Aetna Company
Industry: Managed care company
DescriptionAetna Inc. is an American managed health care company that sells traditional and consumer directed health care insurance plans and related services, such as medical, pharmaceutical, dental, behavioral ... Headquarters: Hartford, Connecticut, United States CEO: Mark Bertolini (Nov 29, 2010–) Parent organization: CVS Health Revenue: 60.54 billion USD (2017) Number of employees: 49,828 (2017) Subsidiaries: Coventry Health Care, Aetna International Inc.,
Aetna List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Aetna. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Aetna Salaries. You can even request information on how much does Aetna pay if you want to. Learn about salaries, pros and cons of working for Aetna directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
16,414 Aetna employees in database. Find out everything there's to know about Aetna employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Aetna Employees
Health Designs May 2015 - Present
Aetna July 2013 - Present
Aetna September 2007 - July 2013
Aetna March 2006 - September 2007
Aetna November 2004 - March 2006
Bath & Body Works September 2001 - November 2004
Skills
Customer Service, Strategic Planning, Leadership, Team Motivation, Insurance, Management, Strategic Communications, Project Management, Process Improvement, Team Building, Training, Corporate Communications, Data Analytics, Project Implementation, Program Implementation, Event Planning, Microsoft Office, Creative Writing, Creative Solutions, Proactive Monitoring, Consumer Marketing, Corporate Wellness, Health & Wellness, Women's Health, Organization Skills, Reliability, Passionate about work, Customer Loyalty, Analysis, Sales Operations, Human Resources, CRM, Health Insurance
Education
Florida State College at Jacksonville
Weber State University
Allianz Global Corporate & Specialty (AGCS) April 2015 - Present
Fireman's Fund Insurance Company April 2014 - April 2015
Berkley Southeast Insurance Group - WR Berkley Company 2013 - 2014
Zurich North America 2012 - 2013
Farmers Insurance May 2010 - November 2012
Fireman's Fund Insurance Company 1994 - 2010
Aetna June 1987 - May 1994
Skills
Insurance, Underwriting, Management, Leadership, Risk Management, Workers Compensation, Property & Casualty..., Casualty, Commercial Insurance, Claim, Brokers, Reinsurance, Risk Assessment, Legal Liability, Financial Risk, Training, General Insurance, Liability, Commercial Lines, Claims Management, Excess, Subrogation, Casualty Insurance, Professional Liability, Claim Investigation, Strategic Planning, Umbrella Insurance, Employment Practices..., D&O, Liability Analysis, Claims Resolution, Property Damage, Inland Marine
Education
Florida State University - College of Business 1984 — 1986
BS, Risk Management/Insurance
Aetna February 1998 - October 2008
The Pantry, Inc. - Lil Champs Corp July 1997 - February 1998
Skills
Claims Resolution, Claims Handling, Data Entry, Customer Service, Payroll, Microsoft Office, 10 Key, Multi Tasking, Interpersonal..., Accurate Data Entry, Medical Terminology, Medical Billing, Medical Coding, HCPCS, HIPAA, DRG, ICD-9-CM, ICD-10, Problem Solving, Analysis, Analytical Skills, Wage & Hour, Clerical Skills, Filing, Written & Verbal..., Call Centers, Microfilm, Cashiering, Log Shipping, RF Scanners
Education
Florida Community College at Jacksonville 1993 — 1995
General Studies
Florida Community College at Jacksonville 1991 — 1992
HIgh School Diploma
Fanatics, Inc. July 2015 - Present
M Hospitality November 2014 - July 2015
Greencore USA, formerly H.C. Schau & Son August 2009 - June 2014
Black Dog Ventures January 2008 - August 2009
Steak and Ale Restaurant November 2006 - January 2008
The Mudville Grille May 2004 - November 2006
Aetna August 1997 - May 2004
Publix Supermarkets, Inc January 1990 - March 1997
Skills
Product Development, Food, Food Safety, Food Industry, HACCP, Restaurants, Menu Development, Operations Management, Management, Customer Satisfaction, Customer Service, Forecasting, Budgets, Sales, Purchasing, Team Building, Strategic Planning, Training
Education
Florida State College at Jacksonville
Associate in Arts
Bishop Kenny High School
Aetna October 2014 - Present
Humana Inc. November 2011 - October 2014
Humana Inc. June 1999 - October 2011
Florida Association of Health Plans (formerly FL Assoc of HMOs) 1997 - 1999
Florida Agency for Health Care Administration 1994 - 1997
Skills
Extensive knowledge of..., Health Care Law, Team Leadership, Health Insurance, Insurance, Healthcare, Claim, HIPAA, Health Policy, Employee Benefits, Healthcare Industry, Provider Relations, Medicaid Managed Care, Medicaid, Medicare, Fraud, Health Law, Network Development, Privacy Law, Medicare Part D, Physicians, Litigation Management, Medical Compliance, Long-term Care, Disability Insurance, Policy, Claims Management, Process Improvement, Health Care Reform
Education
Florida State University College of Law 1988 — 1991
Law
Tulane University 1982 — 1986
BA, English
Aetna November 2012 - Present
Education
Point Park University 2010 — 2012
Bachelor's degree, Business
Florida Community College at Jacksonville 2008 — 2010
Associate's degree, Elementary Education and Teaching
Aetna March 2014 - Present
Bonfire June 2013 - January 2014
PATLive Inc January 2012 - May 2012
Skills
Objective-C, Swift, iOS Development, User Experience, User Interface, iOS, MySQL, Android, Xcode, Ruby, Cucumber, Accessibility, Community Service, iPhone Application..., App Store
Education
Florida State University 2008 — 2012
Bachelor of Science (B.S.), Computer Science - Computer Criminology
Villanova University School of Law Federal Tax Clinic January 2015 - Present
Prickett, Jones & Elliott, P.A. August 2014 - December 2014
Brandywine Realty Trust August 2014 - December 2014
IRS - Office of Chief Counsel June 2014 - August 2014
Aetna May 2013 - August 2013
Elliott Greenleaf & Siedzikowski, P.C. May 2013 - August 2013
Boyd Richards Parker & Colonnelli, PL June 2012 - August 2012
Charles River Associates August 2011 - April 2012
MRL Events February 2011 - April 2012
Streetside Entertainment / Floyds Music Store August 2010 - December 2010
Education
Villanova University School of Law 2012 — 2015
Doctor of Law (J.D.), Law
Florida State University 2008 — 2012
Bachelor of Science (B.S.), Risk Management and Insurance
Aetna November 2006 - Present
Aetna February 2004 - November 2006
Aetna February 1998 - February 2004
Skills
Training, Health Insurance, Coaching, Team Building, Process Improvement, Management, Insurance, Healthcare, Outlook, Strategic Planning, Analysis, Microsoft Word, HIPAA, Leadership Development, Time Management, Team Leadership, Data Entry, Performance Management, Access, Call Centers, Customer Satisfaction, Customer Service, Employee Benefits, Leadership, Medicare, Microsoft Office, Nonprofits, Recruiting, Public Speaking
Education
Florida State College at Jacksonville
Valley Medical Oncology Consultants April 2015 - Present
Aetna September 2011 - April 2014
ARC Associates September 2008 - April 2010
RedFish Wholesale Supply 2007 - 2008
American Chiropractic Clinic April 2004 - May 2006
The Special Occasion January 2002 - February 2004
Aflac January 2000 - January 2002
BellSouth Telecommunications March 1998 - October 2000
Skills
Accomplished and..., Training, Human Resources, Recruiting, Leadership, Employee Benefits, Process Improvement, CRM, Leadership Development, Interviews, Personnel Management, Payroll, Coaching, Call Centers, Policy, HR Policies, Insurance, Sales, Customer Service, Start-ups, New Hire Orientations
Education
Walden University 2012 — 2015
Doctor of Philosophy (PhD), Business Administration and Management, General
Webster University 2009 — 2012
Master of Arts (M.A.), Human Resources Management/Personnel Administration, General
Webster University 2009 — 2012
Master of Arts (M.A.), Management & Leadership
Webster University 2009 — 2012
Master of Business Administration (MBA), Business Administration and Management, General
Florida State University 2006 — 2007
Bachelors of Science, Social Sciences
Gulf Coast Community College 2004 — 2006
Associate of Arts (A.A.), Business Administration and Management, General
Aetna July 2014 - Present
Centers for Medicare & Medicaid Services May 2008 - June 2014
UnitedHealth Group January 2007 - May 2008
Centers for Medicare & Medicaid Services March 2005 - January 2007
US Department of Health and Human Services, Office of Inspector General September 2000 - March 2005
US Department of Health and Human Services, Office of Inspector General September 1997 - September 2000
Skills
Policy Analysis, Health Care Fraud, Health Policy, Operations Management, Legislative Affairs, Strategic Partnerships, Technical Writing, Healthcare Consulting, Healthcare Reimbursement, Business Development, Healthcare improvement, Congressional Affairs, Medical Cost Containment, Quality Improvement
Education
Florida State University 1995 — 1997
Master of Science (MS), Urban and Regional Planning, Specialization in Health Systems Planning and Policy
Florida State University
Bachelor of Science (B.S.), Political Science and English Literature
Law Office of Joseph E. Brooks, PLLC August 2012 - January 2014
Eubanks, Barrett, Fasig & Brooks July 2011 - May 2012
Aetna August 2007 - August 2009
Skills
Civil Litigation, Depositions, Medical Malpractice, Legal Malpractice, Litigation, Motions, Claim, Legal Research, Hearings, Legal Writing, Insurance, Insurance Law, Professional Liability
Education
Florida State University College of Law 2009 — 2012
Juris Doctor, Law
University of North Florida 2004 — 2008
Bachelor's Degree, Economics
Aetna June 2014 - Present
Alliance & Associates Insurance January 2015 - April 2015
Florida Blue March 2011 - March 2014
Florida Blue October 2008 - January 2011
Skills
Healthcare, Health Insurance, Medicare, HIPAA, Insurance, Process Improvement, Business Analysis, Healthcare Information..., Strategic Planning, Data Analysis, Access, Customer Satisfaction, Customer Service, Employee Benefits, Public Speaking, Sales
Education
Florida State College at Jacksonville 2007 — 2009
Associate of Arts (A.A.), Business Administration and Management, General, 3.7
Florida State University 2003 — 2005
Business Administration and Management, General
Novitas-Solutions December 2014 - Present
Aetna August 2007 - February 2012
Skills
Health Insurance, Call Centers, Outlook, HIPAA, Property & Casualty..., Employee Benefits, Customer Satisfaction, Dental Claims Examiner, Data Entry, Medicare Claim Processor
Education
Jean Ribault Senior High School 1980 — 1983
General Studies
Florida Community College at Jacksonville
Computer Programming and Analysis
Aetna February 2013 - Present
Nevada HAND December 2001 - August 2012
Previous Positions December 1984 - December 2001
