Aetna Company
Industry: Managed care company
DescriptionAetna Inc. is an American managed health care company that sells traditional and consumer directed health care insurance plans and related services, such as medical, pharmaceutical, dental, behavioral ... Headquarters: Hartford, Connecticut, United States CEO: Mark Bertolini (Nov 29, 2010–) Parent organization: CVS Health Revenue: 60.54 billion USD (2017) Number of employees: 49,828 (2017) Subsidiaries: Coventry Health Care, Aetna International Inc.,
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Aetna Employees
NRM North America, LLC March 2010 - Present
All Care Family Services September 2013 - August 2015
DBE Consulting, LLC June 2011 - August 2012
Wells Fargo Health Benefit Services June 2007 - February 2010
WellCorp 2005 - 2006
Marsh 1999 - 2005
Aetna 1997 - 1999
Medical Mutual of Ohio 1993 - 1997
Skills
Employee Benefits, Health Savings Accounts, Disability Insurance, Dentistry, Return on Investment, Group Medical, Flexible Spending..., Disease Management, Employee Wellness, HRA, Insurance, Health Insurance, Underwriting, Strategic Planning, Property & Casualty..., Life Insurance, Brokers, Claim, Liability, Legal Liability, Workers Compensation, Strategy, Leadership, Commercial Insurance, Casualty, Management, Sales, Training, Risk Management, Term Life Insurance, Fixed Annuities, Long-term Care, Reinsurance, 401k, Retirement, Professional Liability, General Insurance, Claims Management, Medicare, Small Business, Accident, Employment Practices..., Commercial Lines, CRM, COBRA, D&O, Excess, Insurance Brokerage, Defined Benefit, Captives
Education
Case Western Reserve University - Weatherhead School of Management 1999 — 2001
Executive MBA, Business
Notre Dame College 1983 — 1987
Bachelor of Arts, Business
Aetna, INC. September 2009 - Present
Aetna June 1995 - August 2009
PCA Health Plans 1994 - 1995
Humana 1990 - 1992
Skills
Network Development, Managed Care, Contract Negotiation, HIPAA, Healthcare, PPO, Medicaid, EHR, HMO, Medicare, Healthcare Information..., Hospitals, Provider Relations, EMR, Quality Improvement, Healthcare Consulting, Healthcare Management, Medical Coding, Team Building, Credentialing, Physicians, Process Improvement, Performance Improvement, Workers Compensation, Health Insurance, Healthcare Industry, Medicare Part D, Physician Relations, Revenue Cycle, Health Policy, Medicine, Strategic Planning, Medical Records, Leadership, Employee Benefits, Claims Management, Insurance, Informatics, Executive Management, Utilization Management, Case Managment, Patient Safety, Claim, Revenue Cycle Management, Underwriting, Medical Terminology, Pharmacy Benefit..., Disease Management, Practice Management, Meditech
Education
Nova Southeastern University 1987 — 1989
MBA, Business
University of Florida 1981 — 1983
BS, Recreational Therapy
Aetna January 2015 - Present
Skills
Nursing, Critical Care, Acute Care, ACLS, Inpatient, Telemetry, Patient Safety, BLS, Medical/Surgical, Meditech, Patient Education, Medication..., IV, Medical Terminology, EKG, Nursing Care, BCLS, EHR, Hospitals, Healthcare, Cpr Certified, Wound Care, TNCC, Cardiac Monitoring, Central Lines, Chest Tubes, Ventilators, Catheters, Medical-Surgical, CPR Certified
Education
Stark State College of Technology 2005 — 2009
Associate of Science (A.S.), Nursing Science
Ohio University
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
Aetna April 2015 - Present
Tiny Steps of Hope January 2015 - Present
Aetna November 2014 - April 2015
Berlin Packaging July 2013 - November 2014
Berlin Packaging April 2011 - June 2013
JCPenney March 2008 - December 2010
State Farm Insurance December 2005 - March 2008
State Farm Agent February 2003 - December 2005
Skills
Microsoft Office, Operations Management, Public Speaking, Business Strategy, Quality Control, Product Management, Product Lifecycle..., Process Improvement, Customer Service, Project Management, Inventory Management, Forecasting, Six Sigma, Coaching, Strategic Planning, Negotiation, Cross-functional Team..., Training, Leadership, Supply Chain Management, Business Process..., Lean Manufacturing, Management, Logistics
Education
Ohio University 2005 — 2007
MBA, Business Administration
Saint Vincent College 1998 — 2002
Bachelors, Business Management
Nova Southeastern University November 2013 - Present
Liberty Medical Supply June 2010 - November 2013
Aetna 2006 - 2010
Publix Super Markets 2002 - 2006
Skills
Medicare Part D, Customer Service, Microsoft Excel, Marketing Strategy, Medicare, Pharmacists, Strategic Planning, Pharmacy, Disease Management, Microsoft Office, Managed Care, Training, Management, Pharmacy Benefit..., Utilization Management, Microsoft Word, Health Insurance, Leadership, Patient Safety, Provider Relations, PowerPoint, Healthcare, Pharmacy Automation, Coaching, Medicaid, Diabetes, Pharmacy Technicians
Education
Nova Southeastern University 2002 — 2006
Doctorate of Pharmacy
Bupa Global April 2014 - Present
Bupa International April 2002 - April 2014
Aetna Global Benefits June 1997 - January 2002
Aetna September 1991 - June 1997
Aetna August 1989 - September 1991
Skills
Employee Benefits, Training, Strategy, Business Development, Account Management, New Business Development, Business Strategy, Management, Change Management, Sales Management, Team Management, Marketing Strategy, B2B, Business Planning, Organizational...
Education
Ohio Northern University
BSBA, Management & Marketing with Spanish minor
The Ohio State University
MBA, Marketing
Blue Cross Blue Shield of Michigan November 2010 - Present
Aetna October 2005 - October 2010
Humana October 2001 - October 2005
FBMS Sales Company February 1991 - February 2001
Skills
Disability Insurance, Brokers, Insurance, Consumer Healthcare, Employee Benefits, Sales, Health Savings Accounts, COBRA, Healthcare, Health Insurance, Sales Management, Human Resources, Dentistry, Medicare, Long-term Care, Term Life Insurance, Leadership, Recruiting, Managed Care, Life Insurance, Public Speaking, Selling, Customer Service, Marketing, Health Care Reform, Group Insurance, Benefits Administration, HIPAA
Education
Oakland University 1987 — 1991
BA, Public Administration
CareWorks Tech July 2013 - October 2014
Aetna April 2004 - January 2013
Aetna December 2000 - November 2004
Aetna 1998 - 2000
Aetna 1997 - 1999
Aetna 1994 - 1997
Central Hardware 1981 - 1985
Skills
PMO, Requirements Gathering, Business Requirements, Process Improvement, Project Management, Business Analysis, Claim, Visio, HIPAA, Change Management, Health Insurance, Business Workflows, Time Study, Yellow Belt, Test Planning, PMBOK, PowerPoint, Microsoft Word, Microsoft Excel, Mentoring, Business Transformation, Training, SharePoint, Knowledge Sharing, Problem Solving, User Acceptance Testing, Employee Benefits, PPO, Managed Care, Business Process Mapping, Quickbase, Insurance, QuickBase, Business Process..., Medicare, Vendor Management, Cross-functional Team..., Call Centers, Project Portfolio..., Quality Assurance, Software Documentation, Strategy
Education
Ohio Dominican University
BA, Psychology
EMS Communications LLC January 2013 - Present
Brett Schor January 2007 - January 2013
Self Health Network September 2011 - September 2012
Group Dental Service, Inc. January 2006 - December 2009
Aetna January 2003 - December 2005
Arthur J. Gallagher and Co. January 2002 - December 2002
Delta Dental Plan of Illinois January 1990 - December 2001
Flexible Benefit Service Corporation January 1988 - December 1989
National Hospital & Health Care (NHC) January 1986 - December 1987
Skills
Underwriting, Health Savings Accounts, Leadership Development, Brokers, Mergers & Acquisitions, Public Speaking, Business Planning, Strategy, Health Policy, Nonprofits, Selling, Management Consulting, Social Media, Process Improvement, Marketing, New Business Development, Health Insurance, Benefits Administration, Sales, Small Business, Coaching, Training, Term Life Insurance, Business Development, Medicaid, Program Management, Management
