Alorica Company
Industry: Company
DescriptionHeadquarters: Irvine, California, United States CEO: Andy Lee (1999–) Founded: 1999 Subsidiaries: Precision Response Corporation,
Alorica List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Alorica. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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2,179 Alorica employees in database. Find out everything there's to know about Alorica employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Alorica Employees
Employee
Years
Job
Industry
Imran Joseph Imran Joseph's Alorica Experience April 2007 - August 2014
Job Business Professional
Industry Marketing and Advertising
Experience
Joytolive May 2014 - Present
Alorica April 2007 - August 2014
PRC, LLC December 2005 - April 2007
US Color Labs January 2001 - 2007
Convergys June 1999 - January 2001
MCI WorldCom January 1998 - June 1998
Skills
Marketing, Social Media Marketing, Online Advertising, Social Media, Social Networking, Email Marketing, Marketing Communications, Marketing Strategy, Online Marketing, Technology, Human Resources, Payroll, Talent Acquisition, Customer Satisfaction, Customer Retention, Customer-focused Sales, Health, Athletics, Athletic Footwear, Fashion, Sports Nutrition, Basketball Coaching, Spirituality, Music, Music Production, New Business Development, Business Development, Real Estate Transactions, Payroll Processing, Healthcare, Growth Investing, Team Leadership, Strategic Leadership
Education
Devry Univeristy 2013 — 2016
Bachelor of Science (B.S.), Business Technical Management
Kaplan University 2007 — 2012
Networking Technology
Joytolive May 2014 - Present
Alorica April 2007 - August 2014
PRC, LLC December 2005 - April 2007
US Color Labs January 2001 - 2007
Convergys June 1999 - January 2001
MCI WorldCom January 1998 - June 1998
Skills
Marketing, Social Media Marketing, Online Advertising, Social Media, Social Networking, Email Marketing, Marketing Communications, Marketing Strategy, Online Marketing, Technology, Human Resources, Payroll, Talent Acquisition, Customer Satisfaction, Customer Retention, Customer-focused Sales, Health, Athletics, Athletic Footwear, Fashion, Sports Nutrition, Basketball Coaching, Spirituality, Music, Music Production, New Business Development, Business Development, Real Estate Transactions, Payroll Processing, Healthcare, Growth Investing, Team Leadership, Strategic Leadership
Education
Devry Univeristy 2013 — 2016
Bachelor of Science (B.S.), Business Technical Management
Kaplan University 2007 — 2012
Networking Technology
Kenneth Sarber Kenneth Sarber's Alorica Experience March 2005 - March 2009
Job Elementary Teacher
Industry Education Management
Experience
Agora Cyber Charter School August 2013 - Present
Mad Science Group July 2011 - July 2014
Barber National Institute July 2010 - August 2013
Agora Cyber Charter School August 2012 - June 2013
Christian Fellowship Academy August 2011 - August 2012
Duquesne City School District February 2011 - June 2011
Various school May 2010 - February 2011
Moss Side Middle School August 2009 - May 2010
Alorica March 2005 - March 2009
Calltech, Inc. May 2004 - March 2005
Skills
First Aid Certified, CPR Certified, Efficient Use of..., Teaching, Working With Children, Teaching Skills, Mathematics Education, Science Education, Technology Integration, Microsoft Office, Curriculum Design, Educational Technology, Elementary Education, Mathematics, Middle School, Lesson Planning, Teaching Reading, Children, Science, Special Needs, Pedagogy, Parent-Teacher..., Blackboard Collaborate, Study Island, Curriculum Development, Instructional Design, Instructional Technology, Classroom Management, Child Development, Special Education, Educational Leadership, Training, K-12, Cpr Certified, Islands, Tutoring, E-Learning, First Responder, Literacy, Nonprofits, Grant Writing, Behavior Management, Differentiated..., Time Management, Adult Education, Applied Behavior..., Teacher Training, Curriculum Mapping, Staff Development, Student Counseling
Education
Indiana University of Pennsylvania 2008 — 2010
Master's, Elementary Education
PENNSYLVANIA STATE UNIVERSITY 1997 — 2002
BS, Electrical Engineering
Wilson Christian Academy 1985 — 1997
High School Diploma, General Education
Wilson Christian Academy
Agora Cyber Charter School August 2013 - Present
Mad Science Group July 2011 - July 2014
Barber National Institute July 2010 - August 2013
Agora Cyber Charter School August 2012 - June 2013
Christian Fellowship Academy August 2011 - August 2012
Duquesne City School District February 2011 - June 2011
Various school May 2010 - February 2011
Moss Side Middle School August 2009 - May 2010
Alorica March 2005 - March 2009
Calltech, Inc. May 2004 - March 2005
Skills
First Aid Certified, CPR Certified, Efficient Use of..., Teaching, Working With Children, Teaching Skills, Mathematics Education, Science Education, Technology Integration, Microsoft Office, Curriculum Design, Educational Technology, Elementary Education, Mathematics, Middle School, Lesson Planning, Teaching Reading, Children, Science, Special Needs, Pedagogy, Parent-Teacher..., Blackboard Collaborate, Study Island, Curriculum Development, Instructional Design, Instructional Technology, Classroom Management, Child Development, Special Education, Educational Leadership, Training, K-12, Cpr Certified, Islands, Tutoring, E-Learning, First Responder, Literacy, Nonprofits, Grant Writing, Behavior Management, Differentiated..., Time Management, Adult Education, Applied Behavior..., Teacher Training, Curriculum Mapping, Staff Development, Student Counseling
Education
Indiana University of Pennsylvania 2008 — 2010
Master's, Elementary Education
PENNSYLVANIA STATE UNIVERSITY 1997 — 2002
BS, Electrical Engineering
Wilson Christian Academy 1985 — 1997
High School Diploma, General Education
Wilson Christian Academy
Eric Takacs Eric Takacs's Alorica Experience March 2013 - October 2014
Job Technical Support Engineer I at EMC
Industry Computer & Network Security
Experience
EMC November 2014 - Present
Alorica March 2013 - October 2014
Walmart May 2012 - March 2013
Skills
Linux, Microsoft Office, Microsoft Excel, Microsoft Word, Windows, Windows Server, Network Security, Computer Security, System Administration, Firewalls, Ubuntu, Routers, Networking, Troubleshooting, Laptops, Printers, Operating Systems, Windows 7, Computer Hardware, Windows XP, Wireless Networking, Software Installation, Computer Repair, Technical Support, Hardware, Network Administration, DHCP, Help Desk Support, VPN, Windows Vista, VMware, Call Centers, Telephone Skills, Teamwork, Desktop Computers, Shell Scripting, Red Hat Linux
Education
ITT Technical Institute-Murray 2012 — 2014
Associate of Science (AS), Network and System Administration/Administrator, 3.33 GPA
Clearfield High School 2009 — 2012
High School Diploma, General
EMC November 2014 - Present
Alorica March 2013 - October 2014
Walmart May 2012 - March 2013
Skills
Linux, Microsoft Office, Microsoft Excel, Microsoft Word, Windows, Windows Server, Network Security, Computer Security, System Administration, Firewalls, Ubuntu, Routers, Networking, Troubleshooting, Laptops, Printers, Operating Systems, Windows 7, Computer Hardware, Windows XP, Wireless Networking, Software Installation, Computer Repair, Technical Support, Hardware, Network Administration, DHCP, Help Desk Support, VPN, Windows Vista, VMware, Call Centers, Telephone Skills, Teamwork, Desktop Computers, Shell Scripting, Red Hat Linux
Education
ITT Technical Institute-Murray 2012 — 2014
Associate of Science (AS), Network and System Administration/Administrator, 3.33 GPA
Clearfield High School 2009 — 2012
High School Diploma, General
David Haygood David Haygood's Alorica Experience September 2009 - September 2011
Job Customer Service Technician
Industry Broadcast Media
Experience
www.WeGoToYourPC.com January 2013 - Present
Stream Global Services September 2011 - May 2012
Alorica September 2009 - September 2011
Skills
Social Media, Microsoft Office, Editing, Microsoft Excel, Customer Service, Event Management, Event Planning, Public Relations, Microsoft Word, PowerPoint, Research, Public Speaking, Facebook, Outlook
Education
ITT Technical Institute-Indianapolis 2008 — 2008
Computer Systems Networking and Telecommunications
Pascaguola High School
www.WeGoToYourPC.com January 2013 - Present
Stream Global Services September 2011 - May 2012
Alorica September 2009 - September 2011
Skills
Social Media, Microsoft Office, Editing, Microsoft Excel, Customer Service, Event Management, Event Planning, Public Relations, Microsoft Word, PowerPoint, Research, Public Speaking, Facebook, Outlook
Education
ITT Technical Institute-Indianapolis 2008 — 2008
Computer Systems Networking and Telecommunications
Pascaguola High School
Vince Booker's Alorica Experience October 2013 - July 2014
Job Coordinator (Contract Training) at WCCC Workforce Development
Industry Education Management
Experience
WCCC Workforce Development July 2014 - Present
Alorica October 2013 - July 2014
ResCare/EDSI March 2011 - October 2013
EDMC July 2007 - March 2011
Idearc Media January 2005 - May 2007
Sheridan Broadcasting Corporation June 2000 - May 2004
The Bon Ton Stores Inc. May 1999 - June 2000
Skills
Recruiting, Leadership, Sales, Management, Interviews, Customer Service, Marketing, Advertising, New Business Development, Building Relationships, Account Management, Event Planning, Social Media Marketing, Employee Training, Social Media, Public Speaking, Cold Calling, Budgets, Team Building, Human Resources, Employee Relations, PowerPoint, Microsoft Office, Strategic Planning, College Recruiting, Training, Time Management, Hiring, B2B, Microsoft Excel, Career Counseling, Leadership Development, Teamwork, Staff Development, Organizational..., Marketing Strategy, Market Research, Outlook, Resume Writing, Social Networking, Career Development, Coaching, Public Relations, Networking, Commercial Writing, Marketing Research and..., Media Planning and..., Branding Campaigns, Development of..., Onboarding
Education
Indiana University of Pennsylvania 1995 — 1999
Bachelor's degree, Marketing
Hempfield Area high School 1991 — 1995
WCCC Workforce Development July 2014 - Present
Alorica October 2013 - July 2014
ResCare/EDSI March 2011 - October 2013
EDMC July 2007 - March 2011
Idearc Media January 2005 - May 2007
Sheridan Broadcasting Corporation June 2000 - May 2004
The Bon Ton Stores Inc. May 1999 - June 2000
Skills
Recruiting, Leadership, Sales, Management, Interviews, Customer Service, Marketing, Advertising, New Business Development, Building Relationships, Account Management, Event Planning, Social Media Marketing, Employee Training, Social Media, Public Speaking, Cold Calling, Budgets, Team Building, Human Resources, Employee Relations, PowerPoint, Microsoft Office, Strategic Planning, College Recruiting, Training, Time Management, Hiring, B2B, Microsoft Excel, Career Counseling, Leadership Development, Teamwork, Staff Development, Organizational..., Marketing Strategy, Market Research, Outlook, Resume Writing, Social Networking, Career Development, Coaching, Public Relations, Networking, Commercial Writing, Marketing Research and..., Media Planning and..., Branding Campaigns, Development of..., Onboarding
Education
Indiana University of Pennsylvania 1995 — 1999
Bachelor's degree, Marketing
Hempfield Area high School 1991 — 1995
Ayanna Marcelle's Alorica Experience November 2009 - April 2011
Job Accounting Service/ Healthcare Professional
Industry Hospital & Health Care
Experience
Baptist Health South Florida located in Miami, Florida October 2011 - January 2013
Alorica November 2009 - April 2011
Accountemps January 2007 - December 2010
Community Health of South Florida March 2008 - March 2009
Skills
Cpr Certified, Microsoft Office, Microsoft Excel, Microsoft Technologies, Sage Accounts Production, PowerPoint, Financial Analysis, Proficient Typing Skills, Peachtree
Education
Kaplan University 2007 — 2010
Bachelors of Arts, Accounting
Baptist Health South Florida located in Miami, Florida October 2011 - January 2013
Alorica November 2009 - April 2011
Accountemps January 2007 - December 2010
Community Health of South Florida March 2008 - March 2009
Skills
Cpr Certified, Microsoft Office, Microsoft Excel, Microsoft Technologies, Sage Accounts Production, PowerPoint, Financial Analysis, Proficient Typing Skills, Peachtree
Education
Kaplan University 2007 — 2010
Bachelors of Arts, Accounting
brad jepsen brad jepsen's Alorica Experience May 2005 - December 2007
Job Network Engineer at Networks Plus
Industry Information Technology and Services
Experience
Networks Plus April 2013 - Present
USDA-ARS January 2010 - April 2013
Alorica May 2005 - December 2007
Skills
Cisco Technologies, CompTIA Network+, CompTIA A+ Certification, Networking, Windows Server, Active Directory, iSCSI, Backup Solutions, NAS, DAS, VMware ESX, ESXi, LAN Switching, DNS management, DNS Server, DNS, DHCP, IP, Server Administration, Hyper-V, VPN, Troubleshooting, Servers, VMware, System Administration, Firewalls, Network Security, Technical Support
Education
Kansas State University 2010 — 2012
Bachelor of Science (BS), Technology Management
Manhattan Area Technical College 2007 — 2009
Associate of Arts and Sciences (AAS), Information and Network Technology
Networks Plus April 2013 - Present
USDA-ARS January 2010 - April 2013
Alorica May 2005 - December 2007
Skills
Cisco Technologies, CompTIA Network+, CompTIA A+ Certification, Networking, Windows Server, Active Directory, iSCSI, Backup Solutions, NAS, DAS, VMware ESX, ESXi, LAN Switching, DNS management, DNS Server, DNS, DHCP, IP, Server Administration, Hyper-V, VPN, Troubleshooting, Servers, VMware, System Administration, Firewalls, Network Security, Technical Support
Education
Kansas State University 2010 — 2012
Bachelor of Science (BS), Technology Management
Manhattan Area Technical College 2007 — 2009
Associate of Arts and Sciences (AAS), Information and Network Technology
Krista Harden Krista Harden's Alorica Experience August 2010 - March 2013
Job Bakery Manager
Industry Consumer Goods
Experience
The Fresh Market February 2015 - Present
The Fresh Market March 2013 - February 2015
Alorica August 2010 - March 2013
Alorica July 2009 - August 2010
Miller's IGA June 2006 - December 2008
Skills
Soft Skills, Call Center, Performance Management, Training, Training Delivery, Coaching, Employee Engagement, Call Centers, Human Resources, Customer Service, Retail, Time Management, Employee Training, Customer Experience, Customer Satisfaction, Team Building, Team Leadership
Education
Ivy Tech Community College-Wabash Valley
Associate of Science (A.S.), Business Administration
University of Southern Indiana
Bachelor's Degree, Public Relations and Advertising
The Fresh Market February 2015 - Present
The Fresh Market March 2013 - February 2015
Alorica August 2010 - March 2013
Alorica July 2009 - August 2010
Miller's IGA June 2006 - December 2008
Skills
Soft Skills, Call Center, Performance Management, Training, Training Delivery, Coaching, Employee Engagement, Call Centers, Human Resources, Customer Service, Retail, Time Management, Employee Training, Customer Experience, Customer Satisfaction, Team Building, Team Leadership
Education
Ivy Tech Community College-Wabash Valley
Associate of Science (A.S.), Business Administration
University of Southern Indiana
Bachelor's Degree, Public Relations and Advertising
LaKisha Young LaKisha Young's Alorica Experience March 2010 - August 2011
Job Skilled Drafter
Industry Design
Experience
SpringHill Suites April 2010 - Present
Alorica March 2010 - August 2011
TeleTech August 2005 - December 2009
Skills
AutoCAD, 3D Studio Max, Revit, Inventor, Data Entry, Customer Service, Invoicing, Troubleshooting
Education
ITT Technical Institute-Greenville 2008 — 2010
Associate of Science (A.S.), CAD/CADD Drafting and/or Design Technology/Technician
SpringHill Suites April 2010 - Present
Alorica March 2010 - August 2011
TeleTech August 2005 - December 2009
Skills
AutoCAD, 3D Studio Max, Revit, Inventor, Data Entry, Customer Service, Invoicing, Troubleshooting
Education
ITT Technical Institute-Greenville 2008 — 2010
Associate of Science (A.S.), CAD/CADD Drafting and/or Design Technology/Technician
Isaiah Akinkunmi Isaiah Akinkunmi's Alorica Experience December 2011 - May 2013
Job FLM Wincor Field Service Engineer at Burroughs, Inc.
Industry Outsourcing/Offshoring
Experience
Burroughs, Inc. August 2013 - Present
Alorica December 2011 - May 2013
QUEST COMPUTERS, Lagos May 2009 - September 2011
BRICKHOUSE CONSTRUCTION COMPANY LIMITED, Lagos, Nigeria March 2008 - May 2009
Skills
AutoCAD, Microsoft Word, Excel,..., Read/interpret..., Transfer technical..., Quantities estimation,..., Highly proficient..., Strong multitasking..., Call Centers, Customer Service, Troubleshooting, Graphic Design
Education
ITT Technical Institute-Kennesaw 2014 — 2016
Associate's Degree, Drafting and Design Technology, Current GPA: 4.0/4.0
Lagos State University, Lagos, Nigeria 2007 — 2008
Graduate Diploma, Town Planning Studies
The Federal Polytechnic, Bauchi, Nigeria. 2000 — 2005
Higher National Diploma in Civil Engineering Technology (Equivalent to Bachelors), Civil Engineering Technology
Burroughs, Inc. August 2013 - Present
Alorica December 2011 - May 2013
QUEST COMPUTERS, Lagos May 2009 - September 2011
BRICKHOUSE CONSTRUCTION COMPANY LIMITED, Lagos, Nigeria March 2008 - May 2009
Skills
AutoCAD, Microsoft Word, Excel,..., Read/interpret..., Transfer technical..., Quantities estimation,..., Highly proficient..., Strong multitasking..., Call Centers, Customer Service, Troubleshooting, Graphic Design
Education
ITT Technical Institute-Kennesaw 2014 — 2016
Associate's Degree, Drafting and Design Technology, Current GPA: 4.0/4.0
Lagos State University, Lagos, Nigeria 2007 — 2008
Graduate Diploma, Town Planning Studies
The Federal Polytechnic, Bauchi, Nigeria. 2000 — 2005
Higher National Diploma in Civil Engineering Technology (Equivalent to Bachelors), Civil Engineering Technology
Cassie Hamilton Cassie Hamilton's Alorica Experience March 2008 - August 2009
Job Communications Professional
Industry Marketing and Advertising
Experience
MULTIVAC Group March 2015 - Present
Family Features Editorial Syndicate October 2013 - January 2015
Kryger Glass April 2013 - July 2013
Samsung October 2012 - January 2013
Paycor September 2011 - January 2012
T-Mobile September 2009 - June 2011
Alorica March 2008 - August 2009
NanoScale Corporation September 2005 - June 2007
Farm Bureau Financial Services 2004 - 2005
Skills
Public Speaking, Communication, Microsoft Office, Presentation Skills, Basic HTML, Organizational..., Intercultural..., Process Improvement, Speech Writing, Problem Solving, Sales, Customer Service, Content Management, Research, Social Media, Reporting & Analysis, Customer Support, Inside Sales, Project Coordination, Leadership, Sales Support Tools, Team Building, Sales Operations, Customer Satisfaction, Customer Retention, Training, Microsoft Excel, Marketing, PowerPoint, Microsoft Word, Outlook, Telecommunications, Customer Experience, CRM, Call Centers, Time Management, Sales Process, Employee Training, Retail, Marketing Strategy, Social Media Marketing, Event Planning, Internal Communications, Office Administration
Education
Kansas State University 2004 — 2009
Bachelor of Science (B.S.), Political Science and Government
Kansas State University 2004 — 2009
Bachelor of Science (B.S.), Speech Communication and Rhetoric
Johnson County Community College 2014 — 2014
HTML Basics, A
MULTIVAC Group March 2015 - Present
Family Features Editorial Syndicate October 2013 - January 2015
Kryger Glass April 2013 - July 2013
Samsung October 2012 - January 2013
Paycor September 2011 - January 2012
T-Mobile September 2009 - June 2011
Alorica March 2008 - August 2009
NanoScale Corporation September 2005 - June 2007
Farm Bureau Financial Services 2004 - 2005
Skills
Public Speaking, Communication, Microsoft Office, Presentation Skills, Basic HTML, Organizational..., Intercultural..., Process Improvement, Speech Writing, Problem Solving, Sales, Customer Service, Content Management, Research, Social Media, Reporting & Analysis, Customer Support, Inside Sales, Project Coordination, Leadership, Sales Support Tools, Team Building, Sales Operations, Customer Satisfaction, Customer Retention, Training, Microsoft Excel, Marketing, PowerPoint, Microsoft Word, Outlook, Telecommunications, Customer Experience, CRM, Call Centers, Time Management, Sales Process, Employee Training, Retail, Marketing Strategy, Social Media Marketing, Event Planning, Internal Communications, Office Administration
Education
Kansas State University 2004 — 2009
Bachelor of Science (B.S.), Political Science and Government
Kansas State University 2004 — 2009
Bachelor of Science (B.S.), Speech Communication and Rhetoric
Johnson County Community College 2014 — 2014
HTML Basics, A
Mike Keaton's Alorica Experience January 2013 - September 2013
Job Information Technology and Services Professional
Industry Information Technology and Services
Experience
Comcast Cable June 2014 - Present
Alta Resources September 2013 - March 2015
Alorica January 2013 - September 2013
Indiana University Health November 2011 - November 2012
S & R Resources June 2011 - November 2011
Sallie Mae March 2001 - March 2011
Skills
PeopleSoft, Access, Banking, Account Management, Accounts Payable, Accounts Receivable, Financial Accounting, IT Operations, Help Desk Support, Customer Service, Project Management, Project Planning, Business Analysis, Healthcare Information..., Information Technology, Software Documentation, System Administration, Technical Support, Troubleshooting, Windows
Education
Indiana Wesleyan University 2006 — 2009
Bachelor's degree, Business Information Technology
Ben Davis 1989 — 1992
Comcast Cable June 2014 - Present
Alta Resources September 2013 - March 2015
Alorica January 2013 - September 2013
Indiana University Health November 2011 - November 2012
S & R Resources June 2011 - November 2011
Sallie Mae March 2001 - March 2011
Skills
PeopleSoft, Access, Banking, Account Management, Accounts Payable, Accounts Receivable, Financial Accounting, IT Operations, Help Desk Support, Customer Service, Project Management, Project Planning, Business Analysis, Healthcare Information..., Information Technology, Software Documentation, System Administration, Technical Support, Troubleshooting, Windows
Education
Indiana Wesleyan University 2006 — 2009
Bachelor's degree, Business Information Technology
Ben Davis 1989 — 1992
Miesha Williams Miesha Williams's Alorica Experience September 2011 - April 2012
Job Information Technology and Services Professional
Industry Information Technology and Services
Experience
Xerox 2012 - 2013
Explosive Marketing September 2009 - August 2012
Alorica September 2011 - April 2012
Skills
Customer Service, Customer Retention, Accurate Data Entry, Call Centers, Leadership
Education
James Sprunt Community College 2010 — 2011
Wallace-Rose Hill High School 1992 — 1996
High School Dipolma, Business
Xerox 2012 - 2013
Explosive Marketing September 2009 - August 2012
Alorica September 2011 - April 2012
Skills
Customer Service, Customer Retention, Accurate Data Entry, Call Centers, Leadership
Education
James Sprunt Community College 2010 — 2011
Wallace-Rose Hill High School 1992 — 1996
High School Dipolma, Business
selenia westbrook selenia westbrook's Alorica Experience 2012 - 2012
Job Dispatchers
Industry Public Safety
Experience
mobile police department August 2013 - Present
Alorica 2012 - 2012
pfc August 2010 - February 2011
Skills
Customer Service, Early Childhood..., Training, Leadership, Cashiering, Telecommunications, Team Building, Teaching, Community Outreach, Customer Satisfaction, Data Entry, Public Speaking, Microsoft Word, Event Planning, Social Networking, PowerPoint, Microsoft Excel
