A.G. Ferrari Foods
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A.G. Ferrari Foods Employees
A.G. Ferrari Foods March 2014 - Present
Just Desserts October 2011 - March 2014
Northern California Perishable Foods Group January 2011 - January 2014
Save Mart Supermarkets January 2008 - September 2011
Dawn Food Products January 2008 - January 2011
Safeway January 2003 - January 2008
Balducci's January 2000 - January 2003
Roche Bros. Supermarkets January 1997 - January 1999
Kash n' Karry (Sweetbay) January 1995 - January 1997
Harris Teeter January 1993 - January 1995
Skills
Mergers, Customer Satisfaction, Market Research, Grocery, Retail, Food, Merchandising, Product Development, Strategic Planning, Food Industry, Operations Management, Management, Forecasting, Strategy, Income Statement, P&L Management, Marketing Strategy, Bakery, FMCG, Training, Leadership, Food Safety, Sales, Sales Management, Business Planning, Food Service, Recruiting, Inventory Management, Marketing, Team Building, Inventory Control, Profit, Frozen Food, Negotiation, Meat, Customer Service, Supermarkets, Sales Operations, Consumer Products, Private Label, Pricing, Purchasing, Key Account Development, Direct Store Delivery, IRI, Cross-functional Team..., Shopper Marketing, Distributors, Supply Chain, National Accounts
Education
Culinary Institute of America 1991 — 1994
A.O.S. Culinary Arts
The Culinary Institute of America January 2015 - June 2015
NGB Markets May 2014 - October 2014
Whole Foods Market July 2010 - November 2013
Flagship Staffing May 2008 - July 2009
bon appetit management company August 2005 - August 2006
Carmel Inn for Seniors October 2001 - July 2005
NBCI Internet May 2000 - December 2000
Bill Graham Presents, The Fillmore/ Shoreline Amphitheater August 1998 - August 2000
A.G. Ferrari Foods October 1999 - March 2000
Skills
Microsoft Office, Food Service, Food Industry, Food Safety, Time Management, Purchasing, Microsoft Excel, Invoicing, Accounts Receivable, Accruals, Account Management, Account Reconciliation, Records Management, Mac OS, QuickBooks, Peachtree, Pallet Jack, Open Office, Open to Buy Management, Inventory Management, Inventory Control, good organics, Operations Management, Employee Management, Employee Training, Customer Service, Customer Satisfaction, Merchandising, Social Media, Social Networking, Cooking, FIFO, Catering, Recruiting, Food & Beverage, Chef, Budgets, Hospitality, Food, Management, Wine, Culinary Management, Menu Costing, Food Cost Management, Alcoholic Beverages, Sales, Wine Tasting, Marketing, Recipes, Culinary Skills
Education
CCSF 1997 — 1999
Associate of Arts (A.A.), Hotel, Motel, and Restaurant Management
Cuesta College 1995 — 1996
Carmel High School 1990 — 1994
Ariosa Diagnostics June 2015 - August 2015
Cureline, Inc. August 2014 - June 2015
A.G. Ferrari Foods June 2014 - September 2014
Dignity Health August 2013 - May 2014
Stanford University June 2013 - August 2013
San Francisco Unified School District September 2012 - February 2013
Skills
Russian, Latin, Physics, C++, PowerPoint, Microsoft Excel, Computers, Calculus, Programming, Multilingual, Writing, Photoshop, Public Speaking, Editing, Java, Teaching, Facebook, Research, Social Media, Microsoft Office, Python, Cross-platform..., Rhetoric, Video Editing, European History, American History, Chemistry, Driving License, Dual Citizenship, C#, Mercurial, Software Documentation, Windows
Education
University of California, San Diego 2014 — 2018
Bachelor of Science (BS), Computer Engineering
Stuart Hall 2010 — 2014
High School, General Studies, 4.38
Peet's Coffee & Tea September 2013 - Present
AG Ferrari foods December 1997 - September 2013
Loaves & Fishes Centers March 1995 - September 1997
Skills
Retail, Profit, Training, Recipes, Sales, Culinary Skills, Hiring, Leadership, Merchandising, Wine, Team Building, Forecasting, New Restaurant Openings, Food Preparation, Customer Satisfaction, Recruiting, Inventory Control, Food Safety, Sales Management, Catering, Interviews, Kronos, Food Industry, Employee Relations, Project Management, Event Management, Marketing Strategy, Bartending, Sanitation, Menu Development, Event Planning, Mentoring Of Staff, Bakery, Gourmet, Italian cuisine, Food Service Sanitation, Inventory, Food Quality, Insite, Schedules, Community Outreach, Banquets, Microsoft Excel, Communication, Management, Budgets
Education
Portland Community College 1994 — 1996
Associate of Arts (AA), General Studies
AG Ferrari Foods March 2015 - Present
Studio of Good Living December 2013 - November 2014
Andronico's Kitchens October 2011 - December 2013
A. G. Ferrari Foods October 2011 - June 2013
Whole Foods Market July 2008 - July 2011
Whole Foods Market October 2004 - July 2008
Skills
Event Management, Event Planning, Catering, Food, Public Relations, Merchandising, Marketing Strategy, Menu Development, Food Preparation, Management, Culinary Skills, Social Media, Food & Beverage, Strategic Planning, Advertising, Sponsorship, Project Management, SMO, Return on Investment, Communications Planning, Social Media Marketing, Large Scale Events, Generating Revenue, Product Cost Analysis, Direct Sales, Sales Operations, Organizational..., Financial Forecasting, Sales Management, Exceed Sales Goals, Oral & Written..., Cooking, Culinary Management, Marketing, Customer Service, Sales
Education
California State University-East Bay 2003 — 2005
B.A., Sociology
College of San Mateo 2001 — 2003
A.A., Humanities
Andronico's Markets October 2014 - Present
Andronico's Markets September 2013 - Present
Andronico's Markets February 2013 - Present
Somethingful, LLC August 2011 - August 2013
A.G. Ferrari Foods February 2012 - February 2013
A.G. Ferrari Foods January 2011 - February 2012
A Training Company May 2011 - July 2011
A.G. Ferrari Foods October 2010 - January 2011
Canyon News January 2009 - January 2010
The SF News January 2009 - January 2010
Skills