Education
Oakton Community College
Business Administration and Management, General
Aon Hewitt August 2013 - Present
Aetna June 2010 - August 2013
Aetna September 2006 - June 2010
Skills
Health Insurance, Claim, Process Improvement, Call Centers, Customer Service, Leadership, Vendor Management, Risk Management, Training, Management, Team Building, Analysis
Education
Nova Southeastern University 2011 — 2015
Master of Business Administration (MBA), Business Administration and Management, General
University of Central Florida 1997 — 2001
Bachelor of Science (BS), Criminology
ACTIVELY SEEKING EMPLOYMENT! Seasonal Delivery DriverUPS Supply Chain SolutionsOctober 2014 - January 2015
County of Ocean July 2013 - November 2013
Aetna January 2001 - January 2010
Aetna July 1997 - January 2001
ROBERT HALF INT’L CONSULTING INC January 1996 - January 1997
Skills
Time Management, Project Management, Customer Service, Management, Customer Satisfaction, Quality Assurance, Keyboard Skills, Multi Tasking, Customer Retention, Data Analysis, Tax Returns, Spreadsheets, QuickBooks, Quality Control, Benefits Administration, Benefits Design, Benefit Cost Analysis, Strategic Planning, Training, Multi-task & Handle..., Skilled Multi-tasker, Interpersonal..., Health Insurance, Medicare, Disability Insurance, Claim, Underwriting, Insurance
Education
Salisbury University - Perdue School of Business
Bachelor of Science (B.S.), Accounting
Ocean County College
Associate of Science (A.S.), Business Administration
Toms River North
St Josephs elementary
Home Instead Senior Care September 2011 - Present
Aetna September 2009 - August 2010
Extra Space Storage January 2009 - September 2009
Skills
Caregiving, Elder Care, Social Services, Case Managment, Home Care, Compassion, Mental Health, Crisis Intervention, Developmental..., Caregivers, Gerontology, Errands
Education
Ohio Christian University 2012 — 2016
Psychology
Newark High School 1989 — 1992
Coventry Health Care, Inc. September 2013 - Present
Aetna October 2000 - October 2012
Prudential Healthcare 1998 - 2000
Prudential Healthcare 1997 - 1997
Prudential Healthcare 1994 - 1996
Prudential Healthcare 1991 - 1994
Prudential Healthcare 1988 - 1991
Skills
Leadership, Team Building, High Performance Teams, Conflict Resolution, Work Ethic, Collaborative Problem..., Interviewing Skills, Health Insurance, Performance Management, Talent Acquisition, Employee Engagement, Cross-functional Team..., Quality Management, Team Leadership, Claim, Management, Insurance, Employee Benefits, Strategic Planning, Vendor Management, Process Improvement, Training, Business Process..., Business Analysis, Customer Service, Risk Management, Claims Management, Analysis
Education
Ocean County College
Computer Science
OhioMeansJobs of Stark County February 2013 - June 2015
Morgan Stanley Smith Barney June 2005 - April 2013
NetJets 2003 - 2005
Kmart Corporation 2002 - 2003
Safe Auto Insurance Company 2001 - 2002
UnitedHealth Group 1998 - 2000
Aetna 1996 - 1998
Skills
Customer Service, Public Speaking, Resume Writing, Microsoft Excel, Microsoft Office, Research, Management, Project Management, Professional..., Written Communication, Problem Solving, Evaluation, Highly detail oriented, Workforce Development, Team Building, Interviews, Policy, Outlook, Job Search Strategies, Coaching, Recruiting, Career Counseling, Supervisory Skills, Government, Administration, Training, Community Outreach, Conflict Resolution, Human Resources
Education
Ohio Dominican University
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Kaplan University online
1 yr, Criminal Justice/Police Science
AIG September 2012 - September 2013
Whirlwind Developers Inc February 2009 - July 2012
Aetna September 2004 - December 2008
Aetna January 2001 - August 2004
Aetna April 1997 - December 2000
Skills
Human Resources, Employee Benefits, Performance Management, Training, Talent Acquisition, Benefits Administration, Leadership, Organizational..., PeopleSoft, HR Policies, Policy, Business Process..., FMLA, Strategic Planning, Customer Service, Data Entry, Hiring, Account Management, Accounts Receivable, Teamwork, Employee Relations
Education
Attended Rutgers University
Employee Relations
Ocean County College
AAS degree, Social Science; Public Health
MDLIVE, Inc. February 2014 - Present
UnitedHealth Group July 2013 - March 2014
CVS Caremark Corporation April 2007 - March 2013
Aetna April 2007 - December 2011
Skills
Leadership, Management, Training, Call Centers, Medicaid, Customer Service, Medicare, Technical Support, Team Motivation, Coaching
Education
Nova Southeastern University
Edgewater Consulting November 2014 - Present
PNI Group November 2012 - November 2014
Aetna July 2007 - October 2012
Insight Global 2010 - 2011
Specialty Risk Services December 2006 - June 2007
Skills
.NET, SQL, XML, VBScript, Agile Methodologies, User Acceptance Testing, Test Planning, Test Scripts, Business Requirements, JAD, User Interface Design, Use Case Analysis, Procedure Manuals, Workflow Diagrams, MS Project, Microsoft Excel, Visio, Crystal Reports, Access, Gantt Project
Education
Nova Southeastern University 2010 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
University of Phoenix 2009 — 2015
Bachelor of Applied Science (B.A.Sc.), Information Technology
Aetna September 2011 - Present
Aetna February 2011 - September 2011
ATC November 2005 - October 2010
Skills
Behavioral Health, Crisis, Disabilities, Psychosocial, Case Managment, Claim, Disability Insurance, Mental Health Counseling, Provider Relations, Therapists, Crisis Intervention, Clinical Supervision, Managed Care, Case Management, Mental Health
Education
Nova Southeastern University 1999 — 2001
Masters in Science, Mental Health Counseling/Counselor
University of Florida 1993 — 1998
Bachelor of Science, Psychology
Aetna 1997 - Present
Skills
Health Insurance, Insurance, Microsoft Office, Process Improvement, Leadership, Employee Benefits, Customer Service, Claim
Education
Ocean County College
RN
Aetna October 2014 - Present
Aetna April 2008 - October 2014
RadioShack November 2004 - June 2005
Skills
Insurance, Employee Benefits, Microsoft Office, Event Planning, Strategic Planning, Access, Microsoft Word, Healthcare, Nonprofits, Outlook, Benefits Administration, Interviews, Organizational..., Policy, Community Outreach, Employee Relations, Human Resources, Staff Development, Management, Process Improvement, Teaching, Program Management, Sales
Education
Ohio Christian University 2013 — 2015
still attending, Pastoral Studies/Counseling
Aetna June 2012 - June 2014
Skills
Healthcare, Clinical Research, Hospitals, Nursing, Healthcare Management
Education
Oakland University 1994 — 1997
B.S.N., Nursing Science
Aetna March 2012 - Present
CIGNA Healthcare September 2005 - March 2012
CIGNA Group Insurnace August 2001 - September 2005
Skills
Health Insurance, Employee Benefits, Disability Insurance, Managed Care, Health Savings Accounts, New Business Development, Strategy, Account Management, Group Insurance, Sales, Insurance, Management, Medicare, Brokers, Health Care Reform, Life Insurance, COBRA, Underwriting, HMO, Group Medical, PPO, Term Life Insurance, Health Policy, Claim, Benefits Administration, Accident, Long-term Care, Medicare Part D, Self-funded
Education
Oakland Community College 1995 — 1995
Aetna June 2014 - Present
Aetna, Health Care Reform Project Management Office March 2012 - May 2014
Lauretano Sign Company October 2009 - March 2012
Northeast Utilities 2007 - 2009
Lincoln Financial Group 1993 - 2007
CIGNA 1992 - 1995
Pepe & Hazard LLP 1989 - 1992
Skills
Public Relations, Corporate Communications, Event Planning, Editing, Writing, Press Releases, Crisis Communications, Marketing Communications, Newsletters, Internal Communications, Strategic Communications, Media Relations, Marketing Strategy, Content Management, Leadership, Social Media Marketing, Management, Email Marketing, Integrated Marketing, Web Content, Program Management, Advertising, Digital Marketing, Speech Writing, Marketing, Cross-functional Team..., Social Media, Blogging, Communications Planning, Facebook, Social Networking, Event Management, Direct Marketing, Brand Development
