Altura Communication Solutions
Address: 1335 S Acacia Ave, Fullerton, CA 92831 Phone: (800) 654-0715: Category: : : Place name: Website: : Hours: : : Website: http://www.alturacs.com/ Category: Business management consultant Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. · Own this business?Add missing informationAdd business hours Unable to add this file. Please check that it is a valid photo. Questions & answers Ask a questionBe the first to ask a question Add a photoThanks for sharing!Your photo will be posted publicly on Google.Contribute MoreDoneUpload public photos of Altura Communication Solutions Posting publicly on the Web Write a review Reviews Be the first to review
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Altura Communication Solutions Employees
Altura Communication Solutions January 2015 - Present
IP Office Techs March 2014 - December 2014
Converging Networks Group, Inc. April 2009 - March 2010
CCC Technologies, Inc September 2008 - December 2008
Maron Structure Technologies May 2008 - June 2008
Converged Communication Systems June 2007 - December 2007
Liberty Communications November 2000 - June 2007
Liberty Communications/Avaya Expert Equipment Dealer January 2000 - January 2007
TIC Enterprises LLC. December 1998 - November 2000
Dimucci Development Company January 1992 - January 1998
Skills
Solution Selling, VoIP, Unified Communications, Selling, Networking, Avaya, CRM, Telephony, Business Intelligence, Sales, Call Centers, Sales Operations, Managed Services, Direct Sales, Management, Telecommunications, Enterprise Software, Leadership, Training, Customer Retention, Mobile Devices, MPLS, Strategic Partnerships, Contract Negotiation, Cisco Technologies, Team Leadership, Cloud Computing, Account Management, Salesforce.com, Sales Process, SIP, Market Research, Data Center, Routers, Sales Presentations, Juniper, SIP Trunking, Virtualization, New Business Development, Channel Partners, Wireless, Strategic Planning, IP, Wireless Networking, Co-location, Professional Services, SaaS, Video Conferencing, Competitive Analysis, Consultative Selling
Education
Avaya University 2001 — 2015
Telecommunications, Avaya Voice over IP, Avaya Client Contact Centers, & Avaya Data Networking Solutions, A
Landmark Education 2002 — 2007
Completed the entire program, except 1- Class remaining, Communications, relationships, Communication &access to power, several seminars, & Wisdom class., A
Peak Performers Network Training 2004 — 2005
Certficate, Selling Skills and Sales Operations
AT&T National Training Center Sales School 1991 — 1992
Certificate Cincinatti Ohio, GBS Application & Solution Selling, B
Loyola University Chicago 1985 — 1991
Bachelors of Science Degree, Psychology& Business, B
Loyola University Chicago 1985 — 1991
Bachelor of Applied Science (B.A.Sc.), Psychology & Business, A& B
Altura Communication Solutions May 2007 - Present
EDS March 2005 - April 2007
Detroit Medical Center January 2000 - August 2005
Skills
ACSS Avaya Call Center..., Telecommunications, IVR, Troubleshooting, Avaya, VoIP, Call Center, CTI, Telephony, Vendor Management, IP, Wireless, Project Management, Managed Services, Networking, Integration, Network Design, Call Centers, SIP, Cabling, T1, Unified Communications, Ethernet, Voice Mail, ACD, WAN, Switches, MPLS, LAN-WAN, Cisco Technologies, Professional Services, Contact Centers, Data Center, Avaya Communication..., TCP/IP, TDM, SIP Trunking, Video Conferencing, IP PBX, Unified Messaging, Modular Messaging, Network Architecture, Wireless Networking, Cisco Call Manager, Sales Engineering, Voice & Data Convergence, Avaya Site..., Genesys, Telecommunications..., Network Engineering
Education
Ferris State University
Blue Wire Communications March 2015 - Present
CallOne June 2014 - March 2015
Avaya May 2012 - April 2014
Netgear August 2010 - May 2012
Altura Communication Solutions January 2010 - August 2010
CDW July 2008 - February 2010
Frontrunner Network Systems December 2005 - December 2007
CrossCom National January 2004 - December 2005
IBEW Local 701 March 2001 - December 2003
Valparaiso University December 1995 - January 2000
Skills
Microsoft Excel, VoIP, Telecommunications, Wireless, Management, Telephony, Avaya IP Telephony, Security, Avaya, Networking, IP, Data Center, Unified Communications, Troubleshooting, Project Planning, Technical Support, Managed Services, Strategic Partnerships, Integration
Education
Valparaiso University 1994 — 1995
Bachelor of Arts, Political Science
Purdue University Calumet 1991 — 1994
Bachelor of Arts, Political Science
Hebron Jr.-Sr Highschool 1986 — 1991
High School Diploma
RockTenn March 2014 - Present
Xerox October 2012 - March 2014
Merial, A Sanofi Company March 2008 - June 2012
Red Hat May 2006 - March 2008
JBoss April 2004 - May 2006
Earthlink February 2002 - March 2004
Altura Communication Solutions 1999 - 2002
RSA Consulting Solutions 1999 - 2000
Education
Georgia State University - J. Mack Robinson College of Business 2006 — 2008
MBA, Risk Management and Finance
University of Mumbai
ISCO International May 2015 - Present
ISCO International April 2014 - May 2015
Self-Employed September 2013 - April 2014
Altura Communication Solutions July 2011 - September 2013
Tellabs January 2009 - July 2009
Tellabs January 2002 - January 2009
Tellabs December 2000 - January 2002
Tellabs April 2000 - December 2000
Tellabs January 1998 - December 1999
KVK Inc January 1990 - January 1998
Skills
Program Management, Change Management, Operations Management, Cross-functional Team..., Strategy, Leadership, Telecommunications, Management, Team Leadership, CRM, Process Improvement, Training, Business Development, Customer Satisfaction, Project Management, Performance Management, Account Management, Start-ups, Team Management, Coaching, Employee Engagement, Employee Training, Quality Assurance, Vendor Management, Human Resources, Continuous Improvement, Project Planning, P&L Management, Team Building, Budgets, Customer Service, PMP, Customer Oriented
Education
University of Phoenix 2009 — 2012
BS, Management, 3.96
Excelsior College 1999 — 1999
AAS, Nuclear Engineering Technology
City of Los Angeles July 2013 - Present
City of Riverside 2005 - July 2013
Altura Communication Solutions January 2002 - November 2003
Fujitsu Business Communication Systems 1998 - 2002
Fujitsu Business Communication Systems 1990 - 1998
Fujitsu Business Communication Systems June 1981 - June 1990
Skills
Leadership, Coaching, Call Center, Call Centers, Telecommunications, Customer Service, CRM, Project Management, Government, Contact Centers, Training, IVR, Contact Center..., Program Management, System Administration, Management, ACD, Technical Support, Team Leadership, Policy
Education
Riverside Community College
Business Administration, Management and Operations
University of California, Riverside
Computer/Information Technology Administration and Management
Altura Communication Solutions March 2013 - Present
Monster Technologies February 2005 - March 2013
Monster.com February 2005 - March 2013
Monster Worldwide February 2005 - March 2013
Pegasus Satellite Television 1998 - 2004
Skills
Telecommunications, IVR, CCE, AES, Nortel, Avaya, ECAS, Disaster Recovery, Project Management, Vendor Management, Call Center, eCAS, CTI, Telephony, Unified Communications, Software Development, Networking, Software Documentation, Call Centers, Data Center, Servers, Cloud Computing, Management, System Deployment, Testing, System Administration, VoIP, Cisco Technologies, MS Project, Siebel, SaaS, Active Directory, Troubleshooting, TCP/IP, Enterprise Software, Pre-sales, Integration, Software Installation, Managed Services, IT Operations, Unix, Virtualization, VMware, Technical Support, Visio, DNS, IP, Avaya Technologies
Education
Wachusett 1985 — 1989
Becker College
Accounting
SunTel Services February 2014 - Present
Altura Communication Solutions August 2012 - February 2014
Converged Communication Systems February 2010 - August 2012
Stratosphere Networks, LLC February 2010 - August 2012
Cbeyond April 2009 - February 2010
Nordstrom / J-Crew January 2003 - January 2008
Skills
