American Express
Industry: Financial services company
DescriptionThe American Express Company, also known as Amex, is an American multinational financial services corporation headquartered in Three World Financial Center in New York City. The company was founded in 1850 and is one of the 30 components of the Dow Jones Industrial Average. Headquarters: New York City, New York, United States CEO: Stephen Squeri Number of employees: ~55,000 (2017) Founders: Henry Wells, William Fargo, John Butterfield
American Express List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at American Express. You can filter them based on skills, years of employment, job, education, department, and prior employment.
American Express Salaries. You can even request information on how much does American Express pay if you want to. Learn about salaries, pros and cons of working for American Express directly from the past employees.
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29,038 American Express employees in database. Find out everything there's to know about American Express employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
American Express Employees
Century21 Judge Fite August 2013 - Present
AMERICAN EXPRESS September 2011 - October 2014
NACR March 2009 - August 2011
Aastra USA, Inc. May 2008 - February 2009
NextiraOne / UAC January 2003 - May 2008
Avaya March 1996 - December 2002
IBM Corporation January 1990 - March 1996
Skills
Unified Communications, Telephony, Avaya, SIP, Telecommunications, Management, VoIP, Solution Selling, Direct Sales, Managed Services, Account Management, Wireless, IP, Video Conferencing, Avaya Technologies, SIP Trunking, ACD, New Business Development, Sales, MPLS, Call Centers, CTI, Hosted Services, Contact Centers, Selling, T1, Ethernet
Education
Trinity University
BA - Business Administration
Trinity University
Jeunesse Global February 2015 - Present
One-line Online The Green Line March 2014 - Present
Melaleuca:The Wellness Company October 2004 - Present
Avon Canada April 2002 - Present
American Express August 2006 - June 2014
Skills
Social Networking, Marketing, Customer Satisfaction, Coaching, Customer Service, Sales, Leadership, Training, Direct Sales, Team Building, Time Management, Selling, Management, Recruiting, Sales Management, Marketing Strategy, Small Business, Team Leadership, Event Planning, Retail, Public Speaking, Call Centers, Entrepreneurship, Microsoft Office, Microsoft Excel, Skin Care, Microsoft Word, Social Media
Education
Thomson Education Direct 2004 — 2005
Managing your Own Business Diploma, Business/Entrepreneur
Toronto School of Business 2000 — 2001
Certified Dental Assistant, Dental Assisting/Assistant
Cengage Learning April 2014 - Present
American Express March 2013 - March 2014
Sirius XM Radio Inc. August 2012 - February 2013
John Deere July 2011 - August 2012
Vanguard June 2010 - July 2011
Bikalpa Software Pvt. Ltd 2007 - 2009
Skills
JSP, Spring, Java, Python, Node.js, AngularJS, XML, Java Enterprise Edition, Tomcat, Eclipse, JavaScript, SQL, Subversion, JSON, JUnit, Oracle, MySQL, Agile Methodologies, Web Services, Hibernate, Struts, Servlets, REST, Web Applications, Design Patterns, Maven, JDBC, AJAX, Git, UML, C++, jQuery, SOA, iPhone Application..., JSF, MVC, JBoss Application Server, Android, Object Oriented Design, Spring Framework, OSGi, Apache Camel, Objective-C
Education
Tribhuvan Vishwavidalaya 2004 — 2008
Bachelor of Engineering (BEng), Electrical and Electronics Engineering
Express Scripts January 2008 - Present
Express Scripts, Inc June 2007 - January 2008
American Express March 2003 - March 2007
American Express April 2000 - March 2003
American Express November 1997 - April 2000
American Express March 1996 - November 1997
American Express October 1993 - January 1996
Skills
Call Center, Change Management, Cross-functional Team..., Metrics, Process Improvement
Education
Thunderbird School of Global Management 2004 — 2006
MBA, International Management
Western International University 2001 — 2003
BS, Business, Management
MediaDC - Washington, DC September 2014 - Present
Cook Systems International February 2013 - August 2014
American Express May 2014 - July 2014
The University of Memphis March 2014 - May 2014
FedEx April 2013 - March 2014
Unbounded Solutions, Inc. July 2012 - January 2013
The Network September 2010 - August 2012
Skills
SQL, MySQL, JavaScript, Java, C++, Hibernate, jQuery, Visual Basic, JDBC, HTML, CSS, Spring, Swing, JSP, JSF, Maven, Ant, Final Cut Pro, Soundtrack Pro, Microsoft Office, Objective-C, iOS, Xcode, Cocoa Touch, XML, JSON, SOAP, HTML 5, Android Development, Eclipse, Oracle, PHP, Software Development, VB.NET, Linux, Tortoise SVN, C#, IIS, ASP.NET, Microsoft SQL Server, SDLC, Git, Web Applications, Subversion, Web Services, Object Oriented Design, XSLT
Education
Tougaloo College 2001 — 2006
Bachelor of Science (B.S.), Computer Science
American Express July 2013 - Present
Edelman September 2010 - July 2013
Weber Shandwick May 2009 - August 2010
Edelman February 2009 - May 2009
Skills
Event Planning, Media Relations, Food, Non-profits, Writing, Public Relations, Social Media, Corporate Communications
Education
Towson University
BS, Marketing, Public Relations, Spanish
American Express July 2012 - Present
American Express July 2008 - July 2012
American Express June 2006 - July 2008
American Express May 2003 - June 2006
American Express January 1998 - May 2003
Skills
Risk Management, 3D Secure, EMV, Mobile Payments, Checks, Emerging Technologies, Driving Results, Credit Card Fraud, Credit Cards, Authentication, Multi-factor..., Authorization, Collaboration, Problem Solving, Process Improvement, Six Sigma
Education
Thunderbird School of Global Management 2011 — 2013
Master's degree, International Business
University of Illinois at Urbana-Champaign 1993 — 1997
Bachelor's degree, Industrial Engineering
Angelo, Gordon & Co. May 2012 - Present
Morgan Stanley 2007 - July 2012
American Express 2006 - 2007
Ford Motor Company 2000 - 2006
Skills
Risk Management, SAS, R, VBA
Education
Tongji University
Bachelor's degree, Mechanical Engineering
University of Michigan
Master of Science, Engineering, Doctor of Engineering (Dropped out)
University of Michigan - Ann Arbor
MBA in Finance, Graduation with High Distinction
Black Knight Financial Services - RealEC Technologies December 2014 - Present
Wells Fargo Home Mortgage February 2014 - December 2014
Open Systems Technologies July 2013 - October 2013
American Express Business Travel July 2007 - November 2012
American Express Business Travel January 2000 - July 2007
American Express May 1987 - January 2000
Skills
Contract Negotiation, Resource Management, Pricing Strategy, Program Management, Vendor Management Skills, Project Portfolio..., Project Delivery, Service Delivery, Business Analysis, Cross-functional Team..., Change Management, PMO, Outsourcing, Stakeholder Management, Relationship Management, Team Leadership, Vendor Management, Project Management, Project Planning, Management, Team Management, Business Transformation, Quality Assurance, Business Process...
Education
Thunderbird School of Global Management 2005 — 2005
Global Project Management Certification, Project Management
University of Phoenix 1996 — 2000
BSBM, Business
American Express July 2001 - Present
Productive Data Systems October 1996 - June 2001
Computer Horizons October 1995 - September 1996
Skills
Predictive Analytics, Credit Cards, Analytics, Credit Risk, Risk Management, Segmentation, Financial Risk, Business Analysis, Business Intelligence, Financial Services, Payments, Portfolio Management, Relationship Management, SAS, Strategy
Education
Thunderbird School of Global Management 2006 — 2008
MBA, Global Management
Malnad College of Engineering 1986 — 1990
Bachelors, Computer Science & Engineering
American Express 2011 - Present
SYN Productionz January 2004 - Present
Brookfield Properties 2009 - 2010
BDO Canada 2007 - 2009
CTV 2005 - 2006
Ministry of Health and Long-Term Care 2002 - 2004
RBC Capital Markets 2001 - 2002
Skills
SharePoint, Requirements Analysis, Business Analysis, SDLC, Servers, Vendor Management, Team Leadership, Process Improvement, Business Process, Active Directory, Software Project...
