American Airlines
American Airlines, Inc. is a major United States airline headquartered in Fort Worth, Texas, within the Dallas-Fort Worth metroplex. It is the world's largest airline when measured by fleet size, revenue, scheduled passengers carried, scheduled passenger-kilometers flown, and number of destinations served. Bag information: In economy, within Canada and the US, 1st bag $25, 2nd bag $35. To other destinations, prices vary by itinerary. More American Airlines bag information Alliance: Oneworld Destinations: 350 Frequent-flyer program: AAdvantage Headquarters: Fort Worth, Texas, United States Hubs: Dallas/Fort Worth International Airport,
American Airlines List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at American Airlines. You can filter them based on skills, years of employment, job, education, department, and prior employment.
American Airlines Salaries. You can even request information on how much does American Airlines pay if you want to. Learn about salaries, pros and cons of working for American Airlines directly from the past employees.
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16,138 American Airlines employees in database. Find out everything there's to know about American Airlines employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
American Airlines Employees
American Airlines 2001 - Present
Skills
Airports, Customer Service
Education
Universidad de Puerto Rico
CREAM, Inc. May 2015 - Present
The Melt September 2014 - May 2015
American Airlines September 2011 - August 2012
American Airlines March 2008 - September 2011
American Airlines July 2007 - March 2008
Skills
Restaurants, Sales, Customer Service, Microsoft Office, Time Management, PowerPoint, Teamwork, Training
Education
Embajada de Brasil 2009 — 2011
Portuguese Language
Universidad Centroamericana, Managua 2006 — 2006
Postgraduate, Finance, General
Universidad Centroamericana, Managua 2000 — 2003
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Colegio Teresiano 1990 — 1999
High school, High School/Secondary Diplomas and Certificates
American Airlines February 1989 - Present
Skills
Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Leadership, Training, Photoshop, Customer Service, Microsoft Office, Public Relations, Event Management
Education
Universidad de Puerto Rico 1988 — 1992
American Airlines September 2007 - Present
Dell Computer de Mexico 1992 - 1994
Seifert International de Mexico 1991 - 1992
Schenker Panamericana de Mexico August 1989 - August 1991
Skills
Microsoft Excel, Microsoft Office, Access, ATPCO
Education
Universidad de las Américas, A.C. 1986 — 1991
International Relations, Foreign trade and International law
Lycee Franco Mexicain
Century 21 New Millennium August 2015 - Present
Nuskin Enterprises June 2011 - June 2013
American Airlines August 1990 - November 1999
Education
Universidad del Salvador 1988 — 1990
Traductorado de Ingles
Barker College 1974-1987 1974 — 1987
Bachiller Bilingüe
American Airlines October 2014 - Present
American Airlines August 2012 - October 2014
American Airlines April 2010 - August 2012
American Airlines September 2006 - April 2010
American Airlines August 1998 - September 2006
American Airlines April 1993 - August 1998
Skills
Business Development, New Business Development, Management, Sales, Marketing, Account Management, Sales Operations, Sales Process, Contract Negotiation, Customer Service, Program Management, Negotiation, Market Research, Strategic Partnerships, B2B, Pricing, Marketing Strategy, Sales Management, Customer Satisfaction, Budgets, Competitive Analysis, Team Building, Strategy, Social Networking, Lead Generation, Selling, Product Marketing, Leadership, Forecasting, Analysis, Trade Shows, Analytics, Operations Management, CRM, Cold Calling, Direct Sales, Microsoft Excel, Microsoft Word, PowerPoint, Airlines, Aviation, Consultative Selling, Contract Negotiations, Business Strategy, Data Analysis, Salesforce.com
Education
Universidad Catolica Santo Domingo 1992 — 1996
No Degree, Marketing, 4 years of marketing
Universidad Catolica Santo Domingo 1992 — 1996
Marketing
American Airlines September 2012 - May 2014
American Airlines August 2011 - September 2012
American Airlines October 2000 - August 2011
American Eagle Airlines November 1998 - October 2000
American Eagle Airlines August 1996 - November 1998
American Eagle Airlines November 1991 - August 1996
Skills
Aviation, Airlines, Commercial Aviation, Airports, Flights, Aircraft, Aircraft Maintenance, Sabre, Flight Safety, Airworthiness, Aerospace, Avionics, Civil Aviation, Flight Planning, Aviation Security, Airport Management, Charter, IATA, Airline Management, CFI, Line Maintenance, PowerPlant, Piloting, Overhaul
Education
Universidad del Sagrado Corazón
American Airlines
Skills
Commercial Aviation, Customer Service, Customer Satisfaction, Microsoft Office, Microsoft Excel, Microsoft Word, Teamwork, Outlook, Time Management, PowerPoint, Team Leadership, Maintenance & Repair, Call Centers, Leadership, Access, Data Entry, Troubleshooting, Process Improvement, Inventory Management, Telephone Skills
Education
Universidad de Puerto Rico
American Airlines October 2011 - Present
Cisco Systems May 2007 - August 2011
ACS, a Xerox Company November 2006 - May 2007
Avantel July 1997 - November 2006
Skills
Routing, MPLS, Cisco Technologies, Network Design, Switches, CCNA, CCNP, BGP, Networking, Data Center, VoIP, IP, Telecommunications, English, SIP, Network Security, VPN, Microsoft Office, French, CCIE, CCIE R&S
Education
Universidad Autónoma de Nuevo León 1992 — 1996
Bachelor Degree, Telecommunications Engineering
CBTis 30 1989 — 1992
Technician, Mechanical Electrical
Texas Aero Engine Services Limited August 2005 - Present
American Airlines June 2005 - Present
Hamilton Sundstrand March 2005 - August 2005
Pratt & Whitney September 2002 - March 2005
Keyspan Energy July 2001 - September 2002
Avianca Airlines February 1998 - April 2001
Skills
Airlines, Aircraft Maintenance, Airworthiness, Aircraft, Aviation, Engineering, Maintenance & Repair
Education
Universidad de América 1992 — 1997
Bachelor of Science, Mechanical Engineering
American Airlines September 2012 - Present
American Airlines April 2011 - August 2012
American Airlines August 2009 - March 2011
American Airlines September 1999 - August 2009
American Airlines June 1997 - September 1999
American Airlines February 1993 - June 1997
American Airlines July 1990 - February 1993
Skills
Management, Marketing, Sales, Sales Operations, Business Development, Sales Management, Program Management, Customer Service, Pricing, Process Improvement, Revenue Analysis, Ticketing, Payroll, Accounting, Airlines, Leisure, Sabre, Aviation, Travel Management, Airports, Contract Negotiation, Tourism, Commercial Aviation, Operations Management, Yield Management, Business Travel, Amadeus, Negotiation, Flights, Account Management, Airline Management, Travel Technology, Leisure Travel
Education
Universidad Interamericana de Puerto Rico 1993 — 1995
Master of Arts (M.A.), Labor and Industrial Relations
Universidad de Puerto Rico 1985 — 1992
BBA, Marketing
UNE January 2009 - Present
APCCPFA November 2004 - January 2006
American Airlines November 1974 - November 2004
Skills
Curriculum Design, Adult Education, Teaching, University Teaching, Higher Education, Lecturing, Research, E-Learning, Educational Technology, Curriculum Development, Instructional Design, Staff Development, Distance Learning, Classroom, Qualitative Research, Teacher Training, Educational Leadership, Student Affairs, Tutoring, Psychology, History, Public Speaking, Blended Learning, Career Development, Instructional Technology, Grant Writing, Program Evaluation, Elementary Education, Language Teaching, Career Counseling, Student Development, Leadership Development, Faculty Development, Program Development, Academic Administration, Courses, Academic Advising, Theory, Statistics, Teaching English as a..., Intercultural..., Critical Thinking, Community Outreach, Data Analysis, Workshop Facilitation, Organizational..., Resume Writing, Conflict Resolution, College Teaching, Technology Integration