Managed Services, Telecommunications, Networking, Solution Selling, Direct Sales, Vendor Management, Sales, Account Management, New Business Development, Enterprise Software, Avaya, Sales Process, Cold Calling, Customer Retention, Customer Satisfaction, Disaster Recovery, Cisco Technologies, Sales Presentations, Virtualization, Unified Communications, Call Center, MPLS, Avaya Technologies, VoIP
Education
Northwood University 2006 — 2008
BA, Marketing/Management
Northwood University
BS, Business Administration; Marketing and Management
Grand Rapids Community College
Associates, Marketing and Management
Lansing Community College
Associates, Business Administration
5.11 Tactical January 2014 - Present
Start-up Company June 2011 - December 2013
Kimco Staffing July 2013 - November 2013
Incipio Technologies January 2013 - June 2013
Newton International College September 2011 - January 2012
Altura Communication Solutions May 2010 - January 2012
ROPES 2009 - 2010
Pacific Life October 2008 - October 2009
United Shipping Solutions October 2006 - October 2008
Emagination Computer Camps May 2007 - August 2007
Skills
PHP, MYSQL, C++, Red Hat Linux, Linux, Apache, JavaScript, Cloud Computing, SMTP, IMAP, POP3, Microsoft Exchange, Windows, MySQL, HTML, CSS, Software Development, jQuery, AJAX, System Administration, SQL, Web Applications, Databases, Programming, Troubleshooting, Microsoft SQL Server, Web Development, User Experience, Unix, JSON, Technical Support, Amazon Web Services..., C#, Web Services, HTML 5, XML, E-commerce, HTML5
Education
California State University-Fullerton 2005 — 2011
BS, Computer Science
Adolfo Camarillo High School 2001 — 2005
Diploma
Berkshire Hathaway HomeServices PenFed Realty February 2014 - Present
Altura Communication Solutions May 2013 - September 2013
Altura Communication Solutions January 2001 - May 2013
Fujitsu Business Communication Solutions November 1989 - January 2001
Fujitsu Business Communication Solutions September 1979 - October 1989
Skills
Extensive experience on..., Extensive experience..., Extensive experience on..., Team Builder, Customer Centric in all..., IP, Management, Unified Communications, Sales, Team Building, Sales Management, Managed Services, Avaya, Operations Management, Wireless, Call Centers, Customer Satisfaction, VoIP, Telecommunications, Telephony
Education
University of Pittsburgh 1972 — 1976
Urban Planning
CCAC 1971 — 1973
Associate of Science (AS), Architecture
BullsEye Telecom March 2012 - Present
Altura Communication Solutions March 2011 - March 2012
AT&T May 2004 - December 2010
NextiraOne (formerly Williams Communication Solutions) January 1999 - May 2004
Ameritech December 1996 - January 1999
WilTel, Inc June 1993 - December 1996
Skills
The Science of..., Holden Sales Development, Dale Carnegie Public..., Numerous Sales /..., Cisco CCNA ICND2..., Avaya, Aruba, Genesys IVR Contact..., ShoreTel..., Nortel Sales Expert, Network Monitoring, Security Assessments, Email Web-Filtering, Asset..., Various ROI Tools, IVR, Call Center, Cisco, VoIP, Unified Communications, PBX, Telecommunications, Nortel, Seminars, Management, Sales Management, Business Services, Training, Cisco Technologies, Solution Selling, IP, Call Centers, Security, WAN, Network Monitoring Tools, Direct Sales, T1, CRM, Sales Operations, Networking, SIP, Cloud Computing, MPLS, Managed Services, Sales Process, Sales, Wireless, Telephony, Data Center, Ethernet
Education
Avondale High School
Michigan State University
Bachelor's, Business
Integration Partners February 2013 - Present
Altura Communication Solutions August 2011 - February 2013
Self Employed September 2010 - August 2011
PM Telco June 2010 - August 2010
TriNET Systems May 2003 - May 2010
CMGI January 1997 - April 2003
Media One (Comcast) January 1996 - January 1997
Comcast (Continental Cablevision) January 1991 - September 1996
Continental Cablevision March 1986 - January 1991
Skills
Project Management, Telecommunications, Avaya, T1, Change Management, Troubleshooting, Experienced Trainer, Project Planning, Software Documentation, Team Leadership, Telephony, VoIP, Leadership, Management, Vendor Management, Wireless, Avaya Technologies, IP, SIP, Unified Communications
Education
Telecommunication Project Management Association 2009 — 2010
Certification, Information Technology Project Manager (TPMA)
Mount Ida College 1982 — 1984
Associates, Science; Travel & Tourism
MASS Employment & Training Resources
Altura Communication Solutions September 2013 - Present
Verizon April 2012 - September 2013
Brix Bar and Grill April 2012 - May 2013
Saxon Mortgage December 2011 - April 2012
BSL Telephony Services June 2010 - October 2011
Nortel 2005 - 2010
Avaya 2005 - 2010
Graham Brothers Entertainment 2003 - 2005
Techni-logics 2002 - 2003
NextiraOne September 2000 - January 2002
Skills
Bar Management, Restaurant Management, Hospitality, Bartending, FOH, Food & Beverage, Open Table, Avaya, SIP, Ethernet, T1, PRI, MPLS, Cabling, Optical Fiber, PABX, Leased Lines, VoIP, Telecommunications, Telephony, ISDN, Unified Communications, Troubleshooting, IP, Wireless, Call Center, H.323, Full P&L Responsibility, Employee Management, Promotions, Website Promotion, Radio Advertising, P&L Forecasting, Master Scheduling, POS, Aloha, Micros, Revention POS, Event Management, Twitter, P&L Budget Management, Facebook Marketing, Nightclub, Nightlife, IP PBX, QTP, ACD, Call Centers, IVR, LAN-WAN
Education
University Texas at San Antonio 1993 — 1994
Sports Management
Prairie View A&M University 1987 — 1989
Sports Management
Abilene High
Altura Communication Solutions September 2006 - Present
Dugdale Communications 2005 - 2006
CMS Communications 2001 - 2005
Fujitsu Business Communication Solutions 1996 - 2001
Datatec Industries 1994 - 1996
NCR Corporation 1987 - 1994
Education
Aurora University 1983 — 1988
B.S., Computer Science
Altura Communication Solutions November 2013 - July 2015
Iteris, Inc. October 2004 - July 2015
Iteris, Inc. April 2001 - November 2004
Escrow.com June 2000 - April 2001
Ernst & Young January 1994 - June 2000
Considine & Considine June 1991 - December 1993
Skills
Corporate Finance, Budgeting, SEC reporting, Financial Reporting, Internal Controls, Budgets, Financial Analysis, SEC filings, Forecasting, Financial Modeling, Risk Management, Mergers, Accounting, Mergers & Acquisitions, Auditing, Finance, Strategy, Revenue Recognition, Financial Accounting, Sarbanes-Oxley Act, GAAP, Analysis, Process Improvement, Strategic Financial..., US GAAP, Business Process..., Tax, CPA, Accounts Payable, SEC Filings, Financial Planning
Education
San Diego State University-California State University 1986 — 1991
BS, Accounting
Irvine High 1982 — 1986
Altura Communication Solutions May 2012 - Present
Avaya June 2008 - May 2012
Avaya October 2007 - April 2008
Avaya June 2004 - September 2007
Volt Technical Resources March 2002 - April 2003
Avaya July 2000 - March 2002
Avaya July 1997 - July 2000
Avaya July 1996 - July 1997
Skills
Modular Messaging, H.323, Troubleshooting, T1, SIP, H.248, Telephony, Avaya, TCP/IP, VoIP, IP, Linux, Windows Server, ISDN, Avaya Communication..., Unified Communications, Switches, Unix, Telecommunications, Voice Mail, Messaging, Definity, Audix, Microsoft Exchange
Education
The University of New Mexico - Robert O. Anderson School of Management 1987 — 1996
BBA, Business Computer Systems
Alvarado Innovations LLC April 2012 - Present
CenturyLink April 2011 - June 2012
Telesphere August 2010 - April 2011
Empire Technologies March 2009 - September 2010
Limelight Networks February 2008 - January 2009
Altura Communication Solutions March 2007 - February 2008
Toshiba January 2004 - July 2006
Samsung Telecommunications America 2001 - 2004
NEC Business Network Solutons (NEC Unified) 1999 - 2000
Executone 1996 - 1999
Skills
Managed Services, Solution Selling, Telecommunications, Sales, New Business Development, Channel, Sales Operations, Avaya, Cisco Technologies, Cloud Computing, Direct Sales, Unified Communications, Networking, Enterprise Software, Wireless, Customer Retention, VoIP, Sales Process, Account Management, Salesforce.com, Telephony, Marketing, Co-location, Training, Cold Calling, MPLS, Channel Partners, Selling, Lead Generation, Sales Presentations, Strategic Partnerships, Professional Services, SIP Trunking, SIP, Call Centers, SaaS, CRM, Mobile Devices, IP, WAN, Product Management
