Aetna Company
Industry: Managed care company
DescriptionAetna Inc. is an American managed health care company that sells traditional and consumer directed health care insurance plans and related services, such as medical, pharmaceutical, dental, behavioral ... Headquarters: Hartford, Connecticut, United States CEO: Mark Bertolini (Nov 29, 2010–) Parent organization: CVS Health Revenue: 60.54 billion USD (2017) Number of employees: 49,828 (2017) Subsidiaries: Coventry Health Care, Aetna International Inc.,
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16,414 Aetna employees in database. Find out everything there's to know about Aetna employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Aetna Employees
Aetna October 2004 - Present
Alaska Native Tribal Health Consortium September 1988 - March 2003
Alaska Native Medical Center 1990 - 2003
Alaska Native Medical Center 1988 - 2003
Parkland Hospital 1985 - 1988
Mine Safety and Health Administration 1979 - 1981
Skills
PALS, BLS, Inpatient, Healthcare, Case Managment, Public Health, Nursing, Utilization Review, Case Management, Patient Safety, Managed Care, HIPAA, Hospitals, Disease Management, Pediatrics, Utilization Management
Education
Texas Woman's University 1981 — 1985
Bachelor of Science, Nursing
Southwest Correctional Medical Group (SWCMG) July 2014 - Present
Correctional Healthcare Companies December 2013 - April 2014
Correctional Healthcare Companies December 2011 - December 2013
Correctional Healthcare Companies April 2010 - December 2011
Aetna May 2007 - April 2010
Skills
Healthcare Management, Public Health, Clinical Research, Healthcare, Managed Care, Hospitals, Accreditation, Case Managment, Mental Health
Education
Texas A&M University-Commerce 2010 — 2011
Master of Business Administration (MBA)
University of Phoenix 2009 — 2011
MBA, Business
Acision, a global leader in mobile data and messaging February 2012 - Present
Wellbound Insurance Agency, LLC May 2006 - February 2012
AutoBreeze.com 2010 - 2011
Aetna 1999 - 2006
Bristol Hotels and Resorts August 1997 - June 1999
Bristol Hotels and Resorts April 1996 - August 1997
Skills
Health, Employee Relations, Hiring, Benefits Management, Consultative Selling, Employee Training, Customer Relations, Management, Selling, Customer Service, Insurance, Employee Benefits, Training, Sales Operations, Analysis, Small Business, Contract Negotiation, Personnel Management, Sales, Business Planning, Customer Retention, Building Relationships, Health Insurance, Operations Management, Relationship Management, Human Resource..., Human Resources
Education
Texas State University-San Marcos 1992 — 1995
Bachelor's Degree, Mass Communications, English
BridgeHealth Medical 2014 - Present
Bravo Wellness, LLC 2013 - 2014
CEU360.com 2012 - 2013
Aetna 2010 - 2012
Horizon Health 2007 - 2010
Plus One Health Management, Inc. 2004 - 2007
Health Fitness Corporation 2002 - 2004
Johnson & Johnson 1997 - 2002
The Employers Health Coalition 1995 - 1997
Huguley Memorial Medical Center 1993 - 1995
Skills
Managed Care, Disease Management, Wellness, Fitness, Medicare, Budgets, Employee Benefits, Public Speaking, Leadership Development, Recruiting, Marketing Communications, Hospitals, Customer Service, Business Development, Marketing Strategy, Training, Start-ups, Sales Management, New Business Development, Healthcare
Education
Texas Wesleyan University 1983 — 1987
BS, Marketing and Public Relations
Grapevine High School 1979 — 1983
Aetna 2010 - 2014
Education
Texas Southern University 2004 — 2009
Bachelor's Degree, Health/Health Care Administration/Management
One Guard Home Warranties September 2015 - Present
Starbucks June 2002 - Present
Aetna July 2008 - May 2015
Southwest Airlines February 2011 - April 2014
US Navy January 2003 - December 2010
Airline Logistics Srl - Aircargo Handling / Ramp Services June 2000 - June 2008
Skills
Customer Service, Leadership, Sales, Marketing, Training, Public Speaking, Team Building, Microsoft Excel, Microsoft Office, Coaching, Process Improvement, Program Management, Interviewing Skills, Behavioral Science, Social Media, Social Media Marketing, Leadership Development, Product Development, Project Management, Social Services, Staffing Services, Behavioral Interviewing
Education
Flight Safety Academy 2004 — 2006
Yes, Professional Pilot Program
Tennessee State University 2000 — 2004
Bachelor's degree, Aeronautics/Aviation/Aerospace Science and Technology, General, 3.0
Carrick High School 1998 — 2002
Diploma - High School, Vocational High School and Secondary Business/Vocational-Industrial/Occupational Diploma Program, 12
Aetna May 2015 - Present
VCG Consultants January 2014 - May 2015
MixXedMedia, LLC. January 2012 - January 2014
JBM, Inc. April 2012 - March 2013
AutoTrader.com October 2011 - April 2012
InterContinental Hotels Group January 2010 - April 2011
Van Michael Salon May 2009 - September 2010
W Atlanta Perimeter Hotel December 2007 - January 2009
Skills
Office Administration, Corporate Communications, Time Management, Critical Thinking, Problem Solving, Collaborative Problem..., Resource Management, Human Resources, Project Planning, Project Management, Project Coordination, Office Management, Office Equipment, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Outlook Express, PeopleSoft, Blogging, Editing, Employee Relations, Social Media, Event Planning, Creative Writing, Fundraising, Event Management, Public Speaking, Research, Community Outreach, Hospitality, Data Entry, Recruiting
Education
Tennessee State University 2011 — 2015
Bachelor of Arts (BA), English & Psychology
Tennessee State University
Bachelor's degree, English Language and Literature, General
Provista August 2015 - Present
Aetna September 2014 - August 2015
Cook Children's Health Care System September 2009 - August 2014
Alcon Laboratories, Inc. April 1995 - July 2006
Alcon Global Information Technology April 1995 - July 2006
Alcon Global Professional Relations and Education April 1995 - July 2006
Alcon Customer Service April 1995 - July 2006
Alcon Group Benefits April 1995 - July 2006
Alcon Laboratories/Olsten Temporaries July 1994 - April 1995
Skills
Access, SQL, Visual Basic, Microsoft Excel, PowerPoint, Microsoft Word, HTML, Relational Databases, Management, Validation, Data Collection, Data Analysis, Databases, Software Documentation, MS Project, Quality Assurance, Requirements Analysis, Cross-functional Team..., Analysis, SharePoint, Training, Business Analysis
Education
The University of Dallas 2001 — 2007
MBA, Business, Information Technology, Leadership
Texas Wesleyan University 1998 — 2000
BBA, Management Information System
VALIC May 2015 - Present
Aetna July 2014 - April 2015
Basements, Decks, Etc. February 2013 - August 2013
Pediatrix Medical Group (MEDNAX) April 2012 - June 2012
TriWest Healthcare Alliance April 2010 - February 2012
TriWest Healthcare Alliance December 2008 - April 2010
TriWest Healthcare Alliance July 2006 - December 2008
Skills
Data Analysis, Data Management, Visio, Management, HTML, Networking, Leadership, Customer Service, Customer Service..., Microsoft Office, Website Creation, Website Building, Website Updating, Google Webmaster Tools, Healthcare Management, Provider Contracting, Credentialing, Reporting, Consult Tracking, DEERS (Defense..., CareRadius, Emptoris, Visual Cactus, Contract Coordination, Call Centers, PPO, Managed Care, Software Documentation, Healthcare, HIPAA, Healthcare Information..., Healthcare Industry, Medicare, Healthcare Consulting, Process Improvement
Education
The Art Institute of Pittsburgh-Online Division 2009 — 2010
Graphic Design
Aetna January 2015 - Present
Aetna January 2013 - January 2015
Amerigroup Corporation January 2012 - January 2013
Texas Department of State Health Services December 2006 - January 2012
Skills
Medicaid, Medicaid Managed Care, Texas Health Steps, Case Managment, Healthcare Management, Quality Improvement, Behavioral Health, Health Policy, Social Services, Provider Relations, Disease Management, Medical Social Work, Training, Medicaid Billing, Case Management, Public Health, Medical Billing, Provider Education, Program Development, Managed Care, HIPAA, Medicare, Health Insurance
Education
The University of Texas at Arlington 2004 — 2006
Masters of Science, Social Work
Texas A&M University-Commerce 1996 — 2000
Bachelor of Science (BS), Social Work
Aetna November 2011 - Present
Aetna April 2010 - November 2011
Aetna International October 2007 - April 2010
Skills
Health Insurance, Insurance, Disability Insurance, Managed Care, Employee Benefits, Account Management, Health Savings Accounts, Self-funded, Life Insurance, HMO, Healthcare, Management, Medicare, Sales
Education
Texas Woman's University 1997 — 2000
Master's degree, Health Administration
University of Texas Medical Branch 1992 — 1994
Bachelor of Applied Science (B.A.Sc.), Health/Health Care Administration/Management
Envisage July 1997 - Present
Self-employed July 2009 - 2014
Financial Resource Center March 1995 - July 1997
Allstate Financial Services, LLC 1995 - 1997
Aetna January 1990 - March 1995
St. Paul Insurance Companies 1988 - 1990
Ordway-Saunders Company 1985 - 1988
Skills
