Alliance Data Systems
Industry: IT service management company
DescriptionAlliance Data Systems Corporation is a publicly traded provider of loyalty and marketing services, such as private label credit cards, coalition loyalty programs, and direct marketing, derived from the capture and analysis of transaction-rich data. Headquarters: Plano, TX CEO: Edward J. Heffernan (Mar 1, 2009–) Revenue: 7.719 billion USD (2017) Subsidiaries: Conversant, LoyaltyOne, CJ Affiliate, Comenity LLC,
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Alliance Data Systems Employees
G5 June 2014 - Present
Vertex Business Services August 2009 - June 2014
Self Employed April 2009 - August 2009
Alliance Data Systems 2000 - 2006
Fireman's Fund Insurance 1999 - 2000
William M Mercer 1998 - 1999
United States Coast Guard 1991 - 1996
Education
University of California, Berkeley 1997 — 1999
B.A., Statistics & Demography
College of Marin 1993 — 1996
A.A., Liberal Sciences
Children's Healthcare of Atlanta 2014 - Present
HealthPort LLC March 2014 - June 2014
Vertex Business Services March 2013 - November 2013
WattsCo, LLC October 2010 - September 2012
Alere formally Matria August 2007 - September 2009
Wellstar Health Systems November 2004 - March 2007
Medical College Of WI, October 2003 - June 2004
Alliance Data Systems August 2001 - July 2002
Skills
Medical Assisting, Customer Service, Sales, Medical billing and..., Data Entry, Software Documentation, Training, Call Centers, Troubleshooting, HIPAA, Medical Records, Invoicing, Vital Signs, Patient Education, Technical Support, Insurance, Accounts Payable, Accounting, Medicine, Medical Billing, ICD-9, CPT, Healthcare, Process Scheduler, Telephone Skills, Medical Coding, Appointment Scheduling, Medisoft, Medical Terminology, Phlebotomy, HCPCS, Customer Satisfaction, Credit, Inventory Management, Outlook, Microsoft Office, Call Center, PowerPoint, Management, Microsoft Excel, Account Management, Process Improvement
Education
Daytona College 2013 — 2014
Associate's degree, Medical Biling and coding
Georgia Medical Institute 2002 — 2003
Certificate, Medical/Clinical Assistant
Sonic Healthcare August 2013 - Present
AmeriPath February 2007 - August 2013
Alliance Data Systems February 2006 - January 2007
Capgemini Energy July 2004 - January 2006
TXU Energy June 2001 - June 2004
TXU Energy June 2001 - June 2004
Skills
Testing, User Acceptance Testing, Requirements Gathering, Business Requirements, Quality Assurance, SDLC, System Testing, Business Analysis, Quality Center, Analysis, Software Documentation, Technical Support, Integration, Visio, Requirements Analysis, SharePoint, Test Cases, COBOL, Test Planning, SQL, HL7, Agile & Waterfall..., Databases, Healthcare
Education
Grambling State University 1997 — 2001
Bachelor of Science, Computer Information Systems
Grambling State University
US Bank July 2011 - Present
US Bank July 2011 - November 2012
McDonalds in March 2011 - July 2011
Clinical Reference Laboratory May 2005 - July 2010
Clinical Reference Laboratory May 2005 - July 2010
Lakeview Farms November 2004 - May 2005
Pegasus Communications July 2003 - November 2004
WiBand Internet in July 2003 - November 2004
Alliance Data Systems January 2001 - November 2002
Skills
Billing, Troubleshooting, Customer Service, Customer Relations, Accounts Payable, Business Process Design, New Business Development, Product Marketing, Graphic Design, Banking, Sales Support
Education
Shawnee Mission West H.S. 1999 — 2003
Shawnee Mission West High School 1999 — 2003
HS Diploma
Cheonggang Academy
Cognizant Technology Solutions February 2009 - Present
Toyota Motor Sales 2009 - 2012
Alliance Data Systems 2007 - 2009
Cognizant Technology Solutions May 2005 - March 2007
Ramco Systems 2001 - 2005
Bukit Katil Private India Limited 1999 - 2000
Nucleus Software Exports Limited 1999 - 1999
BIS 1995 - 1999
Skills
Data Warehousing, Data Modeling, ETL, PL/SQL, Business Intelligence, Oracle, Databases, Erwin, SQL Tuning, Agile Methodologies, Data Architecture, Unix Shell Scripting, Analytics, Microsoft SQL Server, Integration, Testing, Data Quality, Oracle RAC, Enterprise Software, Architecture, Siebel, Perl, Crystal Reports, Dimensional Modeling, Oracle Applications, Endeca, MySQL, EIM, Java, Python, Oracle Enterprise..., Red Hat Linux, Hyperion Enterprise, C++, WAP, PowerBuilder, Actuate Report, Visual SVN, SOA, Web Services, Redwood, cloudera spark, Exadata, Big Data, Shell Scripting
Education
Bharathidasan University 1996 — 1999
Masters, Mathematics and Statistics
Kendriya Vidyalaya 1994 — 1996
Kroger December 2009 - Present
TEX Op/ Laurus Construction October 2007 - November 2008
Rhino Landscaping February 2006 - October 2007
ALLIANCE DATA SYSTEMS August 1998 - January 2005
FIDELITY INVESTMENTS, CORP October 1997 - August 1998
PEROT SYSTEMS CORPORATION March 1995 - September 1997
Skills
Purchasing, Customer Relations, Budgeting, Inventory Management, Customer Service, Computer Hardware, Help Desk Management, Networking, Unix, Disaster Recovery, Help Desk Support, Budgets, Integration, Process Improvement, Data Center, Troubleshooting, Team Leadership, IT Operations, Visio, Time Management, Leadership, Management, Windows 7, Software Documentation, Customer Satisfaction, VMware, Vendor Management, Program Management, Windows, Business Analysis, Project Management, Risk Management, System Administration, Servers, Technical Support, IT Management, ITIL, IT Service Management, Software Installation, Information Technology, Human Resources, Hardware, Sales, Call Centers, Business Process..., Security, POS, Active Directory, SharePoint
Education
The University of Texas at Dallas 2014 — 2015
Bachelor's Degree, Information Technology and Systems, 3.77
Collin College Texas, United States 2011 — 2013
Associate of Arts (AA), Business Administration/Computer Science, 3.52
Computer Learning Center 1995 — 1996
MCSE - Certificate, Computer Learning Centers, 3.7
Dallas County Community College 1984 — 1991
Business Administration and Management, General
Customer Solutions Group November 2011 - August 2014
Customer Solutions Group November 2001 - November 2011
Oracle Corporation January 2001 - May 2002
Alliance Data Systems September 1997 - January 2000
Skills
CRM, Sales, Solution Selling, Sales Process, Strategy, Business Strategy, Team Building, SaaS, Leadership Development, Process Improvement, Consulting, Sales Management, Call Centers, Program Management, Call Center, Performance Improvement, Business Coaching, Management Consulting, Business Process..., Organizational..., Organizational Design, Strategic Planning, Business Process..., Coaching, Operations Management, Team Management
Education
Creighton University's Heider College of Business 1990 — 1994
Bachelor's Degree, Business Minor / Psychology Major
Information Technology Institute (ITI) 1999 — 2000
Programming, Programming / Database Design
Jesuit College Preparatory School of Dallas 1986 — 1990
High School
consilium1 2010 - June 2011
IBM 2007 - 2009
Alliance Data Systems April 2007 - July 2007
Wipro Technologies February 2005 - August 2005
TCS 2003 - 2005
Skills
SQL, Agile Methodologies, Java Enterprise Edition, Oracle, Requirements Analysis, Software Development, Tomcat, Hibernate, SDLC
Education
Xavier Institute of Social Service 1999 — 2001
PGDIM, Iinformation Management
GlobalCollect January 2015 - Present
Zahaitis Consulting August 2011 - January 2015
World Bankcard Services January 2010 - August 2011
Merchant Services, Inc - Illinois July 2008 - January 2010
J. C. Schultz Enterprises January 2008 - July 2008
Discover Financial Network December 2006 - December 2007
First National Merchant Solutions December 2002 - December 2006
PreNet Corporation March 2000 - December 2002
Alliance Data Systems February 1993 - March 2000
SPS Payment Systems 1993 - 2000
Skills
Payment Card Processing, Merchant Services, Acquiring, Payments, Payment Gateways, Debit Cards, Salesforce.com, Team Building, Mobile Payments, Gift Cards, SharePoint, Customer Service, Transaction Processing, E-payments, Payment Services, ACH, PowerPoint, Visio, Payment Industry, Cards, Goldmine, Microsoft Office, Requirements Analysis, HTML, Outlook, MS Project, Photoshop, Emerging Markets, Adobe Acrobat, Access, Microsoft Excel, Captivate, ACT!, Problem Solving, Strategy, Electronic Payments, CRM, Management, Strategic Partnerships, Business Development, Credit Cards, Sales, Leadership, Marketing, Sales Management, Start-ups, Banking
Education
Benedictine University 1980 — 1983
BA, Economics, International Marketing
Southern Illinois University, Carbondale 1978 — 1980
Transfered, Aviation Flight, Accounting, Physics
St. Francis 1974 — 1978
Delta Air Lines September 2012 - Present
Amdocs June 2011 - September 2012
Lockheed Martin Corporation April 2007 - June 2011
IT AR Ops September 2004 - May 2007
T-Mobile March 2006 - March 2007
T-Mobile September 2004 - March 2006
Alliance Data Systems October 2000 - September 2004
Skills
Change Management, Software Project..., Program Management, SDLC, PMP, PMO, Requirements Analysis, Vendor Management, Integration, Business Analysis, Project Portfolio..., Telecommunications, Certified Project..., Resource Management, Visio, Quality Center, Process Improvement, Agile Methodologies, Quality Assurance, Project Planning, Project Management, Software Documentation, Testing, Management, MS Project, CRM, ERP, Oracle, Unix, Analysis, Test Planning, Disaster Recovery, Leadership, Test Management, System Testing, Strategy, Enterprise Software, Release Management, Requirements Gathering, Team Management, Project Delivery, Business Process, IT Management, Business Process..., IT Strategy, Software Development, Waterfall, User Acceptance Testing, Business Requirements, IT Service Management
Education
Kennesaw State University 2003 — 2005
Bachelors, Information Systems
Bank of America October 2010 - Present
Alliance Data Systems February 1999 - January 2010
Bowne & Co. Inc. [Formerly ALLIANCE DATA SYSTEMS, MAIL SERVICES DIVISION (SOLD TO BOWNE IN 2007)] February 1999 - January 2010
IMI Systems Inc July 1996 - February 1999
FIRST AMERICAN FINANCIAL CORPORATION, Dallas, TX April 1984 - July 1996
Skills
JCL, MVS, COBOL, CICS, TSO, DB2, VSAM, IBM Mainframe, Performance Tuning, SDLC, SAS, Production Support, FTP, Visio, Disaster Recovery, Mainframe, Software Development, Fileaid, Troubleshooting, Requirements Gathering, Unix Shell Scripting, SQL, Databases, Systems Analysis, PL/SQL, IMS DB/DC, Unix, Software Documentation, Easytrieve, Access, Syncsort, Testing, QMF, ISPF, Project Management, Process Improvement, Requirements Analysis, z/OS, Analysis, Endeavor, SPUFI, Business Analysis, Business Requirements, Oracle, Data Warehousing, Programming, Management, Operating Systems
Education
Dallas County Community College
Associate of Applied Science, Business Computer Programmer
Bridgepoint Education June 2015 - Present
FeeTrader.com January 2013 - June 2015
Ashford University June 2012 - October 2012
EllisPenn January 2012 - June 2012
Anthem Blue Cross Blue Shield August 2011 - January 2012
DeVry University 2010 - 2011
Omni Financial September 2007 - September 2009
Alliance Data Systems September 2006 - September 2007
Dish Network September 2002 - September 2004
Mercury Finance January 2001 - January 2002
Skills
Management, Accounts Payable, Time Management, Budgets, Finance, Office Management, Customer Service, Microsoft Office, Training, Outlook, PowerPoint, Microsoft Excel, Employee Benefits, Interviews, Sales, Recruiting, Leadership, Negotiation, Account Management, Employee Relations, Team Building, Leadership Development, Cold Calling, Talent Acquisition, Performance Management, Social Networking, Employee Training, Customer Satisfaction, Salesforce.com, Team Leadership, Coaching, Business Development, Organizational..., CRM, Talent Management, Hiring, Vendor Management, Consulting, Marketing, Applicant Tracking..., Technical Recruiting, Sales Management, Strategy, Strategic Planning, Temporary Placement, Staffing Services, Internet Recruiting, Sales Process, Onboarding, Sourcing
Education
Devry University, Colorado 2010 — 2012
Bachelor of Science, Technical Management; Finance concentration; 2011
Front Range Community College 1999 — 2000
Associate of Arts, Business/Commerce, General
Northeastern Junior College 1997 — 1999
Associate of Arts and Sciences (A.A.S.), Business, Management, Marketing, and Related Support Services
horizon high school 1994 — 1997
high school diploma, General Studies
Ansira (formerly known as Razor) November 2009 - Present
KnowledgeBase Marketing (KBM) November 2005 - November 2009
Alliance Data Systems January 1998 - November 2005
Skills
Database Marketing, Business Intelligence, Data Warehousing, Analytics, ETL, Data Modeling, CRM, SDLC, Microsoft SQL Server, SQL, Visio, Databases, Business Analysis, Database Design, Customer Analysis, Integration, Requirements Analysis, Leadership, Management, Programming, Systems Analysis, Software Project..., Enterprise Software, Oracle, Unix
Education
Central Michigan University 1995 — 1998
MS, Computer Science
Aleppo University (Jami't Alep) 1988 — 1993
BS, Computer & Information Science
Jami't Alep 1988 — 1993
BS, Computer Science
Knox Community Hospital July 2013 - Present
Mary Rutan Hospital November 2012 - July 2013
Heartlight Pharmacy April 2012 - February 2013
Grant Medical Center September 2011 - June 2012
Nationwide Childrens Hospital April 2012 - April 2012
Alliance Data Systems June 2004 - March 2012
Mary Rutan Hospital January 2011 - September 2011
Skills
Proficient Operator of..., Cpr Certified, Symbia SPECT Systems, GE Ventri, Orbiter, Quality Assurance of..., Uniformity and..., Quality Assurance, Package Check In/Out,..., Microsoft Office, Customer..., Transport patients from..., Nuclear Medicine, Hospitals, Healthcare, Radiology, Medical Imaging, EMR, Healthcare Information..., Medicine
