Aetna Company
Industry: Managed care company
DescriptionAetna Inc. is an American managed health care company that sells traditional and consumer directed health care insurance plans and related services, such as medical, pharmaceutical, dental, behavioral ... Headquarters: Hartford, Connecticut, United States CEO: Mark Bertolini (Nov 29, 2010–) Parent organization: CVS Health Revenue: 60.54 billion USD (2017) Number of employees: 49,828 (2017) Subsidiaries: Coventry Health Care, Aetna International Inc.,
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16,414 Aetna employees in database. Find out everything there's to know about Aetna employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Aetna Employees
Aetna December 2009 - January 2015
Unisys December 2007 - December 2009
Schaller Anderson January 2005 - December 2007
Schaller Anderson March 2003 - January 2005
Schaller Anderson February 2001 - March 2003
Schaller Anderson February 1998 - February 2001
John Alden Life Insurance May 1993 - February 1998
Skills
Business Process..., Visio, Requirements Gathering, Business Analysis, SharePoint, Software Documentation, Business Requirements, Requirements Analysis, Access, Insurance, Analysis, Data Analysis, Healthcare, Claims Management, Customer Service, Microsoft SQL Server, QNXT, Ana
Education
Instituto Pierre Faure 1981 — 1984
Personalized Education/Accounting, Personalized Education/Accounting
Gateway Community College
aetna April 2012 - Present
Aetna Insurance October 2007 - Present
Skills
Health Insurance, Microsoft Office, Employee Benefits, Insurance, Healthcare, Training, Human Resources, Team Building, Customer Service, Employee Relations, Microsoft Excel, Coaching, Accounting, Contract Negotiation
Education
Franklin University
Bachelors, Healthcare Management
Molina Healthcare October 2010 - October 2014
Essilor February 2008 - June 2010
MultiPlan September 2005 - September 2007
ppoNEXT April 2004 - September 2005
Amerigroup Corporation February 2001 - April 2004
Dallas Nephrology Associates February 2000 - February 2001
MedSynergies February 1998 - April 1999
Pediatrix Medical Group November 1995 - February 1998
Aetna November 1992 - August 1995
Aetna September 1985 - November 1992
Skills
Managed Care, Leadership, Medicaid, Microsoft Office, Healthcare, Customer Service, Provider Relations, Microsoft Word, PowerPoint, Medicaid Managed Care, Medicare/Medicaid..., HIPAA, Physician Network..., Health Insurance, Microsoft Excel, Recruiting, Reimbursement, Project Management, Healthcare Management, Medicare, MS Project, Visio, Hospitals, Healthcare Industry
Education
Franklin University 1977 — 1982
Bachelor of Business Administration (B.B.A.), Accounting and Business/Management
Mount Gilead High School
Aetna February 2013 - Present
Aetna November 2009 - February 2013
Aetna July 2007 - November 2009
Aetna May 2006 - July 2007
Sam's Club August 2003 - May 2006
WestCare Foundation January 2002 - August 2003
Skills
Health Insurance, Insurance, Process Improvement, Business Process..., Management, Leadership, Analysis, Customer Service, Team Building, Project Management, Cross-functional Team..., Team, Team Leadership, Team Management, Teamwork, SharePoint, HIPAA, Access, Brokers, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Office 2007, Microsoft Office Xp, Call Centers, Life Insurance
Education
Fresno City College 1991 — 2003
General Education, General Education
McLane High School 1996 — 2000
Diploma, General Studies, 12
Covered California Healthcare October 2013 - Present
Aetna January 2008 - February 2013
Aetna 2008 - 2013
Aetna January 2008 - January 2012
Sprint PCS January 2000 - March 2003
Skills
Call Management, Call Center, Customer Satisfaction, Health Insurance, Cellular Communications, Call Centers, Employee Benefits, Healthcare, Human Resources, Insurance, Time Management, Managed Care, Team Building, Customer Service, Sales Management, Sales, Customer Retention, Leadership, Process Improvement, Cold Calling, Account Management, Recruiting, CRM, Sales Operations, Direct Sales, Management, Team Leadership
Education
Northwestern Oklahoma State University 1990 — 1992
Business Administration and Management, General, 2.5
Fresno City College 1988 — 1990
GED
Clovis West High 1984 — 1988
Diploma
Aetna February 2014 - Present
Norwich Family Dental Associates September 2012 - January 2014
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Social Media, Customer Service, Social Networking, Facebook, Marketing, Public Speaking, Microsoft Word
Education
Franklin Pierce College 2008 — 2012
Bachelor of Science (BS), Marketing
United Healthcare January 2014 - Present
Western Growers February 2013 - December 2013
United Healthcare August 2012 - January 2013
PPOplus March 2008 - November 2011
PPOplus 2008 - 2011
Crescent City Physicians March 2007 - March 2008
Corinthian Colleges August 2003 - March 2007
Aetna June 1980 - August 2003
Skills
Contract Negotiation, Recruiting, Management, Physicians, Provider Relations, Customer Service, Provider Network..., Provider Contracting, Medical Coding, Analysis, Health Insurance
Education
Macon Tech
Southwest High School
Diploma
Florida Metropolitan University Online
Fullerton College
Coding Associate, Accounting
SAS Retail Services December 2014 - Present
Aetna October 2005 - October 2014
Rose International June 2005 - October 2005
Skills
Health Insurance, Claim, Call Centers, Customer Service, HIPAA, Provider Relations, Outlook, Claims Management, Microsoft Office, Microsoft Excel, Microsoft Word, Benefits Administration, Employee Benefits, Telephone Skills, HMO, PPO, Healthcare, Administrative..., Health Savings Accounts, Claims Resolution, Managed Care, Visio, Claims Handling, Brokers, Medical Terminology, Claim Investigation, ICD-9, COBRA, CPT, PeopleSoft, Time Management, Medicare, Insurance, Open Enrollment, Healthcare Industry, Data Entry, 10 Key, Customer Service..., FSA, Medical Coding, Medical Records, HCPCS, Appointment Scheduling, Phone Etiquette, Commercial Insurance, Fax, Critical Illness, Office Management, Filing, Team Building
Education
Fresno City College 1998 — 2001
General Education, General Studies
Aetna October 2013 - Present
Aetna July 2012 - September 2013
Aetna February 2009 - June 2012
Aetna August 2006 - February 2009
InTouch May 2003 - April 2006
Skills
Health Insurance, Insurance, Claim, Medicare, Employee Benefits, Brokers, Health Care Reform, HIPAA, Healthcare Industry, Provider Relations, Compliance, Healthcare, Microsoft Excel, Call Center, Application Architecture, Process Improvement, Healthcare Information..., Business, Clarity, COBRA, Access, Claims Management, Strategic Planning, Disability Insurance, Call Centers, Vendor Management, Management, Managed Care, Business Process..., Gap Analysis, Performance Improvement, Software Documentation, Business Planning, Team Leadership, Outlook, Business Requirements, Project Management, Strategy, Business Analysis
Education
Fresno City College
Towers Watson October 2013 - Present
Towers Watson March 2013 - October 2013
Marjaree Mason Center April 2012 - December 2012
Aetna September 2008 - December 2011
Farmers Insurance February 2008 - September 2008
RadioShack February 2003 - December 2007
Table Mountain Casino October 2002 - January 2003
Hancock Fabrics November 2000 - October 2002
Education
University of Phoenix-San Diego Campus 2013 — 2014
Master of Business Administration (M.B.A.)
University of Phoenix 2008 — 2010
Bachelor of Science (B.S.), Business Management
Fresno City College 2003 — 2005
Transfer Credits, Business Administration and Management, General
Edison High School 1998 — 2002
Diploma, General Education
Buckeye Health Plan February 2015 - Present
Mount Carmel Health System April 2011 - November 2014
Mount Carmel Health System November 2004 - April 2011
Aetna 1993 - 2004
Skills
Leadership, Healthcare, Process Improvement, Management, Project Management, Hospitals, Training, Team Building, Cross-functional Team..., Analysis, Healthcare Information..., Health Insurance, Program Management, Analytics, Call Centers, Revenue Cycle Management, Mentoring, Patient Satisfaction, Organizational..., Staff Development, Presentation Skills, Microsoft Excel, PowerPoint, Facilitation, Market Research, Human Resources
Education
Franklin University
Graduate Business Courses
Seattle Pacific University
Foundations In Leadership
The Ohio State University
Bachelor's Degree, English/Communications Education
Watkins Memorial
High School
Aetna June 2014 - Present
Fresno Family Medical Clinic January 2014 - February 2014
Alorica December 2010 - February 2012
Kohl's Department Stores March 2006 - October 2008
Geil Enterprises November 2000 - October 2003
Skills
Escalation Resolution, Technical Support, Dispatching, Data Entry, Job Scheduling, Security Operations, Telephone Skills, Time Management, Teamwork, Call Centers, Filing, Security, Security Management, Employee Training, Inventory, Merchandising, Receptionist Duties, Alarm Systems, Computer Repair, Computer Maintenance, Communication Skills, Superior Computer Skills, Problem Solving, Phone Etiquette, Clerical Skills, Multi-line Phone, Fax, Clerical Work, Appointment Scheduling, Critical Thinking, General Office Skills, Microsoft Office 2007, Office Equipment, Office Administration, Windows 7, Customer Support, Work Well Independently, Medical Billing, Medisoft, Confidentiality, Medical Coding, Oral, Administrative Work, Close Attention to..., Dependable Team Player, HIPAA, Cpr Certified, Customer Experience
Education
Kaplan College-Fresno 2013 — 2014
Diploma, Medical Office Assistant/Specialist, 4.0 GPA
Fresno City College 2003 — 2006
N/A, Psychology
Central High School 1991 — 1995
Diploma, General
American Express November 2013 - Present
Arrigo Automotive Group March 2012 - April 2013
Aetna October 2004 - September 2011
Education
Framingham State College 1998 — 1999
Newington High School 1992 — 1996
high school diploma
Aetna May 2014 - Present
Aetna June 2007 - Present
Computer Control Corp June 1999 - June 2007
Skills
Insurance, Underwriting, Health Insurance, Training, Strategic Financial..., Financial Risk, Analysis, Financial Analysis, Wealth Management, Business Analysis, Strategic Planning, Accounting, Process Improvement, Microsoft Office, Employee Benefits, Microsoft Excel, Management
Education
Framingham State College 1980 — 1984
Bachelor's degree, Geological and Earth Sciences/Geosciences
Aetna January 2012 - May 2013
Ashford University August 2009 - December 2010
David's Bridal April 2008 - April 2009
American Eagle Outfitters November 2006 - September 2007
Clovis Unified School District August 2006 - April 2007
Dockstader Dental Lab January 2006 - September 2006
Skills
Customer Service, Microsoft Excel, Telephone Skills, Microsoft Word, Time Management, PowerPoint, Merchandising, Organizational..., 10 Key, Auditing, Spreadsheets, Public Speaking, Employee Benefits, Teaching, Lesson Planning, Common Core State...
