Alorica Company

Industry: Company

Description

Headquarters: Irvine, California, United States CEO: Andy Lee (1999–) Founded: 1999 Subsidiaries: Precision Response Corporation,

Alorica List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Alorica. You can filter them based on skills, years of employment, job, education, department, and prior employment.

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2,179 Alorica employees in database. Find out everything there's to know about Alorica employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.

Alorica Employees

Employee
Years
Job
Industry
Brad Southwood Brad Southwood Clovis, California Details
Brad Southwood's Alorica Experience October 2012 - January 2013
Job Stagehand
Industry Entertainment
Experience
SMG Entertainment  2009 - Present
Kwirkworld   May 2013 - December 2013
Alorica   October 2012 - January 2013
Raisin hell ranch   October 2012 - October 2012
Primerica  June 2011 - September 2011
Fright Night Scream Park   July 2009 - 2010
Sugar Pine Christian Camp   2007 - 2008

Skills
Network Administration, Social Networking, Network Design, Graphic Design, Web Design, Magicians, Digital Art, Customer Service, Knowledge Discovery, Computer Maintenance, Theatre, Video, Film

Education
Fresno City College   2009 — 2011
Computers

Clovis High School   2005 — 2009
High school Diploma, General Education

Kyle Messer Kyle Messer Pensacola, Florida Details
Kyle Messer's Alorica Experience August 2014 - Present
Job 8th Grade Integrated Science Teacher
Industry Education Management
Experience
Alorica   August 2014 - Present
Eastway Middle School  August 2013 - June 2014
American Geophysical Union  May 2011 - December 2012

Skills
Illustrator, Photoshop, InDesign, Microsoft Office, Flash, Captivate, Drawing, Zbrush, Graphics, Logo Design, Advertising

Education
University of West Florida   2008 — 2011
Bachelor of Arts (BA), Fine and Studio Arts

Florida State University   2007 — 2008
Graphic Design

Carol Lozano Carol Lozano Fresno, California Details
Carol Lozano's Alorica Experience August 2013 - Present
Job csr at alorica
Industry Consumer Services
Experience
alorica   August 2013 - Present
Pollstar  October 2000 - February 2002
Jorgensen Company   October 1989 - August 2000

Skills
Call Centers, Customer Satisfaction, Customer Experience, Troubleshooting, Customer Service, Accounting

Education
Heald College   2013 — 2014
Business Administration Certificate

Fresno City College   1995 — 2005
Associate's of Science Accounting, Accounting

Emmanuela Benedicte Pierre-Labbe Emmanuela Benedicte Pierre-Labbe Gainesville, Florida Details
Emmanuela Benedicte Pierre-Labbe's Alorica Experience March 2012 - September 2012
Job Registered Nurse at Shands at UF
Industry Health, Wellness and Fitness
Experience
Shands at UF  January 2014 - Present
Florida Hospital  September 2012 - January 2014
Alorica   March 2012 - September 2012

Skills
Pediatric Nursing, Geriatric Nursing, Hospitality, BLS, Medical/Surgical, ACLS, Inpatient, Acute Care, Critical Care, IV, Nursing, Patient Education, PALS, Medication..., Patient Safety, Telemetry, ICU, Patient Advocacy, Emergency Room, Wound Care, Nursing Education, Pediatrics, Direct Patient Care

Education
Florida International University   2009 — 2014
Bachelor of Applied Science (B.A.Sc.), Chemistry

Miami Dade College   2007 — 2014
Associate of Arts (AA), Psychology

Lakresha Lacey Lakresha Lacey Miami/Fort Lauderdale Area Details
Lakresha Lacey's Alorica Experience August 2013 - April 2014
Job Guest Relations Coordinator NCL
Industry Hospitality
Experience
Norwegian Cruise Line  June 2015 - Present
Norwegian Cruise Line  April 2014 - July 2015
Inn of Homestead   August 2013 - April 2014
Alorica   August 2013 - April 2014

Skills
Team Player, Fast Learner, Highly Adaptable, Planning and..., Microsoft Office, Internet Research, Email, Social Media, Customer Service, Human Resources, Time Management, Hospitality, Hotels, Telephone Skills, Front Office, Hospitality Industry, Facebook, PowerPoint, Team Building, Culinary Skills, Teamwork, Wine, Hospitality Management

Education
Florida International University   2010 — 2013
Bachelor of Arts (B.A.), Hospitality and Tourism Management

Indian River State College   2007 — 2010
Associate of Arts (A.A.), Business Administration and Management, General

Port St. Lucie High   2004 — 2007
Diploma, 3.75 GPA

Kimberly kilmer Kimberly kilmer Clovis, California Details
Kimberly kilmer's Alorica Experience 2012 - 2013
Job Customer Service/Office Professional
Industry Wireless
Experience
Alorica   2012 - 2013

Skills
Basic Clerical Skills, Over the Phone Customer..., Face-to-face, Face to Face Sales, Technical Support, Workforce Management, Customer Service, Call Centers, Customer Experience, Customer Satisfaction, Troubleshooting, Customer Retention

Education
Fresno City College   2010 — 2011

Clovis High School   2006 — 2010
HS Diploma

DeWayne Williams DeWayne Williams Fresno, California Details
DeWayne Williams's Alorica Experience October 2010 - July 2014
Job Classroom Instructor at Alorica Inc.
Industry Professional Training & Coaching
Experience
Alorica   October 2010 - July 2014
RYLA Inc.  January 2009 - November 2010
The Network  April 2006 - January 2009
AirTran Airways via Ryan International   August 2004 - April 2006
Ruby Tuesday  February 2000 - August 2004

Education
Fresno City College   2015 — 2017
Communication

Southeastern Technical College   1999 — 2001
Diploma of Computer Information Systems:, System, Networking and LAN/WAN Management/Manager

Candace LaPonte Candace LaPonte Fresno, California Details
Candace LaPonte's Alorica Experience May 2014 - Present
Job CSR at Alorica
Industry Hospital & Health Care
Experience
Alorica   May 2014 - Present
Community Regional Medical Center  2006 - 2012
IRS  2003 - 2003
Club One Casino  2001 - 2002
Grapevine  2000 - 2002
JD Home Rentals   2000 - 2001
Fresno County Census   2000 - 2000
TGS Transportation   1999 - 2000
Fresno County Elections   1999 - 1999
George's  1999 - 1999

Skills
Customer Service, Healthcare

Education
Fresno Pacific University   2011 — 2012
BA, Business Management

Soraya Pearson Soraya Pearson Greenville, North Carolina Details
Soraya Pearson's Alorica Experience January 2009 - November 2010
Job Human Resources Business Partner at A WirelessVerizon Wireless Premium Retailer
Industry Telecommunications
Experience
A Wireless-Verizon Wireless Premium Retailer  August 2013 - Present
HCA  November 2010 - May 2012
Alorica   January 2009 - November 2010
Job2career   April 2006 - March 2009
Caring Associates Inc   December 2004 - April 2006

Skills
Human Resources, Interviews, New Hire Orientations, Employee Benefits, Personnel Management, Temporary Placement, Management, Onboarding, Employee Relations, HRIS, Benefits Administration, Applicant Tracking..., Performance Management, Talent Acquisition, Recruiting, Deferred Compensation, College Recruiting, HR Policies, Employee Engagement, Workforce Planning, FMLA

Education
Florida International University   2000 — 2003
Bachelor's degree, Health Services Administration

Indian River Community College   1998 — 2000
Associate of Arts (AA), Business Administration and Management, General

Hector Martin Hector Martin Miami/Fort Lauderdale Area Details
Hector Martin's Alorica Experience May 2015 - Present
Job Human Resources Generalist at Alorica
Industry Human Resources
Experience
Alorica   May 2015 - Present
Alorica   November 2012 - May 2015
Alorica   February 2011 - November 2012
Royal Caribbean International  November 2009 - February 2011
Norwegian Cruise Line  June 2007 - October 2008
Westchester General Hospital, Inc. / Southern Winds Hospital   September 2002 - June 2007

Skills
Employee Relations, Onboarding, Talent Acquisition, Recruiting, Applicant Tracking..., HR Policies, Human Resources, Talent Management, Employee Engagement, New Hire Orientations, Technical Recruiting, Benefits Administration, Internet Recruiting, Employee Benefits, Sourcing, Job Fairs, Taleo, Succession Planning, Interviews, Workforce Planning, Employer Branding, Benefits Negotiation, Screening Resumes, College Recruiting, Temporary Placement, ADP Payroll, Background Checks, Behavioral Interviewing, Career Development, Contract Recruitment, Employee Training, Executive Search, Exit Interviews, FMLA, HR Consulting, Hiring, Job Descriptions, Labor Relations, Networking, Payroll, PeopleSoft, Performance Appraisal, Permanent Placement, Personnel Management, Recruitments, Resume Writing, Screening, Staffing Services, Training, Performance Management

Education
Florida International University - College of Business Administration   2010 — 2012
Bachelor's degree, Business Administration

Miami Dade College   2008 — 2010
Associate's degree, Human Resources Managment

Miami Coral Park Senior High School   1994 — 1998
High School, High School Diploma

China Harris-Sykes China Harris-Sykes Marietta, Georgia Details
China Harris-Sykes's Alorica Experience April 2012 - May 2012
Job Cashier at Kroger
Industry Retail
Experience
Kroger  January 2012 - Present
Alorica   April 2012 - May 2012
AMC Theatres  April 2010 - December 2011

Skills
Customer Service, Typing, Data Entry

Education
Georgia Highlands College   2011 — 2014

South Cobb High School   2008 — 2010
High School Diploma, College Preparatory

Harlan Reed Harlan Reed Colorado Springs, Colorado Details
Harlan Reed's Alorica Experience April 2014 - August 2014
Job IT Professional
Industry Information Technology and Services
Experience
Sullivan and Cogliano  October 2013 - Present
Go2IT Group  August 2013 - Present
Mondo  April 2015 - May 2015
Artech Government Services, LLC   February 2015 - April 2015
Mondo  January 2015 - February 2015
Support.com  October 2014 - January 2015
Alorica   April 2014 - August 2014
Sitel  October 2013 - January 2014
Aerotek  August 2013 - September 2013
Robert Half Technology  November 2012 - April 2013

Skills
Help Desk Support, Outlook, Microsoft Office, Active Directory, VPN, Windows XP Pro, Windows 7, Windows Vista, Windows 8, Windows 8.1, Printers, Remote Desktop, Remote User Support, Desktop Computers, Employee Training, Training Delivery, Technical Training, Field Technicians, A+ Certified IT..., Windows Server, Batch Programming, Firefox, Windows System..., Network Connectivity, Blackberry, Cisco Desk Phones, Remote Access, Remote Troubleshooting, Atlassian JIRA, Atlassian Confluence, Atlassian JIRA Service..., Active Directory User..., Point of Sale Systems, Google Chrome, Google Apps for Business, Windows XP, Technical Support, Laptops, Servers, Troubleshooting, Microsoft Exchange, Networking

Education
Francis Tuttle Technology Center   2011 — 2012

Jordan M. Williams Jordan M. Williams Fresno, California Details
Jordan M. Williams's Alorica Experience November 2010 - March 2015
Job Freelance Programmer/Social Media Consultant at 8 Stories Up
Industry Internet
Experience
8 Stories Up   March 2014 - Present
Alorica   November 2010 - March 2015
The Artourage   January 2012 - January 2013
Central California Conference  July 2009 - August 2009
Nilson Lynn DDS   February 2008 - April 2008
Central California Conference  November 2006 - January 2008
Fresno Community Hospital - OMFS   June 2007 - November 2007
Fresno Adventist Academy   August 2005 - June 2006

Skills
Social Media, Event Planning, Data Entry, Microsoft Word, Blogging, Brand Management, Customer Service, Nonprofits, Marketing, Healthcare, Leadership, Management, Online Marketing, Photography, Social Networking, Team Leadership, Public Speaking, Training

Education
Fresno City College   2008 — 2012

Amazing Facts Center of Evangelism   2006 — 2006
certificate, theology

Napa Christian

Chantal James Chantal James Fresno, California Details
Chantal James's Alorica Experience 2012 - 2014
Job Experienced CSR
Industry Consumer Services
Experience
Alorica   2012 - 2014
Sears, Roebuck and Co.   August 2010 - September 2010
Walmart  August 2008 - March 2009

Skills
Customer Service, Cash Handling Experience, Cash Office, Food Preparation, Stocking, Phone Etiquette, Pallet Jack, Computers, Telephone Skills

Education
Fresno City College   2007 — 2008
Medical/Clinical Assistant

Dewolf High   2001 — 2002
GED, GED

Briana White Briana White Miami/Fort Lauderdale Area Details
Briana White's Alorica Experience April 2013 - Present
Job Sales agent at Alorica
Industry Law Enforcement
Experience
Alorica   April 2013 - Present

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, C++, C, Java

Education
Florida International University   2012 — 2015
Public Administration

Shawn Garcia Shawn Garcia Fresno, California Area Details
Shawn Garcia's Alorica Experience August 2014 - Present
Job Visual Communications
Industry Design
Experience
Fantastic Furniture   October 2014 - Present
Alorica   August 2014 - Present
Triad design   April 2014 - May 2014
Vintage Voola Furniture and Interior Decco   December 2013 - February 2014
Feesno Unified School District   March 2012 - March 2012

Skills
Adobe Creative Suite, Microsoft Technologies, Art Education, Strategic Communications, Illustration, Sketching, Concept Design

Education
Ashford University   2013 — 2017
Bachelor's degree, Business Entrepreneurship

SF Academy of Arts   2001 — 2002
None, Visual Communication, Illustration Design

Fresno City College   1999 — 2001
N/A, Liberal Arts and Sciences, General Studies and Humanities

Crystal Harrell Crystal Harrell Fresno, California Details
Crystal Harrell's Alorica Experience 2013 - Present
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
Alorica   2013 - Present

Skills
Multi Tasking, Typing, Customer Service, Team Leadership, Communication, Computers

Education
Fresno City College   2011 — 2014
Kinesiology and Exercise Science

Brenda Wooden Brenda Wooden Miami/Fort Lauderdale Area Details
Brenda Wooden's Alorica Experience March 2014 - Present
Job Training and Development Specialist at Alorica
Industry Professional Training & Coaching
Experience
Alorica   March 2014 - Present
Purple Carpet Miami   November 2011 - June 2012
Interactive Response Technologies, (IRT)   October 2006 - August 2011

Skills
Customer Service, Training Delivery, Team Building, Employee Training, Curriculum Design, Training & Development, Curriculum Development, Coaching, Staff Supervision, Team Leadership, Sales Management, Leadership, Onboarding, Performance Management, Leadership Development, Customer Experience, Call Centers, Management

Education
Florida International University
Business Administration and Management, General

University of Florida
Psychology

Robert Bravo Robert Bravo Cape Coral, Florida Details
Robert Bravo's Alorica Experience January 2011 - July 2011
Job Logistics Coordinator at BioXTEND Co.
Industry Logistics and Supply Chain
Experience
BioXTEND Co.   January 2015 - Present
Dore Designs  June 2012 - December 2014
Battery Plus   July 2011 - December 2011
Alorica   January 2011 - July 2011
Bank of America  January 2010 - December 2010
EMBARQ  February 2008 - January 2010
Waterman Broadcasting  March 2003 - February 2006