Education
Arizona State University
CenturyLink September 2013 - Present
Altura Communication Solutions January 2012 - December 2012
ICG Rehab April 2002 - April 2004
AT&T 1998 - 2001
MCI 1991 - 1998
MCI 1991 - 1998
MCI 1991 - 1998
Skills
Client Relationship..., Project Management, Training, Avaya Unified..., Sage ACT (Relationship..., Relationship Management, CRM, Sales
Education
University of Illinois at Urbana-Champaign - College of Business 1977 — 1981
BS, Business Administration and Marketing
Saint Xavier University
ROI Networks December 2008 - Present
Telcom Solutions January 2007 - September 2008
Altura Communication Solutions August 2001 - December 2006
Fujitsu Business Communication Systems November 1993 - August 2001
PacTel Meridian Systems 1990 - 1993
Trillium Telephone Systems 1988 - 1990
Skills
Telecommunications, Managed Services, Data Center, VoIP, Telephony, Cisco Technologies, Unified Communications, Networking, Solution Selling, CRM, Contact Centers, Customer Satisfaction, Troubleshooting, New Business Development, Wireless, Account Management, SIP, Call Centers, Enterprise Software, Security, Management, ACD, Sales Management, Voice Mail, Routers, VPN, Call Center, Strategic Planning, Ethernet, Technical Support, Vendor Management, Firewalls, SIP Trunking, Professional Services, Contract Management, Juniper Technologies, Ruckus, Inside Sales, Purchasing, Accounts Payable, Accounts Receivable, Payroll, Job Costing, Maintenance & Repair
Education
Coastline Community College 1993 — 1995
Associates, Purchasing & Materials Management
Orange Coast College
Tympani, Inc. - Chicago IT Consulting and Solutions August 2015 - Present
College of DuPage April 2015 - Present
Altura Communication Solutions March 2013 - July 2015
MAC Source Communications January 2011 - February 2013
Black Box Network Services September 2008 - January 2011
Airdis Telecom June 2006 - September 2008
GlobalCom 2005 - 2006
MCI January 2005 - June 2005
McLeod USA 2000 - 2005
McLeodUSA 2000 - 2005
Skills
Strategy, Strategic Partnerships, Direct Sales, Cisco Technologies, Project Planning, Telecommunications, CRM, Team Building, Solution Selling, VoIP, Sales Process, Managed Services, New Business Development, Account Management, Business Planning, Unified Communications, Sales Operations, Sales Management, Sales, Management, Marketing Strategy, Customer Service, Networking, Selling, Channel Partners, VPN, Leadership, Sales Engineering, Training, Cloud Computing, Business Development, Cold Calling, SaaS, Start-ups, Marketing, Lead Generation, B2B, Avaya, Key Account Management, Enterprise Software, Wireless, Product Marketing, Customer Retention, Salesforce.com, Telephony, Negotiation, Contract Negotiation, Consulting, Call Centers, Team Leadership
Education
College of DuPage 1992 — 1993
DAVEA 1991 — 1992
Media Communications
Wheaton Central High School
Wheaton Central High School
Girl Scouts of Orange County 2014 - Present
Networks in Motion (NIM) acquired by TeleCommunication Systems (TCS) 2007 - 2013
Boyle Engineering 2006 - 2007
Altura Communication Solutions 2002 - 2006
Rand Technology 2000 - 2001
Moen Inc. - CSI Donner subsidiary 1995 - 2000
Education
University of California, Los Angeles - The Anderson School of Management
MBA, Organizational & Strategic Studies
California State University-Northridge
BS, Business Management
Virginia Commonwealth University December 2008 - Present
Telesavers January 2007 - December 2008
Altura Communication Solutions April 2006 - January 2007
TCI April 2004 - August 2005
CTSI 1998 - 2004
Skills
Avaya, Avaya Communication..., IP, Microsoft Office, Networking, Routing, TCP/IP, Telecommunications, Telephony, Troubleshooting, Unified Communications, Visio, VoIP, Windows Server
Education
Strayer University 2002 — 2005
A.A.S.
Computer Learning Center 1996 — 1998
A.A.S
Altura Communication Solutions December 2001 - Present
Fujitsu Business Communications 1999 - 2001
Fujitsu Business Communications 1995 - 1999
Fujitsu Business Communication Systems 1992 - 1995
Skills
Telecommunications, Managed Services, Business Development, Professional Services, Unified Communications, Leadership, Telephony, Team Building, Start-ups, Direct Sales, Sales, Program Management, Wireless, Solution Selling, Strategic Partnerships, Channel, Cloud Computing, Avaya, Strategy, SIP, VoIP, IP, IVR, Call Centers, Product Marketing, SaaS, Sales Management, Team Leadership
Education
DePaul University 1982 — 1984
MBA, International Finance
Northern Illinois University 1978 — 1982
BS - Accountancy
Arraya Solutions May 2014 - Present
Cannon Group November 2010 - April 2013
Altura Communication Solutions July 2009 - November 2010
NetVersant March 2007 - July 2009
GRS Communication March 2002 - March 2007
Expanets 2000 - 2002
Expanets 2000 - 2002
Lucent Technologies 1996 - 2002
AT&T 1986 - 1996
Skills
Managed Services, IP, Cisco Technologies, MPLS, Solution Selling, SIP, Wireless, Vendor Management, WAN, Video Conferencing, Network Design, Cloud Computing, Management, New Business Development, Leadership, IVR, Data Center, Professional Services, Project Management, Ethernet, Sales
Education
Eastern University 1994 — 1996
CloudNet Group August 2015 - Present
Mitel February 2013 - April 2014
Altura Communication Solutions November 2009 - February 2013
Future Digital Imaging December 2008 - November 2009
3RP January 2008 - December 2008
Nothing But Net October 2007 - January 2008
Phoenix Internet 2008 - 2008
Insight 2005 - 2007
Skills
Avaya, Cisco Technologies, HP, Server Architecture, Network Hardware, Dell Computers, Unified Communications, Managed Services, Direct Sales, Cloud Computing, SaaS, Account Management, Salesforce.com, Enterprise Software, Professional Services, Cold Calling, Sales Management, Sales Process, New Business Development, Microsoft Office, Lead Generation, Solution Selling, Telecommunications, Telephony, Telemarketing, VoIP, Networking, Selling, Wireless, Sales Operations, SIP Trunking, Sales
Education
Collins College 2001 — 2005
B.S., Network Technology
Tempe High School
Altura Communication Solutions June 2014 - Present
Altura Communication Solutions June 2014 - Present
Black Box Network Services April 2013 - June 2014
Verizon Business August 2002 - April 2013
qwest 1995 - 2002
Skills
Telecommunications, VoIP, Project Management, Project Planning, Strategic Planning, Customer Service, Sales Management, Integration, DSL, Vendor Management, Account Management, Agile Methodologies, Business Development, Teaching, Public Speaking, Marketing, Program Management, PMP, Process Improvement, Team Leadership, SaaS, Product Management
Education
University of Pheonix 2002 — 2003
English
Pierce College 1979 — 1980
general ed
Cost Plus World Market October 2011 - Present
California State University, Chico August 2010 - May 2011
California State University, Chico January 2010 - May 2011
California State University, Chico September 2009 - December 2010
California State University, Chico January 2008 - May 2008
Burger Hut, Chico July 2006 - January 2008
Altura Communication Solutions March 2006 - May 2006
Education
California State University-Chico 2008 — 2011
Bachelor of Arts, Art History
Butte Community College, Oroville 2005 — 2008
general education
Independent Contractor April 2013 - Present
Altura Communication Solutions June 2009 - March 2013
Avaya August 2006 - April 2009
AT&T Call Center Solutions Group July 2002 - September 2006
SBC Call Center Solutions Group July 2002 - September 2006
AT&T 2002 - 2006
Davox / Concerto / Aspect Software 1983 - 2002
Davox Corporation 1983 - 2002
Concerto Software (Aspect Software) 1983 - 2002
Skills
CTI, Unified Communications, Contact Centers, IVR, Avaya, Telephony, Call Center, ACD, VoIP, Solution Selling, Telecommunications, SIP, Professional Services, Cisco Technologies, Call Centers, Direct Sales, IP, Business Development
Education
Lawrence Technological University 1980 — 1983
Economics and Business Law
U.S. Navy Advanced Communications 1970 — 1976
Class E5, Advanced Electronics Communications and Kryptology
Western Michigan University 1967 — 1969