Education
James H Faulkner State Community College 2010 — 2012
Early Childhood Education and Teaching
mattie t blount high school 2004 — 2005
high school diploma
University of Mobile
Education/Teaching of Individuals in Elementary Special Education Programs
mobile police department August 2013 - Present
Alorica 2012 - 2012
pfc August 2010 - February 2011
Skills
Customer Service, Early Childhood..., Training, Leadership, Cashiering, Telecommunications, Team Building, Teaching, Community Outreach, Customer Satisfaction, Data Entry, Public Speaking, Microsoft Word, Event Planning, Social Networking, PowerPoint, Microsoft Excel
Education
James H Faulkner State Community College 2010 — 2012
Early Childhood Education and Teaching
mattie t blount high school 2004 — 2005
high school diploma
University of Mobile
Education/Teaching of Individuals in Elementary Special Education Programs
Holly Hanak-Weaver Holly Hanak-Weaver's Alorica Experience November 2013 - Present
Job Sr. Director, Sales & Marketing Solutions at Alorica
Industry Outsourcing/Offshoring
Experience
Alorica November 2013 - Present
Alorica November 2011 - November 2013
Sitel December 2009 - November 2011
Sitel November 2007 - December 2009
Sitel August 2006 - November 2007
Sitel February 2006 - August 2006
Sitel June 2002 - February 2006
Sitel December 1999 - June 2002
Sitel June 1999 - December 1999
Skills
Sales Operations, Six Sigma, Business Intelligence, Quality Assurance, Team Building, Instructional Design, Finance, Contact Center..., Salesforce.com, Call Center, Customer Experience, Customer Satisfaction, Customer Retention, CRM, Net Promoter Score, Marketing Strategy, RFP Design, Bid Strategy, Change Management, Outsourcing, Team Management, BPO, Process Improvement, Project Management, Service Delivery, Sales Process, Contact Centers, Business Process..., Business Development, Offshoring, Call Centers, Analysis, Program Management, Training, Vendor Management, Lead Generation, Inbound Marketing, Enterprise Software, Solution Selling, Call Center Development, Software Documentation, Sales, Telemarketing, Management, Leadership, Operations Management, Marketing, Performance Management
Education
Kaplan University
Alorica November 2013 - Present
Alorica November 2011 - November 2013
Sitel December 2009 - November 2011
Sitel November 2007 - December 2009
Sitel August 2006 - November 2007
Sitel February 2006 - August 2006
Sitel June 2002 - February 2006
Sitel December 1999 - June 2002
Sitel June 1999 - December 1999
Skills
Sales Operations, Six Sigma, Business Intelligence, Quality Assurance, Team Building, Instructional Design, Finance, Contact Center..., Salesforce.com, Call Center, Customer Experience, Customer Satisfaction, Customer Retention, CRM, Net Promoter Score, Marketing Strategy, RFP Design, Bid Strategy, Change Management, Outsourcing, Team Management, BPO, Process Improvement, Project Management, Service Delivery, Sales Process, Contact Centers, Business Process..., Business Development, Offshoring, Call Centers, Analysis, Program Management, Training, Vendor Management, Lead Generation, Inbound Marketing, Enterprise Software, Solution Selling, Call Center Development, Software Documentation, Sales, Telemarketing, Management, Leadership, Operations Management, Marketing, Performance Management
Education
Kaplan University
Wade Archer Wade Archer's Alorica Experience August 2003 - August 2004
Job Milwright at Trulite Glass & Aluminum Solutions
Industry Mechanical or Industrial Engineering
Experience
Trulite Glass & Aluminum Solutions June 2014 - Present
ManpowerGroup September 2013 - May 2014
Fluor Industrial services Inc. August 2004 - May 2013
Alorica August 2003 - August 2004
The Franklin Company August 2002 - April 2003
US Navy January 1988 - July 2002
Skills
Piping, Hydraulics, Maintenance & Repair, Pneumatics, Pumps, Troubleshooting, Environmental Awareness, Inspection, Quality Assurance, Risk Assessment, Conveyors, Heavy Equipment, Preventive Maintenance, Valves, Generators, Welding, Plant Maintenance, Electricians, Factory, Metal Fabrication, Electricity, Supervisory Skills, Maintenance Management, Continuous Improvement
Education
ITT Technical Institute-Murray 2013 — 2015
Associate's degree, Electrical Engineering Technologies/Technician, 4.0
West Jordan High school 1983 — 1987
High School Diploma, General Studies
Trulite Glass & Aluminum Solutions June 2014 - Present
ManpowerGroup September 2013 - May 2014
Fluor Industrial services Inc. August 2004 - May 2013
Alorica August 2003 - August 2004
The Franklin Company August 2002 - April 2003
US Navy January 1988 - July 2002
Skills
Piping, Hydraulics, Maintenance & Repair, Pneumatics, Pumps, Troubleshooting, Environmental Awareness, Inspection, Quality Assurance, Risk Assessment, Conveyors, Heavy Equipment, Preventive Maintenance, Valves, Generators, Welding, Plant Maintenance, Electricians, Factory, Metal Fabrication, Electricity, Supervisory Skills, Maintenance Management, Continuous Improvement
Education
ITT Technical Institute-Murray 2013 — 2015
Associate's degree, Electrical Engineering Technologies/Technician, 4.0
West Jordan High school 1983 — 1987
High School Diploma, General Studies
Trevor Golding Trevor Golding's Alorica Experience 2010 - 2013
Job Student at ITT Technical InstituteFort Lauderdale
Industry Outsourcing/Offshoring
Experience
Alorica 2010 - 2013
Skills
Call Centers, Management, Customer Service, Customer Satisfaction, Microsoft Excel, Training, Process Improvement, Leadership, Team Leadership, Team Management, Outsourcing, Vendor Management, Operations Management
Education
ITT Technical Institute-Fort Lauderdale 2012 — 2015
Bachelor's Degree, Electrical and Electronics Engineering
Alorica 2010 - 2013
Skills
Call Centers, Management, Customer Service, Customer Satisfaction, Microsoft Excel, Training, Process Improvement, Leadership, Team Leadership, Team Management, Outsourcing, Vendor Management, Operations Management
Education
ITT Technical Institute-Fort Lauderdale 2012 — 2015
Bachelor's Degree, Electrical and Electronics Engineering
Matt Koppe Matt Koppe's Alorica Experience August 2011 - October 2011
Job Above the Rest Computer Services
Industry Computer & Network Security
Experience
Above the Rest Computer Services September 2014 - Present
Mabry Brothers inc. September 2004 - November 2014
Comptech Care November 2011 - March 2012
Alorica August 2011 - October 2011
Skills
Java, Windows, Microsoft Office, Linux, HTML, Network Security, Microsoft Excel, PowerPoint, Microsoft Word, Computer Security, Troubleshooting, Customer Service, Networking, English, Teamwork, Security, Operating Systems, Software Installation, Leadership, Technical Support, Computer Repair, Network Administration
Education
ITT Technical Institute-Jacksonville 2010 — 2013
Associate of Science (A.S.), Computer Networking Administrator
Lehigh acres High school 1998 — 2001
High School Diploma, Computer Systems Networking and Telecommunications
Above the Rest Computer Services September 2014 - Present
Mabry Brothers inc. September 2004 - November 2014
Comptech Care November 2011 - March 2012
Alorica August 2011 - October 2011
Skills
Java, Windows, Microsoft Office, Linux, HTML, Network Security, Microsoft Excel, PowerPoint, Microsoft Word, Computer Security, Troubleshooting, Customer Service, Networking, English, Teamwork, Security, Operating Systems, Software Installation, Leadership, Technical Support, Computer Repair, Network Administration
Education
ITT Technical Institute-Jacksonville 2010 — 2013
Associate of Science (A.S.), Computer Networking Administrator
Lehigh acres High school 1998 — 2001
High School Diploma, Computer Systems Networking and Telecommunications
Mario Carlos's Alorica Experience December 2014 - April 2015
Job Staffing Specialist at Pro Resources Staffing Services
Industry Outsourcing/Offshoring
Experience
Pro Resources Staffing Services September 2015 - Present
Lake Shore Marketing April 2015 - Present
Alorica December 2014 - April 2015
Alorica December 2012 - December 2014
Skills
Customer Service, Call Centers, Food & Beverage, Spanish-speaking, BPO, Workforce Management, Sla, Offshoring, Outsourcing, Process Migration, Soft Skills, Transition Management, Service Delivery, Vendor Management, Customer Experience, Customer Satisfaction
Education
Indiana University-Purdue University at Indianapolis 2011 — 2015
Tourism, Conventions, and Event Management
Jefferson High School 2007 — 2011
Pro Resources Staffing Services September 2015 - Present
Lake Shore Marketing April 2015 - Present
Alorica December 2014 - April 2015
Alorica December 2012 - December 2014
Skills
Customer Service, Call Centers, Food & Beverage, Spanish-speaking, BPO, Workforce Management, Sla, Offshoring, Outsourcing, Process Migration, Soft Skills, Transition Management, Service Delivery, Vendor Management, Customer Experience, Customer Satisfaction
Education
Indiana University-Purdue University at Indianapolis 2011 — 2015
Tourism, Conventions, and Event Management
Jefferson High School 2007 — 2011
Raymond Nichols Raymond Nichols's Alorica Experience May 2005 - September 2005
Job IT Professional
Industry Information Technology and Services
Experience
TechGuy/Nichols Networking June 1998 - Present
ASAP Staffing, Inc. May 2011 - November 2014
OfficeMax May 2010 - January 2011
United Dairymen of Arizona April 2006 - January 2009
Rent-A-Center September 2005 - January 2006
Alorica May 2005 - September 2005
Florence Manufacturing Company March 2005 - August 2005
ConAgra Foods February 2004 - February 2005
Sykes January 2001 - January 2004
The Sound Aquarium January 1997 - June 2003
Skills
Computer Hardware, Computer Repair, Routers, Switches, TCP/IP, Customer Service, LAN-WAN, Client Follow-up, Office Management, Ticketing Systems, Servers, Logo Design, Photo Restoration, Illustrator, Inventory Control, Microsoft Office, Photoshop, Troubleshooting, Customer Satisfaction, Leadership, Management, Networking, Software Installation, Technical Support, Training
Education
Mesa Community College 2009 — 2010
Computer Science, 3.0
Kansas State University 1993 — 1997
Incomplete, Computer Science and Business Administration
The University of Kansas 1992 — 1993
Incomplete, Computer Science
TechGuy/Nichols Networking June 1998 - Present
ASAP Staffing, Inc. May 2011 - November 2014
OfficeMax May 2010 - January 2011
United Dairymen of Arizona April 2006 - January 2009
Rent-A-Center September 2005 - January 2006
Alorica May 2005 - September 2005
Florence Manufacturing Company March 2005 - August 2005
ConAgra Foods February 2004 - February 2005
Sykes January 2001 - January 2004
The Sound Aquarium January 1997 - June 2003
Skills
Computer Hardware, Computer Repair, Routers, Switches, TCP/IP, Customer Service, LAN-WAN, Client Follow-up, Office Management, Ticketing Systems, Servers, Logo Design, Photo Restoration, Illustrator, Inventory Control, Microsoft Office, Photoshop, Troubleshooting, Customer Satisfaction, Leadership, Management, Networking, Software Installation, Technical Support, Training
Education
Mesa Community College 2009 — 2010
Computer Science, 3.0
Kansas State University 1993 — 1997
Incomplete, Computer Science and Business Administration
The University of Kansas 1992 — 1993
Incomplete, Computer Science
Ed Kisman Ed Kisman's Alorica Experience 2000 - 2002
Job Vice President of Sales
Industry Education Management
Experience
FrontRow April 2015 - Present
ToplineConsulting LLC November 2014 - April 2015
Rourke Educational Media November 2013 - November 2014
Apex Learning October 2011 - October 2013
Follett Software June 2002 - June 2011
Alorica 2000 - 2002
TELEVISTA 1999 - 2000
ZD Consultants 1998 - 1999
SPS TELESERVCIES 1997 - 1998
WEST GROUP 1994 - 1997
Skills
Pipeline Building, Sales Tools Development, Compensation Plan..., Sales Metrics, Sales Effectiveness, Territory Planning, Territory Analysis, Restructuring, Market Growth, Sales Growth, Change Management, Marketing Strategy, Integration, International Business, Executive Management, Turn-around Specialist, Leading People, Leveraging Technology, Coaching, Sales Operations, Leadership, Sales, Solution Selling, Enterprise Software, Sales Process, Sales Management, Selling, Pipelines, Compensation & Benefit, Software Industry, Strategic Partnerships, New Business Development, Brand Development, SaaS, Business Development, Management, Training, Forecasting, Marketing, Team Leadership, Managing Accounts
Education
John Carroll University 1973 — 1978
BS Business Administration, Marketing, Marketing Management
FrontRow April 2015 - Present
ToplineConsulting LLC November 2014 - April 2015
Rourke Educational Media November 2013 - November 2014
Apex Learning October 2011 - October 2013
Follett Software June 2002 - June 2011
Alorica 2000 - 2002
TELEVISTA 1999 - 2000
ZD Consultants 1998 - 1999
SPS TELESERVCIES 1997 - 1998
WEST GROUP 1994 - 1997
Skills
Pipeline Building, Sales Tools Development, Compensation Plan..., Sales Metrics, Sales Effectiveness, Territory Planning, Territory Analysis, Restructuring, Market Growth, Sales Growth, Change Management, Marketing Strategy, Integration, International Business, Executive Management, Turn-around Specialist, Leading People, Leveraging Technology, Coaching, Sales Operations, Leadership, Sales, Solution Selling, Enterprise Software, Sales Process, Sales Management, Selling, Pipelines, Compensation & Benefit, Software Industry, Strategic Partnerships, New Business Development, Brand Development, SaaS, Business Development, Management, Training, Forecasting, Marketing, Team Leadership, Managing Accounts
Education
John Carroll University 1973 — 1978
BS Business Administration, Marketing, Marketing Management
Cole Jackson's Alorica Experience March 2012 - December 2012
Job Customer Advocate at Sears Holdings Corporation
Industry Retail
Experience
Sears Holdings Corporation March 2015 - Present
Advantage Sales & Marketing January 2015 - March 2015
Acosta Sales & Marketing June 2014 - January 2015
CUSD November 2012 - November 2014
Wienerschnitzel July 2013 - February 2014
Alorica March 2012 - December 2012
Vector Marketing July 2010 - October 2011
Skills
Customer Service, Cashiering, Sales, Technical Support, Computer Proficiency, Microsoft Technologies, Merchandising, Retail Sales, Food Safety, Food Industry, Sales Presentations, Direct Sales, Telephone Skills, Clerical Skills, Data Entry, Inventory Management, Networking, Network Administration
Education
ITT Technical Institute-Clovis 2014 — 2015
Associate's degree, Network and System Administration/Administrator
Buchanan High School 2006 — 2010
HS Diploma, General Ed
Sears Holdings Corporation March 2015 - Present
Advantage Sales & Marketing January 2015 - March 2015
Acosta Sales & Marketing June 2014 - January 2015
CUSD November 2012 - November 2014
Wienerschnitzel July 2013 - February 2014
Alorica March 2012 - December 2012
Vector Marketing July 2010 - October 2011
Skills
Customer Service, Cashiering, Sales, Technical Support, Computer Proficiency, Microsoft Technologies, Merchandising, Retail Sales, Food Safety, Food Industry, Sales Presentations, Direct Sales, Telephone Skills, Clerical Skills, Data Entry, Inventory Management, Networking, Network Administration
Education
ITT Technical Institute-Clovis 2014 — 2015
Associate's degree, Network and System Administration/Administrator
Buchanan High School 2006 — 2010
HS Diploma, General Ed
Nakia Tyler Nakia Tyler's Alorica Experience April 2012 - September 2012
Job Web Specialist at Team Creative Fire
Industry Marketing and Advertising
Experience
Team Creative Fire June 2015 - Present
Team Creative Fire November 2013 - June 2015
Team Creative Fire September 2012 - November 2013
Alorica April 2012 - September 2012
Alorica June 2011 - April 2012
Alorica January 2011 - June 2011
Alorica September 2008 - December 2010
Alorica September 2007 - September 2008
Qwest Communications August 2005 - August 2006
Sabre Communications June 2004 - July 2005
Skills
Social Media, Call Center, Training, Customer Service, Microsoft Office, Team Building, Performance Management, Team Management, Microsoft Word, Customer Experience, HTML, Telecommunications, Social Media Marketing, Public Speaking, Access, Call Centers, Interviews
Education
Western Iowa Tech Community College 2010 — 2011
Associate of Arts (A.A.), Mass Media, Journalism
Iowa State University 2001 — 2004
English Education
Team Creative Fire June 2015 - Present
Team Creative Fire November 2013 - June 2015
Team Creative Fire September 2012 - November 2013
Alorica April 2012 - September 2012
Alorica June 2011 - April 2012
Alorica January 2011 - June 2011
Alorica September 2008 - December 2010
Alorica September 2007 - September 2008
Qwest Communications August 2005 - August 2006
Sabre Communications June 2004 - July 2005
Skills
Social Media, Call Center, Training, Customer Service, Microsoft Office, Team Building, Performance Management, Team Management, Microsoft Word, Customer Experience, HTML, Telecommunications, Social Media Marketing, Public Speaking, Access, Call Centers, Interviews
Education
Western Iowa Tech Community College 2010 — 2011
Associate of Arts (A.A.), Mass Media, Journalism
Iowa State University 2001 — 2004
English Education
Chadayu Phanitsiri Chadayu Phanitsiri's Alorica Experience April 2012 - July 2012
Job WECA Apprenticeship
Industry Electrical/Electronic Manufacturing
Experience
Red Wave Comm Inc March 2015 - Present
Sebastian October 2014 - November 2014
Donangelo Brothers Electric Inc. October 2013 - October 2014
Walmart August 2013 - October 2013
Internal Revenue Service March 2013 - April 2013
City of Fresno December 2012 - February 2013
Alorica April 2012 - July 2012
Pacific Gas and Electric Company February 2011 - June 2011
PepsiCo - Frito Lay May 2004 - February 2011
Skills
Troubleshooting, Customer Service, Technical Support, Computer Repair, Software Installation, Active Directory, Training, Operating Systems, Computer Maintenance, Windows 7, Team Leadership, Warehousing, Windows, Leadership, Network Administration, Operations Management, Team Building, Customer Satisfaction
Education
ITT Technical Institute-Clovis 2011 — 2013
Associate of Science (A.S.), Network and System Administration/Administrator
Red Wave Comm Inc March 2015 - Present
Sebastian October 2014 - November 2014
Donangelo Brothers Electric Inc. October 2013 - October 2014
Walmart August 2013 - October 2013
Internal Revenue Service March 2013 - April 2013
City of Fresno December 2012 - February 2013
Alorica April 2012 - July 2012
Pacific Gas and Electric Company February 2011 - June 2011
PepsiCo - Frito Lay May 2004 - February 2011
Skills
Troubleshooting, Customer Service, Technical Support, Computer Repair, Software Installation, Active Directory, Training, Operating Systems, Computer Maintenance, Windows 7, Team Leadership, Warehousing, Windows, Leadership, Network Administration, Operations Management, Team Building, Customer Satisfaction
Education
ITT Technical Institute-Clovis 2011 — 2013
Associate of Science (A.S.), Network and System Administration/Administrator
Summer Bell's Alorica Experience December 2012 - Present
Job Human Resource/Talent Acquisition Manager at Alorica
Industry Outsourcing/Offshoring
Experience
Alorica December 2012 - Present
EA Staffing Service February 2006 - December 2012
Skills
Talent Acquisition, Applicant Tracking..., Onboarding, Performance Management, Recruiting, Technical Recruiting, Internet Recruiting, BPO, Employee Relations, HRIS, Employee Engagement, Human Resources, Talent Management, Workforce Planning, Taleo, New Hire Orientations, Employer Branding, Benefits Administration
Education
Indiana Wesleyan University
Business Administration, Management and Operations
Alorica December 2012 - Present
EA Staffing Service February 2006 - December 2012
Skills
Talent Acquisition, Applicant Tracking..., Onboarding, Performance Management, Recruiting, Technical Recruiting, Internet Recruiting, BPO, Employee Relations, HRIS, Employee Engagement, Human Resources, Talent Management, Workforce Planning, Taleo, New Hire Orientations, Employer Branding, Benefits Administration
Education
Indiana Wesleyan University
Business Administration, Management and Operations
shantelle brown shantelle brown's Alorica Experience May 2012 - Present
Job Student at Kaplan University
Industry Information Technology and Services
Experience
Alorica May 2012 - Present
Publix Super Markets March 2008 - November 2009
Skills
Microsoft Office, Online Research, Windows 7, Access, Microsoft Excel, Microsoft Word, Databases
Education
Kaplan University 2012 — 2014
Kaplan University 2012 — 2014
Associate's degree, Information Technology
Alorica May 2012 - Present
Publix Super Markets March 2008 - November 2009
Skills
Microsoft Office, Online Research, Windows 7, Access, Microsoft Excel, Microsoft Word, Databases
Education
Kaplan University 2012 — 2014
Kaplan University 2012 — 2014
Associate's degree, Information Technology
Mina Guirguis's Alorica Experience March 2012 - September 2013
Job Owner at YoLish Cafe
Industry Food & Beverages
Experience
Yo-Lish Cafe September 2013 - Present
Alorica March 2012 - September 2013
The Results Companies March 2011 - March 2012
The Results Companies February 2010 - March 2011
McGraw-Hill Construction February 2004 - February 2010
Skills
Vendor Management, Call Center, Customer Service
Education
Kean University 2000 — 2004
Management Science, Management
Yo-Lish Cafe September 2013 - Present
Alorica March 2012 - September 2013
The Results Companies March 2011 - March 2012
The Results Companies February 2010 - March 2011
McGraw-Hill Construction February 2004 - February 2010
Skills
Vendor Management, Call Center, Customer Service
Education
Kean University 2000 — 2004
Management Science, Management
Carlos Cardy Carlos Cardy's Alorica Experience June 2010 - September 2011
Job Emergency Room Technician II
Industry Hospital & Health Care
Experience
Lee Memorial Health System June 2013 - Present
Peace River Regional Medical Center March 2013 - June 2013
Collier County EMS November 2012 - December 2012
Lynx Services September 2010 - August 2012
Alorica June 2010 - September 2011
Skills
ACLS, PALS, BLS, Cpr Certified, Medical Terminology, Software Documentation, HIPAA, Epic Systems, Windows Server, EHR, Disaster Response, Healthcare Information..., EMR, Medical Records, Emergency Management, Meditech, Nursing, EMS, Healthcare Management, Windows, First Aid, CPOE
Education
Edison State Community College 2012 — 2012
EMT-Paramedic, Emergency Medical Technology/Technician (EMT Paramedic)
Edison State Community College 2011 — 2011
EMT-B, Emergency Medical Technology/Technician (EMT Basic)
Instituto Tecnológico de Santo Domingo
Systems Engineer, Computer Systems
Lee Memorial Health System June 2013 - Present
Peace River Regional Medical Center March 2013 - June 2013
Collier County EMS November 2012 - December 2012
Lynx Services September 2010 - August 2012
Alorica June 2010 - September 2011
Skills
ACLS, PALS, BLS, Cpr Certified, Medical Terminology, Software Documentation, HIPAA, Epic Systems, Windows Server, EHR, Disaster Response, Healthcare Information..., EMR, Medical Records, Emergency Management, Meditech, Nursing, EMS, Healthcare Management, Windows, First Aid, CPOE
Education
Edison State Community College 2012 — 2012
EMT-Paramedic, Emergency Medical Technology/Technician (EMT Paramedic)
Edison State Community College 2011 — 2011
EMT-B, Emergency Medical Technology/Technician (EMT Basic)
Instituto Tecnológico de Santo Domingo
Systems Engineer, Computer Systems
Tabitha Jackson Tabitha Jackson's Alorica Experience May 2014 - June 2014
Job .
