Aetna Healthcare
Industry: Managed care company
DescriptionAetna Inc. is an American managed health care company that sells traditional and consumer directed health care insurance plans and related services, such as medical, pharmaceutical, dental, behavioral ... Customer service: 1 (800) 872-3862 Headquarters: Hartford, CT CEO: Mark Bertolini (Nov 29, 2010–) Parent organization: CVS Health Number of employees: 49,828 (2017) Subsidiaries: Coventry Health Care, Aetna International Inc.,
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Aetna Healthcare Employees
Aetna Healthcare October 2014 - Present
NextEra Energy Resources 2013 - Present
Asurion January 2011 - July 2013
EDC ATM October 2009 - April 2010
Coventry Health Care February 2009 - April 2009
IAN HEWITT ASSOCIATES August 2008 - December 2008
DHL October 2005 - May 2007
TeleCheck June 2002 - September 2005
Skills
Customer Service, Call Centers, Cross-functional Team..., Customer Experience, Troubleshooting, Data Entry, Vendor Management, Process Improvement, Customer Satisfaction, Telecommunications, Customer Retention, Visio, Wireless, Technical Support, SDLC
Education
Lone Star College System 1997 — 2001
Basics & Legal
Nimitz High School 1993 — 1997
Diploma, Cosmetology/Cosmetologist, General
Aetna Healthcare September 2006 - September 2008
Molina Health Plan 2005 - 2006
CareMore Medical 2003 - 2005
Skills
Business Development, Training, Sales Operations, Start-ups, Marketing, Business Planning, Strategic Planning, Sales, Marketing Strategy, Business Strategy, B2B, Product Launch, Project Planning, Finance, Executive Management
Education
Pepperdine University 1996 — 1998
MBA, Business Administration and Management, General
California State University-Fullerton
Bachelor of Arts (BA), Communication and Media Studies
Intercept Pharmaceuticals July 2015 - Present
Aetna Healthcare February 2015 - Present
Amylin Pharmaceuticals LLC February 2005 - January 2014
Ligand Pharmaceuticals July 2001 - February 2005
Elan Pharmaceuticals (Dura Pharmaceuticals) March 2000 - July 2001
Motorola Solutions (formerly General Instrument) 1998 - 2000
ComStream Corporation 1991 - 1998
Skills
Pharmaceutical Industry, Sop, Medical Devices, Cross-functional Team..., GMP, Managed Care, FDA, GCP, Lifesciences, Biotechnology, Change Control, GxP, 21 CFR Part 11, Product Launch, CAPA, Biopharmaceuticals, GLP, Pharmaceutical Sales, Quality Assurance, Quality System, Diabetes, ISO 13485, Clinical Development, Clinical Trials, Technology Transfer, Regulatory Submissions, Supply Chain Management, Supply Chain Operations, Reverse Logistics, Order Management, Order Fulfillment, Order to Cash, Distribution Center..., Product Launch Events, Cost Saving Initiatives, Forecasting, Cold Chain, Budget Reconciliation, Continuous Improvement, Validation, Supply Chain
Education
San Diego State University-California State University
Bachelor's Degree, Bachelors of Science: Business Administration I Emphasis: Production Operations Management
Provant April 2014 - Present
Narragansett Bay Insurance Company September 2009 - April 2014
OneBeacon Insurance June 2000 - September 2009
Network Six June 1998 - May 2000
AETNA Healthcare April 1995 - June 1998
Skills
Property & Casualty..., SharePoint, Business Analysis, Insurance, Claim, Vendor Management, SDLC, Risk Management, Business Intelligence, Process Improvement, Visio, Analysis, Requirements Gathering, IT Management, PMP, Business Process..., IT Strategy, Project Management
Education
Rhode Island College 1981 — 1986
Bachelor of Science (BS), Business Administration and Management, General
Project Management Institute 2001 — 2002
PMP Certified
Boston University 2001 — 2002
Certification in Project Management
Tolland County Safe & Lock August 2010 - January 2013
Aetna Healthcare July 1999 - April 2006
Skills
Training, Health Savings Accounts, COBRA, Program Management, Project Management, Insurance, Health Insurance, Underwriting, Time Management, Claim, Medicare, Employee Benefits, Sales
Education
Eastern Connecticut State University 1996 — 1997
Associate of Science (A.S.), Psychology
New England College 1995 — 1996
Gallagher Bassett January 2012 - July 2012
Gallagher Bassett Services, Inc January 2012 - July 2012
Gallagher Bassett September 2010 - January 2012
Gallagher Bassett September 2010 - January 2012
Gallagher Bassett August 2008 - September 2010
AETNA Healthcare March 2005 - August 2008
Liability Adjuster December 1999 - March 2002
Crawford & Company 1999 - 2000
Skills
Insurance, Property & Casualty..., Commercial Insurance, Strategic Planning, Professional Liability, Health Insurance, Legal Liability, Liability, Workers Compensation, Claims Management, Training, Employee Benefits, Claim, Policy, Litigation Management, Managed Care, Claim Investigation, Disability Insurance, Subrogation, General Insurance, Commercial Lines, Casualty, Workers' Compensation..., Reinsurance, Medicare, Underwriting, Excess, Liability Analysis, Accident, Brokers, Claims Resolution
Education
LIU Brooklyn 1995 — 1999
Bachelor of Arts (B.A.), Business Administration and Management, General
Long Island University 1995 — 1999
B.A, Business
Nassau County/ Hempstead High School 1991 — 1995
Diploma
Reliance Standard Life January 2001 - Present
Aetna Healthcare May 1999 - January 2001
Skills
Underwriting, Legal Liability, Property & Casualty..., Insurance, Casualty, Disability Insurance, Reinsurance, Group Life, Brokers, Health Insurance, General Insurance, Claims Management, Term Life Insurance, Claim, Accident Insurance
Education
Wharton School, University of Pennsylvania 2007 — 2008
Temple University - Fox School of Business and Management 1994 — 1999
C. O. A. June 2014 - Present
G G & G G C October 2012 - 2014
RD Blair and Associates January 2012 - 2014
City of Santa Monica July 2003 - May 2013
Aetna Healthcare October 1997 - December 2002
Cobe Chemical January 1996 - May 1997
Skills
