Aetna Company
Industry: Managed care company
DescriptionAetna Inc. is an American managed health care company that sells traditional and consumer directed health care insurance plans and related services, such as medical, pharmaceutical, dental, behavioral ... Headquarters: Hartford, Connecticut, United States CEO: Mark Bertolini (Nov 29, 2010–) Parent organization: CVS Health Revenue: 60.54 billion USD (2017) Number of employees: 49,828 (2017) Subsidiaries: Coventry Health Care, Aetna International Inc.,
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Aetna Employees
Aetna November 2014 - Present
Aetna International April 2012 - November 2014
Prudential Group Insurance March 2008 - January 2012
Reliance Standard Life Insurance Company August 2006 - March 2008
Gallagher Benefit Services, Inc July 2004 - August 2006
Brokers Assistance, Inc February 2002 - July 2004
Great-West Healthcare December 1999 - February 2002
Skills
Employee Benefits, Insurance, Health Insurance, Disability Insurance, Brokers, Group Insurance, Leadership, Underwriting, Health Savings Accounts, Term Life Insurance, Life Insurance, Strategy, Training, COBRA, Negotiation, Marketing, Benefits Administration, Account Management, Human Resources, Health Care Reform, Customer Retention, Analysis, Managed Care, Sales Operations, Program Management, Customer Service, Sales Management, Risk Management, Healthcare, Public Speaking, Dentistry, Voluntary Employee..., Group Medical, Flexible Spending..., 401k, Self-funded, Marketing Strategy, Strategic Planning, Consultative Selling
Education
Hastings College 1992 — 1996
Bachelor of Arts (B.A.), Health Promotion Management and Psychology
Greeley West 1989 — 1992
General
Sankofa Spirit Magazine August 2013 - Present
AMC Literary Services December 2011 - Present
Bank of America September 2011 - Present
Bank of America November 2010 - August 2011
Aetna August 2000 - October 2010
Skills
Writing, Editing, Customer Service, Public Speaking, Public Relations, Training, Microsoft Office, Event Planning, Non-profits, Community Outreach, Team Building, Journalism, Research, Creative Writing, Program Development, Volunteer Management, Data Entry, Call Center, Grants, Outlook, Critical Thinking, Budgets, Copy Editing, Management, Call Centers, Social Media, Nonprofits
Education
High Point University 2003 — 2007
Bachelor of Arts (B.A.), History
T. Wingate Andrews High School 1989 — 1993
Parkview
Aetna October 2015 - Present
CVS Health November 2014 - August 2015
QCSS & Greene June 2014 - November 2014
COUNTRY Financial® January 2013 - March 2013
Data Management Center August 2010 - August 2011
Skills
Time Management, Microsoft Office, Internetworking, Windows, SPSS, Customer Service, SAS, Fundraising, Higher Education
Education
University of Illinois at Chicago 2013 — 2014
Certificate, ERM (Educational Research Methodology)
Harper College 2009 — 2010
Certificate, Computers in Business
University of Illinois at Chicago 2004 — 2008
B.S., Mathematics
State Theater September 2011 - Present
Toys R Us October 2013 - January 2014
Macy's October 2012 - January 2013
UPS October 2011 - December 2012
Church & Dwight, Co., Inc. October 2010 - December 2010
Aetna September 2007 - February 2008
Computershare December 2006 - June 2007
Aetna March 2006 - August 2006
Synchronoss Technologies October 2005 - March 2006
Home Depot (Pro Marketing) January 2005 - July 2005
Skills
Microsoft Word, Excel,..., Calculator, Call..., Organizational,..., , Invoice Discrepancies..., Quality Assurance, Outlook, Call Centers, Customer Service, Sales, Microsoft Excel, Retail, Microsoft Word, Data Entry, Merchandising, Windows, Invoicing, Access, Accounting, Editing, Event Planning, Public Speaking, Research, Social Media
Education
University of California, Los Angeles 1981 — 1983
Master Courses, Computer Science
Haverford College 1976 — 1980
BA, Economics
Weston, MA High School 1972 — 1976
College Prep
Dillards September 2012 - March 2015
Dillards April 2012 - September 2012
FUMC Duncanville July 2011 - March 2012
Aetna April 2011 - June 2011
First United Methodist Church of Duncanville, TX May 2009 - August 2009
Hendrix College January 2007 - December 2008
Pariveda Solutions June 2007 - August 2008
Skills
Word, Outlook, Excel, English, Writing, Microsoft Office, Event Management, Windows, Fundraising, Customer Service, Microsoft Excel, Microsoft Word, Photography, Management, Program Management, Event Planning
Education
Hendrix College 2006 — 2010
Bachelor of Arts, English, Film Studies
Duncanville High School 2002 — 2006
High School Diploma
Genworth October 2004 - Present
LIMRA International 1990 - 2004
Travelers Insurance 1986 - 1990
Aetna 1981 - 1986
Skills
Life Insurance, Mutual Funds, Insurance, CRM, Fixed Annuities, Financial Planning, Financial Services, Long-term Care, Underwriting, Retirement, Retirement Planning, Series 6, Management, Disability Insurance, Term Life Insurance, Series 63, Health Insurance
Education
The University of Connecticut School of Law 1998 — 2002
JD, Business and Tax Law
Hartwick College
University of Hartford
MBA, Marketing/Finance
General Mills-Consumer Relations September 2015 - Present
General Mills December 1999 - September 2015
STARKEY LABS November 1997 - December 1999
Aetna August 1988 - October 1997
Skills
BMC Remedy, BMC 7.6 Remedy, KCS Methodology, Active Directory, VPN, Technical Support, Troubleshooting, Windows 7, SharePoint, Windows Server, XP, Servers, Help Desk Support, System Administration, Software Documentation, Microsoft Exchange, Disaster Recovery, Windows XP, Visio
Education
Illinois State University 1982 — 1984
Bachelor of Applied Science (B.A.Sc.), Health and Physical Education/Fitness
Highland Community College 1979 — 1982
Bachelor of Arts (BA), Liberal Arts and Sciences/Liberal Studies
Hi-performance Engineering September 2014 - Present
Creative Memories June 2005 - Present
PreferredOne December 2012 - July 2014
QCTV February 2010 - April 2014
Hennepin Technical College January 2010 - August 2012
Worth Remembering July 2005 - July 2012
Duly Noted, Inc November 2008 - January 2009
Lindeman Pictures April 2008 - June 2008
Aetna April 1992 - March 2005
Skills
Producing, Digital Media, Customer Service, Social Media, Camera Operating, Camera, Photography, Sound, Videography, Photoshop, Training, Television, Multimedia, Directing, Film Production, Lighting, Public Speaking, Feature Films, Creative Writing, Public Relations, Mac, Microsoft Office, Lesson Planning, Business Analysis, Financial Reporting, Dvd, Advertising, Social Networking, Social Media Marketing, Statistical Data..., Leadership, Medical Coding, Corporate Training, Microsoft Excel, Microsoft Word, Digital Photography, Documentaries, Logistics, Camera Operation, Writing, Communication, Multi Tasking, Event Planning
Education
Hennepin Technical College 2005 — 2007
AAS, Video Production Specialist, 4.0
Columbia Heights High School
Aetna June 2015 - Present
Hartwick College August 2013 - December 2014
Bassett Healthcare Network June 2014 - August 2014
Linux Valores June 2013 - August 2013
Hartwick College February 2012 - May 2012
Grupo Lagunazo C.A. May 2008 - September 2010
Skills
Data Analysis, Leadership, Research, Computer Science, Computer Hardware, Computer Network..., Teamwork, Econometrics, Economics, Team Leadership, Crisis Management, Organization, Project Coordination, Event Planning, Events Coordination, Market Research, Training, Social Media, Hard Drives
Education
Hartwick College 2011 — 2014
Bachelor's Degree, Economics, Computer Science
Université Paris-Sorbonne 2010 — 2011
Completed the french language and civilization program., French Language and Civilization
Instituto Andes 1996 — 2010
High School, Science Focus
Wurth Wood Group March 2013 - March 2014
Mobility Consulting 2011 - 2012
Sprint September 1999 - December 2009
Valex Corporation June 1988 - August 1999
Aetna May 1983 - September 1989
Skills
Wireless, CDMA, 4G, Telecommunications, M2M, Contract Negotiations, MPLS, Solution Selling, Consultative Selling, RFP, Wireline, IP, Channel Management, Direct Sales, VoIP, Mobile, Blackberry, Unified Communications, P&L Management, Cellular, Cross-functional Team..., Sales Operations, Strategic Partnerships, Vendor Relations, T1, Sales Process, Salesforce.com, Product Marketing, WAN, Cold Calling, Deployment, Billing, Sales Management, Mobile Devices, Selling, Channel Partners, Managed Services, Contract Negotiation, Cellular Communications, System Deployment, Invoicing, CRM, Strategy, Enterprise Software, Business Development, Management, Sales, Call Centers, Account Management, New Business Development
Education
Haslam College of Business at the University of Tennessee 1975 — 1980
B.S., Marketing, Transportation, Distribution
Alorica July 2013 - May 2014
Aetna 2006 - 2011
Bremer house 2001 - 2003
Several different locations in the Fresno area 1980 - 2001
Skills
Hair Extensions, Hair Care, Singing, Teaching, Teamwork, Communication, Social Networking
Education
Heald College-Fresno 2003 — 2005
Associate of Science (A.S.), Medical Insurance Specialist/Medical Biller
Mariinello school of beauty 1976 — 1977
Cosmetology/Cosmetologist, General
Heritage Home Group, LLC March 2014 - May 2015
Aon Hewitt September 2009 - March 2014
Aetna February 2007 - June 2009
Volvo Trucks July 2006 - January 2007
Parkway Ford - Lincoln February 2006 - July 2006
Accessory Brands, Inc. September 2004 - January 2006
TEKsystems / Computer Sciences Corporation April 2003 - February 2004
M&T Bank February 2001 - April 2003
US Army May 1994 - March 2002
Skills
Supply Chain Management, Military Logistics, International Logistics, Quality Control, Shipping, Account Reconciliation, Strategic Planning, Highly detail oriented, Multitasking Skills, Self-confidence, Customer Service, Benefits Administration, Flexible Spending..., COBRA, Team Leadership, Teamwork, Supervisory Experience, Microsoft Office, Experienced Trainer, Team-oriented, Budgets, Call Centers, Management, Human Resources, Training, Employee Training, Sales, Analysis, Leadership, Process Improvement, Documentation
Education
University of Phoenix 2003 — 2004
Information Technology
Hawaii Pacific University 1999 — 2000
Criminal Justice and Corrections
SUNY Fredonia 1993 — 1994
Liberal Arts and Sciences/Liberal Studies
Aetna June 2015 - Present
Tom James Company September 2014 - May 2015
Rigidized Metals Corporation May 2014 - August 2014
Cecelias Ristorante June 2011 - August 2014
Timothy J. Vogel Landscapes June 2010 - August 2013
Canisius High School November 2007 - May 2011
Skills
Teamwork, Close Attention to..., Organization, Timely Decision Making, Customer Service, Leadership, Volunteering, Microsoft Excel, PowerPoint, Microsoft Word, Microsoft Office, Social Networking, Event Planning, Sales
Education
High Point University 2011 — 2015
B.S.B.A., Business Administration (Economics)
Canisius High School 2007 — 2011
Diploma, College Preparatory School
Nardin Academy 2003 — 2007
Rx Relief August 2015 - Present
Fresno Economic Opportunities Commission (Fresno EOC) June 2014 - March 2015
Aetna December 2011 - July 2012
Bank of America April 2005 - August 2010
Skills
Microsoft Office, PowerPoint, Microsoft Word, Customer Service, Microsoft Excel, Research, Outlook, Windows, English, Management, Recruiting, Training, Leadership, Human Resources, Interviews, Resume Writing, Applicant Tracking...