Education
Fresno Pacific University 2013 — 2014
Bachelor's degree, Child Development
Reedley College
Associate of Arts, General Studies; an emphasis on Child Development and Secondary Education
Clovis West High School 2000 — 2005
High School Diploma
Finalsite January 2015 - Present
Partner in Publishing/The Edvantage Group April 2012 - December 2014
Mandell Jewish Community Center September 2002 - January 2013
Aetna October 1995 - November 1996
Aetna January 1991 - October 1995
Travelers June 1988 - August 1991
Skills
Instructional Design, Instructional Technology, E-Learning, Training, Needs Analysis, Learning Management..., Program Management, Educational Technology, Content Development, Project Management, Digital Project..., Public Speaking, Camtasia, Editing, Salesforce.com, Storyboarding, Content Management..., Market Research, Mavenlink, Technical Writing, Digital Photography, Market Development, Product Development, Photoshop, Zoho
Education
Syracuse University 1986 — 1988
Master of Science (MS), Instructional Design, Development, and Evaluation
Franklin & Marshall College 1982 — 1986
Bachelor of Arts (BA), Psychology
Bloomberg BNA April 2015 - Present
American Institutes for Research January 2015 - April 2015
MAXIMUS October 2014 - January 2015
Aetna 1997 - December 2013
Finiti January 2006 - January 2007
Chesapeake Appraisal and Settlement Services December 2004 - December 2005
NYLCare/Aetna US Healthcare/Aetna 1997 - 2003
Skills
Health Insurance, Underwriting, Microsoft Office, Spreadsheets, Research, Negotiation, Employee Training, Proofreading, Data Analysis, Financial Analysis, Business Analysis, Team Leadership, Coordination, Project Coordination, Coordinating Events, Highly detail oriented, Typing, Phone Etiquette, iPhone, Android, Communication Skills, Television News, Broadcast Television, Appraisals, Disbursement, Refinance, Youth Mentoring, Mentoring Of Staff, Writing, Technical Writing, Commission, Liaison, Mortgage Servicing, Photography, Benefits Design, Salesforce.com, Newsletters, Promotions, Customer Service, Software Quality..., Bookkeeping, 10 Key
Education
Frostburg State University 1993 — 1995
Bachelor of Science (BS), Mass Communication/Media Studies
Prince George's Community College 1991 — 1993
General Studies
Citrix March 2015 - Present
The Geeky Girls March 2015 - Present
Honeybee Consulting January 2009 - Present
HONEYBEE CONSULTING January 2008 - Present
Happy Grasshopper March 2013 - July 2014
Aetna April 2012 - April 2013
Champion Realty, Inc. 2005 - 2008
FRANK & ASSOCIATES January 1996 - January 2002
Skills
Social Media, Online Marketing, Editing, Copywriting, Copy Editing, Content Development, Web Content Management, Community Management, Social Networking, Facebook, Marketing, Blogging, Social Media Marketing, Newsletters, Public Relations, Press Releases, Content Strategy, Manuscript Editing, Community Development, Strategic Communications, Media Relations, SEO, WordPress, Web Content, Email Marketing, Online Advertising, Marketing Communications, Digital Marketing, Content Management, Integrated Marketing, Web Analytics, Content Marketing, New Media, Storytelling, Digital Strategy, Corporate Communications, Digital Media, Blog Marketing, Social Marketing
Education
University of Maryland College Park 1992 — 1995
Bachelor of Arts (B.A.), English, Linguistics
University of Maryland at College Park, College 1992 — 1995
of study, English Literature
Frostburg State University 1991 — 1992
English
Pinnacle Claims Management, Inc. March 2014 - Present
Aetna November 2012 - February 2014
Kaiser October 2012 - November 2012
LISI September 2011 - June 2012
Aetna November 2001 - August 2011
Skills
Communication Skills, Building Relationships, Problem Solving, Work Ethic, Team-oriented, Sales, Sales Motivation, AHIP Certified, Health Savings Accounts, Microsoft Word, Sales Presentations, Employee Benefits, Brokers, Customer Service, Microsoft Excel, New Business Development, Disability Insurance, Healthcare, Claim, Life Insurance, Health Insurance, Insurance, Dentistry, Benefits Administration, Outlook, Group Medical, Selling, COBRA, Workers Compensation, Medicare, Account Management, Flexible Spending..., Health Care Reform, Term Life Insurance
Education
2 years at Fresno City College
Fresno City College
Fresno Pacific University
Anna Maria College October 2014 - Present
Southern New Hampshire University January 2014 - Present
Herzing University Online April 2011 - Present
Bellaonline.com April 2011 - Present
Aetna April 2013 - October 2014
SALMON Health and Retirement February 2008 - April 2012
Liberty Mutual August 2006 - February 2008
Sun Life Financial June 2000 - August 2006
Skills
Leadership, E-Learning, Instructional Design, Management, Leadership Development, Public Speaking, Customer Service, Training Delivery, Training Needs Analysis, Team Building, Customer Service..., Blended Learning, Distance Learning, Adult Education, Workshop Facilitation, Captivate, Needs Analysis, Employee Training, Teaching, Staff Development, Interviews, Organizational..., Time Management, Management Training..., Strategic Planning, Instructor-led Training, Blackboard, Development & delivery..., Learning Management, Project Management, Proofreading, Published Author, Social Networking, Editing, Content Writing, Conflict Resolution, Content Development, Curriculum Design, Performance Consulting, Camtasia, Curriculum Development, ADDIE, Instructional Technology, Technical Training, American Society for..., Customer Service..., Moodle, Learning Management..., Higher Education, Training
Education
University of Massachusetts, Amherst
MBA, Management
Framingham State University
BA, Politics
Holyoke Catholic High School
Aetna March 2012 - Present
Valley Yellow Pages January 2010 - April 2012
Valley Yellow Pages December 2006 - December 2009
Law Office of Timothy W Mazzela October 2005 - December 2005
Skills
Microsoft Office, Credit Analysis, Reception, Customer Service, Outlook, Cold Calling, Customer Relations, Salesforce.com, Employee Benefits, Insurance, Microsoft Excel, Training, Team Building, Event Planning, Call Centers
Education
Fresno City College 2003 — 2004
Certificate of Completion, Business Office
The Brookings Institution September 2015 - Present
Larson for Congress September 2014 - November 2014
June Norcross Webster Scout Reservation June 2014 - August 2014
Floyd Institue for Public Policy and Analysis May 2013 - May 2014
Franklin and Marshall College August 2012 - May 2013
Aetna May 2012 - August 2012
Franklin and Marshall College September 2011 - May 2012
Office of Senator Richard Blumenthal May 2011 - June 2011
Lamont for Governor June 2010 - August 2010
The Loomis Chaffee School 2007 - 2010
Skills
Research, Public Speaking, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Leadership, Public Policy, Government, Statistics, Critical Thinking, Politics, Economics, Community Outreach, Editing, SPSS, Fundraising, Data Analysis, Public Relations, Policy Analysis
Education
Franklin & Marshall College 2010 — 2014
Bachelor of Arts (B.A.), Government, Economics
Loomis Chaffee 2006 — 2010
State Auto Insurance February 2014 - Present
State Auto Insurance December 2012 - Present
Aetna December 2011 - October 2012
Aetna December 2009 - December 2011
Aetna July 2009 - December 2009
Aetna February 1999 - July 2009
Aetna February 1997 - February 1999
Rax Restaurant June 1985 - February 1997
Skills
Microsoft Office, Microsoft Excel, Leadership, Management, Claims Management, Claims Resolution, Claims Handling, Customer Satisfaction, Employee Engagement, Employee Training, Employee Recognition, Customer Support, Change Management, Leading Change, Inventory Management, Inventory Control, Team Leadership, Staff Development, Call Centers, Human Resources, Training, Customer Service, Claim, Operations Management, Performance Management, Process Improvement, Insurance, Medicare, Employee Benefits, Vendor Management, Managed Care, Business Process..., Health Insurance, Underwriting, Cross-functional Team..., Provider Relations, Team Building, Sales, SharePoint, Time Management
Education
Franklin University 2005 — 2008
Bachelor of Science, Business Forensics
Aetna December 2009 - June 2010
Wake Forest Baptist Health July 2007 - October 2009
Wilson Pest Defense June 2006 - July 2007
BCBSNC November 2005 - May 2006
Piedmont Airlines July 1986 - May 2005
Skills
Microsoft Office, Microsoft Excel, Invoicing, Leadership, Team Building, Event Planning, Management, Microsoft Word, Public Speaking, Training, Administration, PowerPoint, Customer Service, Outlook, Process Improvement
Education
North Surry High School
High School, General Studies
Forsyth Technical Community College
Forsyth Technical Community College
Aetna June 2013 - Present
Skills
Health Insurance, Managed Care, Strategic Planning, Marketing Strategy, Marketing Communications, Human Resources, Conflict Resolution, Budgets, Business Planning, Leadership, Project Planning, Strategy, Team Building
Education
Fort Hays State University 1981 — 1984
Bachelor of Science (BS), Marketing
Aetna July 2014 - Present
Skills
Notary Public, Health Insurance...
