American Express
Industry: Financial services company
DescriptionThe American Express Company, also known as Amex, is an American multinational financial services corporation headquartered in Three World Financial Center in New York City. The company was founded in 1850 and is one of the 30 components of the Dow Jones Industrial Average. Headquarters: New York City, New York, United States CEO: Stephen Squeri Number of employees: ~55,000 (2017) Founders: Henry Wells, William Fargo, John Butterfield
American Express List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at American Express. You can filter them based on skills, years of employment, job, education, department, and prior employment.
American Express Salaries. You can even request information on how much does American Express pay if you want to. Learn about salaries, pros and cons of working for American Express directly from the past employees.
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29,038 American Express employees in database. Find out everything there's to know about American Express employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
American Express Employees
Michael Best & Friedrich LLP March 2015 - Present
Elite Human Capital Group June 2014 - March 2015
Titus April 2012 - August 2013
ManpowerGroup December 2007 - April 2012
American Express February 1992 - December 2004
The McCord Group 1987 - 1991
Skills
Talent Acquisition, Account Management, Employee Relations, Contract Negotiation, Consultative Selling, Interviewing, Negotiation, Recruitment/Retention, Employee Engagement, Sourcing, Talent Management, Hiring, Recruiting, Team Building, Human Resources, Interviews, Employee Benefits, Performance Management, Onboarding, Project Management, College Recruiting, Sales, Technical Recruiting, Vendor Management, Succession Planning, Management, Applicant Tracking..., Personnel Management, Program Management, Payroll, Temporary Staffing, HRIS, Selling
Education
Concordia University-Wisconsin 2010 — 2012
Bachelor of Arts (B.A.)
Milwaukee Area Technical College 2007 — 2010
Associate of Arts and Sciences (AAS)
Best Buy June 2015 - Present
Target September 2014 - June 2015
RAZR Marketing September 2013 - July 2014
Carmichael Lynch July 2012 - September 2013
BBDO Proximity Minneapolis December 2011 - July 2012
Dairy Queen September 2008 - December 2011
Star Tribune November 2007 - September 2008
The Lacek Group - A division of Ogilvy One 2005 - 2007
American Express 1997 - 2005
Digital River 1999 - 2000
Skills
Interactive Marketing, Social Media, Social Media Marketing, Digital Strategy, Digital Marketing, Interactive Advertising, Strategic Planning, Marketing
Education
Concordia University-St. Paul 1993 — 1997
Tombec Consulting Services Inc. January 2001 - Present
American Express Business Travel February 1998 - December 2000
American Express September 1993 - February 1998
American Express Canada September 1991 - September 1993
American Express Canada February 1990 - September 1991
CUMIS August 1988 - February 1990
Skills
Strategic Planning, Business Development, Contract Negotiation, Leadership, Sales, Sales Management, Team Leadership, Travel Management, Management, Customer Service, Business Travel, Account Management, Business Strategy, Strategic Partnerships, Team Building, Negotiation
Education
Conestoga College 1980 — 1982
Travel and Tourism, Business
VEREIT, Inc. October 2015 - Present
VEREIT, Inc. November 2011 - September 2015
American Express December 2010 - November 2011
Discover Financial Services October 2010 - December 2010
Reveal Global Intelligence July 2010 - October 2010
Accent Hiring Group August 2005 - July 2010
Arizona Models & Promotions September 2002 - July 2005
Skills
Hiring, Full-cycle Recruiting, Certified Staffing...
Education
Contra Costa College
American Express June 2015 - August 2015
Talent Tech Labs February 2015 - June 2015
Sparkology May 2012 - February 2015
Sparkology April 2011 - May 2012
NearVerse June 2011 - January 2012
Skills
Marketing Strategy, Entrepreneurship, Product Development, Strategy, Product Management, Software Product..., Data Analysis, Project Management, Change Management, User Experience, Advertising, Customer Service, Mergers & Acquisitions, PHP, MySQL, PowerPoint, Research, Start-ups, Human Capital, Microsoft Excel, Social Media, SEO, Microsoft Office, Microsoft Word
Education
NYU Stern School of Business 2012 — 2016
Copenhagen Business School 2014 — 2014
International Summer University Program, Business Administration and Management, General
NYU Tel Aviv 2014 — 2014
Near and Middle Eastern Studies, Arabic
华东师范大学 2013 — 2013
Chinese Language and Literature, Business
Palm Beach Community College 2010 — 2012
Dual Enrollment, Calculus 2 & 3, Humanities & Social Sciences, Spanish
William T. Dwyer High School 2008 — 2012
Physics, Calculus, Chemistry, French
Florida Virtual School 2006 — 2012
Statistics, Economics, Computer Science, Mathematics
American Express June 2014 - August 2014
American Express June 2013 - August 2013
Camp Kinder Ring June 2012 - August 2012
Camp Kinder Ring June 2011 - August 2011
Skills
Microsoft Office, PowerPoint, Microsoft Word, Marketing, Social Media, Proficient with social..., Social Networking, Microsoft Excel, Event Planning, Facebook
Education
Cornell Law School 2015 — 2018
Tulane University - A.B. Freeman School of Business 2011 — 2015
Bachelor of Science in Management, Legal Studies and Marketing
Justworks December 2014 - Present
Etsy June 2011 - December 2014
American Express January 2011 - June 2011
American Express May 2009 - January 2011
American Express June 2006 - May 2009
Valone, LLC 2004 - 2007
Greenberg Traurig 2003 - 2006
Skills
Business Development, Strategy, Payments, Spanish, Product Development, Risk Management, Product Management, E-commerce, Strategic Partnerships, Digital Marketing, Business Intelligence, Management, Program Management, Sales, Marketing Strategy, Product Launch, Start-ups, Analytics, Product Marketing, Competitive Analysis, Business Strategy
Education
Cornell University 1999 — 2003
BA, Economics; Spanish Literature
Quadrillion Partners February 2014 - Present
Orion January 2003 - Present
Wisteria January 2013 - December 2013
American Express April 1999 - January 2003
Bain & Company August 1995 - March 1999
CSC August 1994 - August 1995
Novartis April 1993 - April 1994
Pfizer February 1991 - September 1992
Skills
Strategy, Marketing Strategy, Competitive Analysis, Business Development, E-commerce, Market Research, Leadership, Business Strategy, Marketing, Segmentation, Project Management, Management, Strategic Planning, Retail, Analytics, Team Leadership, Customer Segmentation..., Business Transformation, Corporate Development, Customer Insight, Multi-channel Marketing, Direct Marketing, Strategic Partnerships, Product Marketing, Consulting, Executive Management, Email Marketing, Social Media Marketing, Creative Direction, Strategic Consulting, Management Consulting, Acquisition Integration, Direct Mail, Business Growth, Resource Allocation, Interior Design, Channel Optimization, RFM, Credit Card Analytics, Multi-channel Retail, Growth Strategies, Customer Acquisition, Marketing Communications, Loyalty Marketing, Advertising, CRM, Digital Marketing, Brand Development, Branding, Integrated Marketing
Education
McGill University 1992 — 1994
MBA, Strategy & Marketing
Concordia University 1987 — 1991
Bachelor of Commerce, Management
Dawson College 1985 — 1987
Diplome d'etudes collegiales (DEC), Health Sciences
American Express 2012 - Present
American Express 2011 - 2012
Goldman Sachs 2009 - 2012
American Express 2009 - 2011
American Express 2006 - 2009
Scotiabank 2005 - 2006
Yahoo! 2005 - 2006
Lorex Technology Inc. 2005 - 2006
Infogroup 2003 - 2004
Skills
Analytics, Business Analysis, Credit Cards, Business Intelligence, SDLC, Financial Analysis, Requirements Gathering, Salesforce.com, Data Analysis, Project Management, Process Improvement, Vendor Management, Business Transformation, Analysis, Banking, Business Development, Leadership, Management Consulting, CRM, Management, Program Management, Visio, Portfolio Management, Requirements Analysis, Integration, Business Strategy, Cloud Computing, Strategy, Team Management, Business Process..., Business Planning, Telecommunications, Strategic Planning, Finance, Budgets, Business Process, Cross-functional Team..., Change Management, IT Strategy, Project Portfolio..., Financial Services, Outsourcing, Consulting, Product Management, Risk Management, PMO, Business Process..., Relationship Management, Software Project..., Financial Modeling
Education
Cornell University 2014 — 2016
MBA, General Management, Finance
Norwich University 2010 — 2012
MS, Risk Management
Ryerson University 2002 — 2006
BCom, Technology Management, Specialized in Computer Network Engineering
Kaplan University October 2013 - Present
Kaplan University June 2009 - June 2012
Kaplan University March 2009 - June 2009
Kaplan University January 2009 - March 2009
Kaplan University February 2008 - January 2009
Kaplan University August 2006 - February 2008
Kaplan University March 2006 - August 2006
American Express January 2006 - March 2006
Skills
Higher Education, Admissions, Student Financial Aid, Public Speaking, Coaching, Student Affairs, Training, Microsoft Office, Customer Service, Research, E-Learning, CampusVue, Distance Learning, Team Building, Academic Advising, Retaining Customers, Student Development, Critical Thinking, Student Loans, Student Engagement, Customer Retention, Editing, Leadership, Call Centers, Conflict Resolution, Financial Aid..., Admissions Counseling, NSLDS, Enrollment Management, Data Analysis, Employee Training, Student Counseling, Staff Development, Workshop Facilitation, Title IV, Student Recruiting, Campus, Academia, Higher Education..., Higher Education Policy
Education
Concordia University-Portland 2014 — 2015
Master of Education (M.Ed.)
