Aetna Company
Industry: Managed care company
DescriptionAetna Inc. is an American managed health care company that sells traditional and consumer directed health care insurance plans and related services, such as medical, pharmaceutical, dental, behavioral ... Headquarters: Hartford, Connecticut, United States CEO: Mark Bertolini (Nov 29, 2010–) Parent organization: CVS Health Revenue: 60.54 billion USD (2017) Number of employees: 49,828 (2017) Subsidiaries: Coventry Health Care, Aetna International Inc.,
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Aetna Employees
Aetna July 2015 - Present
Aetna May 2012 - July 2015
Eastern Connecticut State University August 2010 - May 2012
Women's Healthcare of November 2006 - January 2012
Skills
Multitasker, Responsible, Leader, Student Services, Data Entry, Time Management, Higher Education, PowerPoint, Leadership, Access, Outlook, Event Management
Education
Eastern Connecticut State University 2008 — 2012
Bachelor of Science (B.S.), Mathematics
HCA July 2011 - Present
Hillsbourough County School District February 2011 - June 2011
Aetna January 2010 - February 2011
WellCare June 2007 - May 2009
Skills
Medicaid, Social Services, Health Insurance, Case Managment, Provider Relations, Managed Care, Medicare, Healthcare
Education
Wayne State University 2002 — 2004
Master of Social Work (MSW), Social Work
Eastern Michigan University 1996 — 1999
Bachelor of Science (BS), Social Work
Cigna July 2015 - Present
Cigna January 2013 - July 2015
Cigna January 2011 - January 2013
Aetna May 2010 - December 2010
Skills
Health Insurance, Network Development, WebSphere Application..., WebSphere Process Server, Weblogic Administration, Autonomy IDOL, WebSphere ESB, Systems Analysis, Systems Engineering, Open Systems..., Red Hat Linux, Solaris, Server Architecture, IBM Mainframe, Product Support, Lync, Disaster Recovery, Healthcare Information..., Mainframe, Production Support, IIS, WebEx, WebSphere MQ, Help Desk Support, Remote Desktop, LDAP, AIX, Websphere, HIPAA, System Deployment
Education
Eastern Connecticut State University 2006 — 2010
Bachelor of Science (BS), Business Information Systems
Johnson Controls January 2013 - Present
Aetna January 2012 - April 2012
Travelers September 2011 - December 2011
Skills
System Administration, Network Administration
Education
Manchester Community College 2003 — 2004
Associate degree, Information Technology
Eastern Connecticut State University 2002 — 2004
Associate's degree, Computer Systems Networking and Telecommunications
Aetna June 2014 - Present
Skills
Management, Leadership, Microsoft Excel, Process Improvement, Strategic Planning
Education
Eastern Florida State College 1997 — 1999
LPN, Practical Nursing, Vocational Nursing and Nursing Assistants
Aetna May 2015 - Present
Aetna April 2014 - May 2015
Aetna June 2013 - April 2014
Aetna May 2012 - June 2013
APS Healthcare April 2012 - May 2012
APS Healthcare January 2011 - April 2012
Grifols September 2008 - January 2011
Alexander Automotive June 2008 - August 2008
Bank of Lenawee August 2004 - March 2008
Ann Arbor Automotive September 2003 - August 2004
Skills
Credit, Customer Relations, Team Building, Budgeting, Coaching, New Business Development, Healthcare Information..., Application Management, Automotive Sales, Sales Management, Help Desk Management, Software Installation, IP Networking, Web Design, Banking, Treasury Management, Cash Management, Portfolio Management, Strategic Planning, Product Development, Change Management, ACH, Profitability, Administration, Fundraising, Proposal Writing, Customer Service, Customer Satisfaction, Public Speaking, Budgets, System Administration, Analysis, Marketing, Healthcare, Management, Dealers, Call Centers, Training, Sales, Process Improvement, Project Management, Finance, Leadership, Vendor Management, Team Leadership, Retail, Software Documentation, Customer Retention, Insurance, CRM
Education
University of Phoenix 2012 — 2014
Bachelor's Degree, Information Technology, 3.82
University of Phoenix 2010 — 2012
Associates of Arts in Information Technology, Computer Technology, 3.9
Eastern Michigan University 1982 — 1984
Medtronic (Covidien acquired by Medtronic 2/15) February 2015 - Present
Covidien- Medical Devices June 2012 - February 2015
Aetna March 2004 - May 2012
CIGNA Healthcare 2000 - 2003
Danaher Corporation September 1996 - September 2000
United Technologies Corp July 1990 - August 1996
Skills
Organizational..., Talent Management, Human Resources, Succession Planning, Talent Acquisition
Education
University of New Haven 1988 — 1990
MA, Industrial/Org Psychology
Eastern Connecticut State University 1984 — 1988
BA, Psychology
New London County Mutual Insurance Company November 2014 - Present
Aetna November 2013 - October 2014
The Hartford April 2012 - October 2013
The Hartford October 2006 - March 2012
The Hartford 2005 - 2006
Whittlesey & Hadley, P.C., Hartford, CT 2002 - 2005
Skills
GAAP, Financial Reporting, SOX, Accounting, Financial Accounting, Internal Controls, Audit, Financial Analysis, Auditing, Technical Accounting, Compliance, Insurance, Excel, General Ledger, Variance Analysis, Microsoft Excel, Corporate Finance, Sarbanes-Oxley Act, Finance, Financial Statements, Management, Analysis, Consolidation, Account Reconciliation, Business Process...
Education
The University of Connecticut
Masters, Accounting
Eastern Connecticut State University
BS, Accounting, Summa Cum Laude
Divine Design and Staging 2012 - Present
St. Croix Preparatory Academy 2012 - Present
Prince of Peace preschool 2001 - 2011
Fred Astaire Dance Studio 2004 - 2008
Red Thread 1998 - 2001
Aetna 1996 - 1998
Skills
Photoshop, Graphic Design, Residential Staging, Customer Service, Concept Design, Interior Architecture, Space Planning, Interior Design, Sketching, Furniture
Education
Post University 1996 — 1998
Associates in Science, Arts/Interior Design and Architecture
Eastern Connecticut State University
Pre-Education
Aetna February 2015 - Present
Unum November 2014 - February 2015
Prudential Financial June 2014 - September 2014
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Teamwork, Social Media, Research, Public Speaking, Windows, Time Management, Insurance, Outlook
Education
University of Southern Maine 2011 — 2014
Bachelor's Degree, Economics
Eastern Maine Community College 2009 — 2011
Liberal Studies
Maine Maritime Academy 2006 — 2008
Power Engineering Technology
John Bapst Memorial High School 2002 — 2006
High School
Aetna April 2007 - Present
Education
Eastern Connecticut State University
Manchester Community College
DM Merchandising April 2012 - Present
Aetna December 2007 - January 2012
Active Health Management March 2007 - December 2007
Aetna May 2004 - February 2007
Skills
Pricing, New Business Development, Cold Calling, Process Scheduler, Health Insurance, Account Management, Employee Benefits, Customer Service, Sales Management, Sales, Team Building, Outlook, Lotus Notes, Process Improvement, Marketing, Training, Sales Presentations
Education
Eastern Connecticut State University 1996 — 2003
Bachelors of Science, Education
The College Planner, LLC August 2012 - Present
Aetna November 1990 - January 1993
IBM April 1988 - November 1990
Office of Policy & Management - State of CT October 1986 - April 1988
Department of Administrative Services - State of CT August 1984 - October 1986
Skills
