Afni, Inc.
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Afni, Inc. Employees
State Farm October 2014 - Present
ManpowerGroup July 2014 - October 2014
Afni, Inc. July 2013 - October 2013
Workway February 2006 - July 2007
Chicago Title April 2003 - July 2006
Skills
Property & Casualty..., Escrow, Customer Service, Administrative Support, Front Office, Clerical Skills, Clerical Work, Hair Care, Beauty Industry, Microsoft Office, Team Building, Strategic Planning, Administrative..., Customer Satisfaction, Sales, Insurance, Small Business, Microsoft Excel, Telephone Skills, Data Entry, Claim, Time Management
Education
San Diego Regional Occupational Program 2008 — 2009
Medical Adminstrative
Palomar College 2005 — 2006
Escrow
Maric College 2003 — 2004
Legal Assistant/Paralegal
Aims Community College 2000 — 2001
General Course Work
Highland Hills Beauty Academy Greeley, Colorado 1990 — 1991
Cosmetology, Cosmetology/Cosmetologist, General
Valley High School Gilcrest, Colorado 1986 — 1990
Diploma, Genral Studies, 3.0
Hyatt Regency March 2015 - Present
Behavior Intervention Services August 2010 - July 2012
Lewis, Rice & Fingersh August 2009 - February 2010
AFNI, Inc. March 2005 - December 2005
Iowa Public Radio-- KUNI March 2002 - May 2003
Faith Lutheran Church June 1995 - July 2001
Skills
Certified Missouri Peer..., Community Outreach, Customer Service, Psychology, Mental Health Counseling, Motivational..., Leadership, Psychotherapy, Case Managment, Research, Public Speaking, Mental Health, Crisis Intervention
Education
Saint Louis Community College-Florissant Valley 2011 — 2014
Deaf Communication Studies
University of Northern Iowa 1997 — 2003
Spanish, Rhetoric, Communications, Linguistics
Illinois Central College 1999 — 2000
general studies
MHS 1993 — 1997
high school diploma, Honor's Program
Source Allies, Inc. March 2012 - Present
Source Allies, Inc. March 2012 - Present
Kaplan University January 2007 - Present
Iowa Student Loan June 2001 - March 2012
Monsanto February 2009 - December 2009
Premier Systems Inc. February 1999 - June 2001
AFNI, Inc. January 1997 - February 1999
Illinois Power Company January 1990 - January 1997
Skills
Agile Methodologies, Java, C#, Apache, Ant, Troubleshooting, Git, Subversion, Pair Programming, Test Driven Development, Nagios, Scrum, SDLC, Ruby, Visual Basic, Windows, Tomcat, Agile, Maven, Spring, Hibernate, Kanban, XP, Groovy, Open Source, Linux, Mac OS X, Oracle, SQL Server, MySQL, JBoss, JIRA, Confluence, TeamCity, Jenkins, ActiveMQ, Gradle, Fitnesse, Sonar, Agile Project Management, SQL
Education
Kaplan University 2010 — 2012
Master's Degree, Information Technology
Illinois State University 1991 — 1995
Master of Business Administration (M.B.A.), Business Administration
Iowa State University 1985 — 1989
Bachelor's Degree, Nuclear Engineering
Sbarro September 2012 - February 2014
Advocate Medical Group April 2011 - September 2012
Godfather's Pizza May 2002 - December 2010
Afni August 2007 - August 2008
Afni Inc August 2007 - August 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Teaching, Team Leadership, Marketing, Public Speaking, Management, Event Planning, Account Management, Social Media Marketing, Customer Service, Training
Education
Illinois State University 2000 — 2004
Bachelor of Science (BS), Biological and Physical Sciences
Illinois State University
Bachelors, Biological SciencesSecondary Education
Weiser Security Services, Inc. August 2015 - Present
Urban Tactical Security and Towing October 2014 - August 2015
Advance Security, a company of U.S. Security Associates July 2009 - September 2014
Afni, Inc April 2014 - June 2014
AlliedBarton Security Services January 2009 - October 2009
Veterans Security Services, a company of AArrowhead Security Services, Inc December 2008 - February 2009
DP Technology Services, Inc. August 2008 - November 2008
Securitas August 2005 - October 2008
RMS Services, USA, Inc October 2006 - January 2007
Convergys May 2006 - July 2006
Skills
Type 38 WPM, Physical Access Control, Customer Service, Medical Records, Records Management, Logs and Records, Accurate Data Entry, Microsoft Office, Training, Leadership, CCTV, Access Control, Telephone Skills, Data Entry, Security, Outlook, Security Training, Protection, Workplace Violence, Sales, Crowd Control, Surveillance, Asset Protection, Security Awareness, Private Security, Retail, First Aid, Cpr Certified, Loss Prevention
Education
Colorado Technical University 2015 — 2017
Bachelor’s Degree, Criminal Justice
Brookline College-Tucson 2014 — 2015
Bachelor's Degree, Criminal Justice, 3.75
Brookline College-Tucson 2013 — 2014
Associate's Degree, Criminal Justice, 4.0
Tucson College 2003 — 2004
Completed Coursework, Medical Office Specialist/Biller and Coder, 3.5
AFNI, Inc. January 2008 - July 2009
First American Title Insurance Company April 2007 - July 2007
General Practice November 2004 - April 2007
Bank One Corporation July 1994 - August 2001
Bank One Corporation July 1987 - July 1994
Skills
Problem Solving, Physical Security, Risk Assessment, Security, Emergency Management, Corporate Security, Access Control, Policy, Supervisory Skills, Risk Management, Security Management, Contract Management, Team Building, Security Audits, Interviewing, Workplace Violence, Mentoring, Operations Management, Security Operations, Protection, Critical Thinking, Microsoft Office, Staff Development, Training, Homeland Security, Public Speaking, Public Safety, Employee Training, Preparedness, Research, Business Continuity, Asset Protection, Employment Law, Coaching, Private Investigations, Security Training, Counterterrorism, Criminal Justice, Investigation, Enforcement, Background Checks, Internal Investigations, Interviews, Law Enforcement, Crisis Management, Leadership, Management, Surveillance
Education
Indiana University School of Law—Bloomington 2001 — 2004
Doctor of Jurisprudence, Law
University of Phoenix 1997 — 2000
Bachelor of Science, Business Management
National Society of Black Engineers June 2015 - July 2015
US Space and Rocket Center February 2012 - July 2013
Afni, Inc. September 2011 - February 2012
Science and Engineering Services, LLC June 2010 - December 2010
Skills
Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, Operations Management, Logistics, Inventory Management, Program Management, Team Building
Education
University of Alabama in Huntsville 2013 — 2014
Bachelor of Science in Engineering (B.S.), Aerospace, Aeronautical and Astronautical Engineering, 2.70
Auburn University 2006 — 2011
Aerospace, Aeronautical and Astronautical Engineering
Afni, Inc. February 2015 - Present
Fluoresco Lighting & Signs November 2011 - September 2014
Tucson Newspapers June 1986 - November 2011
Skills
Benefits Administration, New Hire Orientations, Employee Benefits, Onboarding, HR Policies, Talent Management, Employee Relations, Talent Acquisition, Succession Planning, Process Improvement, Employee Engagement, Performance Management, Employment Law, FMLA, HRIS, Strategic Planning, Affirmative Action, Workers Compensation, Job Descriptions, FLSA, Job Analysis, Microsoft Office, Interviews, Compensation & Benefits, Human Resource..., Human Resources
Education
Pima Community College
Professional Certification, Human Resources Management/Personnel Administration, General
Self -Employed May 2015 - Present
Intuit November 2014 - May 2015
Intuit May 2014 - September 2014
Intuit November 2013 - May 2014
Citi August 2012 - October 2013
C3 October 2011 - August 2012
Arizona Lotus Corporation - 96.1 KLPX October 2007 - April 2012
AFNI Inc February 2011 - September 2011
Digipost December 2009 - August 2010
Skills
On Air Talent, Disc Jockey, Radio Broadcasting, Radio Host, Broadcast, Radio, Producing, Audio Engineering, Radio Producing, Music, Sound, Voice Over, Audio Editing, Microsoft Office, Radio Promotions, Digital Media, Multimedia, Proficient Typing Skills, Social Networking, Editing, Entertainment, Pro Tools, Music Production, New Media, Storytelling, Audio Post Production, Facebook, Presenter, Copywriting, Creative Writing, Call Centers, Recording, Android, Promotions, Website Promotion, HTML 5, HTML, Flash Animation, Web Design, Graphic Design, Logo Design, Social Marketing, Musicians, Guitarist, Classic Rock, Hard Rock, Alternative Rock, Live Events, Live Sound, Live Recording
Education
Free Code Camp 2015 — 2016
Full Stack Web Development, Computer Software Engineering
Conservatory of Recording Arts and Sciences 1999 — 2001
Vocational Degree, Audio Engineering
Tucson High Magnet School 1992 — 1995
G.E.D., General Studies
Claire's Inc. July 2014 - Present
Afni, Inc. February 2011 - August 2014
Columbus Zoo and Aquarium March 2006 - October 2011
AFNI October 2003 - March 2006
Education
Grand Canyon University 2015 — 2017
Master of Business Administration (M.B.A.), Sales and Growth, A
Heidelberg College 2003 — 2007
Bachelor's Degree, Business/Commerce, General, A
Donald R. Jackson, Attorney at Law January 2014 - April 2014
Refuge Help Line (Church of the Living God, Temple 130) February 2009 - August 2013
Harbor Light Hospice May 2012 - May 2013
Afni, Inc. December 2008 - June 2009
Archer Daniels Midland September 1995 - September 2008
Pace International Union March 2001 - April 2004
US Army March 1988 - September 1995
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Access, Invoicing, Budgets, PowerPoint, Customer Service, Windows, Supervisory Skills, Non-profit..., Event Planning, Process Scheduler, Data Entry, Time Management, Event Management, Public Speaking, Photoshop, Food, Lexis Research, Creativity, Concrete Repairer, Decorative Concrete, Polished Concrete, Concrete Sealer, Epoxy Paint, Concrete Staining, Concrete Resurfacing, Research, Training, Leadership, Forklift Operation, Management, Operations Management, Team Building, Customer Satisfaction
Education
Illinois Central College
Certification, Paralegal, 3.700 GPA
United States Army
Diploma, Transportation/Mobility Management
Lincoln College
Associate of Arts (AA)
University of Houston 1983 — 1983
Physical Education Teaching and Coaching
Dwight Eisenhower High School
General Studies
Aims Community College 2015 - Present
Afni, Inc. December 2013 - Present
5 Minute Rock Chip Express April 2013 - December 2013
Skills
Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, Public Speaking, PowerPoint, Teamwork, Event Planning, Social Networking, Higher Education, Power Tools, Self-management
Education
Aims Community College 2013 — 2016
Associate’s Degree, Liberal Arts and Sciences/Liberal Studies, 4.0 GPA
Afni, Inc.
