Alorica Company

Industry: Company

Description

Headquarters: Irvine, California, United States CEO: Andy Lee (1999–) Founded: 1999 Subsidiaries: Precision Response Corporation,

Alorica List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Alorica. You can filter them based on skills, years of employment, job, education, department, and prior employment.

Alorica Salaries. You can even request information on how much does Alorica pay if you want to. Learn about salaries, pros and cons of working for Alorica directly from the past employees.

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2,179 Alorica employees in database. Find out everything there's to know about Alorica employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.

Alorica Employees

Employee
Years
Job
Industry
Kimberly Whitehead Kimberly Whitehead Greater Atlanta Area Details
Kimberly Whitehead's Alorica Experience December 2013 - April 2014
Job Customer Care Specialist
Industry Telecommunications
Experience
Advantage Sales & Marketing  April 2015 - Present
Arise Virtual Solutions Inc.  April 2015 - Present
Sykes  September 2014 - Present
Georgia Test and Inspection   August 2014 - September 2014
Nu Personnel Inc   July 2014 - August 2014
Alorica   December 2013 - April 2014
Convergys  April 2011 - June 2012
Advantage Sales & Marketing  February 2010 - March 2011
AT&T Mobility  June 2009 - June 2010
Advantage Human Resources  April 2007 - January 2008

Skills
Data Entry, Troubleshooting, Customer Service, Product Demonstration, Food Safety, Microsoft Office, Retail, Customer Satisfaction, Mobile Devices, Time Management, Telephone Skills, Research, Teamwork, Customer Experience, Microsoft Word, PowerPoint, Microsoft Excel, SAP, Data Analysis, Sales, Windows 7, Spreadsheets, Employee Training, 10 Key, Hiring, Outlook, Call Centers, Telecommunications, Team Building, Cashiering, Technical Support, Problem Solving, Communication, Customer Retention

Education
Johnson & Wales University-Charlotte   2012 — 2016
Hotel & Lodging Management

Durham Technical Community College   1989 — 1991
Associate in Applied Science, Paralegal Technology

Deborah Neal PMP Deborah Neal PMP Orange County, California Area Details
Deborah Neal PMP's Alorica Experience October 2013 - August 2014
Job Technical Project Manager at Communication Resources Inc.
Industry Facilities Services
Experience
Communication Resources Inc.  September 2014 - Present
SoCal.com   September 2009 - Present
Alorica   October 2013 - August 2014
Merrill & Associates  February 2011 - August 2013
PM Telco  March 2009 - February 2011
Contractor  March 2009 - February 2011
Avaya  May 2005 - February 2009
Avaya  June 2002 - March 2005
Avaya  June 2001 - May 2002
Octel/Avaya   November 1997 - June 2001

Skills
Telecommunications, Avaya, PowerPoint, Messaging, Customer Satisfaction, Writing, Customer Service, Word, Excel, Customer Relations, Microsoft Office, Project Management, Microsoft Excel, Microsoft Word, Cisco Technologies, Program Management, Networking, Management, Marketing, System Administration, Training, Telephony, Unified Communications, VoIP, IVR, ACD, SIP, Software Documentation, IP, Contact Centers, Video Conferencing, Unified Messaging, Managed Services, MPLS, Solution Selling, Wireless, LAN-WAN, WAN, Avaya Technologies

Education
Emporia State University   1977 — 1981
Bachelor's of Science and Education (BSE), Speech and Theater

Emporia State University   1977 — 1981
Bachelor of Science and Education, Speech and Theater

OC Screenwirters Association

Plotpoints Screenwriting Group

Samantha (Tasha) Wenger Samantha (Tasha) Wenger Greenville, South Carolina Area Details
Samantha (Tasha) Wenger's Alorica Experience April 2010 - May 2012
Job Experienced Computer Tech and IT Network Admin
Industry Information Technology and Services
Experience
Tolt Solutions  October 2014 - Present
MarketStar  September 2013 - Present
CompuCom  April 2014 - September 2014
Advance America  June 2012 - July 2013
Alorica   April 2010 - May 2012

Skills
Team Leadership, Training, Management, Team Management, Microsoft Office, Project Management, Customer Service, Team Building, Troubleshooting, Performance Management, Windows, Call Center, System Administration, Microsoft Excel, SQL, Call Centers, Printers, Computer Hardware

Education
ECPI College of Technology   2008 — 2010
Associate of Arts and Sciences (AAS), Computer Electronics

Paul M. Dorman High School   2002 — 2006
High School Diploma, High School/Secondary Diplomas and Certificates

Celest A. Smith Celest A. Smith Bentonville, Arkansas Details
Celest A. Smith's Alorica Experience December 2010 - November 2013
Job General Clerk III at Cognosante
Industry Government Administration
Experience
Cognosante  July 2014 - Present
Alorica   December 2010 - November 2013

Skills
Computer Graphics, Screen Printing, Graphics Layout, Cooking, Craft, Sustainable Gardening

Education
Five Towns College   1988 — 1990
Associate of Arts and Sciences (A.A.S.), Jazz/Jazz Studies

David Rickman David Rickman Fort Lauderdale, Florida Details
David Rickman's Alorica Experience September 2013 - June 2014
Job Lead SQL Server Database Administrator at Citrix
Industry Computer Software
Experience
Citrix  June 2014 - Present
Alorica   September 2013 - June 2014
Homes Media Solutions (Homes.com Division of Dominion Enterprises)   April 2012 - September 2013
Acquinity Interactive  March 2010 - April 2012
Acme Pestmaster Corp   February 2006 - January 2010

Skills
Business Intelligence, Web Services, MySQL, C#, Microsoft SQL Server, ASP.NET, Databases, Visual Studio, Linux, IIS, SSRS, XML, SQL, T-SQL

Education
Florida Atlantic University
Bachelor's Degree, Management Information Systems

Tom Antonelli Tom Antonelli Mount Laurel, New Jersey Details
Tom Antonelli's Alorica Experience April 2014 - December 2014
Job Engineer at SAM Inc.
Industry Defense & Space
Experience
SAM Inc.  January 2015 - Present
Alorica   April 2014 - December 2014
BAE Systems  January 1995 - April 2013
Matsushita Services Company   January 1991 - December 1994

Skills
Technical Leadership, System Requirements, Team Leadership, Team Management, Systems Engineering, Customer Service, Radar, Teamwork, Earned Value Management, Microsoft Excel, Project Management, Configuration Management, Project Planning, Testing, Integration, Program Management, Analysis, DoD, Requirements Management, C4ISR, Navy, System Design, Security Clearance, Engineering Management, Engineering, Process Improvement, Information Assurance, Defense, Government Contracting, Microsoft Office, Telelogic DOORS, Leadership, Electronic Warfare, Software Documentation, Military, Team Building, Government, MIL-STD-1553, Strategic Planning, Proposal Writing, System Testing, Trade Studies, C4I, Data Analysis, Negotiation, Process Engineering, Customer Satisfaction, Quality Control, Cross-functional Team..., Project Coordination

Education
Temple University   1988 — 1990
Bachelor of Science (BS), Electrical Engineering Technology

Drexel University   1984 — 1986
Electrical and Electronics Engineering

Henry Cecil Henry Cecil Durant, Oklahoma Details
Henry Cecil's Alorica Experience 2010 - 2013
Job IETV Tech
Industry Computer & Network Security
Experience
Southeastern Oklahoma State University  June 2008 - Present
SE Computer Club   August 2008 - May 2013
Alorica   2010 - 2013
Computer Renaissance  October 1998 - June 1999
Whisler Mobile Home Park   January 1994 - June 1999
Tyson Foods  1995 - 1999
Tyson Foods  1995 - 1999

Skills
Public Speaking, Higher Education, PowerPoint, Microsoft Word, Teaching, Time Management, Microsoft Office, Microsoft Excel, Computer Repair, Mobile Technology, Access, Critical Thinking, Windows 7, Customer Service, Training, Windows, Computer Hardware, Analysis, Teamwork, Computer Maintenance, Distance Learning, Adobe Creative Suite, Customer Satisfaction, Troubleshooting, Staff Development

Education
Southeastern Oklahoma State University   2006 — 2013
Master’s degree, Information Technology

Eastern Oklahoma State College   2003 — 2005
Associate of Science (AS), Education

Northwest Technical Institute   1996 — 1999
Electronics, Electronics

Seth Lile Seth Lile Phoenix, Arizona Details
Seth Lile's Alorica Experience August 2012 - December 2012
Job Student
Industry Graphic Design
Experience
Manpower  May 2015 - June 2015
Manpower  April 2015 - April 2015
CareCore National  March 2013 - May 2013
Alorica   August 2012 - December 2012
Xerox Commercial Solutions, LLC  December 2011 - July 2012
Stream Global Services  June 2010 - August 2010
Merchant Services Inc  September 2009 - January 2010
Harkins Theater   July 2009 - October 2009
Toys Я Us   November 2006 - January 2007
Wendys  March 2004 - December 2005

Skills
Call Center, Troubleshooting, Technical Support, Customer Satisfaction, BPO, Windows 7, XP, Customer Service, Customer Support, Customer Experience

Education
Glendale Community College   2015 — 2018
Associate’s Degree, Digital Arts

DeVry University   2008 — 2009
Computer Information Systems

Woodland Park High School   2000 — 2005
GED

Erick Lacayo Erick Lacayo Boca Raton, Florida Details
Erick Lacayo's Alorica Experience May 2012 - September 2012
Job Assistant Resident Coordinator at Florida Atlantic University Department of Housing & Residential Life
Industry Higher Education
Experience
Florida Atlantic University Department of Housing & Residential Life   July 2015 - Present
University of South Florida  August 2012 - July 2015
University of South Florida Department of Housing & Residential Education   May 2013 - May 2015
University of South Florida  August 2012 - May 2015
University of South Florida Department of Housing & Residential Education   May 2014 - August 2014
Alorica   May 2012 - September 2012

Skills
CompTIA A+ Certification, English & Spanish..., Student Development, Public Speaking, Social Media, Interaction, Customer Service, Interpersonal Skill, Creativity, Humor, Multilingual, Residence Life, Time Management, Leadership, Access, Academic Advising, Conflict Resolution, Interpersonal..., Community Outreach, Event Planning, Facebook, Teamwork, Research, Teaching, PowerPoint, Editing, Social Networking, Nonprofits, Social Media Marketing, Student Affairs, Higher Education, Student Leadership, Student Engagement

Education
Florida Atlantic University   2015 — 2017
Master’s Degree, Higher Education/Higher Education Administration

University of South Florida   2011 — 2015
Bachelor of Science (B.S.), Management Information Systems

Robert Morgan Educational Center   2007 — 2011
CompTIA A+ Certification, Computer Technology/Computer Systems Technology

Andres Bustillos Andres Bustillos El Paso, Texas Area Details
Andres Bustillos's Alorica Experience July 2009 - March 2010
Job I just need someone to give me that one opportunity to blow their mindsinnovation is powerful
Industry Computer Software
Experience
Sitel  April 2015 - Present
TeleTech  January 2015 - Present
Telerx  July 2013 - Present
Dish Network  February 2013 - June 2013
TeleTech  October 2012 - January 2013
State Farm  April 2012 - October 2012
Kelly Services  November 2011 - March 2012
Teleperformance, USA  January 2011 - October 2011
AFFINA  May 2010 - December 2010
Alorica   July 2009 - March 2010

Skills
C++, C#, Customer Service, JavaScript, Java, HTML, HTML5, ASP.NET, Microsoft SQL Server, Visual Basic, Visual Studio, Python, Microsoft Office, Computer Networking, Network Security, Technical Support, Networking, Hardware, Programming, Troubleshooting, Software Development, CSS, Windows, SQL, Software Installation, Customer Satisfaction, MySQL, Call Centers, PHP, Software Documentation, Computer Science, Databases, Eclipse, Computer Hardware, XML, Operating Systems, .NET, Web Development, Access, SDLC, Windows 7, Android, Oracle, jQuery, Software Engineering, Windows XP, VB.NET, C, Training, CRM

Education
Park University   2012 — 2015
Bachelor of Science (B.S.), Computer and Information Sciences, General, 3.2

Park University   2012 — 2015
Bachelor of Science (B.S.), Computer and Information Sciences, General, 3.2

El Paso Community College   2006 — 2012
Computer Science

Alexander Levee Alexander Levee Orange County, California Area Details
Alexander Levee's Alorica Experience 2011 - 2014
Job Operations Director, Customer Service Manager, Client Services Manager, Consultant
Industry Outsourcing/Offshoring
Experience
Cognizant Technology Solutions  2014 - Present
Alorica   2011 - 2014
Jacob Austin Services   May 2010 - May 2012
D-Link  2006 - 2010
D-Link  2002 - 2006
D-Link  2000 - 2002

Skills
Metrics, CRM, Team Leadership, Performance Management, Service Levels, Vendor Management, Call Center, Leadership, Contract Negotiation, Telecommunications, Manage Client..., Security, Product Marketing, Customer Experience, Technical Support, Product Development, Strategy, Sales, Business Development, Management, Salesforce.com, VoIP, Outsourcing, Sales Operations, Networking, Customer Service, Product Management, Call Centers, Wireless, Cross-functional Team..., Customer Retention, Customer Satisfaction, Data Center, Solution Selling, Team Management, Workforce Management, Process Improvement, Account Management, Enterprise Software, Service Delivery, Program Management

Education
San Jose State University   1994 — 1995

El Camino College   1990 — 1993
Criminal Justice/Law Enforcement Administration

New Horizons
Six Sigma Green Belt, Process Analysis, Project Management

Wesley Keller Wesley Keller Colorado Springs, Colorado Details
Wesley Keller's Alorica Experience November 2010 - April 2012
Job Shift Manager at GameStop
Industry Retail
Experience
GameStop  July 2013 - June 2014
Alorica   November 2010 - April 2012
GameStop  August 2009 - October 2010
Blockbuster  July 2006 - September 2009
GameStop  September 2007 - August 2009

Skills
Loss Prevention, Store Management, Inventory Management, Inventory Control, Cashiering, Retail, Merchandising, Visual Merchandising, Customer Service, Store Operations, Retail Sales, Customer Satisfaction, C#, C++, Unix, Linux, Windows, MS Project, Microsoft Office

Education
DeVry University
Bachelor of Science (B.S.), Technical Management

Anthony DeLoatch Anthony DeLoatch Raleigh-Durham, North Carolina Area Details
Anthony DeLoatch's Alorica Experience March 2014 - Present
Job Motivational Speaker and Business Development Expert
Industry Marketing and Advertising
Experience
Alorica   March 2014 - Present
Le-Vel.com  October 2013 - Present
DreamLife Business Group, LLC   February 2012 - Present
LegalShield  January 2011 - October 2013
TheeDesign Studio  May 2013 - August 2013
LocalEdge  July 2012 - April 2013
Suddenlink Communications  January 2011 - July 2012
BB&T  May 2010 - January 2012
West Corporation  2006 - 2010

Skills
Small Business, Customer Service, New Business Development, Team Building, Lead Generation, Coaching, Account Management, Team Leadership, Social Networking, Online Advertising, Microsoft Office, Strategic Planning, SEO, SEM, Website Development, Marketing, Social Media Marketing, Marketing Strategy, Entrepreneurship, Sales, B2B, Customer Retention, CRM, Digital Marketing, Retail, Facebook, Social Media, Training, Blogging, Advertising, Leadership, Management, Google Adwords, Public Relations, Sales Management, Negotiation, Online Marketing, Web Marketing, Digital Media, Direct Sales, Email Marketing, Business Development, Start-ups, E-commerce, Cold Calling, Marketing Communications, Direct Marketing, Sales Process

Education
Edgecombe Community College
Mechanical Drafting and Mechanical Drafting CAD/CADD

