Affiliated Computer Services, A Xerox Company
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Affiliated Computer Services, A Xerox Company Employees
Kiewit September 2012 - Present
Accountemps October 2011 - September 2012
Affiliated Computer Services, A Xerox Company May 2009 - September 2011
Kelly Services September 2008 - May 2009
Joe's Boots & Work Clothes May 2008 - August 2008
Skills
Administrative..., Office Management, Invoicing, Spreadsheets, Data Entry, SAP SRM, ConCour, Microsoft Office, Outlook, Microsoft Excel, Microsoft Word, PowerPoint, SAP, Leadership, PeopleSoft
Education
Bellevue University 2012 — 2014
Bachelor of Business Administration (BBA), Project Management
Metropolitan Community College 2009 — 2012
Bachelor of Arts (BA), Business Administration and Management, General
Briar Cliff University 2007 — 2008
Liberal Arts and Sciences/Liberal Studies
Trifecta Technologies July 2015 - Present
Energy In The Bank April 2013 - June 2015
Affiliated Computer Services, A Xerox Company June 2009 - March 2013
A Pocono Country Place Homeowners Association December 2007 - June 2009
United States Navy November 1997 - October 2007
Skills
Windows Server, IT Strategy, Active Directory, Leadership, Management, Entrepreneurship, Project Management, Disaster Recovery, Vendor Management, Data Center, Business Process..., Training, IT Management, Business Analysis, Analysis, Team Leadership, Process Improvement, Start-ups, Servers, Business Strategy, Retail, Cross-functional Team..., Software, Marketing, Small Business, Big Data, Data Mining, Financial Analysis, Marketing Strategy, Sarbanes-Oxley Act, Program Management, Strategic Planning, Strategy, Enterprise Software, Enterprise Architecture, Cloud Computing, Microsoft Office
Education
Lehigh University 2011 — 2014
Masters, MBA
Colorado Technical University 2005 — 2007
Bachelors of Science, Information Systems
Jefferson Community College 1994 — 1996
Associates of Science, Mathematics
J.M. Hanks High School 1987 — 1990
High School Diploma, General Studies
inthinc Technology Solutions, Inc. August 2013 - Present
inthinc February 2013 - August 2013
inContact Inc. February 2012 - February 2013
HGP April 2011 - March 2012
Summit Global Group June 2010 - March 2011
inthinc Technology Solutions, Inc. February 2008 - June 2010
Everwood and High School Musical 2 2007 - 2010
Affiliated Computer Services (a Xerox Company) January 2007 - February 2008
Unishippers Association, Inc. November 1998 - January 2007
VanCott Bagley Cornwall & McCarthy November 1996 - November 1998
Skills
Customer Service, Strategic Planning, Negotiation, Contract Negotiation, Management, Paralegals, Corporate Governance, International Business..., Human Resources, Intellectual Property, Risk Management, Legal Research, Marketing Strategy, Project Management, Public Relations, Program Management, Microsoft Word, Strategic Communications, Team Leadership, Standards Compliance, Professional Services, Mentoring Of Staff, Business Planning, Business Strategy, HR Consulting, Training, Legal Compliance, Start-ups, Mergers & Acquisitions
Education
Salt Lake Community College 2012 — 2012
Executive Certificate of Global Business Management, International Business
University of Utah 2010 — 2010
Human Resource Management Certificate, Human Resource Management
Westminster College 1995 — 1997
Paralegal Certificate, Legal, (Top of Class)
Brigham Young University - Idaho 1993 — 1995
Associate's Degree, Criminal Justice - Courts
DFWCityhomes February 2005 - Present
Austin-Tetra (an Equifax Company) February 1999 - February 2005
William K. Woodruff & Co, LLC June 1994 - March 1999
Affiliated Computer Services (a Xerox Company) January 1990 - July 1994
EDS Corporation (a Hewlett Packard Company) April 1984 - December 1989
NCR Corporation January 1980 - June 1984
Skills
Real Estate, Home, Sellers, First Time Home Buyers, Realty, Residential, Contract Negotiation, Investment Properties, Residential Homes, Loans, REO, Selling, Leases, Buyer Representation, Investors, Brokerage, New Home Sales, Foreclosures, Short Sales, Marketing, Single Family Homes, Real Property, Condos, Real Estate Transactions, ABR, Sales
Education
The University of New Mexico - Robert O. Anderson School of Management 1973 — 1977
Bachelor of Science (BS), Management Information Systems, General
Sandia High School 1970 — 1973
Xerox State & Local Solutions, Inc. May 2011 - Present
Affiliated Computer Services, a Xerox Company July 2009 - May 2011
Affiliated Computer Services April 2005 - July 2009
Procter & Gamble November 1999 - August 2000
Skills
Financial Reporting, Sarbanes-Oxley Act, Financial Analysis, Variance Analysis
Education
Salisbury University - Perdue School of Business 2001 — 2003
MBA, Business
Institute of Graduate Management Studies 1995 — 1999
HEM Business School undergraduate, Finance
Affiliated Computer Services/ A Xerox company November 2012 - Present
Affiliated Computer Services/ A Xerox Company September 2010 - November 2012
Affiliated Computers Services/A Xerox Company May 2008 - September 2010
Premier Education Group July 2004 - May 2008
Harbor Day Care Center February 2003 - July 2004
Skills
Program Management, Student Affairs, Teaching, Admissions, Management, Microsoft Office, Payroll, Public Speaking, Staff Development, Workshop Facilitation, Workshops
Education
Capella University 2009 — 2012
Master's degree, Education
Rosemont College 2000 — 2002
Bachelor's degree, Psychology
Cazenovia College 1998 — 2000
Associate of Science (A.S.)
EY July 2015 - Present
EMC October 2013 - July 2015
Xerox November 2011 - October 2013
Affiliated Computer Services, a Xerox Company April 2011 - October 2011
Affiliated Computer Services (ACS) April 2005 - April 2011
The CyberNet Group January 2003 - January 2005
XACCT Technologies GmbH January 2000 - December 2002
Grobel Consulting Services January 1994 - January 2000
ICG Interconnect AG January 1998 - June 1999
Electronic Data Systems January 1996 - January 1998
Skills
SaaS, Cloud Computing, Enterprise Software, Outsourcing, Data Center, Cross-functional Team..., Strategy, Program Management, Business Intelligence, Solution Selling, Strategic Partnerships, Team Leadership, IT Strategy, Enterprise Architecture, Business Development, ERP, Telecommunications, SDLC, Managed Services, Selling, Solution Architecture, Leadership, Business Process, IT Service Management, Strategic Technology..., Customer Intimacy, Professional Services, Consulting, IT Outsourcing, Cross-functional..., Information Technology, Integration, ITIL, Security, Business Strategy, Virtualization, Management, Pre-sales, IT Management, Outsourcing Advisory, New Business Development, Multi-lingual: German,..., Extensive International..., Strategy Development, VMware, Infrastructure, Disaster Recovery, CRM, Vendor Management, Sales
Education
The University of Southern Mississippi 1997 — 1998
MS
University of California, Santa Cruz 1994 — 1994
Certificate
University of Pennsylvania 1984 — 1988
BSE
Maret
Ebken Contracting, Inc. March 2010 - Present
Duquesne University 2011 - 2012
Affiliated Computer Services, A Xerox Company 2005 - 2010
Affiliated Computer Services (ACS) 2001 - 2005
ProcureNet 1997 - 1999
KPMG LLP 1995 - 1997
KPMG LLP 1990 - 1995
KPMG LLP 1985 - 1989
Skills
Outsourcing, Customer Relations, Consultative Selling, Strategic Planning, Account Management, Mentoring, Risk Management, Team Building, New Business Development, Contract Negotiation, Compliance, Cross-functional Team..., Team Leadership, Strategic Partnerships, Organizational..., Business Process..., IT Strategy, Customer Satisfaction, Integration, Management Consulting, Business Strategy, Service Delivery, Customer Service, Management, Leadership
Education
Robert Morris University
M.B.A., Masters of Science in Business Administration
Point Park University
BS, Computer Science
Warner International Periodicals February 2008 - Present
Affiliated Computer Services, a Xerox Company February 2009 - June 2011
Circ. One February 2008 - February 2009
Source Interlink Companies March 1996 - February 2008
DiZinno Thompson Integrated Marketing Solutions December 1995 - March 1996
Western Media Corporation April 1990 - December 1995
Skills
Account Management, Cross-functional Team..., Escalations Management, Change Management, Vendor Management, Circulation, Magazines, Publications, Marketing, Budgets, Team Building, Strategic Planning, Publishing, Management, Analysis, Sales, Customer Satisfaction, Project Management, SharePoint, Retail, Networking, Strategy, Training, Strategic Partnerships, P&L Management, Forecasting, B2B, Business Development, New Business Development, Sales Operations, Marketing Strategy, Competitive Analysis, Product Marketing, Product Management, Lead Generation, Market Research, Integrated Marketing, Leadership, Marketing Communications
Education
San Diego State University-California State University 1987 — 1991
Bachelor of Science
EY August 2014 - Present
Cognizant Technology Solutions August 2013 - July 2014
Xerox Corporation 2011 - 2013
Affiliated Computer Services - A Xerox Company 2008 - 2011
Affiliated Computer Services 2003 - 2009
NASCO 1999 - 2002
CareCentric / Simione Central Inc. 1997 - 1999
Sisters of Mercy Health System 1992 - 1997
Perot Systems 1991 - 1992
KPMG Consulting 1989 - 1991
Skills
Project Management, HP Mercury Quality..., Microsoft SharePoint, Microsoft Project and..., Microsoft Servers, Rational ClearQuest, Microsoft SQLServer, Microsoft Access, Business Intelligence..., SharePoint, Management, Software Documentation, Business Intelligence, Quality Center, ClearQuest, PMO, Requirements Gathering, Change Management, Business Analysis, Security, Governance, Enterprise Software, Leadership, SDLC, PMP, Requirements Analysis
Education
Georgia Institute of Technology - Georgia Tech College of Management 1978 — 1980
MSIM, Industrial Management
Georgia Institute of Technology 1973 — 1980
BSHS, Health Systems
Symmetry Corporation January 2014 - Present
Secure-24 October 2011 - October 2013
ACS October 1999 - August 2011
Affiliated Computer Services - a Xerox Company October 1999 - August 2011
BlueStar Solutions 1999 - 2005
Skills
ERP, Solution Architecture, Professional Services, Leadership, Pre-sales, Outsourcing, SAP, Business Strategy, IT Management, IT Outsourcing, Integration, IT Strategy, Virtualization, Data Center, Disaster Recovery, Cloud Computing
Education
California State University-Chico 1995 — 1997
Master of Business Administration (MBA), Management Information Systems, General
Dignity Health December 2014 - Present
CGI May 2013 - October 2014
ACS Healthcare Provider Solutions August 2012 - May 2013
ACS, a Xerox Company April 2011 - August 2012
Affiliated Computer Services - A Xerox Company June 2010 - April 2011
Affiliated Computer Services Inc January 2007 - June 2010
Christina B McCaskill, MBA 2006 - 2010
State of Georgia Department of Human Resources August 2005 - November 2007
GE Power Systems January 2005 - July 2005
FedEx Trade Networks September 2004 - December 2004
Skills
Budgets, Accounting, Invoicing, Cost Accounting, Account Reconciliation, Accounts Payable, Financial Reporting, Management, Analysis, Internal Audit, Variance Analysis, Finance, Accounts Receivable, Financial Analysis, Microsoft Excel, Forecasting, Six Sigma, Financial Modeling, Internal Controls, PeopleSoft, Financial Accounting, General Ledger, Business Analysis, Managerial Finance
Education
Keller Graduate School of Management 2004 — 2005
MASTERS, ACCOUNTING AND FINANCIAL MANAGEMENT; 2005
DeVry University 2003 — 2005
BACHELOR OF SCIENCE, ACCOUNTING 2002
The University of Georgia
State Financial Management Certificate, Primary Governmental Accounting
Monroe Comprehensive High School 1990 — 1994
High School diploma
Becker Professional Education
Arizona State University February 2014 - Present
Arizona State University August 2012 - February 2014
Apollo Education Group June 2011 - May 2012
Affiliated Computer Services a Xerox Company October 2009 - June 2011
Streamwood Behavioral Health Systems March 2007 - February 2009
Elgin School District U46 April 2006 - March 2007
Archdiocese of Chicago January 2005 - February 2006
First Midwest Bank April 2001 - December 2003
Professional Service Industries, Inc. (PSI) August 1999 - April 2001
Advocate Health Care May 1998 - August 1999
Skills
Employee Relations, HRIS, New Hire Orientations, Employee Benefits, Payroll, Onboarding, Performance Management, HR Policies, Benefits Administration, Personnel Management, Employment Law, Management, Compensation, Policy, Talent Acquisition, Human Resources, Recruiting, Talent Management, PeopleSoft, Hiring, Succession Planning, HR Consulting, Certified Internal...