Education
Columbus State 2007 — 2012
Nuclear Medicine, Medical, 4.0
Jet.com August 2015 - Present
Amazon November 2014 - August 2015
ARS Services LLC January 2012 - April 2014
ARS Services, LLC March 2010 - January 2012
Rhombus Services December 2007 - February 2010
Rhombus Services May 2005 - December 2007
CSC Corporate Domains 2002 - 2005
ADP September 1997 - April 2000
Advanata 2000 - 2000
Alliance Data Systems June 1996 - September 1997
Skills
Budgeting, Contract Negotiation, Customer Relations, Vendor Management, Team Building, Remote Team Management, Team Management, Team Coordination, Budgets, Networking, Project Management, Customer Service, Virtual Teams, Account Management, Sales, Sourcing, Operations Management, Recruiting, Management, Time Management, Leadership, Training, Process Improvement, Hiring
Education
Cabrini College 1992 — 1996
BA, Political Science
Eastern High School
Department of Commerce, Division of Financial Institutions February 2012 - Present
Ohio Department of Commerce, Division of Financial Institutions September 2011 - January 2012
Ohio Executive Agencies June 2011 - September 2011
Alliance Data Systems 2005 - 2009
Education
Capital University Law School 2010 — 2012
Doctor of Law (JD), Alternative Dispute Resolution
The Ohio State University 2002 — 2007
Bachelor of Arts, History
Cardinal Health January 2014 - Present
Express Scripts (Formerly Medco Health Solutions) November 2009 - January 2014
Alliance Data Systems September 2007 - April 2009
Medco May 2005 - September 2007
Best Buy November 2000 - July 2005
AT&T Mobility April 2000 - November 2000
the Wilds March 2000 - October 2000
Skills
Forecasting, Strategy, Process Improvement, Analysis, Cross-functional Team..., Leadership, Business Planning, Mergers & Acquisitions, Integration, Management, Strategic Planning, Team Leadership, Call Centers, Customer Service, Business Analysis, Vendor Management, Outsourcing, Project Management, Six Sigma, Change Management, Healthcare, Workforce Management, Call Center, Pharmacy Benefit..., Performance Management, Business Process..., Sales, Program Management, Team Building, Data Analysis, Project Planning, Financial Analysis, Customer Experience, Finance, New Business Development, Training, Operations Management, Budget, Budgets, Analytics, Business Development, SAP, Hyperion Financial..., Hyperion Financial..., Essbase, Hyperion Planning, Avaya Technologies, Aspect ACD, Smartview, MicroStrategy
Education
DeVry University-Ohio 2001 — 2005
Bachelor of Business Administration (BBA), Business \ Information Systems, Undergraduate
Ohio University 2000 — 2001
Bachelor's degree, Zoology/Animal Biology, Undergraduate
Agile Business Data Systems April 2011 - Present
Citigroup October 2009 - March 2011
Navistar Inc October 2008 - October 2009
Alliance Data Systems March 2008 - September 2008
EMPLOYMENT WHILE COMPLETING MASTER’S DEGREE 2005 - 2008
Candle Corporation January 1996 - January 2005
IBM Corporation January 1988 - January 1996
IBM Corporation January 1986 - January 1988
Education
Arizona State University
Bachelor of Science, Information Technology
IBM Marketing Education, IBM Technical and Leadership Training
ITIL Ver 3 Certification
Six Sigma Green Belt Certification (American Society for Quality)
University of North Texas
Masters Program, Information Technology
Irvine Company September 2008 - Present
Lehman Brothers June 2004 - July 2008
Alliance Data Systems June 2002 - June 2004
Citigroup June 1997 - June 2002
Skills
Compensation, Workforce Planning, Succession Planning, Talent Management, HR Strategy, Talent Acquisition, Employee Engagement, Performance Management, Organizational..., Executive Pay, Organizational..., Mergers, Coaching, Employee Training, Executive Development, HR Transformation, Employment Law, HRIS
Education
Southern Methodist University - Cox School of Business
MBA
Colorado State University
BA, Economics
Arthur J. Gallagher & Co. April 2000 - Present
RSI 2000 - Present
Camanco Communications August 1999 - April 2000
Alliance Data Systems 1985 - August 1999
Skills
Health Insurance, Managerial Experience, Outstanding Customer..., Employee Benefits, Benefits Administration, Management, Customer Service, Healthcare, Health Savings Accounts, Brokers, Customer Satisfaction, Human Resources, Training, COBRA, Workers Compensation, Disability Insurance, Underwriting, Health Care Reform, Open Enrollment
Education
The American College
Camden County College
Associate's degree
Eastern High School
Copart January 2015 - Present
Match.com August 2014 - January 2015
Essilor of America February 2012 - August 2014
Advancial Federal Credit Union November 2008 - March 2012
AT&T November 2007 - November 2008
Bank of America January 2007 - November 2007
Alliance Data Systems August 2005 - January 2007
United States Airforce October 2001 - September 2005
Skills
VPN, EIGRP, BGP, OSPF, Firewalls, WAN, MPLS, Frame Relay, RIP, VoIP, Cisco Technologies, Network Engineering
Education
Dallas Baptist University
B.S.,
IBM July 2014 - Present
Exact Software June 2013 - June 2014
IBM August 2007 - June 2013
Alliance Data Systems July 2006 - August 2007
Verizon Business February 2000 - August 2006
Verizon Business (MCI) April 2004 - July 2006
Verizon Business (UUNET, MCI WorldCom Advanced Networks) February 2000 - April 2004
Chase Manhattan Mortgage Corporation June 1996 - February 2000
Skills
Product Management, Product Development, Product Strategy, New Business Development, P&L Management, E-commerce, Business Strategy, Product Life Cycle..., Business Planning, Enterprise Software, Competitive Analysis, Product Marketing, SaaS, Cross-functional Team..., Cloud Computing, Strategic Planning, Program Management, Market Research, Vendor Management, Pricing, Business Intelligence, Marketing Strategy, Contract Negotiations, Forecasting, Consultative Selling, Business Analysis, Requirements Analysis, Market Planning, Solution Selling, Market Analysis, Application Development, SDLC, Software Development, Strategy Development, Strategy, Product Lifecycle..., Professional Services, Business Development, Management, CRM, Pre-sales, Salesforce.com, Leadership, Project Management, Sales
Education
Capital University - School of Management
MBA, Concentration on E-Commerce
The Ohio State University Fisher College of Business
BSBA, Marketing Major; Finance Minor
sycamore
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Allied Electronics December 2013 - Present
Denbury Resources May 2010 - February 2013
Human Resources Consulting June 2008 - September 2010
Greatwide Logistics Services, Inc. March 2006 - June 2007
Xerox April 2005 - February 2006
Alliance Data Systems February 2002 - April 2005
Alliance Data September 1997 - February 2002
First Data Corporation May 1994 - August 1997
Mutual of Omaha June 1976 - May 1994
Skills
New Hire Orientations, Talent Acquisition, Executive Development, Performance Management, Benefits Negotiation, Leadership Development, Talent Management, Expatriate Management, 360 Feedback, Project Planning, Succession Planning, Change Management, Program Management, Human Resources, Organizational..., Leadership, Employee Engagement, Recruiting, Employee Benefits, Training, HRIS, Onboarding, Personnel Management, Mergers & Acquisitions, Deferred Compensation, PeopleSoft
Education
Creighton University
Bachelor of Science, Mathematics
The Shoe Cafe November 2011 - Present
K by Shay February 2011 - Present
Affilliated Computer Services (ACS) September 2009 - September 2010
Affiliated Computer Services Inc September 2009 - September 2010
Asurion August 2006 - September 2008
Asurion Insurance Systems August 2006 - September 2008
Alliance Data Systems March 2003 - September 2005
Skills
Business Management, Organizing
Education
Full Sail University 2011 — 2012
Masters of Science, Entertainment Business
Tennessee State University 2007 — 2011
Bachelor of Science, Aeronautical and Industrial Technology
Heartland Payment Systems 2008 - Present
Alliance Data Systems March 2000 - May 2008
Alliance Data Systems March 1998 - February 2000
Skills
Credit Cards, Application Development, Payments, SDLC, Payment Systems, Debit Cards, Electronic Payments, Software Development, PCI DSS, Mobile Payments, Payment Gateways, Payment Industry, Transaction Processing, Business Analysis, Payment Card Processing, Process Improvement, Management, Requirements Analysis, Integration, Agile Methodologies
Education
Baylor University - Hankamer School of Business 1978 — 1982
BBA, Management and Computer Information Systems
GE Capital Retail Bank August 2013 - Present
GE Capital 2004 - July 2013
GE Money 1999 - 2004
GE Money 2000 - 2001
Alliance Data Systems October 1990 - October 2000
Skills
Operational Excellence, Customer Service, Cross-functional Team..., Management, Customer Satisfaction, Coaching, Start-ups, Leadership, Program Management, Vendor Management, Training, Six Sigma, Change Management, Credit Cards, Business Process..., Process Improvement, Credit, Risk Management, Financial Services, Sales
Education
American InterContinental University 2001 — 2004
Bachelor of Science (BS), Business Administration and Management, General
Burlington Coat Factory May 2012 - Present
Burlington Coat Factory September 2009 - May 2012
Burlington Coat Factory May 2002 - September 2009
Commerce Bank 2002 - 2002
Alliance Data Systems 1987 - 2002
Skills
Employee Relations, Administration, Team Building, Customer Relations, Coaching, Microsoft Office, Problem Solving, Teamwork, Talent Acquisition, Customer Service, Human Resources, Leadership Development, Retail, Payroll, Merchandising, Training, Call Centers, Interviews, Management, New Hire Orientations, Operations Management, System Administration, Employee Benefits, Project Planning, Recruiting, Hiring, Inventory Management, Team Leadership, Deferred Compensation, Succession Planning, Employee Training, Temporary Placement, Performance Appraisal, Benefits Administration, Onboarding, Workforce Planning, Organizational..., FMLA, HRIS, Labor Relations, Employee Engagement, HR Policies, Union Avoidance, College Recruiting, Talent Management, Personnel Management, Workers Compensation, Organizational..., PeopleSoft, Applicant Tracking...
Education
Camden County College 1987 — 1989
Associate of Science (A.S.), Business Administration and Management, General
Paul VI 1982 — 1986
Independent Options Trader 2012 - Present
Alliance Data Systems 2007 - 2011
Bank of America 2006 - 2007
Bank of America 2005 - 2006
Bank of America 1998 - 2005
Bank of America 1995 - 1998
Citi Group 1993 - 1995
Deloitte & Touche 1990 - 1993
Federal Reserve Board 1988 - 1988
Michael Allen Company 1986 - 1987
Skills
Credit Cards, Risk Management, Cross-functional Team..., Credit, CRM, Analysis, Process Improvement, Leadership, Analytics, Business Development, Strategy, Management, Financial Services, Vendor Management, Business Intelligence, Forecasting, Call Centers, Financial Analysis, Retail Banking, Business Analysis, Program Management, Business Planning
Education
Georgetown University - The McDonough School of Business 1987 — 1989
MBA
Tufts University 1981 — 1985
BSEE, Electrical Engineering, Physics
The Amend Group November 2012 - Present
Trinity Industries, Inc. 2014 - 2014
Robert Half International September 2010 - November 2012
Associa, Inc. 2005 - 2010
ACS, a Xerox Company 2001 - 2005
Alliance Data Systems 1999 - 2001
AT&T 1998 - 1999
Barnes & Noble Bookstores 1995 - 1998
Four Seasons Hotels February 1990 - April 1995
Four Seasons Hotels November 1987 - February 1990
Skills
Accounting, Financial Reporting, Payroll, Tax, Financial Analysis, Internal Controls, Journal Entries, Accountants, General Ledger, Administrative Support, Accounts Payable, Accounts Receivable, Quickbooks, Account Reconciliation, Variances, Bookkeeping, Financial Accounting, Budget Analysis, Fixed Assets, Interim Management, Variance Analysis, Reconciliation, Reconciling, Accruals, Cash, Revenue Recognition, GAAP, Reconciliations, SOX, Cash Flow, Forensic Accounting, Expenses, Financial Planning
Education
Brookhaven Community College
Accounting
The University of Texas at Dallas
Gilmore Solutions, Inc. March 2003 - Present
Kansas State University Foundation 2000 - 2003
Alliance Data Systems 1998 - 2000
Skills
Document Management, ROI-based Business..., Managed Services, Strategic Planning, Disaster Recovery, IT Management, Network Security, Virtualization, Cloud Computing, SaaS, Enterprise Software, Business Analysis, IT Strategy, Solution Selling, Data Center, VoIP, Integration, Security, Vendor Management, Servers, IT Operations, Information Technology, Microsoft Technologies, Professional Services, IT Service Management, Storage, VMware, Networking, Business Continuity, HP, Firewalls, Microsoft Exchange, Citrix
Education
Kansas State University 1993 — 1997
BA, Agribusiness
Texas Instruments Incorporated February 2010 - Present
Red Oak Finanical Group May 2009 - October 2009
Tenet Healthcare Corp September 2004 - February 2009
Alliance Data Systems May 2004 - September 2004
Transamerica Equipment Financial Services July 1999 - May 2004
GE Capital Services, Commercial Equipment Financing October 1996 - July 1999
GE Capital Services, dba EKCC September 1994 - October 1996
U.S. Bankruptcy Court for the Western District of New York July 1992 - September 1994
U.S. Bankruptcy Court - District of Colorado September 1984 - June 1989
Skills
Outlook, Software Documentation, Administrative..., Microsoft Word, Customer Service, Time Management, Access, PowerPoint, Healthcare, Microsoft Excel, Sales, Marketing, Finance, Management, Event Planning, Budgets, Leadership, Insurance, Policy, Administrative...