Education
Universidad del Sagrado Corazón 1969 — 1973
Bachelor's degree, Social Psychology
Colegio San Felipe 1968 — 1970
Psychology, Sociology, Education
First BanCorp March 2003 - Present
American Airlines February 1997 - November 2002
Skills
Financial Analysis, Accounting, Financial Accounting, Banking, Internal Controls, Corporate Finance, Finance, Microsoft Excel, PowerPoint, Microsoft Office
Education
Universidad de Puerto Rico 1994 — 1999
Bachelor of Business Administration (B.B.A.), Finance, General
Value Vinyls, Inc. September 2014 - Present
Value Vinyls, Inc. September 2014 - Present
SABORIMEX USA, Inc. September 2012 - September 2014
PANDORA A/S 2012 - 2014
Bank of America 2004 - 2010
Avon 2000 - 2004
American Airlines 1991 - 2000
Skills
Training, Leadership, Human Resources, Management, Customer Service, Sales, Employee Relations, Team Building, Finance, Employee Benefits, Recruiting, Interviews, Financial Analysis, Banking, Public Speaking, Sales Management, Time Management, Coaching, Outlook, Microsoft Office, Microsoft Word, Customer Satisfaction, Team Leadership, Payroll, Volunteer Management, Community Outreach, Hiring, Accounting, PowerPoint, Forecasting, Trade Shows, Account Management
Education
University of Puerto Rico
Business Management and Accounting
American Airlines November 2013 - Present
Endeavor Air January 2008 - November 2013
University Women's Care September 2001 - September 2007
Skills
Bilingual, Spanish-English, Non-profit Volunteer, Customer Experience, Study Abroad Programs, Living Abroad, Flight Safety
Education
Wayne State University 2004 — 2007
Bachelor of Science (B.S.), Marketing
Universidad Austral de Chile
Waldorf Astoria New York July 2013 - Present
Affinity Health Plan October 2010 - April 2011
Lincoln Hospital October 2008 - July 2009
Crowne Plaza Hotel January 2007 - January 2008
The Ritz-Carlton Hotel Company LLC August 2004 - February 2006
American Airlines January 2000 - December 2001
hotel condado plaza January 1993 - March 1997
Skills
Customer Service, Hospitality, Marketing, Sales, Coordinating Events, Clerical Skills, Microsoft Office, Typing, Bilingual, Spanish-English, Translation, Public Relations, Insurance, Customer Retention, Customer Satisfaction, Healthcare, Outlook, Training, Health Insurance, Leadership, Strategic Planning, Team Building
Education
Grace Institute
Business/Office Automation/Technology/Data Entry
University of Phoenix 2004 — 2005
100 crts, Business Administration and Management, General
Universidad Central de Bayamón 2002 — 2004
69 crts, Elementary Education and Teaching
University of Phoenix
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
American Heart Association American Stroke Association October 2014 - Present
S & M National, LLC May 2014 - Present
American Airlines August 2012 - April 2014
OUT For Work 2011 - 2011
American Airlines December 2006 - 2010
American Eagle Airlines September 2005 - November 2006
Hilton Hotels Worldwide May 1996 - May 1997
Skills
Fundraising, Leadership, Training, Public Speaking, Program Management, Volunteering, Diversity & Inclusion, Nonprofits, Employee Engagement, Volunteer Management, Community Development, Human Resources, Spanish, Airlines, Corporate Social..., Airports, Non-profit..., Cultural Diversity, Marketing Strategy, Business Strategy, Leadership Development, Employee Training, Strategic Planning, Team Building, Public Relations, Aviation, Commercial Aviation, Team Leadership, Public Policy, English, Event Management, Board Relations, Professional Mentoring, Event Planning, Stakeholder Engagement, Voice Over, Community Relations..., Strategic Communications, Workshop Facilitation, Organizational..., Volunteer Coordination, Volunteer Engagement, Board Leadership, Diversity Strategy, Fund Development, Corporate Fundraising, Training & Development, Philanthropy, Management, Conflict Resolution
Education
University of Puerto Rico 1988 — 1991
BBA
Bags Inc. July 2015 - Present
Universal Orlando Resort March 2015 - Present
JetBlue Airways September 2011 - Present
Executive Airlines/EGS January 2011 - August 2011
Bags Inc. January 2006 - September 2010
Caribbean Sun Airlines February 2005 - March 2006
American Airlines October 1989 - January 2001
Skills
Airline Management, Sabre, Customer Service, Aviation, Hospitality Management, Hospitality Industry, Cruises, Crew Scheduling, Leadership Trainer, Man Power, Federal Government, Airport Management, Travel Planning, Operations Management, Leisure, Hiring, Ticketing, Amadeus, General Aviation, Business Travel, Aircraft, Travel Management, Tourism, Yield Management, IATA, Flights, Aviation Security
Education
Universidad del Sagrado Corazón
Abbott Laboratories October 2009 - Present
sanofi-aventis September 2007 - March 2009
Tierra Del Sol, Real Estate Services in Puerto Rico 2004 - September 2007
American Airlines 1989 - 1998
Skills
Customer Service, Nutrition, Pharmaceutical Sales, Negotiation, Creative Problem Solving, Real Estate Transactions, Foreign Languages, Health, Market Analysis, Relocation, Writing, Sales, Budgets, Sales Operations, Team Building, Strategic Planning, Microsoft Office, Marketing, Leadership, Marketing Strategy, Account Management, Contract Negotiation
Education
Universidad de Puerto Rico 1982 — 1986
Bachelor's degree, Public Relations, Advertising, and Applied Communication
American Airlines May 1991 - Present
Allied Pilots Association 1991 - 2012
Allied Pilots Association August 2007 - October 2009
US Navy May 1982 - June 1990
Skills
Flight Operations, Commercial Pilot, Aviation, Aviation Operations, Airlines, Labor negotiations, Military operations,...
Education
United States Naval Academy 1978 — 1982
Bachelor Science, Aerospace Engineering
MAR-Designing Interiors March 2001 - Present
American Airlines September 1990 - May 2011
VAPC March 1997 - October 1997
Skills
Store Design, Interior Design, Landscape Design, Space Planning, Custom Furniture Design, Remodeling, Color Consultation, Renovation, Interiors, Residential, Home, Home Staging, Retail, Creative Problem Solving, Residential Design, Customer Service, Word, Microsoft Office, PowerPoint, Hand Rendering, Space-planning, Space planning, Residential Homes, Interior Architecture, Furniture, Microsoft Word, InDesign, Illustrator, Finish, Drawing, AutoCAD, Illustration, Furnishings, Kitchen & Bath Design, Sketching
Education
San Juan School of Interior Design 1998 — 2000
Graduate, Interior Design
Universidad del Sagrado Corazón 1988 — 1992
BD, Tourism
American Airlines September 2011 - Present
American Airlines January 2000 - September 2011
American Airlines July 1992 - January 2000
American Airlines May 1991 - July 1992
Skills
Airlines, Sabre, Commercial Aviation, Airports, Aviation, Flights, Customer Service, Flight Safety, Aircraft, Aviation Security, Airline Management, Overhaul, Ticketing, Flight Planning, Business Travel, Piloting, Aerospace, Airline Reservations, Revenue Analysis, Airline Ticketing, Amadeus, Operations Management, Airworthiness, Charter, Avionics, Human Factors, Civil Aviation, Airport Management, Transportation, Travel Management, IATA, Ground Handling
Education
University of Puerto Rico 1989 — 1992
Communication and Media Studies
Ramon Power Y Giralt 1986 — 1989
High School
American Eagle Airlines January 2014 - Present
American Airlines February 2013 - January 2014
Thomasville Home Furnishings December 2011 - December 2012
MarketStar March 2010 - October 2011
Loews Hotels November 2008 - May 2009
Hilton Worldwide December 2006 - November 2008
Skills
