Alorica Company
Industry: Company
DescriptionHeadquarters: Irvine, California, United States CEO: Andy Lee (1999–) Founded: 1999 Subsidiaries: Precision Response Corporation,
Alorica List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Alorica. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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2,179 Alorica employees in database. Find out everything there's to know about Alorica employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Alorica Employees
Employee
Years
Job
Industry
Andrew McEllen Andrew McEllen's Alorica Experience July 2013 - January 2014
Job Recruiter at Apollo Technical
Industry Staffing and Recruiting
Experience
Apollo Technical August 2014 - Present
Alorica July 2013 - January 2014
X3 Sports March 2012 - April 2013
Skills
Sales, Fitness Consulting, Customer Service, Endurance, Strength Training, Fitness Training, Fitness, Athletics, Supplements, Nutrition, Strength & Conditioning, Weight Training, Nutritional Counseling, Wellness Coaching, PowerPoint, Team Building, Training, Recruiting, Microsoft Excel, Management, Time Management, Leadership, Microsoft Office, Microsoft Word, Coaching, Engineering
Education
University of South Carolina-Columbia 2005 — 2009
BS, Exercise Science
Apollo Technical August 2014 - Present
Alorica July 2013 - January 2014
X3 Sports March 2012 - April 2013
Skills
Sales, Fitness Consulting, Customer Service, Endurance, Strength Training, Fitness Training, Fitness, Athletics, Supplements, Nutrition, Strength & Conditioning, Weight Training, Nutritional Counseling, Wellness Coaching, PowerPoint, Team Building, Training, Recruiting, Microsoft Excel, Management, Time Management, Leadership, Microsoft Office, Microsoft Word, Coaching, Engineering
Education
University of South Carolina-Columbia 2005 — 2009
BS, Exercise Science
Martin Van Buren Martin Van Buren's Alorica Experience August 2010 - November 2012
Job AllSource Intelligence Analyst: Trained, Experienced & Cleared IC Professional, With Banking/Finance Experience
Industry Banking
Experience
Army National Guard January 2009 - Present
Bell Shoals Baptist Church January 2002 - Present
Anchor Consultants LLC November 2013 - January 2014
USAA November 2012 - November 2013
Alorica August 2010 - November 2012
Florida National Guard June 2008 - March 2010
P&B Capital Group September 2008 - September 2009
Wells Fargo Financial October 2006 - June 2008
Asset Acceptance December 2003 - September 2006
Household Mortgage Services August 2001 - December 2003
Skills
Active Top Secret..., Top Secret, Intelligence Analysis, full motion video..., Military, Leadership, Management, Credit, Mortgage Lending, Loan Origination, Mortgage Closing, Loans, Software Documentation, Call Centers, Human Resources, Financial Services, Sales Management, Credit Cards, Editing, Final Cut Pro, Video, Analysis, Finance, Microsoft Office, Team Leadership, Sales, Process Improvement, Risk Management, Training, Customer Service, Team Building, Banking
Education
University of South Florida 2002 — 2004
B.A, Mass Communications- Telecommunications Production
Bloomingdale High School 1990 — 1995
High School diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Hillsborough Community College
A.A, Liberal Arts
Army National Guard January 2009 - Present
Bell Shoals Baptist Church January 2002 - Present
Anchor Consultants LLC November 2013 - January 2014
USAA November 2012 - November 2013
Alorica August 2010 - November 2012
Florida National Guard June 2008 - March 2010
P&B Capital Group September 2008 - September 2009
Wells Fargo Financial October 2006 - June 2008
Asset Acceptance December 2003 - September 2006
Household Mortgage Services August 2001 - December 2003
Skills
Active Top Secret..., Top Secret, Intelligence Analysis, full motion video..., Military, Leadership, Management, Credit, Mortgage Lending, Loan Origination, Mortgage Closing, Loans, Software Documentation, Call Centers, Human Resources, Financial Services, Sales Management, Credit Cards, Editing, Final Cut Pro, Video, Analysis, Finance, Microsoft Office, Team Leadership, Sales, Process Improvement, Risk Management, Training, Customer Service, Team Building, Banking
Education
University of South Florida 2002 — 2004
B.A, Mass Communications- Telecommunications Production
Bloomingdale High School 1990 — 1995
High School diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Hillsborough Community College
A.A, Liberal Arts
Darren Whitney Darren Whitney's Alorica Experience November 2012 - May 2013
Job IT Helpdesk Analyst at Infinite Computer Solutions
Industry Internet
Experience
Infinite Computer Solutions January 2014 - Present
Vital Network Services August 2013 - January 2014
Alorica November 2012 - May 2013
Transworld network March 2011 - October 2012
Transworld Network Corp May 2006 - August 2006
Skills
Customer Service, Help Desk Support, OS X, Windows, Mac OS, Microsoft Office, Wireless Networking, Networking, Routers, VoIP, NetBeans, DSL, Ticketing Systems, Social Networking, TCP/IP protocols, Technical Support, Customer Support
Education
University of South Florida 2006 — 2011
Bachelor of Science (BS), Information Technology
Central High School
Diploma, 2006
Infinite Computer Solutions January 2014 - Present
Vital Network Services August 2013 - January 2014
Alorica November 2012 - May 2013
Transworld network March 2011 - October 2012
Transworld Network Corp May 2006 - August 2006
Skills
Customer Service, Help Desk Support, OS X, Windows, Mac OS, Microsoft Office, Wireless Networking, Networking, Routers, VoIP, NetBeans, DSL, Ticketing Systems, Social Networking, TCP/IP protocols, Technical Support, Customer Support
Education
University of South Florida 2006 — 2011
Bachelor of Science (BS), Information Technology
Central High School
Diploma, 2006
Bryan Mathews Bryan Mathews's Alorica Experience September 2014 - Present
Job Workforce RealTime Analyst at Alorica
Industry Management Consulting
Experience
Alorica September 2014 - Present
Alorica October 2013 - September 2014
Alorica July 2012 - October 2013
Target May 2010 - August 2013
Target March 2009 - November 2009
Wireless USA September 2008 - November 2008
Wyoming State Penitentiary December 2006 - August 2008
Digital Wireless August 2005 - November 2006
Kroger March 2005 - August 2005
Otto Building Co. October 2004 - December 2004
Skills
Customer Service, Customer Satisfaction, Computers, Efficiency, Time Management, Organization, Data Entry, Windows, Microsoft Excel, Microsoft Word, Microsoft Office, Internet, Linux, Outlook
Education
University of Phoenix 2010 — 2013
Bachelor, Business/Accounting
University of Phoenix 2008 — 2010
Associate, Accounting
Davison High School 1998 — 2002
Diploma
Alorica September 2014 - Present
Alorica October 2013 - September 2014
Alorica July 2012 - October 2013
Target May 2010 - August 2013
Target March 2009 - November 2009
Wireless USA September 2008 - November 2008
Wyoming State Penitentiary December 2006 - August 2008
Digital Wireless August 2005 - November 2006
Kroger March 2005 - August 2005
Otto Building Co. October 2004 - December 2004
Skills
Customer Service, Customer Satisfaction, Computers, Efficiency, Time Management, Organization, Data Entry, Windows, Microsoft Excel, Microsoft Word, Microsoft Office, Internet, Linux, Outlook
Education
University of Phoenix 2010 — 2013
Bachelor, Business/Accounting
University of Phoenix 2008 — 2010
Associate, Accounting
Davison High School 1998 — 2002
Diploma
Carmilee Jones Carmilee Jones's Alorica Experience November 2014 - Present
Job HR Manager
Industry Outsourcing/Offshoring
Experience
Alorica November 2014 - Present
Pep Boys August 2011 - November 2014
Reliable Staffing Inc. 2008 - August 2011
Waffle House 2002 - 2008
Skills
Employee Relations, Succession Planning, Onboarding, Performance Management, Talent Management, Applicant Tracking..., HRIS, Talent Acquisition, Labor Relations, FMLA, Leadership Development, Benefits Administration, HR Policies, Employee Training, Workforce Planning, Employee Engagement, Team Building, Customer Service, Organizational..., Sourcing, Payroll, Training, College Recruiting, Coaching, Interviews, New Hire Orientations, Conflict Resolution, Personnel Management, Recruiting, Deferred Compensation, Human Resources, Employee Benefits, Leadership
Education
University of Phoenix 2006 — 2008
Business Administration and Management, General
Alorica November 2014 - Present
Pep Boys August 2011 - November 2014
Reliable Staffing Inc. 2008 - August 2011
Waffle House 2002 - 2008
Skills
Employee Relations, Succession Planning, Onboarding, Performance Management, Talent Management, Applicant Tracking..., HRIS, Talent Acquisition, Labor Relations, FMLA, Leadership Development, Benefits Administration, HR Policies, Employee Training, Workforce Planning, Employee Engagement, Team Building, Customer Service, Organizational..., Sourcing, Payroll, Training, College Recruiting, Coaching, Interviews, New Hire Orientations, Conflict Resolution, Personnel Management, Recruiting, Deferred Compensation, Human Resources, Employee Benefits, Leadership
Education
University of Phoenix 2006 — 2008
Business Administration and Management, General
Olivia Acosta Olivia Acosta's Alorica Experience November 2011 - May 2012
Job Receptionist, Clerical, Office/ Admin Assistant
Industry Mental Health Care
Experience
East Coast Repair & Fabrications May 2012 - September 2012
Alorica November 2011 - May 2012
The Finial Co May 2011 - September 2011
Burnett’s Staffing April 2011 - August 2011
Westminster Canterbury January 2010 - April 2010
Automax July 2009 - December 2009
FFE Transportation September 2003 - May 2007
Verizon SuperPages.com February 2005 - May 2005
Best Loan Co March 2003 - May 2003
Dallas Recycling February 2001 - February 2003
Skills
Microsoft Office..., Quick Books Pro 2001, Data Entry (10 Key) by..., Type 60-65 WPM, AS400 Proficient
Education
L.D. Bell High School
Diploma
University of Phoenix
East Coast Repair & Fabrications May 2012 - September 2012
Alorica November 2011 - May 2012
The Finial Co May 2011 - September 2011
Burnett’s Staffing April 2011 - August 2011
Westminster Canterbury January 2010 - April 2010
Automax July 2009 - December 2009
FFE Transportation September 2003 - May 2007
Verizon SuperPages.com February 2005 - May 2005
Best Loan Co March 2003 - May 2003
Dallas Recycling February 2001 - February 2003
Skills
Microsoft Office..., Quick Books Pro 2001, Data Entry (10 Key) by..., Type 60-65 WPM, AS400 Proficient
Education
L.D. Bell High School
Diploma
University of Phoenix
Sherry Moore Sherry Moore's Alorica Experience July 2008 - April 2010
Job Customer Care Associate at Finish Line
Industry Retail
Experience
Finish Line October 2012 - Present
Citizen Action Coalition January 2012 - November 2012
Alorica July 2008 - April 2010
International Automotive Components October 1995 - July 2008
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Kaizen, Kanban, Non-profits, Problem Solving, Inventory Control, Fundraising, Nonprofits, Inventory Management, Time Management, Loss Prevention, Retail, Sales, Customer Satisfaction, Store Operations, Retail Sales, Leadership, Recruiting
Education
University of Phoenix 2006 — 2008
Associate of Arts (A.A.), Criminology, 3.8 GPA
Finish Line October 2012 - Present
Citizen Action Coalition January 2012 - November 2012
Alorica July 2008 - April 2010
International Automotive Components October 1995 - July 2008
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Kaizen, Kanban, Non-profits, Problem Solving, Inventory Control, Fundraising, Nonprofits, Inventory Management, Time Management, Loss Prevention, Retail, Sales, Customer Satisfaction, Store Operations, Retail Sales, Leadership, Recruiting
Education
University of Phoenix 2006 — 2008
Associate of Arts (A.A.), Criminology, 3.8 GPA
Alexandre Focante's Alorica Experience December 2013 - October 2014
Job Oracle System and Database Professional
Industry Computer Software
Experience
Brink’s Incorporated - http://www.brinksinc.com November 2014 - September 2015
Alorica December 2013 - October 2014
SmartDog Services March 2013 - December 2013
Automic Software September 2010 - January 2013
Oracle Corporation April 2009 - September 2010
Inmetrics Motorola Brazil August 2007 - March 2009
Sanmina-SCI Corporation March 2005 - August 2007
Oracle Corporation February 2002 - January 2005
Oracle Corporation July 1999 - January 2002
Skills
Oracle E-Business Suite, Oracle RAC, Oracle Applications, PL/SQL, Performance Tuning, SQL Tuning, Unix, Pre-sales, Enterprise Architecture, ITIL, Oracle Grid, RMAN, ERP, Integration, Oracle Application..., Oracle Enterprise..., Databases, Oracle R12, Database Administration, Enterprise Software, Troubleshooting, Oracle Database, Oracle Administration, UC4 V9, Weblogic, Linux Server, Web Applications, ITIL Certified, Operating Systems, Weblogic Administration, Mobile Devices, Mobile Applications, Mobile Technology, Linux, Data Guard, Virtualization, System Administration, Unix Shell Scripting, High Availability, Solaris 8/9/10, Solaris 11, Linux System..., Red Hat Linux, Solaris, SQL, Oracle, Shell Scripting
Education
Oracle Education 2015 — 2015
Java SE 8 Programming, Information Technology, Java
Oracle University 2000 — 2012
Oracle OCA, OCP, R12 OCP, Oracle E-business Suite Oracle Database Solaris, OCA OCP R12 Apps DBA OCP
University of Phoenix 2007 — 2008
Bachelor in Computer Science Equivalency to US Degree from an accredited university Phoenix Universi, Computer Science
IBTA Campinas - IBMEC 2005 — 2007
Bachelor, Management Information Systems and Services, Information System
Brink’s Incorporated - http://www.brinksinc.com November 2014 - September 2015
Alorica December 2013 - October 2014
SmartDog Services March 2013 - December 2013
Automic Software September 2010 - January 2013
Oracle Corporation April 2009 - September 2010
Inmetrics Motorola Brazil August 2007 - March 2009
Sanmina-SCI Corporation March 2005 - August 2007
Oracle Corporation February 2002 - January 2005
Oracle Corporation July 1999 - January 2002
Skills
Oracle E-Business Suite, Oracle RAC, Oracle Applications, PL/SQL, Performance Tuning, SQL Tuning, Unix, Pre-sales, Enterprise Architecture, ITIL, Oracle Grid, RMAN, ERP, Integration, Oracle Application..., Oracle Enterprise..., Databases, Oracle R12, Database Administration, Enterprise Software, Troubleshooting, Oracle Database, Oracle Administration, UC4 V9, Weblogic, Linux Server, Web Applications, ITIL Certified, Operating Systems, Weblogic Administration, Mobile Devices, Mobile Applications, Mobile Technology, Linux, Data Guard, Virtualization, System Administration, Unix Shell Scripting, High Availability, Solaris 8/9/10, Solaris 11, Linux System..., Red Hat Linux, Solaris, SQL, Oracle, Shell Scripting
Education
Oracle Education 2015 — 2015
Java SE 8 Programming, Information Technology, Java
Oracle University 2000 — 2012
