Aetna Company
Industry: Managed care company
DescriptionAetna Inc. is an American managed health care company that sells traditional and consumer directed health care insurance plans and related services, such as medical, pharmaceutical, dental, behavioral ... Headquarters: Hartford, Connecticut, United States CEO: Mark Bertolini (Nov 29, 2010–) Parent organization: CVS Health Revenue: 60.54 billion USD (2017) Number of employees: 49,828 (2017) Subsidiaries: Coventry Health Care, Aetna International Inc.,
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16,414 Aetna employees in database. Find out everything there's to know about Aetna employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Aetna Employees
PNC May 2015 - Present
Aetna May 2011 - April 2015
ServiceLink February 2010 - May 2011
ServiceLink February 2010 - May 2011
Compuware November 1999 - November 2009
Foxboro August 1998 - October 1999
Infosys 1996 - 1998
Skills
SDLC, Agile Methodologies, Quality Assurance, Requirements Analysis, Software Project..., Business Analysis, Program Management, Testing, Enterprise Software, Leadership, Business Intelligence, Strategy, Analysis, Training, Business Development, Requirements Gathering, Team Building, Vendor Management, User Acceptance Testing, Management, Business Process..., Visio, SharePoint, Business Process, IT Strategy, Integration, PMP, Networking, Change Management, PMO, Test Automation, Test Planning, Project Planning, Cross-functional Team..., Team Management, Project Management, Waterfall, Project Delivery, Project Portfolio..., IT Management, Consulting, Release Management, Process Improvement, Agile Project Management, Governance, Test Management, Professional Services, Resource Management
Education
Maulana Azad National Institute of Technology 1990 — 1994
BS
SIES High School 1977 — 1988
Community Development Institute November 2014 - Present
Braun Research Incorporated (of Princeton University District) 2012 - 2014
Horizon Blue Cross Blue Shield of New Jersey September 2012 - 2013
QTC Mgmt a LockHeed Martin Company 2011 - 2011
Princeton Healthcare System 2010 - 2010
Bayada Nurses June 2007 - May 2008
Aetna 2006 - 2007
Royal Health Gate 2004 - 2005
Skills
Healthcare, Nursing, Managed Care, Community Outreach, Home Care, Healthcare Management, BLS, Hospitals, HIPAA, EMR, Public Speaking, Treatment, Healthcare Consulting, Customer Service, Cpr Certified, Nonprofits, Fundraising, Management, Case Management, Nursing Documentation, Leadership
Education
Eastwick Colleges School of Business & Medical Sciences 2008 — 2009
LPN, Nursing
Mercer County Community College 2003 — 2005
Pre-Req's, Nursing
Saint John's University
BLS Instructor Certification, Emergency Care/Training
Aetna May 2015 - Present
Mutual of Omaha March 2013 - May 2015
Lincoln Financial Group 2009 - March 2013
Lincoln Financial Group February 2003 - March 2013
Lincoln Financial Group November 1997 - February 2003
Woodmen Accident and Life 1995 - 1997
Skills
Passed CPA exam in..., Expertise in the..., Financial Analysis, Financial Reporting, Finance, Management, Auditing, Budgets, Account Reconciliation, Leadership, Accounts Payable, General Ledger, Integration, PeopleSoft, GAAP, Journal Entries, Invoicing, Accruals, Access
Education
University of Nebraska-Lincoln 1983 — 1986
Bachelor's degree, Accounting
Lincoln High School 1981 — 1983
Metropolitan Community College
Computer Programming
Aetna Accountable Care Solutions May 2011 - Present
Aetna 2006 - May 2011
National Kidney Foundation of Ohio 1998 - 2010
OhioHealth 2005 - 2006
The Ohio State University Medical Center 1991 - 2005
The Ohio State University Medical Center 1990 - 1991
Cooper Industries Ltd. 1989 - 1990
Skills
Healthcare, Change Management, Program Management, Managed Care, Health Insurance, Strategy, Hospitals, Management, Marketing Strategy, Medicaid, Medicare, Physicians, Process Improvement, Sales, HIPAA
Education
The Ohio State University - The Max M. Fisher College of Business 1987 — 1989
MBA
Miami University 1981 — 1985
BS, Business Administration and Management
Avnet August 2015 - Present
GoCare Warranty Group, Inc. November 2013 - September 2014
Thrive Events August 2013 - October 2013
Aetna June 2011 - July 2013
Skills
Problem Solving, Data Entry, Organizational..., Telecommunications, Computer Proficiency, Pharmacy, Employee Training, System Testing, Customer Relations, Property & Casualty..., Commercial Insurance, Policy Analysis, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, AMS360, Vertafore PL Rating, Health Insurance, Prior Authorization, Murals, Acrylic Painting, Drawing, Microsoft Project, Web Design, Graphic Design, Self-management
Education
Mesa Community College 2009 — 2013
Associate's Degree, Fine/Studio Arts, General
Aetna 2014 - 2015
UnitedHealth Group 2013 - 2014
TopLine Federal Credit Union 2013 - 2013
U.S. Bank 2012 - 2012
Paradysz 2011 - 2012
Digi-Key Corporation 2009 - 2011
North American Media Group 2007 - October 2009
Paradyszmatera 2005 - 2007
Periscope 2003 - 2003
Gentiva Health Services 2001 - 2002
Skills
Direct Marketing, InDesign, Marketing Communications, Database Marketing, Customer Acquisition, Multi-channel Marketing, Account Management, Segmentation, B2B, Marketing Management, B2B Marketing, Email Marketing, Marketing, Direct Mail, Marketing Strategy, Leadership, Program Management, CRM, Digital Marketing, Management, Creative Direction, Budgets, Analysis
Education
Metropolitan State University 2001 — 2003
Business Marketing, International Business, Advertising
University of Minnesota Duluth 1998 — 2001
Aetna January 2014 - Present
CVS Caremark Corporation January 2011 - September 2013
Aetna May 1996 - December 2010
Aetna October 2000 - March 2005
Skills
Complaint Handling &..., Written & Verbal..., Cross-functional Team..., Cross Functional Team..., Front-end supervision, Systems Analysis, CMS Supervisor, Employee Training, Customer Service, Microsoft Office, Visio, Mentoring Of Staff, Project Coordination, Staff Development, Reports, Medicare Part D, Written & Oral..., Management, Time Management, HIPAA, Succession Planning, Escalation Resolution, Pharmacy Benefit..., Staff Management, Project Planning, Supervisory Skills, Mail Order Pharmacy, Call Centers, SharePoint, QuickBase, Research, Coordinating Events, Patient Advocacy, Claims Resolution, Medicare Prescription..., Prescription Drugs, System Testing, Web Support, Internet Services, Telecommunications, Employee Benefits, Medicaid, Training, Process Improvement, Leadership, HMO, Analysis, Medicare, Managed Care, PPO
Education
Metropolitan State University 1992 — 1996
Bachelor of Applied Science (BASc), Human Services, General
Aetna June 2015 - Present
Aetna June 2012 - June 2015
Aetna March 2010 - May 2012
Aetna June 2008 - March 2010
Skills
Microsoft Office 2007, Microsoft SQL Server, Windows 7, Windows XP Pro, QNXT, Outlook, Business Process, Windows XP, Database Administration, Business Requirements, Databases, SSIS, SQL, Office 2010, Business Analysis, Systems Analysis, MS Project, Requirements Gathering, HIPAA, Microsoft Office, Visio, Networking
Education
Arizona State University 2012 — 2014
Bachelor of Arts (BA), European History
Mesa Community College 2009 — 2012
Associates, General Studies
Aetna July 2010 - Present
Wranglers Inc. April 2006 - July 2010
Medco July 2000 - April 2006
Skills
Microsoft Office, Avaya, IDX, NICE, Aspect, Management, Program Management
Education
Mundus Travel Institute 1987 — 1988
Vocational School
Mesa Community College
Business Administration, Management and Operations
Aetna February 2007 - Present
Cal-Am Properties, Inc. October 1999 - October 2006
Children's World Learning Centers March 1995 - October 1999
Skills
Medicaid, Analysis, Healthcare Industry, Cross-functional Team..., Medicare, Health Insurance, Project Management, Data Collection, Rework Prevention, Healthcare Consulting, Integrity, Microsoft Excel, SharePoint, Property Management, Accountability, Inspiration, Caring, Thinking Outside The Box, Root Cause Analysis, Teamwork, Issue Identification, Trend Analysis, Employee Training, Organization, Employee Management, Collaborative Problem..., Delegation, QNXT, BMC Remedy, Presentations, Microsoft SQL Server, Quality Reviews, Creative Problem Solving, Outlook, Microsoft Word, Microsoft Office, Resorts, Advertising, Marketing Strategy, Marketing Communications, Marketing Material..., Web Design, Communication, Writing, HIPAA, Management, Leadership, Process Improvement, Team Building, Business Analysis
Education
Mesa Community College
Rio Salado College
Tufts Health Plan February 2008 - Present
Aetna January 2005 - February 2008
AAA June 2003 - January 2005
Skills
Health Insurance, Underwriting, Insurance, Health Savings Accounts, Claim, Medicare, Employee Benefits, Disability Insurance, Workers Compensation, Actuarial Science, Brokers, Reinsurance, Provider Relations, Managed Care, HMO, Microsoft Excel, Customer Service, Process Improvement
Education
The University of Connecticut School of Business 2002 — 2004
Finance and Sales
Merrimack College 2000 — 2002
Holon Solutions March 2015 - Present
Carematics January 2014 - February 2015
Aetna March 2013 - January 2014
Aetna March 2013 - January 2014
Aetna August 2012 - March 2013
Aetna January 2012 - August 2012
Aetna May 2010 - February 2012
Medicity January 2009 - May 2010
Medicity February 2008 - January 2009
Novo Innovations August 2006 - January 2008
Skills
HL7, Healthcare Information..., EHR, Program Management, Healthcare, Health Information..., Integration, SaaS, Leadership, HIPAA, Hospitals, Agile Methodologies, Team Building, Informatics, Software Implementation, Cross-functional Team..., Software Documentation, EMR, Management, healthcare IT, Mobile application..., Business Development, Software Development, Product Development, Project Management, Product Management, Strategy, Enterprise Software, Analytics, Quality Assurance, Strategic Planning
Education
Mercer University 2004 — 2006
Computer Science
Mount De Sales Academy 1994 — 2000
College Preparatory
Aetna January 2009 - Present
Education
Mayland Community College
Mitchell County High School
Amgen October 2014 - Present
Amgen March 2014 - September 2014
Amgen January 2013 - February 2014
Amgen February 2011 - December 2012
Amgen January 2009 - April 2011
Amgen September 2006 - December 2008
Aetna January 2003 - August 2006
Aetna June 2001 - December 2002
CIGNA Healthcare August 1999 - May 2001
Skills
Health Services Research, Public Policy, Public Health, Health Economics, Economic Modeling, Dossiers, Managed Care, Outcomes Research, Patient Reported..., Payors, Medicare, Medicaid, Medical Affairs, Specialty Pharmaceutical, Account Management, Cross-functional Team..., Oncology, Inflammation, Growth Factors, Metabolic Bone Disease, Nephrology, Informatics
Education
Medical University of South Carolina
Pharm.D., Pharmacy
Medical University of South Carolina
Residency Family Medicine/Managed Care, Pharmacy
University of Connecticut
B.S., Pharmacy
Healthcare Management Administrators August 2015 - Present
Northshore School District schools, PTA and PACE September 2009 - Present
inVentiv Health February 2009 - December 2009
Merck October 2006 - July 2008
Aflac October 2005 - October 2006
Aetna September 1994 - February 2002
Skills
Leadership, Cold Calling, Outside Sales, Strategic Planning, Sales Presentations, Employee Benefits, Pharmaceutical Sales, Health Insurance, Sales, B2B, Territory Account..., New Territory..., Account Management, Marketing Communications, Budget Management, Problem Solving, Dental Insurance, CRM, Microsoft Excel, Microsoft Office, PowerPoint, Microsoft Word
Education
Miami University 1987 — 1991
Bachelor of Arts (B.A.)
