American Express
Industry: Financial services company
DescriptionThe American Express Company, also known as Amex, is an American multinational financial services corporation headquartered in Three World Financial Center in New York City. The company was founded in 1850 and is one of the 30 components of the Dow Jones Industrial Average. Headquarters: New York City, New York, United States CEO: Stephen Squeri Number of employees: ~55,000 (2017) Founders: Henry Wells, William Fargo, John Butterfield
American Express List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at American Express. You can filter them based on skills, years of employment, job, education, department, and prior employment.
American Express Salaries. You can even request information on how much does American Express pay if you want to. Learn about salaries, pros and cons of working for American Express directly from the past employees.
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29,038 American Express employees in database. Find out everything there's to know about American Express employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
American Express Employees
Xtreme Boosters May 2007 - Present
American Express November 2006 - December 2014
American Express August 2001 - October 2006
American Express February 1998 - July 2001
American Express May 1993 - January 1998
American Express November 1989 - April 1993
American Express March 1985 - October 1989
Delta Air Lines/Western January 1975 - February 1985
Skills
Payments, Credit, Credit Cards, Relationship Management, Merchant Services, CRM, Salesforce.com, Business Development, Strategic Partnerships, Financial Services, Payment Card Processing, Customer Acquisition, Customer Retention, Cards, Mobile Payments, Payment Systems, Business Relationship..., Cold Calling, Management, Sales, Sales Process, Sales Management
Education
El Camino College
Business Management
Private Inevestor April 2012 - Present
American Express July 2010 - April 2013
Crunch Fitness 2010 - 2011
Crunch Fitness March 2009 - April 2010
24 Hour Fitness 2008 - 2010
Skills
Personal Training, Corporations, Fitness, Weight Training, Wellness, Nutrition, Lifestyle, Fitness Training, Strength Training, Functional Training, Sports Nutrition, Operant Conditioning, Exercise Physiology, Nutritional Counseling, Wellness Coaching, Sports, Athletics, Sales, Principal Investing, Small Business, BitTorrent, Parenting, B2B Marketing, Venture Capital, Entrepreneurship, Lines Of Credit
Education
Edison Community College 2006 — 2008
Associate of Arts and Sciences (A.A.S.), Drafting and Design Technology/Technician, General
Venice High Scool, Edison College
A.S in Drafting and Design, Architecture
PODS August 2014 - Present
Serve an American Express Company July 2011 - December 2013
American Express April 2013 - May 2013
American Express October 2006 - July 2011
American Express February 2002 - October 2006
American Express 1999 - 2002
Skills
Net Promoter Score, Customer Satisfaction, Voice of the Customer..., Vendor Management, Quality Management, Customer Retention, Analytics, Process Improvement, Call Centers, Training, Visio, Analysis, Leadership, Management, SharePoint, Six Sigma
Education
The Chicago School of Professional Psychology 2012 — 2013
Graduate certificate, Industrial and Organizational Psychology
University of North Carolina at Greensboro 2000 — 2002
Bachelor of Arts (BA), Spanish, Management
Elon University 1995 — 1999
Spanish Language and Literature
American Express May 2007 - Present
Skills
Credit Cards, Financial Services, Corporate Promotions, Marketing Communications, Corporate Communications, Customer Service..., Customer Service..., Professional Mentoring, Corporate Training, Customer Experience, Marketing, Meeting Facilitation
Education
Elon University 2002 — 2006
Bachelor's Degree, Corporate Communications
Fairmont Senior High School 1998 — 2002
Warehouse Goods March 2014 - Present
Harlequin Books November 1998 - Present
A.R.E. June 2009 - March 2014
Hollywood Chamber of Commerce 2011 - 2011
American Express July 2007 - March 2009
American Writers & Artists Inc. October 2003 - March 2007
Royal Caribbean International June 2001 - June 2003
Carnival Cruise Lines 1992 - 2001
Trump Shuttle 1989 - 1992
Skills