Education
College of Notre Dame of Maryland
BA, Communications
Express Scripts April 2015 - Present
Express Scripts November 2014 - April 2015
Express Scripts May 2013 - November 2014
Express Scripts April 2012 - May 2013
Aetna September 2011 - March 2012
Medco Health Solutions May 2011 - September 2011
Medco Health Solutions September 2009 - May 2011
Allergan March 2008 - September 2009
CVS Caremark Corporation September 2006 - March 2008
Solvay Pharmaceuticals September 2005 - September 2006
Skills
Managed Care, PBM, Medicare, Medicaid, Medicare Part D, Utilization Management, Pharmacists, Healthcare, Pharmacy Benefit..., Pharmacy Education, Pharmacy, Clinical Research, Pharmacy Automation, Medication Therapy..., Pharmaceutical Industry, Disease Management, Medicaid Managed Care, Diabetes, Cross-functional Team..., Hospitals, Clinical Pharmacy, Health Policy, Clinical Trials, Medicine, Medical Affairs, Clinical Pharmacology, Healthcare Industry, Pharmacoeconomics
Education
Ohio Northern University 1995 — 2001
Pharm.D., Pharmacy
Coventry Health Care 2010 - 2013
Aetna 2006 - 2009
Aetna 2002 - 2006
Aetna 2001 - 2002
Aetna 2000 - 2001
Prudential Healthcare 1996 - 2000
Prudential Insurance 1992 - 1996
Prudential Insurance 1990 - 1992
Prudential Insurance 1987 - 1990
Skills
Risk Management, Underwriting, Strategy, Leadership, Management, Health Insurance, Program Management, Analysis, Training, Strategic Planning, Project Management, Financial Analysis, Team Building, Disability Insurance, Team Leadership, New Business Development
Education
Occidental College 1981 — 1984
Bachelor of Arts, Mathematics
University of California, Los Angeles 1980 — 1981
Molina Healthcare June 2014 - Present
UnitedHealth Group September 2013 - May 2014
Aetna March 2013 - September 2013
Skills
Customer Satisfaction, Customer Experience, Customer Service, Customer Oriented, Customer Engagement, Long-term Customer..., Call Centers, Accurate Data Entry, Online Data Entry, Social Services, Class Actions, Medicare, Medicaid, Medical Terminology, Healthcare, Health Insurance, Medical Devices, Credit Management, Debt Settlement, Outstanding..., Escalation Resolution, Performance Metrics, Computer Proficiency, Microsoft Office, Microsoft Excel, Microsoft Word, American Sign Language, Friendly Personality, Love Of Learning, Loving Life, Solutions Focused
Education
Ohio Christian University 2011 — 2015
Buchtel High
time warner cable August 2012 - Present
InsuranceAgents.com January 2012 - March 2012
Aetna August 2007 - September 2011
Skills
Insurance, Customer Service, Business Development, Sales, Account Management
Education
Ohio Dominican University 2007 — 2011
Bachelors, Business Management
Alegeus Technologies August 2014 - Present
HSA Bank, a division of Webster Bank, N.A. April 2014 - August 2014
Tango Health, Inc. January 2012 - April 2014
SRC Benefits Group, Ltd. May 2000 - January 2012
S&S HealthCare Strategies, Ltd. October 1998 - May 2000
Aetna 1997 - 1998
Richard B. Cross & Associates 1996 - 1997
UMR 1994 - 1995
Skills
TPA Operations, Business Process, Employee Engagement, Health Insurance, Presenter, Consumerism, Health Savings Accounts, Customer Satisfaction, Sales Process, TPA, ACA Compliance, Leadership, Executive Management, Process Improvement, Insurance, Workers Compensation, Healthcare, Managed Care, Management, PPO, Brokers, Sales, Employee Benefits, Self-funded, Benefits Administration, Account Management, Selling, Cold Calling, Marketing, Strategic Planning, Sales Presentations, Salesforce.com, Strategic Partnerships, SaaS, Flexible Spending..., Training, Team Building, CRM, Direct Sales, Start-ups, Ninja Skills
Education
Ohio University 1989 — 1993
Bachelor of Science, Healthcare Administration
Cardinal Mooney HS 1987 — 1989
Aetna October 2012 - Present
Aetna October 2011 - October 2012
Aetna May 2008 - October 2011
Aetna July 2007 - September 2008
Aetna October 2006 - July 2007
Skills
Microsoft Office, Microsoft Excel, Continuous Improvement, Change Management, Management, Process Improvement, Program Management, Business Strategy, Performance Management, Analysis, Policy, Governance, Health Insurance, Healthcare, Integration, Managed Care, Medicare
Education
Ohio University 2013 — 2015
Master of Health Administration
Charter Oak State College 2011 — 2012
Bachelor of Science (BS), Health/Health Care Administration/Management
Gwynedd-Mercy College 2000 — 2002
Associate's degree, Registered Nursing/Registered Nurse
Aetna June 2015 - Present
Enterprise Rent-A-Car October 2013 - May 2015
Nova Southeastern University November 2012 - September 2013
Best Florida Storage June 2011 - August 2011
Tower Club May 2009 - August 2010
Skills
Event Planning, Event Management, Budgets, Menu Development, Restaurants, Negotiation, Public Speaking, Microsoft Office, Sales Management, Customer Engagement, Entrepreneurship, Creative Solutions, Operations Management, Inventory Management, Operational Analysis, Leadership, Value Creation, Critical Thinking, Competitive Analysis, Forecasting, Business Strategy, Strategic Planning, Banquets, Microsoft Excel, Customer Service, Marketing Strategy, Outlook, Sales, Management, Hospitality, Marketing, Customer Satisfaction, Social Networking, Strategy, Advertising, New Business Development, Social Media Marketing, Training, Analysis, Business Planning, Market Research, Team Building, Fundraising
Education
Nova Southeastern University 2012 — 2013
Master of Business Administration, Entrepreneurship
Nova Southeastern University 2010 — 2012
Bachelor of Science, Business Administration
Broward College
Associates of Science, Business Administration
The Children's Hospital of Philadelphia March 2010 - Present
Trion March 2004 - March 2010
Aetna January 2000 - December 2003
Aon Consulting July 1998 - April 2000
Mercer January 1997 - July 1998
US Healthcare December 1993 - December 1996
The Prudential Insurance Company of America December 1989 - December 1993
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets, Strategic Planning, Employee Benefits, Program Management, Management, Team Building, Insurance, Healthcare
Education
LaSalle University 1990 — 1996
Master of Business Administration (M.B.A.), Finance, General
Ohio University 1985 — 1989
Bachelor of Business Adminstration, Finance, General
Aetna January 2001 - Present
Aetna April 1997 - December 2000
Aetna October 1994 - March 1997
Aetna January 1994 - September 1994
Aetna January 1987 - December 1993
Lanier Worldwide 1986 - 1986
Connecticut Communications 1985 - 1985
Skills
Account Management, Leadership, Employee Benefits, Health Insurance, Mentoring, Managed Care, Disability Insurance, Medicare, Health Savings Accounts, Employee Wellness..., Sales, Trend Analysis, Strategic Planning, Cross Functional Team...
Education
Norwich University 1981 — 1985
Bachelor of Science (B.S.), Business Administration/Finance
Aetna June 1997 - Present
Skills
SDLC, Managed Care, Health Insurance, Insurance, Medicaid
Education
Ohio Dominican College 1993 — 1997
Bachelor of Science (BS), Psychology
Big Walnut High School 1988 — 1992
Homemaker October 2013 - Present
The Hartford June 2008 - July 2013
Aetna November 2006 - May 2008
Aetna February 2005 - October 2006
Farmers Insurance May 2004 - October 2004
Farmers Insurance May 2002 - April 2004
Skills
Resource Management, Insurance, Process Improvement, Change Management, Business Analysis, Resource Allocation, Data Analysis, Analytics, Trend Forecasting, Strategic Planning, Portfolio Performance..., Auto Claims, Claims Resolution, Claims Investigations, Claims Management, Physician Network..., Contract Recruitment, Contract Negotiation, Project Portfolio...
