Aetna Company
Industry: Managed care company
DescriptionAetna Inc. is an American managed health care company that sells traditional and consumer directed health care insurance plans and related services, such as medical, pharmaceutical, dental, behavioral ... Headquarters: Hartford, Connecticut, United States CEO: Mark Bertolini (Nov 29, 2010–) Parent organization: CVS Health Revenue: 60.54 billion USD (2017) Number of employees: 49,828 (2017) Subsidiaries: Coventry Health Care, Aetna International Inc.,
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Aetna Employees
Aetna April 2007 - Present
Great West Healthcare June 2004 - April 2007
United Shockwave Therapies, LLC October 2002 - June 2004
University of Chicago Hospitals November 1999 - September 2001
SNI Management 1995 - 1999
Rush Presbyterian St. Luke's Medical Center 1990 - 1994
Skills
Network Development, Managed Care, Healthcare, Contract Negotiation, HMO, Medicaid, Medicare, Healthcare Management, HIPAA, Health Policy, Healthcare Information..., Credentialing, Revenue Cycle, Claim, Process Improvement, Physicians, Cross-functional Team..., Strategic Planning, Program Management, Project Management, EMR, Leadership, Change Management, Strategy, Negotiation, Case Managment, Physician Relations, Utilization Management, Case Management, Healthcare Consulting, Clinical Research, Employee Benefits, EHR, Seniors, Long-term Care, Geriatrics, Elder Care, Home Care
Education
Northwestern University
Masters of Science, Communications
University of Illinois at Urbana-Champaign
Bachelor of Science, Community Health
Aetna May 2012 - Present
Literacy DuPage January 2012 - December 2012
MetLife January 2004 - April 2011
First Penn Pacific/Lincoln Financial Group January 1998 - January 2004
Unicare January 1997 - January 1998
United Health Care January 1996 - January 1997
Skills
Underwriting, Microsoft Office Suite, Claims, Brokers, Term Life Insurance, Risk, Compliance, Policy, Insurance, Employee Benefits, Disability Insurance, Process Improvement, Training, Microsoft Office, Claim
Education
Northern Illinois University
Bachelor of Arts, History
Eagle Mountain-Saginaw ISD and Crowley ISD 2014 - Present
CENTURY 21® 2012 - 2014
Upper Peninsula 1993 - 2012
Fort Worth ISD 1990 - 1993
Aetna 1982 - 1990
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, C++, C, Java
Education
Texas Wesleyan University 1986 — 1990
Bachelor of Science (B.S.), Environmental Biology
Northern Michigan University
Master of Education (M.Ed.), Environmental Science
Banner Health July 2015 - Present
Aetna April 2012 - July 2015
Coventry Health Care March 2007 - April 2012
Coventry Health Care September 2001 - March 2007
First Health July 1997 - September 2001
Health Care Compare April 1994 - July 1997
Health Care Compare November 1993 - April 1994
Skills
Health Insurance, Process Improvement, Managed Care, Training, Software Documentation, Claim, Healthcare, Workers Compensation, Leadership, Customer Service, Provider Relations, Business Analysis, Healthcare Management, Call Center, Account Management, Call Centers, Six Sigma, Green Belt Certificate, Documentation, Claims, Operations Management, Change Management, Microsoft Office, Vendor Management, Contract Management, Lean Six Sigma, Medical Coding, Medical Billing, Health Plan Operations, Federal Healthcare
Education
Villanova University 2012 — 2012
Lean Six Sigma Certificate
Villanova University 2011 — 2011
Six Sigma Green Belt Certificate
University of Phoenix 1998 — 2000
Master of Business Administration
Northern Illinois University 1989 — 1993
Bachelor of Arts, Psychology
The Advisory Board Company 2014 - Present
Aetna January 2014 - October 2014
Aetna May 2012 - January 2014
Kaufman Hall December 2010 - May 2012
Kaufman Hall December 2007 - June 2009
Kaufman Hall March 2006 - December 2007
Mitretek Healthcare - Jennings Ryan & Kolb July 2003 - March 2006
Washington University in St. Louis 1999 - 2003
Cap Gemini Ernst & Young February 2002 - May 2002
Skills
Management Consulting, Business Strategy, Strategic Planning, Strategy, Mergers, Due Diligence, Project Management, Competitive Analysis, Healthcare, Cross-functional Team..., Process Improvement, Market Research, Analysis, Business Development, Market Analysis, Leadership, Healthcare Consulting, Entrepreneurship, Finance, Business Planning, Data Analysis, Management
Education
Northwestern University - Kellogg School of Management 2009 — 2010
MBA
Washington University in St. Louis - Olin Business School 1999 — 2003
BSBA
The Blake School 1995 — 1999
High school diploma
Dallas Behavioral Hospital October 2013 - Present
Corpus Christi Rehab Hospital (formerly Esplanade Rehab) September 2012 - December 2013
Integrity Transitional Hospital 2010 - 2012
Aetna January 2008 - April 2010
Aetna January 2006 - January 2008
Aetna January 2004 - January 2006
Allied Interstate January 2003 - January 2004
TXU Energy January 2001 - January 2003
Gregg Lutman Motor Company January 1999 - January 2002
Skills
Bilingual, Project Management, Marketing, Forecasting, Market Analysis, Problem Solving, Communication, Leadership, Team Building, Mentoring, Organizational..., Job Coaching, Analytical Skills, Presentations, Observation, Project Coordination, Goal Setting, Typing, 10 Key, Management, Customer Service, Customer Service..., Health Insurance, Accounts Payable, Executive Management, Managed Care, Healthcare Industry, Software Documentation, HIPAA, Healthcare Consulting, Strategy, Healthcare
Education
Texas Woman's University 2010 — 2012
Master of Business Administration (MBA), International Business
Northwood University 2006 — 2010
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Aetna June 2011 - Present
Virginia Farm Bureau March 2001 - June 2011
Kaiser Permanente 1997 - 2001
Education
Northern Virginia Community College
Business Administration A.S
Lori's Gifts July 2011 - December 2012
Aetna August 1986 - August 1988
Barnett Bank August 1984 - August 1986
Citizens Savings and Loan August 1982 - July 1984
AMC Theatres June 1981 - August 1982
Walt Disney World June 1980 - January 1981
Skills
Visual Merchandising, Store Management, Merchandising, Loss Prevention, Inventory Management, Fashion, POS, Sales, Social Networking, Time Management, Microsoft Word
Education
University of South Florida
Bachelor’s Degree, Theatre arts
Northwestern State University 1979 — 1980
Interior Design
University of South Florida
B.A. Theatre Arts
Wellmark October 2012 - Present
Booz & Company April 2011 - October 2012
UnitedHealth Group April 2007 - May 2011
Aetna 2004 - 2006
United HealthGroup May 2001 - November 2004
CSC 1997 - 2001
Skills
SOA, Enterprise Architecture, IT Strategy, SDLC, Program Management, Business Analysis, Business Intelligence, Business Architecture, Solution Architecture, Vendor Management, Management Consulting, Business Transformation, Team Building, Governance, Management, Performance Improvement, Business Process, Leadership, Strategy, Enterprise Software, Architecture, Data Center, Requirements Analysis, Thought Leadership
Education
BTech 1985 — 1989
BTech, Computer Engg
Loyola High School
Northwestern University - Kellogg School of Management
Executive Management Program
Darwinian Method, Inc. 2005 - Present
Vintage Promotions, Inc. September 2001 - January 2005
Fidelity Investments 2000 - 2001
Alliance Capital Management 1999 - 2000
Aetna 1997 - 1999
Zurich Scudder Investments 1995 - 1997
Kemper Funds 1992 - 1995
Skills
Mutual Funds, New Business Development, Investments, Sales, Business Development, Marketing Strategy, Retirement Planning, Sales Operations, Financial Services, Relationship Management, Insurance, Strategic Financial..., Series 7, Financial Analysis, Small Business, Retirement, 401k, Wealth Management, Asset Allocation, Risk Management, Asset Management, Investment Advisory
Education
Northern Illinois University - College of Business 1987 — 1991
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
Deloitte Consulting LLP August 2015 - Present
Aetna May 2014 - September 2014
Alaska Federation of Natives June 2013 - September 2013
Alaska Federation of Natives June 2012 - September 2012
Skills
Editing, Public Speaking, Nonprofits, Facebook, Data Analysis, Fundraising, Social Media, Leadership, Health Insurance, French, Microsoft Excel, Microsoft Word, Access
Education
Northwestern University 2011 — 2015
Bachelor's Degree, Economics, Political Science, Business Institutions
Teladoc January 2015 - Present
Aetna March 2012 - January 2015
Sandbox Industries June 2008 - March 2012
Bloom Health December 2009 - September 2011
Banc of America Securities 2003 - 2008
Fluid 1999 - 2001
USWeb 1997 - 1999
Skills
Healthcare, Venture Capital, Mergers, Investments, Strategy, Corporate Development, Start-ups, Private Equity, Entrepreneurship, Business Development, Business Strategy, Due Diligence, Management Consulting, Strategic Planning, Financial Modeling, Valuation, Investment Banking, Corporate Finance, Mergers & Acquisitions, Management, Finance
Education
Northwestern University - Kellogg School of Management 2001 — 2003
MBA, Accounting and Finance
Stanford University 1991 — 1995
BA
Mini Tours December 2014 - Present
Aetna September 2012 - November 2014
Aetna July 2012 - August 2012
Aetna May 2011 - July 2012
St. Charles Country Club April 2008 - June 2011
St Charles Country Club May 2003 - May 2011
Skills
Sales, Accountable Care, Health Insurance, Employee Benefits, Marketing, Customer Service, Social Media, Time Management, Outlook, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Golf, Golf Management, Public Speaking, Social Networking, Leadership, Customer Satisfaction, Event Planning, Team Leadership, Training, Healthcare, Insurance, Sales Management, Team Building, Strategic Planning, Coaching, Recruiting, Customer Retention, Building Relationships, Sales Process, Teamwork, Leadership Development, Selling, Negotiation, New Business Development, Sales Operations, Employee Training, Business Development, Sales Presentations, Management, B2B, Marketing Communications, Marketing Strategy
Education
Northern Illinois University - College of Business 2007 — 2011
Bachelor of Science (BS), Marketing/Sales
Randstad October 2014 - Present
Liberty Mutual Insurance January 2008 - October 2014
Liberty Mutual Insurance November 2006 - January 2008
Aetna September 2004 - September 2006
Skills
Insurance, Disability Insurance, Life Insurance, Health Insurance, Underwriting, Data Analysis, Analysis, Employee Benefits, Highly detail oriented, Customer service skills, negotiation skills, Research, Process Improvement, Dental Insurance, Compliance, state filings, Claim, Employment Contracts, Contract Negotiation, Negotiation, Customer Service, Contract Law, Contract Management, Contractual Agreements
Education
University of New Hampshire 2000 — 2002
Bachelor's, English
Northern Essex Community College 1998 — 2000
Associate's, Journalism/Broadcasting
Aetna October 2014 - Present
Aetna January 2014 - October 2014
AIESEC August 2012 - December 2013
Northern Illinois University January 2013 - May 2013
Renaissance Softlabs December 2010 - June 2012
Skills
HTML, C++, C, Java, SQL, MySQL, Java (J2EE), C, C++,..., Unix ,Linux ,Mysql, MS Office ,, MS Sql..., Hadoop, Hive, Sqoop, Oozie, Zeke, OCR, Tesseract, RESTful WebServices, Apache Pig, Netezza, Data Analysis, Machine Learning, SAS, Apache Nifi, Apache Spark, Scala, Flume, Python, XML, Bash, Shell Scripting, Apache Hue, YARN, MapReduce, Hortonworks HDP, Red Hat Linux, HBase, Solr, ElasticSearch, SparkSQL, pyspark, Apache Tomcat, Jenkins, JIRA, Confluence, Agile Methodologies, Git, JavaScript, PHP, Microsoft Excel, Java Enterprise Edition
Education
Gurunanak Institute Of Technology 2008 — 2012
Bachelor's degree, Computer Science, A
Northern Illinois University
Master's degree, Computer Science
Enchanted Gardens LLC May 2003 - Present
The Hartford August 2001 - January 2003
Travelers October 2000 - March 2001
Computer Sciences Corporation November 1998 - September 2000
Travelers January 1998 - October 1998
The Hartford July 1997 - December 1997
The Phoenix Companies February 1997 - July 1997
CIGNA April 1996 - February 1997
Orion Capital Companies, Inc. February 1995 - April 1996
Aetna February 1994 - February 1995
Skills
SQL, Data Modeling, JCL, COBOLII, Easytrieve, System Testing, Microsoft Word, Microsoft Excel, PowerPoint, Consulting, Workers Compensation, Commercial Insurance, Technical Writing, Disaster Recovery, Requirements Gathering, Process Improvement
Education
Northwestern Connecticut Community College 1984 — 1984
Classes taken, English Language and Literature/Letters, 4.0
University of Hartford 1976 — 1976
Sociology, 4.0
Avon High School 1974 — 1976
High School Diploma (at end of Junior year), College Prep.
