Aetna Company
Industry: Managed care company
DescriptionAetna Inc. is an American managed health care company that sells traditional and consumer directed health care insurance plans and related services, such as medical, pharmaceutical, dental, behavioral ... Headquarters: Hartford, Connecticut, United States CEO: Mark Bertolini (Nov 29, 2010–) Parent organization: CVS Health Revenue: 60.54 billion USD (2017) Number of employees: 49,828 (2017) Subsidiaries: Coventry Health Care, Aetna International Inc.,
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16,414 Aetna employees in database. Find out everything there's to know about Aetna employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Aetna Employees
John Hancock Life Insurance Company (U.S.A.) March 1992 - Present
Aetna May 1989 - March 1992
Skills
401k, Series 63, Series 6, Series 7, Mutual Funds, Retirement, Retirement Planning, Fixed Annuities, Investments, Retirement Plan..., Profit Sharing, Series 65, Series 24, Asset Allocation, Defined Benefit, Wealth Management, Variable Annuities, Pensions, Insurance, ERISA, Investment Advisory, FINRA
Education
North Carolina State University 1985 — 1989
Bachelor of Arts (B.A.) Cum Laude, Business, Management, Marketing, and Related Support Services
STG January 2014 - Present
URS Corporation April 2003 - Present
Senior Testing Engineer (continued for URS Federal Services) April 2003 - Present
Freddie Mac April 2002 - April 2003
LMS, A Siemens Business January 2002 - April 2002
Aetna July 2001 - January 2002
Vanguard September 2000 - June 2001
UnitedHealth Group August 1999 - April 2000
GlaxoSmithKline February 1996 - August 1999
CSX September 1994 - February 1996
Skills
Agile Methodologies, Scrum, Test Planning, Quality Assurance, Requirements Analysis, Microsoft SQL Server, Oracle, Test Cases, ClearQuest, Regression Testing, XML, Manual Testing, ClearCase, Test Automation, ETL, SharePoint, Bug Tracking, User Acceptance Testing, System Testing, IBM Rational Tools, Rational Quality Manager, DTS packages, DBA for test group, Toad, Agile Testing, VB5, Oracle SQL Developer, Automated Software..., Test Metrics, Process Improvement, Load Testing, Performance Testing, QTP, Oracle PL/SQL..., CMMI Level 3, Rational Robot, COBOLII, Testing Process, Rational Test Manager, DB2, CICS, Mainframe, Rational XDE, VB Script, Test Scripts, CSP (Cross Systems..., SQLLDR, QTP Descriptive..., Sun Certified Java..., Unobtrusive Javascript
Education
Penn State University 2000 — 2001
IT Continuing Education Certification, HTML, ASP, ADO, Oracle, JavaScript, Java, Cyber Security, Web Admin, 4.0
University of Maryland College Park 1984 — 1985
Bachelor of Science (BS), Computer Science
North Carolina State University 1977 — 1981
Bachelor's degree, Industrial Engineering
Aetna March 2015 - Present
Aetna December 2014 - March 2015
Aetna December 2013 - December 2014
Aetna February 2012 - December 2013
Prudential Financial January 2009 - January 2012
Prudential Financial February 2007 - January 2009
Valassis October 2005 - February 2007
Valassis October 2004 - October 2005
Skills
Strategy, Strategic Financial..., Risk Management, Process Improvement, Leadership, Financial Reporting, Financial Modeling, Financial Analysis, Finance, Analysis, Budgets, Management
Education
University of Hartford 2010 — 2012
Master of Business Administration (MBA), Business Administration
Northeastern University 1999 — 2004
BSBA, Finance & Marketing
Aetna May 2013 - Present
Coventry Health Care April 2008 - Present
VistaCare April 2005 - April 2008
Grassroots Communications October 2004 - April 2005
Lowe's Companies August 2000 - June 2004
Carteret County News-Times 1987 - 1989
Skills
C, C++, SQL, Mercurial, Slackware, Git, Perl, Databases, Software Development, Linux, Software Documentation, Unix, Visio, Bash, Oracle, JavaScript, PHP, HTML, PL/SQL, Testing
Education
University of Wyoming 1996 — 1998
North Carolina State University 1989 — 1991
Bachelor of Arts (B.A.)
North Carolina State University 1983 — 1987
BA
West Carteret High School 1979 — 1983
Williams April 2012 - Present
Dollar Thrifty Automotive Group 2006 - 2012
Mid-Continent Group December 2001 - February 2006
EBI and Successor Company Royal and Sun Alliance December 1997 - December 2001
Alexsis March 1989 - December 1997
Aetna April 1983 - March 1989
Coweta Public Schools August 1979 - April 1983
Skills
Claim, Workers' Compensation..., Legal Liability, Insurance, Claims Management, Healthcare, Product Liability, General Insurance, Commercial Lines, Policy, Workers Compensation, Liability Analysis, Employee Benefits, Property & Casualty..., Litigation Management, Liability, Risk Management, Commercial Insurance, Property Damage, Mediation, Litigation, Casualty, Negotiation, Auditing, Underwriting, Health Insurance, Professional Liability, Risk Assessment, Reinsurance, Brokers, Accident, Analysis, Process Improvement, Benefits Administration, PeopleSoft, Training, Call Centers, Employment Law, Team Building, Supervisory Skills, Sarbanes-Oxley Act, Hiring, Access, New Hire Orientations, Budgets, Outlook, Claim Investigation, Claims Handling, Subrogation, Fleet Management
Education
Northeastern State University 1975 — 1979
Bachelor of Science (BS), Health and Physical Education/Fitness
Northeastern State University 1975 — 1979
Bachelor's degree
Broken Arrow High School
Broken Arrow High School
Northeastern State University
BS in Education, Physical Education- History
Aetna July 2008 - Present
Maricopa County Sheriff's Office October 2007 - June 2008
Coconino County Juvenile Court March 2006 - June 2007
Education
Northern Arizona University 2001 — 2005
Bachelor of Science (B.S.), Psych
Aetna March 2015 - Present
Southwest Network November 2011 - February 2015
Southwest Network January 2009 - November 2011
Magellan Health Services December 2007 - January 2009
Skills
Leadership, Communication Skills, Crisis Management, Crisis Intervention, Team Building, Team Leadership, Child Advocacy, Experience Working with..., Community Mental Health, Child Mental Health, Mental Health Care, Cpr Certified, First Aid Trained, CPI training, Fingerprint Clearance..., Experience Working with..., Healthcare, Training, Community Outreach, CPR Certified, Mental Health Counseling, Psychology, Case Management, Mental Health, Social Services
Education
Northern Arizona University 2008 — 2010
Masters of Education, Human Relations
Southern Oregon University 2003 — 2007
Bachelors of Science, Psychology
Guardian Life October 2008 - Present
Guardian Life October 1998 - October 2008
Guardian Life November 1997 - October 1998
Aetna January 1996 - November 1997
Guardian Life March 1992 - November 1995
Kmart Corporation March 1987 - May 1992
Skills
Insurance, Employee Benefits, Retirement, Performance Management, Training, Customer Service, Coordinate Training, Call Coaching, Training Delivery, Six Sigma, Certified Green Belt, Softskills, SharePoint
Education
Northampton Community College 1989 — 1992
Business Management, Business
Northampton Community College 1989 — 1991
Business Management, Business Administration and Management, General
Aetna January 2014 - Present
Aetna (Coventry Health Care) August 2011 - January 2014
Coventry Health Care 2001 - 2011
PC Network Solutions 1999 - 2001
Skills
SharePoint, Active Directory, VMware, Citrix, Windows Server, Microsoft Exchange, Vendor Management, Process Improvement, ITIL, SCCM, Altiris, Windows, Technical Support, Windows 7, Software Documentation, Servers, Group Policy, IT Management, IT Infrastructure..., Change Management, Security, System Administration, Systems Engineering, Patch Management, Troubleshooting, Networking, Access, Visio, Citrix Metaframe, Data Center, XP, VMware ESX, System Deployment, Virtualization, Windows XP, IIS, DHCP, Hardware, DNS, BMC Remedy, Software Installation, IT Service Management, Operating Systems, Infrastructure, Microsoft Certified..., Six Sigma
Education
North Carolina State University
UPS April 2005 - Present
Aetna October 2008 - September 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Management, Outlook, Public Speaking, Strategic Planning, Accounting, Sales, Communication, Leadership, Team Leadership, Leading Diverse Teams, Retail, Social Media, Social Networking
Education
North Carolina State University
Bachelor's of Science, Sports Management, Junior
Aetna November 2013 - Present
Aetna April 2011 - November 2013
Aetna June 2010 - April 2011
GE Capital Americas September 2008 - June 2010
GE Capital Americas April 2008 - September 2008
GE Capital Solutions June 2006 - April 2008
Global Nuclear Fuel LLC February 2005 - June 2006
General Electric January 2004 - February 2005
General Electric March 2003 - December 2003
GE Fanuc September 2000 - March 2003
Skills
Talent Management, Employee Engagement, Human Capital, Performance Management, Succession Planning, Talent Acquisition, Employee Relations, Human Resources, Recruiting, Strategic Human..., Acquisition Integration, Leadership Development, Six Sigma, Lean Tools, Employee Benefits, Organizational..., Leadership, Program Management, Change Management, Personnel Management, Organizational Design, College Recruiting, Workforce Planning, Onboarding, HR Consulting, Sourcing, Strategy, Process Improvement, Training, Cross-functional Team..., Management, Mergers & Acquisitions
Education
University of North Carolina at Charlotte 1995 — 1997
MA, Industrial & Organizational Psychology
North Carolina State University 1994 — 1994
Non-degree seeking Graduate Studies, Statistics
University of North Carolina at Greensboro 1989 — 1993
BA, Psychology, Spanish
Cary High School
Aetna November 2010 - Present
Aetna August 2007 - November 2010
Aetna October 2003 - August 2007
Skills