Saint Thomas University 2001 — 2005
BA, Political Science
American Express August 2013 - Present
Varsity Tutors LLC April 2013 - January 2014
Ryley Carlock & Applewhite April 2013 - August 2013
Law Office of Eileen M. McGuire, PLLC August 2012 - February 2013
Phoenix School of Law June 2012 - October 2012
Florida Coastal School of Law January 2010 - May 2012
Affinity Law Firm, P.L. October 2011 - April 2012
Principal Financial Group January 2008 - March 2012
Judge Constance Cohen May 2011 - July 2011
International Criminal Tribunal for the Former Yugoslavia January 2011 - May 2011
Skills
Legal Writing, Criminal Law, Legal Issues, Civil Litigation, Family Law, Hearings, Trials, Personal Injury, Fraud, AML, SAR, FinCEN, Bank Secrecy Act, Analysis, Legal Research, Editing, Wills, Juvenile Law, Teaching, French, Public Speaking, Research, Microsoft Office
Education
Florida Coastal School of Law 2009 — 2012
Doctor of Law (JD), Law, 3.23/4.00; Top 16%
Webster University 2007 — 2007
Education
Drake University 2003 — 2006
Bachelor of Arts (B.A.), International Relations and Affairs
Cornell College 2002 — 2002
Undecided
Dallas Center- Grimes Community High School 1998 — 2002
American Express July 2013 - August 2015
American Express May 2012 - August 2012
Google May 2011 - August 2011
Skills
Google Adwords, French, Spanish, English to Spanish, English to French, Microsoft Office, Direct Marketing, Email Marketing, Online Advertising
Education
Cornell Law School 2015 — 2018
University of Pennsylvania 2009 — 2013
Bachelor of Arts (BA), Health and Societies
Universitat d'Alacant 2010 — 2010
Bachelor of Arts (B.A.), Health and Societies
The Atlanta International School 2004 — 2009
Terminix May 2013 - Present
ServiceMaster January 2011 - May 2013
ServiceMaster March 2004 - January 2011
American Residential Services March 2002 - March 2004
Hunter Fan Company 1997 - 2001
American Express 1996 - 1997
Skills
Purchasing, Operations Management, Import Logistics, Continuous Improvement, Business Process..., Six Sigma, Problem Solving, Cost Reduction Planning, Supply Chain Management, Program Management, Vendor Management, Leadership, Strategy, Management, Procurement, New Business Development, Business Strategy, Automotive, Supply Chain, Customer Satisfaction, Cross-functional Team..., Business Development, Inventory Management, Project Planning, Strategic Planning, Contract Management, Business Planning, Process Improvement, Negotiation, Project Management, Contract Negotiation
Education
University of Southern Mississippi 1990 — 1992
Bachelor of Arts
Copiah-Lincoln Community College
Franklin High School
Franklin High School
SEPHORA July 2015 - Present
Williams-Sonoma, Inc. October 2014 - July 2015
Williams-Sonoma, Inc. October 2012 - February 2015
Williams-Sonoma, Inc. 2010 - August 2012
Williams-Sonoma, Inc. 2006 - 2010
American Express 2005 - 2006
American Express 2004 - 2005
American Express 2003 - 2004
American Express 2002 - 2003
Syntellect 2001 - 2002
Skills
Agile Methodologies, Vendor Management, Software Project..., SQL, SDLC, Integration, E-commerce, SOA, Scrum, Enterprise Architecture, IT Strategy, Web Services, Java, IT Management, Business Analysis, Business Intelligence, Enterprise Software, Cross-functional Team..., Solution Architecture, XML, Cloud Computing, Agile Project Management, Mobile Applications
Education
University of Arizona 1998 — 2000
MS, Information Systems
Cornell University 1990 — 1994
BA
Rabobank January 2014 - Present
American Express March 2009 - December 2013
Environics Communications March 2005 - February 2009
TD Bank February 2002 - April 2005
BNN 2000 - 2001
Canada Trust 1997 - 1999
Skills
Strategic Communications, Media Relations, Crisis Communications, Internal Communications, Corporate Communications, Communications Planning, Communication Training, Press Releases, Speech Writing, Online Advertising, Public Relations, Advertising, Integrated Marketing, Reputation Management, Corporate Social..., Marketing Communications
Education
Western University 2000 — 2001
MA, Journalism
Concordia University 1988 — 1992
BA, English
Walgreens April 2015 - Present
Walgreens May 2013 - April 2015
Claire's Accessories August 2009 - May 2013
Around the world June 2008 - June 2009
The Boston Consulting Group May 2007 - June 2008
American Express May 2005 - May 2007
Capital One June 2001 - May 2005
Cornell University, SC Johnson Graduate School of Management December 2002 - May 2003
RSA, The Security Division of EMC May 2000 - August 2000
Skills
Emerging Markets, International Business, Segmentation, Market Entry, Competitive Analysis, Analytics, Strategy Development, Strategic Analysis, Consumer Products, Strategic Partnerships, Financial Modeling, Business Strategy, Customer Experience, Business Modeling, Strategic Consulting, Strategic Thinking, Marketing Strategy, Product Management, Corporate Development, P&L Management, Management Consulting, E-commerce, Product Strategy, Brand Development, Business Planning, Retail, Digital Strategy, Strategic Planning, Financial Analysis, Bitcoin, Analysis, Entrepreneurship, Forecasting, Management, Marketing Management, Strategy
Education
Cornell University
Bachelor's Degree, Economics
American Express August 2015 - Present
AA Consulting September 2013 - August 2015
PRIME Research February 2014 - January 2015
The OutCast Agency January 2013 - September 2013
MWW February 2012 - December 2012
Porter Novelli March 2000 - February 2012
Winmill Software July 1999 - March 2000
UBS October 1997 - May 1999
Air Products and Chemicals June 1996 - August 1997
Skills
Analytics, Marketing Analytics, Social Media Measurement, Technology Integration, Social Media Analytics, Data Management, Process Improvement, SQL, Web Analytics, Quantitative Analytics, Social Media, Digital Marketing, Integrated Marketing, Social Media Marketing, Mentoring, Client Services, Corporate Communications, Email Marketing, Digital Strategy, Marketing, Digital Production, SEO, Public Relations, Internal Communications, Digital Media, Online Advertising, Content Strategy, Emerging Technologies, CRM, Online Marketing, Consulting, Strategy, SEM, Data Structures, Data Mining, Customer Insight, R, Java, JavaScript, C#, CSS, HTML5
Education
Cornell University 1992 — 1996
B.S.
Escola Americana do RJ 1979 — 1992
High School
American Express May 2013 - Present
Goldman Sachs July 2012 - December 2012
Lincoln Financial Group August 2010 - July 2012
U.S. Department of Labor August 2009 - July 2010
Lincoln Financial Advisors January 2009 - May 2009
City of Philadelphia June 2008 - August 2008
TD January 2008 - April 2008
Valenti Management August 2006 - June 2007
Skills
MIS, Excel, PowerPoint, SharePoint, Data Analysis, Data Mining, Financial Analysis, Business Strategy, Web Analytics, Financial Markets, Outlook, Visio, Word, Insurance, Banking, Social Networking, Networking Events, Business Networking, Volunteer Organization, Compensation, Executive Compensation, Performance Management, Investments, Social Media, Employee Benefits, Corporate Finance, Stock Market, Equity Compensation, Sales Compensation, Access, Data Management, System Administration, Six Sigma, Six Sigma Yellow Belt, Continuous Improvement, Visual Basic, Business Objects, Deferred Compensation, Equities, Incentive Programs, Salesforce.com, B2B, B2C, Credit Cards, Microsoft Excel, Leadership, Training, Analytics, Management, Finance
Education
University of Maryland University College 2013 — 2015
Master of Business Administration (MBA), 4.0 GPA
Cornell University 2011 — 2012
Certificate(s), Project Leadership, Financial Management
Temple University 2007 — 2010
Bachelor of Business Administration, International Business and Finance
Northampton Community College 2005 — 2007
Associate of Applied Science, Business Management
Bigcommerce August 2015 - Present
American Express August 2011 - July 2015
American Express March 2010 - August 2011
Merrill Lynch 2008 - 2009
Merrill Lynch 2007 - 2008
Cornell University 2004 - 2007
SeamlessWeb June 2005 - August 2005
Skills
Product Management, Marketing Strategy, Digital Marketing, Product Development, Financial Modeling, Product Marketing, Competitive Analysis
Education
Cornell University 2003 — 2007
B.S., Industrial and Labor Relations; Business Studies
Danish International Studies Program at the Uni. of Copenhagen 2006 — 2006
Study Abroad - International Business
Leadership Development, Talent Management, and HR Consultant August 2015 - Present
Omni Montessori School May 2015 - Present
Chobani, Inc. August 2012 - September 2014
Merck and Co May 2010 - May 2012
Merck January 2006 - May 2010
Merck October 2004 - January 2006
Merck March 2004 - October 2004
Merck March 2003 - March 2004
Pfizer June 2002 - August 2002
American Express June 2001 - August 2001
Skills
Talent Management, Succession Planning, Performance Management, Employee Engagement, Human Resources, Organizational..., Talent Acquisition, Leadership Development, Change Management, Leadership, Employee Relations, Global HR, Organizational Design, Strategic HR, Program Management, Management, Workforce Planning, Onboarding, Human Capital, Restructuring, Executive Coaching, HR Project Management
Education
Cornell University 2000 — 2002
MBA- Johnson Graduate School of Management, Organizational Management
Cornell University School of Industrial Labor Relations 2000 — 2002
Masters of Industrial and Labor Relations, Human Resources Management and Services
University of Rochester 1991 — 1995
BA, Psychology
American Express January 2013 - Present
Davis Polk & Wardwell LLP October 2008 - January 2013
Skills
Private Equity, Securities, Corporate Governance, Corporate Law, Mergers, Legal Research, Securities Regulation
Education
Cornell Law School 2005 — 2008
Doctor of Law (J.D.)
