Alorica Company
Industry: Company
DescriptionHeadquarters: Irvine, California, United States CEO: Andy Lee (1999–) Founded: 1999 Subsidiaries: Precision Response Corporation,
Alorica List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Alorica. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Alorica Salaries. You can even request information on how much does Alorica pay if you want to. Learn about salaries, pros and cons of working for Alorica directly from the past employees.
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2,179 Alorica employees in database. Find out everything there's to know about Alorica employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Alorica Employees
Employee
Years
Job
Industry
Jordan Gale Jordan Gale's Alorica Experience January 2009 - September 2011
Job Service Technician at McIntosh Communications LLC
Industry Electrical/Electronic Manufacturing
Experience
McIntosh Communications LLC August 2013 - Present
Utah Scientific September 2011 - May 2013
Alorica January 2009 - September 2011
Education
Salt Lake Community College 2014 — 2017
Associate of Science (A.S.), Mass Communication/Media Studies
ITT Technical Institute-Murray 2009 — 2011
Associate of Science (A.S.), Electrical, Electronic and Communications Engineering Technology/Technician
McIntosh Communications LLC August 2013 - Present
Utah Scientific September 2011 - May 2013
Alorica January 2009 - September 2011
Education
Salt Lake Community College 2014 — 2017
Associate of Science (A.S.), Mass Communication/Media Studies
ITT Technical Institute-Murray 2009 — 2011
Associate of Science (A.S.), Electrical, Electronic and Communications Engineering Technology/Technician
Andrew Deem Andrew Deem's Alorica Experience February 2009 - August 2010
Job Document Control Specialist
Industry Food & Beverages
Experience
Mrs. Fields Famous Brands January 2015 - Present
Maxfield Candy Company January 2014 - November 2014
Kenworth Truck Co. February 2013 - August 2013
G&K Services August 2010 - October 2011
Alorica February 2009 - August 2010
Albertsons February 2007 - January 2009
Skills
Teamwork, Data Entry, Food Safety, Time Management, Computer Hardware, Microsoft Office, Customer Service, Social Media, Social Media Marketing, Social Networking, Microsoft Excel, Customer Satisfaction, Microsoft Word, Keyboard Skills, Technical Support, Photoshop, Graphic Design, Graphics, Pinnacle Studio, Software Installation, Android, Automotive, Automobile, Quality Assurance, Auditing, Internal Audit, External Audit, Typing, SQF, HACCP, Document Control, Facebook Marketing, Twitter, Twitter Marketing, Instagram, Tech Savy, Tumblr, Pinterest, YouTube, Facebook, Google Docs, Google+, Google Apps, Internet Savvy, Mobile Internet, Administrative..., Email, Email Marketing, Computer Technology
Education
CFSRS - Private Session with Allen R Sayler 2014 — 2014
Safe Quality Foods (SQF), Completed
Salt Lake Community College 2012 — 2012
Pharmacy Technician/Assistant
Cyprus High School 2005 — 2008
High School
Mrs. Fields Famous Brands January 2015 - Present
Maxfield Candy Company January 2014 - November 2014
Kenworth Truck Co. February 2013 - August 2013
G&K Services August 2010 - October 2011
Alorica February 2009 - August 2010
Albertsons February 2007 - January 2009
Skills
Teamwork, Data Entry, Food Safety, Time Management, Computer Hardware, Microsoft Office, Customer Service, Social Media, Social Media Marketing, Social Networking, Microsoft Excel, Customer Satisfaction, Microsoft Word, Keyboard Skills, Technical Support, Photoshop, Graphic Design, Graphics, Pinnacle Studio, Software Installation, Android, Automotive, Automobile, Quality Assurance, Auditing, Internal Audit, External Audit, Typing, SQF, HACCP, Document Control, Facebook Marketing, Twitter, Twitter Marketing, Instagram, Tech Savy, Tumblr, Pinterest, YouTube, Facebook, Google Docs, Google+, Google Apps, Internet Savvy, Mobile Internet, Administrative..., Email, Email Marketing, Computer Technology
Education
CFSRS - Private Session with Allen R Sayler 2014 — 2014
Safe Quality Foods (SQF), Completed
Salt Lake Community College 2012 — 2012
Pharmacy Technician/Assistant
Cyprus High School 2005 — 2008
High School
Jwan Robinson Jwan Robinson's Alorica Experience July 2012 - Present
Job Laptop support agent
Industry Information Technology and Services
Experience
Alorica July 2012 - Present
Michelin Warehouse June 2011 - Present
Wal Mart January 2009 - June 2011
ENVIRO January 2002 - August 2006
Skills
Microsoft Office, Microsoft Word, Microsoft SQL Server, Microsoft Exchange, Linux Server
Education
Laurens District 55 Highschool 1996 — 2000
ITT Technical Institute
Associate Degree, Computer Networking Systems
Piedmont Technical College
Associate Degree, Business Administration
Alorica July 2012 - Present
Michelin Warehouse June 2011 - Present
Wal Mart January 2009 - June 2011
ENVIRO January 2002 - August 2006
Skills
Microsoft Office, Microsoft Word, Microsoft SQL Server, Microsoft Exchange, Linux Server
Education
Laurens District 55 Highschool 1996 — 2000
ITT Technical Institute
Associate Degree, Computer Networking Systems
Piedmont Technical College
Associate Degree, Business Administration
Christopher Baize's Alorica Experience March 2013 - May 2014
Job Associate Corporate Operations Specialist at CT Corporation
Industry Legal Services
Experience
CT Corporation August 2014 - February 2015
TBG Solutions June 2014 - August 2014
Alorica March 2013 - May 2014
Oral Roberts University January 2009 - January 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Teamwork, Matlab, English, Customer Service, Research, Windows, Team Leadership, Project Management
Education
Oral Roberts University 2008 — 2014
Bachelor of Science (B.S.), Business Administration and Management, General
CT Corporation August 2014 - February 2015
TBG Solutions June 2014 - August 2014
Alorica March 2013 - May 2014
Oral Roberts University January 2009 - January 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Teamwork, Matlab, English, Customer Service, Research, Windows, Team Leadership, Project Management
Education
Oral Roberts University 2008 — 2014
Bachelor of Science (B.S.), Business Administration and Management, General
Christopher Schliewe's Alorica Experience May 2011 - November 2011
Job Anyone can make an impact.
Industry Mental Health Care
Experience
UHS June 2013 - Present
Oral Roberts University January 2013 - May 2013
Dish Network July 2012 - December 2012
Oral Roberts University May 2012 - July 2012
Zio's Italian Kitchen January 2012 - May 2012
Alorica May 2011 - November 2011
University Media Productions January 2010 - August 2010
Cox Communications January 2009 - May 2009
Skills
Customer Service, Creative Writing, Presenting Ideas, Microsoft Office, Final Cut Studio, Adobe Creative Suite, Scripting, Humor Writing, Persistence, Internal Communications, Troubleshooting, Team Building, Teamwork, Social Media, Leadership
Education
Oral Roberts University 2008 — 2012
BS, Mass Media Communications, Business.
UHS June 2013 - Present
Oral Roberts University January 2013 - May 2013
Dish Network July 2012 - December 2012
Oral Roberts University May 2012 - July 2012
Zio's Italian Kitchen January 2012 - May 2012
Alorica May 2011 - November 2011
University Media Productions January 2010 - August 2010
Cox Communications January 2009 - May 2009
Skills
Customer Service, Creative Writing, Presenting Ideas, Microsoft Office, Final Cut Studio, Adobe Creative Suite, Scripting, Humor Writing, Persistence, Internal Communications, Troubleshooting, Team Building, Teamwork, Social Media, Leadership
Education
Oral Roberts University 2008 — 2012
BS, Mass Media Communications, Business.
Nicholas Iervolino Nicholas Iervolino's Alorica Experience September 2005 - October 2009
Job Taxonomy Semantics Engineer at PennWell
Industry Publishing
Experience
PennWell July 2014 - Present
PennWell September 2009 - June 2014
Alorica September 2005 - October 2009
Skills
SEO, B2B, Taxonomy, E-commerce, XML, Publishing, Digital Media, Web Analytics, Brand Development, Google Analytics, Web Content Management, Ontology, Semantic Analysis, Omniture, CMS, Online Marketing, Social Media Marketing, Advertising, Web Development, Content Management
Education
Oklahoma State University 2010 — 2014
Bachelor's degree, Management Information Systems, General
Tulsa Community College 2001 — 2003
Associate's Degree, Mathematics and Computer Science
PennWell July 2014 - Present
PennWell September 2009 - June 2014
Alorica September 2005 - October 2009
Skills
SEO, B2B, Taxonomy, E-commerce, XML, Publishing, Digital Media, Web Analytics, Brand Development, Google Analytics, Web Content Management, Ontology, Semantic Analysis, Omniture, CMS, Online Marketing, Social Media Marketing, Advertising, Web Development, Content Management
Education
Oklahoma State University 2010 — 2014
Bachelor's degree, Management Information Systems, General
Tulsa Community College 2001 — 2003
Associate's Degree, Mathematics and Computer Science
Christopher Murtagh's Alorica Experience 2010 - 2012
Job Assistant Director at The Association For Community Living Valley Tees
Industry Nonprofit Organization Management
Experience
The Association For Community Living July 2014 - Present
Camp Venture, Inc. April 2014 - July 2014
JCC in Manhattan November 2013 - July 2014
Alorica 2010 - 2012
ToyWiz.com 2006 - 2008
Skills
OSHA 10-Hour Certified, Acting, Voice Acting, Singer-songwriter, Goal-driven leader, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, SharePoint, Outlook, Internet Resources, Exceptional People..., Organized Multi-tasker, Team Leadership
Education
Rockland Community College
Associate of Arts (AA), Visual and Performing Arts
The Association For Community Living July 2014 - Present
Camp Venture, Inc. April 2014 - July 2014
JCC in Manhattan November 2013 - July 2014
Alorica 2010 - 2012
ToyWiz.com 2006 - 2008
Skills
OSHA 10-Hour Certified, Acting, Voice Acting, Singer-songwriter, Goal-driven leader, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, SharePoint, Outlook, Internet Resources, Exceptional People..., Organized Multi-tasker, Team Leadership
Education
Rockland Community College
Associate of Arts (AA), Visual and Performing Arts
Veronica Allen's Alorica Experience July 2010 - January 2012
Job Graduate Research Assistant at Oklahoma State University
Industry Leisure, Travel & Tourism
Experience
Oklahoma State University August 2012 - December 2014
Oklahoma State University August 2012 - July 2014
Alorica July 2010 - January 2012
Southeastern Oklahoma State University August 2007 - May 2010
McDonald's Corporation August 2005 - July 2007
Skills
Microsoft Office, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Teaching, Photoshop, Public Speaking, Theatre, Access, Data Entry, Social Media, Facebook, Teamwork, Community Outreach, Leadership, Leadership Development, Event Planning, Team Building, Editing, Higher Education, Critical Thinking
Education
Oklahoma State University 2012 — 2015
Leisure, Therapeutic Recreation/Recreational Therapy
Southeastern Oklahoma State University 2007 — 2010
Bachelor of Arts (B.A.), Musical Theatre
Eastern Oklahoma State College 2005 — 2007
Associate of Arts (A.A.), Music
Oklahoma State University August 2012 - December 2014
Oklahoma State University August 2012 - July 2014
Alorica July 2010 - January 2012
Southeastern Oklahoma State University August 2007 - May 2010
McDonald's Corporation August 2005 - July 2007
Skills
Microsoft Office, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Teaching, Photoshop, Public Speaking, Theatre, Access, Data Entry, Social Media, Facebook, Teamwork, Community Outreach, Leadership, Leadership Development, Event Planning, Team Building, Editing, Higher Education, Critical Thinking
Education
Oklahoma State University 2012 — 2015
Leisure, Therapeutic Recreation/Recreational Therapy
Southeastern Oklahoma State University 2007 — 2010
Bachelor of Arts (B.A.), Musical Theatre
Eastern Oklahoma State College 2005 — 2007
Associate of Arts (A.A.), Music
Adam Prows Adam Prows's Alorica Experience May 2006 - August 2006
Job Web Developer at Icon Health and Fitness
Industry Information Technology and Services
Experience
Icon Health and Fitness August 2015 - Present
Utah State University, Computer Science Dept. January 2015 - Present
UniverseCity Productions September 2010 - Present
Utah State University, Career Services August 2011 - June 2015
TAESE December 2013 - August 2014
Alorica May 2006 - August 2006
Skills
Web Design, HTML, Windows, Windows 7, Adobe Creative Suite, Photoshop, Organizing, Creative Problem Solving, Technical Writing, Web Development, Microsoft Office, Programming, Wordpress, MySQL, Linux, JavaScript, WordPress, Multimedia, CSS
Education
Utah State University 2011 — 2015
Bachelor’s Degree, Graphic Design, Computer Science, Multimedia
Salt Lake Community College 2007 — 2010
Associates, General Education
Icon Health and Fitness August 2015 - Present
Utah State University, Computer Science Dept. January 2015 - Present
UniverseCity Productions September 2010 - Present
Utah State University, Career Services August 2011 - June 2015
TAESE December 2013 - August 2014
Alorica May 2006 - August 2006
Skills
Web Design, HTML, Windows, Windows 7, Adobe Creative Suite, Photoshop, Organizing, Creative Problem Solving, Technical Writing, Web Development, Microsoft Office, Programming, Wordpress, MySQL, Linux, JavaScript, WordPress, Multimedia, CSS
Education
Utah State University 2011 — 2015
Bachelor’s Degree, Graphic Design, Computer Science, Multimedia
Salt Lake Community College 2007 — 2010
Associates, General Education
Jereme Durfee Jereme Durfee's Alorica Experience June 2004 - October 2005
Job Student at Pueblo Community College
Industry Computer Networking
Ryan Lansford Ryan Lansford's Alorica Experience January 2015 - June 2015
Job CFO/Lead Developer at SkyLocked Studios
Industry Information Technology and Services
Experience
AccuData Integrated Marketing June 2015 - Present
SkyLocked Studios February 2015 - Present
Alorica January 2015 - June 2015
The Gray Mill February 2011 - June 2013
Skills
Creative Problem Solving, Technology, Computer Hardware, Sales, Highly personable, High Sense Of Urgency, Networking, Computer Repair, Software Installation, Troubleshooting, Windows 7, Windows XP, Hardware, Technical Support, Windows
Education
Rasmussen College-Florida 2013 — 2015
Network Security, Information Technology, Freshman
Rasmussen College-Online 2013 — 2015
AccuData Integrated Marketing June 2015 - Present
SkyLocked Studios February 2015 - Present
Alorica January 2015 - June 2015
The Gray Mill February 2011 - June 2013
Skills
Creative Problem Solving, Technology, Computer Hardware, Sales, Highly personable, High Sense Of Urgency, Networking, Computer Repair, Software Installation, Troubleshooting, Windows 7, Windows XP, Hardware, Technical Support, Windows
Education
Rasmussen College-Florida 2013 — 2015
Network Security, Information Technology, Freshman
Rasmussen College-Online 2013 — 2015
Nigel Boles's Alorica Experience February 2013 - May 2013
Job Systems Analyst at DB Schenker
Industry Outsourcing/Offshoring
Experience
DB Schenker April 2015 - Present
State of Colorado January 2015 - April 2015
All Covered March 2014 - December 2014
Centura Health November 2013 - January 2014
Alorica February 2013 - May 2013
RadioShack January 2013 - January 2013
Skills
Computer Hardware, Network Administration, Troubleshooting, Network Security, Computer Security, Networking, Microsoft Exchange, Workstations, Technical Support, A+ Certified, Cisco Call Manager, VMware Infrastructure, Norton Ghost, SCCM, Routers, Blackberry, Access, Visio
Education
New Horizons Computer Learning Center 2012 — 2013
Information Technology
Pikes Peak Community College 2009 — 2010
Criminal Justice and Corrections
DB Schenker April 2015 - Present
State of Colorado January 2015 - April 2015
All Covered March 2014 - December 2014
Centura Health November 2013 - January 2014
Alorica February 2013 - May 2013
RadioShack January 2013 - January 2013
Skills
Computer Hardware, Network Administration, Troubleshooting, Network Security, Computer Security, Networking, Microsoft Exchange, Workstations, Technical Support, A+ Certified, Cisco Call Manager, VMware Infrastructure, Norton Ghost, SCCM, Routers, Blackberry, Access, Visio
Education
New Horizons Computer Learning Center 2012 — 2013
Information Technology
Pikes Peak Community College 2009 — 2010
Criminal Justice and Corrections
Jennifer Lott Jennifer Lott's Alorica Experience September 2008 - January 2012
Job Experienced Accounting/Administrative Assistant
Industry Accounting
Experience
Sams Club November 2013 - April 2014
Clean Up Group August 2012 - February 2013
Alorica September 2008 - January 2012
Bo-Foote Crane Service October 2005 - February 2006
Sim's Crane & Equipment Co November 2004 - October 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Social Media, Public Speaking, English, Invoicing, Communication, Filing, Payroll, Time Management, Training, Telephone Skills
Education
Rasmussen College-Florida 2012 — 2014
Associates Degree, Accounting, Graduated
Computer Career Connection 2003 — 2003
Certification, Accounting/Bookkeeping, Graduated
Sams Club November 2013 - April 2014
Clean Up Group August 2012 - February 2013
Alorica September 2008 - January 2012
Bo-Foote Crane Service October 2005 - February 2006
Sim's Crane & Equipment Co November 2004 - October 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Social Media, Public Speaking, English, Invoicing, Communication, Filing, Payroll, Time Management, Training, Telephone Skills
Education
Rasmussen College-Florida 2012 — 2014
Associates Degree, Accounting, Graduated
Computer Career Connection 2003 — 2003
Certification, Accounting/Bookkeeping, Graduated
Ruben Raymundo Ruben Raymundo's Alorica Experience January 2012 - Present
Job Certified Medical Coder
Industry Hospital & Health Care
Experience
Myriad Genetics July 2014 - Present
Alorica January 2012 - Present
Skills
Microsoft Excel, Microsoft Word, Data Entry, Communication Skills, Bilingual-English/Spanis..., Customer Service, National CPC, CRM, HIPAA, Medical Coding, Customer Service..., Outlook, 10 Key, Oracle, Clerical Skills, Microsoft Office, Spreadsheets, Healthcare, Troubleshooting, Teamwork, Highly detail oriented, Critical Thinking, Quality Assurance, Access, Invoicing
Education
Salt Lake Community College 2013 — 2014
Associate's degree, Medical Insurance Coding Specialist/Coder
Myriad Genetics July 2014 - Present
Alorica January 2012 - Present
Skills
Microsoft Excel, Microsoft Word, Data Entry, Communication Skills, Bilingual-English/Spanis..., Customer Service, National CPC, CRM, HIPAA, Medical Coding, Customer Service..., Outlook, 10 Key, Oracle, Clerical Skills, Microsoft Office, Spreadsheets, Healthcare, Troubleshooting, Teamwork, Highly detail oriented, Critical Thinking, Quality Assurance, Access, Invoicing
Education
Salt Lake Community College 2013 — 2014
Associate's degree, Medical Insurance Coding Specialist/Coder
Penny Richard Penny Richard's Alorica Experience February 2007 - Present
Job Human Resources Director at Alorica
Industry Telecommunications
Experience
Alorica February 2007 - Present
Skills
Human Resources, Personnel Management, Employee Relations, Recruiting, Onboarding, HR Policies, Performance Management, Talent Management, HRIS, Employee Engagement, Talent Acquisition, Deferred Compensation, Workforce Planning, Succession Planning, Benefits Administration
Education
Our Lady of the Lake University
Master of Arts (M.A.), Human Sciences, 4.0 GPA
Alorica February 2007 - Present
Skills
Human Resources, Personnel Management, Employee Relations, Recruiting, Onboarding, HR Policies, Performance Management, Talent Management, HRIS, Employee Engagement, Talent Acquisition, Deferred Compensation, Workforce Planning, Succession Planning, Benefits Administration
Education
Our Lady of the Lake University
Master of Arts (M.A.), Human Sciences, 4.0 GPA
Braxton Brown Braxton Brown's Alorica Experience August 2012 - September 2013
Job Technical Support at Progressive
Industry Information Technology and Services
Experience
Progressive Insurance May 2014 - December 2014
Xerox September 2013 - May 2014
Alorica August 2012 - September 2013
Taco Bell April 2011 - July 2012
Skills
Customer Satisfaction, Learning Quickly, Organizational..., Strategic Leadership, Troubleshooting, Electronics, Empathy, Product Knowledge, Consistency, Client Rapport, Positivity, Problem Solving, Interpersonal Skill, Customer Service, Communication Skills, work well under pressure, Adaptability, Microsoft Word, Microsoft Office, Microsoft Excel, PowerPoint, Public Speaking, Presentation Skills, Technical Support
Education
University of Colorado Colorado Springs 2012 — 2018
N/A, Business/Corporate Communications
Pikes Peak Community College 2011 — 2011
N/A, English Language and Literature, General
Progressive Insurance May 2014 - December 2014
Xerox September 2013 - May 2014
Alorica August 2012 - September 2013
Taco Bell April 2011 - July 2012
Skills
Customer Satisfaction, Learning Quickly, Organizational..., Strategic Leadership, Troubleshooting, Electronics, Empathy, Product Knowledge, Consistency, Client Rapport, Positivity, Problem Solving, Interpersonal Skill, Customer Service, Communication Skills, work well under pressure, Adaptability, Microsoft Word, Microsoft Office, Microsoft Excel, PowerPoint, Public Speaking, Presentation Skills, Technical Support
Education
University of Colorado Colorado Springs 2012 — 2018
N/A, Business/Corporate Communications
Pikes Peak Community College 2011 — 2011
N/A, English Language and Literature, General
Whitney Norman's Alorica Experience January 2012 - December 2012
Job at
Industry Accounting
Experience
Saint Francis Hospital August 2015 - Present
Capital One Auto Finance 2014 - 2015
QSC December 2012 - December 2013
Alorica January 2012 - December 2012
Skills
Typing, 10 Key, Numeric Filing, Regulatory Filings, Electronic Filing, Filing, Customer Oriented, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Reading Comprehension, Public Speaking, Psychology, Well-organized, Highly articulate, Laser Scanning, Higher Education
Education
Claremore High School 2002 — 2006
Rogers State University
Sociology
Saint Francis Hospital August 2015 - Present
Capital One Auto Finance 2014 - 2015
QSC December 2012 - December 2013
Alorica January 2012 - December 2012
Skills
Typing, 10 Key, Numeric Filing, Regulatory Filings, Electronic Filing, Filing, Customer Oriented, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Reading Comprehension, Public Speaking, Psychology, Well-organized, Highly articulate, Laser Scanning, Higher Education
Education
Claremore High School 2002 — 2006
Rogers State University
Sociology
Brenda Luper Brenda Luper's Alorica Experience October 2012 - February 2013
Job Event Assistant at Atrium Staffing
Industry
Experience
Atrium Staffing February 2013 - Present
Alorica October 2012 - February 2013
Rabner Law Offices July 2012 - September 2012
DiCenzo Personnel Specialists April 2012 - May 2012
Gary Miller Chrysler Jeep May 2011 - February 2012
Skills
Microsoft Office, Microsoft Excel, QuickBooks, Outlook
Education
Point Park University 2012 — 2015
Tri-State Business Institute 2009 — 2010
Associate's degree, Paralegal, 4.0
Atrium Staffing February 2013 - Present
Alorica October 2012 - February 2013
Rabner Law Offices July 2012 - September 2012
DiCenzo Personnel Specialists April 2012 - May 2012
Gary Miller Chrysler Jeep May 2011 - February 2012
Skills
Microsoft Office, Microsoft Excel, QuickBooks, Outlook
Education
Point Park University 2012 — 2015
Tri-State Business Institute 2009 — 2010
Associate's degree, Paralegal, 4.0
Clement Huang's Alorica Experience July 2011 - February 2015
Job Business Analyst
Industry Logistics and Supply Chain
Experience
Panasonic Avionics Corporation April 2015 - Present
UnitedHealth Group February 2015 - April 2015
Alorica July 2011 - February 2015
AllBright Law Offices August 2010 - September 2010
Skills
Financial Analysis, Financial Reporting, Financial Modeling, Access, Microsoft Office, Cash Flow, Accounting, Budgets, Accounts Payable, Payroll, Financial Accounting, Microsoft Excel, General Ledger, GAAP, Variance Analysis, US GAAP, PowerPoint, Account Reconciliation, Accruals, Journal Entries, Financial Statements, Accounts Receivable, Depreciation, Hyperion Planning, Hyperion Financial..., Oracle Applications, PeopleSoft Financial, Essbase, Process Improvement, Analysis, Data Analysis, Finance, Microsoft Word, Management, Business Analysis, Project Management
Education
Pepperdine University, The George L. Graziadio School of Business and Management 2015 — 2017
Master of Business Administration (M.B.A.)
UCSD 2007 — 2011
Bachelor of Science (B.S.), Management Science
Panasonic Avionics Corporation April 2015 - Present
UnitedHealth Group February 2015 - April 2015
Alorica July 2011 - February 2015
AllBright Law Offices August 2010 - September 2010
Skills
Financial Analysis, Financial Reporting, Financial Modeling, Access, Microsoft Office, Cash Flow, Accounting, Budgets, Accounts Payable, Payroll, Financial Accounting, Microsoft Excel, General Ledger, GAAP, Variance Analysis, US GAAP, PowerPoint, Account Reconciliation, Accruals, Journal Entries, Financial Statements, Accounts Receivable, Depreciation, Hyperion Planning, Hyperion Financial..., Oracle Applications, PeopleSoft Financial, Essbase, Process Improvement, Analysis, Data Analysis, Finance, Microsoft Word, Management, Business Analysis, Project Management
Education
Pepperdine University, The George L. Graziadio School of Business and Management 2015 — 2017
Master of Business Administration (M.B.A.)
