Aetna Building Maintenance
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Aetna Building Maintenance Employees
Aetna Building Maintenance March 2011 - Present
Day Moving and Storage March 2007 - February 2011
2005 - 2006 The Wackenhut Corporation January 2005 - January 2006
2004Securitas Security Services USA, Inc January 2002 - January 2006
JIT Manufacturing March 1999 - January 2001
Avnet Electronics 1994 - 1999
Skills
Contract Negotiations, Performance Management, Security Operations, Cold Calling, B2B, New Business Development, Contract Negotiation, Key Account Management, Market Penetration, Negotiation, Selling, Business Development, Sales, Strategic Planning, Customer Service, Management, Facilities Management, Process Improvement, Proposal Writing, Budgets, Strategy, Leadership, Project Management, Strategic Partnerships, Program Management, Operations Management, Project Planning, Pricing, Customer Retention, Account Management, Team Building, CRM, Sales Process, Training, Sales Management, Contract Management, Customer Satisfaction, P&L Management, Coaching, Team Leadership, Recruiting, Marketing Strategy, Direct Sales, Sales Operations, Logistics, Retail, Purchasing, Hiring, Inventory Management, Change Management
Education
Brooks College 1979 — 1981
Marketing/Merchandising
Willow Glen 1976 — 1979
Restaurant Equippers, Inc. September 2010 - Present
Dave Thomas Foundation for Adoption 2005 - 2010
Aetna Building Maintenance 2003 - 2004
Ohio Department of Job and Family Services 2002 - 2002
Borden Foods Corporation 1998 - 2001
AirTouch Cellular (now Verizon Wireless) 1996 - 1997
Victoria's Secret Direct 1986 - 1996
Skills
Process Improvement, Budgets, CRM, Leadership, Management, Business Strategy, Team Leadership, Customer Service, Inventory Management, Employee Training, Vendor Management, Strategic Planning, Call Centers, Sales, Performance Management, Training, Team Building, Project Planning, Coaching, Forecasting, Employee Engagement, Project Management, Training Delivery, Organizational..., Microsoft Office, Workshop Facilitation, Leadership Development, Store Management, Nonprofits, Administration, Marketing Strategy
Education
The Ohio State University
Bachelor of Science
MyEmployees February 2013 - April 2015
Mary Kay Inc. August 2009 - July 2014
Noelle Enterprises, Inc March 2010 - August 2012
US Airways November 2008 - October 2009
Kohl's Department Stores April 2007 - November 2007
Aetna Building Maintenance June 2005 - November 2007
Advertising Associate August 2006 - May 2007
UNC Wilmington August 2004 - February 2007
Skills
Customer Service, Customer Satisfaction, Customer Retention, Telephone Skills, Advertising, Time Management, Cold Calling, Direct Sales, Microsoft Word, Data Entry, Editing, Technical Writing, Creative Writing, Adobe Creative Suite, Customer Oriented, Long-term Customer..., Customer Support, Customer Engagement, Graphic Design, Microsoft Works, Work in A Fast Paced..., Learning Quickly, Publishing, Copy Editing, Creative Problem Solving, Logo Design, QuickBooks, FileMaker, Sales, Team Building, Training, Leadership
Education
University of North Carolina at Wilmington 2004 — 2008
Creative Writing & Professional English
Wittenberg University 2002 — 2005
Aetna Building Maintenance February 2013 - Present
Ohio Attorney General's Office April 2008 - June 2013
Commonwealth Scientific August 1995 - November 1999
Department of Justice February 1991 - March 1995
Skills
Risk Management, Contract Negotiation, Budgets, Customer Service, Process Improvement, Team Building, Project Management, Microsoft Excel, Workers Compensation, Contract Management, Workers' Compensation..., Workers Compensation..., Health Services..., Healthcare Management, Website Building, Web Applications, Microsoft Office, MS Project, Adobe LiveCycle Designer, Compliance, E-Learning, Graphic Design, HIPAA, Internal Audit, JavaScript, Networking, PowerPoint, Risk Assessment, Video Editing, Youth Ministry, Zimbra, Operations Management, Training, Leadership, Strategic Planning, Coaching, Project Planning, Management, Team Leadership, Analysis, System Administration, Fundraising, Outlook
