Aetna Company
Industry: Managed care company
DescriptionAetna Inc. is an American managed health care company that sells traditional and consumer directed health care insurance plans and related services, such as medical, pharmaceutical, dental, behavioral ... Headquarters: Hartford, Connecticut, United States CEO: Mark Bertolini (Nov 29, 2010–) Parent organization: CVS Health Revenue: 60.54 billion USD (2017) Number of employees: 49,828 (2017) Subsidiaries: Coventry Health Care, Aetna International Inc.,
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16,414 Aetna employees in database. Find out everything there's to know about Aetna employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Aetna Employees
Forever Health and Fitness September 2014 - Present
Jesseca Avah Fitness July 2014 - Present
The Club September 2013 - July 2014
Aetna 2006 - December 2013
Bally Total Fitness 1998 - 2008
Aetna 2001 - 2006
Aetna 2000 - 2001
Skills
Insurance, Business Analysis, SDLC, Financial Analysis, Underwriting, Risk Management, Budgets, Personal Training, Fitness, Wellness Coaching, Sports Coaching, Boot Camp, Weight Training, Weight Loss Coaching, Visio, Customer Service, Training, Sales
Education
Middlesex Community College
Liberal Arts and Sciences/Liberal Studies
NASM
personal training
Travelers April 2013 - Present
Hood Consulting LLC June 2012 - August 2014
Aetna October 1985 - April 2012
Aetna October 1985 - April 2012
Aetna 2007 - 2011
Skills
Supplier Management, MS Office Suite, Six Sigma, Information Privacy &..., Consulting, Project Management, Strategic Consulting, Vendor Management, Workflow Management, Business Operations, Analysis, Business Process..., Cross-functional Team..., Governance, Insurance, Leadership, Management, Microsoft Office, Process Improvement, Program Management, Risk Management, Security, Strategy, Supply Management
Education
Middlesex Community College
Southern Connecticut State University
Business
Mercer February 2015 - Present
Wells Fargo Insurance Services March 2004 - February 2015
Mercer Human Resource Consulting 1986 - 2004
The Wyatt Company January 1984 - June 1986
Aetna September 1976 - December 1983
Skills
Employee Benefits, Benefits Strategy, Cost Forecasting, Funding Arrangements, Health Insurance, Life Insurance, Disability Insurance, Underwriting, Benefits Administration
Education
Middlebury College 1969 — 1973
Bachelor of Arts (B.A.), English and Philosophy
Hitachi Data Systems February 2014 - Present
Aetna December 2003 - February 2014
Aetna July 2002 - December 2003
Aetna June 2001 - July 2002
Aetna July 1999 - June 2001
AETNA I US Healthcare April 1997 - July 1999
Aetna January 1995 - April 1997
Aetna December 1993 - January 1995
TRAVELERS INSURANCE COMPANY September 1989 - December 1993
Skills
M&A experience, Data Center, Staff Supervision, Enterprise Architecture, IT Strategy, SDLC, IT Management, Disaster Recovery, Vendor Management, Business Analysis, Solution Architecture, Integration, Process Improvement, Program Management, Virtualization, Project Portfolio..., PMO, Project Management, Strategy, Data Warehousing, Governance, Storage Area Networks, SOA, Servers, Quality Assurance, Information Technology, Storage Solutions, Storage Management, Storage Virtualization, Enterprise Storage
Education
Various conferences and manufacturer education tracks 2000 — 2013
Middlesex Community College 1987 — 1989
Associate Degree, Information Systems
Covidien October 2011 - March 2014
Aetna June 2010 - 2011
Blue Cross Blue Shield 2009 - 2010
Blue Cross Blue Shield November 2004 - October 2009
Safeco Insurance 2002 - 2004
Aetna Inc August 1993 - July 2002
Skills
Strategic Planning, Insurance, Health Insurance, Managed Care, Healthcare, Medicare, Employee Benefits, Cross-functional Team..., Account Management, Personnel Management, Employee Training, Change Management, Leadership, Sales Management, Management, Corporate Budgeting, CRM, Strategy, Team Building
Education
Michigan State University
Bachelor of Arts (B.A.), Social Science/Criminal Justice
Michigan State University
Bachelor's degree, Social Science/Criminal Justice
Alameda Health System 2014 - 2015
Marin General Hospital 2008 - June 2014
Independent Consultant 2006 - 2008
Kaiser Permanente 2001 - 2006
Hill Physicians Medical Group 1996 - 2001
Aetna 1986 - 1996
Skills
Healthcare, Healthcare Management, Public Health, Healthcare Information..., Nonprofits, Hospitals, Public Speaking, Program Management, Program Development, Clinical Research
Education
International Institute for Studies and Training (IIST)
Certificate
San Francisco State University
Master of Business Administration (MBA), Finance, General
Northeastern University
Bachelor of Science (BS), Health Services/Allied Health/Health Sciences, General
Middlesex Community College
Associate of Science (AS), Dental Hygiene/Hygienist
Priority Health 2000 - Present
Aetna February 1979 - September 2000
Skills
Sales, Employee Benefits, Marketing, Account Management
Education
Michigan State University
Bachelor's degree, Business Administration and Management, General
Secure Health June 1997 - Present
Aetna April 1984 - May 1997
Skills
Strategic Planning, Vendor Management, Customer Service, Managed Care, Healthcare Management, Healthcare, Process Improvement, Healthcare Information..., Medicaid, Team Building, Employee Benefits, Medicare, Hospitals, Insurance, Leadership
Education
Middle Georgia College
The Pepper Kitchen, Corp. January 2014 - Present
Aetna July 2013 - Present
Notary Public for the State of Tennessee January 2010 - Present
The Brand Doctors April 2011 - July 2013
White Law Group, PLLC October 2009 - July 2011
Brown Ekadi Consulting Group March 2010 - April 2011
Meharry Medical College August 2007 - July 2009
Meharry Medical College August 2007 - April 2009
Skills
Strategic Planning, Microsoft Office, Event Management, Event Planning, Microsoft Excel, Public Speaking, Teaching, Customer Service, Social Media, Editing, Fundraising, Leadership, Community Outreach, Analysis, Leadership Development, Nonprofits, Social Networking, Team Building, Training, Marketing
Education
Middle Tennessee State University 2012 — 2013
Master of Business Administration (M.B.A.), Finance and Financial Management Services
Middle Tennessee State University 2002 — 2006
BBA, Entrepreneurship
Hume Fogg 1998 — 2002
Aetna January 2009 - Present
Holland Group January 2008 - December 2008
Skills
Microsoft Office
Education
Middle Tennessee State University 2004 — 2008
Bachelor of Arts (B.A.), French Studies
CVS Caremark Corporation June 2014 - Present
Aetna April 2013 - June 2014
Wolters Kluwer Pharma Solutions June 2010 - April 2013
CVS Caremark Corporation November 2005 - June 2010
Skills
Healthcare, Pharmacy Benefit..., Managed Care, Software Documentation, Training, HIPAA, Data Analysis, Research, Process Improvement, Documentation, Pharmacy, Customer Service, Leadership, Technical Writing, Auditing, Medicare Part D, Compliance, Mentoring, Quality Assurance, Lean Six Sigma
Education
Middle Tennessee State University 2014 — 2016
Master of Professional Science (in progress)
University of Tennessee-Knoxville 2001 — 2004
Bachelor of Arts (B.A.)
