Aetna Rx Home Delivery
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Aetna Rx Home Delivery Employees
Relief Health Supply October 2012 - Present
ACS Healthcare Provider Solutions January 2008 - September 2012
ACS January 2001 - September 2012
Aetna Rx Home Delivery October 2005 - December 2007
Career College March 2003 - June 2004
Caremark April 2001 - March 2003
Skills
Internal Audit, Management, Medicaid, Medicare, Process Improvement, Project Management, Training
Education
Broward College
S; B.S, Liberal Arts; Health Service Administration
The Andersons, Inc. September 2013 - February 2015
Mile Rail LLC July 2010 - September 2013
Aetna Rx Home Delivery September 2003 - February 2010
Grand River Inn March 1999 - August 2003
Skills
Process Improvement, Budgets, Negotiation, Strategic Planning, New Business Development, Leadership, Training, Logistics Management, Team Leadership, Procurement, Operations Management, Transportation, Continuous Improvement, Team Building, Microsoft Excel, Microsoft Office
Education
North Central Missouri College 1996 — 1998
None, Criminal Justice and Corrections
Univita Health Inc May 2012 - July 2015
Aetna Rx Home Delivery December 2006 - December 2007
Skills
HIPAA, Medicaid, Medical Terminology, Software Documentation, Long-term Care, Acute Care, Medication..., Data Entry, Pediatrics, Microsoft Office, Medicine, PowerPoint, Medical Records, Medication Therapy..., Utilization Management, Patient Education, JCAHO, Home Infusion, ICD-9, Insurance, Pharmacy, Utilization Review, Medical Coding, Medical Billing, IV, Managed Care, Patient Safety, Home Care, Policy, Health Education, Customer Service
Education
Broward College 2013 — 2016
Registered Nursing/Registered Nurse
Miami Dade College
Pharmacy
The Salvation Army October 2012 - Present
The Salvation Army January 2012 - October 2012
Aetna RX Home Delivery May 2007 - October 2009
Skills
Psychotherapy, Public Relations, Case Managment, CBT, Counseling Psychology, Management, Program Development, Rehabilitation, Case Management, Adolescents, Behavioral Health, Clinical Supervision, Community Outreach
Education
Avila University 2008 — 2012
MS, Counseling Psychology
William Jewell College 2004 — 2007
BS, Psychology
Argus Health Systems September 2014 - Present
AMG Services Inc. January 2013 - March 2014
Devery University 2008 - 2012
Visiting Nurse Association January 2011 - March 2011
Providence Medical Center October 2010 - December 2010
Convergys Corporation July 2010 - October 2010
Prescription Solutions November 2005 - April 2010
Aetna Rx Home Delivery August 2005 - November 2005
Illinois Army National Guard January 1995 - January 2003
Skills
PowerPoint, Customer Service, Microsoft Excel, Microsoft Word, Research, Windows, Troubleshooting, Microsoft Windows 98, Microsoft Office, Healthcare, Leadership, Outlook, Visio, Access, Analysis, Policy, Training, Public Speaking, Management, Time Management, Teamwork, Accounting, Team Building, Program Management, Mentoring
Education
Keller Graduate School of Management of DeVry University 2010 — 2012
Master of Business Administration (MBA), Project Management
DeVry University 2007 — 2010
Bachelor of Science, Technical Management; Health Services Management
Kennedy-King College 1999 — 2002
Associate of Science, Science
Merriam August 2013 - Present
Merriam Park Elementary 2012 - August 2013
Piper Schools August 2011 - July 2012
John F. Kennedy Elementary School January 2012 - May 2012
Bonner Springs High School March 2011 - May 2011
YWCA of Greater Kansas City September 2009 - March 2011
U.S. Census Bureau 2010 - 2010
The Kansas City Kansan Newspaper August 2008 - January 2009
Aetna Rx Home Delivery March 2008 - August 2008
Farmers Insurance Service March 2006 - March 2008
Skills
Non-profits, Microsoft Excel, Microsoft Office, Public Speaking, Customer Service, PowerPoint, Teaching, Differentiated..., Cooperative Learning
