Aetna Company
Industry: Managed care company
DescriptionAetna Inc. is an American managed health care company that sells traditional and consumer directed health care insurance plans and related services, such as medical, pharmaceutical, dental, behavioral ... Headquarters: Hartford, Connecticut, United States CEO: Mark Bertolini (Nov 29, 2010–) Parent organization: CVS Health Revenue: 60.54 billion USD (2017) Number of employees: 49,828 (2017) Subsidiaries: Coventry Health Care, Aetna International Inc.,
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16,414 Aetna employees in database. Find out everything there's to know about Aetna employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Aetna Employees
Travelers March 1996 - Present
Aetna April 1988 - March 1996
Aetna June 1984 - April 1988
Aetna September 1978 - June 1984
Skills
Property & Casualty..., Underwriting, Liability, Commercial Insurance, Insurance, Casualty, Legal Liability, General Insurance, Heavy Equipment, Catastrophe, Auto, Reinsurance, Commercial Lines, Team Building, Customer Service, Subrogation, Team Leadership
Education
Moravian College
The Guardian Life Insurance Company of America October 2013 - Present
The Guardian Life Insurance Company of America January 2009 - Present
Trion August 2006 - September 2008
The Guardian Life Insurance Company of America May 2000 - August 2006
Aetna December 1998 - May 2000
New York Life Insurance Company May 1994 - December 1998
MetLife December 1986 - May 1994
Skills
Life Insurance, Underwriting, Disability Insurance, Insurance, Health Insurance, Term Life Insurance, Employee Benefits, Brokers, Group Insurance, Actuarial Science, Long-term Care, Risk Management, Claim, Health Savings Accounts
Education
Moravian College 1982 — 1986
Bachelor of Science (BS), Mathematics
Bangor Area High School 1978 — 1982
College/University Preparatory and Advanced High School/Secondary Diploma Program
Aetna March 2011 - Present
Saint Xavier University July 2009 - March 2011
Saint Xavier University September 2006 - June 2009
Saint Xavier University January 2008 - May 2008
Saint Xavier University August 2004 - August 2006
NetOn-Line Services May 2003 - August 2004
Argonne National Laboratory January 2001 - August 2002
Skills
Web Development, jQuery, JavaScript, Web Applications, User Experience, HTML, Information Architecture, ASP, Microsoft SQL Server, Web Analytics, ASP.NET, Databases, Web Project Management, Web Strategy, VBScript, Software Development, C#, VB.NET, AJAX, XML, Database Administration, Web Architecture, Usability Engineering, WordPress, Content Strategy, Database Development, SQL Server, Creative Problem Solving, Technical Staff..., HTML 5, CSS3, jQuery UI, Responsive Web Design, Web Content Management, Oracle WebCenter Content, Adobe Creative Suite, Adobe Marketing Cloud, A/B testing, Social Media Marketing, JavaScript Libraries, Java Enterprise Edition, Struts, Eclipse, Technical Writing, Agile & Waterfall..., Technical Training, Troubleshooting, Requirements Analysis, Google Analytics, IT Management
Education
Saint Xavier University 2005 — 2007
MACS
Saint Xavier University 1999 — 2002
BA
Moraine Valley Community College 1998 — 1999
n/a
Blue Cross Blue Shield Association September 2011 - June 2014
CAQH October 2009 - March 2011
Quest Diagnostics January 2007 - October 2009
Aetna May 2003 - January 2007
MedUnite August 2001 - January 2003
Scripps Health March 1998 - August 2001
Skills
Strategic Leadership, Customer Experience, Staff Development, Brand Loyalty, Integrated Marketing, Healthcare, Strategic Partnerships, Advertising, Direct Marketing, Marketing, Strategic Communications, Management, Sales, Product Development, Start-ups, Managed Care, Program Management, Account Management, Strategic Planning, Cross-functional Team..., Team Building, Process Improvement
Education
Tulane University - A.B. Freeman School of Business
MBA, Marketing & Finance
Mount Holyoke College
BA, French, Economics
Université Paris-Sorbonne
Aetna January 1989 - Present
International Computaprint Corporation July 1987 - January 1989
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Negotiation, Sales, Health Savings Accounts, Insurance, Health Insurance, Life Insurance, Employee Benefits, Brokers, Underwriting
Education
Montgomery County Community College 1987 — 1989
Plymouth-Whitemarsh High School 1986 — 1987
Lower Cape May Regional High School 1983 — 1985
Independence Blue Cross July 2014 - Present
Aetna January 2014 - June 2014
Highmark September 2013 - January 2014
Clear Channel Media & Entertainment May 2008 - April 2013
Skills
Multi Tasking, Detailed Organization, Customer Service, Health Insurance, Medicare, Social Media, Radio Promotions, Radio Broadcasting, Creative Writing, Adobe Audition, Sound, Editing, Facebook, Radio, Radio Producing
Education
Temple University 2006 — 2008
Bachelor of Arts (B.A.), Mass Communication/Media Studies
Montgomery County Community College 2004 — 2006
Associate of Arts (A.A.), Mass Communication/Media Studies
Aetna January 2013 - Present
UnitedHealth Group 2005 - 2012
Grady Health System July 1994 - May 2005
Skills
Certified Case Manager, Utilization Management, Disease Management, Nursing, Inpatient, Utilization Review, Healthcare Management, Medical/Surgical, Patient Advocacy, Acute Care, Medicaid, Nursing Management, Managed Care, Medicare, HEDIS, NCQA, Case Managment, Home Care, Palliative Care, Nursing Education, JCAHO, Case Management, HIPAA
Education
Morris Brown College 1987 — 1992
Bachelor of Science, Registered Nursing/Registered Nurse
Mathematica Policy Research April 2015 - Present
inVentiv Health August 2001 - April 2015
Aetna September 1999 - August 2001
Skills
Leadership Development, Organizational..., Employee Engagement, Performance Management, Succession Planning, Talent Management, Onboarding, HRIS, Talent Acquisition, Employee Relations, Training, Human Resources, Organizational..., Deferred Compensation, Workforce Planning
Education
Mary Washington College
Montclair State University
Masters of Organizational Education
Apria Healthcare January 2013 - Present
WellPoint May 2012 - January 2013
SELF EMPLOYED January 2012 - May 2012
Schaller Anderson September 2008 - December 2011
Aetna January 2004 - August 2008
Aetna January 1999 - December 2003
Aetna March 1993 - December 1998
Aetna January 1989 - February 1993
Aetna September 1986 - December 1988
Skills
Healthcare, Medicare, Medicaid, Health Insurance, Insurance, Managed Care, Microsoft Excel, Microsoft Office, SQL, Process Improvement, Management, Employee Engagement, Employee Management, Databases, Data Warehousing, Database Design, Data Modeling, Data Analysis, Leadership, Analysis
Education
Moravian College 1982 — 1986
Bachelor of Science (BS), Mathematics Major Magna cum laude, Physics Minor, Computer Science Concentration., 3.5
Aetna April 2013 - Present
Gap Inc./Old Navy August 2013 - Present
Windsor Health Plan February 2012 - August 2012
Mental Health Cooperative November 2010 - August 2011
Verizon Wireless February 2008 - November 2010
Skills
Microsoft Office, 10 Key, ACSS, Avaya Communication..., CACS, CPD, CNG, HIPAA, CRM, Microsoft Excel, Microsoft Word, Outlook
Education
Argosy University Chicago 2013 — 2014
Master of Arts (MA), Forensic Psychology
Tennessee State University 2005 — 2007
Bachelor of Science (BS), Clinical Psychology
Motlow State Community College 2003 — 2005
Associate of Science (AS), Psychology, Honors Graduate
Teva Pharmaceuticals Americas 2002 - Present
Teva Pharmaceuticals October 2008 - September 2009