Sam Ramos Sam Ramos Fresno, California Details
Sam Ramos's Alorica Experience December 2010 - September 2011
Job Web Developer at <​/>Edit LLC
Industry Design
Experience
Edit LLC   August 2014 - Present
SR Development   March 2010 - Present
Geekwise Academy   February 2015 - April 2015
Geekwise Academy   March 2014 - August 2014
Guardian Safety and Supply   March 2013 - May 2013
Aerus Electrolux  April 2012 - March 2013
The Nickel Classifieds   September 2012 - November 2012
Alorica   December 2010 - September 2011
Census Bureau  January 2010 - June 2010
PM Services, Inc   February 2008 - March 2010

Skills
Graphic Design, Logo Design, Illustration, Illustrator, Art Direction, Typography, Concept Development, Corporate Identity, InDesign, Photoshop, SEO, Social Media, Facebook, Dreamweaver, Advertising, Microsoft Office, Customer Service, CSS, Web Development, HTML5, HTML, Web Design

Education
DeVry University   2013 — 2014
Bachelor's Degree, Computer Information Systems: Web Development & Applications, 3.0

Institute of Technology   2010 — 2010
Diploma, Human Resources Administration, 3.0

Institute of Technology   2009 — 2010
Diploma, Web & Graphic Design

Kristopher Marlow Kristopher Marlow Murfreesboro, Tennessee Details
Kristopher Marlow's Alorica Experience March 2007 - January 2010
Job I/O Psychology Master's Candidate at Middle Tennessee State University
Industry Human Resources
Experience
Alorica   March 2007 - January 2010
Follett Higher Education Group  August 2003 - August 2006

Skills
Organizational..., SPSS, Organizational..., Data Analysis, Research, Statistics, Leadership Development, Microsoft Office, PowerPoint, Microsoft Excel, Leadership, Management Consulting, Data Entry, SQL, Crystal Reports, Training, Situational Leadership, Hogan Assessments, Survey Design, Job Analysis

Education
Middle Tennessee State University   2014 — 2016
Master's Degree, Industrial and Organizational Psychology

Florida Gulf Coast University   2012 — 2014
Bachelor's Degree, Industrial and Organizational Psychology, 3.9

Joyana Wilson Joyana Wilson Greater Atlanta Area Details
Joyana Wilson's Alorica Experience October 2013 - July 2014
Job At&t Customer Care Representative
Industry Retail
Experience
Alorica   October 2013 - July 2014
JSAS Enterprises LLC   January 2012 - February 2014

Skills
Customer Service, Microsoft Word, Microsoft Office, Microsoft Excel, PowerPoint, Data Entry, Access, Outlook, Windows, People Skills, Sales, Retail Sales, Spreadsheets, Computer-savvy, Telephone Skills, Mac, Retail, Motivated self-starter, OS X

Education
ECPI University   2013 — 2016
Bachelor of Science (BS), Mechatronics, Robotics, and Automation Engineering

Hiram High School   2009 — 2013
High School/Secondary Diplomas and Certificates

Oneil Williams Oneil Williams Miami/Fort Lauderdale Area Details
Oneil Williams's Alorica Experience October 2001 - February 2006
Job Key Account Manager at Enablon
Industry Computer Software
Experience
Enablon  June 2015 - Present
ProcessMAP Corporation  October 2013 - June 2015
Saveology.com ™   April 2010 - September 2013
NorthPoint Technology Group   May 2008 - April 2010
InfoSource  October 2006 - May 2008
InfoSource  February 2006 - October 2006
Alorica   October 2001 - February 2006
Leadership, Education and Athletics in Partnership  September 1995 - June 1997

Skills
New Business Development, Direct Sales, Sales Management, Sales Operations, Sales Presentations, Needs Analysis, Employee Training, Sales Management..., Contract Negotiation, Conflict Resolution, Corporate Communications, Strategic Communications, Organizational..., Account Management, Key Account Management, Technical Writing, Technical Documentation, Leadership, SaaS, ERP Software, ERP Oracle, SAP ERP, SSO, Business Development, Sales, Training, Oracle ERP, CRM, Marketing, Management, Strategy, Team Building

Education
University of Central Florida   2003 — 2005
Master's degree, Mass Communication/Media Studies, 3.682 GPA

University of Central Florida   1998 — 2002
Bachelor's degree, Radio and Television, 3.233 GPA

Queen Margaret University   1997 — 1998
Radio and Television, 3.352 GPA

Eastern Connecticut State University   1996 — 1997
Radio and Television, 3.667 GPA

Yale University   1996 — 1996
American Literature (United States), 3.000 GPA

Jamelle Tucker Jamelle Tucker Fort Lauderdale, Florida Details
Jamelle Tucker's Alorica Experience August 2011 - February 2012
Job .
Industry Food & Beverages
Experience
The Standard Hotel  February 2013 - Present
Preferred CMS   February 2012 - January 2013
Alorica   August 2011 - February 2012
Educational Tutorial Services  September 2007 - May 2011
Nexxt Level Marketing   August 2009 - May 2010
Seven For All Mankind  September 2008 - May 2009

Education
Florida Atlantic University   2010 — 2014
Bachelor of Science (BS), Urban Planning, Attending

Florida International University   2006 — 2011
Bachelor of Science (BS), Liberal Arts and Sciences/Liberal Studies, Graduated

Luis Alejandro Larrarte Luis Alejandro Larrarte Miami/Fort Lauderdale Area Details
Luis Alejandro Larrarte's Alorica Experience January 2012 - December 2012
Job Organizational Psychologist with experience in Operation, sales and Human Resources.
Industry Management Consulting
Experience
Alorica   January 2012 - December 2012
Nutrilistos International Corp   September 2002 - September 2011
Agricol Colombia CI Ltda.   March 1989 - July 2004
Asen International Corp.   September 2000 - September 2002

Skills
Interviews, Strategic Planning, Management, Human Resources, Personnel Selection, Hiring Employees, Team Building, Accounting, Employee Benefits, Proficient in Microsoft..., Employee Training, Arbitration, Knowledge in behabior..., Accurately interpret..., Resourceful with ideas...

Education
Universidad Santo Tomas de Aquino   1982 — 1986
Psychology, Psychology, 1991

Colegio Mayor del Rosario, Bogota, Colombia 1996   1996 — 1996
Arbitration, Conflicts, conciliation, negotiation and mediation, Diploma in Arbitration

Florida Atlantic University   2013 — 2013
HR, Compensation & Benefits Certificate, Human Resources

Florida Atlantic University   2013 — 2013
Certificate in Human Resources Management, Human Resources Management, Certificate

Aaron Messich Aaron Messich Gainesville, Florida Details
Aaron Messich's Alorica Experience August 2011 - June 2012
Job Computer Science Student
Industry Information Technology and Services
Experience
Jiffy Lube DC  August 2012 - June 2013
Alorica   August 2011 - June 2012
Manatee Group   January 2009 - June 2012
PC Management  May 2008 - November 2008
United States Air Force  July 2001 - July 2005

Skills
Customer Service, Customer Satisfaction, Automotive Repair, Troubleshooting, Inventory Management, Time Management, Computer Hardware, Supervisory Skills, Training, Outlook, Telephone Skills, Team Leadership, Teamwork, Windows, Hardware, XP, Technical Support, Networking, DHCP, Software Installation, Wireless, System Administration, Routing, Windows 7, Group Policy, Printers

Education
Harvard University Extension School   2013 — 2015
Bachelor of Arts (B.A.), Computer Science

Santa Fe College   2013 — 2014
Associate of Science (A.S.), Computer Science

Edison Community College   2008 — 2010
Associate of Arts (AA), General Studies

Jason Berlett Jason Berlett Salt Lake City, Utah Details
Jason Berlett's Alorica Experience January 2000 - July 2004
Job Graphic Arts And Web Design
Industry Graphic Design
Experience
Eagle Gate College  July 2011 - September 2013
Teleperformance  March 2005 - December 2009
Alorica   January 2000 - July 2004

Skills
Illustrator, InDesign, Dreamweaver, Photoshop, Graphics, Posters, Business Cards, Graphic Design, Adobe Creative Suite, Mac, Flash, Microsoft Office

Education
Eagle Gate College-Murray   2011 — 2013
Associate's degree, Graphic Art and Web Design

Cypress High School   1991 — 1995
high shcool diploma, G.E.D

Brandice Bos Brandice Bos Fresno, California Area Details
Brandice Bos's Alorica Experience November 2012 - Present
Job CSR at Alorica
Industry Graphic Design
Experience
Alorica   November 2012 - Present
Elim Alzheimer's and Rehab   September 2008 - April 2010
Elim Alzheimer's and Rehab   September 2008 - April 2010

Skills
Web Design, Art, Videography, Multimedia, Graphic Design, Film Production, Film, Illustrator, Logo Design, Adobe Creative Suite, Video Editing, Advertising, Mac

Education
DeVry University   2008 — 2012
Associate's of Applied Science in Web Design and Graphics, Web Design and Graphics

DeVry University   2008 — 2010
Bachelor, Multimedia Development and Design

DeVry University   2008 — 2010
Associate of Science, Web Design and Graphics

Clovis East Highschool
Highschool Diploma, Video

Matthew Yzquierdo Matthew Yzquierdo Austin, Texas Area Details
Matthew Yzquierdo's Alorica Experience August 2008 - November 2009
Job AppleCare Senior Specialist
Industry Computer Software
Experience
Apple Inc.  November 2010 - Present
Apple  March 2010 - November 2010
Alorica   August 2008 - November 2009
GC Services  2008 - 2008
ACS, a Xerox Company  2007 - 2008
EchoStar Corporation  2005 - 2007

Skills
Windows, Account Management, Mac OS X, Telecommunications, Teamwork, Team Management, Technical Documentation, Customer Service, Technical Support, iLife, OS X

Education
El Paso Community College
Computer Science

Leander High School

Steven Earle Steven Earle Corona, California Details
Steven Earle's Alorica Experience January 2007 - February 2009
Job EVP Strategy and Business Development at WeAreCommunities
Industry Management Consulting
Experience
WeAreCommunities   January 2010 - Present
Synergy Vision Solutions   March 2009 - Present
Alorica   January 2007 - February 2009
Quantum Corp  August 2004 - July 2006
The Alisos Institute   2003 - 2004
HP  2001 - 2003
Hitachi Data Systems  July 1999 - April 2001
FileNet  June 1997 - July 1999
FileNet  1996 - 1997
General Automation  1983 - 1996

Skills
Business Process..., Strategic Planning, New Business Development, Leadership, Go-to-market Strategy, Strategic Partnerships, Vendor Management, Enterprise Software, Product Lifecycle..., Outsourcing, Business Process..., Cross-functional Team..., SaaS, Program Management, Strategic Alliances, IT Strategy, Professional Services, BPO, Resource Management, CRM, Business Development, Management, Customer Satisfaction, Team Management, Project Management, Cloud Computing, Pre-sales, Business Strategy, Integration, Start-ups, Training, Strategy, Process Improvement, Sales, Project Planning, Call Centers, Change Management, Consulting, Mergers & Acquisitions, Risk Management, Business Planning, Product Development, Executive Management, Management Consulting, Organizational..., Employee Training, Business Intelligence, Data Center, Product Management, Budgets

Education
De Vry Institute   1974 — 1976
AA, Electronics

DeVry University   1974 — 1976
AS in Electronics, Industrial Electronics Technology/Technician

Joseph Golio III Joseph Golio III Lehigh Acres, Florida Details
Joseph Golio III's Alorica Experience August 2014 - Present
Job Costco Concierge Service Dispatch Agent at Alorica
Industry Outsourcing/Offshoring
Experience
Alorica   August 2014 - Present
Mc Donalds Restaurants 4850  May 2012 - August 2014

Skills
Time Management, Microsoft Office, Computer Repair, Computer Hardware, Computer Network..., Guest Service Management, Sales Management, Operations Management

Education
Edison Community College   2013 — 2015

East lee county high school   2011 — 2013
Diploma

Dani Mendenhall Dani Mendenhall Columbus, Nebraska Details
Dani Mendenhall's Alorica Experience 2012 - 2012
Job Ouality Assurance Representative at Apogee Retail
Industry Telecommunications
Experience
Apogee Retail   July 2013 - Present
Alorica   2012 - 2012
Sirius XM Radio Inc.  2011 - 2012

Skills
Billing Systems, Technical Support, Quality Assurance, Lifeguarding, Adult CPR, Childcare, Child Development, Children's Books, Experience Working with..., Housekeeping, Volunteering, Non-profit Volunteer, Bartending, Accounting, Waitressing, Customer Experience, Customer Support, Customer Satisfaction, Computer Knowledge

Education
Western Iowa Tech Community College   2010 — 2011

Everest University-North Orlando

Ashley Lopez Ashley Lopez Greater Atlanta Area Details
Ashley Lopez's Alorica Experience September 2013 - January 2014
Job Human Resources at Lazer Spot
Industry Staffing and Recruiting
Experience
Lazer Spot  July 2014 - Present
Randstad  March 2014 - June 2014
COMFORCE  January 2014 - March 2014
Alorica   September 2013 - January 2014
Marriott International  2010 - 2013

Skills
Recruiting, Human Resources, Customer Service, Hiring, Leadership, Sourcing, Temporary Placement, Permanent Placement, Networking, Employee Training, Interviews, Temporary Staffing, Applicant Tracking..., Onboarding, Talent Acquisition

Education
Emory University   2013 — 2014
HR

Georgia Southern University   2006 — 2010
Bachelor of Science (B.S.), Hospitality Management and Business Administration

Lakeside High School

Shanice Tomlin Shanice Tomlin Fort Lauderdale, Florida Details
Shanice Tomlin's Alorica Experience May 2013 - Present
Job customer service representative at Alorica
Industry Outsourcing/Offshoring
Experience
Alorica   May 2013 - Present
Alorica   October 2012 - December 2012
Macy's  March 2011 - September 2012

Skills
Call Centers, Customer Experience, Customer Satisfaction, Contact Centers, Customer Service, Call Center Development, Windows 7, Windows XP

Education
Florida Atlantic University

Miami Dade College

Jessica Mitchner Jessica Mitchner Warren, Ohio Details
Jessica Mitchner's Alorica Experience August 2007 - Present
Job Human resources and recruiting
Industry Telecommunications
Experience
Alorica   August 2007 - Present
Comprehensive Logistics/Falcon Transport  August 2005 - February 2007

Skills
Employee Relations, Applicant Tracking..., Call Centers, Recruiting, Interviews, Employment Law, Hiring, Data Entry, Onboarding, Talent Acquisition, Talent Management, Human Resources, HR Policies, Technical Recruiting, College Recruiting, Performance Management, Succession Planning, Benefits Administration, Employee Engagement, PeopleSoft

Education
ETI Technical College   2003 — 2005
Associate's degree, Business/Office Automation/Technology/Data Entry

Robert Swears Robert Swears Fort Lauderdale, Florida Details
Robert Swears's Alorica Experience August 2010 - November 2012
Job Account Manager End User Support Services at TEKsystems
Industry Information Services
Experience
TEKsystems  December 2013 - Present
TEKsystems  August 2013 - Present
TEKsystems  November 2012 - Present
Alorica   August 2010 - November 2012

Skills
Management, Recruiting, Temporary Placement, Information Technology, Technical Recruiting, Human Resources, Staffing Services, Internet Recruiting, Consulting, Staff Augmentation, Benefits Negotiation, Team Leadership, Customer Service, Sales, Talent Mining, Training, Vendor Management, Technical Support, Talent Management, CRM, IT Recruitment, Networking, IT Service Management

Education
Florida Atlantic University
Bachelor of Business Administration (B.B.A.)