Education
Keller Graduate School of Management of DeVry University 2000 — 2005
Master of Business Administration (MBA), Concentration in Human Resources and Management Information Systems
Iowa State University 1994 — 1998
Industrial Technology, Concentration in Manufacture Engineer and Training and Development; Minor in OSHA
NYC Health and Hospitals Corporation July 2014 - Present
SUNY UPSTATE MEDICAL UNIVERSITY March 2006 - July 2014
Affiliated Computer Services a Xerox Company May 2001 - February 2006
HEALTH CARE DATA SYSTEMS September 1998 - February 2001
Skills
Oracle, Crystal Reports, Data Warehousing, SQL, Business Objects, Epic Systems, Healthcare Information..., Information Security, Data Conversion, MS Excel, Access, Intersystems Cache, Basics of Unix, Microsoft SQL Server, PowerBuilder, ODBC, Business Intelligence, Informix, Sybase SQL Anywhere, Databases, ETL, Data Migration, Healthcare, Unix, Microsoft Excel
Education
Cornell University 1996 — 1997
Master of Engineering (MEng), OPERATIONS RESEARCH AND INDUSTRIAL ENGINEERING
Massachusetts Institute of Technology 1990 — 1994
BACHELOR OF SCIENCE, MANAGEMENT SCIENCE
CBD International 2005 - Present
YWCA Seattle King Snohomish November 2014 - February 2015
Affiliated Computer Services: A Xerox Company January 2011 - October 2011
10 Bellevue November 2010 - December 2010
Circuit City January 2008 - March 2009
Skills
Adobe Creative Suite, Maya, HTML 5, CSS3, Microsoft Office, Mac OS, Windows 7, Windows Vista, Firefox, Internet Explorer, Safari, iOS, Android, DOS, Command Prompt, Digital Photography, Video Production, Glass Blowing, Sales, Motion Graphics, Textile Industry, Print Media Marketing, Event Management, Event Security, Developmental..., Pervasive Developmental..., Video Games, Mac, After Effects, OS X
Education
Bellevue College 2012 — 2016
Digital Media Arts - Animation in Games
Microsoft IT Academy
IT, Computer Science
Moser Consulting September 2013 - Present
ExactTarget, a salesforce.com company October 2011 - August 2013
Affiliated Computer Services, a Xerox Company 2007 - October 2011
Providyn/Quintegra 2003 - 2007
Eliassen Group 2002 - 2003
Cap Gemini Ernst & Young 2000 - 2002
Software Synergy 1996 - 2000
Skills
Recruiting, Executive Search, Sales, Human Resources, Leadership, Management, Customer Retention, Personnel Management, Start-ups, HR Consulting, Consulting, Temporary Placement, Technical Recruiting, CRM, Career Development, Applicant Tracking..., Sourcing, Internet Recruiting, Talent Acquisition, College Recruiting, Screening, Onboarding, Cold Calling, Interviews
Education
Indiana University Bloomington
Xerox Business Services 2012 - 2014
Affiliated Computer Services, A Xerox Company 2010 - 2012
VIP Travel & Tours, A Destination Management Company 1995 - 2000
Roaming the Globe Travel 1993 - 2000
Skills
Talent Acquisition, Travel Management, Meeting Planning, New Hire Orientations, Data Audit, SharePoint, I-9 Compliance, Onboarding, Incentive Travel, Travel Planning, Microsoft Office, Microsoft Excel, Office Administration, TALX, Ultipro, Vurv, Operations Control, Hiring, Assistants, Human Resources, Administration
Education
Orange Coast College
Business Coursework
Pacific Travel School, Santa Ana, CA
Travel administration coursework
AT&T Global Services January 2011 - Present
Affiliated Computer Services (a XEROX Company) October 2004 - February 2011
Solutions 2000! September 2000 - January 2003
Supernet Limited April 1999 - September 2000
Skills
CCNP, Network Design, Cisco Technologies, Juniper, Network Engineering, VPN, MPLS, Network Security, Security, Routing, LAN-WAN, F5 BigIP, BGP, EIGRP, CCIE, OSPF, Frame Relay, Six Sigma, Data Center, Firewalls, Troubleshooting, IT Operations, Servers, DNS, Routers, Networking, ITIL, ISIS, Quantitative Analytics, CCNA, IP, Network Administration, VMware, Managed Services, Disaster Recovery, Virtualization, DHCP, System Deployment, Data Mining, Predictive Modeling, SAS E-Miner, Big Data, Data Analysis, Financial Modeling, Corporate Finance, DCF Valuation, International Business, Project Management, Agile Methodologies, Agile Project Management
Education
Darla Moore School of Business University of South Carolina 2012 — 2014
MBA, International Business Management
NED University of Engineering and Technology 1995 — 1999
Bachelor of Science (BS), Electrical Engineering Technologies/Technicians
Epsilon July 2012 - Present
Trif Technologies September 2011 - July 2012
QVL Pharmacy Holdings, Inc November 2010 - August 2011
R & R Tax Services & Bookkeeping September 2008 - October 2010
Builders FirstSource September 2007 - August 2008
Affiliated Computer Services, a Xerox Company March 2002 - September 2007
Lennox International March 2000 - January 2002
Skills
IT Management, Cisco, Solarwinds, Windows Server, Active Directory, Cisco Technologies, Networking, Vendor Management, Data Center, Network Security, Virtualization, Microsoft Exchange, Troubleshooting, Technical Support, VoIP, Call Centers, Disaster Recovery, VPN, MPLS, Servers, VMware
Education
SMU in Plano 1999 — 2001
Vocational, Microsoft Certified Systems Engineer (MCSE)
DCCCD 1996 — 1998
Associate’s Degree, Computer Information Systems, (CIS)
Unisys September 2012 - Present
Affiliated Computer Services, A Xerox Company August 2010 - September 2012
State of California Health and Human Services January 2007 - August 2010
State of Californa, Office of Systems Integration 2008 - 2010
State of California, Department of Motor Vehicles January 2005 - January 2007
Skills
Strategy, Business Development, Leadership, IT Strategy, Team Building, Customer Satisfaction, Long-term Customer..., Management, Project Portfolio..., Governance, Government, Organizational..., Organizational..., Team Leadership, Innovation, Budgets, Cross-functional Team..., Team-oriented, Consulting, Project Governance, Sales, Information Technology, Innovation Management, Program Management, Cost Reduction..., Cost Reduction/Avoidance, Healthcare Information..., Information Security, Criminal Justice, Airport Management, Business Analysis, Business Intelligence, Business Process, Business Process..., Change Management, Cloud Computing, Data Center, Disaster Recovery, Enterprise Architecture, Enterprise Software, IT Audit, IT Management, IT Operations, IT Outsourcing, IT Service Management, ITIL, Integrated Marketing, Integration, Oracle, Outsourcing
Education
University of California, Davis 1999 — 2001
Certification, Project Management Professional, (PMP)
Golden Gate University 1992 — 1996
Bachelor of Science (BS), Management Information Systems
Affiliated Computer Services, a Xerox company January 2011 - April 2012
Burn Investments December 1998 - June 2010
Internal Revenue Service August 1983 - October 1998
Skills
Customer Service, Customer Experience, Customer Satisfaction, Customer Insight, Process Analysis, Root Cause Analysis, Root Cause Problem..., classroom trainer, On-the-Job Instructor, Tax Collection Officer, Collections Professional, Escalated Complaints..., Dispute Resolution, Dispute Settlement, Customer Complaint..., Process Improvement, Analysis, Leadership, Program Management, Training, Team Building, Management, Business Process..., Team Leadership, Vendor Management, Sales, Classroom, Business Analysis, Human Resources
Education
Angelo State University 1979 — 1983
Bachelor of Business Administration (BBA), Business Administration and Management, General
Texas Tech University 1980 — 1981
Columbia University January 2013 - Present
Xerox Business Services July 2012 - November 2012
Xerox Business Services January 2012 - July 2012
Affiliated Computer Services, A Xerox Company June 2010 - February 2012
Kaysoft, Inc February 2009 - May 2010
Goldman Sachs May 2008 - January 2009
Goldman Sachs September 1997 - May 2008
Goldman Sachs May 1996 - August 1997
Merrill Lynch September 1995 - April 1996
Salomon Brothers April 1994 - August 1995
Skills
Change Management, Desktop Support, Desktop Management, Service Desk, Help Desk Management, Service Transition, Help Desk Support, Technical Support, Business Services, Business Continuity..., Servers, Troubleshooting, Systems Management, Incident Management, IT Operations, Citrix, Disaster Recovery, ITIL, IT Management, Business Continuity, IT Service Management, Active Directory, Infrastructure, Windows 7, Operating Systems, XP, IT Strategy, Vendor Management, IT Outsourcing, Microsoft Exchange, Service Delivery, Outsourcing, Sla, Team Management, Management, PMO, Service Management, Visio, System Administration, Unix, System Deployment
Education
New Jersey Institute of Technology 1988 — 1990
M.S, Computer Science
University of Hyderabad 1984 — 1987
MCA, Computer Applications
Philips Healthcare May 2014 - Present
Rockwell Collins October 2011 - Present
Lucas Group 2013 - 2013
Affiliated Computer Services, a Xerox Company October 2010 - June 2011
Siemens 2009 - August 2010
ACS Transportation Solutions 2010 - 2010
Omnitec Solutions Inc. October 2006 - February 2009
SDA Security September 2005 - October 2006
Communications Squadron 38 Company A March 1998 - September 2003
Skills
OSHA 30 Hour General..., Troubleshooting, Testing, Electronics, Program Management, Manufacturing, Security, Electricians, Software Documentation, Leadership, Management, DoD, Integration, Security Clearance, Electrical Engineering, Automation, Satellite Communications, Military, Wireless, Project Planning, Project Management, Industrial Sector, Inspection, OSHA, Engineering Management, Test Equipment, Engineering, Software Installation, Quality Assurance, Configuration Management, Six Sigma, Security+, Information Assurance, Programming, Project Engineering, Systems Engineering, Maintenance, Networking, PLC, Cross-functional Team..., Technical Writing, Visio, Control Systems Design, Process Improvement, Technical Leadership, Instrumentation, Avionics, Telecommunications, Cabling, Defense
Education
Kansas State University 2012 — 2012
Fundamentals of Avionics
ITT Technical Institute 2004 — 2008
Bachelors of Science, Electronics and Communications Engineering
SLG Innovation July 2013 - April 2015
Private Consulting August 2010 - June 2013
Affiliated Computer Services, a Xerox Company October 2008 - July 2011
Campbell and Campbell Real Estate September 2001 - October 2008
Ponderosa Products Inc January 1975 - September 2001
Skills