Skills
Tricaster, Adobe Premiere, Video Editing, Video Production, Video, Final Cut Pro, Post Production, Broadcast, Television, Digital Media, Multimedia, Film
Education
Arizona State University 2014 — 2019
Bachelor’s Degree, Graphic Information Technology
Catalina Foothills High School 2010 — 2014
High School
Afni, Inc. June 2015 - Present
Afni June 2014 - Present
Afni November 2012 - Present
Afni January 2012 - June 2014
Afni June 2011 - January 2012
Papa John's Pizza August 2009 - December 2011
MISA January 2010 - May 2011
Papa Johns August 2007 - May 2011
Papa John's Pizza August 2007 - May 2011
Rockin' Pizza February 2005 - June 2007
Skills
Leadership, Management, Time Management, System Administration, Sales, Customer Service, Microsoft Office, Business Analysis, Visio, Networking, Data Analysis, Microsoft Excel, Project Management, SQL, Windows 7, Team Leadership, Business Intelligence, PowerPoint, Windows, Databases, Microsoft SQL Server, Windows Server, Active Directory, Access, Process Improvement, Customer Experience, Computer Hardware, Software Documentation, Troubleshooting, Analysis, Testing
Education
University of Arizona 2007 — 2011
BS, Operations Management and Supervision, 3.0
University of Arizona 2007 — 2011
Bachelor of Science, Business Administration; Management Information Systems, Operations Management, 3.4
University of Arizona, Eller College of Management 2007 — 2011
Bachelor of Science (BS), Management Information Systems, General, 3.4
University of Arizona 2007 — 2007
Bachelor of Science, Business Administration; Management Information Systems, Operations Management
Cienega High School 2004 — 2007
General Studies
Cienega High School 2004 — 2007
General Studies
American Water July 2012 - Present
Illinois American Water April 2009 - July 2012
Caterpillar Inc. November 2006 - December 2008
Universal Adcom December 2005 - November 2006
Afni Inc. June 2003 - August 2004
Skills
Data Entry, Lotus Notes, Microsoft Word, Microsoft Excel, Access, Payroll, Sales, Customer Service, SAP, PowerPoint, Accounts Receivable, Public Speaking, Team Building, Event Planning, Nonprofits, Research, Non-profits, Policy, Microsoft Office, Public Relations, Marketing, Windows, Event Management, Outlook, Strategic Planning
Education
University of Phoenix 2013 — 2015
Bachelor of Business Administration (BBA), Human Resources Management and Services
Illinois Central College 2007 — 2011
Associate of Arts and Sciences (AAS), Business Administration and Management, General
Afni, Inc. November 2014 - March 2015
Motor Club of America February 2013 - December 2014
Coach October 2013 - January 2014
Benetton August 2013 - October 2013
Toys R Us October 2012 - February 2013
Applebee's January 2011 - November 2012
Skills
Time Management, Cashiering, Customer Service, Inventory Management, Retail, Teamwork, Microsoft Office, Food Service, Microsoft Word, PowerPoint, Microsoft Excel, POS, Food, Profit, Critical Thinking, Electrical Technology, Hand Drafting, CAD
Education
ITT Technical Institute-Tucson 2015 — 2017
Associate’s Degree, CAD/CADD Drafting and/or Design Technology/Technician
Everest College-North Aurora 2013 — 2014
Electrical
PepsiCo - Frito Lay September 2013 - Present
Sherwin-Williams Paints August 2011 - September 2013
Marks & Morgan Jewelers May 2010 - July 2011
Victoria's December 2006 - May 2011
Victoria's December 2006 - May 2011
Afni, Inc May 2007 - December 2007
Steelcase Inc May 2005 - August 2005
Skills
Customer Service, PowerPoint, Microsoft Excel, Microsoft Word, Data Entry, Management, Customer Satisfaction, Microsoft Office, Process Scheduler, Access, Sales, Time Management, Recruiting, Training, Marketing, Purchasing, Public Speaking, Leadership
Education
Auburn University 2005 — 2010
English: Technical and Professional Communication, English, Marketing
Auburn University 2005 — 2010
Bachelor of Arts, English; English; Technical& Professional Communication
Auburn University 2005 — 2010
B.A, English; Technical and Professional Communication; Technical and Professional Communication
Auburn University 2005 — 2010
B.A, English; Technical and Professional Communication; Technical and Professional Communication
Ed White Middle School
Johnson High School
Afni, Inc. March 2015 - Present
Tucson Junior Strings September 2007 - Present
Sam Levitz Furniture November 2013 - February 2015
Alisha Nichols M Mus June 2014 - October 2014
Tucson Junior Strings January 2013 - May 2014
Loews Hotels December 2012 - October 2013
Civic Orchestra of Tucson June 2012 - April 2013
Piazza Gavi's November 2011 - October 2012
Civic Orchestra of Tucson June 2011 - May 2012
Beaver's Band Box August 2007 - August 2011
Skills
Orchestral Music, Music Theory, Classical, Music, Singing, Ensemble, Public Speaking, Public Relations, Music Education, Composition, Sight Reading, Music Pedagogy, Ochestral and Choral..., Songwriting, Contemporary Music, Management, Bartending, Finale, Blues, Vocal, Improvisation, Teaching, Facebook Page Marketing, Tarantula Care, Close Up Magic, Non-profit Board..., Kindermusik, Personnel Management, Finale Music Software, Programing Orchestra..., Newsletter Production, Basic Wine Knowledge, High Fashion Modeling, Barista, Dance Music Composition, Jazz Theory, Intermediate Music..., Classical Bass..., Jazz Bass Performance, Large Ensemble..., Small Ensemble..., Food Handeling Safety, Responsible Service of..., Orchestration, Performing, Social Media Marketing, Electronic Music, Original Music, Festivals, Fundraising
Education
University of Idaho 2005 — 2006
Master, Music
University of Idaho 1998 — 2005
Bachelor of Arts (B.A.), Music Composition
Dale Carnegie & Assoc. Inc. 1999 — 2000
Course Completion- 00D004
University of Arizona 1999 — 2000
Bass Performance and Music Composition
Sabino High School 1994 — 1998
High School diploma
HealthPort September 2013 - Present
Afni, Inc July 2012 - April 2013
Afni July 2010 - July 2012
Skills
Training, Customer Service, Microsoft Office, Management, Microsoft Excel, Call Centers, Data Entry, Sales, Customer Satisfaction, Time Management, Workforce Management, BPO, IEX, Customer Experience, Outsourcing, Inbound Marketing, Process Improvement, Google Analytics, HTML, Salesforce.com, Cognos, Call Center, VPI, PowerPoint, Visio, Avaya Communication..., Lawson, Microsoft Word, Telephony, Leadership, Social Media, Team Building
Education
Heartland Community College 2009 — 2013
Biological Sciences
Illinois State University 2007 — 2009
Biological Science
State Farm September 2015 - Present
Afni January 2014 - September 2015
Afni October 2012 - January 2014
Afni, Inc January 2007 - October 2012
State Farm Insurance July 2006 - December 2006
State Farm Insurance March 2005 - March 2006
COUNTRY Insurance & Financial Services January 2002 - January 2005
COUNTRY Insurance & Financial Services January 2001 - January 2002
COUNTRY Insurance & Financial Services January 1998 - January 2001
Skills
Technical Support, Troubleshooting, T-SQL, Business Analysis, Requirements Gathering, Project Management, Testing, CRM, SQL, Training, Business Process, Management, Databases, PeopleSoft, Visio, Software Documentation
Education
Illinois State University 2002 — 2004
Masters of Business Administration
Illinois State University 1997 — 1999
B.A, Business Administration
Evangel University 1995 — 1997
Business
Wakefield & Associates, Inc. January 2015 - Present
ACA International July 2012 - Present
Afni, Inc. September 1993 - December 2014
Afni September 1993 - December 2014
ACA International 1980 - 2009
Skills
Training, Management, Process Improvement, Call Centers, Executive Management, Leadership, Risk Management, Operations Management, Strategic Planning, Team Building, Customer Service, Policy, Call Center, Coaching, Leadership Development, Performance Management, Outsourcing, Team Leadership, FDCPA, Credit, Change Management, Employee Relations, Employee Training, Business Development, Customer Experience, Business Process..., Organizational..., CFPB, Compliance related to..., Vendor Management, Public Relations, Financial Services
Education
University of Phoenix 2003 — 2006
MAOM, Organizational Management
Iowa State University 1975 — 1979
BA, English, Secondary Education
Afni, Inc. November 2014 - Present
Chipotle Mexican Grill November 2012 - October 2014
Illinois State University April 2013 - April 2014
Woodman's Food Markets May 2012 - August 2012
Papa Johns October 2011 - August 2012
Skills
Integrated Marketing, Social Media Marketing, Marketing Management, Marketing Communications, Selling Skills, Events Coordination, Multiple Project..., Business Decision Making, Budget Monitoring, Ethical Decision Making, Business Planning, Social Media, Strategy, Sales, Public Speaking, Customer Service
Education
Illinois State University 2012 — 2014
Bachelor's degree in Marketing, Marketing/Marketing Management, General, Cumulative GPA:3.0 Major GPA:3.25
Waubonsee Community College 2011 — 2012
Associate of Science (AS), Business/Commerce, General, 3.6 cumulative GPA
West Aurora High School 2007 — 2011
3.3 cumulative GPA
Afni, Inc. February 2015 - Present
Afni July 2013 - Present
Afni August 2005 - Present
LegalShield, Independent Associate May 2012 - Present
Afni August 2005 - August 2010
Communitcations Group January 2002 - July 2005
Aegis Communications January 2002 - January 2005
Skills
Customer Service, Call Center, Microsoft Excel, Data Entry, Customer Satisfaction, Outlook, Microsoft Office, Time Management, Leadership, PowerPoint, Project Management, Troubleshooting, Microsoft Word, Access, HTML, Software Documentation, Teamwork, Process Improvement, System Administration, Analysis, Call Centers, Strategic Planning, Team Leadership, Computer Hardware, Management, Team Building, Vendor Management, Training, Windows, Visio, Data Analysis, Business Analysis
Education
University of Phoenix 2006 — 2009
BSIT, Software Development
Pima Community College 2005 — 2006
Computer and Information Sciences, General
Cochise College 2002 — 2004
Associate Degree, General Studies
Partners 2000 October 2011 - Present
AFFINA February 2008 - May 2010
Affina Inc February 2008 - May 2010
Parkside Athletics February 2003 - January 2008
Afni January 2006 - March 2007
Afni Inc January 2006 - March 2007
Pekin Park District May 2004 - August 2005
JCPenney October 1999 - March 2001
Skills
Customer Service, Communications Audits, Telecommunications, Bill Payment, Telecommunications..., Telecommunications..., Telecommunications..., Telecommunication...