Facebook, Twitter, Wordpress, Blogger, Photoshop, Illustrator, Constant Contact, Commerce V3, Aloha, QuarkXPress, Catalog Layout, Copywriting, Amazon Web Services..., Mobile Phone Apps, FileMaker, HTML, HTML 5, Web Design, Microsoft Office, Outlook, Adobe Acrobat, Online Retail, Prezi, Social Media, Marketing, Audacity, Customer Service, Google Analytics, Microsoft Word, Microsoft Excel, Copy Editing, Social Media Marketing, Mac, Email Marketing, Pinterest, Tumblr, Online Marketing, Social Networking, WordPress, Retail, Marketing Strategy, E-commerce, Sales, Strategy, Editing
Education
University of California, Irvine 2006 — 2010
B.A., Major: Literary Journalism Minor: Business Management
George Washington High School
The Wine Room September 2014 - Present
Wine Country Esperya August 2004 - Present
Thomas Fogarty Winery April 2014 - September 2014
Pianeta Ristorante May 2010 - May 2014
Alpine Meadows Ski Resort November 2005 - April 2013
Black Tie Ski Rentals of North Lake Tahoe November 2005 - January 2012
A.G. Ferrari Foods April 2007 - July 2009
St. Supery Estate Vineyards & Winery June 2006 - November 2008
Skills
Leadership, Marketing, Sales, Facebook, Event Management, Enthusiasm to learn, Highly Ambitious, Cooperative, Team-oriented, Persuasive Writing, Time Management, Extrovert, Assertiveness, Sociability, Psychology, Proposal Writing, Exceptional public..., Wine, Wine & Spirits Industry, Wine Tasting, Wine Tours, Hospitality Management
Education
University of Nevada-Reno 2009 — 2013
Bachelor of Arts (B.A.), Business Administration, Management, and Psychology
College of San Mateo 2006 — 2009
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
A.G. Ferrari Foods April 2007 - February 2012
A.G. Ferrari Foods December 2005 - April 2007
A.G. Ferrari Foods October 2004 - December 2005
California Culinary Academy August 2003 - September 2004
Joie de Vivre Hospitality June 2001 - July 2003
Scharffen Berger Chocolate Maker September 1997 - September 2000
Red Sage/RAKU Restaurants March 1995 - September 1997
Quantum Restaurants (Morton's of Chicago Steakhouse; Peasant Restaurants) April 1990 - March 1995
Skills
Team Building, Operating Systems, Analysis, Retail, Staff Retention, Turnaround Situations, Start-ups, Self Starter, Hospitality Management, Restaurant Management, Restaurant Design, Retail Design, Marketing Strategy, Wine Knowledge, Budgeting, HR Policies, Catering, Profit, Merchandising, Employee Relations, Food, Hospitality, Customer Service, Strategic Planning, Inventory Management, Operations Management, P&L, Business Strategy, Coaching, Team Leadership, Mentoring, Forecasting, Hiring, Team Management, Purchasing, Business Planning, P&L Management, Change Management, Vendor Relations, New Business Development, Promotions, Microsoft Office, Performance Management, Leadership Development, Excel, Word, Organizational..., Budgets, Restaurants, Income Statement
Education
Emory University 1989 — 1992
Bachelor of Arts, Literature and Business
Marist School 1982 — 1988
High School
Prospect Mortgage, LLC January 2015 - Present
RPM Mortgage Inc March 2013 - January 2015
Kitty Cole & Associates August 2012 - July 2013
A.G. Ferrari Foods August 2003 - August 2011
Joe's of Lafayette September 2006 - May 2008
Skills
Event Management, Event Planning, Customer Satisfaction, Residential Mortgages, Sales, Customer Service, Microsoft Office, Hospitality, Project Management, New Business Development, Management, Office Administration, Food, Human Resources, Social Media, Microsoft Word, Outlook, Finance, Real Estate, Office Management, Administrative..., Customer Relations, Sales Management, Event Marketing, Corporate Events, Event Execution, Special Events, Catering, Restaurants, Microsoft Excel, Social Media Marketing, Social Networking, Online Advertising, Menu Development, Mortgage Lending, Mortgage Banking, Refinance, Real Estate Financing, Real Estate Transactions, Loan Origination
Education
St. Mary's College 2002 — 2006
Bachelor's degree, International Area Studies w/ German Studies minor
Universität Salzburg / University of Salzburg 2005 — 2006
International/Global Studies
Cartier July 2012 - Present
One Source Global, Inc. November 2011 - Present
AG Ferrari Foods May 2003 - November 2011
Banco del Sureste, S.A. 1999 - 2002
Skills
Administration, Customer Service, Microsoft Office, Administrative Support, Word, Excel, Typing, Microsoft Excel, Business Development, Social Media, Public Relations, Budgets, Project Management, Project Planning
Education
Universidad Mesoamericana de San Agustín, A.C. 1995 — 2001
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 2001
Centro Universitario Montejo 1989 — 1992
Bachelor's degree, Economics
BIA Cordon Bleu, Inc. August 2012 - Present
- April 2012 - August 2012
A.G. Ferrari Foods 1998 - 2011
Education
St. Mary's College of California
MBA, Executive MBA
Lafayette School District September 2014 - November 2014
Lafayette School District April 2014 - June 2014
Lafayette School District September 2013 - November 2013
Lafayette School District April 2013 - June 2013
Sycamore Valley Day School June 2006 - October 2011
Autumn Creek Learning Center October 2004 - January 2006
humboldt State University Child Development Lab August 2003 - May 2004
Humboldt State University Children's Center August 2002 - May 2004
A.G. Ferrari Foods January 2000 - August 2001
Skills
Coaching, Newsletters, Teaching, Research, Child Development, Business Analysis
Education
Humboldt State University 2001 — 2004
liberal studes child development
Diablo Valley College 1998 — 2001
AG Ferrari Foods September 2015 - Present
Ag Ferrari Foods November 2014 - Present
bar 2009 - 2011
Way l.b srl (textile mill) woman fashion April 1999 - February 2007
Skills
Retail, Alimenti, Vino, Business plan, Strategia d'impresa, Management, Trattative
Education
Università degli Studi di Firenze / University of Florence 1992 — 1999
Economia e commercio, Business/Managerial Economics
