Aetna Company
Industry: Managed care company
DescriptionAetna Inc. is an American managed health care company that sells traditional and consumer directed health care insurance plans and related services, such as medical, pharmaceutical, dental, behavioral ... Headquarters: Hartford, Connecticut, United States CEO: Mark Bertolini (Nov 29, 2010–) Parent organization: CVS Health Revenue: 60.54 billion USD (2017) Number of employees: 49,828 (2017) Subsidiaries: Coventry Health Care, Aetna International Inc.,
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Aetna Employees
ThinkRisk Underwriting Agency May 2013 - Present
Hebron Public Schools January 2009 - 2013
Executive Risk September 1996 - January 2000
Aetna May 1992 - September 1996
Skills
Administrative Support, Outstanding Customer..., Detail Orientation
Education
The University of Connecticut 2004 — 2007
Bachelor of General Studies, Human Development, Family Studies, and Related Services
Three Rivers Community College 1989 — 1992
Associate of Science (A.S.), Legal Studies, General
Infosys April 2011 - March 2014
Bank of America February 2013 - February 2014
American Express May 2011 - December 2013
Aetna June 2012 - October 2012
Mercer September 2004 - January 2011
BNY Mellon September 2002 - September 2004
Powersolv Inc May 1998 - May 2002
Ricoh Business Solutions 2001 - 2001
Marriott International 2000 - 2000
EY 2000 - 2000
Skills
Data Modeling, Data Warehousing, Master Data Management, Business Intelligence, Data Warehouse..., Enterprise Architecture, Data Management, SOA, Integration, Data Analysis, Data Governance, ETL, Databases, Microsoft SQL Server, SQL, Analytics, Oracle, Exadata, Netezza, Informatica, SDLC, Agile Methodologies, Finance, Healthcare, CRM, Data Architecture, Solution Architecture, Dimensional Modeling
Education
The University of Texas at El Paso 1991 — 1993
MS, Engineering
National Institute of Technology, Silchar 1984 — 1989
Bachelor of Engineering (B.E.), Engineering
Aetna July 2014 - Present
Aetna December 2012 - Present
Coventry Health Care January 2012 - December 2012
Community First Health Plans August 2011 - January 2012
Visiting Physicians Association December 2008 - July 2011
AQTS Home Health and Outpatient Therapy March 2003 - November 2008
Skills
Provider Relations, Patient Education, Physicians, Medicare, Healthcare Information..., Utilization Management, Certified Case Manager, Critical Care, HEDIS, Health Insurance, Home Care, Medicaid, Elder Care, Managed Care, Physician Relations, Wellness, Clinical Research, Patient Advocacy, Disease Management, Hospitals, HIPAA, Healthcare Management, Strategic Planning, EMR, Patient Safety, Case Managment, Nursing, Healthcare, Health Education, HMO, Healthcare Consulting, Workers Compensation, Acute Care, JCAHO, Utilization Review, Healthcare Industry, Wound Care, Meditech, Quality Improvement, Case Management
Education
Unversity of Texas Health Science Center San Antonio 1989 — 1991
BSN, Nursing
The University of Texas at San Antonio 1985 — 1989
Bachelor's degree, Biology, General
Aetna October 2013 - Present
Aetna February 2010 - October 2013
Schaller Anderson September 2001 - February 2010
Missouri Care Health Plan January 1998 - September 2001
Missouri Medicaid January 1990 - December 1997
Skills
Medicare, Brokers, Disability Insurance, Commercial Insurance, Medicaid, Underwriting, Employee Benefits, Claim, Property & Casualty..., State Government..., Health Policy, HMO, Healthcare Management, Medicaid Managed Care, Provider Relations, State Government, Network Development, Health Insurance, Healthcare, Disease Management, Health Care Reform, Healthcare Consulting, Healthcare Information...
Education
Academy of the Sacred Heart
Academy of the Sacred Heart
University of Missouri-Columbia
Master's Degree, Public Administration
The University of Texas at Austin
Master's Degree, Clinical/Medical Social Work
University of Missouri-Columbia
Bachelor's Degree, Art History
Aetna August 2006 - Present
Skills
SQL, Microsoft SQL Server, Requirements Gathering, VB.NET, MS Office Automation, Visual Studio 2010, Data Mining, Microsoft Office, Visual Studio
Education
The University of Texas at Arlington
BWR Administration in Jackson Hole, WY September 2014 - Present
UBS Global Asset Management 1999 - 2014
Allegis Realty Investors 1994 - 1999
Aetna 1984 - 1994
Kenneth Leventhal & Co 1983 - 1984
Arthur Andersen & Co. 1981 - 1983
Skills
Financial Analysis, Microsoft Excel, Microsoft Word
Education
The University of Texas at Austin
Bachelor's Degree, Accounting, Finance & Economics
Aetna March 2014 - Present
Aetna October 2013 - March 2014
Aetna January 2012 - September 2013
Aetna May 2010 - January 2012
Aetna April 2007 - January 2011
Aetna January 2009 - April 2010
Aetna February 2006 - January 2009
Aetna February 2002 - February 2006
Aetna June 2000 - January 2002
Aetna June 1993 - May 2000
Skills
Health Insurance, Insurance, Disability Insurance, Employee Benefits, Medicare, Managed Care, Brokers, Dentistry, Underwriting, Health Savings Accounts, Provider Relations, Term Life Insurance, Sales, Claim, Life Insurance, Strategy
Education
The University of Texas at San Antonio 1995 — 2000
BBA, Business Management: Leadership and Administration
Aetna February 2012 - Present
Waterloo Counseling Center January 2007 - March 2012
Jean J. Lyons, L.C.S.W. October 2001 - February 2012
Any Baby Can Child and Family Resource Center February 2001 - January 2007
Skills
Program Development, Non-profits, Group Therapy, Treatment, Nonprofits, Mental Health, Adolescents, Case Managment, Grant Writing, Psychotherapy, Family Therapy, Behavioral Health, Social Services, Budgets, Community Outreach, CBT, Therapists, Psychology, Grants, Healthcare, Case Management, Crisis Intervention, Mental Health Counseling, Clinical Supervision, Clinical Research
Education
The University of Texas at Austin 1974 — 1978
BA and MSSW, Psychology and Social Work
The University of Texas at Austin 1974 — 1978
MSSW, Clinical/Medical Social Work
Wells Fargo Insurance Services August 2015 - Present
Aetna May 2014 - June 2015
Lockton Companies January 2011 - March 2014
Lockton Companies August 2007 - January 2011
CMT, Inc. May 2010 - November 2010
Lockton Companies 2005 - August 2007
Mercer 2001 - 2005
Lockton Companies 1996 - 2000
Skills
Employee Benefits, Health Insurance, Insurance, Health Savings Accounts, Health Care Reform, Disability Insurance, COBRA, Brokers, Benefits Administration, Human Resources, Account Management, Life Insurance, Strategic Planning, Strategy
Education
University of Texas at Arlington
BBA, Management
HX Global February 2013 - Present
Circadian Risk Management LLC June 2011 - February 2013
C. J. Coleman & Company Ltd. November 2010 - November 2011
Anodyne Services Australia April 2010 - October 2010
CIGNA International Expatriate Benefits March 2001 - April 2010
Aetna August 1999 - March 2001
International SOS November 1996 - July 1999
Aetna June 1988 - November 1996
Skills
Risk Management, Claim, Customer Service, Management, CRM, Insurance, Healthcare, Team Leadership, Strategic Planning, Operations Management, Team Building, Manage Client..., Health Insurance, Data Analysis, Leadership, Program Management, Managed Care, Analysis, Business Development, Cross-functional Team..., Contract Negotiation, Training, Sales, Policy, Project Management, Employee Benefits, Business Process..., Account Management, Mergers & Acquisitions, Process Improvement, Executive Management, Security, Vendor Management, Strategy, Change Management, Business Strategy, Coaching, Management Consulting
Education
The University of Texas at Austin 1984 — 1988
Bachelor of Business Administration, Management
Aetna December 2011 - Present
Capital Area Counseling, formerly Capital Area Mental Health Center January 2011 - August 2011
Communities In Schools of Central Texas August 2009 - May 2010
Skills
Mental Health Counseling, Mental Health, Customer Service, EAP, Behavioral Health, Case Management, Motivational..., Crisis Intervention, Group Therapy, Family Therapy, CBT, Psychotherapy, Adolescents, Counseling Psychology, Therapists, Interventions, Psychology, Anger Management, Mindfulness, Self-esteem, Social Services, Stress Management, Treatment
Education
The University of Texas at Austin 2009 — 2011
Master of Social Work (MSW), Social Work
Virginia Polytechnic Institute and State University 2005 — 2009
Bachelor of Science (B.S.), Psychology
Aetna April 2007 - Present
Aetna April 2007 - July 2012
Citi April 2005 - April 2007
Skills
