Alta Resources
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Alta Resources Employees
Teefury.com May 2015 - August 2015
Painting & Vino L.A. June 2014 - January 2015
Everything But Water May 2013 - January 2015
Alta Resources August 2011 - April 2013
Skills
Adobe Creative Suite, Digital Illustration, Vector Illustration, Photoshop, Illustrator, Customer Service, Leadership, PowerPoint, Sales, Microsoft Office, Social Media, Retail, Customer Satisfaction, InDesign
Education
California State University-Fullerton 2010 — 2015
Bachelor of Fine Arts (B.F.A.), Illustration
Neiman Marcus June 2014 - Present
Localite LA January 2015 - September 2015
Alta Resources September 2008 - August 2013
Skills
Customer Service, Call Centers, Customer Satisfaction, Outlook, Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Time Management, Data Entry, Public Speaking, Social Media, Sales, Customer Experience, Social Networking, Facebook, Teamwork, Event Planning, Public Relations, Customer Retention, Communication
Education
California State University-Northridge 2013 — 2015
Bachelor of Arts (BA), Communication Studies
Cypress College 2009 — 2013
Associate of Arts (AA), Social and Behavioral Science
Trump Card August 2014 - Present
Alta Resources June 2013 - August 2014
Skills
Citrix, Microsoft Office 2007, PowerPoint, Microsoft Word, Customer Experience, Customer Retention, Customer Service, Call Centers, Communication, Technical Support, Customer Satisfaction, Time Management, Data Entry, Windows 7, Troubleshooting, Teamwork, Sales, Microsoft Office
Education
California State University-Fullerton 2013 — 2014
Bachelor's Degree, Psychology/Gerontology
Direct Supply April 2013 - Present
Avada Audiology April 2012 - April 2013
Ada Products February 2011 - April 2012
Alta Resources August 2010 - February 2011
Skills
Cold Calling, Account Management, Sales, Healthcare, Direct Sales, Sales Operations, New Business Development, Sales Process, Cross-functional Team..., Salesforce.com, Selling, Sales Presentations, Sales Management, Customer Service, Medical Devices
Education
Arizona State University 2006 — 2010
Bachelors of Science, Speech and Hearing Sciences
Jostens January 2012 - Present
Affinity Health System November 2010 - December 2010
Alta Resources October 2009 - October 2010
Sears Holdings/Kmart June 2003 - February 2009
Shopko Stores, Inc. April 1998 - May 2003
Humana June 1994 - March 1998
NovaCare March 1993 - June 1994
Geisinger Health System March 1991 - March 1993
Schneider National 1989 - 1990
Decor Products, Inc. December 1987 - March 1989
Skills
Full-cycle Recruiting, Conducting Interviews, College Recruiting, Applicant Tracking..., Recruiting, Technical Recruiting, Sourcing, Interviews, Human Resources, Employee Relations, Performance Management, Training, Leadership, Temporary Placement, Management, Change Management, Talent Management, Contract Recruitment, Screening Resumes, Consulting, Employer Branding, Onboarding, Customer Service, Hiring, Leadership Development, Project Planning, Social Networking, Team Building, Job Fairs, Talent Acquisition, Account Management, Taleo, Cold Calling, Job Descriptions, Sales, HRIS, New Hire Orientations, Retail, Coaching, Healthcare, Internet Recruiting, Contract Negotiation, PeopleSoft, Deferred Compensation, Personnel Management, Temporary Staffing, Staff Development
Education
Ferris State University 1984 — 1987
BS Business, Human Resources Management/Industrial Relations
Menominee High 1975 — 1979
HS Diploma, Business/Commerce, General
True Vision Enterprises Inc. May 2010 - Present
Alta Resources February 2007 - April 2010
Windsor Fashions February 2006 - February 2007
Skills
Candidate Generation, Networking, Enterprise Social..., Talent Acquisition, Screening Resumes, College Recruiting, Project Management, Market Analysis, Sales, Recruiter Training, Lead Generation, Public Speaking, Market Research, Retail, Job Postings, Customer Service, Brand Development, Press Releases, Interviews, Temporary Placement, Recruiters, Sourcing, Social Media Marketing, Recruiting, Social Media, Advertising, Training, Marketing, Management, Social Networking, Marketing Strategy
Education
California State University-Long Beach 2005 — 2013
Bachelor of Arts (BA), English Literature
24 Hour Fitness October 2013 - Present
YMCA of Greater Houston October 2012 - August 2013
Alta Resources April 2010 - August 2012
City of Walnut, Parks and Recreation August 2004 - June 2010
Skills
Call Centers, Training, Personal Training, Customer Service, Call Center, Coaching, Customer Satisfaction, Customer Experience, Leadership, Microsoft Office, Program Management
Education
Dickinson State University 2007 — 2009
Bachelor of Applied Science (B.A.Sc.), Kinesiology and Exercise Science
Mt. San Antonio College 2004 — 2007
Associate of Arts (A.A.)
Northwestern Mutual March 2015 - Present
Riverwest Food Pantry December 2014 - February 2015
Marquette University August 2014 - January 2015
RR Donnelley March 2014 - August 2014
Tosca Ltd October 2013 - January 2014
Alta Resources July 2013 - October 2013
National Park Service May 2012 - August 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Data Entry, Human Resources, Recruiting, Training
Education
Evangel University 2009 — 2013
Bachelor of Arts (BA), International Studies, Social Science
FMC Technologies March 2009 - Present
EMC November 2007 - March 2009
Sungard February 2006 - November 2007
Experian November 2005 - January 2006
Alta Resources 2002 - 2005
Northrop Grumman Corporation December 1999 - May 2002
International Trading Co August 1998 - December 1999
Skills
IT Security Best..., Cyber-security, Network Security, Cyber Operations, Enterprise Architecture, IT Security Policies &..., Active Directory, IT Security Policies, Cyber Defense, System Administration, Troubleshooting, Microsoft Exchange, Enterprise Software, Data Center, Disaster Recovery, Virtualization, Management, Windows Server, ITIL, Microsoft Technologies, VMware, SharePoint, Cloud Computing, Security, Information Technology, Servers, Infrastructure, Architecture, IT Management, Technical Support, System Deployment, Leadership, Integration, Systems Engineering, Account Management, IT Service Management, Citrix, Cisco Technologies, Hyper-V, DNS, VMware ESX, Windows, SAN, IT Strategy, Project Planning, Business Continuity, Storage, Network Administration, Operating Systems, Litigation Support
Education
California State Polytechnic University-Pomona 1997 — 1999
B.S. in Business Administration, Computer Information Systems (Track: Telecommunication)
Fullerton College 1995 — 1997
A.A., Business Administration
SC Fuels December 2014 - Present
The Party Staff Inc. December 2014 - Present
Dex Media, Inc. February 2013 - August 2013
SuperMedia LLC February 2010 - February 2013
SuperMedia LLC July 2008 - August 2010
Verizon Information Services / Idearc Media November 2003 - June 2008
Alta Resources 2000 - 2003
TMW Marketing (Alta Resources) March 1996 - March 1997
Skills
Creative Writing, Technical Writing, Training Delivery, Troubleshooting, Research, Training, Search Advertising, Online Advertising, Process Improvement, SEM, Salesforce.com, Social Media Marketing, CRM, Digital Marketing, Organic Search, Digital Media, Account Management, Google Adwords, Leadership, Management, Mobile Marketing, SEO, Customer Retention, Marketing, Social Media, Customer Service, Online Marketing, Local Search, PPC, Program Management, Customer Acquisition
Education
California State University-Fullerton 1997 — 2000
Bachelor of Arts (BA), Criminal Justice
Fullerton College 1995 — 1997
Car Champs April 2013 - October 2013
Alta Resources June 2011 - April 2013
Better Options Insurance Services June 2011 - January 2012
Plak Smacker Dental Supply June 2010 - January 2011
Supercuts November 2008 - June 2010
Target August 2007 - February 2008
Abercrombie January 2007 - August 2007
Skills
Time Management, Management, Data Entry, Customer Service, Customer Satisfaction, Call Centers, Sales, Outlook, Customer Retention, Operations Management, Process Improvement
Education
California State University-Fullerton 2007 — 2012
Jurupa Valley High School
High School
Alta Resources July 2011 - April 2013
CBS Radio 2013 - 2013
New York & Company May 2008 - July 2011
Skills
Public Relations, Event Coordinator, Interviews, Report Writing, Social Media, Management, Quality Assurance, InDesign, iMovie, Salesforce.com, WordPress, Sales, Time Management, Microsoft Word, Notation
Education
California State Polytechnic University-Pomona 2008 — 2013
Bachelor of Science (B.S.), Communications- Public Relations
Kimberly-Clark May 2015 - Present
Alta Resources September 2014 - April 2015
West Corporation June 2001 - September 2014
Nextsoft Inc July 1999 - June 2001
Harley-Davidson Motor Company May 1990 - February 1999
Skills
Customer Service, Customer Satisfaction, Training, Sales, Cross-functional Team..., Management, Healthcare, Sales Operations, Leadership, Strategic Planning, Account Management, Selling, Sales Process, Pricing, Direct Sales, Marketing Strategy, Team Building, Sales Management
Education
Cardinal Stritch University
Associate, Business Administration
Cardinal Stritch University
Bachelors, Business Management
Cardinal Stritch University
Certificate, Human Resource
Cardinal Stritch University
Certificate, Sales and Marketing
Alta Resources June 2013 - Present
Alta Resources September 2012 - June 2013
Stafflogix August 2009 - August 2012
Beloit College July 2008 - May 2009
Skills
Spanish, Research, Public Speaking, English, Project Coordination, Microsoft Office, Team Leadership
Education
Beloit College 2004 — 2009
B.A., Anthropology, Spanish
Appleton North High School 2000 — 2004
Diploma, General
Hudson Jeans September 2015 - Present
Youngs Market Company August 2013 - September 2015
Alta Resources 2007 - 2013
Skills
Training, Customer Service, Process Improvement, Call Centers, Time Management, Account Management, Sales Management, Social Media, Microsoft Excel, Retail
Education
California State University-Long Beach 2012 — 2013
Bachelor of Arts (B.A.), Communication Studies
Brenner & Brenner Group LLC September 2015 - Present
Paul T Brenner Consulting February 2015 - September 2015
Alta Resources June 2014 - February 2015
Verizon Wireless December 2007 - January 2014
Verizon Wireless January 2000 - December 2007
AirTouch Cellular (a.k.a. Verizon Wireless) 1995 - 2000
PacTel Cellular (a.k.a. Verizon Wireless) 1994 - 1995
PacTel Cellular (a.k.a. Verizon Wireless) 1993 - 1994
PacTel Cellular (a.k.a. Verizon Wireless) August 1991 - January 1992
Marriott International 1986 - 1989
Skills
Call Centers, Leadership, Customer Satisfaction, Customer Retention, Management, Telecommunications, Customer Experience, Wireless, Customer Service, Process Improvement, Time Management, Sales, Sales Operations, Account Management, Cross-functional Team..., Training, Strategic Financial..., Financial Planning, Life Coaching, Employee Turnover, Absenteeism, Profit Maximization, Employee Engagement, Employee Relations
Education
Life Coach Institute of Orange County 2015 — 2015
Certified Professional Life Coach, Life Coach
Diablo Valley College 1990 — 1990
Certificate, Accounting, 4.0 GPA
Salem State University 1981 — 1985
Bachelor of Science (B.S.), Geography
Lexington High School 1976 — 1979
College Prep
Acacia Executive Services January 2013 - Present
CET Domain, INC September 2011 - October 2012
Alta Resources November 2009 - August 2010
Skills
Data Entry, Customer Service, Microsoft Office, Photoshop, Marketing, Software Documentation, E-commerce, Customer Support, Management, Administrative Work, File Management, Secretarial Skills, Service Coordination, Graphic Design, Digital Illustration
Education
Mt. San Antonio College 2007 — 2014
Fine and Studio Arts
California State University-Long Beach 2005 — 2007
Graphic Design
Heartstrings Counseling December 2014 - Present
Sacramento Yoga Center November 2014 - Present
The Mindful Center for Individual, Couple, and Family Therapy May 2014 - August 2014
Phoenix House 2012 - 2013
Alta Resources 2010 - 2011
Skills
Program Development, Mental Health, Community Outreach, Psychotherapy, Nonprofits, Psychology, Counseling Psychology, Treatment, Social Services, Mental Health Counseling, Group Therapy, Crisis Intervention, Adolescents, Family Therapy, Motivational...