Project Implementation, Large Group Facilitation, Project Planning, Systems Analysis, Testing, Business Process, Leadership, Requirements Analysis, Workshop Facilitation, Strategic Planning, Business Process..., Customer Service, Project Management
Education
Eastern Connecticut State University 1981 — 1984
BA, Economics, Computer Science
The University of Connecticut 1980 — 1981
RMI Corporation June 2012 - Present
CIGNA January 2012 - May 2012
Eastern Connecticut State University August 2011 - February 2012
Eastern Connecticut State University August 2011 - January 2012
Aetna May 2011 - August 2011
Eastern Connecticut State University May 2010 - May 2011
Skills
Access, CSS, SharePoint, HTML, microsoft dynamics nav, Cloud Applications, Microsoft Office, Office 365, Private Cloud, Help Desk Institute, Software Installation, Microsoft SQL Server, Cloud Storage, Troubleshooting, Database Administration, Software Implementation, Computer Hardware, ERP, Systems Analysis, C++, Visual Basic, JavaScript, Business Analysis, Excel, Healthcare IT, Web Development, ASP.NET, E-commerce, Technical Documentation, Technical Analysis, VB.NET
Education
Eastern Connecticut State University 2008 — 2012
Bachelor of Science, Business Information Systems
Aetna Insurance June 2004 - Present
Aetna 2004 - 2015
Aetna 2004 - January 2014
General Physics Corporation 2001 - 2004
Gunther International 2000 - 2001
Skills
VB.NET, Crystal Reports, SQL, Access, Databases, Application Development, Visio, SDLC, .NET, Software Development, Data Analysis, Programming, SharePoint, C++, Data Warehousing, Software Documentation
Education
Eastern Connecticut State University 1996 — 2000
Bachelor of Applied, Computer Science
Eastern Connecticut State University 1995 — 2000
BSCS, Databases, Programming
Aetna February 2011 - Present
Aetna 2007 - 2011
Aetna 2003 - 2007
Aetna 2001 - 2003
Aetna 1995 - 2001
Aetna 1995 - 2001
Aetna 1990 - 1995
Aetna 1989 - 1990
Skills
Health Insurance, Employee Benefits, Insurance, Benefits Administration, Vendor Management, HRIS, Process Improvement, Talent Management, Managed Care, Deferred Compensation, Employee Relations, Healthcare, Employee Engagement, Human Resources, HR Consulting, Change Management, PeopleSoft, Leadership, Training, Outsourcing
Education
Eastern Connecticut State University 1984 — 1987
Bachelor's degree, Psychology
Enfield Public Schools July 2015 - Present
Vernon Public Schools July 2014 - June 2015
Vernon Public Schools January 2010 - June 2014
Vernon Public Schools September 2004 - December 2009
ING U.S. June 2000 - 2003
Aetna May 1992 - 2000
Education
University of Connecticut 2014 — 2015
Residency Turnaround Administration Preparation Program, Educational Leadership and Administration, General, 4.0
Eastern Connecticut State University 2003 — 2006
Master's Degree, Elementary Education
Providence College 1989 — 1993
Bachelor's Degree, Business Management and German
East Catholic High School 1985 — 1989
High School
Tyco January 2015 - Present
Signature Consultants August 2014 - November 2014
Wealth Management Systems, Inc (WMSI) February 2014 - June 2014
Office Depot February 2013 - September 2013
Pegasystems November 2010 - December 2012
UnitedHealth Group October 2007 - October 2011
Aetna 2006 - 2008
JM Family Enterprises 1997 - 2002
Skills
Scrum, Project Management, Microsoft Project, SDLC, SharePoint, Business Intelligence, Business Requirements, Visio, Requirements Gathering, Software Documentation, Business Process Design, Web Project Management, Business Analysis, Quality Assurance, User Acceptance Testing, Integration, Business Process, Requirements Analysis, Data Warehousing, IT Strategy, Process Improvement, Systems Analysis, Program Management, Analysis, Access, Business Process..., Software Project..., SOA, Vendor Management, Agile Methodologies, Software Development, Data Modeling, Project Planning, Agile Project Management, E-commerce, SQL, Databases, Web Design, Web Content Management, Search Engines, Web Content Optimization, Search Engine, Web Analytics, E-commerce SEO, CRM Integration, IBM BPM, Management, CRM, Leadership, Information Technology
Education
Kaplan University 2014 — 2016
Bachelor of Science (B.S.), Information Technology Project Management, 3.8 GPA
Eastern Iowa Community College District 1985 — 1987
Associate's Degree, Word Processing
Aetna October 2014 - Present
Higher One June 2012 - October 2014
Higher One June 2011 - June 2012
Higher One February 2011 - June 2011
Northeast Utilities July 2009 - February 2011
Connecticut State University System September 2008 - December 2008
Eastern Connecticut State University January 2008 - December 2008
Skills
Workforce Management, Bugzilla, Ceridian Payroll System, Impact 360, ADP Payroll, InDesign, Photoshop, Facebook, Editing, Call Centers, Project Management, Proofreading, Process Improvement, Customer Service, Documentations, Writing, Office Administration, Salesforce.com, Blogging, Creative Writing, Leadership, Outlook
Education
Eastern Connecticut State University 2005 — 2009
Bachelor of Science (BS), Political Science and Government
Bolton High School
Georgetown University
Institute of Political Journalism alum, Journalism
Centene Corporation December 2014 - Present
Kirby & Associates Consulting LLC 2013 - Present
Humana 2012 - 2013
Humana 2011 - 2012
LifeSynch/Humana 2010 - 2011
Aetna 2007 - 2010
University of Michigan: M-CARE 2003 - 2007
Leade Health Inc. 2000 - 2003
University of Michigan: M-CARE 1998 - 2000
Henry Ford Health System: Wyandotte 1997 - 1998
Skills
Wellness, Managed Care, Health Promotion, Healthcare, Disease Management, Health Insurance, Wellness Coaching, Medicare, Health Education, Fitness, Healthcare Management, Healthcare Information..., Program Development, Coaching, Public Speaking, Clinical Research, Strategic Planning, Insurance, Case Managment, Public Health, Health Management, Population Health, Employee Wellness..., NCQA, Cardiac Rehabilitation, Exercise Physiology, Exercise Prescription, Leadership, Training, Corporations, Program Management, Strategy, Cross-functional Team..., Weight Management, Health Policy, Wellbeing, Vendor Management, Utilization Management, Healthcare Industry, Healthcare Consulting, Behavior Change, Provider Relations, Network Development, Informatics, Case Management
Education
Eastern Michigan University
BS, Exercise Science
University of Michigan
MS, Kinesiology
Aetna June 2014 - Present
Cardiology 2008 - February 2015
Wuesthoff Health Systems 2005 - 2007
Skills
BLS, Hospitals, Healthcare, Inpatient, Patient Safety, Acute Care, Home Care, EMR, Medication..., Medical/Surgical, ACLS, Cpr Certified, Pediatrics, Healthcare Management, IV, Nursing, Patient Education, Critical Care, Wound Care, Medical Terminology, EKG, Vital Signs, Phlebotomy, Healthcare Information..., Nursing Care
Education
Eastern Florida State College
Nursing certificate, Licensed Practical/Vocational Nurse Training
Aetna September 2013 - Present
XL Center June 2010 - Present
Aetna August 2007 - September 2013
Hartford Wolfpack October 2008 - June 2010
New York Titans Professional Lacrosse August 2006 - December 2006
Skills
Customer Service, Advertising, Microsoft Excel, Outlook, Program Management, Project Planning, Sales, Microsoft Office, Leadership, Social Media, Event Planning, Account Management, Process Improvement, Social Media Marketing, Management, Marketing Communications, Event Management, Marketing, PowerPoint, Public Relations, Employee Benefits