Education
University of Saint Mary 2009 — 2011
B.S, Education
Hartford Steam Boiler May 2015 - Present
MassMutual Financial Group August 2011 - May 2015
Open Solutions May 2009 - August 2011
IBM Global Services April 2004 - April 2009
IBM October 1998 - April 2009
IBM Global Business Services 1998 - April 2009
Aetna Rx Home Delivery 2007 - 2009
UPS Corporate 1998 - 2004
Coopers & Lybrand Consulting 1996 - 1999
PwC Consulting 1993 - 1998
Skills
Process Improvement, Program Management, SDLC, Release Management, Software Project..., Insurance, Vendor Management, Business Process..., Change Management, MS Project, Project Planning, Visio, Agile, Scrum, SharePoint, Certified Project..., IT Strategy, Leadership, Management, Agile Methodologies, Business Intelligence, Project Portfolio..., Business Analysis, PMP, Cross-functional Team..., Integration, IT Management, Software Documentation, Quality Assurance, Business Requirements, Project Management, Risk Management, Microsoft Project
Education
Moravian College 1983 — 1987
BA, Information Systems and Management
Pharmacy First September 2012 - Present
Pharmacy First July 2009 - September 2012
Labor Ready May 2007 - July 2009
Aetna Rx Home Delivery August 2005 - July 2007
Skills
Customer Service, Data Entry, Microsoft Office, Word, Excel, Telephone Skills, Customer Relations, Outlook, Inventory Management, Research, Problem Solving, Scheduling, Writing, Microsoft Word, Customer Satisfaction, Microsoft Excel, Access, Process Scheduler, Management, Software Documentation
Education
MidAmerica Nazarene University 1988 — 1992
BA, Psychology
Provide A Care June 2012 - Present
DeVry Univeristy December 2011 - July 2012
Aetna Rx Home Delivery March 2007 - September 2009
Aetna Rx Home Delivery 2006 - 2009
Aetna Rx Home Delivery February 2006 - March 2007
United States Postal Service July 1996 - September 2001
United States Postal Service 1996 - 2001
Mci April 1995 - May 1996
Skills
Customer Service, Scheduling, Customer Satisfaction, Call Center, Data Entry, Word, Excel, Microsoft Office, Customer Relations, Outlook, Inventory Management, PowerPoint, Billing, Public Speaking, Budgeting, Problem Solving, Administrative Support, Documentation, Administration, Writing, Accounting, Research, Coaching, Visio, Supervisory Skills, Windows, Event Management, MS Project, Social Media, Hiring, Process Improvement, Teamwork, Team Building, Database Administration, Mentoring, Accounts Payable, Telephone Skills, HTML, Microsoft Excel, Process Scheduler, Software Documentation, Leadership, Access, Call Centers, Interviews, Microsoft Word, System Administration, Analysis, Data Analysis, Time Management
Education
DeVry University 2010 — 2012
Bachelor of Science, Technical Management
American InterContinental University Online 2005 — 2005
Associate Degree, Business Administration
Phillips Jr College 1996 — 1998
Accounting
Hollister High School 1990 — 1994
General
Comcast Cable March 2012 - Present
Caremark January 2011 - December 2011
Aetna Rx Home delivery December 2005 - December 2010
Aetna Mail Order Pharmacy January 2006 - May 2008
Skills
Oracle, Microsoft Office, SAP, SI Baker, PDX, Supply Chain Management, Procurement, Inventory Management, Purchasing, Six Sigma, Supply Chain, Logistics, Operations Management, Teamwork, Inventory Control, Process Improvement, Customer Service, Problem Solving, Excel, Vendor Relations, Customer Relations, Outlook, Word, Team Building, Negotiation, Time Management, Planning, CSG, Amdocs, Leadership, Analysis, Project Planning, Forecasting, Access, Vendor Management, Training, Management, Strategic Planning, Finance, Cross-functional Team..., Project Management, Sales, Microsoft Excel
Education
Ashford University 2009 — 2011
MBA, Supply Chain management
Florida Atlantic University 1992 — 1996
B.M., Music Education