Aetna June 2015 - Present
NYC Data Science Academy Bootcamp February 2015 - Present
Ready, Set, Go Program: A course in scientific communication January 2012 - Present
Northwestern University September 2007 - July 2013
Northwestern University March 2008 - September 2012
Apple Retail May 2007 - August 2007
NIST May 2005 - August 2005
NIST May 2004 - August 2004
Skills
Materials Science, Research, Public Speaking, Data Analysis, Characterization, Presentation Coaching, Project Planning, R Programming, PowerPoint, Matlab, Statistics, Adobe Photoshop, Adobe InDesign, Data Science, R, Experimental Design, Community Building, Physics, Microscopy, Mathematica, Microsoft Office, LaTeX, Chemistry, Labview, Optical Thin Films, Google Analytics, Data Mining
Education
Northwestern University 2007 — 2013
Ph.D., Materials Science
Penn State University 2003 — 2007
B.S., Materials Science and Engineering
Aetna May 2014 - Present
St. Joseph Orphanage November 2007 - Present
Skills
Psychotherapy, Behavioral Health, Clinical Supervision, Psychology, Treatment, Interventions, Program Development, Psychological Assessment, DBT, Community Outreach, Counseling Psychology, Motivational..., Nonprofits, Life Transitions, Crisis Intervention, Mental Health, Public Speaking, Social Services
Education
Northern Kentucky University
Bachelor of Science (B.S.), Social Work
University of Kentucky
Master of Social Work (MSW), Social Work
UnitedHealth Group April 2015 - Present
beBetter Health, Inc. November 2013 - Present
Aetna July 2006 - November 2013
RH Donnelly 2003 - July 2006
Skills
Health Insurance, Insurance, Employee Benefits, Strategic Planning, Life Insurance, Health Savings Accounts, Disability Insurance, Brokers
Education
Northern Illinois University 1996 — 2000
BA, Business
Aetna October 1996 - Present
Shriners Burns Institute Cincinnati Unit May 1986 - July 1994
Skills
Legal Research, Policy Writing, Legal Compliance, Standards Compliance, Managed Care, Nursing Process, Project Management, Utilization Management, Disease Management, Healthcare, HEDIS, Medicare
Education
Northern Kentucky University—Salmon P. Chase College of Law 2005 — 2009
Jurist Doctorate, Health Law
Medical Mutual of Ohio 2003 - Present
Aetna August 1997 - January 2003
Skills
Health Savings Accounts, Health Insurance, Employee Benefits, Underwriting, Term Life Insurance, Disability Insurance, Brokers, Insurance, Medicare, Life Insurance, Workers Compensation, Managed Care
Education
Northern Kentucky University
Psychology, Minor in Marketing
Anthem, Inc. March 2010 - Present
CDI Business Solutions December 2004 - March 2010
Independence Blue Cross & subsidiaries December 2004 - January 2010
SeaChange International (Digital Video Arts, LTD) June 2004 - December 2004
Aetna February 2004 - May 2004
Worthington Industries August 2002 - August 2003
Cambridge Technology Partners March 2000 - January 2001
JP Morgan Chase (First USA Bank, NA) December 1996 - March 2000
MBNA (Bank of America) May 1994 - December 1996
Kraft General Foods 1991 - 1993
Skills
AAPM - MPM Certification, PMI - PMP Certification, Vendor Management, CMM, Financial Risk, SDLC, PMO, Business Analysis, Program Management, Project Portfolio..., Resource Management, Process Improvement, Requirements Analysis, MS Project, Visio, Software Project..., Project Management, Strategy, Software Documentation, Project Planning, Agile Methodologies, SharePoint, Business Process, Business Requirements, Business Process..., PMP, Integration, Cross-functional Team..., Project Delivery, Change Management, CRM, ERP, IT Service Management
Education
Northwestern University 1985 — 1991
BS, Computer Science
Westtown Friends School 1976 — 1985
Diploma, College Prep
Aetna September 2008 - May 2015
NCO Customer Management, Inc. July 2006 - July 2008
Target November 2005 - February 2006
US Support Company February 2005 - April 2005
Skills
Microsoft Word, Microsoft Office, Microsoft Excel, PowerPoint, Type 45 wpm, Problem Solving, Health Insurance, Call Center, Medical Billing, Management, Team Building, Telephone Skills, Customer Service, Call Centers
Education
Kingwood Community College 2006 — 2008
Certification, Medical Office Management/Administration
Northwestern State University 2003 — 2006
Bachelor of Liberal Arts, Psychology
Yelp August 2015 - Present
Aetna May 2015 - Present
Yelp October 2014 - Present
Alzheimer's Association® September 2014 - Present
Aetna September 2014 - May 2015
Northwest Community Bank August 2010 - May 2014
LPL Financial October 2013 - February 2014
Northwestern Mutual June 2013 - July 2013
Best Buy June 2010 - February 2011
Skills
Finance, Banking, Customer Service, Sales, Microsoft Office, Retail Banking, Loans, Financial Analysis, Portfolio Management, Insurance, Cash Management, Microsoft Excel, Customer Satisfaction, PowerPoint, Teamwork, Communication, Microsoft Word, Credit, Time Management, Financial Risk, Training, Relationship Management, Travel, Mutual Funds, Accounting, Cross Selling, Account Reconciliation, Payments, Deposits, Bonds, Financial Services, Team Building, Lines Of Credit, Branch Banking, Life Claims, Disability Claims, Medical Applications, Healthcare
Education
Patten University 2014 — 2015
Master of Business Administration (M.B.A.), Strategic Management
Regent's University London 2014 — 2014
International Finance, 4.0
University of Hartford 2012 — 2014
BSBA, Economics and Finance, 3.33 GPA
Northwestern Connecticut Community College 2010 — 2012
Associate's degree, Sales, Distribution, and Marketing Operations, General
Northwestern Medicine September 2014 - Present
Banner Health December 2012 - September 2014
Advocate Health Care March 1997 - December 2012
Aetna May 1996 - June 1997
Aetna 1989 - 1997
UTMB June 1984 - March 1989
Skills
Quality Improvement, Disease Management, Healthcare, Utilization Management, Healthcare Management, Physician Relations, Nursing, Accountable Care, Managed Care, Chronic Care Management, Case Management Services, Medicare, EHR, Healthcare Reimbursement, Health Insurance, JCAHO, Revenue Cycle, Quality Management
Education
University of Houston-Clear Lake 1986 — 1988
Master of Business Administration (MBA), Health Care
Northern Illinois University 1978 — 1981
Bachelor's degree, Registered Nursing/Registered Nurse
Aetna
Skills
Employee Benefits, Insurance, Medicare, Underwriting, Brokers, Disability Insurance, Health Insurance, Claim, Managed Care
Education
Northwood University-Texas 2010 — 2013
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
Northwood University - DeVos Graduate School
Master of Business Administration (MBA), Business, Management, Marketing, and Related Support Services
ManBearCo November 2014 - Present
906 Technologies, LLC December 2005 - January 2015
BeHanson Concepts January 2008 - November 2014
Cognizant Technology Solutions July 2012 - June 2014
Aetna July 2012 - April 2014
Northern Michigan University December 2008 - October 2011
Northern Michigan University September 2003 - January 2006
Skills
PHP, CSS, MySQL, AJAX, HTML 5, Mobile Applications, XML, Java, Scrum, JavaScript, Flash, ActionScript, Agile Methodologies, Oracle, Web Development, jQuery, ActiveCollab, iOS development, Android Development, Leadership, User Experience Design, Requirements Gathering, Software Project..., Technical Project..., Technical Analysis, Subject Matter Experts, Secure Code Review, Custom CMS Development, Xamarin, Xcode, Kony Mobile Development, ClearQuest, ClearCase, Mobile Technology, Mobile Architecture, PhoneGap, Agile Project Management, Agile Coaching, User Interface..., UAT coordination, Technical Documentation, Knowledge Transfer, RTC, JIRA, CMS, SVN, Coding Standards, Acceptance Criteria, IBM Rational Tools, HTML5
Education
Northern Michigan University 2003 — 2007
Network Computing, Content & Database Management, Security, Web Applications
Aon Hewitt November 2012 - Present
Buck Consultants 2009 - Present
Hewitt Associates September 1999 - September 2008
Chase/USI Consulting Brokerage 1997 - 1999
aetna 1995 - 1996
Skills
Strategic Health Care..., Senior Client Management, Contract Negotiations, Public Speaking, Contract Negotiation, Strategy, Marketing, Consulting, Employee Benefits, Business Strategy, Sales Operations, Insurance, Human Resources, Mergers & Acquisitions, Healthcare, Sales, Leadership, Executive Management, Performance Management, Management Consulting, Business Development
Education
Northwestern University 1981 — 1985