Education
Franklin University 2013 — 2015
Master of Science (M.S.), Business Psychology
Franklin University 2010 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Westerville North High School 1979 — 1982
Diploma, Business/Commerce, General
Aetna July 2014 - Present
Nationwide Childrens Hospital March 2010 - July 2014
OhioHealth November 2008 - November 2009
OhioHealth November 2007 - November 2008
OhioHealth November 2006 - November 2007
Omnicare / NCS HealthCare March 2003 - October 2006
Omnicare/NCS December 1998 - March 2003
Omincare/NCS November 1997 - December 1998
Omnicare/NCS November 1993 - November 1997
Skills
General Ledger, Accounts Receivable, Accounts Payable, Movex, Financial Reporting, Financial Statements, PeopleSoft, Account Reconciliation, Sarbanes-Oxley, Budgets, Spreadsheets, Customer Service, Accounting, Auditing, Finance, Bank Reconciliation
Education
Franklin University 2005 — 2007
Bachelor Degree, Accounting and Forensic Accounting
Columbus State Community College 2002 — 2005
Associates Degree, Accounting
Marysville High School 1987 — 1991
Ava Anderson Non Toxic August 2014 - Present
Cherish the Children Foundation 2001 - Present
Peridot Foundation January 2000 - Present
East Catholic High School 2010 - June 2014
Aetna August 1983 - July 1994
Skills
Public Speaking, Nonprofits, Fundraising, Community Outreach, Newsletters, Event Planning, Public Relations, Leadership, Team Building, Marketing, Volunteer Management, Management, Social Media Marketing, Customer Service, Strategic Planning
Education
Furman University 1979 — 1983
Bachelor of Science (B.S.), Mathematics
Madison High School 1975 — 1979
Aetna March 2014 - Present
Continu Inc. June 2013 - Present
Fan TV January 2013 - November 2013
Inflection June 2012 - January 2013
U.S. Geological Survey (USGS) March 2011 - June 2012
TrueNorth Leadership August 2004 - November 2006
Northern Hills Christian Church August 2003 - May 2004
Skills
Go, MongoDB, Node.js, JavaScript, HTML 5, CSS, MySQL, User Experience, Ruby on Rails, Web Development, Git, SASS, Agile Methodologies, JSON, AngularJS, SOA, HTML5, HTML, Apache
Education
Full Sail University 2011 — 2012
Bachelors of Science, Web Development and Design
Houston International Insurance Group (HIIG) September 2015 - Present
Aetna February 2009 - September 2015
The Addis Group, LLC. September 2005 - February 2009
Ford Motor Credit Company February 2005 - September 2005
Skills
Insurance, Underwriting, Health Insurance, Collaboration, Interpersonal..., Property & Casualty..., Employee Benefits, Brokers, Reinsurance, Collections, Customer Service, Health Care Reform, Commercial Insurance, General Insurance, CRM, Professional Liability, Health Savings Accounts, Marketing, Training, HMO, Medical Underwriting, Strategic Planning, Casualty, Commercial Lines, Managed Care, Umbrella Insurance, PPO, Liability, Leadership
Education
West Chester University of Pennsylvania 2002 — 2004
Bachelor of Science (B.S.), Communication and Media Studies
Full Sail University 1995 — 1997
Associate's degree, Cinematography and Film/Video Production
Aetna October 2014 - Present
Aetna March 2014 - October 2014
CVS Caremark Corporation January 2001 - March 2014
Eckerd Drugs January 1998 - May 2001
Eckerd Drugs January 1998 - January 2000
Skills
Medication Therapy..., Pharmacy Automation, Pharmacy Benefit..., Certified Immunizer, Pharmacy, Community Pharmacy, Patient Counseling, Immunization, Compounding, Pharmacy Practice, Medicare Part D, Diabetes, Pharmaceutical Industry, Pharmacists, Clinical Pharmacy, Clinical Pharmacology, Managed Care, Clinical Research, Disease Management, Medicaid, Healthcare Management
Education
University of Maryland school of pharmacy 1987 — 1990
B.S. Pharmacy, Pharmaceutical Sciences
Frostburg State University 1985 — 1987
Pre Med, Pre-Medicine/Pre-Medical Studies, Pre-Pharmacy
Aetna August 2007 - Present
Natural Partners, Inc. August 2006 - June 2007
Citi Financial November 2004 - May 2006
Skills
Team Building, Customer Service, Public Speaking, Healthcare, HIPAA, Clinical Research, Therapists, Start-ups, First Aid, Microsoft Office, Leadership, Cpr Certified, Management, Strategic Planning, Coaching, Program Management, Healthcare Information..., Team Leadership, Entrepreneurship, Problem Solving, Training, Research, Teaching, Microsoft Excel, Policy, Registered Nurses, Provider Relations, Telephone Triage, Nursing Documentation, Nursing Process
Education
Coronado High School 1999 — 2002
Gateway Community College
Associate of Science (AS), Registered Nursing
Aetna August 2011 - Present
AdvancedICU March 2011 - August 2011
Advanced ICU March 2010 - October 2010
Via Christi Health System February 2007 - March 2010
Philips VISICU January 2004 - January 2010
eICU enVision June 2004 - February 2007
Rockingham Memorial Hospital January 1999 - June 2004
Pulmonary Associates January 1998 - January 1999
Medical College of Ohio Hospital January 1993 - January 1995
Hospitalist Physician St. Vincent Hospital January 1993 - January 1995
Skills
Multi-State Care..., Provider Relations, strategic medical..., Critical Care Physician, Mentoring, Business Strategy, Business Management, Change Management, Employee Relations, Financial Reporting, Government Relations, Healthcare Information..., Health Insurance, Innovation Management, Knowledge Management, Leadership Development, Lean Healthcare, Medical Billing, Customer Negotiations, Organizational..., Strategic Planning, Quality Management, Quality Auditing, Telecommunications, Telemedicine, Risk Management, User-centered Design, Medicine, Critical Care, HIPAA, Cross-functional Team..., Internal Medicine, Organizational..., ICU, Leadership, Disease Management, EMR, EHR, Critical Care Medicine, Informatics, Quality Improvement, Team Leadership, Contract Negotiation, Project Planning, Board Certified, Health Information..., Performance Improvement, eHealth, Microsoft Office, Healthcare
Education
COLLEGE EDUCATIONFriends University 2008 — 2011
Master, Organizational Development 2009
Friends University 2007 — 2009
MSOD, Organizational Developement
Centre de Cultural y Linguistics a Costa Rica, Central America 2003 2003 — 2003
Spanish
University of Kansas School of Medicine 1995 — 1998
MD, Pulmonary and Critical Care Fellowship
University of Kansas School of Medicine 1995 — 1998
MD, Pulmonary and Critical Care
Medical University of Ohio at Toledo 1992 — 1995
MD, Internal Medicine
Medical College of Ohio 1988 — 1992
MD, Medicine
BGSU Bowling 1983 — 1988
Bachelor of Arts and Science, Biology and German
Bowling Green State University 1983 — 1988
BS, Biology and German
University of Salzburg 1986 — 1987
Exchange student, German
Palmetto Health July 2013 - Present
OSU Physicians September 2010 - July 2013
OSU Internal Medicine/OSU Physicians August 2006 - September 2010
Quincy Medical Group 2003 - 2006
Physicians MSO 1999 - 2003
ProMedica 1996 - 1999
Associated Physicians of MCO 1990 - 1994
Aetna 1988 - 1989
Skills
EMR, Customer Service, Healthcare Information..., Strategic Planning, Invoicing, Employee Training, Revenue Cycle, Medical Billing, Change Management, HIPAA, Software Documentation, Medical Records, Healthcare Management, Compliance, Medicare/Medicaid..., Managed Care, Medicaid Managed Care, Physician Coding, Microsoft Office, Epic Systems, IDX, Mysis, McKesson Revenue..., Project Management, Medicare Advantage, Medical Coding, Healthcare Industry, Medicare, Physicians, Hospitals, Healthcare, Medicare/Medicaid...
Education
Franklin University
Bachelor of Business Administration (BBA)
University of Toledo
Associate's degree
Fluke Corporation IT Manager - Oracle ApplicationsFlukeSeptember 1991 - September 2005
Holland America Line June 1988 - September 1991
Aetna April 1986 - June 1988
Skills
Program Management, Cross-functional Team..., Integration, Process Improvement, Strategic Planning, Lean Manufacturing, Business Process, SharePoint, Management, Supply Chain Management, Mergers & Acquisitions, Product Management, Product Marketing, ERP, Acquisition Integration, Business Analysis, Manufacturing, Project Management, Oracle E-Business Suite, Product Development, Vendor Management, Mergers, Leadership, Supply Chain
Education
Fort Lewis College 1983 — 1985
ba, Business - Marketing
Green Mountain College 1981 — 1983
Business - Marketing
CHS
Constellation Brands February 2011 - Present
Insurance Relief January 2010 - February 2011
Cancer Care Associates, Fresno Ca March 2009 - December 2009
Kaiser Permanente October 2007 - July 2008
Crawford and Company January 2004 - December 2004
Aetna December 2002 - January 2004
Bank of America October 2000 - December 2002
Pacific Bell Wireless August 1998 - October 2000
Skills
Accounts Receivable, Invoicing, Payroll, Outlook, Office Management, Data Entry, Training, Administration, Accounts Payable, Time Management, Telephone Skills, Administrative...