Palm Beach Community College 1989 — 1992
A.A., music
northeast hight school 1985 — 1989
H D Smith July 2015 - Present
Party Goods Warehouse November 2013 - February 2015
National Engineering Service Corp/American Diabetes Wholesale February 2012 - July 2012
CVS Caremark Corporation January 2011 - December 2011
Aetna Rx Home Delivery October 2005 - December 2010
Skills
Public Speaking, Team Building, Customer Service, Leadership, Shipping, Inventory Management, Microsoft Excel, Microsoft Office, Preaching, Training, Microsoft Word, Customer Satisfaction, Social Media, Microsoft Office Xp, Distribution Center..., Community Outreach, Social Networking, Editing, Teaching, Networking, Creative Writing, Multi-cultural team..., Team Leadership, Logistics, Warehouse shipping and..., Convalescent Ministry..., Preparing Bible Messages, Receiving, Rf Scanner, Forklift driver, Logicor shipping, Fitness Training, Cardiovascular Fitness, Facebook, Volunteer Management, Typing, Blog writter
Education
Atlantic Technical Center 2002 — 2002
Cerificate, Microsoft Office XP
Bauder College 1987 — 1988
Certificate, Radio and Television Broadcasting
Iowa State University 1981 — 1982
No Degree, Freshmen requirements
Dillard High School 1978 — 1981
Diploma, Required classes
Aetna November 2011 - Present
Aetna Rx Home Delivery November 2011 - Present
Coral Springs Specialty Pharmacy May 2011 - November 2011
Saveology.com January 2010 - January 2011
Teleperformance January 2009 - January 2010
Ryan International Airlines January 2005 - January 2007
Skills
Exceptional patient..., Case Management Services, Office management, Database management,..., Exceeds sales goals, Fluent in [English &..., Skilled multi - tasker, MS Office proficient, Excellent telephone..., HIPAA trained..., Efficient and accurate, Excellent communication..., Persuasive..., Upselling and..., Customer Service, Leadership, Pharmacy, Account Management, Sales, Public Speaking, Microsoft Word, Team Leadership, Microsoft Office
Education
Block Island High School 1989 — 1992
Sanford-Brown Institute-Ft Lauderdale
Athens State University January 2014 - May 2015
Bagley & Bagley Insurance December 2012 - December 2013
Account Temps Agency April 2012 - October 2012
Industrial Marketing & Sales May 2007 - January 2012
New Concepts in Marketing May 2006 - May 2007
Tennessee Valley Propane June 2005 - June 2006
LinCare, Inc June 2004 - June 2005
Aetna RX Home Delivery November 2003 - June 2004
Skills
Office Management, Human Resources, Event Management, Accounts Receivable, QuickBooks, Account Reconciliation, Payroll, Marketing, Customer Service, Data Entry, Microsoft Word, PowerPoint, Training, Microsoft Office, Outlook, Event Planning, Sales, Microsoft Excel, Fundraising, Customer Relations, Organization, Merchandising, Microsoft Publisher
Education
Athens State University 2014 — 2015
Bachelor of Science (BS), Management, Minor in Human Resource Management, 4.0 Summa Cum Laude
Motlow State Community College 1996 — 1997
Associates Degree, Business/Commerce, General
Middle Tennessee State University 1977 — 1980
Business Administration
Rhea Central High, Dayton, TN 1970 — 1974
Diploma, General Business
Broward Insurance December 2014 - Present
Federated National Insurance Company March 2014 - September 2015
Randstad/Everglades Direct August 2013 - January 2014
GARDAWorld October 2012 - July 2013
Farmers Insurance May 2009 - July 2012
Aetna Rx Home Delivery October 2006 - October 2007
American Express October 2002 - October 2006
Skills
4-40 Resident Insurance..., Analysis, Commercial Insurance, Customer Service, General Insurance, Management, Property, Sales, Strategy, Umbrella Insurance, Underwriting, Insurance, Public Speaking, Property & Casualty..., Human Resources, Outlook
Education
Broward College 2014 — 2016
Associate's Degree, Business/Legal Assisting
Broward College 2014 — 2014