Aetna August 1985 - July 2002
Skills
Lotus Notes, Pharmaceutical Industry, Software Documentation, Project Management, Budgets, Visio, Quality Assurance, Troubleshooting, Project Planning, Training, Management, Process Improvement, Sales, Cross-functional Team..., Vendor Management, Validation
Education
College of Montgomery County 1986 — 2005
Accredited College Courses, Communication, Computer Technology
Maxwell Institute
Technology - Software Systems
Aetna March 2012 - Present
North America July 2005 - November 2010
Powell Building Group, Inc July 2004 - July 2005
Bank Services / State Street Bank Corporation April 1994 - January 2004
Deutsche Bank Services December 1992 - April 1994
Ashland Oil May 1989 - October 1992
Education
Morehead State University
Computer Programming
Morgan County High School
Aon Risk Solutions November 2001 - Present
RLI September 2000 - September 2001
Relinace Insurance Company June 1997 - June 1999
Aetna 1982 - 1989
US Army 1973 - 1976
Skills
Medicare Secondary Payer, Coverage Analysis and..., Claims Auditing and..., Claims, Insurance, Risk Management, Analysis, Medicare, Product Development, Claim, Program Management, Claims Management, Strategy, Workers Compensation, Property & Casualty..., Brokers, Liability, Casualty, Commercial Insurance, Reinsurance, General Insurance, Vendor Management, Enterprise Risk..., Health Insurance, Financial Risk, Employee Benefits, Casualty Insurance
Education
University of California, Santa Cruz 1978 — 1981
BA, Economics; Planning and Public Policy in Environmental Studies
Monterey Peninsula College 1976 — 1978
AA, Social Sciences
Adobe January 2015 - Present
Monster March 2013 - December 2014
Aetna July 2011 - March 2013
Georgia Natural Gas April 2008 - September 2010
BP May 2005 - April 2008
BP May 2005 - June 2007
Skills
Pivot Tables, PowerPoint, Financial Analysis, Financial Forecasting, Forecasting, Microsoft Excel, excel macros, Oracle Applications, Demand Forecasting, Salesforce.com, Unanet
Education
Morehouse College
BA in Business, Finance
Shepell.fgi December 2013 - Present
Aetna October 2012 - December 2013
Aetna April 2012 - October 2012
Aetna September 2005 - April 2012
Skills
Behavioral Health, Mental Health, Leadership, Case Management, Mental Health Counseling, CBT, Family Therapy, Clinical Supervision, Management
Education
Smith School for Social Work 2000 — 2002
MSW, Clinical Social Work
Mount Holyoke College 1998 — 2000
Bachelor of Arts, Psychology
UPS March 2003 - Present
Cigna Home Delivery Pharmacy January 2003 - August 2013
Aetna October 1999 - October 2002
Skills
Pharmacy Technicians, Customer Service, Telemarketing, Microsoft Excel, Microsoft Word, RightFax, PowerPoint, Outlook
Education
Fort Myers Senior High School
Montgomery County Community College
NeoCare Solutions March 2015 - Present
NeoCare Solutions December 2014 - March 2015
Best Doctors September 2012 - August 2014
USI Insurance Services November 2011 - September 2012
Anthem National Accounts October 2010 - November 2011
Anthem June 2006 - October 2010
Medco Health Solutions December 2004 - June 2006
Aetna September 2003 - December 2004
NYCE Corporation July 2001 - August 2003
Benefit Analysis, Inc. February 2000 - June 2001
Skills
Health Insurance, Employee Benefits, Managed Care, Medicare, Insurance, Pharmacy Benefit..., Medicare Part D, Health Savings Accounts, Account Management, Health Policy, Healthcare, Strategic Planning, Underwriting, Medicaid, Health Care Reform, CRM, Leadership, Disability Insurance, Business Development, Management, Process Improvement, Customer Satisfaction, Team Building, Cross-functional Team..., Sales, Recruiting, Analysis, New Business Development, Contract Negotiation, Coaching, Project Management, Customer Retention, Benefits Administration, Disease Management, Healthcare Industry, Strategy, HIPAA, Provider Relations, Brokers, Consulting, Vendor Management, Program Management, Employee Wellness
Education
Montclair State University 1999 — 2002
BA, Psychology, Human Services
Chestnut Hill Hospital October 2014 - Present
Temple University Hospital May 2013 - Present
Aetna January 2010 - May 2013
Abington Memorial Hospital September 1988 - January 2008
Skills
Medicare, Case Management, Healthcare, Utilization Management, Health Insurance, Nursing
Education
Montgomery County Community College 1990 — 1991
Associate's Degree, Registered Nursing/Registered Nurse
West Chester University of Pennsylvania 1981 — 1986
BS, Secondary Education and Teaching
Spring Branch Senior High 1977 — 1981
general, general
Service Corporation International June 2006 - Present
Service Corporation International January 2001 - May 2006
Conrad LLP July 1999 - October 2000
Palmetto GBA January 1997 - June 1999
Aetna September 1994 - December 1996
Skills
CPA
Education
Morehouse College 1990 — 1994
Bachelor of Arts (B.A.), Accounting and Finance
Magic Hat Consulting August 2014 - Present
Independent Consultant July 2013 - August 2014
CA Technologies September 2010 - June 2013
IBM January 1998 - October 2010
IBM November 2009 - September 2010
IBM Global Services April 2007 - December 2009
Aetna March 2004 - March 2007
IBM Global Services January 1998 - March 2004
EDS / ATKEARNEY June 1984 - January 1998
GM 1986 - 1992
Skills
IT Strategy, PMP, Program Management, SDLC, Project Portfolio..., Global Delivery, Solution Architecture, Software Project..., Vendor Management, Outsourcing, IT Service Management, PMO, Service Delivery, Project Delivery, Enterprise Architecture, Integration, Requirements Analysis, Offshoring, ITIL, IT Outsourcing, Resource Management, CMMI, Business Analysis, Business Operations, Software Development, Business Process, CRM, Management, Quality Assurance, Scrum, Telecommunications, Testing, Enterprise Software, Project Management, Agile Project Management, Cloud Computing, Leadership, Professional Services, SaaS, Pre-sales, SOA, Consulting
Education
Rutgers, The State University of New Jersey-Newark 1980 — 1984
MBA, Business Management/Marketing/Finance
Montclair State University 1975 — 1979
BS, Marketing/Management/Math/Computer Science
Millennium Administrators, Inc. February 2015 - Present
Aetna September 2012 - January 2015
Aetna March 2009 - October 2012
Collegeville Inn November 1999 - September 2009
Aetna August 2007 - March 2009
Nutrition Management Services Corp April 2005 - January 2007
Skills
Human Resources, Training, Employee Benefits, Team Building, Claim, Call Center, Coaching, Health Insurance, Insurance, Event Planning, Public Speaking, Medicare, Health Savings Accounts, Call Centers, Project Management, HIPAA, Healthcare, Software Documentation, Outlook, Claim Investigation, PPO, Customer Service, Hiring, Claims Resolution, Building Relationships, COBRA, Customer Experience, Microsoft Office, Life Insurance, Disability Insurance, Hospitals, Brokers, Customer Retention, Managed Care, Management, HMO, Benefits Administration, New Business Development, Customer Satisfaction, Process Improvement, Vendor Management, Negotiation, Recruiting, Provider Relations, Medicare Part D, Account Management, Analysis, Data Analysis, Healthcare Information..., Leadership Development
Education
Montgomery County Community College
Innovation Health November 2013 - Present
Aetna June 2011 - November 2013
Aetna May 2008 - June 2011
UnitedHealthcare 2001 - 2007
UnitedHealthcare 2004 - 2005
UnitedHealthcare 2003 - 2004
UnitedHealthcare 2001 - 2003
Marconi 2000 - 2001
Coventry Health Care 1998 - 2000
Education
Montclair State University 1986 — 1988
BS, Marketing