Account Management, Budgeting, Distribution, Employee Relations, Internet, Inventory Management, Contract Negotiations, Microsoft Office, Operations Management, Purchasing, Real Estate, Vendor Management, Administration, Business Management, Business Planning, Documentation, Forecasting, Logistics, Program Management, Operations, Strategic Planning, Quality Management, Problem Solving, Troubleshooting, Team Management, Yield Management, Bilingual Spanish, Project Management, Department Management, Supply Chain Management, Supply Chain Operations, Medicaid provider..., Budgets, Business Process..., Contract Negotiation, Customer Satisfaction, Human Resources, Customer Service, Leadership
Education
University of Arizona 1971 — 1972
Business Management
Northern Arizona University 1970 — 1970
Business Adm
Arizona Western College 1968 — 1970
Business
New York State Governor's Office of Storm Recovery December 2014 - Present
Teachers College, Columbia University March 2010 - December 2014
Affiliated Computer Services A Xerox Company January 2004 - February 2010
Skills
Employee Relations, Onboarding, Human Resources, Employee Benefits, Benefits Administration, Interviews, Recruiting, Hiring, Microsoft Word, PowerPoint, FMLA, PeopleAdmin, Microsoft Excel, HRIS, Employee Engagement, Kronos Timekeeping, Access, Outlook, Manager Self-Service, Employee Self Service, BANNER, Gmail, Personnel Management
Education
City University of New York-Brooklyn College 2000 — 2002
MA, Industrial & Organizational Psychology
Entisys Solutions, Inc. September 2010 - Present
Affiliated Computer Services - A Xerox company October 2007 - August 2010
CA Department of General Services July 1977 - May 2005
Skills
Program Management, Business Development, Strategic Planning, Data Center, Strategy, Contract Negotiation, Cloud Computing, Enterprise Software, SaaS, Government Procurement, Project Management, Account Management, Virtualization, Marketing, Public Policy, Corporate Branding, Vendor Management, New Business Development, Channel Partners, Government, Change Management, Solution Selling, IT Management, Management, IT Strategy, HP, Salesforce.com, Service Delivery, Project Planning, Policy, Professional Services, Public Sector, Business Alliances, Integration, Strategic Partnerships, Leadership, IT Outsourcing, Pre-sales, Managed Services, Disaster Recovery, IT Service Management, Enterprise Architecture, Information Technology, Outsourcing, Storage, CRM, Sales Enablement, Go-to-market Strategy, IT Operations, Storage Area Networks
Education
San Jose State University 1973 — 1975
Industrial Design
UC Davis Extension
Walmart November 2012 - Present
ACT, Inc July 2012 - November 2012
BGG Consulting Services January 2012 - November 2012
Affiliated Computer Services, a Xerox Company May 2004 - June 2011
Kellogg Company February 2002 - May 2004
Tellabs June 1995 - September 2001
Motorola May 1990 - June 1995
Skills
SAP HR, SAP Sales & Distribution, SAP, SAP R/3, ERP, ABAP, Vendor Management, Business Analysis, Integration, Business Process, SDLC, Visio, SAP ERP, Project Management, Requirements Analysis
Education
DePaul University 1989 — 1992
MS, Computer Science
Northern Illinois University 1978 — 1982
BS, Computer Science
Stratose May 2013 - Present
OptumInsight (A UnitedHealth Group Company) January 2011 - September 2012
Affiliated Computer Services (a Xerox Company) August 2007 - January 2011
Affiliated Computer Services October 2005 - August 2007
Affiliated Computer Services November 2004 - September 2005
Affiliated Computer Services August 2003 - October 2004
WorldCom, Inc 1999 - 2002
MCI 1994 - 1999
MCI January 1992 - July 1994
MCI September 1991 - June 1992
Skills
Contract Negotiation, Mergers, Teamwork, Acquisition Integration, Process Improvement, Forecasting, Collaboration, Innovation, Strategic Vision, Strategic Financial..., Financial Analysis, Information Technology, Healthcare Information..., Driving Profitability, Team Leadership, Cross-functional Team..., Strategic Partnerships, Mergers & Acquisitions, Program Management, Financial Reporting, Accounting, Vendor Management, Change Management, Analysis, Management, Negotiation, Business Intelligence, Sarbanes-Oxley Act
Education
Duke University 1976 — 1979
BS, Management Sciences
Retired ! July 2014 - Present
Xerox September 2013 - Present
Xerox Services March 2011 - Present
Affiliated Computer Services, a Xerox Company March 2010 - March 2011
Convergys 2004 - 2009
Innovop, Inc. 2001 - 2003
Harcourt 1995 - 2001
Harris Corporation 1984 - 1995
Burger King Corporation 1977 - 1984
Dade County Schools CDP 1974 - 1977
Skills
BPO, ITIL, SAP, SOA, CRM, COBIT, Java, XML, .NET, Sales, Financial Systems, BSP, Marketing, Manufacturing, Engineering, TOGAF, ASP, DRP, ERP, Business Process
Education
University of Pennsylvania - The Wharton School
MBA
Lehigh University
BS Electrical Engineering
Evergreen Rehabilitation April 2015 - Present
Marshall Pediatric Therapy October 2013 - September 2014
The Richmond Place Rehabilitation Facility April 2013 - June 2013
Cardinal Hill Rehabilitation Hospital - CLIMB Program January 2013 - March 2013
Easy Wood Tools June 2011 - July 2012
Affiliated Computer Services - a Xerox Company September 2008 - July 2010
Affiliated Computer Services - a Xerox Company April 2007 - September 2008
A Helping Hand Adoption Agency, Inc. June 2005 - April 2007
Education
Eastern Kentucky University 2010 — 2013
Master of Science (MS), Occupational Therapy/Therapist
Gordon College 2001 — 2005
Bachelor of Arts (BA), Psychology
NWN Corporation at Honda of America Mfg., Inc. November 2014 - Present
UnitedHealth Group June 2011 - November 2014
UnitedHealth Group August 2007 - May 2011
Affiliated Computer Services - a Xerox Company May 2005 - July 2007
Motion Dealer Service January 2004 - May 2005
Skills
Project Management, Agile Methodologies, Software Development, SDLC, Crystal Reports, Scrum, .NET, SQL, C#, Team Leadership, Humor, Project Planning, Software Architectural..., Solution Architecture, Solution Implementation, SSIS, SSRS, Risk Taker, ETL, ASP.NET, AJAX, WPF, WCF, Data Mining
Education
Arizona State University 2013 — 2015
Master of Business Administration (MBA), Management of Information Technology and Innovation, 3.99 out of 4.0
University of Kentucky 1998 — 2003
Bachelor of Science (BS), Marketing and Information System
Adecco Staffing, USA April 2015 - Present
Adecco Staffing, USA August 2013 - April 2015
Adecco Staffing, USA May 2012 - July 2013
Adecco Staffing, USA January 2012 - May 2012
Playworks October 2011 - December 2011
Affiliated Computer Services, a Xerox Company September 2008 - March 2011
GRUPO PSICOAC 2008 - 2008
Adecco Employment Services 2006 - 2007
Dunnes Stores DUBLIN 2006 - 2006
Citibank (Barcelona Service Center) 2005 - 2006
Skills
Recruiting, Recruitment Training, Sourcing, Curriculum Design, Human Resources, Job Search Strategies, Social Networking, Outsourcing, Project Management, Interviews, Applicant Tracking..., Management, Cold Calling, Temporary Staffing, Salesforce.com, Internet Recruiting, Deferred Compensation, Benefits Negotiation, Employer Branding, Hiring, College Recruiting, Sales, Staffing Services, Screening Resumes, Temporary Placement, Talent Acquisition, Screening, Executive Search, Job Descriptions, Contract Recruitment, Onboarding, Permanent Placement, Networking, Taleo, Staff Augmentation
Education
Universitat de Barcelona 2004 — 2005
Master Human Resources
Universitat de Barcelona 1999 — 2004
Sociology
Futurestep, A Korn Ferry Company March 2015 - Present
Cielo Talent (Formerly Pinstripe) January 2012 - February 2015
Global Language Services Provider September 2010 - January 2012
Affiliated Computer Services; a Xerox Company January 2007 - September 2010
ARAMARK July 2006 - January 2007
Skills
Recruiting, Screening, Sourcing, Training, Management, Human Resources, Applicant Tracking..., Onboarding, Leadership, Talent Acquisition, Outsourcing, Internet Recruiting, Strategy, Customer Service, Talent Management, Performance Management, Employee Engagement, College Recruiting, Hiring, Time Management, Interviews, Employee Relations, Technical Recruiting, Executive Search, Benefits Negotiation, Employee Benefits, Employee Training, Workforce Planning, Taleo, Succession Planning, HRIS, Contract Recruitment, Temporary Placement, Cold Calling, Recruitment Advertising, New Hire Orientations, Employer Branding, Screening Resumes, Staffing Services, CRM, Organizational..., Personnel Management, Deferred Compensation, Vendor Management, Benefits Administration
Education
Southern New Hampshire University
Hospitality/Business Management
ROPOA October 2014 - Present
TMW Systems January 2012 - October 2014
ROPOA April 2011 - April 2014
LVHOA March 2010 - January 2012
Affiliated Computer Services a Xerox Company June 2007 - March 2010
Comdata December 2002 - June 2007
Innovative Computing Corp. November 1987 - December 2001
Skills
Insurance, Management, Transportation, Finance, Trucking, New Business Development, Team Building, Strategic Planning, Account Management, Operations Management, Sales Management, Sales, Budget, Business Development, Negotiation, Marketing, Change Management, Business Strategy, Team Leadership, Contract Negotiation, Logistics, Key Account Management, Supply Chain, Strategic Partnerships, Direct Sales, Training, Pricing, Process Improvement, Budgets, Forecasting
Education
College of Business 1968 — 1971
BBA, Accounting, Business
Xerox April 2011 - Present
Affiliated Computer Services, a Xerox Company April 2010 - April 2011
Aon Consulting February 2009 - March 2010
Affiliated Computer Services October 1999 - January 2009
Hewitt Associates August 1994 - October 1999
Education
Keller Graduate School of Management of DeVry University 1994 — 1998
MBA, Certificate of Project Manager
Keller Graduate School of Management of DeVry University 1994 — 1998
MHRM, Human Resources
Northern Illinois University 1990 — 1994
BS, Community Health - Health Administration
Comcast Cable April 2015 - Present
Comcast Cable January 2013 - March 2015
Comcast Cable March 2010 - December 2012
tw telecom, inc. August 2009 - March 2010
tw telecom, inc. June 2009 - August 2009
University of Colorado at Boulder August 2008 - May 2009
Silicon Flatirons - Cu Boulder February 2008 - May 2009
Affiliated Computer Services, A Xerox Company December 2005 - June 2007
Skills
OSPF, BGP, VLAN, Troubleshooting, Routers, VoIP, Softswitch, SIP, IP Multimedia Subsystem, Translation, Microsoft Office, Linux, Asterisk, TCP/IP, Cisco Technologies, SS7, Routing Protocols, Intelligent Call Routing, RIP, Telecommunications, Wireless Networking, Switches, Ethernet, WAN, Networking, QoS, MPLS, Testing, IPv6, Network Engineering
Education
University of Colorado at Boulder 2007 — 2009
Masters, Telecommunications
Visvesvaraya Technological University 2001 — 2005