ITIS Tullio Buzzi 1986 — 1992
textile engineer, Textile Sciences and Engineering
Nexant August 2014 - Present
Nexant January 2014 - August 2014
Freeman, Sullivan & Co. July 2013 - January 2014
Freeman, Sullivan & Co. August 2012 - July 2013
State Farm Insurance September 2011 - April 2012
Noah's May 2010 - August 2010
AG Ferrari Foods April 2008 - August 2008
Skills
Data Analysis, Stata, Tableau, Mathematics, ArcMap, Big Data, Data Science, Statistics, Statistical Data..., Java, C++
Education
University of Puget Sound 2009 — 2012
Bachelor of Science (B.S.), Mathematics major, Computer Science minor
Apicius International School of Hospitality 2011 — 2011
culinary arts, wine appreciation
Campolindo High School 2005 — 2008
Landmark Aviation September 2015 - Present
A.G. Ferrari Foods March 2014 - March 2015
Yacht Connections International January 2013 - March 2014
BiRite August 2011 - August 2012
Cowgirl Creamery June 2010 - August 2011
The Cheese School June 2010 - January 2011
Morgans Hotel Group January 2010 - June 2010
Six Senses Resorts & Spas July 2008 - January 2009
Skills
Food, Wine, Culinary Skills, Menu Development, Pastry, Restaurants, Food & Beverage, Food Service, Cooking, Resorts, Event Management, Recipes, Cuisine, Gourmet, Fine Dining, Food Industry, Hospitality Management, Management, Event Planning, Inventory Management, Restaurant Management, Retail, Sanitation, Banquets, Catering, Food Safety, Budgets, Hospitality, Wine Tasting, Pre-opening, Hospitality Industry, Cost Control, Food Preparation, Hotel Management, Micros, Hotels, Marketing, Alcoholic Beverages, Hiring, Beer, Seafood, Training, New Restaurant Openings, Time Management, HACCP, P&L, Chef, Baking, Purchasing, Meat
Education
Culinary Institute of America 2008 — 2010
AOS Culinary Arts, Management
Sierra College
AOS, International Business
Peet's Coffee & Tea September 2005 - May 2011
A.G. Ferrari Foods 2000 - 2005
Urban Outfitters August 1993 - September 2000
Skills
Web Analytics, Mac, Microsoft Office, Social Media, Photoshop, E-commerce, CSS, Wordpress, Dreamweaver, Blogging, WordPress, Web Design, Web Development, User Experience, Email Marketing, Illustrator, Social Media Marketing, Content Management
Education
San Francisco State University 1989 — 1993
BA, Japanese
Metalmark Partners January 2015 - Present
Taste Brand Development Inc. April 2012 - December 2014
Bed Bath & Beyond July 2013 - September 2014
Vosges Haut-Chocolat August 2011 - July 2012
The Body Shop October 2009 - January 2012
Williams Sonoma May 1999 - December 2009
Cost Plus August 1998 - May 1999
A.G. Ferrari Foods 1997 - 1998
Skills
Visual Merchandising, Merchandising, Public Relations, Online Merchandising, Social Media Marketing, Catalog Development, Catalog Layout, Problem Solving, Product Marketing, New Store Openings, Creative Services, Visual Communication, Marketing Strategy, Marketing, Brand Development, E-commerce, Trend Analysis, Multi-channel Retail, Strategic Planning, Management, Creative Direction, Business Strategy, Strategy, Inventory Management, Art Direction, Market Planning, Packaging, Training, Brand Management, Forecasting
Education
San Francisco State University 1984 — 1990
Bachelor of Science, Marketing
San Francisco State University
VaynerMedia April 2014 - Present
Bedford Cheese Shop March 2014 - Present
Dean & Deluca January 2013 - March 2014
A.G. Ferrari Foods January 2008 - December 2012
Skills
Cheese, Creative Writing, Instagram, Food Pairing, Blogging, Catering, Cheese Pairing, Whisky, Food & Beverage, Pickles, Charcuterie, English Grammar, Copy Editing, Dairy Products, Alcoholic Beverages, Teaching
Education
Royal Scottish Academy of Music and Drama 2011 — 2012
Master of Arts (MA), Theatre/Theater
University of Utah 2003 — 2008
Bachelor of Fine Arts (BFA), Acting
Ajinomoto Windsor Foods February 2015 - Present
The Market on Market (Twitter Bldg) April 2014 - February 2015
Stanford University March 2013 - January 2014
A.G. Ferrari Foods May 2012 - November 2012
Diana Fruit Company, Inc. December 2004 - February 2012
Raybern Foods August 1999 - July 2002
Nestlé Purina North America April 1996 - April 1999
Lawrence Berkeley National Laboratory March 1994 - August 1995
Farmland Foods July 1991 - August 1993
Entenmann's / Oroweat Kraft General Foods October 1989 - March 1991
Skills
Wholesale, Food, Food Service, Retail, FMCG, Food Manufacturing, Grocery Industry, Mas 90, Microsoft Excel, Retail Category..., HACCP, Financial Analysis, Strategic Planning, Food Industry, Management, Cross-functional Team..., Consumer Products, Product Development, Sales, Forecasting, New Business Development, Leadership, ERP, Food & Beverage, Restaurants, Pricing, Start-ups, Income Statement, Budgets, Inventory Management, Supply Chain Management, Finance, Grocery, Business Planning, Strategy, P&L, P&L Management, Business Development
Education
Golden Gate University 1990 — 1995
MBA
San Francisco State University 1979 — 1984
BS, Business
Woodrow Wilson HS 1976 — 1979
High School
Luther Burbank
American Cancer Society October 2011 - Present
Silicon Valley Community Foundation August 2008 - October 2011
Silicon Valley Community Foundation March 2007 - August 2008
A.G. Ferrari Foods October 2004 - March 2007
Palo Alto Coffee Roasting Company & Caffe & Company of Stanford August 1997 - October 2004
Snax 5th Avenue January 1987 - August 1992
Education
San Jose State University 1994 — 1997
Liberal Arts, Western Humanities
Compass Group North America October 2014 - Present
Compass Group North America August 2014 - October 2014
Compass Group North America August 2013 - August 2014
Eurest Dining Services October 2009 - July 2014
Stanford Faculty Club November 2006 - November 2009
A.G. Ferrari Foods September 2005 - November 2006
DoubleTree Hotel May 2005 - October 2005
San Francisco State University February 2000 - June 2004
Skills
