Aetna Company
Industry: Managed care company
DescriptionAetna Inc. is an American managed health care company that sells traditional and consumer directed health care insurance plans and related services, such as medical, pharmaceutical, dental, behavioral ... Headquarters: Hartford, Connecticut, United States CEO: Mark Bertolini (Nov 29, 2010–) Parent organization: CVS Health Revenue: 60.54 billion USD (2017) Number of employees: 49,828 (2017) Subsidiaries: Coventry Health Care, Aetna International Inc.,
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Aetna Employees
Aetna March 2015 - Present
Aetna May 2012 - March 2015
USAA October 2008 - April 2012
USAA Life and Investment Company May 2006 - October 2008
USAA Alliance Services Company April 2004 - April 2006
Skills
Strategic Planning, Process Improvement, Financial Services, Executive Management, Employee Recognition, Internal Communications, Strategic Communications, Product Marketing, Marketing, Product Management, Call Quality, Change Management, Culture Change, Team Building, Strategy, Leadership, Management, Program Management, Mergers & Acquisitions, Contract Negotiation, Project Management, Team Leadership, Business Process..., Cross-functional Team..., Training, Vendor Management, Marketing Communications, Operations Management, Business Strategy, Budgets, Employee Engagement, Call Centers, Risk Management, Organizational..., Business Analysis, Competitive Analysis, Customer Experience, Management Consulting, Enterprise Software, Business Development, Analysis, CRM, Analytics, Finance, Insurance, Forecasting, Market Research, Business Planning, Portfolio Management, Segmentation
Education
Our Lady of the Lake University
MA, English
Our Lady of the Lake University
Bachelor of Arts (BA), Communication and Media Studies
Teva Oncology January 2008 - Present
Teva July 2005 - January 2008
Aetna February 2003 - June 2005
Dermik Labs 2001 - 2003
Skills
Pharmaceutical Sales, Managed Care, Oncology, Pharmaceutical Industry, Sales Operations, Biotechnology, Hematology, Sales, Product Launch, Sales Presentations, Healthcare, Buy, Dermatology, Selling Skills, Cancer, Account Management, Building Relationships, Hospitals, Sales Force Development
Education
Penn State University 1994 — 1998
BS, Health Policy & Administration
Aetna July 2015 - Present
Aetna July 2011 - July 2015
Aetna December 2007 - July 2011
Skills
Process Improvement, Training, Microsoft Office, Leadership, Microsoft Excel, Outlook, Health Insurance, Insurance, Customer Service, Healthcare, Visio, Six Sigma, Standards Compliance, Document Management, Florida Notary, Process Flow Charts, Microsoft Project, Project Management, Cost Benefit, Interpreting Data
Education
Patten University 2015 — 2017
Bachelor of Arts in Management - Leadership
Aetna November 2013 - Present
Coventry Health Care, an Aetna Company September 2002 - November 2013
Skills
Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, Public Speaking, PowerPoint, Project Management, Photoshop, Team Leadership, SQL, .NET, C#, Perl, Illustrator, AIX, ASP.NET, English, Spanish, FTP, HTML, Visio, MS Project, Visual Studio, IIS, Oracle Client, Toad, Vim, XML
Education
University of Phoenix 2006 — 2009
Bachelor of Science (BS), Information Technology, 4.0
Palomar College
Salt Lake Community College
Aetna September 2007 - Present
Aetna April 2004 - September 2007
Aetna October 1999 - April 2004
Skills
Data Analysis, Business Analysis, SAS programming, Business Intelligence, Data Warehousing, Employee Benefits, Insurance, Health Insurance, SDLC, Process Improvement, Risk Management, Vendor Management, Underwriting, Access, SAS
Education
Penn State University 1984 — 1989
Bachelor's degree, Economics
Penn State University 1984 — 1989
Bachelor of Science (B.S.), Economics
Marc Bellefleur Designs January 2013 - Present
Aetna August 1999 - January 2013
Jonathan Wisconsin 1996 - 1999
Skills
QuarkXPress, Branding & Identity, Project Management, Advertising, Direct Mail, Marketing Communications, Email Marketing, Newsletters, Strategic Planning, Marketing Strategy, Corporate Communications, Integrated Marketing, Marketing, Brochures, Graphic Design, Corporate Identity, Typography, Cross-functional Team..., Corporate Branding, Adobe Creative Suite, Quar, Microsoft Office, Creative Direction, Brand Development, Management, CRM, Art Direction, Creative Strategy, Web Design, Interaction Design, Collateral, Direct Marketing, Logo Design, InDesign, Layout, Catalogs, Graphics
Education
Paier College of Art Inc 1980 — 1984
Bachelor of Fine Arts (BFA), Design Communications
Aetna February 2013 - Present
Skills
Teaching, Behavioral Health, Hospitals, Mental Health, Psychotherapy, Psychology, Group Therapy, Public Speaking, Training, Adolescents, Program Development, Community Outreach, Counseling Psychology, Coaching, Treatment, Clinical Research, Social Media, Crisis Intervention, Medical Social Work
Education
University of Utah 1984 — 1990
Bachelor of Applied Science (B.A.Sc.), Psychology
Our Lady of the Lake University
Master of Social Work (MSW)
Community Health Systems September 2013 - Present
South Texas Health Systems September 2010 - 2013
Tree Town USA June 2008 - February 2010
Longview Cardiology Clinic, PA June 2005 - March 2008
Scott & White May 2004 - June 2005
East Texas Medical Center May 2000 - November 2002
CHRISTUS Health June 1997 - May 2000
Aetna May 1986 - June 1997
Education
Our Lady of the Lake University 1997 — 1999
MBA, Healthcare Management
The University of Texas at San Antonio
BBA, Industrial Management
Aetna September 2007 - Present
Carle Foundation Hospital June 1999 - July 2006
Provena Health August 1995 - June 1999
Hobbico November 1989 - August 1995
Skills
Nursing, Disease Management, Healthcare, Case Managment, HIPAA, Health Insurance, Patient Advocacy, Inpatient, Patient Safety, Quality Improvement, Utilization Review, Behavioral Health, ICD-9, Acute Care, Medical/Surgical, CPT, Utilization Management, Medicare, Medicaid, Healthcare Management, Hospitals, Medical Terminology, Software Documentation, Process Improvement, Home Care, Health Policy, Provider Relations, NCQA, Healthcare Industry
Education
Parkland College 1992 — 1996
Associate's Degree, Registered Nursing/Registered Nurse
Aetna May 2014 - Present
Kaiser Permanente October 2002 - April 2014
Kaiser Permanente June 2000 - October 2002
Skills
BLS, Clinical Research, Patient Safety, Healthcare, Nursing
Education
Pacific Union College 1998 — 2000
Bachelor of Applied Science (B.A.Sc.), Registered Nursing/Registered Nurse
Pacific Union College 1997 — 2000
Bachelor of Science (BS), Registered Nursing/Registered Nurse
Avalere Health 2014 - Present
Aetna 2010 - Present
Personifeye 2008 - 2010
The Morrison Agency 2006 - 2009
Movius Corporation 2002 - 2005
NETGEAR 2000 - 2002
Hewlett-Packard 1994 - 2000
PepsiCo 1989 - 1994
Skills
eCommerce, Integrated Marketing, Web and Digital..., Marketing Management, Digital Marketing, Interactive Marketing, Analytics, Direct Marketing, Lead Generation, Full P&L Responsibility, Customer Relationship..., Enterprise Web Strategy, Social Media Marketing, Mobile Marketing, Relationship Marketing, Consumer Products, Demand Generation and...
