American Consumer Credit Counseling
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American Consumer Credit Counseling Employees
Tenancy Preservation Program May 2014 - Present
Western New England Housing Clinic August 2013 - May 2014
Western New England University August 2011 - May 2014
Summit Educational Group July 2006 - May 2011
American Consumer Credit Counseling July 2008 - April 2011
Algonquin Club January 2005 - July 2006
Hotel Commonwealth September 2003 - January 2005
American Red Cross June 2002 - September 2003
Comfort Inn and Suites July 2000 - May 2002
Skills
Email Marketing, Marketing, Newsletters, Marketing Communications, Editing, Strategy, Management, Press Releases, Event Management, Market Research, Nonprofits, Recruiting, Strategic Planning, Budgets, Project Management, Non-profits, Customer Service, Community Outreach, Fundraising, Event Planning, Microsoft Office, Research, Public Speaking, Legal Research, Legal Writing, PowerPoint, Leadership, Program Development
Education
Western New England College School of Law
Doctor of Law (J.D.)
State University of New York at Albany 1999 — 2002
Bachelor of Arts, Political Science
C&W Services May 2015 - Present
Jack Morton Worldwide April 2014 - May 2015
Genuine Interactive December 2012 - May 2015
Advanced Practice Strategies (APS) February 2012 - December 2012
Axeda Corporation October 2010 - February 2012
APICS October 2009 - 2012
American Consumer Credit Counseling August 2009 - October 2010
Putnam Investments September 2007 - January 2008
Skills
Accounts Receivable, Account Reconciliation, QuickBooks, Financial Analysis, Accounts Payable, Accounting, Microsoft Excel, Leadership, Payroll, Salesforce.com, Budgets, Analysis, Corporate Finance, Revenue Recognition, Access, Time Management, Cash Flow, Financial Reporting, NetSuite, ADP Payroll, PeopleSoft, Cash Management, Bank Reconciliation, Forecasting, Internal Controls, Variance Analysis, Strategic Financial..., US GAAP, GAAP, Financial Accounting, ERP, Great Plains Software, Paychex, Fixed Assets, General Ledger, Quicken, Software Implementation, Royalties, Hyperion Planning, Month End Close, Monthly Reporting, Budget Tracking, Budget Preparation, Workamajig, SAP ERP, PID, JD Edwards, Insight Reporting, Concur, Financial Planning
Education
Syracuse University - Martin J. Whitman School of Management
Master of Business Administration (M.B.A.), Accounting and Finance
University of Massachusetts at Lowell 2005 — 2009
Bachelors of Science, Business Administration : Finance and Management Information Systems
Woburn high school 2001 — 2005
American Consumer Credit Counseling September 2015 - Present
American Consumer Credit Counseling July 2008 - Present
Albie DiBenedetto Photography January 2008 - Present
MJB Property Management September 2007 - June 2008
OurStage April 2007 - September 2007
Blink Music February 2006 - July 2006
Lawyers Weekly January 2005 - June 2005
Skills
Email Marketing, Adobe Creative Suite, Blogging, Advertising, Social Media, Illustrator, Graphic Design, Photography, Marketing, Copywriting, Digital Marketing, Google Analytics, iContact, Marketing Copy, HubSpot, Marketing Automation, Basic HTML
Education
The New England Institute of Art 2008 — 2008
Digital Graphic Design Certificate
Northeastern University 2001 — 2006
Bachelors, Marketing, Art
General Assembly 2015 — 2015
HTML and CSS
Commonwealth Financial Network August 2014 - Present
BBN Technologies December 2013 - Present
Pearson Learning Solutions September 2012 - August 2013
American Consumer Credit Counseling March 2007 - September 2012
Putnam Investments May 2006 - February 2007
Skills
WordPress, SEO, Google Analytics, CSS, Blogging, jQuery, PHP, Web Development, Web Design, Social Media, InDesign, Content Management, XHTML, Web Analytics, Graphic Design, Newsletters, Editing, Apache, Databases, Layout
Education
Clark University Computer Career Institute
Hampshire College 1989 — 1993
Communications
Clark University Computer Career Institute
American Consumer Credit Counseling October 2009 - Present
zepires inc January 2004 - October 2011
Northboro Frame and photo 2004 - 2011
Evergreen Investments 2000 - 2004
Skills
Business Strategy, Marketing, Sales, Vendor Management, Project Management, Budgets, Event Planning, Financial Analysis, Inventory Management, Microsoft Office, Microsoft Word, Microsoft Excel, Customer Satisfaction, Leadership, Training, Team Building, Finance, Small Business, Project Planning, Business Planning, Team Leadership, New Business Development, Public Relations, Sales Management
Education
Rhode Island College 1987 — 1990
Industrial Technology/Technician
Community College of Rhode Island 1984 — 1986
Associate's degree, Business Administration and Management, General, 3.0
Community College of Rhode Island
Associate's degree, Business Administration and Management, General
Smart Lawn September 2015 - Present
Noon Turf Care March 2008 - September 2015
Northeast Courier Inc. 2003 - 2008
American Consumer Credit Counseling 2001 - 2003
MBNA Bank 1997 - 2001
Skills
