American Express
Industry: Financial services company
DescriptionThe American Express Company, also known as Amex, is an American multinational financial services corporation headquartered in Three World Financial Center in New York City. The company was founded in 1850 and is one of the 30 components of the Dow Jones Industrial Average. Headquarters: New York City, New York, United States CEO: Stephen Squeri Number of employees: ~55,000 (2017) Founders: Henry Wells, William Fargo, John Butterfield
American Express List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at American Express. You can filter them based on skills, years of employment, job, education, department, and prior employment.
American Express Salaries. You can even request information on how much does American Express pay if you want to. Learn about salaries, pros and cons of working for American Express directly from the past employees.
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29,038 American Express employees in database. Find out everything there's to know about American Express employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
American Express Employees
American Express March 2012 - February 2014
Jam4Life Party & Event Planning March 2007 - September 2013
American Laser Skincare February 2003 - September 2011
Skills
Travel, Travel Management, Team Leadership, Team Building, Event Management, Team Management, Sales, call center, Recruiting, Business Travel, Leisure Travel, Travel Planning, Travel Arrangements, Online Travel, Team Motivation, Incentive Travel, Incentives, Exceed Sales Goals, Customer Service, Customer Satisfaction, Customer Support, Staff Development, Event Planning, Career Development, Virtual Environment, Virtual Learning, Creative Direction, Creative Strategy, Marketing, Sales Management, Leadership, Account Management, Social Media, Tourism, Captivate, Creative Solutions, Instructional Design, Instructional Technology, Employee Training, Training Delivery, Management, leaders
Education
University of Colorado Denver 2014 — 2016
Master of Library & Information Science (M.L.I.S.), Information Learning Technologies
Metropolitan State University of Denver 2011 — 2012
Certificate in Travel & Tourism, Tourism and Travel Services Management
University of Colorado Denver 2007 — 2011
Bachelor of Arts (B.A.), English Language and Literature, General
JPMorgan Chase & Co. February 2015 - Present
JPMorgan Chase November 2011 - January 2015
American Express January 2010 - December 2011
Cintas Fire Protection May 2005 - January 2010
Sodexo January 2001 - May 2005
Skills
Sales, Sales Management, Salesforce.com, Direct Sales, B2B, Credit Cards, Lead Generation, Sales Operations, Account Management, B2B Marketing, Leadership, Cold Calling, Team Building, Contract Negotiation, Networking, Customer Retention, Business Development, GoToMeeting, Financial Analysis, Strategy, Business Strategy, Executive Management, B2B services, Cash Flow Management, Cash Management, Proposal Writing, Client Development, Program Development
Education
Metropolitan State University of Denver 2001 — 2006
Marketing, Marketing, Sales, Advertising
State Farm July 2015 - Present
American Express February 2014 - July 2015
Bank of America February 2011 - February 2014
Skills
Banking, Foreclosures, Operational Risk, Business Operations, Customer Engagement, Customer Service, Analytics, Data Analytics, Microsoft Office, AS400 system, Team Building, Multi Tasking, Project Management, Hospitality, Hospitality Industry, Mortgage Servicing, Change Control, Microsoft Excel, Microsoft Word
Education
Mesa Community College
Pursing, Computer and Information Sciences
American Express Oracle Database ArchitectKMC DataApril 2000 - June 2015
Serve an American Express Company 2011 - 2011
BayCare Health System 2006 - 2011
Special Data Processing April 2000 - December 2002
Design Data Systems November 1997 - March 2000
ABR 1995 - 1997
Skills
SQL Server, Oracle, Computer Science, PL/SQL, .NET, ASP.NET, C#, Database Design, Databases, Microsoft SQL Server, Oracle Applications, SDLC, SQL Tuning, SSIS, SSRS, T-SQL, XML, SQL, Requirements Analysis, Agile Methodologies
Education
Mercer University 1985 — 1989
Bachelor of Science, Computer Science, Mathematics, 3.91
University of Florida
MS, Mathemcatics, 3.91
American Express August 2013 - Present
Bank of America October 2012 - August 2013
JP Morgan Chase November 2010 - October 2012
Grand Canyon University April 2008 - October 2010
Skills
Mortgage Lending, Loans, Credit, Mortgage Banking, Loan Origination, Refinance, FHA, Banking, Residential Mortgages, Credit Analysis
Education
Mesa Community College
Some College, Generals
Ameriprise Financial Services, Inc. November 2013 - Present
Ameriprise Financial Services, Inc. August 2009 - November 2013
Ameriprise Financial September 2005 - August 2009
Ameriprise Financial November 2004 - September 2005
American Express October 2002 - November 2004
Primevest Financial Services (ING U.S.) January 2001 - October 2002
Skills
Auditing, Delegation, Securities, Series 7, Mutual Funds, Equities, Fixed Income, Back Office, Portfolio Management, Investments, Asset Managment, Wealth Management, Bloomberg, Investment Management, Derivatives, Risk Management, Options, Trading, Bonds, Trading Systems, Financial Risk, Series 4, Innovation Management, Financial Analysis, Asset Management, FINRA, Asset Allocation, Financial Services, Series 63, Finance, Analysis, Business Analysis, Process Improvement, Capital Markets, Leadership, Investment Advisory
Education
Metropolitan State University 2008 — 2011
Bachelor of Science, Business Administration and Management, General, 3.45
St. Cloud Technical College 1998 — 2000
A.S., Credit & Finance
VHS
VHS
Franconia Sculpture Park February 2012 - Present
Donor Intelligent Solutions 2007 - Present
Friends of Maplewood Nature January 2014 - Present
St. Luke's School 2008 - 2010
Norwalk Community College Foundation 2006 - 2007
New Canaan Nature Center 2005 - 2006
The Minneapolis Foundation 2005 - 2005
American Express 1992 - 2002
Skills
Grant Writing, Prospect Research, Fundraising, Non-profits, Writing, Administration, Reporting & Analysis, Grant Management, Grant Preparation, Organizational..., Non-profit..., Non-profit Consulting, Non-profit Boards, Non-profit Leadership, Social Media, Foundations, Marketing, Marketing Communications, Strategic Communications, Sustainability Reporting, Proposal Writing, Board Relations, Editing, Nonprofits, Grant Reviewing, Grantsmanship, Grants, Annual Giving, Volunteer Management, Stewardship, Planned Giving, Board Development, Philanthropy, Raiser's Edge, Capital Campaigns, Major Donors, Donor Engagement, Donor Research, Donor Management, Strategic Planning, Program Evaluation, Moves Management, Donor Recognition, Research, Community Outreach
Education
Metropolitan State University 2008 — 2015
MA, Public and Nonprofit Administration
Metropolitan State University 2000 — 2004
BA, Environmental Studies
Mount Sinai Health System August 2014 - October 2014
American Express February 2014 - July 2014
American Express June 2013 - December 2013
MetLife September 2010 - May 2013
Citi Corporation May 2010 - August 2010
Citi December 2006 - May 2009
Citi May 2006 - December 2006
Citigroup 1999 - 2006
Phoenix House 1990 - 1994
Skills
Program Management, SME, Vendor Relations, Customer Relations, Customer Service, Problem Solving, Microsoft Office, Business Management, Business Analysis, Vendor Management, Management, Strategic Planning, Budgets, Human Resources, CRM, Quality Assurance, Event Planning, Marketing, Process Improvement, Risk Management, Policy, Project Management, Analysis, Performance Management, Change Management, Business Process..., Organizational..., Strategy, Salesforce.com, Salesforce.com..., Time Management, Proactive self-starter
Education
Walden University 2006 — 2009
MBA
Mercy College 2002 — 2006
BS
American Express December 2014 - Present
American Express July 2006 - Present
American Express July 2006 - January 2010
Skills
Process Improvement, Operations Management, Vendor Management, Change Management, Risk Management, Business Process..., Business Strategy, Business Analysis, Financial Analysis, Cross-functional Team..., Strategy, Outsourcing, Program Management, Strategic Planning, Anti-fraud, Financial Crimes..., Financial Intelligence, Money Laundering, KYC, Business Planning, Banking, Credit Cards, Customer Experience, Financial Risk
Education
University of Phoenix
Master of Business Administration (M.B.A.), Global Business Management
Menlo College 1999 — 2003
Bachelor of Applied Science (B.A.Sc.), International Business
Citrix Systems June 2011 - Present
Emerald River Software April 2011 - Present
Toastmasters International - Motorola Communicators June 2011 - September 2011
American Express July 2008 - May 2011
Blue Dot Solutions January 2007 - June 2008
Countermind, LLC. May 2005 - December 2006
Peak Technologies September 2001 - April 2005
Avaya October 2000 - July 2001
Lucent Technologies April 1996 - October 2000
United States Army August 1986 - May 1999
Skills
C#, .NET, Software Development, Visual Studio, ASP.NET, Cloud Computing, Software Engineering, Web Services, SQL, Integration, Eclipse, XML, Windows Server, LINQ, Subversion, Agile Methodologies, ADO.NET, Windows Mobile, Kanban, CompTIA Network+..., Microsoft Certified..., Windows Phone, Git, Ruby on Rails, Softlayer API, Log4Net, Windows Phone 7, Github, Microsoft SQL Server, Citrix
