Aetna Company
Industry: Managed care company
DescriptionAetna Inc. is an American managed health care company that sells traditional and consumer directed health care insurance plans and related services, such as medical, pharmaceutical, dental, behavioral ... Headquarters: Hartford, Connecticut, United States CEO: Mark Bertolini (Nov 29, 2010–) Parent organization: CVS Health Revenue: 60.54 billion USD (2017) Number of employees: 49,828 (2017) Subsidiaries: Coventry Health Care, Aetna International Inc.,
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Aetna Employees
Employed January 2014 - Present
Aetna October 2010 - December 2013
CIGNA Healthcare February 2010 - October 2010
In-Compass Health @ St. Joseph's Hospital April 2006 - August 2008
Gentiva Health Services April 2004 - April 2006
First Health December 2002 - March 2004
Women's Care Florida January 2001 - December 2002
Oxford Health Plans July 2000 - January 2001
Humana March 1995 - July 2000
Skills
PPO, Provider Relations, HMO, Medicare, Medicaid, Health Insurance, HIPAA, Claims Resolution, Managed Care, Medicare Part D, Claim, Insurance, Network Development, Healthcare, Healthcare Management, Data Entry, Employee Benefits, HCPCS, Call Center, Access, Medical Terminology, ICD-9, Credentialing, CPT, Physicians, Utilization Management, Invoicing, Healthcare Consulting, Hospitals, Healthcare Industry, Health Policy, Revenue Cycle, Disease Management, HEDIS, Medicare/Medicaid..., Medical Compliance, Call Centers
Education
Concorde Career Institute-Tampa 2002 — 2002
Certification, Medical Insurance Coding Specialist/Coder
Simi Valley Hopsital June 2013 - Present
St. Luke's Episcopal Hospital January 2012 - February 2013
Aetna November 2006 - December 2009
Skills
Medical Assisting, Medical Terminology, Microsoft Office, Typing, Fax, Email, Communication Skills, Efficiency, Team Leadership, Organization, Flexibility, Flexible Schedule, Data Entry, Managing Database, Leadership
Education
Moorpark College 2013 — 2015
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Columbus State 2009 — 2012
Associate of Arts (A.A.), Communication and Media Studies
Ohio Institute of Health Careers 2005 — 2006
Associate's degree, Medical/Clinical Assistant
Aetna April 1998 - June 2005
Skills
Excellent Communicator,..., Excellent Communicator,..., Event Planning, Keen Listener
Education
Maharishi University of Management 2011 — 2013
Bachelor's degree, Physiology and Health
Community College of Philadelphia 1990 — 1992
Liberal Arts and Sciences/Liberal Studies
Phenomenal Fitness & Wellness April 2011 - Present
Meritain Health September 2003 - April 2009
Aetna January 2003 - December 2003
Aetna January 1998 - January 2002
Aetna January 1997 - December 1998
Aetna September 1996 - December 1997
Skills
Public Speaking, Customer Service, Management, Strategic Planning, Social Media, Leadership, Project Management, Microsoft Word, Microsoft Excel
Education
Concordia University-St. Paul 2009 — 2009
Organizational Management
Duluth East High School 1988 — 1991
diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Coldwell Banker Preferred June 2014 - Present
R.E.B.M.A Phi Inc/ Fortune Entertainment Group LLC January 2008 - Present
Aetna January 2012 - August 2014
Xerox August 2012 - January 2014
Medical Conexions Inc/Ginark Investments November 2008 - July 2011
Skills
Event Producing, Show Calling, Talent Management, Fashion Design, Stylists, Entrepreneurship, Social Media Marketing, Online Advertising, Business Strategy, Social Networking, Fashion Shows, Talent Booking, Talent Scouting, Singer-songwriter, Castings, Entertainment Industry, Public Relations, Client Development, Helping Clients Succeed, Professional Services, Social Media, Digital Marketing, Strategic Planning, Online Marketing, Business Development, E-commerce, Product Marketing, Corporate Branding, Management Consulting, Creative Direction, Customer Service, Event Planning, Event Management, Email Marketing, Team Leadership, Marketing Strategy, Entertainment, A&R, Fashion
Education
Peirce College 2014 — 2016
Associate of Science (AS), ABA Paralegal
Community College of Philadelphia 2008 — 2012
Associates of Science, Gateway to College Program, ABA Paralegal Program
Central High School 2004 — 2007
HS Diploma/ GED, General Education/ College Prep
Aetna January 2014 - Present
Coventry Health Care August 2012 - Present
Coventry Health Care September 2011 - August 2012
Coventry Health Care April 2010 - September 2011
Coventry Health Care August 2008 - April 2010
Coventry Health Care June 2007 - August 2008
Skills
Medicare Part D, Medicare Prescription..., Medicare, Health Insurance, Provider Relations, Claim, Investigation, Investigative Reporting, Customer Service, Grievances, Complaint Investigations, Fraud, Insurance Fraud, Medicaid, Claim Investigation, Insurance, HIPAA, Healthcare, Policy
Education
University of Phoenix 2010 — 2013
Bachelor of Arts (BA), Health/Health Care Administration/Management
Robert Morris University
N/A, Registered Nursing/Registered Nurse
Community College of Beaver County 2005 — 2007
Associate's degree, Business Administration and Management, General
UPS Freight May 2009 - Present
Tender line Café 2003 - 2008
Aetna 1995 - 2000
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Project Management, Packaging, Payroll, Accounts Payable, Pascal, Data Analysis
Education
Community College of Philadelphia 1996 — 1999
None, Business Administration and Management, General
Cheney State University 1995 — 1996
None, Business Administration and Management, General, 1.9
Willingboro High School 1991 — 1994
Yes, General Studies, 2.7
Humana August 2012 - Present
Allstate Benefits February 2009 - August 2012
Lincoln Financial 2005 - January 2009
Aetna 2004 - 2005
Skills
Group Benefits, Disability Insurance, Dental, Employee Benefits, Long Term Care, Voluntary Benefits, Accident Insurance, Critical Illness..., Cancer Insurance, Implementation..., Brokers, Critical Illness, Dentistry, Life Insurance, Long-term Care, 401k, Health Insurance, Sales
Education
Concordia College 1984 — 1988
BA, Business Administration
Heritage High School 1980 — 1984
Aetna June 2009 - Present
Ethicus Hospital of Grapevine April 2009 - January 2010
LifeSynch/Humana August 2007 - May 2009
LifeSynch/Humana August 2007 - April 2009
Dallas MetroCare Services August 2006 - August 2007
Baylor University Medical Center September 2004 - August 2006
Covington Court Health and Rehab April 2003 - September 2004
Saint Edwards Mercy Medical Center May 2002 - April 2003
Skills
Healthcare, Clinical, Treatment, Nursing, Medicare, Medicaid Managed Care, Risk Management, Behavioral Health, Case Managment, Utilization Management, Hospitals, Mental Health, Surgery, Wound Care, Disease Management, Medicaid, Medical/Surgical, Inpatient, Patient Safety, Acute Care, Health Insurance, Medical Terminology, Health Education, Patient Advocacy, Pediatrics, Healthcare Management, Medicine, Social Services, ICU, Clinical Research, Case Management, Coaching, EMR, Home Care, Managed Care, Physicians, Program Management, Medical-Surgical
Education
Carl Albert State College 2000 — 2002
Associates of Applied Science, Nursing
Westark Community College 1996 — 1999
Associate, General Studies
Connors State College 1994 — 1995
Liberal Arts and Sciences/Liberal Studies
Spiro High School 1990 — 1994
Self-employed June 2006 - Present
The Princeton Review April 2002 - April 2005
Aetna March 1995 - March 2001
Skills
Teaching, Public Speaking, Curriculum Development, Curriculum Design, Staff Development, Social Media, Event Planning, Editing, Fundraising, Social Networking, Public Relations, Blogging, Coaching, Leadership Development, Community Outreach, Higher Education
Education
Cornell University 1989 — 1993
Bachelor of Science (BS), Communication, General
Veteran Affairs November 2008 - Present
WellPoint August 2003 - May 2008
Aetna July 2000 - August 2003
Riverside County Department of Public Health May 1992 - November 1999
Skills
Medical Terminology, Healthcare Management, Medical Records, Cpr Certified, Customer Service, Healthcare, Hospitals, Medical Education, HIPAA, Patient Safety, Lean Six Sigma Yellow..., Bilingual-English/Spanis..., Medical Records Liaison, Healthcare Insurance...
