Affiliated Computer Services
Industry: Information technology company
DescriptionAffiliated Computer Services Inc. was a company that provided information technology services as well as business process outsourcing solutions to businesses, government agencies, and non-profit organizations. ACS was based in Dallas, Texas. ACS was ranked at number 341 on the 2010 Fortune 500 list. Number of employees: 74,000 – (June 2009) Headquarters: Dallas, Texas, United States Founder: Darwin Deason Founded: 1988 Parent organization: Xerox Subsidiaries: Affiliated Computer Services International B.V.,
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Affiliated Computer Services Employees
Kaiser Permanente March 2015 - Present
Rose International - Kaiser Permanente Eastbay Service Area Contingent Worker March 2014 - February 2015
ProActive Business Solutions - Kaiser Permanente Eastbay Service Area Contingent Worker December 2013 - March 2014
Rose International - Kaiser Permanente Marin Sonoma Service Area Contingent Worker February 2010 - August 2013
Affiliated Computer Services April 2009 - December 2009
Insight Global - Kaiser Permanente Marin Sonoma Service Area Contingent Worker November 2008 - December 2008
Insight Global - Kaiser Permanente Regional Office Contingent Worker August 2008 - September 2008
Skills
Technical Support, Active Directory, Microsoft Office, Windows 7, Windows XP Pro, HP Asset Management, Healthcare Information..., Dragon Naturally..., CG4 Handheld Scanner, Lotus Notes, Lotus Sametime, BMC Remedy, OS X, iOS, Adobe Acrobat, Computer Hardware, Leadership, Help Desk Support, Troubleshooting
Education
AMA University 2001 — 2008
Bachelor of Science (B.S.), Information Technology
National Public Safety Solutions December 2014 - Present
Modern Woodmen of America September 2013 - March 2015
National Public Safety Solutions March 2010 - January 2013
Best Buy March 2011 - January 2012
Affiliated Computer Services July 2008 - August 2009
Pinnacle Security January 2008 - June 2008
Affiliated Computer Sevices August 2007 - January 2008
Applied Materials 2006 - 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Public Speaking, Strategic Planning, Budgets, Financial Analysis, Insurance, Accounting, Access, Finance, Leadership, Team Building, Security, Sales
Education
Keller Graduate School of Management of DeVry University 2013 — 2015
Master of Business Administration (MBA), Finance, General
DeVry University 2011 — 2013
Bachelor of Business Administration (BBA), Accounting
Austin Community College 2006 — 2010
Associate's degree, Business Administration and Management, General
Apollo Education Group February 2012 - Present
Affiliated Computer Services August 2009 - February 2012
Ruben Gallego for State House June 2010 - November 2010
Arizona State University August 2008 - May 2009
Skills
Student Financial Aid, Title IV funding, Student Organizations, Higher Education, Workshop Facilitation, Student Leadership, Student Recruiting, Non-profit Volunteer, Student Affairs, Title IV, Admissions, Academic Advising, Student Engagement, Enrollment Management, Grants, Leadership, Microsoft Office, Community Outreach
Education
University of Phoenix 2013 — 2015
Master of Arts Education, Adult Education and Training
Arizona State University 2006 — 2009
Bachelor of Arts (BA), Political Science and Government
Chandler/Gilbert Community College
Accenture February 2013 - March 2014
Collabera September 2012 - February 2013
Affiliated Computer Services June 2011 - September 2012
Road and Rail Services February 2010 - July 2011
Resthaven Care Community June 2008 - November 2010
Skills
Logistics, Customer Service, Process Improvement, Vendor Management, SAP, Operations Management, Project Management, Management, Program Management, Outsourcing, Software Documentation, Business Analysis, CRM, Supply Chain, Procurement
Education
Brown Mackie College-San Antonio 2011 — 2012
Bachelor of Business Administration (BBA)
Nimble Storage August 2013 - Present
Dell July 2010 - August 2013
HP November 2009 - July 2010
Affiliated Computer Services February 2009 - August 2009
Dell November 2007 - February 2009
Dell April 2007 - November 2007
Dell February 2006 - April 2007
Dell April 2004 - February 2006
Dell August 1999 - April 2004
Skills
CRM, Cross-functional Team..., Enterprise Software, Solution Selling, Visio, Outlook, HP, Salesforce.com, VMware, Dell Computers, Management, Selling, Strategic Planning, Storage, Leadership, Sales Operations, Cloud Computing, Storage Area Networks, Virtualization, Strategic Partnerships, Sales Process, Sales, Channel Partners, Storage Solutions, Vendor Management, Networking, SaaS, Business Alliances
Education
University of Phoenix 2008 — 2011
Bachelors, Business Communications
Austin Community College 1995 — 1998
University of Houston-Victoria 1993 — 1995
YKHC August 2013 - Present
State of Alaska August 2012 - July 2013
YKHC July 2011 - August 2012
Performance Training Institute June 2010 - November 2011
Regence BlueSheild of WA July 2007 - November 2009
Key Bank March 2006 - November 2007
Affiliated Computer Services October 2004 - March 2006
Education
Ashworth College 2015 — 2016
Associate's Degree, General Studies
Performance Training Institute 2010 — 2011
Medical Billing, Medical Billing and Coding, Medical Admin Guidelines, Microsoft Certification
Partnership with Native Americans September 2008 - Present
Road Runner Sports June 2008 - August 2008
Affiliated Computer Services June 2007 - January 2008
Skills
Nonprofits, Community Outreach, Fundraising, Volunteer Management, Grants, Event Planning, Training, Public Speaking, Customer Service, Administrative..., Team Building, Research, Supervisory Skills, Time Management
Education
Dine College
Mesa Community College
Lockhart High School July 2015 - Present
Kileen Independent School Dst January 2015 - July 2015
Advanced Transcription, Inc. 2007 - 2011
Walmart 2005 - 2006
Affiliated Computer Services 2005 - 2005
Public Storage 2003 - 2004
Austin American-Statesman 2000 - 2003
Time Warner Cable 1999 - 2000
Skills
Spanish Teaching, Spanish, Teaching, Tutoring, Spanish Literature, Spanish-speaking, Translation, Medical Transcription, Computers
Education
The University of Texas at Austin 2012 — 2014
Bachelor of Arts (B.A.), Spanish Language Teacher Education, 3.17
Austin Community College 2010 — 2012
Associate of Arts (AA), Spanish Language Teacher Education, 3.4
Career Step 2006 — 2007
Medical Transcription Certificate with High Honors, Medical Transcription/Transcriptionist
Southern Virginia University 1998 — 1998
Liberal Arts and Sciences/Liberal Studies
Brigham Young University - Idaho 1994 — 1995
Education
Jamaicaway Restaurant & Catering, Corp November 2003 - Present
BizTech Consulting Group March 2009 - Present
Affiliated Computer Services August 2006 - January 2009
Multiple Technical Recruiters October 1996 - July 2006
Skills
Web Services, Start-ups, Middleware, Business Planning, Financial Analysis, System Migration, International Trade, SDLC, Business Analysis, Integration, Project Management, Software Project..., Process Improvement, Program Management, Enterprise Architecture, Requirements Analysis, Vendor Management, Visio, Business Process, Microsoft Office Suite, Technical Instructor, Requirements Gathering, Business Intelligence, Analysis, Management, Software Development, Executive Management, Team Building, Servers, Information Technology, Microsoft Office, Mobile Devices, Consulting, Software Documentation, Professional Services, PMP, Oracle, Leadership, Quality Assurance, SharePoint, Strategy, Change Management, Entrepreneurship, MS Project, Enterprise Software, Outsourcing, Budgets, IT Strategy, Cloud Computing, Disaster Recovery
Education
Babson College - Franklin W. Olin Graduate School of Business 1987 — 1990
MBA, General
Northeastern University 1983 — 1986
BSBA, Accounting
KYB Americas Corporation August 2013 - Present
Great Dane Trailers March 2012 - May 2013
Affiliated Computer Services February 2011 - May 2011
Ball State University (Woodworth Dining) October 2004 - May 2010
Cloverleaf Healthcare January 2001 - August 2008
Ball State University (Distance Learning) May 2005 - October 2007
Skills
Troubleshooting, AutoCAD, SketchUp, Revit, Microsoft Office, Construction, Customer Service, Catia, 3DVIA Composer, Rhino 3D, 3dmax
Education
Ball State University
Telgian January 2013 - Present
TopLine Strategies February 2012 - December 2012
XYZ Video October 2011 - February 2012
Microchip Technology May 2010 - January 2012
Affiliated Computer Services December 2008 - May 2010
MBI Equity Investments February 2009 - July 2009
XYZ Video April 2007 - December 2008
Lockheed Martin June 2006 - January 2007
Fluor May 2005 - August 2005
Skills
C#, AJAX, .NET, jQuery, Subversion, ASP.NET, XML, JavaScript, WCF, LINQ, Microsoft SQL Server, XSLT, MySQL, CSS, VB.NET, T-SQL, Web Applications, Software Development, WPF, ASP, PHP, SQLite, Visual Studio, IIS
Education
Arizona State University 2003 — 2008
BS, Applied Computer Science
Chartwell Speakers Bureau 2013 - Present
Off The Chart Living, LLC November 2012 - Present
Linkages, Inc., VitalSmarts Global Associate February 2012 - August 2012
HP Enterprise Services (formerly EDS) January 2008 - April 2010
EDS January 2007 - December 2007
Affiliated Computer Services October 2005 - December 2006
Affiliated Computer Services June 2003 - September 2005
Affiliated Computer Services October 2000 - May 2003
Skills
Onboarding, Leadership, Training, New Business Development, Project Management, Sales, Process Improvement, Outsourcing, Coaching, Business Strategy, Presenter, Account Management, Anger Management, Management, Strategy, Employee Engagement, Sales Operations, Change Management
Education
Regent University 1990 — 1991
MA, Organizational Communication
Oral Roberts University 1987 — 1989
BA, Communication/Journalism, summa cum laude
Amberton University
MA, Professional Counseling
University of Oklahoma
Certificate Program, Training and Development
Desert Schools Federal Credit Union September 2011 - Present
LiveOps June 2010 - July 2011
Bank of America - Formerly Countrywide Home Loans May 2007 - June 2010
Affiliated Computer Services 2006 - 2007
Washington Mutual Card Services 2005 - 2006
Citigroup 2003 - 2005
Metris Companies 1998 - 2003
NPC Processing 1998 - 1998
Sitel 1997 - 1998
Zacson Corporation 1996 - 1997
Skills
Vendor Management, Sales Process, Accountability, Call Center, Outsourcing Management, Operations Management, Call Centers, Customer Experience, CRM, Inbound Marketing, Management, Marketing, Performance Management, Customer Satisfaction, Team Leadership, BPO, Lead Generation, Outsourcing, Leadership, Sales, Change Management, Training, Program Management, Team Building, Telecommunications, P&L Management, Process Improvement, Budgets, Business Planning, Contact Centers, Management Consulting, Sales Management, Credit Cards, Customer Retention
Education
Arizona State University 1991 — 1994
Cafe de los Muertos August 2014 - Present
Rocky Top Hospitality September 2012 - September 2014
Gibson and Sirois Families June 2011 - April 2012
Affiliated Computer Services July 2010 - June 2011
Black Bear Books July 2009 - July 2010
High Country Women's Fund April 2009 - August 2009
Forever 21 May 2008 - August 2008
Gallery Cafe June 2006 - August 2007
Skills
Organizing, Technical Writing, Critical Thinking, Editing, Training, Social Networking, Creative Writing, Blogging, Copy Editing, Leadership, Social Media, Proofreading, Research, Press Releases, PowerPoint, Microsoft Office, Public Speaking, Proposal Writing, Copywriting, Microsoft Excel, WordPress, Web Content, Troubleshooting, InDesign, Facebook, Event Planning, Writing
Education
Appalachian State University 2006 — 2010
Bachelor of Arts, English; Professional Writing, Women's Studies
East Wake High School 2002 — 2006
My sister' closet Oak Harbor, WA December 2011 - October 2012
Fleet Readiness Center North West August 2011 - October 2012
Navy Wives Clubs of America August 2009 - March 2010
Community Health Centers of King County August 2007 - November 2007
Affiliated Computer Services August 2004 - October 2006
Skills
Public Speaking, Child Advocacy, Patient Advocacy, Translation, Conflict Resolution, Confidentiality, Conflict Prevention, Customer Service, Customer Insight, Special Education, Medical Translation, Employee Training, Team Management, Medical Terminology, Medical Records, Appointment Scheduling, Human Resources
Education
Career Colleges of America 2001 — 2002
Certificate, Pharmacy Technician/Assistant, 4.00
George Washington Prepatory 1989 — 1990
High School Diploma, General Studies, 3.00
John C. Fremont High School 1987 — 1989
Diploma, General Studies, 3.0
Indiana Department of Child Services February 2014 - June 2014
Bell Techlogix, Inc. August 2012 - February 2014
Manpower Professional July 2010 - April 2012
Affiliated Computer Services February 2010 - February 2011
Sallie Mae 2007 - 2008
Skills
Customer Retention, Data Entry, Customer Service, Outlook, Process Improvement, Customer Satisfaction, Employee Training, Lean Operations, Windows 7, Windows XP Pro, Mac OS, iOS, Linux, Project Management, Microsoft Office, Social Media, Social Networking, Call Centers, Windows XP, Public Speaking
Education
Anderson University 2013 — 2015
Master of Business Administration (M.B.A.), Project Management, Current GPA is 3.5
Anderson University 2004 — 2012
Bachelors, Business Administration
Goshen High School 2000 — 2004
High School Diploma, General Education
The Sarikas Law Group, LLC March 2015 - Present
Ferrentino & Sarikas, LLC January 2012 - March 2015
Lattas & Lattas Law, LLC January 2011 - August 2011
Affiliated Computer Services December 2008 - January 2009
Skills
Commercial Litigation, Legal Research, Litigation, Torts, Personal Injury, Civil Litigation, Bankruptcy, Negotiation, Legal Writing, Appeals, Business Transactions, Legal Assistance, Arbitration, Corporate Law, Courts
Education
Albany Law School of Union University 2007 — 2010
Juris Doctor, Law
DePaul University 2003 — 2007
BS, Finance, Real Estate Finance
Liquidity Services, Inc November 2012 - Present
Hybrid Design Associates, LLC September 2010 - June 2012
Hybrid Design Associates, LLC September 2010 - October 2011
Red Mountain Reflections Assisted Living, LLC June 2001 - September 2010
Nichols Aluminum September 2008 - March 2009
Accountants International December 2004 - September 2008
KB Home May 2004 - December 2004
Swift Aviation Group April 2003 - May 2004
Arizona State Retirement System August 2002 - April 2003
Affiliated Computer Services December 2000 - August 2002
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, ADP Payroll, ADP ezLaborManager, Ceridian Payroll System, Oracle HR, Epicor, Human Resources, Accounts Payable, Payroll, Account Reconciliation, Accounts Receivable, PowerPoint, Recruiting, FMLA, FLSA, Onboarding, Interviews, Screening, Management, Operations Management, Event Management, Temporary Staffing, Employee Relations, Employee Benefits, Employment Law, Employee Training, Employee Recognition, Employee Wellness..., Process Improvement, Applicant Tracking..., HRIS, HIPAA, ERISA, Project Management, Organization, Budgets, Performance Management, Personnel Management, Administration, Leadership, Benefits Administration, Analysis, Strategic Human...