Education
University of Denver 2000 — 2002
Master Of Science, Telecommunications
Metropolitan State College Of Denver 1994 — 2000
Bachelor Of Science, Computer Science
American Express 2005 - 2014
Heraeus Materials Technology Division 1998 - 2005
Systron Donner Inertial Division 1996 - 1998
Westland-Pacific 1993 - 1994
Education
Western International University
BS, Information Technology
Mt. San Antonio College
AAS, Industrial Drafting & Design
Mesa Community College
AAS, Justice
American Express April 2003 - Present
American Express March 1997 - April 2003
Carlson Wagonlit Travel February 1994 - April 1997
Skills
Business Travel, Strategic Planning, Change Management, Vendor Management, Account Management, Contract Negotiation, Consulting, Manage Client..., Cross-functional Team..., P&L Management, Customer Service, Customer Retention, New Business Development, Sales Presentations, Sales Management, CRM
Education
Safford HighSchool - National Honor Society 1974 — 1978
High School Diploma
Mesa Community College 1979 — 1981
Psychology; English
University of Phoenix
Business Administration and Management, General
American Express January 2015 - Present
Astoria Bank July 2012 - November 2014
Finance Consultant March 2009 - October 2011
American Express 1981 - 2009
Skills
Financial Analysis, Financial Services, Financial Reporting, Business Analysis, Managerial Finance, Process Improvement, Finance, Strategic Financial..., Variance Analysis, Management, Budgets, CRM, Banking, Financial Forecasting, Financial Planning, Financial Modeling, Forecasting, Analytics, Internal Controls, Corporate Finance, Strategy, Business Strategy, Risk Management
Education
Mercy College 1984 — 1988
Finance, Bachelor Of Science, 3.4
Christopher Columbus HS 1975 — 1978
HS Diploma, Business Administration and Management, General, 3.0
Midland Lutheran College November 2004 - Present
Dr. manjula Tella August 2005 - October 2005
Fremont Pediatric & adolescent care August 2002 - July 2003
FIRST STEP DAYCARE CHILDCARE November 1997 - August 2002
Oriental trading July 1995 - October 1997
Fremont Area Medical Center September 1989 - January 1995
FORD MOTOR CREDIT CUSTOMER SERVICE/CREDITOR January 1989 - September 1990
American Express May 1986 - December 1989
Ford Motor Credit Company January 1988 - September 1989
Skills
Data Entry, Customer Service, Microsoft Word, Payroll, Training, Medical Records, Accounts Payable, Healthcare, Medication..., Direct Patient Care, Fundraising, Leadership, Medical Terminology, Microsoft Excel, Patient Safety, Microsoft Office, Spreadsheets, 10 Key, Quality Assurance, Human Resources, Proofreading, Inpatient, Filing, Vital Signs, Insurance, Appointment Scheduling, Windows, Records Management
Education
Midland University 2008 — 2008
License, Certified Nursing assistant & medicationaide
Metropolitan Community College 1988 — 1990
medical
Lincoln Financial Group October 2013 - Present
Lincoln Financial Group October 2013 - Present
Mutual of Omaha February 2011 - June 2013
American Express July 2005 - March 2009
West Corporation March 2003 - March 2005
Skills
Insurance, General Insurance, Leadership, Customer Service, Health Insurance, Microsoft Excel, Long-term Care, Lotus Notes, Analysis, Sales, Employee Benefits, Disability Insurance, Training, Team Building, Medicare, Account Management, Coaching, Marketing, Strategic Planning, Call Centers, Leadership Development, Sales Management, Management, Microsoft Office, New Business Development, Budgets, Event Planning, Public Speaking, Public Relations, Contract Negotiation, Fundraising, Business Planning, Organizational..., Event Management, Marketing Strategy, Interviews, Customer Satisfaction, Social Media, Nonprofits
Education
Metropolitan Community College 2010 — 2014
Associate's degree, Insurance and Risk Management
Burke High School 1981 — 1984
Diploma, 1984, Pre-College Curriculum
United Tribes Technical College Margin DepartmentAmeriprise Financial Services, Inc.January 2004 - August 2008
American Express January 2000 - January 2004
Skills
Six Sigma
Education
San Yu Language Institute Beijing 1998 — 1998
Certificate, Mandarin Language
Metropolitan State University
Bachelor of Arts (B.A.), International Business / Chinese Language
University of Minnesota-Twin Cities
Mandarin Language
American Express February 2015 - Present
American Express October 2012 - January 2015
American Express April 2012 - September 2012
American Express June 2011 - March 2012
American Express January 2010 - May 2011
American Express January 2008 - December 2010
American Express January 2007 - December 2009
American Express December 1997 - December 2006
American Express October 1990 - December 1997
MEDIA ONE June 1984 - September 1990
Skills
Customer Experience, Customer Engagement, Customer Focus, Collections, Employee Hiring, Service Operations, Microsoft Office, Innovation, Word, Excel, PowerPoint, Teamwork, Team Building, Problem Solving, Spanish, English, Organizational..., Change Management, Strategic Planning, Credit, Strategy, Team Leadership, Process Improvement, Credit Cards, Microsoft Excel, Business Analysis, Microsoft Word, Operations Management, Recruiting, Negotiation, Banking, Coaching, Customer Service, Leadership, Re-engineering, Leadership Development, Training, Financial Analysis, Account Management, Analysis, Management, Risk Management, Outlook, Financial Services, Customer Satisfaction, Team Management, Program Management, Payments, Performance Management
Education
Miami Dade College 1985 — 1989
Destination Lake City 2015 - Present
HelmsBriscoe August 2010 - Present
Health and Wellness Ministry / Health Concepts Group August 2009 - June 2013
Solutran, Inc. May 2006 - September 2007
University of Minnesota August 2003 - June 2004
Northwestern Health Sciences University May 2003 - August 2003
Events / Weddings by Anne Marie November 1992 - September 2000
American Express May 1989 - October 1992
Skills
Account Management, Management Consulting, Microsoft Office, Marketing Strategy, Sales, Project Management, Events, Event Management, Contract Negotiation, Management, Hospitality Management, Leadership, Cross-functional Team..., Budgets, New Business Development, CRM, Strategy, Hospitality Industry, Hospitality, Marketing, Strategic Planning, Negotiation, Trade Shows, Customer Satisfaction, Corporate Events, Event Planning, Meeting Planning
Education
The College of St. Scholastica 2005 — 2006
Metropolitan State University 2002 — 2004
BA
St. Catherine University 2000 — 2002
GRAD. CERT.
University of Minnesota-Twin Cities
Executive Development
Summit Financial Advisors, LLC May 1998 - Present
Citicorp October 1995 - April 1998
American Express May 1991 - October 1995
Skills
Investments, Retirement Planning, Financial Services, Public Speaking, Estate Planning, Retirement, Wealth Management, Entrepreneurship, Portfolio Management, Strategic Financial..., Mergers, Strategic Planning, Marketing Strategy, Venture Capital, Financial Planning, Asset Management
Education
Menlo College 1989 — 1991
University of California, Los Angeles 1988 — 1989
University of California, Riverside 1986 — 1989
American Express October 2014 - Present
TD Bank Group February 2011 - August 2014
Hampshire First Bank August 2010 - February 2011
Skills
Loans, Financial Institutions, Consumer Lending, Commercial Lending, Underwriting, Portfolio Management, Financial Analysis, Credit Analysis, Small Business Lending, Commercial Banking, Credit, Banking, Lines Of Credit, Credit Risk, Retail Banking
Education
Merrimack College 2006 — 2010
BSBA, Finance
AnsLinc May 2014 - Present
Fiserv August 2013 - May 2014
InterPoynt January 2011 - August 2013
FirstView Financial November 2009 - January 2011
FirstView Financial November 2007 - November 2009
American Express March 2006 - November 2007
Systems Knowledge July 1993 - March 2006
BuyPass Corp October 1991 - July 1993
Federal Reserve Bank of Atlanta January 1991 - October 1991
Unisys November 1983 - January 1991
Skills
Electronic Payments, Software Design, Software Development, Product Design, Product Development, Software Project..., Credit Cards, Debit Cards, ACH, Operations Management, NACHA, PCI Standards, Product Management, Management, Strategy, Mobile Payments, Payment Card Processing, Financial Services, Payments, Vendor Management, Payment Systems
Education
Mercer University 1984 — 1988
MBA, Emphasis in Marketing
University of South Alabama 1980 — 1984
BS, Computer Science
GS June 2015 - Present
American Express November 2013 - April 2015
Institute for Comminty Living September 2009 - December 2013
GlobalHue March 2011 - July 2013
McCann Erickson April 2007 - February 2010
Skills
Event Planning, Social Media, Marketing, Social Media Marketing, Advertising, Marketing Strategy, Public Speaking, Sponsorship, Public Relations, Digital Media, Online Advertising, Non-profits, Media Relations, Editing, Dance, Counseling Psychology, Mental Health Counseling, Strategic Planning, Life Transitions, Lifestyle Coaching, Management, Market Research, Nonprofits, Strategy, Budgets, PowerPoint, Microsoft Office, Leadership, Social Networking
Education
Metropolitan College of New York 2011 — 2012
Masters, Public Affairs and Administration
Metropolitan College of New York 2004 — 2007
BA, Human Services
