American Express
Industry: Financial services company
DescriptionThe American Express Company, also known as Amex, is an American multinational financial services corporation headquartered in Three World Financial Center in New York City. The company was founded in 1850 and is one of the 30 components of the Dow Jones Industrial Average. Headquarters: New York City, New York, United States CEO: Stephen Squeri Number of employees: ~55,000 (2017) Founders: Henry Wells, William Fargo, John Butterfield
American Express List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at American Express. You can filter them based on skills, years of employment, job, education, department, and prior employment.
American Express Salaries. You can even request information on how much does American Express pay if you want to. Learn about salaries, pros and cons of working for American Express directly from the past employees.
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29,038 American Express employees in database. Find out everything there's to know about American Express employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
American Express Employees
Kings and Associates Realty November 2014 - Present
Thomason Family Insurance Services, Inc. - Farmers Insurance April 2008 - Present
Integrity Staffing Solutions October 2012 - January 2013
Farmers Insurance June 2008 - December 2011
USAA March 2002 - October 2008
American Express 1998 - 2002
Skills
Training, Management, Insurance, Customer Service, Recruiting, Coaching, Marketing, New Business Development, Property & Casualty..., Process Improvement, Negotiation, Team Building, Sales, Health Insurance, Operations Management, Leadership, Interviews, Risk Management, Sales Management, Strategic Planning, Human Resources, Call Centers, Account Management, Small Business, Customer Satisfaction, General Insurance, Change Management, Employee Benefits, Team Leadership, Customer Retention, Employee Relations, System Administration, Employee Training, Leadership Development, Business Planning, Budgets, Life Insurance, Commercial Insurance, Term Life Insurance, Workers Compensation, Underwriting, Growing Profitability, Administration, Real Estate, Real Estate Transactions, New Home Sales, New Home Purchase, Listing Homes, Multiple Listing Service
Education
University of Phoenix 2012 — 2015
Bachelor's Degree, Business Administration
University of Phoenix 2009 — 2015
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
Concur December 2011 - Present
Discount Tire Company April 2005 - October 2011
American Express March 1989 - March 2005
US Navy August 1985 - January 1989
Skills
Account Management, Microsoft Office, Strategic Planning, Sales, Fully bilingual Spanish, Customer Service, Tourism, Translation, International Business, Veterans, Negotiation, Educational Technology, Contract Negotiation, People Skills, Financial Accounting, Travel Management, Travel Planning, Travel Arrangements, Business Development
Education
University of Phoenix 2000 — 2004
American Express Travel School 1996 — 1996
Aon Hewitt October 2012 - December 2014
Aon Hewitt September 2011 - February 2012
Cardon Outreach November 2009 - April 2010
American Express May 2008 - July 2009
Skills
Employee Benefits, Customer Service, Call Centers, Insurance, Invoicing, HIPAA, Security, Benefits Administration, Screening, HRIS, Deferred Compensation, Job Evaluation, Executive Pay, Onboarding, Defined Benefit, Credit Bureau
Education
University of Phoenix 2011 — 2013
Associate of Arts (A.A.), Communicarions
Anchor Christian Academy 2006 — 2007
Diploma, High School/Secondary Diplomas and Certificates
Teacher at Animo Inglewood
PacifiCorp December 2008 - Present
PacifiCorp December 2008 - Present
American Express January 1984 - December 2006
Skills
Analysis, Project Management, Management, Negotiation, Six Sigma
Education
University of Phoenix
Bachelor of Science
AAA of Arizona September 2011 - Present
American Express June 2011 - August 2011
American Express December 2010 - May 2011
Vangent, Inc. April 2010 - December 2010
US Census Bureau - 2010 Contractor September 2009 - April 2010
Intel Corporation January 2002 - November 2007
Intel Corporation January 1998 - December 2001
Skills
Change Management, Management, Sales, Customer Support, Process Improvement, Program Management, Project Management, Customer Satisfaction, Visio, Recruiting, SDLC, Business Process..., Team Leadership, Software Project..., Training, Project Planning, Team Building, Cross-functional Team..., Business Process, Leadership, Budgets, Software Documentation, Business Analysis, Analysis, Customer Service, Quality Assurance, Operations Management, Strategy, Strategic Planning, Mentoring, Call Centers, Coaching, PMP, CRM, Performance Management, Time Management
Education
University of Phoenix 1996 — 1998
BSBM, Business
RTHS 1970 — 1974
Bachelor of Applied Science, Business Management
American Express September 2013 - Present
Cruise Planners October 2010 - Present
Books Are Fun 1999 - 2012
AT&T Universal Card 1996 - 1999
Skills
Microsoft Office, Hands-on leader, Customer-focused Service, Sales, Logistics, Client-focused, Conflict Resolution, Problem Solving, Team-oriented, Manage Client..., Manageability, Teach Others, Profit Analysis, Independence, Strategic Planning, Marketing, Operations Management, Customer Service, Account Management
Education
University of Phoenix 1993 — 1996
Bachelor of Arts (B.A.), Business Administration and Management, General
American Express April 1999 - Present
American Express April 1996 - April 1999
American Express April 1981 - April 1996
Skills
Business Analysis, Project Portfolio..., PMP, Program Management, Risk Management, Service Continuity, Business Continuity..., Leadership, Communication, Organizational..., Information Technology, Management, IT Strategy, Enterprise Software, Vendor Management, IT Management, Business Process..., Change Management, Financial Services, Outsourcing, Process Improvement, Project Management, SDLC
Education
Insider Threat Defense 2015 — 2015
Insider Threat Security Specialist, Insider Threat Secuity Specialist
CERT 2014 — 2014
Insider Threat Program Manager, Insider Threat Program Manager
Disaster Recovery Institute International 2013 — 2013
Certified Business Continuity Professional
University of Phoenix 1988 — 1990
Bachelor's degree, Business Administration and Management, General
Glendale High School
American Express September 2014 - Present
American Express August 2008 - March 2013
American Express December 2005 - August 2008
Skills
Accounting, Business Process Mapping, Performance Management, Finance, Analytics, Standards Compliance, SOX Compliancy, Operational Efficiency, Operational Risk, Goal Setting, End to End Solutions, Project Management, Data Mapping, Scorecard Management, Forecasting, Financial Reporting, Internal Controls, Financial Risk, Team Leadership, Leadership, Corporate Finance, Business Transformation, Financial Accounting, Account Reconciliation, Financial Services, Budgets, Accounts Receivable, Process Improvement, Knowledge Sharing, Personal Development..., Business Strategy, Personal Branding, Sarbanes-Oxley Act, Financial Analysis, Financial Audits, Management, Credit Cards, Sarbanes-Oxley, Risk Management, SDLC, Program Management, Six Sigma, Financial Modeling, Strategic Financial..., Project Portfolio..., Managerial Finance, Credit, Business Process..., Relationship Management, US GAAP
Education
University of Phoenix
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Phoenix
Bachelor of Business Administration (B.B.A.), Business