Outlook, Public Speaking, Microsoft Office, Analysis, Access, Microsoft Excel, Customer Service, Microsoft Word, Budgets, Research, PowerPoint, Team Building, Data Analysis, Program Management, Process Improvement, Strategic Planning, Community Outreach, Government, Policy, Leadership, Management, Training, Nonprofits, Fundraising, Team Leadership, Event Planning, Leadership Development, Coaching, Project Planning, Project Management, Organizational..., Proposal Writing, Change Management
Education
University of Redlands 2010 — 2013
Bachelor of Science (BS), Business/Commerce, General
Los Angeles Southwest College 2006 — 2013
Business
Lamar University 1982 — 1984
Physical Therapy
Aetna Healthcare January 2009 - November 2010
Aetna September 2000 - December 2009
Prudential Healthcare October 1997 - August 1999
OrthoNeuro 1990 - 1996
Skills
Project Portfolio..., MS Project, Managed Care, PowerPoint, Process Improvement, Medicaid, Data Analysis, Healthcare Industry, Health Insurance, HIPAA, Quality Assurance, Healthcare, Healthcare Management, Medicare, Quality Management, Vendor Management, Project Management, Team Building, Utilization Management, Disease Management, Health Policy, Healthcare Consulting, Provider Relations, Program Management, Change Management, Compliance, Management, Leadership, Medical Billing, Policy, HEDIS, Medical Compliance, NCQA, Customer Service, HMO, Cross-functional Team..., Quality Improvement, Coaching, Credentialing, Medical Records, Healthcare Information..., EMR, Hospitals, Insurance, EHR, Medicine, Physician Relations, Physicians
Education
Columbus State
Heathcare Administration
The Ohio State University
Secondary Education/Family & Child Development
Upper Arlington
WIS International January 2013 - Present
Christian Healthcare System April 2012 - December 2012
Bayhealth Medical Center March 2010 - September 2011
Millcroft April 2009 - July 2009
Aetna Healthcare September 2007 - October 2008
Catholic Health Initiatives April 2007 - September 2007
Keystone Mercy Health Plan March 2007 - April 2007
Great West Healthcare December 2005 - December 2006
Keystone Mercy Health Plan April 2004 - December 2005
EDS/DELAWARE MEDICAL ASSISTANCE PROGRAM February 2001 - April 2004
Skills
Customer Service, Medical Billing, Medical Coding, Financial Services, Call Center, Collections
Education
University of Delaware 1995 — 1999
Associate's degree, Healthcare Administration
of Woodstown High School 1992 — 1995
Diploma
Vital Signs March 2012 - Present
Molina Healthcare May 2011 - October 2011
Aetna Healthcare September 2008 - May 2011
Harmony Home Health August 2008 - December 2008
ALLIANT MEDICAL STAFFING SERVICES June 2007 - July 2008
Crestpark Nursing Home March 2006 - January 2007
Tunica Nursing Home April 2005 - April 2006
Skills
Utilization Review, case management, Conflicts, Conflict Management, multi tiask, Motivational..., Medical Coding, medical chart review
Education
RN Coder Institute 2008 — 2008
Certificate of Completion for Medical Coding Studies, Medical Insurance Coding Specialist/Coder
Phillips Community College of the University of Arkansas 1998 — 2000
Associates: Health Services/Allied Health, Nursing, 3.0
Phillips Community College
High School Diploma, General Studies/Phelebotomy, 3.0
Daimler Trucks North America April 2009 - Present
Daimler Trucks North America April 2008 - March 2009
Aetna Healthcare April 2006 - April 2008
Aetna Healthcare July 2004 - May 2006
CIGNA Healthcare March 2001 - July 2004
CIGNA Healthcare March 1999 - July 2004
Cendant Mobility June 1997 - March 1999
MasterCard November 1996 - May 1997
Condé Nast Publications INC January 1992 - October 1996
Skills
Access, Financial Analysis, Financial Modeling, Strategic Financial..., Microsoft Excel, Pricing, Information Systems, Process Improvement, Essbase, Hyperion Enterprise, Business Analysis, Cognos, Visio, Vendor Management, Business Process..., Role Model, Managerial Finance, Accounting, Analysis, Sales Management, Management, Strategy, Finance, Six Sigma, Budgets, Business Planning, Software Documentation, Variance Analysis, Strategic Planning, Project Planning, Training, SAP, Lean Manufacturing, Cross-functional Team..., Forecasting, Data Analysis, Account Management, General Ledger, Financial Planning, Hyperion, Automotive
Education
University of Bridgeport 1994 — 1996
Master of Business Administration (M.B.A.), Finance
Saint Augustine's College 1986 — 1990
Bachelor of Science (B.S.), Accounting
Woodlands High School 1982 — 1986
An Executive Coach 4U 2014 - Present
Northrop Grumman Corporation - Electronic Systems Sector March 2012 - 2013
Northrop Grumman Corporation - Navigation Systems Division July 2007 - March 2012
Northrop Grumman - Intergrated Systems Sector February 2005 - July 2007
Countrywide 2003 - 2005
Aetna Healthcare 2000 - 2002
Prudential Healthcare 1998 - 2000
Semins Vegetable Seed Company 1997 - 1998
The Southern California Gas Company 1994 - 1997
Vons Companies, Inc. 1989 - 1994
Skills
Training, Management Development, Coaching, Workshop Facilitation, Change Management, Organizational..., Leadership Development, Leadership, Career Development, Management Consulting, Human Resources, Instructional Design, Succession Planning, Personnel Management, Recruiting, Career Counseling, Employee Relations, Strategy, Strategic Planning, Organizational..., Program Management, Interviews, Executive Coaching, MBTI, Staff Development, Process Improvement, Employee Benefits, Management, Team Building, Resume Writing, Talent Management, Conflict Resolution, Team Leadership, Personal Development, Performance Management, Employee Engagement, Culture Change, Employee Training, Onboarding, Organizational Design, Performance Improvement, Workforce Planning, Training Delivery, Talent Acquisition, 360 Feedback, HR Consulting, Deferred Compensation, Project Planning, Needs Analysis, Facilitators
Education
Fielding Graduate University 2005 — 2011
Masters, Organizational Management & Development
Fielding Graduate University 2008 — 2009
Post Graduate Certificate in Evidence Based Coaching, Professional Coaching (ICF Accredited)