Samson Strength Training and Fitness LLC May 2013 - Present
SierraLeoneSalon June 2010 - Present
American Express July 2007 - June 2009
Skills
Wellness, Health, Nutrition, Fitness
Education
Mesa Community College 2006 — 2008
AS, Mathematics, A
American Express June 2015 - Present
American Express May 2014 - Present
Graco January 2010 - May 2014
American Express January 2010 - May 2010
PCL January 2005 - January 2007
pcl 2005 - 2007
saber construction 2000 - 2005
Skills
Purchasing, Microsoft Office, Procurement, Strategic Planning, Cost, Problem Solving, Contract Management, Contract Negotiation, Time Management, Leadership, Manufacturing, Strategic Sourcing
Education
Metropolitan State University
Bachelor's Degree, Business Administration Bachelor of Science
North Hennepin Community College
Associate's Degree, business
carpenters union
carpentry, construction
VXI Global Solutions, LLC March 2013 - Present
American Express April 2010 - March 2013
American Express Int'l (Singapore) April 2007 - April 2010
CHOW Food Court sdn bhd 2006 - 2007
Virtela Communications 2004 - 2006
Singapore Telecommunications 2002 - 2004
Singapore Telecommunications 1999 - 2002
SkyTel Communications (USA) 1997 - 1999
Skills
Vendor Management, Marketing, Call Center, Analytics, Product Management, Business Strategy, Strategic Partnerships, Marketing Strategy, Business Development, Product Marketing, New Business Development, Strategy, CRM, Call Centers, Management, Customer Experience, Quality Assurance, Relationship Management, Cross-functional Team..., Competitive Analysis, Team Management, Start-ups
Education
University of Manchester (Sotheby's Institute of Art) 2008 — 2010
MA
University of California, San Diego 1993 — 1996
BA
University of California, Santa Cruz 1991 — 1993
ba
Meiji Gakuin University
New York Health and Racquet Club August 2013 - Present
Young adult internship program July 2013 - October 2013
Renaissance Education, Music and Sports July 2012 - August 2012
Year Up March 2010 - February 2011
American Express August 2010 - January 2011
Skills
Microsoft Office, Technical Support, Operating Systems, Software Installation, Computer Hardware, Networking, Customer Service, Information Technology, Lotus Notes, Visio, Windows 7
Education
Mercy College 2009 — 2010
Media Studies
Fisher Environmental 2008 - Present
American Express 1989 - 1996
Skills
Microsoft Office, Customer Service, Sales
Education
McMaster University 1983 — 1986
B.A
American Express April 2007 - Present
Giesecke & Devrient 2001 - 2007
TD Canada Trust June 1990 - April 2001
TD Bank September 1990 - September 1999
Skills
SDLC, Vendor Management, Credit Cards, PMP, Business Analysis, IT Strategy, Project Portfolio..., Requirements Analysis, Enterprise Architecture, IT Management, Payment Systems, ITIL, Disaster Recovery, Project Delivery, PMO, Governance, Leadership, IT Service Management, Business Process, Process Improvement, Business Intelligence, Business Transformation, Software Project..., Business Process..., Requirements Gathering, Agile Project Management, CRM, IT Operations
Education
McMaster University
Bachelor’s Degree
Thornhill SS
York University
Bachelor’s Degree
Home Trust Company June 2010 - Present
Rogers Communications Inc. 2007 - 2009
Rogers Communications Inc. October 2005 - 2007
Foster Parents Plan November 2003 - October 2005
American Express February 2000 - November 2003
GK Workwear 1996 - 1997
Metro Toronto Housing Authority / Scarborough Parks and Recreation 1987 - 1994
Skills
CRM, Coaching, Customer Experience
Education
McMaster University 1989 — 1993
BSC Science, Sociology / Psychology
Independant Consultant January 2002 - Present
American Express 1999 - 2002
Independant Consultant September 1996 - December 1999
IBM - Global Solutions February 1992 - September 1996
IBM Global Services 1993 - 1996
Education
Project Management Institute 2001 — 2001
None, Project Management
Metropolitan State University 1990 — 1993
B.A., Computers/Management Information Systems
Eastern Wayne Senior High School 1973 — 1976
High School, Computers, Football
Raytheon Missile Systems April 2013 - Present
Leaders in the Semiconductors Project Management Arena in the Phoenix, Arizona Area September 2012 - March 2013
Toastmasters International July 2010 - October 2012
Arizona Department of Economic Security June 2012 - September 2012
Project Management Institute July 2009 - June 2012
CNA Insurance October 2011 - March 2012
American Express July 2011 - September 2011
Medtronic July 2010 - May 2011
University of Phoenix September 2009 - December 2009
Freescale Semiconductor January 2004 - January 2009
Skills
PMP, Program Management..., Program Management..., Experienced Program..., Program Management, Product Engineering, Customer Satisfaction, Cross-functional Team..., MS Project, Quality Assurance, Metrics, Vendor Management, Process Improvement, Six Sigma, Project Management, Resource Management, Parts Application..., Problem Solving, Product Life Cycle..., Skilled Multi-tasker, Product Obsolescence, Supplier Coordination, Technical Know How, Manufacturing..., Components, Knowledge Sharing, Failure Analysis, Project Manager..., Troubleshooting, Military Experience, Leadership, Management, Team Leadership, Training, CRM, Product Development, Business Process, Analysis, Change Management, Team Building, Manufacturing, Project Portfolio..., Risk Management
Education
University of Phoenix 1986 — 1988
Bachelor, Management
Mesa Community College
Associate of Arts and Sciences (A.A.S.), Industrial Electronics Technology/Technician
Portfolio Recovery Associates, Inc. June 2011 - Present
Target Financial Services July 2002 - June 2011
Performark, Inc. 2001 - 2002
Best Buy 1999 - 2001
American Express 1997 - 1999
Skills
Call Center, Microsoft Office, Customer Service, Customer Relations, Strategic Planning, Team Building, Leadership Development, New Business Development, Call Centers, Team Leadership, Process Improvement, Operations Management, Budgets, Leadership, Outlook, Human Resources, Business Analysis, Retail, Management, Performance Management, Vendor Management
Education
Metropolitan State University
BS, Business Management
Brighten Your Day Home Cleaning Services July 2002 - Present
American Express 1987 - 2001
Aladdin Products Ltd. 1980 - 1985
Skills
Small Business, Strategic Planning, Team Building, Marketing Strategy, Sales Management, New Business Development, Marketing, Contract Negotiation, Sales, Online Marketing, Entrepreneurship, Start-ups, Leadership, Account Management, Strategic Partnerships, Team Leadership, Social Media, Lead Generation, Business Development, Business Strategy, Public Speaking, Sales Process, Business Planning, B2B, Selling, Negotiation, Strategy, E-commerce, Coaching, Social Media Marketing, Customer Retention, Marketing Communications, Advertising, Direct Marketing, Management, Product Marketing, Public Relations, Marketing Management, Salesforce.com, Market Planning, Product Management, Sales Operations, CRM
Education
Memorial University of Newfoundland 1976 — 1978
Rainbow Services February 2014 - Present
AZPEP Enterprises February 2014 - Present
ValGal Real Estate Investments October 2013 - February 2014
American Express June 2010 - September 2013
Choice Hotels International February 2005 - February 2010
Best Western International February 1982 - October 2004
Skills
Troubleshooting, Sales, Management, Program Management, Customer Service, Customer Satisfaction, GDS, Hotel Booking, Travel, Certified Hotel..., Entrepreneurship, Social Media, System Administration, Online Marketing, Social Media Marketing, Team Building, Analysis, Small Business, Public Speaking, Online Advertising, Hospitality, Marketing Strategy, Social Networking, Nonprofits, Leadership, New Business Development, Strategic Planning, Advertising, Event Management
Education
Choice Hotels Academy 2008 — 2008
CHA, certified hotel administrator
International Air Academy 1997 — 1997
graduate, Tourism and Travel Services Management
coronado 1977 — 1981
benjamin franklin 1967 — 1973
Mesa Community College
Business Administration
Bank of Montreal February 2014 - Present
Boutique Restaurant Group LL March 2012 - Present
Novo Nordisk A/S 2009 - 2011
Citi 2000 - 2009
First Data Merchant Services 1989 - 1994
American Express 1989 - 1993
Skills
Account Management, Sales, Sales Operations, B2B, Marketing, New Business Development, Sales Management, Relationship Management, Business Strategy, Management, Negotiation, Leadership, Cold Calling, Business Development, Coaching, Advertising
Education
Methodist College
BA, Business Administration, Minor Economics
Microsoft Canada July 2015 - Present
Microsoft Canada July 2013 - July 2015
Microsoft Canada October 2011 - July 2013
Microsoft Canada November 2008 - October 2011
Microsoft November 2006 - November 2008
American Express February 2005 - August 2006
Rogers Communications March 2003 - July 2004
Rogers Communications August 2001 - March 2003
Skills
Strategy, Business Planning, Sales Operations, Cross-functional Team..., Finance, Business Analysis, Leadership, Team Building, Business Development, Change Management, Online Advertising, Telecommunications, Enterprise Software, Retail, Competitive Analysis
Education
McMaster University
Honours Bachelor of Arts (Hons B.A.)
York University - Schulich School of Business
Master of Business Administration (M.B.A.)