Assurant Solutions February 2015 - Present
AIG November 2012 - January 2015
American Express January 2011 - January 2012
American Express June 2010 - January 2011
American Express January 2010 - June 2010
Skills
Prepare market Analysis..., Effective in the..., Assertive in approaches..., Experience in Sales, Fully Bilingual, Skilled in MS Excel, MS..., Forecasting, Management, Multilingual, Strategic Planning, Sales, Budgets, Portfolio Management, Relationship Management, Mergers, Negotiation, Financial Analysis
Education
University of Phoenix 2006 — 2008
BACHELOR'S DEGREE, MANAGEMENT
Universidad del Sagrado Corazon 1998 — 2000
Bachelor of Science (BS), Business Administration and Management, General
Commonwealth High School
American Express April 2015 - Present
American Express February 2014 - Present
American Express August 2010 - February 2014
American Express August 2007 - December 2010
Capital One October 2005 - September 2007
Citigroup October 1999 - October 2005
Skills
Process Improvement, Business Development, Mergers & Acquisitions, Financial Analysis, Internal Audit, Financial Services, Management, Finance, Risk Assessment, Project Management, Internal Controls, Banking, Program Management, Credit, Credit Cards, SDLC, Financial Risk, Operational Risk, Strategic Planning, Operations Management, Portfolio Management, Risk Management, Leadership, Business Analysis, Strategy, Vendor Management, Relationship Management, Anti Money Laundering, Cross-functional Team..., Analysis, Analytics, Governance, Payments, Change Management, Agile Methodologies, Business Continuity, Credit Risk
Education
University of Phoenix 2011 — 2014
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.86
University of Utah 1994 — 1998
Bachelor's Degree, Business, Management, Marketing, and Related Support Services
State of Utah September 2014 - Present
American Express May 2011 - July 2013
American Express March 2007 - May 2011
American Express October 2003 - March 2007
American Express Centurion Bank January 1996 - October 2003
American Express October 1983 - December 1996
Skills
Credit, Credit Risk, Credit Analysis, Financial Analysis, Loans, Financial Risk, Analysis, Banking, Risk Management, Work Ethic, Cash Flow, Credit Cards, Portfolio Management, Management, Underwriting, Commercial Lending, Small Business Lending, Customer Experience, Dependable Team Player, Financial Statement..., Lines Of Credit, Finance
Education
University of Phoenix 1985 — 1986
Bachelor of Science Degree, Business Administration
University of Utah 1981 — 1984
Bachelor's of Science, Business Administration
American Express February 1995 - Present
American Express February 1995 - Present
Skills
Call Centers, Credit Cards, Customer Experience, Financial Services, Relationship Management, Vendor Management, Banking, Analytics, Customer Retention, Process Improvement, Business Analysis, CRM, Risk Management, Analysis, Outsourcing, Customer Service, Leadership, Strategic Planning, Team Building
Education
University of Phoenix 2009 — 2013
Bachelor of Science and Business Management (B.A.Sc.), 3.7 GPA
Arizona State University August 2015 - Present
Pearson May 2014 - Present
American Express June 2012 - May 2014
Salt Lake Community College August 2009 - August 2013
American Express December 2010 - June 2012
Westminster Collge August 2010 - December 2011
American Express January 2006 - December 2010
Evans Newton Incorporated May 2004 - January 2006
PSI January 2002 - May 2004
MoneyPark March 2000 - January 2002
Skills
Problem Solving, Technical Writing, Documentation, Requirements Analysis, Programming, Java, .NET, ASP.NET, SQL, Database Design, Business Intelligence, Microstrategy, MS SQL Server, DB2, MS Office, C#, VB.NET, Microsoft Office, Microsoft SQL Server, Software Documentation, Software Project..., Databases, XML, Data Warehousing, Software Development, Product Management, Teaching, Writing, Creative Writing, Project Management, Certified Scrum Master..., PHP, Editing, Video Production, Video Editing, Higher Education, Business Writing, Analysis, Web Design, Visual Basic, Team Leadership, Leadership, Visio, SharePoint, SDLC, Training, Data Analysis, Business Analysis
Education
Westminster College 2007 — 2009
Masters of Professional Communication, Professional Communication, Marketing, Public Relations
University of Phoenix 2000 — 2005
Bachelors, Information Technology
University of Utah
Evergreen Business Capital August 2008 - Present
American Express 2003 - 2008
The Coca-Cola Company 1998 - 2003
Skills
Commercial Mortgages, Commercial Lending, SBA, Loans, Credit, Credit Analysis, Small Business Lending, Refinance, Business Development, Underwriting, Banking, Loan Origination
Education
University of Phoenix 2003 — 2005
Master of Business Administration (MBA), Business Administration and Management, General
Western Oregon University 1992 — 1995
Bachelor's degree, Sport and Fitness Administration/Management
American Express November 2011 - Present
Skills
ITIL, Vendor Management, IT Service Management, IT Management, Change Management, Integration, Business Analysis, IT Strategy, Data Center, Program Management, IT Operations, Service Management, Leadership, Management, Enterprise Software, Project Management, Service Delivery, Analysis, SDLC, Incident Management
Education
University of Phoenix 2008 — 2009
MBA
University of Phoenix 2003 — 2005
BSIT
Mt Pleasant High
American Express March 2015 - Present
Argosy University September 2013 - Present
Self April 2007 - Present
DISYS August 2014 - March 2015
MedHOK June 2013 - October 2014
Virtual PM LLC October 2012 - September 2014
University of Phoenix January 2011 - August 2014
Pension Benefit Guaranty Corporation (PBGC) November 2010 - June 2013
DHS Federal Emergency Management Agency (FEMA) July 2009 - November 2010
BAE Systems Information Technology September 2008 - July 2009
Skills
Program Management, Project Portfolio..., Business Process..., Project Management, Enterprise Architecture, Business Process, Management, SharePoint, Requirements Analysis, Government, Visio, Technical Writing, Process Improvement, Organizational Change..., Internal Control..., Corrective Actions, E-Learning, Time Management, Instructor-led Training, PMO set-up, Process Improvement..., PMP, Security, Analysis, SDLC, IT Service Management, ITIL, MS Project, Leadership, Business Analysis, PMO, Management Consulting, Training, Governance, Information Technology, Team Leadership, Business Development, Strategy, Change Management, Integration, Risk Management, Software Documentation, IT Management, Networking, Strategic Planning, Recruiting, Enterprise Software, Agile Methodologies, Consulting, Project Planning
Education
Nova Southeastern University 2014 — 2014
Lean Six Sigma White Belt Certification
University of Phoenix 2004 — 2010
Doctorate, Business Administration
University of Phoenix 2002 — 2004
Masters, Technology Management
Saint Augustine's College 1987 — 1991
Bachelors of Science, Computer Science
CIT Bank April 2012 - Present
American Express January 2003 - April 2012
Skills
Banking, Loans, Investments, Underwriting, Asset Management, Community Development, Credit, Relationship Management, Financial Risk, Analysis, Community Reinvestment..., Risk Management, Portfolio Management, Leadership, Credit Analysis, Nonprofits, Grant Administration, Financial Services, Asset Managment, Strategic Planning, Credit Risk, Management, Non-profits, Policy, Business Development, Program Management, Capital Markets, Executive Management, Commercial Lending, Due Diligence, Cash Management, Strategic Financial...