Strategic Planning, Conflict Resolution, Sales, CRM, Public Speaking, Email Marketing, Event Management, Customer Service, Leadership, Team Building, Facebook, Business Development, Account Management, Event Planning, Fundraising, Marketing, Social Media, Retail, Marketing Strategy, Negotiation, Budgets, Project Planning, Training, E-commerce, Management, Social Media Marketing, Coaching, Public Relations, Advertising, Marketing Communications, Customer Retention, Online Advertising, Human Resources, Social Networking, Copywriting, Blogging, Online Marketing, Web Content, Direct Marketing, Trade Shows, Editing, Newsletters, Press Releases, Publishing, Customer Satisfaction, Call Centers
Education
Elmira College 1900 — 1904
BA, Psychology/Theater
Elisabeth Irwin
HS Diploma, Theater/English
American Express September 2014 - Present
Enterprise Rent-A-Car June 2012 - September 2014
Enterprise Rent-A-Car August 2011 - June 2012
Enterprise Rent-A-Car February 2011 - July 2011
Enterprise Rent-A-Car June 2010 - January 2011
Skills
Sales, Customer Service, Sales Operations, Sales Management, Team Management, Account Management, Selling, Strategy
Education
Eastern University 2005 — 2009
Bachelor of Science, Biokinetics
American Express January 2012 - Present
American Express Business Travel May 2008 - January 2012
Travizon July 2007 - May 2008
Ovation Corporate Travel August 2002 - January 2006
Metropolitan Travel ( Now Expedia Corporate Travel) May 1997 - January 2000
Data I/O - All Around Travel May 1994 - May 1997
Skills
Travel Management, Business Travel, Account Management, Salesforce.com, Sales Management, New Business Development, Negotiation, Contract Negotiation, Strategic Partnerships, Sales, Tourism, B2B, Selling, Lead Generation, SaaS, Sales Presentations, Relationship Management, Business Development, Sales Process, CRM, Marketing, Program Management, Management, Strategy, Leadership, Cold Calling, Forecasting, Marketing Strategy, Solution Selling, Customer Retention, Sales Operations, Travel Technology, Direct Sales, Competitive Analysis, Pricing, E-commerce, Customer Acquisition, Key Account Management, Business Strategy, International Sales
Education
Western Washington University 1989 — 1994
Bachelors, French, Political Science
Ecole centrale de Nantes 1991 — 1992
N/A, French
Google March 2015 - Present
Winded Sail July 2010 - Present
American Express November 2013 - March 2015
American Express March 2011 - November 2013
AllianceBernstein March 2007 - July 2010
AXA Equitable May 2006 - March 2007
Skills
Time Management, Consultative Selling..., Business Development, Entrepreneurship, Marketing, Analysis, Analytics, CRM, Finance, Financial Analysis, Forecasting, Leadership, Portfolio Management, Strategic Partnerships, Strategy
Education
Elon University 2002 — 2006
Business Administration, Finance and Management
Bernards High School 1998 — 2002
Legacy Wealth and Wellness February 2004 - Present
American Express July 1996 - June 2013
Time DC 1979 - 1981
Skills
SDLC, Business Analysis, Project Management, Vendor Management, Process Improvement, Requirements Gathering, Program Management, Team Building, Project Portfolio..., Credit Cards, Coaching, Change Management, Budgets, Risk Management, PMP, Customer Service, PMO, IT Strategy, MS Project, CRM, Outsourcing, ITIL, Enterprise Architecture, Management, Governance, Process Engineering, Service Delivery, IT Management, Public Speaking, Marketing, Strategy, Business Process..., Analysis, Analytics, Business Intelligence, Business Process, Business Requirements, Business Strategy, Call Centers, Project Delivery, Team Management, Training, Cross-functional Team..., Operations Management, Resource Management, Management Consulting, Leadership Development, Software Documentation
Education
Glendale Community College 2013 — 2015
Bachelor of Arts (BA), Communications and Public Speaking
University of Phoenix 2002 — 2004
Business
Edinboro University of Pennsylvania 1978 — 1979
Business
University of Toledo 1972 — 1973
English
Gannon University 1966 — 1968
English
Blue Cross and Blue Shield of North Carolina August 2014 - Present
Carolina Cleaning Systems July 2011 - August 2015
U.S. Xpress, Inc. June 2013 - March 2014
Kangaroo Express, an operating trade name of The Pantry, Inc. April 2012 - June 2013
american express February 2003 - July 2011
Skills
Call Center, Credit Cards, Customer Experience, Relationship Management, Customer Retention, Financial Services, Vendor Management, Account Management, Analysis, Analytics, Banking, Business Analysis, Change Management, Call Centers, CRM, Business Process..., Coaching, Credit, Customer Satisfaction, Customer Service, Forecasting, Leadership, Management, Operations Management, Outsourcing, Process Improvement, Project Delivery, SDLC, Training, Team Management, Team Leadership, Team Building, Sales
Education
Future truckers of America 2013 — 2013