Customer Service..., Customer Service, Call Center Development, Complaint Management, Customer Service..., Call Center, Order Processing, Customer Service..., Customer Experience, Customer Satisfaction, Field Service, Microsoft Office, Workforce Management, Contact Centers, Microsoft Excel, Call Centers, Team Building, Operations Management, Small Business, Sales, Customer Retention, Account Management, Contract Negotiation, New Business Development, Sales Management, Strategic Planning
Education
Cape Cod Community College
Disney University 1992 — 1992
Mousters of Business, Customer Service Management, 4.0
American Consumer Credit Counseling January 2007 - January 2015
Skills
Empower people to face..., Respond quickly to fast..., Analyze personal credit..., Customer Service, Personal Finance, Leadership, Access, Outlook, Time Management, Microsoft Excel, Microsoft Office, Training, PowerPoint, Microsoft Word, Event Planning
Education
Keene State College 2001 — 2005
Bachelor's degree, Clinical-Counseling Pyschology
Experienced Online Marketing Entreprenuer February 2015 - Present
MedCerts - Online Education December 2012 - February 2015
EquipmentEngine Financial Services Company, LLC August 2010 - December 2012
Hoveround Corp. (DME Equipment) July 2008 - August 2010
Helium, Inc. August 2006 - July 2008
Cheapflights January 2001 - August 2006
Blue Dolphin Group May 1998 - January 2001
American Consumer Credit Counseling March 1995 - May 1998
Skills
Online Marketing, SEO, PPC, SEM, Web Analytics, Web Content Management, Landing Page..., Website Promotion, Organic Search, SEO copywriting, Conversion Optimization, Marketing ROI, Email Marketing, Campaign Optimization, Website Management, Keyword Analysis, Keyword Advertising, Digital Marketing, Online Advertising, Internet Research, Internet Strategy, Product Marketing, Keyword Research, Digital Strategy, Website Conversion, Search Advertising, Lead Generation, Online Lead Generation, Competitive Analysis, Market Analysis, Usability Testing, Website Monetization, Web Content, Marketing Automation, Marketo, Marketing Strategy, Content Strategy, HTML, Email Marketing Software, CSS, PPC Bid Management, Search Analysis, Content Development, Content Writing, Content Marketing, hubspot, Inbound Lead Generation, Customer Acquisition..., Webmaster Services, Web Marketing
Education
University of Massachusetts, Amherst
BA, Business
LabCorp Clinical Trials June 2013 - Present
Staples November 2009 - June 2013
American Consumer Credit Counseling May 2003 - November 2008
Fidelity Investments September 2002 - February 2003
Walt Disney World August 2001 - January 2002
Skills
Employee Relations, Employee Benefits, Human Resources, Payroll, PeopleSoft, Customer Service, Policy, Leadership, HR Consulting, Onboarding, Interviews, Benefits Administration, Succession Planning, Applicant Tracking..., Management, Talent Acquisition, New Hire Orientations, HR Policies, Process Improvement, Workforce Planning, FMLA, EV5, ADP Payroll, Training, I-9 Compliance, Exit Interviews, Cognos, Tuition, Ceridian Payroll System, FrontRange, Scheduling candidate...
Education
Becker College 1996 — 2001
Psychology
Milford High School 1992 — 1996
American Consumer Credit Counseling September 2014 - Present
NeighborWorks Rochester September 2012 - August 2014
ReHouse September 2012 - August 2013
Youth Employment Service- Ithaca Youth Bureau May 2012 - August 2012
Ithaca Youth Bureau June 2010 - August 2011
City Year Greater Philadelphia September 2009 - June 2010
Syracuse University September 2005 - August 2009
Red House Arts Center September 2008 - April 2009
Pocono Playhouse June 2007 - August 2007
Skills
Editing, Non-profits, Promotions, Newsletters, Event Planning, Nonprofits, Video Production, Community Development, Community Organizing, Public Relations, Marketing, Social Media, Program Management, Fundraising, Volunteer Management
Education
Syracuse University 2005 — 2009
B.F.A., Film
Self-Employed January 2015 - Present
XCEL HR - ( PEO ) July 2014 - December 2014
Vital Emergency Medical Services March 2012 - June 2014
Anew Human Resources January 1998 - March 2012
Accurate Resource Group 2008 - 2010
HR Insourcing 2007 - 2010
American Consumer Credit Counseling August 1998 - December 2007
Skills
Talent Acquisition, Employee Relations, Succession Planning, Performance Management, Organizational..., Interviewing, Human Capital Management, Policy, Change Management, Coaching, Workforce Planning, Compensation, Talent Management, HR Strategy, Employee Handbooks, Recruitment/Retention, Employee Engagement, Strategic Planning, Employment Law, HR Policies, Onboarding, Customer Relations, Benefits Administration, HR Consulting, Benefits, Organizational Design, Job Descriptions, Business Strategy, Start-ups, Problem Solving, Supervisory Skills, Leadership Development, New Hire Orientation, Payroll, Orientation, Performance Appraisal, Salary, Organizational..., Conflict Resolution, Career Development, FMLA, HRIS, Personnel Management, Deferred Compensation, Employee Benefits, New Hire Orientations, Customer Service, Training, Interviews, Employee Training
Education
Framingham State University
Master's Degree in Human Resources Managment, Human Resources Management
Nichols College
Bachelors Degree, Industrial Psychology / Human Resources
BNY Mellon July 2012 - Present
BNY Mellon August 2010 - July 2012
Marlborough Public Schools April 2010 - August 2010
Care Management International July 2009 - January 2010