Education
Toronto School of Business 2000 — 2001
Network Administration, Information Technology
American Express September 2013 - Present
M Booth February 2011 - September 2013
Hunter Public Relations February 2010 - February 2011
Peppercomm September 2009 - February 2010
Skills
Digital Marketing, Digital Strategy, Social Media, Social Media Marketing, Social Media Development, Social Media Relations, Social Media Outreach, Public Relations, Public Relations Skills, Brand Communication, Online Branding, Brand Awareness, Brand Development, Strategic Communications, Marketing Communications, Communications Strategy, Facebook, Twitter, Tumblr, Blogging, Blog Management, Community Management, Media Measurement
Education
Trinity College-Hartford
B.A., English
St. Joseph's High School
Ameriprise Financial Services, Inc. May 2008 - Present
Ameriprise Financial Services, Inc. May 2005 - May 2008
American Express August 1998 - December 2004
Skills
SAS Programming, SAS Administrator, UNIX, UNIX Shell Scripting, Data Warehousing, ETL, SQL, SAS, Security, Servers
Education
Park College 1988 — 1989
Computer Science
Troy State University 1985 — 1988
Computer Science
American Express April 2014 - Present
Verizon Wireless April 2012 - April 2014
Verizon Wireless March 2003 - March 2012
Skills
Cold Calling, Solution Selling, B2B, Account Management, Customer Service, Sales, Change Management, Conflict Management, Operations Management, Leadership Development, Interpersonal..., Interpersonal Leadership, Emotional Intelligence, Retail Sales, Supervisory Experience, Coaching, Staff Development
Education
University of Notre Dame (Mendoza School of Business) 2011 — 2012
Executive Leadership Certificate, Leadership
Tiffin University 2007 — 2009
MBA, Leadership
SUNY at Buffalo 1999 — 2003
Psychology, Psychology
SUNY at Buffalo 1999 — 2002
Communications, Interpersonal Communication
Leadership Houston
Amazon September 2013 - Present
TUSUR University December 2011 - September 2013
American Express June 2010 - October 2011
Washington State University June 2009 - August 2009
Washington State University August 2005 - August 2009
University of Idaho August 2003 - June 2005
United Nations's May 2002 - September 2002
Skills
Scala, Apache Spark, Python, Hive, Apache Pig, SAS, Stata, R, Logistic Regression, Predictive Analytics, Predictive Modeling, Statistics, Econometrics, Modeling, Data Analysis, Time Series Analysis, Probability, Statistical Modeling, Econometric Modeling, Multivariate Statistics, Analysis, Research, Monte Carlo Simulation, Analytics, Optimization, Linear Regression, SQL, Survival Analysis, Statistical Computing, Prediction, Gauss, Cluster Analysis, ANOVA, Game Theory, Hypothesis Testing, Factor Analysis, Risk Modelling, Bayesian methods, Probability Theory, Regression, SAS programming, LaTeX, Unix Shell Scripting, Machine Learning, Algorithms, Data Mining, Mathematical Modeling, Big Data, Simulations, Mathematica
Education
Washington State University 2005 — 2010
Ph.D, Economics
Washington State University 2007 — 2009
M.S, Statistics
University of Idaho 2001 — 2005
MS, Economics and Management
Tomsk State University 1996 — 2001
BS, Computer Science/Biology
Amazon February 2014 - December 2014
TransitChek/Wage Works Inc June 2010 - February 2014
American Express April 2008 - February 2010
Allied Interstate November 2007 - April 2008
Skills
Call Centers, Customer Service
Education
G.T.C.C
Touro College
Diploma, Child Psychology and Human Services
Celanese July 2013 - Present
QuestMark 2013 - 2013
Newline Products, Inc. 2011 - 2012
Tennant Company August 2004 - July 2010
Akzo Nobel 2000 - 2004
American Express 1998 - 2000
ADP Lightspeed January 1995 - June 1997
Skills
direct sales, international sales, Cross-functional Team..., Solution Selling, Product Launch, Contract Negotiation, account management, Demand Generation, Business Development, Global Business..., Portuguese, Global Strategy, CRM, Global Management, income statement, demand generation, Presentations, Technical sales, Software Sales..., High Tech Sales, Vendor Management, EDI, Government Agencies, Government Account Sales, Team Mentoring, Sales Management, Team Building, B2B2C, C Level Selling, Supplier Negotiation, Strategic Alliances, International Sales, Sales, Government, Direct Sales, Account Management, Income Statement, International Business, Strategy, Market Analysis, Competitive Analysis, International Marketing, P&L Management, Global Marketing, Pricing, Product Marketing, Pricing Strategy, Market Research, Marketing Management, Executive Management
Education
Thunderbird School of Global Management 2009 — 2010
MBA, Global Management
University of Utah - David Eccles School of Business 1993 — 1997
BS, Marketing
Russell Reynolds Associates 1996 - Present
Goldman Sachs 1985 - 1988
American Express 1982 - 1985
Skills
Executive Search
Education
New York University - Leonard N. Stern School of Business 1981 — 1982
MBA, Finance
Trinity College-Hartford 1977 — 1978
American Express November 2013 - Present
OgilvyAction July 2011 - October 2013
adidas September 2004 - July 2011
Skills
Marketing Communications, Key Account Management, Customer Retention, Long-term Customer..., Competitive Analysis, Team Leadership, Promotions, Event Planning, Marketing Strategy
Education
Towson University
Bachelor of Arts (BA), Business & Communications
American Express 2015 - Present
American Express 2014 - 2015
American Express 2013 - 2014
American Express 2006 - 2013
IBD 1994 - 2005
Skills
Forecasting, Financial Analysis, Financial Planning, Financial Reporting, Budgeting, Excel, Strategic Planning, Decision Support, P&L Analysis, line of business, Budgets, Strategic Financial..., Microsoft Excel, Business Planning, Accounting, Variance Analysis, Internal Controls, Analysis, Management, General Ledger, Leadership, ERP, Credit, Financial Risk, Managerial Finance, Financial Modeling, Project Management, Risk Management, GAAP, Finance, Corporate Finance, Financial Statements, Financial Accounting, Business Process..., Hyperion Enterprise, Restructuring, Financial Services, Strategy, Cash Flow, Business Strategy, Management Consulting, Pricing, Executive Management, Data Analysis, Change Management, Account Reconciliation, Enterprise Risk..., Sarbanes-Oxley, Business Development, Re-engineering
Education
Thunderbird School of Global Management 2014 — 2016
Master of Business Administration (MBA), Global Management
University of Southern California 1990 — 1992
BSc, Business Administration Finance
O.C. Tanner March 2014 - Present
O.C. Tanner May 2013 - Present
Mozy December 2011 - May 2013
O.C. Tanner 2012 - 2013
Control4 Corporation August 2010 - December 2011
American Express May 2008 - August 2010
Thunderbird September 2006 - December 2007
Honeywell Aerospace May 2007 - September 2007
Skills
Direct Marketing, Database Marketing, Operational Excellence, Analytics, Online Marketing, Marketing Automation, Email Marketing, Lead Generation, Marketing Strategy, Online Advertising, Competitive Analysis, Salesforce.com, Budgets, Forecasting, Sales, Digital Marketing, B2B, Business Strategy, Leadership, Strategy, Marketing, Market Research, Multi-channel Marketing, Business Development, SEO, Demand Generation, Advertising, Product Marketing, Segmentation, Channel Partners, CRM, Strategic Partnerships, B2B Marketing, Eloqua
Education
Thunderbird School of Global Management 2006 — 2007
Master, Business Administration; Management and Marketing
University of Utah 2000 — 2004
Bachelor of Science, Marketing
American Express July 2014 - Present
University of Minnesota January 2014 - May 2014
comScore, Inc. June 2013 - August 2013
University of Minnesota January 2013 - May 2013
Eli Lilly and Company February 2012 - July 2012
Allianz China Life Insurance Co.Ltd September 2011 - February 2012
Skills
Statistics, R, SAS, Data Analysis, Statistical Modeling, Microsoft Excel, SPSS, Research, Analysis, Economic Data Analysis, Consumer Insight, Stata, Quantitative Research, Time Series Analysis, Teaching, Econometrics, Marketing Analytics, Social Media, Longitudinal Study, Web Analytics, Marketing Strategy, Team Leadership, Customer Segmentation...
