Aetna Company
Industry: Managed care company
DescriptionAetna Inc. is an American managed health care company that sells traditional and consumer directed health care insurance plans and related services, such as medical, pharmaceutical, dental, behavioral ... Headquarters: Hartford, Connecticut, United States CEO: Mark Bertolini (Nov 29, 2010–) Parent organization: CVS Health Revenue: 60.54 billion USD (2017) Number of employees: 49,828 (2017) Subsidiaries: Coventry Health Care, Aetna International Inc.,
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16,414 Aetna employees in database. Find out everything there's to know about Aetna employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Aetna Employees
Aetna 2014 - Present
Interim HealthCare October 2013 - December 2014
Heart to Heart Hospice October 2010 - September 2013
Methodist Healthcare System June 2006 - October 2010
Skills
Critical Care, Hospitals, Nursing, Healthcare, Medicare, Medicaid, Medicine, Acute Care, BLS, Clinical Research, Home Care, Patient Safety, Physicians, Case Management, Healthcare Management
Education
The University of Texas at Arlington
San Antonio College
Associate of Science (AS), Registered Nursing/Registered Nurse
UnitedHealth Group June 2013 - Present
Aetna March 2011 - May 2013
Ophthalmic Mutual Insurance Company June 2010 - June 2011
Surplus Line Association of California February 2007 - June 2010
Old Navy November 2005 - August 2006
Skills
Insurance, Underwriting, Customer Service, Health Insurance, Claim, General Insurance, Brokers, Risk Management, Employee Benefits, Liability, Business Analysis, Managed Care, Financial Risk, Data Analysis, Analysis, Software Documentation, Management, Microsoft Excel
Education
San Francisco State University 2006 — 2008
B.S, Business Administration, Concentrating in Management
Solano Community College 2004 — 2006
A.A, Liberial Studies
Cigna May 2014 - Present
Aetna 2013 - 2014
American Express 2010 - 2013
Matrix Absence Management 2003 - 2010
Continental National Assurance Company 1994 - 2003
Education
San Diego State University-California State University
Master of Science, Counseling
UW-Wisconsin Madison
Bachelor of Arts (BA), Journalism
Aetna May 2014 - Present
Houston Chapter ISCEBS January 2011 - Present
Dynamic Health Strategies December 2012 - May 2014
Wells Fargo Insurance Services May 2011 - November 2012
Hays Companies May 2007 - June 2011
Aetna December 2004 - May 2007
Aetna / Prudential Healthcare 1997 - 1999
Skills
Employee Benefits, Benefits, Insurance, Sales Management, Customer Relations, Healthcare, Health, Customer Service, Strategic Planning, Benefits Administration, Account Management, New Business Development, Health Insurance, Dental, Team Building, Negotiation, Public Speaking, Consultative Selling, Business Strategy, Underwriting, Selling, Dentistry, Managed Care, Brokers, Disability Insurance
Education
Sam Houston State University 1992 — 1996
BBA, Marketing
Spring High School
Spring High School
Health Integrity, LLC June 2014 - Present
Aetna December 2011 - June 2014
Coventry Health Care February 2008 - December 2011
AchieveGlobal January 2005 - February 2006
American Administrative Group June 2002 - February 2006
Humana May 1998 - April 2000
Humana 1999 - 2000
Skills
Training, Leadership Development, Organizational..., Instructional Design, Instructor-led Training, Workshop Facilitation, Program Management, Call Centers, Employee Training, Human Resources, Management, Staff Development, Quality Assurance, Employee Relations, Process Improvement, Strategic Planning, Fraud Detection, Medicare Part D, Medicare Part C, Managed Care, Insurance
Education
University of the Incarnate Word 2010 — 2013
Bachelor of Arts (B.A.), Organizational Development and Human Resources, Cum Laude
San Antonio College 2009 — 2010
Certification, Training and Development
Texas State Technical College 1994 — 1995
Automotive Technology
Rigaku Americas Corporation March 2008 - Present
Rigaku Americas Corporation November 2001 - March 2008
Aetna May 1998 - November 2001
Architectural Career Network April 1997 - May 1998
Skills
Advertising, Marketing, Marketing Strategy, Adobe Acrobat, InDesign, Illustrator, Trade Shows, Management, Layout, Graphics, QuarkXPress, Microsoft Office, Photoshop, Email Marketing, Web Development, Product Marketing, Graphic Design, Marketing Communications, Adobe Creative Suite, Salesforce.com, Social Media, SEO, Online Marketing, Corporate Branding, Direct Marketing, Integrated Marketing, Facebook
Education
Sam Houston State University 1992 — 1996
Bachelor's Degree, Advertising & Graphic Design, Magna Cum Laude, G.P.A. 3.8
UCSD Alumni January 2012 - Present
AARP 2005 - Present
Salk Institute for Biological Studies January 2014 - Present
La Jolla Athenaeum January 2012 - Present
Music Venues-Indie Fest, San Diego Music Thing March 2011 - Present
Sweetwater Union High School District August 1998 - December 2008
Aetna 1985 - 1995
Skills
Non-profit Volunteer, Drama, Office Skills, Community Organizing, Clerical Skills, Volunteer Training, Non-profit..., Volunteering, Volunteer Management, Youth Development, Community Service, Volunteer Recruiting, Youth Mentoring, Public Speaking, Social Justice, Non-profit Volunteering
Education
UCSD 1974 — 1977
Bachelor of Arts (B.A.), Communication, Media Studies and Minor in Drama
Santa Barbara City College 1973 — 1974
Associate of Arts (A.A.), Ethnic Studies
Santa Rosa Junior College 1971 — 1972
Sociology
San Diego Continuing Education 1997 — 1998
Certificate:, Computer/Information Technology Administration and Management
UCSD Extension OSHER 2010 — 2014
Life Long Learning
Art Douglas Plumbing and Air April 2015 - July 2015
Delta Health Systems November 2012 - July 2013
Aetna January 2011 - November 2012
HealthComp September 2005 - April 2010
Education
San Joaquin Valley College-Fresno 2013 — 2015
Associate of Science (A.S.), Heating, Air Conditioning, Ventilation and Refrigeration Maintenance Technology/Technician, 3.89
San Joaquin Valley College
Certification of Industrial Maintenance, Industrial Technology, 4.0
Aetna July 2015 - Present
Private Practice May 2003 - Present
Slauson learning center October 2007 - June 2015
Skills
Couples, Psychotherapy, Adults, Mental Health, Counselling, Family Therapy, Life Transitions, Counseling Psychology, Group Therapy, Adolescent Therapy, Anger Management, Self-esteem, Mental Health Counseling, CBT, Clinical Supervision, Adolescents, Mindfulness, Dual Diagnosis
Education
Antioch University 1996 — 1998
MA, Clinical Psychology
UC Berkeley 1986 — 1989
BA, Psychology
Santa Monica College
Infosys December 2011 - Present
Computer Sciences Corporation October 2010 - November 2011
Infosys Technologies Ltd August 2000 - December 2010
Aetna 2007 - 2010
Infosys 2000 - 2010
Skills
Software Quality..., Manual Testing, Automated Testing, SDLC, Test Management, Test Planning, Software Project..., Quality Center, Requirements Analysis, Global Delivery, User Acceptance Testing, Testing, System Testing, QTP, Defect Tracking, Test Strategy, CMMI, Agile Methodologies, Program Management, Test Automation, Business Intelligence, Software Development, Quality Assurance, Resource Management, CRM, Solution Architecture
Education
Sambalpur University 1996 — 2000
Bachelor of Engineering, Mechanical Engg
Bhadrak College 1994 — 1996
CHSE +2 Sci
Sunshine Mission School 1982 — 1994
ICSE 10th
Aetna May 2015 - Present
Inovalon December 2014 - May 2015
On Call Consulting 2014 - November 2014
Community Memorial Hospital 2008 - November 2013
Childrens Hospital Oakland 2007 - August 2008
Skills
BLS, NRP, Nursing, Healthcare, Patient Safety, Acute Care, Hospitals, Risk Adjustment
Education
Samuel Merritt College 2006 — 2007
BSN, Registered Nurse
University of California, Santa Barbara
Bachelor's degree, History
Aetna June 2008 - Present
Aetna August 1991 - June 2008
Skills
Customer Service, Health Insurance, Process Improvement, Claim, Medicare, Leadership, Team Building, Training
Education
San Antonio College
General Studies
Texas State Technical College Waco
Computer Science Technology
Aetna April 2012 - Present
Actively Seeking New Opportunities February 2012 - Present
N/A December 1994 - Present