American Consumer Credit Counseling December 2008 - June 2009
HiWired, Inc. March 2008 - November 2008
US Army May 2003 - May 2006
Skills
Military, Leadership, Training, Analysis, Microsoft Excel, Army, Team Building, Financial Analysis, Public Speaking, Account Management, Customer Service, Data Analysis, Government, Leadership Development, Management, Microsoft Word, Office Management, Program Management, Sales, Security Clearance, Supervisory Skills, Accounting, Command, Conflict Resolution, Time Management
Education
Assumption College 2014 — 2018
Master of Business Administration (MBA)
Massachusetts Bay Community College 2012 — 2013
Certificate, Accounting
Boston College 1999 — 2003
BA, Political Science minor in Russian/Eastern European Studies
Constant Contact April 2013 - Present
Constant Contact January 2012 - April 2013
Constant Contact February 2009 - January 2012
Constant Contact January 2008 - February 2009
Constant Contact July 2007 - January 2008
American Consumer Credit Counseling September 2006 - July 2007
Skills
SaaS, Nagios, Scrum, Linux, Salesforce.com, JBoss, SQL, PHP, Agile, Kanban, Ruby on Rails, JIRA, Confluence, Microsoft Excel, Reporting & Analysis, User Experience, Workflow Management, Employee Training, Stability Operations
Education
University of Missouri-Columbia 2001 — 2006
Bachelor of Arts (B.A.), Communication, General
Jackrabbit Design July 2015 - August 2015
Salus Capital Partners October 2014 - May 2015
American Consumer Credit Counseling January 2010 - October 2014
Market Resolve November 2008 - January 2010
The Kessler Group November 2006 - November 2008
Burke Advertising September 2005 - December 2006
Skills
Marketing, Market Planning, Adobe Creative Suite, Microsoft Office, Salesforce.com, Public Relations, Social Media, QuarkXPress, CRM, Department Budgeting, Event Planning, Trade Show Strategy, Intranet Strategy, Wordpress
Education
Saint Anselm College 2002 — 2006
Bachelor of Science, Business
Wakefield High School
HubSpot April 2015 - Present
Voya Financial September 2014 - April 2015
ING May 2010 - August 2014
American Consumer Credit Counseling December 2007 - August 2010
Morgan Memorial Goodwill Industries November 2008 - May 2010
Racepoint Group October 2007 - October 2008
Jamaica Plain Neighborhood Development Association (JPNDC) January 2007 - October 2007
Marga Incorporated 2005 - 2005
Skills
Social Media, Customer Relations, Content Development, Digital Media, Non-profits, Customer Service, Program Management, Public Relations, Nonprofits, Microsoft Office, Public Speaking, Marketing Communications, Media Relations, Strategic Communications, Marketing, Project Management, Editing, Sales, Newsletters, Management, Entrepreneurship, CRM, Google Analytics, Email Marketing, Social Media Marketing
Education
Babson College - Franklin W. Olin Graduate School of Business 2011 — 2014
Master of Business Administration, Marketing, Entrepreneurship
Cornell University 2002 — 2006
Bachelor of Arts, Sociology
Rogers High School
Privé Parking November 2012 - Present
American Consumer Credit Counseling May 2011 - September 2011
Merrill Lynch International, Bank of America August 2010 - September 2010
Skills
Excel, C++, Java, Microsoft Office, Access, Outlook, Visio, Spanish, Customer Service, PeopleSoft, Analysis, Public Speaking, Non-profits, Budgets, Loans, Networking, Management, QuickBooks, Finance
Education
University of Massachusetts Dartmouth 2009 — 2011
BS, Finance/Economics
Avon High School 2004 — 2006
OwnerIQ, Inc. December 2013 - Present
American Consumer Credit Counseling September 2007 - September 2014
HarbourVest Partners January 2011 - October 2013
Skills
Partnership Taxation, Tax Research, Financial Analysis, Tax Accounting, Tax, Financial Modeling, Financial Reporting, Accounting, Due Diligence, International Tax, GAAP, Corporate Finance, Financial Statements
Education
Lasell College 2009 — 2010
Master's degree, Business Management
Lasell College 2005 — 2009
Bachelor's degree, Accounting
American Consumer Credit Counseling January 2015 - Present
826 National September 2011 - Present
ContentLEAD January 2014 - January 2015
glipho September 2013 - January 2014
ViralGains February 2013 - September 2013
Family Equality Council September 2011 - February 2013
CAREEREALISM October 2008 - May 2009
Skills
Social Media, Marketing, Constant Contact, Facebook, Google Analytics, Creative Writing, Blogging, Content Strategy, WordPress, Copy Editing, Editing, Social Networking, Public Relations, Public Speaking, Grant Writing, Content Marketing, Adobe Creative Suite
Education
University of New Hampshire 2005 — 2009
BA, English, Communications, Sociology
Hanover High School
Polaris Management Partners July 2010 - Present
American Consumer Credit Counseling 2007 - July 2010
Dawnbreaker 2001 - 2007
Skills
Recruiting, Employee Relations, Human Resources, Onboarding, Strategic Planning, Talent Acquisition, Management, Training, Employee Benefits, Management Consulting, Organizational..., Leadership Development, Leadership, Strategy, Temporary Placement, Talent Management, Applicant Tracking..., Performance Management, Vendor Management, Interviews, Change Management, Process Improvement, Personnel Management, Career Development, HRIS, Consulting, Organizational...