Education
Norwich University 1999 — 2002
B.S, Business Management
Salve Regina University 1998 — 1999
Humana April 2015 - Present
Humana August 2014 - April 2015
Humana February 2014 - August 2014
Aetna October 2013 - January 2014
Coventry Health Care (Acquired by Aetna, May 2013) February 2013 - September 2013
Coventry Health Care April 2009 - February 2013
Coventry Health Care December 2000 - April 2009
Eisenman and Associates 1997 - 2000
Executive Association Management, Inc. June 1987 - February 1997
Texas Apartment Association June 1984 - June 1987
Skills
Healthcare, Medicaid, Marketing Communications, Event Management, SharePoint, Adobe Creative Suite, Employee Training, Joomla, Project Management, Strategy, Newsletters, Corporate Communications, Marketing, Training, Management, Health Insurance
Education
Ohio University 1977 — 1981
BSJ, Journalism
Integrated Healthcare Association October 2007 - Present
Kaiser Foundation Health Plan 2004 - 2007
CareScience (now part of Premier, Inc.) 2000 - 2004
Aetna 1997 - 2000
Aetna Health Plans 1994 - 1997
Skills
Healthcare Information..., Managed Care, Strategy, Healthcare Management, Hospitals, Healthcare Consulting, Healthcare, Human Resources, Strategic Planning, Marketing, EMR, Healthcare Industry, Program Management
Education
Notre Dame de Namur University
B.S., Business Administration
Aetna November 2002 - Present
Aetna November 2002 - May 2015
Skills
Employee Benefits, Health Insurance, Insurance, Performance Consulting, Performance Management, Training Delivery, Employee Engagement, Training, Talent Management, Benefits Administration, Employee Relations, Needs Analysis, Coaching, Call Center, Organizational..., Captivate, Disability Insurance, Leadership Development, Soft Skills, Instructor-led Training, Call Centers, Customer Service, Change Management, Program Management, Project Management, Team Building, Management, Leadership, Human Resources
Education
University of Maryland University College 2015 — 2017
Bachelor’s Degree, Human Resources Management/Personnel Administration, General
Ohio Dominican University 2012 — 2014
Associate's Degree, Business Administration and Management, General
University of Toledo 1997 — 1998
Theodore Roosevelt High School 1993 — 1997
Aetna September 2014 - Present
Stolberg & Townsend, P.A. April 2012 - April 2014
Social Security Administration October 2009 - April 2012
Skills
Social Security..., Disability Insurance, Medicare, Microsoft Office, Office Automation, Customer Service, PowerPoint, Public Speaking, Event Planning, Leadership, Research, Microsoft Word, Outlook, Team Building, Analysis, Community Outreach, Time Management, Policy, Leadership Development, Training, Strategic Planning, Social Media, Editing, Insurance, Data Entry, Microsoft Excel, Fundraising, Social Networking, Nonprofits, Employee Benefits, Process Improvement
Education
Norwich University 2014 — 2016
Master of Arts (MA), Diplomacy
University of Tampa 2004 — 2009
Bachelor of Arts (BA), Government and World Affairs
PeopleNet January 2015 - Present
Aetna December 2013 - January 2015
Molina Healthcare May 2011 - December 2013
ACS, a Xerox Company October 2008 - March 2011
AT&T September 2007 - October 2008
AT&T/SE Enterprise Markets Delivery February 2006 - September 2007
BellSouth/OSS Planning-Architecture and S&T CIO November 2004 - January 2006
Skills
SDLC, Software Development, Product Development, Software Implementation, Vendor Management, PMO set-up, PMO, Project Management, Agile Project Management, Financial Reporting, Personnel Management, Enterprise Architecture, Solution Architecture, Engineering, Test Management, Organization, Product Road Mapping, Telecommunications, Process Improvement, Product Management, Enterprise Software, Business Process, Management, IT Strategy, Visio, Integration, Architecture, Leadership, Requirements Gathering, PMP, Business Process..., Business Intelligence, Requirements Analysis, Software Documentation, Change Management, Program Management, Senior Executive..., Project Portfolio..., Systems Analysis, Business Analysis, Disaster Recovery, CRM, Outsourcing, Software Project..., Cross-functional Team..., Resource Management, IT Service Management, Information Technology, Data Warehousing, IT Operations
Education
Nova Southeastern University 1991 — 1993
MBA
University of Florida 1987 — 1990
BS
Aetna April 2014 - Present
Aetna February 2013 - April 2014
Aetna August 2001 - August 2012
Calvert Memorial Hospital 1978 - 2000
Skills
Managed Care, Computerized Healthcare..., Motivational..., Team Building, Case Managment, Healthcare, Healthcare Management, Certified Case Manager, Utilization Management, Pediatrics, Utilization Review, Medical Case Management, Nursing, NCQA, CCM, Inpatient, Medical/Surgical, Disease Management, Medicare, Clinical Research, Acute Care, Case Management, EMR, HIPAA, Health Insurance, Hospitals, Medical-Surgical
Education
College of Notre Dame of Maryland
BSN, Nursing
Prince George's Community College
Associate of Arts (A.A.), Registered Nursing/Registered Nurse
Aetna January 2012 - Present
Coventry Health Care March 2002 - Present
Humana March 1996 - March 2002
Florida Air Academy February 1991 - July 1993
Skills
Financial Analysis, Health Insurance, SOX, Insurance, Financial Modeling, Medicare, Decision Support, Process Improvement, Healthcare Industry, Financial Management, Medicaid, Financial Reporting, HMO, Team Building, Managed Care, HIPAA, Healthcare Information..., PPO, Claim, Employee Benefits, Provider Relations, Revenue Cycle, Healthcare, Healthcare Consulting, Disability Insurance, Long-term Care, Health Policy, Medicare Part D, Managerial Finance, Healthcare Management, Executive Management, Workers Compensation, Life Insurance, Sarbanes-Oxley Act, Term Life Insurance, Utilization Management, Benefits Administration, Brokers, Underwriting, Health Care Reform, Practice Management, Network Development, Credentialing, Risk Management, Physicians, Disease Management, Physician Relations, Quality Improvement, Access, Commercial Insurance
Education
Nova Southeastern University 2005 — 2007
Master of Business Administration, Finance
Peruvian Naval Academy - Lima, Perú 1979 — 1980
Master of Science, Aeronautical Engineering - AVIONICS
Escuela Naval del Peru 1972 — 1976
BS, Electrical Engineering
Aetna March 2014 - Present
Nutgraf LLC May 2010 - Present
Arogya World September 2010 - March 2014
APCO Worldwide May 2007 - May 2010
Smithsonian Business Ventures 2003 - 2006
NPR 2000 - 2003
womenCONNECT 1997 - 1999
Skills
Writing, Editing, Strategic Communications, Digital Strategy, Web Content, Social Media, Social Media Strategist, Social Media Marketing, Copywriting, Marketing Copy, Blogging, Content Development, Content Strategy, Digital Media, Feature Articles, Journalism, Publications, Editorial, Magazines, Copy Editing, Email Marketing, Corporate Communications, New Media, Content Management, Research, Crisis Communications, Newspapers, SEM, Proofreading, Advertising, Web Content Management, Media Relations, Press Releases
Education
The Johns Hopkins University 2000 — 2002
MA, Writing
Oberlin College 1994 — 1996
BA, English
Lancaster Colony April 2009 - Present
Parastar July 2007 - February 2009
Big Thumb January 2007 - July 2007
Liebert Corporation May 2006 - January 2007
Progressive Medical, Inc. June 2001 - August 2005
Aetna August 1990 - August 1998
Skills
Accounts Receivable, Invoicing, Accounting, Management, HIPAA, Healthcare Management, Medicare, ICD-9, CPT, Forecasting, Employee Benefits, Budgets, Team Building, Payroll, Customer Service, Process Improvement, Financial Analysis, Leadership, Microsoft Excel, Account Management, Analysis, Training
Education
Ohio Dominican University 1999 — 2001
BA, Business Adminstration
Aetna April 2012 - Present
Aetna January 2011 - March 2012
Aetna August 2007 - December 2010
Education
Nova Southeastern University 2001 — 2003
Educational Specialist, Educational Leadership and Administration, General
Sacred Heart University 1993 — 1995
Master's degree, Education
Sacred Heart University
Bachelor of Science (B.S.), Business Administration and Management, General
Aetna June 2015 - Present
Aetna July 2013 - May 2015
HealthPort LLC January 2013 - July 2013
Health Recovery Services June 2012 - August 2012
Big Brothers Big Sisters of Athens County November 2011 - June 2012
Skills
Epic Systems, Microsoft Word, Microsoft Excel, Microsoft Office, Medical Terminology, Typing, HIPAA, PowerPoint, Event Planning, Social Media, Healthcare, Customer Service, Teamwork
Education
Ohio University 2008 — 2012
Bachelor of Science (B.S.), Health Services Administration
MDLIVE, Inc. June 2014 - Present
UBC - An Express Scripts Company August 2013 - Present
JPMorgan Chase August 2011 - August 2013
Aetna November 2008 - June 2011
Skills
Leadership, Management, Training, Customer Service, Strategy, Change Management, Analysis, Public Speaking, Business Analysis, Healthcare, Insurance, Microsoft Excel, Process Improvement, Account Management, Medicare, Sales Management, Business Process..., Excel, Customer Relations, Financial Management, Project Coordination, Retail Banking, Pharmaceuticals, Medical Billing, Medicaid, Business Management, Employee Training, Store Management, Product Management, Retail Management, Training & Development, Insurance Claims, Pharmaceutical Industry, Project Development..., Project/Program..., Vendor Relations, Risk Management, Customer Service Call..., Claims...