Bachelor of Engineering, Electronics & Communications
Christ College - Bangalore 1999 — 2001
High School, Science
Ingersoll Rand April 2014 - Present
Affiliated Computer Services, a Xerox Company November 2009 - March 2014
Ingersoll Rand June 2008 - November 2008
Trane January 2001 - June 2008
Best Power 1988 - 2000
Skills
Unix Administration, ACE load balancer..., Application performance..., IT Strategy, Microsoft SQL Server, Windows, Enterprise Software, Linux, Change Management, Integration, IT Management, SQL, Security, Software Development, Disaster Recovery, Visio, DNS, Load Balancing, Project Management, Application Performance..., SharePoint, IT Operations, Solaris, DHCP, Citrix, Routers, High Availability, Unix, Oracle, Networking, SDLC, Databases, Network Administration, TCP/IP, System Deployment, Servers, Firewalls, Hardware, Active Directory, Exadata, Exalogic
Education
Moraine Valley Community College 1971 — 1975
AS, Computer Science
Victaulic August 2010 - Present
Olympus Corporation of the Americas December 2008 - November 2009
Affiliated Computer Services, A Xerox Company January 2005 - November 2008
Affiliated Computer Services, A Xerox Company November 2003 - January 2005
Ultimate Staffing July 2000 - November 2003
Remedy Intelligent Staffing October 1999 - July 2000
University of Phoenix April 1994 - October 1998
University of Phoenix April 1991 - April 1994
Skills
Staff Development, Negotiation, Executive Management, Career Counseling, CRM, Outlook, Process Scheduler, Personnel Management, Talent Acquisition, Relationship Management, Business Analysis, Recruiting, Human Resources, Networking, Onboarding, Vendor Management, Training, Sourcing, Interviews, Leadership, Process Improvement, Employee Benefits, Team Building, Strategic Planning, Business Development, Deferred Compensation, Screening, Program Management, Management, Sales, Temporary Placement, Internet Recruiting, Talent Management, Hiring, Salesforce.com, Strategy, Coaching, Applicant Tracking..., College Recruiting, Cold Calling, Employee Relations, Employer Branding, Technical Recruiting, Customer Retention, Performance Management, HRIS, Employee Training, Benefits Negotiation, Payroll
Education
University of Phoenix 1994 — 1998
BS, Business Management
IBM September 2010 - Present
Affiliated Computer Services, a Xerox Company October 2007 - August 2010
Hewlett-Packard June 2005 - October 2007
Affiliated Computer Services June 2002 - August 2003
JPMorgan Chase and Company February 1999 - December 2001
Education
The University of Texas at Austin - Red McCombs School of Business 2003 — 2005
MBA
Brigham Young University
RR Donnelley November 2013 - Present
Blackboard June 2011 - November 2013
Affiliated Computer Services, a Xerox Company September 2005 - June 2011
Digene Corporation 2002 - 2005
Skills
Salesforce.com, CRM, Project Management, Analytics, Business Analysis, SaaS, Data Analysis, Strategic Planning, Program Management, Business Process..., Process Improvement, Business Process, Sales Operations
Education
University of Maryland - Robert H. Smith School of Business 2006 — 2008
MBA, Finance and Management
University of Maryland - Robert H. Smith School of Business 1998 — 2002
BS, Marketing and Supply Chain Management
Everest Consultants, Inc. February 2011 - Present
Affiliated Computer Services - A Xerox Company 2008 - November 2010
CoStar Group March 2007 - November 2007
Xerox Corporation 2005 - 2007
Northstar 2002 - March 2004
Zevez Payments, Inc. 2004 - 2004
Avnet Electronics 1997 - 2001
Skills
Sales, New Business Development, Client Management, Public Speaking, CRM, Business Development, Start-ups, Solution Selling, Project Management, Business Process, Sales Management, Software Development, Analysis, Enterprise Software, Strategy, SaaS, Account Management, Management
Education
Oregon State University
B.S., Business Administration
Portland State University
Engineering
Northside Hospital February 2007 - May 2015
Kaiser Permanente 2013 - 2013
Crabapple Internal Medicine October 2006 - February 2007
Plantation General Hospital March 2005 - June 2006
Plantation General Hospital March 2005 - June 2006
Nations Health Center December 2003 - January 2005
Nations Health Center December 2003 - January 2005
Affiliated Computer Services (A Xerox Company) December 2002 - November 2003
Skills
Healthcare, Hospitals, Healthcare Management, HIPAA, Medical Terminology, Leadership, Training, Strategic Planning, Medical Records, Medical Billing, Healthcare Information..., Records Management, Analytical Skills, EMR, Medical Coding, CPR Certified, Patient..., Quality Assurance..., Issue Resolution, Claims Review, Staff..., Physician/Staff..., Business..., Data Reporting, Department Collaboration, Scheduling, Charting, Patient Care, Patient Education, Medicaid, Customer Service, Medicare, Phlebotomy, Customer..., Customer Operations, EKG, Meditech, EHR, ICD-9, HITECH, SNOMED, MEANINGFUL USE, HL7, ICD-10, Epic Systems, CPOE, Cerner, Process Scheduler, Quality Assurance, Management
Education
Southern Polytechnic State University 2014 — 2014
Accelerated Training Health Information Technology (AT-HIT)
American InterContinental University 2009 — 2011
MBA, Business Administration; Healthcare Management
American InterContinental University 2006 — 2007
Bachelor, Business Administration; Healthcare Management
Keiser College 2002 — 2004
Associate of Science, Medical Assisting
MTS Technologies April 2011 - Present
Affiliated Computer Services, A Xerox Company August 2010 - April 2011
URS Corporation August 2009 - August 2010
NCI Information Systems, Inc. March 2008 - May 2009
Guaranty Bank August 2004 - March 2008
Texas Department of Transportation December 2001 - August 2004
Skills
Training, Curriculum Design, Instructional Design, Technical Writing, Captivate, Instructor-led Training, E-Learning, Blended Learning, Training Delivery, Employee Training, Management
Education
Southwest Texas State University 1996 — 2000
BS, Print Journalism
Accenture May 2014 - Present
Avanade - Accenture Contractor December 2013 - May 2014
TASC, Inc. May 2013 - November 2013
Affiliated Computer Services, a Xerox Company June 2010 - May 2013
Affiliated Computer Services February 2008 - June 2010
Dynamic Computing Services - Accenture Contractor December 2005 - December 2007
Arkansas Blue Cross Blue Shield May 2004 - July 2005
Electronic Data Systems June 2000 - May 2004
Skills
Process Improvement, SDLC, Visio, Business Analysis, Requirements Analysis, Requirements Gathering, SharePoint, Microsoft Office, HIPAA, Team Leadership, Quality Assurance, Business Process..., Change Management, Business Requirements, Business Process, Microsoft Excel, Technical Writing, SQL, Outlook, Databases, Project Management, Access, Testing, MS Project, Customer Service, Performance Management, Healthcare Information..., User Acceptance Testing, Analysis
Education
University of Phoenix 2006 — 2007
Masters, Information Systems Technology
University of Arkansas at Little Rock 1999 — 2001
B.S., Health Sciences w/ Emphasis in Community Health
University of Central Arkansas 1995 — 1998
Health Sciences w/ Emphasis in Community Health
Affiliated Computer Services, A Xerox Company May 2009 - Present
Human Genome Sciences March 2005 - May 2009
Resources Global Professionals April 2004 - March 2005
Astrolink / Lockheed Martin July 1999 - March 2004
Computer Sciences Corporation August 1992 - June 1999
Ernst & Young June 1988 - April 1992
Skills
Accounting, Business Intelligence, Auditing, Business Process..., Cross-functional Team..., Executive Management, Financial Reporting, Financial Analysis, Internal Audit, Leadership, Internal Controls, Management, Management Consulting, Program Management, Revenue Recognition, SEC Filings, SEC filings, Sarbanes-Oxley, Sarbanes-Oxley Act, Strategic Planning, Process Improvement
Education
The Catholic University of America 1984 — 1988
B.S., Accounting
Dell December 2010 - May 2015
IBM April 2010 - December 2010
Era Helicopters April 2007 - April 2009
AREVA NP July 2008 - December 2008
Dell Financial Services December 2006 - April 2007
Affiliated Computer Services, a Xerox Company March 2003 - December 2006
Advanced Micro Devices December 2001 - February 2003
Evoke Software July 1999 - July 2001
Federal court system September 1996 - March 1997
Lucent Technologies October 1994 - August 1996
Skills
Visio, SharePoint, SDLC, Requirements Analysis, MS Project, Testing, Databases, Unix, Business Analysis, FrameMaker, Access, Program Management, Business Process, Technical Documentation, RoboHelp
Education
Western Kentucky University 1974 — 1978
BFA, Commercial art
Hallmark Institute of Technology 1981 — 1982
AAS Degree, Electronics Technology
Austin Community College 2010 — 2010
IT Project Management
University of Texas 2004 — 2005
Java programming basics
Clearview International, LLC August 2001 - Present
Clearview management Consultants, LLC 2001 - 2009
3RE.Com 1999 - 2001
LMI 1999 - 2000
Samsung Electronics January 1990 - August 1997
Affiliated Computer Services (A Xerox Company) 1989 - 1990
Harris Adacom 1985 - 1989
Harris Corporation 1976 - 1989
Genicom Corporation 1982 - 1984
Skills
Contract Negotiation, Contract Management, Managed Services, Outsourcing, Program Management, SaaS, Telecommunications, Leadership, Strategy, Team Leadership, Negotiation, Data Center, Business Continuity, Professional Services, Business Development, Security, Process Improvement, Start-ups, Business Strategy, IT Strategy, Vendor Management, Project Management, Cloud Computing, Business Transformation, Management, Solution Selling, Consulting, Business Intelligence, Strategic Partnerships, Management Consulting, Governance, Strategic Planning, IT Management, Account Management, IT Service Management, Team Building, Business Analysis, Integration, Business Process..., Mergers & Acquisitions, Sla, VoIP, CRM, Change Management, Disaster Recovery, IT Outsourcing, Product Management, Sales, Cross-functional Team..., Project Planning
Education
Augusta State University - College of Business Administration
Computer Science, Business
State University of New York College at Buffalo
Business, language
GetixHealth July 2015 - Present
Grant and Weber Revenue Solutions Division May 2011 - July 2015
Affiliated Computer Services, A Xerox Company February 2010 - May 2011
Affiliated Computer Services September 2007 - February 2010
Patient Accounting Service Center April 2001 - June 2005
Skills