Education
Penn State University 1992 — 1994
MBA, Marketing and Finance
Misken Benefit Group, LLC January 1999 - Present
BenefitMall 2000 - 2014
Kaiser Permanente 2000 - 2013
Anthem 1999 - 2010
Aetna 1999 - 2010
Aflac 1992 - 2010
DPBrokers.com 2005 - 2009
ING June 1999 - January 2000
Security Life of Denver 1999 - 2000
Northwestern Mutual June 1996 - June 1999
Skills
Health Savings Accounts, Health Insurance, Disability Insurance, Employee Benefits, Insurance, Brokers, Property & Casualty..., General Insurance, Commercial Insurance, Underwriting, Life Insurance, Term Life Insurance, Workers Compensation, Long-term Care, Dentistry, Small Business, Customer Satisfaction, Customer Service, Investments, Fixed Annuities, Sales, Medicare, Retirement, Management, Professional Liability
Education
Pacific Lutheran University - School of Business 1990 — 1994
BBA, Business Administration, Management and Operations
Pacific Lutheran University - School of Business 1990 — 1994
Bachelor of Science (BS), Business
Aetna February 2013 - Present
Cigna April 2012 - February 2013
Cigna September 2009 - April 2012
Independence Blue Cross March 2001 - August 2009
Independence Blue Cross March 1999 - March 2001
Independence Blue Cross March 1997 - March 1999
Skills
Data Analysis, Reporting & Analysis, Problem Solving, Quality Management, Auditing, Training, Solution Implementation, Leadership, Action Oriented, Cross-cultural..., Learning on the fly, Organization, Perseverance, Priority Setting, Time Management, HIPAA, Health Insurance, Team Building, Customer Oriented
Education
Peirce College 1999 — 2000
Bachelor of Science (BS), Business Administration and Management, General
Temple University 1995 — 1999
Business Administration and Management, General
Ascensus August 2015 - Present
Ascensus December 2014 - August 2015
Ascensus March 2014 - December 2014
Liberty Mutual Insurance November 2013 - February 2014
Aetna April 2012 - November 2013
Aetna December 2007 - April 2012
Commerce Bank September 2006 - December 2007
Wawa, Inc. April 2006 - August 2006
Commerce Bank July 2004 - April 2006
Wawa, Inc. October 2001 - July 2004
Skills
Customer Service, Call Centers, Microsoft Word, Microsoft Excel, Training, Health Insurance, Insurance, Store Management, Customer Experience, Customer Retention, Data Entry, Time Management, Outlook, PowerPoint, Building Relationships, Process Improvement, Microsoft Office, Analysis, Salesforce.com, Employee Training, Teamwork, Management, Sales
Education
Penn State Abington 2003 — 2007
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
Aetna July 2014 - Present
Philadelphia University June 2014 - Present
United States Air Force July 2013 - June 2014
United States Air Force July 2010 - July 2013
US Air Force August 2009 - February 2010
US Air Force January 2008 - August 2009
USAF April 2006 - August 2008
Park University June 2007 - June 2008
USAF Airman Leadership School January 2000 - January 2006
Skills
Leadership Story Telling, Leadership Development, Organizational..., Human Resources, Management, Program Management, Military, Security Clearance, Military Experience, Military Operations, Public Speaking, Military Training, Military Leadership, Operational Planning, National Security, Training, Higher Education, Command, Supervisory Skills, Mentoring, Team Building, Team Leadership, Top Secret, Personnel Supervision, Active DoD Secret..., Personnel Management, Coaching, Leadership
Education
University of Phoenix 2005 — 2008
MM, Management, 3.92 GPA
Park University 2002 — 2005
BS, Management/HR, 3.61 GPA
Center for Coaching Certification
Certified Master Coach, Leadership / Team Development / Communication
Aetna July 2000 - Present
Green Bay Packers January 2013 - Present
PartyLite 1999 - 2014
Gulf Coast Home Health Services 1986 - 1996
Gulf Coast Home Health Services 1986 - 1996
Skills
Utilization Management, Managed Care, EMR, Home Care, Nursing, Disease Management, Healthcare Management, Healthcare, HIPAA, Medicare, Patient Safety, Healthcare Information..., Hospitals, Physicians, Healthcare Industry, EHR, Inpatient, Health Insurance, Medicaid, Healthcare Consulting, Acute Care, Provider Relations, Physician Relations, Quality Improvement, Pediatrics, Clinical Research, Patient Advocacy, Critical Care, Ambulatory, Wound Care, ICU, Epic Systems, Health Policy, Revenue Cycle, Credentialing, CPOE, Meditech, Informatics, Medicine, Medical Records, Patient Education, Medical Billing, Long-term Care, Medical Coding, Health Education, Medical Terminology, Cerner, ICD-9, Case Management
Education
Lutheran General and Deaconness Hospitals School of Nursing 1979 — 1982
Diploma of Nursing, Registered Nursing/Registered Nurse, Graduated
Pasco-Hernando Community College 1978 — 1979
Associate of Arts (AA), General Studies, Graduated
St. Petersburg Junior College - Clearwater, FL 1976 — 1978
Associate of Arts (AA), General Studies
Dunedin High School 1973 — 1977
Diploma, College prep
Redfin December 2013 - Present
Solution Partners NW September 2011 - December 2013
The Cascade Team Real Estate February 2009 - September 2011
Coldwell Banker Bain 2003 - 2009
Windermere Real Estate 1999 - 2003
Aetna 1994 - 1997
CIGNA Healthcare 1989 - 1993
Price Waterhouse 1982 - 1987
Skills
Real Estate, Sellers, Home, Home Staging, Finance, Short Sales, First Time Home Buyers, Investment Properties, Relocation, Negotiation, Contract Negotiation, Selling, Leases, Investors, Buyer Representation, Sales, New Home Sales, Real Estate Transactions, Green Living, Climate Change, Property Management, Condos, Property, Single Family Homes, Writing, Residential Homes, Sustainable Development, Listening to customers, Keen Listener, Sustainability, Waterfront, Referrals, Move Up Buyers, Listings, Townhomes, Luxury, Relocation Buyers, Seniors, New Homes
Education
UCLA Anderson School of Management 1987 — 1989
MBA, Finance
Pace University - Lubin School of Business 1978 — 1982
BBA, Accounting
Aetna July 2014 - Present
Sports and Fitness Clubs August 2007 - Present
Coventry Health Care June 2008 - July 2014
Concentra June 2004 - June 2008
Concentra Integrated Services August 2000 - June 2004
Mecklenburg County Mental Health August 1998 - August 2000
McCleod Addictive Disease Center October 1996 - July 1998
Skills
Vocational..., Healthcare, Rehabilitation, Customer Service, Microsoft Office, Case Managment, Strategic Planning, Microsoft Excel, Wellness, Team Building, Marketing, Employee Relations, Adolescents, Teaching, Managed Care, Supervisory Skills, Sales, Group Therapy, Disease Management, Disability Management, Workers Compensation, Mental Health, Case Management, Training, Program Development, Insurance
Education
Penn State University 1995 — 1996
Master's degree, Vocational Rehabilitation Counseling/Counselor
Penn State University 1988 — 1992
Bachelor of Arts (B.A.), Psychology
ADT Security Services 2010 - 2012
Rummage Exports January 2006 - December 2010
Aetna February 2006 - November 2009
Education
Park University 2005 — 2008
MBA, Management Information Systems, 3.8
Owens Community College June 2014 - Present
Owens Community College August 2010 - May 2014
Tribes Tavern LLC April 2003 - May 2010
Dr. Sathya Nagesparen MD February 2002 - 2003
Provider Solutions, INC. October 1999 - February 2002
StateLine TPA August 1998 - October 1999
BenefitSource, Inc March 1997 - August 1998
Aetna September 1990 - December 1996
Skills
Customer Satisfaction, Higher Education, Customer Service, Office 2010, Front Office, Personal Development, Open Office, Back Office, Office Equipment, Medical Billing, Medical Coding, Medical Terminology
Education
Owens Community College 2010 — 2014
Associates Degree, Office Administration
Bedford High School 1986 — 1989
Diploma, Basic Education
Independence Blue Cross August 2006 - Present
Itrax 2003 - 2006
Aetna 2002 - 2002
Aetna 1996 - 2002
Education
Penn State University
MHA
Ursinus College
BS
Anthem, Inc. May 2015 - Present
Anthem, Inc. October 2013 - May 2015
Aetna July 2008 - August 2013
The Bessant Group March 2000 - February 2012
Ayzenberg Group 2007 - 2008
Kaiser Permanente IT 2005 - 2006
Earthlink 1998 - 2005
Comcast 1991 - 1998
Skills
Project Management, Creative Services, Vendor Management, Creative Direction, InDesign, Photoshop, Marketing Communications, Adobe Acrobat, Copy Editing, Microsoft Office, Marketing, Integrated Marketing, Social Media Marketing, Copywriting, Logo Design, Graphic Design, Team Leadership, Social Media, Digital Photography, Outlook, iPhone, Creative Briefs, Advertising, Prezi, Medicare, B2B, B2C marketing, Plain Language, Wellness, Adventure Travel, Marketing Strategy, OneNote, Process Improvement, Direct Mail, Healthcare, Leadership, Management, Sales, Newsletters, Corporate Branding, Brand Development, Publishing, Fitness, Nutrition, Communication Skills, Health Education, Graphics, Social Networking, Creative Writing, Creative Strategy
Education
Citrus College
Pasadena City College
Aetna April 2013 - Present
PNC September 2012 - February 2013
Yasar University October 2010 - June 2011
The Ohio State University Medical Center March 2009 - August 2010
Aeropostale May 2006 - February 2009
Harry and David November 2006 - January 2009
Otterbein University September 2007 - November 2008
Ariel Corporation May 2007 - August 2007
Education
Otterbein College 2007 — 2012
Bachelor of Business Administration (B.B.A.), International Business, 3.26
Yasar University 2010 — 2012
Study Abroad, International Business
Aetna April 2015 - Present
Aetna September 2009 - March 2015
Aetna September 2005 - September 2009
Aetna March 2004 - September 2005
Marsh May 1999 - March 2004
Skills
SAS, Analytics, Data Analysis, Analysis, Business Analysis, Data Mining, SQL, Statistics, Project Management, Team Building, Microsoft Office, Troubleshooting, Healthcare, Informatics, Predictive Modeling, Statistical Modeling, Segmentation, Insurance, SAS programming, Data Modeling
Education
Villanova University 2003 — 2006
M.S.
