American Express
Industry: Financial services company
DescriptionThe American Express Company, also known as Amex, is an American multinational financial services corporation headquartered in Three World Financial Center in New York City. The company was founded in 1850 and is one of the 30 components of the Dow Jones Industrial Average. Headquarters: New York City, New York, United States CEO: Stephen Squeri Number of employees: ~55,000 (2017) Founders: Henry Wells, William Fargo, John Butterfield
American Express List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at American Express. You can filter them based on skills, years of employment, job, education, department, and prior employment.
American Express Salaries. You can even request information on how much does American Express pay if you want to. Learn about salaries, pros and cons of working for American Express directly from the past employees.
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29,038 American Express employees in database. Find out everything there's to know about American Express employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
American Express Employees
Employee
Years
Job
Industry
Jennifer Colgan Jennifer Colgan's American Express Experience 2004 - 2007
Job Owner at Jessie Girl Jewelry
Industry Retail
Experience
Jessie Girl Jewelry January 2013 - Present
Katie's Charms 2009 - Present
American Express 2004 - 2007
JPMorgan Chase 2001 - 2004
OgilvyOne 1999 - 2001
Grey 1998 - 1999
Grey 1997 - 1998
Skills
Marketing, Social Media, Business Planning, Web Design, E-commerce, SEO, Customer Service, Sales, Retail, Online Advertising, Facebook, Direct Marketing, Project Management, Competitive Analysis, Entrepreneurship, Team Building, Email Marketing, Online Marketing, Advertising, Marketing Strategy, Social Media Marketing, Social Networking
Education
University of Phoenix 2004 — 2006
BS, Marketing, Business Administration
Jessie Girl Jewelry January 2013 - Present
Katie's Charms 2009 - Present
American Express 2004 - 2007
JPMorgan Chase 2001 - 2004
OgilvyOne 1999 - 2001
Grey 1998 - 1999
Grey 1997 - 1998
Skills
Marketing, Social Media, Business Planning, Web Design, E-commerce, SEO, Customer Service, Sales, Retail, Online Advertising, Facebook, Direct Marketing, Project Management, Competitive Analysis, Entrepreneurship, Team Building, Email Marketing, Online Marketing, Advertising, Marketing Strategy, Social Media Marketing, Social Networking
Education
University of Phoenix 2004 — 2006
BS, Marketing, Business Administration
Faith Roberts Faith Roberts's American Express Experience December 1980 - June 2001
Job Director East Florida, Central Scheduling/Insurance Verification Tampa Shared Services Center
Industry Hospital & Health Care
Experience
Parallon Business Solutions/HCA June 2013 - Present
Pediatric Associates October 2008 - December 2012
Destination Rewards September 2007 - May 2008
Wildcard systems June 2003 - February 2007
American Express December 1980 - June 2001
Skills
Management, Call Centers, Six Sigma, Operations Management, Training, Project Planning, Strategic Planning, Credit Cards, Project Management, Leadership, Customer Satisfaction, Call Center, Quality Assurance, Workforce Management, Customer Service, Program Management, Strategy, Quality Management, PMP, Process Improvement, Vendor Management, Cross-functional Team..., Team Building, PMI, Product Quality, Software Documentation, Sales, Speech Recognition, Start-ups, Craddle to Grave
Education
University of Phoenix 2000 — 2008
Bachelor of Business Management (B.B.A.), Business, Management, Marketing, and Related Support Services
Stranahan
High School Diploma, DECA Business
Parallon Business Solutions/HCA June 2013 - Present
Pediatric Associates October 2008 - December 2012
Destination Rewards September 2007 - May 2008
Wildcard systems June 2003 - February 2007
American Express December 1980 - June 2001
Skills
Management, Call Centers, Six Sigma, Operations Management, Training, Project Planning, Strategic Planning, Credit Cards, Project Management, Leadership, Customer Satisfaction, Call Center, Quality Assurance, Workforce Management, Customer Service, Program Management, Strategy, Quality Management, PMP, Process Improvement, Vendor Management, Cross-functional Team..., Team Building, PMI, Product Quality, Software Documentation, Sales, Speech Recognition, Start-ups, Craddle to Grave
Education
University of Phoenix 2000 — 2008
Bachelor of Business Management (B.B.A.), Business, Management, Marketing, and Related Support Services
Stranahan
High School Diploma, DECA Business
Norman Henson Norman Henson's American Express Experience January 2015 - Present
Job Director Technical Delivery at American Express
Industry Financial Services
Experience
American Express January 2015 - Present
IHG April 2014 - January 2015
IHG January 2013 - March 2014
IHG January 2011 - January 2013
IHG May 2008 - January 2011
InterContinental Hotels Group November 2007 - May 2008
InterContinental Hotels Group 1997 - November 2007
Six Continents 1996 - June 1997
Bass Hotels & Resorts 1993 - 1996
Bass Hotels & Resorts 1990 - 1993
Skills
Disaster Recovery, Data Center, Integration, Operating Systems, Software Development, Team Leadership, SOA, Enterprise Architecture, Databases, IT Operations, Leadership, SDLC, TCP/IP, TPF, Architecture, Networking, Testing, Performance Tuning, Servers, IT Service Management, High Availability, Management, XML, Virtualization, Vendor Management, Business Continuity, Agile Methodologies, Windows, IT Management, Cloud Computing, Security, System Deployment, Apache, Technical Support, Network Security, System Administration, Infrastructure Service..., Outsourcing, ITIL, Unix, Process Improvement, Strategy, Solaris, VMware, Software Project..., IT Strategy, Sourcing Transition..., zTPF, Data Center Migration, Applications Software...
Education
University of Phoenix 2003 — 2005
MSCIS, Computer Information Systems
University of Phoenix 2001 — 2003
BSIT, Operating Systems
American Express January 2015 - Present
IHG April 2014 - January 2015
IHG January 2013 - March 2014
IHG January 2011 - January 2013
IHG May 2008 - January 2011
InterContinental Hotels Group November 2007 - May 2008
InterContinental Hotels Group 1997 - November 2007
Six Continents 1996 - June 1997
Bass Hotels & Resorts 1993 - 1996
Bass Hotels & Resorts 1990 - 1993
Skills
Disaster Recovery, Data Center, Integration, Operating Systems, Software Development, Team Leadership, SOA, Enterprise Architecture, Databases, IT Operations, Leadership, SDLC, TCP/IP, TPF, Architecture, Networking, Testing, Performance Tuning, Servers, IT Service Management, High Availability, Management, XML, Virtualization, Vendor Management, Business Continuity, Agile Methodologies, Windows, IT Management, Cloud Computing, Security, System Deployment, Apache, Technical Support, Network Security, System Administration, Infrastructure Service..., Outsourcing, ITIL, Unix, Process Improvement, Strategy, Solaris, VMware, Software Project..., IT Strategy, Sourcing Transition..., zTPF, Data Center Migration, Applications Software...
Education
University of Phoenix 2003 — 2005
MSCIS, Computer Information Systems
University of Phoenix 2001 — 2003
BSIT, Operating Systems
Nancy Ann Stubbs Nancy Ann Stubbs's American Express Experience March 1997 - December 1999
Job Certified Coach / HR Consultant
Industry Professional Training & Coaching
Experience
The Hendricks Institute August 2004 - Present
Nancy Ann Stubbs May 2003 - Present
Sanctuary on Camelback Mountain Spa & Resort January 2001 - May 2003
Glacier Park, Inc. January 2000 - January 2001
American Express March 1997 - December 1999
Arizona Public Service Company December 1991 - March 1997
Skills
Executive Coaching, Coaching, Leadership, Team Building, Organizational..., Recruiting, Leadership Development, Training, Workshop Facilitation, Strategic Planning, Management, Employee Relations, Public Speaking, Personal Development, Consulting, Human Resources
Education
The Hendricks Institute 2002 — 2004
Up With People 1983 — 1984
University of Phoenix
BA
The Hendricks Institute August 2004 - Present
Nancy Ann Stubbs May 2003 - Present
Sanctuary on Camelback Mountain Spa & Resort January 2001 - May 2003
Glacier Park, Inc. January 2000 - January 2001
American Express March 1997 - December 1999
Arizona Public Service Company December 1991 - March 1997
Skills
Executive Coaching, Coaching, Leadership, Team Building, Organizational..., Recruiting, Leadership Development, Training, Workshop Facilitation, Strategic Planning, Management, Employee Relations, Public Speaking, Personal Development, Consulting, Human Resources
Education
The Hendricks Institute 2002 — 2004
Up With People 1983 — 1984
University of Phoenix
BA
Emily Johnson's American Express Experience 2005 - 2006
Job Sr. Salesforce Systems Analyst at CHG
Industry Financial Services
Experience
CHG June 2011 - Present
InteliSpend 2006 - June 2011
American Express 2005 - 2006
American Express incentive Services 2003 - 2005
American Express Incentive Services 2002 - 2003
American Express 1997 - 2002
Skills
Integration, Business Analysis, SDLC, Leadership, Vendor Management, B2B, Process Improvement, Business Intelligence, Software Project..., Agile Methodologies, Software Documentation, Visio, Cross-functional Team..., Software Development, Strategic Planning, Product Development, Analysis, User Acceptance Testing, Debit Cards, SQL, SharePoint, Requirements Analysis, Business Development, Microsoft SQL Server, New Business Development, Web Development, Quality Assurance, Testing, E-commerce, Product Management, Program Management, Team Building, Project Management, Team Leadership, IT Management, Customer Service, Management, Databases, Agile Project Management, Systems Analysis, Business Process, Data Warehousing, Scrum, Customer Relations, Problem Solving, Project Implementation, Change Management, Business Management, Salesforce.com Certified, Stored Value
Education
University of Phoenix 2001 — 2006
BS/IT
CHG June 2011 - Present
InteliSpend 2006 - June 2011
American Express 2005 - 2006
American Express incentive Services 2003 - 2005
American Express Incentive Services 2002 - 2003
American Express 1997 - 2002
Skills
Integration, Business Analysis, SDLC, Leadership, Vendor Management, B2B, Process Improvement, Business Intelligence, Software Project..., Agile Methodologies, Software Documentation, Visio, Cross-functional Team..., Software Development, Strategic Planning, Product Development, Analysis, User Acceptance Testing, Debit Cards, SQL, SharePoint, Requirements Analysis, Business Development, Microsoft SQL Server, New Business Development, Web Development, Quality Assurance, Testing, E-commerce, Product Management, Program Management, Team Building, Project Management, Team Leadership, IT Management, Customer Service, Management, Databases, Agile Project Management, Systems Analysis, Business Process, Data Warehousing, Scrum, Customer Relations, Problem Solving, Project Implementation, Change Management, Business Management, Salesforce.com Certified, Stored Value
Education
University of Phoenix 2001 — 2006
BS/IT
Jeffrey Bacon Jr Jeffrey Bacon Jr's American Express Experience August 2010 - May 2013
Job Trainer
Industry Leisure, Travel & Tourism
Experience
International Cruise & Excursions, Inc. May 2015 - Present
Asurion June 2014 - April 2015
TeleTech November 2013 - May 2014
Sears Holdings Corporation July 2013 - November 2013
American Express August 2010 - May 2013
Citi July 2000 - January 2010
Bank of America January 1995 - July 1998
Skills
Call Center, Retail Management, Sales Management, Customer Service, Customer Satisfaction, Hiring, Customer Experience, Customer Retention, Sales Operations, Merchandising, Customer Relations, Retail, Team Building, Forecasting, Accountability, Inventory Management, Coaching, Operations Management, Loss Prevention, Talent Development, Cross-functional Team..., Performance Management, Team Management, Process Improvement, Team Leadership, Credit, Sales Support, Budgeting, Time Management, Mentoring, Telephone Skills, Client Services, Selling, Problem Solving, Cost Reduction, Metrics, P&L, P&L Management, Profitability, Profit, Call Centers, Management, Sales, Banking
Education
University of Phoenix 2009 — 2011
Masters in Business Administration, Global Management, 3.64
University of Phoenix 2006 — 2009
Bachelor of Science in Business Management, Business Management, 3.34
Western International University 2005 — 2006
Associate of Arts in Business, Business Management, 3.45
International Cruise & Excursions, Inc. May 2015 - Present
Asurion June 2014 - April 2015
TeleTech November 2013 - May 2014
Sears Holdings Corporation July 2013 - November 2013
American Express August 2010 - May 2013
Citi July 2000 - January 2010
Bank of America January 1995 - July 1998
Skills
Call Center, Retail Management, Sales Management, Customer Service, Customer Satisfaction, Hiring, Customer Experience, Customer Retention, Sales Operations, Merchandising, Customer Relations, Retail, Team Building, Forecasting, Accountability, Inventory Management, Coaching, Operations Management, Loss Prevention, Talent Development, Cross-functional Team..., Performance Management, Team Management, Process Improvement, Team Leadership, Credit, Sales Support, Budgeting, Time Management, Mentoring, Telephone Skills, Client Services, Selling, Problem Solving, Cost Reduction, Metrics, P&L, P&L Management, Profitability, Profit, Call Centers, Management, Sales, Banking
Education
University of Phoenix 2009 — 2011
Masters in Business Administration, Global Management, 3.64
University of Phoenix 2006 — 2009
Bachelor of Science in Business Management, Business Management, 3.34
Western International University 2005 — 2006
Associate of Arts in Business, Business Management, 3.45
Dan Shashaty Dan Shashaty's American Express Experience September 1999 - June 2009
Job Project Manager at Global Response
Industry Consumer Services
Experience
Global Response November 2009 - Present
American Express September 1999 - June 2009
American Express 1999 - 2006
Skills
Call Centers, Process Improvement, Vendor Management, Project Management, Outsourcing, Management, Team Building, Customer Experience, Operations Management, Team Leadership, Leadership, Customer Satisfaction, Customer Service, Program Management, Training, Strategic Planning, Project Planning, CRM, Budgets, Process Scheduler, Quality Assurance, Telecommunications, Team Management, Performance Management, Strategy, Coaching
Education
University of Phoenix 1999 — 2002
BSBM, Business Management
Foran High School 1983 — 1986
Global Response November 2009 - Present
American Express September 1999 - June 2009
American Express 1999 - 2006
Skills
Call Centers, Process Improvement, Vendor Management, Project Management, Outsourcing, Management, Team Building, Customer Experience, Operations Management, Team Leadership, Leadership, Customer Satisfaction, Customer Service, Program Management, Training, Strategic Planning, Project Planning, CRM, Budgets, Process Scheduler, Quality Assurance, Telecommunications, Team Management, Performance Management, Strategy, Coaching
Education
University of Phoenix 1999 — 2002
BSBM, Business Management
Foran High School 1983 — 1986
Vicki Campbell Vicki Campbell's American Express Experience March 2007 - August 2009
Job Manager Corporate Travel Operations
Industry Financial Services
Experience
US Foods July 2012 - Present
American Express Business Travel May 2011 - May 2012
American Express Business Travel August 2009 - May 2011
American Express March 2007 - August 2009
American Express November 2004 - March 2007
American Express Business Travel September 2003 - November 2004
American Express Business Travel January 2002 - September 2003
American Express Business Travel January 2000 - January 2002
Skills
P&L/ROI Concepts, Account Management, Budgeting/Forecasting, Finance, Call Center Management, Organizational/Planning, Sales Operations, Performance Management, Oral/Written..., Business Analytics, Leadership, Process Improvements, Project Management, Microsoft Office 2007, Hyperion, Essbase, Axiom, Walker, Lotus Notes, Outlook, MBA, Business Travel, Call Center, CRM, Call Centers, Process Improvement, Change Management, Visio, Access, Analysis, Business Process, Project Management, Strategic Planning, Customer Satisfaction, Six Sigma, Account Management, Microsoft Word, Forecasting, Customer Experience, Budgets, PeopleSoft, Microsoft Excel, Business Process..., Financial Analysis, Training, Hyperion Enterprise, Time Management, Software Documentation, Management, Vendor Management
Education
University of Phoenix 2009 — 2012
MA, Adult Education/Corporate Training
University of Phoenix 2006 — 2008
MBA, Business Management/Finance
University of Phoenix 2004 — 2007
BS, Administration
US Foods July 2012 - Present
American Express Business Travel May 2011 - May 2012
American Express Business Travel August 2009 - May 2011
American Express March 2007 - August 2009
American Express November 2004 - March 2007
American Express Business Travel September 2003 - November 2004
American Express Business Travel January 2002 - September 2003
American Express Business Travel January 2000 - January 2002