Education
University of Phoenix 2014 — 2016
Bachelor's Degree, Human Resources Management and Services
Heald College-Fresno 2011 — 2013
Associate's Degree, Business Administration and Management, General
Aetna November 2013 - Present
Coventry Health Care of GA January 2013 - November 2013
Coventry Health Care of GA December 2011 - December 2012
Coventry Health Care of GA November 2009 - December 2011
CIO Partners July 2007 - February 2009
Endeavor Telecom January 2006 - July 2007
Skills
Training, Sales, Product Development, Databases, Customer Service, Process Improvement, Leadership, Insurance, Employee Benefits, Outlook, Microsoft Excel, Microsoft Office, Time Management, Health Care Reform, Healthcare, Call Centers, Access, Software Documentation, Strategic Planning, Team Building, Health Insurance
Education
Hawaii Pacific University
Bachelor of Science (BS), Business Administration and Management, General
American Senior Benefits October 2008 - Present
ASB Retirement Solutions, Inc. June 2001 - October 2008
ING November 2007 - May 2008
Aetna April 2007 - September 2007
IBM June 2001 - April 2007
Skills
Insurance, Retirement Planning, Life Insurance, Management, Fixed Annuities, Health Insurance, Analysis, Investments, Retirement, Employee Benefits, Insurance Agency..., Management Consulting, Business Development, Medicare, Databases, Strategic Financial..., Experimental Aviation
Education
Vanderbilt University 1988 — 1990
MBA, Marketing / Business Administration
Hofstra University 1982 — 1985
BS, Engineering Science
Vanderbilt University 1978 — 1982
BA, Psychology
Censeo Consulting Group March 2015 - Present
Citi October 2012 - March 2015
JPMorgan Chase February 2011 - September 2012
Grant Thornton July 2010 - February 2011
Vital Wave Consulting September 2009 - May 2010
Imani Development May 2009 - August 2009
Aetna June 2008 - August 2008
Jacana Logistics July 2007 - April 2008
Skills
Business Strategy, Analytics, Retail Banking, Financial Modeling, Research, Emerging Markets, International..., Sub-Saharan Africa, Portuguese, Ethics, Segmentation, Analysis
Education
Harvard University Kennedy School of Government 2008 — 2010
MPP, International Trade & Finance
Princeton University 2003 — 2007
A.B., The Woodrow Wilson School of Public and International Affairs
Aetna January 2015 - Present
Harvard University Extension School September 2014 - Present
Harvard University Extension School January 2015 - May 2015
Aetna July 2013 - January 2015
Metropolitan Waterworks Museum August 2013 - January 2014
Aetna August 2011 - July 2013
Radian6 November 2010 - August 2011
Radian6 June 2010 - November 2010
Radian6 August 2009 - May 2010
Clemson University August 2009 - December 2009
Skills
Radian6, Community Management, Community Engagement, Strategic Planning, Strategic Communications, Business Strategy, Marketing Communications, Media Relations, Social Media Marketing, Online Communications, Public Relations, Reputation Management, Corporate Communications, Social Media Measurement, Social Media, Management, Integrated Marketing, Online Marketing, Web Analytics, YouTube, Program Management, Blogging, Analytics, Digital Marketing, Marketing, Public Speaking, Internal Communications, Strategy, Content Strategy, Advertising, Marketing Strategy, Strategic Partnerships, Training, Community Development, CRM, Web Content, Community Outreach, E-commerce, Email Marketing, Facebook, Social Networking, Content Marketing, Digital Strategy, Salesforce.com, Newsletters, Press Releases
Education
University of Leicester 2015 — 2019
Doctor of Philosophy (Ph.D.), Museology/Museum Studies
Harvard Extension School 2012 — 2014
Master's Degree, Museum Studies
Rutgers University Center for CRM Research 2006 — 2006
Certification, Applied CRM Strategy
Lacrosse University 2005 — 2006
MS, Communications
Texas A&M University School of Law 2002 — 2003
University of Central Oklahoma 1998 — 2001
BA, Journalism/Public Relations
Strategy&, part of the PwC network (formerly Booz & Company) October 2014 - Present
Booz & Company October 2012 - October 2014
Aetna June 2011 - August 2011
RTI International 2007 - 2011
Skills
Public Health, Stata, Management, Qualitative Research, Data Analysis, Quantitative Research, Program Evaluation, Health Policy, Policy Analysis, Research
Education
Harvard T.H. Chan School of Public Health 2010 — 2012
Master of Science, Health Policy and Management
University of Rochester 2003 — 2007
BA
Aetna October 2013 - Present
Analogic June 2012 - December 2012
Boston University February 2012 - May 2012
IBM Global Services Client: Bell Canada May 2010 - June 2011
Infosys Client: British Telecom November 2006 - May 2010
BT Global Services March 2008 - August 2008
Skills
Business Analysis, Quality Assurance, Analysis, Project Management, SDLC, Testing, Six Sigma, Data Analysis, Management, Project Planning, Requirements Analysis, Cross-functional Team..., Program Management, Business Process, Team Leadership, Business Development, Project Delivery, Business Intelligence, Statistics, Software Project..., Integration, Analytics, Strategy, Requirements Gathering, IT Strategy, R, Change Management, Management Consulting, Product Management, Business Process..., Corporate Finance, Negotiation, Agile Methodologies, CRM, Team Management, Data Analytics, Marketing Research, Product Development, Global Strategy, Process Improvement, Competitive Analysis, Consulting, Business Strategy, Microsoft Office, Microsoft Excel
Education
BOSTON UNIVERSITY GRADUATE SCHOOL OF MANAGEMENT 2011 — 2013
MS-MBA dual degree, Business Administration; Information Systems
Hemwati Nandan Bahuguna Garhwal University 2002 — 2006
B.E., Electrical Engineering
Evolent Health August 2014 - Present
Aetna May 2012 - December 2013
Concentra September 2009 - February 2012
RHD Memorial Medical Center November 2007 - September 2009
Skills
Healthcare Management, Nursing, Hospitals, Process Improvement, Compliance, Clinical, Case Management, Strategic Planning, HIPAA, Operations Management, Health, Customer Service, Administration, Quality Management, EMR, Customer Relations, Documentation, Policy, Healthcare, Patient Safety, Physician Relations, Acute Care, Utilization Management, Staff Development, Medicare, Revenue Cycle, Disease Management, Case Managment, Physicians, Healthcare Information..., Medicaid, EHR, Clinical Research, Team Building, Software Documentation, Healthcare Consulting, Managed Care
Education
Harding University 1999 — 2000
MBA, Business
Harding University 1992 — 1995
BSN, Nursing
Blue Shield of California July 2015 - Present
Blue Shield of California December 2013 - Present
Aetna April 2011 - November 2013
Perspectives of Differences Diversity Training and Consultation for Health Professionals January 2000 - December 2011
Aetna, INC. July 2010 - May 2011
UnitedHealth Group October 2009 - July 2010
Aetna Health Plans October 2003 - October 2009
San Francisco Health Services Board June 1999 - June 2004
Health Plan of San Mateo June 2001 - October 2003
Community Health Network, SF Dept Pub Health January 1998 - June 2001
Skills
Leadership, Team Building, Strategic Partnerships, Health Policy, Spokesperson, Health access, Wellness Strategies, Clinical Monitoring, Full project lifecycle..., Strategic Communications, Operating Budgets, Grantsmanship, Cost Control, Case Managment, Chronic Care Management, Disease Management, Medicare and Medicaid..., System Development, Resource Development, Staff Development, Performance Management, Benefits Negotiation, Risk Assessment, Risk Management, Quality Management, Healthcare Management, Managed Care, Healthcare Industry, Internal Medicine, Hospitals, Healthcare, EHR, Management, Analysis, Healthcare Information...
Education
Harvard Medical School
MD
University of California, Berkeley
MPH
University of California, Irvine
B.S.