Education
Fresno City College 1991 — 1993
none, pre nursing
Madera High School 1987 — 1991
Fresno City College Nursing
Madera Adult School
Aliya Financial Technologies September 2015 - Present
Aetna August 2012 - Present
USAA January 2010 - August 2012
Accelerated Value, LLC May 2008 - January 2010
HSBC Card Services May 1999 - March 2008
Skills
Risk Management, Strategy, Analytics, Call Center, Credit Cards, Financial Services, Banking, Portfolio Management, Credit, Customer Experience, Financial Risk, Retail Banking, Relationship Management, Executive Management, Process Improvement, Credit Risk, Loans, Call Centers, Business Analysis, Business Process..., Vendor Management
Education
Franklin Pierce University 1989 — 1993
BS Financial Management, Finance
Aetna 2011 - Present
Skills
Insurance, Management, Microsoft Office, Customer Service, Leadership, Managed Care, Life Insurance, Underwriting, Healthcare, Account Management, Strategic Planning
Education
Friends University
Master of Business Administration (MBA), Health/Health Care Administration/Management
Aetna June 2015 - Present
Aetna May 2014 - Present
South Windsor Parks and Recreation May 2010 - August 2013
Anthropologie June 2012 - August 2012
University of Connecticut - Dining Services January 2012 - May 2012
South Windsor Parks and Recreation June 2009 - August 2009
Skills
Social Media, Teamwork, Public Speaking, Event Management, Time Management, Microsoft Office, Customer Service, First Aid, Event Planning, Research, English, Windows, Leadership, Networking, Social Media Marketing, Data Analysis, Cross-functional Team...
Education
The University of Connecticut 2011 — 2015
Bachelor of Arts (B.A.), Chinese and Economics
Fudan University 2013 — 2014
East Catholic High School 2007 — 2011
High School Diploma, College Preparatory, 3.95 weighted GPA
Major Banking Institution December 2014 - Present
Major Banking Institution January 2012 - December 2014
Aetna February 2003 - February 2011
Education
Keller Graduate School of Management of DeVry University 2009 — 2013
Master's degree, Management Information Systems, General
Franklin University 2004 — 2008
Bachelor of Applied Science (BASc), Management Information Systems, General
Johnson and Wales University 1999 — 2001
Associate of Science (AS), Culinary Arts/Chef Training
Aflac January 2014 - Present
Aflac April 2012 - Present
Aetna September 2008 - April 2012
Palmetto Citizens Federal Credit Union February 2007 - September 2008
Verizon Wireless September 2000 - September 2006
Skills
Time Management, Communications, Analytical, Training, Employee Benefits, Management, Human Resources, Analysis, Customer Service, Insurance, Budgets, Policy, Process Improvement, Finance, Microsoft Office, Leadership, Healthcare, Financial Analysis, Sales, Payroll, Analytical Skills
Education
University of Phoenix-Columbia Campus 2009 — 2011
Bachelor of Science, Health Administration, 3.58
Midlands Technical College 1998 — 2000
Associate in Science, Science, 3.0
Gardner-Webb University 1995 — 1997
Science
Brewer Insurance Information Services
Residential Producers License in Accident, Health, and Life Insurance., South Carolina Department of Insurance
Hewlett Packard Enterprise July 2015 - Present
Aetna May 2013 - Present
Field Pro Services LLC April 2010 - September 2012
Merritt Recruiting – Oakland October 2010 - November 2011
Aldo Inc August 2008 - September 2010
Skills
Customer Service, Public Speaking, Event Planning, Research, Non-profits, Event Management, Data Analysis, Community Outreach, Fundraising, Insurance, Grant Writing, Product Management, Teaching, Google Docs, Statistics, Marketing Communications, Nonprofits
Education
California State University 2010 — 2012
B.A/B.S, Operations Management/Corporate Management; Management
Front Range Community College 2006 — 2008
Associates of Arts, Liberal Arts; Liberal Arts; Biology, Chemistry, Humanities, Psychology
Northeastern University January 2014 - Present
Aetna April 2012 - December 2013
Aetna 2010 - May 2012
Aetna 2005 - 2010
The Chickering Group 2000 - 2005
Greater Media Boston 1999 - 2000
Skills
Marketing, Marketing Strategy, Marketing Communications, Project Management, Health Insurance, Event Planning, B2B Marketing, New Business Development, Integrated Marketing, Advertising, Lead Generation, Email Marketing, Account Management, Direct Marketing, Sales, Vendor Management, Leadership, Segmentation, Strategic Planning, Insurance, Management, Employee Benefits, Web Analytics, Strategy
Education
Suffolk University - Sawyer School of Management 2009 — 2012
MBA, Marketing
Framingham State University 1995 — 1999
BA, Communications
Arlington Catholic 1991 — 1995
Carriage Inn of Steubenville April 2012 - Present
Sunnyslope Nursing Home November 2011 - April 2012
Charity Hospice, Inc June 2010 - November 2011
Charity Hospice, Inc June 2010 - November 2011
Aetna, Inc September 2008 - June 2010
Aetna August 2002 - June 2010
Aetna, Inc August 2002 - September 2008
Checkfree, Corp June 2000 - May 2002
Checkfree Corp January 1998 - June 2000
Lancia Nursing Home January 1996 - January 1998
Skills
Hiring, Payroll Processing, Payroll, Human Resources, Customer Service, Employee Benefits, Healthcare, Microsoft Office, Benefits Administration, New Hire Orientations, Coaching, Employee Relations, PeopleSoft, Outlook, Healthcare Management, Interviews, Medicare, HR Policies, Employee Engagement, Personnel Management, Organizational..., Management, Policy, Medicaid, Training, Nursing, HIPAA, Strategic Planning
Education
EGCC 2010 — 2012
Eastern Gateway Community College 2010 — 2012
Associates; Bachelors, Business; HR Management
The Ohio State University 1995 — 1996
Nursing
The Ohio State University Nursing 1995 — 1996
Franklin University
Bachelor of Business Administration (BBA), Human Resources Management and Services
Aetna
Skills
Customer Service
Education
Franklin University
Bachelor's Degree, Health/Health Care Administration/Management
Highmark Health March 2015 - Present
Highmark Health January 2014 - Present
Magellan Health Services August 2010 - December 2013
American School for the Deaf 2003 - 2013
Aetna January 2004 - August 2010
Aetna January 2000 - July 2004
Export-Import Bank of the United States November 1996 - November 1999
The Wexler Group April 1989 - November 1996
US. House of Representatives December 1982 - April 1989
Skills
Strategic Communications, Communication Training, Community Development, Program Management, International Relations, Internal & External..., Media Relations, Speech Writing, Communications Planning, Reputation Management, Crisis Management, Press Releases, Message Development, Public Speaking
Education
Franklin & Marshall College 1977 — 1981
Bachelor of Arts (B.A.), Political Science and Government
Bishop Eustace Preparatory School 1973 — 1977
Aetna August 2015 - Present
Aetna July 2011 - Present
Aetna July 2009 - July 2011
Aetna October 2007 - July 2009
Chase May 2004 - August 2007
Bank of America December 2000 - April 2004
First Federal Savings & Loan July 1997 - November 2000
Skills
Management, Microsoft Office, Employee Benefits, Microsoft Word, Accounting, Microsoft Excel, Microsoft Publisher, Access Database, Employee Relations, Affinity Groups, Accounts Receivable, Account Reconciliation, Chargebacks, Financial Analysis, Team Building, Performance Management, Project Management, Account Management, Team Leadership, Business Strategy, Event Planning, Relationship Management, Outlook, Talent Acquisition, Public Speaking, Marketing, Managed Care, PowerPoint, Analysis, PeopleSoft, Access, Organizational..., Coaching, Non-profits, Executive Coaching, Social Media, Talent Management, Forecasting, Spanish, Workforce Planning, Organizational..., Succession Planning, HIPAA, Budgets, Call Center, Software Documentation, Conflict Resolution, Customer Service, Health Insurance, Employee Engagement
Education
Franklin University 2015 — 2017
Master's Degree, Health/Health Care Administration/Management
Franklin University 2011 — 2014
Bachelor's Degree, Healthcare Management
American InterContinental University 2006 — 2007
Associates, Business Administration
Aetna September 1995 - Present
Skills
Health Insurance, Customer Service, Claim, Business Analysis, Employee Benefits, Insurance, Microsoft Word, Medicare, Strategic Planning
Education
Fresno City College 1988 — 1992
Associate's degree
Blue Cross and Blue Shield of North Carolina July 2012 - Present
Aetna September 2007 - October 2011
Skills
Insurance, Health Insurance, Customer Service, Microsoft Excel, Microsoft Office, Healthcare, Medicare, Outlook, Claim, Employee Benefits
Education
Forsyth Technical Community College 2014 — 2016
Associate’s Degree, Registered Nursing/Registered Nurse
Aetna January 2007 - July 2013
Aetna January 2007 - July 2013
Skills
Insurance, Brokers, Underwriting, Employee Benefits, Health Insurance
Education
Fresno State 1978 — 1982
Bachelor of Science (BS), Business Administration, Marketing, Management and Operations.