Skills
Strategic Human..., Talent Management, Total Rewards Strategies, IT Recruitment, Healthcare Industry, Property Management, Human Resources, Employee Relations, Employee Benefits, Team Building, Outlook, Healthcare, Management, Customer Service, Technical Recruiting, Managed Care, Temporary Placement, Leadership Development, Leadership, Organizational..., Onboarding, Performance Management, Recruiting, Coaching, Internet Recruiting, Benefits Administration, Temporary Staffing, Training, Strategic Planning, Resume Writing, Employee Engagement, Applicant Tracking..., Benefits Negotiation, Compensation & Benefit, Payroll, Budgets, Staffing Services, HRIS, Interviews, Talent Acquisition, Deferred Compensation, FMLA, Account Management, Policy, Career Counseling
Education
Florida State University
Bachelor of Science
Academy of the Holy Names, Tampa, FL
Mount Sinai Health System July 2014 - Present
Florida State University August 2012 - May 2014
Teachers College, Columbia University June 2013 - September 2013
Aetna May 2011 - August 2012
Perk On Main February 2007 - August 2012
Yale University School of Medicine June 2007 - August 2007
Skills
Fundraising, Event Planning, Public Speaking, Higher Education, Social Media, Nonprofits, Student Affairs, Leadership, Research, Non-profits, Student Engagement, PowerPoint, Non-profit Leadership, Operating Budgets, Grassroots Fundraising, Non-profit Volunteer, Blogging, Student Development, Online Fundraising, Residence Life, System Administration, Administration, Facebook, Web Design
Education
Florida State University 2012 — 2014
Master of Science (M.S.), Higher Education/Higher Education Administration
The University of Connecticut 2008 — 2012
Bachelor's degree, Health Care Management; Psychology minor
Coginchaug Regional High School 2004 — 2008
Diploma
Humana April 2014 - Present
Humana May 2012 - April 2014
Humana June 2002 - May 2012
Aetna July 1997 - June 2002
Skills
Management, Business Strategy, Leadership, Employee Benefits, Insurance, Health Insurance, Benefits Administration, Account Management, Long-term Care, Workers Compensation, Strategic Planning, Process Improvement, Sales, New Business Development, Healthcare, Sales Management, Life Insurance, Leadership Development, Team Building, Fixed Annuities, Health Savings Accounts, Disability Insurance, Selling, Business Development, Medicare, Recruiting, Marketing Strategy, Brokers, Managed Care, Underwriting, Term Life Insurance, Cold Calling, Claim, Customer Retention, Small Business, Executive Management, Accident, Commercial Insurance, Solution Selling
Education
Florida State University 1994 — 1997
BA, Business Communications
Univerisity of Phoenix 2002 — 2004
MBA, Masters of Business with focus on Heathcare Administration
Aetna February 2008 - December 2013
Kerzner International December 2005 - September 2007
CIGNA Dental April 1997 - August 2005
Alamo Rent A Car April 1985 - November 1996
Skills
Talent Management, Talent Acquisition, Talent Scouting, Talent Booking, Talent Developer, Talent Mining, Directing Talent, Organizational..., Organizational..., Organizational Design, Organizational..., Organizational Structure, Organizational Behavior, Strategic Planning, Employee Relations, Employee Engagement, Contingent Workforce, Workforce Planning, Workforce Development, Workforce Communications, Workforce Performance, Executive Coaching, Corporate Training, Executive Search, Healthcare Industry, Leisure Industry, Strategic Partnerships, Building Business..., Strategic HR, Performance Improvement, Key Performance...
Education
Florida State University 1979 — 1981
Psy, Minor in Business
Vacation Rental Pros February 2013 - Present
Aetna 1996 - 2012
North Florida Hockey Association August 2003 - August 2005
North Florida Hockey Association August 2003 - August 2005
NGS American, Inc. January 1994 - June 1995
Detroit Edison January 1994 - June 1995
AIG Life January 1991 - January 1993
Combat Medic - US Army October 1983 - October 1989
Skills
Project Management, Root Cause Analysis, Web Design, Web Development, Web Project Management, Corporate Communications, Instructor-led Training, Curriculum Design, Curriculum Development, Company Presentations, Presentation Development, Technical Presentations, Software Project..., Enterprise Content..., Training Delivery, Staff Development, Process Consulting, Computer Proficiency, Microsoft Office, Design logos, Executive Reporting, Statistical Reporting, HTML, Business Process..., Strategic Web Planning..., Mentoring Of Staff, Technical Leadership, Analytical Skills, Process Analytical..., Rapid Prototyping, Operational Efficiency, Process Efficiency, Multi Tasking, Task-oriented, Successful track record, Fast Learner, Work in A Fast Paced..., Team-oriented, Eager to learn new..., Information Technology, Increase Productivity, Operations Management, FrontPage, Website Development, Project Coordination
Education
US Army Medical School 1983 — 1984
Emergency Medical Response, Medical Rescue
Florida State College at Jacksonville
In Progress, Information Technology Project Management
US Army Medical School
Aetna November 2014 - Present
TD Management December 2010 - Present
Aetna December 1995 - November 2014
Skills
Underwriting, Health Insurance, Insurance, Leadership, Life Insurance, Term Life Insurance, Employee Benefits
Education
Florida Metropolitan University
The University of Texas at Arlington
In the Current® January 2002 - Present
Skyline Group International October 2014 - Present
NextJob March 2013 - December 2014
Aetna October 1997 - January 2002
Aetna November 1995 - October 1997
Aetna January 1987 - November 1995
Skills
Executive Coaching, Public Speaking, Coaching, Leadership, Personal Development, Management, Leadership Development, Program Management, Business Development, Small Business, Entrepreneurship, Organizational..., Strategy, Business Coaching, Emotional Intelligence, Motivational Speaking, Workshop Facilitation, Account Management, Training, Project Management, Life Coaching, Time Management, Team Building, Sales, Negotiation, Sales Operations, Budgets, Career Counseling, Employee Training, Staff Development, Presentation Coaching, Career Development, Organizational..., Conflict Resolution, Lifestyle Coaching, Career Management, Resume Writing, Executive Development, Management Development, Strategic Planning, Mentoring
Education
Coach U 2001 — 2003
Accredited Coach Training Program
Fordham University 1982 — 1986
BA, Communications
Aetna March 2015 - Present
JPMorgan Chase & Co. April 2014 - February 2015
Hamilton Consulting May 2013 - February 2015
Gibraltar Private Bank & Trust July 2011 - October 2012
JPMorgan Chase & Co. September 2007 - June 2011
ParVol, Inc August 2002 - August 2006
Anatomy Media 2003 - 2003
University of Michigan May 2000 - July 2000
Skills
Management, Finance, Analysis, Strategy, Microsoft Excel, Microsoft Office, Business Analysis, Asset Management, Commercial Banking, Financial Analysis, Banking, Financial Modeling, Credit, Relationship Management, Investments
Education
Fordham University - Graduate School of Business Administration 2011 — 2013
Master of Business Administration (MBA), Finance
University of Michigan 1997 — 2001
BA, African & African-American Studies
Aetna November 2014 - Present
JSA Healthcare December 2012 - November 2014
Best Group IPA, Inc. February 2007 - November 2012
Skills
Managed Care, Medicare, Healthcare Management, Healthcare, Medicaid, Provider Relations, Network Development, Hospitals, Strategic Planning, Revenue Cycle, HIPAA, Healthcare Information..., Clinical Research, Credentialing, Disease Management, EHR, Health Policy, Healthcare Industry, Home Care, Practice Management, Physician Relations, Utilization Management, Physicians, Quality Improvement, Medicare Part D, Health Insurance, HMO, Performance Improvement, Process Improvement, Revenue Cycle Management
Education
Florida State University 2002 — 2006
Blue Cross Blue Shield of Florida July 2010 - Present
Florida Blue December 2007 - February 2009
Florida Blue January 1998 - December 2007
Aetna February 1991 - September 1996
Skills
Sales, Customer Service, Health Insurance, Account Management, Managed Care, Salesforce.com, Marketing, Outlook, Event Planning, Healthcare, Medicare, Microsoft Excel, Recruiting, Leadership, Insurance, Team Building, Strategic Planning
Education
Florida State College of Jacksonville 2006 — 2015
Associate of Science (A.S.)
FLORIDA STATE COLLEGE OF JACKSONVILLE 2008 — 2012
Associate of Arts (A.A.), BUSINESS
Florida State College at Jacksonville
AS, Business Administration and Management, General
Aetna April 2015 - Present
Aetna September 2014 - Present
Aetna February 2005 - Present
Aetna December 2003 - April 2005
Aetna September 1999 - December 2003
Prudential Healthcare 1998 - 1999
Barnett Banks, Inc. 1993 - 1998
American Cancer Society 1991 - 1993
Barnett Banks, Inc. November 1989 - May 1991
Florida Institute of CPAs 1989 - 1989
Skills
Media Relations, Public Relations, Internal Communications, Executive Communications, Communications Strategy, Crisis Communications, Social Media, Communications Planning, Communication Training, Newsletters, Strategic Communications, Thought Leadership, Leadership, Event Management, Strategy, Employee Engagement, Press Releases, Corporate Communications, Message Development, Public Speaking
Education
Florida State University 1987 — 1989
Bachelor of Science, Communications
Florida Community College at Jacksonville 1985 — 1987
AA
Aetna December 2013 - Present
Coventry Health Care May 2013 - December 2013
Florida Department of Financial Services December 2011 - May 2013
Florida State University August 2008 - May 2010
Skills
Data Reporting, Microsoft Excel, Access, Data Analysis, Financial Modeling, Insurance, Data Management, Financial Analysis, Actuarial Science, Statistics, Microsoft Office, Teamwork, Microsoft Word, PowerPoint, Analysis, Risk Management, Economics, Visual Basic, Data Warehousing, Health Insurance..., VBA, Database Queries, Data Validation, Rate Validation, SAS Programming
Education
Florida State University 2007 — 2011
Bachelors of Science, Finance, Actuarial Science
Delone Catholic High School 2003 — 2007
High school diploma
Robinson & Cole LLP March 2011 - Present
Robinson & Cole LLP April 2010 - March 2011
Aetna September 2008 - May 2010
John Hancock Funds July 2007 - June 2008
John Hancock Funds September 2005 - July 2007
Skills
Marketing Communications, Event Planning, Public Relations, Marketing Strategy, Business Development, Social Media, Writing, Copy Editing, Work Process Improvement, Business Analysis, Analytical Approach, Search Engine..., Volunteer Leadership, Marketing, Newsletters, Media Relations, Event Management, Social Media Marketing, Blogging, Press Releases
Education
Florida State University 2001 — 2005
B.S.
