American Express
Industry: Financial services company
DescriptionThe American Express Company, also known as Amex, is an American multinational financial services corporation headquartered in Three World Financial Center in New York City. The company was founded in 1850 and is one of the 30 components of the Dow Jones Industrial Average. Headquarters: New York City, New York, United States CEO: Stephen Squeri Number of employees: ~55,000 (2017) Founders: Henry Wells, William Fargo, John Butterfield
American Express List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at American Express. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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29,038 American Express employees in database. Find out everything there's to know about American Express employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
American Express Employees
American Express August 2014 - Present
Fidelity National Information Services October 2010 - July 2014
Hallmark Building Supplies January 2008 - September 2010
First Franklin April 2005 - January 2008
Skills
Account Management, Solution Selling, Sales Process, Salesforce.com, Sales Management, B2B, New Business Development, Sales, Sales Operations, CRM, Business Development, Direct Sales, Sales Presentations, Channel Partners, Strategy, Relationship Management, Team Building, Training, Building Relationships, Management
Education
Cardinal Stritch University
Bachelor of Science (BS), Management Information Technology
Ozaukee High School
Porch August 2015 - Present
LilyDrive, Inc. November 2013 - July 2015
Amazon.com September 2011 - October 2013
Microsoft November 2008 - April 2011
Microsoft July 2006 - November 2008
aQuantive (acquired by Microsoft) September 2002 - July 2006
About.com April 2001 - August 2002
American Express 1997 - 2000
Egészségügyi Főiskola (Nyíregyháza) Juhász Gyula Tanárképző Főiskola (Szeged) September 1992 - June 1995
Skills
Digital Media, Sales, Digital Strategy, Strategic Partnerships, Digital Marketing, Ad Serving, Rich Media, Online Advertising, Product Management, Omniture, Mobile Advertising, Product Marketing, Atlas, comScore, Strategy, Interactive Marketing, DoubleClick, Analytics, Web Analytics, SEM, Start-ups, E-commerce, Email Marketing, Global Business..., Integrated Marketing, Program Management, Business Development, Leadership, Mobile Devices, PPC, New Business Development, SEO, Enterprise Software, Online Marketing, Display Advertising, Advertising
Education
Columbia University - School of International and Public Affairs 1995 — 1997
Masters of Internatation Affairs, International Finance and Business
Carleton College 1987 — 1991
B.A., English
U.S. Department of State March 2015 - Present
Early Stage Startup August 2014 - March 2015
ReserveBar.com June 2012 - August 2014
Doubles Alley May 2012 - May 2014
Cheftabl, Curio Road October 2011 - January 2014
Tuanpin.com February 2010 - August 2011
BT Group December 2007 - February 2010
Nexicore February 2007 - May 2007
Intel Corporation October 2005 - November 2006
American Express 2004 - 2005
Skills
Entrepreneurship, Product Management, Web Marketing, Business Development, E-commerce, Start-ups, SEO, SEM, Early-stage Startups, Consulting, Cross-functional Team..., Strategic Partnerships, Online Marketing, Strategy, SaaS, Management, Program Management, Market Research, Leadership, Legal Advice, Sales, New Business Development, Social Media Marketing, Go-to-market Strategy, Analysis
Education
California Institute of Technology
Bachelor of Science, Computer Science, Biology
New York University - Leonard N. Stern School of Business
MBA, Finance and International Business
Stockholm School of Economics
Exchange program, Economics
Philips March 2000 - Present
Philips 2009 - 2012
Philips 2003 - 2009
Philips 2000 - 2003
Azygos, Inc June 1999 - December 1999
Cox Communications December 1997 - June 1999
Motorola September 1993 - December 1997
American Express December 1990 - September 1993
Mike Rowe Productions, Inc October 1983 - June 1988
Mike Rowe Productions 1979 - 1983
Skills
Enterprise Architecture, Network Infrastructure..., Network Engineering, Network Security, Internetworking, Networking, Integration, IT Management, Change Management, Program Management, Product Management, Cross-functional Team..., Demand Management, Configuration Management, ITIL, Process Improvement, Protocol Analysis, Disaster Recovery, Risk Management, WAN, LAN, Troubleshooting, Firewalls, Project Management, Security, Ethical Hacking, Telecommunications, Data Center, Service Delivery, TCP/IP, DNS, VPN, Wireless Networking, Cisco Technologies, Information Security, Linux System..., Unix, OS X, Windows, Team Management, IT Service Management, Hardware, Servers, Management, VoIP, Information Technology, Windows Server, Hypervisor, Virtualization, Wireless
Education
Capella University 2003 — 2005
Master of Science (M.S.), Network Architecture
Excelsior College 1989 — 1990
Bachelor of Science (B.S.), Engineering, Math and Music
Self-employed Postdoctoral ResearchQueen Mary, University of London2007 - 2009
University of Rochester - Biology 2002 - 2008
American Express 1997 - 2001
Footprints Adventure Company 1994 - 1997
Pier 1 Imports 1993 - 1995
Minnesota Department of Natural Resources 1992 - 1993
Skills
Project Management, Process Improvement, Technical Writing, Data Analysis, Communication, Genetics
Education
University of Rochester 2002 — 2008
Doctor of Philosophy (PhD), Biology/Biological Sciences, General
Calvin College 1987 — 1991
Bachelor of Science (BS), Biology, General
American Express December 2011 - Present
Various law firms January 2008 - December 2011
Vista Healthplan March 2002 - December 2007
Various Corporate Headquarters and law firms October 1985 - March 2002
Skills
Process Improvement, Training, Analysis, Risk Management, Change Management, Policy, Budgets, Business Analysis, Internal Audit, Training & Development, Vendor Management, Strategy, Due Diligence
Education
Capella University 2004 — 2006
Masters Degree, Industrial and Organizational Psychology
Kalco Lighting April 2008 - January 2009
Concours d'Elegance June 2005 - April 2008
Pinnacle Taxx Advisors May 2003 - June 2005
American Express October 2000 - April 2002
Pyramid Career Services January 1997 - January 2001
Discovery Designs June 1977 - January 2001
Affinity Medical Center January 1991 - January 1997
Skills
Advertising, Marketing Strategy, CRM, Strategy, Public Relations, Marketing, Management, Business Development
Education
Capital University 1998 — 1998
Business Analyst Certification, Business
Kent State University 1987 — 1988
General Studies
The Ohio State University 1965 — 1969
Undergraduate Studies
Bridgewater Associates March 2015 - Present
The Economist Intelligence Unit (The EIU) July 2014 - February 2015
Australian Department of Foreign Affairs and Trade June 2011 - January 2014
Stratfor January 2011 - May 2011
United Nations May 2009 - July 2009
AIG May 2008 - August 2008
Citibank May 2006 - November 2007
American Express August 2005 - February 2006
Skills
Macroeconomics, Geopolitics, Commodity, South Asia, Foreign Exchange, Global Security, Economics, International Relations, Policy Analysis, Politics, International Economics, Emerging Markets, Government, Econometrics, Foreign Policy, International Law, Nonprofits, Leadership, Research, Analysis, Strategy, Policy, European Union, Latin America, International Security, Political Risk Analysis
Education
Columbia University - School of International and Public Affairs 2008 — 2010
Master's Degree, International Affairs, International Security Policy
Carleton College 2000 — 2004
BA, Economics, Political Economy
RCIS/Wells Fargo March 2007 - Present
American express 1990 - 2001
Skills
SDLC, Waterfall, Visio, Requirements Gathering, Business Requirements, SharePoint, Agile Methodologies, Requirements Analysis, DB2, Business Analysis, Insurance, Data Warehousing, SSIS, Data Modeling, Systems Analysis, SSRS
Education
Cardinal Stritch University
2000, Business, Project Management
North Carolina State Ethics Commission September 2015 - Present
Brock & Scott, PLLC 2013 - September 2015
Financial Protection Law Center January 2013 - May 2013
American Express March 2010 - July 2011
Aetna April 2007 - October 2009
Vidant Medical Center January 2007 - July 2007
UnitedHealth Group April 2005 - August 2006
Bank of America (NationsBank) August 1990 - June 1993
Skills
Excellent Written and..., Clear and Concise Writer, Legal Ethics, High Level Of..., Legal Research and..., Bankruptcy, Real Estate Law, Criminal Law, Family Law, Litigation, Wills, Estates, and..., Administrative Law, LexisNexis, Westlaw, SoftPro, Microsoft Office Suite, Microsoft Excel, Microsoft Word, Access Database, PowerPoint, Outlook, Mail Merge, Group Discussion Leader, Always Punctual, Open Minded, Respectful of Diversity, Confident Public Speaker, Dependable Team Player, Dependable Independent..., Filing Insurance Claims, Applying Insurance..., Explanation of Benefits, Appointment Scheduling, Receptionist Duties, Telephone Skills, Cash Handling Experience, Staff Scheduling..., Medicare Part D, Insurance, Nonprofits, Research