Skills
P&L/ROI Concepts, Account Management, Budgeting/Forecasting, Finance, Call Center Management, Organizational/Planning, Sales Operations, Performance Management, Oral/Written..., Business Analytics, Leadership, Process Improvements, Project Management, Microsoft Office 2007, Hyperion, Essbase, Axiom, Walker, Lotus Notes, Outlook, MBA, Business Travel, Call Center, CRM, Call Centers, Process Improvement, Change Management, Visio, Access, Analysis, Business Process, Project Management, Strategic Planning, Customer Satisfaction, Six Sigma, Account Management, Microsoft Word, Forecasting, Customer Experience, Budgets, PeopleSoft, Microsoft Excel, Business Process..., Financial Analysis, Training, Hyperion Enterprise, Time Management, Software Documentation, Management, Vendor Management
Education
University of Phoenix 2009 — 2012
MA, Adult Education/Corporate Training
University of Phoenix 2006 — 2008
MBA, Business Management/Finance
University of Phoenix 2004 — 2007
BS, Administration
charlotte raby charlotte raby's American Express Experience August 2000 - May 2012
Job Student at nau
Industry Mental Health Care
Experience
american express August 2000 - May 2012
Education
nau 2012 — 2015
Bachelor of Science (BS), Organizational Leadership
University of Phoenix 2000 — 2002
american express August 2000 - May 2012
Education
nau 2012 — 2015
Bachelor of Science (BS), Organizational Leadership
University of Phoenix 2000 — 2002
Taoufic Gandi's American Express Experience July 2014 - Present
Job Servicing Strategy and Customer Experience Business Analyst
Industry Financial Services
Experience
American Express July 2014 - Present
Keyra April 2007 - Present
American Express December 2012 - July 2013
Skills
Payment Services, Payment Cards, CAPM, KYC, SWOT analysis, Project Management PMI, Six Sigma Green Belt, Credit Cards, FX Options, Microsoft Office, Process Improvement, Trade Finance, Payments
Education
University of Phoenix 2012 — 2014
Bachelor's Degree, Business Administration and Management, General
American Express July 2014 - Present
Keyra April 2007 - Present
American Express December 2012 - July 2013
Skills
Payment Services, Payment Cards, CAPM, KYC, SWOT analysis, Project Management PMI, Six Sigma Green Belt, Credit Cards, FX Options, Microsoft Office, Process Improvement, Trade Finance, Payments
Education
University of Phoenix 2012 — 2014
Bachelor's Degree, Business Administration and Management, General
Heidi Wilkerson Heidi Wilkerson's American Express Experience October 1999 - August 2001
Job Telecommunications Professional
Industry Telecommunications
Experience
IRT/ ATT July 2007 - November 2012
OnRite August 2001 - July 2007
American Express October 1999 - August 2001
Skills
Training Facilitation, Problem Solving, Program Management, Extensive knowledge of..., Team Leadership, Telecommunications, Curriculum Design, Customer Service, Team Building, CRM, Policy, Sales, Management, Leadership, Coaching, Customer Retention, Call Centers, Performance Management, Vendor Management
Education
University of Phoenix 2011 — 2014
Bachelor of Applied Science (B.A.Sc.), Psychology
Plantation High School 1991 — 1995
IRT/ ATT July 2007 - November 2012
OnRite August 2001 - July 2007
American Express October 1999 - August 2001
Skills
Training Facilitation, Problem Solving, Program Management, Extensive knowledge of..., Team Leadership, Telecommunications, Curriculum Design, Customer Service, Team Building, CRM, Policy, Sales, Management, Leadership, Coaching, Customer Retention, Call Centers, Performance Management, Vendor Management
Education
University of Phoenix 2011 — 2014
Bachelor of Applied Science (B.A.Sc.), Psychology
Plantation High School 1991 — 1995
Roberto Villegas, MBA,PMP's American Express Experience August 2011 - Present
Job Director Portfolio Management
Industry Financial Services
Experience
American Express August 2011 - Present
American Express May 2005 - August 2011
American Express January 2000 - May 2005
Skills
Portfolio Management, Financial Services, Financial Analysis, Clarity, Managerial Finance, Re-engineering, Project Portfolio..., Financial Modeling, PMO, Business Process..., SDLC, Project Management, Relationship Management, Vendor Management, Business Analysis
Education
University of Phoenix 2006 — 2009
MBA, Business, Finance
EAFIT University (Colombia) 1990 — 1996
Bachelor of Business Administration (B.B.A.), Finance, General
American Express August 2011 - Present
American Express May 2005 - August 2011
American Express January 2000 - May 2005
Skills
Portfolio Management, Financial Services, Financial Analysis, Clarity, Managerial Finance, Re-engineering, Project Portfolio..., Financial Modeling, PMO, Business Process..., SDLC, Project Management, Relationship Management, Vendor Management, Business Analysis
Education
University of Phoenix 2006 — 2009
MBA, Business, Finance
EAFIT University (Colombia) 1990 — 1996
Bachelor of Business Administration (B.B.A.), Finance, General
Clare Grant Clare Grant's American Express Experience November 2000 - December 2002
Job Front Line Leader at Humana
Industry Insurance
Experience
Humana January 2003 - Present
American Express November 2000 - December 2002
American Express August 1998 - November 2000
American Express September 1996 - August 1998
Skills
Customer Service, Event Planning, Coaching and Developing, Training and Curriculum..., Interviewing, Supervisory Skills, Call Center Manager
Education
University of Phoenix 1999 — 2001
Master of Arts (M.A.), Organizational Management
University of Tampa 1982 — 1985
Bachelor's degree, Psychology
Humana January 2003 - Present
American Express November 2000 - December 2002
American Express August 1998 - November 2000
American Express September 1996 - August 1998
Skills
Customer Service, Event Planning, Coaching and Developing, Training and Curriculum..., Interviewing, Supervisory Skills, Call Center Manager
Education
University of Phoenix 1999 — 2001
Master of Arts (M.A.), Organizational Management
University of Tampa 1982 — 1985
Bachelor's degree, Psychology
Boyd Llewelyn Boyd Llewelyn's American Express Experience January 2012 - June 2013
Job
Industry Information Technology and Services
Experience
Fidelity Investments June 2013 - Present
American Express January 2012 - June 2013
American Express May 2010 - December 2011
American Express November 2006 - July 2010
American Express April 2005 - November 2006
American Express July 1998 - April 2005
Human Affairs International 1996 - 1998
Aetna 1994 - 1996
Skills
Websphere, XML, Visual Basic, Distributed Systems, MVS, Software Development, SDLC, Management, Credit Cards, Software Project..., Strategic Planning, Databases, PMP, Outsourcing, SOA, Web Services, Project Management, Enterprise Software, Governance, Leadership, IT Strategy, Architectures, .NET, Java Enterprise Edition, Enterprise Architecture, System Architecture, Requirements Analysis, Agile Project Management, Business Intelligence, Architecture
Education
University of Phoenix 1993 — 1997
BS
Fidelity Investments June 2013 - Present
American Express January 2012 - June 2013
American Express May 2010 - December 2011
American Express November 2006 - July 2010
American Express April 2005 - November 2006
American Express July 1998 - April 2005
Human Affairs International 1996 - 1998
Aetna 1994 - 1996
Skills
Websphere, XML, Visual Basic, Distributed Systems, MVS, Software Development, SDLC, Management, Credit Cards, Software Project..., Strategic Planning, Databases, PMP, Outsourcing, SOA, Web Services, Project Management, Enterprise Software, Governance, Leadership, IT Strategy, Architectures, .NET, Java Enterprise Edition, Enterprise Architecture, System Architecture, Requirements Analysis, Agile Project Management, Business Intelligence, Architecture
Education
University of Phoenix 1993 — 1997
BS
Christin Schmitt Christin Schmitt's American Express Experience June 2010 - February 2013
Job Project Manager at Wells Fargo
Industry Information Technology and Services
Experience
Wells Fargo January 2015 - Present
Ethos Solutions August 2014 - November 2014
Crestbrook Insurance September 2013 - March 2014
American Express June 2010 - February 2013
American Express June 2006 - June 2010
Skills
Vendor Management, IT Strategy, Management, Leadership, Start-ups, Cloud Computing, Agile Methodologies, Risk Management, Business Strategy, Marketing Strategy, SDLC, Business Analysis, Business Process..., Business Process
Education
University of Phoenix 1996 — 2000
Bachelor's Degree, Information Technology
Wells Fargo January 2015 - Present
Ethos Solutions August 2014 - November 2014
Crestbrook Insurance September 2013 - March 2014
American Express June 2010 - February 2013
American Express June 2006 - June 2010
Skills
Vendor Management, IT Strategy, Management, Leadership, Start-ups, Cloud Computing, Agile Methodologies, Risk Management, Business Strategy, Marketing Strategy, SDLC, Business Analysis, Business Process..., Business Process
Education
University of Phoenix 1996 — 2000
Bachelor's Degree, Information Technology
Paola Baker Paola Baker's American Express Experience January 1997 - January 2008
Job Certified Teacher Grades K8 (Bilingual)
Industry Education Management
Experience
Our Lady of Assumption Catholic School, Albuquerque NM June 2013 - Present
catholic school August 2011 - June 2013
Rio Rancho Public Schools August 2010 - May 2012
University of Phoenix October 2007 - June 2011
American Express January 1997 - January 2008
Bank of America May 2002 - December 2006
Skills
Microsoft Office, Customer Service, Spanish, Public Speaking, Classroom, Human Resources, Curriculum Design, Management, Real Estate, PowerPoint, Research, Staff Development, Team Leadership
Education
University of Phoenix 2006 — 2010
BA, Elementary Education-Science
Southwest Academy of Technology 1990 — 1995
Associates Degree, Travel and Tourism Management
New Mexico Highlands University
Adult and Continuing Education and Teaching
Our Lady of Assumption Catholic School, Albuquerque NM June 2013 - Present
catholic school August 2011 - June 2013
Rio Rancho Public Schools August 2010 - May 2012
University of Phoenix October 2007 - June 2011
American Express January 1997 - January 2008
Bank of America May 2002 - December 2006
Skills
Microsoft Office, Customer Service, Spanish, Public Speaking, Classroom, Human Resources, Curriculum Design, Management, Real Estate, PowerPoint, Research, Staff Development, Team Leadership
Education
University of Phoenix 2006 — 2010
BA, Elementary Education-Science
Southwest Academy of Technology 1990 — 1995
Associates Degree, Travel and Tourism Management
New Mexico Highlands University
Adult and Continuing Education and Teaching
Luiz Januario Luiz Januario's American Express Experience 1996 - 2009
Job Senior IT Consultant, Financial Centrics, SCI Solutions LLC
Industry Computer Software
Experience
Financial Centrics August 2011 - Present
SCI Solutions LLC May 2009 - Present
BCI Bioenergy May 2009 - June 2011
American Express 1996 - 2009
Skills
Change Management, Governance, Business Analysis, Cloud Computing, Information Security, Financial Services, IT Management, .NET, Business Process, Project Management, Process Improvement, Integration, Software Project..., IT Strategy, Program Management, Security, ERP, Information Technology, Business Intelligence, SharePoint, Vendor Management, DB2, Visio, Agile Methodologies, Microsoft SQL Server, MS Project, SDLC, Web Design, Business Process..., Portfolio Management, Outsourcing, Solution Architecture, Disaster Recovery, Project Portfolio..., CRM, Enterprise Architecture, SaaS, IT Service Management, Start-ups, ITIL, Mobile Applications, Identity Management, Requirements Analysis, Business Process..., Business Transformation, Professional Services
Education
University of Phoenix
Financial Centrics August 2011 - Present
SCI Solutions LLC May 2009 - Present
BCI Bioenergy May 2009 - June 2011
American Express 1996 - 2009
Skills
Change Management, Governance, Business Analysis, Cloud Computing, Information Security, Financial Services, IT Management, .NET, Business Process, Project Management, Process Improvement, Integration, Software Project..., IT Strategy, Program Management, Security, ERP, Information Technology, Business Intelligence, SharePoint, Vendor Management, DB2, Visio, Agile Methodologies, Microsoft SQL Server, MS Project, SDLC, Web Design, Business Process..., Portfolio Management, Outsourcing, Solution Architecture, Disaster Recovery, Project Portfolio..., CRM, Enterprise Architecture, SaaS, IT Service Management, Start-ups, ITIL, Mobile Applications, Identity Management, Requirements Analysis, Business Process..., Business Transformation, Professional Services
Education
University of Phoenix
Donna May Donna May's American Express Experience March 1988 - July 2009
Job Experienced Manager, Project Manager, and Instructor
Industry Financial Services
Experience
Industrial credit union 2013 - Present
American Express March 1988 - July 2009
American Express March 1988 - June 2009
Skills
I have 10 years..., Management and Project..., Vendor Management, Business Analysis, PMO, SDLC, Project Portfolio..., PMP, Project Delivery, Business Process..., Project Management, Process Improvement, Program Management, Credit Cards, Change Management, Financial Services, Requirements Analysis, Relationship Management, Requirements Gathering, Integration
Education
University of Phoenix 2007 — 2008
In progress, Business
Industrial credit union 2013 - Present
American Express March 1988 - July 2009
American Express March 1988 - June 2009
Skills
I have 10 years..., Management and Project..., Vendor Management, Business Analysis, PMO, SDLC, Project Portfolio..., PMP, Project Delivery, Business Process..., Project Management, Process Improvement, Program Management, Credit Cards, Change Management, Financial Services, Requirements Analysis, Relationship Management, Requirements Gathering, Integration
Education
University of Phoenix 2007 — 2008
In progress, Business
Jim Kape Jim Kape's American Express Experience 1998 - 2002
Job Program Manager at Nissan
Industry Information Technology and Services
Experience
Nissan Motor Company June 2013 - Present
Hodges and Fooshee Realty 2012 - August 2014
Dream Saver Solutions, LLC March 2012 - July 2014
IBM 1998 - 2012
American Express 1998 - 2002
interactive flight technologies 1996 - 1997
Microchip Technology September 1993 - August 1996
Fresh Technology 1990 - 1993
Skills
Management, Troubleshooting, Technology Management, Entrepreneurship, Team Building, Team Leadership, Program Management, IT Management, Project Management, ITIL, Outsourcing, Start-ups, MS Project, IT Service Management, PMP, PMO, Disaster Recovery, Visio, Integration, Cross-functional Team..., Business Analysis, Agile Methodologies, Data Center
Education
University of Phoenix 1994 — 1996
Masters of Business Administration, Technology Management
University of Phoenix 1990 — 1996
Bachelor of Science (B.S.), Business Administration
Nissan Motor Company June 2013 - Present
Hodges and Fooshee Realty 2012 - August 2014
Dream Saver Solutions, LLC March 2012 - July 2014
IBM 1998 - 2012
American Express 1998 - 2002
interactive flight technologies 1996 - 1997
Microchip Technology September 1993 - August 1996
Fresh Technology 1990 - 1993
Skills
Management, Troubleshooting, Technology Management, Entrepreneurship, Team Building, Team Leadership, Program Management, IT Management, Project Management, ITIL, Outsourcing, Start-ups, MS Project, IT Service Management, PMP, PMO, Disaster Recovery, Visio, Integration, Cross-functional Team..., Business Analysis, Agile Methodologies, Data Center
Education
University of Phoenix 1994 — 1996
Masters of Business Administration, Technology Management
University of Phoenix 1990 — 1996
Bachelor of Science (B.S.), Business Administration
Carol Riggins Carol Riggins's American Express Experience June 1996 - Present
Job Team Leader at American Express Travel
Industry Professional Training & Coaching
Experience
American Express June 1996 - Present
Rosenbluth International August 1991 - June 1996
Journey House Travel, Inc. April 1984 - July 1988
Skills
Proven Leadership Skills, Coaching and..., Critical Thinking, Effetive Communication..., Leading People, Dependable Team Player, Positive Can-do Attitude, Motivated self-starter, Flexible to Change, Flexible Approach, Flexible Schedule, Situational Leadership, Educational Leadership, Written & Oral..., Persuasive Presentation..., Call Centers, Leadership, Travel Management, Sabre, Coaching, Business Travel, Team Leadership, Lotus Notes, Building Relationships, Customer Experience, Employee Training, Organizational..., Relationship Management, Talent Management, Training Delivery, Performance Management, Needs Analysis, Instructor-led Training, Travel Planning, Adult Education, Interviews, Team Building, Leisure Travel, Training, Leadership Development
Education
University of Phoenix 2013 — 2015
Master of psychology, Industry and organizational behavior
University of Phoenix 2011 — 2013
MAET, Adult Education
University of Phoenix 2006 — 2011
BS/BM, Business Management
McConnell Travel School 1982 — 1983
Certification in Travel and Tourism, Tourism and Travel Services Management
A.D. Johnston High School 1978 — 1982
