Alorica Company
Industry: Company
DescriptionHeadquarters: Irvine, California, United States CEO: Andy Lee (1999–) Founded: 1999 Subsidiaries: Precision Response Corporation,
Alorica List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Alorica. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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2,179 Alorica employees in database. Find out everything there's to know about Alorica employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Alorica Employees
Employee
Years
Job
Industry
Peter Cabrera Peter Cabrera's Alorica Experience May 2009 - January 2010
Job at
Industry Computer Software
Experience
Equifax Workforce Solutions September 2015 - Present
California Pizza Kitchen August 2014 - September 2015
NCR Corporation January 2015 - May 2015
Romano's Macaroni Grill February 2014 - August 2014
Frontera Mex-Mex Grill July 2012 - February 2014
TZ Insurance Solutions July 2011 - March 2012
Alorica May 2009 - January 2010
Skills
Bilingual-English/Spanis..., Customer Service, Microsoft Office, New Business Development, Java, C#, Visual Studio, Spanish-speaking, Phone Etiquette, Life & Health Insurance..., Inventory Management, C++, HTML5, CSS, XHTML, NetBeans, Eclipse, Spanish, Aloha POS System, PowerPoint, Leadership, Marketing, Microsoft Excel, Sales, CRM, Microsoft Word, Management, Training, Project Management, Account Management, Networking, Business Development, Computer Hardware, SQL, Team Leadership, Customer Satisfaction, Time Management, Information Technology, Troubleshooting, Social Networking, Vendor Management, Public Speaking
Education
Gwinnett Technical College 2013 — 2015
Associate's Degree, Computer Programming/Programmer, General, 3.5
Gwinnett Technical College 2012 — 2015
Java Programming, Software Development
The University of Georgia 2012 — 2012
certificates, Computer Software Engineering
Chattahoochee High 1999 — 2003
Diploma
Equifax Workforce Solutions September 2015 - Present
California Pizza Kitchen August 2014 - September 2015
NCR Corporation January 2015 - May 2015
Romano's Macaroni Grill February 2014 - August 2014
Frontera Mex-Mex Grill July 2012 - February 2014
TZ Insurance Solutions July 2011 - March 2012
Alorica May 2009 - January 2010
Skills
Bilingual-English/Spanis..., Customer Service, Microsoft Office, New Business Development, Java, C#, Visual Studio, Spanish-speaking, Phone Etiquette, Life & Health Insurance..., Inventory Management, C++, HTML5, CSS, XHTML, NetBeans, Eclipse, Spanish, Aloha POS System, PowerPoint, Leadership, Marketing, Microsoft Excel, Sales, CRM, Microsoft Word, Management, Training, Project Management, Account Management, Networking, Business Development, Computer Hardware, SQL, Team Leadership, Customer Satisfaction, Time Management, Information Technology, Troubleshooting, Social Networking, Vendor Management, Public Speaking
Education
Gwinnett Technical College 2013 — 2015
Associate's Degree, Computer Programming/Programmer, General, 3.5
Gwinnett Technical College 2012 — 2015
Java Programming, Software Development
The University of Georgia 2012 — 2012
certificates, Computer Software Engineering
Chattahoochee High 1999 — 2003
Diploma
Gage White Gage White's Alorica Experience March 2012 - March 2013
Job Mobile Unit Operator/ DCT 1
Industry Hospital & Health Care
Experience
Community Blood Center of Greater Kansas City November 2014 - Present
Plasma Biological Svc February 2014 - October 2014
Grifols July 2013 - February 2014
Walgreens February 2013 - October 2013
Alorica March 2012 - March 2013
The Children's Place January 2011 - February 2012
Skills
Microsoft Office, Multi Tasking, Office Equipment, Communication, Spreadsheets, Inventory, Organization, Medical Terminology, Typing, Windows, Apple OS, Multi-line Phone, Pharmacy, Telephone Skills, Customer Service, Time Management, Data Entry, Retail, Microsoft Word, Cashiering, Management, Team Leadership, Microsoft Excel, Teamwork, Team Building, Outlook, Healthcare, Inventory Management, PowerPoint, Loss Prevention, Phlebotomy, Coaching, Retail Sales, Customer Satisfaction, Training, Social Media, Research, Leadership, Negotiation
Education
Missouri Western State University 2010 — 2012
Bachelor of Science (B.S.), Biology/Biological Sciences, General
Highland Community College 2009 — 2010
Associate of Science (A.S.), Biology, General
Central High School 2005 — 2009
Diploma
Community Blood Center of Greater Kansas City November 2014 - Present
Plasma Biological Svc February 2014 - October 2014
Grifols July 2013 - February 2014
Walgreens February 2013 - October 2013
Alorica March 2012 - March 2013
The Children's Place January 2011 - February 2012
Skills
Microsoft Office, Multi Tasking, Office Equipment, Communication, Spreadsheets, Inventory, Organization, Medical Terminology, Typing, Windows, Apple OS, Multi-line Phone, Pharmacy, Telephone Skills, Customer Service, Time Management, Data Entry, Retail, Microsoft Word, Cashiering, Management, Team Leadership, Microsoft Excel, Teamwork, Team Building, Outlook, Healthcare, Inventory Management, PowerPoint, Loss Prevention, Phlebotomy, Coaching, Retail Sales, Customer Satisfaction, Training, Social Media, Research, Leadership, Negotiation
Education
Missouri Western State University 2010 — 2012
Bachelor of Science (B.S.), Biology/Biological Sciences, General
Highland Community College 2009 — 2010
Associate of Science (A.S.), Biology, General
Central High School 2005 — 2009
Diploma
Bryan Dominguez Bryan Dominguez's Alorica Experience August 2006 - May 2007
Job unemployed at n/a between jobs who wants me?
Industry Information Technology and Services
Experience
n/a - between jobs - who wants me? May 2014 - Present
Working Solutions August 2011 - May 2014
Apex Systems Inc December 2009 - January 2010
PFI Tech July 2009 - August 2009
TAC Worldwide February 2008 - July 2008
Alorica August 2006 - May 2007
Skills
Contract Recruitment, Networking, Computer Hardware, Windows Server, Operating Systems, Laptops, Customer Service, Microsoft Certified..., Windows Vista, Windows XP, HP, Troubleshooting
Education
Heald College 2011 — 2012
A.A.S., Network Systems Administration
ITT Technical Institute 2010 — 2011
AA, Computer Network Systems
Heald College 2004 — 2007
A.A.S., Network Administration
Hueneme High School
Diploma
n/a - between jobs - who wants me? May 2014 - Present
Working Solutions August 2011 - May 2014
Apex Systems Inc December 2009 - January 2010
PFI Tech July 2009 - August 2009
TAC Worldwide February 2008 - July 2008
Alorica August 2006 - May 2007
Skills
Contract Recruitment, Networking, Computer Hardware, Windows Server, Operating Systems, Laptops, Customer Service, Microsoft Certified..., Windows Vista, Windows XP, HP, Troubleshooting
Education
Heald College 2011 — 2012
A.A.S., Network Systems Administration
ITT Technical Institute 2010 — 2011
AA, Computer Network Systems
Heald College 2004 — 2007
A.A.S., Network Administration
Hueneme High School
Diploma
Raymond Lanier Raymond Lanier's Alorica Experience August 2013 - Present
Job Training & Quality Assurance Manager at Alorica
Industry Events Services
Experience
Alorica August 2013 - Present
SMART Event Management, LLC January 2009 - Present
Gazelle Track Club January 1995 - Present
Alorica October 2011 - August 2013
Georgia State University October 2000 - August 2011
Skills
Budgets, Sports Marketing, Customer Service, Forecasting, Microsoft Excel, Event Planning, Event Management, Microsoft Office, Strategic Planning, Accounting, PowerPoint, Financial Analysis, Analysis, Financial Reporting, Non-profits, Public Speaking, Project Management, Management, Outlook, Microsoft Word, Coaching, Leadership, Team Building, Training, Access, Team Leadership, Process Improvement, Program Management, Leadership Development, Social Media, Fundraising, Sales, Nonprofits, SAP
Education
Georgia State University - J. Mack Robinson College of Business 1995 — 2007
B.B.A., Accounting
Alorica August 2013 - Present
SMART Event Management, LLC January 2009 - Present
Gazelle Track Club January 1995 - Present
Alorica October 2011 - August 2013
Georgia State University October 2000 - August 2011
Skills
Budgets, Sports Marketing, Customer Service, Forecasting, Microsoft Excel, Event Planning, Event Management, Microsoft Office, Strategic Planning, Accounting, PowerPoint, Financial Analysis, Analysis, Financial Reporting, Non-profits, Public Speaking, Project Management, Management, Outlook, Microsoft Word, Coaching, Leadership, Team Building, Training, Access, Team Leadership, Process Improvement, Program Management, Leadership Development, Social Media, Fundraising, Sales, Nonprofits, SAP
Education
Georgia State University - J. Mack Robinson College of Business 1995 — 2007
B.B.A., Accounting
Adam Losson's Alorica Experience February 2010 - August 2011
Job Solutions Speciaist at Cox Communications
Industry Broadcast Media
Experience
Cox Communications August 2011 - Present
Alorica February 2010 - August 2011
Washburn University August 2009 - January 2010
Education
Washburn University 2005 — 2015
Highland Community College 2004 — 2005
Cox Communications August 2011 - Present
Alorica February 2010 - August 2011
Washburn University August 2009 - January 2010
Education
Washburn University 2005 — 2015
Highland Community College 2004 — 2005
Towanda Earl Towanda Earl's Alorica Experience 2013 - 2013
Job Student at Georgia State University J. Mack Robinson College of Business
Industry Accounting
Experience
Alorica 2013 - 2013
Alorica 2013 - 2013
High Museum of Art 2005 - February 2012
Woodruff Arts Center December 2004 - November 2005
US Army 1996 - 2001
Skills
Payroll, Microsoft Office, Microsoft Excel
Education
Georgia State University 2010 — 2013
Bachelor of Business Administration (B.B.A.), Accounting
Alorica 2013 - 2013
Alorica 2013 - 2013
High Museum of Art 2005 - February 2012
Woodruff Arts Center December 2004 - November 2005
US Army 1996 - 2001
Skills
Payroll, Microsoft Office, Microsoft Excel
Education
Georgia State University 2010 — 2013
Bachelor of Business Administration (B.B.A.), Accounting
Phil Major Phil Major's Alorica Experience June 2006 - June 2009
Job Senior Business Analyst at Advise Technologies
Industry Information Services
Experience
Advise Technologies December 2013 - Present
Sprint June 2010 - November 2013
The Wendy's Company June 2009 - June 2010
Alorica June 2006 - June 2009
US Army September 1998 - June 2004
Skills
Software Documentation, Business Analytics, Leadership, Training, SDLC, Data Analysis, Data Mining, Time Management, Microsoft SQL Server, Business Analysis, Customer Satisfaction, Management, SQL, Microsoft Office, Sales, Tableau, Computer Hardware, Data Modeling, Technical Writing, Performance Management, Google Analytics, DB2, RapidMiner, PowerPoint, Research, Google Docs, MS Excel Pivot Tables, Time Series Analysis, Team Management, Testing, Visio
Education
Kansas State University 2012 — 2015
Bachelor's Degree, Management Information Systems, General, 3.53
Green River Community College 1996 — 1998
AA, Business Administration and Management, General
Advise Technologies December 2013 - Present
Sprint June 2010 - November 2013
The Wendy's Company June 2009 - June 2010
Alorica June 2006 - June 2009
US Army September 1998 - June 2004
Skills
Software Documentation, Business Analytics, Leadership, Training, SDLC, Data Analysis, Data Mining, Time Management, Microsoft SQL Server, Business Analysis, Customer Satisfaction, Management, SQL, Microsoft Office, Sales, Tableau, Computer Hardware, Data Modeling, Technical Writing, Performance Management, Google Analytics, DB2, RapidMiner, PowerPoint, Research, Google Docs, MS Excel Pivot Tables, Time Series Analysis, Team Management, Testing, Visio
Education
Kansas State University 2012 — 2015
Bachelor's Degree, Management Information Systems, General, 3.53
Green River Community College 1996 — 1998
AA, Business Administration and Management, General
Beth Cernick Beth Cernick's Alorica Experience July 2000 - May 2015
Job Travel Manager and Procurement Assistant at Alorica
Industry Facilities Services
Experience
BMO Harris Bank Executive Sales Administrator/Sales CoordinatorAloricaJuly 2000 - May 2015
Alorica July 2000 - May 2015
CTX International October 1992 - July 2000
Skills
Account Management, Negotiation, Customer Experience, Sales, Customer Satisfaction, CRM, Travel Management, Customer Retention, Salesforce.com, Office Management, Inventory Management, Direct Sales, Sales Operations, Sales Administration, Accounts Receivable, Accounts Payable, Project Management, Vendor Management
Education
Illinois State University 1986 — 1990
Bachelor of Science (B.S.), Political Science and Business Admin Minor
BMO Harris Bank Executive Sales Administrator/Sales CoordinatorAloricaJuly 2000 - May 2015
Alorica July 2000 - May 2015
CTX International October 1992 - July 2000
Skills
Account Management, Negotiation, Customer Experience, Sales, Customer Satisfaction, CRM, Travel Management, Customer Retention, Salesforce.com, Office Management, Inventory Management, Direct Sales, Sales Operations, Sales Administration, Accounts Receivable, Accounts Payable, Project Management, Vendor Management
Education
Illinois State University 1986 — 1990
Bachelor of Science (B.S.), Political Science and Business Admin Minor
Michael A. Williams's Alorica Experience June 2009 - November 2012
Job HR, Finance and Accounting Professional
Industry Financial Services
Experience
Advantage SCI, LLC August 2015 - Present
Aspire Lifestyles July 2014 - July 2015
CACI International Inc June 2013 - July 2014
In the DMV Area November 2012 - May 2013
Alorica June 2009 - November 2012
Skills
Employee Relations, Benefits Administration, Human Resources, Recruiting, Payroll, HRIS, Performance Management, Onboarding, New Hire Orientations, Customer Service, Deferred Compensation, ADP Payforce, ADP Payroll, ADP HRB, Oracle HR, Oracle Enterprise..., Microsoft Office 2007, Employee Benefits, Exit Interviews, Interviews, Office Management, HRIS Database Management, HR Policies, Applicant Tracking..., Screening Resumes, Training, Job Fairs, Taleo, Screening, Hiring, Talent Acquisition, Open Enrollment, PeopleSoft, Background Checks, Call Centers, ADP ReportSmith, Time Management, Workforce Planning
Education
Strayer University 2014 — 2015
Bachelor of Business Administration (B.B.A.), Human Resources Management
Howard University 2013 — 2015
Bachelor of Arts (B.A.), Music/Business Administration
Faulkner State Community College 10 2008 — 2010
AA Degree of Arts, Music
Advantage SCI, LLC August 2015 - Present
Aspire Lifestyles July 2014 - July 2015
CACI International Inc June 2013 - July 2014
In the DMV Area November 2012 - May 2013
Alorica June 2009 - November 2012
Skills
Employee Relations, Benefits Administration, Human Resources, Recruiting, Payroll, HRIS, Performance Management, Onboarding, New Hire Orientations, Customer Service, Deferred Compensation, ADP Payforce, ADP Payroll, ADP HRB, Oracle HR, Oracle Enterprise..., Microsoft Office 2007, Employee Benefits, Exit Interviews, Interviews, Office Management, HRIS Database Management, HR Policies, Applicant Tracking..., Screening Resumes, Training, Job Fairs, Taleo, Screening, Hiring, Talent Acquisition, Open Enrollment, PeopleSoft, Background Checks, Call Centers, ADP ReportSmith, Time Management, Workforce Planning
Education
Strayer University 2014 — 2015
Bachelor of Business Administration (B.B.A.), Human Resources Management
Howard University 2013 — 2015
Bachelor of Arts (B.A.), Music/Business Administration
Faulkner State Community College 10 2008 — 2010
AA Degree of Arts, Music
Andrea McClain Andrea McClain's Alorica Experience March 2006 - November 2008
Job Legal Assistant at Cole, Scott & Kissane, P.A.
Industry Law Practice
Experience
Cole, Scott & Kissane, P.A. April 2012 - Present
Alorica March 2006 - November 2008
Sony Electronics April 2005 - March 2006
Skills
Litigation Support, Legal Writing, Westlaw, Research, Legal Research, Legal Assistance, Microsoft Excel, Litigation, Commercial Litigation, Process Improvement
Education
Hodges University 2005 — 2008
Associate of Science (AS), Computer and Information Sciences, General
Cole, Scott & Kissane, P.A. April 2012 - Present
Alorica March 2006 - November 2008
Sony Electronics April 2005 - March 2006
Skills
Litigation Support, Legal Writing, Westlaw, Research, Legal Research, Legal Assistance, Microsoft Excel, Litigation, Commercial Litigation, Process Improvement
Education
Hodges University 2005 — 2008
Associate of Science (AS), Computer and Information Sciences, General
Harrison Britton Harrison Britton's Alorica Experience 2006 - 2012
Job AppleCare, AHA Sr. Advisor, iOS Division
Industry Entertainment
Experience
Apple March 2015 - Present
Apple March 2014 - Present
Alorica 2006 - 2012
Carrabba's Italian Grill 2004 - 2005
Florida Relay Service August 1998 - March 2000
American Express February 1989 - July 1998
Skills
Final Cut Pro, Facebook, Film Production, Customer Satisfaction, VoIP protocols SIP, Apple Certified, Tech-savvy, Technical Support, Communicative Skills, Time Management, OS X, Help Desk Support, Customer Service, Troubleshooting, Management, Outlook, Windows, Call Centers, Software Documentation, Social Media, Public Speaking, Social Networking
Education
Georgia State University 2008 — 2011
Cinematography and Film/Video Production
Apple March 2015 - Present
Apple March 2014 - Present
Alorica 2006 - 2012
Carrabba's Italian Grill 2004 - 2005
Florida Relay Service August 1998 - March 2000
American Express February 1989 - July 1998
Skills
Final Cut Pro, Facebook, Film Production, Customer Satisfaction, VoIP protocols SIP, Apple Certified, Tech-savvy, Technical Support, Communicative Skills, Time Management, OS X, Help Desk Support, Customer Service, Troubleshooting, Management, Outlook, Windows, Call Centers, Software Documentation, Social Media, Public Speaking, Social Networking
Education
Georgia State University 2008 — 2011
Cinematography and Film/Video Production
Mr. Johnny Williams's Alorica Experience September 2013 - October 2013
Job Consultant at Immunotec
Industry Information Technology and Services
Experience
Immunotec June 2015 - Present
Double Flag PC July 2011 - Present
Leetran (BOCC) February 2008 - Present
FedEx Ground March 2014 - July 2014
FedEx November 2013 - July 2014
Alorica September 2013 - October 2013
WorldWide Tech Services February 2013 - July 2013
Rinker materials/preferred materials April 2006 - February 2008
Ecolab November 2005 - April 2006
United States Marine Corps October 1996 - June 2005
Skills
Hardware Diagnostics, Office 2010, Software Installation, Linux, Active Directory, Troubleshooting, Windows 7, Windows, XP, Computer Hardware, Computer Repair, DHCP, Hardware, Technical Support, Network Administration, Networking, Windows Server, Operating Systems, Servers, Disaster Recovery, Printers, Wireless Networking, DNS, Windows Vista, A+ Certified, Microsoft Exchange, Security, Computer Security, Firewalls, Laptops, Leadership, Information Technology, Help Desk Support, Network Security, TCP/IP, Switches, VPN, Citrix, VMware, System Administration, Cisco Technologies, Cisco Routers, Databases, CCNA, Software Documentation, Ubuntu, Windows XP Pro, CompTIA A+ Certification, OS X, Virtualization
Education
Hodges University 2015 — 2016
Cybersecurity and Forensics, Computer and Information Sciences and Support Services
Southwest Florida College 2010 — 2012
AS, Computer Programming and Database Management
Immokalee high school 1993 — 1996
Immunotec June 2015 - Present
Double Flag PC July 2011 - Present
Leetran (BOCC) February 2008 - Present
FedEx Ground March 2014 - July 2014
FedEx November 2013 - July 2014
Alorica September 2013 - October 2013
WorldWide Tech Services February 2013 - July 2013
Rinker materials/preferred materials April 2006 - February 2008
Ecolab November 2005 - April 2006
United States Marine Corps October 1996 - June 2005
Skills
Hardware Diagnostics, Office 2010, Software Installation, Linux, Active Directory, Troubleshooting, Windows 7, Windows, XP, Computer Hardware, Computer Repair, DHCP, Hardware, Technical Support, Network Administration, Networking, Windows Server, Operating Systems, Servers, Disaster Recovery, Printers, Wireless Networking, DNS, Windows Vista, A+ Certified, Microsoft Exchange, Security, Computer Security, Firewalls, Laptops, Leadership, Information Technology, Help Desk Support, Network Security, TCP/IP, Switches, VPN, Citrix, VMware, System Administration, Cisco Technologies, Cisco Routers, Databases, CCNA, Software Documentation, Ubuntu, Windows XP Pro, CompTIA A+ Certification, OS X, Virtualization
Education
Hodges University 2015 — 2016
Cybersecurity and Forensics, Computer and Information Sciences and Support Services
Southwest Florida College 2010 — 2012
AS, Computer Programming and Database Management
Immokalee high school 1993 — 1996
Darius Ewell Lane II Darius Ewell Lane II's Alorica Experience December 2008 - July 2010
Job Technical Support Supervisor at Comcast Cable
Industry Telecommunications
Experience
Comcast Cable August 2014 - Present
Comcast Cable July 2010 - August 2014
Alorica December 2008 - July 2010
Communication Center Inc. August 2006 - November 2008
Skills
Call Centers, Training, Customer Experience, Customer Service, Quality Assurance, Management, Customer Satisfaction, Leadership, Technical Support, Troubleshooting, Customer Retention, Telephony, Workforce Management, Broadband, Supervisory Skills, Supervision, Supervisory Experience, Subject Matter Experts, Project Management, Employee Training, Job Coaching, Coaching Staff, Life Coaching, Data Analysis, Avaya, Provisioning, Escalation, Customer Support, Call Center Development, Template Creation, Delegation
Education
Heald College-Fresno 2004 — 2005
Business Administration, Management and Operations
Comcast Cable August 2014 - Present
Comcast Cable July 2010 - August 2014
Alorica December 2008 - July 2010
Communication Center Inc. August 2006 - November 2008
Skills
Call Centers, Training, Customer Experience, Customer Service, Quality Assurance, Management, Customer Satisfaction, Leadership, Technical Support, Troubleshooting, Customer Retention, Telephony, Workforce Management, Broadband, Supervisory Skills, Supervision, Supervisory Experience, Subject Matter Experts, Project Management, Employee Training, Job Coaching, Coaching Staff, Life Coaching, Data Analysis, Avaya, Provisioning, Escalation, Customer Support, Call Center Development, Template Creation, Delegation
Education
Heald College-Fresno 2004 — 2005
Business Administration, Management and Operations
Don Farris Don Farris's Alorica Experience 2013 - 2014
Job Manager Communications & Data Center