Education
McKinley College 2014 — 2015
Associate's Degree, Health Information Technology
Concorde Career College-San Bernardino 1992 — 1992
Pharmacy Technician, Pharmacy Technician/Assistant
Watterson College National City, California 1986 — 1986
Certification, Word Processing
St.Croix Central High School, Virgin Islands 1979 — 1983
High School, General Studies
Humana March 2014 - Present
CIGNA Group Insurance August 2010 - March 2014
Aetna January 2008 - August 2010
Perkins & Associates, LLC April 2002 - August 2007
The Vancouver Clinic October 1997 - July 2001
Gulf Coast Note Service January 1992 - July 1997
Skills
Provider Relations, Claim, HMO, Health Insurance, Insurance, Medicare, Managed Care, Claims Management, Claims Resolution, Medicaid, Health Policy, Team Leadership, Network Development, Network Expansion, Contract Negotiation, Contract Management, Strategic Negotiations, Medical Cost Containment, Revenue Cycle, Team Management, Drafting Policies, Procedure Development, A/R collections, Team Building, Utilization Management, Medical Billing, Healthcare, HIPAA, Healthcare Management, Process Improvement, Healthcare Industry
Education
Concordia University-Portland
Bachelor of Science (BS), Health/Health Care Administration/Management
AKH Management, LLC January 2012 - Present
Keystone Mercy Health Plan March 2012 - October 2012
Keystone Mercy Health Plan March 2012 - October 2012
Aetna November 2007 - April 2010
Aetna, Inc November 2007 - April 2010
PA Liquor Control Board September 2007 - November 2007
PA Liquor Control Board September 2007 - November 2007
COMHAR October 2003 - July 2007
COMHAR, Inc October 2003 - July 2007
Skills
Flexible to Change, Organized Multi-tasker, Always Punctual, Exceptional Listener, Resourceful..., Proactive self-starter, Computer-literate..., Open to New Ideas, Intellectually Curious, Quick Study, Big-picture Thinker, Customer Service..., Service Center..., Medicare Advantage, Medicare Prescription..., Individual Health..., Employee Benefits Design, Benefits Design, Healthcare Reimbursement, Payer Relations, Provider Enrollment, CMS-1500, HCPCS, EOB
Education
Community College of Philadelphia 2001 — 2003
Culinary Arts/Hospitality Management
Philadelphia Community College 2001 — 2003
none, Culinary Arts
Aetna August 2000 - Present
HCA Physician Services April 2006 - July 2009
Espino and Espino MD, PA February 1996 - September 1997
Skills
Customer Service, Accounts Receivable, Employee Training, Supervisory Skills, Dependable Team Player, Claims Resolution, Data Analysis, Accurate Data Entry
Education
Concorde Career Institute-Jacksonville 1996 — 1996
Medical Assistant
Robert E Lee Sr High School 1991 — 1994
High School Diploma
OPERS June 2011 - Present
Aetna December 2006 - June 2011
Ohio Health Information Partnership December 2005 - December 2006
Skills
Communication, Interpersonal Skill, Organizational..., Management Skills
Education
Columbus State 2004 — 2011
Registered Nursing/Registered Nurse
Teays Valley 2000 — 2004
High School Diploma, College Tech Prep
Aetna March 2015 - Present
Aetna June 2014 - March 2015
Aetna June 2012 - June 2014
The Statler Hotel, Cornell University May 2011 - May 2012
A Naturalist's World June 2010 - July 2010
Abercrombie & Fitch April 2008 - December 2009
Skills
Talent Management, Organizational..., Consulting, Recruiting, Instructor-led Training, System Testing, Enterprise Systems..., User Acceptance Testing, Development & delivery..., QuickBase, AIRS, VBA, Succession Planning, Workforce Planning, Human Resources, Project Management, Public Speaking
Education
Cornell University 2008 — 2012
Bachelor's of Science, Psychology
Cypress Creek High School
Aetna October 2008 - Present
Electronic Restoration Services April 2007 - November 2007
UFCW June 2001 - August 2002
Skills
Software Documentation, Testing, Technical Support
Education
Community College of Allegheny County
AS, Computer Information Technology
Edinboro University of Pennsylvania
Highlands High School
Kent State University
Cornell University January 2015 - Present
Cornell University November 2012 - Present
PwC July 2015 - August 2015
Aetna May 2014 - December 2014
Icahn School of Medicine at Mount Sinai December 2012 - January 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Editing
Education
Cornell University 2012 — 2016
Bachelor's Degree, Industrial and Labor Relations, 4.0
Great Neck South High School 2008 — 2012
High School Diploma
Prime Building Solutions October 2004 - Present
Aetna March 1999 - Present
Pyro Pete Sauces & Rubs January 2010 - June 2014
R.E.Harrington 1995 - 1996
Dr. Donald Bowen DDS 1994 - 1995
Skills
Health Insurance, Customer Service, Insurance, Claim, Medicare
Education
Columbus State 1999 — 1999
Ohio Dominican University 1994 — 1995
Mount Vernon Nazarene University
Marron Consulting October 2010 - Present
Aetna September 2005 - October 2010
Walmart June 2004 - August 2005
Skills
Problem Solving, Web Applications, Coordination, Network Administration, Microsoft Office
Education
The University of Connecticut 2001 — 2005
Master's degree, Accounting and Finance
Connecticut College 1999 — 2001
Bachelor's degree, Accounting and Finance
Aetna 2000 - Present
Sewickley Valley Hospital 1993 - 2000
Skills
Employee Benefits, Insurance, Process Improvement, Vendor Management, Business Intelligence, Business Analysis, Data Warehousing, Visio, SDLC, Data Modeling, Project Management, Software Documentation, Access, Business Process..., Requirements Gathering, Healthcare Information..., Leadership, SharePoint
Education
University of Phoenix 2015 — 2018
Bachelor's degree, Information Technology
Community College of Beaver County
AlliedBarton Security Services April 2013 - Present
March of Dimes 2012 - Present
ActionAIDS, Inc. April 2010 - Present
Leroy E Kean Corporation 2014 - 2015
Leroy E Kean Corporation 2014 - 2015
Temple University March 2012 - September 2012
parx casino May 2011 - April 2012
Macy's East 2008 - 2012
Aetna 2007 - 2008
The Hartford 2002 - 2007
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Team Building, Access, Social Media Marketing, Public Speaking, Leadership, Team Leadership, Community Outreach
Education
Temple University - Fox School of Business and Management 2011 — 2015
Bachelor's Degree, Finance & International Business, 3.92
Community College of Philadelphia 2008 — 2011
Associate's Degree, Business/Commerce, General, 3.62
James M. Coughlin High School
College Preparatory, High School/Secondary Diploma Programs
FunchTech January 1998 - Present
Aetna January 2010 - March 2014
Nassau County Sheriff’s Office January 2006 - January 2009
Morgan Stanley January 2000 - January 2006
Reuters America January 1999 - January 2000
MarketNet 1999 - 2000
Intuitive Products International September 1998 - December 1998
Computer Associates January 1997 - January 1998
Danish Tax Department 1994 - 1995
Skills
Software Development, C#, Microsoft SQL Server, SharePoint, Enterprise Architecture, .NET, Database Design, Java, SQL, Operating Systems, Troubleshooting, Agile Project Management, Access, Programming, Servers, WCF, Project Planning, System Deployment, Software Documentation, VB.NET, Security, Databases, Windows, SSRS, Crystal Reports, Agile Methodologies, ASP.NET, Enterprise Software, SOA, Architecture, Microsoft Exchange, T-SQL, XML, Web Services, Solution Architecture, Integration, AJAX, C++, Visual Basic, Management, Architectures, IIS, SDLC, Software Project..., Visual Studio, JavaScript, Scrum, Web Design
Education
Copenhagen Business School 1990 — 1992
Bachelor of Science (BS)
Fredeikssund Handelsskole 1985 — 1986
Associate's degree
Mosaic Employee Benefits September 2012 - Present
Aetna 2011 - 2012
James Construction 2010 - 2011
Skills
Employee Benefits, Management, Health Insurance, Claim Investigation, Disability Insurance, Life Insurance, Goal Oriented, CRM, Time Management, Marketing Strategy, Health Care Reform, Business Relationship..., Customer Service, Licensed Life & Health..., Dental Insurance, Strongly self-motivated, Multi Tasking, Organization, Communication Skills, Problem Solving, Microsoft Office, Marketing, Medicare Advantage, Medicare
Education
Community College of Allegheny County
Associate of Science (AS)
Wells Fargo June 2012 - Present
Wells Fargo May 2011 - June 2012
Citizens Bank August 2010 - May 2011
Aetna October 2007 - August 2010
Sprint Nextel August 2006 - September 2007
RadioShack August 2004 - November 2005
Skills
Outstanding Customer..., Sales Management, Inside Sales, Marketing Communications, Training & Development, Management Consulting, Call Center, Cold Calling, Data Entry, Retail Banking, Loan Origination
Education
Community College of Philadelphia 2007 — 2010
Associate's degree, Secondary Education and Teaching
Penn State University 2005 — 2008
Bachelor's degree, Communication, General
Aetna January 2013 - Present
Coventry Health Care March 2010 - January 2013
Coventry Health Care October 2005 - February 2010
Skills
Business Intelligence, Quality Improvement, Data Analytics, HEDIS, CAHPS, URAC, NCQA, AAAHC, Microsoft Office, Access Database, Excel Pivot, VBA, Cognos, SQL, SAS programming, Accreditation, IDX, SharePoint..., Monarch Pro, Microsoft SQL Server
Education
Cornell University 2000 — 2004
B.A., Economics, International Relations
Aetna July 2012 - Present
Voiceover 2006 - Present
Nelson Levine de Luca & Hamilton April 2002 - June 2012
Zylstra Beeksma Waller & Dale May 2001 - March 2002
Whidbey Island Mazda/VW June 2000 - April 2001
Bricker & Eckler LLP 1996 - 2000
Skills
Legal Writing, Trials, Westlaw, Legal Research, PowerPoint, Insurance Law, Corporate Law, Claim, Training, Public Speaking, Data Entry, Marketing, Outlook, Time Management
Education
Professional Career Development Institute 1994 — 1995
Paralegal Certificate, Civil Litigation, 3.9
Columbus State 1990 — 1992
N/A, Business, Management, Marketing, and Related Support Services, 3.2
Bloom-Carroll High School 1982 — 1986
High School Diploma, High School/Secondary Diplomas and Certificates, 3.8
Aveda Institute Columbus 2013 - 2015
Franklin University January 2012 - April 2013
Faith and Dreams Academy December 2011 - February 2012
Salon Bella April 2010 - June 2011
Aetna July 2007 - February 2010
Skills
Customer Service, Microsoft Office, Public Speaking, Call Centers, Event Planning, Call Center, Microsoft Excel, Leadership Development, Training, Outlook, Community Outreach, Team Building, PowerPoint, Fundraising, Microsoft Word, Leadership, Strategic Planning
Education
Franklin University 2011 — 2013
Bachelor of Science (B.S.), Interdisciplinary Studies
University of Phoenix 2007 — 2010
Associates, Business
Columbus State Community College 1998 — 2003
Associate's Degree, Mental Health
Petco August 2015 - Present
Merkle April 2014 - June 2015
Microsoft December 2012 - March 2014
Aetna June 2012 - December 2012
Travelers Insurance January 2009 - June 2012
Cornell University August 2006 - December 2008
Federal Trade Commission April 2008 - August 2008
Medical University of South Carolina January 2003 - May 2006
UNCG August 2001 - December 2002
Mackinac Center for Public Policy May 1999 - August 1999
Skills
Predictive Analytics, SAS, Stata, SQL, Health Economics, Insurance, Terradata, Management Consulting, Logistic Regression, Business Process..., GLMs, SAS Macros, Bing Ads Accredited...