Health Insurance, Insurance, Call Center, PPO, Provider Relations, HMO, Customer Service, Medicare, Claim, Data Entry, Outlook, Employee Benefits, Medicare Part D, HIPAA
Education
The University of Texas at El Paso 1996 — 1999
No degree
CBTis #114 1992 — 1995
High School, Diploma
Aetna August 2013 - Present
Aetna October 2007 - August 2013
Aetna April 2004 - October 2007
Aetna 2001 - 2004
Aetna July 1997 - March 2001
Skills
Health Insurance, Insurance, Process Improvement, Employee Benefits, Project Management, Disability Insurance, Account Management, Health Savings Accounts, Healthcare, Leadership, Training, Life Insurance, Management, Medicare
Education
The University of Texas at Arlington 2000 — 2004
Bachelor of Business Administration (BBA), Finance, General
Aetna August 2015 - Present
CVS Health July 2014 - August 2015
Intuitive Solutions May 2013 - July 2014
Citi September 2010 - May 2013
Citi May 2008 - September 2010
Citi June 2006 - May 2008
R&L Foods, Inc. August 2004 - July 2006
Skills
Customer Experience, Call Centers, Forecasting, Team Building, Sales Management, Customer Relations, Retail Banking, Call Center, Operations Research, Escalation, Commercial Banking, Organizational..., Escalation Resolution, Business Performance..., Customer Service..., Customer Service..., Subledger Accounting, Microsoft Office 2007, Microsoft Office 2010, Operations Management, Job Coaching, Constructive Feedback, Managing Managers, Ethical Decision Making, Reducing Operating Costs, Team Management, Team Leadership, Credit Cards, Time Management, Debit Cards, Core Banking, Employee Training, Hiring, Deposits, Internet Banking, Payments, Leadership, SharePoint, Collaborative Problem..., Cross-functional Team..., Project Management, Customer Service, Management, Process Improvement, Microsoft Excel, Microsoft Word
Education
The University of Texas at San Antonio 2009 — 2012
B.B.A., Management
Aetna October 2013 - Present
Aetna May 2012 - October 2013
CVS/Caremark March 1998 - May 2012
CVS Drug Stores (Texas) January 1996 - March 1998
Skills
Pharmacy Benefit..., Managed Care, Pharmacy, Pharmacists, Healthcare, Disease Management, Pharmacy Automation, Pharmaceutical Industry, Medication Therapy..., Utilization Management, Diabetes, Clinical Research, Pharmacoeconomics, Leadership, Patient Counseling, Strategic Planning, Pharmaceutical Sales, Process Improvement, Oncology, Team Building, Customer Service, Employee Relations, Microsoft Excel, Clinical Pharmacy, Outcomes Research, Retail, Coaching, Operations Management, Inventory Management, Clinical Pharmacology, Healthcare Management, Cardiology, Health Economics, Medicaid, Quality Assurance, Team Leadership, Performance Management, Business Strategy, Operational Excellence, Organizational..., Pharmacy Operations, Customer Relations, Specialty Pharmaceutical, Specialty cost..., Management, Medicare, Strategy, Cross-functional Team..., Healthcare Industry
Education
The University of Texas at Austin
BS, Pharmacy
Aetna Health Care December 2014 - Present
Aetna July 2013 - Present
Time Warner Cable February 2010 - June 2013
Time Warner Cable April 2006 - February 2010
Skills
Training, Call Centers, Process Improvement, Project Management, Leadership, Program Management, Change Management, Performance Management, Vendor Management, Testing
Education
The University of Texas at San Antonio 2013 — 2015
Aetna May 2014 - Present
University of Texas at Arlington – University Events November 2013 - May 2014
Student Activities and Organizations May 2013 - May 2014
University of Texas at Arlington - University Tutorial and Supplemental Instruction September 2012 - May 2013
Skills
Event Planning, Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Public Speaking, Customer Service, Social Media, Time Management, Social Networking, Teamwork
Education
The University of Texas at Arlington 2010 — 2014
Bachelor of Science (B.S.), Public Relation
Baylor Scott & White Health August 2015 - Present
Recondo Technology June 2013 - July 2015
Aetna February 2013 - June 2013
Recondo Technology March 2012 - February 2013
UnitedHealth Group: OptumHealth December 2011 - February 2012
Aetna February 2003 - October 2011
Texas Health Resources December 2002 - February 2003
Aetna April 2000 - December 2002
HealthSouth Rehabilitation Hospitals September 1999 - August 2000
Texas Health Resources September 1999 - December 1999
Skills
Microsoft Office..., Microsoft SharePoint &..., Case Management, Utilization Management, Case Managment, Disease Management, Nursing, Hospitals, Clinical Research
Education
The University of Texas at Austin
BSN, Nursing
Hub International August 2009 - Present
Aon July 2006 - August 2009
Aetna July 2003 - July 2006
Skills
Underwriting, Insurance, Brokers, Employee Benefits, Benefits Administration, Disability Insurance, Health Insurance, Life Insurance
Education
The University of Tennessee at Chattanooga 1998 — 2002
Bachelor's degree, Marketing/Marketing Management, General
Allstate August 2015 - Present
Allstate August 2015 - Present
Aetna September 2014 - December 2014
Geico Insurance November 2002 - February 2014
Skills
Property & Casualty..., Insurance, Commercial Insurance, General Insurance, Liability, Umbrella Insurance, Event Planning, Event Management, Sales, Training, Leadership
Education
Tidewater Community College
Associate of Science (AS), Business Administration and Management, General
Thomas Jefferson University May 2015 - Present
Jacobson Companies March 2012 - May 2015
Jacobson Companies June 2010 - March 2012
Lilly Pulitzer May 2009 - August 2009
Aetna June 2006 - August 2008
Skills
Supply Chain Management, Project Management, Logistics, 3PL, Logistics Management, Supply Chain, Team Leadership, Cross-functional Team..., Warehousing, Project Planning, CAD, Team Management, Project Management Tools, Business Development, Leadership
Education
Thomas Jefferson University 2015 — 2016
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
Thomas Jefferson University 2015 — 2016
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
The Pennsylvania State University 2006 — 2010
Bachelor of Science, Supply Chain and Information Systems
The Pennsylvania State University 2006 — 2010
Bachelor of Arts, Economics
Temple University Rome 2009 — 2009
International Business
Aetna August 2013 - Present
Estrella One Professional Services July 2012 - Present
Education
The University of Texas at San Antonio 1997 — 1999
Master of Arts (M.A.)
The University of Texas at San Antonio 1993 — 1995
Bachelor of Arts (B.A.)
Aetna June 2014 - Present
City and County of Denver October 2011 - April 2013
Wells Fargo September 2011 - September 2011
AT&T December 2009 - July 2011
AT&T April 2007 - December 2009
AT&T Mobility April 2005 - April 2007
PriceWaterhouseCoopers, Inc January 2005 - March 2005
University of Texas at Dallas February 2001 - December 2004
Skills
Sarbanes-Oxley Act, Internal Audit, Program Management, Auditing, IT Audit, CISA, Sarbanes-Oxley, Internal Controls, Budgets, Enterprise Risk..., Leadership, Project Management
Education
The University of Texas at Dallas 2007 — 2008
MS, Accounting
University of Texas at Dallas - Naveen Jindal School of Management 2003 — 2005
MBA, Accounting, Finance
The University of Texas at Dallas 2001 — 2003
B.S., Computer Science
Lourdes Convent High School - Surat, India
South Gujarat University
B.Sc., Chemistry
Meroney Public Affairs September 2014 - Present
Aetna Life Insurance Company January 2013 - October 2014
Aetna December 2006 - December 2012
Thompson Coe Cousins & Irons September 2003 - December 2006
Office of Public Insurance Counsel January 2003 - September 2003
Hannah & Plaut 2000 - 2003
Texas Attorney General January 2000 - December 2000
Classic Automotive Group September 1998 - January 2000
Johnson Spalding Doyle West Trent January 1996 - February 1998
Skills
Litigation, Coalitions, Government, Legislative Relations, Non-profits, Public Speaking, Legal Research, Strategic Planning, Event Planning, Legal Writing, Insurance Law, Policy Analysis, Fundraising, Strategic Communications, Community Outreach, Grassroots Organizing, State Government, Insurance, Policy, Philanthropy, Legislative Research, Health Policy, Politics, Volunteer Management, State Politics, Courts, Nonprofits, Legislation, Program Development, Grants, Speech Writing, Health Care Reform, Appeals, Crisis Communications, Research, Public Policy, Political Campaigns, Public Affairs, Media Relations, Mediation, Management, Legislative Affairs, Community Development, Message Development, Governmental Affairs, Medicaid, Corporate Communications, Crisis Management, Health Insurance, Non-profit...