4-40 Customer Service Representative, Insurance
Hallandale Adult Community Center
High School Diploma
Currently seeking new opportunities August 2015 - Present
Renaissance Charter School at Plantation August 2014 - June 2015
Whole Foods Market March 2014 - August 2014
Best Buy February 2008 - February 2014
Best Buy February 2008 - October 2012
AETNA RX HOME DELIVERY October 2005 - March 2006
AETNA RX HOME DELIVERY August 2005 - February 2006
PETMEDS January 2003 - June 2003
American Express March 2001 - July 2002
American Express March 2001 - July 2002
Skills
Customer Service, Microsoft Office, Administrative Support..., Call Centers, Quality Assurance, Healthcare, Management, Office Management, Inventory Management, Customer Satisfaction, Retail, Sales, Data Entry, Merchandising, Telephone Skills, Time Management, Outlook, Microsoft Word
Education
Palm Beach State College 2009 — 2012
BAS, Supervision and Management
Palm Beach State College 2009 — 2012
Bachelor of Applied Science, Supervision & Management
Palm Beach Community College 2006 — 2007
AA, General/Transfer Degree
Palm Beach Community College 2006 — 2007
Associates of Arts, General
N/A - Retired July 2014 - Present
Kaplan Higher Education Group January 2009 - June 2013
Fort Lauderdale Chapter of ASTD 2007 - 2009
Aetna Rx Home Delivery July 2005 - December 2008
Florida National High Adventure Sea Base, Boy Scouts of America May 2002 - February 2005
Center for Professional Development, Boy Scouts of America October 1991 - May 2002
Queens Council, Boy Scouts of America October 1986 - October 1991
Greater New York Councils, Boy Scouts of America 1984 - 1986
Daniel Webster Council 1975 - 1978
Skills
Instructional Design, Program Management, Project Management, Leadership Development, Organizational..., Coaching, Performance Management, Team Building, Staff Development, Training, Employee Relations, Recruiting, Budgets, Public Speaking, Leadership, Employee Training, Management, Fundraising, Team Leadership, Strategic Planning, Customer Satisfaction, Process Improvement, Volunteer Management, Nonprofits, Policy, Customer Service, E-Learning, Training Delivery, Community Outreach, Workshop Facilitation, Time Management, Onboarding, Resume Writing, Career Counseling, Conflict Resolution, Adult Education, Career Development, Human Resources, Talent Management, Executive Coaching, Employee Engagement, Organizational..., Interviews, Change Management, Personnel Management, Management Development, Program Development, Succession Planning, Needs Analysis, Learning Management
Education
Murray State University 1996 — 2000
MS, Human Resources
Springfield College 1969 — 1973
BS, Community Leadership Development
Complete Medical Homecare September 2014 - Present
Target Pharmacy 2010 - September 2014
Apria Healthcare March 2007 - September 2014
Great Oak Pharmacy 2006 - 2007
Aetna Rx Home Delivery 2003 - 2006
Hy-Vee 1999 - 2003
Skills
Pharmacy, Healthcare, Pharmacists, HIPAA, Medicare
Education
St. Louis College of Pharmacy 1994 — 1999
Bachelor of Science (B.S.), Pharmacy
Star Nissan August 2014 - November 2014
Pharmore Drugs, LLC November 2008 - January 2013
Weiss Memorial Hospital September 2008 - October 2008
Chase May 2005 - January 2008
Grossinger Autoplex August 2004 - May 2005
Aetna Rx Home Delivery December 2003 - June 2004
Skills
Switchboard Operator, Data Entry, Receptionist Duties, Pharmacy Technicians, Spreadsheets, Direct Patient Care, Customer Service, Cash Handling Experience, Teller Operations, Filing, Mailroom Operations, Fax, Copies, Frameworks, AS400 system, Lotus Notes, Microsoft Word, Microsoft Excel, Outlook, docutrak, Customer Contact, Call Centers, PRINTING, Adobe Acrobat, Medical Records, Vital Signs, Multi-line Phone, Pharmacy, Clerical Skills, Appointment Scheduling, Phone Etiquette, Medical Terminology, Accurate Data Entry, Copying, Telephone Skills, Clerical Work, File Management, Office Equipment, Pharmacueticals, Injectable, Cash Register, Cashiering, Prescription, Internet Explorer, Medical Assisting, Phlebotomy, Inventory, Telephone Reception, ICD-9, CPT