BA, Economics
Aetna January 2014 - December 2014
Aetna June 2008 - January 2014
Aetna 2007 - 2008
Hartford Police Department 1987 - 2007
Skills
Fraud, Risk Assessment, Security Awareness, Risk Management, Private Investigations, Training, Team Building, Customer Service, Emergency Management, Physical Security, Crisis Management, Leadership Development, Security, Investigation, Management, Policy, Strategic Planning, Enforcement, Vendor Management, Protection, Firearms, Crime Prevention, Executive Protection, Homeland Security, Background Checks, Internal Investigations, Surveillance, Budgets, Workplace Violence, Personal Security, Corporate Security, Law Enforcement..., Employee Relations, Security Management, Security Training, Loss Prevention, Operations Management, Security Operations, Personal Protection, Security Audits, Coaching, Supervisory Skills, Asset Protection, Access Control, Interrogation, Criminal Justice, Criminal Investigations, CCTV, Business Continuity, Law Enforcement
Education
Trinity College-Hartford
Master's Degree, Public Policy Analysis
Saint Anselm College
Bachelor's Degree, Criminal Justice
Northwestern University - Kellogg School of Management
Senior Executive Leadership Program
Metropolitan Life Insurance Company February 1999 - Present
Standard Insurance Company 1997 - October 1998
Rogers Benefit Group January 1994 - 1997
Aetna May 1990 - January 1994
Aetna May 1989 - August 1989
Skills
Property and Casualty..., Life and Health License, securities licensed 6..., Insurance, Disability Insurance, Health Insurance, Account Management, Health Savings Accounts, Sales, Business Development, Employee Benefits, Brokers, Term Life Insurance, Underwriting, Employee Training, Group Insurance, 401k
Education
Northern Arizona University, College of Business Administration 1986 — 1990
BSBA, Finance
Unemployment December 2014 - Present
Pharmaceutical Strategies February 2007 - Present
WestRiveRX November 2009 - December 2014
Lahey Hospital & Medical Center February 2007 - May 2009
Injured Workers Pharmacy September 2006 - December 2006
NEBS July 2006 - September 2006
Freedom Fertility Pharmacy September 2003 - June 2006
Aetna September 2002 - February 2003
CVS Caremark Corporation September 1999 - August 2002
KinderCare September 1995 - September 1997
Skills
Pharmacy, Pharmaceutical Industry, Compounding, Data Entry, IV, Healthcare, Inpatient, Managed Care, Long-term Care (present..., Purchasing, Time Management, Pharmacy Automation, HIPAA, Training, Customer Service, Hospital Inpatient..., Fertility Pharmacy..., Prior Authorization..., Retail Pharmacy, Early Childhood..., Girl Scout Leader (all..., Accounts Payable, Workers' Compensation..., Microsoft Office, Hospitals, Microsoft Excel, Retail
Education
Northern Essex Community College 1982 — 1983
Pre-Nursing Studies
Lawrence High School 1978 — 1982
High School Diploma, Accounting and Business/Management, I was an average B student with some As.
United Healthcare March 2013 - Present
Aetna January 2009 - Present
Aetna August 2001 - January 2009
USCO January 2000 - September 2001
RCG CONSULTING February 1997 - October 1999
Skills
SDLC, Process Improvement, Health Insurance, Agile & Waterfall..., Rational Team Concert, Rational Quality Manager, CMMI, SEPG, ClearQuest, ClearCase, ReqPro, Strategic Planning, Requirements Management, Cross-functional Team..., PMP
Education
Northwestern Connecticut Community College
Aetna June 2011 - Present
Aetna September 2003 - March 2011
Skills
Employee Benefits, Live Meeting, Health Insurance, Insurance, SnagIt, Process Improvement, HIPAA, Requirements Gathering, Outlook, Microsoft Word, Customer Service, Microsoft Excel, Project Management, Data Analysis, Access, User Acceptance Testing, Microsoft Office, PowerPoint, Public Speaking, Software Documentation, SharePoint, Visio
Education
Northern Michigan University 1993 — 2000
Aetna May 1995 - Present
Theatre Works Inc. / Phoenix Theatre 2004 - Present
Sylvan Learning Center - Phoenix, AZ 2006 - 2014
Creative Stages Youth Theatre October 2010 - August 2013
John Robert Powers 2007 - 2009
Diagnostek Inc / PERFORM Cost Management March 1993 - November 1994
PCS Health Systems July 1991 - March 1993
American Express December 1980 - July 1991
Skills
Training, Leadership, Time Management, Customer Service, Employee Benefits, Marketing, Insurance, Coaching, Team Building, Leadership Development, Sales, Organizational..., Fundraising, Employee Relations, Public Speaking, Event Planning, Social Media, Benefits Administration, Staff Development, Employee Training, Strategic Planning, Health Insurance, Social Networking, New Business Development, Human Resources, Team Leadership, Instructional Design, Outlook, Project Management, Research, Performance Management, Teaching, E-Learning, Healthcare, Process Improvement, Management, Software Documentation, Training Delivery, Customer Service..., Call Center, Public Relations, Instructor-led Training, Captivate, Microsoft Office, Event Management, Microsoft Word, Recruiting, HIPAA, PowerPoint, System Administration
Education
University of Phoenix 1990 — 1992
BA, Business Administration
Scottsdale Community College 1979 — 1984
AA, Business / General
Northern Arizona University 1979 — 1980
Music
Paradise Valley High School 1977 — 1979
High School Graduate, Music Teacher Education, 3.8
Aetna April 2015 - Present
Xerox HR Solutions December 2011 - February 2013
Hewitt Associates 2005 - 2007
Hewitt Associates 2004 - 2005
Hewitt Associates 1996 - 2004
Hewitt Associates 1991 - 1996
Hewitt Associates 1989 - 1991
Hewitt Associates 1987 - 1989
Hewitt Associates 1984 - 1987
Skills
Payroll, Public Speaking, BPO, HR Consulting, Leadership, Coaching, Employee Benefits, Team Building, Outsourcing, Management, Human Resources, Process Improvement, Strategy, CRM, Vendor Management, Deferred Compensation, Employee Training, Performance Management, Defined Benefit, Organizational..., Sales, Management Consulting, Change Management, Employee Engagement, Talent Management, Six Sigma, Sourcing, Personnel Management, Recruiting, Mergers & Acquisitions, Talent Acquisition, HRIS, Business Process..., HRO, Integration
Education
Northwestern University - Kellogg School of Management 1984 — 1986
The George Washington University 1982 — 1983
Public Administration
Northwestern University 1978 — 1982
B.A., Political Science and Economics
Aetna January 2011 - Present
NueVista Group July 2010 - January 2011
Hewitt Associates December 2006 - September 2009
Hewitt Associates 2003 - 2006
Kraft Foods 2001 - 2002
Kraft Foods 1999 - 2001
Kraft Foods 1996 - 1999
Kraft Foods 1995 - 1996
Kraft Foods 1981 - 1995
Skills
SDLC, Vendor Management, PMP, PMO, Business Analysis, IT Management, Resource Management, Project Portfolio..., Process Improvement, Software Project..., Visio, Program Management, Project Management, Requirements Analysis, Change Management, Outsourcing, ITIL, Business Process..., SharePoint, IT Strategy, Technical Support
Education
ITIL - Pink Elephant 2005 — 2005
ITIL - Foundation Certificate
CCNA, Cisco Academy 2003 — 2005
CCNA, Cisco Information Security Specialist
PMI - Project Management Institute 2003 — 2003
PMP
Northern Illinois University 1976 — 1981
BS & MS
Teladoc April 2015 - Present
Aetna December 2011 - January 2015
UnitedHealthcare December 2008 - December 2010
Alberto Culver June 2006 - August 2008
Abbott Diabetes Care 2004 - 2006
Kaiser Permanente 2000 - 2004
Coca-Cola 1996 - 2000
Skills
Event Planning, Marketing Strategy, Market Research, Cross-functional Team..., Advertising, Marketing, Strategic Planning, Strategy, Management, Brand Management, Multicultural Marketing, Sales, Retail, Leadership, Recruiting, Training, Strategic Communications, Project Management, Negotiation, Budgets, Market Planning, Nonprofits, Competitive Analysis, Product Development, Social Media Marketing, Business Development, Business Strategy, CRM, Program Management, Marketing Communications, Executive Management, Entrepreneurship, Product Marketing, Fundraising, Pricing, Strategic Partnerships, Public Relations, Account Management, Team Building, Marketing Management, Integrated Marketing, Lead Generation, Segmentation, Brand Awareness, Direct Marketing, Email Marketing, Online Marketing, Coaching, Marketing Research, Brand Development
Education
Northwestern University - Kellogg School of Management 1991 — 1993
Master of Business Administration (M.B.A.)