Cornell University 2001 — 2005
Bachelor of Science (BS)
NuVasive July 2015 - Present
NYU Stern School of Business March 2010 - Present
NuVasive December 2014 - July 2015
Sony Corporation of America March 2012 - December 2014
Sony Electronics May 2008 - March 2012
HSBC Auto Finance March 2007 - May 2008
Best Buy August 2005 - March 2007
American Express July 2004 - July 2005
Hikari Tsushin July 2000 - December 2003
Intranets.com 2001 - 2003
Skills
Valuation, Financial Forecasting, Mergers, Financial Modeling, Pricing, Cross-functional Team..., Structuring, Team Management, Negotiation, Due Diligence, Contract Negotiation, Financial Analysis, Debt, DCF, Team Leadership, Business Planning, Budgeting, Strategic Planning, Project Finance, Deal Sourcing, New Business Development, Account Management, Planning, Forecasting, Product Development, Mergers & Acquisitions, Business Development
Education
New York University - Leonard N. Stern School of Business 2002 — 2004
MBA
London Business School 2003 — 2003
MBA
New York University - Leonard N. Stern School of Business 1995 — 1999
BS
Copenhagen Business School 1998 — 1998
BS
Government of Canada August 2014 - Present
Tailleur Bijan May 2011 - Present
CIBC February 2014 - August 2014
Concordia University - John Molson School of Business May 2011 - December 2013
Piron Ward Consultants May 2012 - October 2013
Concordia University - John Molson School of Business January 2011 - October 2013
Concordia University - John Molson School of Business February 2011 - August 2013
Bank of Montreal March 2008 - February 2012
John Molson School of Business, Concordia University September 2009 - January 2010
American Express 2006 - 2007
Skills
Teamwork, Research, Data Analysis, SPSS, Customer Service, Performance Management, Microsoft Excel, motivation, strategic management, Leadership, Management Consulting, Microsoft Office, French, Banking, Sales, English, Strategic Planning, NVivo, Qualitative Research, Statistics, Market Research, Public Speaking, Customer Relations, Administration, Excel, Entrepreneurship, Retail Banking, Compensation & Benefit, Compensation Structures, Investment Banking, Mortgage Lending, Lending
Education
Investment Funds Institute of Canada 2014 — 2014
Canadian Investment Funds Certificate
John Molson school of Business- Concordia University 2011 — 2013
Master of Science (M.Sc.), Management
Concordia University 2008 — 2009
Bachelors of science, Psychology
American Express December 2014 - Present
The Daily Beast June 2013 - November 2014
Newsweek and The Daily Beast June 2013 - October 2013
Vox Media, Inc. January 2013 - May 2013
StyleOwner, Inc. June 2012 - August 2012
Flawless Promotional & Event Casting May 2012 - August 2012
Corcoran College of Art & Design January 2011 - May 2012
Haute Papier May 2011 - August 2011
Skills
InDesign, Illustrator, Photoshop, Adobe Creative Suite, Graphic Design, Web Design, PowerPoint, Microsoft Office, Word, Social Media, Blogging, Excel, Customer Service, Outlook, Problem Solving, Dreamweaver, Logo Design, Advertising, Drawing, Microsoft Excel, Final Cut Pro, Typography, Packaging, Mac, Business Cards
Education
Corcoran College of Art and Design 2009 — 2013
BFA
American Express June 2015 - Present
Goldman Sachs April 2013 - May 2015
Dynamics Associates March 2012 - March 2013
Bond Street Group, LLC 2010 - 2012
United Staffing Systems 2010 - 2010
Memorial Sloan-Kettering Cancer Center 2008 - 2008
Memorial Sloan-Kettering Cancer Center 2006 - 2006
Skills
Microsoft Excel, Recruiting, Internet Recruiting, Training, Microsoft Office, Sourcing, Temporary Staffing, Human Resources, Applicant Tracking..., Executive Search, Talent Management, Talent Acquisition, Temporary Placement, Resume Writing
Education
Cornell University 2005 — 2009
BS, Industrial and Labor Relations
Fordham Preparatory School 2001 — 2005
American Express June 2014 - Present
American Express August 2013 - Present
American Express September 2012 - Present
Ernst & Young August 2010 - November 2012
Microsoft Research Asia May 2009 - August 2009
Microsoft Research Asia December 2008 - January 2009
Siemens January 2008 - July 2008
Skills
Basel II, Credit Risk, Data Analysis, Data Governance, Data Mapping, AML, Financial Modeling, Trillium, SAS, Excel, VBA, Access, SQL, Oracle, Business Intelligence..., C++, Java, JavaScript, .NET, XBRL, MS Project, Matlab, C#, Software Project..., UML, Visio, Rational Rose, Rhapsody
Education
Cornell University 2009 — 2010
M.Eng, Technology Management
Nanyang Technological University 2005 — 2009
B.Eng, Electrical Engineering, Minor in Business
Facebook 2015 - Present
Facebook 2010 - Present
Google 2007 - 2009
General Electric 2005 - 2007
American Express May 2004 - August 2004
IBM 2002 - 2003
PricewaterhouseCoopers 1999 - 2002
Skills
Competitive Analysis, CRM, Analytics, Strategic Planning, Strategy, Consulting, Analysis, Cross-functional Team..., Marketing, Sales Operations, Financial Modeling, Six Sigma, Product Management, Integrated Marketing, Management, Awesomeness, General Awesomeness, Strategic Partnerships
Education
Duke University - The Fuqua School of Business 2003 — 2005
MBA
Cornell University 1995 — 1999
BS, Materials Science and Engineering
Booker Software June 2014 - Present
StreetWise Partners 2013 - Present
TravelClick April 2013 - June 2014
American Express 2012 - 2013
American Express 2010 - 2012
American Express 2009 - 2010
Cornell University 2006 - 2009
Thomson Reuters 2008 - 2008
Merrill Lynch 2007 - 2007
Skills
Strategy, Business Development, Marketing, Competitive Analysis, Strategic Partnerships, Management, Financial Modeling, Start-ups, Product Management, Leadership, Pricing, Cross-functional Team..., CRM, Negotiation, Team Building, Customer Service, Sales, Financial Analysis, Business Analysis, Salesforce.com, New Business Development, Entrepreneurship, Analysis, Team Leadership, Business Strategy, E-commerce, Portfolio Management, Product Marketing, Finance, Marketing Strategy, Mergers & Acquisitions, Process Improvement, B2B, Analytics, Market Research, Management Consulting, Customer Relations, P&L, Income Statement, Training, Segmentation, Market Analysis, Sales Enablement, Sales Effectiveness, Multi-channel Marketing, Channel Strategy, Cross Channel Marketing, Integrated..., SMB
Education
Cornell University
B.A., Economics
NYU Stern School of Business August 2013 - Present
MBAs Across America June 2015 - July 2015
Starwood Hotels & Resorts Worldwide, Inc. May 2014 - August 2014
American Express February 2012 - June 2013
Benesse Corporation September 2011 - November 2011
Analytic Partners January 2011 - July 2011
Carpedia International June 2008 - January 2011
Cornell University January 2005 - May 2008
Four Seasons Hotels and Resorts June 2007 - August 2007
Sweet Company June 2006 - August 2006
Skills
Analytics, Data Analysis, Financial Modeling, Strategy, Management, Market Research, Business Analysis, Training, Strategic Planning, Consulting, Management Consulting, Business Process..., Business Strategy, Business Development, Competitive Analysis, Analysis, Financial Analysis, Valuation, Entrepreneurship, Sales, Market Analysis, Strategic Consulting, Tableau, R
Education
New York University - Leonard N. Stern School of Business 2013 — 2015
MBA, Sustainability Studies
Cornell University 2004 — 2008
B.S., Hotel Administration
Cornell University School of Hotel Administration 2004 — 2008
Bachelor, Science
HSBC Retail Banking and Wealth Management 2014 - Present
Morgan Stanley Wealth Management 2011 - 2014
Morgan Stanley Smith Barney 2009 - 2011
Citi Smith Barney 2006 - 2009
American Express May 2004 - May 2006
American Express January 2000 - May 2004
American Express August 1997 - January 2000
American Express June 1996 - August 1997
American Express September 1993 - June 1996
Skills
Segmentation, Product Management, Credit Cards, Loyalty Programs, Product Development, Cards, Multi-channel Marketing, Loyalty Marketing, P&L Management, Strategic Partnerships, Customer Experience, Retail Banking, Payments, Strategy Development, Direct Marketing, Marketing Strategy, Marketing Communications, Customer Acquisition, Market Research, Strategy
Education
Cornell University
BS
New York University - Leonard N. Stern School of Business
MBA
MACC Commonwealth 2015 - Present
Aimia 2013 - 2014
Digital River 2011 - 2013
Honeywell 2005 - 2010
American Express 2001 - 2005
Skills
Talent Acquisition, Organizational..., Talent Development, Employee Relations, Performance Management, Change Management, MBTI, Succession Planning, Talent Management, Onboarding, Employee Engagement, Organizational..., Workforce Planning, Leadership Development, Talent Assessment, HR Strategy, SPHR, Process Improvement, Personnel Management, Leadership, Team Building, Training, Project Management, Human Resources, Coaching, Deferred Compensation, Conflict Resolution, Business Strategy, HRIS, Management, Consulting, Employment Law, FMLA, Hiring, Strategy, Mergers & Acquisitions, College Recruiting, New Hire Orientations, Employee Benefits, Interviews, Applicant Tracking..., Benefits Administration, Career Development, Recruiting, HR Policies, Sourcing, Employee Training, Organizational Design, Compensation & Benefit, Technical Recruiting