UCSD 2007 — 2011
Bachelor of Science (B.S.), Management Science
SAID HUSSEIN SAID HUSSEIN's Alorica Experience November 2014 - Present
Job Technical Support at Alorica
Industry Retail
Experience
Alorica November 2014 - Present
Shavi Enterprises June 2005 - August 2014
Regis University July 2010 - September 2013
RSC AFRICA January 2011 - September 2012
UNHCR March 2008 - December 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, C, Data Analysis, Teamwork, Program Management, Nonprofits, Budgets, Community Outreach, Higher Education, Leadership Development
Education
Regis University
Alorica November 2014 - Present
Shavi Enterprises June 2005 - August 2014
Regis University July 2010 - September 2013
RSC AFRICA January 2011 - September 2012
UNHCR March 2008 - December 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, C, Data Analysis, Teamwork, Program Management, Nonprofits, Budgets, Community Outreach, Higher Education, Leadership Development
Education
Regis University
erik neilson erik neilson's Alorica Experience August 2005 - February 2010
Job BDC Manager at West Valley Auto Plaza
Industry Computer Software
Experience
West Valley Auto Plaza March 2010 - Present
Alorica August 2005 - February 2010
Verizon Wireless April 2004 - August 2005
Skills
Call Center Development, Customer Service..., E-commerce SEO, Technical Support, A++, Data Entry, Microsoft Office, Microsoft Excel, Forklift Operation, Mechanics, Consumer Electronics, Electronics Repair
Education
Salt Lake Community College 2007 — 2009
Associate of Science (AS), Electrical and Electronics Engineering
Kearns High School 2004 — 2004
Diploma, All
West Valley Auto Plaza March 2010 - Present
Alorica August 2005 - February 2010
Verizon Wireless April 2004 - August 2005
Skills
Call Center Development, Customer Service..., E-commerce SEO, Technical Support, A++, Data Entry, Microsoft Office, Microsoft Excel, Forklift Operation, Mechanics, Consumer Electronics, Electronics Repair
Education
Salt Lake Community College 2007 — 2009
Associate of Science (AS), Electrical and Electronics Engineering
Kearns High School 2004 — 2004
Diploma, All
Paul D deBerjeois Paul D deBerjeois's Alorica Experience July 2006 - August 2008
Job President at North Star Management LLC
Industry Consumer Services
Experience
Ideal Dialogue Company, LLC September 2011 - Present
North Star Management LLC August 2008 - Present
Alorica July 2006 - August 2008
Actiontec Electronics January 2005 - July 2006
WOW! Internet, Cable & Phone January 2002 - January 2004
Alorica October 2000 - January 2002
Sykes 1996 - 2000
Pikes Peak Community College January 1994 - August 1996
Skills
Executive Development, Organizational..., Customer Satisfaction, Start-ups, Contact Centers, Call Center, Vendor Management, Customer Retention, Team Building, Telecommunications, Process Improvement, Operations Management, Leadership, Team Leadership, Program Management, Thought Leadership, Leadership Development, Strategic Leadership, Humor, Positive Energy, Strategic Planning, CRM, Training, Management, Sales, Call Centers, Outsourcing, Cross-functional Team..., Coaching, Business Process..., BPO, Performance Management, Customer Service, Customer Experience, New Business Development, Change Management, Business Development, Employee Engagement, Quality Assurance, P&L Management, Product Marketing, Retail, Photography, Entrepreneurship, Inbound Marketing, Strategic Partnerships, Account Management, Technical Support, Networking, Sales Operations
Education
Our Lady of the Lake University 1984 — 1986
MBA, Business
University of North Texas 1982 — 1982
BS, Industrial Technology
Ideal Dialogue Company, LLC September 2011 - Present
North Star Management LLC August 2008 - Present
Alorica July 2006 - August 2008
Actiontec Electronics January 2005 - July 2006
WOW! Internet, Cable & Phone January 2002 - January 2004
Alorica October 2000 - January 2002
Sykes 1996 - 2000
Pikes Peak Community College January 1994 - August 1996
Skills
Executive Development, Organizational..., Customer Satisfaction, Start-ups, Contact Centers, Call Center, Vendor Management, Customer Retention, Team Building, Telecommunications, Process Improvement, Operations Management, Leadership, Team Leadership, Program Management, Thought Leadership, Leadership Development, Strategic Leadership, Humor, Positive Energy, Strategic Planning, CRM, Training, Management, Sales, Call Centers, Outsourcing, Cross-functional Team..., Coaching, Business Process..., BPO, Performance Management, Customer Service, Customer Experience, New Business Development, Change Management, Business Development, Employee Engagement, Quality Assurance, P&L Management, Product Marketing, Retail, Photography, Entrepreneurship, Inbound Marketing, Strategic Partnerships, Account Management, Technical Support, Networking, Sales Operations
Education
Our Lady of the Lake University 1984 — 1986
MBA, Business
University of North Texas 1982 — 1982
BS, Industrial Technology
Drew Kropff Drew Kropff's Alorica Experience August 2009 - July 2010
Job Strategy Consultant at Insperity
Industry Human Resources
Experience
Insperity February 2014 - Present
Reliant Live April 2012 - February 2014
University of Tulsa August 2011 - April 2013
Alorica August 2009 - July 2010
Alorica April 2009 - August 2009
Mount Desert Island YMCA May 2008 - August 2009
Mount Desert Island YMCA May 2007 - April 2008
Skills
Leadership Development, Psychometrics, Training, Research, Management, Human Resources, Leadership, Recruiting, Performance Management, SPSS, Data Analysis, Microsoft Office, Microsoft Word, Statistics, PowerPoint, Personnel Selection, Organizational..., Organizational Behavior, Microsoft Excel, Employee Engagement, Team Building, Job Analysis, 360 Degree Assessment, Survey Design, Psychology, Talent Management, Consulting, Succession Planning, Strategic Planning, Organizational..., Personnel Management, Coaching, Employee Relations, Employee Surveys, Talent Acquisition, Change Management, Strategy, Organizational..., Interviews, Social Networking, Career Development, Building Relationships, Workforce Planning, Customer Service, Public Speaking, Time Management
Education
University of Tulsa 2011 — 2013
Masters, Industrial and Organizational Psychology
Oral Roberts University 2006 — 2010
BA, Psychology
Insperity February 2014 - Present
Reliant Live April 2012 - February 2014
University of Tulsa August 2011 - April 2013
Alorica August 2009 - July 2010
Alorica April 2009 - August 2009
Mount Desert Island YMCA May 2008 - August 2009
Mount Desert Island YMCA May 2007 - April 2008
Skills
Leadership Development, Psychometrics, Training, Research, Management, Human Resources, Leadership, Recruiting, Performance Management, SPSS, Data Analysis, Microsoft Office, Microsoft Word, Statistics, PowerPoint, Personnel Selection, Organizational..., Organizational Behavior, Microsoft Excel, Employee Engagement, Team Building, Job Analysis, 360 Degree Assessment, Survey Design, Psychology, Talent Management, Consulting, Succession Planning, Strategic Planning, Organizational..., Personnel Management, Coaching, Employee Relations, Employee Surveys, Talent Acquisition, Change Management, Strategy, Organizational..., Interviews, Social Networking, Career Development, Building Relationships, Workforce Planning, Customer Service, Public Speaking, Time Management
Education
University of Tulsa 2011 — 2013
Masters, Industrial and Organizational Psychology
Oral Roberts University 2006 — 2010
BA, Psychology
Darin Allen Newberry's Alorica Experience December 2005 - May 2007
Job Freight ‘handson’ prepping ★ Energetic Solution Provider ★ Tech Support ★ Writing
Industry Logistics and Supply Chain
Experience
McDonald's Corporation October 2014 - April 2015
Sam's Club September 2012 - February 2013
US Census Bureau May 2010 - August 2010
US Census Bureau December 2009 - April 2010
Sprint June 2007 - October 2007
Alorica December 2005 - May 2007
DecisionOne December 2002 - December 2005
United States Postal Service December 2002 - December 2002
Higher Dimensions, Inc. April 2000 - December 2002
Internet Enrollment Solutions July 2002 - November 2002
Skills
Customer Satisfaction, Sales, Public Speaking, CRM, Troubleshooting, Leadership, Training, Recruiting, Time Management, Analysis, Marketing, Interviews, Newsletters, Call Centers, Teamwork, Management, Customer Service, Human Resources, Social Media Marketing, Social Media, Microsoft Excel, Social Networking, Editing, Microsoft Word, Team Leadership, Microsoft Office, Team Building, Tenkey: 11,000+..., Data Entry, Networking, Telecommunications, Technical Support, Quality Assurance, Blogging, SEO, Television, Camera Operating, Databases, Call Center, Technical Writing, Account Management, Presentations, Alphanumeric data entry, Television camera..., Poetry, Teaching, Test Preparation, Air Freight, logistics, freight net wrestling
Education
Oral Roberts University 1994 — 1995
127½ credit hours towards Bachelor of Arts, Mass Communication/Media Studies/TV/Broadcast Journalism
Rhema Bible Training Center 1990 — 1992
1 Yr. Certificate, Teaching Ministry
Oral Roberts University 1987 — 1990
working towards B.A., Commercial Art
Vainona High School 1983 — 1986
Ordinary Levels [Univ. of Cambridge Local Examinations Syndicate, U.K.], General Certificate of Education, Equivalent to 3.0 average with a U.S. High School Diploma or G.E.D.
McDonald's Corporation October 2014 - April 2015
Sam's Club September 2012 - February 2013
US Census Bureau May 2010 - August 2010
US Census Bureau December 2009 - April 2010
Sprint June 2007 - October 2007
Alorica December 2005 - May 2007
DecisionOne December 2002 - December 2005
United States Postal Service December 2002 - December 2002
Higher Dimensions, Inc. April 2000 - December 2002
Internet Enrollment Solutions July 2002 - November 2002
Skills
Customer Satisfaction, Sales, Public Speaking, CRM, Troubleshooting, Leadership, Training, Recruiting, Time Management, Analysis, Marketing, Interviews, Newsletters, Call Centers, Teamwork, Management, Customer Service, Human Resources, Social Media Marketing, Social Media, Microsoft Excel, Social Networking, Editing, Microsoft Word, Team Leadership, Microsoft Office, Team Building, Tenkey: 11,000+..., Data Entry, Networking, Telecommunications, Technical Support, Quality Assurance, Blogging, SEO, Television, Camera Operating, Databases, Call Center, Technical Writing, Account Management, Presentations, Alphanumeric data entry, Television camera..., Poetry, Teaching, Test Preparation, Air Freight, logistics, freight net wrestling
Education
Oral Roberts University 1994 — 1995
127½ credit hours towards Bachelor of Arts, Mass Communication/Media Studies/TV/Broadcast Journalism
Rhema Bible Training Center 1990 — 1992
1 Yr. Certificate, Teaching Ministry
Oral Roberts University 1987 — 1990
working towards B.A., Commercial Art
Vainona High School 1983 — 1986
Ordinary Levels [Univ. of Cambridge Local Examinations Syndicate, U.K.], General Certificate of Education, Equivalent to 3.0 average with a U.S. High School Diploma or G.E.D.
Margaret Spight Margaret Spight's Alorica Experience July 2012 - October 2012
Job Medical IT Customer Service Administrative Professional
Industry Consumer Services
Experience
ASUI Health Care and Development Centers July 2013 - October 2013
Alorica July 2012 - October 2012
Central Coast VNA & Hospice September 2007 - June 2011
Safeway July 2007 - September 2007
US Navy September 1997 - August 2006
Skills
Computers, Microsoft Office, Raiser's Edge, PowerPoint, Phone Skills, Postage Meter, Data Entry, Windows, Adobe
Education
San Jacinto College 2013 — 2016
Associate's Degree, General Studies Psychology, 2.87
Pikes Peak Community College 2011 — 2013
Seaside High School 1993 — 1997
High School Diploma, General Studies
ASUI Health Care and Development Centers July 2013 - October 2013
Alorica July 2012 - October 2012
Central Coast VNA & Hospice September 2007 - June 2011
Safeway July 2007 - September 2007
US Navy September 1997 - August 2006
Skills
Computers, Microsoft Office, Raiser's Edge, PowerPoint, Phone Skills, Postage Meter, Data Entry, Windows, Adobe
Education
San Jacinto College 2013 — 2016
Associate's Degree, General Studies Psychology, 2.87
Pikes Peak Community College 2011 — 2013
Seaside High School 1993 — 1997
High School Diploma, General Studies
Brandon Pacheco Brandon Pacheco's Alorica Experience 2014 - Present
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
Alorica 2014 - Present
Lowe's Companies, Inc. August 2014 - January 2015
Xerox Services May 2013 - December 2013
Kmart Corporation May 2010 - April 2013
Skills
Customer Service, Technical Support, Outlook, Customer Support, Microsoft Office, Office Administration, Retail Sales, College Recruiting, Recruiting, Product Support, Managing Database, Data Entry, Paint, Ableton Live, Paint.NET, Adobe Acrobat, Insurance, Blinds, Online Research
Education
Pueblo Community College 2006 — 2008
Associate of Arts (AA), Social Sciences
Pueblo Central High School 1995 — 1999
Diploma, General Studies
Alorica 2014 - Present
Lowe's Companies, Inc. August 2014 - January 2015
Xerox Services May 2013 - December 2013
Kmart Corporation May 2010 - April 2013
Skills
Customer Service, Technical Support, Outlook, Customer Support, Microsoft Office, Office Administration, Retail Sales, College Recruiting, Recruiting, Product Support, Managing Database, Data Entry, Paint, Ableton Live, Paint.NET, Adobe Acrobat, Insurance, Blinds, Online Research
Education
Pueblo Community College 2006 — 2008
Associate of Arts (AA), Social Sciences
Pueblo Central High School 1995 — 1999
Diploma, General Studies
Noah Gildersleeve Noah Gildersleeve's Alorica Experience June 2006 - May 2007
Job Technology Consultant at DataMotion, Inc.
Industry Information Technology and Services
Experience
DataMotion, Inc. August 2014 - Present
DataMotion, Inc. March 2012 - Present
ADP Dealer Services March 2010 - March 2012
Portland State University October 2008 - March 2010
Geek Squad October 2007 - October 2008
Stream Global Services July 2007 - October 2007
Alorica June 2006 - May 2007
Ross Stores April 2006 - June 2006
Oklahoma State University May 2005 - July 2005
Skills
Troubleshooting, Hardware, Testing, Deployment, XP, Computer Hardware, Software Installation, Linux, Windows, Active Directory, Mac OS X, Unix, Operating Systems, VMware, SQL Server, Windows Server 2008, Quality Assurance, C++, Scrum, Cisco, Visual Studio, HTML, Apache, Servers, Scripting, Windows Server 2008 R2, Quality Center, System Administration, Debian/Ubuntu, Windows 7, Agile Methodologies, Agile Testing, Hyper-V, Windows Server 2012, SaaS, Microsoft SQL Server, SharePoint, Windows XP, Technical Support, TCP/IP, Cisco Technologies, IIS, Windows Server, TFS, SQL
Education
Portland Community College 2010 — 2011
Science
Portland State University 2008 — 2010
Computer Science
Tulsa Community College 2004 — 2006
Music
DataMotion, Inc. August 2014 - Present
DataMotion, Inc. March 2012 - Present
ADP Dealer Services March 2010 - March 2012
Portland State University October 2008 - March 2010
Geek Squad October 2007 - October 2008
Stream Global Services July 2007 - October 2007
Alorica June 2006 - May 2007
Ross Stores April 2006 - June 2006
Oklahoma State University May 2005 - July 2005
Skills
Troubleshooting, Hardware, Testing, Deployment, XP, Computer Hardware, Software Installation, Linux, Windows, Active Directory, Mac OS X, Unix, Operating Systems, VMware, SQL Server, Windows Server 2008, Quality Assurance, C++, Scrum, Cisco, Visual Studio, HTML, Apache, Servers, Scripting, Windows Server 2008 R2, Quality Center, System Administration, Debian/Ubuntu, Windows 7, Agile Methodologies, Agile Testing, Hyper-V, Windows Server 2012, SaaS, Microsoft SQL Server, SharePoint, Windows XP, Technical Support, TCP/IP, Cisco Technologies, IIS, Windows Server, TFS, SQL
Education
Portland Community College 2010 — 2011
Science
Portland State University 2008 — 2010
Computer Science
Tulsa Community College 2004 — 2006
Music
George Henries George Henries's Alorica Experience September 2013 - August 2014
Job Event Marketing Representative at Silverleaf Resorts
Industry Marketing and Advertising
Experience
Silverleaf Resorts August 2014 - Present
Alorica September 2013 - August 2014
AIESEC November 2011 - April 2012
AIESEC October 2011 - November 2011
Glendon College Student Union June 2011 - September 2011
AIESEC York, Glendon Campus January 2011 - September 2011
Center City Maxx June 2008 - August 2008
Skills
PowerPoint, Microsoft Excel, Microsoft Word, Photoshop, HTML, InDesign, Illustrator, Graphic Design, After Effects, Social Media, Public Speaking, French, Public Relations, Marketing, Project Management, Brand Management, Promotions, Development of..., Recruiting, Recruitment Advertising, Cash Management, CRM, Leadership Development, Team Leadership, Salesforce.com, Event Planning, Teamwork, Event Management, Time Management
Education
York University 2010 — 2014
iBA, Political Science, Bilingual Honors
Ryerson University 2012 — 2013
McEachern High School 2005 — 2009
High School Diploma
Silverleaf Resorts August 2014 - Present
Alorica September 2013 - August 2014
AIESEC November 2011 - April 2012
AIESEC October 2011 - November 2011
Glendon College Student Union June 2011 - September 2011
AIESEC York, Glendon Campus January 2011 - September 2011
Center City Maxx June 2008 - August 2008
Skills
PowerPoint, Microsoft Excel, Microsoft Word, Photoshop, HTML, InDesign, Illustrator, Graphic Design, After Effects, Social Media, Public Speaking, French, Public Relations, Marketing, Project Management, Brand Management, Promotions, Development of..., Recruiting, Recruitment Advertising, Cash Management, CRM, Leadership Development, Team Leadership, Salesforce.com, Event Planning, Teamwork, Event Management, Time Management
Education
York University 2010 — 2014
iBA, Political Science, Bilingual Honors
Ryerson University 2012 — 2013
McEachern High School 2005 — 2009
High School Diploma
Mark Lysek's Alorica Experience December 2013 - Present
Job Operations Manager at Alorica
Industry Executive Office
Experience
Alorica December 2013 - Present
Coastal Merchant Solutions, LLC January 2012 - 2015
Cox Communications LLC May 2001 - January 2011
First Data Corporation May 1991 - January 2001
Skills
Sales, Strategic Planning, Customer Satisfaction, Account Management, Sales Management, Marketing Strategy, New Business Development, Merchant Services, Web Hosting, Website Development, Video Resumes, Web Marketing, Internet Services, Change Management, Coaching for Excellence, Process Improvement, Team Leadership, Strategic Hiring, Training, Microsoft Office, Salesforce.com, Retail, Call Center, Call Centers, Telecommunications, CRM, Customer Retention, Customer Experience, Direct Sales, Leadership, Team Building, Vendor Management, Online Marketing, Direct Marketing, Market Research, Social Networking, Customer Service, Social Media Marketing, Budgets, Email Marketing, Marketing Communications, Marketing, Business Planning, Analytics, Contract Negotiation, Online Advertising
Education
Troy State University
Bachelor of Business Administration (BBA) IP, Business Administration, Management and Operations
Pensacola State College 1991 — 1993
Associate of Arts and Sciences (AAS), Business, Management, Marketing, and Related Support Services
Alorica December 2013 - Present
Coastal Merchant Solutions, LLC January 2012 - 2015
Cox Communications LLC May 2001 - January 2011
First Data Corporation May 1991 - January 2001
Skills
Sales, Strategic Planning, Customer Satisfaction, Account Management, Sales Management, Marketing Strategy, New Business Development, Merchant Services, Web Hosting, Website Development, Video Resumes, Web Marketing, Internet Services, Change Management, Coaching for Excellence, Process Improvement, Team Leadership, Strategic Hiring, Training, Microsoft Office, Salesforce.com, Retail, Call Center, Call Centers, Telecommunications, CRM, Customer Retention, Customer Experience, Direct Sales, Leadership, Team Building, Vendor Management, Online Marketing, Direct Marketing, Market Research, Social Networking, Customer Service, Social Media Marketing, Budgets, Email Marketing, Marketing Communications, Marketing, Business Planning, Analytics, Contract Negotiation, Online Advertising
Education
Troy State University
Bachelor of Business Administration (BBA) IP, Business Administration, Management and Operations
Pensacola State College 1991 — 1993
Associate of Arts and Sciences (AAS), Business, Management, Marketing, and Related Support Services
Josh Roland Josh Roland's Alorica Experience September 2009 - September 2014
Job Eligibility Specialist at Xerox
Industry Information Technology and Services
Experience
Xerox September 2014 - Present
Alorica September 2009 - September 2014
Hewlett-Packard 2007 - 2008
IBM 2005 - 2006
Skills
Microsoft Excel, Access, Microsoft Office, Call Centers, Microsoft Word, Outlook, Troubleshooting
Education
Red Rocks Community College 1998 — 2000
Xerox September 2014 - Present
Alorica September 2009 - September 2014
Hewlett-Packard 2007 - 2008
IBM 2005 - 2006
Skills
Microsoft Excel, Access, Microsoft Office, Call Centers, Microsoft Word, Outlook, Troubleshooting
Education
Red Rocks Community College 1998 — 2000
Jonah Wass Jonah Wass's Alorica Experience February 2014 - September 2014
Job Computer Networking & Security
Industry Computer & Network Security
Experience
Alorica February 2014 - September 2014
Alorica February 2014 - April 2014
Alorica October 2013 - February 2014
Mollica's Italian Marketplace & Deli July 2013 - September 2013
Teavana March 2013 - April 2013
Freddy's Frozen Custard and Steakburgers August 2011 - February 2013
Skills
Microsoft Office, Data Entry, Linux, Network Security, iOS, Windows XP, Windows 7, Windows 8.1, Android, Mac OS X, iWork, LibreOffice, Biometrics, Data Migration, Wireless Security, Wireless Networking, Computer Security, Software Installation, System Deployment, Virus Removal, Computer Hardware..., Computer Networking, Malware Analysis, Customer Service
Education
Pickens Technical College 2011 — 2012
Alorica February 2014 - September 2014
Alorica February 2014 - April 2014
Alorica October 2013 - February 2014
Mollica's Italian Marketplace & Deli July 2013 - September 2013
Teavana March 2013 - April 2013
Freddy's Frozen Custard and Steakburgers August 2011 - February 2013
Skills
Microsoft Office, Data Entry, Linux, Network Security, iOS, Windows XP, Windows 7, Windows 8.1, Android, Mac OS X, iWork, LibreOffice, Biometrics, Data Migration, Wireless Security, Wireless Networking, Computer Security, Software Installation, System Deployment, Virus Removal, Computer Hardware..., Computer Networking, Malware Analysis, Customer Service
Education
Pickens Technical College 2011 — 2012
Eric Carlisle's Alorica Experience August 2013 - December 2013
Job Credit Cards Specialist at Teleperformance
Industry Outsourcing/Offshoring
Experience
Discover Financial Services April 2015 - Present
Discover Financial Services April 2015 - Present
BioFire Diagnostics, LLC October 2014 - March 2015
Teleperformance June 2014 - October 2014
Kelly Services December 2013 - June 2014
Alorica August 2013 - December 2013
University of Utah Hospitals and Clinics November 2012 - August 2013
Nelson Laboratories, Inc. April 2012 - October 2012
Beans & Brews August 2009 - December 2011
Skills
Customer Service, Technical Support, Sterilization, Laboratory Skills, Direct Patient Care, Management, Inventory, Clean Rooms, Formulation, Quality Control, Supervisory Skills, Barista Training, Customer Satisfaction, Call Centers, Medical Terminology
Education
University of Utah 2010 — 2017
Bachelor's degree, Biology/Psychology
Salt Lake Community College 2007 — 2009
General Education, General Education
Discover Financial Services April 2015 - Present
Discover Financial Services April 2015 - Present
BioFire Diagnostics, LLC October 2014 - March 2015
Teleperformance June 2014 - October 2014
Kelly Services December 2013 - June 2014
Alorica August 2013 - December 2013
University of Utah Hospitals and Clinics November 2012 - August 2013
Nelson Laboratories, Inc. April 2012 - October 2012
Beans & Brews August 2009 - December 2011
Skills
Customer Service, Technical Support, Sterilization, Laboratory Skills, Direct Patient Care, Management, Inventory, Clean Rooms, Formulation, Quality Control, Supervisory Skills, Barista Training, Customer Satisfaction, Call Centers, Medical Terminology
Education
University of Utah 2010 — 2017
Bachelor's degree, Biology/Psychology
Salt Lake Community College 2007 — 2009
General Education, General Education
Brittney Rice Brittney Rice's Alorica Experience June 2012 - October 2012
Job College graduate looking for employment in the communications field.
Industry Higher Education
Experience
Massage Envy Spa March 2014 - Present
Pfeiffer University January 2011 - August 2013
Alorica June 2012 - October 2012
Pfeiffer University 2012 - 2012
Ryla-Alorica June 2011 - August 2011
Skills
Career Development..., Communication, Customer relations, editing, Investigation, Group Work, media productions, Public Relations, Writing, Public Speaking, Editing, Customer Service, Photoshop, Management, Advertising, Social Networking, Social Media, Event Planning, Training, Social Media Marketing, PowerPoint, Research, Microsoft Word, Customer Experience, Microsoft Office, Microsoft Excel, Coaching, Leadership Development, Team Leadership, Marketing Communications, Student Affairs, Customer Satisfaction, Television, Program Development, Entertainment, Email Marketing, Broadcast, Recruiting, Multimedia, Creative Writing, Facebook, Interviews, Critical Thinking, Sales, Fundraising, Networking, Time Management, Windows, Press Releases, Organizational...
Education
Pfeiffer University 2008 — 2012
Bachelor of Arts (B.A.), Organizational Communication, General
John McEachern High School 2005 — 2008
Dual Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Massage Envy Spa March 2014 - Present
Pfeiffer University January 2011 - August 2013
Alorica June 2012 - October 2012
Pfeiffer University 2012 - 2012
Ryla-Alorica June 2011 - August 2011
Skills
Career Development..., Communication, Customer relations, editing, Investigation, Group Work, media productions, Public Relations, Writing, Public Speaking, Editing, Customer Service, Photoshop, Management, Advertising, Social Networking, Social Media, Event Planning, Training, Social Media Marketing, PowerPoint, Research, Microsoft Word, Customer Experience, Microsoft Office, Microsoft Excel, Coaching, Leadership Development, Team Leadership, Marketing Communications, Student Affairs, Customer Satisfaction, Television, Program Development, Entertainment, Email Marketing, Broadcast, Recruiting, Multimedia, Creative Writing, Facebook, Interviews, Critical Thinking, Sales, Fundraising, Networking, Time Management, Windows, Press Releases, Organizational...
Education
Pfeiffer University 2008 — 2012
Bachelor of Arts (B.A.), Organizational Communication, General
John McEachern High School 2005 — 2008
Dual Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Brian M. Vibert's Alorica Experience October 2001 - October 2002
Job Level 2 Technical Support Engineer at Instructure
Industry Internet
Experience
Instructure July 2015 - Present
Instructure December 2014 - July 2015
eBay Inc July 2013 - December 2014
eBay Inc June 2012 - July 2013
eBay Inc November 2011 - June 2012
eBay Inc December 2010 - November 2011
Unisys December 2008 - December 2010
Fastrack Direct/StrollerDepot.com November 2004 - November 2008
Alorica October 2001 - October 2002
Skills
Windows 7, Microsoft Excel, Microsoft Word, Russian, Windows XP Pro, Android, Microsoft Office, Research, Networking, Windows 8, Macro Express, Training, Speed Reading, Memory, Strategic Planning, Customer Service, Project Management, Account Management, E-commerce, CRM, Call Centers, Analytics, Team Leadership, Management, Marketing, SaaS, Leadership
Education
Salt Lake Community College 2005 — 2010
Associates of Pre-Engineering (A.P.E.), Computer Engineering, 3.9
Salt Lake Community College 2005 — 2010
Associate of Science (A.S.), Computer Science, 3.9
Salt Lake Community College 2005 — 2010
Associate of Science (A.S.), English, 3.9
Instructure July 2015 - Present
Instructure December 2014 - July 2015
eBay Inc July 2013 - December 2014
eBay Inc June 2012 - July 2013
eBay Inc November 2011 - June 2012
eBay Inc December 2010 - November 2011
Unisys December 2008 - December 2010
Fastrack Direct/StrollerDepot.com November 2004 - November 2008
Alorica October 2001 - October 2002
Skills
Windows 7, Microsoft Excel, Microsoft Word, Russian, Windows XP Pro, Android, Microsoft Office, Research, Networking, Windows 8, Macro Express, Training, Speed Reading, Memory, Strategic Planning, Customer Service, Project Management, Account Management, E-commerce, CRM, Call Centers, Analytics, Team Leadership, Management, Marketing, SaaS, Leadership
Education
Salt Lake Community College 2005 — 2010
Associates of Pre-Engineering (A.P.E.), Computer Engineering, 3.9
Salt Lake Community College 2005 — 2010
Associate of Science (A.S.), Computer Science, 3.9
Salt Lake Community College 2005 — 2010
Associate of Science (A.S.), English, 3.9
Craig Karpe Craig Karpe's Alorica Experience November 2014 - Present
Job
Industry Information Technology and Services
Experience
Alorica November 2014 - Present
Strategic Staffing Solutions February 2013 - November 2014
TMS Health, a Xerox Company June 2009 - February 2013
JEM Business Solutions - Training and Development January 2008 - April 2009
PRC March 2006 - 2008
Office Depot 1996 - 2004
GE Capital 1988 - 1995
GE - Corporate Information Technology 1987 - 1988
Education
Rutgers College 1983 — 1987
BA
Alorica November 2014 - Present
Strategic Staffing Solutions February 2013 - November 2014
TMS Health, a Xerox Company June 2009 - February 2013
JEM Business Solutions - Training and Development January 2008 - April 2009
PRC March 2006 - 2008
Office Depot 1996 - 2004
GE Capital 1988 - 1995
GE - Corporate Information Technology 1987 - 1988
Education
Rutgers College 1983 — 1987
BA
Shelena Crowe's Alorica Experience July 2013 - May 2014
Job Dental Customer Service Advocate at Cigna
Industry Insurance
Experience
Alorica July 2013 - May 2014
Unemployed June 2012 - July 2013
PRC, LLC September 2011 - June 2012
PRC, LLC April 2011 - August 2011
PRC, LLC November 2010 - March 2011
PRC, LLC August 2008 - October 2010
PRC, LLC September 2007 - July 2008
PRC, LLC October 2006 - August 2007
Skills
Call Center, Customer Service, Troubleshooting, Computer Hardware, Microsoft Office, Data Entry, Team Leadership, Microsoft Word, Microsoft Excel, PowerPoint, Team Building, Outlook, Technical Support, Teamwork, Time Management, Payroll, Remote Desktop, Strategic Planning, Quality Assurance, Call Centers, Customer Satisfaction
Education
SJR State College 2014 — 2016
Bachelor's Degree, Organizational Management
Saint Leo University 2013 — 2014
Bachelor of Arts (B.A.), Business Administration, Management
SJR State College 2007 — 2013
Associate of Arts (A.A.)