Industry Hospital & Health Care
Experience
Saint Francis Health System June 2014 - Present
Freelance 2014 - 2014
Alorica 2013 - 2014
Williams & Williams 2011 - 2013
Alorica 2008 - 2011
T-Mobile 2006 - 2008
ATX Technologies 2003 - 2006
EarthLink Business 1994 - 2003
Skills
Vendor Management, Process Improvement, Leadership, Performance Management, Call Centers, Operations Management, Program Management, Management, Business Process..., Project Management, Strategic Planning, Change Management, Customer Service, Training, Team Building, Team Leadership, Operating Budgets, Cross-functional Team..., Strategy, Quality Assurance, Coaching, Leadership Development
Education
University of Oklahoma
Bachelor of Arts (BA), Administratvie Leadership
Heald College
Associate of Science (AS), Electronic Engineering
Saint Francis Health System June 2014 - Present
Freelance 2014 - 2014
Alorica 2013 - 2014
Williams & Williams 2011 - 2013
Alorica 2008 - 2011
T-Mobile 2006 - 2008
ATX Technologies 2003 - 2006
EarthLink Business 1994 - 2003
Skills
Vendor Management, Process Improvement, Leadership, Performance Management, Call Centers, Operations Management, Program Management, Management, Business Process..., Project Management, Strategic Planning, Change Management, Customer Service, Training, Team Building, Team Leadership, Operating Budgets, Cross-functional Team..., Strategy, Quality Assurance, Coaching, Leadership Development
Education
University of Oklahoma
Bachelor of Arts (BA), Administratvie Leadership
Heald College
Associate of Science (AS), Electronic Engineering
Joseph Preston Joseph Preston's Alorica Experience October 2013 - December 2013
Job Student
Industry Computer & Network Security
Experience
Intelligent Frameworks December 2013 - Present
Spiro & Associates, Advertising/Marketing/Public Relations 2014 - 2015
Alorica October 2013 - December 2013
Rasmussen College May 2012 - December 2012
Miguel Guaty January 2011 - January 2012
Greenwire, LLC 2012 - 2012
US Navy October 2005 - October 2010
US Navy October 2005 - October 2010
US Navy October 2005 - October 2010
Skills
Network Administration, Six Sigma, Test Equipment, Computer Repair, Computer Hardware, Troubleshooting, Windows 7, Software Installation, Information Assurance, Navy, Active Directory, Network Security, Windows Vista, Networking, Customer Service, Microsoft Office, OS X, Electronics, Social Networking, HTML, System Administration, Ruby, Linux System..., Java, HTML 5, CSS3, PHP, MySQL, Ruby on Rails, Powershell, Ubuntu, Wireless Networking, Technical Support, Cisco Routers, Windows Server, VPN, CSS, Microsoft Word, Public Speaking, Photoshop, Management, Windows, PowerPoint, Adobe Creative Suite, Illustrator, Microsoft Excel, Social Media, Research, Strategic Planning, Web Design
Education
Hodges University 2013 — 2014
Bachelor of Computer Information Technology, Computer and Information Sciences and Support Services
Rasmussen College
Associates of Science - Dual, Network Administration and Network Security
Rasmussen College-Florida 2010 — 2012
Associate of Science (AS), Network Security
Rasmussen College-Florida 2010 — 2012
Associate of Science (AS), Network Administration
High Tech North
Intelligent Frameworks December 2013 - Present
Spiro & Associates, Advertising/Marketing/Public Relations 2014 - 2015
Alorica October 2013 - December 2013
Rasmussen College May 2012 - December 2012
Miguel Guaty January 2011 - January 2012
Greenwire, LLC 2012 - 2012
US Navy October 2005 - October 2010
US Navy October 2005 - October 2010
US Navy October 2005 - October 2010
Skills
Network Administration, Six Sigma, Test Equipment, Computer Repair, Computer Hardware, Troubleshooting, Windows 7, Software Installation, Information Assurance, Navy, Active Directory, Network Security, Windows Vista, Networking, Customer Service, Microsoft Office, OS X, Electronics, Social Networking, HTML, System Administration, Ruby, Linux System..., Java, HTML 5, CSS3, PHP, MySQL, Ruby on Rails, Powershell, Ubuntu, Wireless Networking, Technical Support, Cisco Routers, Windows Server, VPN, CSS, Microsoft Word, Public Speaking, Photoshop, Management, Windows, PowerPoint, Adobe Creative Suite, Illustrator, Microsoft Excel, Social Media, Research, Strategic Planning, Web Design
Education
Hodges University 2013 — 2014
Bachelor of Computer Information Technology, Computer and Information Sciences and Support Services
Rasmussen College
Associates of Science - Dual, Network Administration and Network Security
Rasmussen College-Florida 2010 — 2012
Associate of Science (AS), Network Security
Rasmussen College-Florida 2010 — 2012
Associate of Science (AS), Network Administration
High Tech North
Gina Watson Gina Watson's Alorica Experience January 2011 - August 2012
Job Resource Development, United Way of Northwest Florida
Industry Marketing and Advertising
Experience
United Way of Northwest Florida August 2013 - Present
Powell Broadcasting January 2013 - August 2013
Alorica January 2011 - August 2012
BluWorld Innovations LLC 2006 - 2010
Powell Broadcasting 1999 - 2001
Skills
Account Management, Marketing, New Business Development, Sales, Training, Copywriting, Entrepreneurship, Management, Strategic Planning, Customer Service, Salesforce.com, Social Media, Coaching, Event Planning, Marketing Strategy, Social Networking, Social Media Marketing, Project Planning
Education
The University of South Dakota 1997 — 2000
Anthropology
Grinnell College 1995 — 1996
Sociology and Anthropology
United Way of Northwest Florida August 2013 - Present
Powell Broadcasting January 2013 - August 2013
Alorica January 2011 - August 2012
BluWorld Innovations LLC 2006 - 2010
Powell Broadcasting 1999 - 2001
Skills
Account Management, Marketing, New Business Development, Sales, Training, Copywriting, Entrepreneurship, Management, Strategic Planning, Customer Service, Salesforce.com, Social Media, Coaching, Event Planning, Marketing Strategy, Social Networking, Social Media Marketing, Project Planning
Education
The University of South Dakota 1997 — 2000
Anthropology
Grinnell College 1995 — 1996
Sociology and Anthropology
Jacqueline Gibbons Jacqueline Gibbons's Alorica Experience July 2013 - May 2014
Job Customer Service Associate Covered California
Industry Insurance
Experience
Alorica July 2013 - May 2014
Aetna 2006 - 2011
Bremer house 2001 - 2003
Several different locations in the Fresno area 1980 - 2001
Skills
Hair Extensions, Hair Care, Singing, Teaching, Teamwork, Communication, Social Networking
Education
Heald College-Fresno 2003 — 2005
Associate of Science (A.S.), Medical Insurance Specialist/Medical Biller
Mariinello school of beauty 1976 — 1977
Cosmetology/Cosmetologist, General
Alorica July 2013 - May 2014
Aetna 2006 - 2011
Bremer house 2001 - 2003
Several different locations in the Fresno area 1980 - 2001
Skills
Hair Extensions, Hair Care, Singing, Teaching, Teamwork, Communication, Social Networking
Education
Heald College-Fresno 2003 — 2005
Associate of Science (A.S.), Medical Insurance Specialist/Medical Biller
Mariinello school of beauty 1976 — 1977
Cosmetology/Cosmetologist, General
Nicki Fletcher Nicki Fletcher's Alorica Experience October 2013 - Present
Job
Industry Human Resources
Experience
Alorica October 2013 - Present
Fluor Government Group August 2010 - October 2013
Exel February 2009 - August 2010
Q Data June 2005 - April 2007
TNT Logistics NA September 1995 - February 2005
Skills
HR Policies, Employee Relations, HRIS, Onboarding, New Hire Orientations, Deferred Compensation, Human Resources, Workforce Planning, Labor Relations, Benefits Administration, Industrial Relations, Succession Planning, Microsoft Office, Microsoft Excel, FMLA, Hiring, Interviews, Management, Performance Appraisal, Team Building, Time Management, Training, Employee Benefits, Payroll, Personnel Management
Education
Greenville Technical College 2002 — 2004
Associate, Business Management
Alorica October 2013 - Present
Fluor Government Group August 2010 - October 2013
Exel February 2009 - August 2010
Q Data June 2005 - April 2007
TNT Logistics NA September 1995 - February 2005
Skills
HR Policies, Employee Relations, HRIS, Onboarding, New Hire Orientations, Deferred Compensation, Human Resources, Workforce Planning, Labor Relations, Benefits Administration, Industrial Relations, Succession Planning, Microsoft Office, Microsoft Excel, FMLA, Hiring, Interviews, Management, Performance Appraisal, Team Building, Time Management, Training, Employee Benefits, Payroll, Personnel Management
Education
Greenville Technical College 2002 — 2004
Associate, Business Management
Cristal Shernak Cristal Shernak's Alorica Experience January 2010 - January 2011
Job Logistics and Supply Chain Professional
Industry Logistics and Supply Chain
Experience
MajescoMastek December 2012 - December 2013
Volt Workforce Solutions January 2012 - January 2012
Caterpillar Logistics Services, Inc. 2012 - 2012
Social Media Consulting Group International January 2011 - January 2011
Alorica January 2010 - January 2011
CaregiverMetamora January 2008 - January 2010
Advanced Technology Services January 2004 - January 2008
Bemis Company January 1999 - January 2004
Skills
Accounting and Project..., Six Sigma Green Belt, Compliance Auditor, SOX Auditor, Purchasing, Account Payable, Quality Assurance, Logistics Management, SAP, Warehousing, Data Entry, Contract Management, Continuous Improvement, Operations Management, Six Sigma, Analysis, Customer Service, Inventory Management, Inventory Control, Transportation, Accounting, Procurement, Supply Chain Management, Supply Chain, Strategic Planning, Warehouse Management, Auditing, Forecasting, Management, Logistics, Microsoft Office, Accounts Payable, Process Improvement, Project Planning, Business Process..., Supply Chain..., Vendor Management, Operational Excellence
Education
Illinois Central College
Illinois Central College
MajescoMastek December 2012 - December 2013
Volt Workforce Solutions January 2012 - January 2012
Caterpillar Logistics Services, Inc. 2012 - 2012
Social Media Consulting Group International January 2011 - January 2011
Alorica January 2010 - January 2011
CaregiverMetamora January 2008 - January 2010
Advanced Technology Services January 2004 - January 2008
Bemis Company January 1999 - January 2004
Skills
Accounting and Project..., Six Sigma Green Belt, Compliance Auditor, SOX Auditor, Purchasing, Account Payable, Quality Assurance, Logistics Management, SAP, Warehousing, Data Entry, Contract Management, Continuous Improvement, Operations Management, Six Sigma, Analysis, Customer Service, Inventory Management, Inventory Control, Transportation, Accounting, Procurement, Supply Chain Management, Supply Chain, Strategic Planning, Warehouse Management, Auditing, Forecasting, Management, Logistics, Microsoft Office, Accounts Payable, Process Improvement, Project Planning, Business Process..., Supply Chain..., Vendor Management, Operational Excellence
Education
Illinois Central College
Illinois Central College
Callie Walker's Alorica Experience October 2011 - June 2014
Job Staffing Specialist at Manpower
Industry Staffing and Recruiting
Experience
Manpower September 2014 - Present
Alorica October 2011 - June 2014
KFC July 2008 - October 2011
Skills
Microsoft Office, Kronos, Typing, Human Resource..., Time Management, Account Management, Food Safety, Food Management, Sales, Customer Service, Temporary Staffing, Permanent Staffing, Staffing Services, Telegence
Education
Indiana State University 2010 — 2014
Bachelor's degree, Human Resources Development
Greencastle High School 2006 — 2010
Academic Honors Diploma
Manpower September 2014 - Present
Alorica October 2011 - June 2014
KFC July 2008 - October 2011
Skills
Microsoft Office, Kronos, Typing, Human Resource..., Time Management, Account Management, Food Safety, Food Management, Sales, Customer Service, Temporary Staffing, Permanent Staffing, Staffing Services, Telegence
Education
Indiana State University 2010 — 2014
Bachelor's degree, Human Resources Development
Greencastle High School 2006 — 2010
Academic Honors Diploma
Daltrina Billings's Alorica Experience July 2010 - September 2013
Job Graduate at Indiana State University
Industry Consumer Services
Experience
Convergys February 2015 - July 2015
Bimbo Bakeries USA June 2014 - January 2015
Alorica July 2010 - September 2013
Skills
Microsoft Word, Microsoft Office, PowerPoint, Customer Service, Microsoft Excel, Public Speaking, Leadership, Time Management, Teamwork
Education
Indiana State University 2009 — 2014
Bachelor's degree, Criminology and Criminal Justice
Convergys February 2015 - July 2015
Bimbo Bakeries USA June 2014 - January 2015
Alorica July 2010 - September 2013
Skills
Microsoft Word, Microsoft Office, PowerPoint, Customer Service, Microsoft Excel, Public Speaking, Leadership, Time Management, Teamwork
Education
Indiana State University 2009 — 2014
Bachelor's degree, Criminology and Criminal Justice
Kia Thomas Kia Thomas's Alorica Experience July 2014 - September 2014
Job Budget Managing Assistant at California State University, Fresno
Industry Financial Services
Experience
Alorica July 2014 - September 2014
Bank of America November 2006 - August 2013
Education
Grand Canyon University 2013 — 2016
Bachelor’s Degree, Secondary Education and Teaching
Edison High School
Alorica July 2014 - September 2014
Bank of America November 2006 - August 2013
Education
Grand Canyon University 2013 — 2016
Bachelor’s Degree, Secondary Education and Teaching
Edison High School
Vincent Stapleton's Alorica Experience September 2010 - August 2011
Job Junior Underwriter at CAN Capital
Industry Financial Services
Experience
CAN Capital October 2014 - Present
CAN Capital February 2013 - October 2014
TruGreen February 2012 - January 2013
Alorica September 2010 - August 2011
Alorica May 2009 - September 2010
Skills
Outlook, Customer Retention, Microsoft Office, Training, Microsoft Word, Underwriting, Business Relationship..., ACSS, Accurint, Call Centers, Management, Team Leadership, Avaya IP Telephony, Market Research, Social Research, Credit Card Analytics, AS400 system, Bank Statements, Analysis, Credit Cards, Merchant Services, Social Media, Loans, Research, Payment Card Processing, Customer Experience, Internet Explorer, Team Building, Fax, Customer Acquisition, Invoicing, Accounts Receivable, Customer Service, Credit Risk, Risk Management, LexisNexis, Pricing
Education
Georgia Perimeter College 2014 — 2016
Associate of Science (A.S.), Accounting and Finance
Lee M. Thurston 2004 — 2008
CAN Capital October 2014 - Present
CAN Capital February 2013 - October 2014
TruGreen February 2012 - January 2013
Alorica September 2010 - August 2011
Alorica May 2009 - September 2010
Skills
Outlook, Customer Retention, Microsoft Office, Training, Microsoft Word, Underwriting, Business Relationship..., ACSS, Accurint, Call Centers, Management, Team Leadership, Avaya IP Telephony, Market Research, Social Research, Credit Card Analytics, AS400 system, Bank Statements, Analysis, Credit Cards, Merchant Services, Social Media, Loans, Research, Payment Card Processing, Customer Experience, Internet Explorer, Team Building, Fax, Customer Acquisition, Invoicing, Accounts Receivable, Customer Service, Credit Risk, Risk Management, LexisNexis, Pricing
Education
Georgia Perimeter College 2014 — 2016
Associate of Science (A.S.), Accounting and Finance
Lee M. Thurston 2004 — 2008
Daniel Gilbertson Daniel Gilbertson's Alorica Experience February 2010 - September 2011
Job IT Services/Screen Printing
Industry Information Technology and Services
Experience
Purple Tuna Tees Inc. April 2015 - Present
Self Employed. October 2014 - Present
Byers Concrete Construction March 2013 - October 2014
Dealer Online Marketing October 2011 - March 2013
Alorica February 2010 - September 2011
Allied Barton March 2009 - February 2010
Skills
HTML, Program Management, CSS, Microsoft Office, Website Development, Social Media, Online Marketing, Computer Hardware, Web Development, ADP ezLaborManager, ADP Payroll, Human Resources, Public Relations, Office Management, Equipment Maintenance, Customer Service, Security, Sales, Operations Management, Computer Maintenance, Windows, Microsoft Windows 98, Time Management, Computer Software..., Microsoft Word, Microsoft Excel, Team Building, Social Media Marketing, Networking, Online Advertising, Marketing, Software Installation, PowerPoint, Email Marketing, Web Design, Public Speaking
Education
Greenville Technical College 2005 — 2007
Certificate in Industrial Technology, Airframe Mechanics and Aircraft Maintenance Technology/Technician
Eastside High School 2000 — 2003
High School Diploma
Purple Tuna Tees Inc. April 2015 - Present
Self Employed. October 2014 - Present
Byers Concrete Construction March 2013 - October 2014
Dealer Online Marketing October 2011 - March 2013
Alorica February 2010 - September 2011
Allied Barton March 2009 - February 2010
Skills
HTML, Program Management, CSS, Microsoft Office, Website Development, Social Media, Online Marketing, Computer Hardware, Web Development, ADP ezLaborManager, ADP Payroll, Human Resources, Public Relations, Office Management, Equipment Maintenance, Customer Service, Security, Sales, Operations Management, Computer Maintenance, Windows, Microsoft Windows 98, Time Management, Computer Software..., Microsoft Word, Microsoft Excel, Team Building, Social Media Marketing, Networking, Online Advertising, Marketing, Software Installation, PowerPoint, Email Marketing, Web Design, Public Speaking
Education
Greenville Technical College 2005 — 2007
Certificate in Industrial Technology, Airframe Mechanics and Aircraft Maintenance Technology/Technician
Eastside High School 2000 — 2003
High School Diploma
Zachary Tucker Zachary Tucker's Alorica Experience March 2010 - October 2014
Job SQL Server Systems Analyst
Industry Information Technology and Services
Experience
Enterprise BPM July 2015 - Present
Harris Computer Systems October 2014 - October 2015
Alorica March 2010 - October 2014
Entercom August 1994 - January 2007
United States Marine Corps June 1991 - December 1993
Skills
Technical Support, Troubleshooting, Call Centers, Management, Call Center Development, Telecommunications, Business Analysis, Customer Experience, Vendor Management, Microsoft SQL Server, Computer Hardware, Software Documentation, Business Intelligence, SharePoint, Databases, XP, Windows XP, SQL, Visual Basic, Visio, Inbound Marketing, Printers, System Administration, Windows, Operating Systems, Access, Quality Assurance, ASP.NET, Windows 7, Active Directory, JavaScript, Help Desk Support, Unix, TCP/IP, SDLC, XML, .NET, Excel Models, Excel Dashboards
Education
Greenville Technical College 2009 — 2013
Associate of Science (AS), Computer Science Applications Programming
Connecticut School of Broadcasting 1993 — 1994
Associate's degree, Mass Communication/Media Studies
Enterprise BPM July 2015 - Present
Harris Computer Systems October 2014 - October 2015
Alorica March 2010 - October 2014
Entercom August 1994 - January 2007
United States Marine Corps June 1991 - December 1993
Skills
Technical Support, Troubleshooting, Call Centers, Management, Call Center Development, Telecommunications, Business Analysis, Customer Experience, Vendor Management, Microsoft SQL Server, Computer Hardware, Software Documentation, Business Intelligence, SharePoint, Databases, XP, Windows XP, SQL, Visual Basic, Visio, Inbound Marketing, Printers, System Administration, Windows, Operating Systems, Access, Quality Assurance, ASP.NET, Windows 7, Active Directory, JavaScript, Help Desk Support, Unix, TCP/IP, SDLC, XML, .NET, Excel Models, Excel Dashboards
Education
Greenville Technical College 2009 — 2013
Associate of Science (AS), Computer Science Applications Programming
Connecticut School of Broadcasting 1993 — 1994
Associate's degree, Mass Communication/Media Studies
Tasha Williams Tasha Williams's Alorica Experience October 2010 - November 2012
Job Inside Sales and Marketing Representative
Industry Printing
Experience
The National Group February 2014 - Present
The National Group January 2013 - February 2014
Alorica October 2010 - November 2012
Alorica July 2009 - October 2010
Clear Channel Radio 2007 - 2007
CBS Radio 2005 - 2007
Skills
Call Center, Customer Service, Coaching, Cold Calling, Workforce Management, Sales, Marketing, Team Leadership, Customer Satisfaction, Account Management, Teamwork, Strategic Planning, Team Building, Performance Management, Call Centers, Customer Experience, Telecommunications, Training, CRM, Vendor Management, Print Media Sales, Print, Promotions, Advertising Sales, IEX Total View, Analysis, Quality Assurance, Time Management, Process Scheduler, Call Center Development, Operations Management, Sales Operations, Contact Centers, Customer Retention, Management, Inbound Marketing, Avaya, Leadership
Education
Illinois Center for Broadcasting-Lombard Campus 2004 — 2005
Radio and Television
Westwood College of Technology 2000 — 2002
Associate of Science (A.S.), Computer Systems Networking and Telecommunications
The National Group February 2014 - Present
The National Group January 2013 - February 2014
Alorica October 2010 - November 2012
Alorica July 2009 - October 2010
Clear Channel Radio 2007 - 2007
CBS Radio 2005 - 2007
Skills
Call Center, Customer Service, Coaching, Cold Calling, Workforce Management, Sales, Marketing, Team Leadership, Customer Satisfaction, Account Management, Teamwork, Strategic Planning, Team Building, Performance Management, Call Centers, Customer Experience, Telecommunications, Training, CRM, Vendor Management, Print Media Sales, Print, Promotions, Advertising Sales, IEX Total View, Analysis, Quality Assurance, Time Management, Process Scheduler, Call Center Development, Operations Management, Sales Operations, Contact Centers, Customer Retention, Management, Inbound Marketing, Avaya, Leadership
Education
Illinois Center for Broadcasting-Lombard Campus 2004 — 2005
Radio and Television
Westwood College of Technology 2000 — 2002
Associate of Science (A.S.), Computer Systems Networking and Telecommunications
Esther Waigwa Esther Waigwa's Alorica Experience October 2010 - March 2011
Job Media Coordinator
Industry Outsourcing/Offshoring
Experience
Mount Paran Church October 2006 - Present
Great Moments Video Productions January 2006 - Present
Pearl Pediatrics February 2012 - March 2013
Alorica October 2010 - March 2011
Alorica August 2008 - October 2010
RaceTrac Petroleum 2003 - 2004
Knoxville College January 2000 - July 2002
Skills
Microsoft Office, Management, Fundraising, Training, Time Management, PowerPoint, Customer Service, Process Improvement, Microsoft Excel, Customer Satisfaction, Event Planning, Data Entry, Public Speaking, Process Scheduler