Keller Williams Realty, Inc. August 2014 - Present
United Way of the Greater Lehigh Valley October 2013 - July 2014
Hands Helping Humanity October 2012 - June 2013
Independent Contractor 2007 - 2012
United Way of the Greater Lehigh Valley 1992 - July 1998
Aetna June 1990 - 1992
Skills
Real Estate, Real Estate Transactions, Sales, Relationship Building, Long-term Customer..., Problem Solving, Follow-through Skills, Home Staging, Interior Design, Building Strong..., Networking, Social Media, Professional Mentoring, Community Development, Management, Public Speaking, Philanthropy, Leadership Development, Training, Community Relations, Public Relations, Corporate and Major..., Event Planning, Strategic Planning, Community Outreach
Education
Real Estate School 2014 — 2014
Real Estate License
Moravian College 1986 — 1990
Bachelor's degree, Industrial/Organizational Psychology
Roxbury High School 1982 — 1986
Aetna February 2014 - Present
Aetna March 2012 - February 2014
Aetna February 2009 - March 2012
Integrity Settlement Provider October 2006 - January 2009
MassMutual Financial Group June 2005 - October 2006
Skills
Insurance, Health Insurance, Underwriting, Process Improvement, Risk Management, Business Analysis, Managed Care, Life Insurance, Data Analysis, Brokers, Microsoft Excel
Education
University of Hartford 2006 — 2010
Master of Business Administration (MBA), Management
Mount Holyoke College 2001 — 2005
Bachelor of Arts (BA), Mathematics and Statistics
Aetna February 2005 - Present
Skills
Insurance, Health Insurance, Claim, Medicare, Microsoft Office, Data Analysis, Microsoft Excel
Education
Montgomery County Community College
Business Administration and Management, General
Teva Pharmaceuticals August 2014 - Present
Aetna 2013 - 2014
Aetna 2009 - 2014
Aetna 2000 - 2013
Aetna June 1996 - January 2000
Aetna/US Healthcare 1993 - 1996
Skills
ClearQuest, Troubleshooting, Quality Center, RQM, Agile Methodologies, Software Documentation, Rational Team Concert, Microsoft Office, RTC, QuickBase, RRC, ReqPro, Administrative..., Administration, Visio, Customer Lifecycle..., CLM Tool Administration, Tools Support, Regression Testing, HP Quality Center, Ariba, Common Sense, Business Analysis, Project Management, SDLC, Program Management, Requirements Analysis, Vendor Management, IT Strategy, Process Improvement, Administrative..., Software Project..., Management, Requirements Gathering
Education
Montgomery County Community College 2001 — 2003
Information Technology
Upper Moreland High School 1980 — 1984
High School
High School, Inc. July 2011 - Present
The Black Man Can April 2010 - Present
Final Frame, LLC. May 2012 - February 2014
Urban League of Greater Hartford Young Professionals January 2013 - June 2013
The Fessenden School August 2009 - July 2011
Aetna May 2009 - September 2009
RSG MENtoring September 2008 - June 2009
Morehouse College August 2008 - May 2009
Powerade July 2008 - May 2009
Morehouse College January 2007 - May 2009
Skills
Public Speaking, Fundraising, Social Media, Research, Event Planning, Marketing, Social Networking, Program Development, Higher Education, Leadership, Staff Development, Community Outreach, Training, Strategic Planning, Program Management, Non-profits, Marketing Strategy, Teaching, Management, Community Development, Strategy, Curriculum Design, Nonprofits, Recruiting, Analysis, Grant Writing, Volunteer Management, Strategic Partnerships, Market Research, Editing, Leadership Development, System Administration, Curriculum Development
Education
Morehouse College 2005 — 2009
Business Marketing
Windsor High School 2001 — 2005
Isobel and Cleo September 2014 - Present
The Boarding House May 2014 - October 2014
EatingWell Media Group November 2013 - April 2014
Windjammer Hospitality Group August 2010 - April 2014
EatingWell Media Group January 2012 - November 2013
EatingWell Media Group August 2010 - February 2012
EatingWell Media Group May 2010 - August 2010
85 Broads June 2010 - July 2010
Aetna January 2010 - May 2010
Kraft Sports Group Inc January 2010 - April 2010
Skills
Contract Management, Web Analytics, Financial Reporting, Social Media, Research, Analysis, Facebook, Online Marketing, Data Analysis, Financial Analysis, Market Analysis, Teamwork, Event Planning, Event Management, Pinterest, HTML, User Experience Testing, Digital Marketing, Basecamp, Digital Media, Customer Service, Contractual Agreements, Strategy, Digital Strategy, SEO, Marketing, Market Research, Publishing
Education
Mount Holyoke College 2006 — 2010
B.A., Economics and History
Danish Insititute for Study Abroad 2008 — 2008
Certificate, International Business and Economics
Aetna May 2013 - Present
Coventry HealthAmerica April 2012 - Present
Coventry Health Care April 2005 - April 2012
CIGNA Group Insurance 2000 - 2005
Skills
Managed Care, Provider Relations, Health Insurance, Medicare, HMO, Medicaid, Network Development, Insurance, Health Policy, Disease Management, Employee Benefits, Utilization Management, Healthcare
Education
Rosemont College 1995 — 1996
Montclair State University 1979 — 1983
Aetna April 2014 - Present
Aetna 2014 - Present
The Medical Center of Central Georgia July 2011 - February 2014
Skills
Medicine, Treatment, Healthcare, Healthcare Management, Cerner, Patient Safety, CPOE, EMR, Healthcare Information..., Hospitals, HIPAA
Education
Morehouse School of Medicine 1989 — 1993
Doctor of Medicine (MD)
Aetna August 2010 - Present
ZaZa Beauty September 2010 - June 2011
Skills
Organization, Communication, People-oriented, Creativity, Customer Service
Education
Moorpark College 2009 — 2015
Aetna December 2013 - Present
Coventry Health Care April 2009 - Present
Tolt Service Group May 2007 - April 2009
SPSI 2007 - 2009
Orgill, Inc. April 2005 - April 2007
Skills
Software Documentation, Active Directory, Troubleshooting, SharePoint, Process Improvement, Disaster Recovery, Servers, Windows Server, Windows 7, Vendor Management, Integration, Windows, Microsoft Excel, Outlook, A+ Certified, Network + Certified, Soldering, Electronics, Computer Hardware, Hardware Diagnostics, Projectors, PDA, Microsoft Exchange, Auditing, Technical Documentation, Security Management, BMC Remedy, Remedy Ticketing System, Toad, Oracle, Enterprise Software, Security, Networking, Hardware, Citrix, Software Installation
Education
Moultrie Technical College 2004 — 2006
Information Technology
TeleTech October 2012 - Present
Take Care Health Systems August 2010 - March 2011
Health Advocate August 2007 - October 2008
Aetna December 1988 - February 2004
Education
Montgomery County Community College 1977 — 1979
A.A.S., Business
Aetna August 2012 - Present
Aetna August 2011 - Present
ArtsQuest 1999 - Present
Aetna November 1994 - August 2011
Skills
Medicare, Marketing, Strategic Planning, Managed Care, Marketing Strategy, Team Building, Customer Service, Process Improvement, Management, Social Networking, Leadership, Insurance, Strategy, Business Process..., Data Analysis
Education
Moravian College 1980 — 1984
BS, Computer Science
Aetna 2013 - Present
Aetna 2012 - 2013
Aetna 2011 - 2012
Aetna 2009 - 2011
Aetna June 2008 - August 2008
Hewitt Associates 2002 - 2007
Booz & Company 2000 - 2001
Skills
Strategy, Business Strategy, Management Consulting, Financial Modeling, Start-ups, Strategic Planning, Innovation, Project Management, Business Development, Analytics, Management, Leadership, Analysis, Competitive Analysis
Education
University of Virginia - Darden Graduate School of Business Administration 2007 — 2009
MBA
Morehouse College 1996 — 2000
BA