Education
Cape Fear Community College
May, 2013 - Associate of Applied Science, Paralegal Technology, Honors Graduate
UNCW 1985 — 1987
Political Science and Government, Psychology
Broward County, Florida, Continuing Education
Certificate, Medical Billing and Coding
American Express Business Travel July 2013 - Present
BCD Travel September 2010 - June 2013
BCD Travel 2012 - 2013
American Express June 2005 - September 2008
Rosenbluth International December 1989 - June 2005
Skills
Account Management, Business Travel, Travel Management, Tourism, Online Travel, Sabre, Travel Technology, Hotels, Sales Management, Leisure Travel, Leisure, B2B, New Business Development, Contract Negotiation, Revenue Analysis, Sales, Management, Business Planning
Education
Camden County College
Arts and Photography
Red Maple Painting Group LLC March 2002 - Present
Twin Cities Northern Lights Junior A Hockey Club July 2013 - March 2014
American Express 1998 - 2002
Skills
Windows, Sales, Project Planning, Public Speaking, Project Management, Management, Team Building, Coaching, Training, Contract Negotiation, Painting, Empowerment, Problem Solving, Inventory Management, Inventory Control
Education
Kings College 1985 — 1988
History, English, Music
Camosun College 1981 — 1983
Generals
Computer Career Institute 1978 — 1980
2 Year, Systems Analysis
Web.com 2014 - Present
Kelly Services May 2013 - August 2014
Capital University Law School August 2010 - May 2013
SelectQuote Insurance Services June 2009 - July 2010
ADP July 2008 - June 2009
Aerotek December 2006 - July 2008
PHH Mortgage March 2003 - February 2006
Dial America 2001 - 2003
American Express 1999 - 2000
Skills
Recruiting, Human Resources, Sales, Mortgage Lending, Loans, Cold Calling, Insurance, Payroll, New Business Development, Leadership, Customer Service, Small Business, Banking, Finance, Time Management, Sourcing, Strategic Financial..., Interviews, Credit, Investments, Retirement Planning, Workers Compensation, Underwriting, Negotiation, Training, Temporary Placement, Mortgage Banking, Fundraising, Loan Origination, Contract Negotiation, Estate Planning, Real Estate, Management, Policy, Business Development, Strategic Planning, Employee Benefits, Account Management, Team Building, Analysis, Westlaw, Legal Writing, Marketing, Employee Relations, Public Speaking, Legal Research, Outlook, Employment Law, Lexis
Education
Capital University Law School 2010 — 2013
JD, Mediation, Arbitration, Negotiation
Mary Washington College 1994 — 1999
Bachelor's degree, Business Administration/Finance
Midland Park High School 1990 — 1994
Commerce Bank July 2010 - Present
American Express April 2008 - July 2010
Skills
New Business Development, Strategic Planning, Credit Cards, Relationship Management, Banking, Payments, Merchant Services, Selling, Account Management, B2B, Debit Cards, Strategic Partnerships, Electronic Payments, Payment Card Processing, Credit, CRM, Payment Systems
Education
California University of Pennsylvania
Bachelor of Science (BS), Business Administration and Management, General
Destination Hotels April 2014 - Present
ViaSat March 2013 - April 2014
Raytheon December 2008 - November 2011
JPL (NASA's Jet Propulsion Laboratory) August 2003 - December 2008
DaVita December 2001 - August 2003
American Express March 1999 - December 2001
Tricor Packaging January 1995 - February 1999
Skills
Six Sigma, Supply Chain Management, Aerospace, Earned Value Management, Government Contracting, FAR, Process Improvement, MRP, Logistics, Supplier Evaluation, Cross-functional Team..., Program Management, Lean Manufacturing, Global Sourcing, Purchasing, Procurement, Project Management, Supply Management, MS Project, Supply Chain, Strategic Sourcing, Contract Management, Materials Management, Contract Negotiation, Proposal Writing, Analysis, Project Planning, ITAR, Supplier Development, Supplier Negotiation, Value Stream Mapping, Engineering Management, Manufacturing, Continuous Improvement, Supplier Quality, Kaizen, Sourcing, Operations Management, Supply Chain..., Government Procurement, Business Process..., Spend Analysis, Quality Management, Supply Chain Operations, Operational Excellence, LCC Sourcing, CPSR Training, Management
Education
California Institute of Technology 2005 — 2005
PMP, Project Management Executive Program
Colorado State University 1989 — 1993
Bachelor of Arts (BA), Mass Communication/Media Studies
The University of Arizona August 2002 - Present
American Express June 2000 - April 2002
American Express June 1999 - June 2000
American Express June 1998 - June 1999
Skills
Econometrics, Statistics, Statistical Modeling, Economics, Data Mining, Higher Education, College Teaching, SAS programming, Software Documentation, Big Data, Career Counseling, Resume Writing, Digital Photography, Data Science, Credit Scoring, Credit Cards
Education
University of Arizona, Eller College of Management 1991 — 1998
Doctor of Philosophy (PhD), Economics
University of Arizona, Eller College of Management 1991 — 1998
Master of Arts (MA), Economics
California Institute of Technology 1986 — 1991
Bachelor of Science (BS), Economics
Stuyvesant High School, New York City 1982 — 1986
High School
Keith and Associates, Inc. July 2012 - Present
Keith & Associates, Inc. January 2014 - May 2015
Keith & Associates, Inc. July 2012 - January 2014
The Corradino Group November 2005 - July 2012
United Financial Systems June 2003 - October 2005
American Express July 2001 - November 2002
Skills
Cost Analysis and..., Project Planning and..., Document Control, GIS Analysis & Mapping, Adobe PageMaker, AutoCAD, Prolog, Microsoft Office, Microsoft Project, Adobe Illustrator, Master Site Planning, Feasibility Studies, Cost Benefit Analysis, Land Use Planning, Forecasting, Contract Management, Bid Preparation, Florida Notary, Process Scheduler, MS Project, Project Planning, BIM, SharePoint, Bluebeam Revu, Construction, Primavera P6, Program Management, Budgets, Project Coordination, Construction Management, CPM Scheduling, Cost Benefit, Cost Control, Change Orders, Procurement, Proposal Writing, Value Engineering, Submittals, Project Control, CAD, GIS, ArcGIS, Contractors, PowerPoint, Subcontracting, Construction Drawings, Pre-construction, Project Management
Education
Capella University 2007 — 2011
Bachelor's degree, Project Management
Kingsborough Community College 1997 — 1999
Associate of Science (A.S.), Education
Cain Travel March 2015 - Present
Travel Management Partners/SAIC December 2003 - March 2015
Omega World Travel September 2001 - September 2002
American Express January 2001 - August 2001
RGIS March 1998 - August 2001
Skills
Proficient with Galileo..., Past experience with..., Commitment to Customer..., Self-driven, Travel Management, Customer Satisfaction, Leadership, Travel Insurance, Sabre, Travel Planning, Business Travel
Education
Cape Fear Community College 2012 — 2015
Applied Horticulture and Horticultural Business Services
Coastal Carolina Community College 1999 — 2001
Associates in Fine Arts
CACI International Inc (Consultant to Federal Govt.) June 2015 - Present
Johnson & Johnson June 2014 - June 2015
Pfizer October 2013 - June 2014
American Express May 2012 - June 2013
PenBay Solutions March 2011 - November 2011
ARTS/GEOSERV September 2001 - February 2011
QuadGeo Corp 1997 - 2000
ESRI 1987 - 1994
Skills
Requirements Analysis, Visio, ArcGIS, Project Planning, Data Analysis, MS Project, Software Project..., Business Intelligence, Analysis, Systems Analysis, SQL, Consultancy, Documentation, Program Management, Business Process, Data Modeling, Business Analysis, Requirements Gathering, GIS, Agile, Data Migration, Testing, Geospatial, PL/SQL, IT Management, Access, SDLC, Problem Solving, Management Consulting, Change Management, Team Management, Project Implementation, Data Management, Application Development, Business Management, ESRI, Integration, Data Conversion, Business Requirements, Database Design, Gap Analysis, Business Process..., Quality Assurance, Data Warehousing, Business Process Design, Requirements Management, Software Development, Microsoft SQL Server, Project Delivery, Web Applications
Education
California State University-San Bernardino 1987 — 1995
BA, MIS
The Brian Neal Fitness & Health Foundation September 2013 - Present
Consultant June 2012 - June 2013
American Recovery Specialists of Florida, Inc. November 1998 - November 2011
CCS Financial Services, Inc. 1997 - 1999
American Express 1995 - 1997
Comcast Communications, Inc. d.b.a. The Cable Ad Group of South Florida October 1992 - December 1995
U.S. Army 1984 - 1990
Skills
Skip Tracing, Negotiation, Customer Service, Interviewing, Graphic Design, Labor Law, Preparing and..., Client Services, Consulting, Public Speaking, and much more.