Education
New York University 2005 — 2007
Masters, Sports Business
Eastern Connecticut State University 2001 — 2005
BS, Sport and Leisure Management/Communications
Aetna August 2012 - Present
Kohl's Department Stores August 2005 - May 2011
Skills
Mathematics, Data Entry, Data Analysis, Medical Underwriting, Health Insurance, Loss Prevention, Retail, Inventory Management, Shrinkage, Customer Service, Microsoft Excel, Inventory Control, Leadership, Microsoft Word, Time Management, Access, Microsoft Office, Social Media
Education
Eastern Connecticut State University 2007 — 2012
Bachelor of Science (B.S.), Mathematics, Graduated
Eastern Connecticut State University
Aetna December 2013 - Present
Coventry Health Care of Illinois, Inc. July 2002 - December 2013
PersonalCare Insurance of Illinois, Inc. July 2007 - October 2010
Thomas, Mamer & Haughey August 1990 - July 2002
Skills
Managed Care, Medicare Advantage, Compliance, Regulatory Filings, Health Insurance, Project Coordination, Regulatory Requirements, Microsoft Office, Medicare Part D, Supervising, Legal Research, HIPAA, Employee Benefits, Health Policy, Workers Compensation, Insurance, Medicare
Education
Eastern Illinois University 2000 — 2004
Bachelor of Arts (B.A.), Board of Trustee - Legal Studies
Parkland College 1988 — 1990
Associate of Arts and Sciences (AAS), Legal Administrative Assistant/Secretary
The Hartford February 2012 - Present
The Hartford March 2009 - February 2012
Aetna July 2007 - March 2009
Aetna June 1999 - July 2007
Aetna January 1998 - July 1999
Skills
Disability Insurance, Underwriting, Group Medical, Sales Management, New Business Development, Sales, Strategy, Product Development
Education
Wharton School 1993 — 1996
CEBS, Insurance
Eastern Connecticut State University
BA, Biology
Berkshire Hathaway HomeServices-New England Properties August 2013 - Present
Aetna October 1995 - May 1997
Timex Group 1993 - 1995
Prince Global Sports, LLC. September 1990 - April 1993
Olin Ski 1989 - 1990
Wilson Sporting Goods Co. 1987 - 1989
Skills
Graphic Designers, Marketing Strategy, Social Media Marketing, Photography, Marketing, Advertising, Graphic Design, Brand Development, Online Marketing, Marketing Communications, Illustrator, Social Media
Education
Southern Illinois University, Carbondale 1983 — 1986
Bachelor of Art- Graphic Design
Eastern Illinois University 1981 — 1983
Willow Creek Community Church 2009 - Present
Willow Creek Community Church 1999 - 2009
Northwest Community Healthcare 1989 - 1999
Aetna 1986 - 1989
Skills
Community Outreach, Global Human Resources..., Human Resources, Leadership Development, Public Speaking, Volunteer Management, Event Planning, Volunteer Recruiting, Career Counseling, Volunteer Training, Staff Development, Leadership, Conflict Resolution, Coaching, Training, Building Relationships
Education
Eastern Illinois University 1982 — 1985
Bachelor of Science (BS), Community Health
Aetna October 1998 - Present
Aetna Life & Casualty October 1998 - Present
Aetna Health Plans October 1998 - Present
Skills
Network Development, Managed Care, HMO, Medicare, Credentialing, Medicaid, PPO, HIPAA, Health Insurance, Healthcare Management, Healthcare, Healthcare Information..., Hospitals, Health Policy, Healthcare Industry
Education
Eastern Michigan University 1993 — 1997
BS, Health Administration
Independent Health and Wellness Practitioner 2007 - Present
Aetna 1994 - Present
Franklin Elementary School September 1991 - January 1994
Education
Eastern Connecticut State University 1984 — 1988
BA, Communications/Fine Arts
Interim HealthCare July 2010 - Present
Aetna October 2009 - July 2010
Aetna November 2007 - October 2009
Famous Dave's September 2006 - November 2007
Skills
Process Improvement, Insurance, Account Management, Administration, Policy, Account Reconciliation, Customer Service, PowerPoint, Microsoft Excel, Microsoft Word
Education
Eastern Connecticut State University 2002 — 2006
Bachelor of Science (BS), Business Administration
New Britain High School 1998 — 2002
Aetna October 2013 - Present
Phoenix Technical Consultants, LLC February 2007 - September 2013
CN-tec November 2001 - February 2007
Greenbrier & Russel now Fujitsu 1999 - 2001
Computer Horizons 1996 - 1999
Valero Gas Marketing now PG&E of Texas 1993 - 1996
MidCon Corp now Kinder Morgan 1991 - 1993
Planmetrics 1990 - 1991
Illinois Power now Ameren 1986 - 1990
Skills
Business Intelligence, Recruiting, Sales, Sourcing, Temporary Placement, Cognos, Data Warehousing, ETL, Technical Recruiting, Talent Acquisition, Professional Services, Benefits Negotiation, Cold Calling, Internet Recruiting, Vendor Management, Information Technology, Salesforce.com, Cloud Computing
Education
University of Illinois Springfield 1986 — 1988
MBA
Eastern Illinois University 1979 — 1985
B.S
Teva Pharmaceuticals March 2015 - Present
Teva Select Brands December 2013 - June 2015
Teva Women's Health August 2011 - December 2013
Teva Women's Health February 2009 - September 2011
Teva Women's Health February 2003 - February 2009
Barr Laboratories February 2001 - February 2003
Aetna 1995 - 2001
Skills
Leadership, Product Launch, Hospital Sales, Strategy, Medical Devices, Account Management, Pharmaceutical Sales, Market Access, Pharmaceutical Industry, Managed Care, Neuroscience, Women's Health, Sales Force Development, Sales Operations, Dermatology, Endocrinology, Neurology, Nephrology, Sales Effectiveness, OB/GYN, Urology, Cardiology, Healthcare, Management, Sales, Biotechnology, Rheumatology, Pharmaceutics, Oncology, Diabetes, Gastroenterology, Buy & Bill, Capital Equipment, Hospitals, Psychiatry, Market Development, Recruiting, Selling Skills, Sales Presentations, Regulatory Affairs, Hematology, Osteoporosis, Therapeutic Areas, Clinical Development, Pulmonology, Surgeons, Clinical Trials, Sales Management, Strategic Planning, Cross-functional Team...
Education
Eastern Nazarene College 1996 — 2000
Bachelors, Business Administration
Allstate July 2015 - Present
Best Buy March 2014 - Present
Best Buy February 2013 - May 2015
Aetna May 2014 - August 2014
Eastern Bank May 2011 - September 2011
Skills
Access, Analytics, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Outlook, C++, HTML, XML, CSS, ASP.NET, Photoshop, Sales, Prezi, Technology, Customer Service, Client service skills, Microsoft visio, Microsoft Project
Education
Eastern Connecticut State University 2011 — 2015
Bachelor’s Degree, Computer Science and Information Management System (minor)
Wayne State College 2010 — 2011
Bachelor's Degree, Management Information Systems, General
Liberty Mutual Insurance October 2013 - Present
Old Navy September 2010 - September 2012
Aetna May 2012 - August 2012
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Healthcare Information..., Healthcare, Six Sigma, Marketing, Time Management, IT Management, Team Building, Self-motivated..., Customer Service, Leadership
Education
Eastern Connecticut State University 2009 — 2013
Bachelor of Science (BS), Business Administration
Milliman May 2015 - Present
Milliman July 2014 - May 2015
East Hartford School District July 2012 - July 2014
East Hartford Public School District July 2010 - July 2012
Aetna July 2005 - July 2010
Skills
Disaster Recovery, Data Center, System Administration, Vendor Management, VMware, Windows Server, Active Directory, Virtualization, IT Management, Servers, IT Strategy, ITIL, Troubleshooting, Security, SDLC, VMware ESX, Network Administration, Software Documentation, IT Operations, Integration, DNS, Switches, Hardware, Networking, Windows