Pandora Holloman Pandora Holloman Tifton, Georgia Details
Pandora Holloman's Alorica Experience 2009 - 2011
Job Mary Kay Beauty Consultant
Industry Cosmetics
Experience
Alorica   2009 - 2011

Skills
Windows, Customer Service

Education
Everest University-South Orlando   2013 — 2014
Bachelor of Business Administration (BBA), Business Administration and Management, General

Matthew Scamardella Matthew Scamardella Fort Myers, Florida Details
Matthew Scamardella's Alorica Experience October 2014 - Present
Job CEO at Datacron Consultation Group
Industry Marketing and Advertising
Experience
Datacron Consultation Group   October 2014 - Present
Alorica   October 2014 - Present
Nike  July 2014 - October 2014
Ralph Lauren  September 2013 - October 2014
Tritium Card Services  2012 - 2013

Skills
Call Centers, Project Management, Management, Account Management, Sales, Customer Service, Vendor Management, Technical Support, Process Improvement, Outsourcing, Team Management, CRM, Coaching, Telecommunications, Time Management, Business Analysis, IT Service Management, Data Center, Forensic Analysis, Forensic Psychology, Information Technology, Business Information, Client Services, Recruiting, Sourcing, Social Media Marketing

Education
Florida Gulf Coast University   2012 — 2014
Bachelor's Degree, Forensic Science and Technology

Florida SouthWestern State College   2009 — 2012
Associate's Degree

Sacred Heart of Jesus Private School   2009 — 2012
High School

Stephanie Julmiste Stephanie Julmiste Tallahassee, Florida Details
Stephanie Julmiste's Alorica Experience December 1999 - August 2011
Job "No matter the filter, the beauty still remains."
Industry Civic & Social Organization
Experience
Florida Department of Revenue  August 2014 - Present
Chaires Community Life Enrichment Center Inc   July 2013 - December 2013
PRSSA Florida A&M University   May 2013 - December 2013
PRodigy PR Firm  January 2013 - May 2013
Girl Scouts of the USA  January 2013 - February 2013
Florida A&M University  January 2013 - January 2013
Alorica   December 1999 - August 2011
Christian Life Ministries  August 2005 - August 2010

Skills
Illustrator, Photoshop, InDesign, Dreamweaver, Customer Service, Sales, Accounting, Microsoft Office, Event Planning, Social Media, Communication Skills, Fashion Design, Business, Public Speaking, Editing, Creative Writing, News Writing, Organization, Interior Design, Fashion Illustration, Blogging, Photography, Press Releases, Media Relations, Event Management, Journalism

Education
Florida A&M University   2012 — 2014
Bachelor of Science (B.S.), Public Relations/Image Management, GPA: 3.71

Tallahassee Community College   2011 — 2012
Associate of Arts (A.A.), Business Administration and Management, General

Mark Batties V Mark Batties V Naples, Florida Area Details
Mark Batties V's Alorica Experience July 2012 - September 2012
Job Supply Chain Buyer at Arthrex
Industry Medical Devices
Experience
Arthrex  February 2013 - Present
Allyn International  September 2012 - February 2013
Crowd Clothing LLC   September 2011 - January 2013
Alorica   July 2012 - September 2012
Enterprise Rent-A-Car  January 2012 - May 2012
Florida Gulf Coast University  February 2011 - August 2011

Skills
Inventory & Pricing..., Production Development, Marketing, Management, Logistics, Classification, Program Management, Data Analysis

Education
Florida Gulf Coast University   2007 — 2012
Bachelor's degree, Business Management

Valishia Wilkerson Valishia Wilkerson Naperville, Illinois Details
Valishia Wilkerson's Alorica Experience June 2009 - October 2012
Job Plant Administration Supervisor
Industry Construction
Experience
Vulcan Materials Company  September 2014 - Present
Citi  October 2012 - September 2013
Alorica   June 2009 - October 2012
Ryla Alorica INC.   July 2009 - May 2012
Fuji Film/Walmart Optical   September 2006 - January 2009
Chicago Mercantile Exchange  February 2003 - June 2005

Skills
Leadership, Management, Customer Service, Interviews, Coaching, Team Management, Data Entry, Microsoft Excel, Payroll, Business Intelligence, Process Scheduler, Policy, Call Centers, Customer Retention, Team Building, Team Leadership, Training, Employee Training, Customer Satisfaction, Process Improvement

Education
Career Academy   2004 — 2005
Nursing

Elgin Community College   1998 — 1999
General Courses

Carmen Gruver Carmen Gruver Spokane, Washington Details
Carmen Gruver's Alorica Experience June 2015 - Present
Job Payroll Coordinator at Alorica
Industry Human Resources
Experience
Alorica   June 2015 - Present
Alorica   June 2013 - June 2015

Skills
Recruiting, Management, Human Resources, Teamwork, Sales, Customer Service, Employee Relations, New Hire Orientations, Interviews, Employee Training

Education
Park University   2013 — 2014
Bachelor of Science (BS), Human Resource Management

Eastern Washington University   2006 — 2010
Bachelor of Arts (BA), Communications

Krysta Igo Krysta Igo Greenville, North Carolina Details
Krysta Igo's Alorica Experience May 2014 - Present
Job DIRECTV Residental Sales Associate at Alorica
Industry Higher Education
Experience
Alorica   May 2014 - Present
RuffaloCODY  August 2013 - December 2013
Convergys  May 2013 - August 2013
NexxLinx  June 2012 - August 2012
Little Ducks Daycare   June 2009 - August 2012
Jacksonville Treatment Center   June 2009 - August 2011

Skills
Cash-handling, Data Entry, Question Answering, Multi-line Phone, Typing, Customer Service, Customer Retention, Technical Support, Call Centers, Fundraising, Telecommunications, Telefundraising, People Skills, Microsoft Office, Sales

Education
East Carolina University   2011 — 2015
Psychology

Northside High School   2007 — 2011
H.S. Diploma

Surbitha Lomax Surbitha Lomax Greenville, South Carolina Area Details
Surbitha Lomax's Alorica Experience January 2013 - November 2013
Job Tax Preparer at M & M Tax Service
Industry Hospital & Health Care
Experience
Marshall I Pickens Hospital/ Greenville Health System   November 2013 - Present
M & M Tax Service   November 2011 - Present
Alorica   January 2013 - November 2013
West End Chiropractic of the UpstateHealthcare Reimbursement   January 2012 - March 2012
Piedmont Living Center   October 2008 - August 2010
Magnolia Manor  February 2008 - October 2008
Marshall I. Pickens Hospital   March 2002 - February 2008

Skills
Healthcare, Microsoft Office, Microsoft Excel, Hospitals, Customer Service, Microsoft Word, PowerPoint, Strategic Planning, Nursing, Research

Education
Virginia College   2010 — 2012
Associate of Science, Healthcare Reimbursement

Virgnia College (online)   2010 — 2012
Associate of Science (A.S.), Healthcare Reimbursement

ECPI College of Technology   2005 — 2006
Associate of Science (A.S.), Mdical Administration

ECPI College of Technology   2005 — 2006
Associate of Science, Computer Science

Walden University
Associate’s Degree, Human Services with Addiction

Tim Eberle Tim Eberle Oklahoma City, Oklahoma Details
Tim Eberle's Alorica Experience October 2004 - August 2006
Job Inventory, Control, & Logistics with TEKsystems at Williams
Industry Information Technology and Services
Experience
TEKsystems  March 2015 - Present
Inceed  September 2014 - March 2015
Oklahoma State Regents for Higher Education  July 2009 - September 2014
Legal Research & Management Systems Inc   July 2007 - June 2009
TEKsystems  August 2006 - March 2007
Alorica   October 2004 - August 2006
S4F Internet Filtering Company   July 2002 - June 2004
West Telemarketing  October 2001 - June 2002
Sykes Enterprises Inc  May 2000 - August 2001
Pre-Paid Legal Services, Inc.   August 1998 - May 2000

Skills
Technical Support, Windows 7, Operating Systems, Information Technology, Help Desk Support, WSUS, Troubleshooting, Outlook, PowerPoint, Customer Service, SCCM, Teaching, Servers, Microsoft Office 2010, HTML, PC maintenance, Symantec Endpoint..., Windows 9x, Testing, Teamwork, End User Support, Teaching Skills, Systems Management, Crisis Management, Legal Research, Website Support, Web Filtering, Technical Writing, Hardware Support, Hardware/Software..., Enterprise Software, Software Training, Auditing, Norton Ghost, FIPS, Active Directory..., HelpStar, Windows Remote Desktop, Hardware Diagnostics, IT Hardware Support, Windows XP Pro, Windows 2000, Windows Vista, Hard Drives, Computer Repair, Computer Maintenance, Computer Hardware, Content Filtering, Hands-on Training, Office 2010

Education
University of Oklahoma   2010 — 2011
Museum Studies

University of Phoenix-Tulsa Campus   2003 — 2006
Bachelor of Science (BS), Information Technology

East Central University   1995 — 1997
History

Vanoss High School   1993 — 1995
Diploma, General Ed, 3.1 GPA

Marc Seebass Marc Seebass Tulsa, Oklahoma Area Details
Marc Seebass's Alorica Experience May 1999 - December 2011
Job Tech Support Specialist
Industry Information Technology and Services
Experience
Hewlett-Packard  January 2013 - April 2013
Alorica   May 1999 - December 2011
Alorica   May 1999 - December 2011
Alorica/Decision One   May 1999 - December 2011
Alorica/Decision One   May 1999 - December 2011
Radio Shack  January 1997 - January 1999
Radio Shack  January 1997 - January 1999

Skills
Desktop Support, Software Installation, Troubleshooting, Windows 7, XP, Call Center, Windows, Telecommunications, Visio, Blackberry, VPN

Education
Earlham College   1989 — 1993
Bachelor of Science, Computer Science & Mathematics

Earlham College   1989 — 1993
Bachelor of Science, Computer Science & Mathematics

Tiffany Plummer Tiffany Plummer Miami/Fort Lauderdale Area Details
Tiffany Plummer's Alorica Experience September 2010 - April 2011
Job Student ReEntry Advisor
Industry Education Management
Experience
Kaplan University  October 2008 - Present
Assurant Specialty Property  August 2012 - September 2013
AAA APARTMENT STAFFING  April 2011 - September 2013
Alorica   September 2010 - April 2011

Skills
Customer Service, Event Planning, Social Networking, Social Media, Public Speaking, Marketing, Social Media Marketing, Team Building, Training, Public Relations, Event Management, Property Management, Real Estate, Call Center..., Coaching, CRM, Team Leadership, Deliverables, Problem Solving, Higher Education, Educational Leadership, Cross-training, Yardi Property..., Customer Satisfaction, Customer Retention, Leadership, Sales, Microsoft Office, Management

Education
Kaplan University   2013 — 2016
Bachelor of Science (BS), Industrial and Organizational Psychology

Florida Agricultural and Mechanical University

William Gant William Gant Mobile, Alabama Details
William Gant's Alorica Experience March 2012 - July 2012
Job Experienced Warehouse Associate, LowVoltage Electrical Technician, Electrical Helper, and Industrial Laborer
Industry Telecommunications
Experience
Inglett & Stubbs  November 2013 - Present
AT&T  April 2013 - September 2013
Austal  July 2012 - November 2012
Alorica   March 2012 - July 2012
NCS Cabling   September 2011 - December 2011
AT&T  March 2011 - August 2011
Lowe's Home Improvement  July 2008 - March 2011

Education
Enterprise State Community College   2008 — 2010
Associate of Science (AS), Avionics Maintenance Technology/Technician

Selena Richie Selena Richie Mobile, Alabama Area Details
Selena Richie's Alorica Experience February 2013 - May 2013
Job Customer Service Expert
Industry Telecommunications
Experience
MarketSource  July 2013 - Present
It Works! Global   October 2013 - December 2013
Alorica   February 2013 - May 2013
Manpower Staffing  April 2013 - April 2013
ActionLink  April 2013 - April 2013
Evolution Marketing Inc.   December 2012 - January 2013
Roundtree Dodge Chrysler Jeep   September 2012 - November 2012
West Asset Management  September 2011 - September 2012
Liberty National Life Insurance Company  March 2012 - June 2012
Forever 21  November 2010 - November 2011

Skills
Mass Communication, Customer Service, Refereeing, Sales, Computers, Electronics, Public Speaking, Internet, Sports, Sports Coaching, Nutrition, Training, Microsoft Word, Networking, Team Building, Marketing, Leadership, Social Networking, Microsoft Office, Coaching, Time Management, PowerPoint, Social Media

Education
DeVry University   2014 — 2017
Bachelor of Science (BS), Communication and Media Studies

Cedar Shoals High School   2008 — 2010
High School Diploma, General Studies, 3.2

Bethel High School   2007 — 2008
3.6

David D Carr David D Carr Greater Salt Lake City Area Details
David D Carr's Alorica Experience September 2000 - May 2001
Job Helpdesk Support Analyst | Network Consultant
Industry Information Technology and Services
Experience
Unisys Corporation / Microsoft Global Helpdesk   July 2009 - December 2009
Convergys  September 2004 - April 2006
Self Employed  July 2003 - September 2004
Ikano Communications  August 2001 - December 2002
Alorica   September 2000 - May 2001
Convergys  February 2000 - September 2000

Education
DeVry University
Bachelor's, Technical Management program for Network and Communications Management

ITT Technical Institute
Associate of Science degree, Computer Networking Systems and Information

University of Phoenix
of study was for a Bachelor's of Science degree, Information Technologies and Telecommunications

Johanna Lainez Johanna Lainez Tampa/St. Petersburg, Florida Area Details
Johanna Lainez's Alorica Experience February 2007 - May 2009
Job Account Manager at Impress Depot
Industry Marketing and Advertising
Experience
Impress Depot   June 2013 - Present
MarkMaster, Inc  November 2010 - Present
Zimek Technologies, LLC   March 2009 - August 2010
Alorica   February 2007 - May 2009

Skills
Typing, Foreign Languages, Computer Proficiency, Fast Learner, Work in A Fast Paced..., Communication Skills, Data Entry, Phone Etiquette, Phone Skills, Telephone Skills, Outlook, Microsoft Office, Software Documentation, Teamwork, Critical Thinking, Administration, Access, Time Management, Customer Service

Education
Everest University-Brandon   2010 — 2012
Asociates, Business Administration

Universidad Catolica de Honduras   2000 — 2005
Bachelor, Industrial Engineering

Patrick Connell Patrick Connell Roseville, Michigan Details
Patrick Connell's Alorica Experience June 2015 - Present
Job
Industry Restaurants
Experience
Alorica   June 2015 - Present
Uncle Ed's Oil Shoppe  2013 - 2014
Little Caesars Pizza  2011 - 2013

Skills
Management, Plating, Creativity Skills, Vegetarian Cooking, Online Gaming, Sketching, Painting, Restaurants, Food & Beverage, Restaurant Management, Food Safety

Education
Dorsey Business Schools-Roseville   2014 — 2015
Culinary Certificate, Culinary Arts/Chef Training

Erin Deal Erin Deal Cleveland/Akron, Ohio Area Details
Erin Deal's Alorica Experience June 2012 - December 2012
Job Operations Manager at Fox Bros Construction
Industry Public Relations and Communications
Experience
The University of Akron  August 2015 - Present
Fox Bros Construction   February 2014 - Present
Clear Channel Communications  April 2013 - February 2014
Akron Zoo  January 2013 - May 2013
Alorica   June 2012 - December 2012

Skills
Customer Service, Data Entry, Retail, Microsoft Office, PowerPoint, Outlook, Microsoft Excel, Telephone Skills, Copywriting, Event Planning, Social Media

Education
The University of Akron   2014 — 2016
Master of Arts (M.A.), Communication, Organizational Communication, General

East Carolina University   2010 — 2013
Bachelor of Science (BS), Interpersonal and Organizational Communications

Highland High School   2005 — 2009

Jo Ann Hagen Jo Ann Hagen Terre Haute, Indiana Area Details
Jo Ann Hagen's Alorica Experience October 2010 - Present
Job Agent at Alorica
Industry Human Resources
Experience
Scentsy - Consultant  November 2010 - Present
Scentsy  November 2010 - Present
Alorica   October 2010 - Present
Lost Creek Township   January 2010 - January 2012
Indiana State University  January 2010 - May 2010
Indiana State University  August 2009 - May 2010
Indiana State University  August 2009 - December 2009
Indiana State University  May 2009 - December 2009
Indiana State University  January 2009 - December 2009
Indiana State University  January 2009 - May 2009