Education
Campbell University 1985 — 1987
BA, Business
The Mosaic Company September 2012 - Present
The Mosaic Company April 2012 - September 2012
RMS May 2011 - February 2012
American Express October 2009 - February 2011
The Clorox Company October 2001 - January 2009
The Clorox Company January 1992 - October 2001
Las Positas College January 1992 - January 1994
PC Etcetera January 1990 - January 1992
Skills
Technical Training, Online Training, Organizational Learning, E-Learning, Statistics, Development Planning, Global Perspective, Instructional Design, Management Coaching, Needs Analysis, Negotiation, Training, Learning Management..., Curriculum Development, Strategy, Performance Improvement, Instructor-led Training, Project Management, Organizational..., Learning Management, Blended Learning, Captivate, ADDIE, Management, SnagIt, Training Delivery, Workshop Facilitation, Onboarding, Employee Training, Culture Change, Organizational Design, Technical Writing, Employee Engagement, Adult Education, Organizational..., Content Development, Hands-on Training, Distance Learning, Training Needs Analysis, Performance Consulting, Executive Coaching, Coaching, Psychometrics
Education
Capella University 2001 — 2001
Masters Certificate, Online Instructional Design
California School of Professional Psychology 1983 — 1985
MS, Organizational Behavior
California State University-Hayward 1975 — 1980
BS, Psychology
American Express January 2014 - Present
Bank of America Merrill Lynch March 2013 - December 2013
Bank of America Merrill Lynch January 2012 - February 2013
Bank of America Merrill Lynch December 2009 - January 2012
Wachovia Bank N.A, Hong Kong January 2007 - December 2009
Ingersoll Rand 2005 - 2007
Wachovia Bank - Charlotte, NC May 2000 - October 2005
Target Stores September 1998 - May 2000
First Union National Bank 1996 - 1998
Skills
Compensation, Performance Management, Employee Relations, Onboarding, Coaching, Organizational..., Recruitment/Retention, Learning, Change Management, Team Leadership, Talent Management, Deferred Compensation, Leadership, Sourcing, Recruiting, Banking, Human Resources, Mergers & Acquisitions, Leadership Development, Personnel Management, HRIS, Management, Strategy, Strategic Planning, Team Building, Employee Engagement, Succession Planning, Talent Acquisition, Workforce Planning, Organizational Design, Organizational..., Program Management, Executive Coaching, HR Consulting, Executive Search, Employee Benefits, Employer Branding, Vendor Management, Technical Recruiting, Applicant Tracking..., Career Development, College Recruiting, Interviews, HR Policies
Education
Capella University 2002 — 2005
Master's Degree
University of North Carolina at Charlotte - Belk College of Business 1994 — 1996
BS
Credit Abuse Resistance Education (CARE) July 2015 - Present
VALOR (Veteran's Assistance for Leadership, Opportunity & Readiness) 2013 - 2015
American Express April 1998 - April 2013
AARP Foundation 2006 - 2007
Public Service Commission of the District of Columbia 1993 - 1997
National Association of Consumer Agency Administrators 1991 - 1993
Skills
Community Development, Nonprofits, Community Outreach, Philanthropy, Public Speaking, Public Policy, Corporate Social..., Media Relations, Event Planning, Non-profits, Leadership, Program Development, Fundraising, Proposal Writing, Grants, Press Releases, Policy, Spanish
Education
Canisius College 1980 — 1984
BA, Communication
OnX Enterprise Solutions July 2015 - Present
American Express January 2012 - June 2015
American Express July 2008 - January 2012
Ameriprise Financial June 2004 - July 2008
American Express June 2002 - June 2004
Bank of America 2000 - 2002
JPMorgan Chase February 1992 - December 2000
Alliance Data 1988 - 1992
Alliance Data Systems, aka Limited Credit Services 1988 - 1992
Skills
Project Management, Credit Cards, Analytics, Vendor Management, Predictive Modeling, SAS, Data Mining, Predictive Analytics, Business Analytics, Enterprise Software, Financial Risk, PMO, Portfolio Management, Financial Services, Forecasting
Education
Capital University - School of Management 1999 — 2002
MBA, Finance, Marketing & Quality Control
American Express Global Business Travel August 2013 - Present
American Express Global Business Travel April 2013 - August 2013
American Express October 2011 - April 2013
American Express Business Travel November 2009 - October 2011
American Express April 2009 - November 2009
American Express September 2006 - March 2009
Education
Institute of Chartered Accountants in England and Wales 2007 — 2009
ACA
Cardiff University / Prifysgol Caerdydd 2003 — 2006
BscEcon, Accounting and Management
Ringmer C C
Intel Security August 2011 - Present
Intel Security July 2009 - September 2011
American Express October 2006 - July 2009
Arizona Public Services (APS) 2004 - 2006
ITT Industries, Network Systems & Serivces November 2000 - April 2003
HSBC Bank USA May 1995 - October 2000
Education
Capella University 2012 — 2015
B.S.I.T., Information Security & Assurance
Kingsborough Community College 1980 — 1984
A.A.S, Computer Information Systems
Sempra Energy 2008 - Present
Kintera October 2007 - January 2008
Accredited Home Lenders October 2002 - September 2007
American Express November 1998 - July 2002
State Savings Bank 1995 - 1998
Skills
CISSP, CISA, Security, Compliance, Governance, Risk Mitigation, Audit, IT Governance, IT Audit, SOX, Risk Management, Compliance Management, Policy, Privacy, SAS70, Documentation, Internal Audit, Enterprise Risk..., Risk Assessment, Operational Risk..., Application Security, Penetration Testing, Sarbanes-Oxley, Sarbanes-Oxley Act, Team Leadership, Process Improvement, Auditing, Security Audits, Information Technology, Disaster Recovery, Software Documentation, Data Center, Change Management, Business Continuity, Information Security, Internal Controls, Project Management, Computer Security, Integration, Vulnerability Assessment, Business Continuity..., Privacy Law, Vendor Management, Vulnerability Management, Program Management, Computer Forensics, Information Security..., Business Analysis, SDLC, Security Architecture...
Education
Canisius College 1986 — 1990
BS, Business Management
St Joe's
American Express March 1991 - Present
American Express Business Travel 1991 - 2009
Carlson Wagonlit Travel April 1980 - April 1990
Skills
P&L Management, Call Center, Consultative Selling, Account Management, BPO, Customer Relations, Process Improvement, Contract Negotiations, Employee Engagement, Customer Satisfaction, Change Management, Strategic Planning, Operations Management, Team Leadership, Pricing, Team Building, Tourism, People Management, Customer Service, Business Strategy, Client Services, Call Centers, Contract Negotiation, Selling, Management, Team Management, Financial Services, Leadership, Strategy, Business Planning, Business Development, CRM, Business Travel, Cross-functional Team..., Customer Retention, Relationship Management, Sales, B2B, Strategic Partnerships, Salesforce.com, Competitive Analysis, Executive Management, Credit Cards, Outsourcing, Sales Process, Analytics, Customer Acquisition, Product Management, Business Process..., Lead Generation
Education
Cardinal Stritch University 1996 — 1999
Business, Business
Cardinal Stritch University 1996 — 1999
Bachelor of Applied Science (B.A.Sc.), Business, Management, Marketing, and Related Support Services
American Express March 2002 - Present
American Express 1997 - 2002
Skills
Product Management, Customer Satisfaction, Credit Cards, Financial Services, Customer Engagement, Relationship Management, Electronic Payments, Mobile Payments, Payments, Cards, Debit Cards, Payment Systems, Payment Card Processing, Merchant Services, B2B, Strategy, Strategic Partnerships, Strategic Planning
Education
Canisius College
BS, Business Management
Mayo Clinic March 2010 - Present
Project Management Consultants, Inc. January 2009 - March 2010
Project Management Consultants, Inc. November 2002 - January 2009
IBM 2002 - 2009
Cognizant Technology Solutions 2002 - 2009
IBM Global Services 2002 - 2009
American Express 2000 - 2005
America West Airlines 2002 - 2002
Minisystems, Inc. November 1997 - May 1999
Cara Corporation February 1992 - November 1997
Skills
Business Analysis, Release Management, Project Management, Systems Analysis, Software Development..., Financials, Data Analysis, Team Building, Matrix Management, Accounting, PMP, PMO, SDLC, Project Portfolio..., ITIL, Program Management, Resource Management, Vendor Management, Certified Project..., Requirements Analysis, Disaster Recovery, Enterprise Architecture, IT Service Management, IT Strategy, Integration, MS Project, Software Documentation, IT Management, Data Warehousing, Process Improvement, Business Intelligence, Visio, Agile Methodologies, Project Planning, Databases, Outsourcing, SharePoint, Management, Team Leadership, Business Process, Project Delivery, System Deployment, Unix, Business Process..., Leadership, Requirements Gathering, Security, Information Technology, Agile Project Management, Software Project...