Education
Cornell University 2006 — 2008
Policy Analysis and Management
University of North Carolina at Greensboro 2001 — 2002
MA, Applied Economics
Michigan State University 1996 — 2002
BA, International Relations, Political Economy
Maygayhay Elem
Aetna April 2013 - Present
Mercy Health System January 2001 - Present
Maxim Healthcare Services April 2010 - February 2012
Skills
Nursing, Management, Collaboration, Communication, Planning Advice, Healthcare Management, Software Documentation, Acute Care, ACLS, Telemetry
Education
Gwynedd Mercy University
Nursing Science
Community College of Philadelphia
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Drexel University
Nursing Science
Mercer March 2014 - Present
Mercer January 2006 - March 2014
Aetna June 2004 - January 2006
Cigna June 1996 - June 2004
Skills
Risk Management, Healthcare, Process Improvement, Program Management, Project Management, Training, Executive Pay, Policy, Employee Benefits, Auditing, Managed Care, Health Insurance, Insurance, Financial Risk, Analysis, Defined Benefit, Leadership, Benefits Administration, Management
Education
Dominican University
Master of Business Administration (MBA), Health/Health Care Administration/Management
Concordia University-River Forest
Bachelor of Arts (BA)
Trion Group May 2013 - October 2013
Prudential July 2012 - March 2013
Aetna September 2011 - February 2012
Westinghouse Lighting September 2010 - July 2011
PNC Global Investment Servicing September 2007 - February 2009
PNC Global Investment Servicing February 2006 - September 2007
Fleet Credit Card Services January 2001 - January 2005
Skills
Insurance, General Insurance, Underwriting, Health Insurance, Claim, Claims Management, Customer Service, Customer Support, Collections, Sales, Life Insurance, Quality Assurance, Training, Mentoring, Credit Cards, Mutual Funds, Credit Risk, Retail, Manufacturing, Lighting, Microsoft Office, Typing, Call Centers, Call Monitoring, New Hire Orientations
Education
Springhouse Computer School 2002 — 2003
Microsoft Office Certification, Microsoft Office Suite
Saint Maria Goretti H.S. for Girls 1992 — 1996
High School Diploma, Academics
Community College of Philadelphia
Rasmussen College Online Ocala
Business Administration, Management and Operations
Aetna October 2013 - Present
Temple University April 2013 - July 2013
Department of Veterans Affairs July 2009 - September 2010
Sneaker Villa July 2009 - December 2009
Internal Revenue Service April 2007 - May 2007
Skills
Advertising, Marketing Communications, Direct Marketing, Marketing Strategy, Social Media Marketing, Marketing, Online Advertising, Media Planning, Digital Marketing, Social Media, Email Marketing, Direct Mail, Integrated Marketing, Copywriting, Market Research, Public Relations, Creative Direction, Media Buying, Market Planning, Corporate Communications, Online Marketing, Sales, Internal Communications, Salesforce.com, Social Networking, Marketing Research, Press Releases, Facebook, Blogging, QNXT, ProFax
Education
Temple University 2007 — 2010
Bachelor of Arts, Advertising/Copywriting
Community College of Philadelphia 2004 — 2007
Associate of Science (AS), Marketing
PwC July 2015 - Present
PwC February 2014 - June 2015
Aetna May 2013 - August 2013
EmblemHealth May 2012 - August 2012
Skills
Matlab, Microsoft Excel, Microsoft Word, PowerPoint, Access, Photoshop, Analytics, Financial Modeling, Strategy, Strategic Planning, Data Analysis, Process Improvement, Human Resources
Education
Cornell University 2012 — 2014
B.Sc., Applied Economics and Management
Bronx High School of Science 2006 — 2010
Advanced Regents Dipolma
AB Staffing Solutions June 2010 - Present
HCR Manor Care July 2009 - July 2010
St. Luke's Hospital January 2009 - March 2010
St. Luke's Hospital November 2004 - January 2009
Crocodile Rock Cafe February 2003 - November 2004
Aetna May 2001 - February 2003
AdvancePCS December 1998 - May 2001
Cypress Court of East Mesa August 1997 - December 1998
DeAnn Cook's Care March 1995 - August 1997
Community Medical Center May 1990 - May 1995
Skills
PALS, ACLS, BLS, Emergency Room, Healthcare, Travel Nursing, Emergency Nursing, Registered Nurses, IV, Hospitals
Education
Northampton Community College 2004 — 2008
Associate's degree, Registered Nursing/Registered Nurse
Community College of the US Air Force 1986 — 1990
Pharmacology
Cabrillo High School 1982 — 1985
High School Diploma, General Educations
Adecco Group/ for Honickman Learning Center and Comcast Technology Labs at Project H.O.M.E. May 2012 - August 2012
SNI Companies/ for Publicis Touchpoint Solutions Inc. May 2011 - January 2012
Aetna January 1997 - February 2010
Democratic Party of Philadelphia 2008 - 2010
Aetna US Healthcare January 1997 - October 1997
US Healthcare January 1990 - January 1997
Skills
Call Center, Training, Coaching, PowerPoint, Policy, Training & Development, Performance Monitoring, Virtual Training, Development of Training..., Conducting Interviews, Job Evaluation, Supervising Employees, Managing Volunteers, Quality Assurance, Data Entry, Excel, Microsoft Office, Outlook, WordPerfect, Public Speaking, Hotel Food & Beverage...
Education
Jameson Christian College 2012 — 2013
Bachelor of Arts (B.A.), Theology and Religious Vocations
Jameson School of Theology & Ministry 1995 — 1998
Religion/Religious Studies, 3.0
Community College of Philadelphia 1989 — 1990
General Studies
Automation Academy 1984 — 1985
Data Transcriber, 3.0
Overbrook High School 1969 — 1971
Aetna 2012 - Present
Merck April 2010 - November 2011
Merck 2007 - 2010
Merck 2003 - 2006
Merck 2001 - 2003
Merck 1994 - 2001
Merck 1993 - 1994
Merck 1991 - 1993
US Department of Health and Human Services 1990 - 1991
US Senate, Committee on Finance, Committee on Budget 1988 - 1990
Skills
Leadership, Management, Strategic Planning, Pharmaceutical Industry, Business Development, Analysis, Team Leadership, Policy, Healthcare, Program Management, Strategy, Training, Managed Care, Change Management, Cross-functional Team..., Product Launch, Global Marketing, Forecasting, Market Access, Process Improvement, Manufacturing, Public Policy
Education
Cornell University
A.B., History
Duke University
M.A., Ph.D.
Cigna-HealthSpring August 2013 - Present
AmeriPath January 2013 - August 2013
Aetna September 2010 - November 2012
Independence Blue Cross March 2007 - August 2010
Colonial Penn Life Insurance Company July 2006 - February 2007
Sheraton 1999 - 2006
Skills
Customer Service, Typing, Claims Resolution, Benefits, Insurance, Health Insurance, Medicare, Customer Relations, Excel, Outlook, Call Centers, CPT, Microsoft Excel, Claim, Medical Records, Employee Benefits, HIPAA, ICD-9, Invoicing, Leadership, Microsoft Word
Education
Drexel University 2010 — 2015
Bachelor, Healthcare Administration
Community College of Philadelphia 2004 — 2008
Associate Degree, Business
Nationwide Childrens Hospital May 2012 - Present
DaLynn Properties LLC January 2001 - Present
Aetna June 2005 - April 2012
Aetna October 2009 - December 2010
Skills
Customer Service, Event Planning, Marketing, Microsoft Office, Project Management, Public Speaking, Sales, Strategic Planning, Team Building, Underwriting, Leadership, Training, Fundraising, Social Networking, Nonprofits, Management, Small Business, Social Media Marketing, Event Management, Leadership Development, Public Relations, Healthcare, Marketing Communications, Editing, Time Management, Outlook, Recruiting, Coaching, Team Leadership, Retail, Microsoft Excel, Contract Negotiation, Business Planning, Negotiation, Research, Data Analysis, Community Outreach, PowerPoint, Operations Management, Strategy, Employee Relations
Education
The Ohio State University 2010 — 2013
Juris Doctorate
Columbus State 2006 — 2012
Associate of Science, Paralegal Certificate of Study, Criminal Justice
University of Tampa 1999 — 2003
Bachelor of Arts, English
Ohio Dominican University 1998 — 1999
Westerville South High School 1995 — 1999
n/a, n/a
Technolutions, Inc. December 2014 - Present
Chobor Consulting, LLC 2009 - December 2014
Thomson Reuters February 2014 - July 2014
Jackson Lewis LLP April 2007 - January 2009
ING January 2001 - May 2004
Aetna September 1997 - January 2001
Skills
Employment Law, Human Resources and..., Intellectual Property, Litigation, Commercial Litigation, Arbitration, Corporate Law, Legal Research, Corporate Governance, Legal Writing, Mediation, Civil Litigation, Privacy Law, Dispute Resolution, Legal Assistance, Licensing, ERISA, Mergers, Securities Regulation, Appeals, Immigration Law, Trade Secrets, Litigation Management, Employment Contracts, Human Resources, Non-compete Agreements, Alternative Dispute..., Employment..., Mergers & Acquisitions, Legal Compliance
Education
The George Washington University Law School 1986 — 1989
J.D., Law
The George Washington University Law School 1986 — 1989
J.D., International Law and Legal Studies
Cornell University 1981 — 1985
B.A., Magna Cum Laude, Public Policy
Oxford University, Somerville College 1983 — 1984
PPE
Trion Group, a Marsh & McLennan Agency, LLC Company April 2013 - April 2014
Prudential Financial August 2012 - March 2013
Aetna September 2011 - July 2012
Independence Blue Cross November 2007 - December 2009
Allied Barton Security March 2003 - October 2007
Skills
Call Centers, Customer Support, Microsoft Word, Microsoft Excel, PowerPoint, COBRA, FSA, Outlook, Internet, New Hire Paperwork, Open Enrollment, Disability Benefits, Claims Handling, Data Entry, Event Planning, Employee Training, Health & Welfare..., Medicare/Medicaid..., Health Insurance, Life Insurance, Payroll
Education
Community College of Philadelphia 2014 — 2016
Associate's Degree, Mental and Social Health Services and Allied Professions
Simon Gratz High School 1994 — 1998
High School, Business
UPMC Health Plan August 2014 - Present
UPMC Health Plan July 2013 - August 2014
UPMC Health Plan July 2007 - July 2013
UPMC Health Plan April 2004 - July 2007
Aetna 2000 - 2001
Skills
Health Insurance, Long-term Care, Disability Insurance, Term Life Insurance, Workers Compensation, Medicaid, Fixed Annuities, Claims Management, HIPAA, Medicare Part D, Customer Service, Insurance, Medicare, Healthcare, Managed Care, Leadership, Training, Healthcare Industry, Sales
Education
Community College of Allegheny County
Robert Morris University
Finance, General
Kapco Global September 2013 - Present
Aetna August 2011 - September 2013
University of Rhode Island August 2010 - May 2011
Three Rivers Community College January 2010 - May 2011
Algonquin Industries November 2001 - April 2009
Foran High School August 2000 - August 2001
Skills
Access, SQL, Crystal Reports, Microsoft Office, Microsoft Excel, Data Analysis, Program Management, Business Intelligence, Dashboards, Accounting, Analysis, Analytics, Business Analysis, Dashboard, Process Improvement, Product Management, Project Management, Strategy
Education
University of Bridgeport 1999 — 2000
Masters, Education
Cornell University 1988 — 1993
Bachelors, Mechanical Engineering
King School 1982 — 1988
Philips Healthcare July 2014 - Present
Aetna September 2012 - July 2014
Booz Allen Hamilton October 2011 - September 2012
Kaiser Permanente July 2008 - September 2011
Kaiser Permanente November 2004 - July 2008
GE Healthcare - Information Technologies 2003 - 2005
The Nemours Foundation 2000 - 2003
General Hospital of Air Force, Beijing 1993 - 1997
Skills
Healthcare Information..., EHR, Informatics, EMR, Healthcare, Health Information..., Strategy, Hospitals, Enterprise Architecture, Information Security, Healthcare Consulting, IT Strategy, Consulting, Healthcare Industry, Clinical Research, CPOE, HIPAA, Epic Systems, Management, Security, Information Technology, Leadership, Medical Imaging, Program Management, Physicians, Managed Care, HL7, Health Policy, Executive Management, Thought Leadership, Medical Devices, Enterprise Software, Healthcare Management, Policy, Medicine, Revenue Cycle, Practice Management, Cardiology, Quality Improvement, Inpatient, Telehealth, Resource Management, Agile Project Management, Metrics, Mobile Health, Performance Improvement, Medicare, Public Health, Analytics
Education
Cornell University
MHA, Health Administration
The Fourth Military Medical University
MD, Medicine
Aetna February 2004 - Present
Skills
Health Insurance, Insurance, Claim, Medicare, Managed Care, Provider Relations, Call Centers, HIPAA
Education
Community College of Philadelphia
Associate of Arts (A.A.)
