Alliance iCommunications Inc.
Industry: Company
DescriptionFounded: 1994 Parent organization: Bill Gosling Outsourcing Holding Corp.
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Alliance iCommunications Inc. Employees
Alliance iCommunications Inc. September 2011 - June 2013
Alliance iCommunications Inc. March 2005 - September 2011
Skills
Research, Microsoft Office, Data Analysis, Matlab, Microsoft Excel, Science, Statistics, PowerPoint, English
Education
Université d'Ottawa 2013 — 2017
Doctor of Medicine (MD), Medicine
The University of Western Ontario 2006 — 2011
Honours Bachelor of Health Sciences, Sciences de la Santé
Alliance iCommunications Inc. November 2011 - Present
City Media Inc February 2010 - May 2011
The London Free Press August 1988 - November 2009
The London Free Press January 2000 - May 2005
Skills
Advertising, Digital Media, Newspaper, Online Advertising, Social Media, Digital Strategy, Social Media Marketing, New Media, Web Analytics, Social Networking, SEO, Digital Marketing, Multimedia, Blogging, Publishing, Copywriting, Public Relations, Marketing Communications, Sales, Adobe Creative Suite
Education
Fanshawe College
Plano Community January 2005 - Present
Alliance iCommunications Inc. May 2014 - August 2015
International Student Foundation February 2011 - December 2013
Allstate Insurance 2004 - 2008
Kaplan Professional Education (Australia) 2003 - 2004
CompUSA 1994 - 2000
Skills
Public Speaking, Nonprofits, Strategic Planning, Change Management, Coaching, Leadership, Business Development, Event Planning, Leadership Development, Community Outreach, Team Building, Program Management, Fundraising, Employee Training, Volunteer Management, Customer Service, Sales, Non-profits, Training, Public Relations, Process Improvement, Marketing, Management
Education
The University of Western Ontario 1985 — 1988
Bachelor of Arts, Psychology
Fanshawe College
Diploma, Human Resource Management
Leadership Plano
Twist Entertainment March 2013 - Present
SP Data January 2013 - Present
Of Concepts and Kings October 2011 - Present
Apothal Management December 2010 - March 2013
Alliance iCommunications Inc. September 2011 - August 2012
Greenshield Windows June 2010 - June 2011
Skills
Creative Writing, Music, Public Speaking, Music Industry, Journalism
Education
Centennial College 2012 — 2015
Journalism
Central Secondary School 2006 — 2011
Advanced Water Solutions, Inc. August 2014 - Present
Alliance iCommunications Inc. February 2012 - August 2014
Sears Holdings Corporation May 2004 - September 2010
Chicago Bears March 2004 - May 2004
Skills
P&L Management, P&L Analysis, Inventory Analysis, Executive Coaching, Credit Cards, Extended Warranty, Bonus Programs, Employee Training, Sales Management, Sales Operations, Customer Service, Customer Engagement, Profit Maximization, Revenue & Profit Growth, Driving Sales..., Customer Retention
Education
Purdue University-North Central Campus 2004 — 2006
Bachelor's degree, Business Administration and Management, General
Valparaiso University 2002 — 2004
Bachelor's degree, Pre-Dentistry Studies
Media Sonar November 2013 - July 2015
Demand Metric April 2013 - August 2013
HRdownloads May 2010 - January 2013
Alliance iCommunications Inc. September 2008 - May 2010
GoodLife Fitness December 2005 - April 2008
Skills
Cold Calling, Sales Presentations, Sales Process, Salesforce.com, Account Management, Strategic Planning, Sales Operations, Leadership, Sales, Customer Service, Customer Satisfaction, Training, Solution Selling, Data Entry, Business Development, Sales Management, Marketing
Education
St. Clair College 1999 — 2000
Alliance iCommunications Inc. August 2014 - Present
Van Oordt Landscaping July 2013 - November 2013
Humber College April 2012 - May 2013
City of Waterloo April 2011 - August 2012
Wilmot District Soccer Club May 2010 - August 2012
Skills
Teamwork, Cpr Certified, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Photoshop, Social Media, Public Speaking, C++, English, CPR, Event Planning
Education
University of Guelph 2009 — 2014
Bachelor of Applied Science (BASc), Kinesiology and Exercise Science
Humber College 2009 — 2014