Education
University of Phoenix 2009 — 2013
Master's Degree, Health/Health Care Administration/Management, 4.0
North Carolina State University 1987 — 1991
Bachelor's Degree, Business/Corporate Communications, 3.95
The Brickman Group August 2014 - Present
Platinum Facility Services 2013 - August 2014
Aetna Building Maintenance 2006 - 2013
Executive Management Services 2001 - 2006
Wal-Mart 1990 - 2001
Skills
Facilities Management, New Business Development, Strategic Planning, Negotiation, Contract Negotiation, Leadership, Budgets, Process Improvement, Management, Cross-functional Team..., Competitive Analysis, Logistics, Marketing Strategy, Team Building, Training, Project Planning, Recruiting, Operations Management, Customer Service, Retail, Sales, P&L Management, Sales Process
Education
Morehead State University 1984 — 1989
BBA, Management
PLMarketing February 2015 - Present
Tide Dry Cleaners October 2014 - January 2015
Aetna Building Maintenance January 2014 - June 2014
MurphyEpson August 2012 - December 2012
Freelance / Graphic Design Services October 2010 - August 2012
Birmingham magazine October 2010 - October 2011
The Modern Brand Co. October 2007 - October 2010
Big Communications 2000 - 2007
Skills
Adobe Creative Suite, Illustration, TV and Radio Production, Photography, Acting, Singing, Brochures, Logo Design, Graphics, Packaging, Typography, Advertising, Graphic Design, Art Direction, InDesign, Corporate Identity, Layout, Posters, Environmental Graphics, Brand Development, Concept Development, Branding, Photoshop, Corporate Branding, Information Graphics, Collateral, Illustrator, Creative Direction, Web Design, Branding & Identity, Visual Communication, Art, QuarkXPress, Book Design, Catalogs, Adobe Acrobat, Banners, Image Manipulation, Direct Mail, Interaction Design, Information Design, Mac, Brand Implementation, WordPress, Vector Illustration, Visual Identity, Copywriting, Pre-press, Postcards, Email Marketing
Education
Samford University 1991 — 1996
BS, Graphic Design
Walnut Ridge High School 1988 — 1991
College Prep
Wild Grace Workshop October 2014 - Present
Bluegrass Mailing, Data & Fulfillment July 2013 - October 2014
Aetna Building Maintenance December 2012 - July 2013
Midway College April 2012 - December 2012
World Trade Center Kentucky June 2012 - August 2012
Midway College October 2010 - March 2012
Midway College August 2010 - August 2011
Midway College January 2011 - May 2011
Saint Joseph Hospital September 2009 - October 2010
Saint Joseph Hospital October 2008 - August 2009
Skills
Customer Service, Photography, Online Marketing, Microsoft Office, Outlook, Office Administration, iWork, iPhoto, Prezi, Dropbox, Squarespace, Blogging Software, Blog Marketing, Self-motivated Team..., Organized Multi-tasker, Team Leadership, Grant Writing, Project Management, Marketing
Education
Midway College 2009 — 2013
Bachelor of Arts (B.A.), English
Midway College 2009 — 2012
Bachelor of Arts (B.A.), Business Administration
Dale Carnagie Training 2011 — 2011
Certification, Building an Effective Team
Project Management Institute 2011 — 2011
Project Management Basics
Tates Creek High School
Aetna Integrated Services May 2014 - Present
Aetna Building Maintenance May 2014 - June 2015
The TJX Companies, Inc. May 2012 - November 2013
PCS October 2008 - April 2012
Skills
Operations Management, Customer Service, Team Building, Customer Satisfaction, Process Improvement, Contract Management, Team Leadership, Facilities Management, Recruiting, Process Scheduler, Training, Logistics, Hiring, Human Resources, Budgets, Microsoft Office, Microsoft Excel, Supply Chain, OSHA 30-Hour, Management
