American Express
Industry: Financial services company
DescriptionThe American Express Company, also known as Amex, is an American multinational financial services corporation headquartered in Three World Financial Center in New York City. The company was founded in 1850 and is one of the 30 components of the Dow Jones Industrial Average. Headquarters: New York City, New York, United States CEO: Stephen Squeri Number of employees: ~55,000 (2017) Founders: Henry Wells, William Fargo, John Butterfield
American Express List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at American Express. You can filter them based on skills, years of employment, job, education, department, and prior employment.
American Express Salaries. You can even request information on how much does American Express pay if you want to. Learn about salaries, pros and cons of working for American Express directly from the past employees.
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29,038 American Express employees in database. Find out everything there's to know about American Express employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
American Express Employees
American Express November 2004 - March 2013
American Express November 2004 - April 2006
American Express August 1998 - October 2004
Watson Pharma Pvt Ltd February 1995 - April 1998
Skills
Financial Services, Re-engineering, Credit Cards, Customer Experience, Relationship Management, Change Management, Leadership, Process Improvement, Call Center, Strategic Planning, Risk Management, Operational Risk..., Call Centers, Project Management, Business Analysis, Six Sigma, Operations Management, Vendor Management, PMO, Business Process..., Project Portfolio..., SDLC, CRM, Strategy, Requirements Gathering, Outsourcing, Business Transformation, Banking, Business Intelligence, Business Process, Business Process..., Project Delivery, Stakeholder Management, Governance, Program Management, IT Strategy, Management Consulting, Business Continuity..., Analytics, Cross-functional Team..., Business Requirements, Payments, Financial Risk, Business Continuity, PMP, Executive Management, Offshoring, Analysis, Business Process Mapping, Process Engineering
Education
Universidad Centroamericana, Managua 1975 — 1982
Bachelor of Engineering (B.E.), Industrial/Chemical
Uhaul January 2014 - Present
Self Employed September 2013 - Present
Four Seasons Florist 2011 - 2013
American Express March 1998 - September 2008
Skills
Customer Service, Creative Writing, Teamwork, Social Skills, Microsoft Word, Organizational..., Customer Experience, Connecting People, Computer Proficiency, Typing, Microsoft Excel, Designs, Floral Design, Telephone Skills, Point of Purchase
Education
Universal Technical Insitute 1996 — 1997
occupational study, architectural computer aided drafting
Universal Technical Institute of Arizona Inc 1996 — 1997
Occupational Studies in Computer Aided Drafting, Computer Aided Drafting
Covance April 2015 - Present
Sushaisa Consulting Services December 2013 - Present
Marsh & McLennan Companies May 2013 - November 2013
Morgan Stanley May 2010 - April 2013
Bank of America October 2009 - May 2010
Merrill Lynch January 2005 - October 2009
Merrill Lynch December 2000 - January 2005
American Express August 1998 - December 2000
Citibank September 1997 - July 1998
Credit Suisse April 1996 - September 1997
Skills
Citrix, Virtualization, Enterprise Architecture, Disaster Recovery, Vendor Management, Release Management, ITIL, IT Strategy, IT Management, IT Service Management, App-V, Integration, VMware, Group Policy, Desktop Engineering, Windows 7 Migration, Powershell, SCCM, AppSense Environment..., Application..., Security Patch..., Browser Engineering, Active Directory, Windows Server, Synology Diskstation, Microsoft Office, IT Operations, Servers, Incident Management, SDLC, VBScript, Business Continuity, Information Technology, Data Center, Infrastructure, SAN, Desktop Computers, System Deployment, IIS, SharePoint, High Availability, Microsoft Exchange, Consulting, Business Analysis, Visio, Management, Project Management, Microsoft SQL Server
Education
Universidad APEC 1990 — 1995
Bachelor's Degree, Electrical Engineering
Dell October 2012 - Present
Freelance IT Consultant & Service Provider 2010 - Present
Freelance IT Consultant & Service Provider April 2009 - Present
Huawei August 2011 - September 2012
CompuCom June 2006 - August 2011
CompuCom July 2006 - July 2011
CANIETI April 2009 - April 2011
Aplicaciones y Soluciones en Tecnologia, S. de R.L. de C.V. November 2002 - July 2006
Nortel Networks 2001 - 2002
American Express 1998 - 1999
Skills
ITIL, IT Service Management, Management, PMP, Program Management, Service Delivery, CRM, Cloud Computing, Team Leadership, Integration, IT Management, Business Intelligence, Vendor Management, Business Analysis, IT Strategy, PMO, Business Development, Service Desk, Data Center, Process Improvement, Team Management, Strategic Planning, Team Building, IT Operations, Project Portfolio..., Service Management, Business Process, Six Sigma, Business Process..., Enterprise Architecture, Process Engineering, Analysis, Solution Architecture, Customer Service, Risk Management, Training, IT Outsourcing, Managed Services, Operations Management, Project Planning, Governance, Management Consulting, COBIT, People Management, Customer Relations, Vendor Relations, Solution Design, IT Governance, Call Centers
Education
Ameyalli
Universidad Nacional Autónoma de México
Universidad de las Américas, A.C.
American Express November 2012 - Present
Smartronix June 2011 - November 2012
TYBRIN Corporation March 2001 - May 2011
InvoiceLink September 1997 - March 2001
Volvo GM Heavy Truck Corp September 1995 - September 1997
Skills
C#, C++, ASP.NET MVC, Debugging, HTML, JavaScript, Java, Objective-C, jQuery, WCF, LINQ, ASP.NET, SQL, Microsoft SQL Server, Visual Studio, Visual Basic
Education
United States Air Force Academy 1991 — 1995
Bachelor of Science (BS), Electrical and Electronics Engineering
Accenture December 2014 - Present
Accenture June 2013 - Present
Avature November 2011 - June 2013
Deloitte Argentina March 2011 - November 2011
Deloitte Argentina September 2008 - March 2011
Avature April 2006 - April 2008
Ryaco 2008 - 2008
Idealistas.org 2005 - 2005
American Express 1999 - 2003
Skills
Talent Management, SAP, Technical Recruiting, Talent Acquisition, Business Intelligence, Recruiting, Change Management, Employer Branding, Strategy, CRM, Training, Human Resources, IT Strategy, Interviews, Screening, Applicant Tracking..., Benefits Negotiation, Business Strategy, Employee Benefits, Team Leadership, Internet Recruiting, Sourcing, Management, HR Consulting, Executive Search, Team Management, Performance Management, College Recruiting, Business Analysis, Project Management, ERP, Organizational..., Business Planning, IT Recruitment, Management Consulting
Education
Instituto Tecnológico de Monterrey 2010 — 2010
Universidad Argentina de la Empresa 2005 — 2008
PR
Columbia School 1995 — 1998
Bilingual Baccalaureate
American Express March 2015 - Present
American Express September 2010 - Present
Amex 2009 - 2010
Amex 2007 - 2010
Amex 2006 - 2007
Amex 2004 - 2005
Skills
Portfolio Management, Financial Services, Management, Merchant Services, Account Management, Credit Cards, Electronic Payments, Payments, Marketing, Relationship Management, Debit Cards, Mobile Payments, Banking, Cards, Negotiation, Finance, Payment Card Processing, P&L Management, E-payments, Analytics, Marketing Strategy, Strategy, Sales, Pricing, Sales Management, Segmentation, Payment Systems, International Business
Education
Universidad de Puerto Rico
Marketing, Marketing / Fine arts / Architecture
American Express September 2014 - Present
Langham Hospitality Group May 2013 - September 2014
The Setai Fifth Avenue, A Capella Managed Hotel. February 2012 - September 2014
The Setai Fifth Avenue, a Capella Managed Hotel October 2010 - September 2014
Mandarin Oriental Hotel Group September 2008 - October 2010
Warwick New York Hotel April 2008 - September 2008
Warwick New York Hotel October 2007 - April 2008
Ships Inn Resort May 2007 - September 2007
Skills