Education
University of Minnesota-Twin Cities 2012 — 2014
Master of Science (MS), Statistics, 3.88/4.00
University of Minnesota-Twin Cities 2012 — 2014
Master of Science (MS), Applied Economics, 3.91/4.00
Tongji University 2008 — 2012
Bachelor of Science (BS), Civil Engineering (Transportation)
MasterCard May 2015 - Present
MasterCard April 2012 - April 2015
Saks Fifth Avenue June 2007 - April 2012
Saks Fifth Avenue April 2009 - November 2010
Saks Fifth Avenue June 2007 - March 2009
American Express December 1999 - June 2007
News America Marketing 1996 - 1999
Education
Trinity College-Hartford 1991 — 1995
Bachelor of Arts (B.A.), American/United States Studies/Civilization
Virginia Kids Eat Free June 2011 - Present
It Looks Good On You June 2002 - June 2004
American Express January 2000 - August 2002
Skills
Public Speaking, Writing, Community Outreach
Education
Tidewater Community College 2011 — 2013
Associate Degree, Business
American Express March 2013 - Present
American Express June 2009 - March 2013
American Express September 2006 - June 2009
Skills
Account Management, Analytics, B2B, Business Development, Business Planning, Business Strategy, Business Travel, CRM, Competitive Analysis, Contract Negotiation, Credit Cards, Cross-functional Team..., Customer Acquisition, Customer Experience, Customer Insight, Digital Marketing, Digital Strategy, Direct Marketing, E-commerce, Financial Services, Integrated Marketing, Lead Generation, Leadership, Loyalty Marketing, Loyalty Programs, Management, Market Research, Marketing, Marketing Communications, Marketing Strategy, New Business Development, Online Advertising, P&L Management, Partnership Marketing, Payments, Product Management, Relationship Management, Sales, Sales Management, Salesforce.com, Segmentation, Strategic Partnerships, Strategic Planning, Strategy, Travel Management, Vendor Management, Brand Management, Customer Retention, Multi-channel Marketing
Education
Trinity College Dublin 1984 — 1989
BSc, MA, Marketing
American Express June 2013 - Present
Sage Adv January 2012 - May 2013
Sage Adv September 2010 - January 2012
Simwey Financial Group March 2010 - August 2010
F2MI May 2009 - August 2009
Spado S.A (Reckitt Benckiser) July 2007 - October 2007
Gambro-Meopta May 2005 - August 2005
Skills
Competitive Analysis, Market Research, Mergers, Investment Banking, Analysis, International Project..., Management Consulting, Project Planning, Strategy, Business Strategy, Business Analysis, Management, Leadership, Marketing, Finance, Consulting, Sales
Education
Thunderbird School of Global Management 2008 — 2009
MS, Global Management
University of Florida 2004 — 2008
BA, Finance
Paris Business College 2004 — 2008
BA, Finance
Grainger August 2014 - Present
Grainger November 2012 - Present
Grainger June 2011 - October 2012
W.W. Grainger September 2006 - June 2011
American Express September 1990 - April 2003
Skills
Account Management, Leadership, Sales Process, B2B, Sales, Management, Training, New Business Development, Cold Calling, Customer Service, Direct Sales, Customer Retention, Employee Training, Sales Operations, Sales Presentations, Solution Selling, Salesforce.com, Customer Satisfaction, Sales Management, CRM
Education
Triton-College 1988 — 1990
General/Business Law
Echols Travel School
Trade, Travel Management
American Express February 2013 - Present
American Express August 2010 - Present
American Express March 2009 - August 2010
American Express July 2008 - March 2009
American Express June 2005 - July 2008
Syntel Inc March 1995 - November 2004
Tata Steel 1987 - 1995
Skills
Relationship Management, Vendor Management, Program Management, Global Delivery, ITIL, Cross-functional Team..., Six Sigma, Change Management, Outsourcing, Management, Team Leadership, Leadership, IT Operations, Process Improvement, Insurance, Business Analysis, Project Management, Budgets, SDLC, Organizational...
Education
Thunderbird School of Global Management 2007 — 2008
MBA, Global Management
Time Inc. August 2014 - Present
Epsilon May 2013 - August 2014
American Express January 2012 - May 2013
American Express December 2010 - January 2012
American Express March 2010 - December 2010
American Express April 2005 - March 2010
American Express September 1999 - January 2002
Mitchell Madison Group September 1997 - May 1999
Skills
Credit Cards, Customer Acquisition, Payments, Segmentation, Corporate Development, Loyalty Programs, Strategic Planning, Strategic Partnerships, Marketing Strategy, Digital Strategy, Business Development, Customer Experience, Loyalty Marketing, Business Strategy, Management, Product Management, New Business Development, Cross-functional Team..., Strategy, Competitive Analysis, Analytics, Financial Services, E-commerce, CRM, Direct Marketing, P&L Management, Multi-channel Marketing, Database Marketing, Executive Management, Product Marketing, Mobile Payments, Wine
Education
New York University - Leonard N. Stern School of Business 2004 — 2006
MBA, Business
Trinity College-Hartford 1993 — 1997
Bachelor of Arts (BA), International Relations and Affairs
American Express May 2014 - Present
American Express February 2013 - April 2014
American Express May 2011 - February 2013
American Express May 2009 - July 2011
American Express April 2008 - May 2009
AOL August 2007 - April 2008
IMG April 2007 - June 2007
IMG April 2006 - March 2007
IMG October 2004 - March 2006
Vision Sports and Entertainment December 2004 - June 2005
Skills
Digital Marketing, Corporate Branding, Marketing Communications, Corporate Communications, Social Media, Online Advertising, Demand Generation, Marketing Automation, Email Marketing, Branding & Identity
Education
Trinity College-Hartford 2000 — 2004
B.A., Psychology
Milton Academy 1996 — 2000
American Express March 2014 - Present
American Express May 2012 - March 2014
American Express June 2011 - May 2012
American Express June 2010 - May 2011
Mattel/Fisher Price October 2007 - July 2008
National Television, Broadway May 2004 - June 2008
Skills
Marketing, Team Management, Marketing Strategy, Competitive Analysis, Market Planning, Product Management, Brand Management, Marketing Communications, Management Consulting, CRM, Strategy, Management, Analysis
Education
Thunderbird School of Global Management 2008 — 2010
MBA, Global Management
University of North Carolina Winston 2000 — 2004
BFA, Fine Arts
State Street June 2015 - Present
Barclays October 2013 - May 2015
Cognizant Technology Solutions September 2010 - October 2013
American Express September 2010 - July 2012
Intel Corporation May 2010 - September 2010
Helix Business Solutions May 2009 - August 2009
Hexaware Technologies August 2007 - August 2008
Mastek Limited June 2004 - July 2007
Skills
Hyperion, Essbase, Excel, FP&A, Financial Modeling, IT Strategy, Software Project..., MS Project, Bloomberg, SAP, Ibbotson EnCorr, Zephyr Style Analyzer, Venture Capital, GAAP, Financial Reporting, Forecasting, Budgeting, Financial Analysis, Corporate Finance, Business Strategy, Management Consulting, Process Improvement, NIVR, SEO, Ibbotson, Microsoft Excel, Budgets, Hyperion Enterprise, Mergers & Acquisitions, Strategic Planning, Strategy, Leadership, Management, Business Process, Start-ups, Business Analysis, Analytics
Education
Thunderbird School of Global Management 2008 — 2010
MBA, Finance
Thadomal Shahani Engineering College, Mumbai University 2000 — 2004
Bachelors, Computer Science
