Alliance Data Retail Services
Alliance Data Retail Services List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Alliance Data Retail Services. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Alliance Data Retail Services Salaries. You can even request information on how much does Alliance Data Retail Services pay if you want to. Learn about salaries, pros and cons of working for Alliance Data Retail Services directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
334 Alliance Data Retail Services employees in database. Find out everything there's to know about Alliance Data Retail Services employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Alliance Data Retail Services Employees
radiator depot January 2015 - Present
On The Border November 2012 - December 2014
T-Mobile March 2005 - March 2008
Citibank June 2003 - October 2005
Alliance Data Retail Services January 1998 - March 2003
Skills
Sales, Customer Service, Logistics, People Skills, Microsoft Office
Education
Johnson County Community College 1998 — 2001
Associate's Degree, General Studies, 3.4 GPA, degree not complete yet
Shawnee Mission North HS 1994 — 1998
High School, General Studies, 3.8 GPA average
Alliance Data Retail Services March 2015 - Present
SpartanNash May 2011 - March 2015
Spartan Stores May 2010 - August 2010
Aquinas College August 2007 - April 2008
Skills
Facebook, Social Media Marketing, Email Marketing, Marketing Communications, Social Media, Advertising, Promotions, Marketing, Event Planning, Digital Marketing, Social Networking, Retail
Education
Aquinas College 2007 — 2011
Bachelor of Business Administration (B.B.A.), Marketing
Universidad de Salamanca 2009 — 2009
Cursos, Internacionales, Spanish Language and Culture Program
Jenison High School 2003 — 2007
Alliance Data Retail Services February 2014 - Present
C and K Prescription Assistance August 2006 - Present
Skills
Nutrition, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Management, Patient Advocacy, Social Services
Education
Ashland University 1983 — 1984
Kaplan University
Alliance Data Retail Services January 2014 - Present
Coach 2010 - 2013
Coach 2007 - 2010
Coach 2005 - 2007
Coach 2003 - 2005
Gap Inc./Banana Republic 1999 - 2003
Gap Inc./Banana Republic 1999 - 1999
Skills
Trend Analysis, Sales, Recruiting, Leadership, Employee Training, People Development, Inventory Control, Time Management, Team Building, Customer Satisfaction, Event Planning, Training, Marketing, Management, Microsoft Office, Store Management, Sales Management, Merchandising, Visual Merchandising, Store Operations, Operations Management, Loss Prevention, Retail, Budgets, Sales Operations, Coaching, CRM
Education
Delgado Community College
AS Business
University of Southern Mississippi
Psychology/Business
Sirius XM Radio Inc. March 2002 - Present
Alliance Data Retail Services March 2001 - March 2003
Ericsson March 1995 - March 2002
Baylor University September 1980 - December 1984
Skills
J2EE Application..., Struts, Test Driven Development, SQL, Java, JSP development, JBoss Application Server, XML, VXML, GRXML, CCXML, Maven, Patents, Software Engineering, Telecommunications, Software Design, Hibernate, REST, Servlets, EJB, Perl, JSP, Java Enterprise Edition, SOAP, Design Patterns, Unix, UML, Enterprise Architecture, Linux
Education
Baylor University 1980 — 1984
Bachelor of Science (BS), Computer Science
Lukin High School 1978 — 1980
High School
Alliance Data August 2008 - Present
WELD 2014 - 2014
Alliance Data Retail Services 2006 - 2008
Alliance Data August 2002 - September 2006
Skills
Product Management, Capability Management, Project management, Requirements Analysis, Cross-functional Team..., Six Sigma, Analysis, Project Management, Project Coordination, Credit Cards, Strategic Planning, Financial Analysis, Strategy, Vendor Management, Process Improvement, SDLC, Analytics, Business Analysis, Business Process..., CRM
Education
The Ohio State University 1982 — 1986
BSBA, Operations and Business Management
Cuyahoga Community College 1980 — 1982
Associates Degree in Accounting, Accounting and Business
Department26 February 2015 - May 2015
Miami University February 2014 - May 2014
Panhellenic Association February 2013 - February 2014
Alliance Data Retail Services June 2013 - August 2013
Miami University January 2011 - May 2013
Norwood Medical November 2008 - June 2010
Skills
Social Media, Public Speaking, PowerPoint, Event Planning, Time Management, Proficient Typing Skills, Microsoft Word, Microsoft Excel, Teamwork, Friendly Personality, Research, Strategic Communications, Public Relations, Marketing, Marketing Communications
Education
Miami University 2010 — 2014
Bachelor of Arts (B.A.), Strategic Communications/Public Relations
Oakwood High School 2006 — 2010
Alliance Data Retail Services April 2015 - Present
Fidelity National Information Services January 2013 - March 2015
Fidelity National Information Services July 2010 - January 2013
Talon Title Agency January 2004 - August 2009
Arlington Bank August 2002 - January 2004
Merrill Lynch January 2002 - June 2002
Skills
Leadership, Management Consulting, Coaching, Business Development, Project Management, Product Management, Banking, Payments, Financial Services, Risk Management, Management, Business Strategy, Staff Development, Account Management, Customer Service, Strategy, Marketing, Business Analysis
Education
The Ohio State University 1998 — 2002
Bachelor of Arts (B.A.), Communication, General
Franklin University 2007 — 2008
Masters, Business Administration
Sunshine Home Health October 2014 - Present
Apria Healthcare September 2013 - October 2014
T-Mobile September 2005 - April 2012
Alliance Data Retail Services September 1999 - September 2005
Skills
Call Centers, Customer Retention, Customer Satisfaction, Customer Experience, Customer Service, Sales, Training, Team Leadership, Team Building, Telecommunications, Account Management, Performance Management, Sales Operations
Education
Johnson County Community College 2000 — 2007
Business
The University of Kansas 1998 — 1999
Bishop Miege 1994 — 1998
High School Diploma
Northwest Community Credit Union February 2015 - Present
Alliance Data Retail Services July 2014 - December 2014
T-Mobile March 2004 - June 2012
Skills
Mobile Devices, Telecommunications, Team Leadership, Customer Service, Call Center, Wireless, Leadership, Leadership Development, Collections, Call Centers, Customer Retention, Employee Training, Customer Experience, Team Building, Process Improvement, Microsoft Office, Performance Management, Coaching, Team Management
Education
Central Oregon Community College 2012 — 2014
Comp, Computer Information Systems - Networking
Central Oregon Community College 2012 — 2014
Associate of Science (AS), Computer and Information Sciences, General
Redmond High School
Alliance Data Retail Services August 2014 - Present
Sams Club June 2011 - August 2014
Citi November 2005 - May 2013
Skills
Microsoft Office, Basic Records Operations, NARA's Certification of..., Trust Records Certified, Sales, PowerPoint, Microsoft Word, Leadership, Inventory Management, Merchandising, Public Speaking, Store Management, Retail, Customer Service, Marketing, Training, Time Management
Education
Haskell Indian Nations University 2012 — 2016
Bachelor of Business Administration (B.B.A.), Emphasis in Managment
Haskell Indian Nations University
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
SingleHop February 2015 - Present
CWIE Holding Company, INC November 2014 - January 2015
PhoenixNAP March 2013 - November 2014
Bell Drapery Cleaners Inc June 2006 - March 2013
Circuit City November 2003 - June 2006
Alliance Data Retail Services September 2002 - February 2003
Skills
Cloud Computing, Sales, Data Center, Solution Selling, Managed Services, Account Management, Salesforce.com, Virtualization, Selling, SaaS, Direct Sales, Disaster Recovery, Sales Process, New Business Development, Inbound Sales, Outbound Sales, Sales Management, Business Development, Management, Work At Home
Education
Mesa Community College 2003 — 2005
Degree not completed, Psychology
Mesa High School 1999 — 2002
High School, 3.0 GPA
Nationwide Insurance August 2014 - Present
Alliance Data Retail Services May 2014 - July 2014
Nationwide Insurance May 2013 - August 2013
UQ Marketing February 2013 - May 2013
Target June 2012 - August 2012
Skills
Marketing, Leadership, Social Media, Social Media Marketing, Teamwork, Marketing Strategy, PowerPoint, Creative Problem Solving, Time Management, Online Advertising, Recruiting, Entrepreneurship, Facebook, Management, Sales, Retail, Brand Management, Digital Marketing, Marketing Communications, Microsoft Office, Project Management
Education
Miami University 2010 — 2014
Bachelor of Science in Marketing, Minors: Management Information Systems & Interactive Media Studies
Alliance Data Retail Services November 2013 - Present
Dick's Sporting Goods June 2011 - October 2013
Sears Holdings Corporation February 2009 - May 2011
Target March 2000 - October 2008
Skills
Leadership, Recruiting, Retail, Training, Coaching, Sales, Store Management, Merchandising, Visual Merchandising, Loss Prevention, Inventory Management, Inventory Control, Profit, Driving Results, Income Statement, Succession Planning, Time Management, Store Operations, Customer Service, Team Building, Hiring, Big Box, Process Scheduler, New Store Openings, Employee Training, CPFR, Customer Experience, Logistics, Retail Sales, Planograms, Shrinkage, Customer Satisfaction, Forecasting, Multi-unit, P, POS
Education
Villanova University 2008 — 2009
Master Certification
Harding University 1977 — 1981
BBA
French Run Elementary School August 2013 - December 2013
Alliance Data Retail Services November 2009 - August 2013
Jenny Craig April 2007 - June 2009
Skills
Microsoft Office, Typing, Clerical Skills, Office Administration, Project Coordination, PowerPoint, Time Management, Mentoring
Education
Grand Canyon University 2010 — 2014
Master's degree of Elementary of Education, Elementary Education and Teaching, 3.5
Franklin University 2005 — 2010
Bachelor of Business Administration (BBA), Business Administration and Management, General, 3.0
Alliance Data Retail Services June 2014 - Present
red and associates April 2006 - June 2014
SHRM Washington State Council January 2012 - December 2013
Inland Northwest SHRM January 2007 - December 2011
Good Samaritan Society March 2002 - April 2006
Coldwater Creek August 1993 - March 2002
Skills
Performance Management, Employee Relations, Talent Management, Human Resources, Employee Engagement, HRIS, Management, Training, FMLA, Recruiting, Interviews, Employee Benefits, Program Management, Deferred Compensation, Organizational..., Onboarding, Workforce Planning, Labor Relations, Leadership Development, HR Consulting, Career Development, Employee Handbooks, Personnel Management, Conflict Resolution, Succession Planning, SPHR, HR Policies, Resume Writing, Employee Training, Employment Law, Career Counseling, New Hire Orientations, Job Descriptions, Performance Appraisal, Benefits Administration, Legal Compliance, Compensation & Benefit, Applicant Tracking..., Talent Acquisition, Coaching, Leadership
Education
California State University-San Bernardino 1990 — 1992
Master of Arts (M.A.)