Education
Capella University 2012 — 2015
Doctor of Philosophy (PhD), Information Technology - Information Assurance and Security
Keller Graduate School of Management of DeVry University 1995 — 1997
Master of Project Management, Project Management
Western International University 1984 — 1986
BBA, Computer Information Systems
MCA Travel Inc January 2005 - Present
HR Block Tax and Business Services January 2008 - April 2013
American Express March 1995 - October 2001
Rosenbluth International February 1994 - March 1995
Skills
Travel Management, Travel, Client-focused, Client-oriented, Travel Sales, Travel Insurance, Travel Assistance, Corporations, Customer Satisfaction, Diversity, Corporate Travel, Award winner, Group Travel, Meeting and incentive..., Entrepreneurship, Customer Retention, Tourism, Business Travel, Process Improvement, Time Management, Marketing, Customer Service, Account Management, Training, Sales, Award Winner, Leadership, Management, Strategic Planning, Team Leadership, Budgets, Marketing Strategy, New Business Development, Sales Management, Negotiation, Leisure, Event Management, Program Management, Business Development, Team Building, Operations Management, Microsoft Excel, Online Marketing, Advertising, Contract Negotiation, Call Centers, Social Media Marketing, B2B, Business Strategy, Business Planning
Education
Camden County College 1982 — 1984
Business
Cherry Hill High School West 1978 — 1982
General Education Diploma, Business Administration and Management, General
Hugh & McKinnon Realty 2002 - Present
American Express 1995 - 2001
S.C. Johnson & Son 1994 - 1997
Colgate Palmolive 1991 - 1993
Bristol-Myers Squibb 1986 - 1991
Skills
Financial Analysis, Real Estate Investment, Real Estate Finance, Property Management, United States &..., conversational French, Percussion, Sailing, Renovation, Real Estate, New Home Sales, Real Estate Economics, Real Estate Development, Commercial Real Estate, French, Single Family Homes, Listings, Seniors, Waterfront, Investment Properties, Sales, Relocation, First Time Home Buyers, Residential Homes, Condos
Education
California State University-San Bernardino - College of Business and Public Administration 1984 — 1986
BA, Economics
Long Beach City College
Associate's degree, Liberal Arts and Sciences, General Studies and Humanities
Arizona Department of Economic Security September 2013 - Present
Area Agency on Aging December 2011 - Present
American Express March 2010 - September 2013
Arbonne International January 2000 - February 2010
Bumble Bee Christian Learning Center October 1998 - December 1999
Skills
Microsoft Word, PowerPoint, Microsoft Office, Outlook, English, Microsoft Excel, Research, Critical Thinking, Coaching, Team Building, Editing, Data Entry, Time Management, Nonprofits
Education
Capella University 2010 — 2013
Master's degree, Human Services, 4.0
Cal State Fullerton 1998 — 2002
Bachelor of Science (BS), Human Services
American Express September 1990 - Present
Education
Capilano College
American Express October 2014 - Present
JPMorgan Chase October 2000 - October 2014
Jack in the Box 1997 - 1999
Taco Bell 1993 - 1997
Skills
General Management, Business Development, Strategic Human..., Change Management, Human Resources, Employee Relations
Education
California State University-San Bernardino - College of Business and Public Administration 1991 — 1993
Master of Business Administration (M.B.A.), Management/Human Resources
University of California, Riverside 1987 — 1991
Bachelor of Science (B.S.), Business/Managerial Economics
WEX Inc. (NYSE: WEX) August 2013 - Present
WEX Inc. August 2011 - July 2013
American Express June 2010 - August 2011
WEX Inc. July 2009 - June 2010
WEX Inc. December 2008 - July 2009
WEX Inc. October 2005 - December 2008
American Express Incentive Services March 2000 - October 2005
American Express Incentive Services March 2000 - October 2005
Skills
Gift Cards, B2B, Account Management, Credit Cards, Relationship Management, Payment Card Processing, Salesforce.com, New Business Development, Sales Management, Electronic Payments, Sales, Cold Calling, Business Development, Solution Selling, Contract Negotiation, Strategic Planning, Loyalty Programs, Direct Sales, Customer Retention, Management, Selling, Sales Process, Program Management, Payments, CRM, Lead Generation, Debit Cards
Education
Covenant Theological Seminary 1991 — 1995
Master of Divinity
Calvary Bible College and Theological Seminary 1986 — 1990
Bachelor of Science
American Express February 2012 - Present
Port of Portland and other clients October 2010 - February 2012
American Express December 2004 - June 2007
J.P. Morgan May 2001 - December 2004
Paymentech October 1997 - May 2001
GE Capital September 1995 - October 1997
Skills
Proposal Writing, Marketing Communications, Payments, Legal Writing, Lead Generation, Management, Copy Editing, Credit Cards, Commercial Card, Marketing Management, Legal Research, RFP, Proofreading, Financial Services, Relationship Management, Strategy, American Express, Cards, Payment Systems, Electronic Payments, Mobile Payments, Payment Card Processing, Debit Cards, Proposal Evaluation, RFP preparation, JPMorgan Chase, MasterCard, Visa, Manage Client..., Team Leadership, Account Planning, Negotiation, Salesforce.com, B2B, Marketing, Sales
Education
Lewis & Clark Law School 2007 — 2010
JD, Law
Temple University 2008 — 2008
International Law Program; International Business Transactions
Carleton College 1987 — 1991
B.A, Political Science
Park City High School 1984 — 1987
University of Utah
Political Science, Public Policy, Public Administration
Mackin Consultancy Ltd March 2015 - Present
Addielen 2008 - Present
American Express 2004 - 2007
IBM Home Director 1999 - 2000
Skills
Marketing Strategy, Marketing Communications, Graphic Design, Photoshop, Illustrator, Problem Solving, ISO 14001, Internal Audit, Environmental..., Integrated Management..., Investment Properties, Property Management, Standards Compliance, Regulatory Requirements, Document Management, Program Development, Public Relations, Residential Homes, Foreclosures, Sales, Short Sales, Marketing, Real Estate
Education
Campbell University 1995 — 2000
Master of Business Administration (M.B.A.), Marketing & Business Administration
Campbell University 1995 — 2000
Master's degree, Business Administration and Management, General
American Express October 2014 - Present
american May 2014 - Present
American Express February 2013 - Present
American Express March 2011 - February 2013
American Express October 2010 - March 2011
American Express September 2008 - October 2010
American Express September 2006 - September 2008
American Express 2002 - August 2006
American Express 2000 - 2002
American Express 1998 - 2000
Education
Cardiff University / Prifysgol Caerdydd 1990 — 1993
Bsc (Econ), Economics & Management Science
Deloitte Canada May 2013 - Present
The Bay March 2013 - May 2013
The Bay November 2012 - March 2013
ING DIRECT Canada January 2008 - June 2011
Garda March 2004 - January 2006
The Law Society of Upper Canada November 2002 - February 2003
Indigo October 2001 - June 2002
American Express November 1999 - June 2000
American Express June 1996 - November 1999
American Express June 1994 - June 1996
Skills
Coaching, Compliance, Customer Service, Team Building, Process Improvement, Operations Management, Customer Relations, Budgeting, Problem Solving, Strategic Planning, Performance Management, Change Management, Leadership Development, People Management, Excel, Microsoft Office, Outlook, Credit, PowerPoint, Word, Team Leadership, Call Center, Customer Experience, Leadership, Risk Management, Microsoft Word, Vendor Management, Budgets, Management, Microsoft Excel, Strategy, Sales, Human Resources, Project Management
Education
Cambrian College
One Year, Business Administration
Elite Supply September 2015 - Present
Hilton Grand Vacations April 2012 - Present
www.usaweightlifting.org March 1997 - Present
Holiday Inn Club - Vacation Ownership August 2009 - April 2012
Orange Lake Resorts August 2009 - June 2010
Wyndham Vacation Ownership April 2007 - December 2008
RCI Gold Crown / Plantation Resort September 2005 - April 2007
Midstate Tool & Supply, INC February 1989 - November 2006
New England Financial April 2003 - September 2005
American Express April 2002 - April 2003
Skills
Financial Planning, Timeshare/Vacation..., Manufacturing Management, Master Wholesale..., Master Wholesale..., Banking, Marketing Strategy, Budgeting, Negotiation, Sales Management, Small Business, Customer Relations, Business Strategy, New Business Development, Business Planning, Problem Solving, Excel, Outlook, PowerPoint, Team Building, Mentoring, Forecasting, Executive Management, Real Estate, Lead Generation, Contract Negotiation, Mergers, Strategic Planning, Word, Customer Service, Microsoft Excel, Budgets, Microsoft Word, Strategic Financial..., Selling, Sales, Tourism, Strategy, Hotels, Marketing, Training, Management, Event Management, Advertising, Hospitality, B2B, Call Centers, Strategic Partnerships, Direct Marketing, Direct Sales
Education
Private Business Education 1989 — 2004
Certificate, Business
Park wood DBA University of Kent 2000 — 2002
PhD, Business and Physical Education, 4.0
Life University 1997 — 1999
Pre Chiropractic credits, Chiropractic Care and Applied Kinesiology
California University of Pennsylvania 1987 — 1989
Pre D.C. College undergrad, Business and Physical Education
American Express May 2014 - Present
American Express July 2012 - Present
American Express May 2011 - August 2011
Clearwire August 2009 - November 2010
Verizon Wireless May 2006 - December 2008
MCI May 2005 - August 2005
Briggs & Stratton May 2004 - August 2004
Briggs & Stratton May 2003 - August 2003
Skills
Marketing Strategy, Marketing, Account Management, Social Media Marketing, Event Planning, Sales, Project Management, Strategic Planning, Competitive Analysis, Customer Service, Marketing Communications, Advertising, Cross-functional Team..., Salesforce.com, Social Media, Microsoft Office, Microsoft Excel, B2B, PowerPoint, Forecasting, B2B Marketing, Teamwork, Analytics, Marketing Management, Merchandising, Team Leadership, Retail, Direct Sales, Event Management, Customer Retention, CRM, Training, Knowledge Management, Promotions, Management, Budgets, Sales Process, Telecommunications, Time Management, Direct Marketing, Email Marketing, Market Analysis, Segmentation, Multi-channel Marketing, Customer Experience, Market Planning, Corporate Communications, Brand Awareness, Customer Insight, New Business Development
