Aetna Company
Industry: Managed care company
DescriptionAetna Inc. is an American managed health care company that sells traditional and consumer directed health care insurance plans and related services, such as medical, pharmaceutical, dental, behavioral ... Headquarters: Hartford, Connecticut, United States CEO: Mark Bertolini (Nov 29, 2010–) Parent organization: CVS Health Revenue: 60.54 billion USD (2017) Number of employees: 49,828 (2017) Subsidiaries: Coventry Health Care, Aetna International Inc.,
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Aetna Employees
Youth Guidance March 2015 - Present
Aetna June 2014 - March 2015
Human Resources Development Institute February 2014 - June 2014
Thornton Township January 2013 - November 2013
Skills
Research, Public Speaking, Nonprofits, Social Services, Microsoft Word
Education
Lewis University 2011 — 2013
Master of Arts (M.A.), Counselor Education/School Counseling and Guidance Services
University of Illinois at Urbana-Champaign 2007 — 2011
Aetna February 2015 - Present
Aetna April 2012 - Present
Aetna October 2011 - April 2012
Genworth Financial December 2008 - October 2011
Edgenet November 2005 - October 2008
MTA Distributors August 2004 - November 2005
Bit Communications January 2002 - August 2004
Digital Dog, Inc. 2000 - 2002
Skills
E-commerce, Email Marketing, Online Advertising, CRM, Online Marketing, Marketing Strategy, Strategic Planning, Advertising, Digital Marketing, Management, Project Management, Strategy, Software Development, Web Development, Business Analysis, Process Improvement, Vendor Management, Change Management, Business Process..., Leadership, Integration, Project Portfolio..., Direct Marketing, Team Building, Telecommunications, Salesforce.com, Business Process, Business Strategy, Team Leadership, Cross-functional Team..., Marketing Operations, Program Management, Contract Negotiation, Business Continuity..., Crisis Management, Risk Management, Operational Risk..., Controllership Functions, Healthcare Compliance, Project Planning, Business Integration, Corporate Relocation, Acquisition Integration, Graphic Design, Business Intelligence, Analysis, Call Centers, Enterprise Software, Marketing, Medical Compliance
Education
David Lipscomb University 1999 — 2002
Marketing
Consulting January 2014 - Present
Community Health Network of Connecticut (CHNCT) December 2010 - January 2013
ASSA ABLOY USA March 2008 - November 2010
Aetna 2007 - 2008
Tangoe 2005 - 2007
Pharmedica Communications / Influent 2005 - 2006
VBrick Systems 2001 - 2003
ADC Telecommunications 1998 - 2001
Skills
Software Documentation, SharePoint, RoboHelp, Project Management, Program Management, Technical Documentation, Technical Writing, Customer Service
Education
Lewis and Clark College
B.S., Sociology
University of Portland
no degree, Business Administration
HMS 2013 - Present
Aetna 2005 - 2012
Aetna 2002 - 2005
Aetna 2001 - 2002
Skills
Insurance, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Data Analysis, Team Leadership, Operational Streamlining, Site Consolidation, Collaboration, Outlook, Operations Management, Communication, Leadership Development, Leadership, Account Management, Management, Vendor Management, Team Building, Project Planning, Financial Analysis, Strategic Planning, Process Improvement, Managed Care, Access, Health Insurance, Program Management, Change Management, Visio, Healthcare, Budgets, Analysis, Business Analysis, Risk Management, Coaching, Recruiting, Project Management, PowerPoint, User Acceptance Testing, PMP, Inventory, Six Sigma, Business Intelligence, Data Management, Positive Can-do Attitude, Strategy, Software Documentation, Analytics, Enterprise Software, Call Centers
Education
Liberty University
Business Administration – Healthcare Management
Aetna August 2015 - Present
Aetna June 2012 - Present
West End Neighborhood Assoc 2014 - 2014
West End Neighborhood Assoc 2014 - 2014
Centene Corporation July 2011 - June 2012
Molina Healthcare July 2009 - May 2011
Home Services, Inc. 2008 - 2011
United Healthcare 2007 - 2009
SSM Healthcare St. Louis 2004 - 2007
Betty Jean Kerr People's Health Centers 2002 - 2004
Skills
Healthcare Management, Medicaid, Medicare, Contract Negotiation, Managed Care, Network Development, Hospitals, Health Plan Operations, Strategic Planning, Healthcare, Credentialing, Health Insurance, Provider Relations, Software Documentation, Medicaid Managed Care, Cross-functional Team..., Healthcare Industry, Team Building
Education
Webster University 2005 — 2007
Master, Business Administration
Lindenwood University 1999 — 2002
Bachelor of Arts, Healthcare Management
Aetna November 2011 - Present
Prudential Relocation 2010 - 2011
Aetna June 2006 - November 2010
Magellan Behavioral Health June 2004 - February 2006
Maxim Healthcare Services November 2002 - June 2004
Youth Outreach Foundation September 2001 - November 2002
Thomas Nelson Publishers June 2000 - August 2001
Skills
RFP, Proposal Writing, Contract Management, Contract Negotiation, Medicaid, Vendor Management, Team Leadership, Leadership, Technical Writing, CRM, Business Development, Process Improvement, Strategy, Project Management, Cross-functional Team..., Program Management, Healthcare, Managed Care, Marketing, Strategic Planning, Management, Training
Education
Liberty University 1997 — 2001
Bachelor of Science (B.S.), Communications
ACE Group October 2008 - Present
Swiss Re September 2002 - October 2008
Atlantic Mutual 1994 - 2002
Aetna August 1987 - September 1994
Skills
Reinsurance, Property & Casualty..., Casualty, Excess, Umbrella Insurance, Automobile Liability, Worker, Risk Management
Education
Livingstone College 1980 — 1984
Bachelor of Arts (B.A.), Business Administration and Management, General
IBM April 2013 - Present
Downingtown, PA January 2013 - March 2013
Aetna 2006 - January 2013
Spirit United 2010 - 2012
Aetna 2006 - 2007
Aetna 2001 - 2005
Aetna 1998 - 2001
Aetna 1994 - 1998
Lease Programs, Inc 1989 - 1994
Skills
Project Management, Application Architecture, IT Strategy, SDLC, Enterprise Architecture, TOGAF, Solution Architecture, Business Architecture, Vendor Management, Integration, Agile Methodologies, Architecture, Business Analysis, Data Governance, IT Management, Software Development, Team Leadership, Governance, Data Modeling, EAI, Requirements Gathering, Management, Resource Management, Business Intelligence, Requirements Analysis, Process Improvement, Software Project..., Project Portfolio..., Business Process..., Infrastructure, Analysis, Business Process, Cross-functional Team..., Agile Project Management, Project Planning, IT Service Management, Business Requirements, Information Architecture, Cloud Computing, SharePoint, Systems Analysis, Strategy, PMO, Business Process Design, PMP, Leadership, ETL, Database Design, Program Management, Databases
Education
Widener University 1991 — 1995
MBA
Lock Haven University of Pennsylvania 1982 — 1987
BS
The Nottingham Trent University 1985 — 1985
Chichester Senior High School 1979 — 1982
High School
Aetna October 2008 - October 2014
General Electric June 1999 - October 2008
PepsiCo 1994 - 1999
Salomon Brothers June 1992 - July 1994
The New York Times September 1987 - June 1992
Skills
Strategy, Business Development, Management, Strategic Planning, Corporate Development, Business Strategy
Education
The Tuck School of Business at Dartmouth 1992 — 1994
MBA, Finance and Accounting
Lehigh University 1983 — 1987
BS, Finance
Aetna December 2014 - Present
US Army January 2008 - November 2014
US Army March 2001 - December 2008
Skills
Human Resources, Recruiting, Career Counseling, Fiber and Cable..., Personnel Management, Policy, Program Management, Team Building, Management, Military, Security Clearance, Career Development, Leadership Development, Conflict Resolution, Resume Writing, Employee Training, Interviews, Training, Military Experience
Education
Southwestern College 2012 — 2014
Bachelor's Degree, Human Resources Development
Liberty University
Associate's Degree, Interdisciplinary Studies
Petsmart Inc. March 2005 - June 2013
Millennium Laboratories January 2013 - April 2013
Iris International October 2010 - December 2012
Khalifa Management Consulting January 2008 - September 2010
Leap Wireless August 2006 - September 2007
Apria Healthcare August 2003 - August 2006
Beckman Coulter May 1999 - July 2003
Monsanto May 1996 - February 1999
Aetna March 1994 - May 1996
PepsiCo May 1979 - February 1994
Skills
Financial Analysis, Strategic Planning, Financial Reporting, Distribution Strategies, Financial Modeling, Corporate Finance, IT Management, IT Operations, Treasury Management, Industrial Engineering, Process Improvement, Mergers, Acquisition Integration, Business Acquisition, Investor Relations, SEC filings, Mergers & Acquisitions, Finance, Strategy, Managerial Finance, Executive Management, Sarbanes-Oxley Act, Cash Flow, Budgets, Pricing, Business Development, Cross-functional Team..., Risk Management, Start-ups, Analysis, Auditing, Project Planning, Business Planning, Leadership, Business Process..., Business Strategy, ERP, Forecasting, Accounting, Sarbanes-Oxley, Due Diligence, Acquisitions, Training, Cost Accounting, Integration, Strategic Financial..., Treasury, P&L Management, Valuation, Negotiation
Education
Lehigh University - College of Business and Economics 1976 — 1977
MBA, Finance
Lehigh University 1971 — 1975
BS, Industrial Engineering, minor Economics
Aetna August 2010 - Present
Gateway Pet Guardians 2012 - 2014
Coventry Health Care of Missouri, an Aetna company March 2008 - March 2010
Coventry Health Care, an Aetna Company March 2004 - March 2008
Numerof & Associates 2002 - 2003
MARITZ, INC January 1998 - January 2002
Fleishman-Hillard 2002 - 2002
Skills
Marketing Communications, Marketing, Strategy, Advertising, Marketing Strategy, Event Planning, Management, Market Research, Leadership, Public Relations, Internal Communications, Integrated Marketing, Medicaid Managed Care, Creative Direction, Medicare, Project Management, Health Insurance, Competitive Analysis, Budgets, Social Media Marketing, Newsletters, Community Development, Managed Care, Strategic Planning, Strategic Communications, Corporate Communications, Healthcare, Public Speaking, Press Releases, Advertising Management, Commercial Insurance, Medicaid, Community Outreach, Copywriting, Crisis Communications, CMS marketing guidelines
Education
Lindenwood University 2010 — 2012
Master's degree, Business Administration, 4.0
Webster University 2000 — 2002
B.A., Media Communications
Southwestern Illinois College 1997 — 2000
Communications
Gibault
Aetna July 2013 - Present
Aetna April 2002 - June 2013
Aetna October 1998 - March 2002
VNA HealthCare January 1996 - October 1998
Rothstein & Company, LLC January 1994 - September 1995
Kweit, Mantell & Company November 1986 - January 1994
Skills
Actuarial, Valuation, Financial Reporting, Month/year end close, General Ledger, Variance Analysis, Budgeting, Tax Preparation, Accounting
Education
Grumman Data Systems Institute
Technical Degree, Computer Operations and Programming.