Education
Global Knowledge 2014 — 2014
VMware Troubleshooting
Eastern Connecticut State University 2005 — 2007
BS, Business Administration
New Horizons 2013 — 2013
2778 Writing Queries Using Microsoft SQL Server 2008 Transact-SQL (VS)
The University of Hartford January 2011 - Present
New England Home Care August 2012 - June 2014
Gentiva Health Services December 2011 - June 2012
Aetna April 2004 - August 2010
The Institute of Living and Natchaug Hospital January 1993 - June 2010
Skills
Nursing, Adult Education, Healthcare, Distance Learning, Higher Education, Teaching, Instructional Design, Clinical Research, E-Learning, Curriculum Development, Curriculum Design, Program Development, Public Health, Public Speaking, Cpr Certified, Adults, Mental Health, Instructional Technology, Critical Thinking, University Teaching, Treatment, Program Evaluation, Managed Care, Medicare, Medicine, Student Affairs, Nursing Education, Admissions, Case Management, College Teaching, Student Development, Student Engagement, Academic Advising, Behavioral Health
Education
University of Hartford 2015 — 2018
Doctorate in Education (Ed.D.), Educational Leadership
The University of Hartford 2008 — 2011
Master of Science in Nursing (MSN), Nursing Education, 4.0/4.0
Touro University International 2004 — 2007
Masters in Health Sciences (MSHS), Healthcare Education, 3.9/4.0
Eastern Connecticut State University 1984 — 1986
Bachelor of Business Administration (B.B.A.), Marketing, 3.0/4.0
Mattatuck Community College 1989 — 1991
Associate of Science (AS), Registered Nursing/Registered Nurse, 3.0/4.0
Liberty Bank - CT August 2015 - Present
Kim's Cottage Confections January 2012 - Present
Aetna July 2014 - August 2015
Aetna April 2013 - July 2014
Ferri Godmother LLC January 2012 - April 2014
English Building Markets September 2012 - April 2013
Edible Arrangements May 2012 - June 2012
Middlefield Park and Recreation July 2004 - August 2011
Clear Channel February 2011 - July 2011
Frank Ward Strong School December 2008 - January 2009
Skills
Event Planning, Advertising, Time Management, Entertainment, Social Media Marketing, Microsoft Word, Facebook, PeopleSoft, Marketing, Music, Microsoft Visio, Microsoft Excel, Sales, Social Networking
Education
Eastern Connecticut State University 2008 — 2011
BS, Communications
Endicott College 2008 — 2009
Coginchaug Regional High School 2004 — 2008
High School Diploma
Cigna July 2014 - Present
Aetna March 2013 - February 2014
Aetna March 2003 - February 2013
Aetna December 2000 - March 2003
Aetna February 1999 - December 2000
Pepperidge Farm Mail Order March 1997 - August 1998
Skills
Dreamweaver, Windows 7, Photoshop, Microsoft Excel, Microsoft Word, Publishing, Market Research, Analytics, Graphic Design, Hardware Support, Management, Newsletters, FrontPage, QuickBase, PowerPoint, Android, Process Improvement, Analysis, Direct Marketing, Visio, Adobe Acrobat, Marketing, Web Analytics, Marketing Strategy, Facebook, Web Content Management, WebTrends Analytics, Competitive Intelligence, Resource Management, SDLC, Project Management, Business Analysis, Training, Vendor Management, Change Management, Leadership, Program Management
Education
Eastern Connecticut State University 1992 — 1994
Bachelor of Business Administration (BBA), Marketing Research
Mohegan Community College 1988 — 1990
Associate of Science (AS), Marketing
TriMas Corporation December 2014 - Present
TriMas Corporation February 2012 - December 2014
TriMas Corporation February 2010 - February 2012
Aetna July 2009 - February 2010
TriMas Corporation July 2004 - July 2009
United Road 2002 - 2004
Organizational Improvement Systems 2001 - 2002
Skills
Employee Benefits, Performance Management, Talent Acquisition, Benefits Administration, Process Improvement, Human Resources, Employee Relations
Education
Eastern Michigan University
City of Atlanta July 2015 - Present
Alere, Inc. July 2010 - July 2011
Alere Health, LLC August 2010 - April 2011
IBM Global Services February 2008 - August 2010
IBM Global Business Services January 2010 - May 2010
Aetna March 2004 - December 2006
Ford Motor Company 1999 - 2004
Skills
Program Management, Agile Methodologies, SDLC, Change Management, Management, Quality Assurance, Project Management, PMP, Software Project..., Testing, Cross-functional Team..., Enterprise Software, Vendor Management, Requirements Analysis, Integration, IT Strategy, Process Improvement, Business Analysis, Outsourcing, Software Development, Project Portfolio..., Quality Management, Cloud Computing, ITIL, Scrum, Team Building, CRM, Business Intelligence, Agile, Team Management, Team Leadership, SOA, Continuous Improvement, Leadership, PMO, Vendor Relations, Application Development, Product Development, Business Process, ERP, Software Quality..., Data Warehousing, Strategy, User Acceptance Testing
Education
Eastern Michigan University 1997 — 1999
Masters, Information Systems
National Institute of Technology Warangal 1992 — 1996
Bachelor of Technology, Chemical Engineering
Self Employed Tutor 1995 - Present
Parent Volunteer 1993 - Present
Maritime Motors of Fairfield November 2010 - December 2013
Cadbury plc. September 1984 - August 1993
Aetna December 1976 - September 1984
Skills
Statistics, Program Management, Training, Customer Service, Budgets, Project Planning, Troubleshooting, Microsoft Office, QuickBooks, Healthcare, PowerPoint, Teaching, Microsoft Word, Process Scheduler, Food Manufacturing, Access, Management, Business Analysis
Education
University if New Haven 1980 — 1985
Master's degree, Operations Research
Eastern Connecticut State University 1972 — 1976
Bachelor's degree, Mathematics
Sanford Health October 2014 - Present
Definition Fitness/ Epic Figures February 2009 - Present
Advocate Health Care February 2014 - October 2014
Aetna November 2010 - February 2014
Spa Chakra/ Palmer House a Hilton Hotel June 2008 - February 2009
David Barton Gym August 2007 - June 2008
Sports Zone 2006 - 2007
Swedish Covenant Hospital 2006 - 2007
Resurrection Health Care 2004 - 2006
Skills
Fitness, Wellness, Wellness Coaching, Nutrition, Personal Training, Exercise Physiology, Strength Training, Fitness Training, Health Education, Sports Nutrition, Health Promotion, Nutritional Counseling, Coaching, Weight Training, Employee Wellness, Weight, Yoga, Stress Management, Holistic Health, Lifestyle, Weight Management, Nutrition Education, Operant Conditioning, Sports, Prevention, Lifestyle Coaching, Athletics, Functional Training, Wellbeing, Supplements, Corporations, Exercise Prescription, Rehabilitation, Injury Prevention, Athletic Training, Endurance, Kinesiology
Education
Eastern Illinois University 2001 — 2003
Master’s Degree, Exercise Science and Cardiac Rehabilitation
University of Illinois at Urbana-Champaign 1996 — 2001
Bachelor’s Degree, Kinesiology
Loyola University Chicago
Medicine
Cigna March 2014 - Present
CIGNA July 2012 - March 2014
Eastern Connecticut State University September 2009 - May 2012
Travelers May 2011 - August 2011
Aetna June 2010 - August 2010
Skills
Pegasystems PRPC, Rally, Claims Management, Process Improvement, SharePoint, Databases, Leadership, Management, Agile & Waterfall..., System Testing, Defect Life Cycle, Business Requirements, System Requirements, Change Management, Healthcare Information...