Ability to meet demands..., Self motivated problem..., Team player with the..., Health Insurance, Research, Employee Benefits, Cross-functional Team..., Medicare, Data Analysis, Teamwork, HIPAA, Managed Care, Insurance, Appeals, Flexibility, Change Management, Desktop Environment, HMO, Problem Solving, Analysis, Leadership, Access, Healthcare, Claim, Benefits Administration, Process Improvement, PPO, Disease Management, Employee Relations, PeopleSoft, Software Documentation, Budgets, Healthcare Industry, Training, Microsoft Excel, Customer Service, Team Building, Health Care Reform, Underwriting, Outlook, Lotus Notes, Project Management, Project Planning, Process Scheduler, Health Policy, Strategic Planning, Telephone Skills, Operations Management, Data Entry
Education
University of Phoenix 2009 — 2011
Master of Business Administration (MBA), Business Administration and Management, General
North Carolina Central University 1998 — 2002
Bachelor of Business Administration (BBA), Business Administration and Management, General
Aetna December 2013 - November 2014
Coventry Health Care May 2012 - November 2014
Deltak June 2008 - December 2010
Museum of Science and Industry August 2007 - March 2008
Safeway June 2004 - August 2007
EquiFirst November 2003 - June 2004
NACCO Materials Handling Group November 2000 - November 2003
Competitive Solutions July 2000 - November 2000
Southern Jet, Inc. March 2000 - June 2000
Center for Creative Leadership March 1999 - March 2000
Skills
Instructional Design, Leadership Development, Change Management, Team Building, Organizational..., Strategic Planning, Coaching, Customer Relations, Program Management, E-learning, Event Planning, Budgeting, Mentoring, Negotiation, Research, Customer Satisfaction, Customer Service, Event Management, Public Speaking, Performance Management, Curriculum Development, Microsoft Office, PowerPoint, Excel, Word, Writing, Problem Solving, Talent Management, Process Improvement, Curriculum Design, Business Strategy, Data Analysis, Certified DDI..., Achieve Global Certified, Training, Strategy, Management, Organizational..., Career Development, Succession Planning, Personnel Management, Onboarding, CRM, Leadership, Employee Engagement, Human Resources, Staff Development, Management Consulting, Organizational Design, MBTI
Education
North Carolina State University 1998 — 2002
M.S., Industrial/Organizational/Vocational Psychology
University of Maryland College Park 1994 — 1998
B.S., Psychology
Rust Consulting September 2005 - May 2015
American Family Insurance 2002 - 2004
Unisys 1995 - 2001
Aetna 1993 - 1995
Safeco Insurance 1992 - 1993
Skills
Microsoft Excel, Process Improvement, Customer Service, Microsoft Office, Program Management, Management, Access, Data Analysis, Outlook, PMP 2011, Microsoft Word, Leadership, Strategic Planning, Office Management, Project Management
Education
Northwestern College 1997 — 1999
Bachelor's Degree, Organizational Administration
North Central University 1987 — 1989
Associate of Arts (AA), Behavioral Sciences
UnitedHealth Group February 2011 - Present
Opening Solutions Group July 2008 - July 2012
XSE Group, Inc. July 2008 - February 2011
Three Rivers Design Group April 2007 - January 2008
Aetna June 2006 - February 2007
Mayor's Healthy Communities Initiative June 2006 - December 2006
Acsys, Inc. April 2006 - October 2006
Aetna July 2005 - January 2006
Cronin and Company April 2003 - February 2005
One to One Interactive June 1999 - April 2000
Skills
Information Architecture, Usability, Project Management, User Interface Design, Analysis, Web Analytics, User Experience, E-commerce, SEO, Email Marketing, Digital Marketing, Online Advertising, Social Media Marketing, Content Management, Google Analytics, SEM, Web Project Management, User Interface, CMS, Usability Testing, Website Development, Web Design, Interaction Design, Content Strategy, Web Content Management, Dreamweaver, User-centered Design, WordPress, User Experience Design, Digital Strategy, XHTML, Interactive Marketing, Usability Engineering, Creative Direction
Education
Northeastern University 1988 — 1990
Business Management
Paier College of Art 1978 — 1979
Fine Art
Rogers Benefit Group September 2015 - Present
Aetna March 2015 - Present
Aetna November 2004 - Present
Health Net February 2001 - November 2004
PacifiCare October 1998 - February 2001
Skills
Brokers, Disability Insurance, Health Insurance, Medicare, Insurance, Health Savings Accounts, Employee Benefits, Long-term Care, Life Insurance, Group Medical, Underwriting, Health Care Reform, COBRA, Term Life Insurance, Flexible Spending..., Benefits Administration
Education
North Dakota State University
AGCO Corporation January 2012 - June 2012
Forming America, Ltd. 2011 - 2011
Aetna 2008 - 2011
Destiny Health 2007 - 2008
Bohler Uddeholm 2006 - 2007
Destiny Health 2005 - 2006
Destiny Health 2001 - 2004
Apropos Technology 2000 - 2001
Options Services Group 1996 - 1999
Skills
Health Insurance, Account Management, Research, Relationship Marketing, Employee Benefits, Insurance, Medicare, Brokers, Benefits Administration, Disability Insurance, Health Savings Accounts, Life Insurance, Managed Care, Management, Marketing, New Business Development, Sales, Strategy, Training, Underwriting, Human Resources
Education
North Central College
B.A., English, Writing, Organizational Communications
Marcum LLP January 2014 - Present
Braver PC November 2013 - Present
Saint Anselm College Women's Rugby July 2011 - May 2013
Single Digits, Inc. September 2012 - December 2012
Aetna May 2012 - August 2012
West Hartford Human & Leisure Services January 2009 - August 2011
Skills
QuickBooks, Financial Accounting, Microsoft Excel, Microsoft Office, Access, PowerPoint, Microsoft Word, Outlook, Research, Spreadsheets, Managerial Finance, Financial Reporting, Data Entry, Teamwork, Leadership, ProSystem fx Tax, Income Tax, Accounting, ProSystem fx Engagement, Personal Income Tax..., Trust Taxation, US GAAP, CPA, Partnership Taxation
Education
Northeastern University 2013 — 2013
Master of Science (M.S.), Accounting
Saint Anselm College 2009 — 2013
Bachelor of Arts, Accounting
Walmart September 2012 - Present
Walmart May 2011 - September 2012
United Technologies July 2009 - June 2011
QAAC 2011 - 2011
Canberra Industries May 2008 - May 2009
APC-MGE November 2007 - May 2008
Westbrook Tech June 2005 - November 2007
Aetna 2002 - 2005
Mirror Worlds 2000 - 2002
Marcam 1998 - 1999
Skills
Testing, SDLC, Quality Assurance, Software Quality..., Test Planning, QTP, Quality Center, SQL, Agile Methodologies, User Acceptance Testing, Requirements Analysis, Process Improvement, Test Automation, Waterfall, Management, Requirements Gathering, Software Documentation, Visio, Software Project..., Manual Testing
Education
Northeastern University
BS, Business Administration
Gibbs College 1991 — 1993
AS, Hotel & Restaurant Management
Travelers May 2004 - Present
Travelers 1996 - 2004
Aetna 1992 - 1996
Aetna 1980 - 1992
Skills
Commercial Insurance, Umbrella Insurance, Legal Liability, Professional Liability, Brokers, Inland Marine, Health Insurance, Claim
Education
Northeastern State University 1968 — 1972
BS, Elementary Education
thomas Edison High School - Tulsa Ok
Lower Merion Community Network June 2010 - Present
Aetna January 1997 - Present
Aetna 1989 - 1996
Aetna 1988 - 1989
Skills
Leadership Development, Connecting People, Social Networking, Social Media Marketing, Thought Leadership, Team Building, Coaching, Marketing, Marketing Communications, Marketing Strategy, Healthcare, Public Speaking, Project Management, Business Development, Strategic Planning, Corporate Communications
Education
Philadelphia University 1978 — 1980
B.S. Marketing, Marketing, Textile Design
Northeastern University 1976 — 1978
Bachelor of Science (B.S.), Marketing
Aetna October 2014 - Present
Coventry Health Care/Aetna March 2009 - October 2014
Coventry Health Care August 2004 - February 2009
Health Net May 2003 - July 2004
Health Net October 2001 - May 2003
Health Net September 2000 - October 2001
Health Net 1999 - 2000
Skills
Insurance, Training, Underwriting, Leadership, Analysis, Brokers, New Business Development, Health Insurance, Employee Benefits, Medicare, Managed Care, Commercial Insurance, Financial Risk, Accounting, Risk Management, Healthcare, Claim
Education
Quinnipiac University 1992 — 1995
Bachelor degree in health and science studies
Northeastern University 1991 — 1992
Mechanical Engineering
Ansonia High School 1989 — 1991
Diploma of Distinction, General Studies
St. Joseph's High School, Trumbull, CT 1987 — 1989
General Studies
Cigna TTK Health Insurance Company Limited February 2006 - Present
Aetna May 1990 - February 2006
Skills
Sales Management, Health Insurance, Life & Health Insurance...
Education
Northeastern University 1983 — 1988
Bachelor od Science, Business Administration and Management, General
Optum October 2014 - Present
Optum 2014 - 2015
Optum 2014 - 2015
Optum 2014 - 2015
Optum 2014 - 2015
Optum 2014 - 2015
Optum 2014 - 2015
Optum 2014 - 2015
Aetna February 2014 - September 2014
CVS Caremark Corporation May 2013 - November 2013
Skills
Program Management, Software Documentation, SharePoint, Project Management, Visio, Business Analysis, SDLC, Cross-functional Team..., Fine Art, Photography, PowerPoint, Microsoft Office, Team Leadership, Process Improvement, Analysis, Business Process, Content Management, Vendor Management, PMP, Training, Technical Writing, Document Management, Project Planning, Database Admin, Requirements Analysis, Marketing, MS Project, Editing, Writing, Problem Solving, Business Development, Account Management, IT Strategy, Change Management, CRM, Quality Assurance, Strategic Planning, Team Building, Coaching, Customer Service, Public Speaking, Business Process..., Leadership, Research, Database Management, Documentation, MS Office Suite, Customer Relations, Web Applications, Project Portfolio...