Disability Insurance, Underwriting, Insurance, Fixed Annuities, Licensed Life & Health..., Risk Management, Property & Casualty..., Employee Benefits, Training, Retirement Income..., Life Insurance, Business Continuity..., Long Term Care Insurance, Retirement Planning, Personal Risk Management, Business Insurance, College Funding..., Professional Liability, Equity Indexed Annuities, Umbrella Insurance, Business Interruption, Financial Risk, Commercial Insurance, Homeowners Insurance, Publications, Editing, New Business Development, Social Media, Financial, Publishing, Liability, Digital Media, Digital Media Services, Digital Media..., Leadership, Social Media Marketing, Licensed Property &..., Key Person Insurance, Customer Service, Licensing, Directors & Officers..., Health Insurance, Licensed to Sell..., Microsoft Office, iWork, Account Management, Employee Training, Marketing, Public Speaking, Medicare Supplements
Education
The American College 1998 — 1999
under graduate, Business Insurance
Aetna December 2014 - Present
Aetna March 2012 - November 2014
Aetna July 2009 - March 2012
Schaller Anderson, An Aetna Company October 2007 - July 2009
Schaller Anderson, An Aetna Company May 2007 - September 2007
Schaller Anderson October 2004 - May 2007
Michaels & Associates September 2003 - October 2004
The Capability Group August 2001 - July 2003
The Tech-Knowledgy Store 1999 - 2001
Arizona Department of Economic Security 1989 - 1998
Skills
Insurance, Vendor Management, SDLC, Management, Health Insurance, Business Analysis, Process Improvement, Project Management, Medicare, Project Portfolio..., Managed Care, PMO, Employee Benefits, Program Management, Claim, Risk Management, Medicaid, Medicaid Managed Care, Behavioral Health, Program Development, Training, Instructional Design, User Documentation, Technical Writing
Education
Chandler Leadership Institute (Chandler Chamber Foundation) 2012 — 2012
Texas Tech University
Bachelor of Business Administration, Business, Management, Marketing, and Related Support Services
West Texas State University
UnitedHealth Group September 2015 - Present
Dignity Health March 2015 - September 2015
Matrix Medical Network August 2014 - March 2015
Aetna April 2014 - August 2014
Aetna November 2010 - April 2014
Aetna April 2008 - November 2010
CVS Caremark Corporation November 2006 - April 2008
Pulte Homes December 2002 - November 2006
Arthur Andersen & Co. 2001 - 2002
Skills
Data Analysis, Statistics, Management, Healthcare, Databases, Research, Analytics, Data Mining, Market Research, Analysis, Market Analysis, Competitive Analysis, Strategic Planning, Public Health, Managed Care, Healthcare Information..., Financial Modeling, Access, Programming, Marketing Research, Business Analysis, Business Intelligence
Education
Texas A&M University 2008 — 2010
Certification, Graduate Certification: Applied Statistics
University of Iowa 1997 — 2001
B.S., Statistics
C2 Financial and Insurance Services May 2013 - Present
Transamerica Employee Benefits May 2013 - April 2014
Campbell, Agagon & Zwolinski Insurance Services, Inc. April 2011 - May 2013
Colonial Life April 2010 - March 2011
Aflac January 1997 - April 2010
James R. Hughes Corp. 1995 - 1997
Plan America (CUNA) 1995 - 1997
Aetna 1993 - 1995
Spectrum Financial and Insurance Services, Inc. 1988 - 1993
Safeco Insurance 1986 - 1988
Skills
Disability Insurance, Employee Benefits, Life Insurance, Insurance, Critical Illness, Health Insurance, Whole Life, Term Life Insurance, Brokers, Small Business, Health Savings Accounts, Accident, Sales, Fixed Annuities, Training, COBRA, Financial Planners, Umbrella Insurance, Retirement, 401k, Agents, Voluntary Employee..., Cafeteria Plans, Universal Life, Long Term Care Insurance, Accident Insurance, Flexible Spending..., Retirement Planning, Estate Planning, Risk Management, Marketing, Financial Planning
Education
University of Pennsylvania - The Wharton School 2012 — 2013
Certified Employee Benefit Specialist (CEBS), Advanced Employee Benefits, Retirement and Compensation strategies
Western State University College of Law 1995 — 1998
Doctor of Law (J.D.), Tax Specialty
The American College 1984 — 1990
Chartered Life Underwriter (CLU), Chartered Financial Consultant (ChFC), Advanced Insurance and Financial Planning
The College of Insurance (TCI) currently St. John's University 1979 — 1980
Diploma in Risk and Insurance, Graduate studies in Risk Management and Advanced Insurance
CIGNA Group Insurance September 2005 - Present
Aetna August 2004 - September 2005
Aetna August 1997 - April 2003
United States Postal Service October 1995 - February 1997
US Navy November 1990 - November 1994
Skills
Team Building, Underwriting
Education
Thaddeus Stevens College of Technology 1990 — 1991
Accounting
Olney High School 1987 — 1990
Diploma, Business Administration and Management, General
Aetna May 2003 - Present
MD Anderson Cancer Center 1998 - 2003
CIGNA Healthcare 1993 - 1998
Skills
Network Development, Provider Relations, PPO, Provider Contracting, HMO
Education
Texas State University 1987 — 1992
University of Notre Dame - Mendoza College of Business
Aetna January 2013 - Present
Aetna 1997 - Present
Accenture 1993 - 1997
Partners National Health Plans 1989 - 1993
Pactel 1981 - 1989
Skills
Mergers, Human Resources, Employee Benefits, Health Insurance, Succession Planning, Insurance, Talent Management, Benefits Administration, Workforce Planning, Organizational Design, Deferred Compensation, Performance Management, Employee Engagement, Organizational..., Managed Care, Health Savings Accounts, Employee Relations, Organizational..., Leadership Development, Change Management, Mergers & Acquisitions, Executive Pay, Recruiting, Vendor Management, Strategic Planning, Healthcare, Diversity & Inclusion, HRIS, Process Improvement, HR Consulting, Executive Coaching, Onboarding, Personnel Management, Talent Acquisition, Health Care Reform, Executive Management, Applicant Tracking..., Workers Compensation, Performance Consulting, FMLA, Executive Development, Leadership, Health Policy, Culture Change, PPO, Human Capital, 360 Feedback, HMO, Medicare
Education
Texas Tech University - Rawls College of Business 1971 — 1975
Cigna-HealthSpring March 2013 - Present
Texas Children's Hospital April 2006 - June 2012
Tulin Skin Care June 2002 - April 2006
Aetna May 1998 - June 2002
Skills
Managed Care, Provider Relations, Network Development, Medicaid, Medicaid Managed Care, Physician Relations, Contract Negotiation, Leadership, Revenue Cycle, Training, PPO, Credentialing, Healthcare Consulting, Healthcare, Proactive self-starter, Provider Network..., Medicare, Sales, Geoaccess Software, Contract Management, Business Analysis, Business Relationship..., Tenacious, Goal-driven leader, Medicare/Medicaid..., Healthcare Reimbursement, New Business Development, New Account Acquisition, Business Networking, Provider Education, Problem Solving, Project Delivery, Contract Recruitment, Selling Skills, Project Leadership, Behavioral Health, Ancillary Services, Claim Investigation, Commercial Health..., Team Management, Physician Hospital..., IPA
Education
Texas Tech University
BS Merchandising and Buying Operations
Texas Woman's University
Master of Business Administration (MBA)
Aetna September 2008 - Present
Education
Tennessee State University 2011 — 2013
MSN-FNP, Nurse Practitioner
University of Central Oklahoma 1993 — 1998
RN, BSN, Registered Nursing/Registered Nurse
INOVA Fairfax Hospital 2007 - Present
Driscoll Children's Hospital 2005 - 2007
Austin Regional Clinic 1999 - 2002
Aetna 1998 - 1999
New York Life Insurance Company 1995 - 1998
US Army 1988 - 1993
Skills
Healthcare, Prevention, Emergency Medicine, PALS, Hospitals, Healthcare Management, ACLS, Strategic Planning, Process Improvement, Team Building, EMR, Patient Safety
Education
Texas A&M University-Corpus Christi 2003 — 2005
Bachelor of Science in Nursing
University of Mary Hardin-Baylor 1993 — 1995
Master of Health Services Management, Health/Health Care Administration/Management
United States Military Academy at West Point 1984 — 1988
BS- Engineering, Chemistry
Ford Motor Company of Canada February 2013 - Present
Loblaw Companies Limited June 2012 - January 2013
Wellpoint Anthem January 2012 - June 2012
Aetna April 2011 - December 2011
TD October 2010 - April 2011
Morgan Stanley November 2009 - October 2010
Duke Energy Corporation August 2007 - November 2009
Hartford Insurance Co May 2006 - August 2007
AT&T March 2004 - May 2006
Aetna March 2003 - March 2004
Skills
Program Management, Project Portfolio..., Software Project..., Project Planning, Project Coordination, Project Execution, Project Delivery, Project Implementation, MS Office Suite, MS Project, IBM Mainframe, Application Development, Test Management, Test Automation, Program Level End to..., Telecommunications..., Customer Billing &..., Retail Banking, Investment Banking, Property & Casualty..., Healthcare Information..., COBOL, Micro Focus COBOL, DB2, IMS DB/DC, CICS, CLIST, MQ Series, C, Defect Prevention &..., Java, SQL, Project Management, Software Documentation, Quality Assurance, Business Analysis, System Testing, Microsoft Project, Software Development, Requirements Analysis
Education
Thapar Institute of Engineering and Technology 1997 — 2001
Bachelor of Engineering (B.E.), Chemical Engineering
Blue Shield of California October 2013 - Present
Aetna August 2012 - September 2013
Horizon Blue Cross Blue Shield of New Jersey December 2011 - August 2012
Independence Blue Cross August 2011 - November 2011
Horizon Blue Cross Blue Shield of New Jersey August 2010 - August 2011
Express Scripts (Formerly Medco Health Solutions) April 2008 - August 2010
Mastech May 2007 - February 2008
IBM April 2004 - May 2007
Skills
Business Analysis, Integration, SDLC, Requirements Analysis, Business Process, Management, Business Development, Healthcare Information..., CRM, Business Requirements, Health Insurance, Product Management, Process Improvement, Project Management, Business Intelligence, Agile & Waterfall..., Business Strategy, Provider Networks, Vendor Management