Diploma in Fitness and Health Promotion, Kinesiology and Exercise Science
Alliance iCommunications Inc. July 2007 - Present
MEGACABLE January 1999 - September 2004
Sears, Roebuck and Co. June 1991 - December 1998
Skills
Microsoft Excel, Management, Leadership, Training, Sales, Call Centers, Customer Service, Performance Management, Coaching, Team Leadership, Key Performance..., Customer Experience, Employee Training, Customer Satisfaction, Onboarding, Human Resources, Hiring, Customer Retention
Education
Apprenticeships program 2014 — 2014
Diploma, Customer Service Support/Call Center/Teleservice Operation
Universidad Nacional Autónoma de México 1987 — 1993
Bachelor of Laws (LL.B.), Law
CDK Global November 2014 - Present
Rogers Data Centres Inc. August 2013 - November 2014
BLACKIRON Data August 2012 - August 2013
Primus Telecommunications Canada Inc. February 2012 - October 2012
Alliance iCommunications Inc. June 2011 - February 2012
Alliance iCommunications Inc. February 2011 - June 2011
Skills
Sales, Project Management, Customer Service, Account Management, Salesforce.com, Sales Management, Lead Generation, Microsoft Office, New Business Development, Management, Cold Calling, Call Center, Problem Solving, Business Development, Business Networking, First Aid, Cpr Certified, Call Centers, Performance Management, Wireless, VoIP, Vendor Management, Unified Communications, Training, Telecommunications, Team Leadership, Team Building, Strategy, Strategic Partnerships, Start-ups, Solution Selling, Selling, Sales Process, Sales Operations, SaaS, Professional Services, Product Management, Process Improvement, Networking, Managed Services, Leadership, Enterprise Software, Direct Sales, Customer Retention, Customer Experience, Cloud Computing, CRM, Business Analysis, B2B
Education
Fanshawe College
Certificate, IT Contact Centre Customer Service Agent
Sc360 June 2011 - Present
Alliance iCommunications Inc. June 2007 - June 2010
Skills
Customer Service, Leadership, Information Technology, Innovation, Professional..., Customer Experience, Training
Education
The University of Western Ontario - King's University College 2007 — 2013
Bachelor of Arts (B.A.), Psychology
University of Guelph 2003 — 2006
General Dynamics Land Systems-Canada November 2011 - Present
General Dynamics Land Systems-Canada June 2010 - November 2011
General Dynamics Land Systems Canada November 2006 - June 2010
Alliance iCommunications Inc. May 2005 - October 2006
Oskar Mobil a.s. May 2004 - December 2004
Kia Canada Inc. May 2002 - April 2004
Honda Canada Inc. September 1989 - April 2002
Skills
Employee Relations, Recruiting, Performance Management, Organizational..., Leadership, Team Building, Management, Employment Law, Employee Engagement, Talent Acquisition, Coaching, Change Management, Training, Interviews, Strategy, Process Improvement, Negotiation, Government, Program Management, Employee Benefits, Policy, Organizational..., Project Management, Hiring, Budgets
Education
Ivey School of Business 2012 — 2012
Ivey Management Development Program, Strategy, marketing, finance, accounting, leadership, communications and effective team work
University of Toronto
Bachelor of Arts Degree
Western University May 2015 - Present
Starwood Group February 2013 - Present
College Boreal January 2010 - Present
PeopleFind September 2012 - January 2013
Alliance iCommunications Inc. August 2011 - February 2012
Bell Canada: agency contract December 2010 - May 2011
Academica Group: agency contract August 2010 - December 2010
ComupuCom 2008 - 2010
University of Western Ontario September 2001 - July 2008
Kids Do Art September 2004 - June 2008
Skills
Solution Selling, Sales, SaaS, Communication Skills, Start-ups, Channel, Negotiation, Business Development, Customer Service, Sales Management, Cold Calling, Account Management, New Business Development, Forecasting, Marketing, Salesforce.com, Management
Education
The University of Western Ontario 2001 — 2008
Bachelor of Art, double major in English and French
Fanshawe College 2014 — 2015
Project Manager, Project Management
Canadian Institute of Management 1998 — 2001
Certificate, Management
College Boreal
Conversational French
Infinity Telecentre August 2015 - Present