Proxama January 2015 - Present
Softcard February 2012 - 2014
DeviceFidelity July 2010 - January 2012
Double Diamond Group July 2009 - June 2010
American Express 2005 - 2009
American Express 2000 - 2005
American Express 1998 - 2000
Hertz 1996 - 1998
Skills
Marketing Strategy, Strategic Partnerships, Strategy, Business Development, CRM, Management, Strategic Planning, Customer Service, Product Management, Mobile Devices, Direct Marketing, Sales, Payments, Credit Cards, Cross-functional Team..., Program Management, Partnerships, Direct Sales, Mobile Applications, Relationship Management, NFC, Mobile Commerce, Start-ups, Account Management, New Business Development, EMV, Leadership, Pricing, Mobile Proximity..., Contract Negotiation, Segmentation, Mobile Payments, Electronic Payments, Partnership Development, Customer Relations, Hosted Card Emulation
Education
Thunderbird School of Global Management
MBA, International Management, Business
University of Rochester
BA, Psychology
AARP July 2014 - Present
Truly Accomplished 2010 - Present
McKinsey & Co. September 2007 - December 2009
Taylor & Francis Group 2004 - 2007
DDI Development Dimensions International 2005 - December 2006
AIG September 2001 - July 2004
American Express 1998 - 2001
Citibank 1995 - 1998
Skills
Strategic Planning, Management Consulting, Strategy, Organizational..., Start-ups, Public Speaking, Leadership Development, Leadership, Performance Management, Training, Program Management, Management, Change Management, Coaching, Mergers & Acquisitions
Education
University of Rochester - Simon Business School 1993 — 1995
MBA, Finance, Accounting
Trinity University 1989 — 1993
BS, Communication, Business Administration
Taulia Inc. July 2015 - Present
American Express November 2014 - July 2015
American Express May 2013 - October 2014
American Express January 2011 - May 2013
American Express November 2009 - January 2011
American Express January 2007 - January 2009
American Express January 2006 - January 2008
American Express January 2000 - January 2002
American Express January 1999 - January 2000
American Express January 1997 - January 1999
Skills
Hiring, Cards, Sales Management, Team Building, Contract Negotiation, Training, Strategy, Strategic Partnerships, Solution Selling, Selling, Salesforce.com, Sales Process, Sales, Relationship Management, Recruiting, Payments, Merchant Services, Marketing Strategy, Management, Leadership, Customer Acquisition, Cross-functional Team..., Credit Cards, CRM, Business Development
Education
University of Phoenix 2001 — 2004
MBA, International Management
Towson University 1993 — 1996
Bachelor of Science (BS), Marketing
Loyola
Mona Knight June 2008 - Present
Home Instead Senior Care of Concord/Salisbury, NC June 2008 - Present
Home Instead Senior Care, Concord, NC June 2008 - August 2010
American Express 1988 - 2008
Skills
Strategic Planning, Call Center, Vendor Management, Customer Service, Process Improvement
Education
Home Instead Senior Care
Certified Alzheimer's trainer, Alzheimer's training facilitator for CAREGivers
Rio Salado Community College
Certificate in Leadership & Management, Team leadership, coaching, and management
Thunderbird School of Global Management
Certificate in Global Leadership, Global leadership and case studies
University of Phoenix
Certificate in Call Center Management, call center staffing and leadership
Insperity May 2005 - Present
Pitney Bowes November 2001 - May 2005
Gift Cerificates.com June 2000 - July 2001
American Express 1981 - 2000
NCR Corporation 1978 - 1981
Skills
Sales, Onboarding, Account Management, Sales Process, Recruiting, Cold Calling, Employee Benefits, Contract Negotiation, Human Resources, Solution Selling, Payroll, Business Development, Customer Retention, Salesforce.com, Talent Acquisition, Training, Performance Management
Education
Thunderbird School of Global Management 1977 — 1978
Masters in International Business, Marketing
University of Southern California - Marshall School of Business
Bachelor of Science, Business/Marketing
American Express 2009 - 2010
iLrn 1999 - 2006
Thomson Delmar Learning 1997 - 1999
Skills
Account Management, Customer Retention, Sales Process, Strategic Negotiations, Sales, High-Impact Sales..., Customer Oriented, Long Term Business..., Gross Margin, Solution Selling, Outside Sales, Key Account Development, Building Relationships, B2B, Cold Calling, Business Development, Sales Presentations, Direct Sales, Salesforce.com, Management, Sales Operations, Sales Management
Education
Towson University 1985 — 1989
Bachelor of Science, Community Health Science
Star Coach Race Tours, LLC November 2009 - Present
Ameritox June 2009 - October 2010
SC&H Group December 2005 - May 2009
American Express January 1999 - December 2005
Skills
Sarbanes-Oxley Act, Accounting, GAAP, Internal Controls, Financial Analysis, SEC filings
Education
Towson University 1998 — 2000
Bachelor, Accounting
Dundalk Community College 1996 — 1998
Associate, Business Administration
American Express January 2010 - Present
F.A.B. Consulting September 2007 - January 2010
SONY BMG Music Entertainment January 2006 - August 2006
Accenture February 2001 - June 2005
Spherion October 1998 - January 2001
Fiskars 1997 - 1998
Hewlett-Packard June 1996 - August 1996
Skills
Social Media Marketing, Product Development, Emerging Technologies, Online Marketing, Digital Marketing, New Business Development, Cross-functional Team..., Marketing Strategy, Analytics, Strategic Partnerships, Management Consulting, Project Management, Brand Management, Product Management, CRM, Business Development, Mobile Devices, Leadership, Management, Program Management, Segmentation
Education
New York University - Leonard N. Stern School of Business 2005 — 2007
MBA, Specializations in Marketing; International Business
Tri-State University 1993 — 1997
BS, Electrical Engineering
Istanbul German High School (Alman Lisesi) 1985 — 1992
High School
Marriott International February 2014 - Present
Marriott International November 2010 - March 2014
Marriott International January 2010 - November 2010
Marriott International December 2007 - January 2010
TEKsystems May 2004 - December 2007
Allegis Group Inc January 2003 - May 2004
various December 2000 - May 2001
Digital Commerce Corporation February 2000 - November 2000
Mergers & Acquisition December 1998 - February 2000
American Express November 1996 - December 1998
Skills
Oral Communications, Written Presentations, Instructional Design, Analysis, Organizational Design, Blended Learning, E-learning, Curriculum Design, E-Learning, Leadership Development, Employee Training, Training, Leadership, Human Resources, Management, Program Management, Strategy, Organizational..., Performance Management
Education
UMUC 2011 — 2014
Masters, Human Resources
Towson University 2000 — 2003
Bachelor of Science, Marketing
American Express December 2014 - Present
TEKsystems (contractor in American Express) April 2014 - December 2014
Dell July 2010 - February 2014
Dell July 2004 - June 2010
Dell November 2003 - June 2004
Dell April 2002 - October 2003
Dell March 2001 - March 2002
Dell March 1999 - February 2001
Dell June 1997 - February 1999
Professional Data Solution Inc March 1996 - May 1997
Skills
Project Management..., SDLC, Agile Methodologies, IT Strategy, Program Management, Software Project..., Vendor Management, Requirements Analysis, Process Improvement, ITIL, Integration, Business Process...