Education
Quinnipiac University 2010 — 2010
Other, Project Management Prep Exam
Three Rivers Community College 2010 — 2010
Intro to Lean Supply Chain Management, A
University of New Haven 2009 — 2010
Certificate, Project Management Program
Northeastern University
BSFA, Fine Arts and Biological Sciences
The Art Institute of Boston now The New England Institute of Art
joint program with NU, Advertising Design and Photography
Aetna November 2007 - Present
Aetna October 2005 - 2007
North America Medical Managment 2003 - 2005
Universal Casualty Company 2002 - 2003
Packing Seals and Engineering 2000 - 2001
Skills
Financial Analysis, Process Improvement, Budgets, Analysis, Forecasting, Business Process, Pricing, Risk Management, Data Analysis, Access, Software Documentation, SDLC, Contract Negotiation, Strategic Planning, Competitive Analysis, Business Analysis, Policy, Healthcare, Accounting, Health Insurance, Managed Care, Hospitals, Medicare, Business Process..., Insurance, Health Policy, Medicaid, Provider Relations
Education
North Park University 2000 — 2002
MBA, Certificate in Finance and International Business
North Park University 1997 — 1999
BA, Economics
Willingboro High School 1992 — 1996
High School Diploma
Kilimani Junior Academy 1989 — 1992
Makini
Aetna August 2014 - Present
Aetna August 2010 - August 2014
Aetna July 2007 - September 2010
Aetna 2005 - 2007
The NEPA Bulletin September 2003 - August 2004
Daily Hampshire Gazette January 2003 - May 2003
Skills
Writing, Feature Writing, Speech Writing, Media Relations, Public Relations, Internal Communications, Journalism, Event Planning, Event Management, Campaign Management, Campaign Development, Crisis Communications, Executive Communications, Employee Engagement, Corporate Communications, Strategic Communications, Communication Training, Editing, Press Releases, Newsletters, Project Management, Feature Articles, Integrated Marketing, Communications Planning, Copywriting, Message Development, Reputation Management
Education
Northeastern University 2003 — 2004
Master of Arts, Journalism
Westfield State College 1999 — 2003
Bachelor of Arts, Communications
Aetna 2013 - Present
ActiveHealth Management April 2012 - September 2013
Aetna Custom Communications Group January 2011 - May 2012
Faber Marketing October 2000 - January 2011
Auctions.com 1998 - 2000
Telepartner 1993 - 1997
Skills
Email Marketing, Social Media Marketing, Newsletters, Creative Direction, Brand Development, Marketing Communications, Marketing Strategy, Copywriting, Social Media, Marketing, Web Design, Online Advertising, Strategic Communications, Leadership, Editing, Strategy, CRM, Management, B2B, Budgets, Strategic Planning, Project Management, Trade Shows, Program Management, Direct Marketing, Online Marketing
Education
Northeastern University 1983 — 1988
Marketing, Marketing Communications, Writing
Maxwell Health October 2014 - Present
Digital Benefit Advisors/Digital Benefits Marketplace February 2013 - November 2013
Baystate Financial Services, LLC March 2004 - December 2012
Choice Strategies, a division of WageWorks 2002 - 2004
Arthur J. Gallagher and Co. 2001 - 2002
Aetna 2000 - 2001
Allmerica 1999 - 2001
Private Healthcare Systems 1998 - 1999
Blue Cross Blue Shield of Massachusetts May 1991 - November 1997
Benefits Consultant 1988 - 1991
Skills
Senior Executive..., Leadership, Employee Benefits, Health Insurance, Health Insurance..., Benefits Negotiation, Benefits Administration, Self Directed Work Teams, Disability Insurance, Life Insurance, Insurance, Sales, Account Management, Employee Wellness, Employee Engagement, Human Resources, Employee Relations, 401k, CRM, Management, New Business Development, Project Management, Change Management, Licensed Life & Health...
Education
Northeastern University 1983 — 1985
MPA, Public Administration
Utica College of Syracuse University 1979 — 1982
Bachelor's degree, Political Science and Government
Rome Catholic High 1976 — 1978
Aetna September 2014 - Present
Opportunity Alliance December 2012 - Present
SequelCare of Maine February 2012 - June 2012
The Next Step Domestic Violence Project January 2012 - April 2012
The Next Step Domestic Violence Project October 2010 - April 2011
Skills
Community Outreach, Program Development, Public Speaking, Policy, Case Managment, Customer Service, Research, Non-profits, Training, Social Media, Gatekeeper: Suicide..., 40 Hour Domestic..., Social Services, Conflict Resolution, PowerPoint, Microsoft Office, Microsoft Word, Crisis Intervention, Microsoft Excel, Psychology, Social Networking, Sociology, Youth Development, Youth Mentoring, Youth Work, Strategic Planning, Food & Beverage, HIPAA, Foreclosures, Volunteer Management, Negotiation, Nonprofits, Therapists
Education
Walden University 2015 — 2017
Master of Science (M.S.), Clinical Mental Health Counseling
University of Maine 2007 — 2010
Bachelor of Arts (B.A.), Double Major: Psychology (Abnormal Psych) and Sociology (Crime, Law and Deviance)
Northeastern University 2005 — 2006
Criminal Justice
Searching for Case Manager Position August 2014 - Present
Aetna September 2013 - March 2014
Aerotek July 2014 - 2014
Healthcare Support Services, Inc. March 2013 - May 2013
Humana February 2012 - January 2013
Skills
Healthcare, Managed Care, Quality Improvement, Healthcare Management, Medicare, Nursing, Hospitals, Insurance, Home Care, Healthcare Consulting, Healthcare Information..., Medical Terminology, Healthcare Industry, Physicians, HEDIS, Clinical Research, Oncology, ACLS, Physician Relations, Medical Coding, Disease Management, Utilization Management, Provider Relations, HMO, Case Management
Education
North Country Community College 1984 — 1985
Associate's degree, Applied Sciences
North Country Community College 1984 — 1985
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Franklin Academy Malone, NY 1971 — 1974
General, Business/Commerce, General
Washington State Department of Social and Health Services August 2015 - Present
Washington State Department of Social and Health Services July 2008 - August 2015
Office Depot May 2006 - November 2007
Self Employed Artist May 2003 - September 2007
Aetna June 1998 - March 2002
King County November 1991 - October 1996
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Research, QuickBooks, Access, Outlook, Data Entry, Customer Service, Data Analysis, Time Management, Technical Writing, Bookkeeping, Accounting, Community Outreach, Administrative..., Microsoft Publisher, Filing, Photoshop, Event Planning, Fine Art, Critical Thinking, Public Speaking, Social Media, Leadership, OS X, Teamwork, Spreadsheets, Troubleshooting, Editing, Report Writing, Invoicing, Proofreading, Creative Writing, Scanners, Database Administration
Education
Oregon State University 2013 — 2016
Bachelor of Science (B.S.), General Anthropology, US History, 3.84
North Seattle Community College 2014 — 2014
Accounting, 3.73
Western Governors University 2011 — 2013
BS, Information Technology, 4.0
Seattle Central Community College 1993 — 2009
AA, Liberal Arts - US History, 3.84
Seattle Central Community College 1993 — 2008
High School Diploma, General, 3.79
Regency Beauty Institute August 2011 - Present
Anoka Hennepin School District 11 December 1997 - August 2011
Northwestern National Life Insurance January 1988 - June 1994
Aetna September 1986 - January 1988
Henningson & Snoxell, Ltd. August 1985 - September 1986
Skills
Customer Service, Highly detail oriented, Strongly self-motivated, Communication Skills, Multi Tasking, Organization, Superior Work Ethic, Positive Team Player, Positive Can-do Attitude
Education
North Hennepin Community College 1983 — 1985
Associate of Arts and Sciences (A.A.S.), Legal Secretary
Brooklyn Center High School 1980 — 1983
High School Diploma, General
Aetna May 2014 - Present
Wiggin and Dana LLP January 2010 - May 2014
Connecticut Appellate Court May 2008 - August 2009
The Hartford May 2007 - August 2007
Skills
Legal Research, Legal Writing, Healthcare, Corporate Internal..., Regulatory Compliance
Education
The University of Connecticut School of Law 2005 — 2008
Juris Doctor, Litigation; Tax
Northeastern University 2000 — 2005
B.A., Journalism & International Affairs
Coventry Health Care May 2002 - Present
Aetna 1990 - 2002
Skills
Health Insurance, Benefits, Employee Benefits, Customer Service, Claims, Strategic Planning, Managed Care, Data Analytics, Leadership Development, Claim, Health Policy, Insurance, Human Resources, Medicaid, HIPAA, Management, Healthcare, Leadership
Education
North Dakota State College of Science 1980 — 1982
Aetna August 2015 - Present
RxCrossroads August 2012 - Present
RxCrossroads March 2011 - August 2012
Skills
Nursing, Clinical Research, Managed Care, Hospitals, Healthcare, Healthcare Information..., Case Managment, Health Insurance, Software Documentation, Research, Leadership, Access, Oncology, Case Management, Team Building, Process Improvement, Neurology, Medicare, Medical Terminology, Management, HIPAA
Education
Northeast State Community College 2007 — 2010
Associate of Science (A.S.), Nursing Science
Wells Fargo Insurance Services Vice President ConsultantMarsh & McLennan Companies, Inc.1999 - 2004
BCBSNC 1996 - 2001
Aetna 1990 - 1996
Skills
Health Insurance..., Affordable Care Act, Health Insurance, Licensed Life & Health..., Voluntary Employee..., Employee Wellness..., Employee Benefits Design, COBRA, ERISA, Employee Benefits, 401k, Leadership, Life Insurance, Strategic Planning, Health Savings Accounts, Brokers, Underwriting, Disability Insurance
Education
North Carolina State University 1985 — 1989
Economics, Business/Managerial Economics
Aetna May 2015 - Present
Oxfam America September 2014 - December 2014
Millennium Campus Network August 2013 - May 2014
Northeastern University January 2013 - May 2014
Northeastern University August 2011 - May 2014
United Nations Institute for Disarmament Research May 2013 - June 2013
Northeastern University Student Government Association July 2012 - June 2013
INTERNATIONAL INSTITUTE OF NEW ENGLAND January 2012 - July 2012