MassMutual Financial Group March 2010 - Present
Capgemini June 2008 - March 2010
Virtusa October 2005 - June 2008
ING May 2000 - October 2005
Aetna 1991 - 2000
Ingersoll-Rand January 1988 - September 1991
Northrop Grumman June 1984 - January 1988
Skills
Insurance, Re-engineering, Manufacturing, Integration, Business Strategy, IT Strategy, Business Process..., Project Portfolio..., Leadership, Strategic Thinking, Strategic Planning, Process Improvement, Enterprise Software, Analytics, Program Management, PMO, Outsourcing, Vendor Management, Business Intelligence, Management, Business Process, Project Management, Strategy, ERP, Team Leadership, Customer Experience, Lead Generation, IT Service Management, Analysis, Consulting, Business Planning, Mergers & Acquisitions, Project Planning, SDLC, Professional Services, Financial Services, Business Analysis, Enterprise Architecture, Business Process Design, CRM, Business Transformation, Business Process..., IT Management, Management Consulting
Education
Hofstra University 1985 — 1986
MA
State University of New York College at Oswego 1980 — 1984
BA
Aetna February 2015 - Present
Aetna June 2012 - Present
McKesson Health Solutions October 1997 - June 2011
McKesson 1997 - June 2011
McKesson 1997 - 2008
Elmcrest Psychiatric hospital 1987 - 1992
Skills
Hospitals, Healthcare IT, Healthcare Information..., Healthcare, Product Management, Healthcare Management, Healthcare Industry, Utilization Management, Managed Care, Clinical, Nursing, Medicare, Medicaid, Product Marketing, Product Development, Cross-functional Team..., Strategy Development, Strategic Planning, Workflow Analysis, Healthcare Consulting, Case Management, Vendor Relations, Health Insurance, Mentoring, Competitive Analysis, Sales Support, Care Management, Clinical Informatics, Clinical Decision..., Decision Support, Sales Presentations, Inpatient, Vendor Management, Informatics
Education
Hartwick College
Bachelor of Science, Nursing
CNA Insurance June 2004 - Present
Magna Carta Companies 1996 - 2004
E&M Insurance Associates 1995 - 1996
Aetna 1990 - 1994
The Hanover Insurance Group 1987 - 1990
General Accident Insurance 1981 - 1987
CNA 1978 - 1981
Skills
Marketing, Negotiation, Management, Team Building, Pricing, Direct Sales, Selling, Sales Process, Cold Calling, Reinsurance, Underwriting, Marketing Strategy, Sales Presentations, Key Account Management, Sales Operations, Organization, Inland Marine, Workers Compensation, Property & Casualty..., Property, Timely Decision Making, Automobile, Relationship Management, Risk Management, Risk Analysis, Insurance, Agency Relationship..., Agency Agreements, Employment Practices..., Claims Management, Employee Benefits
Education
Harcum College
Commercial Art
Owen J. Roberts High School
Aetna
Skills
Litigation Management, Litigation, Licensing, Arbitration, Insurance Law, ERISA, Regulatory Affairs
Education
Harvard Law School 1978 — 1981
J.D.
Yale University 1974 — 1978
B.A., Philosophy
Aetna January 2009 - July 2013
Aetna January 2006 - January 2009
Aetna July 2001 - January 2006
Aetna August 1999 - July 2001
Skills
Health Law, Compliance, Regulatory Affairs, Leadership, Risk Management, Business Ethics, Building Relationships, Insurance, Data Governance, Leadership Development, Health Care Regulation, Internal Investigations, Change Management, Mergers & Acquisitions, Management, Training, Negotiation
Education
Indiana University School of Law—Indianapolis 1984 — 1987
Juris Doctor (J.D.)
Hanover College
Bachelor of Arts (B.A.), Business and Economics
Aetna March 2014 - Present
Aetna August 2012 - March 2014
Deloitte Consulting October 2011 - August 2012
Massachusetts Health Connector March 2007 - October 2011
Massachusetts Hospital Association February 2003 - March 2007
Massachusetts State Senate July 2001 - January 2003
Council on Foundations August 1998 - December 2000
Environmental League of Massachusetts June 1993 - July 1997
Massachusetts Audubon Society November 1989 - June 1993
Skills
Government Relations, Public Relations, Crisis Communications, Healthcare, Policy, Strategic Planning, Public Policy, Social Media, Non-profits, Strategic Communications, Media Relations, Government, Program Management, Policy Analysis, Marketing Communications, Health Care Reform, Leadership, Strategy, Health Insurance..., Medicaid, Strategy Creation, Nonprofits, Healthcare Information..., Proposal Writing, Grants, Health Insurance, Community Outreach, Marketing, Public Speaking, Project Management, Politics, Management, Grassroots Organizing, Legislation, Healthcare Industry, State Government, Speech Writing, Healthcare Consulting, Healthcare Management, Managed Care, Program Evaluation, Budgets, Message Development, Internal Communications, Community Development, Public Affairs, Governance, Health Policy, Legislative Relations
Education
Harvard University, John F. Kennedy School of Government 1997 — 1998
MPA, Government
University of Massachusetts, Amherst 1983 — 1988
BA, Political Science
Mount Saint Charles Academy 1977 — 1983
Aetna June 2013 - October 2014
CVS Caremark Corporation June 2012 - August 2012
Partners Healthcare / Newton-Wellesley Hospital (NWH) April 2008 - June 2011
Silicon Valley Bank January 2007 - April 2008
Banc of America Securities LLC June 2005 - June 2006
Skills
Financial Modeling, Financial Analysis, Healthcare, Operations Improvement, Project Management, Strategic Planning, Market Research, Data Analysis
Education
Harvard Business School 2011 — 2013
Master of Business Administration (MBA)
University of Cincinnati College of Business 2000 — 2005
Bachelors of Business Administration, Finance, magna cum laude
Veolia Environmental Services North America Corp. February 2013 - Present
Veolia Environmental Services North America Corp. June 2009 - Present
Veolia Environmental Services North America Corp. January 2005 - June 2009
Veolia Environmental Services North America Corp. January 2000 - January 2005
Veolia Environmental Services North America Corp. March 1996 - January 2000
Aetna April 1991 - March 1996
Skills
Sarbanes-Oxley Act, Internal Controls, Financial Reporting, Auditing, Accounting, General Ledger, Internal Audit, Variance Analysis, GAAP, Cost Accounting, PeopleSoft, Financial Analysis, Fixed Assets, Accounts Receivable, Managerial Finance, Forecasting, Accounts Payable, Financial Accounting, Process Improvement, Budgets
Education
University of Phoenix 1993 — 2000
BSBM, Business Administration/Accounting and Marketing
Heald College 1990 — 1992
AA, Accounting
Health Tactics September 2006 - Present
CIGNA June 2010 - March 2011
Alstom Power 2008 - 2010
Aetna July 2005 - August 2006
Horizon Blue Cross Blue Shield of New Jersey May 2003 - June 2005
Health Tactics September 1994 - April 2003
Coachella Valley Physicians Association July 1992 - September 1994
Dominguez Medical Center June 1988 - July 1991
McKinsey & Company September 1983 - September 1986
Education
Harvard Business School 1981 — 1983
MBA, General Management
Harvard University 1974 — 1978
BA, Biology
Judge Asset Management, LLC February 2011 - July 2014
Aetna March 2003 - April 2010
Aetna 2001 - 2003
Aetna 1998 - 2001
Aetna 1995 - 1998
Aetna Health Plans 1990 - 1995
Skills
Health Insurance, Customer Service, Employee Benefits, Microsoft Office, Human Resources, Sales, Strategy, Long-term Care, Training, Team Building, Health Savings Accounts
Education
Stautzenberger College 2010 — 2011
Diploma, Medical Administrative Technology
Henry Ford Community College
Associates, Business Administration
WellPoint September 2011 - Present
HCL Technologies October 2010 - September 2011
Infosys January 2007 - October 2010
Aetna 2007 - 2010
Infosys 2000 - 2010
Kirloskar Oil Engines Ltd August 2000 - November 2000
Skills
SDLC, Software Project..., Requirements Analysis, Agile Methodologies, Business Analysis, Project Portfolio..., SOA, Project Delivery, Requirements Gathering, Vendor Management, PMO, Program Management
Education
Harvard Business School 2011 — 2011
Management and Leadership, Management and Leadership
Shivaji University 1996 — 2000
Bachelor of Engineering, Production
St. Xaviers 1983 — 1994
YWCA of St. Paul July 2015 - Present
UnitedHealth Group 2007 - 2013
Ovations, UnitedHealth Group April 2001 - July 2007
Ovations, UnitedHealth Group 2003 - 2005
QualChoice - University Hospitals of Cleveland 1997 - 2000
Aetna 1987 - 1997
Crowell & Moring LLP 1984 - 1987
Skills
Leadership, Team Building, Privacy Law, Nonprofits, Program Management, Change Management, Health Insurance, Medicare, Medicaid, Medical Compliance, Corporate Law, Healthcare Regulatory, Healthcare Compliance, Legal Operations..., General Contracting, Mergers & Acquisitions, Ethics, Records Management, Intellectual Property, Event Planning, Strategy, Diversity & Inclusion
Education
Harvard Law School
Juris Doctor
Wellesley College
Bachelor of Arts (B.A.)