SJR State College 2007 — 2013
Associate of Science (A.S.), Business Administration
Crescent City Jr. Sr. High School 1996 — 2001
High School Diploma
Alorica July 2013 - May 2014
Unemployed June 2012 - July 2013
PRC, LLC September 2011 - June 2012
PRC, LLC April 2011 - August 2011
PRC, LLC November 2010 - March 2011
PRC, LLC August 2008 - October 2010
PRC, LLC September 2007 - July 2008
PRC, LLC October 2006 - August 2007
Skills
Call Center, Customer Service, Troubleshooting, Computer Hardware, Microsoft Office, Data Entry, Team Leadership, Microsoft Word, Microsoft Excel, PowerPoint, Team Building, Outlook, Technical Support, Teamwork, Time Management, Payroll, Remote Desktop, Strategic Planning, Quality Assurance, Call Centers, Customer Satisfaction
Education
SJR State College 2014 — 2016
Bachelor's Degree, Organizational Management
Saint Leo University 2013 — 2014
Bachelor of Arts (B.A.), Business Administration, Management
SJR State College 2007 — 2013
Associate of Arts (A.A.)
SJR State College 2007 — 2013
Associate of Science (A.S.), Business Administration
Crescent City Jr. Sr. High School 1996 — 2001
High School Diploma
Leon Gardner's Alorica Experience June 2013 - August 2013
Job Student at Palm Beach Atlantic University
Industry Electrical/Electronic Manufacturing
Experience
ABNS Consultancy Services October 2013 - November 2013
Alorica June 2013 - August 2013
Skills
Customer Service, Customer Experience, Customer Engagement, Customer Support, Customer Satisfaction, Computers, Electronics, Communication, Team-oriented, Teamwork
Education
Palm Beach Atlantic University 2010 — 2015
Psychology
ABNS Consultancy Services October 2013 - November 2013
Alorica June 2013 - August 2013
Skills
Customer Service, Customer Experience, Customer Engagement, Customer Support, Customer Satisfaction, Computers, Electronics, Communication, Team-oriented, Teamwork
Education
Palm Beach Atlantic University 2010 — 2015
Psychology
Bobbi Hobbs Bobbi Hobbs's Alorica Experience December 2014 - June 2015
Job Intern at Too Many Legs Animation Studios
Industry Animation
Experience
DOMINOS PIZZA INC June 2015 - Present
Freelance Artist June 2011 - Present
Alorica December 2014 - June 2015
Too Many Legs Animation Studios March 2014 - June 2014
Skills
Maya, Photoshop, Animation, Computer Animation, Illustrator, Traditional Animation, 3D Modeling, Storyboarding, Drawing, Adobe Creative Suite, Character Animation, Concept Design, 3D, Motion Graphics
Education
The Art Institute of Salt Lake City 2011 — 2015
Bachelor of Science (BS), Media Arts and Animation
Salt Lake Community College
Associate's degree, General Studies
DOMINOS PIZZA INC June 2015 - Present
Freelance Artist June 2011 - Present
Alorica December 2014 - June 2015
Too Many Legs Animation Studios March 2014 - June 2014
Skills
Maya, Photoshop, Animation, Computer Animation, Illustrator, Traditional Animation, 3D Modeling, Storyboarding, Drawing, Adobe Creative Suite, Character Animation, Concept Design, 3D, Motion Graphics
Education
The Art Institute of Salt Lake City 2011 — 2015
Bachelor of Science (BS), Media Arts and Animation
Salt Lake Community College
Associate's degree, General Studies
James Flaumenbaum James Flaumenbaum's Alorica Experience January 2013 - March 2014
Job IT Engineer at Palm Partners, LLC
Industry Health, Wellness and Fitness
Experience
Palm Partners, LLC March 2014 - Present
Alorica January 2013 - March 2014
UPS December 2012 - December 2012
MyTechHelp.com October 2012 - December 2012
PC Professor September 2011 - July 2012
N/A January 2009 - July 2012
Ken Sneeden & Associates, LLC January 1993 - January 2009
Skills
Microsoft Office, Photoshop, Illustrator, Encore, After Effects, Flash, Dreamweaver, Video Editing, Lightwave, Troubleshooting, MCTS, Windows 7, Server+, Computer Hardware, Help Desk Support, Microsoft Certified..., Servers, Software Installation, Microsoft Exchange, Switches, Windows Server, Technical Support, Windows Vista, XP, Microsoft Certified..., Superior Computer Skills, Windows XP
Education
PC Professor 2011 — 2012
Certificate Program, CompTIA A+, Network+, Server+ & Security+, MCITP: Enterprise Administrator on Windows Server 2008 R2
Ringling School of Art and Design 1989 — 1992
Computer Animation
Palm Partners, LLC March 2014 - Present
Alorica January 2013 - March 2014
UPS December 2012 - December 2012
MyTechHelp.com October 2012 - December 2012
PC Professor September 2011 - July 2012
N/A January 2009 - July 2012
Ken Sneeden & Associates, LLC January 1993 - January 2009
Skills
Microsoft Office, Photoshop, Illustrator, Encore, After Effects, Flash, Dreamweaver, Video Editing, Lightwave, Troubleshooting, MCTS, Windows 7, Server+, Computer Hardware, Help Desk Support, Microsoft Certified..., Servers, Software Installation, Microsoft Exchange, Switches, Windows Server, Technical Support, Windows Vista, XP, Microsoft Certified..., Superior Computer Skills, Windows XP
Education
PC Professor 2011 — 2012
Certificate Program, CompTIA A+, Network+, Server+ & Security+, MCITP: Enterprise Administrator on Windows Server 2008 R2
Ringling School of Art and Design 1989 — 1992
Computer Animation
Tasha LaSane Tasha LaSane's Alorica Experience January 2013 - Present
Job Sales Rep at Alorica
Industry Medical Practice
Experience
Alorica January 2013 - Present
Md. Nasirul Huq, M.D., PA March 2007 - August 2012
Skills
Direct Patient Care, Quality Patient Care, Back Office, Office Administration, Call Centers, Direct Sales, Customer Service, Customer Satisfaction, Microsoft Office, Microsoft Excel, Microsoft Word, Team Building, Vital Signs, Medical Records, Medical Assisting, Management, Appointment Scheduling, Medical Terminology, Medical Billing
Education
Rasmussen College-Florida 2008 — 2012
Bachelor's degree, Business Management
Rasmussen College-Florida 2005 — 2007
Associate of Science (AS), Medical Assistant
Alorica January 2013 - Present
Md. Nasirul Huq, M.D., PA March 2007 - August 2012
Skills
Direct Patient Care, Quality Patient Care, Back Office, Office Administration, Call Centers, Direct Sales, Customer Service, Customer Satisfaction, Microsoft Office, Microsoft Excel, Microsoft Word, Team Building, Vital Signs, Medical Records, Medical Assisting, Management, Appointment Scheduling, Medical Terminology, Medical Billing
Education
Rasmussen College-Florida 2008 — 2012
Bachelor's degree, Business Management
Rasmussen College-Florida 2005 — 2007
Associate of Science (AS), Medical Assistant
Janelle McCarren Janelle McCarren's Alorica Experience August 2007 - August 2008
Job Intern at World Affairs Council of Rhode Island
Industry
Experience
World Affairs Council of Rhode Island February 2015 - Present
The Importer September 2011 - May 2012
Dillards September 2008 - December 2010
Alorica August 2007 - August 2008
Twin Lakes Christian Center May 2006 - August 2007
Skills
Customer Service, Sales, Social Media, Problem Solving, Cultural Awareness, Leadership, Teamwork, Interviewing Skills, NGOs, Training, Applied Anthropology, Budgets, Cultural Anthropology, PowerPoint
Education
Rhode Island College 2012 — 2015
Bachelor’s Degree, Anthropology & Certificate in International Nongovernmental Organizations, Senior
World Affairs Council of Rhode Island February 2015 - Present
The Importer September 2011 - May 2012
Dillards September 2008 - December 2010
Alorica August 2007 - August 2008
Twin Lakes Christian Center May 2006 - August 2007
Skills
Customer Service, Sales, Social Media, Problem Solving, Cultural Awareness, Leadership, Teamwork, Interviewing Skills, NGOs, Training, Applied Anthropology, Budgets, Cultural Anthropology, PowerPoint
Education
Rhode Island College 2012 — 2015
Bachelor’s Degree, Anthropology & Certificate in International Nongovernmental Organizations, Senior
Monesh Balla Monesh Balla's Alorica Experience November 2014 - Present
Job Data Mining Analyst
Industry Information Technology and Services
Experience
Alorica November 2014 - Present
Walt Disney World June 2014 - November 2014
Oklahoma State University March 2013 - June 2014
International Ground Source Heat Pump Association May 2013 - August 2013
Skills
SAS programming, Data Mining, SAS EG, SQL, Microsoft SQL Server, Tableau, Toad, SAS E-Miner, Teradata, ETL, HTML, JavaScript, C#, Business Analysis, MySQL, PHP, Visual Basic, ASP.NET, Informatica, Oracle, JMP, Dreamweaver, SPSS, Predictive Modeling, Regression Analysis, Cluster Analysis, Forecasting, Time Series Analysis, Decision Trees, MS Office Suite
Education
Oklahoma State University 2012 — 2014
MS in Management Information Systems, Business Analytics
Sam Houston State University 2009 — 2011
BBA, Management Information Systems
Alorica November 2014 - Present
Walt Disney World June 2014 - November 2014
Oklahoma State University March 2013 - June 2014
International Ground Source Heat Pump Association May 2013 - August 2013
Skills
SAS programming, Data Mining, SAS EG, SQL, Microsoft SQL Server, Tableau, Toad, SAS E-Miner, Teradata, ETL, HTML, JavaScript, C#, Business Analysis, MySQL, PHP, Visual Basic, ASP.NET, Informatica, Oracle, JMP, Dreamweaver, SPSS, Predictive Modeling, Regression Analysis, Cluster Analysis, Forecasting, Time Series Analysis, Decision Trees, MS Office Suite
Education
Oklahoma State University 2012 — 2014
MS in Management Information Systems, Business Analytics
Sam Houston State University 2009 — 2011
BBA, Management Information Systems
Connor Kim Connor Kim's Alorica Experience July 2014 - October 2014
Job Information Technology and Services Professional
Industry Information Technology and Services
Experience
West Coast Consulting October 2014 - November 2014
Alorica July 2014 - October 2014
Unisys November 2011 - August 2013
Unisys 2011 - 2013
Skills
Computer Program, Computer Hardware, Computer Repair, Computer Security, Computer Maintenance, Active Directory, DNS, Hardware, Help Desk Support, Microsoft Exchange, Network Administration, Operating Systems, Servers, Software Installation, Technical Support, VMware, VPN, Windows 7, Windows Server, Windows XP, Networking, Troubleshooting, Windows, Linux, Microsoft Office, System Administration, Network Security, Software, Management, Team Building, Cloud Computing, Technical Recruiting
Education
Salt Lake Community College
West Coast Consulting October 2014 - November 2014
Alorica July 2014 - October 2014
Unisys November 2011 - August 2013
Unisys 2011 - 2013
Skills
Computer Program, Computer Hardware, Computer Repair, Computer Security, Computer Maintenance, Active Directory, DNS, Hardware, Help Desk Support, Microsoft Exchange, Network Administration, Operating Systems, Servers, Software Installation, Technical Support, VMware, VPN, Windows 7, Windows Server, Windows XP, Networking, Troubleshooting, Windows, Linux, Microsoft Office, System Administration, Network Security, Software, Management, Team Building, Cloud Computing, Technical Recruiting
Education
Salt Lake Community College
Eve Rodriguez Eve Rodriguez's Alorica Experience November 2011 - March 2012
Job Retail Professional
Industry Retail
Experience
The Home Depot 2012 - 2013
Alorica November 2011 - March 2012
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Outlook, 50 wpm, Spanish-English
Education
Robert Morgan Educational Center 2007 — 2011
The Home Depot 2012 - 2013
Alorica November 2011 - March 2012
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Outlook, 50 wpm, Spanish-English
Education
Robert Morgan Educational Center 2007 — 2011
Jennifer Luker's Alorica Experience November 2006 - March 2008
Job Web Programmer at Deseret Digital Media
Industry Computer Software
Experience
Deseret Digital Media March 2012 - Present
Equitable Life & Casualty November 2011 - March 2012
GoSocial Online March 2011 - December 2011
Unicity International January 2010 - October 2011
Dunhill Vacations February 2008 - January 2010
Alorica November 2006 - March 2008
Alorica Inc November 2006 - January 2008
Access Software November 1997 - May 1999
Skills
jQuery, PHP, MySQL, Web Applications, MVC, Microsoft SQL Server, CSS, Zend Framework, Scrum, Apache, HTML, Web Development, CMS, Database Design, Wordpress, JavaScript, Front-end, Linux, Databases, SQL, LAMP, Mootools, OOP, Node.js, MongoDB, XML, HTML 5, XHTML, AJAX, JSON, REST, Agile Methodologies, Zend, PHP Frameworks, PHP Applications, Solr, React, SEO, HTML5
Education
Salt Lake Community College 2005 — 2007
Computer Science
Salt Lake Community College 2005 — 2007
Mathematics
Salt Lake Community College 2005 — 2007
Computer Science; Software Engineering, Mathematics
Western International University 2004 — 2005
Computer Science
Western International University 2004 — 2005
Computer Science
Deseret Digital Media March 2012 - Present
Equitable Life & Casualty November 2011 - March 2012
GoSocial Online March 2011 - December 2011
Unicity International January 2010 - October 2011
Dunhill Vacations February 2008 - January 2010
Alorica November 2006 - March 2008
Alorica Inc November 2006 - January 2008
Access Software November 1997 - May 1999
Skills
jQuery, PHP, MySQL, Web Applications, MVC, Microsoft SQL Server, CSS, Zend Framework, Scrum, Apache, HTML, Web Development, CMS, Database Design, Wordpress, JavaScript, Front-end, Linux, Databases, SQL, LAMP, Mootools, OOP, Node.js, MongoDB, XML, HTML 5, XHTML, AJAX, JSON, REST, Agile Methodologies, Zend, PHP Frameworks, PHP Applications, Solr, React, SEO, HTML5
Education
Salt Lake Community College 2005 — 2007
Computer Science
Salt Lake Community College 2005 — 2007
Mathematics
Salt Lake Community College 2005 — 2007
Computer Science; Software Engineering, Mathematics
Western International University 2004 — 2005
Computer Science
Western International University 2004 — 2005
Computer Science
César A. Nieto César A. Nieto's Alorica Experience November 2013 - September 2014
Job CAE1 Priority Bulk Representative at Comcast
Industry Information Technology and Services
Experience
Comcast March 2015 - Present
César IT September 2007 - Present
Higher One December 2014 - March 2015
Alorica November 2013 - September 2014
CompTech Care LLC June 2007 - August 2007
Nature Coast Linen Services, LLC December 2004 - June 2007
Banco Santander July 1996 - June 2001
Banco Interandino August 1995 - June 1996
CERPER S.A. 1994 - 1995
Skills
IT Management, Server Administration, Network Administration, Wireless Networking, Software Development, Web Development, Computer Hardware, Computer Software..., Network Security, Security, Cloud Computing, Information Technology, SQL, System Deployment, Databases, System Administration, Troubleshooting, Microsoft SQL Server, Operating Systems, Microsoft Technologies, Disaster Recovery, Windows Server, Project Management, Software Project..., Switches, IP, IT Operations, Wireless, Data Center, Business Intelligence
Education
Tecsup 1993 — 1994
Technician, Computer Networking
Pontificia Universidad Católica del Perú 1991 — 1992
Computer Centers Administration
Cibertec 1990 — 1991
Associate's degree, Software Development, Networking
Universidad Inca Garcilaso de la Vega 1983 — 1990
Bachelor, Accounting
C.E.P. Albert Schweitzer 1971 — 1982
High School
Comcast March 2015 - Present
César IT September 2007 - Present
Higher One December 2014 - March 2015
Alorica November 2013 - September 2014
CompTech Care LLC June 2007 - August 2007
Nature Coast Linen Services, LLC December 2004 - June 2007
Banco Santander July 1996 - June 2001
Banco Interandino August 1995 - June 1996
CERPER S.A. 1994 - 1995
Skills
IT Management, Server Administration, Network Administration, Wireless Networking, Software Development, Web Development, Computer Hardware, Computer Software..., Network Security, Security, Cloud Computing, Information Technology, SQL, System Deployment, Databases, System Administration, Troubleshooting, Microsoft SQL Server, Operating Systems, Microsoft Technologies, Disaster Recovery, Windows Server, Project Management, Software Project..., Switches, IP, IT Operations, Wireless, Data Center, Business Intelligence
Education
Tecsup 1993 — 1994
Technician, Computer Networking
Pontificia Universidad Católica del Perú 1991 — 1992
Computer Centers Administration
Cibertec 1990 — 1991
Associate's degree, Software Development, Networking
Universidad Inca Garcilaso de la Vega 1983 — 1990
Bachelor, Accounting
C.E.P. Albert Schweitzer 1971 — 1982
High School
Marquis Allen Marquis Allen's Alorica Experience June 1996 - March 2005
Job Team Manager / Analytics and Workforce Management Specialist
Industry Telecommunications
Experience
Frontier Communications March 2015 - Present
R-Systems April 2005 - March 2015
Webconverse Inc. April 2005 - January 2010
Good Technology 2005 - 2008
JetBlue Airways 2006 - 2006
Alorica June 1996 - March 2005
Packard Bell NEC 1996 - 2000
Bard Access Systems 1992 - 1993
Skills
Workforce Management, Team Management, Customer Service, Call Center, Account Management, Technical Support, Outsourcing, Troubleshooting, Telecommunications, Process Improvement, Customer Satisfaction, SaaS, Contact Centers, Computer Hardware, Vendor Management, Customer Experience, Team Building, Performance Management, Management, Business Strategy, Project Management, Forecasting, Solution Selling, Business Analysis, Strategic Planning, BPO, Windows, Business Development, Program Management, Change Management, Cloud Computing, Leadership, Software Documentation, VoIP, Sales Operations, Integration, Microsoft Office, CRM, Operations Management, Cisco Technologies, Mobile Devices, Project Planning, Enterprise Software, Business Process..., Call Centers, Quality Assurance, Team Leadership, Analysis, Analytics, Cross-functional Team...
Education
Stevens-Henager College-Murray 2011 — 2012
Associate of Science (AS)
Salt Lake Community College 1996 — 1997
Associate's degree
Frontier Communications March 2015 - Present
R-Systems April 2005 - March 2015
Webconverse Inc. April 2005 - January 2010
Good Technology 2005 - 2008
JetBlue Airways 2006 - 2006
Alorica June 1996 - March 2005
Packard Bell NEC 1996 - 2000
Bard Access Systems 1992 - 1993
Skills
Workforce Management, Team Management, Customer Service, Call Center, Account Management, Technical Support, Outsourcing, Troubleshooting, Telecommunications, Process Improvement, Customer Satisfaction, SaaS, Contact Centers, Computer Hardware, Vendor Management, Customer Experience, Team Building, Performance Management, Management, Business Strategy, Project Management, Forecasting, Solution Selling, Business Analysis, Strategic Planning, BPO, Windows, Business Development, Program Management, Change Management, Cloud Computing, Leadership, Software Documentation, VoIP, Sales Operations, Integration, Microsoft Office, CRM, Operations Management, Cisco Technologies, Mobile Devices, Project Planning, Enterprise Software, Business Process..., Call Centers, Quality Assurance, Team Leadership, Analysis, Analytics, Cross-functional Team...
Education
Stevens-Henager College-Murray 2011 — 2012
Associate of Science (AS)
Salt Lake Community College 1996 — 1997
Associate's degree
Kristin Morton Kristin Morton's Alorica Experience 2014 - 2015
Job Customer service/secretarial
Industry Hospitality
Experience
Alorica 2014 - 2015
Skills
Troubleshooting, Technical Support, Customer Service, Computer Hardware, Windows 7, Windows, Windows XP, Active Directory, Microsoft Excel, Windows Server
Education
Rasmussen College 2015 — 2019
Paralegal, Legal Assistant/Paralegal
Alorica 2014 - 2015
Skills
Troubleshooting, Technical Support, Customer Service, Computer Hardware, Windows 7, Windows, Windows XP, Active Directory, Microsoft Excel, Windows Server
Education
Rasmussen College 2015 — 2019
Paralegal, Legal Assistant/Paralegal
Theresa Branch Theresa Branch's Alorica Experience June 2011 - August 2011
Job Co Owner at Sky's the Limit Cleaning Co.,LLC
Industry Computer Software
Experience
PNC April 2015 - Present
Sky's the Limit Cleaning Co.,LLC February 2015 - Present
PNC August 2014 - Present
PNC August 2013 - August 2014
Forever 21 February 2013 - August 2013
LGC Associates June 2011 - August 2013
Best Buddies International January 2013 - May 2013
EXPRESS November 2012 - March 2013
PNC June 2012 - August 2012
Alorica June 2011 - August 2011
Skills
C++ programming, Visual Basic, Web Development, Some knowledge of..., Operating Systems, MS Word, MS Excel, Java, PowerPoint, Business Communications, Can work in a team or..., Call Center, Customer Service, Laptops, Microsoft Office, Lotus Notes, NetBeans, Software, Data Entry, Time Management, Sales, Gantt Charts, Interviews, Microsoft Excel, Call Centers
Education
Robert Morris University 2009 — 2013
Bachelor of Science (BS), Computer Information Systems, 3.00
Robert Morris University 2009 — 2013
Bachelor's degree, Computer Information Systems
PNC April 2015 - Present
Sky's the Limit Cleaning Co.,LLC February 2015 - Present
PNC August 2014 - Present
PNC August 2013 - August 2014
Forever 21 February 2013 - August 2013
LGC Associates June 2011 - August 2013
Best Buddies International January 2013 - May 2013
EXPRESS November 2012 - March 2013
PNC June 2012 - August 2012
Alorica June 2011 - August 2011
Skills
C++ programming, Visual Basic, Web Development, Some knowledge of..., Operating Systems, MS Word, MS Excel, Java, PowerPoint, Business Communications, Can work in a team or..., Call Center, Customer Service, Laptops, Microsoft Office, Lotus Notes, NetBeans, Software, Data Entry, Time Management, Sales, Gantt Charts, Interviews, Microsoft Excel, Call Centers
Education
Robert Morris University 2009 — 2013
Bachelor of Science (BS), Computer Information Systems, 3.00
Robert Morris University 2009 — 2013
Bachelor's degree, Computer Information Systems
Christine Salera Christine Salera's Alorica Experience September 2011 - January 2014
Job General Manager Human Resources at SMS Millcraft
Industry Information Technology and Services
Experience
SMS Technical Services LLC January 2014 - Present
Alorica September 2011 - January 2014
Tenova Core October 2005 - March 2011
International Masters Publishers 1993 - 2005
Skills
Human Resources, Workforce Planning, Talent Acquisition, Onboarding, New Hire Orientations, FMLA, Compensation & Benefit, Performance Management, Employee Relations, HRIS, Employee Engagement, Recruiting, HR Policies, Talent Management, Benefits Administration, Applicant Tracking..., Employee Benefits, Succession Planning, Technical Recruiting, Personnel Management, College Recruiting, Labor Relations, Taleo, Deferred Compensation, Performance Appraisal, Exit Interviews, Management, Internet Recruiting, Interviews, Leadership, Sourcing, EEOC, Contract Negotiation
Education
Point Park University
Bachelor of Science (B.S.), Human Resources Management
SMS Technical Services LLC January 2014 - Present
Alorica September 2011 - January 2014
Tenova Core October 2005 - March 2011
International Masters Publishers 1993 - 2005
Skills
Human Resources, Workforce Planning, Talent Acquisition, Onboarding, New Hire Orientations, FMLA, Compensation & Benefit, Performance Management, Employee Relations, HRIS, Employee Engagement, Recruiting, HR Policies, Talent Management, Benefits Administration, Applicant Tracking..., Employee Benefits, Succession Planning, Technical Recruiting, Personnel Management, College Recruiting, Labor Relations, Taleo, Deferred Compensation, Performance Appraisal, Exit Interviews, Management, Internet Recruiting, Interviews, Leadership, Sourcing, EEOC, Contract Negotiation
Education
Point Park University
Bachelor of Science (B.S.), Human Resources Management
Brandy Stockdale Brandy Stockdale's Alorica Experience April 2014 - Present
Job Operations Supervisor Aetna
Industry Hospital & Health Care
Experience
Alorica April 2014 - Present
PCF - Publishers Circulation Fulfillment July 2010 - Present
PCF - Publishers Circulation Fulfillment July 2012 - November 2012
PCF - Publishers Circulation Fulfillment July 2010 - July 2012
Bureau of the Census April 2010 - July 2010
Navy Federal Credit Union April 2006 - November 2009
Skills
Supervisory Experience, Customer Service, Technical Support, Customer Acquisition, Customer Retention, Customer Satisfaction, Communication Skills, Supervisory Skills, Computer Proficiency, Focus Groups, Microsoft Excel, Microsoft Word, Siebel, Outlook, Witness, Team Building, Dependable Team Player, Avaya, File Management, Troubleshooting, Key Performance...
Education
Pensacola Junior College 2003 — 2004
Credits towards AA, Business, Management, Marketing, and Related Support Services
Escambia High School 1994 — 1997
High School Diploma, General Studies
Alorica April 2014 - Present
PCF - Publishers Circulation Fulfillment July 2010 - Present
PCF - Publishers Circulation Fulfillment July 2012 - November 2012
PCF - Publishers Circulation Fulfillment July 2010 - July 2012
Bureau of the Census April 2010 - July 2010
Navy Federal Credit Union April 2006 - November 2009
Skills
Supervisory Experience, Customer Service, Technical Support, Customer Acquisition, Customer Retention, Customer Satisfaction, Communication Skills, Supervisory Skills, Computer Proficiency, Focus Groups, Microsoft Excel, Microsoft Word, Siebel, Outlook, Witness, Team Building, Dependable Team Player, Avaya, File Management, Troubleshooting, Key Performance...