Education
Nova Southeastern University 2006 — 2008
Master of Business Administration Degree (MBA)
University of West Florida 2000 — 2002
Bachelor of Arts Degree in Organizational Communications
Anthem, Inc. September 2014 - August 2015
Aetna July 2007 - April 2014
Aetna March 1999 - July 2007
Skills
Business Analysis, Data Analysis, Test Management, Claims Management, Claims Resolution, Claim, Auditing, Reports, Help Desk Support, Training, Troubleshooting, Problem Solving, Customer Service, Membership Relations, Team Leadership, Medical Terminology, Health Insurance, Healthcare, Access
Education
Ohio University
Associate of Sciences (AS)
Ohio Institute of Photography and Technology
Associate of Applied Sciences (AAS), Prepress/Desktop Publishing and Digital Imaging Design
Ohio Institute of Photography and Technology
Associate of Arts and Sciences (AAS), Photographic Technology
Aetna April 2014 - Present
Meridian Health June 2013 - October 2013
Skills
Healthcare, Process Improvement, Hospitals, Team Building
Education
Kean University 2011 — 2013
Bachelor of Applied Science (B.A.Sc.), Speech-Language Pathology/Pathologist
Ocean County College 2009 — 2011
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Aetna June 2012 - Present
Steak n Shake January 2007 - May 2012
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Customer Service
Education
Nova Southeastern University 2013 — 2017
Master's degree, Mental Health Counseling/Counselor
University of South Florida 2009 — 2012
Bachelor of Arts (BA), Communication Sciences and Disorders, General
Hillsborough Community College 2007 — 2009
Associate's degree
UFCW Health & Welfare Plan of Central Ohio March 2007 - Present
Temporary on Assignment Multiple Companies March 2000 - March 2007
Cheek & Zeehandler, LLP October 2000 - March 2001
Rhoades & Associates Agency Inc. September 1999 - March 2000
E & I Corporation A Division of McNish April 1999 - August 1999
Aetna April 1998 - April 1999
Mary Beth Mudd, MD Inc. October 1996 - April 1998
Temporary Agencies August 1995 - October 1996
United Commercial Travelers March 1995 - August 1995
Jackson National Life Insurance March 1988 - March 1995
Skills
Employee Benefits, Insurance, Training, Data Entry, Public Speaking, Invoicing, Microsoft Office, Analysis, Accounts Receivable, Recruiting, • Administrative..., • Customer Service &..., • Staff Training &..., • Executive Office..., • Medical Claims..., • Account..., • Internal Account..., • Instructional Manual..., Accounts Payable, Office Management, Customer Service, Management, Leadership, Policy, Team Building, Strategic Planning
Education
Ohio Dominican University 1986 — 1988
2 1/2 years 1986-1988, Business Administration and Management, General
Gahanna Lincoln High School 1983 — 1986
High School, College Prep
Broadspire February 2014 - Present
Reliable Review Services May 2013 - February 2014
Aetna July 2011 - January 2013
Standard Insurance Company January 2008 - June 2011
Skills
Disability Insurance, Claims Management, Clinical Consulting, Behavioral Health, Account Management..., Team Building, Change Management, Risk Management, Presentations
Education
Nova Southeastern University 1994 — 1996
Master of Science (M.S.), Mental Health Counseling/Counselor
SUNY Albany 1990 — 1994
Bachelor of Arts (B.A.), Psychology
Aetna November 2004 - Present
Legacy Salons 2004 - 2005
Southwest Airlines January 1992 - February 2004
Skills
Marketing, Brokers, Health Savings Accounts, Customer Service, Editing, Microsoft Word, Marketing Communications, Project Management, Microsoft Excel, Silverpop, Adobe Professional, Brainshark, Newsletters, PowerPoint, Health Insurance, Organization, Flexibility, Problem Solving, Writing, Copywriting, Copy Editing, Quality Control, Skin Care, Waxing, Chemical Peels, Multi Tasking, Knowledge vision, Insurance, Sales
Education
Tarrant County College 2007 — 2010
Associate of Arts (AA), Marketing
Tarrant County College 2007 — 2010
Associate of Arts (A.A.), Business Administration and Management, General
Tarrant County College 2006 — 2010
Associate of Arts (AA), Art/Art Studies, General
Ogle School Hair Skin Nails-Arlington
Licensed Esthetician, Esthetics
Euramax International, Inc. September 2014 - March 2015
McKendree United Methodist Church Preschool September 2008 - May 2014
ADP June 2004 - May 2006
Aetna November 2002 - March 2004
Radiant Systems Inc. July 1998 - July 2001
XcelleNet March 1997 - April 1998
Education
Ohio University 1992 — 1996
Bachelor of Science in Health
Peters Township High School
Aetna September 2007 - Present
Florida Medical Center March 1985 - September 2007
Skills
Case Management, Healthcare, Customer Service, Treatment, Hospitals, Psychotherapy, Mental Health Counseling, Team Building
Education
Nova Southeastern University 1983 — 1984
Master's of Science, Counseling Psychology
University of Florida 1979 — 1983
Bachelor of Science (BS), Psychology
Munnerlyn Cleaning Services September 2014 - Present
Aetna April 2013 - Present
Ortho Neuro August 2009 - December 2010
OhioHealth March 2006 - February 2009
OhioHealth March 2003 - March 2006
Skills
Public Speaking, Leadership, Strategic Planning, Customer Service, Team Building, Event Planning, Financial Analysis
Education
Ohio Dominican University 2010 — 2020
Bachelor's Degree, Business Administration, Management and Operations
Tempe High School 1996 — 1999
High School
Aetna January 2014 - Present
The Guardian Life Insurance Company of America June 2005 - November 2013
Aetna 2000 - 2004
Safeguard Health Enterprise 1998 - 2000
International Dental Plans 1995 - 1998
Skills
Health Insurance, HIPAA, Insurance, Provider Relations, Project Management, Employee Benefits, Healthcare, Leadership, Managed Care, Management, Medicaid, Medicare, Network Development, Recruiting, Team Building, Training, Strategic Planning
Education
Nova Southeastern University 2001 — 2014
Bachelor's degree, Business Administration and Management, General
Career Institutes of America 1990 — 1991
Associate's degree, Business, Management, Marketing, and Related Support Services
5LINX Enterprises Inc. March 2013 - Present
Allstate 1995 - 2003
Aetna 1985 - 1993
Skills
PowerPoint, Microsoft Excel, Microsoft Office, Microsoft Word, Teaching, Public Speaking, Marketing Management
Education
Oakwood College 1978 — 1982
Business Administration and Management, General
Aetna January 2014 - Present
Coventry Health Care of Florida, Inc. 1993 - December 2013
HIP Health Plan of Florida 1993 - 2000
Education
Nova Southeastern University—Shepard Broad Law Center 2010 — 2012
MHL, Health Law
Nova Southeastern University 2008 — 2010
MBA, Business Administration
University of Phoenix 2005 — 2008
BA, Business Administration
Aetna November 2012 - Present
SEW WHAT? April 1993 - Present
Mt Carmel Hospitals April 2012 - November 2012
Medco Health April 2004 - February 2011
Medco Health May 1995 - April 2004
Victoria's Secret April 1992 - May 1995
Skills
Medicare Part D, Team Leadership, HIPAA, Six Sigma, Microsoft Office, Conflict Resolution, Customer Service, Customer Satisfaction, Performance Management, Training, Job Coaching, Call Centers, Leadership, Pharmacy Benefit..., Employee Training, Project Planning, Operations Management, Strategic Planning, Budgets, Process Improvement, Recruiting, Managed Care, Medicare, Employee Benefits, Forecasting, Coaching, Healthcare, Management
Education
Keller Graduate School of Management
