Experience
Xerox HR Solutions, LLC  October 2013 - January 2014
Xerox  March 2013 - October 2013
Chiro One Wellness Centers  July 2010 - July 2011
American College of Healthcare Executives   September 2006 - July 2010
American College of Healthcare Executives   January 2006 - September 2006
Comcast  June 2005 - January 2006
Cingular Wireless  July 2003 - January 2005

Skills
Marketing, Sales Management, Press Releases, Sales, Public Speaking, Customer Service, Microsoft Excel, Microsoft Word, Project Management, Management, PowerPoint, Outlook, Access

Education
Chicago State University
Bachelor of Arts Degree

Experience
N/A - Retired  January 2015 - Present
General Growth Properties  October 2006 - January 2015
Chicago Department of Public Health  2004 - 2006
American Cancer Society  2001 - 2004
Mercy Hospital  1998 - 2001
American College of Healthcare Executives   October 1995 - September 1999
Kraft Foods  1980 - 1990
Kraft, Inc.   1980 - 1989

Skills
Process Improvement, Project Management, Vendor Management, Program Management, Strategic Planning, Change Management, Budgets, SharePoint, Leadership, Cross-functional Team..., Business Analysis, IT Strategy

Education
Quinlan School of Business, Loyola University Chicago   1984 — 1985
MBA, Business

DePaul University   1970 — 1974
Bachelor of Arts (B.A.), Mathematics

Experience
American College of Healthcare Executives   August 2014 - Present
Uhlich Children's Advantage Network (UCAN)   August 2010 - August 2014
Uhlich Children's Advantage Network (UCAN)   October 2009 - August 2010
Uhlich Children's Advantage Network (UCAN)   November 2008 - October 2009
Arizona's Children Association  August 2007 - May 2008
UMOM New Day Centers  July 2005 - January 2008
Arizona Crisis Nursery   May 2007 - November 2007

Skills
Budgets, Program Development, Strategy Execution, Attention to Detail, Program Evaluation, Team Building, Supervisory Skills, Nonprofits, Program Management, Event Planning, Non-profits, Team Leadership, Time Management, Policy, Microsoft Excel, PowerPoint, Customer Service, Multi Tasking, Software Documentation, Problem Solving, Customer Relations, Advanced Youth..., Quality Assurance, Budgeting, Documentation, Microsoft Office - Word, Organized, Excellent writing, presentation, and communication skills, Mental Health, 40 hr DV certification, Management, Training, Fundraising, Community Outreach

Education
Arizona State University   2006 — 2008
Masters

University of Illinois   1999 — 2004
B.S

Experience
ATG Execution   2013 - Present
Schreiber Pediatric Rehab Center  2011 - Present
Vistage International  October 2006 - Present
Birchwood Consulting Group   September 1999 - Present
American College of Healthcare Executives   1992 - Present
Lancaster County Workforce Investment Board  2004 - 2005
York Health System   December 1995 - August 1999
Arthur Andersen  January 1994 - December 1995
Lancaster General  January 1990 - December 1993
Armstrong World Industries  May 1988 - December 1989

Skills
Fellow, American..., Executive Coaching, Leadership Development, Strategic Planning, Management Consulting, Entrepreneurship, Coaching, Team Building, Organizational..., Business Strategy, Executive Management, Change Management, Management, Business Process..., New Business Development, Leadership, Strategy, Business Development, Training, Strategic Partnerships, Business Planning, Small Business, Emotional Intelligence, Start-ups, Fundraising, Executive Development, Human Resources, Process Improvement, Consulting, Personal Development, Project Management, Workshop Facilitation, Project Planning, Performance Improvement, Culture Change, Business Coaching, Budgets, Healthcare, Staff Development, Analysis, Mergers & Acquisitions, Business Process, Community Outreach, Program Management, Nonprofits, Turn Around Management, Organizational..., Networking, Strategic Leadership, 360 Feedback

Education
Saint Joseph's University   1991 — 1993
MS, Healthcare Administration

North Carolina State University   1987 — 1989
Masters in Industrial Engineering & Management, Graduate courses in Management and Industrial Engineering

Columbia University in the City of New York   1985 — 1987
B.S., Industrial Engineering

Franklin & Marshall College   1981 — 1986
B.S., Physics

Central Dauphin East High School   1980 — 1983
H.S., College/University Preparatory and Advanced High School/Secondary Diploma Program

Experience
American College of Healthcare Executives   July 2011 - Present
Keller Williams  September 2010 - April 2011
Baird & Warner  August 2009 - February 2011
Dream Town Realty  June 2008 - February 2009

Skills
Web Design, Responsive Web Design, Mobile Web Design, HTML5, CSS3, jQuery, Web Development, Web Application..., Ruby, Ruby on Rails, MVC, REST, Git, Github, Heroku, Wordpress, Drupal, Email Marketing, Responsive Email..., Adobe Photoshop, Adobe Illustrator

Education
DePaul University   2014 — 2014
Ruby on Rails Program

Eastern Illinois University   2003 — 2008
Bachelor of Science of Business, Marketing

Experience
Santa and Mrs. Claus   September 2013 - Present
Retired Healthcare Executive   July 1990 - Present
American Academy of Medical Administrators  1979 - Present
American College of Healthcare Executives   September 1972 - Present
Tehachapi Valley Healthcare District   June 2007 - September 2013
Owyhee Community Health Facility   2003 - 2006
K.B.H. Network, Inc.   March 1991 - May 1994
United States Air Force  May 1966 - June 1990

Skills
Entertainment, Live Events, Corporate Events, Parties, Home Visits, Advertising, Veterans Services, Nonprofits, Charity, Emcee, Storytelling, Singing, Performing Arts, Theatre, Musical Theatre, Television, Voice Acting, Healthcare Management, Healthcare, Hospitals, Healthcare Consulting, Physician Relations, Healthcare Information..., EHR, Managed Care, Leadership, Healthcare Industry, Revenue Cycle, Strategic Planning, Team Building, Operations Management, HIPAA, Practice Management, Management, Performance Improvement, Leadership Development, Accreditation, Strategic Leadership, Construction, Internal Medicine, Medical Education, Continuous Improvement, Patient Safety, Public Health, Health Education, Informatics, Nursing, Clinics, Clinical Research, Critical Care

Education
The International University of Santa Claus   2014 — 2014
Bachelor of Santaclausology, Professional Santa and Mrs. Claus, Pass (Pass/Fail system)

The George Washington University School of Medicine and Health Sciences   1972 — 1974
MA in Healthcare Administration, Hospital Administration

Brigham Young University   1970 — 1972
B.Sc., Youth Agency Administration

Experience
Genesis Global Marketing Inc.  September 2014 - Present
United States Marine Corps  July 2011 - Present
American College of Healthcare Executives   2013 - Present
Chesapeake Medical Reserve Corps   April 2014 - Present
Forest Park Church   February 2014 - Present
US Health Group  June 2014 - November 2014
Access Partnership, Inc.   November 2012 - September 2014

Skills
Organizational..., Military, Customer Service, Time Management, Task Execution, Organization &..., Decisiveness, Organizational..., Situational Awareness, Leadership, Access, Insurance, Facebook, Health Insurance, Healthcare Management

Education
Saint Joseph's University   2014 — 2016
Master of Science (M.S.), Health/Health Care Administration/Management

ECPI University   2012 — 2014
Bachelor of Health Science, Healthcare Administration, Senior