Education
Roberts Wesleyan College
BA, Communication
St. John Fisher College
MS, Human Resource Development
American Consumer Credit Counseling August 2012 - June 2014
United States Marine Corps July 2007 - July 2011
Skills
Customer Service, Research, Military Experience, Microsoft Office, Security Clearance, Leadership, Intelligence, Military Operations, Analysis, Military, Operational Planning, Force Protection, Military Logistics, Russian, Management, Command, PowerPoint, Microsoft Excel
Education
Case Western Reserve University School of Law 2014 — 2017
Juris Doctor (J.D.), International Law and Legal Studies
Bentley University 2011 — 2014
Bachelor's Degree, Corporate Finance and Accounting
American Consumer Credit Counseling November 2009 - Present
US Navy Reserve July 2003 - Present
Skills
Financial Analysis, Analysis, Microsoft Excel, Strategic Planning, Budgets, Customer Service, Microsoft Office, Management, PowerPoint, Banking, Project Management, Outlook, Access, Research, Accounting, Project Planning, Process Improvement, Leadership
Education
Boston College
BA, Finance
Albert Einstein College of Medicine 2015 - Present
The Children's Village June 2014 - March 2015
Gibson Engineering July 2013 - December 2013
Multicultural Center September 2012 - May 2013
American Consumer Credit Counseling September 2012 - December 2012
Kidde-Fenwal June 2012 - August 2012
Graduate and Alumni Career Services at Bentley University November 2011 - June 2012
American Eagle Outfitters June 2011 - August 2011
Currito at Sudexo, Inc. November 2010 - May 2011
Multicultural Center at Bentley University November 2009 - May 2010
Skills
Human Resources, PowerPoint, Microsoft Excel, Leadership, Outlook, Interviews, Microsoft Word, Management, Fluent Spanish, Customer Service, Onboarding, Blogging, Multitasker, Retail, SPSS, SAP, Recruiting, Microsoft Office, Spanish, Individual Counselling, Therapeutic Listening
Education
Fordham University 2014 — 2016
Master's Degree, Mental Health Counseling/Counselor
Bentley University 2013 2009 — 2013
Bachelor's degree, Management with a concentration in HR
High School of American Studies at Lehman College 2005 — 2009
High School Diploma
Massachusetts School of Professional Psychology
Master's degree, Counseling Psychology
American Consumer Credit Counseling March 2011 - Present
AmeriCorps Financial Support Services September 2010 - March 2011
Franklin Park Coalition June 2010 - August 2010
Hillsborough County Public Schools August 2007 - May 2009
Skills
Nonprofits, Leadership, Research, Teaching, Team Building, Budgets, Curriculum Design, Microsoft Office, Public Speaking, Microsoft Excel, Outlook, PowerPoint, Customer Service, Community Outreach, Access, Event Planning, Strategic Planning, Social Media, Microsoft Word, Management
Education
University of Phoenix 2006 — 2008
Bs. Business Management, Business Management
Upham's Corner News August 2010 - Present
American Consumer Credit Counseling 2005 - 2007
Andam Construction Services 2003 - 2005
Federal Reserve Bank of Boston 1989 - January 2002
Polaroid 1979 - 1989
N. J. Conrad Associates 1978 - 1979
Conpak 1978 - 1978
University of Illinois at Chicago 1970 - 1978
Skills
Public Speaking, Social Media, Non-profits, Strategic Planning, Editing, Data Analysis, Microsoft Office, Research, Microsoft Excel, Project Management, Analysis, HTML
Education
Illinois Institute of Technology 1969 — 1970
MS, Operations Research
Purdue University Calumet 1965 — 1969
BS, Mathematics
Chatham County Aquatic Center January 2014 - October 2014
Department of Education of Geary County August 2007 - December 2008
Wuerzburg Military Hospital Dental Clinic January 2003 - December 2006
Agua Manantial La Montaña December 1995 - December 1998
American Consumer Credit Counseling May 1995 - December 1995
JCPenney August 1992 - March 1994
Skills
Teaching, Microsoft Excel, Microsoft Word, PowerPoint, Microsoft Office, Customer Service, Teamwork, Payroll
Education
Barton County Community College 2007 — 2009
Associate's degree, Biology/Biological Sciences, General
BNY Mellon Wealth Management August 2015 - Present
H&R Block January 2015 - Present
American Consumer Credit Counseling October 2010 - August 2015
Citizen Schools September 2013 - May 2014
Copley Tax & Accounting September 2009 - September 2011
Hyde Square Task Force September 2010 - June 2011
Bank of America July 2007 - August 2008
Skills
Spanish, QuickBooks, Drake Tax Software, Microsoft Office, Social Media, Social Networking, Personal Budgeting, Customer Service, Microsoft Word, Event Planning, Teamwork, Public Speaking, Fundraising, Leadership
Education
University of Massachusetts Boston 2009 — 2014
Bachelors of Arts, Human Services, General
DeVry Education Group - Becker Professional Education March 2015 - Present
NYC Business Solutions November 2011 - February 2015
American Consumer Credit Counseling January 2007 - December 2011
Danversbank April 2009 - August 2010
Archstone-Smith March 2006 - January 2007
Citizens Bank October 2000 - March 2006
Skills
Excel, PowerPoint, Word, English, French, Arabic, Spanish, Outlook, Microsoft Word, Microsoft Excel, Sales, Training, New Business Development, Business Development, Sales Management, Marketing, Recruiting, Customer Satisfaction, Customer Service, Time Management, Leadership, Negotiation, Management, Interviews, Coaching, Strategic Planning, Human Resources, Budgets, Marketing Communications, Team Building, Marketing Strategy, Analysis, Business Strategy, Banking
Education
Curry College 2008 — 2009
Master of Business Administration, Concentration in Global Corporate Sales, 3.61/4.00
Northeastern University 1998 — 2002
Bachelor of Science International Business, Concentration in Corporate Entrepreneurship, 3.65/4.00
Mercantil Commercebank February 2015 - March 2015
Cambridge Savings Bank June 2014 - December 2014
American Consumer Credit Counseling February 2014 - May 2014
ALPFA Boston July 2011 - December 2013