High school diploma
American Express June 1996 - Present
Rosenbluth International August 1991 - June 1996
Journey House Travel, Inc. April 1984 - July 1988
Skills
Proven Leadership Skills, Coaching and..., Critical Thinking, Effetive Communication..., Leading People, Dependable Team Player, Positive Can-do Attitude, Motivated self-starter, Flexible to Change, Flexible Approach, Flexible Schedule, Situational Leadership, Educational Leadership, Written & Oral..., Persuasive Presentation..., Call Centers, Leadership, Travel Management, Sabre, Coaching, Business Travel, Team Leadership, Lotus Notes, Building Relationships, Customer Experience, Employee Training, Organizational..., Relationship Management, Talent Management, Training Delivery, Performance Management, Needs Analysis, Instructor-led Training, Travel Planning, Adult Education, Interviews, Team Building, Leisure Travel, Training, Leadership Development
Education
University of Phoenix 2013 — 2015
Master of psychology, Industry and organizational behavior
University of Phoenix 2011 — 2013
MAET, Adult Education
University of Phoenix 2006 — 2011
BS/BM, Business Management
McConnell Travel School 1982 — 1983
Certification in Travel and Tourism, Tourism and Travel Services Management
A.D. Johnston High School 1978 — 1982
High school diploma
Paula Mattingly's American Express Experience September 1996 - October 2000
Job Operations Analyst at American Express Business Travel
Industry Telecommunications
Experience
American Express Business Travel October 2000 - Present
American Express September 1996 - October 2000
Maritz Travel Company October 1994 - September 1996
Trans World Airlines December 1985 - October 1994
Skills
Call Centers, Business Analysis, Customer Service, Process Improvement, Data Analysis, Analysis, Relationship Management, Travel Management, Business Process..., Forecasting, Management, Change Management, Vendor Management, Project Management, Access, Risk Management, Customer Satisfaction
Education
University of Phoenix 2010 — 2013
AAFS, Finance, A
American Express Business Travel October 2000 - Present
American Express September 1996 - October 2000
Maritz Travel Company October 1994 - September 1996
Trans World Airlines December 1985 - October 1994
Skills
Call Centers, Business Analysis, Customer Service, Process Improvement, Data Analysis, Analysis, Relationship Management, Travel Management, Business Process..., Forecasting, Management, Change Management, Vendor Management, Project Management, Access, Risk Management, Customer Satisfaction
Education
University of Phoenix 2010 — 2013
AAFS, Finance, A
Sandra Flinchum Sandra Flinchum's American Express Experience March 1999 - July 2011
Job Customer Service Representative at LeBleu Bottled Water of the Triad
Industry Accounting
Experience
LeBleu Bottled Water of the Triad May 2014 - Present
In the Triad Area July 2011 - Present
Arnold Jones Services April 2013 - December 2013
New Breed Logistics September 2012 - November 2012
American Express March 1999 - July 2011
American Express January 1999 - January 2011
American Express January 1999 - January 2011
First South Utility January 1998 - January 1999
First South Utility January 1998 - January 1999
San-Dale Corporation January 1992 - January 1998
Skills
Call Center, Customer Service, Outlook, Process Improvement, Accounting, Microsoft Excel, Access, Business Analysis, Budgets, Microsoft Word, Microsoft Office, PowerPoint, 10 Key, Customer Satisfaction, Analysis, Account Reconciliation, Call Centers, Banking, Human Resources
Education
Davidson Community College 2012 — 2015
Associate Degree, Accounting
Davidson Community College 2012 — 2014
Associate Degree, Accounting
davidsonccc 2012 — 2014
Associate's, Accounting
University of Phoenix 2007 — 2008
Bachelor of Arts (BA), Business Administration and Management, General
LeBleu Bottled Water of the Triad May 2014 - Present
In the Triad Area July 2011 - Present
Arnold Jones Services April 2013 - December 2013
New Breed Logistics September 2012 - November 2012
American Express March 1999 - July 2011
American Express January 1999 - January 2011
American Express January 1999 - January 2011
First South Utility January 1998 - January 1999
First South Utility January 1998 - January 1999
San-Dale Corporation January 1992 - January 1998
Skills
Call Center, Customer Service, Outlook, Process Improvement, Accounting, Microsoft Excel, Access, Business Analysis, Budgets, Microsoft Word, Microsoft Office, PowerPoint, 10 Key, Customer Satisfaction, Analysis, Account Reconciliation, Call Centers, Banking, Human Resources
Education
Davidson Community College 2012 — 2015
Associate Degree, Accounting
Davidson Community College 2012 — 2014
Associate Degree, Accounting
davidsonccc 2012 — 2014
Associate's, Accounting
University of Phoenix 2007 — 2008
Bachelor of Arts (BA), Business Administration and Management, General
Bryan Kinman Bryan Kinman's American Express Experience January 1998 - January 2004
Job Flagship at The Vanguard Group
Industry Financial Services
Experience
THE VANGAURD GROUP January 2004 - Present
American Express January 1998 - January 2004
TCF FINANCIAL SERVICES January 1997 - January 1998
Skills
Risk Management, Mergers & Acquisitions, Banking, Sales, Finance, Relationship Management, Loans, Credit, Investments
Education
University of Phoenix 2001 — 2003
MBA, Global Business Management
Utah State University
B.A, Human Recourse Management
THE VANGAURD GROUP January 2004 - Present
American Express January 1998 - January 2004
TCF FINANCIAL SERVICES January 1997 - January 1998
Skills
Risk Management, Mergers & Acquisitions, Banking, Sales, Finance, Relationship Management, Loans, Credit, Investments
Education
University of Phoenix 2001 — 2003
MBA, Global Business Management
Utah State University
B.A, Human Recourse Management
Tonette Zugg's American Express Experience February 2013 - Present
Job Client Manager, Global Merchant Services, American Express Co
Industry Financial Services
Experience
American Express February 2013 - Present
American Express Co June 2010 - February 2013
American Express 2003 - March 2007
American Express April 1996 - July 2003
Skills
Expense Management, Global Client Management, Consultants, Leadership, B2B, Payments, Accounts Payable, Management, CRM, Salesforce.com, Account Management, Customer Acquisition, Customer Experience, Strategic Partnerships, Credit Cards, Customer Retention, Financial Services, Relationship Management, Strategy, Sales Process, Sales
Education
University of Phoenix 2008 — 2011
Bachelor of Science, Business Management
American Express February 2013 - Present
American Express Co June 2010 - February 2013
American Express 2003 - March 2007
American Express April 1996 - July 2003
Skills
Expense Management, Global Client Management, Consultants, Leadership, B2B, Payments, Accounts Payable, Management, CRM, Salesforce.com, Account Management, Customer Acquisition, Customer Experience, Strategic Partnerships, Credit Cards, Customer Retention, Financial Services, Relationship Management, Strategy, Sales Process, Sales
Education
University of Phoenix 2008 — 2011
Bachelor of Science, Business Management
Amie Ader-Beeler Amie Ader-Beeler's American Express Experience April 2001 - May 2002
Job Director and Assistant Dean of Graduate Business Programs
Industry Higher Education
Experience
Southern New Hampshire University January 2014 - Present
Southern New Hampshire University July 2012 - June 2015
Western Governors University February 2011 - August 2012
Western Governors University June 2010 - February 2011
Western Governors University August 2009 - June 2010
American Express April 2001 - May 2002
American Express January 1999 - January 2001
American Express May 1989 - June 1994
Skills
Distance Learning, Adult Education, Instructional Design, E-Learning, Higher Education, Curriculum Development, Curriculum Design, Leadership Development, Project Management, Leadership, Program Management, Strategic Planning, Management, Training, Editing, Passion for Success, Research, Public Speaking, Employee Training, Program Development, Student Affairs, Coaching, Staff Development, Teaching, Educational Technology
Education
Walden University 2013 — 2016
Doctorate of Philosophy in Management and Organizational Leadership
University of Phoenix 2004 — 2006
MBA
University of Utah 1993 — 1996
Bachelors of Arts, English
Southern New Hampshire University January 2014 - Present
Southern New Hampshire University July 2012 - June 2015
Western Governors University February 2011 - August 2012
Western Governors University June 2010 - February 2011
Western Governors University August 2009 - June 2010
American Express April 2001 - May 2002
American Express January 1999 - January 2001
American Express May 1989 - June 1994
Skills
Distance Learning, Adult Education, Instructional Design, E-Learning, Higher Education, Curriculum Development, Curriculum Design, Leadership Development, Project Management, Leadership, Program Management, Strategic Planning, Management, Training, Editing, Passion for Success, Research, Public Speaking, Employee Training, Program Development, Student Affairs, Coaching, Staff Development, Teaching, Educational Technology
Education
Walden University 2013 — 2016
Doctorate of Philosophy in Management and Organizational Leadership
University of Phoenix 2004 — 2006
MBA
University of Utah 1993 — 1996
Bachelors of Arts, English
Grant Jex Grant Jex's American Express Experience September 2011 - February 2012
Job SVPCompliance and Internal Audit at Proficio Bank
Industry Financial Services
Experience
Proficio Bank February 2012 - Present
American Express September 2011 - February 2012
Proficio Bank April 2010 - October 2011
Barnes Banking Company May 2009 - January 2010
Jefferson Wells International July 2007 - May 2009
Wells Fargo Bank October 1992 - July 2007
First Security Bank May 1984 - July 1992
Education
University of Phoenix 1990 — 1992
Bachelors, Business Administration
Proficio Bank February 2012 - Present
American Express September 2011 - February 2012
Proficio Bank April 2010 - October 2011
Barnes Banking Company May 2009 - January 2010
Jefferson Wells International July 2007 - May 2009
Wells Fargo Bank October 1992 - July 2007
First Security Bank May 1984 - July 1992
Education
University of Phoenix 1990 — 1992
Bachelors, Business Administration
Brenda Bunch Brenda Bunch's American Express Experience June 2014 - Present
Job Senior Business Analyst at American Express
Industry Computer Software
Experience
American Express June 2014 - Present
American Express March 2012 - June 2014
Today's Patio 2011 - 2012
Bunch of Smiles Photography January 2003 - December 2011
Speedway Raceway 2002 - 2003
TeachMaster 2000 - 2002
Office Management/Accounting/Finance 1996 - 2000
Skills
Accounting, Quickbooks, Small Business..., Medium Business..., Accounts Payable, Accounts Receivable, General Ledger, Business Management, Business Analysis, Microsoft Office, Finance, Project Management, Outstanding Customer..., Marketing, Sales, Graphic Design, Professional..., Computer Savvy, Scheduling, Organized, Photography, Adobe Photoshop, Lightroom, Payroll, Invoicing, Human Resources, Data Entry, Office Management, Financial Reporting, Financial Statements, Spreadsheets, Financial Analysis, Small Business, Team Building, Cash Flow Forecasting, Access, Time Management, Microsoft Excel, Outlook, Microsoft Word, Fixed Assets, Portrait Photography, Analysis, Expenses, Teamwork, Financial Forecasting, Preparation, Pivot Tables, Digital Photography, Social Networking
Education
University of Phoenix 2012 — 2013
Master's degree, Accounting, 3.97 GPA
University of Phoenix
Dual Bachelor's Degree, Business Management and Business Administration
American Express June 2014 - Present
American Express March 2012 - June 2014
Today's Patio 2011 - 2012
Bunch of Smiles Photography January 2003 - December 2011
Speedway Raceway 2002 - 2003
TeachMaster 2000 - 2002
Office Management/Accounting/Finance 1996 - 2000
Skills
Accounting, Quickbooks, Small Business..., Medium Business..., Accounts Payable, Accounts Receivable, General Ledger, Business Management, Business Analysis, Microsoft Office, Finance, Project Management, Outstanding Customer..., Marketing, Sales, Graphic Design, Professional..., Computer Savvy, Scheduling, Organized, Photography, Adobe Photoshop, Lightroom, Payroll, Invoicing, Human Resources, Data Entry, Office Management, Financial Reporting, Financial Statements, Spreadsheets, Financial Analysis, Small Business, Team Building, Cash Flow Forecasting, Access, Time Management, Microsoft Excel, Outlook, Microsoft Word, Fixed Assets, Portrait Photography, Analysis, Expenses, Teamwork, Financial Forecasting, Preparation, Pivot Tables, Digital Photography, Social Networking
Education
University of Phoenix 2012 — 2013
Master's degree, Accounting, 3.97 GPA
University of Phoenix
Dual Bachelor's Degree, Business Management and Business Administration
Rosa Reyes Williams Rosa Reyes Williams's American Express Experience February 2012 - Present
Job Portfolio Analyst at American Express
Industry Accounting
Experience
American Express February 2012 - Present
Richmond American Homes August 2005 - June 2009
Richmond American Homes July 2002 - July 2005
Richmond American Homes June 2001 - June 2002
Richmond American Homes July 1999 - May 2001
Skills
Cost Accounting, General Ledger, Financial Statements, Accounts Payable, Journal Entries, Accounting, Financial Reporting, Account Reconciliation
Education
University of Phoenix
Bachelor of Science (BS), Accounting and Business/Management
American Express February 2012 - Present
Richmond American Homes August 2005 - June 2009
Richmond American Homes July 2002 - July 2005
Richmond American Homes June 2001 - June 2002
Richmond American Homes July 1999 - May 2001
Skills
Cost Accounting, General Ledger, Financial Statements, Accounts Payable, Journal Entries, Accounting, Financial Reporting, Account Reconciliation
Education
University of Phoenix
Bachelor of Science (BS), Accounting and Business/Management
Julie Gatson Julie Gatson's American Express Experience June 1997 - March 2009
Job HR Coordinator
Industry Financial Services
Experience
US Foods April 2012 - Present
US Foods August 2011 - April 2012
American Express June 1997 - March 2009
Skills
Process Improvement, Performance Management, Vendor Management, Recruiting, Leadership, Human Resources, Budgets, Management
Education
University of Phoenix 2004 — 2006
BSBM, Business
US Foods April 2012 - Present
US Foods August 2011 - April 2012
American Express June 1997 - March 2009
Skills
Process Improvement, Performance Management, Vendor Management, Recruiting, Leadership, Human Resources, Budgets, Management
Education
University of Phoenix 2004 — 2006
BSBM, Business
Amber Syddall Amber Syddall's American Express Experience November 1998 - November 2009
Job Project Manager of Process Improvement at Discover Financial Services
Industry Financial Services
Experience
Discover Financial Services November 2014 - Present
Discover Financial Services April 2013 - November 2014
Discover Financial Services January 2012 - April 2013
Zions Bank April 2010 - January 2012
American Express November 1998 - November 2009
Skills
Compliance, Banking, PowerPoint, Problem Solving, Word, Microsoft Office, Change Management, Customer Service, Process Improvement, Excel, Team Leadership, Analysis, AML, Operations Management, Due Diligence, KYC, Team Building, Quality Auditing, Leadership, Quality Assurance, Recruiting, Underwriting, User Acceptance Testing, Visio, Six Sigma, Management, Call Centers, Training, Business Analysis, Vendor Management, Human Resources, Customer Experience, Cross-functional Team..., Data Analysis, Customer Satisfaction, Business Process..., Performance Management, Project Management, Coaching, Financial Analysis, Financial Services, Marketing, Operational Excellence, Team Management, Microsoft Excel, Process Engineering, Quality Management, Risk Management, Relationship Management
Education
University of Phoenix 2008 — 2011
Bachelor of Science, Business Management
Discover Financial Services November 2014 - Present
Discover Financial Services April 2013 - November 2014
Discover Financial Services January 2012 - April 2013
Zions Bank April 2010 - January 2012
American Express November 1998 - November 2009
Skills
Compliance, Banking, PowerPoint, Problem Solving, Word, Microsoft Office, Change Management, Customer Service, Process Improvement, Excel, Team Leadership, Analysis, AML, Operations Management, Due Diligence, KYC, Team Building, Quality Auditing, Leadership, Quality Assurance, Recruiting, Underwriting, User Acceptance Testing, Visio, Six Sigma, Management, Call Centers, Training, Business Analysis, Vendor Management, Human Resources, Customer Experience, Cross-functional Team..., Data Analysis, Customer Satisfaction, Business Process..., Performance Management, Project Management, Coaching, Financial Analysis, Financial Services, Marketing, Operational Excellence, Team Management, Microsoft Excel, Process Engineering, Quality Management, Risk Management, Relationship Management
Education
University of Phoenix 2008 — 2011
Bachelor of Science, Business Management
Stephanie Salley Stephanie Salley's American Express Experience September 2000 - December 2010