Skills
Television Production, Video Editing, Customer Service, Photography, Illustrator, Multimedia, Television, Camera, Sales, Social Networking, Social Media, Social Media Marketing, Photoshop, Graphic Design, Adobe Creative Suite, Facebook, OS X, Mac, Final Cut Pro, Digital Media, Inventory Control, WordPress, Banking, Premiere, InDesign

Education
Full Sail University   1998 — 1999
Associate in Science, Digital Media

Cape Coral High School   1992 — 1995
Diploma, General & Television Broadcast

Aeisha Lanier Aeisha Lanier Greater Atlanta Area Details
Aeisha Lanier's Alorica Experience February 2012 - June 2012
Job Theatre Arts Student at Georgia Perimeter College
Industry Entertainment
Experience
Georgia Perimeter College  January 2010 - Present
Alorica   February 2012 - June 2012
Office Depot  October 2011 - June 2012

Skills
Microsoft Office, Microsoft Word, Social Media, Public Speaking, PowerPoint, Facebook, Customer Service, Microsoft Excel, Research, Social Media Marketing, Team Leadership, Outlook

Education
Georgia Perimeter College   2010 — 2013
Associate of Arts (AA), Theatre/Theater

Emory University   2007 — 2013

Michael J. Griffin, Jr. Michael J. Griffin, Jr. Mobile, Alabama Area Details
Michael J. Griffin, Jr.'s Alorica Experience August 2015 - Present
Job Customer Service Representative at Alorica
Industry Retail
Experience
Alorica   August 2015 - Present
Source Interlink Distribution  January 2014 - June 2014
Source Interlink Companies (Source Interlink Distribution/Retail Services)   January 2014 - May 2014
CROSSMARK  February 2010 - August 2013

Skills
Management, Finance, Banking, Retail, Retail Merchandising, Human Resources, Project Management, Recruiting, Leadership, Team Management, Operations Management, Information Technology, Interviews, Internal Communications, Inventory Control, Internet, Invoicing, Investment Banking, Retail Banking, Bank Reconciliation, Financial Accounting, Corporate Finance, Firewalls, Financial Reporting, Financial Analysis, Financial Risk, Account Management, Accounting, Access, Accounts Payable, Accounts Receivable, Payroll, Real Estate Development, Real Estate, Supervisory Skills, Supervising, Supply Management, Microsoft Technologies, Technical Support, Teaching, Training, Employee Training, Tax Returns, Typing, Databases, Data Analysis, Data Entry, Data Center, Data Warehousing, Database Administration

Education
Florida State University   2005 — 2011
Master of Science (M.S.), Corporate & Public Communication

Florida State University   1999 — 2005
Bachelor of Science, Double Degree Diplomas: Business Administration & General Management

Angelique Gonzales-Sage Angelique Gonzales-Sage Clovis, California Details
Angelique Gonzales-Sage's Alorica Experience December 2010 - February 2012
Job Individual Market CSR/Mentor at Aetna.
Industry Insurance
Experience
Aetna  June 2014 - Present
Fresno Family Medical Clinic   January 2014 - February 2014
Alorica   December 2010 - February 2012
Kohl's Department Stores  March 2006 - October 2008
Geil Enterprises   November 2000 - October 2003

Skills
Escalation Resolution, Technical Support, Dispatching, Data Entry, Job Scheduling, Security Operations, Telephone Skills, Time Management, Teamwork, Call Centers, Filing, Security, Security Management, Employee Training, Inventory, Merchandising, Receptionist Duties, Alarm Systems, Computer Repair, Computer Maintenance, Communication Skills, Superior Computer Skills, Problem Solving, Phone Etiquette, Clerical Skills, Multi-line Phone, Fax, Clerical Work, Appointment Scheduling, Critical Thinking, General Office Skills, Microsoft Office 2007, Office Equipment, Office Administration, Windows 7, Customer Support, Work Well Independently, Medical Billing, Medisoft, Confidentiality, Medical Coding, Oral, Administrative Work, Close Attention to..., Dependable Team Player, HIPAA, Cpr Certified, Customer Experience

Education
Kaplan College-Fresno   2013 — 2014
Diploma, Medical Office Assistant/Specialist, 4.0 GPA

Fresno City College   2003 — 2006
N/A, Psychology

Central High School   1991 — 1995
Diploma, General

Douglas Dozier Douglas Dozier Surprise, Arizona Details
Douglas Dozier's Alorica Experience May 2011 - May 2013
Job Currently seeking a new adventure!
Industry Internet
Experience
Home  Inbound SupportGoDaddyJuly 2013 - April 2014
Alorica   May 2011 - May 2013
Florida International University  August 2008 - May 2011

Skills
SEO, E-commerce, CSS, PHP, MySQL, Web Development, HTML, Apache, Linux, WordPress, Web Analytics, JavaScript, SEM, Online Advertising, jQuery, DNS, Agile Methodologies, Troubleshooting, PPC, Web Design

Education
Florida International University   2007 — 2015
Bachelor's degree, Public Administration

Karen Twilley Karen Twilley Woodstock, Georgia Details
Karen Twilley's Alorica Experience August 2013 - December 2013
Job student at Florida Institute of Technology
Industry Primary/Secondary Education
Experience
EPAC Division of DFCS   October 2014 - Present
H&R Block  January 2015 - April 2015
Alorica   August 2013 - December 2013
Cobb County Schools  July 2000 - December 2012
Prudential Insurance Company of America --- SGO Division   August 1992 - March 1997

Skills
Administrative..., Computer Operations, Cyber-security, Smartboard, Differentiated..., Elementary Education, Language Arts, Classroom Management, Literacy, Lesson Planning, K-12, Guided Reading, Special Education, Classroom, Instructional Technology, Mathematics Education

Education
Florida Institute of Technology   2013 — 2015
Master of Technology, Cybersecurity, Graduate

Indiana Wesleyan University   2006 — 2007
Master of Education (M.Ed.), Education --- Curriculum and Technology

Kennesaw State University   1997 — 2000
Bachelor of Science (BS), Elementary Education and Teaching

Michael Peña, SCPM Michael Peña, SCPM San Francisco Bay Area Details
Michael Peña, SCPM's Alorica Experience September 2012 - March 2013
Job Principal Project Manager at Pacific Gas and Electric Company
Industry Utilities
Experience
Pacific Gas and Electric Company  August 2014 - Present
Pacific Gas and Electric Company  May 2013 - July 2014
Alorica   September 2012 - March 2013
US Air Force Reserve  July 2002 - October 2012
Decade Software Company  March 2012 - August 2012
AT&T  October 2007 - April 2012
Candy Creations Gift Shoppe   January 2007 - December 2010
AT&T  November 2002 - October 2007
Gardner and Associates, LLC   January 2001 - July 2002
SBC Pacific Bell and Telephone   May 1998 - September 2000

Skills
Leadership Development, Organizational..., Project Planning, Customer Service, Customer Satisfaction, Team Building, Public Speaking, Problem Solving, Project Management, Leadership, Strategic Planning, Program Management, Sales, Budgets, Cross-functional Team..., Management, Coaching, Team Leadership, New Business Development, Change Management, Operations Management, Business Development, Human Resources, Product Management, Business Process..., Call Centers, Employee Training, Marketing, Training, Quality Assurance, Sales Management, Security, Software Documentation

Education
Stanford University   2014 — 2015
Stanford Certified Project Manager

Pepperdine University, The George L. Graziadio School of Business and Management   2011 — 2012
MBA, Executive MBA

Fresno Pacific University   2009 — 2010
BA, Organizational Leadership

Kelly Higginbotham Kelly Higginbotham Greater Atlanta Area Details
Kelly Higginbotham's Alorica Experience February 2014 - July 2015
Job Licensed Agent (Personal Lines)
Industry Insurance
Experience
American Realty Professionals  July 2015 - Present
Alorica   February 2014 - July 2015
Loya Insurance Group  September 2013 - February 2014
Newasurion  April 2013 - August 2013
LogistiCare  June 2012 - April 2013
D&R Skate Zone   March 2006 - June 2012
On Site E-Discovery  March 2005 - March 2006

Skills
Customer Service, Customer Satisfaction, Call Centers, Telephone Skills, Technical Support, Data Entry, Outlook, Microsoft Office, Microsoft Excel, Microsoft Word, Access, PowerPoint, Citrix, Inventory Management, HIPAA, Healthcare, Time Management, Problem Solving, Training, Sales, Troubleshooting, Customer Experience, Team Building, Leadership, Management

Education
Georgia Perimeter College   2015 — 2017
Associate of Science (AS), Registered Nursing/Registered Nurse

Georgia Medical Institute   2005 — 2006
Diploma, Medical/Clinical Assistant

Milford Senior High School   2000 — 2004
Diploma, Business

Joseph Mendoza Martinez Joseph Mendoza Martinez Fresno, California Details
Joseph Mendoza Martinez's Alorica Experience February 1999 - September 2004
Job meat cutter at WinCo Foods
Industry Supermarkets
Experience
WinCo Foods  August 2009 - Present
Alorica   February 1999 - September 2004
Ceritfied Ads Services   January 1998 - July 1999

Skills
Computer Hardware..., Customer Service, Customer Relations

Education
fresno Insitution of technology   2001 — 2002
Web Developer, Web master/ Graphic Art

Fresno City College

Ronaldo Gilley Ronaldo Gilley Miami/Fort Lauderdale Area Details
Ronaldo Gilley's Alorica Experience Program MentorPRCJune 2007 - October 2011
Job Client Services Manager
Industry Telecommunications
Experience
Alorica   Program MentorPRCJune 2007 - October 2011
PRC  January 2005 - June 2007

Skills
CRM, Quality Assurance, Strategy, Call Centers, Social Media Marketing, Training, Social Media, Customer Service, Financial Services

Education
Florida State University   1999 — 2003
B.S., Sociology

Ryan Gonzalez Ryan Gonzalez Miami, Florida Details
Ryan Gonzalez's Alorica Experience January 2014 - August 2014
Job Account Manager at WorkBeast LLC
Industry Staffing and Recruiting
Experience
WorkBeast LLC  October 2014 - Present
Alorica   January 2014 - August 2014

Skills
Account Management, Recruiting, Technical Recruiting, Contract Recruitment, Healthcare Consulting, Staffing Services, Talent Acquisition, Sourcing, Sales, Process Validation, Applicant Tracking..., Human Resources, Internet Recruiting, Customer Service, Healthcare, Training, Management

Education
Florida International University   2012 — 2016
Bachelor of Science (BS), Sustainability and the Environment

Linda Stellhorn Linda Stellhorn Tampa/St. Petersburg, Florida Area Details
Linda Stellhorn's Alorica Experience August 2010 - July 2012
Job Personal Account Manager, Financial Services
Industry Financial Services
Experience
Capital One  July 2012 - Present
Alorica   August 2010 - July 2012
Success Venture Capital   April 2009 - July 2010
Waterfield Credit   May 2007 - April 2009
OnlineConsign4U   2002 - May 2007
Independent Contractor  1995 - 2007
Other Work Experience, Banking   1995 - 1995

Skills
Credit Restoration, Debt Negotiation, Administration, Customer Relations, Account Management, New Business Development, Microsoft Office, E-commerce, B2B, Banking, Credit, Leadership, Team Building, Leadership Development, Strategic Planning, Debt Settlement, System Administration, Customer Service, CRM, Sales, Coaching, Strategy, Management, Training, Time Management, Vendor Management, Human Resources, Sales Management, Team Management, Finance, Selling, Small Business, Program Management, Operations Management, Credit Cards, Lead Generation, Email Marketing, Direct Sales, Online Marketing, Marketing, Security, Start-ups, Customer Satisfaction, Investments, Process Improvement, Business Development, Call Centers, Social Networking, Negotiation, Sales Operations

Education
Florida Southern College
B.S. cum laude, Finance

Brandywine College
AS, Accounting

Sheryl Weir-Latty Sheryl Weir-Latty Miami/Fort Lauderdale Area Details
Sheryl Weir-Latty's Alorica Experience October 2009 - January 2012
Job Vice President at Ultimate Services & Repairs
Industry Environmental Services
Experience
Miami-Dade County Public Schools  2013 - Present
MDCPS & Regis House   August 2011 - Present
Ultimate Services & Repairs   June 2005 - Present
Ultimate Services & Repairs   June 2003 - Present
Alorica   October 2009 - January 2012
Miami-Dade College  January 2007 - January 2012
Abstinence Between Strong Teens   July 2004 - January 2005

Skills
Sales, Strategic Planning, Marketing Strategy, Team Building, Public Speaking, Customer Service, Entrepreneurship, New Business Development, Mental Health, Employee Benefits, Purchasing, Construction, Social Media, Payroll, Leadership, Negotiation, Quality Assurance

Education
Florida International University
Bachelor of Arts (B.A.), English Language and Literature/Letters

Florida International University
M.S

Florida International University
Bachelors, English

University Of The West Indies

Parker Benton Parker Benton Fresno, California Details
Parker Benton's Alorica Experience September 2012 - March 2013
Job CSR at Alorica
Industry Consumer Services
Experience
Alorica   September 2012 - March 2013
Turner Security  June 2012 - September 2012
Benton Designs   June 2009 - June 2012
Target Inc  October 2011 - January 2012
Army National Guard  May 2011 - September 2011
Dantel Inc  January 2011 - May 2011

Skills
Computers, Cashiering, Customer Service, Sales, Data Entry, Clerical Skills, Security

Education
Fresno City College   2012 — 2012

Carter G Woodson   2005 — 2009
High School Diploma

Phillip Tombs Phillip Tombs Topeka, Kansas Area Details
Phillip Tombs's Alorica Experience July 2007 - January 2009
Job Experienced Manager
Industry Real Estate
Experience
Cohen-Esrey Real Estate Services  September 2010 - May 2011
Cres Management L.L.C   May 2009 - September 2010
Alorica   July 2007 - January 2009
Candlewood Suites  January 2007 - July 2007
Reser's Fine Foods  May 2005 - March 2007
Heritage Motors   2004 - 2005
Kansas Neurological Institute  2002 - 2004

Education
Friends University   2010 — 2011
Business Management

Independence Community College   2000 — 2002
Associates of Applied Business, Business

Laura Hanon Laura Hanon Tulsa, Oklahoma Area Details
Laura Hanon's Alorica Experience February 2011 - October 2011
Job Collector at United Recovery Systems LP
Industry Consumer Services
Experience
United Recovery Systems LP  November 2014 - Present
Ranch Acres Audiology   August 2014 - Present
Capital One Auto Finance  August 2012 - February 2014
MetLife/Spherion   March 2012 - May 2012
CFS II  November 2011 - January 2012
Alorica   February 2011 - October 2011
DIRECTV  November 2009 - January 2011
Guardian Security Systems, Inc./ASC   July 2009 - October 2009

Skills
Customer Service, Microsoft Office, Customer Satisfaction, Sales, Microsoft Excel, Microsoft Word, Data Entry, Call Center, Outlook, PowerPoint, Inventory Management, Account Management, Team Building, Retail, Social Media, Customer Retention, QuickBooks, Accounts Receivable, Accounting, Account Representation, Collections, Third Party Collections, Third Party Vendors, Small Business Startup, Outbound Marketing, Training, Hatha Yoga, Business to Business, Bookkeeping, Social Networking, Social Skills, Building Customer..., Positive Team Player, Can Do Attitude, Easy Going, Analytic Thinking, Decisiveness, Self-starter, Highly Reliable, Dependable Team Player, Strongly self-motivated, Communication, Presentations, Enjoy Challenges, Customer Service..., Multi Tasking, Organizational..., Energy Efficiency, Management, Group Dynamics