iQ Technologies October 2009 - February 2011
Prosper July 2006 - September 2009
Nu Skin Enterprises June 2005 - July 2006
GE Capital May 2004 - June 2005
FranklinCovey August 1998 - January 2004
American Express May 1997 - August 1998
Experian January 1987 - May 1997
Skills
Product Management, Product Life Cycle..., Product Development, Channel Management, Project Planning, Business Case, Marketing Research, Product Strategy, Interactive Solutions, Mobile Solutions, Mobile Applications, Mobile Software, Banking, Mobile Technology, Product Requirements..., User Stories, User Experience, Product Launch, Marketing Strategy, Product Marketing, Public Relations, Online Marketing, Social Media, Social Media Marketing, Search Advertising, Social Networking, Marketing Communications, Strategic Partnerships, Partner Management, Negotiating Contracts, Financial Analysis, Financial Modeling, Profit & Loss Management, Public Speaking, Investor Presentations, Staff Development, Staff Mentoring, Team Building, Online Advertising, Lead Generation, Competitive Analysis, Start-ups, Team Management, Market Research, Leadership, Cross-functional Team..., Entrepreneurship, Product Requirements, Process Management, Management
Education
Westminster College 2001 — 2004
Master of Business Administration, Emphasis: Marketing & Finance
Metropolitan State University of Denver 1982 — 1986
Bachelor of Science, Computer & Management Science
American Express February 2012 - Present
American Express November 2008 - March 2012
American Express January 2008 - November 2008
American Express August 2005 - January 2008
American Express August 2004 - August 2005
CLN Highlander February 2002 - April 2004
CIBC/Edulinx December 1997 - February 2002
Skills
Leadership, Workforce Management, Customer Experience, Call Center, Vendor Management, Credit Cards, Process Improvement, Relationship Management, Operations Management, BPO, Change Management, Business Process..., Customer Satisfaction, Performance Management, Operational Excellence, Team Leadership, Management, Call Centers, Training, Finance, Financial Analysis, Customer Retention, Account Management, Employee Engagement, Forecasting, Strategy, Risk Management, Outsourcing, Sales, Analysis, Mergers & Acquisitions, CRM, Business Strategy, Sales Management, Credit, Cross-functional Team..., Team Management, Coaching, B2B, Business Analysis, Customer Service, Financial Services, Payments, Banking, Business Development, Analytics, Contact Centers, Executive Management
Education
McMaster University 1993 — 1997
BA, Anthropology & Economics
ICMI 2008 — 2010
CIAC-CCSL, Operations
York University 2005 — 2006
Masters in Leadership
Queen's University 2003 — 2003
Operational Leadership Course
Tangerine April 2011 - Present
Shoppers Drug Mart November 2006 - December 2010
ING Direct February 2004 - November 2006
American Express February 2003 - February 2004
Bell Canada 2001 - 2002
MLHSBC 2000 - 2001
HSBC 2000 - 2001
Rogers September 1998 - May 1999
Netcom 1999 - 1999
at&t Canada 1999 - 1999
Skills
SDLC, Project Management, IT Strategy, Program Management, Integration, Business Analysis, Project Portfolio..., Management, Change Management, PMP, Project Delivery, Software Project..., Vendor Management, SOA
Education
McMaster University 1980 — 1984
Honours B.Sc.
Fenelon Falls Secondary School 1975 — 1980
Siemens Canada September 2011 - Present
Psion December 2010 - September 2011
Storage Appliance Corp. March 2008 - March 2010
Logitech March 2007 - March 2008
Logitech June 2005 - March 2007
ReserveAmerica 2003 - 2005
American Express 2001 - 2003
Toromont Industries, Inc May 2000 - October 2001
Sears Canada October 1999 - May 2000
Bathurst Jewish Community Centre March 1998 - September 1999
Skills
Visio, Excel, Word, Outlook, PowerPoint, Kanban, Simply Accounting, Sage, Quickbooks, Baan, Clarity, Hyperion Planning, Essbase, Cognos, Microsoft Excel, Forecasting, Financial Analysis, SAP, Budget, Business Analysis, Financial Reporting, Business Planning, Income Statement, Inventory Management, Financial Modeling, Managerial Finance, Hyperion Enterprise, Finance, Cost Accounting, Variance Analysis, Continuous Improvement, Process Improvement, Budgets, Microsoft Word, Management, Analysis, Manufacturing, Internal Controls, Strategy, Change Management, Leadership, Operations Management, Start-ups, Cross-functional Team..., Project Management, Team Leadership, Accounting, Strategic Planning
Education
CMA 2000 — 2002
McMaster University 1992 — 1997
Kinesiology
York Mills Collegiate 1989 — 1992
American Express August 2012 - February 2013
Inception Technologies 2013 - 2013
Wells Fargo Home Mortgage February 2012 - December 2012
Climate Pro LLC February 2009 - February 2012
AMI Advance Medical Institute August 2008 - January 2009
Rapid One Mortgage LLC March 2008 - August 2008
Teletech August 2007 - January 2008
NETtime Solutions October 2006 - August 2007
ACS Affiliated Computer Services Inc. March 2006 - October 2006
ECHOSTAR SATELLITE L.L.C. September 2005 - March 2006
Skills
Call Center, Management, Training, Team Building, Budgets, Process Improvement, Strategic Improvement, Change Management, Call Centers, Program Management, Recruiting, Sales, Start-ups, Leadership Development, Strategy, Banking, Coaching, Marketing, Team Leadership, Leadership
Education
University of Phoenix 2006 — 2008
BSBM, Management
Mesa Community College 1982 — 1984
AAS, Criminal Justice
American Express September 2009 - Present
Freelance August 2001 - Present
SonicWALL/Aventail December 2005 - May 2009
2Wire August 2004 - December 2005
RCN January 2002 - August 2004
Hewlett-Packard February 2000 - January 2002
Education
Mesa Community College 1999 — 1999
Computer Science/Psychology
Mesa Community College 1998 — 1998
GED
Cisco
CCNA
Microsoft
MCSE
SonicWALL
CSSA
CBSI Services, Harrison, NY October 1990 - Present
WVOX 2007 - 2015
American Legion 2000 - 2015
Providence College Club of New York January 1981 - August 2009
Mercy College 2001 - 2007
Chase Manhattan Corporation 1986 - 1990
Dean Witter 1983 - 1986
American Express 1983 - 1985
Herbert Dunhill & Associates 1980 - 1982
Skills
Call Center, Product Development, Public Relations, Radio Broadcasting, Direct Marketing, teaching Business, Program Management, Call Centers, Database Marketing, Advertising, Strategic Partnerships, Marketing, Strategic Planning, Leadership, Strategy, Event Management, Sales, Segmentation, CRM, E-commerce, Digital Marketing, Marketing Strategy, Product Marketing, Online Advertising, Customer Retention, Social Media Marketing, Customer Acquisition, Lead Generation, Product Management, Business Development, Analytics, New Business Development, Integrated Marketing, Direct Mail, Digital Media, Relationship Marketing, Online Marketing, Digital Strategy, Email Marketing, Multi-channel Marketing, Mobile Marketing, Competitive Analysis, B2B Marketing, Mobile Devices, Marketing Management
Education
Hagan School of Business, Iona College 1981 — 1986
MBA, Information Systems
Mercy College 2001 — 2008
Instructor, Direct Marketing
Providence College 1975 — 1979
BS, Marketing
Pelham Memorial HS 1971 — 1975
SunLife July 2014 - Present
American Express March 2013 - July 2014
American Express January 2012 - March 2013
Wunderman September 2010 - January 2012
Morguard Investments May 2009 - August 2009
Mitel Networks May 2008 - December 2008
Skills
Marketing Strategy, Direct Marketing, Digital Marketing, Online Advertising, Analytics, Business Intelligence, Data Analysis, Strategic Planning, Email Marketing, Project Management, SEO, Management, Marketing Communications, Web Analytics, Leadership, Marketing
Education
McMaster University 2007 — 2009
MBA, Marketing, minor: eBusiness
McMaster University 2002 — 2006
BA Arts, Economics
McMaster University 2002 — 2006
BA Science, Computer science
American Express February 2013 - Present
American Express June 2012 - July 2014
American Express August 2011 - June 2012
American Express March 2010 - August 2011
American Express January 2009 - March 2010
American Express March 2008 - January 2009
Education
Mercy College 2002 — 2003
MA, Organizational Leadership
Mercy College
Masters of Science, Organizational Leadership
University at Buffalo 1997 — 2000
SUNY BUFFALO
Bachelor of Arts, Communications
West Virginia University
Hertz Rent a Car July 2012 - Present
Hertz August 2009 - June 2012
American Express November 2007 - August 2009
JPMorgan Chase October 2006 - October 2007
Argent Mortgage July 2004 - October 2006
Skills
Analysis, Forecasting, Strategy, Management, Budgets, Pricing, Analytics, SAP, Project Planning, Financial Analysis, Financial Modeling, Business Analysis, Competitive Analysis, Process Improvement, Strategic Planning, Business Strategy, Microsoft Excel, Financial Reporting, Risk Management, Data Analysis, Corporate Finance, Access, Finance, Banking, Pricing Strategy
Education
Mercy College 2006 — 2009
M.B.A, Finance and Banking
Mercy College 2002 — 2006
Master's, Banking
State University of New York College at Geneseo 1996 — 2000
Bachelor, Business Management
Entrust Datacard (formerly Datacard Group) January 2009 - Present
Datacard Group May 2008 - January 2009
KOG Integrated Marketing Communications November 1998 - January 2009
Children's Hospitals and Clinics of Minnesota January 2008 - May 2008
Woodbury Financial January 2007 - June 2007
Piper Jaffray February 2000 - December 2006
American Express April 1997 - November 1998
PDI Ninth House April 1987 - March 1997
Skills
Marketing Communications, Copy Editing, Editing, Integrated Marketing, Proposal Writing, Marketing, Internal Communications, Press Releases, Corporate Communications, Brand Management, Microsoft Word, Strategy, Microsoft Office, Brand Development, Copywriting, AP Style, Writing, Visual Communication, Proposal Support, Proposal Generation, Government Proposals, Corporate Branding, Brochures, Marketing Management, Public Relations, Adobe Acrobat, B2B Marketing, Marketing Strategy, Media Relations, Strategic Communications, Brand Communication, Marcom Project..., Qvidian Proposal..., Commercial Proposals