Cdl, Truck and Bus Driver/Commercial Vehicle Operator and Instructor
ECPI University 2002 — 2003
Associate's degree, Computer Systems Networking and Telecommunications
ChefMod, LLC April 2015 - Present
Christ Hospital October 2009 - March 2015
Sterling Infosystems July 2007 - December 2008
Sterling Testing Systems 2003 - 2008
American Express Business Travel 1999 - 2003
American Express May 1996 - July 1999
Skills
Account Management, Employee Benefits, RFP, Customer Service, Vendor Management, Leadership, Salesforce.com, Time Management, Process Improvement, Analytics, Networking, SDLC, PowerPoint, Outlook, Contract Negotiation, Employee Relations, Staff Development, Strategic Planning, Human Resources, Management, Recruiting, Training, Organizational..., Project Management, Healthcare, Team Leadership, Team Building, Performance Management, Data Analysis, Onboarding, Software Documentation, CRM, Program Management, Business Development, Customer Satisfaction, Sales, Microsoft Office, Relationship Management, Public Speaking, Team Management
Education
Eastwick College 2009-2010 - Rutgers University 1985-1989 2009 — 2010
Medical/Clinical Assistant
Rutgers, The State University of New Jersey-Newark 1985 — 1989
Bachelor of Arts (BA), Urban Studies with a focus in Sociology
American Express October 2014 - Present
American Express July 2013 - October 2014
American Express November 2011 - July 2013
American Express May 2011 - November 2011
American Express June 2010 - June 2011
Kopelman Enterprises January 2006 - May 2010
Elgin Community College August 2002 - December 2005
Translation Today Network, Inc August 2002 - December 2005
Skills
Software Documentation, Technical Support, Active Directory, Quality Assurance, Management, Hardware, Windows 7, Data Center, Vendor Management, Visio, Servers, System Administration, Disaster Recovery, Troubleshooting, SharePoint, SDLC, Business Analysis, Firewalls, IDS, IPS, Splunk, Oracle SQL Developer, Enterprise Security, PCI Standards, Leadership, Network Monitoring Tools
Education
Saint Leo University 2012 — 2015
MBA - Information Security Management
St. Petersburg College 2009 — 2010
Cisco Network Academy
St. Petersburg College 2008 — 2010
B.A.S., Business Information System
Elgin Community College 2002 — 2006
American Express August 2015 - Present
American Express September 2013 - August 2015
American Express September 2011 - September 2013
Opera Solutions February 2010 - September 2011
Mitchell Madison Group October 2006 - January 2010
Olin Partnership December 2001 - July 2005
Skills
Management Consulting, Strategy, Competitive Analysis, Business Process..., Business Strategy, Analytics, Strategic Planning, Management, Financial Modeling, Business Development, Start-ups, Product Management, Mergers & Acquisitions, Strategic Consulting, Financial Services, Cross-functional Team..., Outsourcing, Change Management, Strategic Partnerships, Business Transformation, Consulting, Leadership
Education
University of Pennsylvania 1997 — 2001
BA, Political Science
Temple University - Fox School of Business and Management 2005 — 2006
MBA, International Business
Ecole Nationale des Ponts et Chaussées 2005 — 2006
MBA, International Business
Wharton School, University of Pennsylvania 2003 — 2004
Certificate, Marketing
Office Team: A Robert Half Company May 2015 - Present
American Cancer Society April 2015 - Present
L.L.Bean September 2014 - February 2015
Miracle-Ear, Inc. 2005 - July 2014
American Express 1987 - 2001
O'Briens Travel World 1985 - 1987
Skills
Project Management, Office Administration, Cross-functional Team..., Customer Service, Fundraising, Process Improvement, Sales Management, Audiology, Strategic Planning, Product Development, Team Building, Management, Business Strategy, Change Management, New Business Development, Microsoft Office, Project Coordination, Medical Devices, Leadership, Marketing, Training, Business Development
Education
Eastern Nazarene College 1991 — 1993
BSBA, Business Administration and Management, General, Magna Cum Laude
American Express February 2011 - February 2012
Bank of America May 1984 - October 2010
Northwest Airlines April 1994 - December 2003
Skills
Retail Banking, Banking, Loans, Credit, Commercial Lending, Commercial Banking, Credit Analysis, Consumer Lending, Small Business Lending, Mortgage Lending, Sales, Branch Banking
Education
Graduate School of Banking-University of WI-Madison 2003 — 2005
Certificate, Banking and Financial Support Services
Eastern Michigan University
Bachelor of Business Administration (BBA), Accounting
Airstron, Inc September 2013 - Present
American Express May 1995 - June 2012