Fatima College 1988 — 1995
GCE A Levels
Aetna 2004 - Present
CIGNA 2003 - 2004
Pratt & Whitney 1995 - 2003
American Heart Association, Connecticut Affiliate 1981 - 1994
Skills
Employee Relations, Employee Engagement, Deferred Compensation, Employee Benefits, Human Resources, Talent Acquisition, Project Management, Talent Management, Leadership, Training, Leadership Development, Strategic Partnerships, Consulting, Organizational..., Executive Coaching, Workforce Planning, Coaching, Organizational..., Succession Planning, Change Management, Performance Management
Education
Yale University - Yale School of Management 1994 — 1996
MBA
University of Michigan School of Public Health 1979 — 1981
MPH, Epidemiology
Mount Holyoke College 1975 — 1979
BA, Biochemistry and Psychology
Aetna January 2014 - Present
Coventry Health Care August 2012 - December 2013
Coventry Health Care August 2010 - July 2012
Coventry Health Care March 2009 - August 2010
Edens & Avant November 2006 - March 2009
TheraCom July 2006 - November 2007
TheraCom Inc July 2005 - November 2006
TheraCom Inc July 2005 - November 2006
Lighthouse Underwriters September 2004 - April 2005
Skills
Healthcare, Access, Analysis, Management, Policy, Program Management, Marketing, SharePoint, Research, Data Analysis, Negotiation, Leadership
Education
Montgomery College 2008 — 2010
Business Management
Thomas Edison School of Technology 2001 — 2002
Certification, Biotechnology
Montgomery College
Business Management
Pacific Life January 2014 - Present
Cigna September 2009 - January 2014
Aetna August 2003 - September 2009
Medical Advisors, Inc./Technical Network Consulting Service January 1999 - August 2003
Skills
Medical Underwriting, Medical Terminology, Customer Service, Analysis, Timely Decision Making, Customer Follow-up, High Level Of Accuracy, Decision Analysis, Data-driven Decision..., Data Analysis, Underwriting, Health Insurance, Claim, Brokers, Claim Investigation, Insurance, Commercial Insurance, Long-term Care, Term Life Insurance
Education
Montgomery County Community College 1999 — 2001
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Hatboro-Horsham Sr. High School 1994 — 1997
High School Diploma
Self Employed Clinical Supervisor LCPC, CADC March 2014 - Present
Aetna July 2014 - September 2015
Thresholds July 2007 - July 2014
Pillars April 2009 - June 2014
Pillars May 2011 - February 2014
Saint Xavier University January 2007 - May 2007
Skills
Psychology, Research, Adolescents, Mental Health, Psychotherapy, Treatment, Anger Management, Interventions, Stress Management, Leadership, Social Services, Crisis Intervention, Group Therapy, Mental Health Counseling, CBT, DBT, Behavioral Health, Therapists, Counseling Psychology, Individual Counselling, Motivational..., Clinical Psychology, Case Management, Community Outreach, Nonprofits, Microsoft Office, Program Development
Education
University of Massachusetts 2012 — 2012
Certificate in Smoking Cessation Counseling
Saint Xavier University 2008 — 2010
Master of Arts, Community Counseling
South Suburban College 2009 — 2009
CADC, Alcohol & Drug Counseling
Saint Xavier University 2005 — 2007
Bachelor of Arts, Psychology
Moraine Valley Community College 2003 — 2005
Associate of Arts, Psychology
Aetna August 2015 - Present
Aetna September 2004 - August 2015
Skills
Analysis, Team Building, Research, Insurance, Management, Finance, Employee Training, Microsoft Office, Team Effectiveness, Risk Management, Operational Excellence, Accounting, Training, Time Management, Leadership, Policy, Employee Benefits, Health Insurance, Medicare, Project Management, Strategic Planning, HEDIS, NCQA, Provider Relations, Medicaid Managed Care, Customer Service, HMO, Process Improvement, Microsoft Excel
Education
Morris College
Bachelor of Science (B.S.), Organizational Management
Camden High School 1990 — 1992
diploma
The Guardian Life Insurance Company of America January 2000 - Present
The Guardian Life Insurance Company of America October 1995 - January 2000
Aetna May 1995 - October 1995
Guardian Life Insurance February 1993 - May 1995
The Guardian Life Insurance Company of America June 1991 - February 1993
Skills
Disability Insurance, Life Insurance, Health Insurance, Long-term Care, Insurance, Employee Benefits, Universal Life, Underwriting, Dental Insurance, Critical Illness, Long Term Care Insurance, Group Insurance, Accident, Brokers, Claim, Reinsurance, General Insurance, Claims Management
Education
Moravian College 1987 — 1991
Bachelor of Science (BS), Business Administration and Management, General
Stark Carpet September 2015 - Present
Legal Secretary/Paralegal April 2015 - Present
Self January 2014 - Present
Alpine Access October 2011 - February 2014
AIG January 1998 - November 1998
Aetna January 1990 - July 1997
Skills
Paralegals, Customer Service, Healthcare, Data Entry, Call Centers, Customer Experience, Customer Retention, Telephone Skills, Outlook, Technical Support, Administrative..., File Management, Filing, Insurance, Employee Benefits, Legal Assistance, Customer Satisfaction
Education
Motlow State Community College
Associate's degree, Business
The University of Georgia
Paralegal, Paralegal
JFL Total Wealth Management March 2012 - Present
JFL Consulting Inc. 1997 - Present
JFL Realty Corp April 2002 - Present
Lakeside Car Wash April 2008 - Present
Comprehensive Asset Management & Servicing Inc. (CAMAS) 1999 - Present
Comprehensive Capital Management (CCM) 1999 - Present
Aetna US Healthcare June 1987 - April 1997
Aetna 1987 - 1997
US Healthcare 1987 - 1997
Skills
Financial Planning, Financial Advisor, Wealth Management, Small Business, Real Estate Investing, Tax Planning, Estate Planning, Charitable Gift Planning, Retirement planning, Risk Management, Financial Analysis, Leadership, Business planning
Education
Ramapo College of New Jersey 1982 — 1985
BS, Operations Management
Moravian College 1980 — 1982
Business
Sonic February 2014 - Present
MetLife 2011 - February 2014
MetLife 2007 - 2011
MetLife 2005 - 2007
MetLife 2004 - 2005
Wells Fargo 2002 - 2004
Archstone Smith 2001 - 2002
AT&T 2000 - 2001
Verizon Wireless 1995 - 2000
Aetna 1992 - 1995
Skills
Analysis, Budgets, Business Analysis, Employee Benefits, Finance, Insurance, Leadership, Management, Process Improvement, Project Management, Quality Assurance, Strategy, Vendor Management, Business Process..., Strategic Planning, Sales, Call Centers, Cross-functional Team..., Customer Service, Financial Analysis
Education
Moravian College
BA, Business Management and Economics
Assurant Employee Benefits July 2015 - Present
Aetna March 2000 - July 2015
MAMSI March 1996 - February 2000
Skills
Case Management, Strategic Planning, Training, Sales, Social Media, Research, Management, Marketing, Microsoft Word, Customer Service, Leadership, Health Insurance, Insurance, Life Insurance, Employee Benefits, Team Building, Disability Insurance, Managed Care, Health Savings Accounts, Healthcare, Account Management, Term Life Insurance, Long-term Care, Sales Management
Education
Montgomery College 1986 — 1989
Montgomery College
Business Administration and Management, General
LMB Ministries presents 'Our Father's House Church' February 2014 - Present
Interdenominational Theological Center August 2012 - Present
Aetna August 2007 - October 2010
Skills