Job Project Manager for ADP
Industry Human Resources
Experience
ADP December 2010 - Present
American Express September 2000 - December 2010
Skills
Lotus Notes, Microsoft Office, Internet Explorer, Customer Service, Process Improvement, Call Center, Microsoft Excel, Outlook, Program Management, Human Resources, PowerPoint, Project Management, SharePoint, Training, Strategic Planning, Team Leadership, Change Management, Microsoft Word, Team Building, Business Analysis, CRM, Leadership, Call Centers
Education
Western International University 2009 — 2013
Bachelor of Science (B.S.), Business - Minor in Legal Studies, Cum Laude
Gresham High School 1989 — 1991
Arkadelphia High School 1988 — 1989
University of Phoenix
BSCJA, Criminal Justice
ADP December 2010 - Present
American Express September 2000 - December 2010
Skills
Lotus Notes, Microsoft Office, Internet Explorer, Customer Service, Process Improvement, Call Center, Microsoft Excel, Outlook, Program Management, Human Resources, PowerPoint, Project Management, SharePoint, Training, Strategic Planning, Team Leadership, Change Management, Microsoft Word, Team Building, Business Analysis, CRM, Leadership, Call Centers
Education
Western International University 2009 — 2013
Bachelor of Science (B.S.), Business - Minor in Legal Studies, Cum Laude
Gresham High School 1989 — 1991
Arkadelphia High School 1988 — 1989
University of Phoenix
BSCJA, Criminal Justice
Corie Yetka Corie Yetka's American Express Experience June 1994 - January 1996
Job
Industry Financial Services
Experience
Realty World/World Estates June 2009 - November 2011
Discover Financial Services January 2007 - May 2009
Corie Yetka, Self-Employed March 2005 - January 2007
American Express Corporate Services August 2003 - November 2004
American Express Travel Related Services January 1996 - August 2003
American Express June 1994 - January 1996
American Express April 1989 - June 1994
Skills
Customer Relations, Customer Service, Call Center, Account Management, Customer Satisfaction, Payments, Event Planning, Purchasing Strategy, Customer Experience..., Training Delivery, Customer Experience, Photography, Purchasing, Call Centers, Management, Leadership, CRM, Program Management, Sales
Education
University of Phoenix 2000 — 2002
Bachelor of Science, Business-Marketing
Realty World/World Estates June 2009 - November 2011
Discover Financial Services January 2007 - May 2009
Corie Yetka, Self-Employed March 2005 - January 2007
American Express Corporate Services August 2003 - November 2004
American Express Travel Related Services January 1996 - August 2003
American Express June 1994 - January 1996
American Express April 1989 - June 1994
Skills
Customer Relations, Customer Service, Call Center, Account Management, Customer Satisfaction, Payments, Event Planning, Purchasing Strategy, Customer Experience..., Training Delivery, Customer Experience, Photography, Purchasing, Call Centers, Management, Leadership, CRM, Program Management, Sales
Education
University of Phoenix 2000 — 2002
Bachelor of Science, Business-Marketing
Devon Tran Devon Tran's American Express Experience 1998 - March 2010
Job Informatics Software Quality Assurance Analyst II at ARUP Laboratories
Industry Financial Services
Experience
ARUP Laboratories March 2010 - Present
American Express 1998 - March 2010
GE Money July 1998 - August 2009
GE Coporate Payment Services 1998 - 2009
Skills
Six Sigma, Process Improvement, Quality Assurance, Cross-functional Team..., Vendor Management, SDLC, Business Analysis, Financial Services, Change Management, Team Building, Business Process..., Project Management, Software Quality..., Visio, Requirements Analysis, Agile Methodologies, Testing, Software Project..., Software Documentation, User Acceptance Testing, PMP, Business Intelligence, Project Portfolio..., Integration, Agile Project Management, SQL, Test Planning, Credit Cards
Education
University of Phoenix 2001 — 2005
Bachelor of Science (BS), Business Administration and Management, General
ARUP Laboratories March 2010 - Present
American Express 1998 - March 2010
GE Money July 1998 - August 2009
GE Coporate Payment Services 1998 - 2009
Skills
Six Sigma, Process Improvement, Quality Assurance, Cross-functional Team..., Vendor Management, SDLC, Business Analysis, Financial Services, Change Management, Team Building, Business Process..., Project Management, Software Quality..., Visio, Requirements Analysis, Agile Methodologies, Testing, Software Project..., Software Documentation, User Acceptance Testing, PMP, Business Intelligence, Project Portfolio..., Integration, Agile Project Management, SQL, Test Planning, Credit Cards
Education
University of Phoenix 2001 — 2005
Bachelor of Science (BS), Business Administration and Management, General
Rasheeda Stevens's American Express Experience July 2009 - October 2009
Job Customer Service Professional|Social & Human Services Professional| Office Admin. and Your Next Indispensable Right Hand
Industry Financial Services
Experience
Medco June 2010 - October 2010
American Express July 2009 - October 2009
Private In-Home May 2008 - March 2009
American Express October 2006 - February 2008
American Express August 2005 - October 2006
Alliance Data September 2001 - July 2005
Skills
Customer Service, Microsoft Office, Problem Solving, Customer Relations, Teamwork, Customer Satisfaction, Administrative Support, Call Center, Word, PowerPoint, Account Management, Compliance, Administration, Excel, Microsoft Word, Microsoft Excel, Administrative..., Marketing Strategy, Sales, Marketing, Event Planning, Coaching, Management, System Administration, Call Centers, Time Management, Social Media Marketing, Outlook, Program Management, Social Networking, Online Marketing, Facebook, Budgets, Social Media, Training, Leadership, Project Planning, Research, Analysis, Event Management, Healthcare, Public Speaking, Nonprofits, Data Entry, Public Relations, Small Business, Staff Development, Recruiting, Team Leadership, Leadership Development
Education
University of Phoenix 2008 — 2009
Associate of Arts in Information Technology
Mifflin High School 1997 — 2001
Diploma, General Studies
Medco June 2010 - October 2010
American Express July 2009 - October 2009
Private In-Home May 2008 - March 2009
American Express October 2006 - February 2008
American Express August 2005 - October 2006
Alliance Data September 2001 - July 2005
Skills
Customer Service, Microsoft Office, Problem Solving, Customer Relations, Teamwork, Customer Satisfaction, Administrative Support, Call Center, Word, PowerPoint, Account Management, Compliance, Administration, Excel, Microsoft Word, Microsoft Excel, Administrative..., Marketing Strategy, Sales, Marketing, Event Planning, Coaching, Management, System Administration, Call Centers, Time Management, Social Media Marketing, Outlook, Program Management, Social Networking, Online Marketing, Facebook, Budgets, Social Media, Training, Leadership, Project Planning, Research, Analysis, Event Management, Healthcare, Public Speaking, Nonprofits, Data Entry, Public Relations, Small Business, Staff Development, Recruiting, Team Leadership, Leadership Development
Education
University of Phoenix 2008 — 2009
Associate of Arts in Information Technology
Mifflin High School 1997 — 2001
Diploma, General Studies
Edward C. Balko's American Express Experience May 2009 - July 2009
Job Solution Engineer at The Judge Group
Industry Information Technology and Services
Experience
The Judge Group March 2015 - Present
IntraEdge February 2015 - April 2015
Infinite Computer Solutions August 2014 - October 2014
Insight Global April 2014 - August 2014
CGI September 2013 - March 2014
ZeroChaos March 2012 - September 2013
Immersant November 2011 - December 2011
El Dorado Consulting June 2010 - November 2011
Wells Fargo Bank January 2010 - May 2010
American Express May 2009 - July 2009
Skills
Business Strategy, AIX, Virtualization, Solution Architecture, Unix, Solaris, ITIL, Data Center, Change Management, Windows, System Architecture, Disaster Recovery, VMware, Business Intelligence, Software Documentation, Storage Area Networks, Vendor Management, Integration, SQL, Quality Assurance, Linux, Enterprise Architecture, Security, Oracle, SharePoint, System Administration, Management, Risk Management, SDLC, Networking, Servers, Strategic Planning, Business Analysis, Databases, Requirements Analysis, Program Management, Active Directory, Project Management, IT Strategy, Process Improvement, IT Management, Operating Systems, Troubleshooting, Enterprise Software, Technical Support, Cloud Computing, System Deployment, IT Service Management, Infrastructure, Visio
Education
University of Phoenix 2004 — 2005
Business Information Systems
The Judge Group March 2015 - Present
IntraEdge February 2015 - April 2015
Infinite Computer Solutions August 2014 - October 2014
Insight Global April 2014 - August 2014
CGI September 2013 - March 2014
ZeroChaos March 2012 - September 2013
Immersant November 2011 - December 2011
El Dorado Consulting June 2010 - November 2011
Wells Fargo Bank January 2010 - May 2010
American Express May 2009 - July 2009
Skills
Business Strategy, AIX, Virtualization, Solution Architecture, Unix, Solaris, ITIL, Data Center, Change Management, Windows, System Architecture, Disaster Recovery, VMware, Business Intelligence, Software Documentation, Storage Area Networks, Vendor Management, Integration, SQL, Quality Assurance, Linux, Enterprise Architecture, Security, Oracle, SharePoint, System Administration, Management, Risk Management, SDLC, Networking, Servers, Strategic Planning, Business Analysis, Databases, Requirements Analysis, Program Management, Active Directory, Project Management, IT Strategy, Process Improvement, IT Management, Operating Systems, Troubleshooting, Enterprise Software, Technical Support, Cloud Computing, System Deployment, IT Service Management, Infrastructure, Visio
Education
University of Phoenix 2004 — 2005
Business Information Systems
Jason Banks Jason Banks's American Express Experience 2012 - March 2015
Job Respected builder and leader of customerfocused teams
Industry Staffing and Recruiting
Experience
Discover Financial Services March 2015 - Present
American Express 2012 - March 2015
Inventory Inc September 2007 - April 2012
Apple June 2008 - July 2011
Skills
DJ, Music Production, Photography, Music, Event Planning, Social Networking, Mac, Entertainment, Composition, Film, Video
Education
University of Phoenix 2008 — 2010
BS, Business
Discover Financial Services March 2015 - Present
American Express 2012 - March 2015
Inventory Inc September 2007 - April 2012
Apple June 2008 - July 2011
Skills
DJ, Music Production, Photography, Music, Event Planning, Social Networking, Mac, Entertainment, Composition, Film, Video
Education
University of Phoenix 2008 — 2010
BS, Business
Aimee Mason Aimee Mason's American Express Experience 2009 - 2012
Job Customer Service Representative 1 at BB&T
Industry Financial Services
Experience
BB&T March 2014 - Present
Kelly Services July 2013 - Present
American Express 2009 - 2012
Skills
Credit Cards, Relationship Management, Call Centers, Financial Services, Customer Service
Education
University of Phoenix 2012 — 2015
Associate's Degree, Information Technology
BB&T March 2014 - Present
Kelly Services July 2013 - Present
American Express 2009 - 2012
Skills
Credit Cards, Relationship Management, Call Centers, Financial Services, Customer Service
Education
University of Phoenix 2012 — 2015
Associate's Degree, Information Technology
Israel Underwood Israel Underwood's American Express Experience 2003 - 2004
Job CEO/President of Urban Pied Piper Productions
Industry Marketing and Advertising
Experience
Knee Deep Band March 2015 - Present
Wal-Mart November 2012 - Present
Urban Pied Piper Productions August 1995 - September 2013
Circle K Corporate 2010 - 2012
AT&T October 2005 - December 2010
Hertz Reservations 2004 - 2006
American Express 2003 - 2004
Publisher's Circulation Fulfillment 1999 - 2003
Skills
Digital Distribution, Facebook, Marketing Communications, Music Industry, Dance, Entertainment, Music, Musical Theatre, Publicity, R, Radio, Sound, Digital Marketing, Music Production, Recording, Audio Engineering, Songwriting, Singing, Social Networking, Pro Tools, Studio Recording, Drums, Entrepreneurship, Direct Marketing, Teaching, Marketing Strategy, Fundraising, Musicians
Education
University of Phoenix 2014 — 2016
Bachelor's of Science, Business Administration with a focus in Marketing
Knee Deep Band March 2015 - Present
Wal-Mart November 2012 - Present
Urban Pied Piper Productions August 1995 - September 2013
Circle K Corporate 2010 - 2012
AT&T October 2005 - December 2010
Hertz Reservations 2004 - 2006
American Express 2003 - 2004
Publisher's Circulation Fulfillment 1999 - 2003
Skills
Digital Distribution, Facebook, Marketing Communications, Music Industry, Dance, Entertainment, Music, Musical Theatre, Publicity, R, Radio, Sound, Digital Marketing, Music Production, Recording, Audio Engineering, Songwriting, Singing, Social Networking, Pro Tools, Studio Recording, Drums, Entrepreneurship, Direct Marketing, Teaching, Marketing Strategy, Fundraising, Musicians
Education
University of Phoenix 2014 — 2016
Bachelor's of Science, Business Administration with a focus in Marketing
Katy Lewis Katy Lewis's American Express Experience September 1997 - September 2002
Job Retail Banking Mngr Execution Excellence at USAA
Industry Financial Services
Experience
USAA October 2015 - Present
USAA September 2002 - October 2015
American Express September 1997 - September 2002
NationsBanc Mortgage January 1993 - January 1996
Valley National Mortgage Company January 1990 - January 1993
Skills
Banking, Financial Services, Mortgage Lending, Process Improvement, Credit, Customer Service, Loans, Call Centers, Finance, Microsoft Excel, Risk Management, Underwriting
Education
Glendale Community College
Associate's degree, Business
University of Phoenix
Western International University
USAA October 2015 - Present
USAA September 2002 - October 2015
American Express September 1997 - September 2002
NationsBanc Mortgage January 1993 - January 1996
Valley National Mortgage Company January 1990 - January 1993
Skills
Banking, Financial Services, Mortgage Lending, Process Improvement, Credit, Customer Service, Loans, Call Centers, Finance, Microsoft Excel, Risk Management, Underwriting
Education
Glendale Community College
Associate's degree, Business
University of Phoenix
Western International University
Andrea Clinton Andrea Clinton's American Express Experience 2003 - 2004
Job Director, Project Delivery and Customer Experience at BASELAYER
Industry Information Technology and Services
Experience
BASELAYER January 2015 - Present
IO December 2012 - December 2014
Apollo Global April 2010 - December 2012
Consulting with Attitude, Inc. August 2007 - March 2010
Consulting with Attitude 2005 - 2007
Intrasight Technology 2003 - 2005
American Express 2003 - 2004
Choice Hotels International 2003 - 2004
Skills
PMP, Project Portfolio..., Vendor Management, PMO, Program Management, Project Management, SDLC, Business Analysis, SharePoint, Software Project..., MS Project, Resource Management, Strategic Planning, Data Center, Higher Education, Leadership, Negotiation, Organization, IT Operations, Problem Solving, Workplace Relationships, Vendor Relationships, Distributed Team..., Cross-functional Team..., Software Documentation, ITIL, Analysis, Requirements Gathering, Project Planning, Infrastructure, Management, Visio, Requirements Analysis, Business Process..., Enterprise Architecture, Business Process, Disaster Recovery, E-commerce, Business Intelligence, IT Management, Information Technology, Process Improvement, Team Leadership, Data Warehousing, Integration, Risk Management, IT Service Management, Agile Project Management, Solution Architecture, CRM
Education
University of Phoenix
Bachelor of Science (BS), Business Management
BASELAYER January 2015 - Present
IO December 2012 - December 2014
Apollo Global April 2010 - December 2012
Consulting with Attitude, Inc. August 2007 - March 2010
Consulting with Attitude 2005 - 2007
Intrasight Technology 2003 - 2005
American Express 2003 - 2004
Choice Hotels International 2003 - 2004
Skills
PMP, Project Portfolio..., Vendor Management, PMO, Program Management, Project Management, SDLC, Business Analysis, SharePoint, Software Project..., MS Project, Resource Management, Strategic Planning, Data Center, Higher Education, Leadership, Negotiation, Organization, IT Operations, Problem Solving, Workplace Relationships, Vendor Relationships, Distributed Team..., Cross-functional Team..., Software Documentation, ITIL, Analysis, Requirements Gathering, Project Planning, Infrastructure, Management, Visio, Requirements Analysis, Business Process..., Enterprise Architecture, Business Process, Disaster Recovery, E-commerce, Business Intelligence, IT Management, Information Technology, Process Improvement, Team Leadership, Data Warehousing, Integration, Risk Management, IT Service Management, Agile Project Management, Solution Architecture, CRM
Education
University of Phoenix
Bachelor of Science (BS), Business Management
Randy O'Connell Randy O'Connell's American Express Experience September 2006 - Present