Education
Arizona State University 2012 — 2014
Bachelor of Science (B.S.), Business Administration and Management, General
Central Arizona College 2010 — 2011
Associate of Arts and Sciences (A.A.S.), Registered Nursing/Registered Nurse
Mesa Community College 2008 — 2009
Associate of Arts and Sciences (A.A.S.), General Studies
Texas Attorney General August 2014 - Present
Teacher Retirement System of Texas January 2013 - July 2014
Texas Department of Transportation May 2011 - January 2013
Texas Education Agency March 2007 - February 2011
Texas Workforce Commission July 2006 - March 2007
Texas Alcoholic Beverage Commission September 2004 - January 2006
Affiliated Computer Services March 2003 - September 2004
RFD & Associates January 1999 - September 2002
Texas Attorney General October 1991 - January 1999
Skills
Software Documentation, Analysis, Software Development, Project Management, Visio, Government, Process Improvement, Microsoft Office, PowerPoint, Customer Service, Business Analysis, PMP, Vendor Management, Management, Project Planning, Systems Analysis, Requirements Analysis, SDLC
Education
The University of Texas at Austin 1982 — 1989
B.S.
Austin Community College 2011 — 2011
Global Knowledge
BigBand Networks 2007 - 2011
Rural/Metro Corporation January 2006 - February 2007
Continental Promotion Group July 2004 - June 2006
Affiliated Computer Services June 2002 - July 2004
Arthur Andersen LLP September 2001 - June 2002
Skills
Financial Analysis, Accounting, Microsoft Excel, Microsoft Access, Microsoft Word, Microsoft Office, Oracle, Oracle Discoverer, JD Edwards, Great Plains Software, Revenue Recognition, Cash Management, General Ledger, Accounts Receivable, Accounts Payable, Spreadsheets, Databases, Process Improvement, Data Entry, Account Reconciliation, Bank Reconciliation, Journal Entries
Education
Bentley University 1994 — 1998
Bachelor of Science (B.S.)
Arizona State University 2000 — 2002
Post Baccalaureate Certificate
Xerox Business Services, LLC March 2012 - November 2012
Affiliated Computer Services September 2004 - March 2012
Hallmark Cards, Inc May 1980 - August 2004
Skills
Software Asset..., Process Improvement, Software Documentation, Vendor Management, Leadership, Information Technology, Business Analysis, ITIL, Software Development, Strategy, Enterprise Software, IT Management, Project Management, IT Strategy, Business Process..., Team Leadership, Client Liaison, Databases, Project Portfolio..., Outsourcing, Visio, Relational Databases, Hands-on Training, Leading Meetings, Online Research, Business Intelligence, Microsoft Excel, SharePoint, Requirements Analysis, Software Licensing, Cross-functional Team..., Business Process, Normalization, Win-win, EDI, Change Management, Fast Learner, Technical Liaison
Education
Baker University 1976 — 1980
BS, Business, 3.9
SM South 1973 — 1976
High School, College Prep, 3.9
ACS, a Xerox Company November 2009 - Present
Affiliated Computer Services April 2008 - June 2011
Client Management Services January 2006 - February 2008
Centris Information Services 2006 - 2008
Skills
Call Centers, Training, Employee Benefits, Human Resources, Payroll, Performance Management, Process Improvement, Talent Acquisition, Employee Relations, Talent Management, Customer Service, Vendor Management
Education
Universidad Metropolitana de Monterrey 2003 — 2007
pending, Grafic Design
Universidad Metropolitana de Monterrey 2004 — 2006
Graphic Design
Indiana Department of Child Services DCS November 2012 - Present
Aspire Indiana, Inc. (previously known as BehaviorCorp, Inc.) May 2012 - November 2012
Affiliated Computer Services July 2009 - April 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Community Outreach, Training
Education
Capella University 2013 — 2014
Health Care Administration MHA, Health/Health Care Administration/Management, 4.0
Ball State University 2008 — 2011
Bachelor of Applied Science (B.A.Sc.), Psychology, 3.0
EDMC February 2013 - April 2014
EDMC October 2011 - February 2013
Affiliated Computer Services May 2011 - October 2011
Elephant Bar Restaurant April 2010 - April 2011
Yardhouse Restaurant April 2007 - March 2010
The Vitamin Shoppe January 2006 - April 2007
Skills
Time Management, Team-oriented, Student Financial Aid, Customer Service, Critical Thinking, Data Analysis, NSLDS, CampusVue, File Management, Inventory Management, Retail, Quality Control, POS, Microsoft Office, Management
Education
Arizona State University 2007 — 2009
Bachelor's Degree, Kinesiology
Glendale Community College 2005 — 2007
Emergency Medical Technician, Public Health
Fiserv January 2015 - Present
Fiserv August 2010 - Present
USPS June 2009 - June 2010
Affiliated Computer Services January 2007 - June 2009
Assyst December 2004 - January 2007
Skills
.NET, Microsoft SQL Server, ASP.NET, Web Services, ASP.NET MVC, WCF, Visual Studio, C#, AJAX, XML, Agile Methodologies, IIS, SDLC, SOA, SQL, VB.NET, Web Applications, jQuery, SSRS, JavaScript, Scrum
Education
Maharishi University of Management 2005 — 2007
Masters, Computer Science
Addis Ababa University 1998 — 2004
BA, Computer and Electrical Engineering
Azusa Pacific University College June 2015 - Present
DeGenaro Peelgren Associates, LLC November 2007 - Present
University of LaVerne 2003 - Present
Tulare Regional Medical Center May 2012 - June 2015
Monarch HealthCare May 2006 - November 2007
Affiliated Computer Services August 2003 - May 2006
Vision User Group (Siemens) 1989 - 2004
Presbyterian Intercommunity Hospital April 1995 - August 2003
Insight User Group (McKesson) 1998 - 2002
Community Hospital of San Bernardino April 1987 - April 1995
Skills
Change Management, Strategic Planning, heatlhcare, Healthcare Information..., Management Consulting, Strategic Consulting, Organizational..., Leadership, Technical Leadership, Project Management, Team Building, EHR, Strategy, Healthcare, Contract Negotiation, IT Service Management, Integration, Program Management, ITIL, Vendor Management, Business Intelligence, Process Improvement, EMR, Operations Management, Management, Hospitals, Outsourcing, IT Strategy, Telecommunications, Information Technology, Disaster Recovery, Software Development, Nonprofits, Governance, Budgets, Business Analysis, Team Leadership, Revenue Cycle, Informatics, Healthcare Consulting, HIPAA, Health Information..., SDLC, Business Process..., HL7, Health Information..., CPOE, Physicians, Managed Care, Software Documentation
Education
Azusa Pacific University 1989 — 1993
Masters Pending, Organizational Development
California State Polytechnic University-Pomona 1976 — 1983
BS, Information Systems
Maranatha High School 1972 — 1976
Piedmont Fayette Hospital April 2013 - Present
Piedmont Healthcare November 2011 - April 2013
Litton Loan Servicing, a Goldman Sachs Company January 2005 - December 2011
Affiliated Computer Services August 2001 - December 2004
Skills
Performance Management, Employee Training, Employee Relations, Recruiting, Onboarding, Human Resources, Personnel Management, Employee Benefits, New Hire Orientations, Management, Training, Applicant Tracking..., Sourcing, Payroll, Employment Law
Education
Auburn University 1996 — 2000
BS in Business Administration, Human Resources
Xerox Business Services, LLC March 2012 - Present
Affiliated Computer Services February 2007 - August 2011
MeadWestvaco 1990 - 2007
Skills
ADABAS, AIX, BAL, CICS, COBOL, Databases, Disaster Recovery, Enterprise Architecture, IBM Mainframe, IBM Utilities, IMS DB/DC, Integration, ITIL, ISPF, JCL, Mainframe, MVS, National Security, OS/390, PREDICT, Problem Solving, RACF, Requirements Analysis, REXX, SDLC, Software Documentation, Testing, Technical Support, TSO, Visio, Visual Basic, Windows Server, z/OS
Education
Alfred State College - SUNY College of Technology 1976 — 1978
Associate, Computer Technology, Minor in Business
American Express September 2012 - Present
Sapient February 2011 - September 2012
Affiliated Computer Services February 2010 - February 2011
TracFone Wireless March 2008 - November 2009
Symphone Services Pvt Ltd February 2007 - June 2007
Zensar January 2005 - February 2007
Skills
Quality Center, Requirements Analysis, Manual Testing, Test Automation, Software Quality..., SDLC, Test Planning, Regression Testing, User Acceptance Testing, Test Management, Agile Methodologies, SQL, Agile Testing, Testing, PL/SQL, System Testing, Web Services, Business Analysis, Software Project..., Team Management, Project Management
Education
Symbiosis 2003 — 2005
MBA, IT
Bangalore University 2000 — 2003
B Sc, Computer Science
De Nobili School 1984 — 1999
CVS Caremark Corporation January 2013 - Present
CVS Caremark Corporation July 2012 - January 2013
CVS Caremark September 2010 - July 2012
CVS Caremark Corporation October 2008 - September 2010
Affiliated Computer Services April 2006 - October 2008
Safeway Corporation October 2003 - April 2006
Education
University of Phoenix 2001 — 2003
MBA, Business Administration
Arizona State University
B.S., Finance
GLOBAL SOURCE June 2013 - Present
IBM September 2012 - May 2013
IBM March 2010 - May 2013
Affiliated Computer Services October 2009 - March 2010
DHL January 2004 - May 2009
DHL April 2001 - January 2004
Niles Audio Corporation April 2000 - April 2001
DHL June 1998 - March 2000
Perimex International Corp. February 1997 - May 1998
College Consultants, Inc. July 1993 - January 1997
Education
American InterContinental University 1999 — 2000
Master's degree, Master of Information Technology
Universidad del Norte
Bachelor of Science, Computer Engineering
1-800-Plumber December 2011 - June 2012
Social Strategy1 May 2009 - September 2011
ILD Corp. January 2008 - May 2009
Manpower Inc. June 2007 - January 2008
2Wire July 2006 - April 2007
Affiliated Computer Services February 2005 - July 2006
Detailz 2004 - 2006
WNS Global Services February 2004 - August 2004
Travelocity April 1996 - April 2003
Teleservice Resources February 1994 - June 1996
Skills
Spanish proficient, Development Of Employees, Leadership Development, Change Management, Training Delivery, Development & delivery..., Process Improvement, ACD Management, Workforce Management, Microsoft Office, Department Budgeting, Leadership, Call Centers, Management, Online Marketing, SharePoint, Training, Customer Satisfaction, Program Management, Customer Service, Sales, Team Building, Social Media, Social Media Marketing, Team Leadership, Coaching, SEO, Web Analytics
Education
Art Institute of Houston 1988 — 1990
Associate, Graphic Communication
Onlife Health 2014 - 2015
ThinkVine September 2013 - July 2014
MediServe January 2012 - September 2013
Charles Schwab August 2011 - December 2011
Bowne January 2010 - July 2011
Affiliated Computer Services June 2009 - December 2009
SRP July 2007 - April 2009
Pegasus Solutions January 2005 - July 2007
PatchLink July 2005 - July 2006
Pulte Homes October 2003 - December 2004
Skills
Agile Methodologies
Education
Arizona State University 1988 — 1990
BFA Bachelors Degree, Photography, Computer Science & History, Magna Cum Laude
Glendale Community College 1985 — 1988
AA, Photography, computers
Arizona State University August 2012 - Present
Lyons Transportation August 2011 - Present
Affiliated Computer Services May 2006 - May 2011
Education
Arizona State University 2012 — 2014
Bachelor of Arts (BA), Business (Global Politics)
Mesa Community College
Mikro-Data June 2013 - Present
Mikrotec February 2009 - June 2013
Affiliated Computer Services June 2006 - February 2007
Skills
Software Documentation, Call Center, Call Centers, Troubleshooting, Technical Support, Service Delivery, Active Directory, Windows 7, Process Improvement, Customer Service, XP, Customer Satisfaction, Servers, Software Installation, System Administration, VoIP, Windows XP
Education
ITT Technical Institute-Lexington
Associate's degree, Network and System Administration/Administrator
Affiliated Computer Services January 2011 - Present
ACS, a Xerox Company July 2008 - January 2011
DELTEK SYSTEMS (Philippines), Ltd December 2007 - July 2008
Accenture June 2005 - December 2007
Skills
PL/SQL, Cognos, Documentation, Requirements Analysis, SDLC, Visio, SQL, System Administration, Software Documentation, Business Intelligence, Management, IT Strategy, Vendor Management, Requirements Gathering, Databases, Data Warehousing
Education
Adamson University 2000 — 2005
Bachelor of Science in Computer Engineering, Computer Engineering
Apex Systems February 2011 - Present
Affiliated Computer Services (ACS) - a Xerox company January 2003 - January 2011
Affiliated Computer Services July 1999 - January 2011
Lockheed Martin Integrated Business Systems January 1999 - January 2003
Sequent Computer Systems January 1994 - January 1999
Skills
SCCM, Troubleshooting, Software Installation, InstallShield, SMS, Virtualization, Security+, Wise Packaging Studio, Deployment, CompTIA - Hacker...
