ALLTEL / VERIZON WIRELESS
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ALLTEL / VERIZON WIRELESS Employees
Parkland Hospital January 2015 - Present
University of Arkansas for Medical Sciences January 2013 - January 2015
University of Arkansas for Medical Sciences March 2012 - January 2013
Catholic Health Initiatives June 2011 - March 2012
ITT Systems March 2010 - March 2011
Arkansas Childrens Hospital June 2009 - March 2010
Alltel / Verizon Wireless August 2005 - June 2009
University of Arkansas for Medical Sciences November 2003 - August 2005
Fidelity Information Services January 2003 - October 2003
Skills
Security+, CompTIA, Troubleshooting, Active Directory, Windows Server, VMware, Server Administration, XP, Operating Systems, Virtualization, Windows, Computer Hardware, Technical Support, SCCM, Windows 7, Citrix, Norton Ghost, A+ Certified, Microsoft Certified..., Hardware, Unix, Help Desk Support, Microsoft Exchange, Servers, Disaster Recovery, Software Documentation, System Administration, Networking, VMware ESX, Integration, Software Installation, VPN, Linux, Blackberry, Security, Remote Desktop, LAN-WAN, WSUS, DNS, System Deployment, Powershell, Group Policy, DHCP, Information Technology, HP, Network Administration, BMC Remedy, Network Security, Blackberry Enterprise..., Windows XP
Education
Ouachita Technical College 2001 — 2003
Yes
Henderson State University 1995 — 2000
Windstream July 2015 - Present
IT Global Solutions 1990 - Present
HSBC January 2013 - July 2015
IBM Global Services 2012 - 2013
Wells Fargo 2011 - 2012
IBM Global Services 2009 - 2011
Alltel / Verizon Wireless 1998 - 2009
Sterling Jewelers 1991 - 2000
US Army 1985 - 1993
Skills
Unix, Solaris, TCP/IP, Linux, Disaster Recovery, Data Center, Integration, HP-UX, Microsoft SQL Server, AIX, Windows Server, Windows, System Administration, Network Administration, SDLC, Software Development, Hardware, Telecommunications, VoIP, DNS, Troubleshooting, Technical Support, JCL, Active Directory, Windows 7, Apache, Enterprise Software, XP, Networking, Network Security, System Deployment, Network Design, Servers, Software Documentation
Education
Kent State University 2001 — 2019
BS - Information Technology
Endurance IT Services April 2013 - Present
City Of Chesapeake (UACS) December 2011 - April 2013
McGeeks Computer Service May 2010 - January 2013
Alltel / Verizon Wireless April 2004 - July 2011
Skills
Windows Server, Microsoft Exchange, Active Directory, Routing Protocols, Windows Server 2012, Windows Small Business..., Microsoft Office 365, SharePoint Online, Exchange Online, Sonicwall Firewall, Cisco ASA, Exchange 2010, VMware ESXi, Windows 8, HP LeftHand SAN, HP Blade Servers, Windows 7, Windows Vista, Windows XP, Technical Support, VMware, Security, Databases, Hardware, Servers, Troubleshooting, System Administration, Cisco Technologies, VPN, Infrastructure, Networking
Education
Old Dominion University
Information Technology
Macy's February 2013 - Present
Macy's October 2010 - January 2013
Alltel / Verizon Wireless January 2009 - August 2010
ALLTEL December 1997 - December 2008
Tata Consultancy Services 1991 - 1997
Skills
Telecommunications, Project Management, Service Delivery, IT Operations, Resource Management, Management, Troubleshooting, SDLC, Vendor Management, Enterprise Architecture, Integration, Requirements Analysis, IT Strategy, Business Analysis, Software Project..., Process Improvement, SOA, Wireless, IT Management, Solution Architecture, ITIL, E-commerce, Unix, Cloud Computing
Education
Georgia State University - J. Mack Robinson College of Business 2005 — 2007
MBA, Finance & Risk Management
PSG College of Technology 1989 — 1991
ME, Engineering
Jawaharlal Nehru Technological University 1985 — 1989
BTech, Mechanical Engineering
SRS August 2006 - Present
Alltel / Verizon Wireless February 2004 - August 2006
Alltel / Verizon Wireless November 2002 - February 2004
Alltel / Verizon Wireless June 2000 - November 2002
GTE / Verizon Wireless October 1999 - June 2000
GTE / Verizon Wireless August 1997 - October 1999
GTE / Verizon Wireless August 1995 - August 1997
GTE Wireless April 1995 - August 1995
GTE Wireless January 1994 - April 1995
GTE Wireless January 1993 - January 1994
Skills
Project Management, Leadership, Customer Service, Marketing, Product Marketing, Construction Management, Retail, Program Management, Team Leadership, Strategy, Process Improvement, Strategic Planning, Team Building, Account Management, Management, Contract Negotiation, Disaster Recovery, Integration, Operations Management, Leadership Development, Cross-functional Team..., Business Development, New Business Development, Contract Management, Budgets, Wireless, Strategic Partnerships, Construction, Negotiation, Organizational..., Sales Management, Call Centers, Call Center, Telecommunications, Business Strategy