San Jose State University 1983 — 1987
Bachelor's degree
Aetna/Mercy Maricopa Integrated Care June 2015 - Present
Aetna April 2014 - Present
Aetna April 2014 - Present
Bayless Healthcare Group October 2011 - April 2014
Southwest Human Development August 2007 - September 2011
Skills
Case Managment, Child Development, Program Development, Crisis Intervention, Community Outreach, Mental Health, Grant Writing, Social Services, Case Management, Behavioral Health, Nonprofits, Fundraising, Public Speaking, Management, Psychotherapy, Grants, Customer Service, Psychology, Healthcare, Family Therapy
Education
Flagstaff High School 1986 — 1990
Flagstaff High School 1986 — 1990
Northern Arizona University
Bachelors of Arts, Social Work
University of Phoenix
Master of Business Administration (MBA), Business Administration and Management, General
Aetna October 2011 - Present
Bruce Ellis Enterprises April 2010 - October 2011
BRUDEN Corporation January 1998 - January 2009
The Vastek Company, Incorporated August 1989 - December 1997
Bruce Ellis, Independent Consultant September 1983 - August 1989
Autotrol Corporation May 1983 - August 1983
Digital Equipment Corporation December 1980 - June 1983
Teletype Corporation September 1979 - December 1980
DuKane Corporation March 1979 - September 1979
Skills
Operating Systems, Unix, VMS, Programming, High Availability, C, Databases, Performance Tuning, Bash, Storage Area Networks, VAX, Cluster, DEC Alpha, Unix Shell Scripting, Troubleshooting, Integration, Shell Scripting, C++, Storage, SAN, Software Development, HP, Systems Management, COBOL, Itanium, Data Center, TCP/IP, Solaris, Scripting, Server Architecture, Java, Crash Dump Analysis, Software Engineering, Servers, HP-UX, Perl, Kernel Programming, Software Documentation, Hardware, System Performance, Linux, Fortran, Solution Architecture, Documentation, Integrity, Performance Management, SAN Volume Controller, OpenVMS
Education
Northwestern University 1979 — 1980
Continuing Education, 6 courses in Computer Science
Northern Illinois University 1974 — 1978
B.S., Mathematics
Voya Financial January 2014 - Present
ING U.S. April 2000 - December 2013
ING Aetna Financial Services April 1999 - April 2000
Aetna Financial Services May 1997 - April 1999
Aetna 1997 - 1999
Skills
Retirement, Series 6, Series 63, Retirement Planning, Mutual Funds, Asset Allocation, Investments, Defined Contribution
Education
Northern Arizona University-The W. A. Franke College of Business 1993 — 1997
BSBA, International Marketing
Aetna July 2006 - Present
HomeSmart 2005 - Present
Accenture September 2000 - April 2005
Skills
Project Management, Software Project..., Senior Stakeholder..., Agile & Waterfall..., SDLC, Agile Methodologies, Requirements Management, Data Migration, Vendor Management, Integration, Complex Project..., Process Improvement, Strategic Planning, PMP, Relationship Management, Pharmacy Benefit..., Healthcare Information..., Project Governance, Business Analysis, Requirements Gathering, Health Care Systems, Business Process..., IT Strategy, System Migration, Team Building, Project Planning, Program Management, Project Finance, Forecasting, Risk Management, Cross-functional Team..., Business Strategy, Time Management, Health Insurance, Real Estate, PMO, Financial Reporting, Microsoft Office, SharePoint, Visio, Microsoft Word, PowerPoint, Microsoft Excel, Waterfall, Medicare, Lessons Learned, ERP Implementations, Industrial Engineering, Healthcare Industry
Education
Northwestern University 1996 — 2000
BS, Industrial Engineering & Management Sciences
Godwin High School 1992 — 1996
High School
Aetna October 2014 - Present
Cofinity January 2010 - Present
Cofinity July 2000 - November 2009
Skills
Sales Support, RFP, Microsoft Office, Healthcare, Health Insurance, Process Improvement, Account Management, Sales Operations, Business Analysis, Insurance, Managed Care, Strategic Planning, Customer Service, HIPAA
Education
Northwood University 2010 — 2015
Bachelor of Business Administration (B.B.A.), Marketing and Management
Tarrant County Constable July 2015 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas March 2015 - Present
White Settlement Police Dept February 2015 - July 2015
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas February 2014 - March 2015
Tarrant County Constable July 2014 - February 2015
Walmart November 2012 - January 2014
Baylor Health Care System July 2012 - December 2012
Blue Cross and Blue Shield of Illinois, New Mexico, Oklahoma & Texas June 2010 - June 2012
Aetna August 2008 - June 2010
JPS Health Network June 2006 - June 2010
Skills
Management, Training, Recruiting, Budgets, Analysis, Coaching, Sales, Time Management, Policy, Access, Customer Service, Forecasting, Interviews, Research, Merchandising, Hiring, Outlook, Human Resources, Leadership Development, Employee Relations, Team Building, Process Improvement, Microsoft Excel, Employee Training, Healthcare, Inventory Control, Social Networking, Talent Acquisition, Cross-functional Team..., Event Planning, Organizational..., Performance Management, Team Leadership, Customer Satisfaction, Teamwork, Employee Benefits, Inventory Management, Resume Writing, Microsoft Word, Onboarding, Marketing, Applicant Tracking..., Succession Planning, Employee Engagement, Workforce Planning, Talent Management, Healthcare Management, Leadership, Strategic Planning, Public Speaking
Education
Cedar Valley Law Enforcement Academy 2013 — 2013
TCOLE Certification, Police
Texas Woman's University 2009 — 2010
Master of Business Administration (M.B.A.), Business, Management, Marketing, and Related Support Services
Northwood University-Texas 2007 — 2009
Bachelor of Business Administration (BBA), Management
Aetna September 2014 - Present
CVS Pharmacy September 2014 - Present
Vantiv May 2012 - September 2013
Education
Northern Kentucky University 2003 — 2009
Criminal justice, Criminal Justice and Corrections
Businessolver August 2015 - Present
bswift June 2014 - July 2015
Nielsen Company October 2013 - June 2014
Northwestern University September 2012 - June 2014
Center for Talent Development, Northwestern University February 2012 - December 2013
Aetna June 2013 - September 2013
Sibson Consulting January 2013 - March 2013
Wood’s Powr-Grip July 2012 - September 2012
C5 Los Angeles Youth Foundation June 2012 - August 2012
Kennilworth Union Church May 2012 - June 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, HTML, Matlab, Communication Skills, Analytic Problem Solving, Team Leadership, Organizational..., Organizational Learning, Swim Instruction, Red Cross Certified, Leadership, Data Analysis, Public Speaking, Human Resources, PowerPoint, Research, Employee Benefits, Teamwork, Editing
Education
Northwestern University 2010 — 2014
Bachelor of Science (B.S.), Learning and Organizational Change
Billings Senior High School 2006 — 2010
High school diploma, 9-12
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas September 2014 - Present
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas 2012 - 2014
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas August 2011 - September 2012
Aetna October 2008 - August 2011
Skills
Sales and Marketing, Project Management, Meeting Planning, Manage Client..., Client Relations Skills, Client Presentation, Relationship Management, Customer Service, Customer Acquisition, Health Care Regulation, Health Care Reform, Strategy Implementation, Provider Relations, CRM, Employee Benefits, Health Insurance, Insurance, Sales, Team Building, Management, Microsoft Excel
Education
Northwood University 2003 — 2010
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Aetna March 2015 - Present
Firstsource Solutions Limited November 2014 - Present
Bottom Line Systems, Inc. December 2011 - April 2014
Humana July 2007 - December 2011
Ford Motor Company July 2001 - March 2007
Skills
Certified Revenue Cycle..., Hospital Revenue Cycle, Managed Care, Process Improvement, Analysis, Hospitals, Healthcare Information..., HIPAA, Healthcare, Invoicing, Revenue Cycle, Health Insurance, Healthcare Industry
Education
Northwood University 2001 — 2007
Bachelors, Healthcare Management
Eastern High 1987 — 1991
Aetna January 2012 - Present
Boston Scientific April 2004 - January 2012
Boston Scientific July 1998 - April 2004
Skills
Trademarks, Domain Names, Patents, Intellectual Property, Microsoft Excel, Microsoft Word, IP management, SAEGIS, International Trademarks, Patent Applications, Document Review, Patent Litigation, Patent Prosecution, Microsoft Office
Education
Suffolk University 1998 — 2001
Bachelor of Applied Science (B.A.Sc.), Paralegal Studies
Northern Essex Community College 1996 — 1998
Associate of Science (A.S.), Paralegal Studies
Aetna February 2011 - May 2015
Aetna January 2006 - February 2011
Aetna July 2005 - January 2006
Aetna March 2005 - July 2005
Lawrence General Hospital November 2001 - April 2003
Skills
Leadership, Project Management, Strategic Planning, Microsoft Excel, Data Analysis, Call Center..., Phlebotomy, Medical Assisting, Quality Assurance, PowerPoint, Operations Management, Team Management, Hospitals, Specialty Pharmaceutical, Quality Management, Training & Development, Health Insurance, Customer Service, Healthcare, Managed Care, Management, Process Improvement, Training, Team Building, Insurance, Microsoft Office, HIPAA, Healthcare Management, Cross-functional Team..., Call Centers, Analysis
Education
Lawrence High School
Northern Essex Community College
PA Group (Premier Assurance Group) December 2013 - Present
Circle Care Management LLC May 2013 - October 2013
Aetna February 2012 - 2013
HCC Medical Insurance Services August 2005 - February 2012
Pan-American Life Insurance Company May 1999 - January 2004
CIGNA May 1996 - July 1998
AIG June 1994 - May 1996
CNA Insurance January 1991 - June 1994
Skills
Underwriting, Customer Relations, Insurance, New Business Development, Sales Management, Customer Service, Health Insurance, Business Development, Marketing, Risk Management, Market Research, Leadership, Process Improvement, CRM, Sales, Management, Product Development, Employee Benefits, Team Building, Brokers, Negotiation, Marketing Communications, Healthcare, Strategic Planning, Financial Analysis, Analysis, Project Management, Business Strategy, Account Management, Marketing Strategy, Business Planning, Strategy, Life Insurance
Education
Northern Illinois University 1985 — 1990
BS, International Relations
Lake Park H.S 1981 — 1985
HS
Commission for Case Manager Certification (CCMC) July 2015 - Present
Aetna July 2010 - Present
Case Management, Life Care Planning, HEDIS Data Collection, Credentialing, Director of CM 1990 - 2010
Clinical Nursing Exper: NICU, Pediatrics, Spinal Cord Injury, Traumatic Brain Injury, Orthopaedics 1984 - 1989
Skills