Florida State College at Jacksonville August 2014 - Present
MSC Care Management 2010 - 2011
US Census Bureau April 2010 - June 2010
Aetna August 2006 - November 2009
Comcast Cable October 2005 - August 2006
CitiStreet May 2004 - April 2005
Washington Mutual January 2005 - March 2005
Blue Cross Blue Shield of Florida January 2004 - October 2004
First Coast Security Services, Inc. June 2000 - November 2003
Skills
Customer Service, Microsoft Office, Microsoft Word, Customer Retention, Telephone Skills, Insurance, Public Speaking, Inventory Management, Call Centers, Troubleshooting, Teamwork, Team Building, Data Entry, Training, Supervisory Skills, Coaching, Social Media
Education
Florida State College at Jacksonville 2014 — 2016
Information Technology, Freshman
Florida State College at Jacksonville 2014 — 2016
Associate of Science (A.S.), Information Technology
Englewood High School 1994 — 1999
High School Diploma, General Studies
Aetna 2007 - 2009
Fast Boys Wings May 2005 - October 2007
FSCJ Artist Series October 2006 - July 2007
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Medical Terminology, Health Insurance
Education
Florida State College at Jacksonville 2006 — 2007
Certificate, Medical Office Management/Administration
BCBSNC September 2013 - December 2013
Aetna December 2005 - April 2011
Clarkes And Associates 1998 - 2001
Clarkes And Associates 1998 - 2001
Clarkes And Associates 1998 - 2001
Skills
Health Insurance, Call Centers, Insurance, Employee Benefits, Claim, Customer Service, Medicare, Process Improvement, Customer Satisfaction, Provider Relations, Data Entry, HIPAA, Outlook, Underwriting, Access, Invoicing, Public Speaking, Sales
Education
Winston-Salem State University 2013 — 2017
Bachelor's degree, Radio, Television, and Digital Communication
Forsyth Technical Community College 1998 — 2015
Associate's degree, Radio and Television Broadcasting Technology/Technician
New World School of the Arts 1994 — 1994
Bachelor's degree, Theatre/Theater
Aetna June 2013 - Present
Coventry Health Care December 2007 - June 2013
United Health Group March 2003 - February 2007
Pan American Hospital December 1990 - February 2003
Skills
Medicare, Medicaid, Managed Care, Health Insurance, Insurance, Financial Analysis, Financial Reporting, CPA, GAAP, Strategic Financial..., Healthcare, Forecasting, Financial Modeling, Accounting, Long-term Care, Finance, Process Improvement, Executive Management, Financial Planning, Healthcare Industry, Strategic Planning
Education
Florida State University 1982 — 1985
BS, Accounting
TD August 2012 - February 2013
Aetna January 2012 - July 2012
MetLife May 2011 - January 2012
ServiceMesh October 2010 - March 2011
DJC&M Consulting 2010 - 2011
UBS February 2007 - November 2008
UBS Investment Bank May 2003 - February 2007
Perot Systems @ UBS December 1997 - May 2003
Republic National Bank May 1989 - December 1997
Skills
Security Awareness, Team Building, Access Control, Information Security..., Security, Policy, IT Audit, Vendor Management
Education
Monroe College 2009 — 2010
MBA, Computer Information Systems
Fordham University 1989 — 1991
BS, Computer Information Systems and Management
Fibrenew- Hepler Bros. LLC January 2010 - Present
Football Fanatics October 2009 - February 2010
Pearson February 2002 - August 2009
Aetna January 2003 - September 2008
Humana September 2007 - June 2008
The Scooter Store July 1999 - January 2001
The Nature Company January 1998 - June 1999
ARC Retreat Center August 1995 - August 1997
Skills
Customer Service, Small Business, Strategic Planning, Team Building, Sales, Public Speaking, Teaching, Operations Management, Marketing, Customer Satisfaction, Inventory Management, Account Management, Budgets, Sales Management, Leadership, New Business Development, Retail, Management, Training
Education
Florida State University 1980 — 1985
BS, Interdisciplinary Social Science
Anderson Insurance Services January 2001 - Present
Aetna, Auto-Owners, USF&G June 1986 - January 2001
Aetna June 1986 - February 1992
Skills
Fixed Annuities, Insurance, Disability Insurance, Long-term Care, Underwriting, Retirement Planning, Retirement, Strategic Financial..., Health Insurance, Life Insurance, Workers Compensation, Property & Casualty..., Small Business, Professional Liability, Risk Management, Commercial Insurance, Legal Liability, Mortgage Lending, Strategic Planning, Investments, Medicare, Financial Risk, Term Life Insurance, Finance, Employee Benefits
Education
Florida State University 1982 — 1986
BS, Finance
University of Central Florida
Aetna November 2009 - Present
CIGNA Healthcare June 2007 - October 2009
Senior Home Care Services, Inc. 2003 - 2005
Skills
Medicare, Medicaid
Education
Kaplan University 2008 — 2009
Certificate in Case Management, Case Management
Florida State College at Jacksonville 1973 — 1975
ASN, nursing
Jacksonville University 1971 — 1972
No degree, Lib Arts
University of Florida 1969 — 1970
No degree, lib arts
US Lacrosse October 2009 - Present
FHSAA January 2004 - Present
Supraner Financial Group May 2008 - December 2012
Lawton Chiles High School January 2005 - April 2007
FSU Men's Lacrosse May 2004 - April 2007
Prudential Douglas Elliman May 2006 - August 2006
Aetna May 2004 - August 2004
Lawton Chiles High School January 2004 - April 2004
Skills
Event Planning, Customer Service, Public Speaking, Lacrosse, Microsoft Excel, Microsoft Office, Fundraising, Outlook, PowerPoint, Microsoft Word, Event Management, Leadership, Marketing
Education
Seminole State College of Florida 2012 — 2012
Certificate, CMS Basic Law Enforcement Officer
Florida State University 2003 — 2008
BS, Criminology
Lake Mary High School 1999 — 2003
HS Diploma
Novitas Solutions, Inc. December 2014 - Present
Access MediQuip September 2009 - May 2014
Access MediQuip January 2013 - April 2013
Orlando VA Medical Center June 2012 - December 2012
AWAC, LLC June 2008 - August 2009
C2C Solutions Inc. November 2006 - June 2008
First Coast Service Options, Inc. January 2005 - November 2006
Blue Cross Blue Shield of Florida June 2004 - October 2004
Mayo Clinic January 2004 - May 2004
Aetna April 1997 - September 2002
Skills
Medicare, Healthcare, Managed Care, Health Insurance, HIPAA, Medical Coding, Medicaid, Healthcare Information..., Insurance, Healthcare Management, Hospitals, Medical Billing, ICD-9, Medical Terminology, CPT, Health Information..., Healthcare Consulting, Healthcare Industry, Provider Relations, Revenue Cycle, EHR, EMR, Healthcare Reimbursement, Health Policy, Employee Benefits, Medicare Part D, Pharmacy Benefit..., Physicians
Education
University of Alabama at Birmingham 2002 — 2013
BS, HIM
University of North Florida 2003 — 2003
BS, HIM
Florida Community College at Jacksonville 2002 — 2002
BS, HIM
The University of Akron 1990 — 1993
BS, Marketing
The Ohio State University 1986 — 1989
BS, Marketing
Aetna February 2007 - Present
Walgreens February 2005 - February 2007
Plantation General Hospital December 2004 - March 2005
Raulerson Hospital January 2005 - February 2005
Broward Health 7th Ave Family Health Center October 2004 - November 2004
South Florida State Hospital August 2004 - September 2004
Memorial Hospital West July 2004 - August 2004
Doctors' Hospital June 2004 - July 2004
Memorial Hospital Pembroke August 2003 - May 2004
Skills
Pharmacology, Pharmaceutical Industry, Microsoft Office, Microsoft Excel, Microsoft Word, Nutrition, PowerPoint, Customer Service, Problem Solving, Pharmacy, Diabetes, Patient Counseling, Patient Safety, Clinical Research, Managed Care
Education
Nova Southeastern University 2015 — 2018
Master of Science (M.S.), Mental Health Counseling/Counselor
Nova Southeastern University 2001 — 2005
Doctor of Pharmacy (Pharm.D.), Pharmacy
Florida State University 1996 — 2000
BS, Human Sciences
The Bushnell Center for the Performing Arts January 1992 - Present
Aetna April 1988 - December 1991
Golden Eagle Insurance April 1986 - April 1988
Aetna May 1980 - March 1984
Travelers March 1974 - May 1980
Skills
Fundraising, Event Planning, Non-profits, Grant Writing, Teaching, Performing Arts, Human Resources, Strategic Planning, Community Outreach, Program Development, Public Speaking, Nonprofits, Leadership Development, Public Relations, Volunteer Management, Community Development, Event Management, Grants, Theatre, Arts Administration, Philanthropy, Program Management, Marketing Communications, Workshop Facilitation, Training, Music, Annual Giving, Social Networking, Marketing, Staff Development, Editing, Non-profit..., Media Relations, Social Media, Strategic Communications, Leadership, Newsletters, Creative Writing, Research, Copywriting, Social Media Marketing, Internal Communications, Press Releases, Theatrical Production, Entertainment, Coaching, Festivals, Stage Management, Speech Writing, Stage
Education
University of CT - Stoors 2003 — 2003
Graduate courses - Gifted Education
University of CT - Stoors 2002 — 2002
Graduate courses - Gifted Education
St. Joseph's College 1997 — 1998
Graduate courses - Early Childhood Development
Fontbonne University 1968 — 1972
BA, Theater - Communications
Terminix January 2014 - Present
Alpine Access October 2013 - December 2013
US Assure July 2013 - August 2013
U.S. Legal Services, Inc. December 2012 - July 2013
Life and Specialty Ventures, LLC April 2012 - December 2012
Safetouch Security November 2011 - April 2012
Aetna October 2008 - May 2011
Aetna December 2003 - October 2008
Aetna November 1999 - December 2003
Skills
Computer Proficiency, Microsoft Office, High Organizational..., Close Attention to..., Problem Solving, Time Management, Work in A Fast Paced..., Call Centers, Accurate Data Entry, Customer Service, Written & Verbal...