Education
Collin County Community College 2003 — 2003
No, Computer Software Classes
University of Southern Colorado 1978 — 1978
None, Business
Alliance Data Systems August 1987 - Present
Alliance Data August 1998 - October 2002
Skills
Leadership, Mergers, Call Center, Customer Experience, Six Sigma, Management, Outsourcing, Strategic Planning, Contact Centers, Service Delivery, Credit Cards, Analytics, Mergers & Acquisitions, Vendor Management, Coaching, Credit, Process Improvement, Forecasting, Cross-functional Team..., Team Leadership, Call Centers
Education
Central Michigan University 1985 — 1987
BSBA, Finance
Northern Michigan University 1983 — 1985
webSill February 2006 - Present
Alliance Data Systems February 1996 - February 2006
Weirton Steel Corporation January 1995 - January 1996
Atlantic City Medical Center January 1991 - January 1994
Education
Stockton University 1991 — 1994
Biochemistry
Gannon University 1988 — 1990
MIS
West Liberty State College 1986 — 1988
CIS
Bank of America 2007 - 2008
MBNA (now Bank of America) 2005 - 2007
MBNA (now Bank of America) 2003 - 2005
MBNA (now Bank of America) 2002 - 2003
Delta Airlines, Inc 1998 - 2002
Alliance Data Systems 1997 - 1998
Skills
Customer Satisfaction, Credit, Banking, Employee Relations, Leadership, Customer Service, Management, Teamwork, Data Analysis, Marketing, Microsoft Excel, Strategic Planning, Sales, Business Development, Sales Operations, Budgets, Training, Finance, Vendor Management, Portfolio Management, Time Management, Financial Services, Credit Cards, Microsoft Office, Analysis
Education
Georgia State University 2011 — 2015
BBA, Finance
Atlanta Metropolitan College 2009 — 2011
AS, Business Administration/Concentration:Finance
Genuine Parts Company June 2014 - Present
Tags Boutique August 2009 - May 2014
AmericasMart August 2006 - March 2009
Alliance Data Systems January 2002 - August 2006
Skills
JD Edwards, PeopleSoft..., Accounting, Forecasting, Accounts Payable, Account Reconciliation, Accounts Receivable, Payroll, General Ledger, Budgets, Auditing, Financial Statements, Variance Analysis, Journal Entries, Invoicing, Management, Finance, Fixed Assets, Analysis, Bank Reconciliation, Time Management, Data Entry, GAAP, Tax
Education
Georgia State University 2002 — 2006
Bachelor of Business Administration, Accounting
Porter Home April 2002 - Present
Alliance Data Systems 1999 - 2002
Alliance Data 1999 - 2002
Insurdata, Inc. February 1996 - April 1999
SAI Software Consultants August 1995 - January 1996
Neiman Marcus April 1989 - July 1995
Education
University of Oklahoma 1980 — 1984
Bachelor of Business Administration (BBA), Business Administration and Management, General
Brookhaven Community College
Zaner-Bloser April 2003 - Present
Alliance Data Systems June 1994 - September 1999
Skills
Publishing, Team Building, Microsoft Office, Social Media, Public Speaking, Marketing, Editing, Research, Event Planning, Training, Customer Service, Public Relations, Team Leadership
Education
Capital University 2003 — 2010
Business, Management, Marketing, and Related Support Services
Charleston High School 1970 — 1972
Liberty Mutual January 2011 - Present
JPMC October 2008 - August 2009
Washington Mutual July 2004 - September 2008
Alliance Data Systems 2001 - 2002
ConneXt 1996 - 2001
Puget Sound Energy 1986 - 1996
Skills
Quality Assurance, Change Management, Configuration Management, IBM Mainframe, Process Improvement, SDLC, Cross-functional Team..., Software Documentation
Education
Highline College
Associates, Data Processing
Zions Bancorporation January 2015 - Present
Zions Bancorporation April 2012 - January 2015
TD Ameritrade April 2007 - April 2012
Ingersoll Rand April 2006 - April 2007
TD Waterhouse August 2004 - April 2006
Fiserv September 1999 - August 2004
Alliance Data Systems February 1997 - August 1999
Skills
HRIS, Onboarding, Employee Relations, Talent Management, Talent Acquisition, Deferred Compensation, Employee Engagement, Change Management, Performance Management, Leadership Development, Succession Planning
Education
Rowan University
Human Resources Management and Services
Carleton University
Business Administration and Management, General
University of the Rockies August 2014 - Present
Ashford University September 2011 - August 2014
Alta Colleges May 2009 - May 2011
Alta Colleges Inc. December 2002 - June 2009
Alliance Data Systems 2000 - 2002
Skills
Training, Internal Audit, Teamwork, Coaching, Auditing, Budgets, Customer Service, Internal Controls, Higher Education, Management, Analysis, Staff Development, Access, Process Improvement, Public Speaking, Leadership, Team Building, Strategic Planning, Call Centers
Education
Ashford University 2011 — 2013
Master of Arts (M.A.), Organizational Leadership
University of Phoenix 1998 — 2002
Bachelors, Business Management
Motivational Productions December 2013 - Present
Motivational Productions March 2013 - November 2013
Sports Authority September 2011 - February 2013
Alliance Data April 2008 - August 2011
Alliance Data Systems April 2007 - March 2008
Skills
Loyalty Marketing, Retail, Database Marketing, Multi-channel Marketing, Direct Marketing, CRM, Marketing Communications, Marketing Strategy, Customer Insight, Brand Management, Email Marketing, Strategy, Analytics, Integrated Marketing, E-commerce, Management, Marketing, Sales, Segmentation, Strategic Planning
Education
Indiana Wesleyan University 2002 — 2006
Bachelor of Science, Marketing and Bachelor of Science, Management, Business
Hotels.com October 2008 - Present
Expedia 2008 - Present
Hotels.com August 2001 - Present
Vendor Banking Department August 2001 - Present
Hotels/Expedia.com August 2000 - Present
Alliance Data July 1998 - July 2000
Alliance Data Systems July 1998 - January 2000
Education
Brookhaven Community College 1998 — 2000
Richardson High School 1993 — 1999
LakeHill Prep School 1981 — 1997
Brookhaven Junior CollegeBerkner Highschool
HS diploma
Alliance Data April 2012 - Present
Alliance Data December 2009 - Present
UT Southwestern Medical Center January 2009 - December 2009
Alliance Data Systems January 2008 - December 2008
LQ Management L.L.C August 2004 - December 2007
PeopleSoft, Inc. July 1997 - August 2004
PrimeCo Personal Communications, L.L.P. July 1995 - July 1997
Skills
PeopleSoft, Financials, General Ledger, Accounts Payable, Production Support, Accounts Receivable, Crystal Reports, Software Implementation, Business Process, Business Analysis, Oracle Applications, Invoicing, Business Process..., nVision, Oracle E-Business Suite, Data Conversion, Training, Oracle, Asset Management, Integration, JD Edwards, SQL, Asset Managment, CPA
Education
Baylor University - Hankamer School of Business 1982 — 1986
B.B.A., Accounting
Manifest Solutions July 2014 - Present
Nationwide Insurance October 2014 - July 2015
Lovesac March 2014 - July 2014
Brookstone April 2013 - February 2014
Rosetta Stone January 2013 - April 2013
Brookstone October 2012 - January 2013
OfficeMax January 2011 - October 2012
Sherwin Williams June 2010 - December 2010
Alliance Data Systems November 2009 - May 2010
Danger 2006 - 2010
Skills
Blogging, Photoshop, Social Media, Management, Java, Ruby, SQL, JavaScript, Test Driven Development, MySQL, Ruby on Rails, Agile Methodologies, HTML5, HTML, Unity3D, Swing, Grails, Game Design, Software Quality..., Adobe Audition, Windows, Microsoft Excel, Microsoft Word, PowerPoint, Microsoft Office, Outlook, English, Research, Public Speaking, Maya, Customer Service, Teaching, Sales, Graphic Design, InDesign, Mac, Web Design, Photography, Flash, Digital Photography, OS X, Inventory Management, Dreamweaver, Illustrator, CSS, Adobe Creative Suite, Game Testing
Education
IUPUI - School of Informatics 2012 — 2014
Bachelors, BS in Media Arts and Science (New Media), 3.7 GPA
Columbus State 2008 — 2012
Photography
Cenlar FSB March 2015 - Present
Cenlar FSB January 2013 - Present
PHH Mortgage May 2002 - January 2012
PHH Mortgage 2002 - 2012
Alliance Data Systems January 1996 - May 2002
Skills
Access, Analysis, Management, Process Improvement
Education
Camden County College
Camden County College
Business
Dal-Tile / Kforce September 2012 - Present
Fujitsu America 2009 - 2010
Alliance Data Systems 1997 - 2009
Dresser Industries 1983 - 1997
Skills
Disaster Recovery, Storage, IT Operations, Software Documentation, Operating Systems, Troubleshooting, IT Strategy, Mainframe, JCL, Security, Integration, IT Management, Process Improvement, IT Service Management, Infrastructure, System Administration
Education
University of Pittsburgh 1980 — 1983
BS, Elementary Education
Clarion University of Pennsylvania 1979 — 1979
Alliance Data Systems December 2013 - Present
JPMorgan Chase August 2011 - December 2013
Cardinal Health May 2010 - August 2011
Cardinal Health April 2009 - June 2010
Nationwide Insurance August 2007 - April 2009
Nationwide 2007 - 2009
Quick Solutions March 2007 - August 2007
Fifth Third Bank 2002 - 2004
American Management Systems (AMS) July 2000 - December 2001
American Management Systems Inc. 2000 - 2001
Skills
Business Process..., PMP, Enterprise Architecture, Vendor Management, Business Analysis, Project Management, Enterprise Software, CRM, Management, Visio, Analytics, Program Management, SDLC, Training, IT Strategy, Process Improvement, PMO, Agile Methodologies, Data Warehousing, Budgets, Integration, Data Management, Governance, IT Management
Education
Keller Graduate School of Management 2002 — 2005
MBA, Project Management
Capital University 1995 — 2000
BA, International Studies, Political Science, Spanish
Centric Consulting February 2006 - Present
Alliance Data Systems November 2004 - February 2006
Alliance Data (acquired Capstone Consulting Partners) November 2002 - November 2004
Excelergy 2000 - 2002
Accenture 1996 - 2000
United States Air Force February 1989 - December 1995
Skills
Project Management, Management Consulting, Strategic Planning, Strategy, Software Development, Outsourcing, Software, Program Management, Business Intelligence, Business Analysis, IT Strategy, Process Improvement, Management, Start-ups, Software Project..., Budgets, Business Process..., ERP, Business Development, Leadership, Professional Services, Vendor Management, Consulting, Account Management, Project Portfolio..., Integration, Cross-functional Team..., PMO, Business Process, SDLC, Enterprise Software
Education
University of Arkansas 1990 — 1991
MS
Carnegie Mellon University 1985 — 1989
BS
Nationwide Insurance May 2015 - Present
Transworld Systems May 2009 - May 2015
Expert Global Solutions: NCO Financial Systems 2009 - 2014
Barclays Capital: EquiFirst Corporation 2007 - 2009
Barclays Capital: EquiFirst Corporation 2005 - 2007
AmeriCredit Financial Services August 2003 - June 2005
Midland Credit Management October 2002 - June 2003
Alliance Data Systems January 2000 - August 2002
Alliance Data Systems January 1997 - January 2000
Skills
Onboarding, Performance Improvement, E-Learning, Business Process..., Shared Services, Leadership Development, Organizational..., Coaching, Training, Instructional Design, Team Building, Change Management, Performance Management, Call Center, Talent Management, Process Improvement, Employee Relations, Training Delivery, Strategic Planning, Talent Acquisition, Management, Call Centers, Organizational..., Blended Learning, Human Resources, Leadership, Customer Service, Hiring, Team Leadership, Project Management, Team Management, Personnel Management, Succession Planning
Education
Franklin University 2000 — 2002
Bachelors of Science
B & S Bait March 2015 - Present
Clinton Storage May 2014 - Present
Lakemary Center August 2012 - October 2013
Farmers Insurance 2011 - 2012
Dex One 2002 - 2011
Alliance Data Systems 1996 - 1998
JCPenney 1989 - 1996
Skills
Leadership, Sales, Microsoft Excel, Financial Analysis, Risk Management, Credit Analysis, Account Management, Training, Customer Service, Microsoft Office, Team Building, Microsoft Word, Process Improvement, Accounts Receivable, Leadership Development, Team Leadership, Public Speaking
Education
MidAmerica Nazarene University 2002 — 2003
BA, Management & Human Relations
Johnson County Community College 1999 — 2002
Associates, Liberal Arts
Alliance Data Systems February 2011 - Present
YMCA of the USA April 2004 - Present
YMCA of Central Ohio January 2004 - Present
The Scotts Company October 2009 - November 2011
YMCA of Central Ohio January 2004 - October 2009
Family Life Chiropractic March 2003 - November 2003
Accelerate Ohio January 2001 - January 2002
Skills
Strength Training, Fitness, Operant Conditioning, Athletics, Lifestyle, Rehabilitation, Sports, Strength & Conditioning, Healthcare, Fitness Training, Wellness, Employee Wellness, Cpr Certified, Personal Training
Education
Indiana University Bloomington 1998 — 2002
Kinesiology, Exercise Science
Focus Area: Kinesiology
Exercise Science
Indiana University
Bachelor of Science, Kinesiology
Dell April 2010 - Present
Dell January 2009 - Present
Dell June 2007 - Present
Manpower June 2003 - May 2007
The Feld Group 2001 - 2003
Alliance Data Systems 1998 - 2001
OfficeMax 1997 - 1998
Octel 1994 - 1997
Buypass, Inc. 1983 - 1994
Skills
IT Strategy, Cloud Computing, Enterprise Software, SaaS, Vendor Management, Product Management, Strategy, Business Strategy, Outsourcing, Software Development, Enterprise Architecture, Program Management, Leadership, Management, E-commerce, Consulting, Team Leadership, Strategic Planning, Mergers & Acquisitions, ERP, Cross-functional Team..., Analysis, New Business Development, Information Technology, Business Intelligence, Integration, Business Process..., IT Operations, IT Management, Business Analysis, CRM, Executive Management, Business Process, Professional Services, Project Portfolio...