Northeastern University August 2011 - April 2012
Middlefield Park and Recreation June 2007 - August 2011
Skills
Community Outreach, Event Planning, Leadership, Public Speaking, Social Media, Volunteer Management, Microsoft Office, Politics, Nonprofits, Editing, Program Development, Political Science, Research, Program Evaluation, Lean Six Sigma, Change Management, Process Improvement
Education
Northeastern University 2010 — 2014
Bachelor of Arts (B.A.), Political Science
Coginchaug Regional High School 2006 — 2010
Retired and enjoying time with family May 2015 - Present
Hartford Hospital March 2010 - May 2015
Aetna July 2003 - March 2009
Aetna December 2006 - December 2008
Aetna April 2006 - December 2008
Aetna January 2005 - April 2006
Aetna December 2002 - July 2003
Aetna 1993 - 2002
Skills
SDLC, Business Intelligence, Projects, Data Management, Business Analysis, Change Management, Medical Coding, PMP, Project Management, DB2, Databases, Analysis, Quality Assurance, Leadership, Enterprise Software, Management, Software Documentation, Visio, Software Development, HIPAA, Program Management, MS Project, Vendor Management, SQL, Requirements Analysis, Project Portfolio..., Software Project..., IT Strategy, Process Improvement
Education
Rensselaer Polytechnic Institute at Hartford 1981 — 1985
MS, Computer Science
Northeastern University 1966 — 1970
BA, Mathematics
Additional Certifications
LHH
DriveTime October 2013 - Present
DriveTime April 2013 - October 2013
Aetna June 2012 - April 2013
Extended Campuses - Northern Arizona University August 2011 - May 2012
United States Marine Corps September 2002 - June 2006
Skills
Visual Studio, C# 4.0, C# 3.0, ASP.NET, ADO.NET, LINQ, UML, JavaScript, Web Applications, Subversion, Microsoft SQL Server, Oracle SQL, SQL, TCP/IP protocols, Wireshark, Snort, Tcpdump, SDLC, Agile Methodologies, SAP, ABAP, Python, Active Directory, Unix Shell Scripting, Help Desk Support, Application Support, Visio, MS Project, C#, Linux, IIS, Databases, Visual Basic
Education
Northern Arizona University 2011 — 2012
Bachelor's of Science Business Administration, Computer Information Systems, 3.86
AETNA November 2008 - Present
Dignity Health 2008 - 2010
Skills
Data Center, Disaster Recovery, Microsoft Exchange, SharePoint, Process Improvement, Visio, Enterprise Architecture, SDLC, Active Directory, VMware, Vendor Management, Integration, Requirements Analysis, Leadership, IT Strategy, Virtualization, Business Analysis
Education
University of Phoenix 1990 — 1992
BSBA, Business, CIS, Marketing
Northern Arizona University 1980 — 1983
Business Marketing
Starion Financial July 2011 - Present
Aetna July 1991 - July 2011
Midwest Farmworker Employment & Training November 1989 - June 1991
Interstate Business College 1986 - 1989
Skills
Talent Management, Succession Planning, Workforce Planning, Employee Relations, Deferred Compensation, Employee Benefits, Talent Acquisition, Employee Engagement, Performance Management, Leadership Development, Onboarding, Recruiting, Benefits Administration, Training, Program Management, Interviews, College Recruiting, Organizational..., HR Consulting, Coaching, Career Development, Leadership, Human Resources, FMLA, Temporary Placement, Organizational Design, Change Management, Career Counseling, Management, Personnel Management, Employee Training, New Hire Orientations, HR Policies, SPHR, Organizational...
Education
North Dakota State University 1974 — 1978
Bachelor of Arts (BA), Speech Communication and Rhetoric
SHRM HR Certification Institute
HR
American Traffic Solutions September 2011 - Present
Healthnet August 2011 - November 2011
UnitedHealth Group April 2008 - January 2011
Aetna 1992 - 2008
HIRED January 2005 - September 2007
Skills
Customer Service, Leadership, Process Improvement, Team Leadership, Outlook, Team Building, Microsoft Excel, Microsoft Office, Microsoft Word, Strategic Planning, Management, Program Management, Project Management, Quality Assurance, Managed Care, Call Centers, Recruiting, Software Documentation, Training, Vendor Management
Education
St. Cloud State University 1987 — 1989
BA, Economics
North Hennepin Community College 1983 — 1987
AA, LIberal Arts
Armstrong high school
H.S. Dipolma
Aetna September 2013 - Present
Mercy Clinics November 2012 - August 2013
Medical Associates Clinic & Health Plans March 2007 - November 2012
Medical Associates Clinic & Health Plans March 1998 - March 2007
Skills
Customer Service, Microsoft Excel, Project Management, Insurance, Microsoft Office, Leadership, Management, Accreditation, Clinical Research, Disease Management, HIPAA, NCQA, Process Improvement, Quality Improvement, Wellness
Education
Northeast Iowa Community College
Associate's degree, Registered Nursing/Registered Nurse
Aetna May 2013 - Present
Coventry Health Care, an Aetna Company January 2005 - May 2013
First Health Group Corp 1998 - 2005
Aon Corporation January 1987 - January 1998
Skills
Sarbanes-Oxley Act, Financial Analysis, Financial Reporting, Medicare, Insurance, Internal Controls, Accounting, General Ledger, Insurance premium taxes, Statutory Accounting..., Auditing, SEC filings, Accounts Receivable, CPA, Budgets, Employee Benefits, Management, Process Improvement, Financial Accounting
Education
Northeastern Illinois University 1983 — 1985
Bachelor of Science (B.S.), Accounting
Triton College 1980 — 1982
Associate's degree, Accounting
M/J Hotels and Resorts February 2015 - Present
Marriott Hotels February 2014 - February 2015
Holiday Inn March 2012 - January 2014
IBM March 2011 - February 2013
Days Inn January 2007 - May 2012
Aetna November 2008 - June 2010
Skills
Management, Microsoft Office, Microsoft Excel, Leadership, Sales, Microsoft Word, PowerPoint, Project Management, Windows, Customer Service
Education
Strayer University 2014 — 2017
Master's Degree, Business Administration, Management and Operations
North Carolina Central University 2003 — 2008
Bachelor's Degree, Mass Communication/Media Studies
Aetna May 2015 - Present
BCU June 2014 - April 2015
Interbank Mortgage Company December 2012 - February 2014
Interbank Mortgage Company December 2012 - February 2014
Bredemann Auto Group August 2008 - December 2012
Skills
Time Management, Organization, Customer Service, Sales, Profit, Pricing, Account Management, Accounts Payable, Team Building, Customer Retention, Multi Tasking, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, Social Media, Research, Background Checks, Credit Reports, Inventory Management, Analytical Skills, Intrapersonal Skills, Outstanding..., Loan Auditing, Highly detail oriented, Comfortable working..., Superior Work Ethic, Public Relations, Respect, Customer Satisfaction, Data Entry, Exceeding Expectations, Reporting & Analysis, Team Leadership, Supplier Negotiation, Strategic Planning, Access, Teamwork
Education
Northeastern Illinois University
Bachelor of Arts (B.A.), Justice Studies
United Natural Foods October 2014 - Present
UnitedHealth Group March 2014 - August 2014
Aetna May 2012 - February 2014
Pearson Education October 2009 - May 2012
Pearson North America August 2007 - October 2009
Vestmark 2006 - 2007
Evergreen Investments 2005 - 2006
State Street 2004 - 2005
Omgeo 2002 - 2004
NuGenesis 2000 - 2001
Skills
Quality Management, Agile, SDLC, Quality Assurance, Test Strategy, Test Planning, User Acceptance Testing, Quality Center, Business Analysis, Requirements Analysis, Customer Relations, Certified Scrum Master..., Project Planning, Problem Solving, JIRA, Rally, XML, FIX, SWIFT, Agile Project Management, Process Improvement, Software Quality..., Software Project..., Software Documentation, Agile Methodologies, Enterprise Software, Integration, Test Automation, Scrum, Testing, Performance Testing, Customer Service, Project Management, Product Management, Manual Testing, Regression Testing, SOA, Requirements Gathering, Oracle, Visio, System Testing, Release Management, Java, Software Engineering, Business Requirements, Test Management, SWIFT payments, HP Quality Center
Education
Northeastern University 1988 — 1989
Certificate, MIS
Aetna Life Insurance Company June 2015 - Present
Aetna Life Insurance Company November 2013 - May 2015
Aetna November 2011 - November 2013
State of Florida Health Department January 2007 - November 2011
Skills
Health Insurance, Medicare, Medicaid, Commercial Insurance, HIPAA, HMO, PPO, Healthcare, Managed Care, Network Development, Provider Relations, Utilization Management, Healthcare Information..., Healthcare Management, Insurance, Customer Service, Event Planning, Management, Microsoft Office, Public Speaking, Training
Education
University of Phoenix 2010 — 2013
Bachelor of Science (BS), Healthcare Administration
Northcentral University
Master of Business Administration (M.B.A.), Project Management
Cigna-HealthSpring March 2014 - Present
The Hartford January 2013 - March 2014
Aetna 2008 - 2012
Skills
Claim, Claims Management, Commercial Insurance, Health Insurance, Insurance, Life Insurance, Property, Underwriting, Commercial Lines, General Insurance, Claim Investigation, Subrogation, Claims Handling, Retirement, Accident, Health Savings Accounts, Medicare, Homeowners, Property Damage, Call Centers, Customer Service, Property & Casualty..., Property, Leadership
Education
The Community College of Baltimore County 2014 — 2015
Career Exploration/Awareness Skills
Northampton Community College 2004 — 2006
John Bowne High School 1999 — 2002
Senior Network Support Analyst February 2012 - Present
Aetna September 2004 - Present
Skills
Auditing, Data Entry, Data Analysis, Network Administration, Microsoft Office, Microsoft Excel, Microsoft Word, telex, Supervisory Skills, Telephone Skills, Customer Service, Provider Enrollment, Provider Networks, Credentialing, Medical Staff..., Health & Welfare..., Quality Auditing, Quality Assurance
Education
North Lake College 1994 — 1994
Certificate of Completion, Introduction to Computer Science
Aetna September 2006 - Present
ValueOptions, Inc.® August 2004 - September 2006
PEOPLE OF COLOR NETWORK January 2003 - June 2004