Education
Parisian Spa Institute 2011 — 2011
Nail Technology, Nail Technician/Specialist and Manicurist
Florida State College at Jacksonville 2009 — 2009
Facial Specialty, Aesthetician/Esthetician and Skin Care Specialist
Wickenburg High School 1985 — 1989
Diploma, General Studies
The Studio Academy of Beauty
Esthetics
Aetna September 2013 - Present
CIGNA September 2008 - September 2013
Willis 2006 - 2008
Aon Consulting 2004 - 2006
AIG 2000 - 2004
Fortun Insurance 1997 - 2000
Humana 1989 - 1997
Skills
Insurance, Employee Benefits, Disability Insurance, Health Insurance, Underwriting, Property & Casualty..., Long-term Care, Dentistry, Benefits Administration, Claim, Term Life Insurance, Workers Compensation, 401k, Health Savings Accounts, Brokers, Account Management, Life Insurance, Medicare, Accident, Retirement
Education
University of Scranton 2011 — 2013
MBA, Business
Florida State University 1988 — 1989
BA, Economics
Miami Dade College 1985 — 1987
AA, Business
State Farm July 2015 - Present
Aetna June 2013 - April 2015
Aetna September 2011 - June 2013
Aetna June 2006 - September 2011
Jacksonville Sheriff’s Office October 2005 - May 2006
Florida Department of Children and Families 2002 - 2005
Skills
Health Insurance, Insurance, Medicare, Managed Care, Claim, Customer Service, Project Management, Marketing Communications, Healthcare, Strategic Planning, Internal Communications, Microsoft Office, Process Improvement, Visio, Microsoft Excel, Blogging, Facebook, Social Media, Leadership, Social Networking, Social Media Marketing, Training
Education
Florida State University 2000 — 2002
Bachelor of Science (B.S.), Sociology and Sports Management
Manatee Community College 1995 — 1999
Associate of Arts (A.A.), Sociology
Southeast High School 1990 — 1994
High School Diploma, General Studies
Aetna June 2015 - Present
Cracker Barrel October 2004 - Present
One Call Care Management June 2013 - May 2015
Brooks Rehabilitation January 2013 - April 2013
Skills
Customer Service, Research, Human Resources, Time Management, Social Media, Data Entry, Healthcare, Leadership, Outlook, Training, Team Building, Coaching, Microsoft Word, Microsoft Excel, Teamwork, PowerPoint
Education
University of North Florida 2011 — 2013
BHA, Health/Health Care Administration/Management
Florida Community College at Jacksonville 2007 — 2011
Associate's degree, General Studies
Aetna November 2003 - Present
Vista Healthplan March 2001 - October 2003
UnitedHealthcare March 1992 - March 2001
Skills
Claims Management, Customer Service..., Budget, Operations Management, Management, Microsoft Office, Presentations, Process Improvement, Six Sigma, Insurance, Health Insurance, Budgets, Call Centers, Leadership, Claim, Employee Benefits, HIPAA, Healthcare Information..., Medicaid, Business Process..., Executive Management, HMO, Healthcare, Healthcare Industry, Managed Care, Provider Relations, Risk Management, Strategic Planning, Team Building, Vendor Management, Network Development
Education
Wingate University 2004 — 2006
Master of Business Administration (M.B.A.), Business Administration and Management, General
Florida State University 1984 — 1989
Bachelor's degree, Business Administration and Management, General
Accenture June 2015 - Present
JDRF - North Florida Chapter June 2013 - Present
Voya Financial August 2009 - May 2015
ING July 2008 - January 2010
CitiStreet April 2007 - April 2008
CitiStreet April 2004 - April 2007
CitiStreet November 2002 - March 2004
Aetna May 2000 - November 2002
Prudential Healthcare July 1998 - April 2000
Prudential Healthcare June 1997 - June 1998
Skills
Six Sigma, Insurance, Matrix Management, Problem Solving, Mentoring, Change Management, Change Leadership, Crisis Management, Management, Employee Benefits, Microsoft Office, Ballroom Dance, Strategic Planning, Customer Service, Performance Management, Relationship Management, Customer Relations, MS Office Suite, People Management, Project Delivery, Executive Reporting, Organizational Change, Business Continuity, Leadership, Project Management, Strategy, Team Building, Operations Management, CRM, Outsourcing, Quality Assurance, Analysis, Training, Coaching, Project Planning, Requirements Analysis, Process Improvement, Business Process..., Business Analysis, Service Delivery, Security, Call Centers, Sales, Program Management, Banking, Testing
Education
Jacksonville University 2006 — 2008
Bachelor's of Business Administration, Management, Magna Cum Laude
Florida Community College at Jacksonville
Associate of Arts, Business
Aetna April 2013 - Present
State Farm Insurance November 2011 - April 2013
Citizens Property Ins Corporation 2003 - September 2011
Citizens Property Insurance Corporation July 2002 - September 2011
Skills
Underwriting, Insurance, Property, Call Center, Commercial Lines, Claim, Casualty, Visio, Risk Management, Property, General Insurance, Customer Service, Commercial Insurance, Call Centers
Education
Bethune Cookman College 1994 — 1997
n/a, Hospitality Management
Community College of Jacksonville
Florida State College at Jacksonville
HYTH Designs, LLC February 2014 - Present
Memorial Hospital Jacksonville October 2012 - Present
Memorial Hospital Jacksonville May 2007 - Present
Memorial Hospital Jacksonville May 2007 - Present
Aetna September 2003 - July 2005
Walgreens June 1996 - August 2003
Skills
Nursing, Nursing Education, Nursing Care, Registered Nurses, Nursing Process, Communication Skills, Teamwork, Leadership, Pharmacy Technicians, Quality Patient Care, Stroke, Coordination, Patient Education, Patient Safety, Curriculum Development, Acute Care, Inpatient, ACLS, BLS, Telemetry, Medical/Surgical, IV, Medication..., Nursing Documentation, Direct Patient Care, Nursing Practice
Education
South University 2015 — 2017
Master of Science in Nursing (MSN), Family Nurse Practitioner
Capella University 2012 — 2014
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
Florida Community College at Jacksonville 2005 — 2007
Associate's degree, Registered Nursing/Registered Nurse
University of North Florida 1998 — 2002
Associate of Science (A.S.), General Studies
Pivot Management Group Inc June 2007 - Present
Colonial Life January 2014 - Present
Community Insurance Group L.P June 2007 - Present
Aetna July 2005 - June 2007
HealthCare Dimensions June 2004 - June 2005
PacifiCare Health Systems July 2002 - June 2004
Westwood College October 1999 - May 2000
Independent Insurance and Real Estate March 1999 - September 1999
Copeland Companies Inc. (Subsidiary of CITI Group) January 1997 - March 1999
Q The Sports Club August 1995 - January 1997
Skills
Sales Management, Strategic Planning, Marketing, B2B, Recruiting, Change Management, Networking, Human Resources, Insurance, Sales, Retail, CMS, Brand Management, Health Insurance, Medicare, Training
Education
University of Central Florida 2000 — 2002
Bachelors of Science, Information Technology - Major, Computer Science - Minor
University of Central Florida 2000 — 2002
Bachelor of Science, Information Technology; Computer Science
Florida State College at Jacksonville 1994 — 1995
Associate of Arts, Business
Marshall & Sterling October 2010 - Present
MVP/EmblemHeatlh June 2001 - September 2010
Aetna 1990 - 2001
Skills
Health Insurance, Insurance, Health Savings Accounts, Employee Benefits, Underwriting, Disability Insurance, Brokers, Managed Care, Workers Compensation, Property & Casualty..., Medicare, Commercial Insurance, Account Management, Claim, Strategic Planning, Sales Management, PPO, Professional Liability, Medicaid, Sales, Life Insurance, Term Life Insurance
Education
Fordham University - Graduate School of Business Administration 1986 — 1990
BS, Finance
D&T Custom Wood Creations March 2014 - Present
Mayo Clinic August 2005 - Present
Gators and More August 1998 - Present
Target November 2004 - August 2005
WJXR 92.1 FM August 2002 - November 2004
Aetna June 1996 - August 2002
Florida Blue February 1991 - June 1996
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, Health Insurance, Healthcare Information..., Adobe Audition, Radio Broadcasting, Radio Production, Radio Advertising, Woodworking, Custom Furniture, PowerPivot, English, Process Improvement, Windows, Outlook, HTML
Education
Florida State College at Jacksonville 2013 — 2015
Bachelor of Applied Science, Supervision and Management
Travelers May 2015 - Present
Travelers March 2007 - May 2015
Travelers December 2005 - March 2007
Travelers February 2005 - November 2005
Travelers August 1997 - February 2005
Aetna October 1992 - August 1997
Safeco Insurance September 1991 - October 1992
Aetna September 1987 - May 1991
Safeco Insurance April 1984 - September 1987
Skills
Workers Compensation, Claims Management, Property & Casualty..., Claim, Casualty, Insurance, Liability, Commercial Lines, Subrogation, Claim Investigation, Litigation Management, Commercial Insurance, Insurance Law, Property Claims, Product Liability, General Insurance, Property Damage, Workers' Compensation..., Legal Liability, Reinsurance, Accident, Underwriting, Brokers, Health Insurance, Liability Analysis, Professional Liability, Claims Resolution, Employment Practices..., Excess, Umbrella Insurance, Claims Handling, Disability Insurance, D&O, Medicare, Adjustments, Settlement, Employee Benefits, Risk Management, Investigation, Fraud, Enterprise Risk..., Insurance Brokerage, Financial Risk, Needs Analysis, Background Checks, CPCU, Property, Inland Marine, Managed Care, Homeowners
Education