Education
Clark Atlanta University 2010 — 2012
Master of Business Administration (MBA), Marketing
Capital Normal University 2011 — 2011
Master of Business Administration (M.B.A.), Study Abroad - International Marketing
Clark Atlanta University 2002 — 2006
BA, Marketing & Management
Riverside University
American Express June 2015 - Present
American Express Global Business Travel October 2010 - June 2015
American Express Global Business Travel May 2007 - October 2010
American Express December 2004 - May 2007
American Express August 1999 - December 2004
United Airlines January 1997 - August 1999
Service Merchandise January 1994 - January 1998
Skills
Sales, Corporate Training, Project Management, Captivate, SnagIt, ADDIE, eLearning, Microsoft Office, E-Learning, Needs Analysis, Training Delivery, Adult Education, Training, Instructional Design, Blended Learning, Instructor-led Training, Camtasia, Adult Learning Theory, Curriculum Design, Learning Management, Adobe Acrobat, WebEx, Business Analysis, Learning Management..., Leadership Development, Leadership, Change Management, Customer Service
Education
Capella University 2006 — 2009
Master's of Education, Instructional Design for Online Learning
University of Phoenix 2003 — 2006
Bachelor of Science in Business Management, Business Management
Henry Ford Community College 1994 — 1997
Associate of Arts (A.A.), Liberal Arts
DOSHIN LLC January 2014 - Present
Dignity Health October 2013 - May 2014
Nationwide Insurance 2014 - 2014
Arizona Department of Education 2012 - 2013
American Express September 2009 - February 2012
DOSHIN Information Technology Inc September 1994 - September 2009
Arizona Health Care Cost Containment System (AHCCCS) 2008 - 2009
Wolters Kluwer 2004 - 2005
PepsiCo 1997 - 1998
Skills
Enterprise Software, Sales, Enterprise Architecture, SDLC, Data Warehousing, SharePoint, Business Intelligence, Agile Methodologies, Requirements Analysis, Microsoft SQL Server, ITIL, Integration, Business Case, ITIL Service Strategy, Benefits Management, Management, Business Analysis, Visio, Vendor Management, Business Process
Education
Capella University 2004 — 2016
Master's Degree, Mental Health Counseling/Counselor, A
Carleton University 1992 — 1994
Master's Degree, Systems Engineering, A
University of Ottawa 1989 — 1991
Master of Business Administration (M.B.A.), Accounting, Finance and Management Information Systems, A
Carleton University 1982 — 1984
Master's Degree, Mechanical Engineering, A
University of Ottawa 1979 — 1982
Bachelor's Degree, Mechanical Engineering, Cum Laude
American Express June 2001 - Present
American Express July 2012 - April 2015
American Express April 2012 - July 2012
American October 2011 - April 2012
Skills
Call Centers, Change Management, Employee Training, Leadership, Needs Analysis, Team Leadership, Team Management, Training, Training Delivery, Customer Experience, Performance Management, Process Improvement, Management, Business Analysis, Team Building, Strategy, Leadership Development, Vendor Management
Education
Capella University 2006 — 2010
Master of Science (MS), Organizational Leadership
University of Florida 1994 — 2000
Bachelor of Arts (BA), Sociology
Open Range Church June 2014 - Present
Edina Chorale January 2009 - Present
North Central University August 2007 - September 2009
American Express October 2002 - September 2006
Skills
Event Planning, Theatre, Acting, Music, Social Media, Event Management, Performing Arts, Nonprofits, Grant Writing, Creative Writing, Public Relations, Online Marketing, Marketing
Education
Capella University 2012 — 2015
Master of Business Administration (MBA), Non-Profit/Public/Organizational Management
Rasmussen College 2009 — 2011
Associate's degree, Internet Management
North Central University 1987 — 1992
Bachelor's degree, Sacred Music/Communications
Self-Employed February 2012 - Present
Minnesota Interactive, LLC October 2011 - October 2013
Deluxe Corporation 2008 - September 2011
Ameriprise Financial 2005 - 2008
American Express 2003 - 2005
Hallmark Business Connections January 2002 - June 2003
Digital River 2000 - 2001
Fingerhut 1995 - 2000
Skills
Email Marketing, Direct Marketing, E-commerce, Web Analytics, Agency Relationship..., SEM, SEO, Multivariate Testing, Interactive Marketing, Multi-channel Marketing, Digital Marketing, Online Advertising, Google Analytics, Digital Strategy, Lead Generation, Analytics, PPC, Social Media Marketing, Marketing Strategy, Customer Acquisition, Facebook
Education
St. Olaf College 1990 — 1994
B.A., Psychology, Environmental Studies
Capella University 2006 — 2007
MBA Credits, Marketing Management
American Express December 2010 - Present
American Express February 1997 - December 2010
Skills
Payments, Credit Cards, New Business Development, Salesforce.com, Account Management, Strategic Partnerships, Strategic Planning, Customer Acquisition, Business Development, Business Strategy, B2B, Cold Calling, CRM, Relationship Management, Selling, Strategy, Competitive Analysis, Direct Sales, Sales Process, Lead Generation, Executive Management, Solution Selling, Analytics, Sales Operations, SaaS, Sales
Education
California University of Pennsylvania 1985 — 1989
Bachelor of Science, Accounting & Business Administration
American Express March 2015 - Present
American Express July 2012 - March 2015
Netflix June 2011 - May 2012
Fiserv June 2004 - June 2011
Fiserv May 2010 - October 2010
CheckFree Investment Services June 2005 - September 2006
American Merchandising Specialists May 2003 - June 2004
Porcupine Studios May 2002 - May 2003
Skills
Call Centers, Avaya, Leadership, Call Center, IEX Total View, Six Sigma, Training, Management, E-commerce, Time Management, Team Leadership, Customer Satisfaction, Genesys, Virtual Teams, Innovation Management, Customer Experience, Customer Retention, Performance Management, Team Building, Process Improvement, Team Management
Education
Capella University 2014 — 2018
Bachelor's Degree, Project Management
Conservatory of Recording Arts and Sciences
Audiovisual Communications Technologies/Technicians
US Department of Homeland Security November 2014 - Present
City of Boca Raton May 2007 - Present
New Horizon Financial Services June 2008 - May 2011
Zone Care U.S.A. March 2005 - December 2007
Oro October 2003 - March 2005
Data Net Processing September 2001 - October 2003
American Express February 2000 - July 2001
Lord and Taylor October 1997 - February 2000
Empire Blue Cross Blue Shield October 1994 - October 1999
Bank of America October 1992 - September 1993
Education
Capella University 2010 — 2013
Master of Science, Criminal Justice-Homeland Security Major, Graduated with Honors
Fordham University 1985 — 1989
Bachelor of Science, Finance
American Express July 2010 - Present
United Airlines March 2007 - June 2010
United Airlines March 2007 - June 2010
United Airlines March 2007 - August 2009
Archstone-Smith November 2005 - December 2006
Archstone-Smith/Charles E. Smith January 2005 - December 2006
Capstone Management July 2002 - November 2005
Capstone Management Company July 2002 - November 2005
BNP Residential Properties June 1998 - February 2002
Bank of America May 1995 - June 1998
Skills
Customer Service, Training, Leadership, Management, Operations Management, Time Management, Leases, Marketing, Airlines, Aviation, Flights, Sales, Quality Assurance, Selling, Competitive Analysis
Education
University of North Carolina at Greensboro 1994 — 1998
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
2003National Apartment Association 2000 — 2003
Certified Apartment Manager-CAM, Property Management / Luxury High Rise & Garden Style
Cape Fear Community College 2003 — 2005
Aviation, Aviation/Airway Management and Operations-Pilot Ground School
McKesson 2010 - Present
Artist Magazine 2007 - 2010
Artist Magazine 2007 - 2010
DaySpring Academy 2008 - 2009
Ehrlich Pest Control 2006 - 2008
American Express 2004 - 2006
ESC Studios 2001 - 2004
DSTI January 2001 - November 2001
US Army January 1997 - January 2001
Education
Webster University 1999 — 2000
MBA, Management
Webster University 1997 — 1999
MA, Management
University of North Carolina at Greensboro 1988 — 1993
BA, Biology
Capella University
Gersh Academy April 2015 - Present
American Express April 2012 - Present
New York Institute of Technology June 2009 - Present
American Express August 2009 - April 2012
American Express August 2007 - August 2009
American Express April 2005 - August 2007
Delta Air Lines August 2002 - March 2005
Skills
Employee Relations, Talent Management, Organizational..., Leadership Effectiveness, Labor Relations, HR Compliance, Organizational..., Policy, Leadership Development, Executive Coaching, Succession Planning, Business Transformation, Change Management, Mergers & Acquisitions, Performance Management, Negotiation, Benefits Administration, Leave of Absence..., Diversity & Inclusion..., Strategic Planning, Personnel Management, Onboarding, CRM, Human Resources, Leadership, Organizational..., Recruiting, HR Policies, Management, Event Planning, Program Management, Temporary Placement, Training, Customer Service, Employment Law, Conflict Resolution, Employee Engagement, Employee Benefits, Microsoft Office, Coaching, Talent Acquisition, Nonprofits, Deferred Compensation
Education
Capella University 2001 — 2006
Ph.D., Organizational Managment w/ a Specialization in Human Resources Management
New York Institute of Technology 1997 — 2000
MS, Instructional Technology
New York Institute of Technology 1995 — 1997
MS, Human Resources Managment
New York Institute of Technology 1990 — 1995
BS
Kapstone Development Group November 2014 - Present
Sanford Health December 2012 - October 2014
Sanford Health November 2008 - December 2012
Taleo November 2006 - November 2008
Talent Select Executive Search Firm April 2006 - November 2006
Accenture February 2004 - April 2006
American Express July 1995 - February 2004
Concordia College August 1986 - June 1995
Concordia College March 1985 - June 1995
Skills
Organizational..., Strategy, Leadership, Leadership Development, Healthcare, Strategic Planning, Executive Coaching, Change Management, Organizational..., Coaching, Healthcare Management, Performance Management, Performance Improvement, Management, Talent Management, Employee Engagement, Human Resources, Consulting, Industrial Psychology, Organizational Design, Succession Planning, Employment Law, Talent Acquisition, Neuroleadership, Training, Neuropsychology, Curriculum Development