Education
University of Hartford 2014 — 2016
Master of Business Administration (MBA), Management, 4.0
Eastern Connecticut State University 2008 — 2012
B.A. Business Economics, 3.8
Aetna June 2012 - Present
Blue Cross Blue Shield of Kansas City June 2000 - September 2011
Blue Cross Blue Shield of Missouri April 1992 - December 1997
Skills
Health Insurance, Sales, Training, Strategy, Sales Operations, Selling, Life Insurance, Brokers, Customer Retention, Insurance, Employee Benefits, Health Savings Accounts, Managed Care, Account Management, Term Life Insurance, Disability Insurance, Team Building
Education
Eastern Illinois University 1987 — 1991
Bachelor of Science, Business/Finance
Walgreens September 2013 - Present
Weber Shandwick March 2010 - August 2013
Aetna April 2007 - March 2010
Fleishman-Hillard April 2004 - April 2007
Gatorade 2004 - 2007
Skills
Media Relations, Public Relations, Crisis Communications, Press Releases, Strategic Communications, Corporate Communications, Communications Planning, Message Development, Marketing Communications, Internal Communications, Reputation Management
Education
Eastern Michigan University 2000 — 2004
Bachelor of Science (B.S.), Public Relations
Keenan Systems LLC September 2001 - Present
Pfizer September 1999 - September 2001
Lucent Technologies September 1997 - September 2001
international network services 1997 - 2000
Aetna September 1998 - September 1999
ING September 1998 - September 1999
International Network Services September 1997 - September 1997
Ziplink internet services September 1995 - September 1997
GTECH September 1993 - September 1995
Naval Undersea Warfare Center September 1991 - September 1993
Skills
Iphone Xcode programming, Programming, iPhone, SEO, Wireless Networking, Web Marketing, Wireless, WLAN, TCP/IP, WiFi, Security, Wireless Broadband, VoIP, IP, Network Engineering, Routers, Networking, Firewalls, Linux, Technical Support, MySQL, Perl, PHP, Windows, OS X, Network Security
Education
Eastern Connecticut State University 1992 — 1993
BS, Computer Science
Three rivers technical college 1990 — 1991
AS, computer systems
Aetna April 2012 - Present
A&H Capitals June 2010 - May 2012
Super Future Fitness July 2011 - April 2012
Cardio Express July 2010 - July 2011
Target Corperation October 2007 - April 2010
S and M Electric April 2005 - July 2007
Skills
Electrical, Sales Operations, Lean Manufacturing, Change Management, Risk Management, Underwriting, Electricians, Sales, Marketing, Customer Satisfaction, Finance
Education
Eastern Connecticut State University 2007 — 2011
BS, Business, Operations
Aetna July 2014 - Present
Bankers Life and Casualty Company March 2014 - June 2014
Scranton Financial Group October 2011 - February 2014
William Raveis Real Estate September 2011 - January 2013
Aetna June 2008 - April 2010
CT Associated Builders & Contractors of CT September 2007 - June 2008
Skills
Sales, Contract Negotiation, Insurance, Management, Investments, Selling, Real Estate, Strategic Planning, Negotiation, Business Development, Relocation, New Business Development, Recruiting, Account Management, Customer Service, Residential Homes, Mortgage Lending, Provider Relations, Service Provider..., Coordinating Special..., Fundraising, First Time Home Buyers, Manage Client..., Sellers, Buyer Representation, Referrals, Volunteering, Health Insurance, Life Insurance, Medicare Supplements, Long Term Care Insurance
Education
Eastern Connecticut State University 1991 — 1992
Windham High School 1985 — 1990
Aetna April 2014 - Present
Aetna January 2013 - March 2014
Aetna December 2011 - December 2013
Aetna June 2004 - March 2011
Community Health Resources 2001 - 2004
Foundation Health Systems, Inc January 1996 - July 2001
Skills
Leadership, Project Management, Networking, Analytics, PMP, Microsoft Excel, Cross-functional Team..., Coaching, Public Speaking, Training, Software Documentation, Instructional Design, Consulting, Compliance, Internal Audit, Quality Assurance, Customer Service, HIPAA, Microsoft Office, Visio, Knowledge Management, Human Resources, Leadership Development
Education
Eastern Connecticut State University
BS, Business Administration
Thames Valley State Technical College
AS, Applied Technology
Forest Health Services 2006 - 2011
Advantage Benefit Group 2003 - 2005
Aetna 1999 - 2001
Aetna 1995 - 1999
Rush University Medical Center, Rush Prudential Health Plans 1993 - 1995
Healthcare Compare Corporation 1992 - 1993
Crossroads PromptCare and Family Medicine 1987 - 1989
Skills
Employee Benefits, Recruiting, Healthcare, Analysis, Sales, Consulting, Insurance, Account Management, Hospitals
Education
Eastern Michigan University 1989 — 1992
Bachelor’s Degree, Heathcare Administration
Kalamazoo Valley Community College 1985 — 1987
Associate’s Degree, Medical/Clinical Assistant
International Flavors & Fragrances June 2015 - Present
Legacy Cultivation October 2012 - Present
Daymon Worldwide January 2015 - March 2015
Flo-Tech December 2014 - January 2015
Aetna September 2013 - January 2014
United Community & Family Services August 2012 - September 2013
The William W. Backus Hospital September 2011 - March 2012
Connecticut College August 2009 - January 2011
Grinnell College August 2008 - May 2009
University of Michigan-Dearborn January 2008 - April 2008
Skills
Workforce Planning, HR Analytics, Project Management, Leadership Development, Program Development, Organizational..., Stakeholder Management, Diversity & Inclusion, Career Development, Community Outreach, Executive Coaching, Training, Conflict Resolution, Social Media, Staff Training, Event Management, Nonprofits, Large Group Facilitation, Employee Engagement, HRIS, Employee Training, Small Group Training, Mission Development, PeopleSoft, Hiring Practices, New Hire Training, Crisis Management, Community Engagement, Assessment..., Presentation Coaching, Job Coaching, Multicultural Competency, Vision Development, Legal Compliance, Fundraising, Social Justice, Public Speaking, Management, Recruiting, ADP Workforce Now
Education
Southern New Hampshire University 2012 — 2014
Master of Science (M.S.), Organizational Leadership
Eastern Michigan University 2006 — 2008
Master's of Arts, Educational Leadership
Rutgers University-New Brunswick 2003 — 2006
Bachelor's of Science, Agriculture Science
Cumberland County College 2000 — 2003
Agriculture Science
Vineland High School 1996 — 2000
High School Diploma
Aetna February 2008 - Present
Aetna November 2005 - February 2008
Trimerous January 2001 - February 2005
Skills
Enterprise Architecture, SDLC, Application Architecture, SOA, IIS, Agile Methodologies, Solution Architecture, Websphere, HIPAA, Information Security, Rational AppScan, WebInspect, OWASP, Web Application Security, Web Application..., Burp Suite, ASP, Architectures, Architecture, SharePoint
Education
Eastern Connecticut State University 1996 — 2000
Bachelors, Computer Science
Chubb January 2004 - Present
Travelers June 1996 - December 2004
Aetna March 1989 - June 1996
Skills
Enterprise Architecture, IT Strategy, SOA, Architecture, Business Analysis, Application Architecture, Outsourcing, Insurance, IT Management, SDLC, Risk Management, Cloud Computing, Business Intelligence, Process Improvement, Vendor Management, Enterprise Software, Business Architecture
Education
Rensselaer Polytechnic Institute at Hartford 1996 — 2003
MS Comp Sci
University of Hartford 1989 — 1995
MBA
Eastern Connecticut State University 1980 — 1989
BS Finance
Aetna Inc. March 2001 - Present
Aetna 1994 - 2001
Aetna 1994 - 1996
Skills
Unix, Red Hat Linux, Puppet, Vendor Management, Websphere, Virtualization, SDLC, Enterprise Software, Enterprise Architecture, Integration, SOA, Solaris
Education
Eastern Connecticut State University 1985 — 1987
INSTEC October 2006 - Present
HBW Insurance January 2003 - September 2006
INSTEC July 1997 - December 2002
Aetna February 1989 - June 1997
Skills
Business Analysis, IT Strategy, Requirements Gathering, Business Intelligence, Requirements Analysis, Process Improvement, Systems Analysis