Education
Emory University - Goizueta Business School 1988 — 1989
MBA, Business
University of Nebraska-Lincoln 1973 — 1977
BS, Finance
Raiseline Ventures LLC February 2012 - November 2013
DIRECTV July 2009 - January 2012
Surrex Consulting February 2008 - July 2009
Sigue Corporation July 2006 - November 2007
Hispanic Teleservices September 2003 - June 2006
Alliance Data Systems July 1998 - February 2003
Sprint Nextel September 1992 - June 1998
Skills
Call Center, Vendor Management, Workforce Management, Sales Management, Technology..., Customer Service, Quality Assurance, Operations Management, Change Management, Outsourcing, Customer Relations, BPO, Customer Satisfaction, Process Improvement, Performance Management, Account Management, Management Consulting, Organizational..., MS Project, Call Centers, Recruiting, Project Management, Sales, Leadership Development, Strategy, Customer Retention, Business Development, PMO, CRM, Human Resources, Call Center Development, Contact Centers, Service Delivery, Project Planning, Business Intelligence, Start-ups, Training, Management, Employee Relations, Leadership, Cross-functional Team..., Business Process..., Talent Acquisition, Direct Sales
Education
University of Phoenix 2001 — 2003
Master of Arts
Baker University 1994 — 1998
Bachelor of Science
Cresset Technology October 2013 - July 2015
Silk Bank June 2012 - July 2013
Alliance Data Systems September 2011 - May 2012
Skills
Econometric Modeling, Financial Modeling, Risk Assessment, Financial Analysis, Monetary Economics, Financial Econometrics, Corporate Finance, Stock Market, Stock Trading, Microsoft Office, Finance, Banking, Credit, Customer Experience, Customer Service, Financial Risk, Human Resources
Education
D'Youville College 2013 — 2015
Master of Business Administration (M.B.A.), GPA 3.55
Denison University 2008 — 2012
Bachelor of Arts (B.A.), Economics
Comadre.com August 2013 - April 2015
Cartus May 2007 - May 2013
Action Realty Group November 2005 - April 2007
Alliance Data Systems April 2000 - May 2004
Skills
Great communications..., Possess strong..., Passionate about work, Photoshop, InDesign, Illustrator, Easily Adaptable, Foreclosures, Referrals, Listings, Selling, Marketing, Buyers, Training, Corporate Relocation, Relocation, Finance, New Home Sales, Buyer Representation, Short Sales, Single Family Homes, Property Management, First Time Home Buyers, Appraisals, Real Estate Transactions, Rentals, Certified Relocation..., Investors, Highly detail oriented, Committed to..., Real Estate License, FHA, Investment Properties, Transaction Coordination, Organization, Self-driven, Social Networking, Integrity, Online Marketing, Team-oriented, Residential Homes, Sellers, Real Estate, Sales, Leases, Customer Service, Real Estate Marketing, HUD, Listing Homes, e-PRO
Education
Wade College 2013 — 2015
Bachelor’s Degree, Bachelor of Arts degree in Merchandising and Design
Wade College 2010 — 2012
Associate of Arts (AA), Merchandise and Marketing
Amarillo College 2004 — 2005
Real Estate, Real Estate License
Richland College 1999 — 2001
Cardinal Health October 2014 - Present
Cardinal Health February 2014 - October 2014
Cardinal Health September 2012 - January 2014
Cardinal Health April 2011 - September 2012
Cardinal Health December 2009 - April 2011
Alliance Data Systems August 2009 - December 2009
Skills
Customer Service, Credit, Six Sigma, Customer Oriented, Management, Project Planning, Leadership, Sales, Process Improvement, Lean Manufacturing, Accounts Payable, Team Leadership, Accounting, Cross-functional Team..., Forecasting, Medical Devices, Pricing
Education
Bowling Green State University 2005 — 2009
BSBA, Business Administration
Grant Street Wealth Management, Ltd. June 2011 - Present
Sprig June 2012 - May 2014
Heritage Wealth Partners July 2008 - June 2011
Alliance Data Systems January 2007 - March 2008
Inner Health Chiropractic January 2006 - March 2007
Skills
Strategy, Start-ups, CRM, Direct Marketing, Finance, Market Research, Marketing Strategy, Marketing, Strategic Financial..., Financial Services, Portfolio Management, Business Planning, Sales, Business Development, Account Management, New Business Development, Financial Planning, Competitive Analysis, Retirement Planning, Insurance, Investments, Business Strategy, Cross-functional Team..., Wealth Management, Product Development, Mutual Funds, Retirement, Sales Management, 401k, Marketing Research, 401k Rollovers, Field Marketing, Utilization, Financial Analysis, Analytics, Marketing Communications, Risk Analysis, Product Life Cycle..., Product Marketing, Start-up Consulting, Start-up Operations, Production Managment, Investment Advisory, Financial Planners, Financial Advisory, Wealth, Alternative Investments, Entrepreneurship, Relationship Management, Cash Balance
Education
College for Financial Planning 2013 — 2014
Chartered Retirement Plans Specialist, Chartered Retirement Plans Specialist
Franklin University 2003 — 2005
BS, Marketing & Finance
The Ohio State University 1995 — 1997
None, Business
Chaminade Julienne 1989 — 1993
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Ohio Department of Developmental Disabilties 2014 - Present
The Ohio State University 2010 - 2014
PRSA Central Ohio Chapter 2008 - 2014
JPMorgan Chase 2007 - 2009
Nationwide Insurance 1999 - 2007
Alliance Data Systems 1998 - 1999
Skills
Publications, Leadership, Media Relations, Human Resources, Strategic Communications, Public Relations, Content Development, Marketing Communications, Direct Marketing, Strategy, Web Content Management, Internal Communications, Editing, Content Management, Event Planning, Web Content, Strategic Planning, Corporate Communications, Press Releases, Crisis Communications, Newsletters, Marketing, Social Media, Blogging, Copywriting, Communications Planning, AP Style, Copy Editing, Social Media Marketing
Education
The Ohio State University
BA, Journalism
Franklin University
MBA, Organizational Leadership
Alliance Data Systems July 2013 - May 2015
PCA September 1993 - May 2013
Skills
Accounts Payable, Accounts Receivable, General Ledger, Process Improvement, Microsoft Excel, Account Reconciliation, Monthly Close Process, Inventory, Credit Analysis, Ceridian Payroll System, Report Writing, Process Improvement..., PeopleSoft Financial, Outlook Express, Essbase, QuickBooks, Lotus Notes, SharePoint, Captivate, Microsoft Office, Budgets
Education
Ashland University 1994 — 1997
BSBA, Finance, General, 3.8 GPA
NCTC 1987 — 1990
Associate's degree, Accounting, 3.8 GPA
JPMorgan Chase & Co. 2003 - August 2015
Bank One January 1999 - January 2003
Alliance Data Systems January 1997 - January 1999
Skills
Financial Risk, Fraud, Risk Management, Banking, Investigation, Finance, Fraud Detection, Bank Secrecy Act
Education
Kent State University 1990 — 1992
Early Childhood Education and Teaching
Cigna August 2015 - Present
Aimia, Inc. June 2013 - January 2015
Best Buy February 2011 - June 2013
Best Buy February 2010 - February 2011
Best Buy April 2009 - February 2010
GE Money April 2007 - April 2009
GE Capital April 2005 - April 2007
Alliance Data Systems June 1998 - April 2005
Claritas, Inc. 1992 - 1998
Kay Jewlers 1990 - 1990
Skills
Strategy, CRM, Business Strategy, Loyalty Marketing, Leadership, Analytics, Loyalty Programs, Marketing, Management, Product Development, Program Management, Retail, Segmentation, Cross-functional Team..., Strategic Partnerships, Competitive Analysis, Financial Services, Direct Marketing, Email Marketing, Customer Acquisition, Sales, Database Marketing, Marketing Strategy, E-commerce, P&L Management, Mobile Technology, Mobile Applications, Web Applications, Consumer Marketing, Mobile Strategy
Education
James Madison University
BBA, Marketing
Clark Crown Brands July 2015 - Present
Heartland Payment Systems September 2013 - July 2015
BCU March 2010 - September 2013
Fifth Third Bank Processing Solutions November 2003 - December 2009
Moneris Solutions June 2002 - November 2004
G & D America January 2001 - January 2002
Alliance Data Systems October 1996 - August 2001
Alliance Data Systems January 1996 - January 2001
JCB International Credit Card Co January 1994 - January 1996
Skills
Team Management, Sales Management, Relationship Management, Electronic Payments, Credit Cards, Merchant Services, Banking, Payment Card Processing, Payments, Credit, Financial Services, Loans, New Business Development, Debit Cards, Cross Selling, Mobile Payments, Strategic Planning, Leadership Development, Business Development, Leadership, Management, Sales, Strategy, Coaching, Product Development, Project Management, Payment Systems, Acquiring, Cards, Small Business Lending, Credit Analysis, Vendor Management, Marketing, Retail Banking, Call Centers, ACH, Management Consulting, Mortgage Lending, Transaction Processing, Sales Operations, Customer Retention, Consumer Lending, Competitive Analysis, Selling, Risk Management, Payment Gateways, Customer Service, Analysis, Executive Management, Customer Relations
Education
Illinois State University 1984 — 1988
BS, Public Relations, Psychology
New Trier 1981 — 1984
inVentiv Health Clinical September 2013 - Present
OpSolve LLC June 2011 - August 2013
Utility Business Services March 2006 - June 2011
Alliance Data Systems December 2005 - March 2006
AGL Resources December 2004 - December 2005
Elizabethtown Gas Company June 1991 - December 2004
Elizabethtown Gas Company January 1990 - August 1991
Elizabethtown Gas Company October 1987 - January 1990
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Mainframe, SQL Server Management..., Disaster Recovery, Databases, Infrastructure..., Help Desk Implementation, Systems Analysis, Business Analysis, Customer Service &..., IT Infrastructure..., IT Infrastructure..., ADABAS, Windows, Microsoft SQL Server, Oracle, CIS systems, Utility Industry, Windows Server 2008, Active Directory, JCL, Data Center Management, HP-UX, ERP, Troubleshooting, IT Strategy, Operating Systems, Outlook, Microsoft Word, Managed Services, Project Management, Vendor Relationships, Windows Server, SaaS, ASP, Software Development, SQL, Program Management, Hardware, IT Management, Business Process, Business Intelligence, Business Requirements, Security, Data Warehousing, Database Design, Requirements Gathering, Data Center
Education
Boston University - School of Management 1985 — 1988
Master of Business Administration (MBA), Information Technology
Pennsylvania State University - University Park, PA 1980 — 1984
Bachelor's degree, Economics
Centers for Disease Control and Prevention March 2014 - July 2015
Thyssenkrupp Information Technology July 2012 - October 2013
Centers for Disease Control and Prevention/Computer Science Corperation November 2004 - July 2012
Alliance data systems February 2000 - November 2004
Centers for Disease Control and Prevention May 1997 - November 1999
PROMINA Health System November 1993 - May 1997
Skills
IT Project & Program..., Software Documentation, Security, VMware, Active Directory, Troubleshooting, Operating Systems, Technical Support, SharePoint, Hardware, Network Security, System Deployment, Windows 7, Visio, Citrix, Information Technology, Leadership, Management, Networking
Education
Georgia State University 2013 — 2013
PMP Certificate, Project Management
American InterContinental University 2006 — 2008
Master of Business Administration (MBA), Project Management
Adams County Government June 2014 - April 2015
Staples February 2014 - May 2014
The Creative Group May 2013 - October 2013
Jarvis Labs June 2012 - October 2012
Frontier Airlines July 1998 - April 2010
Frontier Airlines July 1998 - April 2010
Frontier Airlines Inc January 1998 - January 2010
Alliance Data Systems September 1997 - July 1998
Alliance Data Systems January 1997 - January 1998
Frontier Airlines Inc January 1996 - January 1997
Skills
HTML 5, HTML, CSS3, CSS, Graphic Design, jQuery, Adobe Photoshop, Adobe Illustrator, Adobe Dreamweaver, Customer Service, Supervising, Illustrator, Microsoft Word, Photoshop, Web Graphics, Business Graphics, Color Theory, Process Scheduler, Dreamweaver, HTML5, Graphics, Adobe Creative Suite, Mac