Emdeon June 2014 - April 2015
Centene Corporation February 2013 - April 2014
Aetna June 2006 - December 2012
Education
Concorde Career Institute-Jacksonville 2004 — 2005
Diploma, Medical Insurance Coding Specialist/Coder, A
Terry Parker High School 1999 — 2002
High School, General Education, A
Coram CVS/specialty infusion services May 2015 - July 2015
CareCentrix July 2011 - June 2014
Healthcare Support Staffing November 2010 - April 2011
Aetna May 2007 - March 2009
Skills
Health Insurance, Customer Service, Management, Teamwork, Software Documentation, Attention To Detail, Spanish, Microsoft Office, Great People Skills, Staff Training, Home Infusion, Managed Care, Medicaid
Education
Community College of Allegheny County 2007 — 2009
Associate of Science (AS), Liberal Arts and Sciences, General Studies and Humanities
Tacoma Community College 2000 — 2001
Certificate, Human Services, General
Sandia National Laboratories April 2015 - Present
National Nuclear Security Administration December 2013 - April 2015
Aetna May 2012 - December 2013
IBM April 2011 - March 2012
US Air Force European Headquarters July 2009 - October 2010
US Central Command - 609 Air Operations Center April 2008 - July 2009
Air Force Research Laboratory, Space Vehicles Directorate December 2006 - April 2008
606 Air Control Squadron, Spangdahlem AB, Germany December 2003 - December 2006
42 Communications Squadron, Maxwell AFB, AL July 1997 - December 2003
Skills
PMP, Six Sigma, Security Clearance, ITIL, Disaster Recovery, Data Center, Program Management, Resource Management, Cross-functional Team..., Requirements Analysis, Process Improvement, Project Planning, IT Management, MS Project, Team Building, Planning, Agile Project Management, Testing, Leadership, Configuration Management, Quality Assurance, Project Management, SDLC, Requirements Management, Telecommunications, Integration, Business Intelligence, Management, PMO, Visio, Military, Vendor Management
Education
Webster University 2007 — 2011
Masters, IT Management, 3.8
Troy University 1999 — 2003
Bachelors, Business Resource Management
Community College of the Air Force 1997 — 2000
Associates of Science, Electronics
Aetna October 2011 - February 2015
Aetna August 2006 - October 2011
Unum January 2004 - July 2006
Unum November 1999 - January 2004
Prudential Financial June 1997 - November 1999
Skills
Disability Insurance, Claims Management, Customer Service, Business Process..., Team Building, Insurance, Employee Benefits, Health Insurance, Risk Management, Business Analysis, Claim, General Insurance, Life Insurance, Process Improvement, Management, Leadership, Microsoft Excel, Vendor Management, Stakeholder Management, SDLC
Education
Oxnard College
Associate's Degree, Paralegal Studies
Community College of the Air Force
Associate's Degree, Airframe Mechanics and Aircraft Maintenance Technology/Technician
Providence Health & Services June 2014 - Present
Providence Health & Services December 2012 - May 2014
Providence Health & Services November 2008 - December 2012
Aetna January 2008 - November 2008
Providence Health & Services January 2007 - January 2008
Providence Health & Services March 2004 - January 2007
Providence Health & Services October 2003 - March 2004
Skills
Mac OS, Epic Systems, Healthcare, Microsoft Applications, Telephone Skills, Customer Service, Meeting Scheduling, Scheduling, Leading Meetings, Leadership, Training, Organizational..., Outpatient, Inpatient, Rehabilitation, Pediatrics, Health Insurance, Hospitals, Data Entry, Medical Records, EMR, Centricity, HIPAA, Medical Billing, Outlook, Microsoft Word, Healthcare Information..., Healthcare Management, ICD-9, Team Building, Process Improvement, CPT
Education
Mt. Hood Community College 2002 — 2004
General Studies
Concorde Career College-Portland 2000 — 2000
Certificate, Medical Insurance Coding Specialist/Coder, 4.0
Independent Learning
Web Page, Digital/Multimedia and Information Resources Design
Aetna September 2014 - Present
Aetna September 2005 - September 2014
Skills
Health Insurance, Insurance, Medicare, Claim, Utilization Management, Medicare Part D, HIPAA, Microsoft Office, Microsoft Excel, Microsoft Word, IDX, Grievances, Complaint Management, Healthcare Industry, Analysis, Visio, Policy, SharePoint, Quality Improvement, Customer Service, Team Leadership, Medical Terminology, Supervisory Skills, Outlook, Management, Data Analysis, Leadership, Process Improvement, Call Centers
Education
Robert Morris University
Economics
Community College of Allegheny County
Avalon Healthcare Solutions March 2015 - Present
Avalon Healthcare Solutions September 2014 - March 2015
Avalon Healthcare Solutions September 2013 - June 2014
Health Integrated January 2013 - August 2013
Aetna International May 2010 - October 2012
Aetna October 1989 - May 2010
Skills
Research, Public Speaking, Strategic Planning, Budgets, Negotiation, Teaching, Health Insurance, Microsoft Project, Project Management, Business Analysis, Process Improvement, Management, Program Management, Managed Care, Leadership, Medicare, Training, Strategy
Education
The Ohio State University 1980 — 1984
Bachelor of Science, Business, Management, Marketing, and Related Support Services
Columbus State University 1979 — 1980
Associate of Arts (A.A.), Accounting
Cushman & Wakefield November 2010 - Present
Johnson Controls April 2004 - October 2010
REID ENGINEERING SERVICES LIMITED October 1997 - April 2004
Office Relocation Management April 1995 - September 1997
CLOHESSY HARRIS AND KAISER ARCHITECTS September 1994 - March 1995
Max Blau and Sons Inc. April 1988 - September 1994
Aetna 1987 - 1987
Skills
Interior Design, AutoCAD, Interior Architecture, LEED, Architectural Design, Space Planning, LEED AP, Green Building, Sustainable Design, Design Management, Feasibility Studies, Sustainability, Project Management, CAD, Mixed-use, Furniture, Construction, Construction Management, Renovation, Real Estate, Prioritize Workload, Programming, Standards Compliance, Tenant Improvement, Design Specifications, Systems Furniture, Building Codes, Process Improvement, Databases, Facilities Management, Microsoft Excel, Negotiation, Outlook, Research, Training, Teamwork, Time Management, Telecommunications, Microsoft Word, Windows XP, Commercial Interiors, Interior Lighting, Interior Fit-out, Architectural Drawings, Space Design, Open Space Planning, Green Technology, Sustainable Architecture, Project Coordination, Project Estimation
Education
Cornell University 1983 — 1987
BS, Interior Design
New York University 1990 — 1992
Certificate, Facilities Management
EY July 2015 - Present
Cornell Annual Fund February 2014 - May 2015
Cornell University September 2013 - May 2015
EY June 2014 - August 2014
Aetna June 2013 - August 2013
Revolution Prep May 2012 - January 2013
Skills
Microsoft Excel, Accounting, Financial Analysis, Finance, Data Analysis, PowerPoint, Sales, Economics, Teamwork, Leadership, Research, Marketing, Statistics, Teaching, Investments, Risk Management, Strategy, Public Speaking, Java, US GAAP, Internal Revenue Code
Education
Cornell University 2011 — 2015
Bachelor of Science (B.S.), Applied Economics and Management, Cum Laude
Pope John XXIII 2007 — 2011
Diploma, 4.45
Insight Behavioral Health Centers March 2013 - Present
Aetna January 2012 - March 2013
Presence Health August 2009 - January 2012
Chicago Lakeshore Hospital August 2008 - May 2009
Center on Halsted May 2008 - August 2008
Misericordia Heart of Mercy November 2000 - May 2008
Skills
Case Management Services, Case Managment, Group Therapy, Psychotherapy, Adults, Treatment, Behavioral Health, Social Services, Crisis Intervention, Family Therapy, Mental Health, Home Care, Hospitals, Healthcare, Community Outreach, Clinical Research, Child Development, Case Management, Psychology, Leadership, Program Development, Nonprofits
Education
University of Illinois at Chicago 2006 — 2009
MSW, Social Work, 4.0 GPA
Cornell University 1996 — 2000
BA, Psychology
Optum June 2013 - Present
Aon Hewitt June 2012 - May 2013
United Health Group August 2007 - June 2012
Aetna July 1997 - August 2007
Skills
Human-centered Design, Strategy, Business Analysis, Healthcare, CRM, Change Management, Public Speaking, Business Process..., Leadership, Project Management, IT Strategy, Project Portfolio..., SDLC, Consulting, Healthcare Analytics, Business Intelligence, Business Process, Project Planning, Managing Large Scale..., Management Consulting, Training, Vendor Management, Business Process Mapping, Implementation Of..., Technical Project..., Outsourcing, Data Analysis, Requirements Analysis, Medicare, Mergers & Acquisitions, Web Application Design, Healthcare Consulting, Systems Engineering..., Technical Project..., Software Documentation, Business Strategy, Healthcare Information..., Cross-functional Team...