A. University of Redlands - MA in HR Mgmt.
MAHRM, Human Resource Management
B. California State University-Hayward - BA in Psychology
BA, Psychology
C. Diablo Valley College - AA in Business
AA, Business
Aon Hewitt April 2011 - Present
Aetna Healthcare November 2006 - April 2011
Aetna Healthcare June 2006 - November 2006
Broadspire November 2001 - May 2006
Broadspire November 2001 - May 2006
Kemper National Services January 2000 - December 2001
Kemper National Services January 2001 - October 2001
Kemper Insurance January 2000 - December 2000
H&R Block November 1998 - December 1999
Waste Management November 1998 - December 1999
Skills
Payroll, Employee Benefits, Account Reconciliation, Training, Insurance, Management, Auditing, Software Documentation, Human Resources, Analysis, General Ledger, Quality Assurance, Process Improvement, Accounting, Time Management, Microsoft Word, Outlook, Financial Analysis, PowerPoint, Customer Service, Finance, Administration
Education
Nova Southeastern University 2005 — 2008
MBA, Business Administration
Nova Southeastern University
Master, Business Administration
Nova Southeastern University
Bachelor of Science Degree, Business and Professional Management
Broward College
Associate of Arts Degree, Business Administration
Kronos August 2014 - Present
Kronos (formerly PDSI) February 2002 - Present
Stellcom 2000 - February 2002
Aetna Healthcare 1994 - 2000
May 1992 - 1994
Skills
Java, Visual Basic, SQL, C#, SOA, ASP.NET, XML, Web Services, VB.NET, AJAX, Hibernate, Agile Methodologies, Integration, jQuery, Sybase, CSS, TCP/IP, Cloud Computing, Visual Studio, Spring, Software Design, Testing, Software Development, JavaScript, ASP, HTML, SDLC, SaaS, Microsoft SQL Server, Enterprise Software, Windows Server, JSP, Business Analysis, Scrum, Java Enterprise Edition, Windows, Software Engineering, T-SQL, Management, Requirements Analysis, HTML5, Leadership
Education
University of California, Irvine 2014 — 2014
Certificate in Management for Technical Professionals
California State University-Northridge 1987 — 1992
BS
TSI Appraisal April 2012 - Present
INDEPENDENT SETTLEMENT SERVICES November 2008 - January 2011
AETNA HEALTHCARE June 2010 - November 2010
Lender Processing Services, Inc. (LPS) July 2006 - July 2010
CMHA March 1997 - November 2004
Skills
Excel, Customer Service, Team Building, Account Management, Problem Solving, Customer Satisfaction, PowerPoint, Word, Microsoft Office, Strategic Planning, Outlook, Vendor Relations, Customer Relations, Team Leadership, Coaching, Documentation, Teamwork, Public Relations, Microsoft Excel, Microsoft Word, Foreclosures, Loans, Real Estate, Sales, Investment Properties, Mortgage Lending, FHA, Real Estate Transactions
Education
State College of Pennsylvania 1995 — 1997
Bachelor Degree, Elementary Education
Penn State University 1994 — 1997
Elementary Education
Community College of Beaver County 1992 — 1995
Liberal Arts Degree
Community College of Beaver County 1992 — 1994
Associates degree, Liberal Arts
South Side High School 1988 — 1991
High School Diploma
ValueOptions, Inc. May 2013 - Present
Aetna Healthcare March 2002 - December 2012
Pfizer, Inc April 1998 - January 2002
Stonington Institute January 1993 - January 1998
Century Technologies, Inc. March 1990 - March 1993
Skills
Data Analysis, Database Design, Data Mining, SQL, SAS programming, Microsoft Applications, Business Objects, Crystal Reports, Financial Reporting, Metrics, Metadata Management, Clinical Data Management, Software Project..., Project Finance, Medical Billing, Medical Records, Medical Coding, Healthcare Information..., Stored Procedures, PL/SQL, Planview Enterprise, PHP, phpMyAdmin, HTML, Visual Studio, Databases, Vendor Management, Software Documentation, Process Improvement, SDLC, Management, Access, Business Intelligence, Project Management
Education
Charter Oak State College 2003 — 2005
Health/Health Care Administration/Management, A
The University of Connecticut 2000 — 2002
Certification, Clinical Data Management
Three Rivers Community College 1990 — 1992
Associate of Science (AS)
Aetna Healthcare March 2014 - Present
Discover Financial Services January 2012 - March 2014
Discover Financial Services January 2011 - December 2011
Discover Card June 2009 - December 2010
Discover Financial Services February 2008 - June 2009
Baxter Healthcare Corporation 2000 - 2008
Baxter Healthcare October 1998 - October 2000
Baxter Healthcare July 1995 - October 1998
Skills
Content Management, SEO, User Acceptance Testing, Domain Management, WebTrends Analytics, Online customer..., Web Architecture, Call Center Operations, WebSphere Application..., Web Project Management, IIS, Apache, SunOne, Call Center, Customer Experience, SDLC, Call Centers, Enterprise Software, Mobile Devices, Management, Leadership, Project Portfolio..., Analysis, User Experience, Analytics, Marketing, Mobile Applications, Vendor Management, Testing, Training, Cross-functional Team..., Business Analysis, Financial Services, Business Requirements, Product Management, Strategy