Education
Aims Community College 2010 — 2012
Associate of Arts and Sciences (AAS), Web Design and Development, 3.95
Community College of Aurora 2001 — 2001
Certificate, Microsoft Word & Excel
Frost-Arnett Company July 2015 - Present
Emdeon December 2013 - June 2015
WellStar Health System May 2010 - December 2013
Delta Dental Insurance Company (DDIC) 2004 - April 2010
Support Center Technologies 2000 - 2003
Prudential Bank 1995 - 1999
Alliance Data Systems 1986 - 1995
Skills
Call Center, Healthcare, Customer Service, Healthcare Management, Revenue Cycle, Contact Center..., Workforce Management, HIPAA, Process Improvement, IVR, Customer Satisfaction, Vendor Management, Cross-functional Team..., Coaching, Leadership, Employee Relations, Employee Engagement, Performance Metrics, contact center..., Contact Center..., Call center start-up, Performance Management, Business Process..., Epic Systems, Performance Improvement, Revenue Cycle Management, Change Management, Project Management, Team Building, Quality Improvement, Team Leadership, Management, Staff Development, EPIC SBO Certification, Call Centers, EHR, Medical Billing, Healthcare Information..., EMR, Budgets, Healthcare Consulting, Managed Care, Healthcare Industry, Practice Management, Strategy, Provider Relations, Hospitals, Physicians
Education
Indiana State University - Scott College of Business 1982 — 1986
Bachelor of Science, Business
Expedia, Inc. August 2014 - Present
Nordstrom October 2013 - June 2014
Amazon May 2012 - December 2012
Washington Federal March 2012 - June 2012
Car Toys January 2012 - March 2012
Washington Dental Services July 2011 - December 2011
Seattle Public Schools April 2010 - December 2011
Thales Avionics August 2009 - March 2010
SerialsSolutions August 2007 - August 2009
Alliance Data Systems August 2006 - August 2007
Skills
Agile Methodologies, Web Applications, C#, Web Services, SQL, Databases, .NET, JavaScript
Education
University of Washington 2010 — 2010
Certificate in Adobe Creative Suite
Cogswell Polytechnical College 1990 — 1992
Electrical and Electronics Engineering
Green River Community College 1985 — 1990
Electrical and Electronics Engineering
Washington State University 1983 — 1984
Electrical and Electronics Engineering
Nationwide Insurance July 2014 - Present
Alliance Data Systems March 2012 - July 2014
Vorys, Sater, Seymour and Pease LLP July 2011 - March 2012
Nationwide Insurance May 2006 - July 2011
Skills
Data Privacy, Intellectual Property, Fraud, Consumer Law, Data Security, Bank Secrecy Act, Privacy Law, Corporate Governance, Litigation, Licensing, Legal Research, Legal Writing, Corporate Law, Risk Management
Education
Pennsylvania State University, The Dickinson School of Law 2003 — 2006
JD
Denison University 1999 — 2003
BA, Economics
Convergent Consulting October 2006 - Present
Oracle May 2013 - April 2015
HBK Capital Management March 2005 - October 2006
Self-employed July 2003 - March 2005
Alliance Data Systems 2003 - 2004
PeopleSoft 1998 - 2003
Skills
Integration, Consultancy, Composite Software, Data Virtualization, Software Project..., Enterprise Architecture, Application Architecture, Application Development, Performance Tuning, Business Analysis, PeopleSoft, Informatica MDM, Hedge Funds, Banking, Informatica, Consultants, Software Development, Business Intelligence, Business Process, Architecture, Datacenter..., Vendor Management, Oracle, SQL, ERP, Business Process..., SOA, Requirements Analysis, Data Warehousing, SDLC, ITIL, Solution Architecture, Databases, Requirements Gathering, Architectures, ETL, Systems Analysis, Data Migration, Enterprise Software, IT Strategy, PL/SQL, Consulting
Education
Georgia Institute of Technology 1993 — 1998
Bachelor of Science
yorkland park care center January 2011 - Present
Manor at Whitehall January 2009 - September 2010
Interim Health Care April 2007 - August 2008
Intellirisk March 2005 - April 2007
Alliance Data Systems January 2001 - October 2004
Cleveland Avenue Medical Clinic August 1999 - January 2001
Education
BOHECKER COLLEGE OF NURSING 2008 — 2009
LPN, NURSING
Bohecker College of Nursing 2007 — 2009
diploma, lpn
Columbus State 2004 — 2008
associates, licensed practical nurse
American School of Technology
Columbus State Community College
Nationwide Insurance November 2013 - Present
Fiserv March 2011 - November 2013
Fiserv July 2010 - March 2011
Fiserv October 2008 - July 2010
Westfield Insurance September 2005 - October 2008
CheckFree Corporation September 2000 - July 2005
Alliance Data Systems January 1999 - September 2000
Skills
Business Analysis, Process Improvement, Requirements Analysis, Requirements Gathering, Business Requirements, Visio, Six Sigma, Data Analysis, Business Process..., Business Intelligence, Management, Change Management, Team Building, Banking, Leadership, Program Management, Analysis, Business Process, Process Engineering, Vendor Management, Quality Assurance
Education
Ashland University 2010 — 2014
MBA, Business Administration and Management, General
The Ohio State University 1994 — 1999
Bachelor of Science (BS), Agriculture
Lincoln High School 1991 — 1994
Saveda Web Strategies June 2002 - Present
CMD 2010 - 2010
Tenrec August 2007 - April 2009
Bend Living May 2007 - August 2008
Nexsys, Inc. July 2004 - August 2007
Interaction Metrics 2007 - 2007
Alliance Data Systems January 2000 - July 2004
Captiva Software August 1997 - November 1999
Collections, Inc. August 1996 - June 1997
Interface Builders August 1994 - August 1996
Skills
Usability Testing, CSS, SEO, Web Development, User Experience, Wordpress, WordPress, jQuery, Web Design, Web Applications, Illustrator, Information Architecture, Wireframes, User Interface Design, Content Strategy
Education
Wesleyan University 1989 — 1993
BA, Psychology and Sociology
Harvard University 1992 — 1992
Psychology
Twin Falls High School 1987 — 1989
High School Diploma
Teton Science School 1987 — 1987
Field ecology
The Community School 1986 — 1987
SFTi, DLA-JCXS/US Air Force June 2010 - Present
American Arbitration Association May 2010 - June 2010
Alliance Data Systems January 2008 - May 2010
DB API-based ADF Business Components 2009 - 2009
DB API-based ADF Business Components 2009 - 2009
DB API-based ADF Business Components 2009 - 2009
Kforce Inc. 2007 - 2007
Ford Motor Company 2002 - 2007
Compuware Corporation 2002 - 2007
UBICS, Inc December 1999 - November 2001
Skills
Weblogic, ADF, SOA BPEL, WebCenter, J2EE, Agile Methodologies, JSP, Java Enterprise Edition, PL/SQL, Oracle, Hibernate, Eclipse, JDeveloper, BPEL, Java, Tomcat, WebLogic
Education
Bharathidasan University
M.Sc, Applied Physics
Springleaf Financial, Inc. April 2013 — June 2016
Nationwide Insurance October 2011 — December 2012
Sterling Commerce August 2007 — September 2011
Micron Technology, Inc October 2006 — June 2007
UMB Financial Corp December 2001 — October 2006
Alliance Data Systems January 2000 — December 2001
Safelite Group September 1995 — January 2000
Bank One August 1990 — September 1995
Security Pacific Bank 1986 — 1990
Skills
Employee Benefits, HRIS, Incentive Programs, Payroll, Executive Pay, Leadership, Deferred Compensation, Performance Management, PeopleSoft, Human Resources, Benchmarking, HR Policies, Workforce Planning, Job Analysis, Employee Relations, Talent Management, Onboarding, Employee Engagement, Succession Planning, Strategy, Compensation & Benefit
Education
Brigham Young University 1975 — 1981
Bachelor of Arts, Organizational Communication
Heidelberg American High School 1972 — 1975
High School Diploma
Arizona State University 1988 — 1989
Non-degree, Educational Psychology
1970 May 2011 — Present
BRAAINS.com January 2000 — Present
The Ohio State University Medical Center October 2007 — May 2011
Sogeti USA May 2005 — October 2007
HTP, Inc April 2004 — May 2005
AEP February 2003 — February 2004
alliance data systems 1998 — 2003
BankOne July 2000 — October 2000
Skills
Microsoft SQL Server, SQL, C#, JavaScript, Databases, ASP.NET, Software Development, Web Services, .NET, CSS, VB.NET, Database Design, ASP, Web Development, Unix, Integration, Visual Basic, Windows, Access, Business Analysis, Software Documentation, jQuery, Requirements Analysis, SDLC, Visio, WCF, ASP.NET MVC, Java, XML, JSP, Microsoft FIM, Web Applications, IIS, Servers
Education
Franklin University 2002 — 2006
BS, Digital Comunications, 3.39
Citi Financial Services April 2014 - July 2015
Carter BloodCare 1996 - July 2015
Accenture May 2013 - April 2014
RealPage, Inc. July 2012 - July 2012
Imprimis March 2012 - May 2012
Heartland Payment Systems January 2010 - June 2011
EDS / HP Enterprise Services January 2003 - November 2009
Alliance Data Systems 1996 - 2002
JCPenney Business Services 1993 - 1996
JCPenney Credit and Financial Services 1992 - 1993
Skills
Business Process..., Business Process..., Process Re-engineering, Requirements Gathering..., Functional..., Communication with..., Cross-Functional Team..., Microsoft Access,..., Business Analysis, Cross-functional Team..., Business Process, Analysis, Business Process..., Requirements Gathering, Visio, Customer Service, Six Sigma, Software Documentation, Operations Management, Sales Operations, SDLC, Change Management, Training, Access, Integration, Team Leadership, Process Improvement, Quality Assurance, Project Management, Customer Satisfaction, CRM, SharePoint, User Acceptance Testing, Business Process..., Budgets, Start-ups, Strategic Planning, Sales, Leadership, Vendor Management, Management, Coaching, Program Management, PMP, Business Requirements, Call Centers, Microsoft Excel, Human Resources, Strategy, Performance Management
Education
University of Colorado Denver 1972 — 1979
Colorado State University 1967 — 1969
FULLBEAUTY BRANDS (formerly OSP Group) August 2014 - Present
New York & Company June 2014 - August 2014
New York & Company April 2011 - June 2014
New York & Company April 2009 - March 2011
New York & Company April 2008 - March 2009
New York & Company September 2006 - March 2008
Alliance Data Systems July 2004 - August 2006
Webdunia.com Pvt. Ltd June 2002 - May 2003
Euro RSCG Advertising July 2000 - April 2002
Skills
Digital Marketing, Strategy, E-commerce, Database Marketing, Advertising, CRM, Direct Marketing, Retail, Email Marketing, Loyalty Programs, Marketing, Management, Segmentation, Cross-functional Team...
Education
University of Cincinnati College of Business 2003 — 2004
MBA
Mudra Institute of Communications, Ahmedabad 1998 — 2000
Master, Marketing Communications
Fergusson College 1995 — 1998
Bachelor, Computer Science
SSAB Americas July 2013 - Present
Classified Ventures (Apartments.com) January 2013 - March 2013
Classified Ventures (Apartments.com) December 2011 - January 2013
Classified Ventures (Apartments.com) 2009 - December 2011
Classified Ventures (Cars.com) 2007 - 2009
Equity Office Properties Trust 2006 - 2007
Rewards Network 2003 - 2006
Alliance Data Systems 2001 - 2003
Allstate Investments 1999 - 2001
Ameritech 1996 - 1998
Skills
Data Warehousing, Business Intelligence, ETL, Data Integration, SSIS, Data Architecture, Data Modeling, Business Objects, Analytics, SQL, Oracle, Microsoft SQL Server, SDLC, Data Warehouse..., Databases, Microstrategy, Data Quality, Enterprise Architecture
Education
Northwood University 1994 — 1996
BBA, Management, summa cum laude
Conestoga College 1983 — 1985
Honors Diploma, Computer Programmer/Analyst
Victoria's Secret October 2013 - Present
Victoria's Secret October 2011 - October 2013
Victoria's Secret April 2010 - September 2011
Alliance Data January 2008 - April 2010
Alliance Data Systems March 2007 - January 2008
Merrill Lynch March 2005 - March 2007
Alliance Data Systems March 2001 - March 2005
experience.com, Inc. September 2000 - March 2001
Homepoint.com November 1999 - September 2000
Computer Sciences Corporation December 1997 - November 1999
Education
Ohio University 2002 — 2004
M.B.A.
Cleveland State University 1993 — 1996
J.D.
