Experience
Marymount California University  May 2015 - Present
Apartment SEO, LLC   May 2015 - Present
Haynes Building Service, at Nutrilite   August 2014 - April 2015
City News Group   May 2013 - August 2013
Allstate Insurance Agency   June 2009 - August 2012
NAZ Today  August 2010 - May 2012

Skills
Film, Film Editing, Editing, Producing, Non-linear Editing, Non-profit Volunteer, Communication, News Writing, Writing, Research, Photography, Copywriting, Copy Editing, Final Cut Pro, Interviews, Supervising, Project Management, Meet Deadlines, Highly detail oriented, Organization, Social Media, PowerPoint, Customer Service, Microsoft Excel, Microsoft Word, Journalism, Blogging, Event Planning, Video Production, Newspapers, Storytelling, Video Editing, Teamwork, Time Management, Creative Writing, Feature Articles, Microsoft Office, Multimedia, Social Networking, Content Management, Photoshop

Education
California State University-Fullerton   2014 — 2016
Master of Arts (M.A.), Mass Communication/Media Studies

Northern Arizona University   2010 — 2013
Bachelor of Science (BS), Journalism and Political Science

Experience
alphabroder  June 2014 - Present
Allstate Insurance Agency   September 2013 - February 2014
South Bay Search Marketing   April 2013 - September 2013

Education
California State University-Fullerton   2009 — 2012
Bachelor's degree, Mass Communication/Media Studies

Fullerton College
Associate's degree

Experience
Allstate Insurance Agency   September 2000 - Present

Skills
Property & Casualty..., Umbrella Insurance, Commercial Insurance, Term Life Insurance, Homeowners, Life Insurance, Casualty, General Insurance, Insurance, Renters, Health Insurance, Legal Liability

Education
Ashford University   2011 — 2013
Bachelor of Business Administration (BBA), Business Administration, Management and Operations

Experience
Dignity Health  May 2013 - Present
Dignity Health  July 2012 - May 2013
Dignity Health  May 2011 - July 2012
Dignity Health  June 2010 - May 2011
Sacramento County Department of Transportation  October 2008 - January 2010
Camellia Periodontics   March 2005 - October 2008
Allstate Insurance Agency   March 2003 - October 2004

Skills
Writing, Editing, Training, Customer Service, Event Planning, Newsletters, Project Planning, Content Development, Fundraising, Healthcare, Data Entry, HIPAA, Organizational..., Databases, Allscripts EHR, Dragon Naturally..., Microsoft Office, Administrative...

Education
California State University-Sacramento   2006 — 2008
Bachelor of Arts, Communication Studies

Experience
Allstate Insurance Agency   June 2015 - Present
Sears Holdings Corporation  June 2012 - Present

Skills
Research, PowerPoint

Education
State University of New York at Binghamton   2011 — 2016
Bachelor's Degree, Economics

Experience
Allstate Insurance Agency   2011 - Present
Allstate Insurance  April 2007 - April 2011
Allstate  April 2004 - April 2007
Varsity Contractors  October 2001 - April 2004

Skills
Information Mapping, Umbrella Insurance, General Insurance, Property & Casualty..., Commercial Insurance

Education
American River College
Business/Commerce, General

Experience
AAA Mid-Atlantic  May 2012 - Present
Allstate Insurance Agency   June 2011 - May 2012
STATE FARM AGENCY  July 2008 - June 2011
Prudential  March 2008 - July 2008
WAHEED BROKERAGE   March 2002 - March 2008

Skills
Customer Relations, Customer Satisfaction, Property & Casualty..., Term Life Insurance, Commercial Insurance, Financial Planning, Underwriting, Brokers, General Liability, Casualty, Reinsurance, NJ PAIP CERTIFIED, Liability, Sales Management, Professional Liability, Small Business, Legal Liability, Umbrella Insurance, Account Management, Strategic Financial..., New Business Development, Claim, Process Improvement, Banking, Team Building, Insurance, Employee Benefits, Customer Retention, Accident, Analysis, Claims Management, General Insurance, Health Insurance, Leadership, Life Insurance, Whole Life, Sales

Education
Boys & Girls High   1996 — 2000

American School of Business

Baruch College
Business Management

Kean University
Bachelors of Science, Business Management

Kingsborough Community College
A.A.S, Business Administration

Experience
Allstate Insurance Agency   October 2007 - Present
Allstate  December 2003 - Present
Allstate Financial  October 2003 - Present
Allstate  October 2003 - December 2008
TIAA-CREF  September 1997 - October 2003

Skills
63 Licensed, FINRA Series 6, Life Specialist, Rental Properties, Property and Casualty..., Senior Care Needs and..., Commercial Insurance, Series 24, Small Business, Business Management, Team Building

Education
Baruch College   1981 — 1985
BBA, Finance

Baruch College   1981 — 1985

Experience
Human Solutions, Inc  2014 - Present
AHC Inc.  August 2006 - 2014
Leadership Arlington  2009 - 2010
Housing Association of Non Profit Developers   2000 - 2010
Catholic Charities USA  2005 - 2006
Montgomery Housing Partnerhsip   2000 - 2006
Allstate Insurance Agency   1987 - 2000
FCMI   1983 - 1987

Skills
Real Estate Economics, Non-profits, Real Estate Development, Budgets, Accounting, Due Diligence, Property Management, Real Estate, Asset Managment, Strategic Planning, Financial Analysis, Policy, Contract Negotiation, Forecasting, Affordable Housing, Grants, Nonprofits, Asset Management, LIHTC, Tax Credits, Finance, Real Estate Financing, Disposition, HUD, Apartments, Commercial Real Estate

Education
Leadership Arlington   2008 — 2009
Program Graduate, Leadership

American University   1995 — 1998
MA, Financial Economics

Experience
Caldwell Realty   January 2005 - Present
woodys Solana Beach   April 2011 - November 2013
Allstate Insurance Agency   January 1988 - January 2006