Education
Fullerton College   1976 — 1981
Associate of Arts (AA), Business/Commerce, General

Loara High School   1973 — 1976
High School Diploma, General Education

Robert Louis Robert Louis Miami, Florida Details
Robert Louis's Alorica Experience 2006 - 2013
Job Student at Florida International University
Industry Computer Software
Experience
Chrysler Group LLC  2013 - 2013
Alorica   2006 - 2013

Skills
Programming, C, C++ Language, Microsoft Office, Microsoft Excel, Windows, Team Leadership, Customer Service, Leadership, Management, Project Planning, Research, Customer Satisfaction, Photoshop, Data Analysis, Mobile Applications, Objective-C, Apple Developer, Electronic Circuit..., Analog Circuit Design, Digital Circuit Design, C, Microsoft Word, PowerPoint, Social Media

Education
Florida International University   2012 — 2014
Bachelor of Science (B.S.), Electrical Engineering

Florida International University   2012 — 2013
Bachelor of Science (BS), Computer Engineering

Terrence Marshall - Mayshack Terrence Marshall - Mayshack Fresno, California Details
Terrence Marshall - Mayshack's Alorica Experience May 2014 - Present
Job Military Veteran
Industry Retail
Experience
Alorica   May 2014 - Present
GameStop  October 2013 - January 2014
US Army  2010 - 2013
Gap Inc.  August 2007 - June 2009
Target  June 2006 - October 2006

Skills
Stocking, Forklift Operator, Shipping, Recieving, Security, Combat Lifesaver, Combat Engineering, UAV, Gaming, Military Experience, Army, Military Training, Military, Weapons, Afghanistan

Education
Fresno City College   2006 — 2007

Chiante Sears Chiante Sears Homestead, Florida Details
Chiante Sears's Alorica Experience July 2014 - Present
Job SAT Readiness Program Representative at Alorica
Industry Outsourcing/Offshoring
Experience
Alorica   July 2014 - Present
Alorica   August 2009 - December 2014

Skills
Clerical Skills, Clerical Work, Sales, Customer Service, Microsoft Office, Baking, Cake Decorating, Microsoft Word, PowerPoint, Data Entry, Leadership, Customer Satisfaction, Management, Telephone Skills, Time Management

Education
Florida International University   2010 — 2012
Bachelor of Arts (B.A.), Psychology

Miami Dade College   2009 — 2010
Associate of Arts (A.A.), Psychology

Candace Liles Candace Liles Fresno, California Area Details
Candace Liles's Alorica Experience January 2014 - March 2014
Job Host at Olive Garden
Industry Higher Education
Experience
Olive Garden  July 2014 - Present
Alorica   January 2014 - March 2014
Chukchansi Gold Resort & Casino  2010 - 2011
Queens Inn   June 2008 - May 2010
Queens Inn   June 2008 - May 2010
Safeway  June 2008 - September 2008

Skills
Customer Service, Hospitality, Customer Satisfaction, Food & Beverage, Hotels, Restaurants, Casino, Process Scheduler, Inventory Management, Gaming Industry, Microsoft Office, Microsoft Excel, Outlook, Team Leadership, Technical Support, Time Management, Social Networking, Troubleshooting, Data Entry, Team Building, Employee Relations, Telephone Skills, Microsoft Word, Call Centers, Teamwork, PowerPoint, Event Planning, Sales, Photography, Cashiering, Teaching, Public Speaking, Customer Experience, Retail, Hospitality Industry

Education
Fresno City College   2013 — 2016
Associate of Science (A.S.) for Transfer, Child Development, 3.8GPA

Yosemite High   2005 — 2009
Diploma, General, 3.5

Christopher Riddles Christopher Riddles Greater Atlanta Area Details
Christopher Riddles's Alorica Experience January 2014 - Present
Job Customer Service Representative at Alorica
Industry Information Technology and Services
Experience
Alorica   January 2014 - Present
First Born Outreach Center   August 2012 - September 2013
Fort Valley State University Cooperative Extension Program   August 2008 - May 2011
Handi House   August 2006 - May 2007

Skills
Microsoft Word, Microsoft Exchange, Microsoft Excel, Circuit Analysis, Java, Electronic Drafting, Microsoft Office, Communication, Customer Service, PowerPoint, Teamwork, Public Speaking, Windows

Education
Fort Valley State University   2007 — 2012
Bachelor of Science (BS), Electronics Engineering Technology

Katherine Concepcion Katherine Concepcion Miami/Fort Lauderdale Area Details
Katherine Concepcion's Alorica Experience September 2011 - February 2012
Job Freelance Writer, Critic & Publicist, Playwright
Industry Writing and Editing
Experience
Florida National University  June 2012 - Present
Art Circuits Public Relations & Strategies   August 2011 - Present
Write that Right   June 2011 - Present
The World or Bust!   January 2011 - Present
Burnaway Magazine  May 2011 - June 2012
Alorica   September 2011 - February 2012
Rubell Family Collection  May 2011 - January 2012
Art Center South Florida  May 2011 - September 2011
The Mary Brogan Museum of Art and Science  October 2010 - April 2011
FSView & Florida Flambeau  November 2009 - April 2011

Skills
Copy Editing, Photoshop, InDesign, Public Relations, Research, Event Planning, Spanish, PowerPoint, Microsoft Word, Speech Writing, Microsoft Excel, Marketing

Education
Florida State University   2009 — 2011
BA, Editing, Writing and Media

Miami Dade College   2007 — 2008
Associate in Arts, Philosophy, Literature

Miami Coral Park Sr High   2003 — 2007
High School Diploma, Speech and Debate

Simon Tomlinson Simon Tomlinson Fort Lauderdale, Florida Details
Simon Tomlinson's Alorica Experience February 2015 - Present
Job Computer Repair/Network Technician
Industry Information Technology and Services
Experience
Alorica   February 2015 - Present
Self-employed  March 2010 - Present
Advanced Tech Support  March 2013 - November 2014
As technology   August 2012 - December 2013
The Retail Outsource  January 2012 - June 2012
Ann Taylor LOFT  September 2011 - March 2012
The Cellular Connection  June 2011 - July 2011
G By Guess  September 2009 - March 2011
Interactive Response Technologies, (IRT)   October 2008 - September 2009
Convergys  February 2007 - September 2008

Skills
Spyware, Troubleshooting, Networking, Shipping, Hardware, Laptops, Computer Repair, Customer Service, Call Center, Customer Satisfaction, Computer Hardware, Technical Support, Sales, System Administration, Windows 7, Windows XP, Outlook, Software Installation, Windows Vista, Help Desk Support, Printers, Microsoft Office, Wireless Networking, A Certified, Computer Maintenance, Customer Experience, Windows XP Pro, Antivirus, Routers, Operating Systems, Wireless, Customer Retention, OS X, Access, Windows, Network Administration, Servers, Security, Active Directory, Microsoft Excel, Blackberry, Software, IT Operations, TCP/IP, Information Technology, Network Security, CompTIA A Certification, Computer Security, Cabling, Social Networking

Education
Florida Career College   2008 — 2010
Technical Diploma, Computer Repair/Network Technician

Full Sail University   2003 — 2004
Associates, Recording Arts

Alex Pichardo Alex Pichardo Miami/Fort Lauderdale Area Details
Alex Pichardo's Alorica Experience October 2008 - February 2011
Job Senior IT Project Manager / Senior Manager Client Technology at C3/Customer Channels
Industry Outsourcing/Offshoring
Experience
C3/CustomerContactChannels, Inc.   November 2011 - Present
WareITis Technologies   February 2011 - November 2011
Alorica   October 2008 - February 2011
American Bids   March 2008 - October 2008
Tienda El Porvenir   January 2005 - December 2007

Skills
Project Planning, Software Project..., ECM, Client Relationship..., Program Management, Microsoft Office, SQL, Web Design, MS Project, Project Implementation, Project Coordination, Project Execution, Agile Project Management, Web Project Management, Client Engagement, Client Services, PMI, PMP, Outlook, Portfolio Management, Professional Services, Client Delivery, Developing Client..., Visual Basic, Dreamweaver, HTML, LAN/WAN, Telecommunications, Call Center, Call Routing, SaaS, IT Management, Content Management, IT Governance, Requirements Gathering, Client Development, Internal Communications, Organizing, Vendor Management, CRM, Project Management, Financial Services, Governance, Management, Microsoft SQL Server, LAN-WAN, Call Centers, BPO, Data Center, Offshoring

Education
Florida International University   2005 — 2007
Management Information Systems, Business Administration, Project Management, Telecommunications, Client Services, Databases

Kevin Dantzler Kevin Dantzler Greater Atlanta Area Details
Kevin Dantzler's Alorica Experience December 2013 - May 2014
Job Corporate Trainer at Alorica
Industry Human Resources
Experience
Alorica   December 2013 - May 2014
Axiom  July 2012 - December 2012
The Source Agency   August 2011 - September 2011
Compliance, a System One Division  June 2004 - August 2010
Weiss & Hiller P.C.   March 2003 - September 2003
New York City Law Department  October 1997 - March 2003

Skills
Employee Relations, Employment Law, Policy, Litigation, Negotiation, Healthcare, Human Resources, Public Speaking, Management, Corporate Law, Sourcing, Business Development, Discrimination, Document Review, Temporary Staffing, Temporary Placement, Interviews, Talent Acquisition, Recruiting, Talent Management, Courts, Team Building, Project Management

Education
Georgetown University Law Center   1993 — 1996
JD, Law

Union College   1988 — 1992
BA, Sociology/Psychology

Elva Anderson Elva Anderson Fresno, California Area Details
Elva Anderson's Alorica Experience September 2013 - Present
Job Government/Sales Assoc/Cashier/Postal Clerk
Industry Government Administration
Experience
Alorica   September 2013 - Present
self employed  October 2009 - Present
Government  January 1983 - October 2009
government  December 1981 - September 1983

Skills
Childcare, Sales, Microsoft Word, Customer Service, Data Entry, Community Outreach, Telephone Skills, Clerical Skills, Public Relations, Receptionist Duties, Teamwork, Call Centers

Education
Roosevelt High School   1979 — 1981
high school diploma, General Office Occupations and Clerical Services

Fresno City College

MeiLin Wong MeiLin Wong Fresno, California Details
MeiLin Wong's Alorica Experience February 2012 - October 2012
Job Customer service represenitve at Global blue
Industry Consumer Services
Experience
Global blue  January 2013 - Present
Fresh and natural   October 2012 - January 2013
Alorica   February 2012 - October 2012

Skills
Customer Service, Computers, Microsoft Office, Front Office, Microsoft Excel, Medical Terminology, Call Centers

Education
Fresno City College   2009 — 2011
Office assistant, N/A

Fresno High school   2005 — 2009
Diploma, general

Anaivis Charbonier Anaivis Charbonier Miami, Florida Details
Anaivis Charbonier's Alorica Experience April 2011 - August 2014
Job Accounting Intern at National Parkinson Foundation
Industry Telecommunications
Experience
National Parkinson Foundation  March 2015 - Present
Law Offices of Patrick L. Cordero, PA   August 2014 - March 2015
Alorica   April 2011 - August 2014
Pollo Tropical  September 2010 - April 2011

Skills
Sales, Telemarketing, Financial Analysis, Cashiers, Mathworks, Call Centers, Business, Design background, ComputerEase, Finance, Accounts Payable &..., Microsoft Office, Invoice Processing, Microsoft Excel, Customer Service, Leadership, PowerPoint, Accounting, Social Networking, Time Management

Education
Florida International University   2014 — 2016
Bachelor’s Degree, Accounting and Finance

Miami Dade College   2012 — 2013
Associate of Arts (AA), Accounting

Dane Chambers Dane Chambers Pompano Beach, Florida Details
Dane Chambers's Alorica Experience April 2011 - May 2012
Job Student at Florida International University College of Business Administration
Industry Accounting
Experience
Teleperformance, USA  May 2012 - November 2012
Alorica   April 2011 - May 2012

Skills
customer Service, Accounting, Technical Support, sales

Education
Florida International University - College of Business Administration   2011 — 2014
Bachelor of Business Administration (B.B.A.), Accounting

University College Of the Caribbean   2007 — 2010
Associate's degree, Business Administration and Management, General

Adiambo Riley Adiambo Riley Winter Park, Florida Details
Adiambo Riley's Alorica Experience May 2010 - June 2011
Job CoCEO, Artist, Chief Engineer at No Genre HQ, Bayfield Musik
Industry Music
Experience
No Genre HQ, Bayfield Musik   October 2010 - Present
Alorica   May 2010 - June 2011
Johnny Rockets  March 2008 - May 2010

Skills
Pro Tools, Logic Pro, Self-directed, Vocalist, Musicianship, Studio Recording, Composition, Music, Music Industry, Musicians, Sound Design, Music Production, Audio Post Production, Recording, Songwriting, Sound

Education
Full Sail University   2013 — 2014
Master's degree, Arts, Entertainment, and Media Management Business

Full Sail University   2011 — 2013
Bachelor of Science (BS), Recording Arts Technology/Technician

Miami Dade College   2009 — 2011
Associate of Arts (A.A.), Music

Miami Sunset Senior High School   2005 — 2009
High School Diploma

Charlie Vang Charlie Vang Fresno, California Area Details
Charlie Vang's Alorica Experience January 2012 - March 2013
Job Event Manager at Auction.com
Industry Marketing and Advertising
Experience
Auction.com  March 2013 - May 2014
Alorica   January 2012 - March 2013
United Hmong International, Inc   January 2010 - January 2012

Skills
Customer Service, Cash Handling, Food Preparation, Event Planning, Event Management, Market Planning, Interpersonal Skills, Public Speaking, Time Management, Email Marketing, Advertising, Social Media Marketing

Education
Fresno City College
Associate of Arts (AA), Business Administration, Management and Operations

Alexandria Reynolds Alexandria Reynolds Tulsa, Oklahoma Area Details
Alexandria Reynolds's Alorica Experience June 2007 - August 2007
Job Media Specialist
Industry Media Production
Experience
ESPN  June 2012 - Present
Upper Echelon Church   August 2010 - September 2011
Alorica   June 2007 - August 2007

Skills
Screenwriting, Brochures, 2D graphics, Entertainment, Video, Video Editing, Video Production, Social Media, Creative Writing, Blogging, Final Cut Pro, Social Networking, Television, Social Media Marketing, Mac

Education
Grand Canyon University   2012 — 2015
Doctorate of Business Administration with an Emphasis in Management, all A's

Full Sail University   2011 — 2012
Master's degree, Entertainment Business

Oral Roberts University   2006 — 2010
Bachelor's degree, MultiMedia Production

Dean Heinrichs Dean Heinrichs Fresno, California Area Details
Dean Heinrichs's Alorica Experience December 2006 - June 2010
Job Computer Services at Central Valley Professionals
Industry Information Technology and Services
Experience
H&R Block  December 2011 - Present
Central Valley Professionals  August 2010 - Present
Alorica   December 2006 - June 2010
Alorica   July 2003 - December 2006
IRS  March 2001 - June 2003
Sparky Electronics   July 1996 - February 2000

Skills
Customer Service, Troubleshooting

Education
Microcomputer Education Center   2002 — 2003
MCP, Network Software Engineer