Education
Herzing University-Madison 2011 — 2012
Diploma, Medical Insurance Coding Specialist/Coder
Illinois Central College 2002 — 2004
Herzing University
Afni, Inc. June 2013 - Present
Advantage Sales & Marketing February 2013 - Present
CROSSMARK 2011 - Present
Skills
Food Safety, Customer Insight, Consumer Products, Shopper Marketing, Sales, Merchandising, Retail, Account Management, Marketing Strategy, Marketing, Sales Operations, Sales Management, Trade Marketing, Brand Management, Market Planning
Education
University of Louisiana at Monroe 2000 — 2005
Bachelor of Business Administration (BBA), Marketing
Caterpillar Inc. April 2012 - Present
Caterpillar Inc August 2008 - March 2012
Country Financial August 2006 - April 2008
Afni Inc April 2002 - May 2005
Caterpillar Inc June 2000 - April 2002
Education
Robert Morris University - Illinois 2010 — 2011
Business Management, Business
Illinois Central College 2001 — 2003
Associate's, Associate's in Arts & Sciences
Brimfield High School
Afni, Inc. July 2014 - Present
Tucson College May 2012 - Present
Northwest Medical Center February 1996 - November 2007
Northwest Medical Center February 1996 - November 2007
Northwest Medical Center February 1996 - November 2007
Skills
Microsoft Excel, Multi-line Phone, Data Entry, Customer Service, Service Coordination, Organization, Vital Signs, Phlebotomy, Schedule, Office Administration, ICD-9, cpt coding, Cpr Certified, injections, Healthcare
Education
Tucson College 2012 — 2013
Reading Community College
Domestic Violence Intervention Center August 2015 - Present
Afni Inc. June 2012 - March 2013
The Law Firm of Anthony Elmore January 2011 - January 2012
Skills
Invoicing, Legal Writing, Administrative..., Data Entry, Office Management, Outlook, Office Administration, Spreadsheets, Licensing, Fax, Telephone Skills, Customer Service, Payroll, Bookkeeping, Access, Accounts Payable, Analysis, Filing, Management, File Management, Office Equipment, Travel Arrangements, 10 Key, Internet Explorer, Time Management, Multi-line Phone, Clerical Skills, Clerical Work
Education
Miller College- Battle Creek 2011 — 2013
Bachelor of Business Administration (B.S), Business Administration and Management, General, 3.0
Auburn University 2012 — 2012
Undergraduate, Public Administration
Kellogg Community College 1998 — 2000
Associate in Applied Science, Computer Information Systems
Roosevelt High School 1977 — 1981
High School Diploma, Diploma General Education
People Aim, LLC April 2015 - Present
ASARCO April 2008 - April 2015
Canyon Ranch July 2007 - January 2008
Fluoresco Lighting & Signs July 2006 - March 2007
Afni, Inc October 2001 - July 2006
HR Support Professional & Career Consultant 1987 - 1996
Skills
Total Rewards Strategies, Talent Acquisition, Talent Management, Training & Development, Organizational..., HRIS, HR Metrics, HR Analytics, Change Management, Leadership Development, Leadership, Management, Human Resources, Recruiting, Onboarding, Training, Analysis, Deferred Compensation, Employee Benefits, Employee Relations, Microsoft Excel, Performance Management, Strategic Planning, Personnel Management, Process Improvement, Strategy, Policy, Employee Engagement, Interviews
Education
University of Arizona Eller MBA Programs 2011 — 2013
Master of Business Administration (MBA), Business Administration and Management, General
University of Arizona, Eller College of Management 2000 — 2002
BSBA, Business Management
IPsoft January 2015 - Present
IPsoft May 2014 - January 2015
Afni August 2011 - May 2014
Afni November 2009 - July 2011
Afni Inc. February 2007 - November 2009
AOL August 2003 - February 2007
AOL LLC August 2002 - August 2003
AOL LLC November 2000 - July 2002
Skills
Product Management, Vendor Management, Call Center, SDLC, Workforce Management, Project Management, Quality Assurance, Program Management, Cross-functional Team..., Telecommunications, Strategic Planning, IT Strategy, IT Management, IT Operations, IT Solutions, Capital Budgeting, Software Asset..., Executive Management, Team Management, IT Service Management, Help Desk Support, Management, Strategy, SharePoint, Visio, Business Analysis, Call Centers, Outsourcing, Software Documentation, Cloud Computing, Technical Support, Security, Business Intelligence, Process Improvement, Enterprise Software, Leadership, Disaster Recovery, Information Technology, Troubleshooting, Servers, Business Process..., Service Delivery, ITIL, Change Management, Data Center, Virtualization
Education
Bradley University
Master of Business Administration (MBA)
The University of New Mexico 1997 — 1999
BA
Afni, Inc. January 2001 - Present
Logical Network Services October 1999 - August 2000
Express Personnel February 1997 - October 1999
Service Merchandise August 1986 - February 1996
Skills
Talent Acquisition, Recruiting, Human Resources, Interviews, Onboarding, Hiring, Sourcing, Talent Management, Leadership, Employee Engagement, Strategy, Temporary Placement, Personnel Management
Education
University of Illinois at Urbana-Champaign 1982 — 1986
Bachelor of Science, Psychology
Eazy Freight Lines, Inc. August 2015 - Present
FedEx Ground January 2015 - Present
Santander Consumer USA Inc. October 2013 - April 2014
Santander Consumer USA Inc. July 2013 - October 2013
Santander Consumer USA, Inc. December 2012 - July 2013
Schneider National Carriers, Inc. April 2012 - October 2012
Wells Fargo Home Mortgage September 2011 - April 2012
Afni, Inc. March 2011 - September 2011
Auburn University-Work Study August 2005 - December 2009
The Parker Group March 2003 - July 2006
Skills
Aviation, Piloting, Air Traffic Control, Trucking, Rail Operations, Dispatching, Dispatchers, Flight Dispatch, Logistics, Brokerage, Sales, Loan Servicing, New Business Development, Finance, Mortgage Lending, Loan Officers, Management, Casino Gaming, Flight Training, Flight Simulation, Flights, Commercial Aviation, General Aviation, Business Aviation, Project Management, Military, Customer Service, Loans, Training, Banking, Loan Origination, Loan Modifications, Airlines, Call Centers, Business Development, Program Management, Insurance, Credit Management, Credit Risk, Credit Analysis, Credit Scoring, Policy, Analysis, Process Improvement, Airports, Risk Management, Real Estate, Credit, Operations Management, Leadership
Education
Auburn University 2004 — 2009
Bachelor of Science, Business Administration (Aviation Management)
Aviator College of Aeronautical Science and Technology 2009 — 2010
Commercial Pilot Certification Program
Eastern New Mexico University-Roswell Campus 2010 — 2010
Associate of Applied Science, Air Traffic Control
USG July 2014 - Present
USG May 2013 - Present
CDW May 2011 - May 2013
Afni, Inc. January 2011 - April 2011
Nationwide Credit & Collection Inc. May 2008 - August 2010
Skills
Security, Data Center, Account Reconciliation, General Ledger, Accounting, Analysis, GAAP, Journal Entries
Education
University of Illinois at Chicago 2013 — 2014
Master's degree, Accounting
Illinois State University 2007 — 2011
Bachelor of Science, Accounting
Taylor Corporation 2015 - Present
GS Marketing November 2011 - 2014
Afni, Inc. March 2010 - November 2011
Harland Clarke 2005 - 2009
Harte-Hanks 1996 - 2005
AFFINA 1990 - 1996
Skills
Executive Management, P&L Management, Strategy, Strategic Planning, Strategic Partnerships, Marketing Strategy, Digital Marketing, Direct Marketing, Marketing, Multi-channel Marketing, Integrated Marketing, Marketing Communications, Product Marketing, Customer Lifecycle..., Brand Management, Customer Acquisition, Sales, Lead Generation, Analytics, Change Management, Cross-functional Team..., Database Marketing, CRM, Process Improvement, Direct Mail, Teleservices
Education
Southern Methodist University - Cox School of Business
Citibank N/A November 2008 - Present
Citibank N/A April 2007 - Present
Afni Inc August 2003 - April 2007
American Bond Group March 1991 - April 1992
Education
University of Arizona 2006 — 2008
Business/Finance, Business/ Finance
Universidade Santa Úrsula 1985 — 1989
Business Amninistration, Finance
Afni, Inc. May 2014 - Present
Afni, Inc. May 2014 - Present
Afni, Inc. May 2014 - Present
Fry's Food and Drug September 2013 - May 2014
Tucson Convention Center January 2012 - May 2012
Tucson Museum of Art January 2012 - May 2012
Walt Disney World June 2011 - January 2012
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, Social Networking, Customer Service, Data Entry, Event Planning, Time Management, Human Resources, Administration
Education
Northern Arizona University 2012 — 2013
Bachelor's degree, Business Administration and Management, General
Afni, Inc. July 2014 - Present
Costume Designer August 2010 - Present
Fine Arts August 2008 - Present
Kelly Services April 2014 - May 2014
ResourceMFG March 2014 - April 2014
"The Nutcracker" production by Canyon Concert Ballet November 2013 - December 2013
ACU Theatre stage production of "The King and I" September 2011 - October 2011
Abilene Christian University November 2010 - December 2010
Skills
Visual Arts, Animal Work, Animal Welfare, Animal Models, Bronze Sculpture, Ceramic Sculpture, Sculpture, Dog Walking, Dogs, Dog Training, Library Management, Painting, Acrylic Painting, Animal Nutrition, Animal Behavior, Microsoft Word, Photoshop, Digital Photography, PowerPoint, American Sign Language, Costumes, Costume Design, Horses, set production, Library, Sewing, Drawing
Education
Abilene Christian University 2008 — 2012
Bachelor of Fine Arts (BFA), Sculpture, 3.52 GPA on 4.0 scale
Afni, Inc. July 2014 - August 2015
Afni September 2013 - July 2014
Afni December 2011 - September 2013
Afni November 2010 - December 2011
Afni March 2007 - November 2010
Skills
Technical Support, Team Leadership, Call Centers, Management, Process Improvement, Leadership, System Administration, Software Documentation, Customer Satisfaction, Troubleshooting, Active Directory, Microsoft Office, Project Management, Training, Performance Management, Customer Service, Call Center, Customer Experience, SharePoint, Coaching, Team Building, Windows 7, Computer Hardware, Business Process..., Security, Program Management, Operations Management, Employee Training, Vendor Management, Windows, Teamwork, Leadership Development, Employee Relations, Team Management, Change Management, Recruiting, Citrix XenApp, Citrix XenDesktop, McAfee
Education
The University of Texas at San Antonio 2000 — 2006
B.B.A Information Systems, Information systems, Management
Marble Falls High School 1995 — 1999
Afni, Inc. February 2015 - Present
Romano's Macaroni Grill March 2014 - October 2014
St Mark's United Methodist Church Clairemont, CA September 2012 - March 2014
A-Star Staffing, Inc. September 2013 - December 2013
courtesy clerk October 2012 - January 2013
Sports Chalet July 2012 - October 2012
Mark D. Gershenson February 2012 - July 2012
Darden January 2012 - July 2012
Cafe Italia October 2010 - July 2012
San Diego Opera January 2012 - March 2012
Skills
Classical, Studio Recording, Music Production, Opera Singer, Fine Art, Choral, Theatre, Music, Opera, Teaching, Editing, Entertainment, Acting, Music Theory, Musical Theatre, Vocalist, Performing Arts, Vocal, Piano, Singing, Vocal Coaching, Classical Musician, Microsoft Word, Microsoft Excel, Marketing, Administrative..., Deep Tissue Massage, Music Performance, Social Networking
Education
US Colleges 2013 — 2014
Phlebotomy Technician/Phlebotomist
US Colleges 2013 — 2014
Phlebotomy Technician/Phlebotomist, A
Sage College 2011 — 2011
Court Reporting/Court Reporter, 4.0
Bryan College of Court Reporting 2008 — 2010
Court Reporting/Court Reporter, 4.0
South Coast College 2006 — 2008
Court Reporting/Court Reporter, 4.0
Santa Monica School of Massage 2002 — 2003
Basic in Swedish Massage, Massage Therapy/Therapeutic Massage, 4.0
i Malatesta centro di lingua et cultura accademia del'opera 2001 — 2002
Associate of Arts (AA), Music Performance, General
Cal State Fullerton 1994 — 1997
Bachelor's of Music, Music Performance, General
Rainbow Light Reiki Healing and Teaching January 2014 - Present
Smooth Results by Ruth May 2012 - Present
5 Senses Salon and Spa June 2013 - December 2013
C B Accounts September 2007 - October 2011
C B Accounts, Inc September 2007 - October 2011
AFFINA February 2006 - November 2006
Afni May 2001 - August 2005
Afni, Inc. May 2001 - August 2005
C.B. Accounts, INC March 1996 - October 2001
JOB TITLE June 1990 - December 1995
Skills
Collections, Esthetics, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Typing, Multi-line Phone, Dialers, Management, Hiring, Customer Retention, Coaching, Team Building, Skip Tracing, PowerPoint, Team Leadership, Marketing, Outlook, Office Management, Accounts Receivable, Data Entry, Telephone Skills, Leadership, Sales, Call Centers, 10 Key, Recruiting, Teamwork, Leadership Development, Cashiering, Credit Cards, Training, Customer Satisfaction, Retail, Payroll, Employee Training, Inventory Management, Customer Experience, Invoicing, Social Networking, Access, Fax, Inbound Marketing, Software Documentation, Administrative..., Interviews, Workforce Management, HIPAA, Process Improvement