Industry Information Technology and Services
Experience
United States Marine Corps July 2007 - Present
Alorica May 2014 - June 2014
Jacobs Administrative Services February 2012 - January 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking
Education
Booker T. Washington High School 2004 — 2007
Diploma
ITT Technical Institute-Duluth
Information Technology
United States Marine Corps July 2007 - Present
Alorica May 2014 - June 2014
Jacobs Administrative Services February 2012 - January 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking
Education
Booker T. Washington High School 2004 — 2007
Diploma
ITT Technical Institute-Duluth
Information Technology
Michael Keener's Alorica Experience August 2006 - February 2009
Job IT Project Manager at Dept. of Veterans Affairs
Industry Telecommunications
Experience
Dept. of Veterans Affairs April 2013 - Present
T-Mobile January 2013 - April 2013
Sprint by Wireless Lifestyles December 2010 - December 2012
Computer King, Inc. May 2009 - October 2010
Alorica August 2006 - February 2009
US Army April 2002 - June 2006
Skills
Sales Management, Sales, Inventory Management, Team Leadership, Leadership Development, Personal Training, Troubleshooting, Microsoft Office, Sociology, Personal Development, Customer Satisfaction, Retail, Coaching, Customer Service, Training, Technology, Mobile Technology, Project Management, Scope Management, IT systems development, Concept Development, Conceptual Planning, Software Implementation, Software Development, Healthcare Information..., Employee Training, Process Scheduler, Sales Process, Leadership, Management, Account Management
Education
Kansas State University 2006 — 2012
Bachelor of Science (BS), Interdisciplinary Social Sciences
Kansas State University 2006 — 2012
Bachelor's degree, Social Sciences
Dept. of Veterans Affairs April 2013 - Present
T-Mobile January 2013 - April 2013
Sprint by Wireless Lifestyles December 2010 - December 2012
Computer King, Inc. May 2009 - October 2010
Alorica August 2006 - February 2009
US Army April 2002 - June 2006
Skills
Sales Management, Sales, Inventory Management, Team Leadership, Leadership Development, Personal Training, Troubleshooting, Microsoft Office, Sociology, Personal Development, Customer Satisfaction, Retail, Coaching, Customer Service, Training, Technology, Mobile Technology, Project Management, Scope Management, IT systems development, Concept Development, Conceptual Planning, Software Implementation, Software Development, Healthcare Information..., Employee Training, Process Scheduler, Sales Process, Leadership, Management, Account Management
Education
Kansas State University 2006 — 2012
Bachelor of Science (BS), Interdisciplinary Social Sciences
Kansas State University 2006 — 2012
Bachelor's degree, Social Sciences
Latasha Fletcher's Alorica Experience September 2010 - Present
Job Toyota Admin Data Entry Clerk at Alorica
Industry Information Technology and Services
Experience
Alorica September 2010 - Present
OfficeMax October 2008 - June 2010
Skills
Windows 7, Windows, XP, Call Center, Windows Server, Microsoft Word, Microsoft Excel, PowerPoint, Cashiering, Cash Register, Problem Solving, Email, Beyond Compare, Administrative..., Office Administration, Database Administration, Clerical Skills, Clerical Work, Data Entry, FedEx, Shipping, Answering Phones, Multi-line Phone, Following Instructions, Eye for Details, Sharp, Instructor-led Training, Training, Supervising, Secretarial Skills, Research, Document Review, Calculations, Front-end, Front Office, Backend Operations, Computers, Fax, Communication, Organization, Error Analysis, Error Correction
Education
Kaplan University 2008 — 2009
Associate's degree, Business Administration and Management, General
Alorica September 2010 - Present
OfficeMax October 2008 - June 2010
Skills
Windows 7, Windows, XP, Call Center, Windows Server, Microsoft Word, Microsoft Excel, PowerPoint, Cashiering, Cash Register, Problem Solving, Email, Beyond Compare, Administrative..., Office Administration, Database Administration, Clerical Skills, Clerical Work, Data Entry, FedEx, Shipping, Answering Phones, Multi-line Phone, Following Instructions, Eye for Details, Sharp, Instructor-led Training, Training, Supervising, Secretarial Skills, Research, Document Review, Calculations, Front-end, Front Office, Backend Operations, Computers, Fax, Communication, Organization, Error Analysis, Error Correction
Education
Kaplan University 2008 — 2009
Associate's degree, Business Administration and Management, General
Adam Goodwin Adam Goodwin's Alorica Experience June 2009 - July 2014
Job South West brokerage CSR at International Paper
Industry Information Technology and Services
Experience
International Paper January 2015 - Present
Alorica June 2009 - July 2014
Butler Toyota Carmel January 2009 - May 2009
The Darwin Group LLC March 2008 - December 2008
Scotts Custom Colors July 2007 - December 2007
Sullivan Automotive Group February 2007 - July 2007
Skills
Workforce Management, Call Center, BPO, Avaya, Call Center Development, Contact Centers, ACD, Inbound Marketing, Customer Experience, Process Improvement, Customer Satisfaction, Vendor Management, Performance Management, Team Leadership, Customer Service, Operations Management, Coaching, Outsourcing, Team Building, Troubleshooting, Call Centers, Management, Telecommunications, CRM
Education
Riverton Park Jr. Sr. High School 2000 — 2004
Riverton Parke Jr. Sr. Highschool 2000 — 2004
Ivy Tech Community College
Associates Degree
International Paper January 2015 - Present
Alorica June 2009 - July 2014
Butler Toyota Carmel January 2009 - May 2009
The Darwin Group LLC March 2008 - December 2008
Scotts Custom Colors July 2007 - December 2007
Sullivan Automotive Group February 2007 - July 2007
Skills
Workforce Management, Call Center, BPO, Avaya, Call Center Development, Contact Centers, ACD, Inbound Marketing, Customer Experience, Process Improvement, Customer Satisfaction, Vendor Management, Performance Management, Team Leadership, Customer Service, Operations Management, Coaching, Outsourcing, Team Building, Troubleshooting, Call Centers, Management, Telecommunications, CRM
Education
Riverton Park Jr. Sr. High School 2000 — 2004
Riverton Parke Jr. Sr. Highschool 2000 — 2004
Ivy Tech Community College
Associates Degree
Christopher Lee Vaughn Christopher Lee Vaughn's Alorica Experience March 2013 - February 2014
Job Eligibility Specialist at Xerox
Industry Computer Networking
Experience
Xerox March 2015 - Present
All Star Staffing February 2014 - March 2015
Ivy Tech Community College July 2013 - February 2014
Alorica March 2013 - February 2014
Aerotek October 2012 - February 2013
Team MJV June 2012 - September 2012
Ivy Tech Community College May 2011 - January 2012
Ivy Tech December 2010 - February 2011
W. Lafayette JR/SR High School July 2010 - September 2010
Dayton Phoenix December 2005 - July 2009
Skills
Troubleshooting, Technical Support, Customer Service, Software Installation, Windows 7, Active Directory, Computer Hardware, Networking, Data Entry, Server Administration, Microsoft Exchange, Windows, Network Administration, Windows XP, Telephone Skills, Servers, Server Management, Teamwork, 2008 R2, Windows Server, Microsoft Office, Windows Server 2008 R2, XP, Computer Repair, Operating Systems, A+ Certified, Student Financial Aid, Laptops, Wireless Networking, CompTIA A+, Student Services, Financial Aid, Microsoft Exchange..., Windows Networking, Determination, Persistance, Hard Worker, Attendance, Computer Maintenance, Public Speaking, Microsoft Word
Education
Kaplan University 2014 — 2014
Bachelor of Science (BS) of Information Technology, Networking, 3.83
Western Governors University 2012 — 2013
Bachelor of Science, IT - Network Administration
Ivy Tech Community College-Lafayette 2009 — 2012
Associate of Arts and Sciences (A.A.S.), Computer Information Technology, 2.76
Ivy Tech Community College-Lafayette 2009 — 2011
Technical Certificate, PC Support and Administration
Twin Lakes High School 1989 — 1993
High School Diploma
Xerox March 2015 - Present
All Star Staffing February 2014 - March 2015
Ivy Tech Community College July 2013 - February 2014
Alorica March 2013 - February 2014
Aerotek October 2012 - February 2013
Team MJV June 2012 - September 2012
Ivy Tech Community College May 2011 - January 2012
Ivy Tech December 2010 - February 2011
W. Lafayette JR/SR High School July 2010 - September 2010
Dayton Phoenix December 2005 - July 2009
Skills
Troubleshooting, Technical Support, Customer Service, Software Installation, Windows 7, Active Directory, Computer Hardware, Networking, Data Entry, Server Administration, Microsoft Exchange, Windows, Network Administration, Windows XP, Telephone Skills, Servers, Server Management, Teamwork, 2008 R2, Windows Server, Microsoft Office, Windows Server 2008 R2, XP, Computer Repair, Operating Systems, A+ Certified, Student Financial Aid, Laptops, Wireless Networking, CompTIA A+, Student Services, Financial Aid, Microsoft Exchange..., Windows Networking, Determination, Persistance, Hard Worker, Attendance, Computer Maintenance, Public Speaking, Microsoft Word
Education
Kaplan University 2014 — 2014
Bachelor of Science (BS) of Information Technology, Networking, 3.83
Western Governors University 2012 — 2013
Bachelor of Science, IT - Network Administration
Ivy Tech Community College-Lafayette 2009 — 2012
Associate of Arts and Sciences (A.A.S.), Computer Information Technology, 2.76
Ivy Tech Community College-Lafayette 2009 — 2011
Technical Certificate, PC Support and Administration
Twin Lakes High School 1989 — 1993
High School Diploma
Josie Stevens Josie Stevens's Alorica Experience March 2011 - November 2011
Job Team Manager at Alorica
Industry Information Technology and Services
Experience
AloriCares a division of Alorica Inc. November 2011 - Present
Alorica March 2011 - November 2011
Education
Ivy Tech Community College
AloriCares a division of Alorica Inc. November 2011 - Present
Alorica March 2011 - November 2011
Education
Ivy Tech Community College
Christian Ramli's Alorica Experience August 2008 - June 2009
Job IT Specialist (Mid) NMCI/NGEN Field Service Tech
Industry Military
Experience
Super Systems Inc (SSI) / NMCI September 2014 - Present
NSC Technologies Inc. November 2013 - March 2014
US Army January 2010 - May 2013
Alorica August 2008 - June 2009
Concentrix August 2006 - May 2008
Skills
Army, Military Experience, Military Operations, Force Protection, Weapons, Military, Command, Operational Planning, Counterinsurgency, Security Clearance, Intelligence Analysis, Military Training, HTML, Computer Networking, Linksys, Cisco Routers, CompTIA A+ Certification, Desktop Computers, Laptops, Break Fix, LAN-WAN, Computer Repair, Fiber Optic Cable, Ethernet, Punchdown, Remedy Ticketing System, Routers, Wireless Routers, Hubs, Switches, Management, Security, Active DoD Secret..., Combat, Troubleshooting, Marksmanship, Combat Life Saver, Military Logistics, Weapons Training, Combat Lifesaver, Readiness, Weapons Handling, Top Secret, Infantry Tactics, Reconnaissance, Tactics, Combatives, Exercises, Counterterrorism, Information Assurance
Education
ITT Technical Institute-San Diego 2014 — 2016
Associate's Degree, Network and System Administration
Wichita Technical Institute 2013 — 2013
CompTIA A+ ce, Computer Technology and Network Administration
Xavier University (PH) 2003 — 2006
Undergraduate, BS in Information Management
Tulsa Community College
General Studies
Super Systems Inc (SSI) / NMCI September 2014 - Present
NSC Technologies Inc. November 2013 - March 2014
US Army January 2010 - May 2013
Alorica August 2008 - June 2009
Concentrix August 2006 - May 2008
Skills
Army, Military Experience, Military Operations, Force Protection, Weapons, Military, Command, Operational Planning, Counterinsurgency, Security Clearance, Intelligence Analysis, Military Training, HTML, Computer Networking, Linksys, Cisco Routers, CompTIA A+ Certification, Desktop Computers, Laptops, Break Fix, LAN-WAN, Computer Repair, Fiber Optic Cable, Ethernet, Punchdown, Remedy Ticketing System, Routers, Wireless Routers, Hubs, Switches, Management, Security, Active DoD Secret..., Combat, Troubleshooting, Marksmanship, Combat Life Saver, Military Logistics, Weapons Training, Combat Lifesaver, Readiness, Weapons Handling, Top Secret, Infantry Tactics, Reconnaissance, Tactics, Combatives, Exercises, Counterterrorism, Information Assurance
Education
ITT Technical Institute-San Diego 2014 — 2016
Associate's Degree, Network and System Administration
Wichita Technical Institute 2013 — 2013
CompTIA A+ ce, Computer Technology and Network Administration
Xavier University (PH) 2003 — 2006
Undergraduate, BS in Information Management
Tulsa Community College
General Studies
Cedric Holt Cedric Holt's Alorica Experience October 2013 - Present
Job Welder/BCraft Pipefitter/BoilerMaker/Tech Support
Industry Oil & Energy
Experience
P2S August 2014 - Present
Alorica October 2013 - Present
Caterpillar Logistics Inc. May 2012 - November 2012
Skills
Six Sigma, Lean Manufacturing, Supply Chain Management, Continuous Improvement, Manufacturing, Supply Chain, Logistics, Value Stream Mapping, 5S, Materials Management, Kaizen, Warehousing, Inventory Management, Process Improvement, Electronics, SAP, Containment, Welding, Shipping, Warehouse Management, Transportation, Inventory Control
Education
ITT Technical Institute-Murray 2013 — 2015
Electrical, Electronic and Communications Engineering Technology/Technician
Mississippi Valley State University 2012 — 2012
Industrial Technology/Technician
P2S August 2014 - Present
Alorica October 2013 - Present
Caterpillar Logistics Inc. May 2012 - November 2012
Skills
Six Sigma, Lean Manufacturing, Supply Chain Management, Continuous Improvement, Manufacturing, Supply Chain, Logistics, Value Stream Mapping, 5S, Materials Management, Kaizen, Warehousing, Inventory Management, Process Improvement, Electronics, SAP, Containment, Welding, Shipping, Warehouse Management, Transportation, Inventory Control
Education
ITT Technical Institute-Murray 2013 — 2015
Electrical, Electronic and Communications Engineering Technology/Technician
Mississippi Valley State University 2012 — 2012
Industrial Technology/Technician
Matthew Market Matthew Market's Alorica Experience January 2009 - June 2013
Job Workforce Management Analyst at The Finish Line
Industry Telecommunications
Experience
The Finish Line July 2013 - Present
Alorica January 2009 - June 2013
Alorica 2009 - 2013
Skills
Workforce Management, Call Centers, Contact Centers, BPO, Avaya, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Blue Pumpkin, Forecasting, Schedules, Analysis, Music Theory, Customer Satisfaction, IEX, Call Center Development, Performance Management, ACD
Education
Indiana State University 2009 — 2013
Information Technology
Pensacola Christian College 2002 — 2006
Music Teacher Education
The Finish Line July 2013 - Present
Alorica January 2009 - June 2013
Alorica 2009 - 2013
Skills
Workforce Management, Call Centers, Contact Centers, BPO, Avaya, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Blue Pumpkin, Forecasting, Schedules, Analysis, Music Theory, Customer Satisfaction, IEX, Call Center Development, Performance Management, ACD
Education
Indiana State University 2009 — 2013
Information Technology
Pensacola Christian College 2002 — 2006
Music Teacher Education
Ann Mackey Ann Mackey's Alorica Experience 2000 - 2002
Job Associate Buyer at Ducommun LaBarge Technologies
Industry Information Technology and Services
Experience
Ducommun LaBarge Technologies November 2011 - Present
Verizon Data Services July 2009 - November 2011
Siwel Consulting December 2007 - July 2009
Teleperformance USA August 2003 - August 2007
Communications and Commerce January 2002 - August 2003
Alorica 2000 - 2002
Packard Bell 1996 - 2000
Education
Iowa State University 1987 — 1990
Denison High School 1983 — 1987
Diploma
Ducommun LaBarge Technologies November 2011 - Present
Verizon Data Services July 2009 - November 2011
Siwel Consulting December 2007 - July 2009
Teleperformance USA August 2003 - August 2007
Communications and Commerce January 2002 - August 2003
Alorica 2000 - 2002
Packard Bell 1996 - 2000
Education
Iowa State University 1987 — 1990
Denison High School 1983 — 1987
Diploma
Amanda Shorter's Alorica Experience April 2011 - April 2013
Job Customer Service Representative at International Paper
Industry Consumer Services
Experience
International Paper April 2013 - Present
Alorica April 2011 - April 2013
Alorica February 2010 - April 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, HTML, Budgets, Leadership, Training, Data Entry, Team Leadership, Teamwork, Coaching, Team Building, Critical Thinking, Customer Satisfaction, Telephone Skills
Education
Ivy Tech Community College
Associate's degree, Computer and Information Sciences and Support Services
International Paper April 2013 - Present
Alorica April 2011 - April 2013
Alorica February 2010 - April 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, HTML, Budgets, Leadership, Training, Data Entry, Team Leadership, Teamwork, Coaching, Team Building, Critical Thinking, Customer Satisfaction, Telephone Skills
Education
Ivy Tech Community College
Associate's degree, Computer and Information Sciences and Support Services
Justin Dye Justin Dye's Alorica Experience February 2015 - Present
Job AT&T National Solutions Center
Industry Telecommunications
Experience
Alorica February 2015 - Present
West Corporation October 2013 - May 2014
West Corporation July 2013 - October 2013
West Corporation December 2011 - October 2012
West Corporation August 2011 - November 2011
Skills
Writing, Creative Writing, News Writing, Radio Broadcasting, Customer Service
Education
Iowa Western Community College 2007 — 2009
Associate of Arts and Sciences (AAS), Radio, Television, and Digital Communication
Alorica February 2015 - Present
West Corporation October 2013 - May 2014
West Corporation July 2013 - October 2013
West Corporation December 2011 - October 2012
West Corporation August 2011 - November 2011
Skills
Writing, Creative Writing, News Writing, Radio Broadcasting, Customer Service
Education
Iowa Western Community College 2007 — 2009
Associate of Arts and Sciences (AAS), Radio, Television, and Digital Communication
JuDik Ferguson JuDik Ferguson's Alorica Experience May 2011 - January 2013
Job
Industry Apparel & Fashion
Experience
Ruth Owens Kruse Educational September 2009 - Present
Alorica May 2011 - January 2013
Walmart September 2004 - January 2005
Skills
Mac OS, Windows Vista, Windows XP Pro, Microsoft Word, Microsoft Excel, Microsoft Office, Microsoft Publisher, PowerPoint, CAD, Press Releases, Draping, Visual Design, Photoshop, Illustrator, Sewing, Industrial Sewing, Customer Service, Fashion Design, Proposal Writing, Creative Writing, Personality Assessment, Executive..., Fashion, Sales, Invoicing, Telephone Skills, Internet Explorer
Education
Katherine Gibbs School 2006 — 2008
Associate of Science (AS), Fashion Design and Merchandisng
Ruth Owens Kruse Educational September 2009 - Present
Alorica May 2011 - January 2013
Walmart September 2004 - January 2005
Skills
Mac OS, Windows Vista, Windows XP Pro, Microsoft Word, Microsoft Excel, Microsoft Office, Microsoft Publisher, PowerPoint, CAD, Press Releases, Draping, Visual Design, Photoshop, Illustrator, Sewing, Industrial Sewing, Customer Service, Fashion Design, Proposal Writing, Creative Writing, Personality Assessment, Executive..., Fashion, Sales, Invoicing, Telephone Skills, Internet Explorer
Education
Katherine Gibbs School 2006 — 2008
Associate of Science (AS), Fashion Design and Merchandisng
Nathan Watt's Alorica Experience August 2006 - June 2008
Job Chief of Staff, Mobility Sales and Solutions at AT&T Mobility
Industry Telecommunications
Experience
AT&T Mobility December 2013 - Present
AT&T Mobility December 2009 - December 2013
AT&T Mobility June 2008 - November 2009
Alorica August 2006 - June 2008
Skills
Telecommunications, Project Management, Strategic Planning, Customer Service, Team Leadership, Sales Management
Education
Kansas State University 2002 — 2006
AT&T Mobility December 2013 - Present
AT&T Mobility December 2009 - December 2013
AT&T Mobility June 2008 - November 2009
Alorica August 2006 - June 2008
Skills
Telecommunications, Project Management, Strategic Planning, Customer Service, Team Leadership, Sales Management
Education
Kansas State University 2002 — 2006
Cindy Edenhofer Cindy Edenhofer's Alorica Experience October 2008 - May 2014
Job Trainee at Xerox
Industry Outsourcing/Offshoring
Experience
Xerox June 2014 - Present
Alorica October 2008 - May 2014
Skills
Computer Proficiency, Adding Machine, Microsoft Word, Microsoft Excel, Multi-line Phone, Duplexes, PowerPoint, Quality Assurance, COPC, Call Centers
Education
Ivy Tech Community College 1989 — 1994
Associates of Applied Sciences, Computerized Accounting
Xerox June 2014 - Present
Alorica October 2008 - May 2014
Skills
Computer Proficiency, Adding Machine, Microsoft Word, Microsoft Excel, Multi-line Phone, Duplexes, PowerPoint, Quality Assurance, COPC, Call Centers
Education
Ivy Tech Community College 1989 — 1994
Associates of Applied Sciences, Computerized Accounting
Manrich Hardman's Alorica Experience July 2013 - August 2014
Job Graduate Student at Indiana State Unviersity
Industry Sports
Experience
Merrillville Community School Corporation February 2012 - Present
Terre Haute Rex Baseball June 2014 - August 2014
Alorica July 2013 - August 2014
The Fieldhouse Merrillville May 2012 - August 2012
Taco Bell June 2008 - November 2011
The Fieldhouse Merrillville May 2011 - August 2011
Indiana State University August 2008 - May 2011
Skills
Customer Service, Event Planning, Microsoft Office, Microsoft Word, Social Media, Microsoft Excel, Sports, Facebook, Recruiting, Management, Community Outreach, Critical Thinking, Communication, Twitter, Sales Promotion, Fundraising, Leadership, Time Management, PowerPoint, Public Speaking, Internet Explorer, Analytical Skills, Mathematics, Sports Management, Google Docs, Google Maps, Mozilla, customer relation..., Creative Thinking, Adobe Acrobat, Budgeting, Strategic Planning, Marketing, Listening to customers, Skype, Risk Management, Social Networking, Sales, Team Leadership, Teamwork
Education
Indiana State University 2012 — 2014
Master's Degree, Sport Management
Indiana State University 2006 — 2011
Bachelor of Science, Nursing Recreation and Sport Management
Roosevelt High School
Merrillville Community School Corporation February 2012 - Present
Terre Haute Rex Baseball June 2014 - August 2014
Alorica July 2013 - August 2014
The Fieldhouse Merrillville May 2012 - August 2012
Taco Bell June 2008 - November 2011
The Fieldhouse Merrillville May 2011 - August 2011
Indiana State University August 2008 - May 2011
Skills
Customer Service, Event Planning, Microsoft Office, Microsoft Word, Social Media, Microsoft Excel, Sports, Facebook, Recruiting, Management, Community Outreach, Critical Thinking, Communication, Twitter, Sales Promotion, Fundraising, Leadership, Time Management, PowerPoint, Public Speaking, Internet Explorer, Analytical Skills, Mathematics, Sports Management, Google Docs, Google Maps, Mozilla, customer relation..., Creative Thinking, Adobe Acrobat, Budgeting, Strategic Planning, Marketing, Listening to customers, Skype, Risk Management, Social Networking, Sales, Team Leadership, Teamwork
Education
Indiana State University 2012 — 2014
Master's Degree, Sport Management
Indiana State University 2006 — 2011
Bachelor of Science, Nursing Recreation and Sport Management
Roosevelt High School
Amber Valentin Amber Valentin's Alorica Experience 2006 - 2006
Job Health Care Aide at Independent Health Care Provider
Industry Executive Office
Experience
ViSalus September 2013 - Present
Independent Health Care Provider May 2013 - Present
Seabolts at Deception Pass LLC July 2012 - October 2012
WAIF Thrift Store October 2011 - November 2011
Alorica 2006 - 2006
Skills
Administrative..., Office Management, Office Administration, Data Entry, Office Equipment, Appointment Scheduling, Outlook, Customer Service, Filing, Microsoft Word, Telephone Skills, Receptionist Duties, Microsoft Office, Microsoft Excel, Spreadsheets, Invoicing, Multi-line Phone, PowerPoint, Confidentiality, Cashiering, Stocking, Food Preparation, Food Preservation, Food, Food Quality, Food Service, Food Safety, Janitorial, Dishwashing, Barista Training, Coffee Making, Organization, Coolers, Order Processing, Order Taking, Ice Cream, Waitressing, Cooking, Preperation Cook, Telephone Reception
Education
Kaplan University 2009 — 2011
AS, Medical Office Management
Oak Harbor High School 1998 — 2002
Diploma
ViSalus September 2013 - Present
Independent Health Care Provider May 2013 - Present
Seabolts at Deception Pass LLC July 2012 - October 2012
WAIF Thrift Store October 2011 - November 2011
Alorica 2006 - 2006
Skills
Administrative..., Office Management, Office Administration, Data Entry, Office Equipment, Appointment Scheduling, Outlook, Customer Service, Filing, Microsoft Word, Telephone Skills, Receptionist Duties, Microsoft Office, Microsoft Excel, Spreadsheets, Invoicing, Multi-line Phone, PowerPoint, Confidentiality, Cashiering, Stocking, Food Preparation, Food Preservation, Food, Food Quality, Food Service, Food Safety, Janitorial, Dishwashing, Barista Training, Coffee Making, Organization, Coolers, Order Processing, Order Taking, Ice Cream, Waitressing, Cooking, Preperation Cook, Telephone Reception
Education
Kaplan University 2009 — 2011
AS, Medical Office Management
Oak Harbor High School 1998 — 2002
Diploma
Andrey Ukrazhenko's Alorica Experience October 2006 - December 2009
Job Communications Specialist at League of Kansas Municipalities
Industry Marketing and Advertising
Experience
League of Kansas Municipalities June 2013 - Present
AndreyDesigns January 2010 - Present
TakeFlight Agency August 2011 - December 2012
The Collegian August 2010 - March 2011
Alorica October 2006 - December 2009
Skills
Illustrator, Photoshop, InDesign, Advertising, Creative Concept..., Creative Direction, Online Advertising, Social Media Marketing, Social Media, Marketing, Pitching Ideas, Managing Accounts, Illustration, Adobe Creative Suite, Layout, Logo Design, Graphic Design, Social Networking, Microsoft Office