Senior Pastor, Ministry..., Management, Social Justice, Pastoral Care, Preaching, Nonprofits, Gospel, Biblical Studies, Discipleship, Theology, Pastoral Counseling, Religion, Church Growth, Youth Ministry, Spiritual Direction, Public Speaking, Training, Event Planning, Leadership, Leadership Development, Teaching, Community Outreach, Volunteer Management, Team Building, Customer Service, Strategic Planning, Microsoft Office, Coaching, Program Development, Public Relations, Social Networking, Social Media, Staff Development, Microsoft Excel, Event Management, Church Events, Research, Policy, Editing, Conflict Resolution, Missions
Education
Interdenominational Theological Center - C.H. Mason Theological Seminary 2011 — 2014
Master of Divinity (M.Div.), Psyc. of Religion and Pastoral Care
Ohio Christian University 2007 — 2011
B.A. Business, Business Administration and Management, General
Morehouse College 1998 — 2001
Attended, Business Administration and Management, General
Ambler Flower & Gift Baskets September 2005 - Present
Aetna April 1985 - April 2004
US Healthcare 1986 - 1995
Skills
CRM software, Custom Software..., Customer Experience, SDLC, Project Portfolio..., Employee Benefits, Marketing, New Business Development, Business Process..., Account Management, Change Management, Visio, Marketing Strategy, Microsoft Office, IT Strategy, Business Development, Requirements Gathering, Management Consulting, Training, Consulting, Business Process, Resource Management, Public Speaking, CRM
Education
Montgomery County Community College 1986 — 1990
Business Adminstration
Inovalon November 2013 - Present
Inovalon December 2011 - November 2013
AFYA INC August 2008 - December 2011
Humanitas, Inc. 2003 - 2005
Aetna 2000 - 2003
Skills
Data Analysis, Healthcare Information..., Healthcare, Program Management, Project Management, HIPAA, Managed Care, Strategic Planning, Healthcare Management, EHR, Leadership, Healthcare Consulting
Education
Morgan State University
Ph.D., Public Health
University of Maryland College Park
M.S., Healthcare Administration
University of Virginia
B.A., Biology
Medecision June 2013 - Present
Medecision February 2010 - February 2013
Medecision February 2010 - August 2011
Aetna September 2007 - November 2009
Aetna January 2005 - September 2007
Aetna September 2003 - January 2005
Aetna March 2000 - September 2003
Skills
Case Managment, Healthcare Information..., Managed Care, Healthcare, Nursing, Informatics, Training, Quality Assurance, EMR, Healthcare Management, ICD-10, EHR, Hospitals, HIPAA, Medicare, Disease Management, Analytics, Quality Management, Utilization Management, Healthcare Industry, Health Insurance, Medical Coding, Process Improvement, Revenue Cycle, HL7, Program Management
Education
Montgomery County Community College 1986 — 1988
ASN, Nursing
Aetna April 2006 - Present
Aetna July 2004 - April 2006
Aetna December 1998 - July 2004
Aetna January 1996 - December 1998
Aetna January 1994 - December 1995
Skills
Application..., Application maintenance..., Computer operations/..., Management: < 25..., Intuit QuickBase, HTML, ASP, Microsoft Word, Microsoft Excel, PowerPoint, ZEKE, TSO, Rumba, Strategy, Software Development, Business Analysis, Management, Integration
Education
Montgomery County Community College 1985 — 1990
Computer Science, Computer and Information Sciences and Support Services
Aetna May 1998 - Present
Skills
Customer Service, Microsoft Word, Public Speaking, Microsoft Excel, Teaching, Outlook, English, Windows
Education
Royal High School 1983 — 1986
General, General Studies
Moorpark College
Wegmans Food Markets September 2009 - April 2013
Wyeth/Pfiser April 2003 - April 2008
Aetna April 1992 - August 2001
Skills
Retail, Microsoft Office Suite..., Customer Service, Time Management, Cashiering
Education
Montgomery County Community College 2013 — 2014
Certificate for Medical Assistant
North Penn High School 1961 — 1967
Yes
AmerisourceBergen February 2009 - November 2013
CertainTeed Corporation 2008 - 2009
Quest Diagnostics 2003 - 2008
Yellowbook 2003 - 2003
AstraZeneca 1998 - 2003
Aetna 1996 - 1998
Skills
Accounts Payable, Accounts Receivable, Credit and Collections, Cash Posting Analyst, •Cash Allocations, Invoicing/Purchase..., Statement Reconciliation, Aging Reports, Oracle, SAP R/3, Great Plains Software, J.D. Edwards, Hyperion Enterprise, AS400 system, DIAdem, PeopleSoft Financial, iMany, MRA, Accounts Review, Amber, Microsoft Office, Microsoft Excel, Microsoft Word, Accounting, Invoicing, General Ledger, Journal Entries, Bank Reconciliation, Financial Statements, Management, Time Management, PeopleSoft, JD Edwards, SAP, Teamwork, Variance Analysis, Account Reconciliation
Education
Montgomery County Community College
Aetna September 2014 - Present
Ditech Mortgage Corp June 2012 - May 2014
E Mortgage Management, LLC. July 2007 - March 2011
Coast to Coast Mortgage September 2005 - October 2006
RBC June 2001 - January 2005
Skills
Mortgage Lending, Investment Banking, Strategic Planning, Loans, Coaching, Wealth Management, Financial Analysis, FHA, Banking, Investments, Pensions, Retirement, Securities, Strategic Financial..., Income Protection, Fixed Annuities, Mutual Funds, Residential Mortgages, Health Insurance
Education
Morgan State University 1979 — 1981
Business Administration, Management and Operations
Palmer Theological Seminary
Pastoral Studies/Counseling
Aetna Procurement Mgr., Supply ManagementAetna, INC.August 2001 - Present
Hospital For Special Care June 1989 - August 2001
Education
Mount Holyoke College 1980 — 1984
BA, Spanish
Aveta Arizona April 2010 - June 2015
ArchCare June 2008 - April 2009
Aetna February 1991 - June 2008
Skills
Provider Relations, Relationship Building, Healthcare, Provider Network..., Managed Care, Medicare, Healthcare Management, Team Building, Software Documentation, Healthcare Information..., Medical Terminology, Medical Billing, EMR, HIPAA, Customer Service, Employee Benefits, Health Insurance, Physicians
Education
Montclair State University
MAT, Education
Aetna October 2014 - Present
Thresholds April 2014 - October 2014
Thresholds June 2009 - October 2014
Thresholds March 2008 - June 2009
Skills
Psychotherapy, Crisis Intervention, Psychological Assessment, Group Therapy, Mental Health Counseling, Social Services, Case Management, Individual Counselling, Family Therapy, Community Mental Health, Suicide Intervention, Patient Advocacy, Personality Assessment, Mental Health, Motivational..., Program Development, Behavioral Health
Education
Saint Xavier University 2007 — 2010
M.A., Community Agency Counseling
Saint Xavier University 2004 — 2005
B.A., Psychology, Sociology
Moraine Valley Community College 2000 — 2002
A.A., Psychology
Marist High School
Aetna Life Insurance Company March 2014 - Present
Aetna Life Insurance Company July 2012 - March 2014
Aetna July 2008 - July 2012
Aetna January 2005 - July 2008
Aetna May 2002 - December 2004
Skills
Mergers, Product Development, Medicare, Strategy, Customer Service, Management, Managed Care, Health Insurance, Provider Relations, Disease Management, Medicaid, Insurance, Healthcare, Underwriting, Employee Benefits, Healthcare Management, Medicare Part D, Disability Insurance, Pharmacy Benefit..., Healthcare Information..., Leadership, Life Insurance, Health Care Reform, Utilization Management
Education
Moravian College 1978 — 1982
B.A., Clinical Psychology
Apria Healthcare April 2011 - Present
Aetna October 2009 - April 2011
Schaller Anderson/Aetna 2009 - April 2011
Anthem Healtphlans of NH 2002 - 2004
Healthsource 1999 - 2002
CIGNA Healthcare 1990 - 2002
Skills
Contract Negotiations, Managed Care, Provider Relations, HIPAA, Medicare, Healthcare Information..., Health Insurance, Healthcare, Medicaid, Contract Negotiation, Healthcare Management, Network Development, Healthcare Industry, Healthcare Consulting, Leadership, HMO, Health Policy, Revenue Cycle