Process Improvement, Revenue Cycle, Healthcare Information..., HIPAA, Healthcare, EHR, Healthcare Consulting, Hospitals, EMR, Medicaid, Business Process..., Business Development, Managed Care, HL7, Healthcare Industry, Informatics, Epic Systems, Medicare, Training, Leadership, Healthcare Management, BPO, Practice Management, Team Building, Operations Management, Cerner, Revenue Cycle Management, Medical Billing, Health Insurance, Executive Management, Performance Improvement, Health Information..., Physicians
Education
San Diego State University-California State University
Synnefo Technology Solutions, A Forsythe Company 2015 - Present
Forsythe Technology 2011 - Present
Affiliated Computer Services, a Xerox Company 2002 - 2011
i2 Technologies . 2000 - 2002
Origin Technology in Business 1999 - 2000
Protection One Alarm Monitoring 1998 - 1999
IBM July 1996 - November 1998
Caldera, Inc. November 1995 - July 1996
Insurquote 1995 - 1995
IBM 1994 - 1995
Skills
AIX, HACMP, TSM, Virtualization, Machine Learning, Offshoring, Natural Language..., High Availability, Disaster Recovery, Data Center, Solution Design, Clustering, Shell Scripting, Unix, Perl, System Administration, Server Architecture, Enterprise Architecture, Scripting, Deployment, IT Strategy, Solution Architecture, Operating Systems, Integration, GPFS, NIM, Cluster, Veritas Cluster Server, PowerHA SystemMirror, System Migration, Cloud Architectures, Technical Leadership, ITIL, Information Technology, Enterprise Software, Cloud Computing, Servers, Troubleshooting, SAN, Hardware, Software Development, Architecture, Pre-sales, Infrastructure, Architectures, IBM AIX
Education
Brigham Young University, The University of Texas at Arlington
The University of Texas at Arlington
PhD (candidate), Computer Science
The University of Texas at Arlington
MS, Computer Science
Brigham Young University
BS, Computer Science
Brigham Young University
BA, Spanish
Affiliated Computer Services A Xerox Company October 2008 - Present
Skills
Customer Service, Microsoft Excel, Microsoft Office, Team Building, Sales, PowerPoint, Outlook, Microsoft Word, Training, Call Centers, Customer Satisfaction, Leadership, Team Leadership
Education
Saint Augustine’s University
Comcast May 2011 - Present
ACS, a Xerox Company December 2010 - May 2011
Affiliated Computer Services A Xerox Company December 2009 - August 2010
Mrs. Fields Gifts December 2007 - January 2009
eBay April 2005 - December 2007
ACS June 2004 - April 2005
Unicity International June 2001 - October 2003
PageNet, Arch Wireless October 1998 - May 2001
AT&T / Citicorp Universal Card January 1997 - October 1998
Chemical Bank/Chase/First Data Resources August 1994 - December 1996
Skills
Project Management, Forecasting, Customer Satisfaction, Recruiting, Workforce Management, Operations Management, Management, Process Improvement
Education
Converse College 1978 — 1982
BA, Music Performance
Frostburg State University
LaVida Massage August 2015 - Present
Burien Family Chiropractic August 2015 - Present
Massage Envy November 2013 - July 2015
Seattle Physical Medicine October 2013 - December 2013
Northwest Academy for the Healing Arts January 2013 - August 2013
Paul Gauguin Cruises April 2010 - November 2012
Affiliated Computer Services (A Xerox Company) August 2009 - April 2010
Pental Granite & Marble October 2007 - October 2009
Nine West April 2002 - February 2006
Starbucks December 2003 - March 2005
Skills
Customer Service, Tourism, Sales, Cruises, Training, Outlook, Call Centers, Customer Experience, Retail, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Data Entry, Vacation, Troubleshooting, Inventory Management, Hospitality, Marketing, Customer Satisfaction, Hotels, Therapeutic Massage, Deep Tissue Massage, Body Massage, Leadership, Incentives, Time Management, Leisure Travel, Teamwork, Travel Planning, Aromatherapy, Management, Wellness
Education
ITT Technical Institute-Seattle 2013 — 2016
Drafting and Design Technology
NW Academy of Healing Arts 2013 — 2013
LMP, Massage Therapy/Therapeutic Massage
ITT 2006 — 2009
Architectural Drafting & Design and Project Management
North Seattle College 1999 — 2002
Architectual Engineering Technology
Florida Department of Environmental Protection 2015 - Present
Brock Technology Services September 2007 - Present
Xerox Services July 2011 - August 2013
First Data Corporation July 2010 - February 2011
First Data Corporation October 2009 - June 2010
Affiliated Computer Services A Xerox Company 2008 - 2009
ACS 2008 - 2009
Florida Department of Children and Family Services July 2005 - August 2007
Florida Department of Children and Familiy Services September 2004 - June 2005
Florida Department of Children and Family Services October 2000 - September 2004
Skills
Strategic Partnerships, Program Management, Professional Services, Strategy, Infrastructure, Management Consulting, Integration, Business Development, Process Improvement, Leadership, Project Management, Government, Change Management, Strategic Planning, Outsourcing, Budgets, Policy, Security, Software Development, Data Center, ITIL, Training, Team Leadership, Management, Governance, Analysis, Executive Management, CRM, Requirements Analysis, Business Intelligence, Software Documentation, Proposal Writing, SharePoint, PMO, Information Technology, Software Project..., Business Process, IT Strategy, Consulting, Vendor Management, Business Process..., Business Analysis
Education
Florida State University 2015 — 2017
Florida Atlantic University 1972 — 1974
Bachelor of Arts, Political Science
Project Management Institute
PMP
Avalara February 2015 - Present
ChannelAdvisor November 2013 - February 2015
Paychex May 2013 - November 2013
Paychex January 2011 - May 2013
Affiliated Computer Services a Xerox Company October 2010 - January 2011
Skills
Payroll, Human Resources, Time Management, Management, Training, Employee Benefits, Call Centers, Sales, Customer Retention, Analysis, Budgets, Customer Satisfaction, Account Management, Access, Leadership, E-commerce, SaaS, Social Media, Digital Marketing
Education
Mansfield University of Pennsylvania 2000 — 2003
Psychology
Alcon, a Novartis company March 2014 - Present
Alcon Laboratories, Inc. March 2013 - March 2014
Southwest Airlines September 2010 - March 2013
Affiliated Computer Services, a Xerox Company July 2007 - October 2010
ACS May 2006 - June 2007
ACS July 2005 - April 2006
Skills
Business Analysis, Project Management, PMP, Process Improvement, Vendor Management, Visio, Program Management, Change Management, Cross-functional Team..., Project Planning, Analysis, Management, Strategic Planning, Microsoft Office, MS Project, Team Leadership, Customer Service, Business Process..., Account Management, Budgets, Risk Management, PMI, Software Development, Team Building, Human Resources, Integration, Leadership, Recruiting, Software Documentation, Testing
Education
Project Management Institute 2008 — 2009
PMP, Project Management
Augustana College 2001 — 2005
B.A., Finance, MIS, Communication Theory
Mit Reizarf Productions, LLC September 2015 - Present
CompuCom February 2012 - September 2015
Xerox August 1995 - February 2012
Affiliated Computer Services, A Xerox Company August 1995 - February 2012
ACS 1995 - February 2012
Zale Corporation 1995 - 1997
City of Greenville, TX 1987 - 1995
Skills
Entrepreneurship, Online Publishing, Product Design, Creative Concept Design, Thermoforming, 3D Printing, Rapid Prototyping, Web Content Management, CNC Operation, Article Writing, Creative Non-fiction, Fiction Writing, Non-fiction Writer, Web Content Creation, Dog Training, Dog Behavior, Dog Aggression, Adventure Travel, Motorcycle Industry, Service Delivery, Integration, IT Operations, IT Service Management, Vendor Management, ITIL, IT Management, Data Center, Incident Management, IT Strategy, Information Technology, Process Improvement, Program Management, HP, Change Management, Infrastructure, Solution Architecture, Business Analysis, Crisis Management, Business Continuity, Project Delivery, Service Management, Enterprise Architecture, Business Process, Cloud Computing, Security, Servers, Unix, Professional Services, Requirements Analysis, Resource Management
Education
Texas A&M University-Commerce 1983 — 1985
NA, Political Science
Greenville High School 1980 — 1983
High School Diploma
Affiliated Computer Services - a Xerox Company December 2006 - Present
Buck Consultants April 2006 - November 2006
Skills
Analysis, Defined Benefit, Process Improvement, Vendor Management, Change Management, Business Analysis, Employee Benefits, Requirements Analysis, Project Management, Business Process..., Leadership, Microsoft Office
Education
Richard Stockton College of New Jersey 2001 — 2005
Bachelor's of Science, Mathematics; Science
John Hancock Life Insurance Company (U.S.A.) May 2009 - May 2012
Affiliated Computer Services, a Xerox Company March 1998 - February 2008
Skills
Outlook, Call Center, Insurance, Invoicing, Microsoft Office, Leadership, Customer Service, Salesforce.com, Employee Benefits, Access, Microsoft Excel, Call Centers, Process Improvement, Analysis, Business Analysis, Risk Management, Public Speaking, Strategic Planning
Education
Emmanuel College 2004 — 2009
BSBA, Business Administration
Fenway High School 1989 — 1993
High School Diploma
The RightThing, an ADP Company March 2012 - Present
The RightThing, An ADP Company January 2011 - June 2012
Pinstripe November 2010 - January 2011
Pinstripe July 2010 - November 2010
Affiliated Computer Services, A Xerox Company July 2007 - July 2010
Ford Component Sales November 2004 - February 2007
Skills
Applicant Tracking..., Talent Acquisition, Onboarding, Internet Recruiting, Recruiting, College Recruiting, Talent Management, Executive Search, Technical Recruiting, Sourcing
Education
University of Michigan-Dearborn 1997 — 2002
BA, Psychology
Taproot Foundation October 2015 - Present
Nelson & Associates July 2014 - September 2015
Zoom Group January 2013 - July 2014
United States Department of Defense, ESGR August 2012 - January 2013
Diversity Consultant August 2012 - December 2012
Best Buy Distribution April 2010 - August 2012
Affiliated Computer Services a Xerox Company April 2006 - June 2010
ACS (Xerox Company) April 2006 - January 2007
Lexmark International January 2005 - March 2006
Aerotek October 2003 - January 2005
Skills
Hiring, Employee Relations, Interviewing, Compliance, Policy, Interviews, Recruiting, Applicant Tracking..., Human Resources, Leadership, Employee Benefits, Training, Talent Acquisition, Succession Planning, Personnel Management, Temporary Placement, Sourcing, Management, Strategic Planning, Networking, Deferred Compensation, Payroll, Program Management, College Recruiting, Onboarding, Team Building, Resume Writing, Technical Recruiting, Internet Recruiting, Strategy, Talent Management, Customer Service, Sales, Team Leadership, Coaching, Staffing Services, Contract Recruitment, Performance Management, Executive Search, Cold Calling, Temporary Staffing, Benefits Negotiation, Account Management, Screening Resumes, Marketing, Screening, Public Speaking, Microsoft Excel, Microsoft Office, Time Management