Enclara Pharmacia July 2015 - Present
Aetna January 2013 - July 2015
Hayes, Inc. September 2000 - April 2005
Various Organizations March 1993 - September 2000
Skills
Insurance, Health Insurance, Medicare, Compliance, Regulatory Affairs, Legal Compliance, Ethics, Legislative Analysis, Litigation, Legislation, Managed Care, Leadership, Medicaid, Health Policy
Education
Temple University - James E. Beasley School of Law 1989 — 1992
Doctor of Law (J.D.), cum laude, Law
Haverford College 1983 — 1987
Bachelor of Arts (B.A.), Religion/Religious Studies
ZS Associates July 2015 - Present
ZS Associates September 2013 - June 2015
Double Helix Consulting September 2011 - August 2013
Aetna June 2007 - June 2010
Amgen June 2006 - August 2006
Skills
Health Insurance, Insurance, Healthcare, Public Speaking, Data Analysis, Strategic Planning, Market Research, Strategy, Business Strategy, Managed Care, Market Analysis, Pharmaceutical Industry, Health Economics, Pricing, Health Policy, Consulting
Education
Harvard University 2003 — 2007
Bachelor of Arts (B.A.), Biochemical Sciences
SDA Bocconi 2010 — 2011
Master of Science (M.S.), International Healthcare Management, Economics and Policy, Cum Laude
TEAM Risk Management Strategies August 2015 - Present
Procter & Gamble June 2014 - August 2014
Aetna December 2012 - June 2013
Aetna April 2012 - December 2012
Aetna May 2011 - April 2012
Aetna July 2009 - May 2011
MBI Inc. June 2008 - August 2008
Skills
Strategic Planning, Financial Analysis, Healthcare, Competitive Analysis, Market Analysis, Microsoft Excel, PowerPoint, Accountable Care, Strategy, Financial Modeling, Leadership, Process Improvement, Data Analysis, Insurance, Marketing, Consumer, Business Strategy, Project Management, Management
Education
Stanford University Graduate School of Business 2013 — 2015
Master of Business Administration (MBA)
Harvard University 2005 — 2009
A.B., English, Secondary Concentration in French
Laurel School
Invina Wine Group June 2006 - Present
Huber Associates DirectorAquaBounty Technology2004 - Present
Gafisa April 2005 - May 2012
My Wines Direct 2005 - January 2012
ACBL Corp 2001 - 2010
Aetna June 1997 - February 2000
Continental Bank 1990 - 1995
Citibank 1973 - 1987
Skills
Wine, Winemaking, Wine Tasting, Wineries, Strategic Planning, Latin America, Negotiation, International Business, Marketing, Corporate Development, French, Management Consulting, Product Development, Emerging Markets, Mergers & Acquisitions, Export, Private Equity, Spanish, Due Diligence, Financial Structuring, Hospitality, Marketing Strategy, New Business Development, Corporate Finance, Finance, Business Planning, Start-ups, Executive Management, Sales Management, Restructuring, Venture Capital, Strategy
Education
Harvard College 1954 — 1958
AB, Chemistry
Grant High School 1950 — 1954
W3 Partners April 2009 - Present
CIM Group 2005 - 2007
iStar Financial Inc. 2000 - 2005
Arthur Andersen 1995 - 2000
Aetna 1985 - 1986
CIGNA 1983 - 1986
CIGNA Group Insurance 1982 - 1985
Skills
Investments, Real Estate, Commercial Real Estate, Portfolio Management, Finance, Corporate Finance, Acquisitions, Investment Banking, Loans, Joint Ventures, Equities, Restructuring, Alternative Investments, Asset Management, Contract Negotiation, Deal Sourcing, Disposition, Due Diligence, Investment Properties, Private Equity, Property, Property Management, Real Estate Development, Real Estate Economics, Real Estate Transactions, Strategic Planning
Education
Pepperdine University, The George L. Graziadio School of Business and Management 2010 — 2011
MBA, MBA
Harvard Business School
Executive Education: Corporate Finance
INSEAD
Executive Education: Management
New York University
Real Esate
University at Buffalo
BS English, English
Pershing July 2010 - November 2011
C2 Consulting December 2008 - July 2010
Merrill Lynch May 2004 - August 2008
AllainceBernstein Investment Research and Management February 1996 - May 2004
Aetna June 1989 - January 1996
Marine Midland Bank April 1988 - May 1989
Skills
Relationship Management, Strategic Planning, New Business Development, Leadership, Contract Negotiation, Strategy, Financial Services, Series 7, Alternative Investments, CRM, Investments, Business Development, Risk Management, Product Development, 401k, Management, Sales Management, Retirement, Wealth Management, Mergers & Acquisitions, Mutual Funds, Business Planning, Portfolio Management, Product Management, Marketing Strategy
Education
Hobart and William Smith Colleges 1983 — 1987
BA, Philosophy
St. Mark's School 1980 — 1983
FORTIS COLLEGE September 2009 - Present
Bryant & Stratton College December 2003 - October 2007
Aetna 1998 - 2003
Patient First April 1990 - March 1995
Skills
Event Management, New Business Development, Problem Solving, Team Leadership, Advertising, Business Strategy, Contract Negotiation, Public Speaking, Customer Service, Team Building, Public Relations, Coaching, Training, Microsoft Office, Sales, Business Development, Event Planning, Marketing Strategy, Strategic Planning, Selling, Healthcare, Marketing Communications, Marketing, Leadership Development, Fundraising, B2B, Social Media, Leadership, Nonprofits, Account Management, Organizational..., CRM
Education
Hampton University 1977 — 1981
B.S., Marketing
Dixon Hughes Goodman LLP July 2014 - Present
Dixon Hughes Goodman LLP October 2013 - May 2014
UnitedHealth Group June 2013 - August 2013
Aetna June 2010 - May 2013
High Point University August 2011 - December 2011
Skills
Microsoft Excel, Visio, Microsoft Word, Communication, Teamwork, High Organizational..., Accurate Record Keeping, Time Management, PowerPoint, Quickbase Tracker, SharePoint, Troubleshooting, Public Speaking, Telephone Skills, Data Analysis, Finance, Data Entry, Administration, Risk Management, Leadership, Training, Project Management, Visual Basic, Program Management, Software Documentation, MS Project, Financial Analysis, Databases, Microsoft Publisher, Social Networking, PeopleSoft, Business Analysis, Outlook, Windows 7, Analysis, Process Improvement, Social Media, Critical Thinking, Team-oriented, HTML, Spreadsheets, Payroll, SQL, Customer Service, Microsoft Office, QuickBooks, Testing, Accounting, Accounts Receivable, Access
Education
High Point University 2010 — 2014
BSBA, Accounting
BTS January 2012 - Present
Charter Oak State College 2003 - Present
Hartford Life 2007 - December 2011
Hartford Life April 2007 - July 2009
Aetna September 1992 - April 2007
Skills
Executive Coaching, Organizational..., 360 Feedback, Executive Development, Leadership Development, Talent Management, Change Management, Coaching, Strategy, Onboarding, Leadership, Human Resources, Program Management, Strategic Planning, Start-ups, Organizational..., Recruiting, Succession Planning, Organizational Design, Employee Relations, Team Building, Employee Benefits, Talent Acquisition, Employee Engagement, Mergers & Acquisitions, Management, Management Consulting, Executive Search, Workforce Planning, Process Improvement, Deferred Compensation, Personnel Management, Culture Change, Performance Management, Sourcing, Workshop Facilitation, Employee Training, Performance Improvement, Career Development, Instructional Design, Training, Management Development, Executive Management, Consulting, Staff Development, Interviews, HR Consulting, Training Delivery, Human Capital, Resume Writing
Education
Harvard University 2006 — 2011
MLA, Linguistics
Trinity College-Hartford 1975 — 1979
BS, Mathematics & English
Zest Health October 2014 - Present
One North Interactive March 2014 - September 2014
Aetna October 2013 - February 2014
energy.me January 2013 - September 2013
Cengage Learning March 2010 - January 2013
Canopy Financial March 2008 - November 2009
Dell November 2007 - February 2008
License Technologies Group August 2005 - November 2007
RTC Industries September 2000 - August 2005
National TechTeam August 1998 - August 2000
Skills
ASP.NET, C#, Visual Studio, .NET, Software Development, jQuery, XML, VB.NET, AJAX, SQL, CSS, Web Applications, Web Services, ASP.NET MVC, JavaScript, TFS, Testing, Build Automation, Continuous Integration, Dependency Injection, DDD, DHTML, HTML, IoC, jQuery UI, LINQ, LLBLGen, Multithreading, Object Oriented Design, Process Automation, SOA, SSO, TDD, T-SQL, T-SQL Stored Procedures, Unity, WCF, XHTML, XSLT, SDLC
Education
Harper College 2004 — 2006
Associate of Arts, Liberal Arts
McKinsey & Company July 2014 - August 2014
Aetna May 2012 - August 2012
UC San Diego Department of Surgery February 2010 - June 2011
Johns Hopkins School of Medicine March 2008 - June 2010
Skills
Public Health, Stata, Healthcare IT, Global Health, Healthcare Information..., Epidemiology, Health Policy, Program Evaluation, Data Analysis, Clinical Research, Cancer, Healthcare, Qualitative Research, Biostatistics
Education
University of Michigan 2013 — 2017
Doctor of Medicine (M.D.)
Harvard University School of Public Health 2011 — 2013
MS, Health Policy & Management
The Johns Hopkins University 2005 — 2009
B.A., Public Health Studies
Paramount Health Care October 2004 - Present
Paramount Health Care June 1998 - October 2004
Aetna February 1996 - April 1998
Skills
Group Rating &..., Medical Risk Assesment, Software Implementation, Project Coordination, Product Development, Microsoft Office, Excel, Customer Service, Multicast, Microsoft Excel, Healthcare
Education
Heidelberg University
Bachelors, Business
University of Toledo
Associates, Accounting / Business Mgmt
ActiveHealth Management July 2014 - Present
Aetna July 2013 - Present
Concentra 2007 - July 2013
Kaiser Permanente 2004 - 2008
RRPG November 1996 - February 2004
NHS 1991 - 1993
National Health Services UK July 1987 - July 1991
National Health Service July 1982 - July 1989
Skills
Healthcare Management, Accountabe Care..., Physician Relations, Administration, Health Economics, Healthcare IT Leadership, EMR, Healthcare IT, Clinical, Orthopedics, Urgent Care, Inpatient, Informatics, Healthcare, Medical Management, Utilization Management, Hospitals, Disease Management, Patient Safety, Physician Practice..., Healthcare Information..., Health, Clinical Research, Management, Physicians, Case Management, Managed Care, Pharmaceutical Industry, Population Health, Practice Management, Healthcare Industry, Utilization Review, Orthopedic, Healthcare Consulting, Health Policy, Board Certified
Education
University of Colorado Denver 2009 — 2011
MBA Healthcare and Pharmaceutical Industry, Healthcare Administration
Harvard University, John F. Kennedy School of Government 2009 — 2009
Leadership Authority
Hibernia College 2007 — 2009
MSc, Pharmaceutical Medicine
Universidad de Santiago de Compostela 1981 — 1987
Doctor of Medicine (MD)
American Board of Family Medicine
ABFM, Family Medicine
American College of Healthcare Executives
Certified Physician Executive. CPE, Medical Management
Royal College of General Practitioners
MRCGP - Member of the Royal College of General Practitioners of Great Britain, Family Medicine
Aetna January 2012 - Present
University of Akron June 2011 - January 2012
Training@Work, LLC October 2010 - January 2012
Lakeland Community College September 2011 - December 2011
Towers Watson March 1989 - October 2010
Society National Bank January 1988 - February 1989
Ameritrust June 1986 - February 1988
Skills
Meeting facilitation, Strategic planning, Professional development, Leadership development, Team Leadership, Public speaking, Instructional design, Process improvement, Sales coaching, Professional Services, Public Speaking, Staff Development, Business Coaching, Strategic Planning, Training, Process Improvement, New Business Development, Leadership, Leadership Development, Workshop Facilitation, Employee Benefits, Management, Human Resources, Consulting, Strategy, Insurance, Health Insurance
Education
Harvard Business School 1996 — 1996
Executive Leadership Program
Kent State University 1982 — 1986
BBA, Finance
Hoover High School 1979 — 1982
McMorran Strategists LLC March 2009 - Present
Tempbuddy July 2014 - Present
The Daily Gazette January 2015 - Present
University of Rochester May 2010 - Present
Verity Wines, LLC April 2010 - Present
BoardmyBiz.com LLC January 2012 - March 2015
FARO Technologies November 2012 - November 2013
PricewaterhouseCoopers January 2000 - November 2008
New England Mechanical Services January 1999 - December 1999
Aetna August 1977 - December 1999
Skills
Governance, Procurement, Supply Chain, Wine, Shared Services, Social Responsibility, Crisis Management, Food, Insurance, Virtual Teams, Acquisition Integration, Security, Real Estate, Restructuring, Strategy Development, Strategic Planning, Strategy, Start-ups, Entrepreneurship, Leadership, New Business Development, Non-profits, Mergers & Acquisitions, Management, Training, Process Improvement, Management Consulting, Change Management, Recruiting, Policy, Business Strategy, Organizational..., Business Planning, Competitive Analysis, Risk Management, Consulting, Budgets, Outsourcing, Program Management, Public Speaking, Event Management, Executive Management, Sales, Integrated Marketing, Leadership Development, Venture Capital, Finance, International Business, Analysis, Business Process...