Education
University of Oklahoma 1986 — 1990
Bachelor of Science (B.S.), Computer Science
Trinity Valley Community College 1985 — 1986
Associate's degree, General Study
Goon Computer & Management Studies Center 1982 — 1983
City and Guilds of London Institute, Computer Science
American Express May 2015 - Present
American Express February 2013 - Present
Under Armour June 2010 - January 2013
Maxim Healthcare July 2008 - April 2010
Ann Taylor June 2004 - April 2008
KB Toys September 2001 - June 2004
Spherion February 1999 - September 2001
Lord & Taylor 1998 - 1999
Nordstrom 1994 - 1998
Skills
Talent Acquisition, Full-cycle Recruiting, Applicant Tracking..., Employer Branding, Career Site Development, Process Improvement, System Implementations, SuccessFactors, Interviewing, Hiring, College Recruiting, Onboarding, Social Networking, Professional Networking, Managing Employees, Mentoring, Career Development..., Process Management, Training Skills, Performance Appraisal, Employee Relations, System implementations, Reporting & Analysis, Collaboration, Team-oriented, Public Speaking, Recruitment/Retention, Recruiting, Management, Training, Interviews, SDLC, Talent Management, Team Leadership, Leadership, Time Management, HRIS, Employee Training, Personnel Management, Deferred Compensation, CRM, Employee Benefits, Strategy, Succession Planning, Coaching
Education
Towson University 1991 — 1993
BS, Mass Comm, Public Relation, Comunication Studies
Harford Community College 1989 — 1991
AA, General Studies
Travel Experts, Inc. February 2015 - Present
Cardoza Travel September 2010 - January 2015
American Express August 1979 - December 2009
Skills
Leisure Travel, Cruises, Business Travel, Vacation, Tour Operators, Guided Tours, Travel Planning, Adventure Travel, Yield Management, Hotels, Car Rental, Sabre, Luxury, Tourism Management, Marketing Strategy, Trade Shows, Ticketing, Airlines, Hospitality, Hospitality Management, Hotel Management, Event Planning, Hospitality Industry, Amadeus, Online Travel, Luxury Lifestyle, Incentives, Travel Technology, Meeting Planning, Online Marketing, Event Management, Hotel Booking, Front Office, Incentive Travel, Sales Management, Resorts, Sustainable Tourism, Destination Marketing, Revenue Analysis, Online Advertising, Travel Management, Tourism
Education
Towson University 1976 — 1980
BA, International Studies
Towson University 1972 — 1980
Bachelor's Degree, International Relations and Affairs
ERIC YOUNG ASSOCIATES (Tele-Centre Assist Inc.) March 1996 - Present
RBC 1995 - 1996
CIBC 1992 - 1995
NCR Corporation 1990 - 1992
American Express 1989 - 1990
The Financial Post 1985 - 1989
Skills
Process Improvement, Call Center, Lead Generation, Analytics, CRM, New Business Development, Workforce Management, Strategic Planning, Account Management, Coaching, Business Development, Customer Retention, Customer Experience, Sales Management, Team Building, Salesforce.com, Sales Process, Direct Marketing, Business Analysis, Project Management, Personal Finance, Operations Management, Leadership, Performance Management, Strategy, Call Centers, Contact Centers, Training, Outsourcing, Customer Service, Six Sigma, Sales, Vendor Management, Recruiting, Management, Business Process..., Team Leadership, Service Delivery, Cross-functional Team..., PMP, Consulting, Start-ups, Management Consulting, Performance Improvement, Change Management, Executive Management, Business Transformation, Business Strategy, Business Planning, Program Management
Education
University of Windsor 1983 — 1985
Bachelor of Commerce, Marketing
Trent University 1979 — 1982
Bachelor of Arts, Business
American Express April 2015 - Present
American Express April 2014 - April 2015
Edelman September 2011 - March 2014
Connectable May 2011 - November 2011
Pfizer April 2010 - September 2011
Skills
Blogging, Social Media, Editing, Proofreading, Marketing, Public Speaking, Microsoft Office, Data Analysis, Teamwork, Press Releases, Strategic Communications, Public Relations, Event Planning, Content Strategy, Newsletters, Editorial, Internal Communications, Corporate Communications
Education
Trinity College Dublin 2005 — 2009
BA Hons, English Literature and Philosophy
Oceania Cruises July 2009 - November 2014
Precision Landscaping, Inc., 2004 - 2009
Cefalo's Wine Cellar 2002 - 2004
American Express January 2000 - January 2002
Skills
Hotels, National Parks, Tourism, Marketing, Hotel Management, Marketing Strategy, Sales, Hospitality, Cruises, Event Planning, Management, Vacation, Corporate Events, Resorts, Travel Management, Hospitality Industry, Leisure Travel, Food & Beverage, Leisure, Event Management, Customer Service, Restaurants, Incentive Travel, Hospitality Management, Tour Operators, Advertising, Incentives, Adventure Travel, Wine, Budgets, Trade Shows, Revenue Analysis, Customer Satisfaction, Business Travel, Food, Marketing Communications, Online Marketing
Education
Trevecca Nazarene University 1980 — 1984
Colonial Christian School 1977 — 1980
U S Army 2004 - Present
inSync Healthcare Solutions June 2014 - Present
Insight Global February 2015 - August 2015
Baxter International Inc. September 2013 - June 2014
Inuvo, Inc. 2012 - September 2013
American Express August 2011 - August 2012
Constellation Energy December 2009 - August 2011
US Army August 2008 - August 2009
United States Army Reserve January 2006 - August 2009
Roetzel & Andress 2007 - 2009
Skills
Server Architecture, Network Infrastructure, Troubleshooting, Customer Service, Microsoft Office, System Administration, Windows 7, Windows, Network Security, Military, Project Management, Management, Process Improvement, Disaster Recovery, Servers, Security, Operations Management, Active Directory, Cisco IOS, Citrix, VMware, Testing, SDLC, Network Administration, Databases, Training, IIS, Unix, Visio, Program Management, SharePoint, Windows Server, Cisco Technologies, Database Design, IT Management, Data Center, System Deployment, Linux, Microsoft SQL Server, Microsoft Exchange, Technical Support, Powershell, Group Policy, Computer Hardware, Security Clearance, Switches, Operating Systems, Networking, MySQL, Software Documentation
Education
Troy University 2004 — 2007
Computer Science and Business Administration, Computer Science
ShopKeep POS March 2014 - Present
American Express May 2013 - March 2014
American Express May 2010 - May 2013
American Express May 2010 - August 2010
The Tank Emporium, LLC April 2008 - July 2009
Mobile Trainer January 2004 - April 2007
Skills
E-commerce, Strategy, Payments, SaaS, Product Marketing, Cards, Payment Industry, Product Management, Mobile Payments, Payment Gateways, Product Development, Start-ups, Management, Business Strategy, Acquiring, Credit Cards, Payment Card Processing, Strategic Partnerships, E-payments, Electronic Payments, Debit Cards, User Stories, User Experience, Innovation, Strategic Thinking, Entrepreneurship, Technological Innovation, Digital Strategy, Agile Methodologies, Mobile Commerce, Enterprise Software, Mobile Applications, iOS, iOS development, Web Design
Education
Thunderbird School of Global Management 2009 — 2011
MBA, Global Management
University of Utah 2004 — 2007
BS, Finance
Lockheed Martin December 1999 - Present
Lucent Technologies January 1999 - April 2003
American Express January 1998 - January 1999
Education
Troy University 1997 — 2006
Bachelor of Science, Management with Information systems Focus
American Express December 2012 - Present
American Express August 2011 - December 2012
J3 Donor Watch 2008 - 2011
CRD Capital November 2004 - December 2010