Education
University of Kentucky 2000 — 2004
BBA, Management/ Marketing, 3.7 GPA
University of Louisville 2011 — 2012
BS American Sign Language Interpretive Studies, American Sign Language, 4.0
Tokio Marine North America, Inc. May 2012 - Present
KPMG Advisory Services April 2011 - April 2012
Xerox August 2007 - April 2011
Affiliated Computer services (A Xerox Company) February 2007 - August 2007
BNY Mellon January 2002 - May 2005
PricewaterhouseCoopers 2000 - 2002
Skills
Business Process..., Strategy, PeopleSoft, Requirements Analysis, SDLC, Program Management, Business Analysis, Recruiting, IT Strategy, Human Resources, HRIS, Governance, Project Delivery, Employee Benefits
Education
Nagarjuna University
Bachelor's degree
Stevens Institute of Technology
MS
Covenant Pharmacy January 2014 - Present
Influence Health (formerly MEDSEEK) June 2007 - January 2014
Influence Health (formerly MEDSEEK) April 2006 - May 2007
Affiliated Computer Services, a Xerox Company July 2005 - April 2006
Affiliated Computer Services, a Xerox Company September 2004 - July 2005
SkyTel/MCI WorldCom December 2002 - September 2004
SkyTel/MCI WorldCom June 2000 - December 2002
Mississippi Development Authority 1999 - 1999
Skills
Java, Software Engineering, Integration, Tomcat, Software Development, Eclipse, JavaScript, Spring, Java Enterprise Edition, Agile Methodologies, jQuery, Object Oriented Design, Enterprise Software, Unix, MySQL, Perl, XML, JSON, SQL, Web Applications, Web Services, Software Design, CSS, Oracle, Linux, Sun Certified Java..., Visual Basic, PostgreSQL, Pascal, HTML5, CSS3, Subversion, NetBeans, Maven, Ant, Swing, Mobile, PhoneGap, jQuery Mobile, JBoss, Google App Engine, Mac OS X, Stripes, Android Development, iOS development, Software Design Patterns, Manage Client..., Extreme Programming, Boston Workstation, Healthcare Automation
Education
Jackson State University 2000 — 2003
Master of Science, Computer Science
Jackson State University 1995 — 2000
Bachelor of Science, Computer Science
Fiserv June 2014 - Present
ThyssenKrupp IT Services April 2012 - June 2014
Homrich, Klein & Associates January 2012 - April 2012
Fundtech April 2011 - January 2012
Delta Air Lines May 2010 - April 2011
Siemens IT Solutions and Services November 2006 - April 2010
Siemens Energy & Automation June 2006 - November 2006
Affiliated Computer Services, a Xerox company August 2005 - April 2006
CipherTrust January 2003 - August 2005
Primus Knowledge Solutions December 2000 - August 2001
Skills
VMware ESX, ESXi, vCenter Server, V2V, Powershell, Virtualization, VMware Infrastructure, Data Center, Windows Server, ITIL, Active Directory, VMware, Disaster Recovery, Servers, DNS, vSphere, XP, Technical Support, Windows, DHCP, System Deployment, Server Architecture, HP, Cluster, Infrastructure, Operating Systems, System Administration, Troubleshooting, Enterprise Architecture, IT Operations, IT Service Management, High Availability, Hardware, SAN, VPN, Storage Area Networks, Windows XP
Education
Southern Polytechnic State University 1990 — 1991
Xerox Global Services November 2009 - Present
Affiliated Computer Services (A Xerox Company) 2007 - 2009
Affiliated Computer Services March 2003 - January 2007
Sibley International October 1996 - January 2003
US Agency for International Development July 1985 - March 1996
Skills
BPO, Transitions, Outsourcing, Service Delivery, Offshoring, Governance, PMO, Personnel Management, CRM, Program Management, Management, Transition Management, Shared Services, Change Management, IT Outsourcing, Process Improvement, Vendor Management, Performance Management, Business Transformation, Budgets, Quality Assurance, Project Management, Leadership, Business Development, Human Resources, Business Process, Contract Management, Training, Professional Services, Recruiting, Call Centers
Education
Thunderbird School of Global Management 1983 — 1984
Master's degree
Lasalle University, Philadelphia, PA 1974 — 1978
Bachelor of Business Administration (BBA)
Xerox June 2014 - Present
Xerox April 2013 - Present
Affiliated Computer Services, A Xerox Company 2006 - April 2013
Intellinex 2005 - 2006
Intellinex 2001 - 2005
Ernst & Young 1999 - 2001
Ernst & Young 1997 - 1999
Skills
Talent Management, Account Management, Social Media, E-Learning, Learning Management..., Search Engine Marketing, Website Development, Program Management, SEM, CRM, Strategy, SaaS, Enterprise Software, Leadership, Integration, Cloud Computing, Change Management, Performance Management, Team Leadership, Training, Management Consulting, Business Strategy, Blended Learning, Networking, Management, Process Improvement, Security, Consulting
Education
Case Western Reserve University 1990 — 1995
BA, Areas of Focus – Psychology, Chemistry, Biology, Computer Science and Music
Cleveland Institute of Music 1990 — 1995
Music, Music
Xerox Business Services, LLC July 2013 - Present
Xerox Business Services, LLC September 2012 - July 2013
Affiliated Computer Services, A Xerox Company February 2006 - September 2012
Affiliated Computer Services November 1998 - February 2006
Skills
Disaster Recovery, Software Documentation, Security, ITIL, Management, Vendor Management, Integration, Outsourcing, Leadership, Business Continuity, Process Improvement, Program Management, IT Outsourcing, Data Center, IT Service Management, IT Strategy, Change Management, Project Management, Information Security, IT Management, Business Process..., IT Operations, SDLC, Service Delivery, Professional Services, Call Centers, Information Technology, Managed Services, Incident Management, Business Process, Enterprise Software, SharePoint, Cloud Computing, Business Analysis
Education
University of North Florida
ACS Senior AccountantAffiliated Computer Services1999 - Present
ACS, A Xerox Company 1999 - Present
Affiliated Computer Services, A Xerox Company 1999 - Present
Education
The University of Texas at Dallas 1986 — 1992
Department of the Army March 2014 - Present
State of Alaska Department of Fish and Game March 2011 - Present
Armed Forces Services Corporation October 2013 - March 2014
Charter College Anchorage January 2010 - March 2014
University of Alaska Anchorage January 2010 - March 2014
Serco May 2013 - October 2013
Affiliated Computer Services, a Xerox Company September 2010 - October 2011
The Salvation Army Clitheroe Center January 2010 - August 2010
GDW Leadership Services September 2009 - February 2010
Alaska Native Tribal Health Consortium February 2005 - September 2009
Skills
instructional systems..., elearning production, Classroom Management, Classroom Instruction, Classroom Training, Performance Management, Performance Improvement, Performance Appraisal, Performance Measurement, Conflict Management, Transition Management, Change Management, Organizational Change, Change Leadership, Critical Thinking, interpersonal..., group dynamics, Leadership Development, Strategic Leadership, Executive Coaching, Public Speaking, Presentation Development, Presentation Preparation, Group Presentations, Presentation Coaching, Organizational..., Organizational..., Organizational Behavior, Organizational Learning, Culture Change, Cultural Awareness, Cultural Diversity, Training Delivery, Training Consultancy, Organizational..., Executive Briefings, Process Improvement, Process Mapping, Gap Analysis, Activity Diagrams, Requirements Analysis, Instructional Design, ADDIE, SCORM, Authoring Tools, Toolbook, Contract Mgmt, Job Aids, Audience Analysis, Procedure Manuals
Education
Department of Veterans Affairs Continuing Education Center 1993 — 1995
Certification, Total Quality Improvement Master Trainer
U.S. Army Command & General Staff College 1989 — 1992
Certification, Training Curriculum Developer Course
Boston University 1981 — 1983
CAGS, Organizational Behavior/Organizational Development
Boston University 1978 — 1980
EdM, Counseling Psychology
University of Illinois at Urbana-Champaign 1969 — 1973
BS, Ethology
County of Riverside - Assessor-Clerk-Recorder February 2015 - Present
County of Riverside - Assessor-Clerk-Recorder August 2005 - February 2015
Affiliated Computer Services, a Xerox Company October 2002 - August 2005
Saddleback JC August 2002 - December 2002
USN January 1995 - May 1997
USN 1993 - 1995
Skills
ArcSDE, ArcGIS Server, ArcGIS, Database Design, Databases, SQL Server, Scripting, Software Installation, Spatial Analysis, Cartography, Geospatial, Extensions, Geography, Imagery, ESRI, ArcInfo, GIS analysis, Geoprocessing, ArcMap, Spatial, ArcCatalog, GIS applications, Raster, Data Management, Local Government, Urban Planning, Database Management, Zoning, Aerial Photography, Environmental Impact..., Environmental, Ecology, Land Use, Data Collection, Cadastral, Geomatics, Python, GIS, GPS, Enterprise GIS, Spatial Databases, Microsoft SQL Server, Ubuntu, OS X, Mac OS, Linux, Linux Mint, Geodatabase, ArcView, Web Mapping
Education
ESRI Training 2010 — 2017
California State University-Fullerton 1997 — 2000
MA, Geography
Fresno State
Saddleback College
First Data Corporation Assistant Vice President/Unit ManagerCitiJune 2014 - Present
APAC Customer Services October 2009 - April 2010
Affiliated Computer Services A Xerox Company 2009 - 2010
Affiliated Computer Services 2005 - 2008
ClientLogic May 2002 - January 2005
Skills
Operations Management, BPO, Process Improvement, Call Center, Call Centers, Management, Vendor Management, CRM, Outsourcing, Program Management, Customer Experience, Workforce Management, Customer Satisfaction, Call Center Development, Service Delivery
Education
Southwestern University 1980 — 1984
Department of Health and Human Services, County of Sacramento CA December 2012 - Present
Affiliated Computer Services A Xerox Company 2010 - November 2012
ACS Government Solutions, A Xerox Company 2009 - November 2012
ACS State and Local Solutions, Inc. November 2004 - November 2012
Skills
Program Management, Vendor Management, IT Strategy, Government Agencies, Public Speaking, Management Consulting, Process Improvement, Leadership, Performance Management, Management, Change Management, Executive Management, Professional Services, Strategic Planning, Strategy, Strategic Partnerships, Government, Project Management, Business Strategy, Contract Negotiation, Business Process..., CRM, Business Analysis, Cross-functional Team...