Skills
Microsoft Word, Time Management, Office Management, Team Building, Public Relations, First Time Home Buyers, Real Estate, FHA, Short Sales, Customer Service, Sales, Real Property, PowerPoint, Microsoft Excel, Microsoft Office, Selling, Data Entry, Real Estate Transactions

Education
Cerritos College

Experience
Allstate Insurance Agency   June 2008 - September 2011
Carney Group/ Corporate Call Center   September 2005 - February 2009
The Hartford  1995 - 2003

Skills
Microsoft Office, Outlook, Medicare Part D, Microsoft Excel, Customer Service, Data Entry, Health Insurance, Insurance, Leadership, Call Centers, Employee Benefits, Team Building, Training, Coaching, Leadership Development, Healthcare, Customer Satisfaction, Sales, Customer Experience, Employee Training, Process Improvement, Customer Retention, Program Management, Recruiting, Team Leadership, Budgets, Account Management, Microsoft Word, Marketing, Strategic Planning, Vendor Management, Management, Employee Relations, Analysis, Performance Management, Underwriting, Medicare, Life Insurance, Small Business, Sales Management

Education
Arcadia University
Masters Degree in Elementary Education, Elementary Education and Teaching

Widener University/LEI   1983 — 1983
Paralegal Certificates, Real Estate and Health Law2014

University of Baltimore   1973 — 1977
Bachelors of Science in Business Administration, Marketing

Experience
Ponaman Healthcare Consulting  December 2013 - Present
The Henne Financial Group   May 2008 - December 2013
Allstate Insurance Agency   July 2001 - October 2007

Skills
Project Management, Strategic Planning, Healthcare, Sales, Management, Process Improvement, Outlook

Education
Arizona State University
Bachelor of Science (B.S.), Global Business: Management and Leadership

Experience
Allstate Insurance Agency   April 2015 - Present

Skills
Sales, Customer Service, Account Management, Cold Calling, Insurance, Sales Management, Salesforce.com, Marketing, Direct Sales, Managed Care, Team Building, Sales Operations, Life Insurance, Long-term Care, Health Insurance, Employee Benefits, Disability Insurance, Investments, Small Business, Leadership, Fixed Annuities, Financial Planning

Education
California State University-Fullerton   2009 — 2011
Bachelor's degree, Child and Adolescent Development

Experience
Pfizer  July 2015 - Present
Stevens Group, Imperial College London   October 2014 - January 2015
h-bar, Imperial College London   November 2013 - August 2014
Kozeny, McCubbin, & Katz, LLP   July 2013 - September 2013
Allstate Insurance Agency   July 2011 - September 2011
McGowan Institute for Regenerative Medicine  January 2011 - May 2011
HHMI Summer Research Institute   May 2010 - August 2010

Skills
Protein Purification, Chemical Engineering, Cell Culture, Biomedical Engineering, Aspen Plus, Mammalian Cell Culture, Microscopy, Matlab, Tissue Engineering, Bacterial Cell Culture, Stem Cell Research, Java, MathCAD, Process Design, Cellular Assays, Biomaterials, Conductive Polymers, qRT-PCR, Process Development

Education
Imperial College London   2013 — 2014
Master of Science (MSc), Biomedical/Medical Engineering, Distinction

Carnegie Mellon University   2009 — 2013
Bachelor of Science (B.S.), Chemical and Biomedical Engineering

New Hyde Park Memorial High School   2003 — 2009

Experience
Select Distributors   December 2014 - Present
Allstate Insurance Agency   October 2011 - September 2012
Bally Total Fitness  July 2009 - October 2011

Skills
Sales, Sales Management, Management, Account Management, Customer Relations, Customer Retention, Administration, Office Administration, Office Management

Education
Baker College of Clinton Township   2012 — 2015
Criminal Justice

Fraser High School   2004 — 2008

Experience
Allstate Insurance Agency   May 1995 - Present
The Maute Allstate Agency   May 1995 - Present

Skills
Renters, Umbrella Insurance, Insurance

Education
Central Michigan University   1988 — 1990
Master of Arts (M.A.), Business Administration, Management and Operations

Mount Vernon Nazarene University   1973 — 1977
Bachelor of Arts (B.A.), Business Administration and Management, General

Experience
CAL FIRE Local 2881 (Formerly CDF Firefighters)   June 2008 - Present
KPMG  January 2007 - June 2008
Allstate Insurance Agency   December 2004 - January 2007

Skills
Non-profits, Nonprofits, Fundraising, Event Planning, Community Outreach, Research, Event Management, Microsoft Office, Social Media, PowerPoint, Customer Service, Microsoft Excel, Microsoft Word, Outlook, Social Networking, Leadership, Data Entry, Administrative..., Administrative...

Education
Butte College   2003 — 2006
Fire Science

Diablo Valley College   1999 — 2001
General Education

Experience
Main Street United Methodist Church  May 2014 - Present
Appalachian State University  November 2013 - Present
Chestnut Ridge Camp & Retreat Center   May 2013 - September 2013
Allstate Insurance Agency   June 2009 - December 2012

Skills
Microsoft Office, Microsoft Word, PowerPoint, Social Media, English, Team Building, Teamwork, Time Management, Customer Service

Education
Appalachian State University   2012 — 2016
Bachelor of Science (B.S.), Elementary Education

East Forsyth High School   2009 — 2012

Experience
Sterling Insurance Group  June 2013 - Present
Allstate Insurance Agency   May 2012 - June 2013

Skills
Commercial Insurance, Homeowners, Insurance, Umbrella Insurance

Education
Wayne State University   2010 — 2013
Bachelor of Science (B.S.), Morturary Science

Baker College of Clinton Township   2001 — 2004
Associate of Arts and Sciences (AAS), Surgical Technology/Technologist

Experience
Allstate Insurance Agency   Executive Vice PresidentMedia City SoundJanuary 2011 - April 2012
Matchframe   2007 - 2009
MTV Networks  2001 - 2006