Education
Cornell University
College of Engineering: Graduate Certificate, Systems Design and Project Leadership
University of Massachusetts, Amherst
Management, Concentration in Team and Technology Project Development
Rider University
Business Administration, Marketing
CVS Caremark Corporation January 2011 - August 2015
Aetna January 1990 - December 2010
Skills
Call Center, Call Center Development, IVR, Workforce Management, Customer Experience, Customer Retention, Customer Satisfaction, ACD, Vendor Management, Process Improvement, Performance Management, Quality Assurance, Medicare Part D, Pharmacy Benefit..., Team Leadership, Team Building, Software Documentation, Project Management, Outsourcing, Operations Management, Metrics, Leadership, Employee Benefits, Data Analysis, Customer Service, Cross-functional Team..., Call Centers, Avaya, Management, Training, Insurance, Business Analysis, Program Management, Managed Care, Change Management, Strategic Planning, Healthcare, Health Insurance
Education
Community College of Beaver County 1985 — 1987
Liberal Arts
Aetna September 2001 - Present
EssenTiles September 2012 - Present
Decker Advertising 2000 - 2001
Connell Communications 1993 - 1996
Travel & Leisure Magazine 1988 - 1992
Skills
Internal Communications, Executive Communications, Communications Planning, Editing, Writing, Communications Strategy, Social Media, Social Media Marketing, Content Development, Copywriting, Twitter, Facebook, Social Media Strategy, Wordpress, Marketing Strategy, Entrepreneurship, Strategic Communications, Communication Training, Marketing Communications, Advertising, Newsletters, Social Networking, Public Relations, Web Content, Publishing, Magazines, Editorial, Strategy, Feature Articles, Corporate Communications
Education
Cornell University 1982 — 1986
BS, Communication Arts
Quinnipiac University September 2006 - Present
Hobbomock, LLC November 2012 - Present
Naugatuck Valley Community College September 2000 - Present
HTCIA Connecticut Chapter 2009 - 2015
United States Air Force August 1993 - August 2013
Aetna February 2000 - September 2006
ISSA Connecticut Chapter 2002 - 2004
Skills
CISSP, CISM, Security, Information Security, Computer Security, Information Security..., Computer Forensics, PCI DSS, Security Awareness, Vulnerability Assessment, Network Security, Information Assurance, Vulnerability Management, IT Audit, Penetration Testing, Business Continuity, Security Audits, CISA, Leadership, Security Architecture..., Data Privacy, Risk Assessment, Application Security, Cybercrime, Information Technology, Disaster Recovery, Data Security, Intrusion Detection, Firewalls, IPS, Security+, Networking, IDS, ISO 27001, Identity Management, Security Policy, Security Management, Network Architecture, Forensic Analysis, CEH, Encryption, Cryptography, Malware Analysis, Incident Response, Management
Education
Norwich University 2003 — 2005
MSIA
University of Connecticut 1998 — 2000
BGS
Community College of the Air Force 1995 — 1997
Associate's degree
Naugatuck Valley Community College 1993 — 1995
Associate's degree
Crosby High School 1984 — 1988
Keaveney Partners, LLC 2014 - Present
Aon Hewitt October 2011 - October 2013
Aon Consulting 2008 - September 2011
Aon Consulting April 2005 - July 2008
Aon 1999 - 2004
St. Paul Companies 1996 - 1999
Aetna 1980 - 1996
Skills
Leadership, Risk Management, Organizational..., Performance Management, Employee Benefits, Executive Coaching, Talent Management, Leadership Development, Employee Engagement, Executive Development, Culture Change, Organizational..., Strategic Planning, Strategy, Outsourcing, Process Improvement, New Business Development, Talent Acquisition, Business Strategy, Human Resources, Team Building, Management, Program Management, Coaching, CRM, Account Management, Personnel Management, Executive Management, Entrepreneurship, Consulting, Business Intelligence, Workforce Planning, Mergers & Acquisitions, Organizational Design, P&L Management, Management Consulting, Human Capital
Education
Northwestern University - Kellogg School of Management 2006 — 2006
Global Executive Leadership Program
Cornell University 1995 — 1995
Human Resources Executive Development Program
University of New Hampshire
B.A., College of Health and Human Services
Aetna
Skills
Account Management, Analysis, Business Analysis, Business Strategy, Business Transformation, Change Management, Continuous Improvement, Contract Negotiation, Cross-functional Team..., Customer Service, Data Analysis, Financial Analysis, Global Sourcing, Health Insurance, Healthcare, Insurance, Leadership, Management, Negotiation, Operations Management, Process Improvement, Procurement, Program Management, Project Management, Project Planning, RFP, Strategic Planning, Strategic Sourcing, Strategic Thinking, Strategy, Talent Management, Team Building, Vendor Management
Education
University of Connecticut 1991 — 1996
MBA, Finance & Real Estate
Cornell University 1980 — 1984
BS, Interior Design
AIG June 2014 - Present
Centene Corporation August 2012 - February 2014
Aetna 2007 - 2011
Aetna October 2007 - August 2010
LSI, for Dicenzio Staffing Agency May 2007 - September 2007
Skills
Call Centers, Insurance, Customer Service, Employee Benefits, Process Improvement, Software Documentation, Management, CRM, Customer Relations, Proficient with..., QuickBooks Pro; Adobe..., Versed in Medical..., Proficient with..., icd, CPT, HCPCS, Medicare, Medicare Advantage, Medicaid Managed Care, Medicaid, CMS, CMS-1500, UB04, HIPAA, HMO, PPO, Health Insurance, Commercial Insurance, FFS, Medical Coding, Medical Billing, Medical Terminology, Service Providers, AWD, Amisys, Claim, Microsoft Office, Claims Management, Managed Care, Training
Education
Community College of Allegheny County 2001 — 2005
Stone Mountain Highschool 2000 — 2003
diploma
Empire Beauty Academy
Ben Jolaoso Enterprises Managing Directorwww.fitnessdecorum.com2011 - Present
Aetna 2010 - 2014
National City Bank June 2006 - October 2008
US Army Corps of Engineers December 1993 - April 2001
Skills
Management, Business Strategy, Business Planning, Marketing Strategy, New Business Development, Strategic Planning, Project Planning, Contract Negotiation, Negotiation, Customer Service, Entrepreneurship
Education
Temple University Real Estate Institute 2005 — 2005
Mortgage Loan Origination Certificate, Mortgage Brokering, Certication
Temple University - Fox School of Business and Management 1999 — 2002
Bachelor of Business Administration (BBA), Entrepreneuship, C plus
Community College of Philadelphia 1996 — 1999
Associate's degree, Liberal Arts and Sciences/Liberal Studies, B minus
Synovus Financial Corporation 2014 - 2015
Aetna 2007 - 2014
CardioNet August 2006 - January 2007
SIGNAL HOLDINGS September 2004 - August 2006
Skills
HMO, Claims Handling, Claim Investigation, Claims Resolution, Small Claims, Customer Service, Customer Satisfaction, Customer Retention, Customer Experience, Customer Oriented, Customer Insight, Compliance, Office Administration, Income Tax, Incident Investigation, Call Centers, Case Managment, Medical Devices, Mental Health, Data Entry, Claim, Insurance, Problem Solving, Process Improvement, Communication, Outlook, Training, Employee Benefits, Medical Billing, Telephone Skills, Customer Support, Microsoft Excel, Time Management, Teamwork, Team Building, Leadership
Education
Community College of Philadelphia 2006 — 2007
not yet obtained, Health/Health Care, NURSING
samuel s fels high school 1993 — 1997
Aetna 2007 - 2012
State of Ohio General Services Division September 1969 - July 2005
Skills
Computer Proficiency, Telecommunications, Telephone
Education
Columbus State 1968 — 1970
Business Administration and Management, General, b
Aetna May 2014 - Present
Maxim Healthcare Services November 2013 - February 2014
Morgan Stanley Wealth Management 2011 - 2013
Urban Active Fitness ( L.A. Fitness) July 2007 - October 2011
Skills
Fitness Training, Weight Training, Weight Loss Coaching, Corrective Exercise, Communication Skills, People Skills, Leadership Development, Team Leadership, Knowledge Sharing, Hardwork, Fitness Consulting, Wellness Coaching, Overall Wellness, Works well in a team, Microsoft Works, Operating Systems, Teaching, Public Health, Personal Training
Education
Columbus State 2010 — 2011
Associate's degree, Emergency Medical Technology/Technician ( Basic EMT)
Muskingum College 2001 — 2005
Bachelor's degree, Health and Physical Education/Fitness
gahanna lincoln high school
Aetna May 2013 - Present
Booz Digital March 2013 - May 2013
Booz & Company March 2013 - May 2013
Booz & Company January 2012 - February 2013
Arcadia Solutions November 2010 - December 2011
Arcadia Solutions January 2007 - October 2010
Clark Construction August 2006 - December 2006
Skills
Project Management, EHR, Management Consulting, Integration, Technology Management, Technology Roadmapping, Product Development, Solution Architecture, Business Requirements, Technical Requirements, System Integrators, Integration Testing, SQL, HIE, HL7, SOA, Business Intelligence, Health Information..., Information Technology, Business Analysis, Change Management, Data Analysis, Consulting, Program Management
Education
Cornell University 2002 — 2006
Sociology, Business and Organizational Studies
Aetna January 1998 - Present
Donald S. Dazen DMD March 1989 - October 1997
Education
Community College of Allegheny County 1983 — 1985
Aetna February 2015 - Present
Invensys/Schneider Electric November 2013 - December 2014
CR Bard March 2013 - November 2013
CVS Caremark January 2008 - March 2013
Cox Communications 2008 - 2008
Blue Cross & Blue Shield of Rhode Island 2004 - 2007
Hyatt Regency Newport 2003 - 2004
InterPay Payroll Service 1999 - 2002
Skills
Recruiting, Talent Acquisition, Sourcing, Human Resources, Leadership, Training, Employee Relations, HR Policies, Employment Law, Healthcare, Applicant Tracking..., Management, Project Management, College Recruiting, Contract Recruitment, Staffing Services, Executive Search, Performance Management, Temporary Placement, Organizational..., Talent Management, Customer Service, Onboarding, PeopleSoft, Hiring, Internet Recruiting, Vendor Management, Strategy, Succession Planning, Interviews, Employee Engagement, Technical Recruiting, Employee Benefits, Deferred Compensation, HRIS, Screening, Personnel Management, Workforce Planning, Employer Branding, Benefits Administration, HR Consulting, Employee Training, Screening Resumes
Education
Community College of Rhode Island
Aetna September 2014 - Present
Aetna July 2013 - September 2014
Aetna February 2012 - July 2013
Aetna June 2010 - February 2012
Aetna May 2009 - August 2009
Target June 2008 - August 2008
Target June 2007 - August 2007
Education
Cornell University 2008 — 2010
MILR
Cornell University - S.C. Johnson Graduate School of Management 2009 — 2009
SSO
Michigan State University 2003 — 2008
BA
Michigan State University 2003 — 2008
BA
Aetna November 2006 - Present
Education
Concordia University-Portland
Homeland Security
Lurong Living January 2012 - Present
Distinct Leads September 2011 - May 2013
InsuranceTree February 2011 - August 2011
InsureMe, a Bankrate Company April 2009 - February 2011
Merkle April 2007 - March 2009
NetQuote July 2004 - March 2007
The Hartford September 2001 - July 2004
Aetna May 1997 - September 2001
Skills
Web Analytics, Conversion Optimization, SEO, PPC, Online Marketing, SEM, Email Marketing, Google Adwords, Google Analytics, Digital Marketing, Digital Strategy, Lead Generation, Website Development, Online Lead Generation, Executive Management, Change Management, B2B Marketing, Monetization, Online Advertising, Landing Page..., Organic Search, Analytics, A/B testing, Social Media
Education
Cornell University
Executive Leadership Certificate
Johnson & Wales University 1993 — 1997
B.S., Marketing
Johnson & Wales University 1995 — 1997
A.S., Finance and Investment
Johnson & Wales University 1993 — 1995
A.S., Marketing
Aetna February 2013 - Present
Weill Cornell Medical College July 2007 - Present
Doximity 2012 - Present
New York Presbyterian Hospital July 2007 - June 2014
White House & Department of Veterans Affairs August 2012 - February 2013
Aetna April 2012 - August 2012
Aetna March 2007 - April 2012
McKinsey & Company 2005 - 2007
New York Presbyterian Hospital - Cornell 2002 - 2005
Education
Harvard University 1994 — 1998
B.A.