Education
Georgia State University 2003 — 2005
Knoxville College 2000 — 2002
Associates
Mount Paran Church October 2006 - Present
Great Moments Video Productions January 2006 - Present
Pearl Pediatrics February 2012 - March 2013
Alorica October 2010 - March 2011
Alorica August 2008 - October 2010
RaceTrac Petroleum 2003 - 2004
Knoxville College January 2000 - July 2002
Skills
Microsoft Office, Management, Fundraising, Training, Time Management, PowerPoint, Customer Service, Process Improvement, Microsoft Excel, Customer Satisfaction, Event Planning, Data Entry, Public Speaking, Process Scheduler
Education
Georgia State University 2003 — 2005
Knoxville College 2000 — 2002
Associates
Tara Keith's Alorica Experience 2011 - 2012
Job Recruiting Manager Sears Holding
Industry Financial Services
Experience
PNC Financial Services VocalistDeception Band2009 - 2015
Deception Band 2009 - 2015
Deception Band 2009 - 2015
Deception Band 2009 - 2015
PNC Financial Services April 2012 - August 2014
Alorica 2011 - 2012
Alorica 2011 - 2012
ThyssenKrupp 2009 - 2010
Skills
Talent Management, Behavioral Interviewing, Benefits Negotiation, Job Fairs, Employee Engagement, Temporary Placement, Performance Management, Corporate Recruiting, Screening Resumes, Succession Planning, Taleo, Corporate Training, Applicant Tracking..., Onboarding, PeopleSoft, New Hire Orientations, Interviews, Executive Search, Screening, Workforce Planning
Education
Howard University
Executive MBA, Business Administration and Management, General
Spring Hill College 2002 — 2006
PNC Financial Services VocalistDeception Band2009 - 2015
Deception Band 2009 - 2015
Deception Band 2009 - 2015
Deception Band 2009 - 2015
PNC Financial Services April 2012 - August 2014
Alorica 2011 - 2012
Alorica 2011 - 2012
ThyssenKrupp 2009 - 2010
Skills
Talent Management, Behavioral Interviewing, Benefits Negotiation, Job Fairs, Employee Engagement, Temporary Placement, Performance Management, Corporate Recruiting, Screening Resumes, Succession Planning, Taleo, Corporate Training, Applicant Tracking..., Onboarding, PeopleSoft, New Hire Orientations, Interviews, Executive Search, Screening, Workforce Planning
Education
Howard University
Executive MBA, Business Administration and Management, General
Spring Hill College 2002 — 2006
Kwaneqwa Walker Kwaneqwa Walker's Alorica Experience 2011 - 2012
Job Currently Seeking a great position with a great company
Industry Information Technology and Services
Experience
None April 2012 - Present
Alorica 2011 - 2012
Lowes home improvement August 2010 - October 2011
Skills
Customer Service, Troubleshooting, Computer Hardware, Customer Satisfaction, Microsoft Office 2007, Data Entry, Microsoft Office, Windows, Microsoft Excel, Phone Skills, Microsoft Word, Teamwork, Call Center, Outlook, Software Documentation, Cashiering, 10 Key, Windows 7, PowerPoint, Team Leadership, XP, Technical Support
Education
Greenville Technical College 2009 — 2013
Administrative Assistant, Human Resources Management/Personnel Administration, General
Hillcrest High School 2006 — 2009
Diploma, High School/Secondary Diplomas and Certificates
None April 2012 - Present
Alorica 2011 - 2012
Lowes home improvement August 2010 - October 2011
Skills
Customer Service, Troubleshooting, Computer Hardware, Customer Satisfaction, Microsoft Office 2007, Data Entry, Microsoft Office, Windows, Microsoft Excel, Phone Skills, Microsoft Word, Teamwork, Call Center, Outlook, Software Documentation, Cashiering, 10 Key, Windows 7, PowerPoint, Team Leadership, XP, Technical Support
Education
Greenville Technical College 2009 — 2013
Administrative Assistant, Human Resources Management/Personnel Administration, General
Hillcrest High School 2006 — 2009
Diploma, High School/Secondary Diplomas and Certificates
Fernando Soldevila Fernando Soldevila's Alorica Experience October 2012 - February 2013
Job Network Specialist at Oracle
Industry Computer Networking
Experience
Oracle October 2014 - Present
MICROS Systems Inc March 2013 - September 2014
Alorica October 2012 - February 2013
TJ Maxx May 2008 - September 2012
IT Solutions of Lehigh February 2009 - December 2010
Skills
Troubleshooting, Routers, Software Installation, Switches, WAN, Software Documentation, Computer Hardware, Windows 7, Windows, XP, Operating Systems, Active Directory, TCP/IP, Network Administration, Microsoft Office, Networking, Windows Server, Linux, VPN, Computer Repair
Education
Hodges University 2008 — 2011
B.S, Computer Information Technology program
Oracle October 2014 - Present
MICROS Systems Inc March 2013 - September 2014
Alorica October 2012 - February 2013
TJ Maxx May 2008 - September 2012
IT Solutions of Lehigh February 2009 - December 2010
Skills
Troubleshooting, Routers, Software Installation, Switches, WAN, Software Documentation, Computer Hardware, Windows 7, Windows, XP, Operating Systems, Active Directory, TCP/IP, Network Administration, Microsoft Office, Networking, Windows Server, Linux, VPN, Computer Repair
Education
Hodges University 2008 — 2011
B.S, Computer Information Technology program
Alex Noel Alex Noel's Alorica Experience December 2010 - February 2012
Job Licensed Massage Therapist
Industry Medical Practice
Experience
Breath Of Life Wellness Spa June 2013 - Present
FORTIS Colleges and Institutes September 2012 - June 2013
Alorica December 2010 - February 2012
Magellan Health Services November 2008 - January 2009
Turnstyles Ticketing November 2006 - January 2008
IntraLinks November 2005 - January 2006
AT&T August 2003 - November 2005
Macy's June 1999 - August 2003
Popeyes Louisiana Kitchen May 1996 - June 1999
Skills
Microsoft Word, Microsoft Excel, Management
Education
Fortis College-Norfolk 2012 — 2013
Massage Therapy
Montclair St. University
Marketing Major
Gibbs College
Breath Of Life Wellness Spa June 2013 - Present
FORTIS Colleges and Institutes September 2012 - June 2013
Alorica December 2010 - February 2012
Magellan Health Services November 2008 - January 2009
Turnstyles Ticketing November 2006 - January 2008
IntraLinks November 2005 - January 2006
AT&T August 2003 - November 2005
Macy's June 1999 - August 2003
Popeyes Louisiana Kitchen May 1996 - June 1999
Skills
Microsoft Word, Microsoft Excel, Management
Education
Fortis College-Norfolk 2012 — 2013
Massage Therapy
Montclair St. University
Marketing Major
Gibbs College
Georgia Diener's Alorica Experience November 2014 - April 2015
Job Registration specialist
Industry Information Services
Experience
Union Hospital 2015 - Present
Alorica November 2014 - April 2015
Mc Donald's September 2014 - November 2014
Unique Salon and Tan July 2014 - September 2014
Alorica March 2012 - June 2014
Walmart August 2011 - March 2012
Skills
Hair Care, Hair Cutting, Hair Removal, Hair Straightening, Nails, Makeovers, Cooperation, Social Networking, English grammar, Microsoft Works, Exercise, Roller Skating, Shopping, Driving Performance, Babysitting, Competition, Listening to customers, Listener, Talking, Outdoors, Cheerleading, Softball, Personal Coaching
Education
Indiana State University 2011 — 2011
Quit, Elementary Education and Teaching
Thompsons College of Cosmetology 2010 — 2011
Cosmetology Degree, Cosmetology/Cosmetologist, General
Union Hospital 2015 - Present
Alorica November 2014 - April 2015
Mc Donald's September 2014 - November 2014
Unique Salon and Tan July 2014 - September 2014
Alorica March 2012 - June 2014
Walmart August 2011 - March 2012
Skills
Hair Care, Hair Cutting, Hair Removal, Hair Straightening, Nails, Makeovers, Cooperation, Social Networking, English grammar, Microsoft Works, Exercise, Roller Skating, Shopping, Driving Performance, Babysitting, Competition, Listening to customers, Listener, Talking, Outdoors, Cheerleading, Softball, Personal Coaching
Education
Indiana State University 2011 — 2011
Quit, Elementary Education and Teaching
Thompsons College of Cosmetology 2010 — 2011
Cosmetology Degree, Cosmetology/Cosmetologist, General
Juan Ortiz Bencosme Juan Ortiz Bencosme's Alorica Experience June 2013 - Present
Job Social Media Associate/Writer at Spanglish Noise
Industry Marketing and Advertising
Experience
Alorica June 2013 - Present
Spanglish Noise December 2012 - Present
Barnes & Nobles August 2011 - Present
Bencosme Audio Production January 2010 - Present
H&R Block December 2012 - April 2013
88.7FM WRHU January 2012 - April 2013
WRHU January 2012 - April 2013
Hofstra University BooksStore August 2011 - October 2012
Solid Group Realty October 2010 - June 2011
Skills
Sales, Radio Broadcasting, Adobe Audition, Entertainment, Radio, Management, Spanish, Broadcast, DJ, Facebook
Education
Hofstra University 2011 — 2015
Alorica June 2013 - Present
Spanglish Noise December 2012 - Present
Barnes & Nobles August 2011 - Present
Bencosme Audio Production January 2010 - Present
H&R Block December 2012 - April 2013
88.7FM WRHU January 2012 - April 2013
WRHU January 2012 - April 2013
Hofstra University BooksStore August 2011 - October 2012
Solid Group Realty October 2010 - June 2011
Skills
Sales, Radio Broadcasting, Adobe Audition, Entertainment, Radio, Management, Spanish, Broadcast, DJ, Facebook
Education
Hofstra University 2011 — 2015
Lisa Rucker Lisa Rucker's Alorica Experience October 2014 - December 2014
Job Comprehensive Training Consultant
Industry Human Resources
Experience
Alorica October 2014 - December 2014
Verizon Wireless March 2014 - September 2014
RYLA Inc. September 2008 - December 2013
TEK Systems August 2012 - September 2013
The Training Associates March 2012 - August 2012
RYLA Inc. October 2008 - April 2009
Association for Information Systems September 2000 - October 2008
Skills
Proprietary Systems, Workshop Facilitation, Customer Service..., Technology Change..., Training, Employee Training, Recruiting, Management, Coaching, Team Leadership, Project Management, Customer Service, Operations Management, Call Centers, Time Management, Quality Assurance, Analysis, Captivate, Curriculum Design, Customer Retention, Leadership Development, Training Delivery, Organizational..., Performance Management, Policy, Change Management, Leadership, Public Speaking, Soft Skills, Needs Analysis, Instructional Design, Strategic Planning, Call Center, Process Improvement, Team Building
Education
Georgia State University 2001 — 2004
BA, Sociology
Wayne County Community College District 1986 — 1991
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Alorica October 2014 - December 2014
Verizon Wireless March 2014 - September 2014
RYLA Inc. September 2008 - December 2013
TEK Systems August 2012 - September 2013
The Training Associates March 2012 - August 2012
RYLA Inc. October 2008 - April 2009
Association for Information Systems September 2000 - October 2008
Skills
Proprietary Systems, Workshop Facilitation, Customer Service..., Technology Change..., Training, Employee Training, Recruiting, Management, Coaching, Team Leadership, Project Management, Customer Service, Operations Management, Call Centers, Time Management, Quality Assurance, Analysis, Captivate, Curriculum Design, Customer Retention, Leadership Development, Training Delivery, Organizational..., Performance Management, Policy, Change Management, Leadership, Public Speaking, Soft Skills, Needs Analysis, Instructional Design, Strategic Planning, Call Center, Process Improvement, Team Building
Education
Georgia State University 2001 — 2004
BA, Sociology
Wayne County Community College District 1986 — 1991
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Sharnel Ariza Sharnel Ariza's Alorica Experience July 2013 — 2015
Job Technical Support Specialist at Alorica
Industry Retail
Experience
Alorica July 2013 — 2015
Toys R Us November 2011 — Present
Margaritaville June 2010 — April 2011
Skills
Phlebotomy, Vital Signs, Insurance Billing, Payment Processing, SQL Injection, Stitching, Security, Patient Monitoring, Filing
Education
Professional Security Institute 2011 — 2011
Security and Loss Prevention Services, A
Heritage Institute-Ft Myers 2008 — 2010
Associate of Science (AS), Allied Health and Medical Assisting Services, A
Alorica July 2013 — 2015
Toys R Us November 2011 — Present
Margaritaville June 2010 — April 2011
Skills
Phlebotomy, Vital Signs, Insurance Billing, Payment Processing, SQL Injection, Stitching, Security, Patient Monitoring, Filing
Education
Professional Security Institute 2011 — 2011
Security and Loss Prevention Services, A
Heritage Institute-Ft Myers 2008 — 2010
Associate of Science (AS), Allied Health and Medical Assisting Services, A
Catherine Matel Catherine Matel's Alorica Experience August 2006 - June 2009
Job Front Desk at KC Marriott Downtown
Industry Hospitality
Experience
KC Marriott Downtown January 2012 - Present
Super 8 August 2011 - January 2012
Clarion Hotel & Convention Center May 2009 - May 2011
Bockers II Catering March 2011 - April 2011
Alorica August 2006 - June 2009
Skills
Microsoft Office, Excel, Word, Customer Service, PowerPoint, WynGuest PMS, SoftHotel PMS, Profit Manager PMS, Microsoft Excel, Microsoft Word, Teamwork
Education
Kansas State University 2010 — 2012
Bachelor of Science, Hotel and Restaurant Management
Highland Community College 2007 — 2009
Associate of Science (A.S.), Business Administration and Management, General
KC Marriott Downtown January 2012 - Present
Super 8 August 2011 - January 2012
Clarion Hotel & Convention Center May 2009 - May 2011
Bockers II Catering March 2011 - April 2011
Alorica August 2006 - June 2009
Skills
Microsoft Office, Excel, Word, Customer Service, PowerPoint, WynGuest PMS, SoftHotel PMS, Profit Manager PMS, Microsoft Excel, Microsoft Word, Teamwork
Education
Kansas State University 2010 — 2012
Bachelor of Science, Hotel and Restaurant Management
Highland Community College 2007 — 2009
Associate of Science (A.S.), Business Administration and Management, General
Melvin Lawton's Alorica Experience May 2011 - September 2014
Job Federal Contractor at CACI International Inc
Industry Telecommunications
Experience
CACI International Inc September 2014 - Present
Alorica May 2011 - September 2014
Burger King Corporation July 2005 - November 2010
Osirus Inc. August 2003 - June 2005
Skills
Customer Service, Customer Satisfaction, Training, Payroll, Invoicing, Human Resources, Budgets, Policy, Insurance, Call Centers, Hiring, Quality Assurance, Process Improvement, Program Management, Management, Documentation, Project Planning, Government, Inventory Management, Analysis, Project Management, Leadership, Team Leadership
Education
Strayer University-Georgia 2009 — 2013
Bachelor of Business Administration (B.B.A.), Purchasing, Procurement/Acquisitions and Contracts Management
Gulf Coast Community College 2005 — 2006
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
CACI International Inc September 2014 - Present
Alorica May 2011 - September 2014
Burger King Corporation July 2005 - November 2010
Osirus Inc. August 2003 - June 2005
Skills
Customer Service, Customer Satisfaction, Training, Payroll, Invoicing, Human Resources, Budgets, Policy, Insurance, Call Centers, Hiring, Quality Assurance, Process Improvement, Program Management, Management, Documentation, Project Planning, Government, Inventory Management, Analysis, Project Management, Leadership, Team Leadership
Education
Strayer University-Georgia 2009 — 2013
Bachelor of Business Administration (B.B.A.), Purchasing, Procurement/Acquisitions and Contracts Management
Gulf Coast Community College 2005 — 2006
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Jason Redden Jason Redden's Alorica Experience March 2011 - February 2014
Job Student at Hodges University
Industry Computer & Network Security
Experience
Alorica March 2011 - February 2014
Skills
A+ Certified, Linux, Windows 7, Windows 8, Microsoft Office, Windows Server, Active Directory..., JavaScript, MySQL, Remote Desktop, Technical Support, Computer Hardware, Troubleshooting, Windows XP, Active Directory, Operating Systems, Windows, Networking, Software Installation, Help Desk Support
Education
Hodges University 2013 — 2017
Bachelors Degree in Cybersecurity and Forensics - Currently Pursuing, Cyber/Computer Forensics - Programming - Windows/Linux Server and Administration
Cape Coral High School 1990 — 1994
GED
Alorica March 2011 - February 2014
Skills
A+ Certified, Linux, Windows 7, Windows 8, Microsoft Office, Windows Server, Active Directory..., JavaScript, MySQL, Remote Desktop, Technical Support, Computer Hardware, Troubleshooting, Windows XP, Active Directory, Operating Systems, Windows, Networking, Software Installation, Help Desk Support
Education
Hodges University 2013 — 2017
Bachelors Degree in Cybersecurity and Forensics - Currently Pursuing, Cyber/Computer Forensics - Programming - Windows/Linux Server and Administration
Cape Coral High School 1990 — 1994
GED
angel canada's Alorica Experience October 2013 - September 2014
Job Program Center Manager at RuffaloCODY
Industry Fund-Raising
Experience
RuffaloCODY September 2014 - Present
Alorica October 2013 - September 2014
Alorica October 2011 - September 2014
Big Brothers Big Sisters of Vigo County, Inc. August 2013 - December 2013
Alorica April 2009 - October 2011
Skills
Workforce Management, BPO, Contact Centers, Outsourcing, Call Center Development, Inbound Marketing, Avaya, Service Delivery, Microsoft Excel, PowerPoint, Job Coaching, Employee Training, Adult Education, Performance Improvement, Performance Management, Program Development, Program Evaluation, Customer Service
Education
Indiana State University 2011 — 2013
Master's degree, Human Resources Development
Indiana State University 2005 — 2009
Bachelor of Science (BS), Communication and Media Studies
RuffaloCODY September 2014 - Present
Alorica October 2013 - September 2014
Alorica October 2011 - September 2014
Big Brothers Big Sisters of Vigo County, Inc. August 2013 - December 2013
Alorica April 2009 - October 2011
Skills
Workforce Management, BPO, Contact Centers, Outsourcing, Call Center Development, Inbound Marketing, Avaya, Service Delivery, Microsoft Excel, PowerPoint, Job Coaching, Employee Training, Adult Education, Performance Improvement, Performance Management, Program Development, Program Evaluation, Customer Service
Education
Indiana State University 2011 — 2013
Master's degree, Human Resources Development
Indiana State University 2005 — 2009
Bachelor of Science (BS), Communication and Media Studies
BRITTANY CULPEPPER BRITTANY CULPEPPER's Alorica Experience 2013 - 2013
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
Universal Health Care June 2012 - January 2013
Alorica 2013 - 2013
Comcast November 2011 - May 2012
MarketSource January 2011 - August 2011
Walmart March 2006 - January 2011
DAUGHTREY CONSTRUCTION April 2005 - August 2007
Skills
typing, Microsoft Office, 10 Key
Education
Hinds Community College 2007 — 2008
Associate of Arts (AA), Business Administration and Management, General
Universal Health Care June 2012 - January 2013
Alorica 2013 - 2013
Comcast November 2011 - May 2012
MarketSource January 2011 - August 2011
Walmart March 2006 - January 2011
DAUGHTREY CONSTRUCTION April 2005 - August 2007
Skills
typing, Microsoft Office, 10 Key
Education
Hinds Community College 2007 — 2008
Associate of Arts (AA), Business Administration and Management, General
James Craigmyle James Craigmyle's Alorica Experience June 2012 - November 2012
Job Politcal Science/Economics Major Indiana University
Industry International Affairs
Experience
Darden November 2012 - Present
Alorica June 2012 - November 2012
Ampacet May 2011 - August 2011
McDonald's Corporation July 2010 - May 2011
Skills
Creative Problem Solving, Goal-oriented..., Customer Service, Data Analysis, Written & Oral..., Communication Skills, Graphic Design, Microsoft Excel, Microsoft Word, PowerPoint, Research, Brainstorm Facilitation, Managing Meetings, Motivation, Facilitation, Time Management, Marketing, Management, Access, Critical Thinking, Social Networking
Education
Indiana University Bloomington 2013 — 2015
Marketing
Indiana State University 2012 — 2015
Marketing
Harding University 2011 — 2012
Chemistry
Darden November 2012 - Present
Alorica June 2012 - November 2012
Ampacet May 2011 - August 2011
McDonald's Corporation July 2010 - May 2011
Skills
Creative Problem Solving, Goal-oriented..., Customer Service, Data Analysis, Written & Oral..., Communication Skills, Graphic Design, Microsoft Excel, Microsoft Word, PowerPoint, Research, Brainstorm Facilitation, Managing Meetings, Motivation, Facilitation, Time Management, Marketing, Management, Access, Critical Thinking, Social Networking
Education
Indiana University Bloomington 2013 — 2015
Marketing
Indiana State University 2012 — 2015
Marketing
Harding University 2011 — 2012
Chemistry
Kristina Lawrence's Alorica Experience December 2013 - January 2014
Job Customer Service at Lynx Services
Industry Consumer Services
Experience
LYNX Services, a Solera company March 2014 - Present
Publix September 2013 - December 2014
Alorica December 2013 - January 2014
UnitedHealthcare April 2013 - June 2013
Astrium November 2010 - January 2013
Property Debt Research July 2010 - October 2010
Self Employed January 2009 - July 2010
Finiti May 2006 - December 2008
State Farm Insurance August 2005 - May 2006
Spencer Gifts June 2003 - August 2005
Skills
Mac OS X, Mac OS, Mac, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Dynamics, PowerPoint, Photoshop, Problem Solving, Administrative..., Customer Service, Coordination, Data Center, Database Design, Electronics, Internet, iPhone, iPod, iPad, Microsoft Operating..., Social Networking, Organization, Photography, Digital Photography, Windows, Twitter, Facebook, Android, Program Management, Networking, Time Management, OS X, Call Centers, Marketing, Sales, Leadership, Mobile Devices, Training, Outlook, Team Leadership, Product Management, Customer Satisfaction, Troubleshooting, Technical Support, Product Marketing
Education
Hodges University 2014 — 2019
Bachelor's degree, Cyber/Computer Forensics and Counterterrorism
Howard Community College 2003 — 2004
Associate of Arts and Sciences (AAS), General Studies, 3.4
Spencerville Adventist Academy 1999 — 2003
Highschool, General Studies, 3.4
LYNX Services, a Solera company March 2014 - Present
Publix September 2013 - December 2014
Alorica December 2013 - January 2014
UnitedHealthcare April 2013 - June 2013
Astrium November 2010 - January 2013
Property Debt Research July 2010 - October 2010
Self Employed January 2009 - July 2010
Finiti May 2006 - December 2008
State Farm Insurance August 2005 - May 2006
Spencer Gifts June 2003 - August 2005
Skills