NSHMBA- Boston Chapter January 2011 - December 2013
Greater Boston Legal Services January 2013 - April 2013
More Than Wheels July 2011 - December 2011
Neighborhood of Affordable Housing (NOAH) April 2011 - July 2011
NSHMBA- Boston Chapter December 2010 - December 2010
Boston University School of Management July 2009 - September 2009
Skills
Entrepreneurship, Corporate Law, Start-ups, Business Strategy, Business Planning, Nonprofits, Marketing Strategy, Investments, Negotiation, Problem Solving, Strategic Leadership, Contract Negotiation, Corporate Finance, Customer Service, Budgets, Marketing Management, Market Research, Finance, Legal Compliance, Strategy, Legal Research, Sales Management, Professionalism, Hard-Working, Innovation, Contract Law, Investigation, Entrepreneurial Skills, Analytical Techniques, Budget, Sales Operations, Merger, Secured Transactions, Hedge Funds, transacional lending, Consumer Financial..., Legal Writing, Event Planning, Due Diligence, Mergers, Financial Services, Mergers & Acquisitions
Education
Boston University School of Law 2013 — 2014
Master of Laws (LLM Candidate), Banking and Financial Law
Boston University - School of Management 2009 — 2010
Entrepreneurial Management, Business Planning, Finances, Sales & Marketing, Strategic Management, Leadership
Boston University 2009 — 2009
Paralegal, Legal
Universidad 'Santa María' 1999 — 2004
Bachelor of Laws (LLB), Law
Amada America, Inc. June 2014 - Present
Amada America, Inc. January 2012 - May 2014
SolarOne Solutions, Inc. 2008 - 2012
American Consumer Credit Counseling 2007 - 2008
Project Adventure, Inc. 2006 - October 2006
Skills
Solar, Inside Sales Support, System Integration, Outside Sales Support, Customer Service, Advertising Campaign..., Brand Development, Product Development, Tradeshow Planning &..., Salesforce.com, GSA SIP, Microsoft Office, Lotus Notes, InDesign, Illustrator, Publisher, Photoshop, Paintshop Pro, Business Development, Integration, Project Management, Sales Operations, Solar Energy
Education
Endicott College 2003 — 2007
Bachelor, Business Administration
HHS 1999 — 2003
Diploma
American Consumer Credit Counseling June 2014 - Present
Walt Disney World January 2008 - June 2014
Wet Seal, Inc March 2013 - September 2013
Famous Footwear July 2011 - September 2012
L.L.Bean June 2009 - December 2011
Skills
Customer Service, Retail, Merchandising, Microsoft Word, Microsoft Excel, Sales, Fashion, Cashiering, Visual Merchandising, Loss Prevention, Store Management, Inventory Management, Telephone Skills, POS, Inventory Control, Store Operations, Cash Register, Planograms, Outlook
Education
University of Massachusetts Dartmouth 2005 — 2009
B.A., Philosphy
norwood high school 2001 — 2005
high school diploma
Blueprint Occasions April 2015 - Present
PAREXEL April 2012 - Present
Cole Haan February 2013 - June 2013
Kiehl's Since 1851 July 2008 - December 2012
American Consumer Credit Counseling February 2011 - April 2012
Bath and Body Works July 2006 - June 2008
TVM Capital September 2006 - May 2008
Skills
ICH-GCP, Clinical Data Management, Medical Imaging, Training, Customer Service, Analysis, Microsoft Office, Sales, Inventory Management, Budgets, Microsoft Excel, Social Media, Teamwork, Sales Management, Outlook, PowerPoint, Project Management, Strategic Planning, Project Planning, Microsoft Word, Public Speaking, Team Leadership, Marketing, Event Planning, Retail, Data Analysis, Public Sector Budgeting, Communication, Quality Assurance, Management, Research, Time Management
Education
Suffolk University 2005 — 2009
Bachelor of Science, Business Administration; Global Business & Finance
John Cabot University 2008 — 2008
Finance, General
AREA
Real Estate Certification, Real Estate Certification
The Hanover Insurance Group June 2015 - Present
The Hanover Insurance Group July 2012 - June 2015
Atlantic Charter Insurance January 2012 - March 2012
Broadspire August 2008 - January 2012
Specialty Risk Services April 2007 - June 2008
Liberty Mutual Insurance September 2004 - March 2007
Sun Life Financial September 2003 - September 2004
American Consumer Credit Counseling September 2002 - September 2003
Skills
Claim, Workers Compensation, Fraud, Litigation, Risk Management, Insurance, Legal Liability, Claims Management, Liability, Property & Casualty..., Casualty, Commercial Insurance, Claim Investigation, Professional Liability, Subrogation
Education
University of Hartford 1998 — 2002
BS, Human Services
American Consumer Credit Counseling January 2010 - Present
Circuit City May 2007 - March 2009
Skills
Microsoft Office, Microsoft Excel, Budgets, Management, Outlook, Nonprofits, Strategic Planning, PowerPoint, Housing Counseling, Credit Counseling, Credit Reports, Customer Service, Leadership, Home Equity Conversion..., Public Speaking, Social Media, Team Building, Microsoft Word, Sales, Event Planning, Time Management, Team Leadership
Education
Penn State University
Bachelor's Degree, Art/Art Studies, General
Radius Bank July 2015 - Present
American Consumer Credit Counseling December 2012 - July 2015
Rockland Trust Company May 2009 - November 2012
Benjamin Franklin Bank November 1989 - May 2009
Skills
Asset Managment, Commercial Banking, Commercial Lending, Corporate Finance, Credit Analysis, Financial Risk, Financial Services, Investments, Loans, Management, Mergers & Acquisitions, Mortgage Banking, Mortgage Lending, Risk Management, Small Business, Underwriting, Leadership, Operational Efficiency, Operations Management, Profitability..., Cash Management, Portfolio Management, Executive Management, Banking
Education
University of Massachusetts Dartmouth 1990 — 1994
Bachelor of Science (B.S.), Finance, General
WoodCraft Designers and Builders LLC November 2013 - Present
Janice Lynne Design October 2013 - Present
American Consumer Credit Counseling January 2012 - October 2013
Grouper Design June 2010 - June 2011
Skills