Experience
Holy Cross Hospital  April 2015 - Present
American College of Healthcare Executives   January 2014 - Present
Palm Beach County Medical Society  August 2012 - April 2015
Rezolution   January 2011 - June 2013
Florida International University  August 2010 - April 2012

Skills
Student Affairs, Higher Education, Event Planning, Research, Microsoft Office, PowerPoint, Spanish, Community Outreach, Public Speaking, SPSS, Student Development, Microsoft Excel, Access, Data Analysis, Healthcare, Grant Writing, Hospitals, Recruiting, HIPAA, Data Entry, Critical Thinking, Statistics, Administration, Leadership Development, Program Development, Microsoft Word, Analysis, Clinical Research, Managed Care, Medical Records, Customer Service, Healthcare Management, Insurance, Outlook, Nonprofits

Education
Florida Atlantic University   2012 — 2013
Masters of Health Administration (MHA)

Florida International University   2009 — 2012
Bachelor of Biomedical Sciences, Biology

Experience
Sajix Inc   March 2013 - Present
East Valley Hospital Medical Center  March 2012 - February 2013
Cedars-Sinai Medical Center  June 2011 - February 2012
Aurora Behavioral Health Systems--Charter Oak, Covina, CA   October 2010 - May 2011
USC Center for Craniofacial Molecular Biology   February 2011 - April 2011
Children's Hospital Los Angeles  December 2010 - March 2011
KEBOK.COM/Aurora Behavioral Health Systems--Las Encinas, Pasadena, CA   July 2010 - September 2010
AHMC HealthCare, Alhambra Hospital   June 2010 - August 2010
American College of Healthcare Executives   2009 - 2010
HIMSS  2009 - 2010

Skills
Healthcare Management, Healthcare, Data Analysis, Project Management, Healthcare Information..., Hospitals, EHR, Research, HIPAA, Quality Improvement, Strategic Planning, Microsoft Office, PowerPoint, Process Improvement, Access, SQL, Management, EMR, Analysis, Leadership, Revenue Cycle, Training

Education
University of Southern California   2009 — 2011
Master, Health Administration

Beijing Institute of Technology   2003 — 2007
BS, Science

OCC-HIT Implementation Manager

Experience
Accordant Philanthropy   June 2014 - Present
American College of Healthcare Executives   April 2010 - Present
American Hospital Association  April 2013 - Present
Third Sector Strategy   April 2010 - June 2014
Erlanger Health System  November 2005 - November 2012
Hutcheson Medical Center  June 2001 - March 2005
Cape Fear Valley Health System  May 1999 - June 2001
Memorial Health Care System  May 1995 - May 1999
Presidential Campaign  May 1996 - November 1996
WRBL/WRCB/WYFF   June 1993 - April 1995

Skills
Fundraising, Philanthropy, Public Speaking, Board Development, Case Statements, Board Governance, Volunteer Training, Healthcare Management, Hospitals, Marketing Communications, Volunteer Management, Board Relations, Retreat Leader, Planned Giving, Stewardship, Annual Giving, Solicitation, Executive Education, Non-profits, Training, Event Management, Grant Writing, Event Planning, Healthcare, Nonprofits, Non-profit..., Program Management, Strategy, Program Development, Grants, Program Evaluation, Leadership Development, Public Relations, Major Gift Cultivation, Board Training, Culture of Philanthropy, Executive Training, Grateful Patient..., Solicitation Training, Physician Engagement in..., Development Staff..., Nonprofit Management, Storytelling, Organizational..., Leadership, Strategic Communications, Engaging Public Speaker

Education
Columbia University - Graduate School of Journalism   1992 — 1993
MSJ, Journalism

University of Georgia - Terry College of Business   2003 — 2005
MBA, Business

Furman University   1988 — 1992
BS, Political Science

Experience
National Institute of Standards and Technology  May 2015 - Present
American College of Healthcare Executives   March 2015 - Present
University of Nebraska Medical Center  January 2011 - Present
American College of Healthcare Executives   January 2015 - Present
American Public Health Association  November 2014 - Present
National Institute of Standards and Technology  May 2014 - Present
National Board of Public Health Examiners   April 2013 - Present
National Institute of Standards and Technology  2013 - Present
National Institute of Standards and Technology  2012 - Present
The Omaha Home for Boys  January 2011 - Present

Skills
Baldrige Examiner, Grant Writing, Public Speaking, Research, Program Development, Healthcare, Non-profits, Public Health, Leadership Development, Fundraising, Clinical Research, Data Analysis, Strategic Planning, Healthcare Management, Hospitals, Teaching, Statistics, Community Outreach, Higher Education, Program Evaluation, Healthcare Information..., Malcolm Baldrige, Organizational..., SPSS, Nonprofits, Qualitative Research, Curriculum Design, Program Management, Analysis, Coaching, Training, Leadership, Grants, Policy, Staff Development, Policy Analysis, Workshop Facilitation, Epidemiology, Volunteer Management, Community Development, Proposal Writing, Public Policy, Instructional Design, Cancer, Adult Education, Global Health, Science, Research Design, Lifesciences, Medicine

Education
Johns Hopkins Bloomberg School of Public Health   2012 — 2014
Graduate Certificate, Quality, Patient Safety, and Outcomes Research

University of Nebraska at Omaha   2004 — 2007
MBA, Healthcare Management

University of Nebraska Medical Center   2003 — 2006
MPH, Public Health Administration

Lithuanian University of Health Sciences   1994 — 1999
M.D., General Medicine

American University of Beirut   1991 — 1994
BS, Biology

Great Plains Public Health Leadership Institute

Experience
Ford Motor Company  March 2014 - Present
Chelsea Community Hospital  August 2013 - December 2013
Chelsea Community Hospital  January 2013 - May 2013
CMU Relay For Life   September 2009 - April 2013
CMU Vivarium   June 2011 - December 2012
CMU College of Health Professions   May 2011 - December 2012
American College of Healthcare Executives   March 2012 - March 2012
Mt. Pleasant Parks and Recreation   October 2009 - October 2011
Health Professions Residential College   2010 - 2011
Paradise Park  May 2007 - June 2010

Skills
Process Improvement, Management, Operations Management, Marketing Strategy, Analysis, Six Sigma, Sales, Negotiation, Recruiting, Human Resources, Employee Relations, Management Consulting, Inventory Management, Project Planning, Performance Management, Business Planning, Interviews, Policy, Conflict Resolution, Hospitals, Program Evaluation, Employee Training, Grant Writing, Career Development, Interview Preparation, Clinical Research, Cover Letters, Public Speaking, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Teamwork, Time Management

Education
Central Michigan University   2009 — 2013
BAA, Health Administration, Business Administration

Plymouth High School   2005 — 2009
High School Diploma

Experience
SuccessFactors, an SAP Company  July 2011 - Present
Plateau Systems  August 2007 - August 2011
Boston University Corporate Education Center  2005 - 2006
Skillsoft  2004 - 2005
STATSearch   1995 - 2002
American College of Healthcare Executives   1987 - 1989

Skills
Talent Management, Business Development, Sales, SaaS, Account Management, Salesforce.com, Enterprise Software, Lead Generation, Strategy, Manage Client..., Cloud Computing, Professional Services, Recruiting