Education
Arizona State University
BS, Computer Information Systems
GetixHealth September 2012 - Present
Chasware Group LLC July 2011 - Present
VisionIT July 2011 - October 2012
Ingenix Consulting August 2010 - July 2011
VisionIT December 2008 - August 2010
Affiliated Computer Services January 2005 - November 2008
ACS Inc. 2005 - 2008
Superior Consultant Company January 1986 - January 2005
Superior Consultant Holdings Corporation 1986 - 2005
Skills
Strategic Planning, Business Process..., Information Technology, Project Management, Team Building, Healthcare, Professional Services, Integration, Leadership, Executive Management, Contract Negotiation, Strategy
Education
Stanford University Graduate School of Business 1992 — 1992
Certificate, Executive Program for Small Companies
Wayne State University 1981 — 1985
MBA, Management
Wayne State University 1977 — 1981
BS, Accounting
Andrews University 1968 — 1969
Long Term Care Ombudsman Program of NE Indiana February 2011 - Present
Affiliated Computer Services August 2002 - November 2010
SIRVA, Inc 1987 - 2002
Chicago Board of Options Exchange November 1985 - April 1987
Skills
Requirements Analysis, SDLC, Visio, ITIL, IBM Mainframe, TSO, MVS, JCL, VSAM, Serena Changeman, Troubleshooting, DB2, SQL, Endeavor, Business Analysis, Mainframe, Disaster Recovery, Vendor Management, Change Management, CICS, COBOL, Process Improvement, Databases, z/OS
Education
Ball State University
MA, EDUCATION
N.E.W. Customer Service Companies, Inc 2013 - 2014
Convergys August 2012 - April 2013
RadioShack January 2011 - June 2012
Affiliated Computer Services May 2010 - September 2010
Professional Recovery Consultants August 2008 - September 2009
Skills
Bilingual-English/Spanis...
Education
Alamance Community College 2006 — 2006
GED
Xerox State Healthcare, LLC February 2010 - December 2014
Affiliated Computer Services February 2008 - February 2010
Affiliated Computer Services August 2005 - February 2008
Concera Corporation November 2001 - August 2005
Skills
Analysis, Business Analysis, Process Improvement, Management, Business Process..., Essbase, Variance Analysis, Professional Judgement..., Financial Analysis, Financial Modeling, Visio, Budgets, Forecasting, PeopleSoft, Hyperion Enterprise, Vendor Management, Finance, Accounting, Business Intelligence, Financial Reporting, Sarbanes-Oxley Act, Risk Management, Access, Managerial Finance, Leadership, Microsoft Excel, Microsoft Office, Insurance
Education
Barry University
Bachelor's degree
Meador Staffing of Austin September 2015 - Present
MV Transportation August 2015 - Present
SP Plus Corporation (SP+) March 2015 - August 2015
Comcast January 2015 - February 2015
Tangoe April 2014 - October 2014
Starbucks November 2010 - April 2014
Volt Technical Resources August 2012 - March 2013
Affiliated Computer Services April 2009 - November 2009
JRK Residental November 2008 - January 2009
The Methodist Hospital April 2007 - February 2008
Skills
Espresso, Barista Training, Coffee, Cashiering, New Store Development, Store Operations, Loss Prevention, Inventory Management, Store Management, Cash Handling Experience, Visual Merchandising, Customer Service, Retail Sales, Merchandising, Retail, Cash Register, Data Entry, Time Management, Multi-unit, Microsoft Office, Customer Retention, Food, Telephone Skills, Phone Etiquette, Customer Satisfaction
Education
Strayer University-Texas 2013 — 2016
Bachelor of Science, Information Technology
Houston Community College 2011 — 2012
Everest Institute-Bissonnet 2009 — 2009
Medical Administrative Assistant
Avalon School of Massage 2007 — 2007
Massage Therapy/Therapeutic Massage
Girling Health Care January 2014 - Present
LegalZoom June 2011 - August 2011
Affiliated Computer Services April 2008 - March 2011
Harte Hanks August 2007 - March 2008
Kohl's Department Stores August 2005 - January 2007
Skills
Sales, Microsoft Word, Outlook Express, PowerPoint, Microsoft Excel, Microsoft Office, Coping, Scanners
Education
Penn Foster 2015 — 2019
Dental Assisting/Assistant
Austin Community College 2007 — 2008
Business Administration and Management, General
Huston-Tillotson University 2005 — 2006
Business Administration and Management, General
Santa Barbara Business College March 2012 - Present
Santa Barbara Business College June 2011 - March 2012
Santa Barbara Business College February 2010 - June 2011
Affiliated Computer Services June 2007 - July 2009
Skills
Enrollment Management, Higher Education, Student Affairs, Student Counseling, Admissions, Admissions Counseling, Online Enrollment, CampusVue, Curriculum Development, Student Financial Aid, Marketing, Adult Education, Career Development, Academic Administration, Staff Development, Event Planning, Public Speaking, Resume Writing, Academic Advising, Leadership, Career Counseling
Education
Santa Barbara Business College 2014 — 2015
Bachelor's Degree, Business Administration and Management, 3.99
Santa Barbara Business College 2012 — 2014
Associate Degree in Business Administration (ASBA), 4.0
Southwestern Oregon Community College 2006 — 2008
Associate of Arts (AA), AAOT
Affiliated Computer Services November 2010 - Present
Affiliated Computer Services May 2009 - November 2010
Purdue University 2009 - 2009
Purdue University 2007 - 2009
Pro Resources, Inc. 2006 - 2007
Skills
Performance Management, Performance Consulting, Learning Management, Needs Analysis, Learning Management..., Instructor-led Training, Employee Management, WebEx, Interviews, Leadership, Training, Process Improvement, Microsoft Office, Employee Relations, Change Management, Team Building, Management, Program Management, Recruiting, Customer Service, Project Management, Coaching, Human Resources, Public Speaking
Education
Harrison College-Lafayette 2006 — 2008
Bachelor of Science (B.S.), Business Management, 3.95
Harrison College-Lafayette 2002 — 2004
Associate of Science (A.S.), Business Administration, 3.75
Johnson County Sheriff's Office August 2014 - Present
Colorado Technical University 2006 - Present
Kaplan 2009 - 2010
University of Texas at Arlington 2009 - 2009
Tarrant County College 2008 - 2009
Workforce Solutions for Tarrant County 2007 - 2008
Affiliated Computer Services 2004 - 2007
Affiliated Computer Services 2003 - 2004
Affiliated Computer Services 1999 - 2003
Skills
Onboarding, Coaching, Strategic Planning, Research, Talent Management, Customer Service, Leadership, Performance Management, Training, Staff Development, Teaching, Leadership Development, Curriculum Design, PowerPoint, Higher Education, E-Learning, Resume Writing, Career Development, Workshop Facilitation, Executive Coaching, Microsoft Office, Adult Education, Team Leadership, Conflict Resolution, Career Counseling, Team Building, Curriculum Development, Administration, Employee Training, Human Resources, Interviews, Management, Microsoft Excel, Outlook, Program Management, Recruiting, Public Speaking
Education
Colorado Technical University 2011 — 2013
Doctorate of Management, Organization Development & Change
American InterContinental University 2004 — 2005
MBA, Business Administration
American InterContinental University 2004 — 2005
MBA, Healthcare Management
American InterContinental University 2003 — 2004
BBA, Business Administration
Davison Benefits Group, Inc. July 2014 - Present
Zywave September 2011 - June 2014
Pulte Homes June 2010 - September 2011
Pulte Homes February 2007 - September 2010
Pulte Home Corporation June 2004 - February 2007
Affiliated Computer Services 2004 - 2004
Skills
Sales, Selling, Cold Calling, Forecasting, Insurance, Risk Management, Employee Benefits, Salesforce.com, Account Management, Negotiation, Leadership, Sales Process, Management, Direct Sales, Contract Negotiation, Team Building, Customer Service, Data Analysis, Sales Management, Market Analysis, Marketing, New Business Development, CRM
Education
Arizona State University - W. P. Carey School of Business 2000 — 2004
Bachelors, Supply Chain Management
City of Dallas June 2010 - May 2014
Aafes Main Exchange January 2010 - June 2010
Affiliated Computer Services 1998 - 2010
Skills
ITIL, Life Cycle Assessment, Service Desk, IT Service Management, Mainframe, Process Improvement, Change Management, Cross-functional Team..., Troubleshooting, Problem Solving, Analysis, Customer Service, SLA, Documentation, Operation, Incident Management, Data Center, IT Operations, ISO 20000, IT Outsourcing, Service Delivery, Integration, Vendor Management, Disaster Recovery, PMP, Software Documentation, Sla, SDLC, Improvisational Comedy, Outsourcing, IT Strategy, IT Management, Management, System Deployment, Dogs, Information Technology, PMO, Governance, SharePoint, Business Continuity, Program Management, Love Of Learning, Security, System Administration, Hair Extensions, Modern Dance, Fashion, Servers, Business Analysis
Education
Keller Graduate School of Management of DeVry University 2010 — 2016
Associates, Network Administration
Richland Community College 2015 — 2015
Project Management
New Horizon Leadership Institute 2014 — 2014
PMI Certification
Medical Support Services June 2009 - January 2011
affiliated computer services September 2006 - June 2009
Coventry Health Care, an Aetna Company June 2005 - September 2006
Skills
Medical Billing, Medical Coding, HIPPA, Customer Service, Telephone Skills, Microsoft Office, PowerPoint, Training Material, Medical Terminology, Medical Records, ICD-9, Medical Office
Education
Shear fire design 2011 — 2013
Hair dresser license state of Alaska, Cosmetology, Barber/Styling, and Nail Instructor
Career Academy 2004 — 2005
NCCT medical coding and billing certification, Medical Insurance Specialist/Medical Biller
Wasilla high school 2001 — 2004
Growth Point Church September 2015 - Present
Inward Living., L.L.C. July 2015 - Present
Joycelyn Lewis Ministries June 2015 - Present
Suicide Prevention July 2010 - Present
Joycelyn Lewis Leadership Consultant/Spiritual Advisor January 2001 - Present
Affiliated Computer Systems January 2009 - May 2009
Affiliated Computer Services October 2004 - May 2009
Fayette County Public Schools (KY) August 1991 - August 1993
Skills
Public Speaking, Microsoft Office, Teaching, Leadership Development, PowerPoint, Customer Service, Time Management, Team Leadership, Microsoft Word, Training, Coaching, Leadership, Volunteer Management, Community Outreach, Spiritual Direction, Strategic Planning, Management, Program Development
Education
Asbury Theological Seminary 2012 — 2017
Spiritual Formation & Christian Leadership
Eastern Kentucky University
Bachelor of Science (B.S.), Communication Disorders
Affiliated Computer Services January 2009 - Present
The Blau Company September 2007 - May 2009
Skills
General Ledger, Financial Reporting, Accounting, Account Reconciliation, Variance Analysis, Internal Controls, Auditing, Financial Accounting, GAAP, Accounts Receivable, Financial Analysis
Education
Arizona State University, W. P. Carey School of Business
Bachelor of Science, Accounting
Marian University Indianapolis August 2011 - Present
Ball State University August 2010 - August 2011
Affiliated Computer Services 2009 - 2009
Skills
CCNA, Windows Server, Cisco IOS, OSPF, EIGRP, Routers, Cisco Technologies, Switches, Cisco Routers, Cisco Nexus, VLAN, DHCP, Networking, VPN, TCP/IP, WAN, Routing, Troubleshooting, QoS, Ethernet, Routing Protocols, Wireless, IP, Wireless Networking
Education
Ball State University 2010 — 2011
Master of Science, Information & Communication Sciences
University of Baguio 2002 — 2006
Bachelor of Science in Computer Engineering, Computer Systems Networking and Telecommunications
United Methodist Church June 2014 - Present
The University of Manchester January 2009 - Present
Hopper Consulting, LLC January 2012 - August 2014
Asbury Theological Seminary September 2012 - November 2013
Good News Magazine January 2010 - December 2011
Asbury Theological Seminary July 2008 - January 2010
Asbury Theological Seminary February 2005 - May 2008
Asbury Theological Seminary February 2005 - November 2005
Affiliated Computer Services September 2003 - August 2004
Kentucky Community and Technical College System (RTC) February 2002 - August 2003
Skills
Preaching, Teaching, Theology, Discipleship, Writing, PHP, Microsoft SQL Server, MySQL, HTML, Windows, Programming, WordPress, AJAX, Higher Education, Databases, Visual Basic, PSD to Wordpress, Access, HTML + CSS, JavaScript, jQuery, Delphi, Perl, PL/SQL, ASP, C/C++, SQL Server, Oracle SQL, Social Media, Public Speaking
Education
The University of Manchester 2009 — 2016
Ph.D., Systematic Theology, Wesley Studies
Asbury Theological Seminary 2004 — 2008
M.Div, Biblical and Theological Studies