Prolango
Aetna June 2011 - Present
Skills
QuickBase, PowerPoint, Microsoft Excel, Outlook, QNXT, Healthcare, Medical Coding, Digital Media, Video Production, Social Media, Film Production
Education
Mesa Community College 2002 — 2006
Media Editor
Rio Salado College
Health/Health Care Administration/Management
Nationwide Insurance October 2000 - Present
CIGNA May 1998 - March 2000
New England Financial March 1998 - June 1998
Aetna May 1997 - May 1998
Bowne December 1993 - May 1997
Skills
Employee Benefits, Event Planning, Health Insurance, Insurance, Leadership, Life Insurance, Managed Care, Long-term Care, Customer Service, Management, Marketing, Medicare, Microsoft Office, Process Improvement, Program Management, Risk Management, Small Business, Sales, Training, Social Networking
Education
Mercer University 1995 — 1997
Master of Science (MS), Healthcare Policy & Administration
Mercer University 1989 — 1993
Bachelor of Business Administration (B.B.A.), Marketing
Aerotek May 2015 - July 2015
Amerigroup March 2014 - March 2015
Aetna May 2012 - October 2013
Healthcare Support Staffing February 2012 - May 2012
Hospital Without Walls November 2010 - December 2011
Maxim Healthcare Services March 2009 - March 2011
Mercy Hospital June 2000 - December 2007
Skills
Utilization Management, Medicare, Medicaid Managed Care, Medical Records, Medical Records Review, Interqual/Millman..., ICD-9 coding, CPT coding, Microsoft Excel, Microsoft Word, PowerPoint development, Pediatrics, OB/GYN, Geriatrics, Home Care, IV starts/maintenance, blood products..., TPN, Nebulizers, GTube/JTube feedings, tracheostomy care and...
Education
Broward College 2012 — 2012
Medical Coding/Billing, 3.9
Miami Dade College 1992 — 1996
AS, Nursing, 3.85
New College of California 1983 — 1984
Bachelor of Arts (BA), Emphasis in Business Management, 4.0
City College of San Francisco 1977 — 1981
Associates, Library Technology, 3.85
Aetna August 2010 - Present
Save the Family Foundation of Arizona April 2010 - Present
Aetna November 1990 - Present
Education
Mesa Community College 2004 — 2005
University of Phoenix 1997 — 1999
Aetna August 2005 - Present
Total Therapeutic Management July 2003 - June 2005
Horizon Blue Cross Blue Shield of New Jersey July 2002 - July 2003
Skills
Managed Care, Clinical, Healthcare Management, PBM, Medicare Part D, Pharmacy Benefit..., Disease Management, Clinical Pharmacy, Clinical Research, Utilization Management, Medicaid, Pharmacy Automation, Pharmacy
Education
Mercer Southern School of Pharmacy 1998 — 2002
Pharm D, Doctor of Pharmacy
Mercer University 1994 — 1998
Environtmental Science and Pre-pharmacy, Pre-Pharmacy
Aetna October 2013 - Present
American General Life Companies October 2012 - October 2014
Aetna July 2012 - August 2012
Patient Acount Services May 2012 - July 2012
XAM Business Services and MAX Revenue Solutions April 2012 - May 2012
Blue Cross Blue Shield of Nebraska 2002 - 2011
Mutual Protective Insurance Company August 2001 - August 2002
Skills
Customer Service, Training & Development, Organizational..., Documentation, Microsoft Office, Filing, CPT, ICD-9, Health Insurance, Insurance Claims, Telephone Skills, Quality Assurance, Job Evaluation, Oral Communications, Team Leadership, Copying, Classroom Training, Medical Terminology, Medicaid, Medicare, DME, Retail Management, Insurance, Training, Claim Investigation, Claim, Managed Care
Education
Fashion Institute of Houston
Metropolitan Community College
Aetna June 2015 - Present
lululemon athletica November 2012 - January 2015
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, SPSS, Twitter, Twitter Marketing, Facebook, Facebook Marketing, Instagram, Inventory Management, PowerPoint, Time Management, Sales, Customer Service, Social Media Marketing, Social Networking
Education
Merrimack College 2011 — 2015
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General, Senior
RTI International June 2014 - Present
Children's Memory Lab, University of North Carolina September 2012 - Present
Center for Bioethics & Department of Social Medicine, UNC February 2014 - May 2014
The Daily Tar Heel September 2013 - May 2014
New Student Carolina Parent Program May 2013 - January 2014
Aetna May 2013 - August 2013
Institute for Civic Engagement and Democracy September 2011 - August 2012
Allstate Medical Consulting January 2010 - August 2012
Kaizen Medical 2009 - 2009
Skills
Final Cut Pro, Editing, Photography, Film Production, Video Editing, Film, Social Media, Analysis, Video, Creative Writing, Facebook, Multimedia, Microsoft Office, PowerPoint, Research, HTML, CSS, After Effects, Video Production, Writing, Comedy, Python, Improvisational Comedy, Spanish, Statistics, Photoshop, Community Outreach, Event Planning
Education
University of North Carolina at Chapel Hill 2012 — 2014
Bachelor's Degree, Psychology
Miami Dade College 2010 — 2012
Associate of Arts (A.A.), Psychology
Mercer Health & Benefits October 1996 - Present
Aetna June 1991 - October 1995
Skills
Sales Process, Employee Benefits, Team Leadership, HR Consulting, Strategy, Employee Engagement, Talent Management, Executive Pay, Change Management, Recruiting, Leadership, Performance Management, Leadership Development, Human Resources
Education
Miami University 1987 — 1991
BS, Marketing
Aetna November 2014 - Present
Horizon NJ Health September 2012 - October 2014
Hamilton Area YMCA April 2007 - February 2013
LPL Financial - Wealth Management Partners October 2011 - August 2012
Skills
Customer Service, Public Speaking, Event Planning, PowerPoint, Data Entry, Microsoft Office, Outlook, Microsoft Excel, Administration, Administrative..., Access, Coaching, Community Outreach, Event Management, Insurance, Marketing, Nonprofits, Operations Management, Organizational..., Program Management, Public Relations, Social Media, Social Networking, Supervisory Skills, Teaching, Team Building, Training, Volunteer Management
Education
Saint John's University 2009 — 2011
Bachelor of Arts, Psychology
Mercer County Community College 2007 — 2009
Business Administration, Psychology
Hamilton High School West 2003 — 2007
Aetna March 2014 - Present
Windhaven Insurance October 2011 - September 2012
Farmers Insurance July 2008 - October 2011
Farmers Insurance Company July 2008 - October 2011
Progressive Insurance July 1998 - July 2008
Medical ClaimsProgressive Insurance Company January 1998 - January 2002
Skills
Claim, Insurance, Liability, Training, Subrogation, Personal Injury, Litigation, Recruiting, Interviews, Performance Management, Fraud, Software Documentation, Auditing, Analysis, Investigation, Human Resources, Policy, Leadership, Healthcare, Negotiation, Legal Liability, Workers Compensation, Employee Benefits
Education
Nova Southeastern University 2009 — 2013
Bachelor of Applied Science (BASc), Business Administration
Miami Dade College 2006 — 2008
Business Administration and Management, General
Merkle October 2014 - Present
Merkle November 2010 - Present
Prudential Financial February 2009 - January 2011
Aetna 2005 - 2008
Mintz & Hoke 2000 - 2005
Mintz & Hoke Advertising Agency 2000 - 2005