Education
Pensacola Junior College 2003 — 2004
Credits towards AA, Business, Management, Marketing, and Related Support Services
Escambia High School 1994 — 1997
High School Diploma, General Studies
Donald Reddick Donald Reddick's Alorica Experience June 2014 - October 2014
Job Student at St Johns River State College
Industry Fine Art
Experience
Alorica June 2014 - October 2014
Heichel Plumbing March 2008 - May 2009
The Event Source November 2007 - March 2008
Papa John's International August 2007 - November 2007
The Event Source October 2005 - December 2006
US Army October 2001 - June 2005
Skills
Photoshop, Figure Drawing, Acrylic Painting, Ceramic, Painting, Drawing, Art, Fine Art, Photography, Illustrator, Sculpture, Microsoft Office, Illustration, Graphic Design, Word, Oil Painting, Visual Arts, Printmaking, Contemporary Art, Excel, PowerPoint, Acrylic, Arts, Editing, Digital Photography, Mixed Media, Portraits, Event Planning, Event Management, Art Education, Adobe Creative Suite, Watercolor, Computer Hardware, Portrait Painting, Digital Art, Mac, Screen Printing, Fine Art Photography, Image Editing, Sketching, Image Manipulation, Ceramic Sculpture, Collage, Graphic Arts, Artistic Abilities, Comfortable working..., Perspective Drawings, Supply Chain Management, Military Small Arms...
Education
Saint Johns River State College 2011 — 2014
Associate of Science (A.S.), Fine and Studio Arts
Seminole Community College 2009 — 2014
Associate of Arts (A.A.), General Studies
Alorica June 2014 - October 2014
Heichel Plumbing March 2008 - May 2009
The Event Source November 2007 - March 2008
Papa John's International August 2007 - November 2007
The Event Source October 2005 - December 2006
US Army October 2001 - June 2005
Skills
Photoshop, Figure Drawing, Acrylic Painting, Ceramic, Painting, Drawing, Art, Fine Art, Photography, Illustrator, Sculpture, Microsoft Office, Illustration, Graphic Design, Word, Oil Painting, Visual Arts, Printmaking, Contemporary Art, Excel, PowerPoint, Acrylic, Arts, Editing, Digital Photography, Mixed Media, Portraits, Event Planning, Event Management, Art Education, Adobe Creative Suite, Watercolor, Computer Hardware, Portrait Painting, Digital Art, Mac, Screen Printing, Fine Art Photography, Image Editing, Sketching, Image Manipulation, Ceramic Sculpture, Collage, Graphic Arts, Artistic Abilities, Comfortable working..., Perspective Drawings, Supply Chain Management, Military Small Arms...
Education
Saint Johns River State College 2011 — 2014
Associate of Science (A.S.), Fine and Studio Arts
Seminole Community College 2009 — 2014
Associate of Arts (A.A.), General Studies
Albert Essandoh, Phd Albert Essandoh, Phd's Alorica Experience September 2004 - December 2007
Job Experienced Knowledge Management and Education Maangement Consultant
Industry Management Consulting
Experience
ESSACO Global Consultants July 2012 - Present
Spartan College of Aeronautics & Technology August 2013 - Present
Southwestern Christian University January 2011 - Present
St. Gregorys University September 2010 - August 2013
SWOSU January 2009 - June 2010
Envivo LLC May 2007 - June 2008
Alorica September 2004 - December 2007
FORA International Ltd. May 1995 - October 2002
University of Southern Denmark 1993 - 1994
Skills
Java, Operations Management, Coaching, Curriculum Development, Organizational..., Change Management, Leadership, Strategic Planning, Performance Management, Management Consulting, Management, Business Strategy, Team Management, Leadership Development, Public Speaking, Staff Development, Teaching, Analysis, Team Leadership, Business Planning, Higher Education, Customer Service, Data Analysis, Training, Program Management, Team Building, Nonprofits, Executive Coaching, Consulting, Curriculum Design, Policy, Instructional Design, Project Planning, Process Improvement, Project Management, Recruiting, Telecommunications, Marketing, Research, Performance Improvement, Strategy, Human Resources, Culture Change, Workshop Facilitation, Networking, Adult Education, Training Delivery, Business Process..., Organizational Learning, E-Learning
Education
Walden University 2006 — 2013
PhD, Applied Management and Decision Sciences
Oral Roberts University 2000 — 2003
University of Ghana 1989 — 1993
Bachelor of Science (B.Sc.), Computer Science and Physics
ESSACO Global Consultants July 2012 - Present
Spartan College of Aeronautics & Technology August 2013 - Present
Southwestern Christian University January 2011 - Present
St. Gregorys University September 2010 - August 2013
SWOSU January 2009 - June 2010
Envivo LLC May 2007 - June 2008
Alorica September 2004 - December 2007
FORA International Ltd. May 1995 - October 2002
University of Southern Denmark 1993 - 1994
Skills
Java, Operations Management, Coaching, Curriculum Development, Organizational..., Change Management, Leadership, Strategic Planning, Performance Management, Management Consulting, Management, Business Strategy, Team Management, Leadership Development, Public Speaking, Staff Development, Teaching, Analysis, Team Leadership, Business Planning, Higher Education, Customer Service, Data Analysis, Training, Program Management, Team Building, Nonprofits, Executive Coaching, Consulting, Curriculum Design, Policy, Instructional Design, Project Planning, Process Improvement, Project Management, Recruiting, Telecommunications, Marketing, Research, Performance Improvement, Strategy, Human Resources, Culture Change, Workshop Facilitation, Networking, Adult Education, Training Delivery, Business Process..., Organizational Learning, E-Learning
Education
Walden University 2006 — 2013
PhD, Applied Management and Decision Sciences
Oral Roberts University 2000 — 2003
University of Ghana 1989 — 1993
Bachelor of Science (B.Sc.), Computer Science and Physics
La Tasha Roberts La Tasha Roberts's Alorica Experience February 2011 - Present
Job Artist, Author, Entrepreneur, Personal Trainer, Quality Assurance Specialist (Alorica) at American Honda
Industry Fine Art
Experience
Alorica February 2011 - Present
American Honda February 2011 - Present
American Honda December 2006 - February 2011
American Honda August 2005 - December 2006
Michael's Arts & Crafts May 2003 - August 2005
Skills
Hip Hop, Dance Instruction
Education
University of Phoenix 2008 — 2012
Bachelor, Business Administration
University of Phoenix 2006 — 2012
Bachelors Degree in Business Administration, progress and
University of Phoenix 2006 — 2008
Associate, Business Management
Riverside City College
N/, General Education
University of Phoenix
Associates Degree; Associates Degree obtained, Business Management; ending
Alorica February 2011 - Present
American Honda February 2011 - Present
American Honda December 2006 - February 2011
American Honda August 2005 - December 2006
Michael's Arts & Crafts May 2003 - August 2005
Skills
Hip Hop, Dance Instruction
Education
University of Phoenix 2008 — 2012
Bachelor, Business Administration
University of Phoenix 2006 — 2012
Bachelors Degree in Business Administration, progress and
University of Phoenix 2006 — 2008
Associate, Business Management
Riverside City College
N/, General Education
University of Phoenix
Associates Degree; Associates Degree obtained, Business Management; ending
Linda Timson Linda Timson's Alorica Experience March 2013 - September 2013
Job Insurance Agent at Bankers Life and Casualty Company
Industry Information Technology and Services
Experience
Bankers Life and Casualty Company December 2013 - Present
Alorica March 2013 - September 2013
Walmart Stores Inc November 1989 - January 2009
Skills
Time Management, Training, PowerPoint, Customer Service, Social Networking, Data Entry, Microsoft Office, Microsoft Word, Access, Recruiting, Microsoft Excel, Public Speaking, Employee Relations, Leadership Development, Inventory Management, Communication Skills, Creative Merchandising, Process Scheduler, Event Planning, Outlook, Leadership, Team Building, Employee Training, Teamwork, Payroll, Word, Excel, Critical Thinking, Problem Solving, Social Media, Adobe Acrobat, Photoshop, OS X, Networking, Human Resources, Team Leadership, Retail, Coaching, Hands-on Training, Analysis, Staff Development, Benefits Administration, Scheduling, Health Insurance, Life Insurance, Medicare, Indexed Annuities
Education
Rasmussen College 2009 — 2012
Bachelor of Science, Business Management, IT, 3.95
Rasmussen College-Florida 2009 — 2012
Bachelor of Science, Business Management, HR, 3.95
U.S. Army, Military Police
Bankers Life and Casualty Company December 2013 - Present
Alorica March 2013 - September 2013
Walmart Stores Inc November 1989 - January 2009
Skills
Time Management, Training, PowerPoint, Customer Service, Social Networking, Data Entry, Microsoft Office, Microsoft Word, Access, Recruiting, Microsoft Excel, Public Speaking, Employee Relations, Leadership Development, Inventory Management, Communication Skills, Creative Merchandising, Process Scheduler, Event Planning, Outlook, Leadership, Team Building, Employee Training, Teamwork, Payroll, Word, Excel, Critical Thinking, Problem Solving, Social Media, Adobe Acrobat, Photoshop, OS X, Networking, Human Resources, Team Leadership, Retail, Coaching, Hands-on Training, Analysis, Staff Development, Benefits Administration, Scheduling, Health Insurance, Life Insurance, Medicare, Indexed Annuities
Education
Rasmussen College 2009 — 2012
Bachelor of Science, Business Management, IT, 3.95
Rasmussen College-Florida 2009 — 2012
Bachelor of Science, Business Management, HR, 3.95
U.S. Army, Military Police
Linda Post Linda Post's Alorica Experience May 2006 - August 2007
Job Dedicated Military Specialist Recruiter
Industry Construction
Experience
Bechtel Corporation October 2013 - Present
The Shaw Group September 2011 - May 2012
Bechtel November 2008 - February 2010
Bechtel April 2008 - November 2008
CCC GROUP, INC. August 2007 - February 2008
ALORICA May 2006 - August 2007
TOYS R US September 2005 - May 2006
SELF June 2002 - May 2006
LABOR CONTRACTING SERVICES, INC January 1993 - April 2002
Skills
Talent Acquisition, Human Resources, Recruiting, Onboarding, Team Building, Workforce Management, Asset Managment, Employee Benefits, Business Development, Community Outreach, HR Consulting, Grant Writing, HRIS, Keyword Research, Leadership, Labor Relations, Microsoft Office, Contract Negotiation, Outsourcing, Strategic Planning, Customer Service, Creative Writing, Training, Process Improvement, Construction, Temporary Placement, Management, Payroll, Hiring, FMLA, Employee Relations, Asset Management
Education
Riverside Community College
NONE
Bechtel Corporation October 2013 - Present
The Shaw Group September 2011 - May 2012
Bechtel November 2008 - February 2010
Bechtel April 2008 - November 2008
CCC GROUP, INC. August 2007 - February 2008
ALORICA May 2006 - August 2007
TOYS R US September 2005 - May 2006
SELF June 2002 - May 2006
LABOR CONTRACTING SERVICES, INC January 1993 - April 2002
Skills
Talent Acquisition, Human Resources, Recruiting, Onboarding, Team Building, Workforce Management, Asset Managment, Employee Benefits, Business Development, Community Outreach, HR Consulting, Grant Writing, HRIS, Keyword Research, Leadership, Labor Relations, Microsoft Office, Contract Negotiation, Outsourcing, Strategic Planning, Customer Service, Creative Writing, Training, Process Improvement, Construction, Temporary Placement, Management, Payroll, Hiring, FMLA, Employee Relations, Asset Management
Education
Riverside Community College
NONE
Jay Gray Jay Gray's Alorica Experience January 1999 - August 2000
Job Information Security Analyst at OpenEdge
Industry Computer Software
Experience
OpenEdge August 2015 - Present
TestOut August 2000 - August 2015
Alorica January 1999 - August 2000
First Health December 1995 - January 1999
United States Army Reserve November 1992 - November 1998
Dollar Rent A Car November 1993 - December 1995
Education
Western Governors University 2012 — 2013
M.S., Information Security and Assurance
Western Governors University 2007 — 2008
B.S., Information Technology - Networks Design and Management
Certified Careers Institute 1998 — 1998
Computer Network Service Engineer
Salt Lake Community College 1994 — 1998
General Education / Computer Science
Kearns High School
OpenEdge August 2015 - Present
TestOut August 2000 - August 2015
Alorica January 1999 - August 2000
First Health December 1995 - January 1999
United States Army Reserve November 1992 - November 1998
Dollar Rent A Car November 1993 - December 1995
Education
Western Governors University 2012 — 2013
M.S., Information Security and Assurance
Western Governors University 2007 — 2008
B.S., Information Technology - Networks Design and Management
Certified Careers Institute 1998 — 1998
Computer Network Service Engineer
Salt Lake Community College 1994 — 1998
General Education / Computer Science
Kearns High School
Katherine Wise, MS Katherine Wise, MS's Alorica Experience May 2015 - Present
Job PR & HR
Industry Human Resources
Experience
Alorica May 2015 - Present
Events November 2014 - January 2015
Troy University September 2012 - October 2014
Escambia County Schools October 2011 - May 2014
American Red Cross August 2012 - September 2012
Pensacola News Journal November 2011 - May 2012
SoftRock 94.1 / 102.7 WXBM August 2011 - February 2012
Escambia County BCC May 2011 - August 2011
Springboard: Diving into the Real World October 2010 - March 2011
Skills
Press Releases, Public Relations, Event Planning, Newsletters, Social Media, Social Networking, Public Speaking, Marketing, Interviews, Social Media Marketing, Research, Event Management, Fundraising, Advertising, Community Outreach, Microsoft Office, Strategic Communications, Blogging, Media Relations, Time Management, Health Insurance, Human Resources, Problem Solving, Winging It, Teaching, Copywriting, Radio, Crisis Communications, Adobe Creative Suite, Non-profits, Photography, Writing, Facebook, Copy Editing, Broadcast Journalism, Television Production, Brochures, Podcasting, Communications Planning, Business Planning, Natural Disasters, Graphic Design, Journalism, Newspaper, Multimedia, Wordpress, Tourism, Yachting, Curriculum Design, Office Management
Education
Troy University 2013 — 2014
Master of Science (MS), Strategic Communications, 3.8
University of West Florida 2010 — 2011
Bachelor of Arts, Communications, Public Relations
Pensacola Junior College 2008 — 2009
Associate of Arts, General Studies
Alorica May 2015 - Present
Events November 2014 - January 2015
Troy University September 2012 - October 2014
Escambia County Schools October 2011 - May 2014
American Red Cross August 2012 - September 2012
Pensacola News Journal November 2011 - May 2012
SoftRock 94.1 / 102.7 WXBM August 2011 - February 2012
Escambia County BCC May 2011 - August 2011
Springboard: Diving into the Real World October 2010 - March 2011
Skills
Press Releases, Public Relations, Event Planning, Newsletters, Social Media, Social Networking, Public Speaking, Marketing, Interviews, Social Media Marketing, Research, Event Management, Fundraising, Advertising, Community Outreach, Microsoft Office, Strategic Communications, Blogging, Media Relations, Time Management, Health Insurance, Human Resources, Problem Solving, Winging It, Teaching, Copywriting, Radio, Crisis Communications, Adobe Creative Suite, Non-profits, Photography, Writing, Facebook, Copy Editing, Broadcast Journalism, Television Production, Brochures, Podcasting, Communications Planning, Business Planning, Natural Disasters, Graphic Design, Journalism, Newspaper, Multimedia, Wordpress, Tourism, Yachting, Curriculum Design, Office Management
Education
Troy University 2013 — 2014
Master of Science (MS), Strategic Communications, 3.8
University of West Florida 2010 — 2011
Bachelor of Arts, Communications, Public Relations
Pensacola Junior College 2008 — 2009
Associate of Arts, General Studies
Diasia Gilbert's Alorica Experience June 2014 - September 2014
Job A desire for Real Estate parallel to the suns flames.
Industry Real Estate
Experience
Ajilon September 2014 - Present
Donnelly Communications, Inc. September 2014 - January 2015
Alorica June 2014 - September 2014
Papis Cuban Grill September 2013 - June 2014
DMC Atlanta, Inc. 2013 - 2013
USFW October 2012 - 2013
MDnetSolutions June 2012 - August 2012
Library of Congress November 2009 - June 2010
Warner Theater July 2008 - June 2010
The Department of the Treasury July 2008 - December 2008
Skills
Adobe Acrobat, Microsoft Office, Research, Photoshop, Editing, PowerPoint, InDesign, Illustrator, Microsoft Word, Dreamweaver, Social Media, Records Management, Microsoft Excel, Graphic Design, Archives, Blogging, CSS, HTML 5, phpMyAdmin, Adobe Creative Suite, Mac OS, Windows, phpBB, Customer Service, Filing, Marketing Communications, Teamwork, Invoicing, Sales, Marketing
Education
Atlanta Partners Real Estate School 2013 — 2013
Real Estate
Savannah College of Art and Design 2010 — 2012
Graphic Design
Prince George's Community College 2009 — 2010
Graphic Design
Ajilon September 2014 - Present
Donnelly Communications, Inc. September 2014 - January 2015
Alorica June 2014 - September 2014
Papis Cuban Grill September 2013 - June 2014
DMC Atlanta, Inc. 2013 - 2013
USFW October 2012 - 2013
MDnetSolutions June 2012 - August 2012
Library of Congress November 2009 - June 2010
Warner Theater July 2008 - June 2010
The Department of the Treasury July 2008 - December 2008
Skills
Adobe Acrobat, Microsoft Office, Research, Photoshop, Editing, PowerPoint, InDesign, Illustrator, Microsoft Word, Dreamweaver, Social Media, Records Management, Microsoft Excel, Graphic Design, Archives, Blogging, CSS, HTML 5, phpMyAdmin, Adobe Creative Suite, Mac OS, Windows, phpBB, Customer Service, Filing, Marketing Communications, Teamwork, Invoicing, Sales, Marketing
Education
Atlanta Partners Real Estate School 2013 — 2013
Real Estate
Savannah College of Art and Design 2010 — 2012
Graphic Design
Prince George's Community College 2009 — 2010
Graphic Design
Aaron Covington Aaron Covington's Alorica Experience March 2009 - March 2012
Job TPF REALTIME COVERAGE PROGRAMMER | C/C++ | C# | Java | Javascript
Industry Computer Software
Experience
Hewlett-Packard July 2011 - Present
Alorica March 2009 - March 2012
Skills
Customer Experience, Customer Satisfaction, Contact Centers, Avaya, Call Centers, Call Center, Workforce Management, Technical Support, Management, Leadership, Team Leadership, Troubleshooting, Outsourcing, Customer Service, Team Building, BPO, Microsoft Office, Process Improvement, Customer Retention, IVR, Windows, Telecommunications, Vendor Management, Microsoft Excel, Java, C, C#, C++, JavaScript, Bootstrap, HTML, CSS, Visual Studio, Eclipse, IntelliJ IDEA, Programming, Problem Solving, TPF
Education
Rogers State University 2014 — 2016
Bachelor’s Degree, Business Information Technology: Software Development
Tulsa Community College 2014 — 2015
Associate’s Degree, Computer Information Systems
Tulsa Community College 2002 — 2005
Associate’s Degree, Business Administration and Management, General
Charles Page High School 1999 — 2002
High School
Hewlett-Packard July 2011 - Present
Alorica March 2009 - March 2012
Skills
Customer Experience, Customer Satisfaction, Contact Centers, Avaya, Call Centers, Call Center, Workforce Management, Technical Support, Management, Leadership, Team Leadership, Troubleshooting, Outsourcing, Customer Service, Team Building, BPO, Microsoft Office, Process Improvement, Customer Retention, IVR, Windows, Telecommunications, Vendor Management, Microsoft Excel, Java, C, C#, C++, JavaScript, Bootstrap, HTML, CSS, Visual Studio, Eclipse, IntelliJ IDEA, Programming, Problem Solving, TPF
Education
Rogers State University 2014 — 2016
Bachelor’s Degree, Business Information Technology: Software Development
Tulsa Community College 2014 — 2015
Associate’s Degree, Computer Information Systems
Tulsa Community College 2002 — 2005
Associate’s Degree, Business Administration and Management, General
Charles Page High School 1999 — 2002
High School
Kim Ledbetter Kim Ledbetter's Alorica Experience December 2005 - January 2008
Job Level II Network Engineer at Sagenet
Industry Oil & Energy
Experience
SageNet LLC October 2011 - Present
CITGO Petroleum May 2010 - August 2011
ConocoPhillips May 2008 - December 2008
Alorica December 2005 - January 2008
DecisionOne October 2003 - December 2005
Upperspace June 2000 - July 2002
Skills
Troubleshooting, Operating Systems, VPN, Routers, Security, Networking, Technical Support, Windows, Microsoft Exchange, Hardware, Active Directory, Network Administration, Java, Windows Server, WAN, Software Installation, Management, Data Center, XP, Switches, Unix, Program Management, Wireless, LAN-WAN, Windows 7, Firewalls, DNS, Disaster Recovery, Cisco Technologies, Blackberry Enterprise..., Wireless Networking, VMware, Network Security, Windows XP
Education
Rogers State University 2014 — 2016
Associate's Degree, Emergency Medical Technology/Technician (EMT Paramedic)
Tulsa Community College 2001 — 2003
Management Information Systems
SageNet LLC October 2011 - Present
CITGO Petroleum May 2010 - August 2011
ConocoPhillips May 2008 - December 2008
Alorica December 2005 - January 2008
DecisionOne October 2003 - December 2005
Upperspace June 2000 - July 2002
Skills
Troubleshooting, Operating Systems, VPN, Routers, Security, Networking, Technical Support, Windows, Microsoft Exchange, Hardware, Active Directory, Network Administration, Java, Windows Server, WAN, Software Installation, Management, Data Center, XP, Switches, Unix, Program Management, Wireless, LAN-WAN, Windows 7, Firewalls, DNS, Disaster Recovery, Cisco Technologies, Blackberry Enterprise..., Wireless Networking, VMware, Network Security, Windows XP
Education
Rogers State University 2014 — 2016
Associate's Degree, Emergency Medical Technology/Technician (EMT Paramedic)
Tulsa Community College 2001 — 2003
Management Information Systems
Josephine Campos's Alorica Experience April 2012 - Present
Job Training & Quality Manager at Alorica
Industry Outsourcing/Offshoring
Experience
Alorica April 2012 - Present
Instituto Cultural Dominico Americano September 2009 - August 2012
Western Union January 2008 - March 2012
Western Union July 2006 - 2008
Skills
Customer Service, Microsoft Office, Call Centers, Microsoft Excel, Spanish, Project Management, PowerPoint, Strategic Planning, English, Six Sigma, Microsoft Word, Training, Process Improvement, Coaching, Teamwork, Customer Experience, Leadership, Budgets, Team Leadership, Call Center, Training Delivery, Teacher Training, Employee Training, Staff Development, Staff Management, Contact Centers, Outsourcing, Recruiting, Team Management, Employee Relations, Employee Engagement, Time Management, Customer Retention, Customer Satisfaction, Project Delivery, Delivering Results, Operations Management, Analysis, Performance Management, Quality Assurance, CRM, Team Building, Management, Interviews
Education
Pontificia Universidad Católica Madre y Maestra 2005 — 2009
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations, A
Pontificia Universidad Católica Madre y Maestra 2005 — 2009
Bachelor of Business Administration (BBA), Operations Management and Supervision
Alorica April 2012 - Present
Instituto Cultural Dominico Americano September 2009 - August 2012
Western Union January 2008 - March 2012
Western Union July 2006 - 2008
Skills
Customer Service, Microsoft Office, Call Centers, Microsoft Excel, Spanish, Project Management, PowerPoint, Strategic Planning, English, Six Sigma, Microsoft Word, Training, Process Improvement, Coaching, Teamwork, Customer Experience, Leadership, Budgets, Team Leadership, Call Center, Training Delivery, Teacher Training, Employee Training, Staff Development, Staff Management, Contact Centers, Outsourcing, Recruiting, Team Management, Employee Relations, Employee Engagement, Time Management, Customer Retention, Customer Satisfaction, Project Delivery, Delivering Results, Operations Management, Analysis, Performance Management, Quality Assurance, CRM, Team Building, Management, Interviews
Education
Pontificia Universidad Católica Madre y Maestra 2005 — 2009
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations, A
Pontificia Universidad Católica Madre y Maestra 2005 — 2009