Fresno Pacific University   1983 — 1992
BA, System Analysis

Lysania Mendez Lysania Mendez Miami/Fort Lauderdale Area Details
Lysania Mendez's Alorica Experience January 2010 - April 2014
Job Associate Brand Manager at TracFone Wireless
Industry Marketing and Advertising
Experience
TracFone Wireless  May 2015 - Present
Omni Direct   May 2014 - December 2014
Alorica   January 2010 - April 2014
Cohen & Company Real Estate Cosultants   October 2009 - June 2013
OC MAGAZINES   May 2004 - October 2010
PRC - Precision Response Corporation   November 2004 - August 2007
PRC - Precision Response Corporation   February 2004 - November 2004
Hershey International subsidiary of Hershey Foods   June 2000 - December 2003
Loral Cyberstar  December 1998 - October 2000

Skills
Advertising, Recruiting, Management, Social Media, Sales, Marketing, Sales Operations, Email Marketing, Strategic Planning, Strategy, Teamwork, Coaching, Logistics, Social Media Marketing, Market Research, Lead Generation, Data Analysis, Product Development, Process Improvement, CRM, SAP, Marketing Communications, Marketing Management, Marketing Strategy, Leadership, Account Management, Editing, Applicant Tracking..., Creative Direction, Business Development, Budgets, Online Advertising, Training, Human Resources, Customer Service, Program Management, Forecasting, Contract Negotiation, Analysis, Team Leadership, Customer Satisfaction, Customer Retention, Customer Experience, Salesforce.com, Vendor Management, B2B Marketing

Education
Nova Southeastern University   2002 — 2004
MBA

Florida International University - College of Business   1998 — 2000
BS

Pontificia Universidad Católica Madre y Maestra   1996 — 1998

ABC School   1994 — 1996
HSD

Santa Teresita

Eric Panter Eric Panter Manhattan, Kansas Details
Eric Panter's Alorica Experience September 2006 - July 2008
Job Deposit Operations at Landmark National Bank
Industry Banking
Experience
Landmark National Bank  August 2010 - Present
Stevens Communications  July 2008 - January 2010
Alorica   September 2006 - July 2008

Skills
Call Center, Call Centers, Customer Experience, Customer Service, Microsoft Excel, Microsoft Office, Process Improvement, Program Management, Public Speaking, Technical Support, Workforce Management, Troubleshooting, Telecommunications, Team Leadership, Social Media, Research, Outlook, Customer Satisfaction, Contact Centers, Computer Hardware, Avaya, Project Management, Enterprise Software, Active Directory, Training, Vendor Management, Sales

Education
Fort Hays State University   1998 — 1999
Vocal Performance

Jason Etwaroo Jason Etwaroo Fort Lauderdale, Florida Details
Jason Etwaroo's Alorica Experience June 2011 - May 2012
Job Food and Beverage Supervisor at The Diplomat
Industry Food & Beverages
Experience
Diplomat Resort and Spa Hollywood   December 2014 - Present
Pelican Grand Beach Resort  June 2014 - December 2014
Quail West Golf and Country Club   October 2013 - June 2014
Florida Gulf Coast University  January 2014 - May 2014
Darden  April 2012 - November 2013
Naples Heritage Golf and Country Club   January 2013 - May 2013
Starbucks  August 2012 - December 2012
Alorica   June 2011 - May 2012

Skills
Alcoholic Beverages, Customer Service, Event Planning, Food, Food & Beverage, Menu Development, Wine, Food Service, Microsoft Excel, Restaurants, Hospitality, ServSafe, Inventory Management, Customer Satisfaction, Fine Dining, POS, Time Management, Sales, Food Safety, Micros, Banquets, Cashiering, Teamwork, Training, Catering, MICROS

Education
Florida International University   2014 — 2015
Master of Science (M.S.), Hospitality Administration/Management

Florida Gulf Coast University   2010 — 2014
Bachelor of Science, Hospitality and Resort Management

Riverdale High School   2006 — 2010

Jesus Zuriarrain Jesus Zuriarrain Miami, Florida Details
Jesus Zuriarrain's Alorica Experience August 2000 - Present
Job WorkForce Analyst at Alorica
Industry Outsourcing/Offshoring
Experience
Alorica   August 2000 - Present

Skills
Workforce Management, Call Centers, BPO, Contact Centers, Avaya, Customer Experience, Outsourcing, IEX, Customer Satisfaction, Call Center Development, Vendor Management, Inbound Marketing, Process Improvement, Performance Management, Sla

Education
Coral Gables SR High

George T Baker Aviation School   1992 — 1997
Aircraft Powerplant Technology/Technician

Somer Willard Somer Willard Marietta, Georgia Details
Somer Willard's Alorica Experience September 2012 - April 2013
Job Receptionist at Atlantic MultiFamily Millwork
Industry Warehousing
Experience
Atlantic Multi-Family Millwork   April 2013 - Present
Alorica   September 2012 - April 2013
Zaxby's Franchising, Inc.   June 2011 - October 2011

Skills
Customer Service, Customer Satisfaction, Customer Retention, Typing, Organization, Interior Design, Note Taking, Solid computer skills

Education
Georgia Highlands College   2012 — 2013
One semester of college

Harrison High School   2010 — 2012
My high school diploma

Martin Luna II Martin Luna II Amory, Mississippi Details
Martin Luna II's Alorica Experience February 2013 - August 2013
Job Security Guard at United Furniture
Industry Computer Software
Experience
United Furniture  June 2014 - Present
Computer Techs   September 2013 - October 2013
Alorica   February 2013 - August 2013

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Research, Public Speaking, Outlook, Teamwork, Teaching, Social Media, Windows, Photoshop, Event Planning, English, Data Entry, C++, Java, Project Management, Team Leadership, HTML, Editing, Access, Customer Satisfaction, Troubleshooting, Telephone Skills, Windows 7, Computer Hardware

Education
Full Sail University   2015 — 2017
Bachelor’s Degree, Game Design

Itawamba Community College   2010 — 2014
Associate of Applied Science, Computer Programming Technology

Dontay M. Proctor-Mills Dontay M. Proctor-Mills Seattle, Washington Details
Dontay M. Proctor-Mills's Alorica Experience April 2011 - November 2013
Job GED & ESOL Instructor at Burien Goodwill Job Training and Education Center
Industry Civic & Social Organization
Experience
Seattle Goodwill Industries  June 2015 - Present
Boys & Girls Clubs of King County (Greater Seattle)   March 2015 - May 2015
United Way of King County  February 2014 - March 2015
Miami Dade County Parks, Recreation, and Open Spaces   July 2013 - December 2013
Alorica   April 2011 - November 2013
Global Civic Engagement Student Advisory Board at Florida International University   December 2012 - June 2013
Alternative Breaks at Florida International University   June 2012 - June 2013
Black Student Union at Florida International University   August 2011 - May 2012

Skills
Marketing, Recruiting, Leadership, Fundraising, Customer Service, Marketing Strategy, Public Speaking, Microsoft Word, Social Networking, Teamwork, Event Planning, Microsoft Excel, PowerPoint, Microsoft Office, Outlook, Spanish, Facebook, Data Entry, Event Management, Sales, Research, Data Analysis, Community Outreach, Social Media Marketing, Social Media, Time Management, Leadership Development

Education
Florida International University   2010 — 2013
Bachelor of Arts (B.A.), Political Science

Seattle Central Community College
Associate's Degree

Asa Mercer Middle School

Asa Mercer Middle School

Asa Mercer Middle School

Franklin High

Franklin High

Franklin High

Sydney Rudolph Sydney Rudolph Greater Seattle Area Details
Sydney Rudolph's Alorica Experience June 2011 - May 2012
Job IT Lead at Workspace Development
Industry Information Technology and Services
Experience
Workspace Development - Sub Corp. of OpenSquare (formerly Bank and Office Interiors + BarclayDean)   September 2013 - Present
Columbia Bank  July 2013 - September 2013
Central Avenue Automotive   May 2013 - July 2013
Alere, Inc.   December 2012 - April 2013
Advantage Rent A Car  June 2012 - October 2012
Alorica   June 2011 - May 2012
Liveops, Inc  September 2008 - June 2011
JetBlue Airways  October 2010 - May 2011
Chongo Verde's Lawn & Janitorial   May 2006 - September 2008
R.H. Donnelley   February 2004 - May 2006

Skills
Technical Support, Computer Hardware, Windows 7, Troubleshooting, XP, Help Desk Support, Windows Server, Call Center, Laptops, Windows, Servers, Printers, HTML scripting, Photoshop, Direct Sales, Management, Wireless Networking, Customer Service, Airlines, Flooring, Graphic Design, Web Design, Microsoft Office, Sales, Computer Repair, Software Installation, Customer Satisfaction, Microsoft Word, Call Centers, Microsoft Excel, Adobe Acrobat, Windows XP, Time Management, Team Building, Account Management, New Business Development, PowerPoint, Data Entry

Education
Fresno City College   2001 — 2003
Architecture, Dance

Duncan Polytechnical   1994 — 1999
Computer Science, High School/Secondary Diploma Programs

Niesia Best Niesia Best Savannah, Georgia Details
Niesia Best's Alorica Experience September 2015 - Present
Job Customer Care Professional at Alorica
Industry Hospital & Health Care
Experience
Alorica   September 2015 - Present
Aaron's, Inc   September 2014 - May 2015
Clydes Market  April 2014 - November 2014
Walmart  May 2013 - June 2014
Mckesson Corp./ NYU Langone Medical Center   January 2013 - September 2013
Aegis Communications/ United Health Care   November 2011 - January 2013
Asbury Automotive Group  May 2012 - October 2012
Hilton Grand Vacations  October 2011 - October 2012
Indian River State College Cultural Exchange Club   January 2011 - July 2011

Skills
Time Management, Communications Planning, Strategic Communications, Multitasker, Computer Navigation, Organizing, Communication, Fashion Design, Customer Service, Research, Community Outreach, Sales, Social Media, Event Planning, Marketing, Employee Benefits, Public Speaking

Education
Florida International University   2015 — 2018
Bachelor’s Degree, Psychology, Junior

Indian River Community College   2010 — 2011
Associate’s Degree, Psychology, Class of 2011

kevin pellet kevin pellet North Fort Myers, Florida Details
kevin pellet's Alorica Experience August 2015 - Present
Job Producer at Kevin Michael Productions
Industry Music
Experience
Kevin Michael Productions   October 1995 - Present
Alorica   August 2015 - Present
FIU  April 2007 - June 2015
poppynap productions   2000 - 2014
Barefoot Productions  1995 - 2009
M2 Limited  1990 - 1998
Deveraux Childrens center   1994 - 1995
US Army  December 1981 - May 1991
Frostburg State University  1986 - 1991

Skills
Recording, Music Production, Music Industry, Music, Songwriting, Composition, Music Licensing, IT help desk, Mac OS X, Windows & Mac operating..., Remixing, A&R, Music Theory, Social Networking, Writing, Photoshop, Social Media, Talent Management, Social Media Marketing, Creative Direction, Musicians, OS X, Microsoft Office, Songs, Sound Design, Pro Tools, Audio Post Production, Audio Engineering, Singing, Audio Editing, Studio Recording

Education
New Horizons   2006 — 2006
Information Technology

Frostburg State University   1986 — 1991
Bachelor's degree, Psychology, Music

Seneca Valley High School   1980 — 1981
High school diploma, Sociology

Mary Catherine Donohue Mary Catherine Donohue Greenville, South Carolina Area Details
Mary Catherine Donohue's Alorica Experience October 2011 - October 2012
Job Contact Center Consultant at earlyConnect
Industry Telecommunications
Experience
earlyConnect   October 2012 - Present
Alorica   October 2011 - October 2012
Samsung Electronics America  April 2011 - October 2011
Samsung Telecommunications America  June 2010 - April 2011
Ministerio de Salud de Peru   September 2008 - December 2009
New York University  November 2006 - February 2007
University of North Carolina at Chapel Hill School of Public Health  August 2005 - May 2006
The Council on Hemispheric Affairs   June 2005 - August 2005
University of North Carolina at Chapel Hill School of Government   August 2002 - May 2005

Skills
Data Analysis, Social Media, Microsoft Office, Customer Service, Management, Training, Team Leadership, Customer Satisfaction, Process Improvement, Customer Experience, Social Networking, Vendor Management, Leadership

Education
University of North Carolina at Chapel Hill   2002 — 2006
BA, Political Science, International Studies, Spanish

Georgetown University   2003 — 2003
Economics and Political Science

Derek Saleem Derek Saleem Greater Atlanta Area Details
Derek Saleem's Alorica Experience April 2012 - August 2012
Job Engineering Senior Recruiter Kimberly Clark
Industry Human Resources
Experience
Search Wizards  June 2013 - Present
Rock-Tenn Company  February 2013 - Present
First Data Corporation  October 2012 - Present
Alorica   April 2012 - August 2012
Asia Pulp & Paper  May 2011 - April 2012
Georgia-Pacific, LLC  August 2007 - April 2011
The Home Depot  August 2006 - August 2007
Julian LeCraw & Company  June 2005 - August 2006
G&K Services  January 2004 - June 2005
Habasit Belting  January 2001 - January 2004

Skills
Strategic Sourcing, Market Intelligence, Applicant Tracking..., College Recruiting, Sourcing, Technical Recruiting, Screening, Hiring, Metrics, Full-cycle Recruiting, Talent Acquisition, Interviewing, HRIS, Benefits, Cold Calling, Talent Management, Search, Benefits Administration, Recruiting, Internet Recruiting, Employee Relations, Performance Management, SDLC, Organizational..., Human Resources, Onboarding, Personnel Management, Executive Search, Contract Recruitment, Employee Benefits, Employee Engagement, Interviews, Management, Staffing Services, Training, Vendor Management, Leadership, Payroll, Temporary Placement, HR Consulting, HR Policies, Cross-functional Team..., CRM, Workforce Planning, Succession Planning, Benefits Negotiation, Screening Resumes, New Hire Orientations, Deferred Compensation, Employer Branding

Education
Georgia Institute of Technology   1991 — 1996
B.S. Degree, Business Management

Nina Parton Nina Parton Miami/Fort Lauderdale Area Details
Nina Parton's Alorica Experience September 2007 - September 2015
Job Systems Analyst II at MEDNAX
Industry Information Technology and Services
Experience
MEDNAX  September 2015 - Present
Alorica   September 2007 - September 2015
Atlantic Dental, Inc.   November 2006 - August 2007
IBM Corporation  January 2003 - July 2006
IBM Corporation  January 2003 - August 2003
The Answer Group  August 1999 - February 2000

Skills
Computer Science, Eclipse, Visual Basic, Software Project..., .NET, MS Project, Oracle, Data Warehousing, C, C++, JavaScript, C#, Tomcat, Perl, SSIS, Web Services, SSRS, System Administration, Microsoft SQL Server, Subversion, HTML, Software Development, Shell Scripting, Java Enterprise Edition, Troubleshooting, Python, Agile Methodologies, MySQL, SharePoint, Web Development, Visio, Software Engineering, JSP, Business Intelligence, SDLC, Programming, Windows, PL/SQL, Servlets, Java, XML, Databases, Database Design, Apache, Unix, Linux, SQL, Project Management, Visual Studio, ASP.NET

Education
Florida International University   2001 — 2003
Bachelors of Science, Computer Science (2003)