Nokee Kwe September 2007 - Present
Alliance iCommunications Inc. March 2015 - August 2015
Youth Opportunities Unlimited - London Ontario April 2014 - October 2014
Skills
Community Outreach, Public Speaking, Career Counseling, Fundraising, Nonprofits, Case Managment, Coaching, Team Building, Non-profits, Volunteer Recruiting, Human Resources, Recruiting, Team Leadership, Customer Service, Customer Experience, Workshop Facilitation, Leadership, Event Planning, Management, Time Management, Community Development, Critical Thinking, Negotiation, Networking
Education
The University of Western Ontario 2006 — 2010
Honors Bachelor of Management and Organizational Studies, Organizational and Human Resources/Psychology
Fanshawe College 2005 — 2006
Certificate, Liberal Arts and Sciences/Liberal Studies, President's Honour Roll
Alliance iCommunications Inc. June 2013 - Present
Transcom Adjustment Committee February 2013 - June 2013
Transcom April 2008 - January 2013
A&W Food Services of Canada March 2000 - February 2008
Stream Global Services January 2005 - June 2007
Skills
Call Centers, Call Center, Coaching, Workforce Management, Human Resources, Recruiting, ADP Payroll, Microsoft Office, CompTIA A+ Certification, Management, Budgets, Team Management, Teamwork, Training, Microsoft Word, Customer Satisfaction, Performance Management, Microsoft Excel, Team Leadership, Outlook, Customer Retention, BPO, Employee Training, Customer Experience, Employee Engagement, HRIS, Employee Relations, Leadership, System Administration, Customer Service, CRM, Time Management, Payroll, Vendor Management, Talent Acquisition, Onboarding, Interviews, Hiring
Education
Fanshawe College 2011 — 2014
Human Resources Management and Services
Sir Frederick Banting Secondary School 1996 — 2001
Alliance iCommunications Inc. September 2013 - Present
universitybrand March 2013 - September 2013
Transcom October 2012 - January 2013
The Children's Place April 2012 - October 2012
Stream Global Services September 2007 - May 2012
Real Canadian Superstore February 2006 - August 2006
Skills
Customer Service, Sales, Technical Support, Call Centers, Workforce Management
Education
Ontario Apprenticeship Program 2013 — 2015
Apprenticeship, Inbound Customer Service
Fanshawe College 2011 — 2012
First Year of Program, Early Childhood Education, 3.78
St. Lawrence College 2006 — 2007
First Year Completed, Child and Youth Worker
Central Elgin 2000 — 2005
High School Diploma
B & N Delivery Service / CDS May 2012 - Present
Solis Foods Corporation September 2011 - May 2012
Carquest Canada August 2011 - September 2011
Fanshawe College Financial Services April 2011 - May 2011
Wal-Mart Canada 2005 - 2011
Alliance iCommunications Inc. 2008 - 2009
First Data International 2001 - 2007
First Data International 2001 - 2003
Canada Trust (First Data International) 1996 - 2001
Skills
Procedure Development, Accounts Receivable, Data Analysis, Journal Entries, Invoicing, Simply Accounting, Quickbooks, Profile Tax Software, Customer Relations, Credit Adjudication, Problem Solving, Fact Finding, General Ledger, Computer Literate, Relatonship Development, Highly Analytical, Detailed Analysis, Staff Training, Reporting & Analysis, Ethical Practices, Accounts Payable, Canadian GAAP, IFRS, Taxation, Internal Audit, Budgets, Time Management, Customer Service, Financial Statements, Accruals, Bookkeeping, Analysis, QuickBooks, Account Reconciliation, Analytical Skills
Education
Fanshawe College 2009 — 2010
Diploma, Business Accounting
London International Academy April 2014 - Present
Learning Disabilities Association London Region January 2014 - Present
Alliance iCommunications Inc. May 2013 - February 2014
A Circle Of Hope Therapy Center February 2013 - May 2013
Shmokey's BBQ January 2012 - March 2013
Info-Tech Research Group July 2011 - January 2012
Skills
Classroom Management, Lesson Planning, Customer Service, Adult Education, Creative Writing, Salesforce.com, Leadership, Sales, CRM, Research, Project Management
Education
D'Youville College 2008 — 2009
M.S. in Ed., Adolescent Education
The University of Western Ontario - King's University College 2005 — 2008
BA, Literature and History