Harvard University 1997 — 1998
M.A.
Cornell University 1998 — 2002
M.D.
Connecticut Business Systems a Xerox company April 2014 - Present
Aetna October 2012 - March 2014
Aetna April 2012 - October 2012
Aetna October 2010 - April 2012
Aetna January 2006 - October 2010
United States Air Force October 1995 - October 1999
Skills
IT Management, IT Strategy, Vendor Management, Management, Information Technology, Cloud Computing, Windows Server, SDLC, Enterprise Architecture, Executive Support, Mobile Technology, Email Strategy, Integration, Business Analysis, Virtualization, Process Improvement, Remote Infrastructure..., Messaging, SharePoint, Data Center, Security, Disaster Recovery, Visio, Project Portfolio..., Infrastructure, Solution Architecture, System Deployment, PMP, IT Operations, Resource Management, Requirements Analysis, ITIL, Software Project..., PMO, IT Service Management, Information Security, Agile Project Management, Program Management, Software Development, Business Intelligence, Agile Methodologies, SOA
Education
Community College of the Air Force 1997 — 1999
Associate of Science (A.S.), Information Systems Technology
somers high 1989 — 1992
Aetna October 2011 - Present
Medco March 2011 - October 2012
Pfizer November 2002 - December 2009
Vivendi January 1999 - October 2002
Skills
Microsoft Exchange, Active Directory, Blackberry Enterprise..., Disaster Recovery, VMware, SharePoint, Windows Server, ITIL, Troubleshooting, Virtualization, Servers, Microsoft Technologies, DNS, Software Documentation, Blackberry, Project Management, Visio, Windows, Data Center, Windows 7
Education
Connecticut College 1998 — 2002
Associates, Liberal Arts
Devry
Bachelor of Science, Information Technology
Coldwell Banker August 2012 - Present
RSM McGladrey Employer Services April 2005 - August 2007
Aetna October 2002 - February 2005
ProCore Solutions, Inc. 2001 - 2002
CompBenefits 2000 - 2001
Education
Concordia University 1994 — 1997
Bachelor of Arts (BA), French Studies
Aetna September 2013 - Present
Aetna March 2010 - September 2013
Aetna August 2007 - September 2010
Deutsche Bank July 2006 - July 2007
Towers Perrin 2000 - 2006
Skills
Health Insurance, Management Consulting, Strategy, Account Management, Employee Benefits, Management, Insurance
Education
Connecticut College 1992 — 1996
Aetna 1999 - 2002
PECO 1991 - 1998
Skills
Business Process..., Program Management, Strategic Planning, Management, Vendor Management, Business Development, Process Improvement
Education
Walden University 2007 — 2009
MBA, Human Resources
Philadelphia University
BS
Community College of Philadelphia 1993 — 1996
AGS, Business
The Guardian Life Insurance Company April 2015 - Present
Aetna October 2007 - March 2015
Symetra Financial March 2005 - September 2007
UnitedHealth Group March 2004 - February 2005
Wellpoint Anthem June 2002 - March 2004
Ameritas Group Dental March 1999 - June 2002
Skills
Brokers, Underwriting, Property & Casualty..., Health Savings Accounts, Team Building, Health Insurance, Disability Insurance, Life Insurance, Insurance, Sales, Customer Service, Employee Benefits, Term Life Insurance, Workers Compensation, Self-funded, Long-term Care, Group Medical, Group Insurance, Medicare, COBRA, Accident, HMO, Managed Care, Voluntary Employee..., Health Care Reform, Claim, Medicare Part D, Whole Life, PPO, Critical Illness, Flexible Spending..., Benefits Administration, Long Term Care Insurance, Fixed Annuities, Dentistry, 401k, Commercial Insurance, Health Policy, Provider Relations, Professional Liability, General Insurance, Umbrella Insurance, Legal Liability, Reinsurance, Claims Management, Multi-Cultural Team...
Education
Community College of the Air Force
Technical
BRIGHTON RADIOLOGY September 2000 - Present
aetna April 1995 - February 2000
Education
PENN FOSTER 2007 — 2008
book keeping
Community College of Beaver County 1991 — 1993
Criminology/Business
Embroidery Creations LLC May 2002 - Present
About.com September 1999 - October 2006
Aetna November 1996 - August 2002
Prudential Healthcare November 1996 - September 1999
Skills
Marketing, Small Business, Organization, Advertising, Nonprofits, Customer Service, Social Media Marketing, Budgets, Networking, Leadership, Healthcare, Non-profits, Management, Strategic Planning, Time Management, Lead Generation, Sales, Team Building, Public Speaking, Research, Data Entry, Inventory Management, Fitness, Sales Presentations, Program Management, Copywriting, Project Planning, Social Media, Business Development, Training, Operations Management, Business Planning, Entrepreneurship
Education
Conestoga College 1975 — 1978
Diploma, Nursing
San Antonio College
Aetna April 2004 - Present
RMS Disease Management, Inc. 1999 - 2001
Baxter International 1999 - 2001
Joint Commission on Accreditation of Healthcare Organizations 1993 - 1999
Education
Northcentral University 2007 — 2011
Doctor of Philosophy (PhD), Health/Health Care Administration/Management
University of Maryland Baltimore 1986 — 1988
MSW, Social Adminstration-EAP
Cornell College 1984 — 1987
BSS, Psychology, Sociology
Aetna Life Insurance Company December 2014 - Present
DGM Notary Services January 2011 - Present
Aetna June 2013 - December 2014
Aetna February 2011 - June 2013
Connolly Healthcare July 2010 - March 2011
Dematteo Monness LLC June 2008 - February 2011
HDM Government Services, a Thomson Reuters Company January 2009 - July 2010
Connolly Consulting January 2007 - January 2009
Maximus Federal Services January 2006 - January 2007
Independence Blue Cross January 2003 - January 2006
Education
American Academy of Project Management 2014 — 2014
Master Project Manager (MPM), Project Management
Concord Law School - Kaplan University 2006 — 2011
Executive Juris Doctorate, Healthcare Law
Seton Hall University 1988 — 1993
Bachelor of Arts, Political Science-Prelaw
David Insurance June 2006 - Present
Humana 2000 - June 2006
Aetna 1997 - 2000
WPS Health Insurance 1991 - 1997
Skills
Health Insurance, Employee Benefits, Insurance, Healthcare, Sales Management, Risk Management, Manage Client..., Strategic Consulting, Trusted Advisor, Relationship Management, Health Savings Accounts, Life Insurance, Underwriting, Term Life Insurance, Medicare, Disability Insurance, Brokers, New Business Development, Property & Casualty..., Sales, Managed Care, Long-term Care, Self-funded, Group Insurance, Health Care Reform, Critical Illness, Workers Compensation, COBRA, Claim, Whole Life, Universal Life, Commercial Insurance, Accident, Group Medical, Medicare Part D, Health Policy, HMO, Voluntary Employee..., Employee Wellness..., Flexible Spending..., Umbrella Insurance
Education
Concordia University-Wisconsin
B.A., Management and Communication
University of Illinois at Urbana-Champaign
a company in Greater Philadelphia April 2012 - July 2014
MAXIMUS Federal Services April 2008 - November 2010
MAXIMUS Federal Services February 2006 - April 2008
School District of Philadelphia September 2001 - June 2005
Broadview Networks November 2000 - July 2001
Aetna February 1998 - October 2000
Skills
Compliance, Quality Assurance, Analysis, Auditing, Medicare, Leadership, Research, Management, Project Management, Training, Training Facilitation, Training Manuals, Healthcare, Insurance, Policy, Budgets, HIPAA, Process Improvement, Software Documentation, Risk Management, Customer Service, Vendor Management, Change Management, Access, Strategy, Team Building, Management Consulting, Six Sigma, Coaching, Strategic Planning, Microsoft Office, Performance Management, Business Analysis, Leadership Development, Governance
Education
Community College of Philadelphia 2013 — 2015
Cultural Science & Technology
Saint Joseph's University 2010 — 2011
Post Master's Certificate, Homeland Security
Saint Joseph's University 2004 — 2006
Master of Science, Criminal Justice: Intelligence and Analysis
La Salle University 2001 — 2004
Master of Arts, Bilingual/Bicultural Studies
Saint Joseph's University 2002 — 2003
Master of Science, Elementary Education
Penn State University 1997 — 2000
Bachelor of Arts, Administration of Justice, Minor: Sociology
Health Advocate September 2011 - Present
Aetna July 2010 - September 2011
Express Scripts August 2008 - July 2010
Express Scripts July 2004 - August 2008
Skills
Medicare, Process Improvement, Business Analysis, Employee Relations, Healthcare Information..., Recruiting, Vendor Management, HIPAA, SharePoint, Strategy, Cross-functional Team..., Pharmacy Benefit..., Six Sigma, Healthcare, Data Analysis, Call Centers, Insurance, Customer Satisfaction, Operations Management, Performance Management, Benefits Administration, CRM, Access, Program Management, Leadership, Customer Service, Analysis, Microsoft Excel, Project Management, Account Management, Forecasting, Training, Budgets, Microsoft Office, Outsourcing, Quality Assurance, SDLC, Sales, Contract Negotiation, Management, Employee Benefits, Software Documentation, Change Management, Visio, Team Building, Team Leadership, Health Insurance, Business Process..., Marketing, New Business Development
Education
Temple University - Fox School of Business and Management 2013 — 2015
Bachelor's degree, Business Management
Community College of Philadelphia 2008 — 2013
Associate of Science (A.S.), Business Administration and Management, General
carnell
carnell
State Farm March 2015 - Present
452nd Airlift Control Flight August 2007 - Present
American Express July 2013 - March 2015
Sagicor Life Insurance Company February 2013 - August 2014
Comforce October 2012 - February 2013
Aetna 2012 - October 2012
CSC 2010 - January 2012
The Computer Merchant 2010 - 2011
L-3 Communications January 2009 - November 2010
SetFocus 2008 - 2008
Skills