Hotels, Hospitality Industry, Hotel Management, Hospitality Management, Customer Service, Revenue Analysis, Resorts, Pre-opening, Front Office, Hospitality, Micros, Food & Beverage, Yield Management, Hotel Booking, Pre-opening experience, Rooms Division, Accounts Receivable, Catering, Restaurants, Property Management..., Meeting Planning, Opening Hotels, Tourism, Banquets, Guest Service Management, Concierge Services, Fine Dining, Training, Spa, Customer Satisfaction, Luxury, Travel Management, Online Travel, Leisure Travel, Business Travel, Lodging, Reservation, Leisure, OnQ, Restaurant Management, Opera, Wine, Menu Development, Revenue Forecasting, Cost Control, Hiring, Management, Culinary Skills, Cuisine, Delphi
Education
Universidad Catolica Santo Domingo 2001 — 2005
Accounting
fluent360 January 2015 - Present
Neotrans Document Solutions LLC November 2005 - Present
Neotrans Document Solutions LLC & S.E.A. Group, Inc April 2013 - May 2014
Neotrans Document Solutions LLC August 2009 - April 2013
American Express February 2006 - July 2009
Neotrans Document Solutions LLC November 2005 - February 2006
Xerox Corporation August 1997 - October 2003
Skills
Localization, Editing, Website Localization, Social Networking, Banking, Technical Translation, Legal Translation, Online Marketing, Medical Translation, Web Content Management, Sales Operations, Network Administration, Document Translation, Website Development, Labor Relations, Sales Presentations, Translation Services, Interpretation, Consecutive Interpreting, Fluent English, Network Security, Document Management, Marketing Material..., Business English, Spanish translation, write Spanish, Web Consultancy, Website Translation, Financial Management, Investment Strategies, Project Implementation, Technology..., MBA, Credit Card Processing, Invoice Processing, Business Transformation, Presentation Development, Online Sales, Entrepreneurial Skills, Wireless Networking, Document Imaging, Music Education, Conference Speaking, Group Presentations, Document Scanning, File Sharing, Musicianship, Bassist, Professional Audio, Automotive
Education
University of Phoenix 2002 — 2005
MBA, Technology Management
Universidad de Puerto Rico 1992 — 1996
BA, Labor Relations
Universidad del Sagrado Corazón 1991 — 1992
BA, Industrial and Organizational Psychology
New Horizons Training Centers, PR 2006 — 2007
PMP and MS Project Training Courses, PMP, MCP, Microsoft Project Certification Training Courses
Puerto Rico Conservatory of Music 1992 — 1993
Proficiency Course, Bass Guitar Extension Program, Certified
Benepay Technologies 2011 - Present
Lyceum Business Services January 2011 - Present
ACE Group March 2008 - December 2010
American Express September 2006 - March 2008
Skills
English Proficiency, Spanish Proficiency, Critical Thinking, Complex Problem Solving, Operations Analysis, Systems Evaluation, Mac OS X, Windows, Unix Operating Systems, Desktop Administration, Interrelated Desktop..., Creative Writing..., Technical Writing, Employee Benefits, SharePoint, Process Improvement, Vendor Management, Strategic Planning, SDLC, Operational Analysis, Spanish, English, Insurance, OS X, Contract Negotiation, Payroll, Marketing Strategy, Negotiation, Team Leadership, Access, Social Media, Training, Graphic Design, Sourcing, Health Insurance, Teamwork, Data Analysis, New Business Development, IT Management, IT Operations, Management
Education
Universidad de Puerto Rico 2000 — 2010
Bachelor of Science (BS), Psychology, Bachelor's Degree
The Rolling Tomato November 2010 - Present
Babe's Deli June 2006 - November 2011
UPS September 2005 - June 2008
American Express March 1998 - November 2005
United Airlines March 1994 - March 1998
Skills
Entrepreneurship, New Business Development, Food, Marketing, Social Media Marketing, Small Business, Social Media, Start-ups, Team Building, Coaching, B2B
Education
Universal Technical Institute-Auto, Motorcycle, & Marine Mechanics Institute Division-Orlando 1988 — 1989
Certified Motorcycle Mechanic, Speed
Montville High School 1984 — 1988
Dropped out Freshman Year of HS, Could have been Papa John..., GED
Lincoln Financial Group June 2014 - Present
American Express April 2004 - November 2013
Skills
Customer Service, Leadership, Microsoft Excel, Sales, Management, Social Media, Marketing, Marketing Strategy, Training, Recruiting, Public Speaking, Microsoft Office, Social Media Marketing, Event Planning, Public Relations, Microsoft Word, Social Networking, Negotiation, Editing, Sabre, Worldspan, Travel Planning, Business Travel, Travel Arrangements
Education
United States Naval Academy
Assurant July 2013 - Present
American Express December 2009 - March 2013
American Express August 2007 - December 2009
American Express February 1998 - August 2007
abc Distributing inc. April 1997 - February 1998
Citicorp December 1996 - April 1997
Banco de Credito March 1996 - December 1996
IBM / T.T.I. April 1994 - March 1996
Lloyds Bank December 1993 - April 1994
Fiat, Peugeot (Sevel) July 1993 - December 1993
Skills
Vendor Management, Solution Architecture, Requirements Analysis, Enterprise Architecture, SDLC, Software Project..., Information Technology, Microsoft Office Suite,..., MS Project 2010,..., Cloud computing, MS Azure Cloud,..., Six Sigma, Mobile commerce, Service Oriented..., TOGAF, Infrastructure and..., TCP/IP, ISO 8385,..., ASP.Net, J2EE, Java Script, HTML5, MQ, Test Manager, Microsoft SQL Server,..., Cloud Computing, Strategy, Integration
Education
Universidad de Belgrano 1987 — 1993
Masters, Computer Science and Business Administration
University of Phoenix 2002 — 2003
Project Management Professional (PMI certified)
George Washington University 2003 — 2004
Business Analyst certification
Universidad de Buenos Aires / UBA 1985 — 1987
Systems Engineering
Target October 2012 - Present
Weatherford Drywall July 2008 - October 2012
Catfish Galley April 2007 - October 2012
America's Home Place February 2007 - April 2008
Jackson Sun, Gannet Inc. August 2006 - February 2007
American Express October 1996 - February 2006
Skills
Customer Service, Office Management, Interviews, Talent Acquisition, Talent Management, Employee Engagement, Performance Management, Human Resources, Hiring, Payroll, Training, Coaching, Sales, Employee Relations, Onboarding, Benefits Administration, Leadership, Management, Customer Experience, Teamwork, Customer Satisfaction, Process Improvement, Recruiting, Leadership Development, Team Building
Education
Union University 2011 — 2013
MBA, Business Administration
Union University 2009 — 2011
Master's Degree, Education
Union University 2006 — 2008
Bachelor's of Science, Organizational Leadership
American Express September 2014 - Present
PwC 2012 - August 2014
Villanova University August 2011 - August 2012
PwC June 2011 - August 2011
Skills
Accounting, Financial Reporting, Financial Analysis, Financial Modeling, Microsoft Excel, PowerPoint, Derivatives, Finance, Valuation, Treasury, CPA, Auditing, Hedge Accounting, Internal Controls, Structured Products, Financial Accounting
Education
Villanova University 2008 — 2012
Bachelor of Business Administration (B.B.A.), Accounting and Finance
Universidad Complutense de Madrid 2011 — 2011
Bachelor of Science (B.S.), Accounting and Finance
Santa Catalina 2004 — 2008
JCC on the Palisades October 2011 - Present
Rochester Athletic Club September 2010 - July 2011
American Express June 1994 - December 1995
Poder judicial del Estado de Baja California July 1990 - June 1992
Universidad autonoma de Baja California June 1989 - June 1990
Skills
Fitness, Dance, Zumba, Personal Training, Fitness Training, Teaching, Microsoft Office, Lifestyle
Education
Universidad Autónoma de Baja California 1986 — 1990
Licenciada en Sistemas Computacionales, Computer Science
Bupa February 2013 - Present
American Express March 2011 - February 2013
Covidien December 2009 - December 2010
Business & Entertainment Solutions, LLC December 2008 - October 2010
O2K2 Consultores July 2007 - November 2008
Alimentos Oceania May 2005 - July 2007
Caracas1, C.A. January 1998 - April 2005
Skills
Project Management, Agile Methodologies, Virtualization, Network Security, Infrastructure, CISSP, Information Technology, IT Management, CRM, Vendor Management, VoIP, Network Administration, Network Architecture, Integration, ITIL, Visio, Process Improvement, ERP, Microsoft Certified..., Business Intelligence, Software Development...