Long Island University, C.W. Post Campus
Bachelor of Science, Accountancy
State University of New York at Farmingdale
Associate in Science, Business Administration
TriZetto, A Cognizant Company May 2015 - Present
College Misericordia September 2007 - Present
TMG Health January 2014 - May 2015
TMG Health July 2010 - October 2011
TMG Health April 2008 - October 2011
Frontier Communications February 1999 - February 2008
UnitedHealthcare January 1994 - February 1999
Aetna January 1993 - December 1993
Skills
Process Improvement, Business Analysis, Product Management, Healthcare, Analysis, Data Analysis, Vendor Management, Requirements Gathering, CRM, Team Building, Medicare, Access, Analytics, Call Centers, Strategic Planning, Leadership, Outsourcing, Marketing Strategy, Healthcare Information..., Competitive Analysis, Telecommunications, Team Leadership, Business Intelligence, Management, Business Strategy, Operations Management, Mentoring, Compliance, Data Mining, Data Warehousing, Employee Relations, Managed Care, Competitive Intelligence, Pharmacy Benefit..., Medicare Part D, BPO, Team Management, Salesforce.com, Segmentation
Education
Wilkes University 2001 — 2003
MBA, Marketing
Lock Haven University of Pennsylvania 1987 — 1991
Bachelor of Science (B.S.), Management Science
Bethlehem Catholic
Aetna Asst. Chief of Staff, Office of the GovernorState of New Jersey2006 - 2008
MBI GluckShaw January 2006 - May 2006
Office of Assemblymen Conaway & Conners 2002 - 2006
Vanguard September 2000 - February 2002
Skills
Government, Strategic Planning, Policy, Strategic Communications, Public Speaking, Leadership, Public Policy, Policy Analysis, Media Relations, Public Relations, Program Management, Fundraising
Education
Lock Haven University of Pennsylvania 1995 — 1999
Business Management, Finance
Millersville University of Pennsylvania
My Dietitian, LLC January 2015 - Present
Aetna May 2013 - December 2014
Aetna February 2013 - May 2013
American Diabetes Association January 2013 - May 2013
North Sound Life Magazine January 2013 - April 2013
WyzAnt Tutoring December 2012 - April 2013
Skills
Writing, Editing, Close Attention to..., Well Read, Superior Work Ethic, Organized Multi-tasker, Creative Writing, Press Releases, Copy Editing, Blogging, Critical Thinking, Leadership, Social Media
Education
Linfield College 2008 — 2012
BA, Creative Writing
Coventry Health Care May 2012 - Present
Independence Planning Group May 2011 - May 2012
Aetna September 2002 - May 2011
Funk & Bolton, P.A. January 2000 - September 2002
Skills
Corporate Governance, Account Management, Strategic Planning, Insurance, Litigation, Commercial Litigation, Medicare, Property & Casualty..., Claim, Liability, Managed Care, Health Insurance, Risk Management, Disability Insurance, Employment Law, Workers Compensation, Contract Negotiation, Employee Benefits, Insurance Law, Corporate Law, Life Insurance, Underwriting, Professional Liability, Leadership, Brokers, Health Savings Accounts, Health Care Reform, Claims Management, Reinsurance
Education
University of Baltimore School of Law 1995 — 1998
JD
Lehigh University 1989 — 1993
BA, Double major Gov't and History
Lower Moreland High School 1985 — 1989
Aetna April 2015 - Present
Anthem, Inc. December 2014 - April 2015
Anthem, Inc. March 2014 - December 2014
Coventry Health Care, an Aetna Company October 2007 - March 2014
Island Glow Mobile Spray Tanning October 2010 - January 2013
Skills
Medicaid, Medicare, Healthcare Management, Utilization Management, Healthcare, Medicaid Managed Care, Commercial Insurance, Management, Business Unit Start-up, Certified Case Manager, NCAA Compliance, Nursing, Health Insurance, Provider Relations, Mentoring, HIPAA, Case Management, New Business Development, Long-term Care, Personal Care Services, Disease Management, SG&A, Business Development, Spray Tanning, Customer Service, Social Media Marketing, Beauty Industry
Education
Liberty University 2015 — 2016
Master of Business Administration
Virginia Commonwealth University 2000 — 2005
Bachelor's degree, Registered Nursing/Registered Nurse
Berkshire Hathaway Home Services Towne Realty January 2015 - Present
Prudential Towne Realty 2010 - January 2015
Long & Foster Companies June 2006 - December 2010
Long and Foster June 2006 - December 2010
GSH Real Estate June 2000 - May 2006
Chesapeake Community Services Board September 1998 - May 2000
Aetna May 1986 - April 1993
Skills
Real Estate, Residential Homes, Sales, Buyer Representation, Listings, Relocation, First Time Home Buyers, Sellers, Single Family Homes, New Home Sales, Real Estate Transactions, Investments, Referrals, SFR, ABR, New Homes, Buyers, Waterfront, e-PRO, Move Up Buyers, Luxury, National Association of..., Listing Homes, Resellers, Selling, FHA, Seller Representation, Corporate Relocation, Real Estate Development, Townhomes, Real Property, Investors, Seniors, Council of Residential..., Investment Properties, Budgets, Foreclosures, Property, Relocation Buyers, Short Sales
Education
Liberty University 1983 — 1985
Secretarial Science
I C Norcom High School 1979 — 1983
Legal Office Procedures
Molina Healthcare May 2010 - Present
Unisys September 2001 - April 2010
Utility Partners January 1997 - September 2001
Aetna 1989 - 1993
United States Marine Corps May 1984 - April 1988
Skills
Microsoft SQL Server, C#, Visual Basic, .NET, Visual Studio, ASP.NET, SQL, HTML, Java, JavaScript, CSS3, COBOL
Education
Liberty University 2008 — 2016
Bachelor of Science (BS), Management Information Systems, General
Hillsborough Community College 2000 — 2006
AA, Mass Communications
EXL Services March 2015 - Present
Aetna September 1996 - Present
Coventry Health Care, an Aetna Company 2004 - 2008
Coventry Health Care, an Aetna Company 1996 - 2004
EquiSource February 1991 - September 1996
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Strategic Planning, Budgets, Editing, Insurance, Leadership, Health Insurance, Business Analysis, HIPAA, Process Improvement, Requirements Analysis, Medicare
Education
Lock Haven University of Pennsylvania 1986 — 1990
Bachelor of Arts (BA), Communication and Media Studies
Aetna August 2010 - Present
CIGNA Healthcare December 2000 - August 2010
Tenet Healthcare November 1998 - December 2000
Skills
Network Development, Provider Relations, HMO, Managed Care, PPO, Healthcare Management, Health Insurance, Healthcare Information..., Healthcare, Medicare, Healthcare Industry, Contract Negotiation
Education
University of Phoenix 2001 — 2003
MBA, Business Administration
LeTourneau University 1999 — 2001
BBM, Management
Aetna February 2012 - December 2014
Amedisys Home Health & Hospice March 2009 - February 2012
Beebe Healthcare 2005 - 2009
Bayhealth 2003 - 2005
Beebe Healthcare 2001 - 2005
Skills
Customer Service, Healthcare, Management, Microsoft Excel, Public Speaking, Hospitals, Teaching, Microsoft Word, Leadership, Nursing, BLS, EMR, CPR Certified, Inpatient, Patient Safety, Home Care, Critical Care, Healthcare Information..., Clinical Research, Healthcare Management, Patient Education
Education
Liberty University 1988 — 1992
BSN, Nursing
Aetna August 1997 - Present
Comcast Cable October 1996 - July 1997
Advanta Credit Card December 1992 - September 1996
Skills
Training, Employee Benefits, Customer Service, Teamwork, Accounting, Health Insurance, Insurance, Call Centers, Medicare, Managed Care, Data Entry, Process Improvement
Education
Lock Haven University of Pennsylvania 1983 — 1987
BA, Spanish
Marple Newtown Senior High School 1981 — 1983
Aetna November 2004 - Present
Skills
Leadership, SharePoint, Leadership Development, Customer Service, Public Speaking, Business Analysis, Business Process...