Skills
Liability

Education
Arizona State University   1982 — 1983

CSUN

Experience
TNDL Print & Graphics, Inc. dba Minuteman Press   October 2009 - August 2012
Allstate Insurance Agency   November 1997 - August 2008
Allstate Insurance Company  July 1994 - November 1997

Skills
Manage Client..., Client Retention..., Employee Management, Sales Rep Training, Employee Training, Sales & Marketing..., Successful Business..., P&C License, Organization Growth, Entrepreneurship, Purchase Planning, Business Growth..., Negotiating Leases, Operations Management, Insurance Background, Business to Business..., Service Awards, Banners, Insurance, Postcards, Corporate Gifts, Business Cards, Graphic Design, Commercial Insurance, Brochures, Newsletters, Whole Life

Education
Adelphi University   1982 — 1984
BBA, Small Business Administration/Management, 3.90

Nassau Community College   1980 — 1982
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies, 3.75

Experience
State Farm Insurance  May 2014 - Present
Leap To Success - Project Club of Launchpad Job Club  September 2013 - April 2014
Allstate Insurance Agency   August 2011 - January 2013
FedEx Freight  February 2011 - August 2011
Progressive Insurance  June 2003 - February 2009
Home Depot  April 2002 - June 2003
Centinela Valley Union High School District  March 2000 - July 2001
Los Angeles Unified School District  September 1988 - February 2000
Florida Marlins Baseball Club  November 1991 - November 1996
Office of the Commissioner of Baseball   February 1986 - November 1991

Skills
Customer Service, Microsoft Office, Word, Customer Relations, Outlook, Coaching, Problem Solving, Scheduling, Budgeting, Supervisory Skills, Team Building, Negotiation, Inventory Management, Administration, Teamwork, Excel, Mentoring, Public Speaking, Documentation, Customer Satisfaction, Leadership, Insurance, Management, Training

Education
Ohio University   1982 — 1984
Master of Science, Sports Administration

California State University-East Bay   1975 — 1977
Bachelor of Science, Business Administration

Experience
Allstate Insurance Agency   January 2009 - Present

Skills
Social Networking, Social Media Marketing, Customer Service, Facebook, Marketing, Social Media, Microsoft Office, Blogging, Photoshop, Public Relations, Research, Outlook, Data Analysis, Microsoft Excel, Public Speaking, Microsoft Word, PowerPoint

Education
California State University-Northridge   2007 — 2009
Bachelor's degree, Business Administration/Management - Real Estate

Chamelian

Experience
Transamerica Financial Advisors, Inc.   October 2012 - Present
Sierra-Lobo Management, Inc.   September 2009 - Present
Kendall Signs Inc   September 1999 - June 2014
Express Employment Professionals  August 2012 - August 2012
Allstate Insurance Agency   February 1999 - August 2001
Union Bank of the Philippines  March 1992 - December 1998
Union Bank of the Philippines  March 1991 - March 1992
Fitness Society   1986 - 1992
Union Bank of the Philippines  March 1990 - March 1991
Money Market Association of the Philippines   1990 - 1991

Skills
Project Management, Research, Banking, Business Development, Competitive Analysis, Web Design, Life &Accident Insurance, Microsoft Office, Microsoft Publisher, PowerPoint, Operational Process..., Business Procedure..., Impact Marketing, Middle Management..., Supervisory...

Education
Villanova University   2011 — 2012
Six Sigma Certification Program, 94

Ateneo Graduate School of Business   1985 — 1986
Units Earned, MBA

San Beda College   1978 — 1982
Liberal Arts, Economics

California Department of Insurance
Life, Accident & Health License, License Status: Current

California Department of Motor Vehicles
Traffic School Instructor License, License Status: Current

Experience
Gallagher Bollinger Insurance   May 2005 - Present
Patchett Grode & Topp Insurance Agency   May 2005 - May 2007
Pilgrim Insurance Agency   May 2000 - May 2005
Allstate Insurance Agency   September 1998 - May 2000

Skills
Property & Casualty..., Umbrella Insurance, Casualty, Life Insurance, Professional Liability, General Insurance, Insurance, Commercial Insurance, Liability, Commercial Lines, Brokers, Inland Marine, Underwriting, Reinsurance, Excess, Homeowners, Account Management, Customer Retention, Legal Liability, D&O, Employment Practices..., Liability Analysis, Casualty Insurance, Customer Service, Sales, Claim, Claims Management, New Business Development, Management, Marketing

Education
Berkeley College
Bachelor's degree, BA in Business Management

Experience
ShelterCare  June 2014 - Present
Allstate Insurance Agency   2000 - 2003

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, HTML

Education
Biola University   1977 — 1978
Psychology

Fullerton Union High School   1973 — 1977

Experience
Progressive Insurance  April 2014 - Present
Allstate  September 2013 - April 2014
GC Services, LP  May 2012 - June 2013
Allstate Insurance Agency   January 2008 - January 2012
Boys and Girls Club  January 2007 - January 2008

Skills
Payroll, PowerPoint, Social Media, Time Management, Human Resources, Customer Service, Microsoft Office, QuickBooks, PeopleSoft, Insurance, Teaching, New Hire Orientations, Outlook, Data Entry, Recruiting, Training, Leadership, Sales

Education
Central Texas College   2008 — 2011

College Credits Central Texas College
High School Degree

Copperas Cove High School

Experience
Allstate Insurance Agency   September 2011 - Present

Skills
Property, Commercial Insurance, Umbrella Insurance, Term Life Insurance, Commercial Lines, General Insurance, Homeowners, Insurance, Legal Liability, Long-term Care, Life Insurance, Property, Renters

Education
Berkeley College   2012 — 2014
Bachelor of Business Administration (B.B.A.), International Business

Experience
Allstate Insurance Agency   July 2014 - Present
Emeritus Senior Living  September 2004 - May 2013
Dr. Michael Geiss   March 2004 - September 2004
Wynit Inc  July 2000 - September 2003
Health South Corporation RBO   May 1998 - July 2000
Central New York Coach   July 1997 - May 1998
Fiserv/Chase Manhattan Bank   March 1991 - July 1997
Empire Vision Corporation   March 1987 - March 1991