Bachelor of Business Administration (BBA), Operations Management and Supervision
Chauntelle Adeyeye's Alorica Experience February 2014 - December 2014
Job Film crew and production
Industry Media Production
Experience
Clayton County Schools December 2013 - Present
True Colors Theatre Company February 2015 - Present
MDGP Productions June 2015 - September 2015
Albion Walker Production August 2015 - August 2015
Atlanta Fringe Festival June 2015 - June 2015
Up High Entertainment June 2015 - June 2015
Archetype May 2015 - May 2015
Alorica February 2014 - December 2014
Clayton County Schools September 2013 - December 2013
Legal Aid of North Carolina April 2013 - July 2013
Skills
Customer Service, Event Planning, Microsoft Office, Sales, Teamwork, Copywriting, Social Media, Customer Satisfaction, Microsoft Word, Interviews, Leadership, Photography, Community Outreach, Microsoft Excel, PowerPoint, Photoshop, Digital Media, Media Relations, Video Production, Film Production, Short Films, Customer Oriented, Retail, Security, Acess, Entourage, Outlook, Final Cut Pro, Office Management, Filing, presentations, Creative Merchandising, Innovation, Marketing Communications, Communication, Telecommunications, Computer Animation, OSHA 10-Hour, Scriptwriting
Education
Clayton State University 2015 — 2015
Digital Film Technician
University of North Carolina at Greensboro 2009 — 2012
Bachelor of Arts (B.A.), Communication and Media Studies with a Business minor
Rowan-Cabarrus Community College 2007 — 2007
Certificate, Customer Service
Clayton County Schools December 2013 - Present
True Colors Theatre Company February 2015 - Present
MDGP Productions June 2015 - September 2015
Albion Walker Production August 2015 - August 2015
Atlanta Fringe Festival June 2015 - June 2015
Up High Entertainment June 2015 - June 2015
Archetype May 2015 - May 2015
Alorica February 2014 - December 2014
Clayton County Schools September 2013 - December 2013
Legal Aid of North Carolina April 2013 - July 2013
Skills
Customer Service, Event Planning, Microsoft Office, Sales, Teamwork, Copywriting, Social Media, Customer Satisfaction, Microsoft Word, Interviews, Leadership, Photography, Community Outreach, Microsoft Excel, PowerPoint, Photoshop, Digital Media, Media Relations, Video Production, Film Production, Short Films, Customer Oriented, Retail, Security, Acess, Entourage, Outlook, Final Cut Pro, Office Management, Filing, presentations, Creative Merchandising, Innovation, Marketing Communications, Communication, Telecommunications, Computer Animation, OSHA 10-Hour, Scriptwriting
Education
Clayton State University 2015 — 2015
Digital Film Technician
University of North Carolina at Greensboro 2009 — 2012
Bachelor of Arts (B.A.), Communication and Media Studies with a Business minor
Rowan-Cabarrus Community College 2007 — 2007
Certificate, Customer Service
Jazmin Walker's Alorica Experience May 2011 - May 2012
Job Internet & Business Development Manager at Waldorf Dodge
Industry Automotive
Experience
Waldorf Dodge August 2015 - Present
Waldorf Ford Dodge June 2015 - August 2015
Waldorf Ford Dodge July 2013 - June 2015
Macy's January 2013 - September 2013
United Oil Paintings May 2012 - December 2012
Alorica May 2011 - May 2012
Macy's June 2009 - May 2011
Hollister Co. April 2007 - March 2008
Skills
Public Relations, Management, Sales, Networking, Customer Service, Social Networking, Inventory, CRM, Teamwork, B2B, Vehicles, Inventory Management, Customer Satisfaction, Customer Retention, Automotive, Microsoft Excel, Sales Process, Sales Operations, New Business Development, Automobile, Retail, Social Media, Marketing, Social Media Marketing, Microsoft Word, Public Speaking, Negotiation, Merchandising, Fashion, Styling, Fashion Styling, Personal Styling, Advertising, PowerPoint, Online Marketing, Microsoft Office, Leadership
Education
Paul D Camp Community College 2009 — 2011
Associate's degree, Communication, General
University of Maryland University College
Bachelor's degree, Communication and Media Studies
Waldorf Dodge August 2015 - Present
Waldorf Ford Dodge June 2015 - August 2015
Waldorf Ford Dodge July 2013 - June 2015
Macy's January 2013 - September 2013
United Oil Paintings May 2012 - December 2012
Alorica May 2011 - May 2012
Macy's June 2009 - May 2011
Hollister Co. April 2007 - March 2008
Skills
Public Relations, Management, Sales, Networking, Customer Service, Social Networking, Inventory, CRM, Teamwork, B2B, Vehicles, Inventory Management, Customer Satisfaction, Customer Retention, Automotive, Microsoft Excel, Sales Process, Sales Operations, New Business Development, Automobile, Retail, Social Media, Marketing, Social Media Marketing, Microsoft Word, Public Speaking, Negotiation, Merchandising, Fashion, Styling, Fashion Styling, Personal Styling, Advertising, PowerPoint, Online Marketing, Microsoft Office, Leadership
Education
Paul D Camp Community College 2009 — 2011
Associate's degree, Communication, General
University of Maryland University College
Bachelor's degree, Communication and Media Studies
Sue Gibson SPHR's Alorica Experience January 2012 - July 2012
Job
Industry Higher Education
Experience
Purdue University June 2013 - Present
LifeCare Services October 2012 - June 2013
Alorica January 2012 - July 2012
RYLA Inc. October 2010 - December 2011
Ivy Tech Community College August 2010 - December 2010
Purdue University January 2008 - January 2010
Purdue University May 2005 - December 2007
Skills
Composition, Microsoft Excel, HRIS, Key Performance..., Microsoft Word, Newsletters, PowerPoint, Problem Solving, Recruiting, Visio, Writing, Employee Relations, Performance Management, Talent Acquisition, Management, Deferred Compensation, Payroll
Education
Purdue University - Krannert School of Management 1980 — 1983
Masters, Industrial Relations
Purdue University - Krannert School of Management 1976 — 1980
Bachelors of Science, General Management
Purdue University June 2013 - Present
LifeCare Services October 2012 - June 2013
Alorica January 2012 - July 2012
RYLA Inc. October 2010 - December 2011
Ivy Tech Community College August 2010 - December 2010
Purdue University January 2008 - January 2010
Purdue University May 2005 - December 2007
Skills
Composition, Microsoft Excel, HRIS, Key Performance..., Microsoft Word, Newsletters, PowerPoint, Problem Solving, Recruiting, Visio, Writing, Employee Relations, Performance Management, Talent Acquisition, Management, Deferred Compensation, Payroll
Education
Purdue University - Krannert School of Management 1980 — 1983
Masters, Industrial Relations
Purdue University - Krannert School of Management 1976 — 1980
Bachelors of Science, General Management
Christopher Towles Christopher Towles's Alorica Experience March 2007 - August 2010
Job LMBA student at ORU; DirecTv now with AT&T
Industry Program Development
Experience
DirecTv July 2010 - Present
Alorica March 2007 - August 2010
Skills
Customer Satisfaction, Call Centers, Customer Experience, Customer Service, Team Leadership, Management, Troubleshooting, Time Management, Leadership, Team Building, Account Management, Customer Retention, Negotiation, Analysis, Training, Team Management, Coaching, Mobile Devices, Outlook, Telephone Skills, Telecommunications, Process Improvement, Technical Support, New Business Development, Strategic Planning, Cross-functional Team..., Microsoft Excel, PowerPoint, Microsoft Word, Research, Project Management, Microsoft Office, Teamwork, Public Relations, Public Speaking, Leadership Development, Social Media
Education
Oral Roberts University 2015 — 2017
LMBA, Business Leadership
Oral Roberts University 2012 — 2015
Bachelor's degree, International Business
DirecTv July 2010 - Present
Alorica March 2007 - August 2010
Skills
Customer Satisfaction, Call Centers, Customer Experience, Customer Service, Team Leadership, Management, Troubleshooting, Time Management, Leadership, Team Building, Account Management, Customer Retention, Negotiation, Analysis, Training, Team Management, Coaching, Mobile Devices, Outlook, Telephone Skills, Telecommunications, Process Improvement, Technical Support, New Business Development, Strategic Planning, Cross-functional Team..., Microsoft Excel, PowerPoint, Microsoft Word, Research, Project Management, Microsoft Office, Teamwork, Public Relations, Public Speaking, Leadership Development, Social Media
Education
Oral Roberts University 2015 — 2017
LMBA, Business Leadership
Oral Roberts University 2012 — 2015
Bachelor's degree, International Business
Eric Emslie Eric Emslie's Alorica Experience February 2005 - September 2011
Job Senior Database Administrator at Nuvasive
Industry Information Technology and Services
Experience
NuVasive May 2014 - Present
SYSPRO USA March 2013 - May 2014
eMamba.com September 2011 - March 2013
Alorica February 2005 - September 2011
AD&E Business Consulting October 2003 - August 2004
Dragonfly Clothing July 2003 - October 2003
Experian Consumer Direct March 2003 - July 2003
Gr8ride.com November 2000 - March 2003
North American Hospitality Supply Company May 2000 - November 2000
Skills
SQL, Active Directory, Microsoft SQL Server, Windows, HTML, Windows Server, XP, Troubleshooting, JavaScript, Computer Hardware, Powershell, WMI, VBScript, Nagios, Crystal Reports, SharePoint, C#, ASP.NET, Photoshop, Call Centers, Vendor Management, CRM, Technical Support, SDLC, Servers, Testing, Software Documentation, Databases, Requirements Analysis
Education
Riverside Community College 1997 — 2000
Woodcrest Christian 1994 — 1997
High School
NuVasive May 2014 - Present
SYSPRO USA March 2013 - May 2014
eMamba.com September 2011 - March 2013
Alorica February 2005 - September 2011
AD&E Business Consulting October 2003 - August 2004
Dragonfly Clothing July 2003 - October 2003
Experian Consumer Direct March 2003 - July 2003
Gr8ride.com November 2000 - March 2003
North American Hospitality Supply Company May 2000 - November 2000
Skills
SQL, Active Directory, Microsoft SQL Server, Windows, HTML, Windows Server, XP, Troubleshooting, JavaScript, Computer Hardware, Powershell, WMI, VBScript, Nagios, Crystal Reports, SharePoint, C#, ASP.NET, Photoshop, Call Centers, Vendor Management, CRM, Technical Support, SDLC, Servers, Testing, Software Documentation, Databases, Requirements Analysis
Education
Riverside Community College 1997 — 2000
Woodcrest Christian 1994 — 1997
High School
Christopher Keele Christopher Keele's Alorica Experience 2010 - 2011
Job Student at Rogers State University
Industry Human Resources
Experience
Alorica 2010 - 2011
Thunderbowl LLC 2007 - 2008
Construction & Turnaround Services 2006 - 2007
R. Underwood L.L.C. 2005 - 2006
Game Crazy 2004 - 2005
Tulsa Technology Center August 2002 - 2005
Skills
Public Speaking, Customer Service, Leadership, Teamwork, Analytical Skills, Recruiting, Training, Microsoft Excel, Microsoft Word, QuickBooks, Sales, Writing, Data Entry, Accounts Payable, Accounts Receivable, Inventory Control, Invoicing, Merchandising, Payroll, Event Planning, Office Administration
Education
Rogers State University 2013 — 2015
Bachelor of Science (BS), Business Administration and Management, General, Cumulative GPA of 3.66 as of June 2015
Rogers State University 2011 — 2013
Associate of Science (A.S.), Accounting, 3.50
Tulsa Technology Center-Lemley Campus 2002 — 2003
Marketing and E-Commerce, 4.0
Tulsa Technology Center-Broken Arrow Campus 2001 — 2002
Computer Systems Networking and Telecommunications, 4.0
Tulsa Technology Center-Broken Arrow Campus 2000 — 2001
Office Management and Supervision, 4.0
Alorica 2010 - 2011
Thunderbowl LLC 2007 - 2008
Construction & Turnaround Services 2006 - 2007
R. Underwood L.L.C. 2005 - 2006
Game Crazy 2004 - 2005
Tulsa Technology Center August 2002 - 2005
Skills
Public Speaking, Customer Service, Leadership, Teamwork, Analytical Skills, Recruiting, Training, Microsoft Excel, Microsoft Word, QuickBooks, Sales, Writing, Data Entry, Accounts Payable, Accounts Receivable, Inventory Control, Invoicing, Merchandising, Payroll, Event Planning, Office Administration
Education
Rogers State University 2013 — 2015
Bachelor of Science (BS), Business Administration and Management, General, Cumulative GPA of 3.66 as of June 2015
Rogers State University 2011 — 2013
Associate of Science (A.S.), Accounting, 3.50
Tulsa Technology Center-Lemley Campus 2002 — 2003
Marketing and E-Commerce, 4.0
Tulsa Technology Center-Broken Arrow Campus 2001 — 2002
Computer Systems Networking and Telecommunications, 4.0
Tulsa Technology Center-Broken Arrow Campus 2000 — 2001
Office Management and Supervision, 4.0
Andre Roberts's Alorica Experience September 2013 - November 2013
Job Hard Working and Career Focused Individual. Studying for Physical Therapy
Industry Hospital & Health Care
Experience
Compucom November 2013 - April 2014
Alorica September 2013 - November 2013
UnitedHealth Group April 2013 - September 2013
CROSSMARK May 2013 - August 2013
United States Marine Corps September 2008 - March 2013
Skills
Information Technology, Computer Hardware, Computer Software..., Help Desk Support, System Administration, Operating Systems, Military Experience, Intelligence Analysis, Network Security, Windows 7, Windows XP Pro, Active Directory, VPN, Microsoft Office
Education
Pikes Peak Community College
Studying for Associate of Science, Physical Therapy
Compucom November 2013 - April 2014
Alorica September 2013 - November 2013
UnitedHealth Group April 2013 - September 2013
CROSSMARK May 2013 - August 2013
United States Marine Corps September 2008 - March 2013
Skills
Information Technology, Computer Hardware, Computer Software..., Help Desk Support, System Administration, Operating Systems, Military Experience, Intelligence Analysis, Network Security, Windows 7, Windows XP Pro, Active Directory, VPN, Microsoft Office
Education
Pikes Peak Community College
Studying for Associate of Science, Physical Therapy
Rose Sarah Castorillo's Alorica Experience February 2004 - April 2007
Job Technical Consultant/QA at SWK Technologies, Inc.
Industry Information Technology and Services
Experience
SWK Technologies, Inc. April 2012 - Present
HighTower September 2009 - March 2012
Byers Engineering April 2007 - August 2008
Alorica February 2004 - April 2007
Concentrix (formerly Link2Support) June 2003 - December 2003
Skills
Visio, Crystal Reports, Sage, Excel, Wireless Networking, Home Networking, Windows Server 2003, Windows 7, Windows XP Professional, VMware Infrastructure, Windows Server, Microsoft Excel, XP, Network Administration, Networking, Troubleshooting, HTML, VBScript, ERP, Switches, Computer Hardware, EDI, Integration, Microsoft Dynamics, Technical Support, Microsoft SQL Server, Software Installation, Active Directory, Help Desk Support, Business Analysis, Databases, SaaS, Software Implementation, SharePoint, Software Development, Mas 90, Sage MAS200, Business Process, Sage CRM, Software Documentation, IT Management, Cloud Computing, Hardware, VB.NET, SQL, Business Intelligence, Servers, Testing, Enterprise Software
Education
Computer Systems Institute 2009 — 2010
Career Program, Networking Career Program
Polytechnic University of the Philippines 1999 — 2003
Bachelor's, Information Technology
SWK Technologies, Inc. April 2012 - Present
HighTower September 2009 - March 2012
Byers Engineering April 2007 - August 2008
Alorica February 2004 - April 2007
Concentrix (formerly Link2Support) June 2003 - December 2003
Skills
Visio, Crystal Reports, Sage, Excel, Wireless Networking, Home Networking, Windows Server 2003, Windows 7, Windows XP Professional, VMware Infrastructure, Windows Server, Microsoft Excel, XP, Network Administration, Networking, Troubleshooting, HTML, VBScript, ERP, Switches, Computer Hardware, EDI, Integration, Microsoft Dynamics, Technical Support, Microsoft SQL Server, Software Installation, Active Directory, Help Desk Support, Business Analysis, Databases, SaaS, Software Implementation, SharePoint, Software Development, Mas 90, Sage MAS200, Business Process, Sage CRM, Software Documentation, IT Management, Cloud Computing, Hardware, VB.NET, SQL, Business Intelligence, Servers, Testing, Enterprise Software
Education
Computer Systems Institute 2009 — 2010
Career Program, Networking Career Program
Polytechnic University of the Philippines 1999 — 2003
Bachelor's, Information Technology
Josh Elsarboukh Josh Elsarboukh's Alorica Experience February 2014 - June 2014
Job Chemistry student at UCCS
Industry Medical Practice
Experience
Firstsource Solutions Limited March 2015 - July 2015
Alorica February 2014 - June 2014
Xerox August 2012 - March 2013
Skills
Account Management, Insurance, Microsoft Office, Customer Service, Health Insurance, Customer Satisfaction, Call Centers, Sales, Cold Calling, Customer Retention, Direct Sales, Selling
Education
University of Colorado Colorado Springs 2015 — 2018
Bachelor of Science (B.S.), Chemistry
Pikes Peak Community College 2012 — 2013
Emergency Medical Technology/Technician (EMT Paramedic)
Firstsource Solutions Limited March 2015 - July 2015
Alorica February 2014 - June 2014
Xerox August 2012 - March 2013
Skills
Account Management, Insurance, Microsoft Office, Customer Service, Health Insurance, Customer Satisfaction, Call Centers, Sales, Cold Calling, Customer Retention, Direct Sales, Selling
Education
University of Colorado Colorado Springs 2015 — 2018
Bachelor of Science (B.S.), Chemistry
Pikes Peak Community College 2012 — 2013
Emergency Medical Technology/Technician (EMT Paramedic)
Monica Long Monica Long's Alorica Experience April 2012 - December 2012
Job Weidner Property Management.
Industry Real Estate
Experience
Weidner Apartment Homes March 2014 - Present
Firstsource Solutions Limited March 2013 - January 2014
Pikes Peak Brewing Company December 2012 - February 2013
Alorica April 2012 - December 2012
Best Western The Academy Hotel June 2011 - February 2012
Zumiez May 2010 - November 2010
Skills
Customer Service, Phone Lines, PowerPoint, Microsoft Word, Culinary Skills, Managerial, Analysis, Cash Register, Event Planning, Customer Satisfaction, Food, Hotels, Invoicing, Leadership, Marketing, Payroll, Social Networking, Team Building, Teamwork, Sales, Microsoft Excel, Microsoft Office, Communication, Call Centers, Customer Experience, Time Management, Marketing Strategy, Telephone Skills, Negotiation
Education
Pikes Peak Community College 2007 — 2008
Culinary Arts and Related Services
Pine Creek High School 2003 — 2006
International Salon and Spa Academy
Cosmetology
Weidner Apartment Homes March 2014 - Present
Firstsource Solutions Limited March 2013 - January 2014
Pikes Peak Brewing Company December 2012 - February 2013
Alorica April 2012 - December 2012
Best Western The Academy Hotel June 2011 - February 2012
Zumiez May 2010 - November 2010
Skills
Customer Service, Phone Lines, PowerPoint, Microsoft Word, Culinary Skills, Managerial, Analysis, Cash Register, Event Planning, Customer Satisfaction, Food, Hotels, Invoicing, Leadership, Marketing, Payroll, Social Networking, Team Building, Teamwork, Sales, Microsoft Excel, Microsoft Office, Communication, Call Centers, Customer Experience, Time Management, Marketing Strategy, Telephone Skills, Negotiation
Education
Pikes Peak Community College 2007 — 2008
Culinary Arts and Related Services
Pine Creek High School 2003 — 2006
International Salon and Spa Academy
Cosmetology
Jacob Hanson's Alorica Experience September 2014 - Present
Job Outreach, Marketing, Event Planning, Volunteer Coordination
Industry Civic & Social Organization
Experience
Alorica September 2014 - Present
Southeast Uplift April 2013 - March 2014
Oregon United for Marriage August 2013 - September 2013
Public Hygiene Lets Us Stay Human (PHLUSH) January 2013 - June 2013
The Lands Council April 2010 - September 2010
Skills
Event Planning, Live Events, Public Outreach, Social Media Outreach, Team Facilitation, Qualitative Research, Quantitative Research, Research, Community Development, Community Engagement, Social Media, Writing, Volunteer Management, Volunteer Training, Project Management, Photoshop, InDesign, Microsoft Office, Google Drive, WordPress, Facebook Marketing, Twitter, Instagram, Pinterest, Hootsuite, Constant Contact
Education
Portland State University 2011 — 2013
BS, Community Development
Spokane Falls Community College 2009 — 2011
Alorica September 2014 - Present
Southeast Uplift April 2013 - March 2014
Oregon United for Marriage August 2013 - September 2013
Public Hygiene Lets Us Stay Human (PHLUSH) January 2013 - June 2013
The Lands Council April 2010 - September 2010
Skills
Event Planning, Live Events, Public Outreach, Social Media Outreach, Team Facilitation, Qualitative Research, Quantitative Research, Research, Community Development, Community Engagement, Social Media, Writing, Volunteer Management, Volunteer Training, Project Management, Photoshop, InDesign, Microsoft Office, Google Drive, WordPress, Facebook Marketing, Twitter, Instagram, Pinterest, Hootsuite, Constant Contact
Education
Portland State University 2011 — 2013
BS, Community Development
Spokane Falls Community College 2009 — 2011
Craig Slone's Alorica Experience September 2015 - Present
Job Site Director at Alorica
Industry Consumer Services
Experience
Alorica September 2015 - Present
Xerox April 2015 - September 2015
Xerox January 2014 - April 2015
Xerox June 2008 - January 2014
Xerox February 2006 - June 2008
Quest Diagnostics February 2005 - February 2006
Capital One July 1995 - April 2003
Skills
Call Center Management, Profit and Loss..., BPO, Manage Client..., Cross Functional Team..., Leadership Development, Account Management, Business Analysis, CRM, Business Process..., Cross-functional Team..., Call Centers, Customer Retention, Customer Experience, Customer Satisfaction, Forecasting, Leadership, Management, Outsourcing, Operations Management, P, Process Improvement, Sales, Team Building, Team Leadership, Training, Vendor Management, Workforce Management
Education
Saint Leo University 2005 — 2007
Master of Business Administration (MBA), Business Administration and Management, General
Alorica September 2015 - Present
Xerox April 2015 - September 2015
Xerox January 2014 - April 2015
Xerox June 2008 - January 2014
Xerox February 2006 - June 2008
Quest Diagnostics February 2005 - February 2006
Capital One July 1995 - April 2003
Skills
Call Center Management, Profit and Loss..., BPO, Manage Client..., Cross Functional Team..., Leadership Development, Account Management, Business Analysis, CRM, Business Process..., Cross-functional Team..., Call Centers, Customer Retention, Customer Experience, Customer Satisfaction, Forecasting, Leadership, Management, Outsourcing, Operations Management, P, Process Improvement, Sales, Team Building, Team Leadership, Training, Vendor Management, Workforce Management
Education
Saint Leo University 2005 — 2007
Master of Business Administration (MBA), Business Administration and Management, General
Laurie Slagley Laurie Slagley's Alorica Experience October 2007 - May 2011
Job Manager at Slagley House
Industry Consumer Goods
Experience
Slagley House June 2011 - Present
Alorica October 2007 - May 2011
Chart One October 2004 - October 2007
Skills
Promotion of eBay store, Acqusition of goods for..., Publication of items..., Packaging of sold goods..., 2007 Microsoft Word..., 2007 Microsoft Power..., Customer Service, Call Centers, Data Entry, Sales, Customer Satisfaction, Customer Experience, Team Leadership, Training, Microsoft Excel, Team Building, Employee Training, Troubleshooting, Technical Support
Education
Saint Leo University 2008 — 2011
Bachelor's degree, Business Administration and Management, General
Saint Johns River State College 1995 — 1998
Associate of Arts (A.A.)
Slagley House June 2011 - Present
Alorica October 2007 - May 2011
Chart One October 2004 - October 2007
Skills
Promotion of eBay store, Acqusition of goods for..., Publication of items..., Packaging of sold goods..., 2007 Microsoft Word..., 2007 Microsoft Power..., Customer Service, Call Centers, Data Entry, Sales, Customer Satisfaction, Customer Experience, Team Leadership, Training, Microsoft Excel, Team Building, Employee Training, Troubleshooting, Technical Support
Education
Saint Leo University 2008 — 2011
Bachelor's degree, Business Administration and Management, General
Saint Johns River State College 1995 — 1998
Associate of Arts (A.A.)