Education
Harvard University Graduate School of Education 1977 — 1984
Ed. D., Measurement and Program Evaluation
Franklin & Marshall College 1972 — 1976
Bachelor of Arts (B.A.), Psychology
The Home Depot June 2012 - Present
Affiliated Computer Services - A Xerox Company October 2006 - September 2012
Affiliated Computer Services October 2006 - February 2010
GSK 2007 - 2010
Affiliated Computer Services October 2006 - August 2009
The Home Depot 1999 - 2006
Skills
Program Management, Project Management, Cross-functional Team..., Project Portfolio..., Business Analysis, PMP, Vendor Management, SDLC, PMO, Process Improvement, Management, IT Strategy, Outsourcing, Software Project..., Visio, Business Requirements, Scrum, Multi-channel Retail
Education
University of Georgia - Terry College of Business 1995 — 1999
Bachelor of Business Administration (BBA), Management Information Systems, General
Cowan Benefit Services November 2013 - Present
Firefly Education February 2013 - October 2013
Firefly Education April 2012 - February 2013
Firefly Education October 2010 - April 2012
Firefly Education March 2010 - October 2010
Affiliated Computer Services - a Xerox Company January 2009 - March 2010
Dell January 2007 - October 2007
1Point Solutions February 2006 - September 2006
Dell September 2004 - April 2005
Dell October 2003 - September 2004
Skills
Data Center, Cloud Computing, Management, Disaster Recovery, XP, Solution Selling, VMware, Hardware, Project Management, Computer Hardware, SQL, Technical Support, Windows, Business Analysis, Servers, Windows 7, Troubleshooting, Cisco Technologies, Microsoft Office, Time Management, Operating Systems, Windows Server, Microsoft SQL Server, Storage, Active Directory, Virtualization, Process Improvement
Education
University of Missouri-Columbia 1997 — 2001
Bachelor of Science, Mathematics
Xerox July 2011 - Present
InterMedia Outdoors, Inc. May 2009 - August 2011
Affiliated Computer Services, a Xerox Company March 2005 - May 2009
Skills
Budgeting, Excel, Financial Analysis, Financial Reporting, Forecasting, Accounting, Essbase, Word, Inventory Management, Accounts Receivable, Financial Modeling, Accounts Payable, P&L, Team Building, Process Improvement, Analysis, Budgets, Cash Flow, Business Analysis, Microsoft Excel, Executive Management, Business Process..., Income Statement, Access, Sarbanes-Oxley Act, Microsoft Office, Microsoft Word
Education
The University of Montana 1999 — 2004
BS, Business Administration
Atos July 2015 - Present
Affiliated Computer Services, A Xerox Company 2004 - Present
ACS, a Xerox Company 2004 - Present
ACS June 2004 - June 2015
Allegiance Telecom 2000 - 2003
Excel Communications 1999 - 2000
MCI/Worldcom 1997 - 1999
Winstar Gateway Network 1995 - 1997
Skills
Financial Analysis, Budgeting, Process Improvement, Billing, IT Outsourcing, Business Analysis, Forecasting, Financial Reporting, Team Leadership, Outsourcing, Quality, Telecommunications, Teamwork, Account Management, Budgets, Business Process..., Accounting, Managerial Finance, Hyperion Enterprise, JDE Enterprise One, Financial Accounting, Analysis, Variance Analysis, General Ledger, Internal Controls, Essbase, Accounts Receivable, Sarbanes-Oxley, Accounts Payable, Finance, Account Reconciliation, Sarbanes-Oxley Act, Cost Accounting, Auditing, Strategic Financial..., Offshore Outsourcing, Telecommunications..., Program Management, Team Management, Leisure Travel, Motivated self-starter
Education
Delta State University 1984 — 1988
BBA, Accounting, MIS
Greenwood High School 1980 — 1984
Vocado, LLC September 2010 - Present
Affiliated Computer Services (A Xerox Company) March 2009 - July 2010
TERI June 2007 - February 2009
Student Capital November 2006 - June 2007
Nellie Mae March 2000 - October 2006
Loyola Law School 1994 - 2000
Loyola Marymount University 1993 - 1994
AFI 1992 - 1993
Skills
Marketing, Investments, Coaching, Student Financial Aid, Budgets, Marketing Strategy, Sales Process, Strategic Partnerships, Team Building, Business Development, Solution Selling, Lead Generation, Negotiation, Staff Development, Start-ups, Training, Leadership, Leadership Development, Admissions, Customer Service, Management, Management Consulting, CRM, Competitive Analysis, Critical Thinking, Forecasting, Project Management, Strategic Planning
Education
University of Southern California - Marshall School of Business 1986 — 1991
MBA, Organizational Development
University of Colorado Boulder 1980 — 1984
BA, Economics
Unisys July 2010 - Present
Affiliated Computer Services, A Xerox Company October 2003 - July 2010
Affiliated Computer Services October 1998 - October 2003
Skills
Business Process..., Change Management, Team Building, Account Management, Team Leadership, Management, Customer Service, Operations Management, Leadership, Vendor Management, CRM, Coaching, Sales Operations, Customer Satisfaction, Business Analysis, Sales, Customer Retention, Process Improvement, Operational Planning, Customer Experience, ITIL, Service Delivery
Education
Emmanuel College 2004 — 2007
BA, Business Management
Merrill Lynch May 2014 - Present
Merrill Lynch November 2010 - April 2014
Bank of America June 2006 - October 2010
Bank of America June 2005 - July 2006
Bank of America July 2001 - June 2005
General Electric July 2000 - July 2001
SHRM 2000 - 2001
Affiliated Computer Services, A Xerox Company November 1998 - June 2000
SHRM 2000 - 2000
CMS Management Services May 1996 - September 1998
Skills
Performance Management, Talent Management, Succession Planning, Employee Relations, Human Resources, Organizational..., Deferred Compensation, Personnel Management, Employee Benefits, Employee Training, Leadership Development, Employment Law, Training, Strategy, Cross-functional Team..., Leadership, Mergers & Acquisitions, Management, Six Sigma, Coaching, Recruiting, Workforce Planning, Data Privacy, Compliance, Case Managment, Conflict Resolution, Global Human Resources..., Legal Compliance, Redeployment, Executive Compensation..., Talent Acquisition, Onboarding
Education
Pfeiffer University 2008 — 2010
MS, Leadership and Organizational Change, International Concentration
Purdue University 1991 — 1995
BA, Psychology & Law and Society
UNSW Australia 1994 — 1994
Xerox August 2012 - Present
ACS February 2007 - July 2012
Affiliated Computer Services A Xerox Company February 2005 - July 2012
Education
Eastern Kentucky University
Bachelor of Science (BS), Law Enforcement Intelligence Analysis
Texas Department of State Health Services January 2013 - Present
Affiliated Computer Services, a Xerox Company September 2010 - February 2012
Texas Department of Public Safety October 2009 - September 2010
Texas Department of Public Safety October 2008 - August 2009
Federal Emergency Management Agency October 2005 - February 2008
Health and Human Services Commission 1998 - 2005
Texas Department of Human Services 1990 - 1995
Skills
Government, Program Management, Grants, Process Improvement, Change Management, Homeland Security, Policy, Disaster Recovery
Education
The University of Texas at Austin - Red McCombs School of Business 1983 — 1987
BBA, Business
Intelect Corporation January 2013 - Present
Trifecta Solutions LLC October 2010 - January 2013
Affiliated Computer Services, a Xerox company 2007 - July 2010
Affiliated Computer Services 2005 - 2007
Affiliated Computer Services 2003 - 2005
Affiliated Computer Services 2001 - 2003
United States Naval Academy 1999 - 2001
United States Navy 1997 - 1999
United States Navy 1995 - 1997
Skills
Program Management, Process Improvement, BPO, Negotiation, Performance Management, IT Outsourcing, Pricing, Systems Engineering, Subcontracting, Vendor Management, Operations Management, Change Management, Employee Relations, ERP, P&L Management, Business Process..., Team Building, Human Resources, Business Strategy, Integration, Team Leadership, Business Analysis, Strategic Planning, Mergers, Government, Management Consulting, Policy, Management, Outsourcing, Telecommunications, Leadership, Cross-functional Team..., Contract Management
Education
The George Washington University
MS, Engineering Management
United States Naval Academy
BS, Political Science
JetBlue Airways July 2013 - Present
Affiliated Computer Services, A Xerox Company June 2012 - June 2013
JetBlue Airways June 2010 - June 2012
Affiliated Computer Services November 2007 - June 2010
AIG September 2006 - November 2007
Skills
Human Resources, Employee Benefits, HRIS, Deferred Compensation, Training, Benefits Administration, Personnel Management, Onboarding, Employee Relations, Pensions, Performance Management, Retirement
Education
City University of New York-Baruch College 2011 — 2014
Master's Degree, Labor and Industrial Relations
State University of New York at Stony Brook 2002 — 2006
BS, Business Management
Trapeze Group April 2014 - Present
Inventive Concepts, Inc. October 2013 - April 2014
ARINC February 2011 - April 2013
Affiliated Computer Services, a Xerox company January 2008 - February 2011
Orbital Sciences Corporation June 2006 - December 2007
INIT, Innovations in Transportation, INC September 2002 - June 2006
MC Technology, LLC 2000 - 2002
Firstworld Communications 1999 - 2000
Harris Corporation 1998 - 1999
Harris Corporation 1996 - 1998
Skills
Project Management, Software Project..., Software Prototyping, Unix, Program Management, Consulting, Information Technology, Network Security, Databases, Management, Financial Reporting, Budget Monitoring, Proposal Writing, Proposal Generation, Technical Staff..., Staff Management, Software Development, Software Engineering, Sales Presentations, System Deployment, Public Transport, Network Management..., Training, Internet Services, RF networks, Wireless Networking, Primavera P6, MS Project, Microsoft Office, Light Rail, System Design, Software Engineering..., Configuration Management, Change Management, Contract Negotiation, Subcontracts Management, Windows, User Interface Design, Analysis, Security, Data Center, Microsoft Project
Education
Florida Institute of Technology 1988 — 2001
BS, Computer Science
Guilford College 1986 — 1988
Physics
Customer Centric Consulting 2013 - Present
Xerox February 1995 - 2012
Affiliated Computer Services, a XEROX Company 1995 - 2012
Lockheed Martin IMS 1995 - 2002
Skills
Program Management, Process Improvement, Customer Service, Management, Training, Strategic Planning, Team Leadership, Project Management, Vendor Management, Business Analysis, Team Building, Project Planning, Access, Cross-functional Team..., Software Documentation, Operations Management, Leadership, Microsoft Office, Analysis, Budgets, Change Management
Education
Fairleigh Dickinson University
BS, Business Management
Affiliated Computer Services, A Xerox Company September 2004 - Present
Lockheed Martin Information Technology January 1995 - August 2004
Computer Sciences Corporation April 1989 - December 1994
Skills
Program Management, PMP, IT Strategy, SDLC, PMO, Strategy, Software Project..., Business Development, Software Development, Outsourcing, Vendor Management, Business Process..., Integration, Business Process, Enterprise Architecture, Leadership, Business Intelligence, IT Management, Enterprise Software, Cloud Computing, Project Portfolio...