Education
Tennessee Technological University 2000 — 2002
Master's degree, Electrical and Computer Engineering
Bharathiar University, Coimbatore, India 1995 — 1999
Bachelor's degree, Electrical, Electronics and Communications Engineering
Little Flower Junior College, Uppal, Hyderabad 1993 — 1995
Junior College, Maths, Physics and Chemistry
St. Patricks High School, Secunderabad 1984 — 1993
High School
Tenet Healthcare November 2014 - Present
Meritain Health, An Aetna Company June 2013 - November 2014
HealthSmart October 2010 - May 2013
Holmes Murphy & Associates May 2007 - November 2010
Aetna 2004 - 2007
Great-West Healthcare 2004 - 2004
Mercer 1998 - 1999
Skills
Insurance, Employee Benefits, Health Insurance, Account Management, Managed Care, Contract Negotiation, Healthcare, Customer Service, Team Building, Sales, Marketing, Health Savings Accounts, Brokers, Sales Presentations, Medicare, Cold Calling, Salesforce.com, Disability Insurance, Benefits Administration, Claim, Selling, Underwriting, Customer Retention
Education
Texas Christian University 2000 — 2004
BBA, Marketing, Management
Texas Christian University - M.J. Neeley School of Business 2000 — 2004
BA, Marketing
ING Nederland August 2011 - July 2012
ING Nederland January 2010 - August 2011
ING Nederland January 2000 - January 2010
Aetna January 1995 - January 2000
Aetna January 1995 - January 2000
Aetna January 1994 - January 1995
The Travelers January 1991 - January 1994
Aetna January 1991 - January 1994
Aetna January 1987 - January 1991
Skills
Rapid SQL, Quality Center, MS Word, MS Excel, MS Access, Internet, TSO,MS Project, StarTool, DB2, DB2..., Rational Clear Quest,..., FTP, JCL, Crystal..., FTP, TSO, Access, Microsoft Word, Microsoft Excel
Education
The American College 1991 — 1991
Financial Planning and Life Insurance
Tunxis Community College 1981 — 1983
Step Up Reach Out Make Things Happen L.L.C. Independent Beauty ConsultantMary Kay CosmeticsJune 2004 - Present
Aetna 1997 - Present
Toastmasters International 2001 - 2013
Skills
Self-esteem, Coaching, Public Speaking, Team Building, Customer Relations, Mentoring, Leadership Development, Team Leadership, Customer Service, Problem Solving, Writing, Change Management, Personal Development, Access, Excel, Microsoft Office, Strategic Planning, PowerPoint, Microsoft Excel, Leadership, Management, Marketing Strategy, Program Management, Public Relations, Nonprofits, Event Planning
Education
Texas Southern University 1987 — 1990
Aetna April 2007 - Present
Fiserv Health January 2005 - March 2007
Benefit Planners/Fiserv Health March 1997 - December 2004
Skills
Health Insurance, Employee Benefits, Managed Care, PPO, Claims Management, Brokers, Claim, Health Savings Accounts, HIPAA, Underwriting, Healthcare Consulting, Benefits Administration, Insurance, HMO, Long-term Care, Medicare, Healthcare, Provider Relations, Healthcare Information..., Disability Insurance, Workers Compensation, Process Improvement, Self-funded, Healthcare Industry, Medicaid, Pharmacy Benefit..., Disease Management, ERISA, Network Development, Health Policy, COBRA, Medicare Part D, Health Care Reform, Life Insurance, Hospitals
Education
Trinity University 1993 — 1996
Masters, Health Care Administration
Texas A&M University 1989 — 1993
Bachelors, Communications
ENG Logistics, Inc / ENG Transportation, LLC June 2014 - Present
Global Neuro Diagnostics 2013 - 2014
RSC Diagnostic Services 2012 - 2013
Vivature Health 2009 - 2012
Total Sleep Diagnostics 2002 - 2009
Texas Senior Care 2000 - 2001
Aperture, Inc., Credentialing 1997 - 2000
AHI, Texas HealthCare Systems Inc. 1994 - 1997
Aetna 1989 - 1994
Skills
Healthcare, Managed Care, Management, Team Building, Hospitals, Healthcare Management, Medicare, Training, Sales, Customer Service, HIPAA, Sales Operations, Strategic Planning, Account Management, Medical Devices, Practice Management, Strategy, Healthcare Information..., Business Development, Healthcare Consulting, Start-ups, EMR, Human Resources, Marketing Strategy, Contract Negotiation, New Business Development, Provider Relations, Product Management, EHR, Product Development, Revenue Cycle Management, Clinical Research, Physician Relations
Education
Texas Tech University
Whitharral High School
Whitharral ISD
Whitharral ISD
Aetna May 2005 - Present
Skills
Emotional Freedom, Mental Health Counseling, Mindfulness, Behavioral Health, Therapists, Stress Management, Self-esteem
Education
The University of Texas at Austin 2002 — 2004
MSSW, Clinical Social Work
Texas A&M University
Aetna January 2015 - Present
University Health System December 2014 - December 2014
Eating Disorder Center at San Antonio April 2012 - November 2014
University of the Incarnate Word® August 2013 - June 2014
Kasper Management Services January 2011 - January 2013
Texas Total Heath, Inc August 2012 - September 2012
Recipe for Success April 2010 - December 2010
Student Nutrition Association, University of Houston August 2008 - December 2010
Skills
Research, Outlook, Nutrition, Nutrition Education, Nutritional Counseling, Wellness, Clinical Nutrition, Dietetics, Eating Disorders, Customer Service, Microsoft Office, Fundraising, Weight Management, Health Education, Healthcare
Education
University of Houston 2008 — 2010
Bachelor of Science (BS), Human Nutrition and Foods
Texas Tech University 2005 — 2008
Bachelor of Fine Arts (BFA), Studio Art
Aetna June 2014 - Present
Aetna September 2013 - June 2014
Aetna May 2013 - August 2013
Southwestern Black Student Leadership Conference February 2012 - February 2013
EyeMasters July 2009 - October 2011
Vector Marketing May 2008 - August 2008
Skills
Sales Management, Customer Service, Leadership Development, Microsoft Office, Public Speaking, Leadership, PowerPoint, Microsoft Excel, Sales, Event Planning, Organizational..., Time Management, Social Media, Employee Training, Training, Team Building, Employee Relations, Teamwork, Coaching, Human Resources, Team Leadership, Microsoft Word, Recruiting, Retail, Talent Management
Education
Texas A&M University 2007 — 2013
Bachelor of Science (BS), Human Resources Development
Personalized Prevention 2008 - Present
Chelsea Rhone, LLC 2007 - 2008
UnitedHealth Group 2005 - 2006
Kare Clinics 2001 - 2005
Aetna 1997 - 2001
BICO, Business Insurance Company 1995 - 1997
Skills
Health Insurance, Healthcare, Employee Benefits, Insurance, Brokers, Underwriting, Benefits Administration, Disease Management, Legal Compliance, ERISA, Leadership, Employee Wellness..., Risk Management, Captives, Legal, Management, Workers Compensation, Program Management
Education
Texas A&M University 1990 — 1994
Bachelor of Arts (B.A.)
Texas Wesleyan University School of Law
Doctor of Law (J.D.)
Higginbotham April 2006 - Present
Blue Cross Blue Shield of Texas 1998 - 2005
Aetna 1998 - 2000
NYLCare Health Plans 1987 - 1998
Skills
self-funded audits, compliance audits, dependent audits, Compliance, Health Insurance, Benefits, Employee Benefits, Strategic Planning, Benefits Administration, Insurance, ERISA, Healthcare, Analysis, Dental, Claims, Risk Management, Dependent, Dentistry, CRM, Health Savings Accounts, Claim, Property & Casualty..., Underwriting, Account Management, Workers Compensation, Professional Liability, Commercial Insurance, Disability Insurance, Long-term Care, Retirement Planning, Health Care Reform, COBRA, Mergers & Acquisitions, 401k, Marketing
Education
Texas A&M University 1977 — 1982
BBA, Management
Sitterle Homes 2010 - Present
Southwest Airlines 2009 - 2010
Aetna 2008 - 2009
Standard Pacific Homes 2007 - 2008
Aflac 2003 - 2007
Hilco Industries Inc 1991 - 2003
Skills
Sales, Real Estate, Negotiation, Account Management, Marketing, Sales Management, Marketing Strategy, Forecasting, Outlook, Team Building
Education
Texas A&M University 1974 — 1978
B.S., Agricultural Economics
Corsicana High School 1970 — 1974
SugarCRM 2015 - Present
Nuna Health 2011 - August 2015
Xactly Corp August 2011 - July 2014
Employee Benefit News January 2011 - April 2014
Google January 2008 - June 2011
Severn Trent Services July 2002 - December 2007
Aetna May 2000 - July 2002
BMC Software December 1998 - April 2000
Rational Software 1997 - 1998
Skills
Strategy, Employee Benefits, HRIS, Recruiting, Benefits Administration, Training, Deferred Compensation, Applicant Tracking..., Leadership, Human Resources, Open Enrollment, 401k, New Hire Orientations, Health, Onboarding, Vendor Relations, Benefits, Compensation, ERISA, Plan Design, Executive Compensation, Benefit Administration, Management, Start-ups
Education
Temple University - Fox School of Business and Management 2001 — 2006
MS, Human Resource Management
University of California, Santa Cruz 1993 — 1996
BS, Politics
North American Life Plans October 2013 - Present
United Insurance Group, Inc January 2009 - July 2013
Aetna September 2005 - December 2008
Transamerica July 2000 - August 2005
Conseco January 1999 - June 2000
Golden Rule Insurance June 1990 - December 1998
Skills
Insurance, Health Insurance, Fixed Annuities, Medicare, Long-term Care, Life Insurance, Managed Care, Team Building, Term Life Insurance, Leadership, Healthcare, Sales, Retirement
Education
Texas A&M University 1984 — 1988
BBA, Finance
The University of Texas
MBA, Business
Aetna January 2015 - Present
Aetna June 2007 - January 2015
Skills