Marketing, Graphic Design, Adobe Creative Suite, Advertising, InDesign, Brand Development, Illustrator, Social Media Marketing, Photoshop, Social Media, Marketing Communications, Facebook
Education
Bridgewater State University 2005 — 2010
Bachelor's degree, Business Management - Marketing
American Consumer Credit Counseling August 2013 - April 2014
Citi January 2007 - July 2013
Citi January 2007 - July 2013
Citi January 2007 - July 2013
Hilton Worldwide May 2004 - December 2006
Hilton Worldwide May 2004 - December 2006
Hess Corporation December 2002 - May 2004
Hess Corporation December 2002 - May 2004
Skills
Excel, Outlook, Word, Notary Public, OnQ, Eclipse, PeopleSoft, System 21, NBS, ACAPS, PowerPoint, eCRM, Microsoft Excel, Microsoft Word, Invoicing
Education
University of Massachusetts Boston 2004 — 2008
Managment/Finance
Axiom Learning August 2015 - Present
Axiom Learning August 2015 - Present
American Consumer Credit Counseling December 2013 - August 2015
Arthur Murray Dance Studio Newton MA October 2012 - November 2013
MEDITECH November 2010 - October 2012
Canaccord Genuity Inc. November 2007 - October 2010
US Army September 2000 - September 2008
UMass Medical School April 2007 - October 2007
Skills
Theatre, Dance Education, Teaching, Dance, Latin Dance, Ballroom Dance, Event Planning, Choreography, Coaching, Analysis, Social Networking
Education
University of Massachusetts, Amherst 2004 — 2007
Bachelor of Arts (B.A.), Political Science and Government
UMass Boston 2001 — 2002
Coldwell Banker Residential Brokerage January 2013 - Present
Coldwell Banker Residential Brokerage 2012 - Present
American Consumer Credit Counseling January 2011 - December 2011
Worcester Business Journal January 2010 - May 2010
Skills
Excel, Word, PowerPoint, Customer Service, Microsoft Office, Marketing, Sales, Social Media, Account Management, Marketing Strategy, Leadership, Event Planning, Marketing Communications, Email Marketing
Education
Assumption College 2006 — 2010
Bachelors, Marketing
Wells Fargo October 2014 - Present
Wells Fargo June 2013 - October 2014
Wells Fargo May 2012 - August 2012
American Consumer Credit Counseling May 2011 - August 2011
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Research, Customer Service, Public Speaking, Teamwork, Social Media, English, Presentations, Technical Analysis, Leadership, Financial Analysis, Technical Writing, Data Analysis, Entrepreneurship..., Self-starter, Problem Solving, Organization, Highly personable, Commercial Real Estate
Education
Babson College 2009 — 2013
Bachelor of Science (B.S.), Business Administration and Management, General, 3.71 GPA
PAREXEL August 2015 - Present
Rotary Club of Arlington, MA February 2005 - Present
Harvard Business School Publishing August 2012 - August 2015
Mint Green Marketing March 2011 - July 2012
American Consumer Credit Counseling November 2004 - March 2010
Northeast Arc November 2002 - September 2004
Coalition for a Tobacco Free North Shore 2001 - 2002
Skills
Advocacy, Public Speaking, Marketing Communications, Public Relations, Financial Education, Tobacco Control, Non-profits, Program Management, Community Development, Fundraising, Nonprofits, Community Outreach, Marketing, Leadership Development
Education
Worcester Polytechnic Institute 1999 — 2005
MBA
Massachusetts Maritime Academy 1989 — 1993
BS
American Consumer Credit Counseling April 2010 - Present
Fine Arts Theatre Place, LLC January 2014 - Present
American Consumer Credit Counseling December 2005 - April 2010
American Consumer Credit Counseling April 2002 - December 2005
Brigham and Women's Hospital August 1999 - April 2002
Skills
Non-profits, Event Planning, Microsoft Office, Customer Service, Public Speaking, Nonprofits, Fundraising, Community Outreach, Outlook, PowerPoint, Social Media, Policy, Microsoft Excel, Leadership Development, Training, Human Resources, Budgets, Strategic Planning
Education
University of Massachusetts Boston 1997 — 2001
Bachelor of Arts (B.A.), Social Psychology
Merrill Lynch November 2011 - Present
RSVP Real Estate September 2011 - Present
Morgan Stanley Smith Barney August 2010 - June 2011
Wells Fargo Investmens, LLC July 2007 - July 2010
Novadebt January 2006 - March 2007
American Consumer Credit Counseling August 2003 - January 2006
William Bartholomew and Associates October 2001 - August 2004
ZONE Telecom, Inc. October 2000 - October 2001
oCen Communications Taiwan Co., Ltd. May 2000 - October 2000
World Congress, LLC August 1998 - May 2000
Skills
Real Estate, Financial Planning, Series 7, Series 66, Series 31, Certified Financial..., International Project..., International Events, Strategic Financial..., Investments, Uniform Combined State..., Financial Modeling, Finance, Wealth Management, Financial Planners, FINRA, Portfolio Management, Asset Management, Management, Team Leadership, Risk Management, Loans, Business Development, Leadership
Education
Boston University 2008 — 2009
Certificate, Program for Financial Planning with the Boston Institute of Finance, Pass
National Taiwan Normal University 1996 — 1998
Certificate, Chinese (Mandarin)
Boston University 1992 — 1996
BA, East Asian Studies and International Relations
University of International Business and Economics 1995 — 1995
n/a, Chinese
University of Washington
University of Washington
Performance Food Group March 2014 - Present
Doggone Comfy January 2013 - Present
SLS Arts January 2009 - March 2014
SLS ARTS January 2009 - March 2014
Threadhead Records 2007 - 2014
AT&T September 2008 - June 2011
Computershare September 2005 - June 2008
Computershare Fund Services September 2005 - June 2008
American Consumer Credit Counseling 2007 - 2008
Live Nation 2001 - 2007
Skills
Customer Service, Call Center..., Operations Management, Food & Beverage, People Skills, Time Management, Social Media, Hospitality, Call Center, Process Improvement, Leadership, Social Networking, Sales, Management, Call Centers, Team Leadership, Training, Marketing, Customer Satisfaction, Employee Training
Education