Education
University of Phoenix 1996 — 2001
MBA, Business Administration
University of Utah 1984 — 1991
BS, Economics
American Express April 2014 - Present
American Express January 2013 - April 2014
American Express October 2007 - December 2012
American Express October 2006 - October 2007
Skills
Customer Service, Microsoft Office, Analysis, Business Analysis, Process Improvement, Auditing, Project Management, Risk Management
Education
University of Phoenix 2008 — 2011
Bachelor of Science (BS), Business Administration and Management, General
Brimarie Enterprises October 2014 - Present
Payscape Advisors June 2014 - October 2014
Sutherlin Nissan October 2013 - June 2014
BriMarie Enterprises November 2009 - November 2012
American Express January 1987 - January 2008
American Express January 1987 - 1989
Skills
Corporate Communications, Project Implementation, Product Development, Training, Project Management, Management, Process Improvement, Leadership, Telecommunications, Team Building, Cross-functional Team..., Change Management, Budgets, Six Sigma Green Belt, Six Sigma, New Business Development, Business Planning, Marketing, Marketing Strategy
Education
University of Phoenix 1999 — 1999
Y2K Readiness and Windows 95 Certification, Computer Science, B
Georgia Real Estate School 1985 — 1995
Real Estate
Omni School of Travel 1986 — 1987
Travel Certification, Travel
Cherry Hill
General Studies
American Express August 2014 - Present
American Express February 2012 - August 2014
American Express 2008 - 2012
Skills
Project Management, Microsoft Office, Microsoft SQL Server, Oracle, Access
Education
University of Phoenix 2011 — 2013
Master of Business Administration (MBA), Project Management
University of Phoenix 2009 — 2011
Bachelor of Business Administration (BBA), International Business and Global Communications
D January 2010 - Present
ReachOut Healthcare America August 2013 - June 2014
Halloween Express September 2008 - November 2010
Security World Network LLC March 2008 - September 2008
International Cruise and Excursions December 2007 - February 2008
Halloween Express July 2007 - November 2007
American Express March 2007 - May 2007
CVS Pharmacy January 2006 - January 2007
Domino's Pizza December 2002 - December 2005
Skills
Microsoft Office, C++, Java, Customer Service, Microsoft Excel, Microsoft Word, Social Media, Research, Public Speaking, Teamwork, Photoshop, HTML, PowerPoint, Beatmatching, Beat Making, Security, Cashiering, Audio Engineering, DJ, Lighting Control, Stage Lighting
Education
University of Phoenix 2009 — 2013
Peoria High School 1994 — 1998
High School Diploma, General Studies, 3.4
American Express June 2011 - Present
American Express April 2006 - June 2011
Skills
Business Analysis, Credit Cards, SDLC, Requirements Gathering, Financial Modeling, Business Requirements, Financial Analysis, Financial Services, Banking, Risk Management, Requirements Analysis, Analytics
Education
University of Phoenix 2006 — 2009
Cognizant Technology Solutions January 2013 - Present
ACS Inc, A Xerox Co October 2008 - January 2013
ACS Inc April 2009 - May 2011
Spherion/Technisource October 2008 - April 2009
American Express January 2004 - July 2008
American Express 2004 - 2008
American Express 1999 - 2004
Skills
Six Sigma, Project Management, Analysis, Data Analysis, Auditing, SDLC, Business Analysis, Visio, Vendor Management, Process Improvement, User Acceptance Testing, Requirements Analysis, Requirements Gathering
Education
Paradise Valley Comm College 2006 — 2008
AA, Business, Risk Mgmt
University of Phoenix
BS, Business Administration, Management and Operations
Arcadia Sign-A-Rama December 2007 - Present
American Express 1989 - 2007
Skills
Graphic Design, Signs, Small Business, Vehicle Graphics, Marketing Strategy, Leadership, Layout, Customer Service, Social Media Marketing, Strategic Planning, Email Marketing, Team Building, Budgets, Customer Satisfaction, New Business Development, Project Management, Google Analytics, Sales Management, Adobe Creative Suite
Education
University of Phoenix 1996 — 2000
Bachelor of Science, Business Administration and Management, General
Thurnderbird School of Global Management
Robert Half Finance & Accounting June 2014 - January 2015
Arizona Pacific Pulp and Paper June 2005 - September 2013
Arizona Document Destruction June 2005 - September 2013
WE BUY HOUSES EZ May 2004 - May 2005
American Express Retirement Services May 1998 - March 2004
American Express May 1997 - March 2004
Skills
Due Diligence, Team Building, Budgets, Mergers, Strategic Planning, General Ledger, Business Strategy, Inventory Management, Accounting, Microsoft Office, Payroll, Financial Reporting, Strategic Financial..., Fixed Assets, Mergers & Acquisitions, Financial Analysis, Accounts Payable, Contract Negotiation
Education
University of Phoenix 2009 — 2010
MSA, Accounting, 3.85
University of Phoenix 2005 — 2008
Bachelor’s Degree, Accounting, 3.81
American Express January 2012 - Present
BMW of South Atlanta April 2011 - December 2011
BMW of South Atlanta December 2010 - April 2011
Atlanta Toyota January 2009 - December 2010
DHL Express June 2005 - December 2009
Toyota Mall of Georgia September 2003 - June 2005
Skills
Negotiation, Account Management, Results Oriented, Cold Calling, Customer Relations, Sales Process, B2B, Territory, Customer Service, Consultative Selling, Pricing, Customer Satisfaction, Microsoft Office, Contract Negotiations, Contract Negotiation, New Business Development, Customer Retention, Competitive Analysis, Salesforce.com, Sales Operations, Management, CRM, Process Improvement, Training, Sales
Education
University of Phoenix 2007 — 2008
Masters Degree, Business Administration
University of South Alabama 1998 — 2003
Bachelor, Finance
PositiveTrack Consulting February 2015 - Present
American Express 2014 - Present
Skills
Project Portfolio..., Business Analysis, SDLC, Re-engineering, CRM, Vendor Management, Software Project..., Management, PMO, Program Management, Project Management, Project Delivery
Education
University of Phoenix 1992 — 1993
BA, Management
Nevada State Bank July 2015 - Present
Nevada State Bank February 2014 - July 2015
Nevada State Bank April 2012 - February 2014
Nevada State Bank August 2009 - April 2012
Zions Bancorporation October 2007 - August 2009
American Express November 1998 - October 2007
Skills
Banking, Management, Risk Management, Credit, Loans, Leadership, Operations Management, Process Improvement, Finance, Retail Banking, Portfolio Management, Investments, Financial Risk, Commercial Banking, Financial Services, Financial Analysis, Executive Management, Analysis, Cash Management, Consumer Lending, Payments, Treasury Management, Bank Secrecy Act, Commercial Lending, Credit Cards, Due Diligence, Underwriting
Education
University of Utah - David Eccles School of Business 2007 — 2009
MBA
University of Phoenix 2002 — 2005
Bachelor of Science (BS), Finance, General
Clearent 2014 - 2015
US Bank / Elavon 2009 - 2012
American Express 1999 - 2007
Skills
International Sales, Credit Cards, Payments, Relationship Management, Electronic Payments, Payment Card Processing, Mobile Payments, Strategic Partnerships, Sales Management, Account Management, Business Development, New Business Development, Merchant Services, Financial Services, B2B, Strategy, Business Strategy, Debit Cards, Product Management, Payment Systems, Banking, CRM, Cards, Change Management, Contract Negotiation, Credit, E-payments, Leadership, Management, Payment Gateways, Sales, Salesforce.com, Selling, Strategic Planning, Vendor Management