Education
Eastern Illinois University 1985 — 1988
Bachelor of Science (BS), Finance, General
Adapt Telephony Services, LLC October 2012 - Present
Interactive Intelligence, Inc May 2000 - June 2012
Inter-Tel 1996 - 1999
Fujitsu Business Communications Systems 1995 - 1996
Aetna 1990 - 1994
Skills
Call Center, Unified Communications, SaaS, Workforce Management, Solution Selling, SIP, VoIP, Vendor Management, Channel, Salesforce.com, Cloud Computing, IVR, Direct Sales, Sales Engineering, Team Leadership, Telecommunications, Professional Services, Managed Services, Lead Generation, Account Management, Process Automation, Speech Analytics, Call Centers, CTI, Contact Centers, Telephony, Outsourcing, ACD, IP PBX, Leadership, Enterprise Software, Sales, IP, Product Management, Pre-sales, Unified Messaging, Sales Process
Education
Trinity College-Hartford 1991 — 1993
Economics of Finance
Eastern Connecticut State University 1985 — 1989
Bachelor of Arts (B.A.), Economics
CIGNA August 2005 - Present
Aetna 1991 - 2005
Skills
Managed Care, Contract Management, Network Development, Provider Relations, HMO, Process Improvement, Business Process..., Medicaid, Medicare, Health Policy, Healthcare, Health Insurance, Credentialing, HIPAA, Healthcare Industry, Contract Negotiation, PPO, Insurance, Healthcare Reimbursement, Healthcare Management, Healthcare Consulting, Claim
Education
Eastern Connecticut State University
MSOM: MS, Orgnaizational Managment, Management/Leadership/Business
FM Facility Maintenance April 2014 - Present
Aetna November 2004 - January 2014
citigroup 2002 - 2004
Skills
Visio, SharePoint, Process Improvement, Requirements Analysis, Requirements Gathering, Business Objects, User Training, Business Intelligence, Business Analysis, Crystal Reports, Business Requirements, Vendor Management, Access, Software Project..., Systems Analysis, Project Management, Data Analysis, Software Documentation, Data Warehousing, Analysis
Education
Eastern Connecticut State University 1990 — 1992
Bachelor of Science (BS), Business Administration and Management, General
Aetna May 2011 - Present
Cofinity Senior Sales Executive September 1992 - June 2011
Skills
Health Insurance, Managed Care, Employee Benefits
Education
Eastern Michigan University 1987 — 1992
MassMutual Financial Group January 2013 - Present
The Hartford May 1998 - December 2012
Aetna April 1989 - April 1998
CIGNA January 1982 - April 1989
Hamilton Standard (UTC) May 1978 - January 1982
Eastern Connecticut State College December 1977 - May 1978
Brand-Rex September 1977 - December 1977
Skills
Visio, Requirements Gathering, Business Requirements, SDLC, Business Analysis, Change Management, Program Management, Project Management, Project Planning, Risk Management, Management, COBOL, JCL, Software Development, Release Management, IT Strategy, Leadership, PL/SQL, PMO, Integration, Enterprise Architecture, Test Planning
Education
Eastern Connecticut State University 1974 — 1978
BA, Major: Mathematics Minor: Computer Science
Aetna July 2012 - Present
Aetna January 2010 - July 2012
Aetna January 2007 - January 2010
Aetna May 2004 - January 2007
Connecticare, Inc February 2002 - May 2004
ConnectiCare October 1994 - February 2002
Skills
Management, Strategy, Health Insurance, Process Improvement, Insurance, Employee Benefits, Finance, Strategic Planning, Performance Management, Executive Management, Analysis, Budgets, Sales, Medicare, Contract Negotiation
Education
University of Connecticut 1991 — 1992
MA, Economics
Eastern Connecticut State University 1987 — 1991
BS, Finance, Economics
Aetna 1988 - Present
Skills
Health Insurance, Insurance, Process Improvement, Financial Analysis, Business Analysis, Risk Management, Underwriting, Change Management, SDLC, Vendor Management, Business Process..., Access, Project Portfolio..., IT Strategy, Mergers & Acquisitions, Cross-functional Team..., Strategic Planning, Analysis, Program Management, Strategic Financial...
Education
Eastern Connecticut State University 1979 — 1982
BS, Business Administration (Accounting)
Aetna May 1991 - Present
The University of Connecticut Foundation, Inc. May 1997 - July 1998
KPMG Peat Marwick August 1986 - May 1991
Skills
Insurance, Financial Modeling, Financial Planning, Strategic Financial..., Financial Analysis, Health Insurance, Finance, Employee Benefits, Financial Reporting, Risk Management, Underwriting, Accounting, Leadership, Management, Process Improvement, Strategic Planning
Education
Eastern Connecticut State University 1983 — 1986
B.S, Business Administration - Accounting
University of Connecticut 1977 — 1979
Aetna April 2009 - Present
MHNet January 2006 - April 2009
Skills
Insurance, Health Insurance, Account Management, Direct Sales, Sales, Managed Care, Medicare, Customer Service, Employee Benefits
Education
Eastern Illinois University 1992 — 1994
Bachelor of Arts (B.A.)
Aetna 1999 - Present
Cigna June 1989 - January 1992
Skills
CISSP, Information Security, Information Security..., Network Security, PCI DSS, Vendor Management, Security Architecture..., Firewalls, IT Management, IIS, Solution Architecture, CISM, Infrastructure, Enterprise Architecture, Vulnerability Management, Disaster Recovery, Risk Management, Computer Security, HIPAA, Governance, Intrusion Detection, Integration, SDLC, Enterprise Software, IT Audit, Security, Process Improvement
Education
Eastern Connecticut State University 1985 — 1989
Bachelor of Science (BS), Accounting & Finance
USI Southwest May 2000 - Present
Marsh & McLennan Companies, Inc. 1998 - 2000
Aetna 1994 - 1998
Skills
Employee Benefits, ERISA, Workers Compensation, Insurance, 401k, Leadership, Health Insurance, Benefits Administration, Underwriting, Brokers, COBRA, Disability Insurance, Health Savings Accounts, Life Insurance, Risk Management
Education
Eastern Connecticut State University 1991 — 1995
BS, business
Independent 2012 - Present
CIGNA February 2006 - April 2010
Aetna 1995 - 1999
Skills
HIPAA, Risk Assessment, Security Audits, Information Security..., Application Security, Data Security, Vendor Management, Cloud Computing, Identity Management, Enterprise Risk..., Enterprise Architecture, CISSP, Computer Security, Information Security, Security, CISM, Integration, Information Technology, IT Strategy
Education
Eastern Connecticut State University 1976 — 1980
B.A., Economics
Aetna January 2005 - Present
Council of Governments of the Central Naugatuck Valley 2003 - 2005
Skills
Underwriting, Health Insurance, Reinsurance, Insurance, Claim, Commercial Insurance, General Insurance, Term Life Insurance
Education
Trinity College-Hartford 2003 — 2006
Master's degree, Economics
Eastern Connecticut State University 1999 — 2002
Bachelor's degree, Economics
Aetna April 2014 - Present
Kennebunk Savings Bank August 2008 - April 2014
Fiserv 2006 - 2008
TD Bank May 1999 - June 2006
Boston Financial Data Services 1986 - 1990
Education
Eastern Nazarene College 1985 — 1988
Aetna August 2014 - Present
Aetna Life & Casualty November 2006 - Present
Aetna 2006 - Present
UnitedHealth Group May 2005 - October 2006
Skills
Health Insurance, Insurance, Employee Benefits, Health Savings Accounts, Underwriting, Process Improvement, Managed Care, Leadership, Brokers, Medicare, Claim, HMO, Medicare Part D, Life Insurance, Healthcare, Term Life Insurance, Strategic Planning
Education
Eastern Connecticut State University 1985 — 1989
BS, Business
Aetna August 2003 - Present
Education
Eastern Illinois University 1989 — 1992
Bachelor of Arts (B.A.), Economics
Purdue University Calumet 1998 — 2002
Master of Business Administration (MBA), Business Administration and Management, General
Aetna January 2014 - Present
Coventry Health Care January 2009 - Present
Willard, Ahrendt Rehabilitation, Inc February 2002 - May 2008
Skills
Case Management, Healthcare, Health Insurance, Managed Care, Management, Medicare, Utilization Review, Certified Case Manager, Disease Management, Nursing, Utilization Management