WellNet Healthcare September 2011 - January 2012
Skills
Nursing, Healthcare, •3 years of Disease..., •Trained in telephony..., •Spanish speaking-..., •Proficient with..., •Team-Oriented and..., •Responsive to clients..., Registered Nurse with..., LVN for 7 years, 4 years of Case..., Clinical Research, Customer Service, Leadership, Medicine, EMR, Case Managment, Medicare, Management, Utilization Review, Training, Hospitals, Home Care
Education
San Antonio College
Associates Degree in Applied Science in Nursing, Nursing Administration
University of St. Thomas (TX)
Amerigroup February 2015 - Present
Aetna August 2013 - February 2015
San Jacinto River Authority March 2012 - August 2013
Brown & Gay Engineers, Inc. October 2011 - March 2012
Blu Moon Photography January 2008 - October 2011
Woodforest National Bank December 2006 - January 2008
Wall Homes December 2004 - January 2006
Skills
Marketing, Purchasing, Event Management, Training, Program Management, Customer Service, Budgets, Microsoft Office, Microsoft Excel, Inventory Management, Contract Negotiation, Invoicing, Project Management, Advertising, Account Management, Microsoft Word
Education
Sam Houston State University 2004 — 2009
BBA, Business
Muir Eye Care July 2014 - Present
San Ramon Regional Medical Center September 2013 - November 2013
Zenith American Solutions December 2012 - January 2013
Associated Third Party Administrators (ATPA) 2002 - 2008
Colt Express Outsourcing 2000 - 2002
John Muir Medical Center 1999 - 2000
North American Medical Management 1996 - 1999
PacifiCare 1989 - 1996
Aetna 1984 - 1989
Skills
Accounts Receivable, Customer Service, Microsoft Excel, Microsoft Office, Payroll, Human Resources, Outlook, Accounting, Recruiting, Accounts Payable, Access, PowerPoint, Microsoft Word, Employee Relations, Project Management, Budgets, Team Building, Strategic Planning, Team Leadership, Public Speaking, Employee Benefits, Insurance, Benefits Administration, Training, Healthcare, HIPAA, Management, Health Insurance, Medicare, Medical Billing, Hospitals, Leadership, Medical Coding
Education
Santa Barbara City College 2009 — 2013
Health Information Technology, Sophmore
Dealertrack Technologies December 2013 - Present
Basic Research July 2013 - December 2013
Technology Providers Inc October 2012 - July 2013
Aetna March 2011 - October 2012
Basic Research February 2003 - January 2011
Discover Card January 2002 - March 2003
Basic Research January 2001 - January 2003
Public Interest Communication January 2000 - January 2001
Skills
Team Leadership, Training, Account Management, Leadership, Call Center, Management, Customer Service, Microsoft Excel, Sales, Coaching, Call Centers, Time Management, Sales Process, Retail, Recruiting, Direct Sales, Sales Presentations, Project Management, Sales Operations, Strategic Planning, Customer Retention, New Business Development, Human Resources, Analysis, Team Building, Customer Satisfaction, Healthcare, Budgets, Social Networking, Outlook, Data Analysis, Sales Management, Forecasting, Business Development, Cold Calling, CRM, Hiring, Insurance, Inventory Management, Market Research, Microsoft Office, Negotiation, Operations Management, PowerPoint, Process Improvement, Process Scheduler, Project Planning, Salesforce.com, Customer Experience, Marketing
Education
Salt Lake Community College
Associate's degree, Business/Managerial Economics
Stevens Henagar
Associate Degree, Business management; accounting
PerformSpecialty April 2014 - Present
Aetna September 2005 - April 2014
Aetna February 2007 - February 2010
Aetna September 2005 - February 2007
Suwannee Medical Personnel November 2000 - April 2005
Veterans Health Administration August 2001 - June 2002
University of Florida November 2000 - August 2001
US Navy September 1995 - September 2000
Skills
Insurance, Specialty Pharmaceutical, Pharmacy, Project Management, Project Planning, Project Delivery, Nursing, Pediatric Nursing, Emergency Nursing, Clinical Development, Clinical Pharmacy, Clinical Research, Market Research, Healthcare, Training, Program Management, Management, Healthcare Management, Clinical Trials, Access, Medicine, Marketing, Employee Benefits, Time Management, Enterprise Software, PowerPoint, Microsoft Excel, Microsoft Word, Outlook, Pharmacy Benefit..., Informatics, Process Improvement, Oncology, Cardiology, Managed Care
Education
University of Florida 2003 — 2005
Bachelor of Science (BS), Business Administration and Management, General, Major GPA: 3.5 / 4.0. College GPA: 3.39 /4.0
Santa Fe Community College 2000 — 2003
Associate of Arts (AA), Graduated with Honors: 3.78 / 4.0
United States Navy Hospital Corps School 1995 — 1996
Hospital Corpsman, Hospital and Health Care Facilities; Field triage and care, Graduated 8th in class and with Honors with an academic average of 90%
Aetna September 2014 - Present
HealthNow New York Inc. August 2013 - September 2014
Blue Shield of California October 2010 - April 2013
Employee Benefits Brokerage & Consulting September 2006 - August 2010
Health Net of California March 1993 - March 2006
CIGNA Healthplan January 1992 - March 1993
Skills
Employee Benefits, Underwriting, Health Insurance, Health Savings Accounts, Brokers, Insurance, Benefits Administration, Health Care Reform, COBRA, Human Resources
Education
San Diego State University-California State University 1987 — 1991
Bachelor of Science, Finance
Events to Remember by L & S 2014 - Present
Mary Kay February 2006 - Present
Aetna July 2007 - April 2015
Benefit Planners/Fiserv Health 2006 - 2007
Benefit Planners/Fiserv Health January 2005 - 2007
Benefit Planners/Fiserv Health 2003 - 2005
Benefit Planners/Fiserv Health 2001 - 2003
Benefit Planners/Fiserv Health 2000 - 2001
NYLCare/ETHIX Southwest 1998 - 2000
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, English, Outlook, Windows, Teaching, Budgets, Strategic Planning, Business Development, Healthcare, Team Building, Data Analysis, Training, Access, Sales, Gift Baskets, Risk Management, Leadership, Account Management, Coaching, Public Speaking, Management, Event Planning, Makeovers, Insurance, Team Leadership, Process Improvement
Education
Southwest Texas State University 1996 — 1998
Bachleor in Healthcare Administration
San Antonio College 1995 — 1996
Aetna May 2015 - Present
Aetna August 2014 - Present
Aetna July 2013 - August 2014
Aflac January 2013 - July 2013
Rockville Bank June 2011 - August 2012
The Newport Group of Coldwell Banker March 2012 - May 2012
Skills
Customer Service, Banking, Team Leadership, Managerial Finance, Microsoft Excel, Sales, Insurance, VBA
Education
Salve Regina University 2009 — 2013
Financial Management and Business Administration, 3.4
Rockville High School 2005 — 2009
FLSmidth October 2012 - Present
Aetna May 2012 - July 2014
N/A August 2009 - May 2012
Aspenwood Land Design September 2005 - August 2009
United States Marine Corps October 2007 - September 2008
United States Marine Corps August 2001 - August 2005
File Center, Inc. May 1999 - August 2001
Skills
Military, Security Clearance, Physical Security, Emergency Management, Investigations, Supervisory Experience, Quality Assurance, Training & Development, Attention To Detail, Research Project..., Time Management, Project Planning, Project Coordination, Project Execution, Project Delivery, Scheduling, Leadership, Security
Education
Weber State University 2010 — 2011
Bachelor's degree, Psychology & Criminal Justice, 3.93
Salt Lake Community College 2008 — 2010
Associate of Science (A.S.), Criminal Justice
State of California July 2014 - Present
State Farm October 2012 - November 2012
CenCal Health August 2009 - February 2010
Aetna October 2000 - May 2007
Skills
Excel, Java, Requirements Analysis, SQL Server, C++
Education
Santa Barbara City College 2009 — 2011
Computer Science Certificate, Computer Science
University of Washington 1996 — 1998
Bachelor's degree, Communications
Aetna November 2014 - Present
University of Utah Health Sciences - Employment January 2003 - Present
Aetna June 2011 - November 2014
Utah Department of Health December 2008 - June 2011
Skills
Disease Management, Health Insurance, Case Management, Health Education, Health Promotion, Wellness, Healthcare, Team Building, Customer Service, Employee Wellness, Fitness, Motivational...