2009-2012American Express May 1995 - June 2012
American Express May 1995 - June 2012
2009-2012American Express May 1995 - June 2012
American Express May 1995 - June 2012
TSC Triumph January 1995 - January 1999
TSC Triumph January 1995 - January 1999
Skills
Credit Cards, Customer Relations, Cards, Business Analysis, Payments, Process Improvement, Incentive Travel, Customer Service, Requirements Analysis, SDLC, Testing, Visio, Management, Financial Services, Leadership
Education
Eckerd College 1978 — 1980
Business and English
Santiago, Chile
Abrakadoodle Art July 2008 - April 2014
Company Shops Market Co-op April 2010 - April 2011
Alamance County Arts Council May 2008 - May 2010
Broach Theatre February 2005 - March 2007
American Express January 2000 - June 2001
Wilson Learning Worldwide January 1998 - January 2000
TSA The Leader's Edge / Wilson Learning Worldwide April 1996 - January 1998
Strategic Enhancement Group / Wilson Learning Worldwide August 1994 - April 1996
Quaker Oats August 1992 - August 1994
Eckerd College August 1991 - May 1992
Skills
Organizational..., Strategic Planning, Strategy, Leadership, Entrepreneurship, Training, Leadership Development, Marketing, Change Management, Business Development, Program Management, Customer Service, Management, Public Relations, Coaching, Event Planning, Business Strategy, Human Resources, Public Speaking, Small Business, Team Building, Organizational..., Teaching, Fundraising, Cross-functional Team..., Event Management, Performance Management, Continuous Improvement, Retention Programs, Consulting
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 1998 — 2000
MBA, Executive program
Eckerd College 1988 — 1992
BA, Business Administration
Richland High School 1984 — 1988
College Preparatory
American Express February 2014 - Present
Paychex October 2011 - January 2014
Citizens Bank January 2009 - April 2011
Skills
Business Development, Business Strategy, Sales Management, Sales, Marketing, Management, Corporate Communications, Marketing Communications, Interpersonal Skills, Team Leadership, Team Management, Public Relations, Customer Relations, Customer Experience, Leadership Development, Business Analysis, Financial Analysis, Payroll Analysis, New Business Development, Business Process..., Social Media Marketing, Account Management, Operations Management, Operational Excellence
Education
Eastern Nazarene College 2003 — 2007
Bachelor of Arts (B.A.), Business/Corporate Communications
American Express September 2013 - Present
American Express May 2013 - September 2013
American Express August 2012 - May 2013
American Express October 2011 - August 2012
Memorial Sloan-Kettering Cancer Center May 2011 - October 2011
Memorial Sloan-Kettering Cancer Center January 2011 - May 2011
Skills
Legal Research
Education
Pace University School of Law 2009 — 2010
Visiting Student
Elon University School of Law 2007 — 2010
JD, Litigation
Elon University 2003 — 2007
BS
American Express September 2013 - Present
Simply Regine Catering. January 2010 - Present
Wells Fargo March 2011 - August 2012
HI-Rez Graphic Design January 2010 - January 2011
Campaigners January 2007 - January 2009
141 Worldwide March 2005 - January 2007
Sanon Brokerage July 1999 - January 2005
Skills
Network Administration, Banking Relationships, Marketing Management, IT Operations, Desktop Administration, Sales Management, Office Management, Database Administration, Online Research, Online Marketing, Network Security, Customer Service, Customer Retention, Customer Engagement, Customer Acquisition, Market Research, Product Marketing, Mortgage Banking, Private Banking, Branch Banking, Internet Banking, IT Solutions, Computer Hardware, Computer Network..., Employee Training, Project Management, Cold Calling, Servers, Troubleshooting, VPN, Microsoft Office, Microsoft Word, Process Improvement, Team Building, Team Leadership, Computer Security, Sales, Security, Vendor Management, Call Centers
Education
ECPI University 2009 — 2011
A.A.S Network Security, Information Technology
American Express December 2013 - Present
American Express April 2013 - December 2013
American Express September 2011 - April 2013
REDW, LLC (Previously Miller Allen & Co.,P.C.) July 2007 - September 2011
General Motors March 2004 - July 2007
Skills
Auditing, GAAP, GAAP Standards, Financial Reporting, Financial Accounting, Financial Analytics, Spreadsheet Automation, CPA, Legal Entity Governance, Transfer Pricing..., Oracle, Essbase, Excel, Team Building, Performance Enhancement, CCH ProSystem fx, Spreadsheets, Financial Analysis, Microsoft Excel, Process Improvement, Accounting, Financial Risk, Internal Controls, Tax, Variance Analysis, Account Reconciliation, Management, Finance