Oracle OCA, OCP, R12 OCP, Oracle E-business Suite Oracle Database Solaris, OCA OCP R12 Apps DBA OCP
University of Phoenix 2007 — 2008
Bachelor in Computer Science Equivalency to US Degree from an accredited university Phoenix Universi, Computer Science
IBTA Campinas - IBMEC 2005 — 2007
Bachelor, Management Information Systems and Services, Information System
Jason Guo Jason Guo's Alorica Experience May 2015 - Present
Job Tax and Finance Intern at Alorica
Industry Accounting
Experience
Alorica May 2015 - Present
Lexus The Pursuit August 2010 - Present
CONNECT - San Diego January 2015 - May 2015
The San Diego Foundation September 2013 - October 2013
McGladrey July 2013 - July 2013
RetroVirox Inc. June 2013 - July 2013
University of San Diego February 2013 - May 2013
American Cancer Society January 2013 - May 2013
Weixin China June 2012 - August 2012
Skills
Microsoft Excel, Teamwork, Leadership, Time Management, Mandarin, Access, Accounting, Marketing, Windows, Community Outreach, Nonprofits, Microsoft Office, Microsoft Word, PowerPoint, Facebook, Financial Accounting, Golf, Budgets, Mountain Biking, Art, Microsoft Publisher, Microsoft OneNote, Outlook, HTML, CSS, Microsoft Exchange..., Adobe Creative Suite, WordPress, Customer Service, Microsoft Outlook, Microsoft Visio
Education
University of San Diego 2011 — 2015
Bachelor's Degree, Accounting and Finance
Cerritos High School 2007 — 2011
Carmenita Middle School 2005 — 2007
Joe A. Gonsalves Elementary School 1998 — 2005
Alorica May 2015 - Present
Lexus The Pursuit August 2010 - Present
CONNECT - San Diego January 2015 - May 2015
The San Diego Foundation September 2013 - October 2013
McGladrey July 2013 - July 2013
RetroVirox Inc. June 2013 - July 2013
University of San Diego February 2013 - May 2013
American Cancer Society January 2013 - May 2013
Weixin China June 2012 - August 2012
Skills
Microsoft Excel, Teamwork, Leadership, Time Management, Mandarin, Access, Accounting, Marketing, Windows, Community Outreach, Nonprofits, Microsoft Office, Microsoft Word, PowerPoint, Facebook, Financial Accounting, Golf, Budgets, Mountain Biking, Art, Microsoft Publisher, Microsoft OneNote, Outlook, HTML, CSS, Microsoft Exchange..., Adobe Creative Suite, WordPress, Customer Service, Microsoft Outlook, Microsoft Visio
Education
University of San Diego 2011 — 2015
Bachelor's Degree, Accounting and Finance
Cerritos High School 2007 — 2011
Carmenita Middle School 2005 — 2007
Joe A. Gonsalves Elementary School 1998 — 2005
Christina Hukill Christina Hukill's Alorica Experience January 2011 - June 2011
Job Licensed Insurance Agent at American Income Life Insurance Company
Industry Hospitality
Experience
American Income Life Insurance Company August 2014 - Present
Bloom Marketing Group, Bloomington, IN July 2013 - July 2014
Stream Global June 2011 - December 2011
Alorica January 2011 - June 2011
Holiday Inn Express November 2007 - January 2010
Skills
Customer Service, Life Insurance, Health Insurance, Sales, Sales Presentations, Customer Satisfaction, Marketing, Training, Recruiting, Hospitality Management, Hospitality, Hotels, Management, Time Management, Budgets, Project Management, Team Management, Technical Support
Education
University of Phoenix 2010 — 2012
Associate's degree, Psychology
American Income Life Insurance Company August 2014 - Present
Bloom Marketing Group, Bloomington, IN July 2013 - July 2014
Stream Global June 2011 - December 2011
Alorica January 2011 - June 2011
Holiday Inn Express November 2007 - January 2010
Skills
Customer Service, Life Insurance, Health Insurance, Sales, Sales Presentations, Customer Satisfaction, Marketing, Training, Recruiting, Hospitality Management, Hospitality, Hotels, Management, Time Management, Budgets, Project Management, Team Management, Technical Support
Education
University of Phoenix 2010 — 2012
Associate's degree, Psychology
Gary Barran Gary Barran's Alorica Experience January 2010 - October 2010
Job Inhouse Marketing Representative at Bluegreen Vacations
Industry Banking
Experience
Bluegreen Vacations May 2015 - Present
Fidelity National Information Services July 2013 - October 2014
Bisk Education February 2011 - February 2013
Alorica January 2010 - October 2010
Skills
Sales, Marketing, Customer Service, Customer Retention, Highly detail oriented, Teamwork, Learning Quickly, Interpersonal..., Account Management, CRM, Leadership, Cold Calling, Time Management, Call Centers, Interviews, Customer Satisfaction, Training, Employee Training, Microsoft Office, Team Building, Team Leadership
Education
University of South Florida-St. Petersburg Campus 2007 — 2009
Bachelor of Science (BS), Marketing
Bluegreen Vacations May 2015 - Present
Fidelity National Information Services July 2013 - October 2014
Bisk Education February 2011 - February 2013
Alorica January 2010 - October 2010
Skills
Sales, Marketing, Customer Service, Customer Retention, Highly detail oriented, Teamwork, Learning Quickly, Interpersonal..., Account Management, CRM, Leadership, Cold Calling, Time Management, Call Centers, Interviews, Customer Satisfaction, Training, Employee Training, Microsoft Office, Team Building, Team Leadership
Education
University of South Florida-St. Petersburg Campus 2007 — 2009
Bachelor of Science (BS), Marketing
Dominica Scott Dominica Scott's Alorica Experience April 2011 - July 2011
Job Managed Services Support Specialist
Industry E-Learning
Experience
Tribridge August 2013 - Present
Intelladon November 2011 - August 2013
Coca-Cola Refreshments September 2011 - November 2011
Alorica April 2011 - July 2011
RYLA Inc. September 2010 - March 2011
Coleman & Associates Enterprises Inc. March 2008 - August 2010
Skills
Employee Relations, Customer Service, Recruiting, Microsoft Office, Human Resources, Talent Management, E-Learning, PowerPoint, Public Speaking, Marketing, Social Media Marketing, Customer Retention, Learning Management..., CRM, Training, Salesforce.com, Leadership, Sales, Team Leadership, Social Networking, Management, Sales Process, Lead Generation, SaaS
Education
University of South Florida 2003 — 2007
BS, Communication Sciences and Disorders, General
Tribridge August 2013 - Present
Intelladon November 2011 - August 2013
Coca-Cola Refreshments September 2011 - November 2011
Alorica April 2011 - July 2011
RYLA Inc. September 2010 - March 2011
Coleman & Associates Enterprises Inc. March 2008 - August 2010
Skills
Employee Relations, Customer Service, Recruiting, Microsoft Office, Human Resources, Talent Management, E-Learning, PowerPoint, Public Speaking, Marketing, Social Media Marketing, Customer Retention, Learning Management..., CRM, Training, Salesforce.com, Leadership, Sales, Team Leadership, Social Networking, Management, Sales Process, Lead Generation, SaaS
Education
University of South Florida 2003 — 2007
BS, Communication Sciences and Disorders, General
Daryl Watson Daryl Watson's Alorica Experience March 2015 - Present
Job Care Associate
Industry Telecommunications
Experience
Alorica March 2015 - Present
DHS-USCIS July 2014 - December 2014
West Corporation March 2014 - July 2014
AAFES 2012 - March 2014
Staples March 2009 - November 2011
Blue Cross Blue Shield of South Carolina August 2004 - November 2008
Skills
Customer Service, Retail, Time Management, PowerPoint, Microsoft Excel, Inventory Control, Microsoft Word, Telephone Skills, Cashiering, Teamwork, Microsoft Office, Outlook, Customer Experience
Education
University of South Carolina-Columbia 2000 — 2004
Bachelor of Science (BS), Business Administration and Management, General
Alorica March 2015 - Present
DHS-USCIS July 2014 - December 2014
West Corporation March 2014 - July 2014
AAFES 2012 - March 2014
Staples March 2009 - November 2011
Blue Cross Blue Shield of South Carolina August 2004 - November 2008
Skills
Customer Service, Retail, Time Management, PowerPoint, Microsoft Excel, Inventory Control, Microsoft Word, Telephone Skills, Cashiering, Teamwork, Microsoft Office, Outlook, Customer Experience
Education
University of South Carolina-Columbia 2000 — 2004
Bachelor of Science (BS), Business Administration and Management, General
janadrian palmer janadrian palmer's Alorica Experience January 2008 - March 2012
Job customer service
Industry Consumer Services
Experience
UnitedHealth Group April 2013 - Present
avisbudget group March 2012 - March 2013
alorica January 2008 - March 2012
directv October 2003 - August 2006
Skills
Call Centers, Customer Service, Customer Satisfaction, Customer Experience, Customer Retention, Data Entry, Microsoft Office, Outlook, Team Building, Microsoft Excel, Microsoft Word, Training
Education
University of Phoenix 2011 — 2014
currently enrolled, psychology
coral springs 2003 — 2003
diploma, high school
UnitedHealth Group April 2013 - Present
avisbudget group March 2012 - March 2013
alorica January 2008 - March 2012
directv October 2003 - August 2006
Skills
Call Centers, Customer Service, Customer Satisfaction, Customer Experience, Customer Retention, Data Entry, Microsoft Office, Outlook, Team Building, Microsoft Excel, Microsoft Word, Training
Education
University of Phoenix 2011 — 2014
currently enrolled, psychology
coral springs 2003 — 2003
diploma, high school
Angela Tarleton-Williams Angela Tarleton-Williams's Alorica Experience June 2009 - July 2011
Job Claims Processor at Allied American Adjusting
Industry Food & Beverages
Experience
Allied American Adjusting October 2012 - Present
Unemployed June 2012 - Present
Burger King January 2012 - June 2012
Hart's Fried Chicken January 2012 - March 2012
Catastrophe Management Solutions September 2011 - December 2011
Catastrophe Management Solutions July 2011 - December 2011
Alorica June 2009 - July 2011
Warranty Corporation March 2007 - February 2009
Skills
Microsoft Office, Food Service, Microsoft Excel, PowerPoint, Retail, Food, Time Management, Teamwork, Cooking, Cash Register, Social Media, Food Safety, Data Entry, Grocery, Sales
Education
University of Phoenix 2011 — 2014
University of Phoenix 2011 — 2014
Business Administration
John S. Shaw High School 1995 — 1999
H.S. Diploma, Required
Allied American Adjusting October 2012 - Present
Unemployed June 2012 - Present
Burger King January 2012 - June 2012
Hart's Fried Chicken January 2012 - March 2012
Catastrophe Management Solutions September 2011 - December 2011
Catastrophe Management Solutions July 2011 - December 2011
Alorica June 2009 - July 2011
Warranty Corporation March 2007 - February 2009
Skills
Microsoft Office, Food Service, Microsoft Excel, PowerPoint, Retail, Food, Time Management, Teamwork, Cooking, Cash Register, Social Media, Food Safety, Data Entry, Grocery, Sales
Education
University of Phoenix 2011 — 2014
University of Phoenix 2011 — 2014
Business Administration
John S. Shaw High School 1995 — 1999
H.S. Diploma, Required
Kara Griffith Kara Griffith's Alorica Experience April 2013 - Present
Job Directv Bundles Desk Agent at Alorica
Industry Outsourcing/Offshoring
Experience
Alorica April 2013 - Present
Macy's February 2009 - April 2013
Longhorn Steakhouse May 2005 - January 2007
Skills
Customer Service, Sales, Internet, Microsoft Office, Negotiation, Organization, Data Entry, Research, Employee Training, Teamwork, Critical Thinking, Team Leadership, Product Knowledge
Education
University of South Florida 2001 — 2006
Bachelor of Arts (BA), International Relations and Affairs
Alorica April 2013 - Present
Macy's February 2009 - April 2013
Longhorn Steakhouse May 2005 - January 2007
Skills
Customer Service, Sales, Internet, Microsoft Office, Negotiation, Organization, Data Entry, Research, Employee Training, Teamwork, Critical Thinking, Team Leadership, Product Knowledge
Education
University of South Florida 2001 — 2006
Bachelor of Arts (BA), International Relations and Affairs
Deinis Matos Deinis Matos's Alorica Experience January 2011 - July 2014
Job Site Director at Advantage Resourcing (Client: Toyota)
Industry Management Consulting
Experience
Z Gallerie April 2015 - Present
Toyota June 2014 - June 2015
Alorica January 2011 - July 2014
American Honda Motor Company, Inc. 2011 - 2014
Skills
Workforce Management, Call Center, Customer Service, BPO, Customer Satisfaction, Microsoft Office, Operations Management, Microsoft Excel, Outlook, Inbound Marketing, Troubleshooting, Microsoft Word, PowerPoint, Customer Experience, Process Improvement, Mortgage Lending, Real Estate, Management, Client Service Oriented, Call Centers, Customer Retention, Training, Leadership, Team Leadership, Team Building, Recruiting
Education
University of Phoenix
Bachelor of Applied Science (B.A.Sc.), business managment
Z Gallerie April 2015 - Present
Toyota June 2014 - June 2015
Alorica January 2011 - July 2014
American Honda Motor Company, Inc. 2011 - 2014
Skills
Workforce Management, Call Center, Customer Service, BPO, Customer Satisfaction, Microsoft Office, Operations Management, Microsoft Excel, Outlook, Inbound Marketing, Troubleshooting, Microsoft Word, PowerPoint, Customer Experience, Process Improvement, Mortgage Lending, Real Estate, Management, Client Service Oriented, Call Centers, Customer Retention, Training, Leadership, Team Leadership, Team Building, Recruiting
Education
University of Phoenix
Bachelor of Applied Science (B.A.Sc.), business managment
Bernadette Marlin's Alorica Experience August 2012 - Present
Job Licensed Insurance Producer at Alorica
Industry Information Technology and Services
Experience
West Corporation Revenue Generation September 2012 - Present
Alorica August 2012 - Present
Bama Frozen Dough February 2002 - August 2005
Whirlpool September 2001 - February 2002
Texaco November 1996 - September 2001
Skills
Microsoft Office, Network Security, Database Design, Teamwork, Application Development, Windows, Crystal Reports, Access, System Administration, Networking, Marketing Strategy, Social Media Marketing, Leadership, Customer Service, Software Development
Education
University of Phoenix 2007 — 2014
Master, Information Systems
University of Phoenix 2007 — 2011
Bachelor's of Science in Information Technology, Information Systems Security
West Corporation Revenue Generation September 2012 - Present
Alorica August 2012 - Present
Bama Frozen Dough February 2002 - August 2005
Whirlpool September 2001 - February 2002
Texaco November 1996 - September 2001
Skills
Microsoft Office, Network Security, Database Design, Teamwork, Application Development, Windows, Crystal Reports, Access, System Administration, Networking, Marketing Strategy, Social Media Marketing, Leadership, Customer Service, Software Development
Education
University of Phoenix 2007 — 2014
Master, Information Systems
University of Phoenix 2007 — 2011
Bachelor's of Science in Information Technology, Information Systems Security
Cecilia Barber Cecilia Barber's Alorica Experience May 2015 - Present
Job Team Manager at Alorica
Industry Outsourcing/Offshoring
Experience
Alorica May 2015 - Present
Education
University of South Florida
Bachelor of Arts (B.A.)