Wolf Group 1994 - 2000
Meldrum & Fewsmith Advertising 1994 - 1999
Skills
Marketing Strategy, Direct Marketing, Integrated Marketing, Analytics, Marketing Communications, Web Analytics, Email Marketing, Marketing, Insurance, Online Marketing, Strategy, Digital Marketing, Online Advertising, Digital Strategy, Management, Interactive Marketing, Account Management, Segmentation, Direct Mail, Project Management, Market Research, Social Media Marketing, Customer Acquisition, Database Marketing, SEO, Advertising, B2B, CRM, Mobile Marketing, Multi-channel Marketing, Financial Services, E-commerce, Lead Generation, Leadership, Social Media, Relationship Marketing, Customer Insight, Competitive Analysis, Salesforce.com, Product Marketing, Marketing Management, B2B Marketing, Customer Retention, Campaign Management, Market Analysis
Education
Miami University 1984 — 1988
Bachelor of Science (BS) and Sociology, Business Administration
Aetna May 2013 - Present
Barclays Capital (Formerly Lehman Brothers) September 2008 - May 2013
Lehman Brothers March 2008 - September 2008
Lehman Brothers August 2006 - March 2008
United States Army June 1999 - May 2004
Skills
Valuation, Equities, Mergers, Leveraged Finance, Mergers & Acquisitions, Structured Finance, Strategy, Financial Modeling, Investment Banking, LBO, IPO, Finance, Healthcare, Venture Capital, Private Equity, Due Diligence, Investments, Start-ups, Credit
Education
Massachusetts Institute of Technology - Sloan School of Management 2004 — 2006
MBA
University of Connecticut 1995 — 1999
BS, Engineering
UnitedHealth Group May 2015 - July 2015
Preferred Homecare January 2015 - May 2015
HealthChoice February 2012 - January 2015
Aetna February 2009 - February 2012
Banner Health October 2008 - February 2009
Skills
Microsoft SQL Server, Microsoft Excel, Microsoft Office, OnTime, UltraEdit, iSeries development, AS400 Administration, OCR, SSRS, SSIS, Crystal Reports, Technical Writing, Teamwork, Troubleshooting, Business Analysis, Requirements Analysis, Healthcare, Access, HIPAA, Software Documentation, Healthcare Information..., Process Improvement, Analysis, Testing
Education
Oak Harbor High School 1995 — 1999
High School Diploma, General Studies
Mesa Community College
High School Diploma, General Studies
Navigant January 2014 - Present
Aetna January 2013 - January 2014
Aetna May 2012 - December 2012
Sg2 November 2009 - April 2012
Sg2 June 2008 - October 2009
Sg2 November 2007 - May 2008
Sg2 June 2006 - October 2007
Miami University May 2005 - August 2005
Heartland Rehabilitation Services May 2004 - August 2004
Skills
Healthcare Consulting, Healthcare Management, Performance Improvement, Healthcare, Hospitals, Management Consulting, Data Analysis, Analytics, Strategic Planning, Business Strategy, Program Management, Healthcare Strategy, Care Management..., Patient Engagement, Clinical Workflow, Healthcare Information..., Healthcare Information..., User Experience, Strategy Implementation, Clinical Data Management, Patient Education, Patient Communications, Physician Alignment, Physician Relations, Marketing Communications, Program Development, Project Planning, Leadership, Clinical Research, Informatics, Healthcare Industry, Managed Care, Strategy, Revenue Cycle, Process Improvement, EHR, HIPAA
Education
Miami University 2002 — 2006
Bachelor of Science (BS)
Fulcrum Strategies October 2010 - Present
Aetna 2005 - 2010
Doctors Health Plan 1999 - 2000
Cigna 1994 - 1999
Skills
Managed Care, Pricing Strategy, Healthcare, Healthcare Consulting, Medicare, Physicians, Health Insurance, Healthcare Industry, Revenue Cycle, Healthcare Management, HIPAA, Provider Relations, Physician Relations, Healthcare Reimbursement, Healthcare Information..., Medicaid, Hospitals, Medical Practice..., Network Contracting
Education
Meredith College 1990 — 1994
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Laguna Beach High School
Self Employed October 2014 - Present
Newtown Township, Bucks County January 2014 - Present
Actuarial Management Strategies, Inc. August 2009 - September 2014
Self Employed August 2004 - August 2009
KPMG October 1993 - December 1999
QED Consulting September 1992 - October 1993
Aetna August 1988 - September 1992
Skills
Travel Insurance, Actuarial, Reserving, Insurance, Reinsurance, Actuarial Science, Health Insurance, Managed Care, Financial Risk, Pensions, Management, FSA, Claim, Medicaid
Education
Messiah College 1984 — 1988
BA, Mathematics, Business, Statistics
Springfield High School
Guelph Municipal Holdings Inc. September 2014 - Present
Guelph Hydro Inc. March 2010 - Present
Canadian Public Relations Society, Inc. January 2010 - September 2011
Electricity Distributors Association June 2010 - June 2011
Horizon Utilities Corporation December 2005 - March 2010
McMaster University 2009 - 2010
Siemens Power Generation (formerly Westinghouse Canada) November 1989 - December 2005
Newsletters, Plus 1988 - 1995
Aetna June 1988 - November 1989
IST-Healthcomp Inc. May 1985 - June 1988
Skills
Strategic Communications, Sustainability Reporting, Crisis Communications, Smart Grid, Renewable Energy, Mergers, Energy Conservation, Lean Manufacturing, Smart Metering, Electric Vehicles, Internal Communications, Media Relations, Corporate Communications, Public Relations, Corporate Social..., Change Management, Speech Writing, Marketing Communications, Project Planning, Public Speaking, Energy, Mergers & Acquisitions, Social Media, Event Management, Management, Sustainability, Spokesperson, Brand Management, Communications Planning, Reputation Management, SEO, Sustainable Energy, Stakeholder Engagement, Publications, Public Affairs, Newsletters, Press Releases, Strategy, Community Development, Crisis Management
Education
Canadian Board Diversity Council 2013 — 2013
"Get on Board" Governance Education Program, Board Governance
McMaster University 2012 — 2012
Directors College - Communications & Social Responsibility module
University of Toronto - University of St. Michael's College 2007 — 2008
Certificate, Corporate Social Responsibility
University of Waterloo 1995 — 1998
B.A., General
Vanier College 1977 — 1979
DEC, Social Science
Aetna November 2013 - Present
Aetna August 2009 - November 2013
Skills
Business Analysis, Health Insurance, Process Improvement, Insurance, Management, Customer Service, Program Management, Project Management, SDLC, HIPAA, Project Portfolio..., ITIL, IT Strategy, Vendor Management, Risk Management, System Administration
Education
Wagner College
Master of Business Administration (MBA), Business Administration and Management, General
Mercy College
Bachelor of Science (BS), Organizational Leadership
Day Pitney LLP September 2012 - Present
Day Pitney LLP May 2011 - July 2011
State of Connecticut Department of Public Health January 2011 - March 2011
Aetna September 2010 - November 2010
Jerome N. Frank Legal Services Organization May 2010 - August 2010
Education
The University of Connecticut School of Law 2010 — 2012
Juris Doctor
Western New England College School of Law 2009 — 2010
Doctor of Law (J.D.)