Education
Harvard Business School 1993 — 1993
AMP
University of Rochester 1970 — 1974
Ellis School for Girls 1967 — 1970
High School
CPCU, CLU and CHfC designations
Independent Consultant/Analyst December 2014 - Present
Harvard T.H. Chan School of Public Health May 2015 - Present
HES Advisors, Inc. December 2014 - Present
Lindy December 2014 - September 2015
Aetna August 2012 - June 2014
Aetna August 2010 - August 2012
Dowling & Partners February 2002 - August 2010
Fox-Pitt, Kelton 2001 - 2002
Conning & Company (broker-dealer merged into Fox-Pitt, Kelton) 2000 - 2001
ABN Amro (global bank based in the Netherlands) 1999 - 2000
Skills
Financial Analysis, Securities, Healthcare, Series 7, Financial Modeling, Health Insurance, Corporate Finance, Finance, Executive Management, Analysis, Data Analysis, Strategy, Forecasting, Financial Reporting, Managed Care, Program Management, Medicaid, Insurance, Strategic Financial..., Investments, Employee Benefits, Medicare, Management, Investor Relations, Healthcare Industry, Mergers & Acquisitions, Equities, Competitive Analysis, Strategic Planning, Health Policy, Due Diligence, Team Building, Process Improvement, Acquisition Integration, Equity Research, Financial Services, Leadership, Hedge Funds, Mutual Funds, Restructuring, Capital Markets, Business Analysis, Management Consulting, Cross-functional Team..., Business Planning, Policy, Business Process..., Managerial Finance, Cash Flow, Project Planning
Education
Harvard T.H. Chan School of Public Health
ScD (Doctor of Science), Health Policy and Management
Harvard T.H. Chan School of Public Health
MS, Health Policy and Management
University of Pennsylvania 1976 — 1980
BA, Anthropology
William Penn Charter School
Lundeen Cliffside Associates, Inc. September 2008 - Present
360 Consulting Inc. September 2006 - September 2008
The Baron Group November 2003 - January 2005
Wide Learning Financial Directions June 1998 - November 2003
NatWest Capital Markets February 1990 - April 1995
National Westminster Bank PLC 1990 - 1995
Merrill Lynch Capital Markets March 1986 - August 1989
Aetna 1984 - 1985
Aetna Life and Casualty 1982 - 1984
Skills
Investment Banking, Capital Markets, Fixed Income, Strategic Planning, Public Speaking, Business Strategy, Fundraising, Team Building, Change Management, Management Consulting, Strategy Development, Negotiation, Business Planning, Non-profits, Mentoring, Coaching, Writing, Executive Coaching, Marketing Strategy, Strategy, Nonprofits, Training, Management, CRM, Leadership
Education
Harvard University, John F. Kennedy School of Government 1976 — 1978
MPP(Public Policy), Public Finance and Historic Preservation Real Estate Finance
University of Minnesota-Twin Cities 1975 — 1976
MA, American Studies
Harvard University 1970 — 1974
AB
University of Chicago Lab School
High School
Travelers November 2014 - Present
Travelers September 1998 - November 2014
Aetna 1977 - 1998
Skills
Insurance, Insurance Law, Litigation, Corporate Law, Legal Compliance, Commercial Litigation, Litigation Management, Arbitration, Property & Casualty..., Legal Research, Claim, Liability, Contract Negotiation, Legal Writing, Professional Liability, Mediation, Workers Compensation, Civil Litigation, Dispute Resolution
Education
Harvard Law School
JD, Law
Wellesley College
BA, Political Science
Marketing Agent & Knowledge Coach, LLC October 2009 - Present
Marketing Agent & Knowledge Coach, LLC 2009 - Present
Procter & Gamble June 1989 - February 2009
Aetna June 1986 - June 1988
Skills
Customer Insight, Consumer Products, Brand Architecture, Brand Management, Marketing Strategy, Integrated Marketing, Marketing Communications, Advertising, Marketing Research, Digital Marketing, Marketing Management, Segmentation, Market Planning, Market Research, Cross-functional Team..., Strategy, Leadership, P&L Management, Marketing, Business Strategy, Strategic Partnerships, Strategic Thinking, Management, Product Marketing, Product Development, Competitive Analysis, Global Marketing, Training, Business Planning, Brand Development, Start-ups, Consumer Behaviour, Strategic Communications, Entrepreneurship, Retail, Market Analysis, Product Innovation, Shopper Marketing, Positioning, International Marketing, Product Launch, Brand Equity, Direct Marketing, Digital Strategy, Brand Awareness, Relationship Marketing, Trade Marketing, Online Marketing, Mobile Marketing, Analytics
Education
Harvard Business School 1988 — 1990
MBA, Marketing/Organizational Behavior
Spelman College 1982 — 1986
B.A., Economics/Minor: Management
Florida Agricultural & Mechanical University H.S. 1978 — 1982
Aetna April 1989 - Present
Skills
Access, Analytics, Claim, Data Analysis, Health Insurance, Healthcare Industry
Education
Hardin-Simmons University
Mathematics
Aetna RVPValueOptions1990 - 2007
Skills
Managed Care, Medicare, Provider Relations, Disease Management, Medicaid, Health Insurance, HMO, Utilization Management, Health Policy, Network Development, HIPAA, Healthcare Consulting, Credentialing, Health Savings Accounts, PPO
Education
University of Arkansas 1981 — 1983
Master’s Degree, Counseling Psychology
Hendrix College 1977 — 1981
Bachelor's degree, Psychology
Aetna August 2014 - Present
Aetna May 2012 - July 2014
Medallia, Inc. April 2008 - January 2012
Massachusetts General Hospital June 2000 - June 2004
Skills
Data Analysis, Insight Generation, Teaching/mentoring, Strategic Planning, Building Relationships, Technical Training, Survey Design, Project Implementation, Spreadsheet Design, Statistics, Research methods, Quantitative Analysis, Project management, Project Management, Spreadsheets, Marketing Research, Segmentation, Quantitative Analytics, Start-ups, Product Management, CRM, Strategy, Analytics, Management, Cross-functional Team..., Program Management, Business Development
Education
Harvard University 1996 — 2000
A.B., Anthropology
Harvard School of Public Health 2002 — 2004
S.M., Health Policy and Management
Stanford University 2004 — 2008
M.S., Biomedical Informatics
Aon April 2014 - December 2014
Aetna September 2012 - December 2013
Blue Cross and Blue Shield of North Carolina April 2007 - August 2010
Blue Cross and Blue Shield of North Carolina July 2002 - April 2007
Aon September 1999 - July 2002
Education
High Point University 2002 — 2003
Under Graduate Courses
Winston-Salem State University 1992 — 1993
Undergraduate Courses
South Stokes High School 1989 — 1992
High School Diploma
Anova Consulting Group December 2011 - Present
STW Fixed Income Management 1998 - 2003
State Street Global Advisors 1993 - 1997
William M. Mercer Asset Planning, Inc. 1991 - 1993
Connecticut National Bank 1984 - 1991
Aetna 1964 - 1984
Education
Hanover College
Bachelor of Arts (B.A.), Business Administration and Management, General
Aetna May 2015 - Present
Kellogg Company March 2010 - April 2015
Kellogg Company March 2010 - September 2014
International Survey Research (ISR) December 2000 - March 2008
Hay Group January 1998 - December 2000
Skills
Data Analysis, Microsoft Excel, PowerPoint, Microsoft Word, Outlook, Analysis, Account Reconciliation, Budgets, Invoicing, Administrative..., Marketing, Customer Service, Event Planning, Computer Proficiency, Typing, Human Resources, Project Management, Project Planning, Critical Thinking, Team Building, Marketing Strategy, Sales, Leadership
Education
Heald College-Concord 1995 — 1998
Associate's degree, Office Business Administration
Clayton Valley High School 1986 — 1990
Diploma, General Education
Aetna June 2013 - Present
Aetna October 2012 - June 2013
SMC Partners, LLC September 2010 - October 2012
Skills
Management, Business Process, Healthcare, Data Analysis, Health Insurance, Economics, Healthcare Information..., Strategic Planning, Analytics, Business Analysis, Project Management, Process Improvement
Education
Harvard University 2005 — 2009
A.B., Economics
Avon Old Farms School 2000 — 2005
Papazian Heisey Myers 2000 - Present
Aetna 1989 - 2000
Skills
Mediation, Civil Litigation
Education
Harvard Law School 2014 — 2014
York University - Osgoode Hall Law School 1981 — 1983
Juris Doctor, Law
Aetna October 2008 - Present
Aetna October 2008 - Present
Education
Harvard University 1996 — 2000
Aetna 2005 - Present
Connecticut Natural Gas Corp 1998 - 1999
Middlesex Mutual Assurance (Middle Oak) 1992 - 1998
Skills
Proposal Writing, Benefits Administration, Employee Relations, Team Building, Strategy, Process Improvement, Employee Benefits, Human Resources, Leadership Development, Insurance, Interviews, Project Management
Education
Hobart and William Smith Colleges
B.A., English, Theater, Secondary Education
Performant Financial Corporation 2014 - Present