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, Public Speaking, Budgets, Strategic Planning, Negotiation, Editing, Accounts Payable, Payroll, Accounting

Education
Bryant and Stratton College   2014 — 2014
Property, Casualty and Commercial Insurance, Insurance

Bryant and Stratton College   2013 — 2013
Life, Accident and Health Ins. Agent, Insurance

Henninger   1983 — 1987
High School, Business Administration and Management, General

Experience
Allstate Insurance Agency   September 2012 - Present
Allstate  2012 - 2014
Shred-it, Las Vegas   April 2010 - March 2012
Shred-it  October 2001 - April 2010
U. S. Army   August 1981 - October 2001

Skills
Team Building, Strategic Planning, New Business Development, Coaching, Sales Management, Customer Service, Sales, Leadership, Small Business, Contract Negotiation, Account Management, Negotiation, Research, Succession Planning, Business Process..., Selling, B2B, Business Planning, Marketing, Marketing Strategy, Business Development, Budgets, Business Strategy, Management, Strategy, Operations Management, Competitive Analysis, Direct Sales, Recruiting, Advertising, Forecasting, Social Media Marketing, Team Leadership, Lead Generation, Public Speaking, Leadership Development, Entrepreneurship, Insurance, Customer Retention, Strategic Partnerships, Online Marketing, Sales Process, Solution Selling, Change Management, Start-ups, Salesforce.com, Process Improvement, Executive Management, Social Media, Training

Education
Leadership Las Vegas   2011 — 2012

Central Michigan University   1998 — 2000
Masters, MBA

Experience
FanAngel   November 2014 - Present
Shedd Aquarium  March 2014 - Present
Allstate Insurance Agency   January 2012 - Present
PMC  May 2011 - Present
Northwestern University, McCormick MSIT   May 2014 - July 2015
Crowbait Pictures   March 2014 - March 2015
FUEL451   January 2014 - August 2014
JJ's List   March 2013 - July 2013
Pappas Media Group   December 2012 - March 2013
EnergyFool   January 2012 - January 2013

Skills
Social Media, Social Media Marketing, Radio Production, Digital Media

Education
Northwestern University   2014 — 2016
Master's Degree, Integrated Marketing Communications

DePaul University   2013 — 2014
Certification, Intergrated Marketing Communication

Bucknell University   2007 — 2012
Bachelor of Arts, Sociology

Experience
Crespo Insurance Agency, LLC   October 2010 - Present
Allstate Insurance Agency   July 2007 - February 2010
Camden, NJ   January 2001 - July 2008

Skills
Commercial Insurance, Renters, Umbrella, Motorcycle, Property & Casualty..., Life, Homeowners, Commercial Auto, Umbrella Insurance, Casualty, Commercial Lines, Commercial Vehicle, Flood Insurance, Life Insurance, Health Insurance, Insurance, Casualty Insurance, Customer Service, Small Business, Team Building, Workers Compensation, Liability, Sales, Term Life Insurance, General Insurance, Leadership, Strategic Planning

Education
Camden County College   2003 — 2004
Fire Science, Fire Science/Fire-fighting

Pennsauken Technical School   1996 — 1997
Paralegal degress, Paralegal

Experience
Allstate Insurance Agency   August 2005 - Present

Skills
Insurance, Property & Casualty..., General Insurance, Customer Service, Commercial Insurance, Umbrella Insurance, Sales, Health Insurance, Life Insurance, Disability Insurance, Liability, Homeowners, Fixed Annuities, Term Life Insurance, Renters, Employee Benefits

Education
Bucks County Community College
Accounting

Delaware Valley College
Business, Management, Marketing, and Related Support Services

Experience
Echo Global Logistics  May 2010 - Present
Allstate Insurance Agency   July 2009 - May 2010

Skills
Truckload, LTL, Shippers, 3PL, Cold Calling, Sales, Customer Service, Freight, Sales Management, New Business Development, Transportation..., Account Management, Time Management, Container, Transportation, Logistics, Leadership, Management, Marketing

Education
Bradley University   2008 — 2009
Bachelor's degree, Business Administration and Management, General

Prairie State College   2006 — 2007
Associate's degree, Business/Commerce, General

Experience
Galveston County Daily News  April 2013 - Present
The Coast Magazine   April 2013 - Present
Endicott & Company Public Relations  March 2013 - Present
American Rebel Public Relations  June 2012 - August 2012
The Signal Newspaper  January 2012 - May 2012
Bayousphere Magazine   January 2011 - May 2011
Allstate Insurance Agency   2005 - 2010

Skills
Social Media, Press Releases, Media Relations, InDesign, Photography, PowerPoint, Microsoft Office, Facebook, Event Planning, Microsoft Word, Social Media Marketing, Customer Service, Social Networking, Public Speaking, Feature Articles, Data Entry, Public Relations, Event Management, Photoshop, Marketing Communications, Illustrator, Creative Writing, Marketing, Blogging, Newspapers

Education
University of Houston-Clear Lake   2010 — 2012
Mass Communication

Belmont University   2009 — 2010
Public Relations

CLHS

Experience
Allstate Insurance Agency   June 2014 - March 2015

Education
Argosy University
Associate's degree, Health/Health Care Administration/Management

Experience
American Airlines  February 2015 - Present
ViSalus Body By Vi 90 Day Challenge  May 2014 - Present
Staff Management SMX  October 2014 - December 2014
YMCA of the East Valley  August 2013 - August 2014
G-Stage Women's Clothing   May 2012 - March 2014
Kiyan Optometric   October 2012 - June 2013
Allstate Insurance Agency   March 2009 - March 2012
GFE Coffee Shop   July 2007 - July 2008

Skills
Administrative..., Outlook, Filing, Office Administration, Insurance, Customer Service, Telephone Skills, Microsoft Word, Property & Casualty..., Fax, Multi-line Phone, PowerPoint, Microsoft Excel, Access, Copying, Spreadsheets, Lotus Notes, Sales, Social Networking, Leadership