Job Lead Project Manager at American Express
Industry Financial Services
Experience
American Express September 2006 - Present
American Express March 1992 - Present
Skills
Management, Business Analysis, Risk Management, Leadership, Process Improvement, Vendor Management, Project Management, Change Management, SDLC, Program Management
Education
University of Phoenix 1995 — 1997
Master of Arts (M.A.) in Business Management, Business Administration and Management, General
University of Wisconsin-River Falls 1985 — 1990
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
American Express September 2006 - Present
American Express March 1992 - Present
Skills
Management, Business Analysis, Risk Management, Leadership, Process Improvement, Vendor Management, Project Management, Change Management, SDLC, Program Management
Education
University of Phoenix 1995 — 1997
Master of Arts (M.A.) in Business Management, Business Administration and Management, General
University of Wisconsin-River Falls 1985 — 1990
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Windy Smalley's American Express Experience January 2006 - August 2012
Job Sharepoint Administrator at Arizona Department of Transportation (ADOT)
Industry E-Learning
Experience
Arizona Department of Transportation (ADOT) January 2013 - Present
SMCI November 2012 - January 2013
American Express January 2006 - August 2012
Bowne November 1999 - March 2006
Skills
Entrepreneurship, Business Strategy, Coaching, Social Media, Management Consulting, Change Management, Leadership Development, New Business Development, Marketing Strategy, Project Management, Organizational..., E-Learning, Social Media Marketing, Start-ups, Team Building, Online Advertising, Customer Service, Online Marketing, Recruiting
Education
University of Phoenix 2001 — 2009
Master of Science, Computer Information Systems
University of Phoenix
Bachelor of Science, Information Technology
Arizona Department of Transportation (ADOT) January 2013 - Present
SMCI November 2012 - January 2013
American Express January 2006 - August 2012
Bowne November 1999 - March 2006
Skills
Entrepreneurship, Business Strategy, Coaching, Social Media, Management Consulting, Change Management, Leadership Development, New Business Development, Marketing Strategy, Project Management, Organizational..., E-Learning, Social Media Marketing, Start-ups, Team Building, Online Advertising, Customer Service, Online Marketing, Recruiting
Education
University of Phoenix 2001 — 2009
Master of Science, Computer Information Systems
University of Phoenix
Bachelor of Science, Information Technology
Bruce Carlson Bruce Carlson's American Express Experience November 2013 - Present
Job Business System Analyst at American Express
Industry Financial Services
Experience
American Express November 2013 - Present
American Express August 2004 - November 2013
American Express May 2002 - August 2004
American Express November 1998 - May 2002
Skills
Re-engineering, Credit Cards, Payments, Vendor Management, Financial Services, Management, Relationship Management, Business Process..., Project Management, Requirements Gathering, Analytics, Training, Process Improvement, SDLC, Business Analysis, Leadership, Risk Management, Project Portfolio..., Finance, Business Requirements, Business Process, Call Centers, Banking, CRM, PMO, Analysis, Cross-functional Team..., Requirements Analysis, Change Management, PMP, Business Transformation, IT Strategy, Project Delivery
Education
University of Phoenix
University of Mary
Bachelor of Science, Business Administration
Lake Region Community College
Associate of Applied Science
American Express November 2013 - Present
American Express August 2004 - November 2013
American Express May 2002 - August 2004
American Express November 1998 - May 2002
Skills
Re-engineering, Credit Cards, Payments, Vendor Management, Financial Services, Management, Relationship Management, Business Process..., Project Management, Requirements Gathering, Analytics, Training, Process Improvement, SDLC, Business Analysis, Leadership, Risk Management, Project Portfolio..., Finance, Business Requirements, Business Process, Call Centers, Banking, CRM, PMO, Analysis, Cross-functional Team..., Requirements Analysis, Change Management, PMP, Business Transformation, IT Strategy, Project Delivery
Education
University of Phoenix
University of Mary
Bachelor of Science, Business Administration
Lake Region Community College
Associate of Applied Science
Shakara Parker Shakara Parker's American Express Experience October 2005 - February 2008
Job Customer Service at United Healthcare
Industry Consumer Services
Experience
United Healthcare January 2009 - March 2011
American Express October 2005 - February 2008
Citi December 2003 - September 2004
Bakers Footwear Group March 2003 - September 2004
Education
University of Phoenix 2010 — 2014
Health & Human Services
Ben L. Smith
United Healthcare January 2009 - March 2011
American Express October 2005 - February 2008
Citi December 2003 - September 2004
Bakers Footwear Group March 2003 - September 2004
Education
University of Phoenix 2010 — 2014
Health & Human Services
Ben L. Smith
Grace Jenkins Grace Jenkins's American Express Experience March 2004 - January 2007
Job Manager, Compliance Investigations at WellCare Health Plans
Industry Insurance
Experience
WellCare Health Plans November 2014 - Present
WellCare April 2010 - October 2014
WellCare April 2008 - April 2010
WellCare April 2007 - April 2008
American Express March 2004 - January 2007
American Express February 2003 - March 2004
American Express May 1998 - March 2003
Skills
Policy, Insurance, Risk Management, Health Insurance, Access, Process Improvement, Cross-functional Team..., Claim, Quality Assurance, Healthcare, Marketing, Medicare, Financial Risk, Strategic Planning, Team Building, HIPAA, Change Management, Customer Service, Employee Benefits, HMO, Healthcare Industry, Leadership, Medicaid, Medicare Part D, Training
Education
University of Phoenix 2002 — 2004
MBA, Business Administration/ Global Management
Nova Southeastern University 1999 — 2002
Bachelor’s Degree, Business Administration
WellCare Health Plans November 2014 - Present
WellCare April 2010 - October 2014
WellCare April 2008 - April 2010
WellCare April 2007 - April 2008
American Express March 2004 - January 2007
American Express February 2003 - March 2004
American Express May 1998 - March 2003
Skills
Policy, Insurance, Risk Management, Health Insurance, Access, Process Improvement, Cross-functional Team..., Claim, Quality Assurance, Healthcare, Marketing, Medicare, Financial Risk, Strategic Planning, Team Building, HIPAA, Change Management, Customer Service, Employee Benefits, HMO, Healthcare Industry, Leadership, Medicaid, Medicare Part D, Training
Education
University of Phoenix 2002 — 2004
MBA, Business Administration/ Global Management
Nova Southeastern University 1999 — 2002
Bachelor’s Degree, Business Administration
T. Ann Brown's American Express Experience 1989 - 1996
Job at Sykes Enterprises Inc., Tampa (Remote)
Industry Outsourcing/Offshoring
Experience
Sykes August 2009 - Present
Carolina West Wireless August 2006 - August 2009
SunCom Wireless 2004 - 2006
T-Mobile USA 1997 - 2003
American Express 1989 - 1996
Skills
Customer Service, Forecasting, Wireless, Customer Experience, Customer Satisfaction, Call Center, Customer Retention, Call Centers, Workforce Management, Vendor Management, Direct Sales, Telecommunications, Sales Process, Cross-functional Team..., Program Management, Process Improvement, Outsourcing, Leadership, CRM
Education
University of Phoenix
BSM, Bachelor of Science in Management
Sykes August 2009 - Present
Carolina West Wireless August 2006 - August 2009
SunCom Wireless 2004 - 2006
T-Mobile USA 1997 - 2003
American Express 1989 - 1996
Skills
Customer Service, Forecasting, Wireless, Customer Experience, Customer Satisfaction, Call Center, Customer Retention, Call Centers, Workforce Management, Vendor Management, Direct Sales, Telecommunications, Sales Process, Cross-functional Team..., Program Management, Process Improvement, Outsourcing, Leadership, CRM
Education
University of Phoenix
BSM, Bachelor of Science in Management
Scott Casper's American Express Experience January 1998 - August 1998
Job Associate
Industry Financial Services
Experience
JPMorgan Chase & Co. January 2015 - Present
United States Army Reserve April 2007 - Present
Chase Paymentech November 2012 - December 2014
Franklin Templeton Investments August 2003 - October 2012
Intel Corporation August 1998 - July 2003
American Express January 1998 - August 1998
ProModel Corporation June 1997 - December 1997
Merrill Lynch September 1995 - February 1997
United States Army Reserve September 1991 - August 1995
The Church of Jesus Christ of Latter-day Saints: Seminaries and Institutes of Religion June 1993 - July 1995
Skills
Military Experience, Process Improvement, Penetration Testing, Teaching, Security Clearance, Project Management, Goal-driven leader, Marksmanship, Engaging Public Speaker, Information Security..., Information Security..., Compliance PCI, Email Infrastructure, Email Systems, Information Security..., Combat Engineering, Psychological Operations, Psychological Assessment, Social Engineering, SDLC, Team Leadership, Exchange 2010/2007/2003, Mountaineering, Strategic Public..., Public Relations
Education
University of Phoenix 2007 — 2010
PSYCHOLOGY
Utah Valley Community College 1996 — 1998
JPMorgan Chase & Co. January 2015 - Present
United States Army Reserve April 2007 - Present
Chase Paymentech November 2012 - December 2014
Franklin Templeton Investments August 2003 - October 2012
Intel Corporation August 1998 - July 2003
American Express January 1998 - August 1998
ProModel Corporation June 1997 - December 1997
Merrill Lynch September 1995 - February 1997
United States Army Reserve September 1991 - August 1995
The Church of Jesus Christ of Latter-day Saints: Seminaries and Institutes of Religion June 1993 - July 1995
Skills
Military Experience, Process Improvement, Penetration Testing, Teaching, Security Clearance, Project Management, Goal-driven leader, Marksmanship, Engaging Public Speaker, Information Security..., Information Security..., Compliance PCI, Email Infrastructure, Email Systems, Information Security..., Combat Engineering, Psychological Operations, Psychological Assessment, Social Engineering, SDLC, Team Leadership, Exchange 2010/2007/2003, Mountaineering, Strategic Public..., Public Relations
Education
University of Phoenix 2007 — 2010
PSYCHOLOGY
Utah Valley Community College 1996 — 1998
Cyprian Wyatt Cyprian Wyatt's American Express Experience June 2015 - Present
Job Lead Infrastructure Engineer at American Express
Industry Information Technology and Services
Experience
American Express June 2015 - Present
ADT September 2012 - May 2015
Apollo Group October 2008 - August 2012
Apollo Group April 2008 - October 2008
University of Phoenix January 2006 - April 2008
University of Phoenix Online January 2005 - January 2006
AT&T June 2000 - June 2004
U.S. Army November 1991 - October 1998
Skills
Windows Server:..., Windows Clients:..., Windows Scripting:..., Troubleshooting, Technical Support, Active Directory, Active Directory Design, Group Policy, Group Policy Preferences, WMI, Enterprise Desktop..., VBScript, SCCM, OSD, MDT 2013, WinPE, ADK/WAIK, DISM/ImageX, Sysprep, Software Installation, Software Deployment, Patch Management, VMware, Citrix Provisioning..., Internet Explorer 11..., Computer Hardware, A+ Certified, Powershell, HTA, WSH, XML, HTML, CSS, Windows, Windows 7, XP, LDAP, Networking, DNS, Servers, Workstations, Help Desk Support, System Administration, SharePoint
Education
University of Phoenix 2008 — 2010
Master, Information Systems
University of Phoenix 2004 — 2007
Bachelor of Science, Information Technology
American Express June 2015 - Present
ADT September 2012 - May 2015
Apollo Group October 2008 - August 2012
Apollo Group April 2008 - October 2008
University of Phoenix January 2006 - April 2008
University of Phoenix Online January 2005 - January 2006
AT&T June 2000 - June 2004
U.S. Army November 1991 - October 1998
Skills
Windows Server:..., Windows Clients:..., Windows Scripting:..., Troubleshooting, Technical Support, Active Directory, Active Directory Design, Group Policy, Group Policy Preferences, WMI, Enterprise Desktop..., VBScript, SCCM, OSD, MDT 2013, WinPE, ADK/WAIK, DISM/ImageX, Sysprep, Software Installation, Software Deployment, Patch Management, VMware, Citrix Provisioning..., Internet Explorer 11..., Computer Hardware, A+ Certified, Powershell, HTA, WSH, XML, HTML, CSS, Windows, Windows 7, XP, LDAP, Networking, DNS, Servers, Workstations, Help Desk Support, System Administration, SharePoint
Education
University of Phoenix 2008 — 2010
Master, Information Systems
University of Phoenix 2004 — 2007
Bachelor of Science, Information Technology
Christine Bittinger Christine Bittinger's American Express Experience June 2013 - June 2015
Job Technology Professional, Program and Project Management, Digital Design
Industry Financial Services
Experience
Experis June 2015 - Present
American Express June 2013 - June 2015
American Express August 2010 - June 2013
American Express December 2010 - June 2012
American Express March 2008 - August 2010
IntelliCommunities 2007 - 2008
Medical Assistant 2003 - 2006
Rockwell Automation 2001 - 2005
Honeywell Aerospace 1998 - 2001
Skills
Microsoft Technologies, Change Management, Customer Service, Project Planning, Microsoft Office, Strategy, CRM, Project Management, Training, Instructional Design, Technical Writing, E-Learning, Captivate, Leadership Development, Vendor Management, Process Improvement, Leadership, Team Leadership, Strategic Planning, Coaching, Program Management, Cloud Computing, Needs Analysis, Instructor-led Training, Software Documentation
Education
University of Phoenix 1998 — 2002
Bachelor of Science (B.S.), Computer Systems Networking and Telecommunications
Experis June 2015 - Present
American Express June 2013 - June 2015
American Express August 2010 - June 2013
American Express December 2010 - June 2012
American Express March 2008 - August 2010
IntelliCommunities 2007 - 2008
Medical Assistant 2003 - 2006
Rockwell Automation 2001 - 2005
Honeywell Aerospace 1998 - 2001
Skills
Microsoft Technologies, Change Management, Customer Service, Project Planning, Microsoft Office, Strategy, CRM, Project Management, Training, Instructional Design, Technical Writing, E-Learning, Captivate, Leadership Development, Vendor Management, Process Improvement, Leadership, Team Leadership, Strategic Planning, Coaching, Program Management, Cloud Computing, Needs Analysis, Instructor-led Training, Software Documentation
Education
University of Phoenix 1998 — 2002
Bachelor of Science (B.S.), Computer Systems Networking and Telecommunications
Don Langley's American Express Experience 2006 - 2008
Job Sr. Learning & Development Manager
Industry Financial Services
Experience
Chase November 2013 - Present
Chase December 2011 - November 2013
Chase June 2008 - December 2011
American Express 2006 - 2008
PHIL Software 2005 - 2006
Computer Guidance Corporation 2004 - 2005
Cisco 2003 - 2004
Skills
Captivate, E-Learning, Learning Management..., Instructional Design, Training, Dreamweaver, Web Design, Process Improvement, ADDIE, Instructor-led Training, Technical Writing, Flash, Content Development, Project Management, Multimedia, SharePoint, Technical Training, Software Documentation, CRM, ActionScript, User Interface Design, Blended Learning, Leadership, CSS, Visio, Hands-on Training, Staff Development, HTML, InfoPath, Help Desk Support, Interaction Design, Information Architecture, Training Delivery, Consulting, Portals, LIMS, LCMS, QuestionMark, Pathlore, JavaScript, MySQL, Excel Dashboards, Management, Employee Training, Learning Management, Change Management, Coaching, Needs Analysis, Program Management, Leadership Development
Education
University of Phoenix 2005 — 2007
MIS, Information Systems
Chase November 2013 - Present
Chase December 2011 - November 2013
Chase June 2008 - December 2011
American Express 2006 - 2008
PHIL Software 2005 - 2006
Computer Guidance Corporation 2004 - 2005
Cisco 2003 - 2004
Skills
Captivate, E-Learning, Learning Management..., Instructional Design, Training, Dreamweaver, Web Design, Process Improvement, ADDIE, Instructor-led Training, Technical Writing, Flash, Content Development, Project Management, Multimedia, SharePoint, Technical Training, Software Documentation, CRM, ActionScript, User Interface Design, Blended Learning, Leadership, CSS, Visio, Hands-on Training, Staff Development, HTML, InfoPath, Help Desk Support, Interaction Design, Information Architecture, Training Delivery, Consulting, Portals, LIMS, LCMS, QuestionMark, Pathlore, JavaScript, MySQL, Excel Dashboards, Management, Employee Training, Learning Management, Change Management, Coaching, Needs Analysis, Program Management, Leadership Development
Education
University of Phoenix 2005 — 2007
MIS, Information Systems
Jeremy Weber's American Express Experience December 2014 - Present
Job
Industry Information Technology and Services
Experience
American Express December 2014 - Present
NetApp October 2011 - December 2014
NetApp March 2010 - October 2011