Meritain Health April 2013 - Present
Financial Partners Inc. February 2009 - October 2009
Aetna April 2002 - December 2008
Aetna February 2001 - April 2002
Aetna August 2000 - February 2001
Skills
Testing, Test Planning, Quality Assurance, Software Documentation, System Testing, Test Automation, Regression Testing, Test Cases, Integration, Business Analysis, Insurance, Data Migration, Employee Benefits, Business Planning, Quality Center, User Acceptance Testing, SDLC, QTP, Software Quality..., Visio
Education
Middlesex Community College 2010 — 2013
Middlesex Community College 2010 — 2012
Associate's degree
Aetna November 2013 - Present
Touched By Grace Ministries November 2010 - Present
Central Parking System October 2011 - November 2013
Cannon Industrial Products (Hobbs Services, LLC) February 2011 - April 2013
Deutsche Bank April 2005 - September 2010
Deutsche Bank/Bankers Trust January 2000 - September 2004
Deutsche Bank September 1998 - January 2000
STRUCTURE, INC January 1996 - September 1998
Structure January 1995 - January 1996
Skills
Accounting, Microsoft Excel, Account Reconciliation, Investments, Managerial Finance, Management, Financial Services, Settlement, Payroll, Customer Service, Sarbanes-Oxley Act, Business Analysis, Auditing, Financial Modeling, Cash Management, Leadership, Corporate Finance, Access, Trading, Banking, Process Improvement, Budgets, Team Building, Analysis, Mutual Funds, Negotiation, Financial Risk, Fixed Income, Accounts Receivable, Accounts Payable, Strategic Planning, Risk Management, Microsoft Word, General Ledger, SAP, Finance, Time Management, Software Documentation, Variance Analysis, Financial Analysis, Financial Reporting, Strategic Financial..., Teamwork, Financial Accounting, Business Process..., Securities, Insurance, Forecasting, Hyperion Enterprise, Internal Audit
Education
Middle Tennessee State University 1988 — 1993
BS, Aerospace Administration
Riverdale High School
Harold Washington College - One of the City Colleges of Chicago August 2015 - Present
City Colleges of Chicago August 2014 - August 2015
Meridian Health Plan May 2013 - August 2014
Zeke Giorgi Legal Clinic-Juvenile Justice Clinic August 2012 - December 2012
Office of the DuPage County State's Attorney May 2012 - July 2012
Zeke Giorgi Legal Clinic January 2012 - May 2012
Aetna July 2009 - July 2010
State of Arizona May 2008 - June 2009
Skills
Courts, Criminal Law, Trials, Family Law, Hearings, Research, Pleadings, Analysis, Licensing, Interviews, Westlaw, Legal Research, Corporate Law, Policy, Microsoft Office, Legal Writing
Education
Northern Illinois University College of Law 2010 — 2012
Doctor of Law (J.D.)
Michigan State University 2003 — 2007
Bachelor of Arts, Criminal Justice
Anthem, Inc./Amerigroup Louisiana June 2015 - Present
Amerigroup Corporation April 2012 - Present
Amerigroup Corporation August 2007 - April 2012
CIGNA Healthcare January 2002 - February 2003
Aetna July 1998 - January 2002
Skills
Medicaid, Managed Care, Medicare, Provider Relations, HIPAA, Healthcare, Healthcare Management, Healthcare Industry, Network Development, Health Insurance, Healthcare Information..., Credentialing, Hospitals, HMO, Healthcare Consulting, Health Policy
Education
Middle Tennessee State University 1988 — 1991
Accounting
Aetna September 2014 - Present
Aetna July 2013 - September 2014
Aetna October 2010 - July 2013
StartingBloc March 2010 - April 2010
Brighter Planet September 2009 - April 2010
Small Planet Institute (Frances Moore Lappe) June 2009 - August 2009
Education
Middlebury College 2006 — 2010
B.A., American Studies; also concentrated in Geography, Economics, English
India: Living Routes 2009 — 2009
Sustainable Development
Aetna, INC. July 2008 - Present
Aetna April 2005 - July 2008
Aetna December 2003 - April 2005
Walt Disney World November 1989 - November 1999
Skills
Software Documentation, Healthcare Management, Managed Care, Health Insurance, Instructional Design, Training, Healthcare, Medicare, Employee Benefits, Customer Service, Healthcare Information..., Project Management, Behavioral Health, Medicaid, Insurance, HIPAA, Process Improvement, Motivational..., HMO, Utilization Management, Provider Relations, Mental Health, Policy, Hospitals, Performance Consulting, Disease Management, Case Managment, Clinical Research, Training Delivery, Workshop Facilitation, Conflict Resolution, Leadership Development, Instructor-led Training, Employee Relations, Employee Engagement, Credentialing, Program Management
Education
Macon State College 1986 — 1989
Mt de Sales Academy 1981 — 1985
Roberts Consulting 2010 - Present
TIAA-CREF 2005 - 2010
Aetna 1998 - 1999
Skills
Problem Solving, Interpersonal..., Financial Analysis
Education
Michigan State University 2001 — 2005
Master's degree
Northwestern Michigan College 1999 — 2001
Bachelor's degree
Aetna May 2014 - Present
Aetna August 2012 - Present
EPS On-Site Solutions March 2012 - July 2012
CTI Solutions, Inc January 2010 - May 2012
Sprint August 2003 - January 2010
Lillenas Publishing Company November 2008 - February 2009
Sprint October 2000 - August 2003
Nazarene Publishing House May 1997 - October 2000
Skills
Computer Hardware, Computer Repair, Computer Maintenance, Technical Support, Operating Systems, Windows Server, Windows 7, Microsoft Office, Adobe Creative Suite, Scala, Web Design, Help Desk Support, Information Technology, Technical Documentation, Technical Writing, SharePoint, Symantec Ghost, Symantec Antivirus, McAfee Antivirus, LogMeIn, Microsoft Exchange, Backup & Restore, Printer Support, Project Management, Teaching, Training, Active Directory, TCP/IP, Disaster Recovery, XP, Software Documentation, Network Administration, Norton Ghost, Laptops, Networking, Troubleshooting, Windows, Printers, System Deployment, Databases, BMC Remedy, GoToAssist, Citrix, Group Policy, Testing, Hardware, Social Media, Facebook Marketing, Graphic Design, Publishing
Education
MidAmerica Nazarene University 1994 — 1996
B.A. Business Admin, Computers, Business, Journalism
Northwest Nazarene University 1990 — 1993
Computer Information Systems
Aetna November 2013 - Present
Coventry Health Care, an Aetna Company April 2013 - Present
Verizon September 2012 - Present
Verizon Wireless September 2012 - Present
Middle Tennessee State University, Childcare Provider August 2011 - Present
Rutherford County Sheriff's Department June 2012 - August 2012
New York and Company May 2010 - August 2011
Office of Community Engagement August 2008 - May 2010
Skills
Customer Service, Communication, Organization, Bookkeeping, Data Entry, Creative Problem Solving
Education
Middle Tennessee State University 2008 — 2012
Bachelor of Science, Merchandising
North Hill Needham Inc. August 2013 - Present
WellPoint June 2010 - July 2013
Aetna August 2003 - November 2009
CIGNA December 2001 - December 2002
Novartis June 1999 - December 2001
Skills
Health Insurance, Account Management, Client Service, Employee Benefits, Benefits Administration, Financial Services
Education
Middlebury College
B.A., Art History
Suffield Academy