Alorica May 2015 - Present
Education
University of South Florida
Bachelor of Arts (B.A.)
Brittany Thigpen Brittany Thigpen's Alorica Experience September 2013 - May 2014
Job Application Development Specialist at IBM
Industry Information Technology and Services
Experience
IBM July 2014 - Present
Alorica September 2013 - May 2014
University of South Alabama College of Computer Science August 2011 - December 2013
Skills
Robotics Research, Customer Service, Java, C++, HTML, CSS, MySQL, Salesforce Training, Salesforce.com..., Networking, Software Development, Troubleshooting, Visual Basic
Education
University of South Alabama 2011 — 2013
Master's degree, Computer and Information Sciences
University of South Alabama 2006 — 2011
Bachelor's degree, Computer and Information Sciences
Moss Point High
IBM July 2014 - Present
Alorica September 2013 - May 2014
University of South Alabama College of Computer Science August 2011 - December 2013
Skills
Robotics Research, Customer Service, Java, C++, HTML, CSS, MySQL, Salesforce Training, Salesforce.com..., Networking, Software Development, Troubleshooting, Visual Basic
Education
University of South Alabama 2011 — 2013
Master's degree, Computer and Information Sciences
University of South Alabama 2006 — 2011
Bachelor's degree, Computer and Information Sciences
Moss Point High
Jamia Wright Jamia Wright's Alorica Experience December 2011 - April 2012
Job Bank Teller at Citibank, N.A.
Industry Banking
Experience
Citibank, N.A. September 2012 - Present
Alorica December 2011 - April 2012
Florida Department of Corrections October 2007 - September 2008
Education
University of Phoenix 2007 — 2012
Bachelor of Science (BS), Criminal Justice/Law Enforcement Administration
Coral Reef Senior High 2000 — 2004
High School Diploma, Regular/General High School/Secondary Diploma Program
Citibank, N.A. September 2012 - Present
Alorica December 2011 - April 2012
Florida Department of Corrections October 2007 - September 2008
Education
University of Phoenix 2007 — 2012
Bachelor of Science (BS), Criminal Justice/Law Enforcement Administration
Coral Reef Senior High 2000 — 2004
High School Diploma, Regular/General High School/Secondary Diploma Program
Crystal Westfall Crystal Westfall's Alorica Experience May 2005 - July 2007
Job ControlM Administrator at ConocoPhillips
Industry Information Technology and Services
Experience
ConocoPhillips June 2013 - Present
ConocoPhillips August 2007 - June 2013
Alorica May 2005 - July 2007
Skills
Active Directory, Business Analysis, Troubleshooting, BMC Remedy, SharePoint, Microsoft Exchange, SAP, Oracle, Software Documentation, Management, Blackberry, Windows Server, Visio, Technical Support, Disaster Recovery, Training, ITIL, Windows, Databases, Microsoft SQL Server, Help Desk Support, Unix, Linux, Software Installation, AIX, Microsoft Certified..., Information Technology, Operating Systems, System Administration, Citrix, SQL, Process Improvement
Education
Western Governors University 2012 — 2015
Bachelor of Science (BS), Information Technology
University of Phoenix 2007 — 2011
AA/ITN, IT/Networking
ConocoPhillips June 2013 - Present
ConocoPhillips August 2007 - June 2013
Alorica May 2005 - July 2007
Skills
Active Directory, Business Analysis, Troubleshooting, BMC Remedy, SharePoint, Microsoft Exchange, SAP, Oracle, Software Documentation, Management, Blackberry, Windows Server, Visio, Technical Support, Disaster Recovery, Training, ITIL, Windows, Databases, Microsoft SQL Server, Help Desk Support, Unix, Linux, Software Installation, AIX, Microsoft Certified..., Information Technology, Operating Systems, System Administration, Citrix, SQL, Process Improvement
Education
Western Governors University 2012 — 2015
Bachelor of Science (BS), Information Technology
University of Phoenix 2007 — 2011
AA/ITN, IT/Networking
Juanita Garcia Juanita Garcia's Alorica Experience November 2011 - August 2012
Job Owner at Green and Crystal Cleancleaning company trashout and turnkey service, foreclosure clean ups
Industry Environmental Services
Experience
Green and Crystal Clean cleaning service July 2010 - Present
Scorpio Entertainment / TRUTH marketing June 2003 - Present
The Art Institutes March 2014 - August 2014
Alorica November 2011 - August 2012
IHG June 2008 - December 2010
ITT Technical Institute November 2007 - May 2008
Brain and Spinal Injury Trust Fund Commission April 2005 - July 2007
Kaplan University and Colorado Technical University March 2002 - May 2007
Skills
Student Recruiting, Software Documentation, Microsoft Office, Adobe Creative Suite, Technical Writing, Talent Management, Office Administration, Microsoft Office 2007, Communication, Customer Satisfaction, Customer Service, Bookkeeping, Email Marketing, Recruiting, Leadership, Social Networking, Sales, Coaching, Social Media, College Recruiting, Career Counseling, Entrepreneurship, Talent Acquisition, Online Research, Building Relationships, Management, Outlook, Teamwork, Creative Direction, Time Management, Call Centers, Program Management, Interviews, Employee Benefits, Social Media Marketing, Event Planning, Marketing, Team Building, Consulting, Online Marketing, Advertising, Public Speaking, Business Networking, Blogging
Education
Indiana Technical University 2013 — 2020
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
University of Phoenix 2010 — 2013
BACHELOR SCIENCE in IT, Visual Arts and Communication
Robert Morris College 1998 — 2001
Associate of Science (AS), Computer Graphics
Green and Crystal Clean cleaning service July 2010 - Present
Scorpio Entertainment / TRUTH marketing June 2003 - Present
The Art Institutes March 2014 - August 2014
Alorica November 2011 - August 2012
IHG June 2008 - December 2010
ITT Technical Institute November 2007 - May 2008
Brain and Spinal Injury Trust Fund Commission April 2005 - July 2007
Kaplan University and Colorado Technical University March 2002 - May 2007
Skills
Student Recruiting, Software Documentation, Microsoft Office, Adobe Creative Suite, Technical Writing, Talent Management, Office Administration, Microsoft Office 2007, Communication, Customer Satisfaction, Customer Service, Bookkeeping, Email Marketing, Recruiting, Leadership, Social Networking, Sales, Coaching, Social Media, College Recruiting, Career Counseling, Entrepreneurship, Talent Acquisition, Online Research, Building Relationships, Management, Outlook, Teamwork, Creative Direction, Time Management, Call Centers, Program Management, Interviews, Employee Benefits, Social Media Marketing, Event Planning, Marketing, Team Building, Consulting, Online Marketing, Advertising, Public Speaking, Business Networking, Blogging
Education
Indiana Technical University 2013 — 2020
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
University of Phoenix 2010 — 2013
BACHELOR SCIENCE in IT, Visual Arts and Communication
Robert Morris College 1998 — 2001
Associate of Science (AS), Computer Graphics
Jon Marble Jon Marble's Alorica Experience May 2013 - March 2014
Job Customer Service Representative at FixYourFunnel
Industry Information Technology and Services
Experience
FixYourFunnel August 2014 - Present
Copper Hills Youth Center March 2014 - Present
Alorica May 2013 - March 2014
Xerox May 2012 - January 2013
Hit Web Design September 2007 - December 2010
Northwest Laborers Training Trust January 2005 - March 2007
Curlew Job Corps January 2005 - March 2005
T & T Fence October 1997 - May 2001
Skills
Document Preparation, Office Administration, Customer Service, Microsoft Office, Wordpress, Adobe Acrobat, Photoshop, Microsoft Excel, Website Development, PowerPoint, Management, Social Media, Interviews, Training, Databases
Education
University of Phoenix 2013 — 2017
Master’s Degree, Clinical Mental Health Counseling, 3.83 GPA
University of Phoenix 2011 — 2013
Bachelor's, Criminal Justice
University of Phoenix 2009 — 2011
Associate's, Criminal Justice
Curlew Job Corps 2004 — 2005
Certificate, Medical Office Administration
FixYourFunnel August 2014 - Present
Copper Hills Youth Center March 2014 - Present
Alorica May 2013 - March 2014
Xerox May 2012 - January 2013
Hit Web Design September 2007 - December 2010
Northwest Laborers Training Trust January 2005 - March 2007
Curlew Job Corps January 2005 - March 2005
T & T Fence October 1997 - May 2001
Skills
Document Preparation, Office Administration, Customer Service, Microsoft Office, Wordpress, Adobe Acrobat, Photoshop, Microsoft Excel, Website Development, PowerPoint, Management, Social Media, Interviews, Training, Databases
Education
University of Phoenix 2013 — 2017
Master’s Degree, Clinical Mental Health Counseling, 3.83 GPA
University of Phoenix 2011 — 2013
Bachelor's, Criminal Justice
University of Phoenix 2009 — 2011
Associate's, Criminal Justice
Curlew Job Corps 2004 — 2005
Certificate, Medical Office Administration
Katrina Burns Katrina Burns's Alorica Experience November 2011 - Present
Job Human Resources Administration/Assistant Recruiter at Alorica
Industry Online Media
Experience
Alorica November 2011 - Present
Examiner.com June 2010 - Present
C.D. Kaller, Inc. September 2009 - October 2011
Verizon Wireless April 2005 - August 2009
Skills
Research, Sales, Public Speaking, Social Networking, Blogging, Social Media, Facebook, Customer Service, Marketing, Microsoft Office, Social Media Marketing, Technical Writing, Event Planning, Editing, Customer Satisfaction
Education
University of Phoenix 2006 — 2008
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
Laurens District 55 High School 1996 — 2000
Diploma obtained
Alorica November 2011 - Present
Examiner.com June 2010 - Present
C.D. Kaller, Inc. September 2009 - October 2011
Verizon Wireless April 2005 - August 2009
Skills
Research, Sales, Public Speaking, Social Networking, Blogging, Social Media, Facebook, Customer Service, Marketing, Microsoft Office, Social Media Marketing, Technical Writing, Event Planning, Editing, Customer Satisfaction
Education
University of Phoenix 2006 — 2008
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
Laurens District 55 High School 1996 — 2000
Diploma obtained
Lori Vasey Lori Vasey's Alorica Experience 2012 - 2015
Job Human Resource, Organization development
Industry Nonprofit Organization Management
Experience
Alorica 2012 - 2015
Skills
Human Resources, Organizational..., Job Descriptions, Training, Employee Relations, Recruiting, Benefits Administration, Organizational..., Employee Engagement, Leadership Development
Education
University of San Francisco 1996 — 1998
Masters, Human Resource/Organization Devleopment
Alorica 2012 - 2015
Skills
Human Resources, Organizational..., Job Descriptions, Training, Employee Relations, Recruiting, Benefits Administration, Organizational..., Employee Engagement, Leadership Development
Education
University of San Francisco 1996 — 1998
Masters, Human Resource/Organization Devleopment
Linda Jesse F. Walker Linda Jesse F. Walker's Alorica Experience 2012 - 2014
Job Independent Consultant & Broker
Industry Professional Training & Coaching
Experience
DIRECTV August 2014 - Present
Keller Williams Realty First Atlanta February 2014 - Present
DIRECTV April 2014 - August 2014
Stages Premier Realty March 2011 - February 2014
Alorica 2012 - 2014
Bank of America 2013 - 2013
WellPoint Heathcare 2013 - 2013
The Fuller Center for Housing May 2006 - June 2012
The Faulkner Group/ Brokered by Solid Source Realty July 2005 - January 2011
Focus Receivables Management 2001 - 2005
Skills
First Time Home Buyers, Sellers, Real Estate, Commercial Real Estate, Banking, Strategic Planning, Short Sales, Leadership, Selling, Investment Properties, Time Management, Negotiation, Team Building, Training, Public Speaking, Employee Training, Management, Customer Service, Workshop Facilitation, Employee Benefits, Budgets, Customer Satisfaction, Residential Homes, Foreclosures, Marketing Strategy, Human Resources, Recruiting, Small Business, Start-ups, Policy, Social Networking, Entrepreneurship, Sales
Education
University of South Carolina-Columbia
Bachelor of Science, Management
DIRECTV August 2014 - Present
Keller Williams Realty First Atlanta February 2014 - Present
DIRECTV April 2014 - August 2014
Stages Premier Realty March 2011 - February 2014
Alorica 2012 - 2014
Bank of America 2013 - 2013
WellPoint Heathcare 2013 - 2013
The Fuller Center for Housing May 2006 - June 2012
The Faulkner Group/ Brokered by Solid Source Realty July 2005 - January 2011
Focus Receivables Management 2001 - 2005
Skills