Management, Process Improvement, Customer Service, Business Analysis, Leadership, Microsoft Office, Insurance, Project Management, Strategic Planning, Microsoft Excel, Analysis, Training, Requirements Analysis, Health Insurance, Access, Visio
Education
Texas A&M University 1988 — 1992
Bachelor of science
Cigna September 2015 - Present
St Joseph Regional Health Center' February 2014 - September 2015
St. Joseph Regional Health Center, Bryan TX 2010 - February 2014
Aetna 1995 - 2006
Anthem Health 1995 - 1998
Parkland Hospital 1991 - 1995
Skills
Registered Nurse, Certified Case Manager, Case Managment, Utilization Management, Home Care, Nursing, Disease Management, Utilization Review, Motivational..., Patient Advocacy, Healthcare Management, Medicare, Medicaid, Behavioral Health, Medical Case Management, Inpatient, Case Management
Education
Texas Christian University
BSN, Nursing
Aetna January 2015 - Present
Aetna April 2010 - Present
Aetna August 2009 - April 2010
Skills
Visio, Access, Financial Analysis, Software Documentation, Project Management, Real Estate, Management, Financial Modeling, Negotiation, Team Building, Data Analysis, Process Improvement, Microsoft Office, Leadership, Analysis, Forecasting, Strategic Planning, Health Insurance, Microsoft Excel, Program Management, Business Analysis, Public Speaking, Insurance, Strategy, Healthcare
Education
Texas A&M University 2003 — 2007
B.S, Economics - Minor in Business
Aetna August 2004 - Present
Aetna July 2003 - August 2004
Aetna February 1997 - January 2003
UICI 2003 - 2003
Skills
Life Insurance, Health Insurance, Health Benefits, Health Law, Disability Insurance, Contract Management, Contractual Agreements, Supervisory Experience, Physician Licensing, Physician Credentialing, Employee Benefits, Accident, Health Policy, Medicare, Open Enrollment, COBRA, Sales, Training, Managed Care, Management, Small Business, Credentialing, Medicaid, Claim, Benefits Administration, Employee Wellness, Critical Illness, Insurance, Negotiation, Underwriting, Health Savings Accounts, Brokers, Health Care Reform, Medicare Part D, Term Life Insurance, ERISA
Education
Texas Wesleyan University 1992 — 1994
Bachelor of Arts (B.A.), English Language and Literature, General
WellPoint Inc July 2013 - Present
Delta Dental of Virginia August 2006 - July 2013
Aetna 2001 - 2006
AETNA Inc March 1993 - September 2001
Skills
Dentistry, Network Development, Oral Surgery, Strategic Planning, Oral, Dental Care, Dental Implants, Health Insurance, Provider Relations, Dental Insurance, PPO, Healthcare Information..., Sedation Dentistry, Public Speaking, Treatment, Managed Care, Medicaid, Utilization Management, Healthcare Management, Claim, HMO, Insurance, Clinical Research, Healthcare, HIPAA, Cosmetic Dentistry, Health Policy, Healthcare Consulting, Medicare, Public Health, Health Care Reform, Health Education, Health Economics, Community Health, Disease Management, Informatics, Employee Benefits, Health Promotion, Epidemiology, Practice Management, Accountable Care, Healthcare Analytics, Medicaid Managed Care, Oral & Maxillofacial..., HEDIS, NCQA, Healthcare Industry, Prosthodontics, Aesthetics, Veneers
Education
Temple University - Kornberg School of Dentistry 1976 — 1980
Doctor of Dental Surgery, Dentistry
Villanova University 1971 — 1975
Bachelor of Science, Biology
UnitedHealth Group March 2015 - Present
Aetna September 2008 - August 2014
UnitedHealth Group January 2006 - September 2008
PacifiCare August 2003 - January 2006
Benefit Management Administrators August 2001 - August 2003
Benefit Planners August 1998 - August 2001
Skills
Health Insurance, Disability Insurance, Health Savings Accounts, Insurance, Life Insurance, Brokers, Term Life Insurance, Employee Benefits, Underwriting, Account Management
Education
Texas State University-San Marcos 1994 — 1998
Bachelor of Healthcare Adminstration
Boerne High School 1990 — 1994
HS Diploma
Aetna June 2014 - Present
Golden Peach Consulting, LLC March 2002 - Present
IBM Global Services December 2007 - May 2014
BellSouth / AT&T March 2002 - November 2007
Pre-Solutions February 2001 - September 2001
Urban Media, Inc May 2000 - January 2001
LHS Communications Systems Inc November 1998 - May 2000
PT Excelcomindo Pratama. Indonesia July 1996 - October 1998
Skills
Enterprise Architecture, Solution Architecture, SDLC, Integration, Telecommunications, Requirements Analysis, Software Project..., Release Management, Application Architecture, Application Lifecycle..., PMP, Enterprise Software, Software Development, Unix, Vendor Management, Disaster Recovery, Business Intelligence, Business Process, Solaris, Architecture, CRM, Oracle, Architectures, XML, IT Strategy
Education
University at Buffalo 1986 — 1989
Bsc
Texas State University 1985 — 1985
The University of Texas at Austin 1985 — 1985
The University of Texas at Austin 1984 — 1984
Aetna September 2015 - Present
UNITED HEALTHCARE June 2012 - September 2015
KELSEYCARE ADVANTAGE / KELSEY-SEYBOLD CLINICS November 2007 - March 2015
Liquid Systems, LLC June 2001 - May 2008
STAGE 2 VIDEO DISTRIBUTORS, INC July 1994 - October 1999
Skills
Sales, Customer Service, Marketing, Management, Contract Negotiation, Team Building, Strategic Planning, Healthcare, Recruiting, Account Management, Project Management, Customer Satisfaction, Health Insurance, Medicare, Budgets, Advertising, Medicaid, Marketing Strategy, Sales Management, Purchasing, Negotiation, Business Development, Lead Generation, Managed Care, Retail, HIPAA, Case Management, Product Development, Medicare Part D, CRM, New Business Development, Training, Business Planning, Event Planning, Social Media Marketing, Public Speaking, Process Improvement, Social Media, Microsoft Office, PowerPoint, Analysis, Hospitals, Provider Relations, Financial Analysis, Business Strategy, Start-ups, Public Relations, Insurance, Business Writing
Education
Texas A&M University
BBA, Marketing
Texas A&M University
BBA, Management
Aetna August 2015 - Present
UnitedHealth Group March 2013 - July 2015
ARAMARK Refreshment Services September 2012 - February 2013
Operational Technologies May 2010 - April 2012
Operational Technologies September 2006 - May 2010
James Avery October 2008 - January 2009
Operational Technologies May 2007 - September 2007
Global Inc February 2007 - May 2007
Skills
Outlook, Process Scheduler, Customer Service, Invoicing, Fax, Filing, Vendor Management, Microsoft Office, Team Leadership, Supply Chain Management, Telecommunications, Data Analysis, Calendars, Warehousing, Deposits, Administrative..., Administrative..., Microsoft Excel, Team Building, Process Improvement
Education
Texas Tech University 2005 — 2006
SOUTHSIDE HIGH SCHOOL 2001 — 2005
High School Diploma
Towers Watson 2013 - 2015
National Sales Network, Dallas TX 2013 - 2015
Platinum Plus Insurance Services 2010 - 2013
Aetna 2006 - 2009
Assurance 4 Life 2001 - 2005
AETNA US Healthcare 1998 - 2001
Skills
Strategy, New Business Development, Sales, Insurance, Account Management, Direct Sales, Strategic Planning, Management, Marketing, Business Development, Team Building, Sales Management, Medicare Part D, Marketing Strategy, Employee Benefits, Customer Service, B2B Marketing, Talent Management, Negotiation, Regulatory Guidelines, Sales Channel..., HIPAA, Leadership, COBRA, Group Benefit Plans, Self-Funded Certified, Project Team Management
Education
The American College 2012 — 2013
Registered Employee Benefits Consultant (REBC)
IT University 2014 — 2015
PMP Project Managment
Aetna October 2013 - Present
Coventry Health Care, an Aetna Company June 2011 - October 2012
UnitedHealthcare 2008 - 2011
Humana 2002 - 2008
Humana January 2000 - October 2002
AmeriHealth HMO of Texas, 1998 - 2000
Heritage Physician Networks 1997 - 1998
NYLCare Health Plans of the Gulf Coast, Inc 1995 - 1997
Skills
Health Insurance, Insurance, Health Savings Accounts, HMO, Managed Care, Employee Benefits, Workers Compensation, Disability Insurance, Life Insurance, Medicaid, Healthcare, Medicare, Claim, Brokers, Underwriting, Team Building
Education
University of Houston-Clear Lake 1993 — 1996
MHA/MBA, Healthcare Administration
Texas A&M University 1989 — 1993
B.B.A., Management
Herman Miller June 2013 - Present
Texas Woman's University August 2012 - Present
Texas Wesleyan University August 2011 - Present
Tarrant County College January 2008 - Present
Herman Miller August 2007 - May 2013
Allergan, Pleasant Holidays, Cruise Lines International Association November 2006 - August 2007
Foresters November 2003 - November 2006
Aetna February 2000 - November 2003
OLCS August 1997 - December 1999
Skills
Marketing Strategy, Marketing Management, Product Marketing, Fundraising, Public Speaking, Services Marketing, Teaching/mentoring, Teaching Adults, Promotions, Business Strategy, Feature Writing, Communications Strategy, University Teaching, Marketing Research, B2B Marketing, Relationship Cultivation, Brand Awareness, Personal Branding, Event Marketing, Presenter, Training & Development, Event Planning, Project Management, Strategic Communications, Employee Training, Sales, Event Management, Coaching, Selling, Strategy, Project Planning, Sales Management, Trade Shows, Marketing, Teaching, Advertising, Management, Business Development
Education
Texas A&M University-Commerce 2009 — 2011
Master of Science, Marketing
Texas Woman's University 2006 — 2007
MBA, General Business Management
Vassar College 1992 — 1996
BA, Political Science
West Campus San Antonio
Aetna May 2006 - Present
Genworth April 2006 - May 2011
Dell August 2005 - March 2006
Southeast Financial Credit Union September 2003 - May 2005
YMCA of Middle Tennessee August 2002 - March 2003