Education
Marquette University 1990 — 1994
Bachelor of Science, Business Administration
Aetna December 2007 - April 2010
Aetna Healthcare December 2007 - April 2010
Bank of America June 2006 - June 2007
Humana Healthcare January 2000 - January 2006
Humana December 2000 - March 2003
Blockbuster 1997 - 1999
Education
DePaul University 2010 — 2011
Paralegal Certificate
Illinois State University 1990 — 1995
Illinois State University
B.S, Criminal Justice
GlaxoSmithKline March 2000 - Present
Aetna Healthcare 1999 - 2000
Prudential Healthcare 1997 - 2000
Cedars-Sinai Medical Center November 1995 - February 1997
Skills
Managed Care, Pharmacy Benefit..., Pharmaceutical Sales, Managed Markets, Pharmaceutical Industry, Pharmacy, Market Access
Education
North Dakota State University 1977 — 1980
BS Pharmacy, Pharmacy
WellCare, Inc. January 2007 - Present
WellCare March 2006 - Present
Wellcare health plans January 2006 - Present
WellCare March 2006 - November 2007
WellCare March 2006 - November 2006
Aetna HEALTHCARE January 2001 - January 2005
Macys January 1997 - January 1999
Education
Interamericana University 1988 — 1990
Computer Science
University of Phoenix
BSB, Business Administration
UNIVERSITY InterAmericana
Computer Science
University of Phoenix
Bachelor, Business Administration
HCT Executive Interim Management & Consulting June 2015 - Present
HCT Executive Interim Management & Consulting May 2014 - November 2014
Abrazo Health/Vanguard Health Systems June 2012 - October 2013
Abrazo Community Health Network May 2009 - February 2013
Hospice of Arizona (an American Hospice Company) July 2008 - April 2009
Sun Health November 2006 - July 2008
Healthcare Group of Arizona February 2006 - November 2006
Great-West Healthcare May 2003 - January 2006
Exempla Healthcare February 2002 - May 2003
Aetna Healthcare April 1999 - January 2002
Skills
Healthcare Management, Healthcare, Hospitals, Patient Safety, Quality Improvement, Utilization Management, Managed Care, JCAHO, Medicare, Medicine, Accreditation, Physician Relations, NCQA, Health Policy, Program Development, Performance Improvement, Acute Care, Informatics, Quality Management, Medicaid, Physicians, Inpatient, Healthcare Consulting, Critical Care, HEDIS, EHR, Disease Management, EMR
Education
Villanova University 2006 — 2006
Six Sigma Green Belt
Iliff School of Theology 1985 — 1989
MDiv, Thesis in Bioethics
Rice University 1980 — 1983
BA, Psychology, Bioethics
Nebraska Methodist College 1971 — 1974
Diploma, Nursing
Kimberly-Clark 2010 - Present
Kimberly-Clark 2008 - 2010
Kimberly-Clark 2005 - 2008
International Paper 2004 - 2005
Aetna Healthcare 2002 - 2003
Coca-Cola 2001 - 2001
Skills
Management, Account Management, New Business Development, Leadership, Sales, Contract Negotiation, Team Building
Education
University of Hartford
B.A., Mass Communications
Kayo Bracey & The Takeoff Team January 2015 - Present
Kayo Bracey & The Takeoff Team April 2012 - Present
KAYO BRACEY & THE TAKEOFF TEAM (Lucky 64 Eleven C Corporation) April 2011 - Present
1510 Big Weal Gospel 1510weal.com February 2014 - September 2014
CVS February 2014 - May 2014
SRSMOTORSPORTS.COM March 2013 - May 2013
Aetna Healthcare May 2008 - July 2011
Aetna 2009 - 2011
Aetna 2009 - 2011
Skills
Clerical Skills, Social Networking, Business Networking, Development Of..., Coordinating Events, Strategic Financial..., Social Media Marketing, Marketing Research, Operating Budgets, Digital Marketing, Customer Service, A&R, Budgets, Record Labels, Marketing Communications, Online Marketing, Publicity, Process Improvement, Sound, Acting, Retail, Facebook, New Media, Digital Media, Email Marketing, Radio, Advertising, Press Releases, Voice Over, New Business Development, Talent Management, Copy Editing, Photography, Music Publishing, Brand Awareness, Content Strategy, Music Licensing, Distribution Strategies, Entrepreneurship, Relationship Marketing, Audio Engineering, Audio Editing, Composition, Logic Pro, Studio Recording, Pro Tools, Blogging, Sound Design, Songs, Audio Post Production
Education
Guilford Technical Community College 2013 — 2016
Associate's degree in the Music Business, Arts, Entertainment, and Media Management
North Carolina Agricultural and Technical State University 2005 — 2007
Transfer student, Business Adminstration
Winston-Salem State University 2004 — 2005
Transfer Student, Undergraduate Studies
Guilford Technical Community College
Entertainment Technologies: Artist Management, Music Management
Geisinger Health System February 2013 - Present
Geisinger Health System May 2012 - February 2013
Bloomsburg University May 2012 - September 2012
The Women's Research Center May 2012 - September 2012
Aetna Healthcare January 2012 - June 2012
PPL Corporation August 2011 - January 2012
Skills