Apollo Group April 2007 - March 2010
Apollo Group April 2003 - April 2007
Apollo Group November 2001 - April 2003
Skills
NAS, SAN, NetApp DFM, NetApp OnCommand, NetApp Filers, NetApp Snapdrive Windows, NetApp Snapmanager, NetApp, Storage, Troubleshooting, NFS, RAID, Technical Support, Enterprise Storage, Windows, Storage Area Networks, Hardware, iSCSI, Storage Management, Computer Hardware, High Availability, TCP/IP, Personal Development, Personal Training, Visio
Education
University of Phoenix 2008 — 2009
Masters, Information Systems
University of Phoenix 2005 — 2007
BA, Accounting
American Express December 2014 - Present
NetApp October 2011 - December 2014
NetApp March 2010 - October 2011
Apollo Group April 2007 - March 2010
Apollo Group April 2003 - April 2007
Apollo Group November 2001 - April 2003
Skills
NAS, SAN, NetApp DFM, NetApp OnCommand, NetApp Filers, NetApp Snapdrive Windows, NetApp Snapmanager, NetApp, Storage, Troubleshooting, NFS, RAID, Technical Support, Enterprise Storage, Windows, Storage Area Networks, Hardware, iSCSI, Storage Management, Computer Hardware, High Availability, TCP/IP, Personal Development, Personal Training, Visio
Education
University of Phoenix 2008 — 2009
Masters, Information Systems
University of Phoenix 2005 — 2007
BA, Accounting
Alice Beaumont's American Express Experience May 2008 - Present
Job Executive Assistant at American Express
Industry Financial Services
Experience
American Express May 2008 - Present
GE CPS 1994 - Present
GE Money 1995 - 2009
Skills
Project Management, Process Improvement, Banking, Lotus Notes, Credit Cards, Financial Services, Relationship Management, Vendor Management, Payments, Risk Management, Credit, Business Analysis, Travel Arrangements, Management, SDLC, Financial Analysis, Leadership, Six Sigma, Customer Service, Cross-functional Team..., Budgets, Change Management, Visio
Education
University of Phoenix 1998 — 2004
American Express May 2008 - Present
GE CPS 1994 - Present
GE Money 1995 - 2009
Skills
Project Management, Process Improvement, Banking, Lotus Notes, Credit Cards, Financial Services, Relationship Management, Vendor Management, Payments, Risk Management, Credit, Business Analysis, Travel Arrangements, Management, SDLC, Financial Analysis, Leadership, Six Sigma, Customer Service, Cross-functional Team..., Budgets, Change Management, Visio
Education
University of Phoenix 1998 — 2004
Leslie Freed's American Express Experience September 1996 - November 1999
Job Product Manager Ratings Enterprise Risk Management at Standard and Poor's
Industry Financial Services
Experience
Standard and Poor's October 2011 - Present
JP Morgan April 2010 - August 2011
Promenos Consulting Group March 2009 - March 2010
MasterCard Worldwide November 1999 - January 2008
American Express September 1996 - November 1999
American Express August 1991 - September 1996
Skills
Product Management, Financial Services, ERP, Sales, Business Development, Strategy, Credit Cards, Negotiation, Payments, Product Development, Start-ups, Operations Management, Banking, Project Management, Management, Enterprise Software, Account Management, Relationship Management, Contract Negotiation, Team Leadership, Leadership, Budgets, New Business Development, Credit
Education
University of Phoenix 1985 — 1987
Standard and Poor's October 2011 - Present
JP Morgan April 2010 - August 2011
Promenos Consulting Group March 2009 - March 2010
MasterCard Worldwide November 1999 - January 2008
American Express September 1996 - November 1999
American Express August 1991 - September 1996
Skills
Product Management, Financial Services, ERP, Sales, Business Development, Strategy, Credit Cards, Negotiation, Payments, Product Development, Start-ups, Operations Management, Banking, Project Management, Management, Enterprise Software, Account Management, Relationship Management, Contract Negotiation, Team Leadership, Leadership, Budgets, New Business Development, Credit
Education
University of Phoenix 1985 — 1987
Brenda Katko's American Express Experience Senior Bussines Systems AnalystAmerican Express Business Travel2008 - Present
Job Business Systems Analyst at American Express
Industry Airlines/Aviation
Experience
American Express Senior Bussines Systems AnalystAmerican Express Business Travel2008 - Present
American Express January 1999 - January 2007
Skills
Business Analysis, Sabre, Business Requirements, Process Improvement, Vendor Management, Team Building, Requirements Gathering, CRM, SDLC, Call Centers, MS Project, Business Process..., Visio, Project Portfolio..., Customer Service, Program Management, Requirements Analysis, Change Management, Business Intelligence, Software Project..., Analysis, Cross-functional Team..., Business Travel, Travel Technology, Travel Management, Systems Analysis
Education
University of Phoenix 1999 — 2002
American Express Senior Bussines Systems AnalystAmerican Express Business Travel2008 - Present
American Express January 1999 - January 2007
Skills
Business Analysis, Sabre, Business Requirements, Process Improvement, Vendor Management, Team Building, Requirements Gathering, CRM, SDLC, Call Centers, MS Project, Business Process..., Visio, Project Portfolio..., Customer Service, Program Management, Requirements Analysis, Change Management, Business Intelligence, Software Project..., Analysis, Cross-functional Team..., Business Travel, Travel Technology, Travel Management, Systems Analysis
Education
University of Phoenix 1999 — 2002
Darin Robertson's American Express Experience March 2011 - August 2012
Job Network Operations Center & Batch Operations Manager at Serve an American Express Company
Industry Information Technology and Services
Experience
Serve an American Express Company January 2014 - Present
Serve an American Express Company November 2011 - January 2014
American Express March 2011 - August 2012
Tata Consultancy Services November 2010 - March 2011
PwC March 2005 - November 2010
PricewaterhouseCoopers March 2002 - March 2005
CGS September 2000 - March 2002
Skills
ITIL, Process Improvement, IT Management, Business Analysis, Disaster Recovery, IT Strategy, Security, Integration, Troubleshooting, Enterprise Architecture, System Administration, SDLC, Program Management, Change Management, Management, Service Delivery, Enterprise Software, Leadership, Software Documentation, IT Service Management, CRM, Data Center, SharePoint
Education
University of Phoenix
Business
Serve an American Express Company January 2014 - Present
Serve an American Express Company November 2011 - January 2014
American Express March 2011 - August 2012
Tata Consultancy Services November 2010 - March 2011
PwC March 2005 - November 2010
PricewaterhouseCoopers March 2002 - March 2005
CGS September 2000 - March 2002
Skills
ITIL, Process Improvement, IT Management, Business Analysis, Disaster Recovery, IT Strategy, Security, Integration, Troubleshooting, Enterprise Architecture, System Administration, SDLC, Program Management, Change Management, Management, Service Delivery, Enterprise Software, Leadership, Software Documentation, IT Service Management, CRM, Data Center, SharePoint
Education
University of Phoenix
Business
Tyler Singley's American Express Experience August 2013 - Present
Job Global Quality/Internal Control American Express
Industry Financial Services
Experience
American Express August 2013 - Present
American Express February 2008 - August 2013
American Express May 1995 - December 2007
Education
University of Phoenix
BSB/M, Business Management
University of Utah
Minor, Spanish
American Express August 2013 - Present
American Express February 2008 - August 2013
American Express May 1995 - December 2007
Education
University of Phoenix
BSB/M, Business Management
University of Utah
Minor, Spanish
Sara Mangrum's American Express Experience March 2009 - July 2010
Job Global Process Leader at GE Global Operations
Industry Financial Services
Experience
GE - Global Operations November 2012 - Present
GE Corporate - Global Business Services July 2010 - November 2012
American Express March 2009 - July 2010
GE Money September 2005 - March 2009
General Electric June 2002 - September 2005
Skills
Six Sigma, Process Improvement, Vendor Management, Credit Cards, Cross-functional Team..., Relationship Management
Education
University of Phoenix 2000 — 2005
GE - Global Operations November 2012 - Present
GE Corporate - Global Business Services July 2010 - November 2012
American Express March 2009 - July 2010
GE Money September 2005 - March 2009
General Electric June 2002 - September 2005
Skills
Six Sigma, Process Improvement, Vendor Management, Credit Cards, Cross-functional Team..., Relationship Management
Education
University of Phoenix 2000 — 2005
Karl Leconte's American Express Experience April 2011 - November 2014
Job at
Industry Real Estate
Experience
ADTRAV Travel Management January 2015 - Present
American Express April 2011 - November 2014
University of Phoenix July 2009 - November 2010
Skills
Sellers, Investment Properties, Real Estate Transactions, Contract Negotiation, Sales Management, Marketing, Mortgage Lending, Customer Service, Customer Satisfaction, Short Sales, Strategic Planning, Real Estate, Sales, Budgets, Business Planning, First Time Home Buyers, Negotiation, Condos, Time Management, Property, Coaching, Selling, Leadership Development
Education
University of Phoenix 2010 — 2011
Master of Arts (MA), Adult Education and Training
Saint John's University 1988 — 1992
Bachelor's degree, Finance, General
ADTRAV Travel Management January 2015 - Present
American Express April 2011 - November 2014
University of Phoenix July 2009 - November 2010
Skills
Sellers, Investment Properties, Real Estate Transactions, Contract Negotiation, Sales Management, Marketing, Mortgage Lending, Customer Service, Customer Satisfaction, Short Sales, Strategic Planning, Real Estate, Sales, Budgets, Business Planning, First Time Home Buyers, Negotiation, Condos, Time Management, Property, Coaching, Selling, Leadership Development
Education
University of Phoenix 2010 — 2011
Master of Arts (MA), Adult Education and Training
Saint John's University 1988 — 1992
Bachelor's degree, Finance, General
Jeff Bitton's American Express Experience 1993 - Present
Job Owner, Blue Creek Water
Industry Consumer Goods
Experience
Blue Creek Water January 2001 - Present
American Express 1993 - Present
US Water January 1999 - January 2001
Education
University of Phoenix
Business Management
Blue Creek Water January 2001 - Present
American Express 1993 - Present
US Water January 1999 - January 2001
Education
University of Phoenix
Business Management
Teri Winterbotham's American Express Experience 1987 - 2001
Job EHR/Epic Credentialed IP Orders Trainer
Industry Hospital & Health Care
Experience
John C. Lincoln Health Network 2012 - June 2012
T.H.I.S. January 2003 - December 2009
American Express 1987 - 2001
Skills
Epic Systems, EMR, Healthcare Information..., EHR, CPOE
Education
University of Phoenix
BSBA
John C. Lincoln Health Network 2012 - June 2012
T.H.I.S. January 2003 - December 2009
American Express 1987 - 2001
Skills
Epic Systems, EMR, Healthcare Information..., EHR, CPOE
Education
University of Phoenix
BSBA
Joe MacConnel, PMP's American Express Experience 1983 - 2002
Job Thanks for the memories!
Industry Insurance
Experience
Retired January 2015 - Present
CSAA Insurance Group March 2007 - January 2015
Bank of America 2003 - 2007
American Express 1983 - 2002
Skills
PMP, PMO, Program Management, Vendor Management, Project Portfolio..., SDLC, Requirements Gathering, Project Management, MS Project, Software Documentation, Business Process..., Leadership, Software Project..., Software Development, Business Analysis, IT Service Management, IT Strategy, Business Process, Visio, Resource Management, Process Improvement, IT Management, Integration, Enterprise Architecture, Requirements Analysis, Agile Project Management, ITIL, SharePoint, Cross-functional Team...
Education
University of Phoenix
BS, Business Management
Retired January 2015 - Present
CSAA Insurance Group March 2007 - January 2015
Bank of America 2003 - 2007
American Express 1983 - 2002
Skills
PMP, PMO, Program Management, Vendor Management, Project Portfolio..., SDLC, Requirements Gathering, Project Management, MS Project, Software Documentation, Business Process..., Leadership, Software Project..., Software Development, Business Analysis, IT Service Management, IT Strategy, Business Process, Visio, Resource Management, Process Improvement, IT Management, Integration, Enterprise Architecture, Requirements Analysis, Agile Project Management, ITIL, SharePoint, Cross-functional Team...
Education
University of Phoenix
BS, Business Management
Amy Browning's American Express Experience August 2011 - Present
Job Manager Finance at American Express
Industry Financial Services
Experience
American Express August 2011 - Present
American Express November 2003 - August 2010
American Express November 2003 - November 2004
American Express January 1998 - November 2003
Skills
Re-engineering, Business Analysis, Financial Analysis, Relationship Management, Financial Risk, Leadership, Process Improvement, Business Process, Business Process..., Accounting, Finance, Team Building, Account Reconciliation, Requirements Gathering, Risk Management, Financial Reporting
Education
University of Phoenix 2002 — 2004
BS, Management
American Express August 2011 - Present
American Express November 2003 - August 2010
American Express November 2003 - November 2004
American Express January 1998 - November 2003
Skills
Re-engineering, Business Analysis, Financial Analysis, Relationship Management, Financial Risk, Leadership, Process Improvement, Business Process, Business Process..., Accounting, Finance, Team Building, Account Reconciliation, Requirements Gathering, Risk Management, Financial Reporting
Education
University of Phoenix 2002 — 2004
BS, Management
Satashia Hamilton's American Express Experience 2003 - 2004
Job Professional in Transition
Industry Professional Training & Coaching
Experience
School Board of Broward County February 2003 - Present
Essex Property Trust July 2006 - September 2007
In Touch Professional Real Estate Inc. June 2005 - June 2007
American Express 2003 - 2004
USF PT Academic Success Center December 1998 - May 2002
Skills
Training, Marketing, Leadership, Management, Event Planning, Public Speaking, Teaching, Microsoft Office, Customer Relations
Education
University of Phoenix 2003 — 2004
MAed, Education
University of South Florida 1997 — 2001
BA, Communication
School Board of Broward County February 2003 - Present
Essex Property Trust July 2006 - September 2007
In Touch Professional Real Estate Inc. June 2005 - June 2007
American Express 2003 - 2004
USF PT Academic Success Center December 1998 - May 2002
Skills
Training, Marketing, Leadership, Management, Event Planning, Public Speaking, Teaching, Microsoft Office, Customer Relations
Education
University of Phoenix 2003 — 2004
MAed, Education
University of South Florida 1997 — 2001
BA, Communication
Neil Hetzel's American Express Experience March 1998 - March 2012
Job Counselor at Children and Adult Psychological Services
Industry Mental Health Care
Experience
Children and Adult Psychological Services May 2014 - Present
Banner Health August 2012 - March 2013
American Express March 1998 - March 2012
Skills
Counseling Psychology, Psychotherapy, Behavioral Health, Crisis Counselling, Group Therapy, Treatment, Mental Health Counseling, Social Services, Psychology, SDLC, DB2, Therapists, Business Analysis, Family Therapy, Public Speaking
Education
University of Phoenix 2009 — 2013
Master of Science (M.S.), Mental Health Counseling/Counselor
UACT
Children and Adult Psychological Services May 2014 - Present
Banner Health August 2012 - March 2013
American Express March 1998 - March 2012
Skills
Counseling Psychology, Psychotherapy, Behavioral Health, Crisis Counselling, Group Therapy, Treatment, Mental Health Counseling, Social Services, Psychology, SDLC, DB2, Therapists, Business Analysis, Family Therapy, Public Speaking
Education
University of Phoenix 2009 — 2013
Master of Science (M.S.), Mental Health Counseling/Counselor
UACT
Chris Derickson's American Express Experience January 2014 - April 2014
Job Senior Instructional Designer at Discount Tire
Industry Information Technology and Services
Experience
Discount Tire March 2015 - Present
PetSmart June 2014 - October 2014
Aetna April 2014 - May 2014
American Express January 2014 - April 2014
Apollo Group October 2012 - November 2013
Apollo Group January 2011 - October 2012
Apollo Group, Inc January 2009 - January 2011
DHL February 2006 - January 2009
CableOne August 2001 - February 2006
Citizens Telecom June 2000 - May 2001
Skills
Project Management, Call Center, Continuous Improvement, Training Facilitation, Customer Service, Knowledge Management, Process Improvement, Technical Support, Troubleshooting, Human Resources, Software Documentation, Budgets, Personnel Management, Curriculum Development, Technology Needs..., Program Management, E-Learning, Employee Training, Call Centers, Training Management, Leadership, Management, Team Leadership, Instructional Design, Instructional..., Situational Leadership, Benefit Cost Analysis, HDI, Lominger Competencies, Strategy, Seeing the Bigger..., Training Course...