History and Broadcast Journalism
Freelance January 2014 - Present
Avery Products Corporation August 2015 - Present
Vietnamese Tet Festival October 2014 - February 2015
Altura Communication Solutions April 2013 - October 2014
Garden Grove Regional Library August 2010 - May 2013
Unitedway February 2013 - April 2013
Santa Ana College March 2012 - January 2013
Nice Braces Orthodontic July 2009 - July 2010
Skills
Microsoft Excel, Microsoft Word, Customer Service, Access, Bilingual..., Communication, Predesigner, Photoshop, Illustrator, Typography, InDesign, Painting, Drawing
Education
California State University-Fullerton 2012 — 2016
Bachelor of Fine Arts (B.F.A.), Graphic Design
Santa Ana College 2010 — 2012
Associate of Arts (A.A.), Business Administration
First Communications January 2010 - Present
Altura Communication Solutions December 2007 - September 2009
Cross Telecom April 2006 - November 2007
Focal Communications/ Broadwing April 2003 - March 2006
SBC/ Ameritech May 2001 - January 2003
CCC Technologies 1994 - 2000
Skills
Direct Sales, Telecommunications, VoIP, Account Management, Business Development
Education
Marquette University 1988 — 1992
BS, Marketing
Technical Innovation June 2015 - Present
Crestron Electronics July 2014 - May 2015
Milner Voice & Data November 2012 - April 2014
Intelliverse March 2012 - November 2012
iManage Solutions October 2009 - March 2012
NCR Corporation February 2008 - November 2008
Altura Communication Solutions August 2005 - February 2008
NEC Corporation of America May 2004 - August 2005
Verizon Business May 2002 - August 2003
Avaya June 1999 - January 2002
Skills
New Business, Account Management, Developing Client..., Consultative Selling, Relationship Development, Lead Generation, Retail, Solution Selling, Direct Sales, Cold Calling, B2B, Channel, SaaS, Salesforce.com, Channel Management, New Business Development, Unified Communications, VoIP, Cloud Computing, Strategic Partnerships, Enterprise Software, Telephony, Avaya, IVR, SIP Trunking, Contact Centers, ACD, CRM, Channel Partners, Managed Services, Telecommunications, Selling, Sales Process, Cisco Technologies, Networking, Strategy, Sales, Management, Video Conferencing, Call Centers, Partner Management, Virtualization, Wireless, MPLS, Co-location, SIP, IP, Data Center, WAN, Ethernet
Education
Elizabethtown College
Bachelor's Degree, Political Science
Elizabethtown College
Bachelor's degree, Political Science
US Health Group 2014 - Present
Altura Communication Solutions March 2013 - August 2014
Newark/Transcat February 2006 - September 2012
Brown Road Family Medicine February 2004 - February 2006
Seen on Screen January 2000 - December 2003
Skills
Sales Operations, Product Marketing, Business Development, New Business Development, Key Account Management, Account Management, Sales Process, Sales Management, Sales, Cross-functional Team..., Direct Sales, B2B, Product Management, Electronics, Process Improvement, Salesforce.com, Strategic Planning, Team Building, Contract Negotiation, Customer Satisfaction, Manufacturing, Product Development, Negotiation, Product Launch, Solution Selling, Forecasting, Pricing, Team Leadership, GoToMeeting, FileMaker, WebEx, ConnectWise, Operations Management, Marketing Strategy, Corporate Governance, Microsoft Office
Education
University of Phoenix 2010 — 2012
Master of Business Administration (M.B.A.), 3.75
University of Phoenix 2008 — 2010
Bachelor of Science in Management, 3.81
Baker
Gallatin High
Key Surgical January 2015 - Present
CallSquad September 2014 - January 2015
Proto Labs July 2008 - June 2012
Golden Valley Fire Department January 2009 - April 2010
Altura Communication Solutions February 2008 - July 2008
World Data Prodcuts December 2006 - January 2008
Haskell's Wine & Spirits April 2004 - December 2006
Skills
B2B Sales, Excellent Communication, Sales Leadership, Manufacturing, Sales Management, B2B, Plastics, Injection Molding, Account Management, Sales, Purchasing, New Business Development, Solidworks, Project Management, Business Development, International Sales, Market Research, Medical Devices, Product Development, Cross-functional Team..., Lean Manufacturing, Rapid Prototyping, SolidWorks
Education
St. Catherine University 1998 — 2005
B2B Sales, Business Sales/Philosophy
Highland Park 1994 — 1998
Diploma
Altura Communication Solutions May 2014 - Present
AGC Networks Inc. October 2013 - April 2014
Avaya July 1999 - June 2013
Nortel July 1999 - December 2009
EDS, an HP company February 1995 - July 1999
Skills
WLAN, Network Design, Wireless Networking, Technical Training, Switches, IP Networking, Avaya, Pre-sales, Ethernet, Routing, Sales Engineering, Network Engineering, LAN-WAN, CWNA, CWSP, IP, Data Center, OSPF, VMware, VoIP, QoS, Telecommunications, SIP, Security, Unified Communications, Leadership, Project Management, Project Planning, Network Architecture, Telephony, Wireless, Solution Selling, Shortest Path Bridging, Networking, Avaya Technologies
Education
Northampton Community College 1974 — 1976
Associates, Data Processing
Avaya June 2014 - Present
NACR May 2013 - June 2014
Altura Communications June 2012 - April 2013
Avaya November 2010 - May 2012
Altura Communication Solutions October 2003 - November 2010
Fujitsu America March 1999 - October 2001
NEC Unified Solutions (Nitsuko America - at the time) August 1992 - March 1999
Tie Communications February 1987 - August 1992
Skills
Telecommunications..., Product Management, Systems Engineering, Sales Engineering, Telecommunications..., Telecommunications..., Unified Communications, Telephony, Avaya, Telecommunications, Channel, IP, Voice Mail, Pre-sales, VoIP, Video Conferencing, Ethernet, TDM, Sales Operations, SIP, Wireless, Call Centers
Education
University of Hartford 1989 — 1990
ASCS, Computer ScienceTechnology
Norwalk Technical College 1983 — 1985
ASEE, Electrical and Electronics Engineering
Altura Communication Solutions November 2014 - Present
United States Department of Defense March 2010 - November 2014
EPS Corporation September 2009 - February 2010
US Army November 2005 - November 2009
Skills
Networking, Team Leadership, Cisco Technologies, Cisco Security, Cisco Routers, Network Security, Cisco Firewall Security, Information Assurance, VLAN, Call Manager Express, Cisco Call Manager, Cisco Certified, Cisco IOS, Cisco VoIP, WAN, LAN-WAN, IPv6, Management, Cisco WAN, WAN Optimisation, Cisco Security Agent, Cisco Security Manager, Network Design, IPSec, Network Architecture, IPv4, Routing Protocols, VLSM, Teamwork, Cisco Information..., NetMRI, SNMPc, Solarwinds, Orion, DMVPN, Netflow, Instructor-led Training, CCNA, CCENT, Firewalls, Satellite Communications, Benefits Negotiation, Computer Network..., ASA, Security, Troubleshooting, VoIP, Computer Security, IP, Routing
Education
East Carolina University 2013 — 2015
Bachelor of Science (B.S.), Industrial Technology, 3.5
Central Texas College 2009 — 2012
Associate of Arts and Sciences (AAS), Network and System Administration/Administrator, 3.25
Altura Communication Solutions
Skills
Avaya Communication..., AVST, Avaya System Manager, Avaya Session Manager, Telecommunications
Education
DeVry University 1989 — 1992
Bachelor's Degree, Telecommunications Management
Fusion LLC September 2010 - Present
Textron Defense Systems April 2010 - September 2010
Wilson Farms May 2009 - April 2010
Wilson Farms Inc May 2009 - November 2009
Altura Communication Solutions August 2008 - December 2008
UMass Lowell June 2004 - July 2008
Skills
Invoicing, Billing, Administration, Accounting, Special Events, Accounts Payable, Payroll, Reconciliation, Excel, Promotions, Event Management, Microsoft Office, Payments, Social Media, Customer Service, Accounts Receivable, Microsoft Excel, Blogging, Social Networking, Access, Outlook, Account Reconciliation
Education
University of Massachusetts at Lowell 2004 — 2008
BSBA, Management and Marketing
California Watercolor Association (CWA) March 2004 - Present
Altura Communication Solutions October 2012 - September 2013
Avaya January 2001 - November 2002
Lucent Technologies 1998 - 2000
Lucent Technologies 1996 - 1998
AT&T 1990 - 1997
AT&T Network Systems 1990 - 1992
AT&T April 1982 - December 1988
Organization of American States September 1970 - April 1974