Education
Universidad Católica Andrés Bello 1991 — 1997
USPS November 2002 - Present
American Express April 2006 - January 2009
American Express 2006 - 2008
United States Postal Service November 2002 - 2005
Puerto Rico Tourism Company June 2000 - November 2001
Skills
Customer Service, Marketing Strategy, Spanish, Sales, Marketing, Event Planning, English, Research, Negotiation, Strategic Planning, Outlook, Microsoft Excel, Microsoft Word, Microsoft Office, Online Advertising, Public Relations, Social Media, Social Media Marketing, Inventory Management, PowerPoint, Project Planning, Marketing Communications, Sales Management, Management, New Business Development, Project Management, Team Leadership, Account Management, Product Development, Time Management, Social Networking, Budgets, Training, Government, Non-profits, Teamwork, Advertising, Retail, Public Speaking, Leadership, System Administration, Analysis, Access, Contract Negotiation, Event Management, Process Improvement, Data Entry, Data Analysis, Coaching, Team Building
Education
Pontificia Universidad Catolica de Puerto Rico 2009 — 2013
Juris Doctor, Law
Universidad Metropolitana 2007 — 2008
Masters, Business Administration
Universidad Interamericana 2006 — 2007
MIB, International Business
Universidad de Puerto Rico 2000 — 2004
BA, Public Communications
Accertify, Inc. May 2015 - Present
American Express Co (Mexico) February 2012 - January 2015
American Express TRS USA 2007 - 2012
American Express 2000 - 2007
American Express 1997 - 2000
American Express 1994 - 1997
American Express Argentina 1986 - 1994
Skills
Financial Services, Credit Cards, Strategic Planning, Project Management, Business Process..., Executive Management, Vendor Management, Cross-functional Team..., Risk Management, Banking, Re-engineering, Process Improvement, Relationship Management, Recruiting, Organizational..., Organizational..., Quality Improvement, Strategic Leadership, International Project..., Program Management, Project Portfolio..., Regulatory Compliance, Credit Card Transaction..., Credit Card Analytics, Credit Card Laws, Executive Coaching, Distributed Team..., Performance Motivation, Strategy, Call Centers, Team Leadership, Financial Analysis, IT Strategy, Networking, Outsourcing, Quality Assurance, PMO, CRM, Project Delivery, Leadership, Management Consulting, Business Development, Business Intelligence, Team Management, Management, Business Analysis
Education
University of Miami - MBA - School of Business 1997 — 1999
MBA
Universidad Argentina de la Empresa
Computer Science Degree with IT specialization
Universidad Tecnologia Nacional - Buenos Aires, Argentina
Computer Science
Universidad Europea de Madrid September 2007 - Present
BUSINESS EXPO CENTER July 2014 - September 2014
University of California, Irvine Extension August 2013 - September 2014
UEFA May 2010 - June 2010
Vodafone July 2009 - September 2009
Panda Software January 2009 - June 2009
The Phone House España December 2008 - January 2009
American Express August 2008 - December 2008
Skills
Spanish, English, Social Media, Marketing, Graphic Design, Microsoft Office, Social Media Marketing, Teamwork, Marketing Communications, Redes sociales, Community Management, Marketing Strategy, Photoshop, Digital Marketing, Apple, OS X, Adobe Creative Suite, iMovie, Advertising, Branding Ideas, Web Series, Logo Design, Event Planning, Eviews, Mercadotecnia
Education
University of California, Irvine 2013 — 2014
ACP Marketing, Marketing internacional
Universidad Europea de Madrid 2006 — 2015
Grado en Marketing, Marketing
American Express January 2013 - Present
Phonevalley January 2012 - January 2013
Drake and McCormick PLC August 2010 - January 2012
Global Hue 2009 - August 2010
Time Inc. January 2008 - January 2009
American Laser Centers May 2004 - August 2005
US Navy May 2001 - May 2004
Skills
Management, Marketing Strategy, Business Development, Digital Marketing, Advertising, CRM, Social Media, Product Marketing, Strategic Partnerships, Project Management, Leadership, Marketing Communications, Account Management, Cross-functional Team..., Mobile Devices, Marketing, Market Research, Integrated Marketing, Team Building, Sales Management, Mobile Applications, Direct Marketing, Digital Media, Business Strategy, New Business Development, Strategic Planning, Online Advertising, Social Media Marketing, Strategy, Sales, Budgets, Selling
Education
University of Virginia - Darden Graduate School of Business Administration 2005 — 2007
MBA, General Management, Marketing
United States Naval Academy 1997 — 2001
B.S., Political Science
University of Melbourne - Melbourne Business School
Foreign Exchange Program
InDevelopment, LLC March 2010 - Present
Johnson & Johnson March 2008 - March 2009
Global Biologics Supply Chain (GBSC), Johnson & Johnson April 2004 - July 2008
Centocor/Johnson & Johnson 2001 - 2004
CIGNA Group Insurance September 1999 - October 2001
American Express 1997 - September 1999
Rhone-Poulenc Rorer 1992 - 1997
University of Pennsylvania 1987 - 1991
Skills
Business Strategy, Team Management, Talent Management, Coaching, Talent Development, Teaching/mentoring, Leadership Development, Cross-functional Team..., Thought Leadership, Hermmann Brain..., Supply Chain Management, Global Leadership, Change Management, Performance Management, Employee Relations, Organizational Design, Succession Planning, Career Counseling, Strategy, Human Resources, Leadership, Start-ups, Deferred Compensation, Employee Engagement, Training, Pharmaceutical Industry, Recruiting, Staff Development, Team Building, Management, Program Management, HRIS, Mergers & Acquisitions, Workshop Facilitation, Employee Benefits, Project Management, Employee Training, HR Consulting, Career Development, Organizational..., HR Policies, Executive Coaching, Organizational..., Culture Change, Talent Acquisition, Workforce Planning, Onboarding
Education
Villanova University 1990 — 1992
M.S., Human Organizational Science
Universidad de Sevilla 1985 — 1986
Completed Junior Year of BS degree, Spanish and Psychology
University of North Carolina at Greensboro 1982 — 1986
BA, Spanish, minor inPsychology
American Express October 2014 - Present
American Express 2010 - Present
American Express 2007 - 2010
American Express 2003 - 2007
American Express 2001 - 2003
American Express 1997 - 2000
Origenes AFJP 1996 - 1997
Origenes AFJP 1994 - 1995
Orígenes AFJP 1994 - 1994
Yuviet SAC 1991 - 1993
Skills
Call Center, Operations Management, Re-engineering, Customer Service, Credit Cards, Process Improvement, Change Management, Customer Satisfaction, Vendor Management, Risk Management, Call Centers, Credit, Customer Retention, Payments, Leadership, Banking, Customer Experience, Team Leadership, Forecasting, Management, Performance Management, Business Planning, Analysis, Analytics, Business Development, Relationship Management, CRM, Training, Project Management, Marketing Strategy
Education
University of Salvador / Deusto (Argentina-Spain) 1999 — 2000
MBA- Master in Business Administration
Universidad de Palermo 1993 — 1995
Marketing and Business Administration, Marketing, Administration
Universidad Argentina de la Empresa 1989 — 1993
Public Relations, Public Relations
betaCrowd January 2014 - Present
Tan Partners 2009 - Present
Research Now 2010 - 2013
Greenfield Online 2007 - 2009
Greenfield Online 2004 - 2007
JPMorgan Chase 2002 - 2004
American Express 2001 - 2002
GE 2000 - 2001
GE 1998 - 2000
US Navy 1993 - 1998
Skills
Project Management, Strategy, Management Consulting, Change Management, Six Sigma, Operations Management, Quantitative Research, Training, Market Research, Management, Growth Acceleration, Growth Strategies, Start-ups, Global Leadership, Global Operations, Business Restructures, Strategy Execution, Turnaround Strategy, Process Improvement, Transformations, Mergers, Team Leadership, Offshore Team Leadership, Globalization, Offshore Solutions, Budgets, Sales Operations, Offshoring, Customer Satisfaction, Cost Reduction..., Employee Learning &..., Strategy Formulation, Metric Tracking, Financial Services, Team Building, Operations Improvement, Software Implementation, Technology Solutions, Strategic Recruitment..., Training Delivery, Knowledge Management, Competitive Intelligence, Analytics, Marketing Research, Customer Insight, Segmentation, Mergers & Acquisitions, Leadership
Education
United States Naval Academy 1989 — 1993
Bachelor of Science (B.S.), Aerospace Engineering
MasterCard 2014 - Present
American Express 2009 - 2013
American Express 2006 - 2009
American Express 2004 - 2006
American Express 2002 - 2004
American Express 2001 - 2002
American Express 2000 - 2001
Merrill Lynch 1999 - 1999
Show Digital Inc. (Start-up) 1996 - 1998
Moody's Investors Service 1995 - 1996
Skills
Strategy, Product Development, Business Development, Product Management, Analytics, Segmentation, Strategic Partnerships, Management, Cross-functional Team..., Financial Services, Partner Management, Business Transformation, CRM, P&L Management, Business Strategy, Marketing Strategy, Digital Marketing, Market Research, Marketing, Integrated Marketing, Brand Management, Competitive Analysis, Product Marketing, Marketing Communications
Education
University of Pennsylvania - The Wharton School
Master of Business Administration (MBA), Finance and Entrepreneurial Management
Universidad Externado de Colombia
BA, Finance and International Relations
Abraham Lincoln School
American Express May 2015 - Present
American Express August 2013 - May 2015
University of Michigan Ross School of Business July 2011 - May 2013
American Express June 2012 - August 2012
US Navy July 2009 - July 2011
US Navy November 2008 - July 2009
US Navy August 2005 - November 2008
Skills
Cross-functional Team..., Military Experience, Program Management, Leadership, Data Analysis, Strategic Planning
Education
University of Michigan - Stephen M. Ross School of Business 2011 — 2013
Master of Business Administration (M.B.A.), Marketing and Strategy
United States Naval Academy 2001 — 2005
B.S., Chemistry
Skyline-ATS May 2008 - Present