Medicare Stars/Quality..., Project Management, Provider Collaboration, Medicare Advantage, Management, Strategic Planning, Customer Service, Leadership, Public Speaking, Program Management, Cross-functional Team..., Non-profit Boards, Workflow Development, Research, Microsoft Excel, Training, Team Management, Leadership Development, Medical Case Management, CPR Certified, Board Certified, Nursing Management, Non-profit Volunteering, Nurse Life Care Planner, Catastrophic Case..., Spinal Cord Injury..., Physical Rehabilitation, Microsoft Office, Microsoft Word, PowerPoint, Peer Mentoring, Subject Matter Expert, Webinars/Articles
Education
Northern Illinois University 1980 — 1984
Bachelor’s Degree, Registered Nursing/Registered Nurse
Kellogg Company June 2015 - Present
Lincoln Financial Group March 2014 - June 2015
Mavin Inc June 2012 - March 2014
Aetna March 2011 - March 2014
Walgreens March 2005 - March 2011
FTD.com July 2002 - March 2005
Cap Gemini Ernst & Young August 2000 - July 2002
Practicity Inc May 1999 - August 2000
Skills
SOA, Architecture, Solution Architecture, Enterprise Architecture, Web Services, J2EE, Application Architecture, Spring, Integration, ESB, Software Development, Websphere, XML, SOAP, SQL, Software Engineering, IT Strategy, Web Applications, Cloud Computing, Open Source, Java, AJAX, UML, Linux, Agile, Databases, Unix, Windows, System Architecture, JMS, Server Architecture, SDLC, EJB, JSP, OOAD, Software Design, REST, Eclipse, Middleware, Distributed Systems, Enterprise Integration, Strategic Leadership, Cross-functional Team..., Leadership Development, Architectures, Leadership, Strategic Planning, Project Visioning, Stakeholder Management, Risk Management
Education
Northern Illinois University - College of Business 1996 — 1999
M.S., Management Information Systems
Northern Illinois University - College of Business 1996 — 1999
Master of Science (M.S.), Finance
University of Lucknow
AARP Services Inc. August 2006 - January 2015
StayWell (formerly Krames StayWell) January 2005 - August 2006
UnitedHealthcare May 2003 - October 2004
Aetna 1997 - 2003
Monmouth Medical Center 1993 - 1997
Roswell Park Cancer Institute 1987 - 1992
Skills
Healthcare, Marketing Strategy, Nonprofits, Marketing Communications, Direct Marketing, Marketing Management, Advertising, Product Marketing, Customer Retention, Brand Management, Branding & Identity, Brand Awareness, Product Differentiation, Competitive..., Health Insurance, Long Term Care Insurance, Collaborative Leadership, Cross-functional..., face-to-face sales..., B2B Marketing Strategy
Education
Northwestern University
Master of Science (MS), Journalism
Virginia Commonwealth University
MHA, Health Administration
Aetna May 2015 - Present
Stealth Partner Group April 2014 - April 2015
Cigna January 2013 - April 2014
Skills
Insurance, Employee Benefits, Claim, Disability Insurance, Analysis, Management, Underwriting, Life Insurance, Health Insurance, Healthcare, Self-Funded Insurance, Risk Analysis, Data Analysis, Medical Stop Loss..., Stop Loss Underwriting, Corporate Insurance, Research, General Insurance, Wellness, Medical Terminology, HIPAA, Exercise Prescription, Oral, Brokers, Leadership, Reinsurance, Health Savings Accounts
Education
Northern Arizona University 2007 — 2011
Bachelor's degree, Exercise Physiology
Centennial High School 2003 — 2007
Aetna, Inc 2003 - Present
Aetna 1998 - 2003
Aetna 1994 - 1998
Arthur Andersen & Co 1989 - 1994
Benefit Trust Life Insurance 1988 - 1989
Skills
Account Management, Brokers, Claim, Employee Benefits, Disability Insurance, HMO, Health Insurance, Health Savings Accounts, Health Policy, Life Insurance, Insurance, Managed Care, Long-term Care, Medicare, Negotiation, Risk Management, Sales, Sales Management, Selling, Underwriting, Workers Compensation
Education
Northern Illinois University 1983 — 1987
BS, Liberal Arts and Science
J&K Energy Solutions February 2013 - Present
J&K Energy Solutions February 2013 - Present
Aetna January 2009 - 2013
Sears Holdings Corporation 2000 - 2008
Skills
Bookkeeping, Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Sales
Education
Northern Essex Community College 1987 — 1989
Associate's degree, Liberal Arts and Sciences/Liberal Studies
Aetna March 2015 - Present
Edgewood Clinical Services December 2013 - February 2015
Fox Tech August 1998 - May 2013
Special Education Services - The Menta Group August 1998 - May 2013
Goodwill Industries of Chicago May 1996 - August 1998
Skills
Psychotherapy, Psychology, Interventions, Therapists, Training, Grant Writing, Conflict Resolution, Program Management, Learning Disabilities, Job Coaching, Rehabilitation, IEP, Career Counseling, Crisis Intervention, Mental Health Counseling, Case Management
Education
Northern Illinois University
Bachelor of Science, Rehabilitation Counseling
Northern Illinois University
Master of Arts, Rehabilitation Counseling
CareFirst BlueCross BlueShield May 2006 - Present
Trout Cacheris PLLC January 2003 - April 2006
Aetna September 2000 - December 2002
Conlink Networking Services, Inc. April 2000 - August 2000
Aetna 1998 - April 2000
Aetna 1997 - 1998
Aetna 1996 - 1997
Charles L. Armstrong, MD 1990 - 1996
Skills
Customer Service, PowerPoint, Microsoft Office, Microsoft Word, Microsoft Excel, Underwriting, Health Care Reform, Health Care Systems, Health Insurance, Insurance, Disability Insurance, Employee Benefits, Stop Loss, Risk Management, Health Savings Accounts, Brokers, Managed Care, Analysis, Life Insurance, Workers Compensation
Education
Northern Virginia Community College 1993 — 1996
General Studies
Aetna November 2013 - Present
Valle del Sol February 2010 - November 2013
PEOPLE OF COLOR NETWORK/Magellan Health Services 2008 - 2010
The Guidance Center 2006 - 2008
Day Break Behavioral Health Services June 2005 - February 2006
Skills
Substance Use Disorders, Chemical Dependency, Dual Diagnosis, Grant Writing, DSM-IV, Child Development, Public Speaking, Addiction Recovery, Interventions, case managment, group therapy, vocational..., mental health, Customer Service, Job Coaching, Resume Writing, Workforce Development, Psychoeducational, Case Management Services, Long-term Care, Vocational..., Case Management, Mental Health, Staff Development, Mental Health Counseling, Group Therapy, Program Development, Social Services
Education
Northern Arizona University 2012 — 2016
Master's degree, Administration Health Sciences
Northern Arizona University 2001 — 2005
Bachelor of Arts (B.A.), Psychology
hli
Time Warner Cable January 2015 - Present
Fidelity Investments 2014 - 2014
Axcess Financial 2014 - 2014
Citi 2013 - 2014
St. Elizabeth Healthcare August 2012 - September 2013
WellPoint 2000 - 2012
Aetna June 1984 - November 1999
Skills
Insurance, Claim, Claims Management, Medicare, Claim Investigation, Claims Resolution, Commercial Insurance, General Insurance, Managed Care, HIPAA, Process Improvement, Health Policy, Customer Service, Long-term Care, Benefits Administration, Microsoft Excel, Outlook, Software Documentation, Lotus Notes, Access, Data Entry, Microsoft Word, Microsoft Office, CPT, Medical Billing, Business Analysis, Health Insurance, HMO, Medical Terminology, HCPCS
Education
Northern Kentucky University 2005 — 2011
Bachelor's degree, Integrative Studies
Recovery Innovations August 2015 - Present
Ottawa University November 2011 - Present
Aetna May 2013 - May 2015
Estrella Mountain Church March 2010 - May 2013
Arizona Dept of Juvenile Corrections January 2007 - January 2010
Arizona Department of Corrections November 2005 - December 2006
Skills
Psychotherapy, Adolescents, Crisis Intervention, Motivational..., Interventions, Public Speaking, Teaching, Training, CBT, Psychology, Group Therapy, Community Outreach, Behavioral Problems, Treatment, Substance Abuse..., Behavioral Health, Personal Development, Substance Abuse..., Psychological First Aid, Dialectic Behavior..., 7 Challenges, Mental Health First Aid, Family Therapy
Education
John F. Kennedy University 1999 — 2003
M.A., Counseling Psychology
Northern Arizona University 1991 — 1995
B.S., Education
Morenci High School 1988 — 1991
HS Diploma, Diploma
Tracy White- The Long Term Care Planner June 2008 - Present
Genworth Financial May 2008 - Present
Genworth Financial May 2008 - Present
Aetna May 2008 - Present
Dave Ramsey - Lampo Group June 2007 - Present
McKeough Land Company 2002 - 2008
Federated Insurance 1996 - 1998
Jim Mannng Ford, Inc. 1983 - 1998
Skills
Sales Management, Financial Analysis, Marketing Strategy, Sales Operations, Direct Sales, Insurance Planning, Insurance, long term care, People Management, Leading Groups, Leading Sales, Leading Meetings, Volunteer Management, Volunteer Coordination, Volunteer Leadership, Public Speaking, Long-term Care, Financial Planners, Volunteering, Medicare, Sales, Leadership, Life Insurance, Long Term Care Insurance, Time Management, Management, Fixed Annuities
Education
NADA Dealer Candidate Academy 1988 — 1989
Automotive Management
Northwood University 1984 — 1986
Management and Marketing
Zurich North America January 2013 - Present
Zurich North America January 2012 - December 2012
Zurich Financial Services January 2010 - December 2011
Zurich North America December 2007 - December 2009
Zurich Insurance January 2004 - November 2007
Zurich Insurance January 2000 - December 2003
Aetna 1991 - 1993
Skills
Workers Compensation, Commercial Insurance, Financial Services, CRM, Property & Casualty..., Legal Liability, Management, Strategic Planning, Casualty, Sales Operations, Claims Management, Automotive, Brokers, Commercial Lines, Business Development, Underwriting, Sales Management, Claim, Customer Retention, Professional Liability, Insurance, New Business Development, Business Strategy, Customer Service, Strategy, Team Building, Recruiting, Reinsurance, Product Development, Sales, Risk Management, Account Management, Casualty Insurance
Education
University of Pennsylvania - The Wharton School 2006 — 2009
Certificate of Professional Development, Leadership/Negotiation
Northwestern University - Kellogg School of Management 1999 — 1999
Zurich Strategic Management Program
Penn State University 1987 — 1991
B.S., Marketing
Magellan Health June 2014 - Present
Aetna August 2010 - June 2014
Intertek September 2009 - June 2010
The New York Times Company June 2008 - June 2009
DeVries Public Relations 2007 - 2008
L'Oréal 2007 - 2007
MetLife 2005 - 2006
Skills
Marketing Communications, Digital Media, Digital Marketing, Project Management, Public Relations, Social Media Marketing, Strategy, Email Marketing, Advertising, Social Media, Health Insurance, E-commerce, Integrated Marketing, CRM, Management, Digital Strategy, Leadership, Agile Project Management, SEO, Content Marketing
Education
Northwestern University
Bloomberg Scholar
The University of Connecticut School of Business
Bachelor of Science (B.S.)