Morehead State University 1998 — 2000
BBA, Business, Computer Information Systems
Apollo Group November 2011 - Present
Affiliated Computer Services January 2007 - November 2011
Inpulse Response Group July 2006 - January 2007
Skills
Business Analysis, Business Intelligence, PeopleSoft Financial, Oracle E-Business Suite, Automated Software..., System Setup, System Testing, SharePoint, Student Financial Aid, System Administration, Process Improvement, Troubleshooting, PeopleSoft, Testing, User Acceptance Testing, Proprietary Software, Campus, Quality Assurance, Employee Training, Leadership, Customer Support, Higher Education, Access, Analysis, Software Documentation, Critical Thinking, Data Analysis, Data Entry, Time Management
Education
Eastern Hills Academy of Hair Design 2005 — 2006
n/a, Aesthetician/Esthetician and Skin Care Specialist
Amelia High School 2000 — 2004
High School Diploma, Creative Arts
netlogx August 2013 - Present
Unisys May 2010 - July 2013
Affiliated Computer Services May 2009 - May 2010
Conseco, LLC August 2006 - November 2008
Conseco December 1998 - August 2006
Conseco March 1997 - December 1998
Borders Books April 1995 - March 1997
Vans Floral Products May 1990 - February 1995
Skills
Vendor Management, SDLC, Process Improvement, PMP, Program Management, ITIL, Disaster Recovery, Business Analysis, Business Process..., Project Management, Resource Management, PMO, IT Management, Visio, IT Strategy, Outsourcing, Software Documentation, Software Project..., Quality Assurance, Team Leadership, Requirements Analysis, SharePoint, Leadership, Requirements Gathering, Enterprise Architecture, Service Delivery, Data Center, IT Service Management, Six Sigma, IT Operations, Project Portfolio..., Business Intelligence, Management, CRM, Enterprise Software, Unix, Integration, Governance, System Deployment, Business Process, IT Outsourcing, Service Management, MS Project, Solution Architecture, Information Technology, Infrastructure, Call Centers, Cross-functional Team..., Change Management, Project Delivery
Education
Indiana University-Purdue University at Indianapolis 2008 — 2008
Project Management Certification
Indiana University-Purdue University at Indianapolis 1987 — 1989
Fine Arts
Ball State University 1984 — 1986
Business / Fine Arts
Frankton High School
Advanced Orthopedics & Sports Medicine August 2015 - Present
Flex Orthopedic Service January 2015 - August 2015
Emdeon June 2009 - January 2015
Affiliated Computer Services June 2007 - June 2008
Skills
Healthcare, Healthcare Management, Pharmacy Operations, Medicaid, Medical Records, Medical Terminology, Medical Coding, Customer Service, Microsoft, HIPAA, Order Processing, Outlook, Research, Word, Excel, Microsoft Office, Medicare, Healthcare Information..., Data Entry, Claims, Documentation, Health Insurance, Health, Telephone Skills, Data Analysis, Administration, Problem Solving, Supervisory Skills, PowerPoint, Customer Satisfaction, Microsoft Word, Training, Microsoft Excel, Time Management, Revenue Cycle, Management, EHR, Team Leadership, EMR
Education
American Intercontinental University 2010 — 2011
Master of Business Administration, Healthcare Management
Dillard University 2001 — 2006
Bachelor of Science, Biology
Sam Houston High School 1997 — 2001
Diploma
MidFirst Bank March 2011 - Present
Affiliated Computer Services August 2009 - March 2011
Guaranty Bank February 2005 - July 2009
Federal Reserve Bank of Chicago 2001 - 2004
Deloitte 1998 - 2001
Deloitte 1998 - 2000
JPMorgan Chase 1991 - 1998
Skills
Banking, AML, Financial Risk, Risk Management, Bank Secrecy Act, Credit, OFAC, USA PATRIOT Act, Loans, Mortgage Lending, Enterprise Risk..., Retail Banking, Financial Institutions, Risk Assessment, Due Diligence, Fraud, Financial Analysis, Credit Risk, Auditing, Operational Risk, Regulatory Affairs, Compliance, Fair Housing Law, Red Flags, Remote Deposit Capture, Identity Theft, Elder Care, Elder Law, Regulations, Privacy Law, Compliance strategies, Financial Services, Consumer Lending, Commercial Lending, Commercial Banking, Operational Risk...
Education
Southern Methodist University - Cox School of Business 2006 — 2009
Graduate School of Banking
University of Houston-Clear Lake 1987 — 1989
BBA, Management
Abilene Christian University 1985 — 1986
Matador Web Group July 2010 - Present
Affiliated Computer Services November 2009 - June 2010
Affiliated Computer Services June 2008 - October 2009
Skills
Accounting, Budgets, Account Reconciliation, Management, Business Process..., Data Entry, Accounts Receivable, Project Management, Program Management, Team Leadership, Financial Reporting, Process Improvement, Account Management, Microsoft Excel, Software Documentation, Analysis, Financial Analysis, Microsoft Office, Business Development, Leadership, Operations Management, Strategic Planning, Entrepreneurship, Online Marketing, Business Analysis, Training, Project Planning, Data Analysis, Outsourcing, Marketing Strategy, Cross-functional Team..., Team Management, Team Building
Education
Arizona State University - W. P. Carey School of Business 2003 — 2008
Bachelor of Science, Computer Information Systems
Arizona State University, W. P. Carey School of Business 2003 — 2008
Bachelor of Science, Accountancy
Arizona State University, W. P. Carey School of Business 2003 — 2008
Certificate, International Business
DC Metropolitan Police Department September 2008 - July 2015
DC DMV May 2007 - September 2008
Affiliated Computer Services August 2001 - May 2007
Lockheed Martin February 1984 - August 2001
Skills
Homeland Security, Program Management, Government, Process Engineering, Proposal Writing, Contract Management, Process Improvement, Change Management, Risk Management, Operations Management, Leadership, Strategic Planning, Six Sigma, Policy, Business Process..., Analysis, Business Strategy, Vendor Management, Policy Analysis, Enforcement, Team Building, Security Clearance, Governance, Team Leadership, Management, Contract Negotiation, Management Consulting, Project Management, MS Project, Integration, Cross-functional Team..., Training, Project Planning, Risk Assessment, Project Portfolio..., Emergency Management, Software Documentation, Procurement, IT Strategy, Budgets, Data Analysis, Software Project..., Requirements Analysis, Security, Strategy, Outsourcing, Business Analysis
Education
The George Washington University 2009 — 2010
Certified Pubic Manager Program, Center for Excellence in Public Leadership, PEMM22
American University 1978 — 1982
BA, International Studies/Economics/Asian Studies
Buck Consultants June 2007 - Present
Affiliated Computer Services January 2005 - July 2007
NATIONAL CRM LEADER February 2004 - January 2005
Buck Consultants April 2003 - February 2004
Buck Consultants January 1996 - January 2002
Buck Consultants January 1998 - January 2000
Administrative Services Group January 1995 - January 1998
Administrative Services Group January 1993 - January 1995
LEGAL DEPARTMENT January 1988 - January 1993
Skills
Software Documentation, PowerPoint, Training, Administrative..., Human Resources, Employee Benefits, Editing, Microsoft Excel, Leadership, Management, Benefits Administration, CRM, Insurance, Employee Relations, Administrative..., Proposal Writing, PeopleSoft, Time Management
Education
Ashford University 2015 — 2017
Bachelor’s Degree, Psychology, 3.8
Katharine Gibbs School 1988 — 1989
Advanced Secretarial Degree, Dean's List
New Jersey City University
Bachelors Degree, Psychology, Elementary Education
New Jersey City University
Elementary Education and Psychology
Viaero Wireless July 2011 - January 2015
Viaero Wireless July 2011 - June 2014
North Star Strategic IT February 2010 - August 2011
JP Schwartz Custom Network Design July 2009 - February 2010
Roche Constructors August 2005 - May 2009
Affiliated Computer Services March 2001 - January 2005
Harsh International, Inc. August 1995 - March 2001
Skills
Network Security, Standards Compliance, PCI DSS, IT Security Assessments, Gap Analysis, Risk Management, Governance and..., IT Operations, Networking, Cisco ASA, Cisco VoIP, Cisco IOS, Wireless Networking, VMware, Telecommunications, VPN, VoIP, Network Administration, Solaris, Technical Support, HP, System Administration, System Deployment, Linux, Software Installation, DNS, DHCP, Windows Server, Cisco Technologies
Education
American InterContinental University 2005 — 2006
Bachelor, Information Technology
Oracle January 2009 - Present
University of Phoenix January 2002 - July 2012
Arizona State University January 2007 - January 2010
Affiliated Computer Services April 2006 - June 2007
E2E Consulting 2005 - 2007
The Burgundy Group January 2006 - April 2006
Apollo Group April 1999 - July 2005
Motorola 1996 - 1998
Knozall Software Inc May 1995 - August 1996
Skills
SQL, PeopleSoft, XML, PeopleCode, Web Services, Oracle, SQR, Java, PeopleTools, COBOL, PL/SQL, Higher Education, Performance Tuning, Integration, Process Scheduler, SOAP, PHP, XSLT, Programming, Integration Testing, C, Oracle SQL, XML Publisher, Query, Perl, Sh, Ksh, WSDL, XML Schema, SoapUI, Application Development, Research, Technical Analysis, XML Tools, Drupal, Oracle Applications, Web Applications, Integration Broker, J2EE, JavaScript, Android, Payroll, JDBC, Unix Shell Scripting, Visual Basic, HTML, MySQL, iOS development, Android Development, Glassfish
Education
Northern Arizona University 1994 — 1997
Arizona State University
University of Phoenix
MS/CIS, Computer Information Systems
YRC Worldwide Technologies 2003 - Present
YRCW October 1999 - Present
Yellow Roadway Technologies 1999 - Present
Roadway Express 1999 - Present
YRCW Technologies 1999 - Present
YRC Worldwide, Inc. 1999 - Present
Affiliated Computer Services July 1998 - June 2004
Alltech Resources, Inc January 1996 - July 1998
Clark Refining & Marketing November 1994 - December 1995
Personal Systems Plus August 1993 - October 1994
Skills
MCITP: Enterprise..., Pro: Windows Server..., VMware VCP 2.5, 3.0,..., Scripting, Active Directory, Enterprise Architecture, VMware, vSphere, Microsoft Exchange, Troubleshooting, Citrix, Servers, VMware ESX, Windows Server, Technical Support, Operating Systems, System Deployment, Hardware, Software Installation, Virtualization, SAN
Education
Baker College Center for Graduate Studies 2004 — 2008
Computer Science
Cleveland Institute of Technology 1984 — 1990
Programming, Computer Science
Hill Enterprises July 2013 - Present
hrQ Inc. October 2010 - October 2013
Affiliated Computer Services March 2009 - September 2010
Bank of America July 2008 - March 2009
Countrywide Financial Corporation April 2007 - March 2009
PepsiCo February 2006 - April 2007
Grant Thornton LLP January 2005 - February 2006
Dell, Inc 1999 - 2005
Acuity Technology Services 1998 - 1999
System One Technical 1996 - 1999
Skills
Professional Services, FMCG, Talent Acquisition, HR Consulting
Education
Ambassador University 1986 — 1992
BA, Business Administration, Theology
Sandlot Solutions March 2014 - Present
Acosta Sales & Marketing October 2012 - March 2014
Celera Group LLC September 2009 - November 2012
Affiliated Computer Services March 2010 - April 2011
MedSolutions February 2009 - September 2009
Celera Group LLC March 2008 - April 2009
ACS September 2007 - March 2008
ACS September 2006 - September 2007
Qualifacts March 2005 - September 2006
Skills
SDLC, Health Information..., Project Management, Vendor Management, Program Management, Software Development, Integration, Business Process, PMP, CRM, Management, Strategy, Change Management, ERP, Leadership, Analysis, Team Leadership, Healthcare Information..., Microsoft SQL Server, SharePoint, Product Management, Strategic Planning, Business Analysis, HIPAA, Databases, EDI, Strategic Leadership, Agile Project Management, Scope Management, Personnel Management, ICD-10, Financial Systems Design, Budget Forecasting and..., Earned Value Management, SOX Compliancy, Financial System..., Human Capital Management
Education
Auburn University, College of Business 2000 — 2004
Bachelor of Science, Management Information Systems
Xerox November 2013 - Present
Xerox November 2013 - Present
Affiliated Computer Services November 2009 - Present
Affiliated Computer Services 2003 - 2009
Accu-Sort Systems 2001 - 2003
Accu-Sort Systems November 1999 - April 2001
US Army July 1978 - April 1988
Skills
RFID+, Windows, Process Improvement, Integration, Troubleshooting, System Administration, Electronics, Software Documentation, Management, Windows Server, Customer Service, Technical Support, Testing, Product Management, Automation, New Business Development, Project Management, Team Leadership, Microsoft Office, Leadership, Active Directory, Program Management, Solution Selling