Education
University of Saint Thomas - School of Business 2009 — 2009
Certificate, Mini MBA
Metropolitan State University 1998 — 2006
Bachelor's, Integrated Marketing Communications
MCAD 1997 — 1997
N/A, Graphic Design I class, A
Dakota County Area Vocational Technical Institute
Legal Secretary, Professional Administrative
American Express November 2011 - Present
ShareFile July 2011 - November 2011
American Express 2010 - July 2011
Global Knowledge May 2005 - April 2009
Global Knowledge February 2004 - May 2005
Global Knowledge June 2001 - January 2004
Global Knowledge February 2000 - February 2001
Progress Energy 1994 - 1997
Plants By Grant 1991 - 1993
Liberty Mutual 1990 - 1991
Skills
Sales Process, Direct Sales, Business Development, Selling, B2B, Strategic Planning, Team Leadership, Sales Management, Sales, Contract Negotiation, Account Management, Leadership, Business Strategy, Sales Operations, New Business Development, Salesforce.com, Consulting, Program Management, Training, Marketing, Management, Solution Selling, Cold Calling, Lead Generation, Strategic Partnerships, Sales Presentations, Technical Services, Channel, Recruiting, Market Research, Telecommunications, SaaS, Networking, Cloud Computing, CRM, Finance, Enterprise Software, Strategy, Customer Retention, Marketing Strategy, Project Management, Team Building, Negotiation
Education
Meredith College 1983 — 1987
B.S., Business Management - Marketing
American Express September 2013 - Present
American Express March 2015 - September 2015
ILS January 2009 - June 2012
LifeLock December 2007 - September 2010
Skills
Customer Service, Project Management, Team Building, Coaching, Quality Assurance, Data Entry, System Administration, Public Relations, Customer Satisfaction, Leadership Development, Process Improvement, Problem Solving, Administration, Advertising, Microsoft Office, Editing, Call Centers, Delegation, Web Development, Research, Social Networking, Time Management, Microsoft Word, Telecommunications, Sales, Outlook, Writing, Process Mapping, Customer Relations, Photoshop
Education
Oklahoma Christian University 2005 — 2007
Mesa Community College 2003 — 2004
Salesforce February 2014 - Present
Yahoo September 2007 - January 2014
American Express March 2006 - June 2007
Skills
CRM, Technical Support, Microsoft Office, Salesforce.com, Customer Service, Troubleshooting, Cloud Computing, Call Centers, Analytics, Basic HTML, Certified..., Escalation Resolution, HTML, Leadership, Project Management, Web Hosting, WordPress, Employee Training, Team Leadership, Social Media, SaaS
Education
Mesa Community College
American Express June 2012 - July 2015
American Express June 2003 - July 2012
Target October 2002 - May 2003
Skills
Business Process..., Risk Management, Supply Management, Strategy, Business Analysis, Process Improvement, Management, Procurement, Recruiting, Vendor Management, Financial Services, Project Management, Contract Management, Databases, Strategic Sourcing, Purchasing, Strategic Planning, Consulting, Leadership
Education
Metropolitan State University 2006 — 2011
BS Business Administration, Minor in Management Information Systems
Metropolitan State University
Bachelor of Science, Business Administration, Business Administration, Management and Operations
Scotiabank January 2015 - Present
Points September 2013 - January 2015
American Express June 2010 - September 2013
American Express January 2009 - June 2010
American Express January 2008 - January 2009
FUJIFILM CANADA INC. September 2006 - September 2007
Skills
Digital Marketing, Integrated Marketing, Loyalty Marketing, Marketing Strategy, Direct Marketing, Email Marketing, Customer Acquisition, Marketing Communications, Loyalty Programs, B2B Marketing, Segmentation, Marketing, Leadership, Product Marketing, Digital Strategy, Management
Education
McMaster University
Honours Bachelor of Commerce
Turner Fenton Secondary School
Influence Graphics 2005 - Present
RS Digital Studios 2001 - 2005
Ron Sizemore Visual Productions October 1985 - November 2001
American Express 1976 - 1984
Skills
Direct Mail, Offset Printing, Graphic Design, Variable Data Printing, Advertising, Digital Printing, Large Format, web to print, Wide Format Printing, Color Printing, Brochures, Account Management, Postcards
Education
William Paterson University of New Jersey 1976 — 1977
BS, Communications
Mercer County Community College 1974 — 1975
Associate of Arts (A.A.), Communications
Candlelight Tavern September 1997 - Present
Kentucky Inn October 2007 - Present
American Express September 1994 - September 1997
Skills
Bar Management, Marketing, Social Media Marketing, Finance, Management
Education
Metropolitan State University of Denver 1984 — 1988
Hotel Restaurant Management
GE Healthcare 2005 - 2013
Adecco Personnel Services 2004 - 2005
American Express 1989 - 2004
Accor 1988 - 1989
Princeton Healthcare System 1986 - 1988
Skills
Microsoft Power Point..., Microsoft Word 2010, Microsoft Excel 2010, Outlook, Access, Customer Service, Data Entry, Microsoft Office, Healthcare, Teamwork, Event Planning, Lotus Notes, Software Documentation, Administrative..., Spreadsheets, Budgets, Process Improvement, Training, Microsoft Excel, PowerPoint, Management, Data Analysis, Analysis, Microsoft Word, Program Management, Time Management, Project Planning, Research, Contract Negotiation, Team Leadership, Strategic Planning, Project Management, Leadership, Team Building, Negotiation, Recruiting, Process Scheduler, Sales, Coaching, Accounting, Strategy, Employee Relations, Customer Satisfaction, Human Resources, Office Management, Event Management, Marketing, Invoicing, Sales Management, Cross-functional Team...
Education
Mercer County Community College
Business
Katharine Gibbs School 1988 — 1988
Travel & Conference Planning
Princeton High School 1981 — 1985
The Nature Conservancy December 2013 - Present
Astia.org 2012 - Present
The Nature Conservancy October 2013 - November 2013
Userplane September 2009 - June 2013
AOL August 2006 - October 2009
America Online January 2002 - July 2006
AOL June 1998 - December 2001
American Express June 1989 - June 1998
Vero Beach Dodgers 1981 - 1984
Skills
Program Management, P&L Management, Integration, Change Management, Cross-functional Team..., Advertising, Strategic Partnerships, Strategy, Account Management, Strategic Planning, Budgets, Product Development, Marketing Strategy, User Experience, Project Management, Mobile Devices, Start-ups, Management, Product Management, Leadership, Business Planning, Analysis, Digital Media, Process Improvement, Project Planning, Product Marketing, Team Leadership, SaaS, Executive Management, Vendor Management, Social Media, Business Development, E-commerce, Analytics, Agile Methodologies, Entrepreneurship, Social Media Marketing, Digital Strategy, CRM, B2B
Education
University of North Florida - College of Business Administration 1992 — 1992
Mercer University 1984 — 1988
Bachelor of Arts (BA)
American Express October 2012 - Present
Great Hotels of the World March 2009 - October 2011
London Marriott West India Quay Hotel December 2005 - February 2009
London Marriott West India Quay Hotel January 2004 - November 2005
Long Wharf Marriott Hotel February 2002 - December 2003
Long Wharf Marriott Hotel August 2000 - February 2002
Skills
Hotels, Hospitality, Revenue Analysis, Hospitality Management, Account Management, Event Management, Hotel Management, Yield Management
Education
Merrimack College 1995 — 1999
BA, Sociology & Political Science
American Express August 2012 - Present
Verizon Wireless September 2001 - May 2012
Apple December 1995 - July 2001
Skills
Catering, Cooking, Event Planning, Organization, Cleaning, Spanish
Education
Dysart High School
Diploma
Mesa Community College
University of Phoenix-Sacramento Valley Campus
Mesa Community College
Citi Group July 2014 - Present
UST Global / Abzooba December 2013 - July 2014
American Express June 2013 - December 2013
Mongiello Consulting Inc. July 2005 - December 2013
Nielsen Media Research 2012 - 2012
Alura Netwotks Inc. January 2010 - January 2011
Citibank May 2009 - August 2010
Oxford Consulting Group October 2006 - December 2008
Sterling Commerce (IBM) 2006 - 2008
Hewlett-Packard November 1982 - October 2003
Skills
Project Management, Technical Support, Channel Management, Program Mangement, Direct Sales, Enterprise Risk..., risk mgt, change mgt., fluent in Spanish, SDLC, Program Management, Risk Management, IT Service Management, Change Management, Integration, Management, ERP, Channel Partners, Cross-functional Team..., CRM, Leadership, PMO, Vendor Management, PMP, Consulting
Education
Metropolitan State College of Denver 1987 — 1990
BS, Computer Science
Miami Dade College 1971 — 1974
AS, EET
Ameriprise Financial Services, Inc. May 2015 - Present
Target January 2014 - May 2015
Target June 2011 - January 2014
Target June 2008 - June 2011
Ameriprise Financial Services, Inc. January 2002 - June 2008
American Express January 1997 - January 2002
American Express January 1985 - January 1997
Skills
Process Improvement, Leadership, Management, Team Leadership, Business Analysis, Integration, Customer Service, Business Process, Project Management, Operations Management, Business Systems, Change Management, Problem Solving, Microsoft Excel, Retail, Analysis, Cross-functional..., Training, Consulting, SAP ERP Period Close..., Qualified Retirement..., Sales, Technical Support, Teamwork, Visio
Education
Metropolitan State University 2003 — 2008
Bachelor's Degree, Business Administration, Marketing Minor
University of St. Thomas
Mini MBA Marketing - Expected Completion December
- Independent July 2013 - Present
Simpson Fire Department June 2011 - Present
NACCO Materials Handling Group May 2011 - July 2013