Photoshop, Captivate, Flash, Illustrator, Dreamweaver, jQuery, HTML, CSS, Articulate, Audacity, Jing, JavaScript, Microsoft Office, Apple Macintosh, Physics, Mathematics, Turkish, Mac, ActionScript, Instructional Technology, Teaching, Storyboarding, Instructional Design, E-Learning, Moodle, Web Design, Distance Learning, Adobe Creative Suite, ADDIE, Educational Technology, Web Development, Wordpress, Graphic Design, XML, PowerPoint, Curriculum Design, Learning Management, Social Media, Training Delivery, Editing, Photography, Microsoft Word, Adobe Acrobat, Instructor-led Training, User Interface Design, Needs Analysis, Curriculum Development, SCORM, SnagIt, Dropbox
Education
Bloomsburg University of Pennsylvania 2011 — 2012
Master of Science, Instructional Technology
Cornell University 2003 — 2004
Associate of Arts (A.A.), English Language and Literature, General
Ankara University 1995 — 2002
Bachelor of Science, Astronomy and Space Science
Gazi Üniversitesi 1998 — 2000
Bachelor of Education (BEd), Elementary Education and Teaching
JPerry & Associates May 2015 - Present
Florida Small Business Defense & Veterans Initiative 2015 - 2015
Florida Small Business Defense & Veterans Initiative 2015 - 2015
Beaver Street Enterprise Center June 2003 - December 2014
Aetna Healthcare February 1980 - February 2002
Skills
Incubation, Organizational..., Event Planning, Team Building, Training, Business Development, Start-ups, Project Management, Business Planning, Leadership Development, Human Resources, Operations Management, Leadership, Management, Recruiting, Customer Service, Employee Relations, Fundraising, Entrepreneurship, Performance Management, Strategic Planning, Execution of Business...
Education
The University of Georgia
Human Resources and Development
Comcast July 2006 - Present
Time Warner Cable July 2005 - July 2006
Aetna Healthcare 1997 - 2003
Skills
I am a results driven..., Employee Benefits, Talent Management, Training, Applicant Tracking..., Human Resources, Customer Service, Talent Acquisition, Employee Relations, College Recruiting, Performance Management
Education
Grambling State University 1988 — 1990
Nursing
Hunting in High School 1982 — 1986
High School, General Studies
Aetna Healthcare January 2012 - Present
Magellan Health Services April 2008 - December 2011
MD Anderson Cancer Center October 2001 - April 2008
Albertsons November 1995 - September 2001
Skills
Medicare Part D..., Pharmacy, Clinical Research, Healthcare, Pharmacists, Medication Therapy..., Hospitals, Medicare
Education
University of Houston 1973 — 1976
BS Pharmacy
Molina Healthcare February 2014 - Present
Aetna Healthcare March 2008 - August 2012
Education
Excelsior College 2013 — 2015
Master of Science (MS), Nursing Education
The University of Texas at Arlington 2011 — 2013
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
Dallas Nursing Institute 2010 — 2011
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Team Detroit July 2013 - Present
UC Irvine The Paul Merage School of Business 2005 - Present
Barrie D'Rozario Murphy March 2007 - July 2012
Saatchi & Saatchi LA December 2005 - March 2007
Young & Rubicam Brands - Southern California November 1999 - November 2005
Aetna Healthcare October 1998 - November 1999
Ogilvy & Mather June 1982 - October 1998
Skills
Advertising, Consumer Electronics, Brand Management, Integrated Marketing, Brand Development, Automotive, Marketing, Strategic Planning, Leadership, Interactive Advertising, Customer Insight, Digital Media, Interactive Marketing, Entrepreneurship, Marketing Management, Marketing Communications, Digital Marketing, Digital Strategy, Public Speaking, Online Advertising
Education
Duquesne University 1978 — 1982
BA
Bridgestone September 2014 - Present
Best Brains Inc May 2013 - September 2014
InnoPharma, Inc. May 2012 - April 2013
National Bank of California June 2011 - 2012
Aetna HealthCare January 2010 - May 2011
Options Clearing Corporation April 2008 - December 2009
Tata Idea August 2007 - March 2008
Skills
Java, Spring Framework, Servlets, JSP, Struts, HTML5, xml, SOAP, Hibernate, MyBatis, Eclipse, Maven, SQL, JUnit, Tomcat, Tortoise SVN
Education
University of Mumbai 2003 — 2007
Bachelor's degree, Computer Engineering
Procter & Gamble December 2004 - Present
Aetna Healthcare February 1998 - December 2003
Prudential Healthcare February 1994 - February 1998
Skills
Excel, Word, Retail, SAP, Access, Coaching, Customer Relations, Customer Service, Problem Solving, People Management, Microsoft Excel, Microsoft Word, Outlook, Forecasting, Management, Microsoft Office, Strategic Planning, Budgets, Advertising, Team Building, Training, Supply Chain Management
Education
University of Phoenix
RushCo Energy Specialist Inc December 2013 - Present
Heart of Texas Goodwill Industries, Inc April 2013 - December 2013
City of Dallas April 2011 - December 2012
Texas Health Human Servies June 2008 - April 2011
Texas Department of Agriculture November 2006 - June 2008
Aetna Healthcare September 2001 - October 2006
Education
Northwood University
Bachelor of Business Administration
Temple High School
High School Diploma
Aetna HealthCare 2012 - Present
Coventry Health Care, an Aetna Company 2012 - 2015
Coventry Health Care, an Aetna Company 2012 - 2015
Estate Planning Concepts 2011 - 2012
WellCare 2010 - 2011