Event Planning, Menu Development, Excel, Event Management, Hospitality, Catering, Microsoft Excel, Social Media, Food, Human Resources, Strategic Planning, Customer Service, Microsoft Office, Restaurants, Food Service, Gourmet, P&L, Management, Budgets, Training, Food & Beverage
Education
California Culinary Academy 2004 — 2005
AOS, Hospitality and Restaurant Management
California State University-Fullerton 1998 — 2000
BA, Anthropology
A.G. Ferrari Foods November 2008 - May 2012
Argonaut Hotel May 2007 - October 2008
American Computer Systems June 2006 - May 2007
Bay Crossings June 2005 - January 2006
Education
City College of San Francisco 2004 — 2006
Psychology
Bassi Edlin Huie & Blum LLP August 2013 - Present
Caribou Public Relations January 2010 - Present
Zachary's Chicago Pizza Inc. 2006 - August 2013
A.G. Ferrari Foods January 2001 - May 2006
Skills
CompTIA Network+..., Microsoft Office, Dreamweaver, Public Relations, Management, Sales, Microsoft Excel, Leadership, Customer Service, Event Planning
Education
UC Berkeley 2004 — 2008
Bachelor of Science (BS), Sociology
Freelance Illustrator 2010 - Present
A. G. Ferrari August 2008 - Present
A.G. Ferrari Foods August 2007 - Present
Opiate of the Masses Pictures May 2011 - July 2011
The Coffee Bean & Tea Leaf 2003 - 2007
Skills
Visual Development, Illustrator, Illustration, Art, Concept Design, Photoshop, Character Design, Microsoft Office, Customer Service, Painting, Facebook, Word, Flash, Mac, Retail, Sketching, Writing
Education
Academy of Art University 2008 — 2012
Illustration
Academy of Art University
Traditional Illustration
The Party Staff June 2008 - Present
Self Employed 2002 - Present
A.G Ferrari Foods September 2007 - June 2008
Berkeley YMCA November 2003 - April 2004
Meerkat Management January 2001 - August 2002
Skills
Event Planning, Social Media, Event Management, Meeting Planning, Trade Shows, Customer Service, Leadership, Marketing, Sales, Catering, Public Relations, Outlook, Fundraising, Strategy, Food & Beverage, Human Resources, Social Media Marketing, Hotels, PowerPoint, Tourism, Hospitality Industry
Education
University of Michigan 1987 — 1991
BA, Psychology
Jewish Home January 2015 - Present
Bill Mohler Fitness, Massage and Yoga August 2009 - Present
California Yoga Company July 2009 - Present
International Bridges to Justice December 2008 - July 2009
First Republic Bank, division of Merrill Lynch November 2002 - June 2008
The People Connnection August 2001 - January 2002
A.G. Ferrari Foods September 1999 - April 2001
Wally's Wine & Spirits December 1995 - May 1998
ALDI Foods August 1992 - February 1993
Skills
Yoga, Pain Management, Chronic Pain, Therapeutic Massage, Posture, Mindfulness Meditation, Fitness Training, Training, Hatha Yoga, Healthcare, Stress, Fitness, Deep Tissue Massage, Nutrition, Trigger Point Therapy, Sales, Customer Service
Education
Penn State University 1986 — 1990
Bachelor of Arts (B.A.), Political Science
Ag Ferrari Foods March 2015 - Present
DriveSavers Data Recovery May 1998 - October 2014
DriveSavers Data Recovery 1998 - 2010
Skills
Chef, Expert Forager, Garden consultant, Solution Selling, Amazon Web Services..., Business Continuity, Account Management, Customer Satisfaction, Project Management, Management, Security, Social Media, Microsoft Office, Enterprise Software, CRM, Customer Service, Strategic Partnerships, Cloud Computing
Education
Defense Language Institute in Monterey
Honorable Discharge - learned Vietnamese
Cabrillo College
Marine Biology
Home February 2008 - Present
Kali's Kitchen @ Clif Bar June 2015 - August 2015
A.G. Ferrari Foods February 2002 - September 2014
Montclair Language League September 2009 - June 2012
"Cost'Ovest" January 1999 - July 2009
UPS November 2000 - January 2001
Pet Food Express June 1997 - October 1999
Skills
A.G. Ferrari Foods, Microsoft Office, Strategic Planning, Microsoft Excel, Sales Management, Inventory Management, Italian, Management, Social Media, Food, Project Management, Wine, Public Relations, Event Management, Event Planning, Team Building, Customer Service
Education
San Francisco State University 2006 — 2014
Bachelor's Degree, Italian Studies
Laney College 2005 — 2006
General Education, General Education
Merritt College 2005 — 2006
General Education, General Education
Diablo Valley College 2001 — 2004
General Education, Italian Studies
Arrowsmith Academy 1997 — 2000
High School
The Hoffman Agency September 2015 - Present
The Hoffman Agency October 2014 - Present
The Hoffman Agency February 2013 - October 2014
The Hoffman Agency September 2012 - February 2013
USC Annenberg School for Communication and Journalism & Schmidt Media (German communication agency) August 2012 - September 2012
PulsePoint Group February 2012 - May 2012
Cohn & Wolfe May 2011 - July 2011
A.G. Ferrari Foods March 2010 - June 2010
Ayusa March 2009 - June 2009
Surface Magazine January 2009 - March 2009
Skills
Press Releases, Blogging, Social Media Marketing, Facebook, Public Relations, Social Media, Editing, Digital Strategy, Media Relations, Crisis Communications, Storytelling, Strategic Communications, Creative Writing, Italian, Flawless Execution, Corporate Communications
Education
University of Southern California 2010 — 2012
MA, Strategic Public Relations
University of San Francisco 2005 — 2009
BA, Communication Studies
Recovery Innovations - Choices Learning Center July 2012 - May 2015
A.G. Ferrari Foods August 2010 - July 2012
Amica Mutual Insurance Co. January 2008 - January 2010
One Body Wellness Center October 2006 - December 2009
Nature's Corner Natural Market March 2005 - October 2006
Skills
Communication, Customer Service, Communication Written, Clinical Documentation, Filing, HIPAA, Online Research, Telephone Skills, Mental Health Counseling, Desktop Publishing, Legal Research, Technical Support, Active Listening, Analysis, Copy Editing, Data Entry, Shipping/receiving, Typing, Quality Improvement, Microsoft Office
Education
Recovery Innovations 2013 — 2013
Peer Support Specialist, Supporting Adults with Mental Health Challenges