Education
University of Houston Law Center 1991 — 1994
J.D., Law
The University of Texas at Austin 1987 — 1991
B.A., Psychology
Aetna July 2015 - Present
Arthur J. Gallagher and Co. September 2011 - July 2015
Skills
Financial Analysis, Data Analysis, Corporate Finance, Finance, Access, Analysis, Microsoft Excel, Business Analysis, Insurance, Microsoft Office, SharePoint, Outlook, SQL, PowerPoint, Microsoft Word, Customer Service, Financial Modeling, Project Management, Sales, Management, Leadership
Education
The University of Texas at San Antonio 2007 — 2011
Real Estate Finance and Development, Real Estate, Finance
Adaptive Insights Sr Project ManagerAcelityAugust 2012 - February 2015
USAA January 2011 - November 2012
American Funds May 2009 - December 2010
IBM Global Services October 2002 - August 2010
Aetna May 2005 - May 2009
Harcourt Assessment 2004 - 2005
Ohio Department of Education April 2003 - March 2004
Texas Worker's Compensation Commission 2002 - 2003
Accenture 1982 - 1988
Skills
Project Management, PMP, Adaptive Insights, Business Analysis, Leadership, SDLC, Analysis, Consulting, IT Strategy, Business Process, Data Center, Vendor Management, Program Management, PMO, Project Portfolio..., Business Process..., Requirements Analysis, Process Improvement, Software Project..., Integration, Management Consulting, Business Intelligence, Requirements Gathering, Visio, IT Management, Outsourcing, Event Planning, Event Management, Event Production
Education
The University of Texas at Austin - Red McCombs School of Business 1980 — 1982
MBA, Business Mangement
The University of Texas at Austin 1973 — 1975
BA, Government
MCG - part of the Hearst Health network May 2012 - Present
HM November 2008 - June 2012
Humana Military Healthcare Services January 2009 - October 2009
Intellica 2008 - 2009
ARMY July 2007 - June 2008
Mindleaf Technologies January 2006 - June 2007
Humana Military July 2004 - July 2005
Aetna January 2002 - June 2004
Skills
Program Development, Critical Care, Futuristic, Customer Experience, Achiever, Learner, Nursing, Utilization Management, Case Management, Performance Improvement, Healthcare Management, Process Improvement, Team Building, Managed Care, Healthcare, Case Managment, Disease Management, Hospitals, EHR, EMR, Medicare, Informatics, HIPAA, Future Trends, Program Management, Healthcare Information..., Software Documentation, Healthcare Consulting, Data Analysis, Quality Management, Policy, Medicaid, Quality Improvement, Home Care, Medicine, Inpatient, Training, Healthcare Industry, Patient Safety, Physicians, Quality Assurance, Telemetry
Education
University of Phoenix 2006 — 2007
MBA
Thomas More College 1987 — 1990
BSN, Nursing
Christ Hospital School of Nursing 1981 — 1984
Diploma RN, Nursing
Booth Hospital School for Practical Nurse Education 1976 — 1977
LPN, Nursing
Aetna December 2004 - Present
Aetna August 2002 - December 2004
Education
The University of Texas at Austin 1981 — 1985
Aetna August 2010 - Present
Humana September 2008 - January 2010
Methodist Healthcare System May 1990 - September 2005
Skills
Wellness, Wellness Coaching, Holistic Health, Fitness, Disease Management, Utilization Management, Case Managment, Nursing, Medicare, Managed Care, Healthcare, Healthcare Management, Home Care, Patient Advocacy, Medicaid, Utilization Review, Hospitals, Health Education, Certified Case Manager, Health Insurance
Education
Walden University 2005 — 2007
MSN, Nursing Education
The University of Texas Health Science Center at San Antonio 1990 — 1991
bsn, nursing
Prime Therapeutics January 2009 - Present
Prime Therapeutics July 2008 - October 2009
Aetna 2003 - 2008
Aetna Pharmacy Management 2003 - 2007
Ciba-Geigy 1982 - 1988
Skills
Pharmacy Benefit..., Managed Care, Health Insurance, Medicare Part D, Healthcare, Disease Management, Health Policy, Healthcare Industry, Leadership, Medicaid, Medicare, Pharmacy, Sales, Healthcare Consulting, HMO, Employee Benefits
Education
The University of Texas at Austin - The Red McCombs School of Business 1985 — 1987
Master of Business Administration (MBA), Business/Commerce, General
The University of Texas at Austin 1975 — 1977
BS, Pharmacy
Aetna 1998 - 1999
Education
University of Texas at Tyler 1996 — 2008
The University of Texas at Austin
Aetna February 2009 - Present
Aetna February 2003 - February 2009
Aetna July 1998 - February 2003
Allstate HealthCare February 1997 - July 1998
HealthSouth September 1994 - February 1997
Parkland Hospital January 1993 - September 1994
Skills
Strategic Planning, Project Management, Agile & Waterfall..., Leading Diverse Teams, Growing Teams, Talent Developer, Healthcare Information...
Education
The University of Texas at Arlington 1988 — 1992
Bachelor of Science (BS), Registered Nursing/Registered Nurse
Southeast Asia Union College, Singapore 1987 — 1988
General Studies
Aetna June 2013 - Present
HEALTHY CONNECTIONS HOMECARE SERVICES INC January 2010 - Present
St. Luke's Baptist Hospital March 2011 - April 2012
Kelsey-Seybold Clinic September 2008 - October 2010
St. Joseph Medical Center June 2007 - September 2008
Skills
Nursing, Hospitals, Healthcare, Healthcare Management, BLS, ACLS, Patient Safety, Clinical Research, Inpatient, Microsoft Office, Accounting, 10 Key, Medical Terminology, Medical Billing, medical coding, Accounts Payable, Disease Management, Cpr Certified, Medical Coding, Patient Advocacy, Utilization Management, Nursing Care, Quality Patient Care, ICD-9, CPT, Certified Case Manager, Utilization Review, IV, Vital Signs, Direct Patient Care, HIPAA, Patient Education, Case Management
Education
The University of Texas Medical Branch at Galveston 2008 — 2010
Master's degree, Nursing Administration
The University of Texas Health Science Center at Houston 2004 — 2007
Bachelor's degree, Registered Nursing/Registered Nurse
Aetna May 2000 - Present
Aetna April 1997 - May 2000
Skills
Underwriting
Education
The University of Texas at Arlington
Optima Health March 2012 - Present
Aetna July 2011 - April 2012
Independent Insurance Agent August 2010 - August 2011
The Insurance Exchange May 2009 - August 2010
WellCare Health Plans 2006 - 2009
UnitedHealthcare/PacifiCare/Pacific Life (Acquisitions) August 1996 - July 2006
Skills
Brokers, Underwriting, Employee Benefits, Medicare, Insurance, Account Management, Health Insurance, Managed Care
Education
The University of Texas at Austin
Communications
University of Phoenix
BS, Business Management
Aetna December 2011 - Present
Unum June 2007 - November 2011
UnumProvident April 1996 - May 2001
Unum March 1993 - April 1996
Unum April 1986 - March 1993
Skills
Risk Management, Customer Focused, Quality, Attention To Detail, Production Oriented, Good Documentation..., Team Player
Education
Thomas College 1980 — 1982
Accounting, and Business Administration
Qlik April 2014 - Present
Pfizer 2009 - 2012
Wyeth 2007 - 2009
Wyeth 2000 - 2007
AstraZeneca 1999 - 2000
Aetna April 1994 - 1999
IMS Health 1988 - 1994
Skills
Drug Development, Pharmaceutical Industry, PMP Certified, Lean Six Sigma, Project Management, Project Management Tools, Training Delivery, Training Manuals, Training Programs, Project Portfolio..., PMP, Integration, MS Project, Clinical Development, Six Sigma
Education
Thomas Jefferson University 1978 — 1982
Bachelor of Science, Medical Technology
DEF PRODUCTS LLC. March 2013 - Present
Aetna Inc. September 2011 - January 2013
Aetna September 2010 - September 2011
Aetna National Accounts April 2008 - August 2010
Aetna Global Benefits August 2005 - April 2008
Aetna Global Benefits August 2002 - July 2005
Aetna Global Benefits April 2001 - August 2002
Skills
Sales, Health Insurance, Account Management, New Business Development, Insurance, Managed Care, Employee Benefits, Management, Strategic Planning, International Sales, Healthcare, Leadership, Strategy, Team Building, Selling
Education
Thunderbird School of Global Management 2004 — 2006
MBA, International Business
University of San Diego 1983 — 1987
BA, Spanish, Business, Leadership
Universidad de Salamanca 1986 — 1986
1 year program, Spanish--through USD
Silberstein Insurance Group (SIG) August 2013 - Present
Coventry Health Care June 2011 - July 2013
Health Advocate February 2006 - November 2010
UnitedHealthcare June 2001 - February 2006
Aetna 1992 - 2001
Skills
Employee Benefits, Health & Wellness..., Captives, Leadership, Managing Effectively..., Health Care Reform, Sales, Marketing, Strategic Planning, Program Management, Health Insurance, Health Plan Service..., Customer Retention, Regional and National..., Sales and Account..., Member Health Advocacy, Vendor Management, Insurance, Account Management, Sales Management
Education
Towson University 1987 — 1991
Bachelor of Science (B.S.), Mass Communication/Public Relations
Towson University
Bachelor of Science (B.S.), Mass Communication/Media Studies
Aetna April 2013 - Present
Time Warner Cable July 2012 - February 2013
Time Warner Cable March 2008 - July 2012
Time Warner Cable May 2006 - March 2008
Time Warner Cable April 2006 - May 2006
Time Warner Cable June 2003 - March 2006
Skills
Call Center, Telecommunications, Training, Management, Coaching, Training Facilitation, Training Delivery, Training Management, Process Improvement, Performance Management, Training Manuals, Instructional Skills, Adult Learning Theory, Adult Learning..., VoIP, Cable Television, Instructor-led Training, Vendor Management, Curriculum Design, Webinars, Call Centers, Cross-functional Team..., Customer Retention, Customer Experience, Customer Satisfaction, Wireless, Leadership, Direct Sales, Broadband, Instructional Design, Troubleshooting, Employee Training, Sales Operations, Project Management, Time Management, Team Building, Technical Support, Team Leadership, Customer Service, Account Management