Education
Appalachian State University
BS, Healthcare

Boston University
MBA, Health/Health Care Administration/Management

Experience
PwC  August 2014 - Present
UPMC Children's Hospital of Pittsburgh (U.S. News Honor Roll Top 10 Best Children's Hospital)   January 2014 - May 2014
United Way of Allegheny County (4-Stars Charity Navigator Score, $32M+ Non-Profit Chapter)   January 2014 - May 2014
American College of Healthcare Executives   December 2012 - May 2014
St. Clair Hospital (328-bed Acute Care Facility, Top 100 Hospitals Thomson Reuters)   October 2013 - December 2013
Aesynt (Formerly McKesson Automation of McKesson Corporation)   September 2013 - December 2013
Mylan (Generic & Specialty Pharmaceuticals, Fortune 400)   May 2013 - August 2013
Gateway Health Plan (Highmark Blue Cross Blue Shield Subsidiary)   January 2013 - May 2013
Dragon Bio-Consultants, Ltd. (Hong Kong-Based Biotechnology Consulting Firm)   August 2011 - May 2012
Vanderbilt University CBBL (Biomaterials Laboratory)   August 2010 - May 2012

Skills
Biomedical Engineering, Healthcare, Strategy, Analysis, Healthcare Information..., Teamwork, Management, Cross-functional Team..., Training, Communication, Problem Solving, Strategic Planning

Education
Carnegie Mellon University
Master of Science (M.Sci.), Healthcare Policy and Management (HCPM)

Vanderbilt University
Bachelor of Engineering, Major: Biomedical/Medical Engineering, Minors: Engineering Management and Chinese Culture & Language

Experience
Council of Residential Specialists  July 2013 - Present
Council of Residential Specialists  September 2000 - July 2013
National Association of REALTORS  April 1999 - September 2000
American College of Healthcare Executives   October 1998 - March 1999
Council of Residential Specialists  November 1996 - October 1998

Skills
Member Services, Membership Retention, Volunteer Management, Association Management, Customer Service, Member Relations, Project Management, Research, Management, Social Media, Social Media Marketing, Marketing Communications, Budgets, Governance, Online Survey Design, Survey Development, Social Networking, Program Management, Email Marketing, Retaining Customers, Marketing, Exit Surveys, Leadership, Seniors, Blogging, Leadership Development, Project Planning, Non-profits, Recruiting, Event Planning, Public Speaking

Education
DePaul University   2000 — 2004
MS, Public Service Management

Loyola University of Chicago   1993 — 1997
B.A., History

Experience
Mills Benefit Group, LLC   May 2008 - May 2011
American College of Healthcare Executives   2009 - 2011
Michigan Blood  July 2005 - September 2008

Education
Ferris State University
Health Care Systems Administration

Ferris State University
Registered Nursing/Registered Nurse

Experience
Concordia University Chicago  January 2014 - Present
American College of Healthcare Executives   July 2010 - January 2014
Various  1995 - 2012
Big Shoulders Digital Video  April 2009 - June 2010
Lamplighters   2006 - 2009
Deutsch Design Works  April 2003 - December 2008
Crystalix of California   May 2002 - April 2003

Skills
Event Planning, Musical Theatre, Theatre, Opera, Microsoft Office, Social Media, Research, PowerPoint, Microsoft Excel, Customer Service, Public Speaking, Non-profits, Editing, Outlook, Leadership, Sales, Community Outreach, Nonprofits, Administrative..., Office Management, Fundraising, Teaching, Project Management, Public Relations, Marketing, Management, Process Scheduler, Event Management

Education
San Francisco Conservatory of Music   2000 — 2002
MM, Operatic Performance

Carnegie Mellon University   1995 — 1999
BFA, Vocal Performance

Experience
JenCare  September 2014 - Present
Baldrige Performance Excellence Program  February 2013 - Present
American College of Healthcare Executives   March 2012 - Present
Memorial Regional Medical Center  March 2010 - September 2014
Richmond Community Hospital   March 2012 - January 2013
Baldrige Best Practices   2013 - 2013
American College of Healthcare Executives   March 2008 - March 2011
Pfizer Pharmaceuticals  February 2008 - June 2009
Centers for Medicare and Medicaid Services  January 2004 - February 2008
VA Maryland Healthcare System  June 2001 - January 2004

Skills
Healthcare, Healthcare Management, Healthcare Information..., EMR, Managed Care, Hospitals, Clinical Research, Healthcare Consulting, EHR, Health Policy

Education
The Johns Hopkins University - Carey Business School   2008 — 2009
Graduate Certificate, Information Systems

Southern Illinois University, Carbondale   1996 — 1998
MBA, General Management, Information Technology

Bangalore University   1982 — 1989
M.B.B.S., medicine

Experience
McGladrey LLP  April 2013 - Present
American College of Healthcare Executives   November 1998 - December 2011
American College of Healthcare Executives   November 1996 - November 1998

Skills
Project Management, Process Improvement, Healthcare, Change Management, Healthcare Information..., Team Building, Program Management, Project Planning, Visio, Business Analysis, Data Analysis, CMS, Access, Management, Analysis, Systems Analysis, Nonprofits

Education
University of Phoenix   2004 — 2006
Masters

Eastern Illinois University   1988 — 1993
Bachelors

Experience
U.S. Department of State   January 2015 - Present
AANS  February 2014 - January 2015
Peace Corps  2011 - 2013
American College of Healthcare Executives   March 2008 - February 2011
American Massage Therapy Association  February 2004 - March 2008
Conference Technology Enhancements   November 2002 - February 2004
Korea Trade Center Chicago   August 2000 - August 2002

Skills
Cross-cultural..., Foreign Languages, Process Improvement, Online Education, Adult Education, Meeting Planning, Speaker Management, Grant Writing, Project Development and..., Training, Program Management, Proposal Writing, Motivational Speaking, International..., International Relations, E-Learning, Community Development, Community Outreach, Program Development, Program Evaluation

Education
Bradley University   1997 — 1999
Master of Business Administration (MBA), Marketing

Bradley University   1992 — 1997
Bachelor of Arts (B.A.), International Business/French Language

Experience
Sokolski & Zekaria, P.C.   November 2005 - January 2006
Mount Sinai School of Medicine  December 2002 - March 2005
Marine Biological Laboratory  August 2004 - August 2004
American College of Healthcare Executives   2002 - 2004
American College of Healthcare Executives   2002 - 2004
Mount Sinai School of Medicine  June 1998 - November 2002
Marine Biological Laboratory  August 2002 - August 2002
Mount Sinai School of Medicine  August 2001 - May 2002
Columbia Presbyterian Medical Center  October 1997 - May 1998

Education
Baruch College, City University of New York (CUNY)   2001 — 2004
M.B.A., Health Care Administration

Binghamton University - School of Management   1992 — 1995
B.S. cum laude, Biology

Experience
Caldwell Butler & Assoc, LLC   May 2000 - Present
American College of Healthcare Executives   January 1994 - Present
HCA  March 1979 - January 2004
Premier, Inc  1997 - 2000
US Army  March 1975 - February 1979

Skills
Quality Improvement, Physician Relations, Healthcare Consulting, Community Outreach, Healthcare, Hospitals, Healthcare Management

Education
Central Michigan University   1975 — 1977
MHA, Healthcare Administration

University of Tennessee-Knoxville   1970 — 1975
Bachelor's Degree, Psychology

Experience
Scripps Health  March 2013 - Present
American College of Healthcare Executives   September 2006 - March 2013
American College of Physician Executives  March 1990 - September 2006
The Healthcare Forum  March 1987 - March 1990