Penn State University 1995 — 1999
B.S.
Aetna
Skills
Customer Service, Disease Management, Healthcare, Leadership, Managed Care, Marketing, Medicare, Microsoft Office, Nursing, Public Speaking, Strategic Planning, Team Building
Education
Otterbein University 2006 — 2009
Bachelor's degree, Registered Nursing/Registered Nurse
Aetna Global Benefits June 2009 - Present
Aetna October 2007 - June 2009
JP Morgan Chase May 2006 - March 2009
Skills
Health Insurance, Insurance, Employee Benefits, Claim, Underwriting, Disability Insurance, General Insurance, Brokers, Claims Management, Benefits Administration, Risk Management, Vendor Management, Business Process..., Change Management, Relationship Management, Strategic Planning, Stakeholder Management, Customer Service, Account Management, Talent Management, Program Management, Call Centers, Policy, Health Savings Accounts
Education
Pacific Lutheran University - School of Business 1992 — 1997
Bachelor of Business Administration (B.B.A.), Organizational Development
Aetna December 2007 - Present
UnitedHealth Group 2004 - 2007
Skills
Microsoft Office, Customer Service, PowerPoint, English, Windows, Outlook, Teaching, Public Speaking, Strategic Planning, Team Building, Accounting, Project Management, Project Planning, Teamwork, Team Leadership, Medicare, Process Improvement
Education
University of Phoenix 2005 — 2006
Master's degree, Health/Health Care Administration/Management
Pasco-Hernando Community College 1995 — 1997
Associate's degree, Registered Nursing/Registered Nurse
American Bureau of Shipping May 2014 - Present
Aetna April 2013 - May 2014
McKesson December 2010 - April 2013
Amegy Bank August 2009 - December 2010
Summit Bank January 2008 - July 2009
Cranford Johnson Robinson Woods June 2007 - November 2007
Ouachita Baptist University January 2004 - May 2007
Entergy May 2006 - August 2006
Skills
Key Account Management, Customer Experience, Training, Organization &..., Highly detail oriented, Problem Solving, Proactive self-starter, Leadership, Learning Quickly, Passion for Helping..., Passionate about work, Well-developed..., Articulate Communicator, Building Relationships, Compassion, Project Management, Public Speaking, Customer Service, Sales, Account Management, Healthcare
Education
Ouachita Baptist University 2003 — 2007
Bachelor of Business Administration (B.B.A.), Marketing/Mass Communications
Ouachita Baptist University
Aetna July 2013 - Present
OhioHealth February 2012 - July 2013
OhioHealth August 2008 - February 2012
Applebee's June 2005 - September 2008
Nationwide Childrens Hospital June 2007 - August 2008
Skills
Customer Service, Compassion, Nursing Education, Critical Thinking, Able To Multi-task, Time Management, Hard Worker, Able To Work Under..., Organizing, Nursing, Nurses, Inpatient, Hospitals, Adults, Cpr Certified, BLS, Medical/Surgical, Healthcare, Telemetry, Vital Signs, Nursing Care, Medication..., Patient Advocacy, Direct Patient Care, Patient Education, Patient Safety, IV, Registered Nurses, Nursing Process, Case Managment, Utilization Management, Utilization Review
Education
Otterbein College 2004 — 2008
Bachelor of Science in Nursing, Nursing
Fran Curish December 2008 - Present
Health Care Service Corporation April 2000 - December 2008
Houston's largest HMO Health insurance company June 1999 - April 2000
Aetna July 1998 - June 1999
Houston's largest HMO Health insurance company August 1994 - July 1998
Education
Our Lady of the Lake University 1997 — 2001
Human Resource Development
Jewish Community Foundation of Greater Hartford March 2014 - April 2015
Moore Medical April 2013 - February 2014
Aetna March 2012 - January 2013
Aetna 2008 - 2013
Downes Construction Company, LLC October 2002 - June 2005
DOWNES CONSTRUCTION COMPANY October 2002 - June 2005
TUNXIS PROPERTY COMPANY January 2000 - September 2002
CLEARY, GOTTLIEB, STEEN & HAMILTON June 1995 - November 1996
MAZARS AND COMPANY, LLP January 1995 - June 1995
GUARNERI, CRUIKSHANK AND FREITAS CPA’S July 1994 - January 1995
Skills
Solid computer skills, Budgets, General Ledger, Accounting, Finance, Microsoft Office, Account Reconciliation, Analysis
Education
Pace University - Lubin School of Business 1990 — 1994
Bachelor of Business Administration (BBA), Accounting
EGALET LIMITED June 2015 - Present
CIGNA Healthcare March 2009 - December 2014
Aetna August 2007 - March 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Teaching, Budgets, Public Speaking, Editing, Strategic Planning, Negotiation, Insurance, Sales, New Business Development, Marketing, Employee Benefits, Event Management, Management, Account Management, Health Insurance, Leadership
Education
University of Miami 2000 — 2004
Bachelor's Degree, Marketing, Graduated with Honors, Provost Honor Roll & Dean's List Achievements
Palm Beach Atlantic University
Aetna July 2015 - Present
Consolidated Healthcare Solutions January 2010 - July 2015
Summacare August 2013 - November 2014
Ohio State University Extension May 2013 - August 2013
WellCare July 2012 - November 2012
Automated Health Systems November 2010 - June 2012
CareSource Management Group August 2009 - February 2010
Humana November 2005 - August 2009
Columbia Sportswear Co August 1999 - January 2005
Levi Strauss & Co. 1994 - 1999
Skills
Merchandising, Insurance, Medicare, Healthcare, Medicaid, Strategic Planning, Customer Service, Customer Relations, Public Relations, Problem Solving, Public Speaking, Microsoft Office, Event Planning, Marketing Strategy, Product Development, Account Management, Compliance, Team Building, Sales Management, Supervisory Skills, Coaching, Spanish, Advertising, Hiring, Promotions, Non-profits, Event Management, Retail, English, Word, Administration, Marketing, Recruiting, Customer Satisfaction
Education
Defiance College 1979 — 1982
Social Work
Owens Community College
Business, Management, Marketing, and Related Support Services, 3.87
Owens Community College
Tinora High School
Aetna February 2013 - Present
Community Help Centre December 2008 - February 2013
Housing Transitions, Inc/Centre House July 2009 - December 2011
Community Help Centre May 2010 - May 2011
the Arc of Centre County June 2008 - January 2009
Skills
Program Development, Community Development, Social Services, Community Outreach, Fundraising, Teaching, Nonprofits, Public Speaking, Spanish, Networking, Healthcare, Event Planning, Sustainability, Rural Health, Marketing, Community Engagement, Advocacy, Consensus Building
Education
Penn State University 2011 — 2013
MPS, Community and Economic Development
Penn State University 2005 — 2009
BA, Sociology, International Studies, Spanish
Central Bucks - West 2003 — 2005
Liberal Arts
Alamo Geriatrics . PLLC December 2012 - Present
Alamo Geriatrics.PLLC December 2012 - Present
Aetna April 2011 - June 2012
Skills
Strategic Planning, Medical Billing, Project Management, Business Strategy, Team Building, Team Leadership, Team Management, Referrals, Networking, Interpersonal Leadership, Time Management
Education
Our Lady of the Lake University 2008 — 2010
Associate's degree, Business Administration and Management, General
City of San Antonio June 2015 - Present
Aetna January 2006 - Present
San Antonio AIDS Foundation (SAAF) March 2014 - September 2014
Skills
Medicare, Health Insurance, Insurance, Managed Care, Case Management, Employee Benefits, Utilization Management, Provider Relations, Disability Insurance, Healthcare, Claim, Long-term Care, HIPAA, Disease Management, Underwriting, Behavioral Health, Health Policy, Customer Service, Brokers, Social Services, Healthcare Management, Life Insurance
Education
Our Lady of the Lake University 2013 — 2016
Master's degree, Social Work