Education
American Intercontinental University 2010 — 2012
Bachelor of Science, Information Technology
Central Texas College 1985 — 1986
Computer Science
Beacon Risk Strategies May 2014 - Present
Alaska National Insurance Company March 2011 - May 2014
Contract Employeee at Insurance Overload Staffing September 2010 - April 2011
Assurant Employee Benefits May 2005 - September 2010
Insurance Overload Staffing October 2004 - May 2005
Affiliated Computer Services June 2004 - October 2004
Sentry Insurance August 2001 - May 2004
Assurant Health March 1987 - May 2001
Education
Ambassador University 1984 — 1986
UL August 2012 - Present
Harte-Hanks, Inc. January 2005 - July 2012
Postfuture, Inc. 1999 - 2005
Affiliated Computer Services January 1999 - December 1999
Canmax Retail Systems July 1993 - December 1998
danNet a/s 1988 - 1993
Christian Rovsing A/S 1983 - 1987
Skills
Databases, Integration, SQL Server, Architecture, Windows, Software Development, Business Analysis, IT Management, Program Management, Customer Relations, IT Operations, Team Leadership, Web Development, Budgeting, Team Building, Analysis, Process Improvement, Application Development, Microsoft SQL Server, Troubleshooting, XML, ITIL, SQL, Project Management, Budgets, Customer Service, Enterprise Architecture, Database Design, E-commerce, Data Warehousing, SharePoint, Agile Methodologies, SDLC, Business Intelligence, Vendor Management, Cloud Computing, IT Strategy, Software Project..., Disaster Recovery, SaaS, Solution Architecture, Requirements Analysis, Data Center, IT Service Management, Visio, Security, Architectures, Agile Project Management, CRM, Scrum
Education
Aalborg Universitet
Master of Science (MS), Electrical Engineering
State of Tennessee July 2014 - Present
State of Tennessee November 2012 - July 2014
OHL May 2012 - November 2012
Dollar General June 2010 - May 2012
Dollar General April 2008 - May 2010
Essilor of America April 2006 - April 2008
Affiliated Computer Services June 2003 - April 2006
National City Bank July 2000 - June 2003
Oberlin College August 1998 - July 2000
Perot Systems March 1997 - August 1998
Skills
Process Improvement, Business Intelligence, PMP, ITIL v3 Foundations..., Lean Six Sigma
Education
East Tennessee State University 2013 — 2015
Graduate Certificate, Epidemiology
Auburn University 1998 — 2001
MBA, Finance, MIS
Texas A&M University 1992 — 1995
B.S., Genetics
TIAA-CREF June 2012 - Present
Affiliated Computer Services April 2010 - June 2012
Fidelity Investments September 2006 - March 2010
Fidelity Investments September 2004 - September 2006
Fidelity Investments November 1998 - January 2004
TJX November 1995 - November 1998
TJX August 1994 - October 1995
Deloitte Consulting June 1992 - July 1994
Skills
Mutual Funds, Financial Services, Finance, Strategic Planning, Business, Communications Planning, Integrated Marketing, Analytics, Management, Business Analysis, Analysis, Forecasting, Strategic Financial..., Budgets, Performance Management, Relationship Management, Insurance, Outsourcing, Marketing, Accounting, Financial Planning, Process Improvement, Leadership
Education
Assumption College 1999 — 2002
Master’s Degree, Business Administration and Management, General
Microsoft October 2013 - Present
Xerox June 2012 - September 2013
Xerox January 2012 - June 2012
Affiliated Computer Services October 2005 - December 2011
Lockheed Martin 2005 - 2005
US Army 1997 - 2005
Skills
Computer Forensics, Information Security, Litigation Support, Private Investigations, EnCase, Security, Fraud, Digital Forensics, Corporate Security, IDS, Forensic Analysis, Surveillance, Incident Response, Information Security..., Cybercrime, IPS, DLP, Malware Analysis, Computer Security, Disaster Recovery, CISSP, Investigation, Vulnerability Assessment, Networking, Security Incident..., Network Forensics, DoD, Intrusion Detection, Counterintelligence, McAfee, Penetration Testing, Access Control, Network Security, Information Assurance
Education
University of Maryland University College 2003 — 2005
Pursuing Masters Degree, Information Security
Excelsior College 2001 — 2003
BS
Baker University
Accenture May 2012 - Present
State Government June 2011 - May 2012
ACS-inc March 2003 - November 2010
Affiliated Computer Services 2003 - 2010
Skills
Visio, Software Documentation, Systems Analysis, Requirements Analysis, Business Analysis, Testing, PeopleSoft, Process Improvement, Quality Assurance, HIPAA, SDLC, Program Management, Vendor Management, Requirements Gathering, Troubleshooting, Analysis, Telecommunications, Business Intelligence, Data Analysis, Access, PMP, Business Requirements, Business Process..., SharePoint
Education
American Intercontinental University 2002 — 2004
MIT
University of Massachusetts, Amherst 1996 — 2000
BS
Millennium Partners October 2011 - Present
Investment Technology Group, Inc. 2006 - 2011
FNC Inc October 2005 - June 2006
Affiliated Computer Services March 2005 - August 2005
Bank of America Securities 2000 - 2005
Bear Stearns September 1997 - March 2000
NSCC January 1995 - April 1996
Skills
Test Automation, Requirements Analysis, Quality Assurance, Agile Methodologies, Testing, SQL, Software Project..., SDLC, Software Quality..., Test Planning, User Acceptance Testing
Education
Barnard College
BA, Applied Mathematics
New York University - Leonard N. Stern School of Business
New York University - Polytechnic School of Engineering
BS, Applied Mathematics
Heaven's Hollow Coffee, LLC January 2008 - Present
Sears Authorized Hometown Stores, LLC November 2014 - March 2015
Entergy February 2012 - December 2013
Entergy February 2012 - December 2012
PMOLink August 2010 - June 2011
PMOLink February 2005 - June 2011
PMOLink February 2004 - June 2011
PMOLink November 2009 - August 2010
PMOLink August 2007 - September 2009
Affiliated Computer Services March 2003 - January 2004
Skills
Program Management, Change Management, Project Management, PMO, Project Portfolio..., Leadership, PMP, Business Process..., Management, CRM, Integration, Process Improvement, Software Documentation, MS Project, IT Strategy, Visio, SDLC, Requirements Analysis, Training, Strategy, Software Development, Security, Project Planning, Disaster Recovery, Business Analysis, Vendor Management, Enterprise Software, Consulting, Quality Assurance, Business Process Design, Software Project..., Enterprise Architecture, Strategic Planning, Business Intelligence, Team Leadership, Cross-functional Team..., SharePoint, Analysis, DoD, Process Engineering, Contract Management, Business Process, Requirements Gathering, Policy, Risk Management, IT Service Management, IT Management, Earned Value Management, ITIL, Coffee Roasting
Education
Anne Arundel Community College 1985 — 1986
Aerospace Engineering
University of Maryland College Park 1984 — 1985
Infosys Technologies Ltd October 2010 - Present
Infosys Technologies Ltd September 2008 - Present
Infosys Technologies Ltd 2007 - Present
Caesar's Entertainment 2009 - 2011
Affiliated Computer Services 2005 - 2007
HP 2003 - 2005
Hewlett Packard, Bangalore 2003 - 2005
iSeva Systems Pvt Ltd 2002 - 2003
Skills
ITIL, IT Service Management, SDLC, Oracle, Solution Architecture, Incident Management, Requirements Analysis, Service Delivery, Vendor Management, Requirements Gathering, Team Management, IT Strategy, Pre-sales, Transition Management, Outsourcing, Software Project..., CRM, PMP, Business Process, Global Delivery, Business Analysis, Business Process..., Enterprise Architecture, BMC Remedy, IT Operations, PMO, Resource Management, Integration, Service Management, Release Management
Education
Bangalore University 1997 — 2001
Apollo Education group February 2012 - Present
Affiliated Computer Services January 2006 - February 2012
Lambda Theta Alpha Latin Sorority, Inc. June 2002 - May 2005
Skills
Data Entry, Process Improvement, Software Documentation, PeopleSoft, HIPAA, Training, PowerPoint, Time Management
Education
Arizona State University 1997 — 2001
B.S., Justice studies
Experis August 2015 - Present
Kurtz & Company, P.C. October 2014 - April 2015
PVR Partners, LP January 2010 - July 2014
Regency Gas Services August 2008 - December 2010
ACS June 2008 - August 2008
Intuit July 1999 - March 2007
Turnage & Company, P.C. January 1999 - April 1999
Affiliated Computer Services January 1981 - December 1998
Skills
Accounting, Tax, Fixed Assets, Corporate Tax, Tax Accounting, Income Tax, Tax Research, CPA, Sales Tax, Analysis, Tax Law
Education
The University of Texas at Arlington 1994 — 1999
Master's degree, Taxation
Amberton University 1990 — 1994
B.B.A., Accouting
Wells Fargo November 2013 - Present
Wells Fargo July 2006 - November 2013
Wells Fargo Bank 2004 - 2006
Affiliated Computer Services August 2003 - August 2004
Skills
Access, Leadership, Visio, SQL, Process Improvement, Business Analysis, Analysis, Risk Management, Project Management, Banking, Analytics, Business Requirements, Databases, Training, Requirements Gathering, Testing, SDLC, Program Management, Software Project..., User Acceptance Testing, Mortgage Lending, SharePoint, Business Process..., PMO, Cross-functional Team...
Education
Augsburg College 2004 — 2007
MBA, Finance
Universiteti Bujqësor i Tiranës 1986 — 1990
Bachelor, Animal Science
Capgemini March 2006 - April 2015
HSBC 2013 - 2015
HSBC 2006 - 2013
Affiliated Computer Services April 2005 - March 2006
Skills
Credit Cards, VisionPLUS, SDLC, Requirement Analysis, Business Requirements, Functional Design, Technical Solution..., Mainframe, COBOL, CICS, JCL, VSAM, Fileaid, File manager, Expeditor, Serena Changeman, Endevor, CA Clarity, HP Quality Center, Mortgage Lending, Dodd-Frank, SAS, Data Analytics, DB2, Mainframe Operation, CA7
Education
University of Burdwan 2000 — 2004
Engineer's Degree, Computer Sc & Engineering, 77.8
Visva-Bharati 1992 — 2000
High School, Physical Sciences & Mathematics
Northrop Grumman Corporation December 2013 - Present
URS Corporation 2011 - December 2013
Affiliated Computer Services December 2007 - July 2011
Datran Media 2006 - 2007
ETI 2000 - 2005
Motorola Mobility 1997 - 1998
Skills
Solaris, Unix Shell Scripting, Virtualization, Red Hat Linux, DNS administration, Dhcpd, Samba, VMware Infrastructure, VMware ESX, ITIL, Problem Solving, HP-UX, AIX, Change Management, Project Execution, VMware, RedHat, Bash, RHEL, System Administration, NIS, Solaris Zones, LVM, Sun, Shell Scripting, NFS, Sendmail, Unix, SSH, ZFS, Linux, Ksh, Nagios, CentOS, Centrify, DNS, Solarwinds, Suse, Apache, High Availability, MySQL, Servers, SAN, Linux System..., Operating Systems, Active Directory, Windows Server, IBM AIX, Project Management
Education
Austin Community College 1999 — 2003
Associate of Science (AS), Physics
Torchmark Corporation 2013 - Present
MedSynergies,Inc. (previously PhyServe, then part of Medical Edge) January 2009 - Present
PhyServe Physician Services Inc (Formerly MedicalEdge HealthCare Inc) 2009 - Present
PhyServe Inc 2009 - Present
Medical Edge 2009 - Present
Ecom PPO Advisors, Inc. August 2004 - December 2008
Phytel, Inc. February 2000 - March 2004
Affiliated Computer Services 1998 - 2000
Mary Kay 1995 - 1998
EDS 1989 - 1995
Skills
Microsoft SQL Server, C#, Integration, VB.NET, .NET, Active Directory, Visual Basic, Programming, Stored Procedures, IIS, HIPAA, T-SQL, Software Documentation, SQL, Healthcare Information..., ASP.NET, SSRS, HL7, Servers, System Administration, Database Design, Software Development, Visual Studio, Databases, SDLC, Windows Server, VBScript, Agile Methodologies, Visio, Access, Crystal Reports, WCF, ASP.NET MVC, EHR, XML, MS Project, Visual C#, SSIS, AJAX, JavaScript, HTML, Microsoft Technologies
Education
Austin Community College 1983 — 1986
AAS, Data Processing
Samford University 1978 — 1981
BA, Religion, Psychology
Eastern Nazarene College 1976 — 1978
BA, Religion, Psychology
Builders Mutual Insurance Company October 2012 - Present
Fidelity Investments September 2005 - October 2012
Affiliated Computer Services March 1998 - September 2005
Skills
Performance Management, Employee Benefits, Leadership, Process Improvement, CRM, Talent Management, Vendor Management, Customer Service, Payroll, Strategy, Defined Benefit, Benefits Administration, Call Centers, Training, Operations Management, Sales Operations, Human Resource Planning, Human Capital Management, Matrix Management, People Management, Organizational..., Team Leadership, 401k, Retirement Plan..., Qualified Retirement..., Business Analysis
Education
Appalachian State University 1992 — 1994
Bachelor of Science (B.S.)