Janelle Young Janelle Young's Alorica Experience January 2015 - Present
Job Customer Care Representative at Verizon Wireless
Industry Higher Education
Experience
Alorica January 2015 - Present
Regent University 2012 - December 2014
Regent University August 2012 - September 2012
Skills
Circulation, Higher Education, Teaching, Editing, Public Speaking, Event Planning, Information Literacy, Library Science, Cataloging, Multi Tasking, Customer Service, Administrative..., Creative Writing
Education
Regent University 2011 — 2015
Bachelor's Degree, Psycholoy
Lake Country Christian School 2007 — 2011
High School Diploma
Alorica January 2015 - Present
Regent University 2012 - December 2014
Regent University August 2012 - September 2012
Skills
Circulation, Higher Education, Teaching, Editing, Public Speaking, Event Planning, Information Literacy, Library Science, Cataloging, Multi Tasking, Customer Service, Administrative..., Creative Writing
Education
Regent University 2011 — 2015
Bachelor's Degree, Psycholoy
Lake Country Christian School 2007 — 2011
High School Diploma
Curtis Nixon Curtis Nixon's Alorica Experience November 2013 - January 2014
Job Software Developer for Axis41
Industry Computer Software
Experience
Axis41 July 2015 - Present
The Church of Jesus Christ of Latter-day Saints: Seminaries and Institutes of Religion January 2015 - May 2015
Papa John's International March 2014 - December 2014
Alorica November 2013 - January 2014
Papa John's International May 2009 - October 2011
Teleperformance June 2008 - May 2009
Skills
Technical Support, Software Development, Hardware, CSS, Agile Methodologies, Laptops, Software Engineering, ASP.NET, Customer Service, Java, JavaScript, HTML5
Education
Weber State University 2014 — 2016
Bachelor’s Degree, Computer Science
Salt Lake Community College 2010 — 2014
Associate’s Degree, Computer Science
Axis41 July 2015 - Present
The Church of Jesus Christ of Latter-day Saints: Seminaries and Institutes of Religion January 2015 - May 2015
Papa John's International March 2014 - December 2014
Alorica November 2013 - January 2014
Papa John's International May 2009 - October 2011
Teleperformance June 2008 - May 2009
Skills
Technical Support, Software Development, Hardware, CSS, Agile Methodologies, Laptops, Software Engineering, ASP.NET, Customer Service, Java, JavaScript, HTML5
Education
Weber State University 2014 — 2016
Bachelor’s Degree, Computer Science
Salt Lake Community College 2010 — 2014
Associate’s Degree, Computer Science
Moisés Reyes Moisés Reyes's Alorica Experience April 2015 - Present
Job Sales Consultant at Alorica
Industry Newspapers
Experience
Alorica April 2015 - Present
Books A Million August 2013 - Present
University of Florida August 2012 - April 2013
Osceola High School September 2010 - January 2011
Databanq Internet Marketing Services April 2010 - July 2010
Skills
Writing, News Writing, Editing, Photography, Photojournalism, Blogging, Social Media, Acting
Education
University of Florida 2012 — 2016
Master of Arts in Mass Communication (MAMC), Journalism
University of Central Florida 2007 — 2010
Bachelor of Science in Business Administration (BSBA), Economics
University of Central Florida 2007 — 2010
Bachelor of Arts (BA), English - Literature
Polk State College 2005 — 2007
Associate of Arts (AA), Business Administration
Alorica April 2015 - Present
Books A Million August 2013 - Present
University of Florida August 2012 - April 2013
Osceola High School September 2010 - January 2011
Databanq Internet Marketing Services April 2010 - July 2010
Skills
Writing, News Writing, Editing, Photography, Photojournalism, Blogging, Social Media, Acting
Education
University of Florida 2012 — 2016
Master of Arts in Mass Communication (MAMC), Journalism
University of Central Florida 2007 — 2010
Bachelor of Science in Business Administration (BSBA), Economics
University of Central Florida 2007 — 2010
Bachelor of Arts (BA), English - Literature
Polk State College 2005 — 2007
Associate of Arts (AA), Business Administration
Monique Parker Monique Parker's Alorica Experience January 2014 - June 2014
Job Application Support Analyst at U.S. Coast Guard FINCEN
Industry Financial Services
Experience
U.S. Coast Guard FINCEN June 2014 - Present
Alorica January 2014 - June 2014
Salisbury University January 2012 - December 2013
Pocomoke City, City Hall May 2013 - August 2013
PNC June 2012 - September 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Communication, Microsoft Publisher, Data Entry, Accounts Receivable, Customer Service, Leadership, Administration, Human Resources, Management, Accounts Payable, Purchasing, Sales, Training, Public Speaking, Time Management
Education
Salisbury University 2010 — 2013
Bachelor of Science (B.S.), Business Administration, Economics
U.S. Coast Guard FINCEN June 2014 - Present
Alorica January 2014 - June 2014
Salisbury University January 2012 - December 2013
Pocomoke City, City Hall May 2013 - August 2013
PNC June 2012 - September 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Communication, Microsoft Publisher, Data Entry, Accounts Receivable, Customer Service, Leadership, Administration, Human Resources, Management, Accounts Payable, Purchasing, Sales, Training, Public Speaking, Time Management
Education
Salisbury University 2010 — 2013
Bachelor of Science (B.S.), Business Administration, Economics
Allen Acompanado's Alorica Experience October 2014 - Present
Job IT Site Support at Alorica
Industry Information Services
Experience
Alorica October 2014 - Present
Alorica October 2013 - October 2014
Alorica February 2013 - October 2014
Monster Energy May 2010 - June 2012
Pre-Paid Legal Services, Inc. February 2011 - January 2012
Credit Union Service Center June 2007 - October 2010
Skills
Customer Service, Microsoft Office, Social Networking, Leadership, Microsoft Word, Marketing, Event Planning, Social Media, PowerPoint, Microsoft Excel, Sales, Employee Training, Audio Engineering, Advertising, Public Speaking, Time Management, Photoshop, Logic Studio, Sound Mixing, Music Production, Sound Design, Information Technology, Networking, Training, Social Media Marketing, Outlook, Network Administration, Symantec Endpoint..., SharePoint
Education
Old Dominion University 2008 — 2012
Engineering, Computer Engineering, Information Technology
Norview High School 2004 — 2008
High School Advance Diploma, Leadership Center for Sciences & Engineering
Alorica October 2014 - Present
Alorica October 2013 - October 2014
Alorica February 2013 - October 2014
Monster Energy May 2010 - June 2012
Pre-Paid Legal Services, Inc. February 2011 - January 2012
Credit Union Service Center June 2007 - October 2010
Skills
Customer Service, Microsoft Office, Social Networking, Leadership, Microsoft Word, Marketing, Event Planning, Social Media, PowerPoint, Microsoft Excel, Sales, Employee Training, Audio Engineering, Advertising, Public Speaking, Time Management, Photoshop, Logic Studio, Sound Mixing, Music Production, Sound Design, Information Technology, Networking, Training, Social Media Marketing, Outlook, Network Administration, Symantec Endpoint..., SharePoint
Education
Old Dominion University 2008 — 2012
Engineering, Computer Engineering, Information Technology
Norview High School 2004 — 2008
High School Advance Diploma, Leadership Center for Sciences & Engineering
Desiree Vigil Desiree Vigil's Alorica Experience January 2015 - Present
Job Customer Service Representative at Alorica
Industry Hospital & Health Care
Experience
Alorica January 2015 - Present
Xerox January 2014 - June 2014
Skills
Teamwork, Computer/Technical..., Cpr Certified, Customer Service, Microsoft Excel, Microsoft Word, Public Speaking, Leadership, Time Management, Management, Social Media, Healthcare, Event Planning, Strategic Planning, Customer Satisfaction, Customer Retention
Education
Pikes Peak Community College 2011 — 2014
Pre-Nursing Studies
Harrison High School 2011 — 2012
Alorica January 2015 - Present
Xerox January 2014 - June 2014
Skills
Teamwork, Computer/Technical..., Cpr Certified, Customer Service, Microsoft Excel, Microsoft Word, Public Speaking, Leadership, Time Management, Management, Social Media, Healthcare, Event Planning, Strategic Planning, Customer Satisfaction, Customer Retention
Education
Pikes Peak Community College 2011 — 2014
Pre-Nursing Studies
Harrison High School 2011 — 2012
Chance Thomas Chance Thomas's Alorica Experience May 2013 - December 2013
Job IT Help Desk
Industry Computer & Network Security
Experience
England Logistics July 2015 - Present
Teleperformance July 2014 - March 2015
Alorica May 2013 - December 2013
Skills
Microsoft Word, Network Security, Wireless Networking, Supervisory Skills, Customer Service, Technical Writing, Janitorial, Microsoft Excel, Windows 7, Windows 8, Windows Vista, Linux, Microsoft Powerpoint, PC building, DHCP, DNS, Windows Server, Software Installation, Ethernet, Troubleshooting, Computer Hardware, System Administration, Technical Support, Computer Repair, Customer Support, Active Directory
Education
Utah Valley University 2014 — 2018
Bachelor's degree, Network Management Technology
Salt Lake Community College 2010 — 2013
Associate of Applied Sciences (A.A.S.), Computer Networking Systems, 2.89
Weber State University
Bachelor's of Science degree, Network Management Technology
England Logistics July 2015 - Present
Teleperformance July 2014 - March 2015
Alorica May 2013 - December 2013
Skills
Microsoft Word, Network Security, Wireless Networking, Supervisory Skills, Customer Service, Technical Writing, Janitorial, Microsoft Excel, Windows 7, Windows 8, Windows Vista, Linux, Microsoft Powerpoint, PC building, DHCP, DNS, Windows Server, Software Installation, Ethernet, Troubleshooting, Computer Hardware, System Administration, Technical Support, Computer Repair, Customer Support, Active Directory
Education
Utah Valley University 2014 — 2018
Bachelor's degree, Network Management Technology
Salt Lake Community College 2010 — 2013
Associate of Applied Sciences (A.A.S.), Computer Networking Systems, 2.89
Weber State University
Bachelor's of Science degree, Network Management Technology
Deja Walker Deja Walker's Alorica Experience June 2014 - March 2015
Job Experienced Data Entry Clerk
Industry Consumer Services
Experience
Alorica June 2014 - March 2015
Replica Aquatic Training Center May 2014 - August 2014
Main Child Development Center May 2013 - May 2014
Denali Child Development Center December 2007 - March 2011
Aafes Main Exchange June 2007 - December 2007
CHUCK E CHEESES November 2006 - December 2006
Education
Park University
Social Psychology
Alorica June 2014 - March 2015
Replica Aquatic Training Center May 2014 - August 2014
Main Child Development Center May 2013 - May 2014
Denali Child Development Center December 2007 - March 2011
Aafes Main Exchange June 2007 - December 2007
CHUCK E CHEESES November 2006 - December 2006
Education
Park University
Social Psychology
Kim Phillips's Alorica Experience April 2011 - Present
Job Director of Operations at Alorica
Industry Outsourcing/Offshoring
Experience
Alorica April 2011 - Present
StarTek Inc July 2009 - February 2011
StarTek Inc February 2009 - June 2009
StarTek Inc September 2008 - February 2009
StarTek Inc September 2006 - September 2008
StarTek Inc August 2004 - May 2006
Tri-County Literacy Council April 1998 - July 2004
Skills
Project Management, Coaching, Leadership, Team Building, Call Center, BPO, Customer Experience, Outsourcing, Customer Satisfaction, Process Improvement, Operations Management, Quality Assurance, Change Management, Customer Retention, Team Management, Operational Excellence, Six Sigma, Employee Engagement, Quality Management, Workforce Management, Management, Training, Call Centers, Customer Service, Leadership Development, CRM, Program Management, Employee Training, Time Management, Contact Centers, Recruiting, Strategy, Business Process, Vendor Management, Call Center Development, Software Documentation, Human Resources, Performance Management, Team Leadership, Business Process..., Telecommunications, Account Management, Sales, Employee Relations
Education
Saint Paul University 1990 — 1996
Bachelor of Arts Degree, Concentration English; French as a Second Language
Alorica April 2011 - Present
StarTek Inc July 2009 - February 2011
StarTek Inc February 2009 - June 2009
StarTek Inc September 2008 - February 2009
StarTek Inc September 2006 - September 2008
StarTek Inc August 2004 - May 2006
Tri-County Literacy Council April 1998 - July 2004
Skills
Project Management, Coaching, Leadership, Team Building, Call Center, BPO, Customer Experience, Outsourcing, Customer Satisfaction, Process Improvement, Operations Management, Quality Assurance, Change Management, Customer Retention, Team Management, Operational Excellence, Six Sigma, Employee Engagement, Quality Management, Workforce Management, Management, Training, Call Centers, Customer Service, Leadership Development, CRM, Program Management, Employee Training, Time Management, Contact Centers, Recruiting, Strategy, Business Process, Vendor Management, Call Center Development, Software Documentation, Human Resources, Performance Management, Team Leadership, Business Process..., Telecommunications, Account Management, Sales, Employee Relations
Education
Saint Paul University 1990 — 1996
Bachelor of Arts Degree, Concentration English; French as a Second Language
Sara Kaleem Sara Kaleem's Alorica Experience January 2012 - August 2013
Job Director of Operations at ASP Staffing
Industry Restaurants
Experience
ASP Staffing July 2015 - Present
Artemis Search Partners May 2015 - Present
Artemis Search Partners January 2015 - Present
Taco Bell August 2013 - December 2014
Alorica January 2012 - August 2013
Kaiser Permanente November 2008 - December 2011
Sedgwick CMS Inc January 2004 - November 2008
Promotions Plus Inc July 2003 - January 2004
Skills
Strategy, Program Management, Management, Analysis, Leadership, Vendor Management, Team Building, Change Management, Business Development, Process Improvement, Insurance, Business Analysis, CRM, Marketing, Customer Service, Training, Sales, Leadership Development, Performance Management, Cross-functional Team..., Customer Satisfaction, Claim, Negotiation, Forecasting, Policy, Call Centers, Consulting, Organizational..., Organizational..., Strategic Leadership, Strategic Planning, Business Strategy, Career Counseling, Business Intelligence, Project Management
Education
Pepperdine University, The George L. Graziadio School of Business and Management 2007 — 2009
MBA, Business Administration
Pepperdine University, Graziadio School of Business & Management 2006 — 2009
Master, Business Administration 2009
University of California, Los Angeles 2001 — 2003
B.A., Psychology
Granada Hills High
ASP Staffing July 2015 - Present
Artemis Search Partners May 2015 - Present
Artemis Search Partners January 2015 - Present
Taco Bell August 2013 - December 2014
Alorica January 2012 - August 2013
Kaiser Permanente November 2008 - December 2011
Sedgwick CMS Inc January 2004 - November 2008
Promotions Plus Inc July 2003 - January 2004
Skills
Strategy, Program Management, Management, Analysis, Leadership, Vendor Management, Team Building, Change Management, Business Development, Process Improvement, Insurance, Business Analysis, CRM, Marketing, Customer Service, Training, Sales, Leadership Development, Performance Management, Cross-functional Team..., Customer Satisfaction, Claim, Negotiation, Forecasting, Policy, Call Centers, Consulting, Organizational..., Organizational..., Strategic Leadership, Strategic Planning, Business Strategy, Career Counseling, Business Intelligence, Project Management
Education
Pepperdine University, The George L. Graziadio School of Business and Management 2007 — 2009
MBA, Business Administration
Pepperdine University, Graziadio School of Business & Management 2006 — 2009
Master, Business Administration 2009
University of California, Los Angeles 2001 — 2003
B.A., Psychology
Granada Hills High
Andrew Walter Andrew Walter's Alorica Experience January 2010 - April 2010
Job Summer Associate at Kirkland & Ellis LLP
Industry Legal Services
Experience
Kirkland & Ellis LLP May 2015 - Present
Foley & Lardner LLP August 2014 - May 2015
Foley & Lardner LLP May 2014 - July 2014
Fanelli Haag & Kilger PLLC September 2013 - April 2014
John Zink Company LLC February 2012 - May 2013
Exquisite Valet September 2010 - May 2013
NASA Langley Research Center May 2011 - July 2011
K&S Wash and Paint May 2008 - August 2010
Alorica January 2010 - April 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Leadership, Team Leadership
Education
The George Washington University Law School 2013 — 2016
Oral Roberts University 2009 — 2013
BS, Mechanical Engineering, 3.95 GPA
Kirkland & Ellis LLP May 2015 - Present
Foley & Lardner LLP August 2014 - May 2015
Foley & Lardner LLP May 2014 - July 2014
Fanelli Haag & Kilger PLLC September 2013 - April 2014
John Zink Company LLC February 2012 - May 2013
Exquisite Valet September 2010 - May 2013
NASA Langley Research Center May 2011 - July 2011
K&S Wash and Paint May 2008 - August 2010
Alorica January 2010 - April 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Leadership, Team Leadership
Education
The George Washington University Law School 2013 — 2016
Oral Roberts University 2009 — 2013
BS, Mechanical Engineering, 3.95 GPA
Yunet Linares Yunet Linares's Alorica Experience September 2012 - June 2014
Job Technical Support Specialist at Alorica
Industry Accounting
Experience
KW PROPERTY MANAGEMENT AND CONSULTING February 2014 - Present
Alorica September 2012 - June 2014
McDonald's Corporation August 2004 - September 2012
R+L Truckload May 2012 - July 2012
Skills
Spanish, English, Microsoft Office, QuickBooks, Management, Time Management, Customer Service, Accounting, Recruiting, Troubleshooting, Process Scheduler, Access, Data Entry, Teamwork, Outlook, Microsoft Excel
Education
Rasmussen College-Florida 2010 — 2013
Associate's degree, Accounting and Finance
KW PROPERTY MANAGEMENT AND CONSULTING February 2014 - Present
Alorica September 2012 - June 2014
McDonald's Corporation August 2004 - September 2012
R+L Truckload May 2012 - July 2012
Skills
Spanish, English, Microsoft Office, QuickBooks, Management, Time Management, Customer Service, Accounting, Recruiting, Troubleshooting, Process Scheduler, Access, Data Entry, Teamwork, Outlook, Microsoft Excel
Education
Rasmussen College-Florida 2010 — 2013
Associate's degree, Accounting and Finance
Warnell Guzman's Alorica Experience June 2015 - Present
Job Facilities Manager at Alorica
Industry Construction
Experience
Alorica June 2015 - Present
Alorica September 2014 - June 2015
Construbrion January 2014 - September 2014
Inversiones Del Caribe November 2012 - January 2014
Pizza Hut RD 2009 - 2012
Grupo Lama January 2007 - March 2009
La Antillana Comercial May 2006 - December 2006
Vinaldom October 2005 - May 2006
Grupo de Construcciones y Contratas (GRUCON) January 2002 - August 2005
Skills
AutoCAD, Construction Management, Project Management, Microsoft Office, Construction, Project Planning, MS Project, Concrete, Customer Service, Strategic Planning, Contract Management, Contractors, Civil Engineering, Negotiation, Budgets, Contract Negotiation
Education
Pontificia Universidad Católica Madre y Maestra 2005 — 2007
Master of Business Administration (M.B.A.)
Universidad Nacional Pedro Henríquez Ureña 1997 — 2003
Bachelor’s Degree, Civil Engineering
Alorica June 2015 - Present
Alorica September 2014 - June 2015
Construbrion January 2014 - September 2014
Inversiones Del Caribe November 2012 - January 2014
Pizza Hut RD 2009 - 2012
Grupo Lama January 2007 - March 2009
La Antillana Comercial May 2006 - December 2006
Vinaldom October 2005 - May 2006
Grupo de Construcciones y Contratas (GRUCON) January 2002 - August 2005
Skills
AutoCAD, Construction Management, Project Management, Microsoft Office, Construction, Project Planning, MS Project, Concrete, Customer Service, Strategic Planning, Contract Management, Contractors, Civil Engineering, Negotiation, Budgets, Contract Negotiation
Education
Pontificia Universidad Católica Madre y Maestra 2005 — 2007
Master of Business Administration (M.B.A.)
Universidad Nacional Pedro Henríquez Ureña 1997 — 2003
Bachelor’s Degree, Civil Engineering
Elias Duckworth Elias Duckworth's Alorica Experience January 2007 - July 2008
Job Senior Technical Support Analyst at Premier, Inc
Industry Information Technology and Services
Experience
Premier, Inc February 2015 - Present
Unisys May 2012 - July 2014
Unisys October 2010 - May 2012
Alorica January 2007 - July 2008
Skills
Active Directory, Help Desk Support, BMC Remedy, SCCM, Windows 7, Laptops, CMC, Microsoft Office 2010, IEX Total View, Peregrine, Siebel 7.x, Service-now.com, VMware, Toad for Oracle 11.6, VPN, RDP, PL/SQL
Education
Salt Lake Community College 2011 — 2014
Associate of Science (AS), General Studies, 3.81 GPA
Cyprus High School 2004 — 2007
High School Diploma, 3.89
Premier, Inc February 2015 - Present
Unisys May 2012 - July 2014
Unisys October 2010 - May 2012
Alorica January 2007 - July 2008
Skills
Active Directory, Help Desk Support, BMC Remedy, SCCM, Windows 7, Laptops, CMC, Microsoft Office 2010, IEX Total View, Peregrine, Siebel 7.x, Service-now.com, VMware, Toad for Oracle 11.6, VPN, RDP, PL/SQL
Education
Salt Lake Community College 2011 — 2014
Associate of Science (AS), General Studies, 3.81 GPA
Cyprus High School 2004 — 2007
High School Diploma, 3.89
Mark Hauge Mark Hauge's Alorica Experience July 2013 - October 2014
Job Vice President Business Development Technology Services at VXI Global Solutions, LLC
Industry Outsourcing/Offshoring
Experience
VXI Global Solutions, LLC February 2015 - Present
Alorica July 2013 - October 2014
Sutherland Global Services July 2003 - June 2013
Microsoft Corporation November 1991 - November 2000
Skills
Sales, Sales Management, BPO, KPO, Outsourcing, Workforce Management, Call Center, Inbound Marketing, Offshoring, Lead Generation, Lead Management, SaaS, Telemarketing, Program Management, Product Management, Call Centers, Team Management, Sales Process, Strategic Partnerships, Call Center Development, Transition Management, Contact Centers, Pre-sales, Customer Retention, Business Development, Account Management, Solution Selling, Service Delivery, Customer Experience, Customer Satisfaction, P&L Management, Vendor Management, CRM, Sla
Education
Rocky Mountain College 1981 — 1985
Bachelor of Science (BS)
VXI Global Solutions, LLC February 2015 - Present
Alorica July 2013 - October 2014
Sutherland Global Services July 2003 - June 2013
Microsoft Corporation November 1991 - November 2000
Skills
Sales, Sales Management, BPO, KPO, Outsourcing, Workforce Management, Call Center, Inbound Marketing, Offshoring, Lead Generation, Lead Management, SaaS, Telemarketing, Program Management, Product Management, Call Centers, Team Management, Sales Process, Strategic Partnerships, Call Center Development, Transition Management, Contact Centers, Pre-sales, Customer Retention, Business Development, Account Management, Solution Selling, Service Delivery, Customer Experience, Customer Satisfaction, P&L Management, Vendor Management, CRM, Sla
Education
Rocky Mountain College 1981 — 1985
Bachelor of Science (BS)
Corey Blanke's Alorica Experience January 2002 - January 2003
Job Webmaster and directory owner at cblankellc
Industry Internet
Experience
Cblankellc January 2008 - Present
AboutUs.org 2010 - 2011
daw construction group 2004 - 2009
perry olsen drywall 2004 - 2009
Alorica January 2002 - January 2003
Voicestream, Communications and Commerce January 2000 - January 2001
Skills
Computer Literate, Creative Problem Solving, Detail Oriented, Identifying Resources, Internet Navigation, Web Design, Website Development, Website Promotion, Directory Services, Directory Submissions, Business Directory, Article Submission, Review Articles, Website Building, Website Updating
Education
Salt Lake Community College 2004 — 2004
A+, Computer Support
Salt Lake Community College 2002 — 2004
Network Engineer, Network Engineering
Salt Lake Community College 2002 — 2004
Network Administration, Network Administrator
Cblankellc January 2008 - Present
AboutUs.org 2010 - 2011
daw construction group 2004 - 2009
perry olsen drywall 2004 - 2009
Alorica January 2002 - January 2003
Voicestream, Communications and Commerce January 2000 - January 2001
Skills
Computer Literate, Creative Problem Solving, Detail Oriented, Identifying Resources, Internet Navigation, Web Design, Website Development, Website Promotion, Directory Services, Directory Submissions, Business Directory, Article Submission, Review Articles, Website Building, Website Updating
Education
Salt Lake Community College 2004 — 2004
A+, Computer Support
Salt Lake Community College 2002 — 2004
Network Engineer, Network Engineering
Salt Lake Community College 2002 — 2004
Network Administration, Network Administrator
Krys Mixon Krys Mixon's Alorica Experience February 2013 - May 2013
Job CSR / Receptionist
Industry Telecommunications
Experience
Autosafe Ignition Interlock July 2013 - Present
Alorica February 2013 - May 2013
Stewart Lodges at Steelwood August 2009 - August 2012
Citicards August 2003 - August 2009
Skills
Photoshop, Internet, Google, Twitter, Facebook, LinkedIn, Fast Learner, Eager To Learn, Typing, FrontPage, Phone Skills, Teamwork, Call Center, Troubleshooting, Administrative Support, Microsoft Office 2007, Microsoft Office 2003, Windows XP Professional, Windows 7, Data Entry, Microsoft Excel, Customer Service, XP, Customer Satisfaction, Call Centers, Microsoft Office, PowerPoint, Outlook, Telephone Skills, Invoicing, Technical Support
Education
Penn Foster 2013 — 2014
Certification, Legal Transcription
Ridgeview High School 1999 — 2003
General Diploma, General Diploma
Autosafe Ignition Interlock July 2013 - Present
Alorica February 2013 - May 2013
Stewart Lodges at Steelwood August 2009 - August 2012
Citicards August 2003 - August 2009
Skills
Photoshop, Internet, Google, Twitter, Facebook, LinkedIn, Fast Learner, Eager To Learn, Typing, FrontPage, Phone Skills, Teamwork, Call Center, Troubleshooting, Administrative Support, Microsoft Office 2007, Microsoft Office 2003, Windows XP Professional, Windows 7, Data Entry, Microsoft Excel, Customer Service, XP, Customer Satisfaction, Call Centers, Microsoft Office, PowerPoint, Outlook, Telephone Skills, Invoicing, Technical Support
Education
Penn Foster 2013 — 2014
Certification, Legal Transcription
Ridgeview High School 1999 — 2003
General Diploma, General Diploma
shaudreakia Gibbs's Alorica Experience December 2010 - March 2011
Job Student at Pinnacle Career InstituteSouth Kansas City
Industry Medical Practice
Experience
Putnam County Board of County Commissioners June 2012 - August 2012
Alorica December 2010 - March 2011
Alorica September 2010 - December 2010
Alorica December 2009 - April 2010
St. Johns River Water Management District August 2008 - June 2009
Skills
Microsoft Word, Microsoft Excel, Microsoft Office, Outlook Express, Internet, Customer Service, Customer Support, Office Organizing, Internet Troubleshooting, Remote Troubleshooting, Persistence, PowerPoint, Remaining calm in a..., Technical Support
Education
Pinnacle Career Institute-South Kansas City 2013 — 2014
Palatka High School 2005 — 2009
High School Diploma
Putnam County Board of County Commissioners June 2012 - August 2012
Alorica December 2010 - March 2011
Alorica September 2010 - December 2010
Alorica December 2009 - April 2010
St. Johns River Water Management District August 2008 - June 2009
Skills
Microsoft Word, Microsoft Excel, Microsoft Office, Outlook Express, Internet, Customer Service, Customer Support, Office Organizing, Internet Troubleshooting, Remote Troubleshooting, Persistence, PowerPoint, Remaining calm in a..., Technical Support
Education
Pinnacle Career Institute-South Kansas City 2013 — 2014
Palatka High School 2005 — 2009
High School Diploma
David Tappan David Tappan's Alorica Experience August 2005 - June 2012
Job Telecommunications Professional
Industry Telecommunications
Experience
Alorica August 2005 - June 2012
Sykes 2002 - 2004
Skills
Modem and router setup..., Protocols TCP/IP, Highly detail oriented, 50+ WPM, Email Clients, Web Browsers, Antivirus, Telephony Support, Remedy Ticketing System, NICE Call Recording, CMS
Education
Saint Johns River State College 2003 — 2005
Computer Software Engineering, 3.8
Alorica August 2005 - June 2012
Sykes 2002 - 2004
Skills
Modem and router setup..., Protocols TCP/IP, Highly detail oriented, 50+ WPM, Email Clients, Web Browsers, Antivirus, Telephony Support, Remedy Ticketing System, NICE Call Recording, CMS
Education
Saint Johns River State College 2003 — 2005
Computer Software Engineering, 3.8
Gregorio Arreola Gregorio Arreola's Alorica Experience 2001 - 2012
Job Helpdesk Technician at Intermountain Healthcare
Industry Information Technology and Services
Experience
Intermountain Healthcare March 2015 - Present
Henry Schein Orthodontics, Ortho Organizers Inc. 2012 - March 2015
Xerox 2012 - 2012
Alorica 2001 - 2012
Skills
Windows 7, Mac OS, JavaScript, HTML, XML, CSS, Troubleshooting, Hardware, Windows XP, Windows, Active Directory, Technical Support
Education
Western Governors University 2013 — 2016
Bachelor’s Degree, Information Technology, Expected graduation date September 2016
Salt Lake Community College 2007 — 2010
Associate, Computer Science
Intermountain Healthcare March 2015 - Present
Henry Schein Orthodontics, Ortho Organizers Inc. 2012 - March 2015
Xerox 2012 - 2012
Alorica 2001 - 2012
Skills
Windows 7, Mac OS, JavaScript, HTML, XML, CSS, Troubleshooting, Hardware, Windows XP, Windows, Active Directory, Technical Support
Education
Western Governors University 2013 — 2016
Bachelor’s Degree, Information Technology, Expected graduation date September 2016
Salt Lake Community College 2007 — 2010
Associate, Computer Science
Adrianne Profit Adrianne Profit's Alorica Experience September 2007 - May 2008
Job at
Industry Insurance
Experience
State Farm October 2012 - Present
Advantage Sales & Marketing February 2012 - October 2012
McDonald's May 2011 - February 2012
Freckles Frozen Custard April 2010 - April 2011
Firehouse Subs February 2009 - February 2010
Sodexo October 2008 - January 2009
Alorica September 2007 - May 2008
BlastMyMusic.com January 2007 - May 2007
Skills
Microsoft Office, Customer Service, Supervisory Skills, Customer Satisfaction, Inventory Management, Time Management, Process Scheduler, Microsoft Excel, Outlook, PowerPoint, Sales, Microsoft Word, Budgets, Management, Teamwork
Education
Oral Roberts University 2005 — 2010
Bachelor's, Business Administration
State Farm October 2012 - Present
Advantage Sales & Marketing February 2012 - October 2012
McDonald's May 2011 - February 2012
Freckles Frozen Custard April 2010 - April 2011
Firehouse Subs February 2009 - February 2010
Sodexo October 2008 - January 2009
Alorica September 2007 - May 2008
BlastMyMusic.com January 2007 - May 2007
Skills
Microsoft Office, Customer Service, Supervisory Skills, Customer Satisfaction, Inventory Management, Time Management, Process Scheduler, Microsoft Excel, Outlook, PowerPoint, Sales, Microsoft Word, Budgets, Management, Teamwork
Education
Oral Roberts University 2005 — 2010
Bachelor's, Business Administration
Destinee Smith Destinee Smith's Alorica Experience June 2015 - July 2015
Job Student at Park University
Industry Writing and Editing
Experience
Alorica June 2015 - July 2015
Skills
Poetry, Public speaking, Motivational Speaking, Community Outreach
Education
Park University 2012 — 2018
Park University 2012 — 2017
Bachelor of Arts (B.A.), Journalism
Alorica June 2015 - July 2015
Skills
Poetry, Public speaking, Motivational Speaking, Community Outreach
Education
Park University 2012 — 2018
Park University 2012 — 2017
Bachelor of Arts (B.A.), Journalism
Jonathan Donkin Jonathan Donkin's Alorica Experience September 1999 - July 2001
Job Software Engineer in Test at Health Equity
Industry Hospital & Health Care
Experience
Health Equity July 2015 - Present
Jacobs Technology April 2014 - July 2015
Intermountain Healthcare November 2008 - April 2014
Principal Financial Group August 2005 - July 2007
Alorica September 1999 - July 2001
Skills
Visual C#, ASP.NET, SQL, SharePoint, jQuery, JavaScript, HTML, Java, JDBC, JSP, Microsoft SQL Server, MySQL, XSLT, VBA, Java Enterprise Edition, OS X, Windows 7, PL/SQL, SQLite, SQL*Plus, Customer Service, Databases, Troubleshooting, C#, .NET
Education
Weber State University 2011 — 2013
Bachelor of Science (BS), Computer Science
Salt Lake Community College 2004 — 2009
AS, Computer Science
Hunter High School 1993 — 1996
High School Diploma
Health Equity July 2015 - Present
Jacobs Technology April 2014 - July 2015
Intermountain Healthcare November 2008 - April 2014
Principal Financial Group August 2005 - July 2007
Alorica September 1999 - July 2001
Skills
Visual C#, ASP.NET, SQL, SharePoint, jQuery, JavaScript, HTML, Java, JDBC, JSP, Microsoft SQL Server, MySQL, XSLT, VBA, Java Enterprise Edition, OS X, Windows 7, PL/SQL, SQLite, SQL*Plus, Customer Service, Databases, Troubleshooting, C#, .NET
Education
Weber State University 2011 — 2013
Bachelor of Science (BS), Computer Science
Salt Lake Community College 2004 — 2009
AS, Computer Science
Hunter High School 1993 — 1996
High School Diploma
Mark Speedy's Alorica Experience March 2010 - 2011
Job Director of Command Center Operations at Eventus Solutions Group
Industry Outsourcing/Offshoring
Experience
Eventus Solutions Group, LLC November 2011 - Present
Alorica March 2010 - 2011
Cloud10 Corp April 2006 - April 2010
Alpine Access August 2004 - March 2006
TeleTech March 2003 - July 2004
TeleTech February 2001 - March 2003
Teletech February 1998 - March 2001
Skills
Outsourcing, Recruiting, Contact Centers, Resource Management, BPO, CRM, Leadership, Customer Experience, Avaya, Workforce Management, Management, Call Centers, Vendor Management, Call Center, Operations Management, Project Management, Call Center Development, Performance Management, Business Development, Process Improvement, Account Management, Workforce Planning, Customer Satisfaction, Team Leadership, Salesforce.com, Team Building, Customer Retention, Predictive Dialers, Customer Service, Training, Service Delivery, SaaS, Strategic Planning, Telecommunications
Education
Purdue University 1981 — 1985
Eventus Solutions Group, LLC November 2011 - Present
Alorica March 2010 - 2011
Cloud10 Corp April 2006 - April 2010
Alpine Access August 2004 - March 2006
TeleTech March 2003 - July 2004
TeleTech February 2001 - March 2003
Teletech February 1998 - March 2001
Skills
Outsourcing, Recruiting, Contact Centers, Resource Management, BPO, CRM, Leadership, Customer Experience, Avaya, Workforce Management, Management, Call Centers, Vendor Management, Call Center, Operations Management, Project Management, Call Center Development, Performance Management, Business Development, Process Improvement, Account Management, Workforce Planning, Customer Satisfaction, Team Leadership, Salesforce.com, Team Building, Customer Retention, Predictive Dialers, Customer Service, Training, Service Delivery, SaaS, Strategic Planning, Telecommunications
Education
Purdue University 1981 — 1985
Leo Orozco's Alorica Experience September 2009 - Present
Job Assistant Manager at Alorica (Production)
Industry Logistics and Supply Chain
Experience
Alorica September 2009 - Present
Education
Riverside Community College 2003 — 2005
N/A, General Studies
Alorica September 2009 - Present
Education
Riverside Community College 2003 — 2005
N/A, General Studies
Jim Luisi's Alorica Experience March 2008 - Present
Job Director, Workforce Management at Alorica
Industry Outsourcing/Offshoring
Experience
Alorica March 2008 - Present
AllianceBernstein January 1985 - July 2006
Skills
Vendor Management, Process Improvement, Forecasting, Budgets, Call Centers, Operations Management, Performance Management, Team Building, Customer Experience, Outsourcing, Customer Satisfaction, Customer Service, Workforce Management, Financial Services, Business Development, Leadership, CRM, Risk Management, Training, Customer Retention, Contract Negotiation, Sales Operations, Business Process..., Management, Account Management, Analysis, Business Analysis, Business Strategy, Change Management, Coaching, Cross-functional Team..., Employee Training, Executive Management, Hiring, IVR, Program Management, Project Management, Quality Assurance, Start-ups, Strategic Planning, Strategy, Team Leadership, Team Management, Telecommunications
Education
University of the Incarnate Word 2006 — 2007
BBA, Business Administration, Management and Operations
Providence College 1977 — 1980
St. John the Baptist High School 1973 — 1977
Alorica March 2008 - Present
AllianceBernstein January 1985 - July 2006
Skills
Vendor Management, Process Improvement, Forecasting, Budgets, Call Centers, Operations Management, Performance Management, Team Building, Customer Experience, Outsourcing, Customer Satisfaction, Customer Service, Workforce Management, Financial Services, Business Development, Leadership, CRM, Risk Management, Training, Customer Retention, Contract Negotiation, Sales Operations, Business Process..., Management, Account Management, Analysis, Business Analysis, Business Strategy, Change Management, Coaching, Cross-functional Team..., Employee Training, Executive Management, Hiring, IVR, Program Management, Project Management, Quality Assurance, Start-ups, Strategic Planning, Strategy, Team Leadership, Team Management, Telecommunications
Education
University of the Incarnate Word 2006 — 2007
BBA, Business Administration, Management and Operations
Providence College 1977 — 1980
St. John the Baptist High School 1973 — 1977
Jake Stephens's Alorica Experience 2005 - 2006
Job Technical Support Engineer Tier 2 at EMC Isilon
Industry Computer Networking
Experience
EMC Isilon April 2014 - Present
Novarad September 2011 - April 2014
Accelerated Payment Technologies, Inc. August 2010 - September 2011
Cybernet Slash Support (CSS)/Netgear Support July 2008 - August 2010
Harland Clarke July 2006 - July 2008
PC Club Computers, Inc July 2004 - February 2006
Alorica 2005 - 2006
CompUSA January 2000 - January 2003
ACS 1997 - 2000
Unibase 1997 - 2000
Skills
A+ Certified, Linux, Red Hat Linux, Linux server..., OpenSuse, Windows 7, Windows XP Professional, Windows Server 2003, Mac OS X, PACS, Troubleshooting, Switches, Windows Server, OS X, Network Administration, Linux System..., Active Directory, Laptops, Printers, CCNA, Technical Support, VLAN, VMware, XP, QoS, TCP/IP, Wireless, HP, Computer Hardware, VPN, FTP, Cisco Technologies, Wireless Networking, Disaster Recovery, CSS, Firewalls, Routers, System Administration, IIS, Networking, Security, Microsoft Exchange, HTML, Software Installation, Operating Systems, DNS, Help Desk Support, VMware ESX, Network Security, IP
Education
University of Phoenix 2010 — 2012
Bachelors of Science Degree, IT Networking & Telecommunications, GPA 3.67
University of Phoenix 2010 — 2012
BSIT/NTC, Computer Networking and Telecommunications
Salt Lake Community College 2007 — 2010
Network Engineering Program
Utah Career College 1997 — 1999
Associate of applied science Degree, Multimedia and Computer Graphic Design; Network Engineering
EMC Isilon April 2014 - Present
Novarad September 2011 - April 2014
Accelerated Payment Technologies, Inc. August 2010 - September 2011
Cybernet Slash Support (CSS)/Netgear Support July 2008 - August 2010
Harland Clarke July 2006 - July 2008
PC Club Computers, Inc July 2004 - February 2006
Alorica 2005 - 2006
CompUSA January 2000 - January 2003
ACS 1997 - 2000
Unibase 1997 - 2000
Skills
A+ Certified, Linux, Red Hat Linux, Linux server..., OpenSuse, Windows 7, Windows XP Professional, Windows Server 2003, Mac OS X, PACS, Troubleshooting, Switches, Windows Server, OS X, Network Administration, Linux System..., Active Directory, Laptops, Printers, CCNA, Technical Support, VLAN, VMware, XP, QoS, TCP/IP, Wireless, HP, Computer Hardware, VPN, FTP, Cisco Technologies, Wireless Networking, Disaster Recovery, CSS, Firewalls, Routers, System Administration, IIS, Networking, Security, Microsoft Exchange, HTML, Software Installation, Operating Systems, DNS, Help Desk Support, VMware ESX, Network Security, IP
Education
University of Phoenix 2010 — 2012
Bachelors of Science Degree, IT Networking & Telecommunications, GPA 3.67
University of Phoenix 2010 — 2012
BSIT/NTC, Computer Networking and Telecommunications
Salt Lake Community College 2007 — 2010
Network Engineering Program
Utah Career College 1997 — 1999
Associate of applied science Degree, Multimedia and Computer Graphic Design; Network Engineering
Judeanne Fado's Alorica Experience September 2011 - Present
Job Director of HR
Industry Telecommunications
Experience
Alorica September 2011 - Present
PRC an Alorica Company April 2002 - September 2011
Skills
Employee Relations, HRIS, Interviews, Performance Management, Strategy, Talent Acquisition, Onboarding, Workforce Planning, Workforce Management, Human Resources, Benefits Administration, Call Center, Call Centers, Employee Engagement, Succession Planning, Applicant Tracking..., Recruiting, Deferred Compensation, Organizational..., Employee Benefits, Management, Personnel Management
Education
St. Peter's College 1986 — 1988
Master of Arts in Education
St Peter's College 1974 — 1978
Bachelor of Science (B.S.), Business Management
Alorica September 2011 - Present
PRC an Alorica Company April 2002 - September 2011
Skills
Employee Relations, HRIS, Interviews, Performance Management, Strategy, Talent Acquisition, Onboarding, Workforce Planning, Workforce Management, Human Resources, Benefits Administration, Call Center, Call Centers, Employee Engagement, Succession Planning, Applicant Tracking..., Recruiting, Deferred Compensation, Organizational..., Employee Benefits, Management, Personnel Management
Education
St. Peter's College 1986 — 1988
Master of Arts in Education
St Peter's College 1974 — 1978
Bachelor of Science (B.S.), Business Management
Scot Chestnut's Alorica Experience March 2010 - July 2011
Job Chief Operator at Wilkins Communications Network, Inc.