Education
Capella University 2006 — 2014
Ph.D. (c), Psychology, Industrial/Organizational, 4.0 GPA
North Dakota State University 1985 — 1990
M.Ed., Counseling
Concordia College 1980 — 1984
B.A., Biology/Psychology
Antioch College August 2015 - Present
American Express July 2009 - Present
American Express March 2012 - May 2013
American Express July 2009 - March 2012
American Express July 2010 - December 2010
GE Money August 2007 - July 2009
Blue Dog Productions May 2007 - August 2007
Skills
Strategy, Analysis, Team Leadership, Call Centers, Operations Management, Project Management, Budgets, Marketing, Strategic Planning, Coaching, Advertising, Banking, Financial Services, Analytics, Credit, Relationship Management, Credit Cards, Management, Process Improvement, Customer Service, Risk Management, Leadership, Vendor Management, Microsoft Office, Business Process..., Team Management, PowerPoint, Customer Experience, Time Management, Public Speaking, Financial Analysis, Team Building, Change Management, Business Development, Business Analysis, Sales, CRM, Microsoft Excel, Event Planning, Program Management, Social Media, Portfolio Management, Cross-functional Team..., Microsoft Word, Finance, Business Strategy, Marketing Strategy, Consulting, Payments, Customer Retention
Education
Capella University 2007 — 2009
MBA, Administration and Marketing
The Defiance College 2002 — 2006
BA, Multimedia Communications
Little Endian August 1998 - Present
Teradata 1998 - 2009
American Express 2004 - 2006
Meijer 1998 - 1999
Kent County 1995 - 1997
Skills
Data Warehousing, Teradata
Education
Calvin College 1991 — 1993
Grosse Pointe South 1983 — 1987
American Express March 2014 - Present
American Express July 2012 - March 2014
First Data Corporation November 2011 - July 2012
First Data Corporation March 2008 - November 2011
First Data Corporation August 2006 - March 2008
First Data Corp June 2005 - August 2006
Banco Popular 2004 - 2004
Siemens Dematic June 1999 - May 2003
Skills
Strategy, Product Management, Financial Modeling, Management, Leadership, Business Development, Data Analysis, Forecasting, Payments, Finance, New Business Development, Project Management, Income Statement, Mobile Payments, Analysis, Executive Management, Market Research, Financial Analysis, Portfolio Management, Product Development, Business Process..., Leasing, Merchant Acquiring, Fixed Asset Management, Financial Risk, Product Marketing, SDLC, Analytics, Process Improvement, Equipment Finance, Pricing, Budgets, Market Analysis, P&L
Education
Purdue University - Krannert School of Management 2003 — 2005
MBA
Calvin College 1997 — 2001
BSE
JPMorgan Chase & Co. July 2013 - Present
Florida Blue August 2011 - December 2012
JPMorgan Chase March 2010 - March 2011
Independent Consulting 2011 - 2011
TLCain Consulting 2007 - 2009
Blue Cross and Blue Shield of Florida June 2006 - July 2007
Dynamic Corporate Solutions, Inc. May 2004 - June 2006
American Management Systems (AMS) January 1999 - March 2004
TLCain Consulting 1996 - 1998
American Express January 1990 - June 1996
Skills
Leadership Development, Training, Training Delivery, Team Building, Human Resources, Employee Training, Employee Relations
Education
Capella University
MS, Education with Specialization in Training & Development
Widener University
BS, Business Adminstration/Human Resource Management
Nike, Inc. August 2010 - Present
Nike, Inc. July 2007 - August 2010
American Express May 2006 - August 2006
KPMG August 2002 - June 2005
M & T Bank Corporation May 2000 - August 2002
Skills
Financial Modeling
Education
Cornell University 2005 — 2007
MBA
Cornell University - Johnson Graduate School of Management 2005 — 2007
Canisius College 1998 — 2002
BS
PSCU January 2015 - Present
State of Arizona - General Accounting Office April 2014 - January 2015
CUNA Mutual Group November 2007 - February 2014
American Express August 2005 - November 2007
Arizona State Credit Union June 2002 - August 2005
CCCS Southwest/Money Mgmt Intl November 1998 - June 2002
Bank of Arizona/Norwest April 1997 - November 1998
Conair Corporation November 1996 - April 1997
Skills
LeaderGuide Pro, Lectora, Microsoft Office, Learning Management..., Soft Skills, Project Management, Workshop Facilitation, Leadership, Management, Budget, Adult Education, Instructional Design, E-Learning, ADDIE, Training, Change Management, Strategic Planning, Public Speaking, Instructor-led Training, Leadership Development, Needs Analysis, Process Improvement, Vendor Management, Technical Training, Employee Engagement, WebEx, Insurance, Customer Service, Credit, Learning Management, OneNote, PowerPoint, Microsoft Word, Microsoft Excel, Call Centers, Program Management, Performance Consulting, Blended Learning, Training Delivery, Employee Training, Coaching, Budgets
Education
Capella University 2009 — 2010
Grange Insurance Association March 2002 - December 2014
Prudential Insurance 1997 - 2002
American Express 1996 - 1997
Skills
SDLC, Software Testing Life..., Software Quality..., Quality Assurance, Business Systems..., Microsoft Office, Data Analysis, Requirements Analysis, Project Management, Regression Testing, Integration, Unit Testing, Black Box Testing, Agile Methodologies, Smoke Testing, 3rd Party Software..., Project Planning, Manual Test Execution, Manual Testing, Bug Tracking, SQL, HP Quality Center, Property & Casualty..., Life Insurance, Finance, ImageRight, Encore, WebUI, .NET, Analysis, Insurance, Business Analysis, Vendor Management, Process Improvement, Systems Analysis, Requirements Gathering, Leadership, Management
Education
University of Washington 2009 — 2010
Cardinal Stritch University 2000 — 2002
BA, Business Management
American Express July 2013 - Present
Meritage Homes January 2008 - Present
Skills
Sarbanes-Oxley Act, IT Audit, Internal Controls, ERP, Integration, Project Management, ITIL v3 Foundations..., CISA, Agile & Waterfall..., Auditing
Education
Carnegie Mellon University 1990 — 1992
Master of Public Management, Management of Financial Information and Systems
California University of Pennsylvania 1981 — 1986
AS, BS, MBA, Accouniting & Finance
American Express
Skills
Disaster Recovery, Vendor Management, SDLC
Education
Caltech
Dominguez
Ameriprise Financial February 2012 - Present
Ameriprise Financial April 2006 - February 2012
American Express April 2003 - April 2006
American Express 2001 - April 2003
American Express 1998 - 2001
Skills
Internal Audit, Financial Risk, Sarbanes-Oxley Act, Risk Management, IT Audit, Auditing, Process Improvement, Finance, Management, Report Writing, Copy Editing, Internal Controls
Education
Cardinal Stritch University
Bachelor's degree, Management Information Systems, Business Administration
Northeast Metro Technical College
Graphic Design Composition
Teleperformance March 2012 - Present
American Express Learning Network 2001 - March 2012
American Express January 2009 - February 2012
American Express January 2003 - February 2012
American Express January 2003 - February 2012
American Express January 2003 - March 2003
CA ONE SERVICES January 1999 - January 2003
CA ONE SERVICES January 1999 - January 2003
Education
Capella University 2007 — 2010
MS Edutation:, Training and Performance Improvement
CAPPELLA UNIV ERSITY 1987 — 2010
MS: Edcation, Training & Performance Improvement
Colgate University 1983 — 1987
B.A., Literature / Pre-Medicine
Colgate University
Bachelors of Arts, Literature
American Express December 1980 - May 2005
Household Finance Corp September 1972 - October 1978
Skills
Credit, Banking, Risk Management, Vendor Management, Relationship Management, Financial Services, Portfolio Management, Payments, Process Improvement, Call Centers, Financial Risk
Education
Capital University 1968 — 1972
Napoleon High School 1964 — 1968
PetSmart August 2004 - Present
PCS Health Systems 1997 - 2006
PCS Health Systems March 1997 - August 2005
Circle K August 1995 - March 1997
American Express 1988 - 1995
Skills
Employee Benefits, Benefits Design, Vendor Management, Program Management, Employee Relations, HRIS, Mergers & Acquisitions, Benefits Administration, Talent Management, FMLA, Onboarding, Succession Planning, Employee Engagement, Performance Management, Labor Relations, Workforce Planning, New Hire Orientations, Deferred Compensation
Education
California University of Pennsylvania 1978 — 1982
B.S., Business Administration
Userwise Solutions 2000 - Present
VerifyValid August 2014 - April 2015
Amphenol Borisch Technologies 2010 - 2014
GFT Spot Forex CFDs Spread Bets 2009 - 2010
Innotec 2004 - 2009
American Express April 1999 - May 2000
PCS Health Systems September 1998 - January 1999
Motorola June 1995 - August 1998
Skills
iOS development, Objective-C, Ruby on Rails, Software Development, Programming, C#, C++, Software Design, Unix, Problem Solving, Process Improvement, Debugging, .NET, JavaScript, Java, C, Assembly Language, HTML, Visual Studio, Web Services, Trading Systems, FilePro, Ladder Logic, PLC Programming, Robot Programming
Education
Michigan State University 1992 — 1995
BSCE, Computer Engineering
Calvin College 1990 — 1992
Engineering
The Factory coLearning
American Express June 1990 - Present
Skills
SDLC, Process Improvement, Six Sigma, Agile Methodologies, Business Analysis, PMO, Visio, Customer Experience, Vendor Management, Mortgage Banking, Project Portfolio..., PMBOK, Cross-functional Team..., Outsourcing, Loan Origination, Program Management, Team Leadership, Product Development, Team Building, Project Planning, Requirements Analysis
Education
Canisius College 1977 — 1981
Bachelor of Science (BS), Accounting
African Development Bank ConsultantAfrican Development BankJanuary 2008 - September 2011
African Development Bank 1996 - 2008
BNP Paribas May 1992 - November 1996
Deutsche Bank Securities (Bankers Trust) January 1992 - May 1992
The Chase Manhattan Bank March 1990 - November 1991
Citibank January 1985 - March 1990
American Express May 1984 - January 1985
Skills
Customer Relations, Change Management, SAP R/3, Documentation, Process Improvement
Education
Advanced Professional Award Courses in BPM 2005 — 2005
Certificate, Business Process Management
Prosci 2004 — 2004
Certificate, Change Management
Carnegie Mellon University 1978 — 1980
MS, Public Policy and Management
Carleton College 1974 — 1978
