American Express
Industry: Financial services company
DescriptionThe American Express Company, also known as Amex, is an American multinational financial services corporation headquartered in Three World Financial Center in New York City. The company was founded in 1850 and is one of the 30 components of the Dow Jones Industrial Average. Headquarters: New York City, New York, United States CEO: Stephen Squeri Number of employees: ~55,000 (2017) Founders: Henry Wells, William Fargo, John Butterfield
American Express List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at American Express. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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29,038 American Express employees in database. Find out everything there's to know about American Express employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
American Express Employees
American Express June 2014 - Present
American Express December 2003 - June 2014
American Express June 2000 - December 2003
American Express 1998 - 2000
Skills
Regulatory Compliance, Risk Assessment, Compliance Monitoring &..., Project Management, Due Diligence, Communication Skills, Organization &..., Qualitative Research, AML, Portfolio Management, Relationship Management, OFAC, Internal Controls, Financial Risk, Operational Risk, Credit Cards, Banking, Training, Management, Internal Audit, Financial Services
Education
Nova Southeastern University 1993 — 1995
Bachelor of Science (B.S.), Professional Business Management
University of Florida 1978 — 1980
Associate's degree
ELSTEIN LAW FIRM March 2008 - May 2012
American Express November 2007 - March 2008
BRHPC August 2006 - July 2007
Perlini May 2005 - August 2006
Comcast Corp November 2000 - May 2005
Education
University of Phoenix 2006 — 2010
Bachelor of Science, Criminal Justice Administration
Nova Southeastern University
Masters, Public Administration
CIGNA September 2013 - Present
Alstom Power January 2012 - September 2013
CIGNA Healthcare April 2010 - June 2011
The Hartford Financial Services Group September 2001 - August 2009
Cambridge Technology Partners (Novell) February 2000 - July 2001
Self Employed April 1998 - November 1999
US Bank February 1994 - March 1998
Giallo, Ltd 1991 - 1993
Citibank 1985 - 1991
American Express 1974 - 1984
Education
Parsons 1980 — 1983
Architecture and Art
Nova Southeastern University 1978 — 1981
MBA, Management
University at Buffalo 1971 — 1973
Graduate Studies in Industrial Engineering
Virginia Military Institute 1963 — 1967
BA, Mathematics
American Express May 2015 - Present
American express April 2014 - May 2015
American Express September 2013 - April 2014
Seminole Hard Rock Hotel & Casino February 2012 - September 2013
Skills
Hospitality, Hotels, Resorts, Hospitality Management, Event Management, Casino, Customer Service, Marketing, Customer Satisfaction, Sales, Microsoft Office, Team Building, Database Marketing, Management, Retail
Education
Broward Community College 2010 — 2013
Associate of Arts (AA), Marketing
Nova Southeastern University
Bachelor's degree, Marketing
American Express June 2015 - Present
American Express September 2013 - February 2015
American Express January 2013 - August 2013
American Express March 2011 - January 2013
American Express July 2007 - March 2011
Vector Marketing March 2005 - March 2007
Trader Publications May 2005 - June 2006
Skills
Risk Management, SAS/SQL, Credit, Analytics, Excel, Word, PowerPoint, Microsoft Office, Teamwork, Data Analysis, Visio, Call Center, Team Leadership, Direct Sales, Analysis, Business Analysis, MIS, Portfolio Management, Risk, Outlook, Microsoft Excel, Banking, Financial Risk, Microsoft Word, Credit Risk, Customer Service, Business Strategy, Financial Analysis, Loans, Process Improvement, Management, Strategy, Credit Cards, Strategic Planning, SAS programming, Business Development, Relationship Management, Call Centers, Cross-functional Team..., Training, Program Management, Project Management, Sales, Finance, Financial Services, Leadership
Education
Nova Southeastern University 2008 — 2010
Graduate, MBA, Concentration in Finance
University of Central Florida 2003 — 2007
Bachelor of Science, General Business Administration
American Express 2010 - 2015
Accenture 2006 - 2009
Amkor Technology 2005 - 2005
Keane, Inc 2004 - 2004
GE Consumer & Industrial 2000 - 2003
GE Industrial Systems 1996 - 2000
Skills
SDLC, Process Improvement, People Development, Project Management, Program Management, Team Management, IT Management, Leadership, Requirements Analysis, Onshore/Offshore Teams, Writing, Mentoring, Coaching, Strategy, Management, Outsourcing, Kanban, Software Development, MS Project, Databases, Business Process, Six Sigma, ERP, Cat Herding, Budgets, Requirement..., Business Process..., Project Portfolio..., Team Building, Testing, Training, Software Documentation, Manufacturing, PMP, PMO, SharePoint, Microsoft Project, Onsite-Offshore model, Software Project..., Software Design, Software Testing
Education
Nova Southeastern University
Ph.D., Information Systems
University of Connecticut
MBA, Finance
University of Bridgeport
BS, Mathematics
Bluegreen Vacations January 2015 - Present
Holler Classic Automobile Group December 2013 - December 2014
Target August 2010 - August 2013
Hilton Vacation Club October 2007 - March 2010
JP Morgan Chase August 1997 - September 2007
American Express June 1981 - July 1997
Skills
Process Improvement, Call Center, Operations Management, Team Building, Inventory Management, Customer Service, Forecasting, Customer Satisfaction, Performance Management, Vendor Management, Budgets, Income Statement, Human Resources, Leadership, Team Leadership, Credit, Sales, Strategic Planning, Retail, Profit, Management, Call Centers, Sales Management, Employee Training, Customer Experience, Merchandising, Recruiting, Training, Strategy, Hiring, Cross-functional Team..., Coaching, Employee Relations, Customer Retention, Analysis, P&L Management, Executive Management, Business Process..., CRM, Change Management, Account Management, P&L, Pricing, Sourcing, Leadership Development, Succession Planning, Onboarding, Employee Engagement, Negotiation, Talent Management
Education
Nova Southeastern University 2005 — 2010
Bachelors of Science, Business Administration
South Plantation High School
American Express May 2010 - Present
American Express May 2004 - April 2010
American Express May 1997 - April 2004
Skills
Business Process, Leadership, Financial Services, Process Improvement, Project Management, Change Management, Business Analysis, Credit Cards, Vendor Management, Business Process..., Call Centers, Relationship Management, Customer Experience, Program Management, Analytics, Cross-functional Team..., Strategy, Risk Management, Outsourcing, Six Sigma, CRM, Management, Banking, Strategic Planning
Education
Nova Southeastern University 1993 — 1995
Master of Business Administration (M.B.A.), Finance, General
Nova Southeastern University 1989 — 1993
Bachelor of Applied Science (B.A.Sc.)