Education
Kansas State University 2005 — 2012
B.A, Mass Communications; Advertising
League of Kansas Municipalities June 2013 - Present
AndreyDesigns January 2010 - Present
TakeFlight Agency August 2011 - December 2012
The Collegian August 2010 - March 2011
Alorica October 2006 - December 2009
Skills
Illustrator, Photoshop, InDesign, Advertising, Creative Concept..., Creative Direction, Online Advertising, Social Media Marketing, Social Media, Marketing, Pitching Ideas, Managing Accounts, Illustration, Adobe Creative Suite, Layout, Logo Design, Graphic Design, Social Networking, Microsoft Office
Education
Kansas State University 2005 — 2012
B.A, Mass Communications; Advertising
Joseph Garvey Joseph Garvey's Alorica Experience December 2006 - May 2007
Job Enterprise Configuration Specialist at West Corporation
Industry Computer Software
Experience
West Corporation September 2011 - Present
West Corporation July 2010 - September 2011
Mutual of Omaha June 2007 - April 2010
Iowa Air National Guard December 1997 - March 2009
Alorica December 2006 - May 2007
etech March 2006 - May 2006
BPI November 2003 - January 2006
Information Tools, Inc August 2003 - October 2003
Iowa State University May 2002 - December 2002
Skills
ITIL Version 3..., Technical Support, Operating Systems, SharePoint, Unix, Databases, Computer Hardware, Routers, Windows, Software Installation, IP, Access, Enterprise Software, HTML
Education
Iowa State University - College of Business 2000 — 2002
Bachelor of Science, Management Information Systems
Bishop Heelan High School 1993 — 1997
West Corporation September 2011 - Present
West Corporation July 2010 - September 2011
Mutual of Omaha June 2007 - April 2010
Iowa Air National Guard December 1997 - March 2009
Alorica December 2006 - May 2007
etech March 2006 - May 2006
BPI November 2003 - January 2006
Information Tools, Inc August 2003 - October 2003
Iowa State University May 2002 - December 2002
Skills
ITIL Version 3..., Technical Support, Operating Systems, SharePoint, Unix, Databases, Computer Hardware, Routers, Windows, Software Installation, IP, Access, Enterprise Software, HTML
Education
Iowa State University - College of Business 2000 — 2002
Bachelor of Science, Management Information Systems
Bishop Heelan High School 1993 — 1997
Andrea L. Griggs Andrea L. Griggs's Alorica Experience August 2012 - January 2013
Job Cherokee Charter Academy Educator at Charter Schools USA
Industry Broadcast Media
Experience
Charter Schools USA July 2013 - Present
FWM - Females With A Mission June 2009 - June 2015
Newton County School District March 2013 - May 2013
Charter Schools USA January 2013 - February 2013
Alorica August 2012 - January 2013
Springboard Academy August 2012 - August 2012
Grand Canyon University August 2010 - May 2012
Atlanta Technical College July 2009 - August 2011
Patch.com January 2011 - February 2011
Hope For Women Magazine April 2010 - October 2010
Skills
Voice Over, Public Speaking, Blogging, Editing, Creative Writing, Social Networking, Event Planning, Social Media, Teaching, Copywriting, Research, Radio, Fundraising, Facebook, Proofreading, Video, Community Outreach, Copy Editing, Management, Community Development, Coaching, Event Management, Publicity, Broadcast, Social Media Marketing, Strategy, Grant Writing, Marketing Communications, Advertising, Interviews, Journalism, Books, Higher Education, Storytelling, Marketing, Publishing, Video Production, Media Relations, Music
Education
Kennesaw State University 2015 — 2018
Specialist Degree, Educational Leadership and Administration, General
Atlanta Broadcast Institute 2008 — 2008
Fastrack, Broadcast Media
Troy University 2005 — 2006
Masters, English
Mercer University 1996 — 1998
GA Teacher Certification, GA Teaching Certification, 4-8=LArts, Math, & Social Sciences; Gifted K-8; Teacher Suppor Specialist
Jackson State University 1989 — 1993
Bachelor’s Degree, Mass Communications w/Concentration in Radio/TV Broadcasting; Minor: English
Southwest Dekalb High School 1984 — 1989
High School, College/University Preparatory and Advanced High School/Secondary Diploma Program
Charter Schools USA July 2013 - Present
FWM - Females With A Mission June 2009 - June 2015
Newton County School District March 2013 - May 2013
Charter Schools USA January 2013 - February 2013
Alorica August 2012 - January 2013
Springboard Academy August 2012 - August 2012
Grand Canyon University August 2010 - May 2012
Atlanta Technical College July 2009 - August 2011
Patch.com January 2011 - February 2011
Hope For Women Magazine April 2010 - October 2010
Skills
Voice Over, Public Speaking, Blogging, Editing, Creative Writing, Social Networking, Event Planning, Social Media, Teaching, Copywriting, Research, Radio, Fundraising, Facebook, Proofreading, Video, Community Outreach, Copy Editing, Management, Community Development, Coaching, Event Management, Publicity, Broadcast, Social Media Marketing, Strategy, Grant Writing, Marketing Communications, Advertising, Interviews, Journalism, Books, Higher Education, Storytelling, Marketing, Publishing, Video Production, Media Relations, Music
Education
Kennesaw State University 2015 — 2018
Specialist Degree, Educational Leadership and Administration, General
Atlanta Broadcast Institute 2008 — 2008
Fastrack, Broadcast Media
Troy University 2005 — 2006
Masters, English
Mercer University 1996 — 1998
GA Teacher Certification, GA Teaching Certification, 4-8=LArts, Math, & Social Sciences; Gifted K-8; Teacher Suppor Specialist
Jackson State University 1989 — 1993
Bachelor’s Degree, Mass Communications w/Concentration in Radio/TV Broadcasting; Minor: English
Southwest Dekalb High School 1984 — 1989
High School, College/University Preparatory and Advanced High School/Secondary Diploma Program
Kirk M Lawrence Kirk M Lawrence's Alorica Experience November 2006 - March 2008
Job Contact Center Leader
Industry Outsourcing/Offshoring
Experience
Teleperformance, USA April 2012 - Present
Notary Public for the State of Florida January 1996 - Present
TigerDirect.com January 2011 - March 2012
Kaplan University March 2008 - December 2010
Alorica November 2006 - March 2008
Technion Communications Corporation February 1998 - October 2006
Unipower Corporation February 1992 - February 1998
Skills
Coaching, Performance Management, Call Center, P&L Management, Quality Assurance, Analysis, CRM, BPO, Call Centers, Customer Satisfaction, Executive Management, Customer Service, Leadership, Management, Operations Management, Program Management, Project Planning, Sales, Strategic Planning, Strategy, Team Building, Team Leadership, Time Management, Training
Education
Kaplan University 2009 — 2011
Business Administration (Summa cum Laude)
Teleperformance, USA April 2012 - Present
Notary Public for the State of Florida January 1996 - Present
TigerDirect.com January 2011 - March 2012
Kaplan University March 2008 - December 2010
Alorica November 2006 - March 2008
Technion Communications Corporation February 1998 - October 2006
Unipower Corporation February 1992 - February 1998
Skills
Coaching, Performance Management, Call Center, P&L Management, Quality Assurance, Analysis, CRM, BPO, Call Centers, Customer Satisfaction, Executive Management, Customer Service, Leadership, Management, Operations Management, Program Management, Project Planning, Sales, Strategic Planning, Strategy, Team Building, Team Leadership, Time Management, Training
Education
Kaplan University 2009 — 2011
Business Administration (Summa cum Laude)
Mattaniah Ellis Mattaniah Ellis's Alorica Experience March 2011 - June 2012
Job Technical Support at Ben Lomand
Industry Information Technology and Services
Experience
JPMorgan Chase November 2013 - Present
Ben Lomand August 2013 - November 2013
Compugeeks June 2012 - February 2013
ALORICA March 2011 - June 2012
IPOWER November 2009 - August 2010
Skills
Microsoft Applications, Computer Repair, Web Design, Adobe, Computer Hardware, Laptops, Hardware, Troubleshooting, Windows 7, XP, Printers, Software Installation, Windows, Servers, Computer Maintenance, Operating Systems, Active Directory, Windows Server, Linux, Technical Support, VMware, Virus Removal, Network Administration
Education
Kaplan University 2013 — 2016
Information Technology, Computer Software Engineering
ITT Technical Institute-Troy 2009 — 2013
Computer Network Administration
Macomb Community College 2008 — 2009
Biology/Biological Sciences, General
JPMorgan Chase November 2013 - Present
Ben Lomand August 2013 - November 2013
Compugeeks June 2012 - February 2013
ALORICA March 2011 - June 2012
IPOWER November 2009 - August 2010
Skills
Microsoft Applications, Computer Repair, Web Design, Adobe, Computer Hardware, Laptops, Hardware, Troubleshooting, Windows 7, XP, Printers, Software Installation, Windows, Servers, Computer Maintenance, Operating Systems, Active Directory, Windows Server, Linux, Technical Support, VMware, Virus Removal, Network Administration
Education
Kaplan University 2013 — 2016
Information Technology, Computer Software Engineering
ITT Technical Institute-Troy 2009 — 2013
Computer Network Administration
Macomb Community College 2008 — 2009
Biology/Biological Sciences, General
Francine Barnes's Alorica Experience August 2011 - February 2013
Job Medical Office Assistant
Industry Hospital & Health Care
Experience
UPMC August 2015 - Present
US Army October 2004 - Present
Millennium Pharmacy Systems June 2015 - August 2015
Olean medical group December 2013 - May 2015
Universal Vascular Center March 2013 - August 2013
Alorica August 2011 - February 2013
El Paso Day Surgery 2013 - 2013
Skills
Customer Service, Meet Deadlines, Problem Solving, Time Management, Many Software..., Computer/Technical..., Conflict Resolution, Multi Tasking, Task Completion, Event Planning, Project Planning, Strategic Planning, Bookkeeping, Consulting, Health, HIPAA, HR Consulting, Invoicing, Microsoft Office, Military, Negotiation, Networking, Contract Negotiation, Outsourcing, Organization, Office Management, Office Administration, Proofreading, QuickBooks, Quality Center, Research, Restaurants, Risk Assessment, Disaster Recovery, Sports, Typing, Youth Development, Youth Mentoring, Diversity Training, Management, Microsoft Excel, Leadership, Public Speaking, Team Leadership, Leadership Development, Team Building, Training
Education
Ultimate Medical Academy 2013 — 2015
Associate's degree, Medical Billing And Coding
Kaplan University 2012 — 2013
Certification, Medical Office Management/Administration
Monroe Community College 2004 — 2005
Associate's degree, Early Childhood Education and Teaching
Bolivar Richburg Central 1998 — 2004
Highschool Diploma, High School Certificate of Competence Program
UPMC August 2015 - Present
US Army October 2004 - Present
Millennium Pharmacy Systems June 2015 - August 2015
Olean medical group December 2013 - May 2015
Universal Vascular Center March 2013 - August 2013
Alorica August 2011 - February 2013
El Paso Day Surgery 2013 - 2013
Skills
Customer Service, Meet Deadlines, Problem Solving, Time Management, Many Software..., Computer/Technical..., Conflict Resolution, Multi Tasking, Task Completion, Event Planning, Project Planning, Strategic Planning, Bookkeeping, Consulting, Health, HIPAA, HR Consulting, Invoicing, Microsoft Office, Military, Negotiation, Networking, Contract Negotiation, Outsourcing, Organization, Office Management, Office Administration, Proofreading, QuickBooks, Quality Center, Research, Restaurants, Risk Assessment, Disaster Recovery, Sports, Typing, Youth Development, Youth Mentoring, Diversity Training, Management, Microsoft Excel, Leadership, Public Speaking, Team Leadership, Leadership Development, Team Building, Training
Education
Ultimate Medical Academy 2013 — 2015
Associate's degree, Medical Billing And Coding
Kaplan University 2012 — 2013
Certification, Medical Office Management/Administration
Monroe Community College 2004 — 2005
Associate's degree, Early Childhood Education and Teaching
Bolivar Richburg Central 1998 — 2004
Highschool Diploma, High School Certificate of Competence Program
Kristi Dixon Kristi Dixon's Alorica Experience November 2014 - Present
Job Workforce Management Analyst at Alorica
Industry Telecommunications
Experience
Alorica November 2014 - Present
West Corporation July 2009 - November 2014
First Data Corporation April 2007 - August 2009
Skills
Superior Computer Skills, Numerical Ability, Report Writing, Reporting & Analysis, Investigative Reporting, Typing, Speed Reading, Reading Comprehension, Learning Quickly, Organizational..., Leadership, Team Leadership, Comprehensive Planning, Memory, Always Willing to Learn, Enthusiasm to learn, Self-driven, Highly motivated..., Love to Learn, Phone Etiquette, Clerical Skills, Always Punctual, 10 Key, Telephone Skills, Friendly Personality, Customer Service, Microsoft Word, Microsoft Office, Call Centers, Data Entry, Problem Solving
Education
Bellevue University 2013 — 2014
MCJ, Criminal Justice and Corrections, 4.0
Kaplan University-Omaha Campus 2007 — 2013
Bachelor of Science (BS), Criminal Justice and Corrections, 4.0
Harry A Burke High 1996 — 2000
Diploma, Graduated in top 10%
Alorica November 2014 - Present
West Corporation July 2009 - November 2014
First Data Corporation April 2007 - August 2009
Skills
Superior Computer Skills, Numerical Ability, Report Writing, Reporting & Analysis, Investigative Reporting, Typing, Speed Reading, Reading Comprehension, Learning Quickly, Organizational..., Leadership, Team Leadership, Comprehensive Planning, Memory, Always Willing to Learn, Enthusiasm to learn, Self-driven, Highly motivated..., Love to Learn, Phone Etiquette, Clerical Skills, Always Punctual, 10 Key, Telephone Skills, Friendly Personality, Customer Service, Microsoft Word, Microsoft Office, Call Centers, Data Entry, Problem Solving
Education
Bellevue University 2013 — 2014
MCJ, Criminal Justice and Corrections, 4.0
Kaplan University-Omaha Campus 2007 — 2013
Bachelor of Science (BS), Criminal Justice and Corrections, 4.0
Harry A Burke High 1996 — 2000
Diploma, Graduated in top 10%
Wesley Jarboe Wesley Jarboe's Alorica Experience July 2011 - November 2011
Job Associate Engineer for Content Operations at Time Warner Cable
Industry Information Technology and Services
Experience
Time Warner Cable April 2015 - Present
Keller Graduate School of Management January 2012 - Present
Colorado Center For The Blind 2012 - 2014
Verizon Wireless August 2012 - October 2013
Henry Schein Practice Solutions November 2011 - March 2012
Alorica July 2011 - November 2011
Skills
Information Security..., Active Directory..., Troubleshooting, Windows, HTML, Software Documentation, Technical Support, Microsoft Server Support, Microsoft Exchange, Linux, iOS, Android, Cloud Security, Cloud Applications, Cloud Computing, SQL, Microsoft Office, Customer Service, DNS, Database Administration, Wireless Networking, TCP/IP, IP, SMTP, IP Networking, Computer Networking, Cisco Networking, Home Networking, DHCP, IPv4, IPv6
Education
Keller Graduate School of Management of DeVry University 2012 — 2015
Master's Degree, Master of Science, Information Systems Management, Wireless Focus, Current 3.38 cumulative GPA
ITT Technical Institute-Greenville 2010 — 2012
Bachelor of Science (B.S.), Information Secuity Systems
ITT Technical Institute 2008 — 2010
AAS, Computer Networking
Time Warner Cable April 2015 - Present
Keller Graduate School of Management January 2012 - Present
Colorado Center For The Blind 2012 - 2014
Verizon Wireless August 2012 - October 2013
Henry Schein Practice Solutions November 2011 - March 2012
Alorica July 2011 - November 2011
Skills
Information Security..., Active Directory..., Troubleshooting, Windows, HTML, Software Documentation, Technical Support, Microsoft Server Support, Microsoft Exchange, Linux, iOS, Android, Cloud Security, Cloud Applications, Cloud Computing, SQL, Microsoft Office, Customer Service, DNS, Database Administration, Wireless Networking, TCP/IP, IP, SMTP, IP Networking, Computer Networking, Cisco Networking, Home Networking, DHCP, IPv4, IPv6
Education
Keller Graduate School of Management of DeVry University 2012 — 2015
Master's Degree, Master of Science, Information Systems Management, Wireless Focus, Current 3.38 cumulative GPA
ITT Technical Institute-Greenville 2010 — 2012
Bachelor of Science (B.S.), Information Secuity Systems
ITT Technical Institute 2008 — 2010
AAS, Computer Networking
Marty Criswell Marty Criswell's Alorica Experience June 2004 - May 2006
Job Computer Support Manager at Kansas State University
Industry Computer Hardware
Experience
Kansas State University June 2005 - Present
Alorica June 2004 - May 2006
Sykes April 2004 - June 2004
Skills
Higher Education, Research, Microsoft Office, Windows, OS X, Teaching, System Administration, Technical Support, Public Speaking, Troubleshooting, Linux, HTML, Leadership, Customer Service, Software Documentation, Networking, Active Directory, Project Management, Team Leadership, Microsoft Exchange, Microsoft SQL Server, IIS, Windows XP, Management, Computer Hardware, Servers, Windows 7, Software Installation
Education
Bennington High 1976 — 1980
Kansas State University 1980 — 1984
Bachelor's degree, Animal Sciences
Kansas State University 1984 — 1986
Bachelor's degree, Feed Science
Manhattan Area Technical College
Kansas State University June 2005 - Present
Alorica June 2004 - May 2006
Sykes April 2004 - June 2004
Skills
Higher Education, Research, Microsoft Office, Windows, OS X, Teaching, System Administration, Technical Support, Public Speaking, Troubleshooting, Linux, HTML, Leadership, Customer Service, Software Documentation, Networking, Active Directory, Project Management, Team Leadership, Microsoft Exchange, Microsoft SQL Server, IIS, Windows XP, Management, Computer Hardware, Servers, Windows 7, Software Installation
Education
Bennington High 1976 — 1980
Kansas State University 1980 — 1984
Bachelor's degree, Animal Sciences
Kansas State University 1984 — 1986
Bachelor's degree, Feed Science
Manhattan Area Technical College
Aaron Urbain's Alorica Experience February 2012 - September 2013
Job PC Technician I at Great Dane Trailers
Industry Information Technology and Services
Experience
Great Dane Trailers September 2013 - Present
Alorica February 2012 - September 2013
Alorica April 2011 - February 2012
AMC Theatres February 2008 - October 2011
Alorica March 2010 - April 2011
Skills
Customer Service, Technical Support, Computer Hardware, Troubleshooting, Team Management, SQL, Call Center, Microsoft Office, Windows, Networking, Windows 7, Team Leadership, Business Analysis, HTML, SharePoint, Management, Organizational..., Call Centers, Microsoft Excel, Leadership, Coaching, Training, Microsoft Word, Customer Satisfaction, Team Building, Customer Experience, Human Resources
Education
Ivy Tech Community College 2008 — 2013
Associate's degree, Information Technology
Terre Haute North Vigo High School 2004 — 2008
Core 40 High School Diploma
Great Dane Trailers September 2013 - Present
Alorica February 2012 - September 2013
Alorica April 2011 - February 2012
AMC Theatres February 2008 - October 2011
Alorica March 2010 - April 2011
Skills
Customer Service, Technical Support, Computer Hardware, Troubleshooting, Team Management, SQL, Call Center, Microsoft Office, Windows, Networking, Windows 7, Team Leadership, Business Analysis, HTML, SharePoint, Management, Organizational..., Call Centers, Microsoft Excel, Leadership, Coaching, Training, Microsoft Word, Customer Satisfaction, Team Building, Customer Experience, Human Resources
Education
Ivy Tech Community College 2008 — 2013
Associate's degree, Information Technology
Terre Haute North Vigo High School 2004 — 2008
Core 40 High School Diploma
Gabreal Tillotson's Alorica Experience August 2005 - June 2006
Job Technician
Industry Automotive
Experience
Midas International May 2012 - Present
Firestone Complete Auto Care April 2011 - May 2012
Eagle Support Services Corporation May 2010 - February 2011
Energy Ceneter Manhattan Pool July 2006 - December 2009
Alorica August 2005 - June 2006
Lear Siegler Services, Inc. August 2004 - June 2005
Skills
ASE A5 Certification, ASE A4 Certification, ASE A6 Certification, EPA 609 Certified, Automotive, Vehicles, Military
Education
American Institute of Baking 2010 — 2011
Bakery Science
Kansas State University
Midas International May 2012 - Present
Firestone Complete Auto Care April 2011 - May 2012
Eagle Support Services Corporation May 2010 - February 2011
Energy Ceneter Manhattan Pool July 2006 - December 2009
Alorica August 2005 - June 2006
Lear Siegler Services, Inc. August 2004 - June 2005
Skills
ASE A5 Certification, ASE A4 Certification, ASE A6 Certification, EPA 609 Certified, Automotive, Vehicles, Military
Education
American Institute of Baking 2010 — 2011
Bakery Science
Kansas State University
Dhandeaka Kearse Dhandeaka Kearse's Alorica Experience October 2012 - February 2013
Job Fashion Stylist and Makeup Artist
Industry Apparel & Fashion
Experience
5LINX Enterprises Inc. December 2012 - Present
D. Attallah Makeup Artistry January 2011 - Present
Alorica October 2012 - February 2013
PRC, LLC March 2010 - October 2010
Innovation Group North America February 2009 - March 2010
Top Rankin' Hair Designs May 2008 - December 2008
Intrigue Styles September 2005 - April 2008
Skills
Fashion Design, Fashion Illustration, Makeup Artistry, Fashion, Apparel, Technical Drawing, Draping, Beauty, Sales Management, Customer Service, Illustrator, Photoshop, CAD, Excel, Word, PowerPoint, Visual Merchandising, Entrepreneurship, Selling, Problem Solving, Conflict Resolution, Fast Learner, Self Starter, Outlook, Microsoft Office, Customer Relations, Adobe Acrobat, After Effects, Cosmetics, Textiles, Styling, Inventory Management, InDesign, Access, HTML, Negotiation, Research, Retail, Bridal, Data Entry, Sewing, Makeup Application, Skin Care, Runway, Illustration, Beauty Industry
Education
Keiser College 2005 — 2007
A.S., Fashion Design and Merchandising
Makeup Artist Studio
5LINX Enterprises Inc. December 2012 - Present
D. Attallah Makeup Artistry January 2011 - Present
Alorica October 2012 - February 2013
PRC, LLC March 2010 - October 2010
Innovation Group North America February 2009 - March 2010
Top Rankin' Hair Designs May 2008 - December 2008
Intrigue Styles September 2005 - April 2008
Skills
Fashion Design, Fashion Illustration, Makeup Artistry, Fashion, Apparel, Technical Drawing, Draping, Beauty, Sales Management, Customer Service, Illustrator, Photoshop, CAD, Excel, Word, PowerPoint, Visual Merchandising, Entrepreneurship, Selling, Problem Solving, Conflict Resolution, Fast Learner, Self Starter, Outlook, Microsoft Office, Customer Relations, Adobe Acrobat, After Effects, Cosmetics, Textiles, Styling, Inventory Management, InDesign, Access, HTML, Negotiation, Research, Retail, Bridal, Data Entry, Sewing, Makeup Application, Skin Care, Runway, Illustration, Beauty Industry
Education
Keiser College 2005 — 2007
A.S., Fashion Design and Merchandising
Makeup Artist Studio
Patrick Zeller MBA Patrick Zeller MBA's Alorica Experience 2010 - 2012
Job Sr Manager at Macys Logistics
Industry Logistics and Supply Chain
Experience
Macy's 2012 - Present
Alorica 2010 - 2012
National Tire Battery Ntb 2009 - 2010
Jiffy Lube International 2008 - 2009
Asurion 2004 - 2008
US Army 1986 - 1994
Skills
Mentoring, Coaching, Teaching, Problem Solving, Logistics, Process Improvement, Leadership, Operations Management, Program Management, Employee Relations, Customer Service, Customer Satisfaction, Management, Start-ups, Sales, P&L Management, Manufacturing, Cross-functional Team..., Team Building, Inventory Management, Warehousing, Forecasting, Vendor Management, Team Leadership, Supply Chain Management, Purchasing, Inventory Control, Retail, Hiring, Performance Management, CRM, Budgets, Project Management, Strategy, Training, Supply Chain, Strategic Planning, Continuous Improvement, Account Management, P&L, Business Process..., Lean Manufacturing, Change Management
Education
University of Phoenix 2008 — 2010
Master of Business Administration (MBA), Global Management
Wichita State University 1991 — 1993
Bachelor of Arts (BA), Management
Kansas State University 1988 — 1991
Architecture
Macy's 2012 - Present
Alorica 2010 - 2012
National Tire Battery Ntb 2009 - 2010
Jiffy Lube International 2008 - 2009
Asurion 2004 - 2008
US Army 1986 - 1994
Skills
Mentoring, Coaching, Teaching, Problem Solving, Logistics, Process Improvement, Leadership, Operations Management, Program Management, Employee Relations, Customer Service, Customer Satisfaction, Management, Start-ups, Sales, P&L Management, Manufacturing, Cross-functional Team..., Team Building, Inventory Management, Warehousing, Forecasting, Vendor Management, Team Leadership, Supply Chain Management, Purchasing, Inventory Control, Retail, Hiring, Performance Management, CRM, Budgets, Project Management, Strategy, Training, Supply Chain, Strategic Planning, Continuous Improvement, Account Management, P&L, Business Process..., Lean Manufacturing, Change Management
Education
University of Phoenix 2008 — 2010
Master of Business Administration (MBA), Global Management
Wichita State University 1991 — 1993
Bachelor of Arts (BA), Management
Kansas State University 1988 — 1991
Architecture
JOEL Loewenstern JOEL Loewenstern's Alorica Experience April 2015 - Present
Job INBOUND SALES/CUSTOMER SUPPORT REPRESENTATIVE at Alorica
Industry Hospitality
Experience
ALORICA April 2015 - Present
Teleproformance USA North Lauderdale Florida November 2010 - March 2015
home depot June 2009 - June 2011
Skills
EMPATHY, TEAM WORK, Critical Thinking, Creative Thinking, Customer Service, Teamwork
Education
Johnson & Wales University 1995 — 1997
BS, Hospitaliry Administration
Nassau Community College 1984 — 1987
AAS, Restaurant management
ALORICA April 2015 - Present
Teleproformance USA North Lauderdale Florida November 2010 - March 2015
home depot June 2009 - June 2011
Skills
EMPATHY, TEAM WORK, Critical Thinking, Creative Thinking, Customer Service, Teamwork
Education
Johnson & Wales University 1995 — 1997
BS, Hospitaliry Administration
Nassau Community College 1984 — 1987
AAS, Restaurant management
Reba Pendleton Reba Pendleton's Alorica Experience August 2010 - April 2011
Job Customer Service Specialist.