Education
The University of Texas at San Antonio 2001 — 2003
Bachelors Degree - Business Information Systems, Business IS
FirstCare Health Plans June 2014 - Present
AMV Consulting Services, LLC June 2012 - Present
Aetna November 2012 - May 2014
Texas Department of State Health Services January 2008 - June 2012
Skills
Public Administration, Government, Public Policy, Policy Analysis, Policy, Legislative Relations, Public Health, Program Evaluation, Government..., Program Development, Emergency Management, Community Outreach, Grants, Grant Writing, Preparedness, Strategic Leadership, Crisis Management, Internal Medicine, Collaborative Problem..., Quality Management, Leadership, Healthcare, Program Management, Clinical Research, Medicine, Strategic Planning, Healthcare Management, Management
Education
Harvard School of Public Health 1996 — 1997
Master of Public Health (MPH), Minority Health Policy
The University of Texas Medical Branch at Galveston 1989 — 1993
Doctor of Medicine (MD), Medicine, High Honors
The University of Texas at Austin 1988 — 1989
Bachelor of Arts (B.A.), Biology, General
The University of Texas at Austin 1984 — 1988
Bachelor of Science (BS), Mechanical Engineering
Central Catholic High School 1980 — 1984
HS Diploma, 4.0
Self Employed August 2012 - Present
Williamson County June 2013 - October 2014
Aetna March 2012 - July 2012
Austin Recovery March 2010 - February 2012
Austin Travis County MHMR August 2009 - March 2010
Skills
Family Therapy, Case Managment, Group Therapy, Crisis Intervention, Mental Health, Treatment, Social Services, Behavioral Health, Psychotherapy, Dual Diagnosis, Substance Use Disorders, Mental Health Counseling, Adolescents, Motivational..., Chemical Dependency, Case Management
Education
The University of Texas at Austin 2007 — 2009
M.Ed, Counselor Education
EMSI August 2015 - Present
US Navy June 2015 - August 2015
Dex Media June 2013 - June 2015
Soul Kontrollaz Productions November 2012 - January 2014
Nautilus Hyosung America March 2012 - June 2013
The University of Texas at Arlington September 2012 - December 2012
Meals On Wheels, Inc. of Tarrant County September 2012 - December 2012
American Heart Association April 2012 - September 2012
Aetna August 2011 - February 2012
SuperMedia LLC November 2007 - July 2011
Skills
Public Relations, Social Media, Facebook, Press Releases, Social Media Marketing, Advertising, Social Networking, Event Planning, Sales, Public Speaking, Newsletters, Marketing Communications, Time Management, Management, Event Management, Microsoft Office, Journalism, Customer Service, Interviewing Skills, Call Centers, Service Level Management, Hiring, Leadership, Training, Marketing, Team Building, Blogging, Microsoft Excel, SAP, PowerPoint, Microsoft Word, Empower, Crystal Reports, SEA, Scheduling
Education
The University of Texas at Arlington 2009 — 2012
Bachelors Degree in Communications, Public Relations/Image Management and minor in Journalism, 3.0
The University of Texas at Arlington 2009 — 2012
Bachelors Degree in Communication with Minor in Journalism, Communication and Media Studies
AEGON Americas 2010 - 2012
Adecco 2009 - 2010
GW Equity 2007 - 2009
Ceridian 2002 - 2007
Cartesis (PWC Company) 2000 - 2002
UICI Administrators 1994 - 2000
Aetna 1989 - 1994
Skills
Financial Analysis, Financial Modeling, Mergers, Acquisition Integration, Data Analysis, Project Planning, Project Management, MS Project, Business Strategy, Business Analysis, New Business Development, Operations Management, Business Process..., Outsourcing, Multinational, International Project..., Call Center, Healthcare Information..., Information Architecture, Due Diligence, Operational Due..., Financial Reporting, Change Management, Management, Program Management, Strategy, Vendor Management, Finance, Analytics, Consulting, Strategic Planning, Contract Negotiation, Budgets, PMO, Business Process, Valuation, Process Improvement, Executive Management, Financial Services, Project Portfolio..., Solution Architecture, IT Strategy, Portfolio Management, Competitive Analysis, BPO, Six Sigma, Insurance, PMP, Business Planning, Team Management
Education
The University of Texas at Dallas - School of Management 2005 — 2007
MBA, International Business, 3.95
The University of Texas at Arlington
BBA, Finance
Capital City Roofing LLC October 2010 - Present
Capital City Roofing LLC 2010 - 2011
Aetna November 1988 - March 1994
Skills
Construction, Contractors, Construction Management, Roofers, Residential Homes, Building Materials, Contract Negotiation, Negotiation, Roofs, Home Inspections, Inspection, Process Scheduler, Sales, Green Building, Renovation, Contract Management, Carpentry
Education
The University of Texas at Austin 1979 — 1984
BBA, Business
Children's Medical Center January 2014 - Present
CIGNA Behavioral Health June 2011 - April 2013
Aetna March 2008 - January 2011
United HealthCare February 2005 - March 2008
Social Work PRN November 2004 - February 2005
Glen Oaks Hospital January 2004 - October 2004
The Parenting Center October 2000 - December 2003
Children's Medical Center September 1999 - December 2003
Skills
Psychotherapy, Case Managment, Behavioral Health, Inpatient, Healthcare, Training, Stress Management, Clinical Research, Therapists, Medicare, Hospitals, Utilization Management, Medicine, Disease Management, Managed Care, Treatment, Mental Health, Leadership, Healthcare Management, Coaching, HIPAA, Social Services, Program Development, Medicaid, Home Care, Utilization Review, Quality Improvement, Psychiatry, Health Insurance, Patient Advocacy, Community Outreach, Rehabilitation, Crisis Intervention, Case Management, Resume Writing, Health Education, Elder Care, Career Development, Leadership Development, Acute Care, Healthcare Information..., Critical Care, Employee Benefits, Nonprofits, Volunteer Management, Medical Case Management, Motivational...
Education
The University of Texas at Arlington
M.S, Social Work
The University of Texas at Dallas
B.A, Psychology
Aetna February 2013 - Present
MadMan Creative 2001 - February 2013
Equity Engineering Group June 2010 - January 2013
LevelTen Interactive February 2007 - June 2010
Newgen 2003 - 2006
Skills
Drupal, CSS, HTML, Screenwriting, Web Strategy, SEO, Wordpress, Google Analytics, Social Media, Online Advertising, Web Development, Web Design, XHTML, Project Management, Email Marketing, jQuery, Social Media Marketing, JavaScript, Content Management, Strategic Planning, Marketing Strategy, Web Video, Adobe Creative Suite, Copywriting, Content Strategy, PPC, Organic Search, Marketing, Building Relationships, Maintaining..., New Business Development, Account Management
Education
Mount Carmel High School
High School
The University of Texas at Austin
B.S., Communications - Film
University of California, San Diego
Web Publishing
STRMC January 2014 - Present
TRMC September 2012 - January 2014
The Methodist Hospital System June 2004 - September 2012
Aetna January 2000 - June 2004
Kelsey-Seybold Clinic January 1999 - January 2000
Clear Lake Regional Medical Center February 1996 - January 1999
Skills
Physician Relations, Healthcare Management, Nursing, Acute Care, Healthcare, Hospitals, Managed Care, Inpatient, Healthcare Information..., ICU, Healthcare Consulting, Patient Safety, EHR, Physicians, BLS, Critical Care, Case Managment, Utilization Management, Quality Improvement, EMR, ACLS, Medicare, HIPAA, Nursing Education, Medical Terminology, Epic Systems, Informatics, Revenue Cycle, JCAHO, Patient Education, Medicine, Ambulatory, PALS, Emergency Medicine, Health Education, Cerner, Public Health, CPOE, Surgery, Cardiology, Pediatrics, Meditech, Case Management, Performance Improvement, Clinical Research, Medical/Surgical, Leadership, Process Improvement, Management
Education
University of Houston-Clear Lake 1999 — 2002
MBA
The University of Texas at Austin 1990 — 1995
Bachelor of Science, Nursing
Aetna April 2005 - Present
Dallas Metrocare Services March 2004 - February 2005
Communities in Schools Dallas November 2002 - March 2004
Skills
Case Managment, Social Services, Customer Service, Provider Relations, Behavioral Health, Mental Health, Non-profits, Employee Benefits, Customer Retention, Program Management, Program Development, Workforce Management, Call Centers, Managed Care, Nonprofits, Leadership Development, Healthcare, Case Management
Education
The University of Texas at Arlington
Social Work
Wells Fargo Home Mortgage July 2012 - Present
Federal Financial Group LLC March 2011 - July 2012
Mutual Of Omaha February 2011 - April 2012
Aetna August 2009 - March 2011
Enterprise Rent-A-Car May 2006 - February 2009
Skills
Insurance, Marketing, Customer Service, Team Building, Sales, Cold Calling, Microsoft Office, Resume Writing, Universal Life, Wealth, Whole Life, Life Insurance, Roth IRA, Health Insurance, Term Life Insurance, Homeowners, Long Term Care Insurance, Disability Insurance, Long-term Care, Mortgage Marketing, Mortgage Lending, Business Development, Residential Mortgages, Retirement, 401k Rollovers, Financial Planners, Refinance, Investments, Debt Consolidation, Mortgage Banking, Loans, Lead Generation, Fixed Annuities, VA loans, FHA, Online Marketing, Real Estate, Social Media, Social Networking, Strategic Financial...