Deloitte August 2012 - Present
Deloitte Luxembourg December 2008 - July 2012
Dexia December 2007 - December 2008
Affiliated Computer Services February 2007 - July 2007
Skills
Information Security..., IT Audit, Information Security, Security, Data Privacy, Business Continuity..., Privacy, Information Security..., Enterprise Risk..., Awareness, IT Risk, ISO 27001, CISSP, Security Assessments, Risk Analysis, Risk Management, Business c, Management Consulting
Education
Université de Technologie de Troyes 2005 — 2007
Master, Information Systems Security
Helsingin Ammattikorkeakoulu Stadia 2004 — 2005
ITCom, telecommunications, network
Université Joseph Fourier (Grenoble I) 2002 — 2004
DUT, Génie des Télécommunications et Réseaux
Texas Department of Information Resources May 2007 - Present
Texas Health and Human Services Commission January 2006 - May 2007
Affiliated Computer Services May 2003 - January 2006
AT&T Wireless November 1998 - May 2003
Texas Municipal League Intergovernmental Risk Pool May 1995 - November 1998
Education
Austin Community College 1988 — 1993
General Studies, Office Administration
Professional Equipment Services, LLC June 2008 - Present
Affiliated Computer Services March 2001 - March 2009
Medical Manager R & D March 2000 - March 2001
Skills
Cross-functional Team..., Team Building, Project Planning, Team Leadership, Microsoft Office, Training, Customer Service, MS Project, Microsoft Excel, Budget, Leadership, Budgets, Technical Writing, Troubleshooting, Visio, Software Documentation, Access, Business Analysis, Management, Vendor Management, Integration, Salesforce.com, Business Development, Process Engineering, ERP, Inventory Management, SAP, Quality Assurance, Business Process..., Business Process, Outsourcing, Contract Negotiation, Business Intelligence
Education
Brenau University 2010 — 2016
MS, Clinical Counseling Psychology & Applied Gerontology
Auburn University 1991 — 1995
BS, Microbiology
Xerox Business Services April 2007 - Present
Affiliated Computer Services June 2003 - April 2007
Trammell Crow Residential October 2001 - May 2003
CSA Materials January 2000 - August 2001
Skills
Finance, Variance Analysis, General Ledger, Hyperion Enterprise, Consolidation, Financial Reporting, Cost Accounting, Sarbanes-Oxley Act, Accounting, Managerial Finance, Essbase, GAAP, Account Reconciliation, Revenue Recognition, Sarbanes-Oxley
Education
Angelo State University 1995 — 1999
BS, Accounting
Dezignamo 1998 - Present
San Francisco District Attorney 2012 - 2014
Mervyn's / Target Corp. 1993 - 2000
Affiliated Computer Services 1990 - 1993
PG&E 1987 - 1990
Skills
handle projects from..., proficient in Adobe..., design, layout,..., Graphic Design, Logo Design, Advertising, Direct Mail, Graphics, Internal Communications, Creative Direction, Adobe Creative Suite, Marketing
Education
University of San Francisco 1984 — 1987
Bachelor of Fine Arts (BFA), Graphic Design
Academy of Art University 1984 — 1987
BFA, Graphic Design
Plymouth Rock Assurance April 2013 - Present
Homesite Insurance April 2011 - March 2013
Commerce Insurance October 2010 - April 2011
Affiliated Computer Services May 2006 - October 2010
Systems Task Group January 2001 - April 2006
Tangent Infotech Pvt. Ltd. January 1997 - December 2000
Skills
SDLC, Requirements Analysis, Systems Engineering, Software Development, Oracle, Requirements Gathering, Testing, Databases, PL/SQL, Quality Assurance, Project Planning, Business Requirements, Change Management, Software Project..., Agile Methodologies, Systems Analysis, Business Analysis, Visio
Education
Aspen University 2012 — 2014
Master's Degree, Information Systems - Enterprise Application Development, A
Andhra University 1994 — 1997
Bachelors, Computer Applications
Charles Schwab October 2013 - Present
Ohio & Vicinity Carpenters' Fringe Benefit Funds August 2011 - October 2013
Hewitt Associates January 2010 - September 2011
National City Bank March 2007 - December 2009
Degussa Construction Chemicals December 2005 - April 2007
Affiliated Computer Services October 2004 - December 2005
Cole National July 2000 - February 2005
Danley, IEM January 2000 - July 2000
ProResources October 1999 - January 2000
Picker International October 1994 - October 1999
Skills
ERISA, Retirement, Employee Benefits, Microsoft Office, Defined Contribution, Executive Pay, Microsoft Excel, Microsoft Word, 401k, PowerPoint, Benefits Administration, Defined Benefit, Deferred Compensation, Non-Qualified Deferred...
Education
Baldwin-Wallace College 1990 — 1995
Bachelor of Science, Business
Pflugerville ISD July 2015 - Present
Pflugerville ISD May 2012 - June 2015
Inchbug LLC August 2008 - May 2012
Affiliated Computer Services March 2010 - June 2011
Cordova Gardens Elementary November 2007 - May 2008
Skills
Data Entry, Outlook, Customer Service, Bilingual-Spanish, Microsoft Word, Microsoft Excel, Organized Multi-tasker, Highly detail oriented, QuickBooks, Cash Handling, Purchase Orders, Bookkeeping, Time Management, Reliability
Education
Concordia University Texas 2015 — 2018
Human Resources Management/Personnel Administration, General
Austin Community College 2014 — 2014
MTI College 2007 — 2008
Office Legal Assistant, Legal Administrative Assistant/Secretary, 4.0
Guardsmark LLC June 2006 - October 2014
Affiliated Computer Services August 2005 - June 2006
Skills
Security, Physical Security, First Aid, Data Entry, Corporate Security, Security Operations, Access Control, CCTV, Patrol, Crowd Control, AED, Security Training, Personal Security, Customer Service, Workplace Violence, Security Management, Public Relations, Training, Surveillance, Loss Prevention, Microsoft Office, Fire Safety
Education
Goodwill Training and Opportunity Center, Longview, Washington 2015 — 2015
Custodial Skills and Hospitality
Anthem College-Portland 2012 — 2014
Diploma for Medical Billing and Coding, medical billing and coding specialist.
Antelope Valley College 1997 — 2000
Associates, Letters Arts and Sciences
Scripps Health April 2015 - Present
Scripps Health February 2013 - April 2015
Eastridge Infotech May 2012 - February 2013
Bischer Technologies August 2008 - May 2012
PMV Technologies July 2006 - July 2008
Affiliated Computer Services January 2004 - July 2006
Federal-Mogul January 2004 - November 2004
TechTeam Global December 2000 - July 2003
Skills
VMware, Windows Server, Microsoft Exchange, Managed Services, IT Operations, Cisco Technologies, Active Directory, Data Center, Network Administration, Disaster Recovery, Hyper-V, Servers, Firewalls, Virtualization, Storage Area Networks, vSphere, Troubleshooting
Education
Baker College of Clinton Township 2005 — 2011
Bachelors, Information Technology and Security
ITT Technical Institue 1998 — 2000
Associates, Applied Science
Barclays September 2008 - Present
Barclays Capital September 2008 - April 2013
Lehman Brothers May 2007 - September 2008
i-flex solutions October 2004 - May 2007
Citigroup 2006 - 2007
i-flex solutions 2004 - 2007
i-flex solutions 2004 - 2007
Affiliated Computer Services April 2004 - September 2004
KESDEE Inc. 2000 - 2003
Skills
Spring, Hibernate, Struts, JSF, AJAX, J2EE Application..., Ext JS, Java Enterprise Edition, Servlets, RichFaces, Agile Methodologies, Web Services, Java, Microsoft SQL Server, Spring Framework, JBoss Seam, JMS, Tomcat, Sybase, Ant, Weblogic, JSP, Maven, SOA, JBoss Application Server, JavaScript, Tortoise SVN, Web Development, Core Java, Shell Scripting, WebSphere, Design Patterns, Test Driven Development, PL/SQL, Prime Brokerage, JSON, EJB, JDBC, Unix Shell Scripting, XML, Enterprise Architecture, Agile Project Management, WebLogic
Education
Alagappa University 1998 — 2000
Masters, Computer Science
Xerox Business Services LLC May 2012 - Present
Affiliated Computer Services January 2010 - November 2012
Affiliated Computer Services November 2003 - December 2009
Skills
Process Improvement, Project Management, Customer Service, Team Leadership, System Administration, Management, Vendor Management, IT Strategy, Troubleshooting, Change Management
Education
University of Tennessee-Knoxville 1977 — 1978
Theatre/Theater
Ashland University
Bachelor of Arts (B.A.)
Affiliated Computer Services August 2007 - June 2008
The Greenwood Group December 2004 - October 2006
NetStar Communications July 1998 - November 2003
Education
Ashford University 2000 — 2003
BA, Business Management
other
BD Consulting Group April 2015 - Present
Navigant June 2014 - April 2015
BD Consulting Group April 2012 - April 2014
Integrated Capital Strategies March 2012 - April 2013
Wells Fargo Home Mortgage January 2008 - January 2012
Affiliated Computer Services October 2004 - January 2008
Wachovia, A Wells Fargo Company 2008 - 2008
Alliance One September 2001 - October 2004
Skills
Management, Project Planning, Program Management, Risk Management, Requirements Analysis, SDLC, Finance, Strategy, Forecasting, Leadership, Call Center, Sales Management, Recruiting, Outsourcing, Business Process..., Cross-functional Team..., Portfolio Management, BPO, Call Centers, Start-ups, Banking, Accounts Receivable, Analysis, Mortgage Lending, Business Development, Budgets, Leadership Development, Organizational..., Performance Management, Negotiation, Account Management, Vendor Management, Business Analysis, Loans, Operations Management, Business Strategy, Credit, Training, Strategic Planning, Process Improvement, Coaching, Change Management, Financial Analysis, Business Intelligence, Team Building, Project Management, Sales, Risk Assessment, Executive Management, Customer Service
Education
American InterContinental University 2006 — 2007
B.S., International Business
West Virginia University 1991 — 1993
Business Administration
IBM October 2012 - Present
Xerox Services March 2011 - July 2012
Affiliated Computer Services April 2002 - November 2010
Skills
Six Sigma, Lean Manufacturing, CMMI, Program Management, Finance and Accounting, PMO, Multiple Project..., Quality Management, ITIL, Operations Management, Executive Management, Project Management, Management, Cross-functional Team..., Process Improvement, Leadership, Change Management, Service Delivery, IT Service Management, MS Project, SharePoint, Microsoft Project
Education
American InterContinental University 2005 — 2006
MBA, Operations Management
American InterContinental University 2002 — 2005
BBA, Management
Riverside Military Academy 1989 — 1990
Xerox State Healthcare, LLC July 2015 - Present
Xerox Services; Xerox State Healthcare, LLC January 1995 - Present
ACS January 2012 - July 2015
Xerox Services January 2012 - July 2015
Affiliated Computer Services January 2012 - January 2013
ACS Healthcare Solutions July 2010 - January 2012
ACS October 2007 - June 2010
ACS State Healthcare, LLC July 2000 - September 2007
Consultec, Inc January 1995 - July 2000
Norfolk Southern Railroad February 1993 - January 1995
Skills
PMP, Requirements Gathering, SharePoint, Cognos, Project Management, COBOL, Process Improvement, User Acceptance Testing, Business Process..., Data Warehousing, Business Intelligence
Education
Georgia State University 1988 — 1991
MBA, Decision Science
Auburn University 1983 — 1987
BS, Electrical Engineering
Cato Corporation August 2011 - Present
Affiliated Computer Services September 2002 - February 2010
Ingersoll Rand October 1984 - September 2002
City of Charlotte January 1976 - October 1984
Skills
Software Documentation, Unix, Mainframe, CICS, FTP, Payroll, Netbackup, Process Scheduler, Batch Processing, Process Improvement, Disaster Recovery, ITIL
Education
Appalachian State University 1984 — 1985
General College
Atos February 2001 - Present
Affiliated Computer Services January 2001 - June 2015
Vinings Management 2000 - 2004
Vinings Mellon 2000 - 2004
Skills
Technical Support, Network Administration, Networking, ITIL, Disaster Recovery, Data Center, Business Analysis, Active Directory, System Administration, Microsoft Exchange, Windows Server, Vendor Management, Virtualization, Troubleshooting, Citrix XenApp, VMware
Education
Art Institute of Atlanta 2006 — 2006
Apple Certified Help Desk Technician
Palomar College 1995 — 1997
Associates, Information Technology
Cognizant Technology Solutions 2013 - Present
Xerox Government Healthcare Services 2010 - 2013
Affiliated Computer Services 2006 - 2010
Intelliteach 2005 - 2006
Arnall Golden Gregory LLP 2001 - 2005
Curriculum & Teaching Department, Auburn University January 2000 - June 2000
Communication Dept., Auburn University September 1998 - June 2000
c3 Communications 1998 - 2000
Alabama Cooperative Extension System 1993 - 1998
U.S. Army June 1986 - June 1993
Skills
Instructional Design, Technical Writing, E-Learning, Blended Learning, Adult Education, SharePoint, Captivate, Camtasia, FrameMaker, SnagIt, Audio Recording &..., Video Recording &..., Curriculum Design, Instructor-led Training, Hands-on Training, Leadership, Training, Training Delivery, Leadership Development, Needs Analysis, Learning Management..., Learning Management, ADDIE, SAM, Organizational..., Workshop Facilitation
Education
Auburn University 1998 — 2000
M. Comm. summa cum laude, Instructional Design, Business & Interpersonal Communications, GIS minor
Auburn University 1988 — 1993
B.A. (double major), Journalism; Mass Comm. Radio/TV/Film
SQL Watchmen June 2014 - Present