Aetna May 2013 - Present
Aetna International January 2015 - May 2015
Dion Feldman Law, LLC October 2012 - May 2013
Linear Title & Closing March 2012 - September 2012
Grady & Riley, LLP May 2010 - May 2011
Lawyers Without Borders September 2009 - May 2010
Bet Tzedek Legal Services May 2009 - August 2009
Skills
International Law, International..., Arbitration, Policy Analysis, Middle East, Modern Standard Arabic, Arabic, International Business..., International Finance, Latin America, Spanish, Defense, Legal Writing, Trials, Legal Research, Corporate Law, Westlaw
Education
The University of Connecticut School of Law 2008 — 2011
J.D., Law
University of Wisconsin-Madison 2002 — 2006
B.A., International Studies - Global Security
Middlebury College 2003 — 2003
Language School, Arabic
Aetna Inc. August 2007 - Present
Aetna August 2005 - August 2007
Blue Cross Blue Shield of Florida 2000 - 2005
Shands at AGH 1995 - 1997
LakeShore Hospital January 1992 - June 1995
AvMed SantaFe January 1991 - January 1992
AvMed SantaFe May 1989 - January 1992
AvMed SantaFe May 1988 - May 1989
Skills
Healthcare Management, Healthcare, Medicare, Healthcare Information..., HIPAA, Health Insurance, Process Improvement, Healthcare Industry, Strategic Planning, Hospitals, Medicaid, Program Management, Healthcare Consulting, EMR, Health Policy, Leadership, Practice Management, Provider Relations, Network Development, Revenue Cycle, EHR, Claim, Access, Informatics, Performance Improvement, Insurance, Vendor Management, PPO, Credentialing, Medical Billing, Visio, Software Documentation, Policy, HMO, Team Building, Physicians, Physician Relations, Employee Benefits, Quality Improvement, Data Analysis
Education
University of Florida 1986 — 1989
MHS, Health Sciences
University of Florida - Warrington College Of Business 1986 — 1989
MBA, Finance, General
Miami University 1976 — 1980
BA, Microbiology
Stebbins
Abbott Laboratories October 2000 - March 2013
Abbott Diabetes Care October 2000 - March 2013
Abbott Diabetes Care 2000 - March 2013
Aetna January 2000 - September 2000
Skills
ISO 13485, Pharmaceutical Industry, Validation, GMP, Biotechnology, Sop, 21 CFR Part 11, Clinical Trials, Lifesciences, FDA, Medical Devices, Training, V&V, Cross-functional Team..., Program Management, Management, Product Development
Education
Kaplan Career Institute 2014 — 2015
Associate’s Degree, Computer Networking Technology
Strayer university 2009 — 2012
Business Administration and Management, General
Middlesex Community College 1997 — 2004
Set in History 1995 - 2013
Set Decorators Society of America (SDSA) 1995 - 2000
Decorative Arts Study Center 1993 - 1995
Aetna 1990 - 1993
Woodstock Foundation (Vermont Folklife Project - Billings Farm & Museum) 1986 - 1990
Wisconsin State Historical Society 1982 - 1985
John Michael Kohler Arts Center 1981 - 1983
Skills
Research Design, Research, Visual Design, Curatorial Projects, Art Exhibitions, Proposal Writing, Technical Writing, Report Writing, Program Evaluation, University Teaching, Guest Lecturing, Adobe Creative Suite, Photoshop, Adobe Premiere Editor, Digital Photography, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Microsoft Publisher, Outlook Express, Twitter, Data Analysis
Education
Michigan State University
MA
Blue Shield of California December 2014 - Present
HealthNow New York Inc. September 2013 - November 2014
Blue Shield of California February 2012 - January 2013
Blue Shield of California January 2007 - February 2011
Aetna February 2005 - January 2007
Aetna November 2003 - January 2005
Aetna November 2002 - November 2003
Aetna January 2000 - November 2002
PacifiCare 1996 - 2000
Skills
Strategy, Management, Business Strategy, Underwriting, Marketing, Relationship Management, Customer Retention, Health Insurance, Employee Benefits, Insurance, Managed Care, Disability Insurance
Education
Michigan State University
Bachelor of Science (BS), Business Administration and Management, General
Michigan State University
BS - Business Administration, Bus. Admin & Marketing
MasTec Advanced Technologies July 2014 - Present
Speed Wire-Purchased by MasTec Network Solutions September 2013 - June 2014
The Training Associates January 2013 - September 2013
Speed Wire January 2013 - September 2013
Molina Healthcare~previously Unisys, NJ May 2010 - June 2012
Unisys-Purchased by Molina HealthCare June 2008 - May 2010
Comcast Cable 2003 - 2007
Aetna 2002 - 2003
Cytogen Corporation 1999 - 2001
Prudential Insurance 1986 - 1999
Skills
E-Learning, Captivate, Needs Analysis, Team Building, Project Management, Instructional Design, Written & Oral..., Moodle, Soft Skills, Microsoft Office 2010, Microsoft Office 2007, Customer Service, Adobe Acrobat, Training, Microsoft Office 2003, WebEx, Microsoft Publisher, Windows 7, Direct Sales, Direct Sales Training, Supervision, Train the Trainer, Dale Carnegie Graduate, SharePoint, Cable Television, Windows NT, Organizational..., Articulate, Instructor-led Training, Coaching, Remote Facillitation, Windows 8, Meeting Place, Claims Handling, Healthcare Reimbursement, Medical Coding
Education
Middlesex County College
Meadowbrook Insurance Group February 2003 - Present
Prudential Financial September 2000 - January 2003
Aetna September 1997 - September 2000
Skills
New Business Development, Health Insurance, Employee Benefits, Disability Insurance, Brokers
Education
Michigan State University - The Eli Broad Graduate School of Management 1987 — 1991
Bachelor of Science (BS), Finance, General
Aetna March 2013 - Present
Christiana Care Health System January 2010 - August 2012
JEM Marketing and Communications Consulting July 2008 - December 2009
Coventry Health Care, Inc. August 1999 - December 2007
Independence Blue Cross January 1988 - March 1999
Blue Cross & Blue Shield of Michigan June 1982 - October 1987
Skills
Media Relations, Managed Care, Healthcare, Corporate Communications, Strategic Communications, Marketing Strategy, Marketing Communications, Leadership, Health Insurance, Marketing, Public Relations, Employee Benefits, Strategy, Management, Insurance, Product Development, Newsletters, Internal Communications, Blogging, Account Management, Email Marketing, Strategic Planning, Fundraising, Social Networking, Start-ups, Press Releases, Advertising, Social Media, Community Development, Event Management, Health Policy, Copywriting, Event Planning, Social Media Marketing, Leadership Development, Public Speaking, Cross-functional Team..., Hospitals, Medicare, Nonprofits, Direct Marketing, Direct Mail, Integrated Marketing, Thought Leadership, Marketing Management, Budgets, B2B, New Business Development, Crisis Communications
Education
Michigan State University 1978 — 1982
Bachelor of Arts (B.A.), Communications
County of Atlantic June 2011 - Present
County of Atlantic November 2002 - Present
Atlantic County Division of Public Health November 2002 - Present
RadPharm February 2002 - November 2002
Aetna July 1999 - July 2001
Prudential Insurance September 1985 - July 1999
Skills