Cortiva Institute-New Jersey 2005 — 2006
Certified Massage Therapist, Therapeutic Massage
Ramapo College of New Jersey 1999 — 2003
Bachelor of Arts, Social Science, Philosophy
A Training Company June 2013 - Present
Borgo Italia September 2012 - May 2013
A.G. Ferrari Foods October 2007 - January 2013
Grub Restaurant May 2001 - May 2002
Starbucks Coffee USA 1994 - 2001
Espial 1989 - 1991
Skills
Restaurants, Training, Hospitality, Retail, Food, Merchandising, Income Statement, Catering, Purchasing, Customer Service
Education
Columbia College Chicago 1983 — 1989
Bachelor of Arts (B.A.), Liberal Arts and Sciences, General Studies and Humanities
A.G. Ferrari Foods October 2014 - Present
Whole Foods Market October 2013 - October 2014
Whole Foods Market October 2013 - November 2013
Macy's 2011 - October 2013
Wolfgang Puck Catering January 2011 - October 2011
Skills
Inventory Management, Food, Food Service, Inventory Control, Retail, Catering, Customer Satisfaction, Customer Service, Profit, Hiring, Food & Beverage, P&L, Menu Development, Merchandising, Restaurants
Education
Universidad Michoacana de San Nicolás de Hidalgo
A Training Company January 2010 - Present
Tapachio Foods, LLC August 2012 - Present
A.G. Ferrari Foods August 2007 - 2012
Max's Restaurant 2005 - 2007
Mustard's Grill 2000 - 2001
The Culinary Institute of America 1999 - 2000
Bistro Don Giovanni 1998 - 1999
Silicon Valley Capital Club 1996 - 1998
Skills
HACCP, Food Safety, Food Safety Management..., Menu Development, Food, Catering, Pastry, Restaurants, Recipes, Banquets, Chef, Recipe Testing, Culinary Skills, Cooking, Team Building, Gourmet, Event Management, Wine, Food & Beverage, Budgets, Food Preparation, Training, Operations Management, Food Manufacturing, Food Cost Management, Multi-unit, Product Development, P&L Management, Purchasing, Turn Around Management, New Restaurant Openings, SOP development, Farmers Markets, Entrepreneurship, Regulatory Requirements, Specialty Retail, Project Management, Small Business Marketing, Creative Problem Solving, Waste Reduction, Restaurant Management
Education
Culinary Institute of America
Baking and Pastry, Culinary Arts/Chef Training
Central County Occupational Center 1996 — 1998
Professional Food Service, Culinary Arts
Santa Rosa Junior College
Front of House Operations, Wine Studies, Culinary Arts, Wine Studies
Santa Rosa Junior College
Business Management Certificate, Business Skills for Managers
Bon Appétit Management Company April 2015 - Present
A.G October 2009 - Present
CulinArt Managed Dining Services September 2012 - March 2015
Sent sovi May 2012 - September 2012
Fremont hills country club October 2010 - September 2011
McCormick & Schmick's April 2010 - April 2011
A.G. Ferrari Foods November 2009 - March 2011
A.G. Ferrari Foods November 2009 - February 2010
Maxims August 2009 - October 2009
Carlos O' Kelly's Mexican CafI May 2008 - June 2009
Skills
Catering, Chef, Cooking, Restaurants, Food, Culinary Skills, Customer Service, Food, Food Safety, Hospitality, Menu Development, Recipes
Education
The Art Institute of California-Sunnyvale 2009 — 2011
Associate of Arts (A.A.), Culinary Arts
Ball State University 2005 — 2009
Bachelors of Arts, Telecommunications
Ball State University
Degree: Bachelor of Arts, Telecommunications with production option
A.G. Ferrari Foods April 2015 - Present
A.G. Ferrari Foods December 2014 - March 2015
Breakthrough Behavioral December 2013 - July 2014
Take The Lead Women April 2013 - June 2013
Union Square Hospitality Group March 2012 - June 2013
The Schomburg Center for Research in Black Culture (New York Public Library) November 2012 - January 2013
ACLE - Associazione Culturale Linguistica Educazionale July 2011 - September 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Windows, Research, Outlook, Public Speaking, Strategic Planning, Editing, Social Media Blogging, Fundraising, Teaching English as a..., Qualitative Research, Media Analysis, Experience Working with..., Interdisciplinary..., Proofreading
Education
Wellesley College 2009 — 2011
Bachelor of Arts, Sociology Major, Africana Studies Minor
Skidmore College 2007 — 2008
Sociology
Bronx High School of Science 2003 — 2007
High School Diploma
KENNY KUSINA Studio May 2011 - Present
The Culinary Edge April 2014 - August 2015
A.G. Ferrari Foods February 2014 - May 2015
CUESA & the Ferry Plaza Farmers Market May 2014 - August 2014
KQED Public Television May 2011 - June 2012
Midi Restaurant / Joie De Vivre Hotels March 2009 - November 2010
Progress Ranch, Inc. March 2003 - July 2008
Skills
Spanish, Food, Editing, Restaurants, Video Editing, Final Cut Pro, Cooking, Blogging, Writing, Social Media, Event Planning, Photography, Press Releases, Media Relations, Photoshop, Video Production, Public Relations, Broadcast, Journalism, Broadcast Journalism, Multimedia, Videography, Digital Media, Video, Television, Copy Editing, Marketing, WordPress, Magazines, Facebook, Copywriting, Chef, Public Speaking, Social Networking
Education
City College of San Francisco 2008 — 2010
A.S., Culinary Arts & Hospitality Studies
Murano Group May 2011 - Present
Prepaid2Cash September 2010 - Present
A.G. Ferrari Foods July 2013 - July 2014
GESD Capital Partners November 2009 - May 2011
Murano Group March 2009 - November 2009
Financial Technology Partners September 2007 - December 2008
National Semiconductor September 2006 - September 2007
E-LOAN September 2005 - June 2006
Skills
Leveraged Finance, Mergers, Venture Capital, Private Equity/Venture..., Financial Modeling, Business Strategy, Capital Structure, Growth Equity, Raising Venture Capital, Entrepreneur, Growth Capital, Private Equity, Mergers & Acquisitions, Restructuring, Investment Banking, Capital Markets, Investments, Finance, Securities, LBO, Capital, Entrepreneurship
Education
Saint Mary's College of California 2002 — 2006
Bachelor of Science, Honors Finance and Economics