Masters, Business Administration
Ohio University
BBA, Marketing
Aetna March 2007 - Present
Aetna March 2005 - Present
H&R Block January 2003 - Present
Bank Atlantic September 2006 - March 2007
Pino Tile September 2002 - May 2005
Skills
Payroll, Employee Benefits, ADP Payroll, PeopleSoft, Benefits Administration, Accounting, Accounts Payable, General Ledger, QuickBooks, Movex, Accounts Receivable, Account Reconciliation, Financial Planners, Insurance, Spreadsheets, Registered Tax Return..., Auditing, Journal Entries, Tax, Cash Management, Outlook, Financial Reporting, Tax Returns, Analysis, Bank Reconciliation, Microsoft Excel
Education
University of Phoenix 2014 — 2016
Master of Science (MS), Accounting and Business/Management
Nova Southeastern University 2013 — 2015
Master of Accounting, Accounting and Finance
University of Phoenix 2008 — 2012
Bachelor of Science (BS), Accounting and Business/Management
(ISSA) International Sports Sciences Association February 2015 - Present
Crunch Fitness January 2015 - Present
Self -Employed January 2015 - Present
'Self-Employed' August 2014 - Present
(ISSA) International Sports Sciences Association June 2013 - Present
(ISSA) International Sports Sciences Association October 2011 - Present
Aetna October 2007 - Present
LA Fitness January 2012 - June 2015
The Organization of Competitive Bodybuilders (OCB) August 2013 - August 2013
National Gym Association (NGA) Competitor November 2012 - November 2012
Skills
Applicant Tracking..., Employee Benefits, Quality Assurance, Requirements Analysis, Software Documentation, Training, Business Analysis, Employee Relations, Process Improvement, Project Management, Onboarding, Human Resources, Management
Education
ISSA 2011 — 2016
Certified Personal Trainer
Human Resources Certification Institute 2003 — 2010
PHR, Human Resources
Nova Southeastern University 1996 — 1998
BS, Professional Management
University of South Florida
PHR, Human Resources
Aetna March 2015 - Present
PacificSource Health Plans March 2011 - March 2015
Blue Shield of California October 2007 - March 2011
SCAN Health Plan August 2004 - September 2007
Center for Healthcare Rights July 2002 - July 2004
Skills
Medicare, Managed Care, Health Insurance, Medicaid, Healthcare, Healthcare Industry, Medicare Part D, Health Policy, Management, Cross-functional Team..., Product Management, Insurance, Medicare Advantage, Bid Preparation, Service Area Expansion
Education
Occidental College
BA, Psychology
University of Southern California
MSG, Gerontology
University of Southern California - Marshall School of Business
MBA
Aetna March 2014 - Present
Aetna 2011 - Present
Aetna Inc. December 2008 - Present
Aetna April 1993 - December 2008
Skills
Management, Employee Benefits, Strategic Planning, Process Improvement, Analysis, Leadership, Health Insurance, Insurance, Business Analysis, Customer Service, Human Resources, Vendor Management, Business Process..., Team Building, Program Management, Training, Healthcare, Project Management, Management Consulting, Event Planning, Performance Management, Cross-functional Team..., Business Requirements, Software Documentation, Business Process, Project Portfolio..., Presentations, Budget Process, Managed Care, Business Intelligence, Data Analysis, Leadership Development, Coaching, Team Leadership, Change Management, Employee Engagement, Requirements Gathering, Strategy, SDLC, Call Centers, Medicare, Risk Management, Access, Requirements Analysis, IT Strategy, Resource Management, PMO, Enterprise Architecture, Crisis Management, Customer Insight
Education
Ohio University 1988 — 1993
Bachelors, Human Resource Management and Healthcare Adminstration
HealthPass April 2008 - Present
ConnectiCare 2001 - 2007
connecticare 2001 - 2007
Health Net August 1998 - June 2001
Empire Health Services September 1995 - April 1998
Allmerica Financial January 1994 - January 1995
Max New York Life Insurance January 1991 - October 1993
Aetna Life & Casualty 1968 - 1990
Aetna 1968 - 1990
Education
Norwich University 1964 — 1968
Sequoia Client Service ManagerSequoia Benefits2006 - Present
Aetna April 1999 - June 2006
Education
Notre Dame de Namur University 1998 — 2000
Aetna July 1996 - Present
Skills
Health Insurance, Employee Benefits, Insurance, Managed Care, Disability Insurance, Account Management, Brokers, Healthcare, Sales, Sales Management, Long-term Care, New Business Development, Team Building, Strategic Planning, Benefits Administration
Education
Ohio University 1991 — 1995
BSED, Elementary Education
Aetna Life Insurance Company December 2014 - Present
Sprint Nextel April 2012 - January 2015
Aetna 2014 - 2015
Aetna 2014 - 2015
Sprint Nextel August 2007 - April 2012
Skills
Customer Lifecycle..., Product Marketing, Multi-channel Marketing, Vertical Marketing, Segmentation, Go-to-market Strategy, Partnership Marketing, Product Management, Database Marketing, Strategic Partnerships, Marketing, Mobile Marketing, Lead Generation, Account Management, Cross-functional Team..., Loyalty Marketing, Direct Marketing, Competitive Analysis, Management, Marketing Strategy, Online Marketing, Program Management, Strategy, Target Marketing, Telecommunications
Education
University of Maryland - Robert H. Smith School of Business 1987 — 1989
Master of Business Administration (MBA), Entrepreneurial and Small Business Operations
Ohio University 1981 — 1985
Bachelor of Arts (BA), Marketing
Capital One Financial/Capital One Auto Finance January 2008 - Present
Capital One Auto Finance June 2007 - January 2008
Capital One Auto Finance May 2006 - June 2007
AMS 2005 - 2006
Aetna October 2004 - February 2005
Capital One November 2000 - October 2004
Paragon Marketing June 1998 - October 2000
Taco Bell September 1995 - June 1998
Education
Nova Southeastern University 2007 — 2010
MBA, Business Administration
Nova Southeastern University 2004 — 2007
BS, Professional Management
UnitedHealthcare July 2011 - Present
Aetna Life & Casualty January 2005 - July 2011
Aetna October 2004 - January 2005
Skills
Health Insurance, Insurance, Disability Insurance, Managed Care, Employee Benefits, Long-term Care, Marketing Strategy, Multi-channel Marketing, Healthcare, Process Improvement, Integrated Marketing, Claim, Marketing Communications, Direct Marketing, Marketing, Medicare, Direct Mail, Strategic Planning, Account Management, Segmentation, Claims Management, Underwriting, Cross-functional Team..., Strategy, Email Marketing, Product Marketing, Competitive Analysis, Brokers, Term Life Insurance, Corporate Communications, Marketing Management, Sales, Reinsurance, Leadership, Internal Communications, CRM, B2B Marketing, Life Insurance, Brand Management, Brand Awareness
Education
College of Notre Dame of Maryland
Bachelor's degree, marketing communications
Complete Health Plans August 2015 - Present
Aetna 2003 - 2015
Business Acumen 2001 - 2002
Aetna US Healthcare Inc. 1997 - 2001
UnitedHealth Group 1996 - 1997
Physician Corporation of America 1996 - 1996
US Healthcare, Inc 1993 - 1996
Clinical Diagnostic Systems 1991 - 1993
Trident Data Systems 1991 - 1991
The Sporting Club 1989 - 1991
Skills
Health Insurance, Insurance, Employee Benefits, Account Management, Brokers, Health Savings Accounts, Life Insurance, Underwriting, Disability Insurance, Leadership, Managed Care, Presentation Skills, Dental Sales, Group Insurance, Vision Sales, Self Funded Insurance, Management, Strategic Planning, Sales, Benefits Administration, Healthcare