BA, Economics
Synergixx May 2009 - March 2010
American Express March 1999 - September 2001
Ajilon January 1996 - February 1999
Department of Motor Vehicle - NJ February 1995 - June 1995
Education
SetFocus 2008 — 2008
SQL MP, SQL Server 2005
Camden County College 2001 — 2004
Relational Database Administration
Thomas Edison State College 2002 — 2003
B.A., Liberal Arts
American Express July 2014 - Present
American Express October 2007 - July 2014
Visa April 2003 - October 2007
citibank September 1999 - April 2003
Mellon Financial 1985 - 1998
Skills
Credit Cards, Electronic Payments, Payments, Payment Card Processing
Education
California University of Pennsylvania 1985 — 1989
American Express July 2009 - Present
Procard Global Solutions 2006 - 2013
Cratos Technology Solutions 2001 - 2006
American Express 2000 - 2001
Toronto Dominion Bank 1992 - 2000
Citadel Assurance 1985 - 1992
Skills
VisionPLUS, VSAM, COBOL, IBM Mainframe, MVS, Mainframe, Fileaid, TSO, JCL, Xpediter, CICS, SDLC, ISPF, Requirements Analysis, DB2, Production Support, Requirements Gathering, Software Project..., Business Analysis, Vendor Management, Data Conversion
Education
Canadore College 1980 — 1982
Aircraft Maintenance
Humber College
Computer Programming
American Express February 2011 - Present
Skills
SDLC, Requirements Gathering, Requirements Analysis, Business Analysis, Business Requirements, Project Management, Scrum
Education
Carleton College
College of St. Catherine
B.A.. Business Administration - Management emphasis
TRAVEL PLACEMENT July 2011 - Present
American Express March 2007 - March 2009
The Aerospace Corporation July 2000 - March 2007
Honeywell Onsite June 1997 - July 2000
Epson Corporation September 1993 - June 1997
Los Angeles Business Travel Center August 1990 - September 1993
Skills
Lotus Notes, PowerPoint, Word, Excel, Customer Service, Employee Relations, Apollo, Sabre, Administration, Outlook, Microsoft Office, Conflict Resolution, Mentoring, Problem Solving, Interviewing, Event Planning, Time Management, Team Building, Talent Management, Talent Acquisition, Training, Social Networking, Onboarding, New Hire Orientations, System Administration, Interviews, Leadership, Management, Customer Satisfaction, Human Resources, Microsoft Excel, Microsoft Word, Applicant Tracking..., Budgets, College Recruiting
Education
Los Angeles High School 1981 — 1984
High School Diploma
CALIFORNIA STATE FULLERTON
Capella University
Bachelor of Science, Human Resource Management
El Camino College
Business Marketing
Cameron July 2013 - October 2014
HP Enterprise Services January 2010 - September 2012
Methodist Healthcare System August 2009 - January 2010
Sogeti June 2007 - March 2009
NCNW 2004 - 2008
Fulbright & Jaworski July 2005 - June 2007
Hewlett-Packard December 1999 - July 2005
Cardinal Health/Meditrol October 1996 - 1998
American Express May 1994 - July 1996
Texas House of Representatives September 1992 - December 1993
Skills
Change Management, Analysis, Customer Relations, Budgeting, Team Building, Team Leadership, Train the Trainer, Train the Trainer..., Business Strategy, Business Intelligence, Business Process..., Business Process..., Business Process..., Business Analysis, Mergers, Talent Acquisition, Acquisition Integration, Business Acquisition, Portfolio Management, Program Management, Asset Managment, IT Procurement, Process Improvement, PMP, Budgets, Strategic Planning, Strategy, Leadership, Training, Business Planning, Management, Business Development, Project Portfolio..., Project Management, Project Planning, Mergers & Acquisitions, ERP, Customer Service, Asset Management, Public Speaking, Consulting, CRM, Nonprofits, Policy
Education
Capella University 2005 — 2009
MBA, Business Administration
The George Washington University 2002 — 2003
Master Certification, Project Management
Texas Southern University 1985 — 1993
BS, Health Care Administration
Paradise Valley Community College March 2001 - Present
Western International University March 2001 - December 2007
American Express 1993 - 2005
Education
Capital University
Bachelor's Degree, Accounting
Clark County Community College
Associate's Degree, Accaounting
Western International University
Master's Degree, Accounting
American Express
Skills
Financial Reporting, Financial Analysis, Finance, Financial Modeling, Variance Analysis, Managerial Finance, Strategic Financial..., Sarbanes-Oxley Act, Forecasting, Hyperion Enterprise, Corporate Finance, Essbase, Financial Audits, Consolidation, Accounting, Business Analysis, Budgets, Process Improvement
Education
Canisius College 1990 — 1994
BS, Finance
Magna Automotive March 2007 - August 2009
Prince 1995 - 2008
Johnson Controls 1996 - 2007
Johnson Controls 1995 - 2007
Johnson Controls 1995 - 2007
American Express 1992 - 1993
Education
Grand Valley State University 2002 — 2006
MBA
Calvin College 1986 — 1990
BA, Business
Private asset management firm based in Chicago August 2012 - Present
Wells Fargo Securities - Fixed Income Sales & Trading 2007 - September 2012
Wells Fargo October 2007 - August 2012
Stifel Nicolaus 2004 - 2007
American Express 1998 - 2004
American Express 1998 - 2004
American Express 1998 - 2004
Piper Jaffray 1994 - 1998
Skills
Fixed Income, Series 7, Bonds, Bloomberg, Series 63, Portfolio Management, Trading, Securities, Capital Markets, Investments, Asset Managment, Derivatives
Education
Carleton College 1988 — 1992
Bachelor of Arts (B.A.), Economics
Forbes Capretto Homes September 2015 - Present
First Data Corporation May 2013 - June 2015
Sterling Payments September 2009 - August 2012
American Express April 2008 - July 2009
One Communications 2006 - 2008
Nextel Partners (now Sprint) June 1999 - August 2004
Skills
B2B, Merchant Services, Credit Cards, Cold Calling, New Business Development, Sales, Sales Process, Sales Management
Education
Canisius College
B.A., International Relations, Business
American Express September 2012 - Present
ManpowerGroup January 2009 - September 2012
INSIGHT ENTERPRISES January 2001 - January 2008
Skills
SAP, Financial Analysis, Credit, Accounting, Account Reconciliation, Credit Analysis, Accounts Payable, Accounts Receivable, Forecasting, Analysis, Corporate Finance, Finance, Risk Management, Portfolio Management, Financial Risk
Education
New York Institute of Finance 2010 — 2011
Corporate Credit Analysis
Capella University
Bachelor of Science (B.S.), Finance, General
American Express 2005 - Present
Skills
Business Analysis, Risk Management, Visio, Insurance, Process Improvement, Underwriting, Call Center, MS Project, SQL, Quality Center, Vendor Management, Data Analysis, Visual Basic, Call Centers
Education
Campbell University 2002 — 2004
BS, Computer Science, Mathematics
Fayetteville Technical Community College 2000 — 2002
Computer Programming
University of Wisconsin-Green Bay 1997 — 1999
General Studies
Morgan Stanley Investment Management June 2010 - Present
Beyondbond October 2009 - June 2010
Moodys Corporation June 2009 - September 2009
Talisker Capital Management May 2008 - October 2008
Robeco July 2004 - April 2008
American Express July 1995 - September 2000
Education
Harvard University 1993 — 1995
AM, Biophysics
Caltech 1991 — 1993
BS, Physics
Tsinghua University 1989 — 1991
Applied Physics
Paul Gravelle & Associates 2011 - Present
The WhiteRock Group, LLC 2003 - 2011
Bert Davis Executive Search, Inc. 1995 - 2002
Newbridge Communications 1988 - 1995
Barry Blau & Partners 1985 - 1988
American Express 1978 - 1985
Skills
Fixed Income, Equities, Asset Managment, Financial Modeling, Financial Analysis, Business Development, Management, Market Research, Hedge Funds, Capital Markets, Alternative Investments, Investment Banking, Mergers, Private Equity
Education
New York University - Leonard N. Stern School of Business 1979 — 1981
MBA, Finance
New York University School of Law 1974 — 1977
JD
Carleton College 1970 — 1974
BA, History
Hoag Memorial Hospital May 2013 - Present
Giant Schnauzer Club of America January 2013 - December 2014
Guthy-Renker January 2011 - April 2013
AAA NCNU 2007 - 2010
American Express 2005 - 2007
Accenture Technology Solutions 2005 - 2007
Consulting 2003 - 2005
DIRECTV 1996 - 2003
Skills
ETL, Informatica, Software Project..., Data Modeling, Data Warehousing, Enterprise Architecture, MS Project, Requirements Analysis, Databases, SSIS, Requirements Gathering, Cognos, Business Intelligence..., Microsoft SQL Server, Software Development, Business Analysis, Integration, Visio, Solution Architecture, SQL
Education
Metropolitan State College of Denver 1981 — 1985
Bachelor's Degree, Computer and Management Sciences
California State University-San Bernardino 1970 — 1972
Music Technology
LabCorp April 2011 - Present
American Express April 2008 - March 2011
Kmart Corporation May 2004 - September 2009
Skills
Human Resources, Employee Relations, Benefits Administration, Recruiting, Applicant Tracking..., Payroll, Interviews, Employee Benefits, Employee Training, Training, Onboarding
Education
Capella University 2011 — 2016
Bachelor of Science (B.S.) pending, Human Resources Management/Personnel Administration, General
Capella University 2009 — 2014
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General, 4.0
Kona Kai Corporation January 2014 - Present
Grand Canyon University August 2012 - Present
Western International University November 2009 - August 2014
TriWest Healthcare Alliance October 2008 - March 2013
Citigroup February 2008 - September 2008
American Express May 1989 - February 2008
Skills
Six Sigma, Change Management, Process Engineering, Process Improvement, Leadership Development, Strategic Planning, Business Process..., Pegasystems PRPC, Business Process..., Lean Transformation, Process Modeling, Training Delivery, Ground Instructor, On-line Instructor, Cirriculum Development, Healthcare, Financial Services, Program Management, Cross Functional Team..., Virtual Teams, Adult Learning Theory, Quantitative Research, Qualitative Research, Human Dynamics, Business Process, Curriculum Design, Leadership, Visio, Management Consulting, Training, MS Project, Project Management, Business Process..., Coaching, Business Process Design, Lean Manufacturing, Business Process..., Continuous Improvement, Instructional Design, Adult Education, E-Learning, Performance Improvement, Workshop Facilitation, Data Analysis, Team Building, Staff Development, Analysis, Software Documentation, Quality Assurance, Cross-functional Team...