Education
California State University-San Bernardino   2008 — 2013
Bachelor of Arts (BA), Liberal Studies and Theater Arts:Dance Emphasis

Redlands East Valley High School   2004 — 2008
Diploma, Child Development

Experience
Colorado Technical University  June 2015 - Present
Allstate Insurance Agency   February 2015 - May 2015
Benedictine University  September 2013 - February 2015
ALDO Group  May 2012 - November 2012

Skills
Fluent in English,..., Proficiency with..., Able to productively..., Good critical skills, Strong customer service..., Work well in group..., Able to work in..., Good organization skills, Time Management, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Public Speaking

Education
Benedictine University   2011 — 2015
Bachelor's degree, Finance, General

Benedictine University   2011 — 2014
Bachelor's degree, Finance, General, Senior

Experience
Dish Network  May 2015 - Present
Cavender's  July 2014 - Present
Cindy Lou Photography   July 2013 - Present
Dish Network  January 2015 - May 2015
Intentional Fitness Center   September 2013 - June 2014
Allstate insurance agency   January 2013 - April 2013

Skills
Training, Customer Satisfaction, Customer Retention, Sales, Direct Sales, Call Centers, Data Entry, Insurance, Account Management, Cold Calling, Customer Experience, Sales Management, Outlook, Social Networking, Time Management, Marketing, Salesforce.com, Sales Process, Sales Operations, Team Building, Leadership, Microsoft Word

Education
Brigham Young University - Idaho   1987 — 1989
General Education, Recreation Education

Experience
Steele Insurance Agency, Inc.   July 2015 - Present
Allstate Insurance Agency   December 2014 - May 2015
Farmers insurance  February 2014 - November 2014

Skills
Insurance, Workers Compensation, Risk Management, Commercial Insurance, Investments, Management, General Insurance, Life Insurance, Employee Benefits, Sales, Property & Casualty..., Underwriting, Coaching, Customer Service, Strategic Planning, Leadership, Mortgage Lending

Education
California State University Stanislaus   1991 — 1994
Business Administration, Management and Operations

Experience
NFP Potomac Basin Group LLC   June 2014 - Present
Guardian Life  December 2006 - June 2014
Allstate Insurance Agency   February 2003 - December 2006

Skills
Sales, Microsoft Office, CRM, Teamwork, Human Resources, Program Management, Business Strategy, Access, Insurance, Customer Service

Education
Anne Arundel Community College   2001 — 2003
Business Administration and Management, General

Experience
Allstate Insurance Agency   April 2015 - Present
Allison James Estates and Homes  March 2015 - Present

Skills
Responsibility, Organizing, Hard Worker, Intelligence, Punctual, Business, Conducting, Diligent, Future Trends, Information Systems, Integrity, Managed Hosting, Microsoft Word, Order Fulfillment, Teamwork, Time Management, Work Ethic, Customer Service, Leadership, Microsoft Excel, Microsoft Office, Research, PowerPoint, Team Leadership

Education
Barry University   2014 — 2018
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

Long and Foster Institute of Real Estate   2015 — 2015

Potomac Senior High School   2010 — 2014

Experience
Allstate Insurance Agency   July 2014 - Present
Management Science Associates, Inc.   May 2013 - August 2013
McDonald's Corporation  May 2012 - August 2012
PolyOne  June 2011 - August 2011

Skills
Windows, Microsoft Excel, Java, Microsoft Office, Time Management, Project Management, Team Building, Quality Assurance, Data Analysis, Leadership Development, PowerPoint, Leadership, SQL, Teamwork, Analysis, Troubleshooting, Process Improvement, Customer Service

Education
Carnegie Mellon University   2010 — 2014
Bachelor of Applied Science (BASc), Information Systems

Experience
Marketplace Title   September 2015 - Present
Allstate Insurance Agency   March 2015 - August 2015
Pavement Exchange Group, LLC   August 2013 - December 2014
WLR & Assications (Through Temp Agency)   June 2013 - August 2013
CBRE (Through Temp Company)   February 2013 - May 2013
AA Tex Lawn (Through Temp Company)   October 2012 - January 2013
TIME Financial (Through Temp Company)   April 2012 - October 2012
CLW Concrete Construction   January 2007 - August 2007
Closing Assistant/Policy Coordinator   June 2003 - June 2004

Skills
Customer Service, Outlook, Accounting, Accounts Payable, Payroll, Microsoft Excel, Microsoft Office, Microsoft Word, Finance, Process Improvement, Team Building, Small Business, Management, Sales, Social Media, Customer Retention, Human Resources, Software Documentation, Invoicing, Accounts Receivable, Marketing, Budgets

Education
Central Piedmont Community College   2013 — 2015
Associate of Arts and Sciences (AAS)

Experience
Cornelius Agency LLC   January 2015 - Present
Allstate Insurance Agency   November 2013 - December 2014
MoldStoppers of Alabama   October 2011 - January 2014
Classic View LLC   February 2003 - January 2012
Building Materials Wholesale   March 1997 - February 2003

Skills
Contract Negotiation, First Time Home Buyers, Foreclosures, Investment Properties, Single Family Homes, Sellers

Education
Belmont Abbey College
Business Administration, Management and Operations

Jefferson State Community College
Business Administration, Management and Operations

Experience
Anaheim Family YMCA  February 2014 - Present
Anaheim Family YMCA  September 2013 - February 2014
Allstate Insurance Agency   November 2012 - March 2013
Goodwill of Southern California   May 2011 - February 2012

Skills
Time Management, Management, Interviews, Human Resources, Recruiting, Processing payroll or..., Terminations, Typing 40 WPM, Bilingual-English/Spanis..., MS Word, MS Excell, MS Outlook, MS PowerPoint, Customer Service, State & Federal Laws, Local employment laws, Full-life Cycle..., Screening Resumes, Conducting Interviews, Interpersonal Skill, Oral & Written..., Listening abilities, Filling-out HR documents, Employment Law..., Compensation & Benefit, Compensation Structures, Workers' Compensation..., HR Mgt & Administration, Problem Management, Resourceful..., Quality Auditing, Employee Training, Employee Relations, Employment Contracts, Employee Management, Employee Handbooks, Employee Benefits, Personnel Evaluation, Personnel Records, HRIS, HR Policies, Summit, Employee Files, High Level Of..., Discrimination Law, Dependable Team Player, Organization &..., Office Management, Negotiation..., Phone Etiquette

Education
CSUDH
Bachelor of Science, Business Administration in Management & Human Resources.