Skills
Leadership, Practice Management, Negotiation, Healthcare, Management, New Business Development, Strategic Planning, Staff Development, Healthcare Industry, Healthcare Information..., Healthcare Management, Hospitals, Team Building, Leadership Development, HIPAA, Performance Improvement, Physician Relations, Budgets, Public Health, Quality Improvement, Nonprofits, Medicine, Informatics, Revenue Cycle, Healthcare Consulting, Managed Care, EHR, Program Development, Medicare, Patient Safety, Coaching, Change Management, Medicaid, E-Learning, Program Management, Clinical Research, EMR, Policy, Process Improvement, Organizational..., Project Management, Public Speaking, Educational Program..., Physicians, Nursing, Volunteer Management, Workshop Facilitation, Career Development

Education
California State University-Northridge   1977 — 1979
MPH, Community Health & Education

University of California, Los Angeles - School of Public Health   1976 — 1977
Community Health

University of California, Los Angeles   1972 — 1976
BA, Psychobiology

Experience
Shorr Healthcare Management Consultants   August 2012 - Present
The George Washington University  2005 - Present
Arthur S.Shorr & Associates Inc.Consultants to Healthcare Providers   1987 - Present
Arthur S. Shorr & Associates Inc. Comsultants to Healthcare Providers   July 1983 - Present
Arthur S. Shorr & Associates Inc. Consultants to Healthcare Providers   July 1983 - July 2012
Arthur S. Shorr & Associates Inc. Consultants to Healthcare Providers   July 1983 - July 2012
American College of Healthcare Executives   2005 - 2012
University of Southern California -School of Policy & Planning   1980 - 2010
ACHE  2005 - 2009
ACHE  2005 - 2009

Skills
Healthcare Management, Non-profits, Strategic Planning, Healthcare, Hospitals, Leadership, Healthcare Consulting, Managed Care, Contract Negotiation, Physicians, Healthcare Industry, Nursing, Research, Business Development, Nonprofits, Staff Development, Training, Analysis, Public Speaking, Litigation, Public Health, Clinical Research, Mergers & Acquisitions, Medicine, Healthcare Information..., EMR, Policy, Leadership Development, EHR, System Administration, Management Consulting, Consulting, Program Development, HIPAA, Coaching, Change Management, Community Outreach, Expert Witness, Administration, Team Building, Project Management, Board Certified, Teaching, Program Management, Process Improvement, Fundraising, Data Analysis, Practice Management

Education
The George Washington University   1967 — 1970
MBA, Hospital & Healthcare ADministration

City University of New York-Brooklyn College   1962 — 1967
Bachelor of Science, Accounting Economics

Yeshivah of Flatbush   1958 — 1962

Etz Chaim Yeshivah

Experience
EY  January 2015 - Present
Boston Medical Center (BMC)   September 2014 - December 2014
Beth Israel Deaconess Medical Center  September 2014 - December 2014
Partners HealthCare  September 2014 - November 2014
Partners HealthCare  June 2014 - August 2014
American College of Healthcare Executives   March 2014 - March 2014
Monmouth Medical Center  July 2013 - September 2013
Columbia University Medical Center  July 2013 - September 2013
Monmouth Medical Center  June 2012 - August 2012

Skills
Healthcare Management, Hospitals, Healthcare, Healthcare Information..., Revenue Cycle, Data Analysis, Microsoft Excel, Leadership, Public Health, Performance Improvement, PowerPoint, Consulting, Analysis

Education
Boston University   2013 — 2015
Master of Public Health (MPH), Policy and Management, 3.81

University of Scranton   2009 — 2013
Bachelor's degree, Health/Health Care Administration/Management

Christian Brothers Academy   2005 — 2009

Experience
HCA - West Florida Hospital   January 2009 - Present
American College of Healthcare Executives   January 2012 - Present
AHRA: The Association for Medical Imaging Management  August 2002 - Present
HCA - West Florida Hospital   January 1983 - December 2008

Skills
Healthcare, Strategic Planning, Process Improvement, Healthcare Information..., Hospitals, Healthcare Management, Change Management, Project Management, Team Building, Program Management, Customer Service, Leadership, Cross-functional Team..., Management, Public Speaking, Business Strategy, Budgets, Managed Care, Financial Analysis, Vendor Management

Education
Columbia Southern University   2009 — 2012
Master of Business Administration (MBA), Business Administration, Management and Operations

University of Phoenix   2002 — 2005
Bachelor of Science (BSBM), Business Administration, Management and Operations

Experience
Milliman, Inc.   June 2013 - Present
Boston University School of Management  August 2011 - May 2013
American College of Healthcare Executives   2012 - 2013
Harvard Vanguard Medical Associates  2012 - 2013
St. Joseph Hospital  2010 - 2011
St. Joseph Hospital  2009 - 2010
Pacific Women's Center   2008 - 2009
University of Oregon  2007 - 2008

Skills
Project Management, Green Belt, Lean Healthcare, Performance Improvement, Accountable Care, Health Care Delivery, Primary Health Care, Microsoft Excel, Data Analysis, Root Cause Problem..., Healthcare, Market Research, Process Improvement, EMR, Leadership

Education
Boston University   2011 — 2013
Master of Business Administration (MBA), Master of Information Systems (MSIS), Health Sector Management

University of Oregon   2004 — 2008
Bachelor of Science, General Science and Chemistry

Experience
CCIM Institute  March 2008 - Present
American College of Healthcare Executives   November 2000 - February 2008
DePaul University  September 1999 - September 2000

Skills
Training Documentation, Relational Databases, Data Analysis, Leadership, Nonprofits, Budgets, Strategic Planning, Project Management, Public Speaking, Management, Business Analysis, Analysis, Program Management, Marketing, Process Improvement, Documentations, Databases, Email Marketing, Customer Service, Healthcare Information..., Business Process

Education
Northwestern University   2014 — 2017
Master's Degree, Predictive Analytics

DePaul University   2000 — 2005
Masters in Public Service, Public Admin Concentration

DePaul University   1995 — 1999
BA, History

Experience
Rush University College of Nursing  November 2014 - Present
Rush University College of Nursing  May 2014 - Present
CommunityHealth  November 2013 - November 2014
Northwestern Memorial Hospital  December 2012 - December 2013
Rush University College of Nursing  January 2011 - August 2012
American College of Healthcare Executives   January 2008 - July 2009
Dept of Geography, University of WI-Madison   August 2001 - December 2006
North American Spine Society  April 1995 - July 2001

Skills
Research, Curriculum Development, Non-profits, Writing, Teaching, Public Speaking, Health, Editing, Healthcare, Event Management, Program Development, Hospitals, Public Health, Treatment, Staff Development

Education
Rush University College of Nursing   2011 — 2012
MSN, Nursing

Dominican University   2009 — 2010
Post bacc certificate, Pre-medical/nursing

University of Wisconsin-Madison   2001 — 2003
MS, Geography/Urban studies

Marquette University   1989 — 1993
BA, Philosophy

Experience
American College of Healthcare Executives   March 2015 - Present
IASIS Healthcare  October 2011 - Present
Corpus Chirsti Medical Center   October 2009 - October 2011
Alaska Regional Hospital  November 1999 - September 2009
Alaska Regional Hospital  May 1997 - November 1999
St. Luke's Behavioral Health   1993 - 1996
Charter Hospital of East Valley   1991 - 1993