Space-planning, Furniture, Interior Design, Customer Service, Microsoft Office, PowerPoint, Microsoft Excel, Receptionist Duties, Floor Plans, Inventory Management, Process Scheduler, Retail, Purchasing, Outlook, Training, Hospitality, Event Planning, Front Office, Teamwork, Sales, Social Media
Education
Universidad Complutense de Madrid 2005 — 2006
Master's degree, International Relations and Communications
Universidad de Puerto Rico 2000 — 2005
Bachelor's degree, Modern Language
Millicom International Cellular (Tigo) May 2014 - Present
Millicom International Cellular (Tigo) April 2012 - April 2014
Millicom International Cellular (Tigo Money) August 2011 - April 2012
Millicom International Cellular (Tigo) November 2010 - July 2011
Millicom International Cellular (Tigo) August 2009 - November 2010
Volkswagen AG February 2008 - June 2009
American Airlines August 2007 - January 2008
Cervecería Centro Americana, S.A June 2006 - July 2007
Skills
Customer Service, Public Speaking, Compensation & Benefit, Sales, Sales & Marketing..., Leadership Development, Research, English, Microsoft Office, Investigación de..., Recursos humanos
Education
Universidad Galileo 2010 — 2014
Bachelor of technology and business management
Enterprise Holdings July 2014 - Present
Dex Media, Inc. (fVerizon Information Services) January 2001 - March 2014
Liverpool FC America 2011 - 2013
Aeromexico September 2000 - January 2001
Sears, Roebuck and Co. March 1997 - December 1997
Yum! Restaurants International December 1993 - March 1997
American Airlines August 1991 - July 1993
Skills
Product Marketing, SEM, PPC, Lead Generation, Direct Marketing, Web Marketing, Direct Mail, Market Planning, Online Advertising, Marketing Management, B2B, Product Management, Cross-functional Team..., Management, New Business Development, Sales, Competitive Analysis, Market Research, Product Development, P&L Management, Social Media, Strategy, Advertising, Segmentation, Local Search, Marketing, Pricing, Digital Marketing, Online Marketing, B2B Marketing, Mobile Marketing, CRM, Marketing Strategy, Sales Presentations, Training, Google Adwords, SEO, Customer Acquisition, Advertising Sales, Strategic Partnerships, Social Media Marketing, Salesforce.com
Education
University of Central Oklahoma 1998 — 2000
Master of Business Administration (M.B.A.), Business, Management, Marketing, and Related Support Services
Universidad Anahuac 1986 — 1991
Bachelor of Business Administration (B.B.A.), Marketing
American Airlines June 2013 - Present
LCC Day School 2007 - 2010
Northwest Airlines December 2000 - September 2001
Travel Systems Tampa-Florida March 1996 - October 1998
Skills
Customer Service, Leisure Travel, Education, Advertising, Market Research, Leadership, Social Networking, Event Planning
Education
Universidad Laica 'Vicente Rocafuerte de Guayaquil 1988 — 1991
Marketing Degree, Marketing
American Airlines March 1989 - Present
Education
Universidad del Sagrado Corazón
American Airlines April 2013 - Present
American Airlines 1992 - Present
AMERICN AIRLINES 1992 - 2012
US Navy 1981 - 1989
US Navy 1982 - 1988
Skills
Commercial Pilot, Piloting, Aviation, Command, Military, Commercial Aviation, Military Operations, Crew Resource Management, Flight Training, Navy, ATP, CFI, Security Clearance, Flights, Flight Safety, Aircraft Maintenance, Change Management, Flight Planning, Airports, Charter, Aircraft
Education
USC 1984 — 1985
MS, Systems Management
US Naval Academy 1972 — 1976
BS, General Science & History
American Airlines Brand partner,Nerium AD ~ Today and Forever Young ~ Brand Partner, MMMincJanuary 2014 - Present
American Airlines September 1989 - Present
Skills
Aircraft, Airlines, Aviation, Airports, Commercial Aviation, Aviation Security, Flights, Airline Management, Airport Management, Customer Service, Flight Planning, Flight Safety, Marketing, Operations Management, Overhaul, Sabre, Process Improvement, Team Building
Education
Universidad del Sagrado Corazón 1984 — 1991
Bachelor's degree, Communication and Media Studies
Sixt GmbH & Co. Autovermietung KG March 2014 - Present
Assurant Solutions 2003 - 2013
Strategic Trading Partners January 2001 - June 2003
Fiera.com, Inc. March 2000 - November 2000
DataForce Professional Services, Inc February 2000 - March 2000
Cintra Software and Services September 1999 - December 1999
Royal Caribbean Cruises, Ltd. May 1999 - September 1999
American Airlines May 1995 - April 1999
Alcatel-Lucent March 1994 - May 1995
Club America Vacations March 1990 - March 1994
Skills
Oracle Certified DBA, Business Analysis, SQL, Disaster Recovery, Software Documentation, Process Improvement, Lotus Notes, Databases, Data Warehousing, Risk Management, Access, Business Intelligence, Data Modeling, Requirements Analysis, Oracle, Requirements Gathering
Education
University of Houston 1985 — 1989
Bachelor of Science (B.Sc.), Computer Science
Universidad del Norte 1983 — 1985
Computer Science
Colegio Aleman/ Deutsche Schule 1970 — 1982
High School
American Bar Association January 2012 - Present
American Bar Association August 2006 - January 2012
American Airlines November 1998 - August 2006
Skills
Hotels, Business Travel, Contract Negotiation, Meeting Planning, Tourism, Management, Event Management, Negotiation, Hospitality, Customer Service, Airlines, Sales, Leisure Travel, Travel Planning, Budget Monitoring, Program Management, Hotel Booking, Trade Shows, Airline Ticketing, Global Travel Management, Airline Reservations, Airline Contract..., Hotel Sourcing, Customer-focused, Customer Driven, Spanish-speaking, Hotel Contracting, Sabre, Incentives, TMC Implementation, Budget Travel, Exhibit Design, Networking
Education
Universidad Iberomericana 1997 — 2001
Kingo February 2015 - Present
Mercy Corps August 2010 - February 2014
PwC February 2009 - August 2010
CODISA July 2008 - January 2009
American Airlines January 2007 - October 2007
IMPEX / Línea y Color, S.A. June 2004 - November 2006
Bristol-Myers Squibb January 2001 - March 2003
Skills
Managerial Finance, Financial Reporting, Financial Accounting, Accounting, Financial Analysis, Internal Controls, Finance, Account Reconciliation, Cash Flow, Auditing, NGOs, Internal Audit, Capacity Building, Budgets, Grants
Education
Universidad de San Carlos de Guatemala 2000 — 2008
Contador Publico y Auditor, Accounting and Finance, Pendiente examen de tesis
McNeil Consumer Healthcare June 2012 - Present
AstraZeneca September 2008 - June 2012
AstraZeneca / iPR Pharmaceuticals December 2001 - September 2008
American Airlines September 1985 - November 2001
Skills
Auditing, Computer Literate, Customer Relations, Investigations, Language Skills, Technical Writing, Training & Development, CAPA, Quality Systems, Process Improvement, Problem Solving, cGMP, Inspection, FDA, Supply Chain Management, GMP, Quality System, Employee Training, Vendor Management, Customer Service, Pharmaceutical Industry, Quality Assurance, Cleaning Validation, 21 CFR Part 11, Change Control, Continuous Improvement, Private Investigations, Language Development, Validation, Manufacturing, Sop, Computer System..., GxP, Six Sigma, Cross-functional Team..., GLP, LIMS, V&V, Trackwise, Quality Auditing, Regulatory Requirements, Technology Transfer, Regulatory Affairs, Regulatory Submissions, ISO 13485, FDA GMP, GCP, GAMP, Quality Control, Pharmaceutics
Education
Wilmington College 2009 — 2011
MBA, Organizational Leadership, 3.7
Universidad del Sagrado Corazón 1980 — 1985
BS, Biology & Chemistry minor, 3.4
Celf Real Estate July 2007 - Present
Sabre Inc. March 2000 - January 2006
American Airlines 1989 - 2000
Eastern Airlines, Inc. November 1977 - June 1989
British Caledonian Airways October 1981 - May 1984
Skills