Education
Tricoci University of Beauty College 2011 — 2012
Esthetics, Esthetics
Tricoci University of Beauty Culture-Peoria 2011 — 2012
Esthetics, Esthetics
Richwoods Community High School 1987 — 1990
General Education, Business Administration
Conservation Services Group March 2014 - Present
Hinduja Global Solutions Inc., September 2012 - Present
Afni Inc. 2004 - 2012
Morton Terrace January 2000 - December 2000
Skills
Customer Satisfaction, Customer Service, Customer Retention, Time Management, Telephone Skills
Education
Illinois Central College 2006 — 2010
Associate's degree, General Studies
Mapco Express 2015 - Present
Afni, Inc July 2014 - July 2015
CVS July 2014 - December 2014
Dollar General 2012 - 2014
CPI Corp. March 2010 - December 2010
Afni May 2008 - June 2008
Kroger September 2006 - December 2006
Skills
Microsoft Office, Photography, Customer Service, PowerPoint, Microsoft Word, Microsoft Excel, Microsoft Publisher, Time Management, Data Entry, Recruiting, Retail, Teamwork, Merchandising, Inventory Management, Telephone Skills, Sales, Cashiering, Retail Sales, Store Management, Visual Merchandising, Photoshop, Social Media
Education
University of Phoenix 2015 — 2017
Bachelor of Science (B.S.), Business Management w/Certificate in Human Resources
Ashford University 2011 — 2013
Bachelor of Arts (BA), Human Resources Management
Southern Union State Community College 2007 — 2011
Associate in Applied Science, Office Management-Medical Coding, Office Management-Accounting, Office Administration
Opelika High School
Kroger December 2014 - Present
Marshalls Distribution Ctr October 2014 - January 2015
Afni, Inc. August 2014 - October 2014
Wells Fargo Home Mortgage September 2011 - May 2013
Bill Nichols State Veterans Home January 2011 - April 2011
Central Station, Inc September 2007 - April 2008
Darrell Walker Workforce January 2006 - August 2007
TeleTech July 2003 - January 2005
Skills
Management, Credit, 10 Key, Training, Loans, Banking, Access, Microsoft Office, Call Centers, Customer Satisfaction, Customer Service, Insurance, Microsoft Excel, Microsoft Word, Mortgage Lending, Outlook, Policy, Process Improvement, Program Management, Project Management, Strategic Planning, Time Management
Education
University of Alabama at Birmingham 2009 — 2011
Bachelor Science, Health Services Administration and Management
Lawson State Community College 2006 — 2007
Associate Arts, Business Administration
Afni, Inc. June 2015 - Present
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, Teamwork, PowerPoint
Education
Scottsdale Community College 2012 — 2015
Table 3 Industries January 2006 - Present
Citi February 2014 - May 2014
C3/CustomerContactChannels, Inc. August 2013 - February 2014
SOUTHWEST PIZZA INC. DBA PETER PIPER PIZZA July 2011 - August 2013
KFC October 2010 - June 2011
CONNECTIONS INC January 2010 - January 2011
AFNI INC January 2010 - January 2010
SEARS HOLDINGS INC January 2009 - January 2010
US Navy 2006 - 2010
Convergys January 2007 - January 2009
Skills
Training, Employee Training, Preaching, Teaching, Customer Satisfaction, Quality Assurance, Customer Service, Troubleshooting, Process Scheduler, Teamwork, Call Centers, Management, Marketing, Microsoft Excel, Outlook, Research, Sales, Time Management, Security, Strategic Planning
Education
Universal Life Seminary 2009 — 2009
Credentials, Christian Ministry
DeVry University
Networking and Computer Information Systems
Pima Community College
Business Management
Nationstar Mortgage July 2013 - Present
Whole Foods Market April 2012 - May 2015
AFNI INC March 2011 - July 2011
Vanguard August 2010 - October 2010
NOURISH INTERNATIONAL CLUB October 2009 - July 2010
VOLUNTEER, INTERNATIONAL RESCUE COMMITTEE February 2003 - March 2006
Skills
I have excellent..., Analysis, Time Management, CRM, Sales, Management, Visio, Economics
Education
Grand Canyon University 2010 — 2013
Master of Business Administration (MBA), Finance, General
Arizona State University 2008 — 2010
Economics, Economics
State Farm April 2013 - Present
State Farm Insurance June 2012 - April 2013
Afni June 2010 - November 2011
Afni, Inc. January 2003 - September 2010
Ralcorp Holdings, Carriage House Division 1999 - 2003
Nestle USA 1994 - 1999
Skills
Strategic Leadership, Cross-functional Team..., Business Strategy, Business Analytics, Business Process Design, Budget Process, Process Management, Process Improvement, Capital Budgeting, Department Budgeting, Production Budgeting, Management Accounting, Financial Accounting, Change Management, Operations Management, Pricing Strategy, Data Analysis, Process Control, Strategy, Business Process..., Budgets, Forecasting, CRM, Vendor Management, Strategic Planning, Market Research, Leadership, Team Leadership, Customer Retention, Business Analysis, Analytics, Call Centers, Executive Management, Analysis, Customer Experience, Outsourcing
Education
University of Illinois at Urbana-Champaign - College of Business 2006 — 2008
MBA
Illinois Wesleyan University 1989 — 1993
BS, Public Accounting
Alabama Coastal Properties, Inc. December 2013 - Present
CVS Caremark Corporation August 2004 - January 2013
AFNI, INC. December 2003 - August 2004
INTERCALL DIVISION, WEST CORPORATION October 2002 - December 2003
POWERTEL, INC./T-Mobile Wireless January 1996 - November 2001
KEMET Electronics Corporation 1989 - 1991
Skills
Succession Planning, Onboarding, Employee Relations, Talent Management, Deferred Compensation, Talent Acquisition, Performance Management, Employee Engagement, FMLA, HRIS, Human Resources, Recruiting, HR Policies, Leadership Development, Organizational..., Employee Benefits, Personnel Management, Management, Leadership, Workforce Planning, New Hire Orientations, College Recruiting, Applicant Tracking..., Employee Training, Interviews, Organizational..., Hiring, Technical Recruiting, Organizational Design, Conflict Resolution, Employment Law, Sourcing, Executive Search, Training, Coaching, Executive Coaching, Policy, Labor Relations, Benefits Administration, Job Descriptions, HR Transformation, Employer Branding, Change Management, Performance Appraisal, Team Building, HR Consulting, SPHR, Taleo
Education
Alabama Real Estate Institute 2013 — 2014
Real Estate Business & Law
Troy University 2003 — 2004
MBA studies (incomplete), Business, 3.90
Columbus State University 1986 — 1991
Bachelor of Business Administration (BBA), Management, 3.81
Education Corporation of America May 2012 - Present
Education Corporation of America May 2012 - Present
Adams and Associate's Gadsden Job Corps Center November 2008 - November 2010
Encore Nationwide May 2008 - November 2008
Afni Inc. January 2007 - May 2007
Skills
Management, Microsoft Office, Microsoft Excel, Recruiting, Event Planning, Customer Service, Microsoft Word, Finance, Access, Marketing, Microsoft Dynamics, Leadership, Computer Assisted Audit, Public Speaking, Strategic Planning, Community Outreach, Data Entry, Outlook, Analysis, Budgets, Data Analysis, Nonprofits, Payroll, PowerPoint, QuickBooks, Research, Time Management, CAAT, Accounts Receivable, Process Improvement, Teamwork, Training, Project Management, ITIL, COBIT
Education
University of Alabama at Birmingham - Collat School of Business 2015 — 2017
Master's Degree, Management Information Systems: Information Security
University of Alabama at Birmingham - Collat School of Business 2009 — 2012
Bachelor's Degree, Accounting
Auburn University 2002 — 2008
Bachelor of Arts, Public Administration
Samsung July 2014 - Present
Staples February 2014 - July 2014
BDS Marketing, Inc. September 2013 - June 2014
Sprint by E-Systems Management November 2011 - February 2013
Afni, Inc. June 2011 - October 2011
Direct Alliance November 2010 - March 2011
Burger King Corporation April 2005 - October 2010
Skills
Sales, Management, Inventory Management, Customer Service, Time Management, Wireless, Wireless Communications...
Education
University of Phoenix 2013 — 2016
Bachelor's degree, Business Administration and Management, General
Mountin View HS 2003 — 2007
High School, FBLA/DECA, 3.8
Afni, Inc. June 2014 - Present
Skills
Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, Management, PowerPoint, Public Speaking, Leadership, Project Management, Social Media, Marketing, Training, Team Leadership, Team Building, Sales, Strategic Planning
Education
Columbus State University 2011 — 2015
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Midway Nissan August 2015 - Present
Midway Nissan August 2015 - Present
Afni, Inc. December 2009 - Present
McDonald's 2003 - 2008
Bruegger's bagels 1998 - 2003
Skills
Photography, Drawing, Painting, Graphic Design, Photoshop, Mixed Media, Sculpture, Customer Service, Microsoft Office, Social Media, Public Speaking, Team Leadership, Time Management, Visual Arts, Advertising, Blogging, Fine Art, Customer Satisfaction, Leadership, Marketing, Marketing Strategy, Online Marketing, Public Relations
Education
Pima Community College 2011 — 2015
Certificate Crime Scene Management, Administrative of justice
Citi January 2007 - Present
Afni, Inc. June 2004 - January 2007
Skills
Microsoft Excel, Accounting, Customer Service, Banking, Management, Risk Management, Financial Analysis, Call Centers, Leadership, Business Analysis, Finance, Project Management, Microsoft Office, Access, Account Management, Sage 50, Microsoft Word
Education
University of Louisville 2013 — 2016
Bachelor's Degree, Accounting, 3.4
The New School October 2013 - May 2015
Film-Makers' Cooperative January 2014 - February 2015
Afni, Inc. October 2012 - July 2013
Chax Press August 2011 - May 2012
The Fountains April 2006 - May 2012
Skills
Event Planning, Microsoft Excel, Research, Public Speaking, Teaching, Customer Service, Video Editing, Film Production, Microsoft Office, Editing, Writing, Bolex, Super 8mm, Cinematography, Social Media, Higher Education, Nonprofits
Education
The New School 2013 — 2015
Master’s Degree, Media Studies, 4.0
University of Arizona 2008 — 2012
Bachelor’s Degree, English Literature and Creative Writing
Afni, Inc. April 2014 - Present
Afni, Inc. February 2014 - March 2014
Afni, Inc. January 2013 - January 2014
Afni, Inc. October 2012 - January 2013
Assemblers Inc February 2009 - June 2009
Skills
Sales, Team Leadership, Customer Service, Customer Retention, Training, Facilitation, Leadership, Team Building, Instructor-led Training, Customer Satisfaction, Customer Experience, Time Management, Team Management, Performance Management, Troubleshooting, Employee Relations, Interviewing Skills, Quality Assurance, Training Delivery
Education
Faulkner University 2015 — 2016
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Auburn University 2010 — 2014
Electrical and Electronics Engineering
Southern Union State Community College 2008 — 2009
Associate of Science (AS), Electrical and Electronics Engineering, 3.0 GPA
MetLife November 2012 - Present
MetLife Auto, Home, and Boat 2011 - Present
Boys and Girls Club February 2011 - August 2011
Sitel November 2008 - February 2011
SITEL, Inc November 2008 - February 2011
James Wealthy Lashes 2003 - 2011
Afni, Inc. January 2007 - August 2008
Debra T. Thomas Learning Center July 2007 - March 2008
YWCA of McLean County January 2007 - April 2007
Jumpstart of McLean County September 2006 - December 2006
Skills
Creative Writer, Mentoring, Higher Education
Education
PsychologyUniversity of Phoenix 2009 — 2011
M.S, Psychology
University of Phoenix 2009 — 2011
Master's of Science, Psychology
University of Phoenix
Master's of Science, Psychology
EnglishIllinois State University 2000 — 2006
B.S, English Language and Literature/Letters
Illinois State University 2000 — 2006
Bachelor of Science, English
Illinois State University
Bachelor's of Science, English
Rodan + Fields Dermatologists September 2013 - Present
TrueCar, Inc. May 2012 - August 2013
Afni, Inc. October 2004 - May 2012
Advanced Technology Services April 2002 - October 2004
Skills
Leadership, Call Centers, Customer Satisfaction, Customer Service, Leadership Development, Strategic Partnerships, Project Management, Change Management, Help Desk Support, CRM, Business Process..., Enterprise Software, Operations Management, ITIL, Six Sigma, Program Management, Customer Retention, Contact Centers, Software Documentation, IT Service Management, Personnel Development, Public Speaking, Retail Management, Human Resources, Team Leadership, Budgets, Vendor Management, Start-ups, IT Operations, Process Improvement, Salesforce.com, Workforce Management, BPO, Information Technology, Team Management, Help Desk Management, IT Asset Management, Software Licensing, Community Relations, Role Based Access..., Vendor Relations, Service Level Management, Employee Relations, Outsourcing, Technical Support, Metrics, Quality Assurance, SharePoint, Avaya IP Telephony, Volunteering