Education
University of Phoenix 1993 — 1996
American Family Insurance June 2014 - Present
LRC 2011 - 2014
American Express 2008 - 2011
Starlight Community Theater January 2009 - September 2010
Skills
Leadership, Management, Sales, Training, Business Development, Marketing, Program Management, Customer Satisfaction, Fundraising, New Business Development, Customer Service, Account Management, Negotiation, Microsoft Excel, Recruiting, CRM, Coaching, Strategic Planning, Project Management, Advertising, Cold Calling, Sales Management, Contract Negotiation, Microsoft Office, Call Centers, Real Estate, Microsoft Word, PowerPoint, Contract Management, Proposal Writing, QuickBooks, Team Building, Banking, Loss Mitigation, Financial Services, Team Management, Dependable Team Player, Problem Analysis, Team Leadership, Property & Casualty..., Life Insurance, Commercial Insurance, Term Life Insurance, Umbrella Insurance
Education
University of Phoenix 1997 — 1999
BSBM, Marketing, Business Management
University of Phoenix
BSBM, Business, Management, Marketing, and Related Support Services
RE/MAX Excalibur Realty 2005 - Present
ReMax Excalibur 2004 - Present
Independent Contractor 1991 - 1995
American Express 1989 - 1990
Hughes Helicopters 1984 - 1989
Skills
Real Estate, Residential Homes, Sellers, Buyers, Short Sales, Relocation, Foreclosures, First Time Home Buyers, Investment Properties, Condos, Negotiation, Home, Construction, Buyer Representation, Investors, Real Estate Economics, Single Family Homes
Education
University of Phoenix 1996 — 1998
Masters, Organizational Management
University of Wisconsin-Whitewater 1980 — 1983
Management Information Systems, Computer Information Systems
American Express October 2013 - Present
New Horizons Computer Learning Centers April 2013 - July 2013
At&t March 2009 - April 2013
Citi October 2007 - February 2009
Blue Cross Blue Shield of Florida August 2006 - May 2007
Skills
Information Technology, Microsoft Technologies, Cisco Technologies, Business Development, Military Training, Solution Selling, Managed Services, Account Management, Unified Communications, Telecommunications, Sales Operations, Direct Sales, Training, Management, Sales, Sales Process, Troubleshooting, Call Centers, Networking, Interviews, New Business Development, Cloud Computing, Customer Retention, Servers, Cold Calling, Vendor Management, Analysis
Education
University of Phoenix
Bachelor of Science (BS), Information Technology
Schulman Associates IRB 2014 - 2015
American Express 2009 - 2014
American Express 1998 - 2009
Skills
Onboarding, Interviews, Customer Service, Training, Performance Management, Leadership, Human Resources, Process Improvement, Coaching, Instructor-led Training, Training Delivery, Team Building, Needs Analysis, Change Management, Analysis, Program Management, Blended Learning, Team Leadership, Vendor Management, Technical Training, Leadership Development, Employee Training, Employee Engagement, Career Development, Strategic Planning, Adult Education, Organizational..., Performance Consulting, Talent Management, Employee Benefits, Performance Improvement, Learning Management, Executive Coaching, Workforce Planning, Staff Development, Talent Acquisition, Succession Planning, E-Learning, ADDIE, Employee Relations, Soft Skills, Call Centers, Time Management, Learning Management..., Recruiting
Education
University of Phoenix 2008 — 2011
MBA, Business Administration
Montana Secretary of State December 2014 - Present
Montana Secretary of State June 2012 - November 2014
Montana Secretary of State September 2001 - June 2012
Forsythe Appraisals, LLC February 1995 - November 2000
American Express January 1993 - January 1995
Sons of Norway January 1991 - January 1992
Micom Corporation January 1990 - January 1991
Skills
Government, Accounting, Policy, Administration, Public Speaking, Policy Analysis, Public Relations, Program Development, Public Policy, Leadership, Management, Governance, Business Process..., Customer Service, Analysis, Process Improvement
Education
University of Phoenix 2008 — 2010
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Phoenix 2004 — 2008
Bachelor of Science (BS), Business Management
St. Anthony Village High School 1984 — 1988
HS Diploma, General Studies
Hopeful Beginnings October 2011 - Present
Hopeful Beginnings August 2011 - Present
Hopeful Beginnings 2011 - Present
Coffee Direct April 1996 - October 2004
American Express November 1982 - June 1996
Skills
Customer Service, Training, Psychotherapy, Public Speaking, Team Building, Microsoft Office, Process Improvement, Mental Health, Group Therapy, Management, Human Resources, Microsoft Excel, PowerPoint
Education
University of Phoenix 2006 — 2014
MSC/MHC, Counseling Psychology
Westminster College 1984 — 1984
Transferred, Generals
American Express July 2015 - Present
American Express April 2014 - Present
Bank of America November 2010 - April 2014
Qwest (Now CenturyLink) January 2008 - February 2010
Skills
Banking, Credit, Retail Banking, Credit Analysis, Relationship Management, Financial Services, Credit Risk, Portfolio Management, Loans, Credit Cards, Risk Management, Finance, Financial Analysis, Cross Selling, Financial Risk, Consumer Lending, Refinance, Small Business Lending, Sales, Management, Lines Of Credit, Cash Management, Payments, Mortgage Banking, Mortgage Lending, Financial Planning, Operational Risk, Branch Banking, Leadership, Deposits
Education
University of Phoenix
American Express June 2015 - Present
State of Arizona September 2013 - May 2015
FIS May 2012 - August 2013
Nordstrom June 2012 - November 2012
Circle K March 2011 - February 2012
Skills
Personal Finance, Customer Service, Data Entry, Outlook, Process Improvement, Government, Budgets, Team Building, Policy, Microsoft Office, Software Documentation, Training, Microsoft Excel, Analytics, Budget Forecasts, Case Management, Professional Phone..., Analysis, Sales, Quality Assurance, Collaborative Learning, Policy Analysis, Title IV, Child Welfare, Family Services, Interviewing Skills, Workplace Safety, Employment Verifications, Eligibility, Financial Services, Call Logging, Leadership, Social Services, Cash Management, Cash Handling, Customer Relations, Customer Engagement, Public Policy, Teamwork, Coaching, Internal Communications, Investigation, Financial Audits, Financial Reporting, Financial Planning, Financial Analysis
Education
University of Phoenix 2014 — 2015
Bachelor's Degree, Finance, General
University of Phoenix 2012 — 2014
Associate's Degree, Accounting
United Healthcare/ Optum July 2013 - Present
YOUR NEIGHBORHOOD CENTER FOR PAIN March 2013 - July 2013
Your Neighborhood Healthcare Center September 2009 - January 2013
Isaac Elementary School District September 1997 - January 2003
American Express March 1986 - August 1996
Skills
Administration, Scheduling, Healthcare, Billing, Customer Service, Accounts Payable, Payments, Excel, Purchasing, Claims, Clinical, Hiring, Office Management, System Administration, Bilingual, Patient Advocacy, Referrals, Telecommunications, Clinical Research, Sales, Community Outreach, Marketing, Medical Assisting, Process Scheduler, Patient Education, Microsoft Excel, Managed Care, Case Management, Healthcare Information...