Cerritos College
AA in General Studies and AA in Bus Admin-Transfer, Business Accounting

prelicensingtraining.com
License, Personal Line Agent-Broker

Experience
CSAA Insurance Group (previously AAA Northern California, Nevada & Utah)   December 2011 - Present
AAA Northern California, Nevada & Utah (previously AAA Mid-Atlantic)   August 2003 - December 2011
AAA Mid-Atlantic  September 1998 - August 2003
Allstate Insurance Agency   June 1992 - September 1998

Skills
Insurance, Business Requirements, Property & Casualty..., Business Analysis, Process Improvement, Business Process..., Call Centers, Health Insurance, Data Analysis, Analysis, Training, Quality Assurance, Risk Management, Leadership, Customer Service, Customer Satisfaction, Coaching, Software Documentation, Outlook, Team Building, CRM, Underwriting, Sales, Program Management, Change Management, Management, Visio, Data Entry, Team Leadership, Cross-functional Team..., Budgets, New Business Development, Strategic Planning, Salesforce.com, Analytics, Testing, Microsoft Excel, Project Management, Business Intelligence, SharePoint, Banking, Account Management, Marketing, Business Process, Financial Analysis, Market Research, Microsoft Word

Education
Bob Jones University   1978 — 1981
B.S Secondary Education English, minor- History, English/History

Camden County College   1976 — 1977

Experience
Allstate Insurance Agency   January 2014 - Present
Allstate  August 2011 - January 2014
Staples  July 2007 - August 2011

Skills
Sales, Management, Lead Generation, Customer Service, Cloud Computing, Customer Retention, Social Media, Retail, Small Business, Troubleshooting, Sales Management, Account Management, Customer Satisfaction, Cold Calling, Marketing, Insurance, Sales Process

Education
Bowling Green State University   2006 — 2011
Aviation Management

The Ohio State University

Experience
Allstate  September 2014 - Present
Farmers Insurance  March 2013 - September 2014
Best Insurance   July 2009 - March 2013
Allstate  January 1995 - July 2009
Allstate Insurance Agency   January 1992 - December 1994

Skills
Health Insurance, Risk Management, Team Building, Strategic Planning, Marketing Strategy, Sales Management, Property & Casualty..., Customer Retention, Human Resources, Leadership, Training, CRM, Insurance, Strategy, Employee Benefits, Marketing, Management, Sales, Analysis, Business Planning, Change Management, Business Development, Mergers & Acquisitions, Forecasting, Budgets

Education
California State University-Bakersfield   2010 — 2011
Bachelor of Science, Business Administration, Sport Management; AACSB Accredited

San Diego State University-California State University   1985 — 1989
Associate of Arts (AA), Business/Managerial Economics

Corona High

Experience
Allstate Insurance Agency   June 2015 - Present

Skills
Microsoft Excel

Education
Chuvash State University   2001 — 2007
Bachelor's degree, Linguistics

Чувашский Государственный Университет   2001 — 2007
Bachelor's degree, Translation and Theory of Translation

Experience
Audio Addicts, LLC   June 2005 - Present
Allstate Insurance Agency   August 1987 - Present
Bapodra Insurance agency, Inc.   August 1987 - Present
Allstate Insurance Agency   1987 - Present
CNA Insurance  August 1977 - August 1987

Skills
Business, IRAs, Automobile, Insurance, Team Building, Workers Compensation, Underwriting, Management, Leadership, Healthcare, Property & Casualty..., Fixed Annuities, Umbrella Insurance, Retirement Planning, Professional Liability, Small Business, Casualty, Strategic Planning, Sales Management, Life Insurance

Education
Maharshi Dayanand Sarswati University   1975 — 1978
M.S., Chemistry

Experience
FemSmart   January 2014 - Present
Baylor Medical Center of Irving  January 2006 - Present
Baylor Health Care System  January 2006 - Present
Baylor Health Care System  January 2006 - Present
AMD  1993 - 1996
Neiman Marcus  1990 - 1993
JPJ Architects  1988 - 1990
Plaza National Bank   1985 - 1987
Allstate Insurance Agency   1982 - 1984

Skills
Team Leadership, Charge RN, Triage, EMR, Quality Improvement, EHR, Healthcare Information..., Healthcare Management, ACLS, Physician Relations, Hospitals, BLS, ENPC, Healthcare, Home Care, Emergency Medicine, Critical Care, Clinical Research, Nursing, Healthcare Consulting, ICU, Physicians, Surgery, Patient Education, Medical/Surgical, PALS, Utilization Management, Palliative Care, Patient Advocacy, Nursing Education, JCAHO, Inpatient, Medication...