University of California, Riverside 1986 — 1990
Bachelor of Arts (B.A.)
Alliance Data February 2015 - Present
Alliance Data Retail Services May 2014 - February 2015
Manley Deas Kochalski, LLC July 2012 - May 2014
Lumen Legal June 2012 - June 2012
Gnoesis Group January 2012 - April 2012
SOHO Fashion & Furniture Exchange March 2011 - May 2011
Capital University Legal Clinic January 2011 - May 2011
Capital University Law School August 2009 - April 2011
Capital University June 2010 - December 2010
Kopech & O'Grady LLC June 2009 - August 2010
Skills
Legal Research, Mediation, Negotiation, Arbitration, Research, Writing, Legal Writing, Westlaw, Analysis, Litigation, Courts, Customer Service, Training
Education
Capital University Law School 2008 — 2011
J.D., cum laude, Dispute Resolution
University of Michigan 2004 — 2008
B.A., Communication Studies
Alliance Data Retail Services August 2014 - January 2015
Alliance Data Retail Services October 2013 - July 2014
Technical Consulting & Research, Inc. April 2013 - November 2013
VERO Capital Management September 2012 - February 2013
New Oriental Education & Technology Group (NYSE:EDU) September 2007 - September 2010
Dongfeng Media Co., LTD October 2006 - September 2007
Dalian Urban Economic Forum October 2006 - March 2007
Skills
VBA, Data Analysis, Financial Modeling, Quantitative Analytics, Business Development, SAS, Mandarin, SPSS, Management, Underwriting, Credit Risk, SQL, MS Office, Microsoft Excel, Data Mining, Research
Education
University of Dayton 2011 — 2013
Master of Science (M.S.)
Dongbei University of Finance and Economics 2006 — 2009
Master of Arts (M.A.)
Shenyang Agricultural University 2001 — 2005
B.A
Alliance Data Retail Services February 2015 - Present
Highlights for Children March 2014 - February 2015
Citi November 2011 - March 2014
MGI May 2011 - December 2011
MGI August 2010 - May 2011
Ohio University September 2008 - March 2010
Global Cooling, Inc. March 2009 - May 2009
House Medic January 2008 - March 2008
City of Westerville August 2004 - October 2005
Skills
Leadership, Management, Marketing, Analysis, Strategy, Time Management, Marketing Strategy, Financial Analysis, Microsoft SQL Server, PowerPoint, Banking, Marketing Communications, Social Media, Data Analysis, Customer Service, Research, Team Building, Accounting, Microsoft Excel, Competitive Analysis, Microsoft Office, Microsoft Word, Outlook, Business Process..., Account Management
Education
Franklin University 2013 — 2014
Master's Degree, Marketing and Communication, Cumulative GPA of 3.97 out of 4.00
Ohio University 2006 — 2010
Bachelor of Business Administration, Marketing, Business Law, Psychology, GPA of 3.48 out of 4.00 in Business Courses
GNC 2014 - Present
Career Strategies, LLC 2011 - Present
Alliance Data Retail Services 2012 - 2014
Limited Brands 2007 - 2011
Limited Brands 2004 - 2007
Limited Brands 1998 - 2004
Victoria's Secret Stores 1995 - 1998
Nabisco 1988 - 1995
H.J. Heinz Company 1984 - 1988
Gray DrugFair 1983 - 1984
Skills
Talent Management, Coaching, Organizational Learning, Leadership Development, Performance Consulting, Succession Planning, Performance Management, Career Development, Organizational..., Strategic Planning, Training, Recruiting, Career Counseling, Human Resources, Leadership, Employee Engagement, Change Management, Cross-functional Team...
Education
Chapman University
M.S., Human Resource Management & Development
Bethany College
B.A., Psychology
Walsh Jesuit H.S.
High School, College Preparatory
Alliance Data Retail Services July 2013 - Present
Supervalu September 2012 - June 2013
T-Mobile August 2004 - June 2012
MCI Corporation June 1999 - July 2003
MCI Corporation 1994 - 2001
Skills
Telecommunications, Wireless, Call Center, Avaya, Workforce Management, Customer Retention, Customer Experience, Customer Satisfaction, Mobile Devices, Quality Assurance, Customer Service, Process Improvement, GSM, Team Building, Team Leadership, VoIP, Coaching, Vendor Management, Onboarding, Call Centers
Education
Emily Griffith Technical College
John F Kennedy High School
High school diploma
Lane Bryant August 2015 - Present
Alliance Data Retail Services August 2013 - July 2015
Limited Stores 2008 - 2013
Limited Stores 2007 - 2008
Limited Stores 2004 - 2007
The Longaberger Company 1999 - 2004
Consolidated Stores Corporation 1998 - 1999
Management Recruiters International 1996 - 1998
Skills
Strategic and Tactical..., Policies and Procedures..., Team Leadership and..., Decision Making and..., Recruiting Techniques, Coaching and Mentoring, Continuous Process..., Benefits and..., Relationship Building..., Human Resources, Deferred Compensation, Succession Planning, Continuous Improvement, Talent Management, Recruiting, Employee Relations, Talent Acquisition, Onboarding, Employee Training, Training, Leadership Development, Executive Coaching, Leadership, Management
Education
Jefferson Community College 1985 — 1987
2 Associates Degrees, Business/Retail Management
Franklin University
Courses in Applied Psychology
Alliance Data Retail Services October 2013 - Present
Advocate Radiology January 2012 - July 2012
QCS Financial Services March 2010 - June 2011
Skills
Customer Service, Data Entry, Microsoft Office, Microsoft Word, Medical Terminology, Microsoft Excel, Medical Billing, PowerPoint, Outlook, Healthcare, Telephone Skills, Typing, Cpr Certified, Medical Coding, Medical Records, Insurance, Call Centers, Management, Invoicing, Leadership, Time Management, Team Building, Training
Education
Franklin University 2012 — 2015
Bachelor's Degree, Business Administration and Management, General Minor Healthcare Managementt
Kaplan College-Columbus 2012 — 2013
Certificate, Medical Billing and Coding, 3.1
The University of Akron 2003 — 2004
Management Information Systems, General
Alliance Data Retail Services July 2014 - Present
Chrysalis Counseling Center May 2010 - July 2014
Skills
Specializing in the..., Treatment, Crisis Intervention, Career Counseling, Public Speaking, CBT
Education
Kent State University 2008 — 2010
Master's degree, Clinical Mental Health Counseling
Miami University 2003 — 2006
Bachelor of Arts (BA), Journalism
Miami University
Bachelor of Arts (BA), Psychology
Alliance Data Retail Services March 2015 - Present
gearDigital March 2014 - March 2015
Wilson RMS January 2014 - March 2015
TechColumbus July 2013 - December 2013
TechColumbus April 2010 - July 2013
Brand Thunder February 2011 - November 2011
TechColumbus August 2007 - May 2010
State of Ohio June 2005 - August 2007
Ohio Department of Development March 2004 - June 2005
Skills
Organizational..., Coaching, Business Formation, Venture Capital, Start-up Ventures, Market Research, Start-ups, Strategic Partnerships, Entrepreneurship, Strategic Planning, Strategy, Business Development, Business Strategy, Business Planning, Economic Development, Management, Marketing, Nonprofits, Social Media Marketing, Team Building, Management Consulting, Leadership, Mergers & Acquisitions, Executive Management, Program Management, Public Relations, New Business Development, Commercialization, Product Management, Fundraising, Corporate Development, Small Business, Finance, Due Diligence, Project Planning, Competitive Analysis, Online Marketing, Cross-functional Team..., Marketing Strategy, Leadership Development, Product Development, P&L Management, Product Marketing, SaaS, CRM
Education
Miami University 1999 — 2003
BA
Cult Marketing May 2015 - Present
Alliance Data Retail Services January 2015 - May 2015
Alliance Data Retail Services July 2014 - December 2014
FITCH March 2014 - June 2014
FITCH January 2013 - February 2014
Northwestern University September 2011 - December 2012
DSW June 2012 - September 2012
Resource Interactive June 2010 - August 2011
Dayton Children's Medical Center January 2010 - April 2010
Cramer-Krasselt June 2009 - August 2009
Skills
Detail Orientation, Strong Communication..., Self Driven, Social Media, Passionate, Digital Marketing, Social Media Marketing, Social Media Outreach, Strategic Planning, Online Advertising, Strategic Leadership, Consumer Marketing, Customer Oriented, Integrated Brand..., Integrated..., Media Relations, Facebook, Integrated Marketing, Project Management, Strategy, Blogging, Community Outreach, Marketing, E-commerce, Marketing Research, Digital Media, Internal Communications, Advertising, Press Releases
Education
Northwestern University 2011 — 2012
MS, Integrated Marketing Communication
University of Dayton 2007 — 2010
Arts and Sciences, Public Relations and Business Management
Clemson University 2006 — 2006
Granville High School
Nationwide Insurance February 2012 - Present
Nationwide Insurance October 2010 - February 2012
Jones Insight September 2007 - October 2010
Verizon Wireless April 2002 - August 2007
Modis 2000 - 2002
Cardinal Health 1999 - 2000
JPMorgan Chase 1994 - 1999
Alliance Data Retail Services 1991 - 1994
Skills
Data Mining, Data Modeling, Data Warehousing, Business Intelligence, Data Analysis, Business Analysis, Prediction, Analytics, Data Management, Business Analytics, Predictive Analytics, Data Integration, SAS, Customer Analytics, Database Marketing, Data Quality, Teradata, Requirements Gathering, Consumer Insights, Predictive Modeling, Databases, SQL, CRM, Marketing Strategy, Customer Analysis, Analysis, ETL, Marketing Analytics, Segmentation, Leadership, Management
Education
Miami University
BSBA, Finance