Mac OS X, Mac OS, Mac, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Dynamics, PowerPoint, Photoshop, Problem Solving, Administrative..., Customer Service, Coordination, Data Center, Database Design, Electronics, Internet, iPhone, iPod, iPad, Microsoft Operating..., Social Networking, Organization, Photography, Digital Photography, Windows, Twitter, Facebook, Android, Program Management, Networking, Time Management, OS X, Call Centers, Marketing, Sales, Leadership, Mobile Devices, Training, Outlook, Team Leadership, Product Management, Customer Satisfaction, Troubleshooting, Technical Support, Product Marketing
Education
Hodges University 2014 — 2019
Bachelor's degree, Cyber/Computer Forensics and Counterterrorism
Howard Community College 2003 — 2004
Associate of Arts and Sciences (AAS), General Studies, 3.4
Spencerville Adventist Academy 1999 — 2003
Highschool, General Studies, 3.4
Paula Ford Paula Ford's Alorica Experience November 2010 - August 2012
Job Payroll / Administrative
Industry Information Technology and Services
Experience
Xerox (FSSA) January 2013 - August 2013
Alorica November 2010 - August 2012
Cambridge Estates March 2010 - September 2010
TeleServices Direct May 2008 - January 2010
Skills
Payroll, HRIS, Benefits Administration, Employee Benefits, Employee Relations, Human Resources, Outlook, Accounts Payable, Customer Service, Data Entry, ADP Payroll, Recruiting, Deferred Compensation, Microsoft Excel, Spreadsheets, BPO, Workforce Management, Call Centers, Leadership, Management, Team Building, Training, Hiring, Interviews
Education
Indiana Business College 2000 — 2002
Associate's degree, Business Administration and Management, General
Xerox (FSSA) January 2013 - August 2013
Alorica November 2010 - August 2012
Cambridge Estates March 2010 - September 2010
TeleServices Direct May 2008 - January 2010
Skills
Payroll, HRIS, Benefits Administration, Employee Benefits, Employee Relations, Human Resources, Outlook, Accounts Payable, Customer Service, Data Entry, ADP Payroll, Recruiting, Deferred Compensation, Microsoft Excel, Spreadsheets, BPO, Workforce Management, Call Centers, Leadership, Management, Team Building, Training, Hiring, Interviews
Education
Indiana Business College 2000 — 2002
Associate's degree, Business Administration and Management, General
Brandon Schuller's Alorica Experience September 2011 - November 2012
Job Flooring Specialist Helper at Scharm Floor Covering
Industry Marketing and Advertising
Experience
Scharm Floor Covering October 2013 - Present
Power Home Remodeling Group January 2013 - October 2013
Alorica September 2011 - November 2012
Amway January 2010 - May 2012
Volt Workforce Solutions February 2011 - August 2011
Comcast November 2008 - February 2010
United Parcel Service April 2008 - November 2008
Skills
Customer Service, Sales, Problem Solving, Customer Relations, Data Entry, Management, Social Networking, Networking, Marketing, Windows, Time Management, Training, Teamwork, Customer Satisfaction, Microsoft Office, Microsoft Word, PowerPoint, Social Media, Microsoft Excel
Education
Harper College 2007 — 2008
Conant 2005 — 2006
High School Diploma, General Education
Schaumburg High School 2002 — 2005
Scharm Floor Covering October 2013 - Present
Power Home Remodeling Group January 2013 - October 2013
Alorica September 2011 - November 2012
Amway January 2010 - May 2012
Volt Workforce Solutions February 2011 - August 2011
Comcast November 2008 - February 2010
United Parcel Service April 2008 - November 2008
Skills
Customer Service, Sales, Problem Solving, Customer Relations, Data Entry, Management, Social Networking, Networking, Marketing, Windows, Time Management, Training, Teamwork, Customer Satisfaction, Microsoft Office, Microsoft Word, PowerPoint, Social Media, Microsoft Excel
Education
Harper College 2007 — 2008
Conant 2005 — 2006
High School Diploma, General Education
Schaumburg High School 2002 — 2005
Eric Goetterman Eric Goetterman's Alorica Experience November 2011 - November 2012
Job Tech Support Agent
Industry Food & Beverages
Experience
PlumChoice November 2012 - Present
Alorica November 2011 - November 2012
Dunkin Donuts January 2011 - November 2011
Skills
Troubleshooting, Technical Support, Windows 7, Help Desk Support, Telephone Skills, Active Directory, Time Management, Software Installation, Computer Repair, Computer Hardware, Operating Systems, Windows Server
Education
Hodges University 2010 — 2016
Bachelor of Science (BS), Information Technology
PlumChoice November 2012 - Present
Alorica November 2011 - November 2012
Dunkin Donuts January 2011 - November 2011
Skills
Troubleshooting, Technical Support, Windows 7, Help Desk Support, Telephone Skills, Active Directory, Time Management, Software Installation, Computer Repair, Computer Hardware, Operating Systems, Windows Server
Education
Hodges University 2010 — 2016
Bachelor of Science (BS), Information Technology
Quanina Young Quanina Young's Alorica Experience March 2015 - Present
Job Customer Service Representative at Alorica
Industry Human Resources
Experience
Alorica March 2015 - Present
T & T Grading 2006 - 2010
Days Inn Airport West February 2005 - November 2007
CARMAX AUTO SUPERSTORE April 2005 - August 2005
Cobb County 911 March 2003 - January 2004
Nextel/Teletech February 2002 - March 2003
Skills
Office Administration, Customer Service, Clerical, Microsoft Office, Microsoft Excel, Telecommunications, Troubleshooting, Call Centers, Mobile Devices, Telecommunications..., Wireless, Accounts Payable, Accounts Receivable, Microsoft Word, Technical Support, Administrative..., Data Entry, Management, Outlook, Payroll, Problem Solving, Sales
Education
Westlake High School 1994 — 1998
Georgia Perimeter College
Alorica March 2015 - Present
T & T Grading 2006 - 2010
Days Inn Airport West February 2005 - November 2007
CARMAX AUTO SUPERSTORE April 2005 - August 2005
Cobb County 911 March 2003 - January 2004
Nextel/Teletech February 2002 - March 2003
Skills
Office Administration, Customer Service, Clerical, Microsoft Office, Microsoft Excel, Telecommunications, Troubleshooting, Call Centers, Mobile Devices, Telecommunications..., Wireless, Accounts Payable, Accounts Receivable, Microsoft Word, Technical Support, Administrative..., Data Entry, Management, Outlook, Payroll, Problem Solving, Sales
Education
Westlake High School 1994 — 1998
Georgia Perimeter College
Denzell Miller's Alorica Experience November 2011 - April 2012
Job Intern at Community Network Hospital Inc
Industry Health, Wellness and Fitness
Experience
Community Network Hospital Inc May 2013 - Present
Financial Management Systens April 2014 - January 2015
St. Anthony's Medical Center May 2012 - August 2012
Alorica November 2011 - April 2012
Skills
Public Speaking, Critical Thinking, Customer Service, Close Attention to..., Attendance Management, Goal Oriented, Goal Setting, Healthcare Management, Fitness Training
Education
Indiana State University 2009 — 2013
Health/Health Care Administration/Management
Community Network Hospital Inc May 2013 - Present
Financial Management Systens April 2014 - January 2015
St. Anthony's Medical Center May 2012 - August 2012
Alorica November 2011 - April 2012
Skills
Public Speaking, Critical Thinking, Customer Service, Close Attention to..., Attendance Management, Goal Oriented, Goal Setting, Healthcare Management, Fitness Training
Education
Indiana State University 2009 — 2013
Health/Health Care Administration/Management
Carl Cowart Carl Cowart's Alorica Experience November 2011 - May 2012
Job Customer Service & Sales Professional
Industry Retail
Experience
Printroom Group 2012 - 2013
Alorica November 2011 - May 2012
Skills
Product Complaints, Analytical Skills, Customer Satisfaction, Collaboration, Outstanding..., Employee Training, Persuasiveness, Sales Operations, Time Management, Highly detail oriented, Solid computer skills, Work Independently with..., Team-oriented, Business Ethics, Integrity, Information Systems
Education
Grand Canyon University 2009 — 2012
Master of Business Administration (M.B.A.), Management Information Systems, General
Saint Peter's University 2004 — 2006
Bachelor of Arts (B.A.), Urban Studies/Affairs
Printroom Group 2012 - 2013
Alorica November 2011 - May 2012
Skills
Product Complaints, Analytical Skills, Customer Satisfaction, Collaboration, Outstanding..., Employee Training, Persuasiveness, Sales Operations, Time Management, Highly detail oriented, Solid computer skills, Work Independently with..., Team-oriented, Business Ethics, Integrity, Information Systems
Education
Grand Canyon University 2009 — 2012
Master of Business Administration (M.B.A.), Management Information Systems, General
Saint Peter's University 2004 — 2006
Bachelor of Arts (B.A.), Urban Studies/Affairs
Ronald Carter Jr Ronald Carter Jr's Alorica Experience July 2013 - August 2013
Job IT Service Desk Technician at Modis
Industry Information Technology and Services
Experience
Modis August 2014 - Present
InnoSource September 2013 - February 2014
Alorica July 2013 - August 2013
Pinnacle Airlines Corp. July 2012 - May 2013
Pinnacle Airlines Corp. October 2011 - July 2012
Boys & Girls Clubs of Southeastern Michigan June 2006 - October 2011
TechTeam Global May 2008 - November 2008
Skills
Technical Support, Troubleshooting, Software Installation, Hardware, Computer Hardware, Computer Repair, Active Directory, Software Documentation, Laptops, Access, Windows, Data Entry, Customer Service, Proficient Typing Skills, Windows 7, Call Centers, Adobe Creative Suite, Application Support, Peripherals, Microsoft Office, Desktop Application..., Time Management, Web Design, Web Development, Networking, Command Prompt, Linux, DOS, Shipping, Forklift Operator, Password Resets, Ramco, AS400 system, XP, Printers, Windows XP Pro, Help Desk Support, Databases, Maintenance & Repair, Remote Desktop, System Administration, Windows Vista, Blackberry, Antivirus, Wireless Networking, Android, BMC Remedy, VPN, Mobile Devices, CompTIA Network+...
Education
New Horizons Computer Learning Centers 2014 — 2014
Security IT Associate, Information Technology, Completed
University of Phoenix 2010 — 2011
Associate's degree, Information Technology
Henry Ford Community College 2006 — 2010
Modis August 2014 - Present
InnoSource September 2013 - February 2014
Alorica July 2013 - August 2013
Pinnacle Airlines Corp. July 2012 - May 2013
Pinnacle Airlines Corp. October 2011 - July 2012
Boys & Girls Clubs of Southeastern Michigan June 2006 - October 2011
TechTeam Global May 2008 - November 2008
Skills
Technical Support, Troubleshooting, Software Installation, Hardware, Computer Hardware, Computer Repair, Active Directory, Software Documentation, Laptops, Access, Windows, Data Entry, Customer Service, Proficient Typing Skills, Windows 7, Call Centers, Adobe Creative Suite, Application Support, Peripherals, Microsoft Office, Desktop Application..., Time Management, Web Design, Web Development, Networking, Command Prompt, Linux, DOS, Shipping, Forklift Operator, Password Resets, Ramco, AS400 system, XP, Printers, Windows XP Pro, Help Desk Support, Databases, Maintenance & Repair, Remote Desktop, System Administration, Windows Vista, Blackberry, Antivirus, Wireless Networking, Android, BMC Remedy, VPN, Mobile Devices, CompTIA Network+...
Education
New Horizons Computer Learning Centers 2014 — 2014
Security IT Associate, Information Technology, Completed
University of Phoenix 2010 — 2011
Associate's degree, Information Technology
Henry Ford Community College 2006 — 2010
Tabitha Thompson Tabitha Thompson's Alorica Experience September 2012 - March 2013
Job New Hire Agent Trainer
Industry Consumer Services
Experience
Alorica September 2012 - March 2013
Arby's Restaurant Group, Inc. June 2010 - February 2012
Skills
Customer Service, Customer Satisfaction, Call Center..., Call Centers, Babysitting
Education
Greenville Technical College 2012 — 2014
Alorica September 2012 - March 2013
Arby's Restaurant Group, Inc. June 2010 - February 2012
Skills
Customer Service, Customer Satisfaction, Call Center..., Call Centers, Babysitting
Education
Greenville Technical College 2012 — 2014
Kelechi Okoro Kelechi Okoro's Alorica Experience October 2014 - January 2015
Job Electrician Apprentice at Mc Dean Electrical
Industry Health, Wellness and Fitness
Experience
Mc Dean Electrical January 2015 - Present
Alorica October 2014 - January 2015
Walden Security November 2013 - May 2014
AlliedBarton Security Services January 2011 - October 2013
Ultimate Fitness January 2013 - June 2013
Fit Wit January 2010 - June 2010
UPS June 2008 - March 2010
Skills
Customer Service, Human Anatomy, Exercise Physiology, Physiology, Anatomy, Human Physiology, Cardiovascular..., Muscle Physiology, Sports Biomechanics, Customer Service..., Security, Program Management, Time Management, Quality Assurance, Employee Training, Personal Training, Strength Training, Fitness, Nutrition, Wellness, Public Speaking, AED, Fundraising, Community Outreach, Cpr Certified, Research, Training, CPR Certified, Microsoft Office
Education
Georgia State University 2009 — 2013
Bachelor's degree, Kinesiology and Health Science
Mc Dean Electrical January 2015 - Present
Alorica October 2014 - January 2015
Walden Security November 2013 - May 2014
AlliedBarton Security Services January 2011 - October 2013
Ultimate Fitness January 2013 - June 2013
Fit Wit January 2010 - June 2010
UPS June 2008 - March 2010
Skills
Customer Service, Human Anatomy, Exercise Physiology, Physiology, Anatomy, Human Physiology, Cardiovascular..., Muscle Physiology, Sports Biomechanics, Customer Service..., Security, Program Management, Time Management, Quality Assurance, Employee Training, Personal Training, Strength Training, Fitness, Nutrition, Wellness, Public Speaking, AED, Fundraising, Community Outreach, Cpr Certified, Research, Training, CPR Certified, Microsoft Office
Education
Georgia State University 2009 — 2013
Bachelor's degree, Kinesiology and Health Science
John Theios John Theios's Alorica Experience 1996 - 1997
Job Technical Client Manager
Industry Leisure, Travel & Tourism
Experience
LesConcierges 2012 - Present
WineDirect 2008 - 2012
eWinery Solutions 2004 - 2007
Custom Wine Source 2004 - 2007
Davenport House 1997 - 2004
Armellini Industries 1999 - 2000
Interactive Response Technologies 1997 - 1999
Alorica 1996 - 1997
U.S. Technologies 1995 - 1996
Ocwen Financial 1993 - 1995
Skills
Product Management, Agile Project Management, Software Project..., Software Development, Data Analysis, Business Analysis, Business Intelligence, Data Warehousing, E-commerce, POS, Fulfillment Services, SQL Server, PostgreSQL, Web Development, Web Services, Scrum, User Stories, ERP, Quickbooks, Microsoft Dynamics, HTML + CSS, XML, ColdFusion, WebFOCUS, SaaS, Strategic Partnerships, Cloud Computing
Education
Georgia State University 1981 — 1983
M.S., Finance
University of Redlands 1975 — 1979
B.A., English
LesConcierges 2012 - Present
WineDirect 2008 - 2012
eWinery Solutions 2004 - 2007
Custom Wine Source 2004 - 2007
Davenport House 1997 - 2004
Armellini Industries 1999 - 2000
Interactive Response Technologies 1997 - 1999
Alorica 1996 - 1997
U.S. Technologies 1995 - 1996
Ocwen Financial 1993 - 1995
Skills
Product Management, Agile Project Management, Software Project..., Software Development, Data Analysis, Business Analysis, Business Intelligence, Data Warehousing, E-commerce, POS, Fulfillment Services, SQL Server, PostgreSQL, Web Development, Web Services, Scrum, User Stories, ERP, Quickbooks, Microsoft Dynamics, HTML + CSS, XML, ColdFusion, WebFOCUS, SaaS, Strategic Partnerships, Cloud Computing
Education
Georgia State University 1981 — 1983
M.S., Finance
University of Redlands 1975 — 1979
B.A., English
William Marino William Marino's Alorica Experience July 2009 - November 2010
Job IT Field Floater at Sedona Technologies
Industry Computer & Network Security
Experience
Barrister Global Services Network December 2012 - Present
Steelcase / CPR June 2013 - September 2013
Sedona Technologies October 2012 - March 2013
Johnson Controls November 2011 - October 2012
Netview January 2011 - April 2011
Alorica July 2009 - November 2010
Mapco Express May 2008 - July 2009
Fasttek May 2007 - May 2008
Quanta September 2007 - January 2008
Dell July 2007 - September 2007
Skills
Programming, Computer Hardware, Computer Repair, Computer Maintenance, Computer Security, Call Center, Linux, Ubuntu, Fedora, Windows Server, Windows 7, Windows XP Pro, Active Directory
Education
Grand Rapids Community College 2001 — 2005
Associate of Arts (AA), Networking and unix shell scirpting
Nri 2000 — 2001
Computer Science, Computer infomation
Barrister Global Services Network December 2012 - Present
Steelcase / CPR June 2013 - September 2013
Sedona Technologies October 2012 - March 2013
Johnson Controls November 2011 - October 2012
Netview January 2011 - April 2011
Alorica July 2009 - November 2010
Mapco Express May 2008 - July 2009
Fasttek May 2007 - May 2008
Quanta September 2007 - January 2008
Dell July 2007 - September 2007
Skills
Programming, Computer Hardware, Computer Repair, Computer Maintenance, Computer Security, Call Center, Linux, Ubuntu, Fedora, Windows Server, Windows 7, Windows XP Pro, Active Directory
Education
Grand Rapids Community College 2001 — 2005
Associate of Arts (AA), Networking and unix shell scirpting
Nri 2000 — 2001
Computer Science, Computer infomation
Nick Henson Nick Henson's Alorica Experience June 2007 - August 2007
Job SelfEmployed Between Major Contracts
Industry Computer Networking
Experience
Self-Employed Between Major Contracts April 2014 - Present
Community Medical Centers August 2007 - April 2014
Alorica June 2007 - August 2007
Alorica June 2006 - June 2007
Alorica November 2005 - June 2006
Alorica August 2005 - November 2005
Heald College March 2005 - May 2005
WinCo Foods July 2004 - February 2005
McDonald's Corporation March 2003 - November 2003
Foster's Freeze June 2002 - January 2003
Skills
Troubleshooting, Active Directory, Technical Support, XP, DHCP, Servers, Software Documentation, VPN, Software Installation, Hardware, Help Desk Support, Healthcare Information..., Windows 7, Windows, Switches, Group Policy, VoIP, Laptops, Networking, Routers, Windows Server, System Administration, Process Improvement, EHR, Security, HIPAA, Citrix, Network Security, VMware, SharePoint, HL7, Training, Healthcare, Epic Systems, EMR, Microsoft Office, Windows Vista, Customer Service, Project Planning, Critical Thinking, Logistics, Project Management, Informatics, Team Leadership, Strategic Planning, Hospitals, Sales, Customer Satisfaction, Information Security, Knowledge Management
Education
University of Phoenix 2009 — 2015
Bachelor of Science, Information Technology in Information Systems Security
University of Phoenix 2008 — 2009
Associate of Arts, Information Technology Networking
Heald College 2005 — 2006
Fresno Adventist Academy
Self-Employed Between Major Contracts April 2014 - Present
Community Medical Centers August 2007 - April 2014
Alorica June 2007 - August 2007
Alorica June 2006 - June 2007
Alorica November 2005 - June 2006
Alorica August 2005 - November 2005
Heald College March 2005 - May 2005
WinCo Foods July 2004 - February 2005
McDonald's Corporation March 2003 - November 2003
Foster's Freeze June 2002 - January 2003
Skills
Troubleshooting, Active Directory, Technical Support, XP, DHCP, Servers, Software Documentation, VPN, Software Installation, Hardware, Help Desk Support, Healthcare Information..., Windows 7, Windows, Switches, Group Policy, VoIP, Laptops, Networking, Routers, Windows Server, System Administration, Process Improvement, EHR, Security, HIPAA, Citrix, Network Security, VMware, SharePoint, HL7, Training, Healthcare, Epic Systems, EMR, Microsoft Office, Windows Vista, Customer Service, Project Planning, Critical Thinking, Logistics, Project Management, Informatics, Team Leadership, Strategic Planning, Hospitals, Sales, Customer Satisfaction, Information Security, Knowledge Management
Education
University of Phoenix 2009 — 2015
Bachelor of Science, Information Technology in Information Systems Security
University of Phoenix 2008 — 2009
Associate of Arts, Information Technology Networking
Heald College 2005 — 2006
Fresno Adventist Academy
Mark Nagel's Alorica Experience February 2009 - May 2012
Job Quartermaster at Compass Rose Brigantine Ship
Industry Leisure, Travel & Tourism
Experience
Compass Rose Brigantine Ship May 2012 - Present
Advocare February 2007 - Present
Alorica February 2009 - May 2012
OrganicsRus February 2006 - January 2009
Nagel's Paint and More March 1981 - May 2003
Skills
Leadership, Recruiting, Human Resources, Employee Relations, Marketing, Strategic Planning, Event Planning, Customer Service, Onboarding, Direct Sales, Sales Management, Call Centers, Coaching, Community Outreach, Leadership Development, Program Management, Teaching, Benefits Administration, Hiring, Team Building, Employee Benefits, Training
Education
Grayson County College 1994 — 1996
Small Business Management, Business Administration and Management, General
Grayson County College 1992 — 1994
none, Business Management
Compass Rose Brigantine Ship May 2012 - Present
Advocare February 2007 - Present
Alorica February 2009 - May 2012
OrganicsRus February 2006 - January 2009
Nagel's Paint and More March 1981 - May 2003
Skills
Leadership, Recruiting, Human Resources, Employee Relations, Marketing, Strategic Planning, Event Planning, Customer Service, Onboarding, Direct Sales, Sales Management, Call Centers, Coaching, Community Outreach, Leadership Development, Program Management, Teaching, Benefits Administration, Hiring, Team Building, Employee Benefits, Training
Education
Grayson County College 1994 — 1996
Small Business Management, Business Administration and Management, General
Grayson County College 1992 — 1994
none, Business Management
Katherine Montoy Katherine Montoy's Alorica Experience March 2009 - August 2012
Job Client Coordinator at ERA
Industry Information Technology and Services
Experience
ERA April 2013 - Present
Alorica March 2009 - August 2012
Alorica August 2008 - March 2009
Alorica March 2008 - July 2008
Mr. Goodcent Subs and Pasta January 2000 - August 2003
Skills
Outsourcing, BPO, Training, Leadership, Vendor Management, Call Center, Workforce Management, Call Centers, Customer Experience
Education
Kansas State University 2002 — 2005
Family Studies/Elementary Education
Highland Community College
General Studies
ERA April 2013 - Present
Alorica March 2009 - August 2012
Alorica August 2008 - March 2009
Alorica March 2008 - July 2008
Mr. Goodcent Subs and Pasta January 2000 - August 2003
Skills
Outsourcing, BPO, Training, Leadership, Vendor Management, Call Center, Workforce Management, Call Centers, Customer Experience
Education
Kansas State University 2002 — 2005
Family Studies/Elementary Education
Highland Community College
General Studies
