American Express
Industry: Financial services company
DescriptionThe American Express Company, also known as Amex, is an American multinational financial services corporation headquartered in Three World Financial Center in New York City. The company was founded in 1850 and is one of the 30 components of the Dow Jones Industrial Average. Headquarters: New York City, New York, United States CEO: Stephen Squeri Number of employees: ~55,000 (2017) Founders: Henry Wells, William Fargo, John Butterfield
American Express List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at American Express. You can filter them based on skills, years of employment, job, education, department, and prior employment.
American Express Salaries. You can even request information on how much does American Express pay if you want to. Learn about salaries, pros and cons of working for American Express directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
29,038 American Express employees in database. Find out everything there's to know about American Express employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
American Express Employees
Google September 2011 - Present
AOL September 2008 - December 2010
MapQuest July 2007 - August 2008
American Express 2001 - 2005
SierraCities.com June 1998 - April 2001
Perry Technologies (subsidiary of Lockheed Martin) November 1995 - August 1997
Skills
Agile Methodologies, Scalability, Hadoop, Scrum, Distributed Systems, Java, Mobile Applications, Web Services, Test Driven Development, Software Development, Subversion, JavaScript, REST, SOA, Web Applications, Agile Project Management, Tomcat
Education
University of Central Florida 1997 — 2001
BS, Computer Engineering
InfoPro Learning, Inc September 2014 - Present
Minaya Learning Global Solutions LLC March 2014 - Present
JRM Human Capital June 2012 - Present
Sumaria Learning Solutions January 2011 - Present
EK Success June 2012 - December 2012
Avaya December 2010 - June 2012
Jarden Consumer Solutions, a wholly owned subsidiary of Jarden Corporation September 2006 - November 2010
American Express October 2004 - September 2006
Interland, Hostcentric, Web2010 2000 - 2004
AT&T Wireless 1998 - 2000
Skills
Leadership, Management Development, Human Resources, Employee Engagement, Talent Management, Succession Planning, Training Delivery, Performance Management, Needs Analysis, Organizational..., Organizational..., Leadership Development, Executive Coaching, Career Development, Instructor-led Training, Management Consulting, MBTI Certified, EQi, Emotional Intelligence, Instructional Design, Motivational Speaking, Organizational Behavior, Behavior Modification, Organizational..., Organizational Culture, Organizational..., Leading Change, Sales Leadership..., Customer Experience, Communication Skills, Intercultural Training, Compensation & Benefits..., HR Consulting, HRIS, Employee Recognition, Employee Surveys, Psychological Assessment, Presentation Development, Presentation Coaching, Body Language, Public Speaking, Sales Readiness and..., Management, Training, Strategy, Program Management, Cross-functional Team..., Team Building, MBTI, Sales
Education
University of Central Florida 1995 — 2000
BA, Organizational Psychology
University of Central Florida 1995 — 2000
BA, Marketing and Public Relations
UOP
MAOM, Organizational Management/Behavior
McGladrey October 2005 - Present
American Express 1996 - 2005
Skills
Management, US GAAP, Leadership, Auditing, Consulting, Accounting, CPA, Tax, Risk Management, Internal Audit, SEC filings, GAAP, Internal Controls, Financial Analysis, Financial Accounting, QuickBooks, Sarbanes-Oxley Act, Financial Reporting, Accounts Receivable, Management Consulting, Mergers & Acquisitions, Corporate Tax
Education
University of Central Florida 1983 — 1988
BSBA, Accounting
CVS Caremark Corporation March 2013 - Present
Grand Canyon University August 2010 - January 2011
American Express October 2008 - April 2010
Golden Lighting, LLC November 2006 - September 2008
Best Buy, Inc September 2001 - June 2007
Booth Companies November 2004 - June 2006
Skills
Accounts payable, Accounts receivable, Payroll, Customer Service, Microsoft Office, Call Center, Data Entry, Credit, Excel, Word, Credit Cards, PowerPoint, Outlook, Time Management, Teamwork, Telephone Skills, Retail, Microsoft Word, Accounts Receivable, Call Centers, Social Networking, Community Outreach, New Hire Orientations, Microsoft Excel, Accounts Payable, Management, Sales, Invoicing, Training, Human Resources, Inventory Management, Accounting, Social Media, Benefits Administration, Social Media Marketing, Hiring, Inventory Control, HIPAA
Education
North Florida Community College 2014 — 2016
Associate of Arts (AA)
University of Central Florida 1998 — 1999
Molecular Biology/Microbiology
Madison County High School 1994 — 1998
High School Diploma
Hearst Magazines April 2014 - Present
American Express September 2013 - April 2014
Citi July 2011 - September 2013
Girl Scouts of the USA August 2009 - July 2011
Skills
Organizational..., Talent Management, Training, Succession Planning, Program Management, Organizational..., Project and Program..., CRM, Team Building, Strategy, Workshop Facilitation, Learning Management..., Onboarding, Project Management, Leadership Development, Recruiting, Global LMS Support, Research & Strategic..., Report Analysis and..., Design and Deliver..., Staff Development, MBTI, Change Management, Performance Management, Client Relationship..., Diversity Training, Strategic Planning, E-Learning, Process Improvement, Career Development, Excellent..., DDI Certified, Needs Analysis, Employee Training, Employee Engagement, Human Resources, Instructional Design, Culture Change, Coaching, Resume Writing, Executive Development, Personal Development, Cross-cultural..., Career Development..., Discovery Learning..., Drexler-Sibbet Team..., Social Style and..., Emotional Intelligence, Conflict Management, Thomas-Kilmann Conflict...
Education
University of Central Florida
Bachelor of ArtsAttained, Interpersonal & Organizational Communication / Cultural Anthropology
Atlas Travel - Global Travel Management September 2015 - Present
V Payment Solutions January 2014 - Present
World Travel Service, Inc. September 2014 - September 2015
Fluid Service Designs January 2011 - March 2015
faxingcenter.com September 2008 - August 2014
American Express 2009 - January 2014
Leantronics/Canusatech/Baytech Sales January 2006 - January 2014
Simplified Imaging September 2008 - February 2011
Canon Business Solutions February 2009 - December 2009
Bennett's Business Systems January 2006 - September 2008
Skills
Business Development, Selling, Sales Operations, Account Management, Strategy, Competitive Analysis, Sales, Contract Negotiation, Leadership, Cold Calling, Management, Direct Sales, Sales Management, Enterprise Software, Strategic Partnerships, Customer Service, Salesforce.com, Solution Selling, Lead Generation, Negotiation, Return on Investment, Business Process..., P&L Management, Executive Management, Channel, Sales Process, CRM, Pipeline Management, Start-ups, Sales Presentations, Networking, B2B, New Business Development, Pricing, Outsourcing, Process Improvement, SaaS, Forecasting, Marketing, Business Strategy, International Sales, Key Account Management, Entrepreneurship, Professional Services, Customer Retention, Business Planning, Marketing Strategy, Strategic Planning, Team Building, Consulting
Education
University of Central Florida - College of Business Administration 1997 — 2000
Bachelor of Science, Business Administration
Florida Culinary Institute 2001 — 2001
Culinary Arts
American Express January 2015 - Present
Skills
Recruiting, Technical Recruiting, Talent Acquisition, Executive Search, SDLC, Agile Methodologies, Leadership
Education
University of California, Santa Barbara 1990 — 1994
Bachelor's degree, Law & Society
American Express June 1993 - Present
American Express 2004 - Present
American Express 2001 - 2004
American Express 1996 - 2001
American Express 1993 - 1996
Self Employed 1990 - 1993
Bedford Associates 1985 - 1990
Deloitte, Haskins & Sells 1984 - 1985
Delta Air Lines 1979 - 1984
St. Vincent Ferrer School 1977 - 1979
Skills
Process Improvement, B2B, Vendor Management, Strategy, Contract Negotiation, Management, Project Management, Portfolio Management, Team Management, Financial Services, Sales, Customer Retention, CRM, Salesforce.com, Strategic Partnerships, Relationship Management
Education
University of Cincinnati 1973 — 1977
Bachelor of Science, Education
American Express April 2015 - Present
American Express April 2011 - March 2015
Netfirms November 2009 - May 2011
Research Now August 2007 - November 2009
New Home Buyers Network April 2004 - July 2007
TY Solutions 2003 - 2004
IP Marketing 2001 - 2003
Cycore 2000 - 2002
Autodesk 2000 - 2001
Skills
Social Media Marketing, Project Management, SEM, Market Research, Affiliate Marketing, Digital Marketing, Marketing Strategy, Online Marketing, Email Marketing, Product Management, SEO, Marketing, Marketing Management, PPC, Strategy, Business Development, Media Buying, Entrepreneurship
Education
University of Cambridge
MA
American Express Global Business Travel January 2015 - Present
Travelinks by American Express May 2012 - January 2015
AAA- Corporate Travel October 2010 - May 2012
LPK 2007 - 2009
American Express March 1990 - January 2003
Education
University of Cincinnati 1983 — 1985
Secondary Education
Social Security Administration September 2014 - Present
CIty Furniture June 2013 - September 2014
Notehall.com September 2011 - December 2011
Aeropostale April 2009 - June 2009
American Express July 2008 - August 2008
Holland America Line October 2007 - May 2008
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Research, Photoshop, Social Media, Teamwork, Public Speaking, English
Education
University of Central Florida 2009 — 2013
Bachelor's degree, Psychology
Destination MCO Transportation & Logistics Management January 2009 - Present
American Express July 2007 - May 2008
Skills
Economics, Strategic Planning, Public Speaking, Business Development, Contract Negotiation, Public Relations, Management, Customer Service, Account Management, Marketing Strategy, Project Management, Coaching, New Business Development, Strategy, Project Planning, Operations Management, Negotiation, Logistics, Entrepreneurship, Team Building, Leadership, Hospitality, Transportation, Sales, Training, Event Planning, Sales Management, Event Management, Customer Satisfaction, Start-ups, Budgets, Business Planning