Education
Everest College-Chicago 2008 — 2008
Vocational Diploma, Medical/Clinical Assistant
Evanston Township High 1992 — 1996
Diploma, General Studies
Haystak Digital Marketing February 2014 - Present
Leavenworth County Health Department December 2012 - July 2013
Sallie Mae May 2012 - November 2012
Sallie Mae April 2011 - November 2012
Sallie Mae April 2011 - November 2012
WESTERN EXTRALITE COMPANY June 2008 - November 2009
Western Extralite 2008 - 2009
AETNA RX HOME DELIVERY June 2007 - June 2008
Aetna 2007 - 2008
LAWRENCE SURGERY ASSOCIATES May 2003 - June 2007
Skills
Customer Service, Microsoft Excel, Call Center, Microsoft Office, Data Entry, Customer Satisfaction, Microsoft Word, Administrative..., Outlook, Sales, 10 Key, Leadership, Access, Spreadsheets, Lotus Notes, PowerPoint, Call Centers, Time Management, Process Improvement
Education
Baker University 2010 — 2012
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.81
Franklin University 2008 — 2010
Bachelor of Science, Business Administration and Management, 3.21 GPA
Neosho County Community College 2003 — 2005
Associate of Applied Science, Business Administration and Management, General, 3.5
Humana June 2012 - Present
Univita Health Inc April 2011 - June 2012
Aetna Rx Home Delivery December 2005 - August 2010
The Answer Group January 2003 - September 2005
Skills
Medicare, Healthcare, Managed Care, Medicaid, Team Building, HIPAA, Health Policy, HMO, Medicare Part D, Healthcare Management, Pharmacy Benefit..., Provider Relations, ICD-9, Leadership, Process Improvement, Healthcare Industry, Health Insurance, Management
Education
Keiser College 2006 — 2010
Bachelor's Degree, Health Services Administration
Aetna Rx Home Delivery April 2012 - Present
Aetna Rx Home Delivery July 2003 - April 2012
Skills
Process Improvement, Team Leadership, Team Building, Strategic Planning, Managed Care, Medicare, Management, Microsoft Excel, Microsoft Office, Business Analysis, Project Management, Inventory Management, Change Management, Call Center, Vendor Management, Healthcare, Customer Service, Cross-functional Team..., Leadership, Program Management, Call Centers, Pharmacy Benefit..., Operations Management, Quality Assurance, SDLC, Insurance, HIPAA, Visio, Health Insurance
Education
University of Missouri-Kansas City 1993 — 1997
JM&A Group August 2013 - Present
JM&A Group (JM Family Enterprises) August 2011 - August 2013
Aetna Rx Home Delivery December 2007 - April 2011
FNLC Financial Services June 2005 - June 2007
Eclipsys Corporation February 2001 - February 2005
Skills
Cross-functional Team..., Leadership, Healthcare, Management, Customer Service, Performance Management, Business Process, Contract Management, Software Documentation, Process Improvement, Vendor Management, Team Building, Time Management, Employee Benefits, Human Resources, Training, Operations Management, Microsoft Excel, Strategic Planning
Education
St. Joseph's College 1967 — 1971
BA, History, Social Science and Psychology
Aetna Rx Home Delivery October 2003 - Present
Asantae Truestar Health August 2012 - Present
Skills
Hospitals, Pharmacy, Managed Care, Medication Therapy..., Pharmaceutical Sales, Pharmaceutical Industry, Healthcare, Diabetes, Pharmacists, Healthcare Information..., Pharmacy Automation, Clinical Pharmacy, Management
Education
University of Missouri-Kansas City 1998 — 2003
PharmD, Pharmacy
University of Missouri-Columbia 1992 — 1996
BS, Biology, Minor Chemistry
Aetna Rx Home Delivery May 2004 - Present
Wal-Mart March 1984 - April 2004
Skills