Morehead State University 1989 — 1993
BA
Alliance Data Systems January 2004 - Present
Affiliated Computer Services September 1998 - January 2003
United States Navy June 1988 - June 1992
Education
University of Texas at Dallas - Naveen Jindal School of Management 2001 — 2004
MBA
James Madison University 1995 — 1998
BBA
IBM April 2008 - Present
ePartners, Inc. June 2006 - January 2008
SAS Institute June 2005 - March 2006
Indus International May 2004 - June 2005
Alliance Data Systems December 2002 - March 2004
SAP America March 2000 - September 2002
SAP 2000 - 2002
IBM November 1996 - March 2000
Digital Equipment Corporation November 1980 - September 1994
Education
Haslam College of Business at the University of Tennessee
B.S., General Business
Regus May 2013 - Present
Independent Contractor November 2012 - Present
CROSSMARK April 2007 - October 2012
Telvista, Inc. February 2002 - March 2007
Alliance Data Systems May 1998 - February 2002
Skills
Employee Relations, Applicant Tracking..., Onboarding, Recruiting, Performance Management, Human Resources, Leadership, Leadership Development, Employee Training, Process Improvement, Policy, Talent Acquisition, Training, Management, Interviews, Employee Benefits, Sourcing, HR Policies, Payroll, Coaching, Personnel Management, Team Management, Program Management, Strategy, Talent Management, Employee Engagement, HRIS, Succession Planning, Workforce Planning, Deferred Compensation, Hiring, New Hire Orientations, Benefits Administration, College Recruiting, FMLA, Organizational..., Technical Recruiting, Job Descriptions, Taleo, Temporary Placement, Employer Branding, Internet Recruiting, Organizational Design, Career Development, HR Consulting, PeopleSoft, Organizational..., Employment Law, Staffing Services, Executive Search
Education
Dallas Baptist University
MA, Organizational Management
Northwood University
BBA, Business Administration
OhioHealth January 2014 - Present
Nordic Consulting Partners, Inc July 2013 - Present
maxIT Healthcare July 2012 - April 2013
maxIT Healthcare, an SAIC company December 2011 - May 2012
Nationwide Childrens Hospital December 2006 - December 2011
Alliance Data Systems August 2004 - December 2006
DeVry 2003 - 2006
Huntington National Bank 2003 - 2004
eBank (now Synoran) 2001 - 2003
Bankone 1998 - 2001
Skills
Documentation, Business Analysis, Testing, Administration, Healthcare IT, Healthcare Information..., Software Documentation, System Administration, Requirements Analysis, Integration, Security, EMR, CRM, Epic Systems, EHR, CPOE, Software Implementation, SharePoint, Ambulatory, HIPAA
Education
Franklin University 1994 — 1997
MBA, General
Bethany College 1988 — 1992
BA, Managerial Economics with Minor in Accounting
Shaw Industries June 2014 - Present
Shaw Industries October 2011 - June 2014
Shaw Industries September 2007 - December 2010
XO Communications May 2006 - August 2007
Alliance Data Systems April 2002 - May 2006
Skills
SQL, Microsoft SQL Server, Visio, Business Analysis, Databases, SDLC, XML, Process Improvement, Requirements Analysis, Java, Spring, Hibernate, DB2, Web Development, Web Services, Web Applications, Google Docs, Scrum, Jenkins, Sonar, Changepoint, Agile Methodologies, Project Management, Software Development, Business Intelligence, Strategic Planning
Education
DeVry University 2001 — 2002
BS, Web Application Development
Hardin-Simmons University 1992 — 1996
BBA, Management
Mannatech January 2009 - Present
Mannatech January 2009 - October 2010
Alliance Data Systems April 2007 - January 2009
ADS Alliance Data Systems, Inc. April 2007 - January 2009
Alliance Data 2007 - January 2009
Higher Ed Holdings February 2006 - December 2006
Genpass Technologies September 2000 - January 2006
Genpass Technology Solutions, Inc. 2000 - 2005
KNOWLEDGE DECISION SECURITY April 1999 - September 2000
Skills
Networking, Database Admin, Streamline, Vendor Management, IT Strategy, IT Management, Turnaround Experience, Data Center, Process Improvement, Disaster Recovery, Business Analysis, Project Management, Strategic Planning, Business Process..., Program Management, Change Management, Leadership, Programmers, SharePoint, ERP, Management, Enterprise Architecture, Information Technology, Business Process, Team Leadership, Start-ups, Cross-functional Team..., Strategy, Telecommunications, Cloud Computing, Servers, Integration, SDLC, Project Planning, E-commerce, Enterprise Software
Education
Temple University 1980 — 1984
MBA, Finance
Carnegie Mellon University - Tepper School of Business 1974 — 1978
BS, Industrial Engineering and Management Science
National CIty November 2002 - Present
Alliance Data Systems May 2000 - August 2001
New Horizons Computer Learning Centers March 1998 - May 2000
Franklin Art Glass 1998 - 2000
Video Concepts 1991 - 1995
Education
Columbus State Community College 2005 — 2010
Sensus April 2010 - Present
Sensus Inc. USA April 2009 - April 2010
Great-West Life October 2007 - April 2009
Buchanan Associates October 2007 - October 2007
Sony BMG April 2007 - September 2007
Quickplay Media October 2006 - April 2007
IBM April 2006 - June 2006
London Life November 2004 - April 2006
alliance data systems 2000 - September 2004
Skills
SDLC, Oracle, Database Design, Software Project..., Requirements Analysis, SQL, Programming, Business Process..., Performance Tuning, PMP, PL/SQL, Solaris, Database Administration, Data Modeling, Testing, Software Development, ETL, Databases, Integration, TCP/IP, Operating Systems, AIX, Unix, Solution Architecture, Linux, Microsoft SQL Server, Agile Methodologies, Enterprise Architecture
Education
Indian Institute of Science 1985 — 1987
Masters, Engineering
Orlando Utilities Commission December 2013 - Present
Perficient November 2010 - November 2013
Direct Energy April 2009 - November 2010
Alliance Data Systems January 2005 - April 2009
Capital One Auto Finance 2003 - 2004
ABN-AMRO 2002 - 2004
TXU 2000 - 2002
Verizon 1997 - 2000
Ameritech New Media 1997 - 1997
Celtic Insurance 1995 - 1996
Skills
PMO, SDLC, Business Analysis, Vendor Management, Program Management, PMP, Business Process..., Project Portfolio..., SharePoint, Process Improvement, IT Strategy, Project Management, Change Management, ITIL, Requirements Analysis, Project Delivery, Disaster Recovery, Requirements Gathering, IT Service Management, IT Management, Visio, Information Technology, Service Delivery, Leadership, Enterprise Architecture, Business Intelligence, Software Project..., Integration, Business Process, Resource Management, Solution Architecture, Agile Project Management, Outsourcing, IT Operations, MS Project, Cross-functional Team..., Business Requirements, Agile Methodologies, CRM, Data Warehousing, ERP, Governance, Professional Services, Consulting, Cloud Computing, Software Development, Data Center
Education
The University of Dallas 1998 — 2000
MBA, MIS - Applications Development
Elmhurst College 1993 — 1995
BS, Accounting
Northern Illinois University 1991 — 1993
BS, Accounting
Alliance Data Systems June 2000 - Present
Alliance Data Systems February 1998 - June 2000
Skills
Call Centers, Call Center, Process Improvement, Credit Cards, Business Analysis, New Business Development, Customer Service, Business Intelligence, Project Management, Analysis, SDLC, SQL, Databases, Analytics, CRM, Software Documentation, Vendor Management
Education
Franklin University 1986 — 1988
Alliance Data 2006 - Present
Alliance Data Systems 1996 - 2006
Education
The University of Dallas 1989 — 1991
Master of Business Administration (M.B.A.), Finance and Financial Management Services
Grambling State University 1981 — 1985
Bachelor's degree, Accounting
Nalco Champion January 2014 - February 2015
Nalco Champion August 2012 - July 2013
Champion Technologies April 2009 - August 2012
Champion Technologies October 2006 - April 2009
Alliance Data Systems March 2004 - October 2006
Skills
General Ledger, Account Reconciliation, Management, Corporate Finance, SAP BW, Analytics, SAP R/3, PeopleSoft, Sales & Use Tax, Accounts Payable, Accounts Receivable, Vertex, Taxware, Ariba
Education
Baylor University - Hankamer School of Business 2015 — 2016
Master of Business Administration (M.B.A.), Accounting and Entrepreneurship
The University of Texas at Dallas 1999 — 2003
Bachelor's Degree, Accounting
Dr Pepper Snapple Group June 2014 - Present
MicroStrategy August 2011 - May 2014
Mary Kay Inc March 2004 - August 2011
JP Morgan Chase 2000 - 2004
EDS March 1997 - May 2000
Alliance Data Systems 2000 - 2000
The Associates August 1996 - March 1997
Citicards December 1995 - August 1996
Tata consultancy 1994 - 1995
Skills
Requirements Analysis, Performance Tuning, Datastage, Architecture, Data Analysis, System Administration, Data Models, Strategies, Microstrategy, Data Warehousing, Business Intelligence, ETL, OLAP, Data Integration, Business Intelligence..., Data Modeling, SDLC, Dimensional Modeling, Data Warehouse..., Teradata, SSIS, Data Migration, DB2, Dashboard, Databases, Microsoft SQL Server, Architectures, MicroStrategy, DataStage
Education
The University of Dallas 1998 — 2001
MBA, Information System- ECommerce
Birla Institute of Technology and Science 1989 — 1994
MSc & BE, Mathematics and Computer Science
Enclarity July 2012 - Present
Enclarity July 2005 - July 2012
Fair Isaac 2001 - 2005
Alliance Data Systems 1998 - 2001
Skills
SQL, Analytics, Business Intelligence, SDLC, Software Development, Business Analysis, Project Management, Data Analysis, Product Management, ETL, Visio, Program Management, Databases, Data Warehousing, Database Design, Solution Architecture, Requirements Analysis, Data Modeling, Requirements Gathering, Microsoft SQL Server, SaaS, Integration, SAS, Enterprise Software, Strategy, Leadership, Agile Methodologies, Linux, Data Mining, XML, Unix, Predictive Analytics
Education
College of Saint Benedict 1987 — 1991
BA, Math/Comp. Sci
Amazon.com July 2011 - Present
Pearson A4L May 2010 - July 2011
Vertex Business Services July 2008 - 2010
Alliance Data Systems May 2006 - July 2008
Orcom Solutions, Inc. July 2002 - April 2006
Daleen Technologies, Inc March 1997 - December 2001
Daleen Technologies, Inc. January 1996 - February 1997
DTI, Inc. December 1994 - January 1996
Ryder Logistics 1994 - 1995
Alpine Engineered Products, Inc. May 1989 - December 1994
Skills
Agile Methodologies, Scrum, Software Project..., Program Management, Business Development, Software Development, Management, SDLC, Product Management, Telecommunications, SOA, Integration, SQL, Outsourcing, Testing
Education
Florida Atlantic University 1986 — 1989
M. S., Engineering
The University of British Columbia 1984 — 1986
M. A. Sc., Naval Architecture
Cochin University of Science and Technology
B. Tech., Technology
Capital One September 2006 - Present
Alliance Data Systems December 2004 - June 2006
Alliance Data June 2003 - December 2004
Bombardier Aerospace May 2000 - June 2003
Skills
Financial Services, Project Management, Risk Management, Vendor Management, Business Analysis
Education
Keller Graduate School 2004 — 2005
MBA, Project Management
DeVry University 2002 — 2003
BS, Information Technology
Southwestern Oklahoma State University 1996 — 1999
BA, Marketing
SunTrust Bank March 2011 - Present
Starbucks Coffee Company September 2007 - February 2009
Saks Incorporated March 1998 - July 2007
Alliance Data Systems March 1991 - January 1998
Skills