Industry Information Technology and Services
Experience
Grifols June 2015 - August 2015
Holiday Inn Express & Suites April 2015 - June 2015
Super 8 August 2014 - November 2014
Select Staffing October 2012 - April 2013
Alorica August 2010 - April 2011
Embassy Suites May 2008 - July 2009
Skills
Customer Service, Microsoft Excel, Management, Call Centers, Customer Satisfaction, Sales, Troubleshooting, Process Improvement, Microsoft Word, Team Leadership, Microsoft Office, Multi-line Phone, Data Entry, Outlook, Training, Team Building, Leadership
Education
Ivy Tech Community College 2013 — 2014
Certificate, Phlebotomy Technician/Phlebotomist
Grifols June 2015 - August 2015
Holiday Inn Express & Suites April 2015 - June 2015
Super 8 August 2014 - November 2014
Select Staffing October 2012 - April 2013
Alorica August 2010 - April 2011
Embassy Suites May 2008 - July 2009
Skills
Customer Service, Microsoft Excel, Management, Call Centers, Customer Satisfaction, Sales, Troubleshooting, Process Improvement, Microsoft Word, Team Leadership, Microsoft Office, Multi-line Phone, Data Entry, Outlook, Training, Team Building, Leadership
Education
Ivy Tech Community College 2013 — 2014
Certificate, Phlebotomy Technician/Phlebotomist
Lisa Wingate Lisa Wingate's Alorica Experience March 2013 - September 2015
Job Client Billing Specialist at XO Group Inc.
Industry Telecommunications
Experience
XO Group Inc. September 2015 - Present
Alorica March 2013 - September 2015
Hayneedle, Inc. October 2012 - January 2013
Carter Lake Fire Department January 2008 - April 2011
Physicians Mutual October 2008 - September 2009
Skills
15 years of Customer..., Ability to adapt..., Team Leadership, Telecommunications, Time Management, Customer Service, Microsoft Excel, Event Planning, 10 Key, Microsoft Office, Microsoft Word, Social Media, Outlook, Recruiting, Human Resources, Windows
Education
Iowa Western Community College 2009 — 2009
EMT, Medical
Thomas Jefferson High School 1991 — 1995
XO Group Inc. September 2015 - Present
Alorica March 2013 - September 2015
Hayneedle, Inc. October 2012 - January 2013
Carter Lake Fire Department January 2008 - April 2011
Physicians Mutual October 2008 - September 2009
Skills
15 years of Customer..., Ability to adapt..., Team Leadership, Telecommunications, Time Management, Customer Service, Microsoft Excel, Event Planning, 10 Key, Microsoft Office, Microsoft Word, Social Media, Outlook, Recruiting, Human Resources, Windows
Education
Iowa Western Community College 2009 — 2009
EMT, Medical
Thomas Jefferson High School 1991 — 1995
Jonathan Gresham's Alorica Experience September 2010 - September 2011
Job VP Production Support Technical Specialist
Industry Information Technology and Services
Experience
Citi August 2015 - Present
Deutsche Bank December 2014 - August 2015
InfoTech International, LLC November 2012 - December 2014
Preston Electric August 2006 - October 2012
Alorica September 2010 - September 2011
Skills
Help Desk Support, Networking, Microsoft Office, Customer Service, Customer Satisfaction, Electrical Engineering, Active Directory, Church Events, Troubleshooting, Servers, Group Policy, Hardware, DHCP, Remote Desktop, Access, SQL, FX Trading
Education
ITT Technical Institute-Jacksonville 2010 — 2014
Bachelor's Degree, Computer Systems Networking and Telecommunications
Citi August 2015 - Present
Deutsche Bank December 2014 - August 2015
InfoTech International, LLC November 2012 - December 2014
Preston Electric August 2006 - October 2012
Alorica September 2010 - September 2011
Skills
Help Desk Support, Networking, Microsoft Office, Customer Service, Customer Satisfaction, Electrical Engineering, Active Directory, Church Events, Troubleshooting, Servers, Group Policy, Hardware, DHCP, Remote Desktop, Access, SQL, FX Trading
Education
ITT Technical Institute-Jacksonville 2010 — 2014
Bachelor's Degree, Computer Systems Networking and Telecommunications
Sagnik Banerjee Sagnik Banerjee's Alorica Experience September 2010 - May 2011
Job Industrial Engineer at General Motors
Industry Automotive
Experience
General Motors August 2015 - Present
Johnson Controls August 2013 - July 2015
Cameron July 2012 - August 2013
Caterpillar Inc. May 2011 - July 2012
Alorica September 2010 - May 2011
Kansas State University August 2009 - May 2010
ONGC June 2006 - August 2007
Skills
Lean Manufacturing, Project Management, CNC manufacturing, Ergonomics, Six Sigma, Pro Engineer, Solidworks, Engineering, Continuous Improvement, Mechanical Engineering, ANSYS, Manufacturing, Simulations, Finite Element Analysis, Supply Chain Management, Time Study, Manufacturing..., 5S
Education
Kansas State University 2009 — 2010
Master of Science (MS), Industrial Engineering
New Jersey Institute of Technology 2008 — 2009
NA, Masters in Industrial Engineering
National Institute of Technology Surat 2004 — 2008
Bachelor of Technology (BTech), Production Engineering
General Motors August 2015 - Present
Johnson Controls August 2013 - July 2015
Cameron July 2012 - August 2013
Caterpillar Inc. May 2011 - July 2012
Alorica September 2010 - May 2011
Kansas State University August 2009 - May 2010
ONGC June 2006 - August 2007
Skills
Lean Manufacturing, Project Management, CNC manufacturing, Ergonomics, Six Sigma, Pro Engineer, Solidworks, Engineering, Continuous Improvement, Mechanical Engineering, ANSYS, Manufacturing, Simulations, Finite Element Analysis, Supply Chain Management, Time Study, Manufacturing..., 5S
Education
Kansas State University 2009 — 2010
Master of Science (MS), Industrial Engineering
New Jersey Institute of Technology 2008 — 2009
NA, Masters in Industrial Engineering
National Institute of Technology Surat 2004 — 2008
Bachelor of Technology (BTech), Production Engineering
Lynne (Britt) Ruffin's Alorica Experience May 2015 - Present
Job Customer Service Representative at Alorica
Industry Internet
Experience
Alorica May 2015 - Present
Web Styles December 2004 - December 2014
Snelling April 2014 - June 2014
DOMA Technologies, LLC March 2012 - October 2013
Norfolk Southern Corporation April 1999 - November 2003
Centura College August 1998 - May 2001
Norfolk Redevelopment and Housing Authority October 1988 - April 1999
Skills
Accounting, Relational Databases, Strategic Planning, Access, Excel, Word, Legacy Systems, Financial Analysis, Account Reconciliation, InfoPath Forms, SharePoint Designer, Online Marketing, Problem Solving, Microsoft Office, Budget Process, Communication Written, Negotiation, Contract Negotiation, Selling, Purchasing, REO, Referrals, Customer Relations, Contract Negotiations, Resale, Retail, Property Management, Public Speaking, Team Building, Small Business, Management, Sales, Microsoft Excel, Marketing, Database Administrator, Analysis, Program Management, Program Analysis
Education
Norfolk State University 1993 — 1997
BS, Accounting
Saint Augustine’s University 1982 — 1984
BA, Business
Jackson State University 1981 — 1982
Completed Studies, Psychiatry
Becker CPA Review Course 1997 — 1997
Certificate, Accounting Review
Alorica May 2015 - Present
Web Styles December 2004 - December 2014
Snelling April 2014 - June 2014
DOMA Technologies, LLC March 2012 - October 2013
Norfolk Southern Corporation April 1999 - November 2003
Centura College August 1998 - May 2001
Norfolk Redevelopment and Housing Authority October 1988 - April 1999
Skills
Accounting, Relational Databases, Strategic Planning, Access, Excel, Word, Legacy Systems, Financial Analysis, Account Reconciliation, InfoPath Forms, SharePoint Designer, Online Marketing, Problem Solving, Microsoft Office, Budget Process, Communication Written, Negotiation, Contract Negotiation, Selling, Purchasing, REO, Referrals, Customer Relations, Contract Negotiations, Resale, Retail, Property Management, Public Speaking, Team Building, Small Business, Management, Sales, Microsoft Excel, Marketing, Database Administrator, Analysis, Program Management, Program Analysis
Education
Norfolk State University 1993 — 1997
BS, Accounting
Saint Augustine’s University 1982 — 1984
BA, Business
Jackson State University 1981 — 1982
Completed Studies, Psychiatry
Becker CPA Review Course 1997 — 1997
Certificate, Accounting Review
Shaun Hornsby Shaun Hornsby's Alorica Experience January 2014 - May 2014
Job Manager at COS Kustoms LLC
Industry Information Technology and Services
Experience
COS Kustoms LLC May 2014 - Present
Veris Environmental April 2015 - Present
Ellicott Vol Fire Department January 2015 - Present
Ellicott Vol Fire Department March 2014 - Present
Henderson Propane December 2014 - April 2015
T-Bone Construction May 2014 - October 2014
Alorica January 2014 - May 2014
Roger Henson Trucking September 2013 - January 2014
TMC Transportation April 2013 - September 2013
US Army February 2009 - February 2013
Skills
Troubleshooting, Preventive Maintenance, Electrical..., Electronics, Equipment Installation, Military Experience, Security Clearance, Computer Repair, Networking, Security+, Equipment Repair, Hardware Installation, Coordination, Satellite Communications, Software Installation, Network Installation, Equipment Selection, Time Management, Information Assurance, Help Desk Support, Active DoD Secret..., Inventory Management, Testing, Test Equipment, Maintenance & Repair, Cat5, Military Training, Transportation, COMSEC, Soldering, Computer Maintenance, BMC Remedy, Electronics Repair, Maintenance, Microsoft Office, Call Centers, SATCOM, Computer Hardware, Windows Vista, Access, Windows XP, Laptops, Technical Support, Remote User Support, Customer Service, Web Development
Education
Pikes Peak Community College 2014 — 2016
Associates of Applied Science, Computer Information Systems
Roadmaster 2013 — 2013
CDL training
Defense Ammunition Center 2011 — 2011
Technical Transportation of Hazardous Material
US Army Signal School, Fort Gordon, GA 2009 — 2009
Satcom Systems Operator / Maintainer (Tactical), Satellite Communications
Jackson State Community College 2006 — 2007
Associate's of Science, Computer Programming and Web Development
Installer Institute 2004 — 2004
Mobile Electronics Certified Professional, Installation of mobile electronics, A+
COS Kustoms LLC May 2014 - Present
Veris Environmental April 2015 - Present
Ellicott Vol Fire Department January 2015 - Present
Ellicott Vol Fire Department March 2014 - Present
Henderson Propane December 2014 - April 2015
T-Bone Construction May 2014 - October 2014
Alorica January 2014 - May 2014
Roger Henson Trucking September 2013 - January 2014
TMC Transportation April 2013 - September 2013
US Army February 2009 - February 2013
Skills
Troubleshooting, Preventive Maintenance, Electrical..., Electronics, Equipment Installation, Military Experience, Security Clearance, Computer Repair, Networking, Security+, Equipment Repair, Hardware Installation, Coordination, Satellite Communications, Software Installation, Network Installation, Equipment Selection, Time Management, Information Assurance, Help Desk Support, Active DoD Secret..., Inventory Management, Testing, Test Equipment, Maintenance & Repair, Cat5, Military Training, Transportation, COMSEC, Soldering, Computer Maintenance, BMC Remedy, Electronics Repair, Maintenance, Microsoft Office, Call Centers, SATCOM, Computer Hardware, Windows Vista, Access, Windows XP, Laptops, Technical Support, Remote User Support, Customer Service, Web Development
Education
Pikes Peak Community College 2014 — 2016
Associates of Applied Science, Computer Information Systems
Roadmaster 2013 — 2013
CDL training
Defense Ammunition Center 2011 — 2011
Technical Transportation of Hazardous Material
US Army Signal School, Fort Gordon, GA 2009 — 2009
Satcom Systems Operator / Maintainer (Tactical), Satellite Communications
Jackson State Community College 2006 — 2007
Associate's of Science, Computer Programming and Web Development
Installer Institute 2004 — 2004
Mobile Electronics Certified Professional, Installation of mobile electronics, A+
Lannie Terry's Alorica Experience May 2010 - August 2010
Job Substitute Teacher at Kelly Educational Staffing Services
Industry Financial Services
Experience
Kelly Educational Staffing Services April 2013 - Present
Xerox/ACS September 2012 - April 2013
McGraw-Hill March 2012 - June 2012
Amazon November 2011 - January 2012
Alorica May 2010 - August 2010
Indiana State University January 2009 - May 2009
Indiana State University September 2008 - May 2009
M & B Logistics September 2005 - March 2007
United States Postal Service January 2005 - July 2005
First Financial Bank NA July 2003 - July 2004
Skills
Communication Specialist, Social Media, Public Relations, Microsoft Office, Customer Service, Public Speaking, Event Planning, Leadership, Microsoft Excel, Program Management, Social Networking, Marketing Strategy, Fundraising, Marketing, Human Resources
Education
Indiana State University 2005 — 2011
Master of Arts (M.A.), communicatiom
terre haute north vigo h.s. 1999 — 2002
High School Diploma, Public Relations, Advertising, and Applied Communication
Kelly Educational Staffing Services April 2013 - Present
Xerox/ACS September 2012 - April 2013
McGraw-Hill March 2012 - June 2012
Amazon November 2011 - January 2012
Alorica May 2010 - August 2010
Indiana State University January 2009 - May 2009
Indiana State University September 2008 - May 2009
M & B Logistics September 2005 - March 2007
United States Postal Service January 2005 - July 2005
First Financial Bank NA July 2003 - July 2004
Skills
Communication Specialist, Social Media, Public Relations, Microsoft Office, Customer Service, Public Speaking, Event Planning, Leadership, Microsoft Excel, Program Management, Social Networking, Marketing Strategy, Fundraising, Marketing, Human Resources
Education
Indiana State University 2005 — 2011
Master of Arts (M.A.), communicatiom
terre haute north vigo h.s. 1999 — 2002
High School Diploma, Public Relations, Advertising, and Applied Communication
Kimberly Traucins's Alorica Experience June 2008 - June 2009
Job Human Resource Management Professional seeking employment
Industry Human Resources
Experience
Manpower Office Professionals March 2010 - October 2014
Maintenance Engineering Ltd April 2010 - August 2010
National Electronics Warranty March 2009 - January 2010
Alorica June 2008 - June 2009
Cracker Barrel May 2007 - June 2008
Employment Plus March 2007 - July 2007
Icon Transportion Company November 2005 - August 2006
Jc Penney Catalog Ctr November 2004 - November 2005
Vigo County School Corporation August 2004 - February 2005
AA Federal Credit Union July 2002 - May 2004
Skills
Human Resources, Recruiting, Management, Microsoft Office, Networking, Customer Service, Microsoft Excel, Microsoft Word, Strategic Planning, Training and Development, Risk Management, CompTia Project+..., Society of Human..., Business HR Management, Business Law and Ethics, Project Management, Cash Management, Computer Proficiency, Sales Presentations, Direct Sales, Technical Support, Instructional Technology, Copy Editing, Text Editing, Manufacturing, Quality Assurance, Logistic Support, Retail Sales, Teaching, Long-term Customer..., Customer Satisfaction, Training, Leadership, PowerPoint, Time Management
Education
WGU Indiana 2013 — 2015
BS, Human Resources Management/Personnel Administration, General
Ivy Tech Community College-Wabash Valley 2001 — 2005
Associate’s Degree, Business Administration and Management, General, 3.652
Manpower Office Professionals March 2010 - October 2014
Maintenance Engineering Ltd April 2010 - August 2010
National Electronics Warranty March 2009 - January 2010
Alorica June 2008 - June 2009
Cracker Barrel May 2007 - June 2008
Employment Plus March 2007 - July 2007
Icon Transportion Company November 2005 - August 2006
Jc Penney Catalog Ctr November 2004 - November 2005
Vigo County School Corporation August 2004 - February 2005
AA Federal Credit Union July 2002 - May 2004
Skills
Human Resources, Recruiting, Management, Microsoft Office, Networking, Customer Service, Microsoft Excel, Microsoft Word, Strategic Planning, Training and Development, Risk Management, CompTia Project+..., Society of Human..., Business HR Management, Business Law and Ethics, Project Management, Cash Management, Computer Proficiency, Sales Presentations, Direct Sales, Technical Support, Instructional Technology, Copy Editing, Text Editing, Manufacturing, Quality Assurance, Logistic Support, Retail Sales, Teaching, Long-term Customer..., Customer Satisfaction, Training, Leadership, PowerPoint, Time Management
Education
WGU Indiana 2013 — 2015
BS, Human Resources Management/Personnel Administration, General
Ivy Tech Community College-Wabash Valley 2001 — 2005
Associate’s Degree, Business Administration and Management, General, 3.652
Aaron Spooner Aaron Spooner's Alorica Experience April 2012 - October 2012
Job Helpdesk at Osage Casino
Industry Gambling & Casinos
Experience
Osage Casino October 2012 - Present
Alorica April 2012 - October 2012
Best Buy November 2011 - January 2012
Network Control December 2010 - August 2011
Skills
Troubleshooting, Active Directory, Windows Server, System Administration, Gaming Industry, Computer Hardware, Servers, Budgets, Windows XP, Technical Support, Leadership, Customer Service, Casino, Microsoft Office, Team Leadership, Strategic Planning, Hospitality, Team Building, Event Management, Operations Management
Education
Tulsa Community College 2014 — 2016
Associate's Degree, Management Information Systems, General
Kaplan University-Cedar Falls Campus 2007 — 2009
Associate's Degree, Associates of Applied Computer Science: Network Administrator
Osage Casino October 2012 - Present
Alorica April 2012 - October 2012
Best Buy November 2011 - January 2012
Network Control December 2010 - August 2011
Skills
Troubleshooting, Active Directory, Windows Server, System Administration, Gaming Industry, Computer Hardware, Servers, Budgets, Windows XP, Technical Support, Leadership, Customer Service, Casino, Microsoft Office, Team Leadership, Strategic Planning, Hospitality, Team Building, Event Management, Operations Management
Education
Tulsa Community College 2014 — 2016
Associate's Degree, Management Information Systems, General
Kaplan University-Cedar Falls Campus 2007 — 2009
Associate's Degree, Associates of Applied Computer Science: Network Administrator
Jasmine Grady's Alorica Experience November 2008 - May 2011
Job Sr. Implementation Support Analyst
Industry Information Technology and Services
Experience
athenahealth July 2015 - Present
The Home Depot January 2013 - July 2015
The Home Depot 2011 - December 2013
Bank of America May 2011 - December 2011
Alorica November 2008 - May 2011
Christole Incorporated May 2008 - November 2008
Skills
5+ years of..., Knowledgeable in..., Superb interviewing..., Able to work..., Diligent in..., A+ Coaching,..., Ability to manage..., Experience with..., Software- Microsoft..., Customer Service, Leadership, Recruiting, Microsoft Office, Training, Public Speaking, Sales, Customer Satisfaction, Interviews, Analysis, Management
Education
Indiana University Bloomington 2003 — 2008
Bachelor of Science (B.S.), Human Development, Family Studies, and Related Services
athenahealth July 2015 - Present
The Home Depot January 2013 - July 2015
The Home Depot 2011 - December 2013
Bank of America May 2011 - December 2011
Alorica November 2008 - May 2011
Christole Incorporated May 2008 - November 2008
Skills
5+ years of..., Knowledgeable in..., Superb interviewing..., Able to work..., Diligent in..., A+ Coaching,..., Ability to manage..., Experience with..., Software- Microsoft..., Customer Service, Leadership, Recruiting, Microsoft Office, Training, Public Speaking, Sales, Customer Satisfaction, Interviews, Analysis, Management
Education
Indiana University Bloomington 2003 — 2008
Bachelor of Science (B.S.), Human Development, Family Studies, and Related Services
Michael Raper (LION)'s Alorica Experience June 2010 - December 2012
Job Recruiter, Project Coordinator, Office Manager
Industry Internet
Experience
American Trades Contracting 2015 - Present
MTX Therapy Services November 2014 - July 2015
Kforce January 2013 - November 2014
Alorica June 2010 - December 2012
Arrow Exterminators August 2008 - May 2009
Pestbear January 2008 - August 2008
Skills
Customer Service, Customer Service..., Customer Service..., Customer Service..., Call Center, Avaya, Microsoft Office, Microsoft SQL Server, Technical Support, Troubleshooting, Internet Troubleshooting, Bing, Windows, Search Engine, Search Advertising, Yahoo Search Marketing, Online Advertising, Search Engines, Recruiting, Talent Scouting, Talent Recognition, Staffing Services, Social Media, Social Networking, Job Board Management, Contract Recruitment, IT Recruitment, Corp-Corp, Dice.com, OPT, H-1B, Training, Customer Retention, Corporate Recruiting, Networking, Internet Recruiting, Technical Recruiting, College Recruiting, Call Centers, Sales, Boolean Searching, Temporary Placement, Vendor Management, Screening Resumes, Management, Talent Acquisition, Applicant Tracking..., Information Technology, Benefits Negotiation, Screening