Health Integrated, Inc. 2013 - Present
MJHS 2013 - Present
Walgreens 2012 - Present
Health Evolution Partners April 2011 - September 2012
WellPoint October 2007 - December 2010
Aetna 2007 - 2007
Aetna 2005 - 2007
United Health Group 2002 - 2005
Towers Perrin 1995 - 2002
Skills
Health Policy, Managed Care, Health Insurance, Public Health, Medicaid, Physicians, Healthcare, HIPAA, Strategy, Healthcare Consulting, EHR, Leadership, Strategic Planning, Medicare, Healthcare Information..., Disease Management, Healthcare Industry, Product Development, Healthcare Management, Benefits Administration, Employee Benefits, Executive Management, Revenue Cycle, Hospitals, Insurance, Data Analysis, Pharmacy Benefit..., Strategic Partnerships, Utilization Management, Policy
Education
Harvard University, John F. Kennedy School of Government 1986 — 1988
MPP, Public Policy
University of Washington 1979 — 1983
BBA, Business, Accounting
Voya Financial September 2015 - Present
ESPN May 2013 - September 2015
Ford Motor Company June 2011 - May 2013
University of Michigan September 2010 - May 2011
University of Michigan September 2009 - April 2011
Aetna May 2010 - August 2010
Millennium Project January 2010 - May 2010
Georgetown University Law Library March 2010 - March 2010
Connecticut Public Television May 2009 - August 2009
Haverford College May 2007 - August 2007
Skills
User Interface Design, Usability Testing, User Experience, Human-computer..., Information Architecture, User Interface, User-centered Design, Human Computer..., HTML, Web Applications, Usability, Card Sorting, Web Design, CSS, User Experience Design, jQuery, Agile Methodologies
Education
University of Michigan 2009 — 2011
Master of Science, Information, specializing in Human-Computer Interaction
Haverford College 2005 — 2009
Bachelor of Science, Computer Science
Millennial Media (formerly Jumptap) January 2013 - May 2015
Staples October 2012 - December 2012
Aetna July 2011 - June 2012
Haverford College September 2010 - May 2011
Haverford College August 2010 - May 2011
Haverford College Academic Computing Center January 2010 - May 2011
Monroe Salt Works June 2008 - August 2009
Haverford College Dining Services October 2007 - November 2008
City Year June 2007 - August 2007
Skills
WordPress, Troubleshooting, Customer Service, Editing, Technical Support, Networking, Microsoft Excel, Time Management, Microsoft Office
Education
Haverford College 2007 — 2011
Bachelor of Arts, East Asian Studies
Commonwealth School 2003 — 2007
High School Diploma
Magellan Health Services January 2013 - Present
The Hartford May 2011 - January 2013
Aetna August 2010 - May 2011
Aetna October 2008 - August 2010
Aetna August 2007 - October 2008
Aetna May 2005 - August 2007
Aetna 1997 - 2005
Aetna 1997 - 2005
Aetna 1997 - 2005
Skills
Strategy, Strategic Communications, Medicare, Press Releases, Leadership, Public Relations, Strategic Planning, Health Insurance, Editing, Communication Training, Integrated Marketing, Marketing, Budgets, Corporate Communications, Internal Communications, Insurance, Business Development, Management, Crisis Communications, Cross-functional Team..., Newsletters, Program Management, Employee Benefits, Project Management, Marketing Communications, Event Management, Communications Planning, Speech Writing, Media Relations, Mergers & Acquisitions
Education
Hartwick College 1987 — 1991
BA, English, Writing, Women's Studies minors, Cum laude
The Chartis Group May 2013 - Present
The Chartis Group December 2012 - May 2013
The Chartis Group May 2010 - December 2012
The Chartis Group November 2007 - May 2010
The Chartis Group July 2007 - November 2007
New England Healthcare Institute 2006 - 2007
Aetna 2006 - 2006
Council for Responsible Genetics 2002 - 2005
Education
Harvard University, John F. Kennedy School of Government 2005 — 2007
MPP, Public Policy
University of California, Berkeley 1998 — 2002
BA, Political Science, Anthropology
Amerigroup Corporation 2008 - Present
Aetna 1997 - 2005
Education
Hartwick College 1971 — 1975
Aetna December 2014 - Present
Colorado Access March 2014 - November 2014
Colorado Access December 2007 - March 2014
Colorado Access July 2005 - November 2007
University of Colorado Health Sciences Center January 2005 - July 2005
Denver Health September 2002 - November 2004
Harvard School of Public Health October 2000 - July 2002
Brigham and Women's Hospital September 1998 - September 2000
Abt Associates February 1996 - September 1997
Skills
Quality Improvement, Healthcare Management, Medicaid, HEDIS, HIPAA, Disease Management, Utilization Management, Healthcare Information..., Healthcare, Medicare, Managed Care, Health Policy, EMR, Hospitals, Quality Management
Education
Harvard University School of Public Health 2000 — 2002
Master of Science (MSc), Epidemiology
University of Massachusetts, Amherst 1995 — 1998
Bachelor's Degree, Biology
Towers Watson February 2011 - Present
Tufts Health Plan October 2009 - February 2011
Verisk Health (DxCG) 2007 - 2009
Towers Perrin 1996 - 2004
Manulife Financial 1999 - 2000
Aetna 1995 - 1996
Skills
Actuarial Science, Predictive Modeling, Data Analysis, Health Insurance, Insurance, Statistics, Analytics, Actuaries, Financial Modeling, Managed Care, Health Policy
Education
University of Pennsylvania - The Wharton School 2004 — 2007
MA, Health Economics
Harvard University 1991 — 1995
AB, Applied Mathematics
Medford High School 1988 — 1991
Hartford Life August 2008 - Present
Hartford Life April 2007 - August 2008
Aetna January 1982 - April 2007
Education
Harvard University 2005 — 2010
MLA, Linguistics
Trinity College-Hartford
Schulman Smith Inc. January 2012 - Present
Aetna April 1999 - November 2011
Oxford Health Plans 1996 - 1998
Skills
Insurance, Provider Relations, Medicare, Employee Benefits, Healthcare Consulting, Healthcare Information..., Medicine, Healthcare Management, HMO, HIPAA, Network Development, Public Speaking, Informatics, Pharmacy Benefit..., Credentialing, Health Care Reform, Physicians, EHR, Hospitals, Physician Relations, Long-term Care, Revenue Cycle, PPO, Health Economics, EMR, Clinical Research, COBRA, Medical Billing, Health Savings Accounts, Claim, Public Health, Disability Insurance, Medicare Part D, Health Education, Medicaid Managed Care
Education
New York University School of Medicine 1976 — 1980
Doctor of Medicine (MD)
Harvard University 1972 — 1976
AB, Anthropology
Principal Financial Group October 2005 - Present
Aetna December 2001 - October 2005
CIGNA Group Insurance September 1997 - November 2001
Skills
Disability Insurance, Employee Benefits, Insurance, Brokers, Underwriting, Long-term Care, Group Insurance, Life Insurance, Accident, Benefits Administration, Fixed Annuities, Sales, Small Business, Term Life Insurance, Sales Management
Education
Harvard University 1991 — 1995
Bachelor of Arts (B.A.), History
St. Anthony's High School 1987 — 1991
Aetna Inc. January 2009 - Present
Aetna Inc. June 2007 - January 2009
Aetna Inc. October 2005 - June 2007
Aetna Inc. 2002 - 2005
Aetna 2000 - 2002
Greater Hartford Jaycees 1998 - 1999
Greater Hartford Jaycees, Inc. 1993 - 1999
Canon Greater Hartford Open 1992 - 1996
Skills
brand strategy, Corporate Branding, Brand Architecture, Brand Communication, Brand Management, Project Management, Marketing Strategy, Integrated Marketing, Strategy, Creative Direction, Sales, Marketing, Management, Market Research, Product Launch, Email Marketing, Market Planning, Business Strategy, Product Marketing, Leadership, Direct Mail, Marketing Communications, B2B Marketing, Advertising, Positioning, B2B, Training, Program Management, Corporate Communications, Digital Marketing, Digital Strategy, Marketing Management, Online Advertising, Competitive Analysis, Direct Marketing, Brand Development, Customer Acquisition, Sales Operations, Segmentation, Brand Awareness, Project Planning, Analytics, Internal Communications, Multi-channel Marketing, E-commerce, Marketing Research, Customer Insight, Online Marketing, Web Design, Social Media Marketing
Education
The University of Connecticut
B.S., Marketing
The University of Connecticut
MBA, Marketing
Harvard Business School
Executive Education, Strategic Marketing Management
Systems Integration Solutions, Inc. March 2014 - Present
Aetna July 2001 - April 2013
Archer Norris June 1999 - July 2001
Regal Alaskan Hotel July 1997 - August 1998
Skills
Accounts Payable, Insurance, Analysis, Internal Controls, Budgets, Microsoft Excel, Process Improvement, Data Analysis, Invoicing, Financial Analysis, Outlook, SAP, Microsoft Office, Financial Statements, Customer Service, Microsoft Word, Accounting
Education
Heald College 1995 — 1997