McGill University 2004 — 2008
Bachelor of Arts Honors, Geography, Middle Eastern Languages (Arabic)
Universite Sainte-Anne 2002 — 2002
Certificate of French Immersion, French Language
Hall High School
PricewaterhouseCoopers February 2012 - November 2013
PricewaterhouseCoopers July 2000 - November 2013
Aetna October 1979 - July 2000
Combustion Engineering, Inc. October 1976 - September 1979
Skills
Strategic Sourcing, Procurement, Outsourcing, E-procurement, Supply Management, Spend Analysis, Business Process..., RFP, Leadership, Supply Chain Management, Business Transformation, Process Improvement, Program Management, Contract Management, Management, Purchasing, Strategy, Forecasting, Supply Chain, Vendor Management, SAP, Global Sourcing, Sourcing, Negotiation, Operational Excellence, Change Management, Supplier Evaluation, Cross-functional Team..., Logistics, Contract Negotiation, Governance, Materials Management, ERP
Education
Massachusetts Institute of Technology - Sloan School of Management 2008 — 2010
Management & Leadership
University of Hartford 1975 — 1977
MA
Saint Michael's College 1969 — 1973
BA
Aetna December 2012 - Present
Aetna October 2011 - December 2012
Aetna January 2006 - October 2011
PacifiCare Health Systems January 2005 - January 2006
PacifiCare Health Systems November 2002 - December 2004
PacifiCare Health Systems February 2002 - November 2002
Skills
Production Managment, Change Management, Claims Management, Claims Resolution, Claims Handling, Medical Terminology, Internal Audit, Medicaid, Medicare, Commercial Insurance, Communication, Strategy Implementation, Project Management, Operational Oversight, Oversight, Operations Management, Great Motivator, Policy Definition, Hiring Practices, Behavioral Interviewing, Interviewing Skills, Six Sigma, Data Entry, HIPAA, Health Insurance, Management, Process Improvement, Provider Relations, Quality Assurance, HMO, Leadership
Education
Mesa Community College 2001 — 2005
Associate's degree, General Studies
Aetna November 2005 - Present
PacifiCare Health Systems October 2002 - November 2005
Skills
Office Administration, Reports, Microsoft Office, Microsoft SQL Server, Visio, Access, SharePoint, Microsoft Excel, Spreadsheets, SQL, Process Improvement, Outlook, PowerPoint, Microsoft Word, Windows 7
Education
Mesa Community College
Associate of Arts (AA), General Studies
Aetna January 2014 - Present
Coventry Health Care March 2011 - December 2013
Arizona Federal Credit Union March 2006 - March 2011
HealthNet of Arizona January 2001 - March 2006
Skills
Cisco IOS, VMware, Cisco Technologies, Data Center, Network Administration, Microsoft Servers, Disaster Recovery, Routers, WAN, Active Directory, SAN, Hardware, Troubleshooting, Windows, Windows 7, TCP/IP, Firewalls, HP, Switches, Operating Systems, Servers, Windows Server, Software Installation, Technical Support, Virtualization, Networking, Citrix, Storage, Security, IT Management, Infrastructure, LAN-WAN, Computer Security
Education
University of Phoenix 2013 — 2015
Master’s Degree, Information Systems, 3.69
Ottawa University 2001 — 2003
BA, Business Mgmt
Mesa Community College 1981 — 1984
Associate of Arts (AA), Music/Philosophy
PQNP June 2004 - Present
Wells Fargo June 2003 - July 2005
Fidelity Investments January 1990 - June 2003
Aetna May 1986 - January 1991
Skills
Mutual Funds, Retirement Planning, Investments, Asset Managment, Series 63, Asset Allocation, Defined Benefit, Series 6, 401k, Alternative Investments
Education
Chartered Financial Analyst CFA 1989 — 1991
Miami University 1982 — 1986
BS, Major:Finance, Minor Statistics
other
Aetna March 2015 - Present
SERV Behavioral Health System September 2011 - March 2015
SERV Behavioral Health System September 2010 - September 2011
Andrew C. Lipka, M.D., Highland Park September 2008 - September 2010
Ophthalmology Associets August 2008 - August 2010
privat homes August 2002 - January 2009
Staples Office Superstore September 2006 - July 2007
Mercer County Community College October 2005 - April 2007
Skills
Mental Health, Psychology, Adults, Children, Microsoft Office, Crisis Intervention, Mental Health Counseling, Microsoft Word, Social Services, Case Managment, Customer Service, Time Management, Prioritize Workload, Research, Supervisory Experience, Medical Billing, Training, Group Therapy, Psychotherapy, Case Management, Public Speaking, Motivational..., Nonprofits, Strategic Planning
Education
Rutgers, State University of NJ 2011 — 2015
Masters of Social Work, Social Work
Rutgers University 2007 — 2011
Bachelor of Arts (B.A.), Psychology
Mercer County Community College 2003 — 2007
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies, 4.0
Aetna October 1991 - October 2011
CIGNA September 1990 - June 1991
Empire Blue Cross Blue Shield March 1983 - July 1989
Skills
Fraud Investigations, Management, Microsoft Office, Medical Coding, Fraud, Claim, Insurance, Healthcare, Private Investigations, Investigation, Managed Care, Claims Management, Health Insurance, Medicare, Healthcare Management, Data Mining
Education
Mercy College 1974 — 1976
BS Biology, Sciences
Medical University of Budapest, Hungary 1964 — 1967
None, Medicine
CAE September 2014 - Present
Aetna December 2013 - September 2014
Abbott Nutrition September 2012 - March 2013
Nexus Communications December 2011 - August 2012
EDS Group April 1998 - April 2011
Education
McGill University
MBA
Northeastern University
BS, Finance
Aetna July 2015 - Present
Aetna June 2014 - July 2015
Farmer School of Business June 2013 - August 2013
Challenge Sailcloth December 2012 - January 2013
Skills
Microsoft Excel, Sales, Health Insurance, Financial Analysis, Public Speaking, Time Management, PowerPoint, Negotiation, Commercial Insurance, Business Strategy, Financial Risk, Customer Service, Social Media, Recruiting, Microsoft Word, Leadership, Project Management, Research, Team Leadership, Team Building, Underwriting, Operations Management, Supply Chain Management, Analytics, Salesforce.com
Education
Miami University 2010 — 2014
Bachelor of Science (BS), Business Management, Farmer School of Business
Aetna June 2015 - Present
Biologics, Inc. April 2014 - June 2015
Cone Health May 2005 - April 2014
Skills
Healthcare Management, Healthcare, Hospitals, Healthcare Information..., Public Speaking, Oncology, Community Outreach, Strategic Planning, Inpatient, Coaching, Oncology Nursing, Patient Education, Patient Education..., Patient Counseling, Case Management, Breast Cancer, Navigation, Survivorship, Wellness, Team Building
Education
Metropolitan State University
Bachelor's Degree, Nursing Science, 3.9
Aetna December 2008 - Present
MiniCo 2004 - 2008
Phoenix Apartment Guide 2000 - 2004
Oriental Trading Company October 1997 - January 2000
Skills
Publishing, Publications, Advertising, Digital Printing, Editorial, Newsletters, Graphic Design, Pre-press
Education
Metropolitan Community College 1990 — 1993
Assoc, Photography and Graphic Arts
Millard South
Alexion Pharmaceuticals February 2007 - Present
Branford Hall March 2005 - April 2007
Oxford Health Plans/ United Healthcare September 2000 - February 2007
Aetna September 1999 - September 2000
Anthem October 1996 - September 1999
Albert Einstein-Weiler Hospital September 1992 - September 1995
Skills
Nursing, Healthcare, Medical Terminology, Medicine, Medical Coding, Managed Care, Oncology, Hospitals, Patient Advocacy, Healthcare Management, Patient Education, Medical Devices, Hematology, Pharmaceutical Industry, Disease Management, Utilization Management, Medicare, Medicaid, Patient Safety, Nephrology, Biotechnology, HIPAA, Nursing Education, Pharmacology, Product Launch, Case Managment, Acute Care, EMR, Inpatient, Healthcare Information..., Registered Nurses, Case Management
Education
College of New Rochelle
Bachelor of Science, Nursing, Registered Nursing/Registered Nurse
Mercy College
Bachelor of Science (BS), Business Administration and Management, General, Magna Cum Laude
Mercy College
Associates Degree in Applied Sciences, Data Processing
Aetna October 2013 - Present
Coventry Health Care, an Aetna Company July 2012 - October 2013
EmblemHealth February 2006 - June 2012
Access Network Solutions, Inc 2003 - 2006
AutoNation, Inc. 1997 - 2003
Federated Systems Group 1983 - 1997
Skills
Microsoft SQL Server, Business Intelligence, Disaster Recovery, Process Improvement, HIPAA, Windows, Active Directory, Firewalls, Technical Support, System Administration, SDLC, Servers, Microsoft Exchange, Routers, Networking, Information Technology, Hardware, Vendor Management, Software Installation, Software Documentation, Security, Integration, Citrix, Databases, Enterprise Software
Education
Miami Dade College
Associates in Science, Electronics, Computers
Yale New Haven Health System August 2010 - Present
Aetna June 2005 - July 2010
Tender Loving Care Home care (Part time) January 2007 - April 2008
2005 Care Training LLC (Part time) September 2005 - December 2005
Affinity Health Plan May 2004 - May 2005
Our Lady of Mercy Medical Center April 1999 - May 2003
Our Lady of Mercy Medical Center May 1988 - March 1999