Education
University of Central Florida 2006 — 2007
B.S.B.A., International Economics
Valencia College 2004 — 2006
A.A., Business Administration
QuantumClean September 2013 - Present
Robyn Rosenboom Productions September 2005 - Present
American Express October 2010 - May 2013
USAA February 2009 - May 2010
Wells Fargo March 2005 - September 2008
Wells Fargo July 2003 - March 2005
Life Skills July 2001 - December 2002
CBS News Channel 5-KGWN January 2000 - July 2001
Skills
Training, Employee Training, Leadership, Instructional Design, E-Learning, Coaching, Instructor-led Training, Employee Engagement, Training Facilitation, Project Management, Videography, Blended Learning, Photography, Training Delivery, Adult Learning Theory, Needs Analysis, Program Management, Video Production, Human Resources, Situational Leadership, Learning Management, Video Editing, Captivate, Team Building, Curriculum Design, Experiential Learning, Virtual Training, True Colors, Multimedia, Cross Cultural..., eLearning, Adobe Premiere Pro CS6, Adobe Captivate CS6
Education
Central Missouri State University 1995 — 1998
Bachelor's degree, Mass Communication/Media Studies
Parkway South High School 1991 — 1994
Barrett-Jackson Auction Company November 2014 - Present
Barrett-Jackson Auction Company 2014 - Present
American Express November 2010 - November 2014
US Airways August 2006 - November 2010
Surrey Bank & Trust June 2000 - January 2005
Skills
Customer Experience, Customer Service, Call Centers, Credit Cards, Banking, Team Building, Account Management, Call Center, Management, Customer Satisfaction, Team Leadership, Payments, Leadership, Operations Management, Lotus Notes, Training, Forecasting, Teamwork, Marketing, Social Media Marketing, Project Management, Marketing Management, Administrative..., Public Relations, Event Planning, Event Management, Vendor Management, Vendor Relationship..., Vendor Relations, Sponsorship Sales, Sponsorship Relations, Appointment Scheduling, Meeting Scheduling, Organization Skills, Scheduling, Personal Administration, Email
Education
University of Canterbury 2007 — 2011
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General
North Surry High 1996 — 2000
Basic studies
Cruise Planners / American Express Travel September 2012 - Present
San Diego State University July 2012 - September 2012
American Express June 2006 - September 2010
American Express November 1992 - June 2006
Lifeco Travel Management 1988 - 1992
QSA Computers 1986 - 1988
Frontier Airlines 1979 - 1986
Skills
B2B, New Business Development, Leadership, Travel Management, Strategic Planning, Selling, Training, Project Management, Expense Management, Building Relationships, Business Development, P&L Management, Customer Satisfaction, Management, Global Management, Workshop Facilitation, Sales, Business Travel, Sales Management, Account Management, Partner Relationship..., Risk Management, Conversational Spanish..., Team Leadership, Strategic Partnerships, Credit Cards, Team Building, Relationship Management, Partner Management, Travel Planning, Negotiation, Customer Retention, Coaching, Sales Process, Marketing Strategy, Contract Negotiation, Tourism, Travel Arrangements, Travel, Meeting Planning, River Cruises, Group Cruises, Family Reunions, Incentive Travel, Adventure Travel, Leisure Travel, destination weddings, Cruises, Accredited Cruise..., Online Travel
Education
University of Phoenix 1998 — 2002
MBA, Global Management
Expanish
Certificate, Spanish Language and Literature
San Diego State University-American Language Institute
Teacher Training Certification, TESL/TEFL
UCSD
Certificate, Spanish Language and Literature
Universtity of Phoenix
Bachelor of Science, Business Administration
American Express January 2015 - Present
Monster Media January 2014 - January 2015
Lightmaker October 2013 - December 2013
StackFrame, LLC March 2013 - October 2013
SAIC December 2010 - March 2013
Skills
Software Development, Software Engineering, Java, Python, Perl, Linux, C++, C, Object Oriented Design, Software Design, System Architecture, Programming, Matlab, Subversion, JavaScript, Eclipse, C#, Systems Engineering, ASP.NET MVC, jQuery, Knockout.js, ASP.NET AJAX, Unix, Algorithms, Agile Methodologies, Embedded Systems, Embedded Software, Testing, jQuery UI, Microsoft SQL Server, MySQL, Ubuntu, Visual Studio, XML, Bash
Education
University of Central Florida 2007 — 2012
Bachelor of Science (BS), Computer Engineering
The Juilliard School May 2014 - Present
Level Talent Group 2011 - Present
American Express August 2013 - April 2014
Universal Orlando February 2013 - August 2013
Valencia College May 2012 - August 2013
Valencia College August 2007 - August 2013
Valencia College October 2006 - August 2013
American Dream Construction May 2008 - February 2013
Exotic Auto LLC May 2007 - October 2009
Department of Homeland Security December 2002 - March 2007
Skills
Leadership, Public Speaking, PowerPoint, Project Management, Higher Education, Entrepreneurship, Microsoft Office, Microsoft Excel, Management, Training, Proposal Writing, Data Analysis, Team Building, Event Management, Budgets, Customer Service, Research, Social Media, Quality Control, Teaching, Strategic Planning, Public Relations, Social Media Marketing, Event Planning, Team Leadership, Marketing, Process Improvement, Acting, Microsoft Word, Time Management, Social Networking, Strategy, Market Research, Teamwork, Editing, Leadership Development, Nonprofits, Productivity Improvement, Quality Inspection, Risk & Decision Analysis, Financial & Statistical..., Training and Supervision, Negotiation &..., Creative Writing, Communication
Education
University of Central Florida 2011 — 2012
Masters of Science, Industrial Engineering, 3.875
University of Central Florida 2006 — 2007
Bachelor of Science, Business Administration; Management, 4.0
American Express January 2010 - Present
American Express December 2007 - December 2009
American Express Corporation January 2005 - December 2007
American Express December 2000 - December 2004
Xerox July 1997 - December 2000
Skills
Strategic Leadership, New Business and New..., Business Change..., Product Development, Strategic Planning, Key Account Management, Cross-functional Team..., Business Process..., Consultative Selling, Solution Selling, B2B, Credit Cards, Sales Management, Customer Acquisition, Relationship Development, Salesforce.com, Lead Generation, Direct Sales, Payments, Thought Leadership, Cold Calling, Business Planning, Team Leadership, Operational Efficiency, Sales Operations, Forecasting, Strategic Partnerships, Account Management, Financial Services, New Business Development, Sales, Coaching, Strategy, Change Management, CRM, Management, Sales Process, Selling, Training, Customer Retention, Business Development, Competitive Analysis, Contract Negotiation, Leadership
Education
University of Cincinnati 1991 — 1996
Bachelors of Science
University of Notre Dame - Mendoza College of Business 2012 — 2013
Executive Management
SunTrust Bank July 2014 - Present
American Express July 2011 - July 2014
Excel Recruiting, Inc.™ November 2009 - June 2011
ADP December 2003 - November 2009
Boise Office Solutions 2002 - 2003
TEKsystems 1998 - 2003
Skills
Technical Recruiting, Vendor Management, Testing, System Administration, Software Development, Selling, Salesforce.com, Sales Process, Recruiting, Program Management, Process Improvement, New Business Development, Leadership, Employee Relations, Databases, Account Management, Advertising, Applicant Tracking..., Business Analysis, Business Development, CRM, Cold Calling, Project Management
Education
University of Central Florida 1993 — 1998
BA, Business
Lake Howell
American Express April 2013 - Present
American Express Business Travel November 2007 - March 2013
Worldwide Equipment, Inc May 2006 - November 2007
Keyence Corporation June 2004 - April 2006
AKKO Fastener, Inc April 2003 - May 2004
Panasonic September 2000 - September 2001
Skills
Consultative Selling, Sales Presentations, Salesforce.com, Change Management, Organizing, Customer Relations, Problem Solving, Team Leadership, Marketing, Selling, Lead Generation, Customer Service, Sales Operations, Sales, CRM, Account Management, New Business Development, B2B, Direct Sales, Solution Selling, Management, Business Development, Sales Process, Sales Management, Marketing Strategy, Negotiation, Strategic Partnerships, Cold Calling, SaaS, Team Building, Customer Satisfaction, Key Account Management, Contract Negotiation, Training, Business Strategy, Forecasting, Customer Retention, Competitive Analysis, Relationship Management, Pricing, Customer Acquisition, Strategy, Travel Technology, Business Planning, Product Management
Education
University of Cincinnati
Bachelors Degree, Marketing and Management
The F.B. Heron Foundation 2012 - Present
University of Chicago 2009 - 2012
American Express 2001 - 2009
Mitchell Madison Group 1997 - 2001
Skills
Business Strategy, Financial Analysis, Financial Modeling, Management Consulting, Strategic Planning, Risk Management, Process Improvement, Budgeting, Analysis, Non-profits, Planning, Business Planning, Research, Financial Management, Strategy Development, Problem Solving, Economics, Competitive Analysis, Business Analysis, Forecasting, Excel, New Business Development, Contract Negotiation, Negotiation, Start-ups, Strategy, Budgets, Venture Capital, Mergers & Acquisitions, Corporate Development, Training, Business Development, Analytics, Finance, Corporate Finance, Entrepreneurship, Executive Management, Business Process..., Strategic Financial..., Nonprofits
Education
University of Cambridge 1996 — 1997
Master of Engineering (M.Eng.), Mech. Eng. & Economics
University of Cambridge 1993 — 1996
Bachelor of Arts (B.A.), Mech. Eng. & Economics
Royal Belfast Academical Institution 1986 — 1993
MSC Cruises April 2015 - Present
Atlantic Pacific Management August 2013 - April 2015
Diana Food Group April 2013 - May 2013
Comcast January 2013 - March 2013
Lanier & Company August 2009 - October 2012
Catholic Volunteers in Florida October 2010 - March 2012
American Express June 2006 - July 2006