SCube/Infosys/American Express September 2014 - May 2015
IntraEdge at Amercian Express November 2013 - May 2014
American Express January 2008 - March 2013
American Express January 2005 - January 2008
American Express 1992 - 2000
Skills
PMO, Requirements Analysis, Change Management, Requirements Gathering, Data Warehousing, IT Strategy, Team Leadership, Quality Center, User Acceptance Testing, SDLC, Team Building, Software Project..., Business Analysis, Agile Methodologies, Project Portfolio..., Resource Management, Regression Testing, Credit Cards, Quality Assurance, Business Requirements, PMP, Process Improvement, QTP, SOA, System Testing, Test Management, Test Planning, ITIL, Agile Project Management, Visio, Waterfall, Testing, Test Strategy, Software Quality..., Vendor Management, Business Process, Project Management
Education
DeVry University Phoenix, AZ 1999 — 2001
BS, Information Technology
Nova Southeastern University 1985 — 1987
Bachelor of Science (BS), Business Administration and Management, General
American Express January 2014 - Present
American Express February 2013 - January 2014
American Express October 2010 - February 2013
Fox Broadcasting September 2009 - January 2010
Kohl's Department Stores June 2008 - August 2009
NBC News May 2007 - August 2007
Air Jamaica July 2001 - August 2005
Skills
Advertising, Customer Service, Microsoft Office, Social Media, Market Research, Marketing Communications, Editing, Public Speaking, Social Media Marketing, Sales Operations, Public Relations, Management, Sales, Social Networking, Facebook, Broadcast Television, Multi-unit Retail..., Employee Training, Process Improvement, Marketing, Communication, Sales Presentations, Communication Training, Finance, Banking, Organizational Learning, Brand Development, Corporate Branding, Brand Management, Budget Forecasts, Peer Mentoring, Problem Solving, Event Planning, Leadership
Education
Nova Southeastern University 2013 — 2016
Master of Business Administration (MBA), Marketing/Marketing Management / Six Sigma Green Belt Certification, 3.5
The University of Charleston 2005 — 2008
BA/BBA, Mass Communication-Broadcast Journalism, Business Administration/Marketing and Leadership Studies, Cum Laude
Davidson College June 2013 - Present
Davidson College October 2010 - June 2013
Netiquette-Solutions 2009 - 2010
Analysts International December 1997 - June 2001
Computer Professionals, Inc., Atlanta, Georgia January 1997 - November 1997
American Express May 1995 - December 1996
American Express January 1993 - April 1995
American Express August 1985 - January 1993
Skills
Cross-functional Team..., Leadership, Business Analysis, Project Management, Strategic Planning, Analysis, Customer Service, Strategic Communications, Management Consulting, Proposal Writing, Risk Management, SDLC, Business Process..., Strategic Partnerships, Data Analysis, Six Sigma, Customer Relations, Oracle Applications, UML Tools, Project Planning, Management, Integration, Strategy, Process Improvement
Education
Nova Southeastern University
MBA, Business
Nova Southeastern University
Paralegal Studies
University of Florida
BS, Journalism and Communications
American Express November 2010 - Present
American Express Technologies 2001 - February 2011
American Express 2008 - 2009
American Express 1997 - 2001
American Express 1995 - 1997
Skills
Project Portfolio..., SDLC, Business Analysis, PMO, Program Management, Credit Cards, Re-engineering, Process Improvement, Governance, Project Delivery, Requirements Gathering, PMP, Vendor Management, Resource Management, Business Requirements, Financial Services, Business Process..., Requirements Analysis, MS Project, Software Project..., IT Strategy, Agile Project Management, Business Process, Enterprise Architecture, Management, Outsourcing, Risk Management, Microsoft Project, Visio
Education
Nova Southeastern University 1995 — 1999
Bachelor of Business Administration (BBA), Business Administration and Management, General
BenefitMall March 2014 - Present
BenefitMall October 2012 - March 2014
AOL October 2007 - March 2012
AOL LLC March 2005 - October 2007
AOL December 2003 - March 2005
American Express 1987 - 2002
American Express September 1999 - December 2000
Skills
Change Management, Technology Management, Online Marketing, Marketing Communications, Direct Marketing, Channel Optimization, Strategic Planning, Outsourcing, Customer Retention, Customer Service, Customer Loyalty, Customer Engagement, Customer Relations, Competitive Analysis, Brand Development, Vendor Management, Business Management, Process Improvement, Training & Development, Online Communities, Training Delivery, Leadership Development, Organizational..., Organizational Analysis, Organizational Design, Organizational..., Instructional Writing, Instructional Design, Whole Brain Thinking, DISC, Operations Management, Service Operations, Vision Creation, Team Building, Virtual Teams, Cross Selling, Cross-cultural Training, Interactive Marketing, Customer Experience, Cross-functional Team..., Metrics, Account Management, Budgeting, Analysis, Change Leadership, Thought Leadership, Strategy Development, Strategic Thinking, Business Process..., Knowledge Management
Education
Nova Southeastern University 2010 — 2012
Masters, Business Leadership
University of Phoenix 2006 — 2010
B.S, Business Management
Clearent & Credomatic 2010 - Present
American Express 1994 - 2002
American Express 1989 - 1993
Skills
Credit Cards, Merchant Services, Risk Management, Vendor Management, Call Center, Credit, Banking, Business Development, Business Strategy, CRM, Call Centers, Coaching, Debit Cards, Financial Risk, Financial Services, Leadership, Loans, Management, New Business Development, Operations Management, Payments, Portfolio Management, Project Management, Relationship Management, Retail Banking, Sales, Strategic Planning, Strategy, Training, Sales Management, Account Management, Electronic Payments, Process Improvement, Payment Systems, Mobile Payments, Payment Card Processing, Analytics, Customer Acquisition, Credit Risk
Education
Nova Southeastern University 1997 — 2002
MBA, Business Administration
University of Detroit Mercy 1978 — 1983
B.A., Economics and Urban Planning
Belen Jesuit
High School
First Data Corporation March 2012 - Present
American Express October 2003 - December 2011
American Express January 2001 - October 2003
American Express January 1996 - January 2001
American Express January 1979 - January 1996
American Express January 1978 - January 1979
American Express January 1977 - January 1978
Frank B Hall November 1973 - July 1977
Nestles 1970 - 1973
Skills
Integration, Project Management, Change Management, Project Portfolio..., Management, Leadership, Enterprise Software, Databases, Budgets, SDLC, PMO, Vendor Management, PMP, Business Analysis, Customer Service, Business Process..., Credit Cards, Program Management, Software Project..., Project Delivery
Education
Nova Southeastern University 1977 — 1984
B.S., Business Management
Roosevelt High School 1964 — 1967
The Salvation Army of Broward County July 2012 - March 2013
American Express October 1998 - March 2011
American Express January 2006 - December 2007
American Express October 1998 - March 2003
American Express October 1998 - February 2003
AMERICAN EXPRESS TRAVEL October 1998 - January 2003
BERGMAN, SPIEWAK and COMPANY October 1997 - October 1998
KEMPER NATIONAL SERVICES September 1996 - September 1997
NATIONS BANK May 1990 - September 1995
Skills
Employee Benefits, Payroll, Human Resources, New Hire Orientations, Workers Compensation, Personnel Management, Management, FMLA, Benefits Administration, Onboarding, Recruiting, Leadership, HR Policies, HRIS, Performance Management, Talent Acquisition, Talent Management, Performance Appraisal, Employee Relations, Organizational..., Deferred Compensation, Coaching, Training, Applicant Tracking..., SPHR, PeopleSoft, Leadership Development, PHR Certified, Employee Engagement, Interviews, Succession Planning, Employee Training, Workforce Planning, Workers' Compensation..., Team Leadership, HR Strategy
Education
Nova Southeastern University 2011 — 2014
Master of Business Administration (MBA), Human Resource Management
Nova Southeastern University 2005 — 2011
Bachelors, Human Resource Management
SHRM HR Business Partner
SHRM HR Business Partner
SHRM HR Business Partner
East West Manufacturing/Domestic Off Shore Manufacturing July 2010 - October 2010
Digital Blue February 2006 - April 2010
American Express June 1980 - November 1993
Skills
Performance Management, Talent Acquisition, Screening, Talent Management, Onboarding, Recruiting, Cross-functional Team..., Interviews, Retention Programs, Employee Relations, Team Building, Negotiation, Account Management, Personnel Management, Vendor Management, Team Leadership, Management, Customer Service, Hiring, Sourcing
Education
Nova Southeastern University 1985 — 1987
MBA
DC Water and Sewer Authority May 2009 - Present
DC Water 2009 - Present
DC WATER 2009 - Present
American Express August 2007 - February 2009
Inter American Development Bank December 1991 - August 2007
British Telecom/Mitel, Inc March 1987 - November 1991
United Technologies/Otis Elevator October 1984 - February 1987
Xerox Corporation September 1981 - October 1984
Chemical Bank June 1978 - September 1981
Skills
Financial Analysis, Financial Reporting, Managerial Finance, Internal Controls, Forecasting, Strategic Financial..., Budgets, Accounting, Spanish, Process Improvement, Sarbanes-Oxley Act, CPA, Mergers & Acquisitions, Finance, Analysis, Business Development, Financial Accounting, Internal Audit, Cash Management, Cost Accounting, Management, Leadership, Strategy, Banking, Strategic Planning, Business Planning, Financial Risk, Executive Management, GAAP, Project Planning, Financial Services, Business Process..., Portfolio Management, Auditing, Financial Modeling, Investments, Budgeting, Project Management, Financial Planning
Education
State of Florida, CPA 1990 — 2010
CPA, Accounting
Nova Southeastern University 1988 — 1990
Master, Accounting
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 1976 — 1978
MBA, Business
University of Wisconsin-Madison 1973 — 1976
Bachelor, Finance
American Express April 1980 - Present
Temperature Design, Inc., Fort Lauderdale FL July 2002 - July 2004
Skills
Change Management, Credit Cards, Customer Experience, Process Improvement, Financial Services, Leadership Development, Business Process..., Business Analysis, Performance Management, Leadership, Analytics, Training, Banking, Relationship Management, Payments, Cross-functional Team..., Risk Management, Management, Business Transformation, Vendor Management, Re-engineering, Analysis, Business Process, PMO, Business Planning, Business Strategy, Governance, Organizational..., Outsourcing, Customer Service, Visio, Project Portfolio...