Skills
Vendor Management, New Business Development, Sales Management, Account Management, Avaya, Mobile Devices, Contact Centers, Strategic Planning, Call Center, Telecommunications, Customer Service, VoIP, IVR, Marketing Strategy, Unified Communications, Start-ups, ACD, Trade Shows, Wireless, Customer Experience, Telephony, Managed Services, Solution Selling, SIP, Enterprise Software, Professional Services, MPLS
Education
American University
BA, International Relations/Languages
Florida International University - College of Business
International Business
Patina Solutions September 2015 - Present
Accretive Solutions (Boston Market Acquired by Patina Solutions) June 2014 - September 2015
ZeroPoint Risk Research, LLC December 2011 - 2014
Hewlett-Packard February 2010 - November 2011
Altura Communication Solutions May 2009 - February 2010
Sun Microsystems January 2002 - 2008
StorageTek 2002 - 2005
Nortel Networks January 2000 - October 2001
Fujitsu Telecommunications November 1995 - January 2000
AT&T January 1994 - November 1995
Skills
Risk Management, Business Development, Sales, Storage, Networking, Telecommunications, Technology Security, Optical Network, Sales Operations, Channel, Professional Services, Data Center, Strategy, New Business Development, Solution Selling, Selling, Enterprise Software, Security, Leadership, Contract Negotiation, Management, Business Alliances, Business Planning, Channel Partners, Cloud Computing, Direct Sales, Executive Management, Go-to-market Strategy, Managed Services, SaaS, Sales Management, Storage Area Networks, Start-ups, Strategic Planning, Strategic Partnerships, Wireless, Sales Enablement, Partner Management, Pre-sales, Unified Communications, VoIP, Product Management, Outsourcing, CRM, Consulting
Education
University of Rhode Island
BSME
Office Depot July 2012 - Present
Process Data Control Corp (pdc) September 2009 - January 2011
Altura Communication Solutions October 2008 - September 2009
Verizon July 2004 - August 2008
NextiraOne 2003 - 2004
Axberg Telelogic 2000 - 2004
NextiraOne 2002 - 2003
InterVoice April 2000 - April 2001
Nortel 1988 - 1999
Skills
Account Management, Business Development, CRM, Cisco Technologies, Customer Service, Direct Sales, Enterprise Software, Managed Services, Networking, New Business Development, Sales Management, Sales Process, Telecommunications, Team Building
Education
University of North Texas 1971 — 1973
BBA
Kilgore College 1970 — 1971
Associates of Science
AAA Automobile Club of Southern California March 2011 - Present
Altura Communication Solutions 2001 - 2011
Fujitsu BCS 1980 - 2001
Skills
Avaya, Telecommunications, VoIP, Telephony, Unified Communications, ACD, SIP, IP, Voice Mail, Wireless, CTI, Ethernet, Call Center, Video Conferencing, LAN-WAN, Avaya Communication..., SIP Trunking, Avaya IP Telephony, Juniper, Network Design, Avaya Site..., Call Centers, Contact Centers, MPLS, Avaya Technologies, Troubleshooting, Switches, Cisco Technologies
Education
The University of Electro-Communications 1973 — 1977
BSEE, Image analysys, reverse engineering
Koichihawa Tokyo Japan
Advocate Health Care July 2011 - Present
Altura Communication Solutions January 2009 - July 2011
Targetcast Networks November 2008 - March 2011
Spencer Technologies, Inc May 2002 - October 2008
CrossCom National May 1997 - May 2002
Skills
Negotiation, Telecommunications, Customer Relations, Team Building, Strategic Planning, Sales Management, Call Center, Problem Solving, Process Improvement, Business Analysis, Network Design, Network Architecture, Wireless Networking, Project Management, Management, Account Management, Customer Service, Customer Satisfaction, Telephony, Change Management, Selling, Healthcare, Call Centers, Leadership, Coaching, Vendor Management, Forecasting, VoIP, Project Planning, Integration, Cross-functional Team..., Data Center, Strategy, Salesforce.com, Team Leadership, Security, Strategic Partnerships, Networking, Direct Sales, Training, Product Management, Contract Negotiation, Business Development, Budgets, Unified Communications, Operations Management, Disaster Recovery, Managed Services, Program Management, System Administration
Education
Northeastern Illinois University 1991 — 1995
BS, Marketing
Elmwood Park High School 1987 — 1991
Altura Communication Solutions October 2005 - Present
Altura Communication Solutions 2005 - 2009
Siemens August 1987 - September 2005
Lucent Technologies 1999 - 2002
Skills
Call Center, WAN, Unified Communications, VoIP, Solution Selling, IP, Channel, Telecommunications, Telephony, Avaya, Wireless, SIP, Voice Mail, Contact Centers, IVR, Call Centers, Sales, Direct Sales, Professional Services, Networking, Strategic Partnerships, T1, Sales Operations, Data Center, Managed Services, Video Conferencing, Account Management, Cloud Computing, Switches, LAN-WAN, Integration, MPLS, SIP Trunking, Cabling, Mobile Devices, Vendor Management, ACD, Ethernet, Channel Partners, CTI, Network Design, Cisco Technologies, SaaS, Sales Engineering, Pre-sales, Enterprise Software, Virtualization, Co-location, Salesforce.com, Network Architecture
Education
Kean University 1974 — 1984
Bachelor of Science, Accounting
Avaya September 2013 - March 2015
Altura Communication Solutions November 2012 - August 2013
Carousel Industries May 2009 - July 2012
Avaya February 2003 - December 2008
Northwoods Technology August 2001 - February 2003
Intel Corporation March 2000 - July 2001
Bloomberg LP August 1992 - February 2000
Education
Utica Institute of Technology 1989 — 1991
Bachelor's Degree, Telecommunications Engineering, Cum Laude
Dutchess Community College 1987 — 1989
Associate's Degree, Electrical, Electronic and Communications Engineering Technology/Technician
GE August 2013 - Present
Altura Communication Solutions October 2012 - August 2013
Altura Communication Solutions September 1999 - October 2012
US Electric 1997 - 1999
Telecomp Technologies 1996 - 1997
Skills
Telephony, VoIP, Avaya, T1, Voice Mail, Troubleshooting, ACD, Telecommunications, Unified Communications, Avaya Communication..., SIP, IP, Avaya Site..., Software Installation, Cabling, Unified Messaging, Optical Fiber, Modular Messaging, DS3, Switches, Wireless, Cisco Technologies, IVR, WAN, IP PBX, Video Conferencing, AVST, Routing Protocols, Network Design, Computer Network..., Ethernet, LAN-WAN, SIP Trunking, TDM, Managed Services, Contact Centers, Microsoft Exchange, OSPF, Cisco Routers, Avaya AES, G450, S8700, Call Centers, Data Center, MPLS, CTI, EIGRP, Call Center, Wireless Networking, Avaya Technologies
Education
Syracuse University - Martin J. Whitman School of Management 2015 — 2017
Master of Business Administration (MBA)
DeVry University 2012 — 2014
Bachelor of Science, Network and Communications Management
DTI LLC August 2014 - Present
Altura Communication Solutions August 2009 - July 2014
Ligero Group, Ltd. May 2008 - March 2012
PRstore LLC 2001 - March 2008
First Data Commercial Services 2003 - 2006
Elcotel 1999 - 2001
Perle Systems, Inc 1997 - 1999
Fujitsu Business Communication Systems 1989 - 1997
Memorex Telex 1986 - 1989
ITT Communications 1983 - 1986
Skills
Sales Operations, Sales Management, Telecommunications, Sales, Business Development, New Business Development, Start-ups, Strategic Planning, Leadership, Marketing, Training, SaaS, CRM, Cloud Computing, Strategy, Channel Partners, Managed Services, Wireless, Enterprise Software, Change Management, Unified Communications, Direct Sales, Strategic Partnerships, Franchising, Call Centers, Executive Management, Channel Management, Marketing Management, P&L Management, Operations Management, Customer Acquisition, Customer Retention, Business Analysis, Selling Skills, Entrepreneurship, Product Marketing, Solution Selling, Salesforce.com, Professional Services, Management, Compensation, Management Development, Sales Skills Training, Entrepreneurial..., Market Analysis, Turn-around Situations, Information Security..., ESI, Litigation Support, Contract Negotiation
Education
Northwestern University - Kellogg School of Management
Masters, General Management
Indiana University - Kelley School of Business
BS, Marketing and Advertising
New Trier West H.S.