MaximumASP September 2004 - June 2008
Polymedco June 2003 - August 2004
Origen May 2002 - August 2002
A.T. Kearney Executive Search June 2000 - July 2000
American Express June 1999 - August 1999
Skills
Account Management
Education
University of Richmond 1999 — 2003
BA, Majors Sociology & Spanish
Universidad de Nebrija (Madrid, Spain) 2001 — 2001
Spanish
Universidad Blas Pascal
Spanish
American Express December 2014 - Present
American Express January 2012 - December 2014
American Express May 2011 - December 2011
Western Union March 2009 - July 2010
Western Union January 2008 - February 2009
RCTV International November 2005 - January 2008
Caterpillar Inc May 2004 - August 2004
Editorial Metromedia October 2002 - July 2003
Global Ingenieria August 1999 - September 2002
Skills
Strategy, Marketing Management, CRM, Marketing Communications, Product Development, Leadership, Project Management, Marketing Research, Latin America, Financial Modeling, Marketing Strategy, Competitive Analysis, Market Research, Strategic Planning, Segmentation, Digital Marketing, Brand Management
Education
University of Illinois at Urbana-Champaign - College of Business 2003 — 2005
MBA, Marketing
Universidad Católica Andrés Bello 1993 — 1998
BS Business Administration, General Management
Colegio San Ignacio de Loyola 1983 — 1992
High School Diploma
Novartis September 2013 - Present
Novartis January 2010 - August 2013
Novartis July 2007 - March 2010
CEMEX July 2005 - July 2007
CEMEX USA January 2005 - July 2005
CEMEX August 2002 - December 2004
CEMEX August 1999 - August 2001
Casa Pedro Domecq. Currently Pernord Ricard July 1997 - July 1999
American Express October 1995 - June 1997
Skills
Change Management, Coaching, Strategic Planning, Negotiation, Organizational..., Staffing Processes, Talent Management, Training Management
Education
DUXX GRADUATE SCHOOL OF BUSINESS LEADERSHIP 2001 — 2002
MBL, BUSINESS
Universidad de las Américas, A.C. 1992 — 1996
LAE, Administración, Marketing, RH
American Express May 2011 - Present
American Express August 2010 - May 2011
Eide Bailly LLP May 2008 - May 2010
UA/NASA Space Grant Program September 2008 - February 2009
Skills
Analysis, Investigation, Presenting to Senior..., International Management, Identifying Trends, Microsoft Excel, Statistics, Excel Pivot, Organization, Track Changes, Report Compilation, PowerPoint development, International Business..., Report Manager, Spanish, Time Management, International Operations, Communication, International Engagement, Presentations, Ad Hoc Reporting, International..., Outstanding time..., Data Analysis, Critical Thinking, Process Improvement, Business Analysis
Education
University of Arizona 2006 — 2010
Bachelor of Science, Mathematics, Spanish, Economics
Universidad de Belgrano 2009 — 2009
Spanish Language and Literature
Fargo South High School
Sabre Corporation Corporate Segment Manager the AmericasSabre Travel NetworkJune 2008 - Present
Sabre Travel Network 1994 - 2010
Sabre Travel Network Mexico April 2006 - June 2008
American Express 1982 - 1989
Skills
Travel Management, Business Travel, Sabre, Account Management, Travel Technology, Airlines, Leisure Travel, Galileo, Ticketing, Online Travel, Tourism, Hotels, Amadeus, GDS, Revenue Analysis, Tour Operators, Leisure, E-commerce
Education
Universidad del Valle de México 1977 — 1981
Bachelor, Tourism Business Administration
GBTA
CTE, CCTE, Corporate Travel Management
Universidad Iberoamericana, Ciudad de México
Curso, Marketing
American Express July 2015 - Present
Alcoa 2014 - 2015
University of Michigan Recreational Sports August 2011 - 2015
Skills
C++, C, Python, Java, C#, Visual Basic, PHP, Customer Service, Teamwork, Social Media, Public Speaking
Education
University of Michigan 2011 — 2015
Bachelor of Science (BS), Computer Science Engineering
Universidad de Navarra 2013 — 2013
Scientific Games November 2012 - Present
Scientific Games August 2011 - November 2012
Chili's / International Restaurant Services Inc. June 2011 - August 2011
American Express June 2008 - June 2010
American Express April 2007 - June 2008
American Express March 2006 - April 2007
Sajo García & Partners June 2004 - March 2006
Young & Rubicam July 2002 - June 2004
McCann-Erickson April 2002 - July 2002
Skills
Marketing Strategy, Public Relations, Strategic Planning, Advertising, Leadership, Merchandising, Spanish, English, Product Marketing, Staff Supervision, Communications Strategy, Management, Strategy, Marketing, Social Media, Marketing Communications, Analysis, Integrated Marketing, Digital Marketing, Social Media Marketing, Project Management, Direct Marketing, CRM, Market Research, Brand Management, Sales, Business Development
Education
Universidad del Sagrado Corazón 2001 — 2008
M.A, Communications/ Public Relations
Universidad de Puerto Rico 1997 — 2001
B. B. A, Marketing
Universidad del Sagrado Corazón
Social Media Strategies
Colegio Marista/ Guaynabo 1984 — 1997
High School Diploma
American Express July 2015 - Present
Ministry of Education September 2014 - June 2015
Emtec Inc. July 2011 - September 2014
Vibes Media June 2008 - September 2008
Skills
Economics, Marketing, Social Media, PowerPoint, Microsoft Excel, Microsoft Office, Market Research, Analytics, Business Development, Microsoft Word, Project Management, Team Leadership, Account Management, Research, Event Planning, Salesforce.com, Analysis
Education
University of Michigan 2007 — 2011
BA, Economics
Universidad de Belgrano 2010 — 2010
Development Economics and International Development
Spirit Airlines February 2013 - August 2014
Spirit Airlines September 2011 - February 2013
American Express August 2008 - December 2010
Unilatina International College January 2007 - July 2008
Skills
Invoicing, Payroll, QuickBooks, Purchasing, Management, Accounting, Microsoft Excel, Customer Service, Office Management, Spreadsheets, Databases, Analysis, Marketing Strategy, Aviation, Business Strategy, Negotiation, Team Leadership, Strategic Planning, Teamwork, Logistics
Education
Universidad Externado de Colombia 1997 — 2002
Bachelor, Business Administration
American Realty Capital Properties March 2012 - March 2013
American Express March 2011 - March 2012
American Express April 2008 - March 2011
KeyBank February 2007 - April 2008
Flight Options January 2005 - February 2008
Urban Science 2004 - 2004
Skills
Data Mining, Predictive Analytics, Predictive Modeling, Analytics, Analysis, Optimization, SAS, Statistical Modeling, Database Marketing, Marketing Analytics, Data Analysis, SAS programming, Segmentation, Business Analytics, Direct Marketing, Quantitative Analytics, Statistics, Customer Analysis, Logistic Regression, Data Warehousing, CRM, Credit Cards, Operations Research, Modeling, R, Econometrics, Market Analysis, Mathematical Programming, SQL, VBA, Forecasting, Marketing, Business Analysis, Optimizations, Cluster Analysis, Linear Regression, Decision Support, Cross-functional Team..., Access, Decision Trees, Salesforce.com, Big Data, Loyalty Marketing, Integrated Marketing, Microsoft SQL Server, Databases, Business Intelligence, Scripting, Data Modeling, ETL
Education
University of Michigan 2003 — 2005
Master of Sciences in Engineering, Industrial and Operations Engineering
Universidad Anáhuac 1994 — 1999
Bachelor of Science, Industrial Engineering
Colegio Regis 1991 — 1994
Centro Escolar Campogrande
La Cuisine International February 2012 - Present
Electrolux Major Appliances January 2011 - June 2012
American Express September 2008 - August 2009
Canon October 2006 - August 2007
BSH Home Appliances Corporation - North America March 2006 - September 2006
BSH Hausgeräte March 2005 - March 2006
BSH Northern Europe January 2004 - February 2005
Skills
Competitive Analysis, Product Marketing, Integrated Marketing, Product Management, Management, Marketing, Strategy, Business Development, Business Planning, Market Analysis, Trade Marketing, Pricing, Forecasting, Sales, Account Management, International Sales, Segmentation, Corporate Branding, Planning Budgeting &..., Leadership, Marketing Strategy, Product Development
Education
Graduate on the EBP European Business
BA Hons; Bachelor of Honours, International Business Administration
Universidad Antonio de Nebrija
BA Hons; Bachelor of Honours, International Business Administration
University of Portsmouth
BA Hons; Bachelor of Honours International Business Administration, International Business Administration and Finance
American Express March 2015 - Present
Citi July 2012 - March 2015
Monitronics International January 2012 - July 2012
SunGard April 2011 - December 2011
Oracle Financial Services Software Ltd 2010 - 2010
everis Chile S.A. March 2006 - December 2009
Camino Real Hotel August 2004 - December 2005
Occidental Bolivia S July 2003 - September 2003
Skills
Visio, Excel, PowerPoint, MS Project, Business Analysis, Requirements Gathering, Requirements Analysis, Process Improvement, Agile, Testing, Certified Scrum Master..., CAPM, SDLC, Word, SQL, UML, Process Engineering, Software Project..., SharePoint, SQL Server, Business Process, Business Requirements, Project Management, Management, Teamwork
Education
Universidad Católica Boliviana 2000 — 2005
BS, Industrial Engineering
Franco Boliviano School 1986 — 1999
High School
Pilgrim's July 2015 - Present
American Express December 2013 - May 2015
JBS March 2011 - December 2013
JBS January 2009 - February 2011
SABMiller July 2007 - January 2008
Skills
Spanish, Management, Continuous Improvement, 5S, Customer Service, Training, Process Engineering, Logistics, Industrial Engineering, TQM, Six Sigma, Quality Assurance, Supply Chain, Supply Chain Management, Strategic Planning
Education
Universidad del Norte 2003 — 2008
B.S., Industrial Engineering
American Express July 2015 - Present
Skills
Merchandising, E-commerce Operations, Operations Research, MicroStrategy Reporting, Call Center Development, Salesforce, Websphere, Inventory Management, Social Media, Blogging, Email Marketing, Newsletters, Social Media Marketing, Microsoft Office, SEM, Photoshop, Event Planning, Cybersource, Fraud and chargeback...