First Time Home Buyers, Sellers, Real Estate, Commercial Real Estate, Banking, Strategic Planning, Short Sales, Leadership, Selling, Investment Properties, Time Management, Negotiation, Team Building, Training, Public Speaking, Employee Training, Management, Customer Service, Workshop Facilitation, Employee Benefits, Budgets, Customer Satisfaction, Residential Homes, Foreclosures, Marketing Strategy, Human Resources, Recruiting, Small Business, Start-ups, Policy, Social Networking, Entrepreneurship, Sales
Education
University of South Carolina-Columbia
Bachelor of Science, Management
Patti Minnie Patti Minnie's Alorica Experience January 2012 - June 2012
Job Sales/Customer Service
Industry Consumer Services
Experience
Tampa, Florida January 2012 - Present
Sales/Customer Service January 2004 - November 2012
Alorica January 2012 - June 2012
Skills
Customer Service, Team Building, Sales, Management, Recruiting, Microsoft Office, Call Centers, Account Management, Leadership, Coaching, New Business Development, Employee Relations, Customer Retention, Microsoft Excel
Education
Leto High School 1969 — 1972
Diploma, Business/Cosmetology
University of South Florida
Tampa, Florida January 2012 - Present
Sales/Customer Service January 2004 - November 2012
Alorica January 2012 - June 2012
Skills
Customer Service, Team Building, Sales, Management, Recruiting, Microsoft Office, Call Centers, Account Management, Leadership, Coaching, New Business Development, Employee Relations, Customer Retention, Microsoft Excel
Education
Leto High School 1969 — 1972
Diploma, Business/Cosmetology
University of South Florida
Camille Clowney Camille Clowney's Alorica Experience June 2014 - Present
Job Experienced marketing professional
Industry Marketing and Advertising
Experience
Alorica June 2014 - Present
Independent Marketing Consultant August 2008 - Present
ScienceLogic November 2012 - May 2014
Inova Solutions August 2009 - October 2012
American Marketing Association July 2011 - June 2012
American Marketing Association July 2010 - July 2011
The NASCAR Foundation January 2009 - June 2009
South Carolina Press Association January 2008 - December 2008
University of South Carolina August 2007 - December 2007
University of South Florida- College of Business August 2004 - May 2007
Skills
Marketing, Marketing Strategy, Marketing Management, Product Marketing, Integrated Marketing, Digital Marketing, Marketing Communications, Market Research, Email Marketing, Lead Generation, Social Media, Social Media Marketing, Social Media Strategist, Public Relations, Publicity, Event Management, Direct Marketing, Content Development, Content Management, Content Strategy, Web Content, Web Content Management, Content Writing, Content Marketing, Web Analytics, SEM, SEO, SEO copywriting, Google Analytics, Adobe Creative Suite, Adobe, Photoshop, InDesign, Dreamweaver, Wordpress, Joomla, E-commerce, Salesforce.com, Salesforce Administrator, Microsoft Office, Writing, Editing, Copy Editing, Marketing Automation, Internal Communications, Strategy, Advertising, Market Planning, Online Marketing, Press Releases
Education
University of South Carolina-Columbia 2007 — 2009
Master's, Mass Communication
University of South Florida 2003 — 2007
Bachelor of Science in Business Administration, Marketing
Alorica June 2014 - Present
Independent Marketing Consultant August 2008 - Present
ScienceLogic November 2012 - May 2014
Inova Solutions August 2009 - October 2012
American Marketing Association July 2011 - June 2012
American Marketing Association July 2010 - July 2011
The NASCAR Foundation January 2009 - June 2009
South Carolina Press Association January 2008 - December 2008
University of South Carolina August 2007 - December 2007
University of South Florida- College of Business August 2004 - May 2007
Skills
Marketing, Marketing Strategy, Marketing Management, Product Marketing, Integrated Marketing, Digital Marketing, Marketing Communications, Market Research, Email Marketing, Lead Generation, Social Media, Social Media Marketing, Social Media Strategist, Public Relations, Publicity, Event Management, Direct Marketing, Content Development, Content Management, Content Strategy, Web Content, Web Content Management, Content Writing, Content Marketing, Web Analytics, SEM, SEO, SEO copywriting, Google Analytics, Adobe Creative Suite, Adobe, Photoshop, InDesign, Dreamweaver, Wordpress, Joomla, E-commerce, Salesforce.com, Salesforce Administrator, Microsoft Office, Writing, Editing, Copy Editing, Marketing Automation, Internal Communications, Strategy, Advertising, Market Planning, Online Marketing, Press Releases
Education
University of South Carolina-Columbia 2007 — 2009
Master's, Mass Communication
University of South Florida 2003 — 2007
Bachelor of Science in Business Administration, Marketing
Doug Furness's Alorica Experience 2007 - 2008
Job Manager, Sourcing and Selection at Church of Jesus Christ of Latterday Saints
Industry Human Resources
Experience
Church of Jesus Christ of Latter-day Saints August 2008 - Present
Alorica 2007 - 2008
ITT Technical Institute 2005 - 2007
Convergys 2000 - 2007
Skills
HR Consulting, Organizational Behavior, Recruiting, Talent Management, Employee Relations, Onboarding, Human Resources, Talent Acquisition, College Recruiting, Workforce Planning, Performance Management, Applicant Tracking..., HRIS, Coaching, Resume Writing, Training, Sourcing, Interviews, Technical Recruiting, Career Development, Program Management, Leadership Development, Employee Benefits, Conflict Resolution, Labor Relations, Leadership, SDLC, New Hire Orientations, Personnel Management, Management, Benefits Administration, Organizational..., Team Building, Employee Training, Succession Planning, Operations Management, Organizational..., Call Centers, Employee Engagement, Career Counseling, Temporary Placement, PeopleSoft, HR Policies, Screening, Hiring, Deferred Compensation, Global Talent..., Employment Law, Organizational Design, Job Coaching
Education
University of Phoenix 2001 — 2003
MAOM, Organizational Management
University of Utah 1980 — 1985
B.A., Spanish, Speech Communication
Church of Jesus Christ of Latter-day Saints August 2008 - Present
Alorica 2007 - 2008
ITT Technical Institute 2005 - 2007
Convergys 2000 - 2007
Skills
HR Consulting, Organizational Behavior, Recruiting, Talent Management, Employee Relations, Onboarding, Human Resources, Talent Acquisition, College Recruiting, Workforce Planning, Performance Management, Applicant Tracking..., HRIS, Coaching, Resume Writing, Training, Sourcing, Interviews, Technical Recruiting, Career Development, Program Management, Leadership Development, Employee Benefits, Conflict Resolution, Labor Relations, Leadership, SDLC, New Hire Orientations, Personnel Management, Management, Benefits Administration, Organizational..., Team Building, Employee Training, Succession Planning, Operations Management, Organizational..., Call Centers, Employee Engagement, Career Counseling, Temporary Placement, PeopleSoft, HR Policies, Screening, Hiring, Deferred Compensation, Global Talent..., Employment Law, Organizational Design, Job Coaching
Education
University of Phoenix 2001 — 2003
MAOM, Organizational Management
University of Utah 1980 — 1985
B.A., Spanish, Speech Communication
Regina Burks Regina Burks's Alorica Experience October 2011 - July 2012
Job Instructional Designer at RedVector
Industry E-Learning
Experience
RedVector June 2015 - Present
Raymond James Financial, Inc. February 2015 - June 2015
Suncoast Credit Union March 2014 - September 2014
University of South Florida May 2013 - June 2014
TDC Government Solutions, a division of TechUSA, LLC / Carley Corporation July 2013 - December 2013
SOE Software July 2012 - November 2012
Alorica October 2011 - July 2012
Borders August 2010 - July 2011
Marian H. McGrath, P.A. October 2010 - February 2011
CRMPlus Consulting, Inc. May 2009 - December 2010
Skills
Technical Writing, Captivate, Dreamweaver, E-Learning, Flash, Editing, Learning Management..., Training, Photoshop, HTML, Creative Writing, InDesign, JavaScript, Proofreading, Web Design, Adobe Acrobat, Microsoft Word, Outlook, Canvas, ADDIE, Multimedia, Instructional Design, Blackboard, articulate storyline, Learning Management, SnagIt, SAM
Education
University of South Florida 2013 — 2016
Masters of Education, Instructional Technology
University of South Florida 2005 — 2010
English, Technical Writing, Creative Writing
RedVector June 2015 - Present
Raymond James Financial, Inc. February 2015 - June 2015
Suncoast Credit Union March 2014 - September 2014
University of South Florida May 2013 - June 2014
TDC Government Solutions, a division of TechUSA, LLC / Carley Corporation July 2013 - December 2013
SOE Software July 2012 - November 2012
Alorica October 2011 - July 2012
Borders August 2010 - July 2011
Marian H. McGrath, P.A. October 2010 - February 2011
CRMPlus Consulting, Inc. May 2009 - December 2010
Skills
Technical Writing, Captivate, Dreamweaver, E-Learning, Flash, Editing, Learning Management..., Training, Photoshop, HTML, Creative Writing, InDesign, JavaScript, Proofreading, Web Design, Adobe Acrobat, Microsoft Word, Outlook, Canvas, ADDIE, Multimedia, Instructional Design, Blackboard, articulate storyline, Learning Management, SnagIt, SAM
Education
University of South Florida 2013 — 2016
Masters of Education, Instructional Technology
University of South Florida 2005 — 2010
English, Technical Writing, Creative Writing
amelia roberson amelia roberson's Alorica Experience 2006 - 2008
Job Legal Services Professional
Industry Legal Services
Experience
Drug warehouse VolunteerNAMI2013 - 2014
Drug Warehouse July 2011 - May 2012
Alorica 2006 - 2008
Skills
•¬¬Works well others ..., Courts, Legal Research, Criminal Law, Windows 7, Sales, Security, Microsoft Office, Pharmacy, Filing, Management
Education
University of Phoenix 2010 — 2013
Master of Criminal Justice and Security, Criminalistics and Criminal Science, 3.0
University of Phoenix 2005 — 2010
BSCJA, Criminal Justice
Drug warehouse VolunteerNAMI2013 - 2014
Drug Warehouse July 2011 - May 2012
Alorica 2006 - 2008
Skills
•¬¬Works well others ..., Courts, Legal Research, Criminal Law, Windows 7, Sales, Security, Microsoft Office, Pharmacy, Filing, Management
Education
University of Phoenix 2010 — 2013
Master of Criminal Justice and Security, Criminalistics and Criminal Science, 3.0
University of Phoenix 2005 — 2010
BSCJA, Criminal Justice
Kayla Vaughan Kayla Vaughan's Alorica Experience July 2012 - September 2013
Job Project Administrator at Hargrove Engineers + Constructors
Industry Consumer Services
Experience
Hargrove Engineers + Constructors July 2015 - Present
Hargrove Engineers + Constructors April 2014 - July 2015
Infinity Client Solutions September 2013 - April 2014
Alorica July 2012 - September 2013
RYLA Inc. (Now Alorica) February 2010 - September 2013
Alorica November 2010 - July 2012
Skills
Call Centers, Customer Satisfaction, Customer Service, Customer Experience, Data Entry, Microsoft Office, Outlook, Microsoft Excel, Customer Retention, Troubleshooting, Telephone Skills, Sales, Time Management, Training, Teamwork, Team Building, Inventory Management, Recruiting, Human Resources, Interviews, Hiring, Employee Training, Employee Relations, Leadership, Microsoft Word, PowerPoint
Education
University of South Alabama 2009 — 2010
Mary G Montgomery 2004 — 2009
Diploma, General Studies
Hargrove Engineers + Constructors July 2015 - Present
Hargrove Engineers + Constructors April 2014 - July 2015
Infinity Client Solutions September 2013 - April 2014
Alorica July 2012 - September 2013
RYLA Inc. (Now Alorica) February 2010 - September 2013
Alorica November 2010 - July 2012
Skills
Call Centers, Customer Satisfaction, Customer Service, Customer Experience, Data Entry, Microsoft Office, Outlook, Microsoft Excel, Customer Retention, Troubleshooting, Telephone Skills, Sales, Time Management, Training, Teamwork, Team Building, Inventory Management, Recruiting, Human Resources, Interviews, Hiring, Employee Training, Employee Relations, Leadership, Microsoft Word, PowerPoint
Education
University of South Alabama 2009 — 2010
Mary G Montgomery 2004 — 2009
Diploma, General Studies
Kiesha Muhammad Kiesha Muhammad's Alorica Experience April 2013 - April 2013
Job Sales Associate
Industry Marketing and Advertising
Experience
Self-employed January 2013 - Present
West Corporation Revenue Generation January 2007 - Present
Isis Parenting April 2013 - January 2014
Alorica April 2013 - April 2013
A-Plus Mortgage April 2007 - August 2008
First Horizon Home Loans June 2005 - July 2006
Skills
Customer Service, Leadership, Team Building, Public Speaking, Training, Strategic Planning, Team Leadership, Social Networking, Sales, Social Media, Coaching, Microsoft Office, Management, PowerPoint, Event Planning, Marketing Strategy, Advertising, Microsoft Word, Negotiation, Microsoft Excel, Outlook, Data Entry, Call Centers, Facebook, Healthcare, Small Business