Thomas Jefferson Middle School

Frank Mendez Frank Mendez Fresno, California Details
Frank Mendez's Alorica Experience August 2013 - Present
Job Operations Manager at Alorica
Industry Outsourcing/Offshoring
Experience
Alorica   August 2013 - Present
Alorica   December 2011 - August 2013

Skills
Customer Experience, Customer Satisfaction, Project Management, Team Building, Customer Service, Call Centers, Management, Employee Training, Change Management, Strategic Partnerships, Strategic Financial..., Team Leadership, Customer Support, Job Coaching, Coach

Education
Fresno City College   2002 — 2003

Fresno High   1996 — 2000

Christina (Tatro) Petermann Christina (Tatro) Petermann Longwood, Florida Details
Christina (Tatro) Petermann's Alorica Experience January 2010 - Present
Job Trainer at Alorica
Industry Outsourcing/Offshoring
Experience
Alorica   January 2010 - Present

Skills
Customer Service, Management, Performance Management, Call Centers, Coaching, Leadership, Team Management, Team Leadership, Team Building, Employee Engagement, Employee Training, Human Resources, Leadership Development, Training Delivery, Employee Relations

Education
Florida State University   1996 — 1997
Musical Theatre

Palatka High School   1992 — 1996

John Paul Perez John Paul Perez Miami/Fort Lauderdale Area Details
John Paul Perez's Alorica Experience August 2010 - September 2011
Job Accounting Manager at La Montanara
Industry Architecture & Planning
Experience
CEMEX  April 2015 - Present
DANANDTAN Corp   April 2013 - August 2015
La Montanara   October 2013 - October 2014
1625 Michigan LLC   February 2012 - July 2013
Rev- Auto Parts Corp.   March 2012 - June 2013
Alorica   August 2010 - September 2011
Zara  December 2009 - May 2010
Starbucks Coffee Company  October 2007 - December 2009

Skills
Photoshop, Photo Editing, Photography, 3D rendering, Computer Repair, Architectural Drafting, Model Making, Cashiering, Customer Service, AutoCAD, Revit, Rendering, Adobe Creative Suite, Microsoft Office, Spanish, Drawing, SketchUp, Sketching, Windows, 3D Studio Max, Interior Design, Illustrator, QuickBooks, Accounting, Aloha, POS, Bartending, Bar Management, Social Media Marketing, InDesign, Adobe Acrobat, Sales, Digital Photography, Outlook, Microsoft Word, Accounts Receivable, Accounts Payable, Retail, Time Management, Microsoft Excel, P, Budgets, Office Administration, Quicken, Facebook, Balance, Administration, Microsoft Office 2007

Education
Florida International University   2011 — 2014
Real Estate, Accounting, Business, Entrepreneurship

Miami Dade College   2007 — 2009
Architecture, Physics, Economics, Astronomy

Universidad Pontificia Bolivariana   2000 — 2006
High School

Jenny Lunyk Jenny Lunyk Fort Lauderdale, Florida Details
Jenny Lunyk's Alorica Experience November 2011 - February 2012
Job Admissions Director at Gold Coast Professional Schools, Inc.
Industry Higher Education
Experience
Gold Coast Professional Schools, Inc.   August 2012 - Present
Personally Yours Staffing  March 2012 - August 2012
Alorica   November 2011 - February 2012
Bank of America  January 2009 - October 2010
USL   December 2002 - August 2004
First Data Merchant Services  September 2000 - November 2002
Walt Disney World  January 1996 - August 1999

Skills
Problem Solving, Analytics, Kronos, Oracle, Putty, Coaching, Performance Management, Self Driven, Great People Skills, Natural Leader, Team-oriented, Open-minded, People-oriented, Training Experience, Microsoft, DOS, NICE Call Recording, EMPAC, Training, Sales, Customer Service, Manangement, Management, Sales Management, Process Improvement, Interviews, Hiring, Recruiting, Conflict Resolution, College Recruiting, Resume Writing, Organizational..., Applicant Tracking..., Leadership, Employee Training, Team Building

Education
Gemological Institute of America   2006 — 2009
Accredited Jewelry Professional, Diamond and Diamond Grading, Jewelry Essentials, Diamond Essentials, and Colored Stone Essentials

Darius Clark Darius Clark Kansas City, Missouri Area Details
Darius Clark's Alorica Experience 2006 - 2011
Job Technical Consultant at DSI ®
Industry Information Technology and Services
Experience
DSI ®  February 2015 - Present
Centriq Training  August 2014 - December 2014
Nordstrom  December 2011 - December 2014
Full Sail University  January 2011 - September 2013
Alorica   2006 - 2011

Skills
Web Development, Adobe Creative Suite, ASP.NET, MVC, ADO.NET, HTML5, Photoshop, Databases, SQL, Troubleshooting, CSS, JavaScript, jQuery, C#, Microsoft SQL Server, HTML, Visual Studio, LINQ, C++, AJAX, Microsoft Office, jQuery UI, Microsoft Excel, Windows, Microsoft Word, Time Management, Programming, Customer Service, XHTML, Leadership

Education
Centriq TechSmart KC   2014 — 2014
C#/ .NET Application Development

Full Sail University   2011 — 2013
Mobile Development

Floyd C. Ogle II Floyd C. Ogle II Fresno, California Details
Floyd C. Ogle II's Alorica Experience March 2012 - June 2012
Job Adjunct Instructor at Institute of Technology
Industry Higher Education
Experience
Institute of Technology  June 2015 - Present
Institute of Technology  August 2014 - May 2015
Heald College  June 2012 - November 2013
Alorica   March 2012 - June 2012
Go Wireless Inc.  January 2011 - July 2011
Wireless Advocates  November 2009 - July 2010
Full Gospel Assembly of God   November 1995 - June 2009

Skills
Team Building, Customer Service, Training, Recruiting, Employee Training, Sales, Interviews, Call Centers, Marketing, Public Speaking, Accounting, Accounts Payable, Hiring, Cash Flow, Technical Support, Customer Satisfaction, Troubleshooting, Windows 7, Microsoft Office, Higher Education, Community Outreach, Time Management, Leadership Development, Career Counseling

Education
National University   2015 — 2015
Master of Arts (M.A.), Strategic Communication

National University
Bachelor of Science (B.S.), Business - Organizational Leadership

Fresno City College
Associate of Arts (A.A.), English Language and Literature, General

Enterprise High School
Diploma, General Education

Matthew Schocke Matthew Schocke Greater Atlanta Area Details
Matthew Schocke's Alorica Experience June 2014 - January 2015
Job Reporting Analyst at Alorica
Industry Internet
Experience
Alorica   June 2014 - January 2015
Alorica   January 2011 - June 2014
Alorica   January 2009 - January 2011
Alorica   November 2008 - January 2009
Earthlink  January 2006 - September 2007
Mindspring/Earthlink  1999 - 2005
Mindspring Enterprises  1998 - 2000
Mindspring, Inc   1998 - 1999

Education
Georgia Institute of Technology   1993 — 1997
Master's degree, Developmental Psychology

Louisiana State University   1986 — 1992
Bachelor of Science (B.S.), Mechanical Engineering

Alexandria Rich Alexandria Rich Greater Atlanta Area Details
Alexandria Rich's Alorica Experience June 2010 - December 2011
Job Financial Administrator III at Georgia Institute of Technology
Industry Accounting
Experience
Georgia Institute of Technology  December 2014 - Present
Truly Rich LLC   January 2011 - Present
Kennesaw State University  September 2013 - December 2014
Kennesaw State University  January 2012 - August 2013
Alorica   June 2010 - December 2011
Kennesaw State University  July 2009 - June 2011

Skills
Promotions, PowerPoint, Excel, Budgeting, Small Business, Microsoft Office, Organizing, Public Speaking, Online Advertising, Advertising, Online Marketing, Strategic Planning, Customer Service, Team Building, Microsoft Excel, Contract Negotiation, Budgets, Marketing, Leadership, Event Management, Creative Problem Solving, Outstanding..., Department Budgeting, Training, Social Media, Management, Time Management, Social Networking, Social Media Marketing, Problem Solving

Education
Troy University   2015 — 2016
Master of Business Administration (MBA), Business Administration and Management, General

Kennesaw State University   2009 — 2011
Bachelor of Business Administration (B.B.A.), Business Management

Kennesaw State University - Michael J. Coles College of Business   2009 — 2011
BBA, Management concentration in Marketing

Fort Valley State University   2007 — 2009
BBA, Management

Quentin Hall Quentin Hall Youngstown, Ohio Area Details
Quentin Hall's Alorica Experience November 2012 - Present
Job Case Manager and Mobile Developer
Industry Telecommunications
Experience
Alorica   November 2012 - Present
Walmart  March 2011 - February 2013
Marathon Petroleum Corporation  June 2011 - September 2011
Marathon Petroleum Corporation  May 2010 - August 2010
Walmart  November 2009 - May 2010
Giant Eagle  July 2008 - August 2009

Skills
Call Centers, Customer Service, Microsoft Office, Customer Experience, Microsoft Excel, PowerPoint, Microsoft Word, Time Management, Telephone Skills, Troubleshooting, Telecommunications, Team Leadership, Sales, Leadership

Education
Full Sail University   2015 — 2017
Mobile Application Developement, 4.0

Jessie Walsh Jessie Walsh Miami, Florida Details
Jessie Walsh's Alorica Experience May 2013 - June 2013
Job Recording Artist/Freelancer
Industry Music
Experience
Catholic Health Services  July 2013 - August 2013
Alorica   May 2013 - June 2013

Skills
Music Production, Customer Service, Songwriting, Editorial Photography, Visual Arts, Computer Repair, Computer Maintenance, Studio Recording, Logic Pro, Pro Tools, Music, Event Planning

Education
Full Sail University   2013 — 2015
Bachelor of Science (B.S.), Recording Arts, Alumni

Miami Dade College   2012 — 2013
Psychology

Robert Morgan Educational Center   2008 — 2012
High School Diploma, Visual & Performing Arts

Aisha Z. Halliburton Aisha Z. Halliburton Greater Atlanta Area Details
Aisha Z. Halliburton's Alorica Experience July 2010 - March 2013
Job Artist of Presentations
Industry Retail
Experience
The Home Depot Kennesaw Contact Center   August 2014 - Present
Halliburton & Associates   December 1992 - Present
The Home Depot Kennesaw Contact Center   January 2014 - August 2015
Halliburton & Associates   September 1993 - August 2015
The Home Depot  March 2013 - December 2013
Alorica   July 2010 - March 2013
Sterling Jewelers  May 2008 - October 2008
Helzberg Diamond   September 2007 - August 2008
Dillards  September 2002 - October 2005
Zale Jewelers  November 2002 - September 2003

Skills
Customer Service, English, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Budgets, Retail, Strategic Planning, Photoshop, Negotiation, Fashion, Windows, Visual Merchandising, Teamwork, Time Management, Merchandising, Inventory Management, Team Building, Cashiering, Telephone Skills, Project Planning, Troubleshooting, Loss Prevention, Retail Sales, Store Management, Store Operations, Inventory Control, Data Entry, Sales, Planograms, POS, Profit, Customer Experience, P, Pricing, Trend Analysis, Call Centers, Employee Training, Training, Customer Satisfaction, Hiring, Sales Management, Team Leadership, Management, Performance Management, Leadership, Coaching, Recruiting

Education
Walden University   2015 — 2019
Bachelor of Science (BS), Health/Health Care Administration/Management

Gwinnett College-Lilburn   2011 — 2012
Null, Computer Science

Georgia Perimeter College   2002 — 2004
Null, Sociology, 4.0

Georgia Perimeter College   1994 — 1997
Design and Applied Arts, 4.0

Leilani Armstrong Leilani Armstrong Fresno, California Area Details
Leilani Armstrong's Alorica Experience January 2015 - March 2015
Job A motivated professional offering a strong background in customer service.
Industry Hospital & Health Care
Experience
In Home Supportive Services  July 2006 - Present
Alorica   January 2015 - March 2015

Education
Fresno City College   2005 — 2007
General Studies

Central High   2001 — 2005
High School, All subjects, na

Amber Redmond Amber Redmond Atlanta, Georgia Details
Amber Redmond's Alorica Experience April 2014 - October 2014
Job Sales Associate and Cashier at Target
Industry Retail
Experience
Target  April 2015 - Present
Maggiano's Little Italy  November 2014 - April 2015
Alorica   April 2014 - October 2014
jcpenney  November 2011 - October 2014
Walmart  January 2010 - November 2011

Skills
Customer Service, Call Centers, Retail, Customer Engagement, Customer Satisfaction, Clerical Work, Office Administration, Typing

Education
Georgia Perimeter College   2011 — 2014
Business Administration and Management, General

Stanley Romulus Stanley Romulus Miami, Florida Details
Stanley Romulus's Alorica Experience April 2014 - September 2015
Job MidSenior level Manager
Industry Telecommunications
Experience
Sears Home Improvement Products  October 2015 - Present
Alorica   April 2014 - September 2015
Alorica   April 2013 - April 2014
Alorica   January 2010 - April 2013

Skills
Training, Management, Call Centers, Vendor Management, Team Leadership, Team Management, Leadership, Process Improvement, Coaching, Customer Satisfaction, Quality Assurance, Team Building, Performance Management, Customer Service, Employee Relations, Leadership Development, Onboarding, Employee Engagement, Sales, Employee Training, Recruiting, Outsourcing, CRM

Education
Florida International University   2012 — 2014
Bachelor of Arts (B.A.), Psychology

Kong Xiong Kong Xiong Fresno, California Area Details
Kong Xiong's Alorica Experience May 2012 - November 2012
Job Program Recreational Director at Rivendell Community Inc.
Industry Nonprofit Organization Management
Experience
Rivendell Community Inc.   November 2014 - Present
Retail Imaging  November 2012 - July 2013
Alorica   May 2012 - November 2012
Professional Exchange Service Corporation  October 2010 - February 2011

Skills
Customer Satisfaction, Call Centers, Customer Service, Computer Hardware, Troubleshooting, Digital Photography, Customer Experience, Team Leadership, Sales, Training, Photography, Technical Support, Printers, Microsoft Office, Photoshop, Management, Hardware, Team Building, Leadership, Writing, Data Entry, Team Management

Education
Fresno Pacific University   2001 — 2006
Bachelor of Arts (BA)--Pending due to disability, Biblical and Religious Studies

Fresno Pacific University

Eran Ellerbeck Eran Ellerbeck Dublin, California Details
Eran Ellerbeck's Alorica Experience December 2006 - October 2007
Job Inside Sales Representative at Graybar
Industry Telecommunications
Experience
Graybar  August 2014 - Present
Sioux City Wintronic   May 2011 - July 2014
Best Buy  October 2009 - May 2011
Long Lines  2007 - 2008
Alorica   December 2006 - October 2007

Skills
Sales, Customer Service, Microsoft Office, Inventory Management, Sales Management, Direct Sales, Retail, Customer Satisfaction, Social Networking, Time Management, Merchandising, Teamwork, Salesforce.com, Account Management, Team Leadership, Leadership, Customer Experience, Team Building, Microsoft Excel, Microsoft Word, PowerPoint, Retail Sales, Marketing, Social Media, Sales Operations, Wireless, Fiber Optics, Power Supplies, Home Theater, Low Voltage, Batteries, LED lighting systems, Racking, HDMI, CCTV, Telecommunications, Telephony, Audio Engineering, Training, Soldering, Component Repair

Education
Full Sail University   1997 — 1998
Associate of Science (A.S.), Recording Arts Technology/Technician

Nathan Rentas Nathan Rentas Lehigh Acres, Florida Details
Nathan Rentas's Alorica Experience 2006 - 2006
Job Librarian at The GEO Group, Inc.
Industry Entertainment
Experience
The GEO Group, Inc.   February 2014 - Present
Corrections Corporation of America  October 2012 - February 2014
Superior Fence and Rail  May 2012 - July 2012
Swamp Water Cafe   June 2011 - December 2011
Oceanboy Farms Inc   2007 - 2007
Alorica   2006 - 2006

Skills
Excel, Creative Writing, Presentation Development, Customer Service, PowerPoint, Video Editing, People Skills, Social Media, Public Relations, Troubleshooting, Microsoft Excel, Facebook, Data Analysis, Microsoft Office, Editing, Data Entry, Time Management, Social Networking, Leadership, Event Planning, Critical Thinking, Teamwork, Microsoft Word

Education
Full Sail University   2009 — 2011
Bachelor of Science (B.S.), Entertainment Business

Darren Pointer Darren Pointer Fort Myers, Florida Area Details
Darren Pointer's Alorica Experience January 2015 - March 2015
Job System engineer at Golden Tech IT Solutions
Industry Information Technology and Services
Experience
Golden Tech - IT Solutions  March 2015 - Present
Alorica   January 2015 - March 2015
Unisys  April 2014 - October 2014
H&R Block  January 2007 - April 2014
Interop Technologies  January 2002 - May 2006

Skills
Technical Support, Windows Server, Troubleshooting, Linux, Active Directory, Networking, VMware, Disaster Recovery, SQL, Windows 2003 server, Windows 2008 Server, Microsoft Exchange, IIS, windows 7, windows 8, windows 10, Help Desk Management, Perl, HTML, Java, JavaScript, PHP, Red Hat Linux, CentOS, Python, MySQL, Database Replication, System Administration, Windows System..., Time Matters support, Microsoft Office..., Custom software...