Education
Associates Degree in Nursing   2002 — 2005
ADN, Nursing

Brookhaven Community College   2002 — 2005
Associate's degree, Registered Nursing/Registered Nurse

Experience
Allstate Insurance Agency   January 2015 - Present
Kuretake ZIG Corporation   February 2014 - May 2014
Intelliquote  July 2012 - September 2013
SuiteAmerica  July 2011 - February 2012
eHealth Insurance  March 2010 - October 2011
Pinney Insurance Center   2009 - April 2010
Intelliquote  February 2008 - April 2009
Progressive  October 2005 - January 2008

Skills
Team Building, Sales, Insurance, Customer Service, Account Management, Marketing

Education
American River College   1994 — 2001
Business Management

University of Phoenix   1997 — 1998
Business Management

Experience
Fulline Financial Limited   November 1997 - Present
Fulline Financial Limited,USA   November 1997 - Present
United Mortgage Banc, Chicago, Illinois, USA   January 1995 - October 1997
Allstate Insurance Agency   June 1994 - December 1995

Skills
Trading, Private Equity, International Trade, Sugar, Commodities, Funding, Investments, Bonds, Financial Markets, Investment Banking, Project Finance, Gold, Mergers, Hedge Funds, Equities, Investors, Currency, Management Consulting, Corporate Finance, Oil, Negotiation, Business Strategy, Venture Capital, Loans, Alternative Investments, Start-ups, Crude Oil, Emerging Markets, Mergers & Acquisitions, Structured Finance, Finance, Financial Structuring, Commodity, Financial Services, Asset Management, Due Diligence, Trade Finance, Private Placements, Joint Ventures, Mortgage Lending, Petroleum

Education
Alabama Agricultural and Mechanical University   1981 — 1987
B.SCIENCE & MBA, Marketing

Alabama Agricultural and Mechanical University   1981 — 1987
Bachelor of Science (B.Sc.) & MBA, Marketing/Marketing Management, General

Experience
Allstate Insurance Agency   October 2012 - Present
HALFORD & ASSOCIATES,LLC   March 1994 - Present

Skills
Sellers, Buyer Representation, Short Sales, Foreclosures, REO, Single Family Homes, Condos, Real Estate Transactions

Education
Belhaven College   1990 — 1993
Bachelor of Business Administration (B.B.A.)

Experience
Allstate  January 1997 - March 2007
Allstate Insurance Company  January 1997 - January 2007
Allstate Insurance Agency   January 1989 - January 1997
Allstate Insurance Company  January 1989 - January 1997

Skills
Property & Casualty..., Casualty, Umbrella Insurance, Commercial Insurance, Flood Insurance, General Insurance, Term Life Insurance, Commercial Lines, Renters, ATV, Homeowners, Insurance, Customer Service, Customer Retention, Customer Satisfaction

Education
Calvin College
Bachelor of Education (B.Ed.), Secondary Education and Teaching

Davenport College
Business Management

Western Michigan University
Masters of Education Course Work

Experience
La-Z-Boy Furniture Galleries  September 2015 - Present
Allstate Insurance Agency   August 2013 - Present
Keller Williams realty  October 2006 - June 2012

Skills
Sellers, First Time Home Buyers, Investment Properties, Short Sales, Buyer Representation, Single Family Homes, Residential Homes, Foreclosures

Education
Newberry College   1988 — 1992

South College-Asheville

Experience
Bank of America  December 2014 - Present
Allstate Insurance Agency   August 2014 - November 2014
Boston Celtics  January 2014 - May 2014
San Diego Hall of Champions  April 2013 - November 2013
BELL (Building Educated Leaders for Life)   September 2012 - December 2012
BELL (Building Educated Leaders for Life)   June 2011 - August 2012
Playworks  August 2009 - June 2012
Kraft Sports Group  May 2008 - January 2009
Long Beach Armada Professional Baseball Team   January 2008 - May 2008

Skills
Cross-functional Team..., Business Planning, Event Planning, Fundraising, Microsoft Office, Youth Development, Microsoft Excel, PowerPoint, Event Management, Research, Data Analysis, Customer Service, Microsoft Word, Strategic Planning, Public Speaking, Management, Social Media

Education
San Diego State University-California State University   2013 — 2014
Master of Business Administration (MBA), Sports Business Management

Boston University - School of Management   2005 — 2009
BSBA, Entrepreneurship, Law

Experience
Quality Staffing Services  October 2014 - January 2015
Allstate Insurance Agency   June 2013 - September 2014
Aflac  January 2012 - January 2014
The Pennoyer Group, Inc   August 2006 - July 2010
Seabrook Insurance Services/ Seabrook Finance Inc   September 2002 - May 2006

Skills
Typing, Bookkeeping, Commercial Truck..., Disability Insurance, Customer Service, Term Life Insurance, Insurance, Accounting, Property & Casualty..., Employee Benefits, Training

Education
Delmarva Training   2011 — 2012
MD & DE General Accident and Health, Insurance

Anne Arundel Community College   2009 — 2009
Certification Received, Property and Casualty Insurance

Thomas Stone High School   1992 — 1996
Diploma, finance and business

Rockville High School   1991 — 1992

Experience
Allstate Insurance Agency   February 2015 - Present

Skills
Public Speaking, Microsoft Office

Education
Anderson University
Bachelor's Degree, Business

Experience
Durango Insurance and Financial Services Inc   October 2014 - Present
Mutual of Omaha  October 2014 - Present
Barnum Wash & Dry   October 2009 - Present
Allstate Insurance Agency   October 2013 - July 2014
ABC Television  January 2000 - July 2002

Skills
Live Events, Avid, Final Cut Pro, Direct Marketing, Training, Television, OS X, Public Speaking, Graphics, Public Relations, Video, Microsoft Office, Coaching, Radio Broadcasting, Avid Media Composer, Sound, Research, Editing, Creative Writing, Negotiation, Fundraising, Leadership, Video Production, New Business Development, Social Media, Team Building, Broadcast, Marketing, Marketing Strategy, Real Estate, Networking, Sales

Education
Boston College   1991 — 1995
BA, Communications

Experience
AAA Insurance Agency  May 2011 - July 2014
Allstate Insurance Agency   September 2008 - May 2011
Allstate  July 1993 - August 2008

Skills
Call Center..., Call Center Development, Change Management, Team Leadership, Quality Management, Project Management, Business Coaching, Quality Auditing, Property & Casualty..., Insurance, Life Insurance, General Insurance, Health Insurance, Claim, Six Sigma, Troubleshooting, Employee Training, Non-profit Volunteering, Board of Directors

Education
Bowling Green State University   1975 — 1979
Bachelor of Science (B.S.), Marketing

Bowling Green State University
Bachelor of Science--Business Marketing, Business, Management, Marketing, and Related Support Services