Skills
Windows, Microsoft Word, Outlook, English, Customer Service, Microsoft Excel, Microsoft Office, PowerPoint, Healthcare, Hospitals, Cpr Certified, Spanish, HIPAA, Customer Satisfaction, Inpatient, Epic Systems, Public Speaking, Software Documentation, Nursing, CPR Certified, Clinical Research, Home Care, Healthcare Management, Case Management, EMR, Pediatrics, Healthcare Information..., Patient Safety
Education
Mercy College
BSN, Nursing
Mercy College
Bachelors of Science and Nursing
Aetna February 2013 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas June 2003 - June 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Analysis, Management, Team Building, Nonprofits, Leadership, Call Centers, Process Improvement, Health Insurance, Social Media, Leadership Development, Strategic Planning, Training
Education
University of Phoenix
Texas Wesleyan University
McMurry University
Aetna March 2014 - Present
Aetna April 2011 - March 2014
SXC Health Solutions April 2010 - September 2010
Blue Cross Blue Shield of Michigan May 1997 - May 2009
Skills
Customer Service, Data Entry, Outlook, Job Scanning, Teamwork, Typing, Fax, Copying, Microsoft Word, Microsoft Office, Telephone Skills, Claims Handling
Education
Wayne County Community College District 2003 — 2005
Western Michigan University 1991 — 1991
Mesa Community College
B
Zenefits May 2015 - Present
Aetna October 2013 - May 2015
Aetna April 2012 - October 2013
Physicians Care Alliance, PCA SKIN August 2011 - April 2012
Ad Clingz Advertising October 2010 - August 2011
Motorola Solutions October 2006 - April 2010
Alltel Wireless February 2004 - October 2006
Skills
Business Process..., Project Management, Change Management, SDLC, Vendor Management, Process Improvement, Insurance, Stakeholder Management, Management, Business Analysis, Strategic Planning, Leadership, Project Portfolio..., PMO, Cross-functional Team..., Program Management, Team Building, Strategy
Education
Mesa Community College 2004 — 2006
Liberty Mutual Insurance August 2014 - Present
Liberty Mutual Insurance July 2012 - July 2014
MIT Sloan School of Management August 2010 - June 2012
Far East Organization June 2011 - August 2011
Aetna June 2009 - August 2010
Aetna June 2006 - May 2009
Aetna April 2007 - December 2008
Aetna November 2007 - September 2008
Aetna June 2006 - March 2007
Skills
Business Strategy, Product Strategies, Project Management, Business Analysis, Program Management, Product Management, Strategic Planning, Process Improvement, Data Analysis, Financial Modeling, Cross-functional Team..., Financial Analysis, IT Strategy, Strategy, Portfolio Management, Health Insurance, SDLC, Management Consulting
Education
Massachusetts Institute of Technology - Sloan School of Management 2010 — 2012
MBA
Quinnipiac University - School of Business 2006 — 2008
Master of Science, Infromation Management Systems
University of Connecticut 2002 — 2006
Bachelor, Computer Science, Engineering & Math
Insurity Software Solutions May 2008 - Present
Aetna May 2003 - December 2007
Skills
SDLC, Business Process, Program Management, Project Management, Requirements Analysis, Business Analysis, Software Development, Team Leadership, Project Portfolio..., Requirements Gathering, Process Improvement, Analysis, Business Requirements, Leadership, Business Process..., Testing, Software Project..., PMO, Management, Project Delivery, Business Intelligence, SharePoint, Team Building, Release Management, PMP, Vendor Management, Production Support, Agile Project Management, Operations Management, Software Engineering, Six Sigma, MS Project, Waterfall, IT Strategy, Visio, Integration, Systems Analysis, Agile Methodologies, Software Documentation, Social Media, Microsoft Project
Education
The University of Connecticut School of Business 2005 — 2007
MBA, Marketing and International Business
Merrimack College 1999 — 2003
BS, Computer Science
Aetna February 2015 - Present
Aetna January 2013 - January 2015
Aetna January 2013 - January 2015
Skills
Account Management, Customer Service, Employee Benefits, Health Insurance, Leadership, Management, Sales, Medicare, Strategic Planning, Health Savings Accounts, Insurance, Life Insurance, Managed Care, Brokers, Disability Insurance
Education
Miami Dade College
Bachelor of Business Administration (B.B.A.), Health/Health Care Administration/Management
UnitedHealthcare July 2012 - Present
UnitedHealthcare 2009 - October 2012
Aetna Global Benefits April 2006 - December 2008
Aetna Global Benefits February 2002 - May 2006
Aetna 2000 - 2002
Aetna 1999 - 2000
Aetna 1998 - 1999
Aetna 1995 - 1998
Education
Mercer University 1986 — 1991
BA, History, Communications
Aetna May 2013 - Present
Skills
Instructional Design, Performance Consulting, E-learning, Captivate, Needs Analysis, Team Building, Cross-functional Team..., E-Learning, Training, Leadership, Management, SnagIt, Instructor-led Training, Training Delivery, Program Management, Performance Management, Talent Management, Learning Management, Leadership Development, Onboarding, Employee Engagement
Education
Mercer University
M.S., Engineering - Technical Communications Management
University of South Florida
B.A., English - Technical Writing
Quest Diagnostics Employer Solutions May 2015 - Present
Things Remembered June 2013 - Present
Quest Diagnostics Employer Solutions May 2014 - May 2015
Park University May 2013 - July 2014
Aetna August 2006 - September 2012
Skills
Healthcare, HIPAA, Data Entry, Customer Service, Medical Terminology, Microsoft Word, PowerPoint, Microsoft Office, Outlook, Microsoft Excel, Clinical Research, Access, Time Management, Leadership, Research, Public Speaking
Education
University of Missouri-Kansas City 2011 — 2013
Bachelor of Arts (BA), Chemistry
Metropolitan Community College-Penn Valley 2005 — 2011
Associate of Arts (AA), Associate of Arts
Forbes Insurance Services, Inc. July 2005 - Present
FORBES INSURANCE SERVICES, INC July 2005 - Present
The Bank Of New York October 2002 - June 2005
Wachovia Securities Financial Network October 2001 - October 2002
Aetna October 1989 - June 2002
Skills
Microsoft Office, Microsoft Excel, Property & Casualty..., Strategic Planning, Risk Management, Project Management, Business Analysis, Underwriting, Microsoft Word, Process Improvement, Commercial Insurance, Financial Services, Health Savings Accounts, Long Term Care Insurance, Fixed Annuities, Term Life Insurance, Long-term Care, Life Insurance, Disability Insurance, Retirement, Account Management, CRM, Leadership, Marketing Strategy, Team Building, Training
Education
Mercy College
Masters Degree, Business Administration and Management, General-Securties, 3.7
Apple Inc. June 2011 - Present
IBM October 2008 - June 2011
SAS December 2005 - October 2008
Longview Solutions 1996 - 2005
Aetna 1994 - 1996
Skills
Software Industry, Sales Operations, Cold Calling, Business Analytics, Solution Selling, Enterprise Software, SaaS, Salesforce.com, Cloud Computing, Business Intelligence, Account Management, Sales Process, Direct Sales, Professional Services, Channel, Analytics, CRM, Demand Generation, Sales Enablement, Lead Generation
Education
Miami University 1990 — 1994
International Studies, Spanish and Political Science
Aetna November 2014 - Present
U-Haul International, Inc. August 2013 - August 2014
Arizona Public Service (APS) February 2014 - May 2014
City of Litchfield Park August 2013 - December 2013
Goldman Sachs & Thunderbird for Good January 2013 - March 2013
Northwestern Mutual November 2011 - July 2012
Enterprise Holdings Inc. August 2008 - October 2011
Macon Volunteer Clinic August 2003 - September 2005
Austine Studios June 2001 - August 2002
Mercer University January 2000 - January 2001
Skills
Management, Strategic Sourcing, Supply Chain Management, Leadership, Marketing Strategy, International Business, Analysis, Contract Negotiation, Strategic Planning, Process Improvement, Financial Analysis, Management Consulting, Sales, Finance, Market Research, Business Analysis, Business Planning, Marketing, Financial Accounting, Social Networking, Insurance, Healthcare Industry, Project Management
Education
Thunderbird School of Global Management 2012 — 2014
Master of Business Administration (MBA), Global Management
University of Warwick 2005 — 2006
International Relations
Mercer University 2000 — 2005
B.A, Double Major Political Science & Theology
Aetna January 2013 - Present
Coventry Health Care July 2010 - January 2013
Humana March 2006 - July 2010
Gables Pediatrics in Coral Gables August 1994 - March 2006
Skills
Microsoft Excel, PowerPoint, Windows, Macess, Licensed Life & Health..., Sales, Health Insurance, Individual Health..., New Business Development, Brokers, Customer Retention, Insurance, Management, Health Savings Accounts, Employee Benefits, Underwriting, Medicare, HMO, Managed Care, PPO, Disability Insurance, Claim, Term Life Insurance, Self-funded, Group Medical, Life Insurance, Health Care Reform, Customer Service, Team Building, Commercial Insurance, Healthcare
Education
Miami Dade College 1999 — 2001
Associate of Arts (A.A.)