Education
Eastern Michigan University 2004 — 2007
Bachelor in Business Administration, Major in Accounting
American Express March 1986 - December 2011
Beneficial Financial Group June 1984 - March 1986
Skills
Portfolio Management, Analytics, Re-engineering, Strategy Development, Training & Development, Leadership Development, Analysis, Banking, Business Process..., Call Centers, Change Management, Credit Cards, Cross-functional Team..., Customer Satisfaction, Employee Training, Financial Services, Leadership, Management, Payments, Process Improvement, Program Management, Project Management, Risk Management, Strategy
Education
University of Phoenix 2001 — 2003
Masters, International Management
Elon University 1980 — 1984
BS, Business Management
Genomind, LLC 2009 - Present
ValueOptions 2008 - 2009
US Bancorp 2008 - 2008
JPMorgan Chase 2003 - 2008
RightNow Technologies 2002 - 2003
Vividence.com (now Keynote) 2000 - 2001
Sterling Commerce 1998 - 2000
GE Money 1995 - 1998
American Express 1986 - 1995
Skills
Program Management, Leadership, Customer Service, Strategic Planning, Managed Care, Healthcare, Process Improvement, Customer Satisfaction, Mental Health, Account Management, Psychiatry, Operations Management, Cross-functional Team..., Business Analysis, Sales, Team Building, Strategy, Marketing, Data Analysis, Change Management, Management, Sales Operations, Business Strategy, Oncology, New Business Development, Start-ups, Marketing Strategy, Biotechnology, Project Management, Pharmaceutical Industry, Salesforce.com, Product Development, Product Management, Sales Management
Education
Edgewood College 1980 — 1985
BA Spanish
ADP June 2014 - Present
ADP August 2012 - June 2014
ADP July 2010 - August 2012
ADP February 2005 - July 2010
ADP January 2004 - February 2005
ADP July 2002 - January 2004
American Express December 1997 - May 2002
Frank Crystal & Company May 1996 - December 1997
Skills
Team Leadership, Project Management, Critical Thinking, Analysis, Quality Assurance, Problem Solving, Testing, Test Planning, Internal Communications, ADP Payroll, Management, Leadership, Marketing, Program Management, Strategy, Time Management, Budgets, CRM
Education
Fairleigh Dickinson University 2009 — 2012
MBA, Entrepreneurial Studies
Elizabethtown College 1992 — 1996
BS, Business Administration
PeopleTek Coaching August 2002 - Present
Mianja Solutions 2002 - Present
American Express October 1975 - May 2002
Amercian Express 1975 - 2002
Skills
Re-engineering, Leadership Development, Change Management, Executive Coaching, Team Building, Organizational..., Leadership, Project Management, Business Process..., Talent Management, Six Sigma, Executive Development, Management Consulting, Coaching, Business Transformation, Cross-functional Team..., Strategy, Personal Development, Vendor Management, Employee Engagement
Education
Eastern Michigan University 1971 — 1975
BS, Criminal Justice and Sociology
Eastern Michigan University and Grosse Pointe North High School 1971 — 1975
Bachelor Of Science, Criminal Justice and Sociology
American Express February 2015 - Present
American Express September 2005 - February 2015
Thomson Compumark July 1999 - August 2005
M. Shanken Publications, Inc. July 1995 - July 1999
Skills
Negotiation, Strategic Planning, Strategy, B2B, Leadership, Management, Sales, Marketing, Selling, CRM, Self-driven, Business Strategy, Self Driven, Account Management, Advertising, Customer Satisfaction, Program Management, Marketing Strategy, Strategic Partnerships
Education
Northeastern University 2013 — 2015
Masters Business Administraton
Elmira College 1991 — 1995
Bachelors
Elmira College 1991 — 1995
Bachelors
General Brown
Accenture August 1987 - Present
Andersen Consulting 1987 - Present
ACCENTURE (FirstData) 2008 - 2009
Accenture September 1998 - January 2002
American Express 1996 - 1997
Skills
IT Strategy, Program Management, Outsourcing, Project Management, Integration, Business Analysis, Governance, Project Planning, Requirements Gathering, Solution Architecture, Telecommunications, Business Process, Business Process..., Business Strategy, Business Transformation, CRM, Consulting, Leadership, Management, Management Consulting, PMO, PMP, Project Portfolio..., Quality Assurance, Requirements Analysis, SAP, SDLC, Software Project..., Team Leadership
Education
The Hebrew University 1983 — 1987
Eckerd College 1976 — 1976
ESL
ConferencePlus November 2004 - July 2009
ConferencePlus March 2002 - November 2004
ConferencePlus October 2001 - March 2002