Fresno City College 1976 — 1978
Associate of Arts (A.A.), General Administration
Amerigroup Corporation March 2011 - Present
WellCare April 2010 - August 2010
WellCare April 2007 - April 2010
Aetna Retiree Markets April 2005 - April 2007
Aetna February 2002 - April 2005
PriceWaterhouseCoopers 2000 - 2002
Blue Cross Blue Shield of Florida 1997 - 2000
Towers Perrin 1992 - 1997
Skills
Strategic Planning, Product Management, Product Development, Corporate Development, Marketing Communications, Direct to Consumer, Leadership, Marketing Management, Managed Care, Medicaid, Medicare, Team Building, Marketing Strategy, Healthcare Management, Strategy, Healthcare, Medicare Part D, Health Policy, Budgets, Health Insurance, Insurance, Marketing, Healthcare Consulting, Physicians, Network Development, Cross-functional Team..., Change Management, Disease Management, Management, HIPAA, Provider Relations, HMO, Healthcare Industry, Product Launch, Pharmacy Benefit...
Education
Icahn School of Medicine at Mount Sinai 1989 — 1991
MBA, Health Care Administration
Franklin & Marshall College 1982 — 1986
BA, Economics
Parsippany High School
Parsippany High School
Parsippany High School
STARTEK August 2014 - Present
STARTEK February 2014 - August 2014
Kelly Services October 2011 - January 2014
MetLife July 2007 - October 2008
Aetna January 2006 - June 2007
Skills
Applicant Tracking..., Talent Acquisition, Recruiting, Onboarding, Internet Recruiting, Talent Management, Employee Relations, Sourcing, Employee Benefits, College Recruiting, Human Resources, Technical Recruiting, Contract Recruitment, Interviews, Vendor Management, Staffing Services, Temporary Placement, Management, Screening Resumes, Payroll, Executive Search, Benefits Negotiation, Temporary Staffing, Screening, Background Checks, New Hire Orientations, Job Fairs, Permanent Placement, Hiring, Taleo, Resume Writing
Education
Franklin Pierce University 2003 — 2005
Business
Suffield High School
Suffield High School
Aetna June 2014 - Present
Aetna September 2013 - May 2014
Patagon Health September 2008 - August 2013
Fluidnet August 2010 - February 2013
Allscripts April 2007 - September 2008
Invitrogen October 2003 - January 2007
GE Medical Systems January 2002 - September 2003
GE Medical Systems Information Technologies January 2001 - December 2001
GE Transportation Systems June 2000 - December 2000
GE Harris Europe January 1999 - June 2000
Skills
Strategy, Product Development, Operations Management, Venture Capital, Start-ups, Leadership, Integration, Acquisition Integration, Business Development, Process Improvement, Medical Devices, Healthcare, Cross-functional Team..., Product Management, Mergers & Acquisitions, Management, Mergers, Six Sigma, Commercialization, Healthcare Information..., Due Diligence, Go-to-market Strategy, Strategic Planning, Negotiation, Program Management, Executive Management, P&L Management, Business Process
Education
The University of Connecticut 1982 — 1986
Bachelor of Science, Electrical Engineering, Control Systems Engineering
Gannon University 1988 — 1991
Masters of Science, Engineering, Systems Engineering
Stanford University Graduate School of Business 2008 — 2008
Customer Focused Innovation
Massachusetts Institute of Technology 2009 — 2009
Entrepreneur Development Program
The Dartmouth Institute 2009 — 2009
Public Health
UnitedHealth Group February 2015 - Present
Aetna May 2009 - September 2014
Aetna October 2007 - May 2009
Aetna March 2006 - October 2007
Aetna January 2000 - January 2006
Aetna March 1998 - January 2000
Aetna July 1995 - March 1998
Aetna January 1994 - July 1995
CVS Pharmacy September 1990 - September 1993
Skills
Process Improvement, Leadership, Management, Project Management, Strategy, Project Planning, Cross-functional Team..., Business Development, Insurance, Requirements Gathering, Marketing, Training, Budgets, Time Management, Team Management, Sales, Employee Benefits, Agile Project..., TeamSite Content..., TeaLeaf/Opinion Labs, MS Project, MS Access, MS Office Applications, Adobe Flash, Vendor Management
Education
Franklin Pierce College 1986 — 1990
Bachelors of Arts, Mass Communications
Daniel Hand High School 1982 — 1986
The Assurance Group February 2015 - Present
Aflac November 2014 - February 2015
Aetna October 2011 - October 2013
Skills
Customer Service, Management, Sales, Strategic Planning, Leadership, Public Speaking, Marketing, Team Building, Research
Education
Fresno City College 2006 — 2008
Business Administration and Management, General
Aetna August 1998 - Present
The Little Gym International, Inc. April 2005 - May 2006
Skills
Health Insurance, Customer Service, Medical Terminology, Microsoft Office, HIPAA, Microsoft Excel, Microsoft Word, Microsoft Publisher, Outlook, PowerPoint, Internet Explorer, Windows 8, Windows Vista, Typing, Teamwork, Organization Skills, Training, Event Planning
Education
Gaston College 2007 — 2013
Associate's Degree, Medical Office Management/Administration, 4.0 GPA
Gaston College 2007 — 2013
Associate's Degree, Business/Office Automation/Technology/Data Entry, 4,0 GPA
The Henderson Group, LLC. July 2012 - Present
Your Insurance Group February 2014 - Present
Transamerica Life Insurance Company September 2013 - Present
Aflac September 2013 - Present
Levinson & Associates, Inc. June 2013 - Present
The Rosa M. Foundation June 2013 - Present
Aetna October 2013 - July 2014
Coventry Health Care, an Aetna Company October 2013 - July 2014
Treasure Coast Christian Academy April 2011 - May 2012
Dale Cassens School August 2005 - August 2007
Skills
Insurance, Life Insurance, Prescription Drugs, Affordable Care Act, Final Expense Planning, College Savings Plans, College Funding..., Medicare Advantage, Health Insurance, Dental Insurance, Annuity Sales, Medicare Supplements, Medicare Part D, Variable Life, Whole Life, Universal Life, Medicare Prescription..., Variable Annuities, Accident Benefits, Mortgage Insurance, Disability Insurance, Long-term Care, Term Life Insurance, Dental Sales, Medicare, Short Term Medical, Accident Insurance, Social Networking, Social Media, Social Media Marketing, Fundraising, Public Relations, Community Outreach, Behavior Modification, Non-profits, Applied Behavior..., Behavioral Health, Behavior Management, Special Education, HIV/AIDS prevention, HIV/AIDS, Sexual Health, Sexuality Education, Customer Service, Education, Management, Leadership, Marketing, Team Building, Training
Education
GoldCoast Schools 2013 — 2013
0215-LIFE INCL VAR ANNUITY & HEALTH, Insurance
Full Sail University 2009 — 2011
BS, Entertainment Business
Indian River Community College 2001 — 2002
Applied Behavioral Analysis
Fort Pierce Central High 1989 — 1993
High School/Secondary Diploma Programs
SolarWinds May 2015 - Present
Verizon Enterprise Solutions Group February 2013 - May 2015
Aetna June 2010 - February 2013
BSI February 2009 - February 2010
Target June 2006 - February 2009
Skills
Customer Service, Customer Satisfaction, Salesforce.com, Citrix, Business, Typing, Time Management, Lotus Notes, Invoicing, Customer Service..., Cashiering, Managed Services, Avaya, Telephony, PRI, DS1, Centrex, PIP, Cloud Computing, Cloud Security, Research, Billing Process, Solution Selling, Sales, Account Management, Direct Sales, Telecommunications, VoIP, Contract Negotiation, contract renewal..., Business connection, Quotas, Dedicated Internet, Microsoft Excel, Microsoft Word, Microsoft Technologies, Healthcare, ISO 9000, ISO 9001, WiFi, Hunting, Online Research, Quality Assurance, Logistics
Education
Strayer University 2010 — 2012
Bachelor of Science (BS), Criminal Justice
Frostburg State University 2003 — 2006
History, History
Herndon High School
Cognizant Technology Solutions September 2012 - Present
Aetna June 2012 - August 2012
Horizon Blue Cross Blue Shield of New Jersey December 2010 - June 2012
Texas Medicaid & Healthcare Partnership January 2008 - December 2010
EDS Group September 2006 - February 2008
PacifiCare February 2005 - June 2006
Skills
Master Data Management, Data Governance, Data Mapping, Requirements Analysis, Data Analysis, Data Modeling, Software Project..., Business Analysis, Agile Methodologies, UML, SQL, Business Intelligence, Requirements Gathering, Scrum, PL/SQL, Software Development, User Acceptance Testing, EDI, HL7, MITA, Data Warehousing, SDLC, Data Migration, Oracle, SOA, Enterprise Architecture, Business Requirements, Software Documentation, Informatica, Testing, Business Process, Analysis, IT Strategy, Integration, Consulting, Solution Architecture, ETL, Vendor Management, Enterprise Software, Visio, Microsoft SQL Server, HP Quality Center, Data Integration, Project Management, Quality Assurance, Program Management, Databases, Management
Education
Gannon University
Master of Science (MS), Computer Engineering
Uttar Pradesh Technical University
Bachelor of Engineering (B.E.), Electrical and Electronics Engineering
Liberty Property Trust August 2014 - Present
Liberty Property Trust August 2005 - July 2014
Liberty Property Trust January 2005 - August 2005
Aetna April 1997 - October 1998
KPMG August 1991 - September 1996
Skills
Benefits Communications, Short Term Disability, Workers' Compensation..., FMLA, HR Metrics, Benefits Claims..., Benefits Orientations, Insurance Billing, Human Resources, Payroll Processing, Customer Service, Handle Confidential..., Employee Relations, Employee Engagement, Employee Benefits, Health Care Reform, Benefits Administration, Voluntary Employee..., Compensation & Benefits, Salary Review, Internal Communications