Education
Cornell University 1987 — 1991
B.S., Management
Rye Country Day School 1983 — 1987
Leadership Atlanta
Shepherd University July 2012 - Present
Trinity Church Lubbock & Trinity Christian Schools January 2010 - July 2012
Alltel / Verizon Wireless February 1999 - May 2009
Maybelline June 1996 - February 1999
Great Western Bank / Commercial Securities August 1993 - June 1996
Skills
Strategic Planning, IT Management, Project Management, Process Improvement, ITIL, Leadership, Requirements Analysis, Budget, Business Intelligence, Vendor Management, Telecommunications, Wireless, SDLC, Databases, Network Administration, Testing, Security, Budgets, Analysis, Business Analysis, Management, Networking, Program Management, Project Planning, SQL, Software Development, Team Leadership
Education
Webster University 2004 — 2006
MA, IT Management - Comp Resources & Info Mangement
Louisiana Tech University 1989 — 1993
BS, Finance
MBP (McDonough Bolyard Peck) July 2011 - Present
King Pharmaceuticals November 2009 - April 2011
Alltel/Verizon Wireless June 1995 - October 2009
Alltel June 1995 - February 2009
ALLTEL / VERIZON WIRELESS January 1995 - January 2009
American Mechanical Contractors August 1992 - June 1995
Oxygen Service Company June 1988 - June 1992
Skills
Customer Service, Outlook, Accounts Payable, Team Building, Human Resources, Inventory Management, Management, Sales, Event Planning, Microsoft Excel, Microsoft Office, Administrative..., Microsoft Word, Telecommunications, Accounts Receivable
Education
Tusculum College 2006 — 2010
Bachelor of Science, Organization Management
NORTHEAST STATE COMMUNITY COLLEGE
Global VendorLink / MateriaLink September 2014 - Present
Global VendorLink / MateriaLink May 2011 - September 2014
Alltel / Verizon Wireless January 2006 - December 2010
Alltel Wireless October 2002 - January 2006
Skills
Training, Software Documentation, Project Management, Troubleshooting, Analysis, Customer Satisfaction, Customer Service, Telecommunications, Management, Time Management, Microsoft Office, Process Improvement, Call Centers, CRM, Call Center, Team Building, Account Management, Coaching, Customer Retention, PowerPoint, Forecasting, Fraud, Dispute Resolution, Customer Experience, Data Analysis, Leadership, Team Leadership, Business Process, Integration
Education
Strayer University-Maryland 2008 — 2010
B.A, Business Administration; Human Resource Management
Clemson University 1994 — 1998
English
Verizon September 2015 - Present
Prestige Worldwide Holdings LLC December 2013 - Present
Verizon Wireless December 2011 - September 2015
Alltel / Verizon Wireless November 2008 - January 2012
Verizon Wireless April 2006 - October 2008
Verizon Wireless September 2004 - November 2005
Nextel Communications January 2004 - August 2004
Skills
Sales, Sales Management, Salesforce.com, Direct Sales, B2B, Team Leadership, Cross-functional Team..., Multi Tasking, Multi-unit, Telecommunications, Telephony, Telemetry, New Business Development, Business Development, Staff Development, IP, IT Management, IT Sales, IT Solutions, Small Business, Small Business IT..., MPLS, Private Networks, Cisco Technologies, Training, Training Delivery, Instructor-led Training, Hands-on Training, Adult Learning Theory, M2M, Laser Pro, Customer Retention, Mobile Technology, Enterprise Software, Cloud Computing, Customer Satisfaction, Management, Solution Selling, Wireless, Customer Experience, Leadership, Sales Process, Cold Calling, Mobile Devices, Sales Operations, Unified Communications, Call Centers, Managed Services, VoIP, Wireless Broadband
Education
University of Phoenix 2015 — 2016
Bachelor's Degree, Business Administration and Management, General
University of South Florida - College of Business Administration 2004 — 2006
Business/Corporate Communications
St. Petersburg College 2001 — 2004
Associate of Arts (A.A.), Business Administration and Management, General
East lake
AT&T January 2013 - Present
AT&T Wireless February 2010 - December 2012
Alltel / Verizon Wireless July 2004 - February 2010
United Wireless January 1998 - June 2004
Skills
Sales Management, Recruiting, Coaching, Training, Customer Service, Leadership, Customer Satisfaction, Management, Retail, Sales, Merchandising, Customer Retention, Solution Selling, B2B, Sales Process, Employee Training, Sales Operations, Customer Experience, Wireless
Education
Cuyahoga Community College