Education
The University of Texas at San Antonio
Bachelors, History
University Health System May 2015 - Present
Aetna November 2003 - Present
Texas House of Representatives January 2014 - August 2014
Skills
Insurance, Customer Service, Management
Education
The University of Texas at San Antonio 2013 — 2015
Master of Social Work (MSW)
The University of Texas at San Antonio
Bachelor of Arts (BA), Sociology
Aetna August 1988 - Present
Skills
Business Analysis, Health Insurance, Process Improvement, Insurance, Requirements Gathering, Requirements Analysis, Project Management, Business Process..., HIPAA, Integration
Education
The University of Texas at Arlington 1988 — 1989
Psychology
Sam Houston High School 1984 — 1987
Abbitt Realty Company, LLC June 2015 - Present
Non-Profit May 2013 - December 2014
Commonwealth of Virginia July 2011 - April 2013
Commonwealth of Virginia March 2010 - March 2011
Commonwealth of Virginia/Thomas Nelson College January 2008 - March 2010
Newport News Shipbuilding Employees Credit Union (now BayPort) June 2004 - July 2005
Old Point National Bank January 2000 - September 2003
Goodman Segar Hogan Hoffler Commercial Real Estate July 1997 - June 1999
Capital One October 1994 - December 1996
Aetna May 1991 - 1994
Skills
Customer Service, Sales, Training, Leadership, Strategic Planning, Marketing, Social Networking, Community Outreach, Team Building, Public Relations, Public Speaking, Coaching, New Business Development, Program Management, Banking/finance, Government Procurement, Human Resources, Accounts Payable, Recruiting, Research, Policy, Time Management, Fundraising, Project Management, Policy Analysis, Event Planning, Management, Open Houses
Education
Thomas Nelson Community College 1978 — 1980
Associate of Arts and Sciences (AAS)
Thomas Nelson Community College 1978 — 1980
A.A.S.
Bethel High School
Diploma
UnitedHealth Group June 2014 - Present
MD Anderson Cancer Center December 2008 - Present
Aetna 2013 - 2014
Skills
Microsoft Office, Microsoft Excel, Healthcare, Outlook, PowerPoint, Microsoft Word, Hospitals
Education
The University of Texas Medical Branch at Galveston 2008 — 2010
Bachelor of Science (BS), Registered Nursing, Nursing Administration, Nursing Research and Clinical Nursing
Aldera, Inc. March 2015 - Present
Aetna April 2013 - March 2015
Coventry Health Care, an Aetna Company June 1995 - April 2013
Skills
Microsoft Office, Access, Microsoft Excel, PowerPoint, Visual Basic, DBMS, IDX, Project Management, Healthcare Information..., SQL, Healthcare Industry, Requirements Gathering, Requirements Analysis, Requirements Management, Business Analysis, System Testing, Data Conversion, System Conversion, Project Coordination, SDLC, Systems Analysis, HIPAA, Process Improvement, Testing, PMO, Analysis, Business Requirements, Change Management, Gap Analysis, Leadership, Waterfall, Use Case Analysis, SharePoint, Business Process, Health Insurance, Business Process..., Agile Methodologies, Integration, User Acceptance Testing, Functional..., Information Technology, Requirements..., Data Mapping, Agile, Full SDLC, Functional Requirements, Visio, Insurance, Business Intelligence, Healthcare
Education
Thompson Institute 1993 — 1994
Medical/Clinical Assistant
Aetna April 2014 - Present
Skills
Customer Service, Healthcare, Insurance, Outlook, Microsoft Office, Team Building, Public Speaking, Training, Leadership, Nonprofits, Management, Marketing, Process Improvement, PowerPoint
Education
University of Texas at Tyler 2015 — 2017
Master's degree, Human Resources Development
The University of Texas at Arlington
Bachelor of Arts (B.A.), Communications
Aetna March 2011 - Present
Coventry Health Care March 2011 - May 2013
URS Corporation March 2010 - January 2011
Managed Care Advisors June 2009 - March 2010
Dan Ryan Builders March 2007 - January 2009
KB Home February 2004 - November 2006
SAIC January 2000 - January 2003
Skills
Domestic and..., Meeting Planning, Dinners, Microsoft Office, Administrative..., Customer Service, Travel Arrangements, Event Planning, Calendaring, Executive Support, Conference Coordination, High Level Of..., Office Management, Expense Reports, Project Planning, Human Resources, Confidentiality, Leadership, Administrative..., Insurance, Management
Education
Towson University
Aetna April 2015 - Present
Altius Health Plans 2008 - Present
Primary Health Plan 2004 - 2008
American Family Insurance December 2002 - February 2005
Skills
Health Insurance, Insurance, Employee Benefits, Disability Insurance, Brokers, Account Management, Claim, Healthcare, Health Policy, Benefits Administration, Direct Sales, Problem Solving, Sales, Training, Small Business
Education
Tompkins Cortland Community College 1997 — 1999
Business Management, AAS, Business Administration and Management, General
Capital High School
Capital High School
Centene Corporation - Superior HealthPlan November 2013 - Present
Aetna May 2013 - October 2013
Coventry Health Care May 2012 - May 2013
Humana December 1994 - May 2012
Skills
Health Insurance, Claim, Insurance, Claims Management, Medicare, Provider Relations, Healthcare Management, Employee Benefits, Medicaid, Employee Engagement, Managed Care, Health Policy, HIPAA, Healthcare, HMO
Education
The University of Texas Health Science Center at San Antonio 1974 — 1976
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
ShockWatch December 2012 - Present
Nokia April 2002 - April 2012
Baymont Inn & Suites Arlington, TX May 2001 - April 2002
Aetna June 1996 - August 1998
Skills
Corel Draw, Photoshop, Illustrator, XML, HTML, Gif Animator, Icons, Labels, Pad Printing, Heat Transfer, Project Management, Program Management, Salesforce.com, Sales, Strategy, Cross-functional Team..., Telecommunications, Leadership, Product Development, Process Improvement
Education
Bachelor 1998 — 2002
Interdisciplinary Studies, Graphic Communications
The University of Texas at Arlington 1998 — 2002
BS, Interdisciplinary Studies
The University of Texas at Arlington 1998 — 2002
Bachelor of Arts, Studies
Business Professionals of America
Aetna November 2000 - Present
US Air Force Reserve January 2012 - October 2013
US Air Force Reserve June 2008 - January 2012
US Air Force Reserve November 2002 - June 2008
United States Air Force April 2004 - July 2004
Skills
Quality Management, Case Management, Patient Safety, Disease Management, Case Managment, Utilization Management, Quality Auditing, Infection Control, Nursing, Healthcare Information..., Leadership, Management, Hospitals, Medicare, Health Insurance, HIPAA, Healthcare, Healthcare Management, Managed Care
Education
Air University - Air War College 2005 — 2008
Credits toward MBA, Leadership, Command, Management
The University of Texas at Austin 1984 — 1986
MSN, Nursing and Administration
University of Illinois at Chicago 1979 — 1983
BSN, Nursing
Erickson Living May 2014 - Present
Aetna May 2013 - Present
Emeritus at Sugar Land April 2009 - April 2013
Christian Brothers Automotive New Territory November 2002 - April 2007
Home Health Resources May 1997 - December 2003
Skills
Public Speaking, Healthcare, Long-term Care, Strategic Planning, Elder Care, Medicare, Nursing, Hospitals, Healthcare Management, Coaching, Customer Service, Leadership, Budgets, Non-profits, Nonprofits, Seniors, Community Outreach, Contract Negotiation, Leadership Development, Team Building, Mental Health, Medicaid, Treatment, Fundraising, Wound Care, Training, Social Services, Alzheimer's disease, Case Managment, Physicians, Patient Advocacy, Physician Relations, Independent Living, Managed Care, Retirement Homes, Disease Management, Healthcare Consulting, Compassion, Healthcare Industry, Acute Care, Patient Safety, Utilization Management, Program Development, Rehabilitation, Case Management, Patient Education, HIPAA
Education
The University of Texas Health Science Center at San Antonio 1973 — 1977
BSN, Nursing
Aetna January 2007 - February 2014
Brunswick Group September 2005 - January 2007
Skills
Marketing, Advertising, Product Marketing, Product Development, Thought Leadership, Corporate Social..., Messaging, Marketing Research, Community Development, Public Affairs, Corporate Communications, Strategic Communications, Internal Communications, Marketing Communications, Crisis Communications, Media Relations, Public Relations, Integrated Marketing, Finance, Strategy, Program Management, Mergers & Acquisitions, Leadership, Insurance
Education
The University of Texas at Austin
Aetna January 2015 - Present
The LIVESTRONG Foundation December 2012 - January 2015
Communities in Schools August 2012 - December 2012
Skills
Nonprofits, Community Outreach, Fundraising, Volunteer Management, Spanish, Case Management, Microsoft Excel, Microsoft Word, Social Services, Program Development, Mental Health
Education
The University of Texas at Austin 2008 — 2012
Bachelor of Social Work (BSW), Social Work, Business Foundation Certificate
Aetna January 2014 - Present
Coventry Health Care an Aetna Company April 2012 - January 2014
Customized Group Benefits May 2011 - April 2012
Toyota Motor Engineering and Manufacturing of North America May 2009 - November 2009
Linebarger Goggan Blair & Sampson December 2007 - August 2008
JL Wortham March 2006 - September 2007
JL Wortham May 2001 - September 2006
Texas House of Representatives January 2005 - May 2005
Skills
Insurance, Public Relations, Editing, Civil Litigation, Legal Research, Legal Writing, Litigation, Courts, Mediation, Legal Assistance, Family Law, Corporate Law, Immigration Law, Intellectual Property, Contract Negotiation, Research, Outlook, Microsoft Office, Leadership, Employee Benefits, Customer Service, Management, Medicare, Policy, Workers Compensation
Education
Northern Kentucky University—Salmon P. Chase College of Law 2008 — 2011
Doctor of Law (J.D.), Cum Laude, Law, Cum Laude
The University of Texas at San Antonio 2003 — 2005
Bachelor of Arts, Political Science, Cum Laude
Gallagher Benefit Services May 2013 - Present
GL Group November 2011 - Present
Aetna July 2011 - November 2011
Aetna, INC. May 2005 - July 2011
Skills
Insurance, Underwriting, Financial Analysis, Strategic Planning, Forecasting, Health Insurance, Disability Insurance, HR Consulting, Insurance Consulting, Employee Benefits, Health Savings Accounts, Management, Medicare, Sales, Managed Care, Account Management, Property & Casualty..., Life Insurance, Strategic Financial..., Brokers, Long-term Care, Term Life Insurance, COBRA, Workers Compensation, 401k, Accident, Claims Management, General Insurance, HMO, Claim, Health Care Reform, Reinsurance
Education
The University of Texas at Austin - The Red McCombs School of Business 2010 — 2013
MBA, Finance
The University of Texas at Austin - Red McCombs School of Business 2001 — 2005
BBA, Finance
Dell Financial Services 2005 - Present
Aetna 2002 - 2003
Arthur Andersen 2000 - 2002
Skills
Process Improvement, Financial Analysis, Business Analysis, Financial Modeling, Business Process...