Education
Alliant International University-Sacramento 2013 — 2016
Doctor of Psychology, Psy.D, Couple and Family Therapy
Alliant International University-Irvine 2011 — 2013
Master of Arts (M.A.), Couple and Family Therapy
UC Berkeley 2006 — 2010
Bachelor of Arts (B.A.), History
Rosary
Alta Resources May 2014 - Present
Education
Ashford University 2012 — 2017
Criminal justice, Criminal Justice and Corrections
Alta Resources September 2014 - Present
Georgian Foundation for Strategic and International Studies (GFSIS) May 2013 - Present
GC Business and Financial Services August 2010 - August 2012
Africa Business Contact March 2008 - March 2010
Celtel Nigerian Limited February 2004 - March 2008
The International Foundation for Enterprenueral Education (IFEE) November 2004 - May 2007
Skills
Globalization, International..., Sustainability, Risk Assessment, Qualitative Research, Market Research, Program Management, Microsoft Office, Customer Service, Microsoft Word, Microsoft Excel, PowerPoint, Research, Policy, Project Management
Education
Chapman University 2012 — 2014
Master's degree, International/Global Studies
University of Jos 1997 — 2002
Bachelor's degree, Political Science
Federal Government college Ilorin
A Wireless - Verizon Wireless Premium Retailer June 2013 - Present
Alta Resources October 2011 - July 2013
RGIS April 2007 - June 2013
Cadre Staffing Inc. (O/A Cadre) September 2011 - October 2011
Cadre Staffing Inc. (O/A Cadre) January 2011 - September 2011
Skills
Customer Service, Sales, Customer Experience, Access, Payroll, Data Entry, Company Secretarial, Clerical Duties, Databases, Filing, 10 Key, Auditing, Accounting, Spreadsheets, Office Management, Administrative..., Financial Reporting, Clerical Skills, Expenses, Office Equipment, Cash Flow, Office Administration, Telephone Skills, Sales Management, Business, Inventory Management, Inventory Control, Team Building, Microsoft Office, Customer Satisfaction
Education
Bay de Noc Community College 2003 — 2006
Associates Degree, Business Administration
Bay de Noc Community College 2003 — 2005
Associates Degree, Accounting/Computer Specialist
East Valley Community Health Center May 2014 - Present
Alta Resources May 2013 - Present
East Valley Community Health Center March 2014 - April 2014
Alta Resources August 2012 - April 2013
Balaji Trading, Inc. November 2010 - March 2012
Education
East San Gabriel Valley Regional Occupational Program 2013 — 2014
Medical/Clinical Assistant
eSilicon December 2013 - Present
Alta Resources June 2013 - December 2013
iBank January 2013 - June 2013
Aflac January 2013 - March 2013
Board of Education, Garvey School District-Janet Chin August 2011 - December 2011
Office of the Governor, Arnold Schwarzenegger August 2009 - June 2010
Skills
Recruiting, Interviews, Human Resources, Advertising, Applicant Tracking..., Talent Acquisition, Internet Recruiting, Sourcing, Training, Leadership Development, Leadership, Onboarding, Time Management, Public Speaking, HRIS
Education
California State University-Long Beach 2011 — 2013
Master of Arts (M.A.), Political Science
University of California, Riverside 2006 — 2010
Bachelor of Arts (B.A.), Political Science/Law & Society
Univers Workplace Solutions October 2012 - Present
Alta Resources September 2006 - September 2011
Mervyns March 2005 - September 2006
Skills
Customer Service, Sales, Sports Coaching, Public Speaking, Great Motivator, Employee Benefits, Time Management, Training, Insurance
Education
Cal State Fullerton 2006 — 2011
Bachelor of Science (B.S.), Kinesiology and Exercise Science
Premier Community Bank September 2015 - Present
Winneconne Area Chamber of Commerce March 2014 - Present
Jax & Badgey's Go Fetch, LLC October 2014 - Present
Biggar's Supper Club May 2013 - Present
AnchorBank January 2014 - September 2015
Alta Resources August 2013 - January 2014
Concordia University, St. Paul April 2012 - May 2013
The Home Depot May 2012 - August 2012
Catered by Colette January 2011 - December 2011
Sittercity June 2008 - October 2011
Skills
XSOL Certification, Microsoft Office, Video Editing, Database Design, Microsoft Excel, Social Media, Leadership, Teaching, Public Speaking, Customer Service, Advertising, Coaching, Teamwork, PowerPoint, Facebook, Microsoft Word, Communication
Education
Concordia University-St. Paul 2011 — 2013
Bachelor of Arts (B.A.), Business Administration and Management, 3.8
Alta Resources September 2013 - Present
Vida Network Radio Station January 2010 - January 2012
Florida Blue November 2004 - February 2009
Skills
Sales Management, Customer Service, Microsoft Excel, Account Management, Microsoft Office, Life Insurance, Team Building, Term Life Insurance, Disability Insurance, Microsoft Word, Process Improvement, Recruiting, Insurance, General Insurance, Whole Life, Health Insurance, Strategic Planning, New Business Development, Team Leadership, Property & Casualty..., Utilizing technology to..., Proficient in account..., Manage forecast..., Maintain competitive..., Fiscal responsibility..., Ability to demonstrate...
Education
Edison Community College 2010 — 2014
AA in Business and Administration, Business
Universidad APEC 1989 — 1992
Bachelor of Commerce (B.Com.), Business, Management, Marketing, and Related Support Services
Pierce Manufacturing December 2014 - Present
Pierce Manufacturing October 2013 - December 2014
SunSeekers by Rosie August 2012 - August 2014
Alta Resources May 2013 - September 2013
Silver Coach June 2010 - August 2012
Rainbow Valley Rides, Inc. May 2005 - August 2012
Skills
Web Design, Negotiation, Logo Design, Product Design, Social Media Marketing, Product Marketing, International Business, Cross Functional..., Maintaining Strong..., Information Technology, Organized Multi-tasker, Highly motivated..., Online Media Management, Programming
Education
University of Wisconsin-Oshkosh 2010 — 2014
Interactive Web Management, International Business
Viessmann Academy on Sustainability 2014 — 2014
Viessmann Academy seminar, German Sustainability and Corporate Practices
Ningbo University 2013 — 2013
Study Abroad, International Business/Trade/Commerce
Alta Resources August 2013 - Present
Alta Resources October 2012 - August 2013
Alta Resources June 2011 - October 2012
Skills
Management, Customer Service, Microsoft Excel, Teamwork
Education
California State Polytechnic University-Pomona 2005 — 2010
Bachelor of Arts (BA), Liberal Arts and Sciences/Liberal Studies
Zenbu May 2014 - Present
The Besta Wan January 2014 - Present
The Counter May 2013 - December 2013
Pink Sugar PR December 2012 - May 2013
C.i. Fabrics December 2011 - December 2012
Alta Resources January 2008 - December 2011
Delco Electric Inc January 2010 - January 2011
Premier Landscaping January 2010 - July 2010
PMK-BNC January 2010 - June 2010
YMCA of Greater Whittier September 2008 - December 2009
Skills
Event Management, Event Planning, Press Releases, Data Entry, Customer Service, Microsoft Office, Sales, Administrative..., Entertainment, Supervisory Skills, Selling, Social Networking, Time Management, Facebook, Social Media, Microsoft Word, PowerPoint, Outlook, Microsoft Excel, Teamwork, Social Media Marketing, Marketing, Call Centers, Team Leadership, Telephone Skills, Phone Etiquette, Training, Customer Experience, Public Relations, Marketing Communications, Public Speaking, Management, Blogging, Creative Writing, Dance, Advertising, Account Management
Education
Cal State Fullerton 2011 — 2014
Bachelor's degree, Communication and Media Studies
Fullerton College 2007 — 2010
Associates, Liberal Studies; Communication Studies
Attentive Home Care August 2014 - Present
Alta Resources January 2011 - January 2011
Petco Animal Supplies January 2007 - January 2009
Tenet Health Systems January 2004 - January 2005
Hoag Hospital January 2001 - January 2002
Skills
EKG, Medical Terminology, Phlebotomy, BLS, EMR, Cpr Certified, Patient Education, Vital Signs, HIPAA
Education
Dr. Newar & Vaseema 2012 — 2012
Everest College 2011 — 2012
Everest College-Anaheim 2011 — 2012
Medical/Clinical Assistant
Huntington high school 1992 — 2006
diploma, General Studies
SarlEl Volunteers for Israel February 2013 - February 2013
The Gabriel Project Mumbai June 2012 - October 2012
Zions Bancorporation August 2011 - May 2012
US Congress October 2010 - December 2010
Houston Crisis Intervention Inc April 2010 - July 2010
Alta Resources April 2010 - July 2010
Lawrence University October 2007 - January 2010
Lawrence University October 2007 - June 2008
Skills
Spanish, Hebrew, Fundraising, LexisNexis, JSTOR, Capital IQ, Public Relations, Social Media, Politics, Public Policy
Education
Lawrence University 2007 — 2011
Bashelor of Arts, Double Major: Political Science and Philosophy
American University 2010 — 2010
Washington Semester, Contemporary Islam
Bellaire HS
Brown Chicken Brown Cow Gourmet April 2015 - Present
Alta Resources September 2011 - April 2015
Alta Resources July 2010 - September 2011
Skills
Leadership, Microsoft Office, Retail, Sales, Sales Management, Operations Management
Education
Ashworth University 2011 — 2014
Master of Business Administration (MBA), Marketing
UW-Oshkosh 2001 — 2005
Bachelor of Business Administration (BBA), Economics
APlus Interior Design and Remodeling December 2011 - October 2012
Alta Resources March 2008 - June 2011
IIDA Rockstar 2010 Haute Couture 10th annual fashion show March 2010 - April 2010
Rowland Unified School District March 2007 - January 2008
Orange County AmeriCorps Alliance October 2006 - June 2007
Skills
Photoshop, Microsoft Office, Word, Customer Service, PowerPoint, Outlook, Excel, Time Management, Customer Relations, Customer Satisfaction, Problem Solving, Event Planning, InDesign, Retail, Spanish, Adobe Creative Suite, Illustrator, Adobe Acrobat, Teamwork, Telephone Skills, Data Entry, Layout, Scheduling, Creative Problem Solving, MS Office Suite, Mac OS, Mentoring, Brochures, Sketching, Microsoft Excel
Education
California State University-Long Beach
Bachelor of Arts, Design
Target April 2014 - April 2015
Alta Resources September 2013 - April 2014
Target October 2012 - January 2013
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Photoshop, Social Media, Public Speaking, Teamwork, HTML, Java, Windows, AutoCAD, CPR Certified
Education
California State University-Long Beach 2012 — 2016
County of Los Angeles Department of Child & Family Services September 2014 - Present
C.A.R.E. Evaluators LLC. October 2013 - September 2014
Kid Zone May 2012 - September 2013
Alta Resources August 2008 - August 2010
Skills
Customer Service, Data Entry, Telephone Skills, Time Management, Filing, Childcare, Critical Thinking, Leadership, Training, Teamwork, Trapeze, Phone Etiquette, Supervisory Skills, Microsoft Excel, Early Childhood..., Child Development, Program Development, Internet Explorer, Customer Satisfaction, CPR Certified, Americans with..., First Aid, Computers, Microsoft Word, Community Outreach, Teaching, Staff Development, Early Childhood Literacy, Early Childhood..., Preschool, Parent Communication, Behavior Management, Youth Work, Healthcare Management, PeopleSoft, ADP ezLaborManager