Education
University of Utah 2003 — 2005
Bachelor's degree, Exercise and Sports Science, Fitness Leadership
Salt Lake Community College 2001 — 2003
Associate's degree, General Studies
Phoenix Therapeutic Massage College 1999 — 2000
Massage Therapy Certification, Massage Therapy/Therapeutic Massage
Check-In Rewards Club June 2012 - Present
Aetna September 2012 - October 2013
Aetna June 2010 - September 2012
Skills
Loyalty Marketing, Mobile Marketing, Mobile Advertising, Brand Loyalty, Building Customer..., Loyalty Analytics, Employee Benefits, Clinical Research, Program Management, Account Management, Healthcare Management, Social Media Marketing, Customer Service
Education
San Antonio College 1998 — 2000
Associate of Arts and Sciences (AAS), Registered Nursing/Registered Nurse
Aetna February 1998 - Present
Creative Computers January 1996 - January 1998
Skills
Visual Basic, Microsoft SQL, Mentoring, SQL, ASP.NET, Access, Databases, iOS development, MCDBA, Microsoft Certified..., MCSA, A+ Certified, SharePoint, IIS, Microsoft SQL Server
Education
San Diego City College 1988 — 1990
Howell High School 1979 — 1983
Udemy
Udemy
Fortune 500 Insurance Company August 2014 - Present
Capital One April 2014 - June 2014
MultiPlan January 2013 - March 2014
Ford Motor Company February 2011 - November 2012
Anthem, Inc. August 2010 - January 2011
Travelers June 2009 - July 2010
Teachers' Retirement System of the City of New York February 2009 - June 2009
American Family Insurance May 2006 - December 2008
Aetna August 2005 - April 2006
U.S. Bank December 2004 - July 2005
Skills
RUP, Agile Methodologies, Enterprise Architecture, Program Management, Unified Process, Software Development, PMO, Software Project..., Mentoring, Software Development..., Requirements Analysis, SDLC, Scaled Agile Framework, Architectures, Business Process, Enterprise Software, Integration, Process Improvement, Strategy, Team Building, Testing, UML, Web Applications, Scrum, Architecture
Education
University of Wisconsin-Madison
School of Visual Arts
Chartis 2007 - Present
Aetna 1986 - 1994
Education
American Institute of Chartered Property Casualty Underwriters
CPCU
San Francisco State University
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas September 2012 - March 2014
Aetna January 2010 - December 2010
Aetna May 2006 - December 2009
Austin Industrial, Inc. at Syngenta January 2004 - May 2006
Austin Industrial, Inc. at Syngenta June 2002 - December 2003
Syngenta Crop Protection June 2001 - June 2002
Skills
Microsoft Excel, Microsoft Powerpoint, Microsoft Access, Microsoft Word, Microsoft Publisher, Microsoft Project, Microsoft Outlook, SharePoint, Brainshark, Internet Explorer, SAP, Concur, Adobe
Education
San Jacinto College
Associate of Arts, Business
University of Houston-Clear Lake
Bachelor of Science (B.S.), Management
University of Houston-Downtown
Bachelor of Science (B.S.), Management
The Walt Disney Company May 2015 - Present
Disney Parks & Resorts January 2015 - May 2015
The Walt Disney Company July 2013 - January 2015
The Walt Disney Company January 2012 - July 2013
The Walt Disney Company October 2010 - January 2012
The Walt Disney Company November 2005 - October 2010
Aetna September 2004 - November 2005
San Diego Gas & Electric October 2001 - September 2004
LEGOLAND California Resort July 2001 - October 2001
Knott's Berry Farm May 1998 - July 2001
Skills
Marketing Communications, Direct Marketing, Direct Mail, Marketing Strategy, PowerPoint, Microsoft Office, Email Marketing, Event Management, CRM, Budgets, Strategy, Marketing, Online Marketing, Customer Segmentation..., Relationship Marketing, Relationship Management, Event Planning, Budget Management, Newsletters, Promotions, Public Speaking, Competitive Analysis, Database Marketing, Digital Marketing, Customer Engagement, Building Relationships, Advertising, Leadership, Public Relations
Education
University of La Verne 2005 — 2009
MBA, Marketing
San Diego State University-California State University 1995 — 1997
Bachelors of Arts, Journalism; Public Relations
Aetna November 2014 - Present
Northside Hospital July 2014 - October 2014
OmniPoint Staffing January 2014 - June 2014
Experis IT July 2013 - December 2013
EDMC May 2012 - August 2013
Corinthian Colleges September 2010 - April 2012
Javelin Technical Training Center 2009 - 2011
BET NETWORKS 2005 - 2011
Strayer University 2007 - 2009
Hertz Rent-A-Car 2005 - 2005
Skills
Brand Managment, Organizational..., Excellent Written and..., Social Media Marketing..., Project Management..., Marketing Strategies..., Business-to-Business..., Customer Service, Public Relations, Event Management, Communication, Project Management, Social Media Marketing, Media Relations, Brand Management, B2B, Entrepreneurship, Interviews, Leadership, Management, Marketing, Market Research, New Business Development, Public Speaking, Recruiting, Sales, Social Media, Social Networking, Staff Development, Time Management, Training, Editing, Advertising, Event Planning, Press Releases, Budgets, Networking, Talent Acquisition, Publicity, Fundraising, Leadership Development, Marketing Communications, Sales Operations
Education
Strayer University 2007 — 2009
MBA, Marketing
San Diego State University-California State University 2000 — 2005
BA, Communication
Weschester High School 1997 — 2000
CaptionSource, LLC2011 June 2011 - Present
David K. Young Consulting, LLC2005-2011 July 2005 - February 2011
Aetna January 1999 - January 2001
Education
San Antonio College
Certificate, Court Reporting
The University of Texas at San Antonio
B.A
Richard Realty Groups, Inc. May 2012 - Present
ColorMeJean.com 2010 - Present
Jean's Reporting Service 1987 - 2012
Aetna 2003 - 2004
Naval Ocean Systems Center 1982 - 1983
NBC San Diego 1981 - 1982
Skills
Art, Painting, Residential Homes, Sales, Real Estate, Photography, Investment Properties, Selling, Graphics, Marketing, Real Estate Transactions, Sellers, Short Sales, Social Media, Team Building
Education
University of Hawaii at Manoa 1983 — 1983
Art
San Diego State University-California State University 1978 — 1983
BA, Graphic Design
HORAN September 2014 - Present
Hauser Insurance Group October 2012 - September 2014
Aetna September 2009 - October 2012
Humana January 2009 - September 2009
Humana July 2006 - January 2009
Humana June 2005 - July 2006
Skills
Employee Benefits, Insurance, Account Management
Education
Samford University 2000 — 2004
Bachelor of Arts (B.A.), Communication and Media Studies
Aetna May 2013 - Present
Coventry Healthcare February 2005 - May 2013
Coventry Health Care 2000 - 2005
Skills
SQL, HTML, Software Documentation, Oracle, Java, DOM Scripting, jQuery, CSS, User Interface, JavaScript, Usability, Web Development, Web Applications, XML, SDLC, Requirements Analysis
Education
Salt Lake Community College
APE, Electrical Engineering
Salt Lake Community College
AS, Computer Science
Salt Lake Community College
AS, Physics
University of Utah
BA, English
University of Utah
BS, Anthropology
AMN Healthcare June 2014 - Present
AMN Healthcare April 2013 - June 2014
AMN Healthcare November 2010 - April 2013
Provide Commerce October 2009 - August 2011
AMN Healthcare July 2010 - November 2010
GTLHomes, Inc. December 2000 - October 2009
FEMA September 2005 - October 2005
Obagi Medical Products November 2002 - August 2004
PacifiCare Health Systems April 2000 - August 2002
Aetna August 1996 - April 2000
Skills
Software Documentation, Sales, Healthcare, Hospitals, Healthcare Information..., Recruiting, Healthcare Management, Contract Negotiation, Customer Service, Microsoft Office, Nursing, Team Building, Talent Acquisition, Microsoft Excel, Leadership, Budgets, Human Resources
Education
University of Phoenix 2013 — 2014
Business Administration, Management and Operations
San Diego City College 2004 — 2006
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
Anthem May 2013 - Present
Aetna November 2011 - May 2013
Aetna June 1989 - November 2011
Skills
Health Insurance, Insurance, Employee Benefits, Medicare, Health Savings Accounts, Disability Insurance, Brokers, Managed Care, Benefits Administration, Health Care Reform, Claim, Life Insurance, Workers Compensation, Term Life Insurance, Long-term Care, COBRA, Health Policy, Medicare Part D
Education
Santa Clara University 1983 — 1987
B.A., English
Humana May 2014 - Present
Humana June 2012 - May 2014
Aon Hewitt June 2011 - December 2011
Aetna August 2008 - January 2011
Aetna June 2006 - August 2008
Aetna June 1995 - June 2006
PCA Health Plans (acquired by Humana) March 1995 - June 1995
Medco Behavioral Health (acquired by Magellan Health Services) October 1994 - March 1995
Cigna April 1988 - October 1994
Pasadena Independent School District January 1987 - January 1988
Skills
Employee Benefits, Strategy, Account Management, Health Insurance, Insurance, CRM, Strategic Planning, Leadership, Selling, Managed Care, Medicare, HMO, Health Savings Accounts, Management, Healthcare, Contract Negotiation, Sales, Process Improvement, Training, COBRA, Life Insurance, Sales Process, Sales Management, Negotiation, Coaching, Vendor Management, Strategic Consulting, Team Building, Customer Satisfaction, Project Management, Business Strategy, Health Care Reform, Consultative Selling, Exchanges, Disability Insurance, Brokers, Recruiting, Analysis, Employee Training, Mentoring, Contract Negotiations, Strategy Development, Benefits Design, Retiree Benefits, Product Management, Employee Wellness...