Coldwell Banker 2004 - 2010
Aflac 2002 - 2002
Liberty National Life Insurance Company 2000 - 2002
Blue Circle Williams/Ply Mart; Dixie Home Crafters 1996 - 2000
Allstate 1990 - 1996
Skills
Health Insurance, Microsoft Office, Foreclosures, Medicare, Insurance, Microsoft Word, Investors, Microsoft Excel, Brokers, Term Life Insurance, Leadership, Sales, Selling, Underwriting, Health Savings Accounts
Education
Lee University 1977 — 1980
Bachelor of Business Administration (BBA), Business Administration and Management, General
Avon November 2014 - Present
Unilever January 2013 - October 2014
Affinion Group March 2012 - October 2012
COMPUTER SCIENCE CORP November 2004 - March 2012
AETNA HEALTHCARE January 2002 - August 2003
MCHUGH S/W INTERNATIONAL April 2000 - January 2002
Computer Science Corporation January 1997 - January 2000
GENERAL REINSURANCE CORPORATION January 1990 - January 1997
Pitney Bowes October 1983 - April 1990
Skills
Program Management, PMP, Budgeting, Requirements Analysis, PMO, Planning, Testing, Cost, Deployment, Vendor, Integration, Customer Relations, Cross-functional Team..., Analysis, Change Management, Risk, Microsoft Office, Process Improvement, IT Service Management, Executive Management, Deliverables, Project Planning, Financial Risk, Enterprise Architecture, Disaster Recovery, IT Strategy, Requirements Gathering, Business Analysis, Software Project..., Systems Analysis, Project Management, Budgets, ERP, System Deployment, Vendor Management, SDLC, Management, Data Center, IT Management, Leadership, Project Delivery
Education
Northeastern University 1972 — 1976
Bachelor of Science, Management Information Systems
Northeastern University 1972 — 1976
computer engineering, Computer Engineering
PMP certified
Project Management Professional
Williams May 2014 - Present
Baker Hughes May 2013 - May 2014
Mercer Management Consulting September 2012 - November 2012
Chevron Phillips Chemical Corporation December 2010 - July 2012
North American Pipe Corporation April 2005 - July 2010
Aetna Healthcare August 1999 - March 2005
Skills
Taleo, PeopleSoft, Talent Acquisition, HRIS, FMLA, Employee Relations, Labor Relations, Recruiting Coordinator, Applicant Tracking..., New Hire Orientations, Temporary Placement, Sourcing, Job Descriptions, Workforce Planning, Affirmative Action, College Recruiting, Exit Interviews, Background Checks, Job Analysis, Reference Checking, I-9 Compliance, Internet Recruiting, Job Fairs, Screening, Employee Surveys, Performance Management, Recruitment & Selection, Training & Development, Healthcare Systems, Recruiting, Talent Management, Employee Engagement, Onboarding, Human Resources, HR Policies, Employee Training, Interviews, Personnel Management, Hiring, SAP, Training, Customer Service, Technical Recruiting, Process Improvement, Employee Benefits, Management, Benefits Administration
Education
Concordia University-Austin 2007 — 2015
BS, Human Resources
San Jacinto College-Cental 2012 — 2012
Certification- Human Resources, Human Resources Certification
Lee College 1996 — 1999
Associates of Applied Science, Business Management
Crosby High School 1980 — 1984
High school diploma
AETNA Healthcare December 2011 - Present
Tobago Regional Health Authority, Trinidad & Tobago November 2009 - April 2011
Lutheran Social Services of Illinois 2007 - 2008
Ann and Robert H. Lurie Children's Hospital of Chicago 1995 - 2007
Skills
Business Analysis, Software Documentation, Process Improvement, Project Management, Software Project..., Analysis, Business Intelligence, Access, SDLC, Data Warehousing, Integration, SQL, Microsoft Office, Databases, SharePoint, Strategic Planning, Requirements Analysis, Visio, Crystal Reports, Policy, IT Management, Non-profits, Data Analysis, Database Administration, Cross-functional Team..., Business Process, Unibasic, Project Planning, Healthcare Information..., Requirements Gathering, Business Process..., Business Requirements, CRM, Toad/Oracle 10.5, Great Plains Software, Datatel Products, Unix, MS Project, User Acceptance Testing, Agile & Waterfall..., Quality Assurance, Regression Testing, Test Cases, Root Cause Analysis, Nonprofits
Education
University of Illinois at Chicago 2015 — 2017
Master's degree, Public Health - Policy & Administration
DePaul University 2013 — 2013
Effective Presentation And Communication Skills Certificate, Computer and Information Sciences and Support Services
National Louis University 2003 — 2005
MBA, Business Administration
DePaul University 1995 — 1999
Bachelor of Science (BS), Computer Science
Accenture April 2014 - Present
Accenture April 2010 - Present
AXIOM Systems, Inc. April 2002 - April 2010
Amerigroup 2002 - 2008
Perot Systems 1996 - 2002
Aetna Healthcare 1986 - 1996
Skills
HIPAA, Healthcare Information..., Healthcare, Process Improvement, SDLC, Visio, Resource Management, Requirements Gathering, Business Analysis, Software Documentation, IT Strategy, Program Management, Change Management, Requirements Analysis, Consulting
Education
Texas A&M University 1981 — 1985
Bachelor's Degree, Economics