Skills
QuickBooks, Microsoft Office, Spanish-speaking, Lacerte, Creative Solutions..., Peachtree, OneSite, Skyline, Account Reconciliation, Financial Statements, Invoicing, Microsoft Word, Auditing
Education
University of Central Florida - College of Business Administration 2007 — 2012
Bachelor of Science (B.S.), Accounting
Prometheus Laboratories Inc., A Nestlé Health Science Company October 2014 - Present
Prometheus May 2012 - October 2014
Prometheus December 2009 - May 2012
Encore Capital Group March 2009 - December 2009
HSBC Auto Finance November 2007 - October 2008
American Express April 2006 - July 2007
ZS Associates May 2004 - March 2006
IT Links August 2003 - February 2004
Skills
Data Analysis, Cross-functional Team..., Strategy, Segmentation, Project Management, Change Management, Risk Management, Access, Databases, SQL, SAS, Microsoft SQL Server, Marketing, Analytics, Pharmaceutical Industry, Business Intelligence, Forecasting, Product Management, Sales, CRM
Education
Visvesvaraya Technological University 1999 — 2003
BE
University of California, San Diego
BMO - Harris Bank NA January 2010 - Present
Citicorp Diners Club May 2005 - December 2009
Bank of Montreal July 2001 - April 2005
American Express January 1987 - June 2001
Skills
Payments, Business Strategy, Vendor Management, Product Management
Education
University of Cincinnati
Accounting
University of Phoenix
Bachelor of Science (BS), Business Management
University of San Diego
Leadership Development Program
Fullscreen, Inc April 2013 - Present
American Express July 2008 - April 2013
One Eighteen Advertising September 2007 - July 2008
Tag Digitial Media March 2004 - September 2007
Gateway Partners, Inc. September 2002 - March 2004
Skills
Analytics, Advertising, Research, Social Media, Product Marketing, Product Development, User Experience, Marketing Strategy, Strategy Development, Online Advertising, Social Media Marketing, Strategy, SEO, Marketing, Start-ups, Strategic Partnerships, Product Management, Market Research, Competitive Analysis, E-commerce, Mobile Devices, Business Development, Monetization, Management, Mobile Marketing, Digital Strategy, Digital Marketing, Mobile Applications, Online Marketing, Fantasy Football
Education
University of California, San Diego 1999 — 2004
B.S., Management Science
Mike Albert Fleet Solutions September 2014 - Present
Carlson Wagonlit Travel September 2013 - July 2014
American Express July 2008 - July 2011
American Express February 2003 - June 2008
American Express January 2000 - January 2003
American Express June 1996 - December 1999
Skills
Account Management, Sales Management, Travel Management, Corporate Card, Sales, Relationship Management, New Business Development, CRM, Credit Cards, Leadership, SaaS, Management, Expense Management, Customer Retention, Payments, Strategic Partnerships, Call Centers, B2B, Financial Services, Program Management, Business Development, Customer Satisfaction, Customer Acquisition, Portfolio Management, Sales Process, Outsourcing, Vendor Management, Product Management, Merchant Services, Mobile Payments, Strategy, Salesforce.com, Business Strategy, Electronic Payments, International Sales, Competitive Analysis, Loyalty Programs, Customer Experience, Cross-functional Team..., Business Travel, Analytics, P&L Management, Payment Card Processing, Cards, E-commerce, Selling, Debit Cards, Loyalty Marketing, Payment Systems, Segmentation
Education
University of Cincinnati
BS, Marketing
American Express September 2015 - Present
Office Depot BSD December 2011 - September 2015
Resnick Supermarket Equipment July 2008 - November 2011
Microsoft MCP (Mibar.Net) June 2004 - July 2008
Gateway Computers February 2000 - April 2004
Skills
Business Development, CRM, Sales Operations, B2B, Management, Sales, Sales Presentations, E-commerce, Program Management, Pre-sales, Coaching, Solution Selling, Salesforce.com, Sales Process, Account Management, New Business Development, Direct Sales
Education
University of Canterbury
Bachelor's degree, Marketing
TD May 2015 - Present
TD September 2013 - May 2015
PwC January 2013 - March 2013
York University September 2012 - December 2012
American Express March 2012 - September 2012
RBC June 2011 - December 2011
Skills
Financial Analysis, Credit Cards, Credit Analysis, Microsoft Office, Microsoft Excel, Microsoft Word, Technical Support, Information Technology, Sales, Customer Service, Collections, Communication, Consumer Lending, Finance, Credit, Auditing, Risk Management, Credit Risk, Financial Risk, Loans, Accounting, Customer Satisfaction, Marketing Strategy, Analysis
Education
York University 2009 — 2013
Bachelor of Business Administration, Business Administration and Management.
University of Cambridge 2007 — 2009
Advance Level, Economics and Accounting
University of Cambridge 2005 — 2007
Ordinary Levels, Mathematics, Additional Mathematics, Physics, Chemistry
Sephora October 2011 - Present
American Express January 2012 - April 2012
Boardwalk Apartments at Alafaya Trail June 2008 - August 2011
Skills
Customer Service, Problem Solving, Stress Management, Product Knowledge, Documentation Skills, Listening to customers, Phone Skills, Phone Etiquette, Multitasking Skills, Analyze Information, Quality Focus, Decision Making, Quality Assurance, Telephone Skills
Education
University of Central Florida 2007 — 2011
Bachelor of Business Administration (B.B.A.), Human Resources Management, 3.6
The BritVoice Guy September 2013 - Present
American Express 1989 - 2012
Skills
Voice Acting, Sound Editing, Business Analysis, Voice Over, Commercials, Management, Business Process..., Program Management, Change Management, Marketing, Project Management
Education
University of Cambridge 1971 — 1974
BA, Modern Languages
King's College, Taunton 1966 — 1970
GCE 'A' Levels, English Literature, French and Germain
EMC June 2009 - Present
American Express April 2005 - June 2009
IBM Global Services May 2002 - April 2005
American Express /Technology August 1989 - May 2002
Skills
Data Center, Team Management, IT Strategy, SAN, Project Management, Vendor Management, Outsourcing, PMO, Management, Project Portfolio..., ITIL, Hardware, Cross-functional Team..., IT Operations, Business Continuity, Program Management, Requirements Analysis, Storage Area Networks, Business Process..., Process Improvement, IT Management, Project Delivery, PMP, Cloud Computing, Business Analysis, Virtualization, IT Service Management, Visio, Disaster Recovery, MS Project, Data Migration, Requirements Gathering, Change Management, Business Process, Storage, Pre-sales, Service Delivery, Integration, SaaS
Education
University of California, San Diego 1977 — 1982
American Express January 1989 - Present
Education
University of Central Florida
Master's degree, Computer Science
American Graduate School of International Management
Master of Business Administration (MBA), International Business
American Express 2014 - Present
American Express OPEN 2013 - 2014
American Express 2011 - 2013
InVision Communications 2007 - 2011
DevlinHair Productions, Inc. March 2005 - August 2007
Walt Disney World July 2003 - February 2005
GMR Marketing June 2004 - January 2005
University of Central Florida August 2003 - May 2004
Skills
Government Contracting, Business, Business Development, Team Building, New Business Development, Small Business, Corporate Communications, Training, Management, Partnerships, Executive Management, Entrepreneurship, Government, Strategy, Non-profits
Education
University of Central Florida 2002 — 2004
MA, Interpersonal Communication
University of Central Florida 1999 — 2002
BA, Advertising/PR
Cognizant November 2010 - Present
American Express July 2015 - Present
AbbVie April 2014 - June 2015
Pfizer July 2013 - March 2014
Pfizer May 2009 - December 2012
Pfizer June 2010 - December 2010
Skills
Requirements Analysis, PL/SQL, Business Analysis, VB.NET, ASP.NET, ADO.NET, SQL, Microsoft SQL Server, Data Warehousing, Web Services, Software Project..., SDLC, ETL, Requirements Gathering, .NET, Agile Methodologies, Business Intelligence, Management, Analysis, Integration, PMP, Project Management
Education
University of Central Missouri 2007 — 2008
MS, Information Technology
SecTek, Inc 2010 - Present
Comcast Cable November 2008 - January 2010
Comcast Cable June 2006 - September 2008
Comcast Cable August 2003 - June 2006
American Express 1995 - 2000
American Express 1990 - 1995
American Express 1987 - 1990
Skills
Training, Leadership, Cross-functional Team..., Strategy, Change Management, Telecommunications, Human Resources, Customer Experience, Vendor Management, Customer Retention, Project Management, Management, Customer Service, Call Centers, Onboarding, Employee Training, Customer Satisfaction, Internal Communications, Strategic Planning, Time Management, Sales, Corporate Communications, Marketing Communications, Strategic Communications, Writing, Editing, Copy Editing, Marketing Strategy, Product Marketing, Publishing, Online Publishing, Business Relationship..., Resourceful..., Project Delivery, Written & Oral..., Internal & External..., Communications Planning, Crisis Communications, Policy Analysis, Policy Writing, Procedures Documentation, High level of initiative, Organizational..., Strategic Initiatives, Strategic Sales..., Leadership Initiatives, Cultural Change..., Business Process..., Marketing, Interviews
Education
University of California, Santa Barbara
BA, Sociology/Social Psychology
Homestead
First Growth Management, LLC 2004 - Present
Beachside Soccer Club 2015 - 2015
Greens Farms Academy, Ct, and Park School, Baltimore 1993 - 2004
American Express 1978 - 1988
McKinsey & Company 1976 - 1978
Citibank 1972 - 1974
Skills
FileMaker, Strategic Planning, Entrepreneurship, Databases, Relational Databases, Data Modeling, Teaching, Public Speaking, Change Management, Database Design, Filemaker Pro..., Fundraising, Strategy, Financial Analysis, Microsoft Office, Management, Social Media, Nonprofits, Coaching, Database Application..., Web Site/Business Data..., Data Modelling
Education
University of Cambridge 1969 — 1972
MA, Math, Philosophy
The University of Chicago 1974 — 1976
MBA, Finance, International Business
Yale University 1992 — 1994
History, Education
American Express January 2013 - Present
American Express October 2012 - January 2013