Residential, Short Sales, Relocation, Real Estate, Commercial Real Estate, Luxury, Sellers, REO, Foreclosures, Listings, Buyer Representation, Rentals, Condos, First Time Home Buyers, Investment Properties, Selling, Contract Negotiation, Negotiation, Single Family Homes, Real Estate Transactions, Property Management, Sales Management, Business Planning, Residential Homes, Leases, Investors, Referrals, Income Properties, Real Property, Move Up Buyers, Townhomes, Brokerage, Mortgage Lending, HUD, FHA, Vacation Homes, Buyers, New Home Sales, Investments, Marketing, Seller Representation, Marketing Strategy, Corporate Real Estate, Resellers, Property, Customer Service, Online Marketing, Real Estate Development, Sales, Real Estate Financing
Education
Universtiy of Phoenix 1993 — 1995
MBA, Marketing Major
Universidad de Puerto Rico 1975 — 1980
Bachelor Business Administration, Human Resources Major
Colegio San José 1974 — 1975
HSD
Colegio San Jorge 1969 — 1974
American Airlines HostThe American Hour Radio ShowApril 2011 - Present
Congressional Campaign 2008 - 2010
Navy May 1983 - November 2005
Education
United States Naval Academy 1979 — 1983
Solavei September 2012 - Present
American Airlines December 1986 - Present
American Airlines December 1986 - Present
Skills
Sabre, Airlines, Commercial Aviation, Airports, Flights, Aviation, Aviation Security, Flight Planning, Airport Management, IATA, Aircraft Maintenance, Aircraft, Airworthiness, Airline Management, Overhaul
Education
Universidad del Sagrado Corazón 1983 — 1984
Bachelor of Business Administration (BBA)
UPR carolina 1980 — 1983
Bachelor of Business Administration (BBA), Major
World Atlantic Airlines October 2011 - Present
Hertz March 2002 - February 2011
Hertz 1998 - 2001
United Airlines 1998 - 2001
American Airlines 1990 - 1997
Eastern Airlines, Inc. 1977 - 1989
Skills
Sales, Customer Service, Customer Satisfaction, Contract Negotiation, Team Building, Customer Retention, Selling
Education
Colegio Vedruna
Universidad del Sagrado Corazón
Business Administration and Management, General
PREPA August 2005 - Present
American Airlines January 1999 - July 2005
Skills
Hazardous Materials, First Aid, Combustion Systems, Steam Boilers, Steam Turbines, Power Plants, Power Generation, Plant Operations, Boilers, Turbines, Emergency Management, Generators, Electricians, HAZWOPER, Combined Cycle, Power Transmission, Workplace Safety, Electrical..., Valves, Steam, NERC, Outage Management, Customer Service
Education
Universidad de Puerto Rico 1994 — 1997
CSPR, inc January 2013 - Present
American Airlines November 1988 - October 2012
Skills
Customer Service, Microsoft Word, Microsoft Excel, Microsoft Office, Outlook, Administrative..., PowerPoint, Event Planning, Research, Data Entry, Public Speaking, Access, Office Management, Project Management, Editing, Management, Event Management, Office Administration, Leadership, Human Resources
Education
Universidad de Puerto Rico 1983 — 1988
American Airlines January 2009 - Present
Union Holdings, Corp. January 2008 - December 2008
Diaz Bergnes & Cid, CPA's December 2003 - December 2007
Skills
International Tax, Income Tax, Airlines, Transfer Pricing, US GAAP, Accounting, Sarbanes-Oxley Act, Auditing, Tax Accounting, Corporate Tax, Financial Reporting, Financial Analysis, Tax, Tax Preparation, SAP, Microsoft Excel, Restructuring, Commercial Aviation, Variance Analysis, Hyperion Enterprise, Spanish
Education
University of Puerto Rico 1998 — 2002
Bachelor of Business Administration (BBA), Accounting
American Airlines 1999 - Present
Allied Pilots Association October 2013 - March 2014
USMC 1992 - 1998
Skills
Operations Management, Military, Contract Management, Union Relations, Union Experience, Contract Negotiation, Union Labor, Negotiation, Strategic Negotiations, Labor Relations, Labor Contract..., Union Representation, Crew Resource Management, Flight Safety, Command, Operational Planning
Education
United States Naval Academy 1985 — 1989
BS, Physical Science
American Airlines January 2004 - Present
American Airlines December 1990 - Present
American Airlines January 2000 - December 2003
American Airlines December 1990 - December 1999
Skills
Customer Service, Leisure Travel, Airline Ticketing, Airline Reservations, Airports, Airlines, Sabre, Aviation Security, Leadership, IATA, Commercial Aviation, Airport Management, Aircraft, Aviation, Management, Flights, Airline Management
Education
Universidad de Puerto Rico 1991 — 1995
Public Administration
Universidad Interamericana 1986 — 1991
Bachelor of Arts (B.A.), Social Work
Nerium International July 2014 - Present
American Airlines February 2014 - July 2014
EnDetox February 2013 - January 2014
Mary Kay Inc. October 2012 - January 2013
FedEx Services April 2011 - March 2012
Cash America November 2010 - March 2011
Ekilibrium Corp August 2008 - September 2010
Evertec Inc April 2005 - August 2008
US Navy May 2001 - April 2005
Skills
Business Analysis, Software Documentation, SDLC, Systems Analysis, Visio, E-commerce, MS Project, Project Planning, Business Process..., Management, Team Building, Agile Project Management, ITIL, Documentation, Online Marketing, Market Analysis, Functional Design, Marketing Strategy, Financial Analysis, Project Portfolio..., Social Media, Infrastructure Planning, Functional Analysis, Training & Development, Creative Concept..., Employee Training, Business Impact Analysis, Business Analytics, Product Development, Product Management, Analysis, Project Management
Education
University of Phoenix 2008 — 2011
Business Administration, Management
University of Puerto Rico
EcoPro Realty Group December 2009 - Present
Yesteryear's Alley- Antiques and Accesories January 1993 - December 2005
American Airlines 1979 - 1986
Skills
Real Estate, Investment Properties, REO, First Time Home Buyers, Short Sales, Foreclosures, Investors, Sellers, Single Family Homes, Residential Homes, Real Estate Transactions, Condos, Real Property, Marketing, FHA, Move Up Buyers, USDA, Refinance, Home Staging, 1031 Exchanges, Buyer Representation, SFR, HUD, Seniors, ABR, Title Insurance, New Homes, Relocation, Vacation Homes, Real Estate Financing, Commercial Real Estate, Luxury, Brokerage, Property Management, Appraisals, Townhomes, Rentals, Referrals, Property, New Home Sales, Real Estate Development, Listings, Income Properties, Real Estate Economics, Buyers, Resellers, International Real..., Waterfront, Sales, Negotiation
Education
Universidad Complutense de Madrid 1974 — 1978
Business, Tourism Business Management
Universidad de Puerto Rico 1969 — 1974
Education, Education-Business
Alcaldia distrital de Barranquilla July 2012 - Present
Mary's CrazyCakes March 2012 - Present
Ipcom November 2010 - July 2012
Clear Telecom Llc. January 2010 - July 2010
Gobernacion Del Atlantico, Colombia September 2009 - January 2010
Naspoint Communications Inc. February 2009 - May 2009
EstrellaTelecom August 2006 - January 2009
FNGWeb Strategic Development LLC May 2006 - August 2006
Olimpica SA December 2005 - May 2006
American Airlines 2001 - 2002
Skills
Cisco Technologies, Telecommunications, Unified Communications, VoIP, Mobile Devices, Linux, Asterisk, IP, Wireless, PHP, Data Center, TCP/IP, MySQL, Network Administration, SIP, Security, Network Design
Education
NetSecurity Solutions 2008 — 2008
Nextpoint HQ Gaithersburg, MD 2008 — 2008
NextPoint Certified Engineer 2 (NCE2)
Universidad del Norte 2000 — 2006
Ingeniera de Sistemas
Lyndon B Johnson
Houdini Public Bar February 2015 - Present
American Airlines November 1990 - August 2013
Skills
Corporate Negotiations,, English
Education
F. EBERT STIFTUNG 1999 — 2001
Collective Bargain Negotiation, Negotiation
Universidad de Palermo 1988 — 1992
Master's degree, Communication
Villa Devoto School 1980 — 1982
Bachelor in English, Prophiciency level
University of Michigan Ross School of Business August 2015 - Present
Lehigh Hanson August 2013 - June 2015
American Airlines February 2011 - August 2013
American Airlines June 2009 - February 2011
White Oak Partners March 2008 - August 2008
Skills
Financial Analysis, Data Analysis, Microsoft Excel, Project Planning, Airlines, Analysis, Agile Project Management, Leadership, Financial Modeling, PowerPoint, SharePoint, Process Improvement