Education
International Academy of Design and Technology-Tampa 2012 — 2016
Bachelor of Fine Arts (BFA), Audio Production
Ben Hill Middle School 2000 — 2003
American Trades Contracting 2015 - Present
MTX Therapy Services November 2014 - July 2015
Kforce January 2013 - November 2014
Alorica June 2010 - December 2012
Arrow Exterminators August 2008 - May 2009
Pestbear January 2008 - August 2008
Skills
Customer Service, Customer Service..., Customer Service..., Customer Service..., Call Center, Avaya, Microsoft Office, Microsoft SQL Server, Technical Support, Troubleshooting, Internet Troubleshooting, Bing, Windows, Search Engine, Search Advertising, Yahoo Search Marketing, Online Advertising, Search Engines, Recruiting, Talent Scouting, Talent Recognition, Staffing Services, Social Media, Social Networking, Job Board Management, Contract Recruitment, IT Recruitment, Corp-Corp, Dice.com, OPT, H-1B, Training, Customer Retention, Corporate Recruiting, Networking, Internet Recruiting, Technical Recruiting, College Recruiting, Call Centers, Sales, Boolean Searching, Temporary Placement, Vendor Management, Screening Resumes, Management, Talent Acquisition, Applicant Tracking..., Information Technology, Benefits Negotiation, Screening
Education
International Academy of Design and Technology-Tampa 2012 — 2016
Bachelor of Fine Arts (BFA), Audio Production
Ben Hill Middle School 2000 — 2003
Randy Fullmer Randy Fullmer's Alorica Experience September 2001 - January 2003
Job Senior Report Architect at InsideSales.com
Industry Computer Software
Experience
InsideSales.com May 2015 - Present
C9 Inc. November 2012 - May 2015
Qqest Software Systems (Now Infinisource) December 2005 - November 2012
Alorica September 2001 - January 2003
Skills
Microsoft SQL Server, Technical Support, SQL, Software Development, XML, Servers, MySQL, VB.NET, C#, ASP.NET, Salesforce.com, Internet Information..., Reporting & Analysis, Windows 7, IIS, Enterprise Software, Account Management
Education
ITT Technical Institute-Murray 1999 — 2001
Computer Systems Networking and Telecommunications
InsideSales.com May 2015 - Present
C9 Inc. November 2012 - May 2015
Qqest Software Systems (Now Infinisource) December 2005 - November 2012
Alorica September 2001 - January 2003
Skills
Microsoft SQL Server, Technical Support, SQL, Software Development, XML, Servers, MySQL, VB.NET, C#, ASP.NET, Salesforce.com, Internet Information..., Reporting & Analysis, Windows 7, IIS, Enterprise Software, Account Management
Education
ITT Technical Institute-Murray 1999 — 2001
Computer Systems Networking and Telecommunications
Toni Marlatt's Alorica Experience August 2011 - November 2012
Job Financial Counselor Story County Medical Center
Industry Hospital & Health Care
Experience
Story County Medical Center July 2015 - Present
Story County Medical Center January 2014 - Present
Volunteer Home Health Aid January 2013 - January 2014
Alorica August 2011 - November 2012
East Des Moines Family Care Clinic April 2012 - June 2012
Qwest February 2010 - November 2010
Ag Info Center September 2008 - April 2009
GrandStay Hotel & Suites August 2005 - October 2007
Walmart 2003 - 2006
Skills
Medical Records, EMR, Customer Service, Training, Healthcare, PowerPoint, Microsoft Excel, Healthcare Management, Sales
Education
Kaplan University-Des Moines Campus 2012 — 2015
Bachelor of Applied Science (B.A.Sc.) In Healthcare Administration, Health Professions and Related Clinical Sciences, Bachelors of Science Program (BS)
Kaplan University 2010 — 2012
Associate of Applied Science, Medical Assisting, Graduate
McClain High School 1995 — 1997
Diploma with Honors, High School, 4.0 GPA
Story County Medical Center July 2015 - Present
Story County Medical Center January 2014 - Present
Volunteer Home Health Aid January 2013 - January 2014
Alorica August 2011 - November 2012
East Des Moines Family Care Clinic April 2012 - June 2012
Qwest February 2010 - November 2010
Ag Info Center September 2008 - April 2009
GrandStay Hotel & Suites August 2005 - October 2007
Walmart 2003 - 2006
Skills
Medical Records, EMR, Customer Service, Training, Healthcare, PowerPoint, Microsoft Excel, Healthcare Management, Sales
Education
Kaplan University-Des Moines Campus 2012 — 2015
Bachelor of Applied Science (B.A.Sc.) In Healthcare Administration, Health Professions and Related Clinical Sciences, Bachelors of Science Program (BS)
Kaplan University 2010 — 2012
Associate of Applied Science, Medical Assisting, Graduate
McClain High School 1995 — 1997
Diploma with Honors, High School, 4.0 GPA
Deanna Hamilton's Alorica Experience June 2009 - December 2010
Job Office Manager at Fields & Brown, LLC
Industry Accounting
Experience
Fields & Brown, LLC November 2014 - Present
Million Air May 2012 - August 2014
Briggs Auto Group December 2010 - May 2012
Capital One 2012 - 2012
Alorica June 2009 - December 2010
Strategic Fundraising 2009 - 2010
Check N' Go November 2008 - May 2009
Skills
Management, Customer Service, Sales, Payroll, Customer Satisfaction, Recruiting, Finance, Training, Process Improvement, Budgets, QuickBooks, Accounts Receivable, Accounts Payable, Financial Analysis, Account Reconciliation, Microsoft Word, Invoicing, Data Entry, Electronic Payments, Microsoft Office, Microsoft Excel, Negotiation, Time Management, Business Communications, Access, PowerPoint, Outlook, Peachtree, Customer Service..., Oracle, Military Payments, Avfuel, Commercial Aviation, Fuel Cards, POS, Cash Management, Inventory Management
Education
Kaplan University 2009 — 2013
Bachelor of Business Administration (B.B.A.), Health Care Management
University of Phoenix 2008 — 2009
Medical Administration
Fields & Brown, LLC November 2014 - Present
Million Air May 2012 - August 2014
Briggs Auto Group December 2010 - May 2012
Capital One 2012 - 2012
Alorica June 2009 - December 2010
Strategic Fundraising 2009 - 2010
Check N' Go November 2008 - May 2009
Skills
Management, Customer Service, Sales, Payroll, Customer Satisfaction, Recruiting, Finance, Training, Process Improvement, Budgets, QuickBooks, Accounts Receivable, Accounts Payable, Financial Analysis, Account Reconciliation, Microsoft Word, Invoicing, Data Entry, Electronic Payments, Microsoft Office, Microsoft Excel, Negotiation, Time Management, Business Communications, Access, PowerPoint, Outlook, Peachtree, Customer Service..., Oracle, Military Payments, Avfuel, Commercial Aviation, Fuel Cards, POS, Cash Management, Inventory Management
Education
Kaplan University 2009 — 2013
Bachelor of Business Administration (B.B.A.), Health Care Management
University of Phoenix 2008 — 2009
Medical Administration
Bryan Brunson, AIS, AINS's Alorica Experience October 2010 - August 2011
Job National Inside Property Adjuster at Farmers Insurance Group of Companies
Industry Insurance
Experience
Farmers Insurance Group of Companies January 2015 - Present
Farmers Insurance Group of Companies August 2011 - January 2015
Alorica October 2010 - August 2011
Enterprise Rent-A-Car June 2006 - December 2008
Skills
Management, Sales, Customer Service, Marketing, Call Centers, Claim, Claims Handling, Customer Satisfaction, Insurance, Data Entry, Customer Retention, Microsoft Office, Lotus Notes, General Insurance, Teamwork, Team Building, Outlook, Training, Microsoft Excel, Microsoft Word, Telephone Skills, Time Management, Leadership, PowerPoint, Customer Experience, Team Leadership, Process Improvement, Employee Training, Retail, Claims Resolution, Cashiering, 10 Key, Critical Thinking
Education
Kansas State University
Bachelor of Science (BS), Social Sciences
Shawnee East High School 1998 — 2001
Hoover High School 1997 — 1998
Farmers Insurance Group of Companies January 2015 - Present
Farmers Insurance Group of Companies August 2011 - January 2015
Alorica October 2010 - August 2011
Enterprise Rent-A-Car June 2006 - December 2008
Skills
Management, Sales, Customer Service, Marketing, Call Centers, Claim, Claims Handling, Customer Satisfaction, Insurance, Data Entry, Customer Retention, Microsoft Office, Lotus Notes, General Insurance, Teamwork, Team Building, Outlook, Training, Microsoft Excel, Microsoft Word, Telephone Skills, Time Management, Leadership, PowerPoint, Customer Experience, Team Leadership, Process Improvement, Employee Training, Retail, Claims Resolution, Cashiering, 10 Key, Critical Thinking
Education
Kansas State University
Bachelor of Science (BS), Social Sciences
Shawnee East High School 1998 — 2001
Hoover High School 1997 — 1998
Christopher Havenstein's Alorica Experience January 2007 - August 2007
Job Student at Kansas State University
Industry Information Technology and Services
Experience
ConocoPhillips August 2015 - Present
ConocoPhillips June 2015 - August 2015
ConocoPhillips May 2014 - August 2015
Cerner Corporation May 2013 - August 2013
Kistner's Flowers August 2010 - May 2013
Cerner Corporation 2012 - 2012
GTM Sportswear June 2008 - November 2009
Alorica January 2007 - August 2007
K-State IT Helpdesk August 2006 - January 2007
Skills
SQL, Troubleshooting, PowerPoint, Analytics, Visual Basic, Databases, Data Analysis, Data Mining, SPSS, Visio, Time Management, Analysis, HTML, Access, CRM
Education
Kansas State University 2010 — 2015
Bachelor of Science, Business Administration; Management Information Systems, 4.0 Fresh Start GPA
ConocoPhillips August 2015 - Present
ConocoPhillips June 2015 - August 2015
ConocoPhillips May 2014 - August 2015
Cerner Corporation May 2013 - August 2013
Kistner's Flowers August 2010 - May 2013
Cerner Corporation 2012 - 2012
GTM Sportswear June 2008 - November 2009
Alorica January 2007 - August 2007
K-State IT Helpdesk August 2006 - January 2007
Skills
SQL, Troubleshooting, PowerPoint, Analytics, Visual Basic, Databases, Data Analysis, Data Mining, SPSS, Visio, Time Management, Analysis, HTML, Access, CRM
Education
Kansas State University 2010 — 2015
Bachelor of Science, Business Administration; Management Information Systems, 4.0 Fresh Start GPA
Ashley Prince Ashley Prince's Alorica Experience October 2007 - November 2007
Job Contemporary Studio Arts
Industry Marketing and Advertising
Experience
Pickled Palette LLC February 2014 - Present
Northwest Area Education Agnecy May 2011 - October 2014
J.D. Gordon Advertising November 2007 - March 2011
Alorica October 2007 - November 2007
Skills
Graphic Design, Advertising, Packaging, Interaction Design, Logo Design, Illustration, Adobe Creative Suite, InDesign, Illustrator, Photography, Photoshop, Copywriting, Art Direction, Social Media Marketing, Typography, Marketing Communications, Corporate Identity, Social Media, Brochures, Vector Illustration, Graphics, Layout, Direct Mail, Brand Development, Creative Strategy, Branding & Identity
Education
Iowa State University 2003 — 2007
BFA, Graphic Design
Pickled Palette LLC February 2014 - Present
Northwest Area Education Agnecy May 2011 - October 2014
J.D. Gordon Advertising November 2007 - March 2011
Alorica October 2007 - November 2007
Skills
Graphic Design, Advertising, Packaging, Interaction Design, Logo Design, Illustration, Adobe Creative Suite, InDesign, Illustrator, Photography, Photoshop, Copywriting, Art Direction, Social Media Marketing, Typography, Marketing Communications, Corporate Identity, Social Media, Brochures, Vector Illustration, Graphics, Layout, Direct Mail, Brand Development, Creative Strategy, Branding & Identity
Education
Iowa State University 2003 — 2007
BFA, Graphic Design
Joyce Alcindor Joyce Alcindor's Alorica Experience May 2014 - August 2014
Job Medical Assistant
Industry Medical Practice
Experience
Stringfellow Memorial Hospital January 2015 - Present
Alorica May 2014 - August 2014
Aaron's, Inc July 2012 - December 2013
Skills
Microsoft Office, Customer Service, Computer Hardware, SQL, Retail, Customer Satisfaction, Windows 7, Inventory Management, Troubleshooting, Microsoft SQL Server, Active Directory, Injections, Taking Vital Signs, EKG, Drawing Blood, EMR, Billing Insurance, Team Building, Leadership, Training, Process Improvement, Microsoft Excel, SharePoint, Team Leadership, Sales, Microsoft Word, Employee Training
Education
Jacksonville State University 2014 — 2019
Mastors, Maternal/Child Health and Neonatal Nurse/Nursing
Everest Institute 2014 — 2014
Certification, Medical/Clinical Assistant
Atlanta Metropolitan College 2013 — 2014
Associate's degree, Psychology
Monroe Woodbury High School 2007 — 2011
Stringfellow Memorial Hospital January 2015 - Present
Alorica May 2014 - August 2014
Aaron's, Inc July 2012 - December 2013
Skills
Microsoft Office, Customer Service, Computer Hardware, SQL, Retail, Customer Satisfaction, Windows 7, Inventory Management, Troubleshooting, Microsoft SQL Server, Active Directory, Injections, Taking Vital Signs, EKG, Drawing Blood, EMR, Billing Insurance, Team Building, Leadership, Training, Process Improvement, Microsoft Excel, SharePoint, Team Leadership, Sales, Microsoft Word, Employee Training
Education
Jacksonville State University 2014 — 2019
Mastors, Maternal/Child Health and Neonatal Nurse/Nursing
Everest Institute 2014 — 2014
Certification, Medical/Clinical Assistant
Atlanta Metropolitan College 2013 — 2014
Associate's degree, Psychology
Monroe Woodbury High School 2007 — 2011
Zachary Frank MBA Zachary Frank MBA's Alorica Experience 2013 - 2014
Job IT Business Analyst with Expertise in eCommerce || Open to New Opportunities
Industry Computer Software
Experience
Pellucid Tech Solutions 2015 - Present
Best Buy 2013 - 2014
Alorica 2013 - 2014
Walmart 2011 - 2012
Downeast Outfitters 2010 - 2011
NPS (National Product Sales) 2008 - 2009
Skills
Business Analysis, Project Management, Microsoft Office, Project Planning, Analysis, Requirements Analysis, Requirements Gathering, Software Requirements, Product Requirements, Software Development, Software Development..., Strategic Planning, Microsoft Project, Process Improvement, Problem Solving, Interpersonal..., Troubleshooting, Training, Team Leadership, PowerPoint, Microsoft Word, Microsoft Excel, Customer Service, Windows, Computer Repair, Networking, Management, Computer Hardware, Quality Assurance, Leadership, Technical Support, Team Building, Sales, Customer Satisfaction, Public Speaking, Team Management, Coaching, Outlook, Research, Technical Solution..., Business Process..., Technical Writing, SDLC, SQL, Agile & Waterfall..., RUP Methodologies, UML
Education
University of Phoenix 2012 — 2014
Master of Business Administration (MBA), Business Administration and Management, General, 3.0
ITT Technical Institute of Murray Utah 2008 — 2012
Bachelor of Science, Project Management, 3.5
ITT Technical Institute-Murray 2008 — 2010
Associate of Science (A.S.), Design and Visual Communications, General, 3.5
Pellucid Tech Solutions 2015 - Present
Best Buy 2013 - 2014
Alorica 2013 - 2014
Walmart 2011 - 2012
Downeast Outfitters 2010 - 2011
NPS (National Product Sales) 2008 - 2009
Skills
Business Analysis, Project Management, Microsoft Office, Project Planning, Analysis, Requirements Analysis, Requirements Gathering, Software Requirements, Product Requirements, Software Development, Software Development..., Strategic Planning, Microsoft Project, Process Improvement, Problem Solving, Interpersonal..., Troubleshooting, Training, Team Leadership, PowerPoint, Microsoft Word, Microsoft Excel, Customer Service, Windows, Computer Repair, Networking, Management, Computer Hardware, Quality Assurance, Leadership, Technical Support, Team Building, Sales, Customer Satisfaction, Public Speaking, Team Management, Coaching, Outlook, Research, Technical Solution..., Business Process..., Technical Writing, SDLC, SQL, Agile & Waterfall..., RUP Methodologies, UML
Education
University of Phoenix 2012 — 2014
Master of Business Administration (MBA), Business Administration and Management, General, 3.0
ITT Technical Institute of Murray Utah 2008 — 2012
Bachelor of Science, Project Management, 3.5
ITT Technical Institute-Murray 2008 — 2010
Associate of Science (A.S.), Design and Visual Communications, General, 3.5
Jeremy Remo Jeremy Remo's Alorica Experience January 2012 - April 2012
Job Forklift Operator at Caterpillar Logistics Inc.
Industry Pharmaceuticals
Experience
Caterpillar Logistics Inc. June 2014 - Present
Walmart April 2012 - November 2012
Alorica January 2012 - April 2012
Subway August 2011 - September 2011
Purdue University February 2001 - August 2008
Subaru of America July 1996 - June 1997
Skills
Microsoft Office, Assembler, Assembly Lines, Fax, Scanners, Computers, Telephone
Education
Ivy Tech Corporate College, Lafayette, Indiana 2013 — 2013
MSSC Certified Production Technician, Manufacturing
Ivy Tech Community College 2011 — 2012
Technical Certificate, Pharmacy Technician/Assistant
Taylor University 1990 — 1994
Bachelor of Arts (B.A.), Biblical Studies and Christian Education
Caterpillar Logistics Inc. June 2014 - Present
Walmart April 2012 - November 2012
Alorica January 2012 - April 2012
Subway August 2011 - September 2011
Purdue University February 2001 - August 2008
Subaru of America July 1996 - June 1997
Skills
Microsoft Office, Assembler, Assembly Lines, Fax, Scanners, Computers, Telephone
Education
Ivy Tech Corporate College, Lafayette, Indiana 2013 — 2013
MSSC Certified Production Technician, Manufacturing
Ivy Tech Community College 2011 — 2012
Technical Certificate, Pharmacy Technician/Assistant
Taylor University 1990 — 1994
Bachelor of Arts (B.A.), Biblical Studies and Christian Education
Christina Goodman Christina Goodman's Alorica Experience August 2009 - September 2010
Job Customer Service at City of Houston
Industry Electrical/Electronic Manufacturing
Experience
City of Houston September 2012 - Present
Walmart March 2012 - February 2013
Speedway LLC November 2010 - March 2011
Alorica August 2009 - September 2010
Taco Cabana June 2008 - August 2009
Denny's February 2007 - June 2008
Circle K August 2002 - February 2007
Skills
Customer Service, Troubleshooting, Microsoft Office, Cash Handling Experience, Inventory Control, Teamwork, Digital Circuit Design, Multimeter, Cashiering, Leadership, Outlook, Integrated Circuit..., Multisim, Process Scheduler, Component Testing, Telephone Skills, Oscilloscope, Customer Satisfaction, Analog Circuit Design, Access, Component Repair, Microsoft Word, Supervisory Skills, Inventory Management, Data Entry, PowerPoint, Time Management, Electrical..., Retail, Soldering, Schedules, Schematic, Oral & Written..., Invoicing, Food Safety, Management
Education
ITT Technical Institute-Houston North 2011 — 2013
Associate of Arts and Sciences (AAS), Computer Engineering Electronics Technician, 3.94
City of Houston September 2012 - Present
Walmart March 2012 - February 2013
Speedway LLC November 2010 - March 2011
Alorica August 2009 - September 2010
Taco Cabana June 2008 - August 2009
Denny's February 2007 - June 2008
Circle K August 2002 - February 2007
Skills
Customer Service, Troubleshooting, Microsoft Office, Cash Handling Experience, Inventory Control, Teamwork, Digital Circuit Design, Multimeter, Cashiering, Leadership, Outlook, Integrated Circuit..., Multisim, Process Scheduler, Component Testing, Telephone Skills, Oscilloscope, Customer Satisfaction, Analog Circuit Design, Access, Component Repair, Microsoft Word, Supervisory Skills, Inventory Management, Data Entry, PowerPoint, Time Management, Electrical..., Retail, Soldering, Schedules, Schematic, Oral & Written..., Invoicing, Food Safety, Management
Education
ITT Technical Institute-Houston North 2011 — 2013
Associate of Arts and Sciences (AAS), Computer Engineering Electronics Technician, 3.94
Gretchen Carter Gretchen Carter's Alorica Experience 2009 - 2011
Job Account Manager at Wintergreen Corporation
Industry Outsourcing/Offshoring
Experience
Wintergreen Corporation 2014 - Present
Alorica 2009 - 2011
Skills
Performance Management, Coaching, Time Management, Communication, Organization Skills, Microsoft Word, PowerPoint, Microsoft Excel, OneNote, Outlook
Education
Kennesaw State University 2011 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 16th
John C Calhoun State Community College 2001 — 2013
Associate of Science (A.S.), General Studies
Wintergreen Corporation 2014 - Present
Alorica 2009 - 2011
Skills
Performance Management, Coaching, Time Management, Communication, Organization Skills, Microsoft Word, PowerPoint, Microsoft Excel, OneNote, Outlook
Education
Kennesaw State University 2011 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 16th
John C Calhoun State Community College 2001 — 2013
Associate of Science (A.S.), General Studies
David Antoine's Alorica Experience February 2011 - September 2011
Job Temporary Intern Baird Advisors at Robert W. Baird & Co.