Retail, Direct Marketing, Customer Retention, Customer Experience, Customer Acquisition, Marketing, Customer Service, Marketing Strategy, Segmentation, Strategic Planning, CRM, Budgets, B2B, Competitive Analysis, Cross-functional Team..., Strategy, Database Marketing, Analytics, Integrated Marketing, Account Management, Marketing Communications, Product Marketing, Multi-channel Marketing, Credit Cards, Loyalty Programs, Advertising, Call Centers, Email Marketing, Creative Direction, Leadership, Marketing Management, E-commerce, Lead Generation, Digital Marketing, Product Launch, Direct Mail, B2B Marketing, Market Planning, Online Marketing, Brand Management, Marketing Research, Strategic Partnerships, Customer Insight
Education
Berry College 1980 — 1983
BS, Business Administration
Clayton State University 1979 — 1981
General Studies
Accenture January 2010 - Present
Pravega Performance Inc. 2008 - Present
Alliance Data Systems 2006 - 2007
Alliance Data Systems 2001 - 2005
ExoLink Corporation January 1999 - January 2002
ExoLink Corporation June 1997 - January 1999
NORTEL 1994 - 1997
Skills
Strategy, Business Intelligence, Leadership, Governance, Risk Management, Strategic Planning, Information Security, IT Strategy, SDLC, Enterprise Architecture, Business Analysis, Program Management, Business Process..., Vendor Management, Requirements Analysis, Integration, Software Project..., Solution Architecture, SOA, Agile Methodologies, Business Transformation, Cross-functional Team..., IT Transformation, ITIL, Business Process, IT Service Management, PMO, IT Management, Outsourcing, Global Delivery, Project Portfolio..., Offshoring, IT Operations, Process Improvement, Management Consulting, Enterprise Software, Cloud Computing, Change Management, Unix, Management, Project Management
Education
Kansas State University 1992 — 1994
MS
National Institute of Technology Warangal 1988 — 1992
Bachelor of Technology
St. Pauls Boarding and Day School, Calcutta
Flexible Benefit Administrators July 2015 - Present
Sutherland Healthcare Solutions June 2015 - July 2015
Xerox April 2013 - November 2014
Xerox October 2010 - April 2013
Amercan Express May 2010 - March 2012
HP ENTERPRISE SERVICES (formerly Towers Perrin September 1997 - April 2010
ALLIANCE DATA SYSTEMS September 1996 - September 1997
Glenthorne Capital Inc March 1995 - January 1997
Sithe Energies Inc May 1991 - March 1995
Skills
Training, Performance Management, Leadership, Management, Customer Service, Call Centers, Customer Satisfaction, Program Management, Human Resources, Employee Benefits, Quality Assurance, Team Leadership, Call Center, Access, Project Management, Invoicing, CRM, Employee Training, Supervisory Skills, Business Analysis, Outsourcing, Vendor Management, Troubleshooting, Budgets, Coaching, Software Documentation, Process Improvement, Change Management, Business Process..., Customer Retention, HRIS, Billing, Team Building, Time Management, Microsoft Office, Benefits Administration, Recruiting, Employee Relations, Microsoft Excel, Strategy, Outlook, Temporary Placement, Databases, Analysis, Strategic Planning, Account Management, Microsoft Word, PowerPoint, Integration
Education
Cambridge College 2004 — 2006
Master's Degree, eCommerce, A
Thomas Edison State College 1994 — 1995
Bachelor of Arts, Psychology
Wagner College 1985 — 1989
None, Psychology, Business, Math
Southern Wine & Spirits March 2011 - Present
Ryder System, Inc. February 2002 - March 2011
Alliance Data Systems February 1998 - February 2002
Limited Credit Services March 1987 - February 1998
Skills
Employee Benefits, Deferred Compensation, Benefits Administration, FMLA, HRIS, Employee Relations, Labor Relations, Onboarding, Writing, Internal Communications, Management, Performance Management, Human Resources, Conference Speaking, HR Transformation, Open Enrollment, Executive Pay, New Hire Orientations, Workforce Planning, Talent Management, Employee Engagement, 401k, Vendor Management, Union Avoidance, Legal Compliance, Recruiting, PeopleSoft, Organizational..., HR Policies, ADP Payroll, Job Descriptions, Organizational Design, Organizational..., Compensation Structures, COBRA, Talent Acquisition, HR Consulting, Incentive Programs, Compensation & Benefit, Workers Compensation, Employment Law, Interviews, FLSA, Benefits Design, Compensation, Employee Wellness..., Project Management, Benefits Negotiation
Education
Bowling Green State University
Bachelor of Arts, Industrial/Organizational Psychology
Bank of America December 2008 - Present
Bank of America December 2005 - December 2008
Bank of America January 2003 - December 2005
Fleet / Bank of America September 2001 - January 2003
Fleet / Bank of America November 1998 - September 2001
Citigroup September 1997 - November 1998
Alliance Data Systems April 1996 - September 1997
R. L. Polk & Company November 1993 - April 1996
Skills
Segmentation, Pricing, Strategic Planning, Mortgage, Market Analysis, Mortgage Lending, Analytics
Education
Eastern Michigan University 1990 — 1992
MBA, Finance
Michigan State University 1985 — 1989
Bachelor of Art, Marketing
NetJets July 2008 - Present
Compuware Corporation December 2007 - March 2008
Resource July 2007 - December 2007
Compuware Corporation January 2005 - December 2007
Bureau of Workers Compensation 2005 - June 2007
Worthington Industries January 2005 - June 2005
Compuware July 1999 - January 2005
Worthington Industries May 2004 - December 2004
Community Health Access Project, Inc. September 2001 - September 2003
Alliance Data Systems March 2001 - August 2001
Skills
SDLC, Business Analysis, Requirements Analysis, Software Project..., Project Management, Vendor Management, Process Improvement, Requirements Gathering, Change Management, PMO, Business Intelligence, Cross-functional Team..., Software Documentation, Project Delivery, Management
Education
Franklin University 1997 — 1999
Master's degree, Business Administration
Slippery Rock University of Pennsylvania 1989 — 1993
Bachelors Degree, Social Work
RelayHealth December 2013 - Present
Vertex Business Services July 2008 - September 2013
Alliance Data Systems March 2006 - September 2008
Alliance Data Systems January 2003 - March 2006
Rekadom, Inc March 2000 - September 2003
SCT June 1998 - February 2000
Skills
Project Management, SDLC, Requirements Gathering, Business Process, Analysis, Software Documentation, Six Sigma, Management, Leadership, Process Improvement, Requirements Analysis, Testing, Training, Business Analysis, CRM, Systems Analysis, Program Management, Vendor Management, Integration, Cross-functional Team..., Visio
Education
Clemson University 1996 — 1997
Masters, Human Resource Development
Clemson University 1991 — 1995
Bachelors, Psychology
High School
High School
High School
Christ Fellowship McKinney April 2013 - Present
The Family Greenhouse January 2013 - Present
Christ Fellowship McKinney November 2010 - April 2013
McKinney Fellowship Bible Church July 2005 - November 2010
Alliance Data Systems 1991 - 2004
Alliance Data 2001 - 2003
Skills
Church Events, Healthcare, Preaching, Discipleship, Public Speaking, Nonprofits, Leadership Development, Teaching, Event Planning, Theology, Pastoral Care, Leadership, Family Therapy, Pastoral Counseling, Community Outreach, Marketing, Fundraising, Cross-functional Team..., Program Management, Customer Service, Team Building, Coaching
Education
Dallas Theological Seminary 2005 — 2011
Th.M, Pastoral Ministries
Ohio University 1994 — 1997
BS, Communication, General
Shelter Insurance Companies August 2010 - Present
VisionIT November 2009 - May 2010
Vision IT Consulting November 2009 - May 2010
IBM Global Consultants November 2009 - March 2010
Ettain Group Consulting August 2008 - November 2009
ettain group August 2008 - October 2009
IBM Global Services August 2007 - August 2008
CheckFree February 2006 - June 2007
Alliance Data June 1994 - February 2006
Alliance Data Systems 1994 - 2005
Skills
COBOL, CICS, DB2/SQL, Syncsort, QMF, Endevor, Fileaid, Xpediter, IBM Utilities, DB2, Mainframe, MVS, SDLC, Troubleshooting, TSO, JCL, VSAM, SQL, Application Development, IBM Mainframe, Programming, MS Project, Requirements Analysis
Education
DeVry University, Keller Graduate School of Management 2003 — 2005
Masters, Information Systems Management
Keller Graduate School of Business Management 2001 — 2005
Masters, Information Systems Management
DeVry Institute of Technology 1991 — 1994
Bachelor, Science Computer Information Systems
Oracle May 2009 - Present
eMeter Corporation February 2009 - May 2009
IBM June 2007 - November 2008
Alliance Data Systems January 2005 - May 2007
TXU April 2001 - January 2005
Accenture June 1995 - December 2000
Education
Austin College 1991 — 1995
BA, Mathematics, Economics
JP Morgan Chase February 2008 - Present
CBC Companies March 1999 - February 2008
CBC Companies 1999 - 2008
Alliance Data Systems 1998 - 1999
Skills
C#, .NET
Education
Bowling Green State University 1994 — 1998
Teleflex Medical September 2005 - Present
Alliance Data Systems December 2004 - September 2005
Texas Department of Criminal Justice 2004 - 2004
Walgreens Distribution Center 2003 - 2004
Transamerica 1999 - 2003
Texas Scottish Rite Hospital 1996 - 1998
Education
Dallas Baptist University 2000 — 2007
Denise M. KehoeOpen September 2012 - Present
Charming Shoppes June 2012 - Present
Charming Shoppes Credit 2004 - Present
Charming Shoppes 2004 - Present
Alliance Data Systems 1996 - 2006
Skills
Excel, Access, Word, PowerPoint, Credit, Budgeting, Customer Relations, PeopleSoft, Team Building, Financial Analysis, Outlook, Customer Service, Payroll, Benefits Administration, Hiring, Microsoft Office, Analysis, Employee Relations, Time Management, Microsoft Excel, Accounting, Strategic Planning, Retail
Education
Camden County College
Chatterbox Chat Services September 2013 - Present
KJonesScribe December 2010 - Present
Dr. Linda R. S. January 1999 - October 2012
Able Management Solutions, Inc February 2008 - December 2010
MedScribe Transcription Services February 2007 - March 2008
Ohio State University/OSUP May 2006 - February 2007
Alliance Data Systems February 1987 - October 2005
Skills
Blogging, Web Content, Proofreading, Editing, Writing, Microsoft Excel, Business Correspondence, Social Media, Microsoft Word, Public Relations, Newsletters, Research, Customer Service, Microsoft Office, Creative Writing, Copy Editing, Press Releases, Coaching, Mac, Photography, Nonprofits, Facebook, Social Networking, Event Planning, WordPress, Marketing Communications, Social Media Marketing, Marketing, Copywriting, Media Relations, Strategic Communications, Adobe Creative Suite, Advertising, Internal Communications, Community Outreach, Fundraising, Public Speaking, Graphic Design, Publications, Web Design, Brochures, Radio, Grant Writing, Photoshop, Online Advertising, Volunteer Management, Microsoft Publisher, PowerPoint, Data Entry, Broadcast
Education
Butler University 1980 — 1984
Bachelor of Science (BS), Journalism (secondary major in theatre)
Butler University 1980 — 1984
Bachelor, ScienceJournalism
High School Graduate Avon High School 1976 — 1980
High School Diploma, College Prep
Urban Outfitters November 2005 - Present
Urban Outfitters November 2000 - Present
Urban Outfitters November 2000 - July 2005
Alliance Data Systems November 1997 - April 1999
Education
Camden County College
A.A, Liberal Arts
Camden County College
Associate of Arts (A.A.)