Skills
Strategic Planning, Leadership Development, Team Building, Operations Management, Capital Budgeting, Board Relations, Community Development, Healthcare Management, Physician Relations, Healthcare, Hospitals, Managed Care, Healthcare Consulting, Customer Engagement, EHR, Clinical Research, Physicians

Education
University of Phoenix   1985 — 1987
MBA

Brigham Young University   1975 — 1983
BS, Medical Technology

Experience
Katherine Shaw Bethea Hospital  March 1989 - Present
University of St. Francis  1998 - Present
American College of Healthcare Executives   March 2010 - April 2013
Golden Valley Memorial Hospital  1986 - 1989

Skills
Strategic Planning, Team Building, Healthcare Management, Hospitals, Healthcare, Leadership, Marketing, Leadership Development, Program Development, Non-profits, Public Speaking, Project Management, Coaching, Teaching, Performance Improvement, Public Health, Medicaid, Budgets, Healthcare Consulting, Policy, Public Relations, Nonprofits, Grant Writing, Organizational..., Social Media, Community Outreach, Patient Safety, Healthcare Industry, Physician Relations, Microsoft Word, Change Management, EMR, Practice Management, Volunteer Management, Training, Staff Development, Recruiting, Physicians, Administration, Management, EHR, Microsoft Office, HIPAA, Quality Improvement, Program Management, Nursing, Acute Care, Higher Education, Employee Relations, Managed Care

Education
University of St. Francis   1994 — 1997
MHA, Health Care Administration

Eastern Illinois University   1980 — 1984
BS, Health Education

Experience
Fairview Health Services  November 2013 - Present
University of Colorado Health  2012 - November 2013
American College of Healthcare Executives   March 2011 - March 2012
Poudre Valley Health System  September 1996 - January 2012
St. Francis Hospital and Health System   March 1994 - September 1996

Education
University of Colorado Denver   1992 — 2000
Ph.D., Public Policy

Brigham Young University   1984 — 1986
MHA, Health Administration

Brigham Young University   1978 — 1984
BS, Economics

Experience
Marquis Companies  November 2014 - Present
Marquis Companies  March 2014 - November 2014
American College of Healthcare Executives   May 2013 - May 2014
Oregon State University  September 2009 - March 2014
OHCA 2013 Annual Convention   September 2013 - September 2013
Marquis Companies  June 2013 - September 2013
Applebee's  December 2010 - June 2013
Oregon State University  September 2008 - June 2010
Boys and Girls Clubs of America  June 2008 - September 2008

Skills
Microsoft Office, Microsoft Word, PowerPoint, Microsoft Excel, Public Speaking, Customer Service, Research, Social Media, Teamwork, Fitness, Nutrition, Cpr Certified, CPR, AED, and First Aid..., Healthcare, Facebook, Social Networking, EMR

Education
Oregon State University   2008 — 2014
Health Care Administration and Policy, Senior

Chemeketa Community College   2010 — 2012
General Education

North Valley High School   2004 — 2008
General Education

Experience
Houlihan Lokey  February 2014 - Present
Waltzing Mechanics  March 2011 - April 2014
American College of Healthcare Executives   November 2010 - February 2014
Greenhouse Theater Center  January 2011 - April 2012
Hubris Productions   2008 - 2012
Chicago Climate Exchange  November 2007 - August 2010
Arts and Artisans   July 2007 - December 2007
Hot Topic  August 2005 - June 2007
Concordia University  October 2006 - May 2007
Life Uniform  May 2002 - November 2004

Skills
Microsoft Office, Customer Relations, Customer Service, Excel, Inventory Management, Stage Management, Production Management, Organization, Microsoft Access, PowerPoint, Customer Satisfaction, Process Scheduler, Microsoft Excel, Research, Social Media, Outlook, Recruiting, Marketing, Sales, Retail, Event Planning

Education
Central Michigan University   2001 — 2006
B.S, Theatre and Interpretation; Design Technology

Experience
Tenet Healthcare  September 2014 - Present
American College of Healthcare Executives   October 2011 - Present
Sutter Health  November 2012 - September 2014
Kaiser Permanente  June 2009 - October 2012
Kaiser Permanente  April 2005 - June 2009
Adventist Health  January 2002 - April 2005
Site of Care Systems   1999 - 2002
Sutter Health  December 1994 - January 1999
Sutter Health  November 1989 - December 1994
Kaiser Permanente  January 1988 - December 1989

Skills
NICU, Nursing, Hospitals, Healthcare Management, Healthcare, EMR, Healthcare Information..., Inpatient, Patient Safety, EHR, Epic Systems, Healthcare Consulting, Utilization Management, Clinical Research, Critical Care, Managed Care, Informatics, Physician Relations, BLS, Ambulatory, HIPAA, Quality Improvement, Disease Management, Cerner, Pediatrics, Ambulatory Care, Revenue Cycle, Cpr Certified, Medicare, JCAHO, Process Improvement, Healthcare Industry, Medical Terminology, Leadership, CPOE, Acute Care, Health, Health Information..., Patient Education, Nursing Management, Wound Care, Management, Software Documentation, Patient Advocacy, Medicaid, Home Care, Medical/Surgical, Medical-Surgical

Education
Trident University International   2011 — 2015
Masters, Business Administration, Strategic Leadership

California State University-Sacramento   1992 — 1995
Bachelor of Science, Nursing

Solano Community College   1985 — 1989
Associate of Science, Nursing

Napa Valley College   1984 — 1985
Certificate, Vocational Nursing

Experience
publishing services by Joyce Dunne   January 2007 - Present
American College of Healthcare Executives   August 2012 - 2015
American College of Healthcare Executives   June 2005 - February 2007
Health Administration Press  July 2000 - June 2005
ProQuest  September 1993 - July 2000
Mineralogical Society of America   June 1990 - July 1992
Edwards Brothers  November 1985 - June 1990

Skills
Publishing, Proofreading, Editorial, Publications, Editing, Books, Copy Editing, Writing, Magazines, Newsletters, Publications Management, Academic Publishing, Content Development, Online Publishing, Content Strategy, Content Management, Developmental editing

Education
DePaul University   2002 — 2006
Coursework toward Master of Arts, Writing, professional writing concentration

Eastern Michigan University   1981 — 1985
Bachelor of Science, English Language and Literature

Experience
Sodexo Senior Living  October 2013 - Present
Peak Vista Community Health Centers  August 2015 - Present
ElectroLearn   April 2014 - Present
Vantage Financial Solutions   November 2011 - March 2014
4th-Hurdle   June 2012 - February 2014
Aramark Healthcare Technologies  February 2011 - October 2012
Vantage Risk Management, LLC   July 2010 - December 2011
GE Healthcare  November 2004 - January 2011
American College of Healthcare Executives   2006 - 2008
TechCapital Group   July 2004 - December 2006

Skills
Leadership, Strategic Planning, Process Improvement, Management, Cross-functional Team..., Team Building, Change Management, Business Development, Healthcare, Consulting

Education
Brown University   1979 — 1983
Bachelor of Science (B.Sc.)

Experience
Sound Physicians  August 2015 - Present
COPE Health Solutions  November 2014 - Present
University of Washington  September 2014 - Present
University of Washington Tacoma  September 2014 - Present
American College of Healthcare Executives   March 2015 - March 2015
UW Finance and Administration   October 2013 - August 2014
Cascadia Community College  August 2012 - June 2013

Skills
Public Speaking, Microsoft Office, PowerPoint, Event Planning, Social Media, Customer Service, Community Outreach, Microsoft Word, Leadership, Research, Program Development

Education
University of Washington   2013 — 2015
Bachelor of Arts (BA), Health/Health Care Administration/Management

Cascadia Community College   2011 — 2013
Associate of Arts (A.A.)