Education
College America 2011 — 2013
Bachelor of Science (BS), Health/Health Care Administration/Management
University of Phoenix 1999 — 2001
Spanish Language and Literature
Special Devices, Inc. June 2013 - Present
Cosma Power Systems November 2011 - April 2013
Cosma Power Systems 2011 - 2012
McKesson Specialty Health November 2010 - November 2011
American Express August 2010 - October 2010
United Airlines April 1988 - September 2009
Skills
Adobe Captivate, Microsoft Office, PowerPoint, Visio, SnagIt, Captivate, Live Meeting, Lotus Notes, Adobe Acrobat, Access, Outlook, Internet Explorer, SharePoint, Documentum, Excel, Word, Document Management, Ticketing, Microsoft Word, Microsoft Excel, Purchasing, Technical Writers, Technical Writing, Technical Documentation, SharePoint Administrator, ECN documentation and..., KOI Management..., Customer Service, Management, Human Resources, Databases, Leadership, Training, Process Improvement, MS Project, System Administration, Program Management, Quality Assurance, Software Documentation, Continuous Improvement, Troubleshooting, Six Sigma, Project Planning, Project Management, SAP, Testing, Team Leadership, Vendor Management, Auditing, Lean Manufacturing
Education
University of Phoenix 2009 — 2011
Associate of Arts, Information Technology
Lockport High School 1979 — 1983
Diploma, General
Apria Healthcare February 2014 - Present
Magellan Health Services January 2012 - February 2014
American Express April 2011 - December 2011
Take Charge America, Inc. February 2006 - June 2009
Education
University of Phoenix 2011 — 2015
Bachelor's of Science, Business Administration, Management and Operations
American Express April 2005 - Present
Skills
Product Management, Credit Cards, Analytics, PMP, Cross-functional Team..., Vendor Management, Financial Services, Payments, Business Requirements, Management, Business Analysis, Software Project..., Program Management, Project Management, Requirements Analysis, MS Project, Process Improvement, SDLC, Business Process..., Risk Management, Project Portfolio..., Requirements Gathering, PMO, Visio
Education
University of Phoenix 2005 — 2008
Bachelors, Business Management
AORN March 2015 - Present
AORN February 2014 - March 2015
AORN January 2013 - December 2013
5280 Solutions June 2011 - January 2013
AutoNation September 2006 - May 2011
John W Henry & Co. April 2002 - September 2006
Sensormatic June 1999 - March 2002
American Express March 1998 - June 1999
Florida Power & Light March 1991 - February 1998
Skills
C#, VB.NET, SQL Server, Software Project..., SSIS, ASP.NET AJAX, ASP.NET MVC, Windows Services, Creative Problem Solving, jQuery, JavaScript, HTML/XML, WPF, ORM, Entity Framework, Microsoft SQL Server, TFS, SOA, WCF Services, Mobile Devices, Business Intelligence, Enterprise Architecture, SDLC, ASP.NET, Agile Methodologies, IIS, Databases, .NET, Scrum, Web Applications, XML, SQL, Knockoutjs, Mobile Web Design, Integration, Architecture, Visual Basic, T-SQL, Testing, SSRS, MVC, CSS, HTML, WCF, Web Services, Software Documentation, Database Design, Visual Studio, Programming, ADO.NET
Education
University of Phoenix 2004 — 2009
BSIT, Information Technology
American Express April 2015 - Present
American Express January 2001 - March 2015
American Express 2000 - 2001
American Express March 1999 - 2000
American Express 1997 - 1999
American Express 1996 - 1997
American Express 1995 - 1996
American Express March 1990 - 1995
Skills
Account Management, Merchant Services, Consultative Selling, B2B, PowerPoint, Word, Excel, Microsoft Office, Credit, Salesforce.com, Payments, Microsoft Excel, Microsoft Word, Sales, Customer Service, Strategic Planning, New Business Development, Selling, Management, Credit Cards, Sales Management, Business Development, Relationship Management, Team Leadership, Contract Negotiation, Business Planning, Strategic Partnerships, Training, Sales Process, Forecasting, Negotiation, Leadership, Customer Satisfaction, Electronic Payments, Direct Sales, CRM, Cards, Customer Acquisition, Cold Calling, Building Relationships, Customer Experience, Strategy, Financial Services, Customer Retention, Lead Generation, Loyalty Marketing, Sales Presentations, Competitive Analysis, Payment Cards, Analytics
Education
University of Phoenix 2001 — 2004
BS, Business / E-business
Jireh Communications September 1996 - Present
US Air Force Reserve 1977 - 1999
American Express 1989 - 1996
Best Western International 1987 - 1988
Goodyear Aerospace 1985 - 1987
Intel Corporation 1983 - 1985
Skills
audio visual, PowerPoint, Graphic Design, Conferences, Photoshop, Corporate Events, Advertising, Promotions, Trade Shows, Commercial Pilot, Video Production, Internet Video..., AV, Event Management, Marketing, Events, Strategic Planning, Public Relations, New Business Development, Event Planning, Copywriting, Social Media, Live Events, Commercial Aviation, Marketing Strategy, Marketing Communications, Email Marketing, Small Business, Social Networking, Time Management, Corporate Communications, Online Marketing, Entertainment, Customer Service, Social Media Marketing, Video, Coaching, Fundraising, Entrepreneurship, Online Advertising, Creative Direction
Education
University of Phoenix 1989 — 1993
Bachelor of Arts, Management
University of Phoenix
Bachelor of Arts (BA), Management
Fiserv January 2014 - Present
Terra Verde Services June 2013 - December 2013
Wells Fargo August 2006 - June 2013
IBM June 2002 - August 2006
American Express June 1996 - June 2002
United States Postal Service 1995 - 1996
Maricopa County Health Systems 1994 - 1995
Diamond Systems 1994 - 1994
Resource Information Systems 1992 - 1994
Applied Computer Technology 1988 - 1992
Skills
CISSP, Disaster Recovery, Information Security, Security, Information Security..., Networking, Financial Risk, Enterprise Architecture, Computer Security, Business Continuity, Service Delivery, ITIL, PCI DSS, SDLC, HIPAA
Education
University of Phoenix 2005 — 2007
MBA, Business Administration
University of Phoenix 2001 — 2005
BS, Information Technology
Agoura High 1982 — 1986
High School Diploma
American Express August 2014 - Present
American Express November 2009 - August 2014
American Express October 2006 - November 2009
American Express 2003 - 2006
American Express September 2000 - October 2003
Skills
Call Center, Change Management, Employee Engagement, Operations Management, Customer Satisfaction..., Process Improvement, Customer Service, Hiring, Risk, Analysis, Customer Experience, Process Engineering, Customer Satisfaction, Vendor Management, Cross-functional Team..., Strategic Planning, Program Management, People Management, Business Process..., Team Leadership, Re-engineering, Customer Relations, Quality Management, Team Building, Product Development, Coaching, Business Strategy, Business Management, P&L Management, Performance Management, Analytics, Strategy Development, Team Management, Operational Excellence, Problem Solving, Workforce Management, Mentoring, Business Analysis, Financial Analysis, Process Management, Vendor Relations, Negotiation, Business Transformation, Risk Management, Six Sigma, Service Delivery, Customer Retention, Process Mapping, Organizational..., Performance Improvement
Education
University of Phoenix 2002 — 2006
MBA, Business
Highland 1983 — 1987
General Studies, General
Aithne, LLC The Human Defense April 2013 - Present
Salt River Project June 2012 - June 2013
State of Arizona - ASET July 2011 - June 2012
Arizona Public Service July 2007 - July 2011
Arizona Public Service July 2007 - July 2010
DHL Express (USA) Inc 2006 - 2007
Metris Companies 2000 - 2006
American Express 1989 - 1999
Skills
Program Management, PMO, Risk Management, Vendor Management, Analysis, Project Planning, Troubleshooting, Cross-functional Team..., Management, Smart Grid, Process Improvement, Change Management, Data Center, Project Portfolio..., NERC, Disaster Recovery, Security, Business Process..., SDLC, Telecommunications, Team Building, PMP, Strategic Planning, Six Sigma, Business Analysis, Team Leadership, IT Strategy, Integration, ITIL, Process Engineering, Business Process, Visio, Project Management, Strategy, Requirements Analysis, IT Management, Training, Software Project..., MS Project, IT Service Management, Governance, Enterprise Architecture, Policy, Business Intelligence, Information Technology, IT Operations, Requirements Gathering, Software Documentation, SharePoint, Solution Architecture
Education
University of Phoenix 2001 — 2002
American Express October 2011 - Present
HR Total Solutions 2002 - February 2010
Banamex USA Bancorp 1989 - 2001
California Commerce Bank 1989 - 2000
Skills