Education
Dartmouth College - The Tuck School of Business at Dartmouth 1986 — 1988
MBA
Mount Holyoke College 1980 — 1984
Bachelor of Science (BS)
Aetna September 2007 - Present
Education
Montgomery County Community College 2004 — 2009
Aetna February 1995 - Present
Horizon Blue Cross Blue Shield of New Jersey January 1991 - February 1995
Horizon Blue Cross Blue Shield of New Jersey October 1983 - January 1991
Skills
Health Savings Accounts, Insurance, Term Life Insurance, Health Insurance, Medicare, Healthcare, Disability Insurance, Self-funded, Brokers, Underwriting, Employee Benefits, HMO, Managed Care, Account Management, Group Medical, Health Care Reform, PPO, Provider Relations, Group Insurance, COBRA, Flexible Spending..., Voluntary Employee..., Long-term Care, Health Policy, Life Insurance, Cafeteria Plans, Medicare Part D, Claim, Accident, Critical Illness, Whole Life, Universal Life, Long Term Care Insurance, Dentistry, Workers Compensation, Network Development, Disease Management, ERISA
Education
Montclair State University 1978 — 1982
Bachelor of Science (BS), Mathematics
Aetna May 2012 - Present
Aetna, Inc. 2007 - May 2012
MEDecision 2005 - 2007
Skills
Healthcare, Informatics, HIPAA, EMR, Registered Nurses, EHR, Healthcare Consulting, Healthcare Information..., Healthcare Management, Medicaid, Hospitals, Medicare
Education
Montgomery County Community College 1977 — 1979
Aetna March 1994 - Present
Bob Cullum Music Entertainment May 1986 - Present
Skills
Specialty Pharma, Building Solid..., Video editing and..., Master of ceremonies, Healthcare
Education
Rosemont College 1996 — 2000
Bachelor's degree, Management
Montgomery County Community College 1984 — 1986
Associate's degree, Accounting
Servpro of Upper Bucks March 2008 - Present
aetna 2000 - 2003
Education
Montgomery County Community College 2006 — 2008
PW
Juicy Couture, a Liz Claiborne Company May 2010 - June 2011
Liz Claiborne November 2008 - May 2010
liz Claiborne, Inc 1999 - 2008
saks fifth avenue 1996 - 1999
lord & taylor 1989 - 1996
Newsweek 1988 - 1989
allied signal 1987 - 1988
aetna 1987 - 1987
Education
Montclair State University 1982 — 1986
USI Insurance Services September 2003 - Present
Aetna December 1997 - January 2002
CIGNA Group Insurance 1993 - 1998
Skills
Health Insurance, Employee Benefits, Disability Insurance, Healthcare, Health Savings Accounts, Insurance, Medicare, Managed Care, Brokers, Workers Compensation, Life Insurance, Health Care Reform
Education
Montclair State University
HealthNet LLC September 2012 - Present
HealthNet LLC January 2012 - Present
HealthNet LLC - Via Kelly Services September 2011 - January 2012
Sedgwick CMSCalabasas September 2010 - August 2011
Lockton Insurance Brokers, LLC August 2008 - July 2009
Aetna September 1996 - May 2008
The Prudential Insurance Company of America January 1988 - January 1999
Prudential Insurance February 1988 - August 1996
Skills
Sales, Analysis, Management, Healthcare, Customer Service, Employee Benefits, Insurance, Negotiation, Microsoft Excel, Training, Leadership, Administrative..., Medicare, Health Insurance, Team Building, Coaching
Education
Moorpark College 1982 — 1987
Associate of Arts
Aetna August 2000 - Present
General Graphics. Inc. May 1990 - August 2000
Skills
Flash, Creative Direction, Logo Design, User Experience, InDesign, Newsletters, QuarkXPress, Illustrator, Direct Marketing, Graphic Design, Information Architecture, Illustration, Brochures, Photoshop
Education
Moore College of Art and Design 1986 — 1990
BFA, Graphic and Web Design
William Tennent
Aetna October 1989 - Present
Aetna October 1989 - Present
Aetna Health Plans October 1989 - Present
Aetna October 1989 - Present
Aetna October 1989 - Present
Education
Baltimore School of Reflexology 2004 — 2004
Certification, Reflexology
Montgomery County Community College 2002 — 2004
AA, Physical Education and Health
National Academy of Massage Therapy and Healing Techniques 2003 — 2003
Certification, Massage Therapy
Temple University 1985 — 1987
BS, Psychology
Montgomery County Community College 1983 — 1985
AA, Liberal Arts
CIGNA Healthcare February 2006 - Present
Aetna 1997 - February 2006
Skills
Management, Leadership, New Business Development, Training, Sales Management, Account Management, Disability Insurance, Strategic Planning, Medicare
Education
Montclair State University 1993 — 1995
Bachelor's degree
Prime Technology Group December 2012 - Present
Natural Marketing Institute (NMI) September 2010 - April 2012
PMI Volunteer 2012 - 2012
Immergent Technologies, LLC May 2003 - January 2009
J & B Software, Inc. 1991 - 1998
Aetna September 1988 - October 1989
Aetna June 1988 - October 1989
Skills
Customer Service, Writing, Research, Event Planning, Word, PowerPoint, Excel, Time Management, Editing, Problem Solving, Billing, Small Business, Internet Research, Market Research, Teamwork, Account Management, Benefits Administration, Microsoft Office, Customer Relations, Public Speaking, Event Management, Microsoft Excel, Project Management, Business Analysis, Project Planning, Management, Analysis, Requirements Analysis, Business Process, Invoicing, Budgets
Education
Pennsylvania State University-Penn State Abington
Business Analyst Certificate
Northeastern University 2012 — 2013
Masters Certificate, Project Management
University of Hartford
Bachelor of Arts (B.A.), University Studies
Montgomery County Community College
Associate of Science (A.S.), Busines Administration, 4.0 / 4.0 GPA
AXA November 2014 - Present
Bridgestone/Firestone July 2014 - November 2014
United Health Care 2009 - 2014
United Healthcare 2007 - 2009
Aetna 2004 - 2006
Aetna 2000 - 2004
Skills
Six Sigma, Customer Engagement, Leadership, Management, Training, Strategy, Relationship Management, Sales Operations, Medicare, Contract Negotiation, Employee Benefits, Recruiting, Selling, Healthcare, Analysis, Insurance, Health Insurance, Strategic Planning, Team Building, Customer Service, Process Improvement, Sales
Education
Moravian College 1996 — 2000
BA, Political Science
The Hartford June 2008 - Present
The Hartford 2003 - Present
Hartford Life October 2003 - June 2008
The Hartford 2007 - 2008
Hartford Life 2005 - 2006
Hillstead Museum 1999 - 2003
Aetna 1991 - 1994
Aetna 1987 - 1991
Skills
Leadership, Cross-functional Team..., Customer Experience, Management, Business Process..., Process Improvement, Analysis, Requirements Analysis, Business Analysis, Strategy, Strategic Planning, Customer Service, Call Centers, Insurance
Education
Mount Holyoke College 1996 — 1998
BA, English, Philosophy
Asnuntuck Community College 1988 — 1995
AS, English, Marketing
Series 6 NASD License
Metronome Charleston September 2012 - Present
Arcadia Publishing August 2010 - Present
Theatre 99 November 2002 - Present
Performance Development Group January 2009 - September 2009
Aetna 2007 - 2008
Charleston City Paper 2005 - 2007
Lynn Martin Communications/98X WYBB 2004 - 2007
Medical University of South Carolina 2004 - 2005
Skills
Editing, Copy Editing, Social Media, Copywriting, Blogging, Proofreading, Marketing Communications, Adobe Creative Suite, Public Speaking, Press Releases, Photography, Public Relations, InDesign, Graphic Design, Social Media Marketing
Education
Moore College of Art and Design 2007 — 2008
Certficate, Digital Media for Print and Web
University of North Carolina School of the Arts 1996 — 2000
BFA, Filmmaking, Screenwriting
Aetna May 2008 - Present
Retire/Behavioral Health Product March 2007 - May 2008