Education
Indiana Business College 1989 — 1992
Accounting
Decatur Central High School 1984 — 1988
Aetna Building Maintenance March 2013 - Present
The Ohio State University April 2013 - October 2013
Kroger September 1998 - February 2013
Skills
Cake Decorating, Baking, Supervisory Skills, Cleaning, Childcare, Floor Cleaning, Inventory Management, Employee Training, Marketing Strategy, Typing, Housekeeping, Management, Start-ups, Pizza, Kosher, Schedules, Time & Attendance
Education
Ohio University 1989 — 1998
MN DPC March 2015 - Present
MN DPC March 2015 - Present
OMAS:works October 2014 - March 2015
Design Earth May 2014 - July 2014
WD Partners May 2013 - August 2013
Taubman Digital Fabrication Lab September 2012 - June 2013
Ronnette Riley Architects March 2013 - March 2013
Aetna Building Maintenance March 2012 - August 2012
Skills
AutoCAD, Rhinoceros, SketchUp, Illustrator, InDesign, Photoshop, Microsoft Excel, Microsoft Word, Revit (1 semester), Construction Drawings, Sustainable Design, Adobe Creative Suite, Architectural Design, Design Research, Microsoft Office, Model Making, Rhino, Vray, Revit
Education
University of Michigan 2012 — 2014
Master of Architecture (M.Arch.), Architecture, 3.76
The Ohio State University 2008 — 2012
Bachelor of Science (B.S.), Architecture, Cum Laude
Collins Cleaning Company June 2011 - Present
Affinion Group April 2011 - Present
Aetna Building Maintenance January 2007 - Present
Infocision Corp. August 2009 - January 2010
Scioto Services February 2009 - July 2009
AnswerNet February 2000 - October 2008
Pyramid Cleaning Services February 2003 - January 2004
Education
American School of Technology 2010 — 2011
South High School High 1994 — 1998
Ashford University
Business
Ashford University
The Garden City Group November 2010 - Present
Aetna Building Maintenance July 2010 - November 2010
COLUMBUS FAIR AUTO AUCTION March 2005 - February 2010
B-LINE EXPRESS FREIGHT October 2004 - March 2005
RICART AUTOMOTIVE, INC November 1991 - October 2004
VICTORIA'S SECRET (Division of The Limited, Inc) August 1989 - November 1991
VICTORIA'S SECRET (Division of The Limited) August 1987 - August 1989
Skills
Construction, Training, Customer Service, Management, Project Management, Operations Management, Process Scheduler, Budgets, Facilities Management, Project Planning, Sourcing, Inventory Management, Human Resources, Employee Relations, Retail
Education
The Ohio State University 1980 — 1984
Bachelor of Science in Business Administration, Production and Operations Management
L&L Assisted Living LLC February 2014 - Present
Abt SRBI February 2013 - January 2014
Aetna Building Maintenance August 2012 - September 2012
Toppings' Commercial Service November 2011 - March 2012
Tennessee Police Federation January 2009 - November 2009
Marshall University August 1990 - May 1992
Skills
Fiction Writing, Research, Storytelling, Fiction, Poetry, Online Research, Sales, Editing, Creative Writing, Blogging, Short Stories, History, Facebook, Teaching
Education
Marshall University Graduate School 1990 — 1992
Did not complete Master of Arts, History, 4.00
Marshall University 1986 — 1990
Bachelor of Arts (B.A.), History, 3.96 GPA
Ironton High School 1982 — 1986
High School Diploma
Florida Hardware August 2015 - Present
Florida Hardware August 2014 - Present
SAM Group, Inc. February 2014 - Present
Toyota of Greer June 2012 - February 2014
House Hasson Hardware March 2006 - January 2012
Aetna Building Maintenance September 2003 - March 2006
Mandarin Paint and Flooring August 2000 - September 2003
Benjamin Moore Paint 1994 - 1998
Skills
Contract Management, Contractors, Sales, Customer Service, Negotiation, Sales Management, Budgets, Sales Operations, Cold Calling, Sales Process, Business Development, Management, Selling, Retail, Advertising, E-commerce, Outside Sales, Pricing, Key Account Management, Direct Sales