Education
Pennsylvania State University-Great Valley Graduate Center 2005 — 2005
Certificate of Course Completion, Human Resources/FMLA Administration/HR Basic Laws
Furman University 1987 — 1991
Bachelor of Arts (B.A.), Political Science
Ridgewood High School, Ridgewood, New Jersey 1984 — 1987
Diploma, General Studies
California Cancer Associates for Research & Excellence January 2015 - Present
Clovis Community Medical Center May 2014 - January 2015
Blue Shield of California May 2012 - September 2012
Aetna August 2009 - August 2010
MATT Construction June 2007 - February 2008
Beal Properties, Inc November 1998 - November 2004
Skills
Brokers, Fax, Customer Service, 10 Key, Medicaid, Claims Management, Microsoft Excel, File Management, Certifications..., Accounts Receivable, Accounts Payable, Office Management
Education
Fresno City College 1987 — 1989
Fresno City College
Cosmetology Degree
Aetna February 2014 - Present
Aetna August 2011 - January 2014
SunTrust Bank November 2007 - July 2010
SunTrust Bank April 2006 - November 2007
Honeywell December 2002 - February 2006
Crane June 2000 - December 2002
Skills
E-commerce, Marketing, Market Analysis, Business Case, Mobile Applications, User Experience Design, P&L Accountability, Analytics, Product Management, Direct Marketing, Segmentation, Multi-channel Marketing, Digital Marketing, Cross-functional Team..., Customer Experience, Mobile Devices, CRM, Online Marketing
Education
University of South Carolina - Darla Moore School of Business 1998 — 2000
MBA, Marketing
Furman University 1993 — 1997
BA, Psychology
Aetna May 2015 - Present
Apache Junction Hospital December 2009 - Present
Krypton Garage April 2014 - May 2015
Banner Health June 2013 - May 2015
Apache Junction Hospital October 2008 - December 2009
Advanced Cardiac Specialists January 2007 - October 2008
Skills
Accounting, Financial Reporting, Auditing, Microsoft Excel, Financial Analysis, Microsoft Office, Financial Accounting, Tax, Internal Controls, Microsoft Word, PowerPoint, Budgets, Customer Service, Accounts Payable, Analysis, Management, Project Management, Strategic Planning, Process Improvement, Training, Healthcare
Education
Mesa Community College 2011 — 2014
Currently Enrolled, Business, Management, Marketing, and Related Support Services
Gateway Community College 2004 — 2004
Certified Nursing Assistant, Nursing Education
Aetna May 2009 - Present
Forsyth Technical Community College 2008 - Present
Skills
Christian Ministry, Parenting, Mentoring, Ministry Leadership, Nursing Practice, Long Term Acute Care, Nursing Management, Patient Advocacy, Infection Control, Staff Development, Teaching Adults, Engaging Public Speaker, Planning & Execution of..., Presentation Development, Computer-savvy, Technical Training, Curriculum Development, Teaching, Healthcare, Higher Education, Leadership Development, Public Speaking
Education
Forsyth Technical Community College
ADN, Registered Nursing/Registered Nurse
NC A&T State University
BS, Industrial Electronics Technology/Technician
Aetna December 2013 - Present
Coventry Health Care, an Aetna Company February 2012 - December 2013
Ahold September 2009 - February 2012
Wilson College September 1999 - February 2012
Ahold September 2007 - September 2009
Ahold August 2001 - September 2007
Corning Incorporated May 1989 - August 2001
Skills
Management, Leadership, Project Portfolio..., Program Management, Project Planning, Analysis, Business Analysis, SDLC, Requirements Analysis, PMP, Business Process, Business Intelligence, IT Management, Visio, PMO, Vendor Management, MS Project, Cross-functional Team..., IT Strategy, Software Project..., Software Development, Six Sigma, Team Management, SharePoint, People Management, Healthcare Industry, Healthcare Information..., Business Process..., Grocery Industry
Education
Frostburg State University 1997 — 1999
Master of Business Administration (MBA)
Shippensburg University of Pennsylvania 1985 — 1989
Bachelor of Science, Computer Science
Der Manouel Insurance Group August 2006 - Present
Wells Fargo Insurance Services September 1999 - July 2006
Cigna December 1996 - September 1999
Aetna October 1994 - November 1996
Skills
Health Insurance, Customer Service, Marketing, Microsoft Excel, Social Media, Account Management, Brokers, Underwriting, General Insurance, Employee Benefits, Leadership, Strategic Planning
Education
Fresno City College 1978 — 1979
Microbiology, General
Fresno State 1973 — 1974
General Studies
Fresno City College 1970 — 1972
McLane High School 1967 — 1970
Aetna April 2014 - Present
NCO Financial Systems December 2010 - March 2012
JPMorgan Chase August 1997 - November 2010
Skills
Persuasive Communication, Customer Negotiations, Data Analysis, Fraud Investigations, Data Verification, Team Leadership, Problem Solving, Marketing Strategy, Team Oriented, Financial Reporting, Auditing, Information Security..., Negotiation, Invoicing, Team Management, Fraud, Public Speaking, Call Centers
Education
Franklin University 2012 — 2014
Bachelor's Degree, Business Administration, 3.53
The Ohio State University 1993 — 1996
None, Wildlife Biology
Marion Catholic High School 1988 — 1992
Diploma, College Prep
Group Benefit Solutions, Inc March 2010 - Present
Blue Cross Blue Shield of North Carolina December 1996 - March 2010
Aetna 1995 - 1996
Provident Life & Accident Insurance Company August 1973 - December 1995
Skills
Health Insurance, Healthcare, Employee Benefits, Disability Insurance, Health Savings Accounts, Insurance, Self-funded, Term Life Insurance, Medicare, COBRA, Brokers, Life Insurance, Workers Compensation, Long-term Care, Health Care Reform
Education
Gaston College
Enterprise Holdings March 2014 - Present
Liberty Tax Service January 2014 - April 2014
Polaris Real Estate December 2002 - January 2014
Aetna November 2000 - December 2002
Bob Wood Realty January 1997 - November 2000
Skills
Strategy, Real Estate, Cross-functional Team..., Project Management, Process Improvement, Residential Homes, Proposal Writing, Construction, Sales Operations, Software Documentation, Finance, Property, Rentals, Insurance, Negotiation, Contract Negotiation, Selling, Marketing, Strategic Planning, Team Building, Customer Service, Leadership, Sales, Management
Education
Gardner-Webb University 2010 — 2013
IMBA, International Business
The University of Georgia 2003 — 2006
BSed, Marketing Education
Athens Technical College 1994 — 1996
AA, Marketing Management
Aetna 2013 - Present
Coventry Health Care 2010 - 2013
Project Management Institute 2009 - 2011
AAA NCNU 2010 - 2010
American Express 2010 - 2010
Apollo Group 2009 - 2009
DHL 2007 - 2009
DHL 2005 - 2007
MSS Technologies 2002 - 2005
Project IntuITions, Inc. 2000 - 2002
Skills
Software Development..., PMP, PMO, Project Portfolio..., SDLC, Program Management, Vendor Management, Process Improvement, Software Project..., Business Analysis, Project Management, Business Process..., Change Management, IT Strategy, Business Process, Requirements Analysis, Resource Management, Integration, MS Project, Business Intelligence, ERP, Data Center, Management, Cross-functional Team..., Requirements Gathering, SharePoint, Business Transformation, Project Planning, Business Requirements, IT Management, Leadership, Quality Assurance, Testing, Visio
Education
Western International University
Bachelors, Computer Information Systems
Gateway Community College
A.A.S., Computer Application Programming
Bristol-Myers Squibb April 2015 - Present
Novartis Pharmaceuticals November 2009 - March 2015
Novartis March 2006 - October 2009
Sanofi October 1998 - February 2006
Aetna August 1996 - September 1998
Aetna August 1993 - July 1996
Skills
Neurology, Pharmaceutical Sales, Psychiatry, Sales Effectiveness, Dermatology, Product Launch, Allergy, Managed Care, Respiratory Products, Training, Selling, Leadership, Hospitals, Technical Sales..., Marketing Strategy, Direct Sales, Account Management
Education
Penn State University 1999 — 2002
Master of Business Administration (MBA)
Franklin & Marshall College 1989 — 1993
Bachelor of Arts (B.A.), Government and Sociology
Aetna May 1997 - Present
Education
Rensselaer Polytechnic Institute at Hartford 2007 — 2011
Master of Science (MS), Management
Franklin Pierce University 1990 — 1994
B.A., Mass Communications
Medaris Designs May 2005 - Present
The Hartford September 2004 - January 2005
Aetna May 2002 - March 2004
Channel One News September 2000 - June 2001
channel one 1998 - 2001
directv 1998 - 2000
soundcastle 1998 - 2000
DIRECTV 1997 - 1999
Soundcastle Studios September 1996 - May 1997
Andersen Consulting, CST 1996 - 1997
Education
Full Sail University 1994 — 1996
Sun Life Financial July 2010 - Present
The Hartford March 2005 - July 2010
Marsh 2001 - 2003
Aetna 1996 - 2001
Skills
Dental, Customer Relations, Marketing Strategy, Group Benefits, Employee Benefits, Insurance, Underwriting, Disability Insurance, Account Management, New Business Development, Strategic Planning, Analysis, Negotiation, Problem Solving, Consultative Selling, Disability Management, General Insurance, Customer Service, Brokers, Selling, Health Savings Accounts, Medicare, Life Insurance, Term Life Insurance, Fixed Annuities, Critical Illness, Accident, Long Term Care Insurance, 401k, Sales, Long-term Care, Group Insurance, Dentistry