Poland Seminary High School 1984 — 1987
Alliance Data Retail Services April 2014 - Present
Alliance Data April 2013 - April 2014
American Eagle Outfitters June 2012 - November 2012
Career Services April 2009 - May 2012
Limited Brands June 2011 - August 2011
Bridge Worldwide May 2010 - July 2010
EXPRESS November 2009 - January 2010
The Buckle, Inc. 2006 - 2007
Skills
Merchandising, Social Media, Microsoft Office, Merchandise Planning, Social Media Marketing, Retail, PowerPoint, Assortment, Customer Service, Microsoft Excel, Trend Analysis, Marketing
Education
Miami University 2008 — 2012
Bachelor of Science, Marketing
Miami University John E. Dolibois European Center 2011 — 2011
Bachelor of Science, Marketing
Alliance Data Retail Services October 2014 - Present
Chase February 2014 - August 2014
21st Mortgage August 2012 - March 2013
H20 Hair Studio December 2007 - July 2012
Skills
Multi-line Phone, Employee Training, Computer Proficiency, Receptionist Duties, Customer Service, Microsoft Office, Data Entry, Appointment Scheduling, Product Ordering, Coordinating Schedules, Inventory Management, Management, Office Management
Education
Ashford University 2012 — 2014
Associate's degree, Business Administration and Management, General
Virginia Hospital Center July 2015 - Present
Starbucks September 2014 - Present
Alliance Data Retail Services June 2014 - August 2014
Ohio Senate September 2013 - December 2013
Gap Inc./ Gap May 2012 - August 2012
Special Aerospace and Security Services, Inc. May 2011 - August 2011
Gap Inc./ Banana Republic May 2011 - August 2011
Girl Scouts May 2010 - August 2010
Skills
Office Administration, Politics, Political Science, International Relations, Policy Analysis, Foreign Policy, Customer Service, Leadership, Political Campaigns, Editing, Legislative Relations, Government
Education
Kent State University 2009 — 2014
Bachelor of Science (B.S.), Political Science and Government
Cleveland Heights High School 2005 — 2009
Alliance Data Retail Services May 2012 - Present
Limited brands vss September 2001 - May 2012
Chuck Bretz & Associates January 2012 - March 2012
Limited Brands 2001 - 2012
Skills
Store Management, Motions, Merchandising, Retail, Retail Sales, Inventory Management, Store Operations, Inventory Control, Driving Results, Customer Service, Customer Experience, Time Management, Profit, Hiring, POS, Sales
Education
Northwestern College 2011 — 2012
ABA- Apporved Paralegal Certificate, Paralegal
Aurora University 1999 — 2003
Bachelor of Arts, Political Science
Alliance Data Retail Services June 2014 - Present
Alliance Data Retail Services November 2013 - June 2014
Alliance Data Retail Services August 2013 - November 2013
Alliance Data Retail Services March 2012 - July 2013
Alliance Data Retail Services May 2007 - March 2012
Kroger July 2004 - January 2007
Skills
Call Center, Customer Service, Coaching, Leadership, Customer Experience, Team Building, Process Improvement, Call Centers, Training, Customer Satisfaction, Leadership Development, Account Management, Employee Relations, Microsoft Excel, Outlook, Performance Management, PowerPoint
Education
Bowling Green State University 2006 — 2010
Theatre
Alliance Data Retail Services July 2015 - Present
Insomnia Cookies August 2014 - May 2015
Australian Baseball League September 2014 - January 2015
Rockfish June 2014 - August 2014
Reebok Sports Club Spain May 2013 - June 2013
Procter & Gamble June 2010 - January 2013
Skills
Microsoft Office, Social Media, Marketing Communications, Advertising, Marketing, Market Research, Marketing Strategy, PowerPoint, Microsoft Excel, Marketing Research, Microsoft Word, SQL, Audacity, Social Media Marketing
Education
Miami University 2011 — 2015
Bachelor of Science in Business, Marketing and Interactive Media Studies
Study Abroad: Australia Winter Term Program
Marketing
Study Abroad: Luxembourg City, Luxembourg and Barcelona, Spain
Marketing/Marketing Management, General
Anderson High School 2008 — 2011
High School
Alliance Data April 2014 - Present
Alliance Data December 2013 - Present
Alliance Data Retail Services May 2013 - Present
Pictovita Photogarphy October 2009 - Present
Alliance Data 2013 - 2014
Alliance Data 2013 - 2014
Alliance Data Retail Services September 2011 - May 2013
Pictovita Photogarphy 2007 - 2010
GSW Worldwide 2007 - 2008
Skills
Photojournalism, Photography, Digital Photography, Adobe Creative Suite, Photoshop, InDesign, Multimedia, Final Cut Pro, Graphic Design, Layout, Video Editing, Web Design, Newspaper, Ap Style, Social Media, Blogging, Journalism, Art, Creative Direction
Education
DeVry University's Keller Graduate School of Management-Ohio 2012 — 2013
Master's in Network and Communications Managment, Information Security, Graduate
Ohio University 2005 — 2009
BSVC, Photojournalism
Ohio University 2005 — 2009
Bachelor of Science (B.S.), Design and Visual Communications, General
Alliance Data Retail Services March 2015 - Present
Alliance Data Retail Services July 2014 - February 2015
First Miami Student and Alumni Federal Credit Union January 2013 - December 2013
Cardinal Health May 2013 - July 2013
First Miami Student and Alumni Federal Credit Union January 2011 - March 2013
First Miami Student and Alumni Federal Credit Union January 2012 - January 2013
Bell Tower Place August 2011 - December 2011
Blue Canyon Kitchen and Tavern August 2008 - August 2010
Skills
Social Media Marketing, Market Research, Customer Service, Marketing Strategy, Telephone Skills, Marketing, PowerPoint, Microsoft Excel, Email Marketing, Time Management, Teamwork
Education
Miami University 2010 — 2014
Farmer School, Business; Marketing
Alliance Data Retail Services May 2013 - Present
The Ohio State University (Your Plan for Health) August 2012 - December 2012
The Ohio State University Wexner Medical Center (Stress & Health Study) August 2007 - December 2012
Lakeside Camera Photoworks August 2006 - May 2007
Skills
Health & Wellness, Research, Photography, Photoshop, Microsoft Office, Final Cut Pro, Video, Editing, InDesign, Illustrator, Graphic Design, Web Design, Creative Direction, Customer Service, Social Media, Time Management, Leadership
Education
The Ohio State University 2011 — 2012
Master of Arts (M.A.), Health & Exercise Science (Physical Activity Behavior)
Kenyon College 2002 — 2006
Bachelor of Arts (B.A.), Psychology & Studio Art
Alliance Data Retail Services May 2015 - Present
Hyatt Regency Columbus January 2010 - May 2015
Hyatt Regency Orange County November 2007 - January 2010
Hyatt Regency Orange County July 2007 - November 2007
Skills
Hospitality Management, Hospitality Industry, Meeting Planning, Hotels, Trade Shows, Hospitality, Event Planning, Hotel Management, Convention Services, Catering, Event Management, Customer Service, Property Management..., Corporate Events, Customer Relations, Project Management, Logistics Management, Planning & Execution of..., Communication
Education
The Ohio State University 2003 — 2007
B.S., Hospitality Management
Macquarie University
Market District December 2013 - Present
Safelite Solutions January 2012 - May 2013
Aerotek September 2011 - January 2012
Manorcare of Westerville May 2010 - August 2011
TATA-Business Solutions January 2003 - October 2009
Alliance Data Retail Services November 2001 - October 2003
Humane Society of the Ohio Valley June 2001 - November 2002
Island Transportation May 1998 - September 2001
Kent State Bus Service October 1997 - June 2001
Kent State Animal Rooms November 1996 - June 1997
Skills
Filing, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Outlook, Schedule, Worldspan, Sabre, Blue Pumpkin, Office Equipment..., Avaya Phone System, Access, Microsoft Powerpoint, Commerical Driver...
Education
University of Phoenix 2011 — 2013
Bachelor of Science (BS), Health/Health Care Administration/Management
University of Phoenix 2010 — 2011
Associates Degree, Health/Health Care Administration/Management
Kent State University 1996 — 2001
Bachelor of Applied Science (BASc), Zoology/Animal Biology, 3.2
Alliance Data Retail Services September 2014 - Present
Bob Evans Farms, Inc. September 2008 - September 2014
Cardinal Health June 2007 - September 2008
The Wendy's Company July 1997 - June 2007
The Warren Tribune July 1996 - March 1997
Excel Extrusions July 1996 - March 1997
WJW-TV September 1995 - July 1996
WCVB Boston 1994 - 1995
The Atlantic 1993 - 1994
WEWS NewsChannel 5 May 1993 - August 1993
Skills
Communications Strategy, Public Relations, Employee Engagement, Strategic Communications, Publications, Feature Articles, Speech Writing, Communications Planning, Internal Communications, Crisis Communications, Marketing Communications, Newsletters, Television, Strategy, Marketing, Press Releases, Media Relations, Corporate Communications, Management, Event Planning, Video, Magazines, Copywriting, Leadership, Reputation Management
Education
The Ohio State University 1997 — 2000
M.A.
Boston College 1991 — 1995
Bachelor of Arts
TASIS England 1990 — 1991
Upper School Diploma
Quantum Health January 2013 - Present
Molina Healthcare of Ohio May 2008 - June 2012
Alliance Data Retail Services June 2002 - April 2008
Skills
Microsoft Office, Customer Service, Risk Management, Business Analysis, Strategic Planning, Project Management, Business Strategy, Data Analysis, Visio, Financial Analysis, Process Improvement, Budgets, Leadership, Team Leadership, Analysis, Vendor Management, Business Process...