University of Phoenix 2006 — 2009
Master, Business Administration
Bridgewater State College 1997 — 1999
Bachelor of Arts, Political Science; Legal Studies Concentration
Bridgewater State College 1996 — 1999
Bachelor's degree, Political Science and Government
Valdettaro & Josephs January 2002 - Present
Law Offices of Martin S. Dansker 2002 - 2004
American Consumer Credit Counseling 1999 - 2003
Skills
Litigation, Legal Research, Legal Writing, Civil Litigation, Bankruptcy, Courts, Chapter 13 Bankruptcy, Personal Bankruptcy, Commercial Litigation, Appeals
Education
Brandeis University 1987 — 1991
B.A., History
Boston University Graduate School of Management
Master of Business Administration (MBA), Accounting
Weston High School
American Consumer Credit Counseling November 2001 - Present
Webhire January 2000 - July 2001
Screening for Mental Health January 1998 - December 1999
Marketing Science Institute December 1989 - December 1997
Education
Northeastern University 1983 — 1988
J.C. Cannistraro, LLC October 2007 - Present
Summit Education Group December 2006 - January 2010
American Consumer Credit Counseling August 2005 - September 2007
IMN Inc. May 2004 - September 2004
Radio Disney March 2003 - September 2003
Skills
Email Marketing, Social Media, Public Relations, Copywriting, Marketing, Advertising, Media Relations, Marketing Communications, Social Media Marketing, Marketing Strategy, Strategic Planning, Business Strategy, Customer Service, New Business Development, Team Building, Creative Direction, Lead Generation, Marketing Management, Budgets, Market Research, Product Marketing, Online Marketing, Sales, Project Management, Market Planning
Education
Southern New Hampshire University 2010 — 2013
Master's degree, Marketing
Bentley University 2001 — 2005
BS, Marketing
UnitedHealth Group February 2011 - Present
Bank of America March 2010 - January 2011
Dale Carnegie Training January 2008 - January 2010
Brookline Bank February 2004 - January 2007
American Consumer Credit Counseling December 2001 - January 2004
Skills
Business Development, Coaching, Customer Satisfaction, Human Resources, Leadership, Management Consulting, Program Management, Recruiting, Sales Management, Strategy, Team Leadership, Teamwork, Training, Strategic Planning, CRM, Management, Sales
Education
University of Massachusetts, Amherst 1997 — 2001
Bachelor's of Science, Economics
Boston Latin Academy
Dale Carnegie Training
American Consumer Credit Counseling January 2013 - Present
American Consumer Credit Counseling October 2008 - December 2012
Debt Free/ HMI Inc. January 2004 - September 2008
Debt Free/ HMI inc. January 2003 - May 2005
Citadel Communications May 2001 - August 2003
GE/ Great Lakes Bureau June 1996 - May 2001
Skills
Social Media, Customer Service, Microsoft Office, Training, Strategic Planning, Budgets, Salesforce.com, Management, Quality Assurance, Team Leadership
Education
Bunker Hill Community College 2011 — 2015
Business Administration, Management and Operations, 3.56 GPA
Saint Bonaventure University 1998 — 2001
Journalism/ Mass Communications
American Consumer Credit Counseling October 2008 - Present
ACCC 2010 - 2011
Quiincy Community Action Programs April 2007 - September 2008
Skills
Educator, Counselor, Writer, Editing, Non-profits, Public Speaking, Social Media, Event Planning, Nonprofits, Housing Counseling, Management, Public Relations, Creative Writing, Poetry, Fundraising, Copy Editing, Literature, Blogging, Publishing, Proofreading, Research, Non-fiction, Community Outreach, Copywriting, Books, Newsletters, Publications, Fiction, Grant Writing, Journalism, Storytelling, Grants, Social Housing, Social Networking, History, Program Development
Education
Norwich University 1994 — 1996
MFA, Creative Writing
SUNY Geneseo 1971 — 1975
B.S. Education, Elementary Education/Art
American Consumer Credit Counseling July 2006 - March 2009
Skills
Cpr Certified, Customer Service
Education
Regis College 2004 — 2006
Nursing
John Hancock Financial Services August 2013 - Present
Springboard February 2012 - April 2013
American Consumer Credit Counseling December 2008 - February 2012
American Consumer Credit Counseling 2006 - 2011
PFPC 1999 - 2006
PFPC 1999 - 2006
Technical Aid Corparation 1984 - 1999
Skills
Multi-state Payroll..., Reverse mortgage..., Housing Counseling, Customer Service, Customer Relations, Excel, Microsoft Office, Budgeting, Credit Counseling, Management, Reverse Mortgages, Microsoft Excel, Budgets, Staffing Services, Business Development, Payroll, Talent Acquisition, Applicant Tracking..., Temporary Placement, Recruiting, Temporary Staffing, Training, Leadership, Employee Relations, Coaching, Human Resources, Interviews, Technical Recruiting, CRM, Team Building, Onboarding, Sales, Contract Recruitment, Outlook, Cold Calling, Employee Benefits, Strategic Planning, Compensation Structures, College Recruiting, Social Networking, Salesforce.com, Internet Recruiting, Process Improvement, Vendor Management, Resume Writing, Analysis
Education
Bentley University 1981 — 2012
Marketing
Morehouse College 1979 — 1983
Marketing
Newton South 1976 — 1979
High school diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
On Process Technology March 2012 - Present
Sunesis Marketing, Inc January 2003 - Present
HESSCO Elder Services 2014 - 2015
Frito Lay January 2012 - January 2013
The Leukemia & Lymphoma Society October 2011 - February 2012
American Red Cross April 2010 - October 2011
Upromise Investments, Inc. February 2011 - August 2011
Community Tax Aid February 2010 - March 2011
American Consumer Credit Counseling August 2010 - January 2011
United States Census Bureau April 2010 - July 2010
Skills
Accounting, QuickBooks, General Ledger, Microsoft Excel, Access, Auditing, Credit, Account Reconciliation, Accounts Receivable, Customer Service, Budgets, Microsoft Word, Analysis, Nonprofits, Microsoft Office, Tax Preparation, Process Improvement, Payroll, Financial Statements, Financial Reporting, Financial Analysis, Outlook, Program Management, Management, Leadership