Florida State University - College of Business
BS, Risk Management & Insurance/Finance
Towers Watson July 2015 - Present
Aetna, Inc. January 2013 - June 2015
Aetna, Inc. March 1998 - January 2013
Aetna, INC. December 1996 - February 1998
Aetna May 1993 - December 1996
Aetna, INC. September 1991 - May 1993
Skills
Sales, CRM, Insurance, Health Insurance, Managed Care, Employee Benefits, Brokers, Disability Insurance, Life Insurance, Medicare
Education
Georgia State University - J. Mack Robinson College of Business 1993 — 1996
MBA, Business
Florida State University - College of Business 1985 — 1989
BS, Marketing
Tampa Preparatory School 1981 — 1985
High School
Aetna June 2013 - Present
TMG Health September 2011 - May 2013
WellCare Health Plans, Inc. August 2005 - August 2011
WellCare November 2003 - July 2005
Audio Visual Innovations August 2002 - October 2003
Accenture May 2001 - July 2002
Skills
Six Sigma, HIPAA, Healthcare, Process Improvement, Medicare, Managed Care, Business Process..., Medicaid, Health Information..., Employer Groups, Leadership, Cross-functional Team..., Program Management, Strategy, Quality Assurance, Management, Project Management, Outsourcing, Healthcare Information..., Budgets, Hospitals, Health Insurance, Health Policy, Software Documentation, Vendor Management, Microsoft SQL Server, Business Analysis, Insurance, Healthcare Management, Medicare Part D, SDLC, Strategic Planning, Analysis
Education
Florida State University 1997 — 2001
Bachelor of Science, Finance & Management Information Systems
Aetna August 2014 - Present
Aetna 2012 - August 2014
Aetna 1999 - 2012
Aetna 1989 - 1999
Aetna 1987 - 1989
The Travelers 1978 - 1987
Education
Fordham University 1973 — 1977
Bachelor's Degree, Communications
Glastonbury High School 1970 — 1973
High School
Tessenderlo Kerley, Inc. September 2015 - Present
Maricopa Integrated Health System November 2012 - September 2015
The Junior League of Phoenix 2015 - 2015
TeleTech June 2012 - November 2012
Aetna November 2011 - June 2012
NYU Langone Medical Center July 2008 - November 2011
Credit Suisse July 2007 - May 2008
PricewaterhouseCoopers January 2005 - June 2007
Lebhar-Friedman 2003 - 2004
American Business Media 2000 - 2003
Skills
Talent Acquisition, Talent Management, Employee Relations, Recruiting, Project Management, Strategic Sourcing, Organizational..., Coaching and Career..., Employee Benefits, HRIT, Career Development, Coaching, Interviews, Resume Writing, Staff Development, Applicant Tracking..., Human Resources, Job Fairs, College Recruiting, Leadership, Technical Recruiting, PeopleSoft, Management, Training, Sourcing, Strategy, Personnel Management, Screening, Temporary Placement, Onboarding, Screening Resumes, SDLC, Internet Recruiting, Employment Law, Performance Management, Hiring, Process Improvement
Education
Fordham University 2003 — 2005
Masters of Science, HR Management and Executive Education
University of Arizona 1994 — 1999
Bachelors of Art, Communication, Minor: Psychology and Sociology
Florida Blue December 2001 - Present
Aetna August 1999 - November 2000
Prudential Financial January 1990 - August 1999
Skills
COBOL, CICS, RACF, JCL, TSO, Endeavor, Requirements Analysis, Visio, Computer Security, Mainframe, Business Analysis, Information Security, SDLC, SharePoint
Education
Florida Community College at Jacksonville
Associate of Arts (AA), General Studies
University of Florida
Music, Linguistics
Aetna May 2011 - Present
BankUnited November 2006 - May 2011
Broadspire 2000 - 2006
Broadspire Services, Inc. 2000 - 2006
Kemper National Services 1994 - 2006
Skills
Employee Benefits, Benchmarking, Benefits Administration, Employee Relations
Education
Florida State University - College of Business 1988 — 1992
Bachelor of Science, Business Management
Aetna January 2015 - Present
Aetna July 2014 - Present
Aetna June 2013 - July 2014
Aetna April 2012 - June 2013
LIFT the Bronx September 2010 - May 2011
Amani at Fordham University September 2010 - May 2011
Skills
Strategy, New Business Development, Project Planning, Sales Operations, Data Analysis, Microsoft Office, Microsoft Excel, Research, PowerPoint, Social Media, Microsoft Word, Health Insurance, Business Analysis, Process Improvement, Project Management, Nonprofits, Event Planning, Analysis
Education
Fordham University 2007 — 2011
BA, International Political Economy
Northwest Catholic 2003 — 2007
Aetna February 2015 - Present
WellDyneRx November 2013 - January 2015
T2 Software Services April 2013 - November 2013
Bisk Education December 2012 - March 2013
Bisk Education January 2008 - November 2012
Bisk Education January 2006 - January 2008
Skills
SQL Server, Microsoft Office, Talisma, Lead Generation, Web Analytics, E-learning, Call Center, Visio, Business Analysis, Account Management, Excel, SQL Server 2000-2008, Microsoft Excel, SSRS, Tableau, Gamification, KPI Dashboards, Excel Dashboards, Ad Hoc Reporting, Team Building, Leadership, Business Intelligence, Problem Solving, Collaborative Problem..., Call Center..., Microsoft SQL Server, Training, Project Management, Analytics, Data Analysis, Access, PowerPoint, Learning Management..., Customer Service, Team Leadership, Competitive Analysis, CRM, Call Centers, E-Learning, Sales, Salesforce.com, Customer Retention, Analysis, Process Improvement, Market Research, Vendor Management, SharePoint, Management, Business Process..., Customer Satisfaction
Education
Florida State University 2002 — 2005
Masters of Business Administration M.B.A, Finance
Florida State University - College of Business 1997 — 2001
Bachelors Of Science, Management of Information Systems
Villanova University 2012 — 2012
Business Intelligence, Essentials of Business Intelligence, A
Villanova University 2012 — 2012
Mastering Data Management and Technology, Business Intelligence, A
Florida State College at Jacksonville May 2014 - Present
YMCA of Florida's First Coast September 2013 - February 2014
Aetna February 2008 - July 2010
Aetna March 1997 - July 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Windows, Outlook, Teaching, Public Speaking
Education
Florida State College at Jacksonville 1990 — 1992
Elementary Education
Andrew Jackson High School 1988 — 1990
Unum April 2008 - Present
Aetna August 2006 - April 2008
BB&T January 2005 - August 2006
BB&T July 2003 - December 2004
Paramount Pictures January 2000 - June 2001
Skills
Finance, Analysis, Financial Analysis, Financial Risk, Data Analysis, Variance Analysis, Strategy, Cash Flow, Credit, SQL, QlikView Development, QlikView, SAS programming, Teradata Data Warehouse, Teradata, DB2, Prophet, Forecasting, Strategic Financial..., Microsoft Excel, Access, Business Intelligence, Business Analytics, Financial Planning
Education
University of South Carolina-Columbia 2001 — 2003
Master of Business Administration (M.B.A.), Finance
Florida State University 1995 — 1999
Bachelor of Fine Arts (B.F.A.), Fine/Studio Arts, General
Aetna May 2015 - Present
Aetna August 2014 - Present
MetLife June 2013 - August 2014
MetLife December 2010 - June 2013
E.A. Hughes & Co. March 2009 - December 2010
Korn Ferry Int. May 2007 - March 2009
E.A. Hughes & Company 2005 - 2007
Edelman Public Relations 2004 - 2005
Skills
Research, Insurance, Candidate Generation, Qualifying Candidates, Candidate Assessment, Passive Candidate..., Market Research, Online Research, Fashion, Executive Search, Community Outreach, Marketing, Interviews, Talent Management, Strategy, College Recruiting, Microsoft Office, Staff Development, Team Building, Succession Planning, Training, Employee Benefits, Internet Recruiting
Education
Fordham University 2000 — 2004
BA, Liberal Arts and Sciences/Liberal Studies
BHHS Florida Network Realty January 2013 - Present
Stage Right Designs January 2006 - Present
Aetna October 1985 - February 2012
Skills
Health Insurance, Insurance, PPO, Disability Insurance, Medicare, Claim, Provider Relations, Brokers, Home Staging, Real Estate, Strategic Planning, Interior Design, Listings, Short Sales, Property, Small Business, Selling, Referrals, Luxury, Sales, First Time Home Buyers, Sellers, Customer Service, Real Property, Single Family Homes, Investment Properties, Relocation, Condos, New Home Sales
Education
Florida Southern College 1981 — 1983
Communication and Media Studies
Aetna February 2012 - Present
Aetna August 2006 - February 2012
Aetna, Inc February 1995 - February 2012
Aetna September 1989 - February 2012
Aetna October 2002 - July 2006
Aetna September 2001 - October 2002
Prudential August 1999 - September 2001
Prudential Financial September 1989 - August 1999
Skills
Process Improvement, Customer Service, Employee Benefits, Microsoft Office, Insurance, Time Management, Health Insurance, Healthcare, Managed Care, Medicare, HIPAA, Health Savings Accounts, Claim, Project Management, Disability Insurance
Education
Concorde Career College-Jacksonville 2013 — 2013
Medical Office Administration, Health/Health Care Administration/Management
Charter Oak 1999 — 2005
Florida State College at Jacksonville 1993 — 1997
Business Administration
Suffern High School 1969 — 1972
Suffern High School
High School Diploma
BenRx Employee Benefits Consulting February 2007 - Present
Orion School 2010 - 2013
Aetna July 2001 - October 2006
Towers Perrin 1996 - 2001
Johnson & Higgins (subsequently purchased by Marsh/Mercer) 1994 - 1996
Skills