The Guidance Center January 2002 - May 2002
The Alternatives Center For Family Based Services May 2000 - December 2001
Skills
Reiki Master, Wellness Coaching, Nutrition Health Coach, Reiki, Mental Health, Treatment, Behavioral Health, Therapists, Motivational..., Health Education, Prevention, Public Speaking, Healthcare, Psychotherapy, Case Management, Social Networking, Community Outreach, Leadership, Wellness
Education
Institute for Integrative Nutrition 2012 — 2013
Certified Health Coach, Foods, Nutrition, and Wellness Studies, General
Northern Arizona University 1996 — 2000
BA, Psychology
Mingus Union High School 1992 — 1996
Coldwell Banker 2005 - Present
Coldwell Banker Residential RE 2005 - Present
Ernst & Young 1992 - 1997
Aetna 1975 - 1989
Skills
Sellers, Real Estate, First Time Home Buyers, Relocation, Short Sales, Buyer Representation, Investment Properties, Condos, Investors, REO, Single Family Homes, Foreclosures, Luxury, Referrals, Income Properties, Buyers, Council of Residential..., Property, Seller Representation, Residential Homes, Green Real Estate, National Association of..., Relocation Buyers, Move Up Buyers, SFR, Listing Homes, Townhomes, Real Estate Transactions, Listings, Selling, New Home Sales, Seniors, Buyer's Agent, Estate Sales, 1031 Exchanges, Real Estate Development, Real Property, FHA, New Homes, Resellers, Brokerage, Senior Real Estate, Home Staging, Leases, Rentals, e-PRO, Vacation Homes, HUD, ABR, Waterfront
Education
Northeastern University 1988 — 1992
BS, Political Science & ASL/Deaf Studies
West High School 1973 — 1975
High School Diploma with Honors, Requirements
Aetna January 2014 - Present
Aetna January 2013 - January 2014
Aetna December 2001 - December 2012
Skills
Health Insurance, Insurance, Employee Benefits, Underwriting, Managed Care, Account Management, Disability Insurance, Brokers, Life Insurance, Medicare, Claim, Sales, Salesforce.com, Commercial Insurance, Health Savings Accounts, Process Improvement, Customer Service, Self-funded
Education
North Dakota State University 1985 — 1989
Bachelor's degree, Business Administration and Management, General
Blue Cross Blue Shield of Arizona June 2014 - Present
Aetna January 2013 - June 2014
Aetna January 2013 - October 2013
Aetna April 2012 - October 2013
Aetna April 2009 - April 2012
Northern Arizona University January 2012 - March 2012
Magellan Health Services May 2008 - April 2009
Northern Arizona University January 2007 - May 2008
Cramer-Krasselt May 2007 - August 2007
Walk-In Medical Care May 2006 - December 2006
Skills
Editing, Public Relations, Writing, Corporate Communications, Marketing Strategy, Brand Management, Project Management, Social Media, Intercultural..., Website Development, Public Speaking, Organizational..., Conflict Resolution, Gender Studies, Media Relations, Strategic Planning, Digital Marketing, Presentation Development, Digital Media, Graphic Design, Freelance Writing, Community Outreach, University Teaching, Spanish-speaking, SharePoint, InDesign, Photoshop, Video Editing, PowerPoint, Blackboard Vista, Event Planning, Content Management, Survey Design, Advertising, Social Media Marketing, Marketing, SEO, Strategic Communications, Press Releases, Internal Communications, Newsletters, Marketing Communications, Brand Development, Leadership, Content Strategy, Strategy, Nonprofits, Training, Web Design, Management
Education
Northern Arizona University 2006 — 2008
Masters, Applied communication
Northern Arizona University 2002 — 2006
Bachelors, Public relations, Cum Laude
Northern Arizona University 2002 — 2006
Bachelors, Spanish, Cum Laude
Aetna June 2013 - Present
Coventry Health Care April 2007 - Present
Concentra, Inc January 2003 - June 2006
Staples, Inc 1994 - 2003
Skills
Integration, Business Process..., Strategy, Management, Software Development, Leadership, Project Portfolio..., E-commerce, Databases, Product Development, Budgets, Web Applications, Web Development, Architectures, Contract Management, B2B, SDLC, Business Process..., Vendor Management, Process Improvement, Project Management, Program Management
Education
Northeastern University
West Hartford Fire Department September 2001 - Present
Aetna May 2000 - March 2007
Pratt & Whitney November 1998 - February 2001
Skills
Fire Protection, Emergency Management, NIMS, Preparedness, Emergency Services, Firefighting, Rescue, Leadership, Disaster Response, Fire Management, First Responder, EMS, Weapons of Mass..., Incident Command, Emergency Planning, CBRN, Enforcement, Fire Investigation, Hazardous Materials, Public Safety, Emergency Medical, Fire Suppression Systems, Law Enforcement
Education
Penn State University 2009 — 2012
Master's degree, Homeland Security
Northeastern University 1997 — 2000
Bachelor's degree, Criminal Justice
OptumRx July 2015 - Present
Catamaran November 2012 - Present
PBM, Specialty Pharmacy, Managed Care Organizations March 2012 - December 2012
CVS Caremark March 1999 - March 2012
Chronimed December 1995 - March 1999
Systemed January 1995 - December 1995
Aetna February 1984 - December 1994
Skills
Driving Revenue, Consultative Selling, Relationship Development, Program Development, Collaborative Problem..., Customer Focus, Customer Retention, Sales Force.com, Program Implementation, Business Planning, Contract Negotiation, Account Management, People Management, Managed Care, PBM, Contract Management, Customer Satisfaction, Healthcare, Pharmaceuticals, Cross-functional Team..., Staff Mentoring, Key Account..., Establishing Strategic..., SPIN Selling, Revenue Enhancement, Customer Lifecycle..., Voice of the Customer, Customer Driven..., Medical Billing, Pharmacy Benefit..., Inter-personal, Pharmacy, Salesforce.com, Health Insurance, Pharmaceutical Industry, Selling, Management, Strategy, Sales, Medicare, Leadership, Process Improvement, Mentoring
Education
University of Iowa 1978 — 1981
BA, Family Studies; Nursing
North Iowa Area Community College 1976 — 1978
AS, Nursing
Aetna June 2006 - Present
Skills
Aerospace Industries, Culinary Management, Medical Information..., Business Analysis
Education
Northampton Community College 2007 — 2009
Associate's degree, Business/Office Automation/Technology/Data Entry
NCC 2004 — 2006
Associate's degree, Cooking and Related Culinary Arts, General
United Healthcare January 2008 - Present
UnitedHealthcare March 2006 - January 2008
Pacifcare of Oklahoma August 2004 - March 2006
PacifiCare Health Systems August 2003 - August 2004
Aetna August 2002 - August 2003
Aetna December 1999 - August 2003
Skills
Health Insurance, Insurance, Managed Care, Employee Benefits, Disability Insurance, Underwriting, Sales Management, Sales, Provider Relations, Property, Health Savings Accounts, Long-term Care, Healthcare, Medicaid, Medicare, Account Management, Building Relationships, HIPAA, HMO, Team Building, Management, Property
Education
Northeastern State University
Business Administration
Miyako Japanese restaurant January 2013 - Present
Rite Aid Pharmacy July 2010 - Present
Aetna November 2010 - January 2012
2005-2009 January 2005 - September 2010
NC State Bological and Arg engineering dept March 2008 - December 2008
NC State Carmichael Gym January 2005 - January 2007
Bladen County Hospital June 2006 - July 2006
Golden Run Restaurant January 2001 - January 2005
Education
North Carolina State University 2004 — 2008
Bachelor, Biological Science
Compass Group USA March 2010 - Present
Aetna March 2000 - July 2005
Eastman Kodak Company October 1987 - August 1998
Skills
Sales, Direct Sales, Business Development, Strategic Planning, Marketing Strategy, Program Management, Marketing, Customer Service, Management, Team Building, Leadership, Public Speaking
Education
North Carolina Central University
Bachelor of Science (B.S.), Education/Biology
Aetna August 2012 - Present
Bioscience Consulting January 2006 - Present
The Ohio State University College of Public Health March 2009 - March 2012
Ohio Bureau of Workers' Compensation September 2008 - March 2011
Mid Ohio Urology, Inc. July 1987 - June 2005
Skills
Systems Thinking, High Performance Team..., Operational Improvement, Utilization Management, Leadership, Research, Strategic Planning, Healthcare, Entrepreneurship, Business Strategy, Team Building, Medical Devices, Healthcare Information..., Process Improvement, Strategy, Managed Care, Clinical Research, Start-ups, Cross-functional Team..., Medicine, Public Health, Training, Management, Surgery
Education
The Ohio State University - The Max M. Fisher College of Business 2005 — 2007
MBA
Northeastern Ohio Universities, College of Medicine 1981 — 1987
Urologic Residency
The Ohio State University College of Medicine 1978 — 1981
MD
Ohio University 1974 — 1978
BS, Zoology
Aetna November 2012 - Present
WellPoint February 2011 - November 2012
Healthfirst September 2008 - February 2011
Healthfirst December 2007 - September 2008
Touchstone Health April 2007 - October 2007
Touchstone Health July 2003 - April 2007
Touchstone Health July 2002 - July 2003
Touchstone Health October 2001 - July 2002
Touchstone Health September 2001 - October 2001
Skills
Performance Management, Disease Management, Process Improvement, Healthcare, Healthcare Management, Project Management, Team Building, Strategic Planning, Medicare, Utilization Management, Managed Care, Medicaid, Project Planning, HIPAA, Healthcare Information..., Visio, Management
Education
Northeastern University 1998 — 2001
Bachelor of Science (BSc), Psychology
Quinnipiac University 1996 — 1998
ING Investment Management November 2001 - Present
Prudential Financial/American Skandia 2000 - 2001
Aetna 1990 - 2000
Education
North Park University 1986 — 1990
BA, International Business
Aetna May 2015 - Present
Aetna June 2009 - May 2015
IBM May 2005 - June 2009
Ascential Software 2002 - May 2005
Vality Technology January 2000 - 2002
Ardent Software 1998 - 2000
VMark Software 1997 - 1998
INSCI 1996 - 1997
Skills