IBM Global Business Process Services January 2011 - May 2011
Collabera March 2010 - June 2010
Virteva June 2008 - February 2009
US Bank October 2007 - February 2008
Cargill December 2006 - October 2007
Consultant May 2002 - October 2006
American Express January 1999 - April 2002
Skills
Project Management, Leadership, Information Technology, Business Intelligence, Building Relationships, Operating Budgets, Six Sigma, Supervision, Communication, Business Process..., Data Analysis, Teradata Data Warehouse, Strategic Planning, IT Strategy, Business Development, Salesforce.com, Infrastructure, Telecommunications, Call Center Development, PMI, Lean Manufacturing, IT Governance, IT Steering Committee, Cloud Adoptation
Education
Wayne Community College 1976 — 1979
Associate of Arts (AA), Liberal Arts and Sciences, General Studies and Humanities
Metropolitan State University
Bachelor of Arts (BA), CIS/MIS
Axios Systems June 2012 - Present
UnitedHealth Group April 2010 - May 2012
Femme Comp Inc. June 2009 - April 2010
Family Health International 2007 - 2009
Strategic Technologies 2004 - 2007
Darwin Partners 2003 - 2003
Conxion Corporation 2002 - 2003
Ventro Corporation 2000 - 2001
Merrill Lynch 1997 - 2000
American Express 1996 - 1997
Skills
ITIL, IT Service Management, Data Center, COBIT, IT Management, Deployment, IT Strategy, IT Operations, Vendor Management, IT Governance, Integration, Program Management, Change Management, PMP, Process Improvement, Cloud Computing, Service Delivery, Team Leadership, Business Analysis, Virtualization, Service Management, Management Consulting, Requirements Analysis, Outsourcing, Application Development, Business Continuity, Project Portfolio..., Operations Management, Strategic Planning, Team Building, Business Management, Managed Services, Consultancy, Budget Management, SLA, ITIL Certified, ITSMF, ITIL Service Strategy, Service Operation, Remedy AR System, Business Service..., System Deployment, Management, SaaS, Solution Architecture, Sla, Strategy, Budgets, SDLC, Governance
Education
PMP, ITIL v3 Expert, ISO/IEC 20000, TCO 2012 — 2012
PMP, ITIL v3 Expert, ISO 20000, PMP, ITIL v3 Expert, ISO 20000
Mercer University 1987 — 1988
MBA, Management Information Systems
Worcester Polytechnic Institute 1979 — 1983
B.Sc., Computer Science
Nottingham Trent University 1981 — 1982
HND, Computer Science
Springfield High School 1975 — 1979
American Express November 2012 - Present
.... August 2012 - Present
American InterContinental University March 2009 - August 2012
American InterContinental University January 2009 - January 2012
Hertz 2008 - 2009
Enterprise Rent-A-Car 2004 - 2007
Skills
Growth Strategies, Logistics, Marketing, Best Practices, Key Account..., Sales, Cost Control Turnarounds, Budgeting, Forecasting, Continuous Improvement, Business Development, Training, QC, Quality Control, Client Relations, Music Production
Education
Mercer University - Stetson School of Business and Economics
Master of Business Administration (MBA), Marketing, Management Information Systems, 3.45
University of Miami - School of Business
Bachelor of Business Administration (BBA), Business Administration, Management and Operations, 3.25
Denver Premier Accounting September 2009 - Present
O&G Environmental February 2005 - September 2010
American Express October 2003 - January 2005
Wells Fargo Bank September 2002 - October 2003
Warwick New York Hotel August 2001 - September 2002
Adam's Mark Hotel October 1998 - January 2001
Davis Audio Visual 1998 - 2001
Education
Metropolitan State University of Denver 2002 — 2005
AAGS, Early Childhood, Business
Metropolitan State University of Denver
BA, Accounting
Axxis Software November 2012 - Present
Carlson Companies March 2010 - November 2012
Carlson Companies December 2009 - March 2010
Corporate through ProStaff May 2009 - December 2009
Precise Software, LLC April 2008 - January 2009
Emerson Process Management Rosemount, Inc August 2006 - April 2008
Interstate Companies March 2006 - August 2006
Lifetouch December 2004 - March 2006
McGladrey June 2004 - December 2004
American Express November 2003 - June 2004
Skills
Active Directory, Software Documentation, VPN, XP, Software Installation, Computer Hardware, Help Desk Support, Technical Support, Access, Microsoft Exchange, ITIL, IT Management, Servers, Disaster Recovery, IT Operations
Education
College of St. Benedict's in St. Joseph Minnesota 1999 — 2003
BA, Computer Science
Metropolitan State University
Mount Sinai Health System October 2014 - Present
Independent January 2014 - October 2014
Taina Cafe, Restaurant & Bar May 2011 - January 2014
Heidrick & Struggles March 2001 - December 2010
Neocomp Technology, Inc. January 2000 - March 2001
American Express June 1996 - January 2000
Barneys New York March 1992 - May 1996
Skills
Data Center, Windows Server, Microsoft Exchange, Cisco Technologies, Networking, Strategy, Project Management, Change Management, Management, Troubleshooting, Leadership, Integration, TCP/IP, Technical Support, IT Operations, Operating Systems, Hardware, Lotus Notes, Routers, Infrastructure
Education
Mercy College 2005 — 2006
M.S, Organizational Leadership
Mercy College 2003 — 2005
B.S, Computer Information Systems
Apple Inc. April 2010 - December 2014
Fox Interactive Media - MySpace.com January 2008 - March 2010
Maxim Magazine/Digital December 2006 - February 2008
John Wiley and Sons January 2006 - November 2006
American Express June 2004 - December 2005
Barnes&Noble.com July 1996 - June 2004
Skills
Digital Media, Digital Strategy, Online Advertising, Digital Marketing, Integrated Marketing, Advertising, Mobile Marketing, Social Media, Strategic Partnerships, Social Media Marketing, Salesforce.com, SEM, E-commerce, Email Marketing, Lead Generation, Marketing Strategy, Account Management, Media Planning, New Media, Mobile Advertising, Sales, Sales Operations, Leadership, Sales Management, Selling, Online Marketing, Analytics, B2B, Business Development, Marketing, B2B Marketing Strategy, B2B Marketing
Education
Merrimack College 1993 — 1995
B.A., English
Booz Allen Hamilton August 2008 - June 2012
Vonage May 2006 - May 2007
Booz Allen Hamilton June 2000 - June 2001
American Express 1998 - 2000
Skills
Strategic Planning, Program Management, Project Management, Management, Process Improvement, Strategy, Cross-functional Team..., Leadership, Business Process..., Integration, Budget Development, Financial Risk..., Federal Grant Management, Social Media Integration, Logistics Management, Procurement Contracts, Standards Compliance, Quality Auditing, Business Development, Change Management, Training, Analysis, Vendor Management, Team Building, Policy, Data Analysis, Operations Management
Education
Metropolitan College of New York
Bachelor's Degree
Saint Joseph's University
Executive MBA
Expedia December 2009 - Present
American Express (Ciber is my contract company) March 2008 - December 2009
American Express 2008 - 2009
First National Bank of Arizona January 2000 - January 2008
Skills
Firewalls, VPN, Security, Data Center, Cisco Technologies, Disaster Recovery, Switches, BGP, Network Security, Cisco Routers, Networking, Cisco IOS, WAN, Network Engineering, DNS, Network Architecture, Load Balancing, System Deployment, CCNA, Routing, Cisco Nexus
Education
Mesa Community College
ADP June 2014 - Present
QwikCart® January 2013 - June 2014
The TriZetto Group July 2012 - January 2013
Kforce Inc. May 2012 - July 2012
Comprehensive Software Systems September 2001 - March 2011
American Express 1998 - 2001
Piper Jaffray 1996 - 1998
US Army 1991 - 1994
Skills
Process Improvement, Leadership, Risk Management, Software Development, Team Leadership, Management, Strategic Planning, SDLC, Agile Methodologies, Enterprise Software, Training, Business Analysis, Software Project..., Requirements Analysis, Vendor Management, Microsoft SQL Server, Program Management, Scrum, Product Development, Integration
Education
Metropolitan State University 2000 — 2002
Master Business Administration, Business Administration
Metropolitan State University 1998 — 2000
Bachelor Science, Business Administration
Safeway, Inc July 2012 - Present
Safeway July 2012 - Present
American Express July 2009 - November 2011
IBM Global Services August 2007 - June 2009
Pomeroy IT Solutions/CDI Corp August 2007 - June 2009
Hewlett-Packard November 2001 - May 2007
Hewlett-Packard November 2001 - May 2007
Nokia June 2000 - November 2001
Nokia, Incorporated June 2000 - November 2001
Skills
Unix, Solaris, Servers, Data Center, Red Hat Linux, AIX
Education
Metropolitan State College
B.S, Mechanical Engineering Technology
Metropolitan State College
A.A.S, Drafting Engineering Technology
Metropolitan State University of Denver
BSMET, Mechanical Engineering Technology
Sun Educational Services
Information Technology
BlackRock October 2013 - Present
Deutsche Bank August 2002 - Present
American Express January 1996 - August 2002
Skills
Credit Derivatives, Investment Banking, Equity Derivatives, Derivatives, Hedge Funds, Foreign Exchange, Financial Services, Fixed Income, Equities, Capital Markets, Prime Brokerage
Education
Mercy College 2011 — 2012
Masters of Science in Organizational Leadership, 4.0
Wesleyan University
Bachelor of Arts, College of Social Studies
Sunnybrook Health Sciences Centre - Palliative Care consult team December 2008 - Present
American Express 1997 - 2007
Skills
SDLC, Vendor Management, Business Analysis, Software Project..., Visio, Requirements Analysis, Program Management, Requirements Gathering, Change Management, User Acceptance Testing, Business Requirements, Business Process..., Business Process, Software Documentation, Systems Analysis, CRM, Project Delivery, Resource Management, Process Improvement, PMP, IT Strategy, SharePoint, ITIL, Business Intelligence, Project Portfolio..., Quality Assurance, Integration, IT Management, Analysis, Governance, Testing, PMO, Project Management, MS Project, Enterprise Architecture, Cross-functional Team...