Education
Xinnix Mortgage Acadamy 2003 — 2003
Certificate In Sales and Mortgage Training
University of South Carolina-Columbia 1994 — 1998
Bachelor of Science (BS), Biology
Allendale Fairfax High School 1990 — 1994
High School, General Studies
Self-employed January 2013 - Present
West Corporation Revenue Generation January 2007 - Present
Isis Parenting April 2013 - January 2014
Alorica April 2013 - April 2013
A-Plus Mortgage April 2007 - August 2008
First Horizon Home Loans June 2005 - July 2006
Skills
Customer Service, Leadership, Team Building, Public Speaking, Training, Strategic Planning, Team Leadership, Social Networking, Sales, Social Media, Coaching, Microsoft Office, Management, PowerPoint, Event Planning, Marketing Strategy, Advertising, Microsoft Word, Negotiation, Microsoft Excel, Outlook, Data Entry, Call Centers, Facebook, Healthcare, Small Business
Education
Xinnix Mortgage Acadamy 2003 — 2003
Certificate In Sales and Mortgage Training
University of South Carolina-Columbia 1994 — 1998
Bachelor of Science (BS), Biology
Allendale Fairfax High School 1990 — 1994
High School, General Studies
James Chang James Chang's Alorica Experience August 1998 - March 1999
Job Operations and Supply Chain
Industry Retail
Experience
My Wireless May 2015 - Present
Cheng Loong Corp (TPE:1904) April 2010 - May 2015
Cobalt Skys, Inc. March 2007 - September 2010
Spray Tech, Inc. December 2003 - February 2007
Breeze Group January 2000 - April 2003
Alorica, Inc. March 1999 - January 2000
Alorica August 1998 - March 1999
Skills
Packaging, Pricing, Product Development, Business Strategy, Marketing Strategy, Strategic Planning, Cross-functional Team..., Business Development, Supply Chain Management, Sourcing, Product Management, New Business Development, Project Management, Marketing, SEO, Blogging, Blog Marketing, Food, Restaurants, Restaurant Reviews, Travel, Management, Strategy, Supply Chain, Negotiation, Purchasing
Education
University of Southern California - Marshall School of Business 2010 — 2012
MBA, Business Administration
University of Southern California 1989 — 1991
My Wireless May 2015 - Present
Cheng Loong Corp (TPE:1904) April 2010 - May 2015
Cobalt Skys, Inc. March 2007 - September 2010
Spray Tech, Inc. December 2003 - February 2007
Breeze Group January 2000 - April 2003
Alorica, Inc. March 1999 - January 2000
Alorica August 1998 - March 1999
Skills
Packaging, Pricing, Product Development, Business Strategy, Marketing Strategy, Strategic Planning, Cross-functional Team..., Business Development, Supply Chain Management, Sourcing, Product Management, New Business Development, Project Management, Marketing, SEO, Blogging, Blog Marketing, Food, Restaurants, Restaurant Reviews, Travel, Management, Strategy, Supply Chain, Negotiation, Purchasing
Education
University of Southern California - Marshall School of Business 2010 — 2012
MBA, Business Administration
University of Southern California 1989 — 1991
Tonoa Barmore Tonoa Barmore's Alorica Experience June 2014 - March 2015
Job Cardiorespiratory Therapist
Industry Higher Education
Experience
University of South Alabama Medical Center February 2015 - Present
Alorica June 2014 - March 2015
Mount Hebron Christian School November 2010 - June 2014
Ravenwood Properties LLC January 2007 - December 2009
Wallace Community College Selma May 2009 - August 2009
Skills
Access, Educational Leadership, Research, Speech Writing, Higher Education, Student Development, Student Affairs, Leadership Development, Event Planning, Community Outreach, Nonprofits
Education
University of South Alabama 2010 — 2016
Bachelor's Degree, Cardiorespiratory Care
Wallace Community College Selma 2007 — 2009
Associate of Science/Art Degree
University of South Alabama Medical Center February 2015 - Present
Alorica June 2014 - March 2015
Mount Hebron Christian School November 2010 - June 2014
Ravenwood Properties LLC January 2007 - December 2009
Wallace Community College Selma May 2009 - August 2009
Skills
Access, Educational Leadership, Research, Speech Writing, Higher Education, Student Development, Student Affairs, Leadership Development, Event Planning, Community Outreach, Nonprofits
Education
University of South Alabama 2010 — 2016
Bachelor's Degree, Cardiorespiratory Care
Wallace Community College Selma 2007 — 2009
Associate of Science/Art Degree
Denise Zimmer Denise Zimmer's Alorica Experience November 2013 - Present
Job Senior Operations Manager at Alorica
Industry Telecommunications
Experience
Alorica November 2013 - Present
Aerotek July 2012 - November 2013
Everest College Phoenix January 2012 - May 2012
Apollo Group Inc August 2009 - December 2011
Kazimierz World Wine Bar March 2007 - August 2009
G.E.M. Entertainment March 2005 - February 2007
Skills
Higher Education, Public Speaking, Training, Customer Service, Leadership, Coaching, Enrollment Management, Staff Development, Strategic Planning, Sales, Team Building, Leadership Development, Recruiting, Candidate Retention, Applicant Tracking..., Resume Writing, Interviews, Employee Training, Management
Education
University of Phoenix 2009 — 2011
MS in Justice, Administration, and Security, Criminal Justice
Cleveland State University- Cleveland 2004 — 2006
BS, Political Science
Alorica November 2013 - Present
Aerotek July 2012 - November 2013
Everest College Phoenix January 2012 - May 2012
Apollo Group Inc August 2009 - December 2011
Kazimierz World Wine Bar March 2007 - August 2009
G.E.M. Entertainment March 2005 - February 2007
Skills
Higher Education, Public Speaking, Training, Customer Service, Leadership, Coaching, Enrollment Management, Staff Development, Strategic Planning, Sales, Team Building, Leadership Development, Recruiting, Candidate Retention, Applicant Tracking..., Resume Writing, Interviews, Employee Training, Management
Education
University of Phoenix 2009 — 2011
MS in Justice, Administration, and Security, Criminal Justice
Cleveland State University- Cleveland 2004 — 2006
BS, Political Science
Stephanie Lance's Alorica Experience December 2011 - December 2012
Job Accounts Receivable Clerk at Direcmanagement Inc
Industry Consumer Services
Experience
Direcmanagement Inc October 2013 - Present
Jo-Ann Stores, LLC. March 2013 - September 2013
Alorica December 2011 - December 2012
Hancock Fabrics June 2010 - December 2011
Skills
Blogging, Journalism, Publishing, Copy Editing, Creative Writing, Television, Storytelling, Editing, Screenwriting, Film, Copywriting, Customer Service, Microsoft Word, Sales, Social Networking, Social Media, PowerPoint, Facebook, Microsoft Excel, Teamwork, Telephone Skills, Event Planning, Writing, Leadership, Microsoft Office
Education
University of South Alabama 2009 — 2014
International/Global Studies
Direcmanagement Inc October 2013 - Present
Jo-Ann Stores, LLC. March 2013 - September 2013
Alorica December 2011 - December 2012
Hancock Fabrics June 2010 - December 2011
Skills
Blogging, Journalism, Publishing, Copy Editing, Creative Writing, Television, Storytelling, Editing, Screenwriting, Film, Copywriting, Customer Service, Microsoft Word, Sales, Social Networking, Social Media, PowerPoint, Facebook, Microsoft Excel, Teamwork, Telephone Skills, Event Planning, Writing, Leadership, Microsoft Office
Education
University of South Alabama 2009 — 2014
International/Global Studies
Sara Soebbing Sara Soebbing's Alorica Experience May 2007 - April 2008
Job Benefitmall Payroll Division
Industry Accounting
Experience
Benefitmall August 2015 - Present
Human Capital Strategies July 2014 - Present
Acumen Fiscal Agent September 2012 - July 2014
Affiliated Computer Services/Xerox “ACS” January 2011 - September 2012
UPS April 2008 - December 2011
Alorica May 2007 - April 2008
Skills
Payroll, Employee Benefits, Human Resources, Management, Customer Service, Onboarding, Process Improvement, Employee Relations, HRIS, Benefits Administration, Personnel Management, Small Business, Performance Management, 401k, HR Policies, PeopleSoft, Access, Outlook, New Hire Orientations, Employee Engagement, Data Entry
Education
University of Phoenix 2007 — 2010
Bachelors Criminal Justice Administration, Applied Science
University of Phoenix
Bachelor of Applied Science (B.A.Sc.), Payroll
Benefitmall August 2015 - Present
Human Capital Strategies July 2014 - Present
Acumen Fiscal Agent September 2012 - July 2014
Affiliated Computer Services/Xerox “ACS” January 2011 - September 2012
UPS April 2008 - December 2011
Alorica May 2007 - April 2008
Skills
Payroll, Employee Benefits, Human Resources, Management, Customer Service, Onboarding, Process Improvement, Employee Relations, HRIS, Benefits Administration, Personnel Management, Small Business, Performance Management, 401k, HR Policies, PeopleSoft, Access, Outlook, New Hire Orientations, Employee Engagement, Data Entry
Education
University of Phoenix 2007 — 2010
Bachelors Criminal Justice Administration, Applied Science
University of Phoenix
Bachelor of Applied Science (B.A.Sc.), Payroll
david zubia david zubia's Alorica Experience 2008 - February 2014
Job Team leader for HGS (Prudential) Help desk and Digital Solution Center
Industry Telecommunications
Experience
Hinduja Global Solutions October 2014 - Present
HGS October 2013 - March 2015
Alorica 2008 - February 2014
GC Services September 2007 - February 2008
ACS March 2006 - April 2007
Skills
Call Center, Workforce Management, Customer Satisfaction, Customer Service, Training, Customer Retention, Customer Experience, Performance Management, Employee Relations, Vendor Management, Coaching, Avaya, Process Improvement, Team Building, Technical Support, Outlook, Team Leadership, Management, Communication, Leadership, New Hire Orientations, Troubleshooting, Team Management, Microsoft Excel, Sales
Education
University of Phoenix
Bachelor's degree, Business Administration and Management, General
Hinduja Global Solutions October 2014 - Present
HGS October 2013 - March 2015
Alorica 2008 - February 2014
GC Services September 2007 - February 2008
ACS March 2006 - April 2007
Skills
Call Center, Workforce Management, Customer Satisfaction, Customer Service, Training, Customer Retention, Customer Experience, Performance Management, Employee Relations, Vendor Management, Coaching, Avaya, Process Improvement, Team Building, Technical Support, Outlook, Team Leadership, Management, Communication, Leadership, New Hire Orientations, Troubleshooting, Team Management, Microsoft Excel, Sales
Education
University of Phoenix
Bachelor's degree, Business Administration and Management, General
Allric Bonaguro's Alorica Experience May 2004 - June 2007
Job Inside Sales Manager @ Western Light Source
Industry Wholesale
Experience
Western Light Source June 2014 - Present
Western Light Source August 2013 - June 2014
Myers Power Products, Inc. October 2012 - August 2013
Graybar July 2007 - October 2012
Alorica May 2004 - June 2007
Skills
Project Management, Operations Management, Account Management, Customer Service, Process Improvement, Purchasing, Microsoft Excel, Microsoft Office, Manufacturing, SAP, Team Building, Logistics, Employee Relations, Sales Management, Inventory Management, Invoicing, Contract Negotiation, Pricing
Education
University of Phoenix
Business Management
Western Light Source June 2014 - Present
Western Light Source August 2013 - June 2014
Myers Power Products, Inc. October 2012 - August 2013
Graybar July 2007 - October 2012
Alorica May 2004 - June 2007
Skills
Project Management, Operations Management, Account Management, Customer Service, Process Improvement, Purchasing, Microsoft Excel, Microsoft Office, Manufacturing, SAP, Team Building, Logistics, Employee Relations, Sales Management, Inventory Management, Invoicing, Contract Negotiation, Pricing
Education
University of Phoenix
Business Management
Ted Lamb Ted Lamb's Alorica Experience March 2004 - May 2012
Job Advertising Sales Executive at ZALASIN PUBLISHING CORP
Industry Apparel & Fashion
Experience
ZALASIN PUBLISHING CORP April 2015 - Present
Pantograms Manufacturing Company Inc April 2013 - March 2015
Storm Damage Services 2014 - 2014
Pantograms 2013 - 2014
Alorica March 2004 - May 2012
Skills
Quality Assurance, Call Centers, Workforce Management, BPO, Software Quality..., Quality Management, Quality Auditing, Performance Testing, Regression Testing, QTP, Software Documentation, Black Box Testing, Testing, Windows, System Testing
Education
University of South Florida 2007 — 2010
Business Management
University of South Florida - College of Business Administration
ZALASIN PUBLISHING CORP April 2015 - Present
Pantograms Manufacturing Company Inc April 2013 - March 2015
Storm Damage Services 2014 - 2014
Pantograms 2013 - 2014