Education
University of Phoenix 2010 — 2012
Master of Business Administration (MBA), Business Administration
Franklin University 2003 — 2005
Bachelor of Science in Business Administration, Business Administration
Alliance Data Retail Services October 2014 - Present
Alliance Data Retail Services May 2014 - October 2014
Center for Organizational Research September 2011 - May 2014
The University of Akron July 2011 - May 2013
Skills
Research, SPSS, Job Analysis, Statistics, Data Analysis, Psychology, Survey Design, Interviews, Training, Teaching, Microsoft Office, Personnel Selection, Leadership, Survey Research, Microsoft Excel, Social Media Marketing, Program Evaluation, Leadership Development, Test Development, Quantitative Research, SAS, Qualitative Research, Public Speaking, Recruitment, Communication, Performance Management, Technical Writing, Focus Groups, Coaching, Recruiting, Organizational Culture, Organizational..., Compensation & Benefit, Data Collection, Teamwork, Team Building, Market Pricing
Education
The University of Akron 2011 — 2014
Master's Degree, Industrial-Organizational Psychology
Bowling Green State University 2006 — 2011
BA, Psychology
Giant Eagle, Inc. March 2015 - Present
Alliance Data Retail Services June 2014 - March 2015
Alliance Data Retail Services September 2013 - March 2014
Mission Essential Personnel, LLC(contract) March 2013 - September 2013
Hertz Local Edition January 2008 - March 2013
Verizon Wireless November 2010 - August 2012
Skills
Recruiting, Employee Relations, Training, Customer Service, Marketing, Human Resources, Talent Acquisition, Applicant Tracking..., Onboarding, Team Leadership, Team Building, Leadership, Performance Management, Outlook, Employee Training, Interviews, Personnel Management, Internet Recruiting, Technical Recruiting, Sales, Coaching, Payroll, Management, Temporary Placement, Cold Calling, Sourcing, Organizational..., Policy, Talent Management, Administration, Process Improvement, New Hire Orientations, Leadership Development, Inventory Management, Teamwork, Team Management, Hiring, Operations Management, Conflict Resolution, ADP Payroll, Analysis, Account Management, Time Management, Employee Benefits, College Recruiting, Screening, PeopleSoft, Process Scheduler, Workforce Planning, Supervisory Skills
Education
DeVry University 2013 — 2015
Bachelors, Human Resources Management/Personnel Administration, Business Administration Double Major, 3.9
Columbus State 2012 — 2013
N/A, Human Resources Management and Services, 3.7
Central Crossing High School 2004 — 2007
None
Piqua High School 2002 — 2007
High School Diploma, All
La Senza December 2014 - Present
Alliance Data May 2007 - August 2014
Alliance Data Retail Services May 2005 - August 2007
Alliance Data Retail Services March 2000 - August 2005
Alliance Data Retail Services June 1998 - March 2000
Skills
Salesforce.com, Sales Process, Sales Management, Sales Presentations, Written & Oral..., Personal Development, Persuasive Presentations, Motivational Speaking, Credit Cards, Team Leadership, Educational Leadership, Strategic Partnerships, Training Delivery, Adult Education, Customer Experience, Customer Acquisition, Customer Engagement, Client Liaison, Manage Client..., Client Relations Skills, Client Presentation, Client Representation, Store Operations, Retail Marketing, Multi-channel Retail, Retail Sales, Selling Skills, Consultative Selling..., Influential Communicator, Strategic Influence, Strategic Communications, Teacher Training, Delivering Results, Performance Metrics, Performance Management, Retail, Sales, CRM, Leadership, Management, Strategy, Relationship Building, Training, Marketing Strategy
Education
The Ohio State University 1994 — 1998
Bachelors of Science and Education, Marketing/Marketing Management, General, Junior & Senior Years
Columbus State Community College 1995 — 1996
The Wendy's Company July 2015 - Present
Alliance Data Retail Services September 2014 - July 2015
Cardinal Health September 2012 - September 2014
Cardinal Health May 2011 - September 2012
MeadWestvaco October 2010 - May 2011
JC Entertainment May 2006 - October 2010
DeVry University April 2008 - September 2010
University Media Group April 2007 - September 2007
The Ohio State University September 2005 - June 2006
Margaret W. Wong and Associates Co., LPA May 2001 - September 2004
Skills
Marketing Communications, Multicultural Marketing, Graphic Design, Program Implementation, Social Media, Digital Marketing, Budget, Marketing, Budgets, Product Marketing, Product Management, Management, Strategy, Email Marketing, Public Relations, Leadership, Cross-functional Team..., Entrepreneurship, Brand Management, Advertising, Social Networking, Social Media Marketing, Sales Operations, Project Management, Analytics, Training, Salesforce.com, Facebook, Sales, Competitive Analysis, Event Management, Analysis, Marketing Strategy
Education
Keller Graduate School of Management 2009 — 2010
MBA, Marketing and E-Commerce
The Ohio State University 2004 — 2006
Hiram College 2001 — 2004
B.A., Economics
Alliance Data Retail Services February 2015 - Present
Thirty-One Gifts July 2013 - February 2015
Nationwide Mutual Insurance July 2005 - July 2013
Skills
Litigation Management, Litigation, Insurance, Legal Research, Claim, Insurance Law, Licensing, Legal Writing, Corporate Governance, Corporate Law, Privacy Law, Mediation, Employment Law
Education
Capital University Law School 2001 — 2004
The Ohio State University 1995 — 1999
BA, Communications
High School 1991 — 1995
Alliance Data Retail Services August 2014 - March 2015
Sprint April 2014 - June 2014
AIG May 2013 - April 2014
Wells Fargo August 2006 - September 2012
Missouri Department of Transportation October 2003 - August 2006
Skills
Recruiting, Human Resources, HRIS, Onboarding, Sourcing, Screening, New Hire Orientations, Training, Payroll, Temporary Placement, Talent Acquisition, Applicant Tracking..., College Recruiting, Employee Relations, Job Fairs, Technical Recruiting, Temporary Staffing, Internet Recruiting
Education
Webster University
M.A, Human Resources Management
Langston University
Bachelor of Business Administration (BBA)
Brown Mackie College-Salina
Associate of Arts (A.A.), Business Administration and Management, General
Alliance Data Retail Services January 2014 - Present
BNC - Business Network Consulting October 2010 - December 2013
Human Capital Focus April 2006 - April 2011
Americas Note Network / Dalbey Education May 2007 - October 2010
RxProHealth April 2004 - May 2006
United States Army May 1995 - May 2005
Woodrow Wilson Academy March 1999 - September 2001
Skills
Contract Negotiation, Consulting, Technical Recruiting, Recruiting, Internet Recruiting, Talent Acquisition, Applicant Tracking..., College Recruiting, Human Resources, Benefits Negotiation, Sourcing, Temporary Placement, Employee Relations, Staffing Services, Strategic Planning, Leadership, Training, Payroll, Program Management, CRM, Employee Benefits, Interviews, Contract Recruitment, Management, Strategy, Workforce Planning, Mergers & Acquisitions, Employer Branding, Cold Calling, Screening, Talent Management, HR Consulting, Hiring, Coaching, Networking, Onboarding, Sales, Executive Search, Vendor Management, Screening Resumes, Personnel Management, Staff Augmentation, Search, Permanent Placement, Team Building, Start-ups, Customer Service, HR Policies, Process Improvement, Marketing
Education
Kansas State University 1998 — 2000
Bachelor's degree, Marketing
Barton County College 1997 — 1999
AA General Education, Education
Alliance Data Retail Services November 2013 - Present
Bank of the West June 2010 - November 2013
Skills
Corporate Governance, Corporate Law, Commercial Litigation, Legal Research, Legal Writing, Litigation, Management, Mergers, Securities Regulation
Education
Boston University School of Law 1994 — 1997
J.D.
The Johns Hopkins University 1985 — 1989
B.A., International Studies, French, History of Art
Alliance Data Retail Services October 2014 - Present
Franklin Park Conservatory and Botanical Gardens July 2013 - October 2014
Frankin Park Conservatory and Botanical Gardens May 2012 - July 2013
Mount Carmel Health System December 2010 - May 2012
United Way of Central Ohio October 2006 - December 2010
American Cancer Society June 2005 - October 2006
Skills
Fundraising, Non-profits, Volunteer Management, Program Management, Community Outreach, Nonprofits, Public Relations, Policy, Grants, Marketing, Philanthropy, Training, Program Development, Annual Giving, Management, Leadership, Event Planning, Community Development, Grant Writing, Public Speaking, Event Management, Editing, Newsletters, Media Relations
Education
Indiana University-Purdue University at Indianapolis 2011 — 2013
Certificate in Fundraising Management from the Lilly Family School of Philanthropy, Non-Profit/Public/Organizational Management
The Ohio State University 2001 — 2005
BA, Communication and Political Science
Alliance Data card services November 2014 - Present
Alliance Data Retail Services July 2014 - November 2014
Hendricks Therapy May 2011 - May 2014
KPMAC Holdings May 2010 - August 2010
Hendricks Therapy May 2005 - August 2009
Purdue University February 2008 - December 2008
Skills
Microsoft Excel, Statistical Modeling, Statistics, Microsoft Word, Accounting, SAS, SPSS, Data Analysis, Microsoft Office, Access, SQL, Regression Analysis, Linear Models, Statistical Computing, Applied Probability, Sports, Spanish, Exploratory Data...