Industry Insurance
Experience
Robert W. Baird & Co. June 2015 - Present
Aurora Health Care August 2014 - June 2015
Dean Health Plan, Inc. March 2012 - August 2014
Abercrombie & Fitch December 2011 - April 2012
Alorica February 2011 - September 2011
Canadian Embassy March 2011 - March 2011
Provitel March 2010 - February 2011
Skills
Customer Service, Health Insurance, Outlook, Call Centers, Access, Microsoft Office, Patient Registration, Microsoft SQL Server, JavaScript, Employee Benefits, Microsoft Excel, Leadership
Education
University of Wisconsin-Milwaukee 2014 — 2016
Bachelor of Business Administration (B.B.A.), Finance, General, 3.24
Madison Area Technical College 2012 — 2014
Bachelor's degree, Liberal Arts and Sciences/Liberal Studies
Instituto Tecnológico de Santo Domingo 2006 — 2011
Bachelor of Engineering (B.E.), Mechanical Engineering
Saint Loouis de Gonzague 1998 — 2003
High School Diploma
Robert W. Baird & Co. June 2015 - Present
Aurora Health Care August 2014 - June 2015
Dean Health Plan, Inc. March 2012 - August 2014
Abercrombie & Fitch December 2011 - April 2012
Alorica February 2011 - September 2011
Canadian Embassy March 2011 - March 2011
Provitel March 2010 - February 2011
Skills
Customer Service, Health Insurance, Outlook, Call Centers, Access, Microsoft Office, Patient Registration, Microsoft SQL Server, JavaScript, Employee Benefits, Microsoft Excel, Leadership
Education
University of Wisconsin-Milwaukee 2014 — 2016
Bachelor of Business Administration (B.B.A.), Finance, General, 3.24
Madison Area Technical College 2012 — 2014
Bachelor's degree, Liberal Arts and Sciences/Liberal Studies
Instituto Tecnológico de Santo Domingo 2006 — 2011
Bachelor of Engineering (B.E.), Mechanical Engineering
Saint Loouis de Gonzague 1998 — 2003
High School Diploma
Tiffany Bozarth Tiffany Bozarth's Alorica Experience February 2007 - October 2008
Job Mentor at Atlas of Spencer
Industry Individual & Family Services
Experience
Atlas of Spencer April 2013 - Present
SPM November 2010 - June 2011
Auburn-Washburn USD 437 October 2008 - May 2009
Alorica February 2007 - October 2008
Northwest Area Agency On Aging March 2002 - August 2005
Skills
Social Media, Editing, Microsoft Word, Public Relations, Event Management, Social Networking, Strategic Planning, Social Media Marketing, Marketing, Leadership, Leadership Development, Team Building, English, Blogging, Training
Education
Iowa Lakes Community College
Topeka West
Atlas of Spencer April 2013 - Present
SPM November 2010 - June 2011
Auburn-Washburn USD 437 October 2008 - May 2009
Alorica February 2007 - October 2008
Northwest Area Agency On Aging March 2002 - August 2005
Skills
Social Media, Editing, Microsoft Word, Public Relations, Event Management, Social Networking, Strategic Planning, Social Media Marketing, Marketing, Leadership, Leadership Development, Team Building, English, Blogging, Training
Education
Iowa Lakes Community College
Topeka West
Fara Safi's Alorica Experience July 1995 - August 2002
Job Owner, Corona Dairy Queen
Industry Restaurants
Experience
Tarbell Realtors January 2012 - Present
Corona Dairy Queen September 2003 - Present
Critical path July 2001 - August 2002
Alorica July 1995 - August 2002
Skills
Foreclosures, Real Estate, Short Sales, Investment Properties, Sellers, Residential Homes
Education
Advance Technical Center 2000 — 2001
MCSE, Computer Networking
Advanced Technical center 2000 — 2001
A+, Computer hardware support
Avanced Technical Center 2000 — 2001
MCP, Computer Networking
Isfahan University of Technology 1989 — 1994
Tarbell Realtors January 2012 - Present
Corona Dairy Queen September 2003 - Present
Critical path July 2001 - August 2002
Alorica July 1995 - August 2002
Skills
Foreclosures, Real Estate, Short Sales, Investment Properties, Sellers, Residential Homes
Education
Advance Technical Center 2000 — 2001
MCSE, Computer Networking
Advanced Technical center 2000 — 2001
A+, Computer hardware support
Avanced Technical Center 2000 — 2001
MCP, Computer Networking
Isfahan University of Technology 1989 — 1994
Terry Brooke's Alorica Experience March 2015 - Present
Job Software Engineer at Alorica
Industry Information Technology and Services
Experience
Alorica March 2015 - Present
West Corporation March 1992 - March 2015
Skills
Software Development, SQL, C#, Microsoft SQL Server, Software Project..., Visual Basic, .NET, Visual Studio, Team Foundation Server, Project Management, R&D, TCP/IP, Technical Writing, Web Development, XML, HTML 5, Software Design, Agile Methodologies, Web Services
Education
Iowa State University 1985 — 1990
Bachelor of Science (B.S.), Computer Science
Alorica March 2015 - Present
West Corporation March 1992 - March 2015
Skills
Software Development, SQL, C#, Microsoft SQL Server, Software Project..., Visual Basic, .NET, Visual Studio, Team Foundation Server, Project Management, R&D, TCP/IP, Technical Writing, Web Development, XML, HTML 5, Software Design, Agile Methodologies, Web Services
Education
Iowa State University 1985 — 1990
Bachelor of Science (B.S.), Computer Science
Jereomy Frum's Alorica Experience March 2015 - May 2015
Job Senior Software Developer at TD Ameritrade
Industry Computer Software
Experience
TD Ameritrade May 2015 - Present
Alorica March 2015 - May 2015
West Corporation November 2012 - March 2015
West WCMG May 2009 - May 2012
West Notifications Group May 2007 - May 2009
West June 2002 - June 2007
West Outbound May 2002 - May 2007
Sitel Corporation May 1994 - May 1997
Skills
Microsoft SQL Server, SQL, Unix, XML, SDLC, Agile Methodologies, Databases, C#, Software Development, Troubleshooting, Vendor Management, Software Project..., Disaster Recovery, Integration, Requirements Analysis, Process Improvement, Visual Basic
Education
Metropolitan Community College 1981 — 2012
Northwest High School 1985 — 1988
Iowa Western Community College
Business Administration and Management, General
TD Ameritrade May 2015 - Present
Alorica March 2015 - May 2015
West Corporation November 2012 - March 2015
West WCMG May 2009 - May 2012
West Notifications Group May 2007 - May 2009
West June 2002 - June 2007
West Outbound May 2002 - May 2007
Sitel Corporation May 1994 - May 1997
Skills
Microsoft SQL Server, SQL, Unix, XML, SDLC, Agile Methodologies, Databases, C#, Software Development, Troubleshooting, Vendor Management, Software Project..., Disaster Recovery, Integration, Requirements Analysis, Process Improvement, Visual Basic
Education
Metropolitan Community College 1981 — 2012
Northwest High School 1985 — 1988
Iowa Western Community College
Business Administration and Management, General
Alan Ferman's Alorica Experience January 2015 - April 2015
Job Customer Service Representative at Alorica
Industry Consumer Services
Experience
CVS Pharmacy May 2015 - Present
Alorica January 2015 - April 2015
The Louver Shop April 2013 - December 2014
Staples February 2013 - May 2013
Office Depot March 2010 - February 2013
Alan's Window Treatments, Inc. December 2004 - March 2010
Mill Supply Division May 1985 - June 2004
Columbia equities June 1983 - May 1985
Skills
Shutters, Shades, Blinds, Window Coverings, Motorization, Furnishings, Interior Design, Space planning, Finish, Residential Homes, Textiles, Retail, Customer Service, Account Management
Education
Ithaca College 1979 — 1983
Bachelor of Science (B.S.), Finance, General
Clarkstown North HS 1974 — 1979
General
CVS Pharmacy May 2015 - Present
Alorica January 2015 - April 2015
The Louver Shop April 2013 - December 2014
Staples February 2013 - May 2013
Office Depot March 2010 - February 2013
Alan's Window Treatments, Inc. December 2004 - March 2010
Mill Supply Division May 1985 - June 2004
Columbia equities June 1983 - May 1985
Skills
Shutters, Shades, Blinds, Window Coverings, Motorization, Furnishings, Interior Design, Space planning, Finish, Residential Homes, Textiles, Retail, Customer Service, Account Management
Education
Ithaca College 1979 — 1983
Bachelor of Science (B.S.), Finance, General
Clarkstown North HS 1974 — 1979
General
Josh Lemire's Alorica Experience October 2007 - August 2008
Job IT Site Manager
Industry Information Technology and Services
Experience
Pomeroy (Vangent) August 2008 - Present
Alorica October 2007 - August 2008
Vangent, Inc. 2004 - 2007
Education
Kansas State University 1994 — 1997
Pomeroy (Vangent) August 2008 - Present
Alorica October 2007 - August 2008
Vangent, Inc. 2004 - 2007
Education
Kansas State University 1994 — 1997
Cymande Coburn's Alorica Experience 2013 - Present
Job Project Manager, Implementations Consultant
Industry Information Technology and Services
Experience
Alorica 2013 - Present
912 James Street Productions 2010 - 2013
Intuit Financial Services 2008 - 2010
ADP 2005 - 2007
First Data Corporation 2003 - 2005
New York State - Office of Temporary and Disability Assistance 1999 - 2003
Skills
MS Office Suite, MS Project, Adobe Creative Suite, Visio, Audio, Videography, Video Production, Video Editing, Access, Account Management, Digital Media, Pro Tools, Photoshop, Flash, Illustrator, Dreamweaver, HTML/XML, Excel, Word, Internet, SharePoint, Microsoft Word, Microsoft Excel, Project Management, Microsoft Office, Software Project..., Process Improvement, PowerPoint, Program Management, SDLC, Marketing, Video, Training, Agile Project Management, Leadership Development, Integration, Management, Business Intelligence, Business Process, Project Planning, Leadership, Vendor Management, Consulting, Business Analysis, Team Leadership, Creative Writing, Technical Writing
Education
Kennesaw State University 2012 — 2012
Project Management Certificate, Project Management
Jackson State University 1991 — 1996
BS, Industrial/Computer Engineering
Alorica 2013 - Present
912 James Street Productions 2010 - 2013
Intuit Financial Services 2008 - 2010
ADP 2005 - 2007
First Data Corporation 2003 - 2005
New York State - Office of Temporary and Disability Assistance 1999 - 2003
Skills
MS Office Suite, MS Project, Adobe Creative Suite, Visio, Audio, Videography, Video Production, Video Editing, Access, Account Management, Digital Media, Pro Tools, Photoshop, Flash, Illustrator, Dreamweaver, HTML/XML, Excel, Word, Internet, SharePoint, Microsoft Word, Microsoft Excel, Project Management, Microsoft Office, Software Project..., Process Improvement, PowerPoint, Program Management, SDLC, Marketing, Video, Training, Agile Project Management, Leadership Development, Integration, Management, Business Intelligence, Business Process, Project Planning, Leadership, Vendor Management, Consulting, Business Analysis, Team Leadership, Creative Writing, Technical Writing
Education
Kennesaw State University 2012 — 2012
Project Management Certificate, Project Management
Jackson State University 1991 — 1996
BS, Industrial/Computer Engineering
Jeff Ealy's Alorica Experience March 2015 - Present
Job Systems Architect at Alorica
Industry Outsourcing/Offshoring
Experience
Alorica March 2015 - Present
West Corporation October 2012 - March 2015
West Business Solutions August 2007 - October 2012
Omnium Worldwide April 2004 - August 2007
Oral-B Laboratories August 2002 - April 2004
Aegon Insurance Group April 2001 - August 2002
American Republic Insurance Company May 1998 - April 2001
Skills
vSphere, IBM Certified, Disaster Recovery, Active Directory, SDLC, Visio, Microsoft Exchange, Data Center, Microsoft SQL Server, Vendor Management, SQL, Software Documentation, Process Improvement, SharePoint, Business Analysis, Data Warehousing, IT Management, Unix, Security, Requirements Analysis, VMware Infrastructure, Hyper-V, Microsoft Servers, Virtualization, IBM Power, Microsoft Cluster, IBM iSeries, Offshore Management, System Center Suite, Enterprise Architecture, System Architecture, Cisco UCS, Converged Communications, Avaya IP Telephony, CIC, vCloud, NICE Call Recording, SSAE 16, PCI DSS, Firewalls, Checkpoint Security, DMZ, Troubleshooting, VMware, Servers, Cisco Technologies, Integration, Cloud Computing
Education
Iowa State University 1996 — 2000
B.S, Management Information Systems
Glidden-Ralston 1985 — 1996
High School Diploma
Alorica March 2015 - Present
West Corporation October 2012 - March 2015
West Business Solutions August 2007 - October 2012
Omnium Worldwide April 2004 - August 2007
Oral-B Laboratories August 2002 - April 2004
Aegon Insurance Group April 2001 - August 2002
American Republic Insurance Company May 1998 - April 2001
Skills
vSphere, IBM Certified, Disaster Recovery, Active Directory, SDLC, Visio, Microsoft Exchange, Data Center, Microsoft SQL Server, Vendor Management, SQL, Software Documentation, Process Improvement, SharePoint, Business Analysis, Data Warehousing, IT Management, Unix, Security, Requirements Analysis, VMware Infrastructure, Hyper-V, Microsoft Servers, Virtualization, IBM Power, Microsoft Cluster, IBM iSeries, Offshore Management, System Center Suite, Enterprise Architecture, System Architecture, Cisco UCS, Converged Communications, Avaya IP Telephony, CIC, vCloud, NICE Call Recording, SSAE 16, PCI DSS, Firewalls, Checkpoint Security, DMZ, Troubleshooting, VMware, Servers, Cisco Technologies, Integration, Cloud Computing
Education
Iowa State University 1996 — 2000
B.S, Management Information Systems
Glidden-Ralston 1985 — 1996
High School Diploma
David Cutcher's Alorica Experience August 1992 - Present
Job Senior Systems Administrator at Alorica
Industry Information Technology and Services
Experience
Alorica August 1992 - Present
United States Air Force May 1983 - March 1992
Skills
Desktop Computers, Mainframe, JavaScript, Microsoft Office, Perl, CGI/Perl, Perl Automation, ASP.NET, Powershell, MS-DOS, Windows 7, MySQL, SQL, System Automation, Microsoft Exchange, Active Directory, Troubleshooting, Unix, VMware, System Administration, VPN, Servers, Windows Server, Disaster Recovery
Education
John C Calhoun State Community College 1981 — 1983
Business Administration, Accounting and Computer Science
Alorica August 1992 - Present
United States Air Force May 1983 - March 1992
Skills
Desktop Computers, Mainframe, JavaScript, Microsoft Office, Perl, CGI/Perl, Perl Automation, ASP.NET, Powershell, MS-DOS, Windows 7, MySQL, SQL, System Automation, Microsoft Exchange, Active Directory, Troubleshooting, Unix, VMware, System Administration, VPN, Servers, Windows Server, Disaster Recovery
Education
John C Calhoun State Community College 1981 — 1983
Business Administration, Accounting and Computer Science
Stephen Beckley's Alorica Experience March 2015 - Present
Job Executive Director at Alorica
Industry Telecommunications
Experience
Alorica March 2015 - Present
West Corporation September 2011 - Present
West Corporation June 2009 - September 2011
West Interactive December 2007 - June 2009
Skills
Telecommunications, Telephony, Managed Services, Process Improvement, Call Center, Call Centers, VoIP, Project Management, Vendor Management, Management, Account Management, Wireless, Customer Service, Solution Selling, Data Center, Customer Experience, Cloud Computing, Customer Satisfaction, Unified Communications, Salesforce.com
Education
Kansas State University 1992 — 1998
BS, Business Management, English Lit
Shawnee Mission North
Alorica March 2015 - Present
West Corporation September 2011 - Present
West Corporation June 2009 - September 2011
West Interactive December 2007 - June 2009
Skills
Telecommunications, Telephony, Managed Services, Process Improvement, Call Center, Call Centers, VoIP, Project Management, Vendor Management, Management, Account Management, Wireless, Customer Service, Solution Selling, Data Center, Customer Experience, Cloud Computing, Customer Satisfaction, Unified Communications, Salesforce.com
Education
Kansas State University 1992 — 1998
BS, Business Management, English Lit
Shawnee Mission North
Sharmaine Gamble's Alorica Experience October 2011 - January 2012
Job Creative and Resolute Marketing Professional
Industry Marketing and Advertising
Experience
CVS Caremark July 2012 - Present
Unforgettable Creations August 2008 - Present
Alorica October 2011 - January 2012
UPMC- University of Pittsburgh Physicians February 2009 - April 2010
Clear Channel Communications June 2008 - July 2008
The Co-Op Store August 2007 - May 2008
Skills
Marketing, Marketing Communications, Marketing Strategy, Social Media, Direct Marketing, Integrated Marketing, Email Marketing, Media Planning, Direct Mail, Creative Direction, Retail Sales, Vintage Clothing, Radio Sales, Events Coordination, Event Planning, Promotions, Customer Service, Administrative..., Front Office, Fashion Show Production..., Consultative Sales...
Education
Indiana University of Pennsylvania 2004 — 2008
Bachelor of Science, Marketing
CVS Caremark July 2012 - Present
Unforgettable Creations August 2008 - Present
Alorica October 2011 - January 2012
UPMC- University of Pittsburgh Physicians February 2009 - April 2010
Clear Channel Communications June 2008 - July 2008
The Co-Op Store August 2007 - May 2008
Skills
Marketing, Marketing Communications, Marketing Strategy, Social Media, Direct Marketing, Integrated Marketing, Email Marketing, Media Planning, Direct Mail, Creative Direction, Retail Sales, Vintage Clothing, Radio Sales, Events Coordination, Event Planning, Promotions, Customer Service, Administrative..., Front Office, Fashion Show Production..., Consultative Sales...
Education
Indiana University of Pennsylvania 2004 — 2008
Bachelor of Science, Marketing
Eric Traub's Alorica Experience August 2006 - September 2011
Job Entrepreneurial Wildcard
Industry Information Technology and Services
Experience
Saint Agnes Medical Center May 2011 - May 2014
Alorica August 2006 - September 2011
Alorica September 2005 - August 2006
Alorica February 2005 - November 2005
Alorica January 2003 - February 2005
Skills
Visio, Documentation, Windows, Process Improvement, Troubleshooting, Problem Solving, Microsoft Office, Scheduling, Excel, Word, Access, Mentoring, PowerPoint, Supervisory Skills, Research, Teamwork, Outlook, Change Management, Operations Management, Healthcare, Customer Service, Team Building, Customer Relations, Strategic Planning, Administration, Inventory Management, Engineering, Quality Assurance, HTML, Budgeting, Teaching, Budgets, System Administration, Leadership, Process Scheduler, Software Documentation, Microsoft Word, Public Speaking, Microsoft Excel, Team Leadership, Customer Satisfaction, Technical Support, Program Management, Project Planning, Project Management, Coaching, Vendor Management, Management, Integration, Performance Management
Education
International Technological University 2014 — 2014
A+, Network+
Southern Ohio College
Real Estate
University of Akron
Computer Science, Accounting
Saint Agnes Medical Center May 2011 - May 2014
Alorica August 2006 - September 2011
Alorica September 2005 - August 2006
Alorica February 2005 - November 2005
Alorica January 2003 - February 2005
Skills
Visio, Documentation, Windows, Process Improvement, Troubleshooting, Problem Solving, Microsoft Office, Scheduling, Excel, Word, Access, Mentoring, PowerPoint, Supervisory Skills, Research, Teamwork, Outlook, Change Management, Operations Management, Healthcare, Customer Service, Team Building, Customer Relations, Strategic Planning, Administration, Inventory Management, Engineering, Quality Assurance, HTML, Budgeting, Teaching, Budgets, System Administration, Leadership, Process Scheduler, Software Documentation, Microsoft Word, Public Speaking, Microsoft Excel, Team Leadership, Customer Satisfaction, Technical Support, Program Management, Project Planning, Project Management, Coaching, Vendor Management, Management, Integration, Performance Management
Education
International Technological University 2014 — 2014
A+, Network+
Southern Ohio College
Real Estate
University of Akron
Computer Science, Accounting
Grant Olsen's Alorica Experience January 2011 - August 2011
Job Communications / Transportation
Industry Transportation/Trucking/Railroad
Experience
CyRide January 2013 - Present
HIRTA (Heart of Iowa Regional Transit Agency) July 2012 - January 2014
Heartland Senior Services of Story County, Iowa August 2011 - June 2012
Alorica January 2011 - August 2011
KWBG May 2008 - January 2011
WOI Radio Group May 2007 - May 2008
KFFF-AM/FM February 2006 - April 2007
KDLS Radio October 2004 - December 2005
National Public Radio June 2001 - August 2001
Iowa State University January 1999 - December 2000
Skills
CDL, Commercial Drivers..., CDL with Passenger..., Passenger Endorsement, Paratransit, Logistics Management, Dispatching, Customer Retention, Website Copy, Presentation Design, Audio Equipment, Audio Recording, Adobe Audition, Audio Editing, Microphones, Document Design, Process Improvement, Public Speaking, Public Address..., Walking Tours, Business Continuity..., Emergency Management, Transit Operations, Public Transport, Proofreading, First Impressions, Customer Service, Management, Strategic Planning, Event Planning, Nonprofits, Editing
Education
Iowa State University
Bachelor of Science, Journalism and Mass Communication
Center for Domestic Preparedness 2011 — 2011
CyRide January 2013 - Present
HIRTA (Heart of Iowa Regional Transit Agency) July 2012 - January 2014
Heartland Senior Services of Story County, Iowa August 2011 - June 2012
Alorica January 2011 - August 2011
KWBG May 2008 - January 2011
WOI Radio Group May 2007 - May 2008
KFFF-AM/FM February 2006 - April 2007
KDLS Radio October 2004 - December 2005
National Public Radio June 2001 - August 2001
Iowa State University January 1999 - December 2000
Skills
CDL, Commercial Drivers..., CDL with Passenger..., Passenger Endorsement, Paratransit, Logistics Management, Dispatching, Customer Retention, Website Copy, Presentation Design, Audio Equipment, Audio Recording, Adobe Audition, Audio Editing, Microphones, Document Design, Process Improvement, Public Speaking, Public Address..., Walking Tours, Business Continuity..., Emergency Management, Transit Operations, Public Transport, Proofreading, First Impressions, Customer Service, Management, Strategic Planning, Event Planning, Nonprofits, Editing
Education
Iowa State University
Bachelor of Science, Journalism and Mass Communication
Center for Domestic Preparedness 2011 — 2011
Jeremy Moseley's Alorica Experience November 2012 - December 2013
Job Contract Designer at RWL Tech, Inc
Industry Graphic Design
Experience
RWL Tech, Inc January 2011 - Present
Alorica November 2012 - December 2013
ABC News September 2010 - December 2010
Skills
Animation, Flash, Photoshop, Maya, Flash Animation, Motion Graphics, Graphic Design, After Effects, Illustration, 3D animation, Character Design, 3D, Computer Animation, Character Animation, Drawing, Storyboarding, Concept Design
Education
IADT 2005 — 2009
BFA, Computer Animation
International Academy of Design 2005 — 2009
Bachelor of Fine Arts (BFA), Computer Animation
RWL Tech, Inc January 2011 - Present
Alorica November 2012 - December 2013
ABC News September 2010 - December 2010
Skills
Animation, Flash, Photoshop, Maya, Flash Animation, Motion Graphics, Graphic Design, After Effects, Illustration, 3D animation, Character Design, 3D, Computer Animation, Character Animation, Drawing, Storyboarding, Concept Design
Education
IADT 2005 — 2009
BFA, Computer Animation
International Academy of Design 2005 — 2009
Bachelor of Fine Arts (BFA), Computer Animation
Susan Panko's Alorica Experience April 2011 - June 2012
Job Data Entry Operator at DATAMARK, Inc.
Industry Accounting
Experience
DATAMARK, Inc. March 2014 - Present
DataXport International LLC March 2013 - March 2014
Alorica April 2011 - June 2012
Yazaki North America May 1989 - April 2008
Skills
Outlook, Access, Research, Process Improvement, Team Management, Software Documentation, Customer Service
Education
International Business College 2008 — 2010
International Business College, El Paso 2008 — 2009
Associates, Business Management
DATAMARK, Inc. March 2014 - Present
DataXport International LLC March 2013 - March 2014
Alorica April 2011 - June 2012
Yazaki North America May 1989 - April 2008
Skills
Outlook, Access, Research, Process Improvement, Team Management, Software Documentation, Customer Service
Education
International Business College 2008 — 2010
International Business College, El Paso 2008 — 2009
Associates, Business Management
SriHoney Madhavarapu's Alorica Experience February 2015 - Present
Job Software Analyst at Alorica
Industry Information Technology and Services
Experience
Alorica February 2015 - Present
West Corporation October 2014 - February 2015
Accenture March 2009 - December 2012
Mahindra Satyam September 2006 - February 2009
Skills
Sun Certified Java..., Java Enterprise Edition, Core Java, JavaBeans, JavaScript, Struts, MVC Architecture, Springs, HTML scripting, Servlets, VBA, Enterprise GIS, GIS Application, ArcGIS, Microsoft SQL Server, JSP
Education
Jawaharlal Nehru Technological University 2002 — 2006
Bachelor's degree, Electrical and Electronics Engineering, 78%
St. Mary's EM High School 1998 — 2000
Alorica February 2015 - Present
West Corporation October 2014 - February 2015
Accenture March 2009 - December 2012
Mahindra Satyam September 2006 - February 2009
Skills
Sun Certified Java..., Java Enterprise Edition, Core Java, JavaBeans, JavaScript, Struts, MVC Architecture, Springs, HTML scripting, Servlets, VBA, Enterprise GIS, GIS Application, ArcGIS, Microsoft SQL Server, JSP
Education
Jawaharlal Nehru Technological University 2002 — 2006
Bachelor's degree, Electrical and Electronics Engineering, 78%
St. Mary's EM High School 1998 — 2000
Malik Yates's Alorica Experience June 2012 - Present
Job Quality Assurance Analyst at C3
Industry Hospital & Health Care
Aaron Shearer's Alorica Experience June 2006 - June 2007
Job Laborer at Labor Ready
Industry Staffing and Recruiting
Experience
Labor Ready Insurance AgentAflacJanuary 2009 - March 2010
Toyota of Rockwall July 2008 - January 2009
MPRI June 2007 - July 2008
Alorica June 2006 - June 2007
Education
Kansas State University 2000 — 2005
BS, Political Science/Economics
Labor Ready Insurance AgentAflacJanuary 2009 - March 2010
Toyota of Rockwall July 2008 - January 2009
MPRI June 2007 - July 2008
Alorica June 2006 - June 2007
Education
Kansas State University 2000 — 2005
BS, Political Science/Economics
Alex Bubke's Alorica Experience January 2011 - May 2012
Job Service Delivery Analyst at Mercer
Industry Telecommunications
Experience
Mercer June 2014 - Present
Mercer Insurance Group May 2012 - June 2014
Alorica January 2011 - May 2012
Kirkwood Community College August 2008 - September 2009
Skills
Health Insurance..., Health Insurance, Insurance, Student Financial Aid, Training, Management, Access, Customer Service, Microsoft Office, Leadership, Budgets, Data Entry, Microsoft Excel, Outlook, PowerPoint, Financial Analysis, Higher Education, Public Speaking, Analysis, Account Reconciliation, Finance, Microsoft Word, Student Affairs, Supervisory Skills, Telephone Skills, Multi Tasking, Call Centers
Education
Iowa State University 2010 — 2012
Bachelor's degree, Business Administration and Management, General
Kirkwood Community College 2008 — 2010
AA, Business
Mercer June 2014 - Present
Mercer Insurance Group May 2012 - June 2014
Alorica January 2011 - May 2012
Kirkwood Community College August 2008 - September 2009
Skills
Health Insurance..., Health Insurance, Insurance, Student Financial Aid, Training, Management, Access, Customer Service, Microsoft Office, Leadership, Budgets, Data Entry, Microsoft Excel, Outlook, PowerPoint, Financial Analysis, Higher Education, Public Speaking, Analysis, Account Reconciliation, Finance, Microsoft Word, Student Affairs, Supervisory Skills, Telephone Skills, Multi Tasking, Call Centers
Education
Iowa State University 2010 — 2012
Bachelor's degree, Business Administration and Management, General
Kirkwood Community College 2008 — 2010
AA, Business
Anita Carroll's Alorica Experience April 2007 - September 2010
Job at The Home Depot
Industry Design
Experience
The Home Depot February 2011 - Present
Change Your Space November 2008 - Present
Alorica April 2007 - September 2010
Help-U-Sell of Manhattan November 2006 - March 2007
Skills
Sales, Customer Service, Rendering, Interior Design, Furniture, Layout
Education
Voices For All 2009 — 2009
Masters Class, Voice overs for commercials, narrations and other types of voiceover work
Kansas State University 1989 — 1996