Coco Design Agency June 2012 - October 2012
Birdwell Agency October 2011 - June 2012
AmeriCorps October 2010 - July 2011
The Office of Federal Governmental Relations June 2009 - September 2009
Teach for America December 2007 - January 2009
Skills
Marketing Strategy, Research Project..., Public Speaking, Team Building, Budget Tracking, Community Development, Adobe Acrobat, Microsoft Office, Excel, PowerPoint, Google Analytics, B2B Marketing, Budgets, Project Management, Microsoft Excel, Public Relations, Advertising, Marketing, Social Media, Strategy, Management, Leadership
Education
University of California, Santa Barbara 2005 — 2009
BA, Psychology, Sociology
American Graduate School of International Relations and Diplomacy 2009 — 2010
Graduate Certificate, International Relations
Carmel High School 2001 — 2005
High School Diploma
American Express February 2015 - Present
Lockheed Martin August 2014 - January 2015
Global Liaison Consulting May 2008 - August 2014
Siemens 2014 - 2014
Skills
Management, Strategic Planning, Contract Negotiation, Project Planning, Program Management, Project Management, Business Strategy, New Business Development, Negotiation, Engineering, Analysis, Six Sigma, Procurement, Leadership, Customer Service, Sales Management, Microsoft Excel, Business Planning
Education
University of Central Florida 2011 — 2014
Bachelor of Science Industrial Engineering, Industrial Engineering
American Express November 2014 - Present
American Express December 2011 - November 2014
American Express August 2008 - November 2011
American Express June 2005 - July 2008
Skills
Analytics, Credit Cards, Credit Risk, Financial Modeling, Financial Risk, Financial Services, Portfolio Management, Risk Management, SAS, SAS programming, Credit, Predictive Modeling, Credit Analysis, Economics, Customer Analysis, Marketing Analytics, Payments, Risk Analytics, Segmentation
Education
University of California, Santa Cruz 2001 — 2005
Ph.D., International Economics
Harding Loevner 2003 - Present
EFG Asset Management 2001 - 2002
Barclays Global Investors 1997 - 2001
John Parsons & Associates 1989 - 1997
KPMG 1988 - 1989
Kepner-Tregoe 1985 - 1988
Armco 1981 - 1985
American Express 1977 - 1981
Education
University of Cambridge 1972 — 1975
BA & MA, Mechanical Sciences (Engineering)
Bradfield College 1967 — 1971
American Express June 2012 - Present
Lockheed Martin January 2010 - June 2012
Lockheed Martin April 2009 - December 2009
Skills
Fluent in English and..., Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Outlook, QuickBooks, SAP, Financial Reporting, Financial Analysis, Government Contracting, International Relations, Access, Budgets, Data Analysis, PeopleSoft, Analysis, Process Improvement, Credit Cards, Management, Leadership
Education
University of Central Florida 2005 — 2009
Bachelor of Science Degree in Business Administration (BSBA), Major in Finance
American Express April 2013 - Present
Lifestyle Marketing Group January 2013 - Present
Lauriol Plaza March 2012 - October 2012
Professionals in the City September 2011 - August 2012
Citi October 2011 - April 2012
University of Central Florida March 2011 - August 2011
Global Brigades, Inc. December 2010 - December 2010
ClubCorp June 2009 - December 2010
Andover Elementary School August 2009 - December 2009
Junior Achievement of South Florida August 2009 - December 2009
Skills
Mobile Marketing, Marketing, Event Marketing Strategy, Event Management, Sales, Customer Service, Social Media, Brand Management, Project Management, Management, Fundraising, Event Planning, Leadership, Entrepreneurship
Education
University of Central Florida 2006 — 2010
Business Management, Entrepreneurial and Small Business Operations
Starwood Hotels & Resorts Worldwide, Inc. 2014 - 2014
Universal Technical Institute July 2008 - July 2013
University of Central Florida January 2013 - May 2013
Michigan Street Pumps and Motors January 2007 - July 2008
Outdoor Images of Central Florida December 2005 - January 2007
Broward College May 2003 - May 2005
American Express July 1998 - March 2001
Skills
Student Financial Aid, Enrollment Management, Higher Education, Student Affairs, Campus, Microsoft Excel, Customer Service, Public Speaking, Microsoft Office, PowerPoint, Budgets, Strategic Planning, Microsoft Word, Financial Analysis, Staff Development, Accounting, Leadership, Organizational..., Employee Training, Training, Time Management, Team Building, Management
Education
University of Central Florida 2011 — 2014
Bachelor's degree, Technical Education and Industry Training, 3.25
Valencia Community College 2008 — 2011
Associate of Arts (AA), Business Administration and Management, General, 3.0
Valencia Community College 2008 — 2011
Associate of Science (A.S.), Business Administration and Management, General, 3.0
Amazon August 2013 - Present
American Express February 2011 - August 2013
JP Morgan Chase March 2008 - February 2011
Radixx International May 2006 - March 2008
SAIC December 2004 - March 2006
Skills
Oracle RAC, Oracle, High Availability, Data Guard, GoldenGate, RMAN, Disaster Recovery, Data Warehousing, Performance Tuning, SQL, SQL Tuning, OLTP, AIX, Oracle Enterprise Linux, Red Hat Linux, Solaris, Unix, VMS, EMC Storage, Unix Shell Scripting, PL/SQL, Replication, Enterprise Architecture, Data Migration, Shell Scripting, Netbackup, Veritas Cluster Server, System Administration, Integration, RedHat, Perl, Data Warehouse..., OBIEE, Databases, Linux, Cluster, Database Administration, Oracle ASM, IBM AIX
Education
University of Central Florida 2002 — 2004
Bachelor's, Information Systems
Keller Williams Realty November 2014 - Present
Keller Williams Realty May 2006 - Present
Keller Williams Realty South Tampa May 2012 - August 2013
Keller Williams Realty South Tampa May 2011 - August 2013
Florida Kinship Center at USF 2009 - 2010
GetThere January 2001 - October 2003
Sabre Holdings April 1998 - December 2000
Sabre Holdings June 1996 - April 1998
Sabre Travel Network September 1987 - May 1996
American Express March 1985 - September 1987
Skills
Contract Negotiation, Short Sales, Real Estate Transactions, Foreclosures, Buyer Representation, First Time Home Buyers, Business Analysis, Listing Specialist, Luxury Properties, Waterfront Property, Consultative Selling, Relocations, Real Estate Investment, Customer Focus, Pre-Foreclosures, Distressed Properties, Move Up Buyers, Spanish, Training, Curriculum Development, Business Writing, Selling, Relocation, Residential Homes, Property, Investment Properties, Real Estate, New Home Sales, Single Family Homes, Referrals, Sellers, Marketing, REO, Townhomes, SFR
Education
University of Central Florida 1985 — 1987
AA, Communications
University of Mexico, Mexico City, Mexico 1979 — 1979
Certificate of Spanish, Spanish
Central Florida Community College 1976 — 1978
Associate of Arts, Communication
RecoveryPump September 2014 - Present
Texas Tech University June 2011 - June 2014
Rockford College January 2011 - July 2011
Houston Rockets July 2007 - September 2010
Charlotte Bobcats August 2005 - December 2006
Drury University August 1997 - August 2005
American Express August 1987 - August 1992
Skills
Athletic Training, Sports Medicine, Personal Training, Performance Enhancement, Athletics, Sports, Strength Training, Exercise Physiology, Sports Nutrition, Research, Athletic Performance, Nutrition, Fundraising, Sports Management, Biomechanics, Basketball, Public Speaking, PowerPoint, Rehabilitation, Fitness Training, Social Media, Rehabilitation..., Teaching, Event Management, Strength & Conditioning, Sports Marketing, Coaching, Fitness, Orthopedic, Healthcare, Injury Prevention, Microsoft Office, Intercollegiate..., Football, Event Planning, Operant Conditioning, Cpr Certified, Kinesiology, Customer Service, Student Affairs, Higher Education, Sports Psychology, Weight Training, Exercise Prescription, Functional Training, Soccer, Health Education, Sports Coaching, CPR Certified, Orthopedics
Education
University of Central Missouri 1992 — 1994
M.S., Exercise Science
University of Oklahoma 1983 — 1987
B.A., Business Communication
George Washington 1980 — 1983
American Express March 2009 - Present
American Express 2009 - Present
GE Capital 1999 - Present
GE Capital Services, Inc., Card Services 1999 - Present
GE 1999 - Present
GE Money January 1999 - March 2009
GE Capital Consumer Financial Services January 1999 - March 2009
Education
Xavier University 1983 — 1990
MBA, Management Information Systems
University of Cincinnati 1973 — 1977
BA, English/Pre-Law
National Strength and Conditioning Association September 2011 - Present
American Express November 2010 - August 2011
3P Health October 2007 - October 2010
Pfizer March 1998 - September 2007
Skills
Entrepreneur, Consultancy, New Business Development, Consultative Selling, Strength Training, Fitness Training, Account Management, Sales, Sales Management, Sales Operations, Contract Negotiation, Contract Management, Healthcare, Healthcare Industry, Healthcare Consulting, Wellness, Wellness Coaching, Biotechnology, Pharmaceutical Industry, Pharmaceutical Sales, Pharmacoeconomics, Project Management, Business Development, Business Strategy, Business Analysis, Business Intelligence, Business Process..., Entrepreneurship..., Financial Markets, Economics, Managed Care, Start-ups, Orthopedic, Team Building
Education
University of Phoenix 2004 — 2007
Master of Business Administration (MBA), 3.38
University of Central Florida 1991 — 1994
Bachelor of Science (B.S.), Kinesiology and Exercise Science
American Express August 2013 - Present
BCMS Corporate January 2010 - August 2013
Skills
Salesforce.com, Strategic Partnerships, Business Development, Event Management, Strategy, Lead Generation, Marketing Communications, Email Marketing, Marketing Strategy, Eloqua Marketing..., Reporting & Analysis, Digital Marketing, Analytics, Management, Marketing
Education
University of Central Florida - College of Business Administration 2005 — 2009
Bachelors of Science, General Business Administration
CodersTrust August 2014 - Present
Invicta Holdings May 2010 - Present
American Express May 2007 - February 2010
Lausanne Consulting June 2005 - April 2007
Neuralt September 2002 - March 2005
Intec May 2001 - July 2002
EnterNet Corporation February 1991 - April 2001
Education
University of California, San Diego 1988 — 1993