.NET, Microsoft SQL Server, XML, Databases, JavaScript, AJAX, Java, SQL, HTML, C#, ASP.NET, Database Design, SOA, jQuery, Oracle, Spring
Education
University of Maryland University College 2003 — 2007
BS, Information Systems Management, 3.5
Community College of the Air Force 2001 — 2007
AS, Electronic Systems Technology
Arizona Culinary Institute 2007 — 2007
Certificate, Culinary Arts/Chef Training
the fresh market August 2009 - March 2011
Aetna September 2006 - December 2008
Aetna October 2004 - September 2006
Aetna June 2002 - February 2004
Temple University Hospital June 2001 - May 2002
Temple University May 2001 - June 2001
THE WHITMAN GROUP February 1997 - December 1999
THE WHITMAN GROUP February 1994 - December 1997
Skills
Business Analysis, Access, Analysis, Software Documentation, Training, Product Development, Integration, Testing, Microsoft SQL Server, Management, Microsoft Excel, Data Analysis, Databases, Project Management
Education
Temple University
Bachelor of Business Administration, Major: Management Information Systems; Minor: Healthcare Management
Community College of Philadelphia
Aetna March 2015 - Present
Hahnemann University Hospital June 2010 - February 2015
United States Marine Corps July 2007 - September 2008
United States Marine Corps September 2004 - July 2007
United States Marine Corps May 2000 - September 2004
Skills
Military, Marine Corps, Health Insurance, Disability Insurance, Customer Service, Employee Benefits, Sales
Education
Drexel University 2012 — 2014
Bachelor's degree, Health Services Administration
Community College of Philadelphia 2010 — 2012
Health Services Administration
Aetna November 2014 - Present
Aetna October 2013 - Present
Coventry Health Care (acquired by Aetna 8/13) December 2012 - December 2013
West Penn Allegheny Health System July 2000 - December 2012
Allegheny Health Educucation and Research Foundation 1995 - 2000
Allegheny General Hospital 1993 - 1995
The Vanguard Group 1992 - 1993
Siemens Healthcare 1984 - 1992
Skills
IT Risk Management, Disaster Recovery, Business Continuity..., HIPAA, Healthcare Information..., Security Training, IT Security Assessments, Archer, Information Security..., Vendor Management, SDLC, Process Improvement, Software Documentation, Program Management, Healthcare, Security, SharePoint, Visio, Project Management, Business Continuity, Policy, Information Security, EHR, Active Directory, IT Strategy, ITIL, Information Technology, IT Management, PMP, Leadership, Integration, Data Center, System Administration, PMO, Network Security, Computer Security, Systems Analysis, System Deployment, Vulnerability Assessment, Requirements Analysis, Software Project..., Requirements Gathering, IT Service Management, Business Requirements, MS Project, Business Process, Business Analysis, Databases, Governance, Firewalls
Education
Community College of Allegheny County 2011 — 2012
Health Information Technology (HIT)
University of Valley Forge (UVF)
Bachelor's degree, Elementary Education and Teaching
Aetna December 2014 - Present
DatosLab January 2014 - December 2014
MFX Fairfax June 2006 - January 2014
Huron Consulting Group 2005 - 2006
MFX Fairfax October 2002 - August 2005
Sony Music Entertainment June 2002 - September 2002
Matlen Silver December 2001 - May 2002
Tallan 1998 - 2001
Online Retail Partners 2000 - 2000
Pratt & Whitney July 1998 - May 1999
Skills
Product Management, Start-ups, Cloud Computing, IT Management, IT Strategy, Integration, Business Intelligence, Software Development, Enterprise Architecture, Java Enterprise Edition, Software Project..., Enterprise Software, XML, Unix, Oracle, JavaScript, Scrum, Data Warehousing, Strategic Planning, SaaS, Agile Project Management, Team Building, SQL, Lucene, Hibernate, Weblogic, Linux, ESB, Technical Leadership, Performance Tuning, Agile Methodologies, Sencha Touch 2 (HTML 5..., EXT JS, jQuery, MongoDB, Exchange Web Services..., Client Relations Skills, GWT, VBA, Oracle PL/SQL..., Aspect J (AOP), Swing, JDBC, SOAP, Struts, BPM, Tomcat, Hadoop, Apache Solr
Education
Cornell University 1995 — 1996
MEng, Civil Engineer
Rutgers University-New Brunswick 1992 — 1995
BS, Civil Engineering
MIT Sloan Executive Eductation
Prime Therapeutics February 2013 - Present
Prime Therapeutics June 2007 - Present
Prime Therapeutics August 2005 - June 2007
Aetna April 1997 - August 2005
Aetna Life Insurance Company 1999 - 2005
Skills
Medicare Part D, Pharmacy Benefit..., Medicare, Health Insurance, Managed Care
Education
Concordia University-St. Paul 1999 — 2000
BA, Organizational Management and Communications
University of Minnesota-Twin Cities 1993 — 1996
Pharmacy program
QuEST Global May 2015 - Present
Aetna November 2013 - Present
Aetna November 2013 - Present
Aero-Med May 2010 - September 2013
Vivatone/Starkey January 2008 - June 2009
Diageo January 2007 - July 2007
Gift Corp June 2006 - August 2006
Caspari January 1997 - June 2006
Skills
Logistics, Purchasing, MRP, Warehousing, Shipping, Management, ERP, Import, Customs Regulations, Inventory Control, Transportation..., Corporate Services, Contract Negotiation, RFP, RFQ, Supplier Management, Customer Relations, Accounting Applications, Supplier Evaluation, Quality Auditing, Lean Manufacturing, Lean Operations, ACE, Manufacturing..., Ocean Freight, Air Freight, International Logistics
Education
Connecticut College 1993 — 1995
Associate, Design
Connecticut Institute of Art 1993 — 1995
Associate's degree, Design
Aetna July 2015 - Present
Aetna March 2014 - July 2015
OhioHealth March 2013 - March 2014
Nationwide Childrens Hospital April 2012 - March 2013
The Ohio State University Medical Center October 2009 - March 2012
Palmetto GBA June 2007 - October 2009
JP Morgan Chase April 2006 - June 2007
Nationwide Insurance September 2003 - April 2006
Skills
Software Documentation, EMR, Epic Systems, Revenue Cycle, HL7, Security, Hospitals, Troubleshooting, Financial Reporting, Reporting & Analysis, Executive Reporting, System Administration, Systems Analysis, RBAC, ITIL, System Builder, Application Security, Application Support, Epic Prelude, Epic Resolute..., Epic Resolute Hospital..., Epic ADT, Epic Cadence, Epic HIM, Epic Security, Epic Reporting, Project Management, Hospital Information..., Business Strategy, Integration, Staff Augmentation, Community Outreach, Health Informatics, Strategic Planning
Education
Columbus State Community College 2003 — 2009
Business
Otterbein University 2002 — 2003
Psychology
Westerville North High School 1998 — 2002
High School Diploma, High School Diploma
Hennen's Observer October 2009 - Present
Aetna August 2008 - April 2009
Education
Community College of Allegheny County 2006 — 2008
English
Aetna July 2015 - Present
US Air Force Reserve November 2012 - Present
Fringe Benefits Design, Inc. of MN May 2014 - July 2015
TMI Hospitality October 2011 - May 2014
AgMotion, Inc. October 2009 - July 2011
Skills
Customer Service, Microsoft Office, Microsoft Word, Project Planning, Cash Flow, Management, Operating Systems, Leadership, Time Management, Guest Service, Mac OS, Training, Cash Handling, Reservations, Customer Relations, Budgets, Microsoft Excel, Invoicing, Teamwork, CRM, Outlook, Planning, Hospitality, Customer Satisfaction, Social Networking, Sales, Data Entry, Employee Training, Cpr Certified, Windows, Administration, Public Relations, Critical Thinking, Negotiation, Contract Negotiation, Team Building, PowerPoint, Team Leadership, Cashiering, Sales Management, Social Media, Employee Relations, QuickBooks, Tabs3, Ordering Office Supplies
Education
DeVry University 2015 — 2016
Bachelor’s Degree, Business Intelligence & Analytic Management
Community College of the Air Force 2013 — 2015
Associate’s Degree, Dental Assisting/Assistant
Hennepin Technical College 2009 — 2012
Associate’s Degree, Business Analyst
Hennepin Technical College 2009 — 2012
Associate’s Degree, Management
Aetna January 2015 - Present
Coventry Health Care, an Aetna Company December 2013 - Present
Coventry Health Care, an Aetna Company May 2011 - December 2013
Coventry Health Care, an Aetna Company March 2010 - May 2011
Coventry Health Care, an Aetna Company October 2008 - March 2010
ServiceLink May 2006 - June 2008
Skills
Access, Health Insurance, Insurance, HMO, Data Modeling, Visio, Requirements Gathering, Data Analysis, Business Analysis, HIPAA, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft SQL Server, SharePoint, Team Building, Process Improvement, Customer Service
Education
Community College of Beaver County
Associate's degree, Business Administration and Management, General
Aetna March 2013 - Present
Independent Insurance Agent June 2010 - March 2012
AMERICAN INCOME LIFE March 2009 - June 2010
AMERICAN NURSING CARE June 2008 - October 2008
Adecco Staffing, USA September 2006 - June 2008
Skills
Leadership, Team Building, HTML, Negotiation, Event Planning, Marketing, Management, Event Management, Time Management, Network Development, Insurance, Healthcare Management, Customer Service, Life Insurance, Health Insurance, Financial Services, Securities, Trade Fund Management, Financial Audits, Process Improvement, Social Media, Sales
Education
Morton Learning Center 2004 — 2009
Certification, Series 6 & 7/ Life, Accident & Health ( Annuities), PASS
Columbus State Community College 1998 — 1999
ATS, Accounting/ CPA
Southeast Career Insitute 1994 — 1995
Associate's degree, Decoration and Design Specialist/Visual Marketing
Aetna April 2003 - Present
Skills
Small Business, Public Speaking, Team Leadership, Healthcare, Marketing Strategy, Nutrition, Team Building, Customer Service, Entrepreneurship, Coaching, Time Management, Social Networking, Leadership
Education
Community College of Philadelphia
Associate, General Studies
Temple University