American Express June 2010 - August 2010
Thomson Reuters April 2002 - November 2004
DiamondCluster International, Inc. June 1999 - August 2000
Skills
Business Development, Strategy, Analytics, Financial Modeling, Competitive Analysis, Marketing, Digital Marketing, Consulting, Financial Analysis, Entrepreneurship, Strategic Partnerships, Relationship Management, Data Analysis, Valuation, Analysis, Management, Product Development
Education
New York University - Leonard N. Stern School of Business
MBA
Trinity College-Hartford
BA
Point B December 2013 - Present
Ingram Micro 2012 - 2013
Ingram Micro 2008 - 2012
American Express 2006 - 2008
EliteIT 2000 - 2007
Apria Healthcare 2000 - 2003
Whittman-Hart, Nike World Headquarters, Amway, Renault, AD Consulting 1994 - 2000
Skills
Program Management, Process Improvement, Business Process..., Vendor Management, Cross-functional Team..., IT Strategy, PMO, IT Management, Business Analysis, International Project..., Project Portfolio..., SDLC, CRM, Enterprise Architecture, Business Process, Outsourcing, PMP, Business Intelligence, Management, Software Project..., Product Management
Education
Thunderbird School of Global Management 2004 — 2005
MBA, Global Management
University of Zagreb/Sveuciliste u Zagrebu
BSc, MS, Information and Communication Technology
Refinery29, Inc. June 2013 - Present
Cellfish Media November 2011 - May 2013
TheStreet, Inc. (Nasdaq: TST) August 2010 - November 2011
Warner Music Group 2007 - 2010
American Express 2006 - 2007
LinkShare Corporation 2004 - 2006
Skills
Financial Reporting, Budgets, Financial Modeling, Accounting, ADP ReportSmith, Accounting System, Financial modeling of..., NetSuite..., Adaptive Planning..., Easi system..., GreatPlains financial..., Compensation accounting, SEC Financial Reporting, Monthly Closing, Cost Accounting, Strategic Financial..., Start-ups, Financial Accounting, Finance, Forecasting, Strategic Planning, Financial Analysis, Consolidation, Analysis, Mergers & Acquisitions, Microsoft Excel, Online Advertising, Digital Media, Sarbanes-Oxley Act, US GAAP, Revenue Recognition, GAAP, Budgeting
Education
Thunderbird School of Global Management 1997 — 1999
MBA
上海外国语大学 (Shanghai International Studies University) 1989 — 1993
BA
CSAA Insurance Group October 2014 - Present
Forever Living Products October 2011 - November 2014
Discount Tire Company September 2007 - September 2011
American Express June 2002 - August 2007
NICS/Datalex 1995 - 1998
WorldSpan 1995 - 1998
Skills
Agile Methodologies, Java, Scrum, Java Enterprise Edition, SOA, Software Development, Microsoft SQL Server, Spring, SDLC, Ant, Tomcat, SQL, Databases, Weblogic
Education
Walden University 2003 — 2007
Master of Science, Computer Science
Truman State University 1991 — 1995
Bachelor of Science, Computer Science
Independent Professional Strategic DirectorThe Hallowell CenterOctober 2007 - October 2010
American Express January 1998 - June 2005
KPMG Peat Marwick 1982 - 1987
Skills
Segmentation, Strategy, Analytics, Marketing Strategy, Strategic Partnerships, Business Strategy, Customer Acquisition, Direct Marketing, Digital Marketing, Customer Insight, Strategic Planning, Financial Services, Market Research, Product Management, Business Development, Management, Competitive Intelligence, Integrated Marketing, Brand Management, Marketing Communications, Product Development, Competitive Analysis, Loyalty Marketing
Education
New York University - Leonard N. Stern School of Business 1985 — 1987
Master of Business Administration (MBA), Marketing and Accounting
Trinity College-Hartford 1978 — 1982
BA, Economics
Branch County Abstract & Title, Inc February 2015 - Present
Flagstar Bank March 2012 - January 2015
Allstate Insurance May 2011 - March 2012
Phase 2 Investment Advisers, LLC July 2010 - May 2011
Fifth Third Bank December 2003 - July 2010
American Express June 2002 - December 2003
Ameriprise Financial Services, Inc. June 2002 - December 2003
Adesta, LLC April 1999 - November 2001
Schlumberger January 1997 - April 1999
Peace Corps February 1994 - June 1996
Skills
Investments, Banking, Insurance, Loans, Series 7, Management, Life Insurance, New Business Development, Sales, Series 63, Leadership, Sales Management, Finance, Health Insurance, Training, Financial Advisory, Time Management, Mortgage Lending, Strategic Financial..., Retirement Planning
Education
Trine University 1988 — 1992
BSCE
University of Phoenix 2001 — 2003
Coldwater High School 1983 — 1987
JPMorgan Chase December 1997 - Present
JP Morgan Chase 1997 - Present
jpmchase 1997 - 2008
American Express February 1988 - December 1997
Skills
Talent Management, Onboarding, Organizational..., Personnel Management, Employee Relations, Performance Management, Succession Planning, Recruiting, Human Resources
Education
Trinity College-Hartford 1974 — 1978
HEINEKEN November 2014 - Present
American Express February 2012 - November 2014
PepsiCo July 2011 - January 2012
PepsiCo September 2010 - December 2011
PepsiCo October 2008 - September 2010
Pepsi September 2007 - October 2008
PepsiCo October 2005 - August 2007
Pepsi Beverages Company June 2004 - October 2006
Pepsi September 2002 - June 2003
Deutsch Advertising June 1998 - August 2000
Skills
Product Innovation, Marketing Management, Marketing Strategy, Consumer Products
Education
Vanderbilt University - Owen Graduate School of Management 2000 — 2002
MBA, Marketing, Finance
Trinity College-Hartford 1986 — 1990
B.A., Political Science
Friends' Central School 1980 — 1986
Congregation Beth Shalom June 2015 - Present
Comforts June 2014 - July 2015
Mill Valley Tennis Club June 2014 - April 2015
Smith Ranch Homes January 2014 - July 2014
Jane's Home Kitchen September 2007 - June 2014
American Express Europe, LTD 1999 - 2000
American Express 1988 - 1998
J. Walter Thompson 1983 - 1987
J. Walter Thompson 1983 - 1987
Skills
Cooking, Culinary Skills, Catering, Wine, Event Planning, Menu Development, Nutritional Counseling, Restaurants, Event Management, chef, Marketing, Marketing Strategy, Chef
Education
Trinity College-Hartford 1979 — 1983
BA, American Studies, Econ
Leith's School of Food and Wine, London
American Express September 2014 - Present
American Express March 2007 - Present
American Express October 2005 - February 2007
American Express July 2002 - October 2005
Deloitte Consulting March 1999 - July 2002
Skills
Business Intelligence, Business Analysis, Program Management, SQL, Risk Management, Data Analysis, Analytics, Vendor Management, Analysis, Strategy, Strategic Planning, Governance, Databases, Process Improvement, Credit Cards, Business Process..., Product Development, Fraud, Mobile Payments, Product Management, Software Development
Education
Thunderbird School of Global Management 2006 — 2008
Executive MBA, Global Management
University of Mumbai 1992 — 1996
Computer Science Engineering
Wells Fargo August 2013 - Present
American Express January 2011 - March 2013
American Express - AKJ Consulting March 2010 - December 2010
American Express June 2007 - March 2010
Honeywell Aerospace August 2003 - June 2007
Honeywell Aerospace September 2003 - December 2006
Skills
Six Sigma, Project Management, Relationship Management, Cross-functional Team..., Leadership, Management, Training, Process Improvement, Strategy, Change Management, Visio, Business Process, Analysis, Analytics, Business Strategy, Call Centers, Budgets, Supply Chain, Vendor Management, Business Process..., Negotiation, Business Analysis, Operations Management, Project Portfolio..., PMO, Strategic Planning, CRM, Process Management, Requirements Analysis, Business Transformation, Risk Management, PMP, SDLC, Process Engineering, Data Analysis, Team Leadership, MS Project, Integration, Outsourcing, Program Management