Education
West Coast University 2013 — 2014
Master's Degree, Health/Health Care Administration/Management
California State University-Long Beach 2007 — 2012
Bachelor of Arts (B.A.), Child Development
Scripps Health August 2015 - Present
MemorialCare Health System November 2014 - August 2015
MemorialCare Health System September 2013 - November 2014
EVET Solutions August 2012 - September 2013
Q. Industries December 2010 - August 2012
Carney Educational Services June 2009 - May 2011
Alta Resources June 2010 - December 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Outlook, English, Photoshop, Windows, Teaching, Access, HIPAA, Social Networking, Time Management, SPSS, Cpr Certified, Customer Satisfaction, Process Improvement, Healthcare, Hospitals, Spanish, Teamwork, Leadership, Nonprofits, Data Entry, Public Speaking, Critical Thinking, Data Analysis, Epic Systems, Training, Event Planning, Team Leadership, Team Building, Strategic Planning, Staff Development, Social Media, Medical Terminology, Management, Leadership Development, Visio, Healthcare Management, Healthcare Information..., Health Information..., EMR, EHR, Community Outreach, Analysis, Healthcare Industry, Medicare
Education
California State University-Long Beach 2009 — 2013
Bachelor of Science (BS), Health/Health Care Administration/Management, Senior
United Information Technology (UIT) October 2009 - Present
UIT - United Information Technology January 2009 - Present
Verizon - Multilingual February 1980 - Present
Alta Resources September 2012 - October 2013
Experience Unlimited 2012 - 2012
CenturyLink 2011 - 2011
Verizon October 2004 - April 2009
Verizon Consumer West January 1999 - January 2004
Skills
Call Center, Customer Service, Team Building, Coaching, Problem Solving, Customer Satisfaction, Customer Relations, Troubleshooting, Staff Development, PowerPoint, Word, Process Improvement, Call Centers, Microsoft Excel, Supervisory Skills, Software Documentation, Strategic Planning, Analysis, Time Management, Telecommunications, Microsoft Word, Management, Change Management, Training, System Administration, Leadership, Inventory Management, Technical Training, Sales, Recruiting, Team Leadership, Project Management, Leadership Development, Program Management, Microsoft Office, Quality Assurance, Outlook, Customer Retention, Public Speaking, Teamwork, Budgets, Account Management, Project Planning, Vendor Management, Business Analysis, Access, Team Management, Employee Relations
Education
University of Redlands 1994 — 2002
Masters, Management
University of Redlands 1994 — 2002
Master of Arts, Management
Community Involvement
Bulldogs, Service
Crafton Hills College
Associate of Arts, Liberal Studies
University of Redlands
Bachelor of Science, Business and Management
Alta Resources July 2014 - Present
T-Mobile October 2008 - August 2012
24 Hour Fitness October 2005 - June 2008
Verizon Wireless indirect February 1997 - February 2005
mobile telesys, inc 1997 - 2005
Footlocker 1992 - 1997
Skills
Team Leadership, Leadership Development, Sales Management, Salesforce Training, Public Speaking, Vendor Relationships, Account Management, Budgets, Coaching, Customer Experience, Customer Satisfaction, Direct Sales, Employee Training, Inventory Management, Leadership, Retail, Sales, Sales Operations, Training, Wireless
Education
Chapman University 2008 — 2011
Master of Arts (M.A.), Organizational Leadership
Cerritos College 1989 — 1992
Associate of Arts (A.A.), General Studies
Lourdes Academy August 2014 - Present
Alta Resources October 2012 - August 2014
Quick-Laughlin, LLC March 2010 - December 2012
Rosendale-Brandon School District August 2002 - June 2006
Clark County School District August 1998 - June 2002
Nye County School District January 1997 - January 1998
Munchwerkes Concession and Catering May 1993 - August 1997
New Holstein School District August 1993 - June 1997
Skills
Writing, Editing, Supervisory Skills, Public Speaking, Blogging, Copywriting, Social Media, Research, Curriculum Design, Training, Education, Marketing Communications, Marketing, Management, Strategy, Microsoft Office, Customer Service
Education
Concordia University-Wisconsin 2013 — 2016
Master of Education (M.Ed.), Educational Leadership and Administration, General
University of Wisconsin-Eau Claire 1992 — 1994
Graduate work, English, Curriculum and Instruction
Northwestern University 1987 — 1991
BA, Sociology
Altoona High School 1983 — 1987
High School, general
Froedtert Hospital February 2015 - Present
Alta Resources September 2013 - February 2015
TECC Security Systems Inc March 2013 - July 2013
Vivint February 2012 - August 2012
United States Air Force January 2006 - December 2011
Wal-Mart Inc. February 2005 - December 2005
Piggly Wiggly Supermarket November 2003 - December 2004
The Boys' & Girls Brigade June 2001 - August 2004
Circle B Recreation March 2003 - October 2003
Skills
Air Force, Military, Security Clearance, Instrument Pilot, Fiber Optics, Team Leadership, Situational Leadership, Information Assurance, Training, ILS, Security, Leadership, Security+, Routers, Networking, Computer Hardware
Education
Utah Valley University 2009 — 2014
Bachelor of Science, Aviation Administration
Community College of the Air Force 2006 — 2009
Associate of Applied Science, Electronic Systems Technology
Air Force Technical Training 2006 — 2006
2E2X1 Computer, Network Cryptographic and Switching Systems
West Bend West High School 2000 — 2004
High School Diploma, General Studies
King County, WA July 2015 - Present
Metrolink February 2012 - June 2015
Metrolink August 2011 - February 2012
Alta Resources October 2007 - August 2011
Skills
Social Media, Customer Service, Public Speaking, Communication, Multi Tasking, Organization, Salesforce.com, Call Centers, Microsoft Excel, Training, Program Management
Education
California State University-Fullerton 2009 — 2011
B.A., American Studies
Alta Resources September 2014 - Present
Gartner October 2012 - July 2014
Sprint July 2011 - October 2012
Skills
Communication Skills, Sales Management, Microsoft Technologies, Marketing Communications, Customer Retention, Customer Satisfaction, Leadership, Account Management, Selling, Analyst Relations, Start-ups, Sales, Go-to-market Strategy
Education
Florida Gulf Coast University 2007 — 2011
Bachelor of Arts (B.A.), Communication, General
McDonald's Corporation June 2014 - Present
Phat Man’s Catering January 2012 - July 2012
Convergys May 2011 - January 2012
Convergys Corporation May 2011 - January 2012
Mountain Line Transit Authority May 2008 - May 2011
Mountain Line Transit Authority May 2008 - May 2011
The Hobbit’s Closet November 2007 - May 2008
Alta Resources May 2006 - November 2007
Skills
Political Campaigns, Customer Service, Customer Retention, Transportation, Retail, Sales, Microsoft Office, Management, Amazon Kindle, Laptops, Trivia, Event Planning, Finance, Payroll, Human Resources, Teamwork, Troubleshooting
Education
Fairmont State University 2012 — 2016
Bachelor's degree, Accounting
Cheonggang Academy
Diploma
Pierpont Community and Technical College
Accounting
Custom Comforts Day Spa March 2009 - Present
Alta Resources March 2007 - March 2008
Thermo Fisher Scientific 1999 - 2007
Skills
Outstanding Customer..., Sales Support, SalesLogix, Sales Operations, Customer Service
Education
Blue Heron Academy of Healing Arts 2008 — 2009
Certification, Therapeutic Massage
Davenport University 1985 — 1987
Associates Degree, Business
North Shore Golf Club September 2007 - Present
Baker Tilly Virchow Krause, LLP 2004 - 2007
Alta Resources 2000 - 2004
Schreiber Foods 1997 - 2000
Spurlock, Runyan, Miller & Associates, LLP 1995 - 1997
Associated Agencies, Inc. 1987 - 1991
Grossinger Autoplex 1983 - 1987
Skills
Financial Reporting, QuickBooks, Accounting, Payroll, Financial Analysis, Process Improvement, Fixed Assets, Account Reconciliation, General Ledger, Accounts Payable, Auditing, Financial Accounting, Customer Service, Leadership, Accounts Receivable, Tax, Financial Statements, Tax Preparation, Income Tax, CPA, Internal Controls
Education
DePaul University 1984 — 1988
BS, Accounting
School Specialty, Inc. April 2015 - Present
Kimberly-Clark December 2010 - April 2015
Alta Resources December 2009 - December 2010
Network Health Plan September 2009 - December 2009
Integrys Energy Services September 2006 - May 2009
Schneider National, Inc. 2004 - 2006
American Medical Security 1999 - 2006
American Medical Security September 1996 - January 1999
American Medical Security October 1994 - September 1996
Employers Insurance Group January 1990 - October 1994
Skills
Project Management, Vendor Management, Management, Leadership, Integration, E-commerce, PMO, Consulting, Business Analysis
Education
Cardinal Stritch University 1993 — 1996
MBA, MBA Course Graduate
University of Wisconsin-Green Bay 1985 — 1989
BS, Business Administration; Emphasis in Finance & Accounting
Black Box Media January 2011 - Present
Alta Resources December 2002 - January 2011
Skills
SharePoint, Management, Process Improvement, Visio, Business Analysis, Team Leadership, Customer Service, Team Building, Training, Leadership, Microsoft Office, Sales
Education
Davenport University 2000 — 2002
CIS
Alta Resources September 2013 - Present
GameStop May 2010 - August 2013
Total Wine & More May 2009 - May 2010
Circuit City August 2008 - March 2009
Toys R Us 2004 - 2009
Toys R Us 2006 - 2007
Skills
Microsoft Word, Microsoft Excel, Shrinkage, PeopleSoft, Auditing, Inventory Management, Retail, Employee Relations, Loss Prevention, Performance Management, Outlook, Store Management, Team Building, Merchandising, Sales Management, Inventory Control, Visual Merchandising, Microsoft Office, Profit, Customer Service, Leadership, Sales, Customer Satisfaction, Management, Hiring, Training, Human Resources, Big Box, Operations Management
Education
Florida Atlantic University 2004 — 2012
NA, BA in Biology
Lehigh Senior High School 2002 — 2004
RockTenn June 2006 - Present
Alta Resources March 2003 - June 2006
Fox Valley Technical College August 1996 - August 2003
RR Donnelley (Banta) 2000 - 2001
Quebecor World September 1993 - January 1995
Jewel Food Stores January 1992 - August 1993
Mead School District, Spokane, WA September 1974 - June 1979
Springfield Public Schools, Springfield, MA August 1972 - June 1974
Skills
Project Coordination, JD Edwards, Adobe, QuarkXPress, Offset Printing, Corrugated, Packaging, Food Packaging, Graphic Design, AutoCAD, Qualified Teacher, Die Cutting, MRP, ERP, EDI, Logistics Management, Illustrator
Education
Eastern Washington University
MA ED
Kaiserslautern American High School