Monsignor Pace Highschool 1988 — 1991
High School Diploma
Aetna July 2014 - Present
Butler Behavioral Health Services, Inc. October 2012 - July 2014
Jewish Vocational Service/Easter Seals TriState January 2011 - June 2012
Skills
Care Coordination, Psychotherapy, Mental Health, Mental Health Treatment, Mental Health Counseling, Healthcare, Mental Illness, Community Mental Health, Individual Counselling, Client Counseling, Substance Use Disorders, Psychosocial, Social Media, Crisis Intervention, Community Outreach, Nonprofits, Customer Service, Social Services, Case Management, Microsoft Office, Interventions
Education
University of Cincinnati 2010 — 2012
Master of Social Work (M.S.W.), Mental Health Counseling/Counselor
Miami University 2006 — 2010
Bachelor of Arts (B.A.), Psychology, Sociology
AmerisourceBergen June 2011 - Present
Actelion July 2010 - March 2011
IntegraMed August 2009 - February 2010
Stanford University Medical Center May 2008 - August 2008
Otology Partners May 2005 - February 2008
Aetna January 2001 - April 2005
CVI Medical Group May 1998 - August 2000
Skills
Healthcare, Health Insurance, Pharmaceuctical Patient..., Customer Service, Specialty Pharmaceutical, Health Insurance..., EOB, Patient Financial..., Surgery Scheduling, Clinical Research, HIPAA, Epic Systems, Mysis, Advanced MD, Cardiology, Colorectal Surgery, Reproductive..., Family Medicine, Gastroenterology, Medicare, Hospitals, Data Entry, Pharmaceutical Industry, Managed Care, Medical Devices, Biotechnology, Cross-functional Team..., Sales, Healthcare Consulting, Management, Training, Oncology
Education
University of Maryland University College 1981 — 1983
German Language and Literature
Edison High School 1966 — 1970
High School, College Prep
Bryman College San Francisco
Medical/Clinical Assistant
Pikes Peak Community College
Medical Administrative/Executive Assistant and Medical Secretary
Middlesex County College
Executive Assistant/Executive Secretary
Miami Dade College
Liberal Arts and Sciences, General Studies and Humanities
University of Phoenix
Human Services, General
Aetna December 2014 - Present
Zuercher Technologies November 2013 - August 2014
BullBerry Systems, Inc January 2012 - November 2013
Propylon July 2009 - April 2011
Assurant Inc. November 2006 - November 2008
Assurant Solutions 1997 - 2005
MetLife 1995 - 1996
Skills
Vendor Management, Disaster Recovery, Business Analysis, Requirements Analysis, Team Leadership, Software Installation, Software Documentation, Technical Support, Project Management, Program Management, XML Schema, GPS navigation, SQL, Windows 7, Testing, Management, Troubleshooting, Systems Analysis, Visio, SDLC, SharePoint, Databases, Software Development, Integration, System Deployment, Process Improvement, PMP, IT Strategy, Requirements Gathering, Business Intelligence, Access, Software Project..., Information Technology, Solution Architecture, IT Management, Agile Methodologies, PMO, Business Process, Agile Project Management, IT Service Management, Scrum, Business Process..., Project Portfolio..., Project Delivery, Microsoft SQL Server, Business Requirements, Strategy, GPS devices, 911 Mapping Software, Oracle
Education
Miami Dade College 1997 — 2002
Associates In Science, Computer
Hebron High School 1971 — 1983
Aetna July 2014 - Present
Kelly Services February 2014 - April 2014
HSBC Mortgage Corporation/Strauss Group February 2013 - April 2013
Everywoman Opportunity Center, Inc September 2012 - November 2012
Steven J. Baum, P.C. September 2011 - February 2012
Adecco Employment Services/Bank of America Home Loans August 2010 - December 2010
Meritain Health June 2008 - May 2009
UnitedHealthcare 2005 - 2008
Skills
Keyboarding, Microsoft Office, AS400, Lotus Notes, DOS, Customer Service, Data Entry, Time Management, Telephone Skills, Spreadsheets, Office Administration, Teamwork, Microsoft Word, Microsoft Excel, Windows 7, Online Research, Data Analysis, Finance, Access, Team Building, Leadership
Education
Medaille College 2014 — 2016
Master of Business Administration (MBA), Business Administration and Management, General
Bryant and Stratton College 2008 — 2013
BBA, General Management
Leonardo DaVinci High School 1995 — 1999
General Diploma, College Prep Study
Aetna October 2010 - Present
BIC Foundation January 2008 - September 2010
Messiah College August 2005 - May 2009
PENNDOT May 2006 - August 2008
Messiah College Dining Services August 2005 - December 2007
Skills
Analysis, Management, Critical Thinking, Computer Proficiency, Financial Analysis, Accounting, Team Building, Microsoft Word, PowerPoint, Team Leadership, Inventory Management, Time Management, Financial Reporting, Outlook, Microsoft Excel, Microsoft Office, Invoicing, Data Analysis
Education
Messiah College 2005 — 2009
BACHELOR OF SCIENCE, Business Admin. (Finance)
Aetna August 2013 - Present
Honda of America Mfg., Inc. July 2012 - August 2013
iCopy March 2011 - July 2012
La Casa Norte October 2010 - March 2011
Partnership Employment May 2008 - January 2011
American Cancer Society January 2009 - May 2009
Heartland Alliance January 2007 - April 2008
Allstate Insurance July 2005 - December 2006
Hewitt Associates January 2005 - June 2005
Law Office of Gregory N. Veltema February 2002 - December 2004
Skills
fundraising, Customer Relations, Policy Analysis, Event Management, Database Administration, Data Analysis, Grant Writing, Legal Research, Compliance, Contract Management, Social Media, Team Management, Virtual Assistance, Event Marketing, Event Execution, Executive Communications, Volunteer Management, Volunteer Coordination, Volunteer Development, Animal Welfare, Fundraising, Marketing, Event Planning, Budgets, Customer Service, Communication Training, Microsoft Office, Proposal Writing, Finance, Administrative..., Data Entry, Accounting, Software Documentation, Leadership, Time Management, Westlaw, Recruiting, Nonprofits, Employee Benefits, Legal Writing, Contract Negotiation, Community Outreach, Volunteering, Training, Advertising, Administration, Access, Human Resources, Insurance, Outlook
Education
North Park University 2006 — 2008
Thomas M. Cooley Law School 2001 — 2004
Miami University 1996 — 2000
B.A, History/Political Science
Columbus School For Girls
Columbus School For Girls
Aetna April 2012 - Present
Coca-Cola Refreshments October 2011 - March 2012
Coca-Cola Refreshments July 2008 - September 2011
Coca-Cola Enterprises April 2007 - July 2008
Coca-Cola Enterprises April 2005 - March 2007
KPMG, LLP November 2004 - January 2005
Goodwill Industries June 2003 - October 2004
Florida Power & Light Co May 2002 - August 2002
Union Planters Bank June 1997 - August 2000
Skills
SAP BW, FICO, MM, PH1..., Solomon Accounting..., FRx Reporting Software, Business Objects, Analytical Sales..., IPMS Property..., SQL Server Management..., Business Intelligence..., SQL Server Integration..., SQL Server Reporting..., Advanced Transact-SQL, Microsoft Access Power..., Bank and Statement..., Accounts Payable/..., Data..., Cost Avoidance and Cost..., Profit and Loss Analysis, Inventory Control, Fixed Asset Analysis, SOX Internal Controls, Access, Process Improvement, Accounting, Internal Controls, SOX 404, SSRS, Sarbanes-Oxley Act, Accounting Applications, Financial Reporting, SSIS, Financial Analysis, Financial Modeling, Strategic Financial..., General Ledger, Variance Analysis, Finance, Business Analysis, Accounts Receivable, Forecasting, Internal Audit, Analysis, Auditing, Management, Leadership, Business Process..., Cost Accounting, Payroll, Account Reconciliation, Accounts Payable, Risk Management
Education
Saint Leo University 2007 — 2009
Master, Business Administration; Accounting
University of Florida 2000 — 2002
Bachelor of Science, Business Administration; Decision & Information Sciences
Miami Dade College 1996 — 2000
A.A., Business Administration
Aetna December 2012 - Present
Tufts Health Plan May 2012 - December 2012
Tufts Health Plan May 2011 - May 2012
Tufts Health Plan July 2008 - May 2011
Tufts Health Plan August 2007 - July 2008
Cephalon November 2006 - April 2007
Skills
Advertising, Direct Marketing, Marketing, Marketing Strategy, Email Marketing, Marketing Analytics, Segmentation, Print Production Process, Oracle CRM, Lead Generation, Direct Mail, Analytics, Brand Development, Medicare, Strategic Communications, Sales, Integrated Marketing, Budgets
Education
Merrimack College 2003 — 2007
Bachelor of Arts, Communictions Studies
Cigna Global Health Benefits February 2008 - Present
Aetna January 2005 - February 2008
Skills
Insurance, Underwriting, Employee Benefits, Health Insurance, Strategy, Brokers, Disability Insurance, Management, Finance, General Insurance, Reinsurance, Process Improvement, Sales, Access, Negotiation, Mentoring
Education
West Chester University of Pennsylvania 2005 — 2007
MBA
Merrimack College 1999 — 2002
BA
Malvern Preparatory School 1995 — 1999
Aetna FRAP Sr. ManagerAetna Life Insurance Company2008 - Present
Aetna 1995 - 2007
Kemper National Services 1995 - 2006
Broadspire 1995 - 2006
Education
Miami Dade College 1985 — 1987
Aetna June 2013 - Present
Coventry Health Care, an Aetna Company May 2011 - June 2013
Coventry Health Care January 2007 - June 2011
WellPoint. BCBSGA 1996 - 2007
Skills
Health Insurance, Account Management, Process Improvement, Insurance, Medicare, Managed Care, Health Savings Accounts, Employee Benefits, Disability Insurance, Brokers, Life Insurance, Term Life Insurance, Medicare Part D, Health Care Reform, Long-term Care, Group Medical, HMO, Sales, Strategy, PPO, Underwriting, Self-funded, Workers Compensation, Leadership, Health Policy, COBRA, Group Insurance
Education
Mercer University
Bachelor of Arts (B.A.), Secondary Education and Art
MHBT Inc., a Marsh & McLennan Agency LLC company October 2012 - Present
Aetna April 2012 - October 2012
IPS Advisors, Inc. April 1996 - April 2012
Jefferson Pilot Life January 1995 - April 1996
Group & Pension Administrators January 1990 - January 1995
Skills
Dentistry, Healthcare, Employee Relations, Health Insurance, Strategic Financial..., Investments, Outlook, Strategic Planning, Microsoft Excel, New Business Development, Public Speaking, Disability Insurance, Health Policy, HRA, Health Savings Accounts, Sales, COBRA, Health Care Reform, Life Insurance, Managed Care