Education
Franklin Pierce University 1988 — 1992
BS, Management, IT
The Bott Agency LLC April 2012 - Present
The Powderhorn Agency Inc. July 2006 - October 2011
Alea North America 2002 - 2006
Gen Re 2000 - 2002
TIG 1996 - 2000
Aetna 1993 - 1996
Skills
Reinsurance, Underwriting, Insurance, Property & Casualty..., Casualty, Commercial Insurance, Legal Liability, Professional Liability, Captives, Excess, Liability, Enterprise Risk..., General Insurance, Risk Management, Workers Compensation, Commercial Lines, Brokers, Casualty Insurance
Education
Franklin Pierce University 1988 — 1992
BS, Accounting
Aetna January 2014 - Present
Coventry Health Care May 2002 - December 2013
Wichita Clinic January 2000 - January 2002
HEALTH-E-QUIP March 2000 - October 2000
Skills
Health Insurance, Insurance, Management, Analysis, Software Documentation, HIPAA, Managed Care, Healthcare, PPO, Project Management, Employee Benefits, Leadership, Policy, Claim, Medicare, Medicaid, Health Care Reform, HMO, Provider Relations
Education
Wichita State University 2000 — 2002
Masters, Public Health
Fort Hays State University 1995 — 1999
BS, Biology
Fort Hays State University 1995 — 1999
Bachelor of Science, Biology, General
Aetna September 2000 - Present
Avemco Insurance Company October 1994 - September 2000
Skills
Insurance, Strategic Planning, Process Improvement, Financial Analysis, Management, Financial Reporting, Accounting, Leadership, Employee Benefits, Sarbanes-Oxley Act
Education
Mount St. Mary's University 1995 — 1999
MBA
Frostburg State University 1989 — 1993
Business Administration, Business, Accounting
Aetna 2002 - Present
Friends Hospital 1995 - 2002
Skills
Healthcare Management, Public Health, Health Policy, Utilization Management, Disease Management, Healthcare, Healthcare Information..., Population Health, Clinical Research, Mental Health, Managed Care, Provider Relations, Health, Treatment, Hospitals, HMO, Healthcare Consulting, Accountable Care, Credentialing, Medicaid, HIPAA, Case Managment, Nursing, Family Medicine, EHR, Health Insurance, Health Economics, Behavioral Health, EMR, Medicine, Quality Improvement, Physicians, Prevention, Healthcare Industry, Medicare, Inpatient, Health Education, Internal Medicine, Patient Safety, Informatics, Physician Relations, Pediatrics, Network Development, Evidence-based Medicine, Medical Education, Case Management, HEDIS
Education
University of Pennsylvania 1977 — 1981
MD, Medicine
Franklin & Marshall College
Florida Peninsula Ins. Co. May 2005 - Present
Prudential Property and Casualty 2001 - 2004
Prudential Financial July 1996 - December 2003
Aetna 1980 - 1996
Skills
Insurance, Property & Casualty..., General Insurance, Underwriting, Homeowners, Reinsurance, Leadership, Risk Management, Brokers, Strategy, Claim, New Business Development, Mutual Funds, Investments, Portfolio Management, Life Insurance, Professional Liability, Accounting, Strategic Financial..., Fixed Annuities, Financial Analysis, Casualty, Liability
Education
University of Pennsylvania 1997 — 1998
executive mba. strategic alliance
University of Connecticut 1978 — 1980
MBA, finance
Franklin & Marshall College 1971 — 1975
bs, economics
Molina Healthcare December 2014 - Present
Aetna March 2013 - November 2014
Aetna September 2011 - March 2013
Ohio State University Medical Center November 2006 - September 2011
Aetna Health Inc May 2004 - November 2006
Academy of Medicine Staffing August 2003 - May 2004
RedShark Renovations May 2001 - August 2003
Guilfoile Lauterbach Associates/Midwest Provider Systems, Inc October 1998 - May 2001
Prudential Healthcare July 1997 - October 1998
Integrated Medical Resources August 1994 - July 1997
Skills
Customer Service, Sales, Public Speaking, Marketing, Contract Management, Medicaid, Project Management, Managed Care, Healthcare, Cross-functional Team..., Training, Contract Negotiation, Management, Business Development, Healthcare Management, Physicians, Access, Employee Benefits, Provider Relations
Education
Franklin University 2009 — 2011
MBA, Business Administration
Wright State University 1986 — 1990
Bachelor of Fine Arts, Acting
Aetna June 2015 - Present
Mount Carmel Health System June 2012 - June 2015
Coshocton County Memorial Hospital February 2009 - May 2012
Hospice of Central Ohio January 2007 - January 2009
The Ohio State University Medical Center January 2002 - January 2007
The Ohio State University Medical Center January 1997 - January 2002
Genesis Healthcare System 1992 - 1997
Skills
Medical Billing, Healthcare, Healthcare Reimbursement, Graduate Medical..., A/R Management, A/R Collections, Customer Service, Cost Accounting, Medicare/Medicaid..., Resource Management, Healthcare Management, Medicare, PFS, Hospital Revenue Cycle, Physicians, Healthcare Consulting, HIPAA, Physician Relations, Revenue Cycle
Education
Franklin University 2002 — 2004
Master of Business Administration (MBA), Business Administration, Management and Operations
Muskingum College
Bachelor's degree, Accounting, Economics, Psych and Information Systems
Central California Hispanic Chamber of Commerce December 2012 - Present
Aetna January 2009 - Present
Aetna April 2006 - Present
Internal Revenue Service December 2004 - April 2007
Aetna September 2002 - April 2006
Education
Fresno City College
Photography
Aetna May 2012 - Present
Health Dialog March 2001 - May 2012
Fallon Clinic April 1986 - February 2001
Skills
Wellness Coaching, Public Speaking, Nutrition, Disease Management, Behavior Change, Medical Nutrition..., Health Education, Nursing, Motivational..., Chronic Illness, Home Care, Diabetes, Healthcare, Wellness, Fitness, Long-term Care, Medical Education, Workshop Facilitation, Process Improvement, Call Center
Education
Framingham State University
M.S., Food and Nutrition
Univ of New Hampshire
B.S., Nutrition and Dietetics
Asurion August 2012 - Present
Aetna August 2009 - January 2010
Synovate April 2007 - August 2009
Alorica March 2006 - March 2007
Skills
Troubleshooting, Windows, Telephone Skills, Billing, Administration, Invoicing, System Administration, Technical Support, Customer Service, Call Centers, Software Documentation, Outlook, Windows XP, Training, Computer Hardware, Microsoft Excel, Customer Experience
Education
Fresno City College 2003 — 2005
Associate's degree, Electrical Systems Technology
Central High School 1999 — 2003
Diploma, Diploma
Aetna October 2012 - Present
Aetna October 2010 - October 2012
UnitedHealthcare 1994 - 1997
Skills
Network Development, Provider Relations, PPO, Healthcare, HMO, Health Insurance, Managed Care, Strategy, Medicaid, Healthcare Industry, Health Policy, HIPAA, Healthcare Consulting
Education
Franklin University 2000 — 2002
Master of Business Administration (MBA), Business Administration, Management and Operations
Siena College 1986 — 1988
BS, Marketing Management
State University of New York College of Agriculture and Technology at Cobleskill 1984 — 1986
Associate in Science, Business Administration and Management, General
Aetna November 2013 - Present
Coventry Healthcare 2008 - Present
Coventry Health Care March 2008 - October 2013
A division of PNC Bank December 1998 - March 2008
Skills
SDLC, Business Analysis, Visio, PMP, Requirements Gathering, Vendor Management, PMO, Requirements Analysis, Project Management, Software Project..., Process Improvement, Waterfall, SharePoint, Business Requirements, Risk Management, Data Warehousing, MS Project, Mainframe, Program Management, Project Portfolio..., Business Process
Education
Frostburg State University 1991 — 1996
BS, Computer Science, Economics, Math
Marburn Academy August 2005 - Present
Aetna 1986 - 2003
Skills
Public Speaking, Strategic Planning, Teaching
Education
The Ohio State University 2004 — 2005
M.Ed., Science, Language Arts
Franklin University 1996 — 2000
BS, Health Services Administration
Aetna Fast, accurate claims payment is one of the ways we make a difference in people's lives. Claims professionals work directly with members, doctors and employer groups, providing a friendly and knowledgeable voice at the other end of the phone at times when it's most needed.Manager / Title CompanyBuyers Title IncOctober 1998 - January 2012
By The Rockies, Inc April 2006 - September 2008
Skills
Real Estate, Payroll, taxes and..., Employee/Labor Relations, Human Resource Functions, Risk Management, Vendor Relations, Staff Training
Education
Front Range Community College 1993 — 1995
Associate of Arts (AA), Secondary Education and Teaching
Mitchell Community College May 2008 - Present
Mitchell Community College August 1995 - June 2006
Aetna April 1981 - April 1985
Skills
Microsoft Word, Accounting, Account Reconciliation, Accounts Receivable, Microsoft Excel, Microsoft Office, Verification, Problem Solving, Deposits, Customer Service, Advising People, Program Administration, Admissions, QuickBooks, Training, Calculator, Outlook, Invoicing, PowerPoint, Management, Windows 7, Spreadsheets, Public Speaking
Education
Gardner-Webb University 1995 — 1998
BS, Accounting
Mitchell Community College 1993 — 1995
AAS, Accounting
Aon Hewitt April 2013 - Present
Aetna June 2009 - May 2013
Accordant Health Services September 2006 - June 2009
Wilkes Regional Medical Center September 2002 - February 2008
Skills