Skills
Office Equipment..., Fax, IRB training, Talisma, SPSS, Microsoft Word, Access, Front Page, Multiple Phone lines, PowerPoint, Windows, Microsoft Excel, Computers

Education
Indiana State University   2008 — 2016
Master's degree, Clinical Mental Health Counseling

Indiana State University   2008 — 2010
Master's Certificate, Non for Profit Organizational Management Certificate

Indiana State University   2004 — 2008
Bachelor of Applied Science (B.A.Sc.), Criminology and Criminal Justice

Indiana State University   2004 — 2008
Bachelor of Applied Science (B.A.Sc.), Psychology

East Central College   2000 — 2004
Associate of Arts (A.A.), Sociology

Francine Barksdale, M.S. Francine Barksdale, M.S. Greater Atlanta Area Details
Francine Barksdale, M.S.'s Alorica Experience May 2010 - October 2012
Job Project Management and Professional Services
Industry Information Technology and Services
Experience
Assurant Solutions  October 2012 - Present
Alorica   May 2010 - October 2012
New Birth Missionary Baptist Church  September 2009 - January 2010
Emory University School of Medicine  October 1988 - December 2003

Education
Keller Graduate School of Management of DeVry University   2002 — 2003
M.S., Information Systems Management

DeVry University   2000 — 2001
B.S., Information Technology

Benedict College
B.S., Biology

Shalika Bethel, MBA Shalika Bethel, MBA Raleigh-Durham, North Carolina Area Details
Shalika Bethel, MBA's Alorica Experience December 2011 - April 2012
Job Database AdministratorOptim/Discovery Engineer at Fidelity Investments
Industry Information Technology and Services
Experience
Fidelity Investments  April 2012 - Present
Alorica   December 2011 - April 2012
Buckley Data Group, LLC   February 2011 - September 2011
Hewitt Associates  August 2008 - October 2010
SITA  June 2007 - July 2008
APEX SYSTEMS/Verizon Wireless   August 2006 - June 2007
Fayetteville State University  January 2006 - May 2006

Skills
SDLC, SQL, Oracle, Microsoft SQL Server, DB2, Troubleshooting, Testing, Unix, Security, Mainframe, Lotus Notes, Databases, Linux, Analysis, Software Documentation, VMware, SharePoint, Regression Testing, Manual Testing, Operating Systems, Optim 9.1, Test Data Management, Lua, Sybase, Infosphere Discovery, Data Masking, Database Administration, Windows

Education
Troy University   2011 — 2014
Masters, MBA Information Systems

Fayetteville State University   2002 — 2006
Bachelors of Science, Computer Science; Mathematics

Caleb May Caleb May Evansville, Indiana Area Details
Caleb May's Alorica Experience September 2007 - April 2010
Job Director, Henderson County Public Library District
Industry Libraries
Experience
Henderson County Public Library District   September 2015 - Present
Meade Public Library   April 2010 - September 2015
Southwest Kansas Library System Full System Board   April 2010 - August 2015
Alorica   September 2007 - April 2010
ESU SLIM Practicum at the Washburn University School of Law Library   2010 - 2010
Kansas Legislature  2003 - 2003
Washburn Student Government Association   2000 - 2003
Shallenburger for Governor   2001 - 2002

Skills
Public Relations, Policy, Public Speaking, Customer Service, Social Media, Event Planning, Training, Community Outreach, Microsoft Office, Fundraising, Editing, Teaching, Government, Grant Writing, Research, Data Entry, Social Networking, Access, Troubleshooting, Higher Education, Management, Leadership, Volunteer Management, Library Instruction, Library Research, Collection Development, Library, Information Literacy, Library Science, Public Libraries, Library Management, Staff Development, Program Development, Academic Libraries, Nonprofits, Libraries

Education
Emporia State University   2008 — 2010
Masters of Library Science, Library and Information Management

Emporia State University - School of Library and Information Management (SLIM)   2008 — 2010
MLS, Library and Information Management

Washburn University   2000 — 2004
BA, Political Science

Isela Montoya Isela Montoya El Paso, Texas Details
Isela Montoya's Alorica Experience February 2011 - October 2013
Job Customer Experience Manager at Alorica, Inc.
Industry Telecommunications
Experience
Alorica, Inc.   October 2013 - Present
Alorica   February 2011 - October 2013
Alorica   August 2010 - February 2011
GC Services  March 2009 - September 2009
Dick Poe Dodge   October 2007 - January 2009
Dick Poe Dodge   October 2006 - October 2007

Skills
Customer Experience, Contact Centers, Call Centers, Workforce Management, Customer Retention, Outsourcing, Avaya, Customer Satisfaction, BPO, Call Center Development, Telemarketing, Telephone Skills, Management, Sales, Training, Avaya Technologies

Education
El Paso Community College   2006 — 2009
Business Administration and Management, General

Ysleta High School   2003 — 2006
High School Diploma, General Studies, 12

Ignacio Jose Holguin Ignacio Jose Holguin Miami/Fort Lauderdale Area Details
Ignacio Jose Holguin's Alorica Experience January 2012 - June 2012
Job License mortgage loan originator & Personal Banker
Industry Financial Services
Experience
Wells Fargo  July 2015 - Present
Network Capital Funding Corporation  March 2015 - June 2015
AARP  October 2014 - December 2014
Prince Law, LLC   February 2014 - August 2014
Allstate  June 2006 - August 2012
Alorica   January 2012 - June 2012
Broward College  January 2009 - June 2010
JS Car   June 2008 - December 2008

Skills
Microsoft Office, Customer Service, Microsoft Excel, Social Media, Social Media Marketing, PowerPoint, Public Speaking, Leadership, Social Networking, Marketing, Photoshop, Event Planning, Financial Analysis, Event Management, Sales

Education
Florida Atlantic University   2010 — 2013
Bachelor of Business Administration (BBA), Finance, General

Florida Atlantic University   2010 — 2013
B.S, Finance

Broward College   2008 — 2010
A.A, Economics

Yusuf Abdoulafuww Yusuf Abdoulafuww Fort Myers, Florida Area Details
Yusuf Abdoulafuww's Alorica Experience December 2008 - October 2012
Job Tax preparer at United Way of America
Industry Information Technology and Services
Experience
Chico's FAS Inc.   September 2013 - Present
Alorica   December 2008 - October 2012

Skills
Troubleshooting, Technical Support, Process Improvement, Access, Analysis, Database Administration, Databases, Oracle Applications, Oracle SQL Developer

Education
Florida Gulf Coast University   2010 — 2013
Bachelor of Applied Science (BASc), Accounting

Roxanne Raymer Roxanne Raymer Pensacola, Florida Details
Roxanne Raymer's Alorica Experience September 2012 - Present
Job Care Associate at West Corporation | Revenue Generation
Industry Supermarkets
Experience
Alorica   September 2012 - Present
Winn Dixie StoresP   November 2010 - September 2012
Regional Elite  September 2009 - November 2010
Express Jets  April 2006 - July 2008
Spectrum Health  November 1999 - May 2002

Skills
Team Performance, Customer Service, Typing, Hospitality, Professional and Mature, PowerPoint, Microsoft Office, Microsoft Excel, Microsoft Word, Organization, Administrative..., Office Management

Education
Everest University-Brandon   2009 — 2012
Associates, Business Administration

Lamont Wilson Lamont Wilson Orlando, Florida Area Details
Lamont Wilson's Alorica Experience August 2011 - February 2014
Job Ricoh Americas INC. Account Executive Outside B2B Sales
Industry Business Supplies and Equipment
Experience
Ricoh Americas Corporation  March 2014 - Present
Alorica   August 2011 - February 2014
Life Changers Christian Center   January 2003 - July 2011
Lear Corporation  May 1999 - July 2011
Coca-Cola Bottling Co. Consolidated  January 1995 - May 1999

Skills
Team Building, Sales, Marketing, Call Centers, Direct Sales, Six Sigma, B2B, Continuous Improvement, Team Leadership, Cold Calling, Coaching, Leadership Development, Business Strategy, CRM, Time Management, Sales Management, Telecommunications, Customer Service, Leadership, Management, Logistics, Human Resources, Training, Program Management, Outsourcing, Project Planning, Sales Operations, Start-ups

Education
Eastern Michigan University
Architectural Engineering

Washtenaw Community College
Architecture

Sheanna Hunt Sheanna Hunt Lehigh Acres, Florida Details
Sheanna Hunt's Alorica Experience November 2008 - August 2010
Job Business Owner at Majestic Virgin Hair
Industry Consumer Goods
Experience
Majestic Virgin Hair   January 2013 - Present
Word of Life Ministries  May 2011 - November 2012
2Meticulous   August 2010 - August 2012
Alorica   November 2008 - August 2010
e-BizSoft   January 2008 - August 2008

Skills
Customer Service, Social Media Marketing, Microsoft Office, Graphic Design, Strategic Planning, Entrepreneurship, Research, Web Design, Entertainment, Television, Wordpress, OS X, CMS

Education
Edison Community College   2009 — 2010
Business Management

Florida International University   2005 — 2005

Ernesto (Neto) Guerrero Ernesto (Neto) Guerrero El Paso, Texas Area Details
Ernesto (Neto) Guerrero's Alorica Experience June 2014 - Present
Job Recruiting Manager at Alorica
Industry Human Resources
Experience
Alorica   June 2014 - Present
HGS  April 2012 - May 2014
Whataburger Restaurants  February 2008 - 2012
ACS  January 2006 - January 2008
Whataburger  February 2008 - 2008
Raytheon Technical Services Company  September 2005 - September 2006
Raytheon Technical Services  April 2004 - April 2005
Lear Corporation  September 2002 - April 2004
El Paso Electric Company  December 2000 - November 2001
Siemens Energy & Automation  August 1997 - April 2000

Skills
Microsoft applications, Fluent in English and..., People Skills, People-oriented, People Development, Computer Proficiency, Employee Relations, Spanish, Recruiting, Interviews, Job Fairs, Strategic Planning, Talent Acquisition, Performance Management, Personnel Management, Leadership Development, Employee Training, Training, Temporary Placement, Organizational..., Management, New Hire Orientations, Leadership, Talent Management, Onboarding, Employee Engagement, Budgets, Human Resources, Succession Planning, Employee Benefits, Microsoft Applications, HR Policies, Deferred Compensation, Program Management, Career Counseling, HRIS, College Recruiting, Applicant Tracking..., Workforce Planning, Benefits Administration, Labor Relations, Hiring, Taleo, Exit Interviews, Employer Branding, Internet Recruiting, Staff Retention, Technical Recruiting, Job Descriptions, Benefits Negotiation

Education
Park University   2001 — 2005
BS, Human Resources Management

El Paso Community College

Yuneisy Flores Yuneisy Flores Fort Myers, Florida Area Details
Yuneisy Flores's Alorica Experience September 2014 - September 2015
Job Client Support Specialist at PR Zebra
Industry Information Technology and Services
Experience
PR Zebra   September 2015 - Present
Alorica   September 2014 - September 2015
Alorica   March 2013 - September 2014
Alorica   December 2012 - March 2013
Alorica   October 2012 - December 2012
PFMI Professional Facilities Management Inc.   January 2011 - October 2012

Skills
Computer Repair, Microsoft Office, Google Apps, Technical Support, Help Desk Support, Windows 7, Computer Hardware, Networking, Telephony, Software Installation, Network Administration, Servers, DHCP, VPN, XP, Active Directory, Troubleshooting, Windows Server, System Administration, WAN, Network Security, Cisco Technologies, Operating Systems, Firewalls, Windows, Network Architecture, Office 2010, OS X, Information Technology, Database Administration, Home Networking, Microsoft SQL Server, Virus Removal, Dell Computers, IT Management, Telephone Skills, Printers, Windows XP, Customer Service, Training

Education
Florida Gulf Coast University   2013 — 2016
Bachelor of Science (B.S.), Business Management Human Resources

Southwest Florida College   2010 — 2012
Associate of Science (A.S.), Computer Programming and Database Management

Southwest Florida College   2010 — 2012
Associate of Science (A.S.), Network Engineering and Administration

Pastor Duane Thomas Pastor Duane Thomas Buffalo/Niagara, New York Area Details
Pastor Duane Thomas's Alorica Experience October 2011 - April 2012
Job Senior Pastor / CEO at Praise Temple Church
Industry Nonprofit Organization Management
Experience
Praise Temple FGBC   January 2012 - Present
Seek First Enterprises, LLC   January 2012 - Present
Alorica   October 2011 - April 2012
TeleTech  August 2002 - January 2009

Skills
Operations Management, Sales Management, Training, Religious Organizations, Nonprofits, Web Design, Graphic Design, Preaching, Expository Preaching, Social Media, Fundraising, Community Outreach, PowerPoint, Leadership Development, Public Speaking, Strategic Planning, Customer Service, Team Leadership, Public Relations, Coaching

Education
DeVry University   2011 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

University of Phoenix   2009 — 2011
Associate of Science (A.S.), Business Administration, Management and Operations

Kristi Forrest Kristi Forrest Madison, Alabama Details
Kristi Forrest's Alorica Experience May 2015 - Present
Job Motivate!
Industry Consumer Services
Experience
Alorica   May 2015 - Present
Bell Media  April 2014 - Present
Rant Media   September 2013 - March 2014
Neurovizion   March 2012 - August 2013
Cumulus Broadcasting  March 2012 - June 2012
EWGA Huntsville   2010 - 2012
ProNet Partners   2010 - 2010
NH/Dept. of Health & Human Services   January 1994 - May 1996
Various Radio Stations  May 1984 - January 1996
Douglas & Douglas, U.S. Congressman Charles Douglas   January 1993 - January 1995

Skills
Message Development, Media Relations, Marketing, Press Releases, Newsletters, Market Research, Radio, Marketing Communications, Corporate Communications, Political Campaigns, Public Relations, Crisis Communications, New Business Development, Copywriting, Advertising, Brand Development, Broadcast, Corporate Branding, Creative Direction, Digital Marketing, Digital Media, Direct Marketing, Email Marketing, Entertainment, Event Management, Event Planning, Facebook, Fundraising, Integrated Marketing, Interviews, Leadership, Management, Marketing Strategy, Media Buying, Online Advertising, Online Marketing, Proposal Writing, Public Speaking, Sales, Social Media, Social Media Marketing, Social Networking, Strategic Communications, Strategic Planning, Television, Web Design, Blogging

Education
Edinboro University of Pennsylvania   1980 — 1984
BA, Communications/Journalism

Bobbie Robinson Bobbie Robinson Apopka, Florida Details
Bobbie Robinson's Alorica Experience July 2014 - Present
Job Engagement Specialist at Synchrony Financial
Industry Executive Office
Experience
Synchrony Financial  August 2014 - Present
Alorica   July 2014 - Present
Windstream Communications  December 2013 - February 2014
CenturyLink Business  March 2013 - November 2013

Skills
Customer Service, Microsoft Office, Microsoft Excel, Team Building, Sales, Microsoft Word, Strategic Planning, Sales Management, PowerPoint, Public Speaking, New Business Development, Social Media

Education
Everest University-North Orlando   2014 — 2017
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General

Everest University-North Orlando   2013 — 2017
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.0

Everest University-North Orlando
Master of Business Administration (M.B.A.), Business Administration and Management, General

Richard Trinh Richard Trinh Fort Myers, Florida Area Details
Richard Trinh's Alorica Experience March 2010 - July 2010
Job Software Quality Assurance Engineer II at GolfNow.
Industry Computer Games
Experience
GolfNow  October 2015 - Present
Interop Technologies  April 2012 - September 2015
Rasmussen College  August 2010 - April 2012
Alorica   March 2010 - July 2010
Edison Community College  August 2008 - December 2009