Experience
Academy of General Dentistry  March 2015 - Present
American Academy of Otolaryngology - Head and Neck Surgery  June 2013 - March 2015
ASIS International  November 2010 - June 2013
ARMA International  March 2006 - March 2010
American College of Healthcare Executives   April 2000 - March 2006
American Dental Association  December 1996 - April 2000
American Dental Association  December 1994 - December 1996

Skills
Strategic Planning, Association Management, Leadership Development, Budget, Project Management, Training, Policy, Public Speaking, Governance, Volunteer Management, Event Planning, Event Management, Team Building, Marketing, Business Development, Budgets, Leadership, Nonprofits, Management, Strategy

Education
Iowa State University - College of Business
Bachelor of Science (BS), Business, Marketing, Economics

DePaul University
Master of Science (MS), in progress, Nonprofit Management/Public Service

Experience
Canal Winchester Schools  August 2014 - Present
Kessler Heating & Cooling   October 2001 - August 2014
Moorehead Design  May 2000 - October 2001
American College of Healthcare Executives   August 1998 - May 2000

Skills
Project Management, Budgets, Customer Service, Graphics, Process Scheduler, Photoshop, Sales, Inventory Management, Creative Direction, Process Improvement, Public Relations, Web Design

Education
Ashland University   2009 — 2014
PreK-12 Art Education Certification, Art Teacher Education

Ohio University   1994 — 1998
Bachelor of Fine Arts (BFA), Graphic Design

Experience
WA State Department of Health  July 2004 - Present
Washington State Healthcare Executives Forum   1997 - Present
American College of Healthcare Executives   March 2004 - March 2007
Puget Sound Healthcare Executive Forum   2001 - 2003
Good Samaritan Community Healthcare   1991 - 2003
Kaiser Permanente  1989 - 1991

Skills
Healthcare Information..., Plannning

Education
Duke University - The Fuqua School of Business   1986 — 1988
MHA, Healthcare Administration

Washington State University   1972 — 1977
Bachelors, Pharmacy

Experience
First Baptist Church of Lansing   November 2012 - October 2014
UPS Supply Chain Solutions  July 2005 - November 2011
American College of Healthcare Executives   February 2004 - March 2005
International Engineering Consortium  March 1998 - October 2003

Skills
Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, Marketing, Autocad Civil 3D, Revit Architecture, Autocad Mechanical, Photoshop, Wordpress, Inventor, Management, Social Networking, Strategic Planning, WordPress, Time Management, AutoCAD Civil 3D, Logistics, Autodesk Inventor, Budgets, AutoCAD, Revit, Financial Analysis, Team Building, New Business Development, Leadership, AutoCAD Mechanical, Process Improvement, Coaching, Sketching, Supply Chain Management, Sales

Education
ITT Technical-Institute, Orland Park, IL   2012 — 2014
Associate's degree, CAD/CADD Drafting and/or Design Technology/Technician

Chicago State University   1976 — 1981
Bachelor's degree, Business Administration

Experience
American College of Healthcare Executives   February 2000 - Present
Prairie State College  September 2001 - December 2002
Provena Health  1998 - 2000
International Engineering Consortium / Professional Education International   1995 - 1997
YMCA of the USA  1989 - 1996
Sears, Roebuck and Co.   1986 - 1989

Skills
Windows, Management, Budgets, VMware, Microsoft Exchange, Cisco Technologies, Networking, Troubleshooting, System Administration, Linux, Databases, IT Management, Technical Support, Visio, Windows Server, Project Management, Program Management, Strategic Planning, Security, Leadership, Process Improvement, Infrastructure

Education
Elmhurst College   2006 — 2009
MS, Computer Network Systems

Saint Xavier University   1989 — 1994
Bachelor of Arts, Mass Communications

Experience
City of Ann Arbor  March 2013 - Present
Joliet Junior College  July 2007 - March 2013
Heitman  May 2006 - July 2007
American College of Healthcare Executives   November 2005 - May 2006
Norvax  June 2005 - August 2005

Skills
Web Development, IIS, SharePoint, HTML 5, JavaScript, Microsoft Office, SQL, Apache, Microsoft SQL Server, CSS, Web Design, Visual Studio, XML, PHP, Web Applications, jQuery, Project Management, WordPress, HTML, Databases, Web Services, System Administration, C#, Usability, Accessibility, Photoshop, Windows 7, Windows Server, XHTML, Visio, ASP.NET, SQL Server 2000-2008, Windows Server 2008, Team Leadership, VB.NET, Mentoring, Flash, CSS3, Server Administration, Server Architecture, Mobile Design, Database Design, Tomcat, XSLT, XPath, Business Objects, OnBase

Education
DePaul University   2002 — 2006
Bachelor's of Science, E-Commerce

Experience
PwC  September 2004 - Present
Ernst & Young  June 1999 - September 2004
American College of Healthcare Executives   March 1996 - June 1999

Education
Quinlan School of Business, Loyola University Chicago   1997 — 1999
MBA, Business

Bradley University   1992 — 1995
BA, English

Carlinville High School   1988 — 1991

Experience
Madison Metropolitan School District  September 2014 - Present
Families and Schools Together, Inc. (FAST)   November 2013 - Present
The Moxie Exchange Movement   March 2014 - October 2014
The Rainbow Project   January 2014 - October 2014
Urban League of Greater Madison  February 2013 - August 2014
Edgewood Campus School   November 2009 - May 2014
American College of Healthcare Executives   April 2011 - December 2013
Malcom Baldrige Performance Excellence Program   April 2010 - December 2013
St. Mary's Hospital   June 1997 - February 2013

Skills
Interpersonal, Process Improvement, Project Management, Diversity and Inclusion, Employee Engagement, Policy Writing, Talent Acquistion, Customer Relations, Team Building, Leadership, Coaching for High..., Quality Assurance, Budgeting, Program Management, Leadership Development, Facilities Management, Staff Development, Healthcare, Customer Service, Team Leadership, Talent Management, Strategy, Nonprofits, Budgets, Training, Healthcare Management, Strategic Planning, Community Outreach, Organizational..., Coaching, Talent Acquisition, Policy, Fundraising, Organizational..., Program Development, Workshop Facilitation

Education
University of Wisconsin-Madison - School of Business   2004 — 2006
Executive MBA, Management

Concordia University
BA, Management and Communication

Experience
American College of Healthcare Executives   June 2013 - Present
American Hospital Association  July 2008 - Present
American Hospital Association  October 2000 - August 2008
US Department of Health and Human Services  February 1998 - September 2000
US Department of Health & Human Services  1997 - 1998
Mercy Hospital Medical Center  1989 - 1997

Skills
Strategy Development, Business Strategy, Governance, Non-profits, health poli, Hospitals, Strategy, Negotiation, Health, Program Management, Healthcare, Leadership, Leadership Development, Policy, Strategic Partnerships, Public Relations, Management, Risk Management, Marketing, Human Resources, Staff Development