Education
Florida SouthWestern State College   2007 — 2008
Computer Systems Networking and Telecommunications

Hodges University   2000 — 2001
Computer Science and Network Administration

Florida SouthWestern State College   1995 — 1996
Computer Science

Jacob Pyle Jacob Pyle Fresno, California Area Details
Jacob Pyle's Alorica Experience October 2013 - June 2014
Job .
Industry Automotive
Experience
Valvoline Instant Oil Change  June 2014 - Present
Dos Okies Property Maintenance   May 2013 - Present
Fresno County Private Security   September 2011 - October 2014
Alorica   October 2013 - June 2014
CVS Caremark Corporation  May 2012 - September 2012
Turner Security  April 2010 - March 2011

Skills
Event Security, Private Security, Manned Guarding, Protective Security, Crime Prevention..., Personnel Security, Security, Glock, Crowd Control, Security Training, Security Event..., Certified Protection..., Handgun, Physical Access Control, Security+, Mobile Patrol, Personal Security, Workplace Violence, Patrol, Cpr Certified, Pharmacy, Public Safety, Guarding, VIP Protection, Staff Supervision, Security Awareness, Protective Services, HIPAA, Building Security, Drug Recognition, Asset Protection, Pharmacy Automation, Armed, Verbal De-escalation, Conflict Resolution, Physical Security, Customer Service, Security Incident, Surveillance, Security Investigations, Travel Security, Physical Security..., AED, ASIS, Surveillance Detection, Supervisory Skills, First Responder, Pistol, Microsoft Office, Public Speaking

Education
Fresno City College   2011 — 2015
Biology, General

Institute of Technology   2010 — 2011
Pharmacy Technician Certification, Pharmacy Technician/Assistant

Tyrone Keith Pelzer Jr Tyrone Keith Pelzer Jr Dallas/Fort Worth Area Details
Tyrone Keith Pelzer Jr's Alorica Experience April 2012 - October 2012
Job Store Manager for Dolphin Mobile
Industry Consumer Services
Experience
Cricket Wireless  November 2014 - February 2015
West Corporation  September 2011 - November 2012
Alorica   April 2012 - October 2012
Contemporary Services Corporation  September 2009 - September 2011
C5 Youth Foundation  May 2008 - August 2008
Boston Culinary Group  June 2007 - March 2008
Walt Disney World  June 2006 - August 2006

Skills
PC maintenance, Customer Service, Troubleshooting, Call Center, Windows 7, Windows 95, Windows XP Professional, Short Sales, Sales Support, Inside Sales, Hardware Support, Software Installation, Social Networking, Social Media, Social Media Marketing, Data Entry, Transportation, Monorail, Typing, XP, Leadership, Networking, Training, Event Management, Call Centers, Time Management, Computer Maintenance, Team Building, Windows XP, Public Speaking, Sales, Event Planning, Microsoft Office, Management, Public Relations, Marketing

Education
Full Sail University   2006 — 2007
Recording Arts

Devry University   2006 — 2006
Business Administration

Alyssa Jenae' Douglas Alyssa Jenae' Douglas Greater Atlanta Area Details
Alyssa Jenae' Douglas's Alorica Experience November 2010 - May 2012
Job Journalism Student
Industry Consumer Services
Experience
Outcomes Health Information Solutions  March 2014 - Present
Convergent outsourcing  October 2012 - March 2014
Alorica   November 2010 - May 2012

Skills
Microsoft Word, Customer Service, PowerPoint, Teamwork, Retail, Data Entry

Education
Georgia Perimeter College   2014 — 2017
Associate's Degree, Communication, Journalism, and Related Programs, 3.33

sarah Crouse sarah Crouse Fresno, California Details
sarah Crouse's Alorica Experience June 2012 - April 2013
Job Student at Fresno City College
Industry
Experience
Alorica   June 2012 - April 2013
Ace Parking  January 2011 - May 2012
Walgreens  October 2009 - December 2010

Education
Fresno City College   2013 — 2015
Associate's Degree, Psychology

Asia Smith Asia Smith Fresno, California Area Details
Asia Smith's Alorica Experience June 2013 - August 2013
Job Peace Corps Ghana Health Extension Volunteer
Industry International Trade and Development
Experience
Peace Corps  February 2015 - Present
California Health Sciences University (CHSU)   August 2014 - February 2015
Alorica   June 2013 - August 2013
Baskin Robbins  June 2011 - August 2012

Skills
Microsoft Office, Economic Development, International Economics, Economics, Customer Service, Social Media, Academic Advising, Academic Tutoring, Product Marketing, Communication, Teamwork, Public Speaking

Education
University of California, Merced   2012 — 2014
Bachelor's Degree, Economics, 3.6

Thammasat University   2013 — 2013
Bachelor's Degree, Economics

Fresno City College   2011 — 2012

Douglas Zimmer Douglas Zimmer Kissimmee, Florida Details
Douglas Zimmer's Alorica Experience September 2014 - Present
Job Marketing Director at American Courage Marketing Group
Industry Marketing and Advertising
Experience
Alorica   September 2014 - Present
American Courage Marketing Group   February 2002 - Present
Orange Lake Resorts, Holiday Inn Club Vacations  January 2014 - September 2014
Summer Bay Resort  September 2010 - October 2013
Wyndham Vacation Ownership  January 2007 - September 2010
American Courage Marketing Group   September 2005 - December 2006
Mears Transportation Group  September 2004 - September 2005
DDC Tours & Guest Services, Inc   November 1991 - August 2004

Skills
Over 20 years of..., Excellent verbal..., Ability to establish..., Proven ability to meet..., Strong telephone and..., Goal-oriented..., Extremely productive in..., Sales, Customer Service, Marketing, Marketing Strategy, Customer Satisfaction, Team Building, New Business Development, Ability to cold-call..., Negotiation, Direct Sales, Account Management, Management, Strategic Planning, Business Development, Event Management, Advertising, Public Relations, Public Speaking, Hospitality, Recruiting, Training, Team Leadership, Coaching, Business Analysis, Operations Management, Customer Retention, Time Management, Microsoft Office, Microsoft Excel, Microsoft Word, Email Marketing, WordPress, Blogging, Employee Training, Call Centers, Family Vacations, Promotions, Internet Entrepreneur, Online Marketing, Personal Development, Motivation, Independence, Consulting

Education
Gannon University   1977 — 1979
Master of Science (MS), Microbiology, General

Gannon University   1973 — 1977
Bachelor of Science (BS), Biology / Chemistry double major

Russ Reed Russ Reed San Luis Obispo, California Details
Russ Reed's Alorica Experience 2011 - 2012
Job Account Specialist at TekTegrity, Inc.
Industry Information Technology and Services
Experience
TekTegrity, Inc.   March 2013 - Present
Alorica   2011 - 2012
Willow International College   2010 - 2011
SMG  2007 - 2010

Skills
Quote Preparation, ConnectWise, Dell Computers, Technical Support, Advanced Microsoft Word..., Computer Repair, Hardware, Troubleshooting, Windows 7, Operating Systems, Software Installation, Leadership

Education
Fresno City College   2009 — 2012
Computer Science

State Center Community College District Clovis   2010 — 2011
Ceritfication, Computer / Network Support Technician

Joseph L. Jefferson Joseph L. Jefferson Miami, Florida Details
Joseph L. Jefferson's Alorica Experience August 2012 - November 2012
Job Assistant Store Manager at Abercrombie & Fitch
Industry Financial Services
Experience
Abercrombie & Fitch  September 2014 - Present
Primerica  July 2013 - July 2014
Alorica   August 2012 - November 2012
Synovate  May 2008 - October 2008

Skills
Communication, Team-oriented, Goal Oriented, Leadership, Interpersonal Skill, Mathematics, Crunching Numbers, Microsoft Office, Sales Operations, Management, Networking, Finance, Teamwork, Sales, Access, Customer Service, Time Management, Marketing, Strategic Planning, Team Leadership, Microsoft Word, Microsoft Excel, PowerPoint

Education
Florida International University - College of Business Administration   2013 — 2014
Master of Business Administration (M.B.A.), Finance and Financial Management Services, GPA: 3.5

Webber International University   2009 — 2012
Bachelor of Science (BS), Business Administration and Management, General, GPA: 3.2

Coral Reef   2005 — 2009
Legal and Public Affairs- Criminal Justice, GPA: 3.9

W. Thomas Freeman, J.D. W. Thomas Freeman, J.D. Colorado Springs, Colorado Area Details
W. Thomas Freeman, J.D.'s Alorica Experience July 2015 - Present
Job Technical Support Team Manager at Alorica
Industry Information Technology and Services
Experience
Alorica   July 2015 - Present
Alorica   September 2014 - Present
Corporate Communications, Public Relations Leadership in the Colorado Springs, Colorado Area   2013 - Present
WTF Communications & Consulting   December 2011 - Present
Reed Elsevier - LexisNexis  January 2001 - November 2011
Freeman, Freeman & Assoc., P.C.   1986 - 2001

Skills
Training, Leadership, Change Management, Public Relations, Management, Editing, Public Speaking, Quality Assurance, Legal Writing, Criminal Law, Employee Training, Corporate Communications, Time Management, Fundraising, Software Documentation, Data Analysis, Mentoring, Coaching, Competitive Analysis, Content Management, Strategy, Negotiation, Budgets, Team Leadership, Content Development, Government, Analytics, Human Resources, Analysis, Strategic Planning, Arbitration, Contract Negotiation, Problem Solving, Program Management, Consulting, Internal Communications, Research

Education
New Horizons Computer Learning Center of Colorado   2013 — 2014
CompTIA Certifications: A+, Network+, Security+; ITIL v3 Foundations / ITSM, Information Technology Service Management

The John Marshall Law School   1972 — 1975
J.D., Law

Franklin College   1967 — 1971
B.A., Political Science and History

Indianapolis Arlington High School   1963 — 1967
High School Diploma, history, polotical science

Anderson C. Elridge, III Anderson C. Elridge, III Miami/Fort Lauderdale Area Details
Anderson C. Elridge, III's Alorica Experience September 2009 - December 2011
Job Anderson Consulting Services
Industry Facilities Services
Experience
Anderson Consulting Services   April 2014 - Present
Florida Memorial University National Alumni Association   June 2008 - January 2014
Alorica   September 2009 - December 2011
Alpha Phi Alpha Fraternity, Inc.   January 2008 - December 2011
PRC  March 2002 - October 2009
Friends of the Children, Inc   1996 - 2002
Montinari Clinical School   1986 - 1996

Skills
Leadership, Management, Sales Operations, Marketing, Coaching, Customer Satisfaction, Customer Service, Time Management, Leadership Development, Training, Public Speaking, Team Building, Community Outreach, Event Planning, Fundraising, Government, Microsoft Excel, Microsoft Office, Microsoft Word, Nonprofits, Outlook, Program Management, Social Media Marketing, Social Networking, Staff Development, Strategic Planning, Team Leadership

Education
Florida Memorial College   1979 — 1984
BS, Education

Joyce Collins Joyce Collins West Palm Beach, Florida Area Details
Joyce Collins's Alorica Experience January 2000 - December 2003
Job Guardiamship/CNA Financial
Industry Professional Training & Coaching
Experience
Insurance of America   February 2012 - Present
Joe Hanley's Tree Trimming   June 2012 - October 2013
1-800 CONTACTS  December 2003 - January 2012
Alorica   January 2000 - December 2003

Skills
Microsoft Excel, Microsoft Office, Bookkeeping, Accounts Payable, Sales, Auditing, Coaching, Quality Assurance, QuickBooks, Social Media, Time Management

Education
Florida State University   1984 — 1987
Bachelor of Science (BS), Purchasing, Procurement/Acquisitions and Contracts Management

Palm Beach State College   1982 — 1984
Associate of Arts (A.S.), Business Administration and Management, General

Shannon B Caldwell Shannon B Caldwell Fort Myers, Florida Details
Shannon B Caldwell's Alorica Experience January 2011 - May 2012
Job Information Technology Professional
Industry Information Technology and Services
Experience
Link Construction   October 2013 - Present
Alorica Inc.  July 2013 - September 2013
School of Communication Science and Speech Disorders   January 2012 - December 2012
Alorica   January 2011 - May 2012
GRC Properties   December 2008 - December 2010
The Edison Restaurant   April 2008 - December 2008
Leapin Lizard Bar & Grille   March 2005 - April 2008
Fiddlesticks Country Club  January 1997 - January 2005

Skills
Windows, Microsoft Office, Jonas, Logistics, Database Management, Access, PowerPoint, Visio, Microsoft Publisher, Apple, Ubuntu, HIPAA Certified, Camtasia, HIPAA, Microsoft Project, Mac OS X, MySQL, Wordpress, OS X, Database Admin, MS Project, Networking, Technical Support, Project Management, Healthcare Information..., Information Technology, Troubleshooting, Windows 7, SharePoint, Management, System Administration, Databases, Windows Server, Computer Hardware, Active Directory, Customer Service, Operating Systems, Microsoft SQL Server, Network Administration, Technical Writing, Network Security, Disaster Recovery, Microsoft Exchange, CSS, Security, Database Administration, Java, Wireless Networking, Servers, JavaScript

Education
Florida State University   2011 — 2012
BS, Information Technology

Edison State College   2008 — 2010
Associates of Arts Degree received 2010, Information Technology

College of thick grey matter   1915 — 2006
Earth survival 8, How to live and dodge overly zealos poppa alive to share