Dara Biosciences July 2015 - Present
Wellero February 2015 - July 2015
Upsher-Smith Laboratories August 2009 - December 2014
Altura Communication Solutions March 2008 - August 2009
BBRS 2002 - February 2008
Techpower April 2001 - January 2002
Spherion 1999 - 2001
Coin Op International May 1994 - May 1999
Technology Marketing Group September 1992 - May 1994
LaserMaster September 1990 - September 1992
Skills
Consultative Selling, Account Management, Sales Management, New Business Development, Team Leadership, Cross-functional Team..., Technical Recruiting, IT Strategy, CRM, Recruiting, Networking, Enterprise Software, Healthcare, Salesforce.com, Sales Process, Telecommunications, Business Development, Solution Selling, Pharmaceutical Industry, Fundraising, Managed Care, Coaching, Training, Interviews, Selling Skills, Sales Presentations, Pharmaceutical Sales, Building Relationships, Sourcing, Marketing, Direct Sales, Leadership, Selling, Sales Operations, Management, OB/GYN, Product Launch, Marketing Strategy, Dermatology, Product Development, Negotiation, Women's Health, Sales, Process Improvement, Sales Force Development
Education
University of St. Thomas 1998 — 1998
FastTrac NewVenture
University of Minnesota-Twin Cities 1986 — 1990
Bachelor of Arts (BA), International Relations and Affairs
Minnesota State University, Moorhead 1984 — 1986
Altura Communication Solutions April 2013 - Present
Avaya December 2011 - December 2012
Avaya December 2009 - December 2012
Nortel September 2008 - September 2010
Nortel October 2005 - September 2008
Nortel 2002 - 2005
Nortel 1999 - 2002
Skills
VoIP, SIP, Avaya, Unified Communications, Telephony, IP, Telecommunications, TDM, H.323, Wireless, Unified Messaging, Ethernet, Linux, MCSE 2003, Customer Service, Technical Support, DMS-100, Management, Leadership, KPI Reports, MCP, Amdocs Clarify, Siebel, Microsoft Office, IVR, Contact Centers, Call Centers, Project Management, Managed Services, Cisco Technologies, Troubleshooting, Service Delivery, Outsourcing, Cross-functional Team..., LAN-WAN, Avaya Technologies
Education
Colby Community College 1987 — 1989
Associates, Applied Science
Northwest Kansas Technical College 1987 — 1989
Communications Technology, Communications, Top 10%
Northwest Kansas Technical College
Communications Technology, Telecommunications Engineering
Altura Communication Solutions, LLC July 2011 - Present
Altura Communication Solutions 2004 - 2010
Fujitsu Business Communications 1994 - 2000
Skills
PBX, Unified Communications, VoIP, Solution Selling, Telecommunications, IVR, Network Design, MPLS, Contact Centers, Avaya, Call Centers, Managed Services, Telephony, Ethernet, SIP, Call Center, Professional Services, IP, Direct Sales, Wireless, Cloud Computing, Selling, Vendor Management
Education
The University of Montana - School of Business Administration 1982 — 1987
B.S. Business Administration, Major in Accounting and Minor in Economics
Kaharo consulting January 2013 - Present
Abtech Systems Inc April 2011 - August 2011
DMG World Media June 2008 - November 2010
National Stores Inc. October 2007 - March 2008
Public Communications Inc. September 2007 - October 2007
Norman Krieger Inc February 2007 - July 2007
Lighthouse Real Estate Solutuions Corp October 2006 - February 2007
Phillips Industries January 2006 - August 2006
Altura Communication Solutions October 2004 - June 2005
Vans Tennis Shoes September 1999 - October 2004
Skills
Windows 7, Windows 8.1, Microsoft Office, OS X, Android, WordPress, Microsoft SQL Server, Microsoft Exchange, Microsoft Project, Windows Server, PC building, Virtualization, Cloud Storage, VirtualBox, Wireshark, Cisco IOS, Computer Repair, IT Infrastructure..., Network Administration, Network Security
Education
University of Phoenix 2010 — 2015
Cerritos College 1998 — 2006
Altura Communication Solutions October 2004 - Present
Avaya 1978 - 2001
Skills
Avaya, Unified Communications, Telephony, ACD, IVR, Contact Centers, SIP Trunking, SIP, CTI, VoIP, Call Centers, Sales Engineering, Managed Services, TDM, Unified Messaging, Voice Mail, Video Conferencing, IP PBX, IP, MPLS, LAN-WAN, Wireless, Team Building, Avaya Technologies
Education
Rutgers, The State University of New Jersey-Newark 1990 — 1992
Altura Communication Solutions 1985 - 2005
Altura communication Solutions 1985 - 2005
Skills
Unified Communications, Telecommunications, Solution Selling, Team Building, Call Centers, Contact Centers, Sales Management, Telephony, Strategic Planning, Process Improvement, VoIP, Negotiation, Avaya, Customer Satisfaction, Short Sales, Microsoft Office, Wireless, New Business Development, Management, Sales
Education
University of Phoenix 1992 — 1994
Emporia State University 1966 — 1967
Business
Wichita State University 1965 — 1966
Business
Augusta High School, Augusta, KS
Crocker Communications April 2015 - Present
Eastern Energy Solutions, Inc. May 2014 - April 2015
Ambit Energy October 2013 - January 2015
The Rich Dad Company 2014 - 2014
Empower Network, LLC 2013 - 2014
NetVersant September 2006 - June 2009
Altura Communication Solutions February 2004 - September 2006
NetVersant August 2001 - February 2004
JCI Communications 1998 - 2002
JCI Communications 1998 - 2002
Skills
Energy Audits, Energy Efficiency..., Energy Deregulation, Showroom Lighting, Direct Sales, Solution Selling, New Business Development, VoIP, Telecommunications, Sales Process, Sales Management, Avaya, Key Account Management, Sales, Sales Operations, Selling, IP, Unified Communications, Managed Services, Call Centers, Business Strategy, Marketing Strategy, Telephony, Contact Centers, Team Management, Networking, Video Conferencing, Marketing, Lead Generation, Unified Messaging, IVR, SIP, ACD, Contract Negotiation, Customer Satisfaction, Professional Services, Customer Retention, Channel Partners, SaaS, Consultative Selling, Leadership, Wireless, Salesforce.com, Strategic Partnerships, Account Management, CRM, Avaya Technologies, Management
Education
Suffolk University 1991 — 1995
Bachelor of Science (BS), Economics
North Andover High School 1987 — 1989
High School Diploma, Girls
Altura Communication Solutions June 2001 - Present
Altura Communications Solutions 2001 - Present
Skills
Managed Services, Unified Communications, Solution Selling, Telephony, VoIP, Professional Services, Direct Sales, Telecommunications, Channel Partners, Call Centers, MPLS, SaaS, Cloud Computing, SIP, Ethernet, Cisco Technologies, Sales Engineering, Unified Messaging, Salesforce.com, Pre-sales, ACD, Data Center, SIP Trunking, IP, Network Design, Video Conferencing, Mobile Devices, CTI, Enterprise Software, Co-location, Switches, Selling, Networking, Contact Centers, Strategic Partnerships, Wireless, T1, IVR, Sales Management, Avaya, WAN, Network Architecture, Cabling, TDM, LAN-WAN, Voice Mail
Education
Boston University 1973 — 1977
Altura Communication Solutions August 2003 - Present
Altura Communication Solutions 1998 - 2013
Total Communications August 2002 - August 2003
Fujitsu Business Communication Systems June 1998 - December 2001
Skills
VoIP, Telecommunications, IP, Customer Satisfaction, Problem Solving, Telephony, Avaya, Call Center, Unified Communications, PBX, Modular Messaging, SIP, Team Leadership, Call Centers, Managed Services, Contact Centers, Ethernet, LAN-WAN, Vendor Management, Wireless, WAN, Data Center, Integration, Professional Services
Education
Broward Community College 1989 — 1991
NACR 2014 - Present
Altura Communication Solutions 2005 - 2013
Westar Networks 2003 - 2005
Enterasys Networks 2001 - 2003
Enterasys Networks 2000 - 2001
Fujitsu 1995 - 2000
Asante Technologies 1994 - 1995
Digital Equipment Corporation 1981 - 1994
Skills
Solution Selling, Professional Services, Managed Services, Unified Communications, Channel, Sales Management, VoIP, Telephony, Sales Operations, Direct Sales, Sales, Channel Partners, Wireless, Telecommunications, Sales Process, Salesforce.com, Strategic Partnerships, Call Centers, Selling, Enterprise Software, Cloud Computing, Leadership, SIP, MPLS, SIP Trunking, SaaS, IP, Data Center, IVR, Ethernet, Avaya, Video Conferencing, Pre-sales, Contact Centers, Sales Engineering, WAN, Go-to-market Strategy, Mobile Devices, Account Management, IP PBX, Co-location, LAN-WAN, Network Design
Education
University of Maryland College Park 1975 — 1979
BS, Business Management
Altura Communication Solutions January 2001 - Present
Altura January 2001 - December 2006
Fujitsu Business Systems 1998 - 2001
Fujitsu Business Communication Systems 1988 - 2001
Fujitsu Business March 1988 - September 2000
Skills
Telecommunications, VoIP, ACD, Channel, Professional Services, Sales Management, Solution Selling, Direct Sales, Managed Services, Unified Communications, Telephony, Voice Mail, Ethernet, IVR, Avaya, IP, T1, LAN-WAN, ISDN, Cabling, Switches, SIP, Contact Centers, Call Centers, CTI, Channel Partners, IP PBX, MPLS, SIP Trunking, Data Center, TDM, WAN, Network Design, Video Conferencing, Sales Engineering, Cloud Computing, Hosted Services, SaaS, Sales Operations, Executive Management, Executive Development