Mercer Island High School 1998 — 2002
Diploma
Social Concepts, Inc February 2007 - Present
AG Ferrari Foods 2005 - 2007
Education
California Polytechnic State University-San Luis Obispo 2001 — 2005
Fromagination 2010 - Present
Fromagination 2009 - 2015
Fromagination 2009 - 2015
Food & Craft Marketing & Consulting December 2007 - November 2009
The Fruitful Basket November 2007 - October 2009
Crystal Food Import Co. November 2005 - September 2007
Dean & Deluca 2003 - 2005
Woodlands Market March 2001 - August 2003
A.G. Ferrari Foods June 2000 - February 2001
Viking Foods June 1998 - February 2000
Skills
Purchasing, Retail Management, Operations Management, Inventory Management, Food, Retail, Store Management, Customer Service, Product Development, Marketing, Product Marketing, Sales, Sales Operations, Food Service, Time Management, Budgets, Management, Training, Merchandising, Inventory Control, Marketing Strategy, Food Industry, Manufacturing, Wine, Project Planning, Profit, Sales Management, Food & Beverage, Hiring, Cooking, P&L, Employee Training, Pricing, Restaurants, Forecasting, P&L Management, Leadership, Team Building, Food Safety, Culinary Skills, Hospitality, Negotiation, Account Management, New Business Development, Catering, Business Planning, Customer Satisfaction, Menu Development, Beer, Event Planning
Education
London Metropolitan University 1980 — 1980
New York University 1975 — 1979
Theater
New York University 1975 — 1979
BFA
Stella Adler Conservatory 1975 — 1979
Acting
Retail, Hospitality, CPG & Technology September 2013 - Present
Good Eggs April 2014 - September 2014
Andronico's Markets October 2012 - September 2013
A.G. Ferrari Foods February 2012 - October 2012
Andronico's Markets June 2010 - February 2012
Whole Foods Market April 2008 - March 2010
Whole Foods Market September 2007 - March 2008
Whole Foods Market September 2006 - August 2007
Whole Foods Market December 2004 - August 2006
Safeway October 2002 - August 2004
Skills
Retail Operations, Food Product Development, Category Management, Financial Analysis, Property Management, Competitive Strategy, Pricing Analysis, Retail, Event Planning, Purchasing, Business Operations, Management, Team Building, Marketing, Food, Merchandising, Customer Service, Strategic Planning, Pricing, Business Strategy, Forecasting, Marketing Strategy, Budgets, Grocery, Leadership, Data Analysis, Food Science, Analytics, Sales, Microsoft Excel, Inventory Management, Product Development, Income Statement, Business Planning, Cross-functional Team..., Operations Management, Restaurants, New Business Development, Event Management, Strategy, Profit, Finance, Training, Account Management, Competitive Analysis, Sales Management, P&L Management, Analysis, Time Management, Customer Satisfaction
Education
Cornell University 1997 — 1999
Master of Management in Hospitality (Specialized MBA), Multi-unit Food and Beverage Management; Marketing
University of Vermont 1985 — 1989
B.A., Environmental Studies
South Side High School 1981 — 1985
UVA Health System August 2013 - Present
Eating Well Media Group June 2011 - August 2011
America's Test Kitchen (Cook's Illustrated Magazine) June 2010 - September 2010
Lieberman Productions February 2004 - February 2009
A.G. Ferrari Foods June 2001 - September 2002
Zao Noodle Bar November 1999 - March 2001
Skills
Copywriting, Nutrition, Public Speaking, Health Promotion, Clinical Research, Television, Advertising, Press Releases, Commercials, Creative Direction, Public Relations, Proposal Writing, Editorial, Research, Nutrition Communication, Nutrition Care Process-..., Writing (Health and..., Health Education, Writing, Social Media, Nutrition Education, Marketing, Healthcare, Community Outreach, Wellness
Education
University of Virginia Health System 2012 — 2013
Dietetic Internship, Emphasis in Adult and Pediatric Nutrition Support
French_American International School
International Baccalaureate
Friedman School of Nutrition Science and Policy at Tufts University
Master’s Degree, Nutrition Communication
University of California, San Diego
Bachelor’s Degree, Bachelor of Arts Degree in Theatre Arts; Minor in English Literature
Build It Green February 2015 - Present
Fortune Public Relations 2004 - Present
Global Vineyard Importers 2004 - February 2012
A.G. Ferrari Foods 2000 - 2004
Bulldog Reporter (Infocom Group) 1992 - 1994
Skills
Editing, Copy Editing, Food Writing, Writing, Food, Copywriting, Press Releases, Newsletters, Social Media, Marketing Communications, Desktop Publishing, Magazines, Publishing, Marketing, Journalism, Social Media Marketing, Publications, Public Relations
Education
Mills College 1989 — 1991
BA, Communication
Washington College 1987 — 1989
Bachelor of Arts (B.A.), Communication
AG Ferrari Foods CookGoogle; Bon Appetite2007 - 2007
Google 2007 - 2007
Education
California State University-Sacramento
Bon Appétit @ Google October 2012 - March 2015
Bon Appétit @ Google 2011 - October 2012
Bon Appétit @ Google June 2006 - February 2011
Bon Appétit @ Google July 2005 - May 2006
A.G. Ferrari Foods August 2004 - July 2005
Guckenheimer September 2003 - July 2004
Sandestin Golf and Beach Resort March 2003 - September 2003
California Culinary Academy May 2002 - December 2002
Gymboree February 2002 - June 2002
Internet Cds August 2001 - December 2001
Skills
Menu Development, Restaurants, Food, Catering, Food & Beverage, Food Service, Culinary Skills, Cooking, Purchasing, Chef, Restaurant Management, Food Safety, Customer Service, Hospitality, Wine, Management, P&L, Fine Dining, Process Scheduler, Recipes, Inventory Management, Microsoft Office, Budgets, Negotiation, Banquets, Microsoft Excel, PowerPoint, QuickBooks, Microsoft Word, Cuisine, Hospitality Industry, Time Management, HACCP, Event Management, Sanitation, Forecasting, Income Statement, Hospitality Management, Pastry, Seafood, Event Planning, Food Industry, Customer Satisfaction, Hotels, Inventory Control, Menu Costing, Pre-opening, CrunchTime Information..., Retail Sales