Education
Eastern Michigan University 1988 — 1993
BSN, Nursing
The Hartford September 2014 - Present
The Hartford July 2012 - September 2014
The Hartford January 2010 - June 2012
The Hartford October 2002 - December 2009
Aetna 1995 - 2002
APMC 1995 - 1997
Skills
Management, Strategy, PMP, Project Management, Program Management, Project Portfolio..., Telecommunications, Contract Negotiation, Enterprise Software, Cross-functional Team..., Software Documentation, Leadership, Vendor Management, Business Analysis, Business Process..., Process Improvement
Education
Eastern Connecticut State University 1982 — 1985
BS, Business
East Catholic High School
HealthSpring 2010 - Present
Health Help 2010 - 2011
Aetna 1994 - 1996
Skills
Medicaid, Home Care, Utilization Review, Disease Management, Hospitals, HIPAA, Medicare, Patient Safety, Medicaid Managed Care, Long-term Care, HMO, Patient Advocacy, Medical/Surgical, Provider Relations, Quality Improvement, NCQA, Wellness, Alzheimer's disease, Case Management, JCAHO, Long Term Care, Sales Insurance Long..., health edu, Insurance Auditing, Teaching, Writing, Public Speaking
Education
Liberty University 2015 — 2017
Master's Degree, Chaplain/Divinity
Eastern Michigan University 1977 — 1980
B.S., Marketing/Political Science
Hanover School of Nursing 1993 — 1994
LPN, Nursing
Southwestern University 1975 — 1976
Theater
Hartford Surgical Center March 2010 - Present
Macy's East April 2009 - April 2010
Branford Hall Career Institute April 2009 - March 2010
Aetna 1993 - 2009
Aetna 1987 - 1992
Education
Branford Hall Career Institute 2009 — 2010
Diploma, Health Claims
Eastern Connecticut State University
BS, Education
Saint Joseph College
Pastoral Counseling
Shaw's Supermarkets February 2014 - Present
NAI - Shaw's Supermarkets Inc February 2013 - February 2014
Supervalu Inc February 2010 - February 2013
Supervalu Inc. January 2008 - 2010
Shaw's Supermarkets 2002 - 2008
Shaw's Supermarkets 1995 - 2002
Shaw's Supermarkets 1991 - 1995
Aetna 1987 - 1991
Skills
Risk Assessment, Risk Management, Property & Casualty..., Safety Management..., Staff Development, Construction Safety, Team-oriented, Loss Adjusting, Risk Financing, Environmental Compliance, Regulatory Analysis, Business Intelligence..., Litigation Management, Property Claims, Automobile Liability, Loss Prevention
Education
Eastern Nazarene College
BS in Business Administration
Reliance Standard Life Insurance Company October 2011 - Present
Aetna May 2007 - May 2010
Aetna May 2007 - May 2010
M-CARE 2005 - 2007
CIGNA 2002 - 2005
Unicare 1997 - 2001
John Hancock Mutual Life Insurance Company 1978 - 2001
Skills
Health Insurance, Insurance, Managed Care, Employee Benefits, HIPAA, Healthcare, Claim, Customer Service, Leadership, Management, Healthcare Information..., Account Management, Sales, Medicare, Disability Insurance, Strategic Planning, Customer Retention, Team Building, Process Improvement, Medicaid, Life Insurance, Vendor Management
Education
Eastern Michigan University 1973 — 1977
BBA, Business
Edsel Ford
Aetna June 1998 - Present
Aetna October 1979 - June 1998
Skills
Mainframe, Top Secret, IBM Mainframe, IBM z/OS operating..., Business Analysis, Customer Service, Integration, Requirements Analysis, Software Development, Strategic Planning, Team Building
Education
Keene State College 1975 — 1977
BS in ED, Special Education
Eastern Connecticut State University 1973 — 1975
education
Conard High School 1970 — 1973
HS
Aetna March 1997 - Present
Aetna March 1997 - May 2011
Skills
HIPAA, Process Improvement, Team Leadership, Business Analysis, Business Requirements, Insurance, Project Portfolio..., Health Insurance, Business Process..., SDLC, Performance Management, Requirements Gathering, Vendor Management, Program Management, Visio, Requirements Analysis, Project Management, PMP, PMO, Resource Management
Education
Eastern Florida State College 2004 — 2009
Legal Studies
Jenny's Love September 1988 - September 1998
Computer Plans 1986 - 1988
Kaiser Permanente 1984 - 1986
Willie Carrols Enterprises December 1981 - 1984
Aetna February 1981 - December 1981
US Navy 1978 - 1980
Skills
Nursing, Business Planning, Family Caregiving, Inpatient Care, Outpatient Care, Organization, Ownership, Entrepreneurship
Education
Eastern Michigan University 1976 — 1978
Registered Nursing/Registered Nurse
Program Builders September 2015 - Present
Program Builders June 2012 - September 2015
LEARN March 2004 - June 2012
East Hampton Board of Education June 1998 - June 2004
Aetna January 1980 - January 1995
Skills
Creative, Organized, Dependable, Applied Behavior..., Special Education, Editing, Curriculum Design, Discrete Trial Teaching..., Classroom, Training, Behavior Modification, Autism Spectrum..., Behavior Management, Lesson Planning, Developmental..., Interventions
Education
Eastern Connecticut State University 1975 — 1979
BA/BS, Economics and Business Administration
University of Hartford 1982 — 1987
Organizational Behavior
Fitchburg State College 2007 — 2008
Behavior Analysis
Wilton High School 1971 — 1975
Diploma, Academic
US Health Advisors April 2015 - Present
MAXIMUS October 2014 - November 2014
MAXIMUS March 2014 - September 2014
MAXIMUS July 2013 - March 2014
MAXIMUS June 2006 - July 2013
Cox Communications August 2005 - June 2006
Tuality Healthcare 2002 - 2004
Aetna January 1989 - September 1999
Skills
Call Centers, Policy, Process Improvement, Software Documentation, Data Analysis, Project Management, Team Leadership, Leadership, Management, Change Management, Business Analysis, Lotus Notes, PowerPoint, Visio, Workforce Management, Outlook, Microsoft Excel, Access, Microsoft Office, Business Process..., Supervisory Skills, Time Management, Recruiting, Analysis, Performance Management, Coaching, Operations Management, Insurance, CRM, Staff Development, Employee Benefits, Customer Satisfaction, Medicaid, Performance Metrics, Customer Service..., Team Management, Call Center Development, Interviews, Business Process, Human Resources, Government, Employee Relations, Quality Assurance
Education
Eastern Oregon University 2004 — 2006
B.S.B.A, Leadership, Organization, and Management
Aetna February 2007 - Present
ABCOMM, Inc. 2003 - 2007
Vesuvius 2001 - 2003
PIC, USA 1994 - 1998
Skills
Human Resources, Recruiting, Personnel Management, Employee Benefits, Management, Sales, Performance Management, Coaching, Training, Employee Relations, Leadership Development, Vendor Management, Insurance, Onboarding, Customer Service
Education
Eastern Illinois University 1999 — 2002
BA, Education/Psychology
Rushford April 2014 - Present
Catholic Charities February 2004 - 2014
Aetna October 2000 - November 2011
American Red Cross June 1983 - September 1992
Skills
Motivational..., Behavioral Health, Mental Health, Psychotherapy, Life Transitions, Mindfulness, Crisis Intervention, Stress Management, Treatment, Stress, Crisis, Therapists, Grief Counseling, Anger Management, Interventions
Education
St. Joseph College (CT) 1997 — 2001
Master's degree, Counseling
Eastern Connecticut State University 1976 — 1978
Bachelor of Arts (B.A.), English
Aetna August 2011 - Present
Travelers March 2000 - August 2011
Education
Eastern Connecticut State University
Bachelor's Degree, Computer Science
Indian High School Dubai
LAZ Parking December 2014 - Present
Staffing Now October 2014 - November 2014
OfficeTeam May 2014 - September 2014
Butler America June 2013 - November 2013
Cintas January 2013 - May 2013
Kelly Services December 2012 - December 2012
OfficeTeam October 2012 - November 2012
Aetna August 1986 - February 2011
Aetna/ING August 1998 - December 2002
Aetna May 1996 - August 1998
Skills
Time Management, Administrative..., Management, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Customer Service, Typing, Windows, Administrative..., Budgets, Employee Relations
Education
Eastern Connecticut State University 1978 — 1982
B.A., English
Bristol Eastern High School
Tzone Skincare May 2014 - Present