Experience
United Health Group  May 2014 - Present
Allstate Insurance Agency   February 2014 - May 2014
Sterling Security   November 2012 - May 2013
El Papaturro   June 2012 - November 2012
Holiday Events   December 2011 - January 2012
Merit Import   January 2011 - October 2011
Colorite Plastics   August 2009 - August 2010
Information Control Company  April 2008 - May 2008
Mario B. Castillo MD   January 2005 - January 2008
Boston University Myles Standish Hall   January 2004 - January 2006

Education
Boston University
Bachelor of Arts, Psychology

Experience
Allstate Financial  November 2006 - Present
Allstate Insurance Agency   November 2006 - Present
State Farm insurance  September 1986 - November 2006
Calvary Christian Academy  August 1979 - May 1986

Skills
Life Insurance, Property & Casualty..., Marketing, Account Management, Marketing Strategy, New Business Development, Strategic Planning, Cold Calling, Life & Health Insurance..., Insurance

Education
Bob Jones University

Experience
Allstate Insurance Agency   August 2015 - Present
Intel Corporation  December 2014 - July 2015
Rand Worldwide Inc.   February 2014 - November 2014
Ricoh Americas Corporation  May 2012 - February 2014
University of North Texas  January 2011 - January 2014
Healthways  December 2008 - May 2010
AMD  November 2003 - July 2007
Motorola Solutions  August 2001 - November 2003
Cadence Design Systems  May 1997 - July 2001

Skills
Leadership, Training, Performance Management, Management, Program Management, Customer Service, Consulting, Cold Calling, Sales, Adobe Acrobat, Cross-functional Team..., Call Centers, Account Management, Team Building, Quality Assurance, Microsoft Excel, Cadence Virtuoso, AutoCAD, MS Office, Word,..., Unix, Microsoft Word, Troubleshooting, Process Improvement, Project Management, Microsoft Office, Strategic Planning, CRM, Assura, Calibre, PeopleSoft, Strategy, Salesforce Training, Lean Six Sigma, Cloud Computing, Solution Selling, Semiconductors

Education
University of North Texas   2011 — 2014
Bachelor of Applied Science (BASc), Psychology/Sociology

Austin Community College   1980 — 1987
Associates of Science, Engineering Graphics & Design

Experience
The Scafetta Agency, LLC   January 2013 - Present
Allstate Insurance Agency   February 2012 - April 2012
Nationwide Fred Meka Agency   August 2008 - June 2010
KeyBank  December 2003 - May 2004
Moses Insurance Group   2000 - 2002

Skills
Property & Casualty..., Commercial Insurance, Umbrella Insurance, Insurance, General Insurance, Casualty, Commercial Lines, Legal Liability, Liability

Education
Bryant and Stratton College-Amherst   2006 — 2006
Property & Casualty Agent Course

West Hertel Academy   1990 — 1992
General Studies

Experience
Chaffey College  August 2013 - Present
The Breeze  June 2013 - December 2013
Claremont Financial Group   November 2006 - February 2011
G4 Media  August 2005 - November 2006
Allstate Insurance Agency   June 2004 - August 2005

Skills
Journalism, Writing, Editing, Photography, Video Editing, Research, Photoshop, InDesign, Graphic Design, Social Media, Teamwork, Public Speaking, Microsoft Word, Microsoft Excel, PowerPoint, Teaching, English, Customer Service

Education
Chaffey College   2012 — 2015

Experience
CVS/Caremark  January 2012 - Present
Connextions  August 2011 - December 2011
Allstate Insurance Agency   June 2008 - July 2011

Education
Augusta State University   1991 — 1993
2 yrs completion, Basic Core Classes

Graduated from Northwestern High School, Rock Hill, SC   1982 — 1986
High Shool Diploma

Experience
Bay Area Women's Sports Initiative (BAWSI)   September 2012 - November 2012
Allstate Insurance Agency   May 2012 - August 2012

Skills
Customer Service, Teamwork, Public Speaking, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Research, Time Management, Leadership

Education
Notre Dame de Namur University   2012 — 2013
Bachelor of Science (B.S.), Business

Colorado State University-Pueblo   2011 — 2012

Central Arizona College   2009 — 2011
Associate's degree, Business

Experience
Mecklenburg County Department of Social Services  March 2015 - Present
Allstate Insurance Agency   September 2009 - March 2015

Skills
Commercial Insurance, Insurance, Property & Casualty..., Office Management, Administrative..., Workers Compensation, Recruiting, Health Insurance, Budgets, Customer Service, Training, Employee Benefits, Management, Sales

Education
Ashford University   2012 — 2013
Master of Arts (MA), Organizational Management specialization Public Administration

North Carolina A&T State University   2002 — 2007
Bachelor of Science (BS), Human and Environmental Sciences

Experience
Group Fitness Instructor  November 2014 - Present
Allstate Insurance Agency   April 2014 - Present
Body Training Systems  July 2011 - Present
Vermont Sport & Fitness Club   October 2010 - April 2014

Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Public Speaking, PowerPoint, Social Media, Sales, Research

Education
Catawba College   2005 — 2009
Bachelor's degree, Sport and Fitness Administration/Management

Experience
Western Avenue Nissan   June 2013 - Present
Healthcare Consortium of Illinois  January 2012 - July 2013
Allstate Insurance Agency   September 2012 - December 2012
Mayfield Bonding Co   May 1999 - January 2008

Skills
Accounts Payable, Spreadsheets, Administrative..., Customer Service, Filing, Teamwork, Office Administration, Event Planning, File Management, Telephone Skills, Social Media, Public Speaking, Fax, Budgets, Financial Analysis, 10 Key, Data Entry, Microsoft Word, Microsoft Office, Outlook, Microsoft Excel, Data Analysis, Administrative..., Office Management, Social Networking

Education
Beaufort County Community College

Experience
First Energy  May 2010 - Present
Allstate Insurance Agency   September 2009 - May 2010

Skills
Customer Service, Data Entry, Outlook

Education
Northcoast Medical Training Academy   2014 — 2015