Education
Purdue University 2008 — 2013
Bachelor of Science (BS), Mathematical Statistics, Applied Statistics
Denison University 2007 — 2008
Alliance Data Retail Services 2013 - 2015
COACH 2005 - 2013
Lane Bryant 2004 - 2005
Gap Inc./Gap Inc. Direct 2003 - 2004
The Limited 1999 - 2003
American Eagle Outfitters 1990 - 1999
Skills
Driving Results, Retail, Profit, Apparel, District Management, Regional Manager, Recruiting, College Recruiting, Team Building, Clienteling, Client Development, Luxury Goods, Talent Acquisition, People Development, Regional Planning, Leadership Development, P&L Responsibility, Loss Prevention, Sales Management, Retail Sales, Store Management, Merchandising, P, Store Operations
Education
University of Northwestern Ohio 1988 — 1991
yes, Business Administration
Bluffton University
Alliance Data Retail Services September 2014 - Present
RDI April 2013 - August 2014
Convergy's June 2012 - December 2012
The Body Shop November 2011 - January 2012
Shoe Sensation Inc June 2011 - December 2011
Skills
Customer Service, Sales, Market Research, Time Management, Research, Microsoft Office, Data Analysis, Microsoft Excel, LivePerson Interactive..., Call Center Development, Microsoft Word
Education
Cincinnati State Technical and Community College 2010 — 2014
Associates, Diagnostic Medical Sonography, Liberal Arts
Archbishop McNicholas High School 2006 — 2009
High School Diploma, General Studies
Alliance Data Retail Services December 2014 - 2015
Discover Network/Payments Network Operations July 2012 - October 2013
PULSE (Houston, TX) February 2011 - July 2012
Discover Financial Services July 2009 - March 2011
Discover Financial Services September 2008 - June 2009
Discover Financial Services October 2007 - August 2008
JPMorgan Chase August 2005 - April 2006
Skills
Call Centers, Sales, Banking, Financial Services, Leadership, Risk Management, HTML & CSS, Training, Analysis, Change Management, Team Management, Account Management, Coaching, Customer Service, Management, Process Improvement, Vendor Management, Credit Cards, Strategy, Networking, Recruiting
Education
Franklin University 2006 — 2010
BS, Public Relations
Alliance Data Retail Services July 2014 - Present
Alliance Data Retail Services November 2013 - July 2014
Urban Lending Solutions April 2013 - November 2013
Liberty Mutual Insurance June 2012 - April 2013
T-Mobile April 2002 - June 2012
GE Capital June 2001 - October 2001
Education
Community College of Denver
Associate's degree, General Office Occupations and Clerical Services
IKEA Group March 2014 - Present
City of Kansas City, MO August 2013 - March 2014
Russell Stover Candies March 2012 - August 2013
Alliance Data Retail Services October 2007 - January 2009
Procter & Gamble July 2001 - October 2007
Skills
Employee Relations, Employee Training, Internal Audit, Business Development, Background Checks, Drug Testing, Offer Creation, Workers Compensation, Internal Investigations, Leave of Absence..., Disability Management, ADP Payroll, Corrective Actions, Time & Attendance, Recruiting, HRIS, Payroll, Management, Employee Benefits, New Hire Orientations, Talent Management, Succession Planning, Onboarding, Human Resources, Employee Engagement
Education
Baker University
Master of Science (MS), Management
Rockhurst University
Bachelor of Science (BS), Finance/Economics
Vision Critical August 2015 - Present
Alliance Data Retail Services July 2014 - July 2015
American Greetings June 2013 - August 2013
Great American Financial Resources June 2012 - August 2012
Skills
Marketing, Marketing Strategy, Creative Strategy, Marketing Research, Project Management, Team Leadership, Focus Groups, Public Speaking, Market Research
Education
Miami University 2010 — 2014
Bachelor's degree, Marketing
Nordstrom August 2015 - Present
Alliance Data Retail Services April 2014 - April 2015
GE 2011 - 2013
Medtronic 2010 - 2010
Ameriprise Financial 2010 - 2010
AllianceOne 2009 - 2009
Ameriprise Financial Services, Inc. 2008 - 2009
The Schwan Food Company 2007 - 2007
US Bank 2000 - 2006
Minnegasco (CenterPoint Energy) 1989 - 1992
Skills
Business Integration, Close Attention to..., Business Process..., Data Analysis, Analytics, Six Sigma, Business, Communication, Cross-functional Team..., Forecasting, Analysis, Strategy, Business Strategy, Management, Finance, Leadership, Program Management, Project Planning, Segmentation, Marketing, Portfolio Management, Credit Risk, Credit Cards, Strategic Financial..., Financial Risk, Credit, Financial Analysis, Accounting, Financial Modeling, Risk Analytics, Process Improvement, Business Analysis, Risk Management, Banking, Financial Services, Consulting
Education
Texas A&M University - Mays Business School
MBA, Finance and Marketing
Keller Graduate School of Management of DeVry University 2014 — 2015
Graduate Certification in Business Intelligence and Analytics, Business Intelligence and Analytics
University of Minnesota-Twin Cities
Bachelor's Degree, Chemical Engineering
Cardinal Health June 2015 - Present
Miami University January 2013 - Present
Multicultural Business Association September 2011 - May 2015
Miami University August 2011 - May 2015
Alliance Data Retail Services May 2014 - August 2014
Miami University January 2014 - August 2014
Miami University Farmer School of Business January 2012 - October 2013
Procter & Gamble May 2013 - August 2013
Limited Brands June 2012 - August 2012
Young Audiences of Northeast Ohio June 2010 - July 2010
Skills
Public Speaking, Leadership, Human Resources, Microsoft Office, Interviews, Program Management, Diversity & Inclusion, Access, Management, Sales, Microsoft Excel, Research, Microsoft Word, Interior Design, Painting, Digital Sculpting, Body Sculpting, Microsoft SQL Server, Marketing, Marketing Research, Marketing Strategy, Marketing..., Multimedia Marketing...
Education
Miami University 2011 — 2015
Marketing, Marketing Managemant and Leadership
Miami University
Nurtur Holdings,LLC September 2014 - Present
Aerotek October 2013 - April 2014
Alliance Data Retail Services June 2008 - December 2010
Lifetouch June 2007 - June 2008
US Army June 1992 - November 1994
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Windows, Research, Outlook, Teaching, Public Speaking
Education
Lourdes University 2001 — 2003
Bachelor of Arts (B.A.), Business Administration and Management, General
Owens Community College 1998 — 2000
Associate's degree, Accounting
Alliance Data Retail Services May 2015 - Present
Alliance Data Retail Services September 2014 - May 2015
Girl Scouts of Ohio's Heartland August 2012 - August 2014
Schlabach Printers November 2009 - July 2012
Heidelberg University July 2007 - October 2009
Skills
Digital Photography, Adobe Creative Suite, HTML + CSS, Copywriting, Graphic Design, Pre-press, Mac, Photography, Advertising, Layout, Newsletters, Branding & Identity, Graphics, Logo Design, Brochures, InDesign, Illustration, Illustrator, Typography, Web Design, Posters, Visual Communication, Business Cards, Social Media, Dreamweaver, Corporate Identity, Catalogs, Art Direction
Education
Bowling Green State University 2003 — 2007
BFA
Hiland High School 1999 — 2003
inContact May 2015 - Present
Better Seats August 2014 - Present
inContact November 2014 - May 2015
inContact May 2014 - November 2014
Alliance Data Retail Services May 2013 - May 2014
USA 800 March 2011 - May 2013
USA 800 2009 - 2011
Redcats 2004 - December 2009
West Corporation 2002 - August 2004
Skills
Leadership, CRM, Forecasting, Management, Call Centers, Strategy, Process Improvement, Account Management, Customer Service, Call Center, Customer Satisfaction, Analysis, Operations Management, Project Management, Team Building, Strategic Planning, Outsourcing, Team Leadership, Business Process, Budgets, Customer Retention, Coaching, Salesforce.com, Business Strategy, Microsoft Excel, Business Process..., Business Analysis, Customer Experience, Cross-functional Team..., Contact Centers, Teamwork, Workforce Management, Data Analysis, PowerPoint, Quality Assurance, Enterprise Software, Start-ups, Microsoft Office, Visio, Strategic Partnerships, Solution Selling, Selling, Marketing, Product Marketing, Brand Marketing, Sales
Education
Indiana Wesleyan University
BS, Accounting
New York & Company September 2014 - Present
Alliance Data Retail Services July 2013 - August 2014
Skills
Merchandising, Retail, Styling, Fashion, Visual Merchandising, Apparel, Trend Analysis, Store Management, Luxury Goods, Sales, Leadership, Marketing, Social Media Marketing, Customer Experience, Customer Service
Education
City University of New York-Hunter College
BA, Media Studies
Alliance Data Retail Services January 2013 - Present
OhioHealth December 2010 - January 2013
Step Lively Foot & Ankle Centers January 2009 - April 2010
Oral and Facial Surgeons of Ohio February 2006 - December 2009
Education
Franklin University
The Ohio State University
Alliance Data Retail Services November 2014 - Present
Alliance Data June 2012 - November 2014
Alliance Data April 2008 - July 2013
Skills
Call Centers, Employee Training, Management, Process Improvement, Sales, Team Building, Leadership, Customer Service, Customer Satisfaction, Time Management, Training
Education
Columbus State Community College
Alliance Data Retail Services April 2015 - Present
Alliance Data Retail Services June 2013 - Present
Kimball Midwest May 2011 - June 2013
Bankers Life and Casualty March 2009 - May 2011
Enterprise Rent-A-Car December 2007 - February 2009
Skills
Cold Calling, Sales Management, Account Management, Sales Operations, Outside Sales, Sales, Key Account Development, Pricing, Inventory Management, B2B, National Accounts, New Business Development, Direct Sales, Selling, Military Contracts, Federal Contracts, Federal Procurement, Retirement Planning, Investments, Personal Financial..., Sales Rep Training, Management, Journalism, Writing, Broadcast Journalism, Public Speaking, Proofreading, Insurance, Medicare, Long Term Care Insurance, Licensed Life Insurance..., Sales Presentations, Sales Process, Building Relationships
Education
Kent State University 2003 — 2007
Bachelor of Business Administration (BBA), Business Administration and Management, General
Alliance Data Retail Services June 2013 - Present
Skills