Shawn Rhodewalt Shawn Rhodewalt Reno, Nevada Details
Shawn Rhodewalt's Alorica Experience February 2015 - July 2015
Job Solution Provider
Industry Information Technology and Services
Experience
Alorica   February 2015 - July 2015
Gold Rush Taxi LLC   June 2014 - September 2014
DreamFire Services   February 2008 - February 2014
Devine Porfolio   January 2013 - December 2013
Apple Bees  August 2013 - 2013
OverCome Fitness Center   2009 - 2011
Apple Bee's Bar and Grill   January 2008 - September 2008
Taco Bell  May 2007 - January 2008
Kent Aquatics   May 2006 - December 2006

Skills
Marketing, Entrepreneurship, Social Media Marketing, Social Networking, Project Management, Advertising, Constant Contact, Google Apps, QuickBooks, Microsoft Word, Microsoft Excel, Microsoft Access, Information Technology, Office Equipment, Promotions, Small Business, Research, Online Marketing, Event Planning, Web Design, Event Management, Email Marketing, Marketing Communications, Fundraising, Business Planning, Marketing Strategy, Management, Website Development, Mobile Marketing, Adobe Acrobat, Public Relations, Account Management, Team Building, Strategic Planning, Training, Sales, E-commerce, Retail, Human Resources, Social Media, Facebook, Web Marketing

Education
Folsom Lake College   2007 — 2014
Associate of Arts (AA), Business, Small Business Management/Entrepreneurship

Folsom Lake College   2007 — 2014
Associate of Arts (A.A.), Management

Folsom Lake College   2007 — 2010
Project Management Certificate of Achievement, Project Management

Folsom Lake College   2007 — 2010
Small Business Management/Entrepreneurship Certificate of Achievement, Entrepreneurial and Small Business Operations

Ponderosa High School   2003 — 2007
High School Diploma

Valerie Abraham Valerie Abraham Miami, Florida Details
Valerie Abraham's Alorica Experience 2004 - Present
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
Alorica   2004 - Present

Education
Florida International University

M Majella Deane M Majella Deane Miami/Fort Lauderdale Area Details
M Majella Deane's Alorica Experience February 2014 - Present
Job Business Systems Analyst at Alorica
Industry Education Management
Experience
Alorica   February 2014 - Present
Linedata Capitalstream   October 2012 - February 2014
gMed  February 2011 - October 2012
MJM Consulting  2008 - October 2012
Cheney Brothers, Inc.   2009 - 2010
ExecuTrain  January 2007 - September 2009
ABN AMRO  February 2003 - October 2004
ABN AMRO Mortgage Group  February 2003 - October 2004
Fiserv  August 1998 - February 2003
Comprehensive Health Services  September 1996 - August 1998

Skills
Visio, Mortgage Lending, Team Building, Instructor-led Training, Operations Management, Business Analysis, Strategic Planning, Project Management, Leadership, Technical Writing, Instructional Design, Program Management, Training, Budgets, Project Planning

Education
Florida Institute of Technology   1992 — 1993
MS, OR

University of the West Indies, St. Augustine Campus   1986 — 1989
BS, Mathematics

St Joseph's Convent   1978 — 1985

Herbert Muller Herbert Muller Miami/Fort Lauderdale Area Details
Herbert Muller's Alorica Experience February 2006 - Present
Job Account Manager
Industry Consumer Services
Experience
Alorica   February 2006 - Present

Education
Florida International University   2001 — 2003
BA, Business Administration

Kristine Lamey Kristine Lamey Miami/Fort Lauderdale Area Details
Kristine Lamey's Alorica Experience 2007 - Present
Job Hyperion Financial Systems Admin
Industry Financial Services
Experience
Lennar  July 2015 - Present
Alorica   2007 - Present
Alorica   December 2007 - June 2015
Bacardi  August 2006 - December 2007
Lennar  2006 - 2006
Comcast  2001 - 2005

Skills
Essbase, Hyperion Planning, Hyperion Enterprise, Financial Planning, Finance, Forecasting, Financial Reporting, Business Intelligence, Business Analysis, Process Improvement, Analysis, Hyperion, PeopleSoft, Strategic Financial..., Vendor Management, Business Process..., Management, Outsourcing

Education
Florida International University   2001 — 2003
MBA, Business Administration, Management and Operations

Penn State University   1987 — 1991
BS, Journalism/History

Melissa Faye Berens Melissa Faye Berens San Diego, California Details
Melissa Faye Berens's Alorica Experience September 2014 - December 2014
Job Systems Theory / Marketing Powerhouse
Industry Public Relations and Communications
Experience
Evolution Health  October 2015 - Present
Soleil Communications   June 2015 - September 2015
Alorica   September 2014 - December 2014
(Name Withheld)   October 2013 - August 2014
Wings N Things  August 2009 - March 2012
KIS Business, Inc.   February 2007 - December 2008
Kitchen Artisans, Inc.   September 2006 - February 2007
Clutch Creative   May 2004 - September 2006

Skills
Marketing Communications, Marketing, Social Media, Project Management, Management, Program Management, Marketing Strategy, Product Development, Strategic Planning, Public Relations, Administration, Customer Service, Communication, Leadership, Media Relations, Press Releases, Market Research, Social Networking, Proposal Writing, Community Organizing, Online Marketing, Newsletters, Nonprofits, Critical Thinking, Creative Writing, Grassroots Organization, Cross-functional Team..., Social Commentary, Political Commentary, Community Building, Community Emergency..., Online Research, Non-fiction Writer, Civil Liberties, Preparedness, Disaster Response, Social Media Marketing, Blogging, Commentary, Sustainability, Permaculture, Research, Liberty, Social Sustainability, Sustainability Education, Article Creation, Disaster Recovery, Microsoft Office, Training, Sales

Education
Georgia Institute of Technology   2002 — 2005
Science, Technology, & Culture

Middle Georgia State College   2000 — 2002
Associate of Arts (AA), Education

Middle Georgia State College   2000 — 2002
Associate of Science (AS), General Studies

Montgomery County High School   1998 — 2002

Chauncey Gainer Chauncey Gainer Miami/Fort Lauderdale Area Details
Chauncey Gainer's Alorica Experience January 2014 - March 2015
Job Relationship Manager at SkyBank Financial
Industry Human Resources
Experience
Alorica   January 2014 - March 2015
SkyBank Financial  July 2013 - December 2013
Alphastaff  January 2007 - January 2013
AlphaStaff Group, Inc.   January 2007 - January 2013
Rewards Network  June 1996 - July 2005

Skills
Employee Benefits, Customer Service, Benefits Administration, Employee Relations, Workers Compensation, Unemployment Claims, Payroll, Human Resources, PEO, ADP Payroll, FMLA, HRIS, Onboarding, Performance Management, New Hire Orientations, COBRA, Insurance, Employment Law, Personnel Management, Change Management, Applicant Tracking..., Open Enrollment, HR Policies, 401k, HR Consulting, Employee Handbooks, SPHR, Legal Compliance, Job Descriptions, Workforce Planning, Talent Management

Education
Florida International University   1986 — 1990
B.A., Liberal Studies

Buddy Johnson Buddy Johnson Miami/Fort Lauderdale Area Details
Buddy Johnson's Alorica Experience October 2010 - September 2012
Job Cloud Infrastructure Manager at Ultimate Software
Industry Information Technology and Services
Experience
Ultimate Software  November 2012 - Present
Alorica   October 2010 - September 2012
PRC  October 1997 - October 2010
Precision Response Corporation  October 1997 - October 2010
G.M. Selby & Associates   1996 - 1998
G.M. Selby & Associates   1996 - 1998

Skills
Vendor Management, Call Center, Disaster Recovery, Data Center, Process Improvement, BPO, Cloud Computing, Outsourcing, Active Directory, Project Management, VoIP, Avaya, Troubleshooting, Business Analysis, Servers, Telecommunications, Program Management, SaaS, Change Management, Microsoft Exchange, VMware Infrastructure, NICE Call Recording, Verint Call Recording, RightFax, Openfire, EMC Celerra, EMC Storage Solutions, Clariion, Symantec Endpoint..., Solaris 8/9/10, IBM Servers, Dell PowerEdge Servers, HP Proliant, EMC Networker, Symantec Backup, Enterprise Vault, Dell PowerVault, SDLC, PCI Standards, HIPAA, SAS70, Citrix, Enterprise Storage, SOX Compliancy, Iso 9000, Datacenter..., Data Center Design, Microsoft Operating..., IT Leadership

Education
Florida International University - College of Business

Sarah Sterling Sarah Sterling Miami/Fort Lauderdale Area Details
Sarah Sterling's Alorica Experience December 2009 - Present
Job Corporate Trainer at Alorica
Industry Professional Training & Coaching
Experience
Alorica   December 2009 - Present
Dale Carnegie Training  January 2007 - Present

Skills
Executive Coaching, Employee Engagement, Talent Management, Performance Management, Employee Relations, Recruiting, Career Development, Succession Planning, Change Management, Career Management, Conflict Resolution, Outplacement, Strategic Planning

Education
Florida International University   2008 — 2008
Master's, Human Resource Management

Yoga Teacher Training

Farah Hosein Farah Hosein Miami/Fort Lauderdale Area Details
Farah Hosein's Alorica Experience September 2008 - Present
Job Systems Analyst
Industry Telecommunications
Experience
Alorica   September 2008 - Present
University of Miami  March 2007 - September 2008
The Brand Institute   September 2005 - February 2007
Genworth  May 2004 - August 2004
Miami-Dade Community College  September 2000 - October 2002

Skills
Access, Program Management, ERP, Training, Human Resources, Analysis, Databases, Cross-functional Team..., Team Building, Interviews

Education
Florida International University
Bachelor, International Business Administration

Susan Neshick Susan Neshick Miami, Florida Details
Susan Neshick's Alorica Experience May 2014 - Present
Job Management Professional
Industry Executive Office
Experience
Alorica   May 2014 - Present
Doctor's Office  May 2013 - February 2014
Mutiny Hotel   September 2010 - May 2012
Miami International Festival   January 1993 - January 2004
Survivors of the Shoah Visual History Foundation  January 1994 - January 1998
CenTrust Bank  January 1988 - January 1991
Professional Bancorp Mortgage Company   January 1986 - January 1988

Skills
Budgeting, Customer Service, Planning, Teamwork, Editing, Customer Relations, Microsoft Office, Problem Solving, Budgets, Budget Process, Microsoft Excel, Hospitality Industry, Loans, Microsoft Word, Project Management, Newsletters, Organization, Office Administration, Office Management, Proofreading, PowerPoint, Volunteer Management, Project Planning, Event Planning, Public Relations, Social Networking, Marketing, Event Management, Hospitality, Management, Marketing Strategy, Strategic Planning

Education
Florida International University
MPA, Public Administation

University of Florida
BA, Communications & English

Florida International University
Master of Public Administration, Business & Organizational Science

University of Florida
Bachelor of Arts, Education

Daniel Raya Daniel Raya Fresno, California Details
Daniel Raya's Alorica Experience June 2015 - Present
Job Customer Service Representative at Alorica
Industry Media Production
Experience
Alorica   June 2015 - Present
Electronic Recyclers International, Inc.   November 2014 - December 2014
Hobb's Grove Haunted House   October 2012 - November 2014
Center for Multicultural Cooperation  August 2007 - August 2014
Spirit Halloween  September 2013 - October 2013
Greenheart Entertainment   January 2011 - January 2013
5th Realm Haunted House   September 2007 - October 2011
Fright Night Scream Park   July 2008 - November 2010

Skills
Filming, Video Production, Final Cut Pro, Photoshop, Social Media Marketing, Social Media, Facebook, Commercials, Documentaries, Graphic Design, YouTube, Acting, Scaring, Supervising, Digital Organization, Film, DJ, Social Networking, Web Design, Video Editing, Entertainment, Media Production, Video, Film Production, Adobe Creative Suite, New Media, Film Editing, Blogging, Editing, Digital Media, Premiere

Education
Fresno City College   2010 — 2012
Graphic Design, Film

Center for Advanced Research and Technology   2008 — 2010
Multimedia Digital Video;Interactive Game Design

Bullard High School   2006 — 2010

Christopher DeOliveira Christopher DeOliveira Greater Atlanta Area Details
Christopher DeOliveira's Alorica Experience March 2006 - March 2007
Job Experienced Customer Service Representative
Industry Hospital & Health Care
Experience
Asurion  August 2012 - Present
Aetna  August 2009 - January 2010
Synovate  April 2007 - August 2009
Alorica   March 2006 - March 2007

Skills
Troubleshooting, Windows, Telephone Skills, Billing, Administration, Invoicing, System Administration, Technical Support, Customer Service, Call Centers, Software Documentation, Outlook, Windows XP, Training, Computer Hardware, Microsoft Excel, Customer Experience

Education
Fresno City College   2003 — 2005
Associate's degree, Electrical Systems Technology

Central High School   1999 — 2003
Diploma, Diploma

Ramona James Ramona James Clovis, California Details
Ramona James's Alorica Experience September 2007 - December 2013
Job HR Manager
Industry Consumer Services
Experience
Alorica   September 2007 - December 2013
Kisco Senior Living  March 2003 - July 2007
Kisco Senior Living  January 2002 - June 2005
Target  June 1999 - December 2001
Target  May 1995 - June 1999
Target  March 1988 - May 1995

Skills
Talent Management, Human Resources, Onboarding, HR Policies, Performance Management, Employee Relations, Employee Engagement, Recruiting, Talent Acquisition, HRIS, Deferred Compensation, New Hire Orientations, Benefits Administration, Workforce Planning, FMLA, Management

Education
CSU Fresno   1990 — 1994
Bachelor of Science (B.S.), Business Administration and Management, Human Resource Management

Fresno City College   1987 — 1990
Associate of Science (A.S.), Liberal Arts and Sciences/Liberal Studies

Thomas Kuebler Thomas Kuebler Greater Atlanta Area Details
Thomas Kuebler's Alorica Experience July 2014 - August 2014
Job Property/Casualty Licensed
Industry Government Administration
Experience
Alorica   July 2014 - August 2014
Alorica   January 2014 - April 2014
Alorica   November 2013 - December 2013
Virtue Marketing LLC   March 2013 - August 2013
Georgia College and State University  August 2012 - December 2012
Georgia College & State University  January 2011 - December 2012
Georgia College and State University  May 2012 - August 2012
Publix Super Markets  April 2007 - April 2008

Skills
Research, Foreign Policy, Politics, Policy Analysis, Public Policy, Public Speaking, Superior written &..., Nonprofits, Community Outreach, Time Management, Budgets

Education
Georgia College and State University   2011 — 2012
Master, Public Administration

Georgia College and State University   2008 — 2010
Bachelor's, Political Science

Georgia College and State University   2008 — 2010
Bachelor of Science, Political Science

Kennesaw State University

Michele Falk Michele Falk Fresno, California Area Details
Michele Falk's Alorica Experience March 2007 - July 2010
Job Payroll Assistant
Industry Executive Office
Experience
Barracuda Networks  November 2010 - Present
Alorica   March 2007 - July 2010
Alorica   August 2006 - March 2007