Leadership, Program Management, Health Insurance, Management, Employee Benefits, Healthcare, Consulting, Disability Insurance, Human Resources, Health Savings Accounts, Insurance, Strategic Planning, Managed Care, Process Improvement, Benefits Administration, Strategy, Team Building, Account Management, Underwriting, Life Insurance
Education
Florida Southern College 1982 — 1986
B.S. Business Administration, Finance
Starwood Hotels & Resorts Worldwide, Inc. March 2014 - Present
AQR Capital Management May 2013 - March 2014
Brown Brothers Harriman May 2011 - May 2013
Cognizant Technology Solutions January 2009 - May 2011
SwissRE June 2005 - December 2008
Aetna January 2005 - June 2005
Aetna June 2004 - January 2005
Aetna November 2001 - June 2004
IBM March 2001 - November 2001
American Skandia January 2000 - March 2001
Skills
Quality Assurance, Testing, Program Management, Metrics, SDLC, Software Project..., Requirements Analysis, Process Improvement, Agile, ITIL, Vendor Management, MS Project, System Testing, Quality Center, Test Management, Documentation, Outsourcing, Software Quality..., Test Planning, Resource Management, Project Planning, People Management, User Acceptance Testing, Business Analysis, Project Delivery, Business Process, Project Portfolio..., Team Building, Test Automation, Problem Solving, Analysis, Agile Methodologies, Software Documentation, Leadership, Release Management, Global Delivery, Offshoring, IT Management, JIRA, Manual Testing, SharePoint, CMMI, Strategy, Project Management, Management, Business Requirements
Education
Florida Southern College 1990 — 1994
B.A, History
Florida Southern College 1990 — 1994
Bachelor's Degree, History, History
ING July 2004 - Present
ING (formerly CitiStreet) 2004 - Present
Aetna January 1997 - July 2004
Education
Florida State College at Jacksonville
Virginia Premier Health Plan, Inc. July 2014 - Present
Aetna March 2012 - July 2014
HCR ManorCare May 2011 - September 2011
Sunrise Senior Living December 2010 - May 2011
Maxim Healthcare Services December 2007 - August 2010
Maxim Healthcare Services April 2004 - December 2007
Coventry Health Care, an Aetna Company March 2001 - April 2004
Pediatric Otolaryngology, Inc April 2000 - March 2001
St. Louis Children’s Hospital July 1998 - April 2000
Skills
Nursing, Home Care, Healthcare, Clinical, Case Management, Managed Care, Healthcare Management, Medicaid, Utilization Management, Pediatrics, Nursing Management, Leadership Development, Team Building, Certified Cas, Physician Relations, Medicare, Clinical Research, Case Managment, Medical Billing, JCAHO, Quality Improvement, HIPAA, Healthcare Industry, Medical Compliance, Performance Improvement, Disease Management, Healthcare Consulting, Elder Care, Hospitals, Wound Care, Health Policy, HMO, Health Insurance, NCQA, Medicaid Managed Care
Education
Fontbonne University 2000 — 2002
Bachelor, Business Administration
Lewis and Clark Community College
Associate, Nursing
Aetna January 2013 - Present
Aetna June 2011 - December 2012
ActiveHealth Management February 2010 - June 2011
Aetna May 2005 - June 2011
ActiveHealth Management July 2004 - January 2010
St. Luke's-Roosevelt Hospital July 1998 - January 2007
St. Luke's-Roosevelt Hospital July 1998 - June 1999
Skills
Informatics, Clinical Research, Medicine, Disease Management, Health Information..., Internal Medicine, Healthcare Information..., Strategy, Healthcare, Managed Care, Healthcare Management, Clinical Decision..., Hospitals, EHR, Healthcare Consulting, Medicare, Leadership, Medicaid, Healthcare Industry, Health Policy, Quality Improvement
Education
St. Lukes-Roosevelt Hospital 1995 — 1998
Internal Medicine
Icahn School of Medicine at Mount Sinai 1994 — 1995
Fifth Pathway Certificate, Medicine
Universidad Autónoma de Guadalajara 1989 — 1993
MD, Medicine and Surgery
Fordham University 1984 — 1988
BS, Chemistry
Aetna June 2015 - Present
Florida Blue November 2012 - June 2015
Florida Blue October 1997 - November 2012
Blue Cross Blue Shield of Florida February 2006 - October 2007
Blue Cross Blue Shield of Florida April 2004 - April 2006
Blue Cross Blue Shield of Florida January 2002 - April 2004
Blue Cross Blue Shield of Florida March 2000 - January 2002
Skills
Marketing, Sales, PMP, Program Management, Healthcare, HIPAA, Claims Handling, Customer Service, Market Research, Process Improvement, Team Building, Health Insurance, Leadership, Strategic Planning, Business Analysis, Business Requirements, Employee Benefits, Insurance, Management, SDLC, Training, Software Documentation
Education
University of Phoenix 2011 — 2012
Master of Business Administration (M.B.A.), Business Administration and Management, General
Florida State University - College of Business 1992 — 1996
Bachelor of Science, Marketing
Aetna Vice President, SalesUnitedHealth Group1996 - 2006
United Health Group 1996 - 2006
Skills
Managed Care, Health Insurance, Medicare, Disability Insurance, Employee Benefits, Insurance, Long-term Care, Underwriting, Healthcare, Benefits Administration, Claim, Account Management, Relationship Management, Healthcare Management, Vendor Management, Health Policy, Team Building, Business Development, Commercial Insurance, Healthcare Industry, Health Savings Accounts, Strategic Planning, Life Insurance, Property & Casualty..., Leadership, Brokers, Provider Relations, Term Life Insurance, HMO, Sales, Self-funded, Health Care Reform, PPO, Medicare Part D, COBRA, Workers Compensation, Disease Management, Group Insurance, Network Development, Accident, Pharmacy Benefit..., Flexible Spending..., Voluntary Employee..., Fixed Annuities, 401k, Claims Management, Medicaid, Utilization Management
Education
Florida State University 1978 — 1981
Bachelor of Science (B.S.), Marketing
Shapiro, Fishman & Gache, LLP November 2013 - Present
Aetna March 2009 - August 2013
Law School Admission Council December 2008 - March 2009
Wyndham Vacation Ownership July 2008 - October 2008
Agero, Inc. November 2006 - May 2008
Affiliated Computer Services, Inc. July 2006 - October 2006
AMRI Global SMARTSOURCING™ June 2006 - July 2006
Florida State University October 2005 - May 2006
Skills
Data Entry, Microsoft Excel, Microsoft Office, Outlook, Customer Service, Administrative..., Microsoft Word, Access, PowerPoint, Insurance, Health Insurance, Spreadsheets, Telephone Skills, Office Management, SharePoint, Managing Workflow, Organization &..., Windows, Access Database, Communication Skills, Written Communication, Multitasking Skills
Education
Florida State University 2003 — 2006
Philosophy
Providence College 2001 — 2003
Music
Aetna December 2012 - Present
WellPoint January 2010 - June 2012
Healthfirst June 2008 - January 2010
WellPoint July 2007 - May 2008
WellPoint June 2004 - August 2007
System Development Resources, Inc. May 1999 - June 2004
Skills
Managed Care, Medicare, HIPAA, Healthcare Industry, Disease Management, Data Analysis, Executive Management, Healthcare Consulting, Access, Medicaid, Healthcare Information..., Vendor Management, EMR, Strategic Planning, Visio, Product Management, Process Improvement, Revenue Cycle, Team Building, Insurance, Policy, Healthcare Management, EHR, Utilization Management, HMO, Healthcare, Health Insurance, Analysis, Data Warehousing, Hospitals, Medicare Part D, Software Documentation, SDLC, Requirements Analysis, Performance Improvement, Requirements Gathering, SharePoint, Project Portfolio..., Quality Assurance, Program Management, Provider Relations
Education
Fordham University 1998 — 2002
Bachelor of Science, Computer Science
Aetna April 2015 - Present
BayCare Health System January 2009 - April 2015
Tech Data Corporation August 2007 - January 2009
Tech Data Corp November 2000 - August 2007
Skills
Marketing, Sales, Project Management, Event Planning, Healthcare, Leadership, Marketing Strategy, Product Development, Strategic Planning, Hospitals, Training, Photography, Marketing Communications, Customer Service, Process Improvement, Program Management, Account Management, New Business Development, Business Development, Employee Wellness
Education
Florida State University
Master's, Social Work
The Home Depot June 2014 - Present
Aetna November 2008 - June 2014
Aon Hewitt May 2007 - November 2008
CCA Strategies June 2004 - May 2007
Brick House Editorial September 1998 - March 2001
Star Imaging 1996 - 1998
Skills
Actuarial Science, Health Insurance, Medicare, Healthcare, Microsoft Office, Market Analysis, Market Research, SQL, Statistical Data..., Data Collection and..., Cognos, Member and Employee..., Compliance, Final Cut Pro, Finale, Writing, Post Production, Video Production
Education
Georgia State University 2001 — 2004
Actuarial Science (Masters Program)
Florida State University 1991 — 1996
Motion Pictures, Television and Recording Arts (BFA), Theater (BA)
TOP Soccer Gear August 2011 - Present
Shield Skin Performance Apparel August 2011 - May 2013
AGIS October 2008 - August 2011
TIGER BAY 2008 - 2010
Ormond Beach Soccer Club 2007 - 2009
TOPIC Insurance January 2000 - January 2008
SHRM 1993 - 2003
Brown & Brown March 1995 - January 2000
HRH May 1991 - March 1995
Aetna January 1986 - March 1991
Skills
Employee Benefits, Insurance, Disability Insurance, Sales, Management, Workers Compensation, Coaching, Property & Casualty..., Sports, Liability, Strategic Planning, Customer Service, Team Building, Public Speaking, Marketing
Education
Florida State University 1983 — 1985
BS, Marketing, Political Science
Aetna April 2014 - Present
WeiserMazars LLP February 2014 - April 2014
CarePoint Health System October 2010 - January 2014