Education
Concordia University-St. Paul
Master of Arts, Organizational Management
Indiana State University - Scott College of Business
Bachelor of Science, Business Administration
PRC, LLC December 2009 - Present
American Express January 2006 - March 2009
American Express January 1999 - December 2004
Dollar Rent a Car May 1994 - December 1998
General Rent a Car May 1988 - April 1994
Skills
Business Process Mapping, RFP, Needs Analysis, Employee Training, Process Improvement, Cross-functional Team..., Quality Assurance, Project Planning, Management, Business Analysis, Call Centers, Budgets, Leadership, Training Delivery, Training, Program Management, MS Project, Strategic Planning, Analysis, Strategy, Change Management, Vendor Management, Project Portfolio..., Six Sigma, CRM, Performance Management, Operations Management, Coaching, Instructor-led Training
Education
Landmark Education 2009 — 2009
Personal Development
Villanova University 2008 — 2009
PMP Certification, Project Management
Concordia University 1979 — 1983
BA, Fine Arts
Hummings May 2015 - Present
Softcard (acquired by Google) 2012 - March 2015
American Express 2008 - 2011
American Express 2006 - 2008
American Express 2004 - 2006
Citigroup Inc. 2002 - 2004
Citigroup 2000 - 2002
Citigroup Asset Management 1998 - 2000
PricewaterhouseCoopers October 1996 - September 1998
Education
University of Pennsylvania - The Wharton School 2008 — 2010
MBA
Cornell University 1992 — 1995
BS, Biology
General Assembly
American Express August 2015 - Present
American Express April 2013 - July 2015
PNT Marketing Services, Inc. July 2012 - April 2013
McKinney Rogers April 2011 - January 2013
Catapult Marketing April 2010 - April 2011
Cornell University August 2009 - April 2010
Sound Reading Solutions August 2009 - April 2010
Aromawear June 2009 - August 2009
American Express May 2007 - August 2008
Skills
Marketing Strategy, Customer Insight, Program Management, Leadership, Training, Market Research, Analytics, PMO, Digital Marketing, Digital Strategy, Data Analysis, Segmentation, Management, Strategic Partnerships, Team Leadership, Social Media, Business Strategy, Sales Management, Leadership Development, Competitive Analysis, Brand Management, Product Management, Communication
Education
Cornell University 2005 — 2009
B.S, Social Psychology, Business
TELUS June 2013 - Present
Telus October 2011 - Present
I Heart Cupcake January 2006 - Present
American Express September 2005 - October 2011
Skills
Microsoft Office 2007, Excel, Customer Experience, Call Center, Coaching, Customer Service, Sales, Team Leadership, Negotiation, Team Building, Team Management, Credit Cards, Technical Support, ADSL, Credit Analysis, Microsoft Word, Internet Troubleshooting, Escalation, Business Development
Education
Concordia University 2006 — 2010
Bachelor, English Literature
Vanier College 2002 — 2006
DEC, Social Sciences
Stanford University August 2015 - Present
McMaster-Carr August 2014 - May 2015
New York University 2011 - May 2014
Peace Corps September 2008 - December 2010
Bexel July 2007 - July 2008
Victory Studios January 2002 - July 2007
American Express January 2001 - September 2001
Wells Fargo June 1999 - July 2000
Skills
Advocacy, Educational Outreach, Data Collection, Diplomacy, Policy Design, Cultural Sensitivity, Cultural Awareness, audio, Audio Editing, Video Production, Project Coordination
Education
New York University 2011 — 2014
Bachelor's degree, International Studies, 3.96
Conservatory of Recording Arts and Sciences 2001 — 2002
Audio Engineering II, 4.0
Havas Media 2011 - 2014
AKQA 2008 - 2010
Strategist At Large 2006 - 2008
Ogilvy & Mather 2003 - 2006
Scient (Now Razorfish) 1999 - 2002
American Express 1995 - 1999
Skills
Digital Strategy, Digital Marketing, Customer Insight, Integrated Marketing, Social Media, Thought Leadership, Strategy, Content Strategy, Online Advertising, Advertising, Analytics, Interactive Advertising, Business Development, Brand Management, Digital Innovation, Team Building, Senior Executive..., Mobile Advertising, Digital Video, Content Marketing, Business Strategy, Marketing Communications, E-commerce, Brand Architecture, Marketing, Mobile Marketing, Interactive Marketing, Digital Media, Marketing Strategy, Brand Development, Social Media Marketing, Management, Leadership
Education
New York University 1994 — 1996
MBA
Cornell University 1989 — 1993
BS
Midwood High School 1985 — 1989
Deloitte & Touche LLP August 2013 - Present
American Express September 2011 - June 2013
JP Morgan Chase August 2006 - September 2011
New York City Office of Management and Budget 2005 - 2006
Asian Development Bank Institute 2005 - 2005
Centro Dominicano de Desarrollo 2003 - 2003
Skills
Derivatives, Bloomberg, Financial Analysis, Financial Modeling, Valuation, Microsoft Excel, Accounting, Banking, Credit, Corporate Finance, Risk Management, Capital Markets, Investments, Economics, Equities, Portfolio Management
Education
Cornell University 2002 — 2004
Master of Public Administration (MPA), Development Economics and International Development
Cornell University 1998 — 2002
Bachelor's degree, Economics
Amazon April 2015 - Present
American Express March 2014 - March 2015
American Express August 2013 - March 2014
Wharton Future of Advertising August 2012 - May 2013
American Express June 2012 - August 2012
FedEx June 2011 - August 2011
Skills
PowerPoint, Microsoft Office, Research, Microsoft Excel, Market Research, Statistics, Data Analysis, Financial Modeling, Editing, Spanish, Economics, Project Management, Marketing, Management
Education
University of Pennsylvania - The Wharton School 2009 — 2013
Bachelor of Science (B.S.), Economics
Copenhagen Business School 2010 — 2010
Economics
Louis Vuitton Moet Hennessy September 2015 - Present
Hyatt Regency Long Beach August 2015 - Present
Hyatt Place at Anaheim Resort/Convention Center July 2014 - May 2015
Hyatt Regency La Jolla December 2013 - July 2014
Hyatt Regency Irvine November 2012 - December 2013
GE Retail Finance March 2011 - March 2012
Tempe Union High School District March 2010 - August 2010
Union High School District March 2010 - August 2010
OfficeTeam 2008 - 2010
American Express August 2007 - October 2008
Skills
Typing, 10 Key, Telecommunications, Call Center, Banking, Customer Service, Leadership, Event Management, Microsoft Word, Microsoft Office
Education
Coppin State University 2000 — 2004
Bachelor's degree, Communication, General
Pinterest April 2015 - Present
American Express April 2012 - April 2015
Avenues: The World School July 2010 - March 2012
SL Green June 2009 - August 2009
Cushman & Wakefield June 2008 - August 2008
Skills
Strategy, Financial Modeling, New Business Development, Investments, Start-ups, Due Diligence, Private Equity, Financial Analysis, Venture Capital
Education
Cornell University 2006 — 2010
BS, Operations Research and Information Engineering
The Spence School 1993 — 2006
American Express February 2015 - Present
Education
Cornell University 2007 — 2011
Bachelor of Science (BS)
HSBC Bank Canada June 2015 - Present
GE Antares Capital October 2013 - June 2015
CIT December 2006 - May 2013
CCFL Mezzanine Partners / Canadian Corporate Funding Ltd (CCFL) June 1990 - December 2006
NZI Securities Australia Limited October 1987 - October 1989
Macquarie Group December 1985 - October 1987
American Express September 1981 - December 1985
Skills
Private Equity, Portfolio Management, Leveraged Finance, Commercial Lending, Corporate Finance, Structured Finance, Investment Banking, Capital Markets, Finance, Mergers, Venture Capital, Executive Management, Valuation, Restructuring, Financial Structuring, Due Diligence, Financial Modeling, Business Valuation, Credit, Asset Management, Corporate Governance, Credit Analysis, Financial Services, IPO, Private Placements, LBO, Project Finance, M&A experience, Mergers & Acquisitions, Acquisitions, Equities, Corporate Development, Hedge Funds, Investor Relations, Investments, Divestitures, Strategy, Loans, Banking, Entrepreneurship, Growth Capital, Mezzanine, Joint Ventures, Funding, Asset Based Lending, Alternative Investments, Middle Market, Capital, Debt Restructuring
Education
Concordia University
Bachelor of Commerce (BCom)
HSBC August 2011 - Present
INTRIA Items Inc. April 2011 - September 2011
American Express July 2009 - April 2010
American Express May 2007 - July 2009
American Express October 2003 - May 2007
BMO Harris Private Banking 2001 - 2003
Bank of Nova Scotia 1995 - 1996
Skills
Relationship Management, Credit Cards, Banking, Portfolio Management, Financial Services, Strategy, Leadership, Management, Cross-functional Team..., Sales, Business Development, B2B, Marketing
Education