Education
Capella University 2010 — 2014
Doctor of Philosophy (Ph.D.), Organization & Management
University of Phoenix 1995 — 1997
Masters, Organizational Management
Capella University December 2010 - Present
American Express November 2011 - December 2012
ClearVID March 2007 - June 2009
Starbucks Coffee Company June 2006 - March 2007
Delta Air Lines February 1989 - June 2006
Skills
Operations Management, Relationship Management, Leadership, Human Resources, Management, Customer Service, Event Planning, Team Building, Talent Acquisition, Sales, Budgets, Training, Strategy, Process Improvement, Team Leadership, Interviews, Personnel Management, Employee Benefits, Marketing, Performance Management, Recruiting, Employee Relations, Leadership Development, Customer Satisfaction, Organizational..., Coaching, Talent Management, Employee Training, Sourcing, Change Management, Succession Planning, Conflict Resolution
Education
Capella University 2010 — 2014
Bachelor's Degree, Human Resource Management, 4.0
Capella University
Master of Business Administration (M.B.A.), Human Resources Management/Personnel Administration, General
Protiviti, Experis March 2013 - Present
American Express January 2006 - February 2013
American Express January 1996 - January 2006
American Express January 1985 - January 1996
American Express January 1983 - January 1985
Skills
Credit Cards, Re-engineering, Operational Risk, P&L Management, Credit Risk, Portfolio Management, Risk Management, Risk Analysis, Enterprise Risk..., Risk Mitigation, Quality Assurance, Quality Auditing, Internal Audit, Compliance Audits, Process Improvement, Process Engineering, Insurance, Change Management, Leadership, Relationship Management, Managerial Finance, Business Analysis, Financial Services, Internal Controls, Business Strategy, Underwriting, Credit, AML, Credit Analysis, Risk Assessment, Financial Modeling, Budgets, Mortgage Lending, Financial Reporting, Sarbanes-Oxley Act, Auditing, Financial Risk, Operational Risk..., Business Process..., Strategic Planning, MIS, Project Portfolio..., Capital Markets, Corporate Governance, Retail Banking, Banking, Fraud, Financial Analysis, Budget, Payments
Education
Campbell University
BA, Business Administration and Trust Management
U.S. Bank April 2013 - Present
Blue Cross and Blue Shield of Minnesota February 2012 - January 2013
Deluxe Corporation August 2008 - February 2012
Assurant November 2003 - May 2008
American Express October 2000 - November 2003
Arthur Andersen, LLP June 1998 - October 2000
Skills
IT Audit, CISA, Sarbanes-Oxley Act, PCI DSS, Information Security..., Information Security, Process Improvement, Internal Audit, Governance, Risk Assessment, Security, SDLC, SAS70, Enterprise Risk..., Auditing, Internal Controls, Business Process, Information Technology, Financial Risk, Enterprise Architecture, Risk Management, ISO 27001, Disaster Recovery, COBIT
Education
Cardinal Stritch University 1988 — 1991
MBA, Business Administration
Metropolitan State University 1983 — 1988
BA Management
American Express August 2008 - Present
American Express January 2002 - August 2008
American Express 1997 - 2002
Palm Springs Desert Resorts CVB 1993 - 1997
La Quinta Cliffhouse/TS Restaurants 1991 - 1993
Hammond Company 1987 - 1990
Skills
Merchant Services
Education
Cal State San Bernardino
Master of Public Administration (MPA)
UC San Diego
BS, Quantitative Decision Sciences
Zeigler Bros. Inc. October 2006 - Present
Ahold Financial Services February 2000 - September 2004
Central Pennsylvania Literacy Council 1994 - 1998
Capital Blue Cross December 1992 - August 1997
TRW Turbine Airfoils 1983 - 1986
Avis Budget Group September 1981 - March 1983
American Express August 1979 - September 1981
Skills
General Ledger, Financial Reporting, Budgets, Accounts Payable, Accounting, Risk Management, Financial Accounting, Financial Analysis, Income Tax, Finance, Cost Accounting, Variance Analysis, Consolidation, GAAP, Fixed Assets, Human Resources, Revenue Recognition, US GAAP, Sarbanes-Oxley Act, Internal Controls, Cash Flow
Education
Kutztown University of Pennsylvania 1991 — 1995
MBA, Business
Capital College, Pennsylvania State University 1988 — 1990
BS, Accounting
American Express August 2013 - Present
Skills
Capital Markets, Credit Risk, Financial Risk, Risk Management, Financial Markets
Education
Columbia University in the City of New York
Master, International Business and Finance
Carleton College
Waseda University
BioTRUST Nutrition July 2014 - Present
Portfolio Resident Services September 2014 - Present
Office of Homeland Security & Emergency Management - City of Austin October 2013 - July 2014
Commission on State Emergency Communications July 1999 - August 2013
Apria Healthcare 1997 - 1998
Prudential Healthcare 1996 - 1997
Crown Books 1995 - 1996
American Express 1990 - 1995
Benetton 1988 - 1990
Skills
Emergency Management, Public Safety, Government, Homeland Security, Program Management, Disaster Response, Public Speaking, Leadership, PowerPoint, Nonprofits, Community Outreach, Supervisory Skills, Public Administration, Crisis Management, Volunteer Management, Microsoft Word, First Responder, NIMS, Microsoft Excel, Strategic Planning, EMS, Customer Service, Enforcement, Policy Analysis, Incident Command, Emergency Planning, Weapons of Mass..., CBRN, Lectora Inspire, HTML, Emergency Communications, ADA compliance, Accessibility, Poison Control, Critical Thinking, Performance Reporting, Effective Communication, Compliance, Consulting, Test Driven Development, Law Enforcement, TDD, Salesforce, Five9
Education
Capella University 2010 — 2013
MS in Public Safety, Emergency Management & Homeland Security, 4.0
University of Texas at Austin Continuing Education 2006 — 2008
Effective Communication Certificate Program
The University of Texas at Austin 1998 — 1999
Elementary Education and Teaching
American Institute of Musical Studies - Graz, Austria 1987 — 1987
Music/Voice
North Carolina School of the Arts 1983 — 1987
Bachelor of Music, Voice
The University of Texas at Austin 1981 — 1981
Music
CVS Caremark Corporation August 2011 - Present
American Express March 2009 - June 2011
Vonage November 2008 - March 2009
Education
Pennsylvania Culinary Institute 2000 — 2003
Associate of Science (A.S.), Culinary Arts/Chef Training
Cape Fear Community College 1994 — 1996
Associate of Arts (A.A.), General Studies
Pennsylvania Culinary Institute
American Express June 2008 - June 2010
US Navy November 2001 - November 2005
Skills
Human Resources, Call Centers, Administration, Workforce Planning, Leadership, Customer Service, Microsoft Excel, Risk Management, Management, Team Leadership
Education
Capella University 2014 — 2016
Master of Business Administration (M.B.A.), Project Management
Strayer University (VA) 2009 — 2013
Bachelor's degree, Human Resources
$99 Social August 2015 - Present
Ritscher Investments April 2014 - Present
Heritage Interiors September 2013 - December 2013
American Express November 2012 - May 2013
ACS, a Xerox Company September 2011 - November 2012
Lowe's Home Improvement August 2009 - August 2011
STMicroelectronics April 2006 - April 2009
McDonald's Corporation August 2003 - February 2006
MCI Worldcom Communications, Inc April 2003 - July 2003
Best Western International, Inc July 2002 - October 2002
Skills
Restaurant Management, Inventory Management, Customer Service, Cash Handling, Cash Management, Call Center, Inventory Control, MS Office Suite, Excel, Word, Outlook Express, Training & Development, Hiring, Semiconductor..., Wafer Fab, Wafer Handling, Tool Calibration and..., RFMS, Accounts Payable, Call Centers
Education
Capella University 2012 — 2016
Bachelor of Science (B.S.), Human Resources Management and Services
University of Phoenix 2009 — 2011
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
Fidelity Investments August 2015 - Present
House of Blues Entertainment February 2015 - Present
Swarovski December 2013 - February 2015
American Express November 2012 - February 2015
Skills
Customer Service, Always Punctual, People Skills, Creative Writing, Microsoft Office, Office 365, Help Desk Support, Technical Writing, Accounts Receivable, Financial Services, Foreign Currency..., Relationship Building, Computer Hardware..., Leadership, Event Planning, Customer Satisfaction, Management, Microsoft Excel
Education
Cambridge College 2015 — 2016
Information Technology
American Express May 2008 - Present
American Express April 1992 - April 2008
Education
Cardinal Stritch University 2001 — 2005
Bachelor of Science (B.S.), Management
Carlson Wagonlit Travel July 2005 - Present
American Express 1992 - 2005
Omega World Travel 1987 - 1992
Skills
Sabre, Apollo, Worldspan, MS Excel, MS Word, Windows 7, Management Reporting, Error analysis and..., Customer Service, Customer Satisfaction, Maintaining Strong..., Superior Work Ethic
Education
Cape Cod Community College
Associates Degree, Administrative Assistant and Secretarial Science, General
Travel Education Center
Advanced Travel Certificate, Travel Services
NJ Transit February 2003 - Present
American Express July 1999 - October 2002
Skills
Transportation, Public Transport, Rail, Logistics, Transportation..., Forklift Operator, Transportation Planning, Freight, Operations Management, CDL Class A, Logistics Management, Railway
Education
Camden County College