BS, Management Science
Colegio Champagnat
Liceo Naval Militar
American Express February 2015 - Present
American Express October 2007 - January 2015
Fifth Third Bank January 2007 - October 2007
Fifth Third Bank January 2006 - October 2007
Fifth Third Bank November 2004 - December 2005
Provident Bank September 1998 - September 2004
Western & Southern Life August 1994 - September 1998
Western & Southern Life March 1988 - August 1994
Swallen's June 1985 - March 1988
Skills
Payments, Sales, Product Management, Sales Management, Banking, Financial Services, Relationship Management, Portfolio Management, Risk Management, Financial Analysis
Education
University of Cincinnati
Bachelor of Science in Business Administration, Accounting
Renew Financial August 2015 - Present
SolarCity February 2014 - August 2015
Style Media Group August 2013 - February 2014
ZOOM Newspaper November 2012 - July 2013
CSRHA - California State Rural Health Association 2011 - 2013
Elavon Global Payment Solutions 2008 - 2010
American Express 2002 - 2008
Bank of America 1997 - 2002
Skills
Sales, Marketing Strategy, Negotiations, Financial Services, Credit Cards, Merchant Services, Business Development, Account Management, New Business Development, Customer Acquisition, Salesforce.com, Strategic Planning, Leadership, Advertising Sales, Selling, Online Marketing, CRM, Negotiation, Management, Marketing
Education
California State University-Sacramento
BA, Environmental Science; Law & Society
UCSB
Law & Society
Deem, Inc. October 2013 - Present
Deem Inc. October 2011 - October 2013
Rearden Commerce September 2008 - October 2011
Rearden Commerce 2005 - 2008
Asian American Recovery Services, Inc. 2003 - 2005
American Express 1998 - 2002
United Airlines 1995 - 1996
Skills
SaaS, E-commerce, Product Management, Agile Methodologies, Enterprise Software, Start-ups, Strategic Partnerships, Analytics, Product Marketing, User Experience, Mobile Applications, Cross-functional Team..., Online Travel, Account Management, Product Development, Integration, Entrepreneurship, Project Management, CRM, Management, SDLC, Leadership, Strategy, Full SDLC, Go-to-market Strategy, Creative Strategy
Education
University of California, San Diego 1991 — 1993
Bachelor of Arts (B.A.), Philosophy
American Express May 2010 - Present
EveryScape June 2008 - April 2010
Cornish and Carey Commercial July 2006 - June 2008
Equity Office Properties September 2004 - June 2006
Thomas Weisel Partners August 2002 - August 2004
Skills
Marketing, New Business Development, Sales, Sales Operations, Strategy, Strategic Partnerships, Business Development, Salesforce.com, B2B, Business Strategy, Leadership
Education
UC Santa Barbara 1997 — 2001
Bachelor's degree, Psychology
University of California, Santa Barbara 1997 — 2001
Psychology, Psychology
American Express September 2011 - Present
American Express Bank July 2010 - September 2011
American Express Bank January 2006 - July 2010
American Express Bank January 2004 - January 2006
American Express Bank January 2003 - January 2004
American Express Bank January 1998 - January 2003
American Express Bank January 1997 - January 1998
PCS Health Systems January 1996 - January 1997
Walsh America January 1993 - January 1996
Skills
MIS, Business Intelligence, Process Improvement, Data Warehousing, Analytics
Education
University of Central Missouri 1990 — 1992
BBA, Computer Information Systems
University of Missouri-Kansas City 1985 — 1987
Bachelor of Business Administration, Computer Information Systems
American Express January 2015 - Present
Sprint February 2011 - April 2014
Hilton Grand Vacations June 2009 - January 2011
Skills
Call Centers, Customer Service, Microsoft Office, Sales, Time Management
Education
University of Central Florida 2013 — 2016
Bachelor's degree, Interpersonal/Organizational Communication
The College Board July 2012 - March 2013
American Express January 2008 - July 2012
American Express August 2000 - December 2008
IU Bitnet February 2000 - February 2001
Cap Gemini 1998 - 2000
Skills
Product Management, Analytics, Payments, Cross-functional Team..., Strategic Partnerships, Strategy, Business Analysis, Leadership, Project Management, CRM, Enterprise Software, Program Management
Education
University of Cincinnati 1992 — 1998
Bachelor of Science (B.S.), Computer Science
EMS Management & Consultants, Inc. August 2015 - Present
BCI General Construction LLC September 2014 - June 2015
UnitedHeath Group September 2010 - June 2014
United Health Group March 2005 - June 2014
UnitedHeath Group March 2005 - September 2010
Wake Forest Baptist Behavorial Health April 2002 - February 2005
American Express March 1983 - March 2002
Oak Industries (ON-TV) Channel 51 May 1981 - February 1983
JC Penney May 1980 - February 1982
JC Penney February 1976 - May 1980
Skills
Relationship Management, Customer Service, Program Management, Team Building, Performance Management, Workforce Management, Operations Management, Outsourcing, Talent Management, Process Engineering, Process Improvement, Employee Engagement, Employee Satisfaction..., Green Belt, Database Administration, Management, Vendor Management, Strategic Planning, Training, SDLC, Team Leadership, Leadership, CRM, Analysis, Coaching, Data Analysis, Quality Assurance, Business Analysis, Risk Management, Visio, Project Portfolio..., Call Centers, Business Process..., Cross-functional Team..., Change Management, Project Management, Microsoft Office, Customer Experience, Microsoft Excel, Customer Satisfaction, Customer Retention, Team Management, Outlook, Credit Cards, Microsoft Word, Six Sigma, Business Process, PowerPoint, Time Management
Education
The University of Charleston 1975 — 1979
Incomplete, Business Administration and Management, General
Foodee July 2014 - Present
1-800-GOT-JUNK? December 2004 - Present
You Move Me April 2013 - Present
WOW 1 DAY! Painting April 2011 - Present
Make Anything Work Holdings Inc March 2007 - Present
Make My Marketing Work March 2007 - Present
1-800-GOT-JUNK? October 2002 - February 2006
American Express October 2000 - February 2002
Skills
Franchising, Consumer Services, Start-ups, Entrepreneur, Strategic Planning, International Business, Entrepreneurship, Strategy Development, Business Strategy, Leadership Development, Business Planning, Management Consulting, Public Speaking, Team Building, Customer Relations, Business Management, Team Management, Brand Development, Marketing Strategy, Keynote Speaking, Business Design, Energizer, Management, Leadership, Customer Service, Small Business, Training, Strategy, Program Management, Retail
Education
University of Central Lancashire
BA, Marketing
American Greetings April 2013 - Present
American Greetings June 2011 - March 2013
American Greetings February 2011 - May 2011
American Greetings October 2008 - February 2011
Artful Home (The Guild, Inc.) March 2006 - October 2008
American Express 2004 - 2006
CheapTickets / Cendant (now Expedia) 2000 - 2004
Matrix Essentials (now L'Oreal) 1999 - 2000
AT-A-GLANCE (now Mead) 1998 - 1999
SmileyHanchulak Marketing Communications 1996 - 1997
Skills
Direct Mail, Marketing Research, Online Marketing, Email Marketing, User Experience, Strategy, Competitive Analysis, Analytics, Online Advertising, Advertising, Multi-channel Marketing, Creative Direction, Product Development, E-commerce, SEO, SEM, Customer Acquisition, Marketing Strategy, Marketing, Customer Experience..., Direct Marketing, Integrated Marketing, Brand Management, Public Relations, Marketing Communications, Social Media Marketing, PPC, Brand Development, Web Marketing, Facebook, Social Media, Product Marketing, Affiliate Marketing, Blogging, Digital Marketing, Web Analytics, Interactive Marketing, Leadership, Mobile Marketing, Digital Strategy, Google Analytics, Market Planning, Customer Insight, Management, Cross-functional Team...
Education
University of Cincinnati 1997 — 1998
MBA
Wittenberg University 1990 — 1994
BA
American Express March 2015 - Present
Pancakes and Whiskey July 2015 - Present
CMJ Music Marathon 2015 October 2015 - October 2015
Central Park SummerStage 2015 July 2015 - October 2015
TASTE Williamsburg Greenpoint September 2015 - September 2015
Billboard Hot 100 Festival August 2015 - August 2015
Celebrate Brooklyn! Festival July 2015 - August 2015
JBL Live July 2015 - August 2015
CBS Radio July 2015 - July 2015
FDRMX September 2014 - February 2015
Skills
Social Media, Editorial, Blogging, Editing, Journalism, Copywriting, Web Content, Content Strategy, Writing, Copy Editing, Feature Articles, Storytelling, Music Journalism, Communication, SEO, Social Networking, Photography, AP Style, MLA Style, Interviews, Celebrity Interviews, Event Coverage, Neutral Reporting, SEO Copywriting, Food Writing, Travel Writing, Team Building, Recruiting, Social Analytics, Compliance Reporting, Online Community..., Asset Development, End to End Campaign..., Stakeholder Engagement, Cross Channel Marketing, Agency Relationship...
Education
University of Central Florida 2012 — 2013
Valencia Community College 2012 — 2013
Associate of Arts (AA), Journalism and Mass Communications, 3.75
American Express Corporate Services February 2007 - June 2015
American Express October 2000 - December 2005
American Express December 1992 - September 2000
Skills
Salesforce.com, Strategic Partnerships, Business Development, Strategic Planning, CRM, Management, Sales Management, Sales, Strategy, B2B, Healthcare Industry, Electronic Payments, Leadership, Business Intelligence, Training, Account Management
Education
University of Southern California - Marshall School of Business 1995 — 1997
Master of Business Administration (MBA), Business and Marketing
University of California, Santa Barbara 1989 — 1991
Bachelors, Communications
Total System Services, Inc. (TSYS) September 2013 - Present
Walt Disney World January 2012 - Present
TSYS 2013 - 2013
TSYS 2013 - 2013
Image Document Technologies July 2011 - December 2011
American Express October 2010 - July 2011
First Data International 2008 - 2010
First Data Corporation June 2004 - March 2008
Fiserv, inc January 1998 - January 2004
SunTrust BankCard January 1996 - January 1998
Skills
Business Analysis, Business Requirements, Quality Assurance, Credit Cards, VisionPLUS, Test Planning, Pega PRPC Certified..., Certified Pega Business..., Certified Scaled Agile...