Alorica March 2004 - May 2012
Skills
Quality Assurance, Call Centers, Workforce Management, BPO, Software Quality..., Quality Management, Quality Auditing, Performance Testing, Regression Testing, QTP, Software Documentation, Black Box Testing, Testing, Windows, System Testing
Education
University of South Florida 2007 — 2010
Business Management
University of South Florida - College of Business Administration
Michael Levesque, MBA's Alorica Experience August 2006 - April 2010
Job imone Sales Representative at Forward Advantage
Industry Entertainment
Experience
Forward Advantage January 2014 - Present
Wizard Sound June 2004 - Present
Richard Heath and Associates, Inc. (RHA) August 2013 - October 2013
The Raven's Gate 2011 - 2012
Alorica August 2006 - April 2010
Domino's Pizza 2002 - 2003
Skills
Production Managment, Entertainment, Post Production, Theatre, Video, Live Events, Stage Management, Broadcast, Producing, Festivals, Stage, Digital Media, Quality Control, Quality Auditing, Quality Management, Quality Assurance, Statistics, Recording, Studio Recording, Live Recording, Training, Employee Training, Teaching Adults, Business Networking, Computer Network..., Local Area Network, Computer Hardware, Computer Repair, Computer Maintenance, Graphics Software, Engaging Public Speaker, Event Management, Management, Call Centers, Music, Directing, Audio Post Production, Pro Tools, Microsoft Office, Project Management, Customer Service, Leadership Development, Audio Engineering, Workforce Management, Office Management, Inbound Marketing, Business Process..., Business Development, Performance Metrics, Public Speaking
Education
University of Phoenix 2011 — 2013
Master of Business Administration (M.B.A.), Business Administration, Management and Operations
University of Phoenix 2006 — 2011
Bachelor of Science, Management
Forward Advantage January 2014 - Present
Wizard Sound June 2004 - Present
Richard Heath and Associates, Inc. (RHA) August 2013 - October 2013
The Raven's Gate 2011 - 2012
Alorica August 2006 - April 2010
Domino's Pizza 2002 - 2003
Skills
Production Managment, Entertainment, Post Production, Theatre, Video, Live Events, Stage Management, Broadcast, Producing, Festivals, Stage, Digital Media, Quality Control, Quality Auditing, Quality Management, Quality Assurance, Statistics, Recording, Studio Recording, Live Recording, Training, Employee Training, Teaching Adults, Business Networking, Computer Network..., Local Area Network, Computer Hardware, Computer Repair, Computer Maintenance, Graphics Software, Engaging Public Speaker, Event Management, Management, Call Centers, Music, Directing, Audio Post Production, Pro Tools, Microsoft Office, Project Management, Customer Service, Leadership Development, Audio Engineering, Workforce Management, Office Management, Inbound Marketing, Business Process..., Business Development, Performance Metrics, Public Speaking
Education
University of Phoenix 2011 — 2013
Master of Business Administration (M.B.A.), Business Administration, Management and Operations
University of Phoenix 2006 — 2011
Bachelor of Science, Management
Ye K. Myo, MBA Ye K. Myo, MBA's Alorica Experience September 2015 - Present
Job Financial Analyst at Alorica
Industry Outsourcing/Offshoring
Experience
Alorica September 2015 - Present
Mutual of Omaha September 2014 - September 2015
Quick Bridge Funding June 2013 - August 2014
California State University, Fullerton December 2013 - May 2014
NLCA Foundation January 2013 - June 2013
US Army January 2007 - February 2013
Allied-Barton Security Services September 2006 - August 2012
Jo-Ann Stores, Inc. June 2005 - September 2006
Skills
Microsoft Excel, Operations Management, Leadership, Accounting, Analysis, Customer Service, Financial Analysis, Microsoft Office, Strategic Planning, Microsoft Word, Public Speaking, Risk Analysis, Business Analysis, Enterprise Risk..., Employee Training, Event Planning, Personnel Management, Management, Research, Business Objects, PeopleSoft, Hyperion, Essbase, Logistics, Teaching, Income Tax, Decision Analysis, Annual Reports, Report Writing, Risk Management
Education
California State University-Fullerton 2012 — 2014
Master of Business Administration (MBA), Finance, 3.5
University of Phoenix-Southern California Campus 2008 — 2011
Bachelor of Science (BS), Business Administration and Management, General, 3.38
Los Amigos High School 2002 — 2006
High School, 3.35
Alorica September 2015 - Present
Mutual of Omaha September 2014 - September 2015
Quick Bridge Funding June 2013 - August 2014
California State University, Fullerton December 2013 - May 2014
NLCA Foundation January 2013 - June 2013
US Army January 2007 - February 2013
Allied-Barton Security Services September 2006 - August 2012
Jo-Ann Stores, Inc. June 2005 - September 2006
Skills
Microsoft Excel, Operations Management, Leadership, Accounting, Analysis, Customer Service, Financial Analysis, Microsoft Office, Strategic Planning, Microsoft Word, Public Speaking, Risk Analysis, Business Analysis, Enterprise Risk..., Employee Training, Event Planning, Personnel Management, Management, Research, Business Objects, PeopleSoft, Hyperion, Essbase, Logistics, Teaching, Income Tax, Decision Analysis, Annual Reports, Report Writing, Risk Management
Education
California State University-Fullerton 2012 — 2014
Master of Business Administration (MBA), Finance, 3.5
University of Phoenix-Southern California Campus 2008 — 2011
Bachelor of Science (BS), Business Administration and Management, General, 3.38
Los Amigos High School 2002 — 2006
High School, 3.35
Ivy Sevigny Ivy Sevigny's Alorica Experience 2012 - Present
Job Recruiter/HR Generalist Alorica
Industry Human Resources
Experience
Alorica 2012 - Present
Rahenkamp Design Group 2011 - 2012
IASIS Healthcare 1999 - 2002
HCA Physician Services 1997 - 1999
Education
University of South Florida
BA
Alorica 2012 - Present
Rahenkamp Design Group 2011 - 2012
IASIS Healthcare 1999 - 2002
HCA Physician Services 1997 - 1999
Education
University of South Florida
BA
Justin Van Dusen Justin Van Dusen's Alorica Experience January 2008 - January 2011
Job Tech 3 IT support
Industry Information Technology and Services
Christine St John Christine St John's Alorica Experience November 2004 - May 2007
Job Workforce Management Analyst at eBay
Industry Internet
Experience
eBay August 2011 - Present
CyberSource January 2008 - February 2011
Authorize.net August 2007 - February 2008
Alorica November 2004 - May 2007
eMachines 2001 - 2004
Skills
Call Center, Process Improvement, Customer Satisfaction, Vendor Management, Customer Experience, E-commerce, Credit Cards, Workforce Management, Customer Service, Team Building, Customer Retention, Cross-functional Team..., Technical Support, Team Leadership, Account Management, Call Center Development, Analytics, Call Centers, Customer Support, Leadership, Management, Metrics, Product Management, Program Management, Recruiting, SaaS, Salesforce.com, Team Management, Troubleshooting, Coaching, CRM, Analysis, Forecasting, Performance Management, Quality Assurance, Training
Education
University of Phoenix 2008 — 2010
Associates, Business Management
eBay August 2011 - Present
CyberSource January 2008 - February 2011
Authorize.net August 2007 - February 2008
Alorica November 2004 - May 2007
eMachines 2001 - 2004
Skills
Call Center, Process Improvement, Customer Satisfaction, Vendor Management, Customer Experience, E-commerce, Credit Cards, Workforce Management, Customer Service, Team Building, Customer Retention, Cross-functional Team..., Technical Support, Team Leadership, Account Management, Call Center Development, Analytics, Call Centers, Customer Support, Leadership, Management, Metrics, Product Management, Program Management, Recruiting, SaaS, Salesforce.com, Team Management, Troubleshooting, Coaching, CRM, Analysis, Forecasting, Performance Management, Quality Assurance, Training
Education
University of Phoenix 2008 — 2010
Associates, Business Management
Sheila Leathem's Alorica Experience August 2010 - October 2012
Job Director Operations Management at 3Cinteractive
Industry Information Technology and Services
Experience
3Cinteractive April 2013 - Present
Alorica August 2010 - October 2012
PRC LLC March 2005 - February 2010
PRC, LLC September 1995 - 2005
Skills
Strategic Planning, Problem Solving, SDLC, Project Management, Performance Metrics, Vendor Management, Software Quality..., Business Analysis, Business Process..., IT Audit, Program Launch, Data Center Launch, Technology Service..., Efficiency Analysis, Cost Savings Strategies, IT Service Delivery, CRM, Call Center Development, Integration, Data Center, Business Intelligence, Business Process..., Software Lifecycle, Process Improvement, BPO, Call Center, Inbound Marketing, Avaya, Technology, Outsourcing, Business Development, Process Efficiency, Business Efficiency, Cross-functional Team..., Thought Leadership, Strategic Leadership, Partner Management, Process Management, Global Sourcing, Global Strategy, PMO, Application Lifecycle..., Metrics Reporting, Root Cause Analysis, Collaborative Problem..., Service Level Management, Application Delivery, Requirements Management, Functional Requirements, Client Liaison
Education
University of Phoenix 2008 — 2014
Bachelor's degree, Globalization
University of Phoenix 2008 — 2014
International/Global Studies
3Cinteractive April 2013 - Present
Alorica August 2010 - October 2012
PRC LLC March 2005 - February 2010
PRC, LLC September 1995 - 2005
Skills
Strategic Planning, Problem Solving, SDLC, Project Management, Performance Metrics, Vendor Management, Software Quality..., Business Analysis, Business Process..., IT Audit, Program Launch, Data Center Launch, Technology Service..., Efficiency Analysis, Cost Savings Strategies, IT Service Delivery, CRM, Call Center Development, Integration, Data Center, Business Intelligence, Business Process..., Software Lifecycle, Process Improvement, BPO, Call Center, Inbound Marketing, Avaya, Technology, Outsourcing, Business Development, Process Efficiency, Business Efficiency, Cross-functional Team..., Thought Leadership, Strategic Leadership, Partner Management, Process Management, Global Sourcing, Global Strategy, PMO, Application Lifecycle..., Metrics Reporting, Root Cause Analysis, Collaborative Problem..., Service Level Management, Application Delivery, Requirements Management, Functional Requirements, Client Liaison
Education
University of Phoenix 2008 — 2014
Bachelor's degree, Globalization
University of Phoenix 2008 — 2014
International/Global Studies
Hector Huizar's Alorica Experience October 2011 - Present
Job Telecom Engineer at Alorica
Industry Telecommunications
Experience
Alorica October 2011 - Present
Merrill and Associates February 2004 - September 2011
AT&T 1982 - 2000
Avaya/Lucent Technologies/AT&T 1982 - 1996
Skills
VoIP, Avaya, Avaya PBX, Call Center, Telecommunications, Microsoft Office, Troubleshooting, Customer Service, Switches, PBX, IP, ACD, TCP/IP, Call Centers, IVR, SIP, Telephony, WAN, Active Directory, Unified Communications, DNS, Avaya Technologies
Education
University of Southern California 1976 — 1980
Bachelor of Science, Business Administration
Alorica October 2011 - Present
Merrill and Associates February 2004 - September 2011
AT&T 1982 - 2000
Avaya/Lucent Technologies/AT&T 1982 - 1996
Skills
VoIP, Avaya, Avaya PBX, Call Center, Telecommunications, Microsoft Office, Troubleshooting, Customer Service, Switches, PBX, IP, ACD, TCP/IP, Call Centers, IVR, SIP, Telephony, WAN, Active Directory, Unified Communications, DNS, Avaya Technologies
Education
University of Southern California 1976 — 1980
Bachelor of Science, Business Administration
Cindy Hearn's Alorica Experience 2006 - 2012
Job Corporate Recruiter at TAW
Industry Human Resources
Experience
Tampa Armature Works 2015 - Present
Everest University 2012 - 2015
Alorica 2006 - 2012
Spherion January 2004 - February 2006
Skills
Applicant Tracking..., Internet Recruiting, Employee Relations, Onboarding, Recruiting, Employer Branding, Job Fairs, Sales, Talent Acquisition, HR Policies, Customer Service, Employee Benefits, CRM, Taleo, FMLA, Human Resources, Permanent Placement, Technical Recruiting, Hiring, Training, Interviews, Screening, Talent Management, Succession Planning, Screening Resumes, Temporary Staffing, Marketing, Contract Recruitment, Resume Writing, Staffing Services, College Recruiting, HRIS, Networking, HR Consulting, Benefits Administration, Executive Search, Organizational..., Vendor Management, Personnel Management, Recruitment Advertising, Employee Engagement, PeopleSoft, Employee Training, Performance Management, Background Checks, BPO, Sourcing, New Hire Orientations, Workforce Planning, Cold Calling