Tatum Simpson Tatum Simpson's Alorica Experience February 2013 - April 2013
Job Graduate student at University of Maryland Eastern Shore
Industry Research
Experience
University of Maryland Eastern Shore August 2014 - Present
Charming Charlie May 2013 - August 2014
Alorica February 2013 - April 2013
Halo Burger September 2007 - May 2008
Skills
Microsoft Office, Legal Writing, Public Speaking, Microsoft Word, Research, PowerPoint, Customer Service, Leadership, Microsoft Excel, Outlook, Policy, Sales, Management, Community Outreach, Time Management, Social Media, Event Planning
Education
University of Maryland Eastern Shore 2014 — 2016
Master's degree, Criminology
Southern University Law Center 2012 — 2013
Law
Hampton University 2008 — 2012
Bachelor of Arts (B.A.), Political Science/ Criminal Justice, 3.24
University of Maryland Eastern Shore August 2014 - Present
Charming Charlie May 2013 - August 2014
Alorica February 2013 - April 2013
Halo Burger September 2007 - May 2008
Skills
Microsoft Office, Legal Writing, Public Speaking, Microsoft Word, Research, PowerPoint, Customer Service, Leadership, Microsoft Excel, Outlook, Policy, Sales, Management, Community Outreach, Time Management, Social Media, Event Planning
Education
University of Maryland Eastern Shore 2014 — 2016
Master's degree, Criminology
Southern University Law Center 2012 — 2013
Law
Hampton University 2008 — 2012
Bachelor of Arts (B.A.), Political Science/ Criminal Justice, 3.24
Nicholas Gillman Nicholas Gillman's Alorica Experience September 2012 - April 2014
Job Owner/Operator at Weaver's Technology
Industry Information Technology and Services
Experience
Samsung Electronics America April 2014 - Present
Weaver's Technology January 2009 - Present
Alorica September 2012 - April 2014
Lowe's Home Improvement July 2008 - February 2010
O'Reilly Auto Parts January 2008 - April 2008
The Pantry June 2004 - December 2007
AutoZoneGreer, S.C August 2002 - December 2003
Skills
XP, Excel, Word, PowerPoint, Customer Service, Retail, Inventory Management, Merchandising, Budgeting, Microsoft Office, Small Business, Programming, Customer Relations, Problem Solving, Photoshop, Employee Relations, Windows 7, Software Installation, Laptops, Computer Hardware, HTML, Team Leadership, Troubleshooting, Training, Social Networking, Teamwork, Computer Repair, Analysis, Call Centers, Windows XP, Microsoft Excel, Microsoft Word
Education
J.L. Mann Academy 1999 — 2002
Sciences
Greenville Technical College
AAS, Computer repair, Programming, Networking
Samsung Electronics America April 2014 - Present
Weaver's Technology January 2009 - Present
Alorica September 2012 - April 2014
Lowe's Home Improvement July 2008 - February 2010
O'Reilly Auto Parts January 2008 - April 2008
The Pantry June 2004 - December 2007
AutoZoneGreer, S.C August 2002 - December 2003
Skills
XP, Excel, Word, PowerPoint, Customer Service, Retail, Inventory Management, Merchandising, Budgeting, Microsoft Office, Small Business, Programming, Customer Relations, Problem Solving, Photoshop, Employee Relations, Windows 7, Software Installation, Laptops, Computer Hardware, HTML, Team Leadership, Troubleshooting, Training, Social Networking, Teamwork, Computer Repair, Analysis, Call Centers, Windows XP, Microsoft Excel, Microsoft Word
Education
J.L. Mann Academy 1999 — 2002
Sciences
Greenville Technical College
AAS, Computer repair, Programming, Networking
Ashlee Bybee Ashlee Bybee's Alorica Experience September 2012 - November 2012
Job Financial Applications Specialist at Center Partners
Industry Medical Devices
Experience
Center Partners March 2013 - Present
Alorica September 2012 - November 2012
Autonet Tv March 2012 - August 2012
Discover Financial Services January 2012 - March 2012
Convergys October 2011 - January 2012
Focus Services August 2010 - November 2011
Skills
Typing, Customer Service, Microsoft Office, Data Entry, Critical Thinking, Organization, Learning Quickly, Highly Dedicated, Sales Management, Communication
Education
Institute of Business and Medical Careers 2013 — 2015
Associate's degree, Medical Billing and Coding
Utah State University 2009 — 2010
General Studies, Generals
Weber State University 2009 — 2010
General, General Studies, B
Ogden Weber Applied Technology College 2008 — 2010
General Studies, General, A
Ben Lomond High School 2006 — 2010
Diploma, General Education, 3.3
Center Partners March 2013 - Present
Alorica September 2012 - November 2012
Autonet Tv March 2012 - August 2012
Discover Financial Services January 2012 - March 2012
Convergys October 2011 - January 2012
Focus Services August 2010 - November 2011
Skills
Typing, Customer Service, Microsoft Office, Data Entry, Critical Thinking, Organization, Learning Quickly, Highly Dedicated, Sales Management, Communication
Education
Institute of Business and Medical Careers 2013 — 2015
Associate's degree, Medical Billing and Coding
Utah State University 2009 — 2010
General Studies, Generals
Weber State University 2009 — 2010
General, General Studies, B
Ogden Weber Applied Technology College 2008 — 2010
General Studies, General, A
Ben Lomond High School 2006 — 2010
Diploma, General Education, 3.3
Boone Tyrrell's Alorica Experience June 2014 - June 2015
Job Communications Specialist at West Corporation
Industry Sports
Experience
Alorica June 2014 - June 2015
Belk September 2013 - December 2013
Winston Salem State University January 2013 - May 2013
jcpenney October 2009 - January 2012
Roanoke Valley Chamber of Commerce September 2009 - December 2010
Lowe's Distribution Center March 2008 - September 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, C++, C, Java
Education
Winston-Salem State University 2011 — 2013
Bachelor of Science (B.S.), Sport and Fitness Administration/Management
Halifax Community College 2008 — 2010
Associate of Arts (A.A.), Associate in Arts
Alorica June 2014 - June 2015
Belk September 2013 - December 2013
Winston Salem State University January 2013 - May 2013
jcpenney October 2009 - January 2012
Roanoke Valley Chamber of Commerce September 2009 - December 2010
Lowe's Distribution Center March 2008 - September 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, C++, C, Java
Education
Winston-Salem State University 2011 — 2013
Bachelor of Science (B.S.), Sport and Fitness Administration/Management
Halifax Community College 2008 — 2010
Associate of Arts (A.A.), Associate in Arts
Richard Mireles's Alorica Experience August 2014 - February 2015
Job
Industry Human Resources
Experience
Alorica August 2014 - February 2015
Walmart December 2012 - August 2013
Maxco Supply Inc January 2012 - August 2012
Skills
Customer Service, Sales, Management, Microsoft Word, Microsoft Excel, Microsoft Office, Training, PowerPoint, Process Improvement, Time Management, Leadership
Education
Heald College-Fresno 2013 — 2015
Associate of Science (A.S.), Business Administration, 3.6
Alorica August 2014 - February 2015
Walmart December 2012 - August 2013
Maxco Supply Inc January 2012 - August 2012
Skills
Customer Service, Sales, Management, Microsoft Word, Microsoft Excel, Microsoft Office, Training, PowerPoint, Process Improvement, Time Management, Leadership
Education
Heald College-Fresno 2013 — 2015
Associate of Science (A.S.), Business Administration, 3.6
LeTasia Hagan LeTasia Hagan's Alorica Experience November 2014 - December 2014
Job Analyst
Industry Consumer Services
Experience
Staffmark December 2014 - Present
Alorica November 2014 - December 2014
2 Beautifuleyes Creations Llc July 2014 - November 2014
Power Wheelchair Services November 2010 - October 2013
Walden Security 2009 - 2010
Skills
Customer Service, Customer Satisfaction, Creativity, Organization, Microsoft Office, Conflict Resolution, Data Entry, Dependable Team Player, Administrative..., Highly personable, Office Administration, Proofreading, Cashiering, Customer Retention, PowerPoint, Security, Project Management, Servers, Telephone Skills, Time Management, Critical Thinking, Clerical Skills, Confidentiality, Human Resources, Employee Relations, Office Management, Microsoft Office 2007, Social Networking, Employee Training, Microsoft Excel, Leadership, Social Media, Team Building, Microsoft Word, Outlook, Event Planning, Research, Training
Education
Strayer University-Georgia 2013 — 2014
Business Administration, Management and Operations
Georgia State University 2005 — 2007
Education/History
Southside High
Staffmark December 2014 - Present
Alorica November 2014 - December 2014
2 Beautifuleyes Creations Llc July 2014 - November 2014
Power Wheelchair Services November 2010 - October 2013
Walden Security 2009 - 2010
Skills
Customer Service, Customer Satisfaction, Creativity, Organization, Microsoft Office, Conflict Resolution, Data Entry, Dependable Team Player, Administrative..., Highly personable, Office Administration, Proofreading, Cashiering, Customer Retention, PowerPoint, Security, Project Management, Servers, Telephone Skills, Time Management, Critical Thinking, Clerical Skills, Confidentiality, Human Resources, Employee Relations, Office Management, Microsoft Office 2007, Social Networking, Employee Training, Microsoft Excel, Leadership, Social Media, Team Building, Microsoft Word, Outlook, Event Planning, Research, Training
Education
Strayer University-Georgia 2013 — 2014
Business Administration, Management and Operations
Georgia State University 2005 — 2007
Education/History
Southside High
Rajesh Chitturi's Alorica Experience April 2015 - Present
Job Data Mining Analyst at Alorica
Industry Management Consulting
Experience
Alorica April 2015 - Present
Boston Analytics January 2013 - May 2013
TAM Media Research (Nielsen Media Research) December 2010 - December 2012
Thule AB (Sweden) March 2010 - June 2010
Skills
Data Analytics, Media Analytics &..., SAS, Predictive Modeling, Python, R, SQL, Hadoop, Tableau, Management Consulting, Business Intelligence, Advanced MS-Excel, MS-Visio, Marketing Communications, Strategy, Apache Pig, Hive, C / C++
Education
University of Connecticut
Master of Business Analytics & Project Management
Lund University, School of Economics and Management (Sweden)
Master of Business Management, A
KTH Royal Institute of Technology
EM Master of Photonics, Advanced Physics
Vrije Universiteit Brussel
EM Master of Photonics, Advanced Physics
Universiteit Gent
EM Master of Photonics, Advanced Physics
Jawaharlal Nehru Technological University
Bachelor of Technology (B.Tech.), Electronics and Communications Engineering
Alorica April 2015 - Present
Boston Analytics January 2013 - May 2013
TAM Media Research (Nielsen Media Research) December 2010 - December 2012
Thule AB (Sweden) March 2010 - June 2010
Skills
Data Analytics, Media Analytics &..., SAS, Predictive Modeling, Python, R, SQL, Hadoop, Tableau, Management Consulting, Business Intelligence, Advanced MS-Excel, MS-Visio, Marketing Communications, Strategy, Apache Pig, Hive, C / C++
Education
University of Connecticut
Master of Business Analytics & Project Management
Lund University, School of Economics and Management (Sweden)
Master of Business Management, A
KTH Royal Institute of Technology
EM Master of Photonics, Advanced Physics
Vrije Universiteit Brussel
EM Master of Photonics, Advanced Physics
Universiteit Gent
EM Master of Photonics, Advanced Physics
Jawaharlal Nehru Technological University
Bachelor of Technology (B.Tech.), Electronics and Communications Engineering
Shamra Butler Shamra Butler's Alorica Experience October 2011 - April 2012
Job National Media Consultant at iHeartMedia
Industry Public Relations and Communications
Experience
iHeartMedia August 2014 - Present
State Farm July 2012 - October 2012
Alorica October 2011 - April 2012
Verizon Wireless August 2010 - September 2011
Skills
Project Development, Business-Consumer Sales, Adobe Photoshop, Microsoft Office, Oracle, Management/Leadership, Press Releases, Public Relations, Media Relations, Social Media, Editing, Blogging, Event Planning, Strategic Communications, Public Speaking, Speech Writing
Education
Georgia State University 2005 — 2009
Bachelor of Arts (B.A.), Journalism, 3.0 GPA
iHeartMedia August 2014 - Present
State Farm July 2012 - October 2012
Alorica October 2011 - April 2012
Verizon Wireless August 2010 - September 2011
Skills
Project Development, Business-Consumer Sales, Adobe Photoshop, Microsoft Office, Oracle, Management/Leadership, Press Releases, Public Relations, Media Relations, Social Media, Editing, Blogging, Event Planning, Strategic Communications, Public Speaking, Speech Writing
Education
Georgia State University 2005 — 2009
Bachelor of Arts (B.A.), Journalism, 3.0 GPA
Chris Jant's Alorica Experience July 2013 - July 2014
Job Student at Greenville Technical College
Industry Computer Networking
Experience
Verizon Wireless April 2015 - Present
Verizon Wireless July 2014 - Present
Alorica July 2013 - July 2014
Exel September 2011 - January 2013
Skills
Computer Hardware, Windows, Warehousing, Networking, Network Security, Computer Repair, Network Administration, Forklift Operator, Technical Support, Information Technology, Wireless Networking
Education
Greenville Technical College 2012 — 2013
University of South Carolina Upstate 2006 — 2012
still studying, Computer and Information Systems Security/Information Assurance
Verizon Wireless April 2015 - Present
Verizon Wireless July 2014 - Present
Alorica July 2013 - July 2014
Exel September 2011 - January 2013
Skills
Computer Hardware, Windows, Warehousing, Networking, Network Security, Computer Repair, Network Administration, Forklift Operator, Technical Support, Information Technology, Wireless Networking
Education
Greenville Technical College 2012 — 2013
University of South Carolina Upstate 2006 — 2012
still studying, Computer and Information Systems Security/Information Assurance
Amber Baldwin Amber Baldwin's Alorica Experience January 2014 - July 2014
Job Human Resource Professional
Industry Human Resources
Experience
Toyota Boshoku America July 2015 - Present
Employment Plus August 2014 - June 2015
Alorica January 2014 - July 2014
Employment Plus June 2013 - January 2014
Simonton Windows June 2006 - May 2013
Skills
Human Resources, New Hire Orientations, Employee Relations, Employee Benefits, Recruiting, Payroll, Interviews, Personnel Management, FMLA, Hiring, Temporary Placement, Workforce Planning, College Recruiting, Management, Software Documentation, Program Management, Microsoft Excel, Kronos, HRIS, Onboarding, Insurance, Benefits Administration, Deferred Compensation, Kronos Timekeeping, Ultipro, Hiring Employees, PowerPoint, Invoice Processing, Employee Training, HR Policies, Taleo, Talent Acquisition, Employee Engagement, Screening, Job Fairs, Exit Interviews, PeopleSoft, Resume Writing, Recruitment Advertising, EEO, Leave of Absence, Background Checks, Strategic HR, Screening Resumes, ADP Payroll, Sourcing, Employer Branding, Training, Employee Recognition, Open Enrollment
Education
Harrison CollegeTerre Haute 2008 — 2010
Bachelors, Business Management
Indiana Business College 2006 — 2008
Associate's degree, Accounting
Indiana Business CollegeTerre Haute 2006 — 2008
Associates of Applied Science, Business Administration
Lake Land Adult Education Center
GED
Toyota Boshoku America July 2015 - Present
Employment Plus August 2014 - June 2015
Alorica January 2014 - July 2014
Employment Plus June 2013 - January 2014
Simonton Windows June 2006 - May 2013
Skills
Human Resources, New Hire Orientations, Employee Relations, Employee Benefits, Recruiting, Payroll, Interviews, Personnel Management, FMLA, Hiring, Temporary Placement, Workforce Planning, College Recruiting, Management, Software Documentation, Program Management, Microsoft Excel, Kronos, HRIS, Onboarding, Insurance, Benefits Administration, Deferred Compensation, Kronos Timekeeping, Ultipro, Hiring Employees, PowerPoint, Invoice Processing, Employee Training, HR Policies, Taleo, Talent Acquisition, Employee Engagement, Screening, Job Fairs, Exit Interviews, PeopleSoft, Resume Writing, Recruitment Advertising, EEO, Leave of Absence, Background Checks, Strategic HR, Screening Resumes, ADP Payroll, Sourcing, Employer Branding, Training, Employee Recognition, Open Enrollment
Education
Harrison CollegeTerre Haute 2008 — 2010
Bachelors, Business Management
Indiana Business College 2006 — 2008
Associate's degree, Accounting
Indiana Business CollegeTerre Haute 2006 — 2008
Associates of Applied Science, Business Administration
Lake Land Adult Education Center
GED
Yusuf Dawodu Yusuf Dawodu's Alorica Experience October 2010 - June 2011
Job Student Loan Consultant at Wells Fargo
Industry Financial Services
Experience
Wells Fargo September 2015 - Present
Wells Fargo June 2013 - August 2015
Alorica October 2010 - June 2011
Stream Global Services June 2010 - February 2011
Skills
Customer Service, Teamwork, Process Improvement, Management, Microsoft Office, Vendor Management, Analysis, Visio, Relationship Management, Credit, Accounting, Data Mining, Data Analysis, Leadership Development, Operations Management, Strategic Planning, Product Management, Problem Solving, Sales Management, Risk Management, Employee Relations, Requirements Analysis, Coaching, Program Development, Networking, Cross-functional Team..., Event Management, Business Process..., Quality Improvement
Education
Grand Canyon University 2015 — 2017
Master of Business Administration (MBA), Organizational Leadership, 4.0
The University of South Dakota 2010 — 2013
Bachelor of Science (B.Sc.), Economics
Western Iowa Tech Community College 2007 — 2013
Associate of Arts (A.A.), General Studies
Wells Fargo September 2015 - Present
Wells Fargo June 2013 - August 2015
Alorica October 2010 - June 2011
Stream Global Services June 2010 - February 2011
Skills
Customer Service, Teamwork, Process Improvement, Management, Microsoft Office, Vendor Management, Analysis, Visio, Relationship Management, Credit, Accounting, Data Mining, Data Analysis, Leadership Development, Operations Management, Strategic Planning, Product Management, Problem Solving, Sales Management, Risk Management, Employee Relations, Requirements Analysis, Coaching, Program Development, Networking, Cross-functional Team..., Event Management, Business Process..., Quality Improvement
Education
Grand Canyon University 2015 — 2017
Master of Business Administration (MBA), Organizational Leadership, 4.0
The University of South Dakota 2010 — 2013
Bachelor of Science (B.Sc.), Economics
Western Iowa Tech Community College 2007 — 2013
Associate of Arts (A.A.), General Studies
Bobi (Crippin) Stott's Alorica Experience May 2010 - October 2010
Job Customer Service Western Express
Industry Logistics and Supply Chain
Experience
Western Express July 2015 - Present
Cavalry Logistics January 2012 - July 2015
Alorica May 2010 - October 2010
Trail's End Camp June 2009 - August 2010
Intructional and information Technology services September 2006 - April 2010
Noble Roman's August 2005 - August 2006
Skills
Customer Service, Account Management, Microsoft Office, Customer Satisfaction, Sales, Microsoft Excel, Team Building, Operations Management, Process Improvement, Logistics, Outlook, Sales Management, Team Leadership, Transportation, PowerPoint, Microsoft Word, Employee Relations, Teamwork, Training, Freight, 3PL, Shipping, Logistics Management, Negotiation
Education
Indiana State University 2006 — 2011
Bachelor of Arts, English, History Minor
North Vermillion High School 2002 — 2006
High school diploma
Western Express July 2015 - Present
Cavalry Logistics January 2012 - July 2015
Alorica May 2010 - October 2010
Trail's End Camp June 2009 - August 2010
Intructional and information Technology services September 2006 - April 2010
Noble Roman's August 2005 - August 2006
Skills
Customer Service, Account Management, Microsoft Office, Customer Satisfaction, Sales, Microsoft Excel, Team Building, Operations Management, Process Improvement, Logistics, Outlook, Sales Management, Team Leadership, Transportation, PowerPoint, Microsoft Word, Employee Relations, Teamwork, Training, Freight, 3PL, Shipping, Logistics Management, Negotiation
Education
Indiana State University 2006 — 2011
Bachelor of Arts, English, History Minor
North Vermillion High School 2002 — 2006
High school diploma
Evan Pope's Alorica Experience August 2015 - Present
Job Nothing is impossible.
Industry Consumer Services
Experience
Alorica August 2015 - Present
Sheraton Atlanta Hotel February 2015 - July 2015
Georgia Southern University- University Store August 2013 - December 2014
Georgia Southern Uniiversity- Multicultural Student Center- MAP Sponsor January 2013 - October 2013
Georgia Southern University- Computer Store April 2013 - August 2013
Skills
Microsoft Office, PowerPoint, Customer Service, Time Management, Management, Teamwork, Social Media, Social Networking, Microsoft Word, Microsoft Excel, Leadership, Event Planning, Communication, Retail, Public Speaking, Data Entry, Research, Facebook, Higher Education, Critical Thinking, Creative Writing, Writing
Education
Clayton State University 2015 — 2016
Marketing
Georgia Southern University 2011 — 2015
Grayson High School 2007 — 2011
College Prep
Alorica August 2015 - Present
Sheraton Atlanta Hotel February 2015 - July 2015
Georgia Southern University- University Store August 2013 - December 2014
Georgia Southern Uniiversity- Multicultural Student Center- MAP Sponsor January 2013 - October 2013
Georgia Southern University- Computer Store April 2013 - August 2013
Skills
Microsoft Office, PowerPoint, Customer Service, Time Management, Management, Teamwork, Social Media, Social Networking, Microsoft Word, Microsoft Excel, Leadership, Event Planning, Communication, Retail, Public Speaking, Data Entry, Research, Facebook, Higher Education, Critical Thinking, Creative Writing, Writing
Education
Clayton State University 2015 — 2016
Marketing
Georgia Southern University 2011 — 2015
Grayson High School 2007 — 2011
College Prep
Michael Walt Michael Walt's Alorica Experience June 2015 - Present
Job C.O.P.M at alorica
Industry Consumer Services
Experience
Alorica June 2015 - Present
Alorica March 2014 - June 2015
Qualfon/Center Partners April 2013 - February 2014
Skills
Team Leadership, Management
Education
Gonzaga University 2004 — 2008
Bachelor's degree, Education, 3.6
North Idaho College 2004 — 2006
Associate of Science (A.S.), Education, 3.8
Timberlake 1998 — 2002
diploma
Alorica June 2015 - Present
Alorica March 2014 - June 2015
Qualfon/Center Partners April 2013 - February 2014
Skills
Team Leadership, Management
Education
Gonzaga University 2004 — 2008
Bachelor's degree, Education, 3.6
North Idaho College 2004 — 2006
Associate of Science (A.S.), Education, 3.8
Timberlake 1998 — 2002
diploma
Isaiah Scott's Alorica Experience November 2012 - Present
Job Management at Alorica, Inc.