Education
Lincoln College 2010 — 2012
Business Administration
Northern Illinois University
Business
Norman Y. Mineta San Jose Int'l Airport January 2015 - Present
Lee County Port Authority August 2012 - January 2015
Craig Air Center January 2012 - August 2012
Carl Gregory Ford-Lincoln of Auburn February 2011 - October 2011
Margaret Y. Brown: Attorney at Law August 2004 - February 2011
Combat Sports Elite March 2007 - February 2008
AFNI Inc. January 2003 - August 2004
Skills
Transportation, Aviation, Customer Service, Problem Solving, PowerPoint, Word, Microsoft Office, Customer Relations, Administration, Negotiation, Logistics, Airports, Airlines, Advertising, Supervisory Skills, Customer Satisfaction, Aircraft, Outlook, Contract Negotiations, Public Speaking, Supply Chain Management, Public Relations, Business Strategy, Excel, Access, Airline Coordinator, Airline Operations, Accounting, Customs, Scheduling, Charter Sales, Crew Assignment, Flight Operations, Flight Support, Strategic Planning, Flights, Airport Management, Management, Operations Management, Project Planning, Government, Aircraft Maintenance, Security, Aviation Security, Flight Safety, Private Pilot, Aerospace, General Aviation, Civil Aviation, Process Scheduler
Education
Auburn University 2007 — 2010
Bachelor's of Science in Business Administration, Aviation Management
Lee-Scott Academy 1997 — 2002
Advanced Airport Operations and Safety
Advanced Airport Operations and Safety
Greenest Green LLC February 2014 - Present
Afni, Inc. December 2013 - February 2014
Colorado State University August 2010 - October 2013
Skills
PCR, Research, Microsoft Excel, Project Management, Molecular Biology, Data Analysis, Genetics
Education
Colorado State University 2010 — 2013
Master of Science (MS), Plant Pathology/Phytopathology
Florida Agricultural and Mechanical University 2006 — 2009
Master of Science (MS), Plant Sciences
The University of Memphis 2000 — 2005
Bachelor of Science (B.S.), Microbiology, General
Natchez High School 1996 — 2000
High school diploma, College Prep
A School District not to be Named October 2013 - Present
Just Ink Press September 2012 - Present
Zombie Survival Crew December 2010 - Present
Jinxie's World January 2008 - Present
Running Ink Press December 2010 - September 2012
AFNI, Inc. August 2010 - October 2010
Four Directions, LLC March 2008 - October 2008
Red Mountain Respite August 2007 - February 2008
A School District to not be Named August 2001 - September 2007
Skills
Publishing, Proofreading, Blogging, Copy Editing, Books, Publications, Creative Writing, Editing, Social Media, Published Author, Newsletters, Non-fiction, Magazines, Short Stories, Ghostwriting, Storytelling, Fiction, Content Management, Facebook, Ebooks, Publicity, Freelance Writing, Book Reviews, Poetry, Web Content, Fiction Writing, Teaching, Public Relations, Magazine Articles, Editorial, Online Publishing, Novels, Literature, Ghost writing, Content editing, Customer Service, Technical Support, Information Technology, Microsoft Office, Adobe Creative Suite, Information Systems
Education
Ottawa University 2007 — 2013
Bachelor of Arts (B.A.) in, English, Creative Writing, 3.896
Mesa Community College 2003 — 2008
A.A., General, English, Anthropology
Rio Salado College 2003 — 2013
Associate of Arts (A.A.), General, English, Anthropology
Afni October 2013 - Present
Client Services Incorporated January 2009 - September 2013
Afni, Inc. July 2004 - August 2008
Mci World Com/ FAMS February 2000 - July 2004
Skills
Call Centers, Training, Process Improvement, Team Building, Customer Service, Leadership, Coaching, Employee Benefits, Performance Management, Risk Management, Claim, Employee Relations, Time Management, Outlook, Credit Cards, Financial Services, Microsoft Excel, Management, Negotiation, Credit, Insurance, Sales, Employee Training, Analysis, Team Management, Leadership Development, Microsoft Word, Team Leadership, Customer Satisfaction, Subrogation, Debt Collection
Education
Saint Louis Community College-Florissant Valley 1999 — 2002
Associate's degree, Communication, General
Osf St Joseph Medical Center Bloomington July 2015 - Present
Cancer Care Specialists of Central Illinois April 2014 - July 2015
Hickory Point Christian Village May 2012 - August 2013
StarTek September 2010 - January 2011
Afni, Inc. September 2009 - February 2010
Skills
Medical Terminology, Medical Coding, HIPAA, EMR, Medical Billing, Healthcare Information..., ICD-9, Medicare, CPT, Epic Systems, Healthcare Management, Hospitals, Inpatient, Medical Records, Healthcare, Medicaid, Health Information..., EHR, ICD-10, Software Documentation, Physicians, Customer Service, HCPCS, Revenue Cycle, Informatics, Data Entry, Practice Management, Revenue Cycle Management, ICD-9-CM, Quality Improvement, Healthcare Industry, Acute Care, Ambulatory, Physician Relations, Telephone Skills
Education
Richland Community College 2011 — 2014
Associate of Science (A.S.), Health Information/Medical Records Technology/Technician
LeRoy Highschool 2006 — 2010
Macy's April 2015 - Present
Afni, Inc. March 2013 - April 2014
Kentucky Downs September 2013 - March 2014
CVS Pharmacy November 2012 - September 2013
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop
Education
Daymar College-Bowling Green 2015 — 2019
Business, Management, Marketing, and Related Support Services
International Customer Service Association May 2015 - Present
Intuit January 2014 - Present
PACE - Professional Association for Customer Engagement January 2014 - January 2015
International Customer Service Association January 2011 - January 2014
Afni November 2000 - January 2014
Afni, Inc. November 2004 - November 2012
Yager Consulting January 2004 - December 2004
Apac Customer Services September 2000 - May 2004
Harmon Solutions Group 1998 - 2000
Hutchinson Technolgy, Inc. 1995 - 1998
Skills
Team Building, Organizational..., E-Learning, Leadership, Staff Development, Strategic Planning, Project Management, Performance Consulting, TQM, Learning Management..., Customer Service..., Training Delivery, Training, Consulting, Budgets, Recruiting, Program Management, Change Management, Performance Management, Call Centers, Customer Satisfaction, Management, Outsourcing, Employee Training, Team Leadership, Customer Experience, CRM, Coaching, Instructional Design, Leadership Development, Telecommunications, Customer Service, Performance Improvement, Customer Retention, Process Improvement, Cross-functional Team..., Operations Management, Enterprise Software, Strategy, Instructor-led Training, Vendor Management, Employee Engagement, BPO, Workforce Management, Inbound Marketing, Talent Management, Business Process..., Needs Analysis, Contact Centers, Call Center Development
Education
University of Wisconsin-Stout 1998 — 2000
B.S., Voc Tech Adutl Ed
University of Wisconsin-Stout 1998 — 2000
BS, Specialization Training & Human Resource Development
Spokane Community College 1979 — 1981
Certificate, Industrial Electricity
Afni, Inc. September 2015 - Present
Tuskegee University August 2011 - July 2015
Baptist Medical Center East March 2015 - May 2015
East Alabama Medical Center February 2015 - May 2015
Tuskegee University Residence Life and Development August 2012 - April 2015
Noland Hospital November 2014 - December 2014
East Alabama Medical Center September 2014 - November 2014
East Central Mental Health-Mental Retardation Inc. July 2014 - July 2014
East Central Mental Health Spring Manor June 2014 - July 2014
Magnolia Haven Health and Rehabilitation Center March 2014 - April 2014
Skills
Microsoft Office, Office Management, Filing, Public Speaking, Human Anatomy, Healthcare, Cpr Certified, Time Management, Team Management, Investigative Reporting, Executive Positions, First Aid, AED, Civil Engineering, Interviewing Skills, Mathematics, English, Editing, Revisions, Event Planning, Health Education, Group Policy, Office Equipment..., Counceling, Fundraising, Organizing Meetings, Managing Meetings, Interview Preparation, Journalism, Leadership, Research, Student Development, Higher Education, Community Outreach, Microsoft Excel, Teaching, PowerPoint, Customer Service, Microsoft Word
Education
Tuskegee University 2011 — 2015
Bachelor of Science in Nursing, Registered Nursing/Registered Nurse, Junior
Central High School 2007 — 2011
High School Diploma, Advanced Technical Endorsement in Healthcare, 4.2 GPA
Afni, Inc. June 2010 - Present
Skills
Training Delivery, Performance Management, Call Centers, Training, Instructor-led Training, Employee Relations, Employee Training, Employee Engagement, Leadership Development, Recruiting, Onboarding, Coaching, Organizational..., Talent Management, Succession Planning, Needs Analysis, Instructional Design
Education
Jones International University 2013 — 2014
Master's Degree, Finance, General, 4.0
Jones International University 2010 — 2013
Bachelor's Degree, Conflict and Negotiation Management, 3.98
Jones Knowledge Group 2008 — 2012
BBA, Negotiation and Conflict Management
Afni, Inc. January 2015 - Present
Skills
Research, PowerPoint, Leadership, Training, Photoshop
Education
Capilano University 1988 — 1991
Sports and Recreation Management, Sports and Recreation Management
Agero, Inc. January 2015 - Present
Freedom Smoke USA May 2014 - September 2014
Manor At Midvale April 2013 - January 2014
QuikTrip 2014 - 2014
GC Services 2013 - 2014
APAC Customer Services September 2012 - May 2013
Taco Bell June 2012 - September 2012
Citi September 2011 - May 2012
CCI November 2010 - September 2011
Afni, Inc. April 2010 - November 2010
Skills
Customer Service, Sales, Escalations Management, Vendor Relations, Payment Card Processing, Call Centers, Retail, Consumer Electronics, Mobile Devices, Consumer Products, Student Loans, Debt Collection, Security, Grounds Management, Office Administration, Skip Tracing
Education
Brookline College-Phoenix 2010 — 2012
Associate’s Degree, Health/Health Care Administration/Management
Northern Arizona Academy
High School, High School/Secondary Diplomas and Certificates
Afni, Inc. June 2015 - Present
Rehabilitation and Health Care Center at Village Green June 2011 - May 2015
Liquidia Technologies January 2015 - April 2015
Skills
Microsoft Excel, Biotechnology, Validation, Gel Electrophoresis, Documentation, Communication, GMP, SOP, Laboratory, Chromatography, Data Analysis, Customer Service, Teamwork, Microsoft Word
Education
Campbell University 2011 — 2015
Bachelor of Science (BS), Pharmaceutical Sciences
Fayetteville Technical Community College 2010 — 2011
Certificate, Nursing Assistant/Aide and Patient Care Assistant/Aide
Keller Williams Realty, Inc. November 2014 - Present
Afni, Inc. June 2009 - June 2010
Skills
Real Estate, Sellers, First Time Home Buyers, Investment Properties, Short Sales, Buyer Representation, Relocation, Single Family Homes, Residential Homes, Foreclosures
Education
The University of Texas at San Antonio 2007 — 2010
Bachelor of Business Administration (B.B.A.), Marketing
Social Media Fundraiser April 2015 - Present
Afni, Inc. December 2012 - April 2015
Skills
Public Speaking, PowerPoint, Microsoft Word, Microsoft Office, Microsoft Excel, Customer Service, Leadership, Sales, Training, Program Management, Coaching, Team Building
Education
New Mexico State University
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
The University of Dallas
N/A, Philosophy
Cricket Wireless September 2009 - Present
Afni, Inc. August 2007 - September 2009
Randolph College October 2006 - May 2007
Skills
Management, Sales, Customer Experience, Customer Service, Store Management, Microsoft Office, Microsoft Excel, Leadership, Strategic Planning, Time Management, Team Building, Spanish, Instructor-led Training, Performance Management, Staff Development, Call Centers, Career Development, Customer Retention, Coaching, Mentoring, Customer Satisfaction, Team Leadership, Training
Education
Randolph College 2005 — 2006
Flowing Wells High School 2001 — 2005
University of Arizona
Bachelor’s Degree, Psychology
Pima Community College
Associate’s Degree, Liberal Arts and Sciences, General Studies and Humanities
Arizona Army National Guard July 2008 - Present
Securitas Security Services USA, Inc. March 2012 - May 2014
Afni, Inc. March 2009 - October 2009
Skills
Microsoft Office, Military Logistics, Food Service Operations, Management, Security, Customer Service, Microsoft Word, Microsoft Excel, PowerPoint, Active DoD Secret...