Education
Troy University
Masters of Science, Business Administration
University of Florida
Bachelor of Science, Management
Cisco June 2008 - Present
SafeNet December 2006 - June 2008
RSM McGladrey 2005 - December 2006
American Express 2002 - 2005
American Express 2000 - 2002
BB&T 1997 - 1999
USAF 1993 - 1997
Skills
Security, Network Security, CCIE, Routing Protocols, CRS-1, Customer Service, Service Providers, Technical Leadership, Marathon, Golf, Running, Catalyst Switches, BGP, OSPF, MPLS, MPLS VPN, Cisco Technologies, Cisco IOS, Firewalls, Routing
Education
Towson University 2005 — 2008
M.S., Computer Science, Security
University of Phoenix 2003 — 2005
B.S., Business Management
Protection One August 2007 - Present
Teradata, a division of NCR 2000 - 2007
GTE/Verizon 1996 - 2000
The Associates 1992 - 1995
American Express 1989 - 1992
Education
Thunderbird School of Global Management 1987 — 1988
Centene Corporation November 2011 - Present
Centene Corporation May 2009 - November 2011
Perficient June 2000 - June 2009
Express Scripts December 2005 - February 2006
Anheuser-Busch March 2005 - December 2005
Philips 2004 - 2005
US Bank January 2003 - October 2004
Galileo International July 2002 - December 2002
The Phoenix Companies 2001 - 2001
American Express 2000 - 2001
Skills
Websphere, WebSphere Application..., SOA, Enterprise Architecture, ESB, WebSphere Portal, Web Services, Middleware, Java Enterprise Edition, Unix, EAI, Spring, Spring Webflow, Hibernate, Java, JMS, Tomcat, Eclipse, Jenkins, Continuous Integration
Education
Truman State University 1995 — 2000
BS, Computer Science
American Express Board MemberChicago Convention and Tourism Bureau1992 - Present
Skills
Strategic Partnerships, Marketing Strategy, Trade Shows, Strategic Planning, Fundraising, B2B, Leadership, New Business Development, Sales, Strategy, Event Planning, Account Management, Tourism, Management, Hospitality, Marketing Communications, Business Development, Marketing, Relationship Management, Direct Marketing, Sales Management
Education
Triton-College
Broadridge February 2008 - Present
American Express July 2007 - December 2007
Bank of Nova Scotia January 2006 - February 2007
Skills
COBOL, DB2, JCL, VSAM, SDLC, CICS, Endeavor, Mainframe, Easytrieve, Visio, IMS DB/DC, Testing, XML, Regression Testing, Release Management, SAS, Serena Changeman, Fileaid, IBM Mainframe, SQL
Education
Shanghai Tongji University 1990 — 1994
Bachelor of Engineering, Computer Science Application
Shanghai Tongji University 1990 — 1994
Computer Application
American Express Global Business Travel February 2014 - Present
Amex January 2010 - Present
American Express 2006 - 2010
American Express 2004 - 2006
American Express 1999 - 2004
Skills
Vendor Management, Cross-functional Team..., Business Continuity..., Key Performance..., Re-engineering..., Six Sigma, Global Management, Business Process..., Creative Solutions, Change Management, Microsoft Office, Project Management, Forecasting, Budgets, Financial Reporting, Financial Modeling, Business Process, SharePoint, Internal Audit, Process Improvement, Account Reconciliation, Management, Re-engineering, Accounting, Business Analysis, Finance, Financial Analysis, Risk Management, Analysis
Education
Thunderbird School of Global Management 2014 — 2016
Master's Degree, International Management, A
University of Phoenix
Bachelor's degree, Business Administration and Management, General
Western International University
Master of Business Administration (MBA), Information Technology
American Express 1995 - Present
American Express 2011 - 2014
American Express 2008 - 2011
American Express 2005 - 2008
American Express 2001 - 2005
Skills
Operational Risk, Strategic Planning, Policies and Procedures, Budget Management, Standards and Controls, Regulatory Compliance, Strategic Partnerships, Program Management, Performance Management, Process Implementation, Process Improvement, Complex Problem Solving, Operations Management, Staff Management, Project Managment, Internal Audits, U.S. and Global business, Six Sigma Black Belt, Bi-lingual, Credit and Merchant..., Enterprise Growth, Prepaid / Digital, Merchant Services, Risk Assessment..., Best Practices, Operational Framework
Education
Thunderbird School of Global Management 2006 — 2008
EXECUTIVE M.B.A
Ascendo Resources July 2014 - Present
Executive Staffing, Inc. January 2006 - August 2010
American Express 1998 - 2002
Skills
Recruiting, Executive Search, Start-ups, Leadership, Customer Service, Venture Capital, Telecommunications, Banking, Financial Services, Real Estate, Accounting, Technical Recruiting, Talent Acquisition, Internet Recruiting, Applicant Tracking..., Temporary Placement, Biotechnology, College Recruiting, Sourcing, Human Resources, Financial Analysis, Investments, Management, Business Development, Finance
Education
Trinity College-Hartford
WPHS
American Express July 1990 - Present
United States Air Force December 1983 - March 2012
Real Estate Investing 1999 - 2012
Skills
Business Continuity, Risk Management, Business Analysis, Business Process..., Change Management, Credit Cards, Crisis Management, Disaster Recovery, Emergency Management, Enterprise Risk..., Financial Risk, Governance, IT Audit, IT Strategy, Information Security, Leadership, Management, Operational Risk..., PMO, PMP, Process Improvement, Program Management, Project Management, Risk Assessment, SDLC, Security, Strategic Planning, Strategy, Vendor Management
Education
Trinity College-Hartford 1979 — 1983
BA, History
SKS
Dream Finders Homes June 2013 - Present
Habitat for Humanity of Jacksonville January 2011 - December 2011
Tom Nehl Truck Company March 2006 - August 2009
Service Impact Group June 2004 - October 2004
Blue Cross Blue Shield of Florida October 2000 - October 2003
Business Dynamics/Service Impact Group/Customer Value management October 1998 - October 2000
AT&T June 1990 - October 1998
American Express December 1985 - May 1990
Skills
Contract Negotiation, Mergers, Strategic Planning, Forecasting, Accounting, Budgeting, Process Improvement, Budgets, Mergers & Acquisitions, Customer Service, Strategy, Credit
Education
University of Miami - School of Business
MBA, Finance
Trinity University
BA, Communications; History
CDI Corporation October 2013 - Present
Bank of Oklahoma January 2012 - July 2013
Stellargy Services, LLC October 2010 - January 2012
IBM Global Services April 2002 - April 2010
IBM Global Services April 2002 - June 2005
American Express January 1999 - January 2002
Motorola Cellular Infrastructure Group January 1996 - January 1999
Loral Aerospace/Lockheed Martin January 1995 - January 1996
Harris Electronics January 1990 - January 1995
CSC January 1984 - January 1990
Skills
Servers, VMware, Software Development, Governance, IIS, Architectures, Information Security, AIX, Operating Systems, Information Technology, Architecture, Data Center, Disaster Recovery, Enterprise Architecture, IBM AIX, IT Service Management, ITIL, Infrastructure, Integration, SDLC, IT Strategy, Security
Education
Towson University 1982 — 1985
Bachelor of Science (BS), Computer Science
American Express August 1991 - Present
Education
Troy University 1981 — 1986
American Express January 2013 - Present
Wells Fargo 2005 - January 2013
Skills
Risk Management, Loans, Banking, Financial Risk, Credit, Financial Analysis, Operational Risk..., Financial Services, Portfolio Management, Enterprise Risk...