Education
Des Moines University   1992 — 1995
MSc, Healthcare Administration

University of Iowa   1983 — 1986
BA, Political Science

Experience
HIMSS Analytics  July 2015 - Present
American College of Healthcare Executives   May 2009 - Present
HIMSS  August 2010 - July 2015
Pfeiffer University  August 2010 - May 2012
Evolvent  July 2007 - July 2010
HIMSS  July 2007 - July 2010
HIMSS Colorado Chapter   January 2008 - April 2009
USAF Academy Hospital (10th Medical Group)   July 2004 - July 2007
US Air Force Medical Information Services Working Group (MISWG)   2006 - 2007
US Air Force Medical Information Services Working Group   2005 - 2006

Skills
Healthcare, Healthcare Management, Program Management, Project Management, Budgets, Networking, Information Security, Informatics, Healthcare Information..., EMR, Leadership, Physicians, HIPAA, Patient Safety, Management, Change Management, EHR, Hospitals, Practice Management, Program Development, Healthcare Consulting, Process Improvement, Strategy, HL7, Integration, Healthcare Industry, IT Strategy, Information Technology, Policy, Health Information..., Vendor Management, Consulting, Business Strategy, CPOE, Epic Systems, Revenue Cycle, PACS, Performance Improvement, Cerner, Managed Care, Software Documentation, Quality Improvement, Health Policy, Public Health, Software Implementation, Inpatient, Medicine, Radiology, Medicare

Education
American Public University System   2012 — 2013
Graduate Certificate, Nonprofit Management

Central Michigan University   1994 — 1996
MSA, Health Services Administration

West Texas A&M University   1990 — 1992
BS, Computer Science

Community College of the Air Force   1986 — 1990
AAS, Allied Health Sciences

Experience
Concordia University Chicago  August 2013 - Present
American College of Healthcare Executives   May 2005 - August 2013
DeVry University  September 1998 - May 2005
La Grange Memorial Hospital  1994 - 1998

Skills
Leadership Development, Organizational..., Employee Relations, Performance Management, Organizational..., Talent Management, Employee Benefits, Employee Engagement, Succession Planning, Onboarding, Staff Development, Career Counseling, Benefits Administration, Executive Coaching, HRIS, Talent Acquisition, Deferred Compensation, Career Development, HR Policies, Recruiting, Employee Training, Human Resources, Workforce Planning, Performance Improvement, Policy, New Hire Orientations, Applicant Tracking..., FMLA, Conflict Resolution, Personnel Management, Coaching, Healthcare, Leadership, Training, Interviews, Resume Writing, Compensation & Benefit, College Recruiting, Labor Relations, Workshop Facilitation, Culture Change, Job Descriptions, Organizational Design, Employee Handbooks, SPHR, Affirmative Action, Job Analysis, HR Consulting, Employee Recognition, Strategic HR

Education
Keller Graduate School of Management of DeVry University   2003 — 2006
MHRM, Human Resources Management

DePaul University - Charles H. Kellstadt Graduate School of Business   1977 — 1981
MBA, Operations Analysys

Loyola University of Chicago
BBA

Experience
Society of Academic Emergency Medicine   January 2015 - Present
ICMAD  September 2008 - December 2014
BJBE   2008 - June 2014
Avenue M Group, LLC  July 2010 - April 2012
American College of Healthcare Executives   May 2005 - August 2008
Academy of General Dentistry  January 1998 - May 2005
The Access Group  March 1997 - December 1997
Practice Development Institute   March 1993 - February 1997

Skills
Social Media, Event Planning, Marketing Communications, Copywriting, Editing, Non-profits, Public Relations, Newsletters, Strategic Planning, Media Relations, Strategic Communications, Marketing, Marketing Strategy, Web Content, Writing, Publishing

Education
DePaul University   1993 — 1996
MA, Writing

University of Illinois at Chicago   1988 — 1991
BA, English

Stevenson high school

Experience
Defense Health Agency  January 2010 - Present
Colorado Federal Executive Board   December 2013 - Present
Colorado Association of Healthcare Executives   January 2007 - Present
Webster University  March 2013 - Present
Epilepsy Foundation of Colorado   July 2012 - Present
American College of Healthcare Executives   March 2012 - March 2015
VA Eastern Colorado Healthcare System  September 2008 - January 2010
Express Scripts  May 2008 - September 2008
TRICARE Management Activity  February 2006 - May 2008
Naval Hospital Oak Harbor  July 2005 - February 2006

Skills
Managed Care, Medicaid, Healthcare, Healthcare Management, Healthcare Information..., HIPAA, Program Management, Medicare, Government, Strategic Planning, Policy, Process Improvement, Cross-functional Team..., Leadership, Data Analysis, Contract Management, Team Building, Program Development, Military, Analysis, Hospitals, Training, Community Outreach, Stakeholder Engagement

Education
Naval Postgraduate School   1999 — 2001
M.S. Management, Manpower Systems Analysis

Chapman University   1991 — 1995
Masters of Health Administration

Southern Illinois University, Carbondale   1986 — 1989
B.S. Healthcare Management

Defense Acquisition University
Level III Program Management Certification, Government Acquisitions, Member, Defense Acquisition Corps

Northwestern University - Kellogg School of Management   2010 — 2011
Certified Health Insurance Executive (CHIE), America's Health Insurance Plans (AHIP) Executive Leadership Program

The Graduate School   2010 — 2011
Senior Executive Service (SES) Executive Leadership Program

Georgetown University   2001 — 2003
Certificate in Legislative Affairs Program

Naval War College   2000 — 2003
Joint Professional Military Education (JPME)

Experience
National Sporting Goods Association  March 2010 - March 2013
The Sanford Organization  April 2001 - March 2010
American College of Occupational & Environmental Medicine  April 1998 - March 2001
SmithBucklin  1996 - 1998
American College of Healthcare Executives   November 1981 - July 1995
Chunowitz, Teitelbaum & Mandel, Ltd.   1975 - 1977
Chunowitz, Teitelbaum & Mandel, Ltd.   1975 - 1977

Skills
Association Management, Non-profits, Budgets, Strategic Planning, Public Relations, Board Governance, Marketing Communications, Event Management, Team Building, Event Planning, Fundraising, Nonprofits, Executive Management, Program Development, Leadership Development, Volunteer Management, Social Media, Leadership, Marketing

Education
DePaul University   1972 — 1976
BS In Accounting

Western Michigan University   1966 — 1968
Music

Experience
American College of Healthcare Executives   March 2010 - Present
U.S. National Commission for UNESCO   2008 - Present
San Diego County Sheriff's Department  2002 - Present
Scripps  1999 - Present
University of Southern California Price School of Public Policy  1990 - Present

Skills
Healthcare Management, Budgets, Clinical Research, CEOs, Customer Service, Disaster Medicine, EHR, EMR, Emergency Management, Executive Management, Fundraising, Grant Writing, HIPAA, Healthcare, Healthcare Consulting, Healthcare Information..., Hospitals, Informatics, Leadership, Leadership Development, Managed Care, Medicaid, Medicare, Nonprofits, Nursing, Operations Management, Organizational..., Organizational..., Patient Safety, Performance Improvement, Physician Relations, Physicians, Policy, Process Improvement, Program Management, Public Health, Public Speaking, Quality Improvement, Quality Management, Rescue, Revenue Cycle, Strategic Planning, System Administration, Team Building, Training, Visionary Thinking, Disaster Response

Education
University of Southern California   1984 — 1986
MPA, Healthcare Administration

California State University-Los Angeles   1973 — 1976
BA, Political Science/Public Administration