American Express January 2000 - August 2001
American Express 1998 - 2000
American Express 1994 - 1998
IVI Travel 1992 - 1993
Signature Travel 1990 - 1992
Skills
Enterprise Software, Organizational..., Cisco Technologies, Conflict Resolution, E-commerce, Microsoft Office, Digital Marketing, Marketing Communications, Staff Development, Budgets, Account Management, Sales Operations, Business Development, CRM, Salesforce.com
Education
Elmhurst College
Illinois State University
University of Phoenix
First Advantage September 2010 - Present
Best Metal Products September 2009 - May 2010
GE AVIATION (formerly, Smiths Aerospace) May 2007 - January 2009
Smiths Aerospace March 2006 - May 2007
HELMS CAULKING March 2002 - April 2005
American Express 1985 - 2001
American Express January 1998 - January 2000
Sterling Bank and Trust October 1995 - March 1998
Skills
Human Resources, Project Planning, Employee Relations, HRIS, Payroll, Recruiting, Outlook, Software Documentation, Customer Service, Spreadsheets, PeopleSoft
Education
ITT Technical Institute 2011 — 2014
Project Management, Project Managment and Administration
ITT Technical Institute 2009 — 2011
Associates Degree in Computer Networing Systems, Information Management Systems; process
New Horizons Computer Center 2005 — 2006
Medical Administrative Assistant
Scottsdale Community College 1983 — 1985
Fine Arts
Eastern Michigan University 1976 — 1977
Liberal Arts
Magna Seating January 2014 - Present
Magna International February 2005 - December 2013
TRW Automotive February 1995 - February 2005
Thunderline Corporation - Plastics, Rubber, and Silicone Manufacturing Company November 1991 - February 1995
American Express October 1990 - November 1991
Skills
APQP, Program Management, PPAP, Supplier, TS16949, Contract Negotiation, Lean Manufacturing, Operations Management, Value Stream Mapping, Process Improvement, Continuous Improvement, Automotive, Supply Chain Management, Management, Six Sigma, Supplier Development, Forecasting, Engineering, Poka Yoke, MRP, Manufacturing, Supplier Quality, Kaizen, Materials Management, Injection Molding, Quality Control, DFMEA, Vehicles, Project Management, ISO, Industrial Engineering, Quality System, Team Building, Toyota Production System, SPC, Quality Management, Materials, Business Process..., Change Management, Executive Management, PFMEA, Engineering Management, Green Belt, DMAIC, Leadership, Cross-functional Team..., Automotive Engineering, Supply Chain, Global Sourcing, SAP
Education
Eastern Michigan University 1993 — 1998
MBA, International Finance
Eastern Michigan University 1983 — 1989
BBA, Finance and Accounting
American Express November 1999 - February 2013
American Express April 1987 - February 2013
American Express Establishment Services October 1997 - October 1999
Skills
Strategic Planning, Hiring, Business Management..., Thought Leadership, Driving Results, Business Coaching, Strategic Thinking, Positive Team Player, New Business Development, Change Management, Leading..., Sales Management, Direct Sales, Consultative Sales..., Collaboration, Strategic Partnerships, Leadership, Selling, Management, Sales, Cross-functional Team..., Credit Cards, Sales Presentations, Sales Process, Merchant Services, Electronic Payments, Customer Acquisition, Payments, Relationship Management, Payment Card Processing, Mobile Payments, Debit Cards, Acquiring, E-payments, Payment Systems, Cards, Loyalty Marketing, Loyalty Programs, Financial Services, E-commerce, Payment Industry, Transaction Processing, Analytics, Customer Retention, Business Relationship..., P&L Management, Segmentation, Lead Generation, CRM
Education
Eastern Washington University
Bachelor's degree, Business Administration and Economics
American Express 1990 - Present
Skills
Project Management, Six Sigma, Strategic Planning, Strategy, Customer Service, Management, Credit Cards, Analysis, Team Leadership, Process Improvement, Microsoft SQL Server, PMO, Re-engineering, Payments, Leadership, Business Process..., Financial Services, CRM, Change Management, Call Centers, Software Development, Banking, Vendor Management, Customer Experience, Risk Management, Relationship Management, Business Analysis, Business Requirements, Business Development, Outsourcing, SDLC, Project Portfolio..., Visio, Analytics, Business Process, Requirements Gathering, IT Strategy, Cross-functional Team..., Program Management, Business Transformation, Business Intelligence, Requirements Analysis, Team Management, Data Analysis, PMP, Integration, Quality Assurance, Product Management, Process Engineering, Software Project...