Education
Brevard College
Music/General Ed
Aetna Building Maintenance February 2013 - June 2013
Dominion Dealer Solutions September 2012 - December 2012
Perceptionist Inc January 2010 - December 2011
Safelite AutoGlass January 2007 - January 2008
Skills
Job Coaching, Mentoring Of Staff, Cross Functional Team..., Training, Supervision, Project Management, Microsoft Excel, Microsoft Office, Business Development, Management, Leadership, Account Management, Cold Calling, Sales, Time Management, Customer Service, Inventory Control, Customer Satisfaction
Education
Ohio State School of Cosmetology-Westerville 2008 — 2010
Aetna Building Maintenance April 2013 - Present
Sanese Services July 2012 - February 2013
CFS May 2012 - July 2012
CFS Financial Staffing August 2009 - November 2011
Sarnova July 2010 - April 2011
Unemployed April 2009 - May 2010
ViaQuest, Inc. September 2005 - April 2009
Crowe Chiek (Staffing Employment Agency) January 2003 - May 2005
Millspride 2002 - 2004
Skills
Private Sector..., Accounts Receivable, AS400, Great Plains, ADP, Accounting, Accounts Payable, Word, Excel, Typing, ADP Payroll, Payroll, Data Entry, Journal Entries, Reconciliation, Accruals, Microsoft Office, Reconciliations, Payroll Processing, Invoicing, Billing, Access, 10 Key, Account Reconciliation, Auditing, Balance, Bank Reconciliation, Benefits Administration, Bookkeeping, Budgets, Cash Flow, Cost Accounting, Expenses, Finance, Financial Accounting, Financial Analysis, Financial Reporting, Financial Statements, Fixed Assets, GAAP, General Ledger, Great Plains Software, IBM iSeries, Internal Audit, Internal Controls, Inventory Management, JD Edwards, Mas 90, Microsoft Excel, Microsoft Word
Education
Virginia College Online 2012 — 2014
Associate's degree, Accounting
Franklin University 2000 — 2004
Studying for Masters in Accounting, Accounting
University of Phoenix Online 2002 — 2003
of Studies MBA, Accounting
Southern Ohio College 1980 — 1982
Associate, Adminstrative Assistant
Columbus State Community College 1978 — 1980
Associates Degree, Business Administration
LGS Staffing November 2013 - June 2014
1NW Contact April 2012 - March 2013
Aetna Building Maintenance 2011 - 2011
Old Time Pottery April 2005 - February 2006
Four Men A Broom April 2001 - May 2005
Joann Fabrics March 1999 - February 2000
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, QuickBooks, Adobe Creative Suite, Customer Experience, Customer Service, Sales, Direct Sales, Telecommunications, Setting Appointments, Appointment Generation, Shared Decision Making, Online Research
Education
Anthem College-Phoenix 2009 — 2011
Associate of Science (AS), Medical Billing And Coding
Goodwill Training and Employment Center
Springfield City Schools August 1986 - Present
Troy City Schools August 1985 - July 1986
Aetna Building Maintenance April 1980 - January 1981
Education
University of Dayton 1984 — 1992
M.S, Teaching
Wright State University 1972 — 1974
B.A. Honors in English, English
Arizona Western College 1970 — 1972
Associate of Arts, General
American Electric Power March 2013 - Present
EASi (AEP) November 2011 - March 2013
Experis (Battelle) June 2011 - November 2011
American Electric Power / General Research August 2004 - July 2010
Aetna Building Maintenance May 2003 - January 2004
Union Tools June 2001 - August 2002
Liebert Corporation June 2000 - August 2001
The Columbus Dispatch April 1996 - January 2000
Accountants on Call January 1995 - April 1996
International Business Machines May 1992 - November 1994
Education
Allegheny College
BS, Economics
University of Rochester - Simon Business School
MBA, Accounting & Finance
Franklin University April 2011 - Present
Aetna Building Maintenance September 2014 - October 2014
Robinson Investments, Ltd. July 2013 - August 2014
Human Resources Association of Central Ohio April 2011 - September 2013