Education
Nova Southeastern University 2010 — 2012
Masters, Leadership
Carnival Cruise Lines April 2013 - Present
American Express July 1999 - February 2013
American Express July 1999 - February 2013
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop
Education
Nova Southeastern University 2009 — 2012
Alvarez & Marsal October 2013 - Present
Citi August 1998 - October 2013
American Express July 1983 - August 1998
CNA Insurance May 1978 - July 1983
Skills
Auditing, Customer Service, Financial Reporting, Leadership, Management, Operations Management, Accounting, Human Resources, Procurement, Accounts Payable, Risk Management, Business Planning, Banking, Business Process..., Shared Services, Process Improvement, Change Management, Financial Analysis, Financial Services, Finance, Business Analysis, Vendor Management, Program Management, Project Management
Education
Nova Southeastern University 1984 — 1987
Masters of Accounting
University of Central Florida 1976 — 1983
Master of Business Administration (MBA)
University of Central Florida 1972 — 1976
BS Finance & Business Administration
Benihana July 2014 - Present
Entertainment Benefits Group April 2014 - July 2014
American InterContinental University August 2010 - April 2014
Tyco Fire & Security January 2010 - August 2010
Medical Staffing Network June 2008 - January 2009
Spherion Staffing October 2004 - January 2008
American Express May 2001 - February 2004
Eden Staffing Services June 1999 - May 2001
Skills
Boolean Searches, AIRS, Recruitment/Retention, Human Capital Management, FMLA, HRIS, Training & Development, Human Relations, Human Performance, Succession Planning, Hospitality, ADP Payroll, HR Policies, Performance Management, Sourcing, Applicant Tracking..., Operations Management, Career Development, Change Management, Employee Relations, Temporary Staffing, PeopleSoft CRM, SuccessFactors, MS Office Suite, Organizational..., New Hire Orientation, Conducting Interviews, Exit Interviews, Background Checks, Reporting & Analysis, Operational Excellence, Talent Assessment, Customer Focus, Event Planning, Career Assessment, Performance Improvement, Interview Coaching, Direct Recruiting, Full-cycle Recruiting, Behavior Management, Retail, Travel, Retail recruiting, Leisure Travel, ERISA, FLSA, OSHA, Americans with..., EEOC, Staffing Industry
Education
Nova Southeastern University 2009 — 2010
Master of Science in Human Resources Management, Human Resources Management
University of Phoenix 2002 — 2005
Bachelor of Science, Marketing Management
Merchant Lynx Services April 2015 - Present
American Express Merchant Services July 2002 - April 2015
American Express Merchant Services January 2000 - 2002
American Express January 1997 - July 2000
Skills
Credit Cards, Relationship Management, B2B, Salesforce.com, Sales Management, Business Development, Strategic Partnerships, Strategic Planning, Process Improvement, Marketing Strategy, Financial Services, Merchant Services, Management, Sales, Strategy, Training, Payments, Customer Retention, Vendor Management, Customer Experience, Call Centers, Mergers & Acquisitions, CRM, Leadership, Cold Calling, Program Management, Product Management, Customer Acquisition, Lead Generation, Sales Process, Selling, Analytics, Competitive Analysis, Negotiation, Customer Service, Direct Sales, Portfolio Management, Business Strategy, Business Analysis, Marketing, Sales Presentations, Contract Negotiation, Financial Analysis, Sales Operations
Education
Palm Beach Atlantic University 2009 — 2010
Organizational Leadership, Leadership
Nova Southeastern University 2004 — 2006
M.B.A., Business / Management
Nova Southeastern University 1997 — 2000
Business & Management, General Business & Management
Metropolitan Atlanta Cardiology Center August 2010 - August 2011
Peachtree Vascular March 2010 - March 2010
Emory Crawford Long Hospital February 2010 - February 2010
American Express January 1997 - January 2000
Atlantic Gulf Communities January 1992 - January 1995
Creative Staffing January 1990 - January 1992
Travelers Insurance Company January 1988 - January 1989
Skills
Ultrasound, Hospitals, Healthcare, Cardiac, Echocardiography, ARDMS Adult..., RDCS
Education
Institute of Medical Ultrasound 2009 — 2011
Certificate, Cardiac Sonography
Nova Southeastern University
BS, Business Administration
The Lets D.E.A.L Organization May 2011 - Present
American Express October 2000 - Present
Skills
Leadership Development, Fundraising, Coaching, Art, Budgets, Corporate Events, Digital Photography, Entrepreneurship, Event Planning, Fashion, Handmade Jewelry, Human Resources, Jewelry Design, Leadership, Luxury Goods, Marketing Communications, Marketing Strategy, Non-profits, Online Marketing, Painting, Public Relations, Retail, Social Media Marketing, Styling, Social Networking, Trade Shows, Training, Wholesale, Volunteer Management, Advertising, Project Management, Business Planning, Research, Fine Art, Event Management, Luxury, Marketing, Public Speaking, Photography, Merchandising, Sales, Small Business, Nonprofits
Education
Keiser University-Ft Lauderdale 2012 — 2013
Master of Business Administration (M.B.A.), Organizational Leadership
Nova Southeastern University 2011 — 2011
Six Sigma Yellow Belt, Yellow Belt Certification in Lean Six Sigma
Keiser University 2006 — 2010
BA, Business Administration/Management Concentration
Carnival Cruise Lines April 2013 - Present
American Express July 1999 - February 2013
Skills
Customer Service...