Education
The George Washington University 1988 — 1990
MBA, Information Systems Management
University of Maryland College Park 1981 — 1985
BS, Computer Science and Finance
Finally Really Retired May 2015 - Present
Westwood Metes & Bounds Realty February 2013 - Present
Catskill Mountains Firearms, LLC October 2011 - Present
Retired IT Professional busy with Honeydo's June 2010 - Present
Century 21 Cherrytown January 2011 - January 2013
ACS Healthcare Solutions March 2006 - June 2010
Affiliated Computer Services, A Xerox Company 2006 - June 2010
ACS 2005 - June 2010
Verizon Business 1997 - 2004
MCI IInternational 1997 - 2004
Skills
Procurement, Quality Assurance, IT Management, Firewalls, ITIL, Vendor Management, Analysis, Databases, Program Management, Customer Satisfaction, Proposal Writing, Project Management, Salesforce.com, Public Speaking, Budgets, Management, Business Process..., Requirements Analysis, Information Technology, IT Service Management, Software Development, SDLC, Business Analysis, Software Documentation, PMP, Team Building, Project Portfolio..., Professional Services, Access, Strategic Planning, Customer Service, PMO, MS Project, Change Management, Process Improvement, VoIP, Software Project..., Negotiation, Project Planning, Management Consulting, Microsoft Office, Outsourcing, Visio, Security, Enterprise Architecture, Cross-functional Team..., Government, Data Center, Troubleshooting, Cloud Computing
Education
New York University 2000 — 2001
Certificate, Data Processing
LIU Post 1974 — 1976
MS, Education
Queens College 1963 — 1967
BA, Education
Affiliated Computer Services a Xerox Company September 2009 - September 2010
Affiliated Computer Services 2001 - 2009
Mellon Financial April 2000 - April 2005
Novartis September 1990 - December 1999
Ciba-Geigy June 1980 - September 1990
Skills
PeopleSoft, HRIS, Human Resources, Benefits Administration, Vendor Management
Education
Nyack College 1996 — 1998
BS, Bus/Org Mgmt
Affiliated Computer Services a Xerox Company October 2009 - Present
Affiliated Computer Services June 2007 - February 2009
Travelers of New Jersey July 2006 - June 2007
Skills
Microsoft Excel, PowerPoint, Word, Access, AS/400 (BPCS), EZ Suite, Edmunds, Impact, Arms, Claimnet, Workbench, Check Free/Recon Plus, Omni, ITelecash, Pass, WebDe, Esort, Siebel
Education
Kean University 2002 — 2004
Bachelors, Finance
Union County College 2000 — 2002
Associate of Science, Business
Affiliated Computer Services a Xerox Company May 2010 - Present
Skills
ASP, Visual Basic, Visio, JCL, Unix, ImageNow, Lawson, Kronos, Microsoft SQL Server, Crystal Reports, Access, DB2, VB.NET, ASP.NET, JavaScript, Data Migration, Troubleshooting, Programming, Technical Support, Production Support, T-SQL, SSIS, Databases, SQL, SSRS, Visual Studio, Database Administration, .NET, Web Applications, Oracle, COBOL, VBScript
Education
Texas A&M University-Commerce 1993 — 1996
BS, Computer Science
Atos August 2015 - Present
Xerox Services April 2012 - Present
Affiliated Computer Services, a Xerox Company September 2010 - August 2012
Affiliated Computer Services, a Xerox Company October 2008 - October 2010
Intraflex Inc 2007 - 2008
Southwire Company September 2005 - June 2007
CYDSA 2000 - 2002
Skills
Six Sigma, Process Improvement, MS Project, PMO, Program Management, Cross-functional Team..., Value Stream Mapping, Project Management, Lean Manufacturing, Business Process..., Visio, Virtual Teams, Project Planning, IT Management, ERP, IT Strategy, IT Operations, IT Service Management, Business Process, Business Intelligence, Leadership, Business Analysis, Change Management, Data Center, Project Portfolio..., Management, Outsourcing, Software Project..., SDLC, Microsoft Project, Vendor Management
Education
North Carolina State University 2002 — 2005
MSc, Industrial Engineering
Universidad Autónoma de Nuevo León 1995 — 2000
BSc, Industrial Engineering
Electronic Transaction Consultants July 2010 - Present
Affiliated Computer Services, A Xerox Company May 2009 - July 2010
Affiliated Computer Services, A Xerox Company April 2008 - May 2009
Affiliated Computer Services State & Government Solutions June 2003 - April 2008
Affiliated Computer Services State & Government Solutions August 2001 - June 2003
Lockheed Martin IMS March 2001 - August 2001
Lockheed Martin IMS August 1997 - March 2001
Skills
Enterprise Architecture, Workshop Facilitation, Integration, Budgets, Forecasting, Proposal Writing, Strategic Planning, Process Engineering, Account Management, Training, Business Intelligence, Microsoft Office, Customer Service, Operations Management, Program Management, Vendor Management, Project Management, Management, Project Planning, Team Leadership, BPO, Team Building, Testing, Visio, Business Analysis, Databases, Process Improvement, Leadership, Software Documentation, Analysis, Call Centers, Requirements Analysis, Outsourcing, Quality Assurance, CRM, Business Process..., Start-ups, PMP, Performance Management, Security, Recruiting
Education
Metropolitan College of New York 2003 — 2006
Bachelor of Arts, Business Administration
Professional Training 2006 — 2012
Certificate, Management
Health Sciences Charter School June 2012 - Present
Affiliated Computer Services, a Xerox Company July 2009 - May 2012
Cheektowaga Alternative Academy May 2011 - June 2011
Cheektowaga Alternative Academy September 2010 - May 2011
Target 2003 - 2009
Niagara Falls City School District January 2008 - May 2008
Skills
Special Education, Educational Technology, Curriculum Development, Classroom, Lesson Planning, K-12, Educational Leadership, Classroom Management, Staff Development, Elementary Education, Interventions, Child Development, Career Counseling, Student Financial Aid, Youth Development, Student Engagement, Middle School, Student Affairs, Teacher Training, Program Development, Positive Behavior..., Small Group Counseling, Behavior Modification, Early Childhood..., Student Development, Secondary Education, Student Counseling, Academic Advising, Crisis Intervention, Psychology, Adolescents, Community Outreach, Higher Education, Public Speaking, Teaching
Education
Canisius College 2009 — 2011
Master of Science (M.S.), Counselor Education/School Counseling and Guidance Services
Niagara University 2005 — 2009
Bachelor of Art, Psychology, Sociology
Niagara Wheatfield High School 2001 — 2005
Advanced Regents Diploma
WorkOne Southwest IN October 2014 - Present
Affiliated Computer Services a Xerox Company April 2010 - Present
WNIN January 1999 - September 2008
Evansville Vanderburgh School Corporation 1988 - 1996
Skills
Time Management, Public Relations, Fundraising, Event Planning, Event Management, Broadcast, Public Speaking, Strategic Planning, Television, Project Management, Publications, Social Networking
Education
Franklin College
Bachelor of Arts (BA), Psychology
Verizon Enterprise Solutions June 2014 - Present
Dell January 2014 - June 2014
Xerox January 2012 - January 2014
Airband Communications November 2011 - January 2012
CompuCom June 2008 - November 2011
Affiliated Computer Services -A Xerox Company December 2004 - September 2007
Vinciti Networks Pvt.Ltd February 2004 - December 2004
Skills
CCNP, CCNA, MPLS VPN, BGP, RIP, OSPF, EIGRP, HSRP, ASA, Access Lists, Layer 3 Port Channels, VRF, Voyence, STP, PVST+, RSTP, Change Management, IOS Upgrades, Cisco Technologies, Cisco IOS, Computer Network..., Routing, Network Administration, LAN-WAN, Routers, Troubleshooting, Data Center, Networking, VPN
Education
Annamalai University
Bachelor of Business Administration (B.B.A.), Business Administration
Teresian College, Mysore
Pre-University, Science
Hewlett Packard October 2013 - Present
Xerox Services November 2010 - October 2013
Affiliated Computer Services, A Xerox Company April 2008 - October 2010
Skills
Research, Business Analysis, System Testing, User Acceptance Testing, Enrollment Services, Technical Writing, Oracle SQL Developer, Cognos, Training Delivery, Business Objects, SharePoint, Requirements Gathering, Software Documentation
Education
Tallahassee Community College 2007 — 2011
Associate of Arts (A.A.), General Studies