Aetna September 2003 - March 2007
Aetna January 2003 - September 2003
Aetna May 2001 - December 2002
Aetna May 2000 - May 2001
Aetna January 2000 - May 2000
E-Commerce August 1998 - January 2000
AETNA / U.S. HEALTHCARE August 1997 - August 1998
Aetna October 1996 - August 1997
Education
Montgomery County Community College 1981 — 1984
Early Childhood Education/Communications
BCBS Association December 2012 - Present
American Diabetes Association January 2011 - January 2015
Aetna July 2006 - December 2012
Skills
Insurance, Health Insurance, Marketing, Training, Health Savings Accounts, Coaching, Public Relations
Education
Morehouse College
Aetna March 2009 - Present
Coventry Health Care March 2009 - January 2013
Delta Dental June 2005 - March 2009
Skills
Customer Service, Health Insurance, Managed Care
Education
Mount Aloysius College 1998 — 2002
Bachelor's degree, Professional Studies - Computer Science
Horizon Casualty Services/Horizon Blue Cross/Blue Shield December 2006 - Present
Aetna April 2003 - October 2006
Aetna 1991 - 2006
Aetna/US Healthcare April 1997 - April 2003
Aetna/US Healthcare September 1995 - April 1997
US Healthcare May 1993 - September 1995
US Healthcare June 1992 - May 1993
US Healthcare January 1991 - May 1992
Skills
Provider Relations
Education
Seton Hall University 1995 — 1995
Public Administration program; Healthcare
Montclair State University
Bachelor of Arts, English
Iron Mountain September 2014 - Present
Iron Mountain July 2010 - April 2014
Iron Mountain 2011 - 2012
Trellis Financial Group January 2008 - July 2009
UnionOne Insurance Group April 2007 - January 2008
Aetna May 1998 - April 2007
Skills
Finance, Financial Analysis, Pricing Analysis, Multi Tasking, Employee Training, Service Delivery, Analyze Information, Contract Negotiation, Organization &..., Price Quotes, Oracle, Management, Customer Satisfaction, Salesforce.com, Spreadsheets, Customer Retention, Customer Service, Administration, New Business Development, Microsoft Excel, Microsoft Word, Employee Benefits, Access, Adobe, PowerPoint, Insurance, Claim, Health Insurance, Disability Insurance, Workers Compensation
Education
Montgomery County Community College 2011 — 2016
Working on Associates, Business, 3.873
Aetna December 2006 - Present
Horizon BCBSNJ June 1984 - December 2006
Horizon Blue Cross Blue Shield of NJ 1985 - 2006
Horizon Blue Cross Blue Shield of New Jersey 1982 - 2006
Skills
HMO, Group Health, PBM, National Accounts, Medical Management, Renewals, Health Plans, Medicare Supplements, Disease Management, Managed Care, Health Insurance, PPO, Consultative Selling, Brokers, Medicare, Health Savings Accounts, Healthcare Industry, Health Policy, Insurance, Sales, Health Care Reform, Underwriting, Selling, Claim, Benefits Administration, Employee Benefits, Healthcare, Disability Insurance, Self-funded, Pharmacy Benefit..., Life Insurance, COBRA, HIPAA, Long-term Care, Group Insurance, Medicare Part D, Workers Compensation, Flexible Spending..., Group Medical, Marketing Strategy, Accident, Fixed Annuities, Management, 401k, Sales Presentations
Education
Montclair State University 1976 — 1981
BS, Business
Ricoh Americas Corporation June 2014 - March 2015
Carpenter Technology February 2014 - April 2014
Penske Truck Leasing November 2013 - December 2013
Gage Personnel March 2011 - December 2013
Alvernia University July 2013 - October 2013
Reading Health System December 2012 - April 2013
Schmidt Tech Cntr June 2011 - December 2012
Aetna November 2007 - September 2012
National Penn Bank - Cash Management September 2008 - April 2009
National Penn Bank - Incoming Call Center March 2008 - September 2008
Skills
Customer Service, Access, Microsoft Excel, Loans, Sales, Outlook, HTML (class part of..., C++ (class part of..., Microsoft Office 2007..., Microsoft Office 2010, Microsoft Office 2013, Computer Hardware, Computer Repair, Computer Network..., Windows XP Operating..., Windows Vista Operating..., Windows7 Operating..., Active Directoy..., Footprints Experience, Citrix, Dameware, Heat Call Logging, SharePoint Designer, Windows XP, Office 2010, Microsoft Office
Education
Schmidt Training and Technology Center 2011 — 2013
IT Essentials & Advanced IT Essentials, B+
Reading Area Community College 2009 — 2011
Associate of Applied Science, Computer Technology; Secretarial
Russ Financial School 2007 — 2007
Montgomery County Community College 1981 — 1982
Marketing & Management
UnitedHealthcare November 2012 - Present
Aetna February 2010 - November 2012
Apple Retail October 2006 - December 2009
Delaware County Community College 2008 - 2008
JSKphotoart.com 1995 - 2008
Chanticleer Garden 1993 - 2003
White Horse Village Skilled Nursing 1991 - 1995
Bryn Mawr Hospital 1980 - 1985
Haverford Dialysis Unit 1977 - 1980
Skills
Training Delivery, Curriculum Design, Curriculum Development, Art Education, Fine Art Photography, Computer Proficiency, Written & Oral..., Presentation Design, Digital Photography, Event Photography, Fine Art, Travel Photography, Health Insurance, Medicaid Managed Care, Utilization Management, Case Managment, iWork, Microsoft Word, PowerPoint, iMovie, iPad, iPhone, Apple Aperture, Garden Design, Milliman Care Guidelines, Instructor-led Training, Storytelling, ADDIE, Leadership
Education
Moore College of Art and Design 1978 — 1982
Bachelor of Fine Arts (BFA), Education/Illustration/Printmaking, 3.85
Villanova University 1976 — 1980
Completed liberal arts courses toward BSN
Lankenau Hospital School of Nursing, Philadelphia, PA 1973 — 1976
RN, Nursing, 3.65
Marple Newtown
High School, College Prep curriculum - AP Biology, 3.99 GPA
Coldwell Banker Residential Brokerage September 2013 - Present
Aetna March 2010 - December 2013
Coventry Health Care October 2007 - April 2011
United Healthcare June 1991 - October 2007
Skills
Health Insurance, Managed Care, Medicare, Network Development, Employee Benefits, Insurance, Health Savings Accounts, Medicaid, Health Policy, Underwriting, HMO, PPO, Provider Relations, Health Care Reform, Healthcare, Account Management, Brokers, Life Insurance, Claim, Market Analysis, Disability Insurance
Education
Montgomery College 1981 — 1990
Business
Delaware Physicians Care An Aetna Health Plan January 2013 - January 2015
Aetna November 2010 - December 2012
Delaware Physicians Care An Aetna Health Plan November 2007 - November 2010
Self Employed - Professional Training & Coaching January 2006 - November 2007
AAA East Tennessee January 2005 - December 2005
Cendant September 2003 - January 2005
AAA Mid-Atlantic April 2000 - February 2002
ITT Avionics 1989 - 1991
Skills
Training & Development, Training Delivery, Software Training, Staff Supervision, Personnel Recruiting, Adult Education, Emotional Intelligence, Training, Instructor-led Training, Development Of Employees, Distance Learning, Virtual Training, Medicaid Managed Care, Microsoft Excel, Microsoft Word, Process Improvement, Hands-on Training, Leadership Development, Call Centers, Coaching, Organizational..., Employee Training, Medicaid, Employee Benefits, Organizational..., Instructional Design, Human Resources, Conflict Resolution, Health Insurance, Performance Management, Health Policy, Recruiting, Employee Engagement, Insurance, Benefits Administration, Claim, Onboarding, Team Building, HIPAA, Medicare, Software Documentation, Managed Care, Learning Management, Talent Management
Education
Montclair State University 1983 — 1988
BA, Consumer Affairs
UPMC Health Plan April 2012 - Present
Kaiser Permanente March 2011 - June 2011
Private Duty July 2010 - November 2010