Education
University of North Texas 1989 — 1990
University of Houston 1987 — 1987
Sam Houston State University 1983 — 1986
BBA
Kaiser Foundation Health Plan May 2005 - Present
Kaiser Permanente October 1996 - May 2005
Aetna 1994 - 1996
MetLife 1991 - 1993
MetLife 1988 - 1991
MetLife 1987 - 1988
TakeCare Health Plan 1986 - 1987
TakeCare Health Plan 1981 - 1986
Skills
Strategy, Healthcare, Organizational..., Instructional Design, Healthcare Management, Performance Improvement, Employee Benefits, Managed Care, Leadership, Organizational..., Health Insurance, Healthcare Information..., HIPAA, Performance Management, Data Analysis, Leadership Development, Training, EMR, Workshop Facilitation, Onboarding, Team Building, Process Improvement, Sales Management, Direct Sales, Coaching, Best Practices, Account Management, Medicare, Management
Education
San Francisco State University
University of California, Berkeley
SVUSD 2015 - Present
SVUSD April 2014 - Present
Saddleback Valley Unified School District June 2006 - Present
Orange Unified School District April 2002 - June 2006
Aetna January 2000 - April 2002
Skills
Microsoft Office, Great People Skills, Attention To Detail
Education
Santa Ana College 1994 — 1995
Did not complete my AA
Richland High School 1991 — 1994
H.S. Diploma
Honeywell November 2014 - Present
Aetna April 2014 - Present
Smart Source November 2013 - Present
Golf Channel September 2012 - December 2012
My Tech Help July 2012 - September 2012
Robert Half Technology September 2011 - July 2012
Helpdesk ToGo June 2007 - September 2011
Skills
Listener, Organizing, Social Networking, Troubleshooting, Software Installation, Hardware, Networking, Administration, Training, Time Management, Teamwork, Web Development, Managed Hosting, Business Services, Software Documentation, Windows, Software, Analytical Skills, Critical Thinking, Technical Support, Windows XP, Windows 7, Operating Systems, Public Speaking
Education
Santa Fe College 2013 — 2013
Health Information/Medical Records Technology/Technician
Sharp Technical
Broadcast Music, Inc. (BMI) September 2014 - Present
Aetna May 2013 - September 2014
The Scooter Store November 2011 - March 2013
Harland Clarke 2008 - December 2011
John H. Harland 2004 - 2007
Liberty Enterprises 2003 - 2004
Liberty Enterprises 2002 - 2003
Liberty Business Development Group 1997 - 2002
Skills
Succession Planning, Training, Strategic Planning, Leadership, Coaching, Management, Business Development, Account Management, Team Leadership, Sales Management, Process Improvement, Team Building, Leadership Development, Sales, Strategy, Call Centers, Program Management, Sales Process, Sales Operations, Analysis, Forecasting
Education
University of California, Riverside 1994 — 1995
Ph.D. (uncompleted), Psychology: Cognitive Neuroscience
Syracuse University 1992 — 1994
M.S., Psychology: Cognitive Neuroscience
San Diego State University-California State University 1989 — 1992
B.S., Psychology
Allstate May 2015 - Present
Spurs Sports & Entertainment October 2012 - Present
Spurs Sports & Entertainment October 2012 - Present
Aetna September 2013 - January 2015
CVS Health September 2013 - January 2015
Cricket Wireless January 2012 - June 2012
Bank of America April 2011 - January 2012
Skills
Customer Service, Microsoft Office, Public Speaking, Leadership, Social Media, Microsoft Excel, Strategic Planning, Event Planning, Social Networking, Sports Marketing, Marketing, Public Relations, Sports
Education
San Antonio College 2015 — 2017
Associate's degree, Radio and Television
Aetna March 2015 - Present
Desert Cities Association of Health Underwriters June 2014 - Present
Inland Empire Association of Health Underwriters June 2014 - Present
Aetna January 2008 - March 2015
Orange County Association of Health Underwriters June 2012 - June 2014
RGI Financial August 2006 - January 2008
Bauer Insurance Services, Inc. September 2005 - August 2006
Skills
Health Insurance, Insurance, Brokers, Life Insurance, Medicare, Employee Benefits, Health Care Reform, Term Life Insurance, Sales, COBRA, HMO, Sales Management, PPO, Recruiting, Health Savings Accounts, Leadership, Management, Whole Life, Disability Insurance, Long Term Care Insurance, Underwriting, Accident, Multitasking Skills, Long-term Care
Education
San Diego Mesa College 2003 — 2008
Business Administration and Management, General
Aetna March 2013 - Present
Intermountain Healthcare 1997 - 2012
Skills
Spinal Cord Injury, Ventilators, Tracheostomy, Customer Service, Customer Satisfaction, Leadership, Positivity, Patient Education, Direct Patient Care, Inpatient, Quality Patient Care, Patient Safety, IV, Medication..., Cpr Certified, Nursing Process, BLS, Orthopedic, Compassion, Wound Care, Health Education, Patient Advocacy, Nursing, Rehabilitation, Acute Care, Neurology, Vital Signs, Elder Care, Hospitals, Disease Management, Registered Nurses, Case Management, Health Promotion, Physician Relations, Medical/Surgical, Home Care, Medical Terminology, Nursing Education, Medicare, Infection Control, Medicaid, Healthcare, Nursing Care, Palliative Care, Physicians, Pain Management, Prevention
Education
University of Phoenix-Utah Campus 2006 — 2009
Bachelor of Science (BS), Registered Nursing/Registered Nurse
Salt Lake Community College 1994 — 1997
Associate's degree, Registered Nursing/Registered Nurse
Aetna June 2012 - Present
Aetna May 2004 - June 2012
Aetna January 2003 - May 2004
Aetna May 1997 - January 2003
Aetna May 1995 - May 1997
Scripps Health January 1992 - May 1995
Scripps Health October 1990 - November 1992
Scripps Health January 1990 - October 1990
San Diego Medical Center/Kaiser Foundation Hospital July 1989 - January 1990
Arthur Anderson & Co., Dallas, TX July 1988 - July 1989
Skills
Health Insurance, Managed Care, Project Management, Nursing Care, Healthcare Consulting, Leadership, Quality Management, Utilization Management, Strategic Planning, Program Management, Customer Service, Public Speaking, Management
Education
San Jose State University 1980 — 1983
Bachelor of Applied Science (B.A.Sc.), Registered Nursing/Registered Nurse
Santa Rosa Junior College 1977 — 1980
Associate of Science (A.S.), Pre-Nursing Studies
DataBank IMX April 2015 - Present
Aetna March 2006 - April 2015
Liberty Property Trust 2003 - March 2006
Skills
Microsoft Office, Pivot Tables, Ad Hoc Reporting, SOX Compliancy, Health Savings Accounts, Health Care Reform, Health Insurance, Group Insurance, Brokers, Claim, Reinsurance, G/L Reconciliations, V Lookups, Monthly Close, Health Policy, Utilization Management, Data Analysis, Essbase, Sarbanes-Oxley Act, JDE Enterprise One, Microsoft Excel, Intercompany Accounts, Monarch Pro, Oracle Applications, Financial Statements, Process Automation
Education
San Diego State University-California State University
Bachelor's of Science, Accounting
Palm Springs High School
Aetna August 2014 - Present
PaySpan, Inc. May 2013 - July 2014
Harden October 2011 - May 2013
Compass Consulting Group July 2009 - September 2011
BlueCross BlueShield of Florida June 1999 - March 2009
Blue Cross Blue Shield of Florida April 1997 - June 1999
Skills
Health Insurance, Employee Benefits, Insurance, Account Management, Strategic Planning, Sales, New Business Development, Disability Insurance, Marketing, Team Building, Workers Compensation, Sales Management, Customer Service, Benefits Administration, Healthcare, Long-term Care, Underwriting, Performance Management, Contract Negotiation, Managed Care, Life Insurance, Health Care Reform, Employee Relations, Retirement, Management, Health Savings Accounts, Leadership, Risk Management, Selling, Brokers, Property & Casualty..., Customer Retention, Coaching, Medicare, Claim
Education
San Jose State University
BS, Marketing/Advertising
Aetna October 2010 - Present
Skills
Customer Service
Education
Schoolcraft College 1995 — 1997
Associate's degree, Registered Nursing/Registered Nurse
Phillips 66 May 2012 - Present
ConocoPhillips August 2011 - May 2012
State Farm Insurance May 2010 - August 2011
Celanese Corporation May 2008 - May 2010
Celanese Corporation October 2004 - May 2008
Aetna April 1998 - October 2005
ARAMARK 1996 - April 1998
ARAMARK 1993 - 1996
Skills
SAP HR, Strategic Planning, Employee Benefit Plan..., Employee Benefits, Benefits Administration, Benefits Design, Internal Communications, Health Insurance, Disability Management, Property & Casualty..., Mental Health, Group Benefits, Wellness Programs, Labor Relations, Contract Negotiations, Plan Implementation, Term Life Insurance, Leaves Of Absence, Total Rewards, Pensions, Pension Administration, Vendor Management, Data Analysis, Strategic Partnerships, Business Strategy, Contract Negotiation, Human Resources, Leave of Absence, Employee Wellness, Disability Insurance, Insurance, Deferred Compensation, Leadership, Process Improvement, Health Savings Accounts, Employee Relations, Management, 401k, Strategy, COBRA, HRIS, Marketing, Executive Pay, Defined Benefit, HR Policies, Mergers, Life Insurance, Incentive Programs, Account Management, Retirement
Education
Sam Houston State University 1987 — 1989
BBA
Tyler Junior College 1984 — 1986
Associates of Applied Science
Wills Point High School
Aetna April 2015 - Present
Aetna June 2013 - April 2015
Aetna May 2012 - June 2013
The Lodge at Torrey Pines November 2011 - May 2012
Party Plan-It June 2010 - November 2011
Hyatt Regecny Mission Bay May 2010 - August 2010
Yellow Cab of San Diego December 2009 - May 2010
American Hospitality Academy May 2009 - August 2009
Hilton San Diego Gaslamp Quarter Hotel September 2008 - November 2008
Rancho Valencia, An Auberge Resort September 2007 - October 2008
Skills
Microsoft Office, Social Media, Networking, Advertising Sales, Sales Management, Inside Sales, Account Management, Time Management, Customer Relations, Community Outreach, Client Retention, Staff Training, Project Coordination, Contract Negotiation, Innovative Thinking, Creative Services, Excel, Delphi, Microsoft Excel, Customer Service, Marketing, Social Networking, Sales, Social Media Marketing, Meeting Planning, Customer Satisfaction, Customer Retention, Hospitality, Advertising
Education
San Diego State University-California State University 2006 — 2010
BS, Hospitality & Tourism
Orange County High School of the Arts 2000 — 2006
Diploma
Hamilton Company June 2015 - Present
Tissue Banks International February 2014 - May 2015
Millennium Laboratories April 2012 - December 2013
Millennium Laboratories September 2011 - April 2012
Millennium Laboratories July 2011 - September 2011
Black Angus Steakhouse 2010 - 2011
Aetna June 2008 - April 2010
Alvarado Hospital October 2008 - December 2009
Gelsons Markets October 2005 - August 2007
Skills
Lab Support, Microsoft Word, Microsoft Excel, Outlook, Team Building, Data Entry, Sales, Leadership, Marketing, Laboratory, GLP, Biotechnology, Customer Service, Social Networking, Microsoft Office, Training
Education
San Diego State University-California State University 2007 — 2011
BS, Biology, General
Mira Mesa Community College 2010 — 2010
EMT-Basic Training, National EMT-B Certification
San Diego Mesa College 2013 — 2013
Organic Chemistry II, B
Aetna September 2015 - Present
Aetna June 2014 - Present
Bank of America February 2014 - June 2014
Wells Fargo October 2013 - February 2014
AT&T Mobility September 2011 - September 2013
Wyndham Vacation Ownership January 2010 - November 2010
Skills