Associates Degree, Accounting
Aetna April 2003 - Present
USA Gymnastics 1992 - Present
The Hartford 1998 - 2003
Aetna 1991 - 1998
Skills
Insurance, Integrated Offshore..., Business Acquisition, Project Portfolio..., Vendor Management, SDLC, Six Sigma, Process Improvement, Project Management, Integration, Outsourcing, Leadership, Program Management, Operations Management, Risk Management, Business Analysis, Strategy, Business Process..., Strategic Planning, Management, Mergers & Acquisitions
Education
The University of Connecticut School of Business 1987 — 1989
MBA, Finance, Accounting
Helsingin kauppakorkeakoulu 1983 — 1987
Bachelor of Science (BS), Economics and International Business
Aetna August 2014 - Present
Harvard Business School July 2012 - June 2014
Genentech June 2013 - August 2013
ZS Associates July 2011 - July 2012
ZS Associates July 2009 - June 2011
Education
Harvard Business School 2012 — 2014
Master of Business Administration (MBA)
Purdue University 2005 — 2009
B.S., Electrical Engineering, Management
WellCare Health Plans 2013 - 2014
Missouri Care 2009 - 2014
Aetna 2009 - 2013
CNA Insurance 2003 - 2008
CNA Insurance 2000 - 2003
CNA Insurance 1998 - 2000
CNA Insurance 1996 - 1998
CNA Insurance 1994 - 1996
Skills
Medicaid, Managed Care, Operations Management, Healthcare Management, Business Intelligence, Business Process..., Business Analysis, Healthcare, Healthcare Information..., Provider Relations, Network Development, Process Improvement, HIPAA, Financial Analysis, Data Analysis, HMO, Business Strategy, Program Implementation, Program Management, Community Outreach, Healthcare Reimbursement, Strategic Planning, Healthcare Industry, Informatics, SQL, Requirements Gathering, Gap Analysis, Leadership, Insurance, Vendor Management
Education
University of Illinois at Chicago 1993 — 1995
MBA, Finance Management Information Systems
Harvard University 1986 — 1991
AB, American and English Literature
Aetna October 2006 - Present
Skills
Health Insurance, Insurance, Employee Benefits, Medicare, Managed Care, Health Savings Accounts, SDLC, Process Improvement, Disability Insurance, Business Analysis, Vendor Management, HIPAA
Education
Western Washington University 1990 — 1992
Bachelor of Arts (B.A.), Human Services, General
Highline Community College 1987 — 1989
Associate of Arts (A.A.), General Studies
AIM Specialty Health 2014 - Present
Navigant Consulting 2011 - 2014
Beacon Health Care Consulting 2009 - 2010
Deloitte 2007 - 2009
MultiPlan 2004 - 2005
Aetna 2004 - 2004
Deloitte 1993 - 2003
Procter & Gamble 1989 - 1991
Skills
Strategy, Management, Healthcare, Mergers & Acquisitions, Marketing Strategy, Project Management, Consulting, Healthcare Consulting, Healthcare Information..., Managed Care, Performance Improvement, Healthcare Management, Management Consulting
Education
Harvard Business School
MBA
Indiana University Bloomington
BA
Aetna October 2012 - Present
Aetna September 2005 - October 2012
Comcast April 2005 - September 2005
Odyssey Services June 2001 - February 2005
Keystone Mercy Health Plan December 1999 - May 2001
Keystone Mercy Health Plan May 1994 - August 1996
Skills
Leadership, Management, Sales, Project Planning, Marketing, Employee Benefits, Marketing Strategy, Public Relations, Public Speaking, Access, Training, Health Insurance, Coaching, Account Management, Market Research, Customer Service, Healthcare, Customer Retention, Negotiation, Marketing Communications, Strategic Planning, Insurance, Program Management, Team Building, Strategy, Advertising, Direct Marketing, Leadership Development, Team Leadership, Event Management, Integrated Marketing, Competitive Analysis, Call Centers, Change Management, Marketing Management, Business Planning, Selling, New Business Development, Email Marketing, Event Planning, Interviews, CRM, Salesforce.com, Community Development, Real Estate, Building Relationships, Cross-functional Team..., Business Development, Analysis, Vendor Management
Education
Temple University 1999 — 2001
B.A, Marketing
Hampton University 1992 — 1995
Bachelor of Arts (B.A.), Marketing
CoreSource 2011 - 2012
Findley Davies, Inc. 2010 - 2011
Humana 2006 - 2008
Thompson Associates, Inc. 2003 - 2006
United Health Group 2002 - 2003
Aon Consulting 1996 - 2002
Aetna 1992 - 1996
Anthem Blue Cross 1985 - 1989
Skills
Sales, CRM, Leadership, Strategic Planning, Management, Business Planning, Employee Benefits, Marketing, Negotiation, Healthcare, Account Management, Project Management, Marketing Strategy, Business Development, Sales Management, Health Insurance, Business Strategy, Underwriting, Disability Insurance, Analysis, Human Resources, Sales Operations, Budgets, Health Care Reform, Benefits Administration, Performance Management, ERISA, Time Management, Fundraising, Defined Benefit, Health Savings Accounts, Managed Care, Brokers, Actuarial Science
Education
Hanover College 1980 — 1984
BA, Economics
Silverlink Communications October 2013 - Present
Health Dialog November 2009 - October 2013
Aetna October 2008 - November 2009
CIGNA 2005 - 2008
CIGNA HealthCare 2005 - 2008
Mercer HR Consulting 1997 - 2005
Mercer HR Consulting 1997 - 2005
Education
Harvard University
Fours4theFuture July 2013 - Present
AIG April 2007 - July 2013
SRO Napa 2000 - 2007
TIG Indemnity Company 2001 - 2004
Firemans Fund Insurance Company 1991 - 1997
Aetna 1968 - 1990
Skills
Underwriting, Property & Casualty..., Casualty, General Liability, Commercial Insurance, Liability, Umbrella, Commercial Lines, General Insurance, Excess, Risk Management, Inland Marine, Excel, Microsoft Office, Word, Product Liability, Problem Solving, Outlook, Risk Assessment, Legal Liability, Reinsurance, Claim, Professional Liability, Workers Compensation, Umbrella Insurance, Casualty Insurance
Education
Hiram College 1962 — 1993
BA, Business
Hiram College 1962 — 1993
BA, Business Management
Pawlikowski University
Vanderbilt University Medical Center September 2011 - Present
Vanderbilt University Medical Center September 2011 - June 2012
Sarah Cannon Research Institute December 2007 - June 2011
Amerigroup Corporation 2006 - 2007
MedCath 1999 - 2006
BlueCross BlueShield of NC 1995 - 1998
Aetna 1988 - 1995
HealthAmerica 1986 - 1988
Education
Trinity University 1984 — 1986
MS, Health Care Administration
University of Tennessee-Knoxville - College of Business Administration 1979 — 1983
BS, Business
Aetna March 2015 - Present
Aetna August 2014 - March 2015
Magellan Health Services November 2009 - August 2014
Consolidated Amalgamated, LLC September 2002 - November 2009
Anthem September 1996 - September 2002
McKinsey & Company September 1990 - September 1996
JPMorgan Chase 1989 - 1989
Commerce Bancshares, Inc. 1986 - 1988
Education
Harvard Business School 1988 — 1990
MBA with distinction
Harvard University 1979 — 1984
AB, CLGS, Economics
Aetna May 2015 - Present
Citibank August 2004 - October 2012
Jordan Ministry Board of Directors August 2010 - August 2011
Educational Enrichment Foundation July 2006 - July 2010
High Value Cardmember Group, American Express June 2001 - June 2002
American Express August 1999 - June 2001
Skills
Non-profits, Risk Management, Financial Analysis, Staff Development, Analytics, Operations Management, Credit, Analysis, Management, Public Speaking, Data Analysis, Portfolio Management, Fundraising, Leadership, Financial Services, Strategic Planning, Team Building, Training, Performance Management, Leadership Development, Coaching, Banking, Grant Writing, Relationship Management, Call Center, Cross-functional Team..., Process Improvement, Call Centers, Vendor Management, Change Management, Organizational..., Motivational Speaking, Credit Cards, Customer Satisfaction, Sales, Customer Experience, Marketing, Project Management, Business Process..., Business Development, Six Sigma, Mergers & Acquisitions, Credit Risk, Business Analysis, Outsourcing, Credit Analysis, Loans, Financial Risk, Workshop Facilitation, Nonprofits
Education
Harvard University 1988 — 1994
Bachelor of Arts (B.A.), government
Harvard University 1988 — 1994
Bachelor of Arts (B.A.), Political Science and Government
Amerigroup February 2010 - February 2014
Premera Blue Cross 2004 - 2007
Aetna 1998 - 2002
Skills
Health Insurance, Provider Relations, Commercial Insurance, Managed Care, Medicaid, Network Development, Property & Casualty..., HIPAA, Reinsurance, Liability, Disability Insurance, Long-term Care, Medicare, Insurance, Claim, Cross-functional Team..., Hospitals, Healthcare, Provider Network..., Healthcare Management
Education
Harvard University, John F. Kennedy School of Government
Master of Public Administration (MPA)
University of Puget Sound
Doctor of Law (J.D.)