Mills College
University of Maryland College Park
Family Services of Northeast Wisconsin April 2012 - Present
Winnebago County Human Services March 2015 - Present
Outtagamie County Jail June 2015 - August 2015
Theda Clark January 2015 - March 2015
Alta Resources October 2014 - February 2015
ThedaCare September 2014 - December 2014
Productive Living Systems October 2009 - November 2010
Fox Valley Staffing (Theda Clark Hospital) February 2007 - December 2007
Madison Metropolitan School District March 2003 - March 2005
Skills
Group Therapy, Mental Health Counseling, Social Services, Crisis Intervention, Case Managment, Mental Health, Behavioral Health, Adolescents, Case Management, Community Outreach, Psychotherapy, Program Development, Nonprofits, Psychology
Education
Lakeland College 2012 — 2015
Masters in Community Counseling, Community Counseling
Ashford University 2009 — 2012
Bachelor of Science (BS), Psychology and Applied Behavioral Science
Automobile Club of Southern California June 2014 - Present
Alta Resources August 2013 - June 2014
Alta Resources September 2008 - June 2014
WD, a Western Digital company May 2013 - August 2013
OCINSIDERS November 2011 - February 2012
KPCC February 2012 - 2012
Target June 2006 - September 2008
Skills
Customer Service, PeopleSoft CRM, PeopleSoft, Siebel, Internet, Excel, Word, Problem Solving, New Media, Customer Relations, Writing, PowerPoint, Public Relations, Twitter, Facebook, Social Media, Foursquare, Google Analytics, Event Planning, Press Releases, Blogging, Social Networking, Editing, Tumblr, AP Style, Cision, Team Leadership, Newsletters, Management, Leadership, SharePoint, Microsoft Word, Social Media Marketing, Time Management, Training, Marketing Communications, Media Relations, Data Entry, Outlook, Social Media Measurement
Education
Cal State Fullerton 2011 — 2013
B.A, Communications-Public Relations
Fullerton College 2008 — 2011
A.A., Liberal Arts
WIlson High School 2004 — 2008
Villa Mesa Care Ctr July 2015 - Present
ServicePower June 2014 - Present
Westinghouse Digital Electronics January 2013 - Present
Helpmates Staffing Services October 2012 - December 2012
Teletrac INC July 2011 - October 2011
Alta Resources November 2010 - August 2011
Alta Resources November 2010 - June 2011
Teletrac Inc 2011 - 2011
24 Hour Fitness April 2007 - June 2010
Skills
CRM, Customer Satisfaction, Customer Service, Management, Microsoft Excel, Process Improvement, Sales, Time Management, Outlook, Customer Retention, Call Centers, Microsoft Office, Customer Experience, SAP, Leadership
Education
DeVry University-California 2013 — 2015
Health Administration Technology, Medical Insurance Coding Specialist/Coder
Orange Coast College 2001 — 2003
Business Management
Orange Coast College 2001 — 2003
Associates degree, Business Management
Los Alamitos High School 1998 — 2001
W.A.M, Griffins
Vivint November 2013 - Present
Miller Giangrande January 2013 - April 2013
Melaleuca July 2010 - December 2011
Life Time Fitness March 2010 - June 2010
Alta Resources March 2006 - July 2007
Skills
Sales, Microsoft Excel, Team Leadership, PowerPoint, Photoshop, Marketing, Customer Service, Confidence Building, Illustrator, InDesign, Problem Solving, Determined, Highly Adaptable, Self-directed, VBA, Microsoft Word
Education
BYU-Idaho 2009 — 2014
Bachelor of Science, Accounting
Concordia Seminary St Louis September 2014 - Present
Alta Resources February 2012 - August 2014
Landmark Staffing Resources August 2011 - February 2012
Zaug's Food Service July 2011 - July 2011
LCMS World Mission September 2008 - March 2011
School Specialty, Inc. May 2004 - September 2008
University of Wisconsin - Stevens Point February 2007 - May 2008
Skills
Non-profits, Fundraising, Public Speaking, Community Outreach, Teaching, Event Planning, Customer Service, Research, Coaching, PowerPoint, Microsoft Excel
Education
University of Wisconsin-Stevens Point 2004 — 2008
BA, International Studies, German
Concordia Seminary
Santander Bank, N.A. May 2015 - Present
Advantage Resourcing August 2013 - May 2015
Alta Resources July 2014 - October 2014
Adecco Staffing, USA June 2012 - July 2013
Adecco Staffing February 2011 - June 2012
Favorite Healthcare Staffing September 2009 - February 2011
Labor Ready December 2004 - July 2009
Skills
Program Management, Recruitment/Retention, Sales Recruitment, Staff Supervision, Temporary Staffing, Customer Service, Supervisory Skills, Contract Recruitment, Human Resources, Leadership, Recruiting, Temporary Placement, Training, Hiring, Interviews, Payroll, Screening, Staffing Services, Applicant Tracking..., Technical Recruiting, Internet Recruiting, Talent Acquisition, Sourcing
Education
Bryant University
EDC Business Management, Certficate Program
AEG Worldwide April 2014 - Present
AEG Worldwide September 2013 - April 2014
T-Mobile December 2009 - September 2013
JPMorgan Chase May 2011 - February 2012
Kravetz & Company Public Relations November 2010 - May 2011
Alta Resources June 2008 - July 2009
Skills
Customer Service, Public Relations, Marketing, Media Relations, Microsoft Office, Microsoft Excel, Outlook, Microsoft Word, Customer Satisfaction, Time Management, Leadership, PowerPoint, Event Planning
Education
California State University-Fullerton 2009 — 2011
B.A, Communications, Public Relations
Mt. San Antonio College 2007 — 2009
Associate's degree, Liberal Arts and Sciences/Liberal Studies
Remote Operations Company February 2014 - Present
Green Bay West High School July 2010 - March 2015
Wisconsin Infernos Semi Pro Football Team August 2014 - January 2015
Green Bay Grizzlies January 2013 - June 2014
Alta Resources May 2012 - January 2014
Titletown HDI May 2010 - October 2012
Schenck SC April 2004 - March 2012
Boy Scouts of America, Bay-Lakes Council 2009 - 2011
Camera Corner 1999 - 2004
Office Technology, Inc 1998 - 1999
Skills
Customer Service, People Management, Troubleshooting, Administration, Software Installation, Project Planning, Program Management, Problem Solving, Process Improvement, Project Implementation, Project Coordination, Project Execution, Project Delivery, Document Management, Documentation, Microsoft Office, Microsoft, Microsoft Office 2007, Live Meeting, Business Analysis, Budget Management, ITIL, IT Management, IT Strategy, IT Operations, Active Directory, Computer Hardware, Computer Repair, Computer Security, Information Technology, Project Management, Management, Integration, Business Process, Software Documentation, Budgets, System Administration, Networking, Leadership, Team Building, Windows 7
Education
American InterContinental University 2003 — 2005
Bachelor's degree, Information Technology
Bay Port High School 1982 — 1986
High School Diploma, General Studies
Guidry to Go March 2013 - Present
Alta Resources November 2012 - Present
Miles Kimball April 2011 - October 2012
H&R Block January 1999 - April 2010
Omni Visions January 2007 - December 2008
Skills
Income Tax, Tax Preparation, Child Welfare, Experience Working with..., Family Mediation
Education
Ashford University 2012 — 2014
Bachelor of Accounting
East Tennessee State University 1997 — 2007
Bachelor's degree, Social Work
East Tennessee State University 1997 — 2007
Bachelor of Science (BS), Psychology
West Anaheim Medical Center August 2012 - Present
West Anaheim Medical Center May 2009 - August 2012
Alta Resources January 2005 - June 2006
Skills
BLS, ACLS, Nursing, Medication..., Hospitals, Healthcare, Microsoft Office, PowerPoint, Meditech, IV, Epic Systems, EMR, Telemetry, Medical/Surgical, Acute Care, BCLS, Medical-Surgical
Education
California State University-Fullerton 2011 — 2012
BSN, Nursing, 3.8
North Orange County Regional Occupational Programs (NOCROP) 2007 — 2008
Licensed Vocational Nurse, Nursing
DBBMcKennon June 2014 - Present
Sackett Financial Group January 2013 - June 2014
Alta Resources June 2011 - March 2013
Skills
Call Center, Accounting, Customer Satisfaction, Payroll, Call Centers, Software Documentation, Data Entry, Time Management, Customer Service, Tax, Microsoft Excel
Education
California State University-Fullerton 2010 — 2014
Accounting
Appvion December 2011 - Present
IBM June 2011 - December 2011
Alta Resources 2008 - 2011
Tata Consultancy Services 2007 - 2007
Kimberly-Clark 1984 - 2006
Lands' End 1998 - 2000
Skills
ITIL, IT Service Management, OS/400, Windows, Offshore Resource..., ERP, SAP, SDLC, AS400, Mac OS, HP-UX, IBM iSeries, Management, Oracle, Unix, Servers, Outsourcing, System Administration, IT Management, Vendor Management, Process Improvement, Troubleshooting, Project Management, Cross-functional Team..., Disaster Recovery, Leadership, IT Operations, Information Technology, IT Strategy, SharePoint, Technical Support, Networking, Data Center, Hardware, Software Documentation, Business Intelligence, Business Analysis, Integration, Visio, Business Process, Business Process..., Six Sigma, Help Desk Support, Process Engineering, Citrix, Project Portfolio..., MS Project, Team Leadership, PMP, Requirements Analysis
Education
University of Wisconsin-Oshkosh 1994 — 1995
MBA, Information Systems
University of Wisconsin-River Falls 1978 — 1981
BS, Applied Computer Systems
Carroll University 1977 — 1978
Business Administration
Ledgeview Partners October 2008 - Present
Alta Resources 2003 - 2008
Alta Resources 1997 - 2003
Skills
Sales Management, Inside Sales, Sales Coach, Customer Relations, Training & Development, Process Improvement, Consulting, Customer Service, Microsoft CRM, Sales, Employee Training, Leadership, CRM, Management, Marketing, Sales Operations, Forecasting, B2B, Call Centers, Time Management, Business Analysis, Sales Process, Training, New Business Development, Team Leadership, Business Strategy, Negotiation, Team Building, Customer Satisfaction, Project Management, Account Management, Solution Selling, Contract Negotiation, Marketing Strategy, Business Process..., Business Development, Operations Management, Customer Retention, Business Intelligence, Key Account Management, Recruiting, Teamwork, Professional Services, Product Launch, Direct Sales, Cross-functional Team..., Competitive Analysis, Strategic Planning, Sales Presentations, SaaS
Education
Concordia University-Wisconsin 2006 — 2008
MBA, Managment
Concordia University-Wisconsin 2002 — 2004
Bachelor Arts, Criminal Justice
NWTC 1999 — 2001
Paralegal, Legal Assistant/Paralegal
Assumption High 1984 — 1988
J. J. Keller & Associates, Inc. April 2013 - Present
Alta Resources November 2009 - April 2013
Glamour Shots September 2002 - November 2009
Skills
Customer Satisfaction, Customer Service, Data Entry, Sales, Outlook, Microsoft Office, Computer Hardware, Training, Management, Microsoft Excel, Microsoft Word, Social Networking, Process Scheduler, Retail, PowerPoint, Employee Training, Team Leadership
Education
Gill-Tech Academy of Hair Design 2001 — 2002