Customer Service, Sales, Sales Operations, Customer Retention, Selling, Coaching, Microsoft Office, Medicare Advantage, Medicare Part D, Claims Handling, Claims Resolution, Health Insurance, Microsoft Word, Microsoft Excel, Leadership, Merchandising, Team Leadership, Employee Training, Teller Operations, Retail Banking, Banking, Credit Cards, Bank Secrecy Act, Regulation CC, Anti Money Laundering, Auditing, Team Building, Management, Teamwork, Time Management, Public Speaking
Education
San Antonio College 2015 — 2017
Associate's Degree, Human Resources Management
Lone Star College System 2013 — 2014
Associate's degree, Accounting and Finance
CareCore/MedSolutions August 2014 - Present
MedSolutions July 2012 - August 2014
Empire Blue Cross Blue Shield January 2011 - May 2012
Aetna July 2008 - February 2011
Citizens Bank June 2007 - July 2008
Lowe's Companies, Inc. April 2006 - May 2007
Kohl's Department Stores September 2003 - April 2006
Walt Disney World January 2005 - May 2005
Skills
Customer Service, Leadership, Process Improvement, Team Building, Healthcare Management, Training, Project Management, Healthcare Information..., HIPAA, Outlook, Data Analysis
Education
Southern New Hampshire University 2014 — 2017
Bachelor of Science (BS), Business Administration and Management, General
Schenectady County Community College 2003 — 2006
Associate's degree, Business Administration and Management, General
Shenendehowa high School
Regents Diploma
Prudential Financial June 2015 - Present
Aetna October 2012 - June 2015
Aetna December 2011 - October 2012
Hartford21 July 2011 - December 2011
The Loomis Chaffee School January 2011 - March 2011
LA Fitness April 2010 - August 2010
LA Fitness January 2010 - August 2010
Amica Mutual Insurance September 2009 - January 2010
Skills
Outstanding..., Employee Benefits, Sales & Marketing..., Media Research, Spanish Language..., Long Term Care Insurance, Claims Management, Customer Service, Event Planning, Microsoft Office, Social Media, Public Speaking, Management, Nonprofits, Training, Leadership
Education
University of Hartford 2015 — 2018
Master of Science (M.S.), Industrial and Organizational Psychology
Salve Regina University 2005 — 2009
Bachelor's Degree, Psycology, Spanish
Aetna January 2014 - Present
Aetna September 2009 - January 2014
Aetna May 2007 - September 2009
Kaiser Permanente March 2007 - May 2007
Skills
Organizational..., Training, Strategic Planning, Delegation, Time Management, Multi Tasking, Evaluation, Positive Team Player, Business Letters, Customer Service, Written & Oral..., Peer Reviews, Interpersonal Skill, Contract Negotiation, Microsoft Windows 98, Adobe Acrobat, Microsoft Office, Medical Terminology, HMO, Health Insurance, Provider Relations, Policy
Education
San Jose State University 2001 — 2007
Bachelor of Science (BS), Health Services/Allied Health/Health Sciences, General
Washington High School 1997 — 2001
High School
Fremont Christian 1993 — 1997
Aetna April 2014 - February 2015
Move, Inc June 2012 - April 2014
Move, Inc January 2012 - April 2014
Move, Inc May 2010 - June 2012
MSI Solutions, Inc January 2010 - May 2010
Skills
Property Management, Real Estate, Investment Properties, Apartments, Selling, Referrals, Real Estate Transactions, Residential Homes, Investors, Relocation, Rentals, REO, Property, Foreclosures, Lead Generation, Online Advertising, Leadership, Marketing, Sales, Management, Customer Service, Salesforce.com, Account Management, Online Marketing
Education
Scottsdale Community College 2008 — 2010
General Studies
Aetna July 2015 - Present
IYRS September 2014 - May 2015
Webster Bank June 2013 - August 2014
Paul McKillop CPA January 2014 - May 2014
Skills
Microsoft Excel, Microsoft Office, Accounting, Financial Analysis, Microsoft Word, PowerPoint
Education
Salve Regina University 2011 — 2015
Accounting
Aetna May 2013 - Present
First Health January 2005 - May 2013
CCN Managed Care June 1993 - January 2005
Ernst & Young 1986 - 1993
Pacific Southwest Airlines 1984 - 1986
Skills
Managed Care, Healthcare, Hospitals, Compliance, Insurance
Education
University of San Diego 1993 — 1996
MBA, Project Management
San Diego State University-California State University 1981 — 1986
Bachelor of Science (BS), Accounting
Insight Global September 2011 - February 2015
Blue Cross Blue Shield of Arizona September 2002 - September 2011
Aetna March 1998 - September 2002
Skills
Systems Analysis, System Testing, Testing, Business Requirements, Specifications, System Implementations, Technical Requirements..., CSRs, Auditing, System Life Cycle, Claims Management, Benefits Management, Provider Networks, Eligibility, Pharmacy
Education
San Diego City College 1990 — 1992
N/A, General Studies
Aetna January 2013 - Present
Nellson Nutraceutical April 2013 - July 2013
Meritain Health January 2013 - May 2013
Optimus Management, Inc. 2013 - 2013
ADP 2012 - 2013
Skills
Employee Benefits, Benefits Administration, ADP Payroll, Administrative..., Office Administration, Front Office, Human Resources, Lead Generation, Recruiting, Payroll, Customer Service
Education
University of Utah 1989 — 1989
Salt Lake Community College
Lincoln Financial Distributors 2012 - Present
Lincoln Financial Group 2010 - 2012
GSI Commerce 2005 - 2010
Keller Williams Real Estate 2003 - 2010
Independence Blue Cross 2004 - 2005
GE Commercial Finance 2004 - 2004
Aetna 2001 - 2002
Cambridge Technology Partners 1996 - 2001
Reality Online 1993 - 1996
Dendrite Americas 1993 - 1993
Skills
Project Portfolio..., Program Management, PMO, PMI, PMP, Governance, Software Development..., Project Planning, Mentoring, Decision Support, Data Analysis, Business Objects, Cognos ReportNet, SharePoint, Excel, Access, VBA, MS Project, Microsoft Excel, Project Management, Project Delivery, Cross-functional Team..., Integration, Data Warehousing, Software Development, ITIL, Business Analysis, SDLC
Education
San Diego State University-California State University 1980 — 1983
BA, Computer Science
Boehringer Ingelheim Pharmaceuticals June 2003 - Present
Aetna July 1999 - November 2002
Salve Regina University August 1997 - July 1999
Skills
Pharmaceutical Sales, Pulmonology, Neurology, Cardiology, Managed Care, Sales Operations, Sales, New Business Development, Territory Account..., Hospital Sales, Specialty Sales, Contract Negotiation, Territory Development, Sales Effectiveness, Product Launch, Respiratory Disease, Diabetes, Cardiovascular, Rheumatology, Orthopedic Surgery, Hospitals, Healthcare, Pharmaceutical Industry, Leadership, Customer Service, Management, Strategic Planning, Marketing Strategy, Business Development, Marketing, Urology, Medical Devices
Education
Salve Regina University 1997 — 2000
MS, Health Care Administration and Management
Salve Regina University 1992 — 1996
Bachelor’s Degree, Administration of Justice
Salve Regina University 1992 — 1996
Bachelor’s Degree, Psychology
Aetna March 2011 - Present
Schaller Anderson, an Aetna Company November 2001 - April 2011
Sharp HealthCare 1994 - 2001
Skills
Medicine, Management, Internal Medicine, Medicaid, Managed Care, Healthcare Management, Healthcare, Medicare, Disease Management, Healthcare Information..., Utilization Management, Health Policy, Hospitals, Health Insurance, HIPAA
Education
San Diego State University-California State University 1989 — 1991
MPH, Occupational Health
University of Arizona, College of Medicine 1982 — 1986
Doctor of Medicine (M.D.)
University of Southern California 1976 — 1980
BS, Psychobiology
OptumHealth December 2007 - Present
United Healthcare February 2004 - December 2007
Aetna July 2001 - February 2004
Aetna March 1999 - July 2001
Prudential Health Care October 1992 - March 1999
Skills
Analysis, Data Warehousing, Access, Process Improvement, Strategic Planning, Visio, Business Analysis, Business Intelligence, Data Modeling, Requirements Analysis, Six Sigma, Healthcare, Data Analysis, SDLC, PowerPoint, Software Documentation, Requirements Gathering, Training, SharePoint, Crystal Reports, Healthcare Information..., Integration, Quality Assurance
Education
San Jacinto College
Computer Sceince
Wind River Systems March 2014 - Present
Wind River Systems Inc September 2007 - March 2014
ClearBenefits, Inc. January 2006 - August 2007
Aetna January 2002 - January 2006
Skills
Account Management, Telecommunications, New Business Development, Operating Systems, Enterprise Software, Strategic Partnerships, Solution Selling, Direct Sales, Professional Services, Software Development, Embedded Systems, Linux, Business Development, Lead Generation, Sales Process, Embedded Software, Proposal Writing, Software Industry, Cold Calling, Strategy, Security, Sales, Start-ups, Channel Partners, Business Alliances, Business Intelligence, Selling, Product Management, CRM, Sales Enablement, Management, Pre-sales, Team Leadership, Wireless, Training, Complex Sales, Go-to-market Strategy, Program Management, Mobile Devices, Virtualization, Integration, Cross-functional Team..., Sales Operations
Education
University of Baltimore
MS
San Jose State University
BA
Co-Sales Northern California March 2008 - Present
Employee Benefit Specialists July 2006 - June 2007
Pleasanton Mortgage November 2005 - July 2006
Aetna January 2001 - November 2005
Skills
Customer Service, Microsoft Office, Analysis, Microsoft Word, Invoicing, Microsoft Excel, Genweb/Becton, MEI, Trade Pro, Demand Tech, Administrative Duties, Day-to-day operations, System Administration, Vendor Relations, Client Services, Research & Analysis, Promotions & Deductions
Education
San Jose State University 1985 — 1987
Business
West Valley College
Associate of Arts (AA)
Aetna April 2015 - Present
Resilient Solutions June 2013 - April 2015
Wellness Counseling Center November 2011 - April 2015
Shane Diet & Fitness Resorts March 2014 - August 2014
Real Life Fitness and Health January 2010 - June 2011
LDS Family Services October 2000 - December 2009
Camp Kingsmont 1998 - 2000
Skills
Psychotherapy, Grief Counseling, Spiritual Counseling, Hypnotherapy, Life Coaching, Weight Loss Coaching, Adoption, Marketing, Relaxation, Photography, Life Transitions, Mental Health Counseling, Family Therapy, Therapists, Phobias, Case Managment, Stress, Stress Management, Hypnosis, Behavioral Health, Social Services, Adolescents, Mental Health, Self-esteem, Smoking Cessation, Post Traumatic Stress, Anger Management, Group Therapy, DBT, CBT, Counseling Psychology, Case Management
Education
University of Kentucky 1999 — 2000
MSW, Social Work
Utah State University 1997 — 1999
BSW, Social Work
Salt Lake Community College 1995 — 1996
Associates, General Education
Aetna October 1997 - Present
Travelers August 1983 - September 1995
Skills
Insurance, Property & Casualty..., Health Insurance, Risk Management, Customer Service, Claims Management, Underwriting, Liability, General Insurance, Commercial Insurance
Education
Schenectady County Community College 2012 — 2014
Business Law and Medical
Aetna March 2014 - Present
Aetna August 2011 - March 2014
Fairchild Semiconductor October 2004 - August 2011
Merrill Lynch June 2004 - September 2004
KBS(Korean Broadcasting System) February 2000 - March 2001
Skills
Forecasting, Financial Modeling, Mergers & Acquisitions, Analysis, Finance, Corporate Finance, Valuation, Financial Analysis, Accounting, Product Management, Risk Management, Investments, Financial Forecasting, Cross-functional Team..., Financial Reporting, Business Strategy, Program Management, Business Operations, Portfolio Optimization, Project Portfolio...