Social Media, Web Design, Advertising, Microsoft Office, Social Media Marketing, InDesign, Photoshop, Illustrator, HTML, Online Marketing, SEO, Team Building, WordPress, Email Marketing, Customer Service, CSS, Microsoft Word, PowerPoint, Management, Training, Photography, Strategic Planning, Event Planning, OS X, Public Speaking, Sales, Social Networking, Adobe Creative Suite, Newsletters, Leadership, Digital Photography, Dreamweaver, Marketing
Education
Franklin University 2009 — 2011
Bachelor of Science, Web Development
Florida Cancer Specialists & Research Institute May 2014 - October 2014
Alliance Data Retail Services February 2013 - April 2014
Acosta Sales & Marketing February 2010 - January 2013
CROSSMARK September 2004 - November 2008
Skills
Project Management, Customer Experience, Visual Merchandising, Technical Support, Sales, Management, Training, Customer Service, Store Management, Call Centers, Time Management, Customer Satisfaction, Leadership, Outlook, Inventory Management, Market Research, Team Leadership, Marketing Communications, Customer Retention, Teamwork, Marketing, Data Entry, Access, Analysis, Profit, Telephone Skills, Troubleshooting
Education
Community College of Denver 1991 — 1995
Associate's degree, Biomedical Technology/Technician, 3.8
Golden High School, Golden, CO
High School, General Studies, 3.0
Alliance Data Retail Services August 2014 - Present
Columbus Radio Group January 2014 - August 2014
Venator, Inc. November 2013 - December 2013
ESPN Cleveland December 2009 - August 2013
ESPN Cleveland December 2009 - August 2013
ESPN Cleveland December 2009 - August 2013
The BG News August 2009 - December 2009
Rossford Community Recreation Center May 2009 - October 2009
Skills
Sports Marketing, Social Networking, Event Planning, Event Management, Marketing, Social Media, Social Media Marketing, Facebook, Sports, Advertising, Blogging, Broadcast, Email Marketing, Radio, Press Releases
Education
Bowling Green State University 2005 — 2010
Bachelor of Science in Education, Sport Management with specialization in Sport Marketing & Sport Communication
St. Edward High School 2001 — 2005
Alliance Data Retail Services February 2015 - Present
Nationwide July 2011 - February 2015
PNC Bank November 2006 - June 2011
Skills
Fixed Annuities, Insurance, Underwriting, Life Insurance, Financial Analysis, Microsoft Excel, Microsoft Office, Essbase, taxation, Financial Accounting, Variable Annuities, Mutual Funds, Financial Modeling, Finance, Forecasting, Accounting
Education
Ohio University 2001 — 2005
Finance
Columbus State 2007 — 2008
Accounting and Finance
Alliance Data Retail Services August 2013 - Present
Alliance Data December 2004 - July 2013
Squire, Sanders & Dempsey June 1997 - December 2004
Dinsmore & Shohl LLP April 1996 - June 1997
Johnson Anselmo Murdoch Burke May 1991 - January 1996
Skills
Corporate Governance, Project Management, Legal Writing, Legal Research, Intellectual Property, Litigation Support, Corporate Law, Due Diligence, Privacy Law, Contract Negotiation, Contract Management, Securitization, Legislative Research, Bank Merger Act, Hart-Scott-Rodino, Financial Regulation, Legal Assistance, Trials, Mergers & Acquisitions, Policy, Trademarks, Bankruptcy, Document Review, Patents
Education
Saint Mary's University of Minnesota 2014 — 2016
Master of Arts (M.A.), Organizational Leadership, 4.0 GPA
Ohio Dominican University 2008 — 2013
Bachelors, Business Administration, 3.74 GPA
Barry University 1989 — 1990
Certificate, Paralegal
Alliance Data Retail Services May 2015 - Present
Lane Bryant October 2014 - May 2015
Lane Bryant December 2013 - September 2014
RG Barry Corporation 2012 - 2013
Leaderpromos.com 2011 - 2012
Proforma 2010 - 2011
Apple Valley Golf Course 2006 - 2010
Skills
Written Communication, Trade Shows, Event Planning, Corporate Gifts, Public Speaking, Leadership, Social Media Marketing, Fundraising, Project Management, Direct Marketing, Sales, Marketing, Social Media, Management, Brand Management, Copywriting, Market Research, Direct Mail, New Business Development, CRM, Market Planning, Budgets
Education
Ashland University 2004 — 2008
BA, Speech Communication/Psychology
Alliance Data Retail Services January 2015 - Present
Miami University August 2010 - Present
Alliance Data Retail Services November 2014 - January 2015
Alliance Data Retail Services September 2014 - November 2014
Alliance Data Retail Services July 2014 - September 2014
Discover Financial Services May 2013 - August 2013
ktMINE June 2012 - August 2012
Ceteris June 2010 - August 2011
Skills
Event Planning, PowerPoint, Research, Microsoft Excel, Microsoft Word, Social Media, Facebook, Public Relations, HTML, CSS3, Illustrator, Marketing, Leadership, Social Networking, Visio, Project Management
Education
Miami University 2010 — 2014
Bachelor of Arts (B.A.), Communications; French; Marketing, Senior
Libertyville High School 2006 — 2010
Alliance Data Retail Services March 2010 - Present
Skills
Litigation, Legal Writing, Mediation, Legal Research, Analysis, Process Improvement, Westlaw, Legal Documents, Public Speaking, Project Management, Compliance, Legal Issues, Credit, Auditing, Legal Compliance, Class Actions, Regulatory Analysis, Financial Regulation, Compliance Remediation, Dispute Resolution, Issue Resolution, FMLA, Employment Law, Complaints, Legal Documentation, Office Management, Legal Analysis, Mass Torts, TILA, Remediation, Negotiation, Root Cause Analysis, Issue Identification, Project Coordination, Access Database, Credit Bureau, FCRA, Credit Cards, Bankruptcy, Third Party Compliance, Leadership, Management
Education
Capital University Law School 2000 — 2003
Doctor of Law (J.D.)
The Ohio State University 1996 — 2000
Bachelor of Arts (B.A.)
JPMorgan Chase August 2014 - Present
Alliance Data Retail Services March 2013 - July 2014
JP Morgan Chase July 2011 - March 2013
JPMorgan Chase December 2010 - July 2011
International Risk Consultants September 2008 - June 2010
Skills
Microsoft Excel, PowerPoint, Mortgage Lending, PeopleSoft Financial, Project Management, Variance Analysis, Pivot Tables, Essbase, Crystal Reports, Microsoft Word, Microsoft Office, Mortgage Banking, Banking, Consumer Lending
Education
The Ohio State University - The Max M. Fisher College of Business 2007 — 2010
Bachelor of Business Administration (B.B.A.), Finance, General
Columbus State 2005 — 2007
Associate of Arts (A.A.), General Studies
Alliance Data Retail Services March 2011 - Present
Schmidt's Hospitality Concepts August 2007 - August 2013
Dairy Queen January 2010 - March 2011
Skills
Microsoft Excel, GUI, VCARS, Microsoft Word, ACAPS, Data Analysis, Spreadsheets, Microsoft Office, Social Media, Blogging, Facebook, Customer Satisfaction, Customer Support, Customer Service, Typing, Multi Tasking, Learning Quickly, Personal Budgeting, Keen Listener, Organizational..., Motivated self-starter, Time Management, Exercise
Education
Franklin University 2013 — 2015
Bachelor of Science (BS), Public Administration, 4.0
Columbus State 2010 — 2013
Associate of Arts (AA), Art/Art Studies, General
Alliance Data Retail Services December 2014 - Present
Alliance Data December 2014 - Present
Skills
Business Intelligence, Essbase, Business Process, Data Warehousing, Financial Analysis, Analysis, Budgets, Data Governance, Information Security, Master Data Management, Project Planning, PeopleSoft, Finance, Accounting, Forecasting, Banking, Strategic Planning, Business Analysis, Process Improvement, Enterprise Risk..., Financial Reporting, Requirements Gathering, Insurance, Leadership, Integration, Management, Managerial Finance, Operational Planning, OLAP, Business Process..., Risk Management, Financial Risk, Databases, Performance Management, Internal Audit, Hyperion Planning, Training Delivery, Team Building, Agile Project Management
Education
Miami University 1989 — 1993
B.S., Accountancy
Newark High School 1986 — 1989
Alliance Data February 2007 - Present
Alliance Data Retail Services January 2000 - February 2007
Skills
Program Management, Management, Team Leadership, Troubleshooting, Call Centers, Project Management, Vendor Management, Customer Experience, Process Improvement, Account Management, Credit Cards, Strategy, Direct Marketing, Customer Service, Project Planning, Call Center, Team Building, Cross-functional Team..., Microstrategy, CRM, Leadership, Analytics, Marketing Strategy, Visio
Education
Kent State University 1983 — 1987
Alliance Data February 2013 - Present
Alliance Data Retail Services April 2010 - February 2013
Alliance Data Retail Services December 2005 - April 2010
Alliance Data Retail Services May 2001 - December 2005
Alliance Data Retail Services October 2000 - May 2001
Alliance Data Retail Services September 1999 - October 2000
Education
University of Phoenix 2014 — 2018
Bachelor's degree, Business
Front Range Community College
Alliance Data Retail Services August 2014 - Present
DeVry University July 2012 - November 2013
DeVry University March 2010 - July 2012
DeVry University January 2006 - March 2010
Job Corps April 1998 - November 2005
Skills
Training, Admissions, Enrollment Management, Higher Education, Career Development, Staff Development, E-Learning, Resume Writing, Student Affairs, Public Speaking, Recruiting, Coaching, Student Recruiting, Student Financial Aid, Leadership Development, Career Counseling, Retaining Customers, Employee Training, Adult Education
Education
Keller Graduate School of Management of DeVry University
MBA
Kansas State University
Bachelor of Science
Alliance Data Retail Services March 2014 - Present
Discover August 2007 - Present
Affinion Group 2003 - 2006
Skills
Workforce Management, Call Center, Strategic Planning, Call Centers, Customer Experience, Avaya, Vendor Management, Process Improvement, Business Analysis, Analytics, IVR, Visio, Credit Cards, Customer Retention, Access, Data Analysis, Customer Service, ACD
Education
Franklin University 2007 — 2007
Alliance Data Retail Services Agile Coach / Scrum MasterAlliance Data Retail Services2015 - Present
Huntington National Bank 2013 - 2015
Cardinal Solutions 2011 - 2013
IBM Global Business Services 2009 - 2011
IBM Global Business Services 2007 - 2009
Skills