Education
Thunderbird School of Global Management 1996 — 1997
MBA/MIM, Finance
Westminster Academy
American Express 1998 - Present
CUNA Mutual Group 1989 - 1994
League Insurance Companies 1984 - 1990
Education
Tri-State University 1977 — 1981
BSCS, Computer Science, Mathematics, Electrical Engineering
Kaplan University May 2009 - Present
American Express September 2005 - May 2009
Education
University of Ottawa 2000 — 2003
Tianjin University 1987 — 1991
semi-retired 2014 - Present
Home Instead Senior Care June 2008 - August 2013
Home Instead Senior Care 2008 - 2010
American Express 1988 - 2008
Skills
Customer Service, Coaching, Hiring, Healthcare, Policy, Training & Development, Human Resources..., Program Management, Customer Experience, Strategic Planning, Call Centers
Education
Society of Certified Senior Advisors 2012 — 2012
Certified Senior Advisor, provide advice on health, social, and financial issues that affect senior citizens, Certification
Thunderbird School of Global Management 2005 — 2005
certificate, global leadership
University of Phoenix 2001 — 2001
call center management
Rio Salado Community College 1998 — 1998
leadership and management
Accenture April 2015 - Present
Dignity Health October 2014 - March 2015
American Express 2008 - October 2014
American Express 2007 - 2008
Infosys 2006 - 2007
Microsoft 2004 - 2006
Infosys 2003 - 2004
Infosys 2002 - 2003
Infosys 2000 - 2002
Skills
Pre-sales, Program Management, SharePoint, PMP, Oracle, Global Delivery, SDLC, Agile Methodologies, Project Management, Cross-functional Team..., Microsoft SQL Server, SSRS, Requirements Analysis, ETL, ASP.NET, .NET, IAM, Strategic Planning, Oracle Identity Manager..., GRC, IT GRC, Enterprise Risk..., Operational Risk..., Risk Assessment, SOX Compliancy, Strategic Leadership, Business Process..., Process Optimization, New Business Development, IT Enabled Business..., CRM, Strategy, Project Portfolio..., Enterprise Software, IT Service Management, PMO, Vendor Management
Education
Thunderbird School of Global Management 2012 — 2014
Executive MBA, Global Management
NIT Jamshedpur 1996 — 2000
Bachelor of Technology (B.Tech.), Mechanical Engineering
Universal Furniture October 2013 - Present
Williams Overman Pierce, LLP January 2013 - April 2013
American Express March 2010 - September 2011
American Express Business Travel October 1987 - March 2009
Skills
Tax Preparation, General Ledger, Account Reconciliation, Accounting, Accounts Receivable, Financial Reporting, Financial Accounting, Financial Statements, Invoicing, Auditing, Finance, Internal Audit, Payroll, Cash Management, Internal Controls, PeopleSoft, Cash Flow, Variance Analysis, Financial Analysis, US GAAP, Bank Reconciliation, Spreadsheets, Managerial Finance
Education
University of North Carolina at Greensboro 2011 — 2012
Master's of Science, Accounting
Troy State University
Bachelor's of Science, Psychology
South Florida PMG, LLC June 2010 - Present
American Plastic Supply & Mfg September 2006 - June 2010
American Express November 1986 - May 2000
Skills
Purchasing, Machining, Manufacturing, Plastics, Inventory Management
Education
Truman State University 1974 — 1978
BS Business Admin, Business & Accounting
American Express September 2013 - Present
Education
Towson University
Bachelor of Science (B.S.), Finance
Ameriprise Financial Services, Inc. December 2005 - Present
American Express February 2000 - December 2005
American Express Financial Advisors June 1996 - February 2000
Skills
Corporate Security, Protection, Physical Security, Security Management, Workplace Violence, Security Audits, Executive Protection, Risk Assessment, Security Operations, Background Checks, Private Investigations, Asset Protection, Security, Crisis Management, Investigation, Surveillance, Security Awareness, Loss Prevention, Internal Investigations, Vulnerability Assessment, Homeland Security
Education
Thunderbird School of Global Management 2002 — 2002
Global Leadership Certificate, Organizational Leadership
University of Phoenix 2000 — 2002
MBA, Business
University of Minnesota-Twin Cities 1988 — 1993
BA, Sociology: Law, Criminology & Deviance
American Express March 2015 - Present
American Express April 2013 - Present
American Express April 2012 - April 2013
American Express, OPEN November 2010 - March 2012
American Express October 2001 - November 2010
American Express 1999 - 2001
American Express 1992 - 1999
Skills
Management, Strategy, Marketing, Strategic Partnerships, Customer Retention, Negotiation, Credit Cards, Leadership, Business Development, CRM, Analytics, Marketing Communications, Account Management, Customer Experience, Product Management, Salesforce.com, Public Relations, Customer Acquisition, Business Strategy, Full P&L Responsibility, P&L Management, Strategic Planning, Digital Marketing
Education
Trinity College, Dublin 1984 — 1989
B.Sc. (Marketing) and MA, Marketing, Finance, Honors
American Express July 2015 - Present
BNY Mellon October 2013 - July 2015
James Scott Weaver, Architects March 2012 - October 2013
T. Rowe Price January 2010 - March 2012
Skills
Excel, Outlook, Word, PowerPoint, Access, Great Plains Software, Reconciliation, Month End Close, Year End Close, Financial Reporting, Equities, Fixed Income, Derivatives, Stocks, Bonds, Budgeting, Expenses, Year-end Close, Spreadsheets
Education
University of Maryland University College 2012 — 2014
Master of Business Administration (MBA)
Towson University 2006 — 2010
Bachelor's Degree, Accounting
American Express January 1984 - January 1999
United States Air Force January 1956 - January 1984
Education
Troy University
Independent July 2014 - Present
Fresenius Medical Care October 2012 - July 2014
Mother to Mother 2010 - 2011
Quaker Oats August 2000 - February 2003
American Express March 1999 - August 2000
Deloitte AG August 1996 - March 1999
Skills
Internal Controls, Forecasting, Financial Reporting, Cost Accounting, Auditing, Financial Analysis, Accounting, Account Reconciliation
Education
Truman State University 1991 — 1996
Masters, Accountancy
Tel-e Connect Systems Ltd. October 2013 - Present
Research In Motion January 2011 - September 2013
DELL August 2006 - July 2009
Columbia House November 2004 - June 2006
Xerox Canada December 2002 - October 2004
American Express January 1999 - April 2002
Skills
Sales, Building Strong..., Salesforce.com, CRM, Cloud Computing, Sales Operations, Enterprise Software, Mobile Devices
Education
Toronto School of Business
Business Diploma, Business Diploma
libermann
Community Physical Therapy & Assoc., Ltd. Billing SpecialistCommunity Physical Therapy & Assoc. Ltd.September 2003 - Present
American Express October 1987 - November 1997
American Express October 1987 - November 1997
Skills
Customer Service, Microsoft Office, Strategic Planning, Team Building, Account Management, Marketing, B2B, Sales Management, Sales, Marketing Strategy, Retail, Selling, New Business Development, Contract Negotiation, Key Account Management, Inventory Management, Healthcare, Budgets, Coaching, Negotiation, Business Planning, Project Management, Purchasing, Insurance, Microsoft Excel, Public Speaking, Market Research, Product Marketing, Business Development, PowerPoint, Sales Operations, Research, Recruiting, Management, Event Planning, Strategy, Leadership, Real Estate, Rehabilitation, Microsoft Word, Social Media, Fundraising, Event Management, Pricing, Marketing Communications, Employee Relations, Manual Therapy, Forecasting, Start-ups, Team Leadership
Education
Triton College 1980 — 1982
ATA Retail Services June 2015 - Present
Deer Valley Unified School District August 2014 - May 2015
The J Sales Company LLC November 2011 - August 2014
American Express July 1977 - November 2011
Skills
Customer Service, Training, ITT, Supervisory Experience, Team Leadership
Education
Tidewater Community College
Associate's degree, Business Administration and Management, General