Centene Corporation October 2006 - September 2010
Centene Corporation April 2005 - October 2006
Centene Corporation February 2004 - April 2005
Moodys Corporation February 2001 - October 2003
Dun & Bradstreet 1998 - 2001
Dun & Bradstreet 1996 - 1998
Dun & Bradstreet 1995 - 1996
Skills
Medicare, Managed Care, Management, Medicaid, Leadership, Auditing, Budgets, Business Development, Business Planning, Corporate Finance, Finance, Financial Analysis, Financial Reporting, Forecasting, HIPAA, Health Insurance, Healthcare, Healthcare Industry
Education
Fordham Gabelli School of Business 2000 — 2003
MBA, Finance and Accounting
New York University - Leonard N. Stern School of Business 1990 — 1992
BS, Finance and International Business
New York University 1988 — 1990
AA, Liberal Arts
Amerigroup Corporation 2012 - Present
Amerigroup Corporation 2003 - 2012
Hewitt Associates 2002 - 2003
Amerigroup Corporation 1999 - 2002
Aetna 1996 - 1999
Skills
Medicaid, Managed Care
Education
University of North Texas 1994 — 1996
MBA, Administrative Management
Florida Southern College 1989 — 1993
BS, Finance
Cigna May 2015 - Present
CIGNA Healthcare December 2006 - May 2015
Empire BCBS January 2003 - September 2005
Aetna July 1993 - November 2002
Education
Fordham University 1989 — 1993
BS, Psychology
Voya Financial May 2002 - Present
Aetna August 1993 - May 2002
Orange Park Diagnostic Center January 1991 - August 1993
Clay Memorial Hospital July 1989 - December 1990
Skills
Employee Benefits, Process Improvement, Vendor Management, Change Management, Defined Benefit, Requirements Analysis, Requirements Gathering, SDLC, Six Sigma, Business Analysis, Business Requirements, User Acceptance Testing, SharePoint, SQL, Outsourcing, Performance Management, Insurance
Education
Florida State College at Jacksonville
AA, Business Adminstration
Blue Cross Blue Shield of Florida October 2008 - Present
Aetna October 2008 - Present
United Healthcare October 2008 - Present
Humana October 2008 - Present
CIGNA October 2008 - Present
O'Keefes Family Tavern & Grill September 2007 - August 2008
Diversified Ventures Group Inc. August 2005 - September 2007
GREENBACKS ENTERTAINMENT CAFE September 2001 - September 2003
ARBITRONIX October 1999 - September 2001
Education
Stetson University College of Law 1997 — 1999
JD/MBA, LAW/FINANCE
University of South Florida - College of Business Administration 1994 — 1997
BS Finance, Finance
Florida State University 1990 — 1993
n/a, Undergraduate Program/Accounting/Finance
Earl Bacon Agency April 1989 - Present
Aetna 1988 - 1989
Skills
Insurance, Commercial Insurance, Property & Casualty..., Account Management, Commercial Lines, Microsoft Office, Strategic Planning, Workers Compensation, Legal Liability, Professional Liability, Casualty, Umbrella Insurance, General Insurance, Risk Management, Customer Service, Casualty Insurance, Team Building
Education
Florida State University 1980 — 1984
B.A., Humanities
Wakulla High School
High School Diploma
Dominican Sisters Family Health Services March 2014 - July 2015
Visiting Nurse Service of New York CHOICE Health Plans January 2012 - March 2014
Visiting Nurse Service of New York June 2010 - January 2012
Visiting Nurse Service of New York (VNS CHOICE) 2007 - May 2010
Health Net May 2006 - September 2007
Healthfirst February 2003 - January 2005
Aetna January 2001 - February 2003
Aetna November 1998 - January 2001
Prudential Healthcare August 1997 - November 1998
Skills
Network Development, Health, Provider Relations, Medicare, Managed Care, Team Leadership, Leadership Development, Customer Service, Provider Contracting, Contract Negotiation, Staff Mentoring, Strategic Planning, CMS STAR's, PPO, Healthcare Management, Health Policy, Credentialing, Healthcare Industry, Medicaid, HMO, Healthcare Consulting, Healthcare, Home Care, Physician Relations, Physicians, HEDIS, Revenue Cycle, HIPAA, Healthcare Information...
Education
Nyack College 2009 — 2011
Masters of Science, Organizational Leadership
Nyack College 2008 — 2009
Bachelors Science, Organizational Management
Florida Community College at Jacksonville 1997 — 1999
Associates in Arts, Science & Math
American Student Assistance February 2015 - Present
American Student Assistance January 2008 - Present
Aetna 2004 - 2007
Fleet Boston Financial/Bank Of America 1991 - 2004
Travelers Insurance 1979 - 1990
Skills
Leadership Development, Organizational..., Performance Consulting, Instructional Design, Talent Management, Executive Coaching, Relationship Management, Training Delivery, Organizational Design, Program Management, Leadership, Training, Management Consulting, Needs Analysis, SharePoint, Learning Management, Succession Planning, HRIS, HR Policies, Onboarding, MBTI, Corporate Communications, Management Development, Career Development, Financial Services, Workforce Planning, Deferred Compensation, Strategy, Benefits Administration, Internal Communications, Project Portfolio..., New Hire Orientations, Instructor-led Training, Business Analysis, Executive Management, Employee Benefits, Culture Change, Mergers & Acquisitions, Interviews, Employee Training, Management, Personnel Management, Policy
Education
Fordham University 1971 — 1975
Bachelor of Arts (BA), Philosophy
Arthritis Foundation December 2014 - Present
HealthPort August 2013 - November 2014
Aetna May 2012 - August 2013
The College Board September 2007 - May 2012
Skills
Nonprofits, Event Planning, Data Analysis, Organizational..., Fundraising, Higher Education, Community Outreach, PowerPoint, Research, Microsoft Office, Microsoft Excel, Program Management, Customer Service, Staff Development, Management, Office Administration, Budgets
Education
Keller Graduate School of Management of DeVry University 2009 — 2011
Masters, Public Administration
Florida State University 1997 — 1999
Bachelors of Science, Economics
CBC of Central Florida March 2014 - Present
Concordia Behavioral Health April 2013 - February 2014
Aetna November 2012 - April 2013
Magellan Health Services September 2011 - October 2012
Magellan Health Services June 2011 - July 2012
Magellan Health Services November 2010 - September 2011
Magellan Health Services April 2010 - November 2010
Magellan Health Services January 2007 - April 2010
Institute for Family Centered Services January 2006 - January 2007
Institute for Family Centered Services May 2003 - December 2006
Skills
Behavioral Health, Case Managment, Mental Health, Medicaid, Healthcare, Clinical Research, Healthcare Management, Clinical Supervision
Education
Florida State University 2001 — 2003
Master of Social Work (M.S.W.), Social Work
Aetna May 2008 - Present
Aetna/Coventry/MHNet October 2007 - Present
2009 January 1992 - Present
CIGNA August 1987 - August 1989
Complete Interiors August 1985 - August 1987
Hyatt Hotels August 1981 - August 1984
Skills
Coaching, Psychotherapy, Child Advocacy, Adolescents, Mental Health Counseling, Psychology, Mental Health, Interventions, Life Coaching, Case Managment, Treatment, Public Speaking, Personal Development, Conflict Resolution, Program Development, CBT, Non-profits, Leadership Development, Case Management, Crisis Intervention, Family Therapy, Nonprofits
Education
Northcentral University 2010 — 2015
Ph.D., ABD - anticipated completion 2015/2016, Marriage and Family Therapy/Counseling, 3.9
University of Central Florida 1990 — 1992
Master of Arts, Counseling, 4.0
Florida State University 1977 — 1981
Bachelor, Business (Multinational Marketing) & Languages (German; French and Spanish, 3.9 GPA
Freelance Designer January 2012 - Present
Citi March 2015 - August 2015
Web.com May 2013 - 2015
Florida State College at Jacksonville May 2012 - May 2013
Florida Family Insurance December 2006 - January 2012
CitiStreet 2001 - 2004
Aetna 1996 - 2001
Skills
Instructional Design, HTML 5, E-Learning, Data Architecture, CSS3, Research, Moodle, SQL, Compliance Testing, SharePoint, Customer Service, Microsoft Office, Captivate, Project Management, Insurance, Instructional Technology, User Experience Design, Interaction Design, User Interface Design, Mobile Interaction..., CSS, Learning Management..., Adobe Creative Suite, CMS, Educational Technology, jQuery, Web Design, WordPress, Editing, User-centered Design, Drupal, JavaScript, Usability Testing, Multimedia, Content Strategy, Graphic Design, Web Applications, Blogging, Online Marketing, Usability, Information Architecture, Web Development, Wireframes, User Interface, Web 2.0, HTML5, User Experience
Education
University of North Florida 2010 — 2012
History, Minor in Information Systems
Florida Community College at Jacksonville 2007 — 2009
Associate of the Arts
Johns Hopkins Bloomberg School of Public Health
Data Science, Data Science
Aetna June 2015 - Present
Aetna July 2008 - June 2015
MassMutual Financial Group January 2002 - February 2008
Society of American Magicians July 2005 - July 2006
ING November 1999 - December 2001
ING/Aetna Financial Services November 1997 - November 1999
ING/Aetna Financial Services March 1996 - November 1997
Skills
Cross-functional Team..., Insurance, Financial Services, Change Management, Vendor Management, Management, Strategic Planning, Process Improvement, Mutual Funds, Project Management, Business Strategy, Leadership, Relationship Management, Six Sigma, Strategy, Public Speaking, Project Planning, Business Process, Human Resources, Marketing Strategy, Sales, Program Management, Employee Benefits, Executive Management, Business Process...