Education
University of South Florida
Bachelor of Arts (B.A.), Communication
Tampa Armature Works 2015 - Present
Everest University 2012 - 2015
Alorica 2006 - 2012
Spherion January 2004 - February 2006
Skills
Applicant Tracking..., Internet Recruiting, Employee Relations, Onboarding, Recruiting, Employer Branding, Job Fairs, Sales, Talent Acquisition, HR Policies, Customer Service, Employee Benefits, CRM, Taleo, FMLA, Human Resources, Permanent Placement, Technical Recruiting, Hiring, Training, Interviews, Screening, Talent Management, Succession Planning, Screening Resumes, Temporary Staffing, Marketing, Contract Recruitment, Resume Writing, Staffing Services, College Recruiting, HRIS, Networking, HR Consulting, Benefits Administration, Executive Search, Organizational..., Vendor Management, Personnel Management, Recruitment Advertising, Employee Engagement, PeopleSoft, Employee Training, Performance Management, Background Checks, BPO, Sourcing, New Hire Orientations, Workforce Planning, Cold Calling
Education
University of South Florida
Bachelor of Arts (B.A.), Communication
Tom Oare's Alorica Experience September 2008 - September 2013
Job Manager Contact Center Critical Systems at Support.com
Industry Computer Software
Experience
Support.com July 2015 - Present
Support.com September 2013 - July 2015
Alorica September 2008 - September 2013
Alorica October 2004 - September 2008
DecisionOne 2002 - 2005
Skills
Vendor Management, Process Improvement, Call Center, Unix, Change Management, Program Management, BPO, Workforce Management, Coaching, Customer Experience, Call Centers, Strategic Planning, CRM, Leadership, Customer Satisfaction, Team Leadership, Training, Telecommunications, Troubleshooting, Business Process..., Technical Support, Performance Management, Service Delivery, Software Documentation, Business Analysis, Call Center Development, Cross-functional Team..., Management, Contact Centers, Outsourcing, Avaya, Employee Management, Quality Assurance, ACD, Team Building, Team Management, Database Administration, Integration, Analysis, Databases, SQL
Education
University of Phoenix 2006 — 2008
MBA, Masters of Business Administration
University of Phoenix 2004 — 2006
Bachelor's degree, Information Technology
Support.com July 2015 - Present
Support.com September 2013 - July 2015
Alorica September 2008 - September 2013
Alorica October 2004 - September 2008
DecisionOne 2002 - 2005
Skills
Vendor Management, Process Improvement, Call Center, Unix, Change Management, Program Management, BPO, Workforce Management, Coaching, Customer Experience, Call Centers, Strategic Planning, CRM, Leadership, Customer Satisfaction, Team Leadership, Training, Telecommunications, Troubleshooting, Business Process..., Technical Support, Performance Management, Service Delivery, Software Documentation, Business Analysis, Call Center Development, Cross-functional Team..., Management, Contact Centers, Outsourcing, Avaya, Employee Management, Quality Assurance, ACD, Team Building, Team Management, Database Administration, Integration, Analysis, Databases, SQL
Education
University of Phoenix 2006 — 2008
MBA, Masters of Business Administration
University of Phoenix 2004 — 2006
Bachelor's degree, Information Technology
Kami Powers-Hamblin's Alorica Experience February 2007 - Present
Job Director, IT Service Management at Alorica
Industry Information Technology and Services
Experience
Alorica February 2007 - Present
Convergys Corporation August 2003 - February 2007
Teleservices Jamiaca Ltd. 2003 - 2003
West Corporation 1998 - 2003
West Corporation 1998 - 2003
Skills
Vendor Management, Troubleshooting, Training, Telecommunications, Technical Support, Team Building, Process Improvement, Performance Management, Management, Customer Service, Customer Satisfaction, Call Center, Call Centers, Coaching, Team Leadership, Outsourcing
Education
University of Phoenix
Alorica February 2007 - Present
Convergys Corporation August 2003 - February 2007
Teleservices Jamiaca Ltd. 2003 - 2003
West Corporation 1998 - 2003
West Corporation 1998 - 2003
Skills
Vendor Management, Troubleshooting, Training, Telecommunications, Technical Support, Team Building, Process Improvement, Performance Management, Management, Customer Service, Customer Satisfaction, Call Center, Call Centers, Coaching, Team Leadership, Outsourcing
Education
University of Phoenix
Manendar Verma's Alorica Experience 2002 - 2005
Job Technical Support I at iOPEX technologies
Industry Newspapers
Experience
iOPEX technologies December 2011 - Present
United States Army Reserve October 2008 - Present
GE Healthcare April 2010 - October 2010
Newspaper Agency Corporation May 2008 - January 2009
IHG April 2008 - May 2008
Alorica 2002 - 2005
Education
University of Phoenix 2006 — 2008
Information Technology, Computers
iOPEX technologies December 2011 - Present
United States Army Reserve October 2008 - Present
GE Healthcare April 2010 - October 2010
Newspaper Agency Corporation May 2008 - January 2009
IHG April 2008 - May 2008
Alorica 2002 - 2005
Education
University of Phoenix 2006 — 2008
Information Technology, Computers
Adrian Labarry's Alorica Experience November 2013 - August 2015
Job Sales
Industry Telecommunications
Experience
McKernan Packaging Clearing House - The E.J. McKernan Co. August 2015 - Present
Alorica November 2013 - August 2015
New York Life Insurance Company March 2012 - October 2012
Cricket Wireless October 2006 - August 2011
Education
University of Phoenix
Bachelor of Science (B.S.), Business Administration
McKernan Packaging Clearing House - The E.J. McKernan Co. August 2015 - Present
Alorica November 2013 - August 2015
New York Life Insurance Company March 2012 - October 2012
Cricket Wireless October 2006 - August 2011
Education
University of Phoenix
Bachelor of Science (B.S.), Business Administration
Nikkie Filler's Alorica Experience September 2010 - Present
Job Customer Service Representative at Alorica
Industry Telecommunications
Experience
Alorica September 2010 - Present
Kerzner International December 2000 - September 2005
Skills
Data Entry, Travel Planning, Customer Satisfaction, Telephone Skills, iPhone, Wii
Education
University of Phoenix
AA in business management, concentration in hospitality travel/tourism
Alorica September 2010 - Present
Kerzner International December 2000 - September 2005
Skills
Data Entry, Travel Planning, Customer Satisfaction, Telephone Skills, iPhone, Wii
Education
University of Phoenix
AA in business management, concentration in hospitality travel/tourism
Demitra Xidas's Alorica Experience April 2015 - Present
Job Site Director Operations at Alorica
Industry Consumer Services
Experience
Alorica April 2015 - Present
Sykes February 2012 - February 2013
Travelocity February 2002 - March 2008
The Forensic Panel January 2001 - December 2001
Travel Dynamics May 1998 - January 2000
Cunard Line September 1994 - May 1997
Trans World Airlines January 1991 - September 1992
Skills
Change Management, Call Center, Management, Call Centers, Outsourcing, Team Building, Leadership, Training, Recruiting, Negotiation, Strategy, Budgets, Contract Negotiation, Account Management, Strategic Planning, BPO, Human Resources, Customer Service, Sales, Quality Assurance, P&L Management, Vendor Management, E-commerce, Customer Satisfaction, Workforce Management
Education
University of Pittsburgh 1974 — 1978
Bachelor of Arts, Education/Political Science
Alorica April 2015 - Present
Sykes February 2012 - February 2013
Travelocity February 2002 - March 2008
The Forensic Panel January 2001 - December 2001
Travel Dynamics May 1998 - January 2000
Cunard Line September 1994 - May 1997
Trans World Airlines January 1991 - September 1992
Skills
Change Management, Call Center, Management, Call Centers, Outsourcing, Team Building, Leadership, Training, Recruiting, Negotiation, Strategy, Budgets, Contract Negotiation, Account Management, Strategic Planning, BPO, Human Resources, Customer Service, Sales, Quality Assurance, P&L Management, Vendor Management, E-commerce, Customer Satisfaction, Workforce Management
Education
University of Pittsburgh 1974 — 1978
Bachelor of Arts, Education/Political Science
Kiersten Crivello's Alorica Experience August 2013 - November 2014
Job Associate Producer at Five and Done
Industry Research
Experience
Five & Done November 2014 - Present
Alorica August 2013 - November 2014
Wavefunct Systems July 2012 - July 2013
Newport Pacific Medical Associates March 2009 - July 2012
Skills
Quantitative Research, Employee Training, Data Analysis, HIPAA, Healthcare, Customer Service, CMS, Interviews, Clinical Research, Market Research, Social Media, Oncology, Leadership Development, Social Networking, Leadership, CRM, Entrepreneurship, Call Centers, Outsourcing, Human Resources
Education
University of Southern California 2009 — 2012
BA, Communication & Business Administration
Five & Done November 2014 - Present
Alorica August 2013 - November 2014
Wavefunct Systems July 2012 - July 2013
Newport Pacific Medical Associates March 2009 - July 2012
Skills
Quantitative Research, Employee Training, Data Analysis, HIPAA, Healthcare, Customer Service, CMS, Interviews, Clinical Research, Market Research, Social Media, Oncology, Leadership Development, Social Networking, Leadership, CRM, Entrepreneurship, Call Centers, Outsourcing, Human Resources
Education
University of Southern California 2009 — 2012
BA, Communication & Business Administration
Richard Keg's Alorica Experience February 2004 - August 2007
Job Computer & Network Security Professional
Industry Computer & Network Security
Experience
C-RAM August 2010 - Present
Central Valley Indian Health August 2007 - July 2009
Alorica February 2004 - August 2007
Skills
Network Security, Security, Computer Security, Microsoft Office, Troubleshooting, Operating Systems, Networking, Linux, TCP/IP, Computer Hardware, Network Administration, XP, Routers, VPN, Technical Support, Windows Server, Active Directory, Windows 7, Windows XP
Education
University of Phoenix 2011 — 2015
C-RAM August 2010 - Present
Central Valley Indian Health August 2007 - July 2009
Alorica February 2004 - August 2007
Skills
Network Security, Security, Computer Security, Microsoft Office, Troubleshooting, Operating Systems, Networking, Linux, TCP/IP, Computer Hardware, Network Administration, XP, Routers, VPN, Technical Support, Windows Server, Active Directory, Windows 7, Windows XP
Education
University of Phoenix 2011 — 2015
Shirley Adams's Alorica Experience June 2015 - July 2015
Job at Audited Services Inc.
Industry Insurance
Experience
Audited Services, Inc. July 2015 - Present
Alorica June 2015 - July 2015
Comcast May 2015 - June 2015
Superior Research February 2014 - June 2015
MetroAccess October 2012 - July 2013
Dr. Travis Rogers (Private Practice) October 2012 - July 2013
NAM October 2006 - October 2012
Ellis Property Manamgement Solutions, Inc. February 2004 - August 2011
StaffConnect August 2006 - October 2006
Uniscribe Professional Services (now Williams Lea) April 2001 - August 2006
Skills
Office Automation, Hospitality Management, Office Services, Event Planning, Hospitality, Customer Service, Catering, Public Relations, Program Management, Event Management, Administrative..., Leadership, Legislative Relations, Strategic Planning, Association Management, Nonprofits, Direct Sales, Retail, Online Marketing, Public Speaking, Fundraising
Education
University of Phoenix 2011 — 2014
Associate of Science (A.S.) Healthcare Administration, Health Care Administration
Bronx Community College 1993 — 1994
Business Administration
Audited Services, Inc. July 2015 - Present
Alorica June 2015 - July 2015
Comcast May 2015 - June 2015
Superior Research February 2014 - June 2015
MetroAccess October 2012 - July 2013
Dr. Travis Rogers (Private Practice) October 2012 - July 2013
NAM October 2006 - October 2012
Ellis Property Manamgement Solutions, Inc. February 2004 - August 2011
StaffConnect August 2006 - October 2006
Uniscribe Professional Services (now Williams Lea) April 2001 - August 2006
Skills
Office Automation, Hospitality Management, Office Services, Event Planning, Hospitality, Customer Service, Catering, Public Relations, Program Management, Event Management, Administrative..., Leadership, Legislative Relations, Strategic Planning, Association Management, Nonprofits, Direct Sales, Retail, Online Marketing, Public Speaking, Fundraising
Education
University of Phoenix 2011 — 2014
Associate of Science (A.S.) Healthcare Administration, Health Care Administration
Bronx Community College 1993 — 1994
Business Administration
Samaris Toledo Beltran's Alorica Experience June 2006 - Present
Job Supervisor at Ryla Inc.