Education
University of Central Florida 1993 — 1996
BS degree, Accounting
University of Central Florida - College of Business Administration 1991 — 1996
B.S., Accounting
Wells Fargo Home Mortgage November 2011 - Present
American Express November 2008 - May 2011
Wells Fargo Auto Finance July 2006 - February 2008
Skills
Customer Service, Collections, Problem Solving, Quality Assurance, Planning Budgeting &..., Microsoft Word, Microsoft Excel, Microsoft Office, PowerPoint, Loss Prevention, Windows, Automotive, Mentoring
Education
University of Central Florida 2001 — 2008
Management, Entrepreneurship/Entrepreneurial Studies, Bachelors of Science in Management/Entrepreneurship Studies
Kochava October 2014 - Present
Airpush, Inc. June 2013 - August 2014
Sigma Nu Fraternity, Inc. 2010 - 2014
StrikeAd December 2012 - June 2013
StrikeAd January 2012 - December 2012
inertubetv.com June 2011 - January 2012
American Express July 2008 - January 2012
Euler Hermes ACI November 2006 - July 2008
The Secession Artist Group 2005 - 2008
Davol, Inc. April 2005 - September 2006
Skills
Financial Management, Business Intelligence, New Business Development, Business Process..., Salesforce.com, Direct Sales, Consultative Selling, Internet Marketing, Change Management, Lead Generation, Mobile Internet, Product Knowledge, Team Leadership, Social Media, Negotiation, Non-profits, Social Networking, Purchasing, Problem Solving, Public Speaking, Telecommunications, Training & Development, Proposal Writing, B2B, Music, Advertising, Online Marketing, Media & Entertainment, Credit Cards, Team Building, Mobile, Mobile Marketing, Mobile Devices, Mobile Solutions, Mobile Technology, Advertising Sales, Mobile Advertising, Online Advertising, Mobile Applications, YouTube, New Media, Brand Equity, Entertainment, Strategic Partnerships, Digital Media, Strategic Consulting, Entrepreneur, Entrepreneurship, Emerging Technologies, Sales Process
Education
University of California, Santa Barbara 1994 — 1998
BA, Physical Geography
De La Salle High School Concord, CA 1990 — 1993
College Preparatory, NCS Champs
Roku July 2012 - Present
American Express November 2011 - June 2012
Hewlett-Packard May 2011 - November 2011
Nokia June 2008 - May 2011
deCarta December 2007 - March 2008
KnoahSoft May 2007 - December 2007
wAppearances January 2000 - May 2007
BeVocal 2006 - 2007
Thelen Reid 2006 - 2006
Hewlett-Packard 2000 - 2003
Skills
Mobile, Software Development, Mobile Applications, Android, Java, Architecture, C++, JavaScript, Mobile Devices, Software Design, .NET, Embedded Systems, Web Development, Enterprise Software, Java Enterprise Edition, User Interface Design, Distributed Systems, Web Applications, Software Engineering, Embedded Software, Strategy, Scrum, Agile Methodologies
Education
University of California, Santa Barbara 1983 — 1989
MS, Electrical and Computer Engineering
Concur September 2015 - Present
American Express January 2005 - September 2015
New Horizons August 1998 - January 2005
Skills
Sales Management, Electronic Payments, Accounts Payable, Credit Cards, Global Delivery, Microsoft Technologies, New Business Development, Novell, B2B, Leadership, Sales, Cold Calling, CRM, Salesforce.com, Business Development, Sales Process
Education
University of Cincinnati 1989 — 1994
Bachelor of Science, DAAP
American Express December 1999 - Present
Vanguard Packaging Co. June 1987 - November 1999
KJAZ Radio September 1986 - May 1987
Skills
Credit Cards, Strategic Partnerships, Electronic Payments, Customer Acquisition, Payments, Relationship Management, Payment Card Processing, Loyalty Marketing, Salesforce.com, Mobile Payments, Merchant Services, Loyalty Programs, Strategy, Financial Services, B2B, Management, Payment Systems
Education
University of California, Santa Barbara
BA, Music
American Express August 2011 - Present
Bunch & Associates October 2009 - July 2011
IBM October 2007 - July 2009
Auction Management Solutions, Inc. September 2004 - October 2007
Skills
Linux, Cisco Technologies
Education
Hillsborough Community College 2004 — 2005
Cisco Network Academy
University of Central Florida 1998 — 2003
BSEE, electricial engineering
Berkshire Hathaway HomeServices Georgia Properties June 2014 - Present
Cisco Systems July 2012 - May 2014
Cisco April 2010 - July 2012
Women's Recovery Association April 2007 - August 2011
Cisco October 2008 - March 2010
Hewlett-Packard - Digital TV Solutions August 2004 - September 2008
Hewlett-Packard September 2004 - January 2007
American Express 2003 - 2003
Gap Inc. - International 2000 - 2002
Gap Inc. - Gap Kids and Banana Republic March 1992 - May 1999
Skills
Supply Planning, Program Management, Flexibility, Process Improvement, Green Belt, Six Sigma, APICS, Acquisition Integration, Supply Chain Management, Supply Chain, Strategic Planning, Planning, Change Management, PowerPoint, Public Speaking, Inventory Management, Retail, Cross-functional Team..., Operations Management, Demand Planning, Business Strategy, Continuous Improvement, Team Building, Negotiation, Process Development, Mentoring, Logistics, Manufacturing, Problem Solving, PMO, Project Planning, Supply Management, Business Planning
Education
Vanderbilt University - Owen Graduate School of Management 2002 — 2004
MBA, Operations, Marketing, International Management
UC San Diego 1994 — 1998
BA, Economics, Law & Society, Sociology
Google May 2015 - Present
Google August 2014 - May 2015
American Express January 2013 - August 2014
American Express December 2012 - January 2013
American Express May 2011 - December 2012
Skills
Strategic Planning, Due Diligence, Business Strategy, Payments, Management Consulting, Strategic Partnerships, Business Analysis, Business Development, Financial Services, Financial Modeling, Financial Analysis, Stakeholder Management, Mobile Payments, Portfolio Management, Credit Cards, Change Management, Valuation, Corporate Finance, Banking, Analytics, Start-ups, Strategy, Analysis
Education
University of Cambridge 2009 — 2010
MPhil, Innovation and Strategy
University of Cambridge 2007 — 2009
BA, English
Cass Business School, London City University 2004 — 2007
BSc Business Studies, Finance, General
Beam Business Consulting May 2007 - Present
American Express December 2007 - March 2009
Oracle Corporation March 2006 - May 2008
Cap Gemini Ernst & Young February 1999 - February 2006
H. J. Heinz Company 1993 - 1999
Skills
Oracle E-Business Suite, Oracle Applications, Oracle, Financials, Business Process, PMP, Order Management, Process Improvement, ERP, Procure-to-Pay, PeopleSoft, Project Management, Oracle Financials, Certified Project..., SAP, Hyperion Enterprise, Consulting, Integration, Hyperion, Order to Cash, Business Analysis, Management, SDLC, Business Intelligence, Chartered Accountant, Procure to Pay, Oracle Fusion Financials
Education
University of Dayton 1992 — 1993
MBA, Information Systems
University of Cincinnati 1988 — 1992
Bachelor of Science, Accounting
University of Cincinnati College of Business 1988 — 1992
BBA, Accounting
Dayton Christian High School 1984 — 1988
American Express January 2013 - Present
Skills
Account Management, Customer Relations, Strategic Planning, Public Speaking, Competitive Analysis, Data Analysis, Consultative Selling, Client Services, Client Development, Cross-functional Team..., Process Improvement, Strategy, Business Strategy, Marketing, Management, Consulting, Leadership, Analytics, Marketing Strategy
Education
University of Michigan - Stephen M. Ross School of Business 2008 — 2010
MBA
University of California, Santa Barbara 2000 — 2004
BA, Political Science
American Express November 2009 - Present
TPF Software October 2007 - November 2009
AMEX January 2006 - April 2007
Travelport 2007 - 2007
United Airlines/Covia/Galileo 1997 - 2006
United Airlines/Covia/Galileo 1997 - 2006
United Airlines/Covia/Galileo 1997 - 2006
United Airlines 1997 - 2004
Worldspan by Travelport 1995 - 1997
Skills
SOA, Mainframe, IBM Mainframe, SDLC, Requirements Analysis, DB2, Requirements Gathering, Agile Project Management, Software Project..., Agile Methodologies, Enterprise Architecture, Solution Architecture, Software Development, COBOL
Education
Central Missouri State University 1985 — 1987
BS, Computer Science
Central Missouri State University 1972 — 1977
BS, Physical Education/Mathematics
CBRE April 2015 - Present
American Express June 2013 - March 2015
Turner Construction September 2008 - June 2013
Skills
Construction, Project Management, Construction Management, Contract Management, Project Planning, Project Control, Financial Analysis, Critical Thinking, Business Process..., Cross-functional Team..., Highly detail oriented, Business Analysis, Business Development, Estimating, Lean Construction, Construction Drawings, Collaborative Problem..., Operational Excellence, Continuous Improvement, Management, Project Estimation
Education
University of California, Santa Barbara
B.A. International Studies
GMPCS December 2001 - Present
GMPCS Personal Communications Inc. 2001 - Present
American Express December 2000 - October 2001
Education
University of Central Florida 1996 — 1998
Charles Schwab January 2014 - Present
Charles Schwab December 2009 - January 2014
Charles Schwab (Employed by TEK Systems) July 2009 - December 2009
American Express July 2008 - May 2009
CSK Auto March 2006 - July 2008
CSK Auto February 2000 - March 2006
CSK Auto May 1999 - February 2000
Skills
Instructional Design, Learning Management, E-Learning, Captivate, Team Building, Training, Talent Management, ADDIE, Technical Writing, Customer Service, Coaching, Performance Management, Performance Consulting, Leadership Development, Needs Analysis, Employee Engagement, Change Management, Conflict Resolution, Retail, Project Management, Human Resources, Leadership, Employee Training, HRIS, Analysis, Management
Education
University of California, San Diego 1993 — 1996
Bachelor of Arts (BA), Communications
Moody's Analytics July 2015 - Present
Moody's Analytics April 2014 - June 2015
American Express December 2012 - April 2014
Moody's Corporation March 2008 - December 2012
Interamerican Motor Corporation 2005 - 2008
AutoAnything 2005 - 2005
Skills
Salesforce.com, Forecasting, Microsoft Excel, Business Objects, CRM, Analysis, Cross-functional Team..., Cognos, PeopleSoft Financial, PowerPoint, Business Strategy, Strategic Planning, Collaboration, Building Relationships, Teamwork, Analytics, Business Analysis, Customer Support, Business Process..., Customer Engagement, Strategy
Education
University of California, San Diego 2000 — 2004
Bachelor of Arts (B.A.), Economics
Visa February 2014 - Present
American Express July 2012 - February 2014
American Express 2011 - July 2012
American Express August 2010 - August 2011
American Express September 2009 - August 2010
American Express May 2008 - August 2008
Smith, Lange & Phillips LLP September 2002 - June 2007
Skills
CPA, Strategic Planning, Pricing, Strategy, Cross-functional Team..., Forecasting, Financial Analysis
Education
New York University - Leonard N. Stern School of Business 2007 — 2009
MBA, Finance, Marketing, Management
University of California, Santa Barbara 1998 — 2002
Bachelor's degree, Economics with an emphasis in Accounting
American Express June 2011 - Present
American Express June 2012 - January 2015
PMI Florida Suncoast Chapter 2015 - 2015
PMI Florida Suncoast Chapter 2015 - 2015
FIS August 2010 - June 2011
Fidelity National Information Services November 2008 - September 2010
Fidelity National Information Services June 2008 - October 2008
FIS Check Services, North America June 2006 - June 2008
DialAmerica Marketing 1999 - 2006
Skills
PMO, Project Management, Leadership, Strategy, Business Analysis, SDLC, Process Improvement, PMP, Resource Management, Business Process..., Software Project..., Strategic Planning, IT Management, IT Strategy, Portfolio Management, Vendor Management, Program Management, Project Portfolio..., Business Process, Financial Services, Risk Management, MS Project, Change Management, Team Building, Quality Assurance, Cross-functional Team..., Integration, MS Project Server 2010, MS SharePoint, Visio, SharePoint, Project Server, Agile Methodologies, Agile Project Management, Agile Application..., Business Transformation, IT Transformation, Organizational..., Service Delivery...