Education
University of Michigan - Stephen M. Ross School of Business 2015 — 2017
Master of Business Administration (M.B.A.), Financial Planning and Services
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 2005 — 2009
Bachelor of Science (B.S.), Business Administration and Management, General
Universidad de Sevilla
Study Abroad Program, Spanish Language, Literature, History and Culture
Vazquez & Vizcarrondo LLP July 2013 - Present
Amgen March 2011 - March 2013
American Airlines March 2008 - May 2010
Skills
Administración y..., Liderazgo, Accounting, Leadership, Payroll, Recruiting, Training
Education
Universidad de Puerto Rico 2004 — 2010
Bachelor of Business Administration (BBA), Accounting
University of Puerto Rico-Humacao 2004 — 2010
Bachelor of Business Administration (BBA), Accounting
Dolores Cannon's QHHT June 2015 - Present
ORP Landscape Architects 2001 - January 2015
Yumm... January 2000 - September 2013
American Airlines January 1986 - June 1993
Skills
Educational Seminars, Office Management, Customer Service, Event Planning, Project Management, Microsoft Office, Microsoft Word, Microsoft Excel, Outlook, Photoshop, QuickBooks, InDesign, Accounts Payable, Project Coordination, Data Entry, Public Speaking
Education
Universidad de Puerto Rico
Bachelor's degree, English Language and Literature, General
Universidad del Sagrado Corazón
LaGuardia Plaza hotel June 2015 - Present
Amway February 2013 - Present
Finnair September 2013 - January 2015
Spirit Airlines July 2013 - September 2013
Wílamo & Asociados October 2010 - January 2013
TACA March 2007 - September 2010
Mindshare October 2004 - March 2007
Club Med May 2004 - October 2004
Aeromar Airlines November 2002 - March 2004
American Airlines October 2000 - November 2002
Skills
Microsoft Office, Advantage Sales, Advertising, Data Analysis, Sales Management, Marketing Strategy, Corporate Communications, Bilingual, Business Analysis, Time Management, Strategic Communications, Office Administration, Customer Service, Strategic Planning, Team Leadership, Management, Business Strategy, Negotiation, Estrategia de..., Liderazgo de equipos, Gestión del tiempo, Servicio de atención al..., Gerencia de ventas, Publicidad, Sales
Education
Dale Carnegie Training 2008 — 2008
Sales Advanced Course, Sales
Universidad APEC 2006 — 2008
Master Degree, Corporate Communication Management, 4.0
Universidad APEC 1997 — 2002
Bachelor Degree, Advertising and Marketing
Dell October 2013 - Present
Dell November 2012 - September 2013
Volunteers of America March 2012 - November 2012
Citi Cards & Diners Club International November 2008 - June 2010
Citi Cards & Diners Club International May 2007 - October 2008
Citi Cards July 2006 - April 2007
American Airlines June 2001 - January 2003
Skills
Customer Service, Credit Cards, Credit, Microsoft Excel, Call Center, Team Leadership, Coaching, Microsoft Office, Customer Experience, Banking, Management, Teamwork, Leadership, Business Analysis, Process Improvement, Customer Satisfaction, Analysis, Team Building, Change Management, Negotiation, Risk Management, Account Management, Strategy, Payments, Financial Analysis, Vendor Management, Budgets, Performance Management, Operations Management, Call Centers, Microsoft Word, Operational Risk..., Operational Risk, Sales, AML, CRM, Training, Project Management, Financial Services, Team Management, Retail Banking, Time Management, Strategic Planning, Data Analysis, Access, Outlook, Financial Risk, Software Documentation, Relationship Management, Business Strategy
Education
University of Massachusetts Boston 2014 — 2016
Master's Degree, Master of Public Administration
Universidad del Sagrado Corazón 2003 — 2006
Bachelor's Degree, BA in Communication with concentration in Telecommunications, Magna Cum Laude
Walmart Argentina December 2010 - January 2014
Walmart Chile February 2009 - December 2010
D&S May 2004 - February 2009
Wal Mart Argentina SRL 2002 - September 2003
American Airlines June 1991 - May 1995
Skills
Supply Chain, Logistics, Supply Chain Management, Retail, Warehouse Management, Team Leadership, Negotiation, Purchasing, Strategic Planning, Operations Management, Business Strategy, Logistics Management, Shipping, Forecasting, Customer Service, Management, Leadership, Merchandising, Transportation, Budgets, Income Statement, Project Planning, Project Management, Sales, Warehousing, Cross-functional Team..., Contract Negotiation, Lean Manufacturing, Outsourcing, 3PL, Strategy, Global Sourcing, Pricing, Business Planning, Change Management, Supply Chain..., Procurement, ERP, Continuous Improvement, P&L Management, Inventory Control, Transportation..., Six Sigma, Supply Chain Operations, International Logistics, Inventory Management, CPFR, Sales Management, Team Building, SAP
Education
Universidad Catolica Argentina 2000 — 2000
Master´s in Logistics
Universidad de Belgrano 1988 — 1993
Licentiate in Agribusiness
St Georges College 1976 — 1987
International Baccalaureate
Panamerican Food LLC / Dba Pagnifique October 2012 - Present
Antilles @ Islands at Doral January 2007 - Present
Private Investment Development - Restaurant October 2011 - October 2012
Restaurant Chain June 2010 - October 2011
Ocasa Logistics Solutions November 2006 - July 2010
Ocasa Logisitcs Solutions June 2005 - November 2006
AGS - American Airlines Ramp Services March 2001 - June 2005
American Airlines July 1990 - March 2001
Skills
Management, Team Building, Logistics, Negotiation, Warehousing, International Logistics, Transportation, Forecasting, Operations Management, Business Development, Strategic Planning, Start-ups, Leadership, Supply Chain, Supply Chain Management, Problem Solving, Air Freight, Freight, Logistics Management, Training, Customs Regulations, Customer Service, P&L Management, 3PL, Project Management, International Trade, Marketing, Microsoft Office, Freight Forwarding, Sales, Export, Import, Human Resources, New Business Development, Shipping, Contract Negotiation, Program Management, International Business, QuickBooks, Purchasing, Pricing, Process Improvement, Warehouse Management, Cross-functional Team..., Savings, Income Statement, Proactivity, Profit & Loss Management, Cost Reduction, Organization
Education
Universidad del Salvador 1986 — 1991
Undergraduate in Medical School, Basic Medical School
Cardinal Newman College 1975 — 1985
Bachellor Degree
lowcostbeds March 2013 - January 2014
Worldspan/Travelport 2006 - 2012
Worldspan Technologies 2001 - 2006
Worldspan Technologies 2000 - 2001
Sabre Travel Network 1994 - 2000
American Airlines 1990 - 1994
Skills
Foreign Languages, Sales Management, Operations Management, Marketing Strategy, Team Building, Latin American markets, Travel Management, Account Management, Airlines, New Business Development, Negotiation, Contract Negotiation, Product Management, Pricing, Travel Technology, Sales, Marketing, International Sales, Management, Program Management, Business Planning, Customer Satisfaction, Budgets, Public Relations, Strategic Partnerships
Education
Universidad Central de Venezuela 1984 — 1989
Communications, Public Relations, Advertising, and Applied Communication
T-Mobile March 2014 - Present
Comcast December 2012 - April 2014
American Airlines December 1998 - December 2012
AT&T June 2008 - March 2011
Innovative Merchant Solutions, an Intuit Co. March 2006 - June 2008
Skills
Strategy, Leadership, Business Development, Management, Training, Team Management, Sales, Business Planning, Customer Satisfaction, Marketing Strategy, Analysis, Interviews, Sales Presentations, Teamwork, Strategic Sourcing, Direct Sales, Product Development, Marketing
Education
Universidad Catolica Santo Domingo 2000 — 2004
Bachelor of Business Administration (BBA), Marketing
Psicologia Industrial Dominicana 2000 — 2003
Computer Technician and IT, Psicología industrial dominicana.