Menasha High 1998 — 2001
LYNX Services, a Solera company May 2015 - Present
Alta Resources August 2014 - May 2015
Time Warner Cable 2009 - 2013
Citi 2007 - 2009
Alliance Data 2005 - 2007
Skills
Human Resources, Employee Relations, Management, Talent Management, Onboarding, Talent Acquisition, Personnel Management, Recruiting, Succession Planning, Employee Engagement, Performance Management, HRIS
Education
East Tennessee State University 2001 — 2005
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General
Alta Resources September 2014 - Present
Alta Resources April 2011 - September 2014
Alta Resources October 2007 - April 2011
West Business Services February 2006 - September 2007
Walt Disney World January 2003 - December 2005
American General Media August 2003 - June 2004
Bakersfield College August 2000 - December 2002
Skills
Photography, Social Networking, Graphic Design, Account Management, Leadership, Social Media Marketing, Digital Photography, Social Media, Customer Service, Marketing Strategy, Facebook, Data Entry, Newspapers, Customer Satisfaction, Marketing
Education
Marian University 2011 — 2013
Bachelor's Degree, Business Administration, Marketing, Summa Cum Laude
Bakersfield College 2000 — 2002
Associates Degree, Journalism
Alta Resources July 2015 - Present
US Army May 2004 - December 2011
Skills
Human Resources, Licensed Health..., Customer Service, Customer Satisfaction, Microsoft Office, Microsoft Excel, Microsoft Word, Management, Organizational..., Organization Skills, At Multitasking, Affordable Care Act, Life & Health Insurance..., CPR Certified, Telephone Skills, Salesforce.com, Epic Systems, Student Leadership, Team Leadership, Military Experience, Military Leadership, Nursing Care, Nursing Process, Patient Advocacy, Direct Patient Care, Quality Patient Care, Patient Support, Patient Safety, Student Engagement, Complaint Management, Interpersonal..., Patient Assessment, Training, Leadership, Conflict Resolution, Policy, Performance Appraisal, Mentoring, Leadership Development, Technical Leadership, Security Clearance, Personnel Management, Personnel Supervision, Personnel Records, Military Personnel, Leadership..., Health Insurance, Call Centers, Complaint Investigations, NIMS
Education
Florida Gulf Coast University 2013 — 2016
Bachelor’s Degree, Registered Nursing/Registered Nurse
Armstrong State University 2011 — 2012
Pre-Nursing Studies, A
Central Texas College 2004 — 2006
Homeland Security, Law Enforcement, Firefighting and Related Protective Services
Lehigh Senior High
High School
Alta Resources July 2015 - Present
LakersNation.com 2012 - Present
AXA Advisors March 2015 - May 2015
Alta Resources December 2014 - March 2015
Alta Resources August 2013 - December 2014
Skills
PowerPoint, Microsoft Word, Customer Service, Microsoft Office, Leadership, Teamwork, Investments, Time Management, Microsoft Excel, Social Networking, Public Speaking, Investment Strategies, Social Media, Writing, Management, Human Resources, Interviews, Portfolio Management, Communication, Employee Relations, Training, Recruiting
Education
California State Polytechnic University-Pomona 2005 — 2010
Bachelor of Science, Business Administration; Management & Human Resources, Cum Laude
Insite Managed Solutions, LLC - The Contact Center Experts March 2015 - Present
Alta Resources July 2014 - March 2015
Alta Resources December 2013 - June 2014
Consultoría Global de Sistemas, Gestión Integral del Ambiente C.A. October 2009 - July 2012
Janus Sistemas C.A. August 2008 - August 2009
Mass Transport System of Mérida (TROLMERIDA) January 2007 - November 2007
Mass Transport System of Mérida (TROLMERIDA) August 2006 - January 2007
Mass Transport System of Mérida (TROLMERIDA) February 2006 - July 2006
Skills
Administración y..., Team Leadership, Management, Negotiation, Project Management, Liaison, Research, Training, Entrenamiento, Liderazgo, Planificación..., Coaching, Liderazgo de equipos, Gestión de proyectos, Negociación, Ventas, Servicio de atención al..., Análisis de negocio, Entrevistas, Empresas de nueva..., Gestión y motivación de..., Selección de personal, Strategic Planning, Organizational Design, Organizational..., Managing Start-ups, Networking, Business Analysis, Business Process..., Mejora de procesos de..., Interviewing, Salesforce.com, Sales, Contact Centers, Customer Service, Team Building
Education
Bradford University School of Management 2008 — 2012
Master of Business Administration (MBA), Business Administration and Management, General
University of Bradford 1999 — 2000
Master of Science (MSc), Business Strategy and Environmental Management, Awarded a scholarship from Bradford University
Universidad de los Andes (VE) 1992 — 1998
Bachelor's degree, Economics, Cum Laude
Alta Resources October 2014 - February 2015
Actors Reps of Hollywood OnTrack Pictures 2010 - 2011
Skills
Public Speaking, Teaching, Higher Education, Leadership, Marketing, Product Development, Sales, Customer Satisfaction, Dispute Resolution, Leadership Development, Administrative..., Collaborative Problem..., Scriptwriting, Management, Coaching, Data Analysis, Account Management, Team Building, Customer Service, Customer Retention, QuickBooks, Sage Timberline Office, Salesforce.com, Constant Contact, Copywriting, Social Media, Photojournalism, Google Docs, Dropbox, Skype, Microsoft Office, Outlook, Microsoft Word, Cold Calling, Outright
Education
Ashford University 2012 — 2019
Bachelor’s Degree, Political Science and Government
Los Angeles City College 2010 — 2012
Non-Professional General Legal Studies (Undergraduate)
Edison Community College 2002 — 2004
Associate’s Degree, Behavioral Sciences
Port Charlotte High School 1997 — 2001
High School, High School Diploma
Los Angeles County Metropolitan Transportation Authority June 2015 - Present
Hands for Africa March 2015 - June 2015
Alta Resources September 2014 - January 2015
Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, PowerPoint, Public Speaking, Research, Project Management, Leadership, Time Management, Training, Outlook, Team Leadership, Teamwork, Customer Satisfaction, Data Entry, Event Planning
Education
California State Polytechnic University-Pomona 2011 — 2015
Business, Bachelor of Science in Business Administration, Emphasis in Management and Human Resources
Monrovia High School
Santa Cruz Superior Court May 2013 - Present
Lionbridge November 2012 - May 2013
Fullerton Joint Union High School District June 2012 - August 2012
Fullerton Joint Union High School District January 2011 - June 2012
Alta Resources January 2009 - January 2011
La Habra City School District January 2009 - November 2010
Education Abroad Program (EAP), University of California, Santa Barbara September 2007 - September 2008
Skills
Spanish, Leadership, Public Speaking, Microsoft Office, Research, Customer Service, Event Planning, Community Outreach, Tutoring, Microsoft Word, Teaching, Nonprofits, Curriculum Design, Simultaneous..., Consecutive..., Legal Translation, Legal Documents, Historical Research, Historic Preservation, History, Foreign Languages
Education
California State University-Long Beach
Single Subject Credential Candidate, Social Sciences
Southern California School of Interpretation
Judicial and Civil Court Interpreting
University of California, Santa Barbara
Bachelor's Degree, Spanish Language and Literature, History, and Global Studies
Web Education Group September 2014 - Present
Kid Castle Educational Corporation April 2014 - September 2014
Alta Resources September 2013 - December 2013
Urban Outfitters November 2010 - November 2013
Kabuki Japanese Restaurant July 2010 - November 2010
American Apparel December 2009 - August 2010
Skills
Apparel, Retail, Retail Sales, Cashiering, Inventory Control, Time Management, Customer Service, Facebook, Marketing Strategy, Microsoft Excel, Microsoft Word, PowerPoint, Team Building, Marketing, Public Speaking, Social Networking, Social Media Marketing, Microsoft Office, Online Marketing, Marketing Research, Customer Satisfaction, Google Docs, Telephone Skills, Team Leadership
Education
California State University-Fullerton 2011 — 2013
Bachelor of Arts (B.A.), Marketing
Fullerton College 2009 — 2011
Associate's degree, Business Administration and Management, General
University Hills Animal Hosp August 2015 - Present
EAA June 2015 - August 2015
Xtreme Air March 2015 - August 2015
UW Credit Union March 2013 - August 2015
Vector Marketing May 2012 - July 2012
Alta Resources October 2011 - May 2012
Union Bank & Trust Company June 2010 - December 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Photoshop, Public Speaking, Budgets
Education
Bel-Rea Institute of Animal Technology 2015 — 2017
University of Wisconsin Oshkosh 2011 — 2015
Biology and Psychology
Evansville High School 2007 — 2011
High Honors Graduate
Alta Resources September 2013 - December 2014
Education
California State University-Fullerton 2011 — 2016
Bachelor’s Degree, Music Education, Senior
Etiwanda High School 2007 — 2011
Homes for Independent Living of Wisconsin LLC June 2015 - Present
Menasha Joint School District November 2014 - June 2015
Alta Resources August 2014 - November 2014
Back In Black February 2014 - July 2014
Lycee Agricole de Hyeres September 2013 - December 2013
Athena Academy Anglais May 2013 - July 2013
Time Warner Cable January 2013 - April 2013
Skills
French to English, English to French, Sales, Sales Rep Training, Customer Service, Customer Retention, Customer Engagement, Customer Satisfaction, Customer Support, Work in A Fast Paced..., Computer Building, Teaching Reading, Teaching English as a..., Teaching Writing, Tutoring, Teaching Adults, Childcare, Peer Tutoring, Office Equipment, Microsoft Word, Microsoft Excel, Microsoft Office, Historical Research, MLA, APA, Call Centers, Writing, Education, French, Teaching, Time Management, Data Entry, Customer Experience, Leadership, Team Building, Account Management, Management
Education
Colorado State University_Global Campus 2013 — 2015
Master's degree, Health/Health Care Administration/Management, Graduate
University of Wisconsin-Green Bay 2006 — 2011
Bachelor of Arts (B.A.), History and Humanistic Studies, Graduate
l'Université du Sud Toulon-Var 2010 — 2010
Basic French Competency, French
RadNet Imaging October 2014 - Present
SeniorServ November 2013 - October 2014
Kaiser Permanente November 2009 - February 2012
Kaiser Permanente May 2009 - November 2009
Anaheim Regional Medical Center August 2006 - July 2008
Saint Joseph's Home Health Agency February 2005 - February 2006
Alta Resources February 2003 - February 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, RIS, Digital Radiography, Computed Radiography, Analog Radiography, Fluoroscopy, C-arm, Medical Terminology, PACS, Healthcare, Hospitals
Education
Charles R. Drew University of Medicine and Science 2006 — 2008
Associate of Science (A.S.)