Education
University of Central Florida 1995 — 1999
BS, Political Science-Pre Law
University of Phoenix 2001 — 2003
MBA, Technology Management
Navient January 2015 - Present
Navient May 2014 - January 2015
Sallie Mae January 2012 - May 2014
Sallie Mae April 2011 - January 2012
Protiviti January 2006 - April 2011
Sallie Mae 2006 - 2010
American Express July 2004 - January 2006
Deloitte and Touche 1998 - 2004
Skills
Internal Audit, Management, Risk Assessment, Sarbanes-Oxley Act, Internal Controls, Sarbanes-Oxley, Auditing, Financial Analysis, Accounting, US GAAP, Financial Services
Education
University of California, Santa Barbara 1994 — 1998
BA, Business Economics
Colgate Palmolive September 2002 - Present
American Express May 2000 - September 2002
Education
University of California, Santa Barbara
BS, Mathematical Sciences
American Express July 2004 - April 2012
Navigant Consulting December 2003 - July 2004
KPMG July 2001 - December 2003
Andersen December 1997 - July 2001
Education
University of California, Santa Cruz 1991 — 1993
Anthropology
Ipsos March 2012 - Present
Ipsos January 2010 - March 2012
Ipsos July 2006 - August 2010
AAA Cincinnati March 2002 - April 2006
American Express 1999 - 2003
American Express Business Travel 1999 - 2002
Skills
Budget, Invoicing, Employee Relations, Human Resources, Project Planning, Contract Negotiation, Supplier Negotiation, Lease Negotiations, Project Management, Training, Program Management, Team Building, Negotiation, Customer Satisfaction, Budgets, Management, Account Management, CRM, Supplier Diversity, Corporate Social..., Vendor Management, Market Research
Education
University of Cincinnati
American Express August 2014 - Present
The Design Gym May 2012 - Present
American Express April 2012 - August 2014
Kaleidoscope April 2008 - May 2012
Pollen Design May 2007 - April 2008
RC2 2004 - 2007
Skills
Sketching, Industrial Design, Ideation, Product Design, Concept Development, Illustrator, Drawing, Trend, Packaging, Graphics, Graphic Design, Interaction Design, User-centered Design, Concept Design, Visual Communication, Illustration, Art Direction, Experience Design, Consumer Products, Research Design, Ethnography, Corporate Identity, Adobe Creative Suite, User Interface Design, Creative Direction, Visual, User Experience, Design Thinking, Design Strategy, Design Management, Rapid Prototyping, Information Design, User Experience Design, Concept Generation, Design Research
Education
University of Cincinnati 1999 — 2004
BS, Industrial Design
Citi August 2015 - Present
WWE January 2014 - July 2015
American Express October 2011 - January 2014
National Football League July 2008 - September 2011
CBS Interactive January 2007 - July 2008
Blizzard Entertainment November 2005 - March 2006
Skills
Digital Media, Digital Marketing, Digital Strategy, Product Development, Product Management
Education
University of California, Santa Barbara
BA, Political Science
trustaff September 2013 - Present
trustaff August 2006 - December 2012
Cincinnati Convertors, Inc. October 2005 - July 2006
Touchstone Investments January 2004 - September 2005
American Express April 2003 - December 2003
The David J. Joseph Co. March 1997 - November 2002
Skills
Key Account Development, Negotiation, Sales Operations, Project Management, Account Management, New Business Development, Sales, Sales Management, Logistics, Logistics Management, Operations Management, Operational Planning, Customer Acquisition, Customer Service, Customer Retention, Customer Satisfaction, Purchasing, Purchasing Negotiation, Purchase Contracts, Recruiting, Marketing, Cold Calling, Process Improvement, Leadership, Training, Permanent Placement, Management, Talent Acquisition
Education
University of Cincinnati 1989 — 1994
B.A., Political Science
Walnut Hills High School 1983 — 1989
Slalom Consulting August 2015 - Present
The Boeing Company January 2010 - April 2015
Boeing June 2008 - December 2009
Hughes Space and Communications July 1996 - July 2008
American Express June 1995 - July 1996
Skills
Aerospace, Earned Value Management, Systems Engineering, Agile Methodologies, Visio, System Design, System Architecture, Software Engineering, Software Development, Project Management, Integration, Program Management, Cross-functional Team..., Process Improvement, Disaster Recovery, CRM, CRM Integration, Microsoft CRM, Enterprise Architecture, Requirements Analysis, Enterprise Software, Software Project..., Business Analysis, SDLC, Requirements Gathering, Strategy, Leadership, SharePoint, Analysis, Testing
Education
UC Santa Barbara
Bachelor's degree, History
University of California, Santa Barbara
Master’s Degree, Comparative Religious Studies
American Express Business ConsultantCapital Access NetworkSeptember 2011 - November 2012
BellSouth & Convergys July 1996 - May 2005
Skills
Consultin with..., Analysis, GSM, IP, Credit, Management, Telecommunications, Customer Service, VoIP, Sales, Wireless, Finance, Mergers & Acquisitions
Education
University of Cincinnati 1983 — 1986
Associates, Accounting and Business/Management, 3.0
Freeman & Mills, Inc. 2003 - Present
American Express 2001 - 2003
PHB Hagler Bailly 1996 - 2000
Ernst & Young 1993 - 1996
Warner Bros. Entertainment Group of Companies 1992 - 1993
Skills
Arbitration, Litigation, Civil Litigation, GAAP, Accounting, Fraud, Mediation
Education
University of California, Santa Barbara 1990 — 1992
B.A., Business Economics
University of Massachusetts, Amherst 1988 — 1990
Amherst Elementary School
Nielsen October 2009 - December 2014
Merrill Lynch July 2008 - October 2009
Knowledge Networks (now part of GfK) April 2005 - July 2008
American Express January 2001 - March 2005
Pfizer June 1999 - August 2000
McKinsey & Company October 1996 - May 1999
Market Strategies, Inc. March 1994 - October 1996
National Analysts, Inc./NAXION August 1992 - February 1994
Skills
Segmentation, Market Research, Consumer Behaviour, Quantitative Research, Cross-functional Team..., Questionnaire Design, Business Insights, Primary Research, Customer Insight, Brand Architecture, Qualitative Research, Competitive Analysis, Advertising Research, Focus Groups, Marketing Analytics, Data Analysis
Education
University of Michigan 1989 — 1992
PhD, Social Psychology
University of Michigan 1987 — 1989
M.A., Social Psychology
University of Cincinnati 1985 — 1987
M.A., Psychology
University of Cincinnati 1981 — 1985
B.A., Psychology
American Express March 2014 - Present
JPMorgan Chase February 2005 - March 2014
Ajilon Consulting March 2003 - February 2005
Convergys January 2001 - March 2003
FedEx Services June 1999 - December 2001
nStor Corporation January 1999 - June 1999
Skills
SQL, SDLC, Unix, XML, Requirements Analysis, Software Project..., PL/SQL, Oracle, Systems Analysis, Perl, Business Analysis, Microsoft SQL Server, Software Development, Agile Methodologies, Web Services, Databases, Visio, WCF Services, Web Services API, SOA, Windows Server, Powershell, Shell Scripting, WCF, SAS, Java, Core Java, Autosys, Tomcat, Test Driven Development, Scrum, SOAP, C#, Enterprise Architecture, IIS, Unix Shell Scripting, Linux, Solution Architecture, Web Applications, ASP.NET, .NET
Education
University of Central Florida 1996 — 1999
Bachelor of Science, Computer Engineering
American Express May 2013 - Present
Education
University of Central Florida
BSIE
American Express August 2014 - Present
Citigroup May 2010 - August 2014
Skills
SAS, Predictive Modeling, Risk Management, VBA, Python, Data Mining, R, Financial Modeling
Education
University of Cincinnati 2006 — 2008
MA, Applied Economics - Data Analysis
American Express Programmer AnalystCitibankJanuary 1984 - March 1985
Education
University of Cincinnati 1978 — 1980
no, Information Processing
American Express March 2014 - Present
MGM Resorts International (Contractor) September 2012 - June 2013
Aristocrat October 2010 - September 2012
Pinnacle Entertainment July 2009 - October 2010
MGM MIRAGE May 2008 - October 2009
General Dynamics November 2002 - May 2008
Intel Corporation 2000 - 2002
American Express 1998 - 2000
Motorola 1993 - 1998
Skills
Scrum, Agile Methodologies, SQL, Requirements Analysis, Software Development, SDLC, Software Documentation, Microsoft SQL Server, Testing, Quality Assurance, Software Project..., Business Process, Test Planning, Process Improvement, Program Management, Analysis, Project Management, Integration
Education
University of Central Oklahoma 1984 — 1989
BS, Computer Science
American Express November 2008 - July 2012
American Express April 2004 - October 2008
The Limited 1985 - 1995
Skills
Cross-functional Team..., People Development, Global Management, Voice of the Customer, Net Promoter Score, Social Media Integration, Global Regulatory..., Quality Assurance, New Product..., Business Process..., Capability Development, Project Management, Process Improvement, Leadership, Management, CRM, Customer Experience, Business Process, Talent Management, Six Sigma
Education
University of California, San Diego
BA, International Political Science, Economics
University of Minnesota-Twin Cities
General Motors February 2012 - Present
American Express December 2010 - February 2012
American Express October 2005 - December 2010
Marsh February 2002 - October 2005
Instinet Corporation January 1994 - February 2002
Deloitte September 1984 - September 1992
Skills
Finance, Strategy, Leadership, Financial Services, Outsourcing, ERP, Risk Management, Vendor Management, Analysis, IT Strategy, SAP, Business Intelligence, Business Analysis, Project Management, Process Improvement, Management, CRM, Business Process, Project Portfolio..., SDLC, Business Transformation
Education
University of Cambridge 1981 — 1984
MA, Computer Science
American Express August 2014 - Present
American Express July 2013 - August 2014
American Express October 2011 - July 2013
Green Dot Corporation October 2010 - October 2011
Blackhawk Network September 2005 - August 2010
Ann Taylor Retail March 2005 - September 2005
Macy's West October 2003 - September 2005
Remba Gallery September 1999 - October 2003
Education
St. Ignatius College Preparatory
University of California, Santa Barbara
BA, Business Economics, Art History, Accounting
American Express April 2015 - Present
American Express March 2010 - April 2015
Skills
Customer Service, Microsoft Excel, Accounting, Microsoft Office, Financial Analysis, PowerPoint, Banking, Social Media, Strategic Financial...