Zimbra August 2014 - Present
Telligent 2006 - 2012
RealPage, Inc. 2006 - 2008
companion data services/TrailblazerHealth enterprise 2005 - 2006
Alliance Data 2000 - 2005
Alliance Data Systems 2000 - 2005
Skills
.NET, ASP.NET, Agile Methodologies, Architecture, Architectures, C#, Cloud Computing, IIS, JavaScript, Management, Microsoft SQL Server, SDLC, SQL, SaaS, Servers, Software Development, Test Driven Development, Web Development, Web Services
Education
DeVry University 2002 — 2005
Computer Information Systems
Capital University 1999 — 2002
Music Composition
ADD July 2013 - Present
Dahlberg-Gibson Learning Center November 2011 - Present
The Sitter Connection August 2007 - October 2010
Educational Services Center of Franklin County November 2008 - June 2009
City September 2007 - June 2008
OPERS Child Development Center March 2007 - August 2007
Buckeye Village March 2007 - August 2007
Alliance Data Systems June 2001 - March 2007
Skills
Childcare, Time Management, Training, Leadership, Teaching, Child Development, Tutoring, Cpr Certified, Psychology, Team Building, Recruiting, Program Management, First Aid, Event Planning, Music, PowerPoint, Nonprofits, Microsoft Word, Microsoft Office, Outlook
Education
Mount Vernon Nazarene University 2013 — 2016
Master's of Education, Special Education and Teaching
The Ohio State University 2004 — 2007
Humanities, English (Pre-Education)
Graceland University 2001 — 2003
None, Music (Performance)
Garmin International July 2007 - Present
NovaStar Financial 2006 - 2007
NovaStar Mortgage Inc 2006 - 2007
Alliance Data Systems August 2001 - November 2006
Skills
Team Management, Management, Interviews, Forecasting, Account Management, Customer Service, Process Improvement, Microsoft Office, Sales Management, Team Leadership, Cross-functional Team..., Inventory Management, Sales
Education
Baker University 2004 — 2010
Master's, Business Management
Petermann LTD July 2015 - Present
Columbus City Schools June 2014 - Present
Scioto Services April 2013 - June 2014
CRSGroup February 2013 - April 2013
Walmart Distribution Center April 2012 - September 2012
dawson careers 2012 - 2012
iQor December 2010 - May 2011
Alliance Data Systems 2006 - 2009
Intellirisk Management Corp. 2001 - 2004
Skills
Customer Service, Research, Microsoft Excel, Public Speaking, Microsoft Office, PowerPoint, Microsoft Word, Team Building, Training, Strategic Planning, Outlook, Team Leadership, Project Management, Customer Satisfaction, Event Planning, Recruiting, Negotiation, System Administration, Management, Supervisory Skills, Process Scheduler, Leadership Development
Education
Kaplan University 2006 — 2007
Certificate, Crime Scene Investigations
Antioch College 1992 — 1996
B.A., Humanities
Herndon High School 1985 — 1989
High School, High School/Secondary Diplomas and Certificates
Randstad Sourceright US July 2012 - Present
Populus Group April 2011 - April 2012
JPMC October 2008 - October 2009
Washington Mutual February 2006 - October 2009
PEMCO August 2005 - February 2006
Alliance Data Systems January 2001 - January 2005
Sandpiper Data Systems 2005 - 2005
ConneXt Inc January 1999 - January 2001
PEMCO January 1998 - January 1999
Swedish Medical Center January 1994 - January 1998
Skills
MVS, CICS, TSO, ISPF, REXX, Mainframe, Endevor, VTAM, Dasd, DB2, Disaster Recovery, Netview, Windows, Automation, Programming, Troubleshooting, Access, Database Administration, Visual Basic, Microsoft Office, Testing, Performance Tuning, Servers, Databases, Data Center, IBM Mainframe, Storage
Education
The University of Texas at El Paso 1980 — 1981
Graduate courses, Mathematics
University of Utah 1976 — 1979
B.S. Degree, Mathematics; Computer Science; Russian Language
Case Western Reserve University 1974 — 1976
Physics, Mathematics
City of Plano October 2006 - Present
Aastra April 2006 - February 2014
Alliance Data Systems February 1987 - January 2006
JCPenney February 1987 - January 1996
Skills
Executive Support, Board of Directors..., Start-up Environment, Non-profit Leadership, Financial Services, Telecommunications, Third Parties, Credit Card Transaction..., Transaction Processing, Human Resources, Sales Operations, Event Management, Non-profit Volunteer, Accounting, Organizing Meetings, Meeting Scheduling, Meeting Planning, Business Travel, Travel Planning, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft CRM, Microsoft Exchange, Expense Reports, Software Documentation, Oracle E-Business Suite, PeopleSoft, People Skills
Education
Collin County Community College 1998 — 2002
Associate's degree, Business Administration, General Arts
Alliance Data June 1999 - Present
Alliance Data Systems June 1999 - Present
Brookstone November 1996 - June 1999
Skills
Call Center, Customer Experience, Process Improvement, Team Management, Call Centers, Customer Service, Six Sigma, Vendor Management, Operations Management, Management, CRM, Team Building, Cross-functional Team..., Leadership, Customer Satisfaction, Performance Management, Strategic Planning, Training, Coaching
Education
The Ohio State University - The Max M. Fisher College of Business 2010 — 2011
Business Executive Leadership Program
University of Kansas - Graduate School of Business 2002 — 2003
MBA Essentials
The University of Kansas 1979 — 1981
Business Administration
Hillsdale College 1978 — 1979
Business Administration
University of North Texas at Dallas March 2011 - October 2014
Haggar Clothing Co.d December 2009 - March 2011
BDO Seidman, LLP November 2001 - February 2009
PricewaterhouseCoopers September 2000 - September 2001
Alliance Data Systems 1994 - 1997
Skills
Accounting, GAAP, Internal Controls, Financial Reporting, Accounts Payable, Auditing, General Ledger, Assurance
Education
Bradley University 1990 — 1994
BS, Accounting
Alpha Janitorial and Landscaping Inc April 2004 - Present
Advance Staffing Inc February 2003 - April 2004
Comcast Digital Cable August 2002 - February 2003
Camden County Health Services Center January 2001 - August 2002
Alliance Data Systems February 1996 - August 2002
Education
Camden County College 1980 — 1984
business and info tech
C. E. Anderson & Company March 2008 - Present
American Escrow & Closing Co. September 2003 - February 2008
Alliance Data Systems 2001 - 2002
Morgan Stanley Dean Witter 1988 - 2001
Sears, Roebuck and Co. 1973 - 1988
Skills
Management, Construction, Project Management, Project Planning, Negotiation, Contract Negotiation, Business Intelligence, Vendor Management, Program Management
Education
Iowa State University 1969 — 1973
BS, Computer Science, Industrial Administration
Iowa State University 1969 — 1973
BS in Computer Science and Industrial Administration, Computer Science and Industrail Administration
Leisure 2011 - Present
Vertex North America 2009 - June 2011
Verrtex Business Services May 2008 - August 2010
Vertex Business Services June 2002 - August 2009
Alliance Data Systems 1998 - 2008
Alliance Data 1998 - 2007
Skills
Visio, Microsoft Excel, Requirements Gathering, Leadership, Microsoft Office, Customer Service, Creative Writing, Office Administration
Education
University of Missouri-Columbia 1963 — 1965
Bachelor of Journalism, Advertising Journalism
Austin College 1961 — 1963
No degree -- attended for two years, then transferred to Missouri., English
Wauconda Community Unit School District 118 August 2009 - Present
YMCA Camp Duncan. May 2009 - August 2011
Alliance Data Systems July 1997 - September 2006
Alliance 1997 - 2006
Harris Bank 1990 - 1995
Skills
Leadership, POS, Customer Service, Sales Operations, Teamwork, Sales, Time Management, Strategic Planning, Program Management, Analysis, Integration
Education
DePaul University
BA, Business
Larrimer law office June 2005 - Present
Alliance Data systems September 2009 - July 2011
Housing Authority City of Pittsburgh January 2004 - June 2005
Skills
Certified Case Manager
Education
Community College of Allegheny County 2000 — 2003
Associate of Science (A.S.), Child and Family Studies
Peabody High School 1997 — 2003
Bank of America Merchant Services January 2011 - Present
RBS WorldPay, Inc. September 2009 - April 2011
SHAZAM June 2004 - June 2009
First Data Corp January 2004 - July 2004
Chase Paymentech October 2000 - November 2003
First Data Corp December 1998 - October 2000
Wells Fargo Bank 1998 - 2000
Alliance Data Systems 1993 - 1998
Skills
Debit Cards, Business Development, Sales Operations, Contract Negotiation, Credit Cards, Sales, Relationship Management, Payments, CRM, Sales Management, Strategic Planning
Education
Diablo Valley College 1981 — 1982
California High School 1976 — 1981
Alliance Data Systems November 2005 - Present
JPMorgan Chase September 1998 - April 2002
Discover Financial Services January 1991 - September 1998
Skills
Leadership, Sales, Direct Marketing, Talent Management, Account Management, Customer Retention, Strategy, Marketing Strategy, Multi-channel Marketing, Marketing, CRM, Marketing Management, Analytics, Employee Learning &...
Education
Capital University
Fort Worth Manor January 2011 - Present
Pactiv Corporation June 2007 - August 2009
Texas Instruments February 2004 - April 2007
ALLIANCE DATA SYSTEMS December 2002 - February 2005
Education
Walden University 2009 — 2011
M.B.A, Management
DeVry University
Bachelor of Science, Technical Management
Richland College
Associate, Applied Sciences; Computer Information Technology
Epsilon October 2012 - Present
Alliance Data Systems April 2010 - Present
Best Buy August 2006 - June 2007
Skills
Customer Service, Retail, Inventory Management, Customer Satisfaction, Microsoft Excel, Sales, Microsoft Office, Outlook, PowerPoint, Microsoft Word, Time Management, Access, Technical Analysis, Statistics, Direct Marketing, Account Management, Leadership
Education
Kansas State University 2005 — 2009
Bachelor of Science (B.S.), Interdisciplinary Social Sciences
Coperion April 2015 - Present
Veritiv April 2005 - April 2015
Alliance Data Systems March 1993 - June 2004
Skills
Strategic Planning, Team Leadership, Negotiation, Team Building, Forecasting, Sales, Inventory Management, Account Management, Sales Operations, Purchasing, Budgets, Process Improvement, New Business Development, B2B, Management, Customer Service, Sales Management, Analysis, Pricing, Customer Satisfaction, Leadership, Marketing, Microsoft Office, Finance
Education
Ashford University 2011 — 2012
Master of Business Administration (M.B.A.), Finance, General, 3.8
West Virginia University 1987 — 1992
BA, Geography & Computer Science
Medco March 2010 - Present
e-Play, LLC November 2008 - February 2010
Alliance Data Systems July 2007 - July 2008
Big Lots, Inc June 2001 - January 2005
Education
DeVry Online 2006 — 2007
Computer Information Systems
DeVry University 2002 — 2003
Computer Engineering/Computer Information Systems
Fairfield Career Center 2000 — 2002
Computer Support Technology
Wells Fargo Bank October 2008 - Present
SIDLEY & ASSOCIATES August 2009 - August 2009
Best Buy August 2007 - September 2008
LOWE'S HOME IMPROVEMENT WAREHOUSE May 2005 - August 2008
ALLIANCE DATA SYSTEMS June 2003 - December 2004
Education
University of Nevada-Reno 2010 — 2012
Degree: Master's, Accountancy
Bowling Green State University 2004 — 2009
Degree: Bachelor of Science, Business Administration; Accounting
Condo Analytics March 2015 - Present
Condo Analytics March 2015 - Present
Miles, Bauer, Bergstrom & Winters, LLP August 2008 - October 2014
Dana Kepner Company, Inc June 2007 - July 2008
Ronald McDonald House March 2007 - June 2007
HD Supply/Hughes SupplyLas Vegas, NV February 2006 - March 2007
TeamWerk Professionals November 2005 - January 2006
Alliance Data Systems October 2004 - October 2005
Alliance Data Systems May 2000 - October 2004
Alliance Data Systems September 1997 - May 2000
Skills
Litigation, Civil Litigation, Legal Assistance, Pleadings, Bankruptcy, Courts, Document Drafting, Westlaw, PowerPoint, Team Building
Education
University of Phoenix
Bachelor's Degree, Business Management
Front Range Community College
Associate's Degree, General Studies
Quantum Endeavors, Inc. January 2013 - March 2015
Consultant November 2010 - December 2012
Heartland Payment Systems June 2008 - October 2010
Alliance Data Systems 2000 - 2008
Morgan Stanley/ SPS Payment Systems 1986 - 1999
NCR Corporation 1979 - 1986
Bank One 1977 - 1979
Skills
Leadership Development, Coaching, Team Building, New Business Development, Performance Management, Customer Relations, Public Speaking, Executive Coaching, Mentoring, Marketing Strategy, Negotiation, Contract Negotiation, Culture Change..., Healthcare Market..., Change Management, Organizational..., Customer Service, Training, Strategic Planning, Strategic Partnerships, Leadership, Strategy, Business Development, Staff Development, Culture Change, Management Consulting, Workshop Facilitation, Mergers & Acquisitions, Entrepreneurship, Organizational..., Business Coaching, Start-ups, Executive Management, Sales, Cross-functional Team..., Management, Program Management, CRM, Emotional Intelligence
Education
Wright State University
M.A., Applied Behavioral Science
Briar Cliff University
B. A., Psychology, Secondary Education/Physical Education
ForeFront Logic September 2001 - Present
ALLIANCE DATA SYSTEMS 1999 - 2001
ASSOCIATES FIRST CAPITAL 1998 - 1999
SPS Payment Systems 1987 - 1998
Skills
HTML, SQL, Project Mangement, Business Intelligence, Project Management, Business Analysis, Software Development, Software Project..., Web Development, JavaScript, Microsoft SQL Server, Agile Methodologies, SDLC, Integration, Requirements Analysis, E-commerce, Strategic Planning, Cross-functional Team..., Program Management, Management, Vendor Management, Customer Service
Education
Carthage College 1964 — 1968
BS, Business Administration and Management, General
Alliance Data Systems May 2008 - Present
AT&T December 2007 - May 2008
Aricent Group July 2005 - October 2007
Skills
Java, J2EE, ADF, Weblogic, Spring, Hibernate, Web Services, Oracle SQL, Linux, Unix Shell Scripting, Java Enterprise Edition
Education
Coimbatore Institute of Technology 2003 — 2005
Master of Science (MSc), Computer Technology/Computer Systems Technology
Coimbatore Institute of Technology 2000 — 2003
BSc Computer Technology
Greif 2014 - Present
Greif 2010 - Present
Hewlett-Packard 2007 - 2009
The Ohio State Medical Center 2004 - 2007
Alliance Data Systems 2002 - 2004
NCR Corporation 1998 - 2002
Skills
HRIS, Deferred Compensation, Payroll, Human Resources, Succession Planning, HR Policies, Job Descriptions, Onboarding, Benefits Administration, Compensation, Workday, PeopleSoft
Education
Central Michigan University 1999 — 2001
Master's degree, Human Resources Management/Personnel Administration, General
Knoxville College
Xerox State Healthcare, LLC January 2012 - Present
Rampart Search and Rescue April 2010 - Present
Alliance Data Systems October 2001 - January 2012
Skills
Auditing, Business Process..., Project Management, Communication, Business Analysis, People Skills, IEX Total View, Behavioral Interviewing, Microsoft Office, Team Leadership, Managerial Finance, Six Sigma, Productivity, Call Centers, Leadership, Operations Management, Process Improvement, Sales, Team Building, Training, Strategic Planning, Customer Experience, Program Management
Education
Baker College Center for Graduate Studies
Bachelor of Business Administration (BBA)
Hewlett-Packard March 2015 - Present
Radiant Systems Inc. September 2014 - March 2015
Northrop Grumman Corporation 2004 - 2012
MBNA August 2003 - October 2003
CitiFinancial November 2001 - November 2002
Alliance Data Systems June 1999 - January 2000
EDS Group January 1996 - November 1998
Travelers Group August 1995 - January 1996
Hogan Systems 1989 - 1992
The M/A/R/C Group February 1986 - March 1989
Skills
IT Operations, Mainframe, Operating Systems, Hardware, Information Technology, Technical Support, TSO, JCL, Data Center, Troubleshooting, Software Documentation
Education
American InterContinental University 2004 — 2005
BIT, Information Technology
North Lake College 1998 — 1998
N/A, Computer Programming, Specific Applications
University of North Texas 1984 — 1986
none, Computer Science
Queensborough Community College 1981 — 1984
Associate of Arts (AA), Liberal Arts and Sciences, General Studies and Humanities
Alliance Data Systems August 2015 - Present
Fujitsu America, Inc. July 2009 - July 2015
Alliance Data Systems September 1987 - June 2009
Skills
Unix, Disaster Recovery, Integration, ITIL, Data Center, IT Strategy, IT Service Management, Requirements Analysis, Enterprise Software, IBM Communications..., SDLC, TCP/IP, Vendor Management, SharePoint, Mainframe, Enterprise Architecture, Solution Architecture, VTAM
Education
The Ohio State University 1980 — 1982
Bachelor of Science (B.S.), Computer Science
Cuyahoga Community College 1976 — 1978
Associate of Arts (A.A.)
Alliance Data Systems September 2013 - Present
Affinion Group October 2007 - January 2013
Education
City College of San Francisco