Skills
Insurance, Training, Mentoring New Hires, Customer Service, Call Centers, Process Improvement, Leadership, Outlook, Teamwork, Microsoft Office
Education
Tennessee State University 1996 — 2002
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Aetna December 2013 - Present
Aetna January 2012 - December 2013
Aetna, INC. July 2005 - March 2012
Aetna, INC. July 1998 - July 2005
FPA Medical Management of Texas, Inc. December 1997 - July 1998
Transcription by McBride December 1995 - December 1997
Hunt County Family Services January 1995 - August 1995
Skills
Provider Relations, Credentialing, Managed Care, Medicaid, Medicare, PPO, HMO, Network Development, Physicians, Hospitals, Healthcare, Healthcare Industry, Clinical Research, HIPAA, Health Insurance, Revenue Cycle
Education
Texas A&M University-Commerce 2004 — 2006
M. S., Health & Human Performance
Texas A&M University-Commerce 1992 — 1994
B. S., Health Education
Momentum Healthcare August 2014 - Present
Progressive Step Rehabilitation Services July 2003 - September 2014
Aetna August 1997 - September 2002
Skills
Career Counseling, Vocational..., Vocational Evaluation, Customer Service, Public Speaking, Research, Medicaid, Negotiation, Marketing Strategy, Hospitals, Managed Care, Healthcare Management, Insurance, Family Medicine, HCPCS, CPT, HIPAA, Internal Medicine, Healthcare, Medical Coding, Medicare, Physician Relations, Invoicing, Healthcare Consulting, Medical Compliance, Revenue Cycle, Data Entry, Process Improvement, EMR, Medical Terminology, HMO, Healthcare Information..., Revenue Cycle Management, Treatment, Medical Records, Practice Management, Leadership, Physicians
Education
Texas Tech University 2012 — 2015
Masters of Science in Rehabilitation Counseling, Vocational Rehabilitation Counseling, 4.0
University of North Florida 1986 — 1999
Bachelors, Sociology
Tenet Healthcare April 2015 - Present
Tenet Healthcare November 2013 - March 2015
Tenet Healthcare November 2012 - November 2013
Touchstone Communities August 2012 - November 2012
Aventine Hill Partners July 2011 - August 2012
CHRISTUS Santa Rosa Health Care September 2007 - June 2011
Baptist Health System February 2004 - September 2007
Scott & White Memorial Hospital October 2002 - February 2004
Health Texas Provider Network April 2001 - October 2002
Aetna January 1999 - March 2001
Skills
Leadership, Process Improvement, Revenue Cycle, Budgets, Team Building, Management, Analysis, Healthcare, Financial Analysis, Strategic Planning, Finance, Hospitals, Managed Care, Access, Customer Service
Education
University of the Incarnate Word 2008 — 2010
Master of Business Administration, Business Administration
Texas Tech University 1997 — 1998
Bachelor of Business Administration, Finance
Apria Healthcare January 2015 - Present
Assurant Employee Benefits February 2011 - December 2014
Platinum Select Healthcare Staffing September 2007 - January 2011
Aetna May 1997 - July 2004
Skills
Customer Service, Healthcare, Management, Insurance, Sales, Account Management, Team Building, Training, Microsoft Excel, New Business Development, Leadership, Cold Calling, Employee Benefits, Fundraising, Microsoft Office, Public Speaking, Strategic Planning, Sales Management
Education
Texas Christian University 2004 — 2007
Bachelor of Science
Texas Christian University 2004 — 2007
Various Clients September 2008 - Present
Alorica November 2010 - June 2011
Multiple Benefit Services, Inc. May 2009 - August 2010
IBU, Inc. July 2006 - September 2008
Kaiser Permanente November 2005 - July 2006
Aetna July 1998 - November 2005
Education
Walden University 2008 — 2010
MBA, Risk Management
Tennessee State University 1984 — 1989
BBA, Business Administration
Aetna October 2014 - March 2015
Aetna June 2014 - October 2014
Encore Healthcare LLC/Grand Prairie Healthcare Center 2013 - 2014
National Association of Women MBAs June 2013 - October 2013
Global Healthcare Consultants March 2013 - August 2013
PhysAssist Scribes, Inc June 2012 - January 2013
JPS Health Network May 2012 - August 2012
VHA, Inc June 2011 - June 2012
Heritage Health Solutions September 2010 - June 2011
ACHE Mentee to COO of Medical Center of Lewisville September 2010 - January 2011
Skills
Proficient in Microsoft..., Project Management, Program Implementation, Medical Terminology, Typing, Customer Relations, Customer Service, Customer Retention, Account Management, Business Analysis, New Business Development, Adobe Acrobat, Microsoft Windows, Salesforce.com, HIPAA, AS400, Negotiation, Contract Management, Government Contracts, Process Improvement, Benchmarking, Spend Analysis, Budgeting, Administration, Team Leadership, Billing, Change Management, Excel, Healthcare, Microsoft Office, Supervisory Skills, Contract Negotiation, Team Building, Strategic Planning, Health, Problem Solving, Contract Negotiations, Access, Vendor Relations, Visio, Outlook, Vendor Management, Hospitals, Call Center, Data Analysis, Cross-functional Team..., RFP, Operations Management, Social Media Marketing, Social Networking
Education
Texas Woman's University 2010 — 2015
MBA/Masters, Health Systems Management/Business Administration
Texas Tech University Health Science Center School of Allied Health Sciences 2008 — 2010
BS Degree, Clinical Services Management
Grand Prairie High 1997 — 2001
Diploma, Advanced Placement
Aetna June 2009 - Present
Texas Department of Criminal Justice January 2007 - May 2009
Skills
Medicare Part D..., I Research customer..., I use my online..., Examine information..., I also work..., I Investigate,analyze..., I use a systematic..., II Act independently..., I Use good judgment and..., My work ethic :..., •Extensive knowledge..., Customer Service
Education
The University of Texas at San Antonio 2011 — 2014
Master of Science in Justice Policy, Public policy and mathematics
Texas A&M University - San Antonio 2007 — 2011
Bachelor of Science, Mathematics
Thomas Jefferson High School San Antonio, TX 1985 — 1989
Diploma, Academics
CVS Caremark Corporation June 2006 - Present
Caremark RX 2006 - Present
Aetna January 1991 - March 1995
Skills
Pharmacy Benefit..., Medicare Part D, Managed Care, Leadership, Sales, Pharmaceutical Industry, Pharmaceutical Sales, Pharmacy, Account Management, Medicare, Cross-functional Team...
Education
Texas A&M University 1986 — 1990
Bachelor of Business Administration, Marketing
Humana January 2013 - Present
Cottage Bliss August 2010 - January 2013
Aetna 2008 - 2010
Horizon Health 2006 - 2008
Skills
EAP, Customer Service, Call Center, Operations Management, People Development, Process Efficiency, Small Business, Business Process..., Six Sigma, Team Leadership, Quality Management, Call Centers, Clinical Supervision, EMDR, Post Traumatic Stress, Budgets, Crisis Intervention, Clinical Research, Leadership, Case Managment, Healthcare, Behavioral Health, Disease Management, Managed Care, Motivational..., Mental Health Counseling, Social Services, Treatment, Therapists, Medicare, Case Management, Management, Psychotherapy, Coaching, Strategic Planning, Program Development, Team Building
Education
Texas A&M University-Commerce 2004 — 2006
Master of Social Work (L.M.S.W.), Social Work
East Texas State University 1975 — 1978
Bachelor of Social Work, Social Work
Bonham High School 1966 — 1970
Highschool Diploma, General
USI Insurance Services February 2014 - Present
USI Insurance Services December 2008 - 2014
National Human Resources Association April 2009 - June 2012
Marsh June 2007 - March 2008
HRH 2008 - 2008
Keenan & Associates February 2002 - August 2007
Aetna 1998 - 2002
Skills
Self Funding Specialist, Corporate Wellness, Employee Benefits, Workers Compensation, Health Insurance, Retirement Planning, Dental Insurance, Vision Insurance, Voluntary Employee..., Life Insurance, Medical Underwriting, Strategic Planning, Human Resources, Disability Insurance, EAP, Legal Compliance, Pharmacy Benefit..., Property & Casualty..., Commercial Insurance, Benefits Administration, Corporations, Employee Engagement, Health Care Reform, Licensed Life Insurance..., Insurance Law, Employee Relations, Talent Management, Succession Planning, Personnel Management, COBRA, HRIS, Insurance, Leadership, Program Management, Management, Health Savings Accounts, Deferred Compensation, Risk Management, Benefits Design, 401k, Employee Wellness, Executive Pay, ERISA, Open Enrollment, Employee Wellness..., Long-term Care, Accident, College Recruiting, Brokers, Underwriting
Education
The American College 2008 — 2009
Registered Health Underwriter
University of California, Davis 1993 — 1998
BA
Allergan February 2015 - Present
PDI, Inc. January 2008 - Present
Professional Detailing Incorporated January 2008 - Present
Frontline Field Services January 2001 - January 2008
Arrow International January 2000 - January 2001
Aetna January 1998 - January 2000
Burns Veterinary Supply January 1997 - January 1998
Skills
Sales, Marketing, Sales Management, Selling Skills, Sales Force Development, Pharmaceutical Sales, New Business Development, Selling, Sales Presentations, Product Launch, Rheumatology, Customer Retention, Cold Calling, Account Management, Urology, Endocrinology, Operating Room, Gastroenterology, Vascular Surgery, Sales Operations, Business Planning
Education
Texas A&M University 1993 — 1996
BS, Biomedical Science
Covenant Health System January 2013 - Present
Covenant Medical Center June 2012 - Present
UMC Physician Network Services February 2006 - September 2010
Aetna January 2003 - December 2005
Dallas ISD March 1998 - November 2002
Skills
Resourceful and...