Westerville North High School 1978 — 1981
Diploma, General Studies
ShurTech Brands, LLC May 2013 - January 2015
Lakewood College February 2013 - March 2013
Self employed June 2010 - May 2011
Safeguard Properties January 2008 - May 2010
Progressive Medical January 2005 - March 2008
AETNA Healthcare January 2004 - July 2004
Bank One Wholesale Lockbox August 2000 - March 2003
Bank One Corporate Security May 1999 - August 2000
Bank One Corporate Benefits May 1998 - May 1999
Bank One/FCS Plastics December 1996 - May 1998
Skills
Customer Service, Training, Data Entry, Access, Human Resources, Process Improvement, Invoicing, Employee Relations, Marketing, Administrative Work, Teamwork, Microsoft Word, Microsoft Office, Call Center, Outlook, Sales, Customer Satisfaction, Time Management, Employee Benefits, Insurance, Social Media Marketing, Administrative..., Project Management, Employee Training, Administration, Team Leadership, PowerPoint, Digital Asset Management, Digital Archiving
Education
Miami University 1985 — 1990
Four years, Anthropology; Elementary Education, 3.5
Molina Healthcare January 2012 - Present
Leprechaun 2008 - 2011
WellPoint 2006 - 2008
Aetna Healthcare 2002 - 2005
CIGNA Healthcare 1997 - 2001
Health Net 1994 - 1997
Skills
Managed Care, Medicare, Strategic Planning, Strategy, Healthcare, Product Management, Health Insurance, Product Marketing, Competitive Analysis, Account Management, Healthcare Management, Leadership, Healthcare Information..., Medicaid, Cross-functional Team..., Management, P&L Management
Education
University of Arizona 1984 — 1987
BS, Accounting and Finance
Aetna Healthcare October 2007 - Present
Skills
Utilization Management, Healthcare, Healthcare Management, Acute Care, Disease Management, BLS, Nursing, Hospitals, Medical/Surgical, Inpatient
Education
Capitol Community Technical College
RN, Registered Nursing/Registered Nurse
Eastern Connecticut State University
Bachelor of Arts (B.A.), English and Communications
Aetna healthcare May 2014 - Present
Beacon Orthpaedics January 2009 - August 2012
UnitedHealthcare July 2006 - December 2008
Anthem October 2002 - July 2006
Skills
Direct Sales, Human Resources, Training, Healthcare, Contract Negotiation, Customer Service, Employee Relations, Insurance, Marketing, Microsoft Excel, PPO, Project Management, Provider Relations, Recruiting, Team Building, HIPAA, Management, Medicare, Public Speaking
Education
Thomas More College 1998 — 2002
Bachelor's Degree, Business Administration
Notre Dame High School
Wakisha Charter School December 2013 - Present
Echo Therapeutics February 2012 - February 2013
Field Diagnostics April 2010 - February 2012
COMSYS March 2006 - April 2010
Liberty Mutual September 2004 - July 2005
AETNA HEALTHCARE January 1997 - January 2004
AAA Mid-Atlantic 1993 - 1997
Skills
Talent Management, Employee Relations, Recruiting, Program Management, Organizational..., Performance Management, Deferred Compensation, Employee Benefits, Human Resources, Change Management, Labor Relations, Coaching, Workforce Planning, Mergers & Acquisitions, Leadership, Training, Onboarding, Talent Acquisition
Education
Penn State University 1976 — 1979
BA
Bed Bath & Beyond June 2006 - Present
Christmas Tree Shops June 2006 - Present
Aetna Healthcare September 1981 - May 2006
Skills
Healthcare Information..., Project Management, Business Intelligence, Requirements Analysis, IT Service Management, Process Improvement, Team Building, SDLC, JDA, IBM iSeries
Education
Bay Path College
The University of Connecticut
Alliant Insurance Services June 2012 - Present
Willis March 2010 - June 2012
The Little Gym of Huntersville February 2002 - July 2009
Towers Perrin 1998 - 2001
Aetna Healthcare April 1995 - November 1998
AETNA HEALTHCARE January 1995 - January 1998
PHILLIPS - VAN HEUSEN CORPORATION January 1994 - January 1995
Education
Bowling Green State University 1990 — 1994
BA, Fashion Merchandising
Aetna National Medical Director, MedicareAetna Health Plans2002 - Present
Aetna Healthcare 2002 - Present
CIGNA Healthcare 1999 - 2002
Cigna 1999 - 2002
Heritage New York Medical Group 1997 - 1999
Centra State Medical Center 1993 - 1997
Skills
Disease Management, Medicare, Utilization Management
Education
Albany Medical College 1968 — 1972
MD, Medicine
Scarsdale High School
Aetna Student Health October 2004 - November 2009
Aetna Healthcare April 2003 - March 2004
Aetna Healthcare January 1999 - January 2003
UCSD Temporary Services January 1999 - December 1999
Education
University of Santo Tomas 1977 — 1981
Bachelor of Science, Business Administration
Chula Vista Adult School
Certificate of Medical Procedures
with a prominent family Administrative Assistant II / Contractual EngagementCigna CorporationNovember 2009 - December 2009
Temple University Hospital March 2007 - February 2008
Aetna Healthcare August 2006 - November 2006
New Courtland Elder Services April 2004 - November 2005
Health Partners May 1998 - August 2003
Skills