Education
Nova Southeastern University
EEI Manufacturing Services October 2010 - Present
AquaCal AutoPilot October 2003 - October 2010
MetroPCS January 2002 - September 2003
American Express June 2000 - September 2001
Skills
Customer Relations, Customer Satisfaction, Small Business..., Account Management, Key Account Management, Organizational Change, Project Execution, Project Planning, Manufacturing, Microsoft Office, Mas 90, Sage, Trainers, Training & Development, Training Skills, Problem Solving, Innovative Problem..., Creative Problem Solving, Collaborative Problem..., Team Leadership, Teamwork, Team Oriented, Self Starter, Self Management, Innovator, Tenacious, Risk Mitigation, Communication Skills, Business Development, Purchasing, Change Management, Project Management, Employee Training, Product Marketing, Customer Service, Process Improvement, Training, Cross-functional Team..., Six Sigma
Education
Nova Southeastern University 2014 — 2016
Pursuing MBA, Organizational Leadership
St. Petersburg College 2007 — 2011
Bachelor of Science (B.S.), Business Administration and Management, Project Management
American Express May 2015 - Present
Office Depot 2014 - 2015
Office Depot 2013 - 2014
Sun Commodities 2012 - 2013
AutoNation 2010 - 2012
US Foods 2007 - 2010
Skills
Human Resources, Recruiting, Employee Benefits, Workers Compensation, ATS Management, Employee Relations, HR Analytics, Vendor Management, HR Compliance, Job Analysis, Talent Management, Training and Development, Compensation Structure..., 401k, I-9 Compliance, Payroll Analysis, Applicant Tracking..., Training, Onboarding, Benefits Administration, Payroll, Labor Relations, New Hire Orientations, FMLA, ADP Payroll, HR Policies, Employee Handbooks, Workforce Planning, Succession Planning, Talent Acquisition, PeopleSoft, Job Descriptions, Employee Engagement, Temporary Placement, Taleo, Performance Management, Union Avoidance, Background Checks, Employment Law, Employee Recognition, Employee Training, Interviews, Organizational..., Benefits Negotiation, Deferred Compensation, Conflict Resolution, Management, College Recruiting, Compensation, Personnel Management
Education
Nova Southeastern University
Master of Science (MS)
Palm Beach Atlantic University
Bachelor's Degree
Boeing Company August 2012 - Present
Comforce July 2009 - August 2012
Benetton USA 2008 - 2009
American Express 2001 - 2007
Kelly Services 1999 - 2001
Summit Corporation 1997 - 1999
Skills
Employee Relations, Talent Management, Benefits Administration, Employee Engagement, Training & Development, Bilingual: English &..., Project Management, Corporate Communications, Organizational..., Diversity & Inclusion, Community Relations, Onboarding, Community Development, Customer Satisfaction, Administration, Customer Service, Employee Training, Event Planning, Leadership, Management, Public Relations, Strategic Planning, Team Building, Training, Strategy
Education
City University of Seattle 2014 — 2014
Curriculum Design and Development Certificate
Nova Southeastern University 2012 — 2013
Certificate, Conflict Analysis & Resolution
Nova Southeastern University 2010 — 2012
Master of Science (MS), Human Resource Management
Nova Southeastern University
Doctoral Candidate, Organizational Leadership
Edgewater Consulting June 2015 - Present
Allin Interactive February 2015 - May 2015
Parallon Workforce Solutions June 2014 - January 2015
JM Family Enterprises, Inc. March 2012 - May 2014
MediaTrax LLC September 2011 - February 2012
Oceania Cruises August 2009 - August 2011
Broadspire September 2007 - July 2009
American Express August 2006 - September 2007
Cross Match Technologies March 2004 - August 2006
A Plus Solutions, Inc. January 2000 - December 2004
Skills
Web Services, Software Development, XML, Requirements Analysis, Databases, Microsoft SQL Server, VB.NET, CRM, SSIS, Data Warehousing, ASP.NET, Management, .NET, Database Design, C#, WCF, Oracle, SDLC, Business Intelligence, Integration, SharePoint, SQL, Networking, IIS, SOA, Scrum, JavaScript, Web Applications, SSRS, Visual Studio
Education
Nova Southeastern University 2013 — 2015
Master's Degree, Entrepreneurship/Entrepreneurial Studies, 3.73
Nova Southeastern University 2004 — 2006
Bachelor of Applied Science (BASc), Management Information Systems and Services, 3.23
University of Missouri-Saint Louis 1980 — 1982
Computer Science, Computer Science
Saint Mary's High School 1975 — 1979
High School, General
Saint Ambrose Elementary School 1966 — 1974
Time Warner Cable May 2009 - Present
KPMG February 2000 - April 2009
Comprehensive Computer Solutions, Inc 1996 - 2003
South Florida Comprehensive Cancer Centers (an AstraZenica PLC Holding) April 1995 - December 1998
BrandsMart USA April 1991 - April 1995
American Express April 1989 - April 1991
American Express May 1988 - April 1989
American Express September 1987 - April 1988
American Express October 1985 - September 1987
Skills
Change Management, Process Improvement, IT Service Management, Process Analysis, Project Management, Coaching, Conflict Resolution, IT Strategy, ITIL, Sarbanes-Oxley Act, IT Audit, ITIL v3 Foundations..., Cross-functional Team..., Quality Assurance, Management, Program Management, System Administration, Management Consulting, Leadership, Visio, Disaster Recovery, SharePoint, SDLC, Enterprise Software, Technical Support, Business Strategy, Governance, Vendor Management, Troubleshooting, Business Analysis, Networking, Business Process, Budgets, Enterprise Architecture, Telecommunications, Security, Infrastructure, Business Intelligence, Software Documentation, IT Operations, Business Process..., Information Technology, System Deployment
Education
Nova Southeastern University
Business Administration
University of Florida
Leadership Miami® - Greater Miami Chamber of Commerce 2001 — 2002
One year program dedicated to critical core studies
MasterCard 2013 - 2014
MasterCard 2011 - 2012
MasterCard Worldwide 2005 - 2011
Wildcard Systems Inc 2002 - 2005
American Express 1997 - 2001
Skills
Acquiring, Analytics, Banking, Business Analysis, Business Development, Business Intelligence, Business Planning, Business Process..., Business Strategy, CRM, Cards, Change Management, Credit Cards, Cross-functional Team..., Debit Cards, E-commerce, E-payments, EMV, Electronic Payments, Financial Services, Integration, Leadership, Management, Management Consulting, Marketing Strategy, Mobile Devices, Mobile Payments, New Business Development, Payment Card Processing, Payment Systems, Payments, Portfolio Management, Process Improvement, Product Development, Product Management, Product Marketing, Program Management, Project Management, Relationship Management, Retail Banking, Risk Management, SDLC, Scrum, Segmentation, Start-ups, Strategic Partnerships, Strategic Planning, Strategy, Team Leadership, Vendor Management
Education
University of Phoenix 2001 — 2002
MBA, Global Management
Nova Southeastern University 1995 — 1999
Bachelors of Science, Professional Management
Self-employed September 2014 - Present
Mediator July 2014 - Present
Supreme Court of Florida August 2014 - Present
Human Resources Management 1999 - January 2014
Chestnuthill Advisors January 2011 - January 2013
Florida State College at Jacksonville 2010 - 2011
Franklin University 2002 - 2003
The Thomson Corporation aka Thomson Reuters 1993 - 1999
American Express 1973 - 1993
Skills