Troubleshooting, SharePoint, Windows, Access, Disaster Recovery, Customer Service, XP, Project Management, Microsoft Office, Crystal Reports, Visio, SDLC, Databases, Microsoft SQL Server, SQL, Program Management, HTML, System Administration, IIS, XML, Software Documentation, Visual Basic, Security, .NET, Oracle, Operating Systems, Active Directory, Programming, Management, Linux, Project Planning, MySQL, JavaScript, CSS, Analysis, Claims Management, 21 CFR Part 11, Technical Documentation, Windows XP, Integration, Apache, Java, IT Management, Requirements Analysis, VMware, Software Project..., SSRS, Emergency Management, Policy, Networking
Education
State University of New York Empire State College 2005 — 2006
BS, Computer Information Systems, Education
Middlesex County College 1997 — 2001
AAS, Computer Science, Biology
Rutgers University-New Brunswick 1983 — 1985
BS, Engineering/Computer Science, Economics
Perth Amboy High School
USI Insurance Services November 2012 - Present
HealthSmart January 2007 - October 2012
Aetna July 2005 - January 2007
Startech Software Inc 1997 - 2005
ManageAbility 1996 - 2005
Skills
Managed Care, Provider Relations, Health Insurance, Medicare, Network Development, Insurance, Contract Negotiation, Employee Benefits, PPO, Healthcare, Healthcare Information..., Health Savings Accounts, Medicaid, Disability Insurance, Disease Management, Account Management, HIPAA, HMO, Pharmacy Benefit..., Claim, Health Policy
Education
Michigan State University 1994 — 1996
MLRHR, Labor Relations and HR Management
Michigan State University 1989 — 1993
Bachelor of Arts, American Public Affairs - James Madison College
Pratt & Whitney February 2014 - Present
American Fundraising Foundation February 2013 - Present
Smiling Girl Social Media Marketing June 2012 - Present
Seaflowers Expressions January 2009 - December 2012
Aetna February 2003 - January 2007
Self Employed Business January 2002 - August 2003
Aetna April 1996 - August 2001
Skills
Online Advertising, Social Media, SEO, Social Media Marketing, Web Design, Blogging, Advertising, Editing, Wordpress, Email Marketing, Social Networking, Marketing Strategy, Copywriting, Marketing, Web Development, Digital Media, Digital Marketing
Education
Southern New Hampshire University
international business
Middlesex Community College
Tunxis Community College
SimplyInsured June 2015 - Present
Aetna July 2014 - May 2015
Liberty Mutual Insurance April 2012 - July 2014
CIGNA Group Insurance June 2008 - April 2012
College Pro Painters December 2006 - December 2007
Skills
Disability Insurance, Account Management, Underwriting, Sales, Marketing, Insurance, Management, Employee Benefits, Health Insurance, Life Insurance
Education
Miami University 2004 — 2008
BSB, Marketing
SS&C GlobeOp May 2010 - Present
Diana WelshockPage 2S.A.C. Capital Advisors, L.P May 2006 - May 2010
UBS Investment Bank December 2004 - June 2005
Citigroup September 2002 - June 2004
Aetna January 2000 - January 2001
American Express Financial Advisors January 1996 - January 2000
Perrier Group of America January 1994 - January 1995
Aetna January 1986 - January 1992
Skills
Hedge Funds, Customer Service, Investments, Alternative Investments, Financial Services, Accounting, Asset Management, Microsoft Office, Microsoft Excel, Finance, Financial Analysis, Bloomberg, Equities, Account Reconciliation, Fixed Income, Derivatives
Education
Middlesex Community College 1990 — 1992
Associate's degree, Accounting and Finance
Haddam-Killingworth H.S
Aetna September 2015 - Present
Spartan Fund October 2012 - Present
Aetna June 2015 - August 2015
Kappa Delta Sorority December 2013 - December 2014
Educational Testing Service (ETS) May 2013 - August 2014
Rita's Italian Ice March 2010 - August 2014
Summer Business Institute - Michigan State University July 2012 - August 2012
Princeton University June 2012 - August 2012
Carter's OshKosh B'gosh October 2011 - January 2012
Skills
Customer Service, Microsoft Office, Teamwork, PowerPoint, Global Security, Information Security, Risk Management, Public Speaking, Time Management, Microsoft Excel, Microsoft Word, Facebook, Social Networking, Sales, Research, Social Media, Data Entry, Fundraising, Telephone Skills, Social Skills, Close Attention to..., Highly personable, Corporate Law, Finance, Team Leadership, Public Relations, Team-oriented, Retail
Education
Michigan State University 2012 — 2016
Bachelor's Degree, Pre-Law Studies
Hunterdon Central Regional High School 2009 — 2012
Arctic Air Conditioning April 2014 - Present
For the Love of Jersey October 2012 - Present
Made In Jersey Events and Entertainment July 2011 - Present
Otteau Valuation Group, Inc. November 2006 - July 2009
Aetna December 2002 - November 2006
Skills
Event Planning, Event Management, Trade Show Exhibitor, Office Management, Marketing, Marketing Event Planning, Customer Driven, soft skills training, Scheduling Management, Procurement, Non-profits, Meeting Planning, Travel Arrangements, Executive..., Donations, Disaster Response, Staff Oversight, Troubleshooting, Microsoft Applications, Accounts Receivable, Website Development, Constant Contact, Creative Services, Eventbrite, Facebook, Sponsorship, Public Relations, Newsletters, Fundraisers, Fundraising, Conference Coordination, Coordinating Events, Coordinating Special..., Nonprofits
Education
Middlesex County College 2006 — 2014
Certifications, Meeting and Event Planning
Aetna August 2013 - Present
Cross Country Education January 2010 - August 2013
Well Child, Inc July 2008 - December 2009
Saint Thomas Health Services June 2005 - July 2008
Skills
Event Planning, Public Speaking, Teaching, Event Management, Customer Service, Public Relations, Microsoft Office, Community Outreach, Social Media Marketing, Editing, Microsoft Excel, Project Management, Marketing, Program Management, Hospitals, Advertising, Healthcare, E-Learning, Coaching, Program Development, Rehabilitation, Management, Fundraising
Education
Middle Tennessee State University 2002 — 2005
Bachelor of Science, Public Health Education
Aetna August 2015 - Present
First Investors June 2015 - July 2015
Cure Blindness Technologies LLC January 2015 - June 2015
Trinity University August 2013 - April 2014
High Meadows Camp May 2008 - August 2012
Skills
Statistics, Economics, Mandarin, Data Analysis, Public Speaking, Research, Mathematical Modeling, Financial Analysis, Geopolitical Forecasting, Chinese, Academic Tutoring, Higher Education, Matlab, Stata, Scala, Teaching, Mathematics, Microsoft Office, Econometrics, Qualitative Research, Editing, Foreign Policy, Grading, Child Development, International Relations, Stock Trading, Financial Modeling, Geopolitics, Geoeconomics, Geography, Microsoft Excel, PowerPoint, Presentations, SPSS
Education
Trinity University 2010 — 2015
Bachelor of Arts (B.A.) 2015, Economics, 3.63 Senior/Junior GPA, 3.95 Senior GPA
Middlebury College 2013 — 2013
Intensive Chinese Immersion - 8 weeks
Shanghai Jiao Tong University 2012 — 2012
Economics and Chinese
Woodward Academy 2006 — 2010
High School
Aetna July 2006 - Present
Skills