Industry Outsourcing/Offshoring
Experience
Alorica November 2012 - Present
Snelling Staffing May 2012 - September 2012
Greenville Health System July 2008 - August 2011
Greenville Health System September 2004 - March 2008
Skills
Hospitality, Customer Service, Machine Operation, Assembly Lines, Food Service, Technical Support, Typing, Tutoring, Shipping, Organization, Food, Data Entry, Telephone Skills, Cash Register, Time Management, Customer Satisfaction, Computer Hardware, Computer Proficiency
Education
Virginia College of Greenville 2009 — 2011
Associate's degree, Medical/Clinical Assistant
Greenville Technical College 2004 — 2006
Electrical Enginnering, Electrical and Electronics Engineering
Greenville High School 2000 — 2004
High School Diploma, High School/Secondary Diplomas and Certificates
Alorica November 2012 - Present
Snelling Staffing May 2012 - September 2012
Greenville Health System July 2008 - August 2011
Greenville Health System September 2004 - March 2008
Skills
Hospitality, Customer Service, Machine Operation, Assembly Lines, Food Service, Technical Support, Typing, Tutoring, Shipping, Organization, Food, Data Entry, Telephone Skills, Cash Register, Time Management, Customer Satisfaction, Computer Hardware, Computer Proficiency
Education
Virginia College of Greenville 2009 — 2011
Associate's degree, Medical/Clinical Assistant
Greenville Technical College 2004 — 2006
Electrical Enginnering, Electrical and Electronics Engineering
Greenville High School 2000 — 2004
High School Diploma, High School/Secondary Diplomas and Certificates
Acie Douglas Acie Douglas's Alorica Experience July 2013 - August 2014
Job Non Profit Consultant
Industry Nonprofit Organization Management
Experience
Jackson Hewitt Tax Service Inc. January 2015 - April 2015
Alorica July 2013 - August 2014
CROSSMARK June 2011 - September 2013
Muscogee Creek Nation September 2011 - August 2012
Affinitas December 2005 - February 2011
Haskell Cultural Center and Museum August 2010 - December 2010
Haskell University June 2009 - August 2009
Skills
Museums, History, Graphic Design, Museum Collections, Photography, Editing, Archives, Event Planning, Public Speaking, Community Outreach, Strategic Planning, Fundraising, Public Relations, Organizational..., Teaching, Volunteer Management, Customer Service, Museum Education, Project Management, Social Networking, Leadership, Government, Research, Nonprofits, Grant Writing, Event Management, Social Media, Art, Policy, Program Development, Media Relations, Microsoft Office, Grants, Team Building, Microsoft Word, Management, Cataloging, University Teaching, Blogging, Leadership Development, Training, Community Development, Creative Writing, Newsletters, Proposal Writing, Tribal Consultation, Tribal Government, Federal Indian Law, Budgets, Higher Education
Education
Haskell University 2005 — 2010
Bachelor’s Degree, American Indian/Native American Studies, 3.8
Haskell Indian Nations University 2004 — 2010
A. A, Liberal Arts
Jackson Hewitt Tax Service Inc. January 2015 - April 2015
Alorica July 2013 - August 2014
CROSSMARK June 2011 - September 2013
Muscogee Creek Nation September 2011 - August 2012
Affinitas December 2005 - February 2011
Haskell Cultural Center and Museum August 2010 - December 2010
Haskell University June 2009 - August 2009
Skills
Museums, History, Graphic Design, Museum Collections, Photography, Editing, Archives, Event Planning, Public Speaking, Community Outreach, Strategic Planning, Fundraising, Public Relations, Organizational..., Teaching, Volunteer Management, Customer Service, Museum Education, Project Management, Social Networking, Leadership, Government, Research, Nonprofits, Grant Writing, Event Management, Social Media, Art, Policy, Program Development, Media Relations, Microsoft Office, Grants, Team Building, Microsoft Word, Management, Cataloging, University Teaching, Blogging, Leadership Development, Training, Community Development, Creative Writing, Newsletters, Proposal Writing, Tribal Consultation, Tribal Government, Federal Indian Law, Budgets, Higher Education
Education
Haskell University 2005 — 2010
Bachelor’s Degree, American Indian/Native American Studies, 3.8
Haskell Indian Nations University 2004 — 2010
A. A, Liberal Arts
Allison Mao Allison Mao's Alorica Experience March 2005 - January 2007
Job Software Development Product Manager
Industry Health, Wellness and Fitness
Experience
Herbalife May 2012 - Present
DIRECTV September 2010 - April 2012
Team PCS March 2008 - September 2009
Alorica March 2005 - January 2007
VERISIGN May 2002 - February 2004
Skills
SDLC, Project Management, Software Project..., Social Media, Requirements Analysis, Visio, Requirements Gathering, Business Analysis, Program Management, PMP, Microsoft Office, Process Improvement, Vendor Management, PMO, Project Portfolio..., Leadership, Management, Agile Methodologies, Business Intelligence, SQL
Education
Georgia Southern University 2010 — 2012
Master of Business Administration (MBA)
Herbalife May 2012 - Present
DIRECTV September 2010 - April 2012
Team PCS March 2008 - September 2009
Alorica March 2005 - January 2007
VERISIGN May 2002 - February 2004
Skills
SDLC, Project Management, Software Project..., Social Media, Requirements Analysis, Visio, Requirements Gathering, Business Analysis, Program Management, PMP, Microsoft Office, Process Improvement, Vendor Management, PMO, Project Portfolio..., Leadership, Management, Agile Methodologies, Business Intelligence, SQL
Education
Georgia Southern University 2010 — 2012
Master of Business Administration (MBA)
Izzy Eziakor Izzy Eziakor's Alorica Experience March 2013 - June 2013
Job Senior finance major with unlimited potential. Critical thinker with experience in financial servicies
Industry Financial Services
Experience
Texas Certified Umpire Associaiton January 2012 - May 2015
The Tile Shop August 2013 - January 2014
Alorica March 2013 - June 2013
Skills
Financial Analysis, Microsoft Office, Options Strategies, Microsoft Excel, Derivatives, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Leadership, Financial Modeling, Social Media, Time Management
Education
Texas A&M University-Commerce 2014 — 2015
Banking, Corporate, Finance, and Securities Law
Grayson County College 2014 — 2014
Associate of Science (A.S.), University Transfer Program, 3.83
Southeastern Oklahoma State University 2009 — 2013
Banking, Corporate, Finance, and Securities Law, Senior
Texas Certified Umpire Associaiton January 2012 - May 2015
The Tile Shop August 2013 - January 2014
Alorica March 2013 - June 2013
Skills
Financial Analysis, Microsoft Office, Options Strategies, Microsoft Excel, Derivatives, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Leadership, Financial Modeling, Social Media, Time Management
Education
Texas A&M University-Commerce 2014 — 2015
Banking, Corporate, Finance, and Securities Law
Grayson County College 2014 — 2014
Associate of Science (A.S.), University Transfer Program, 3.83
Southeastern Oklahoma State University 2009 — 2013
Banking, Corporate, Finance, and Securities Law, Senior
Erin McGinn Erin McGinn's Alorica Experience February 2015 - Present
Job Supervisor of Operations
Industry Financial Services
Experience
Alorica February 2015 - Present
West Asset Management an Alorica company May 2012 - January 2015
West Corporation September 2011 - May 2012
Skills
Customer Service, Quality Assurance, Management, Process Improvement, Customer Satisfaction, Team Leadership, Client Services
Education
Herzing University Online 2011 — 2014
Bachelor's Degree, Business Management
Alorica February 2015 - Present
West Asset Management an Alorica company May 2012 - January 2015
West Corporation September 2011 - May 2012
Skills
Customer Service, Quality Assurance, Management, Process Improvement, Customer Satisfaction, Team Leadership, Client Services
Education
Herzing University Online 2011 — 2014
Bachelor's Degree, Business Management
Latoya Agnew Latoya Agnew's Alorica Experience February 2009 - September 2011
Job TD Bank
Industry Banking
Experience
TD July 2015 - Present
MAU Workforce Solutions October 2013 - Present
Charter Communications September 2011 - Present
Alorica February 2009 - September 2011
Greenville Health System July 2007 - February 2009
Skills
Communication Skills, Multi Tasking, Energetic team player, Challenge Driven, Call Centers, Customer Service, Sales, Customer Experience, Customer Satisfaction, Team Leadership, Customer Retention, Telephone Skills, Team Management, Teamwork, Assembly Lines
Education
James F Byrnes 2000 — 2003
High school diploma
Greenville Technical College
TD July 2015 - Present
MAU Workforce Solutions October 2013 - Present
Charter Communications September 2011 - Present
Alorica February 2009 - September 2011
Greenville Health System July 2007 - February 2009
Skills
Communication Skills, Multi Tasking, Energetic team player, Challenge Driven, Call Centers, Customer Service, Sales, Customer Experience, Customer Satisfaction, Team Leadership, Customer Retention, Telephone Skills, Team Management, Teamwork, Assembly Lines
Education
James F Byrnes 2000 — 2003
High school diploma
Greenville Technical College
Chloe Kennedy Chloe Kennedy's Alorica Experience June 2013 - August 2013
Job Organizational Consultant
Industry Staffing and Recruiting
Experience
Main Street Theater June 2014 - July 2014
Alorica June 2013 - August 2013
Cafe Rio Mexican Grill March 2013 - April 2013
Racquet Club Tennis Camp June 2009 - June 2012
Prude Ranch Summer Camp July 2010 - July 2010
RSVP Invitations and Stationary 2010 - 2010
Skills
Retail, Childcare, Organization, Customer Service, Acting, Singing, Fine Art, Small Business, Phone Etiquette, Manners, Respect, Friendly Personality, Highly Ambitious, Goal Oriented, Students, Assistant Work, Social Media, Microsoft Word, PowerPoint, Musical Theatre, Babysitting, Time Management, Microsoft Excel, Sales, Microsoft Office, Teamwork, Art, Music, Social Networking, Telephone Skills, Customer Satisfaction, Leadership, Retail Sales, Event Planning
Education
Houston Community College 2014 — 2016
Associate of Arts (A.A.), Undecided
Trinity School of Midland 2009 — 2012
High School Diploma
Main Street Theater June 2014 - July 2014
Alorica June 2013 - August 2013
Cafe Rio Mexican Grill March 2013 - April 2013
Racquet Club Tennis Camp June 2009 - June 2012
Prude Ranch Summer Camp July 2010 - July 2010
RSVP Invitations and Stationary 2010 - 2010
Skills
Retail, Childcare, Organization, Customer Service, Acting, Singing, Fine Art, Small Business, Phone Etiquette, Manners, Respect, Friendly Personality, Highly Ambitious, Goal Oriented, Students, Assistant Work, Social Media, Microsoft Word, PowerPoint, Musical Theatre, Babysitting, Time Management, Microsoft Excel, Sales, Microsoft Office, Teamwork, Art, Music, Social Networking, Telephone Skills, Customer Satisfaction, Leadership, Retail Sales, Event Planning
Education
Houston Community College 2014 — 2016
Associate of Arts (A.A.), Undecided
Trinity School of Midland 2009 — 2012
High School Diploma
Matthew Hauptmann Matthew Hauptmann's Alorica Experience January 2012 - January 2013
Job Apple At Home Advisor
Industry Hospital & Health Care
Experience
Apple July 2015 - Present
CareCore National July 2013 - July 2015
Lenscrafters February 2013 - June 2014
CareCore National May 2013 - November 2013
Fast Fix February 2013 - May 2013
Alorica January 2012 - January 2013
Axios Youth Community September 2011 - January 2012
King Soopers February 2009 - September 2011
Lab Support, a division of On Assignment October 2008 - December 2008
Cave of the Winds September 2008 - September 2008
Skills
Customer Service, Intakes, Watch Repair, Eyewear, Technical Production, Sales, Laboratory Skills, Training, Leadership, Process Improvement, Retail, Medical Terminology, Laboratory
Education
Hamline University 2004 — 2008
Bachelor's Degree, Biology and Psychology, 3.48 GPA
AIr Academy High School 2000 — 2004
High School, High School/Secondary Diplomas and Certificates
Apple July 2015 - Present
CareCore National July 2013 - July 2015
Lenscrafters February 2013 - June 2014
CareCore National May 2013 - November 2013
Fast Fix February 2013 - May 2013
Alorica January 2012 - January 2013
Axios Youth Community September 2011 - January 2012
King Soopers February 2009 - September 2011
Lab Support, a division of On Assignment October 2008 - December 2008
Cave of the Winds September 2008 - September 2008
Skills
Customer Service, Intakes, Watch Repair, Eyewear, Technical Production, Sales, Laboratory Skills, Training, Leadership, Process Improvement, Retail, Medical Terminology, Laboratory
Education
Hamline University 2004 — 2008
Bachelor's Degree, Biology and Psychology, 3.48 GPA
AIr Academy High School 2000 — 2004
High School, High School/Secondary Diplomas and Certificates
Nico Watts's Alorica Experience October 2009 - March 2011
Job Visionary Entrepreneur, Experienced Executive Assistant and Customer Service Professional
Industry Consumer Services
Experience
Outcomes Health Information Solutions, An Altegra Health Company January 2013 - Present
Wear & Tear Commercial Cleaning Solutions, LLC July 2007 - Present
Vinings Family Chiropractic May 2011 - July 2012
Alorica October 2009 - March 2011
ACS Janitorial September 2007 - December 2008
Car Spa May 2006 - June 2007
Robeks Marietta February 2005 - February 2006
Skills
Customer Service, Time Management, Team Building, Management, Project Planning, Outlook, Marketing, Strategic Planning, Training, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Social Media, Negotiation, Public Speaking, Acting, Organized with Strong..., Multitasking Skills, Motivated self-starter, Teamwork, Start-ups, Data Entry, Leadership
Education
Georgia Southern University
Outcomes Health Information Solutions, An Altegra Health Company January 2013 - Present
Wear & Tear Commercial Cleaning Solutions, LLC July 2007 - Present
Vinings Family Chiropractic May 2011 - July 2012
Alorica October 2009 - March 2011
ACS Janitorial September 2007 - December 2008
Car Spa May 2006 - June 2007
Robeks Marietta February 2005 - February 2006
Skills
Customer Service, Time Management, Team Building, Management, Project Planning, Outlook, Marketing, Strategic Planning, Training, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Social Media, Negotiation, Public Speaking, Acting, Organized with Strong..., Multitasking Skills, Motivated self-starter, Teamwork, Start-ups, Data Entry, Leadership
Education
Georgia Southern University
Albert Landwehr Albert Landwehr's Alorica Experience July 2010 - December 2012
Job 1
Industry Information Technology and Services
Experience
Sutherland Global Services March 2014 - Present
RTX January 2013 - August 2013
Alorica July 2010 - December 2012
Computer Consultants March 2003 - January 2010
Skills
TCP/IP, Windows Server, Windows XP Pro, DHCP, SQL, Windows NT, Windows Vista, Windows 2000, LAN-WAN, Linux Desktop, Desktop Support..., XP, Computer Hardware, Troubleshooting, Technical Support, Active Directory, Routers, Operating Systems, Printers, Software Installation, Network Security, MCSE 2003, A+ Certified..., OSI Model, Cisco 6500, Exchange 2010/2007/2003, Exchange ActiveSync, ActiveSync, PIX, Cisco 1800, Avast, Microsoft DNS, DNS Server, Ubuntu 9.10, SAP, Crystal Reports, VMware, Desktop Application..., Cisco VoIP, VoIP, Cisco Routers, Networking, VoIP protocols SIP, FrontPage, Visual C#, .NET, Ruby On Rails, Windows XP, Windows 7, Servers
Education
USC Upstate 2010 — 2012
Bachelor's degree, Computer Information Systems, 3.5
Greenville Technical College 2008 — 2010
Associate of Arts and Sciences (AAS), Computer and Information Sciences, General, 3.5
Sutherland Global Services March 2014 - Present
RTX January 2013 - August 2013
Alorica July 2010 - December 2012
Computer Consultants March 2003 - January 2010
Skills
TCP/IP, Windows Server, Windows XP Pro, DHCP, SQL, Windows NT, Windows Vista, Windows 2000, LAN-WAN, Linux Desktop, Desktop Support..., XP, Computer Hardware, Troubleshooting, Technical Support, Active Directory, Routers, Operating Systems, Printers, Software Installation, Network Security, MCSE 2003, A+ Certified..., OSI Model, Cisco 6500, Exchange 2010/2007/2003, Exchange ActiveSync, ActiveSync, PIX, Cisco 1800, Avast, Microsoft DNS, DNS Server, Ubuntu 9.10, SAP, Crystal Reports, VMware, Desktop Application..., Cisco VoIP, VoIP, Cisco Routers, Networking, VoIP protocols SIP, FrontPage, Visual C#, .NET, Ruby On Rails, Windows XP, Windows 7, Servers
Education
USC Upstate 2010 — 2012
Bachelor's degree, Computer Information Systems, 3.5
Greenville Technical College 2008 — 2010
Associate of Arts and Sciences (AAS), Computer and Information Sciences, General, 3.5
Yukiko Clayton Yukiko Clayton's Alorica Experience June 2011 - February 2012
Job Event Planner at Olivia's Events
Industry Events Services
Experience
Olivia's Events February 2005 - Present
SED International February 2012 - October 2012
Alorica June 2011 - February 2012
Skills
Legislation, Legislative Relations, Legislative Research, Legislative Affairs, Political Campaigns, Politics, Policy Analysis, Coalitions, Grassroots Organizing, Government, Political Science, Event Planning, QuickBooks, ADP Payroll, Federal Government
Education
Gwinnett Technical College 2012 — 2014
Current student, Criminal Justice
Stone Mountain High
Olivia's Events February 2005 - Present
SED International February 2012 - October 2012
Alorica June 2011 - February 2012
Skills
Legislation, Legislative Relations, Legislative Research, Legislative Affairs, Political Campaigns, Politics, Policy Analysis, Coalitions, Grassroots Organizing, Government, Political Science, Event Planning, QuickBooks, ADP Payroll, Federal Government
Education
Gwinnett Technical College 2012 — 2014
Current student, Criminal Justice
Stone Mountain High
Greta Kendrick's Alorica Experience July 2013 - April 2014
Job Customer Service/Admnistrative Professional
Industry Telecommunications
Experience
Uber March 2014 - Present
Alorica July 2013 - April 2014
United Acceptance, Inc. September 2012 - July 2013
Evene Day Spa April 2011 - September 2012
ProCore Solutions March 2007 - February 2009
The Coca-Cola Company April 2003 - October 2006
Skills
Customer Service, Strategic Planning, Microsoft Office, Event Planning, Social Media, Outlook, Coaching, Microsoft Word, Recruiting, Customer Satisfaction, Leadership, Access, Leadership Development, Budgets, Public Speaking, Marketing, Sales Management, Team Building
Education
Georgia Medical Institute 2001 — 2002
Certificate, Nursing Assistant/Aide and Patient Care Assistant/Aide
Georgia State University 1998 — 2000
Business Administration
Uber March 2014 - Present
Alorica July 2013 - April 2014
United Acceptance, Inc. September 2012 - July 2013
Evene Day Spa April 2011 - September 2012
ProCore Solutions March 2007 - February 2009
The Coca-Cola Company April 2003 - October 2006
Skills
Customer Service, Strategic Planning, Microsoft Office, Event Planning, Social Media, Outlook, Coaching, Microsoft Word, Recruiting, Customer Satisfaction, Leadership, Access, Leadership Development, Budgets, Public Speaking, Marketing, Sales Management, Team Building
Education
Georgia Medical Institute 2001 — 2002
Certificate, Nursing Assistant/Aide and Patient Care Assistant/Aide
Georgia State University 1998 — 2000
Business Administration
Melanie Brannon Melanie Brannon's Alorica Experience August 2006 - May 2007
Job Member Services Representative at Young Living Essential Oils
Industry Graphic Design
Experience
Young Living Essential Oils 2015 - Present
N Zone Sportswear June 2013 - June 2014
Best Buy September 2012 - June 2013
Subway February 2012 - September 2012
Einstein Bros. Bagels September 2010 - October 2011
The Animal Doctor July 2010 - August 2010
GTM Sportswear June 2007 - February 2010
Alorica August 2006 - May 2007
Skills
Customer Service, Photoshop, Illustrator, Graphic Design, Facebook, Time Management, Data Entry, Microsoft Word, PowerPoint, Problem Solving, Adobe Illustrator, Social Networking, Cash Register, Money Handling, Typesetting, Word, Microsoft Publisher, Outlook Express, Adobe Acrobat, Information Design, Money, Retail, Graphics, Document Design, Adobe Photoshop
Education
Manhattan Area Technical College 2003 — 2004
AAS, Graphic Arts Technology
Highland Community College 2002 — 2003
General Studies
Manhattan High School 1998 — 2002
General Studies
Young Living Essential Oils 2015 - Present
N Zone Sportswear June 2013 - June 2014
Best Buy September 2012 - June 2013
Subway February 2012 - September 2012
Einstein Bros. Bagels September 2010 - October 2011
The Animal Doctor July 2010 - August 2010
GTM Sportswear June 2007 - February 2010
Alorica August 2006 - May 2007
Skills
Customer Service, Photoshop, Illustrator, Graphic Design, Facebook, Time Management, Data Entry, Microsoft Word, PowerPoint, Problem Solving, Adobe Illustrator, Social Networking, Cash Register, Money Handling, Typesetting, Word, Microsoft Publisher, Outlook Express, Adobe Acrobat, Information Design, Money, Retail, Graphics, Document Design, Adobe Photoshop
Education
Manhattan Area Technical College 2003 — 2004
AAS, Graphic Arts Technology
Highland Community College 2002 — 2003
General Studies
Manhattan High School 1998 — 2002
General Studies
Daniel Farr Daniel Farr's Alorica Experience January 2011 - October 2011
Job District Manager Sales and Service Combined at General Motors
Industry Marketing and Advertising
Experience
General Motors December 2014 - Present
General Motors March 2013 - Present
Walmart September 2012 - March 2013
Alorica January 2011 - October 2011
Best Buy April 2010 - December 2010
Hollywood Video September 2008 - January 2010
Indiana State University January 2008 - May 2008
Skills
Public Relations, Organizational..., Strategic Planning, Public Speaking, Team Building, Managing Meetings, Customer Service, Sales Management, Sales Operations, Executive Development, Strategic Financial...
Education
Northwood University
Master of Business Administration (M.B.A.), Business Administration and Management, General, Graduate Student
Indiana State University 2007 — 2012
B.A., Public Relations
General Motors December 2014 - Present
General Motors March 2013 - Present
Walmart September 2012 - March 2013
Alorica January 2011 - October 2011
Best Buy April 2010 - December 2010
Hollywood Video September 2008 - January 2010
Indiana State University January 2008 - May 2008
Skills
Public Relations, Organizational..., Strategic Planning, Public Speaking, Team Building, Managing Meetings, Customer Service, Sales Management, Sales Operations, Executive Development, Strategic Financial...