Pharmacy Benefit..., Pharmacy Automation, Pharmacy, Managed Care, Healthcare, Healthcare Management, Pharmaceutical Industry, Healthcare Information..., HIPAA, Inventory Management, Customer Service, Team Building, Pharmacists, Process Improvement, Medication Therapy..., Microsoft Office, Medicare Part D, Microsoft Word, Quality Assurance, Customer Satisfaction, Microsoft Excel, Team Leadership, Teamwork, Clinical Pharmacy, Patient Counseling, Compounding
Education
University of Missouri-Kansas City 1975 — 1978
B.S. P., Pharmacy
University of Missouri-Columbia 1973 — 1975
pre-pharmacy
Aetna Rx Home Delivery December 2008 - Present
Aetna August 2008 - December 2010
CVS/Caremark February 1997 - April 2008
Skills
Data Entry, Administrative Support, Customer Service, Accounts Receivable, Word, Microsoft Office, Accounts Payable, Spreadsheets, Outlook, Excel, PowerPoint, Telephone Skills, Payroll Processing, Public Speaking, Typing, Administration, Microsoft Word, Administrative..., Microsoft Excel, Acting, Wellness, Fundraising, Charity Marketing, Healthcare, Call Centers, Payroll, Time Management, Event Planning, Training, Process Scheduler, Customer Satisfaction, Supervisory Skills, Team Building, Social Networking, System Administration, Leadership, Teamwork, Staff Development, Budgets, Coaching, Analysis, Leadership Development, Process Improvement, Community Outreach, Management, Team Leadership, Policy, Research, Strategic Planning, Teaching
Education
Florida International University 1991 — 1995
Associates, Elementary Education
Monsignor Edward Pace High School 1987 — 1991
Diploma, High School/Secondary Diplomas and Certificates
Argus Health Systems June 2014 - Present
GeBBS Technology Solutions September 2011 - May 2014
NASCO September 2011 - May 2014
Argus Health Systems January 2008 - September 2011
CuraScript, Inc. An Express Scripts Co. May 2006 - January 2008
Aetna Rx Home Delivery May 2003 - May 2006
Eckerd 2003 - 2006
Skills
Process Improvement, Software Documentation, MS Project, Project Management, Requirements Analysis, SharePoint, Management, Visio, Analysis, Data Analysis, Leadership, Healthcare, PMP, Databases, HIPAA, Microsoft Excel, Access, MS Office Suite, PowerPoint, Excel, Mobile Technology, PMI, Client Relations, Client Services, Customer Engagement, Customer Satisfaction, Team Leadership, Cross Functional Team..., Microsoft Project
Education
University of Missouri-Rolla 1998 — 2002
B.S, Engineering Management - Management of Technology
State Street June 2011 - Present
Grantham University September 2007 - March 2011
Grantham University February 2007 - March 2011
Grantham University November 2005 - February 2007
Aetna RX Home Delivery November 2003 - October 2005
Skills
Customer Service, Administration, Customer Relations, Writing, Resume Writing, Public Speaking, Research, Staff Development, Teaching, Facebook, Time Management
Education
Park University 2001 — 2003
Bachelor of Arts, Public Relations
Maple Woods Community College 1999 — 2001
Associate of Arts
Confidential (Management Consulting) July 2012 - Present
Oasis August 2010 - July 2012
Aetna Rx Home Delivery August 2005 - November 2009
The Home Depot April 2004 - August 2005
MBNA America Bank November 1997 - July 2003
Skills
Employee Relations, Compensation, Succession Planning, Benefits, Talent Acquisition, Customer Relations
Education
Nova Southeastern University 1998 — 2000
MBA, Business Administration
Nova Southeastern University
BS, Business Administration & Professional Management
Aetna Rx Home Delivery June 2008 - Present
EMCO Enterprises, Inc May 1996 - May 2008
America's Pharmacy June 1994 - April 1996
Giant Eagle Inc September 1991 - May 1994
United States Marine Corps January 1986 - February 1991
Skills