Education
North Central College 1992 — 1994
Altura Communication Solutions April 1993 - Present
Fujitsu Business Communication Systems 1993 - 2001
DeSoto, Inc. 1991 - 1993
Skills
Telephony, Avaya, Solution Selling, Unified Communications, ACD, VoIP, SIP, Call Centers, Managed Services, Telecommunications, IP, SIP Trunking, Wireless, IVR, Contact Centers, Ethernet, Account Management, Avaya Technologies
Education
Southern Illinois University, Carbondale 1986 — 1991
BS, Communications
Altura Communication Solutions 2001 - Present
Fujitsu Business Communication Systems 1999 - 2001
filtec / Industrial Dynamics Company 1989 - 1999
Skills
VoIP, Unified Communications, Wireless, Telecommunications, IP, Avaya, Telephony, Management, Project Planning, IT Strategy, IT Service Management, IT Operations Management, System Implementations, Applications..., Business Process..., Reducing Operating Costs, Integration, IVR, Information Technology, Information Systems, Change Management, Information Systems..., System Administration, Information Security, Organizational..., Customer Satisfaction, Team Leadership, Vendor Management, IT Management, IT Operations, Disaster Recovery, PCI DSS
Education
Loyola Marymount University
Communications
Citrix November 2013 - Present
Utility Telephone August 2011 - October 2012
Shared Technologies July 2010 - July 2011
Altura Communication Solutions May 2007 - April 2010
Avaya / Expanets / Lucent Technologies January 1988 - May 2007
Skills
New Business Development, Account Management, Avaya, Mitel, VoIP, SIP, Unified Communications, SaaS, VMware, Virtualization, Cloud Applications, MPLS, NEC, Enterprise Solution..., Audio and Video..., Salesforce.com, Key Account Management, Customer Satisfaction, Wireless, Call Centers, Professional Services, IP, Cloud Computing, Unified Messaging, Telecommunications, Enterprise Software, Cisco Technologies, CRM
Education
California State University-Hayward
Business Administration
Altura Communication Solutions January 1980 - Present
Skills
Unified Communications, Managed Services, Solution Selling, Telephony, Avaya, Customer Service, Sales
Education
University of Pittsburgh 1972 — 1976
Urban Planning
Baldwin High School 1969 — 1971
Altura Communication Solutions August 2003 - Present
Fujitsu FBCS 2000 - 2001
Skills
Unified Communications, Telephony, Avaya, VoIP, Call Centers, Telecommunications, Sales Management, SIP Trunking, Contact Centers, Voice Mail, Cabling, ACD, Managed Services, MPLS, Troubleshooting, Professional Services, SIP, IP, Solution Selling, Wireless, T1, TCP/IP, LAN-WAN, CTI, Video Conferencing, IVR, Ethernet, Channel Partners, Wireless Networking, AVST, Hosted Services, IP PBX, Cisco Technologies, Network Design, SaaS, TDM, Voice & Data Convergence, Co-location, Unified Messaging, Cloud Computing, Salesforce.com, Sales Engineering, Networking, WAN, Direct Sales, Switches, Data Center, Vendor Management, Sales Process, Selling
Education
University of Rhode Island 1988 — 1992
Bachelor of Science (B.S.), Animal Sciences, Major
University of Rhode Island 1988 — 1993
Performing Arts, Musical Theatre, Minor
Sacred Heart Academy 1984 — 1988
Highschool, 9-12
Altura Communication Solutions
Skills
Unified Communications, Managed Services, VoIP, Telephony, Solution Selling, Telecommunications
Education
Arizona State University
University of Nebraska-Lincoln
Altura Communication Solutions February 2011 - Present
Avaya October 2007 - April 2011
T-Mobile 2001 - 2006
Focal Communications 1998 - 2000
MCI 1995 - 1998
Skills
Unified Communications, Salesforce.com, Direct Sales, Managed Services, Avaya, Account Management, Channel, Telephony, Solution Selling, Channel Partners, VoIP
Education
Northern Illinois University 1987 — 1991
B.A., Communications
Minnesota School of Business March 2011 - Present
Altura Communication Solutions October 2006 - December 2010
Carpet Man August 2004 - February 2006
Sunrise International Leasing- Cisco Capital February 2000 - June 2002
Skills
Telecommunications, Avaya, Customer Satisfaction, Corporate Communications, Conflict Resolution, Field Operations, Logistics, Leasing, Time Management, Resourceful in the..., Legal Research, Lease Documentation, Marketing, Coordinating Events, Vendor Management, Dispatching, Preventive Maintenance, Job Scheduling, Remote Troubleshooting, Billing Process, Bookings
Education
University of Colorado - Boulder 1997 — 2000
General Studies
Minneapolis Community and Technical College 1996 — 1997
Post Secondary Studies, Business Emphasis
Altura Communication Solutions February 2009 - Present
Nortel February 2007 - February 2009
AVT January 1996 - January 2001
Centigram Communications 1992 - 1997
groundwater Technology Inc 1989 - 1995
The Foxboro Company January 1981 - May 1989
Education
Johnson & Wales University 1980 — 1982
Business, Management
North Attleboro High School 1976 — 1979
CheckView November 2013 - August 2014
Select Comfort March 2013 - November 2013
Jeff Bird February 2011 - March 2013
Altura Communication Solutions July 1999 - December 2010
Williams Communications 1994 - 1999
Time Warner Cable 1983 - 1995
Skills
Telecommunications, Leadership, Call Center, Sales, Direct Sales, Telephony, Solution Selling, Customer Satisfaction, Sales Operations, Wireless, Management, Managed Services, Selling, Call Centers, Unified Communications, VoIP
Education
University of Minnesota-Morris 1980 — 1984
University of Minnesota-Morris 1980 — 1983
Carousel Industries July 2010 - Present
Altura Communication Solutions July 2010 - October 2010
Avaya Inc. August 2008 - March 2009
Avaya Inc. August 2007 - August 2008
Avaya Inc. August 1995 - August 2007
United States Army June 1988 - January 1992
Education
Corban College 1986 — 1987
Education
Mt. Hood Community College 1985 — 1986
General Studies
Portland State University 1984 — 1985
Electrical Engineering
Altura Communication Solutions April 2015 - Present
Goodman Networks April 2014 - March 2015
Alcatel-Lucent June 2011 - April 2014
Alcatel-Lucent 2008 - 2011
USAR October 1984 - July 2008
Alcatel-Lucent 2001 - 2003
Alcatel-Lucent 1998 - 2001
AT&T 1997 - 1998
AT&T 1991 - 1995
AT&T 1988 - 1991
Skills
Marketing, Telecommunications, Program Management, Integration, Project Management, PMP, Competitive Analysis, Solution Selling, Wireless, VoIP, Product Management, Management, Leadership, Cross-functional Team..., Vendor Management
Education
Roosevelt University 2004 — 2005
Post Baccalaureate Certificate, Paralegal Studies
Keller Graduate School of Management of DeVry University 1997 — 2000
Masters Project Management, Project Management
Keller Graduate School of Management of DeVry University 1995 — 1997
MBA, Marketing
Chicago State University 1986 — 1991
Bachelor of Arts (B.A.), Liberal Arts and Sciences/Liberal Studies
Lindblom Technical H.S. 1978 — 1982
H.S. Diploma, COLLEGE PREP
Continuant September 2014 - Present
NACR May 2013 - October 2014
MAC Source Communications October 2011 - April 2013
Altura Communication Solutions June 2008 - October 2011
Carousel Industries June 2004 - July 2008
Skills
Consulting, Unified Communications, Managed Services, VoIP, Solution Selling, Channel, Contact Centers, Avaya, Telephony, Salesforce.com, Marketing, Wireless, Microsoft Technologies, Telecommunications, Account Management, Sales Operations, Business Development, CRM, Go-to-market Strategy, IVR, Sales, Voice & Data Convergence, SaaS, Call Centers, Contact Center..., IP, Management, Sales Management, Strategic Partnerships
Education
Central Connecticut State University 2002 — 2004
Bachelor of Science (BS), Finance
Alfred University 2000 — 2002
Marketing
Shepaug 1996 — 2000
Altura Communication Solutions 2003 - Present
Fujitsu Business Communication Systems 1991 - 2002
US West 1986 - 1991
CCI 1977 - 1986
Skills
Unified Communications, IVR, Telephony, ACD, VoIP
Education
University of Colorado Denver
Empire Technologies Strategic Account ManagerLimelight NetworksJanuary 2008 - December 2008
Altura Communication Solutions 2007 - 2008
Toshiba America Information Systems January 2004 - May 2006
Samsung Telecommunications America January 2002 - December 2003
Education
Arizona State University
BA, Elementary Education, History
Altura Communication Solutions March 2010 - Present
Native Technology Solutions August 2006 - August 2009
Saddleback Communications March 2002 - August 2006
Fujitsu Business Communication Systrems February 1981 - October 2001
Fujitsu 1981 - 2001
Fujitsu Business Communications Systems 1996 - 2000
Fujitsu Business Communications Systems 1996 - 2000
Fujitsu Business Communications Systems 1996 - 2000
Fujitsu Business Communications Systems 1996 - 2000
Skills
Telecommunications, IVR, Unified Communications, Telephony, Project Management, Wireless, Sales, VoIP, SIP, Solution Selling, Data Center, Avaya, Managed Services, Network Design, Call Centers, IP, Management, Cabling, Avaya Technologies
Education
University of Phoenix 2004 — 2005