Education
Liberty University 2012 — 2015
Master's Degree, Marriage and Family Therapy/Counseling, 3.87
Liberty University 2008 — 2012
Bachelor of Psychology, Christian Counseling
United Healthcare March 2010 - Present
United Health Group - Uniprise Technologies November 2006 - March 2010
Aetna May 2000 - November 2006
Aetna May 1999 - May 2000
Aetna November 1991 - May 1999
Skills
Vendor Management, Healthcare Information..., Process Improvement, Insurance, IT Management, Call Center, HMO, Change Management, SDLC, Medicare, ITIL, Operations Management, Incident Management, Customer Service, IT Service Management, PPO, Business Analysis, Provider Relations, Team Building, Call Centers, Analysis, Team Leadership, Management, Testing, Visio, Business Process..., SharePoint, Software Documentation, Business Requirements, Requirements Analysis, Program Management, Cross-functional Team..., Software Project..., Integration, Business Intelligence, Disaster Recovery, Enterprise Architecture, MS Project, IT Operations, Access, Systems Analysis, PMP
Education
Lock Haven University of Pennsylvania 1973 — 1976
Rent the Runway April 2013 - Present
Snipers Lacrosse August 2009 - Present
Group Commerce May 2011 - April 2013
Civitas Energy Advisors September 2009 - December 2011
Green Power Solutions, Inc. April 2009 - March 2010
Credit Suisse April 2004 - April 2009
Aetna 2003 - 2005
Aetna May 2002 - April 2004
Skills
Web Development, HTML, Start-ups, JavaScript, Software Development, Memes, C#, jQuery, Photoshop, Web Services, E-commerce, SASS, HTML 5, CSS3, Git, New Business Development, CSS, Mobile Applications, Agile Methodologies, Investments, Marketing Strategy, Email Marketing, WordPress, Visual Studio, AJAX, APIs, CRM, Ruby, SVG, ASP.NET MVC, XSLT, Helicopters, d3.js, Endorsements, Structured Finance, API, Inkscape, Residential Mortgages, Solar PV, GIMP, Sinatra, Data Visualization, Backbone.js, angularjs, MongoDB, GIF, Internet, Microsoft Word, Microsoft Excel, Webmaster
Education
Lehigh University 1998 — 2002
BS, Computer Science
North Yarmouth Academy 1994 — 1998
Aetna September 2009 - Present
Skills
Health Savings Accounts, Medicare, Brokers, Insurance, Managed Care, Medicare Part D, Dentistry, Employee Benefits, Self-funded, Underwriting, Group Medical, Long-term Care, Disability Insurance, Flexible Spending...
Education
Liberty University
Citizens Property Insurance Corporation March 2014 - Present
Independant Adjuster January 2012 - Present
Walker Expedite Transport March 2011 - July 2012
FARA Insurance Services September 2009 - November 2010
Self Employed January 2009 - September 2009
State Volunteer Mutual Insurance Co. November 1996 - February 2008
Crieve Hall Church of Christ August 1977 - February 2002
Health Care Indemnity, Inc. August 1995 - October 1996
Aetna August 1980 - June 1995
Skills
Product Liability, Claim, Liability, Personal Injury, Litigation Management, Risk Management, Litigation, Insurance, Mediation, Workers Compensation, Civil Litigation, Settlement Agreements, Medical Malpractice, Property & Casualty..., Legal Liability, Accident Investigation, Property Damage, Professional Liability, Claims Management, Liability Analysis, Public Liability
Education
Insurance Institute of America 1987 — 1995
CPCU, Insurance
Nashville School of Law 1989 — 1993
JD, Jurisprudence
Lipscomb University 1974 — 1979
BA, Psychology
Solomon Page Group July 2015 - Present
Telerx 2013 - 2014
Telerx 2011 - 2013
Telerx 2005 - 2011
United States Navy & Naval Reserve 1984 - 2008
Telerx 2002 - 2005
Schering-Plough 2001 - 2002
Leveraged Technology 2001 - 2001
Physician WebLink 2000 - 2001
Aetna 1996 - 2000
Skills
ITIL, Vendor Management, Vendor Relations, IT Strategy, Security, Process Improvement, Change Management, Technical Management, CIO, Technology Management, Outsourcing, Data Center, Team Leadership, Disaster Recovery, Call Centers, IT Management, CRM, Strategy, Enterprise Software, SDLC, Project Management, CIOs, Leadership, Cloud Computing, Management, Enterprise Architecture, Strategic Planning, SaaS, BPO, Integration, Operations Management, Technology Services, Telecommunications, System Administration, Networking, Technical Support, Training, Infrastructure..., Program Management, Business Strategy, Infrastructure..., Customer Experience, Executive Management, Business Analysis, Business Intelligence, Budgets, Professional Services, Project Portfolio...
Education
Limestone College
BS, Business Management
University of Massachusetts at Lowell
Master of Business Administration (MBA)
Aetna May 2015 - Present
MarketSource Inc. May 2014 - Present
Sandler Productions June 2008 - Present
Arizona Science Center May 2014 - June 2014
Jimmy Johns Gourmet Subs August 2010 - June 2013
The Cages Training Facility January 2012 - June 2012
Lewis and Clark College IT Help Desk August 2011 - December 2011
Skills
Graphic Design, Photography, Photoshop, Microsoft Excel, Microsoft Word, Microsoft Office, Apple, Customer Service, Business Analysis, Information Technology, Spanish-English, Spanish, Spanish-speaking, Marketing Strategy, Public Relations
Education
University of Arizona 2012 — 2015
Bachelor of Arts (B.A.), Information Science Technology and the Arts
Lewis and Clark College 2011 — 2011
Liberty Mutual Insurance March 2012 - Present
Aetna October 2011 - March 2012
T-Mobile February 2009 - November 2011
UnitedHealth Group August 2006 - February 2009
Skills
Property & Casualty..., Claim, Liability, Casualty, Insurance, Claims Management, Commercial Insurance, General Insurance, Legal Liability, Commercial Lines, Underwriting, Workers Compensation, Subrogation, Umbrella Insurance, Property Damage, Claim Investigation, Professional Liability, Reinsurance, Liability Analysis, Life Insurance, Term Life Insurance
Education
Muhlenberg College 2012 — 2014
Bachelor of Business Administration (B.B.A.)