Education
Santa Clara University 2003 — 2005
MBA, Finance/Accounting
Seoul National University 1996 — 2000
Bachelor of Science, Chemistry Education
Aetna October 2012 - Present
Aetna 1986 - October 2012
Aetna Investment and Financial Services 1997 - 2000
Skills
Websphere, SOA, Agile Methodologies, Solution Architecture, Process Improvement, Vendor Management, IT Management, IT Strategy, Integration, WebSphere Application..., Enterprise Software, Servers, Project Portfolio..., SDLC, Requirements Gathering, Governance, Operating Systems, IT Audit, Software Project..., Enterprise Architecture
Education
Salve Regina University 1982 — 1986
BAS, Computer Science & Mathematics
Rent-A-Center July 2015 - Present
Citi April 2011 - July 2015
The Dallas Morning News September 2006 - December 2010
The Dallas Morning News January 2004 - September 2006
Aetna October 2000 - August 2003
Sabre August 1995 - August 2000
Skills
Direct Mail, Databases, Database Marketing, Marketing, Direct Marketing, Data Analysis, Marketing Strategy, Social Media, Social Media Marketing, Strategic Planning, Email Marketing, Project Management, Unica Campaign, SQL*Plus
Education
Sam Houston State University 1991 — 1995
BBA, Management
MedImpact Healthcare Systems, Inc. June 2015 - Present
Blue Shield of California (via Kforce 2014-2015); Benefitfocus (2012-2013) 2012 - 2015
Marsh & McLennan Companies, Inc. 2010 - 2012
ClearBenefits/BISNet 2005 - 2009
Providian Financial 2004 - 2005
Aetna 1999 - 2004
UnitedHealth Group 1997 - 1999
Aetna 1989 - 1997
Skills
Employee Benefits, Cross-functional Team..., Performance Management, HRIS, Human Resources, Vendor Management, Benefits Administration, Employee Engagement, Process Improvement, Call Center, Insurance, Payroll, Leadership, CRM, Call Centers, Training, SaaS, Change Management, Personnel Management, Business Development, Outsourcing, Management, Strategy, Project Management, Business Process..., Coaching, Account Management, Deferred Compensation, Operations Management, Consulting, Talent Management
Education
San Diego State University-California State University
BA, Journalism, Public Administration
Caring Solutions April 2010 - Present
Sutter VNA & Hospice, an affiliate of SutterHealth March 2005 - April 2010
AEtna November 1999 - June 2003
Brown and Toland Medical Group October 1995 - August 1999
Prudential Healthcare October 1991 - October 1995
Education
CCC, School of Nursing 2003 — 2005
Biological Science, with emphasis in Nursing
San Francisco State University, College of Business 1989 — 1991
B.S. Business Administration, Marketing., Minor: Economics
Physician Assistance January 2006 - Present
Whole Woman's Health, LLC 2006 - 2014
Business Success Coach January 2006 - January 2011
Aetna June 1996 - January 2004
UPS Sonic Air 1995 - 1996
Skills
Medical Coding, Medical Billing, Credentialing, Healthcare, Medicare, Microsoft Excel, Medicine, Microsoft Word, Quality Assurance, Microsoft Office, Research, PowerPoint, HIPAA, Health Insurance, Insurance, Data Entry, Medical Transcription, Medicaid, Medical Terminology, Hospitals, Physicians
Education
LS Coding 2011 — 2012
CPC-H, Coding for OP Hospital facilities
San Antonio College 2002 — 2011
Business
LS Coding 2008 — 2009
CPC, Medical Coding
Retired Healthcare Professional August 2013 - Present
Kaiser Permanente November 2005 - August 2013
Aetna November 1998 - November 2005
Skills
Managed Care, HMO, PPO, Medicare, Medicare Part D, Network Development, Self-funded, Health Insurance, Provider Relations, Pharmacy Benefit..., Health Care Reform, Healthcare Industry, HIPAA, Employee Benefits
Education
San Diego State University-California State University
Electronic Arts April 2012 - Present
Levi Strauss & Co. July 2005 - April 2012
Aetna 2003 - 2005
Fisher Development, Inc. May 2000 - August 2003
KLA-Tencor August 1999 - May 2000
EMCON January 1998 - July 1999
Skills
HRIS, Employee Relations, Employee Benefits, Deferred Compensation, Recruiting, Human Resources, Workforce Planning, Personnel Management, Policy, Organizational Design, HR Policies, Benefits Administration, PeopleSoft, Applicant Tracking...
Education
Santa Clara University
BS, Sociology
Aetna October 2011 - Present
Insurance July 1974 - October 2011
Skills
Claims Management, Customer Service, Insurance, Public Speaking, Microsoft Office, Leadership, Team Building, Strategic Planning, Training, Microsoft Word, Process Improvement, Program Management, Outlook, PowerPoint, Health Insurance, Nonprofits, Project Management, Microsoft Excel
Education
San Diego Mesa College 1972 — 1974
Associate of Arts and Sciences (AAS), Dentistry
Evolent Healthcare November 2011 - Present
Aetna April 2010 - November 2011
Aetna February 2009 - April 2010
Red5 Health Strategies January 2009 - April 2010
Consumer Health Services, Inc. July 2006 - January 2009
Novartis August 2003 - June 2006
Medtronic Diabetes May 2001 - July 2003
Skills
Strategic Planning, Business Development, Management, Strategic Alliances, Healthcare, Managed Care, Informatics, Marketing Strategy, Healthcare Information..., Medical Devices, Strategy, New Business Development, Leadership, Healthcare Management, Hospitals, Clinical Research, Cross-functional Team..., Start-ups
Education
The Johns Hopkins University 1998 — 1999
Masters, Health Policy and Management
Santa Clara University 1988 — 1992
BA, Philosophy
Aetna November 2009 - Present
Aetna November 2004 - November 2009
Skills
Strategic Communications, Copywriting, Marketing Communications, Health Insurance, Direct Marketing, Integrated Marketing, Marketing, Insurance, Marketing Strategy, Email Marketing, Strategic Planning, Brand Development, Advertising, Cross-functional Team..., Strategy, B2B, Internal Communications, Digital Marketing, Direct Mail, B2B Marketing, Interactive Marketing, Management, Online Marketing, Newsletters, Media Planning, Corporate Communications, Digital Strategy, Analytics, Online Advertising, Lead Generation, Content Strategy, Brand Management, Social Media Marketing, Content Development, Brand Awareness, Content Management, Mobile Marketing, Digital Media, Creative Direction
Education
San Diego State University-California State University 1980 — 1985
BA, English
Community Enterprises Inc. July 2015 - Present
Self Employed January 2013 - Present
Community Enterprises Inc. April 2015 - July 2015
Aetna March 2003 - October 2012
Aetna June 1999 - March 2003
Global Interactive Communications Corporation 1997 - 1999
Nortel 1994 - 1997
CADKEY 1987 - 1993
CADKEY 1986 - 1988
Salve Regina University 1984 - 1986
Skills
IVR, Call Center, Requirements Analysis, Customer Service, Business Requirements, Vendor Management, Process Improvement, Six Sigma, cross functional team..., Call Centers, Telecommunications, Business Process..., Leadership, SharePoint, Analysis, Management, Program Management, Cross-functional Team..., Project Planning, Business Analysis, Project Management, Insurance, Requirements Gathering
Education
Salve Regina University 1979 — 1983
BS, Business
Strategic Investments, LLC November 2014 - Present
Meritain Health, an Aetna Company February 2012 - January 2013
Ameritas November 2010 - February 2012
Satori World Medical - Global Health Network October 2008 - November 2010
Aetna January 2000 - April 2008
Garnett-Powers & Associates 1999 - 2000
PacifiCare 1996 - 1999
Foundation Health 1994 - 1996
Skills
Dental, EAP, Employee Benefits, Insurance, Brokers, Sales, Disability Insurance, Life Insurance, Dentistry, New Business Development, Strategy, Healthcare, Sales Management, Management, Sales Operations, Selling
Education
San Diego State University-California State University
B.S., Business Administration, Financial Services
Aetna December 2014 - Present
Microsoft January 2014 - December 2014
Cambia Health Solutions February 2007 - January 2014
Koch Supply & Trading October 2005 - January 2007
US Navy December 1997 - December 2001
Skills
Actuarial Science, SAS, Health Insurance, Data Analysis, Predictive Modeling, VBA, Statistical Modeling, Financial Modeling, Microsoft Excel, Insurance, Access, Statistics, Data Mining, SQL, Actuaries, Health Care Reform, Quantitative Analytics, R, Futures Trading, Trading Strategies, Matlab, Loss Reserving, Ratemaking, Commodity Markets, Data Science, Machine Learning, Long Term Care Insurance, Medicaid Managed Care, Medicare Part D
Education
Sam Houston State University 2003 — 2005
Bachelor's Degree, Mathematics, 3.85
Aetna March 2015 - Present
Fiserv February 2013 - August 2014
British Telecommunications February 2009 - November 2012
Verizon Telecommunications September 2001 - February 2009
Stratasoft Inc January 1999 - May 2001
Skills