ODW Logistics, Inc. July 2011 - July 2013
Fiserv January 2008 - July 2011
COPC December 2005 - January 2008
U.S. Army June 1997 - September 2006
Better Opportunities for Single Soldiers, U.S. Army April 1999 - June 2001
Skills
Recruiting, Employee Relations, Strategic Planning, Training, Organizational..., Logistics, HR Policies, New Hire Orientations, Interviews, Change Management, Employee Training, Resume Writing, Applicant Tracking..., Talent Acquisition, Onboarding, Employee Benefits, Employee Engagement, Talent Management, Leadership Development, Performance Management, Career Development, HRIS, Coaching, Team Building, Human Resources, Temporary Placement, Sourcing, Executive Search, Leadership, Deferred Compensation, Personnel Management, Management, Time Management, Payroll, College Recruiting, Workforce Planning, Succession Planning, Benefits Administration
Education
Keller Graduate School of Management of DeVry University 2012 — 2016
Master of Human Resource Management, Human Resource Management
Franklin University 2006 — 2010
Bachelor of Science, Human Resource Management
Bluegrass Automotive August 2015 - Present
ADP November 2011 - August 2015
Sykes Enterprises November 2009 - April 2011
Accent Marketing Services October 2008 - October 2009
Aetna Building Maintenance February 2006 - July 2007
Skills
Customer Service, Call Center, Customer Satisfaction, Microsoft Office, Telephone Skills, Customer Relations, Excel, Troubleshooting, Supervisory Skills, Problem Solving, Scheduling, Word, Administration, PowerPoint, Inventory Management, Interviewing, Windows, Computer Hardware, Writing, Training, Outlook, Data Entry, Sales, Access, Team Leadership, Teamwork, Social Networking, Customer Experience, Technical Support, Human Resources, Call Centers, Coaching, Process Improvement, System Administration, Employee Relations, Insurance, Recruiting, Software Documentation, Team Building, Microsoft Excel, Microsoft Word
Education
Indiana Wesleyan University
Business
The University of Memphis
English Literature
University of Louisville
Nursing
Nationwide Insurance September 2015 - Present
zulily November 2014 - Present
CareWorks USA July 2013 - November 2014
Daifuku America February 2012 - July 2013
Kelly Services 2011 - 2012
DHL /Exel August 2009 - May 2011
Bare Escentuals June 2007 - November 2008
Aetna Building Maintenance July 2006 - June 2007
Mount Carmel Health System July 1999 - December 2005
Skills
Benefits Administration, PeopleSoft, Six Sigma Green Belt, HRIS, FMLA, Recruitment, Leave Management, Union Benefits, Billing, Open Enrollment, Employee Wellness, Employee Recognition, JCAHO, SOX, Crystal Reporting, ADP Payroll, Full-life Cycle..., ADP HRB, Kronos Timekeeping, Union Experience, Compliance, Garnishments, Workers Compensation, New Hire Orientations, Terminations, Employee Benefits, Recruiting, Interviews, Onboarding, Sarbanes-Oxley Act, Talent Management, Human Resources, Crystal Reports, Performance Management, Union, Training, Invoicing, Management, Craft Beer, HR Policies, Policy, Employee Relations, Payroll, Employment Law, Personnel Management, Six Sigma
Education
Franklin University 2002 — 2003
N/A, Organizational Leadership
Healthcare services group May 2015 - Present
Integrity Staffing Solutions November 2014 - March 2015
Aetna Building Maintenance July 2013 - October 2014
Skills
Management, Account Management, Customer Service, Training, Operations Management, Budgets, Team Building, Customer Satisfaction, Contract Negotiation, Scheduling, Negotiation, Cold Calling, Business Development, Coaching, Sales Operations, Team Leadership, Recruiting, Leadership, Program Management
Education
ITT Technical Institute-Indianapolis 2015 — 2018
Project Business Management
WALKER CAREER CENTER 2009 — 2009
Mac Tools August 2015 - Present
Mac Tools March 2014 - August 2015