Education
University of Phoenix 2010 — 2013
Bachelor of Science (B.S.), Psychology
Discount Tire March 2015 - Present
PetSmart June 2014 - October 2014
Aetna April 2014 - May 2014
American Express January 2014 - April 2014
Apollo Group October 2012 - November 2013
Apollo Group January 2011 - October 2012
Apollo Group, Inc January 2009 - January 2011
DHL February 2006 - January 2009
CableOne August 2001 - February 2006
Citizens Telecom June 2000 - May 2001
Skills
Project Management, Call Center, Continuous Improvement, Training Facilitation, Customer Service, Knowledge Management, Process Improvement, Technical Support, Troubleshooting, Human Resources, Software Documentation, Budgets, Personnel Management, Curriculum Development, Technology Needs..., Program Management, E-Learning, Employee Training, Call Centers, Training Management, Leadership, Management, Team Leadership, Instructional Design, Instructional..., Situational Leadership, Benefit Cost Analysis, HDI, Lominger Competencies, Strategy, Seeing the Bigger..., Training Course...
Education
University of Phoenix 2010 — 2013
Bachelor of Science (B.S.), Psychology
Elizabeth R Sedig's American Express Experience June 2010 - Present
Job Technologies Director at American Express
Industry Financial Services
Experience
American Express June 2010 - Present
American Express February 2000 - July 2011
American Express - Voice Infrastructure 2006 - 2008
CIGNA Healthcare September 1998 - February 2000
Education
University of Phoenix 1994 — 1998
1998, Business Information Systems
American Express June 2010 - Present
American Express February 2000 - July 2011
American Express - Voice Infrastructure 2006 - 2008
CIGNA Healthcare September 1998 - February 2000
Education
University of Phoenix 1994 — 1998
1998, Business Information Systems
Martine Floreska's American Express Experience February 2006 - May 2007
Job AList Professional Administrative Expert
Industry Financial Services
Experience
United Nations - International Computing Centre (ICC) May 2010 - October 2010
New York Life Investment Management June 2007 - February 2008
American Express February 2006 - May 2007
JPMorgan Chase June 1992 - April 2004
Skills
Online Research, Proofreading, Creative Writing, Resume Writing, Customer Service, French to English..., Teaching, Audio Transcription, Time Management, Management, Lotus Notes
Education
University of Phoenix 2000 — 2004
BS, e-Business
University of Phoenix 2000 — 2004
Bachelors of Science Degree, Business
United Nations - International Computing Centre (ICC) May 2010 - October 2010
New York Life Investment Management June 2007 - February 2008
American Express February 2006 - May 2007
JPMorgan Chase June 1992 - April 2004
Skills
Online Research, Proofreading, Creative Writing, Resume Writing, Customer Service, French to English..., Teaching, Audio Transcription, Time Management, Management, Lotus Notes
Education
University of Phoenix 2000 — 2004
BS, e-Business
University of Phoenix 2000 — 2004
Bachelors of Science Degree, Business
Neil Middlemiss's American Express Experience April 2009 - July 2010
Job Assistant Vice President IT Marketing & Communications at BB&T
Industry Financial Services
Experience
BB&T January 2014 - Present
BB&T August 2010 - December 2013
American Express April 2009 - July 2010
American Express September 2007 - March 2009
American Express March 2006 - September 2007
American Express January 2002 - March 2006
Skills
Data Analysis, Project Management, Leadership, Social Influence, Six Sigma, Process Improvement, Negotiation, Vendor Management, Access, Analysis, Budgets, Business Intelligence, Business Analysis, Business Process..., Call Centers, Change Management, Coaching, Cross-functional Team..., Customer Experience, Governance, Customer Service, IT Strategy, IT Management, Management, Program Management, Outsourcing, Project Planning, Requirements Analysis, SDLC, Risk Management, Strategy, Training, Team Management, Team Building, Visio
Education
University of Phoenix 2009 — 2011
Associate of Arts, Business Communication
Barton Peveril 1992 — 1995
'A' Level, English, Film
Wildern
BB&T January 2014 - Present
BB&T August 2010 - December 2013
American Express April 2009 - July 2010
American Express September 2007 - March 2009
American Express March 2006 - September 2007
American Express January 2002 - March 2006
Skills
Data Analysis, Project Management, Leadership, Social Influence, Six Sigma, Process Improvement, Negotiation, Vendor Management, Access, Analysis, Budgets, Business Intelligence, Business Analysis, Business Process..., Call Centers, Change Management, Coaching, Cross-functional Team..., Customer Experience, Governance, Customer Service, IT Strategy, IT Management, Management, Program Management, Outsourcing, Project Planning, Requirements Analysis, SDLC, Risk Management, Strategy, Training, Team Management, Team Building, Visio
Education
University of Phoenix 2009 — 2011
Associate of Arts, Business Communication
Barton Peveril 1992 — 1995
'A' Level, English, Film
Wildern
Dee (Deirdre) Powell's American Express Experience September 2012 - December 2014
Job Independent Affiliate at Empower Network
Industry Information Technology and Services
Experience
Dee Powell Expect Success LLC June 2013 - Present
American Express September 2012 - December 2014
American Express June 1996 - August 2011
Skills
Analysis, SharePoint, Business Process..., Visio, Process Improvement, Technical Writing, Captivate, Change Management, Microsoft Office, Requirements Gathering, Content Management, Data Analysis, Microsoft Excel, Business Analysis, Needs Analysis, Project Management, Microsoft Word, Business Process, PMO, Customer Service, Requirements Analysis, Technical Documentation, Social Media, Team Building, ADDIE, Technical Training, E-Learning, Dreamweaver, Credit Cards, Instructor-led Training, Program Management, PowerPoint, Management, Hands-on Training, SnagIt, Quality Assurance, MS Project, Leadership, Software Documentation, Business Process Mapping, Leadership Development, Learning Management..., Analytics
Education
University of Phoenix 2011 — 2013
Information Technology, Web Design
Broward College
Multimedia Technology
Dee Powell Expect Success LLC June 2013 - Present
American Express September 2012 - December 2014
American Express June 1996 - August 2011
Skills
Analysis, SharePoint, Business Process..., Visio, Process Improvement, Technical Writing, Captivate, Change Management, Microsoft Office, Requirements Gathering, Content Management, Data Analysis, Microsoft Excel, Business Analysis, Needs Analysis, Project Management, Microsoft Word, Business Process, PMO, Customer Service, Requirements Analysis, Technical Documentation, Social Media, Team Building, ADDIE, Technical Training, E-Learning, Dreamweaver, Credit Cards, Instructor-led Training, Program Management, PowerPoint, Management, Hands-on Training, SnagIt, Quality Assurance, MS Project, Leadership, Software Documentation, Business Process Mapping, Leadership Development, Learning Management..., Analytics
Education
University of Phoenix 2011 — 2013
Information Technology, Web Design
Broward College
Multimedia Technology
Michelle Marra's American Express Experience September 1990 - August 2000
Job Travel Manager at LTXCredence
Industry Semiconductors
Experience
LTX-Credence August 2000 - Present
LTX Corporation July 2000 - Present
LTX July 2000 - Present
American Express September 1990 - August 2000
American Express Travel Lakeville July 1999 - July 2000
Skills
EMT-B, Paramedic, Negotiation, Account Management, Semiconductor Industry, Semiconductors, Product Engineering, IC, Analog, Travel Management, Sabre, Management, Hotels, Cross-functional Team..., Product Marketing, Contract Negotiation
Education
University of Phoenix 2005 — 2010
BSM, Business Management
University of Phoenix Online
Bachelor of Science, Business Management
LTX-Credence August 2000 - Present
LTX Corporation July 2000 - Present
LTX July 2000 - Present
American Express September 1990 - August 2000
American Express Travel Lakeville July 1999 - July 2000
Skills
EMT-B, Paramedic, Negotiation, Account Management, Semiconductor Industry, Semiconductors, Product Engineering, IC, Analog, Travel Management, Sabre, Management, Hotels, Cross-functional Team..., Product Marketing, Contract Negotiation
Education
University of Phoenix 2005 — 2010
BSM, Business Management
University of Phoenix Online
Bachelor of Science, Business Management
Sherry Reyes's American Express Experience June 2011 - Present
Job Lead Project Manager Systems Engineering & Architecture
Industry Information Technology and Services
Experience
American Express June 2011 - Present
American Express November 1997 - Present
American Express November 2010 - July 2011
American Express April 2009 - November 2010
American Express April 2007 - April 2009
American Express April 2005 - March 2007
American Express July 2002 - April 2005
American Express March 2000 - January 2002
American Express October 1999 - March 2000
American Express November 1997 - October 1999
Skills
Project Governance, SDLC, PMO, Private Cloud, Credit Cards, Team Building, IT Infrastructure..., Software Project..., Project Portfolio..., Technical Project..., PMP, Virtualization, Volunteering, Vendor Management, Governance, Data Center, ITIL, Leadership, Cross-functional Team..., Service Delivery, Testing, Infrastructure, Strategy, Resource Management, IT Strategy, Project Delivery, IT Management, Business Analysis, Requirements Gathering, Enterprise Architecture, Outsourcing, Business Process, Business Requirements, Business Process..., Requirements Analysis, Visio, MS Project, Disaster Recovery, Program Management, Microsoft Project
Education
University of Phoenix 2000 — 2002
MBA, Technology Management
American Express June 2011 - Present
American Express November 1997 - Present
American Express November 2010 - July 2011
American Express April 2009 - November 2010
American Express April 2007 - April 2009
American Express April 2005 - March 2007
American Express July 2002 - April 2005
American Express March 2000 - January 2002
American Express October 1999 - March 2000
American Express November 1997 - October 1999
Skills
Project Governance, SDLC, PMO, Private Cloud, Credit Cards, Team Building, IT Infrastructure..., Software Project..., Project Portfolio..., Technical Project..., PMP, Virtualization, Volunteering, Vendor Management, Governance, Data Center, ITIL, Leadership, Cross-functional Team..., Service Delivery, Testing, Infrastructure, Strategy, Resource Management, IT Strategy, Project Delivery, IT Management, Business Analysis, Requirements Gathering, Enterprise Architecture, Outsourcing, Business Process, Business Requirements, Business Process..., Requirements Analysis, Visio, MS Project, Disaster Recovery, Program Management, Microsoft Project
Education
University of Phoenix 2000 — 2002
MBA, Technology Management
Kristy Harrison's American Express Experience November 2007 - June 2009
Job Customer Service
Industry Human Resources
Experience
American Express November 2007 - June 2009
Education
University of Phoenix 2009 — 2011
Bachelors, Criminal Justice
Scottsdale Culinary Institute 1994 — 1996
Associates, Cooking and business management
American Express November 2007 - June 2009
Education
University of Phoenix 2009 — 2011
Bachelors, Criminal Justice
Scottsdale Culinary Institute 1994 — 1996
Associates, Cooking and business management
Maria Gonzalez, MBA's American Express Experience September 2009 - September 2014
Job Senior Accountant at Blackhawk Network Holding
Industry Accounting
Experience
Blackhawk Network Holding September 2014 - Present
American Express September 2009 - September 2014
U-Haul International, Inc. April 2003 - July 2009
American Express October 1993 - June 2002
Skills
Financial Analysis, Sarbanes-Oxley Act, Accounting, GAAP, Financial Statements, Account Reconciliation, Financial Reporting, Financial Accounting, General Ledger, Financial Modeling, Financial Audits, Microsoft Excel, External Audit, US GAAP, Software Documentation, Finance, Accounts Payable, Cash Flow, Analysis, Internal Audit, Payroll, Consolidation, Journal Entries, Variance Analysis, Financial Forecasting, Banking, Accruals, Internal Controls, Management, Strategic Financial..., Managerial Finance, Forecasting, SEC filings, Income Statement, Auditing, Leadership, Hyperion Enterprise, Accounts Receivable, Cash Management, P&L, Cost Accounting, PeopleSoft, Corporate Finance, Essbase, Revenue Recognition, Sarbanes-Oxley, Cash Flow Forecasting, Fixed Assets, Budgets, Process Improvement
Education
University of Phoenix 2007 — 2009
MBA, Business Administration
Blackhawk Network Holding September 2014 - Present
American Express September 2009 - September 2014
U-Haul International, Inc. April 2003 - July 2009
American Express October 1993 - June 2002
Skills
Financial Analysis, Sarbanes-Oxley Act, Accounting, GAAP, Financial Statements, Account Reconciliation, Financial Reporting, Financial Accounting, General Ledger, Financial Modeling, Financial Audits, Microsoft Excel, External Audit, US GAAP, Software Documentation, Finance, Accounts Payable, Cash Flow, Analysis, Internal Audit, Payroll, Consolidation, Journal Entries, Variance Analysis, Financial Forecasting, Banking, Accruals, Internal Controls, Management, Strategic Financial..., Managerial Finance, Forecasting, SEC filings, Income Statement, Auditing, Leadership, Hyperion Enterprise, Accounts Receivable, Cash Management, P&L, Cost Accounting, PeopleSoft, Corporate Finance, Essbase, Revenue Recognition, Sarbanes-Oxley, Cash Flow Forecasting, Fixed Assets, Budgets, Process Improvement
Education
University of Phoenix 2007 — 2009
MBA, Business Administration
Maytia Moua, MBA's American Express Experience February 2000 - March 2006
Job Tax Examiner II at Colorado Department of Revenue
Industry Financial Services
Experience
Colorado Department of Revenue April 2010 - October 2014
Colorado Department of Revenue April 2008 - April 2010
Corporate Express August 2006 - March 2008
American Express February 2000 - March 2006
Skills
Microsoft Excel, Accounts Payable, Data Entry, Analysis, Auditing, Customer Service, Accounting, Microsoft Word, Software Documentation, Time Management, Tax
Education
University of Phoenix 2008 — 2009
Master of Business Administration
University of Phoenix 2006 — 2008
Bachelor of Science, Business/Accounting
Colorado Department of Revenue April 2010 - October 2014
Colorado Department of Revenue April 2008 - April 2010
Corporate Express August 2006 - March 2008
American Express February 2000 - March 2006
Skills
Microsoft Excel, Accounts Payable, Data Entry, Analysis, Auditing, Customer Service, Accounting, Microsoft Word, Software Documentation, Time Management, Tax
Education
University of Phoenix 2008 — 2009
Master of Business Administration
University of Phoenix 2006 — 2008
Bachelor of Science, Business/Accounting
Harmony Hannam's American Express Experience February 2011 - July 2013
Job Business Analyst at Zion's Bancorporation
Industry Financial Services
Experience
Avisae June 2014 - Present
Zions Bancorporation August 2013 - Present
eBay Inc July 2013 - August 2013
American Express February 2011 - July 2013
American Express January 2010 - February 2012
American Express October 2007 - January 2010
American Express January 2007 - January 2010
American Express March 2005 - January 2007
Qantas September 2003 - September 2004
Mannaccom Software Ltd September 1992 - June 1995
Skills
Project Management, Software Documentation, Workshop Facilitation, Change Management, Project Planning, Human Resources, Credit, Microsoft Office, Relationship Management, Research, Content Management, Functional Requirements, Due Diligence, Medical Records, System Administration, Leadership, Training, Forecasting, Visio, Vendor Management, Business Analysis, Process Improvement, Requirements Analysis, Analysis, Requirements Gathering, Cross-functional Team..., Management, Quality Assurance, Testing, CRM, Agile Methodologies, PMO, SDLC, Team Building, Banking, Business Requirements
Education
University of Phoenix 2008 — 2012
Bachelor of Science -, Business Management
University of Phoenix 2008 — 2012
Bachelor of Science, Information Systems
Avisae June 2014 - Present
Zions Bancorporation August 2013 - Present
eBay Inc July 2013 - August 2013
American Express February 2011 - July 2013
American Express January 2010 - February 2012
American Express October 2007 - January 2010
American Express January 2007 - January 2010
American Express March 2005 - January 2007
Qantas September 2003 - September 2004