Industry Broadcast Media
Experience
Wilkins Communications Network, Inc. September 2013 - Present
Clear Channel Communications October 1999 - Present
CPSI January 2012 - September 2013
Alorica March 2010 - July 2011
Integrity Media September 2003 - February 2010
Skills
Microsoft Office, Social Media Marketing, Social Media, Marketing Communications, Event Planning, WordPress, Public Speaking, Radio, Video Editing, Event Management, Social Networking, Copywriting, Public Relations, Creative Writing, Online Marketing, Blogging, Facebook, Digital Media, SEO, Video, Broadcast, Radio Broadcasting, Video Production, Online Advertising, Marketing, Editing, Advertising, New Media, Television, Media Relations, Adobe Audition, Audio Editing, Broadcast Journalism
Education
Texarkana College 1985 — 1986
Associates Degree, Radio and Television Broadcasting
Oral Roberts University 1983 — 1985
Telecommunications
Wilkins Communications Network, Inc. September 2013 - Present
Clear Channel Communications October 1999 - Present
CPSI January 2012 - September 2013
Alorica March 2010 - July 2011
Integrity Media September 2003 - February 2010
Skills
Microsoft Office, Social Media Marketing, Social Media, Marketing Communications, Event Planning, WordPress, Public Speaking, Radio, Video Editing, Event Management, Social Networking, Copywriting, Public Relations, Creative Writing, Online Marketing, Blogging, Facebook, Digital Media, SEO, Video, Broadcast, Radio Broadcasting, Video Production, Online Advertising, Marketing, Editing, Advertising, New Media, Television, Media Relations, Adobe Audition, Audio Editing, Broadcast Journalism
Education
Texarkana College 1985 — 1986
Associates Degree, Radio and Television Broadcasting
Oral Roberts University 1983 — 1985
Telecommunications
Henry Tucker's Alorica Experience March 2013 - March 2014
Job Service Team Member at Whole Foods Market
Industry Information Technology and Services
Experience
Whole Foods Market August 2014 - Present
Alorica March 2013 - March 2014
Fidelity National Information Services March 1998 - January 2010
Best Buy 1996 - 1998
Biomet 3i 1994 - 1995
Greenhorne & O'Mara, Inc. 1993 - 1994
Skills
Customer Service, Sales, Technical Support, Technical Writing, Document Management, Microsoft Office, Photoshop, Windows
Education
St. Petersburg College 2012 — 2014
Human Services, General
Pasco-Hernando Community College 2010 — 2011
Human Services, General
Whole Foods Market August 2014 - Present
Alorica March 2013 - March 2014
Fidelity National Information Services March 1998 - January 2010
Best Buy 1996 - 1998
Biomet 3i 1994 - 1995
Greenhorne & O'Mara, Inc. 1993 - 1994
Skills
Customer Service, Sales, Technical Support, Technical Writing, Document Management, Microsoft Office, Photoshop, Windows
Education
St. Petersburg College 2012 — 2014
Human Services, General
Pasco-Hernando Community College 2010 — 2011
Human Services, General
David Wessling's Alorica Experience March 2015 - August 2015
Job Sr. Program Manager at Mutual of Omaha
Industry Insurance
Experience
Mutual of Omaha August 2015 - Present
Alorica March 2015 - August 2015
West Corporation June 2014 - August 2015
Franssen Properties March 2012 - April 2014
Vertrue December 2008 - November 2011
Vertrue May 2005 - December 2008
Vertrue December 1999 - May 2005
Vertrue September 1995 - December 1999
West Corporation November 1994 - September 1995
West Corporation November 1992 - November 1994
Skills
Customer Relations, Strategic Planning, Business Analysis, Direct Marketing, Problem Solving, Telemarketing, Excel, Customer Service, Vendor Relations, Microsoft Office, Budgeting, E-commerce, Planning, Call Center, Access, Coaching, Change Management, Forecasting, Word, Process Improvement, Employee Relations, Customer Satisfaction, Team Management, Outlook, Outsourcing, Customer Experience, Customer Retention, Team Leadership, Operations Management, Vendor Management, Business Process..., Budget Management, People Management, Marketing, Analysis, Call Centers, Management, CRM, Project Planning, Budgets, Microsoft Word, Microsoft Excel, Call Center Development, Account Management, Software Documentation, Team Building, Cross-functional Team..., Visio, Project Management, Performance Management
Education
University of Nebraska at Omaha 1991 — 1992
BSBA, Economics
Saint Louis University 1988 — 1990
St. Joseph High School
Mutual of Omaha August 2015 - Present
Alorica March 2015 - August 2015
West Corporation June 2014 - August 2015
Franssen Properties March 2012 - April 2014
Vertrue December 2008 - November 2011
Vertrue May 2005 - December 2008
Vertrue December 1999 - May 2005
Vertrue September 1995 - December 1999
West Corporation November 1994 - September 1995
West Corporation November 1992 - November 1994
Skills
Customer Relations, Strategic Planning, Business Analysis, Direct Marketing, Problem Solving, Telemarketing, Excel, Customer Service, Vendor Relations, Microsoft Office, Budgeting, E-commerce, Planning, Call Center, Access, Coaching, Change Management, Forecasting, Word, Process Improvement, Employee Relations, Customer Satisfaction, Team Management, Outlook, Outsourcing, Customer Experience, Customer Retention, Team Leadership, Operations Management, Vendor Management, Business Process..., Budget Management, People Management, Marketing, Analysis, Call Centers, Management, CRM, Project Planning, Budgets, Microsoft Word, Microsoft Excel, Call Center Development, Account Management, Software Documentation, Team Building, Cross-functional Team..., Visio, Project Management, Performance Management
Education
University of Nebraska at Omaha 1991 — 1992
BSBA, Economics
Saint Louis University 1988 — 1990
St. Joseph High School
Scott Buffington, MHRM, PHR's Alorica Experience May 2009 - November 2013
Job Human Resources Director at Tulsa Health Department
Industry Government Administration
Experience
Tulsa Health Department December 2013 - Present
Alorica May 2009 - November 2013
Vanguard Car Rental February 2008 - February 2009
Hilti June 2007 - February 2008
Hilti July 1998 - May 2007
Skills
Benefits, Employee Relations, Payroll, Benefits Administration, Policy, Performance Management, Coaching, HRIS, Hiring, Talent Management, Compliance, Mentoring, Succession Planning, FMLA, Strategic Planning, Career Development, HR Policies, Process Improvement, Problem Solving, HR Strategy, Business Strategy, Management, Taleo, Executive Coaching, Employee Benefits, Training, HR Consulting, Communication, Recruiting, Talent Acquisition, Workforce Planning, College Recruiting, Deferred Compensation, Employee Engagement, Organizational..., Interviews, Temporary Placement, Employee Training, Technical Recruiting, Internet Recruiting, Labor Relations, Sourcing, Job Fairs, PeopleSoft, Compensation & Benefit, Personnel Management
Education
Oral Roberts University 2006 — 2009
MHRM, Masters in Human Resource Mgmt
University of Oklahoma 1995 — 1998
BBA, Business Management
Tulsa Health Department December 2013 - Present
Alorica May 2009 - November 2013
Vanguard Car Rental February 2008 - February 2009
Hilti June 2007 - February 2008
Hilti July 1998 - May 2007
Skills
Benefits, Employee Relations, Payroll, Benefits Administration, Policy, Performance Management, Coaching, HRIS, Hiring, Talent Management, Compliance, Mentoring, Succession Planning, FMLA, Strategic Planning, Career Development, HR Policies, Process Improvement, Problem Solving, HR Strategy, Business Strategy, Management, Taleo, Executive Coaching, Employee Benefits, Training, HR Consulting, Communication, Recruiting, Talent Acquisition, Workforce Planning, College Recruiting, Deferred Compensation, Employee Engagement, Organizational..., Interviews, Temporary Placement, Employee Training, Technical Recruiting, Internet Recruiting, Labor Relations, Sourcing, Job Fairs, PeopleSoft, Compensation & Benefit, Personnel Management
Education
Oral Roberts University 2006 — 2009
MHRM, Masters in Human Resource Mgmt
University of Oklahoma 1995 — 1998
BBA, Business Management
Marco Sokell's Alorica Experience August 2009 - July 2011
Job Real Estate Advisor at Coldwell Banker Real Estate
Industry Real Estate
Experience
Coldwell Banker Real Estate July 2015 - Present
Coastal Properties Group: Affiliate of Christie's International Real Estate October 2013 - July 2015
ReMax ACR Elite Group Inc May 2012 - September 2013
NexTraq January 2012 - May 2012
Alorica August 2009 - July 2011
Tech Data September 2008 - February 2010
Southeastern Telecom January 2008 - July 2008
A1 Teletronics April 1999 - December 2007
America II Electronics 1998 - 2000
Skills
B2B, Cloud Computing, Networking, SaaS, Solution Selling, Account Management, Telecommunications, Sales Management, New Business Development, Sales, Lead Generation, Marketing, Customer Satisfaction, Salesforce.com, Team Building, Enterprise Software, Sales Presentations, Sales Process, Direct Sales, Sales Operations, Selling, Negotiation, Real Estate, Strategy
Education
St. Petersburg College 1995 — 1997
Associate of Arts (A.A.)
Pinellas Technical Education Center-Clearwater
Civil Drafting and Civil Engineering CAD/CADD
Coldwell Banker Real Estate July 2015 - Present
Coastal Properties Group: Affiliate of Christie's International Real Estate October 2013 - July 2015
ReMax ACR Elite Group Inc May 2012 - September 2013
NexTraq January 2012 - May 2012
Alorica August 2009 - July 2011
Tech Data September 2008 - February 2010
Southeastern Telecom January 2008 - July 2008
A1 Teletronics April 1999 - December 2007
America II Electronics 1998 - 2000
Skills
B2B, Cloud Computing, Networking, SaaS, Solution Selling, Account Management, Telecommunications, Sales Management, New Business Development, Sales, Lead Generation, Marketing, Customer Satisfaction, Salesforce.com, Team Building, Enterprise Software, Sales Presentations, Sales Process, Direct Sales, Sales Operations, Selling, Negotiation, Real Estate, Strategy
Education
St. Petersburg College 1995 — 1997
Associate of Arts (A.A.)
Pinellas Technical Education Center-Clearwater
Civil Drafting and Civil Engineering CAD/CADD
Anthony Norman, MBA's Alorica Experience May 2010 - June 2012
Job Customer Support Analyst at Sage
Industry Information Technology and Services
Experience
Sage March 2015 - Present
Experis October 2014 - March 2015
First Data Corporation June 2012 - September 2014
Alorica May 2010 - June 2012
Crawford & Company September 1997 - August 2009
Lockheed Martin May 1988 - September 1997
Skills
PL/SQL, Java, Financial Analysis, Business Intelligence, Oracle, ETL, Data Modeling, Access, SQL, Data Warehousing, SDLC, Software Documentation, Business Objects, Crystal Reports, Business Analysis, Requirements Analysis, WebEx, Databases, Integration, ERP, Testing, Visio, Enterprise Software, Leadership, Vendor Management, SharePoint, Management, Technical Support, Process Improvement, Project Planning
Education
Strayer University 2010 — 2012
Master of Business Administration (M.B.A.), Finance
Purdue University 1979 — 1983
Bachelor of Science, Industrial Engineering
Sage March 2015 - Present
Experis October 2014 - March 2015
First Data Corporation June 2012 - September 2014
Alorica May 2010 - June 2012
Crawford & Company September 1997 - August 2009
Lockheed Martin May 1988 - September 1997
Skills
PL/SQL, Java, Financial Analysis, Business Intelligence, Oracle, ETL, Data Modeling, Access, SQL, Data Warehousing, SDLC, Software Documentation, Business Objects, Crystal Reports, Business Analysis, Requirements Analysis, WebEx, Databases, Integration, ERP, Testing, Visio, Enterprise Software, Leadership, Vendor Management, SharePoint, Management, Technical Support, Process Improvement, Project Planning
Education
Strayer University 2010 — 2012
Master of Business Administration (M.B.A.), Finance
Purdue University 1979 — 1983
Bachelor of Science, Industrial Engineering
Angeline Hatch's Alorica Experience January 1999 - June 2002
Job Technical support role
Industry Telecommunications
Experience
Comcast June 2008 - August 2012
Apple September 2004 - May 2008
AT&T Wireless June 2003 - September 2004
Martin Deutsch Law Offices, San Jose, CA April 2003 - May 2003
Nelson Staffing October 2002 - April 2003
Alorica January 1999 - June 2002
XO Communications February 2001 - September 2001
Packard Bell September 1994 - May 1995
WordPerfect August 1993 - April 1994
Skills
CERTIFICATIONS:, CompTIA A+ Certification, Novell Netware CNA, OPERATING SYSTEMS:, Novell Netware, Windows 7, Windows Vista, Windows XP Pro, Mac OS X, Linux, OFFICE APPLICATIONS:, Microsoft Word, Wordperfect, Pages by Apple, Microsoft Excel, Quattro Pro, Numbers by Apple, .., ......., BROWSERS, EMAIL CLIENTS:, Internet Explorer, Firefox, Google Chrome, Outlook, Outlook Express, Windows Live, Mac Mail, ....., ...., OFFICE:, Typing: 60wpm, 10-key touch, 6700kph, printers, copiers, fax, transcribing equipment, OS X, Troubleshooting, Call Centers
Education
Salt Lake Community College 1999 — 1999
Certification, LAN Technician, Pass
Utah Career College 1982 — 1982
CERTIFICATE, Secretarial / Word Processing Operator, pass
Los Rios Community Colleges
GIS, PC Tech, various
Comcast June 2008 - August 2012
Apple September 2004 - May 2008
AT&T Wireless June 2003 - September 2004
Martin Deutsch Law Offices, San Jose, CA April 2003 - May 2003
Nelson Staffing October 2002 - April 2003
Alorica January 1999 - June 2002
XO Communications February 2001 - September 2001
Packard Bell September 1994 - May 1995
WordPerfect August 1993 - April 1994
Skills
CERTIFICATIONS:, CompTIA A+ Certification, Novell Netware CNA, OPERATING SYSTEMS:, Novell Netware, Windows 7, Windows Vista, Windows XP Pro, Mac OS X, Linux, OFFICE APPLICATIONS:, Microsoft Word, Wordperfect, Pages by Apple, Microsoft Excel, Quattro Pro, Numbers by Apple, .., ......., BROWSERS, EMAIL CLIENTS:, Internet Explorer, Firefox, Google Chrome, Outlook, Outlook Express, Windows Live, Mac Mail, ....., ...., OFFICE:, Typing: 60wpm, 10-key touch, 6700kph, printers, copiers, fax, transcribing equipment, OS X, Troubleshooting, Call Centers
Education
Salt Lake Community College 1999 — 1999
Certification, LAN Technician, Pass
Utah Career College 1982 — 1982
CERTIFICATE, Secretarial / Word Processing Operator, pass
Los Rios Community Colleges
GIS, PC Tech, various
Elliot Haynes's Alorica Experience December 2010 - June 2012
Job Guest Services at Kingsmill Resort
Industry Management Consulting
Experience
Kingsmill Resort May 2012 - Present
Ready Set Sold Property Enhancement January 2007 - Present
Alorica December 2010 - June 2012
American Income Life May 2009 - December 2010
Verizon April 1997 - April 2009
Arista Appraisal Associates August 1994 - January 1998
Century 21 January 1992 - April 1997
Skills
Retail, Retail Sales, Retail Marketing, Real Estate, Commercial Real Estate, Real Estate Financing, Real Estate Transactions, Appraisals, Personal Property, Real Property, Communication Training, Leadership Trainer, Telecommunications, FiOS, Wireless, Home Staging, Property Tax, Property Damage, Tax Assessment, property tax appeals, personal property..., Project Management, Project Planning, Event Planning, Guest Service Management, Hospitality Management, Restaurant Management, Servers, Fine Dining, Corporate Training, Mentoring, Automotive Sales..., Grocery Industry, Term Life Insurance, Life Insurance, Supplemental Insurance, Team Leadership, Team Building, Team Management, Call Center, Call Center..., Call Center Development, Sales Management, Direct Sales, Sales Presentations, Sales Operations, Customer Satisfaction, Customer Service..., World Class Customer..., Union Relations
Education
Rutgers, The State University of New Jersey-Newark 1978 — 1980
Urban and Regional Planning
Kingsmill Resort May 2012 - Present
Ready Set Sold Property Enhancement January 2007 - Present
Alorica December 2010 - June 2012
American Income Life May 2009 - December 2010
Verizon April 1997 - April 2009
Arista Appraisal Associates August 1994 - January 1998
Century 21 January 1992 - April 1997
Skills
Retail, Retail Sales, Retail Marketing, Real Estate, Commercial Real Estate, Real Estate Financing, Real Estate Transactions, Appraisals, Personal Property, Real Property, Communication Training, Leadership Trainer, Telecommunications, FiOS, Wireless, Home Staging, Property Tax, Property Damage, Tax Assessment, property tax appeals, personal property..., Project Management, Project Planning, Event Planning, Guest Service Management, Hospitality Management, Restaurant Management, Servers, Fine Dining, Corporate Training, Mentoring, Automotive Sales..., Grocery Industry, Term Life Insurance, Life Insurance, Supplemental Insurance, Team Leadership, Team Building, Team Management, Call Center, Call Center..., Call Center Development, Sales Management, Direct Sales, Sales Presentations, Sales Operations, Customer Satisfaction, Customer Service..., World Class Customer..., Union Relations
Education
Rutgers, The State University of New Jersey-Newark 1978 — 1980
Urban and Regional Planning
Matt Nagy's Alorica Experience August 2011 - December 2011
Job Talent Identifier
Industry Staffing and Recruiting
Experience
Liberty Mutual Insurance March 2014 - Present
Hire Heroes USA June 2012 - March 2014
High School Lacrosse Coach January 2002 - October 2013
AloriCares a division of Alorica Inc. December 2011 - June 2012
Alorica August 2011 - December 2011
S.O.S.I. November 2010 - March 2011
Gold's Gym February 2008 - February 2009
Lifestyle Family Fitness June 2007 - October 2007
Sweetwater Episcopal Academy August 2006 - August 2007
Lacrosse Universe August 2005 - August 2006
Skills
Recruiting, Employee Benefits, Human Resources, Payroll, Training, Coaching, Customer Service, Employee Relations, Leadership Development, Team Leadership, Team Building, Management, Healthcare, Microsoft Office, Event Planning, Talent Acquisition, Performance Management, Military, Onboarding, Call Centers, Budgets, Applicant Tracking..., Resume Writing, Career Counseling, Program Management, Interviews, Hiring, Process Improvement, Strategy, Staff Development, Leadership, Policy, Analysis, Sales, Sourcing, College Recruiting, Talent Management, Time Management
Education
The University of Georgia 2011 — 2014
Master's, Adult Education
Palm Beach Atlantic University 1997 — 2001
B.S., Communications
Liberty Mutual Insurance March 2014 - Present
Hire Heroes USA June 2012 - March 2014
High School Lacrosse Coach January 2002 - October 2013
AloriCares a division of Alorica Inc. December 2011 - June 2012
Alorica August 2011 - December 2011
S.O.S.I. November 2010 - March 2011
Gold's Gym February 2008 - February 2009
Lifestyle Family Fitness June 2007 - October 2007
Sweetwater Episcopal Academy August 2006 - August 2007
Lacrosse Universe August 2005 - August 2006
Skills
Recruiting, Employee Benefits, Human Resources, Payroll, Training, Coaching, Customer Service, Employee Relations, Leadership Development, Team Leadership, Team Building, Management, Healthcare, Microsoft Office, Event Planning, Talent Acquisition, Performance Management, Military, Onboarding, Call Centers, Budgets, Applicant Tracking..., Resume Writing, Career Counseling, Program Management, Interviews, Hiring, Process Improvement, Strategy, Staff Development, Leadership, Policy, Analysis, Sales, Sourcing, College Recruiting, Talent Management, Time Management
Education
The University of Georgia 2011 — 2014
Master's, Adult Education
Palm Beach Atlantic University 1997 — 2001
B.S., Communications
Aaron Gee's Alorica Experience January 2009 - July 2009
Job Student
Industry Computer Software
Experience
Teleperformance/Adobe March 2013 - January 2014
Discover Financial Services February 2012 - November 2012
Discover Financial Services March 2011 - February 2012
Alorica January 2009 - July 2009
Skills
Microsoft Word, Leadership, Microsoft Excel, Microsoft Office, Customer Service, Analytics, PowerPoint, Direct Sales, Typing, Mathematics, Marketing, Assertiveness, Persistence, Passion for Success, Quality Assurance, Multi Tasking, Resolutions
Education
Salt Lake Community College 2011 — 2015
GED, Computer Software Programming
Teleperformance/Adobe March 2013 - January 2014
Discover Financial Services February 2012 - November 2012
Discover Financial Services March 2011 - February 2012
Alorica January 2009 - July 2009
Skills
Microsoft Word, Leadership, Microsoft Excel, Microsoft Office, Customer Service, Analytics, PowerPoint, Direct Sales, Typing, Mathematics, Marketing, Assertiveness, Persistence, Passion for Success, Quality Assurance, Multi Tasking, Resolutions
Education
Salt Lake Community College 2011 — 2015
GED, Computer Software Programming
John Mizell's Alorica Experience March 2014 - June 2014
Job Support Analyst
Industry Computer Software
Experience
Verizon Wireless June 2014 - Present
Verizon June 2014 - Present
Alorica March 2014 - June 2014
Infor October 2008 - March 2014
Skills
Enterprise Software, Software Implementation, SaaS, Professional Services, Pre-sales, ERP, Cloud Computing, Business Intelligence, Microsoft SQL Server, Solution Selling, Requirements Analysis, Software Project..., SQL, Customer Service, Customer Satisfaction, Customer Retention, Customer Service..., Customer-focused Service, Customer Engagement, Troubleshooting, Internet Troubleshooting, Software Industry
Education
Presbyterian College 2004 — 2008
Bachelor's degree, History
Verizon Wireless June 2014 - Present
Verizon June 2014 - Present
Alorica March 2014 - June 2014
Infor October 2008 - March 2014
Skills
Enterprise Software, Software Implementation, SaaS, Professional Services, Pre-sales, ERP, Cloud Computing, Business Intelligence, Microsoft SQL Server, Solution Selling, Requirements Analysis, Software Project..., SQL, Customer Service, Customer Satisfaction, Customer Retention, Customer Service..., Customer-focused Service, Customer Engagement, Troubleshooting, Internet Troubleshooting, Software Industry
Education
Presbyterian College 2004 — 2008
Bachelor's degree, History
Joseph Chebaibai's Alorica Experience November 2012 - January 2014
Job Electrical Design Engineer at American Electric Power
Industry Electrical/Electronic Manufacturing
Experience
American Electric Power January 2014 - Present
Alorica November 2012 - January 2014
ORU Mabee Center January 2010 - October 2012
TEKsytems/ Conocophillips June 2012 - July 2012
AV Services/Electronics November 2007 - December 2009
Education
Oral Roberts University 2007 — 2011
Bachelor of Engineering (BEng), Electrical and Electronics Engineering
Oral Roberts University 2007 — 2011
Bachelors of Science, Electrical Engineering
American Electric Power January 2014 - Present
Alorica November 2012 - January 2014
ORU Mabee Center January 2010 - October 2012
TEKsytems/ Conocophillips June 2012 - July 2012
AV Services/Electronics November 2007 - December 2009
Education
Oral Roberts University 2007 — 2011
Bachelor of Engineering (BEng), Electrical and Electronics Engineering
Oral Roberts University 2007 — 2011
Bachelors of Science, Electrical Engineering
Nathan Hensley's Alorica Experience October 1998 - Present
Job Sr. Client Services Program Manager at Alorica
Industry Telecommunications
Experience
Alorica October 1998 - Present
Skills
Telecommunications, Vendor Management, BPO, VoIP, Program Management, Call Centers, Account Management, Service Delivery, Avaya, Call Center, Training, Telephony, Operations Management, Workforce Management, Customer Retention, Customer Experience, Process Improvement, IVR, Contact Centers, Outsourcing, Customer Satisfaction, Coaching, Customer Service, Business Analysis, Team Building, Project Management, Team Leadership, Business Process..., Change Management, Cross-functional Team..., Performance Management, Troubleshooting, Team Management, Quality Assurance, Management, Human Resources, Training Delivery, Leadership, Needs Analysis, Leadership Development, Strategic Planning, Instructional Design, CRM, ACD, Genesys, Wireless, Speech Recognition, E-Learning, CTI, Call Center Development
Education
Oklahoma State University 1994 — 1998
Bachelor of Science (BS)
Rogers State University 1992 — 1994
Associate of Science (A.S.)