York University - Schulich School of Business 2005 — 2006
Management Development Program
Concordia University 1994 — 1999
MBA, International Business
McGill University 1986 — 1989
BA, Economics
Vanier College 1984 — 1986
DEC, Social Studies
ARA, A Newmark Company March 2008 - Present
CB Richard Ellis October 2006 - March 2008
Hendricks & Partners March 2002 - October 2006
Trilogy Software January 2000 - October 2001
American Express May 1998 - December 1999
Donaldson Lufkin & Jenrette June 1996 - May 1998
Newmark Knight Frank 1995 - 1995
Chemical Bank 1993 - 1995
Price Waterhouse Coopers 1990 - 1993
Skills
Valuation, Negotiation, Due Diligence, Real Estate Economics, Disposition, Real Estate, Asset Managment, Investments, Financial Modeling, Real Estate Development, Private Equity, Mergers, Brokerage, Real Estate Transactions, Financial Analysis, Property Management, Investment Properties, Acquisitions, Commercial Real Estate, Business Development
Education
University of Pennsylvania - The Wharton School 1995 — 1997
MBA, Finance
Cornell University 1986 — 1990
BS, Operations Research & Industrial Engineering
Yorktown High School 1982 — 1986
Bayer HealthCare May 2014 - June 2015
Greater New York/Philadelphia area January 2013 - April 2014
ConvaTec January 2010 - December 2012
ConvaTec July 2006 - January 2010
ConvaTec May 2002 - July 2006
ConvaTec October 1998 - May 2002
Johnson & Johnson April 1995 - October 1998
Johnson & Johnson April 1983 - April 1995
American Express 1991 - 1992
Scott Health Care 1990 - 1991
Skills
Product Launch, Medical Devices, Global Marketing, Cross-functional Team..., Commercialization, Market Development, Product Development, Emerging Markets, Strategy, Leadership, Marketing Research, Sales Effectiveness, Business Development, Market Analysis, Business Strategy, Product Management
Education
Concordia University
Bachelor of Commerce, Marketing
University of Pittsburgh - Joseph M. Katz Graduate School of Business
MBA, Business
OfficeDepot/OfficeMax July 2012 - Present
ARCA December 2011 - July 2012
UsBank May 2011 - July 2011
Fifth Third Processing Solutions September 2007 - May 2011
American Express April 2006 - September 2007
Lamco Construction LLC December 2003 - November 2006
Discover Financial Services February 1998 - April 2006
Skills
New Business Development, Contract Negotiation, Budgets, Leadership, Business Operations, Sales Management, Sales, B2B, Retail, Management, Teamwork, Entrepreneurship, Lead Generation, Credit Cards, Merchant Services, Customer Retention, Relationship Management, Payments, Account Management, Electronic Payments, Payment Card Processing, Call Centers, Cold Calling, Sales Process, Selling
Education
Concordia University-Wisconsin
B.A., Business Management and Communications
Palmetto Sr. High
Harewood Consulting January 2011 - Present
Maude June 2013 - May 2014
Time Warner Cable May 2011 - December 2012
DDB February 2011 - June 2011
McDonald's Corporation June 2010 - August 2010
MEDILL Northwestern University (Student) 2009 - 2010
GlobalHue August 2007 - August 2009
Verizon Wireless 2007 - 2009
Verizon Wireless 2007 - 2009
American Express 2006 - 2007
Skills
Strategy, Integrated Marketing, Digital Strategy, Digital Marketing, Customer Insight, Direct Marketing, Brand Management, Digital Media, Relationship Marketing, Mobile Marketing, Brand Architecture, Advertising, Marketing Research, Segmentation, Social Media Marketing, Marketing Communications, Content Strategy, New Media, Interactive Marketing, Marketing Strategy, Cross-functional Team..., Brand Development, Marketing Management, Account Management, Creative Direction, Leadership, Sponsorship, Marketing, Management, Social Media, Online Advertising
Education
Northwestern University 2009 — 2010
Master of Science: Integrated Marketing Solutions, Brand Managment; Analytics, 3.4
Cornell University 1999 — 2003
Bachelor of Science, Human Development, 3.2
American Express May 2015 - Present
Brown Pear Solutions July 2014 - March 2015
Unleash The Brilliance November 2013 - March 2015
Marel Seattle October 2008 - October 2013
WeAssistu April 2004 - October 2013
Integra Telecom April 2004 - October 2004
BT/Edmonds Travel/Nexion Inc May 1998 - March 2004
Skills
Marketing Strategy, Product Marketing, Marketing, Sales, Salesforce.com, Account Management, B2B, New Business Development, Competitive Analysis, Marketing Communications, Social Media Marketing, Project Management, Event Management, Public Relations, Event Planning, Fundraising, Project Planning, Time Management, Advertising, Strategy, Email Marketing, Management, Budgets, Trade Shows, Mentoring, Travel Planning, Social Networking, Marketing Management, Online Marketing, Social Media, Online Advertising, Business Strategy, Brand Management, Business Development, Corporate Communications, Integrated Marketing, Product Management, Internal Communications, Brand Awareness, Nonprofits, Corporate Events, Media Relations, Brand Development, Direct Sales, Relationship Marketing, Facebook, B2B Marketing, Sponsorship, Direct Marketing, Market Research
Education
University of Washington, Michael G. Foster School of Business
Certificate of International Studies in Business, (Custom Track)
University of Washington, Michael G. Foster School of Business 2001 — 2004
Bachelor's Degree, Business and Marketing
University of Washington 2001 — 2004
Bachelor's degree, Scandinavian Studies and Danish
Copenhagen Business School 2003 — 2003
Courses in Global Marketing, Global Communications, International Business, Global Marketing, International Business
Promontory Financial Group, LLC 2012 - Present
Deloitte Consulting 2010 - 2012
Mastercard Worldwide 2007 - 2009
American Express 2001 - 2007
Skills
Financial Analysis, Financial Modeling, Business Process..., Strategy, Mergers & Acquisitions, Finance, Management, Financial Services, Executive Management, Risk Management, Leadership, Analysis, Corporate Finance, Standards Compliance, Business Analysis, Strategic Planning, Management Consulting
Education
University of Southern California - Marshall School of Business 1995 — 1997
MBA, Finance
Connecticut College 1988 — 1992
BA, History
Aimia Inc 2013 - Present
A5 Capital Ventures 2014 - Present
A5 Realty LLC 2014 - Present
Special Olympics 2006 - Present
American Express 2011 - 2013
American Express 2010 - 2011
American Express 2009 - 2009
Novantas 2006 - 2008
Aon Re 2005 - 2006
Skills
Strategic Partnerships, International Business..., Game Theory, Business Development, Financial Services, Strategy, Contract Negotiation, Negotiation, Loyalty Programs, Leadership, Program Management, CRM, Product Management, International Sales, Business Strategy, Marketing Strategy, Marketing, Entrepreneurship, Investments, Sales, Budgets, Analytics, Payments, Fundraising, Mergers & Acquisitions, Team Building, Recruiting, Selling
Education
Yale University 2008 — 2010
MBA, Strategy, Marketing, International Business
Cornell University 2001 — 2005
BA, Economics, Spanish, French
Syosset High School
American Express June 2015 - Present
University of Pennsylvania Human Resources January 2014 - May 2015
Wharton Management Department September 2013 - January 2014
Smart Academy June 2013 - August 2013
Skills
Microsoft Excel, PowerPoint, Microsoft Word, Public Speaking, Korean, Customer Service, Economics, Data Analysis, Finance, Spanish, Teaching, Editing, Leadership, Teamwork, Analysis, Market Research, Human Resources, Statistics, Fundraising, Nonprofits, Community Outreach
Education
Wharton School, University of Pennsylvania 2012 — 2016
B.S. Economics, Management and Operations Management
Copenhagen Business School 2014 — 2015
Olympia High School 2008 — 2012
Bloomberg LP 2010 - Present
American Express 1998 - 2009
Barclays Capital 1996 - 1998
Paine Webber (acquired by UBS) 1987 - 1996
Macmillan Publishing Company 1985 - 1987
Skills
Recruitment, Talent Acquisition, Executive Search, Onboarding, Global HR..., Broadcast & digital..., Financial services, payments industry, Data Visualization, Strategy, Recruiting, Financial Services, Talent Management, Leadership, Management, Payments, Human Resources, Employee Engagement, Succession Planning, Analytics, College Recruiting, Employee Benefits, Applicant Tracking..., Integrated Marketing, Employee Relations, Personnel Management, Coaching, Executive Management, Executive Coaching, Performance Management, Interviews, Consulting, Vendor Management, Policy, Employer Branding
Education
Cornell University
Bachelor of Science, School of Industrial and Labor Relations - Human Resources Management
American Express June 2005 - March 2015
Skills
Business Analysis, Requirements Gathering, SDLC, Business Requirements, Internal Communications, Technical Writing, Technical Documentation, PMO, Software Project..., Requirements Analysis, Agile Methodologies, Business Process, Project Management, Project Portfolio..., Change Management, Vendor Management, Analysis, Management, Analytics, IT Strategy, Business Process...