Education
University of Arizona 2015 — 2018
Bachelor of Science (B.S.), Chemical Engineering
Pima Community College 2014 — 2016
Associate of General Studies (A.G.S.), Chemical Engineering, 3.47
Ironwood Ridge High School 2003 — 2007
3.67
AT&T August 2013 - Present
FIS February 2013 - August 2013
Afni, Inc. September 2012 - January 2013
JAY INFOTECH LIMITED December 2010 - December 2011
CyberQ Consulting December 2009 - November 2010
HCL Infosystems Ltd May 2008 - October 2009
Skills
BGP, Cisco Technologies, Networking, OSPF, Cisco Routers, EIGRP
Education
Sardar Patel University 2004 — 2007
Bachelor of Engineering In Information Technology, Computer Science
Dharmsinh Desai Institute of Technology 2001 — 2003
Diploma in Computer Engineering, Computer Science
Global Logistic Properties (GLP) July 2015 - Present
LaSalle Investment Management October 2013 - June 2015
PwC August 2012 - October 2013
Illinois State University 2011 - 2012
Afni Inc August 2010 - December 2011
PwC January 2011 - March 2011
Skills
Auditing, Financial Statements, Variance Analysis, Accounting, Financial Reporting, Fund Accounting, Real Estate Transactions, Project Management, Financial Analysis, Risk Assessment, Financial Statement..., Consolidated Financial..., Finance, Budgets, Financial Accounting, Leadership, Management, Microsoft Excel, Microsoft Office, PowerPoint, Time Management
Education
Illinois State University 2007 — 2012
Master's, Accountancy
Concentrix June 2014 - November 2014
Tax Solutions January 2010 - July 2010
Afni, Inc May 2006 - December 2008
Skills
Mac OS, Microsoft Office, Microsoft Excel, Microsoft Word, Data Entry, Drake Tax Software, QuickBooks, Outlook, Receptionist Duties, Front Office, Administrative..., Customer Service, Sales, Invoicing, Payroll, Office Management, Teamwork, Training, Human Resources, Employee Relations, Call Centers
Education
Auburn University 2004 — 2009
Bachelor of Science (BS), Finance, General
Stephenson High School
High School Diploma
Marina Care Center SNF/Sub-Acute August 2014 - Present
Workway Staffing July 2014 - August 2014
Randstad Staffing February 2013 - April 2013
Cathay Bank July 2007 - February 2013
AppleOne Staffing - Cathay Bank July 2007 - October 2007
AFNI, Inc September 2006 - June 2007
Los Angeles County January 2001 - September 2006
Skills
Research Information, Banking, OFAC, KYC, FinCEN, Microsoft Windows 98, Microsoft Excel, Outlook Express, Compliance Support, Executive Office..., Typing, 10 Key Touch, Communication, QuickBooks, Lotus Notes, Subpoenas, Correspondences, Training Facilitation, File, General Office..., Nursing Care, Vital Signs, Blood Pressure, Catheters, Feeding, Personal Grooming, Hygiene, Range of Motion, Dementia, Hospice, Senior Living..., Skilled Nursing Facility, Bathing, Clerical Work, Deposits, Policy, Invoicing, Training, Nonprofits, Fundraising, Team Building, Public Speaking, Social Media, Marketing, Healthcare
Education
Downey Adult School 2015 — 2015
Certificate, Phlebotomy Technician/Phlebotomist, B+
Pathways College Healthcare and Nursing 2013 — 2013
Diploma, Certified Nursing Assistant/Home Health Aide, A+
Everest College formerly Bryman College 1999 — 1999
Diploma, Medical Assistant, A+
Canoga Park High 1983 — 1985
High School Diploma, Education/General
Afni, Inc. June 2014 - December 2014
CUNA Mutual Group January 2013 - January 2014
Liberty Mutual January 2011 - January 2013
Liberty Mutual October 2008 - January 2011
Liberty Mutual Group April 2006 - October 2008
Rainmaker Systems Inc 2005 - 2006
Dell 2004 - 2005
Dell 2001 - 2004
Dell 1997 - 2001
Trase Miller Inc 1996 - 1997
Skills
Change Management, Team Building, Customer Satisfaction, Employee Engagement, Customer Relations, Customer Experience, Coaching, Call Center, Workforce Management, Strategic Planning, Sales Management, Process Improvement, Team Leadership, Mentoring, Customer Service, Account Management, Operations Management, Performance Management, Consultative Selling, New Business Development, Salesforce.com, Problem Solving, P&L Management, Program Management, Product Management, Sales Support, Business Process..., Forecasting, Hiring, People Management, Strategy Development, Outsourcing, Lead Generation, Insurance, Six Sigma, Marketing Strategy, Sales Operations, Retail, Employee Relations, Budgeting, Business Analysis, Team Management, Vendor Management, Negotiation, Product Development, Selling, Management, Sales, Cross-functional Team..., Strategy
Education
The University of Texas at Austin 1981 — 1984
Bachelor of Journalsim, Public Relations
Brigham Young University 1978 — 1981
Communcations
looking for job opportunities May 2015 - Present
Milgard Windows & Doors April 2015 - May 2015
Afni, Inc. October 2014 - January 2015
Skills
Desktop Computers, Web Design, Photoshop, Administrative..., Learn New Software..., Computer Systems..., Computer Hardware
Education
Pima Community College 2014 — 2015
High School
Independent January 2015 - Present
Kenergy LLC May 2015 - August 2015
Southern Folger Detention Equipment Company LLC February 2015 - May 2015
Enersafe, Inc October 2013 - January 2015
TC Safety, Inc. April 2012 - January 2015
NOVA Safety September 2013 - September 2013
Mason Well Service August 2013 - September 2013
Chuck E. Cheese's February 2012 - April 2012
Afni, Inc March 2011 - December 2011
Afni, Inc August 2009 - March 2011
Skills
Training, First Aid, Hazardous Materials, Management, Supervisory Skills, Industrial Safety, Occupational Health, Accident Investigation, Safety Management..., Customer Service, Hazard Analysis, Leadership, Risk Assessment, Call Center, Software Documentation, Coaching, Instructional Design, Microsoft Office, Cpr Certified, Employee Training, Call Centers, Leadership Development, Safety Training, Training Delivery, Performance Management, System Administration, Process Improvement, Instructor-led Training, Quality Assurance, Time Management, Oilfield, Microsoft Excel, Data Entry, PowerPoint, Microsoft Word, OSHA Record Keeping, Cash Register, Cash Handling Experience, Restaurant Management, Excel, Documentation, Certified Urine..., confined space..., certified CPR instructor, PEC Safeland Instructor..., Safety, ISNetworld, Safety Compliance, Rig & Plant Inspection, Defensive Driving...
Education
University of Phoenix 2009 — 2011
MAed, Adult Education and Training, Performance Development
Angelo State University 2003 — 2007
BA Communication, Advertising, Public Relations, Spanish
Monahans High School 1999 — 2003
Diploma, General Education
Afni, Inc. June 2015 - Present
Pekin Hospital August 2012 - June 2015
Gibson Area Hospital and Health Services March 2011 - August 2012
Morton Metalcraft (now Matcor Metal Manufacturing) November 2007 - March 2011
21st Century Solutions June 2000 - November 2007
McLean County Unit 5 School District March 1999 - July 2000
State Farm Insurance April 1997 - March 1999
IAA Trust October 1994 - April 1997
The Aaron Leasing Company March 1990 - October 1994
Skills
Windows Server, Microsoft Exchange, Microsoft SQL Server, Backup Exec, CommVault, IT Management, Help Desk Support, Switches, Firewalls, VPN, Network Security, Cisco Technologies, Active Directory, CCNA, Disaster Recovery, Networking, SAN, Servers, Software Installation, Team Building, Troubleshooting, VMware
Education
Southern Illinois University, Edwardsville 1986 — 1990
Bachelor's degree, Management Information Systems, General, 3.75/4.0
NCHS
NCHS
NCHS
Textbroker International March 2013 - Present
Textbroker International March 2013 - Present
Afni, Inc. July 2008 - April 2009
Librarian December 2006 - July 2008
Skills
Creative Writing, Speech Writing, Public Relations, Report Writing, Social Media Marketing, Customer Service, Leadership, Call Centers, Training, Customer Satisfaction, Team Leadership, Process Improvement, Team Management, Sales, Outsourcing
Education
University of Phoenix 2010 — 2012
Bachelor’s Degree, Communications, 3.0
Cental Alabama Community College 2003 — 2005
Associate’s Degree, English Language and Literature/Letters, 3.0
Werner Enterprises May 2015 - Present
Risk Free Security February 2015 - May 2015
May Trucking June 2014 - September 2014
Afni, Inc. June 2012 - December 2013
Rent-A-Center June 2006 - February 2010
US Army June 1994 - September 2005
Skills
Help Desk Support, Networking, Operating Systems, Laptops, Customer Service, Troubleshooting, Microsoft Office, Call Centers, Windows, Process Improvement, Truck Driving
Education
University of Phoenix 2012 — 2013
Information Technology
University Northern Colorado 2010 — 2012
Information Technology
Miltec, A Ducommun Company May 2015 - Present
142nd Battle Field & Surveillance Brigade (Alabama National Guard) December 2009 - Present
SNMP Technologies November 2014 - April 2015
Northrop Grumman November 2013 - October 2014
Emco Technologies June 2012 - October 2013
Afni Inc May 2008 - November 2009
Skills
Firewalls, Servers, Routers, VPN, Switches, Security+, A+, Niagara AX, CCNA, CCNA Security, McAfee SIEM, Solarwinds Monitor, RANCID
Education
JF Drake State Technical College 2012 — 2013
Associate's Degree, Computer and Information Systems Security/Information Assurance, 3.8
Fort Gordon Signal Battalion 2012 — 2012
Auburn University 2005 — 2008
Pre Electrical Engineering
Yardi March 2014 - Present
Alexander + Hughes Advertising April 2014 - July 2014
Rainbow Design Service August 2007 - December 2013
Afni, Inc. October 2002 - May 2007
Skills
Marketing, Management, Leadership, Customer Service, Social Networking, Time Management, Budgets, Supervisory Skills, Marketing Strategy, Team Building, Operations Management, Microsoft Office, AutoCAD, InDesign, Construction, Bentley Microstation, Program Management, Revit, Photoshop, Telecommunications, Sales Process, Cold Calling, Architectural Drawings, Market Research, Social Media Marketing
Education
Fort Hays State University 2014 — 2016
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Western Kentucky University 2002 — 2007
Bachelor of Science (B.S.), Industrial Technology/Technician, Architecture
Trojan Labor December 2014 - Present
Omni Group North America October 2013 - March 2014
Afni, Inc. February 2012 - July 2013
Clearwire August 2010 - April 2011
Sitel September 2007 - November 2009
Skills
Customer Service, Data Entry, Microsoft Excel, Customer Satisfaction, Training, Customer Relations, Multi-line Phones, Typing 50wpm, Microsoft Office, Customer Retention, Collections, Retail, Call Centers, Outlook, Invoicing, Cashiering, Cash Handling, Microsoft Word, Technical Support, Telephone Skills, Time Management, Customer Experience, Sales, Teamwork, Marketing, PowerPoint, Account Management, Inventory Management, Team Leadership, Retail Sales, Social Networking, Phone Etiquette, Social Media, Event Planning, Coaching, Leadership, Team Building, Dispatching, Payroll, Payment Card Processing, Filing, File Management, Multi-line Phone
Education
Kaplan University 2011 — 2012
none (didn't finish), Paralegal Studies
Desert Rose Adult High School 2006 — 2006
GED, GED
V-Rooms Virtual Data Rooms 2007 - Present
TandyBrands Accessories, Inc. August 2006 - February 2007
Clear Technologies, Inc June 2006 - July 2006
Afni, Inc. April 2006 - July 2006
eChalk, Inc. January 2006 - May 2006
Red Oak High School August 2002 - December 2005
Lancaster Intermediate School November 2001 - May 2002
Girl Scouts Cross Timbers Council January 2001 - October 2001
Geac Enterprise Solutions, Inc. April 1997 - November 2000
Kurt Salmon Associates June 1994 - April 1997
Skills
Project Management, Operations Management, Change Management, Customer Service, Business Process..., Performance Improvement, Corporate Training, Curriculum Development, Start-ups, Strategic Planning, Mergers, Staff Development, Business Strategy, Budgets, Team Building, Coaching, Business Analysis, Program Management, Public Speaking, Strategic Partnerships, Due Diligence, Training, Mergers & Acquisitions, Leadership, Telecommunications, Venture Capital, Management Consulting, Management, Leadership Development, Sales, Finance
Education
Auburn University 1985 — 1989
BSA, Accounting
Afni January 2015 - Present
eRecyclingCorps - Redefining the Mobile Ecosystem 2013 - 2014
Afni, Inc. January 2011 - December 2013
CenturyLink 2006 - January 2011
Embarq 2002 - 2006
Sprint 1998 - 2002
Education
Truman State University 1973 — 1977
Bachelor of Science
State Farm August 2014 - Present
State Farm March 2011 - July 2014
Suzi Davis Travel August 2009 - July 2010
Afni, Inc. January 2006 - August 2009
Education
Illinois State University
Bachelor's Degree, Communication, General
McGladrey September 2007 - Present
AFNI, Inc January 2006 - August 2007
Skills
Accounting, GAAP, Financial Reporting, Auditing, Financial Accounting, Financial Analysis, General Ledger, CPA, Tax, Internal Controls, Internal Audit, QuickBooks, Sarbanes-Oxley Act, US GAAP, Financial Statements, Analysis, Corporate Finance, Assurance, Variance Analysis, External Audit
Education
Illinois State University 2002 — 2007
Bachelor's, Accounting & Information Systems
OrderUp, a Groupon company August 2015 - Present
Strategic Measurement and Evaluation, Inc. March 2014 - August 2015
Afni, Inc. May 2013 - March 2014
Illinois Business Consulting January 2013 - May 2013
Afni, Inc. March 2012 - May 2013
Strategic Measurement and Evaluation, Inc. September 2007 - March 2012
MetriTech, Inc. December 1999 - September 2007
Skills
General Management, Leadership, Business Development, Entrepreneurship, Strategic Planning, Consultative Sales, Marketing Strategy, Negotiation, Financial Analysis, Project Management, Account Management, Consulting, Operations Management, Professional Development, Graphic Design
Education
University of Illinois at Urbana-Champaign
MBA, Business Administration
Eastern Illinois University
BS, Career and Organizational Studies
Leidos November 2012 - Present
AUVSI Foundation 2011 - 2014
SAIC November 2012 - September 2013
Wells Fargo July 2011 - August 2012
Afni, Inc. March 2010 - May 2011
Skills
Accounting, Management, Financial Analysis, Analysis, Accounts Receivable, Customer Service, Revenue Recognition, Process Improvement, Finance, Microsoft Excel, Data Analysis, Strategy, Government Contracting, DoD, Costpoint, DCAA, Contract Management, Variance Analysis, Hyperion Reports, Accruals, Strategic Financial..., Sarbanes-Oxley Act, Deltek, Coaching, Loans, Banking, Credit, Portfolio Management, Financial Planning, Program Management
Education
University of Arizona, Eller College of Management 2006 — 2009
Bachelor of Science (BS), Finance, General
Fo' Fizzle January 2015 - Present
Talk2REP July 2014 - March 2015
Talk2Rep June 2014 - March 2015
Self-Employed August 2012 - March 2014
Urban Lending Solutions July 2011 - July 2012
Afni, Inc. October 2010 - July 2011
Skills
Customer Service, Team Building, Conflict Resolution, Sales, Leadership, Microsoft Excel, Microsoft Word, Call Centers, Social Networking, Typing, Time Management, Flexible Schedule, Troubleshooting, Chat, Web Chat, Chatter, Blogging, Women Owned Business, Skilled Multi-tasker, Active Learning, Active Listening, Empathetic, Professional, Friendly, Customer Satisfaction, Customer Experience, Written Communication, Written Correspondence, Written Expression, Oral Communication, Intercultural..., Problem Solving, Needs Analysis, Needs Assessment, Internet Research, Research, Telephone Skills, English Grammar, Interpersonal Skills, Interpersonal..., Interpersonal Leadership, Long-term Customer...