Education
Universidad Carlos III de Madrid 2008 — 2009
Master in Business Administration
The University of Texas at San Antonio 2002 — 2007
B.A.
American Express August 2015 - Present
American Express August 2013 - Present
Wharton Small Business Development Center July 2010 - May 2013
PricewaterhouseCoopers September 2008 - June 2009
Skills
Start-ups, Leadership, Integrated Marketing, Digital Strategy, Market Research, Management, Budgets, User Experience, Research, Competitive Analysis, Marketing, Strategy, Entrepreneurship, Data Analysis, Analytics
Education
University of Pennsylvania 2009 — 2013
B.S., Economics, Finance, Management
Universidad Antonio de Nebrija 2009 — 2009
Spanish
Academy for Business & Finance 2005 — 2009
Bergen County Academies High School, Economics
American Express October 2014 - Present
American Express August 2011 - October 2014
Bank of America August 2005 - August 2011
Global Brand Marketing Inc April 2003 - August 2005
Association of Independent Schools of Greater Washington August 2002 - January 2003
U.S. Department of Commerce March 2002 - August 2002
Skills
Enterprise Risk..., Sarbanes-Oxley Act, Risk Management, Internal Audit, Financial Analysis, Internal Controls, Auditing, Financial Reporting, Credit Risk, Operational Risk, Operational Risk..., Financial Risk, Banking, Finance, Credit, Financial Audits, AML, Financial Services, Credit Analysis, Bank Secrecy Act, Mortgage Lending, Credit Cards, OFAC, Mortgage Banking, Fraud, Due Diligence, Anti Money Laundering
Education
University of California, Santa Barbara 1998 — 2002
International Studies, Economics and Politics
Universidad de Granada 2000 — 2001
International Business and Spanish
Rio Mesa High School 1994 — 1998
American Express September 2015 - Present
American Express September 2012 - Present
American Express February 2010 - September 2012
American Express September 2007 - January 2010
Hewlett-Packard October 2005 - February 2007
Skills
Risk Management, Banking, Treasury, Financial Risk, Basel II, Basel I, Process Improvement, Financial Services, Relationship Management, Credit Cards, Analysis, Business Analysis, Financial Analysis, Credit Risk, Credit, Corporate Finance, Call Center, Financial Reporting, Business Process..., Internet Banking, SOX Compliancy, SOX 404, Bank Reconciliation, Payment Card Processing, Merchant Services, Commercial Banking, KYC, Customer Relations, Customer Service, Strategic Roadmaps, Leadership, Payments, Analytics, Microsoft Office, Call Centers, Sarbanes-Oxley Act
Education
Universidad de Guadalajara 2002 — 2004
Master of Science (M.S.)
Universidad de Guadalajara 1996 — 2000
Bachelor's degree
Credit Suisse June 2015 - Present
American Express April 2014 - June 2014
American Express April 2013 - April 2014
American Express September 2011 - April 2013
American Express June 2010 - August 2010
Skills
Financial Analysis, Strategy, Microsoft Excel, Management, Financial Modeling, PowerPoint, Microsoft Office, Data Analysis, Analysis, Finance, Strategic Planning
Education
New York University - Leonard N. Stern School of Business 2014 — 2016
Master of Business Administration (MBA)
Union College 2007 — 2011
Bachelor of Arts (B.A.), Economics, Magna Cum Laude
Self-employed May 2014 - Present
State Farm Insurance June 2012 - May 2014
Cultural Care Au Pair 2010 - 2011
Hospital Italiano de Buenos Aires September 2009 - April 2010
American Express August 2007 - June 2009
Gestión Compartida - Grupo Clarín February 2006 - July 2007
Skills
Microsoft Office, Microsoft Excel, Spanish, Customer Service, PowerPoint, Microsoft Word, Outlook, Teamwork, Strategic Planning, Marketing, Financial Analysis, Property & Casualty...
Education
Universidad Argentina de la Empresa
Business Administration
American Express January 2011 - Present
NBAA December 2001 - October 2013
IBM August 1980 - December 2010
USAF June 1970 - July 1980
Skills
Project Planning, Airlines, Management, Aerospace, Change Management, Leadership, Human Factors, Team Leadership, Flight Safety, Aircraft, Aircraft Maintenance, Airports, Aviation, Budgets, Business Strategy, Charter, Commercial Aviation, Contract Negotiation, Customer Service, Flights, Leadership Development, Logistics, Military, Operations Management, Piloting, Process Improvement, Program Management, Strategic Planning, Strategy, Team Building, Transportation
Education
United States Air Force Academy 1970 — 1974
BS, Engineering
American Express July 2011 - Present
PRODSE - Owners of Toulouse Lautrec Institute and UCAL University October 2008 - July 2010
JDM Centro de Informatica March 2008 - August 2008
Recreativos Fargo January 2007 - January 2008
Nancy Leigh Transporte de Arte August 2004 - December 2006
Alcatel Lucent Peru April 1998 - July 2001
Castrol del Peru January 1997 - August 1997
Education
University of St. Thomas (TX) 2001 — 2003
MBA, Marketing and Finance
Universidad de Lima 1989 — 1998
Bachelor in Business Administration
Villa Maria
American Express September 2012 - Present
American Express June 2010 - September 2012
Honeywell International December 2006 - June 2010
Miller Brewing Company August 2005 - November 2006
BASF Corporation October 2000 - January 2004
Skills
Digital Marketing, Digital Strategy, Brand Loyalty, Brand Awareness, Email Marketing, Email Strategy, Marketing Communications, Leadership, Marketing Strategy, Business Development, Online Advertising, Product Marketing, Marketing, Competitive Analysis, Analytics, Brand Development, Strategy, Integrated Marketing, Segmentation, Marketing Management, Vendor Management, Multi-channel Marketing, Brand Management, Strategic Partnerships, Customer Acquisition, B2B Marketing, Marketing Research, Online Marketing, Direct Marketing, Web Analytics
Education
Thunderbird School of International Management 2004 — 2005
MBA, Marketing
University of North Carolina at Chapel Hill 1994 — 1998
B.A., International Studies & Spanish
Universidad de Sevilla 1996 — 1997
Spanish
Phillips Academy Andover 1991 — 1994
American Express January 2014 - Present
American Express February 2012 - Present
American Express February 2009 - January 2012
American Express January 2008 - January 2009
Hypertherm, Inc. July 2005 - January 2008
Boehringer Ingelheim June 2003 - June 2005
DuPont May 2001 - May 2003
Skills
Generalist, Compensation, HR Strategy, Organizational..., Negotiation, Labor Relations, Human Resources, Leadership, Management, Performance Management, Strategic Planning, Organizational..., Change Management, Team Leadership
Education
Universidad Anáhuac del Sur, A.C. 2003 — 2004
IMBA, International Management
Universidad Anáhuac del Sur, A.C. 1997 — 2001
Bs, Industrial Relations
American Express April 2015 - Present
High Flight Software, Inc November 1996 - Present
SkyTouch Technology February 2013 - April 2015
Early Warning Services May 2012 - February 2013
PayPal November 2011 - May 2012
Coventry Health Care November 2010 - November 2011
rSmart June 2010 - November 2010
Discount Tire Co September 2006 - June 2010
CDI March 2006 - September 2006
MAXIMUS March 2006 - September 2006
Skills
Java, Agile Methodologies, Software Development, Struts, JBoss Application Server, Scrum, Java Enterprise Edition, Tomcat, Software Design, C++, Web Services, Oracle, SOA, Web Development, SDLC, SQL, Programming, Perl, Web Applications, SOAP, Unix, Spring, XML, Hibernate, Ant, JUnit, Software Engineering, Databases, Maven, JSP, Weblogic, Enterprise Architecture, WebLogic, Spring Framework
Education
United States Air Force Academy 1979 — 1983
BS
University of Dayton 1985 — 1987
MS
American Express August 2015 - Present
MasterCard October 2014 - July 2015
American Express April 2013 - September 2014
American Express April 2012 - April 2013
American Express September 2006 - March 2012
American Express November 2004 - August 2006
American Express April 2003 - November 2004
CIGNA International Insurance Company January 2002 - March 2003
CIGNA International Insurance Company December 1999 - January 2002