Skills
Perl, Programming, Visual Studio, Microsoft Office, OS X, Testing, JavaScript, Software Development, Quality Assurance, Windows, Bash, Windows 7, Eclipse, Technical Support, HTML, Java, Windows XP, Databases, Computer Hardware, Time Management, Teamwork, Windows Vista, Operating Systems, XP, Teaching, Higher Education, Research, Public Speaking, PowerPoint, TCP/IP, MySQL, Telecommunications, Test Automation, QA Engineering

Education
Rasmussen College-Florida   2010 — 2012
Bachelor of Science (B.S.), Game and Simulation Production

Edison Community College   2007 — 2009
AS Computer Programming and Analysis, AS Internet Service Technology, AS Network Administrator, Computer Science

Tanika Hill Tanika Hill Wilmington, North Carolina Details
Tanika Hill's Alorica Experience July 2013 - September 2013
Job Customer Service at Verizon Wireless
Industry Telecommunications
Experience
Apple  July 2015 - Present
Verizon  November 2013 - June 2015
Alorica   July 2013 - September 2013

Skills
Microsoft Office, Telecommunications

Education
East Carolina University   2001 — 2003
Bachelor of Science (BS), Hospitality Administration/Management

Sean Pierre-Louis Sean Pierre-Louis Hollywood, Florida Details
Sean Pierre-Louis's Alorica Experience March 2010 - November 2011
Job Provider Information Management Analyst II at Molina Healthcare
Industry Hospital & Health Care
Experience
Molina Healthcare  March 2015 - Present
CarePlus Health Plan  January 2013 - March 2015
Alorica   March 2010 - November 2011
Bayview Center for Mental Health, Inc.   October 2009 - March 2010
Jackson Health System  May 2009 - June 2009

Skills
HIPAA, Training, EMR, Microsoft Excel, PowerPoint, Cerner, Word Processors, MediConnect, HEDIS, Time Management, Pivot Tables, Prioritize Workload, Managed Care, HMO, Healthcare Information..., QNXT, HIM

Education
Florida Agricultural and Mechanical University   2004 — 2009
Bachelor of Science (B.S.), Health Informatics and Information Management

Tonika Fenton Tonika Fenton Miami/Fort Lauderdale Area Details
Tonika Fenton's Alorica Experience December 2013 - May 2014
Job Underwriting Analyst at TCA Global Fund Management Group
Industry Investment Management
Experience
Alorica   December 2013 - May 2014
AmeriLife Group LLC  May 2012 - August 2012
Olivo   March 2012 - April 2012
Student Finance Group  September 2011 - December 2011
The Florida Business Leadership Society   September 2011 - December 2011

Skills
MS Excel Pivot Tables, Analysis, Market Research, Microsoft Excel, Microsoft Word, Access, SQL, Research, PowerPoint, Social Media

Education
Howard University School of Law   2014 — 2015

University of Florida   2011 — 2013
Bachelor of Science (B.S.), Business Administration, Economics

Florida Agricultural and Mechanical University   2009 — 2011
Business Administration and Management, General

Anthony Wilcher Anthony Wilcher Greater Atlanta Area Details
Anthony Wilcher's Alorica Experience April 2015 - Present
Job CSR: Customer Service Rep. at Alorica
Industry Business Supplies and Equipment
Experience
Alorica   April 2015 - Present
McDonald's Corporation  September 2014 - March 2015
Hobby Lobby  September 2013 - December 2014
Yogurtland  April 2012 - December 2012
Six Flags  May 2008 - September 2008

Education
Everest University-South Orlando   2012 — 2016

Ruslan Lisovenko Ruslan Lisovenko Spokane, Washington Details
Ruslan Lisovenko's Alorica Experience November 2014 - July 2015
Job AT&T Advanced Tech. Support at Alorica
Industry Consumer Electronics
Experience
Alorica   November 2014 - July 2015
Spokane Community College  January 2007 - June 2008

Skills
Matlab, Electronics, C, Electrical Engineering, Pspice, AutoCAD, VHDL, Microsoft Office, Embedded Systems, MIPS, Programming, Multisim, Assembly Language, Verilog, Simulink, Microsoft Excel, Microsoft Word

Education
Eastern Washington University   2011 — 2013
Bachelor of Science (BS), Electrical and Electronics Engineering

Spokane Falls Community College   2008 — 2010
Associate of Arts (A.A.), Engineering

Dennys Betancourt Dennys Betancourt Fort Myers, Florida Area Details
Dennys Betancourt's Alorica Experience April 2013 - June 2013
Job Technical Consultant
Industry Computer Networking
Experience
Sprint  September 2014 - Present
Summit Broadband  October 2013 - May 2014
Shoes4You   December 2011 - August 2013
Alorica   April 2013 - June 2013
Self-employed  December 2011 - June 2013
Alorica   February 2013 - April 2013
alorica   October 2012 - February 2013

Skills
Hardware

Education
Florida Atlantic University   2010 — 2011

East Lee County High School   2006 — 2010

Josh Robert Nay Josh Robert Nay Flagstaff, Arizona Area Details
Josh Robert Nay's Alorica Experience June 2006 - July 2008
Job Editor in Chief at 1800PocketPC.com
Industry Writing and Editing
Experience
1800PocketPC.com   August 2014 - Present
TruTower   January 2012 - Present
Self-Employed Writer  August 1996 - Present
Convergys  August 2010 - September 2011
Alorica   June 2006 - July 2008
Alltel Wireless  April 2007 - January 2008

Skills
Blogging, Creative Writing, SEO, Editing, Social Networking, Publishing, Web Content, Copy Editing, Content Management, Poetry, Content Writing, Ghostwriting, Freelance Writing, Marketing, Customer Service, Content Development, Newsletters, Writing, Content Strategy, Online Advertising, Web Design, Mobile Devices, Management, Sales Management, WordPress, Mobile Applications, Proofreading, Mobile Communications, Business Development, Supervisory Experience, Supervisory Skills, JavaScript, Coaching, HTML, Telemarketing, Mobile Technology, iPad, HTML + CSS, Roaming, Mobile VoIP

Education
Dixie State College   2003 — 2006
Creative Writing

Enterprise High School   1999 — 2003
High School Diploma, General Studies

Carrington Janvier Carrington Janvier Miami, Florida Details
Carrington Janvier's Alorica Experience October 2013 - Present
Job LIDS TEAM Manager at Alorica
Industry Telecommunications
Experience
Alorica   October 2013 - Present
Alorica   November 2007 - October 2013
South East Frozen Foods   July 2008 - September 2008
Haagen-Dazs Aventura   August 2004 - June 2008

Skills
Customer Service, Sales, Team Building, Team Management, Microsoft Excel, Technical Support, Auditing, Banking, Call Centers, Internal Audit, Selling, Troubleshooting, Customer Satisfaction, Computer Hardware, Windows 7

Education
Keller Graduate School of Management of DeVry University   2010 — 2013
MMD, Web Based Gaming

DeVry University
a Bachelor of Arts; High School Diploma, Multimedia Design

Ruben Michael Barela Ruben Michael Barela Fresno, California Area Details
Ruben Michael Barela's Alorica Experience November 2010 - September 2011
Job Sales Specialists
Industry Retail
Experience
Lowe's Companies, Inc.   October 2013 - Present
Saint Agnes Medical Center  2012 - 2012
Alorica   November 2010 - September 2011
Bank of America  November 2006 - February 2010
Worldwide 1st Mortgage/Johnson's Investment Properties   May 2005 - December 2006
Babies R Us  October 2002 - May 2005

Skills
Call Centers, Data Entry, HIPAA, Customer Service, Healthcare, Medical Terminology, Process Improvement, Customer Satisfaction, Telephone Skills, Microsoft Office, Medical Billing, Training, Management, Leadership, Team Leadership, Coaching, Team Building, Performance Management, Team Management, Microsoft Excel, Customer Experience, Operations Management, Software Documentation, Outlook, Sales, Time Management, Inventory Management, Employee Training, Merchandising, Microsoft Word, Customer Retention, Teamwork, Inventory Control, PowerPoint, Interviews, Strategic Planning, Account Management, Negotiation, Project Management, Payroll, Recruiting, Human Resources, Program Management, CRM, Hiring

Education
Keller Graduate School of Management of DeVry University   2015 — 2017
Master's degree, Human Resources Management and Services

DeVry University-California   2012 — 2015
Bachelor's degree, Technical Management

San Joaquin Valley College-Fresno   2005 — 2006
Associate of Science (A.S.), Business Administration and Management, General

Angelica Ibarra Angelica Ibarra Fort Myers, Florida Area Details
Angelica Ibarra's Alorica Experience September 2010 - August 2012
Job Customer Experience Manager at Sony
Industry Consumer Electronics
Experience
Sony Electronics  January 2013 - August 2015
Sony Electronics  January 2013 - March 2014
Alorica   September 2010 - August 2012

Skills
Call Centers, Quality Assurance, Customer Experience, Team Management, Vendor Management, Customer Satisfaction, Testing, Training, Management, BPO, Process Improvement, Cross-functional Team..., Six Sigma, Team Leadership, Product Management, Quality Management, Performance Management, CRM, Technical Support, Technical Training, Outsourcing, Employee Training, Team Building, Consumer Electronics, Product Marketing, Leadership, Product Launch, Competitive Analysis, Account Management

Education
Edison Community College   2013 — 2019
Cardiopulmonary Technology/Technologist

Edison State College   2013 — 2018
Bachelor of Applied Science (B.A.Sc.), Cardiopulmonary Technology/Technologist

Norma Maddox Norma Maddox Mardela Springs, Maryland Details
Norma Maddox's Alorica Experience October 2007 - August 2008
Job Administrative Assistant at WorWic Community College
Industry Consumer Services
Experience
Wor-Wic Community College  August 2015 - Present
Express Employment Professionals/ Perdue Corporate Center   December 2014 - April 2015
MyEcon  2010 - 2015
Alorica   October 2007 - August 2008
Household Retail Services  June 2001 - May 2003

Skills
Merchandising, Retail, Customer Service, Inventory Management, Visual Merchandising, Data Entry, Microsoft Word, Microsoft Office, Microsoft Excel, Cashiering, Sales, PowerPoint, Cosmetics, Outlook, Telephone Skills, Customer Satisfaction, Call Centers

Education
Everest University-Brandon   2012 — 2015
Associate's degree, Business Administration and Management, General

Mardela Middle and High School   1974 — 1980
High School Diploma, General Studies

Allen McFarland Allen McFarland Topeka, Kansas Details
Allen McFarland's Alorica Experience Basketball CoachCair Paravel-Latin SchoolNovember 2012 - February 2013
Job Team Manager at Alorica
Industry Management Consulting
Experience
Alorica   Basketball CoachCair Paravel-Latin SchoolNovember 2012 - February 2013
LifeWay Christian Resources  October 2010 - April 2012

Education
Emporia State University   2007 — 2008
Associate's degree, Business Administration and Management, General

Rose Darbouze Rose Darbouze Miami/Fort Lauderdale Area Details
Rose Darbouze's Alorica Experience January 2010 - October 2011
Job Member Care at Life Extension
Industry Information Technology and Services
Experience
Life Extension  October 2011 - Present
Alorica   January 2010 - October 2011

Skills
Customer Service, Project Management, Microsoft Office, PowerPoint, Strategic Planning, Project Planning, Flexibility, Quality Assurance, Leadership Development, Customer Satisfaction, Customer Retention, Customer Support, Social Media, Team Leadership, Creative Problem Solving

Education
Florida Atlantic University   2010 — 2013
Bachelor of Arts (BA), Criminology

Broward College   2007 — 2009
Associate of Arts (AA), Criminology

William H. Turner Technical Arts Academy   2003 — 2006
High School Diploma, Information Technology

Terrence Kyle Terrence Kyle Richmond, Virginia Area Details
Terrence Kyle's Alorica Experience 2011 - 2013
Job Team Lead at Wells Fargo Bank
Industry Financial Services
Experience
Wells Fargo  2013 - Present
Alorica   2011 - 2013
Wachovia  July 2007 - October 2007
Capital One  July 2006 - July 2007

Education
ECPI University   2011 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

Elizabeth Tschetter Elizabeth Tschetter Saint Marys, Kansas Details
Elizabeth Tschetter's Alorica Experience June 2012 - July 2013
Job Assistant Director at Pottawattamie Wabaunsee Regional Library
Industry Libraries
Experience
Pottawattamie Wabaunsee Regional Library   April 2014 - Present
Prometric Testing  October 2013 - April 2014
Alorica   June 2012 - July 2013
Vangent, Inc  October 2009 - May 2011
Affinitas  January 2008 - October 2009
Borders, Inc  July 2006 - January 2009
Pier One Imports  August 2005 - July 2006
Kohl's Department Stores  August 2004 - May 2005
Waldenbooks  September 2002 - January 2004

Skills
Library Science, Customer Service, Microsoft Office, Library, Research, Proofreading, Teaching, Collection Development, Books, Information Literacy, Cataloging, Writing, Editing, Social Networking, Grammar, English grammar, Public Speaking, Social Media, Copy Editing, Community Outreach, Higher Education, PowerPoint, History, Web Design, Online Research, Technical Services, Volunteer Management, Library Instruction, Reference Services, Information Management, Customer Satisfaction, Blogging, Microsoft Word, Windows, Teamwork, Metadata, Retail Displays, Independence, Highly detail oriented, Close Attention to..., Determination, Electronic Resources

Education
Emporia State University   2010 — 2013
Master of Library & Information Science (MLIS), Library and Information Science

Emporia State University - Metro Learning Center   2010 — 2013
Masters, Library Science

University of Kansas   2003 — 2007
Bachelor of Arts, English; Creative Writing

Darnekka Davila Darnekka Davila Smyrna, Georgia Details
Darnekka Davila's Alorica Experience October 2014 - January 2015
Job Real Estate Sales Agent at Coldwell Banker Residential Brokerage
Industry Retail
Experience
Coldwell Banker Residential Brokerage  July 2015 - Present
Alorica   October 2014 - January 2015
Harbor Freight Tools  January 2013 - May 2014
Six Flags  March 2012 - August 2012
American Income Life Insurance Company  February 2010 - May 2010
Junction city High School  August 2009 - December 2009
Riley TV   June 2009 - September 2009

Skills
Hospitality Management, Hotel Management, Customer Service, Customer Satisfaction, Leadership, Management, Sales, Microsoft Excel, Access, PowerPoint, Hospitality, Pricing, Customer Experience, Inventory Management, Time Management, Profit

Education
DeVry University-Georgia   2010 — 2014
Bachelor of Business Administration (B.B.A.), Hospitality Administration/Management

Junction city High School   2006 — 2009
Diploma, Fine/Studio Arts, General

Darius Simmons Darius Simmons El Paso, Texas Details
Darius Simmons's Alorica Experience June 2010 - December 2010
Job Agent at Fred Loya Insurance Agency
Industry Insurance
Experience
Fred Loya Insurance Agency  February 2015 - Present
Planet Fitness  September 2014 - Present
Xerox  January 2014 - January 2015
EP Fitness   April 2013 - January 2014
Pei Wei Asian Dinner   February 2012 - January 2013
Outback Steakhouse  June 2011 - December 2011
The University of Texas at El Paso  August 2010 - January 2011
Alorica   June 2010 - December 2010

Skills
Sales, Customer Service, Cashiering, Leadership, Tutoring, Sales Management, Storage, Front Office, Assistant Work, Computers, Microsoft Office, Photoshop, Google Apps, Weightlifting, Organization, Dependent, Inventory Control, Supply, Point of Purchase, Windows & Mac operating...