Education
Regis University 2015 — 2016
Bachelor of Applied Science (B.A.Sc.), Applied Psychology
West High School 2002 — 2006
Red Rocks Community College
Associate, Psychology
Afni, Inc December 2008 - January 2015
Afni, Inc. November 1997 - December 2008
Convergys (Matrixx/Wats) April 1993 - October 1997
CFO Services 1992 - 1993
May Telemarketing 1989 - 1992
Skills
Call Center, Workforce Management, Inbound Marketing, Customer Experience, BPO, Customer Satisfaction, Outsourcing, Customer Service, Telemarketing, Performance Management, Leadership Development, Employee Engagement, Strategic Planning, Coaching, Leadership, Team Building, Vendor Management, Process Improvement, Customer Retention, Operations Management, Organizational..., Management, Call Centers, Training, Recruiting, Strategy, Program Management, Sales, Telecommunications, Contact Centers, Sales Management, Team Leadership, Start-ups, Change Management, Business Analysis, Employee Relations, Talent Management
Education
University of Missouri - Columbia 1985 — 1986
Journalism
University of Nebraska - Omaha 1981 — 1985
BS, Broadcasting/Journalism
North High School 1978 — 1981
High School Diploma
Afni, Inc. October 2013 - Present
Afni, Inc. July 2013 - October 2013
Rwandan Orphans Project January 2012 - August 2013
San Diego State University January 2013 - June 2013
Milagro Farm Vineyards and Winery October 2012 - June 2013
Freelance July 2012 - June 2013
Sorrento Commercial Properties June 2012 - June 2013
Entrepreneurial Management Center- San Diego State University September 2012 - December 2012
Pure Barre June 2008 - December 2010
Frost & Sullivan May 2010 - June 2010
Skills
Microsoft Office, Mac OS X, Social Media, Mindbody Client..., Event Management, Event Planning, Corporate Events, Social Entrepreneurship, Social Media Marketing, Customer Service, Entrepreneurship, Business Development, Public Speaking, Public Relations, Nonprofits, Fundraising, Web Content, Web Marketing, CRM, Hosting Events, Market Research, Relationship Management, Google Analytics, Google Adwords, Strategic Partnerships, Integrated Marketing, Management, Online Marketing
Education
San Diego State University-California State University 2011 — 2013
Master of Business Administration (M.B.A.), International Business
Hofstra University 2007 — 2010
Bachelor of Business Administration (B.B.A.), International Business
Farnsworth Group, Inc. 2010 - Present
Afni, Inc. 2007 - 2010
Electrolux Home Care Products North America 2006 - 2007
McLean County Government 2005 - 2005
Illinois State University 2004 - 2005
Skills
Employee Relations, Human Resources, Employee Benefits, Employee Engagement, Personnel Management, Onboarding, Recruiting, Performance Management, Deferred Compensation, HR Policies, Employee Handbooks, Benefits Administration, Payroll, Succession Planning, Workers Compensation, Talent Acquisition, Management, Job Descriptions, Leadership Development, Performance Appraisal, Organizational..., Talent Management, HRIS, Workforce Planning, Training, Compensation & Benefit, Technical Recruiting, Labor Relations, Compensation, Leadership, Team Building, Coaching
Education
Illinois State University 2004 — 2005
MBA, Business Administration, Management and Operations
Illinois State University 1999 — 2003
BS, HR Management
Caterpillar Inc. May 2013 - Present
CTB, Inc. January 2012 - April 2013
TEKsystems March 2011 - November 2011
PDS Technical Services October 2006 - December 2010
AFNI, inc. October 2005 - October 2006
Skills
Troubleshooting, Software Documentation, Technical Support, Testing, SharePoint, System Administration, Microsoft Office, Databases, Call Centers
Education
Illinois State University 2000 — 2004
B.S., Sociology
The Lincoln Courier May 2015 - Present
Afni, Inc. February 2015 - May 2015
The Lincoln Courier March 2012 - February 2015
The News-Gazette August 1989 - January 2012
The Pantagraph May 1986 - December 1988
Skills
Customer Experience, Sales Management, Community Relations, Marketing, Social Media Marketing, Loyalty Marketing, Graphic Design, Newspaper, Copy Editing, Building Customer..., Call Center Development, Promotions, Building Relationships, Call Center, Outside Sales, Goal-driven leader, Digital Marketing, Community Development, Sales, Public Relations, Advertising, Management, Customer Service, Call Centers, Newspapers, Training, Social Networking, Online Marketing, Copywriting, Advertising Sales, Social Media, Team Building, Customer Retention, Marketing Communications, Event Planning, SEO, Internal Communications, Publishing, Cold Calling, Customer Satisfaction, Editing, Facebook, Press Releases, Account Management, Leadership, Marketing Strategy, Email Marketing, Multimedia, Time Management, Blogging
Education
Parkland College 1982 — 1984
Associates
Champaign Central HIgh School 1977 — 1981
Diploma
The Home Depot April 2015 - May 2015
PATH, Inc. September 2008 - June 2013
Comfort Keepers June 2007 - July 2008
AFNI, Inc. September 2006 - July 2007
UPS August 2006 - September 2006
Stevenson Center for Community and Economic Development August 2005 - May 2006
Bay Street Ale House 1996 - 1998
US Navy July 1992 - July 1997
Skills
Research, Community Outreach, Healthcare, Microsoft Office, English, Public Speaking, Time Management, Nonprofits, Fundraising, Teaching
Education
Illinois State University 2002 — 2006
Illinois Central College 1998 — 1999
Afni, Inc. Business Development SpecialistAFNI, Inc.1997 - Present
Education
Illinois State University 2001 — 2004
MS, Nutrition, Family and Consumer Science
Quincy University 1988 — 1992
SONORAN SCHOOLS INC. August 2015 - Present
Fleetgistics February 2012 - Present
Afni, Inc. December 2010 - March 2013
Raytheon May 2009 - August 2010
SONORAN SCHOOLS INC. August 2005 - May 2008
Daisy Early Learning Academy May 2006 - August 2007
Skills
Matlab, Microsoft Office, C, Microsoft Excel, C, Microsoft Word, PowerPoint, Teamwork, Customer Service, AutoCAD, Java, Windows, Programming, English, Photoshop, HTML, Research, VHDL, Labview, Pspice, Manufacturing, Troubleshooting, Financial Analysis, Project Planning, Time Management, Public Speaking, Social Media, Microcontrollers, Embedded Systems, Team Leadership, Electrical Engineering, Engineering, Electronics, JavaScript, Leadership, Project Management, Multisim, PCB design
Education
University of Arizona 2008 — 2012
Bachelors of Science, Electrical and Electronics Engineering
Pima Community College 2006 — 2008
Associate’s Degree, Science, 3.45
Sonoran Science Academy 2001 — 2006
High School, General Studies, 3.75
Afni, Inc. August 2014 - Present
Accountemps June 2012 - Present
Bakehouse Bread Company March 2010 - January 2014
US Army July 2005 - June 2009
Skills
Microsoft Excel, PowerPoint, Negotiation, Microsoft Word, Teamwork, Transportation, Peachtree, Spanish, Microsoft Office, Access, Customer Service, Baking, QuickBooks, Visual Basic, Strategic Planning, SQL, Sage MAS200, SAS, SAP ERP
Education
University of Arizona
Accounting
Pima Community College 2010 — 2013
Associate's degree, Business Administration, 3.58 GPA
University of XXXXX 2001 — 2005
Bachelor of Arts (B.A.), English Literature (British and Commonwealth)
Caterpillar Inc. March 2015 - Present
Caterpillar June 2011 - Present
Chestnut Health Systems February 2010 - 2011
Grand Bear Resort July 2006 - October 2008
Afni, Inc April 2004 - July 2006
Afni, Inc. March 2002 - April 2004
Kohl’s Department Store November 2000 - February 2003
Afni, Inc February 2000 - March 2002
Triax Cablevision 1995 - 1999
Skills
New Hire Orientations, Deferred Compensation, Performance Management, FMLA, Talent Acquisition, Call Centers, Personnel Management, Workforce Planning, Succession Planning, Organizational..., Change Management, Time Management, Talent Management, HRIS, Recruiting, Employee Engagement, HR Policies
Education
Illinois Central College
General Business and Medical Classes
Sparland High School
Afni, Inc. 2007 - Present
Affina Corporation 1999 - 2007
SVI Systems, Inc. 1996 - 1999
Price Waterhouse 1993 - 1996
Education
Illinois Wesleyan University 1989 — 1993
B.A., Accounting
CIT Trucks, Inc. October 2014 - Present
Afni January 2012 - October 2014
Afni, Inc. May 1999 - December 2011
Salem Children's Home December 1990 - May 1999
Skills
Benefits Administration, HRIS, Employee Benefits, FMLA, Deferred Compensation, PeopleSoft, Performance Management, Human Resources, Employee Engagement, Payroll, HR Policies, Kronos, Workers Compensation, Process Improvement, Compensation Structures, UltiPro, Financial Analysis, Financial Reporting, Financial Accounting, Policy, Onboarding, New Hire Orientations, Succession Planning, Talent Acquisition, Insurance, Budgets, Employee Relations, Management, Leadership, Recruiting, Training, Talent Management
Education
Illinois State University 1983 — 1985
B.S.
Illinois Central College 1981 — 1983
Associates Degree
Afni, Inc. May 2015 - Present
Parker Consulting, Inc. September 2011 - May 2015
Govinda's Restaurant August 2000 - September 2007
Time/life Books February 1985 - August 1997
Richard Day Research September 1981 - May 1985
Skills
Illustrator, Painting, Photography, Contemporary Art, Visual Arts, Art, Sculpture, Drawing, Fine Art, Teaching, Books, Facebook, Museums, Art History, Arts Administration, Poetry, Performing Arts, Music
Education
Anne Arundel Community College 1981 — 1982
none, Drama and Dramatics/Theatre Arts, General, B
Afni, Inc. June 2015 - Present
Education
Gujarat University 1997 — 2002
BE, electrical
Muktajivan
F&P Georgia May 2012 - December 2013
Afni, Inc. June 2008 - March 2012
Bledsoe Auto Center December 2005 - June 2008
Skills
SolidWorks, Hands-on Technical, Microsoft Office, ANSYS, MSC Adams, Matlab, Customer Service, Automotive Repair, Russian language...