California State University-Fullerton 1997 — 2001
Bachelor of Arts (B.A.), Liberal Arts and Sciences/Liberal Studies
Cerritos College 1995 — 1997
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities
Alta Resources August 2014 - Present
Tusk Magazine January 2015 - June 2015
TimeOut LA August 2014 - December 2014
Daily Titan, CSU Fullerton March 2013 - December 2014
CF kent International February 2014 - June 2014
Skills
Social Media, Photography, Digital Media, Journalism, Art, Theatre, Visual Communication, Photojournalism, Social Networking, Image Editing, Adobe Creative Suite, Newspapers, Editing, Blogging, Photoshop, Storytelling, InDesign, Digital Photography
Education
California State University-Fullerton 2009 — 2015
Bachelor of Arts (B.A.), Photojournalism, theatre arts
University of wales, Trinity Saint David 2012 — 2012
Study Abroad, Theatre/Theater arts
Alta Resources August 2013 - March 2015
East Los Angeles College April 2004 - August 2012
East Los Angeles College/ Off-Site Education & Outreach Department February 2012 - May 2012
Department of Public Social Services September 2011 - December 2011
Education
California State University-Dominguez Hills 2009 — 2012
Bachelor's degree, Human Services
East Los Angeles College 2004 — 2009
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities
Conger ToyotaLift August 2012 - Present
Conger ToyotaLift August 2012 - September 2015
Alta Resources May 2012 - August 2012
WBS Saalfeld February 2010 - August 2011
WBS Colgate-Palmolive January 2008 - August 2011
WBS Lagasse January 2008 - August 2011
West Business Services April 2000 - August 2011
WBS Swedish Match September 2005 - December 2007
WBS Armstrong June 2005 - September 2005
WBS Remington Shavers April 2004 - April 2005
Skills
Forecasting, Training, Sales Management, Social Media Marketing, Management, Sales Operations, Key Account Development, Competitive Analysis, Sales Presentations, Account Management, Market Planning, Online Marketing, Google Analytics, New Business Development, CRM, Data Analysis, Corporate Website..., B2B Marketing, Key Account Management, Trade Shows, Sales Process, Negotiation, Retail, Market Research, Cross-functional Team..., Analysis, Bids, Problem Solving, Web Analytics, Multi-channel Marketing, Inside Sales, Outside Sales, Market research analyst, Data Mining, Promotion Planning, Trade Show Coordination, Category Analysis, Sales Support, marketing specialist, Project Analysis, project analyst, Sales Representative, Account Manager, Account Executive, Account Representative, Two-Step Distribution, CRM Integration, Employee Training, PPC, SEO
Education
Cardinal Stritch University
MBA, Business Administration
University of Wisconsin-Whitewater
Bachelor of Science, Occupational Safety
VCPI May 2012 - Present
Alta Resources February 2008 - May 2012
Skills
Call Centers, Troubleshooting, Process Improvement, Outsourcing, Vendor Management, Active Directory, Business Analysis, Windows Server, Microsoft SQL Server, BPO, SQL, Team Leadership, SharePoint, Customer Satisfaction, ITIL, Technical Support, Business Intelligence, VMware, Customer Service, Citrix, Citrix Metaframe, Infrastructure, System Deployment, Servers, DNS, Disaster Recovery, Hardware
Education
Chapman University 2004 — 2008
Bachelor of Science (BS), Computer Information Systems
Apple Inc February 2006 - Present
Gap Inc. October 2004 - February 2006
Alta Resources October 2002 - October 2004
FedEx January 2002 - October 2002
Skills
Troubleshooting, Mac, iPhone, OS X, Cross-functional Team..., Mentoring, Quality Assurance, Computer Repair, Customer Experience, Customer Service, Retail, Time Management, Mac OS, Sales, Customer Satisfaction, iWork, Team Leadership, iOS
Education
California State University-San Bernardino 2006 — 2009
Master of Science (MS), Counseling, 3.9
California State University-Fullerton 1999 — 2004
Bachelor of Arts (B.A.), English, 3.3
JudeFrances Jewelry 2014 - Present
Alta Resources August 2013 - Present
Alta Resources 2013 - 2014
Forever 21 Present July 2010 - April 2012
Best Buy 2009-2010 October 2008 - August 2009
Diamond Webber November 2007 - October 2008
Skills
Retail Math, Selling, Visual Merchandising, Merchandising, Customer Service, Sales, Marketing Strategy, Retail, Management, Social Networking, Social Media, Event Planning, Fashion
Education
Ashford University 2012 — 2014
Bachelor of Arts (B.A.), Business Administration emphasis in Marketing
Fashion Institute of Design and 2009 — 2011
Associate of Arts Degree, Merchandise Marketing 2010
Alta Resources October 2012 - Present
United States Air Force Reserves June 2006 - Present
United States Air Force Reserves October 1988 - Present
United States Air Force Reserves September 1988 - Present
United States Air Force Reserves September 1988 - Present
Home Depot September 2008 - October 2012
Home Depot September 2008 - September 2012
The Home Depot September 2008 - September 2012
Health Insurance - Humana, Inc August 2002 - January 2008
Health Insurance - Humana, Inc August 2002 - January 2008
Skills
Office Equipment, Communication, People Skills, Typing, Filing, Phone Skills, Answering Phones, Supervisory Skills, Leadership Mentoring, Customer Service, Telephone Skills, Microsoft Word, Leadership, Software Documentation, Access, Military, Management, Program Management, Policy, Time Management, Team Building, Problem Solving
Education
UW Platteville 2012 — 2015
Master's degree, Organzational Change Leadership, Graduate
Community College of the Air Force 2006 — 2015
Associates, Hospitality/Restaurant Manager
University of Wisconsin - Green Bay 2010 — 2012
Bachelors of Applied Science, Interdisciplinary Studies/Human Development
University of Wisconsin-Green Bay 2010 — 2012
Bachelor of Applied, Studies, Human Development Emphasis; Studies
University of Wisconsin-Green Bay 2009 — 2012
Bachelors of Applied Science, Human Development
Air Force Services Technical School 2006 — 2006
Northeast Wisconsin Technical College 2000 — 2002
Associate of Applied Science, Business Administration Credit, GPA 3.950
Northeast Wisconsin Technical College 2000 — 2002
Associate Applied Science, Business Administration
Northeast Wisconsin Technical College 2000 — 2002
Associates of Applied Science, Business Adminstration Credit
MTI Western Business College 1988 — 1989
Certificate, Computer Science
Global Payroll Gateway Inc. August 2013 - Present
Chatons Telecom January 2010 - June 2013
Godfather Trucking December 2012 - March 2013
FleetServ July 2012 - December 2012
A Better Way: Chiropractic, Massage, & Nutrition July 2007 - July 2012
First American SMS March 2006 - July 2007
L'Oréal April 2005 - January 2006
Macy's August 2004 - January 2005
Alta Resources January 2003 - January 2004
First American Title October 2001 - December 2002
Skills
Project Planning, Customer Service, Project Management, Purchasing, Supply Chain Operations, Microsoft Word, Strategic Planning, Office Management, Distribution Center..., Inventory Control, Microsoft Office, Budgets, Logistics Management, Key Performance..., Reverse Logistics, Tape Management, Microsoft Excel, PowerPoint, Marketing, Recruiting, Computer Hardware, Talent Management, Sourcing, Outlook, Administrative..., Dispatching, Freight Forwarding, Freight, Commercial Real Estate, Operations Coordination, IT Compliance, Regulatory Audits, Warehouse Management, OSHA, Finance, Regulatory Compliance, Medical Compliance, DOT Regulations, DOT Compliance, Environmental Compliance, Compliance Regulations
Education
Cal State San Bernardino
B.A, Public Administration Logistics and Transportation
Alta Resources October 2015 - Present
Currently Seeking Full-time Employment June 2015 - Present
Self Employed March 2014 - December 2014
Western Dental Services April 2011 - April 2014
Skills
Team Leadership, Team Trainer, Call Centers, Leadership, Microsoft Office, Microsoft Excel, Microsoft Word, Healthcare, Training, Coaching, Data Entry, Employee Training, Customer Service, Customer Satisfaction, Team Building, Time Management, Performance Management, Human Resources, Management, PowerPoint, Strategic Planning, Telephone Skills, Customer Experience, Hospitals, Team Management, Outlook, HIPAA, Healthcare Information...
Education
American Career College-Anaheim 2009 — 2010
Heath Claims Examiner, Health/Medical Claims Examiner
Ashworth College 2008 — 2009
Business, Management, Marketing, and Related Support Services
Fullerton College 1989 — 1990
Early Childhood Education, Accounting 1&2
Isabel Patterson Child Development Center January 2015 - Present
Chili's October 2013 - Present
Alta Resources August 2014 - April 2015
California State University, Long Beach (Sports and Recreation Dept.) August 2012 - November 2014
Skills
Microsoft Office, Research, Public Speaking, PowerPoint, Microsoft Word, Teaching, Social Media, Event Planning, Leadership, Microsoft Excel
Education
California State University-Long Beach 2012 — 2016
Bachelor’s Degree, Health/Health Care Administration/Management, 4th year
Smiles for Soldiers May 2014 - Present
Reazon Systems, Inc. June 2013 - Present
Veterans First June 2013 - June 2014
Alta Resources May 2011 - March 2013
Rancho Del Oro Dental Group August 2008 - August 2009
Skills
Customer Service, Call Centers, Customer Satisfaction, Microsoft Excel, Microsoft Word, Customer Experience, Data Entry, Microsoft Office, Troubleshooting, Time Management, Outlook, Social Media, Organization, Manage Client..., Customer Support, Technical Support
Education
California State University-Fullerton 2009 — 2014
Bachelor of Science, Human Services, Mental Health
St. Paul Lutheran Church August 2012 - Present
Alta Resources April 2011 - August 2012
Teaching Family Homes of Upper Michigan January 2011 - April 2011
VF Corporation October 2010 - January 2011
Trinity Lutheran Church of of Freistadt January 2009 - September 2010
Skills
Youth Ministry, Small Group Instruction, Confirmation Instruction, Team Building, Customer Service, Customer Satisfaction, Microsoft Office, Troubleshooting, Team Leadership, Outlook, Call Center, Microsoft Word, PowerPoint, Microsoft Excel, Leadership, Customer Experience, System Administration, Coaching, Time Management, Customer Retention, Public Speaking, Social Networking, Training, Volunteer Management
Education
Concordia University-Wisconsin 2006 — 2010
BS, Lay Ministry, Theology
Kaukauna High School 2002 — 2006
Hess Corporation June 2011 - Present
Alta Resources August 2010 - March 2011
International Converter April 2010 - June 2010
Ice Miller September 2008 - November 2009
Fastenal November 2007 - September 2008
Skills
Organizational..., Leadership Development, Human Resources, Interviews, Recruiting, Training, Management
Education
East Carolina University 2001 — 2005
BA, Psychology, Cum Laude
Capella University 2008 — 2011
MS, Industrial/Organizational Psychology
Barry University November 2014 - Present
Alta Resources August 2014 - November 2014
Essential Bodywear September 2009 - July 2014
Apollo Education Group September 2006 - December 2012
State of Michigan, Department of Treasury January 2003 - September 2006
Electronic Data Systems March 2002 - January 2003
Electronic Data Systems October 2000 - February 2002
Electronic Data Systems February 1998 - September 2000
Electronic Data Systems July 1995 - February 1998
General Motors April 1990 - July 1995
Skills
Career Development, Public Relations, Strategic Planning, Account Management, Field Operations, Business Analysis, Program Development, Program Management, Process Improvement, Problem Solving, Quality Assurance, Business Development, Corporate Development, Vendor Management, Field Development, Organizational..., Community Development, Regional Development, Economic Development, Public Speaking, Leadership, Management, Employee Relations, Coaching, Training, Advocate, Leadership Development, Employee Training, Marketing Strategy, Marketing, Community Outreach, Community Engagement, Event Planning, Alumni Relations, Alumni Affairs, Community Relations, Higher Education..., Higher Education, New Business Development, Recruiting, Networking, Consultative Sales..., Salesforce.com, Sales&Marketing, Time Management, Analysis, Project Management, Budgets, Staff Development, Project Planning
Education