Aetna May 2013 - Present
Coventry Health Care June 2011 - Present
Coventry Health Care May 2009 - May 2011
IBM August 2000 - April 2009
Education
Hawaii Pacific University
Bachelors of Science, Computer Science and Information Systems
Sabino HS
Aetna August 2011 - Present
Aetna June 2010 - August 2011
Massachusetts General Hospital November 2009 - May 2010
Community Catalyst June 2009 - August 2009
Memorial Sloan-Kettering Cancer Center June 2006 - February 2008
Skills
Health Insurance, Health Policy, Insurance, Hospitals, Public Health, Data Analysis, Healthcare Management, Healthcare, Healthcare Information..., Managed Care, Program Evaluation, Medicare, Clinical Research
Education
Harvard University School of Public Health 2008 — 2010
Master of Science, Health Policy and Management
Trinity College-Hartford 2002 — 2006
BS, Psychology
Aetna
Skills
Large Account..., Employee Benefits, Strategic Planning, Health Insurance, Insurance, Leadership, Customer Service, Managed Care, Healthcare
Education
Hanover College
Wright State University
Aetna May 2015 - Present
Aetna May 2015 - Present
Skills
Microsoft Office, Insurance, Management, Microsoft Excel, Project Management, Leadership, Strategic Planning, Sales, Public Speaking, Marketing, Research, Process Improvement, Logistics Management, Dispatching
Education
Hampton University 1983 — 1988
Bachelors of Arts, Liberal Arts and Sciences/Liberal Studies, Business and Psychology
Retired November 2007 - Present
AIG American General April 2003 - November 2007
New Era Life Insurance Company August 1998 - April 2003
Allmerica Financial 1985 - 1996
NRECA October 1983 - March 1985
American National Insurance September 1979 - October 1983
Aetna September 1970 - March 1978
Skills
Claim, Insurance, Process Improvement
Education
Henderson State University 1968 — 1970
BSBA, Business Administration and Management, General
Louisiana State University 1966 — 1968
Business Administration and Management, General
Aetna November 2012 - Present
Kelly IT Resources July 2010 - November 2012
Wells Fargo Bank February 2010 - July 2010
Health Net Inc 2005 - January 2010
Mobile Interactive System 2003 - 2005
Spherion Technology Service, Canada 2003 - 2003
Mitel Networks Corporation 2000 - 2001
Skills
PL/SQL, Oracle, Java, Software Development, Microsoft SQL Server, Java Enterprise Edition, JSP, SDLC, MySQL, Hibernate, Web Applications, SOA, Eclipse, Struts, AJAX
Education
Harbin Institute of Technology
Master, Computer Science
Kathleen L. Penney Interiors, Inc. October 2014 - Present
Harcum College August 2010 - May 2015
Spectrum, A Herman Miller Dealer February 2014 - June 2014
Aetna July 1993 - May 2003
Skills
Microsoft Excel, Microsoft Word, PowerPoint, English, Windows, Outlook, Editing, Interior Design, Space planning, AutoCAD, Illustrator, InDesign, Furniture, Rendering, Space Planning, New Business Development, Customer Service, Sketching
Education
Harcum College 2010 — 2015
Associate of Science (A.S.), Interior Design
The University of Connecticut 1988 — 1992
Bachelor of Arts (B.A.), English and Journalism
USI 1997 - Present
Aetna 1990 - 1997
Aetna 1980 - 1996
Skills
Disability Insurance, Strategic Planning, Insurance, Health Insurance, New Business Development, Employee Benefits, Brokers, Life Insurance, Creative Problem Solving, Data Interfaces, National Account..., Claim, Reinsurance, Claims Management, General Insurance, COBRA, Property & Casualty..., Medicare, Legal Liability, Fixed Annuities
Education
Harcum College
Aetna June 2015 - Present
Aetna September 2014 - Present
Aetna December 2010 - Present
ActiveHealth Management February 2007 - January 2011
Silver Cross Hospital January 2005 - May 2007
Indusa Technical 1999 - 2001
Skills
Healthcare Management, Disease Management, Nursing, Utilization Management, Healthcare, Utilization Review, Medical Case Management, Case Managment, Clinical Research, Medicare, Medicaid, Managed Care, Home Care, Patient Advocacy, HEDIS, Hospitals, HIPAA, Nursing Management, Medical/Surgical, Acute Care, NCQA, Provider Relations, Patient Safety, EMR, Health Policy, Healthcare Industry, Health Insurance, Long-term Care, HMO, EHR, Nursing Care, Medical Terminology, Informatics, Healthcare Information..., Inpatient, Cpr Certified, Patient Education, Motivational..., Health Education, Registered Nurses, JCAHO, Physician Relations, Home Health Agencies, Telemetry, Meditech, Health Care Systems, Direct Patient Care, Physicians, Elder Care, IV
Education
Chamberlain College of Nursing 2014 — 2017
Advance nurse practitioner
Chamberlain College of Nursing 2013 — 2014
Bachelor's degree, Registered Nursing/Registered Nurse
Harper College 2002 — 2004
Nursing
MJW Development LLC 2011 - Present
University of Hartford September 2005 - June 2012
Aetna 1990 - 2000
Skills
Strategic Planning, Strategy
Education
University Of Hartford 2006 — 2012
Master of Neuroscience, Neurobiology and Neurosciences, 4.0
Harvard Business School 1973 — 1975
MBA, marketing and strategy
University of Massachusetts, Amherst 1967 — 1971
BS, Math
Aetna July 2007 - Present
Northside Hospital November 2014 - Present
High Point Regional Health System October 2009 - July 2010
High Point Regional Health System September 2008 - October 2009
Spectrum Laboratories October 2001 - August 2004
Sutter Health June 1999 - May 2001
Healthcare Resource Group September 1997 - September 2000
Skills
Cross-functional Team..., Project Management, Health Insurance, Process Improvement, Microsoft Office, SharePoint, Data Analysis, Management, Health Information..., Medical Billing, Accounts Receivable, Account Management, Relational Databases
Education
Walden University 2012 — 2015
Doctor of Philosophy (PhD), Health/Health Care Administration/Management
Walden University 2009 — 2011
Master, Management Information Systems
High Point University
Bachelor of Science, Management Information Systems
Aetna January 2012 - Present
Aetna January 2003 - June 2012
Skills
Visio, Business Intelligence, SQL, MS Project, Unix, Team Leadership, Change Management, Risk Management, Team Building, ETL, Outlook, Microsoft Office, Excel, Word, Crystal Reports, Databases, PowerPoint, DB2, Release Management, SDLC, Data Warehousing
Education
Hiram College 1981 — 1985
BA, Computer Science
Centers for Medicare & Medicaid Services September 2014 - Present
Aetna July 2011 - September 2014
Krokidas & Bluestein LLP 2010 - 2010
Ballard Spahr LLP 2005 - 2009
Skills
Health Law, Health Policy, Legal Compliance, Litigation, Legal Writing, Legal Research, Privacy Law, Corporate Law, Commercial Litigation, Civil Litigation, Litigation Management, Appeals, Corporate Governance, Insurance Law, Westlaw, Legislation, Public Policy, Policy Analysis, Research
Education
Harvard University School of Public Health 2010 — 2011
Master of Public Health (MPH), Law & Public Health
University of Pennsylvania Law School 2002 — 2005
Doctor of Law (J.D.)
The George Washington University 1998 — 2001
Bachelor of Arts (B.A.), Economics
Aetna April 2015 - Present
Education
Hannibal-Lagrange College 2007 — 2011
Bachelor's degree, Human Services, General
Unum March 2013 - Present
Unum April 2008 - March 2013
Unum September 2007 - April 2008
Unum November 2001 - April 2005
Unum April 2000 - November 2001
Aetna January 1998 - April 2000
Skills
Employee Benefits, Brokers, Disability Insurance, Health Insurance, Long-term Care, Claim, Term Life Insurance, Accident, Voluntary Employee..., Critical Illness, Customer Retention, Account Management, Relationship Management, Fully bilingual English, Office Administration, Personal Development, Staff Development, Youth Leadership, Renewals, Prospect Research, Qualifying Prospects, Life & Health Insurance..., Peer Mentoring, Marketing, Underwriting, Accident Insurance, COBRA, Management, Long Term Care Insurance, Health Savings Accounts, Sales, Benefits Administration, Fixed Annuities, Group Insurance, Life Insurance, Insurance, CRM, Whole Life, Medicare, General Insurance, Managed Care, Claims Management, Property & Casualty...
Education
Wellspring School of Leadership 2011 — 2013
Certificate
Hartford Seminary 2009 — 2009
Course, New Testament
Goodwin College 1996 — 1998
Certificate, Medical/Dental Office Assistance
Aetna 2007 - Present
Aetna 2007 - Present
Skills
Process Improvement, Insurance, SDLC, Health Insurance, Business Analysis, Risk Management
Education
Harvard University
Enrichment program, Teaching with Media
Universita' dell'Aquila (Italy)
Bachelor of Science (BS), Filosofia & Pedagogia
MedSynergies August 2015 - Present
MedSynergies August 2014 - August 2015
Aetna November 2013 - August 2014
'Ohana Health Plan July 2012 - October 2013
'Ohana Health Plan October 2011 - July 2012
'Ohana Health Plan August 2010 - October 2011
Skills
Social Media, Photoshop, Graphic Design, Medicare, Provider Relations, Medicaid, HEDIS, Credentialing, Training, Customer Service, Process Improvement, Health Insurance, Healthcare, HIPAA
Education
Hawaii Pacific University 2003 — 2007
BA, Visual Communications
Health Net June 2007 - Present
Aetna September 1985 - June 2007
Skills
Health Insurance, Claim, Insurance, Brokers, Employee Benefits, Event Planning, Underwriting, Microsoft Office, Microsoft Excel, Fundraising, Volunteering, HMO, General Insurance, Social Media, Medicare, Managed Care, Health Savings Accounts, Team Building, Claims Management
Education
Hardin-Simmons University 1976 — 1981
Bachelor of Arts (BA), Theater
Charles O. Johnson Jr. January 2001 - Present
Consumrer Recovery Center May 1993 - May 1998
Aetna January 1966 - July 1992
Skills
Mediation, Coaching, Alternative Dispute..., Expert witness on..., Public Speaking, Negotiation, Arbitration, Strategic Planning, Conflict Resolution, Team Building, Litigation, Nonprofits, Executive Coaching, Customer Service, Leadership Development, Personal Development, Conflict Management, Contract Negotiation
Education
University of Tennessee-Knoxville - College of Business Administration 1963 — 1966
Business Administration and Management, General
IMCO Carbide Tool Inc. March 2013 - Present
Patient Care February 2012 - February 2013
Brown & Brown of Ohio / Great Lakes Risk Management August 2006 - February 2012
Aetna September 1991 - March 2006
Skills
Employee Benefits, Benefits Administration, Healthcare, Account Management, Medicare, Strategic Planning, Customer Service, Team Building, Sales, Disability Insurance, Long-term Care, Marketing, Leadership, Life Insurance, Health Savings Accounts, Management, Public Speaking
Education
Lorain County Joint Vocational School District 1984 — 1986
Keystone High School 1982 — 1986
Heidelberg College
Aetna June 2013 - Present
Holzer medical center March 2010 - June 2013
Holzer medical center 2001 - 2013
Edgewood manor of wellston 2001 - 2004
Skills
Case Management Services, Medical surgical nursing, Diabetes, Medical Office, Director of nursing, Mds coordinator, Critical Care, Healthcare, Case Managment, Nursing, Ambulatory, EMR, Medicine, Physician Relations, EHR, Medical/Surgical, Nursing Education, Case Management, Inpatient, Medical-Surgical, HIPAA, Patient Safety
Education
Hocking College 1980 — 1987
Associate's degree, Registered Nursing/Registered Nurse
Wellston high school 1974 — 1977
Diploma, College prep
Aetna October 2014 - Present
Skills
EMR, Meditech, Midas, Microsoft Office, Microsoft Excel, Microsoft Word, Quality Patient Care, Patient Safety
Education
Mount Vernon Nazarene University 2006 — 2008
Bachelor's degree, Organizational Leadership
Hocking College 1989 — 1989
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Aetna March 2011 - Present
Aetna September 2003 - March 2011
The Homecare Network January 1993 - August 2003
Skills
Clinical Supervision, Case Managment, Home Care, Medicare Advantage, Interdisciplinary...
Education
Bryn Mawr Hospital School of Nursing 1984 — 1987
Nursing Diploma, Registered Nursing/Registered Nurse
Harcum College 1978 — 1980
Associate of Science (A.S.), Medical/Clinical Assistant
Yellow Star Properties, LLC May 2011 - Present
Insight Global March 2014 - January 2015
Aetna April 2009 - January 2013
Aramark August 2006 - December 2009
Skills
Microsoft Office, Microsoft Excel, Management, Microsoft Word, Research, Leadership, PowerPoint, Sales, Customer Service, Training, Real Estate Development, Creative Real Estate..., Wholesale Real Estate
Education
Harper College