Alorica October 1998 - Present
Skills
Telecommunications, Vendor Management, BPO, VoIP, Program Management, Call Centers, Account Management, Service Delivery, Avaya, Call Center, Training, Telephony, Operations Management, Workforce Management, Customer Retention, Customer Experience, Process Improvement, IVR, Contact Centers, Outsourcing, Customer Satisfaction, Coaching, Customer Service, Business Analysis, Team Building, Project Management, Team Leadership, Business Process..., Change Management, Cross-functional Team..., Performance Management, Troubleshooting, Team Management, Quality Assurance, Management, Human Resources, Training Delivery, Leadership, Needs Analysis, Leadership Development, Strategic Planning, Instructional Design, CRM, ACD, Genesys, Wireless, Speech Recognition, E-Learning, CTI, Call Center Development
Education
Oklahoma State University 1994 — 1998
Bachelor of Science (BS)
Rogers State University 1992 — 1994
Associate of Science (A.S.)
Stephen Lowrie's Alorica Experience December 2006 - July 2009
Job equipment services at CocaCola Enterprises
Industry Consumer Goods
Experience
Coca-Cola Enterprises July 2009 - Present
Alorica December 2006 - July 2009
DecisionOne May 2004 - December 2006
Skills
Process Improvement, Management, Cross-functional Team..., Forecasting, Business Analysis, SAP
Education
Oklahoma State University 2003 — 2007
Bachelor's degree, Management Information Systems, General
Coca-Cola Enterprises July 2009 - Present
Alorica December 2006 - July 2009
DecisionOne May 2004 - December 2006
Skills
Process Improvement, Management, Cross-functional Team..., Forecasting, Business Analysis, SAP
Education
Oklahoma State University 2003 — 2007
Bachelor's degree, Management Information Systems, General
Brandon Fraser's Alorica Experience December 2010 - Present
Job Specialist at Alorica
Industry Information Technology and Services
Experience
Alorica December 2010 - Present
SUPERVALU June 2003 - Present
Wendy's/Arby's Group, Inc. December 1999 - July 2003
Skills
Customer Service, Customer Satisfaction, Time Management, Cashiering, Retail, Inventory Management, Microsoft Word, PowerPoint, Leadership, Management
Education
Old Dominion University 2007 — 2010
Bachelor of Arts (B.A.), Spanish Language and Literature
Alorica December 2010 - Present
SUPERVALU June 2003 - Present
Wendy's/Arby's Group, Inc. December 1999 - July 2003
Skills
Customer Service, Customer Satisfaction, Time Management, Cashiering, Retail, Inventory Management, Microsoft Word, PowerPoint, Leadership, Management
Education
Old Dominion University 2007 — 2010
Bachelor of Arts (B.A.), Spanish Language and Literature
Aliazah Owens's Alorica Experience April 2012 - June 2012
Job Student at Pikes Peak Community College
Industry
Experience
Alorica April 2012 - June 2012
SAIC April 2010 - December 2010
The Broadmoor August 2008 - April 2010
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Photoshop, Customer Service, Research, Social Media, HTML
Education
Pikes Peak Community College 2009 — 2012
Alorica April 2012 - June 2012
SAIC April 2010 - December 2010
The Broadmoor August 2008 - April 2010
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Photoshop, Customer Service, Research, Social Media, HTML
Education
Pikes Peak Community College 2009 — 2012
Erik Ello's Alorica Experience December 2012 - Present
Job Training & Quality Manager at Alorica
Industry Telecommunications
Experience
Alorica December 2012 - Present
Watson Pharmaceuticals November 2008 - January 2013
BankUnited May 2007 - November 2008
BankAtlantic December 2004 - April 2007
ChoicePoint PRG August 2001 - November 2004
AT&T March 1997 - July 2001
Skills
Sales, Analysis, Learning Management..., Blended Learning, Call Centers, Instructional Design, Training, Leadership, E-Learning, Workshop Facilitation, CRM, Employee Training, Learning Management, Coaching, Needs Analysis, Interviews, Management, ADDIE, Pharmaceutical Sales, Pharmaceutical Industry, Customer Service, Curriculum Design, Budgets
Education
Old Dominion University 1989 — 1994
BS, Training Specialist
Alorica December 2012 - Present
Watson Pharmaceuticals November 2008 - January 2013
BankUnited May 2007 - November 2008
BankAtlantic December 2004 - April 2007
ChoicePoint PRG August 2001 - November 2004
AT&T March 1997 - July 2001
Skills
Sales, Analysis, Learning Management..., Blended Learning, Call Centers, Instructional Design, Training, Leadership, E-Learning, Workshop Facilitation, CRM, Employee Training, Learning Management, Coaching, Needs Analysis, Interviews, Management, ADDIE, Pharmaceutical Sales, Pharmaceutical Industry, Customer Service, Curriculum Design, Budgets
Education
Old Dominion University 1989 — 1994
BS, Training Specialist
Latricia Robinson's Alorica Experience 2011 - 2012
Job Information Technology and Services Professional
Industry Information Technology and Services
Experience
Alorica 2011 - 2012
Crestwood Nursing c e July 2010 - October 2011
Education
Santa Fe College 1995 — 1997
Associate of Science (AS), Registered Nursing/Registered Nurse
Saint Johns River State College 1985 — 1986
Associate of Arts (A.A.), General Studies
Alorica 2011 - 2012
Crestwood Nursing c e July 2010 - October 2011
Education
Santa Fe College 1995 — 1997
Associate of Science (AS), Registered Nursing/Registered Nurse
Saint Johns River State College 1985 — 1986
Associate of Arts (A.A.), General Studies
Gil Caro's Alorica Experience February 2015 - Present
Job Employee Relations Coordinator at Alorica
Industry Human Resources
Experience
Alorica February 2015 - Present
Adjuvant Consulting Inc August 2012 - February 2015
US Army March 1997 - September 2011
Skills
Microsoft Office, Customer Service, Management, Microsoft Excel, Team Leadership, Security Clearance, Military, Program Management, Microsoft Word, Project Management, Human Resources
Education
Park University 2012 — 2015
BS, Human Resources Management/Personnel Administration, General
Park University
Human resources, Human Resources Management/Personnel Administration, General
Alorica February 2015 - Present
Adjuvant Consulting Inc August 2012 - February 2015
US Army March 1997 - September 2011
Skills
Microsoft Office, Customer Service, Management, Microsoft Excel, Team Leadership, Security Clearance, Military, Program Management, Microsoft Word, Project Management, Human Resources
Education
Park University 2012 — 2015
BS, Human Resources Management/Personnel Administration, General
Park University
Human resources, Human Resources Management/Personnel Administration, General
Kenneth Adkins's Alorica Experience July 2007 - January 2014
Job Software Developer at Sequoyah Technologies
Industry Information Technology and Services
Experience
Sequoyah Technologies February 2014 - Present
Alorica July 2007 - January 2014
Alorica May 2006 - June 2007
Alorica October 2003 - April 2006
Skills
Microsoft SQL Server, Database Design, Software Development, .NET, Web Development, Statistical Data..., C#, Troubleshooting, User Interface Design, XML, Web Applications, JSON, Analysis, JavaScript, ASP.NET MVC, Apache, CSS, jQuery, VB.NET, MVC, Visual Studio, Databases, ASP, T-SQL, Visual Basic, ADO.NET, IIS, ASP.NET, AJAX, SQL, ASP.NET AJAX, VBScript, OOP, Object Oriented Design, Windows Services, SOAP, WCF
Education
Oklahoma State University Institute of Technology-Okmulgee 2002 — 2007
Bachelor of Technology (B.Tech.), Computer and Information Systems Security/Information Assurance
Sequoyah Technologies February 2014 - Present
Alorica July 2007 - January 2014
Alorica May 2006 - June 2007
Alorica October 2003 - April 2006
Skills
Microsoft SQL Server, Database Design, Software Development, .NET, Web Development, Statistical Data..., C#, Troubleshooting, User Interface Design, XML, Web Applications, JSON, Analysis, JavaScript, ASP.NET MVC, Apache, CSS, jQuery, VB.NET, MVC, Visual Studio, Databases, ASP, T-SQL, Visual Basic, ADO.NET, IIS, ASP.NET, AJAX, SQL, ASP.NET AJAX, VBScript, OOP, Object Oriented Design, Windows Services, SOAP, WCF
Education
Oklahoma State University Institute of Technology-Okmulgee 2002 — 2007
Bachelor of Technology (B.Tech.), Computer and Information Systems Security/Information Assurance
Andrew Irizarry's Alorica Experience July 2010 - December 2010
Job Inbound Sales Representative at TeleTech
Industry Outsourcing/Offshoring
Experience
TeleTech July 2012 - Present
Sears Home Services April 2011 - February 2012
Alorica July 2010 - December 2010
Skills
Sales Presentation..., Asking Questions, Building Positive..., Persuasive Presentation..., Closing Abilities, Exceed Sales Goals, Exceeding Customer...
Education
Valencia Community College 2012 — 2013
Robert Morgan Educational Center 2004 — 2008
High School Diploma, General Studies
TeleTech July 2012 - Present
Sears Home Services April 2011 - February 2012
Alorica July 2010 - December 2010
Skills
Sales Presentation..., Asking Questions, Building Positive..., Persuasive Presentation..., Closing Abilities, Exceed Sales Goals, Exceeding Customer...
Education
Valencia Community College 2012 — 2013
Robert Morgan Educational Center 2004 — 2008
High School Diploma, General Studies
Joshua Albright's Alorica Experience January 2005 - April 2008
Job Technical Support Specialist Tulsa
Industry Information Technology and Services
Experience
Hillcrest Healthcare System September 2014 - July 2015
Zayo Group February 2014 - June 2014
Verizon Enterprise Solutions Group 2011 - 2013
Verizon Data Services 2008 - 2011
Alorica January 2005 - April 2008
Skills
Network Administration, Desktop Administration, Desktop Application..., Help Desk Implementation, Help Desk Support, A+ Certified IT..., Information Technology, Troubleshooting, Technical Support
Education
Rogers State University 2006 — 2008
Bachelor in Applied Technology, Computer Systems Networking and Telecommunications
Tulsa Community College 2001 — 2005
AAS Computer Information Systems Networking Degree, Computer Systems Networking and Telecommunications
Hillcrest Healthcare System September 2014 - July 2015
Zayo Group February 2014 - June 2014
Verizon Enterprise Solutions Group 2011 - 2013
Verizon Data Services 2008 - 2011
Alorica January 2005 - April 2008
Skills
Network Administration, Desktop Administration, Desktop Application..., Help Desk Implementation, Help Desk Support, A+ Certified IT..., Information Technology, Troubleshooting, Technical Support
Education
Rogers State University 2006 — 2008
Bachelor in Applied Technology, Computer Systems Networking and Telecommunications
Tulsa Community College 2001 — 2005
AAS Computer Information Systems Networking Degree, Computer Systems Networking and Telecommunications
Sharon Steele's Alorica Experience 2003 - 2006
Job Utility & Call Center Management
Industry Utilities
Experience
Direct Energy November 2013 - Present
Direct Energy October 2010 - November 2013
Williams & Williams 2006 - 2009
Alorica 2003 - 2006
PacifiCorp 1981 - 2002
Skills
Electric Utility..., Call Center operations..., Management 20 yrs, Customer Service, Invoicing, Quality Assurance, Call Centers, Business Process..., Vendor Management, Sales, Team Leadership, Training
Education
Portland State University
Project Management Certification
Sidney NE
High school graduate
Univ of Phoenix
Business Administration and Management, General
Direct Energy November 2013 - Present
Direct Energy October 2010 - November 2013
Williams & Williams 2006 - 2009
Alorica 2003 - 2006
PacifiCorp 1981 - 2002
Skills
Electric Utility..., Call Center operations..., Management 20 yrs, Customer Service, Invoicing, Quality Assurance, Call Centers, Business Process..., Vendor Management, Sales, Team Leadership, Training
Education
Portland State University
Project Management Certification
Sidney NE
High school graduate
Univ of Phoenix
Business Administration and Management, General
Estevan Estrada's Alorica Experience July 2013 - February 2015
Job Machine Operater at Quality Foam & Fiber Inc
Industry Machinery
Experience
Netflix February 2015 - Present
Alorica July 2013 - February 2015
Quality Foam & Fiber Inc October 2012 - July 2013
Education
Salt Lake Community College
Netflix February 2015 - Present
Alorica July 2013 - February 2015
Quality Foam & Fiber Inc October 2012 - July 2013
Education
Salt Lake Community College
Heather Chilgren's Alorica Experience July 2011 - December 2011
Job Court Specialist at City of Topeka Municipal Court
Industry Judiciary
Experience
City of Topeka September 2014 - Present
City of Topeka June 2014 - September 2014
City of Topeka December 2013 - June 2014
John Q. Hammons Hotels & Resorts December 2011 - December 2013
Alorica July 2011 - December 2011
Heather's Little Helpers Home Daycare January 2005 - July 2011
Brimans Leading Jewlers May 2003 - January 2005
Finlay Fine Jewelry June 1998 - May 2003
Skills
Management, Data Entry, Invoicing, Administration, Hiring, Sales, Finance, Government, Accounting
Education
Rasmussen College 2012 — 2017
Bachelor's degree, Business Administration and Management, 4.0
Universtiy of Kansas 2012 — 2014
Associate of Arts (A.A.), Accounting, 3.69
City of Topeka September 2014 - Present
City of Topeka June 2014 - September 2014
City of Topeka December 2013 - June 2014
John Q. Hammons Hotels & Resorts December 2011 - December 2013
Alorica July 2011 - December 2011
Heather's Little Helpers Home Daycare January 2005 - July 2011
Brimans Leading Jewlers May 2003 - January 2005
Finlay Fine Jewelry June 1998 - May 2003
Skills
Management, Data Entry, Invoicing, Administration, Hiring, Sales, Finance, Government, Accounting
Education
Rasmussen College 2012 — 2017
Bachelor's degree, Business Administration and Management, 4.0
Universtiy of Kansas 2012 — 2014
Associate of Arts (A.A.), Accounting, 3.69
Christy Waits's Alorica Experience September 2013 - October 2014
Job Merchandise Controller at Home Goods Distribution
Industry Warehousing
Experience
Home Goods Distribution February 2015 - Present
Home Goods Distribution October 2014 - February 2015
Alorica September 2013 - October 2014
Books-A-Million 2010 - 2013
Barnes & Noble January 2000 - May 2010
Skills
Management, Sales, Customer Service, Training, Store Management, Visual Merchandising, Loss Prevention, Merchandising, Retail Sales, Retail, Cashiering, Inventory Management, Inventory Control, Time Management, Microsoft Office, Customer Satisfaction, E-Reader (NOOK/Kindle)..., Telephone Skills, Data Entry
Education
Salisbury University 1996 — 2000
Bachelor of Arts (B.A.), Education and History
Salisbury University 1996 — 2000
Bachelor of Arts (B.A.), Education and History
Home Goods Distribution February 2015 - Present
Home Goods Distribution October 2014 - February 2015
Alorica September 2013 - October 2014
Books-A-Million 2010 - 2013
Barnes & Noble January 2000 - May 2010
Skills
Management, Sales, Customer Service, Training, Store Management, Visual Merchandising, Loss Prevention, Merchandising, Retail Sales, Retail, Cashiering, Inventory Management, Inventory Control, Time Management, Microsoft Office, Customer Satisfaction, E-Reader (NOOK/Kindle)..., Telephone Skills, Data Entry
Education
Salisbury University 1996 — 2000
Bachelor of Arts (B.A.), Education and History
Salisbury University 1996 — 2000
Bachelor of Arts (B.A.), Education and History
Mark McCool Jr's Alorica Experience June 2009 - May 2011
Job Technical Customer Service Rep at DIRECTV
Industry Information Technology and Services
Experience
BankOnIT April 2015 - July 2015
Saint John Health System October 2014 - March 2015
DIRECTV May 2011 - October 2014
IBM April 2014 - July 2014
DIRECTV September 2013 - December 2013
Alorica June 2009 - May 2011
Skills
Troubleshooting, Active Directory, Technical Support, VPN, Software Installation, Networking, WAN, Laptops, Printers, Group Policy, Remote Desktop, Information Technology, Service Desk, Windows 7, Windows XP Pro, Mobile Devices, Altiris Deployment..., Remote User Support, TCP/IP, Desktop Computers, DHCP, Hardware Support, Cabling, User Provisioning, A+ Certified, Windows Server, Microsoft Exchange, Help Desk Support
Education
Oklahoma State University Institute of Technology-Okmulgee 2012 — 2014
Bachelor's Degree, Information Assurance & Forensics, 3.10
Tulsa Community College 2009 — 2012
Associate's Degree, Information Assurance and Forensics, 3.0
BankOnIT April 2015 - July 2015
Saint John Health System October 2014 - March 2015
DIRECTV May 2011 - October 2014
IBM April 2014 - July 2014
DIRECTV September 2013 - December 2013
Alorica June 2009 - May 2011
Skills
Troubleshooting, Active Directory, Technical Support, VPN, Software Installation, Networking, WAN, Laptops, Printers, Group Policy, Remote Desktop, Information Technology, Service Desk, Windows 7, Windows XP Pro, Mobile Devices, Altiris Deployment..., Remote User Support, TCP/IP, Desktop Computers, DHCP, Hardware Support, Cabling, User Provisioning, A+ Certified, Windows Server, Microsoft Exchange, Help Desk Support
Education
Oklahoma State University Institute of Technology-Okmulgee 2012 — 2014
Bachelor's Degree, Information Assurance & Forensics, 3.10
Tulsa Community College 2009 — 2012
Associate's Degree, Information Assurance and Forensics, 3.0
Daniel Revello's Alorica Experience February 2012 - August 2014
Job Financial Foundations Associate at USAA
Industry Outsourcing/Offshoring
Experience
USAA August 2014 - Present
Alorica February 2012 - August 2014
Alorica September 2011 - January 2012
Alpha Beta Computer Solutions January 2009 - September 2011
Skills
Training, Instructional Design, Instructional Technology, Instructor-led Training, Technical Support, Customer Service, Android Development, Microsoft Office, Linux, Mac OS, Hardware, Call Centers, Management, Team Building, Wireless Networking, Troubleshooting, Computer Hardware
Education
Pikes Peak Community College 2008 — 2013
Associate's degree, Computer Networking Technology
USAA August 2014 - Present
Alorica February 2012 - August 2014
Alorica September 2011 - January 2012
Alpha Beta Computer Solutions January 2009 - September 2011
Skills
Training, Instructional Design, Instructional Technology, Instructor-led Training, Technical Support, Customer Service, Android Development, Microsoft Office, Linux, Mac OS, Hardware, Call Centers, Management, Team Building, Wireless Networking, Troubleshooting, Computer Hardware
Education
Pikes Peak Community College 2008 — 2013
Associate's degree, Computer Networking Technology
Daniel Loucks's Alorica Experience February 2007 - May 2008
Job Attended Pierce College at Puyallup
Industry Information Technology and Services
Experience
United States Air Force May 2008 - May 2012
Alorica February 2007 - May 2008
Skills
Training, Program Management, Leadership, Process Improvement, Team Building, Team Leadership, Security Clearance, Instructor-led Training, Employee Training, Management, Military
Education
Pierce College at Puyallup 2012 — 2014
Associate's degree, Network Engineering
United States Air Force May 2008 - May 2012
Alorica February 2007 - May 2008
Skills
Training, Program Management, Leadership, Process Improvement, Team Building, Team Leadership, Security Clearance, Instructor-led Training, Employee Training, Management, Military
Education
Pierce College at Puyallup 2012 — 2014
Associate's degree, Network Engineering
Micheal Sexton's Alorica Experience February 1999 - August 2006
Job Teacher at Muskogee Public Schools
Industry Education Management
Experience
Muskogee Public Schools August 2013 - Present
Broken Arrow Public Schools August 2012 - 2013
Wagoner Public Schools August 2007 - July 2012
Alorica February 1999 - August 2006
Skills
Employee Training, Technical Support, Information Technology
Education
Oklahoma State University 1997 — 2002
Master's degree, Telecommunications Management
Oklahoma State University 1979 — 1985
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Muskogee Public Schools August 2013 - Present
Broken Arrow Public Schools August 2012 - 2013
Wagoner Public Schools August 2007 - July 2012
Alorica February 1999 - August 2006
Skills
Employee Training, Technical Support, Information Technology
Education
Oklahoma State University 1997 — 2002
Master's degree, Telecommunications Management
Oklahoma State University 1979 — 1985
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Reanna Jones's Alorica Experience March 2009 - August 2010
Job Business Owner at Diva Cleaning
Industry Human Resources
Experience
Diva Cleaning June 2014 - Present
Alorica March 2009 - August 2010
Casey's General Stores, Inc. November 2005 - December 2007
Skills
Customer Service, Microsoft Word, Filing, Money Management, Inventory Management, Cash Register, Store Management, Store Operations
Education
Kaplan University 2014 — 2018
Pinnacle Career Institute-Lawrence 2003 — 2004
Diva Cleaning June 2014 - Present
Alorica March 2009 - August 2010
Casey's General Stores, Inc. November 2005 - December 2007
Skills
Customer Service, Microsoft Word, Filing, Money Management, Inventory Management, Cash Register, Store Management, Store Operations
Education
Kaplan University 2014 — 2018
Pinnacle Career Institute-Lawrence 2003 — 2004
Emily Perryman's Alorica Experience May 2007 - May 2009
Job Experienced Business/ Customer Service Professional
Industry Government Administration
Experience
Manhattan Foot Specialists July 2010 - May 2014
Kansas Wireless June 2009 - May 2010
Alorica May 2007 - May 2009
Skills
Microsoft Word, Microsoft Excel, EMR, Organization Skills, Leadership, Visual Learning, Written Communication, Oral Communication, People Skills, Health Insurance, Customer Relations, Billing Process
Education
Ottawa University 2012 — 2014
Master of Business Administration (MBA), Business
Wichita State University 2003 — 2007
Bachelor's Degree, Biology, General
Manhattan Foot Specialists July 2010 - May 2014
Kansas Wireless June 2009 - May 2010
Alorica May 2007 - May 2009
Skills
Microsoft Word, Microsoft Excel, EMR, Organization Skills, Leadership, Visual Learning, Written Communication, Oral Communication, People Skills, Health Insurance, Customer Relations, Billing Process
Education
Ottawa University 2012 — 2014
Master of Business Administration (MBA), Business
Wichita State University 2003 — 2007
Bachelor's Degree, Biology, General
Joseph Fertitta's Alorica Experience August 2013 - Present
Job Tech Support Agent at Alorica
Industry Outsourcing/Offshoring
Experience
Alorica August 2013 - Present
Brunswick Zone XL April 2012 - August 2013
Education
Pikes Peak Community College 2014 — 2016
Associate of Science (A.S.), Computer Science
Alorica August 2013 - Present
Brunswick Zone XL April 2012 - August 2013
Education
Pikes Peak Community College 2014 — 2016
Associate of Science (A.S.), Computer Science
Andre Poole's Alorica Experience January 2014 - October 2014
Job Customer Service Representative at Xerox
Industry Information Technology and Services
Experience
Xerox December 2014 - Present
UPS October 2014 - December 2014
Alorica January 2014 - October 2014
Skills
Data Analysis, Strategic Communications
Education
Purdue University 2014 — 2015
Did not obtain degree, Movement Therapy and Movement Education, 2.5
Arsenal Technical High School 2009 — 2013
High School, General studies, 3.0
Xerox December 2014 - Present
UPS October 2014 - December 2014
Alorica January 2014 - October 2014
Skills
Data Analysis, Strategic Communications
Education
Purdue University 2014 — 2015
Did not obtain degree, Movement Therapy and Movement Education, 2.5
Arsenal Technical High School 2009 — 2013
High School, General studies, 3.0
Phillip Beaver's Alorica Experience October 2013 - February 2015
Job Student at Saint Johns River State College
Industry
Experience
Alorica October 2013 - February 2015
Education
Saint Johns River State College 2014 — 2017
Alorica October 2013 - February 2015
Education
Saint Johns River State College 2014 — 2017
Deloitte
PwC
Ernst & Young
Walgreens
Procter & Gamble
KPMG
PricewaterhouseCoopers
EY