Team Building, Personnel Management, Human Resources, Marketing, Investment Banking, Loans, HR Consulting, Financial Risk, Credit Analysis, Vendor Management, Business Strategy, Spanish, Project Management, Competitive Analysis, Leadership Development, Retail Banking, Microsoft Office, Business Analysis, Employee Relations, Performance Management, Banking, Organizational..., Investments, Customer Service, Finance, Coaching, SDLC, Credit Risk, Training, Financial Analysis, PeopleSoft, Microsoft Excel, Due Diligence, Translation, Portfolio Management, Mergers & Acquisitions, Talent Management, Management, Business Intelligence, Program Management, Consulting, Financial Services, Visio, Business Development, Commercial Banking, Change Management, Process Improvement, Operations Management, Credit, Risk Management
Education
University of Phoenix 2003 — 2006
Bachelor's, Business Management
Preparatoria de Jalisco, UDG, MEXICO 1974 — 1977
Preparatoria
Company Confidential August 2014 - Present
Tube Creations LLC 2008 - 2015
Charles Schwab December 2013 - July 2014
American Express August 2012 - December 2013
Apollo Group August 2011 - August 2012
Apollo Group December 2007 - August 2012
University of Phoenix December 2007 - June 2010
Apollo Group September 2005 - December 2007
PacifiCare of Arizona/United Healthcare January 2002 - August 2005
Getronics/Wang Global January 1998 - August 2000
Skills
Security, Information Security, Identity Management, ITIL, SDLC, CISSP, IT Audit, Security Audits, Information Technology, Linux, Security Management, Active Directory, CISA, Information Security..., SQL, Databases, Disaster Recovery, Networking, TCP/IP, Risk Management, Servers, LDAP, Business Process..., Firewalls, VPN, Quality Assurance, IT Management, Sarbanes-Oxley, Visio, Segregation of Duties, IT Service Management, ILM, SailPoint, Risk Assessment, ISO 27001, PCI DSS, SOX Compliancy, IAM, IT Security Policies, IT Security Assessments, Sarbanes-Oxley Act
Education
University of Phoenix 2006 — 2007
Master of Information Systems Management, Information Systems Management
Western International University 2007 — 2009
Master of Arts, Innovative Leadership, Innovative Leadershp
University of Phoenix 2003 — 2005
BS Information Technology, Information Technology
ADP October 2008 - Present
ADP March 2007 - October 2008
SIRE Technologies December 2005 - March 2007
American Express March 2004 - November 2005
American Express March 2002 - March 2004
American Express October 2000 - January 2002
American Express October 1999 - March 2000
American Express August 1994 - October 1999
Skills
Visio, SQL, Oracle, User Acceptance Testing, Business Process, Unix, Integration, Testing, Software Implementation, Salesforce.com, Databases, XML, Access, Systems Analysis, Active Directory, Microsoft SQL Server, MS Project, DB2, Visual Basic, Database Design, Technical Support, VBScript, Web Applications, Troubleshooting, Operating Systems, Lotus Notes, Requirements Analysis, Requirements Gathering
Education
University of Phoenix 2001 — 2005
Bachelor of science information technologies, Information Technology
Technologent December 2014 - Present
HP Enterprise Services May 2009 - November 2014
American Express April 2003 - May 2009
Exceed Education January 2002 - December 2002
GE Access May 1999 - December 2001
US Air Force November 1978 - June 1999
Skills
VMware, Solaris, Linux, Unix, Operating Systems, Servers, Troubleshooting, Shell Scripting, System Administration, Oracle, AIX, Firewalls, Security, Network Administration, High Availability, Networking, Cluster, SAN, RedHat, Hardware, IBM AIX, Red Hat Linux
Education
University of Phoenix 1997 — 1999
BS, Business Information Systems
Community College of the Air Force 1991 — 1992
AS, Computer Science
Community College of the Air Force 1990 — 1991
AS, Avionics Technology
American Express Global Business Travel January 2015 - Present
American Express April 2014 - January 2015
American Express June 2008 - April 2014
American Express June 2007 - June 2008
American Express May 1995 - May 1997
Skills
SDLC, Software Project..., Business Analysis, Requirements Analysis, Re-engineering, Program Management, Vendor Management, Project Portfolio..., Business Process, Visio, Agile Methodologies, PMP, Business Process..., Business Requirements, Agile Project Management, Resource Management, Software Documentation, Requirements Gathering, Team Leadership, PMO, Business Transformation, Systems Analysis, IT Strategy, Process Improvement, Testing, MS Project, IT Management, Business Intelligence, Change Management, Integration, Global Delivery, ITIL, CRM, Data Warehousing, User Acceptance Testing, Cross-functional Team..., Service Delivery, Solution Architecture, Quality Assurance, Process Engineering, SOA, Outsourcing, Project Management, Analysis, Team Management, Call Centers, Six Sigma
Education
University of Phoenix 2003 — 2005
Bachelor of Science (B.S.), E-Commerce/Electronic Commerce
Fidelity National Information Services August 2013 - Present
Coventry Health Care May 2011 - August 2013
Wells Fargo May 2010 - May 2011
American Express July 2009 - May 2010
American Express August 2008 - July 2009
Computer Guidance Corporation May 2008 - July 2008
British Telecom International Network Services (BT INS) December 2006 - March 2008
Perot Systems March 2006 - December 2006
IBM Global Business Services July 2005 - December 2005
Wells Fargo 2005 - 2005
Skills
PMP, Accounting, Programming, Financial Reporting, PMI, Accounts Payable, Budgeting, General Ledger, C++, Accounts Receivable, Audit, Internal Controls, Reconciliation, Financial Analysis, Bookkeeping, Financial Planning, Cash Flow, Financial Accounting, Excel, Payroll, PMO, SOX, Fixed Assets, Databases, Balance, Forecasting, Accruals, Software Development, Six Sigma, Computer Science, Certified Project..., Operating Systems, Program Management, PMBOK, MS Project, Project Portfolio..., SDLC, Microsoft Excel, Budgets
Education
University of Phoenix 1990 — 1999
B.S.B.A, Information Technology, Accounting
Dale Carnegie
American Express December 2012 - Present
Amercan Express January 2007 - December 2012
American Express 1984 - 2010
American Express August 2006 - January 2008
american express 2000 - 2007
american express 1990 - 2007
Skills
Credit Cards, Financial Analysis, Financial Services, Risk Management, Relationship Management, Business Analysis, Finance, Financial Risk, Vendor Management, Re-engineering, Analysis, Project Portfolio..., SDLC, PMO, Strategic Financial..., Change Management, Budgets, Sarbanes-Oxley Act, Corporate Finance, Managerial Finance, Financial Modeling, Management, Variance Analysis, Banking, Business Transformation, Financial Reporting, Business Process, Outsourcing, Process Improvement, Business Process..., Accounting, Forecasting, Portfolio Management, Strategy, Payments, Management Consulting, Mergers & Acquisitions, Credit, Internal Controls, Financial Planning
Education
University of Phoenix 2004 — 2007
B.S. Degree in Business Accounting, Accounting and Business/Management
LabNetwork April 2014 - Present
Unum December 2013 - April 2014
Unum September 2011 - December 2013
American Express April 2008 - August 2011
American Express October 2005 - March 2008
American Express April 2002 - October 2005
Skills
SDLC, Test Management, Testing, Quality Assurance, User Acceptance Testing, Quality Center, Software Project..., Test Strategy, Web Applications, Performance Testing, Software Quality..., Requirements Gathering, Integration, PMP, System Integration..., QTP
Education
University of Phoenix 2001 — 2003
Business Administration
WebBank March 2015 - Present
American Express June 1983 - March 2015
American Express 1993 - 2009
Skills
Financial Services, Banking, AML, Enterprise Risk..., Financial Risk, Operational Risk, OFAC, Operational Risk..., Credit Cards, Risk Management, KYC, Credit Risk, Subject Matter Experts, Credit, Bank Secrecy Act, Cross-functional Team..., USA PATRIOT Act, Anti Money Laundering, Financial Regulation, Financial Institutions, Fraud, Management, Payments, Process Improvement, Vendor Management
Education
University of Phoenix 2003 — 2006
Bachelor of Science in Business Managment, 3.93
Murray High School 1977 — 1983
American Express August 2015 - Present
American Express January 2011 - Present
Skills
SLA, Program Management, Compliance, Problem Solving, Outsourcing, Vendor Management, ITIL, Process Improvement, Financial Management, Forecasting, Asset Management, Sla, PMP, Budgets, Managerial Finance, Management Consulting, Service Delivery, Analysis, Project Management, Risk Management, Management, CRM, Business Analysis, IT Strategy
Education
University of Phoenix 2006 — 2008
MBA, Business Administration
University of Phoenix 2006 — 2008
Master of Business Administration (M.B.A.)