MERCK SHARP & DOHME ARGENTINA, INC., Buenos Aires, Argentina. March 1997 - November 1999
Skills
Direct Marketing, Marketing Strategy, Customer Experience, Credit Cards, Relationship Management, Strategic Partnerships, Segmentation, Product Management, Customer Acquisition, Business Development, Competitive Analysis, P&L Management, Brand Management, Online Marketing, Financial Services, B2B, Product Development, CRM, Customer Insight, Marketing, Strategic Planning, Loyalty Programs, Product Launch, Integrated Marketing
Education
Universidad de Palermo 1994 — 1998
Bachelor, Marketing
Universidad de Palermo
American Express July 2012 - Present
American Express México December 2005 - June 2012
American Express October 2004 - December 2005
American Express September 2001 - October 2004
Blockbuster January 1999 - September 2001
Blockbuster June 1994 - December 1998
Skills
Employee Relations, Human Resources, Performance Management, Business Development, Organizational..., Talent Management, Call Centers, Customer Service, Deferred Compensation, Recruiting, Leadership, Employee Engagement, Financial Services, People-oriented, Strategy, Labor Relations, Change Management, Payroll, Succession Planning, Talent Acquisition, Compensation & Benefit, Management, Strategic Sourcing
Education
Universidad Anáhuac del Sur, A.C. 2004 — 2006
Master, Human Capital
Universidad de Guadalajara 1990 — 1994
Bachelor, Licensed on Public Accountant
UBS Securities LLC June 2010 - Present
JP Morgan Asset Management 2009 - 2010
Cura Capital Management 2006 - 2008
FrontPoint Partners, LLC 2004 - 2006
Clinton Group 2002 - 2004
HSBC 1998 - 2002
Morgan Stanley 1994 - 1998
Lehman Brothers 1991 - 1994
American Express 1989 - 1991
KBW 1986 - 1989
Skills
Credit, Portfolio Management, Security Analysis, Fixed Income Research, Fixed Income, Hedge Funds, CDS, Debt, Relative Value, Buy-side, Financial Institutions, Bonds, Derivatives, Credit Derivatives, Credit Analysis, Financial Analysis, Financial Markets, Capital Structure, Series 7, Fixed Income Analysis, Investments, Capital Markets, Trading, Equities, High Yield, Credit Risk, Investment Banking, Bloomberg, Securities, Equity Derivatives, Financial Risk, Asset Management, Emerging Markets, Banking, Alternative Investments, Options, Structured Products, Asset Allocation, Finance, Structured Finance, Mutual Funds, FX Options, Equity Research, Loans, CDO, Quantitative Analytics, Wealth Management, Hedging, Fund Of Funds, Swaps
Education
Columbia University School of International Affairs 1983 — 1986
Master of International Affairs, International Finance and Banking
Union College 1976 — 1981
Bachelor of Arts, Poli Sci/Econ-- Russian, Chinese Studies
MasterCard April 2007 - Present
American Express November 1991 - March 2007
Citibank February 1989 - November 1991
Ogilvy & Mather March 1987 - February 1989
Skills
Loyalty Programs, Direct Marketing, Segmentation, Credit Cards, Integrated Marketing, Loyalty Marketing, Marketing Strategy, Customer Acquisition, Business Strategy, Digital Marketing, Database Marketing, Marketing Communications, Marketing, Advertising, Brand Management, CRM, Competitive Analysis, Interactive Marketing, Leadership, Management, Marketing Research, Media Planning, Product Management, Program Management, Sponsorship, Strategy
Education
Universidad del Salvador 1977 — 1982
Bachellor, Advertising
American Express October 2008 - Present
IDT Corp. September 2005 - February 2008
CCI/IBM September 2004 - September 2005
CompuCredit Corp. November 2002 - September 2005
ILD November 2000 - May 2004
Equifax January 1998 - November 2000
Skills
Credit, Program Management, Management, Telecommunications, Business Development, Call Centers, Credit Cards, Call Center
Education
Universidad Complutense de Madrid 1986 — 1991
Liceo Serrano 1973 — 1985
American Express October 2008 - Present
Spherion November 2002 - September 2008
Blue Cross Blue Shield of Michigan June 2002 - November 2002
Northern Trust June 2001 - June 2002
CIGNA January 2001 - June 2001
Boston University November 1999 - December 2000
Prudential Insurance October 1998 - October 1999
Prudential Financial April 1998 - October 1998
UnitedHealth Group October 1996 - March 1998
SUPERVALU August 1995 - August 1996
Skills
Virtualization, Data Compression, Data Modeling, Websphere, DB2, Data Warehousing, Mainframe, Database Design, Performance Tuning, ETL, COBOL, Business Intelligence, Databases, Oracle, Disaster Recovery, SDLC, SQL Tuning, Unix, SQL, AIX, Microsoft SQL Server, Data Migration, Software Documentation, Visual Basic, Erwin, High Availability, XML, z/OS, Operating Systems, Stored Procedures, CICS, IBM AIX
Education
Universidad Complutense de Madrid 1979 — 1985
BS Computer Engineering, BS on Computer Engineering
Resources Global Professionals June 2011 - Present
TollPlus, Inc. 2010 - 2011
American Express June 2001 - January 2009
American Express January 1998 - June 2001
American Express October 1996 - January 1998
Datronics, Inc. September 1995 - October 1996
Andersen Consulting February 1991 - September 1995
Skills
SDLC, Enterprise Architecture, SOA, Web Application Design, Customer Communication, 3rd Party Software..., Strategy, Business Process..., IT Strategy, PMP, Business Process..., Business Process, Business Intelligence, Cross-functional Team..., Vendor Management, ITIL, Consulting, Integration, Business Analysis, CRM, Project Management, Program Management, Project Portfolio..., Requirements Analysis, Leadership, Enterprise Software
Education
Universidad de las Américas, A.C. 1988 — 1992
Bachelor of Arts, Business Adminstration
American Express June 2014 - Present
American Express January 2010 - June 2014
American Express January 2004 - January 2009
Education
United States Military Academy at West Point 1984 — 1988
BS, General Engineering
Payment Power, Inc April 2015 - Present
Charge Notification Services Corp August 2009 - Present
SafetyPay October 2004 - May 2009
SalaFinanciera.com June 2000 - April 2005
Visanet Perú October 1996 - November 1997
Western Union Financial Services November 1992 - April 1995
American Express January 1980 - December 1992
Banco Mercantil April 1977 - December 1979
Banco Continental 1974 - 1977
Ministerio de Comercio 1973 - 1974
Skills
Banking, Credit Cards, Payments, Product Development, Business Strategy, Strategic Planning, Customer Relations, Negotiation, Start-ups, Sales Management, E-commerce, New Business Development, Team Leadership, Spanish, Problem Solving, Strategy Development, Risk Management, Business Analysis, Process Improvement, Mergers, Key Account Management, Management Consulting, Financial Analysis, Business Planning, Leadership, Latin America, Strategy, Customer Service, Business Process, Sales, Financial Services, Product Management, Mergers & Acquisitions
Education
Virginia Polytechnic Institute and State University 1970 — 1971
Post Graduate, Economics
Universidad del Pacífico (PE) 1966 — 1969
Licenciado, Economics, Bachellor of Science
University of Maryland College Park
Finance and Financial Management Services
University of Maryland College Park
University of Maryland College Park
University of Maryland College Park
Carlson Wagonlit Travel September 2015 - Present
AAA March 2006 - March 2015
Solar Tours September 1999 - January 2006
More Than Travel August 1996 - August 1999
American Express June 1993 - June 1996
Skills
Event Management, Team Building, Marketing, New Business Development, Travel Management, Customer Service, Strategic Planning, Account Management, Tourism, Business Strategy, Sales, Hospitality, Leisure Travel, Public Speaking, Public Relations
Education
Universidad Externado de Colombia
Hotel &Tourism Management
American Express Business Systems AnalystAmex Canada Inc.2000 - Present
Education
Universidad de Los Andes 1980 — 1982
American Express 2007 - 2011
Education
Union University
Pinpoint May 2015 - Present
Andantia June 2013 - Present