Education
Ohio University 1988 — 1989
Master's degree, Master of Science
Ohio University 1983 — 1988
Bachelor of Science (BS), Exercise Physiology
Rutherford B Hayes High School 1980 — 1983
Wellington Management Company 2005 - Present
MFS Investment Management 2000 - 2005
Scudder 1995 - 2000
Aetna 1985 - 1995
Education
Trinity College
MA, Economics
Occidental College 1980 — 1984
Milton Academy 1975 — 1980
Dexter School 1973 — 1975
Park School 1967 — 1973
HugoNeu Recycling June 2015 - Present
Avnet Lifecycle Solutions January 2014 - May 2015
Aetna February 2012 - November 2013
Redemtech February 2006 - February 2012
OfficeMax Corporate Sales March 2002 - January 2006
Corporate Sales Micro Center 1997 - 2000
Skills
Solution Selling, Account Management, New Business Development, Sales Management, Selling, Disaster Recovery, Marketing, Agile Project Management, Program Management, Management, Enterprise Software, Leadership, Project Management, Professional Services, CRM, Process Improvement, Strategy, Sales, Vendor Management, Salesforce.com, SaaS, Customer Satisfaction, Training, Start-ups, Consultative Selling, Business Intelligence, Medicaid Managed Care, Provider Relations, Contract Negotiation, Contract Management, Instructional Design, Maximizer
Education
Ohio University 1992 — 1996
Bachelor of Science, Biological Sciences
Aetna May 2011 - Present
Aetna December 2009 - May 2011
Aetna November 2006 - May 2011
Aetna December 2000 - November 2006
Aetna May 1994 - December 2000
Prudential August 1989 - May 1994
Skills
Insurance, Leadership, Health Insurance, Employee Benefits, Managed Care, Medicare, Vendor Management, Business Process..., Strategic Planning, Management, Call Centers, Claims Management, Forecasting, Budgets, Project Management, Healthcare, Team Building, Public Speaking, Claim, Disability Insurance, Process Improvement, Underwriting, Program Management, HIPAA, Life Insurance, Brokers, Business Analysis
Education
Nova Southeastern University 1989 — 1991
Bachelor's degree, Business Administration and Management, General
Nova Southeastern University
Bachelor of Science, Professional Management
Berkeley College, New York, NY March 2012 - Present
DeVry University August 1998 - June 2003
Aetna 1997 - 1998
Skills
Public Speaking, Brochures, PowerPoint, Job Search, Customer Service, Research, Coaching, Microsoft Office, Teaching, Customer Insight, Sales, Higher Education, Interviews, Analysis, Leadership, Marketing, Recruiting, Community Outreach, Career Counseling, Event Planning, Advertising, Staff Development, Training, Teamwork, Social Media Marketing, Management, Business Development, Social Media, Networking, Admissions, Enrollment Management, New Business Development, Leadership Development, Negotiation, Team Building, Campus, Fundraising, Student Financial Aid, Social Networking, Event Management, Public Relations, Strategic Planning, Student Development, Program Management, Organizational..., Team Leadership
Education
Nyack College 2013 — 2015
Master of Business Administration (MBA), Organizational Leadership
Fordham University 1991 — 1995
Bachelor's degree, English
Aetna 2001 - Present
Tri Community Coalition 2001 - Present
PPOM 1989 - 2000
Integrated Data Technologies 1986 - 1989
Skills
Strategic Planning, IT Management, Healthcare, Management, Health Insurance, Process Improvement, Insurance, Employee Benefits, Project Management, Team Building, Medicare, HIPAA, Leadership, Analysis, Business Analysis
Education
Oakland Community College 1978 — 1980
Associate Applied Science, Computer Programming
Southfield High School 1975 — 1978
Dane Street September 2015 - Present
Lawrence S. Burstein, PhD PA January 1995 - Present
Lawrence S Burstein, PhD, PA January 1995 - Present
Dane Street May 2014 - September 2015
Aetna 2006 - 2013
Skills
Psychotherapy, Family Therapy, Mental Health, Psychology, Adolescents, Adults, Counseling Psychology, CBT, Treatment, Stress Management, Life Transitions, Group Therapy, Self-esteem, Mental Health Counseling, Anger Management, Stress, Clinical Supervision, Behavioral Health, Case Management, Conflict Resolution, Life Coaching, Personal Development, Therapists, Utilization Review
Education
Nova Southeastern University 1982 — 1990
PhD, Psychology
University of Pennsylvania 1977 — 1981
BA, Psychology
Ohio Office of Budget and Management September 2012 - Present
Aetna December 2011 - September 2012
Weltman, Weinberg & Reis July 2009 - December 2011
Whitehall Yearling High School June 2008 - June 2010
3SG Corporation August 2006 - July 2009
Title First Agency July 2006 - October 2006
Teleperformance October 2004 - March 2006
Education
Ohio Dominican University 2008 — 2010
Masters, Business Administration
Otterbein University 2002 — 2006
Bachelor of Arts, Journalism, Dance
Kevin Powell Organization June 2010 - Present
Carmel Car Service April 2012 - July 2013
VIP Business Class October 2009 - February 2010
Limores.net September 2008 - October 2009
Aetna July 2000 - August 2001
harrison & cristos esquire February 1998 - July 1998
Skills
Logistics, Customer Service, Account Management, Sales Management, Sales, Transportation
Education
TekSolv Computer Training Center 1998 — 1998
Certified PC Specialist, Computers
Ocean County College
Five Brothers Default Management Solutions April 2010 - Present
Aetna July 2007 - December 2008
Pier 1 Imports 1994 - 2007
Education
Oakland Community College 2000 — 2001
General
Aetna October 2008 - Present
Skills
Insurance, Health Insurance, Disability Insurance, Vendor Management, Analysis
Education
Nova Southeastern University
Bachelor in Management
Cigna-HealthSpring July 2013 - Present
Aetna August 2006 - February 2013
Humana June 2005 - August 2006
Unicare Life and Health May 1996 - May 2004
Skills
Marketing and Training, Excellent Communication..., Market Growth and..., Distribution Management, Multi-channel..., Extensive market..., Strategic objective..., Presentations,Negotiatio..., • Start up and..., • Comprehensive..., Field training and..., Multi-state Operations, Develop and implement..., • Ability to work in..., Communication Skills, Start-ups, Long-term Care, Training, Health Insurance, Medicare, Management, Recruiting, Managed Care, Distributed Team..., Employee Benefits, Life Insurance, Insurance, Sales, Brokers, Health Savings Accounts, Term Life Insurance, Benefits Administration, Disability Insurance, Medicare Part D, Underwriting, Fixed Annuities, Sales Management, HMO, PPO, Salesforce.com, Whole Life, Group Insurance, Commercial Insurance, Health Policy, Open Enrollment, Critical Illness, General Insurance, Workers Compensation, Claim, Cafeteria Plans
Education
Webster University
MA, Management
Norwich University
BA, Education-Political Science
ROBERT H January 2005 - Present
Aetna September 2003 - October 2004
Protective Life (DentiCare) September 2003 - October 2004
JOSEPH BOULTER, DMD January 2000 - January 2003
Education
Nova Southeastern University
Master's Degree, Health Law
University of Florida
Bachelor of Science, Public Relations
University of Florida
Aetna February 2007 - Present
Skills
Underwriting, Employee Benefits, Disability Insurance, Claim, Account Management, Customer Service, Life Insurance, Process Improvement, Healthcare, Business Analysis
Education
Nova Southeastern University 2001 — 2003
Master of Business Administration (M.B.A.)