Experience
Healthcare Consulting Services   September 2012 - Present
American College of Healthcare Executives   March 2010 - Present
Honor Flight Southland   January 2014 - April 2015
Hospital Association of Southern California  January 2012 - April 2015
Applied Medical  January 2011 - August 2012
Applied Medical  August 2008 - January 2011
Kinetic Concepts, Inc. (KCI)   2006 - 2008
Medline Industries  1983 - 2006

Skills
Medical Devices, Healthcare, Hospitals, Surgery, Orthopedic, Sales Operations, Leadership, Strategic Planning, Contract Negotiation, Sales Management, Team Building, Disposables, Sales, Competitive Analysis, New Business Development, Urology, Selling, Account Management, Healthcare Consulting, Process Improvement, Customer Service, Market Development, Purchasing, Forecasting, Negotiation, Key Account Management, Contract Management, Budgets, Coaching, Start-ups, Product Development, Business Planning, Public Speaking, Inventory Management, PowerPoint, Supply Chain Management, Team Leadership, Product Management, Microsoft Office, Marketing Strategy, Business Strategy, Microsoft Excel, P&L Management, Patient Advocacy, Contract Negotiations, Excel, Consultative Selling, Nonprofits, Veterans, Finance

Education
California State University-Sacramento
B.A., Biological Sciences major, Psychology minor

Management Research Institute
Masters Certificate, Sales Management

Experience
Thornton Tomasetti  July 2013 - Present
Thornton Tomasetti  2007 - Present
Thornton Tomasetti  June 2005 - June 2007
Thornton Tomasetti  December 2003 - June 2005
M+W Zander  2000 - November 2003
Perkins+Will  1997 - 2000
American College of Healthcare Executives   1997 - 1997
American College of Healthcare Executives   1996 - 1997
Mesirow Financial  1994 - 1995
Mesirow Financial  1991 - 1994

Skills
Marketing Communications, LEED AP, Marketing Strategy, Proposal Writing, Adobe Creative Suite, Market Research, Submittals, Marketing, Copywriting, Business Development, Email Marketing, Event Planning, InDesign, Direct Marketing

Education
DePaul University
Bachelor of Science, Marketing

Experience
Regional Health  February 2015 - Present
Rapid City Regional Hospital  July 2013 - February 2015
Sanford Health-Fargo   November 2009 - August 2013
American College of Healthcare Executives   2000 - 2012
American College of Healthcare Executives   2009 - 2011
Regional Health  2004 - 2008
Gordon Memorial Health System   March 2003 - March 2004

Skills
Physician Relations, Healthcare, Healthcare Management, Healthcare Information..., Hospitals, Leadership Development, Clinical Research, Physicians, Nonprofits, Human Resources, Strategic Planning, Medical Billing, Change Management, EMR, Training, Leadership, Performance Improvement, EHR, Quality Improvement, Revenue Cycle, HIPAA, Informatics, Medicaid, Healthcare Industry, Managed Care, Medicare, Healthcare Consulting, Epic Systems, Patient Safety, Public Health, Nursing, Health Policy, Medicine, Staff Development

Education
University of Minnesota - Carlson School of Management   1998 — 2000
MHA, Healthcare Admin

Case Western Reserve University   1996 — 1997
MA, BioMedical Ethics

The University of North Dakota   1992 — 1995
BA

Experience
NorthShore University HealthSystem  September 2012 - Present
American College of Healthcare Executives   December 2014 - Present
NorthShore University HealthSystem  April 2010 - September 2012
Robert H. Smith Center for Health Information Decision Systems   April 2009 - April 2010
Laborers International Union of North America  August 2006 - April 2010
CGI-AMS  July 2004 - July 2006

Skills
SQL, Data Analysis, Business Intelligence, Business Analysis, Data Mining, Microsoft SQL Server, Business Objects, Statistics, Data Warehousing, ETL, Cognos, Visio, SDLC, Healthcare, Analysis, Oracle, Project Management, Access, SAS, PL/SQL

Education
University of Maryland - Robert H. Smith School of Business   2007 — 2009
MBA, Information Systems

Carnegie Mellon University   2000 — 2004
B.S., Information Systems

Experience
Bon Secours Health System  December 2014 - Present
Bon Secours Health System  November 2013 - Present
Rusk Rehabilitation Center  August 2012 - January 2013
Boone Co. Hospital  March 2012 - August 2012
American College of Healthcare Executives   2011 - 2012
Intermountain Healthcare  May 2008 - August 2011

Skills
Healthcare Management, Healthcare, Hospitals, Healthcare Information..., Microsoft Office, PowerPoint, Microsoft Excel, Public Speaking, Quality Improvement, Microsoft Word, Customer Service, Emergency Management, Data Analysis, EHR, Leadership, Social Media, Training, Project Management, Management

Education
University of Missouri-Columbia School of Medicine   2011 — 2013
MHA, Hospital and Health Care Facilities Administration/Management

Brigham Young University   2006 — 2010
B.S., Exercise Science

Experience
Joint Commission Resources  March 2012 - Present
American College of Healthcare Executives   August 1981 - May 2010
American College of Healthcare Executives   1998 - 1999
American College of Healthcare Executives   1997 - 1998

Education
Elmhurst College   2000 — 2005
BA, Business Management/Information Technology

Experience
Cleveland Clinic  August 2011 - Present
American College of Healthcare Executives   2011 - Present
RE/MAX  March 2005 - Present
Premier Office Technologies   April 2001 - April 2010
Cleveland Clinic  November 1991 - September 2000

Education
Cleveland State University

Experience
American College of Surgeons  June 2014 - Present
American College of Healthcare Executives   October 2012 - June 2014
Arthroscopy Association of North America  December 2011 - October 2012
Arthroscopy Association of North America  July 2006 - December 2011

Skills
Public Speaking, Fundraising, Non-profits, Volunteer Management, Program Development, Community Outreach, Grant Writing, Event Planning, Event Management, Strategic Planning, Research, Microsoft Office, Program Evaluation, Marketing, Training, Nonprofits, Teaching, Higher Education, Public Health, Clinical Research, Leadership, Healthcare, Editing, Program Management

Education
DePaul University - Charles H. Kellstadt Graduate School of Business   2014 — 2016
Master of Business Administration (M.B.A.)

University of Illinois at Urbana-Champaign   2002 — 2006
BS, Community Health

Experience
Children's Hospital Los Angeles (CHLA)   March 2014 - Present
Kaiser Permanente  March 2012 - Present
American College of Healthcare Executives   January 2013 - Present
Children's Hospital Los Angeles (CHLA)   April 2013 - March 2014
University of Southern California  July 2008 - October 2009

Skills
Healthcare, EHR, Leadership Development, Informatics, HIPAA, Administration, Accounting, Time Management, Physicians, Team Leadership, Healthcare Management, Healthcare Consulting, Public Speaking, Process Improvement, Prospect Development, Prospect Research, Strategic Planning, Healthcare Industry

Education
University of La Verne
Master of Healthcare Administration, Health/Health Care Administration/Management

California State University-Northridge
Bachelor of Science, Health/Health Care Administration/Management

Francisco Bravo Medical Magnet High School

Experience
American College of Healthcare Executives   May 2010 - October 2013

Skills
Healthcare Management, Process Improvement, Leadership, Team Building, Hospitals, Leadership Development, Data Analysis, Public Speaking, Policy, Program Development, Program Management, Nonprofits, Training, Strategic Planning, Healthcare

Education
DePaul University   2012 — 2016