Education
University of Massachusetts Boston 2007 — 2009
MS, Accounting
Temple University
BA, Accounting
Silicon Valley Bank July 2011 - Present
Silicon Valley Bank July 2007 - July 2011
Sovereign Bank of New England June 2006 - June 2007
American Consumer Credit Counseling May 2005 - May 2006
Skills
Credit, Portfolio Management, Financial Analysis, Underwriting, Private Equity, Asset Based Lending, Financial Risk, Venture Capital, Structured Finance, Financial Structuring, Banking, Financial Services, Credit Analysis, Analysis, Finance
Education
Bentley University
Master of Business Administration (MBA), Management
Bentley University 2002 — 2006
Bachelor of Science, Economics and Finance
American Consumer Credit Counseling January 2010 - March 2011
Key Bank 2008 - 2008
First Marblehead Education Resources 2005 - 2008
Grand Circle Corporation May 1999 - July 2003
Skills
Personal Finance, Certified Personal..., Customer Service, Inside Sales, Auditing, Loan Origination, Loan Servicing, Loan Documentation, Accounts Payable, Accounts Receivable, Access, Excel, Internet, Internet Explorer, Word, Outlook, AS400, Queries, Salesforce.com, Property & Casualty..., health and life..., Loans, Microsoft Excel
Education
Community College of the US Air Force 1996 — 1997
Thomas County Central High School 1992 — 1996
American Consumer Credit Counseling July 2011 - Present
MFS Investment Management September 2010 - May 2011
Lexus of Watertown September 2009 - September 2010
Nine West Group November 2006 - August 2009
Skills
Training, Customer Satisfaction, Customer Service, Budget, Debt Management, Credit Counseling, Business Coaching, Customer Service..., Budgets, Finance, Financial Analysis, Public Speaking
Education
Laboure College 2015 — 2016
Associates degree, Registered Nursing/Registered Nurse
Eastern Nazarene College 2006 — 2009
Bachelor's degree, Business Management
NESN December 2014 - Present
American Consumer Credit Counseling November 2010 - December 2014
Open English February 2012 - November 2012
Spaulding Rehabilitation Hospital September 2007 - October 2010
Whole Foods Market February 2007 - September 2007
Pier 1 Imports October 2006 - September 2007
Skills
PHR, Recruitment/Retention, Employee Relations, Benefits Administration, Strategic Planning, PeopleSoft, ADP HRB, ADP Payroll, Oracle Reports, Recruiting, Customer Service, Employee Benefits, PowerPoint, Public Speaking, Applicant Tracking..., Microsoft Excel, Human Resources, Management, HRIS, Onboarding, Personnel Management, Event Planning, Policy, Organizational..., Training, New Hire Orientations, Interviews, Sales, Outlook, Leadership Development, Talent Management, Deferred Compensation
Education
University of Massachusetts Boston
BS, Management
Brown Brothers Harriman September 2011 - Present
American Consumer Credit Counseling November 2007 - August 2011
Boston University October 2006 - October 2007
Oxford International May 2006 - October 2006
Skills
Access, Visio, SAS, Outlook, Microsoft Excel, PowerPoint, SPSS, Microsoft Word, Microsoft Office, SAP, SQL, R, Google Analytics, Oracle, Crystal Ball, Google Docs, Bloomberg, Morningstar, XLMiner, Training
Education
Bentley College - Elkin B. McCallum Graduate School of Business 2008 — 2011
Master of Business Administration, Finance and Business Analytics
Boston University 2002 — 2006
Bachelor of Arts and Sciences, History and Psychology
Faith Community Church July 2013 - Present
American Consumer Credit Counseling August 2009 - July 2013
Skills
Credit Counseling, Customer Service, Outlook, Budgeting, Excel, Nonprofits, Microsoft Word, Microsoft Excel
Education
Framingham State College 1996 — 1999
Bachelor of Science (BS), Family & Consumer Science
Indiana Wesleyan University 1994 — 1996
American Consumer Credit Counseling May 2013 - September 2013
Massachusetts Junior Conservation Camp August 2013 - August 2013
American Consumer Credit Counseling May 2012 - September 2012
Massachusetts Junior Conservation Camp August 2012 - August 2012
American Consumer Credit Counseling June 2011 - September 2011
Massachusetts Junior Conservation Camp August 2011 - August 2011
Skills
Microsoft Excel, Access, PowerPoint
Education
Southern New Hampshire University 2013 — 2016
Bachelor's Degree, Business Administration, Management and Operations
Nashua High School South 2009 — 2013
Money Management International August 2015 - Present
American Consumer Credit Counseling January 2010 - October 2014
Job Corps February 2007 - December 2009
Worcester County House of Corrections September 2000 - October 2005
Skills
Nonprofits, Public Speaking, Customer Service, Training, Microsoft Word, Financial Education, Budgets, Microsoft Excel, Outlook, Microsoft Office, Coaching, Staff Development, Financial Analysis, Access, Banking, Research, Leadership, Community Outreach, Leadership Development, Data Analysis, Facebook, Financial Planning, Management, Teaching, Academic Tutoring, GED
Education
American International College 1993 — 1997
BS, Secondary Education and Teaching
Notre Dame Preparatory School 1991 — 1993
High School Diploma
American Consumer Credit Counseling July 2014 - Present
Santander Bank, N.A. August 2011 - July 2014
Skills
Banking, Retail Banking, Cross Selling, Cash Management, Loan Origination, Deposits, Bank Secrecy Act, Payments, Internet Banking, Customer Service, Microsoft Excel, Commercial Banking, Teller Operations, Cash Flow
Education
Massachusetts Bay Community College
BJ's Wholesale Club April 2013 - November 2013
American Consumer Credit Counseling November 2008 - May 2011
Maybelle Bond June 2005 - October 2008
Dr. Patel's Dental Office July 2006 - August 2007
Benchmark Senior Living - Waltham Crossings May 2002 - January 2006
Education
Middlesex Community College 2006 — 2008
Medical/Clinical Assistant
University of Massachusetts, Amherst 2004 — 2004
Registered Nursing/Registered Nurse