Education
Concordia University-St. Paul
UnitedHealth Group February 2015 - Present
Associated Bank February 2014 - January 2015
PDH Hospitality November 2013 - May 2014
Humana March 2013 - April 2014
The Marq By festival August 2009 - November 2013
Event Solutions June 2010 - May 2013
American Express 2011 - 2012
Wrightstown Highschool 2007 - 2011
Skills
Customer Service, Event Planning, Microsoft Office, Corporate Events, Strategic Planning, Marketing, Time Management, Public Speaking, Social Media, Social Networking, Coordinating Events, Professional Experience, Success Driven, Goal Oriented, Multi Tasking, Task Driven, High Profile Events, Team-oriented, Event Management, Wedding Planning, Party Plan, Creativity, Leadership, Youth Leadership, Office Administration, Administrative..., Close Attention to..., Always On Time, Always Willing to Learn, Always Positive, Sales, Management, Social Media Marketing, Health Insurance, Health Care Reform, Health Care Regulation, Healthcare Management, Nonprofits, Licensing Agreements
Education
Concordia University-Wisconsin 2014 — 2016
Bachelor's degree, Health/Health Care Administration/Management
Young Communties Bible College 2012 — 2014
Associate of Arts (A.A.), Pastoral Studies/Theology
BI WORLDWIDE Canada November 2011 - Present
Mobilicity September 2009 - May 2011
Rogers Communications November 2003 - January 2009
Rogers Communications January 2003 - October 2003
Rogers Communications August 1998 - January 2003
American Express January 1989 - December 1993
Skills
Retail, Telecommunications, New Business Development, Sales Management, B2B, Incentive Programs, Employee Engagement, Performance Improvement, Critical Thinking, Leadership, Financial Services, Wireless, Sales, Team Management, Business Development, Strategy, Cross-functional Team..., Management, Account Management, Product Launch, Training, Coaching, Team Leadership
Education
Concordia University
USC Marshall School of Business
Wells Fargo March 2013 - Present
American Express August 2011 - January 2013
ZanaAfrica June 2011 - August 2011
McKinsey & Co. June 2006 - July 2009
Levy Forecasting Center June 2004 - June 2006
Skills
Management Consulting, Digital Marketing, Leadership, Segmentation, Private Equity, Competitive Analysis, Strategic Planning, Customer Insight, Competitive Intelligence, Brand Management, Cross-functional Team..., Analytics, Emerging Markets, Market Analysis, Analysis, Strategic Consulting, Product Development
Education
Connecticut College
BA, Economics
Dartmouth College - The Tuck School of Business at Dartmouth
Certificate, Business
University of Pennsylvania - The Wharton School
MBA, Strategic Management, Marketing
Medtronic September 2006 - Present
American Express 2003 - 2006
Thomson Reuters 2002 - 2003
Skills
Strategic Sourcing, Cross-functional Team..., Global Sourcing, Supply Management, Supply Chain, Supply Chain Management, Six Sigma, Lean Manufacturing, Procurement, Continuous Improvement, Purchasing, MRP, Contract Negotiation, Manufacturing, SAP, Supplier Development, Supplier Evaluation, Vendor Management, Product Development, DMAIC, Sourcing, Materials Management, Kaizen, Quality System, ISO, Medical Devices, Demand Planning, Supplier Quality, Value Stream Mapping, Supply Chain..., ISO 13485, Contract Manufacturing, Process Improvement, FDA, Operational Excellence, Root Cause Analysis, Supplier Negotiation, SPC, Production Planning, 5S
Education
Concordia University-St. Paul 2009 — 2011
MBA, Business
Concordia University-St. Paul 2002 — 2005
BA, Organizational Mgmt & Communication
U S Bank April 2010 - Present
UnitedHealth Group May 2009 - August 2010
Midwest Airlines February 2007 - October 2008
Landmark Merchant Solutions August 2002 - April 2006
JS Newspaper 2002 - 2002
eFunds 2000 - 2001
American Express 1981 - 1997
Skills
Customer Service, Process Improvement, Call Center, Analysis, Call Centers, Training, Teamwork, CRM, Risk Management, Customer Satisfaction, Microsoft Excel, Coaching, Data Analysis, Time Management, Banking, Management, Leadership, Relationship Management, Financial Services
Education
Concordia University-Wisconsin 2015 — 2017
Bachelor’s Degree, Business Administration and Management, General
Phoenix College 1978 — 1979
Associate's degree, Art History
American Express June 2014 - Present
TD CANADA TRUST October 2008 - January 2014
Skills
Retail Banking, Banking, Management, Consumer Lending
Education
Concordia University
American Express August 2013 - Present
American Express April 2013 - August 2013
American Express October 2012 - April 2013
Cheng & Associates 2009 - 2013
American Express 2012 - 2012
Wilson Sonsini Goodrich and Rosati 2007 - 2009
Capgemini Ernst & Young 2000 - 2004
S&S CD, Audio & Performance 1996 - 1997
Skills
Global Regulatory..., Compliance, CIP, AML, CTF, USA PATRIOT Act, Bank Secrecy Act, People's Bank of China..., KYC, OFAC, Anti-corruption, Risk Management, Risk Assessment, Policy Writing, Corporate Law, Venture Capital, Angel Investing, Corporate Governance, Cross-border..., Strategic M&A, Mergers, Securities Regulation, Securities Offerings, Corporate Finance, Debt & Equity Financing, Private Equity, Capital Markets, Joint Ventures, Negotiation, Contract Law, Real Estate Transactions, Property Law, Due Diligence, Legal Writing, Entrepreneurship, Start-ups, Strategy, Technology, Business Planning, Execution of Business..., Program Management, Management Consulting, Information Technology, CRM, Customer Experience, Business Intelligence, Business Process..., Process Engineering, Process Optimization, Change Management
Education
Cornell Law School
Doctor of Law (J.D.)
Université Paris I Panthéon-Sorbonne
Certificate, International and Comparative Legal Studies
University of Southern California
Bachelor of Science (B.S.), Business (Entrepreneur Program)
Nike November 2011 - Present
Motricity 2009 - 2011
Microsoft 2003 - 2009
i2 Technologies 2002 - 2002
Scient Corporation 1999 - 2001
Brown & Caldwell 1997 - 1999
American Express 1994 - 1997
MCI Communications Corp 1986 - 1994
Skills
Talent Management, Succession Planning, Organizational..., Employee Relations, Leadership Development, Deferred Compensation, Human Resources, Change Management, Employee Benefits, Start-ups, Workforce Planning, Talent Acquisition, Onboarding, Performance Management, Employee Engagement, Leadership, Mergers & Acquisitions, Management, HRIS, Organizational Design, Organizational..., Personnel Management, Applicant Tracking...
Education
Cornell University 1981 — 1985
B.S., Industrial & Labor Relations
University of Washington, Michael G. Foster School of Business 2006 — 2008
MBA, Business Administration
The Hotchkiss School 1979 — 1981
High School, College Prep
Telemundo Media, a division of NBCUniversal July 2014 - Present
UCLA Athletics September 2013 - June 2014
Beverly Hills Sports Council September 2013 - May 2014
Wasserman Media Group July 2013 - September 2013
Primetime Sports & Entertainment January 2013 - July 2013
American Express May 2010 - June 2012
American Express October 2006 - May 2010
Marymont Group December 2005 - October 2006
Skills
Cross Functional..., People-oriented, Self-driven, Building Relationships, Analytics, Customer Acquisition, Strategy, Competitive Analysis, Digital Marketing, Cross-functional Team..., Marketing Strategy, Strategic Partnerships, Relationship Management, Digital Strategy, Omniture, Management, Marketing, Entrepreneurship, Integrated Marketing, Mergers & Acquisitions, Direct Marketing, User Experience, Business Strategy, PPC, SEO, Brand Management
Education
UCLA Anderson School of Management 2012 — 2014
Master of Business Administration (MBA), Brand Management & Marketing Strategy
Cornell University 2002 — 2005
B.S., Industrial and Labor Relations
Brooklyn Technical High School 1997 — 2001
Diploma, Environmental Studies
P.S. 122
American Express January 2013 - Present
American Express December 2011 - Present
InstaGrok 2011 - 2012
American Express 2011 - December 2011
ESADE Business School August 2009 - May 2011
Deloitte Consulting LLP 2007 - February 2009
Citi Private Bank Technology 2004 - 2007
Cornell University Division of Financial Affairs September 2001 - May 2002
Education
ESADE Business & Law School 2009 — 2010
M.B.A., Focus on International Business Strategy and Marketing
New York University 2005 — 2006
Graduate Certificate, Leadership and Knowledge Management
Cornell University 1999 — 2003
Bachelor Science, Operations Research and Industrial Engineering
Accenture October 2008 - September 2010
NavAgility 2005 - 2008
DH Consulting 2001 - 2005
IBM 1995 - 2000
American Express 1992 - 1995
Skills
Program Management, Management Consulting, Change Management, Strategy, Business Transformation, Process Improvement, Outsourcing, Performance Improvement, Talent Management, Organizational Design, Strategic Planning, Business Process..., Acquisition Integration, Organizational..., Executive Management, Management, Mergers & Acquisitions, Start-ups, CRM, Enterprise Software, Consulting, PMO, Human Resources, Executive Coaching, Business Strategy, Project Management, Employee Engagement, Organizational..., Leadership, Performance Management
Education
Cornell University
BS, Management and Applied Economics
Fordham University
MBA, Management and Finance
Comcast Cable 2010 - Present
New Global Telecom November 2007 - March 2010
Compuware June 2002 - November 2007
American Express December 2003 - April 2007
XO Communications 2000 - 2001
Toshiba America Information Systems June 1995 - April 2000
WESTERN ATLAS 1989 - 1991
Dresser Atlas 1988 - 1989
Dresser Atlas 1979 - 1987
Skills
Troubleshooting, CentOS, DNS, Sendmail, System Monitoring, Web Development, Production Support, VoIP, Apache, Linux, TCP/IP, Cloud Computing, System Administration, RedHat
Education
Concordia University-Irvine 1991 — 1995
BA
DeVry Tech 1976 — 1979
EET
American Express November 2014 - Present
Product Strategy and Business Operations December 2012 - Present
TravelClick February 2014 - October 2014
Northshore Partners April 2013 - May 2014
Advantage xPO April 2011 - April 2012
American Express April 2008 - August 2010
American Express October 2007 - April 2008
American Express October 2005 - October 2007
EarthLink July 2004 - August 2005
Comcast Cable Communications January 2001 - July 2004
Education
Penn State University
B.S
Cornell University 2013 — 2013
Brand:New Marketing January 2011 - Present
NRECA, Touchstone Energy Cooperatives February 2014 - February 2015
National Aquarium December 2007 - November 2010
Chevy Chase Bank April 1998 - December 2006
American Express May 1991 - April 1998
Ogilvy & Mather 1988 - 1990
Skills
Marketing Strategy, Marketing, Product Development, Integrated Marketing, Direct Marketing, Identifying New Revenue..., Brand Development..., Brand Positioning..., Digital Marketing, Strategic Communications, Strategic Media..., Sponsorship Programs, Cause Marketing, Media Relations, Segmentation, Strategy, Analytics, Leadership, Marketing Communications, Brand Development, Management, Program Management, Strategic Planning, Brand Management, Advertising, Brand Awareness, Business Development
