AIGDirect Company
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AIGDirect Employees
ACE Group June 2009 - Present
AIGDirect May 2008 - August 2008
Skills
Risk Management, Property & Casualty..., Commercial Insurance, Microsoft Office, PowerPoint, Problem Solving, Coverages, Training, Process Improvement, Management, Leadership, Analysis, Insurance, Customer Service, Budgets, Access, Data Analysis, Microsoft Excel, Underwriting, Strategic Planning, Financial Analysis, Casualty, Legal Liability, Marketing, Commercial Lines, General Insurance, Professional Liability, Umbrella Insurance, Workers Compensation
Education
Delaware State University 2005 — 2009
BS, Management
Farmers Insurance August 2014 - Present
21st Century Insurance 2007 - August 2014
AIGDirect 2005 - 2007
21st Century Insurance 2001 - 2005
Countrywide 2000 - 2001
Prudential Healthcare 1996 - 2000
Skills
Data Warehousing, Microstrategy, Business Intelligence, Analytics, SDLC, DB2, Oracle, Governance, ETL, Insurance, Data Architecture, Six Sigma, Process Improvement, Call Centers, Business Analysis, Data Modeling, SQL, Requirements Gathering, Requirements Analysis, Systems Analysis, Enterprise Architecture, Business Objects, Vendor Management, Cognos, Business Requirements, Integration, Business Process..., Access, MicroStrategy
Education
University of California, San Diego 1990 — 1995
Bachelors, Behavioral Psychology
Quotewizard August 2014 - Present
Lyft May 2013 - January 2015
HomeStreet Bank November 2013 - August 2014
Travelers April 2009 - August 2013
AIGDirect November 2007 - April 2009
Skills
Customer Service, Property & Casualty..., Insurance, Sales, Employee Benefits, Account Management, Strategic Planning, Sales Management, Cold Calling, Customer Driven, Outlook, Salesforce.com, Leadership, Marketing, Social Media
Education
Broome Community College
State University of New York College at Potsdam
Fox (Film, TV and Sports) August 2015 - Present
On Assignment October 2009 - August 2015
21st Century / aigdirect.com September 2007 - October 2009
21st Century Insurance September 1997 - October 2009
AIGDirect September 1997 - October 2009
21st Century Financial Services 1997 - 2009
21st Century Insurance 1997 - 2007
Skills
Agile Methodologies, Scrum, SDLC, Software Documentation, Certified Scrum Master..., Project Planning, Project Management, Business Analysis, Management, Release Management, Process Improvement, Systems Analysis, Change Management, Quality Assurance, Call Centers, User Acceptance Testing, Program Management, SharePoint, Vendor Management, Workforce Management, Insurance, Databases, Data Analysis, Visio, SQL, Microsoft Office, Access, Requirements Analysis, IT Management, Integration, CTI, Call Center, Troubleshooting, Analytics, Security, Business Intelligence, Requirements Gathering, Networking, Analysis, MS Project, Business Process, Proc, Leadership, Team Leadership, Customer Service, Recruiting, Business Process..., Problem Solving, Documentation
Education
Moorpark College 2007 — 2011
Moorpark College
Business Administration and Management, General
New York Institute of Technology February 2012 - October 2013
FIDM/Fashion Institute of Design & Merchandising January 2010 - February 2012
AIGDirect November 2006 - December 2008
Macy’s Inc. June 2004 - January 2005
Target Stores August 2003 - January 2004
Skills
Microsoft Excel, Leadership, Management, Microsoft Office, Microsoft Word, PowerPoint, Public Speaking
Education
FIDM/ Fashion Institute of Design & Merchandising
Fashion Merchandising
The California State University
Bachelor of Science, Marketing
Zenith insurance November 2008 - Present
21st Century Insurance June 1998 - April 2008