Data Integration, Datastage, Enterprise Architecture, Metadata Management, Data Quality, ETL, DB2, Data Warehousing, Data Governance, Master Data Management, SOA, Data Modeling, Solution Architecture, Data Warehouse..., Architecture, Data Profiling, Agile Methodologies, Metadata, Software Development, Erwin, Big Data, TOGAF, Information Architecture, Unix, Requirements Analysis, Application Architecture, Websphere, Unix Shell Scripting, SDLC, EAI, Business Intelligence, Data Management, Database Design, Business Analytics, Predictive Analytics, InfoSphere Information..., Informatica, IT Strategy, Dimensional Modeling, Enterprise Software, Middleware, Requirements Gathering, Integration, Data Migration, Business Architecture, Architectures
Education
Northeastern University 2000 — 2003
Master of Science (M.S.), Computer Science
University at Albany 1990 — 1994
Bachelor of Science (B.S.), Computer and Information Sciences, General
Aetna November 2012 - Present
Coventry Health Care October 2006 - November 2012
Northwestern Medical Faculty Foundation 2001 - 2006
University of chicago Physicians Group 2000 - 2001
Quest Diagnostics 1997 - 1999
Elmhurst Memorial Hospital 1994 - 1997
Humana, Inc 1990 - 1994
Department of Veterans Affairs 1989 - 1990
Skills
Business Analysis
Education
University of Phoenix 2007 — 2011
MS, Information Systems
North Central College 1985 — 1989
BS, Computer Science
Physicians Pharmacy Alliance April 2013 - Present
McKesson May 2008 - March 2013
MedVentive May 2008 - May 2012
Blue Cross Blue Shield Massachusetts January 2002 - April 2008
Blue Cross Blue Shield of MA 2006 - 2008
Blue Cross Blue Shield Massachusetts January 2002 - December 2006
Aetna June 1996 - December 2001
Aetna 1996 - 2001
Lovelace 1994 - 1996
HFHS and HAP 1992 - 1995
Skills
Managed Care, Business Strategy, Healthcare Management, Executive Management, Customer Relations, Management Consulting, Account Management, Problem Solving, Change Management, Healthcare IT, Medicare, Healthcare Information..., Healthcare, Disease Management, Medicaid, Health Insurance, Insurance
Education
University of Massachusetts, Amherst 1989 — 1991
MPH, Health and Managed Care Administration
Northeastern University
BS, Child Life Specialist
Oracle March 2015 - Present
Oracle November 2013 - February 2015
Acme Packet July 2012 - November 2013
Aetna April 2011 - July 2012
OpenSky Corp January 2011 - April 2011
Marlabs Inc January 2010 - December 2010
Walkercom January 2008 - January 2010
Northeastern University September 2005 - December 2007
CitiFinancial September 2006 - June 2007
Avaya GlobalConnect Ltd February 2005 - July 2005
Education
Northeastern University 2005 — 2007
Master's, Telecommunication Systems Management
University of Mumbai 2000 — 2004
Bachelors, Electronics and Telecommunications
Aetna February 2008 - Present
LENDirect Mortgage September 2007 - February 2008
Mortgage Lenders Network December 2003 - January 2007
Fleet Bank January 2000 - September 2003
Education
Northeastern University 1993 — 1998
G Source, Inc 2015 - Present
Phoenix House 2014 - 2015
Healthfirst 2004 - 2013
United Healthcare 2002 - 2004
Aetna 1991 - 2002
Skills
Health Insurance, Managed Care, Medicaid, Insurance, Public Speaking, Employee Benefits, Medicare, Healthcare, Healthcare Information..., Hospitals, Marketing, Healthcare Industry, Strategic Planning, Team Building, Training, Provider Relations, Business Development, Leadership, HIPAA, Project Management, Healthcare Consulting, Strategy, Contract Negotiation, Performance Improvement, Healthcare Management, Account Management, Sales Management, Sales Operations, Management, New Business Development, Sales, Health Policy, Network Development, Executive Management, Disease Management, Strategic Partnerships, Vendor Management, Leadership Development, Change Management, Coaching, Medicare Part D, Cross-functional Team..., Process Improvement, HMO, Selling, Marketing Strategy
Education
Northeastern University
Bachelor of Science (BS)
Arbor Material Handling August 2011 - Present
chs, Easton Hospital April 2005 - March 2010
Aetna February 2000 - April 2005
Skills
Customer Service, Customer Satisfaction, Inventory Management, Warehousing, Process Improvement, Outlook, Account Management, Operations Management, Team Building, Shipping, Logistics, Microsoft Word, Microsoft Excel, Inventory Control, Microsoft Office, Leadership
Education
Northampton Community College
Northmpton Area Senior High School
Aetna March 2013 - Present
Aetna April 2007 - March 2013
Aetna January 2000 - April 2007
City of Chandler, Arizona January 1997 - January 2000
Skills
Health Insurance, Disability Insurance, Managed Care, HMO, Employee Benefits, Insurance, Brokers, Medicare, Health Savings Accounts, Underwriting, Claim
Education
Northern Arizona University 1990 — 1992
Master of Public Administration (M.P.A.), Emphasis in HR, minor in Criminal Justice
Northern Arizona University 1983 — 1987
Bachelor of Journalism, Major Journalism, Minor Criminal Justice
Mesa Community College
Certified to teach Community College, Public Administration/Journalism
NASCO May 2012 - February 2015
Mphasis September 2007 - May 2012
Wolters Kluwer 2003 - 2007
Healthcare Logx 2000 - 2002
Aetna 1998 - 2000
Humana 1995 - 1998
FHP 1988 - 1995
Skills
BPO, Operations Management, Customer Relations, Business Intelligence, Analysis, Process Improvement, Healthcare, Outsourcing, HIPAA, Leadership, Team Building, Team Management, Call Center, Business Process..., Customer Satisfaction, Visio, Data Analysis, Vendor Management, Customer Service, Call Centers, Business Process, Business Analysis, Management, Cross Functional Team...
Education
North Dakota State University 1975 — 1980
Bachelor of Science
North Dakota State University
Bachelor of Science (B.S.)
BBVA Compass July 2013 - Present
Capital One April 2012 - February 2013
Fannie Mae January 2011 - February 2012
JPMorgan Chase January 2010 - January 2011
American Express April 2008 - December 2008
Charming Shoppes April 2007 - April 2008
Argus Information and Advisory Services June 2006 - December 2006
HSBC August 2005 - June 2006
Bank of America February 2004 - August 2005
Aetna August 2002 - November 2003
Skills
Risk Management, SAS, Data Mining, CRM, Predictive Modeling, Credit Risk, Quantitative Analytics, Business Strategy, Forecasting, SQL, Project Management, Competitive Analysis, Statistics, Databases, Consulting
Education
University of Oxford 2009 — 2011
Post Graduate Study, Software Engineering
Webster University 2007 — 2009
Master's, MBA
Regis University 2000 — 2002
MSc, Computer Information Technology
Northcentral University 1998 — 2000
PhD, Business Administration (Financial Management)
UNESCO IIEP- Paris 1997 — 1998
Diploma, Educational Planning and Management
University of Ghana 1993 — 1994
M.A., Pop Studies (Demographics, Economic Development, Social Policy)
University of Zambia 1987 — 1991
B.A., Economics, Demographics
University of Oxford
Master of Science, Software Engineering
North Central Texas College October 2011 - Present
Texas Department of Public Safety August 2007 - November 2009
Aetna 1999 - 2004
Skills
Technical Support, Microsoft Office, Microsoft Excel, Windows, Databases, Troubleshooting, Software Documentation, Training, Customer Service, Management, Analysis
Education
North Central Texas College 2013 — 2015
Associate of Applied Science May 2015, Networking Technology, Graduated August 2015
North Lake College 2000 — 2001
CIT Networking Assiciate, CISCO, CIT Certificate
Aetna March 2013 - Present
RCG Global Services August 2012 - March 2013
Health Net of the Northeast May 2003 - April 2011
Act 1 Personal Services February 2003 - May 2003
Nowak Data Systems December 2000 - June 2002
Health Net of the Northeast June 1999 - December 2000
M.D. Health Plan, Inc. March 1988 - June 1999
Colotone, Inc. March 1987 - January 1988
George Schmitt & Co, Inc. March 1978 - March 1987
Cott Corporation 1977 - 1978
Skills
Microsoft Excel, Microsoft Access, Microsoft Office, Business Objects, Health Insurance, Managed Care, Medicare, Data Analysis, Mas 90, Financial Accounting, Accounting, Accounting Applications, Revenue Cycle, Access, Analysis, Forecasting, Medicaid, Auditing, Accounts Receivable, Budgets, Leadership, Financial Reporting, Insurance, Healthcare, Process Improvement, Account Reconciliation, Finance, Financial Analysis, Sales, Payroll
Education
Northeastern University 1968 — 1973
Business, Accounting
Aetna September 2011 - Present
Kaiser Permanente November 2008 - October 2011
Great-West Health Care August 2003 - October 2008
WellPoint 1996 - 2003
Skills
Health Insurance, Brokers, Employee Benefits, Health Savings Accounts, Healthcare, Healthcare Management, Insurance, Managed Care, Medicare, New Business Development, Sales, Underwriting, Account Management, Health Care Reform, Long-term Care, Strategic Planning
Education
Northeastern Illinois University 1978 — 1982
BS
Aetna July 2014 - Present
Aetna July 2011 - July 2014
Aetna September 2008 - July 2011
Beazer Homes November 2007 - September 2008
Beazer Homes February 2005 - November 2007
DR Horton June 2003 - February 2005
Pulte Homes June 2002 - June 2003
Skills
Accounting, Financial Reporting, Sarbanes-Oxley Act, Financial Analysis, Variance Analysis, Financial Modeling, Forecasting, Managerial Finance, Management, Cost Accounting, Hyperion Enterprise
Education
Northern Arizona University 1998 — 2002
BS, Finance & Management
Keiler September 2012 - October 2013
Aetna June 2012 - September 2012
DAW Communications 2010 - 2010
TJX Companies- Bob's Stores April 2006 - January 2009
Ogilvy CommonHealth Worldwide June 2004 - April 2006
Skills
Advertising, Promotions, Direct Marketing, Marketing Communications, Social Media Marketing, Microsoft Office, Adobe Acrobat, Catia, Smartpath, Dashboard, Creative Direction, Direct Mail, Marketing, Management, Customer Service, Email Marketing, Brand Development, Marketing Strategy, Integrated Marketing, Digital Marketing, Strategy
Education
Saint Joseph's University 1999 — 2003
Bachelor of Business Administration (B.B.A.), Business Administration
Northeastern University
Master of Business Administration (M.B.A.), Business Administration and Management, General