Education
The University of Texas at El Paso   2010 — 2013
Associate's degree, Criminal Justice and Corrections

El Paso Community College   2009 — 2013
Associate's degree, Criminal Justice and Corrections

Del Valle High School   2006 — 2009
Diploma, Basic Study, 12th

Eugene Bass Eugene Bass Greenville, South Carolina Details
Eugene Bass's Alorica Experience March 2009 - June 2010
Job Banking Specialist at TD
Industry Consumer Services
Experience
TD  June 2015 - Present
Unemployed - seeking working  May 2015 - Present
Asurion  August 2014 - May 2015
Asurion  May 2013 - July 2014
TeleTech  October 2012 - April 2014
Alorica   March 2009 - June 2010
MasTec Advanced Technologies  May 2008 - January 2009

Skills
Customer Service..., Customer Service, Customer Satisfaction, Customer Service..., Customer Support, Marketing, Sales, Retail, Customer Relations, Consumer Electronics, Consumer Services, Service Coordination, Data Entry, Data Analysis, Customer Escalation..., Telecommunications, Technical Support

Education
Strayer University   2010 — 2013
In progress, Computer and Information Systems Security/Information Assurance

Fayetteville State University   2001 — 2005
Business Administration and Management, General

Paul Walia, MBA Paul Walia, MBA San Francisco Bay Area Details
Paul Walia, MBA's Alorica Experience March 2006 - June 2008
Job Network Engineer at City of San José
Industry Information Technology and Services
Experience
City of San José  2014 - 2015
Sequoia Retail Systems  August 2013 - September 2014
Verinata Health, Inc. an Illumina Company   November 2012 - August 2013
US Script  June 2008 - November 2012
Alorica   March 2006 - June 2008

Skills
Microsoft SQL Server, Troubleshooting, Disaster Recovery, Software Documentation, Visio, Windows, SQL, ITIL, IT Operations, Linux, SharePoint, IIS, VMware

Education
Keller Graduate School of Management of DeVry University   2008 — 2010
Master of Business Administration (MBA), Master of Business Administration with emphasis in Information Security

DeVry University-California   2005 — 2008
Bachelor of Science, Technical Management with concentration in Network and Communications Management

William Beard William Beard Fort Myers, Florida Area Details
William Beard's Alorica Experience March 2009 - May 2011
Job Security Officer seeking opportunities for unarmed security.
Industry Security and Investigations
Experience
Shield Security  December 2012 - Present
Suncoast security   November 2012 - Present
Alorica   March 2009 - May 2011
Lee County  December 2004 - March 2009
Comcast  August 2001 - November 2003
United States Marine Corps  April 1996 - April 2001

Skills
Security, Call Centers, Troubleshooting, Windows 7, Team Leadership, Personnel Security, Security Training, Personal Security, Physical Security, Crowd Control, Firearms, Asset Protection, CCTV, Security Awareness, Access Control, Protection, Mobile Patrol, Alarm Systems, Manned Guarding, Guarding, Customer Satisfaction, Technical Support, Microsoft Office, XP, Windows, Telecommunications, Data Entry, Leadership, Teamwork, Cabling, Inventory Management, Training, First Aid, Emergency Management, Tactics, Force Protection, Weapons, Windows XP, Corporate Security, Event Security, Public Safety, Security Clearance

Education
Edison Community College   1994 — 2004
Not Completed, Computer Science

ESTERO HIGH   1991 — 1995
DIPLOMA, General Studies

Mason E. Monson Mason E. Monson Sacramento, California Area Details
Mason E. Monson's Alorica Experience November 2011 - April 2012
Job Admissions Representative, The Institute of Technology
Industry Higher Education
Experience
Institute of Technology  May 2012 - Present
Alorica   November 2011 - April 2012
Westamerica Bank  June 2010 - June 2011
Guaranty Bank  February 2009 - May 2010

Skills
Admissions Counseling, Admissions, Interviews, Telephone Skills, Call Centers, Cold Calling, Coaching, Social Networking, Banking, Recruiting, Leadership, Student Financial Aid, Networking, Phone Screens, Higher Education..., Career Preparation, Blended Learning, Adult Education, Enrollment Services, Time Management, Public Speaking, Higher Education, Customer Service, Enrollment Management, Student Recruiting, Student Affairs, Campus, Career Counseling, Resume Writing, Conflict Resolution, Job Fairs, Sales, Leadership Development, College Recruiting, Accreditation, Training, Retaining Customers, Educational Leadership, Team Building, E-Learning, CampusVue, Career Development, Critical Thinking, Teaching

Education
DeVry University
Bachelor's degree in progress

Buchanan High School
High school diploma

John Cardona Jr. John Cardona Jr. Fort Myers, Florida Details
John Cardona Jr.'s Alorica Experience April 2015 - Present
Job Alorica
Industry Information Technology and Services
Experience
Alorica   April 2015 - Present
Alorica   August 2014 - April 2015
Bankers Life and Casualty Company  December 2013 - June 2014
Lewis and Lee Property Preservation   April 2012 - November 2013
GE  July 2005 - March 2010
Sony  October 2004 - July 2005

Skills
Helix, Oracle, Analytics, EIS, CMS, Certified Medical Coder, Medical Terminology, Medical Office..., Certified Medical..., Fieldcomm System, PeopleSoft, Customer Service, Billing Systems, Schedules, Computer Hardware, Windows 8, Windows 7, Microsoft Outlook, Microsoft Word, Microsoft Excel, Mac OS Yosemite, Mac Os x Mavericks, Mac OS X Lion, MAC OS X Tiger, Windows Vista, Microsoft Powerpoint, Windows XP Professional, Office Equipment, Data Entry

Education
Florida Gulf Coast University   1998 — 2000
Bachelor of Science, Business Management and Human Resources

Edison Community College   1996 — 1998
Associate’s Degree, Pre-Law Studies

Michael Gurowitz Michael Gurowitz Reno, Nevada Area Details
Michael Gurowitz's Alorica Experience March 2015 - Present
Job Technical Consultant for AT&T
Industry Human Resources
Experience
Alorica   March 2015 - Present
West Corporation  August 2013 - March 2015
Ace Parking  September 2009 - November 2012

Skills
•Human Resources..., •Principles of..., •Project Management, •Compensation and..., •Training and..., •Strategic Staffing, •HRIS, •Labor Relations, •Employment Law, •Operation Strategy, •Business Policy, •Business Law, Customer Service, Microsoft Office, HRIS, Human Resources, Training, Recruiting, Personnel Management, Event Management, Operations Management, Customer Satisfaction, Applicant Tracking..., Employee Relations

Education
DeVry University   2009 — 2012
Bachelor's degree, Human Resources Management and Services, 3.16

Kapi'olani Community College   2005 — 2005
AutoCAD

Lane Community College   1999 — 2002
Associates of Arts, General Studies

Scott Weidert Scott Weidert Dallas/Fort Worth Area Details
Scott Weidert's Alorica Experience June 2014 - Present
Job Contact Center/BPO Director
Industry Outsourcing/Offshoring
Experience
Alorica   June 2014 - Present
Carlisle & Gallagher Consulting Group  June 2012 - June 2014
Stellar  June 2010 - June 2012
The Results Companies  August 2006 - June 2010
The Results Companies  August 2001 - August 2006
West  1999 - 2001
ITI Marketing Services  1988 - 1997

Skills
Call Center, Customer Experience, BPO, Outsourcing, Customer Satisfaction, Operations Management, Performance Management, Telemarketing, Customer Retention, Client Service Oriented, Account Executives, Call Center Director, Call center start-up, Contact Center..., Contact Center..., Contact Centers, Vendor Management, Coaching, Team Building, Account Management, Customer Service, CRM, Call Centers, Cross-functional Team..., Forecasting, Inbound Marketing, Program Management, Training, Management, Call Center Development, Business Process..., Offshoring, Client Services

Education
Emporia State University   1988 — 1990

Labette Community College   1987 — 1988

Steve Gingiss Steve Gingiss Hooper, Utah Details
Steve Gingiss's Alorica Experience May 2000 - February 2007
Job iRepresentative Support, In A Pikle DS, LLC
Industry Information Technology and Services
Experience
In A Pikle   April 2014 - January 2015
Teleperformance, USA  June 2012 - April 2014
Pre-Paid Legal Services Inc.  2008 - December 2010
Centershift  February 2007 - December 2010
Alorica   May 2000 - February 2007

Skills
Social Networking, Troubleshooting, Unix, Testing, Visual Basic, Employee Relations, Customer Service, Marketing, Microsoft Office, Training, Technical Support, Networking, Access, Call Centers, Software Documentation, Programming, Public Speaking, Windows, Team Building, System Administration, Sales, Leadership, Customer Satisfaction, Team Leadership, Computer Hardware, Coaching, Entrepreneurship

Education
DeVry University Phoenix   1989 — 1989
Coursework EET, Electrical, Electronic and Communications Engineering Technology/Technician, NA

Control Data Institute   1985 — 1986
CCPO, Computer Programming and Operations

Oakton Community College   1984 — 1984
Coursework for Language Arts, English Language and Literature, General, 3.7

Loyola Academy, Wilmette, IL   1979 — 1983
High School, General

Richard Henninger Richard Henninger Fort Myers, Florida Details
Richard Henninger's Alorica Experience October 2011 - July 2013
Job Implementation Engineer & Consultant
Industry Computer Software
Experience
Fischer International  July 2012 - Present
Alorica   October 2011 - July 2013

Skills
Identity Management, SAML 2.0, Active Directory, Visual Basic, XML, SQL, HTML, IIS, Microsoft SQL Server, Project Planning, Shibboleth, Linux, Java, JavaScript, C#, Software Solution..., Lync Server 2010, Windows Server, SSO, Regular Expressions, ADFS 2.0, Apache, Ubuntu, Database Design, Databases, Software Development

Education
Florida Gulf Coast University   2007 — 2012
Bachelor of Science (BS), Computer Information Systems

Lori Moores Lori Moores Tampa/St. Petersburg, Florida Area Details
Lori Moores's Alorica Experience April 2011 - July 2011
Job Matching the best candidate with the best opportunity.
Industry Human Resources
Experience
HCA  October 2015 - Present
Apria Healthcare  June 2013 - August 2015
Apria Healthcare  April 2013 - June 2013
Capital One  November 2012 - March 2013
Bride's Right Hand   2010 - 2012
Alorica   April 2011 - July 2011
Alorica   August 2010 - September 2010
Brides by Demetrios  February 2010 - August 2010
Jabil  2008 - 2009
Tech Data  2007 - 2008

Skills
Human Resources, Recruiting, Applicant Tracking..., Employee Relations, Talent Acquisition, Onboarding, Taleo, Job Fairs, Technical Recruiting, Sourcing, Screening, College Recruiting, Training, Temporary Placement, Internet Recruiting, Interviews, Employee Engagement, Talent Management, Time Management, Hiring, New Hire Orientations, Benefits Administration, Employee Benefits, HRIS, Screening Resumes, Temporary Staffing, Staffing Services, Executive Search, Resume Writing, PeopleSoft, Contract Recruitment, Workforce Planning, Employer Branding, Deferred Compensation

Education
Roosevelt University   1998 — 1999
MBA, Human Resources Management

Elmhurst College   1996 — 1998
BS, Business Administration

Triton-College   1989 — 1992
AS, Science

East Leyden High School   1985 — 1989
Diploma, General Education

Lorre White Lorre White Erie, Pennsylvania Area Details
Lorre White's Alorica Experience March 2004 - Present
Job Vice President, Client Operations at Alorica
Industry Outsourcing/Offshoring
Experience
West Corporation  March 2004 - Present
Alorica   March 2004 - Present
West Corporation  January 2000 - February 2004
Waste Management, Inc.   November 1992 - August 1998

Skills
Call Center, Vendor Management, Vendor Relations, Process Improvement, Executive Management, CRM, Management, BPO, Outsourcing, Leadership, Strategy, Customer Satisfaction, Team Building, Contact Centers, Customer Retention, Program Management, Customer Experience, Sales, Customer Service, Call Centers, Coaching, Cross-functional Team..., Workforce Management, Operations Management, Project Management, Training, Telecommunications, Performance Management, Business Process..., Team Leadership, IVR, Call Center Development, Inbound Marketing, Telemarketing, SaaS, Telephony, Salesforce.com, Team Management, Human Resources, Account Management, Recruiting, Quality Assurance, Sales Operations, Software Documentation, Employee Training, Change Management, Lead Generation, Employee Engagement, Service Delivery, Business Analysis

Education
Edinboro University of Pennsylvania   1987 — 1989
BS, Education

Edinboro University of Pennsylvania   1987 — 1989
Bachelor of Science (B.S.), Education

Elizabeth Ibekwe Elizabeth Ibekwe Austell, Georgia Details
Elizabeth Ibekwe's Alorica Experience December 2013 - April 2015
Job Team Manager at Alorica
Industry Accounting
Experience
Alorica   December 2013 - April 2015
Alorica   July 2009 - December 2013
Alorica(Ryla Teleservices)   September 2007 - July 2009
Manpower Management -IBM   May 2005 - June 2007
Spherion Corporation - IBM   September 2000 - May 2005
Wachovia Bank  December 1996 - July 2000

Skills
Bookkeeping, Accounting, Accounts Payable, Accounts Receivable, General Ledger, Auditing, Audit, Quickbooks, Reconciliation, Staff Accountant, Microsoft Word, Payroll, Finance, Invoicing, QuickBooks, Leadership, Budgets, Customer Service

Education
DeVry Institute of Technology   1998 — 2001
Bachelor of Science (B.S.), Computer Information System

Southern University and Agricultural and Mechanical College at Baton Rouge   1983 — 1986
Bachelor of Science (B.S.), Business Administration, Marketing

Sonya Mckenzie Sonya Mckenzie Greater Atlanta Area Details
Sonya Mckenzie's Alorica Experience 2010 - 2013
Job Senior Talent Acquisition Consultant at Cox Enterprises
Industry Staffing and Recruiting
Experience
Cox Enterprises  2015 - Present
First Data Corporation  2014 - 2015
SunTrust Bank  2013 - 2014
Alorica   2010 - 2013
ProvatoHR   2009 - 2009
Affiliated Computer Services, Inc.   2002 - 2008
AMEX  1999 - 2002
Accounting Principles  1996 - 1999

Skills
Job Descriptions, Applicant Tracking..., Talent Acquisition, Talent Management, Employee Relations, Onboarding, Executive Search, Training, Recruiting, Management, Taleo, College Recruiting, Internet Recruiting, Job Fairs, Contract Recruitment, Temporary Placement, Program Management, Human Resources, Interviews, Temporary Staffing, Screening, Software Documentation, Hiring, Technical Recruiting, SDLC, Sourcing, Cold Calling, Benefits Negotiation, Screening Resumes, Background Checks, Information Technology, Staff Augmentation, Staffing Services, Networking

Education
Florida Agricultural and Mechanical University   1986 — 1990
B.S., Computer Information Systems

Art Forbes Art Forbes Greater Atlanta Area Details
Art Forbes's Alorica Experience May 2011 - September 2012
Job Network Voice and Data Analyst Sr. at Lockheed Martin
Industry Information Technology and Services
Experience
Lockheed Martin  January 2014 - Present
Vesta Corporation  September 2012 - December 2013
Alorica   May 2011 - September 2012
Convergent USA  March 2009 - May 2011
AutoTrader.com  March 2007 - December 2008
Intellispring Technologies   August 2006 - March 2007
UHS-Pruitt Corporation  March 2006 - June 2006
Insurance House  December 2004 - February 2006
Verso Technologies  December 2003 - December 2004
Delta Three, Inc.   July 2000 - August 2001

Skills
Modular Messaging, XP, CMS, Windows Server 2003, Cisco IOS, Windows 95, Switches, Routers, Avaya, VoIP, Servers, LAN/WAN, Cisco, Windows, Computer Hardware, Hardware, Call Center, ITIL, Customer Service, Microsoft Office, Troubleshooting, Deployment, Testing, Excel, Unix, Telecommunications, IP PBX, Microsoft Excel, Windows Server, Cisco Technologies, Networking, Call Centers, Firewalls, TCP/IP, Citrix, Disaster Recovery, System Deployment, Data Center, IP, WAN, Technical Support, SIP, Network Administration, Integration, Telephony, Software Installation, IVR, VPN, Network Security, Network Design