Liaison Resources March 2013 - June 2014
Engauge (US) October 2008 - February 2012
NuStats September 2006 - May 2008
Affiliated Computer Services March 2004 - August 2006
The Famous Christmas Store October 1998 - November 2001
Skills
Databases, SQL Server, T-SQL, SQL, SSIS, SSRS, ETL, Excel, Access, MySQL, DTS, Windows, Linux, HTML, Python, SQL Server Management..., Database Design, VBA, PHP, C++, Java, DBA, OLTP, OLAP, Microsoft SQL Server, Teradata
Education
The University of Texas at Austin
Computer Science
Austin Community College
Computer Science
Linda S Lechlitner CPA PLLP May 2008 - Present
Affiliated Computer Services January 2005 - April 2008
TX University Lecturer January 2002 - May 2004
Alcatel USA November 1999 - December 2001
Skills
C++, Data Structures, Website Development, Databases, Telecommunications..., Marketing Communications, Identity Management, Insurance, Telecommunications, Web Development, Networking
Education
Southern Methodist University 1991 — 1994
M.S., Telecommunications-Engineering
Oakland University 1981 — 1984
M.S., Computer Science
Ball State University 1973 — 1975
M.A., Mathematics
Pacific Pulmonary Services January 2012 - Present
Kelly Services February 2008 - May 2011
Affiliated Computer Services December 2005 - December 2007
Skills
Customer Service, Data Entry, Time Management, Teamwork, Call Center, Customer Satisfaction, Customer Retention, Outlook, Account Management, Telephone Skills, Process Improvement, 10 Key, Microsoft Office
Education
American InterContinental University 2011 — 2013
Ashford University 2009 — 2011
Associates, Business
Edfinancial Services June 2015 - Present
Elements Massage™ February 2014 - Present
EDMC August 2009 - January 2015
Affiliated Computer Services 2002 - August 2009
Apollo Group December 1998 - August 2009
Arthur Andersen 1996 - 2002
Houston's Restaurant April 1989 - June 1996
Price Waterhouse 1993 - 1994
Skills
Student Financial Aid, Higher Education, Process Improvement, Financial Analysis, Strategic Planning, Budgets, Leadership, Accounting, Team Building, Leadership Development, Financial Modeling, Forecasting, Staff Development, Training, Adult Education, Project Management, Data Analysis, Admissions, Student Affairs, Management, Public Speaking, Operations Management, Customer Service, Analysis, Microsoft Office, Business Analysis, Team Leadership, Coaching, Program Management, Organizational..., Change Management, Business Process..., Policy
Education
Arizona State University, W. P. Carey School of Business 1991 — 1993
MBA, Accounting
Arizona State University 1985 — 1988
BA, Secondary Math Education
Blue Shield of California May 2015 - Present
MAXIMUS November 2013 - May 2015
Deloitte Consulting August 2011 - August 2014
Symantec Corporation September 2010 - July 2011
Tata Consultancy Services March 2006 - August 2010
Affiliated Computer Services 2004 - 2006
Dell January 2003 - December 2003
Ocwen Financial Solutions January 2001 - December 2003
Skills
Business Process, Transition Management, Cross-functional Team..., CRM, BPO, Project Management, Management, Operations Management, Business Analysis, Outsourcing, Strategy, Vendor Management, Business Process..., Requirements Analysis, SDLC, Software Development, Business Requirements, Business Process Design, Business Advisory, Management Consulting, Service Delivery
Education
Symbiosis institute of Management Studies 2004 — 2006
MBA, Finance
Bangalore University
B.Com, Taxation, Cost Accounting, Auditing, Business Laws & Finance Management
The Gill Corporation March 2015 - Present
The Gill Corporation August 2013 - March 2015
Abtech Technologies February 2012 - August 2013
NetSolutions IT Consulting January 2010 - February 2012
Alpha Omega HBCS July 2008 - July 2009
Affiliated Computer Services August 2007 - July 2008
Charter Oak Unified School District June 2005 - June 2007
Skills
Windows, Networking, Active Directory, Cisco Routers, VMware, Servers, Cisco Technologies, Microsoft Office, Windows Server, Photoshop, CSS, Microsoft Exchange, IT Management, Musical Theatre, Group Policy, Mac OS, Mac OS X, Email Management, Graphic Design, Antivirus, Android, Sonicwall, Cisco Security, Music Industry, Virtualization, Citrix, VMware ESX, VMware Infrastructure, Troubleshooting, Help Desk Support, DNS, VPN, SAN, Data Center, Windows XP, Firewalls, Routers, Switches, MobileIron, Technical Support, Security, Operating Systems, Laptops
Education
Azusa Pacific University 2005 — 2013
Bachelor of Science (BS), Management Information Systems, General
2002-2005Citrus Community College 2002 — 2005
music and information technology
Pink Pineapple Ink October 2010 - Present
HP Enterprise Services October 2009 - Present
Affiliated Computer Services September 2008 - April 2009
State of Alabama February 2006 - July 2008
Skills
Web Design, Wordpress, Graphic Design, Adobe Creative Suite, Photoshop, Illustrator, InDesign, After Effects, Illustration, Cartoons, Comic Strips, Comic Book Illustration, Pixel Art, Video Game Production, Active Directory, VMware, Servers, Troubleshooting, Technical Support, Microsoft Exchange, SharePoint, VPN, Software Installation, Hardware, Networking, Microsoft Technologies, ESXi, Siebel 7.x, FileNet, SiteScope, Windows Server, RAID, Project Server, SQL 2008, Group Policy, Remedy Ticketing System, Business Objects, BMC Remedy, System Administration, SQL, Business Analysis, Microsoft SQL Server, Citrix, Data Center, Windows 7, DNS
Education
Auburn University 2001 — 2004
Bachelor of Arts (B.A.), Batmanology (Criminology, Psychology, Criminal Law, Investigative Procedure, Sociology)
ACS Healthcare Solutions October 2008 - Present
Affiliated Computer Services 2008 - Present
ACS GOVERNMENT HEALTHCARE SOLUTIONS 2008 - Present
Verizon July 1986 - August 2008
Education
Auburn University 1981 — 1982
ms, computer Science
TriCounty Technical College August 2009 - Present
Azimuth Consultants January 2009 - Present
Clemson University 2000 - 2008
Clemson University 2004 - 2006
Affiliated Computer Services September 1999 - December 2000
Self Employed March 1998 - September 1999
MidSouth Data Systems (now Agilysys) October 1995 - January 1998
NetCom Solutions International Inc. September 1992 - September 1995
Access Texas May 1992 - December 1993
ManTech Advanced Systems International Inc. October 1987 - October 1992
Skills
Software Documentation, Proposal Writing, Leadership
Education
Clemson University 2000 — 2008
MPA with certificate in Policy Studies, Public Administration/Public Policy
Angelo State University 1989 — 1999
MA, International Studies
PAE Group August 2011 - May 2014
Akin Gump Strauss Hauer & Feld LLP November 2009 - August 2011
MHM Services, Inc. December 2005 - May 2009
Affiliated Computer Services January 2002 - June 2005
Lockheed Martin July 1997 - January 2002
Lockheed Martin Global Telecommunications 2000 - 2002
Comsat International 1997 - 2001
Riggs Bank 1994 - 1997
Fazoli's, North Myrtle Beach, SC 1993 - 1994
Marriott Corporation 1989 - 1993
Skills
Employee Benefits, Deferred Compensation, Benefits Administration, HRIS, Employee Relations, Performance Management, Onboarding, FMLA, Human Resources, HR Policies, Talent Management, Recruiting, PeopleSoft, ADP Payroll, Talent Acquisition, Leadership Development, Policy, Executive Pay, Organizational..., Succession Planning, Vendor Management, Leadership, Personnel Management, Management, Program Management, Mergers & Acquisitions
Education
American University 1963 — 1967
Bachelor's, Foreign Languages
FEMA September 2009 - Present
Applied Computing Technologies May 2003 - September 2009
Affiliated Computer Services 2001 - May 2003
Computer Data Systems Inc (CDSI) 1996 - 2001
Skills
Information Assurance, Information Security..., Network Security, Computer Security, Security, Disaster Recovery, Technical Support, Active Directory, Information Technology, Windows 7, System Administration, Microsoft Exchange, Servers, Windows Server, Network Administration, Help Desk Support, Windows, Troubleshooting, SharePoint, IT Management, Software Installation, BMC Remedy, IT Service Management, Program Management, Government, Cisco Technologies, Virtualization, Software Documentation, Computer Hardware, Windows XP, Vulnerability Assessment, IT Operations, Video Conferencing, Business Continuity..., Requirements Analysis, Project Management, Information Security, Firewalls, Incident Management, VoIP, iPad, Inventory Management, Wireless Networking, Wireless Management, Risk Assessment, Cisco VPN, Disaster Community..., National Security
Education
American Public University System 2011 — 2013
Cert, Info sys security assurance
Montgomery College 1983 — 1997
AAS, Computing
Columbia Union College 1981 — 1983
Computer Science
Southern Adventist University 1980 — 1981
Accounting/Computer Sci
PA Department of Labor & Industry May 2012 - Present
Technisource January 2008 - February 2009
Affiliated Computer Services March 2007 - November 2007
UGI Utilities, Inc. February 2004 - February 2007
IMS Health November 2000 - February 2003
Comdisco November 1999 - November 2000
Capital Blue Cross May 1991 - November 1999
Skills
Project Management, Team Leadership, Process Improvement, SDLC, Leadership, Change Management, Management, Integration, Requirements Analysis, Recruiting, Business Process, Disaster Recovery, CRM, Team Building, Six Sigma, Risk Management, Project Planning, Performance Management, Budgets, ERP, Human Resources, Operations Management, Databases, Security, Negotiation, Service Delivery, Vendor Management, Talent Management, Access, Business Analysis, Business Process..., Information Technology, Program Management, Employee Relations, Sourcing, Visio, Microsoft Word, Quality Management, Leadership Development, Talent Acquisition, Outsourcing, Time Management, Coaching, Customer Service, Onboarding, Strategic Planning, Strategy, Management Consulting, PowerPoint, Microsoft Excel
Education
Albright College 2001 — 2003
Bachelors, Organizational Behavior/Applied Psychology
Dept. of Veterans Affairs - Austin IT Center January 2010 - Present
The Houston Chronicle November 2009 - July 2010
Affiliated Computer Services November 2006 - September 2009
American Computer Services September 2005 - October 2006
JVM SERVICES INC. April 2005 - June 2005
GUARANTY BANK March 2004 - May 2005
LIFE INSURANCE COMPANY OF THE SOUTHWEST February 2003 - April 2004
NCR / PERMOND SOLUTIONS GROUP October 2002 - December 2002
International Business Machines May 1998 - September 2002
IBM 1998 - 2002
Skills
Business Analysis, Vendor Management, Integration, Process Improvement, Testing, Requirements Analysis, Program Management, Databases, Software Development, MS Project, Requirements Gathering, PMP, Quality Assurance, Agile Methodologies, Oracle
Education
Austin Community College 2009 — 2009
Project Management
Angelo State University 1989 — 1993
Bachelor of Business Administration (BBA), Computer Science
Crown Equipment Corporation March 2014 - Present
The Salvation Army June 2011 - December 2013
Kentucky Domestic Violence Association September 2009 - June 2011
Affiliated Computer Services April 2009 - September 2009
EDS, an HP company November 2008 - January 2009
Asbury College 2005 - 2008
Skills
OS X, Networking, Training, Non-profits, Customer Service, Social Media, Telephone Skills, Mac, Editing, Social Networking, Active Directory..., Bose AV Control Systems, Lotus Notes, WiFi, LAN Switching, Windows 7, Windows XP Pro, Manufacturing PC Support, Infrastructure Cabling, Microsoft Outlook, Microsoft Lync, Office 365
Education
Asbury College 2004 — 2008
BA, Media Communications
Temple Rodef Shalom Nursery School August 2008 - December 2010
The Goddard School July 2007 - August 2008
Affiliated Computer Services June 2005 - October 2005
Skills
Teaching, Microsoft Office, Public Speaking, Editing, PowerPoint, Microsoft Word, Social Media, HTML, Customer Service, Event Planning, Spanish, Curriculum Development
Education
Academy of Art University 2005 — 2009
Master of Fine Arts (MFA), Figurative Painting
Brigham Young University 2000 — 2003
BA, Visual Arts emphasis in Illustration
Dish Network April 2013 - Present
EDMC November 2010 - February 2013
Affiliated Computer Services January 2010 - November 2010
Affiliated Computer Services September 2008 - February 2010
Starbucks Coffee Company May 2002 - May 2008
Skills
Training, Classroom Delivery, Participant Observation, Facilitations, Presentation Development, Presentation Design, Presentation Coaching, Train the Trainer, Instructional Design, ADDIE, Project Management, Program Management, Process Improvement, Implementation..., Problem Solving, Analysis, Teamwork, Cross Functional..., Oral & Written..., Performance Management, Measurement Tools, Succession Planning, Presentation..., Webinars, SnagIt, Adobe Creative Suite, Captivate, Microsoft Office, Blended Learning, Team Leadership, Instructor-led Training, Customer Service
Education
Grand Canyon University 2009 — 2010
M.S., Leadership
Arizona State University 1998 — 2002
Bachelor of Arts, History
Midland Park High School
Newpark Resources, Inc June 2014 - April 2015
US Physical Therapy 2012 - June 2014
Affiliated Computer Services February 2006 - June 2011