Education
University of Pennsylvania - The Wharton School
MBA, Marketing, Strategic Planning
Cornell University
BA, English
Winsor
College preparatory
Seeking Employment March 2012 - Present
U.S. Bank March 2012 - Present
Ameriprise Financial Services, Inc. March 2011 - October 2011
Wells Fargo Insurance Services May 2009 - December 2010
Cargill June 2008 - January 2009
ECOLAB 2006 - 2007
American Express 2003 - 2005
American Express 1998 - 2003
Education
Concordia University-St. Paul 1984 — 1987
Bachelor of Science, Mathematics / Education
UPS 1999 - Present
American Express 1997 - 1998
Sinojam Advisors 1993 - 1996
F & S Alloys & Minerals, Inc. 1990 - 1992
Commercial Metals Company 1986 - 1989
Education
Connecticut College
B.A., Liberal Arts/East Asian Studies
Cardinal Spellman High School
Regents Diploma
Ferring Pharmaceuticals June 2013 - Present
Otsuka April 2010 - May 2013
Citi November 2009 - April 2010
Alpharma May 2008 - March 2009
The Medicines Company March 2007 - May 2008
J.M. Huber Corporation March 1998 - December 2006
American Express June 1996 - February 1998
Prudential 1994 - 1996
Children's Specialized Hospital 1990 - 1994
Skills
Job Evaluation, Market Pricing, Compensation, Compensation Plan Design, CCP, Salary Structures, Salary, Incentive Programs, Job Descriptions, Bonus, Benefits, Salary Surveys, Executive Compensation, Job Analysis, FLSA, Pay, HRIS, Incentives, Payroll, Expatriate Management, Remuneration, Reward Strategy, Microsoft Office, HR Strategy, Salary Administration, Sales Compensation, Employee Benefits, Equity Compensation, Deferred Compensation, Compensation Planning, Base Pay, Compensation Plans, HR Policies, Benchmarking, Compensation Strategy, Vendor Management, Compensation..., HR Transformation, Certified Compensation..., Executive Pay, Compensation & Benefit, Personnel Management, Succession Planning, Compensation Structures, Performance Management, Workforce Planning, Human Resources, Organizational Design, Training, Talent Management
Education
Rutgers, The State University of New Jersey-New Brunswick 2002 — 2005
Masters, Human Resources Management
Cornell University 1987 — 1989
BS ILR, Industrial & Labor Relations
Monroe Community College 1986 — 1987
Associates, Business
Syracuse University 1977 — 1980
Liberal Arts and Communications
American Express April 2014 - Present
American Express May 2013 - April 2014
Maxvantage September 2009 - May 2013
American Express March 1998 - September 2009
Skills
Event Management, Contract Negotiation, Budgeting, Corporate Meetings, Meeting Planning, Meeting Management, Budgets, Incentives, Management, Corporate Events, Travel Management, Tourism, Business Travel, Hospitality Industry, Incentive Travel, Hospitality, Event Planning, Hospitality Management
Education
Concordia University 2001 — 2005
Certificate, Certificate of Marketing
Concordia University 2001 — 2005
Certificate, Certificate in Management
Dawson College 1982 — 1985
Languages and literature, Languages
Riverdale High School
FNF Canada September 2013 - Present
American Express December 2010 - September 2013
American Express 2008 - March 2012
American Express 2008 - 2008
American Express 2007 - 2008
RBC Royal Bank 1997 - 2007
Skills
Credit Cards, Marketing Strategy, Business Strategy, Product Development, Payments, Customer Experience, Product Marketing, Analytics, Segmentation, Competitive Analysis, Loyalty Programs, Marketing Management, Digital Marketing, Product Management, CRM, Relationship Management, Customer Acquisition, Digital Strategy, Marketing, Strategic Partnerships, Financial Services, Strategy, Direct Marketing, B2B Marketing, Multi-channel Marketing, Lead Generation, Integrated Marketing, Business Development, Management, Strategic Planning, Leadership, Banking, Business Analysis, Cross-functional Team..., Vendor Management, Risk Management, B2B, Project Management, Change Management
Education
University of Toronto - Rotman School of Management 2005 — 2006
MBA
Concordia University 1990 — 1992
BA, Economics & History
York University 1988 — 1990
BA, Business
American Community School, Cobham, Surrey, UK 1985 — 1988
High School
Clifton College Preparatory School, Bristol, Avon, UK 1978 — 1981
Citi 2010 - 2015
Citi 2007 - 2010
Citi 2006 - 2007
AXA Equitable 2000 - 2006
American Express 1997 - 2000
Skills
Analytics, Financial Services, Financial Analysis, Strategy, Product Management, Credit, Portfolio Management, Customer Acquisition, Financial Modeling, Segmentation, Strategic Partnerships, Marketing, Banking, Credit Cards, Marketing Analytics, Predictive Analytics, Business Strategy, Risk Management
Education
Cornell University
Bachelor of Arts (BA), Economics
Cornell University
Bachelor of Science (BS), Operations Research
Cornell University
Master of Engineering (MEng), Financial Engineering
Ameriprise Financial Services, Inc. October 2014 - Present
Ameriprise Financial Services, Inc. February 2014 - Present
Ameriprise Financial Services, Inc. January 2011 - February 2014
Ameriprise Financial December 2009 - January 2011
Ameriprise Financial October 2005 - November 2009
American Express 1999 - 2005
American Express 1999 - 2005
American Express 1999 - 2005
Deluxe Corporation 1995 - 1999
Delta Air Lines 1989 - 1994
Skills
Call Center, Telecommunications, Budget, Networking, Management, IVR, Telephony, Unified Communications, Active Directory, Hands-on Technical..., Cisco Technologies, Budgets, Vendor Management, Process Improvement, Business Analysis, Call Centers, Technical Support, ITIL, Disaster Recovery, Cisco Call Manager, Data Center, Routers, IT Operations, Integration, Firewalls, IT Service Management, VPN, Wireless, IP, Remote Desktop, Enterprise Software
Education
Concordia University-St. Paul 2006 — 2008
Bachelors, Information Technology in Management
South Central College, Mankato, MN 1981 — 1983
Associates, Computer Maintenance
American Express June 2013 - Present
Wells Fargo Home Mortgage February 2012 - June 2013
Wells Fargo February 2008 - May 2012
Wells Fargo Financial February 2006 - February 2010
Ames Taping Tools January 2005 - February 2006
Target October 2003 - January 2005
Enterprise Rent-A-Car April 2001 - October 2004
Skills
Management, Human Resources, Leadership, Sales, Communicaitons, Mortgage Lending, Loans, Mortgage Underwriting, Customer Service, Finance, Banking, Risk Management, Branch Banking, Analysis, Time Management, Team Building, Coaching, Business, Accounting, Strategy, Data Analysis, Microsoft Word, Teamwork, Consulting, PowerPoint, Interviews, Microsoft Office, Financial Analysis, Cold Calling, Business Analysis, Employee Training, Executive Management, Outlook, Retail
Education
Sterling College 1998 — 2001
Concordia University Irvine 1995 — 1997
BlueCross BlueShield of Minnesota September 2006 - Present
Ameriprise Financial April 2005 - May 2006
American Express 1990 - 2006
Skills
IT Strategy, Business Process..., Vendor Management, Project Portfolio..., SDLC, Enterprise Architecture, IT Management, Business Analysis, Process Improvement, PMO, Business Architecture, Governance, Requirements Gathering, IT Operations, Integration, Solution Architecture, Infrastructure, IT Service Management, Visio, Business Process, Requirements Analysis, ITIL, Cross-functional Team..., Project Management, Software Project..., Business Intelligence, Program Management, Information Technology, Disaster Recovery, Agile Methodologies, CRM, Resource Management, Waterfall, Outsourcing, Systems Analysis, Change Management, Business Requirements, Business Transformation, SOA, Software Documentation, Software Development, Project Delivery, MS Project, System Deployment, User Acceptance Testing, Business Process Design
Education
Concordia University-St. Paul
Marketing Management
University of St. Thomas
FirstService Residential January 2011 - Present
Axia College September 2009 - August 2012
American Express September 2009 - November 2010
Cegep@Distance September 2008 - September 2009
TRAX USA Corp. 2008 - 2008
Pratt & Whitney Canada 2007 - 2008
Ecole de Langues La Cite 2005 - 2007
Pratt & Whitney Canada May 2006 - August 2006
Skills
Technical Writing, Usability Testing, Public Speaking, Wikis, Podcasting, WYSIWYG layout tools, Blogging, CMS, Project Management, Supply Chain Management, Instructional Design, Instructional Technology, Needs Analysis, ADDIE, Training, Technical Documentation, E-Learning, Curriculum Design, Distance Learning, Instructor-led Training, Adult Education, Captivate, Learning Management..., Learning Management, Content Development, SCORM, Educational Technology, Knowledge Management, Camtasia, Moodle, Performance Consulting, SnagIt, Lectora, Adult Learning Theory, Training Delivery, Organizational Learning, Learning Theory, Mobile Learning, Performance Improvement, Technical Training, Articulate Studio, WebEx, Training Needs Analysis, Articulate Suite, Learning Styles
Education
Concordia University 2004 — 2008
Master of Arts, Educational Technology
Northwestern University
Neighborhood Cats February 2009 - Present
American Express November 2005 - January 2009
Domain Group August 2002 - April 2005
DDB/Karacters Design Group March 1999 - July 2000
BBDO Canada April 1998 - March 1999
Cossette June 1996 - April 1998
Skills
Integrated Marketing, Direct Marketing, Advertising, Marketing Strategy, Event Planning, Graphic Design, Teaching, Brand Development, Social Media Marketing, Marketing Communications
Education
Concordia University
BA, Math
Dawson College
Computer Science
American Express August 1993 - December 2011
Skills
Accounting, Microsoft Excel, Financial Analysis, Financial Reporting, Financial Services, Credit Cards, Process Improvement, Account Reconciliation, Finance, Internal Controls, Auditing, Variance Analysis, Sarbanes-Oxley Act, General Ledger, Payroll
Education
Glendale Community College
General Studies, Accounting & Communication
Continental School of Beauty Culture-Rochester 1980 — 1981
State Cosmetology License
east high school 1974 — 1980
Piper Jaffray January 2010 - Present
Piper Jaffray January 2004 - Present
American Express April 1998 - January 2004
Minnesota Advanced Pain Specialists 1993 - 1999
Skills
Fixed Income, Investments, Trading
Education
Concordia University-St. Paul 2004 — 2006
BS, Business
University of Wisconsin-La Crosse 1988 — 1991
Accounting/Music Performance
American Express February 2009 - Present
TMS-Mortgage August 2003 - November 2008
Conseco Finance March 1999 - April 2003
Skills
Forecasting, CRM, Financial Analysis, Management, Business Planning, Analysis, Training, Finance, Credit, Leadership, Recruiting, Sales, Mortgage Lending, Morgage underwriting, SQL, Business Rule Writing, Project Management, Strategy, Call Centers, Risk Management, Business Analysis
Education
Concordia University-Wisconsin 1997 — 1999
Master of Business Administration (MBA), Marketing/Marketing Management, General, Finance
American Express August 2014 - Present
Kaye Scholer LLP October 2012 - July 2014
Linklaters LLP September 2008 - August 2012
Ernst & Young January 2003 - August 2005
Education
Cornell Law School 2005 — 2008
Doctor of Law (J.D.)