ISDN, Solaris, VMware ESX, Network Communications, HP, Networking, Blackberry, Cisco Technologies, Troubleshooting, Vendor Management, WAN, Mobile Devices, TCP/IP, QoS, Telecommunications, SDLC, Network Engineering, Computer Network..., LAN-WAN, Microsoft Certified..., VoIP, Switches, Routers, ATM networks, BGP, CCNA, CCNP, Cisco IOS, Cisco Routers, Computer Hardware, DHCP, DNS, Data Center, Disaster Recovery, EIGRP, Ethernet, Firewalls, Frame Relay, IP, Juniper, MPLS, Network Administration, Network Design, Network Security, OSPF, Operating Systems, Routing, SIP, Security, Servers
Education
San Jose State University 1992 — 1996
BBA, Business
Phillips Jr. College 1991 — 1993
AAS, Computer information System
Shipowner's College 1981 — 1983
Intermediate, Science
CISCO
CCNA, CCNA VOICE, CCNP
UCLA
Project Management
Young Folk's High School
NextGen Healthcare Information Systems February 2013 - Present
NextGen Healthcare Information Systems April 2011 - February 2013
NSApache.NET September 2009 - April 2011
Aetna March 2008 - March 2009
Turner Investment Partners 2006 - 2008
Skills
SQL, Windows Server, ITIL, Active Directory, Unix, Servers, Troubleshooting
Education
Stevens Institute of Technology 2007 — 2008
ME, Networked Information Systems
Sardar Patel University 2000 — 2003
Bachelor of Science (B.Sc.), Information Science/Studies
Aetna October 1999 - Present
Coventry Health Care October 1999 - February 2009
R and C Computer Consultants January 2004 - September 2008
EAI Healthcare Staffing Solutions September 1997 - August 1999
Skills
Altiris, SCCM, Windows, Windows Server, Active Directory, Group Policy, Lync, Lync Server 2010, OCS 2007, Citrix, Application Packaging, Microsoft Exchange, Visio, SharePoint, Servers, System Deployment, Troubleshooting, Technical Support, Microsoft Technologies, Microsoft Servers, Operating Systems, Powershell, Windows 7, VMware ESX, Information Technology, Hardware, WSUS, XP, Citrix Metaframe, Virtualization, DHCP, BMC Remedy, VMware, IIS, Security, Backup Exec, Data Center, TCP/IP, Software Installation, DNS, Antivirus, Disaster Recovery, IT Management, McAfee, System Administration, High Availability, Infrastructure, Software Documentation, VMware Infrastructure, VPN
Education
Paradise Valley Community College
Computer Information Systems
Rio Salado Community College
Computer Information Systems
Scottsdale Community College
Computer Information Systems
Lasota Consulting November 2012 - Present
Aetna July 2007 - October 2012
Schaller Anderson January 2007 - July 2007
HealthNet of AZ 2003 - 2006
Mercer Human Resource Consulting 1997 - 2003
Managed Care Solutions 1996 - 1998
Skills
Process Improvement, Business Analysis, Project Management, Financial Analysis, Medicaid, Medicare, Managed Care, Health Insurance, Healthcare, HIPAA, Healthcare Information..., Business Process..., Leadership, Provider Relations, Strategic Planning, Program Management
Education
Santa Clara University 1989 — 1993
BS, Finance
Santa Clara University - Leavey School of Business 1989 — 1993
BS, Finance
Aetna Compliance Director / Risk ManagerPrudential InsuranceJuly 1977 - August 1999
Prudential Health Care 1990 - 1999
Skills
Health Policy, Medicare, Managed Care, Insurance, Medicaid, Health Insurance, Process Improvement, Provider Relations, HIPAA, Risk Management, Claim, HMO, Healthcare, Healthcare Industry, Medicaid Managed Care, Workers Compensation, Statutory Compliances, PPO, Network Development, Medical Compliance, Employee Benefits, Legal Compliance
Education
Sam Houston State University
MPA, Poltical Science / Public Adminstration
Aetna June 2010 - Present
Futures February 2010 - June 2010
Aetna, INC. 2007 - 2009
Aetna, INC. 2006 - 2007
Aetna, INC. 2003 - 2006
Aetna, INC. 1999 - 2002
Aetna, INC. 1998 - 1999
Aetna, INC. 1997 - 1998
Aetna, INC. 1994 - 1997
Aetna, INC. 1987 - 1994
Education
San Diego State University-California State University 1993 — 1995
BA, History
Aetna April 2011 - Present
IBM 2004 - April 2009
IBM 2002 - 2004
IBM 2001 - 2002
IBM 1998 - 2001
IBM 1986 - 1998
Skills
Project Management, PMP, PMO, Project Portfolio..., Project Delivery, IT Strategy, Business Transformation, Global Delivery, Software Project..., Certified Project..., SDLC, Business Analysis, Vendor Management, Business Process..., Resource Management, Service Delivery, Business Process, Outsourcing, Process Improvement, IT Service Management
Education
National University
MBA, Business Administration
San Jose State University
BS, Business Administration
FMC Management ManagerCovenant Health System1996 - 2003
Aetna 1988 - 1994
Skills
Healthcare, Managed Care, Healthcare Management, Office Administration
Education
San Diego State University-California State University 1985 — 1988
Public Health Administration
Texas Christian University 1982 — 1985
BBA, Marketing
Seattle Pacific University 1980 — 1981
Aetna December 2012 - Present
ARUP Laboratories February 2012 - December 2012
Priority Dispatch March 2010 - February 2012
ADP April 2007 - March 2010
O.C. Tanner December 2000 - April 2007
Skills
SharePoint, Business Analysis, Microsoft Office, Project Management, Data Modeling, SharePoint Designer, Windows Server, Windows 7, Microsoft SQL Server, Process Improvement, Requirements Gathering, EDI, Toad, Test Cases, Testing, Access, Databases, Systems Analysis, Software Documentation, Supervisory Skills, Management, Analysis, Training
Education
Strayer University 2010 — 2012
Salt Lake Community College 2007 — 2010
Associate's degree, CIS
Meals on Wheels February 1999 - Present
Aetna 1969 - 1999
Skills
Volunteer Management, Non-profits, Program Development, Grants, Grant Writing, Fundraising, Program Evaluation, Public Speaking, Public Relations, Organizational..., Strategic Planning, Social Media, Board Development, Public Policy, Customer Service, Nonprofits, PowerPoint, Philanthropy, Team Building, Budgets, Microsoft Office
Education
Samford University
Batchor of Science, Business Administration and Management, General
Snyder & Snyder, P.A. April 2004 - Present
Berger Singerman, P.A October 1990 - July 2003
Coopers & Lybrand 1986 - 1990
Northeastern Business Systems 1982 - 1985
Aetna 1980 - 1982
Skills
WordPerfect, MS Word 2007, Wordperfect, Microsoft Word, Administrative..., Adobe Acrobat, Legal Research, Outlook, Filing, Spreadsheets, Invoicing, Document Review, Data Entry, Legal Writing, Document Management, Fax, Litigation Support
Education
Schenectady County Community College
Aetna July 1999 - Present
WMI Mutual Insurance Company December 1994 - July 1999
Alta Health Strategies December 1990 - December 1994
Skills
Healthcare Information..., EDI / Hipaa, Data Analysis, SeeBeyond (JCAPS), COBOL (Both Mainframe..., Process Improvement, JCL, Software Development, Business Development, Visio, Management, COBOL, Marketing Strategy, Mainframe, Sales Management, Technical Writing, Databases, Leadership, HIPAA, Marketing, EDI, SQL
Education
Mountainwest College of Business & Technology 1988 — 1988
Diploma, Computer Programming, 3.9
Salt Lake Community College 2011 — 2011
Computer Science
Snow College 1982 — 1983
Diploma, Automotive Engineering Technology/Technician, 4.0
Aetna April 2012 - Present
Ambit Energy May 2010 - 2012
The Reed Group 2005 - 2011
The Reed Group 2005 - 2011
Skills
Natural Gas, Contract Negotiation, Electricity Markets, Medical Terminology, Medical Education, Health Insurance, Disability Benefits
Education
Albany B.O.C.E.S. 1986 — 1987
LPN Licensure, LPN Licensure
Schenectady County Community College 1982 — 1982
NYS Emergency Medical Technician, Vocational High School and Secondary Business/Vocational-Industrial/Occupational Diploma Program
Aetna February 1993 - Present
Aetna February 1993 - Present
PRIESTLEY CONSTRUCTION LIMITED June 1981 - June 1989
Skills
Customer Service, Process Improvement, Strategic Planning, Healthcare Management, Microsoft Excel, Microsoft Word, Management, Leadership, HIPAA
Education
Salt Lake Community College 1990 — 1993
No Degree, Medical/Clinical Assistant
LA Care Health Plan January 2015 - Present
Aetna November 2013 - December 2014
Coventry Health Care May 2006 - November 2013
Skills
Toad, SQL, Crystal Reports, Business Intelligence, SharePoint, Visio, Requirements Analysis, Requirements Gathering, Business Objects, Business Analysis, Databases, Data Analysis, Systems Analysis, Healthcare, Process Improvement, Health Insurance, HIPAA, Management, Insurance, Healthcare Information..., Strategic Planning
Education
UCLA School of Public Health
MPH, Public Health
San Beda College
CLC inc. August 2014 - Present
Mineral Wells ISD January 2014 - September 2014
Corrections Corporation of America September 2002 - April 2013
Aetna October 2000 - September 2002