Education
California Culinary Academy 2002 — 2003
Associate of Science (AS), Culinary Arts, Le Cordon Bleu
Southern Oregon University 1998 — 2001
Bachelor of Science (B.S.), Business Management
Stanford University January 2011 - Present
The Health Trust February 2007 - February 2011
A.G Ferrari Foods February 2005 - February 2007
A.G. Ferrari Foods April 2002 - February 2005
A&E Television Networks, Genealogy.com division, Fremont, CA January 2000 - February 2002
Discovery Communications, Retail Division, Berkeley, CA December 1996 - January 2000
Skills
General Ledger, Accounting, Account Reconciliation, Accounts Payable, Auditing, Budgets, Financial Analysis, Payroll, Variance Analysis
Education
California State University-Hayward - School of Business and Economics 1988 — 1991
Bachelor of Science, Accounting
A.G. Ferrari Foods July 2005 - Present
Education
St. Mary's College of California 1996 — 2000
Showdogs March 2009 - Present
Hanks 2008 - 2009
A.G. Ferrari Foods 2006 - 2008
Boudin 2004 - 2007
Skills
System tools for..., Quality Control dealing..., Serve Safe Certified, Microsoft Excel, Menu Development, Menu Costing, Inventory Management, Inventory Control, Food Preparation, Recipe Testing, Cash Management, P&L Analysis
Education
California Culinary Academy 2001 — 2004
University of Oregon 1996 — 2000
8forWine - Rappresentanti September 2013 - Present
A.G. Ferrari Foods September 2013 - August 2014
Skills
Microsoft Office, Customer Service, Management, Public Speaking, Microsoft Excel, Editing, Marketing, Leadership, Microsoft Word, Public Relations, Wine, Event Management, Wine Tasting, Food & Beverage, Food
Education
Sonoma State University 2015 — 2015
Certificate, Wine Business Institute: Direct to Consumer (DTC) Sales
Napa Valley College 2014 — 2015
Certificate, Wine Marketing and Sales
Università Cattolica del Sacro Cuore - Faculty of Law 2008 — 2012
Bachelor's degree, Legal Studies
Italfoods February 2012 - Present
A.G. Ferrari Foods January 2002 - January 2012
A.G.Ferrari Foods 2002 - January 2012
A.G.Ferrari Foods August 1995 - January 2002
Skills
Retail, Sales, Food, Leadership, Purchasing, Training, Food Service, Sourcing, Negotiation, Inventory Management, Merchandising, Restaurants, Income Statement, Grocery, P&L Management, Culinary Skills, Food Industry, Wine, P&L, Catering
Education
State University of New York at Binghamton
Bachelor of Arts
Rustic Crust 2007 - Present
Stoneridge Farm 2000 - Present
DaVita 2003 - 2008
AG Ferrari Foods 1998 - 2000
Noah's Bagels 1994 - 1997
Skills
Strategic Planning, Process Improvement, Leadership, Cross-functional Team..., Operations Management, Business Strategy, Team Building, Start-ups, Healthcare, Strategy, Project Management, Change Management, Acquisition Integration, Marketing Strategy, New Business Development, Business Analysis, Recruiting, Forecasting, Business Planning, Product Development, Retail
Education
Drexel University
MBA, Mareketing
Providence College
Lowe's Home Improvement September 2010 - Present
L.L.Bean June 2003 - February 2011
A.G. Ferrari Foods September 1998 - September 2000
Levi Strauss & Co. February 1996 - September 1998
Smith & Hawken February 1990 - September 1994
Skills
Merchandising, Visual Merchandising, Retail, Marketing, Advertising, Graphic Design, Leadership, Management, Analysis, Brand Development, Budgets, Creative Direction, Customer Service, E-commerce, Inventory Management, Packaging, Project Management, Sales, Store Management, Training
Education
Pratt Institute 1982 — 1988
Bachelors, Architecture
IntegraMed Fertility June 2013 - Present
DeVry Inc. September 2009 - May 2013
DaVita September 2000 - September 2009
Independent Consulting 1999 - 2000
AG Ferrari Foods 1997 - 1999
Noah's Bagels 1992 - 1996
Bain & Company 1990 - 1992
Morgan Stanley 1986 - 1988
Skills
Healthcare Management, Strategic Planning, Community Outreach, Healthcare, Team Building, Operations Management, Leadership, Higher Education, Entrepreneurship, Program Management, Business Strategy, Strategy, Management Consulting, Management, Sales, Budgets, Business Process, Fundraising, Talent Management, Cross-functional Team..., Start-ups, Mergers & Acquisitions
Education
Stanford University Graduate School of Business 1988 — 1990
MBA
Williams College 1982 — 1986
AB, English, Economics, Cum Laude
Auberge du Soleil October 2014 - Present
Long Meadow Ranch June 2013 - September 2014
Oakville Grocery Company 2011 - 2013
Sunshine Foods Market 2009 - 2011
Oakville Grocery Company 2005 - 2009
Draeger's Supermarket 2002 - 2005
A.G. Ferrari Foods 2001 - 2002
Skills
Retail, Team Building, Inventory Management, Food, Sales, Forecasting, Sales Management, Marketing Strategy, Food & Beverage, Product Development, Hospitality, Management, Catering, Event Management, Customer Service, Food, People Development, Restaurants
Education
San Francisco City College
San Jose State University
Active Sports Club, LLC January 2014 - July 2014
Club One August 2013 - December 2013
Club One August 2013 - November 2013
Club One July 2011 - August 2013
Club One June 2009 - July 2011
Club One February 2008 - June 2009
A.G. Ferrari Foods September 2007 - February 2008
Pacific Monarch Resorts October 2001 - October 2004
Gap Inc./ Gap June 1999 - September 2001
Gap Inc./ Gap 1997 - 1999
Skills
Fitness, Event Planning, Customer Service, Social Media, Public Speaking, Team Building, Social Networking, Event Management, Fundraising, Coaching, Microsoft Office, Marketing, Leadership, Microsoft Word, Microsoft Excel, Strategic Planning, Research, Training, Sales, Public Relations, Nonprofits, PowerPoint, Management, Social Media Marketing, Time Management, Community Outreach, Healthcare, Wellness
Education
Assumption College, San Lorenzo 1981 — 1985
Bachelor of Arts, Behavioral Sciences, Behavioral Sciences
A.G. Ferrari Foods July 2013 - Present
Pasta Pomodoro, Inc. July 2011 - December 2012