University of Central Florida 1997 — 2001
Bachelor of Science (B.S.), Finance, General
Aetna April 2006 - Present
Broadspire Services, Inc. 1999 - 2006
Education
Nova Southeastern University
Master, Health Services Administration
UST Global October 2013 - Present
GalaxE Solutions June 2010 - September 2013
Independence Blue Cross June 2000 - March 2010
Aetna July 1998 - June 2000
Alliance Consulting February 1998 - August 1998
Lockheed Martin Information Technology March 1997 - February 1998
Ajilon Consulting February 1996 - March 1997
Electronic System Corporation August 1981 - May 1992
Skills
DB2, COBOL, JCL, Mainframe, Requirements Analysis, VSAM, IBM iSeries, SQL, Oracle, Program Management, Systems Analysis, Testing, SDLC, Visio, Software Project..., CICS, Business Requirements, Business Process, Operating Systems, Programming, Requirements Gathering, SOA, Databases, Integration, Database Design, Data Modeling, Data Warehousing, Software Development, IBM AS/400, Solution Architecture, SharePoint, User Acceptance Testing, Architectures, Enterprise Architecture, Agile Methodologies, ETL, UML, Web Services, RPG
Education
Odessa State Polytechnic University 1984 — 1989
BS, Computer Science, Electrical Engineering
Aetna November 2014 - Present
Hittle House January 2014 - October 2014
Progressive Medical, Inc. October 2011 - January 2014
Progressive Medical, Inc. April 2007 - October 2011
Safelite AutoGlass November 2005 - April 2007
Safelite AutoGlass May 2005 - November 2005
AppleTree Assisted Living February 1999 - August 2005
Safelite AutoGlass November 2004 - May 2005
Skills
Customer Service, Healthcare, Leadership, Managed Care, Process Improvement, Supervisory Skills, Team Building, Training, Workers Compensation, Insurance, Account Management, Call Centers
Education
Ohio Dominican University
Communications
VSP October 2009 - Present
Aetna October 2008 - October 2009
Aetna August 2005 - October 2008
UnitedHealth Group June 2004 - July 2005
Skills
Health Insurance, Insurance, Account Management, Employee Benefits, Direct Sales, Sales, Sales Process, Salesforce.com, Health Savings Accounts, Benefits Administration, Customer Retention, Disability Insurance, Management, Brokers, Life Insurance, Strategic Planning
Education
Oakland University 1999 — 2004
Bachelor of Science (BS), Business Administration and Management, General
AmerisourceBergen December 2012 - Present
Prime Pharmacy Services May 2010 - September 2012
Integrity Pharmacy Services March 2008 - March 2010
Aetna December 2005 - March 2008
Walgreens February 2003 - February 2005
NeighborCare June 1996 - February 2003
Skills
Pharmacists, Pharmacy, Pharmacy Benefit..., Home Infusion, Medicare Part D, Oncology, Healthcare, Pharmaceutical Sales, Managed Care, Utilization Management, Medication Therapy..., Prescription, Diabetes, Clinical Research, Medicine, Pharmacueticals, Long-term Care, Nursing
Education
Nova Southeastern University 1992 — 1996
BS, Pharmacy
Merck Sharp & Dohme September 2007 - Present
Trascontintal Direct 2005 - 2009
ARAMARK Refreshment Services March 2005 - September 2007
Aetna, INC. 2001 - 2003
Aetna 1996 - 1998
Skills
Oracle
Education
Odessa National 'I.I. Mecnikov' University 1984 — 1989
M.S., Mathematics and Computer Science
Aetna September 2014 - Present
Skills
Insurance, Customer Satisfaction, Quality Auditing, Supervisory Experience, Team Management, Health Insurance, Privacy Act, Privacy Compliance, HIPAA, Claims Resolution, Healthcare, Escalation Resolution, PowerPoint, Public Speaking, Live Meeting, Coordinating Meetings, Workshop Facilitation, Employee Training, Team Building, Customer Service, Call Quality, Hiring Employees, New Hire Orientations, Youth Ministry, Youth Mentoring, Positive Youth..., General Insurance, Underwriting, Policy, Sales Management, Account Management, Commercial Insurance, Case Management, Banking, Call Centers, Relationship Management, Credit, Strategic Planning, Microsoft Excel, Microsoft Office, Leadership, Training, Event Planning, Fundraising, Coaching, Management, Nonprofits, Community Outreach
Education
Ohio Christian University 2012 — 2014
Bachelor of Arts in Business, Concentration Business Management, Magna Cum Laude
World Harvest Bible College 2005 — 2007
Dipolma of Arts in Religion, Concentration Evangelism and Missions, Cum Laude
Aetna January 2014 - Present
Aetna August 2011 - December 2013
Aetna June 2006 - August 2011
Aetna September 2004 - June 2006
PwC October 2003 - September 2004
Clifton Gunderson LLP January 2001 - March 2003
Skills
Auditing, Internal Controls, Insurance, Internal Audit, Financial Reporting, Accounting, Financial Analysis, US GAAP, CPA, SOX 404, Risk Management, External Audit, Assurance, Financial Statements, Fixed Assets, Financial Audits, Due Diligence, Financial Accounting, Tax, Health Insurance, Tax Preparation, Tax Accounting, SOX Compliancy, Account Reconciliation, SAS70, Project Management, Process Improvement, Cross-functional Team..., Medicare, Six Sigma, Risk Assessment, Management, Training
Education
Indiana University-Kelley School of Business 1999 — 2000
Master's degree, Accounting, 3.8
Ocean University of China 1992 — 1996
Bachelor's degree, English Language and Literature, General
Blue Shield of California June 2013 - Present
Blue Shield of California April 2011 - June 2013
Andreini & Company 2010 - 2011
Blue Shield June 2009 - November 2010
Sequoia Benefits 2006 - 2009
Aetna April 1999 - June 2006
Johnson & Dugan 2001 - 2002
Skills
Health Insurance, Employee Benefits, Health Savings Accounts, Insurance, Underwriting, Brokers, Disability Insurance, Workers Compensation, HMO, Account Management, Property & Casualty..., Managed Care, Casualty, Benefits Administration, Dentistry
Education
Notre Dame de Namur University 1997 — 1999
BS, Human Services
Sonoma State University 1992 — 1994
Communications
Liberty Mutual Insurance February 2013 - Present
Liberty Mutual Group September 2001 - February 2013
Guoxin Lucent Technologies Network Technologies Co., Ltd. 1999 - 2001
Aetna 1994 - 1999
Skills
Property & Casualty..., Insurance, Casualty, General Insurance, Customer Service, Umbrella Insurance, Customer Satisfaction, Team Building, Microsoft Excel, Liability, Health Insurance, Fixed Annuities, Annuity Sales
Education
Ocean County College 1998 — 2001
Associate's degree, Business Administration and Management, General
Brick Memorial High School 1988 — 1991
Aetna October 2003 - Present
Counseling Center for Women May 1997 - May 2003
Skills
NCQA, Clinical Research, Process Improvement, Behavioral Health, Disease Management, HIPAA
Education
Oakland University 1992 — 1997
Masters, Counseling
University of Utah 1972 — 1978
BA, Foods and Nutrition
TracFone Wireless April 2010 - May 2014
Aetna October 2006 - December 2008
Goodrich 1997 - 2005
Skills
Data Warehousing, SDLC, SSIS, Business Intelligence, Data Modeling, PL/SQL, Databases, Oracle, Microsoft SQL Server, Visio, Unix, ETL
Education
Nova Southeastern University 2003 — 2005
Masters, Management Information Systems
Aetna September 2004 - Present
Education
Oakland University 1974 — 1978
Bachelor of Science, Management
Aetna July 1999 - Present
Education
Ohio Dominican University
Aetna December 2013 - Present
Modern Group LTD (via Michael Page) October 2013 - December 2013
Art Space Lima September 2006 - June 2013
East Gate Motel September 1997 - June 2013
Children's Developmental Center January 2004 - June 2004
Dicke Financial Company September 2003 - January 2004
Skills
Accounts Receivable, Accounts Payable, Invoicing, Reconciling Reports, Payroll, Payroll Taxes, Quarterly Taxes, Balance Sheet Review, Profit & Loss Statements, General Ledger, Microsoft Excel, Finance, P&L
Education
Ohio Northern University 1999 — 2003
Bachelor of Science in Business Administration, Accounting, High Distinction - 3.71
Aetna September 2014 - Present
Aetna March 1986 - July 2010
Aetna 1984 - 1986
Skills
Customer Service, Microsoft Office, Outlook, Microsoft Word, PowerPoint, English, Public Speaking, Teaching, Strategic Planning, Windows
Education
Occidental College 1972 — 1976
Bachelor's degree, Sociology and Anthropology
Aetna November 2012 - Present
Aetna October 2009 - November 2012
Aetna October 2008 - October 2009
Aetna October 2007 - October 2008
Aetna September 2006 - October 2007
Carrabba's Italian Grill September 2001 - September 2006
Skills
Customer Service, Management, Microsoft Office, Microsoft Excel, Process Improvement, Training
Education
Nova Southeastern University 2008 — 2010
Master of Business Administration (M.B.A.), Business Administration, Management and Operations