Education
Northwood University
Master of Business Administration (M.B.A.), Business Administration and Management, General, Graduate Student
Indiana State University 2007 — 2012
B.A., Public Relations
James Keith Houston's Alorica Experience November 2014 - December 2014
Job Field Technician at CompuCom
Industry Information Technology and Services
Experience
CompuCom September 2015 - Present
Wipro July 2015 - August 2015
Dell May 2015 - July 2015
Piedmont Healthcare December 2014 - May 2015
Alorica November 2014 - December 2014
Coca-Cola Enterprises September 2014 - November 2014
Lend Lease April 2014 - September 2014
Coca-Cola Refreshments June 2013 - March 2014
Dell January 2012 - April 2013
Dell Services December 2010 - December 2011
Skills
Computer Hardware, Help Desk Support, Technical Support, Troubleshooting, Active Directory, Microsoft Exchange, XP, Hardware, Windows XP, Networking, Servers, Software Installation, Windows 7, Disaster Recovery, Information Technology
Education
The University of Southern Mississippi 1979 — 1980
Field Research in Anthropology, Cultural Anthropology, A
Mississippi College 1972 — 1976
B.A., Liberal Arts, Fine Arts
Hinds Community College 1973 — 1974
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities
CompuCom September 2015 - Present
Wipro July 2015 - August 2015
Dell May 2015 - July 2015
Piedmont Healthcare December 2014 - May 2015
Alorica November 2014 - December 2014
Coca-Cola Enterprises September 2014 - November 2014
Lend Lease April 2014 - September 2014
Coca-Cola Refreshments June 2013 - March 2014
Dell January 2012 - April 2013
Dell Services December 2010 - December 2011
Skills
Computer Hardware, Help Desk Support, Technical Support, Troubleshooting, Active Directory, Microsoft Exchange, XP, Hardware, Windows XP, Networking, Servers, Software Installation, Windows 7, Disaster Recovery, Information Technology
Education
The University of Southern Mississippi 1979 — 1980
Field Research in Anthropology, Cultural Anthropology, A
Mississippi College 1972 — 1976
B.A., Liberal Arts, Fine Arts
Hinds Community College 1973 — 1974
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities
Joey Hammer Joey Hammer's Alorica Experience May 2012 - September 2012
Job Broadband Tech at Charter Communications
Industry Computer Networking
Experience
Charter Communications September 2012 - Present
Alorica May 2012 - September 2012
Dish Network September 2008 - May 2012
Lockheed Martin January 2008 - July 2008
United States Air Force August 2002 - March 2007
Skills
Microsoft, Red Hat Linux, Cisco, Cisco Switches, Microsoft Servers, Router Configuration, Network Administration
Education
Greenville Technical College 2010 — 2012
Computer Science, Networking
Charter Communications September 2012 - Present
Alorica May 2012 - September 2012
Dish Network September 2008 - May 2012
Lockheed Martin January 2008 - July 2008
United States Air Force August 2002 - March 2007
Skills
Microsoft, Red Hat Linux, Cisco, Cisco Switches, Microsoft Servers, Router Configuration, Network Administration
Education
Greenville Technical College 2010 — 2012
Computer Science, Networking
Walter Elmore Walter Elmore's Alorica Experience February 2014 - Present
Job Apprentice Copyeditor, Graduate English Student, and Admissions Representative at Six Flags over Georgia
Industry Writing and Editing
Experience
Six Flags September 2014 - Present
Alorica February 2014 - Present
Elmore Editorial Services January 2005 - Present
Kroger June 2006 - January 2014
Zero1Gaming 2012 - 2013
Georgia Writers' Association 2012 - 2012
Skills
Copy Editing, Proofreading, Customer Service, Microsoft Office, Microsoft Word, Biometrics, Administrative Work, Office Administration, Microsoft Excel, Transcription, File Management, Technical Writing, Google Chrome, Apple Safari, Internet Explorer, Firefox, Database Administration, Academic Writing, Video Editing, Problem Solving, Proposal Writing, Fact-checking, Retail, Idea Generation, Editing, Copywriting, Telephone Skills, Mac, Grammar, Editorial, Administrative..., Creative Writing, Research
Education
Kennesaw State University 2012 — 2013
Master's, Professional, Technical, Business, and Scientific Writing
University of West Georgia 2005 — 2009
Bachelor's, English, minor in Philosophy
West Central Technical College 2005 — 2006
Bachelor of Arts (B.A.), English Language and Literature/Letters
Hinds Community College 2001 — 2002
Transferred credits, English Language and Literature/Letters
Warren Central High School 1998 — 2001
Diploma, General Studies
Six Flags September 2014 - Present
Alorica February 2014 - Present
Elmore Editorial Services January 2005 - Present
Kroger June 2006 - January 2014
Zero1Gaming 2012 - 2013
Georgia Writers' Association 2012 - 2012
Skills
Copy Editing, Proofreading, Customer Service, Microsoft Office, Microsoft Word, Biometrics, Administrative Work, Office Administration, Microsoft Excel, Transcription, File Management, Technical Writing, Google Chrome, Apple Safari, Internet Explorer, Firefox, Database Administration, Academic Writing, Video Editing, Problem Solving, Proposal Writing, Fact-checking, Retail, Idea Generation, Editing, Copywriting, Telephone Skills, Mac, Grammar, Editorial, Administrative..., Creative Writing, Research
Education
Kennesaw State University 2012 — 2013
Master's, Professional, Technical, Business, and Scientific Writing
University of West Georgia 2005 — 2009
Bachelor's, English, minor in Philosophy
West Central Technical College 2005 — 2006
Bachelor of Arts (B.A.), English Language and Literature/Letters
Hinds Community College 2001 — 2002
Transferred credits, English Language and Literature/Letters
Warren Central High School 1998 — 2001
Diploma, General Studies
Judy Hodges's Alorica Experience April 2014 - January 2015
Job Branch Manager at Remedy Intelligent Staffing
Industry Human Resources
Experience
Remedy Intelligent Staffing February 2015 - Present
Junior Achievement of the Upstate August 2009 - Present
Alorica April 2014 - January 2015
ACS March 2009 - November 2014
Belflex Staffing Network June 2012 - March 2014
Kelly Services March 2006 - October 2011
Lexicor 2004 - 2006
MAU, Inc. 1998 - 2003
Manpower May 1984 - July 1998
Marchant Inc 1976 - 1977
Skills
Staffing Services, District Manager, Sales Management, Workers Compensation, Employee Engagement, Expenses, Unemployment Claims, Non-profits, Contract Negotiation, Hiring, Executive Search, Staffing Industry, Temporary Staffing, Strategic Planning, New Business Development, Gross Profit, Budgeting, Customer Service, Employee Relations, Start-ups, P&L, Microsoft Office, Profitability, Coaching, Customer Relations, Cold Calling, Negotiation, Technical Recruiting, Administration, Outsourcing, Consultative Selling, Business Reviews, Expense Management, Interviewing, Account Management, Job Fairs, Screening, Performance Reviews, Customer Satisfaction, Orientation, Mission, Budgets, Applicant Tracking..., Recruiting, Talent Acquisition, Industrial Sector, Interviews, Human Resources, Sourcing, New Hire Orientations
Education
University of Phoenix 2000 — 2004
BS, Business/Marketing
Greenville Technical College 1976 — 1978
AET, Architectural Engineering
Wade Hampton
Remedy Intelligent Staffing February 2015 - Present
Junior Achievement of the Upstate August 2009 - Present
Alorica April 2014 - January 2015
ACS March 2009 - November 2014
Belflex Staffing Network June 2012 - March 2014
Kelly Services March 2006 - October 2011
Lexicor 2004 - 2006
MAU, Inc. 1998 - 2003
Manpower May 1984 - July 1998
Marchant Inc 1976 - 1977
Skills
Staffing Services, District Manager, Sales Management, Workers Compensation, Employee Engagement, Expenses, Unemployment Claims, Non-profits, Contract Negotiation, Hiring, Executive Search, Staffing Industry, Temporary Staffing, Strategic Planning, New Business Development, Gross Profit, Budgeting, Customer Service, Employee Relations, Start-ups, P&L, Microsoft Office, Profitability, Coaching, Customer Relations, Cold Calling, Negotiation, Technical Recruiting, Administration, Outsourcing, Consultative Selling, Business Reviews, Expense Management, Interviewing, Account Management, Job Fairs, Screening, Performance Reviews, Customer Satisfaction, Orientation, Mission, Budgets, Applicant Tracking..., Recruiting, Talent Acquisition, Industrial Sector, Interviews, Human Resources, Sourcing, New Hire Orientations
Education
University of Phoenix 2000 — 2004
BS, Business/Marketing
Greenville Technical College 1976 — 1978
AET, Architectural Engineering
Wade Hampton
Shaun Tinsley's Alorica Experience December 2010 - October 2012
Job Dream chasing
Industry Banking
Experience
BB&T May 2015 - Present
Capital One November 2014 - May 2015
Sprint October 2012 - October 2014
Alorica December 2010 - October 2012
One Georgia Bank April 2007 - April 2009
Flag Bank September 2003 - April 2007
Flag Bank / Flag Financial Corporation 2003 - 2007
SunTrust bank June 2001 - September 2003
Skills
Banking, Branch Banking, Call Centers, Analysis, Cash Management, Credit, Credit Analysis, Customer Service, Financial Analysis, Financial Services, Human Resources, Loans, Management, Retail Banking, Risk Management, Sales
Education
Georgia Southern University
BB&T May 2015 - Present
Capital One November 2014 - May 2015
Sprint October 2012 - October 2014
Alorica December 2010 - October 2012
One Georgia Bank April 2007 - April 2009
Flag Bank September 2003 - April 2007
Flag Bank / Flag Financial Corporation 2003 - 2007
SunTrust bank June 2001 - September 2003
Skills
Banking, Branch Banking, Call Centers, Analysis, Cash Management, Credit, Credit Analysis, Customer Service, Financial Analysis, Financial Services, Human Resources, Loans, Management, Retail Banking, Risk Management, Sales
Education
Georgia Southern University
Natasha Leibowitz's Alorica Experience April 2014 - Present
Job Project Manager at Alorica
Industry Information Technology and Services
Experience
Alorica April 2014 - Present
Alorica April 2013 - April 2014
Community Blood Centers of South Florida October 2010 - March 2013
Citrix Systems March 2010 - June 2010
Kaplan University December 2009 - March 2010
NCCI November 2007 - December 2009
American Home Mortgage August 2006 - November 2007
Roslyn Savings Bank- New York Community Bank January 1999 - January 2006
Skills
SDLC, Microsoft SQL Server, PRINCE2, Salesforce.com..., Project Management, Software Development, Software Project..., CRM Integration
Education
University of Maryland University College 2012 — 2014
Master of Science (MS), Information Technology Project Management, 3.8
Hofstra University 1994 — 1999
Bachelor of Science (BS), Information Technology
Alorica April 2014 - Present
Alorica April 2013 - April 2014
Community Blood Centers of South Florida October 2010 - March 2013
Citrix Systems March 2010 - June 2010
Kaplan University December 2009 - March 2010
NCCI November 2007 - December 2009
American Home Mortgage August 2006 - November 2007
Roslyn Savings Bank- New York Community Bank January 1999 - January 2006
Skills
SDLC, Microsoft SQL Server, PRINCE2, Salesforce.com..., Project Management, Software Development, Software Project..., CRM Integration
Education
University of Maryland University College 2012 — 2014
Master of Science (MS), Information Technology Project Management, 3.8
Hofstra University 1994 — 1999
Bachelor of Science (BS), Information Technology
Don Farris's Alorica Experience August 2008 - Present
Job Site Director at Alorica
Industry Outsourcing/Offshoring
Devin Howard's Alorica Experience July 2008 - December 2008
Job Web Developer at South Carolina Research Authority
Industry Computer Software
Experience
SCRA June 2014 - Present
Indiana State University February 2011 - May 2014
AT&T January 2009 - November 2010
Alorica July 2008 - December 2008
Skills
SQL, Microsoft SQL Server, C#, .NET, jQuery, HTML, Java, JSON, Service Oriented..., JavaScript, XML, Web Development, Back-end Development, Wireless Networking, CSS, Web Applications, CompTIA A+ Certification, Talend Open Studio, Computer Hardware, Troubleshooting, Windows, WordPress, C++, Networking, Front-end Development, Customer Service, SEO, Website Development, Access, Computer Repair, Technical Support, Sales, Windows 7, Windows XP
Education
Indiana State University 2011 — 2014
Bachelor of Science (B.S.), Information Technology
SCRA June 2014 - Present
Indiana State University February 2011 - May 2014
AT&T January 2009 - November 2010
Alorica July 2008 - December 2008
Skills
SQL, Microsoft SQL Server, C#, .NET, jQuery, HTML, Java, JSON, Service Oriented..., JavaScript, XML, Web Development, Back-end Development, Wireless Networking, CSS, Web Applications, CompTIA A+ Certification, Talend Open Studio, Computer Hardware, Troubleshooting, Windows, WordPress, C++, Networking, Front-end Development, Customer Service, SEO, Website Development, Access, Computer Repair, Technical Support, Sales, Windows 7, Windows XP
Education
Indiana State University 2011 — 2014
Bachelor of Science (B.S.), Information Technology
Greg Burleson's Alorica Experience June 2009 - February 2010
Job Tech Support Analyst at UnitedHealth Group
Industry Computer Hardware
Experience
UnitedHealth Group December 2014 - Present
CompuCom August 2010 - December 2014
MurTech Consulting February 2010 - August 2010
Alorica June 2009 - February 2010
NuVox January 2009 - April 2009
Skills
Computer Hardware, Troubleshooting, Customer Service, Call Center, Hardware, Laptops, Active Directory, Networking, Call Centers, Technical Support, HP, Windows 7, Operating Systems, Printers, Software Installation, Windows XP, Routers, Switches, Team Leadership
Education
Greenville Technical College 2005 — 2006
Network Systems Administration
UnitedHealth Group December 2014 - Present
CompuCom August 2010 - December 2014
MurTech Consulting February 2010 - August 2010
Alorica June 2009 - February 2010
NuVox January 2009 - April 2009
Skills
Computer Hardware, Troubleshooting, Customer Service, Call Center, Hardware, Laptops, Active Directory, Networking, Call Centers, Technical Support, HP, Windows 7, Operating Systems, Printers, Software Installation, Windows XP, Routers, Switches, Team Leadership
Education
Greenville Technical College 2005 — 2006
Network Systems Administration
Jason Wycoff's Alorica Experience March 2009 - June 2009
Job MBA Student
Industry Accounting
Experience
Alorica March 2009 - June 2009
Alorica March 2009 - March 2009
Wendys International May 2000 - July 2006
Skills
ms excel, account payable, Accounts Receivable, microsoft great plains, PowerPoint, Microsoft Word, SWOT analysis, proact decision modeling, Supply Chain Management, Cost Accounting, Tax Returns, Payroll Taxes, Group Leadership, Presentations, Financial Statements, Compilation Of..., Full-Charge Bookkeeping
Education
Indiana State University 2013 — 2015
Master of Business Administration (M.B.A.), 3.2
Indiana State University - Scott College of Business 2001 — 2009
BS, Accounting
Alorica March 2009 - June 2009
Alorica March 2009 - March 2009
Wendys International May 2000 - July 2006
Skills
ms excel, account payable, Accounts Receivable, microsoft great plains, PowerPoint, Microsoft Word, SWOT analysis, proact decision modeling, Supply Chain Management, Cost Accounting, Tax Returns, Payroll Taxes, Group Leadership, Presentations, Financial Statements, Compilation Of..., Full-Charge Bookkeeping
Education
Indiana State University 2013 — 2015
Master of Business Administration (M.B.A.), 3.2
Indiana State University - Scott College of Business 2001 — 2009
BS, Accounting
Paul Zidron's Alorica Experience July 2014 - Present
Job Regional Director of Finance at Alorica
Industry Outsourcing/Offshoring
Experience
Alorica July 2014 - Present
APAC Customer Services January 2004 - June 2014
Skills
BPO, Process Improvement, Call Centers, Outsourcing, Workforce Management, Analysis, Vendor Management, Forecasting, Business Process..., Customer Experience, Financial Reporting, Sarbanes-Oxley Act, Performance Management, Payroll, Operations Management, PeopleSoft, Variance Analysis, Customer Satisfaction, Team Building, Management
Education
Illinois Wesleyan University 1998 — 2002
BA, Accounting
Alorica July 2014 - Present
APAC Customer Services January 2004 - June 2014
Skills
BPO, Process Improvement, Call Centers, Outsourcing, Workforce Management, Analysis, Vendor Management, Forecasting, Business Process..., Customer Experience, Financial Reporting, Sarbanes-Oxley Act, Performance Management, Payroll, Operations Management, PeopleSoft, Variance Analysis, Customer Satisfaction, Team Building, Management
Education
Illinois Wesleyan University 1998 — 2002
BA, Accounting
Karen Peischl's Alorica Experience March 2014 - Present
Job Employee Relations Coordinator at Alorica
Industry Telecommunications
Experience
Alorica March 2014 - Present
SUPERVALU June 2012 - March 2014
Acme Markets July 2003 - June 2012
Acme Markets January 1996 - January 2003
Skills
Merchandising, Retail, Employee Relations, Customer Service, Process Improvement, Hiring, Team Building, Grocery, Payroll, Process Scheduler, PeopleSoft, Policy, Microsoft Word, Sales, Budgets, Profit, Inventory Management, Scheduling, Coaching, PowerPoint, Word, Performance Management, Excel, Outlook, Problem Solving, Analysis, Microsoft Office, Training
Education
Holy Family University 2006 — 2009
B.S., Human Resource
Alorica March 2014 - Present
SUPERVALU June 2012 - March 2014
Acme Markets July 2003 - June 2012
Acme Markets January 1996 - January 2003
Skills
Merchandising, Retail, Employee Relations, Customer Service, Process Improvement, Hiring, Team Building, Grocery, Payroll, Process Scheduler, PeopleSoft, Policy, Microsoft Word, Sales, Budgets, Profit, Inventory Management, Scheduling, Coaching, PowerPoint, Word, Performance Management, Excel, Outlook, Problem Solving, Analysis, Microsoft Office, Training
Education
Holy Family University 2006 — 2009
B.S., Human Resource
Carol Hurst - CPhT's Alorica Experience September 2011 - December 2011
Job EPIC Credential Trainer/ Willow Inpatient/GoLive Healthcare Consultant
Industry Hospital & Health Care
Experience
Decatur Memorial Hospital July 2015 - August 2015
Sagacious Consultants July 2015 - August 2015
CHI St. Luke's Health May 2014 - June 2014
WellStar Health System September 2013 - May 2014
Alorica September 2011 - December 2011
Cobb County Schools August 2005 - September 2010
Greer Police Department October 1998 - February 2000
City of Fountain Inn November 1996 - August 1998
Skills
Inpatient, Pharmacy, GoLive, Epic Willow, Teacher Training, Go-Live Support, Epic Systems, HIPPA, Medical Terminology, Customer Service, Pharmacy Technicians, Banking, Dispatching, HIPAA, Hospitals, EHR, EMR, Project Management, CPOE, Medical Records, Software Documentation, Software Implementation, Healthcare Information...
Education
Voorhees College 1977 — 1979
Business Administration and Management
Kennesaw State University
Pharmacy Technician Certificate
Greenville Technical College
Unit Secretary Certificate
Decatur Memorial Hospital July 2015 - August 2015
Sagacious Consultants July 2015 - August 2015
CHI St. Luke's Health May 2014 - June 2014
WellStar Health System September 2013 - May 2014
Alorica September 2011 - December 2011
Cobb County Schools August 2005 - September 2010
Greer Police Department October 1998 - February 2000
City of Fountain Inn November 1996 - August 1998
Skills
Inpatient, Pharmacy, GoLive, Epic Willow, Teacher Training, Go-Live Support, Epic Systems, HIPPA, Medical Terminology, Customer Service, Pharmacy Technicians, Banking, Dispatching, HIPAA, Hospitals, EHR, EMR, Project Management, CPOE, Medical Records, Software Documentation, Software Implementation, Healthcare Information...