Education
McMurry University 1985 — 1987
Aetna April 1996 - Present
Memorial Hospital Hollywood,Fl February 1987 - May 1997
Memorial Pembroke Hospital-Pembroke Pines hospital February 1983 - February 1987
Parkway Regional Hospital June 1980 - February 1983
Suncoast Home Health June 1979 - May 1980
Mercy Hospital May 1978 - May 1979
Skills
Home Health, Wellness Coaching, Running Coach, ICU -CCU training course, Utilization Management, PowerPoint, Microsoft Office 2007, Home Care, Patient Safety, Quality Improvement, Health Policy, Rehabilitation, Wellness, Physician Relations, Healthcare Industry, MS Project, Inpatient, Claims Management, EHR, JCAHO
Education
University of Miami 1999 — 2000
Bachelor of Science, Nursing
Miami Dade College 1974 — 1978
Associate of Arts (A.A.)/ Associate of Science, Nursing
Aetna July 2013 - Present
Coventry Health Care June 2011 - July 2013
Express Scripts February 2010 - May 2011
WellPoint NextRx August 2009 - January 2010
WellPoint May 2006 - August 2009
WELLPOINT PHARMACY MANAGEMENT April 2005 - April 2006
WELLPOINT PHARMACY MANAGEMENT November 2003 - April 2005
WELLPOINT PHARMACY MANAGEMENT July 2000 - April 2003
WELLPOINT PHARMACY MANAGEMENT February 1998 - July 2000
WELLPOINT PHARMACY MANAGEMENT June 1997 - February 1998
Skills
Pharmacy Benefit..., Pharmacy, Medicare, Managed Care, Healthcare, Pharmaceutical Industry, Medicaid, Disease Management, Cross-functional Team..., Utilization Management, Healthcare Management, Data Analysis, Training, Strategy, Pharmacists, HIPAA, Cardiology, Process Improvement, Pharmaceutical Sales, Health Policy, Medicare Part D, Program Management, Oncology, Pharmacy Automation, Management, Health Insurance, Clinical Research, Strategic Planning, Account Management, Product Launch, Hospitals, Start-ups, Vendor Management, Diabetes, Analysis, Healthcare Industry, Sales Operations, Leadership, Informatics, Healthcare Consulting, Clinical Trials, Healthcare Information..., Employee Benefits, Network Development, Provider Relations, Physicians
Education
Keller Graduate School of Management 1997 — 2000
MBA, Business
Mercer University 1989 — 1993
PharmD, Pharmacy
Reinhardt University 1987 — 1989
Associate, Science
Magellan Health Services February 2013 - Present
Magellan Health Services 2011 - 2013
Cutler Healthcare 2008 - 2011
Aetna September 2003 - July 2008
America's Health Insurance Plans September 1999 - August 2003
Prudential Healthcare 1993 - 1999
Harvard Pilgrim Health Care 1990 - 1993
Rhode Island Group Health Association (RIGHA) 1976 - 1990
Skills
Healthcare, Medicine, Managed Care, Healthcare Management, Medicare, Healthcare Consulting, Medicaid, Disease Management, Health Policy, Health Insurance, Informatics, Physicians, Quality Improvement, Public Health
Education
Massachusetts Institute of Technology - Sloan School of Management 1988 — 1989
MS, Management
New York University School of Medicine 1969 — 1973
MD, Medicine
The University of Chicago 1965 — 1969
AB, Biology
ADP April 2006 - Present
Aetna March 1999 - April 2006
Education
Mercer County Community College
Aetna April 2007 - Present
Aetna September 2006 - April 2007
Assurant July 1990 - August 2006
Skills
Business Requirements, Agile Methodolgy, Full SDLC, System Design, System Testing, Technical Presentations, Client Presentation, Process Consulting, Data Analysis, Databases, Data Mining, PL/SQL, MS Project, Access, Microsoft Office, Easytrieve, Disability Insurance, Credit Insurance, FileNet, IVR, VRU, Documentum, Leave of Absence..., Leave of Absence..., Business Process..., Process Management, Personal Development, Leadership, Technical Leadership, Scrum, SDLC, Systems Analysis, Testing, Requirements Gathering, Visio, Insurance, Process Improvement, Vendor Management, Agile Methodologies, Risk Management, Claim, Employee Benefits, Health Insurance, Business Process
Education
University of Florida 1987 — 1990
Bachelors, Journalism and Communications
Miami Dade College 1985 — 1987
AA, Journalism and Communications
Christopher Columbus High School 1981 — 1985
High School Diploma, High School
American Electric Power 2000 - Present
Aetna 1993 - 2000
Skills
Collective Bargaining, Process Improvement, Strategic Planning, Change Management, Performance Management, Employee Relations, Team Building, Leadership Development, Energy, Project Management, Organizational..., Customer Service, Vendor Management, Talent Management, Management, Analysis, Employee Engagement, Employee Benefits, Training, Onboarding, Recruiting, Talent Acquisition, Workforce Planning, Human Resources, Benefits Administration, Deferred Compensation, Succession Planning
Education
Miami University 1989 — 1993
BS, Human Resources & Organizational Development
The Ohio State University AEP Executive Leadership Program 2004 — 2004
Prudential Financial August 2010 - Present
The Hartford January 2008 - December 2009
Aetna February 2003 - January 2008
RBC August 1985 - June 1990
Education
Université de Sherbrooke 1982 — 1984
MBA, Finance, Marketing
McGill University 1974 — 1975
Masters, Social Work
Aetna October 2014 - Present
UnitedHealth Group September 2005 - September 2014
Fourth Street Systems November 2004 - September 2005
Savvysherpa, Inc. April 2002 - November 2004
Skills
Software Development, Management, Process Improvement, .NET, Leadership, Strategic Planning, Team Building, Software Solution..., Software Architectural..., Project Management, Business Analysis, Business Intelligence, Microsoft SQL Server, Agile Methodologies, Software Engineering, Microsoft Office, Cross-functional Team..., SQL, Customer Service, Microsoft Excel, Databases, Integration, Software Project..., SharePoint, Data Analysis, C, XML, Requirements Analysis, Analysis, SDLC
Education
Penn State University 2014 — 2016
Master's Degree, Computer Software Engineering
Metropolitan State University 2005 — 2007
Bachelor's Degree, Management Information Systems
Aetna May 2015 - Present
Aetna January 2014 - Present
Aetna July 2006 - December 2013
Aetna April 2004 - July 2006
Aetna November 2001 - April 2004
PlanSoft November 1999 - November 2001
HomePlace January 1995 - June 1999
Towers Watson June 1991 - January 1995
Skills
Health Insurance, Human Resources, Customer Retention, Management, Insurance, Employee Benefits, Brokers, Underwriting, Disability Insurance, Health Savings Accounts, Account Management, Claim, Managed Care
Education
Miami University 1987 — 1991
BA ITS, International Studies, East Asian Concentration
Miami University 1987 — 1991
BA, French
Laurel School
AmeriHealth Caritas April 2009 - Present
Aetna March 2000 - December 2008
Breed Technologies June 1991 - January 2000
Breed Automotive 1989 - 1990
Education
Messiah College 1987 — 1991
BS, Business Administration
Aetna September 1995 - December 2008
aetna 2005 - 2008
broadspire 1999 - 2005
Kemper Insurance Company 1995 - 1999
Education
Miami Dade College 1977 — 1978
general studies
Parkside Christian Church October 2009 - January 2015
Seeking New Opportunity January 1999 - October 2009
Andersen Consulting 1995 - 1998
Aetna 1991 - 1993
Andersen Consulting 1983 - 1991
Education
Miami University 1979 — 1983
Bachelor of Science, Systems Analysis
Anderson High School
CellPoint Diagnostics 2005 - 2008
Living MicroSystems 2005 - 2006
Aetna 2001 - 2005
My Way Health 2000 - 2001
Kaiser Permanente 1997 - 2000
Kaiser Permanente 1995 - 1997
Kaiser Permanente 1990 - 1995
Kaiser Permanente 1985 - 1990
Los Angeles Olympic Organizing Committee 1981 - 1984
Education
Massachusetts Institute of Technology - Sloan School of Management 1974 — 1976
MSM, Organization Theory, Operations Research
Pomona College 1969 — 1973
BA, Mathematics, Computer Science
Canoga Park HS
Aetna January 2007 - Present
Mercy Care Plan (Aetna) September 2004 - September 2007
Desert Foot & Ankle August 1999 - September 2004
Education
University of Phoenix 2007 — 2008
AAHA, Health Administration
Mesa Community College 1983 — 1985
General
Aspen Insurance January 2014 - Present
Travelers October 2004 - Present
Aetna April 2004 - October 2004
MAC Cosmetics June 2003 - October 2004
Skills
Articulate Communicator, Dynamic Trainer, Windows 7, Microsoft Excel, PowerPoint, Outlook, SharePoint, Lotus Notes, Microsoft Word, Insurance, Training, Building Relationships, Interviews, Recruiting, Surety Bonds
Education
Mercy College 1997 — 2001
Communications
Senior Health Initiatives Colorado August 2008 - Present
UnitedHealth Group February 2015 - August 2015
Kaiser Permanente July 2012 - February 2015
CIGNA - Loyal American Health Insurance (Austin, TX) January 2012 - September 2014
Aetna March 2009 - September 2014
Mutual of Omaha April 2006 - September 2014
New England Financial - MetLife March 2005 - August 2008
Bankers Life and Casualty Company June 2002 - February 2005
Skills
Medicaid, Managed Care, Legal Liability, Small Business, Healthcare Management, Property & Casualty..., Casualty, Healthcare, Umbrella Insurance, Health Insurance, Medicare, Long-term Care, Insurance, Long Term Care Insurance
Education
University of Colorado - Denver Graduate School of Business 2006 — 2014
Senior Meritus Program, Graduate School of Business, Health Care Administration, Marketing, Quality Assurance, Health Economics, Law & Ethics, Upgrading Knowledge Skills
Metropolitan State University of Denver 2007 — 2011
Post Masters, General Studies, Senior Meritus Program
University of Denver - Daniels College of Business 1996 — 1998
Post Graduate Studies, Business Communication and Writing, 4.0
University of California, Los Angeles
Bachelor's Degree, Public Health (BSPH), Environmental Health, 3.5
University of Missouri-Columbia
Graduate Studies, Hospital Administration
University of Southern California
MPA, Health Care Administration, Health Planning, Urban and Regional Planning, 3.85
Birch Tree Medical, Inc. 2005 - Present
Birch Tree Medical Associates 2005 - Present
Mount Sinai Health System 1992 - 1994
Aetna 1988 - 1992
Columbia University Medical Center 1986 - 1991
Skills
Management, Consultative Services
Education
New York Medical College 1981 — 1983
Doctor of Medicine (M.D.)