Our Lady of the Lake University 2010 — 2013
Bachelor's degree, Social Work
Aetna March 2014 - Present
Aetna April 2011 - March 2014
Aetna May 2010 - May 2012
Aetna April 2008 - April 2011
Aetna April 2008 - April 2011
Aetna April 2006 - April 2008
Aetna August 1989 - April 2006
Skills
Health Insurance, Leadership, Thought Leadership, Health & Wellness, Business Strategy, Health Insurance..., Risk Management
Education
Penn State University
Bachelor of Science (BS), Mathematics
Aetna Senior Account ManagerCVS Caremark Corporation2008 - 2012
CVS Caremark Corporation 2008 - 2012
CVS Caremark Corporation 2008 - 2012
Business Wire 2006 - 2008
Envita Medical Centers 2001 - 2006
Skills
Account Management, Healthcare, Managed Care, Pharmaceutical Industry, Pharmacy Benefit..., Microsoft Office, Microsoft Excel, Microsoft Word, QuickBooks, AS400 system, IBM 3270, Salesforce.com, Customer Service, Medicare Part D
Education
Paradise Valley Community College 2001 — 2004
Communications
OrthoNet LLC November 2004 - Present
OrthoNet September 2004 - December 2007
Aetna February 2002 - March 2003
Aetna March 1999 - February 2002
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Management, Sales, Data Entry
Education
Pace University 1972 — 1976
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
The Hartford April 2015 - Present
The Hartford August 2007 - April 2015
Aetna January 2007 - August 2007
American Funds July 2004 - January 2007
Skills
Commercial Insurance, Peer Mentoring, Training, Microsoft Word, Microsoft Excel, Customer Service, Data Entry, Outlook, Insurance, Liability, Workers Compensation, Underwriting, Umbrella Insurance, Risk Management, Property, General Insurance, Property
Education
Texas A&M University - San Antonio 2012 — 2014
Bachelor of Applied Arts and Sciences, Business/Commerce, General
Palo Alto College 2002 — 2004
Associate of Applied Science, Business Management
Sam Houston High School
Prepared Insurance Company November 2014 - Present
Prepared Insurance Company August 2014 - November 2014
Prepared Insurance Company February 2014 - August 2014
Aetna December 2012 - February 2014
SunTrust Bank 2010 - 2012
Golden Corral November 2005 - 2012
Skills
-Ability and desire to..., -Flexible and able to..., -Excellent customer..., Bookkeeping, Business Development, Banking, Balance, Retail Banking, Retail, Microsoft Office, Credit, Customer Service, Data Entry, Databases, Data Center, Financial Risk, General Ledger, Hospitality, Loans, Lobbying, Office Management, Insurance, Cash Flow, Finance, Access, Teamwork, Telephone Skills, 10 Key, Outlook, Cash, Spreadsheets, Administration, Microsoft Excel, Accounts Payable, Financial Reporting, Branch Banking, Administrative..., Teller Operations, Business Analysis, Phone Etiquette, Customer Experience, Cash Management, General Insurance
Education
Pasco-Hernando Community College
Still attending, Business, Management, Marketing, and Related Support Services
Zephyrhills High School
High School Diploma
FCE Benefit Administrators, Inc. May 2015 - Present
HealthSmart September 2013 - March 2015
Managed Health Services - Centene Corporation August 2010 - September 2013
Nix Health Care System June 2009 - July 2010
Coventry Health Care July 2008 - June 2009
Nix Health Care System August 2007 - June 2008
Aetna June 2004 - August 2007
Fiserv, Benefit Planners August 2003 - February 2004
Humana 1997 - 2003
Skills
Health Insurance, Call Centers, Performance Management, Team Leadership, Microsoft Office, Medical Billing, Cross-functional Team..., Strategic Planning, Customer Service, Community Outreach, Medicaid, Public Speaking, Healthcare Management, Management, Microsoft Word, Outlook, Team Building, Process Improvement, Healthcare, Coaching, Leadership, Project Management, Customer Satisfaction, Policy, Medical Terminology, Time Management
Education
Palo Alto College 2012 — 2015
Associate of Science (A.S.), Business Administration and Management, General
John F Kennedy High School 1990 — 1994
Palo Alto College
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
Independence Blue Cross May 2015 - Present
Independence Blue Cross January 2014 - May 2015
Executive Health Resources January 2012 - January 2014
Aetna August 2008 - December 2011
Aetna July 2004 - August 2006
Aetna June 2003 - July 2004
Skills
SDLC, Business Analysis, Requirements Gathering, Enterprise Architecture, Medicare, Requirements Analysis, Data Modeling, Claim, Business Process..., Data Warehousing, Microsoft Access, Microsoft Excel, VBA, User Acceptance Testing, SQL, Analysis, Databases, Microsoft SQL Server, Business Requirements, Process Improvement
Education
Pennsylvania State University-Penn State Abington 1998 — 2002
Bachelor of Science (B.S.), Information Sciences and Technology
Endo Pharmaceuticals August 2013 - Present
Cozen O'Connor March 2012 - August 2013
Ricoh Americas Corporation May 2008 - March 2012
Aetna 2004 - 2006
Skills
Employee Benefits, Benefits Administration, Human Resources, Employee Relations, Healthcare, Process Improvement, Benefits Design, Benefits Management, FMLA, HRIS, Workforce Planning, Training, Deferred Compensation, Performance Management, Succession Planning, Onboarding, Applicant Tracking..., Talent Acquisition
Education
Penn State University
Master of Professional Studies
West Chester University of Pennsylvania
Bachelor's degree
University of Delaware
Premier Designs March 2014 - Present
United States Department of Agriculture August 2010 - October 2014
Longhorn Steakhouse September 2004 - February 2011
Aetna August 2008 - April 2009
United States Army Reserves August 1994 - July 1997
Resource Bancshares Mortgage Group., Inc April 1995 - November 1995
US Army January 1991 - August 1994
US Army May 1987 - August 1989
Skills
Customer Service, Data Entry, Microsoft Office, Outlook, PowerPoint, Microsoft Excel, Microsoft Word, Time Management, Administrative..., Filing, Telephone Skills, Spreadsheets, Research, Administrative..., Human Resources
Education
Peirce College 2014 — 2018
Paralegal
University of Pennsylvania 2012 — 2013
Veterans Upward Bound, General
East High School 1982 — 1986
Aetna January 2005 - Present
Coventry Health Care of Illinois April 2004 - January 2005
Health Alliance Medical Plans July 1992 - February 2004
Skills
Process Improvement, Management, Leadership, Vendor Management, Healthcare, Insurance, Strategic Planning, Employee Benefits, Health Insurance, Medicare, Managed Care
Education
Parkland College
Aetna January 2014 - Present
J.Shim Consultants May 2010 - Present
Deloitte and Touche May 2008 - May 2010
UBS June 2005 - May 2008
Deloitte Consulting June 1997 - June 2005
Education
Pace University
Wheaton College (MA)
San Antonio Water System July 2015 - Present
Aetna September 2014 - July 2015
USAA July 2013 - August 2014
The Scooter Store 2012 - March 2013
Wells Fargo 2007 - January 2012
World Savings 2004 - 2007
Citigroup 2000 - 2004
US Army September 1988 - December 1998
Skills
Leadership, Training, Management, Process Improvement, Strategy, Recruiting, Performance Management, Operations Management, Call Centers, Human Resources, Sales, Forecasting, Sales Management, Business Planning, Customer Service, Analysis, Business Strategy, Quality Assurance, Time Management, Public Speaking, Microsoft Excel, Team Building, Leadership Development, Strategic Planning, Account Management, Relationship Management, Program Management, Interviews, Customer Retention, Networking, Insurance, Finance, Coaching, CRM, Vendor Management, Customer Satisfaction, Team Leadership, Executive Management, Business Development, Banking, Risk Management, Policy, Cross-functional Team..., Sales Operations, Change Management, Business Process..., New Business Development, Team Management, Customer Experience, Sales Process