Retroactive Review January 2008 - January 2009
Aetna August 1998 - January 2009
Aetna, Inc. January 2006 - January 2008
Small Group October 2004 - January 2006
Small Group December 2002 - October 2004
Small Group April 2002 - December 2002
Aetna, Inc. August 1998 - April 2002
Skills
Employee Benefits, Health Insurance, Underwriting, Claim, Medicare, Brokers, Financial Risk, Management, Long-term Care, Insurance, Managed Care, Policy, Software Documentation, Disability Insurance, Analysis, Claims Management, Medical Records
Education
Montgomery County Community College 2009 — 2010
Associate's Degree in Applied Science, Nursing
West Chester University of Pennsylvania
BSN, Registered Nursing/Registered Nurse
Aetna July 2007 - Present
Medco September 1990 - March 2007
Skills
Strategic Planning, Project Management, Program Management, Relationship Management, Mentoring, Public Speaking, Employee Wellness..., Employee Benefits, Employee Engagement, Business Process..., Client Counseling, Negotiation
Education
Montclair State University 1989 — 1991
Business Administration, Business & Retail Merchandising
Fox Chase Cancer Center 2003 - Present
Aetna August 2002 - March 2003
Abington Memorial Hospital February 1999 - August 2002
Skills
Public Speaking, Healthcare, Hospitals, EMR, Customer Service, Clinical Research, Healthcare Management, Patient Safety, Critical Care, BLS
Education
Montgomery County Community College
Associate of Science (AS), Nursing Science
Temple University
Bachelor of Science (BS), Nursing Science
United Healthcare August 2011 - February 2013
TrailBlazer Health Enterprise June 2004 - April 2011
National Health Administrators (NHA) August 2002 - February 2004
UICI June 1999 - January 2001
John Hancock, Wellpoint,Unicare December 1987 - January 1999
Aetna August 1978 - October 1987
Skills
Insurance, Commercial Insurance, Liability, Claims Management, Underwriting, Customer Service, Commercial Lines, Workers Compensation, Professional Liability, Health Insurance, Property & Casualty..., Legal Liability, Casualty, Claim, General Insurance, Employee Benefits, Leadership, Managed Care, Training, Team Building, Medicare, Microsoft Excel, Microsoft Office, Process Improvement
Education
Mount Aloysius College
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
The University of Texas at Arlington
Bachelor's degree, Sociology
Aetna September 2010 - Present
Education
Montgomery County Community College
Accounting
Laree's 1994 - 2013
Aetna October 1986 - March 1993
Education
Morningside College
Iron Mountain June 2015 - Present
Boscov May 2012 - June 2015
Aetna June 2010 - November 2011
PBGC, Benefit Services Unlimited August 2009 - June 2010
Ricoh, Ikon Office Solutions June 2006 - February 2009
Wilmington Finance March 2005 - January 2006
Assurant Health November 2002 - January 2005
Vanguard March 2000 - March 2003
Skills
Program Management, Team Leadership, Employee Benefits, Software Documentation, Sales, Customer Service, Management, Training, Leadership
Education
Nuemann University 2005 — 2007
Liberal Arts and Sciences/Liberal Studies
Montgomery County Community College
Associate Degree in Science, Elementary Education and
Aetna 2012 - Present
Telerx 1998 - 2012
McNeil Consumer Healthcare 1996 - 1998
Rydal Park 1979 - 1996
Skills
Healthcare, Medicine, Hospitals, Medical Terminology, Pharmaceutical Industry, Healthcare Management, New Hire Orientations, Customer Service
Education
Philadelphia University 1995 — 1999
Health/Health Care Administration/Management, A
Montgomery County Community College 1988 — 1990
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Rolling Hill Hospital School of Nursing 1966 — 1967
Nursing, Licensed Practical Nurse
Starbucks June 2011 - Present
Gloria Jean's Coffees August 2008 - April 2011
Aetna July 2009 - August 2009
Skills
Fast Learner, Data Entry, Highly detail oriented, Microsoft Office
Education
West Chester University of Pennsylvania 2009 — 2011
Bachelor of Science (B.S.), Computational Mathematics
Montgomery County Community College 2008 — 2009
Health Advocate December 2003 - Present
Aetna March 1992 - December 2003
Education
Montgomery County Community College 1978 — 1982
AAS, Registered Nursing/Registered Nurse
Aetna
Education
Moravian College 2000 — 2004
Bachelor of Science (B.S.)
Aetna February 2015 - Present
Skills
VBA, SQL, HTML, JavaScript, Access Database, Microsoft SQL Server, Microsoft Office, Databases
Education
Villanova University 2007 — 2011
Bachelor's Degree, Information System
Montgomery County Community College 2000 — 2002
Associate's degree, Computer Information System
Aetna June 1997 - Present
Education
Montclair State University
Master’s Degree
William Paterson University of New Jersey
Bachelor's degree, Public Health
Aetna May 2011 - Present
Aetna July 2010 - May 2011
Aetna May 2007 - July 2010
Aetna November 2005 - May 2007
Aetna April 2002 - November 2005
Aetna March 1997 - March 2002
Aetna December 1994 - February 1997
Aetna November 1991 - December 1994
The Hartford March 1990 - November 1991
The Hartford September 1988 - March 1990
Skills
Enterprise-wide..., Provider Network..., Enterprise-wide..., Pharmacy Benefit..., Staff Management, Expense Budget..., Profit Center Management, Business Information..., Contract Negotiation, Mergers & Acquisitions, Production Launch, Medical Cost Management..., Strategic Planning, Business Strategy, Health Plan Operations, TRICARE, Health Maintenance..., MS Project, Manage Client..., Vendor Management, Business Process..., Organizational...
Education
University of Michigan, School of Public Health 1981 — 1983
Master of Health Services Administration (MHSA), Managed Care Organizations
Mount Holyoke College 1973 — 1974
Bachelor of Arts (BA), Psychobiology
Aetna March 2013 - Present
Rothman Specialty Hospital October 2010 - Present
Phoenixville Hospital October 2005 - Present
Skills
Nursing, Medical/Surgical, BLS, ACLS, Critical Care, Acute Care, Patient Safety, Inpatient, ICU, Hospitals, PALS, Healthcare Management, EMR, Healthcare, Pediatrics, Clinical Research, Nursing Education, Patient Advocacy, JCAHO, Physician Relations
Education
Montgomery County Community College 2001 — 2005
Associate of Science (AS), Registered Nursing/Registered Nurse
Aetna May 2013 - Present
Life Choice Hospice 2010 - 2013
Abington Memorial Hospital 2005 - 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets
Education
University of Phoenix 2010 — 2013
Bachelor os Science in Nursing
Montgomery County Community College 2001 — 2005
Associate of Science in Nursing
Aetna February 2001 - Present
Countrywide Home Loans June 1999 - February 2011
Domino's Pizza May 1998 - June 1999
Skills
Insurance, Dental Insurance, Disability Insurance, Employee Benefits, Crystal Reports, QuickBase, MS Excel Pivot Tables, Visual Basic, Recruiting, Talent Management, Resource Management, Talent Acquisition, Business Analysis, Web Design, Exceptional People..., Human Resources, Vendor Management, Six Sigma, Easily Adaptable, Quality Assurance, Business Process...
Education
Moorpark College
Aetna February 2007 - Present
Comcast Cable August 2006 - February 2007
Montclair State University June 2005 - May 2006
Skills
Works well with a team, Timely Decision Making, Analyze Information, Data Processing, Always Willing to Learn, Influence Without..., People Skills, Information Processing
Education
Montclair State University 2004 — 2006
Bachelor's degree, Sociology
Ocean County College 2001 — 2004
Associate's degree, Liberal Arts and Sciences, General Studies and Humanities