Education
Elon University 1979 — 1983
BA, Accounting, Business Administration and Computer Science
American Express January 2014 - Present
aamc global group June 2010 - Present
gorohouse December 2005 - Present
Diamondson Marine works January 2000 - Present
Xerox Corporation June 2008 - June 2010
Skills
Marketing Strategy, Project Management, Business Development, New Business Development, Business Strategy, Microsoft Excel, Management, Strategic Planning, Team Leadership
Education
Edinboro University of Pennsylvania 2003 — 2007
B.S, comprehensive international business
Komenda Training College 1997 — 2000
science, teaching
American Express August 2011 - Present
Weber Shandwick February 2009 - August 2011
Padilla Speer Beardsley May 2007 - February 2009
Lippe Taylor May 2006 - August 2006
Leading Edge Video May 2005 - August 2005
Webster Design Group May 2003 - August 2004
Skills
Market Research, B2B, Philanthropy, Hospitality, Information Technology, Personal Finance, Insurance, Renewable Energy, Media Relations, Global Media Relations, Strategic Communications, Crisis Communications, Public Relations, Corporate Communications, Publicity
Education
City University of New York 2012 — 2014
M.S. Business Management & Leadership
Elon University
B.A., Corporate/Broadcast Communications
Elon University - Martha and Spencer Love School of Business
B.A. Communications, Business Minor
American Express November 2009 - Present
Chrysler Financial June 2007 - November 2009
DaimlerChrysler Financial Services 2001 - 2007
Pentastar Aviation June 1988 - June 2001
Skills
Contract Negotiation, Purchasing, Vendor Relations, Vendor Management, Negotiation, Contract Negotiations, Problem Solving, Sourcing, Strategic Sourcing, Strategic Planning, Customer Relations, Pricing, Account Management, Budgets, Program Management, Procurement, Forecasting, Management, Process Improvement, Customer Service, Project Planning, Outsourcing, Operations Management, Competitive Analysis, Team Building, Business Process...
Education
Eastern Michigan University 1983 — 1987
Bachelors, Marketing
Scullers Jazz Club August 2012 - Present
Cyclone Interactive Multi Media Group November 2010 - June 2011
American Express January 1997 - October 2007
American Express January 1997 - September 2007
American Express Travel Related Services Company, Inc January 1997 - January 2007
Moodys Investor Services 1993 - 1997
Skills
Telecommunications, Social Media, Project Management, Marketing, Team Leadership, Office Administration, Account Management, Training, Program Management, Software Documentation
Education
Eastern Nazarene College 1998 — 2001
Bachelor of Arts (BA), Business Administration
Eastern Nazarene College 1998 — 2001
Bachelor of Arts (BA), Business Administration
West USA Realty July 2015 - Present
American Express January 2014 - October 2014
American Express September 2010 - January 2014
Skills
Credit Cards, Relationship Management, Banking, Credit, Portfolio Management, Financial Services, Business Analysis, Risk Management, Retail Banking, Financial Analysis, Merchant Services, Credit Risk, Payments, Loans, Customer Experience, Strategic Financial..., Financial Modeling, Credit Analysis, Cross Selling, Financial Risk, Account Management, CRM, Cold Calling, Customer Retention, Management, Program Management, Sales, Salesforce.com, Customer Acquisition
Education
Northern Illinois University 1991 — 1993
Bachelor of Arts (B.A.), Corporate Communications
Eastern Virginia Medical School 2006 — 2008
Masters Certificate, Surgical First Assisting
Silver Mountain Group October 2013 - Present
Silver Mountain Market 2001 - Present
American Express June 1994 - April 2015
American Express Financial Advisors 1998 - 2006
American Express June 1994 - March 1996
WorldTEK Event and Travel Management September 1991 - June 1994
Skills
Banking, Business Analysis, Team Management, Credit Cards, Financial Services, Call Centers, Relationship Management, Risk Management, Team Leadership, Credit, Portfolio Management, Vendor Management, Credit Risk, Financial Risk, Retail Banking, Leadership, Management, Payments, Process Improvement, Finance, Change Management, Analysis, Loans, Performance Management, Interviews, Executive Management, Business Development, CRM, Communication, Financial Analysis, Insurance, Credit Analysis, Business Strategy, Stakeholder Management, Microsoft Office, Strategic Planning, Customer Service, Financial Planning, MIS, Negotiation, Business Planning, Teamwork, Customer Retention, Project Planning, Program Management, Financial Modeling, Outsourcing, Time Management, Event Management, Investment Banking
Education
Elizabethtown College
Sociology
Broward County Department of Health March 2011 - Present
Florida International University January 2010 - March 2011
Society of Physician Assistants in Pediatrics October 2010 - January 2011
American Express January 2009 - June 2010
American Express October 2006 - June 2010
Starbucks Coffee Company June 2005 - September 2007
AXA Equitable August 2005 - May 2006
Private Medical Doctor February 1990 - March 1994
Skills