Dawson Careers February 2013 - March 2014
MJS Carriers LLC May 2012 - December 2012
King Tut Logistics January 2011 - May 2012
Aetna Building Maintenance March 2010 - November 2010
Surplus Freight Inc May 2008 - March 2009
Big Lots January 2003 - January 2007
Big Lots 1999 - 2003
Big Lots January 1997 - January 1999
Skills
Microsoft Office, Excel, Word, PowerPoint, Quickbooks, Winteam, Software 2000, Lawson General Ledger, Intrepid Systems, Strategy Live, Ad Hoc Reporting, 10 Key, US GAAP, SOX, Accounting, Payroll, Accounts Payable, Accounts Receivable, Import Compliance, Small Group Management, Monthly Close Process, System Conversion, Research, Financial Statements, Access, Policy Analysis, Microsoft Applications, Windows, General Ledger, Account Reconciliation, Financial Reporting, Data Entry, Lotus Notes, Journal Entries, Process Improvement, Invoicing, Accruals, Pivot Tables, Lookups, Design Workshops, Delivering Workshops, Microsoft Word, Bank Reconciliation, Expenses, Supervisory Skills, Financial Analysis, Internal Controls, GAAP, Monthly Close, Leadership
Education
Ohio Dominican University 2004 — 2006
Masters, Business Administration, 3.496
Mt.Vernon Nazarene University 1997 — 1999
Baccalaureate, Business Administration, 3.887
Bradford School 1988 — 1989
Associate's degree, Accounting, 3.98
Allied Cleaning Solutions May 2011 - Present
Hall Consulting Services, LLC June 2008 - Present
FMS Commercial Cleaning June 2006 - May 2011
Aetna Building Maintenance May 2005 - June 2006
Professional Cleaning Network, LLC November 1993 - May 2005
Skills
Leadership Development, Contract Negotiation, Group Training, Building Brand Awareness, Team Building, Fundraising, Strategic Planning, Problem Solving, Marketing Strategy, Sales Management, New Business Development, Public Speaking, Start-ups, Small Business, Coaching, Management Consulting, Marketing, Operations Management, Management, CRM, Business Planning, Leadership, Business Development, Training, Sales, Business Strategy, Recruiting, Vendor Management
Education
California Coast University
BS, Management
University of Louisville
Business, Political Science
MatchPoint Solutions March 2014 - Present
Donovan-Grimes, Inc. March 2013 - January 2014
Bluespring Software August 2012 - March 2013
Systems Insight May 2010 - June 2012
Aetna Building Maintenance October 2009 - May 2010
Systems Insight, Inc. February 2005 - October 2009
Alternative Resources Corporation 1999 - 2001
Alternative Resources Corporation 1998 - 1999
Infotxt Corporation (sales agency for Xerox) 1995 - 1996
Skills
Account Management, New Business Development, Customer Retention, Customer Service, Sales Prospecting, Technical Recruiting, Interview Skills, Train New Employees
Education
Northern Kentucky University 1989 — 1994
Bachelor's degree, Liberal Arts
Seton High School 1986 — 1989
College Prep
Aetna Building Maintenance January 2004 - November 2013
Team America 1998 - 2004
Mucho.com 1998 - 2001
Workforce Strategies, Inc 1992 - 1998
Housecalls 1989 - 1995
Lord & Taylor 1985 - 1992
Skills
Mediation, Recruiting, Hiring Practices, Employment Law, HR Policies, Benefits Negotiation, Risk Management, Social Networking, Juggling, Multi Tasking, Management, Hiring, Facilities Management, Employee Relations, Performance Management, Negotiation, Training, Payroll, HR Consulting, Employee Benefits, Time Management, Deferred Compensation, Team Building, Human Resources, Start-ups, FMLA, Interviews, Policy, Coaching, Contract Negotiation
Education
The Ohio State University - The Max M. Fisher College of Business 2007 — 2008
Executive Managment Certification, Business Administration, Management and Operations
Lake Michigan College 1983 — 1985
Liberal Arts
Lakeshore High School 1979 — 1983
The Ohio State University - The Max M. Fisher College of Business
in process, Human Resources