Project Management Professional (PMP)
Gateway Community College 2000 — 2001
Cisco CCNA
Altura Communication Solutions April 2013 - Present
All Business Communications November 2011 - October 2012
Carousel Industries February 2009 - October 2011
The Porta Phone & Eartec Company June 1994 - July 2007
Skills
Determing &..., Wireless Headset..., Wireless, Project Management, Unified Communications, VoIP, Sales, Managed Services, Cloud Computing, Solution Selling, Telephony, CRM, Networking, Call Centers, SaaS, Telecommunications, Salesforce.com, Management, Channel Partners
Education
Becker College 1992 — 1994
TSG- Technology Solutions Group a Teletech Company March 2015 - Present
Altura Communication Solutions April 2013 - March 2015
Altura Communication Solutions November 2010 - April 2013
Good Shepherd Lutheran Church and School 2009 - 2010
Good Shephered Lutheran Church and School 2002 - 2010
Fujitsu Business Communications March 1994 - May 1998
Executone December 1987 - April 1994
Skills
Call Center, Customer Service, VoIP, Management, Telephony, Sales Management, Call Centers, Professional Services, Vendor Management, Direct Sales, Team Building, Solution Selling, Unified Communications, Managed Services, Salesforce.com, Wireless, Avaya, Telecommunications, Avaya Technologies
Education
Northern Illinois University 1983 — 1985
B.S., Business
Elgin Community College 1981 — 1983
AS, Business/Commerce, General
Valley Lutheran High School 1977 — 1981
Macy's January 2013 - Present
Altura Communication Solutions January 2002 - January 2013
Fujitsu Business Communications Systems July 2000 - December 2001
Fujitsu Business Communication Soultions March 1995 - June 2000
Anoka County Shelter November 1994 - September 1999
Skills
IP, Avaya, Customer Relations, Cabling, Telecommunications, Customer Service
Education
University of Minnesota Duluth 1990 — 1995
BA, Criminology
McGregor High School 1986 — 1990
Amazon Web Services June 2012 - Present
Avalara April 2012 - June 2012
Ericsson December 2011 - March 2012
Starnet Data Design January 2011 - December 2011
Clearwire March 2010 - December 2010
Altura Communication Solutions March 2009 - April 2010
Phoenix International Teleport Satellite Services August 2004 - March 2009
Skills
Routers, Networking, Network Design, Telecommunications, VoIP, Data Center, Computer Network..., VPN, Switches, Firewalls, Network Architecture
Education
DeVry University 2001 — 2004
Bachelor, Network and Communications Management
Education Dynamics, Inc. January 2015 - Present
Age of Learning, Inc. / ABCmouse.com June 2014 - February 2015
The Los Angeles Film School May 2013 - July 2014
Altura Communication Solutions January 2013 - May 2013
SuperMedia LLC May 2012 - January 2013
Morovision Night Vision, Inc. June 2011 - May 2012
Graphic Details, Inc January 2012 - March 2012
Chino Community Theatre October 2010 - March 2012
Skills
HTML5, Adobe Creative Suite, CodeIgniter, jQuery, JavaScript, CSS, HTML, Adobe Dreamweaver, MySQL, CSS3, Microsoft Office, PHP, MVC Architecture, Adobe InDesign, Illustrator, Photoshop, Social Media, Mac, Final Cut Pro, Adobe Acrobat, Premiere, Word, PowerPoint, Video Editing, Multimedia, Flash, WordPress, Graphic Design, Web Development, InDesign, HTML 5
Education
Northern Arizona University 2007 — 2010
BS, History and Political Science
Don Lugo
Altura Communication Solutions August 1996 - Present
Skills
Avaya, PBX, Channel Management, IVR, Channel Partners, VoIP, Telephony, Unified Communications
Education
Rutgers University 1992 — 1996
Quinnipiac University
Sheehan
Time Warner Cable Business Class October 2014 - Present
Altura Communication Solutions 2011 - October 2014
RTS 2009 - 2011
The VIA Group, Inc. 2005 - 2009
Lantana Communications 1999 - 2005
Exeutone Communications 1995 - 1999
Skills
Unified Communications, VoIP, Telecommunications, Solution Selling, Sales Management, Telephony, Avaya, Call Center, SaaS, Cloud Computing, Managed Services, Channel, Direct Sales, Cisco Technologies, Account Management, Contact Centers, IVR, Business Development, Sales, SIP, Avaya Technologies, Call Centers, Data Center, Professional Services, Wireless
Education
Montgomery College 1985 — 1987
Associate's Degree, Computer Technology/Computer Systems Technology
Control Data Institute - CDI 1983 — 1985
Computer Technology, Computer Repair
United States Army 1977 — 1983
Ranger, Survival
Altura Communication Solutions April 2010 - Present
NetVersant February 2000 - May 2010
Skills
VoIP, Linux, Telecommunications, IP, Telephony, Wireless, Unified Communications, Ethernet, Switches, Cisco Technologies, SIP, Network Design, Avaya, WAN, Troubleshooting, LAN-WAN, Routers, Wireless Networking, MPLS, Avaya Technologies
Education
Massachusetts Maritime Academy 1977 — 1981
duxbury high school 1973 — 1977
Biometics4ALL February 2012 - Present
Altura Communication Solutions October 2005 - November 2012
Altura Communication Solutions December 2001 - September 2005
Fujitsu Business Communication Systems November 1999 - December 2001
Fujitsu Business Communication Systems February 1993 - October 1999
Skills
Telecommunications, Call Center, CTI, Avaya PBX, .NET, C#, ASP.NET, C++, C, Visual Basic, Java, TCP/UDP, HDLC, IMAP, MIME, SMTP, SNMP, SQL Server, CSTA, TSAPI, Windows, Unix, JavaScript, VB.NET, POS, FTP, Secure FTP, IVR, Telephony, Software Design, Microsoft SQL Server, Ethernet, VoIP, Avaya, Unified Communications, Databases
Education
California State University-Fullerton
Bachelor of Science, Computer Science
Altura Communication Solutions 1999 - Present
ARCO August 1998 - April 1999
Hyatt Regency Irvine February 1998 - August 1998
Hyatt Regency Irvine 1996 - 1998
Skills
Avaya, Call Center, Telecommunications, PBX, VoIP, Unified Communications, Telephony, Call Centers, T1, IP, Vendor Management, Switches, Contact Centers, Security, Network Design, Managed Services, Wireless, Data Center, Troubleshooting, Wireless Networking, Video Conferencing, Networking, Avaya Technologies
Education
Cypress College
Altura Communication Solutions June 1973 - Present
Education
Morton College
Altura Communication Solutions January 2014 - Present
Apollo Group May 2005 - October 2013
Skills
Cisco Technologies, Active Directory, Networking, Windows Server, Network Security, VMware, Management, Hardware, Troubleshooting, MPLS
Education
University of Phoenix 2003 — 2005
Master of Business Administration (MBA), Technology Management, 2.98/3.0
University of South Alabama 1970 — 1974
B.S. Degree in Business, Marketing
Mirth Corporation March 2014 - Present
Altura Communication Solutions 2006 - March 2014
Skills
C++, Python, Lua, Mobile Applications, iOS development, Web Design, Computer Science, Unix, Software Engineering, Android Development, Objective-C, PHP, SQL, Java, JavaScript, Linux, HTML, MySQL
Education
California State University-Fullerton 2009 — 2013
Bachelor of Science (B.S.), Computer Science, Cum Laude
Fullerton College 1998 — 2002
Associate of Science (A.S.), Computer Information Systems
County of Marin September 2013 - Present
Altura Communication Solutions October 2012 - September 2013
Carousel Industries May 2011 - July 2012
Unified TelData, Inc. March 2004 - May 2011
PLDT 1986 - 2003
Skills
VoIP, Telephony, Troubleshooting, Telecommunications, Avaya, IP, Unified Communications, SIP, Call Centers, Cabling, Wireless, Switches
Education
University of Santo Tomas
Altura Communication Solutions June 2009 - Present
NetVersant June 2004 - June 2009
Avaya February 1998 - April 2003
Skills
Unified Communications, Solution Selling, Teamwork, Customer Service, Telecommunications, Sales
Education
Curry College
Dynamic Plumbing Systems, Inc. March 2014 - June 2014
RCR Plumbing & Mechanical, Inc. July 2011 - November 2011
Altura Communication Solutions November 2009 - July 2011
RCR Plumbing & Mechanical, Inc. November 2007 - November 2009
Altura Communication Solutions November 2005 - November 2007
Fujitsu Business Communication Systems, Inc. / Altura Communication Solutions June 1998 - November 2005
Skills
Troubleshooting, Network Administration, Microsoft Office, Hardware, Active Directory, Microsoft Exchange, System Administration, Networking, Microsoft SQL Server, Process Improvement, Windows, Technical Support, SAP ERP, IBM AS/400, Customer Support, Windows Server, Computer Network..., Workstations, Software Installation, Cisco Technologies, Computer Hardware, TCP/IP, Servers, Operating Systems, Wireless Networking, Switches, VMware, Help Desk Support, DNS, VoIP, Wireless, Cisco Routers, Telecommunications, LAN-WAN, Windows XP, Windows Vista, Windows 7, Windows 8, Customer Service, CCNA, Blackberry Enterprise..., Symantec Backup, ePolicy Orchestrator, Desktop Deployment
Education
California State Polytechnic University-Pomona 2013 — 2016
Bachelor of Science (B.S.), Business Administration, Technology and Operations Management
Riverside City College 2011 — 2014
Associate's Degree, Administration and Information Systems, 3.94
Riverside City College 2005 — 2005
Certificate, Cisco Networking, 4.0