Education
Our Lady of the Lake University 2009 — 2011
MBA 11, Management Administration
St. Mary's University
BA, English Comm-Arts
Aetna October 2012 - Present
Humana April 2011 - October 2012
Aetna June 2009 - March 2011
Restorative Health July 2007 - June 2010
LifeCare Hospitals April 2005 - September 2007
Millenium Home Health March 2003 - August 2005
Regent Care Center September 2002 - March 2003
Scott and White Memorial Hospital August 2001 - July 2002
Skills
Managed Care, Healthcare, Hospitals, Utilization Management, Disease Management, Long-term Care, Home Care, Inpatient, Medicaid, Medicine, Utilization Review, Medicare, Treatment, Case Managment, Health Insurance, Insurance, Nursing, HMO, Motivational..., Medical/Surgical, Software Documentation, Acute Care, Customer Service, Outlook, Quality Improvement, HIPAA, Patient Safety, ICD-9, Patient Education, Medical Terminology, CPT, Case Management, Medical-Surgical
Education
Our Lady of the Lake University 2013 — 2015
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management
The University of Texas Health Science Center at San Antonio 2005 — 2006
BSN, Registered Nursing/Registered Nurse
San Antonio College 2003 — 2004
ADN, Registered Nursing/Registered Nurse
Galen College of Nursing-San Antonio 2001 — 2002
Diploma in Nursing, Nursing
Aerotek March 2015 - Present
Aetna December 1998 - March 2014
Kelly Services August 1998 - December 1998
Sam's Club July 1998 - August 1998
Sonny's Bar-B-Q June 1997 - February 1998
Subway August 1996 - June 1997
Taco Bell June 1995 - August 1995
Skills
Software Documentation, Access, Troubleshooting, Data Entry, Outlook, Telephone Skills, Customer Service, Microsoft Office, Windows, Process Improvement, Training, Microsoft Excel, Research, Computer Hardware, Microsoft Word, PowerPoint, Networking, Databases, Technical Writing, Benefits Administration, Employee Benefits, Benefits Management, Retirement Benefits, People Skills, Telephone Manner
Education
Pasco-Hernando State College 2014 — 2014
Allentown Business School 2000 — 2002
Diploma, Computer Programming
University of Florida 1995 — 1997
Vynamic August 2008 - Present
Accenture August 2001 - August 2008
Johnson & Johnson July 2007 - June 2008
Shire Pharmaceuticals February 2007 - May 2007
Merck March 2006 - December 2006
Bristol-Myers Squibb 2004 - 2006
Covance June 2004 - August 2004
Blue Cross Blue Shield of Florida April 2003 - June 2004
Aetna 2002 - 2003
KPMG - Information Risk Management June 2000 - September 2000
Skills
Portfolio Management, Healthcare, SDLC, Program Management, Vendor Management, Business Process..., Strategic Planning, Management Consulting, Project Portfolio..., Pharmaceutical Industry, Business Development, Project Management
Education
Penn State University 2006 — 2010
MBA
Penn State University 1997 — 2001
BS
Malvern Preparatory School 1994 — 1997
High School
Village of Mahomet December 2013 - Present
Self-employed 2010 - April 2012
Aetna October 2009 - June 2011
Discover Financial Services September 2007 - December 2009
Discover Financial Services 2007 - 2009
Skills
PowerPoint, Microsoft Word, Microsoft Excel, Microsoft Publisher, SharePoint, FrontPage, Outlook, Access, Customer Service, Customer Satisfaction, Restaurant Management, Catering, Project Management, Estimating, Home Inspections, Employee Benefits, Training, Management, Marketing, Public Speaking
Education
University of Illinois at Urbana-Champaign 1998 — 2000
Non Degree, Business Administration and Management, General
Parkland College 1996 — 1998
Associate of Arts and Sciences (AAS), Engineering
Lockheed Martin April 2013 - Present
RJB Technical Consulting February 2009 - March 2013
Aetna February 2007 - December 2008
Unisys June 2005 - June 2006
Unisys April 2004 - June 2005
Unisys June 2003 - August 2003
Skills
SharePoint, SharePoint 2007, MOSS 2007, SharePoint 2010, SharePoint Developer, Visual Studio, Visual C#, C#, XML, AJAX, ASP.NET, .NET, Microsoft Office..., Portals, Microsoft SQL Server, SQL, JavaScript, VB.NET, Software Development, SharePoint Designer, IIS, Nintex, Workflow, jQuery, CAML, InfoPath Forms, SharePoint Deployment, SharePoint..., CSS, InfoPath, Consulting, Sharepoint Consulting, Solution Architecture, Microsoft Technologies, Visual Basic, Web Applications, HTML, SSRS, ASP, TFS, XSL, LINQ, T-SQL, SDLC, ADO.NET, Silverlight, Web Services, WCF, ASP.NET MVC, SSIS
Education
Pennsylvania State University-Great Valley Graduate Center 2005 — 2011
Masters
Penn State University 2001 — 2005
B.S.
La Salle College High School 1997 — 2001
Diploma
Allcare Medical March 2014 - February 2015
Aetna August 2007 - February 2014
T-Mobile May 2007 - July 2007
FedEx August 2001 - May 2007
Advance America September 2000 - May 2001
U.S. Cellular June 1998 - September 2000
Home Technology Healthcare-Infusion Division 1996 - 1998
Todays Temps 1993 - 1994
United States Marine Corps 1987 - 1991
Skills
Medicare, Managed Care, Health Insurance, HIPAA, Medicaid, Healthcare, Outlook, Medical Terminology, Hospitals, Insurance, Healthcare Information..., Claim, Dentistry, Microsoft Word, Customer Oriented, Team-oriented, Patient Advocacy, Multi Tasking, Customer Service, Training, Microsoft Office, Public Speaking, Team Building, Call Centers, Leadership, Management, Microsoft Excel, PowerPoint, Strategic Planning, Nonprofits
Education
Penn Foster 2009 — 2016
Accounting, 3.00
Pitt Community College 1998 — 1999
Accounting II, 3.00
Union County Community College 1994 — 1995
Accounting I, 3.00
Carver Vocational Technical High School 1983 — 1987
High School, Industrial Electronics Technology/Technician, High School Diploma
Aetna May 2013 - Present
Coventry Health Care February 2012 - May 2013
Coventry Health Care February 2011 - February 2012
Coventry Health Care May 2005 - February 2011
AT&T 2000 - 2002
Skills
Financial Modeling, Financial Analysis, Forecasting, Risk Management, Strategic Planning, Process Improvement, Management Consulting, Mergers & Acquisitions, Corporate Finance, Leadership, Cross-functional Team..., Vendor Management, Financial Reporting, Finance, Business Analysis, Strategic Financial..., Strategy, Health Insurance...
Education
Penn State University 1996 — 2000
Bachelors, Finance, Economics
Aetna May 2012 - Present
Proficiencies & Tools 2012 - Present
Key Recent Accomplishments 2012 - 2014
Morgan Stanley November 2008 - April 2012
Credit Suisse July 2008 - October 2008
JPMorgan Chase April 2005 - June 2008
MetLife August 2000 - April 2005
Various contracts July 1993 - July 2000
Federal Reserve Bank of NY; JPMorgan Chase; Continental Insurance (CNA) 1982 - 1993
Skills
PMO, Risk Management, Banking, Vendor Management, Investment Banking, SDLC, Offshoring, Business Analysis, Data Warehousing, Project Management, Financial Risk, Microsoft Excel, PowerPoint, MS Project, Testing, Visio, Requirements Analysis, Program Management, PMP, Release Management, Software Project..., User Acceptance Testing, Business Process..., Cost Benefit, Software Development, Quality Management, Change Management, Configuration Management, Case Tools, Data Modeling, Issue Management, SharePoint, Information Security..., UAT coordination, Technology Integration, Presentations, Disaster Recovery, Business Continuity, Information Security, Management, IT Strategy, Agile Project Management, Business Requirements, Resource Management, Business Intelligence, Requirements Gathering, Agile Methodologies, Project Portfolio..., Agile / Scrum, SDL (Secure Development...