ZirMed April 2015 - Present
STATS LLC October 2014 - April 2015
Tri-City Storm Hockey May 2014 - July 2014
Xpanxion LLC October 2012 - May 2014
Alltel \ Verizon Wireless May 2008 - July 2010
AT&T Wireless May 2007 - May 2008
First Residential Mortgage \ SurePoint Lending (after departure, acquired by LendingTree.com) February 2006 - January 2007
O'Charley's August 2003 - January 2006
Army National Guard November 1999 - November 2005
Skills
Microsoft Excel, Microsoft SQL Server, Training, VBA, VB.NET, ASP, ASP.NET, C#, Robot Framework, Microsoft Expression, Windows 7, Microsoft Word, Microsoft Access, Microsoft Visio, OneNote, MySQL, Java, Eclipse, Selenium, TestNG, Maven, COBOL, Visual C#, Android, Blackberry, Windows Vista, Windows XP Pro, Communication, Customer Service, Military Experience, Leadership, Software Quality..., Software Development, Visio, Sales, Quality Assurance, Coded UI Testing, SQL, Testing, Agile Methodologies, Databases, Scrum, Test Automation, HTML, Troubleshooting, Windows, Microsoft Office, SDLC, Social Media
Education
University of Nebraska at Kearney 2012 — 2014
Bachelor's Degree, Sports Management Major, Information Technology Minor, 3.75
Central Community College 2010 — 2012
Associate's Degree, Information Technology: Computer Programming, 3.9
Central Community College 2012 — 2012
Certificate, Information Technology: Database Support, 4.0
Central Community College 2012 — 2012
Certificate, Business Administration: Management, 4.0
Windstream Communications June 2014 - Present
Center for Toxicology and Environmental Health, LLC March 2012 - May 2014
ALLTEL / VERIZON WIRELESS 1999 - March 2012
Snelling Staffing Services 1996 - 1999
CenturyTel 1986 - 1996
Skills
Process Improvement, Mergers, Integration, Accounting, Billing, Telecommunications, Team Building, Vendor Relations, Excel, Microsoft Office, Business Process..., Performance Management, Cross-functional Team..., Problem Solving, Change Management, Financial Analysis, Auditing, Budgets, Project Planning, Mergers & Acquisitions, Microsoft Excel, Risk Management, Strategic Planning, Analysis, Management, Finance, Wireless, Team Leadership, Accounts Receivable, Vendor Management
Education
Louisiana Tech University 1982 — 1986
Bachelor of Science, Accounting
Northrop Grumman Corporation March 2013 - Present
Alltel / Verizon Wireless 2003 - March 2012
Alltel 2002 - 2012
Verizon 1998 - 2012
Verizon Communications 1998 - 2012
Verizon Wireless 1998 - 2009
Fidelity Information Services 1998 - 2001
CareNetwork 1987 - 1998
Skills
Call Center, Telecommunications, Security, Wireless, Vendor Management, Customer Experience, Troubleshooting, Data Center, Management, Networking, Call Centers, Team Leadership, Software Documentation, VoIP, Access, Training, Business Analysis, Visio, Information Security, Disaster Recovery, SDLC, Technical Support, System Deployment
Education
Hendrix College 1982 — 1986
BA, English
Alltel / Verizon Wireless June 2004 - Present
Education
The Ohio State University 1982 — 1987
Bachelor of Science
Kiewit June 2015 - Present
Walmart Logistics May 2014 - June 2015
L-3 Communications May 2013 - August 2013
Accurpress America August 2012 - August 2013
Suwannee American Cement LLC May 2012 - August 2012
Alltel / Verizon Wireless August 2001 - August 2009
Skills
Retail, Coaching, Problem Solving, Hiring, Wireless, Team Leadership, Leadership, Customer Satisfaction, Telecommunications, Recruiting, Sales, Customer Retention, Customer Service, Sales Operations, Customer Experience, Cross-functional Team..., Direct Sales, Process Improvement, Inventory Management, Training, Management, Manufacturing, Engineering, Project Management, Process Engineering, Microsoft Excel, Continuous Improvement
Education
South Dakota School of Mines and Technology 2010 — 2014
Industrial Engineering and Engineering Management, GPA 3.773 / 4.0
Geisinger Health System January 2012 - Present
Diversified Information Technologies April 2011 - December 2011
Verizon Wireless November 2009 - July 2010
Alltel / Verizon Wireless January 2002 - November 2009
Alltel January 1995 - January 2002
Systematics / Alltel January 1993 - January 1995
First Eastern Bank January 1986 - January 1993
Miners Savings Bank January 1982 - January 1986
Skills
Java, SQL, XML, Telecommunications, HTML, Unix, COBOL, Requirements Analysis, Visual Basic, JavaScript, Analysis, Mainframe, Troubleshooting, Database Design, Microsoft SQL Server, Databases
Education
University of Scranton 1994 — 2000
MS, Software Engineering
Wilkes University 1982 — 1986
BS, Computer Science
Marywood University 1978 — 1981
BA, Commercial Art