University of Phoenix 2010 — 2012
Associate of Arts (A.A.), Business Administration and Management, General
Lincoln Technical Institute-Union 2010 — 2011
Medical/Clinical Assistant
3T-Rosten September 2013 - September 2014
Aetna June 2011 - June 2013
Health & Fitness Institute LDS Hospital October 2008 - July 2011
Intrepid Potash February 2007 - December 2010
Skills
Wellness Coaching, Wellness, Health, Corporate Wellness, Motivational..., Health Promotion, Health Education, Wellness Programs, Fitness, Strength, Nutrition, Wellbeing, Personal Training, Sports Conditioning, Weight Management, Work Life Balance
Education
Leopold-Franzens Universität Innsbruck 1991 — 1999
Masters, Sport Science / Health Promotion
Aetna July 2014 - Present
Kay Brown 1985 - Present
Skills
Administrative..., Accounts Payable, Team Building, Customer Service, Management, Microsoft Excel, Training, Budgets, Recruiting, Accounting, Process Scheduler, Customer Satisfaction, Invoicing, Call Centers, Spreadsheets, Employee Benefits, Sales, Outlook, Microsoft Word, Microsoft Office, PowerPoint, Healthcare, System Administration, Access, Administration, Public Speaking, Research, Interviews, Leadership, Strategic Planning, Social Media
Education
Penn Foster College 2013 — 2015
Associate of Science (A.S.), Health/Health Care Administration/Management
Liberty University 1991 — 1992
Pfizer June 2015 - Present
Eisai 2007 - April 2015
King Pharmaceuticals 2000 - 2007
Aetna 1999 - 2000
Skills
Sales, Managed Care, Pharmaceutical Sales, Cardiology, Sales Effectiveness, Neurology, Product Launch, Endocrinology, Pharmaceutical Industry
Education
LIU Post
Aetna June 2013 - Present
Inovalon August 2012 - June 2013
Allegiance Health 2008 - August 2012
General Motors September 2007 - September 2010
Worth Home Care August 2006 - November 2007
Moore Living Connections March 2004 - August 2006
Moore Living Connections August 1997 - February 2004
Skills
Microsoft Excel, Nursing, English, IV, Leadership, Research, Management, Microsoft Office, Inpatient, BLS, Training, Sales, Customer Service, Health Care Payor, Clinical Team Lead, IV therapy, Health Insurance, Supervisory Skills
Education
Liberty University 2015 — 2017
Master of Science in Nursing, Health/Health Care Administration/Management, Expected graduation date; December 2016
University of Michigan-Flint 2007 — 2012
Bachelor of Science (BS), Nursing, 3.87
Comcast October 2014 - Present
Thortex Inc. February 2012 - July 2014
Aetna April 2011 - February 2012
Microsoft January 2010 - March 2011
Wells Fargo August 2008 - January 2010
Skills
Call Centers, Troubleshooting, Networking, Technical Support, Microsoft Office, Databases, Outlook, Visual Basic, Computer Hardware, Training, Data Analysis, HTML, Microsoft SQL Server, Windows 7, Quality Assurance, Project Management, Access, SQL, Customer Service, Management, Windows, Business Intelligence, CRM, Analysis, Microsoft Excel, Testing, Leadership, Team Building, Business Development, Sales Management, Strategic Planning, Linux
Education
Oregon State University 2001 — 2007
Bachelor's degree, Computer Science
Linn-Benton Community College 2001 — 2003
Associate's degree, Computer and Information Sciences and Support Services
Yoh, A Day & Zimmermann Company January 2015 - Present
Yoh, A Day & Zimmermann Company April 2014 - January 2015
Trion Group, a Marsh & McLennan Agency, LLC Company May 2013 - April 2014
Aetna August 2010 - October 2012
Human Resources Team Lead June 2008 - August 2010
Skills
Customer Service, Medicare, Medicare Prescription..., Payroll, Process Scheduler, Time Management, IT Operations, Telephone Skills, Telecommunications, Supervisory Experience, Recruiting, Onboarding, Human Resources, Employee Benefits, Leadership, Technical Recruiting, Training, Management, Microsoft Office, Employee Relations, Talent Acquisition, Microsoft Excel, Public Speaking, PowerPoint, Interviews, Team Building
Education
Lincoln University 2008 — 2010
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Delaware Valley High School 2004 — 2008
High School Diploma, Human Resources Management and Services
Aetna March 2015 - Present
Thresholds April 2013 - February 2015
Bremen Youth Services August 2011 - June 2012
Oak Forest Park District November 2010 - January 2012
Skills
Psychotherapy, Mental Health, Adolescents, Group Therapy, Psychology, Crisis Intervention, Social Services, Treatment, Case Managment, Family Therapy, Mental Health Counseling, Program Development, CBT, Counseling Psychology, Career Counseling, Community Outreach, Life Transitions, Child Development, Anger Management, Nonprofits, Self-esteem, Behavioral Health, Individual Counselling, DBT, Dual Diagnosis, Motivational..., Case Management
Education
Lewis University 2010 — 2012
Master of Arts (M.A.), Counseling Psychology
Northern Illinois University 2006 — 2010
Bachelor of Science (B.S.), Psychology
Nippon Life Benefits December 2014 - Present
Aetna November 2013 - December 2014
Coventry Health Care August 2012 - November 2013
Coventry Health Care October 2010 - September 2012
Lift for Life Academy May 2008 - October 2010
Skills
Actuarial Science, SAS, Mathematical Analysis, Statistical Modeling, Statistics, Data Analysis, Insurance, Access, Data Mining, Probability, Analysis, Predictive Modeling, Microsoft Excel, PowerPoint, Microsoft Word, Analytics, Actuarial Consulting
Education
Lindenwood University 2003 — 2008
Bachelor of Arts (B.A.), Mathematics, 3.73/4.0
Aetna May 2013 - Present
Coventry Health Care September 2011 - June 2013
Coventry Health Care September 2005 - August 2011
First Health Group June 2000 - September 2005
Virtual Media Group Lethbridge April 1999 - September 1999
Skills
Ant, JSF, CVS, XML, AJAX, JavaScript, JSP, Servlets, CSS, Java, MyEclipse, System Design, Database Design, Requirements Analysis, Software Project..., SQL, SharePoint, Unix, Spring, Visio, SOA, Oracle, SDLC, Enterprise Architecture, IceFaces, Web Services, Software Development, Web Applications, Weblogic, Web Development, Quality Assurance, Testing, Process Improvement
Education
Western International University 2007 — 2009
Associate Degree; Certificate, Information Technology; Computer Information Technology
Lethbridge Community College 1997 — 2000
CIT, Intormation Technology
The University of Lethbridge 1995 — 1996
Psychology/Biochemistry
Vanderbilt University Medical Center April 2015 - Present
Sarah Cannon Research Institute October 2014 - April 2015
OLN inc April 2014 - July 2014
Solutions for Healthcare Success July 2013 - December 2013
Cellucor July 2012 - June 2013
Carousel Industries December 2010 - July 2011
Aetna August 2010 - December 2010
Aetna May 2010 - August 2010
Fleet Feet Sports- West Hartford December 2008 - May 2010
Aetna, INC. May 2009 - August 2009
Skills
Marketing, Event Planning, Sales, Social Media Marketing, Social Media, Account Management, PowerPoint, Microsoft Office, Microsoft Excel, Cold Calling, Marketing Strategy, Direct Sales, Customer Service, Sales Management, Public Speaking, Project Management, Outlook, B2B, Sales Operations, Training, Management, Strategic Partnerships, Recruiting, Coaching, Facebook, Direct Marketing
Education
Lipscomb University 2014 — 2015
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management
The University of Connecticut 2008 — 2010
BS, Pre-Law/International Relations
Cigna October 2014 - Present
Harvard Pilgrim Health Care 2009 - October 2014
Harvard Pilgrim Health Care 2006 - 2009
Harvard Pilgrim Health Care 2004 - 2006
Aetna 1999 - 2004
Aetna October 1997 - September 1999
Skills
Managed Care, Network Contracting, Provider Relations, Ancillary Contracting, Health Insurance, Healthcare Industry, Healthcare Management, Medicaid, Hospitals, Budgets, Healthcare, Insurance, Healthcare Information..., Medicare
Education
NASM
Certified Personal Trainer
Lesley College
Bachelor's degree, Business Management
Dechert LLP January 2014 - Present
New York Red Bulls January 2010 - January 2014
Goodwin Procter LLP January 1999 - December 2013
Mercer Management Consulting July 1996 - December 1998
Aetna September 1991 - June 1996
Skills
Leadership, Outlook, Cross-functional Team..., Staff Development, Strategic Planning, Visio, Project Management, Business Analysis, Contract Negotiation, Budgets, Research, Training, Policy, Project Planning, Management, Integration, Team Building, Team Leadership, IT Management, Business Strategy, Analysis, Process Improvement, Program Management, Data Analysis, Change Management, Strategy, Coaching, Operations Management, Vendor Management, Business Intelligence, Software Documentation, Mergers & Acquisitions, Management Consulting, Microsoft Office, Information Technology, Customer Service
Education
LIU Brooklyn 1989 — 1993
Bachelor of Science, Accounting
United States Soccer Federation
"A" License, Coaching
Nassau Health Care Corporation August 2013 - Present
Health Plus Amerigroup May 2012 - July 2013
Health Plus June 2007 - June 2010
Health Plus October 2004 - June 2007
Health Plus May 2002 - October 2004
Aetna April 1999 - May 2002
Skills
Provider Relations, Credentialing, Medicaid, HIPAA, Health Policy, Health Insurance, Medicare, Managed Care, Network Development, Revenue Cycle, Healthcare Consulting, Healthcare Management, Healthcare Industry, HMO, Healthcare Information..., Data Analysis, Training, Physician Relations, Medicare Part D, Leadership, Healthcare, Hospitals, Insurance
Education
Saint Joseph's College 2005 — 2009
MBA
Long Island University, Brooklyn Campus 1996 — 1999
Bachelor of Arts
Aetna September 2010 - Present