American Express Lead AnalystAmerican Express2008 - Present
Grand Canyon University 1995 - 2006
Skills
Requirements Analysis, Maximo, Change Management, Business Analysis, SDLC, Project Management, Visio, Program Management, Project Planning, Integration, MS Project, Vendor Management, Requirements Gathering, Business Process..., Business Process, Oracle, Leadership, Software Documentation, Management, Business Intelligence, Process Improvement
Education
Western International University 1996 — 1997
MBA, Management
Teradata December 2013 - Present
CVS Caremark Corporation December 2009 - November 2013
American Express November 2009 - December 2009
DHL December 2008 - October 2009
DHL March 2004 - October 2009
United Healthcare August 2003 - March 2004
Avnet August 1987 - July 2003
Skills
Program Management, Business Intelligence, Project Management, Visio, IT Management, Recruiting, Business Analysis, Software Development, Business Process, Data Warehousing, Information Technology, Management, Leadership, Data Center, SDLC, IT Strategy, Resource Management, Process Improvement, Requirements Analysis, PMO, ITIL, Vendor Management, Databases, Integration, Networking, Microstrategy, Virtualization, Business Process..., CRM
Education
University of Phoenix 1996 — 1998
BS, Business Information Systems
Fidelity Information Services July 2004 - Present
Distributed Techtonics, LLC 2002 - 2005
American Express 2000 - 2002
Ericsson 2000 - 2000
Advanced Network Solutions 1995 - 2000
Skills
IT Management, Technical Leadership, Virtualization, Software Engineering
Education
University of Phoenix 2003 — 2005
IT
Visa July 2015 - Present
Business Financial Services November 2014 - Present
Conducts AML and Fraud Prevention June 2007 - Present
Western Union Financial Services July 2007 - October 2014
Western Union July 2007 - October 2014
American Express Private Bank April 2007 - July 2007
Republic Federal Bank January 2007 - April 2007
Pacific National Bank February 2006 - December 2006
American Express January 1996 - December 2005
AT&T January 1992 - January 1996
Skills
AML, OFAC, Bank Secrecy Act, Fraud, KYC, Due Diligence, Financial Services, Financial Regulation, CAMS, Credit, Anti Money Laundering, Anti-corruption, Credit Cards, Certified Anti-Money..., USA PATRIOT Act, Regulations, Sanction, Credit Card Fraud, Spanish, Operational Risk, Finance, Operational Risk..., FCPA, Corporate Governance, Risk Management, Financial Risk, Policy, Investigation, Banking, Management, Transaction Processing, Anti-Money Laundering,..., Collections, Credit Card Fraud..., KYA, Risk Assessment, Financial Institutions, Internal Controls, Payments, Fraud Detection, Enterprise Risk..., Anti-fraud, Electronic Payments, Internal Audit, Legal Compliance, Securities Regulation, Privacy Law, Payment Systems, Analysis, Financial Analysis
Education
University of Phoenix
University of Phoenix
Thomson Reuters January 2008 - January 2008
Assurant Solutions January 2005 - January 2008
Bank of America January 2003 - January 2005
Bank of America January 2002 - January 2003
GMAC Insurance January 1997 - January 2002
American Express January 1992 - January 1997
Education
University of Phoenix
Information Technology
USAA October 2014 - Present
Citi June 2012 - October 2014
American Express June 2001 - March 2011
Skills
Leadership, Training, Customer Service, Risk Management, Banking, Finance, Loans, Insurance, Financial Analysis, Credit Analysis, Financial Services, Consumer Lending, Credit Risk, Retail Banking, Credit, Team Building
Education
Florida Institute of Technology 2014 — 2014
Master's degree, Finance and Financial Management Services
University of Phoenix 2009 — 2010
Master's, Business Administration
University of Phoenix 2005 — 2008
Bachelor's, Business Administration
Eastern Wayne High School 1991 — 1994
High School Diploma, General Studies
Abbott September 2013 - Present
Abbott March 2012 - September 2013
American Express September 2007 - December 2011
American Express June 1999 - September 2007
American Express June 1998 - May 1999
Skills
Marketing Strategy, Product Marketing, Marketing, Digital Marketing, Management, Product Management, Business Development, Strategy, Budgets, Project Planning, Leadership, Project Management, Market Planning, Analysis, Competitive Analysis, Marketing Management, Sales, Cross-functional Team...
Education
University of Phoenix 2003 — 2006
Bachelors, Business Management
American Express June 2007 - July 2013
american express June 2006 - February 2007
American Express 2002 - 2006
american expess 1998 - 2002
american express 1993 - 1998
Skills
Quality Assurance, Quality Reporting, Compliance Procedures, Payment Systems, Payment Services, Electronic Payment..., Payments, User Acceptance Testing, Quality Center, Payment Card Processing, Credit Cards, Requirements Gathering, Cards, System Testing, Business Requirements, Test Planning, Test Management, Electronic Payments, Requirements Analysis, Financial Services, Leadership, Payment Industry, Manual Testing, Transaction Processing, Payment Cards, Business Analysis, SDLC
Education
University of Phoenix 2014 — 2016
Bachelor's Degree, Business Administration and Project Management, General
Storage Treasures LLC March 2015 - Present
Jf Shea Co October 2014 - February 2015
Apollo Education Group June 2012 - May 2014
OneNeck IT Solutions 2011 - 2012
American Express April 2011 - December 2011
Freeport-McMoRan Copper & Gold Inc. July 2005 - December 2008
Freeport-McMoRan Copper & Gold Inc. June 2002 - December 2005
Omega Systems January 2000 - January 2002
Skills
Project Management, Agile Project Management, Software Project..., Scrum, Information Technology, SharePoint, MS Project, Software Documentation, Project Planning, Quality Assurance, Management, Active Directory, SQL, Leadership, Training, PMO, Microsoft Exchange, Testing, Budgets, Networking, Strategic Planning, Windows Server, Network Administration, Troubleshooting, Integration, SDLC
Education
University of Phoenix Online 2005 — 2007
Project Management
University of Phoenix 2002 — 2005
BACHELORS OF SCIENCE, INFORMATION TECHNOLOGY
American Institute 1999 — 2001
ASSOCIATE OF APPLIED SCIENCE, PARALEGAL STUDIES
American Express October 2013 - Present
American Express March 2012 - October 2013
American Express December 2010 - May 2012
Financial Consultant August 2010 - December 2010
Boys & Girls Clubs of Metropolitan Phoenix October 2010 - November 2010
Phoenician Resort November 2009 - April 2010
Starwood Hotels & Resorts Worldwide, Inc. July 2008 - September 2009
The Phoenician Resort October 2007 - July 2008
Starwood Hotels & Resorts Worldwide, Inc. August 2005 - October 2007
Starwood Hotels & Resorts Worldwide, Inc. July 2000 - August 2005
Skills
Internal Controls, Forecasting, Auditing, Accounting, Financial Analysis, Budgets, Variance Analysis, Hospitality, Financial Modeling, Construction Accounting, General Ledger, Accounts Payable, Payroll, Income Tax, Account Reconciliation, Managing Partner..., Vendor Contracts, Safety Compliance, Property Management..., SAP FICO, Microsoft Applications, QuickBooks, Peachtree, Cash Flow Forecasting, CA Clarity, Open Pages, QC Tools, Management, SAP, Sarbanes-Oxley, Oracle E-Business Suite
Education
University of Phoenix 2007 — 2009
MBA
University of Phoenix 2004 — 2007
BSB/Mgmt, Management
American Express Returned PaymentsAmerican ExpressNovember 2008 - Present
American Red Cross Grand Canyon Chapter September 2001 - Present
IDIC 1995 - 2010
Education
University of Phoenix
BSBM, Business Management
American Express December 2012 - Present