Strategic Consulting, Human Resources..., Organizational..., Talent Management, Human Resources, Personnel Management, Culture Change, Change Management, Management, Leadership, Deferred Compensation, Mergers, Workforce Planning, Team Management, Strategy, Employee Benefits, Vendor Management, HR Consulting, Training Delivery, Workshop Facilitation, Management Development, Talent Acquisition, Recruiting, Process Improvement, Resume Writing, Onboarding, Benefits Administration, Executive Search, Interviews, Coaching, Applicant Tracking..., HRIS, Employee Training, Employee Engagement, Organizational Design, Team Building, Career Development, Sourcing, MBTI
Education
Nova Southeastern University 1978 — 1982
MS, Human Resources Management
University of South Florida
BA, Psychology
Caldwell High School
HS Diploma
Self June 2013 - Present
Danielle Nichole July 2012 - Present
Ted Baker June 2014 - September 2014
Neiman Marcus May 2012 - March 2014
American Express February 2011 - August 2012
Skills
Styling, Fashion, Apparel, Retail, Trend Analysis, Celebrity, Magazines, Visual Merchandising, Photo Shoots, Luxury Goods, Personal Shopping, Advertising, Sales, Fashion Design, Customer Service, Business Development, Operations Management, Project Management, Finance
Education
Nova Southeastern University 2010 — 2014
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Florida 2006 — 2010
Bachelor's degree, Anthropology
RS&H February 2003 - Present
RS&H 2003 - Present
American Express June 1999 - January 2003
CTG 1996 - 1999
IBM 1992 - 1995
Skills
Windows Server, CCNA, Program Management, Technical Support, VMware, Networking, Operating Systems, Troubleshooting, Active Directory, Cisco Technologies, Servers, Enterprise Software, Microsoft Certified..., SharePoint
Education
Nova Southeastern University 1987 — 1991
BS, CIS
Oceanside High School 1985 — 1987
Global Corporate Real Estate Consultant July 2013 - Present
Cassidy Turley July 2012 - June 2013
Cassidy Turley April 2011 - June 2012
Global Corporate Real Estate Consultant 2009 - 2011
American Express 2005 - 2008
American Express 2001 - 2005
American Express 2000 - 2001
American Express 1998 - 2000
American Express 1996 - 1998
American Express 1989 - 1996
Skills
Corporate Real Estate, Vendor Management, Leadership, Portfolio Management, Strategic Planning, Management, Strategy, Budgets, Project Management, Negotiation, Finance, Facilities Management, Leases, Contract Negotiation, Financial Reporting, Financial Analysis, Commercial Real Estate
Education
Nova Southeastern University
MBA, International Business
University of Louisiana at Lafayette
BA, Finance
American Express July 2015 - Present
American Express June 2014 - July 2015
American Express March 2013 - June 2014
American Express April 2012 - March 2013
American Express March 2011 - April 2012
Chick-fil-A August 2005 - February 2011
Skills
Call Center, Customer Experience, Team Leadership, Customer Service, Customer Satisfaction, Call Centers, Leadership, Customer Retention, Marketing, Process Improvement, Coaching, Team Building, Training, Data Analysis, Management, Microsoft Office, Analysis, Microsoft Excel, Strategic Planning, Business Development, Strategy
Education
University of Miami 2013 — 2015
Master of Business Administration (MBA)
Nova Southeastern University 2008 — 2012
Bachelor's degree, Business Administration and Management, General
Salesforce Marketing Cloud - Enterprise Business January 2014 - Present
Brainshark 2010 - 2013
Broadview Marketing 2009 - 2010
City Publications New England 2006 - 2009
TD Bank Financial Group 2005 - 2006
American Express 2001 - 2005
ADP 1998 - 2001
Sony 1993 - 1998
Sony Electronics 1989 - 1992
Skills
Salesforce.com, SaaS, Sales Process, New Business Development, Solution Selling, Direct Sales, Sales Presentations, Lead Generation, Enterprise Software, Social Media, Sales Operations, Sales, Brainshark, Selling, Sales Management, Sales Enablement, Start-ups, Cloud Computing, Mobile Devices, Leadership, Marketing Strategy, Professional Services, Digital Marketing, Social Selling, Sales Execution, Customer Acquisition, Generating Revenue, Enterprise Marketing..., Social Media Marketing
Education
Nova Southeastern University 1992 — 1995
Bachelor Of Science Degree, Business Management
Ceridian September 2014 - Present
PEOple Premier, Inc. November 2013 - July 2014
Aon Hewitt July 2011 - October 2011
The Assurance Group July 2007 - December 2009
Lincoln Financial Group August 2006 - October 2006
American Express July 1996 - July 2006
Skills
Salesforce.com, Sales Process, Training, Human Resources, Team Building, Recruiting, Process Improvement, Team Leadership, Marketing, Outsourcing, Cold Calling, Business Development, Vendor Management, Lead Generation, Customer Retention, Sales, Account Management, Employee Benefits, Strategic Prospecting, CRM, Payroll, Entrepreneurship
Education
Nova Southeastern University 1995 — 1996
Bachelor's degree, Business Administration
American Express October 2014 - Present
Delta Air Lines April 2014 - October 2014
Luxottica Group (Sunglass Hut) April 2008 - April 2014
Boca Raton Orthopaedic Group September 2012 - January 2014
Northwest Heart and Health Institute June 2011 - September 2012
Victoria's Secret June 2007 - September 2012
Broward Health January 2008 - June 2011
Skills
Aviation, Flight Safety, Airlines, Emergency Management, Aircraft, Vital Signs, Medical Terminology, HIPAA, EKG, Phlebotomy, Customer Service, Data Entry, Time Management, Appointment Scheduling, Cpr Certified, Management, Patient Education, Employee Training, Quality Patient Care, Suturing, Direct Patient Care, Casting, Splinting, Certified EKG Technician, BLS, Retail Sales, Cash Management, DEXA, X-ray, Patient Counseling, Confidentiality, Clerical Skills, Resume Writing, Outlook, Administrative..., Suture Removal, Ancillary Testing, Administration of..., Office Administration, Conflict Resolution, Healthcare Management, College Recruiting, CPR Certified, Event Planning, Healthcare, Team Building, Microsoft Office, Leadership, PowerPoint, Sales
Education
Nova Southeastern University 2008 — 2016
Bachelor of Science (B.S.), Psychology
Sanford Brown Institute 2007 — 2008
Certificate, Allied Health and Medical Assisting Services
Coral Glades High School 2004 — 2007
High School Diploma
American Express Learning Network 2007 - 2009
American Express Company September 1998 - March 2002
The American Express Company October 1996 - September 1998
American Express July 1991 - October 1996
American Express February 1989 - August 1991
Federal Reserve Bank of New York 1984 - 1986
Skills
Performance Improvement, Leadership Development, Customer Service, Building Relationships, Call Center, Customer Satisfaction, Coaching, Performance Management, Team Building, Needs Analysis, Change Management, Call Centers, Program Management, Training, Cross-functional Team..., Teamwork, Team Leadership, Management, Employee Training, Leadership, Analysis, Human Resources, Training Delivery, Organizational..., Vendor Management, Process Improvement, Customer Experience, Employee Engagement, Blended Learning, Talent Management, Organizational..., Strategy, Instructional Design, Workshop Facilitation, MBTI, Succession Planning, Emotional Intelligence, Onboarding, Instructor-led Training, Employee Relations, Performance Consulting
Education
Nova Southeastern University 2009 — 2010
Business Administration
American Express Marketing Promotions ManagerCarnival Cruise Line1992 - 1998
Skills
client research, Customer Experience, Marketing Strategy, B2B Marketing, Field Training, Salesforce.com, Sales Management, Consulting, Contract Negotiation, Budget Management, Agile Methodologies, RFP, Multi-media Marketing..., Brand Awareness, Customer Service, Microsoft Office, Microsoft Word, PowerPoint, Microsoft Excel, Outlook, English, Strategic Partnerships
Education
Nova Southeastern University
Master of Business Administration (M.B.A.)