Groeniger & Co. December 2007 - August 2011
Safeway December 2005 - November 2007
Golden Gate Petroleum April 2004 - December 2005
John Wagner Associates 1998 - 2005
Skills
Inventory Management, Accounts Payable, Finance, QuickBooks, Leadership, Accounts Receivable, Sales, Customer Service, Cash Flow, General Ledger, Payroll, Retail, Microsoft Excel, Budgets, Forecasting, Microsoft Office, Time Management, P&L, Accounting, Income Statement, PowerPoint, Real Estate, Team Building, Process Improvement, Account Reconciliation, Pricing, Auditing, Inventory Control, Cost Accounting, Management, Business Planning, Revenue Recognition, Food & Beverage, Financial Audits, Microsoft Word, Financial Statements, Purchasing
Education
California Polytechnic State University-San Luis Obispo 1980 — 1983
BS, Business Administration
Palo Alto Elks Lodge November 2010 - Present
Interdisciplinary Dental Education Academy April 2009 - May 2011
A.G. Ferrari Foods July 2008 - July 2009
Palo Alto Elks Lodge May 2003 - May 2008
Education
Foothill College
Associates Degree, Global Studies
Professional Culinary Institute, Campbell
San Jose State University
Coursework, Hospitality Field
City Lights Cafe & Catering November 2013 - Present
A.G. Ferrari Foods July 2006 - March 2011
A.G. Ferrari Foods June 2001 - July 2006
A.G. Ferrari Foods 2000 - 2001
St. Joseph Hospital 1996 - 2000
Skills
Team Building, Leadership, Food, Customer Service, Retail, Sales
Education
University of New Hampshire-Manchester 1999 — 2000
N/A, business Management
Ponte PR December 2011 - Present
A.G. Ferrari Foods October 2007 - March 2012
Adam Communications 2005 - 2007
TOROC, Winter Olympic Games 2006 January 2002 - March 2003
Skills
Fluent Italian, Event Management, Event Planning, Marketing Strategy, Social Media, Food, Facebook, Photoshop, Marketing, Hospitality, New Business Development, Retail, Copy Editing, SEO, Copywriting, Restaurants, Public Relations, Customer Service, Budgets, Italian
Education
SAA Business Administration program, Turin, Italy 2000 — 2001
International Business, Minor
California State University-Chico 1995 — 1999
BA Communications, Journalism & Public Relations
Sutter Health October 2012 - Present
TEKsystems May 2012 - October 2012
Sutter East Bay Medical Foundation July 2007 - May 2012
Avant INpatient Services March 2004 - July 2007
A.G. Ferrari Foods May 1995 - May 2003
Skills
Healthcare, EHR, HIPAA, Hospitals, Epic Systems, EMR, CPOE, Managed Care, healthcare management, Program Management, Leadership, healthcare information, Project Coordination, Process Improvement, Organizational..., Office Management, Office Administration, Microsoft Word, Inpatient, Catering, Event Management, Event Planning, Fundraising, Microsoft Office, Photoshop, billing and coding, Social Media, Healthcare Management, Healthcare Information...
Education
San Jose State University 1992 — 1994
BS, Nutrition and Food Science
Humboldt State University 1987 — 1991
A.G. Ferrari Foods November 2013 - Present
SALT Branding 2013 - 2013
The Creative Group 2012 - 2013
Expert Communications, Inc. 2012 - 2013
Goodwill Industries of San Francisco, San Mateo and Marin Counties May 2011 - 2013
Guckenheimer 2012 - 2012
j. the Jewish news weekly of Northern California September 2009 - July 2011
Drakes Bay Fundraising August 2005 - February 2009
Skills
Illustrator, InDesign, Graphic Design, CSS, Visual Merchandising, Advertising, Brand Development, Pre-press, Dreamweaver, Photoshop, QuarkXPress, Customer Service, Photography
Education
Boise State University 1995 — 2000
Bachelor of Fine Arts (BFA), Graphic Design
SFSU 2009 — 2010
certificate, Multimedia Studies Program
Alex's Catering January 2011 - Present
AG Ferrari Foods April 2005 - September 2010
AG Ferrari Foods March 2002 - April 2005
Education
Keller Graduate School of Management of DeVry University 2004 — 2007
Master of Business Administration (M.B.A.), Marketing
Cal Poly San Luis Obispo
Bachelor of Science (BS), Dairy Science
Museum of Craft and Design 2014 - Present
Fine Arts Museums of San Francisco 2014 - 2014
Fine Arts Museums of San Francisco 2013 - 2014
Oakland Museum of California 2013 - 2014
Fine Arts Museums of San Francisco 2013 - 2014
A.G. Ferrari Foods October 2009 - September 2013
Oakland Museum of California September 2012 - December 2012
Ben Uri Gallery, The London Jewish Museum of Art July 2012 - September 2012
Leicester City Council April 2012 - July 2012
The Creek Youth Center October 2009 - June 2010
Skills
Education, Museum Education, Museum Collections, Museums, Supervising, Non-profit Volunteer, Operations Management, Customer Service, Event Management, Volunteer Management, Recruiting, Social Media, Nonprofits, Editing, Research, Public Speaking, Event Planning, Fundraising, Microsoft Office, Community Outreach, Microsoft Excel, Marketing, Facebook, Social Networking
Education
University of Leicester 2011 — 2012
Master of Arts (M.A.), Museum Studies
University of Redlands 2005 — 2009
Bachelor of Arts (B.A.), History
University of Redlands 2005 — 2009
Bachelor of Arts (B.A.), Sociology and Anthropology
Robert half - office team March 2014 - Present
OpenDNS October 2014 - October 2014
Metromile April 2014 - October 2014
A.G. Ferrari Foods 2014 - 2014
United States Air Force 2007 - 2010
Skills
Highly detail oriented, Close Attention to..., Pay Close Attention to..., Highly Detailed, Management, Operations Management, Team Management, Technical Analysis, Organization, Organizational Structure, High Organizational..., Organizational..., Leadership, Data Entry, Customer Service, Outlook, Human Resources, Microsoft Office, Microsoft Excel, Problem Solving, Time Management, Teamwork
Education
San Francisco State University 2014 — 2016
Bachelor's Degree, Finance, General
City College of San Francisco 2013 — 2013
Business Administration and Management, General
MiraCosta College 2007 — 2013
Business Administration and Management, General