Customer Service, Account Management, Insurance, Health Insurance, Sales, Healthcare, Sales Management, Employee Benefits, Marketing
Education
Michigan State University 2001 — 2005
Bachelor of Science (BS)
GEHA December 2013 - Present
Stafford & Stafford Insurance May 2011 - November 2013
West Central Missouri Community Action Agency August 2008 - March 2011
Embarq 1997 - 2007
Sprint May 1997 - October 2003
Aetna February 1996 - March 1997
Mt. Carmel Medical Center October 1993 - December 1995
Skills
Life & Health Insurance..., Health Insurance, Insurance, Employee Benefits, Disability Insurance, Life Insurance, Term Life Insurance, Microsoft Office, Project Management
Education
MidAmerica Nazarene University 2000 — 2001
Bachelor of Arts (B.A.), Management and Human Relations
Metropolitan Community Colleges 1990 — 1992
Associate of Arts (A.A.), Administrative Secretarial & Medical Secretarial Certificate
Aetna June 2010 - Present
Piedmont Hospital January 2008 - June 2010
Children's Healthcare of Atlanta October 2005 - January 2008
Saint Joseph's Hospital June 2002 - October 2005
U.S Navy September 1989 - October 1996
Skills
Motivational..., Wellness Coaching, Health Insurance, Clinical Research, Wellness, Clinical Nutrition, Diabetes
Education
Michigan State University
Bachelor of Science (B.S.), Dietetics
University of New Haven
Master of Science (MS), Human Nutrition
West Bloomfield High School
West Bloomfield High School
The Hanover Insurance Group January 2015 - Present
AmTrust North America August 2014 - January 2015
Monitor Liability Managers (a W. R. Berkley Company) June 2001 - April 2014
Westport Insurance Company December 1995 - June 2001
Aetna June 1993 - December 1995
United States Air Force 1986 - 1990
Skills
Claims Handling, Professional Liability, Negotiation, Litigation Management, Policy Analysis, Coverage Issues, Claim Evaluation, Letter Writing, Public Speaking, Mentoring, Litigation Risk Analysis, Mediation, Time Management, Claims Auditing, Settlement Conferences, Technical Leadership, Building Relationships, Claims Management, Claim Investigation, Employee Training, Deadline Driven, Project Management, Quality Assurance, Liability, Claim, Legal Liability, Insurance, Employment Practices..., Liability Analysis, Excess, Casualty, Litigation, E&O, Claims Resolution, Commercial Lines, Property & Casualty..., Errors & Omissions, Excess & Surplus Lines, Insurance Law, Casualty Insurance
Education
Michigan State University 1990 — 1993
Bachelor of Arts (B.A.), Finance, General
Aetna June 2014 - Present
Michigan Mutual November 2012 - August 2013
Quicken Loans December 2011 - November 2012
Priority Health March 2010 - October 2011
Health Alliance Plan February 2007 - March 2010
Total Health Care 2001 - 2006
HealthPlus of Michigan 1998 - 2001
Principal Health Care of Louisiana 1996 - 1998
Skills
Mortgage Lending, VA loans, Mortgage Banking, Banking, Credit, Loans, FHA, Account Management, Management, Leadership, Sales, Team Building, Customer Service, Strategic Planning, Sales Management, Insurance
Education
Michigan State University
Bachelor of Arts (B.A.), Theatre/Theatre Arts Management
Canon Business Process Services, Inc. November 1999 - December 2014
Aetna March 1997 - May 2002
Skills
Customer Service, Teamwork, documents imaging, results report printing, mail services, Digital Photography, Event Management, Data Entry, Microsoft Excel, Team Building, Telephone Skills
Education
Middlesex Community College 1999 — 2001
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Three Rivers Community College 1976 — 1979
Associate of Arts (AA), Liberal Arts and Sciences, General Studies and Humanities
The Hartford June 2014 - Present
Aetna June 2013 - June 2014
Aetna June 2012 - June 2013
Aetna August 2011 - June 2012
Skills
Data Analysis, Financial Modeling, Insurance, Microsoft Excel, Microsoft Office, Nonprofits, Spanish, Underwriting, Financial Analysis, Research, Access, PowerPoint
Education
Middlebury College 2004 — 2008
B.A., American Studies
Aetna Senior Administrative AssistantAetna1987 - 2011
Visiting Nurse Association (VNA) of Middletown May 1984 - August 1987
Education
Middlesex Community College 1982 — 1984
Aetna Life Insurance Company September 2015 - Present
Aetna March 2013 - Present
The Ethel Walker School September 2009 - March 2013
Trinity Episcopal Day School 2013 - 2013
Trinity Episcopal Day School 2013 - 2013
The Ethel Walker School July 2006 - August 2009
Miss Porter's School July 2000 - July 2006
Suffield Academy 1984 - 1987
Skills
Curriculum Development, Spanish, Classroom, Higher Education, Curriculum Design, Admissions, Educational Technology, Program Management, Teaching, Editing, PowerPoint, Management, Public Speaking, Nonprofits, Tutoring, Event Planning, Research, Leadership, Community Outreach, Fundraising, Staff Development, Coaching, Grant Writing, Volunteer Management, Instructional Design, Student Affairs, Educational Leadership, Program Development, Enrollment Management, International Education, Leadership Development, Instructional Technology, Mentoring, Microsoft Office, Microsoft Excel
Education
Middlebury College 1991 — 1994
MA, Spanish
Tufts University 1987 — 1991
BA, Spanish/Art History
Suffield Academy 1983 — 1987
High School
Marsh & McLennan Companies, Inc. July 2014 - Present
Travelers August 2007 - July 2014
ADVO 2005 - 2007
Aetna 2005 - 2005
KeyTech LLC 2004 - 2005
WirelessCareers 1999 - 2004
Skills
Executive Recuiting, Strategic Sourcing, Human Capital Management, Insurance, Sales, Wireless, Advertising, Storage, Security, Applicant Tracking..., Technical Recruiting, Talent Acquisition, College Recruiting, Executive Search, Onboarding, Sourcing, Recruiting, Talent Management, Technology, Networking, Workers Compensation, Personnel Management, Temporary Placement, Human Resources, Interviews
Education
Michigan State University 1988 — 1992
BS, Psychology
The Mercersburg Academy 1984 — 1988
Aetna July 2012 - Present
Sererra 2010 - 2011
Heraeus November 2007 - September 2009
Intel August 2000 - November 2007
Software Development September 1994 - July 2000
Skills
Process Improvement, Program Management, SDLC, Business Process, Business Analysis, Cloud Computing, Microsoft SQL Server, Software Development, Analysis, .NET
Education
Michigan State University 1987 — 1991
BS, Biology
SCAN Health Plan 2010 - 2011
TXNPlus Global Inc. April 2006 - August 2010
SCAN Health Plan 2008 - 2010
Health Net 2001 - 2003
Aetna 1999 - 2001
Daniel Freeman 1995 - 1997
Prudential Healthcare 1992 - 1994
Skills
Managed Care, Medicare, Medicaid, Healthcare Management, Provider Relations, Revenue Cycle, Healthcare Information..., HIPAA, Healthcare Industry, Hospitals, Health Insurance, Healthcare Consulting, Healthcare, Health Policy, EMR, Physician Relations, Medical Terminology, Business Development, Practice Management, Health Information..., Process Improvement, Clinical Research, Medical Coding, Health Information..., Medical Billing, Informatics, EHR, Data Analysis, Nursing, Quality Improvement, Revenue Cycle Management, Insurance, Medicine, Utilization Management, Disease Management, Physicians, Performance Improvement, Accreditation, Patient Safety, Home Care, Credentialing, Ambulatory, Executive Management, JCAHO, Inpatient, Epic Systems, Claim, Long-term Care