Education
Pace University
Bachelor's degree, Information Technology, Finance & Accounting
Aetna October 2005 - Present
Eckerd Health Services 2003 - 2005
PharmaCare 2003 - 2005
Skills
Pharmacy Benefit..., Managed Care, Healthcare, Medicare Part D, Pharmacy, Medicare, Pharmacy Automation, Strategic Planning
Education
Penn State University 1989 — 1993
Bachelor of Science (BS), Mathematics
Michener Lawn & Landscape March 2014 - Present
Valley Forge Financial Group July 2013 - March 2014
JKJ Financial Services November 2011 - March 2013
1934 Group March 2001 - January 2012
Aetna 1997 - 2001
Aetna US Healthcare 1993 - 1997
Skills
Qualified Retirement..., 401k, 403 b, Retirement Plan..., Deferred Compensation, Non-Qualified Deferred..., Fiduciary Services, Investments, Captives, Managed Care, Medicare, Negotiation, Retirement Planning
Education
Penn State University 1984 — 1989
Bachelor of Science, Insurance and Real Estate
Central Bucks West
Series 6, 26, and 65 licenses with FINRA
US Imaging Network 2014 - 2015
Benefitfocus April 2013 - May 2014
UMB Bank August 2010 - March 2013
Aetna August 2003 - December 2009
Healthnet/ PHS 1999 - 2003
FILCO January 1998 - November 1999
Aetna 1989 - 1998
Skills
Health Insurance, Insurance, Employee Benefits, Strategy, Health Savings Accounts, Sales, Leadership, Managed Care, Brokers, Disability Insurance, Underwriting, Long-term Care, Life Insurance, Competitive Analysis, Sales Process, Term Life Insurance, Management, SaaS, Account Management, Product Marketing, Healthcare, Health Care Reform, Salesforce.com, COBRA, Executive Management, Market Planning, Benefits Administration, Marketing, Marketing Strategy, Start-ups, Small Business, Market Research, Medicare, Customer Retention, B2B, Workers Compensation, Cold Calling, Selling, Sales Presentations, 401k, Analysis, Product Development, Dental Insurance, Enterprise Sales, Self Insurance, Wellness, Cost Transparency, Strategic Planning, Sales Management, New Business Development
Education
Pace University - Lubin School of Business 1979 — 1981
MBA, Marketing and Finance
Pace University - Lubin School of Business 1979 — 1981
Master of Business Administration (MBA), Marketing and Finance
Aetna August 2012 - Present
NationsHealth July 2011 - February 2013
OptumHealth, (UnitedHealth Group) March 2008 - July 2011
Skills
Managed Care, Healthcare, PBM, Strategic Planning, Sales and Service..., Health Care Marketing, High level negotiations
Education
Penn State University 1982 — 1986
BS, Marketing
MKay Group November 2010 - Present
HealthyCT, Inc. 2013 - 2013
Aetna 2012 - 2012
Five Star Products 2008 - 2010
ANA 2005 - 2007
Elsevier Business Intelligence 2005 - 2006
GE Capital November 2000 - December 2004
Skills
Marketing, B2B, Management, Strategic Planning, Leadership, Sales Management, Training, B2B Marketing, Medical Devices, Marketing Strategy, Marketing Communications, Direct Marketing, Marketing Management
Education
Jack Welch Leadership Center
Six Sigma, Advanced Leadership, Change Management
Pace University - Lubin School of Business
MBA, Executive Program
Rutgers, The State University of New Jersey-New Brunswick
BA, Double Major, Liberal Arts
Clark County / UMC of Southern Nevada 2005 - Present
Aetna 2000 - 2005
Aetna 1995 - 2000
Skills
Healthcare, Compliance, Auditing, Compliance Audits, Medicare, Health Insurance, Billing, Hospitals, Data Analysis
Education
Keller Graduate Sch of Mgt 1995 — 1998
Master of Business Administration (MBA), Health Services Administration/Finance
Concordia University-River Forest / West Suburban College of Nursing 1985 — 1990
BS, Nursing
Pamantasan ng Lungsod ng Maynila 1967 — 1971
A.B., Philosophy
De La Salle University / Graduate School of Business
Business Administration
Netflix October 2012 - Present
Netflix October 2011 - October 2012
Wachovia, A Wells Fargo Company May 2011 - October 2011
Infosys Technologies Ltd October 2009 - October 2011
Aetna October 2010 - April 2011
Capital One Financials January 2009 - October 2009
Wachovia 2006 - 2007
Hero Honda July 2004 - February 2005
Skills
ETL, Teradata, Data Modeling, Data Warehousing, Business Intelligence, Microstrategy, Splunk, Hadoop, SDLC, Informatica, Ab Initio, Unix Shell Scripting, Data Warehouse..., Data Integration, Master Data Management, Big Data, SQL, Business Objects, Requirements Analysis, Dimensional Modeling, Hive, Apache Pig, Sqoop, Software Project..., Oracle, PL/SQL, Erwin, Datastage, Data Quality, Performance Tuning, Data Architecture, Data Migration, OLAP, Database Design, Unix, Business Analysis, Agile Methodologies, Databases, Software Development, Requirements Gathering, Shell Scripting
Education
Panjab University 2000 — 2004
Bachelor of Engineering, Chemical Engineering
HIPAA Secure Now! May 2015 - Present
Entegration Inc. & HIPAA Secure Now! June 2014 - Present
Aetna January 1997 - June 2014
Aetna US Healthcare October 1994 - January 1997
Brokerage Concepts, Inc. 1988 - October 1994
Skills
Insurance, Health Insurance, Employee Benefits, Underwriting, Actuarial Science, Managed Care, Reinsurance, Strategic Planning, Medicare, Life Insurance, Management, Risk Management, Business Planning, Forecasting, Data Analysis, Business Analysis, Financial Analysis, Excel Models, Finance
Education
Penn State University 1983 — 1988
BS, Mathematics
Aetna April 2003 - Present
Inventa Technologies June 2000 - December 2002
TNS Media Intelligence - April 1997 - June 2000
Raytheon January 1991 - March 1997
Pratt & Whitney January 1990 - August 1990
Skills
Performance Tuning, T-SQL, Databases, Unix, Informix, Unix Shell Scripting, ETL, Database Design
Education
Penn State University 1986 — 1990
BS, CMPSC
Deloitte Consulting 2001 - Present
Aetna August 1991 - May 1995
Skills
FCAS, ASA, MAAA...., Predictive Modeling, Business Analytics, Insurance Consulting, Strategic Consulting, Management Consulting, Predictive Analytics, Property & Casualty..., Business Process..., Business Strategy, Strategy, Actuarial Science, Business Transformation, Change Management, Risk Management, Financial Modeling, Organizational Design, Analytics, General Insurance, Consulting, Insurance
Education
Penn State Univeristy - University Park 1985 — 1991
MS and MA, Chemical Engineering and Statistics
National Taiwan Univerity 1978 — 1982
Bachelor of Science (BS), Chemical Engineering
Aetna November 2008 - Present
Aetna March 2002 - November 2008
Aetna May 1999 - March 2002
Aetna September 1995 - May 1999
Skills
Hospitals, Physicians, Contract Negotiation, Healthcare Industry, Physician Relations, Health Insurance, Provider Relations, Managed Care, Medicare Part D, Medicare, HMO, Brokers, Employee Benefits, Insurance
Education
Penn State University 1995 — 1998
Master of Business Administration (MBA), Health/Health Care Administration/Management
Penn State University 1988 — 1992
Aetna Culture Change Program ManagerAetnaAugust 2013 - Present
Skills
Talent Management, Employee Benefits, Change Management, Performance Management, Coaching, Talent Acquisition, Leadership, Human Resources, Employee Engagement, Employee Relations, Career Counseling, Deferred Compensation, Entrepreneurship, Organizational..., Succession Planning
Education
University of Hartford 1992 — 1994
MSOB
University of South Carolina-Columbia 1985 — 1987
BS
Paul Smith's College 1983 — 1985
AS
The Gilbert School
Aetna March 2014 - Present
Highmark December 2012 - March 2014
Coventry Health Care January 2003 - December 2012
Skills
Actuarial, Health Insurance, Actuarial Science, Medicare, Insurance, Underwriting, Managed Care, Financial Analysis, Access, Health Policy, Commercial Insurance, SAS, Analysis, Financial Modeling
Education
Penn State University 1997 — 2001
Aetna ProgrammerShared Medical Systems1994 - 1995
Skills
Vendor Management, SDLC, Enterprise Architecture, Software Project..., IT Strategy, Visio, Data Warehousing, Requirements Analysis, PMP, PMO
Education
Penn State University 1989 — 1993
Rogers Benefit Group October 2002 - Present
Aetna September 1997 - September 2002
Skills
Health Insurance, Dental, Employee Benefits, Disability Insurance, Brokers, Underwriting, Insurance, Group Benefits, Account Management, New Business Development, Health Savings Accounts, Negotiation, Life Insurance, Medicare, Healthcare, Sales, Group Insurance, Benefits Administration, Dentistry, Management, Fixed Annuities, Term Life Insurance, Long-term Care
Education
Pace University-Pleasantville/Briarcliff Campus 1994 — 1997
BBA, Marketing
St. Joseph High School 1989 — 1992
Aetna April 2002 - Present
Aetna Global Benefits January 2013 - October 2014
Skills
Health Insurance, Insurance, Employee Benefits, Health Savings Accounts, Brokers, Medicare, Disability Insurance, Customer Service, Managed Care, Process Improvement, Claim, Life Insurance, Sales Management, Account Management, General Insurance, Healthcare, Long-term Care, Benefits Administration, Call Centers, Relationship Management
Education
Owens Community College 2012 — 2014
Project Management
University of Toledo 1990 — 1992
Aetna March 2001 - Present
Skills
SDLC, Access, Business Analysis, SQL, Quality Assurance, Microsoft Excel, Microsoft Office, Microsoft Word, Datastage
Education
Penn State University 2006 — 2009
Masters Degree, Leadership Development
Bachelors 1998 — 2003
Bachelor of Science (B.S.), Information Technology
Aetna January 2012 - Present
Aetna July 2007 - January 2012
Skills