Roche Pharmaceuticals February 2010 - April 2013
Quodem Consultores September 2008 - February 2010
eBay October 2007 - June 2008
eBay January 2007 - September 2007
American Express January 2005 - December 2006
Skills
eMarketer, Web Project Management, Project Management, English, Mobile Internet, Mobile Marketing, Mobile Applications, Internet Strategy, Web Design, Web Applications, Web Analytics, Web 2.0, Digital Marketing, Mobile Devices, Strategy, Business Intelligence, Usability, Management, Web Marketing, E-commerce, User Experience, Project Planning, SEO, E-business, Content Management, Agile Project Management, CMS, Product Management, Online Marketing, Analytics, Digital Strategy, Google Analytics, Web Content Management, Product Marketing, Omniture, Virtual Teams, Scrum, Email Marketing, Start-ups, Entrepreneurship, Agile Methodologies, User Interface Design, Content Strategy, Digital Media, International Project..., JIRA, Software Project..., Product Launch, IT Strategy, PMP
Education
University of Cambridge 2006 — 2006
Certificate of Proficiency in English, English
Universidad Autónoma de Madrid 1995 — 2000
Bachelor, Psychology
Escuela oficial de idiomas
Solera December 2014 - Present
Citi February 2011 - November 2014
American Express January 2003 - February 2011
American Express October 1997 - December 2003
Logica Digital January 1995 - February 1997
Skills
Financial Analysis, Strategic Financial..., Business Planning, Financial Risk, Strategic Planning, Pricing, Credit Cards, Credit Risk, Mergers, Project Planning, Business Transformation, Credit Analysis, Business Database..., Budgeting, Financia, Financial Services, Mergers & Acquisitions, Finance, Forecasting, Financial Modeling, Management, Budgets, Financial Reporting, Risk Management, Portfolio Management, Strategy, Banking, Cross-functional Team..., Corporate Finance, Process Improvement, Business Strategy, Analytics, Leadership, Analysis, Business Analysis, Team Leadership, Business Process...
Education
Sylvan University Texas 2002 — 2004
MBA, Finance, General
Universidad del Valle de México 1998 — 2000
MBA, Master of Business Administration
Ernst & Young July 2012 - Present
Booz Allen Hamilton June 2011 - August 2011
American Express June 2007 - May 2010
Town Sports International April 2005 - May 2007
Oasis Group Inc May 2003 - April 2005
Skills
Financial Analysis, Strategy, Finance, Management, Forecasting, Financial Modeling, Managerial Finance, Leadership, Financial Services, Management Consulting, Accounting, Business Strategy, Analysis, Strategic Consulting, Process Improvement, Corporate Development, Credit Cards, Millennials, M&A experience, Payments, Consulting, Valuation, Corporate Finance, Financial Reporting, Economics, PMO, Strategic Financial..., Business Analysis, Strategic Planning, Competitive Analysis, Financial Institutions, Data Analysis, Variance Analysis, Business Development, Market Research, Cross-functional Team..., Market Analysis, Project Management, P&L, Program Management, DCF, Financial Markets, International Business, General Ledger, Financial Forecasting, Wealth Management, Budgets, Spanish, Customer Communication
Education
Leonard N. Stern School of Business 2010 — 2012
Master, Business Administration
Universidad de Lima
BS, Economis
First Residential Mortgage January 2000 - Present
American Express August 1997 - March 1999
American Express 1997 - 1999
C. A. Seagrams de Venezuela 1994 - 1997
Yukery Venezolana de Alimentos 1991 - 1994
Grupo Ralston Purina 1983 - 1991
Education
Universidad Católica Andrés Bello 1991 — 1992
Marketing
Instituto Universitario de Mercadotecnia 1985 — 1989
Bachelor, Marketing
City Church Chicago September 2014 - June 2015
Dot Press, LLC March 2011 - December 2011
JJR Marketing Consultants November 2010 - March 2011
Fiserv EFT June 2007 - May 2010
LACAVA LLC February 2007 - June 2007
Hallmark Services Corporation October 2006 - February 2007
United Airlines February 2005 - September 2005
TeleTech March 2004 - December 2004
GRASS ROOTS INC August 2002 - February 2004
American Express 1999 - 2001
Skills
Organizational..., Highly Analytical, Procedure Development, Marketing, Customer Service, Strategic Planning, Finance, Team Building, Training, Team Leadership, Teamwork, Customer Experience, Leadership Development, Operations Management, Change Management, Coaching, Call Center, Customer Satisfaction, Software Documentation, Public Relations, Leadership, Call Centers, Spanish, Sales, Analysis, Budgets, Management, Time Management
Education
Universidad del Valle de México 2008 — 2011
BA Intermational Marketing & Communications, Business, Management, Marketing, and Related Support Services
Universidad del Valle de México 1999 — 2002
BA, International Marketing
Universidad Autónoma de Guadalajara 1998 — 1999
Associate's degree, Marketing
Landmark Education
American Express January 2014 - Present
American Express September 2011 - January 2014
American Express December 2008 - September 2011
American Express May 2007 - December 2008
Starwood Hotels & Resorts Worldwide, Inc. April 2006 - April 2007
Skills
Sales, Marketing, Retail, Credit Cards, Customer Retention, Business Strategy, Financial Services, Pricing, Customer Service, CRM, Banking, Business Planning, Relationship Management, Marketing Strategy, Strategy, Product Management, Team Leadership, Business Development, Account Management, Negotiation, Direct Marketing, New Business Development, Analytics, Sales Management, B2B, Competitive Analysis, Portfolio Management, Forecasting, Customer Insight
Education
Universidad de 'San Andrés' 2011 — 2012
MBA, Master in Business Administration
Universidad Torcuato di Tella 2001 — 2005
Business Administration, Bachelor
Saint John´s School 1994 — 2000
International Baccalaureate, Economics
State of Florida October 2002 - Present
American Express 1999 - 2001
Wendy's 1998 - 1999
Education
Interamerican University 1982 — 1984
Bosiness Administratiun
Universidad Adventista de Las Antillas 1979 — 1983
BSc BA, Business
Grupo Eduardo Diaz SC October 2008 - February 2010
Celadon Group Inc. November 1999 - September 2008
Celadon Trucking Services Inc 1999 - 2005
American Express 1996 - 1998
Skills
Transportation, Trucking, Fleet Management, Management, Transportation..., Logistics, Negotiation, Freight, Container, Logistics Management, Operations Management, 3PL, Sales Management, Supply Chain, Shipping, Contract Negotiation, New Business Development, Account Management, Strategic Planning, Supply Chain Management, Team Building, Sales, Business Strategy
Education
Universidad Anáhuac del Sur, A.C. 2003 — 2005
MBA, Business Administratin
Universidad Intercontinental 1994 — 1998
International Business Degree, International Business/Trade/Commerce
American Express April 2015 - Present
American Express January 2014 - March 2015
American Express October 2010 - December 2013
American Express December 2009 - July 2010
Ernst & Young April 2008 - October 2009
Skills
Financial Analysis, Process Improvement, Risk Management, Project Management, Internal Audit, Strategic Planning, Auditing, Salesforce.com, Spanish, Analytics, Business Analysis, Business Strategy, Management, Vendor Management
Education
Universidad Iberoamericana, Ciudad de México 2004 — 2008
Bachelor's Degree, Finance
Rochester High School, MI 2002 — 2003
High School Diploma
Instituto Tecnológico y de Estudios Superiores de Monterrey 2000 — 2002
American Express Senior ConsultantDeloitte2013 - 2013
Deloitte 2012 - 2013
Amazon.com 2012 - 2012
Johnson & Johnson June 1998 - December 2002
U.S. Naval Academy Alumni Association Greater Washington Chapter 1992 - 1995
Education
University of Phoenix 2004 — 2009
MBA, Business
University of Arkansas 2006 — 2008
MS, Operations Management
United States Naval Academy 1983 — 1987
B.S., MATHEMATICS
Symcor March 2013 - Present
American Express August 2011 - March 2013
Direct Energy April 2010 - August 2011
Direct Energy February 2008 - June 2010