Boston University International Programs - London
XL Group plc August 2011 - Present
Capgemini 2010 - July 2011
Sungard iWorks 2003 - 2010
The Hartford 2002 - 2003
Aetna 2001 - 2002
UBS 2000 - 2001
The Leverage Group 1999 - 2000
Gen Re 1995 - 1999
The Systems Group 1986 - 1995
Vantage Technology, Inc. 1991 - 1992
Education
Northern Illinois University 1965 — 1972
B.S., Philosophy
St.Viator HS
Aetna January 2012 - Present
Aetna July 2010 - January 2012
Verizon Wireless April 2006 - April 2010
Verizon Wireless March 2003 - April 2006
Verizon Wireless March 2001 - April 2003
Verizon Wireless June 2000 - February 2001
GTE Wireless June 1998 - June 2000
Tweeter August 1997 - June 1998
NLP Communications January 1997 - August 1997
WestWayne April 1995 - December 1996
Skills
Direct Mail, Brand Management, Market Planning, Segmentation, Sponsorship, Retail, Budgets, Merchandising, Concept Development, Revenue & Profit Growth, Marketing Communications, Advertising, Marketing Strategy, Integrated Marketing, Online Advertising, Strategy, Management, Social Media Marketing, B2B, Email Marketing, B2B Marketing, Digital Marketing, Marketing, Brand Development, Account Management, Leadership, Online Marketing, Direct Marketing, Team Leadership, Product Launch, Media Planning, Selling, Digital Strategy, Interactive Marketing, Sales, Strategic Planning, Product Marketing, Brand Awareness, Project Management, Social Media, Brand Positioning..., Relationship Marketing, Target Marketing, Marketing Management
Education
The University of Georgia 1990 — 1994
Bachelor of Arts, Journalism
Georgia State University
Northwestern University - Kellogg School of Management
NEOPERL, Inc. October 2014 - Present
Aetna June 2013 - December 2013
Verizon Wireless August 2012 - March 2013
ISGN June 2012 - July 2012
AT&T September 1999 - September 2008
Zackin Publications Inc. March 1997 - August 1999
Design Communications, Inc. September 1995 - February 1997
Skills
Advertising, InDesign, Marketing, Social Media Marketing, SEO, Graphic Design, Social Networking, Management, Email Marketing, Dreamweaver, Adobe Acrobat, Social Media, Web Design, Training, Sales, Photoshop, Sales Process, Logo Design, Illustrator, Online Advertising, Adobe Creative Suite, QuarkXPress, Customer Service, Graphics, Microsoft Office, Flash, Layout, Copywriting, Online Marketing, Software Documentation, OS X, Direct Mail, Time Management, CMS, Adobe Fireworks, Multimedia, Newsletters, Mac, Brochures, Posters, Visio, Creative Direction, WordPress, Photography, Publications, Magazines, Branding & Identity, Image Manipulation, Typography, Business Cards
Education
Norwalk Community College 2009 — 2010
n/a, Web Page Design
Gateway Community College 2009 — 2009
n/a, Web Page Design - Interactive Design, Completed 2009
Yale University 2009 — 2009
n/a, World Wide Web: Interactive Design
Middlesex Community College 2008 — 2009
n/a, Web Page Design
Paier College of Art 1991 — 1995
BFA, Graphic Design
Eli Whitney Vocational Tech. School 1987 — 1991
n/a, Graphic Communications
WIN-TV
Target May 2014 - Present
Target January 2014 - June 2014
Target July 2013 - January 2014
Target October 2011 - July 2013
Target Corporation March 2010 - September 2011
Aetna January 2009 - November 2009
Aetna Inc. July 2008 - January 2009
Target June 2007 - August 2007
L'Oreal November 2005 - November 2005
Skills
Cross-functional Team..., Inventory Management, Leadership, Management, Merchandising, Retail
Education
Northwestern University 2004 — 2008
Southern Wine & Spirits July 2012 - Present
Diageo April 2010 - June 2012
Diageo April 2007 - April 2010
Mars June 2001 - April 2007
National Express November 1999 - June 2001
Alexian Brothers Medical Center October 1997 - November 1999
Alexian Brothers Medical Center June 1995 - October 1997
Aetna 1993 - 1995
Skills
Leadership, Business Readiness, Teamwork, Consensus Building, Requirements Analysis, Pricing, Internal Audit, Management, Forecasting, Accounting, Budgets, Analysis, Sales, Strategy, Finance, Cross-functional Team..., P&L Management, FMCG
Education
Northern Illinois University 1996 — 1999
MBA, Finance
Saint Xavier University 1990 — 1992
BA, Accounting
Aetna December 2012 - Present
Eastside Medical Center July 2009 - December 2012
Life Time Fitness July 2008 - June 2009
Skills
Dietetics, Medical Nutrition..., Nutritional Counseling, Motivational..., Nutrition Education, Nutrition, Health Education, Health Promotion, Sports Nutrition, Weight Management, Clinical Nutrition, Hospitals, Clinical Research, Disease Management, Wellness, Public Health, Healthcare, Wellness Coaching
Education
Northern Illinois University 2004 — 2007
Bachelor, Nutrition Sciences
Illinois Valley Community College 2002 — 2004
Associate, Science
Aetna April 2015 - Present
Verengo Solar September 2014 - April 2015
BST Global January 2013 - July 2014
Make-A-Wish Foundation November 2011 - December 2012
Green Tree Servicing August 2009 - November 2011
HES October 2006 - August 2009
CBRE 2005 - 2006
Higher Gear Group 2004 - 2005
Con-way October 2002 - October 2003
Skills
SQL Server, SSRS, SSIS, Report Writing, Business Intelligence, Data Analysis, Microsoft SQL Server, Databases, Data Warehousing, Database Design, SQL, Stored Procedures, .NET, ETL, Disaster Recovery, ASP.NET, SDLC, Analysis Services, Access, CRM, Relational Databases, Data Modeling, Crystal Reports, Database Administration, T-SQL, Visio, SharePoint, Oracle
Education
Northern Illinois University 1998 — 2001
BS, OMIS
Aspen Insurance September 2014 - Present
XL Group plc January 2011 - August 2014
Travelers Insurance Co. January 2007 - December 2010
Insurity January 2001 - December 2006
Aetna November 1995 - November 2000
Skills
Business Analysis, SDLC, Testing, Requirements Gathering, Analysis, SharePoint, Project Management, Requirements Analysis, Business Requirements, Insurance, Software Documentation, Problem Solving, Access, User Acceptance Testing, Business Intelligence, Windows, PowerPoint, Quality Center, Lotus Notes, Functional..., Requirement..., Customer Service, Microsoft Excel, Microsoft Word, Project Planning, Visio, Microsoft SQL Server, Vendor Management, Agile Methodologies, Regulatory Analysis, Rates, Data Analysis, Data Mapping, Underwriting, Documentation, QA Analysis, Forms, Use Case Analysis, Ratings, Policy Analysis, Networking, Workflow Diagrams, Commercial Insurance, Microsoft Office, Regulatory Filings, Process Improvement, Leadership
Education
Capital Community College
Northern Virginia Community College
Bachelor's degree, Business Administration and Management, General
Seminar, Training & Development
Aetna May 2013 - Present
Coventry Health Care October 2008 - Present
FTD September 2004 - August 2008
Boise Office Solutions (now Officemax) June 1996 - February 2004
The Bradford Group/Collectibles Today (e-commerce) June 1990 - May 1996
Uarco, Inc January 1984 - June 1990
Skills
Strategic Planning, Business Analysis, Cross-functional Team..., Project Planning, Management
Education
Northern Illinois University 1981 — 1983
BS, Computer Science / Math
Joliet Junior College 1979 — 1981
Associate, Computer Science / Math
Aetna May 2013 - Present
Skills
Utilization, Java, Healthcare, Business Analysis, Project Management, Application Development..., Enterprise Architecture, Solution Architecture, Database Design, SOA, Pharmacy Benefit..., CRM Integration, Medicare Part D, Workers' Compensation..., Enrollment Management, Project Delivery, Project Engineering, Project Planning, Software Design, Healthcare Information..., Analytics, Hadoop, .NET, Web Applications, Vendor Management, SDLC, IT Strategy, Application Lifecycle..., ERP, Program Management, Software Project..., Systems Analysis, Integration, Software Development
Education
Northern Illinois University 2003 — 2005
MBA, Business Management
All India Management Association 1995 — 1997
PG-MIS, Management Information Systems
Department Of Electronics (DOE) accreditation 1994 — 1995
A Level, Computer Science
University of Rajasthan 1990 — 1993
BCom, Economics
St Xavier School 1979 — 1990
High School, Economics
Aetna January 2014 - Present
Aetna October 2012 - August 2014
Hill Physicians Medical Group/PriMed Management Consulting December 2010 - October 2012
San Francisco Health Plan September 2008 - December 2010
University of California 2002 - 2008
Independent Consultant 1998 - 2000
University of California, San Francisco Medical Center September 1995 - October 1997
IDX Systems 1986 - 1995
Skills
Scopes Of Work, Project Planning, Project Management, Stakeholder Analysis, Business Process..., Risk Assessment, Training, Presentations, Coaching, Process Improvement, Program Management, Databases, PMO, Integration, PMP, Business Strategy, Management, Analysis, Healthcare, Agile Methodologies, SDLC, Nonprofits, Analytics, Business Analysis, Data Analysis, Visio, Software Documentation, Leadership, Vendor Management, Data Warehousing, Change Management, Software Project...