Education
Livingstone College   1994 — 1997
B.S., Computer Infromation Systems

Queensborough Community College   1993 — 1994
A.A.S., Computer Information Systems

Farmingdale State College   1988 — 1991
Computer Information Systems

Nicholas Piperis Nicholas Piperis West Palm Beach, Florida Area Details
Nicholas Piperis's Alorica Experience October 2009 - Present
Job Senior Systems Engineer at Alorica
Industry Information Technology and Services
Experience
Alorica   October 2009 - Present
Hollywood Media Corp  March 2007 - October 2009
PRC  December 1999 - March 2007
Commercial Services international   February 1997 - December 1999
Lynn University  January 1996 - February 1997

Skills
Active Directory, Disaster Recovery, System Administration, Citrix, IIS, VMware, Troubleshooting, VMware ESX, Data Center, Microsoft Operating..., Microsoft SQL Server, DHCP, TCP/IP, Windows 7, DNS, Servers, Microsoft Exchange, Windows Server, Virtualization, Group Policy, Powershell, Symantec Endpoint..., Websense, Enterprise Vault, XP, IT Operations, Firewalls, VPN, Networking, Technical Support, Network Security, System Deployment, Switches, Network Administration, Microsoft Technologies, LAN-WAN, Antivirus, WAN, Operating Systems, Computer Hardware

Education
Florida Atlantic University   1997 — 2000
Computer Science

LaDonna Stutesman LaDonna Stutesman Topeka, Kansas Area Details
LaDonna Stutesman's Alorica Experience April 2011 - Present
Job Little bit of everything
Industry Nonprofit Organization Management
Experience
Alorica   April 2011 - Present
KVC Behavioral Healthcare  July 2005 - December 2008
DCCCA  2000 - 2004
KVC Behavioral Healthcare  1998 - 2000

Education
Emporia State University   1997 — 1998
MBA, Business Administration

Emporia State University   1995 — 1996
BSB, Business

Allen County Community College   1993 — 1995
A A, Business

Osage City High School   1975 — 1980

Jean St.Leger Jean St.Leger Miami/Fort Lauderdale Area Details
Jean St.Leger's Alorica Experience May 2011 - March 2012
Job Data Integration and BI Developer
Industry Computer Software
Experience
Ultimate Software  February 2015 - Present
Viacom  August 2012 - Present
United Auto Insurance Group   October 2011 - September 2012
Alorica   May 2011 - March 2012
Sonnys Enterprises  January 2010 - May 2011

Skills
SSIS, SSRS, Microsoft SQL Server, T-SQL, ETL, Analysis Services, Data Warehousing, Data Modeling, Database Design, Business Objects, Business Intelligence, SQL, SharePoint, Crystal Reports, Visio, ASP.NET, C#, ASP, Databases, Dimensional Modeling, Business Intelligence..., OLAP, VB.NET, .NET, Systems Analysis, Visual Studio, SDLC

Education
Florida Atlantic University   2002 — 2005
BA, M.I.S

PC Professor

Ryan Rotenberry Ryan Rotenberry Charlottesville, Virginia Area Details
Ryan Rotenberry's Alorica Experience 2004 - 2005
Job Licensed Practical Nurse, Medical/Oncology at Augusta Medical Center
Industry Hospital & Health Care
Experience
Augusta Medical Center  February 2007 - Present
Alorica   2004 - 2005
ClientLogic  2002 - 2004
General Motors - OnStar  2001 - 2002
LPL Financial  1998 - 2001
Banc of America Securities  1996 - 1997
ITT Financial Services  1994 - 1995
First American Real Estate Tax Service  1990 - 1994
Kay Jewelers, Inc.   1987 - 1990

Education
Blue Ridge Community College   2007 — 2011
Nursing

ECPI University   2005 — 2006
Diploma, Practical Nursing

S. Margarette Paul S. Margarette Paul Fort Myers, Florida Area Details
S. Margarette Paul's Alorica Experience October 2006 - November 2006
Job Cast Member at Noerr Programs
Industry Entertainment
Experience
Noerr Programs  Store ClerkThe PantryMarch 2008 - June 2008
The North Law Firm   January 2007 - January 2007
Alorica   October 2006 - November 2006

Education
Edison Community College   2008 — 2010
Associates, Architecture

Flagler College   2006 — 2006
Fine Arts

Lehigh Senior High School   2001 — 2005
HS Diploma, Fine Arts, Gen. Ed.

Shaun Innis Shaun Innis Fort Myers, Florida Area Details
Shaun Innis's Alorica Experience September 2006 - June 2009
Job Cust Service at TeleTech
Industry Computer Hardware
Experience
TeleTech  March 2013 - Present
Alorica   September 2006 - June 2009
SRBI  May 2004 - July 2006

Skills
Customer Service, Call Centers, BPO, Workforce Management, Microsoft Office, Troubleshooting, Technical Support, Customer Satisfaction, Microsoft Excel, Customer Experience, Computer Hardware, Process Improvement, Management, Windows, Training

Education
Edison Community College   2005 — 2006
Computer Tech

Dierra Carter Dierra Carter Tampa/St. Petersburg, Florida Area Details
Dierra Carter's Alorica Experience May 2011 - September 2011
Job At Home Advisor AppleCare
Industry Human Resources
Experience
Apple  August 2015 - Present
Bisk Education  May 2014 - August 2015
Bisk Education  May 2012 - May 2014
Ultimate Medical Academy - Tampa  September 2011 - April 2012
Alorica   May 2011 - September 2011
Tampa Honda Land   November 2010 - May 2011
Primerica Financial Services  October 2010 - November 2010
St. Pete Times Forum  September 2007 - May 2009
Hilton Res   May 2006 - September 2007

Skills
Customer Service, Customer Satisfaction, Call Centers, Team Building, Leadership, Insurance, Coaching, Training, Sales, Microsoft Office, Team Leadership, Outlook, Customer Retention, Leadership Development, Microsoft Excel, Public Speaking, Microsoft Word, Data Entry, PowerPoint, Time Management, Public Relations, Recruiting

Education
Full Sail University   2015 — 2017
Bachelor of Applied Science (B.A.Sc.), Music Production

Florida Institute of Technology   2013 — 2015
Bachelor of Business Administration (BBA), Business Administration and Management, General

Liberty University   2010 — 2012
AA, Business Administration and Management, General

Shaun Patterson Shaun Patterson Boynton Beach, Florida Details
Shaun Patterson's Alorica Experience March 2009 - February 2013
Job Citibank
Industry Banking
Experience
Citi  May 2013 - Present
Shanthalorph Management and Investment Group   May 2005 - Present
Alorica   March 2009 - February 2013

Skills
Technical Support, Windows 7, XP, Active Directory, Computer Hardware, Troubleshooting, Windows Server, Laptops, Help Desk Support, Software Installation, Servers, Computer Repair, Network Administration, Operating Systems, Printers

Education
Edison Community College   2010 — 2014

Penn Caprice Penn Caprice Fort Myers, Florida Area Details
Penn Caprice's Alorica Experience August 2014 - Present
Job Field technician contractor
Industry Information Technology and Services
Experience
Alorica   August 2014 - Present
SmartSource, Inc.   July 2011 - Present
Radio Tete Ensemble   June 2008 - Present

Skills
Troubleshooting, Project Planning, Technical Support, Operating Systems, E-commerce, Information Technology, Technical Writing, Software Appraisal, Computer Repair, Hardware refresh, Operating system..., Computer Hardware..., Computer networking, Hardware Surveying, Technical Documenting, Computer Maintenance, Technical field work

Education
Florida Institute of Technology   2006 — 2010
Bachelor of Science

Shally-Ann Morris Shally-Ann Morris Boca Raton, Florida Details
Shally-Ann Morris's Alorica Experience August 2009 - November 2011
Job Contact Center Specialist at Destination Rewards
Industry Outsourcing/Offshoring
Experience
Destination Rewards  June 2013 - Present
Alorica   August 2009 - November 2011
Wyndham Vacation Ownership  May 2006 - January 2009
Vanguard Car Rental  2000 - 2004

Skills
Customer Satisfaction, Call Center, Customer Service, Coaching, Management, Team Building, Training, Team Leadership, Operations Management, Process Improvement, Performance Management, Microsoft Office, Recruiting, Leadership, Change Management, Microsoft Excel, Outsourcing, Customer Retention, Account Management, Software Documentation, Employee Relations, Human Resources, Budgets, Employee Training, Customer Experience, Vendor Management, Troubleshooting, Quality Assurance, Time Management, Leadership Development, Team Management, Forecasting, Program Management, Teamwork, Inventory Management, Call Center Development, Workforce Management, CRM, Business Process..., BPO, Analysis, Project Planning, Contact Centers, Call Centers

Education
Florida Atlantic University
Bachelor of Science, Biological Sciences

Hector Mejorado Hector Mejorado El Paso, Texas Area Details
Hector Mejorado's Alorica Experience May 2012 - November 2012
Job Lead Dispatcher at Penske Logistics
Industry Education Management
Experience
Penske Logistics  October 2014 - Present
The Disney Store  September 2014 - October 2014
United  December 2012 - August 2014
Alorica   May 2012 - November 2012
Santa Clara Swim Club  August 2006 - April 2012
Escuela Popular  July 2008 - June 2010

Skills
Microsoft Word, Microsoft Office, Customer Service, Microsoft Excel, Forklift Operation, Management, Child Development, Teaching, Cashiering, Supervision, Human Resources, Mail Distribution, Clerks, Assistant Teaching, Production Management, Community Development

Education
El Paso Community College   2014 — 2015
Associate of Arts (AA), Elementary Education and Teaching, K-5

The National Hispanic University   2008 — 2009
Bachelor's degree, Liberal Arts and Sciences/Liberal Studies, K-5

Evergreen Valley College   2004 — 2008
Associate of Arts (A.A.), General Studies

Edda Diaz Edda Diaz Fort Myers, Florida Area Details
Edda Diaz's Alorica Experience June 2012 - September 2013
Job Medical Scheduler
Industry Medical Practice
Experience
Specialist in Primary Healthcare   September 2013 - Present
Alorica   June 2012 - September 2013
His Glory Design and Photography   March 2011 - June 2013
Personal Assistant Services  October 2011 - June 2012
SW Ortho. and Rehab.   February 2010 - February 2011
Bounce to the Stars   January 2007 - August 2010

Skills
Customer Service, Facebook, Leadership, Management, Microsoft Excel, Microsoft Office, Public Speaking, Sales, Social Media, Social Networking, Team Building

Education
Edison Community College

SWFL College

Becky Caligiuri Becky Caligiuri Greater Pittsburgh Area Details
Becky Caligiuri's Alorica Experience January 2012 - Present
Job Operations Manager at Alorica
Industry Outsourcing/Offshoring
Experience
Alorica   January 2012 - Present
PRC, LLC  June 2005 - January 2012

Skills
Call Centers, BPO, Workforce Management, Customer Experience

Education
Duquesne University
Master of Science (M.S.), Organizational Leadership

William Clemo William Clemo Topeka, Kansas Area Details
William Clemo's Alorica Experience February 2010 - June 2010
Job Computer Games Professional
Industry Computer Games
Experience
Landoll Corporation  January 2014 - Present
Alorica   February 2010 - June 2010
Pizza Hut  October 2009 - February 2010
Excell Data  June 2008 - October 2008
Volt  May 2006 - September 2007

Education
Digipen Institute of Technology   2003 — 2009

Mike Balcorta Mike Balcorta El Paso, Texas Area Details
Mike Balcorta's Alorica Experience August 2014 - Present
Job Sr. Field Customer Support Engineer
Industry Information Technology and Services
Experience
Alorica   August 2014 - Present
Aspect Software  May 2008 - Present
MSD Ignition  June 2005 - May 2008
Lauterbach Technology Group   January 2002 - May 2005
Telynx   May 2000 - December 2001
Kelly IT Resources  September 1996 - May 2000
Lockheed Martin  November 1994 - July 1996

Skills
Windows Server, System Administration, Microsoft Exchange, VMware Server, Cisco Call Manager, Microsoft Office, Microsoft Word, Customer Service, English, Windows, Outlook, Strategic Planning, Cisco Routers, Cisco Security, Cisco Wireless, Watchguard, Linux Server, Oracle Applications, Microsoft Excel, PowerPoint, Research, Teaching, Public Speaking, GFI, Aspect ACD, Microsoft Certified..., Active Directory, Dell PowerEdge Servers, HP Openview, T1s, EMC Storage, Computer Security, VPN, Servers, VMware, Cisco Technologies, Network Administration, Routers

Education
Western Technical College   1992 — 1993
Associate's degree, Microcomputer Technology

El Paso Community College

The University of Texas at El Paso
Electrical and Electronics Engineering/Computer Science

The University of Texas at El Paso
Project Management

Claude Bowens Claude Bowens Greenville, South Carolina Area Details
Claude Bowens's Alorica Experience December 2010 - April 2012
Job Experienced Customer Support Specialist
Industry Consumer Services
Experience
Henry Schein  April 2012 - Present
Alorica   December 2010 - April 2012

Skills
Call Centers, Troubleshooting, Technical Support, Customer Service, Time Management, Customer Experience, Workforce Management, Customer Satisfaction, Contact Centers, Customer Retention, Avaya, Data Entry, Telephone Skills, Telemarketing, Training, Customer Support, Customer Service..., Team Leadership, Help Desk Support, Outlook, Service Delivery, Windows 7, Microsoft Office, Management, Process Improvement, Computer Hardware, Sales, Coaching, Windows XP, Software Documentation, Telecommunications, Microsoft Excel, Team Building, Phone Etiquette, Software Installation, Microsoft Word, Account Management, Employee Training, Leadership, Recruiting

Education
Strayer University (DC)   2006 — 2010
Bachelor's degree, Small Business Administration/Management, 3.0

ECPI University   2001 — 2003
Associate's degree, Information Technology

Rachel Zumbo Rachel Zumbo Orange County, California Area Details
Rachel Zumbo's Alorica Experience November 2014 - Present
Job Executive Assistant at Alorica
Industry Executive Office
Experience
Alorica   November 2014 - Present
The Help Company   January 2012 - August 2014
Inditex  August 2009 - December 2012
CHANEL  April 2009 - July 2009
Anthropologie  January 2009 - April 2009
Nordstrom  January 2007 - January 2009

Skills
Illustrator, Visual Merchandising, Trend Forecasting, Marketing Communications, Social Media, Facebook, Social Media Marketing, Advertising, PowerPoint, Fashion, Social Networking, Photoshop, Fashion Writing, Microsoft Excel, Microsoft Office, Blogging, Product Marketing, Commercial Product..., Set Dressing, Set Design, Space planning, Window Displays, Trend Analysis, Sales, Customer Service, Travel Management, Appointment Scheduling, Meeting Planning, Administrative..., Clerical Skills, Time Management, Organizational..., Team Leadership, Childcare, Assisting Others, Office Organizing

Education
San Francisco State University   2012 — 2014
Bachelor's degree, Communication Studies/Marketing

Saddleback College   2010 — 2012
Associate's degree, General Studies

Fashion Institute of Design & Merchandising   2007 — 2009
Associate of Arts (A.A.), Design and Visual Communications, General

Lenise Joseph Lenise Joseph Fort Myers, Florida Area Details
Lenise Joseph's Alorica Experience July 2013 - September 2013
Job Support Services Specialist at Hertz
Industry Leisure, Travel & Tourism
Experience
Hertz  February 2015 - Present
Hertz (Staffing Agency: Solomon Page Group)   August 2014 - October 2014
Comcast  February 2014 - July 2014
Alorica   July 2013 - September 2013
ARAMARK (Eagle Dining at Florida Gulf Coast University)   March 2012 - July 2013

Skills
Customer Service, PowerPoint, Facebook, Time Management, Microsoft Word, Event Planning, Event Management, Research, Data Analysis, Nonprofits, Community Outreach, Restaurants, Telephone Skills, Cashiering, Microsoft Excel, Fundraising, Leadership, Teamwork, Public Relations, Social Media, Marketing, Leadership Development, Team Leadership, Excel, Outlook, Technical Support, ACSR, Amdocs, Microsoft Office, Customer Satisfaction