Logix Communications November 2002 - December 2005
JPMorgan Chase September 2000 - October 2002
Skills
Oracle SQL, Windows, C++, Active Directory, Operating Systems, Systems Analysis, Databases, Oracle, SQL, System Administration, Computer Hardware, Network Administration, Network Security, Visual Basic, Software Installation, Troubleshooting, Access, Hardware, VPN, Laptops, Firewalls, Routers, Printers, Servers, Software Documentation, TCP/IP, DHCP, Windows 7, Dell Computers, Help Desk Support, ITIL, Citrix, Technical Support, Networking, Cisco Technologies, Blackberry Enterprise..., Windows Server, Information Technology, Switches
Education
Prairie View A&M University 1993 — 1996
Bachelor of Arts (B.A.), Sociology
Arizona State University 2014 — 2017
Bachelor’s Degree, Information Technology, 3.0
Iron Moutnain 2013 - Present
Carlisle & Gallagher Consulting Group 2012 - May 2013
Bank of America February 2011 - October 2012
Affiliated Computer Services February 2010 - November 2010
Affiliated Computer Services May 2008 - February 2010
Dell November 2006 - May 2007
S3 Loans March 2002 - October 2006
DELL FINANCIAL SERVICES January 1998 - January 2001
IBM Global Services January 1997 - January 1998
Skills
PMP, Vendor Management, Program Management, Project Management, Change Management, PMO, Project Planning, Management, Six Sigma, Databases, Oracle, Data Analysis, Software Project..., Requirements Analysis, Business Analysis
Education
Texas State University 1995 — 1997
MBA, Information Systems
Project Management Institute
PMP
Andhra University
Masters, Business and Commerce; Accounting and Finance
Hewlett-Packard April 2009 - Present
Heritage Maker's March 2009 - September 2010
First American Title March 2006 - November 2008
Affiliated Computer Services January 2000 - January 2006
Los Angeles Department of Water and Power January 1986 - December 1999
Education
Azusa Pacific University 2001 — 2003
MA, Organizational Management
University of San Francisco 1997 — 1999
BS, Information Systems
Community healthplan of Washington October 2013 - July 2015
Hanger, Inc. November 2012 - October 2013
Affiliated Computer Services April 2008 - June 2011
Receivable Performance Managment January 2007 - February 2008
ER Solutions August 2005 - November 2006
Skills
Call Center, Supervisory Skills, Medical Billing, Software Documentation, Data Entry, Telephone Skills, Access, Outlook, Invoicing, Customer Service, Fax, Process Scheduler, Administrative..., Troubleshooting, Customer Satisfaction
Education
Everest College-Renton 2012 — 2012
Associate's degree, Medical Administrative/Executive Assistant and Medical Secretary
High Tech Institute 1999 — 2000
A.A, CNIT
IT Contractor January 2009 - Present
Perot Systems 2008 - 2008
Affiliated Computer Services 2006 - 2007
Skills
Active Directory, Servers, Disaster Recovery, Security, Troubleshooting, Technical Support, Switches, VMware, Group Policy, Cisco Technologies, DHCP, Microsoft Office, Wireless Networking, Visio, Symantec Endpoint..., Remote Desktop, TCP/IP, Cisco Routers, Security Cameras, Managed Switches, Symantec Backup, BMC Remedy, Telecommuting, Application and Web..., The Cloud
Education
Arizona State University 1983 — 1984
Computer Science, 3.5
St. Francis High School 1978 — 1982
TD June 2014 - Present
Cognizant Technology Solutions February 2010 - June 2014
RBC Capital Markets though Cognizant technology Solutions 2010 - 2014
CSC - Computer Sciences Corporation January 2007 - February 2010
Affiliated Computer Services August 2005 - January 2007
EZRecruit.com LLC November 2004 - August 2005
Skills
Web Services, WCF, ASP.NET, SOA, .NET, Requirements Analysis, Microsoft SQL Server, PL/SQL, Oracle, XML, C#, Solution Architecture, Agile Methodologies, Software Project..., Pre-sales, SDLC, VSS, Microsoft Dynamics, Silverlight, Software Design Patterns, Test Driven Development, NUnit, NCover, Quality Center, Tortoise SVN, ADO.NET, SSRS
Education
Alagappa University 2001 — 2004
Master of Computer Applications (MCA), Computer Science
Xerox December 2011 - Present
Affiliated Computer Services 2006 - October 2012
ACS, a Xerox Company July 2010 - December 2011
ACS a Xerox Company November 2006 - June 2010
Skills
Requirements Analysis, SDLC, Business Analysis, Vendor Management, PMO, IT Management, Program Management, IT Strategy, Project Management, Disaster Recovery, Cloud Computing, IT Operations, Leadership, PMP, Software Development, Management, ITIL, Software Documentation, Software Project..., Team Leadership
Education
Rider University 1975 — 1977
MS, Administration
Athens State University
B.S. Ed, Sociology
Affiliated Computer Services February 2007 - Present
Lason Systems Inc December 1997 - February 2007
Marketing Associates May 2000 - September 2001
Ken Software India Ltd January 1997 - December 1997
Education
Nagarjuna University, India 1994 — 1997
MS (Computer Applications), Computers and Information Systems
Andhra University 1991 — 1994
BS, Electronics and Telecommunications
OneWest Bank March 2012 - Present
TradeOne Marketing June 2010 - March 2012
FirstCare Health Plans May 2006 - December 2009
Affiliated Computer Services December 2003 - May 2006
Accounting Principals October 2001 - December 2003
Skills
HIPAA, Data Entry, Microsoft Office, Access, Process Improvement, Health Insurance, Customer Service, Accounting, Data Analysis, Outlook, Insurance
Education
University of Phoenix 2007 — 2011
Bachelor's, Accounting
Austin Community College 2005 — 2007
Associate's, Accounting
Xerox July 2012 - Present
ACS, a Xerox Company April 2010 - July 2012
DataStaff, Inc April 2010 - April 2011
Affiliated Computer Services June 2001 - April 2010
ACS 2001 - 2010
ACS, a Xerox Company 2001 - 2010
Skills
ISPF, JCL, MVS, Mainframe, CICS, DB2, DB2/SQL, Optim, Viasoft SmartTest, Expediter, Endevor, Medicaid Claims..., Microsoft Office, Outlook, Oracle, Lotus Notes, Rational, Problem Solving, SQL, FTP
Education
Augustana University (SD)
BA, Mathematics, Computer Science, Secondary Education
Drake University
worked on Masters, Business Administration and Management, General
Dura Industries August 2012 - Present
Pita Jungle November 2010 - June 2012
Affiliated Computer Services November 2008 - October 2010
Aaron Brothers April 2002 - October 2008
Skills
Customer Service, ADP Payroll, Active Listening, Complex Problem Solving, Microsoft Office, Kronos, Critical Thinking, Aloha, SAP, ODM management, PeopleSoft, Team-orientated, Researcher, QuickBooks, eVerify, I-9 Compliance, Monitoring and..., Judgment and Decision..., Payroll, Training, Time Management, Management, E-Verify, Human Resources, Microsoft Excel, Leadership, Sales, Strategic Planning, Marketing, Sales Management, PowerPoint, Social Media, Event Planning
Education
Arizona State University 2002 — 2007
Bachelor of Arts (BA), Latin American Studies
Andrews University August 2001 - Present
Affiliated Computer Services March 1997 - August 2001
Baptist Regional Medical Center December 1992 - June 1994
Skills
Teaching, Research, Community Outreach, Nonprofits, Event Planning, PowerPoint, Adult Education
Education
Andrews University
Master's degree, Educational Psychology/Counseling emphasis
Pacific Union College
Bachelor of Arts (B.A.), Religion/Religious Studies
Aon Hewitt September 2009 - Present
Affiliated Computer Services February 2009 - August 2009
Global Student Solutions May 2008 - August 2009
Anderson University September 2004 - January 2009
Education
Anderson University 2004 — 2008
BS
EMC April 2013 - Present
EMC July 2011 - April 2013
EMC November 2009 - July 2011
EMC July 2007 - November 2009
Unisys July 2004 - July 2007
Affiliated Computer Services November 1999 - July 2004
Skills
Storage, ITIL, Cisco Technologies, Storage Area Networks, EMC Storage, SAN, Networking, Disaster Recovery, NAS, Enterprise Storage, Data Center, VMware, Windows Server, IT Service Management, Virtualization, Clariion, IT Management, Business Continuity, Service Delivery, Active Directory, A+ Certified, ITIL Certified, Process Improvement, Root Cause Analysis, Cisco
Education
Indiana Wesleyan University 2014 — 2016
Master of Business Administration (M.B.A.), Business Administration and Management, General
Indiana University-Purdue University at Indianapolis 2012 — 2012
Certificate, Project Management
Ivy Tech Community College 2001 — 2003
Computor Information Systems, Networking
Ball State University 1994 — 1998
BS, Social Sciences
Morristown Highschool 1989 — 1992
High School, General
Novell July 2014 - Present
Affiliated Computer Services June 2009 - June 2014
Novell 2001 - June 2009
Cambridge Technology Partners 1999 - 2001
Skills
Data Center, Virtualization, Unix, Cloud Computing, Disaster Recovery, Linux, Enterprise Architecture, Solution Architecture, VMware, Security, Integration, High Availability, Servers, VMware ESX, SAN, Storage, TCP/IP
Education
Andhra University
Motilal Nehru National Institute Of Technology
Xerox February 2012 - Present
Addecco September 2011 - January 2012
Affiliated Computer Services February 2005 - April 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets
Education
Strayer University 2010 — 2014
Bachelor of Business Administration (B.B.A.), Human Resource Management
ITT Technical Institute-Lexington 2007 — 2009
Associates degree Applied Science, Computer Network Systems
Arizona Community Management Services, LLC April 2014 - Present
SuperShuttle April 2013 - April 2014
AAM, LLC July 2006 - April 2013
Affiliated Computer Services December 2005 - July 2006
AIG March 2005 - December 2005
Skills
Strong Interpersonal &..., Excellent Customer..., Strong Organization, Problem Resolution, Proficient with...
Education
Arizona State University
Bachelor of Science (BS), Accounting
affiliated computer services May 2008 - December 2009
Scottsdale Healthcare December 2006 - August 2007
Education
Arizona State University 2010 — 2012
Bachelor of Science (B.S.), Criminology
Mesa Community College 2004 — 2008
GroupStahlwest May 2013 - Present
Affiliated Computer Services 2007 - 2011
Skills
Business Analysis, Vendor Management, Process Improvement, Oracle, Access, Outsourcing, Software Documentation, PeopleSoft, Essbase, Team Leadership, Requirements Gathering, Change Management, Visio
Education
Milwaukee Area Technical College 1998 — 2002
Associate of Arts and Sciences (AAS), Design and Visual Communications, General
Arizona State University
Cognizant Technology Solutions August 2014 - Present
Cognizant Technology Solutions August 2013 - July 2014
Xerox January 2011 - August 2013
Xerox November 2008 - December 2010
Xerox July 2004 - October 2008
CSC February 2004 - June 2004
Affiliated Computer Services October 2002 - January 2004
Merck Medco (Medco Health) August 2001 - September 2002
MCI Worldcom Telecom November 1998 - July 2001
ABN AMRO Bank N.V. December 1997 - October 1998
Skills
Pharmacy Benefit..., Project Management, Project Delivery, Cross-functional Team..., Process Improvement, Requirements Analysis, Software Project..., Solution Architecture, Agile Methodologies, SDLC, Integration, ITIL, Service Delivery, Pre-sales, IT Service Management, Enterprise Architecture, Testing, Software Development
Education
Georgia State University - J. Mack Robinson College of Business
Master of Business Administration (MBA), Information Systems
Bangalore University
Bachelor of Engineering (B.E.), Electronics and Communications Engineering
Propel Financial Services October 2012 - Present
West Corporation Revenue Generation April 2009 - December 2011
Affiliated Computer Services December 2007 - November 2008
Bozada PC and Attorney Mechaca’s Office November 2006 - November 2007
Skills
Microsoft Office, Macintosh OS, PeopleSoft, Avaya, Salesforce.com, NICE, The Mortgage Office, Sales Express, CIV, CRIFT, Ease, Amdocs Clarify, Teleg, System X, Boss/Sord, Authorize, Business Relationship..., Customer Service
Education
Fundación Universitaria Konrad Lorenz 2003 — 2006
Psychology
Atos July 2015 - Present
Xerox Business Services April 2012 - June 2015
Affiliated Computer Services March 2005 - April 2012
Hudson November 2004 - March 2005
TMP Worldwide May 2001 - November 2004
Xpedior June 1998 - May 2001
Skills
Virtualization, VMware, VMware ESX, VCP5, Windows Server, VMware Infrastructure, vBlock, vSphere, VCP 4, VCP3, Scripting, Networking, Microsoft SQL Server, MCSE, MCSD, MCDBA, TCP/IP, WSUS, SCCM, Data Center
Education
Anderson University 1993 — 1997
Bachelor of Arts (BA), Computer Science
Kelly Services-CTB/McGraw Hill January 2013 - Present
Kelly Services January 2013 - Present
Stafforward April 2015 - June 2015
Ascension Health Ministries October 2014 - February 2015
Dependable Tree Service 1990 - 2014
Aldi July 2010 - January 2013
Affiliated Computer Services October 2009 - July 2010
Skills
Advanced Knowledge of..., Quick to learn new..., Experience using dual..., Proficient with both PC..., Recruiting, Program Management, Team Building, Customer Service, Training, Team Leadership, Account Management, Research, Social Networking, Sourcing, Human Resources, Business Strategy, Onboarding, Product Development, Internet Recruiting
Education
Ball State University 2000 — 2007
Bachelor of Science, General Studies
Ivy Tech Community College 2001 — 2005
Associate of Science, Business Administration