Education
Pathfinder Business College 1987 — 1988
Law Clerks Degree
McMaster University 1974 — 1977
BA, Sociology
Ameriprise Financial March 2006 - Present
Ameriprise Financial January 1988 - February 2006
American Express 2000 - 2005
Ameriprise Financial January 1984 - January 1988
Skills
SDLC, PMO, Vendor Management, Project Portfolio..., PMP, Business Analysis, IT Strategy, Program Management, Process Improvement, Resource Management, Software Project..., Financial Services, Risk Management, Requirements Gathering, Change Management, Requirements Analysis, CMMI, Project Management, Business Process..., Business Requirements, Security, Visio, Business Process, Business Intelligence, Integration
Education
Metropolitan State University 1986 — 1989
BA
American Express February 2013 - Present
Evolution Design LLC January 2011 - February 2013
Lord, Abbett & Co. LLC April 2008 - September 2010
Lord, Abbett & Co. LLC November 2005 - April 2008
Morgan Stanley November 2002 - November 2005
Robert A Becker December 2000 - March 2002
National Basketball Association June 1999 - August 2000
Skills
Business Development, Mutual Funds, Microsoft Office, Investments, FINRA, Risk Management, Outlook, Project Planning, Financial Analysis, 401k, Paralegals, Dedication to..., Compliance, SEC filings, Life Coaching
Education
Metropolitan College of New York - School of Business 2009 — 2010
MBA, Financial Services
New York University - Leonard N. Stern School of Business 1995 — 1999
BS, Marketing
Corelink Administrative Solutions July 2012 - Present
Workforce Safety & Insurance September 2007 - July 2012
State of Arizona January 2007 - August 2007
State of Arizona April 2005 - January 2007
HOUSECALL HOME HEALTHCARE July 2003 - April 2005
American Express January 1999 - June 2002
American Express January 1994 - January 1999
American Express January 1991 - January 1994
American Express January 1988 - January 1991
American Express December 1986 - January 1988
Skills
CPC, Testing, Training, Project Planning, Troubleshooting, Agile Methodologies, SQL, Integration, Software Project..., Access, Visual Basic, Business Analysis, SDLC, Visio, Process Improvement, Requirements Analysis, SharePoint, Vendor Management, Software Documentation, Program Management, Analysis
Education
Villanova University 2012 — 2012
Certificate of Achievement, Software Testing
B2T Training 2007 — 2008
Certificate, Business Analyst Associate
Allied Business Schools 2002 — 2002
Certificate, Medical Billing and Coding
Metropolitan State University 1995 — 2000
BS, MIS
Rural/Metro Corporation 2014 - Present
Bank of America 2013 - 2013
Cross Country Home Services 2013 - 2013
DIRECTV 2012 - 2013
Staples 2009 - 2012
QCI 2009 - 2009
Kaiser Permanente 2008 - 2009
Western Union 2006 - 2008
Equitec 2005 - 2006
American Express 2004 - 2005
Skills
SDLC, Data Warehousing, ETL, SSIS, Business Requirements, Business Analysis, Requirements Gathering, Business Intelligence, Visio, Data Integration, SAS, Unix, SQL, Pentaho, Apache, TSO, JCL, T-SQL, SAS programming, Data Modeling, Reports, Programming, Stored Procedures, Teradata, DB2, SharePoint, Requirements Analysis, Perl, Disaster Recovery, Databases, Linux, COBOL, Microstrategy, VBScript, Microsoft SQL Server, Shell Scripting, MySQL, Data Analysis, Enterprise Architecture, Oracle, Crystal Reports, Analytics, JavaScript, Access, SOA, Scrum, Agile Methodologies, Visual Basic, Software Documentation, ASP
Education
Metropolitan State University of Denver 1988 — 1992
Green Mountain High School 1978 — 1982
RBC April 2013 - Present
RBC 2013 - 2014
American Express Bank February 2010 - May 2011
KPMG April 2008 - February 2010
KPMG MSLP 2008 - 2010
Cratos Technology January 2002 - May 2006
American Express 1999 - 2002
Skills
IT Strategy, Business Requirements, Requirements Gathering, PMO, Business Analysis, Requirements Analysis, Business Process, Management, Project Management, SDLC, Strategic Planning, Business Process..., PMP, Project Portfolio..., Vendor Management, Software Project..., Project Delivery
Education
McMaster University
Master of Arts (M.A.), Philosophy
University of Toronto - Rotman School of Management
Master of Business Administration (MBA)
American Express September 2011 - Present
Elena Bates & Associates, LLC February 2010 - September 2011
MoneyGram International April 2007 - February 2010
Ameriprise Financial 2000 - March 2006
Ameriprise Financial 1985 - 2000
Skills
Project Management, Vendor Management, SDLC, Integration
Education
Normandale Community College 2009 — 2009
Certification, SCRUM Master
Villanova University
IS/IT Project Management Master Certificate
Bismarck State University
Data Processing
Metropolitan State University
Business Administration, Psychology
Computer Sciences Corporation January 2011 - Present
2010 US Census (Evolver, Inc) January 2010 - September 2010
JPMorgan Chase August 2006 - November 2009
PetSmart February 2006 - August 2006
JPMorgan Chase October 2002 - December 2005
American Express February 1997 - May 2002
Skills
Data Center, Desktop Support, Storage, Customer Service, Servers, Troubleshooting, Technical Support, SAN, Windows Server, Operating Systems, Disaster Recovery
Education
Mercer County Community College
A.S., Aerospace Operations Management
University of Delaware
Bachelor of Science (B.S.), Economics
American Express June 2013 - Present
PayPal/Bill Me Later August 2012 - May 2013
Paypal September 2011 - May 2012
PayPal November 2010 - September 2011
Identity Theft 911 December 2009 - November 2010
Countrywide October 2006 - October 2009
Wells Fargo April 2004 - September 2006
Education
Mesa Community College 2000 — 2006
Associates
International Search Consultants April 2008 - Present
American Express May 2005 - May 2008
American Express May 2000 - May 2005
Education
Mesa Community College 1983 — 1984
Origami Owl Custom Jewelry May 2014 - Present
Republic Services Inc September 2012 - June 2014
Community Healthcare Systems May 2012 - August 2012
Charles Schwab June 2010 - May 2012
American Express January 2010 - June 2010
AT&T June 2009 - January 2010
Premise One Inc. January 2008 - February 2009
US Army July 2001 - July 2005
Skills
Cisco Technologies, OSPF, Network Engineering, BGP, TCP/IP, EIGRP, Firewalls, CCNA, WAN, VPN, Security, Network Security, LAN-WAN, Routing, Network Administration, CCNP, Wireless, Computer Security, Network Architecture, Wireless Networking, Telecommunications, Network Design, ICM Scripting, Calabrio Call Recording, CUIC Reporting, Cisco Call Manager, Cisco CVP, VXML Routers
Education
Mesa Community College
Broadridge Financial Solutions November 2014 - Present
Broadridge Financial Solutions March 2013 - October 2014
Nomura July 2009 - January 2013
DTCC March 2008 - July 2009
Nomura January 2006 - March 2008
American Express February 2002 - December 2006
SAP 2001 - 2005
Citibank 1995 - 2001
Skills
Capital Markets, Fixed Income, Investment Banking, Trading Systems, Derivatives, Financial Services, Securities, Investments, Middle Office, Corporate Finance, Back Office, Credit Derivatives, Mergers & Acquisitions, Finance, Equities, Bloomberg, Trading, Electronic Trading, Hedge Funds, Business Analysis, Risk Management, SDLC, Project Management, Management, Financial Analysis
Education
Mercy College 1985 — 1990
Bachelor of Science (B.S.), Public Accounting
Walton High School
High School/Secondary Diplomas and Certificates
American Express February 2014 - Present
American Express January 2012 - Present
American Express April 2008 - January 2012
Southwest Airlines January 1997 - April 2008
Skills
SDLC, Business Analysis, Visio, Requirements Analysis, Quality Center, User Acceptance Testing, Process Improvement, SharePoint, Requirements Gathering, Software Project..., Vendor Management, Testing, Project Portfolio..., Business Requirements, Software Documentation, Project Management, Access, Data Analysis, IT Management, Business Intelligence, PMP, Data Warehousing, Analysis, Agile Methodologies, Agile Project Management, Scrum, Leadership, Software Quality..., Disaster Recovery, Test Planning, Project Delivery, Integration, Business Process..., IT Strategy, Quality Assurance, Enterprise Architecture, Waterfall, Business Process, Management, System Testing, Regression Testing, Governance, Risk Management
Education
University of Phoenix 2003 — 2007
Master of Business Administration (M.B.A.)