Education
Texas Tech University
UnitedHealth Group May 2015 - Present
Keller Williams Realty, Inc. 2010 - Present
UnitedHealth Group 2006 - 2010
Texas Drain Technologies, Inc. 1999 - 2006
Aetna 1994 - 1999
Kelsey-Seybold Clinic 1990 - 1994
Skills
First Time Home Buyers, Sellers, Relocation, Referrals, Buyer Representation, Listings, New Home Sales, Single Family Homes, Real Estate, Selling, Short Sales, Condos, Home Staging, Townhomes, SFR, ABR, Buyers
Education
Texas State University-San Marcos
Bachelor of Science (BS), Healthcare Administration
Aetna September 2014 - Present
MedAssets June 2014 - September 2014
HMS May 2014 - June 2014
HMS June 2013 - May 2014
HMS March 2012 - June 2013
Canadian Football League September 2011 - December 2011
Atlanta Falcons February 2011 - September 2011
J MAR & Associates September 2010 - January 2011
New Orleans Saints April 2010 - September 2010
Skills
SQL, Toad, DB2, Medicaid, Salesforce.com, Customer Service, Commercial Insurance, Account Management, Revenue Cycle Management, Operations Management, Business Development, QuickBase, ANSI 837 Format, ANSI 835 Format, Teradata, Social Media, Human Resources
Education
Texas Christian University
Masters, Liberal Arts
Texas Christian University 2005 — 2009
Bachelor's of Science, Communication Studies
James Madison High School
NAHU July 2011 - Present
EmblemHealth April 2010 - Present
Aetna August 2002 - April 2010
Blue Cross Blue Shield of WNY August 1997 - August 2002
Anthem Benefit Administrators February 1994 - August 1997
Guardian Life April 1991 - February 1994
Skills
Health Insurance, Employee Benefits, Managed Care, Disability Insurance, Medicare, Brokers, Insurance, Healthcare, COBRA, Self-funded, Selling, Marketing, Health Savings Accounts, Long-term Care, Life Insurance, Underwriting, Workers Compensation, Sales
Education
The American College
RHU- Registered Health Underwriter, Health Insurance
State University of New York at Buffalo 1985 — 1990
Dual BA, Legal Studies and History
Spartan Central (Williamsville North High School) Buffalo NY Area 1981 — 1985
Baylor Scott & White Health January 2013 - Present
HealthTexas Provider Network 2000 - Present
Texas Health Resources/Harris Methodist Select 1996 - 2000
HEC/Equifax January 1993 - December 1995
Aetna January 1992 - December 1992
Private Healthcare Systems 1989 - December 1991
Skills
Managed Care, Healthcare, Healthcare Management, Hospitals, Healthcare Consulting, Medicaid, Medicare, Health Insurance, Credentialing, Insurance, Healthcare Industry, Process Improvement, Strategic Planning, Leadership, Physician Relations
Education
Texas Woman's University 2004 — 2006
MBA, Business Administration
The University of Texas at Austin
BBA, Management
Halliburton May 2015 - Present
Chevron October 2012 - March 2015
Halliburton 2015 - 2015
Waste Management April 2012 - October 2012
Baylor College of Medicine October 2006 - April 2012
University of Houston January 2001 - October 2006
Aetna September 1998 - January 2001
Skills
Microsoft Office 2007, Project Implementation, Organizational..., Consensus Building, Software Project..., Communications Strategy, Internal Communications, Communications Planning, Training & Development, Instructional Design, Instructional Technology, Healthcare IT, Higher Education, Change Management, Change Management..., Change Management..., Event Management
Education
Texas A&M University 2012 — 2015
Master's degree, Human Resource Development
University of Houston 1998 — 2002
Master of Science, Occupational Technology - Training/Development
University of Houston
Bachelor's degree, Information Systems Technology
Texas A&M University
Bachelor of Arts (B.A.), Speech Communications
Aetna May 2013 - Present
McKesson May 2010 - May 2013
Eli Lilly May 2009 - August 2009
Lexicon Pharmaceuticals March 2005 - June 2008
Skills
Cross-functional Team..., Business Development, Biotechnology, Oncology, Marketing, Lifesciences, Healthcare, Data Analysis, Competitive Analysis, Market Research, Product Launch, Medical Devices, Pharmaceutical Industry, Strategy, Product Management, Leadership, Life Sciences, Management, Analytics, Strategic Planning
Education
Texas A&M University - Mays Business School 2008 — 2010
MBA
Texas A&M University 2000 — 2004
BS, Biomedical Science
Parkland Hospital November 2005 - Present
Aetna May 2004 - November 2005
Magellan Health Services October 1998 - April 2004
Skills
Managed Care, Hospitals, Contract Negotiation, Medicaid, Healthcare Management, Medicare, Healthcare, Management, Revenue Cycle, EMR, Physician Relations, Healthcare Industry, Credentialing, Utilization Management, Provider Relations
Education
Texas Woman's University 2002 — 2004
MBA, MBA
Texas Christian University 1996 — 2000
MS, Clinical Exercise Physiology
State Farm May 2012 - Present
State Farm Insurance June 2010 - May 2012
State Farm Insurance August 2004 - May 2010
State Farm Insurance May 2000 - July 2004
State Farm Insurance May 1998 - April 2000
State Farm Insurance September 1996 - April 1998
State Farm Insurance May 1992 - August 1996
State Farm Insurance January 1989 - April 1992
Aetna January 1987 - January 1989
Skills
Insurance, Property & Casualty..., Leadership, Underwriting, Claim, Health Insurance, General Insurance, Commercial Insurance, Change Management, Public Speaking, Strategic Planning, Casualty, Life Insurance, Liability, Data Center, Leadership Development, Casualty Insurance
Education
American Institute for Chartered Property and Casualty Underwriters 2006 — 2007
CPCU, P&C Insurance
The American College 1999 — 2003
ChFC, Financial Planning
The American College 1999 — 2002
CLU, Life Insurance
University of Pittsburgh 1981 — 1986
B.S., Applied Mathematics
The Westwood School June 2013 - Present
Lourcey Photography January 1995 - Present
Sedgwick June 1997 - December 1999
Aetna 1992 - 1997
Skills
Portrait Artist, Photographic Artist, Digital Painter, Portrait Photography, Photography, Headshots, Restoration, Digital Photography, Portraits, Fine Art Photography, Event Photography, Wedding Photography, Commercial Photography, Photos, Architectural..., Digital Painting, Mac, Senior Portraits, Video, Fashion, Camera, Family Photography, Fine Art, Art, Video Editing, Multimedia, Video Production, Lightroom, Image Editing, Photojournalism, Studio Photography, Image Manipulation, Lifestyle Photography
Education
Texas Wesleyan University 1989 — 1992
BA, English
PHS 87 1984 — 1987
Diploma, All Things High School
Holmes Murphy & Associates February 2014 - Present
Cigna November 2008 - February 2014
RedBrick Health July 2007 - October 2008
Aetna July 2005 - May 2007
Aetna October 2000 - July 2005
Aetna US Healthcare 1997 - 2000
Aetna Health Plans June 1992 - October 1997
Aetna Life & Casualty June 1990 - June 1992
Skills
Health Insurance, Account Management, Managed Care, Process Improvement, Insurance, Strategic Planning, Team Building, Vendor Management, Employee Benefits, Contract Negotiation, Customer Service, Sales, Leadership, Healthcare
Education
Texas Christian University 1986 — 1989
Bachelor of Science (BS), Broadcast Journalism
CVS Caremark Corporation August 2012 - Present
CVS Caremark Corporation 2012 - 2013
CVS Caremark Corporation 2012 - 2013
Aetna July 2007 - August 2012
McKesson Health Solutions 2004 - 2007
WellPoint 2001 - 2003
Education
Texas A&M University-Corpus Christi 1998 — 2000
MBA, Business, Healthcare
Wheaton College (MA) 1988 — 1992
Bachelor of Arts (B.A.), Philosophy
JP Morgan FCS December 2009 - Present
Aetna May 2008 - December 2009
Tyco Electronics March 2008 - July 2008
Education
Texas A&M University-Kingsville 2006 — 2007
MS, Computer Science
Aetna .Human Resource Business PartnerAetna InsuranceMay 1984 - January 2010
Skills
Performance Consulting, Succession Planning, Human Resources, Employee Benefits, Organizational..., Workforce Planning, Employee Engagement, Training, Performance Management, Organizational..., Onboarding, Leadership Development, Leadership, Talent Management, Organizational Design, Employee Relations
Education
Texas A&M University 1979 — 1983
Humana November 2007 - Present
UnitedHealthcare March 2002 - November 2007
Aetna March 1998 - March 2002
Skills
Health Insurance, Insurance, Medicare, Health Savings Accounts, Underwriting, Disability Insurance, Brokers, Term Life Insurance, Managed Care, Provider Relations, HMO, Life Insurance, Commercial Insurance, Medicare Part D, Employee Benefits, Renewals, Healthcare Industry, Group Medical, Self-funded, PPO, Voluntary Employee..., Group Insurance, Accident, Critical Illness
Education
Texas State University-San Marcos 1993 — 1997
Bachelor of Science (B.S.), Health/Health Care Administration/Management
Dayton High School 1989 — 1993
SFA August 2002 - Present
Structured Financial Associates August 2002 - Present
Aetna November 1981 - August 2002
Skills
Insurance, Workers Compensation, Customer Service, Claims Management, Structured Settlements, Claim, Commercial Insurance, Legal Liability, Account Management, Liability, Settlement, Medicare, Negotiation, Risk Management, Strategic Planning, Property & Casualty..., Fixed Annuities, Whole Life, Litigation Management, Personal Injury, Public Speaking, General Insurance, Insurance Law, Brokers, Professional Liability, Commercial Lines, Product Liability, Casualty, Accident, Life Insurance, Mediation, Arbitration, Employee Benefits, Property Damage, Long-term Care, Umbrella Insurance
Education
Texas Tech University 1978 — 1981
BS, Individual and Family Studies
OneAmerica Financial Partners Inc. April 2015 - Present
Aetna September 2011 - April 2015
Assurant Employee Benefits January 2008 - September 2011
Countrywide Full Spectrum Lending 2002 - 2004
Skills
Start-ups, Disability Insurance, Employee Benefits, Brokers, Health Insurance, Management, Life Insurance, Account Management, Sales
Education
Texas A&M University 1996 — 1999
BA, History/Business
Aetna June 2007 - Present
Mercer 2006 - 2007
Willis 1999 - 2006
Gallagher ABOW 1997 - 1999
Layne & Associates 1989 - 1992
Skills
Employee Benefits, Health Insurance, Insurance, Benefits Administration, Disability Insurance, Managed Care, Account Management, Life Insurance, Property & Casualty..., Health Savings Accounts, Brokers, Commercial Insurance, COBRA, General Insurance, Flexible Spending..., Term Life Insurance, Reinsurance, Open Enrollment, Health Care Reform, Customer Retention, Sales, Claim
Education