Education
Florida Gulf Coast University   2008 — 2013
Bachelor of Arts (B.A.), Theatre, Gender Studies Minor

Lely High School   2004 — 2008
High School Diploma, General Education

Sheree Sanders Sheree Sanders Greater Atlanta Area Details
Sheree Sanders's Alorica Experience January 2013 - May 2013
Job Student at Georgia State University
Industry Financial Services
Experience
Pappadeaux Restaurant  October 2014 - Present
Georgia State University  August 2013 - Present
The Home Depot  June 2014 - October 2014
Charming Charlie  May 2013 - June 2014
Alorica   January 2013 - May 2013
Six Flags White Water  May 2012 - August 2012

Skills
Microsoft Office, Microsoft Excel, Teamwork, PowerPoint, Social Media, Microsoft Word, Social Networking, Time Management, Facebook, Customer Service, English, Event Planning, Fundraising

Education
Florida A&M University   2011 — 2015
Bachelor of Business Administration (BBA), Accounting and Finance

Georgia State University - J. Mack Robinson College of Business
Bachelor of Science (B.S.), Accounting and Finance

Kendra Sparks Kendra Sparks United States Details
Kendra Sparks's Alorica Experience April 2012 - January 2013
Job Marketing Rep. at Woodmen of the World
Industry Insurance
Experience
Woodmen of the World  February 2011 - Present
Alorica   April 2012 - January 2013
Woodmen of the World  January 2006 - February 2011

Skills
Insurance, Life Insurance, Health Insurance, Sales, Sales Management, General Insurance, Account Management, Customer Service, Fixed Annuities, Term Life Insurance

Education
DeVry University   2012 — 2014

Eastern Oklahoma State College   1994 — 1996
Associate of Science (A.S.), Agricultural Business and Management

Abby Sheets Abby Sheets Sacramento, California Details
Abby Sheets's Alorica Experience October 2008 - July 2009
Job Hospitality Professional
Industry Hospitality
Experience
Franklin Templeton Investments  October 2012 - Present
Express Employment Professionals  August 2012 - October 2012
Carter's OshKosh B'gosh   February 2012 - April 2012
Merry Maids  November 2009 - March 2010
Alorica   October 2008 - July 2009

Skills
Microsoft Office, Time Management, Team Motivator, Handle Complaints, Train or Teach Others, Oraganization

Education
Keller Graduate School of Management of DeVry University   2008 — 2011
Technical Management, Hospitality Management

DeVry University
Bachelor, Hospitality Management

Tawny Pretzer Tawny Pretzer Fresno, California Area Details
Tawny Pretzer's Alorica Experience November 2012 - Present
Job Customer Service Representative at Alorica
Industry Accounting
Experience
Alorica   November 2012 - Present
Internal Revenue Service  January 2003 - February 2013
Radisson Hotels  2001 - 2002

Skills
Tax, Tax Preparation, QuickBooks, Accounting, General Ledger, Accounts Payable, Tax Returns, Account Reconciliation, Auditing, 10 Key, Accounts Receivable, IRS, Tax Accounting, Data Entry, Financial Reporting, Payroll, Bookkeeping, Income Tax, Access, Spreadsheets

Education
DeVry University   2010 — 2011
Bachelors of Science, Technical Management Concentration in Accounting

Fresno City College   2007 — 2009
Associates Degree, Business Administration Emphasis in Accounting

Class 6 Peck Class 6 Peck Satsuma, Florida Details
Class 6 Peck's Alorica Experience January 2012 - April 2012
Job Human Resources Professional
Industry Human Resources
Experience
AT&T  June 2012 - Present
Alorica   January 2012 - April 2012
AT&T Mobility  August 2011 - October 2011
Alorica   December 2005 - April 2011
Precision Response Corp  December 2005 - April 2011

Skills
Microsoft Office, Telephone Skills, Typing, Answering Phones, Copying, Coaching, Mentoring, Firing, Terminations, Payroll, Attendance, Benefits Communication, Salary Reviews, Performance Appraisal, Disciplinary Actions, Performance Reviews

Education
DeVry University   2010 — 2011
Bachelors of Science, Technical management

St. John's State College   2005 — 2009

DeVry UniversityOctober 2011
Bachelors of Science Degree, Technical Management; Human Resources

St. Johns River Community College December 2009
Associates of Arts

Jocelyn Howington Jocelyn Howington Smyrna, Georgia Details
Jocelyn Howington's Alorica Experience July 2013 - Present
Job Student at Florida Institute of Technology
Industry Information Technology and Services
Experience
Alorica   July 2013 - Present

Skills
Microsoft Office, HTML, SQL, Windows, JavaScript, Microsoft Excel, PowerPoint, Programming, MySQL, Leadership, Access, Customer Service

Education
Florida Institute of Technology   2010 — 2013

Oral Roberts University   2007 — 2009

Jamelle Tucker Jamelle Tucker Tampa, Florida Details
Jamelle Tucker's Alorica Experience August 2011 - Present
Job Sales at Alorica
Industry Business Supplies and Equipment
Experience
Alorica   August 2011 - Present
Educational Tutorial Services  September 2007 - February 2011
Nexxt Level Marketing   August 2008 - July 2009

Skills
Public Speaking, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Customer Service, Event Planning, Research, Community Outreach, Adobe Creative Suite, Social Media, Photoshop

Education
Florida Atlantic University   2010 — 2011
BA, Urban Planning

Floridq International University   2007 — 2011
BA, Liberal Studies

Danielle Harper Danielle Harper Hollywood, Florida Details
Danielle Harper's Alorica Experience June 2013 - Present
Job Finance Billing Analyst / Purchasing Card Administrator at Alorica
Industry Financial Services
Experience
Alorica   June 2013 - Present
Alorica   June 2012 - April 2013
Alorica   February 2011 - May 2012
AT&T  November 2008 - November 2010
PRC Career Center   2008 - 2008

Skills
Benefits Administration, Time Management

Education
University of Southern California   2012 — 2013
Master's degree, Social Work

Florida A&M University   2004 — 2008
Bachelor's degree, Health Services/Allied Health/Health Sciences, General, Cum Laude

Bill Lower Bill Lower Terre Haute, Indiana Details
Bill Lower's Alorica Experience April 2008 - Present
Job Operations Manager at Alorica
Industry Telecommunications
Experience
Alorica   April 2008 - Present

Education
Eastern Illinois University   1980 — 1984
Bachelor of Arts (BA), Speech Communication

Shamanik Brown Shamanik Brown Augusta, Georgia Details
Shamanik Brown's Alorica Experience June 2006 - July 2006
Job Attending Virginia College, Augusta, Georgia
Industry Hospital & Health Care
Experience
Ameritox  October 2010 - June 2011
Lamar Medical Center   August 2010 - October 2010
Eisenhower Medical Center  June 2010 - July 2010
Empire Today  September 2006 - December 2006
Alorica   June 2006 - July 2006
Love and Learn Academy   August 2005 - February 2006
Einstein Bagels  March 2004 - June 2005

Skills
Vital Signs, Blood Pressure, Medical Records, Venipuncture, Patient Preparation

Education
Virginia College
Associates

DeVry University
Health Information Technology

Tender Care Training School

Victor Diaz Jr Victor Diaz Jr El Paso, Texas Details
Victor Diaz Jr's Alorica Experience April 2009 - July 2009
Job Attended The University of Texas at El Paso
Industry Public Relations and Communications
Experience
Charles Schwab  September 2014 - Present
Charles Schwab  September 2014 - Present
United Blood Services  August 2013 - March 2014
Alorica   April 2009 - July 2009
Affiliated Computer Services  February 2008 - November 2008
Beer Bellies Real Sports Bar and Grill   December 2005 - September 2006

Skills
Workforce Management, Customer Service, Call Centers, Customer Experience, Customer Satisfaction, Team Leadership, Leadership, Training, Customer Retention, Management, Inbound Marketing, Technical Support, Team Building, Coaching, Account Management, Recruiting, Salesforce.com, CRM, Process Improvement, Operations Management, Troubleshooting, Social Networking, Teamwork, Sales, Networking

Education
The University of Texas at El Paso   2010 — 2012
Bachelor's degree, Communication and Media Studies

El Paso Community College   2006 — 2009
Mass Communications, Advertising and Public Relations

Shelby Schellenger Shelby Schellenger Topeka, Kansas Details
Shelby Schellenger's Alorica Experience February 2010 - September 2010
Job Librarian
Industry Libraries
Experience
USD 501  November 2013 - Present
Emporia State University  August 2011 - May 2013
Alorica   February 2010 - September 2010

Skills
Library Science, Academic Libraries, Academia, Teamwork, Digitization, Microsoft Office, Windows, Customer Service, Archives, Research, Metadata, Team Building, Reference, Instruction, Business Analysis, Supervision, Management, Public Libraries, Technical Support, Presentations, Multi-line Phone, Inventory Management, Retail, Reader's Advisory, Open Office

Education
Emporia State University   2011 — 2013
Master of Library Science (MLS), Library Science

Kansas State University   2002 — 2007
Bachelor of Science (B.S.), Business Administration and Management, General

Jesica Foster Jesica Foster Greater Salt Lake City Area Details
Jesica Foster's Alorica Experience 2011 - 2012
Job Currently Unemployed at N/A
Industry Information Technology and Services
Experience
N/A  February 2012 - Present
Alorica   2011 - 2012
ACS Inc.  August 2010 - September 2011

Skills
10 Key, Customer Service, Compliance, Communication, Computer Proficiency, Telecommunications, Supervising, Team Leadership, Typing, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Account Management, Dependable Team Player, QuickBooks, Quick Thinker, High Proficiency, Self-confidence, Internet, Invoicing, Payroll, Accounts Payable, Independent Contractors, Reliable, Transportation, Trust

Education
Eagle Gate College-Murray   2009 — 2010
Diploma Pharmacy Technicians, Pharmacy

Copper Hills   2004 — 2005
Generals, General Education

Nuri Little-McMickens Nuri Little-McMickens Mount Vernon, New York Details
Nuri Little-McMickens's Alorica Experience May 2014 - July 2014
Job Student at Monroe CollegeNew Rochelle
Industry Accounting
Experience
Alorica   May 2014 - July 2014
Hardge Connections, LLC   January 2013 - April 2014
Cross-Cultural Solutions  May 2012 - August 2012

Skills
Microsoft Office, QuickBooks, Great Plains System, Microsoft Excel, Customer Service, Microsoft Word, PowerPoint, Research, Public Speaking, Social Media, Strategic Planning, English, Management

Education
Florida Agricultural and Mechanical University   2013 — 2014
Bachelor's degree, Pre-Accounting

Monroe College-New Rochelle   2011 — 2013
Associate's Degree, Accounting, 3.0

Jerrod Green Jerrod Green Fort Myers, Florida Details
Jerrod Green's Alorica Experience June 2013 - October 2013
Job Dietary aide/Server at Five Star Senior Living
Industry Hospitality
Experience
Alorica   June 2013 - October 2013
Five Star Senior Living  November 2008 - June 2013
Five Star Senior Living  November 2008 - June 2013

Skills
Customer Service, Microsoft Excel, Microsoft Word, Event Planning, Public Speaking, Time Management, Microsoft Office, Social Media, PowerPoint, Teamwork

Education
Edison Community College   2011 — 2013

Palm Beach State College   2010 — 2011

Latoria Cohen Latoria Cohen Greenville, South Carolina Details
Latoria Cohen's Alorica Experience January 2012 - July 2013
Job Free Agent
Industry Consumer Services
Experience
Alorica   January 2012 - July 2013
H&R Block  December 2012 - March 2013
Foot Locker  April 2011 - October 2012
Foot Locker  January 2010 - April 2011

Skills
Customer Service, Front Office, Microsoft Office, Event Planning, Call Centers, Inventory Management, Time Management, Decision Trees, Business Decision Making, Schedule Management, Cashiering, Cash Management, Recruiting, Employee Training, Interviewing Skills, Payroll, Keyboard 50 WPM, Business Ethics, Strongly self-motivated

Education
DeVry University
Bachelors, Economics, Freshman

Greenville Technical College
Associate's degree, Business Administration and Management, General

Karen Shider Karen Shider Marietta, Georgia Details
Karen Shider's Alorica Experience 2012 - 2012
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
Alorica   2012 - 2012

Education
Everest Institute-Jonesboro

Deb Goff Deb Goff Pittsburgh, Pennsylvania Details
Deb Goff's Alorica Experience
Job Training & Quality Manager at Alorica
Industry Outsourcing/Offshoring
Experience
Alorica  

Education
Duquesne University
Bachelor of Education (B.Ed.)

Leigh P. Ward Leigh P. Ward Greater Atlanta Area Details
Leigh P. Ward's Alorica Experience January 2014 - May 2014
Job
Industry Consumer Services
Experience
Alsco  October 2014 - Present
Alorica   January 2014 - May 2014
FedEx  April 2010 - October 2013
FedEx  August 2007 - April 2010
TransUnion  June 2005 - February 2007
Sykes, formly The ICT Group, Inc.   June 2002 - June 2005
The Colad Group  July 2000 - February 2002
State Farm  1994 - 1997
HSBC  1991 - 1994

Skills
Microsoft Office, PowerPoint, Research, Photoshop, HTML, Microsoft Excel, Windows, Outlook, Public Speaking, Customer Service

Education
Erie Community College   1997 — 2000
Associate’s Degree, Design and Visual Communications, General

The Park School of Buffalo   1987 — 1990
College Preparatory

Talisa Walker Talisa Walker Idabel, Oklahoma Details
Talisa Walker's Alorica Experience May 2012 - February 2013
Job Behavioral Health Service
Industry Mental Health Care
Experience
Kiamichi Youth Services Inc   August 2015 - Present
Green country behavioral health services  September 2014 - February 2015
Stephenson Wholesale Co., Inc. dba Indian Nation Wholesale   December 2013 - March 2014
Bryan county youth shelter   April 2013 - November 2013
Choctaw Casinos of Oklahoma  February 2013 - April 2013
Alorica   May 2012 - February 2013
Tyson foods  September 2010 - November 2010
Victory life child development center   August 2009 - March 2010
Choctaw Casinos of Oklahoma  March 2008 - May 2008
Dairy Queen  February 2005 - June 2005

Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Management, Troubleshooting, Cashiering, Childcare, Time Management, Teaching, Data Entry, Communication, Telephone Skills

Education
Southeastern Oklahoma State University   2012 — 2014
Bachelor's degree, Sociology

Eastern Oklahoma State College   2011 — 2012
Associate's degree, Psychology

Lateisha Johnson Lateisha Johnson Virginia Beach, Virginia Details
Lateisha Johnson's Alorica Experience November 2013 - February 2014
Job Customer Services Professional
Industry Consumer Services
Experience
APAC Customer Services  January 2015 - July 2015
MaidPro  March 2014 - November 2014
Alorica   November 2013 - February 2014
KFC  August 2013 - December 2013
Captain D's  September 2012 - August 2013

Skills
Customer Service, Microsoft Office, Microsoft Excel, Strategic Planning, Microsoft Word, Leadership

Education
ECPI University   2015 — 2017
Associate’s Degree, Network Security

Kendrick reed Kendrick reed United States Details
Kendrick reed's Alorica Experience August 2013 - June 2014
Job Attended Florida Career CollegeMiami
Industry
Experience
Convergys  January 2015 - March 2015
Teleperformance  August 2014 - November 2014
Alorica   August 2013 - June 2014

Education
Florida Career College-Miami   2014 — 2015

Deja Williams Deja Williams Fort Myers, Florida Details
Deja Williams's Alorica Experience July 2014 - November 2014
Job Attended Edison Community College
Industry
Experience
Alorica   July 2014 - November 2014

Education
Edison Community College   2011 — 2013

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