University of Miami
Bachelor's degree, Communication and Media Studies
Convergys June 2013 - Present
Freedom Disability May 2010 - April 2012
Convergys ARM - Encore RMI June 2009 - August 2009
Adecco March 2008 - February 2009
American Home Mortgage January 2006 - March 2007
Washington Mutual Bank 2004 - 2006
American Express 1998 - 2001
Skills
Recruiting, Customer Service, Coaching, Human Resources, Microsoft Office, Public Speaking, Sales, Temporary Placement, Hiring, Employee Relations, Talent Acquisition, Microsoft Excel, PeopleSoft, PowerPoint, New Hires, Microsoft Word, Background Checks, Designing Marketing..., Administrative..., Americans with..., Compliance, Report Writing, Data Analysis, Databases, Data Entry, Account Management, Corporate Communications, Disability Insurance, Social Security..., Disability Rights, Fraud, Medical Terminology, Medical Records, Labor Relations, Applicant Tracking..., Taleo, Job Fairs, Temporary Staffing, FMLA, New Hire Orientations, Interviews, Analysis, Onboarding, Leadership, Team Building
Education
Nova Southeastern University 2010 — 2010
Human Resources Management and Services
Rutgers University-New Brunswick 1989 — 1995
BA, Sociology
Ridgewood High School
Diploma, General Studies
Eleos Technologies 2011 - Present
M33 Integrated Solutions October 2008 - April 2011
MapQuest, Inc July 2006 - September 2008
American Express May 2001 - May 2005
Sierra Cities Financial February 1999 - May 2001
Skills
Web Applications, Business Development, Algorithms, Android, Leadership, Linux, Mobile Applications, Software Engineering, Web Services, Process Improvement, Agile Methodologies, Big Data, E-commerce, Mobile Devices, Start-ups, Software Development, Product Development, Web Development, HTML, Scrum, Analytics, Business Strategy, Machine Learning, XML, Enterprise Architecture, Business Process..., Cloud Computing
Education
Palm Beach Atlantic University 1991 — 1992
B.A., Mathematics
Nova Southeastern University
M.A., Computer Science Ed.
The Walt Disney Company April 2014 - Present
The Walt Disney Company November 2012 - Present
Franklin Templeton Investments September 2010 - November 2012
Citigroup March 2008 - January 2010
Bank of America July 2006 - March 2008
American Express April 2000 - October 2005
Target October 1998 - April 2000
Skills
Documentation, Banking, Securities, Requirements Analysis, Customer Service, Training, Software Documentation, Time Management, Sales, Process Improvement, Risk Management, Analysis, Access, PowerPoint, Project Management
Education
Nova Southeastern University 2000 — 2005
Bachelor of Science, Business Administration
IBM Global Services January 2007 - Present
IBM 2001 - 2010
American Express 1997 - 2005
American Express Technologies 1996 - 2001
Education
Phoenix University 2003 — 2004
MS, International Business
Nova Southeastern University 2000 — 2003
BA, Business Management
Queens College 1983 — 1984
Certification, Project Management
Queensborough Community College 1980 — 1982
AAS, Data Processing
Kristoart January 2004 - Present
KRISTO ART January 2004 - Present
American Express Business Travel August 1995 - March 2009
American Express August 1995 - March 2009
American Express January 1995 - January 1997
Quebec Immigration January 1994 - January 1995
ST. JOSEPH BOUTIQUE January 1989 - January 1994
Skills
E-Learning, Captivate, Instructional Design, Microsoft Office, Customer Service, Dreamweaver, Training, Public Speaking, Project Management, Coaching, Team Building, Marketing, Workshop Facilitation, Social Media, Photoshop, Call Center, Event Planning, Strategic Planning, Leadership Development, PowerPoint, Online Advertising, Event Management, Program Management, Social Networking, Team Leadership, Instructor-led Training, Art, Management, Call Centers, Photography, Public Relations, Editing, Nonprofits, Teaching, Publishing, Creative Writing, Customer Satisfaction, Staff Development, English, Multimedia, Sales
Education
Stella Maris 1991 — 1993
Certification, Business
Germain School of Photography 1976 — 1979
A.S., Art Photography
Germain School of Photography
A.A, Art Photography
Nova Southeastern University
certification, Instructional Designer
ADP TotalSource October 2008 - October 2011
American Express 1980 - 2007
Skills
Process Improvement, Call Center, Performance Management, Leadership Development, Six Sigma, Brand Loyalty, Customer Retention, Project Management, Strategic Planning, Team Building, Team Leadership, Talent Management, Start-ups, Leadership, Operations Management, Strategy, Change Management, Management, Human Resources, Cross-functional Team..., Customer Experience, CRM, Executive Management, Call Centers, Integration, Workforce Management, Sourcing, BPO, Customer Service, Business Process..., Employee Benefits, Organizational..., Employee Engagement, Vendor Management, Coaching, Negotiation, Time Management, Employee Relations, Hiring, Recruiting, Customer Satisfaction, Talent Acquisition, Team Management, Budgets, Networking, Onboarding, Account Management, Salesforce.com, Employee Training, Personnel Management
Education
Nova Southeastern University 2009 — 2013
Master of Science (MS), Leadership
Nova Southeastern University 2006 — 2009
Bachelor of Science (BS), Business Administration
Kerzner International February 2008 - July 2015
American Express September 1998 - July 2006
American Express 1998 - 2006
Alamo Rent A Car 1991 - 1998
Skills
Hospitality Industry, Hospitality Management, Hospitality, Resorts, Yield Management, Front Office, Tourism, Pre-opening, Food & Beverage, Micros, Hotel Booking, Banquets, Rooms Division, Property Management..., Leisure, Catering, Opera, Hotels, Hotel Management, Luxury, Customer Service, Leadership
Education
Nova Southeastern University 2014 — 2016
Master of Business Administration (MBA), Business Administration and Management, General
Trinity International University-Florida 2009 — 2013
Bachelor of Arts (B.A.), Psychology
Gilbarco Veeder Root August 2015 - Present
American Express January 2002 - June 2015
American Express 1999 - 2002
American Express 1996 - 1999
American Express 1986 - 1996
Skills
Project Portfolio..., Business Process..., Requirements Gathering, Agile & Waterfall..., Cross-functional Team..., Business Analysis, Business Transformation, Re-engineering, Business Process..., Requirements Analysis, Issue Resolution..., Vendor Management, Credit Cards, Project Management, SDLC, Financial Services, Analytics, Business Architecture, PMO, Payments, Enterprise Architecture, CRM Integration, Root Cause Analysis, Change Management, Project Delivery, User Stories
Education
Nova Southeastern University 1998 — 2002
Bachelor's, Professional Management
Broward County Academy of Finance 1985 — 1987
High School, Accounting and Business/Management
Bluegreen Vacations December 2013 - Present
F1 Consulting, llc August 2009 - Present
BankAtlantic February 2003 - March 2009
American Express 1985 - 2002
Skills
Information Technology, Business Process, Testing, IT Management, SDLC, Process Improvement, Risk Management, Business Analysis, Program Management, Project Management, Leadership, Change Management, Team Building, Team Leadership, Training, Disaster Recovery, Strategic Planning, Banking, Business Development
Education
Nova Southeastern University 1982 — 1986
BS, Psychology
University of Miami 1980 — 1983
American Express October 2000 - Present
Sunrise Asphalt June 1998 - October 2000
Education
Nova Southeastern University 1997 — 1999
MBA, Business Management
American Express September 2013 - Present
American Express July 2007 - September 2013
American Express April 1998 - June 2007
American Express February 1996 - April 1998
American Express March 1995 - February 1996
American Express January 1991 - March 1995
Skills