Cigna Global Health Benefits April 2011 - Present
MedSolutions February 2010 - March 2011
Phoenix Life Solutions, Inc. 2008 - March 2010
Montgomery Child Advocacy Project 2005 - February 2010
Aetna 1997 - 2008
Shanley & Fisher 1996 - 1997
Department of Law & Public Safety/Division of Consumer Affairs 1995 - 1996
Cohen Shapiro 1992 - 1995
Skills
Medicaid, Corporations, Policy, Life Settlements, Medicare, Insurance, Health Law, Licensing, Managed Care, Healthcare, Corporate Governance, Commercial Litigation, Legal Writing, Litigation, Mediation, Privacy Law, Appeals, Employee Benefits, Health Policy, Claim, Contract Negotiation, Health Insurance, Insurance Law, Litigation Management, Legal Compliance, Employment Law, Corporate Law
Education
Northeastern University School of Law 1989 — 1992
JD, Law
Aetna November 2010 - Present
Private Clients January 2009 - June 2011
Lord Corporation 2004 - 2009
Underwriters Laboratories 2003 - 2003
Underwriters Laboratories 1997 - 2003
Underwriters Laboratories 1993 - 1997
Skills
Quality System, Coatings, Medical Devices, Troubleshooting, Engineering, Chemistry, Testing, Validation, Software Documentation, TGA, Laboratory, Polymers, Process Improvement, Biotechnology, Cross-functional Team..., Microsoft Office
Education
Central Carolina Community College
Certification
Durham Technical College
North Carolina State University
Bachelor of Science
Wake Technical Community College
Aetna January 2014 - Present
Coventry Health Care May 2009 - January 2014
Hallmark Services Corporation October 2002 - May 2009
Skills
Insurance, Health Insurance, Claim, Underwriting, Medicare, Claims Management, Employee Benefits, Disability Insurance, Reinsurance, Life Insurance, Property & Casualty..., Managed Care, Term Life Insurance, Brokers, Risk Management, General Insurance, Process Improvement, HIPAA, Medicaid, Liability, Business Analysis, Access, Analysis, Financial Risk, Workers Compensation, Health Savings Accounts
Education
North Central College 1997 — 2001
Bachelor's, History
Dexter Insurance Associates, Inc. October 2001 - Present
UnitedHealthcare May 1997 - October 2001
Aetna August 1989 - May 1997
Skills
Health Insurance, Employee Benefits, Insurance, Account Management, New Business Development, Data Analysis, Financial Analysis, Customer Service, Claim, Vision Insurance, Life Insurance, Risk Management, Disability Insurance, Underwriting, Brokers, Term Life Insurance, Benefits Administration, Long-term Care
Education
North Carolina State University
BA, Business Management and Economics
Aetna October 2010 - Present
St. Francis Hospital May 2010 - October 2010
Take Care Health Systems July 2007 - May 2010
Skills
Wellness, Nutrition, Fitness, Stress Management, Rehabilitation, Smoking Cessation, Health Education, Health Promotion, Wellness Coaching, Nutritional Counseling, Nutrition Education, Weight Management, Fitness Training, Sports Nutrition, Public Speaking, Coaching, PowerPoint, Teaching, Research, Employee Wellness, Microsoft Excel, Microsoft Word, Microsoft Office, Employee Wellness..., Behavior Change
Education
Simmons College 2006 — 2007
MS, Nutrition and Health Promotion
Northeastern University 2003 — 2006
BS, Cardiopulmonary and Exercise Science
Aetna February 2015 - Present
Expedia March 2013 - February 2015
iDiscover Global, Inc. May 2012 - March 2013
TeleDirect International 2007 - 2009
Skills
Systems Administration, Storage Administration, Active Directory, Windows, Linux, Powershell, VBScript, Hardware Deployments, Infrastructure..., Infrastructure..., VMWare, NAS, SAN, DAS, Telephony, HIPAA, Server Migration, Server Consolidation, Datacenter..., System Administration, VMware, Data Center, DNS, Disaster Recovery, Servers, Troubleshooting, Windows Server, Project Management
Education
Northern Arizona University
B.S.
University of Phoenix
MBA
Life and Specialty Ventures, LLC August 2013 - Present
Dearborn National July 2011 - April 2013
Metropolitan Life Insurance Company December 2002 - July 2011
Aetna January 1999 - February 2002
Skills
Insurance, Disability Insurance, Life Insurance, Health Insurance, Underwriting, Employee Benefits, Brokers, General Insurance, Strategic Planning, Dental Insurance, Employee Training, Public Speaking, Business Process..., Software Testing Life..., Project Analysis, Process Improvement, Account Management, Long-term Care, Business Analysis, Claim, Management, Sales, Financial Analysis, Leadership, Project Management, Finance, Claims Management, Risk Management, Training, Analysis, Customer Service, Relationship Management, Workers Compensation, Reinsurance, COBRA, Time Management, Financial Services
Education
The University of Texas at Arlington 1997 — 1999
Bachelor's of Arts and Science, Communication, Journalism, and Related Programs
The University of North Texas 1996 — 1997
Bachelor of Arts and Science, Communication, Journalism, and Related Programs
North Lake College 1992 — 1996
Journalism
Aetna May 2015 - Present
Aetna June 2013 - April 2015
Aetna 2013 - 2015
Google November 2012 - 2013
Euclid Smiles Family Dental January 2011 - July 2011
HSBC August 2007 - June 2010
Skills
CRM, Team Leadership, Data Entry, Invoicing, Accounting, Accounts Receivable, Software Documentation, Microsoft Office, Lotus Notes, QuickBooks, Accounts Payable, Team Management, Public Relations, Administrative..., Office Operations, Multitasking Skills, Credit Analysis, Retail Banking, Project Coordination, Six Sigma, PCP, Live Meeting, Organizing Meetings, Audi, Microsoft Excel, Microsoft Word, Travel Management, Credit Bureau, Black Belt, Compliance, Provider Enrollment, Conference Coordination, Corporate Communications, Program Coordination, Meeting Planning, Meeting Scheduling, Document Review, Document Management, QNXT, Claims Management, Provider Relations, Operations Management, Event Management, Customer Service, Management, Training, Travel Arrangements, Process Improvement, Concur, Vendor Management
Education
North Park University 2015 — 2016
Master of Business Administration (M.B.A.), Accounting and Finance
North Park University 2011 — 2014
Bachelor's Degree, Business Administration, Management and Operations
Sikkim Manipal University of Health, Medical and Technological Sciences 2004 — 2009
Bachelor of Business Administration (BBA), Buisness, 3.75
our lady queen of the missions
Aetna July 2012 - Present
Tayani Eye & Skin Surgical Group (formally: Tayani Eye Institute) December 2009 - July 2012
Aetna, INC. 2007 - 2009
Talbert Medical Group 2006 - 2007
Skills
Healthcare, Managed Care, Medicare, Sales, Healthcare Industry, Medicine, Health Insurance, Insurance, Strategic Planning, Management, Network Development, Medicaid, HMO, Process Improvement, Business Development, Salesforce.com, New Business Development, Employee Benefits, Team Building, Program Management, Ophthalmology, Sales Management, Business Analysis
Education
Northeastern University 2014 — 2016
Business of Science Health Care Management, Health/Health Care Administration/Management
Aetna September 2006 - Present
MVP Health Care May 2004 - July 2006
Highmark Inc. August 1999 - May 2004
Prudential Financial March 1997 - May 1999
Aetna July 1991 - February 1997
United States Navy (Naval Nuclear Power School) 1986 - 1991
Education
University of Central Florida 1988 — 1990
Master of Arts (M.A.), Applied Economics
North Dakota State University 1982 — 1986
Bachelor of Science (B.S.), Mathematics
St. Luke's University Health Network September 2008 - Present
Lehigh Valley Health Network January 2002 - September 2007
Aetna June 2000 - November 2002
United Healthcare May 1997 - June 2000
The Prudential Healthcare Group September 1990 - November 1996
Skills
Excel, Word, Healthcare, Insurance, Employee Benefits, Budgets, PowerPoint, Microsoft Office, Public Speaking, Medical Terminology, Medicare, Accounting, Managed Care, Outlook, Access, Customer Service, Event Planning, Process Improvement, Software Documentation, Microsoft Excel, Healthcare Management, Leadership, Data Analysis
Education
Temple University 1987 — 1989
BBA, Risk Management and Insurance
Northampton Community College 1985 — 1987
General Studies, Business Administration and Management, General
Aetna August 1998 - Present
Education
North Dakota State University 1994 — 1997
Bachelor's degree, History
City of Shoreline January 2012 - Present
Aetna February 2005 - September 2009
Verity Credit Union September 2000 - December 2004
Education
North Seattle College 2010 — 2012
The Hartford Manager Financial Services - GBDThe Hartford2005 - 2010
The Hartford 1999 - 2005
The Hartford 1998 - 1999
The Hartford 1994 - 1998
Aetna 1991 - 1994
Ernst & Young 1988 - 1991
Skills
Accounting, Audit, Internal Audit, Process Improvement, Business Analysis, Auditing, Business Process, Compliance, Accounts Receivable, Accounts Payable, Business Process..., Mentoring, Coaching, User Acceptance Testing, Supervisory Skills, Problem Solving
Education
Northeastern University 1983 — 1988
BSBA, Accounting and Management
Aetna April 2007 - Present
Aetna January 2000 - April 2007
City of Chandler January 1994 - December 1999
Skills
Health Insurance, Insurance, Managed Care, Account Management, Brokers, Medicare, Underwriting, Employee Benefits, Disability Insurance, Strategic Planning, Property & Casualty..., Health Policy, Customer Retention, Healthcare, Consumer Healthcare
Education
Northern Arizona University 1989 — 1991
MPA, Public Administration
Northern Arizona University 1983 — 1987
Bachelor of Science, Journalism
Aetna October 2013 - Present
Coventry Health Care, an Aetna Company August 2011 - October 2013
Coventry Health Care/WellPath Select April 1998 - August 2011
WellPath Select, Inc. 1996 - 1998
Interim HealthCare 1996 - 1996
North Carolina Central University 1994 - December 1995
North Carolina Central University 1993 - 1994
Skills
Medicare, Insurance, Health Insurance, Healthcare, Medicaid, Claim, HIPAA, Health Policy, Medicare Part D, Management
Education
North Carolina Central University School of Law
Doctor of Law (J.D.)