American Airlines February 2010 - Present
American Airlines October 2007 - March 2010
H&R Block January 2006 - February 2008
Norwegian Cruise Line July 2005 - January 2006
Sabre Travel Network January 2004 - February 2005
Sabre Travel Network March 2000 - December 2003
American Airlines February 1998 - February 2000
American Airlines September 1993 - February 1998
Skills
Tourism, Airlines, Promotions, Customer Service, Customer Relations, Account Management, Problem Solving, Microsoft Office, Outlook, PowerPoint, Advertising, Contract Negotiation, Public Relations, Sales, Employee Training, Strategic Planning, Analysis, Business Planning, Training, Leadership, Human Resources, Marketing, Procurement, CRM, Program Management, Management, Sabre, Policy
Education
Universidad Iberoamericana 1988 — 1993
Liberal Arts Bachelor, Arts
Department of Labor and Workforce Development April 2011 - Present
CT Department of LaborWelfare to Work Unit 2011 - Present
Hartford Hospital April 1989 - June 2005
American Airlines October 1999 - April 2005
Skills
Data Entry, Customer Service, Word, PowerPoint, Spanish, Problem Solving, Coaching, People Skills, Xcel, Non-profits, Community Outreach
Education
Sorbonne
University of Puerto Rico
Liberal Arts, English
FedEx Office February 2014 - Present
American Airlines December 1992 - September 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook
Education
UNIVERSIDAD IBEROAMERICANA (UNIBE)
LICENCIADA EN HOTELERIA Y TURISMO
Universidad Catolica Santo Domingo
MASTER, Relaciones internacionales y asuntos exteriores
American Airlines May 2012 - Present
Executive Airlines/American Eagle August 2007 - May 2012
Courtyard by Marriott Isla Verde Beach Resort August 2005 - July 2007
Puerto Rico Convention Bureau June 2004 - July 2005
American Airlines January 2003 - June 2004
Skills
Accounts Payable, Tax, Finance, Variance Analysis, Accounting, Financial Analysis, Forecasting, Financial Reporting, Account Reconciliation, Cost Accounting, Hyperion Enterprise, Financial Audits
Education
Polytechnic University of Puerto Rico 2001 — 2004
Master of Business Administration (MBA), International Business
Universidad del Sagrado Corazón 1994 — 1999
Bachelor of Business Administration (BBA), Tourism and Travel Services Management
American Airlines, Inc November 2009 - Present
American Airlines May 2007 - Present
American Airlines May 2007 - Present
American Airlines, Inc May 2007 - November 2009
International Granite Corporation December 2006 - February 2007
APH Corporation July 2004 - July 2005
Ritz Carlton South Beach May 2003 - September 2003
American Airlines, Inc November 1990 - September 1997
Skills
Press Releases, Training, Hotels, Corporate Communications, Event Planning, Spanish, Public Relations, Coordination, Management, Event Management, Budgets, Customer Service, Marketing Communications, Social Media, Airlines
Education
Universidad de Lima 1983 — 1990
Bachelor of Arts Degree, Communication Science, Bachelor
Producción Especializada de Cine y Televisión
TV and Movie Production
La Mediación Social y los Medios de Comunicación
Mercy Housing March 2012 - Present
Sol Melia Vacation Club May 2007 - February 2011
Westernbank August 2005 - May 2007
ESJ Towers February 2005 - July 2005
Casiano Communications July 2004 - January 2005
Lincoln Community Health Center July 2003 - April 2004
American Airlines April 2001 - July 2003
Skills
Inventory control, Client Account Manager, Budget Development, Salary Structure, Compensation Analysis, Negotiation Skills, Interpersonal Skill, Administrative &..., Cross-functional Team..., Consistently meet goals, Communication Skills, Bilingual, Staff..., Contract Negotiations, Cost Reductions, Cross-Cultural..., Departmental Operations..., Expense Control, Performance Evaluations, Problem Resolution, Fast Learner, Customer Relations, Diverse Market/Industry..., Staff development,..., Team Building &..., Problem Solving, Team Building, Negotiation, Management, Customer Service, Salary, Cross-cultural Teams, Inventory Control, Job Analysis, Performance Appraisal, Event Management, Program Management, Employee Relations, Sales, Strategic Planning, Contract Negotiation, Leadership, Customer Satisfaction
Education
University of Phoenix 2009 — 2014
Doctoral in Management in Organizational Leadership (PhD), Business Administration and Management, General
University of Phoenix-Puerto Rico Campus 2004 — 2006
Global Management (MBA), International Business
Universidad del Sagrado Corazón 1996 — 2001
Communications & Marketing, Liberal Arts and Sciences/Liberal Studies
Universidad Iberoamericana, Ciudad de México 1999 — 2000
Communications, Liberal Arts and Sciences/Liberal Studies
American Airlines December 2010 - Present
University of Cincinnati September 2001 - August 2010
Skills
Mathematical Modeling, Analysis, Data Mining, SAS, Databases, Programming, Business Analysis, SQL, Statistical Modeling, Airlines, Matlab, Aerospace, Analytics, Artificial Intelligence, Aviation, Business Intelligence, Data Analysis, Dynamic Programming, Industrial Engineering, Manufacturing, Operations Management, Operations Research, Optimal Control, Optimization, Optimizations, Program Management, Simulations, Statistics
Education
University of Cincinnati 2001 — 2010
Ph.D., Electrical Engineering
Universidad de Costa Rica 1996 — 1999
M.Sc., Electrical Engineering
Universidad de Costa Rica 1995 — 1996
Licenciatura, Electrical Engineering
Universidad de Costa Rica 1989 — 1995
B.Sc., Electrical Engineering
American Airlines March 2015 - Present
American Airlines Federal Credit Union March 2009 - March 2015
AAFCU January 2008 - March 2009
AAFCU January 2002 - February 2008
Skills
Credit, Budgets, Strategic Planning, Banking, Process Improvement, Loans, Underwriting, Mortgage Lending, Risk Management, Credit Unions, Management, Consumer Lending, Credit Cards, Training, Team Building, Business Development, Finance, Marketing, Credit Analysis, Credit Risk, Fraud, Financial Analysis, Organizational..., Call Centers, Marketing Strategy, Branch Banking, Loan Servicing, Insurance
Education
University of Phoenix 2002 — 2004
MBA, Administration, HR
University Of Puerto Rico 1992 — 1998
Bachelors, Finance
American Airlines August 2012 - Present
Asian Pacific ERG March 2011 - Present
American Airlines January 2011 - August 2012
American Airlines March 2009 - January 2011
American Airlines Federal Credit Union September 2007 - April 2009
American Airlines Federal Credit Union March 2005 - September 2007
American Airlines November 1999 - March 2005
Skills
Customer Service..., Customer Satisfaction..., Teambuilding & Training, Complaint Handling &..., Front-End Supervision, Cost-Reduction..., Operations Management, Sales & Margin..., Budget Preparation, Forecasting, Contract Management, Vendor Management, Project Management, Financial Analysis, Customer Satisfaction, Supervising, Sales, Budgets, Pricing, Leadership, Human Resources, Sabre, Cost Reduction..., Aviation, Training, Customer Service, Team Building, Management, Airlines, Airports, Customer Experience, Process Improvement, Commercial Aviation, Analysis, Competitive Analysis, Team Leadership, Flights
Education
Universidad del Sagrado Corazón
Business Marketing
University of Phoenix
American Airlines March 2015 - Present
Self-employed October 2012 - Present
Times Ten Cellars November 2010 - March 2015
Soundub, Sonorización y Doblajes S.L May 2012 - October 2012
Academia Liverpool January 2009 - August 2011
Legal Grounds February 2002 - December 2010
Ministerio de Educación de España September 2008 - June 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Teaching, Social Networking
Education
Universidad Europea de Madrid 2011 — 2012
Masters, Translation
New York University 2004 — 2008
Bachelor of Arts (B.A.), Economics, Linguistics
Permanent Mission of El Salvador to the Organization of American States August 2015 — Present
Embassy of El Salvador April 2012 — August 2015
Ministerio de Relaciones Exteriores May 2013 — July 2015
Consulado General de El Salvador en Washington DC December 2012 — January 2013
Ministerio de Relaciones Exteriores June 2010 — March 2012
Ministerio de Relaciones Exteriores January 2006 — May 2010
Jones Lang LaSalle March 2003 — December 2005
American Airlines August 1997 — September 2002
Skills
Foreign Policy, Diplomacy, Political Science, International Policy, Policy Analysis, Government, International..., Spanish, German, English, French, Teamwork, Conflict Resolution, International..., Drafting Agreements, International Relations, Politics, Human Rights, International..., Public Policy, Research, Diplomacia, Organismos..., Política, Política exterior, Relaciones..., Políticas públicas, Inglés, Español, Análisis legislativo, Cooperación..., Derechos humanos, Gobierno
Education
UNITAR IPI 2008 — 2008
Fellow, Preventive and Peacemaking Diplomacy
Naciones Unidas 2006 — 2006
Fellow, Disarmament & Non Proliferation
Universidad de El Salvador 1993 — 2000