Texas Tech University 1984 — 1989
BA, Business Management
Aon Hewitt April 2013 - Present
Keller Williams Real Estate June 2011 - March 2013
Aetna June 2007 - March 2013
Skills
Health Insurance, Disability Insurance, Healthcare, Long-term Care, Dentistry, Underwriting, Insurance, Employee Benefits, Marketing, Brokers, Property & Casualty..., Financial Analysis, Public Speaking, Microsoft Office, Microsoft Excel, Account Management, Microsoft Word, Project Management, Data Analysis, PowerPoint
Education
Temple University - Fox School of Business and Management 2002 — 2007
Bachlor, Accounting, Risk Management and Insurance
Aetna June 2006 - Present
COMMERCE INSURANCE-COMMERCE BANK July 2005 - June 2006
Skills
Underwriting, Insurance, Medical Underwriting, Term Life Insurance, Medicare, Risk Management, Long-term Care, Financial Risk, Managed Care, Health Savings Accounts, Health Insurance, Employee Benefits, Customer Service, Financial Analysis
Education
Temple University - Fox School of Business and Management 2000 — 2004
Bachelor of Business Administration (B.B.A.), Real Estate
Aetna July 2012 - Present
US Foods October 2011 - Present
Arizona Department of Education May 2011 - January 2012
Choice Hotels International May 2010 - June 2011
Alliance of Gallup June 2003 - June 2009
Sweet, An Ortivus Company 1999 - 2002
ASI Computer Services 1997 - 1999
Skills
Microsoft SQL Server, SQL, Networking, SharePoint, Technical Support, ASP.NET, Software Project..., Business Analysis, Access, Software Documentation, Information Technology, Software Installation, Customer Service, Visio, Help Desk Support, Active Directory, Databases, XML, Management, System Administration, Software Development, Windows 7, Process Improvement, Agile Methodologies
Education
Devry University 2008 — 2011
Bachelor of Science (BS), Computer Information Systems, Web Development
Texas A&M University-Commerce 1993 — 1997
Finance
Express Employment Professionals November 2014 - Present
PrideStaff November 2014 - Present
Tikiguy61.com October 2013 - Present
Dallas ISD August 2013 - November 2014
Rockwall County Library August 2008 - September 2011
Allen Public Library January 2005 - August 2008
Aetna 1989 - 1991
Aetna 1989 - 1991
Skills
Excel, Microsoft Excel, Access, Online Research, Information Literacy, Blogging, Social Media, Research, Customer Service, Facebook, PowerPoint, Public Speaking, Market Research, Internet Research, Proposal Writing, Digital Libraries, Management, Training, Marketing, Event Planning, Editing
Education
Texas A&M University
Bachelor's Degree, Psychology / Office Management
University of North Texas
M.S, Library & Information Science
Sam's Club October 2013 - Present
ING Investment Management January 1999 - December 2010
Aetna February 1983 - January 1999
Skills
Asset Management, Business Analysis, Analysis, Employee Benefits, Small Business, Training, Sales, Finance, Securities, Investments, Financial Services, Customer Service, Retirement Planning, Management, Strategic Planning, Financial Risk, Wealth Management, Contract Negotiation, Hiring, Cash Management, Coaching, Mutual Funds, Business Development, Life Insurance, Information Technology, New Business Development, Series 7, Strategic Financial..., Project Management, Team Building, Retail, Financial Advisory, Loans, Portfolio Management, Budgets, Sales Management, Entrepreneurship
Education
Kansas State Teachers College
The American College
University of Kansas
University of Missouri-Kansas City School of Law
American Medical Systems January 2014 - Present
McKesson Health Solutions April 2011 - December 2013
Alcon, a Novartis company April 2010 - April 2011
Aetna 2010 - 2010
My Choice Medical Holdings, Inc. January 2005 - February 2009
Profero Solutions 2009 - 2009
Skills
Emergency Room Certified, PCMH Certified, EMR Training, HEDIS, Market Development, Consultative Sales..., Relationship Management, Bilingual-English/Spanis..., Registered Nurses
Education
Texas Woman's University
BSN, Nursing
Aetna March 2015 - Present
Horizon Blue Cross Blue Shield of New Jersey July 2012 - March 2015
LifeSynch/Humana April 2011 - July 2012
Independence Blue Cross January 2010 - July 2011
Independence Blue Cross August 2008 - February 2010
Reliance Standard Life Insurance April 2006 - August 2008
Drexel University September 2005 - April 2006
National Science Foundation June 2005 - August 2005
Watson Wyatt Worldwide June 2002 - June 2003
Argonne National Laboratory May 1999 - August 1999
Skills
Actuarial Science, LTD, STD, SAS, Health Insurance, Insurance, SAS programming, Reinsurance, Statistics, Data Analysis, Employee Benefits, Behavioral Health, Claim, Medicare, Disability Insurance
Education
Texas A&M University 2001 — 2005
M.S., Statistics, Mathematics
University of Arkansas 1995 — 2000
B.S., Mathematics
bank of america March 2006 - Present
Bank of America March 2006 - Present
Aetna August 1996 - February 2006
Skills
Mortgage Servicing, Loss Mitigation, Loan Servicing, Default, Mortgage Lending, Insurance, Mortgage Banking, Mortgage Underwriting
Education
Texas Wesleyan University 1974 — 1977
University Health System & Community Medicine Associates November 2014 - Present
United Healthcare March 2011 - October 2014
MultiPlan May 2009 - March 2011
Texas True Choice March 2008 - May 2009
Texas True Choice January 2007 - March 2008
Fiserv July 2007 - December 2007
Fiserv January 2000 - June 2007
Benefit Planners January 1999 - December 1999
Benefit Planners December 1996 - December 1997
Aetna December 1990 - December 1996
Skills
HIPAA, Microsoft Word, Account Management, Microsoft Office, Outlook, PowerPoint, Contract Negotiation, Strategic Planning, SQL, Process Improvement, Windows, Business Development, Network Development, PPO, Budgets, Medicare, Healthcare, Managed Care, Health Insurance, Medicaid, Insurance, Healthcare Industry, Healthcare Information...
Education
Texas Lutheran 1985 — 1990
BA, Mathematics, Kinesiology, Secondary Education
AIG February 2014 - Present
AIG July 2013 - January 2014
AIG November 2010 - July 2013
Chartis Insurance May 1997 - November 2010
Travelers Insurance 1995 - 1997
Aetna 1985 - 1995
Skills
Property & Casualty..., General Liability, Commercial Insurance, Professional Liability, Strategic Planning, Insurance, Liability, Workers Compensation, Legal Liability, Claim, Risk Management, Underwriting, Claims Management, D&O, Reinsurance, General Insurance, Commercial Lines, Excess, Casualty Insurance, Management
Education
Texas A&M University-Kingsville 1979 — 1984
BA, Business
Children's Health January 2014 - Present
Aetna May 2010 - December 2013
Skills
HIPAA, Provider Relations, Healthcare Information..., Medicaid, Medicare, Public Speaking, Healthcare Management, Management, Health Policy, Health Insurance, Healthcare, Utilization Management, Healthcare Industry, Project Management, Disease Management, Managed Care, Customer Service
Education
Trinity University 1994 — 1996
Master of Science (M.S.), Health/Health Care Administration/Management
Texas Christian University 1988 — 1992
Bachelor of Business Administration (B.B.A.), Finance, General
Ascende November 2012 - Present
Mercer 2008 - 2012
Mercer 2001 - 2008
Mercer 1999 - 2001
Aetna 1998 - 1999
Prudential Healthcare 1997 - 1998
Skills
Benefits Administration, Employee Benefits, Succession Planning, Workforce Planning, HR Policies, Recruiting, Health Insurance, PeopleSoft, FMLA, Organizational..., Vendor Management, COBRA, Process Improvement, Performance Management, Management, Leadership, Human Resources
Education
Kaplan
Rice UniversityProfession
Professional HR Development
Texas A&M University 1994 — 1996
BA, Biology
Travis Software July 2010 - Present
Aetna 2003 - 2010
Aetna 1999 - 2003
Prudential Healthcare 1998 - 1999
Prudential Healthcare 1995 - 1998
Prudential Healthcare 1993 - 1995
Skills
Windows Server, Active Directory, Citrix, Microsoft SQL Server, Integration, Infrastructure, Microsoft Certified..., Windows, Service Delivery, System Center, F5 BigIP, Cisco ASA, Blade Technology, 3PAR, Hyper-V
Education
Texas State University
BBA, Computer Information Systems
Aetna July 2015 - Present
Anthem September 2006 - July 2015
Coventry Health Care July 2005 - September 2006
Sutter Gould Medical Foundation July 2003 - July 2005
Skills
Network Development, Managed Care, Medicare, Provider Relations, Healthcare, Health Insurance, Medicaid, Utilization Management, Credentialing, Hospitals, Healthcare Management, Healthcare Industry, HMO, Process Improvement, PPO, Physician Relations
Education
Trinity University 1987 — 1989
Master's Degree, Health Care Administration
Texas A&M University 1980 — 1983
BS, Biomedical Science
Aetna January 2008 - Present
Aetna Inc January 2008 - Present
Health Management Associates January 2007 - January 2008
Value Options March 2005 - December 2006
Value Options October 2000 - March 2005
Value Options January 1997 - October 2000
Education
Texas Southern University
Bachelor of Arts, Psychology
Magellan Health Services March 2006 - Present
MenuLink February 2005 - January 2006
Unitrin Specialty 2003 - 2005
Aetna August 2000 - December 2002
Skills
Microsoft Excel, Microsoft Office, Managed Care, Project Management, Technology Needs..., Program Evaluation, Account Management
Education
The University of Dallas 1999 — 2000
BA, Psychology
Texas Christian University 1996 — 1997
Sedgwick CMS May 2000 - Present
Sedgwick January 1999 - May 2000
Sedgwick January 1998 - January 1999
Travelers 1996 - 1998
Aetna 1995 - 1996
Aetna 1994 - 1995
Aetna 1992 - 1994
Aetna 1987 - 1992
Aetna 1986 - 1987
Aetna 1984 - 1986
Skills
Legal Liability, Product Liability, Liability, Claim, Workers Compensation, Insurance, Litigation Management, Claims Management, Mediation, Commercial Insurance, Professional Liability, Liability Analysis, Property & Casualty..., Litigation
Education
Texas Tech University 1981 — 1984
Bachelor's Degree, Finance
CIGNA Healthcare March 2007 - Present
Humana March 2004 - March 2007
Aon Consulting January 2002 - March 2005
Aetna 1997 - 2002
Skills
Health Insurance, Insurance, Employee Benefits, Underwriting, Brokers, Managed Care, Account Management, Health Savings Accounts, Disability Insurance, Strategic Planning, New Business Development, Benefits Administration, Claim, Sales Management, Customer Service, Life Insurance, Salesforce.com, Sales, Healthcare, Marketing Strategy, HMO, Leadership, Health Policy, COBRA
Education