Cornerstone University Professional & Graduate Studies 2009 — 2012
Masters in Management, Management, Leadership, Business
Davenport University 1993 — 1996
Bachelors in Business Adminstration, Business Management & Communication
Holt High
College/University Preparatory and Advanced High School/Secondary Diploma Program
Kagan Publishing and Professional Development August 2010 - November 2013
Capital Group February 2006 - July 2010
Alta Resources September 2003 - February 2006
Skills
Customer Service, Event Planning, Microsoft Office, Strategic Planning, Budgets, Public Speaking, Account Management, Social Networking, Event Management, Fundraising, Public Relations, Social Media, Social Media Marketing, Trade Shows, Sales, Microsoft Excel, Leadership, Process Improvement
Education
California State University-Fullerton 2001 — 2005
BA, Communications
Delaney Insurance Agency May 2014 - Present
Alta Resources October 2012 - November 2013
Mimi's Cafe June 2008 - September 2009
Mimis Cafe October 2007 - June 2008
Skills
Cosmetology, Quality Assurance, Microsoft Excel, Management, Customer Service, Microsoft Office, Microsoft Word, Communication Skills, Goal-oriented..., Analytical Skills, Multi Tasking, Organization, Coaching, Customer Retention, Time Management
Education
Marinello Schools of Beauty-Ontario, Ca 2009 — 2010
Received Cosmetology License, Cosmetology/Cosmetologist, General
Ashford University
Boys & Girls Clubs of the Fox Valley April 2014 - Present
IRIS Program July 2013 - December 2014
School Districts of Fox Cities and Oshkosh areas October 2013 - April 2014
Alta Resources September 2012 - May 2013
Menasha Joint School District August 2001 - June 2012
J.J. Keller & Associates May 1999 - August 2001
EAA November 1997 - April 1999
The Paper Factory of Wisconsin, Inc. October 1995 - November 1997
Banc One Wisconsin Corporation July 1993 - September 1995
Firstar Bank-Milwaukee, N.A. January 1992 - July 1993
Skills
Recruiting, Organizational..., Non-profits, Leadership, Staff Development, Program Management, Training, Human Resources, Management, Customer Service, Interviews, Public Speaking, Teamwork, Leadership Development, Team Building, Employee Training, Coaching, Teaching, Fundraising, Event Planning, Time Management, Community Outreach, Nonprofits
Education
Viterbo University 2004 — 2006
Master of Arts Degree, Education
University of Wisconsin-Oshkosh 1998 — 2001
BSE, Elementary Education
Cardinal Stritch University 1984 — 1988
BBA, Business Administration
Alta Resources August 2015 - Present
Citizens Bank October 2013 - July 2015
Santander Bank, N.A. October 1999 - January 2013
Skills
Management, Bank Management, Retail Banking, Sales Management, Team Leadership, Sales, Business Development, Consumer Lending, Commercial Lending, Investment Banking, Microsoft Word, Microsoft Office, Microsoft Excel, Research, Songwriting, Singer-songwriter, Acoustic Guitar, Electric Guitar, Credit
Education
Rowan University 1999 — 2006
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Camden County College
Alta Resources October 2012 - Present
USC Distribution Services - Exel May 2010 - August 2010
Skills
Customer Service, Call Centers, Customer Satisfaction, Sales, Leadership, Team Leadership, Training, Time Management, Process Improvement, Customer Experience
Education
California State University-Fullerton 2011 — 2015
Bachelor of Business Administration (B.B.A.), Marketing, Senior
Alta Resources 2013 - 2013
Bank of America August 2005 - March 2012
Edward Jones 2012 - 2012
QTC Management, Inc. April 2000 - August 2005
Firemen's Fund Insurance 1997 - 2003
Kaiser Permanente 1995 - 1997
Skills
Applicant Tracking..., Customer Service, Employee Relations, Human Resources, Interviews, Leadership, Onboarding, Performance Management, Recruiting, Sourcing, Talent Acquisition, Talent Management, Temporary Placement
Education
California State University-Fullerton
Alta Resources 2004 - Present
The Mahler Company 2001 - Present
Hong Kong International School April 1997 - August 2001
AAL (now Thrivent Financial for Lutherans) August 1976 - December 1996
Concordia University, Nebraska August 1968 - August 1976
Skills
Team Building, Leadership Development, Corporate Communications, Coaching, Organizational..., Nonprofits, Non-profits, Change Management, Fundraising, Higher Education, Public Speaking, Human Resources, Marketing, Management Consulting, Consulting, Strategic Communications, Executive Coaching, Program Management, Workshop Facilitation, Strategic Planning, Leadership, Strategy, Entrepreneurship, Governance, Business Strategy
Education
University of Nebraska-Lincoln 1970 — 1976
PhD program in Organizational Behavior, Continuing Education, Business/Management, Behavioral Sciences, Social Psychologyc
Concordia Seminary
MA, Theology
Concordia University Chicago
BS, Geography, Education
Institute of Behavioral Sciences (NTL)
Fellowship, Laboratory Education, Organizational Development (OD) Behavior
University of Southern California
Executive Program in Business
Uptown Network September 2015 - Present
WeVets January 2015 - September 2015
Alta Resources August 2014 - December 2014
Sony Corporation January 2007 - May 2014
Sony Electronics January 2004 - January 2007
Sony Electronics July 2001 - January 2004
Sony Electronics July 2000 - July 2001
Computer Connection February 1996 - July 2000
Speedy Blue June 1994 - February 1996
B&G Enterprises October 1993 - June 1994
Skills
Customer Relations, Customer Service, Teamwork, Inventory Management, Electronics, People Management, Process Improvement, Team Leadership, Business Analysis, Team Building, Change Management, Call Center, Consumer Electronics, Management, Access, Call Centers, Customer Satisfaction, Forecasting, SAP, Microsoft Office, Leadership, New Business Development, Software Documentation, CRM, Computer Hardware, Training, Competitive Analysis, Cross-functional Team..., Analysis, Product Development, Data Analysis, Sales Operations, Integration, Operations Management, Product Management, Six Sigma, Product Launch, Project Management, Technical Support, Quality Assurance, Vendor Management, Customer Experience, Troubleshooting, Team Management, Program Management, Business Process..., Testing, Outsourcing, Product Marketing, Business Process
Education
Hodges University 2008 — 2011
Masters, MBA
2006 - 2008Hodges University 2006 — 2008
B.S, Business Management
Edison Community College 1999 — 2001
MCSE
Tampa Technical Institute 1983 — 1985
A.S, Computer Engineering technology
Elevate97 September 2015 - Present
J.J. Keller October 2009 - April 2015
Commercial Horizons, Inc 2008 - 2009
Alta Resources 1997 - 2007
Fort Howard Paper 1996 - 1998
Wisconsin Tissue Mills 1993 - 1996
Wisconsin Tissue Mills January 1988 - 1993
Education
Cardinal Stritch University 2000 — 2002
Master of Business Administration (M.B.A.)
University of Wisconsin-Whitewater 1983 — 1987
BA, Communications
Alta Resources July 2015 - Present
Morton Safety March 2015 - Present
American Heart Association, Wisconsin September 2014 - Present
AHA Wisconsin Emergency Cardiovascular Care Committee January 2009 - Present
NWTC February 2002 - March 2015
Oneida Nation July 1992 - February 2002
Skills
Research, Public Speaking, Microsoft Office, Teaching, Product Marketing, Mentoring, Coaching, Program Management, Leadership Development, Strategic Planning, Program Development, Higher Education, Instructional Design, Curriculum Development, Staff Development, Grant Writing, Adult Education, Curriculum Design, Nonprofits, Community Outreach, Fundraising, Training, Leadership, E-Learning, Workshop Facilitation, Organizational..., Team Building, Career Counseling, Event Planning, Instructional Technology, Social Networking, Editing, Distance Learning, Supervisory Skills, Policy, Educational Leadership, Career Development, Employee Training, Event Management, PowerPoint, Social Media, ACLS, Team Leadership, Employee Relations, Volunteer Management, Customer Service, Classroom, Administration, Healthcare, Budgets
Education
Walden University 2012 — 2015
Post Graduate Continuing Education, Professional Leadership Training
Cardinal Stritch University 1991 — 2011
Post Graduate Continuing Education, Educational Management and Motivational strategies
St. Norbert College 1985 — 1989
Bachelor of Arts (BA), Elementary Education with minor in Communications
Heartland Business Systems December 2014 - Present
Associated Bank May 2010 - December 2014
Alta Resources September 2007 - February 2010
Alta Resources March 2004 - September 2007
Strong Funds February 1998 - March 2004
Thrivent Financial for Lutherans May 1991 - February 1998
Skills
IT Strategy, IT Service Delivery, Strategic Leadership, Product Management, Information Security..., Infrastructure..., Offshoring, Change Management, Information Security, Information Security..., Enterprise Architecture, IT Risk Management, Network Architecture, Application Architecture, Call Center Architecture, Risk Assessment, Financial Regulation, Securities Regulation, PCI DSS, Server Architecture, Enterprise Storage, Network Design, Virtualization, Unix, Windows, AS400 system, Six Sigma, Vulnerability Management, Security Incident &..., Telecommunications, VoIP, IVR, Data Center, Networking, CISM, Call Center, Network Security, Security, Disaster Recovery, Vendor Management, Servers, Firewalls, Infrastructure, Storage, Business Continuity, Information Technology, IT Operations, IT Management, Call Centers, Computer Security
Education
Keller Graduate School of Management of DeVry University 2002 — 2004
MBA, Business
Cardinal Stritch University 1995 — 1999
BSM, Business Management
Humana, Inc August 2003 - Present
Fox Valley Technical College March 2002 - August 2003
Alta Resources June 2001 - December 2001
The Post~Crescent January 1998 - January 2001
Skills
Health Insurance, Medicare, Claim, Insurance, Claims Management, HIPAA, Commercial Insurance, Employee Benefits, Life Insurance, General Insurance, Medical Terminology, Access, Claims Resolution
Education
Rasmussen College-Wisconsin 2011 — 2012
Associate of Arts and Sciences (A.A.S.), Health Information/Medical Records Technology/Technician, 3.97
Fox Valley Technical College 2002 — 2003
Central Michigan University 1993 — 1997
B.S. Degree, Journalism/Advertising
Kingsford High School 1989 — 1993
diploma, College prep courses
BCBSM October 2006 - Present
Alta Resources 2004 - 2006
Skills
Call Center, Customer Relations, Marketing Strategy, Program Management, Coaching, Process Improvement, Customer Service, Team Leadership, Sales Support, Operations Management, Sales, Call Centers, Team Building, Management, Sales Management, CRM, Sales Operations, Vendor Management, Business Analysis, Account Management, Cross-functional Team..., Forecasting, Customer Satisfaction, Leadership, Strategic Planning, Analysis, Strategy, Training
Education
Ferris State University 1985 — 1989
BA, Production Managment
Alta Resources October 2009 - December 2010
Education
Ashford University 2008 — 2010
Pennsylvania College of Technology 2003 — 2005
Associates, Early Childhood Education
The Social Life September 2015 - Present
Instant Imprints OC March 2014 - September 2015
GC Photo Booth February 2014 - June 2014
Fireline Broadband July 2013 - March 2014
Simpson Digital March 2013 - August 2013
Jessica Simpson Collection May 2013 - July 2013
Alta Resources March 2009 - April 2013
Jessicasimpson.com March 2012 - February 2013
VF Outdoors March 2007 - May 2009
Skills
Microsoft Office, Sales, Customer Service, Facebook, PowerPoint, Social Networking, Microsoft Word, Microsoft Excel, Social Media, Time Management, Outlook, Social Media Marketing, Photoshop, Data Entry, Advertising, Event Planning, Teamwork, Call Centers, Retail, Marketing, Email Marketing, Public Speaking, Team Leadership, Salesforce.com, Leadership
Education
California State University-Fullerton 2007 — 2013
Bachelor of Fine Arts (B.F.A.), Graphic Design
Parsons School of Design
Fashion Business Certificate, Fashion Business
Froedtert Hospital April 2014 - Present
Alta Resources May 2013 - April 2014
Aurora Health Care August 2004 - March 2013
Humana August 2002 - August 2004
Schneider National August 1992 - August 2002
Skills