McGill University 1972 — 1976
Bachelor’s Degree, Biochemistry
Aetna E Technology ConsultantAETNA, INC/USHEALTHCARE2001 - Present
Skills
Health Insurance, Managed Care, Healthcare
Education
Widener University 1994 — 1997
MBA, Business
Merrimack College 1985 — 1987
BA, Accounting
PARALLON 2015 - Present
Vaco September 2014 - December 2014
AEROTEK - Temp for IASIS HEALTHCARE July 2014 - August 2014
FRESENIOUS/ Renal Advantage Inc February 2013 - June 2014
HealthSpring Medicare August 2012 - November 2012
MedAssets April 2012 - July 2012
PHYDATA March 2010 - April 2012
Community Health Systems, Inc. February 2008 - September 2009
Central Billing Office/Radiolog Affiliates of Central N.J.,PA July 2005 - January 2008
Aetna March 2002 - December 2004
Skills
Research, Details, EDI, Medicare, Medicaid, Claim, Physicians, ICD-9, CPT, HIPAA, Medical Terminology, Revenue Cycle, Healthcare Management, NDC, Creative Arts, Multi Tasking
Education
UNIVERSITY OF PHOENIX FRANKLIN TN 2008 — 2009
Health Administration
Mercer County Community College 2005 — 2007
CERTIFICATE OF COMPLETION, MEDICAL CODING/LIBERAL ARTS
Aetna November 2011 - Present
Qualifacts January 2011 - November 2011
Emdeon July 2010 - January 2011
AmMed Direct, LLC November 2009 - February 2010
CVS Caremark Corporation August 2005 - November 2009
Hospital Corporation of America May 2004 - September 2004
Skills
DDI, Behavorial Analytics, Call Center, Customer Service, Insurance, Operations Management, Troubleshooting
Education
Villanova University 2012 — 2014
Master of Science (M.S.), Human Resources Development
Meharry Medical College 2002 — 2004
Certificate, Healthcare Administration and Planning
Tennessee State University 2000 — 2004
BS, Health Care Administration and Planning
Booz Allen Hamilton June 2011 - Present
Booz Allen Hamilton June 2010 - July 2011
Aetna January 2003 - June 2010
Skills
Health Policy, Managed Care, Medicare, Healthcare Consulting, Program Management, PMO, Healthcare, Government, Healthcare Management, Cross-functional Team..., Healthcare Information..., SDLC, Claim, HIPAA, Healthcare Industry
Education
Metropolitan State University 2004 — 2006
BA, Biology
Normandale Community College 2001 — 2003
Associate of Arts, Liberal Arts
Travelers 1995 - Present
Travelers 1986 - 1995
Aetna 1981 - 1986
Aetna 1977 - 1981
Skills
Property & Casualty..., Commercial Lines, Legal Liability, Commercial Insurance, Liability, Workers Compensation, Professional Liability, Employment Practices..., Underwriting, Insurance, Training, Casualty Insurance, Brokers, Claim, Employee Training, Influence Others, Casualty, Training & Development, Project Management, General Insurance, Umbrella Insurance
Education
Miami University
Bachelor's degree, Finance, General
Miami University
Bachelor's degree, Finance, General
Doylestown Hospital May 2014 - Present
University Medical Center at Princeton 1995 - Present
Aetna August 2012 - May 2014
Capital Health March 2012 - July 2012
International SOS April 2009 - March 2012
International SOS April 2009 - March 2012
State of New Jersey 1975 - 1992
Skills
Case Management, Oncology, Case Auditing, Staff Supervision, Process Improvement, Staff Mentoring, Case Managment, Healthcare, Acute Care, Hospitals, Auditing, Home Care, IV, Patient Education, Medicine, Medical/Surgical, Clinical Research, BLS, ICU, Disease Management, Medication..., Critical Care, Nursing, ACLS, Healthcare Management
Education
Mercer County Community College 1992 — 1995
Associates, Nursing
Rutgers University 1976 — 1978
Masters, Criminal Justice
Qunnipiac College 1970 — 1974
BA, Spanish
Universidad de Salamanca 1973 — 1973
Spanish
Aetna February 2010 - Present
Education
Metropolitan Community College-Penn Valley
Palliative Care Nursing
Wells Fargo, N. A. January 2014 - Present
Experis 2009 - December 2013
Wells Fargo May 2009 - December 2011
Ameriprise Financial Services, Inc. January 1999 - May 2009
Target February 1988 - January 1999
Aetna January 1986 - January 1988
Education
Metropolitan State University 1998 — 2002
Bachelor of Science, Management Information Systems
Brown Institute 1979 — 1980
Certificate, Computer Programming
Aetna July 2013 - Present
Humana February 2005 - July 2013
Great West Healthcare June 2002 - February 2005
New England Financial Employee Benefits June 2001 - June 2002
Skills
Insurance, Employee Benefits, Account Management, Health Insurance, Disability Insurance, Sales, Sales Management, New Business Development, Customer Service, Health Savings Accounts, Marketing, Self-funded
Education
Miami University 1996 — 2001
BA, Political Science & Latin American Studies
Aetna February 2009 - Present
Aetna 2010 - 2012
Health Management Network January 2008 - January 2009
Skills
Health Insurance, Medicaid, Network Development, HIPAA, Provider Relations, Healthcare, Healthcare Information..., Medicare, Managed Care, Process Improvement
Education
Mesa Community College 2000 — 2004
Mount Olive High School 1996 — 2000
Northvail elementary
Northvail elementary
Target December 2014 - Present
Aetna May 2011 - Present
Coventry Health Care May 1998 - May 2011
Skills
Quality Assurance, SDLC, User Acceptance Testing, Requirements Analysis, HP Quality Center, Agile Methodologies, Business Analysis, Software Quality..., Healthcare Information..., Test Cases, Test Execution, Test Strategy, Hospital Information...
Education
Mesa Community College 1997 — 1999
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Chapparral Career College 1985 — 1987
Computer Programming, Computer Science, Graduated
United BioSource Corporation December 2010 - Present
Merck May 2008 - September 2010
ICON plc May 2007 - 2008
Aetna January 2006 - March 2007
CareFirst BlueCross BlueShield January 1997 - June 2005
Skills
Drug safety scientist, General pediatric..., Pharmacovigilance, Pediatric ICU nursing, Pediatric home care..., Pediatrid nurse case..., Clinical Trials, Pediatric Utilization..., Pharmaceutical Industry, Microsoft Word, Customer Service, GCP, CRO, PowerPoint, Microsoft Excel, Microsoft Office
Education
Towson University 1992 — 1997
Master of health care administrationn, Health/Health Care Administration/Management
Mercy College 1982 — 1984
Bachelor of Science (BS), Community Health Services/Liaison/Counseling
Aetna May 2014 - Present
Harvard Pilgrim Health Care August 2012 - May 2014
Coventry Health Care, an Aetna Company March 2007 - August 2012
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas December 1999 - March 2007
Harvard Pilgrim Health Care March 1993 - December 1999
St Anne’s Hospital November 1992 - March 1993
Ranken Jordan Pediatric Bridge Hospital October 1986 - November 1992
St John’s Retirement Village, Inc./Stollwood Convalescent Hospital February 1981 - October 1986
Education
Merrimack College
B.S, Business Management
Cahaba GBA July 1997 - Present
Aetna January 1985 - September 1995
Skills
Healthcare, Insurance, Health Insurance, Medicare, Process Improvement, HIPAA, Analysis, Data Analysis, Change Management, Access, Performance Management, Management, Policy, Strategic Planning, Visio, Medicaid, Business Analysis, Managed Care, Employee Benefits
Education
Mercer University 1984 — 1988
Bachelor of Science (BS), Economics
Self-employed January 2005 - Present
Aetna January 2005 - March 2007
Broadspire August 2003 - December 2005
Skills
Dataflex Developer, Oracle DBA, Visual Basic 5.0/6.0, VB.NET, HTML, Vizio, PL/SQL, SQL, jQuery
Education
Miami Dade College 2003 — 2003
Oracle DBA, Oracle DBA
Universidad Piloto de Colombia 1983 — 1987
Computer System Engineer, Computer Science
American Community Mutual Ins 1995 - Present
Provident Life and Accident 1986 - 1994
Aetna 1982 - 1984
Skills
Medical, Dental, Goup..., Coordination of..., Microsoft Excel, Microsoft Word, MS Access, Claim, Access, Health Insurance
Education
Schoolcraft College 2012 — 2014
Certificate in Programming Languages, Computer and Information Sciences and Support Services
University of Cincinnati 1979 — 1981
Bachelor of Business Administration (BBA), Operations Management
Miami University 1974 — 1976
Aetna 1988 - Present
Skills
Customer Service, Insurance, Management, Process Improvement, Microsoft Office, Leadership, Microsoft Excel, Team Building, Project Management, Strategic Planning, Business Analysis, Health Insurance, Change Management, Outlook, Call Centers, Budgets, Public Speaking, Healthcare, Strategy, Operations Management, Cross-functional Team..., Business Process...
Education
McCann School of Business and Technology 1985 — 1987
Associate's degree, Accounting
W.B. Mason Company Inc. October 2012 - Present
CVS Caremark Corporation July 2010 - October 2012
Aetna August 2006 - July 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Strategic Planning, Negotiation, Editing
Education
Massasoit Community College 2004 — 2006
Liberal Arts and Sciences/Liberal Studies
Aetna April 2012 - Present
Coventry Health Care, an Aetna Company April 2012 - Present
DaVita Kidney Care February 2010 - April 2012
Several home health agencies May 2007 - October 2009
Skills
Medsurg telemetry,, Hemodialysis, Hospice & Palliative..., Home Health Agencies, Case Management Services, alternative healing...
Education
Miami Dade College 2004 — 2005
Associate's degree, Science
Knowledge Universe January 2015 - August 2015
Aetna April 2013 - January 2015
Aetna September 2011 - April 2013
Aetna March 2009 - September 2011
Education
Mesa Community College