Mesa Community College 1996 — 1996
Scottsdale Community College 1992 — 1993
Infinity Financial Services October 2014 - Present
First Financial Equity Corporation November 2012 - October 2013
SLINGSHOT LIMITED January 2010 - November 2012
LPL Financial January 2006 - January 2010
WALNUT STREET SECURITIES January 1998 - January 2006
American Express Financial Advisors January 1995 - January 1998
American Express January 1995 - January 1998
Skills
Fixed Annuities, Financial Advisory, Strategic Financial..., Financial Services, Finance, Investments, Start-ups, Investment Advisory, Mutual Funds, Series 63, Strategy, Retirement, Retirement Planning, Series 7
Education
Metropolitan State University 1997 — 1998
CFP, Finance
EHS
Ameriprise Financial September 2007 - Present
Ameriprise Bank, FSB 2007 - Present
Ameriprise Financial 2005 - 2007
American Express September 2002 - August 2005
American Express November 1999 - August 2002
Education
University of St. Thomas 2003 — 2006
MS, in Software System
Metropolitan State University
BS, Business Economics with Finance focus, Minor Mathematics
American Express March 2010 - Present
American Express December 2006 - March 2010
American Express 2004 - 2006
ACCO Brands 2003 - 2004
American Express 2002 - 2004
American Express 2000 - 2003
Nabisco Biscuit Company 1998 - 1999
Nabisco Biscuit Company 1997 - 1998
Skills
Relationship Management, Analytics, Strategy, Financial Services, Customer Service, Account Management, Customer Experience, Customer Acquisition, Segmentation, Sales, B2B, Pricing, Loyalty Marketing, Credit Cards, Strategic Partnerships, Competitive Analysis, Salesforce.com, Direct Marketing, CRM, Customer Retention
Education
McMaster University 1992 — 1996
B. Comm., Business with Minor in Sociology
American Express Production Support SpecialistUhaul InternationalAugust 1978 - September 1993
Skills
IBM CCA, IBM ICSF, IBM DKMS, Agile Methodologies
Education
Mesa Community College 1973 — 1975
American Express January 2004 - July 2008
OAOT May 2000 - November 2003
Education
Memorial University of Newfoundland 1982 — 1988
Arts, Philosophy-political science
American Express June 2015 - Present
EB Games Canada September 2013 - June 2015
American Express January 2013 - September 2013
American Express September 2009 - January 2013
American Express July 2008 - September 2009
RBC August 2006 - July 2008
ING April 2005 - August 2006
ING March 2003 - April 2005
ING October 2001 - March 2003
Sole Proprietorship April 2001 - October 2001
Skills
Analytics, Data Analysis, CRM, Analysis, Business Intelligence, SAS, Business Strategy, Business Process..., Requirements Gathering, Business Analysis, Strategy, SQL, Risk Management, SDLC, Management, Enterprise Architecture, Vendor Management, Tableau, Marketing Strategy, Strategic Planning, Data Visualization, GIS
Education
Memorial University of Newfoundland 1993 — 1998
B.Sc. (hon.), Environmental Science
Professional Institute of Applied Technology 1994 — 1998
AIT, Applied Information Technology
American Express July 1997 - Present
Amex 1997 - Present
Geneva Steel 1989 - 1997
Education
Metropolitan State University of Denver 1976 — 1978
BS, Business Management
Citi October 2011 - Present
American Express February 2009 - October 2011
GE Money October 2003 - January 2009
Conseco Finance October 2002 - October 2003
Conseco Finance May 2000 - October 2002
Skills
B2B, Portfolio Management, Credit Cards, Account Management, New Business Development, Marketing Strategy, Customer Relations, P&L Management, Strategic Planning, Consultative Selling, Key Account Management, Client Development, Customer Service, Sales Management, Relationship Management, Sales, Risk Management, Sales Operations, Leadership, Management, Customer Retention, Cross-functional Team..., Customer Acquisition, Credit, CRM, Salesforce.com, Analytics, Strategy, Strategic Partnerships, Business Development, Financial Services, Sales Process, Pricing, Forecasting, Executive Management, Finance, Process Improvement, Selling
Education
Metropolitan State University 1995 — 2000
Bachelor, Business Management
Centennial High School 1987 — 1988
American Express January 2005 - March 2009
American Express January 1998 - January 2005
American Express January 1996 - January 1998
Skills
Cross-functional Team..., Project Management
Education
Mesa Community College 1982 — 1985
AGS, General Studies
EY July 2014 - Present
New York University January 2014 - Present
NYU Stern School of Business January 2014 - Present
Epigenesis 2015 - 2015
Epigenesis 2015 - 2015
Ernst & Young October 2012 - June 2014
Ernst & Young September 2002 - August 2012
Ernst & Young 1988 - 2001
American Express 1983 - 2001
Skills
Consumer Products..., Law Firms, Risk Advisory, Auditing, Internal Audit, Enterprise Risk..., COSO, Internal Controls, Financial Risk, SOX 404, SAS70, ITGC, Big 4, Sarbanes-Oxley Act, IT Audit, Financial Reporting, CISA, CPA, IFRS, PMO, Risk Assessment, Risk Management, @Risk, Accounting, External Audit, Consumer Products, Assurance
Education
McMaster University 1972 — 1976
BComm, Business, accounting
Michigan Community Dental Clinics September 2011 - Present
Gregory M. Joseph D.D.S., P.C. February 2004 - January 2012
American Express 2001 - 2003
Education
Mesa Community College 2007 — 2009
Associate of Applied Science, Linux Networking
DES – Division Benefits & Medical Eligibility July 2012 - September 2012
Industrial Commission of Arizona April 2012 - July 2012
JPMorgan Chase September 2011 - January 2012
American Express January 2011 - July 2011
Greg Bjorkman's MS Access & Excel Solution Provider November 2006 - January 2011
Kitchell Construction August 2006 - November 2006
Cryovac Corp January 2000 - February 2006
Skills
Access, Excel, VBA, Databases, Database Administration, Data Analysis, Database Design, Database Management, Reporting & Analysis, Application Development, Report Writing, Data Processing, SQL, Pivot-Tables,..., Access & Excel Reports..., Creative, Analytical,..., Database Admin, Analysis, Software Documentation
Education
Vernon College 2001 — 2004
Associate of Science (AS), Computer and Information Sciences, Networking, 3.54
Mesa Community College 1900 — 1900
Data Analysis, 4.0
American Express September 2014 - Present
American Traffic Solutions August 2011 - September 2014
Charles Schwab August 2010 - July 2011
Mattel August 2009 - July 2010
Brazen Technology, Inc. October 2007 - September 2009
Cummins Allison October 2005 - October 2007
Skills
Windows, Visio, Software Documentation, Troubleshooting, Active Directory, Access, Microsoft Exchange, System Administration, Operating Systems, SharePoint, Computer Hardware, Cisco Technologies, Disaster Recovery, Network Security, VMware, SCCM, Windows Security, WSUS, Group Policy, Hardware, Blackberry Enterprise..., VPN, Technical Writing, Help Desk Support
Education
Mesa Community College 2010 — 2012
Information Technology
Phoenix College 2009 — 2011
Information Technology
Ameriprise Financial November 2005 - Present
American Express Retirement Services October 1996 - December 2005
American Express Retirement Services March 1991 - December 2005
American Express March 1991 - December 2005
American Express Retirement Services March 1991 - March 1993
Skills
Employee Benefits, Deferred Compensation, Human Resources, Leadership, Strategic Planning, System Administration, Program Management, Employee Engagement, Process Improvement, Mergers & Acquisitions, Change Management, Team Building, Performance Management, Employee Relations, Financial Wellness, Fiduciary Management, Vendor Management, Executive Pay, Retirement Benefits, Stock awards, Business Decision Making, Strategic Financial...
Education
Metropolitan State University 2002 — 2010
Bachelor's degree, Business Administration and Management, General
Metropolitan State University
Bachelor of Science, Business Administration
American Express 2014 - 2015
FedEx May 2013 - August 2013
Maple Leaf Sports & Entertainment August 2012 - January 2013
Ford Motor Company January 2012 - May 2012
Government of Canada May 2008 - August 2009
Government of Canada January 2009 - May 2009
Education
McMaster University
Master of Business Administration (MBA)
University of Ottawa / Université d'Ottawa
Joint Honours Bachelor of Social Science
Apollo Group May 2011 - Present
Apollo Group January 2009 - April 2011
Apollo Group August 2008 - January 2009
Sales Simplicity Software August 1999 - July 2008
MicroAge 1996 - 1999
American Express 1985 - 1995
Education
Mesa Community College
Phoenix College
American Express June 2012 - Present
Byrns Painting, LLC February 2007 - January 2012
Chancellor Gardens July 2009 - July 2011
Color Pro Lab July 2006 - July 2007
E & K of Phoenix July 2005 - July 2006
FINOVA Capital Corporation January 2001 - January 2005
Skills
Accounts Payable, Legal Assistance, Office Management, Administrative..., Notary Public, Accounts Receivable, QuickBooks, Data Entry, Wordperfect, Office Administration, Calendaring, Outlook, Invoicing, Confidentiality, Spreadsheets, Fax, Bookkeeping, Timeslips, File Management, Office Equipment, Payroll, Microsoft Excel, Microsoft Word
Education
Paradise Valley Community College 2004 — 2004
General studies, General studies
Mesa Community College 2002 — 2004
General studies, General studies
PRO-telligent, LLC June 2013 - Present
US Embassy Port au Prince August 2010 - June 2013
American Express March 1993 - June 2009
Skills
Corporate Finance, Leadership, Social Services, Motivation, Customer Service, Vendor Management, Public Speaking, AML, Policy Analysis, Teamwork, International Relations, Risk Management, Business Analysis, Finance, Asset, Business Services, Analytical Skills, Process Improvement, Training, Policy, Cash Management, Organizational..., Relationship Management, Program Management, Government, Microsoft Office, Management
Education
Mercy College
Master in Science
Management Retail Supermarket April 2003 - Present
American Express January 1987 - April 1988
Integrated Resources September 1986 - December 1987
Skills
Elementary Education, Substitute Teaching,..., Certificate in..., Accounts Receivable, Cash Management, Event Planning, Training, Operations Management, Time Management, Analysis
Education
Mercy College 1981 — 1985
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
Harry S. Truman High School 1976 — 1980
National Grid September 2010 - Present
National Grid 2007 - September 2010
Carlson Wagonlit Travel 2005 - 2007
American Express 1993 - 2003
Eastern Airlines, Inc. 1984 - 1989
Skills
Customer Service, Stakeholder Management, Program Management, Energy Management, Strategic Planning, Process Improvement, Business Process..., Smart Grid, Project Delivery, Energy Efficiency, Demand Response, PMO
Education
Merrimack College
Bachelor's degree, Business
Merrimack College
LandScience, Inc January 2013 - Present
Get Credit Healthy January 2014 - April 2014
Deehl and Carlson, P.A. May 2011 - July 2011
Standard Chartered Bank December 2008 - August 2009
American Express July 2007 - December 2008
EXPRESS April 2007 - October 2007
Skills
Customer Satisfaction, Invoicing, Team Leadership, General Ledger, Finance, Microsoft Office, Customer Service, Microsoft Excel, Data Entry, Research, Accounts Payable /..., Retail, Project Management, Microsoft Word, Analytical Skills, Sales, Inventory, Time Management, PowerPoint, Outlook
Education
Miami Dade College 2012 — 2014
Bachelor of Applied Science (B.A.Sc.), Supervision and Management
Miami Dade College 2010 — 2011
Associate of Arts (A.A.), Business Administration