American Express 2007 - December 2012
Skills
Re-engineering, Credit Card Processing, Vendor Management, Merchant Services, Business Process..., People Management, Project Implementation, Process Improvement, POS, Customer Relations, Operations Management, Credit Cards, Management, Customer Experience, CRM, Customer Satisfaction, Payments, Payment Card Processing, Relationship Management, Financial Services, Payment Systems, Debit Cards, Cards, Acquiring, E-payments, Banking
Education
University of Phoenix 2006 — 2009
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
Kitchell March 2008 - April 2013
Wespac Construction April 2004 - February 2008
American Express January 1998 - April 2002
Skills
Procurement, Project Planning, LEED AP, Project Cost, Subcontracting, Change Orders, Process Scheduler, Construction, Project Management, Management, Cost Management, Quality Assurance, Contract Management, Risk Management, Construction Management, Contract Negotiation, Value Engineering
Education
University of Phoenix 2006 — 2008
MBA/GM, Global Business Managment
University of Phoenix 2004 — 2006
BSBA, Business Administration
University of Phoenix 2004 — 2006
BSBM, Business Management
Utah Transit Authority August 2011 - Present
GE Consumer Financial Inc. November 2008 - October 2009
ConsultNet 2004 - 2009
American Express 2007 - 2008
Skills
Vendor Management, Business Analysis, Process Improvement, Project Management, Team Building, Strategic Planning, Applicant Tracking..., Agile Methodologies, Visio, Agile Project Management, Employee Relations, Training, Program Management, Outsourcing, Call Centers
Education
University of Phoenix
Bachelor of Science (B.S.), Business Administration
Wells Fargo October 2014 - Present
Charles Schwab November 2006 - Present
IBM May 2002 - November 2006
American Express October 1998 - May 2002
Skills
Project Management, Workflow Management, Production Support, Customer Service, Disaster Recovery, Microsoft Office, PMP, Risk Management, Agile & Waterfall..., Agile Methodologies, Business Analysis, Management, Vendor Management, Virtualization, SDLC, IT Strategy
Education
University of Phoenix 1998 — 2000
Information Technology Project Management
Limelight Networks April 2008 - Present
COMSYS 2000 - 2005
Arch Pagers 2000 - 2001
Owens Corning 1998 - 2000
American Express 1989 - 1997
Skills
SaaS, Cloud Computing, Mobile Devices, Salesforce.com, Strategic Partnerships, Start-ups, Enterprise Software, Professional Services, Solution Selling, Product Marketing, Product Management, Cross-functional Team..., Competitive Analysis, Executive Management, Leadership, Lead Generation, Demand Generation, Managed Services, Analytics, E-commerce, Sales Process, CRM
Education
University of Phoenix 1993 — 1995
Bachelor of Arts, Business
Retired from BLue Cross Blue Shield of Florida. May 2013 - Present
Blue Cross Blue Shield of Florida June 1993 - May 2013
American Express June 1988 - June 1993
Skills
SDLC, Architecture, Enterprise Software, Vendor Management, Leadership, SOA, Enterprise Architecture, Data Warehousing, Integration, Business Process, IT Strategy, Architectures, Business Intelligence, Governance, SharePoint, Business Analysis, Program Management, Healthcare
Education
University of Phoenix
BSBA, Business Administration
Maricopa County 1995 - 2009
American Express 1987 - 1995
Colorado Springs Police Department 1966 - 1986
Skills
Legal Research, Westlaw, Courts, Outlook, Criminal Law, Criminal Justice, Legal Writing, Enforcement
Education
University of Phoenix 1989 — 1991
Bachelor of Business Administration (BBA), Business Administration and Management, General
American Express January 2011 - Present
Amer July 2003 - December 2010
American Express July 1996 - June 2003
Education
University of Phoenix
Business Administration
Hyundai Capital America October 2014 - August 2015
Hyundai Capital America June 2013 - October 2014
Hyundai Capital America July 2011 - June 2013
Chase March 2010 - May 2011
American Express November 2009 - March 2010
Honda Finance September 2005 - September 2009
Skills
Loan Origination, Collections, Fraud, Customer Service, Cross-functional Team..., Project Management, Cost Management, Building Relationships, Leadership, Forecasting, Risk Management, Sales, Sales Operations, Financial Analysis, Credit Analysis, Customer Retention, Management, Team Building, Finance, Loans, Process Improvement, Credit
Education
University of Phoenix 2010 — 2012
Master of Business Administration (MBA), Business Administration and Management, General
Webster University 2001 — 2005
Bachelor of Arts (BA), Marketing/Marketing Management, General
American Express November 2012 - Present
American Express 2010 - November 2012
American Express 2007 - 2010
American Express 1999 - 2007
Education
University of Phoenix
MBA, Business Administration
Citi July 2011 - Present
CA Technologies September 2005 - May 2011
Arrow Electronics June 2001 - September 2005
American Express 1992 - 2000
Skills
Program Management, Management, Team Leadership, Visio, Leadership, Microsoft Excel, Contract Negotiation, Microsoft Office, Project Management, Budgets, Customer Service, Vendor Management, Team Building, Event Management, Strategy, Human Resources, Administrative..., Outlook, Time Management
Education
University of Phoenix 2004 — 2007
BS, Business/Marketing
American Express 2015 - Present
Hilti Corporation January 2009 - Present
Hilti January 2007 - January 2009
Thyssen Krupp Materials North America January 1996 - January 2006
Skills
New Business Development, Sales, Business Development, Sales Operations, Selling, Negotiation, Management, Account Management
Education
University of Phoenix
AS, Business Administration
University of Phoenix
BS, Business Administration
Glendale Community College April 2013 - Present
American Express 1984 - 2013
Education
University of Phoenix 2013 — 2015
BS, Accounting
American Express March 1987 - April 2005
Skills
SDLC, Leadership, Project Management, Project Portfolio..., Vendor Management, Marketing, Software Project..., Business Analysis, Cross-functional Team..., Business Process..., IT Strategy, Program Management, Requirements Analysis, Enterprise Architecture, PMP
Education
University of Phoenix 2000 — 2002
Bachelor's Degree, Information Technology Project Management, 4.0
American Express October 2006 - Present
McKesson Health IT January 2004 - October 2006
Skills
Relationship Management, Financial Services, Credit Cards, Strategy, Analytics, Process Improvement, Portfolio Management, Business Strategy, Financial Analysis, Customer Experience, Team Leadership, Microsoft Excel, Vendor Management, Risk Management, Customer Service, Cross-functional Team...
Education
University of Phoenix 1997 — 2000
Bachelor of Applied Science (B.A.Sc.), Information Technology
American Express November 2001 - Present
Skills
SDLC, Business Analysis, Enterprise Architecture, Requirements Gathering, Vendor Management, IT Strategy, Requirements Analysis, Software Project...
Education
University of Phoenix 1995 — 1997
Bachelor's degree, Computer and Information Sciences and Support Services
American Express 2001 - 2014
Automobile Club of Southern California July 1996 - December 2000
Skills
Travel, Virtual Teams, Leisure Travel, Operations Management, Customer Service, Bilingual, Travel Sales, Relationship Management, Building Relationships, Innovation, Sabre, Apollo GDS, Lead Generation, Business Travel, Sales Leadership..., Business Process..., Business Strategy, CRM
Education
University of Phoenix 2007 — 2014
BSM, Business Administration, Management and Operations