Avon Products, Inc. August 2001 - September 2010
Prince Telecom September 1999 - August 2001
Pitney Bowes Management Services June 1998 - September 1999
General Service Corporation May 1989 - June 1998
Skills
Employee Benefits, Talent Management, Performance Management, Succession Planning, Employee Relations, Deferred Compensation
Education
Lincoln University
B.S., Business Administration
Wilmington University
M.S. Human Resources, Human Resources
Aetna September 2011 - Present
Prescription Solutions September 2005 - June 2011
Walgreens September 2004 - October 2006
Walgreens May 2001 - August 2004
Ingram Micro October 1999 - August 2000
DPRC July 1999 - August 1999
ModaCAD,Inc. February 1999 - May 1999
United States Army September 1997 - October 1998
Skills
Pharmacy Benefit..., Pharmacists, Medicare Part D, Pharmacy, Medication Therapy..., Clinical Research, Ambulatory Care
Education
University of Southern California 2000 — 2004
Pharm.D., Pharmacy
Loma Linda University 1993 — 1995
MPH, Epidemiology
University of California, Riverside 1987 — 1992
BS, Biology
Aetna January 2015 - Present
Aetna October 2013 - Present
Tate Publishing December 2012 - Present
Aetna, INC. August 2008 - October 2013
US Script January 2006 - June 2008
Skills
Claim, Employee Benefits, Health Insurance, Insurance, Managed Care, PPO, Pharmacy Benefit..., Provider Relations, HMO, Call Center, Text Editing, Online Research, Author, Creative Writing, Bible Revelation, Resolution Specialist, Publishing, Editing, Call Centers, HIPAA, Process Improvement, Training, Customer Service, Public Speaking, Books, Blogging, Copy Editing
Education
Liberty University 2009 — 2011
Associates in Business, Business Administration and Management, General
University of Phoenix 2006 — 2008
Associates, Business Administration
Cuzdey, Ehrmann, Wagner, Stine, Sansalone, LLC December 2009 - Present
Fulton County Magistrate Court 2009 - 2009
Aetna June 2006 - July 2007
Digital Insurance 2005 - 2005
Reece and Associates Public Affairs Law Firm 2004 - 2004
Skills
Courts, Litigation, Personal Injury, Workers Compensation, Underwriting, Mediation, Legal Research, Insurance Law, Trials, Litigation Management, Appeals, Dispute Resolution, Trial Practice, Negotiation, Insurance
Education
Atlanta's John Marshall Law School 2007 — 2010
Juris Doctor, Law
University of Innsbruck 2008 — 2008
Study Abroad, Innstitute of World Legal Problems
The University of Georgia 2002 — 2006
Risk Management and Insurance, Minor Agribusiness
Risk Placement Services, Inc. January 1996 - Present
Aetna 1987 - 1996
Skills
Casualty, Employment Practices..., Property & Casualty..., Underwriting, Insurance, Commercial Insurance
Education
Wellington C Mepham 1981 — 1983
LIU Post
- June 2006 - Present
CIGNA January 1997 - March 1998
Aetna July 1995 - December 1996
Aetna February 1994 - July 1995
Baltimore City Department of Social Services July 1992 - January 1994
Skills
Module development, Presentation development, Workshop development, Charitable fundraising, Updates to corporate..., Managed Care training, Development of..., Creative Writing, Training Workshops, PREPARE/ENRICH..., Medical Writing, Training, Fundraising, Workshop Development, Managed Care, Presentation Development, Pharmaceutical Industry, Healthcare, Newsletters, Oncology
Education
University of North Carolina at Chapel Hill 1991 — 1992
Completed several graduate level courses
Lehigh University 1987 — 1991
BA, Philosophy, Law & Legal Institutions minor
CareOregon 2014 - Present
Aetna 2012 - 2013
Aetna 2009 - 2012
Aetna 2004 - 2009
Aetna 2001 - 2004
Community Access Services 1999 - 2001
Kaiser Permanente 1996 - 1999
Ketchikan General Hospital 1995 - 1996
Albertina Kerr Centers 1994 - 1995
Skills
Health Insurance, Managed Care, Healthcare, Healthcare Management, Insurance, Provider Relations, Medicare, Healthcare Information..., Disease Management, Management, Employee Training, Staff Management, Hiring Personnel, Programme Design, Employee Engagement, Medicaid, Change Management, HIPAA, Medicaid Managed Care, Budget Process, Business Travel, Cultural Diversity, Program Development, Microsoft Excel, Outlook, Project Management, PowerPoint, Coordinated Care..., International Healthcare, Presentations, Hospitals, Obstetrics, Developmental..., Process Redesign, Program Management, Operations Management, Case Management, Certified Case Manager, Utilization Management
Education
Regis University
MBA, Health/Health Care Administration/Management
Linfield College
BSN, Nursing
Penske Truck Leasing May 2015 - Present
Aetna May 2014 - August 2014
Skills
Microsoft Excel, SQL, Access, Oracle Database, AS400 Administration, Hyperion, Financial Accounting, Crystal Reports, Minitab, Residuals, Salesforce.com, Customer Service, Public Speaking, Personal Finance, Health Insurance, Healthcare
Education
Lehigh University - College of Business and Economics 2012 — 2016
Bachelor of Science (B.S.) (May 2016), Finance (Financial Accounting Track), Senior
Aetna September 2010 - Present
Health Net of the Northeast November 2005 - September 2010
Stamford Hospital April 2001 - November 2005
Cornerstone Treatment Facilities Network February 1997 - April 2001
Preferred Health Care 1991 - 1994
Skills
Financial Analysis, Process Improvement, Strategic Financial..., Forecasting, Insurance, Managerial Finance, Access, Finance, Medicare, Financial Modeling, Internal Audit, Accounting, Financial Reporting, Hospitals, Budgets, Variance Analysis, Payroll, Internal Controls, Six Sigma, Medicaid, HMO, Accounts Receivable, Analysis, PPO, Microsoft Excel, Health Insurance, Employee Benefits, Auditing, Account Reconciliation, Hyperion, SAP, Financial Planning, Budgeting, Billing, Financial Management, Meditech, Excel, Managed Care, Essbase, Accounts Payable, Cash Flow, Sarbanes-Oxley Act, Financial Accounting, Capitation, Provider Networks, Strategic Planning, Business Analysis, Management
Education
The University of Connecticut School of Business 1991 — 1995
MBA, Finance
Lehigh University 1981 — 1985
BS, Accounting
Lehigh University - College of Business and Economics 1981 — 1985
BS, Accounting
Safety National Insurance August 2009 - Present
Enterprise Rent-A-Car August 2007 - August 2009
Sanford-Brown College November 2006 - August 2007
SuddenLink Communications 2003 - 2006
Charter Communications 1997 - 2003
Aetna 1983 - 1988
Skills
Training, Process Improvement, SharePoint, Software Documentation, Troubleshooting, Budgets, Telecommunications, Visio, Project Management, Outlook, Team Leadership, Team Building, Microsoft Office, Program Management, Quality Assurance, Customer Service, Management, Vendor Management, Windows, Technical Writing, Insurance, Leadership, System Administration, SQL, Mergers & Acquisitions, Information Technology, Call Centers, Business Analysis, Salesforce.com, Access, Account Management, Requirements Analysis, Microsoft Word, Project Planning, Microsoft Excel, Computer Hardware, Testing, Business Process..., Change Management, Disaster Recovery, Software Installation, SDLC, Analysis, Strategic Planning, MS Project, New Business Development, Business Intelligence, Networking, Team Management, Business Process
Education
Lindenwood University 1993 — 1996
Bachelor, Communications
Saint Charles County Community College 1990 — 1993
Associates, Liberal Arts
Pharmalytical, Inc. January 2000 - Present
ICON plc 2004 - 2013
Sanofi-Synthelabo 1997 - 2000
Aetna 1994 - 1997
Skills
Biostatistics, SAS, Data Management, Clinical Trials, CDISC, Clinical Data Management, CRO, SAS programming, EDC, Pharmaceutical Industry, Clinical Development, Statistics
Education
Lehigh University
M.S., Management Science
Penn State University 1989 — 1992
B.S., Quantitative Business Analysis
Enterprise Holdings May 2015 - Present
Aetna May 2014 - March 2015
Aetna May 2013 - May 2014
Coventry Health Care January 2011 - May 2013
Coventry Health Care January 2008 - January 2011
Coventry Health Care December 2002 - January 2008
DST Systems July 1999 - December 2002
Missouri Department of Transportation December 1997 - July 1999
Missouri Department of Transportation August 1995 - December 1997
Skills
SDLC, Data Warehousing, Business Analysis, SharePoint, IT Strategy, Microsoft SQL Server, Requirements Gathering, Agile Methodologies, Project Management, Software Development, Requirements Analysis, SOA, Visio, Systems Analysis, Process Improvement, Program Management, XML, Software Documentation, Oracle, Enterprise Architecture, Disaster Recovery, SQL, Vendor Management, Software Project..., Healthcare Information..., Integration, IT Management, Databases, Java, Business Intelligence, Web Services, HTML, PMP, Database Design, HIPAA, Management, Leadership, Communication
Education
Lincoln University (MO) 1992 — 1998
Bachelor of Science (B.S.), Computer and Information Sciences and Support Services, 3.5+
Southeast Missouri State University 1988 — 1990
Bachelor of Science (B.S.), Computer Science
WellPoint September 2010 - Present
Aetna, INC. July 2008 - August 2010
Aetna January 2007 - June 2008
Aetna Inc. January 2005 - June 2008
Aetna January 2003 - December 2004
Aetna May 1995 - December 2002
Air Products August 1988 - April 1995
Skills
Process Improvement, Best Practices, Release Management, Team Leadership, Communication Skills, Metrics Reporting, Databases, Software Development, Project Management, Microsoft SQL Server, SQL Tuning, Data Analysis, MS Project, Microsoft Office, Management, SDLC, Program Management, Planview, Change Management, Analysis, Leadership, Visio, Project Portfolio..., Software Project...