Aetna May 1998 - October 2011
Skills
Microsoft Word, Microsoft Excel, PowerPoint, Microsoft Office, Outlook, English, Customer Service, Windows, Research, Photoshop, Public Speaking, Teaching, HTML, Budgets
Education
Eastern Kentucky University
Associate of Arts (AA), Business Administration and Management, General
Aetna December 2007 - Present
Aetna May 2005 - December 2007
Aetna January 2003 - April 2005
Aetna October 1997 - December 2002
Skills
Health Insurance, Network Development, Contractor Management, Contract Negotiation, Business Strategy, Insurance, HIPAA, Managed Care, Medicaid Managed Care, Vendor Management, Medicare Advantage, Healthcare Management, claim, Medicare, Provider Relations
Education
University of Phoenix
Master of Business Administration (MBA), MBA w/ concentration in Healthcare Manangement
Eastern Michigan University
Bachelor of Science (B.S.), Health/Health Care Administration/Management
Luke M Powers Catholic High School
Green Mountain College September 2010 - Present
Green Mountain College September 2010 - Present
John Loffredo September 2010 - Present
Aetna May 2007 - January 2012
Green Mountain College September 2011 - December 2011
Kilpatrick Family Farm August 2011 - December 2011
Vermont Institute of Natural Science May 2011 - August 2011
Aetna May 2007 - January 2011
Skills
Biology Field Research, Independent Research, Microsoft Office, Research, PowerPoint, Excel, Word, Public Speaking
Education
Green Mountain College 2010 — 2012
Natural Resources Management, Biology
Eastern Connecticut State University 2006 — 2007
Green Mountain College
B.S; B.A, Natural Resource Management; Biology
Premier environmental liberal arts college
Aetna May 2012 - Present
David W. French, M.D., PSC May 2011 - May 2012
Medical Accounts Receivable Systems February 2009 - May 2011
Medical Accounts Receivable Systems February 2008 - February 2009
Harrison & Goin Law Firm June 2000 - February 2008
Consolidated Health Enterprises January 1995 - January 1998
Skills
Customer Service, Time Management, Medicaid, Clerical Skills, Public Speaking, Credentialing, Medicaid Managed Care, Data Entry, Process Scheduler, Organizing, Problem Solving, Writing, Attention To Detail, Keyboarding, Scheduling, Internet, Multitasker, Punctual, Interviewing, English grammar, Fast Learner, Editing, Budget Management, Accounts Payable, Records Management, Salesforce.com, ZirMed, Practice Express, CAQH, NPPES, PECOS, Allscripts, Microsoft Office 2010, Interviews
Education
Eastern Kentucky University 1992 — 1993
M.A., Education, 3.8
Western Kentucky University 1988 — 1992
B.S., Physical Education/Fitness Management - Business Administration Minor, 3.6
American Red Cross, Connecticut Chapter November 2001 - March 2012
The Chronicle February 2005 - July 2011
Aetna 2001 - 2001
Aetna 1994 - 1997
Aetna 1991 - 1994
Skills
Freelance Writing, Feature Articles, Newspapers, Non-fiction, Proofreading, Content Development, News Writing, Storytelling, Published Author, Copy Editing
Education
Eastern Connecticut State University
Bachelor of Arts (BA), English Language and Literature, General
University of New Haven
Business Administration and Management, General
University of Connecticut Health Center February 2013 - Present
Aetna August 2004 - December 2012
Aetna January 2003 - August 2004
Aetna February 2001 - January 2003
Skills
CISSP, Cross Functional Team..., Project Management, HIPAA, SOX Compliancy, Business Continuity, Problem Solving, Vulnerability Scanning, Risk Assessment, Security Management, Software Documentation, Identity Management, Penetration Testing, IT Management, Security, Network Security, Security Awareness, PCI DSS, Computer Forensics, Information Technology, Information Security, Active Directory, CISM, IT Strategy, SAS70, Information Security..., Enterprise Risk..., Governance, Program Management, SharePoint, Visio, Data Privacy, Vendor Management, Business Continuity..., CISA, Security Audits, Vulnerability Assessment, Solution Architecture, Business Analysis, Leadership, Sarbanes-Oxley Act, Financial Risk, Disaster Recovery, Integration, Risk Management, Project Portfolio..., Process Improvement, SDLC, Computer Security, Enterprise Architecture
Education
Eastern Connecticut State University 1984 — 1988
Bachelor's degree, Finance
Aetna 1988 - 2013
Skills
Management, Staffing Development, Health Insurance, Project Management, Complex Problem Solving, Team Dynamic, Change Management, Claim, Risk Management, Customer Satisfaction, Insurance, Product Development, Policy, Training, Brokers, Employee Relations
Education
Eastern Connecticut State University 1977 — 1981
Bachelor of Arts (B.A.), English/with Secondary Education
Aetna February 2004 - Present
Aetna February 2004 - Present
Skills
Visio, SharePoint, Active Directory, Software Documentation, XP, Windows 7, SDLC, Disaster Recovery, Vendor Management, Windows Server, Access, Troubleshooting, VMware, Process Improvement, Citrix
Education
New Horizon Computer Learning center 2003 — 2004
Eastern Connecticut State University 1995 — 2000
Bachelor of Business Administration (B.B.A.)
Sun Life Financial February 2007 - Present
Sun Life Financial February 2007 - Present
Unum 2002 - 2008
Aetna 2002 - 2006
Skills
Employee Benefits, Benefits Administration, HRIS, Disability Insurance, Onboarding, Deferred Compensation, Insurance, Pensions, Human Resources, Performance Management, Employee Relations, Retirement, Health Insurance, Employee Engagement, 401k, PeopleSoft, Succession Planning, Talent Management, Recruiting, Life Insurance, Policy
Education
Eastern Connecticut State University 1983 — 1987
Bachelor of Science (B.S.)
Aetna Life Insurance Company October 2010 - Present
Aetna June 2008 - Present
Skills
Insurance, Employee Benefits, Underwriting, Managed Care, Health Savings Accounts
Education
Trinity College-Hartford 1990 — 1993
Master of Arts (MA), Business/Managerial Economics
Eastern Connecticut State University 1982 — 1986
Bachelor of Arts (BA), Economics
Autovin 2010 - Present
Pilgrim Insurance February 2000 - July 2008
Aetna September 1987 - September 1991
Education
Eastern Connecticut State University
Vale National
Aetna March 2015 - Present
Aerotek / AIX Group January 2014 - March 2015
The Hartford June 2008 - December 2013
The Hartford September 2001 - 2008
The Hartford September 1991 - June 2001
Army National Guard July 1988 - August 1994
Skills
Insurance, Underwriting, Property & Casualty..., Sales, Commercial Insurance, General Insurance, Liability, Casualty, Commercial Lines, Workers Compensation, Compliance
Education
Eastern Connecticut State University
Bachelor of Science (BS), Business Administration and Management, General
Manchester Community College
Associate's degree, Accounting/Business Management
Wildlife Control Supplies March 2013 - Present
Aetna September 2012 - March 2013
Precision Camera August 2006 - March 2012
Skills
Inventory Control, Inventory Management, Warehouse Management, Supply Chain Management, Supply Chain, Warehousing, Logistics, Operations Management, Customer Service
Education
Eastern Connecticut State University 2002 — 2006
Bachelor of Arts (B.A.), English Language and Literature/Letters
Cofinity April 2010 - Present
Aetna 2010 - Present
Skills
Healthcare, HIPAA, Managed Care, Process Improvement, Health Insurance, Hospitals, Customer Service, Healthcare Management, Business Analysis, Strategic Planning, Software Documentation, Healthcare Industry, Team Building, Vendor Management, Training
Education
Eastern Michigan University
Cigna August 2015 - Present
Aetna January 2014 - July 2015
Aetna February 2011 - January 2014
Aetna April 2005 - February 2011
Skills
Underwriting, Talent Developer, Risk Assessment, Sales, Negotiation, Brokers, Claim, Health Insurance, Insurance, Project Management, Employee Benefits, Healthcare
Education
Eastern Connecticut State University 1992 — 1996
Bachelor of Science (BS), Business Administration and Management, General