Education
University of Connecticut 1984 — 1986
M.B.A., Business
Fordham University 1979 — 1983
B.S. - Finance, Business Administration/Communications
Xavier High 1975 — 1979
High School Diploma
Aetna May 2015 - Present
Managed Staffing, Inc.,Aetna Health Insurance June 2014 - January 2015
Available Immediately 2015 - 2015
Healthcare Advisors Insurance Group Inc. January 2014 - May 2014
Aerotek/Convergys/Anthem BCBS September 2013 - January 2014
Client First Insurance Group October 2012 - September 2013
Adecco Agency/Bank of America May 2012 - October 2012
JPMorgan Chase May 2011 - March 2012
FORESTERS FINANCIAL PARTNERS,INC July 2005 - February 2012
Coverall Health-Based Cleaning System February 2011 - May 2011
Skills
Annuities, Long Term Care, Insurance, Financial Planning, Small Business, Retirement Planning, Disability Insurance, Life Insurance, Financial Services, Fixed Annuities, Long-term Care, Loans, Strategic Financial..., Employee Benefits, Term Life Insurance, IRAs, Whole Life, Financial Analysis, Sales, Critical Illness, Wealth Management, Microsoft Excel, Umbrella Insurance, Outlook, New Business Development, Team Building, Marketing, Universal Life, Mortgage Banking, Sales Presentations, Benefits Administration, Claim, Accident, Training, Retirement, Underwriting, Analysis, Risk Management, Cold Calling, Relationship Management, Customer Retention, Call Centers, Strategic Planning, Asset Management, Legal Liability, Credit Analysis, Auditing, Sales Management, Coaching, Health Insurance
Education
Jacksonville University 1996 — 2000
Bachelors, Business Administration
Jacksonville University 1996 — 1998
Unfinished, Registered Nursing/Registered Nurse
Florida Community College at Jacksonville 1987 — 1996
Associate's degree, TRANSFERRED TO UNIVERSITY, 4.0
Medical and Dental Assistance of Jacksonville, Florida
Technical, Medical/Clinical Assistant
Aetna March 2015 - Present
United Security Assurance of Pennsylvania March 2013 - March 2015
McHugh Consulting November 2009 - February 2013
UnitedHealth Group February 2003 - November 2009
Legion Insurance November 1997 - April 2002
New York Life Insurance Company 1992 - 1994
Skills
Public Speaking, Insurance, Health Insurance, Product Development, Research, Employee Benefits, Long-term Care, Project Management, Microsoft Excel, Risk Management, Microsoft Office, Claim, Medicare, Underwriting
Education
Marquette University Law School 1994 — 1997
J.D., Law
Fordham University 1986 — 1990
BA, History
Aetna April 2014 - Present
Aetna October 2007 - March 2014
Center State Mortgage May 2005 - September 2007
Skills
General Insurance, Health Savings Accounts, Health Insurance, Mortgage Lending, Financial Modeling, Microsoft Excel, Health Care Reform, Underwriting, Brokers, Insurance, Employee Benefits, Claim, Claims Management, Financial Analysis, Renewals, Healthcare, Financial Risk, Commercial Insurance, Medicare, Managed Care, HIPAA, PPO, Open Enrollment
Education
Fordham University - Graduate School of Business Administration 1997 — 1999
Marketing, Finance, General
University of Vermont 1988 — 1993
Bachelor of Arts (B.A.), English Language and Literature, General
Aetna February 2008 - Present
Education
Florida State University
B.S., psychology and business
NewOak Capital February 2014 - Present
Moore Leonhardt & Associates, LLC January 2012 - December 2013
City of Hartford, Department of Housing and Economic Development September 2011 - January 2012
The Law Office of Zachary Margulis-Ohnuma June 2011 - August 2011
Connecticut Urban Legal Initiative, Inc. September 2010 - May 2011
Yale New Haven Hospital January 2010 - August 2010
Aetna January 2009 - December 2009
The Transaction Auditing Group, Inc. July 2007 - August 2008
Skills
Legal Research, Commercial Litigation, Legal Writing, Civil Litigation, Westlaw, Lexis, Courts, Health Law, Employment Law, Administrative Law, Policy Analysis, Real Estate Transactions, Criminal Law
Education
University of Connecticut School of Law 2010 — 2013
Juris Doctorate, Law
Fordham University 2003 — 2007
Bachelor of Science, Finance and Economics
Baptist Health March 2012 - Present
Aetna November 2006 - March 2012
Humana January 2006 - November 2006
Magdaline, Stratton & Associates September 2004 - May 2005
Education
Jacksonville University 2012 — 2012
Bachelor of Science (B.S.), Nursing Science
Florida Community College at Jacksonville
Associate of Science (A.S.), Registered Nursing/Registered Nurse
University of North Florida - College of Business Administration
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Aetna April 2006 - Present
Spherion August 2004 - April 2006
Spherion January 2002 - August 2004
Colt Recycling & Refining July 2000 - July 2001
Golden West (NM Rothschild, Australia/Handy & Harman Refining Group) February 1979 - April 2000
Skills
Customer Service, Microsoft Office, Contract Negotiation, Trading, IBM Mainframe, CCT, Paint, Sales
Education
Fordham University 1974 — 1978
Bachelor of Arts in English and History, Undergraduate studies in Business Administration
Aetna September 2006 - Present
Skills
Underwriting, Disability Insurance, Insurance, Term Life Insurance, Brokers, Life Insurance, Group Insurance, Property & Casualty...
Education
Gannon University 2003 — 2005
Master of Business Administration (M.B.A.), Business Administration and Management, General
Florida State University 1998 — 2001
Bachelor of Science (B.S.), Mass Communication/Media Studies
Aetna January 2014 - Present
Education
Florida State University 1980 — 1985
Bachelor of Business Management, Business Management
River Cruises, Inc. July 2013 - Present
FPIC/EMI 2003 - 2006
Aetna 1999 - 2003
Prudential Healthcare 1976 - 1999
Skills
Customer Service, Research, Budgets, Editing, Strategic Planning, Healthcare Insurance, Project Management, Provider Relations, Healthcare Information...
Education
Florida Community College at Jacksonville
Business
Manatee Community College
Nursing
Aetna Store front ACA enrollment center, qualifying prospective member for ACA face to faceAccount ExecutiveAetna2014 - 2015
Molina Healthcare 2009 - 2012
Skills
Healthcare, Hospitals, Managed Care, HIPAA, Healthcare Management, Medicare, Healthcare Information..., Medicaid, Medical Terminology, Health Insurance, Sales, Team Building, Customer Service, Marketing, Account Management, Employee Benefits, Sales Management, Insurance, Management, Strategic Planning, Leadership, Marketing Strategy, New Business Development, Training, Sales Operations, Process Improvement, Negotiation, Long-term Care, Customer Retention, Marketing Communications, Sales Team Building, Network Building
Education
Florida State University
Sales Team Building, Criminology
Aetna November 2006 - Present
St. Francis Hospital and Medical center August 1995 - November 2006
Skills
Medicare, Managed Care, Case Management, Utilization Management, Disease Management, Healthcare, Health Insurance, Healthcare Management, HIPAA, Health Policy, Provider Relations, Hospitals, Nursing, Healthcare Information...
Education
University of Hartford 2003 — 2005
Master of Business Administration (M.B.A.), Business Administration, 3.71
Saint Francis Hospital School of Nursing 1993 — 1995
Diploma in Nursing, Registered Nursing/Registered Nurse
Florida State University 1988 — 1990
Bachelor of Science (B.S.), Political Science
Aetna January 1980 - Present
Education
University of Hartford 1985 — 1990
MBA
Fordham University 1974 — 1978
History
Express Scripts December 2008 - Present
Atlantic Coast Bank May 2008 - August 2008
Aetna September 2007 - May 2008
Wells Fargo July 2004 - July 2006
Northern Trust Corporation November 2000 - May 2004
ADVANTA BANK CORPORATION July 1996 - May 2000
AT&T UNIVERSAL CARD May 1990 - July 1996
Skills
Training Facilitation, Employee Training, Customer Service, Supervisory Experience, Operations Management, Healthcare Management, Onboarding, Project Management, Performance Management, Team Building, Employee Relations, Cross-functional Team..., Medicare Part D
Education
University of North Florida 1984 — 1988
Florida Community College at Jacksonville 1981 — 1984
Associate of Arts (A.A.), Business Administration and Management, General
Aetna December 2013 - Present
Coventry Health Care, an Aetna Company 2002 - 2013
Coventry Health Care, an Aetna Company 2001 - 2002
Coventry Health Care, an Aetna Company 2000 - 2001
Coventry Health Care, an Aetna Company 1999 - 2000
Coventry Health Care, an Aetna Company 1998 - 1999
Coventry Health Care, an Aetna Company 1995 - 1998
Skills
Management, Communication, Program Management, Project Management, PowerPoint, Customer Service, English, Research, Analysis, Microsoft Excel, Microsoft Office, Microsoft Word, Business Analysis, Business Process, Cross-functional Team..., Health Insurance, Process Improvement, Insurance, SDLC, Leadership, Visio, Strategic Planning, Vendor Management
Education
Fontbonne University 2000 — 2002
Master of Business Administration (MBA), Business Administration and Management, General
Fontbonne University 1998 — 2000
Bachelor of Business Administration (BBA), Business Administration and Management, General
MassMutual Financial Group September 2014 - Present
Northwestern Mutual January 2014 - September 2014
Clarkson Benefit Consulting November 2010 - December 2013
Aetna October 2006 - October 2010
Aetna October 2003 - October 2006
Knight Securities April 1998 - April 2003
Southcoast Capital Corp/Loewenbaum and Company March 1996 - March 1998
New York Stock Exchange, Inc. May 1994 - March 1996
Herzog Heine Geduld September 1989 - May 1994
Garden City Country Club April 1979 - August 1989
Skills
Retirement Planning, Life Insurance, Disability Insurance, Insurance, Fixed Annuities, Series 7, Long-term Care, Strategic Financial..., Investments, Mutual Funds, Long Term Care Insurance, Estate Planning, IRAs, Series 66
Education
Fordham University 1985 — 1989
Bachelor of Science (BS), Finance, General
Chaminade HS 1981 — 1985
State of Connecticut Juvenile Superior Court June 2008 - Present
Aetna January 2003 - December 2009
Skills
Community Outreach, Public Speaking, Program Development, Case Management, Nonprofits, Social Services, Mental Health, Crisis Intervention, Microsoft Office, Customer Service
Education
Fordham University
Master of Social Work
University of Hartford
Educational Leadership, Ed.D.
Aetna December 2010 - Present
Education
University of Central Florida 2011 — 2015
Bachelor's Degree, Health Services Administration
Florida State College at Jacksonville 2002 — 2008
Associate's Degree, Health Services Administration
Aetna October 2008 - July 2014
CitiStreet August 2006 - July 2008
AMERICA ONLINE September 2000 - May 2006
Education
Florida Community College at Jacksonville 1995 — 1997
Associate's Degree, Criminal Justice and Corrections
Paxon Senior High School 1992 — 1995
High School, General Studies, graduate
Florida Blue November 2011 - Present
Aetna June 1998 - November 2007
Skills
Customer Service, Sales, Outlook, Healthcare, Leadership, HIPAA, Data Entry, Team Building, Employee Benefits, Training, Analytics, Invoicing, Claim, Insurance, Health Insurance, Medicare, Call Centers, Process Improvement, Analysis
Education
University of North Florida 2003 — 2007
Bachelor of Arts (B.A.), Psychology
Florida Community College at Jacksonville 2000 — 2003
General studies, General Studies
Self-employed 2006 - Present
Aetna January 1998 - February 2006
The Haskell Company August 1995 - December 1996
Education
Florida State College at Jacksonville 1994 — 1995
no degree, basic studies
Ed White High School 1992 — 1994
diploma, basic studies