Licenciatura, Relaciones Internacionales
American Airlines March 2007 - Present
Education
Universidad de América
Avaya October 2013 - Present
GRP Group November 2012 - September 2013
Cisco April 2007 - August 2012
Nortel Networks Ltda 1999 - 2007
American Airlines 1989 - 2000
Skills
Unified Communications, Channel, Solution Selling, Channel Partners, VoIP, Telecommunications, Managed Services, Cisco Technologies, Wireless, Cloud Computing, Demand Generation, Telepresence, MPLS, Management, Sales Operations, Network Design, Security, IP, WAN, Telephony, Switches, Virtualization, Strategy, Data Center, Networking, Ethernet, Network Architecture, Enterprise Software, LAN-WAN, SIP, Routing, Wireless Networking, Go-to-market Strategy, Video Conferencing, Network Security, Mobile Devices, Professional Services, SaaS, Direct Sales, Partner Management, Sales Engineering, QoS
Education
University of Puerto Rico 1980 — 1985
Industrial Electronics Technology/Technician
Techno Training, Inc. for IBM/American Airlines January 2010 - Present
EVP Learning, Inc. March 2011 - November 2011
American Eagle Airlines, Inc February 2007 - November 2008
American Eagle Airlines HDQ June 2005 - February 2007
American Airlines August 2003 - June 2005
Skills
Aviation, Airlines, Airports, Sabre, Commercial Aviation, Customer Service, Strategic Planning, Flights, Training, Operations Management
Education
Universidad del Sagrado Corazón 1984 — 1986
ESL (English as a Second Language), Education
Universidad de Puerto Rico
American Airlines
Skills
Aircraft, Flights, Aviation, Airlines, Airports, Strategic Planning, Management, Customer Service
Education
Universidad del Sagrado Corazón 1985 — 1990
Bachelor's degree, Comunicaciones
academia san jorge
CaptionMax March 2012 - Present
Best Buy July 2008 - March 2012
American Airlines March 2005 - September 2007
Skills
Customer Service, Microsoft Office, Problem Solving, Customer Relations, International Relations, Spanish, Negotiation, Excel, Conflict Resolution, PowerPoint, Word, English, Teamwork, International Business, Writing, Outlook, Administration, Planning, Focused Execution, Microsoft Excel, Microsoft Word
Education
Universidad Internacional 2000 — 2004
Bachelor's, International Relations
Egencia January 2015 - Present
American Airlines May 2014 - December 2014
US Airways June 2013 - May 2014
AviancaTACA LimitedMi November 2011 - March 2013
AviancaTACA Limited April 2011 - November 2011
Avianca November 2008 - March 2011
Ad-mirable March 2007 - November 2008
Skills
Strategic Planning, Business Strategy, Negotiation, Marketing Strategy, Business Planning, Spanish, Airlines, Budgets, Financial Analysis, Forecasting, Sales Management, Tourism, Project Management, Process Improvement, Business Development, E-commerce, Strategy, Online Advertising, Advertising, Management, Marketing, Pricing, Account Management, Analysis, Sales, Competitive Analysis, Integrated Marketing
Education
Universidad del Norte
Bachelor, Business Administration
Universidad de Los Andes 1999 — 2001
Energy Future Holdings October 2008 - Present
American Airlines July 2004 - September 2008
Education
Universidad de Belgrano 1991 — 1995
Litentiate in Economics, Economy
Grapevine Memories 2007 - Present
American Airlines 1998 - 2012
American Airlines 1998 - 1998
American Airlines 1996 - 1998
American Airlines 1993 - 1996
American Airlines 1988 - 1993
Skills
Commercial Photography, Portrait Photography, Photography, Portraits, Weddings, Event Photography, Digital Photography, Wedding Photography, Photos, Fine Art Photography, Headshots, Graphic Design, Project Management, Budget, Training, Customer Service, Marketing, Social Media, Microsoft Excel, Microsoft Word, Aviation, Food & Beverage, Mac, Market Analysis, Negotiation, Social Networking, Office Administration, PowerPoint, Translation, Typing, Vendor Management, Windows, Web Design, Yield Management, Photoshop, Photojournalism, Image Editing, Facebook, Social Media Marketing, Administration
Education
Universidad de Puerto Rico
Bachelor of Arts, Secondary Education
TouchCommerce August 2015 - Present
TouchCommerce December 2013 - Present
TouchCommerce October 2010 - Present
Coco Club January 2010 - Present
Davis Research 2008 - 2010
American Airlines 2003 - 2006
Skills
SaaS, Solution Selling, E-commerce, Strategic Planning, Cross-functional Team..., Enterprise Software, Relationship Management, Strategic Partnerships, New Business Development, Product Management, Professional Services, Project Management, Account Management, Operational Excellence, Employee Relations, Marketing, Sales Operations, Recruiting, Strategy, Call Centers, Management, Sales
Education
Universidad Centroamericana 'José Simeón Cañas' 1996 — 2000
Bachelor's degree, Industrial Engineering
Colegio San Francisco 1994 — 1995
Mathematics and Physis
American Airlines November 2005 - Present
American Airlines August 2001 - November 2005
American Airlines October 1997 - August 2001
American Airlines April 1994 - September 1997
American Airlines January 1990 - April 1994
First Fidelity Bank September 1987 - January 1990
Skills
•Bilingual: Spanish/..., •Microsoft Excel, •Microsoft Word for..., •SABRE and Qik Sales, •DECS, •Freight SABRE, Air Freight, Freight, Flights, Transportation, Sales Operations, Procurement, Shipping, Flight Safety, Sales, Leadership, Customer Service, Training, Sabre, Airports, Commercial Aviation, Airport Management, Aviation Security, Airlines, Aviation
Education
Universidad del Sagrado Corazón 1981 — 1985
Associate's degree, Public Relations/Image Management
Institute of Banking
Completed one-year program., Banking and Financial Support Services
American Airlines 2011 - Present
Mi Tierra Latin Fusion Rest. 2008 - 2011
American Airlines 1990 - 2008
American Airlines 1990 - 2008
American Airlines 1990 - 2008
Skills
Airports, Airlines, Aviation
Education
University of Puerto Rico School of Law 2012 — 2015
Doctor of Law (JD)
Colegio el Buen Pastor
University of Puerto Rico
Bachelor's degree, Labor and Industrial Relations
American Airlines January 2001 - Present
US Air Force Reserve April 1997 - May 2011
Skills
Commercial Pilot, Flight Operations, Air Force, Military, Command, Aviation, Aircraft, Airlines, Security Clearance, DoD, Navy
Education
United States Naval Academy 1979 — 1983
Bachelor of Science (BS)
American Airlines August 2011 - Present
Steve's Hammer N' Nails, LLC April 2004 - Present
American Airlines March 1991 - Present
Skills
Commercial Aviation, Aviation, Flights, Flight Safety, Airlines, Home..., B757, Piloting, B737, Flight Planning, B767, B727, Aircraft, Military, Aerospace
Education
United States Naval Academy 1974 — 1978
BS, Physical Science
Paulsboro High School 1969 — 1974
Survival Skills in Environmentally-challenged Locations
American Express August 2014 - Present
Fareportal March 2014 - Present
Fareportal April 2013 - March 2014
Morgans Hotel Group May 2012 - January 2013
American Airlines August 2010 - May 2012
american eagle December 2009 - August 2010
American Airlines July 2007 - December 2009
Western Union October 2004 - June 2007
Skills
Airlines, Ticketing, Sabre, Airline Reservations, Commercial Aviation, Flights, Online Travel, Business Travel, Hotel Booking, Amadeus, Airports, Flight Planning, Travel Management, Customer Service, Airline Ticketing, Microsoft Office, Aviation, Aircraft, Flight Safety, Airport Management, Call Centers, Tourism, IATA, Travel Planning, GDS, Travel Technology, Amadeus GDS, Tour Operators, Airline Management, Vacation, Reservation, Hotels, Loyalty Programs, Operations Management, Hospitality, Travel Agency, Car Rental, Training, Resorts, Hospitality Industry, Business Aviation, Travel Arrangements, Leisure, Travel Insurance, GDS systems, Destination Marketing, Booking Systems
Education
Universidad APEC 2005 — 2009
Associate's degree, Hotel/Motel Administration/Management
nuestra senora de los angeles 2001 — 2004
highschool, Tourism and Travel Services Management
Benchmark Resorts & Hotels October 2013 - Present
Starwood ( Four Points by Sheraton) February 2012 - October 2013
InterContinental Hotels Group (Z Ocean Hotel South Beach) October 2007 - March 2011
Hyatt - Hotel Victor December 2006 - December 2007
Morgans Hotel Group - Shore Club Hotel February 2003 - December 2006
Hilton Grand Vacation Club January 2002 - February 2003
Starwood Properties - Ritz Plaza Hotel January 2000 - January 2001
Intercontinental Hotel group-Holiday Inn I June 1998 - January 2000
American Airlines January 1992 - June 1998
Skills
Customer Service, Payroll, Coaching, Directing, Executive Management, Policy Analysis, Front Office, Hospitality Management, Hotels, Hospitality, Hotel Management, Food & Beverage, Hospitality Industry, Pre-opening, Revenue Analysis, Management, Rooms Division, Resorts, MICROS, Property Management..., Yield Management
Education
San Buenaventura University
Bachelor of Laws (LL.B.)
Universidad ICESI
Bachelor of Business Administration (B.B.A.)