Education
Northern Illinois University
Aetna January 2014 - Present
Aetna August 2006 - December 2013
Aetna January 2002 - July 2006
Skills
Provider Relations, Network Development, PPO, HMO, HIPAA, Medicaid, Managed Care, Healthcare Management, Health Policy, Medicare, Healthcare Information..., Strategic Planning, Contract Negotiation, Credentialing, Health Insurance, Healthcare Industry, Healthcare Consulting, Insurance, Healthcare, Physicians, Revenue Cycle, Physician Relations, Medicare Part D
Education
Northern Illinois University 1989 — 1994
BS
Aetna May 2015 - Present
Apria Health Care May 2011 - May 2015
Advocate Health Care August 2000 - May 2011
Rush University Medical Center 1995 - 1998
Skills
Hospitals, Healthcare, Home Care, Medical Terminology, Managed Care, HIPAA, Medicare, Nutrition, Nursing, Critical Care, BLS, Wellness, Acute Care, ICU, Patient Education, Clinical Research, Orthopedic, Wound Care, Cpr Certified, Medication..., Medical Records, Healthcare Information..., Cardiology, Nutritional Counseling, Pediatrics, Physician Relations, EKG, Inpatient, ACLS
Education
University of Illinois at Chicago 1990 — 1993
Bachelor of Science (BS), Nursing Science
Northern Illinois University 1985 — 1989
BS, Child Development
Aetna 2014 - Present
Blue Cross Blue Shield of Arizona March 2012 - September 2013
CVS/Caremark August 2006 - December 2011
Office of the Auditor General 2005 - 2006
Skills
SOX, Internal Audit, Audit, Auditing, Sarbanes-Oxley Act, Internal Controls, Financial Reporting, Financial Analysis, Process Improvement, Sarbanes-Oxley, Accounting, Analysis, External Audit, IT Audit, Management
Education
Northern Arizona University-The W. A. Franke College of Business 2001 — 2005
Aetna October 2011 - Present
LifeCare June 2009 - January 2011
Tauck World Discovery May 2008 - April 2009
Healthways, Inc. June 2005 - July 2007
Kraft Foods August 2002 - December 2004
Hotwire June 2000 - August 2000
iExplore January 2000 - May 2000
The World Bank February 1995 - July 1999
Save the Children August 1990 - August 1993
Education
Northwestern University - Kellogg School of Management 2000 — 2002
MBA, Marketing and Strategy
The Johns Hopkins University - Paul H. Nitze School of Advanced International Studies (SAIS) 1993 — 1995
MA, International Relations and Economics
University of Vermont 1985 — 1989
BA, Sociology
Conference Planning Resources, Ltd. October 2008 - Present
Aetna March 2012 - May 2013
Hotel Site Selection, LLC. September 2003 - October 2008
Paulette Wolf Events & Entertainment, Inc. April 2007 - April 2008
David Green Organization 1997 - 2003
Skills
Contract Negotiation, CRM, Strategic Planning, Hospitality, Hotels, Account Management, Strategy, Event Planning, Event Management, Meeting Planning, Budgets, Resorts, Sales Management
Education
Northwestern University 1992 — 1996
Bachelor of Science in Speech, School of Communincations
Poland Seminary High School 1988 — 1992
ACE Group October 2013 - Present
ESIS, Inc. July 2004 - Present
Aetna 2002 - 2004
Aetna 1996 - 2002
Skills
Risk Management, Process Improvement, Vendor Management, Employee Benefits, Leadership, Training, Professional Liability, Account Management, Brokers, Reinsurance, Commercial Lines, Umbrella Insurance
Education
Northwood University 2007 — 2010
BBA, Business Administration and Management, General
Aetna January 2015 - Present
Delnor Express Care March 2011 - Present
McKesson Provider Technologies October 2006 - December 2014
McKesson 2006 - December 2008
McKesson Provider Technologies 2006 - 2008
Genava Family Practice Assocaites June 1999 - October 2006
Hinsdale Family Medicine Residency 1996 - 1999
Skills
Public Speaking, Presentations, Medical Review, Healthcare Information..., Product Demonstration, Informatics, EHR, EMR, Healthcare, Healthcare Management, Hospitals, Healthcare Consulting, Clinical Decision..., CPOE, Clinical Research, Health Information..., Patient Safety, Medicine, Physicians, Family Medicine, Process Improvement, Practice Management, Ambulatory, Inpatient, HIPAA, Managed Care, Revenue Cycle, Quality Improvement, HL7, Medicaid, Healthcare Industry, Cerner, Health Information..., Critical Care, Physician Relations, Epic Systems, Medicare, Pediatrics, Revenue Cycle Management, PACS, Radiology, Emergency Medicine, Cardiology, Meditech, Public Health, Medical Education, Internal Medicine, HIT, Orthopedic
Education
University of Illinois College of Medicine 1992 — 1996
M.D., Medicine
Northwestern University 1981 — 1984
B.A., Polical Science
Weyers and Associates July 2015 - Present
EPIC Life Insurance December 2012 - June 2015
Aetna November 2011 - June 2012
FlagshipSailsRX February 2011 - November 2011
Marsh July 1996 - December 2010
ARAG October 2007 - April 2008
Marsh Aviation 2006 - 2007
Humana September 1993 - July 1996
Humana August 1986 - May 1995
Skills
Commercial Pilot, Commercial Aviation, Employee Benefits, Strategic Planning, Insurance, Strategy, Leadership, Program Management, Sales Management, Selling Skills
Education
Northwestern University - Kellogg School of Management 1995 — 1997
MBA, Business Managment
University of Wisconsin-Whitewater 1982 — 1986
BBA, Marketing and Business Admin
Pulaski High School 1978 — 1982
Molex December 2014 - Present
Aetna January 2012 - December 2014
Knapp Communciations December 2003 - December 2011
Taproot Foundation April 2010 - June 2011
GateHouse Media November 2006 - August 2009
Bearing Headquarters Co./Headco Industries April 1996 - December 2003
Information Resources Inc. May 1988 - March 1996
Skills
Marketing Communications, Corporate Communications, Copywriting, Editing, Press Releases, Newsletters, Internal Communications, Advertising, Online Marketing, Brand Development, Direct Marketing, Web Content, Copy Editing, Journalism, Proofreading, Creative Writing, Marketing Management, Market Research, Writing, Creative Direction, Direct Mail, Publishing, Public Relations
Education
Roosevelt University 1994 — 2000
MA, English
Northern Illinois University 1984 — 1988
BS, Marketing
Aetna January 2012 - Present
Marketing & Technology Group June 2008 - January 2012
TheHartford February 1982 - March 2006
The Hartford 1982 - 2006
Skills
Team Building, Account Management, Business Analysis, Customer Service, Project Management
Education
Northern Illinois University 1979 — 1982
Abt Associates July 2014 - Present
International Labour Organization (ILO) April 2010 - June 2014
International Labour Organization (ILO) April 2008 - March 2010
Allianz May 2003 - July 2007
Aetna 1990 - 2002
Skills
Health Insurance, International..., Consulting, Healthcare Management, Program Management, Contract Negotiation, Insurance, Team Management, International Business, Microfinance, Risk Management, Training, Project Management, Management, Capacity Building
Education
Northwestern University - Kellogg School of Management
MBA
Washington State University
Bachelor's degree
Woodway HS
Woodway HS
Aetna August 2007 - Present
Skills
SDLC, Requirements Analysis, SQL, Architectures, Visio, Leadership, Analysis, Requirements Gathering, Agile Methodologies, Integration, Software Project..., Vendor Management, Architecture, Business Requirements
Education
Northern Illinois University - College of Business 2009 — 2011
Master of Business Administration (M.B.A.), Business Administration
Northern Illinois University 1995 — 1998
Bachelor of Science (B.S.), Computer Science
INSPIRIS May 2010 - Present
Ingenix August 2008 - May 2010
SHPS 2006 - 2008
Schaller Anderson 2002 - 2006
Aetna 1995 - 2002
CIGNA Healthcare 1989 - 1995
Skills
Healthcare Management, Healthcare
Education
Northwestern University - The Feinberg School of Medicine 1971 — 1975
MD, Medicine
Surgical Care Affiliates January 2015 - Present
WellPoint February 2012 - January 2015
Health Net August 2011 - February 2012
WellPoint October 2007 - August 2011
Kaiser Foundation Health Plan November 2006 - October 2007
Aetna May 2004 - November 2006
Skills
Sales, Health Insurance, Managed Care, Insurance, Employee Benefits, Healthcare, Process Improvement, Underwriting, Strategic Planning, Account Management, Medicare, Health Savings Accounts, HIPAA, Healthcare Information..., Vendor Management, Leadership, Cross-functional Team..., Disease Management, Strategy, Claim
Education
Northwestern University 1999 — 2003
Bachelor of Arts, Political Science, International Studies
Aetna Group School
Aetna October 2007 - Present
METTherapy Services, Inc. December 2001 - January 2007
St James Hospital and Health Centers 2007 - 2007
Education
Northern Illinois University 2000 — 2001
Interior Design
Roosevelt University
Human Resource Management
Discover Financial Services July 2015 - Present
Anthem, Inc. June 2009 - February 2015
Rimini Street June 2008 - February 2009
UnitedHealthcare November 2006 - June 2008
Aetna December 2003 - November 2006
Aetna May 2001 - December 2003
MetLife December 1997 - June 2001
Skills
Medicare, Health Insurance, Insurance, Claim, Underwriting, Process Improvement, Managed Care, SDLC, Business Requirements, Requirements Gathering, Business Process..., Life Insurance, Claims Management, Visio, HIPAA, Medicaid, Analysis, Training, Healthcare, Strategic Planning, Vendor Management, Leadership, Management, Program Management, Healthcare Industry, Cross-functional Team..., Risk Management, Data Analysis, Policy, Medicare Part D, Auditing, Project Management, Change Management, Business Analysis, Team Building, Microsoft Excel, Healthcare Consulting, Consulting, Problem Solving, Microsoft Office, Coaching, Documentation, Performance Management, Disability Insurance, Government, SharePoint, Business Process, Outlook, HMO, Marketing Communications
Education
University of Chicago 2007 — 2009
Master of Arts (M.A.), Interdiscipilnary
Northwestern University 1985 — 1991
Bachelor of Science (B.S.), Organizational Behavior Studies
Lane Tech High School 1980 — 1984
Diploma, Math / Science
Aetna 2011 - Present
Genworth Financial 2009 - 2011
Genworth Financial 2004 - 2009
GE Financial Assurance 2001 - 2003
GE Financial Assurance 1999 - 2001
GE Capital Card Services 1997 - 1999
GE Capital 1995 - 1997
GE Capital 1994 - 1995
United States Navy 1987 - 1994
Education
University of Rhode Island 1992 — 1994
MBA, Managemetnt, Finance
Northwestern University 1983 — 1987
BSEE, Electical Engineering
Aetna June 2015 - Present
RR Donnelley February 2013 - June 2015
RR Donnelley March 1998 - February 2013
WIC January 2011 - April 2011
United Airlines May 1995 - October 1996
Skills
Process Improvement, Training, Microsoft Excel, Software Documentation, Analysis, Data Management, Public Health Policy..., Quality Control, Customer Service, Employee Benefits, Account Management, Digital Printing, Print On Demand, Print Management, Marketing Communications, Advertising, Project Management, Budgets, Public Speaking
Education
University of Illinois at Chicago 2008 — 2011
MPH, Public Health Informatics
Northern Illinois University 1990 — 2005
BA, Corporate Communication Studies
Barrington High School 1987 — 1990
General Studies
AvMed Health Plans May 2008 - Present
Aetna 2001 - 2008
Healthsource 1994 - 1998
Coopers & Lybrand December 1983 - June 1990
Skills
Health Insurance, Insurance, Managed Care, Accounting, Medicare, Auditing, Medicaid
Education
Northwestern University - Kellogg School of Management 2002 — 2004
Master of Business Administration (M.B.A.)