University of North Carolina at Chapel Hill
Bachelor of Arts (B.A.)
Aetna March 2014 - Present
Choices Network of Arizona November 2008 - March 2014
Skills
Customer Service, Case Management, Health Insurance, Healthcare, Management, Medicare, Microsoft Excel, Microsoft Office, Process Improvement, Rehabilitation
Education
Northern Arizona University 1999 — 2002
Bachelor of Science (BS), Sociology Corrections Pre-law
Hillside Covenant Church June 2012 - Present
Aetna March 1997 - April 2012
Addus HealthCare, Inc. September 1985 - March 1997
Skills
Nursing, Healthcare, Case Managment, Treatment, Case Management, Diabetes, IV
Education
North Park University 1966 — 1971
Bachelor's of Science in Nursing, Registered Nursing/Registered Nurse
Boardman High School
Aetna 1994 - Present
Tekelec 1989 - 1994
Education
North Carolina State University 1984 — 1987
General College
Aetna June 2013 - Present
Coventry Health Care January 2013 - June 2013
Loyola Academy August 2004 - July 2012
Skills
Exam P, 1st attempt,..., Exam FM, 1st attempt,..., Exam MLC, 1st attempt,..., Exam MFE, 1st attempt,..., Exam C, 1st attempt,..., All VEE's completed as..., Proficient in Microsoft..., Beginning programming..., Introductory knowledge..., Public Speaking, Microsoft Excel, Tutoring, Staff Development, SAS, Curriculum Development, VBA, Statistics, Actuarial Science, Curriculum Design, Higher Education, Teaching
Education
Northeastern Illinois University 2011 — 2015
MS, Applied Mathematics, 4.0
National Louis University 2007 — 2008
MA, Teaching Secondary Mathematics, 4.0
University of Illinois at Urbana-Champaign 1999 — 2003
BS, General Engineering, 3.4
Self-Employed November 2010 - Present
Milliman October 2009 - October 2010
Solucia June 2008 - September 2009
Aetna January 2006 - April 2008
Aetna, Consumer Markets Actuarial Systems, Research & Studies January 2003 - December 2005
Aetna, Consumer Markets Actuarial December 2001 - December 2002
Aetna, Northeast Actuarial October 1999 - December 2001
Aetna, Core Health Insurance Actuarial October 1998 - October 1999
Aetna, Core Health Insurance Actuarial February 1997 - October 1998
Aetna, Experience Analysis & Health Care Trends November 1995 - February 1997
Skills
Employee Benefits, Actuarial Science, Health Insurance
Education
Northeastern University
MS, Actuarial Science
Worcester Polytechnic Institute
BS, Mathematics
Kemp Valley Sales May 2012 - June 2012
The Children's Education and Learning Center 2008 - 2011
Aetna 1990 - 2002
Education
Northampton Community College 2005 — 2006
Specialized Diploma, Early Childhood Development, 3.9
Northampton Community College 2003 — 2003
Certificate, Basic Computers
Catasauqua High School 1984 — 1988
Diploma, General Studies
Holly Springs High School September 2014 - Present
Aetna September 2012 - Present
Coventry Health Care September 2012 - November 2013
AKC Pet Healthcare August 2007 - September 2012
CIGNA Healthcare 1999 - 2007
Skills
P&C License, Insurance, Employee Benefits, Health Insurance, Public Speaking, Claim, Term Life Insurance, Long-term Care, Medicare, Health Savings Accounts, Life Insurance, Workers Compensation, Disability Insurance, Direct Sales, Property, Sales, Managed Care
Education
North Carolina State University 1993 — 1998
Bachelor's degree, Sociology
The Hartford August 2013 - Present
The Hartford January 2008 - Present
The Hartford January 2008 - Present
The Hartford 2008 - 2012
The Hartford 2008 - 2012
Aetna July 1977 - July 2007
Skills
PMP, Vendor Management, Project Portfolio..., PMO, Business Analysis, Resource Management, Program Management, Process Improvement, Requirements Gathering, IT Strategy, Business Requirements, Requirements Analysis, Risk Management, Visio, Enterprise Architecture, Change Management, Software Project..., Business Process...
Education
Northeastern University 1971 — 1974
Master of Education (MEd), Mathematics
WellPoint August 2010 - Present
Aetna August 2008 - August 2010
Skills
Pediatric Nursing, Nursing Infomatics, Nursing Instructor, Clinical Training
Education
Northeastern University 2012 — 2012
Wayne State University
BSN, Registered Nursing/Registered Nurse
Marsoner, Inc. d.b.a. Fascinations 2015 - Present
Aetna 2009 - 2014
Skills
Healthcare, Nonprofits, Community Outreach, Team Building, Social Services, Customer Service, Training, Public Speaking, Crisis Intervention, Case Management, Program Management, Leadership, Public Relations, Strategic Planning, Motivational..., Event Planning
Education
Northern Arizona University 2004 — 2007
Bachelor of Applied Science (B.A.Sc.), Public service agency
Northern Arizona University
Master of Education (M.Ed.), Human Relations
A Functional Way, LLC November 2013 - March 2015
State of Colorado 2007 - 2012
BI Incorporated 2006 - 2007
UnitedHealthcare 2005 - 2006
Breckenridge Medical Center 2003 - 2004
Travelers 2000 - 2002
Aetna 1999 - 2000
Skills
Problem Solving, Claim Investigation, Organization, Time Management, Case Management Software, customer service, Close Attention to..., Customer Service, Telephone Skills, Data Entry, Policy, Leadership, Entrepreneurship, Small Business, Personal Development
Education
Northeastern University 1997 — 1998
Master's degree
Wentworth Institute of Technology
Associate of Arts (AA)
Aetna December 2013 - Present
Aetna October 2012 - December 2013
Skills
Insurance
Education
Northampton Community College 2001 — 2003
Associate's degree, Liberal Arts and Sciences/Liberal Studies
Aetna 1994 - Present
Tekelec 1989 - 1994
Skills
Project Management, NCQA, HEDIS, Real Estate License
Education
North Carolina State University
CSX Technology January 2010 - January 2013
CSX Technology 2010 - 2013
Reichard Staffing, Inc January 2010 - January 2010
Florida Blue January 2003 - January 2009
Aetna January 1999 - January 2002
PRUDENTIAL January 1994 - January 1999
PRUDENTIAL January 1979 - January 1994
Skills
Computer Security, Security, Unix, Information Security, Disaster Recovery, Testing, Technical Support, Access, Requirements Analysis, SharePoint, Business Analysis, Windows, Quality Assurance, Information Technology, Management, Vendor Management
Education
North Carolina State University
BS, Mathematics
Target Pharmacy January 1994 - Present
Caremark January 2011 - May 2013
CVS Caremark Corporation 2011 - 2013
Aetna Pharmacy Management May 2000 - January 2011
Aetna March 1999 - April 2000
Aetna Pharmacy Management January 1999 - January 2000
Skills
Medicare, Pharmacy, Pharmacueticals, Software Documentation, Prescription, Claim, Healthcare Information..., Databases, Auditing, Security, Time Management, Troubleshooting, Long-term Care, Policy, Insurance, Managed Care, Healthcare
Education
North Hennepin Community College
Xcel Energy 2007 - Present
Aetna November 1999 - 2006
Prudential Healthcare November 1989 - November 1999
Education
North Hennepin Community College 1983 — 1985
Aetna May 2013 - October 2014
Coventry Health Care, an Aetna Company April 2007 - May 2013
Concentra July 2003 - April 2007
Broadview Networks June 2002 - July 2003
Network Plus, Inc December 1999 - June 2002
Iron Mountain March 1997 - December 1999
Beth Israel Deaconess Medical Center July 1989 - March 1997
US Army May 1985 - May 1989
Skills
Unix, Management, Microsoft Office, Process Improvement, SQL, Windows, Research, Training, Customer Service, Citrix, HP Proliant, Windows Server, HP-UX, Cisco Routers, Perl Automation, IBM AIX, EMC Storage
Education
Northeastern University
Computer Programming and Systems Analysis Certificate, Information Technology
U.S. Army Solder Support Institute - Fort Benjamin, Harrison, IN
Informations Systems Operator, Information Technology