Health Insurance, Process Improvement, Employee Benefits, Insurance, Claim, Change Management, Account Management
Education
Penn State University
History
Aetna July 2011 - Present
Huntington Insurance June 2006 - July 2011
Marsh / Mercer Health & Benefits October 2003 - May 2006
Benefit Plan Alternatives, Inc. June 1995 - October 2003
Skills
Insurance, Health Insurance, Employee Benefits, Disability Insurance, Underwriting, Sales, Brokers, Account Management, Leadership, Sales Management, Health Savings Accounts, Managed Care, Cold Calling, Marketing, COBRA, Management, Negotiation, Open Enrollment, Team Leadership, Life Insurance, Claim, Long-term Care, Term Life Insurance, Medicare, Flexible Spending..., Self-funded, Group Insurance
Education
University of Toledo 2004 — 2009
Bachelor of Arts, Independent Studies/Busines Concentration
Owens Community College 1991 — 1995
Associate's, Marketing
Aetna August 2013 - Present
Aetna November 2012 - August 2013
Aetna September 2010 - November 2012
Aetna October 2008 - September 2010
Coventry Health Care June 2005 - September 2008
Liberty Mutual Insurance June 2004 - June 2005
Skills
Actuarial Science, Reinsurance, Insurance, Health Insurance, Life Insurance, Actuaries, Underwriting, Actuarial Consulting, General Insurance, Property & Casualty..., VBA, SAS, Claim, Financial Risk, Risk Management
Education
Penn State University 2000 — 2004
Bachelor of Science, Actuarial Sciences
Penn State University
Bachelor of Science (B.S.), Actuarial Science
Aetna September 2010 - Present
Aetna May 2002 - November 2010
Kolinsky Hill Financial Group 2002 - 2003
Performax 1998 - 2001
Skills
Health Insurance, Life Insurance, Medicare, Disability Insurance, Benefits Management, Insurance Brokerage, COBRA, Self-funded, Underwriting, Managed Care, Insurance, Leadership, Process Improvement
Education
Pace University - Lubin School of Business 2004 — 2008
Business Management, Marketing
Fox Lane High School 1991 — 1995
Aetna November 2013 - Present
Coventry Health Care March 2013 - November 2013
Unicentric September 2005 - February 2013
Indianer Computer Corporation June 2004 - August 2005
Skills
Data Analysis, SQL, Analysis, Microsoft Office, Process Improvement, Project Planning, Software Documentation, Project Management, Visio, Business Analysis, Databases, MS Project, SDLC, Quality Assurance, Requirements Gathering, Software Project..., Requirements Analysis, Customer Service
Education
Penn State University 2000 — 2004
Computer Engineering
State of MT September 2007 - Present
Aetna March 2003 - June 2007
Education
Otterbein University 1988 — 1992
B.A., English
Aetna June 2010 - Present
Upper Room Studios 2006 - Present
Aetna June 2010 - June 2012
WASTE MANAGEMENT OF OHIO January 2002 - January 2009
Waste Management 2002 - 2009
Skills
Sales Management, Coaching, Negotiation, Sales, Salesforce.com, Customer Service, Team Building, Direct Sales, Strategic Planning, Lead Generation, New Business Development, Contract Negotiation, Call Centers, Customer Retention, Account Management
Education
Wright State University 1998 — 2001
Bachelor of Arts, Psychology
Otterbein College 1996 — 1998
Visual and Performing Arts
Aetna April 2014 - Present
Aetna August 2010 - March 2014
Aetna October 2006 - July 2010
Aetna July 2002 - October 2006
Electronic Data Systems August 1999 - July 2002
Electronic Data Systems May 1998 - July 1999
Skills
Software Development, Project Planning, Web Services, Architectural Design, DataPower, Information Technology, SQL, Management, SOA, Websphere, SOAP, REST, Enterprise Architecture, Solution Architecture, DB2, Visio, COBOL, Business Process..., CICS, Testing, Architecture, SDLC, Software Project..., Requirements Analysis, Integration, Databases, WebSphere MQ, WebSphere Application..., ESB, XML, Resource Management, Process Improvement, Project Management, Project Delivery, MS Project, Requirements Gathering, Agile Methodologies, WebSphere, Business Analysis, Vendor Management, IT Strategy, Enterprise Software
Education
Penn State University 2012 — 2016
Master of Professional Studies, Enterprise Architecture
Penn State University 2012 — 2014
Graduate Certificate, Project Management
Southern Connecticut State University 2005 — 2009
Master of Business Administration (M.B.A.), Business Administration and Management, General
Southern Connecticut State University 1989 — 1994
Bachelor of Science, Public Health
Aetna April 2008 - Present
Aetna January 2004 - April 2008
Aetna June 1997 - January 2004
Norfolk Southern June 1996 - June 1997
Skills
Team Leadership, Agile Methodologies, Software Development, Agile Methodolgy, Application Development, Java, Visio, SDLC, Requirements Analysis, DB2, HTML, MS Project, SQL, SOA, Enterprise Architecture, Data Warehousing, Access, Microsoft Office, XML, Unix
Education
Penn State University 1991 — 1996
Bachelor, Aerospace Engineering
Ocwen Financial Corporation September 2013 - Present
Ocwen Financial Corporation - US (formerly known as GMAC ResCap) May 2011 - September 2013
Ocwen Financial Corporation - US (formerly known as GMAC ResCap) January 2007 - May 2011
Calkins Media Inc. March 2005 - March 2006
Aetna January 2004 - March 2005
Skills
Mortgage Lending, Finance, Accounting, Process Improvement, Training Facilitation, Instructor-led Training, Microsoft Excel, Customer Service, Banking, Internal Communications, Project Management, Instructional Design, PowerPoint, Outlook, Microsoft Word, Loan Modifications, Amortization, Procedure Manuals, Loan Servicing, Interest Calculation, Bank Reconciliation
Education
Penn State University 1999 — 2003
BS, Accounting
HMS Host March 2011 - Present
Soaps and Suds 2011 - Present
Aetna September 2008 - April 2010
Darden January 2001 - December 2007
Skills
Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, Outlook, PowerPoint, Healthcare, Data Entry, Administrative..., Event Planning, Research, Public Speaking, Hospitals, Nonprofits, Access, Medical Terminology, Healthcare Management, Office Management, Social Media, Community Outreach
Education
Otterbein College 2003 — 2005
Aetna May 2014 - Present
HCR ManorCare December 2012 - May 2014
Interim HealthCare August 2009 - November 2013
Toledo Community Oncology Program October 2006 - November 2012
ProMedica September 1991 - June 2005
Skills
Case Managment, Oncology Clinical..., Occupational Health, Home Health RN, Orthopedic, Urology, Obstetrics, Employee Heath, Director of Nursing, Clinical Trials, Oncology, Home Care, Clinical Research, Managed Care, ICU, Medical/Surgical, Critical Care, Nursing, Healthcare, Hospitals, Medical-Surgical, Patient Safety, Registered Nurses
Education
Owens Community College 1983 — 1986
Associate's Degree in Applied Science, Registered Nursing
Owens Community College
Associate's degree, Registered Nursing/Registered Nurse
Apria Healthcare January 2011 - May 2013
McKesson December 2005 - September 2010
Aetna August 1974 - April 1997
Skills
Workers Compensation, Team Building, PeopleSoft, Customer Service, Health Insurance, Microsoft Excel, Leadership, Strategic Planning, Public Speaking, Account Management, Budgets, Policy, Event Planning
Education
Park University 1997 — 2000
Management, Human Resources
Van Horn High School 1971 — 1974
High School Diploma, General Studies
Time Inc. March 2015 - Present
Crane Co. July 2010 - March 2015
Deloitte & Touche January 2007 - July 2010
Raytheon July 2004 - January 2007
Raytheon August 2003 - July 2004
Raytheon July 2001 - August 2003
Aetna May 2000 - August 2000
Skills
IT Audit, Sarbanes-Oxley Act, Security, Internal Audit, Business Process, Enterprise Risk..., CISA, Process Improvement, Auditing, Risk Management, Risk Assessment, Information Security, Information Technology, Business Process..., Unix, SAS70, Internal Controls, Analysis, SDLC, Change Management, Business Analysis, Sarbanes-Oxley, AS400 system, Windows, Matlab, System Testing, SOX Compliancy, COSO, External Audit, Big 4, Testing, SSAE 16, Self Assessment, ITGC
Education
Pace University 2007 — 2007
Masters of Science, Information Systems
University of Pennsylvania 1997 — 2001
Bachelors of Science in Engineerig, Systems Engineering with a Concentration in Telecommunications and Information Systems
Colegio Rosa-Bell
Blue Care Network May 2010 - Present
Aetna April 2002 - November 2009
Prudential Insurance Company January 1998 - May 1998
Buck Consultants October 1994 - December 1997
Education
Pace University 1981 — 1985
B.A., English
ICON Clinical Research June 2013 - Present
ICON Clinical Research October 2011 - June 2013
ICON Clinical Research September 2009 - September 2011
ICON Clinical Research April 2008 - September 2009
ICON Clinical Research June 2007 - April 2008
Teva Pharmaceuticals September 2003 - February 2007
Aventis Behring, LLC January 2002 - September 2003
Exelon March 1999 - December 2001
Aetna May 1996 - March 1999
Coopers & Lybrand 1995 - 1996
Skills
Management, Proposal Writing, Budgets, Healthcare, Clinical Data Management, Project Management, CRO, EDC, Clinical Research, Software Documentation, Analysis, Biotechnology, Clinical Trials
Education
Pennsylvania State University-Great Valley Graduate Center 2004 — 2007
MBA, Biotechnology and Health Industry Management
Penn State University 1993 — 1997
BS, Accounting
Aetna April 2002 - Present
Skills
Insurance, Customer Service, Employee Benefits, Outlook, Concur, Health Insurance, Administrative...