FedEx December 2005 - Present
FedEx Services 2005 - Present
Delta Air Lines March 1998 - December 2005
American Airlines November 1993 - February 1998
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Photoshop, English, Outlook, Windows, Teaching, Budgets, Business Strategy, Account Management, Team Building, Contract Negotiation, Sales, Sales Management
Education
Western International University 2002 — 2006
Master of Business Administration (MBA), Business Administration and Management, General
Universidad Central de Venezuela 1992 — 1996
Estudios Internacionales, Licenciado / Bachelor's Degree
Cardenas Marketing Network 2012 - February 2015
Catholic Extension April 2010 - November 2012
Orion's Mind, LLC. July 2009 - March 2010
American Express Travel 2005 - 2009
American Airlines 1992 - 2003
Skills
Fundraising, Team Leadership, Non-profits, Customer Service, Nonprofits, Management, Travel Management, Sales, Marketing Communications, Public Relations, Marketing, Social Media Marketing, Social Media, Event Management, Event Planning, Budgets, Account Management, Microsoft Office, Social Networking
Education
Universidad del Sagrado Corazón
American Airlines March 2012 - Present
Spirit Airlines May 2011 - May 2012
ST Aerospace January 2009 - May 2011
The Boeing Company January 2008 - January 2009
Gore Design Ltd. March 2007 - January 2008
ST Aerospace, San Antonio May 2005 - March 2007
Mobile Aerospace. August 2004 - May 2005
PDVSA Petroleos de Venezuela S.A. October 2001 - December 2002
Skills
Stress Analysis,, results-oriented,..., fluent in English and..., Project Coordination..., AutoCAD, Analytical/Research, Employee Loyalty, Stress Analysis, Aircraft Maintenance, Aerospace, Aircraft, Aviation, Aeronautics, Overhaul, Maintenance & Repair, Engineering, Avionics, Aircraft Systems, Composites, Helicopters, Airframe, Civil Aviation, Airlines, Commercial Aviation, Catia, Flights, Flight Safety
Education
Universidad del Zulia 1997 — 2002
Bachelor of Science (B.S), Mechanical Engineering
American Airlines June 1994 - Present
Skills
Sabre, Airports, Airlines, Flight Safety, Aviation, Operations Management, Commercial Aviation, Aircraft, Aviation Security, Airport Management, Ticketing, IATA, Flights, Airline Reservations, Airline Management, Civil Aviation
Education
Universidad del Sagrado Corazón 1990 — 2000
Bachelor's degree, Tourism and Travel Services Management
Universidad del Sagrado Corazón 1990 — 2000
Bachelor's degree, Tourism and Travel Services Management
4Life Research 2004 - Present
American Airlines 1999 - Present
SunTrust Bank November 1989 - March 1999
Panamerican Airlines March 1988 - 1991
Skills
Commercial Aviation, Flights, Airports, Sabre, Aviation, Flight Planning, Flight Safety, Aircraft Maintenance, Aviation Security
Education
MDCC
Universidad de Lima
Hertz Rent a Car January 2005 - Present
American Airlines October 1999 - 2002
Skills
Customer Satisfaction, Car Rental, Sales, Sales Management, Account Management, P&L, Revenue Analysis, Operations Management, Travel Management, Tourism, Fleet Management, Hospitality, Management, Pricing, Coaching, Employee Training, Life Coaching, Employee Management, Team Leadership, Data Analysis, Fleet Operations, Team Building, Budgets, Strategic Planning, Customer Service, Training, Financial Analysis, Marketing
Education
Universidad Interamericana 2002 — 2008
Master of Business Administration (M.B.A.), Business Administration, Management and Operations
Universidad de Puerto Rico 1995 — 1999
Bachelor in Communications, Communications/Marketing
Coaching for Wellness
Certification, Life and Business Coaching
Universidad del Turabo
Human Resources Management Certification, Human Resources Management/Personnel Administration, General
American Airlines June 1984 - Present
Education
Universidad del Sagrado Corazón 1981 — 1982
Lincoln Military Academy 1970 — 1980
American Airlines Naval AviatorUS NavyAugust 1982 - July 1997
Education
United States Naval Academy 1978 — 1982
BS, Engineering
PepsiCo December 2008 - Present
American Airlines 2006 - 2008
American Airlines 2004 - 2006
American Airlines 2000 - 2004
American Airlines April 2003 - July 2003
Skills
HR Policies & Procedures, Human Resources Affairs, Employee and Customer..., Business Partner..., Compensation & Benefit, Organizational Design, Performance Management, Career Development, Training & Development..., Employee Surveys, Budget Administration, Recruitment & Retention, Staffing Requirements, Employee Scheduling, Mentoring, Diversity & Inclusion, Multi-country, Investigation, Leadership Development, Team Building, Job Descriptions, Legal and Regulatory..., Attendance Management, Training Facilitation, Recruiting, Human Resources, Employee Relations, Training, Interviews, Leadership, Succession Planning, Workforce Planning, HR Policies, Performance Appraisal, Hiring, Workshop Facilitation, Employee Training, Deferred Compensation, Employee Benefits, Management, Personnel Management
Education
University of Phoenix 2005 — 2008
Master, Human Resources
University of Phoenix 2005 — 2008
Master, Global Management
Universidad de Puerto Rico 1992 — 2000
BA, Human Resources
Harbison Technology Solutions Computer Technology ConsultantHarbison Technology SolutionsOctober 2003 - Present
Condado Travel Inc June 2013 - Present
Interactive Educational Technologies December 2010 - August 2014
Sabre Travel Network October 2000 - October 2003
Sabre Travel Network October 1993 - October 2000
American Airlines October 1986 - July 1993
Skills
Account Management, Sales Management, E-commerce, Sabre, Vendor Management, Customer Service, Business Analysis, Project Management, Product Management, Airlines, Team Leadership, Management, Contract Negotiation, New Business Development, Customer Satisfaction, Call Centers, Team Building, CRM, Team Management, Business Intelligence, Program Management, Competitive Analysis, Business Development, Sales, Telecommunications, Pricing, Forecasting, Process Improvement, Operations Management, Negotiation
Education
University of Puerto Rico
Pacific Combustion February 2004 - Present
Custom Goods LLC June 2003 - February 2004
Mars Media February 2003 - May 2003
CORE, Inc. October 2001 - October 2002
New Horizons October 2000 - December 2000
New Horizons School April 1999 - October 2000
Temptation Tour and Travel November 1997 - April 1999
American Airlines June 1993 - November 1997
Skills
Customer Relations, Account Management, Key Account Management, Production marketing, Product Development, Product Design, Consumer Product Design, English, Spanish, Tourism, Travel Management, travel planning, Reservations, Airlines, Customer Retention, Call Center Development, marketing, New Business Development, American Sign Language, Brand Development, Brand Identity, Advertising, Graphic Design
Education
Universidad APEC 1997 — 2000
BA, Advertising
Universidad APEC 1997 — 2000
Technical Degree, Graphic Design
American Airlines April 2001 - Present
american airlines YVR April 2001 - Present
Education
Universidad Anáhuac / Universidad Anahuac 1995 — 1999
Oxford School Mexico
Servicomp de Guatemala, S.A. January 2011 - Present
American Airlines February 2008 - May 2010
Skills
Microsoft Word, PowerPoint, Microsoft Excel, Internet, Sabre, Electronics, Linux, Windows, Windows 7, Windows Vista, Windows XP Pro
Education
Universidad Galileo 2010 — 2015
Licenciatura en Informatica y Administración, Telecomunicaciones
American Airlines December 2013 - Present
American Airlines August 2011 - December 2013
American Airlines December 1998 - August 2011
Skills
Aviation, Customer Service, Airlines, Airports, Problem Solving, Airline Management, Airline Reservations, Flights, IATA, Sabre, Ticketing, Tourism, Team Leadership, Airline Ticketing, Airport Management, Aircraft, Training, Commercial Aviation
Education
Universidad APEC 1993 — 1996
Bachelor's degree, Tourism and Travel Services Management
univerisad Apec 1993 — 1996
Bachelor's degree, tourism, hotels and tourism
American Airlines 1989 - 2012
Skills
Airlines
Education
Universidad del Sagrado Corazón
American Airlines March 2004 - Present
Skills
Customer Service, Microsoft Office, Aviation, Training, Operations Management, Airlines, Process Improvement, Program Management, Team Building, Team Leadership
Education
Universidad del Turabo 2002 — 2006
Bachelor of Business Administration (BBA), Business Administration and Management, General
Universidad del Turabo 2002 — 2006
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
American Airlines October 2005 - Present
Mexicana Airlines December 1995 - November 2005
Franco Acra & Asociados April 1986 - August 1993
Education
Universidad Dominicana O&M 1988 — 1990
Systems engineer