Industry Consumer Services
Experience
Alorica June 2006 - Present
Alorica Inc June 2006 - Present
Alorica Inc June 2006 - Present
7-Eleven June 2007 - June 2010
The Home Depot December 2003 - June 2006
Education
University of Phoenix
Alorica June 2006 - Present
Alorica Inc June 2006 - Present
Alorica Inc June 2006 - Present
7-Eleven June 2007 - June 2010
The Home Depot December 2003 - June 2006
Education
University of Phoenix
Michael Stallworth's Alorica Experience April 2013 - May 2013
Job University of South Alabama Alumni
Industry Government Administration
Experience
Alorica April 2013 - May 2013
Skills
Microsoft Office, Research, Microsoft Excel, PowerPoint, Microsoft Word, Data Analysis, Social Media, Teamwork, Qualitative Research, Market Research, Analysis, Training, Public Speaking, English
Education
University of South Alabama 2007 — 2012
Bachelors of Sci Business Administration, Service Management
University of South Alabama 2007 — 2012
Bachelor's degree, Business Administration and Management, General
Faith Academy 2000 — 2007
High School Diploma
Alorica April 2013 - May 2013
Skills
Microsoft Office, Research, Microsoft Excel, PowerPoint, Microsoft Word, Data Analysis, Social Media, Teamwork, Qualitative Research, Market Research, Analysis, Training, Public Speaking, English
Education
University of South Alabama 2007 — 2012
Bachelors of Sci Business Administration, Service Management
University of South Alabama 2007 — 2012
Bachelor's degree, Business Administration and Management, General
Faith Academy 2000 — 2007
High School Diploma
Paula Patterson's Alorica Experience March 2014 - September 2015
Job Business Development Manager at Lyneer Staffing Solutions
Industry Human Resources
Experience
Lyneer Staffing Solutions September 2015 - Present
Alorica March 2014 - September 2015
AppleOne March 2011 - March 2014
Spherion 2009 - 2011
Titan Cruise Lines 2003 - 2005
Titan Cruise Lines 2003 - 2005
Skills
Payroll, Employee Relations, Recruiting, Staffing Services, Succession Planning, Business Development, Talent Management, Interviews
Education
St. Petersburg College 1978 — 1981
Studied Special Education and Business Administration
Lyneer Staffing Solutions September 2015 - Present
Alorica March 2014 - September 2015
AppleOne March 2011 - March 2014
Spherion 2009 - 2011
Titan Cruise Lines 2003 - 2005
Titan Cruise Lines 2003 - 2005
Skills
Payroll, Employee Relations, Recruiting, Staffing Services, Succession Planning, Business Development, Talent Management, Interviews
Education
St. Petersburg College 1978 — 1981
Studied Special Education and Business Administration
Sheryl Rath's Alorica Experience September 2008 - January 2009
Job Book of One Operator at Jostens Printing and Publishing
Industry Printing
Experience
Jostens Printing and Publishing November 2010 - Present
University of Phoenix January 2008 - September 2012
Alorica September 2008 - January 2009
Skills
Critical Thinking, PowerPoint, Leadership
Education
University of Phoenix 2008 — 2012
working on bachelors in human services/management, human services/management
University of Phoenix 2008 — 2012
Bachelor of Science in Human Services/Management, Human Services/Management
Jostens Printing and Publishing November 2010 - Present
University of Phoenix January 2008 - September 2012
Alorica September 2008 - January 2009
Skills
Critical Thinking, PowerPoint, Leadership
Education
University of Phoenix 2008 — 2012
working on bachelors in human services/management, human services/management
University of Phoenix 2008 — 2012
Bachelor of Science in Human Services/Management, Human Services/Management
Cory Camp's Alorica Experience March 2008 - May 2012
Job Operations Trainer at West Corporation
Industry Telecommunications
Experience
West Corporation June 2014 - Present
Best Buy December 2013 - May 2014
APAC Customer Services May 2012 - December 2013
Alorica March 2008 - May 2012
ACS, a Xerox Company October 2006 - March 2008
Foot Locker September 2003 - October 2006
Skills
Business Analysis, Telecommunications, Business Management, Call Center, Operations Management, Process Improvement, Business Process..., Customer Satisfaction, Quality Assurance, Vendor Management, Resource Management, Process Engineering, Outsourcing, Team Management, Team Leadership, Business Process, People Management, Change Management, Call Centers, Management
Education
University of Phoenix 2002 — 2002
West Corporation June 2014 - Present
Best Buy December 2013 - May 2014
APAC Customer Services May 2012 - December 2013
Alorica March 2008 - May 2012
ACS, a Xerox Company October 2006 - March 2008
Foot Locker September 2003 - October 2006
Skills
Business Analysis, Telecommunications, Business Management, Call Center, Operations Management, Process Improvement, Business Process..., Customer Satisfaction, Quality Assurance, Vendor Management, Resource Management, Process Engineering, Outsourcing, Team Management, Team Leadership, Business Process, People Management, Change Management, Call Centers, Management
Education
University of Phoenix 2002 — 2002
Charlotte Appleby's Alorica Experience February 2012 - February 2014
Job Training & Content Development
Industry Insurance
Experience
Alorica February 2012 - February 2014
Blue Cross Blue Shield of South Carolina 2006 - 2011
Skills
Training Delivery, Training, Instructor-led Training, Development & delivery..., Call Centers, Hands-on Training, Learning Management..., Employee Training, Workforce Management, Communication Training, Health Insurance, Claim, Delivering Technical..., Customer Experience, Instructional Design, HIPAA, Certified DDI..., DB2, Web Content, DDI Certified..., Customer Service, Process Improvement, Team Building, Coaching, Leadership, Microsoft Office, Performance Management
Education
University of South Carolina Upstate 1999 — 2003
Bachelor of Arts Degree, Interdisciplinary Studies--Business and Education
Alorica February 2012 - February 2014
Blue Cross Blue Shield of South Carolina 2006 - 2011
Skills
Training Delivery, Training, Instructor-led Training, Development & delivery..., Call Centers, Hands-on Training, Learning Management..., Employee Training, Workforce Management, Communication Training, Health Insurance, Claim, Delivering Technical..., Customer Experience, Instructional Design, HIPAA, Certified DDI..., DB2, Web Content, DDI Certified..., Customer Service, Process Improvement, Team Building, Coaching, Leadership, Microsoft Office, Performance Management
Education
University of South Carolina Upstate 1999 — 2003
Bachelor of Arts Degree, Interdisciplinary Studies--Business and Education
Denisa Antoine's Alorica Experience December 2010 - May 2011
Job Assistant Project Manager and Sr. Administrative Assistant
Industry Financial Services
Experience
Alorica December 2010 - May 2011
US Department of State, Global Publishing Solutions May 2006 - July 2009
FedEx Kinko’s Office and Print Center December 2004 - April 2006
Education
University of Phoenix 2009 — 2012
Bachelor of Science (BS), Business Administration and Management, General
Alorica December 2010 - May 2011
US Department of State, Global Publishing Solutions May 2006 - July 2009
FedEx Kinko’s Office and Print Center December 2004 - April 2006
Education
University of Phoenix 2009 — 2012
Bachelor of Science (BS), Business Administration and Management, General
Nicole Graziano's Alorica Experience July 2014 - Present
Job Internal Recruiter at Alorica
Industry Telecommunications
Experience
Alorica July 2014 - Present
Alorica March 2014 - Present
Alorica February 2010 - Present
Skills
Troubleshooting, Telecommunications, Electronics, Customer Satisfaction, Team Management, Team Leadership, Call Centers, Customer Service, Account Management, Technical Support, Product Marketing, Wireless, SAP, Product Management, Microsoft Office
Education
University of South Carolina Upstate
Alorica July 2014 - Present
Alorica March 2014 - Present
Alorica February 2010 - Present
Skills
Troubleshooting, Telecommunications, Electronics, Customer Satisfaction, Team Management, Team Leadership, Call Centers, Customer Service, Account Management, Technical Support, Product Marketing, Wireless, SAP, Product Management, Microsoft Office
Education
University of South Carolina Upstate
Vanessa Rowe's Alorica Experience September 2013 - June 2014
Job Human Resources Operations Coordinator
Industry Human Resources
Experience
Randstad USA June 2014 - Present
Alorica September 2013 - June 2014
Freeport School District 145 September 2012 - July 2013
Freeport School District 145 December 2010 - September 2012
Sentry Insurance October 2009 - June 2010
MetLife August 2007 - October 2009
Skills
Human Resources, Recruiting, Personnel Management, HRIS Database Management, PeopleSoft, Talent Acquisition, Onboarding, New Hire Orientations, Technical Support, Project Management, Sourcing, Interviews, Pre-screening, Web Applications, Applicant Tracking..., Taleo, Cloud Computing, E-Verify, Employee Relations, Employee Training, Performance Management, Training
Education
Freeport High School 2003 — 2007
High School Diploma
University of Phoenix
Randstad USA June 2014 - Present
Alorica September 2013 - June 2014
Freeport School District 145 September 2012 - July 2013
Freeport School District 145 December 2010 - September 2012
Sentry Insurance October 2009 - June 2010
MetLife August 2007 - October 2009
Skills
Human Resources, Recruiting, Personnel Management, HRIS Database Management, PeopleSoft, Talent Acquisition, Onboarding, New Hire Orientations, Technical Support, Project Management, Sourcing, Interviews, Pre-screening, Web Applications, Applicant Tracking..., Taleo, Cloud Computing, E-Verify, Employee Relations, Employee Training, Performance Management, Training
Education
Freeport High School 2003 — 2007
High School Diploma
University of Phoenix
Horacio Soria's Alorica Experience September 2008 - October 2010
Job Customer service at GC Services
Industry Financial Services
Experience
GC Services May 2011 - Present
Alorica September 2008 - October 2010
Skills
Management, Customer Service, Sales
Education
University of Phoenix 2010 — 2013
Associate's degree, Information Technology
San Elizario High School 1998 — 2002
Diploma
GC Services May 2011 - Present
Alorica September 2008 - October 2010
Skills
Management, Customer Service, Sales
Education
University of Phoenix 2010 — 2013
Associate's degree, Information Technology
San Elizario High School 1998 — 2002
Diploma
Jo Ann Cardillo's Alorica Experience July 2013 - Present
Job American Express
Industry Outsourcing/Offshoring
Experience
Alorica July 2013 - Present
Education
University of South Florida
Bachelor of Arts (BA), Education/Teaching of Individuals in Elementary Special Education Programs
Alorica July 2013 - Present
Education
University of South Florida
Bachelor of Arts (BA), Education/Teaching of Individuals in Elementary Special Education Programs
Alexis Key's Alorica Experience June 2012 - November 2012
Job Student at University of Phoenix
Industry
Experience
Alorica June 2012 - November 2012
Sears Holdings Corporation October 2008 - January 2009
Shoe Station October 2007 - March 2008
McDonald's Corporation September 2006 - July 2007
Education
University of Phoenix 2013 — 2014
James H Faulkner State Community College 2009 — 2011
Associate of Science (A.S.), office administration
Blount High School 2004 — 2008
Diploma
Alorica June 2012 - November 2012
Sears Holdings Corporation October 2008 - January 2009
Shoe Station October 2007 - March 2008
McDonald's Corporation September 2006 - July 2007
Education
University of Phoenix 2013 — 2014
James H Faulkner State Community College 2009 — 2011
Associate of Science (A.S.), office administration
Blount High School 2004 — 2008
Diploma
Arnold Bonomo's Alorica Experience September 2012 - May 2013
Job Education Specialist at Bisk Education
Industry E-Learning
Experience
Bisk Education June 2013 - Present
Alorica September 2012 - May 2013
McAlister's Deli (Corporation) August 2010 - June 2011
Education
University of South Florida 2009 — 2015
Bisk Education June 2013 - Present
Alorica September 2012 - May 2013
McAlister's Deli (Corporation) August 2010 - June 2011
Education
University of South Florida 2009 — 2015
Bruce Hacker's Alorica Experience National Security InvestigatorUSISNovember 2011 - March 2013
Job QA Manager at Alorica
Industry Outsourcing/Offshoring
Experience
Alorica National Security InvestigatorUSISNovember 2011 - March 2013
Education
University of South Alabama 1980 — 1984
Bachelor of Arts (B.A.), Communication Arts
Alorica National Security InvestigatorUSISNovember 2011 - March 2013
Education
University of South Alabama 1980 — 1984
Bachelor of Arts (B.A.), Communication Arts
Deloitte
PwC
Ernst & Young
Walgreens
Procter & Gamble
KPMG
PricewaterhouseCoopers
EY