Education
The University of Texas at Austin - Red McCombs School of Business
MBA
Cigna May 2014 - Present
Aetna 2011 - May 2014
Cigna October 2010 - July 2011
Cigna April 2009 - October 2010
Cigna March 2007 - April 2009
Skills
Financial Modeling, Strategy, Risk Management, Strategic Financial..., Strategic Planning, Financial Analysis, Mergers & Acquisitions, Forecasting, Sales Operations, Microsoft Excel, Process Improvement, Business Development, Analysis, Cross-functional Team..., Business Process...
Education
The University of Texas at Austin - Red McCombs School of Business 2002 — 2004
MBA, Finance
United States Military Academy at West Point 1993 — 1997
B.S., Operations Research
Healthspan April 2013 - Present
Senior Insurance Brokerage April 2011 - April 2013
Anthem December 2009 - April 2011
Aetna August 2007 - November 2009
American Family Insurance December 2006 - July 2007
Humana MarketPOINT January 2005 - November 2006
Skills
Medicare, Sales, Marketing, Marketing Strategy, Business Planning, Insurance, Health Insurance, Employee Benefits, Renters, Property & Casualty..., Sales Management
Education
Thomas More College 2008 — 2010
MBA, Business Administration
University of Louisville 1999 — 2004
Bachelor, Sport Administration
Covington Catholic
Aetna September 1994 - Present
Education
The University of Texas at Dallas 1981 — 1986
Aetna November 1999 - Present
Resources For Living, Aetna Behavioral Health 1999 - Present
Horizon Behavioral Health 1999 - November 2009
Resources For Living November 1999 - March 2008
Education
The University of Texas at Austin
Bachelor of Arts, Sociology/Psychology
Teacher Retirement System of Texas August 2012 - Present
Aetna September 2006 - June 2012
USAA 2004 - 2006
Skills
Customer Service, Microsoft Excel, Leadership, Process Improvement, Healthcare, Training, Team Building, Outlook, Strategic Planning, Project Management, Medicare, Insurance, Public Speaking, Analysis
Education
The University of Texas at San Antonio 2007 — 2011
BA, Public Relations, Advertising, and Applied Communication
Aetna March 2012 - Present
Lockton Companies July 2010 - March 2012
Bryant Wharton October 2009 - July 2010
BCBS of GA January 2009 - October 2009
Deloitte Consulting July 2007 - November 2008
CIGNA Healthcare November 2001 - July 2007
Skills
Employee Benefits, Underwriting, Health Policy, Dentistry, Health Savings Accounts, Health Insurance, Insurance, Brokers, Benefits Administration, Claim, Disability Insurance, Group Medical, Account Management, Healthcare, Leadership, Life Insurance, Managed Care, Management, Term Life Insurance
Education
The University of Tennessee at Chattanooga 1998 — 2001
Bachelor of Science (BS), Finance
UT Southwestern Med Cntr Dallas January 1996 - Present
Aetna June 1988 - May 1995
BCBSTx May 1976 - June 1988
Skills
Healthcare, Healthcare Management, Hospitals, Clinical Research, Surgery, Informatics, Medicare, Oncology
Education
The University of Texas at Arlington 1975 — 1976
Aon Hewitt Consulting June 2010 - Present
Hewitt Associates April 2003 - May 2010
Aon 2010 - 2010
Aetna 1990 - 1994
Skills
Health Insurance, Healthcare, Employee Benefits, Benefits Administration, Defined Benefit, Managed Care, Medicare, Health Savings Accounts, Leadership, Healthcare Management, Health Policy, Insurance, HIPAA, Healthcare Information..., Healthcare Consulting, Disease Management, EMR, Hospitals, Medicaid, Medicine, Medicare Part D, Long-term Care, Provider Relations, Healthcare Industry, Health Care Reform, PPO, COBRA, HMO, Employee Wellness, Pharmacy Benefit..., ERISA, Informatics
Education
The University of Texas at Austin 1967 — 1975
Aetna December 2004 - Present
Johnson & Johnson February 1970 - December 1989
Skills
Sales Management, Negotiation, Social Media, Marketing, New Business Development
Education
Thomas Edison State College 1980 — 1982
Associate's Degree, Business Administration and Management, General, 4.0
Berkley Secretarial School 1968 — 1969
Certificate, Administrative Assistant and Secretarial Science, General
UT Southwestern Medical Center July 2009 - Present
Richards Marketing & Communications June 2007 - July 2009
Aetna May 2005 - May 2007
Richards Marketing & Communications 2001 - 2005
American Heart Association 1999 - 2001
Edelman PR 1998 - 1999
Pacificare Health Systems 1996 - 1998
Blue Cross and Blue Shield of Texas 1994 - 1996
Aetna, Inc. 1989 - 1994
Skills
Marketing Communications, Advertising, Media Relations, Public Relations, Corporate Communications, Leadership, Newsletters, Marketing, Internal Communications, Brochures, Direct Marketing, Management, Start-ups, Budgets, Product Launch, Program Management, B2B, Strategic Planning
Education
The University of Texas at Austin
Bachelor's Degree
Aetna IT Program ManagerAetnaJanuary 2012 - Present
Reliance Insurance Company 1992 - 1999
Skills
SDLC, Enterprise Architecture, Business Analysis, Data Warehousing, Visio, Requirements Analysis, Microsoft SQL Server, Requirements Gathering, Project Portfolio..., Process Improvement, Vendor Management, Software Project..., PMP, Resource Management, SharePoint, IT Strategy, Business Intelligence
Education
The University of Texas at Austin 1986 — 1989
BBA, Business Administration - Marketing
HUB International January 2013 - Present
Poms & Associates April 2010 - January 2013
Alliant Insurance Services 2008 - 2009
Prudential Financial November 2002 - September 2007
CSC January 1999 - April 2001
Towers Perrin April 1997 - January 1999
Aetna November 1993 - April 1997
Skills
Employee Benefits, Benefits Administration, Insurance, Brokers, Negotiation, Property & Casualty..., Strategic Planning, Commercial Insurance, COBRA, Team Building, Human Resources, Claim, Underwriting, Health Insurance, Risk Management, Workers Compensation, Project Management, Disability Insurance, Long-term Care, Managed Care, Leadership
Education
The University of Texas at Austin 1980 — 1984
Bachelors Degree, Business Management
New Trier West
Pearce Point Development October 2002 - Present
PubsHub 2014 - 2014
Complete Healthcare Communications 2013 - 2014
fmi direct November 2011 - March 2013
Pitney Bowes April 2008 - October 2011
Culbert + Rothmund Design and Development September 2005 - February 2008
Randstad April 2001 - September 2002
Pearce Point Development Company May 1999 - April 2001
Aetna 2000 - 2001
The Franklin Mint 1988 - 1999
Skills
Project Management, Recruiting, Marketing, Marketing Communications, Direct Mail, Direct Marketing, Client Liaison, Team Building, Corporate Branding, Corporate Communications, Strategy, Art Direction, Email Marketing, Account Management, Creative Direction, Illustrator, Advertising, Integrated Marketing, Sales, Management, Online Advertising, Publishing, Logo Design, Social Media Marketing, Graphics, Brand Development, Digital Marketing, E-commerce, Online Marketing, Interactive Marketing, Customer Retention, Lead Generation, Branding & Identity, SEO, B2B, Adobe Creative Suite, Web Design, Creative Strategy, Multi-channel Marketing, Digital Strategy, Corporate Identity, CRM, Brochures, Copywriting, Catalogs, SEM, Concept Development, B2B Marketing, Digital Media, Trade Shows