Education
University of Florida - Fredric G. Levin College of Law 1994 — 1996
Michigan State University - The Eli Broad Graduate School of Management 1987 — 1989
MBA, Finance
Michigan State University 1983 — 1987
BS, Biochemistry
Aetna, Inc. May 2005 - Present
Aetna April 2004 - May 2005
Aetna January 2002 - April 2004
CSC May 1996 - December 2002
Aetna May 1984 - April 1996
Aetna February 1980 - May 1984
Aetna December 1977 - February 1980
Skills
Solaris, Unix, Linux, Integration, Vendor Management, Data Center, Virtualization, Enterprise Architecture, AIX, Agile Methodologies, SDLC, Servers, Software Engineering, Disaster Recovery, Cloud Computing, Solution Architecture, Architectures, Requirements Analysis, SOA, Architecture, DB2, IT Strategy, IBM AIX
Education
Middlesex Community College 1996 — 1997
Steelwedge Software, Inc. July 2010 - Present
Michigan State University August 2008 - May 2010
CEAT June 2009 - August 2009
Aetna April 2007 - June 2008
Aetna April 2005 - April 2007
Aetna January 2003 - April 2005
IBM Global Services June 2001 - February 2002
Skills
Process Improvement, Six Sigma, Forecasting, Cross-functional Team..., Analysis, Supply Chain Management, Business Process..., Project Management, Project Planning, Management, Procurement, Leadership, Quality Assurance, Requirements Gathering, Business Analysis, Business Intelligence, Business Process, ERP, Training, Team Building, Vendor Management, Program Management, Requirements Analysis
Education
Michigan State University - The Eli Broad College of Business 2008 — 2010
MBA, Finance
Pune Institute of Computer Technology 1997 — 2001
BE, Electronics and Telecommunications
NCL School 1985 — 1995
Modern College
DreamWork Builders, Inc. June 2002 - Present
Aetna January 1998 - September 2000
Education
Michigan State University 1991 — 1995
Health Advocate May 2013 - Present
Aetna June 2011 - March 2013
Aetna November 2007 - May 2011
Aetna May 2003 - October 2007
Aetna April 2001 - April 2003
Aetna October 1998 - March 2001
Aetna June 1995 - September 1998
Aetna April 1994 - May 1995
Skills
Health Insurance, Service Operations, Project Management, Financials, Cross-functional Team..., Strategic Planning, Insurance, Claim, Employee Benefits, Commercial Insurance, Business Process..., Change Management, Strategy, Policy, Management, Leadership, Healthcare, Call Centers, Managed Care, Account Management, HIPAA, Training, Outsourcing, Medicare, Team Building, Performance Management, Operations Management, Analysis, Business Planning, Data Analysis, Finance, Leadership Development, Performance Improvement, Risk Management, Underwriting, Financial Analysis
Education
University of Hartford 2003 — 2008
Master of Business Administration (MBA)
Middlebury College 1990 — 1994
Bachelor of Arts (BA), History
PRM Consulting March 2015 - Present
Aetna May 2005 - February 2015
Skills
Health Insurance, Health Savings Accounts, Disability Insurance, Insurance, Employee Benefits, Life Insurance, Brokers, Underwriting, Group Medical, Managed Care, Selling, Health Care Reform, Sales, Salesforce.com, Medicare, Strategic Planning, PowerPoint, Benefits Administration, Term Life Insurance, Self-funded, HMO, New Business Development, Territory Management, Territory Development, Sports Management, Business Planning, Joint Ventures, Presentations
Education
Michigan State University 2000 — 2005
Bachelor of Science (B.S.), Kinesiology and Exercise Science
Aetna April 2002 - Present
Aetna April 2002 - Present
Education
Middlesex Community College
Aetna Health Plans November 2003 - Present
Aetna September 1985 - Present
Skills
Leadership, Business Process..., Business Analysis, Coaching, Healthcare, Process Improvement, Cross-functional Team..., Microsoft Office, Microsoft Excel, Microsoft Word, Negotiation, Outlook, Team Building
Education
Middlesex Community College
Business/Commerce, General
Adobe October 2014 - Present
Aetna May 2014 - October 2014
Discover Financial Services October 2011 - May 2014
Kingsbrooke of Palatine Condo Association May 2008 - May 2013
Discover Financial Services May 2008 - October 2011
Skills
Web Analytics, CSS, Analytics, SQL, HTML, Test & Target, Site Catalyst, Optimization, Javascript, Digital Marketing, Omniture, MySQL, Coldfusion, Jquery, Web Developer, Digital Analytics, Digital Strategy, Contract Negotiation, Vendor Management, Leadership, Project Management, User Experience, Budgeting, Storytelling, Requirements Gathering, Ideation, Databases, AJAX, Email Marketing, Marketing, Consulting, Mobile Devices, Online Marketing, XML
Education
Illinois State University 2006 — 2008
B.S., Business Information Systems
Michigan Technological University 2005 — 2006
Rita Blanken 2006 - Present
Humana 2005 - 2006
Aetna 1979 - 1996
Education
Middle Tennessee State University
State Teacher's Retirement System of Ohio November 2008 - Present
Central Benefits August 2004 - November 2008
Aetna April 1987 - December 2003
Skills
Staff Development, Executive Coaching, Training, Training Delivery, Organizational..., Instructor-led Training, Instructional Design, Leadership Development, Employee Engagement, Needs Analysis, Employee Benefits
Education
Michigan State University 1976 — 1981
Bachelor of Science (BS), Psychology
Aetna December 2013 - Present
Skills
Customer Oriented, Security Coordinator, Application..., Project Management, Application..., Process Improvement, Requirements Gathering, Cross-functional Team..., Management, Virtualization, Active Directory, Customer Satisfaction, Project Portfolio..., Call Centers, Citrix, Technical Support, Business Intelligence, Disaster Recovery, Customer Service, Vendor Management, Infrastructure, Enterprise Architecture, ITIL, Windows 7, Visio, IT Management, SDLC, SharePoint, Software Documentation, Data Center, Integration, Security, Solution Architecture, IT Strategy, Project Planning, Cloud Computing, Resource Management, Software Project..., System Deployment, Enterprise Software, PMP
Education
Middlesex Community College 1981 — 1983
American Automible Association May 2008 - Present
Seminole State College of Florida August 2006 - Present
Axia College November 2010 - February 2011
Aetna July 2006 - May 2008
Health Net September 2004 - July 2006
Bureau of Labor Statistics May 2002 - June 2004
Skills
Research, Statistical Modeling, SAS, Data Analysis, Predictive Modeling, Statistics
Education
University of Central Florida 2000 — 2001
Masters, Statistics
Middle Tennessee State University 1997 — 1999
BA, Mathematics
None March 2015 - Present
Travelers October 2008 - February 2015
Aetna June 2004 - September 2008
The Hartford April 1979 - April 2004
Skills
Insurance, Process Improvement, Property & Casualty..., Vendor Management, General Insurance, Business Process..., Change Management, Business Analysis, Project Portfolio...