Process Improvement, Forecasting, Budgets, SAP, Team Building, Cross-functional Team..., Leadership, Risk Management, Project Planning, Manufacturing, Analysis, Management, Inventory Management, Internal Controls, Strategic Planning, Accounting, ERP, Business Planning, Continuous Improvement, Finance, Operations Management, Six Sigma, Change Management, Contract Negotiation, Strategy, Business Process..., Project Management, Vendor Management, Training, Access, Business Analysis, Team Leadership, Software Documentation
Education
Liberty University 1988 — 1991
BSBA, Administration/Management
Thomas Jefferson High Scool
Thomas Jefferson High Scool
Thomas Jefferson High Scool
Thomas Jefferson High Scool
Kansas City Board Of Public Utilities January 2011 - Present
Parcelite Solutions 2010 - 2011
Johnson Controls Inc.-Kelly Services 2009 - 2010
Aetna RX Home Delivery 2007 - 2008
Visteon 2002 - 2007
Skills
Continuous Improvement, Customer Service, Leadership
Education
University of Arkansas at Pine Bluff 1986 — 1994
B.S., Industrial Manufacturing Technology, 2.62
Aetna December 2013 - Present
Aetna Rx home delivery January 2007 - December 2013
Skills
Healthcare, Hospitals, Pharmacy, Cpr Certified, HIPAA, Healthcare Management, Managed Care, Data Entry, Medical Terminology, Customer Service, Medicare, Microsoft Word
Education
Florida International University 2013 — 2015
Bachelor's degree, Accounting
Florida International University - College of Business 2013 — 2015
Bachelor of Accounting, Accounting
DeVry University Team Lead of Customer ServiceAetna Rx Home DeliveryMarch 2007 - September 2009
Aetna Rx Home Delivery February 2006 - March 2007
United States Postal Service December 1999 - September 2001
United States Postal Service July 1996 - December 1999
Education
DeVry University 2010 — 2012
Bachelor, Technical Management focus Operations
American InterContinental University 2005 — 2005
Associate in Business Administration, Business
Phillips Junior College 1994 — 1996
Accounting
Research Medical Center November 2012 - Present
Aetna Rx Home Delivery 2011 - 2012
The University of Kansas Hospital January 2010 - November 2011
The University of Kansas Hospital July 2008 - January 2010
Skills
Pharmacists, Healthcare Management, Healthcare Information..., Epic Willow, Staff Development, Clinical Pharmacy, Clinical Research, Critical Care, EHR, Healthcare, Hospital Pharmacy, Hospitals, Informatics, Inpatient, Medication Therapy..., Patient Safety, Pharmacy, Pharmacy Automation
Education
University of Kansas 2006 — 2008
MS-Hospital Pharmacy Administration
University of Missouri-Kansas City 2001 — 2006
Doctor of Pharmacy (Pharm.D.)
Platte City Nutrition January 2008 - October 2011
Aetna Rx Home Delivery September 2003 - June 2006
Feldman’s Farm and Home August 2002 - August 2003
Skills
Business Process..., New Business Development, Human Resources, Customer Service, Marketing Strategy, Marketing Communications, Business Intelligence, Marketing Management
Education
University of Phoenix 2009 — 2014
AAPSY, Psychology
University of Phoenix
Rx Solutions June 2013 - Present
Aetna Rx Home Delivery 2002 - 2013
Albertsons May 2001 - May 2002
Skills
Managed Care, Diabetes
Education
UMKC School of Pharmacy 1994 — 1999
R.Ph., Pharmacy
Drury University 1989 — 1994
Bachelor of Arts (B.A.), Biology, chemistry
Aetna Rx Home Delivery
Skills
Pharmacy, Pharmaceutical Industry, Pharmacy Automation
Education
Park University 2007 — 2012
Bachelor of Science (B.S.), Business Administration and Management, General
Aetna Rx Home Delivery 2008 - 2013
Rose International (Temporary agency for Aetna) March 2008 - September 2008
Home Diagnostics, Incorporated March 2007 - October 2007
Fort Lauderdale Eye Associates October 2006 - January 2007
Cigna Dental February 1996 - September 2006
Health Claims Services January 1990 - January 1996
Travelers Insurance Company April 1978 - June 1989
Skills
Dental Insurance, Customer Service, Accounts Receivable, Data Processing, Claims Resolution, Team-oriented, People Skills, Insurance
Education
New York University
Expanded Duties Chairside Dental Assistant Program