Bachelors, Business Law and Marketing
Aetna June 2014 - Present
Franklin County January 2008 - June 2014
Montgomery County Department of Job And Family Services January 2006 - January 2008
The Reynolds and Reynolds Company May 2003 - September 2005
Skills
Interviews, Case Management, Social Services, Employee Benefits, Government, Accounts Receivable, Invoicing, Budgets, Medicaid, Research, Insurance, Accounting, Sales, Finance, Health Insurance, Community Outreach, Nonprofits, Program Development, Policy, SAP, Volunteer Management, Fundraising, Public Policy
Education
Columbus State Community College 2011 — 2012
Business, Bookkeeping Certificate
Wright State University 1997 — 2001
Bachelor of Science (BS), Business
Aetna September 2011 - Present
Aetna January 2005 - September 2011
The Greenwell Group March 2003 - January 2005
Aetna July 1999 - November 2001
Skills
Claim, Microsoft Excel, Auditing, Microsoft Office, Policy, Insurance, Customer Service, Public Speaking, Marketing, Process Improvement, Employee Benefits, Teaching, Strategic Planning
Education
Columbus State Community College
Accounting
The Ohio State University
Aetna October 1999 - Present
Education
Franklin University 2010 — 2011
Bachelor of Science, Financial Management
Columbus State 2006 — 2010
Associate of Science, Financial Management
Hondros College 2002 — 2002
License, Real Estate
EMC December 2013 - Present
Northrop Grumman Corporation August 2012 - November 2013
Aetna October 2011 - February 2012
American Express January 2004 - January 2009
American Express January 1997 - January 2004
American Express January 1996 - January 1997
Atlantic Data Services January 1994 - January 1996
Skills
JCL, COBOL, DB2, VSAM, Mainframe, SDLC, PMP, Business Analysis, Software Development, Web Services, IT Strategy, Testing, XML, SQL, Program Management, Business Requirements, SOA, Software Project..., Databases, Requirements Analysis
Education
Community College of Rhode Island 1989 — 1992
A.S, Computer Science
Aetna 2013 - Present
Aon Hewitt January 2010 - January 2011
The Regence Group May 2007 - May 2009
Aetna 1998 - 2007
Sedgwick CMS December 1995 - September 1998
Skills
Insurance, Benefits Administration, Health Insurance, Vendor Management, Disability Insurance, Brokers, Health Savings Accounts, Claim, Employee Benefits, Underwriting, Life Insurance, Strategy, Leadership, Human Resources, Management
Education
Concordia College
B.A., History
The University of North Dakota School of Law
J.D., Law
University of Minnesota-Twin Cities
M.A., History
Aetna November 2008 - Present
Coventry Health Care March 2003 - October 2008
Coventry Health Care February 2000 - February 2003
Skills
Medicare, Provider Relations, Insurance, Health Insurance, Medicaid, Managed Care, Claim, Employee Benefits, Healthcare, Healthcare Management, Healthcare Information..., Process Improvement, HMO, HIPAA, SDLC, Business Analysis, Leadership, Requirements Gathering
Education
Community College of Allegheny County 1995 — 1997
Associate's degree, General Studies
Community College of Allegheny County
Bridgewater Associates April 2015 - Present
Aetna September 2014 - April 2015
Aetna June 2013 - September 2014
Paul, Weiss, Rifkind, Wharton & Garrison LLP May 2012 - August 2012
Awisco corp December 2011 - January 2012
Lacoste May 2011 - August 2011
Donna Karan May 2010 - August 2010
New York Urban League May 2009 - August 2009
Skills
Employee Relations, Recruiting, Human Resources, Onboarding, PowerPoint, Non-profits, Employee Training, Interviews, Microsoft Office, Microsoft Excel, Microsoft Word, Legal Recruitment, Retail, Creative Industries, Lotus Notes
Education
Cornell University 2009 — 2013
B.S., Industrial and Labor Relations
Danish Institute for Study Abroad 2012 — 2012
International Business
The Spence School 2003 — 2009
MedImpact Healthcare Systems, Inc. October 2014 - Present
CVS Caremark Corporation January 2011 - May 2013
Aetna May 2006 - December 2010
Cub Pharmacy November 2003 - May 2006
CPP North America August 2001 - October 2003
The Mark Travel Corporation December 1999 - October 2001
Skills
Process Improvement, Customer Service, Team Leadership, Data Analysis, Microsoft Office, Microsoft Excel, Management, Strategic Planning, Training, Leadership, Team Building, Customer Satisfaction, Outlook, PowerPoint, Microsoft Word, Customer Retention, Human Resources, Performance Management, Recruiting, Call Centers, Operations Management, Coaching, Auditing
Education
University of Phoenix 2003 — 2005
Master of Business Administration (MBA), Business/Commerce, General
Cornell College 1994 — 1998
Bachelor's degree, Elementary Education
Minnetonka Senior High School 1990 — 1994
High School Diploma
Mercer December 2013 - Present
Aetna December 2011 - December 2013
United Technologies November 2011 - December 2011
Travelers Insurance May 2011 - October 2011
Tri-Continental LTD June 2010 - August 2010
Education
Connecticut College 2007 — 2011
Bachelor of Arts, Economics
Aetna January 2012 - Present
Independence Blue Cross March 1998 - December 2011
Education
Community College of Philadelphia 1987 — 1987
Credits, Accounting
Data Processing Trainers
Certificate of Completion, Office Data Programs
PCIB CIGNA Life Insurance Corporation November 2012 - Present
Independence Blue Cross March 2010 - January 2012
Ace Products USA Inc February 2007 - January 2009
AON SERVICES CORPORATION April 2005 - February 2007
Prudential Financial December 2003 - August 2004
Aetna April 2002 - April 2003
Aetna December 1994 - April 2002
ROBERT PLAN INSURANCE SERVICES December 1993 - December 1994
PCIB CIGNA Life Insurance Corporation September 1990 - January 1993
Skills
Commercial Insurance, Property & Casualty..., Health Insurance, Life, Accident and Health, Property & Casualty..., Microsoft Windows,..., Insurance, Umbrella, Licensed Producer
Education
Drexel University 2002 — 2003
Earned Certificate, Computerized Business Applications
Community College of Philadelphia 1979 — 1982
Coursework-three years, Business Management
Paychex April 2014 - Present
Aetna August 2013 - April 2014
Comcast September 2012 - August 2013
T-Mobile July 2009 - September 2012
Police and Fire Federal Credit Union December 2008 - July 2009
Nordstrom July 2007 - December 2008
Skills
Social Media Skills, Promotions, Front-Office..., Professional..., Customer Service, Computer Savvy, Report Preparation, Courses Taken in Adv...., Marketing & Sales, Courses Taken in Adv...., Courses Taken in..., Sales, Customer Service, Training, Lead Generation, Sales Operations
Education
Temple University 2009 — 2011
Bachelor of Arts (B.A.), Communication and Media Studies
Community College of Philadelphia 2007 — 2009
Associate of Arts (A.A.), Communication and Media Studies
Philadelphia University 2005 — 2006
Fashion/Apparel Design
Aetna November 2003 - Present
Aetna November 1998 - March 2009
Reimbursement Technologies June 1998 - November 1998
Skills
Microsoft Office, Microsoft Word, Customer Service, English, Research, Windows, Outlook, Teaching, Public Speaking, Budgets, Strategic Planning
Education
Community College of Philadelphia 1992 — 1996
Associate's degree, Office Administration
Simon Gratz High School 1989 — 1992
High School Diploma, Business Administration and Management, General
Aetna
Education
Cornell University
Bachelor's Degree
State University of New York at Albany
Master of Business Administration (M.B.A.)
CIGNA August 2008 - Present
Aetna January 1999 - 2002
Education
Community College of Allegheny County
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Rochester Manor + Villa February 2015 - Present
Aetna April 2013 - Present
Coventry Health Care June 2008 - April 2013
Southwood Hospital 1999 - 2005
Skills
HEDIS, Managed Care, Medicare, Medicaid, Quality Patient Care, Provider Relations, NCQA, HMO, Medicaid Managed Care, HIPAA, Quality Improvement, Healthcare Industry, Health Insurance, Nursing, Medical Records, Medical Terminology, Behavioral Health, Healthcare Reimbursement, Health Education, Utilization Management, Disease Management, Utilization Review
Education
Community College of Allegheny County 2009 — 2011
Associate of Science (AS), Registered Nursing/Registered Nurse
ICM School of Businnes & Medical Careers 1997 — 1999
Associate's degree, Medical/Health Management and Clinical Assistant/Specialist
Aetna January 2014 - Present
Coventry Health Care, an Aetna Company October 2010 - December 2013
Deer Lakes School District September 2001 - June 2010
Skills
Wellness Coaching, Fitness, Nutrition Education, Microsoft Office, Computer Proficiency
Education
Slippery Rock University of Pennsylvania 1980 — 1984
Bachelor of Science (BS), Health and Physical Education/Fitness
Community College of Allegheny County
Farmers and Merchanics Bank 1993 - 1995
Aetna 1984 - 1986
Citibank 1982 - 1984
American Express International Banking Corporation 1980 - 1982
IBM 1979 - 1979
Education
New York University 1978 — 1980
Master of Business Administration (M.B.A.), Finance
Connecticut College 1974 — 1978
Bachelor's Degree, Child Development
Dante Alighieri 1977 — 1977
Immersion Italian, Junior
The Sorbonne, Paris, France 1977 — 1977
The French language, "A" equivalent .
Westminster College, Oxford, England 1976 — 1976
Student teacher at RAF (Royal Air Force) base in Carterton, England.
Staples High School, Westport, CT
OhioHealth September 2011 - Present
Aetna January 2007 - September 2011
American Health Network August 2001 - January 2007
Skills
Team Management, Health Insurance, Customer Service, New Hire Orientations, Invoicing, Customer Satisfaction, Accounts Receivable, Training, Leadership
Education
Columbus State Community College 2000 — 2001
Nursing, Healthcare
Gahanna Lincoln
Gahanna Lincoln