Direct Energy June 2006 - February 2008
Enron March 2003 - May 2006
Enron January 2000 - March 2003
SoftLine Consulting, Inc. November 1998 - January 2000
Skills
Accounting, Analysis, Auditing, Budgets, Business Analysis, Business Process..., Business Strategy, Capital Budgeting, Cash Flow, Cash Management, Change Management, Corporate Finance, Consolidation, Finance, Financial Accounting, Financial Analysis, Financial Audits, Financial Forecasting, Financial Modeling, Financial Reporting, Financial Services, Forecasting, Leadership, Project Planning, IFRS, Internal Audit, Process Improvement, Risk Management, Sarbanes-Oxley Act, SAP, Strategic Financial..., Valuation, Strategic Planning, Variance Analysis, Internal Controls, Managerial Finance
Education
Universidad Católica Andrés Bello 2000 — 2002
Master of Business Administration (M.B.A.), Business, Management, Marketing, and Related Support Services
CMA 2009
CMA, Management Accountant
American Express March 2015 - Present
Abengoa October 2012 - March 2015
Charles Schwab September 2011 - October 2012
Levecke & Co. January 2008 - September 2011
Skills
Microsoft Word, Research, Program Management, Microsoft Excel, Software Documentation, PowerPoint, Vendor Management, Marketing, Analysis, Account Reconciliation, Marketing Strategy, Customer Service, Leadership, Management, Microsoft Office, Project Management
Education
University of Phoenix 2013 — 2014
Master of Business Administration (MBA), Master Business Administration
Universidad de Panamá 2003 — 2007
Bachelors, Economics
American Express August 2014 - Present
Fareportal March 2014 - Present
Fareportal April 2013 - March 2014
Morgans Hotel Group May 2012 - January 2013
American Airlines August 2010 - May 2012
american eagle December 2009 - August 2010
American Airlines July 2007 - December 2009
Western Union October 2004 - June 2007
Skills
Airlines, Ticketing, Sabre, Airline Reservations, Commercial Aviation, Flights, Online Travel, Business Travel, Hotel Booking, Amadeus, Airports, Flight Planning, Travel Management, Customer Service, Airline Ticketing, Microsoft Office, Aviation, Aircraft, Flight Safety, Airport Management, Call Centers, Tourism, IATA, Travel Planning, GDS, Travel Technology, Amadeus GDS, Tour Operators, Airline Management, Vacation, Reservation, Hotels, Loyalty Programs, Operations Management, Hospitality, Travel Agency, Car Rental, Training, Resorts, Hospitality Industry, Business Aviation, Travel Arrangements, Leisure, Travel Insurance, GDS systems, Destination Marketing, Booking Systems
Education
Universidad APEC 2005 — 2009
Associate's degree, Hotel/Motel Administration/Management
nuestra senora de los angeles 2001 — 2004
highschool, Tourism and Travel Services Management
Ferrovial Agroman US Corp. March 2013 - Present
FERROVIAL-AGROMAN S.A. April 2007 - March 2013
Air Miles España S.A. March 2006 - March 2007
American Express March 2002 - June 2002
Education
Universidad de Alcalá
DIRECCIÓN DE SISTEMAS DE INFORMACIÓN ERP SAP FINANZAS, SAP FINANZAS
Universidad Complutense de Madrid
DIPLOMADO EN CIENCIAS EMPRESARIALES
American Express December 2013 - Present
American Express July 2011 - November 2013
Lufthansa January 2008 - July 2011
Lufthansa September 2002 - December 2007
Lufthansa August 2001 - August 2002
Lufthansa April 1998 - July 2001
Lufthansa April 1993 - March 1998
Lufthansa July 1992 - March 1993
Petrabax Tours November 1990 - June 1992
Skills
Strategy, Analytics, Business Strategy, Pricing, Airlines, Pricing Strategy, Revenue Analysis, Consulting, Revenue Forecasting, Customer Service, Marketing, Process Optimization, Revenue Management, Business Development, Business Analysis, Business Planning, Management, Change Management, Travel Management, Analysis
Education
CAECE 1998 — 2000
Mathematics and Computer Science
Universidad Argentina de la Empresa 1991 — 1993
Bachelor's degree, Comercial Aviation
Lenguas Vivas John F. Kennedy 1979 — 1990
High School
Liberty Mutual Insurance May 2001 - Present
Raymond James Consulting May 1998 - May 2001
American Express February 1989 - 1998
Skills
Insurance, Call Centers, Property & Casualty..., Customer Service, Process Improvement, Customer Satisfaction, General Insurance, Customer Retention, Supervisory Experience, New Hire Training, Hiring, Quality Assurance, Financial Services, Orchestral Sales...
Education
University of Colorado at Boulder 1978 — 1980
Economics
United States Naval Academy 1978 — 1978
Aeronautical/Aerospace Engineering Technology/Technician
HCL AXON October 2012 - Present
PepsiCo November 2011 - October 2012
Microsoft January 2009 - February 2010
Ubisoft February 2007 - August 2009
Banco Popular de Puerto Rico January 2008 - January 2009
American Express December 2005 - July 2006
Skills
System Administration, Engineering Support, Base24, Service Desk, ITIL, Project Collaboration, IT Specialist, SAP, Security, ABAP, Software Documentation, Project Management, Servers, Management, Windows 7, Technical Support
Education
Universidad Interamericana de Puerto Rico 2013 — 2016
Master of Business Administration (MBA), Management of Information Systems, In progress
New Horizons 2006 — 2007
Universidad de Puerto Rico 1999 — 2005
BA, Sociology/Psychology
EMC June 2012 - Present
American Express 2006 - 2008
American Express 2006 - 2008
Skills
Windows, C, Microsoft Office, Microsoft Excel, Customer Service, Troubleshooting, C++, Computer Hardware, Microsoft Word, Photoshop, Outlook, HTML, PowerPoint, English, Storage, Project Management, Team Leadership, Technical Support, Risk Management, Process Improvement, Management
Education
Universidad Diego Portales
Computer infromation system.
American Express January 2014 - Present
First BanCorp June 2008 - December 2013
BD June 2007 - September 2007
OPTI Manufacturing Corp. February 2006 - August 2006
Skills
Internet Banking, Retail Banking, Banking, Project Management, Project Planning, Project Engineering, Strategic Planning, Business Strategy, Business Analysis, Product Development, Product Management, New Product..., Contract Negotiation, Customer Service, Time Management, Capacity Planning, Problem Management, Market Research, Data Analysis, Proposal Generation, Budget Monitoring, Scorecard Management, French, Spanish-English, Industrial and..., Business Process..., Management
Education
Universidad del Turabo
Bachelor of Science (B.S.), Industrial and Management Engineering, 3.0
Tata Consultancy Services / American Express 2012 - Present
American Express Business Travel June 2006 - Present
American Express 2012 - 2013
Education
Universidad de Belgrano 2002 — 2003
project manager, project management
Universidad Nacional de Córdoba 1978 — 1984
arquitecto, arquitectura y urbanismo
Interstate All Battery Center November 2011 - Present
Laboratorios Multilente March 1995 - November 2011
American Express September 1993 - April 1994
Skills
Six Sigma
Education
Universidad Catolica Andres Bello 1987 — 1993
Ingenieria Industrial, Produccion Y Sistemas
Visa April 2009 - Present
American Express November 2007 - February 2009
American Express November 2005 - November 2007
American Express January 2004 - November 2005
MasterCard January 2002 - October 2003
MasterCard February 2000 - January 2002
Skills
Cards, Product Development, Portfolio Management, P&L Management, Credit Cards, Strategic Partnerships, Credit Product's Life..., Brand Development, Leadership, Management, Strategy
Education
University of Miami 1997 — 1999
MBA
Universidad de Los Andes 1989 — 1994
Civil Engineering
American Express July 2013 - Present
American Express September 2006 - March 2013
American Express 2002 - 2006
American Express 2001 - 2002
American Express 1999 - 2001
Questar 1995 - 1999
Skills
Accounting, Analysis, Human Resources, Business Process, Program Management, Access, Project Management, Policy
Education
Universidad de Puerto Rico 1987 — 1992
Bachelor of Business Administration (B.B.A.), Accounting and Finance