AIGDirect 1998 - 2008
21st Century Ins. 1998 - 2008
Skills
Microstrategy, UML, Visio, Tomcat, Software Development
Education
Devry University 2000 — 2004
BS Computer Information System, Computer Information System
University of Eastern Philippines 1986 — 1990
(BSECE) Electronic Communication Engineering, Electronics and Communication Engineering
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas May 2013 - Present
LeisureLink May 2011 - May 2013
1-800-DENTIST January 2011 - May 2011
Insurance Technologies Corporation May 2008 - November 2010
AIGDirect January 2005 - May 2008
US Air Force / Hawaii Air National Guard October 1998 - October 2004
DTRIC Insurance Company Ltd 2001 - 2004
Skills
Team Building, Call Centers, Workforce Management, Quality Assurance, Change Management, Call Center Development, Microsoft Excel, Management, Operations Management, CRM, Salesforce.com, Microsoft Office, Sales Management, Customer Service, Data Analysis, Team Management, PeopleSoft, Data Mining, Contact Centers, Insurance, MySQL, Excel Expert, WFM, Google Analytics, Google Adwords, IVR, Avaya, Verint, Genesys, Start-ups, Crystal Ball, PBX, Siebel, Mitel, Goldmine, Expression Web, SQL Server, Photoshop, ShoreTel, Oasis, Nortel, AS400, GoToMeeting, Staff Scheduling, Contact Center Design, Training & Development, Verint Impact 360, Cisco, Aspect, Cisco Unified...
Education
University of Hawaii at Manoa 1998 — 2004
Computer Science, Psychology
Kaiser High School
Experian Consumer Direct May 2010 - Present
AIGDirect November 1999 - December 2009
21st Century Insurance November 1999 - December 2009
MicroAge 1995 - October 1999
PCR Personal Computer Rental April 1992 - June 1993
Disneyland May 1989 - May 1992
Skills
SQL, SDLC, Requirements Analysis, Databases, JavaScript, Business Analysis, Visio, Integration, SharePoint, Quality Assurance, Windows, Serena TeamTrack /..., Agile Methodologies, Software Development
Education
Los Angeles County Underwater Instructor Certification Course 1994 — 1994
SCUBA
University of California, Irvine 1989 — 1994
BS, Information and Computer Science
21st Century Insurance / AIG Direct July 2001 - Present
AIGDirect 2001 - Present
21st Century / AIG Direct 2001 - 2008
21st century insurance 2001 - 2008
Education
California State University-Northridge 1991 — 1994
B.A., Psychology
AIG June 2004 - Present
AIGDirect 2004 - Present
21st Century Insurance 2004 - Present
Skills
General Insurance, Insurance, Property, Property & Casualty...
Education
Rider University 2000 — 2004
Bachelors, Actuarial Science
Zenith Insurance Company (United States) October 2009 - Present
Farmers Insurance Group June 2009 - October 2009
21st Century Insurance June 2006 - June 2009
aigdirect 2006 - 2009
Farmers Insurance Group 1993 - 2006
Farmers Insurance 1993 - 2006
Skills
Insurance Law, Regulatory Affairs, Insurance, Compliance, Litigation Management, Problem Solving, Government Affairs, Licensing, Workers Compensation, Property & Casualty..., Commercial Insurance, Claim, Claims Management, Corporate Governance, Corporate Law, Employment Law, Government, Liability, Litigation, Market Conduct, Mediation, Policy, Product Liability, Regulations, Reinsurance, Risk Management, Underwriting
Education
Washington University in St. Louis School of Law 1972 — 1975
JD, Law
Indiana University Bloomington 1968 — 1972
BA, History, Political Science, Economics
21st Century Insurance 2000 - Present
MetLife Auto and Home March 1998 - October 2000
AIGDirect January 1990 - March 1998
Skills
Microsoft Word, PowerPoint, English, Windows, Outlook, Microsoft Office, Microsoft Excel, Microsoft Access
Education
Drexel University 1978 — 1983
Bachelor of Science (B.S.), Mathematics