Education
University of The Arts
Bachelor of Fine Arts (B.F.A.), Illustration
Aetna
Skills
Health Insurance, Insurance
Education
The University of Texas at Arlington - College of Business 1995 — 1999
BBA, Management
Tyler Technologies, Inc November 2006 - Present
Aetna 1989 - 1994
Aetna Health Plans 1989 - 1994
Education
The University of Texas at Dallas
Bachelor of Science, Computer Science
CIGNA Healthcare April 2010 - Present
Cumulus Broadcasting October 2009 - April 2010
Aetna June 2004 - October 2008
Skills
Sales, Employee Benefits, Health Insurance, Insurance, Sales Management, Health Savings Accounts, Life Insurance, Account Management, Disability Insurance, Healthcare, Managed Care, Marketing Strategy, Medicare, Public Speaking, Sales Process
Education
The University of Texas at Austin - Red McCombs School of Business 2000 — 2004
BBA, Management
Realty ONE Group April 2015 - Present
Floo-id Yoga February 2013 - July 2013
Aetna November 2007 - August 2012
US Preferred Realty, Inc April 2009 - August 2010
CVS Caremark Corporation 2002 - 2007
Education
The University of Texas at Austin 1995 — 1999
Doctor of Pharmacy, Pharmacy
BAE Systems July 2008 - Present
CSC 2000 - 2008
Nortel 1998 - 2000
Database Consultants 1996 - 1998
Aetna 1985 - 1996
Infostat 1983 - 1984
HBO & Co 1981 - 1983
Skills
Oracle E-Business Suite, Oracle RAC, Oracle Enterprise..., Microsoft SQL Server, RMAN, Oracle, Performance Tuning, Shell Scripting, Oracle Applications, Database Administration, Data Guard, Oracle Fusion Middleware, Cloud Computing, Solaris, Unix, Databases, Disaster Recovery, Unix Shell Scripting, PL/SQL, HP-UX, Oracle Discoverer, SQL Tuning, Oracle Grid, ITIL
Education
The University of Texas at Dallas 1978 — 1981
Bachelor of Science (B.Sc.), Management Information Systems, General
Berkner High School
Aetna May 2007 - Present
Valley Hand and Plastic Surgery, P.A. June 1993 - September 1999
Education
The University of Texas-Pan American 1989 — 1996
BA, General Business
Vohra Wound Physicians February 2012 - Present
LifeBridge Health March 2010 - March 2012
AmeriChoice, Inc. November 2007 - March 2010
Southern Living at HOME February 2001 - November 2007
Aetna June 1995 - February 2001
A.L. Pharma, Inc. January 1989 - June 1995
Skills
Hospitals, Healthcare, Cerner, EMR, Health, Healthcare Management, Healthcare Industry, Referrals, Physician Recruitment, Sales Recruitment, Strategic Planning, Management, Recruiting, Wound Care, Team Building, Clinical Research, Sales, New Business Development, Negotiation, Physicians, Contract Negotiation, Budgets, Orthopedic
Education
Towson University 1985 — 1989
B.S., Health Science
Bowie High School
Bachelor of Science in Health
CORT November 2012 - September 2014
Verizon Wireless April 2012 - August 2012
Verizon Wireless August 2010 - August 2012
Aetna April 2001 - December 2008
Aetna January 2000 - April 2001
Aetna/Prudential January 1998 - January 2000
Tx Dept. of Human Service January 1994 - May 1997
Skills
Quality Management, Policy, Process Improvement, Data Analysis, Escalation Management, Customer Retention, Customer Experience, Troubleshooting, Staff Development, Customer Service, Problem Solving, Team Leadership, Incident Handling, Management, Vendor Management, Leadership, Quality Assurance, Telecommunications, Project Management, Coaching, Software Documentation, Cross-functional Team..., Workforce Management, Training, Negotiation, Team Management, Analysis, Wireless, Project Planning, Strategy, Employee Training, Program Management, Change Management, Business Process, Customer Satisfaction, Performance Management, Call Centers, Team Building, Technical Support, Sales
Education
University of Houston Victoria 2009 — 2013
Business Administration, Management and Operations
The University of Texas at Austin 1988 — 1991
Business Administration
JPMorgan Chase 2012 - Present
CB Richard Ellis 2009 - 2012
GE Commercial Finance 1993 - 2009
GE Commercial Finance 1993 - 1999
Aetna 1991 - 1993
Skills
Loans, Credit, Portfolio Management, Real Estate, Commercial Lending, Real Estate Economics, Investments, Valuation, Underwriting, Due Diligence, Financial Modeling, Commercial Real Estate, Credit Analysis, Real Estate Financing, Asset Management
Education
The University of Texas at Austin - Red McCombs School of Business
Bachelor of Business Administration, Finance
Aetna December 1993 - Present
Education
The University of Texas at Austin 1971 — 1973
BS, Business
Aetna February 2015 - Present
Texas Association of Community Health Centers March 2012 - January 2015
Brazos Valley Community Action Agency April 2009 - December 2011
Brazos Valley Community Action Agency November 2008 - March 2009
Texas A&M University Student Health Services January 2005 - October 2008
CriticalConnection, Inc January 2004 - December 2004
Brazos Valley Family Medicine Residency October 2003 - April 2004
Care for Families July 2000 - December 2003
Skills
Experienced EHR..., Strong Leadership Skills, Patient-Centered..., Project Planning, Healthcare, Health, Hospitals, EHR, Quality Improvement, Healthcare Consulting, Community Health, Physician Relations, Leadership, Leadership Development, Medical Home, Healthcare Management, Program Development, Public Health, Policy, Health Policy, Disease Management, Informatics, Medicaid, Medicine, Physicians, Strategic Planning, Family Medicine
Education
Walden University 2007 — 2009
Masters, Business Administration
The University of Texas Medical Branch at Galveston 1997 — 2000
Family Medicine
University of Texas - Houston Medical SchoolMedical 1993 — 1997
Medical Doctor
Texas A&M University, College Station 1989 — 1992
Bachelor of Science, Genetics
Klein Oak High School
Wonderland of the Americas April 2010 - Present
Aetna September 2007 - April 2010
Consumer Segment September 2007 - March 2010
Humana Inc August 2005 - September 2007
PacifiCare/United Healthcare September 2002 - August 2005
Aetna Small and Middle Market January 1999 - January 2002
Aetna Health Insurance January 1998 - January 2002
Prudential Health Insurance January 1995 - January 1998
Bristol Myers Squibb January 1988 - January 1995
US Civil Service January 1980 - January 1988
Skills
Team Leadership, Medicare, Marketing, Sales Management, Leadership, Selling, New Business Development, Training, Strategy, Sales, Negotiation, Underwriting, Health Insurance, Recruiting, Human Resources
Education
Southwest Texas State University
Bachelor of Science
The University of Texas at San Antonio
Master of Arts, Education
The University of Texas at San Antonio
Master’s Degree, Curriculum and Instruction
University of Texas McCombs August 2014 - Present
Aetna June 2008 - August 2013
Universal Technical Institute January 2008 - June 2008
Starwood Hotels & Resorts Worldwide, Inc. January 2006 - December 2007
Ernst & Young July 2004 - October 2005
Education
The University of Texas at Austin - Red McCombs School of Business 2014 — 2016
Master of Business Administration (M.B.A.)