Prudential Healthcare March 1996 - August 2000
Skills
Enforcement, Self Defense, Security Management, Health Insurance, Customer Service, Instructors, Crisis Intervention, Leadership, Office Administration, Claims Resolution, Clinical Supervision, Police, Criminal Justice, Investigation, Corrections, Criminal Investigations, Crisis Management, Emergency Management, Government, Law Enforcement, Policy, Private Investigations, Public Safety, Public Speaking, Supervisory Skills, Training
Education
Sam Houston State University 1982 — 1984
Bachelor of Science (B.S.), Criminology
Weatherford College 1980 — 1982
Associate of Arts (A.A.), Sociology
Lovelace 2004 - Present
Tricore Reference Laboratory 2008 - 2011
Service Corporation International 2000 - 2004
Intel Corporation 1999 - 2000
Aetna 1994 - 1999
City of Houston 1990 - 1994
Skills
Healthcare, Medicare, Medicaid Managed Care, Health Promotion, Employee Wellness..., Project Management, Contract Management, Instructor-led Training, Health Coaching, Commercial Lines, HEDIS, NCQA, Marketing Communications, Strategic Planning, Community Outreach, Cross-functional Team..., Operating Budgets, Webinars, Microsoft Office, Volunteering, Auditing, Accreditation, Technical Writing, Grant Administration
Education
Sam Houston State University
Bachelor of Science (B.S.), Health
University of Phoenix
Bachelor of Arts (B.A.), Organizational Management
Town of Avon, CT February 2009 - Present
Aetna September 1982 - May 1996
Skills
Microsoft Office, Customer Service, Microsoft Excel, PowerPoint, Microsoft Word, Teaching, Telecommunications, Team Leadership, Outlook, Windows, Leadership
Education
The University of Connecticut 2008 — 2009
Certificate, Horticulture/landscaping
The University of Connecticut 1978 — 1982
HDFR, Humand Development and Family Relations
School for International Training 1981 — 1981
Liberal Arts and Sciences/Liberal Studies, Semester abroad program in fall of 1981 in Oxford, England
Blue Line Foodservice Distribution May 1995 - Present
Atlanta Casualty Insurance Company July 1992 - May 1995
Aetna August 1981 - May 1992
Hartford Steam Boiler August 1974 - November 1980
Skills
Microsoft Excel, Inventory Management, Office Management, Customer Service, Administrative..., Outlook, Data Entry, Microsoft Office, Microsoft Word, Invoicing, Office Administration, Purchasing, Time Management, Accounts Payable, Accounts Receivable, Customer Satisfaction
Education
Schoolcraft College 1974 — 1976
Churchill High School 1970 — 1973
Aetna July 2013 - Present
Aetna June 2001 - June 2013
Education
San Diego State University-California State University 1993 — 1995
Bachelor's Degree, Speech Communication and Rhetoric
Hegira Programs, Inc. March 2012 - March 2013
American Red Cross January 2011 - February 2012
N/A 1991 - 2011
Aetna 1987 - 1991
Skills
Banking, Commercial Banking, Branch Banking, Clerical Skills, Laboratory Skills, Record Labels, Work Well Independently, Filing, Appointment Scheduling, Multitasking Skills, Intelligence, Compassion, Business Efficiency, approachable, Vocational Online..., Money Management, Multi-line Phone, Receptionist Duties, Telephone Reception, Leadership, Customer Service, Event Planning, Data Entry, Management, Microsoft Word, Research
Education
Schoolcraft College 2007 — 2010
Associate of Science (AS), Phlebotomy Skills Certificate, Biology/Biological Sciences, General, 3.95 GPA
Franklin High School, Livonia, MI
General Studies, Health/Medical Lab Asst
RJMW September 2008 - Present
State Farm Insurance August 1999 - September 2002
Charlton Claims August 1994 - August 1999
Aetna 1987 - 1994
Skills
Claims Management, Claims, Adjusting, Insurance Claims, Subrogation, Property & Casualty..., Estimates, Claim, Property Damage, Liability, Casualty, Adjustments, General Insurance, Commercial Insurance, Insurance, Commercial Lines, Management, Adjusters, Claims Handling, Analysis, Xactimate, Property Claims, Litigation Management, Claim Investigation, Liability Analysis, Claims Resolution, Professional Liability, Insurance Adjusting, Catastrophe, Large Loss, Casualty Claims, Loss Adjusting, Accident, Workers Compensation, Legal Liability, Casualty Insurance
Education
Atlanta High School
Sam Houston State University
BA, Journalism
PNC Mortgage December 2013 - July 2014
Union Bank December 2011 - December 2013
Aetna July 2010 - December 2011
Worldmark by Wyndham July 2008 - July 2010
Aisan Pacific Travel Company February 2008 - July 2008
First Horizon November 2005 - June 2006
Washington Mutual Bank January 1996 - November 2005
HFI Foods Inc. June 1989 - December 1993
Skills
Loans, Loan Origination, Banking, Mortgage Banking, Refinance, Credit Analysis, Residential Mortgages, Consumer Lending, Credit Risk, Mortgage Lending
Education
San Joaquin Delta College 1994 — 1995
Accounting, A
Aetna February 2012 - Present
Coventry Health Care March 1995 - February 2012
South Texas Primary Care April 1985 - October 1993
Skills
Insurance, Brokers, Commercial Insurance, Claims Management, Medicare, Claims Resolution, Employee Benefits, Group Medical, General Insurance
Education
Health Insurance of America
Associates Degree, Insurance
San Antonio College
Associate of Science (A.S.), Medical/Health Management and Clinical Assistant/Specialist
Aetna November 2013 - Present
Aetna 1995 - 2012
Skills
Health Insurance, Claim, Employee Benefits, Call Centers, Managed Care, Process Improvement, Customer Service, Provider Relations, HIPAA
Education
Western Governors University 2011 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Salt Lake Community College 2005 — 2011
Associate of Science (AS), Business Administration and Management, General
Aetna March 2011 - Present
Liberty Dialysis LLC May 2006 - March 2011
Jordan Valley Hospital August 2005 - May 2006
Skills
Hemodialysis, Peritoneal Dialysis, Case Managment, Phone Triage, Computer Proficiency, Nursing Process
Education
Western Governors University 2013 — 2014
Bachelor's degree, Health Informatics
Salt Lake Community College 2000 — 2004
Associates of Applied Science, Registered Nursing/Registered Nurse
Aetna November 2007 - Present
Borders Books November 2007 - February 2009
Kaiser Credit Union March 2006 - November 2007
Whitehall Jewellers October 2005 - June 2006
Skills
Insurance, Call Centers, Employee Benefits, Claim, Underwriting, Medicare, Outlook, Data Entry, Property & Casualty..., Access, Process Improvement, Customer Satisfaction, HIPAA
Education
San Francisco State University 1980 — 1986
None, Sociology
Balboa High School 1976 — 1979
High School Diploma, History
Aetna April 2014 - Present
Aetna February 2010 - April 2014
Aetna November 1987 - February 2010
McDonald Ford January 1986 - November 1987
Skills
Management, Project Management, Internal Communications, Communication Skills, Microsoft Office, Product Development, Product Engineering, Customer Service..., Health Insurance, Medicare Advantage, People Skills, People Development, Accounts Receivable, Accounts Payable, Open Enrollment, Enrollment Services, Vendor Contracts, Third Party Vendor..., Technical Writing, Value Propositions, SDLC, Business Process..., Process Improvement, Testing, Insurance, Team Building
Education
Schenectady County Community College 1982 — 1984
Associate of Arts (A.A.), Humanities and Social Science
Aetna March 2014 - Present
Axiom Medical Consulting, LLC July 2014 - March 2015
Coventry Health Care February 2005 - March 2015
University Hospital San Antonio January 2003 - February 2005
Christus Santa Rosa Home Care May 1999 - December 2002
Medshares Home Care/Methodist Home Care August 1988 - May 1999
Humana Med-First January 1984 - August 1988
Medina Memorial Hospital January 1976 - January 1984
Skills
Healthcare, Utilization Management, Nursing, Home Care, Case Management, Hospitals, Acute Care, Clinical Research, Medicine, Direct Patient Care, Emergency Room, Medical Records, EKG
Education
San Antonio College
Associate Degree in Nursing, Registered Nursing/Registered Nurse
Michaels Arts and Crafts September 2012 - Present
Aetna 1999 - 2014
Dollar Financial Group July 2000 - January 2001
Aetna July 1999 - July 2000
Community Medical Providers August 1998 - July 1999
August R. Gerdes, MD March 1998 - July 1998
Valley Pediatric Medical Group September 1996 - March 1998
San Joaquin Pediatric Medical Group May 1996 - June 1996
Skills
Health Insurance, Insurance, Claim, Medicare, Property & Casualty..., Life Insurance, Claims Management
Education
San Joaquin Valley College-Fresno 1995 — 1996
Completed Academic year 1, Medical/Clinical Assistant, 4.0 grade average
Hanford High 1979 — 1983
Diploma, General Studies
Aetna August 2012 - Present
Aetna 2012 - 2014
Education
Schenectady County Community College