The Budd Group March 2006 - Present
Verizon July 2005 - March 2006
Aetna Building Maintenance October 1998 - July 2005
United States Air Force July 1977 - November 1998
Skills
Operations Management, Management, Construction Management, Security, Facilities Management, Team Building, Contract Management, Contract Negotiation, Budgets, Inventory Management, Customer Service, Process Scheduler, Process Improvement, Team Leadership, Strategic Planning, Account Management, Leadership, Negotiation, Sales Management, Purchasing, Supervisory Skills
Education
Community College of the Air Force
Transworld Systems 2008 - Present
National Association of Tax Professionals 2009 - Present
Banfield Pet Hospital August 2012 - June 2013
Coverall Cleaning Concepts 2005 - 2008
The Public Library of Cincinnati and Hamilton County 2000 - 2005
Jani-King 1999 - 2000
Aetna Building Maintenance 1994 - 1999
Robert C.J. Robinson, DBA Jani-King 1991 - 1994
Skills
Franchising, Banking, Government Agencies, Credit Unions, Libraries, Coaching, Management Consulting, Training, Strategic Planning, Library, Sales Operations, Budgets, Small Business, Cash Flow, Forecasting, Leadership, Strategy, Team Building, Management, Entrepreneurship, Project Planning, Business Planning, Executive Management, Leadership Development, Start-ups, Customer Service, Operations Management, Sales, CRM, New Business Development, Business Development, Marketing, Social Networking, Finance, Outsourcing, Business Strategy, Employee Relations, Recruiting, Consulting, Organizational..., Program Management, Analysis, Team Leadership, Human Resources, Contract Negotiation, Account Management, Performance Management, Selling, Process Improvement, B2B
Education
University of Dayton
Bachelor's Degree, English Language and Literature, General
Aetna Building Maintenance 2010 - Present
Guidance Software 2008 - 2010
Skills
Event Planning, Office Management, Assisting Executives, Customer Service, Microsoft Office, Travel Arrangements
Education
Bowling Green State University 1999 — 2004
Recreation/Marketing
Aetna Building Maintenance June 2014 - Present
Aetna Building Maintenance March 2013 - June 2014
Mitch Murch's Maintenance Management Co. (MMMM) September 2011 - January 2013
Mitch Murch's Maintenance Management (MMMM) October 2006 - September 2011
GCA Services Group (formerly Sunstates Maintenance) 2003 - 2006
Sunstates Maintenance Corporation 1999 - 2003
Skills
Project Management, Training, Procurement, Policy, Facilities Management, Contract Negotiation, Sales Management, Team Building, Account Management, New Business Development, Operations Management, Strategic Planning, Negotiation, Budgets, Sales, Process Improvement, Customer Service, Recruiting, Business Development, Contract Management, Direct Sales, B2B, Cold Calling, Organizational..., Customer Satisfaction, Sales Operations, Management, Program Management, Salesforce.com, Retail, Human Resources, Leadership, Sales Process
Education
University of Kentucky 1987 — 1990
B A&S, Psychology
Bellarmine University 1986 — 1987
Oldham County High 1983 — 1986
Dell August 2014 - Present
Cardinal Health October 2013 - August 2014
MyHealthQuoter October 2012 - October 2013
MyHealthQuoter February 2012 - October 2013
SBA Tax Solutions August 2011 - February 2012
Aetna Building Maintenance October 2008 - August 2011
Skills
Salesforce.com, CRM, Customer Service, Social Networking, New Business Development, Microsoft Excel, Sales Management, Microsoft Office, Customer Satisfaction, PowerPoint, Team Building, Salesforce.com..., Contract Negotiation, Data Entry, Sales Operations, Leadership
Education
University of Alaska Fairbanks 1997 — 1999
BA, Communication, Journalism, and Related Programs
University of Michigan 1995 — 1997
Marketing/Marketing Management, General
Hope College 1993 — 1995
Indus Hotels March 2014 - Present
Goodwill Columbus 2008 - Present