University of Virginia 1999 — 2004
Bachelor's degree, Accounting and Finance
ORHS 1995 — 1998
San Diego May 2015 - Present
Aetna January 2012 - Present
Aetna May 2010 - January 2012
Aetna, INC. February 2001 - May 2010
Aetna May 1997 - February 2001
Aetna February 1988 - December 1995
Skills
Health Policy, Provider Relations, Health Insurance, Insurance, Managed Care, Process Improvement, Requirements Gathering, Business Requirements, Project Management, Financial Analysis, Financial Modeling, Business Process..., Business Planning, Business Analysis, New Business Development, Cross-functional Team..., Call Centers, Medicare
Education
The University of Texas Health Science Center at Houston
Master's of Public Health, Public Health, Health Services Delivery
University of Wisconsin-Green Bay
Bachelor of Science (BS), Human Adaptability: Environmental Health And Physiology
Aetna November 2014 - Present
Aetna March 2014 - Present
The Brokerage Inc. February 2013 - March 2014
Aetna 2007 - August 2012
BenefitMall 2003 - 2007
Skills
Health Insurance, Medicare, Medicare Part D, Medicare Advantage, Sales, Employee Benefits, Health Savings Accounts, Insurance, Disability Insurance, Brokers, Managed Care, Health Care Reform, Long-term Care, HMO, Healthcare, Term Life Insurance, Life Insurance, Underwriting, COBRA, Management, Strategic Planning, Group Insurance, Voluntary Employee..., Workers Compensation, Fixed Annuities, Long Term Care Insurance, Accident, Critical Illness, Leadership
Education
The University of Texas at San Antonio 2001 — 2005
Bachelor of Business Administration (BBA), Human Resources Management and Services
Coventry Health Care, an Aetna Company July 1977 - April 2012
Aetna January 1978 - March 1997
Aetna 1977 - 1978
Education
The University of Texas at San Antonio 1976 — 1978
BBA, Marketing & Personnel Mgt
FOX TECH HIGH SCHOOL, SAN ANTONIO, TEXAS
Aetna July 2013 - Present
Humana November 2011 - July 2013
Wales Counseling Center April 2010 - January 2012
Humana August 2008 - November 2011
AltraCare Consultants March 2010 - June 2010
Skills
Case Managment, Psychotherapy, Medicare, Project Management, Training, Organizational..., Utilization Management, Talent Management, Human Resources, Clinical Research, Program Management, Policy, Strategic Planning, Leadership Development, Community Outreach, Employee Benefits, Employee Relations, Analysis, Case Management, Employee Training
Education
University of Phoenix 2009 — 2010
MBA, Human Resource/Business Management
The University of Texas at Arlington 2004 — 2008
Bachelor's, Social Work; Social Work
Aetna January 2014 - Present
Universal American Corp August 2005 - December 2013
Memorial Hermann Healthnet Providers March 2003 - August 2005
Humana July 1998 - March 2003
Columbia Healthcare Corporation December 1995 - July 1998
Columbia West Houston Medical Center February 1996 - May 1997
West Houston Medical Center December 1995 - February 1996
Bank One Houston April 1990 - December 1995
Skills
Analysis, Finance, Financial Analysis, Access, Project Planning, Accounting, Management, Forecasting, Sales Operations, Insurance, Budgets, Microsoft Excel, Banking, Process Improvement
Education
The University of Texas at Austin
Bachelor of Business Administration, Finance
InterContinental Hotels Group October 2010 - Present
InterContinental Hotels Group April 2007 - October 2010
InterContinental Hotels Group August 1991 - April 2007
IBM August 1990 - June 1991
Aetna October 1989 - August 1990
Texas Education Agency October 1985 - October 1989
Lockheed Martin June 1983 - October 1985
Skills
Database Administration, Databases, Disaster Recovery, SQL, Data Warehousing, Oracle, Business Intelligence, Performance Tuning, Windows Server, ETL, Database Design, SDLC, Business Analysis, Data Modeling
Education
St. Edward's University 1984 — 1986
Master of Business Administration (MBA), Business Administration and Management, General
The University of Texas at San Antonio 1977 — 1981
Bachelor of Business Administration (BBA), Finance, General
Pronto Insurance 2011 - Present
Best Claims Service November 2009 - Present
Nationwide Insurance July 2005 - December 2009
USAA May 1984 - February 2004
Southwestern Bell January 1982 - January 1984
Aetna January 1980 - January 1982
Education
The University of Texas at Austin 1975 — 1979
BBA/Marketing, Marketing/Business
Kaiser Foundation Health Plan June 2006 - Present
Aetna 1990 - 2006
Skills
HIPAA, Healthcare Information..., Managed Care, Medicare, Network Development, Medicaid, Healthcare Management, Healthcare, Provider Relations, Healthcare Industry, Revenue Cycle, Healthcare Consulting, Health Policy, Physician Relations
Education
Thiel College
BS, Actuarial Studies
Aetna October 1996 - Present
Skills
Operations Management, Claim, Business Process..., Change Management, Health Insurance, Vendor Management, Insurance, Process Improvement, Call Centers, Business Analysis, Project Management, Management, Team Building, Leadership, Performance Management, Training, General Insurance, Cross-functional Team..., Claims Management, HIPAA, Analysis, Six Sigma, Customer Satisfaction, Healthcare, Quality Assurance, Access, Project Portfolio..., Coaching, Team Leadership, Microsoft Excel, Account Management, Data Analysis, Requirements Gathering, Budgets, SharePoint, Business Requirements, Project Delivery, Business Process, Risk Management, Underwriting, Customer Service, Public Speaking, Program Management, Microsoft Office, Project Planning, Strategic Planning, Managed Care, Microsoft Word
Education
The University of Texas Health Science Center at Houston
BSN, Registered Nursing/Registered Nurse
University of Texas
BSN, Nursing
UnitedHealth Group August 1995 - June 2008
Aetna November 1984 - August 1995
Skills
Outlook
Education
Thomas College 1965 — 1969
Bachelor of Science (B.S.), Business Teacher Education, 9 thru 12
JPS Health Network June 2015 - Present
Parkland Hospital May 2011 - June 2015
Aetna February 2010 - May 2011
DaVita September 2008 - February 2010
Skills
Case Management, Home Care, Medicaid, HIPAA, Managed Care, Healthcare, Crisis Intervention, Hospitals, Social Services, Patient Advocacy, Inpatient
Education
The University of Texas at Arlington 2005 — 2006
Masters
University of Oklahoma 2001 — 2005
Bachelors
Aetna
Skills
Case Managment, Disease Management, Strategic Planning, Wellness, Mental Health, Team Building, Psychotherapy, Leadership Development, Stress Management, Psychology, Treatment, New Business Development, Change Management, Program Development, Counseling Psychology, Conflict Resolution, Business Strategy, Strategy, Social Services, Case Management, Managed Care, Utilization Management, Healthcare
Education
The University of Texas at Austin
Aetna April 2012 - Present
Aetna April 2000 - April 2012
Aetna August 1995 - April 2000
Skills
Insurance, Management, Medicare, Risk Management, Project Management, Leadership, Process Improvement, Training, Coaching, Public Speaking, Business Analysis, ACL, Technical Writing, Customer Service, Microsoft Office, Microsoft Excel
Education
The University of Texas at Arlington 1986 — 1990
Accounting and Business/Management
Sam Houston High School 1983 — 1986
Experian August 2012 - Present
Experian Healthcare August 2001 - August 2012
Aetna December 1991 - August 2001
Skills
Healthcare Information..., Healthcare, Salesforce.com, Process Improvement, Managed Care, Business Analysis, Account Management, SaaS, Data Analysis, HIPAA, Cross-functional Team..., Leadership, Healthcare Industry, CRM, Integration, Management
Education
The University of Texas at San Antonio
City of American Canyon May 2013 - Present
Rackspace Hosting February 2007 - October 2007
USI Affinity May 2006 - February 2007
GEICO March 2003 - April 2006
Sutter Health December 2001 - June 2002
Aetna May 2001 - December 2001
HRA Medical Management February 2000 - April 2001
Skills
Medical Billing, Data Entry, Time Management, Phone Etiquette, Insurance, Typing, Computer Proficiency, Customer Service, Supervisory Skills, Complaints, Management
Education
The University of Texas at San Antonio 2007 — 2011
Bachelor's degree, Political Science and Government, 4.0
SBS Administrative Services July 2010 - Present
Accredo Healthcare - a Medco Company August 2008 - July 2011
Benefit Planners May 1994 - June 1996
Aetna January 1982 - May 1994
Skills
Flexible Spending..., Healthcare Management, Claims Resolution, Customer Service, Health Insurance, Provider Enrollment, Litigation Management, Claims Handling, Workers Compensation, Claims Management, Customer Support, Provider Relations, Subrogation
Education
Thomas Jefferson University
none, Business Administration and Management, General
BCBSNC February 2014 - Present
Aetna October 2011 - January 2014
Rural Dynamics Incorporated January 2011 - October 2011
Holmes Murphy & Associates May 2007 - December 2010
Skills
Data Analysis, SQL, Microsoft Excel, VBA, Data Modeling, Data Mining, Analytics, Business Analysis, Financial Analysis, Analysis, SAS programming, Program Evaluation, Query Writing, Programming, Program Management
Education
The University of Texas at Dallas 2003 — 2007
Bachelor of Science (B.S.), Finance, General
Main line Health May 2014 - Present
Aetna March 2009 - March 2014
Abington Memorial Hospital July 1988 - May 2013
Skills
Insurance, Health Insurance, Requirements Analysis, Medicare, HIPAA, Medical Case Management, Operating Room, Nursing, Disease Management, Hospitals, Healthcare Management
Education
Thomas Jefferson University
Diploma in Nursing
Health Markets October 2013 - Present
Aetna May 2001 - December 2009
Bank of America November 1988 - April 2001
Decision Support Systems May 1988 - November 1988
Shoreline Products Inc. September 1984 - October 1988
Skills
Customer Service, Customer Retention, Cross-functional Team..., Operations Management, Bank Reconciliation, Banking, Employee Training, Human Resources, Project Coordination, Schedules, Health Insurance, Claims Handling, Claim Investigation, Call Centers, Accounts Payable, Accounts Receivable, Purchasing, Telemarketing, Customer Satisfaction
Education
Region Xi Teacher Prep Program 2009 — 2010
EC-4 Generalist with ESL Supplemental
The University of Texas at Arlington 1986 — 1993
Bachelor of Arts (BA), Communication, Journalism, and Related Programs
Martin High School 1984 — 1986
High School Diploma, Accounting
Judicial Rights Legal Consultants January 2014 - Present
Mutual of Omaha May 2009 - March 2013
Lincoln National Life Insurance August 2008 - March 2009
Pacific Life July 2002 - February 2008
Sunamerica Securities August 2001 - June 2002
Aetna May 2000 - July 2001
SunAmerica Financial Group October 1992 - May 2000
Education
Ganesha High School, Pomona, CA
The University of Texas at San Antonio
Aetna 2013 - Present
Aetna 2012 - 2013
ERNST&YOUNG 2007 - 2011
Education
The University of Texas at Dallas
Aetna June 2015 - September 2015
Skills
Microsoft Office, Salesforce.com, Computer Proficiency
Education
The University of Texas at Arlington 2014 — 2017
Psychology