Texas Christian University 1992 — 1994
Bachelor of Science, Physical Education and Sports Administration
University of Missouri-Columbia 1990 — 1992
PwC June 2014 - Present
Mays Business School Texas A&M University July 2012 - Present
Aetna April 2014 - May 2014
Texas A&M University January 2013 - December 2013
Micron Technology June 2013 - August 2013
Sri Venkateswara College of Engineering September 2008 - May 2012
National informatics Centre January 2011 - March 2011
Bharat Sanchar Nigam Limited May 2010 - June 2010
Skills
Java, SQL, C++, MySQL, HTML, Programming, JavaScript, Data Analysis, Teaching, C, Microsoft Office, PowerPoint, Leadership, ASP.NET, PL/SQL, Interpersonal Skill, Communication, Microsoft SQL Server, Pervasive Computing, Database Design, Project Management, C#, Windows, Visual C#, Windows Azure, Computer Network..., Social Media, XML Databases, Cloud Data, Mobile Communications, Web Applications, TIBCO Spotfire, TIBCO Business Studio, Microsoft Office..., MS Excel Pivot Tables, XLMiner, phpMyAdmin, MyS, Tableau, Responsiveness, SQL Server Management..., SSAS 2008, SSRS, Crystal Reports, Microsoft Reporting..., SQL Server BIDS, ETL Tools, ETL, Analysis, PHP
Education
Sri Venkateswara College of Engineering 2008 — 2012
Bachelor's degree, Information Technology, 3.96
DAV Higher Secondary School 2006 — 2008
Class XII
Padma Seshadri Bala Bhavan SeniorSecondary School
Class X
Padma Seshadri Bala Bhavan Senior Secondary School
Class X, 92
Sri Venkateswara College ofEngineering
B. Tech, InformationTechnology
Texas A&M University
Aetna October 2001 - Present
American National Insurance 1999 - 2001
Skills
Process Improvement, VB.NET, T-SQL, .NET, SDLC, Visual Studio, SharePoint, Business Intelligence, PowerBuilder, Microsoft SQL Server, T-SQL Stored Procedures, Cognos, Crystal Reports, Access, Business Analysis, Requirements Analysis, Software Development
Education
Texas A&M University 1995 — 1999
BA, Management Information Systems
Aetna October 2013 - Present
Skills
HMO, PPO, Provider Relations, Network Development, Medicaid, Managed Care, HIPAA, Medicare, Disease Management, Health Policy, Credentialing, Utilization Management, Healthcare Industry, Revenue Cycle, Health Insurance, Healthcare Management, Claim, Healthcare, Healthcare Consulting, Healthcare Information..., Medical Billing, Insurance
Education
Our Lady of the Lake University 2003 — 2004
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management
Texas A&M University 1988 — 1992
BBA, Business Administration
Aetna August 2014 - Present
MCO - HEDIS/NCQA & Appeals, Grievances and Claim Disputes February 2013 - Present
Inpatient Acute Care January 1991 - June 2011
Outpatient Ambulatory Care June 1992 - December 2002
United States Air Force January 1986 - December 1991
Education
Webster University 2000 — 2003
Master of Business Administration (MBA), Change Management
Texas Tech University 1982 — 1986
Bachelor of Science (BS), Healthcare, Nursing
Anthem, Inc. August 2014 - Present
Amerigroup April 2013 - Present
Amerigroup Corporation March 2010 - March 2013
Aetna 1999 - 2006
Skills
Medicaid, Managed Care, Network Development, Contract Negotiation, PPO, HMO, Medicare, Healthcare Industry, Health Insurance, Healthcare Management, Healthcare, Hospitals
Education
Texas Lutheran
Aetna 2005 - 2011
Aetna 2003 - 2005
Aetna 2001 - 2003
Aetna 1995 - 2000
Skills
Insurance, Claim, Medicare, Health Insurance, Medicaid, Managed Care, Risk Management, HIPAA, Claims Management, Provider Relations, Health Policy, Call Centers, Training
Education
Temple University - Fox School of Business and Management 1987 — 1991
Bachelor of Arts (B.A.), Business Administration
Aetna 2006 - 2012
Texas Medicaid & Healthcare Partnership June 2001 - March 2006
Catholic Charities USA 2000 - 2001
Texas Diabetes Institute 1998 - 2000
Education
Texas Woman's University 1993 — 1997
Bachelor of Science, Community Health Education
WellPoint August 2014 - September 2015
Aetna October 2010 - August 2014
Skills
Crisis Intervention, Post Traumatic Stress, Elder Care, Dementia, Hospice, Grief Counseling, Medical Social Work, Psychiatric Care, Solution Focused, Psychological Assessment, Psychotherapy, Social Services, Therapists, Psychiatry, Case Management, Behavioral Health, Group Therapy, Mental Health Counseling, Motivational..., CBT, Family Therapy, Life Transitions, Adolescents, Individual Counselling, End of Life, Mindfulness, Crisis, Self-esteem, Hospitals, Group Work, EAP, Psychosocial, Dual Diagnosis, Adolescent Therapy, Program Development, Chemical Dependency, Substance Use Disorders, Trauma Therapy, Stress Management
Education
Texas State University
Master's Degree, Social Work
The University of Texas at Austin
Bachelor's Degree, Social Work
Aetna December 2000 - Present
Education
Okaloosa Walton CC 1995 — 1997
Texas A&M University-Commerce 1992 — 1994
ACS Healthcare Provider Solutions August 2010 - December 2011
Career Blazers July 2009 - July 2010
Spherion Professional Services September 2005 - February 2009
Aetna November 1999 - April 2005
Skills
Microsoft Office, Microsoft Word, Outlook, Customer Experience, Microsoft Excel, Data Entry, Administrative..., Employee Benefits, Customer Service, Problem Solving, Windows
Education
Texas School of Business-North 1998 — 1999
Medical administrative Asst.
Jesse H. Jones 1977 — 1980
BB&T Insurance Services Inc. January 2006 - September 2014
PHD Insurance Brokers, Inc. 2004 - 2006
Aetna 1998 - 2003
Great Western Fincial Insurance Agency 1995 - 1998
Skills
Licensed Life & Health..., Licensed Property &..., Employee Benefits, Disability Insurance, Group Life, Dental Sales, Ancillary Benefits, Voluntary Products, Health and Wellness, Health Care Reform, Legislative Issues, COBRA, Health Insurance, Life Insurance, Management, Benefits Administration, Open Enrollment, Workers Compensation, Insurance, Brokers, Sales, Term Life Insurance, Underwriting
Education
The American College
The University of Texas Health Science Center at Houston (UTHealth) April 2014 - Present
HCA August 2012 - April 2014
Las Vegas Skin and Cancer Clinics 2011 - 2012
Aetna April 1999 - January 2007
Skills
Physician Relations, HIPAA, Meditech, Healthcare, Healthcare Management, Credentialing, Hospitals, EHR, Healthcare Consulting, Medical Terminology, Medical Coding, NCQA, JCAHO, Provider Relations, Healthcare Industry, ICD-9, Public Health, Medicare, Medicaid, Management, Managed Care, Customer Service, Microsoft Excel
Education
Texas Southern University 1992 — 1997
Cell/Cellular and Molecular Biology
Austin Children's Services January 2014 - Present
Austin Children's Services November 2013 - January 2014
Austin Children's Shelter February 2012 - November 2013
Aetna 2010 - 2012
Caring Family Network 2008 - 2010
Skills
Social Services, Program Development, Case Managment, Crisis Intervention, Community Outreach, Nonprofits, Volunteer Management, Mental Health, Youth Development, Adolescents, Group Therapy, Psychotherapy, Family Therapy, Child Welfare, Mental Health Counseling, Behavioral Health, Public Speaking, Interventions
Education
The University of Texas at Austin 2006 — 2008
Master of Science (M.S.), Social Work
Texas Tech University 2001 — 2005
Bachelor of Arts (B.A.), Social Work
DTE Energy January 2014 - Present
Federated Investors, Inc. August 2013 - January 2014
Aetna 2013 - 2013
pihms, Inc 2013 - 2013
Infosys 2013 - 2013
PPD 2012 - 2013
AT&T 2010 - 2012
Skills
Toad, Oracle, PL/SQL, Oracle Forms, Oracle Reports, Oracle Discoverer, SQL, Oracle Report Builder, Oracle Developer 2000, SDLC, Oracle SQL Developer, Unix Shell Scripting, SQL*Plus, ClearCase, Subversion, Linux, SQL Loader, WinSCP, ETL, Oracle PL/SQL..., Unix, Quality Center, Serena Version Manager, Oracle Pro*C, Primavera P6, Reflection for UNIX, Livelink, Oracle Tuxedo, Putty, Databases, SQL Tuning, Data Modeling, Software Development, Requirements Analysis, Shell Scripting, Business Analysis, Business Intelligence, XML
Education
University of North America 2014 — 2016
Master of Business Administration (M.B.A.), 4
Texas A&M University-Commerce 2010 — 2011
Master's Degree, Computer Science, 3.91
Aetna October 2013 - Present
Chase October 2012 - September 2013
Nordstrom October 2012 - March 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, C++, C, Java
Education
Texas Southern University 2009 — 2012
North Shore Senior High 2005 — 2007
Aetna January 2001 - April 2013
Skills
Leadership, Process Improvement, Customer Service, Health Insurance, Microsoft Office, Team Building, Analysis, Management, Project Management, Business Analysis, Training, Microsoft Excel, Financial Analysis
Education
Texas A&M University
Bachelor's degree
Independence Blue Cross May 2015 - Present
Aetna August 2013 - May 2015
Skills
Microsoft Excel, Vendor Management, Management, Process Improvement, Access, Customer Service, Microsoft Office, PowerPoint, Business Analysis, Analysis, Data Analysis, Healthcare, SharePoint, Visio
Education
Temple University - Fox School of Business and Management 2005 — 2009
Bachelor of Business Administration (BBA), Finance, General
Aetna January 1996 - Present
Williamson Medical Center February 1976 - January 1984
Skills
Nursing
Education
Tennessee Technological University 1975 — 1976
License, LPN
College Grove High School College Grove TN 1970 — 1974
Diploma, English Language and Literature, General
Aetna 2007 - 2014
Skills
SDLC, Visio, Insurance, DB2, Health Insurance, Access, Business Analysis, SharePoint, Requirements Gathering, Data Warehousing, SQL, COBOL, Databases, Microsoft SQL Server, HIPAA, Data Modeling, Software Documentation, Business Requirements, Mainframe, Requirements Analysis
Education
Texas State University 1997 — 2001
Bachelor's Degree, Computer Information Systems, 3.18
Aetna April 2008 - Present
Skills
Healthcare, Hospitals
Education
Texas Tech University - Rawls College of Business 1986 — 1990
BBA, Marketing
Cigna July 2001 - Present
Aetna January 1997 - July 2001
Education
Texas A&M University 1993 — 1995
Political Science and Government
Columbine High School 1986 — 1989
Consulting January 2015 - Present
FirstCare Health Plans May 2013 - January 2015
Valley Baptist Health Plan April 2009 - May 2013
Aetna June 2008 - December 2008
Cigna-HealthSpring August 2006 - June 2008
HealthSmart Preferred Care November 1997 - May 2005
Education
Texas Tech University
Bachelor’s Degree, Political Science and Government