Nursing, Healthcare, Utilization Management, Mental Health, Health Care..., Medical/Surgical, Case Management, Case Managment, Clinical Research, Disease Management, Elder Care, HIPAA, Healthcare Management, Health Education, Hospitals, IV, Home Care, Managed Care, Inpatient, Management, Medical Records, Medication..., Medicine, Nursing Education, Patient Advocacy, Patient Safety, Pediatrics, Process Improvement, Rehabilitation, Therapists, Treatment, Wellness
Education
Winston-Salem State University 2009 — 2010
BSN, Nursing
Wilkes Community College 2001 — 2002
Associate Degree in Nursing, Registered Nursing/Registered Nurse
Forsyth Technical Community College 1995 — 1996
Diploma, Practical Nursing, Vocational Nursing and Nursing Assistants
Union County Veterans Service Commission Office February 2009 - Present
Aetna July 1986 - December 2007
Grant Hospital June 2002 - December 2005
United States Navy Reserves June 1979 - December 1996
Riverside Methodist Hospital June 1980 - July 1986
US Navy November 1974 - February 1979
Skills
Customer Service, Microsoft Office, Excel, Counseling, Military, Policy, Benefits, Healthcare, Problem Solving, Research, Program Management, Administration, Mentoring, Word, Employee Benefits, Microsoft Word, System Administration, Employee Relations, Psychotherapy, Government, Public Speaking, Defense, Supervisory Skills, Leadership, Community Outreach, Management, Case Managment, Training, Human Resources, Process Improvement, Microsoft Excel, Coaching, Team Building, Leadership Development, Workforce Development, Resume Writing, Interviews, Strategic Planning, Conflict Resolution, Military Experience, Career Counseling, Event Planning, Career Development, Organizational..., Direct Patient Care, Outstanding leadership, Staff Development, Program Development, Nonprofits, Emergency Management
Education
Mansfield General Hospital School Of Radiology 1970 — 1972
Radiologic Technology/Science - Radiographer
Malabar 1966 — 1970
High School Dipolma, Academics
Franklin University
Business
Aetna November 2012 - Present
Community Research Foundation October 2010 - August 2012
Western Montana Mental Health Center March 2006 - February 2010
Skills
Licensed Marriage..., Mental Health Counseling, Psychotherapy, Family Therapy, Couples Counseling, Individual Counselling, Crisis Intervention, Crisis Management, Faith-based, Christian Counseling, Crisis, Psychosocial, Solution Focused, Customer Service
Education
Fuller Theological Seminary 2002 — 2004
Master of Science (M.S.), Marriage and Family Therapy/Counseling
University of Southern California 1980 — 1983
Bachelor of Arts (B.A.), Psychology
The Institutes June 2014 - Present
Aetna June 2013 - June 2014
Aetna February 2012 - June 2013
Aetna September 2006 - February 2012
Centers for Medicare & Medicaid Services April 2004 - September 2006
Schaller Anderson June 2002 - March 2004
Maryland Department of Health & Mental Hygiene May 2001 - June 2002
CareFirst BlueCross BlueShield July 1997 - April 2001
Education
Frostburg State University
Bachelor of Science, Political Science
University of Baltimore
Master of Public Administration (M.P.A.)
Aetna Financial UnderwriterCIGNA HealthcareSeptember 1998 - September 2005
Education
University College Dublin 1995 — 1997
MA, European Economic and Public Affairs
Frostburg State University 1989 — 1993
B.A., Interational Studies
Aetna April 1989 - Present
Skills
Customer Service, Claim, Health Insurance, Teamwork, Cross-functional Team..., Employee Training, Work Ethic
Education
Sanger High School 1977 — 1980
Fresno City College
Associate of Arts (AA), Business/Commerce, General
Aetna May 2007 - Present
JPMorgan Chase May 2004 - April 2007
United Cerebral Palsy September 2000 - March 2004
Skills
Customer Service, Case Management, Marketing Strategy, Customer Interaction..., Performance Management, Staff Supervision, Sales Management, Account Management, Mentoring, Staff Training, Microsoft Office 2007, Healthcare, Customer Satisfaction
Education
Franklin University 2009 — 2012
BS, Business Administration & Coomunication
Trinity Covenant Church 2000 - Present
Aetna November 1993 - Present
Manchester Musical Players 2009 - 2009
Skills
Health Insurance, Underwriting, Leadership, Microsoft Office, Account Management, Management, Training, Employee Benefits
Education
Franklin & Marshall College 1983 — 1987
Bachelor of Arts, Mathematics
Aetna July 2004 - Present
Aetna Insurance Inc July 2004 - Present
Aetna Insurance Inc May 2004 - Present
Sprint PCS November 2003 - May 2004
Sprint PCS November 2003 - May 2004
Blue Cross/Blue Shield May 2003 - November 2003
Blue Cross/Blue Shield May 2003 - November 2003
Cigna Insurance November 2002 - June 2003
Cigna Insurance November 2002 - June 2003
Education
Franklin University
Human Resource Management
DriveSmart May 2015 - Present
Aetna January 2006 - May 2007
Strategic Resource Company June 1993 - December 2005
Skills
Strategic Planning, Process Improvement, Insurance, Team Building, Operations Management
Education
Gardner-Webb University 1989 — 1993
BS, Business Administration
Midway Truck & Trailer May 2009 - Present
Aetna June 2008 - May 2010
The Longaberger Company August 2006 - July 2007
Education
Fortis College 2010 — 2012
Associate's degree, Medical Administrative Assistant
Aetna February 1998 - Present
Skills
Health Insurance, Medicare, Managed Care, Provider Relations, Utilization Management, HMO, Disease Management, PPO, Medicaid, Network Development, Healthcare
Education
McLane Highschool 1993 — 1996
GED
Fresno City College
Associate of Arts (AA)
Aetna September 2013 - Present
Saint Agnes Medical Center August 2013 - September 2013
American Heart Association American Stroke Association August 2012 - August 2013
Fresno Yosemite International Airport 2007 - 2012
Skills
Customer Service, First Aid, Microsoft Office, System Administration, Troubleshooting, Claim Investigation, Data Entry, Networking, Training, Time Management
Education
Fresno City College 2005 — 2007
Computer Systems Networking and Telecommunications
Hoover High School - Fresno 2001 — 2005
High School Diploma
BroadPath Healthcare Solutions September 2013 - Present
Allstate February 2012 - July 2012
Aetna September 2006 - March 2010
Skills
Customer Service, Sales, Management, Microsoft Excel, Property & Casualty..., Health Insurance, Life Insurance, Leadership, Strategic Planning, Commercial Insurance
Education
Fort Hays State University 2013 — 2017
Pursuing a BS, Psychology
Fort Hays State University 2013 — 2017
Psychology
The Fitness Loft October 2014 - Present
Aetna January 1999 - Present
Skills
PowerPoint, Microsoft Excel, Microsoft Word, Aspect, Group Exercise...
Education
Franklin University 2000 — 2005
Bachelor's degree, Accounting
Ivy Tech Community College 1989 — 1991
General Studies
Aetna March 2010 - Present
Education
Franklin University
Bachelor of Science (BS), Business Administration and Management, General
Franklin University
Master of Business Administration (MBA), Business Administration and Management, General
Aetna January 2000 - Present
Bank of America November 2000 - March 2004
Aetna Healthcare June 1999 - November 2000
Quadramed April 1999 - June 1999
ProPsych October 1998 - April 1999
Equitable Life Insurance Company July 1992 - November 1997
Skills
Computers, Clerical Skills, Financial Services, Communication Skills, State Legislation, Criminal Report Writing, Psychology
Education
Kaplan University 2014 — 2015
Bachelor’s Degree, Legal Studies
Kaplan University 2014 — 2015
Bachelor’s Degree, Legal Studies, General, A
Heald College 2011 — 2013
Associate in Applied Science, Criminal Justice/Law Enforcement Administration, 3.92
Valley Commercial College 1983 — 1985
Fresno City College 1980 — 1981
Westcare Foundation August 2006 - Present
Aetna August 2004 - July 2006
Skills
Social Services, Event Planning, Nonprofits, Community Outreach, Case Managment, Program Development, Fundraising, Grant Writing, Volunteer Management, Crisis Intervention, Program Evaluation, Mental Health, Grants, Psychotherapy, Community Development, Career Counseling, Case Management, Mental Health Counseling, Psychology, Conflict Resolution, Group Therapy, Adolescents, Public Speaking, Family Therapy, Counseling Psychology, Leadership Development, Research, Behavioral Health, Higher Education, Motivational...
Education
Fresno City College
Aetna 1997 - 2012
Skills
Managed Care, Wellness Coaching, Quality Management, Compliance, Utilization Management, Medicaid, Medical Coding, Medicare, Medicare Part D, Healthcare Reimbursement, HMO, PPO, HIPAA, ERISA, Network Development, Disease Management, Clinical Research, Leadership, Healthcare, Senior Clinical Director, Professional Registered...
Education
Garden City Community College 1980 — 1983
Associate's degree, Registered Nursing/Registered Nurse, Magna Cum Laude
Massachusetts State Retirement Board February 2015 - Present
Self-employed 2010 - February 2015
Crowe, Paradis & Albren, LLP 2005 - 2009
Aetna 2001 - 2004
Skills
Administrative Law, Appeals, Claim, Employee Benefits, Hearings, Insurance, Legal Issues, Personal Injury
Education
Massachusetts School of Law 2004 — 2007
Juris Doctor (J.D.)
Framingham State College 1997 — 2001
Bachelor's Degree
Aetna Critical Care Registered NurseBanner HealthJune 2007 - September 2014
Education
Grand Canyon University 2012 — 2013
Bachelor's degree, Registered Nursing/Registered Nurse
Gateway Community College
Associate's degree, Registered Nursing/Registered Nurse