Education
RPI
Master of Science (MS), Management-Finance
Middlebury College
Bachelor of Arts (B.A.), History-Chinese & Japanese
CSAA Insurance Group September 2014 - Present
Aetna January 2014 - August 2014
Coventry Health Care May 2012 - January 2014
IBM/Verizon/NiSource June 2011 - June 2012
MedSolutions January 2008 - June 2011
DCC August 2004 - January 2008
Skills
Servers, VoIP, Avaya, System Administration, Network Administration, Switches, Troubleshooting, Computer Hardware, Call Center, Technical Support, IVR, T1, Call Centers, SIP, Routing, Integration, Telecommunications, Unified Communications, Telephony, Active Directory, Avaya Technologies, Microsoft Exchange, Wireless, Disaster Recovery
Education
Middle Tennessee State University 1998 — 2002
BS, Computer Engineering
Middle Tennessee State University 1998 — 2002
Bachelor of Science Degree, Engineering Technology; Computer Engineering
Aetna January 2012 - Present
Skills
SQL, Databases, Oracle, Microsoft SQL Server, Access, Visual Studio, VBA, JavaScript, HTML, VB.NET
Education
Middle Tennessee State University 2009 — 2011
Master of Science, Information Systems
Middle Tennessee State University 2006 — 2008
Bachelor of Science, Information Technology
Motlow State Community College 2004 — 2006
Associate of Applied Science, Information Technology
Berkley Accident and Health, LLC 2010 - Present
Sun Life Financial June 1999 - Present
Sun Life Financial June 1999 - Present
Sun Life Financial June 1999 - Present
Aetna June 1988 - December 1997
Education
Middlesex Community College
Nursing, Nursing
CERES Real Estate Partners, LLC 2009 - Present
iStar Financial Inc 1998 - 2006
Aetna 1992 - 1998
Education
Northwestern University - Kellogg School of Management 1980 — 1982
MBA, Finance
Middlebury College 1974 — 1978
B.A., Economics
Evolent Health July 2015 - Present
Aetna May 2014 - July 2015
Humana October 2005 - May 2014
Skills
Insurance, Data Analysis, Health Insurance, Long-term Care, Employee Benefits, Healthcare, Underwriting, Process Improvement, Sales, Disability Insurance, Microsoft Excel, New Business Development, Financial Analysis, Risk Management, Life Insurance, Project Management, Marketing, Leadership, Managed Care, Business Analysis, Customer Service, Account Management, Team Building, SDLC, Strategic Planning
Education
University of Louisville 2008 — 2010
Master of Business Administration (MBA)
Miami University 2000 — 2005
Bachelor of Science (B.S.), Accounting
Aetna June 2010 - Present
Centenniel Rehabilitation Associates February 2008 - October 2009
Sierra Tucson October 2006 - March 2007
Brighton Hospital 2002 - 2005
Dawn Farm 1998 - 2002
Salvation Army Harbor Light 1994 - 1998
Skills
Counseling, Clinical, Treatment, Mental Health, Behavioral Health, Case Management, Group Therapy, Case Managment, Psychotherapy, Clinical Research, Managed Care, Family Therapy, Organizational..., Motivational..., Healthcare, Mental Health Counseling, Crisis Intervention, EAP, Therapists, Social Services, Adolescents
Education
Oakland University 1991 — 1993
Master's degree, Counseling
Michigan State University 1987 — 1991
Bachelor's degree, Psychology
HCA Physician Services August 2011 - Present
MultiPlan (formerly Viant) July 2008 - December 2010
Viant June 2007 - July 2008
Private Healthcare Systems (PHCS) October 2002 - December 2007
Amerigroup Corporation January 2007 - July 2007
Private Healthcare Systems May 1998 - October 2002
Pan American LIfe Insurance Company April 1995 - May 1998
Aetna April 1991 - May 1994
Education
University of St. Francis 1995 — 1998
Masters, Healthcare Administration
Michigan State University 1980 — 1984
B.A., Business Administration
Aetna August 1997 - Present
Skills
Health Insurance, Claim, HMO, PPO, Insurance, Claims Resolution, Provider Relations, Claim Investigation, Claims Management, Medicare, Employee Benefits, Flexible Spending..., Medicaid, HIPAA, Medicare/Medicaid..., Access, Benefits Administration, Call Center, CPT, Disability Insurance, ICD-9
Education
Michigan State University 1981 — 1986
Agricultural Business and Management
cass technical high school 1977 — 1981
Ricoh Americas Corporation December 2010 - Present
Georgia Farm Bureau December 2008 - December 2010
IKON Office Solutions September 2003 - December 2008
General Electric 1997 - 2003
Aetna 1986 - 1997
Skills
Six Sigma, TQM, Oracle Applications, PMP, Project Management, Strategic Planning, Business Analysis, Statistical Data...
Education
Middle Georgia State University 1997 — 2001
BS, Management - Minor in IT
HealthCore, Inc. September 2006 - Present
Thomson Reuters 2005 - 2006
Aetna 2003 - 2005
Skills
Data Analysis, Clinical Trials, Health Economics, Analytics, Team Building, Quantitative Research, Healthcare, Research, Survey Research, Qualitative Analysis
Education
Michigan State University 1975 — 1980
ABD, Sociology, Demography and Methods
The University of Chicago 1966 — 1968
SM, Statistics and Applied Mathematics
The University of Chicago 1959 — 1963
SB, Mathematics and Physics
Aetna March 2010 - March 2012
The HoleView 1997 - 2008
Skills
Social Media Marketing, Adobe Creative Suite, Online Advertising, Advertising, Social Media, Marketing Communications, Integrated Marketing, Retail, Marketing Strategy, Direct Marketing, Graphic Design, Digital Strategy, Creative Direction, Social Networking
Education
University of Massachusetts, Amherst 1984 — 1986
Master's Degree, Communcications
Middlebury College 1979 — 1982
Bachelor's Degree, Geology/Earth Science, General
Aetna April 2015 - Present
Tennessee Department of Commerce & Insurance October 2014 - April 2015
Tennessee Department of Commerce & Insurance October 2005 - April 2015
Tennessee Department of Commerce & Insurance August 2002 - October 2005
Middle Tennessee State University August 2002 - May 2003
Skills
Auditing, Analysis, Insurance, Management, Financial Reporting, Policy, Government, Finance, Mergers & Acquisitions, Accounting, Training, Process Improvement, Risk Management, Coaching, Financial Analysis
Education
Middle Tennessee State University 2000 — 2002
MBA, Business Administration / Management
Middle Tennessee State University 1996 — 2000
BBA, Accounting
Smyrna High School
Crump Insurance September 2001 - March 2014
ING Aetna March 1994 - July 2001
Aetna October 1987 - March 1994
Skills
Insurance, Fixed Annuities, Underwriting, Life Insurance, Disability Insurance, Term Life Insurance, Long-term Care, Commercial Insurance, Universal Life, Brokers, Mutual Funds, Whole Life, Long Term Care Insurance, Claim, Retirement
Education
Middlesex Community College
Aetna May 2014 - Present
Butler Behavioral Health Services July 2013 - April 2014
Mental Health & Recovery Center of Warren County June 2009 - July 2013
Skills
Case Management, Mental Health, Psychotherapy, Case Managment, Crisis Intervention
Education
The University of Texas at Austin 1994 — 1996
Master of Social Work (MSW)
The University of Texas at Austin 1994 — 1996
Master of Social Work (MSW)
Miami University 1986 — 1990
Bachelor of Arts (B.A.), International/Global Studies
Aetna July 2015 - Present
HAP Midwest Health Plan April 2015 - July 2015
HAP Midwest Health Plan June 2012 - July 2015
Blue Cross Blue Shield of Michigan March 2007 - January 2012
TDS Telecommunications Corp. May 1994 - January 2007
Skills
Call Center, Insurance, Customer Satisfaction, Team Leadership, Personal Development, Customer Service, Marketing, Training, Management, Medicare, Process Improvement, Account Management, Team Building, Coaching, Leadership, Sales, Strategic Planning, Sales Management, Call Centers, Outlook, Customer Retention, Vendor Management, Sales Operations, Recruiting
Education
University of Michigan 1990 — 1994
BA, Communications
Michigan State University 1989 — 1990
University of Michigan
Bachelor of Arts (B.A.), Communication, General
Aetna April 1998 - Present
Skills
Insurance, Healthcare, Health Insurance, Managed Care, Business Analysis, Analytics, Employee Benefits, Medicare, HIPAA, Health Policy, Data Analysis, Process Improvement, Healthcare Information..., Healthcare Industry
Education
Middlebury College 1977 — 1981
A.B., Geography/US History
Milton High School
Milton High School
Milton High School
Anthem March 2014 - Present
Aetna June 2005 - January 2013
Aetna May 2005 - May 2006
CIGNA 2000 - 2005
Skills