Education
University of Central Florida - College of Business Administration
Business Administration
American Express September 2002 - Present
SAS Institute March 2000 - October 2002
Education
University of California, Santa Barbara 1990 — 1992
Masters, Statistics
Alaris Properties, LLC July 2013 - Present
American Express December 2012 - April 2013
Melaleuca:The Wellness Company 2005 - 2013
DLR Sales, Inc April 2012 - November 2012
Pinnacle Resources Group February 2010 - March 2012
Zip Realty 2008 - 2009
Zip Realty 2007 - 2009
Meadow Creek Bed and Breakfast August 2000 - July 2006
L-3 Network Security/Symantec February 1998 - August 2000
Skills
Marketing, Sales, Selling, New Business Development, Management, Small Business, Sales Management, Customer Service, Negotiation, Event Management, Business Strategy, Training, Sales Operations, Business Planning, Public Speaking, Competitive Analysis, Sales Process, Social Media Marketing, Team Building, Entrepreneurship, Microsoft Excel, Real Estate, Leadership, Retail, Cold Calling, Microsoft Office, Key Account Management, Microsoft Word, Online Marketing, Social Networking, Account Management, Contract Negotiation, Strategic Planning, PowerPoint, Online Advertising, Email Marketing, Customer Satisfaction, Networking, Coaching, Marketing Strategy, Lead Generation, Advertising, B2B, Customer Relations, Problem Solving, Vendor Management, Vendor Relations, Excel, Word, Short Sales
Education
University of California, Santa Barbara 1989 — 1993
Bachelor of Arts, Environmental Science & Geography
New Trier High School, Winnetka, IL 1985 — 1989
mobileLIVE Inc April 2015 - Present
EmergiTel April 2009 - March 2015
American Express March 2006 - February 2009
Telespectrum Inc September 2003 - March 2006
Telespectrum Inc May 2002 - August 2003
Skills
Customer Satisfaction, Sales, Microsoft Office, Microsoft Excel, Microsoft Word, Inventory Management, Credit, Invoicing, Policy Analysis, Data Entry, Analysis, Management, Interviews, Training, Human Resources, Customer Service, Telecommunications, Time Management, Troubleshooting, Software Documentation, Recruiting, Account Management, System Administration, Teamwork, Call Centers, Process Improvement, Quality Assurance, Team Leadership
Education
University of Central Punjab 1996 — 1998
Bachleor of Commerce, Accounting
Delta Air Lines May 1996 - Present
Comair January 1996 - May 1996
American Express January 1995 - January 1996
Sato travel October 1991 - December 1995
Skills
Airlines, Aerospace, Customer Service, Sales, Operations Management, Piloting, Leadership, Team Building, Sales Management, Strategic Planning, Team Leadership, Customer Satisfaction, Program Management
Education
Raymond Walters 2005 — 2006
University of Cincinnati 1988 — 1991
Jarman Travel, Inc. February 2013 - April 2013
Carlson Wagonlit Travel March 2005 - March 2009
Wagonlit Travel March 2005 - March 2009
American Express October 2001 - March 2005
American Express May 1990 - March 2005
American Express May 1990 - March 2005
American Express Operations January 1994 - October 2001
American Express May 1990 - January 1994
United Airlines January 1989 - May 1990
Education
UCSB 1986 — 1988
Bachelor of Arts (BA), Business Economics
UC Santa Barbara
BA, Economics
Amtrak April 2000 - Present
American Express 1997 - 2000
Walgreens 1995 - 1997
Worldspan 1996 - 1996
Galileo International 1994 - 1995
PARS/Worldspan 1990 - 1994
Skills
TPF, Requirements Gathering, Software Project..., SOA, SDLC, PMO, Enterprise Architecture, IT Strategy, Business Process..., Requirements Analysis, PMP, Project Portfolio..., IT Management, Integration, Business Process, Program Management
Education
Central Missouri State University 1985 — 1989
Bachelor of Business Administration (BBA), Computer/Information Technology Administration and Management
Central Missouri State University 1985 — 1989
Bachelor of Science (BS), Biology/Biological Sciences, General
GEICO December 2014 - Present
American Express January 2013 - June 2013
Time Warner Cable September 2012 - January 2013
Time Warner Cable June 2012 - January 2013
Time Warner Cable 2011 - 2012
Skills
Direct Sales, Call Centers, Customer Retention, Cold Calling, Sales, Telecommunications, Account Management, Customer Service, Customer Satisfaction, Sales Operations, Sales Process, Sales Management, Customer Experience, Team Building, Selling, Social Media, Sales Presentations, Customer Acquisition, Time Management, Wireless, Retail
Education
University of California, Santa Barbara 2002 — 2005
B.A., Religious Studies
Lincoln Motor Company March 2013 - Present
New Concept Teleservices July 2012 - March 2013
FaceTime Strategy, LLC / Harp Marketing Inc. December 2003 - July 2012
American Express 1998 - 1999
Skills
Training, Leadership, Sales Management, Call Centers, Sales, CRM, Marketing, Team Building, Account Management, Management, Negotiation, Salesforce.com, Call Center, Customer Service, Sales Operations, Analytics, Time Management, New Business Development, Leadership Development, Strategic Planning, Coaching, Direct Marketing, Operations Management, Customer Experience, Strategy, Human Resources, Budgets, Customer Retention, Outlook, Direct Sales, Project Management, Customer Satisfaction, Marketing Communications, Microsoft Office, Team Leadership, Process Improvement, Analysis, Interviews, New Hire Orientations, Employee Relations, Hiring, Organizational..., Workforce Management, Microsoft Excel, Workforce Planning, New Hire Training, Project Planning
Education
University of Central Florida - College of Business Administration 2000 — 2003
Bachelor Degree, Business, Management, Marketing, and Related Support Services
St. Edwards Upper School 1995 — 1998
High School Diploma, General
Asurion June 2014 - Present
Accurate Placement January 2014 - Present
Verizon, Inc January 2012 - January 2013
Alhambra Unified School District January 2007 - January 2012
Starbucks Coffee Company January 2005 - January 2006
Glendale Community College January 2003 - January 2004
American Express January 2002 - January 2003
McGraw Hill Financial January 2001 - January 2002
Cox Communications January 2000 - January 2001
Atlanta Committee for Public Education January 1999 - January 2000
Skills
Vendor Management, Account Management, Human Resources, Management
Education
University of California, Santa Barbara
B.A, Communications
Horseshoe of Southern Indiana June 2006 - Present
Rio, Las Vegas, NV March 2002 - June 2006
American Express June 1999 - March 2002
Education
Long Beach State
Bachelor's degree, Finance and Financial Management Services
UCSB
Bachelor's degree, Finance and Financial Management Services
The Bolshoi Simulation Project (Astronomy) August 2015 - Present
Crowdsourcing System for Policy Development and Moderation June 2015 - Present
The National Society of Collegiate Scholars March 2015 - Present
UC Santa Cruz October 2014 - January 2015
American Express November 2014 - December 2014
United Nations 2013 - 2013
National Geographic 2012 - 2013
iD Tech — Camps, Academies & Online 2011 - 2012
Skills
Microsoft Office, Final Cut Pro, Photoshop, Team Leadership, Design, Marketing Strategy, Product Promotion, Java, Social Media Marketing, Website Development, Python, Crowdsourcing, Statistical Data...
Education
University of California, Santa Cruz 2014 — 2018
Computer Science, Bachelor of Science (B.S.)(Freshman)