Education
Voorhees College 1977 — 1979
Business Administration and Management
Kennesaw State University
Pharmacy Technician Certificate
Greenville Technical College
Unit Secretary Certificate
Devin Perkins's Alorica Experience March 2014 - Present
Job Workforce Management Enterprise Scheduler at Alorica
Industry Telecommunications
Experience
Alorica March 2014 - Present
Alorica September 2013 - March 2014
Alorica February 2011 - September 2013
RYLA May 2010 - February 2011
Skills
Impact 360, IEX Total View, Data Analysis, Call Routing, GMT, Avaya IP Telephony, Microsoft Office, Management, Microsoft Excel, Genesys, Microsoft Word, PowerPoint, Sales, Leadership, Training, Forecasting, Scheduling, Call Centers, Employee Training, Customer Service, Analysis, Databases, Team Leadership, Reporting
Education
Georgia State University 2007 — 2009
Bachelor of Business Administration (B.B.A.), Entrepreneurial and Small Business Operations, 3.3
Alorica March 2014 - Present
Alorica September 2013 - March 2014
Alorica February 2011 - September 2013
RYLA May 2010 - February 2011
Skills
Impact 360, IEX Total View, Data Analysis, Call Routing, GMT, Avaya IP Telephony, Microsoft Office, Management, Microsoft Excel, Genesys, Microsoft Word, PowerPoint, Sales, Leadership, Training, Forecasting, Scheduling, Call Centers, Employee Training, Customer Service, Analysis, Databases, Team Leadership, Reporting
Education
Georgia State University 2007 — 2009
Bachelor of Business Administration (B.B.A.), Entrepreneurial and Small Business Operations, 3.3
Jonathan Roland's Alorica Experience November 2010 - September 2013
Job Project Engineer at Croy Engineering
Industry Civil Engineering
Experience
Croy Engineering March 2015 - Present
Moreland Atobelli Associates September 2013 - May 2015
Alorica November 2010 - September 2013
Nuturing God's Way Facilitating Program June 2009 - July 2010
ARCADIS October 2005 - November 2008
American Engineers October 2004 - October 2005
Skills
Road, Surveying, Designs, Civil Engineering, Program Management, Drainage, AutoCAD, Construction, Highways, Construction Management, MicroStation
Education
Howard University 1998 — 2003
BSCE, Civil Engineering
Croy Engineering March 2015 - Present
Moreland Atobelli Associates September 2013 - May 2015
Alorica November 2010 - September 2013
Nuturing God's Way Facilitating Program June 2009 - July 2010
ARCADIS October 2005 - November 2008
American Engineers October 2004 - October 2005
Skills
Road, Surveying, Designs, Civil Engineering, Program Management, Drainage, AutoCAD, Construction, Highways, Construction Management, MicroStation
Education
Howard University 1998 — 2003
BSCE, Civil Engineering
Zachery Dusing's Alorica Experience May 2010 - August 2011
Job Customer Service Representative at Alorica
Industry Public Relations and Communications
Experience
Alorica May 2010 - August 2011
Education
Indiana State University 2007 — 2010
Alorica May 2010 - August 2011
Education
Indiana State University 2007 — 2010
Elton Robb's Alorica Experience June 2000 - June 2002
Job Intern at Rite Publishing
Industry Graphic Design
Experience
Rite Publishing September 2012 - Present
Elton J. Robb Designs January 2008 - Present
Alorica June 2000 - June 2002
Atlas Games September 2001 - May 2002
Skills
Television, Entertainment, Acting, Theatre, Stage, Drama, Screenwriting, Plays, Character Animation, Books, Mac, Art
Education
Independence University 2010 — 2014
Bachelor's Degree, Graphic Design, B average
Salt Lake Community College 1994 — 2008
some college, Graphic Design
Rite Publishing September 2012 - Present
Elton J. Robb Designs January 2008 - Present
Alorica June 2000 - June 2002
Atlas Games September 2001 - May 2002
Skills
Television, Entertainment, Acting, Theatre, Stage, Drama, Screenwriting, Plays, Character Animation, Books, Mac, Art
Education
Independence University 2010 — 2014
Bachelor's Degree, Graphic Design, B average
Salt Lake Community College 1994 — 2008
some college, Graphic Design
Johnathan Lewis's Alorica Experience December 2014 - Present
Job Advanced Tech Support at Alorica
Industry Information Technology and Services
Experience
Alorica December 2014 - Present
Deftly Executed January 2013 - Present
Siemens Healthcare June 2010 - December 2012
Telephone Systems of Nebraska March 2010 - June 2010
U.S. Cellular August 2006 - March 2010
Business World Products April 2005 - August 2006
Skills
Troubleshooting, Networking, Training, Customer Service, Sales, Teamwork, Technical Support, Computer Hardware, Windows XP, Software Documentation, Windows 7, Process Improvement, Access, Windows, Operating Systems
Education
Hastings College 1999 — 2003
Bachelor of Arts, English; an emphasis in Composition
Alorica December 2014 - Present
Deftly Executed January 2013 - Present
Siemens Healthcare June 2010 - December 2012
Telephone Systems of Nebraska March 2010 - June 2010
U.S. Cellular August 2006 - March 2010
Business World Products April 2005 - August 2006
Skills
Troubleshooting, Networking, Training, Customer Service, Sales, Teamwork, Technical Support, Computer Hardware, Windows XP, Software Documentation, Windows 7, Process Improvement, Access, Windows, Operating Systems
Education
Hastings College 1999 — 2003
Bachelor of Arts, English; an emphasis in Composition
Jessica Oates's Alorica Experience October 2013 - Present
Job Telesales Representative at Alorica
Industry Education Management
Experience
Alorica October 2013 - Present
Department of Labor, PA October 2001 - September 2002
Department Of Labor of Pennsylvania October 2001 - September 2002
Skills
Curriculum Design, Teaching, Coaching, Public Speaking, Research, Microsoft Office, Training, PowerPoint, Customer Service, Higher Education, Social Media, Staff Development, English, Event Planning, Microsoft Word
Education
Guilford Technical Community College 2010 — 2012
Human Resources Management/Personnel Administration, General
Dundalk High 1988 — 1990
High School Diploma, General Studies
Alorica October 2013 - Present
Department of Labor, PA October 2001 - September 2002
Department Of Labor of Pennsylvania October 2001 - September 2002
Skills
Curriculum Design, Teaching, Coaching, Public Speaking, Research, Microsoft Office, Training, PowerPoint, Customer Service, Higher Education, Social Media, Staff Development, English, Event Planning, Microsoft Word
Education
Guilford Technical Community College 2010 — 2012
Human Resources Management/Personnel Administration, General
Dundalk High 1988 — 1990
High School Diploma, General Studies
jaime curiel's Alorica Experience June 2013 - Present
Job global logistics coordinator at 'Umi bulle de création graphique'
Industry Graphic Design
Experience
Alorica June 2013 - Present
UPS January 2001 - July 2015
Education
Heald College-San Jose 1995 — 1997
Bachelor's degree, Traffic, Customs, and Transportation Clerk/Technician
Alorica June 2013 - Present
UPS January 2001 - July 2015
Education
Heald College-San Jose 1995 — 1997
Bachelor's degree, Traffic, Customs, and Transportation Clerk/Technician
Amanda Coombes's Alorica Experience March 2010 - December 2010
Job Computer Hardware Professional
Industry Computer Hardware
Experience
Alorica March 2010 - December 2010
Education
Indiana State University 2002 — 2009
Bachelor of Science, Information Technology
Alorica March 2010 - December 2010
Education
Indiana State University 2002 — 2009
Bachelor of Science, Information Technology
Monica Katz's Alorica Experience August 2015 - Present
Job Experienced Business Analysis Management
Industry Telecommunications
Experience
Alorica August 2015 - Present
Alorica April 2015 - September 2015
West Corporation March 2013 - March 2015
West September 2011 - March 2013
American Enterprise 2005 - 2011
World Insurance 2002 - 2005
World Insurance 1996 - 2002
World Insurance 1993 - 1996
World Insurance 1991 - 1993
World Insurance 1990 - 1991
Skills
Insurance, Health Insurance, Process Improvement, Business Analysis, Team Building, Leadership, Customer Service, Data Analysis, Microsoft Excel, Microsoft Office, New Business Development, Outlook, Software Documentation
Education
University of Nebraska at Omaha 1991 — 1992
M.A., English
Gordon College 1986 — 1990
B.A, English & Psychology
Alorica August 2015 - Present
Alorica April 2015 - September 2015
West Corporation March 2013 - March 2015
West September 2011 - March 2013
American Enterprise 2005 - 2011
World Insurance 2002 - 2005
World Insurance 1996 - 2002
World Insurance 1993 - 1996
World Insurance 1991 - 1993
World Insurance 1990 - 1991
Skills
Insurance, Health Insurance, Process Improvement, Business Analysis, Team Building, Leadership, Customer Service, Data Analysis, Microsoft Excel, Microsoft Office, New Business Development, Outlook, Software Documentation
Education
University of Nebraska at Omaha 1991 — 1992
M.A., English
Gordon College 1986 — 1990
B.A, English & Psychology
April Gross's Alorica Experience November 2010 - Present
Job Admin
Industry Information Technology and Services
Experience
Alorica November 2010 - Present
Lennar December 2004 - November 2008
Education
Greenville Technical College 2010 — 2012
Associates, Supply Chain Management
Alorica November 2010 - Present
Lennar December 2004 - November 2008
Education
Greenville Technical College 2010 — 2012
Associates, Supply Chain Management
Valerie Sharp's Alorica Experience August 2010 - April 2011
Job Moral Multitasker
Industry Think Tanks
Experience
The Bon Ton Stores Inc. October 2011 - March 2013
Express Employment Professionals May 2011 - August 2011
Alorica August 2010 - April 2011
Things Remembered May 2009 - March 2010
Lowe's Home Improvement May 2004 - May 2008
Skills
Time Management
Education
St. Mary-of-the-Woods College 2008 — 2010
Bachelor of Arts, Women and Theatre Major
Illinois Central College 1999 — 2001
Associates in Arts and Science, Theater
The Bon Ton Stores Inc. October 2011 - March 2013
Express Employment Professionals May 2011 - August 2011
Alorica August 2010 - April 2011
Things Remembered May 2009 - March 2010
Lowe's Home Improvement May 2004 - May 2008
Skills
Time Management
Education
St. Mary-of-the-Woods College 2008 — 2010
Bachelor of Arts, Women and Theatre Major
Illinois Central College 1999 — 2001
Associates in Arts and Science, Theater
Jason Peltz's Alorica Experience January 2015 - Present
Job Operations Trainer at West Corporation
Industry Health, Wellness and Fitness
Experience
Alorica January 2015 - Present
West Corporation January 2013 - Present
Affordable Optics March 2012 - November 2012
Independent Sales Professional October 2011 - March 2012
Alpine Vision Center February 2012 - February 2012
Walmart June 2011 - September 2011
Walmart August 2006 - June 2011
Walmart August 2006 - June 2011
Wal-Mart January 2007 - August 2007
Wal-Mart October 2005 - January 2006
Skills
Optics, Sales Operations, Sales Management, Inventory Management, Customer Service, Retail, Scheduling, Profit, Sales, Training
Education
Wenatchee Valley College 2004 — 2004
None, General Studies
Wenatchee Valley College 1992 — 1993
None, General Studies
Green River Community College 1991 — 1992
None, General Studies
Wenatchee Valley College 1991 — 1992
None, General Studies
Eastmont High School 1990 — 1991
GED, General Studies
Alorica January 2015 - Present
West Corporation January 2013 - Present
Affordable Optics March 2012 - November 2012
Independent Sales Professional October 2011 - March 2012
Alpine Vision Center February 2012 - February 2012
Walmart June 2011 - September 2011
Walmart August 2006 - June 2011
Walmart August 2006 - June 2011
Wal-Mart January 2007 - August 2007
Wal-Mart October 2005 - January 2006
Skills
Optics, Sales Operations, Sales Management, Inventory Management, Customer Service, Retail, Scheduling, Profit, Sales, Training
Education
Wenatchee Valley College 2004 — 2004
None, General Studies
Wenatchee Valley College 1992 — 1993
None, General Studies
Green River Community College 1991 — 1992
None, General Studies
Wenatchee Valley College 1991 — 1992
None, General Studies
Eastmont High School 1990 — 1991
GED, General Studies
Allyse B's Alorica Experience September 2010 - October 2011
Job Experienced Customer Service Professional
Industry Information Technology and Services
Experience
Alorica September 2010 - October 2011
Applebee's June 2008 - July 2009
Convergys January 2007 - March 2009
Skills
Typing 80 WPM, Microsoft Office, Microsoft Office Xp
Education
Georgia State University 2010 — 2011
Bachelors, Chemistry
Alorica September 2010 - October 2011
Applebee's June 2008 - July 2009
Convergys January 2007 - March 2009
Skills
Typing 80 WPM, Microsoft Office, Microsoft Office Xp
Education
Georgia State University 2010 — 2011
Bachelors, Chemistry
Adam Mathis's Alorica Experience May 2010 - July 2010
Job Logistics and Supply Chain Professional
Industry Logistics and Supply Chain
Experience
Sony DADC September 2011 - April 2012
Sears Holdings Corporation August 2010 - August 2011
Alorica May 2010 - July 2010
ISU Residential Life August 2008 - May 2010
Education
Indiana State University 2007 — 2011
Bachelors of Science, Marketing, Graphic Design
Milwaukee Institute of Art and Design 2006 — 2007
Sony DADC September 2011 - April 2012
Sears Holdings Corporation August 2010 - August 2011
Alorica May 2010 - July 2010
ISU Residential Life August 2008 - May 2010
Education
Indiana State University 2007 — 2011
Bachelors of Science, Marketing, Graphic Design
Milwaukee Institute of Art and Design 2006 — 2007
lakinza rucker's Alorica Experience June 2011 - Present
Job tier1 agent at Alorica
Industry Information Technology and Services
Experience
Alorica June 2011 - Present
Charter Communications June 2007 - December 2009
TeleTech February 1998 - May 2007
Education
Greenville Technical College 2010 — 2012
Industrial Radiologic Technology/Technician
Alorica June 2011 - Present
Charter Communications June 2007 - December 2009
TeleTech February 1998 - May 2007
Education
Greenville Technical College 2010 — 2012
Industrial Radiologic Technology/Technician
Queria Smith's Alorica Experience February 2011 - March 2012
Job Call Center Agent at Perceptis
Industry Information Technology and Services
Experience
Perceptis January 2012 - Present
Alorica February 2011 - March 2012
Sam's Club May 2010 - February 2011
Education
Greenville Technical College 2012 — 2014
Perceptis January 2012 - Present
Alorica February 2011 - March 2012
Sam's Club May 2010 - February 2011
Education
Greenville Technical College 2012 — 2014
Dee Tilley's Alorica Experience April 2014 - Present
Job Customer Service Agent at Alorica
Industry Media Production
Experience
Alorica April 2014 - Present
Clay Community School Corporation November 2008 - Present
Sony DADC 2011 - November 2012
Volt Information Sciences 1981 - 1994
Skills
Scripting, Film Production, 3D, PS3, Media Production, Test Cases, Game Design, JIRA, Maya, Gameplay, Unity3D, VBScript, Perforce, Production Managment, Final Cut Pro, Level Design, Documentaries, Software Quality..., Post Production, Screenwriting, Test Automation, Video Production, Video Games, Test Planning, Video, System Testing, Camera, Computer Games, Game Development, Producing, Video Editing, Unreal Engine 3, Manual Testing, Short Films, Directing, Xbox 360, Texturing, HD Video, Quality Center, Performance Testing, Animation, Game Mechanics, Casual Games, Film, Cinematography, Mobile Games, Wii, Videography, Casting, Regression Testing
Education
Ivy Tech Community College-Terre Haute 2006 — 2011
Graphic Communications
Indiana State University 1974 — 1976
Vocational Home Economics
Alorica April 2014 - Present
Clay Community School Corporation November 2008 - Present
Sony DADC 2011 - November 2012
Volt Information Sciences 1981 - 1994
Skills
Scripting, Film Production, 3D, PS3, Media Production, Test Cases, Game Design, JIRA, Maya, Gameplay, Unity3D, VBScript, Perforce, Production Managment, Final Cut Pro, Level Design, Documentaries, Software Quality..., Post Production, Screenwriting, Test Automation, Video Production, Video Games, Test Planning, Video, System Testing, Camera, Computer Games, Game Development, Producing, Video Editing, Unreal Engine 3, Manual Testing, Short Films, Directing, Xbox 360, Texturing, HD Video, Quality Center, Performance Testing, Animation, Game Mechanics, Casual Games, Film, Cinematography, Mobile Games, Wii, Videography, Casting, Regression Testing
Education
Ivy Tech Community College-Terre Haute 2006 — 2011
Graphic Communications
Indiana State University 1974 — 1976
Vocational Home Economics
James Jemison's Alorica Experience January 2012 - Present
Job Customer Service Supervisor at Alorica
Industry Telecommunications
Experience
Alorica January 2012 - Present
RYLA North America July 2010 - January 2012
University of Alabama November 2009 - February 2010
Sterilite Corporation May 2007 - August 2009
Education
Troy University 2011 — 2012
Transient Student, Communication
University of Alabama 2007 — 2010
Bachelor of Arts Communication, Telecommunication and Film
Grand Canyon University
Bachelor of Arts Communication, Communication
Alorica January 2012 - Present
RYLA North America July 2010 - January 2012
University of Alabama November 2009 - February 2010
Sterilite Corporation May 2007 - August 2009
Education
Troy University 2011 — 2012
Transient Student, Communication
University of Alabama 2007 — 2010
Bachelor of Arts Communication, Telecommunication and Film
Grand Canyon University
Bachelor of Arts Communication, Communication
Terri Erickson's Alorica Experience June 2015 - Present
Job Employee Relations Coordinator / Staff Trainer Alorica Corp
Industry Human Resources
Experience
Alorica June 2015 - Present
Sears Holdings Corporation June 2011 - December 2014
Skills
Retail, Sales, Team Building, Merchandising, Inventory Control, Operations Management, Team Leadership, Sales Management, Customer Satisfaction, Training, Store Management, Visual Merchandising
Education
Gonzaga University
Bachelor of Science (BS), Psychology Sociology
Alorica June 2015 - Present
Sears Holdings Corporation June 2011 - December 2014
Skills
Retail, Sales, Team Building, Merchandising, Inventory Control, Operations Management, Team Leadership, Sales Management, Customer Satisfaction, Training, Store Management, Visual Merchandising
Education
Gonzaga University
Bachelor of Science (BS), Psychology Sociology
Jon Corby's Alorica Experience September 2013 - Present
Job Technical Support Agent at Alorica
Industry Information Technology and Services
Experience
Jon's Mobile Computer Repair January 2014 - Present
Alorica September 2013 - Present
Skills
Windows, Microsoft Office, Help Desk Support, Desktop Application..., Network Administration, Active Directory, HTML
Education
Hodges University 2009 — 2014
Bachelor's degree, Computer Information Technology
Vatterott College-Sunset Hills 2002 — 2004
Associate of Science (AS), Information Systems
Charlotte High School 1998 — 2001
Diploma
Jon's Mobile Computer Repair January 2014 - Present
Alorica September 2013 - Present
Skills
Windows, Microsoft Office, Help Desk Support, Desktop Application..., Network Administration, Active Directory, HTML
Education
Hodges University 2009 — 2014
Bachelor's degree, Computer Information Technology
Vatterott College-Sunset Hills 2002 — 2004
Associate of Science (AS), Information Systems
Charlotte High School 1998 — 2001
Diploma
Linden Syx's Alorica Experience March 2015 - Present
Job IT Manager at Alorica
Industry Information Technology and Services
Experience
Alorica March 2015 - Present
West Corporation October 2014 - March 2015
West Corporation January 2014 - September 2014
Early Warning® January 2006 - December 2013
First Data Corporation January 1996 - December 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Public Speaking, HTML, Strategic Planning, Budgets, C++, C, Databases, Data Analysis, Database Administration, Database Design, Linux, Windows Server, Microsoft SQL Server, Leadership, SDLC, Process Improvement
Education
Grace University 1995 — 1998
Bachelor of Science (BS), Bible/Biblical Studies and Computer Technology
Metropolitan Community College
Associate of Science (AS), Electrical/Electronics Maintenance and Repair Technology
Alorica March 2015 - Present
West Corporation October 2014 - March 2015
West Corporation January 2014 - September 2014
Early Warning® January 2006 - December 2013
First Data Corporation January 1996 - December 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Public Speaking, HTML, Strategic Planning, Budgets, C++, C, Databases, Data Analysis, Database Administration, Database Design, Linux, Windows Server, Microsoft SQL Server, Leadership, SDLC, Process Improvement
Education
Grace University 1995 — 1998
Bachelor of Science (BS), Bible/Biblical Studies and Computer Technology
Metropolitan Community College
Associate of Science (AS), Electrical/Electronics Maintenance and Repair Technology
Brittany Jones-Saffian's Alorica Experience January 2011 - July 2011
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
Convergys 2011 - 2012
Alorica January 2011 - July 2011
Cold Stone Creamery October 2007 - October 2010
Education
Grossmont College
Convergys 2011 - 2012
Alorica January 2011 - July 2011
Cold Stone Creamery October 2007 - October 2010
Education
Grossmont College
Latonja Anderson's Alorica Experience October 2013 - Present
Job CSR at Alorica
Industry Outsourcing/Offshoring
Experience
Alorica October 2013 - Present
Skills
Microsoft Office, Quicken, Distance Learning, Accounting, Sales, Bookkeeping, Customer Service
Education
Herzing University-Winter Park 2010 — 2013
Bachelor of Business Administration (BBA), Business Administration and Management, General
south university 2009 — 2010
Associate's degree, Accounting
Alorica October 2013 - Present
Skills
Microsoft Office, Quicken, Distance Learning, Accounting, Sales, Bookkeeping, Customer Service
Education
Herzing University-Winter Park 2010 — 2013
Bachelor of Business Administration (BBA), Business Administration and Management, General
south university 2009 — 2010
Associate's degree, Accounting
Peng Xiong's Alorica Experience January 2004 - April 2010
Job
Industry
Experience
Alorica January 2004 - April 2010
Skills
Customer Service, Microsoft Office, Supervising, Consulting, Leadership, Software Documentation
Education
Heald College 2002 — 2004
Associate in Applied Science Degree in Computer Information Technology, Computer Information Technology
Alorica January 2004 - April 2010
Skills
Customer Service, Microsoft Office, Supervising, Consulting, Leadership, Software Documentation
Education
Heald College 2002 — 2004
Associate in Applied Science Degree in Computer Information Technology, Computer Information Technology
Marcus Drake's Alorica Experience November 2008 - December 2010
Job Operations Manager
Industry Information Technology and Services
Experience
CAR Financial Services September 2013 - April 2014
State Farm April 2011 - September 2013
Alorica November 2008 - December 2010
Skills
Technical Support, Microsoft Office, Windows XP Pro, Windows 2000, Windows 7, Analytical Skills, Remote User Support, Antivirus, Rewards Programs, Leadership, Interpersonal Skill, Teamwork
Education
Georgia State University 2001 — 2004
Bachelor of Science (BS), Computer Science
CAR Financial Services September 2013 - April 2014
State Farm April 2011 - September 2013
Alorica November 2008 - December 2010
Skills
Technical Support, Microsoft Office, Windows XP Pro, Windows 2000, Windows 7, Analytical Skills, Remote User Support, Antivirus, Rewards Programs, Leadership, Interpersonal Skill, Teamwork
Education
Georgia State University 2001 — 2004
Bachelor of Science (BS), Computer Science
Cody Short's Alorica Experience May 2010 - August 2010
Job Student at Indiana State University
Industry Computer Hardware
Experience
Alorica May 2010 - August 2010
Skills
Information Technology, Customer Service, Teamwork, Computer Hardware, Computer Repair, Computer Maintenance
Education
Indiana State University 2009 — 2014
Bachelor's degree, Information Technology
Alorica May 2010 - August 2010
Skills
Information Technology, Customer Service, Teamwork, Computer Hardware, Computer Repair, Computer Maintenance
Education
Indiana State University 2009 — 2014
Bachelor's degree, Information Technology
Rebekah Rogers's Alorica Experience 2013 - 2014
Job LMFT Student
Industry Mental Health Care
Experience
Alorica 2013 - 2014
Michael Toyota October 2007 - March 2008
Skills
Call Centers, Customer Experience, Performance Management, Customer Satisfaction, Outlook, Data Entry, Telephone Skills, Training, Customer Retention, Technical Support, Customer Service, Troubleshooting, Time Management
Education
National University 2010 — 2013
Bachelor of Arts (BA), Psychology
Heald College 2008 — 2010
Associate of Arts and Sciences (A.A.S.), Medical/Clinical Assistant
Alorica 2013 - 2014
Michael Toyota October 2007 - March 2008
Skills
Call Centers, Customer Experience, Performance Management, Customer Satisfaction, Outlook, Data Entry, Telephone Skills, Training, Customer Retention, Technical Support, Customer Service, Troubleshooting, Time Management
Education
National University 2010 — 2013
Bachelor of Arts (BA), Psychology
Heald College 2008 — 2010
Associate of Arts and Sciences (A.A.S.), Medical/Clinical Assistant
Alfred Golden's Alorica Experience 2011 - 2013
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
Alorica 2011 - 2013
Haworth January 2003 - May 2008
Skills
Customer Service, Technical Support, Troubleshooting, Windows 7, Call Centers, Computer Hardware, Software Documentation, Customer Satisfaction, System Administration, Windows, Networking, Customer Experience, Access, Process Improvement, Training, Outlook
Education
University of Michigan 1986 — 1988
Accounting and Computer Science
Grand Valley State University
Social Psychology
Alorica 2011 - 2013
Haworth January 2003 - May 2008
Skills
Customer Service, Technical Support, Troubleshooting, Windows 7, Call Centers, Computer Hardware, Software Documentation, Customer Satisfaction, System Administration, Windows, Networking, Customer Experience, Access, Process Improvement, Training, Outlook
Education
University of Michigan 1986 — 1988
Accounting and Computer Science
Grand Valley State University
Social Psychology
Stephen LaRue's Alorica Experience January 2014 - Present
Job At&T Customer Service Representive at Alorica
Industry Outsourcing/Offshoring
Experience
Alorica January 2014 - Present
Walmart May 2012 - August 2012
Bob Lindsay Honda May 2010 - August 2010
Skills
mangement Informations..., Customer Service
Education
Western Illinois University 2010 — 2013
Bachelor's degree, Mangement Information Systems
Illinois Central College 2009 — 2010
Associates Degree, Business Administration
Alorica January 2014 - Present
Walmart May 2012 - August 2012
Bob Lindsay Honda May 2010 - August 2010
Skills
mangement Informations..., Customer Service
Education
Western Illinois University 2010 — 2013
Bachelor's degree, Mangement Information Systems
Illinois Central College 2009 — 2010
Associates Degree, Business Administration
Alexandria Tate's Alorica Experience 2014 - Present
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
Alorica 2014 - Present
Belk June 2011 - Present
Six Flags March 2010 - October 2010
Skills
Customer Service, Retail, Data Entry, Call Centers, Microsoft Office, Mac OS, Merchandising, 10 Key
Education
West Georgia Technical College 2013 — 2015
In Progress, Accounting
Georgia State University 2010 — 2012
none, Accounting
Alorica 2014 - Present
Belk June 2011 - Present
Six Flags March 2010 - October 2010
Skills
Customer Service, Retail, Data Entry, Call Centers, Microsoft Office, Mac OS, Merchandising, 10 Key
Education
West Georgia Technical College 2013 — 2015
In Progress, Accounting
Georgia State University 2010 — 2012
none, Accounting
Viola Jackson's Alorica Experience September 2015 - Present
Job customer svc rep at J C Pennys
Industry Retail
Experience
Alorica September 2015 - Present
J C Pennys November 2013 - March 2015
Kone March 2000 - June 2012
Sherman High School August 1993 - October 1999
General telephone/ Verizon September 1971 - December 1992
Skills
Data Entry, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Spreadsheets, Customer Service, Phone Etiquette, Telephone Skills, Clerical Skills, Clerical Work, People-oriented, Receptionist Duties, Telephone Reception, Outsourcing
Education
The University of Texas-Pan American 1965 — 1968
No Degree, Elementary Education and Teaching
Edinburg High School 1963 — 1965
High School, High School Diploma, 10th 11th 12th Grade
Grayson County College
No Degree, Bussiness Admin & Medical Termonology
Alorica September 2015 - Present
J C Pennys November 2013 - March 2015
Kone March 2000 - June 2012
Sherman High School August 1993 - October 1999
General telephone/ Verizon September 1971 - December 1992
Skills
Data Entry, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Spreadsheets, Customer Service, Phone Etiquette, Telephone Skills, Clerical Skills, Clerical Work, People-oriented, Receptionist Duties, Telephone Reception, Outsourcing
Education
The University of Texas-Pan American 1965 — 1968
No Degree, Elementary Education and Teaching
Edinburg High School 1963 — 1965
High School, High School Diploma, 10th 11th 12th Grade
Grayson County College
No Degree, Bussiness Admin & Medical Termonology
Jesse Branham's Alorica Experience July 2006 - September 2009
Job Associate Recruiter at Triangle Rubber and Thermoplastics
Industry Automotive
Experience
Triangle Rubber and Thermoplastics October 2014 - Present
Benteler Automotive September 2010 - October 2014
Alorica July 2006 - September 2009
Skills
Customer Service, Management, Microsoft Excel, Sales, Leadership, Training, Microsoft Word, PowerPoint, Team Building, Marketing
Education
Indiana State University 2006 — 2010
Bachelor of Science (B.S.), Human Resources Development
Triangle Rubber and Thermoplastics October 2014 - Present
Benteler Automotive September 2010 - October 2014
Alorica July 2006 - September 2009
Skills
Customer Service, Management, Microsoft Excel, Sales, Leadership, Training, Microsoft Word, PowerPoint, Team Building, Marketing
Education
Indiana State University 2006 — 2010
Bachelor of Science (B.S.), Human Resources Development
Deloitte
PwC
Ernst & Young
Walgreens
Procter & Gamble
KPMG
PricewaterhouseCoopers
EY