Mannaccom Software Ltd September 1992 - June 1995
Skills
Project Management, Software Documentation, Workshop Facilitation, Change Management, Project Planning, Human Resources, Credit, Microsoft Office, Relationship Management, Research, Content Management, Functional Requirements, Due Diligence, Medical Records, System Administration, Leadership, Training, Forecasting, Visio, Vendor Management, Business Analysis, Process Improvement, Requirements Analysis, Analysis, Requirements Gathering, Cross-functional Team..., Management, Quality Assurance, Testing, CRM, Agile Methodologies, PMO, SDLC, Team Building, Banking, Business Requirements
Education
University of Phoenix 2008 — 2012
Bachelor of Science -, Business Management
University of Phoenix 2008 — 2012
Bachelor of Science, Information Systems
Grant Brummett's American Express Experience August 2015 - September 2015
Job Technical Writer / Photographer at INTEGRATED TECHNOLOGY CORPORATION LIMITED
Industry Semiconductors
Experience
INTEGRATED TECHNOLOGY CORPORATION LIMITED September 2015 - Present
American Express August 2015 - September 2015
ASM America, Inc June 2006 - June 2015
ASM America Inc. April 2006 - June 2015
ASM 2006 - June 2015
Arizona Renaissance Festival April 2009 - April 2015
Freescale Semiconductor Inc. 2004 - 2006
Speedfam-IPEC 1999 - 2004
Skills
Manuals, Content Management, Electronics, Testing, Process Improvement, E-Learning, Adobe Acrobat, Technical Documentation, Online Help, Semiconductors, Program Management, FrameMaker, Software Documentation, Semiconductor Industry, Project Management, Technical Writing, Metrology, Automation, SnagIt, Troubleshooting, Photoshop, Manufacturing, RoboHelp, Technical Communication, Document Management, Technical Training, DITA XML, Process Simulation, Captivate, CVD, Single Sourcing
Education
University of Phoenix 1999 — 2002
Bachelor’s Degree, Information Technology, 3.96
INTEGRATED TECHNOLOGY CORPORATION LIMITED September 2015 - Present
American Express August 2015 - September 2015
ASM America, Inc June 2006 - June 2015
ASM America Inc. April 2006 - June 2015
ASM 2006 - June 2015
Arizona Renaissance Festival April 2009 - April 2015
Freescale Semiconductor Inc. 2004 - 2006
Speedfam-IPEC 1999 - 2004
Skills
Manuals, Content Management, Electronics, Testing, Process Improvement, E-Learning, Adobe Acrobat, Technical Documentation, Online Help, Semiconductors, Program Management, FrameMaker, Software Documentation, Semiconductor Industry, Project Management, Technical Writing, Metrology, Automation, SnagIt, Troubleshooting, Photoshop, Manufacturing, RoboHelp, Technical Communication, Document Management, Technical Training, DITA XML, Process Simulation, Captivate, CVD, Single Sourcing
Education
University of Phoenix 1999 — 2002
Bachelor’s Degree, Information Technology, 3.96
Pierce Adams's American Express Experience March 2005 - November 2008
Job Personal Trainer at Combine Fitness Personal Training Studio
Industry Health, Wellness and Fitness
Experience
MBA Magazine November 2011 - November 2012
American Express March 2005 - November 2008
Skills
Management Consulting, Business Strategy, Change Management, Strategic Planning, Project Management, Business Analysis, Program Management, Microsoft Office, Business Process..., Process Improvement, Coaching, Strategy
Education
University of Phoenix 2000 — 2003
BSBA, Business Administration and Management, General
Thomas Edison High School 1987 — 1991
MBA Magazine November 2011 - November 2012
American Express March 2005 - November 2008
Skills
Management Consulting, Business Strategy, Change Management, Strategic Planning, Project Management, Business Analysis, Program Management, Microsoft Office, Business Process..., Process Improvement, Coaching, Strategy
Education
University of Phoenix 2000 — 2003
BSBA, Business Administration and Management, General
Thomas Edison High School 1987 — 1991
Kimberly Lemberg's American Express Experience July 2011 - July 2012
Job Experienced project coordinator and data analysis management
Industry Security and Investigations
Experience
ExpertsIT@Hewlett-Packard on the American Express Account July 2012 - July 2013
ExpertsIT@ Hewlett-Packard / American Express Account July 2012 - July 2013
American Express July 2011 - July 2012
IBM (Manpower) September 2006 - June 2011
CalOptima January 1999 - June 2002
Skills
Excel, Documentation, Spreadsheets, Access, Customer Service, Word, Microsoft Office, PowerPoint, Vendor Relations, Problem Solving, Compliance, Analysis, Databases, Research, Customer Relations, Auditing, Writing, Data Analysis, Administration, Process Improvement, Microsoft Excel, Software Documentation, Microsoft Word, Clarity, SharePoint, Risk Management, Visio, Project Management, Project Planning, MS Project, Vendor Management, Business Analysis
Education
University of Phoenix 2011 — 2015
Business, Project Management
Executrain
New Horizons
Rancho Santiago Community College
ExpertsIT@Hewlett-Packard on the American Express Account July 2012 - July 2013
ExpertsIT@ Hewlett-Packard / American Express Account July 2012 - July 2013
American Express July 2011 - July 2012
IBM (Manpower) September 2006 - June 2011
CalOptima January 1999 - June 2002
Skills
Excel, Documentation, Spreadsheets, Access, Customer Service, Word, Microsoft Office, PowerPoint, Vendor Relations, Problem Solving, Compliance, Analysis, Databases, Research, Customer Relations, Auditing, Writing, Data Analysis, Administration, Process Improvement, Microsoft Excel, Software Documentation, Microsoft Word, Clarity, SharePoint, Risk Management, Visio, Project Management, Project Planning, MS Project, Vendor Management, Business Analysis
Education
University of Phoenix 2011 — 2015
Business, Project Management
Executrain
New Horizons
Rancho Santiago Community College
Shannon Mendivil, PMP's American Express Experience 1999 - 2007
Job Project Manager at CSAA Insurance Group
Industry Insurance
Experience
CSAA Insurance Group, a AAA Insurer September 2009 - Present
American Express 1999 - 2007
Skills
Agile Methodologies, PMP, ETL, PMO, Agile & Waterfall..., Project Management, Project Planning, Project Delivery, Budget Forecasts, Budget Monitoring
Education
University of Phoenix 2009 — 2011
BSIT, Business System Analyst
CSAA Insurance Group, a AAA Insurer September 2009 - Present
American Express 1999 - 2007
Skills
Agile Methodologies, PMP, ETL, PMO, Agile & Waterfall..., Project Management, Project Planning, Project Delivery, Budget Forecasts, Budget Monitoring
Education
University of Phoenix 2009 — 2011
BSIT, Business System Analyst
Guy Loehnis's American Express Experience July 2007 - July 2012
Job Director at Delta Technology and Management Services Pvt. Ltd.
Industry Financial Services
Experience
Delta Technology and Management Services Pvt. Ltd. April 2015 - Present
GL Management Consultant February 2015 - April 2015
Arizona Public Service (APS) July 2012 - January 2015
American Express July 2007 - July 2012
IBM September 2002 - July 2007
American Express August 1983 - August 2002
Skills
IT Strategy, Program Management, Vendor Management, SDLC, Business Analysis, Project Management, Management, Project Portfolio..., Leadership, Business Process..., Enterprise Architecture, Data Center Relocation, Data Center..., Offshore Application..., Organizational..., Organizational..., Transition Management, IT Service Delivery, Contract Negotiation, PMO, Strategy, Change Management, Credit Cards, Outsourcing, Re-engineering, Portfolio Management, ITIL, Negotiation, Software Project..., Relationship Management, Account Management, Business Transformation, Process Improvement, Risk Management, Financial Services, Team Leadership, Enterprise Software, Service Delivery, Business Strategy
Education
University of Phoenix
Delta Technology and Management Services Pvt. Ltd. April 2015 - Present
GL Management Consultant February 2015 - April 2015
Arizona Public Service (APS) July 2012 - January 2015
American Express July 2007 - July 2012
IBM September 2002 - July 2007
American Express August 1983 - August 2002
Skills
IT Strategy, Program Management, Vendor Management, SDLC, Business Analysis, Project Management, Management, Project Portfolio..., Leadership, Business Process..., Enterprise Architecture, Data Center Relocation, Data Center..., Offshore Application..., Organizational..., Organizational..., Transition Management, IT Service Delivery, Contract Negotiation, PMO, Strategy, Change Management, Credit Cards, Outsourcing, Re-engineering, Portfolio Management, ITIL, Negotiation, Software Project..., Relationship Management, Account Management, Business Transformation, Process Improvement, Risk Management, Financial Services, Team Leadership, Enterprise Software, Service Delivery, Business Strategy
Education
University of Phoenix
Cambreal Nielsen's American Express Experience August 2010 - Present
Job Portfolio Analyst at American Express
Industry Information Technology and Services
Experience
American Express August 2010 - Present
Skills
Credit Risk, Financial Modeling, Risk Management, Portfolio Management, Financial Analysis, Credit, Financial Services, Relationship Management, Financial Risk, Credit Cards
Education
University of Phoenix
American Express August 2010 - Present
Skills
Credit Risk, Financial Modeling, Risk Management, Portfolio Management, Financial Analysis, Credit, Financial Services, Relationship Management, Financial Risk, Credit Cards
Education
University of Phoenix
Donnita Oless's American Express Experience 1989 - 2002
Job Proposal/Contract Management at IBM
Industry Information Technology and Services
Experience
IBM 2002 - Present
American Express 1989 - 2002
Skills
PMP, Project Portfolio..., IT Strategy, ITIL, Vendor Management, PMO, IT Service Management, Program Management, Enterprise Architecture, Requirements Analysis, Integration, IT Management, Data Center, Software Project..., Disaster Recovery, SDLC, Outsourcing, Business Analysis, Project Management, MS Project, Service Delivery, Visio, IT Operations, Project Delivery, Global Delivery, IT Outsourcing, Change Management, AIX, Solution Architecture, Virtualization, Business Process..., Cloud Computing, DB2, Business Analytics, CAMMS, Contract Management, Help Desk Support
Education
University of Phoenix
Bachelor's degree / Management, Management Information Systems, General
IBM 2002 - Present
American Express 1989 - 2002
Skills
PMP, Project Portfolio..., IT Strategy, ITIL, Vendor Management, PMO, IT Service Management, Program Management, Enterprise Architecture, Requirements Analysis, Integration, IT Management, Data Center, Software Project..., Disaster Recovery, SDLC, Outsourcing, Business Analysis, Project Management, MS Project, Service Delivery, Visio, IT Operations, Project Delivery, Global Delivery, IT Outsourcing, Change Management, AIX, Solution Architecture, Virtualization, Business Process..., Cloud Computing, DB2, Business Analytics, CAMMS, Contract Management, Help Desk Support
Education
University of Phoenix
Bachelor's degree / Management, Management Information Systems, General
Wilhelmina Campos's American Express Experience January 2014 - Present
Job Sr Business Analyst at American Express
Industry Information Technology and Services
Experience
American Express January 2014 - Present
American Express May 2012 - January 2014
American Express August 2008 - May 2012
Skills
Business Analysis, Business Requirements, Risk Management, Credit Cards, Requirements Gathering, Project Management, Financial Modeling, Process Improvement, Project Portfolio..., SDLC, Financial Services, Payments, User Acceptance Testing, Analytics, Business Process..., Requirements Analysis, Relationship Management, Visio, Banking, Re-engineering, Business Process, Business Process Mapping, Analysis, Waterfall, Systems Analysis, Agile Methodologies, Scrum
Education
Scrum.org 2014 — 2014
Professional Scrum Master (PSM) I
TEK Systems 2014 — 2014
Agile Product Owner
TEK Systems 2014 — 2014
Agile Scrum Master
Arizona State University 2013 — 2013
Six Sigma-Green Belt
University of Phoenix 2005 — 2007
Masters in Business Administration
University of the Philippines 1990 — 1995
BS Applied Mathematics
American Express January 2014 - Present
American Express May 2012 - January 2014
American Express August 2008 - May 2012
Skills
Business Analysis, Business Requirements, Risk Management, Credit Cards, Requirements Gathering, Project Management, Financial Modeling, Process Improvement, Project Portfolio..., SDLC, Financial Services, Payments, User Acceptance Testing, Analytics, Business Process..., Requirements Analysis, Relationship Management, Visio, Banking, Re-engineering, Business Process, Business Process Mapping, Analysis, Waterfall, Systems Analysis, Agile Methodologies, Scrum
Education
Scrum.org 2014 — 2014
Professional Scrum Master (PSM) I
TEK Systems 2014 — 2014
Agile Product Owner
TEK Systems 2014 — 2014
Agile Scrum Master
Arizona State University 2013 — 2013
Six Sigma-Green Belt
University of Phoenix 2005 — 2007
Masters in Business Administration
University of the Philippines 1990 — 1995
BS Applied Mathematics
Patricia Hart, MBA-PMP's American Express Experience October 2004 - July 2011
Job IT Consulting Professional
Industry Information Technology and Services
Experience
American Express October 2004 - July 2011
American Express June 2002 - October 2004
Grand Canyon State Credit Union February 1998 - March 2002
Desert Schools Federal Credit Union September 1989 - February 1998
Education
Park College
BS, Business Management
University of Phoenix
MBA, Business
American Express October 2004 - July 2011
American Express June 2002 - October 2004
Grand Canyon State Credit Union February 1998 - March 2002
Desert Schools Federal Credit Union September 1989 - February 1998
Education
Park College
BS, Business Management
University of Phoenix
MBA, Business
Gilberto Serrano's American Express Experience February 2003 - Present
Job Business System Analyst at American Express
Industry Financial Services
Experience
American Express February 2003 - Present
Education
University of Phoenix 2008 — 2011
AA, IT
American Express February 2003 - Present
Education
University of Phoenix 2008 — 2011
AA, IT
Cathy Gerena's American Express Experience September 2013 - Present
Job Attended University of Phoenix
Industry Accounting
Experience
American Express September 2013 - Present
Bank of America July 2008 - April 2012
Charter One Bank March 2002 - July 2008
Skills
Banking, Retail Banking, Finance, Credit Cards, Sales
Education
University of Phoenix 2010 — 2013
Associate's degree, Accounting
University of Phoenix 2010 — 2012
American Express September 2013 - Present
Bank of America July 2008 - April 2012
Charter One Bank March 2002 - July 2008
Skills
Banking, Retail Banking, Finance, Credit Cards, Sales
Education
University of Phoenix 2010 — 2013
Associate's degree, Accounting
University of Phoenix 2010 — 2012
Cristal Mike's American Express Experience March 2006 - March 2009
Job Independent Consultant at Scentsy
Industry Higher Education
Experience
Scentsy February 2015 - Present
University of Phoenix May 2011 - Present
American Express March 2006 - March 2009
Skills
Admissions, E-Learning, Adult Education, Higher Education, Leadership, Leadership Development, Social Networking, Event Planning
Education
University of Phoenix
Associate of Arts (AA), Web Page, Digital/Multimedia and Information Resources Design
Scentsy February 2015 - Present
University of Phoenix May 2011 - Present
American Express March 2006 - March 2009
Skills
Admissions, E-Learning, Adult Education, Higher Education, Leadership, Leadership Development, Social Networking, Event Planning
Education
University of Phoenix
Associate of Arts (AA), Web Page, Digital/Multimedia and Information Resources Design
Afia Jackson's American Express Experience February 2007 - February 2008
Job Dispatcher/Customer Service at Waste Management
Industry Environmental Services
Experience
Waste Management December 2008 - Present
Miami Dade Expressway Authority January 2008 - December 2008
American Express February 2007 - February 2008
Skills
Customer Service, Dispatching, Sales
Education
University of Phoenix 2007 — 2013
William H. Turner Tech H.S. 2000 — 2004
HS Diploma
Waste Management December 2008 - Present
Miami Dade Expressway Authority January 2008 - December 2008
American Express February 2007 - February 2008
Skills
Customer Service, Dispatching, Sales
Education
University of Phoenix 2007 — 2013
William H. Turner Tech H.S. 2000 — 2004
HS Diploma
Wells Fargo
Fidelity Investments
U.S. Bank
Northwestern Mutual
Wells Fargo Bank
USAA
Charles Schwab
Ameriprise Financial Services, Inc.