Education
Auburn University 2011 — 2015
Engineer’s Degree, Mechanical Engineering
Southern Union State Community College 2006 — 2011
Associate’s Degree, Science
Badger Metal Trims, Inc October 2004 - January 2011
American TV of Madison October 2003 - July 2004
Afni, Inc April 2003 - October 2003
WAOE-TV August 2002 - October 2003
Education
Illinois State University 1998 — 2003
B.S., Sociology, Business
Colorado State University with the Black/African American Cultural Center June 2011 - June 2012
Afni, Inc December 2010 - June 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Outlook, Event Planning, Budgets, Team Building, Research, Data Entry, Interpersonal..., Leadership, Organization, Oral & Written..., Interviewing Skills, Student Recruiting, Relating to Clients, Empathy, Team-oriented, Learning Quickly, Payroll, Mentoring, Follow Through
Education
Colorado State University 2006 — 2010
Bachelor of Arts (B.A.), Communication Studies
Colorado State University
Bachelor of Arts, Communication Studies
Denver mattress February 2011 - March 2012
Afni Inc April 2009 - August 2010
Afni Inc October 2008 - April 2009
Skills
microsoft word, PowerPoint, interpersonal skills, analytics, qualitative research, Social Skills, Analytics, Qualitative Research, Microsoft Word
Education
Heartland Community CollegeAssociates Normal IllinoisMay 2010
Political Science
Illinois State University
Bachelors of Arts, Politics and Government; comparative Politics/international relations
Afni, Inc. September 2014 - September 2015
Purdue College of Technology 2009 - 2013
Pendleton Heights High School 2007 - 2009
King Hun Restaurant 2002 - 2007
Skills
Microsoft Office, Team-oriented, Problem Solving, Critical Thinking, Experience working with..., Schedule / Planning, Multilingual, Cross-cultural..., Interpreting, Process Scheduler, Customer Service, Research, PowerPoint
Education
Anderson University 2013 — 2014
Master of Business Administration (MBA), Business Administration, Management and Operations
Purdue University 2009 — 2013
Bachelor's degree, Organizational Leadership
Enigma Escape Rooms March 2015 - June 2015
Journeys January 2014 - March 2015
Bears Country Saloon August 2013 - February 2014
Afni, Inc. October 2012 - May 2013
Tradehome Shoe Stores February 2012 - October 2012
Finish Line February 2009 - February 2012
Fanzz November 2010 - September 2011
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Retail, Customer Service
Education
University of Northern Colorado 2009 — 2010
Journalism
University of Northern Colorado 2009 — 2010
N/A, Journalism
Lesh Household January 1995 - Present
Ft. Benning Schools March 2010 - May 2011
AFNI, Inc. April 2007 - February 2009
Skills
Typing, Microsoft Excel, Cpr Certified, Photoshop, Microsoft Word, PowerPoint, Event Planning, Data Entry
Education
Columbus State University 1985 — 1990
Bachelor of Science, Parks and Recreation Administration
Afni Inc. July 2008 - Present
Education
Fortis College-Montgomery, AL (Nursing Campus) 2011 — 2011
Certification Program, Medical X-ray Techincan
Alabama State University 2001 — 2006
Bachelor of Science, Recreational Therapy
USAA February 2007 - Present
AFNI, INC September 2002 - November 2006
Skills
Insurance, Strategic Financial..., Retirement Planning, Banking, Investments, Underwriting, Credit, Call Center, Retirement, Risk Management, Asset Allocation, Training, Management
Education
Auburn University
Bachelor of Arts, English (Business & Technical Writing)
University of Phoenix
Master, Business Administration
Afni, Inc. October 2014 - Present
Centaur Building Services December 2011 - April 2014
Afni, Inc. October 2005 - October 2006
Opelika-Auburn News July 2003 - May 2004
Afni, Inc. March 2001 - December 2002
Skills
Customer Satisfaction, Microsoft Office, Customer Service, Quality Assurance, Agile Testing, Microsoft Excel, Quality Auditing, Call Center Development, Performance Management, Complaint Management, Strategic Planning, Microsoft Word, Call Center, Data Entry, Call Centers, Outlook, Public Speaking, Sales Management, Social Media, Software Documentation, Telephone Skills, Time Management, Training
Education
Southern Union State Community College 1998 — 1999
Cosmetology/Cosmetologist, General
Auburn High School 1993 — 1997
Anthem, Inc. November 2012 - Present
Afni Inc June 2011 - November 2012
Sedgwick County Special Education August 1997 - May 2010
Skills
Call Center, Telecommunications, Customer Experience, Customer Satisfaction, Contact Centers, Customer Retention, Customer Service, Team Management, Service Delivery, Workforce Management, Customer Support, Team Leadership, VoIP, GSM, Avaya
Education
Baker College Center for Graduate Studies 2003 — 2007
Human Resourses Management
Afni, Inc. June 2015 - Present
Afni, Inc. June 2013 - June 2015
Foot Locker June 2010 - June 2013
Skills
Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Inventory Management, Retail, Visual Merchandising, Teamwork, Time Management, Inventory Control, Store Management, Loss Prevention, Team Leadership, Cashiering, Leadership, Outlook, Data Analysis, Analysis, Forecasting, Store Operations, Research, Access, Data Entry, Sales Management, Photoshop, Training, Customer Satisfaction, Sales, Budgets
Education
Auburn University 2008 — 2013
Bachelor of Engineering (B.E.), Industrial Engineering
Southern Union State Community College 2007 — 2008
General Studies
Afni, Inc. March 2015 - Present
Amdocs March 2013 - February 2015
GENPACT May 2010 - February 2013
Walgreens August 2001 - April 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Budgets, Strategic Planning, Accounts Receivable, Financial Analysis, SAP
Education
Southern Illinois University, Carbondale 1997 — 2001
Bachelor of Applied Science (B.A.Sc.), Finance, General
Southern Illinois University, Carbondale 1997 — 2001
Bachelor of Science (B.S.), Finance, General
Afni, Inc. July 2014 - December 2014
WellPoint June 2013 - November 2013
Afni May 2011 - April 2013
Afni November 2008 - April 2011
Afni May 2008 - November 2008
American General Life Companies February 2006 - January 2008
Liberty National Life Insurance Company September 2005 - February 2006
Auburn Mazda February 2005 - December 2005
United States Air Force August 2000 - August 2004
Skills
Customer Service, Training, Call Centers, Sales
Education
Southern Union State Community College 2010 — 2012
Business Administration and Management, General
Troy University
Associate of Science (A.S.) - Global Business Management, Business Administration and Management, General
Afni, Inc. June 2013 - Present
Heartland Community College September 2012 - September 2015
The Men's Wearhouse, Inc January 2002 - May 2012
Skills
Leadership, Management, Research, Retail, Sales, Teaching
Education
Heartland Community College 2011 — 2012
Computer Systems Networking and Telecommunications
Fox Valley Technical College 2002 — 2006
Associate's degree, Accounting
Afni, Inc. August 2014 - December 2014
The University of Arizona 2009 - 2009
Walt Disney World August 2006 - January 2007
Skills
Microsoft Office, Social Media, Public Speaking, Event Planning, Microsoft Excel, PowerPoint, Microsoft Word, Leadership, Photoshop, Editing
Education
Pima Community College 2013 — 2014
Certificate of Animation and Screen Writing, Art
University of Arizona 2008 — 2011
Studio Art, Art/Art Studies, General
Right At Home April 2015 - Present
Afni, Inc. December 2013 - February 2015
Shell May 2013 - September 2013
D&L Education October 2010 - February 2011
D&L Education June 2008 - September 2010
private October 2009 - July 2010
Skills
Customer Service
Education
Pima Community College
Associate of Arts and Sciences (AAS), Registered Nursing/Registered Nurse
Afni, Inc. December 2013 - May 2015
Steak n Shake November 2012 - October 2014
Gap Inc. June 2011 - August 2012
Family Matters, Inc. August 2009 - May 2012
City of Evanston March 2011 - June 2011
Skokie Park District August 2008 - November 2008
Youth Job Center June 2005 - July 2006
Skills
Efficiency, Dependable Team Player, Determined to Succeed, Teamwork
Education
Heartland Community College 2013 — 2013
Currently Attending, Social Work
Niles North High School 2006 — 2010
High School diploma, General Studies
24-7 Intouch February 2015 - Present
Afni, Inc. April 2014 - October 2014
T-Mobile November 2012 - January 2013
Retail Technology Group October 2011 - August 2012
East Bay Sotheby's International Realty December 2009 - April 2010
Nelson Staffing August 2008 - February 2009
Radiant Systems Inc. August 2007 - July 2008
NCR Corporation September 2003 - November 2004
Bayside Medical Group, Inc. June 2002 - September 2004
Skills
Management, Security Management, Customer Service, Security, Retail, Computer Proficiency, Computer Hardware..., Computer Hardware..., Computer Repair, Typing, Time Management, Avaya IP Telephony, Microsoft Excel, Microsoft Word, Microsoft Office, PowerPoint, Outlook, Call Centers, Customer Satisfaction, Customer Relations
Education
Heald College-Hayward 2002 — 2004
Associate of Science (AS), Computer Science
Hgs LLC July 2005 - November 2012
Hinduja Global Solutions 2005 - 2012
Afni, Inc. November 1998 - June 1999
Foster & Gallagher January 1995 - November 1998
Skills
Customer Service, Sales, Excellent customer..., Professional Mentoring, Training & Development, Social Media, Cashiering, Online Marketing, Online Advertising, Online Research
Education
Illinois Central College
General Business; Business, Marketing and Communications
Midstate College
Business Administration; Business Administration and Organizational Development
Discount Cab Company July 2012 - May 2013
Afni, Inc. January 2012 - July 2012
RMS/iQOR November 2010 - May 2011
TeleTech October 2002 - August 2009
Dreamco Media, Inc. June 2007 - January 2009
Eegee's, Inc. March 2000 - October 2002
Skills
Unreal Engine 4, Autodesk Maya, Blender, Adobe Creative Suite, C#, JavaScript, HTML, Autodesk Mudbox, Unity3D, Customer Service, 3D Animation, xNormal
Education
The Art Institute of Tucson 2012 — 2015
Bachelor of Arts (B.A.), Game Art and Design
Afni, Inc. 2014 - 2015
Education
Pima Community College 2009 — 2014
Biology/Biological Sciences, General
Father Purcell Memorial Exceptional Children's Center June 2014 - Present
Afni, Inc. April 2008 - June 2014
Education
Auburn University 2007 — 2012
Bachelor's Degree, Social Work
State of Arizona June 2015 - Present
City of Tucson October 2014 - June 2015
Sears Holdings Corporation March 2014 - October 2014
Afni, Inc. February 2011 - March 2014
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Windows, Windows Server, Phone Etiquette, Typing
Education
Colorado Technical University 2014 — 2018
Bachelor of Applied Science (B.A.Sc.), Computer/Information Technology Administration and Management
jewel-osco May 2015 - Present
jewel-osco May 2015 - Present
TeleSight, LLC September 2014 - April 2015
Stephanie's Discount Depot May 2014 - July 2014
Afni, Inc. June 2010 - March 2014
The Home Depot April 2013 - June 2013
Ace Hardware October 2012 - January 2013
Youthbuild Mclean County September 2009 - October 2010
Skills
Customer Service, Data Entry, Microsoft Word, Forklift Operation, Teamwork, Microsoft Excel, Leadership, Cashiering, Customer Satisfaction
Education
University of Phoenix 2014 — 2018
Bachelor's degree, Small Business Administration/Management
Youthbuild McLean County 2009 — 2010
High School Diploma, Basic Skills and Development
Afni, Inc.
Skills
Call Centers, Customer Satisfaction, Customer Experience, Team Leadership, Sales, Time Management, Data Entry, Customer Retention, Training
Education
Georgia Southern University 2013 — 2014
Bachelor of Business Administration (B.B.A.), Logistics, Materials, and Supply Chain Management
Under Armour September 2014 - Present
Under Armour September 2014 - Present
Vestas May 2014 - September 2014
Walmart January 2014 - May 2014
Afni, Inc. December 2012 - July 2013
Advanced Forming Technology May 2012 - September 2012
Advanced Forming Technology May 2011 - September 2011
Education
Colorado State University 2013 — 2015
Bachelor’s Degree, Economics, Business Administration
Front Range Community College 2012 — 2013
University of Northern Colorado 2011 — 2012