Requirements Analysis, Documentation, Business Process, Requirements Gathering, Business Analysis, Quality Assurance, E-commerce, Agile, Retail Banking, Commercial Banking, Healthcare IT, Effort Estimation, Insurance, Software Documentation, Scrum, Agile Methodologies, Professional Scrum..., Management, CRM, Business Intelligence, IT Strategy, Project Estimation, Healthcare Information..., Agile Project Management, Software Project..., Strategy, Integration, Project Portfolio..., SDLC, Leadership, Project Management, PMO, Project Planning, Vendor Management, Business Requirements
Education
Ohio University 2002 — 2006
Bachelors Degree, Sport Management, Business Administration
Ohio University Global Leadership Center 2002 — 2006
Graduate, International Business and Cultural Studies
Hong Kong Baptist University 2004 — 2004
Graduate, International Marketing
Alliance Data Retail Services April 2014 - Present
Ness Global Services March 2013 - April 2014
IBM January 2011 - March 2013
IBM July 2007 - December 2010
Institute for Electronic Governance October 2006 - July 2007
Skills
DB2, SQL, JCL, VSAM, CICS, REXX, Java Enterprise Edition, Unix, Core Java, .NET, Web Services, SDLC, Xpediter, Enterprise Architecture, PL/SQL, WebSphere MQ, Datastage, Requirements Analysis, JSP, Mainframe, Websphere, IBM Mainframe, SOA, Easytrieve, SPUFI, Serena Changeman, HTML, JavaScript, IBM Utilities, Eclipse, J2EE Application..., Performance Tuning, QMF, Fileaid, WebSphere Application..., JSF, EJB, JPA, JAX-WS, WebLogic, RESTful WebServices, Dynatrace, IceFaces, CSS, Bootstrap, AngularJS, Primefaces, SoapUI, Responsive Web Design
Education
BITS Pilani 2007 — 2009
MS, Software Systems, 7 GPA
JNTU 2003 — 2007
B.Tech, Electronics and Communications, 80%
Alliance Data Retail Services November 2014 - Present
JP Morgan Chase September 2008 - October 2014
JPMorgan Chase & Co. October 2005 - September 2008
JPMorgan Chase & Co. October 2002 - September 2005
Skills
Anti Money Laundering, Bank Secrecy Act, Banking, Financial Risk, Fraud, Management, Risk Assessment, Risk Management, AML, Business Analysis, Customer Service, Financial Services, Investigation, USA PATRIOT Act, Process Improvement
Education
Bowling Green State University 1999 — 2002
Alliance Data September 2012 - Present
Alliance Data Retail Services June 2009 - September 2012
Alliance Data Retail Services June 2008 - June 2009
Alliance Data Retail Services October 2006 - June 2008
Alliance Data Retail Services May 2005 - October 2006
Alliance Data Retail Services October 2003 - May 2005
Alliance Data Retail Services May 2001 - October 2003
Skills
Direct Marketing, Database Marketing, Multi-channel Marketing, Account Management, Marketing Strategy, Segmentation, Credit Cards, Customer Retention, Marketing, Marketing Research, CRM, Customer Acquisition, Call Center, Leadership, Sales, Strategy
Education
Capital University 2002 — 2004
BA, Business Management, Marketing
Alliance Data Retail Services March 2014 - Present
Alliance Data March 2013 - March 2014
Alliance Data May 2012 - March 2013
Alliance Data January 2012 - December 2012
Alliance Data May 2011 - July 2012
The CW Columbus August 2010 - April 2011
The CW Columbus April 2010 - April 2011
Babies "R" Us August 2008 - July 2009
Skills
Advertising, Email Marketing, Marketing, Marketing Strategy, Leadership, Sales, Strategy, Retail, New Business Development, Training, Program Management, Marketing Communications, Social Media Marketing, Direct Marketing, Digital Marketing, Public Relations, Relationship Marketing, Management, Cross-functional Team..., Facebook, Social Networking
Education
Bowling Green State University 2004 — 2008
Bachelor, Journalism, Public Relations, Marketing
The Thomas Law Group August 2013 - Present
Alliance Data Retail Services September 2014 - Present
Alliance Data August 2013 - September 2014
Cardinal Health March 2012 - August 2013
Cardinal Health August 2010 - March 2012
Cardinal Health May 2009 - August 2010
Cardinal Health July 2008 - May 2009
Ohio National Guard October 2002 - October 2008
Cardinal Health September 2007 - August 2008
Skills
Regulatory Compliance, Compliance Management, Legal Issues, Banking Law, Legal Compliance, Legal Documents, Finance, SAP, Financial Analysis, Leadership, Data Analysis, Forecasting, Accounting, Financial Reporting, Financial Modeling, Cross-functional Team..., Excel, Strategic Planning, Analysis, Access, Microsoft Excel, Legal Research, Legal Writing, Contract Management
Education
Capital University Law School 2009 — 2013
2013, Juris Doctor, Magna Cum Laude
The Ohio State University Fisher College of Business 2003 — 2007
B.S., Finance
Alliance Data Retail Services 2013 - 2014
Alliance Data 2001 - 2012
Frontstep, Inc., Formerly Symix Systems 1998 - 2001
Cardinal Health 1997 - 1998
CompuServe 1992 - 1997
Skills
Talent Management, Succession Planning, Organizational..., Performance Management, Employee Relations, Leadership, Leadership Development, Human Resources, Talent Acquisition, Coaching, Organizational Design, Strategy, Onboarding, Deferred Compensation, Executive Coaching, Training, 360 Feedback, Change Management, Workshop Facilitation, Hi-Po Leader Program..., Targeted Selection, Corporate & Social..., Culture Shaping, People Programs, Change Leadership, Mission / Vision..., Talent Development, Organization Design, Human Capital Strategy, Human Resources Strategy, Diversity & Inclusion, HRIS Customization, M&A Management, Culture Integration, Benchmarking, Research & Analysis, Compensation Analysis, Compensation...
Education
Franklin University 1996 — 1998
MBA, Organizational Leadership
The Ohio State University - The Max M. Fisher College of Business 1989 — 1993
BSBA, Human Resources Management, English
Alliance Data Retail Services January 2014 - Present
Discover Financial Services February 2008 - Present
Manpower January 2006 - February 2008
First Data Corporation January 2000 - January 2006
Unisys January 1988 - January 1995
Skills
CRM, Enterprise Software, Leadership, Strategic Partnerships, Analytics, Electronic Payments, Credit, Portfolio Management, Banking, Debit Cards
Education
Pepperdine University 1987 — 1988
MBA, Finance
Bradley University 1983 — 1987
BS, Finance
Alliance Data Retail Services July 2013 - Present
Alliance Data Retail Services October 2011 - July 2013
Alliance Data Retail Services February 2009 - November 2011
Alliance Data Retail Services July 1996 - February 2009
Alliance Data Retail Services April 1988 - July 1996
Skills
Process Improvement, Credit Cards, Call Center, Vendor Management, Project Management, Cross-functional Team..., Program Management, Business Process..., Strategic Planning, Business Analysis, Strategy, Risk Management, Call Centers, CRM, Leadership, Analytics
Education
Bowling Green State University 1982 — 1986
Bachelor of Science, Business Administration
Alliance Data Retail Services January 2014 - Present
Exel Logistics September 2010 - June 2013
Panera Bread April 2008 - October 2010
Skills
Marketing, Leadership, Logistics, Process Improvement
Education
Grove City College 2003 — 2007
B.S., International Business
Alliance Data Retail Services February 2014 - Present
Central Ohio Transit Authority 2001 - December 2013
Banc One Investment Management Group 1996 - 2001
Skills
Microsoft Office, Microsoft SQL Server, Project Management, ITS, ATIS, Visio, IVR, IIS, ITIL, Requirements Analysis, Access, Process Improvement, Troubleshooting, Business Process..., COBOL, Visual Basic 5.0/6.0, HTML, JavaScript, Project Planning, MS Office, Project Planning,..., Project Scope Design &..., Requirements Capture &..., Risk, Issue, & Change..., Resource & Budget..., Team Leadership, Project Management Book..., Business, Management, &..., Project / Portfolio..., Business Analysis, System Administration
Education
Keller Graduate School of Management of DeVry University
Honors Master of Information Systems Management, Project Management
Western Illinois University
Completed Coursework for Master of Science in Computer Science
Western Illinois University
Bachelor of Business in Quantitative Information Systems
KForce November 2014 - Present
Kforce Inc April 2014 - August 2014
Trinity Episcopal Church December 2012 - March 2014
M&R Recycling August 2011 - August 2012
Alliance Data Retail Services February 2008 - August 2011
Ponder Construction March 1998 - June 2008
Skills
Accounts Receivable, Accounts Payable, Multi Tasking, Office Administration, Office Management, Highly detail oriented, Finance, Business Development, Client Relations Skills, Customer Retention, Organizational Structure, Operational Streamlining, Executive Administrative, Executive..., Microsoft Office, Microsoft Excel, Quicken, Research, Billing Process, Business Correspondence, Bookkeeping, Collections, Invoicing, Inventory Management, Profitable Growth, Forecasting, Budget Forecasts, Sales, New Business Development, Employee Relations, Employee Training, Work Life Balance, Holistic Health, Professional..., Positive Energy, Integrity, Intelligence, Learning Quickly, Adaptability, Independent Thinking, Comfortable working..., Reading, Writing, Fiction
Education
Cincinnati State Technical and Community College
Business Administration
Alliance Data Retail Services December 2013 - Present
Progressive Insurance June 2012 - November 2013
Huntington National Bank - (Apex) January 2012 - March 2012
JP Morgan Chase - (KForce) January 2011 - January 2012
Affinion Group December 2007 - January 2011
American Electric Power January 2007 - December 2007
JPMorgan Chase - (Alliance Technology) April 2006 - December 2006
American Electric Power - (K-Force) December 2005 - April 2006
JPMorgan Chase - - ( Sophisticated Staffing Solutions) March 2005 - December 2005
Nationwide Insurance April 2002 - November 2003
Skills
SDLC, Quality Assurance, Program Management, Business Analysis, Vendor Management, Visio, Documentation, MS Project, Process Improvement, Change Management, SharePoint, Agile, Resource Management, Team Building, Mentoring, Process Engineering, Data Warehousing, Requirements Gathering, ITIL, Project Planning, Problem Solving, Customer Relations, Integration, Risk Management, Testing, Strategic Planning, Analysis, Budgeting, Requirements Analysis, Business Process..., Planning, PMO, PowerPoint, Excel, Risk Mitigation, Vendor Relations, Word, Process Development, Six Sigma, IT Strategy, Agile Methodologies, Business Intelligence, Software Documentation, Software Project...