Skills
Customer Service, Microsoft Excel, Troubleshooting, Microsoft Office, Human Resources, Process Improvement, Benefits Administration, Customer Satisfaction, Leadership, Research, ADP Payroll, PowerPoint, Public Relations, Payroll, Outlook, Microsoft Word, Windows 7, Vendor Management, Technical Support, Social Media, Windows, Social Media Marketing, Staff Development, Cross-functional Team..., Operations Management, Teaching, Social Networking, Event Management, Event Planning, Public Speaking, Editing, Program Management

Education
Fresno City College   2012 — 2016
Associate of Science (A.S.), Library and Information Science

Antonette Walters Antonette Walters Miami/Fort Lauderdale Area Details
Antonette Walters's Alorica Experience June 2013 - Present
Job Administrative Assisant
Industry Aviation & Aerospace
Experience
Alorica   June 2013 - Present
Miami International Airport  January 2011 - May 2011
Florida Memorial University  January 2011 - May 2011
Experiece aviation   2011 - 2011
Zip technologies   August 2007 - September 2008
Zip Technologies   December 2005 - August 2007
Anbell Agencies   January 2005 - November 2005
JNAP (Jamaica Access Point   May 2004 - December 2004
Digicel Jamaica Ltd   October 2003 - May 2004

Education
Florida Memorial College   2010 — 2013
Aeronautical Science, Aviation

MONTREY CAMPBELL-BLAND MONTREY CAMPBELL-BLAND Greater Atlanta Area Details
MONTREY CAMPBELL-BLAND's Alorica Experience January 2005 - September 2015
Job Operations Supervisor
Industry Financial Services
Experience
Alorica   January 2005 - September 2015
Convergys  December 2002 - August 2004
National Asset Management  January 1999 - December 2001
Waste Management  January 1997 - January 1999

Skills
Call Centers, Collections, Employee Relations, Employee Benefits, Account Management, Operations Management, Recruiting, Employee Training

Education
Florida Memorial College
Bachelor of Science (BS), Management Information Systems, General

Keller Graduate School of Management of DeVry University
Master's degree, Human Resources Management and Services

Rob Stange Rob Stange Fort Myers, Florida Details
Rob Stange's Alorica Experience October 2013 - Present
Job PC Tech Agent at Alorica
Industry Computer Software
Experience
Alorica   October 2013 - Present
Calusa Nature Center  May 2011 - September 2013

Education
Franciscan University of Steubenville   2010 — 2012
Master of Arts (MA), Philosophy

Illinois State University   2006 — 2009
Bachelor of Science (BS), Biology/Biological Sciences, General

Jose Marnotes Jose Marnotes Lake Mary, Florida Details
Jose Marnotes's Alorica Experience February 2012 - Present
Job Client Services Manager at Alorica
Industry Outsourcing/Offshoring
Experience
Alorica   February 2012 - Present
RCN  July 1999 - February 2012

Skills
Telecommunications, Call Center, Team Leadership, Customer Satisfaction, Workforce Management, Call Centers, Vendor Management, Customer Experience, Troubleshooting, Contact Centers, Outsourcing, BPO, Team Management, Call Center Development, Project Management

Education
Florida International University   1995 — 1999

Aisha Kadric Aisha Kadric Norcross, Georgia Details
Aisha Kadric's Alorica Experience June 2010 - Present
Job Customer Service Representative at None
Industry Information Technology and Services
Experience
Alorica   June 2010 - Present
Ashworth University  January 2009 - April 2009
Helzberg Diamonds  November 2007 - June 2008

Skills
Corporate Citizenship, Career Strategist, Legal Research, Art Education, Cost Drivers, Loss Prevention, Interior Design

Education
Georgia Perimeter College   2012 — 2015
Bachelor's degree (pending), Nursing Education

Gwinnett College-Lilburn   2009 — 2013
Associate's degree (pending), Business, Management, Marketing, and Related Support Services

Monica Tetuan Monica Tetuan Fort Worth, Texas Details
Monica Tetuan's Alorica Experience August 2007 - June 2009
Job Ranching Professional
Industry Ranching
Experience
Azle ISD  August 2011 - Present
Melody Acres Stable   January 2009 - January 2012
Kansas Juv   June 2009 - June 2011
Alorica   August 2007 - June 2009
Western Resources  January 1999 - January 2003
Kansas Gas Marketing   January 1995 - January 2001
Western Resources  January 1993 - January 1995

Skills
Customer Service, Operations Management, Accounting, Corrections, Banking, Retail, Security, Electric Utility, Natural Gas, Contract Negotiation, Marketing Research, Website Development

Education
Friends University   1999 — 2001
Master of Science (MS), Business Administration and Management, General

Washburn University   1981 — 1999
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General

Bill Kloecker Bill Kloecker Erie, Pennsylvania Details
Bill Kloecker's Alorica Experience December 2004 - Present
Job Sales/Broadcasting. Talk Radio Host.
Industry Broadcast Media
Experience
Alorica   December 2004 - Present
Connoisseur Media  August 1999 - Present
Jet Broadcasting  January 1977 - August 1999

Skills
Sales/Customer Service, Radio Broadcasting, Commercial Writing, Radio, Radio Host, Broadcast, Radio Advertising, Voice Over, Media Buying, Copywriting, Advertising, Audio Engineering, Copy Editing, Television, Media Relations, Public Relations, Facebook, Press Releases, Digital Media, Video Production

Education
Gannon University   1975 — 1981
Bachelor of Arts (BA), Communication Arts

Academy High   1971 — 1975

Nicholas Andrade Nicholas Andrade Fresno, California Details
Nicholas Andrade's Alorica Experience October 2013 - Present
Job Banking Professional
Industry Banking
Experience
Alorica   October 2013 - Present
A-L Financial   March 2010 - April 2012
Rent-A-Center  January 2009 - March 2010
Century 21 C. Watson  June 2005 - September 2008
Nissan of Clovis   September 2007 - August 2008
Bank of America  March 2000 - September 2004

Skills
Customer Service, Customer Satisfaction, Customer Retention, Cold Calling Experience, Sales Management, Sales Operations, Real Estate, Inventory Control, Inventory Management

Education
Fresno City College   2003 — 2005
Associate's degree, Business Administration and Management, General, 3.5

Broderick Coleman Broderick Coleman Greater Atlanta Area Details
Broderick Coleman's Alorica Experience October 2011 - March 2012
Job Consumer Relations Manager at P&F USA, Inc.
Industry Consumer Electronics
Experience
Allconnect  March 2015 - Present
P&F USA, Inc.   November 2013 - March 2015
FedEx  September 2013 - December 2013
Bank of America  January 2013 - May 2013
MarketSource Inc.  March 2012 - December 2012
Alorica   October 2011 - March 2012
Macy's  November 2009 - October 2011

Skills
Sales, Customer Service, Customer Oriented, Customer Satisfaction, Sales Presentations, Cold Calling, Call Center, ACSS, Brand Awareness, Sales Management, Management

Education
Georgia Perimeter College

Rodney Gay Rodney Gay Waddell, Arizona Details
Rodney Gay's Alorica Experience June 2007 - August 2007
Job Tech Support II at Valnet Communications
Industry Internet
Experience
Valnet Communications   August 2007 - Present
Alorica   June 2007 - August 2007
Chickasaw Telecom, Inc.   February 1999 - April 2003

Skills
CCNA, Cisco Technologies, Telecommunications, Customer Service, VoIP, Microsoft Certified..., Data Center, Wireless, Unified Communications, Network Security, Account Management, IVR Voice Work

Education
Friends University   1995 — 1997
Bachelor of Science (BS), Computer Science / Information Systems

Kenneth Isaacs Kenneth Isaacs Terre Haute, Indiana Details
Kenneth Isaacs's Alorica Experience December 2002 - March 2013
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
Alorica   December 2002 - March 2013

Skills
Quality Assurance, Call Centers, Quality Management, Quality Auditing, Process Improvement, Contact Centers, Metrics, Software Quality...

Education
Fresno City College   1994 — 1994

Steven Senzig Steven Senzig Miami, Florida Details
Steven Senzig's Alorica Experience August 2013 - Present
Job Client Systems Technician at US Air Force Reserve
Industry Consumer Services
Experience
US Air Force Reserve  October 2014 - Present
Alorica   August 2013 - Present
South Florida Council, Boy Scouts of America  June 2013 - July 2013

Skills
Community Outreach, Program Development, Computer Hardware..., Computer Repair

Education
Florida International University   2009 — 2012
Bachelor of Arts (B.A.), Psychology

Miami Dade College   2006 — 2008
Associate of Arts (AA)

Yaimi Arias Yaimi Arias Miami, Florida Details
Yaimi Arias's Alorica Experience October 2012 - November 2012
Job Student at Florida International University
Industry
Experience
Costa Farms  March 2013 - June 2013
Follett Higher Education Group  December 2011 - January 2013
Alorica   October 2012 - November 2012

Skills
Customer Service, Microsoft Excel, Microsoft Word, Outlook, Time Management

Education
Florida International University   2012 — 2014
Bachelor of Business Administration (BBA), International Business

Miami Dade College   2010 — 2012
Associate of Arts (AA), Business Administration and Management, General

Lonnie Fleming Lonnie Fleming Palatka, Florida Details
Lonnie Fleming's Alorica Experience July 2013 - Present
Job Telecommunications Representative at Alorica
Industry Outsourcing/Offshoring
Experience
Alorica   July 2013 - Present
Caraustar  June 2010 - June 2012
Kangaroo Express, an operating trade name of The Pantry, Inc.   November 2004 - January 2006

Skills
Computer Proficiency, Computer Repair, Computer Maintenance, Precision Measuring, Cashiering, Management, Forklift Operator

Education
Florida State University   2013 — 2015
Bachelor of Science (BS), Computer Science

St. Johns River Community College   2011 — 2013
Associate of Arts (AA), Computer Science

Tyler Bontrager Tyler Bontrager Greer, South Carolina Details
Tyler Bontrager's Alorica Experience June 2013 - December 2013
Job Line Lead at F.S. Fehrer Automotive GmbH
Industry Outsourcing/Offshoring
Experience
F.S. Fehrer Automotive GmbH   February 2014 - Present
Alorica   June 2013 - December 2013

Skills
BPO, Customer Service, Call Centers, Customer Satisfaction, Microsoft Excel, Training, Microsoft Word, Team Leadership, Sales, Leadership, Process Improvement

Education
Full Sail University   2015 — 2017
Bachelor of Science (B.S.), Sports Marketing and Media

Britton-Macon Area High School   2005 — 2009
High School Diploma

Ashley Lynn Evans Ashley Lynn Evans Fresno, California Details
Ashley Lynn Evans's Alorica Experience October 2013 - Present
Job Retail Professional
Industry Retail
Experience
Alorica   October 2013 - Present
Royale Inc.   2012 - 2013

Skills
Microsoft Word, PowerPoint, Microsoft Excel, Adobe Acrobat, Photoshop, C++, Visual Basic, Avid Media Composer, POS, Sales, Cash Register, Complaints, Inventory Management, Customer Service, Customer Satisfaction, Long-term Customer..., Customer Retention, Employee Training

Education
Fresno City College   2011 — 2013
Bachelor of Arts (BA), Cinematography and Film/Video Production, junior

Sunnyside High School   2010 — 2011
High School Diploma, General Studies

Rezso Magashazy Rezso Magashazy Hollywood, Florida Details
Rezso Magashazy's Alorica Experience 2001 - 2013
Job Computer Support Specialist
Industry Outsourcing/Offshoring
Experience
Alorica   2001 - 2013

Education
Florida State University
Bachelor's degree

Marcellous Dilworth Marcellous Dilworth Fresno, California Details
Marcellous Dilworth's Alorica Experience September 2012 - Present
Job customer service representative at Alorica
Industry Outsourcing/Offshoring
Experience
Alorica   September 2012 - Present
Foster Farms  February 2012 - September 2012

Education
Fresno City College   2007 — 2007
Computer information Technology

Edison High   2003 — 2007

Erika Cook Erika Cook Mobile, Alabama Details
Erika Cook's Alorica Experience June 2009 - August 2011
Job Public Safety Dispatcher
Industry Public Safety
Experience
Mobile County Sheriff's Office  November 2014 - Present
Pilot Catastrophe Service  August 2011 - November 2014
Alorica   June 2009 - August 2011
SHOE SHOW, INC.   July 2008 - January 2009

Skills
Customer Service, Customer Oriented, Customer Satisfaction, Microsoft Office, Microsoft Word, Microsoft Excel, Typing, Data Entry, Office Equipment, Front Office, Insurance, Property & Casualty..., Retail, Cashiering

Education
Fort Hays State University   2014 — 2017
Bachelor of Technology (B.Tech.), Web Development

Erica Holly Erica Holly Clovis, California Details
Erica Holly's Alorica Experience November 2010 - August 2012
Job Mechanical Drafter at Serpa Packaging Solutions
Industry Mechanical or Industrial Engineering
Experience
Serpa Packaging Solutions  November 2014 - Present
Elliott Manufacturing  August 2012 - September 2014
Alorica   November 2010 - August 2012
Weir Minerals Floway Pumps  April 2010 - October 2010
Elliott Manufacturing  June 2007 - February 2009
DPS Telecom  October 2006 - February 2007
Patton Air Conditioning   June 2005 - October 2006

Skills
Sheet Metal, Engineering, Management, Lean Manufacturing, AutoCAD

Education
Fresno City College   2004 — 2012
AS, AA, certification, Drafting, Mathematics, Business

Terri Ann Belanger Terri Ann Belanger Maitland, Florida Details
Terri Ann Belanger's Alorica Experience March 2005 - July 2011
Job Inside Sales Representative at Vantage Payroll and HR Services Inc.
Industry Accounting
Experience
Diversified Exposure Inc   April 2013 - Present
Sprint  October 2011 - September 2012
Alorica   March 2005 - July 2011
Phase One Employment Service   March 1992 - March 2005

Skills
Management, Training and..., Team Leadership, Cross-functional Team..., Team Building, Sales Management, Sales Operations, CRM, Sales, Customer Satisfaction, Salesforce.com, Lead Generation, Team Motivation, Recruiting, Customer Service, New Business Development, Account Management, Marketing, Marketing Strategy, Microsoft Office, Leadership, Business Development, Sales Process, B2B, Acquisitions

Education
Florida State University
Special Education

Orlando College
Interior Design

Austin Au Austin Au Fort Myers, Florida Area Details
Austin Au's Alorica Experience June 2014 - November 2014
Job
Industry Computer Hardware
Experience
Alorica   June 2014 - November 2014
YMCA  June 2011 - July 2011

Skills
CompTIA A+, CompTIA Network+, Microsoft Certified..., Microsoft Certified..., Microsoft Office Master...

Education
Florida SouthWestern State College   2011 — 2016
Associate's Degree, General Education

Dunbar High School   2009 — 2012
High School Diploma

Preston Wiley Preston Wiley Fresno, California Details
Preston Wiley's Alorica Experience December 2012 - Present
Job Team Manager at Alorica
Industry Outsourcing/Offshoring
Experience
Alorica   December 2012 - Present
Alorica   August 2011 - Present
DuPont  April 2008 - September 2010

Skills
Customer Service, 10 Key, Management, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Payroll, Office Administration

Education
Fresno City College   2004 — 2005

darian montgomery darian montgomery Lehigh Acres, Florida Details
darian montgomery's Alorica Experience October 2013 - Present
Job Student at Florida SouthWestern State College
Industry Consumer Electronics
Experience
Alorica   October 2013 - Present

Education
Florida SouthWestern State College   2014 — 2019
Working toward A.A., Business Administration and Management, General

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