Morrison High School
Aetna January 2002 - Present
Aetna January 1999 - January 2002
Prudential Healthcare July 1988 - December 1999
Skills
Network Contracting &..., Communication,..., Health Insurance, Medicaid, HMO, Disease Management, HIPAA, Claim, Health Policy, Healthcare, Insurance, NCQA, Healthcare Industry, Healthcare Management, Credentialing, Medicaid Managed Care, Medicare Part D
Education
Northern Illinois University
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
Northern Illinois University
Bachelor of Science in Nursing, Registered Nursing/Registered Nurse
Aetna January 2012 - Present
Temple University School of Medicine March 2010 - Present
Commonwealth of Pennsylvania August 2007 - Present
PENNSYLVANIA SEXUAL OFFENDER ASSESSMENT BOARD November 2000 - Present
Forensic Psychiatrist January 2000 - Present
Self March 1995 - Present
Barbara Ziv, M.D 1991 - Present
LIFESYNCH/HUMANA HEALTH CARE January 2010 - December 2011
CIGNA BEHAVIORAL CARE September 1996 - December 2009
INTEGRA, King of Prussia, PA March 1998 - November 1999
Skills
Healthcare Management, Clinical Research, Adolescents, Case Managment, Treatment, University Teaching, Forensic Psychiatry, Psychiatry, CBT, Family Therapy, Medicine, Therapists, Case Management, Healthcare, Inpatient, Hospitals, Psychopharmacology
Education
Northwestern University Medical School 1987 — 1991
M.D., Medicine
Northwestern University - The Feinberg School of Medicine 1983 — 1987
M.D., Medicine
Wesleyan University 1979 — 1981
BA, Biology/psychology
Sarah Lawrence College 1977 — 1979
Aetna August 2014 - Present
Aetna December 2012 - August 2014
Coventry Health Care, an Aetna Company February 1999 - December 2012
Coventry Health Care, an Aetna Company September 1997 - February 1999
Coventry Health Care, an Aetna Company October 1994 - September 1997
Napersoft June 1992 - October 1994
Skills
Disaster Recovery, Citrix, Active Directory, SDLC, Business Continuity, Data Center, BMC Remedy, SCCM, Unix, Cisco Technologies, Windows Server, SharePoint, ITIL, TCP/IP, IT Management, Networking, Enterprise Architecture, Group Policy, Microsoft SQL Server, IIS, IT Service Management, Routers, Integration, Solution Architecture, Troubleshooting, Firewalls, WSUS, Backup Exec, Network Administration, System Deployment, IT Strategy, Microsoft Exchange, VMware ESX, Visio, Servers, SQL, VPN, Solaris, Network Design, Linux, High Availability, DNS, VMware, Operating Systems, Red Hat Linux, System Administration, Network Security, Cloud Computing, Windows, LAN-WAN
Education
Northern Illinois University 1988 — 1992
B.S., Computer Science
Travelers June 2015 - Present
Travelers April 2014 - June 2015
Travelers April 2012 - April 2014
Aetna March 2007 - April 2012
tlag 2006 - 2007
Alea North America 2004 - 2006
mass mutual 2004 - 2004
ivans 2001 - 2004
great american 1995 - 2000
Skills
Health Insurance, SDLC, Business Analysis, Business Requirements, Requirements Analysis, Insurance, Requirements Gathering
Education
Northern Kentucky University 1991 — 1995
BA, Communications, Business
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas 2015 - Present
Aetna 2008 - March 2015
Coventry Health Care, an Aetna Company October 2004 - January 2006
First Health August 2003 - October 2004
First Health August 2002 - August 2003
First Health September 2000 - August 2002
Skills
Systems Analysis, Requirements Gathering, Requirements Analysis, Business Requirements, Business Analysis, Visio, Software Documentation, Business Process, SDLC, SharePoint, Project Planning, Insurance, Health Insurance, Access
Education
Northern Illinois University
Bachelor's degree, Operations Management, Informations Services
Aetna September 2011 - Present
Sg2 2003 - September 2011
Cardinal Health 2000 - 2002
CurranCare/ Cardinal Health 1996 - 2002
Caremark 1993 - 1996
Sutter Health June 1992 - December 1992
APM Management Consulting August 1988 - July 1991
Skills
Healthcare, Managed Care, Strategic Planning, Business Development, Strategy, Healthcare Consulting, Management Consulting, Business Strategy, Healthcare Information..., New Business Development, Team Building, Leadership
Education
Northwestern University - Kellogg School of Management 1991 — 1993
MM, Healthcare, Marketing
Stanford University 1984 — 1988
AB, Economics, Human Biology
Aetna August 2011 - Present
American Specialty Health October 2008 - August 2011
Skills
Wellness Coaching, Nutritional Counseling, Health Promotion, Nutrition Education, Behavior Change, Health Education, Dietetics, Nutrition, Prevention, Employee Wellness, Motivational..., Weight Management, Wellness
Education
Northern Illinois University 2004 — 2007
BS, Nutrition & Dietetics
University of Western States
Human Nutrition & Functional Medicine
Aetna February 2011 - Present
Aetna August 2008 - February 2011
Aetna April 2008 - August 2008
Education
Northwood University 2009 — 2011
Business Administration, Management
Aetna 2013 - Present
Coventry Health Care 2012 - 2013
Education
Northwestern University - The Feinberg School of Medicine 1971 — 1974
Doctor of Medicine (M.D.)
Aetna September 2006 - December 2009
Education
Northern Virginia Community College
Criminal Justice
Aetna March 2015 - Present
Aetna July 2013 - Present
Aetna February 2012 - July 2013
Morgan Stanley March 2011 - February 2012
Pacifica Pizza, Inc July 2006 - April 2011
Skills
Financial Analysis, Investments, Risk Management, Financial Modeling, Analysis, Accounting, Financial Reporting, Insurance, Portfolio Management, Strategic Financial..., Asset Managment, Budgets, Finance, Equities, Series 7, Fixed Income, Series 63, Wealth Management, Investment Advisory, Microsoft Excel, Data Analysis, Valuation, Derivatives, Asset Allocation, Investment Strategies, New Business Development, Asset Management, Mutual Funds
Education
St Mary's College 2012 — 2013
M.Sc., Financial Analysis and Investment Management
Northwood University 2003 — 2006
BBA, Advertising, Marketing, Management
CFA Institute
Level I Candidate
Pruvit August 2015 - Present
Aetna December 2014 - Present
University Health Shreveport October 2013 - December 2014
LSU Health Sciences Center 2009 - October 2013
National Home Health 2008 - 2009
Christus Schumpert 2003 - 2009
Skills
Emergency Nursing, Nursing Education, Case Managment, Utilization Review, Critical Care, Discharge Planning, EHR, Microsoft Office, Microsoft Word, Microsoft Power Point, Acute Care, Nursing, Emergency Room, EMR, Nursing Process, Epic Systems, Meditech, Medicaid, Utilization Management, Medicare, Nursing Documentation, Certified Case Manager, HIPAA, Cpr Certified, Registered Nurses, BCLS, JCAHO, Case Management, Medical/Surgical, Telemetry, CPR Certified, Inpatient
Education
Northwestern State University 1991 — 1997
Bachelor of Science (BS), Registered Nursing/Registered Nurse
Aetna January 1997 - May 2001
Education
Northern Illinois University 1982 — 1986
BS, Marketing
Aetna 2013 - Present
Coventry Health Care Kansas City Region October 2012 - October 2013
Coventry Health Care- Preferred Health Systems February 2010 - November 2012
Coventry Health Care November 2007 - February 2010
Skills
Healthcare Management, Strategic Planning, Utilization Management, Managed Care, Provider Relations, Insurance, Medicaid, Health Insurance, Medicare, Healthcare, EMR, Healthcare Consulting, Underwriting, Brokers, HMO, Medicine, Health Policy, PPO, Credentialing, Quality Improvement, Network Development, Physicians, Disease Management, Healthcare Information..., Physician Relations, Healthcare Industry, Health Care Reform, Pharmacy Benefit..., HEDIS, Medicaid Managed Care, HIPAA, NCQA, EHR, Medicare Part D, Health Savings Accounts
Education
Northwestern University Medical School 1971 — 1974
M. D., Medical Science
Northwestern University 1969 — 1971
Doctor of Medicine (M.D.), Medical Science
Waccamaw Community Hospital July 2014 - Present
Aetna April 2008 - Present
County of Georgetown September 2013 - November 2013
Aetna 2009 - 2012
Aetna March 2007 - April 2008
Medical Center Pharmacy 1987 - 1999
Skills
Health Insurance, Medicare, SDLC, Insurance, HIPAA, User Acceptance Testing, Quality Center, Business Requirements, Waterfall, Claim, Requirements Gathering, Process Improvement, Mainframe, Visio, Employee Benefits, Healthcare, Software Documentation, Pharmacy Benefit..., Medicaid
Education
Southern Connecticut State University 1986 — 2008
Bachelor's degree, Psychology, Political Science
Norwalk Community College 1996 — 1997
Pharmacy Technician Certification (CPhT)
Catherine Gibbs 1989 — 1990
cerificate, Paralegal
Raymond James Financial, Inc. June 2015 - Present
American Express February 2013 - March 2015
Comcast March 2012 - December 2012
Aetna November 2011 - February 2012
Frontier Communications July 2010 - November 2011
Verizon January 2009 - June 2010
Hoch Technologies July 2006 - June 2007
Skills
Windows Server, Active Directory, IIS, Disaster Recovery, Microsoft SQL Server, Troubleshooting, Servers, VMware, SDLC, Networking, Data Center, SQL, ASP.NET, Windows, Oracle, Linux, Databases, DNS, SSRS, DHCP, Cisco Routers, Web Applications, Windows System..., IT Operations, TFS, Visual Studio
Education
Northwestern Polytechnic University 2007 — 2008
Bachelors of Science, Computer Science
Retired but willing to accept occasional assignments. November 2014 - Present
AETNA January 2014 - November 2014
Coventry Health Care May 2012 - November 2014
Skills
Managed Care, Medicaid, Insurance, Medicare, Health Insurance, Workers Compensation, Healthcare, Claim, Long-term Care, Utilization Management
Education
Northwestern State University
RN, Registered Nursing/Registered Nurse
Mylan Laboratories Limited January 2013 - Present
Furst Staffing Svc October 2010 - December 2012
CorVel Corporation June 2006 - February 2007
Arnold Hanafin, Florida December 2004 - July 2005
Benefits Adminstrative Services April 1998 - October 2003
Aetna October 1991 - March 1998
Roper Whitney Corporation January 1980 - August 1990
Skills
Extensive experience..., Analytical Skills, Spreadsheets, Quality Auditing, Invoice Processing, General Office Skills, Microsoft Excel, Microsoft Word, Data Entry, Administrative..., Invoicing, Outlook, Documentation, Quality Control, Office Management
Education
Northern Illinois University 1980 — 1981
Early Childhood Education and Teaching, 3.5
Southern Illinois University, Carbondale 1975 — 1978
Bachelors of Arts through the College of Science, Botany/Plant Biology, 3.285
Rock Valley College 1971 — 1974
Associate of Science (A.S.), Physical Sciences, 2.54
Aetna February 2010 - Present
Aetna July 2005 - February 2010
Skills
.NET, Microsoft SQL Server, Oracle, SDLC, Requirements Gathering, VB.NET, Web Services, Requirements Analysis, SQL, Database Design, Crystal Reports, Databases, COBOL
Education
Northern Illinois University 2002 — 2004
Master's degree, Computer Science
University of Madras 1995 — 1999
Bachelor's degree, Computer Engineering
Aetna July 2006 - July 2014
Skills
Customer Service..., Administrative...
Education
Northern Virginia Community College 2014 — 2015
Heathcare Administration
Northern Virginia Community College 2014 — 2015