Education
Keller Graduate School 2010 — 2015
Masters in Project Management, (working on this degree)
Capital University 1977 — 1981
BA, Education
South Point High School 1973 — 1977
High School Diploma, College Prep
Alliance Data Retail Services February 2014 - Present
COACH Inc 2008 - 2013
COACH Inc 2004 - 2008
COACH Inc 2001 - 2004
COACH Inc 1999 - 2001
COACH Inc 1996 - 1999
YOUNKERS DEPARTMENT STORE 1989 - 1996
Skills
Visual Merchandising, Coaching, Loss Prevention, Merchandising, Fashion, Store Management, Store Operations, Window Displays, Merchandise Planning, Retail, Retail Sales, Trend Analysis, Leadership, Training, Apparel, Driving Results, Customer Satisfaction, Trend, Time Management, Management, Customer Experience, Customer Retention, Customer Service, Employee Training, Recruiting, People Development, Trend Forecasting, Profit, Team Building, Styling, Product Knowledge, Leadership Development, Sales Process, Hiring, Facilitators, Luxury Goods, Interviews, Footwear, POS, Forecasting, Strategy, Succession Planning, CRM, Sales, Sales Management, Salesforce.com, Selling
Education
Iowa State University 1984 — 1989
Bachelor's degree, Fashion Merchandising and Minor in Marketing
Ankeny High School 1980 — 1984
High School
Alliance Data Retail Services October 2014 - Present
Alliance Data Retail Services February 2012 - October 2014
Alliance Data Retail Services February 2011 - February 2012
Alliance Data Retail Services September 2008 - February 2011
Alliance Data Retail Services July 2007 - September 2008
Alliance Data Retail Services April 2004 - July 2007
Discover 1998 - 2004
Skills
SAS, Analysis, Credit Risk, Credit, Data Analysis, Essbase, Analytics, Finance, Business Analysis, Management, Training, Credit Cards, Microstrategy, Portfolio Management, Risk Management, Banking, Forecasting, Process Improvement, SQL, Angoss KnowledgeSEEKER, Leadership, Underwriting, Agile Leadership
Education
Franklin University 2005 — 2008
Bachelors of Science
Alliance Data card services October 2015 - Present
Alliance Data Retail Services November 2014 - October 2015
Alliance Data Retail Services February 2014 - November 2014
geoAMPS June 2013 - January 2014
geoAMPS January 2013 - June 2013
SecureState October 2012 - December 2012
Tucker Ellis LLP February 2012 - October 2012
Baldwin Wallace University August 2010 - December 2011
Baldwin Wallace University August 2010 - May 2011
Parma City School District March 2008 - November 2010
Skills
Graphic Design, Logo Design, Curriculum Development, Teaching, Staff Development, Educational Leadership, Educational Technology, Classroom, Higher Education, Teacher Training, Instructional Technology, Product Support, Technical Training, Student Development, Grant Writing, Social Media, Help Desk Support, Legal Documents, Team Leadership, Event Planning, Events Coordination, Constant Contact, Government, American History, Political Science, Management
Education
Baldwin-Wallace College 2009 — 2011
Bachelor of Arts (B.A.), Political Science and Government
Cuyahoga Community College 2007 — 2009
Associate's degree, Design and Visual Communications, General
H&R Block Inc. November 2008 - Present
H&R Block December 2008 - May 2010
H&R Block June 2008 - May 2010
Workforce Solutions Inc Staffing Agency November 2006 - June 2008
Alliance Data Retail Services December 1998 - October 2006
Quik Trip Co September 1998 - December 1998
Bledsoe Plumbing and Heating Co February 1998 - September 1998
Employers Reinsurance Corporation October 1989 - November 1997
Skills
Research, Curriculum Design, Curriculum Development, Coaching, Strategic Planning, Social Media, Higher Education, Staff Development, Event Planning, English, Non-profits, Employee Training, Team Building, Training, Management, Human Resources, Training & Development, Call Centers, Leadership Development, Business Development, Leadership, Administration
Education
Longview Community College 1992 — 1995
Associate of Arts (AA), General, Junior credits
Alliance Data Retail Services June 2013 - Present
Abbott Nutrition 2009 - June 2013
Abbott 2004 - 2009
CenturyLink 1997 - 2004
Alliance Data 1995 - 1997
Skills
SAS, Statistical Modeling, Data Analysis, Database Marketing, GxP, Microsoft Office, Access, Analytics, Managed Care, Statistics, Pricing, Marketing Strategy, Microsoft Excel, Marketing Research, Healthcare Reimbursement, Hyperion Enterprise, CAPA, Change Control, Competitive Analysis, SAS programming, Direct Marketing, R, SAS Programming, Customer Insight, Segmentation, Data Mining
Education
The Ohio State University
Master of Science (M.S.), Statistics
The Ohio State University
Master of Science (M.S.), Mechanical Engineering
Chongqing University
Master of Science (M.S.), Energy Engineering
Alliance Data Retail Services October 2014 - Present
KeyBank April 2007 - October 2014
Lumen Legal January 2006 - April 2007
Doulass & Associates June 2005 - January 2006
Education
Michigan State University College of Law 2002 — 2005
Juris Doctorate, Cum Laude
Miami University 1998 — 2002
B.A., Psychology
Alliance Data Retail Services Workforce Management AnalystT-Mobile USAOctober 2002 - June 2012
Skills
Real Time Monitoring, Reports using excel., Staff recommendations., Workforce Management, Call Center, Customer Satisfaction, Avaya, Call Centers, Telecommunications, Customer Experience, Contact Centers, IVR, Call Center Development, Mobile Devices, Vendor Management, Outsourcing, Customer Retention, Avaya Technologies, Wireless
Education
Thornton High School 1977 — 1980
Metropolitan State College of Denver
Alliance Data Retail Services June 2014 - Present
Alliance Data Retail Services March 2014 - June 2014
Walgreens November 2011 - February 2014
Walgreens 2011 - 2011
Claire's Accessories May 2009 - August 2010
Victoria's Secret May 2007 - January 2009
Skills
Customer Satisfaction, Sales, Strategic Planning, Training, Management, Sales Management, Teamwork, Time Management, Merchandising, Retail, Inventory Management, Store Management, Loss Prevention, Visual Merchandising, Store Operations, Retail Sales, Income Statement, Customer Service, Outstanding..., HIPAA Guideline..., Professional Integrity, Team Leader, Individual Contributor, Complex Problem..., Supervisory Experience..., Customer Attraction and..., Microsoft: Access,..., Smart Inventory..., Application System/400..., Point-of-Sale (POS)..., Monetary Accountability, Staffing, American Institute of..., Leadership
Education
Bowling Green State University 2006 — 2011
Bachelor of Arts, Communications
Alliance Data Retail Services January 2014 - Present
Alliance Data September 2013 - January 2014
Alliance Data February 2012 - March 2013
Alliance Data 2006 - 2012
Skills
Call Centers, Customer Experience, Process Improvement, Credit Cards, Workforce Management, Analytics, Vendor Management, Operations Management, Customer Service, Cross-functional Team..., Account Management, Onboarding, Team Building, Management, PeopleSoft, Performance Management, Customer Satisfaction, Leadership, Training, Employee Training
Education
Columbus State Community College 2003 — 2004
Sedgwick May 2015 - Present
Sedgwick March 2013 - April 2015
Sedgwick Claims Management Services, Inc February 2012 - March 2013
Sedgwick November 2008 - March 2012
Gateway Management Services January 2006 - November 2007
Mount Carmel Health System January 2007 - March 2007
Saker Law Offices 2004 - 2005
Alliance Data Retail Services 2002 - 2003
Skills
Employee Training, Customer Service..., Project Management, Training Delivery, Instructional Design, Organization Skills, Operational Efficiency, Medical Terminology, Medical Billing & Coding, SharePoint Designer, Microsoft Office, Procedure Manuals, Leadership Development, CPT Coding, ICD Coding, HCPCS Coding, Problem Solving, Workers Compensation, Insurance
Education
DeVry University 2005 — 2007
Associate's Degree, Health Information Technology
Career and Technology Education Centers of Licking County 2003 — 2004
Certification, State Tested Nursing Assistant (STNA)
Alliance Data Retail Services May 2013 - Present
Cardinal Health May 2012 - May 2013
Enterprise Rent-A-Car December 2006 - May 2012
Toledo Metropolitan Area Council of Governments May 2005 - September 2005
Skills
Customer Satisfaction, Management, Process Improvement, Vendor Management, Account Management, Cross-functional Team..., Leadership, Project Management, Team Building, Customer Retention, Forecasting, Sales, Business Analysis, Program Management, Business Development, Customer Service, Operations Management, CRM, Inventory Management, Sales Management, Microsoft Office, Financial Analysis, Sales Operations, Team Management, Business Process..., Project Planning, Visio, Strategic Planning, Sales Process, Training, Business Strategy, Budgets, Employee Training, Marketing, Microsoft Excel, SharePoint, Project Portfolio..., Team Leadership, itil, ITIL v3 Foundations...
Education
Bowling Green State University 2002 — 2006
Bachelor of Science in Business Administration, Business, Management, Marketing, and Related Support Services
Smiths Medical July 2005 - Present
Trilliant March 2003 - October 2005
Alliance Data Retail Services November 1994 - January 2003
Skills
Customer Service, New Account Opening, Hospitals, Security, Warehousing, Product Design
Education
Columbus State 1989 — 1991
Alliance Data Retail Services September 2004 - Present
Alliance Data September 2004 - Present
Big Bear Stores, Inc. March 2001 - February 2004
Big Bear Stores, Inc. June 1989 - February 2001
Skills
Budgets, Retail, Teamwork, Management, Troubleshooting, Auditing, Administration, Inventory Management, Process Improvement, Customer Service, Customer Satisfaction, Team Building, Vendor Management, Call Centers, Sales, Training
Education
Central Ohio Technical College 1990 — 1993
Accounting
Alliance Data Retail Services June 2008 - Present
Skills
Strategic Planning, Retail, Market Research, Predictive Modeling, Marketing Communications, Segmentation, Predictive Analytics, Microsoft Excel, Analytics, Database Marketing
Education
Bowling Green State University
Alliance Data Retail Services November 2011 - Present
Alliance Data Retail Services 2011 - 2013
PNC bank call center April 2008 - September 2011
Education
College of the Desert 2005 — 2007
History
Alliance Data Retail Services December 2003 - July 2014
Alliance Data December 2003 - July 2014
National City Bank January 1997 - January 1999
Skills
Account Reconciliation, Accounts Receivable, Banking, Accounting, General Ledger
Education
42
Orthopedic ONE March 2015 - Present
Apprisen/CCCS 2012 - 2014
Apprisen/CCCS 2009 - 2012
Apprisen/CCCS 2008 - 2009
The Hickory House July 2005 - May 2008
Alliance Data Retail Services October 2004 - April 2005
Skills
Customer Service, Account Reconciliation, Data Entry, Problem Solving, Microsoft Word, Microsoft Excel, Outlook, Time & Attendance, Organization Skills, Attention to Detail, Credit Bureau Report..., Auditing
Education
Columbus State Community College
Alliance Data Retail Services March 2012 - Present
Education
Columbus State Community College
Associate's Degree, Business Administration and Management, General