Education
Lehigh University 1984 — 1988
Bachelor of Applied Science (BASc), Computer Science
Whitehall High School 1980 — 1984
High School Valedictorian
Aetna 2010 - Present
Aetna 2004 - 2009
Horizon Behavioral Services 2002 - 2003
PacifiCare Health Systems 1996 - 2001
Kaiser Permanente 1994 - 1996
Skills
Health Insurance, Managed Care, Insurance, Strategic Planning, Employee Benefits, Marketing Strategy, Program Management, Strategic Philanthropy, Public Speaking, Healthcare, Health Policy, Account Management, Urban Marketing, Strategic Marketing, Community-Based..., Community Relations, Grass Roots Marketing &..., Multi-Cultural Marketing, Marketing, Grassroots Organizing, Philanthropy, Community Development, Multicultural Marketing, Medicare Advantage, Advertising, Claim, Customer Retention, Customer Service, Disability Insurance, Disease Management, Employee Engagement, Event Management, Event Planning, Executive Management, Fundraising, Grants, HIPAA, Health Care Reform, Internal Communications, Leadership, Leadership Development, Life Insurance, Medicaid, Medicare, Negotiation, Network Development, New Business Development, Nonprofits, Organizational..., Policy
Education
Pepperdine University, The George L. Graziadio School of Business and Management 2000 — 2001
MBA, Marketing/Strategy
Lincoln University 1977 — 1981
Bachelor of Science (BS), History/Public Affairs
Aetna November 2013 - Present
Aetna 2004 - 2013
Aetna 2003 - 2004
Aetna 1998 - 2002
Cigna 1997 - 1998
Empire Blue Cross Blue Shield 1995 - 1997
Empire Blue Cross Blue Shield 1994 - 1995
Empire Blue Cross Blue Shield 1993 - 1994
Skills
Process Improvement, Strategic Planning, Project Management, Employee Benefits, Insurance, Cross-functional Team..., Process Engineering, Integrated Marketing, Leadership, Management, Product Development, Strategy, Project Portfolio..., Integration, Training, Health Insurance, Managed Care, Program Management
Education
Lehigh University - College of Business and Economics
MBA, Marketing
Saint John's University - Peter J. Tobin College of Business
BS, Management
Gibson Consultants 2003 - Present
Aetna 1983 - 2001
Skills
Applicant Tracking..., Benefits Negotiation, Employee Benefits, Recruiting, Talent Acquisition, Technical Recruiting, Sourcing, Executive Search, Internet Recruiting, College Recruiting, Client Development, Hiring, Cold Calling, Account Management, CRM, Training, Leadership, Employee Engagement, Resume Writing, Onboarding, Succession Planning, Benefits Administration, Sales, Employee Relations, Performance Management, Building Relationships, Executive Management, HRIS, Leadership Development, Management, Consulting, Coaching, New Business Development, Healthcare, Talent Management, Employee Training, Personnel Management, Human Resources, Team Building, Interviews, PeopleSoft, Resource Management, SDLC, Customer Retention, Deferred Compensation, HR Consulting, Temporary Placement, Vendor Management, Organizational...
Education
Lehigh University 1978 — 1982
Bachelor of Science (BS), Marketing
Germantown Academy
Aetna October 2012 - Present
Daugherty Business Solutions September 2000 - June 2012
Daugherty Business Solutions April 2012 - 2012
Saint Louis University October 1998 - September 2000
St. Louis University Hospital March 1995 - October 1998
Education
Lindenwood University
Aetna January 2014 - Present
Coventry Health Care September 2012 - Present
Coventry Health Care July 2010 - October 2012
Emerson Electric June 2007 - August 2010
Taylor Morley 2006 - 2007
Ungerboeck Systems International 2005 - 2006
The Care of Trees 2003 - 2005
Skills
SharePoint, Microsoft SQL Server, Business Intelligence, SQL, Business Analysis, Project Management, Databases, Visio, Windows Server, ERP, SSIS, Data Analysis, Troubleshooting, Requirements Analysis, Process Improvement, Microsoft Office, Database Administration, Cognos, Crystal Reports, Software Documentation, SSRS, Network Administration, Access, Management, Citrix, Testing, Data Warehousing, Active Directory, Servers, System Administration, ETL, Microsoft Exchange, Enterprise Software, SDLC
Education
Lindenwood University 2006 — 2008
MBA
Central Missouri State University 1997 — 2002
BSBA
Marshall High School 1993 — 1997
AmeriHealth Caritas May 2013 - Present
A2C I.T. Consulting November 2012 - Present
HighPoint Solutions January 2012 - Present
Aetna January 2009 - February 2011
Aetna March 2007 - January 2009
Aetna September 2004 - March 2007
Aetna 2002 - 2004
Aetna 2000 - 2002
Aetna Inc January 1998 - January 2000
Hardshell Café January 1994 - January 1998
Skills
Quality Assurance, Process Improvement, Integration, Analysis, Management, Business Analysis, MS Project, Project Management, Product Development, Product Management, Healthcare, Insurance, PowerPoint, Project Coordination, Project Planning, Customer Experience, ClearQuest, ClearCase, Database Management, Data Analysis, Troubleshooting, Team Management, Problem Solving, Customer Service, Microsoft Office, Real Estate, Data Quality Assurance, Software Development, Software Quality..., Data Warehousing, White Box Testing, Black Box Testing, HMO, Medicare, CRM, HIPAA, Product Design, Computer System..., Training, SDLC, SharePoint, Business Intelligence, Business Process..., PMO, Requirements Gathering, Quality Management
Education
Schlicher-Kratz 2010 — 2010
Certificate, Real Estate
Russ Financial School 2009 — 2009
Certificate, Health & Life Insurance
Lehigh University
Tannen Healthcare Consulting, LTD. August 2006 - Present
Horizon NJ Health January 2006 - August 2006
Aetna Health Plans 1999 - 2006
Aetna February 1999 - December 2005
Long Island College Hospital September 1989 - June 1999
Education
LIU Brooklyn 1961 — 1965
Sacred Heart University September 2015 - Present
Meridian Benefits Consulting June 2014 - July 2015
Aetna May 2004 - May 2014
Vytra Health Plans December 2001 - May 2004
Brooklyn Law School July 2000 - November 2001
Skills
Health Insurance, Insurance, Brokers, Disability Insurance, Life Insurance, Salesforce.com, Marketing Strategy, Managed Care, Community Outreach, Health Savings Accounts, Human Resources, Medicare, Public Speaking, Self-funded, HMO, Benefits Administration, Management, Workers Compensation, Employee Benefits, Account Management, Strategic Planning, Term Life Insurance, Healthcare, Team Building
Education
Long Island University, C.W. Post Campus 1987 — 1991
BS, Elementary and Special Ed
NurseWise November 2014 - Present
Aetna June 2014 - November 2014
Centene Corporation February 2013 - May 2014
Centene Corporation September 2011 - January 2013
Express Scripts February 2010 - October 2011
Express Scripts April 2007 - February 2010
Express Scripts January 2006 - April 2007
Skills
Medicaid, Visio, Process Improvement, Healthcare, Managed Care, Business Analysis, HIPAA, Medicare, Access, Pharmacy Benefit..., Data Analysis, Analysis, Healthcare Information..., Leadership, Management, SQL
Education
Lindenwood University
Master of Business Administration (M.B.A.)
Maryville University of Saint Louis
Bachelor of Arts (B.A.), Psychology and Sociology
Chico's FAS Inc. January 2013 - Present
Hiscock & Barclay, LLP 2012 - 2013
Brookstone May 2004 - January 2012
U.S. Department of the Navy - Office of the General Counsel May 2003 - August 2003
Aetna January 2000 - August 2001
Sandia National Laboratories 1996 - 1997
Skills
Intellectual Property, Corporate Law, Patents, Trademarks, Product Development, Contract Negotiation, Legal Compliance, Licensing, Copyright Law, Intellectual Property..., Retail, Retail Marketing, Patent Litigation, Corporate Governance, Prosecution, Litigation Support, Litigation Management, Registered Patent..., Privacy Law, Trade Secrets, Legal Advice, Litigation, Patent Prosecution, Patentability, Commercial Litigation, Negotiation, Due Diligence
Education
Franklin Pierce Law Center 2001 — 2004
J.D.