Grove City College 1998 — 2002
Bachelor of Science (B.S.), Accounting
Citi March 2015 - Present
Citi December 2013 - March 2015
American Express February 2013 - August 2013
American Express March 2011 - March 2013
American Express August 2009 - March 2011
American Express July 2006 - August 2009
Banco Bilbao Vizcaya Argentaria June 2005 - September 2005
Skills
Risk Management, Financial Services, Financial Audits, Financial Analysis, Credit Cards, Internal Audit, AML, Financial Risk, Operational Risk..., Internal Controls, Enterprise Risk..., Operational Risk, Fraud, Managerial Finance, Auditing, Credit Risk, Banking, KYC, OFAC, Credit, Corporate Governance, Due Diligence, Anti Money Laundering
Education
New York University - Leonard N. Stern School of Business 2002 — 2006
BS, Finance, International Business
Copenhagen Business School 2005 — 2005
Women Unlimited TEAM Program
CVS Health May 2014 - Present
HSBC June 2011 - May 2014
American Express February 2011 - April 2011
Gannett Welsh & Kotler December 2007 - July 2008
Gannett Welsh & Kotler May 2006 - December 2007
Skills
Investor Relations, Investment Management, Banking
Education
New York University, Stern School of Business 2012 — 2014
Master of Business Administration (MBA), Finance and Strategy
New York University 2008 — 2010
MA, International Politics & International Business
Connecticut College 2001 — 2005
Bachelor of Arts (BA), Government
Groton School 1999 — 2001
Diploma
American College of Physicians Director, Membership RewardsAmerican ExpressJanuary 1999 - March 2001
American Express July 1994 - January 1999
American Express July 1988 - July 1994
Education
Connecticut College
Wharton, Univ. of Penn
American Express November 2013 - Present
American Express April 2012 - November 2013
American Express May 2011 - April 2012
American Express May 2010 - May 2011
CGI October 2009 - May 2010
Avenity, Inc. May 2009 - October 2009
CNA Insurance June 2007 - August 2008
CNA 2007 - 2008
Skills
SDLC, Microsoft Excel, SQL, Visio, Access, Business Strategy, Financial Analysis, Financial Modeling, Data Analytics, System Integration..., Business Process..., Process Improvement
Education
Rensselaer Polytechnic Institute - The Lally School of Management and Technology 2005 — 2009
BA, Management and Technology, Entrepreneurship
Copenhagen Business School 2007 — 2008
Bachelor of Science (BS), International Business
Culver Academies
TC Media June 2014 - Present
Québécor Média 2011 - June 2014
American Express 1987 - 2009
Amex Bank of Canada, American Express Inc. 1987 - 2009
Skills
CRM, Strategy, Marketing Strategy, Sales, Sales Process, Lead Generation, Cold Calling, Business Strategy, Negotiation, Customer Experience, Analytics
Education
HEC Montréal 1984 — 1986
Certificat, Business Administration and Management, General
Concordia University 1980 — 1983
Bachelor Scenography, Theater Management
Traktor Wien March 2012 - July 2012
Y&R June 2011 - October 2011
Emerge Partners June 2009 - November 2009
American Express June 2006 - June 2009
The Coca-Cola Company December 2004 - June 2006
Ogilvy & Mather April 1998 - April 2004
McCann Erickson November 1995 - April 1998
Previous Industry March 1993 - March 1995
Skills
Brand Management, Integrated Marketing, Team Leadership, Business Development, Marketing Communications, Social Media Marketing, Product Launch, Financial Services, Digital Marketing, Advertising, Social Media, Strategy
Education
Cornell University 1989 — 1993
Bachelor of Science, Communication Arts
American Express December 2013 - Present
Joel S. Cohen, P.C. January 2013 - Present
Legal Aid Society - Civil Practice January 2013 - May 2013
Legal Aid Society, Criminal Defense Practice September 2012 - December 2012
Manhattan Legal Services - Family Law/Domestic Violence Unit May 2012 - August 2012
Honorable Lee H. Elkins, Kings County Family Court January 2012 - May 2012
Kings County District Attorneys Office June 2011 - December 2011
Goodwin Procter LLP June 2008 - June 2010
Skills
Nonprofits, Public Speaking, Research, Due Diligence, Microsoft Office, Immigration Issues, Immigration Law
Education
Brooklyn Law School 2011 — 2013
Juris Doctorate, Law
Connecticut College
Bachelor of Arts (B.A.), Government and English
American Express February 2014 - Present
American Express August 2012 - February 2014
American Express August 2010 - July 2012
American Express July 2008 - July 2010
NYU Stern School of Business 2006 - 2008
Shearman & Sterling LLP July 2004 - May 2006
Cravath, Swaine & Moore LLP June 2002 - June 2004
Education
New York University - Leonard N. Stern School of Business 2006 — 2008
MBA, General Management, Strategy, Marketing
Connecticut College 1998 — 2002
Bachelor’s Degree, Economics
New York University
Mapei October 1998 - Present
American Express 1990 - 1998
Skills
Building Materials, Product Development, Coatings, Materials, Contract Negotiation, Pricing, New Business Development, Product Management
Education
Concordia University 1986 — 1991
Political Science / Public Administration
Champlain Regional College 1984 — 1986
DEC
University of Minnesota August 2015 - Present
Center Point Energy December 2011 - May 2014
Vanguard Travel August 2010 - December 2010
Carlson Wagonlit Travel April 2008 - August 2010
Crystal D February 2007 - August 2007
Ameriprise Financial September 2005 - February 2007
American Express November 2003 - September 2005
American Express Travel December 2002 - November 2003
Delta Airlines October 1997 - December 2002
Delta Airlines November 1997 - April 1998
Skills
Customer Service, Office Management, Account Management, Microsoft Excel, Coaching, Microsoft Word, Airlines, Call Center, Performance Management, Microsoft Office, Human Resources, Call Centers, Management, Process Improvement, Customer Satisfaction
Education
Concordia University 2004 — 2006
Human Resources Management Certificate, Human Resources
Concordia University-St. Paul 2004 — 2006
BA, Organizational Management
Travel Academy 1994 — 1994
Travel Agent Certificate, Travel Agent
RBC September 2013 - Present
American Express January 2012 - September 2013
American Express Bank of Canada October 2007 - January 2012
Skills
Credit Risk, Risk Management, Portfolio Management, Financial Modeling, Credit, Strategy, Stress Testing, Management, Credit Cards, Consumer Lending, Financial Risk, Financial Analysis, Relationship Management, Payments, Retail Banking, Credit Analysis
Education
Cornell University 2004 — 2005
Master's degree, Financial Engineering
American Express 1981 - 2011
Skills
Business Development, Latin America, Relationship Management, Contract Negotiation, Credit Cards, Payments, Electronic Payments, Financial Modeling, Mobile Payments, Debit Cards, Product Development, Marketing, Payment Systems, Strategic Partnerships, Merchant Services, Financial Services, Cards, Payment Cards, Gift Cards, Re-engineering, Loyalty Programs, Payment Card Processing, Acquiring, AML, Customer Acquisition, Transaction Processing, Analytics, Business Relationship..., Banking
Education
Cornell University
Universidad de Puerto Rico