Vendor Management, SDLC, Business Analysis, Risk Management, Project Portfolio..., Process Improvement, Portfolio Management, Business Process..., Program Management, PMO, Change Management, Cross-functional Team..., Strategic Planning, Strategy, Credit Cards, Management, Re-engineering, Project Management, Six Sigma, Leadership, IT Strategy, Outsourcing, Business Process, PMP, Business Intelligence, Business Requirements, Analytics, Governance
Education
Nova Southeastern University 2004 — 2006
Master of Science (M.S.), Organizational Leadership, 3.9 GPA
University of Florida 1983 — 1985
Associate's degree, Business Administration and Management, General, 3.5 GPA, Dean's List
Nova Southeastern University
Citrix July 2012 - Present
Norwegian Cruise Line October 2008 - July 2012
Norwegian Cruise Line June 2007 - October 2008
American Express April 2001 - July 2007
Education
Nova Southeastern University
QDROcost.com 2010 - Present
Milano Investment Foundation, Inc. 2009 - Present
JHS Capital Advisors March 2010 - September 2012
Gunn Allen Investments September 2009 - March 2010
Citi-Smith Barney June 2004 - June 2009
B.A. Financial Services LLC September 2003 - June 2004
SunTrust Securities, Inc March 2001 - August 2003
Morgan Stanley Dean Witter January 1998 - January 2001
American Express January 1998 - March 1999
Quality Support Systems, Inc January 1997 - January 1998
Skills
Estate Planning, Strategic Financial..., Investments, Fixed Annuities, Insurance, Writing QDRO's from..., Preparing Financial..., President of National..., Finance, Financial Advisory, Financial Analysis, Mutual Funds, Entrepreneurship, Retirement Planning, Analysis, Portfolio Management, Management, Wealth Management, Investment Advisory, Sales, Small Business, Securities, Asset Allocation, Financial Planners, Life Insurance, Risk Management, Loans, Mortgage Lending, Series 7, Series 63, Long-term Care, Disability Insurance, Equities, Business
Education
Nova Southeastern University 1987 — 1989
Bachelor of Science (B.S.), Business Administration, Management and Operations
Nova University 1983 — 1986
B.S, Professional Management and Business Administration
American Express September 1980 - Present
Education
Nova Southeastern University 1981 — 1984
Servisair January 2014 - Present
Rigaku June 2008 - April 2012
Burnett Staffing Specialists / Choice Staffing Services January 2007 - May 2008
American Express July 2004 - October 2006
American Express March 1998 - July 2004
Skills
Accounts Payable, Intermediate Excel,..., QuickBooks, Syteline ERP, Account Reconciliation, General Ledger, Accounting, Invoicing, Journal Entries, Bank Reconciliation, Fixed Assets, Expenses, Customer Service, Depreciation, Accounts Receivable, Financial Statements, Accruals, Variance Analysis, Revenue Recognition, Sage, Financial Analysis, AS400 system
Education
Lone Star College System 2007 — 2008
Accounting
Nova Southeastern University 2000 — 2004
Bachelors of Science Degree, Business Administration
American Express September 2012 - Present
American Express July 2009 - September 2012
American Express April 2006 - August 2009
American Express February 1999 - April 2006
Skills
Unified Modeling..., PEGA PRPC and DCO..., User Center Design,..., Agile Methodologies, Pega PRPC, SDLC, Business Process Design, User-centered Design, Requirements Gathering, Usability, UML, Business Analysis, Requirements Analysis, Credit Cards, Adult Learning Theory, Business Process, Agile Project Management, Software Project..., Scrum, Business Process..., ITIL, Business Requirements, Process Improvement, Program Management, Solution Architecture, Project Portfolio..., Integration, Business Process Mapping, Software Documentation, Vendor Management, Enterprise Architecture, PMO, Project Delivery, PMP, CRM, User Acceptance Testing, IT Strategy, Visio
Education
Nova Southeastern University
Business Administration and Management, General
Department Of Defense August 2009 - Present
American Express February 1996 - July 2009
Skills
VB.NET, SQL Server, .NET, C#, JavaScript, Visual Basic, Database Development, SQL, VSS, XML, Application Development, Visual Studio, Database Design, Systems Analysis, Web Services, ASP.NET, Requirements Analysis, DoD, SDLC, SharePoint, PL/SQL, Programming, Testing, IIS, Server Architecture, T-SQL, Oracle SQL, RAD, Visio, Mainframe, Software Development, Databases, Software Engineering, Distributed Systems
Education
DeVry Technical Institute
Electronic Engineering Technology
Nova Southeastern University
Computer Information Systems
York College
Accounting
School Board of Broward County Master Digital Edu atorFCIT2005 - Present
American Express 1988 - 2004
Skills
Technology Integration, Adult Education, Curriculum Development, Teamwork
Education
Nova Southeastern University 1998 — 2000
ba, business
Cinco, Inc. December 2014 - Present
Amercian Express July 2009 - Present
Cinco, Inc. March 2004 - Present
American Express 1998 - 2008
American Express 1995 - 1998
American Express 1992 - 1995
IBM Global Services 1983 - 1992
IBM Application Services 1983 - 1992
IBM Corp July 1983 - August 1991
Xerox September 1977 - July 1983
Skills
Vendor Management, SDLC, Mainframe, Business Analysis, IT Strategy, Enterprise Architecture, Requirements Analysis, Databases, Testing, Business Process, PMO, Management, Process Improvement, PMP, Project Portfolio..., Change Management, Business Process..., Program Management
Education
Nova Southeastern University 1995 — 1996
MS/MMQT, Business
State University of New York College at Brockport 1965 — 1969
BA, math
Life Extension April 2012 - Present
American Express Learning Network 2007 - March 2012
American Express 2004 - December 2006
American Exoress 1998 - 2003
Skills
ADDIE, Web-based Training, Instructor-led Training, Blended Learning, Virtual Training, Adult Education, Coaching, Classroom Instruction, SnagIt, Training Delivery, Soft Skills, Curriculum Development, Curriculum Design, Organizational Learning, Technical Training, New Hire Training, WebEx
Education
University of Phoenix 2000 — 2002
Master, Education, specialization in e-Learning
Nova Southeastern University 1998 — 2000
Bachelors, Business
Lutheran High School of South Florida
American Express August 2011 - Present
American Express World Service Learning Network 2005 - August 2011
American Express 2002 - 2008
American Express June 2005 - January 2007
American Express February 1997 - September 2004
American Express July 1991 - February 1997
Skills
Agile Project Management, Resource Management, Internal Communications, ADDIE, Captivate, Change Management, Employee Engagement, Instructional Design, Management, Needs Analysis, Project Management, Program Management, Training
Education
San Diego State University-California State University 2010 — 2011
Certification, Educational Technology
University of Phoenix 2001 — 2003
Masters, Adult Learning and Distance Education
Nova Southeastern University 1993 — 1995
Bachelors, Business Management
Polk County School Board January 2013 - Present
AAM Community Management April 2011 - Present
Polk County School Board September 2011 - January 2013
American Express August 2001 - July 2005
American Express November 1998 - August 2001
American Express January 1990 - November 1998
American Express January 1989 - January 1990
American Express January 1989 - September 1989
Skills
Lotus Notes, Payroll, Analysis, Time Management, Solution Design, Databases, Microsoft Office, Excel, Outlook, Word, PowerPoint, Access, Customer Relations, Benefits, Inventory Management, HRIS, PeopleSoft, Problem Solving, Customer Satisfaction, Data Entry, Employee Relations, Call Center, Compensation, General Ledger, Financial Reporting, Research, Negotiation, Microsoft Excel, Microsoft Word, Team Leadership, Deferred Compensation, Data Analysis, Customer Service, Program Management, Strategic Planning, Change Management, Vendor Management, SharePoint, Training, Performance Management, Leadership Development, Six Sigma, Process Improvement, Management, Employee Benefits, Business Analysis, Call Centers, Leadership, Team Building, Solution Architecture