Health Insurance, Insurance, Life Insurance, Managed Care, Financial Analysis, Employee Benefits, Strategic Financial..., Leadership, Marketing, Finance, Budgets, Process Improvement, Risk Management, Analysis, Access, Financial Reporting, Microsoft Excel, Claims Management, Financial Services, Project Management, Program Management, Management, Financial Modeling, Sales
Education
University of Hartford
MBA, Finance
Middlesex Community College
Associate of Science (A.S.), Management Information Systems, General
University of Hartford
Bachelor's degree, Finance, General
Aetna January 2014 - Present
Aetna February 2012 - January 2014
Aetna September 2004 - February 2012
Management Alternatives, Ltd. (MAL) 2002 - 2004
Skills
Relationship Management, IT Management, Health Insurance, Insurance, Process Improvement, Business Process..., Employee Benefits, Medicare, Healthcare, Management Consulting, Customer Service, Healthcare Management, Cross-functional Team..., Health Savings Accounts, Coaching, Project Management, Leadership, HIPAA, PPO, Medicare Part D, Performance Improvement, HMO, Claim, Health Care Reform, Managed Care, Medicaid, Vendor Management
Education
Michigan Technological University 1998 — 2001
Bachelor of Science, Business Administration
MILL SUPPLY May 2011 - Present
ORION SPECIALTY January 1998 - Present
ODYSSEY REINSURANCE CORPORATION January 1997 - Present
OVERLAND SOLUTIONS, INC February 2012 - June 2012
Travelers October 1999 - January 2010
Travelers January 1999 - January 2010
Aetna January 1993 - January 1996
AETNA LIFE & CASUALTY January 1981 - January 1996
Aetna Life & Casualty January 1987 - January 1992
Aetna January 1985 - January 1986
Skills
Insurance, Property & Casualty..., Process Improvement, Underwriting, Program Management, General Insurance, Change Management, Business Analysis, Commercial Insurance, Training, Casualty
Education
University of New Haven 1978 — 1981
BS, Business Administration
Middlesex Community College 1976 — 1978
AS, Accounting
Med Management, Inc. September 2013 - Present
Southwind, a Division of The Advisory Board Company August 2011 - November 2013
PivotHealth June 2009 - August 2011
Baptist Healthcare Group August 2007 - May 2009
Aetna April 2007 - July 2007
HCA Physician Services April 2006 - March 2007
Baptist Healthcare Group May 2001 - April 2006
Skills
Credentialing, Managed Care, Revenue Cycle, Healthcare, Medicare, Physician Relations, Provider Relations, Healthcare Consulting, Provider Enrollment, Physicians, Healthcare Management, HIPAA, Process Improvement, Healthcare Information..., Revenue Cycle Management, Healthcare Industry, Hospitals, Practice Management, Medicine, Medicaid, Quality Improvement, Medical Terminology, Health Policy, EMR, Medical Billing, Health Insurance, Medical Coding, Epic Systems, EHR, Meditech, Patient Safety, Disease Management, Utilization Management, Performance Improvement, Clinical Research, Home Care, Policy, Informatics, Ambulatory, Accreditation, Medical Compliance, Invoicing, Nursing, JCAHO, Network Development, Acute Care, PPO, CPT, Training, ICD-9
Education
Middle Tennessee State University 1984 — 1988
Marketing
Aetna Insurance April 2004 - April 2008
Aetna April 2004 - April 2008
Aetna Insurance April 2004 - April 2008
Anthem October 2000 - March 2004
Anthem October 2000 - March 2004
Education
Middlesex Community College 2000 — 2002
Human Services
CIGNA March 2013 - Present
Aetna January 2008 - December 2012
Aetna February 2000 - December 2012
Aetna January 2001 - January 2008
Aetna January 2000 - January 2001
Aetna January 1999 - January 2000
Skills
SDLC, PMO, PMP, Project Portfolio..., Software Project..., Visio, IT Strategy, Quality Assurance, SharePoint, Management, Business Process..., Business Process, Software Documentation, Data Warehousing, Integration, Vendor Management
Education
Middlesex Community College 1982 — 1985
Associate of Science (AS), Business Administration and Management, General
McKinney & Associates Marketing & ProducerHolman & Holman AgencyAugust 2012 - July 2013
Deep South Surplus March 2008 - October 2011
CNA Insurance October 2000 - February 2008
Travelers April 1996 - August 2000
Aetna January 1985 - April 1996
Aetna Insurance 1978 - 1985
Skills
Workers Compensation, Excess, Underwriting, Liability, Umbrella Insurance, Brokers, Professional Liability, Commercial Lines, Commercial Insurance, Inland Marine, Insurance, General Insurance, CPCU, Casualty, Legal Liability, Property & Casualty..., Employment Practices..., D&O, Claims Management, Liability Analysis, Reinsurance
Education
Middle Tennessee State University 1973 — 1974
MA, Economics
Middle Tennessee State University 1969 — 1973
BS, Finance
Travelers February 2013 - May 2013
Aetna 1987 - 2011
Skills
Insurance, Employee Benefits, Health Insurance, Concur, Lotus Notes, Travel Arrangements, Calendaring, Customer Service, Workers Compensation, Visio, Benefits Administration, Property & Casualty..., Human Resources, Executive Support, Recruiting
Education
Morse School of Business 1993 — 1994
Certificate, Medical/Clinical Assistant
Middlesex Community College 1984 — 1985
General Office Occupations and Clerical Services
Dept. of Corrections December 2004 - Present
Aetna April 2000 - December 2003
Aetna October 1998 - April 2000
United States Postal Service 1996 - 1998
Donelans Supermarket 1993 - 1996
Skills
Managed Care, Customer Service
Education
Middlesex Community College 1993 — 1994
Mental and Social Health Services and Allied Professions
Westford Academy 1989 — 1993
Aetna May 2000 - August 2011
Aetna March 2000 - August 2011
Skills
Organized, Administration, Attention To Detail, Microsoft Office
Education
Coginchaug Regional High School 1981 — 1985
Diploma, General Studies
Middlesex Community College
Aetna March 2012 - Present
Aetna Speciality Pharmacy April 2008 - March 2012
One Stop Travel May 1991 - March 2008
Education
Mid Florida Tech
Seminole Community College
Aetna June 2014 - Present
Aetna March 2013 - June 2014
Aetna June 2010 - March 2013
Aetna June 2008 - May 2010
Aetna February 2007 - June 2008
ING / Randstad staffing September 2006 - February 2007
Skills
Customer Service, Quality Assurance, Process Improvement, Healthcare Industry, Credentialing, Research, Microsoft Office, Provider Relations, Policy, Compliance, Problem Solving, Databases, Phone Etiquette, Data Entry, Licensing
Education
Central Connecticut State University 2006 — 2010
Bachelor of Science (B.S.), Business Administration and Management, General, 3.79/4.0
Middlesex Community College 2013 — 2014
Medical Billing and Coding
Aetna January 1999 - February 2013
Aetna 1999 - 2013
Education
Middlesex Community College 1982 — 1984
associates, legal secretary
Woodrow Wilson High School 1977 — 1980
business, business
Walgreens Infusion Services January 2015 - May 2015
HOP Energy LLC June 2014 - September 2014
ELG Utica Alloys Inc January 2014 - April 2014
Waste Management August 2013 - January 2014
The Robert E. Morris Company March 2013 - June 2013
Alstom Power August 2012 - March 2013
The Hartford August 2011 - June 2012
DME January 2011 - September 2011
Aetna April 2007 - October 2009
Aetna January 2004 - April 2007
Skills
SAP, Microsoft Office, Intranet, Quality Auditing, Workers' Compensation..., Rumba, Microsoft Excel, Microsoft Word, Analysis, Accounts Receivable
Education
Middlesex Community College 1992 — 1994
Communication and Media Studies
Middletown High School 1988 — 1992
Business Administration and Management, General
Magellan Health Services April 2011 - Present
Aetna 2009 - 2011
Bank of America 2006 - 2009
Citigroup 2001 - 2006
Towers Perrin 1995 - 1999
Education
Middlebury College
Phillips Academy
The University of Chicago - Booth School of Business
Aetna October 2011 - Present
Aetna September 2008 - October 2011
Aetna January 1998 - September 2008
Skills
Requirements Gathering, Software Project..., Requirements Analysis, Business Analysis, Project Management, Process Improvement, SDLC, SharePoint, Software Documentation
Education
Ona M. Wilcox School of Nursing 1981 — 1984
Diploma, Registered Nursing/Registered Nurse
Middlesex Community College 1977 — 1979
A.S., Medical Administrative/Executive Assistant and Medical Secretary
Orville H. Platt High School 1973 — 1977
Tennessee Department of Mental Health & Substance Abuse Services January 2007 - Present
State of Tennessee June 2006 - Present
BellSouth & NBC News September 1997 - August 2003
Aetna January 1995 - October 1998
Skills
Customer Service
Education
Middle Tennessee State University