Rice University 1998 — 1999
Department of Astronomy & Space Physics
Lehigh University 1994 — 1998
Physics (BS), Applied Mathematics (BS)
Aetna September 2014 - Present
Coventry Health Care December 2010 - October 2014
Coventry Health Care December 2006 - December 2010
Group Health Plan January 2002 - December 2006
Skills
Health Policy, Insurance, Credentialing, Healthcare Industry, Healthcare Management, Healthcare, Vendor Management
Education
Southwestern Illinois College 1982 — 1986
RHIT, Health Information
Lindenwood University
BA Business, Business
Aetna April 2000 - Present
Skills
Project Portfolio..., SDLC, Insurance, Business Analysis, Process Improvement, Planview, Waterfall, Project Management, Software Project..., Health Insurance, Employee Benefits, Change Management, Leadership, Management, Strategy, Requirements Gathering, HIPAA, Data Analysis, Claim, Business Process..., Business Requirements
Education
Liberty University 2011 — 2014
MDiv, Christian Leadership, 3.6 GPA
University of North Carolina at Wilmington 1984 — 1988
B.S., Major Business Administration and Minor in Computer Science and Social Work
Aetna August 2007 - Present
comScore, Inc. March 2006 - September 2007
WebMD (Quality Health) February 2003 - March 2006
Skills
Healthcare Information..., Process Improvement, Vendor Management, SAS, SQL, Databases, Informatics, Integration, Project Management, EHR, Program Management, Data Analysis, Healthcare, Business Process..., Strategy, Cross-functional Team..., Healthcare Management, Health Insurance, Data Warehouse..., Crystal Reports, ICD-10, EMR, Process Engineering, IT Strategy, IT Transformation, Software Project..., SharePoint, Software Documentation, Analytics, Enterprise Architecture, Business Intelligence, Clinical Research
Education
LIU Post 1986 — 1991
MIS, computer science
LIU Post 1985 — 1987
MBA, Computer Science
Aetna July 1998 - May 2001
NYLCare January 1996 - July 1998
New York Life Insurance Company 1980 - 1996
Skills
HTML, JavaScript, WordPress
Education
LIU Post 1966 — 1970
ba, English
Pine Valley Central
Skidmore College
Capgemini June 2013 - Present
Capgemini October 2011 - June 2013
CNA Insurance July 2009 - October 2011
Aetna November 2006 - December 2008
Aetna, Inc June 2004 - November 2006
General Electric January 2004 - June 2004
General Electric May 2001 - December 2003
Home-Link Services 2000 - 2001
Skills
Strategic Planning, CRM, Data Warehousing, Mergers, Call Center, E-commerce, EAI, Health Insurance, Manufacturing, Contract Management, Real Estate, IT Portfolio, Strategy, Business Process, Integration, Mergers & Acquisitions, Program Management, IT Strategy, Business Analysis, Business Intelligence, Business Process..., Call Centers, Enterprise Software, Management, Vendor Management
Education
London Metropolitan University 1991 — 1996
BSc, Marketing & Psychology
Florman Tannen, LLC April 2008 - Present
Florman Tannen, LLC 2008 - Present
Tannen Healthcare Consulting, LTD. 2006 - 2008
Horizon NJ Health 2004 - 2006
Aetna January 1997 - December 2005
Long Island College Hospital 1987 - 1997
Long Island Jewish Medical Center 1982 - 1987
Nassua Suffolk HSA 1979 - 1982
Rogatz and Meyers 1977 - 1978
Skills
HIPAA, Managed Care, Leadership, Healthcare, Hospitals, Medicare, Healthcare Information..., Strategic Planning, Healthcare Consulting, Contract Negotiation, Healthcare Management, Medicaid, Health Insurance, EMR, Provider Relations, Start-ups, Insurance, Practice Management, Policy, Physicians, Health Policy, Healthcare Industry, EHR, Revenue Cycle, Business Development, Long-term Care, Informatics, Performance Improvement, Medical Billing, Medicine, Medical Coding, Executive Management, Radiology, Internal Medicine
Education
LIU Brooklyn 1961 — 1965
BA, History
Long Island University
BS
Anthony International June 2012 - Present
Aerotek November 2010 - June 2012
VIAQUEST INC DBA CAFE KID October 2005 - September 2010
Power-One January 2004 - October 2005
Osram Sylvania January 2002 - December 2003
Aetna January 1988 - May 1997
Skills
Negotiation, Customer Service, Writing, Team Building, Hands-on Training, Arbitration, Customer Satisfaction, Outlook, Sales, Microsoft Office, Microsoft Excel, Marketing, Account Management, PowerPoint, Microsoft Word, Teamwork, Call Center, Management, Leadership
Education
Liberty University 1989 — 1994
BS, Marketing
Aetna March 2015 - Present
HealthAmerica/Coventry Healthcare July 2011 - Present
HealthAmerica/Coventry Healthcare January 2000 - Present
Health South Radiation Oncology of Williamsport January 1999 - January 2000
Williamsport Sun-Gazette March 1997 - February 1999
Milton-Lewisburg Broadcasting, Inc January 1996 - January 1997
Several School Districts September 1992 - June 1995
Nautilus Racquetball and Fitness Center January 1991 - January 1993
Skills
Insurance, Advertising, Radio, Health Insurance, Customer Service, Negotiation, Customer Relations, Account Management, Brokers, Disability Insurance, Employee Benefits, HMO, Health Care Reform, Health Savings Accounts, Healthcare, Life Insurance, Managed Care, Marketing, Medicaid, Medicare, Provider Relations, Sales, Team Building, Term Life Insurance, Underwriting
Education
Lock Haven University of Pennsylvania 1991 — 1993
Teaching Certification, Secondary Education
Shippensburg University of Pennsylvania 1983 — 1987
BA, Communications (Radio & TV)
Loyalsock High School
North Tampa Church of Christ August 2012 - Present
T-Mobile USA October 2009 - June 2012
T-Mobile 2000 - 2009
T-Mobile 1998 - 2000
Aetna 1991 - 1997
Skills
Analysis, Team Building, Billing, Administration, Visio, Vendor Management, SharePoint, Troubleshooting, Process Improvement, Quality Assurance, Problem Solving, Word, Budgeting, Team Leadership, Compliance, Outlook, Excel, Good Communications, Microsoft Excel, Project Management, System Administration, Program Management, Budgets, Telecommunications, Call Centers, Business Analysis, Wireless, Technical Support, Microsoft Word, Management, ITIL, Operations Management, Training, Customer Service, Invoicing, Change Management, Cross-functional Team..., Integration, Software Documentation, Access, Microsoft Office, Customer Satisfaction, Customer Experience, Security, Networking, VoIP, Organizational..., Project Planning, Employee Relations, Customer Retention
Education
David Lipscomb University
BS, Business Mgmt/Secretarial Studies
Aetna August 1998 - Present
Skills
Management, Microsoft Excel, Microsoft Office, Process Improvement, Project Management
Education
Lewis University 1996 — 1998
B.S., Biology
Lewis University 1994 — 1998
BS, Biology
Aetna November 1989 - Present
Skills
Project Management, Health Insurance, Performance Management, Insurance, Vendor Management, Process Improvement, Call Centers, Business Analysis, Employee Benefits, Customer Satisfaction, Training
Education
Lock Haven University of Pennsylvania 1985 — 1989
Bachelor's degree, Business Management
United Health Care February 2010 - Present
Self employed - part time evenings May 1997 - Present
UnitedHealth Group February 2008 - February 2010
United Health Group February 2006 - February 2008
Aetna May 2005 - February 2006
CIGNA Healthcare February 2001 - April 2005
Independent Healthcare IT Consultant January 1983 - February 2001
Skills
Healthcare, licensed professional..., SDLC, Program Management, MS Project, Resource Management, Problem Solving, Waterfall, Project Portfolio..., Project Planning, Team Building, Project Delivery, Software Project..., Team Leadership, Cross-functional Team..., Budgeting, Risk Mitigation, Application Development, Change Management, Healthcare IT, Risk Management
Education
Lesley University 1995 — 1997
Masters In Counseling Psychology, Psychology
Norwich University 1993 — 1995
Bachelor Of Arts, Psychology
Liberty Healthcare Corporation 2005 - Present
Aetna 2004 - 2005
Circadiant Systems 2002 - 2004
Epotec Inc 2000 - 2001
Aetna 1996 - 2000
US Heathcare 1990 - 1996
Ernst & Young 1980 - 1990
Education
Lehigh University
BS, Accounting
Aetna July 2004 - November 2009
Aetna September 2003 - July 2004
Aetna August 2002 - September 2003
Aetna January 2002 - August 2002
Aetna May 2000 - December 2001
Aetna February 1999 - May 2000
Education
Lock Haven University of Pennsylvania 1994 — 1998
BS Management, Management, Business, Accounting, Marketing
Aetna 2008 - Present
Aetna 2004 - 2007
Aetna 1992 - 2004
Education
Liberty University
Bachelor of Science
Aetna August 2014 - Present
Aetna December 2013 - Present
Daymark Recovery Services June 2009 - December 2013
Randolph Arts Guild February 2013 - October 2013
Sandhills Mental Health Center August 2007 - June 2009
Baptist Children's Home January 2000 - December 2001
Skills
Mental Health Counseling, Group Therapy, Family Therapy, CBT, Crisis Intervention, Adolescents, Mental Health, Psychotherapy, Anger Management, Behavioral Health, Motivational..., Play Therapy, DBT, Life Transitions, Counseling Psychology, Psychology, Clinical Supervision, Dual Diagnosis, Case Managment, Self-esteem, Child Development, Therapists, Teaching, Stress Management, Treatment, Case Management
Education
Liberty University 2005 — 2008
MA, Marriage and Family Therapy
University of North Carolina at Greensboro 1996 — 2001
BA, Psychology
Aetna April 2015 - Present
Accenture July 2010 - April 2015
Pottsgrove School District November 2004 - August 2007
Skills
PHP, Java, SAP R/3, SAP BW, SAP BI, ABAP, Information Design Tool, Universe Design Tool, Data Federator Admin..., Crystal Reporting, WebI Reports, Central Management..., SAP Portal, Quality Center, ClearQuest, ClearCase