Education
Nova Southeastern University 1997 — 2001
Bachelor of Science, Business Professional Management
American Express January 2010 - Present
American Express January 2008 - January 2010
Education
Nova Southeastern University 2011 — 2015
Computer Science
American Express August 1980 - Present
Skills
Relationship Management, Business Analysis, Credit Cards, Financial Services, Customer Service, Banking, Management, Leadership, Project Management, Microsoft Office, Risk Management, Microsoft Excel, Process Improvement, Strategic Planning, Change Management, Financial Analysis
Education
Nova Southeastern University 2006 — 2010
Bachelor of Applied Science (B.A.Sc.),Masters Degree in Business Administration, MBA, Professional Management
NOVA HIGH SCHOOL 1968 — 1971
Graduated 1971, High School Diploma
American Express August 2013 - Present
American Express October 2011 - August 2013
US Army 1996 - 1998
US Army 1996 - 1998
US Army 1996 - 1998
Skills
Vendor Management, SDLC, Virtualization, ITIL, Business Analysis, SOA, Quality Center, Visio, IT Management, Microsoft SQL Server, Unix, Disaster Recovery, IT Strategy, Requirements Analysis, IT Service Management, Integration, Software Project..., Active Directory, Databases, IT Operations, Management, VMware, Project Delivery, Microsoft Office
Education
Nova Southeastern University 2012 — 2016
Master’s Degree, Management Information Systems, Information Security
University of North Carolina at Greensboro 2002 — 2007
Bachelor's Degree, Information Systems and Operations Management
American Express September 1985 - Present
Skills
Financial Services, Process Improvement, Payments, Finance
Education
Nova Southeastern University 2013 — 2013
Nova Southeastern University 1997 — 2001
Master of Business Administration (M.B.A.), Business
Jericho High School
American Express December 2005 - Present
American Express 2005 - 2011
Education
Nova Southeastern University
MBA, Business
American Express August 1982 - August 2009
Skills
Vendor Management, Credit Cards, Process Improvement, Payments, SDLC, Leadership, Risk Management, Business Analysis, Business Process..., Program Management, Financial Services, Analytics, Credit Risk, Relationship Management, Business Process, IT Strategy, Banking, Requirements Analysis, Customer Experience, Financial Analysis, Call Centers, Team Leadership, Change Management, Requirements Gathering, Business Strategy, Management Consulting, Analysis, Management, CRM, Strategy, Data Analysis, Project Portfolio..., Cross-functional Team..., Software Project..., Visio, Business Process..., Team Management, Product Management, Project Management, Business Intelligence, PMP, Outsourcing, Business Requirements, Financial Risk, Business Development, Portfolio Management, Six Sigma, PMO
Education
Nova Southeastern University
MBA, Business
Westminster College
BA
Florida Atlantic University February 2012 - Present
ChoicePoint December 2005 - September 2008
NCCI March 2003 - April 2005
American Express February 1998 - May 2002
NCCI March 1989 - February 1998
Skills
Software Documentation, CICS, Websphere, JES2, Public Relations, VTAM, SiteScope, Production Schedules, OPCA, Disaster Recovery, Management, UC4 Scheduling, What's Up Gold, Jobtrac Scheduling, MVS/ISPF/TSO, Control-M, Appworx, Serena Changeman ZMF, Serena Changeman DS, BAC Mercury Monitor, HEAT Ticketing System, HP OpenView, Parature Customer..., IBM InfoMan, IBM Netview, Veritas NetBackup, Customer Service, DS, Netbackup, Process Scheduler, Monitors, Jobtrac, Netview, HP Openview, UC4, TSO, Quality Assurance, Unix, COBOL, Servers, Visio, Systems Analysis, Change Management, System Administration, Team Building, IT Operations, Process Improvement, Windows Server, Data Center, Security
Education
PC Professor 2010 — 2011
MCITP Certification, Information Technology
Nova Southeastern University 1999 — 2000
BS, Business Management
LaGuardia Community College 1978 — 1981
AAS, Computer Science
Great Healthworks March 2010 - Present
American Express September 1985 - October 2009
Skills
Call Center, Credit Risk, Program Management, Corporate Finance, Financial Reporting, Payments, Series 7, Financial Services, SDLC, Investment Banking, Process Improvement, Account Reconciliation, Call Centers, Access, Investments, Relationship Management, Mutual Funds, Derivatives, Analytics, Financial Modeling, Analysis, Portfolio Management, Customer Service, Microsoft Excel, Business Process, Asset Management, Equities, Operations Management, Risk Management, Accounts Payable, Business Analysis, Credit Cards, Banking, Valuation, Financial Analysis, Securities, Finance, Management, Data Analysis, Financial Risk, Policy, Strategic Financial..., Credit, Internal Audit, AML, Quality Assurance, Accounting, CRM, Leadership
Education
Nova Southeastern University 1986 — 1987
Specialty Certificate, Human Resource Management
Nova Southeastern University 1982 — 1987
B.Sc., Accounting
Nova Southeastern University 1973 — 1982
B.Sc., Business Administration
American Express December 1990 - Present
Sears Credit Central March 1990 - May 1991
Sears Holdings Corporation January 1990 - March 1991
Education
Nova Southeastern University
JetBlue Airways April 2008 - Present
Air Jamaica January 1994 - June 2005
American Express May 1998 - May 2001
Skills
Airlines, Aviation, Flights, Airports, Sabre, Commercial Aviation, Aviation Security, Airport Management, Airworthiness, Civil Aviation, Customer Service
Education
Nova Southeastern University 2003 — 2004
Masters, Human Resources Management and Services
Nova Southeastern University 2001 — 2003
Bachelor of Business Administration (BBA), Business Administration and Management, General
American Express
Skills
Training, Change Management, Business Requirements, Re-engineering, Cross-functional Team..., Process Improvement
Education
Nova Southeastern University
Masters, Leadership
Distribution and Promotion of Pharmaceutical Products March 2013 - Present
American Express June 2008 - Present
Enterprise Rent-A-Car June 2005 - March 2007
Skills
Business Process..., Customer Service, Financial Analysis, Microsoft Office
Education
University of Phoenix 2007 — 2008
MBA, Business Administration
Slippery Rock University of Pennsylvania 2000 — 2005
Business Administration, International Business and Spanish
Nova Southeastern University
Entrepreneurship
American Express 2010 - 2012
Education
Nova Southeastern University 2007 — 2008
MBA, Finance
Self-employed April 2004 - Present
Somerset Academy Charter Schools August 2005 - June 2006
Child Psychology Associates February 2000 - December 2003
American Express April 1994 - December 1998
Federated National Insurance Company August 1990 - March 1994
Skills
Community Outreach, Social Media, Teaching, Team Building, Customer Service, Event Management, Event Planning, Fundraising, Higher Education, Microsoft Office, Microsoft Word, Nonprofits, PowerPoint, Public Relations, Public Speaking, Research, Sales
Education
Nova Southeastern University 1998 — 2002
Developmental and Child Psychology
Concord Career College
Medical Assistant
American Express February 1989 - Present
Skills
Business Analysis, Management, Project Management, Process Improvement, SDLC, Analysis, Risk Management, Vendor Management, Requirements Analysis, Business Process...
Education
Nova Southeastern University 2014 — 2016
Master's Degree, Management Information Systems, General
Nova Southeastern University 2000 — 2004
Bachelor's Degree, Business Administration and Management, General
American Express April 2013 - Present
Merrill Lynch September 2010 - March 2013
Education
Nova Southeastern University 2004 — 2006
Master of Business Administration (MBA), Marketing