Education
Pace University - Lubin School of Business 1982 — 1988
Bachelor of Business Administration (B.B.A.), Finance, General
The American Institute of Banking 1978 — 1981
Certificate, Banking
CIGNA Healthcare September 1999 - Present
Palomar Pomerado Medical Group 1997 - 1999
Aetna 1990 - 1997
Tri-City Medical Center 1985 - 1989
Skills
Medical Management, Nursing, Utilization Management, Case Management, Healthcare Management, Health, NCQA, Policy, Disease Management, Management, Case Managment, Medicare, Training, Managed Care, Quality Improvement, Leadership, Medicaid
Education
Palomar College
Associate in Science, Nursing
Let Us Do It! Concierge February 2010 - Present
Aetna January 1984 - August 1994
Education
Pace University - Lubin School of Business 1979 — 1983
BBA, Marketing
Progressive Medical, Inc. April 2013 - Present
Human Resources Professional February 2013 - March 2013
Aetna December 2011 - January 2013
American Health Holding February 2011 - December 2011
Limited Brands 2008 - 2010
Limited Brands 2004 - 2008
Limited Brands 2001 - 2004
Skills
Employee Benefits, Employee Relations, Benefits Administration, Talent Acquisition, Onboarding, Succession Planning, Talent Management, Employee Engagement, FMLA, Recruiting, HRIS, Applicant Tracking...
Education
Otterbein College 1995 — 2000
Psychology
Aetna August 2013 - Present
Aetna July 2008 - August 2013
Novartis October 2002 - August 2005
Medtronic September 1993 - September 2002
U.S. Department of Health and Human Services June 1989 - January 1993
Education
Penn State University
Bachelor of Applied Science (B.A.Sc.), Political Science and Government
John Hancock Financial Services November 2014 - Present
John Hancock Financial Services October 2012 - November 2014
John Hancock Financial Services January 2011 - October 2012
Aetna June 2010 - August 2010
UnitedHealth Group June 2009 - August 2009
Education
Penn State University 2006 — 2010
Bachelor of Science (B.S.), Mathematics and Statistics
Peking University 2008 — 2008
Mathematics - Study Abroad
Aetna March 2009 - Present
Millwood Hospital's Excel Center August 2007 - January 2009
Primrose School November 2006 - May 2007
Presbyterian Hospital of Plano September 2006 - November 2006
Highland Village Kids Camp May 2005 - August 2005
Education
Ouachita Baptist University
Bachelor of Arts, Sociology
Anesthesia Management Group October 1996 - Present
First Option Health Plan September 1995 - September 1996
Aetna September 1991 - September 1995
Skills
Healthcare Information..., Credentialing, Physicians, HIPAA, EMR, Hospitals
Education
Pace University - Lubin School of Business 1989 — 1991
SUNY Cobleskill 1987 — 1989
BS, Human Resources Management/Personnel Administration, General
UnitedHealthcare March 2013 - Present
Aetna August 2008 - March 2013
Skills
Utilization Management, Healthcare Management, Healthcare, Nursing, Hospitals, Case Managment, Home Care, Patient Advocacy, Provider Relations, Inpatient, Medical/Surgical, Medicare
Education
Patrick Henry Community College
Associate's degree, Registered Nursing/Registered Nurse
Aetna May 2013 - Present
Aetna October 2010 - May 2013
Skills
Microsoft SQL Server, SharePoint, VMware, Windows Server, XP, Windows 7, Microsoft Office, System Deployment, Servers, Enterprise Architecture, Virtualization, A+ Certified, Help Desk Support, VMware ESX, Disaster Recovery, Citrix, Operating Systems, Windows XP, Technical Support, VPN, Active Directory, System Administration, Software Installation, Hardware, Visio, Vendor Management, Project Management
Education
Pace University - Lubin School of Business 1992 — 1993
Master of Business Administration (MBA)
Pace University - Lubin School of Business 1988 — 1992
Bachelor of Business Administration (BBA)
Divine Intervention LLC January 2006 - Present
Aetna March 1998 - Present
Education
Park University 2004 — 2006
Bachelors of science, Social psychology
Blue Rock Construction, Inc. April 2013 - Present
Turner Construction Company February 2000 - January 2013
Aetna September 1994 - March 2000
Skills
Process Scheduler
Education
Peirce College 1992 — 1994
Associate of Arts and Sciences (A.A.S.), Medical Administrative/Executive Assistant and Medical Secretary
Exel August 2014 - Present
Remedy Intelligent Staffing June 2014 - July 2014
Office Team/Centene September 2012 - July 2013
Mount Carmel Health System April 2012 - July 2012
Aetna October 2009 - April 2012
Skills
Onboarding, Sales, Healthcare, Training, Call Centers, Human Resources, Program Management, Employee Benefits, Management, Customer Service, Employee Relations, Policy, Administrative..., Data Entry, FMLA, Interviews, Leadership
Education
Park University 2005 — 2013
Bacherlors Degree- Management and Human Resources, Human Resources Management/Personnel Administration, General
Mt. Gilead HIgh School 1995 — 1999
High School Diploma
Aetna January 2010 - Present
Aetna January 2010 - October 2010
Aetna December 2008 - January 2010
ProFitness Health Solutions January 2005 - December 2008
Nationwide Insurance March 1992 - December 2005
The Ohio State University Wexner Medical Center August 1982 - March 1992
Skills
Disability Management, Return to Work, Health Education, Disease Management, Ergonomics, Workers Compensation, Teaching, Teamwork, Case Managment, Wellness, Efficent, Oral & Written..., Healthcare, Computer Proficiency, Supervisory Skills
Education
Otterbein College 1980 — 1982
Associate of Science (AS), Registered Nursing/Registered Nurse
Logan High School 1976 — 1980
Aetna April 2015 - Present
Aetna December 2013 - April 2015
Coventry Health Care December 2012 - December 2013
Coventry Health Care, an Aetna Company October 2009 - December 2012
Good Samaritan Hospital Medical Center May 2002 - September 2009
American Academy of Self Defense October 2007 - March 2009
Skills
Highly detail oriented, HIPAA, Fast-paced, Training, Outlook, Fast Learner, SharePoint Designer, Independent Thinking, Report Writing Skills, Healthcare, Analysis, Time Management, Software Documentation, Internet Explorer, Outstanding time..., Fax, 10 Key, Invoicing, Telephone Skills, Hospitals, Goal Oriented, Critical Thinking, EMR, Team-oriented, Filing, Medical Coding, File Management, Data Entry, Medical Records, EHR, Medical Terminology, Access, Spreadsheets, Medical Billing, Microsoft Office, Visio, Records Management, Office Management, Administrative..., Customer Service, Leadership, Microsoft Excel, Team Building, Business Analysis, Teamwork
Education
Patten University
Bachelor's Degree
SUNY Stony Brook
Associates Degree
Suffolk County Community College
Associates Degree
excellRx inc. August 2002 - Present
Aetna February 1999 - July 2002
Reliance Insurance April 1996 - January 1999
Skills
General Ledger, Financial Reporting
Education
Penn State University 1986 — 1989
Accounting
CARDINAL DOUGHERTY HS
Aetna June 2012 - Present
Texas Health and Human Services Commission February 2009 - June 2012
TCIM Services June 2003 - July 2005
Education
Texas Southern University 2005 — 2008
Bachelor of Science (B.S.), Health/Health Care Administration/Management
Paris Junior College 2003 — 2005
Associate of Science (A.S.)
Aetna September 2003 - Present
Skills
Provider Relations, HMO, Network Development, Health Insurance, Medicare, Medicaid, Medicare Part D, Health Policy, PPO, Managed Care, Provider Network..., Medicaid Managed Care
Education
Otterbein College 1989 — 1993
Bachelor of Arts (BA), Music and Business, 3.7
Aetna May 2006 - Present
Lakeview Hospital January 2003 - October 2005
Weber Human Services January 1992 - December 2002
Education
Our Lady of the Lake University 1995 — 1997
Masters of Social Work, Clinical/Medical Social Work
Weber State University
Bachelor's of Social Work, Social Work
Aetna December 2013 - Present
Aetna Healthcare January 2007 - December 2013
Coventry Health Care, an Aetna Company April 2002 - December 2006
First Health January 2000 - April 2002
Comminty Care Network March 1998 - December 2000
Community Care Network 1996 - 1998
Skills
Requirements Analysis, Business Analysis, Data Analysis, Project Management, Test Planning, Test Management, Research, Workers' Compensation..., Visio, PowerPoint, Microsoft Excel, Microsoft Word, MS Project, Outlook, Query Analyzer
Education
Palomar College 1985 — 1998
General Education
University of California, Santa Barbara 1988 — 1989
History
Mars Inc. July 2012 - Present
Aetna December 1999 - October 2011
Education
Pace University-New York
BSN, Registered Nurse