Scheduling, Microsoft Office, Contract Negotiation, Hospitals, Teamwork, Calendars, Customer Service, Event Planning, Word, PowerPoint, Excel, Access, Outlook, Healthcare, Writing, Problem Solving, Administrative Support, Customer Relations, Data Entry, Non-profits, Health, Fax, Purchasing, Spreadsheets, Windows, Administrative..., Nonprofits, Medical Records, Management
Education
Gwynedd Mercy University 2012 — 2013
Bachelor of Science Degree in Business Administration, Health/Health Care Administration/Management
Gwynedd-Mercy College 2009 — 2011
Associate of Science Degree in Business Administration, Business Administration
BioNJ October 2013 - Present
Otsuka Pharmaceuticals January 2013 - September 2013
Great Northeastern Enterprises June 2002 - January 2013
What's What, LLC June 2009 - June 2010
Aetna Healthcare June 1999 - June 2001
Integrated Communications Corporation June 1997 - June 1999
Gold Medal Fitness December 1995 - June 1997
Skills
Health, Project Management, Fitness Training, Sales, Marketing, Fundraising, Volunteering, Coordinating Events, Events Coordination, People Skills, Inspiring People, Personal Training, Administrative..., Office Administration, Administrative Work, Microsoft Office, Microsoft Excel, Microsoft Word, Leadership, Project Planning, Account Management, New Business Development, Event Planning, Time Management, Customer Service
Education
Rutgers, The State University of New Jersey-New Brunswick 1987 — 1991
Bachelor's degree, Political Science and Exercise Science
Jamieson Financial Services February 2006 - Present
Jamieson Associates 2006 - 2012
UnitedHealthcare October 2001 - February 2006
Aetna Healthcare September 2000 - September 2001
Skills
Sales, Account Management, Business Development, Professional Services, Insurance, Employee Benefits, Cold Calling
Education
Governors State University
Bachelor of Arts, English
self-employed January 2009 - Present
Aetna Healthcare October 1999 - July 2011
US Navy January 1964 - October 1989
Skills
Microsoft Office, Excel, Customer Service, Word, Customer Relations
Education
Southern Illinois University, Carbondale 1989 — 1992
Bachelor of Science (BS), Vocational Education Studies
New York Community Collage 1966 — 1968
Associate of Arts (A.A.), Accounting
Aetna Healthcare April 2007 - Present
Care 1st Heathcare October 2002 - April 2007
Skills
Inventory Management, Medicare, Medicare Part D, Medicaid, HR Policies, Claims Processing:, Change Management, Medical Billing, Medical Terminology, Operations Management, Healthcare, Health Insurance, Process Improvement, Process Development
Education
University of Phoenix 2010 — 2012
12-2012 BSBM, Business Management
Franklin Township Board of Education July 2011 - Present
Franklin Township Board of Education 2006 - 2011
Brogan Tennyson Group 2003 - 2006
Aetna Healthcare 1998 - 2001
Prudential Healthcare 1992 - 1998
Marquis and Associates 1987 - 1991
Education
Thomas Edison State College
Associate in Science in Business Administration
Aetna January 2000 - Present
Bank of America November 2000 - March 2004
Aetna Healthcare June 1999 - November 2000
Quadramed April 1999 - June 1999
ProPsych October 1998 - April 1999
Equitable Life Insurance Company July 1992 - November 1997
Skills
Computers, Clerical Skills, Financial Services, Communication Skills, State Legislation, Criminal Report Writing, Psychology
Education
Kaplan University 2014 — 2015
Bachelor’s Degree, Legal Studies
Kaplan University 2014 — 2015
Bachelor’s Degree, Legal Studies, General, A
Heald College 2011 — 2013
Associate in Applied Science, Criminal Justice/Law Enforcement Administration, 3.92
Valley Commercial College 1983 — 1985
Fresno City College 1980 — 1981
Aetna December 2013 - Present
Aetna Healthcare January 2007 - December 2013
Coventry Health Care, an Aetna Company April 2002 - December 2006
First Health January 2000 - April 2002
Comminty Care Network March 1998 - December 2000
Community Care Network 1996 - 1998
Skills
Requirements Analysis, Business Analysis, Data Analysis, Project Management, Test Planning, Test Management, Research, Workers' Compensation..., Visio, PowerPoint, Microsoft Excel, Microsoft Word, MS Project, Outlook, Query Analyzer
Education
Palomar College 1985 — 1998
General Education
University of California, Santa Barbara 1988 — 1989
History
Aetna Healthcare 2004 - Present
Elcomp/ Medic/ Misys Healthcare 1998 - 2004
Elcomp/ Medic/ Misys Healthcare 1988 - 1998
Skills
SharePoint, SQL, Software Development, SDLC, Agile Methodologies, Integration, Software Project..., Business Analysis
Education
Robert Morris University 1984 — 1985
Bachelor's degree, Computer/Information Technology Administration and Management
ICM School of Business 1981 — 1983
Associate's degree, Management Information Systems, General
Aetna Healthcare October 2011 - Present
Verizon Wireless April 2009 - October 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Photoshop, HTML, Strategic Planning, Budgets, Editing, C++, C, Java
Education
Tennessee State University 1996 — 2001
Bachelor's Degree, Accounting/General Business
McGavock High School 1994 — 1996
High School