Bachelor of Interior Architecture and Product Design, Interior Design, Space Planning, Furniture Design, Product Design
The Home Depot February 2011 - Present
Change Your Space November 2008 - Present
Alorica April 2007 - September 2010
Help-U-Sell of Manhattan November 2006 - March 2007
Skills
Sales, Customer Service, Rendering, Interior Design, Furniture, Layout
Education
Voices For All 2009 — 2009
Masters Class, Voice overs for commercials, narrations and other types of voiceover work
Kansas State University 1989 — 1996
Bachelor of Interior Architecture and Product Design, Interior Design, Space Planning, Furniture Design, Product Design
Blake King's Alorica Experience August 2005 - March 2006
Job Building Estimator at Carter Waters
Industry Construction
Experience
Carter Waters February 2013 - Present
Pullman Power September 2011 - December 2012
Perfection II Masonry January 2011 - August 2011
Wildcat Concrete June 2009 - August 2010
Clark and Sons Construction June 2008 - August 2008
Alorica August 2005 - March 2006
Education
Kansas State University 2007 — 2010
Bachelor, Construction Science and Management
Kansas State University 2007 — 2007
Construction Science and Management
Kansas State University 2004 — 2007
B.S, Social Science; Human Impacts on the Environment
Carter Waters February 2013 - Present
Pullman Power September 2011 - December 2012
Perfection II Masonry January 2011 - August 2011
Wildcat Concrete June 2009 - August 2010
Clark and Sons Construction June 2008 - August 2008
Alorica August 2005 - March 2006
Education
Kansas State University 2007 — 2010
Bachelor, Construction Science and Management
Kansas State University 2007 — 2007
Construction Science and Management
Kansas State University 2004 — 2007
B.S, Social Science; Human Impacts on the Environment
Derek Barrs's Alorica Experience January 2014 - Present
Job Global Manager of Training Alorica Inc
Industry Outsourcing/Offshoring
Experience
Alorica January 2014 - Present
WORKRyla November 2010 - Present
Alorica October 2010 - Present
Alorica February 2007 - Present
Alorica June 2009 - November 2010
Alorica 2009 - 2010
Alorica May 2008 - June 2009
Alorica September 2007 - May 2008
Skills
Workforce Management, Call Center, BPO, Avaya, Customer Experience, Contact Centers, Operations Management, Vendor Management, Customer Satisfaction, IEX, Outsourcing, Process Improvement, Call Center Development, Performance Management, Telecommunications, Team Leadership, Team Building, Customer Retention, Management, Program Management, Call Centers, Quality Assurance, Training, Customer Service, Leadership Development, Interviews, Coaching, Training Facilitation
Education
Ivy Tech Community College 2009 — 2013
A.S, Business Administration
Southeastern Community College
Alorica January 2014 - Present
WORKRyla November 2010 - Present
Alorica October 2010 - Present
Alorica February 2007 - Present
Alorica June 2009 - November 2010
Alorica 2009 - 2010
Alorica May 2008 - June 2009
Alorica September 2007 - May 2008
Skills
Workforce Management, Call Center, BPO, Avaya, Customer Experience, Contact Centers, Operations Management, Vendor Management, Customer Satisfaction, IEX, Outsourcing, Process Improvement, Call Center Development, Performance Management, Telecommunications, Team Leadership, Team Building, Customer Retention, Management, Program Management, Call Centers, Quality Assurance, Training, Customer Service, Leadership Development, Interviews, Coaching, Training Facilitation
Education
Ivy Tech Community College 2009 — 2013
A.S, Business Administration
Southeastern Community College
Bradley Frost's Alorica Experience June 2010 - Present
Job Bing Ads Supervisor
Industry Marketing and Advertising
Experience
Alorica June 2010 - Present
Guitar Center July 2007 - February 2010
Garber Automotive Group September 2002 - February 2010
Skills
Marketing, Team Building, B2B Marketing Strategy, Strategic Planning, Computer & Networking, Advertising, Microsoft Office, Customer Service, Account Management, Sales, New Business Development, Mac OS X, Data Analysis, Microsoft Word, Business Strategy, Marketing Management, Marketing Research, Marketing Communications, SEO, Social Networking, Editing, Sales Management, Product Development, Facebook, Direct Marketing, Event Planning, Social Media Marketing, Web Design, Photoshop, Social Media, Event Management, Digital Marketing, Merchandising, Brand Management, Marketing Strategy, Public Relations, Market Research, Corporate Communications, PowerPoint, Retail, E-commerce, Customer Satisfaction
Education
ITT Technical Institute-Swartz Creek 2007 — 2009
Associates, Computer Electronic Engineering Technology, 3.77
Mott Community College 2003 — 2006
General, Music Performance
Alorica June 2010 - Present
Guitar Center July 2007 - February 2010
Garber Automotive Group September 2002 - February 2010
Skills
Marketing, Team Building, B2B Marketing Strategy, Strategic Planning, Computer & Networking, Advertising, Microsoft Office, Customer Service, Account Management, Sales, New Business Development, Mac OS X, Data Analysis, Microsoft Word, Business Strategy, Marketing Management, Marketing Research, Marketing Communications, SEO, Social Networking, Editing, Sales Management, Product Development, Facebook, Direct Marketing, Event Planning, Social Media Marketing, Web Design, Photoshop, Social Media, Event Management, Digital Marketing, Merchandising, Brand Management, Marketing Strategy, Public Relations, Market Research, Corporate Communications, PowerPoint, Retail, E-commerce, Customer Satisfaction
Education
ITT Technical Institute-Swartz Creek 2007 — 2009
Associates, Computer Electronic Engineering Technology, 3.77
Mott Community College 2003 — 2006
General, Music Performance
Kenya Arnold's Alorica Experience November 2011 - Present
Job Customer Service Representative at Eddie Bauer
Industry Retail
Experience
Eddie Bauer September 2012 - Present
TeleTech July 2012 - Present
Alorica November 2011 - Present
Skills
Typing, Data Entry, 10 Key, Customer Service, Retail, Account Maintenance, Sales Order Processing, Data Processing, Microsoft Word, Avaya, Multi-line Phone, High Reliability
Education
Kaplan University 2011 — 2013
Bachelor of Business Administration (BBA), Business Administration and Management, General
Eddie Bauer September 2012 - Present
TeleTech July 2012 - Present
Alorica November 2011 - Present
Skills
Typing, Data Entry, 10 Key, Customer Service, Retail, Account Maintenance, Sales Order Processing, Data Processing, Microsoft Word, Avaya, Multi-line Phone, High Reliability
Education
Kaplan University 2011 — 2013
Bachelor of Business Administration (BBA), Business Administration and Management, General
Dacie Ross's Alorica Experience September 2007 - March 2010
Job Retail Professional
Industry Retail
Experience
O'Reilly Auto Parts 2011 - Present
Alorica September 2007 - March 2010
Education
Kansas State University 2005 — 2007
Salina Central High 2001 — 2005
O'Reilly Auto Parts 2011 - Present
Alorica September 2007 - March 2010
Education
Kansas State University 2005 — 2007
Salina Central High 2001 — 2005
Kaine Adams's Alorica Experience November 2014 - Present
Job Programmer Analyst at Alorica
Industry Telecommunications
Experience
Alorica November 2014 - Present
West Corporation August 2011 - October 2014
West Corporation March 2007 - August 2011
Skills
Microsoft SQL Server, Troubleshooting, Microsoft Excel, Microsoft Office, Linux, Customer Service, Microsoft Word, PowerPoint, Outlook, SSRS, Computer Hardware, Teamwork, Team Leadership, Social Media, C#, CSS3, HTML, Windows Server, Databases, Integration, Networking, Call Centers
Education
ITT Technical Institute-Omaha 2011 — 2013
AS, Network Administation
Alorica November 2014 - Present
West Corporation August 2011 - October 2014
West Corporation March 2007 - August 2011
Skills
Microsoft SQL Server, Troubleshooting, Microsoft Excel, Microsoft Office, Linux, Customer Service, Microsoft Word, PowerPoint, Outlook, SSRS, Computer Hardware, Teamwork, Team Leadership, Social Media, C#, CSS3, HTML, Windows Server, Databases, Integration, Networking, Call Centers
Education
ITT Technical Institute-Omaha 2011 — 2013
AS, Network Administation
Keith Chavarria's Alorica Experience August 2012 - Present
Job Customer Service Representative at Alorica
Industry Information Technology and Services
Experience
Alorica August 2012 - Present
Fusion Contact Centers, LLC February 2010 - March 2012
ResCare February 2010 - September 2010
Education
Kaplan University 2009 — 2014
Bachelor's degree, Applied Science in Computer Information
Alorica August 2012 - Present
Fusion Contact Centers, LLC February 2010 - March 2012
ResCare February 2010 - September 2010
Education
Kaplan University 2009 — 2014
Bachelor's degree, Applied Science in Computer Information
Emanuel Adorno's Alorica Experience 2011 - 2012
Job Information Technology and Services Professional
Industry Information Technology and Services
Experience
Utility Partners of America April 2013 - June 2014
Alorica 2011 - 2012
Education
ITT Technical Institute-Greenville 2009 — 2011
Associate in Applied Science, Computer Systems Networking and Telecommunications
Utility Partners of America April 2013 - June 2014
Alorica 2011 - 2012
Education
ITT Technical Institute-Greenville 2009 — 2011
Associate in Applied Science, Computer Systems Networking and Telecommunications
Derek Peck's Alorica Experience October 2009 - March 2010
Job Software Developer Specialist at Onshore Outsourcing
Industry Computer Software
Experience
Onshore Outsourcing March 2014 - Present
Onshore Outsourcing November 2012 - February 2014
Onshore Outsourcing August 2012 - November 2012
Onshore Outsourcing May 2012 - July 2012
Alorica October 2009 - March 2010
Alorica June 2008 - September 2009
Skills
Customer Service, English, Windows, Research, HTML, Strategic Planning, C#, ASP.NET, JavaScript, jQuery, Microsoft SQL Server, SQL, Troubleshooting, IIS, Access, Databases, Java, Programming, Windows 7, Visual Basic, VB.NET, Visual Studio, Operating Systems, Apache, Software Documentation, Windows Server
Education
Kansas State University
Onshore Outsourcing March 2014 - Present
Onshore Outsourcing November 2012 - February 2014
Onshore Outsourcing August 2012 - November 2012
Onshore Outsourcing May 2012 - July 2012
Alorica October 2009 - March 2010
Alorica June 2008 - September 2009
Skills
Customer Service, English, Windows, Research, HTML, Strategic Planning, C#, ASP.NET, JavaScript, jQuery, Microsoft SQL Server, SQL, Troubleshooting, IIS, Access, Databases, Java, Programming, Windows 7, Visual Basic, VB.NET, Visual Studio, Operating Systems, Apache, Software Documentation, Windows Server
Education
Kansas State University
Sara Madison's Alorica Experience October 2010 - Present
Job Team Developer at Alorica
Industry Information Technology and Services
Experience
Alorica October 2010 - Present
Dollar General September 2009 - October 2010
Education
Ivy Tech Community College
Associate's degree, Surgical Technology/Technologist
Alorica October 2010 - Present
Dollar General September 2009 - October 2010
Education
Ivy Tech Community College
Associate's degree, Surgical Technology/Technologist
Roberta Green's Alorica Experience January 2012 - March 2012
Job customer service at Wal Mart
Industry Retail
Experience
Wal Mart November 2011 - Present
Alorica January 2012 - March 2012
Allied Waste March 2010 - December 2011
Skills
Customer Satisfaction, Sales, Cash Flow, Stock Management, Market Analysis, Setting Priorities, Resets, Retail Displays, Supervisory Experience, Train New Employees, Microsoft Office, Microsoft Word, PowerPoint, Child Protective..., Teaching English as a..., Speech Coaching, Theatre, Telephone Skills
Education
Indiana State University 1975 — 1977
Master of Arts (M.A.), Teaching English as a Second or Foreign Language/ESL Language Instructor
Purdue University 1968 — 1972
English/Language Arts Teacher Education
Wal Mart November 2011 - Present
Alorica January 2012 - March 2012
Allied Waste March 2010 - December 2011
Skills
Customer Satisfaction, Sales, Cash Flow, Stock Management, Market Analysis, Setting Priorities, Resets, Retail Displays, Supervisory Experience, Train New Employees, Microsoft Office, Microsoft Word, PowerPoint, Child Protective..., Teaching English as a..., Speech Coaching, Theatre, Telephone Skills
Education
Indiana State University 1975 — 1977
Master of Arts (M.A.), Teaching English as a Second or Foreign Language/ESL Language Instructor
Purdue University 1968 — 1972
English/Language Arts Teacher Education
Irais Vargas's Alorica Experience October 2009 - June 2010
Job Utilities Professional
Industry Utilities
Experience
El Paso Electric Company 2010 - 2011
Alorica October 2009 - June 2010
Supreme Lending March 2009 - May 2010
Language Line Interpreters April 2009 - September 2009
Telerx September 2007 - August 2008
Cappettos Italian Restaurant June 2005 - October 2007
Skills
Microsoft Office, QuickBooks
Education
Kaplan University 2010 — 2013
Bachelor's degree, Psychology
Ysleta High School 2000 — 2004
El Paso Electric Company 2010 - 2011
Alorica October 2009 - June 2010
Supreme Lending March 2009 - May 2010
Language Line Interpreters April 2009 - September 2009
Telerx September 2007 - August 2008
Cappettos Italian Restaurant June 2005 - October 2007
Skills
Microsoft Office, QuickBooks
Education
Kaplan University 2010 — 2013
Bachelor's degree, Psychology
Ysleta High School 2000 — 2004
Jonay Griffin's Alorica Experience February 2010 - July 2010
Job Attended ITT Technical InstituteGreenville
Industry
Experience
Spinx October 2010 - June 2012
Alorica February 2010 - July 2010
Dial America September 2009 - January 2010
The Greenville News January 2008 - June 2009
Skills
50 WPM, Excellent Customer..., Wonderful Team Player, Detailed Oriented
Education
ITT Technical Institute-Greenville 2010 — 2012
Associate's degree, Criminal Justice
Wade Hampton High School 2004 — 2007
Spinx October 2010 - June 2012
Alorica February 2010 - July 2010
Dial America September 2009 - January 2010
The Greenville News January 2008 - June 2009
Skills
50 WPM, Excellent Customer..., Wonderful Team Player, Detailed Oriented
Education
ITT Technical Institute-Greenville 2010 — 2012
Associate's degree, Criminal Justice
Wade Hampton High School 2004 — 2007
Jessica Rolfe's Alorica Experience April 2011 - Present
Job WFM Scheduling and Planning Manager at Alorica
Industry Telecommunications
Experience
Alorica April 2011 - Present
Sitel July 2005 - April 2011
Skills
Workforce Management, eWFM, Contact Centers, Call Center, IEX, Call Centers, Outsourcing, Customer Experience, ACD, Call Center Development, Avaya, Inbound Marketing, Telemarketing
Education
Iowa Western Community College 2005 — 2008
Bachelor of Applied Science (B.A.Sc.), Criminal Justice/Law Enforcement Administration, 3.75
Alorica April 2011 - Present
Sitel July 2005 - April 2011
Skills
Workforce Management, eWFM, Contact Centers, Call Center, IEX, Call Centers, Outsourcing, Customer Experience, ACD, Call Center Development, Avaya, Inbound Marketing, Telemarketing
Education
Iowa Western Community College 2005 — 2008
Bachelor of Applied Science (B.A.Sc.), Criminal Justice/Law Enforcement Administration, 3.75
Sterling May's Alorica Experience September 2014 - Present
Job Software Developer
Industry Information Technology and Services
Experience
Alorica September 2014 - Present
Education
ITT Technical Institute-Murray 2014 — 2016
Software Development
Alorica September 2014 - Present
Education
ITT Technical Institute-Murray 2014 — 2016
Software Development
Daniel Spachek's Alorica Experience June 2009 - March 2010
Job Community Health Coordinator
Industry Mental Health Care
Experience
Peace Corps 2010 - 2012
Alorica June 2009 - March 2010
Skills
Community Outreach, Community Development, Youth Development, Non-profits, Social Networking, Microsoft Excel, Microsoft Word, PowerPoint, Communication Skills, Flexibility, Adaptability, Cultural Awareness, Patience, Problem Solving, Time Management, Dedication to..., Health Education, Outstanding..., Volunteer Management, Reproductive Health, HIV prevention, Nonprofits, International..., Public Health Education
Education
Kansas State University 2005 — 2010
Bachelor of Science (B.S.), Psychology
Peace Corps 2010 - 2012
Alorica June 2009 - March 2010
Skills
Community Outreach, Community Development, Youth Development, Non-profits, Social Networking, Microsoft Excel, Microsoft Word, PowerPoint, Communication Skills, Flexibility, Adaptability, Cultural Awareness, Patience, Problem Solving, Time Management, Dedication to..., Health Education, Outstanding..., Volunteer Management, Reproductive Health, HIV prevention, Nonprofits, International..., Public Health Education
Education
Kansas State University 2005 — 2010
Bachelor of Science (B.S.), Psychology
Lola Harris's Alorica Experience August 2009 - December 2009
Job Assurance Staff at Ernst & Young, LLC
Industry Accounting
Experience
EY July 2015 - Present
Indiana CPA Society October 2013 - Present
CNO Financial Group January 2013 - July 2015
EY January 2014 - March 2014
Wal-Mart November 2011 - December 2013
IUPUI OTEAM First Year Seminars August 2012 - May 2013
21st Century Scholars Success Program January 2012 - May 2013
Industrial Federal Credit Union April 2011 - September 2011
Alorica August 2009 - December 2009
Skills
Leadership, Analytics, Critical Thinking, Accounting, Personal Development, Innovation, Intuitiveness, Internal Audit, Sox Compliance, Investigation, Objectivity, Resolving Issues, Highly resourceful, Knowledge-hungry Learner, Sarbanes-Oxley Act, GAAP, Customer Service, Internal Controls, Data Analysis, Auditing
Education
Indiana University - Kelley School of Business 2011 — 2015
Bachelor’s Degree, Accounting, Minor: Criminal Justice, 3.3/4.0
EY July 2015 - Present
Indiana CPA Society October 2013 - Present
CNO Financial Group January 2013 - July 2015
EY January 2014 - March 2014
Wal-Mart November 2011 - December 2013
IUPUI OTEAM First Year Seminars August 2012 - May 2013
21st Century Scholars Success Program January 2012 - May 2013
Industrial Federal Credit Union April 2011 - September 2011
Alorica August 2009 - December 2009
Skills
Leadership, Analytics, Critical Thinking, Accounting, Personal Development, Innovation, Intuitiveness, Internal Audit, Sox Compliance, Investigation, Objectivity, Resolving Issues, Highly resourceful, Knowledge-hungry Learner, Sarbanes-Oxley Act, GAAP, Customer Service, Internal Controls, Data Analysis, Auditing
Education
Indiana University - Kelley School of Business 2011 — 2015
Bachelor’s Degree, Accounting, Minor: Criminal Justice, 3.3/4.0
Josh Weimer's Alorica Experience June 2010 - February 2011
Job
Industry Computer Networking
Experience
Alorica June 2010 - February 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Windows
Education
Ivy Tech Community College 2006 — 2014
Associate of Science (A.S.), System, Networking, and LAN/WAN Management/Manager
Alorica June 2010 - February 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Windows
Education
Ivy Tech Community College 2006 — 2014
Associate of Science (A.S.), System, Networking, and LAN/WAN Management/Manager
Ann Custance's Alorica Experience 2012 - 2012
Job Telecommunications Professional
Industry Telecommunications
Experience
alorica 2012 - 2012
Citizens Action Coalition January 2011 - December 2011
St Vincent's Health January 2008 - May 2009
Skills
Healthcare, BLS, Patient Safety
Education
Ivy Tech Community College
Respiratory Care Therapy/Therapist
alorica 2012 - 2012
Citizens Action Coalition January 2011 - December 2011
St Vincent's Health January 2008 - May 2009
Skills
Healthcare, BLS, Patient Safety
Education
Ivy Tech Community College
Respiratory Care Therapy/Therapist
Jacob Rowell's Alorica Experience June 2015 - Present
Job IT Workstudy at ITT Technical Institute
Industry Hospital & Health Care
Experience
Alorica June 2015 - Present
ITT Technical Institute September 2013 - March 2015
INHS 2013 - 2013
Skills
Troubleshooting, Computer Repair, Computer Science, Computer Security, Computer Hardware, SCCM, Laptops, Printers, Computer Maintenance, Windows Vista, Software Installation, Technical Support, Windows 7, Wireless Networking, Windows XP, Customer Service, Windows Server, Microsoft Office, Networking, Microsoft Word, Windows, Active Directory, Operating Systems, Hardware, Microsoft Excel
Education
ITT Technical Institute-Spokane Valley 2011 — 2015
Associate of Arts and Sciences (AAS), Network and System Administration/Administrator
Walla Walla Community College 2008 — 2010
Associate of Arts and Sciences (A.A.S.), Diesel Mechanics Technology/Technician
Alorica June 2015 - Present
ITT Technical Institute September 2013 - March 2015
INHS 2013 - 2013
Skills
Troubleshooting, Computer Repair, Computer Science, Computer Security, Computer Hardware, SCCM, Laptops, Printers, Computer Maintenance, Windows Vista, Software Installation, Technical Support, Windows 7, Wireless Networking, Windows XP, Customer Service, Windows Server, Microsoft Office, Networking, Microsoft Word, Windows, Active Directory, Operating Systems, Hardware, Microsoft Excel
Education
ITT Technical Institute-Spokane Valley 2011 — 2015
Associate of Arts and Sciences (AAS), Network and System Administration/Administrator
Walla Walla Community College 2008 — 2010
Associate of Arts and Sciences (A.A.S.), Diesel Mechanics Technology/Technician
Tom Bekavac's Alorica Experience 2004 - 2015
Job Acting, Musical, Theater Educator at Penn Trafford High School
Industry Music
Experience
Alorica 2004 - 2015
Penn Trafford High School January 1976 - May 2014
Roy King & Associated January 1985 - May 1988
Kennywood Entertainment April 1980 - August 1987
Skills
Microsoft Office, Theatre, Musical Theatre, Customer Service, Acting, Social Media, Management, Teaching, PowerPoint, Microsoft Excel, Six Sigma, Statistical Data..., Music Theory, Composition, Music, Music Production, Music Education
Education
Indiana University of Pennsylvania 1980 — 1987
Bachelor of Education (BEd), Music
Alorica 2004 - 2015
Penn Trafford High School January 1976 - May 2014
Roy King & Associated January 1985 - May 1988
Kennywood Entertainment April 1980 - August 1987
Skills
Microsoft Office, Theatre, Musical Theatre, Customer Service, Acting, Social Media, Management, Teaching, PowerPoint, Microsoft Excel, Six Sigma, Statistical Data..., Music Theory, Composition, Music, Music Production, Music Education
Education
Indiana University of Pennsylvania 1980 — 1987
Bachelor of Education (BEd), Music
Tyrone Cutler's Alorica Experience September 2014 - March 2015
Job Student at Johnson & Wales UniversityFlorida
Industry Retail
Experience
Forever 21 May 2015 - Present
Alorica September 2014 - March 2015
Jersey City Department of Recreation June 2012 - August 2012
Skills
PowerPoint, Microsoft Excel, Microsoft Office, Customer Service, Visual Merchandising, Merchandising, Online Social Networking, Teamwork, Time Management, Sales, Customer Satisfaction, Data Entry, Microsoft Word
Education
Johnson & Wales University-Florida 2013 — 2017
Bachelor of Science (BS), Fashion Merchandising
Forever 21 May 2015 - Present
Alorica September 2014 - March 2015
Jersey City Department of Recreation June 2012 - August 2012
Skills
PowerPoint, Microsoft Excel, Microsoft Office, Customer Service, Visual Merchandising, Merchandising, Online Social Networking, Teamwork, Time Management, Sales, Customer Satisfaction, Data Entry, Microsoft Word
Education
Johnson & Wales University-Florida 2013 — 2017
Bachelor of Science (BS), Fashion Merchandising
Michael Wollin's Alorica Experience August 2012 - November 2012
Job Industrial Maintenance Technician
Industry Electrical/Electronic Manufacturing
Experience
Alma Foods LLC November 2014 - January 2015
The Home Depot February 2014 - November 2014
Camp Tomah Shinga May 2013 - July 2013
Manning Music December 2012 - June 2013
Dillons December 2012 - April 2013
Alorica August 2012 - November 2012
Skills
Electrical..., Pneumatics, Electrical Controls, PLC Programming, Process Control, Preventive Maintenance, Equipment Maintenance, Wiring Diagrams, Electrical Maintenance, Hydraulic Systems, First Aid, CPR Certified, Microsoft Office, Troubleshooting
Education
Washburn Institute of Technology 2013 — 2013
Certification, Advanced Systems Technology
Washburn University 2011 — 2012
Mathematics (Secondary Education)
Kansas State University 2009 — 2010
Physics
Seaman High School 2006 — 2009
Alma Foods LLC November 2014 - January 2015
The Home Depot February 2014 - November 2014
Camp Tomah Shinga May 2013 - July 2013
Manning Music December 2012 - June 2013
Dillons December 2012 - April 2013
Alorica August 2012 - November 2012
Skills
Electrical..., Pneumatics, Electrical Controls, PLC Programming, Process Control, Preventive Maintenance, Equipment Maintenance, Wiring Diagrams, Electrical Maintenance, Hydraulic Systems, First Aid, CPR Certified, Microsoft Office, Troubleshooting
Education
Washburn Institute of Technology 2013 — 2013
Certification, Advanced Systems Technology
Washburn University 2011 — 2012
Mathematics (Secondary Education)
Kansas State University 2009 — 2010
Physics
Seaman High School 2006 — 2009
Kay Stanley's Alorica Experience December 2006 - September 2010
Job Software Quality Analyst at CivicPlus
Industry Information Technology and Services
Andrew Swisher's Alorica Experience August 2007 - May 2009
Job
Industry
Experience
Flint Hills Job Corp August 2013 - August 2014
Jody O'Malley May 2009 - August 2009
Alorica August 2007 - May 2009
Education
Kansas State University 2010 — 2014
Bachelor's Degree, Social Work, Core GPA 3.625
Flint Hills Job Corp August 2013 - August 2014
Jody O'Malley May 2009 - August 2009
Alorica August 2007 - May 2009
Education
Kansas State University 2010 — 2014
Bachelor's Degree, Social Work, Core GPA 3.625
Ryan Nesbitt's Alorica Experience April 2014 - September 2014
Job Student at ITT Technical InstituteMurray
Industry Information Technology and Services
Experience
Alorica April 2014 - September 2014
Education
ITT Technical Institute-Murray 2015 — 2017
Software Development
Olympus High School 2010 — 2013
High School
Alorica April 2014 - September 2014
Education
ITT Technical Institute-Murray 2015 — 2017
Software Development
Olympus High School 2010 — 2013
High School
Vincent Gannon's Alorica Experience March 2015 - April 2015
Job Telecommunications Professional
Industry Telecommunications
Experience
Technology Integration Group June 2015 - Present
Volt April 2015 - May 2015
Alorica March 2015 - April 2015
Fleetgistics July 2014 - October 2014
Fleetgistics August 2013 - July 2014
Bob's of Milford April 2013 - July 2013
Dollar Tree Stores October 2012 - April 2013
Edible Arrangements October 2011 - February 2012
Independant Volunteer Service May 2009 - October 2011
Cablevision December 2007 - May 2009
Skills
TCP/IP, Windows 7, Windows XP, Windows Server, Windows Vista, Windows 8, Active Directory..., Mac OS, Microsoft Excel, Microsoft Office, Microsoft Word, Outlook, Outlook Express, Apple Mail Client, IP Networking, Computer Hardware..., Remote Troubleshooting, Internet Troubleshooting, Troubleshooting
Education
Today's Tec 2007 — 2008
Master Administrator Track
Johnson State College 2002 — 2003
Computer Science
Xavier High School 1998 — 2002
High School, Colege Prep
Technology Integration Group June 2015 - Present
Volt April 2015 - May 2015
Alorica March 2015 - April 2015
Fleetgistics July 2014 - October 2014
Fleetgistics August 2013 - July 2014
Bob's of Milford April 2013 - July 2013
Dollar Tree Stores October 2012 - April 2013
Edible Arrangements October 2011 - February 2012
Independant Volunteer Service May 2009 - October 2011
Cablevision December 2007 - May 2009
Skills
TCP/IP, Windows 7, Windows XP, Windows Server, Windows Vista, Windows 8, Active Directory..., Mac OS, Microsoft Excel, Microsoft Office, Microsoft Word, Outlook, Outlook Express, Apple Mail Client, IP Networking, Computer Hardware..., Remote Troubleshooting, Internet Troubleshooting, Troubleshooting
Education
Today's Tec 2007 — 2008
Master Administrator Track
Johnson State College 2002 — 2003
Computer Science
Xavier High School 1998 — 2002
High School, Colege Prep
Deloitte
PwC
Ernst & Young
Walgreens
Procter & Gamble
KPMG
PricewaterhouseCoopers
EY