Organizational..., Performance Management, Leadership Development, Onboarding, Talent Management, Employee Engagement, Training, Conflict Resolution, Leadership, Nonprofits, Staff Development, Training Delivery, Team Building, Management Development, Organizational..., Program Facilitation, Performance Improvement, Coaching, Change Management, Workshop Facilitation, Program Management, Personnel Management, Process Improvement
Education
Benedictine University 2015 — 2017
Master's degree in Management and Organizational Behavior, Organizational Leadership
UW-Whitewater 1987 — 1991
Bachelor's degree, Speech Communication and Rhetoric, 3.0
Alta Resources March 2008 - September 2010
GeoMechanics International January 2004 - February 2009
Anthony Robbins Companies 2006 - 2007
Westlake Consulting 2002 - 2004
Longbore Inc. 1999 - 2001
Sperry-Sun Drilling Services 1985 - 1998
Education
Fairleigh Dickinson University
MBA, Finance
Alta Resources June 2015 - Present
Macy's October 2014 - June 2015
Pall Corporation May 2000 - January 2014
Skills
Employee Relations, HRIS, Human Resources, SAP HR, Microsoft Excel, Employee Benefits, Onboarding, SAP, College Recruiting, Benefits Administration, Recruiting, New Hire Orientations, Workforce Planning, Job Descriptions, ADP Payroll, Employee Handbooks, Talent Acquisition, HR Policies, PeopleSoft, Applicant Tracking..., Deferred Compensation, Performance Management, Talent Management, Interviews, Employee Engagement, Labor Relations, Personnel Management, Temporary Placement, Payroll, Internet Recruiting, Employment Law, Hiring, FMLA, Resume Writing, Background Checks, Employee Training, Organizational..., Sourcing, Succession Planning, Screening Resumes, Training, HR Consulting, Leadership Development, Technical Recruiting, Career Development, Compensation & Benefit, Compensation Structures, Conflict Resolution, HR Transformation, Executive Pay
Education
Florida Gulf Coast University 2010 — 2014
Bachelor's Degree, Business Administration with a conceration in Human Resoruces, 3.4
Edison Community College 2002 — 2007
AA, Liberal Arts
Lehigh Senior High School
Merrill Corporation - Legal Solutions September 2014 - Present
Hanging Pictures June 2005 - Present
Laureate Online Education January 2002 - January 2014
OnlineLearning.net August 1998 - January 2002
Alta Resources June 1998 - January 2002
United States Postal Service August 1997 - February 1998
Skills
Entertainment, Film, Social Media, Video Production, Video, Feature Films, Final Cut Pro, Theatre, Marketing Strategy, Commercials, Television, Sony Vegas, Avid Media Composer, After Effects, Camera Operating, AutoHotKey, Microsoft Office, Dreamweaver, FileMaker, Video Editing, Post Production, Directing, Screenwriting, Producing, Music Videos, Editing
Education
California State University-Los Angeles 2001 — 2004
Bachelor's degree, Film, Television, Media Studies, Summa Cum Laude
Fullerton College 1993 — 2001
Associate of Arts (A.A.), Directing and Theatrical Production, Honors
Buena Park High School 1989 — 1993
Diploma, General Studies
Esri April 2011 - Present
Freelance January 2007 - Present
Rice University December 2007 - April 2011
University of Houston May 2007 - October 2007
The Daily Titan August 2006 - December 2006
Los Angeles Zoo June 2006 - August 2006
North OC Magazine February 2006 - August 2006
The Daily Titan February 2006 - June 2006
Tusk Magazine January 2006 - June 2006
Alta Resources May 2005 - December 2005
Education
California State University-Fullerton 2002 — 2007
B.A., Communications
California State University, Fullerton February 2014 - Present
Alta Resources December 2010 - February 2014
Skills
Troubleshooting, Call Center, Call Centers, Technical Support, Project Management, Data Entry, Microsoft Excel, PowerPoint, Software Documentation, Active Directory, SharePoint, Customer Satisfaction, Process Improvement, Access
Education
California State University-Fullerton
Computer Science
Cypress College 2008 — 2012
Associate of Science (AS), Computer Programming
Alta Resources Dental AssistantSteven L. Weber, D.D.S.December 1990 - May 1999
Education
Fox Valley Technical College 2010 — 2013
Forensic Science, Criminal Justice
American InterContinental University 2008 — 2010
Bachelors, Criminal Justice
American InterContinental University 2008 — 2009
Associates, Business Administration
Northeast Wisconsin Technical College 1990 — 1991
Technical, Dental Assisting
Gold Team Real Estate May 2015 - Present
Honda of Downtown LA April 2013 - December 2013
Amada America, Inc. July 2012 - April 2013
Target October 2010 - December 2011
Final Link Signings April 2008 - July 2010
Alta Resources October 2004 - November 2005
Skills
Customer Service, Employee Relations, Human Resources, Recruiting, Training, Employee Training, Payroll, Employee Engagement, Performance Management, HRIS, Talent Acquisition, Benefits Administration, Onboarding, HR Policies, Sales
Education
Cal State Fullerton 2004 — 2008
Bachelor's degree, English Language and Literature/Letters
Alta Resources May 2015 - Present
Alta Resources July 2013 - May 2015
Alta Resources March 2002 - July 2013
Alta Resources October 1999 - March 2002
Ecolab 1993 - 1998
Skills
Business Analysis, Call Centers, Analysis, Process Improvement, Microsoft Excel, Requirements Analysis, SharePoint, Microsoft Office, Data Analysis
Education
Concordia College 1978 — 1982
Bachelor of Arts (B.A.), Mathematics
Alta Resources Payment Poster/BillerMedcare Diabetic and Medical SuppliesMay 2012 - June 2013
Guest Suites of Boca Raton January 2010 - May 2012
Dr Gupta Subhash August 2009 - October 2009
Perkins Restaurant August 2004 - November 2007
Skills
HIPAA, Medicare, Health Insurance, Insurance, Microsoft Excel, ICD-9, CPT, Claim, Microsoft Word, PowerPoint, Data Entry, Healthcare
Education
Sanford Brown 2008 — 2010
Diploma, Medical Billing & Coding
Sanford-Brown Institute-Ft Lauderdale 2008 — 2010
Medical Billing and Coding
Lake Worth High 1993 — 1997
Diploma, Math
Alta Resources May 2010 - Present
Alta Resources August 2014 - February 2015
Alta Resources September 2007 - May 2010
Sanford Studio Inc February 2007 - September 2007
Skills
Microsoft Office, Customer Service, Management, Six Sigma, Microsoft Excel, Outlook, Microsoft Word, Google Docs, PowerPoint, Call Centers, SharePoint, Quality Assurance, Training, Problem Solving, Customer Relations, Leadership, Sales, Customer Satisfaction, Process Improvement, Time Management, Team Leadership, Teamwork, Team Building, Customer Experience, Troubleshooting, Solar Energy, Health Insurance, Employee Training, CRM, Communication, Telephone Skills, Research, Customer Retention, Interviews, Public Speaking
Education
California High School 2003 — 2007
High School Diploma
Cypress College
Communications
Alta Resources September 2014 - Present
MyLife.com 2012 - 2014
Skills
Customer Experience, Call Centers, Customer Service, Customer Retention, Customer Satisfaction, PowerPoint, Telecommunications, Troubleshooting
Education
California State University-Los Angeles 2004 — 2006
Bachelor's Degree, Urban Learning
Alta Resources October 2014 - Present
Alliant Energy October 2008 - August 2012
ECM USA, Inc. 2005 - 2007
Snap On Tools 2000 - 2004
Skills
Office Administration, HR Solutions, Customer Relations, Human Resources, Employee Relations, Payroll, System Administration, Recruiting, Training, Administrative..., Outlook, Customer Satisfaction, Data Entry, Access, Process Scheduler
Education
Lakeland College 2010 — 2012
Carthage College
Alta Resources January 2012 - Present
Walmart May 2011 - December 2011
Strategic Fundraising October 2010 - February 2011
Walmart March 2009 - July 2009
Education
Everest University-Brandon 2009 — 2010
Associates, Business Marketing/Accounting
Laconia High School 2002 — 2006
HSD, General
NurseCom April 2015 - Present
UnitedHealth Group November 2013 - February 2014
Pacific Sales Kitchen, Bath & Electronics July 2013 - October 2013
Alta Resources September 2012 - April 2013
Macy's November 2011 - July 2012
Skills
Customer Service, Health Insurance, Durable Medical..., Sales, Vehicle Routing, Call Centers, Data Entry, Customer Satisfaction, Telephone Skills, Training
Education
Citrus College 2010 — 2011
Transfer to 4 year University, Psychology
Alta Resources 2011 - Present
Orem RehaB 2010 - 2011
Utah Valley Specialty Hospital 2010 - 2011
Skills
Pediatrics, Autism Spectrum..., Geriatric Rehabilitation
Education
Keuka College 1998 — 2001
Bachelor of Science (BSc), Occupational Therapy/Therapist
Ricks College 1996 — 1998
Associate's degree, Occupational Therapy/Therapist
Omada Vape Co June 2015 - Present
Alta Resources October 2014 - March 2015
ACME Player Services LLC. March 2013 - September 2014
Skills
Maya, Mudbox, Character Modelling, 3D Modeling, Texturing, Drawing, Photoshop, Illustrator, Premiere, Animation, Conceptual Art, Character Animation, Web Design, Character Rigging, Toon Boom, Logo Design, Flash Animation, After Effects, Concept Design, Graphic Design, InDesign, 3D, UV mapping, Vray, Digital Illustration, Computer Animation, Digital Painting, Storyboarding, Compositing, Rigging, Character Designs, 3D Studio Max
Education
Cal State Fullerton 2009 — 2013
Alta resources June 2012 - Present
Public Storage November 2011 - April 2012
Lowe's Home Improvement April 2008 - November 2011
Skills
Computers
Education
Abco Technology 2012 — 2012
In progress, Information Technology
El Camino College 2007 — 2008
none, Information Technology
Law Offices of Rezai & Associates April 2012 - Present
Perona, Langer, Beck, Serbin and Mendoza April 2008 - January 2013
Souza, Breeding & Associates May 2007 - March 2008
Alta Resources October 2004 - May 2007
Metro One Telecommunications April 2003 - July 2004
Nickel Nickel 5cent Games May 2000 - September 2002
Education
California State University-Fullerton 2000 — 2006
Bachelor of Arts (B.A.), Anthropology
Canyon High School
The School District of Lee County February 2015 - Present
Alta Resources August 2013 - May 2014
Town of Fort Myers Beach 2006 - 2013
Skills
Procurement, Contract Negotiation, Contract Management, Project Planning, Construction, Engineering, Customer Service, Project Management, Sales, Operations Management, Microsoft Office, Electrical Engineering, Program Management
Education
Edison Community College 1999 — 2001
Software Programming
Catonsville Community College 1984 — 1985
Computer Science
Carpenters Industrial Council - UBC Affiliate July 2001 - Present
Alta Resources October 2000 - June 2001
Little Professor Book Center August 1996 - October 2000
Skills
Organization, Adding Machine, Data Entry, Dedication to work, Customer Service
Education
Illinois State University 1981 — 1984
Bachelor's degree, Home Econonomics with emphasis on Child Development
College of DuPage 1979 — 1981
-, General Studies
Custom Business Solutions August 2012 - Present
Alta Resources August 2012 - September 2012
US Marketing Alliance November 2011 - April 2012
Round Table Pizza January 2005 - October 2011
Skills
Technical Support, Computer Hardware, Troubleshooting, Help Desk Support, Windows 7, Windows, Customer Service, IBM Terminals, Networking, Windows XP, Microsoft Exchange, Software Documentation, Customer Satisfaction, Software Installation, IT Management, Operating Systems, Windows Server, Active Directory, Network Administration, Positouch, Supervisory Skills, XP
Education
Chaffey College 2007 — 2007
Waste Management March 2014 - Present
Bank of America August 2012 - March 2014
Alta Resources February 2011 - August 2012
Skills
Consultative Selling, Strategic Leadership, Business Initiatives, Strategic Sales Plans, Strategic Planning, Client Development, Communication, Product Marketing, Banking, Mortgage Banking, Residential Mortgages, Customer Experience, Risk Management, Financial Analysis, Credit Analysis, FHA, Loan Origination, Loans, Refinance, Finance, Credit, Non-profit Program..., Events Coordination, Computer Proficiency
Education
California State University-Dominguez Hills 2014 — 2016
Bachelor's Degree, Business Administration and Management
Alta Resources October 2013 - Present
Education
California State University-Fullerton 2013 — 2015
Bachelor of Arts (B.A.), Sociology, social work
Babies R Us 2013 - Present
Alta Resources August 2013 - December 2013
Michaels Arts and Crafts October 2010 - September 2012
Education
Cerritos College
Psychology