MPW Industrial Services 2010 - February 2014
Aetna Building Maintenance 2008 - 2010
Coldwell Banker 2006 - 2008
N/A 1900 - 1900
Skills
Recruiting, Employee Relations, Talent Acquisition, Performance Management, Onboarding, Benefits Administration, College Recruiting, HRIS, Applicant Tracking..., Deferred Compensation, Hiring, Human Resources, Organizational..., Succession Planning, Sourcing, Team Building, Interviews, HR Policies, Talent Management, Temporary Placement, Employee Benefits, FMLA, Labor Relations, Payroll, Job Descriptions, New Hire Orientations, Employee Training, Leadership Development, PeopleSoft, Employee Engagement, Resume Writing, Training
Education
Franklin University
Bachelor of Science (B.S.), Human Resources Management and Services
Franklin University
Bachelor of Science (B.S.), Business Administration and Management, General
Terra State Community College
Associate of Science (A.S.), Business, Management, Marketing, and Related Support Services
Terra State Community College
Associate of Science (A.S.), Human Resources Management and Services
Aetna Building Maintenance October 2005 - Present
Vanguard Car Rental 2001 - 2005
Diversified Maintenance Services 1997 - 2000
ISS 1995 - 1997
Commerical Building Maintenance 1992 - 1997
Education
Marquette University 1982 — 1987
ABM Industries October 2012 - Present
Aetna Building Maintenance May 2011 - September 2012
Education
Miami University
Business
Construction Software Technologies 1900 - Present
Applebees International 1900 - 1900
Aetna Building Maintenance 1900 - 1900
Humane Society of Memphis & Shelby County 1900 - 1900
Skills
Human Resources, Training, Leadership
Education
Morehead State University
BS, Education
University of Kentucky
Village of Ostrander January 2007 - Present
Aetna Building Maintenance June 2009 - November 2011
Comfort Inn January 2007 - May 2009
Skills
Typing, fiberglass repair, Firefighting
Education
Baker College Business and Corporate Services 1992 — 1992
none, nurse
avondale Highschool 1988 — 1992
diploma, general
Aetna Building Maintenance November 2010 - August 2011
Northern Kentucky Independent District Health Department February 2006 - November 2010
Kentucky Career Center- Northern Kentucky (formerly One-Stop of Northern Kentucky) July 2002 - February 2005
Skills
Customer Service, Event Planning, Training, Microsoft Office, Administrative..., Interviews, Human Resources, Team Building, Public Speaking, Employee Relations, Liaison, Problem Resolution, Job-readiness skills, Leadership
Education
Center for Employment Training (CET) 2013 — 2014
MOS Certification- (Microsoft Office Specialist), Computer Technology/Computer Systems Technology
Northern Kentucky University
Bachelor of Arts, Psychology
Aetna Building Maintenance December 2011 - Present
Education
University of Rio Grande and Rio Grande Community College 2010 — 2012
Fine Arts
Aetna Building Maintenance March 2013 - Present
Eurest Services December 2008 - February 2013
Skills
Microsoft Excel, Microsoft Word, microsoft Power Point, Microsoft Publisher, Outlook, Bilingual, Account Management, Management Consulting
Education
Malone College 1972 — 1976
Bachelor of Arts (BA), Psychology
Innotrac November 2012 - Present
Solutions Staffing October 2011 - November 2012
Aetna Building Maintenance October 2011 - November 2011
Skills
Employee Relations, Onboarding, Performance Management, Employee Engagement, HR Policies, Succession Planning, Human Resources, Benefits Administration, Labor Relations, New Hire Orientations, Talent Management, Talent Acquisition, Recruiting, Employee Benefits, Personnel Management, FMLA, Job Descriptions, Employment Law
Education
Glenville State College 1991 — 1994
Bachelor of Science (B.S.), Interdisciplinary Studies
West Virginia State College 1987 — 1988
Associate of Science (A.S.), Criminal Justice and Corrections