Education
Liberty University 2015 — 2017
Master of Business Administration (MBA)
Penn State University 2005 — 2009
Bachelor of Science (B.S.), Management Information Systems
The Pennsylvania State University 2005 — 2009
Bachelor of Science (BS), Management Information Systems
Aetna November 2014 - Present
Express Scripts September 2012 - February 2014
Stelton Pharmacy June 2011 - March 2012
Long Island University September 2010 - May 2011
Malaysian Government Health Clinic September 2007 - August 2009
National University Hospital Malaysia September 2006 - August 2007
Skills
SPSS, Biostatistics, Data Analysis, Healthcare, Pharmacology, BLS, Immunization, Clinical Research, Patient Counseling
Education
Long Island University, Brooklyn Campus 2009 — 2011
Master of Science (MS), Pharmacy, Pharmaceutical Sciences, and Administration
University of Science Malaysia 2002 — 2006
Bachelor of Science (BS), Pharmacy
Aetna January 2014 - Present
Greater Houston Physician Medical Association April 2012 - Present
Aetna March 2007 - March 2012
Humana February 2005 - March 2007
Skills
Medicare, Network Development, HIPAA, Managed Care, Health Insurance, PPO, Operations Management, Corporate Communications, Healthcare Consulting, Healthcare Management, Insurance, Provider Relations, Medicaid, Revenue Cycle, Healthcare, Hospitals, Healthcare Industry
Education
LeTourneau University 2002 — 2006
Bachelor of Business Administration (BBA), Business Administration and Management, General
Aetna May 2012 - Present
Skills
Customer Service, Employee Benefits, Call Centers, Health Insurance, Insurance, Management, Microsoft Office, Microsoft Excel, Leadership, Project Management, Strategic Planning, Process Improvement, Business Analysis, Team Building
Education
Lehigh Carbon Community College 2006 — 2009
Associate's degree, Criminal Justice/Law Enforcement Administration
Kareo April 2013 - Present
Aetna November 2011 - April 2013
ADT Security Services June 2005 - November 2011
Skills
Account Management, Software Implementation, Technical Training, Onboarding, Technical Support, Customer Service, Creative Problem Solving, Operations Management, Team Building, Leadership, Process Improvement
Education
AAPC
Certified Coder Associate (CCA)- In progress
San Bernardino Valley College 2003 — 2005
Associate of Arts and Sciences (AAS), Administration of Justice
Cannell Graphics LLC April 2008 - Present
Aetna July 1997 - October 2007
American General Life Companies October 1977 - April 1997
Education
Capital Business College 1969 — 1972
Associate of Arts (AA), Business Administration and Management, General
Lincoln University (MO)
Aetna October 2014 - Present
Coventry Health Care Inc/Aetna June 2013 - February 2014
Molina Healthcare November 2011 - July 2012
Coventry Health Care September 2008 - August 2010
Skills
Medicaid, Medicare, Managed health..., Customer Service, Medical terminology, CPT codes, Problem Solving, Claims resulutions, Hospitals, Healthcare Management, Medical Terminology, Behavioral Health, Insurance, HIPAA, HMO, Medicaid Managed Care, HEDIS, Mental Health, Disease Management, CPT, Managed Care
Education
Lindenwood University 2010 — 2013
Bachelor of Applied Science (BA)Sc, Health/Health Care Administration/Management, A average
Allied College Missouri, US 2007 — 2008
Diploma, Medical Billing and Coding
Evolent Health October 2012 - Present
Blue Ribbon Hearth 2010 - Present
Ulster BOCES September 2013 - Present
Energy_Flows May 2014 - Present
Aetna October 2003 - August 2012
Aetna October 2003 - August 2012
IBM 2002 - 2003
PwC 1993 - 2003
Actuarial sciences Associates inc 1992 - 1993
Prudential Insurance 1981 - 1990
Skills
Strategic Planning, Health Insurance, HIPAA, Business Process..., Insurance, Compliance, Program Management, Baking, Risk Management, Healthcare, Risk Assessment, Strategy, Contract Negotiation, Business Analysis, Medicare, Change Management, Process Improvement, Team Building, Management, Policy, Leadership, Governance, Claim, Consulting, HIPAA Privacy, HIPAA Security, Data Privacy, Employee Benefits, Provider Relations, Managed Care, Business Intelligence, CISA, Project Management, Privacy Law, Medicaid, Project Portfolio..., Enterprise Risk..., Management Consulting, Cross-functional Team..., Visio, Financial Analysis, Vendor Management, Data Analysis, Business Process, Health Policy, Training, Budgets, Business Strategy, Operations Management, Fraud
Education
University of Georgia - Terry College of Business
MBA, Marketing
LIU Post
Masters Certificate, Public Library Management
Thomas Edison State College
BA, Social Science
Culinary Institute of America
Non-certificate, Baking and Pastry Arts/Baker/Pastry Chef
Aetna October 2012 - Present
Aetna March 2010 - October 2012
Aetna October 2009 - March 2010
Q2a October 2008 - October 2009
Marion General Hospital November 2007 - October 2008
Ohio BWC August 2004 - September 2007
CompManagement, Inc. October 2003 - July 2004
CompManagement, Inc. June 2001 - October 2003
Ohio surgery center April 1998 - May 2001
Nationwide Childrens Hospital June 1989 - June 1999
Skills
Nursing, Inpatient, Medical Terminology, Patient Safety, Health Education, HIPAA, Patient Advocacy, Teaching, Critical Care, Windows, Outlook, Pediatrics, Microsoft Word, Microsoft Excel, Microsoft Office, Healthcare, Case Management, Medicare, Training, Team Building, Management, Public Speaking, Customer Service
Education
Liberty University 2014 — 2018
Bachelor of Science (BS)
Columbus State Community College 1986 — 1989
Associate's degree, Registered Nursing/Registered Nurse
Marion Technical College 1980 — 1981
PMA Insurance Group March 2010 - Present
Aetna May 1999 - March 2008
Minerals Technologies October 1997 - May 1999
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Outlook, English, Windows, Access, Data Entry, Software Documentation
Education
Lehigh Carbon Community College
Health Information Technology, Medical Insurance Coding Specialist/Coder
Lehigh Carbon Community College
Health Information/Medical Records Technology/Technician
Self-employed July 2011 - Present
Country Meadows 2001 - 2001
Aetna 1998 - 2001
Skills
Teaching, Tutoring
Education
Lincoln Technical Institute-Allentown
Northampton Community College
Aetna January 2006 - Present
Aetna May 1996 - January 2006
Skills
Health Insurance, Brokers, Employee Benefits, Account Management, Claim, Commercial Insurance, Life Insurance, Sales, Microsoft Excel
Education
Lehigh Carbon Community College
Associate's degree, Business/Commerce, General
HealthFirst TPA September 2006 - Present
Aetna March 1985 - June 1995
Education
LeTourneau University 2009 — 2011
Aetna 1981 - 2012
Skills
Detailed Organization, Job Coaching, Coordination, Department Budgeting, Business Analysis, Business Restructures, Complaint Investigations
Education
Lehigh Carbon Community College 1980 — 1981
Slatington High School 1976 — 1980
Aetna July 2008 - Present
Universal American Mortgage March 2006 - December 2007
Market Street Mortgage March 2003 - October 2005
Putnam Investments August 1998 - January 2002
Applied Extrusion Technologies October 1996 - August 1998
Skills
PeopleSoft, Kronos, Kenexa, Taleo, Law Logix, EVerify, SharePoint, Employee Relations, Human Resources, Onboarding, Employee Benefits, New Hire Orientations, HRIS, Applicant Tracking..., Personnel Management, Leadership, Talent Acquisition, Training and Development, Performance Management, ADP Payroll & HRP, Policy and Procedures, Compensation & Benefit, Compliance, Sterling, HCS/Visualize, Live Meeting, Microsoft Business..., CompNet, FMLA, Training, Payroll
Education
Lesley University
Master's Degree, Education
University of Massachusetts Dartmouth
Bachelor of Science (BS), Business Management, Concentration in Human Resources
Aetna December 2011 - Present
Covergys Corporation January 1996 - February 2007
Business Systems Corporation of America January 1992 - February 1996
Skills
Windows 7, Microsoft..., VSAM, IBM/MVS, JCL,..., SAS, CICS, UNIX,..., Agile & Waterfall..., Test Planning, Test Management, SDLC, Test Automation, Testing, Quality Assurance, Software Documentation, Test Execution, Requirements Gathering, User Acceptance Testing, Team Leadership, Business Requirements, Visio, Quality Center, Waterfall, Regression Testing, System Testing, Software Quality..., Systems Analysis, Release Management
Education
Lewis University 1992 — 1996
Bachelor of Applied Science (BASc), Management Information Systems, General
Morraine Valley Community College 1988 — 1992
AstraZeneca RetiredAtra ZenecaApril 1980 - Present
Aetna January 1978 - July 1980
Skills
Pharmaceutical Sales, Pharmaceutical Industry, Sales Effectiveness, Cardiology, Gastroenterology, Oncology, Diabetes, Neurology, Urology, Endocrinology, Rheumatology, Managed Care, Product Launch, Biotechnology, Sales Operations
Education
Lewis and Clark College 1970 — 1972
Master of Arts (M.A.), English/Language Arts Teacher Education
Western Oregon University 1965 — 1969
English Language and Literature, General
Aetna October 2007 - Present
Total Sleep Diagnostics September 2005 - October 2007
Skills
Insurance, Health Insurance, Access, Visio, Employee Benefits, HIPAA, SharePoint, Outlook, Process Improvement, Medicare, Software Documentation, Customer Service, Lotus Notes, Data Entry, Microsoft Excel, Microsoft Office, Claim, Vendor Management, Data Analysis, Project Management
Education
Lone Star College System