Marketing, Management, Customer Service, Fundraising, Training, Spanish, Nonprofits, Microsoft Office, Leadership, Process Improvement, Strategic Planning, Healthcare, Cpr Certified, Non-profits, Public Speaking, Teamwork, Project Planning, Leadership Development, Event Planning, Time Management
Education
Broward College 2010 — 2013
Health Care, Nursing program
Florida International University 2008 — 2010
Pre-Health, Pre-Health requirements
Edgewood College 1995 — 1997
MBA, Business administration-international marketing
U.E. Instituto Escuela 1987 — 1992
High School, Science
Universidad Metropolitana (VE) 1987 — 1992
Business, Business Administration
American Express June 2014 - July 2015
BANAMEX, CITIGROUP and CITIBANK NA June 1997 - June 2014
Skills
Management, Risk Management, Financial Analysis, Banking, Credit Risk, Strategic Planning, Corporate Finance, Project Management, Investment Banking, Portfolio Management, Financial Risk, Finance, Financial Services, Capital Markets
Education
El Colegio de México
Master in Economics, Economics
Body BOOM!™ March 2014 - Present
Miami Hang Gliding Corporation July 2011 - Present
Socrates Zayas October 2010 - Present
THE SOLOMON DAVIDSON CORPORATION October 2009 - July 2011
TIBCO Software INC December 2000 - August 2009
ZetaWorks/Perficient December 2003 - May 2004
Miami Dade College 1996 - 2004
american express 1999 - 2001
american express 1999 - 2001
Skills
SOA, EAI, Project Management, Income Statement, Integration, Oracle, SDLC, Architecture, Enterprise Architecture, Business Intelligence, Agile Methodologies, Software Development, Business Process..., Web Services, Business Process Design, Business Process, SOAP, IT Management, Enterprise Software, Management, ITIL, Websphere, Data Warehousing, Consulting, Databases, Requirements Analysis, Business Analysis, PMP, Pre-sales, Software Engineering, CRM, JavaScript, Telecommunications, Leadership, SQL, Distributed Systems, XML, UML, Architectures, Java, Big Data, Middleware, Master Data Management, Solution Architecture, ERP, ESB, Professional Services, Requirements Gathering, Software Project..., Agile Project Management
Education
Eckerd College 1992 — 2006
BSC
American Intercontinental University 1999 — 2000
MIT
Miami Dade College 1992 — 1994
Associate's degree
Miami dade Community College 1992 — 1994
Associate of Science (A.S.)
University of Miami - School of Business 1990 — 1992
MBA
University of Florida, Jacksonville Healthcare inc. March 2008 - Present
Talent Tree February 2000 - January 2002
Randstad-New York Branch June 1998 - October 1999
Olsten Staffing Services September 1996 - June 1998
American Express February 1981 - February 1996
Skills
Outlook, Recruiting, Microsoft Excel, Research, Negotiation, English, Windows, Talent Management, Human Resources, Deferred Compensation, Personnel Management, Performance Management, Benefits Administration, Applicant Tracking..., Training, Talent Acquisition, Management, Onboarding, Leadership, Employee Benefits, Employee Engagement, Employee Relations
Education
Edward Waters College 2015 — 2017
Bachelor’s Degree, Organizational Management
New York University 1994 — 1995
Graduate Diploma program, Human Resources Management
American Express February 2006 - Present
American Express February 2006 - Present
American Express May 2000 - February 2006
United States Marine Corps March 1996 - January 2000
Skills
Process Improvement, System Administration, Team Leadership, Analysis, Leadership, Troubleshooting, Change Management, Team Building, Customer Service, Strategic Planning, Technical Support, Program Management, Microsoft Office, Public Speaking, Microsoft Excel, Project Planning, Nonprofits, Teaching
Education
Reformed Theological Seminary 2007 — 2012
Master of Divinity (M.Div.), Theology/Theological Studies
High Point University 2003 — 2007
Bachelor of Arts (B.A.), History
ECPI College of Technology 2001 — 2002
Certificate, Information Technology
CollinsWoerman June 2014 - Present
SMACNA-Western Washington, Inc. July 1997 - June 2014
Blue Water Systems May 1995 - June 1997
American Express 1981 - 1988
Skills
Budgets, Strategic Planning, Contract Negotiation, Team Building, Event Planning, Leadership, Customer Service, Negotiation, Policy, Construction, Microsoft Office, Project Management, Sales, Process Scheduler, Employee Relations, Program Management, Facilities Management, Leadership Development, Supervisory Skills, Process Improvement, Expense Management, Social Media, Non-profits, Microsoft Word, Operating Budgets, Marketing, Microsoft Excel, Outlook, Public Speaking, Sales Management, Contract Management, Management, Coaching, Operations Management, Public Relations, Training, Nonprofits, Organizational..., Proposal Writing, Team Leadership, Project Planning, Teamwork, Adobe, PowerPoint
Education
Edmonds Community College 1995 — 1996
Office Technology Administration
Nova High School 1976 — 1980
Diploma
iContact December 2014 - Present
iContact June 2012 - Present
Time Warner Cable September 2011 - June 2012
Time Warner Cable January 2011 - September 2011
Diebold August 2007 - April 2010
American Express March 2006 - August 2007
ECPI University February 2006 - August 2006
United States Marine Corps January 2001 - January 2005
Skills
Troubleshooting, Customer Satisfaction, Team Leadership, Training, Microsoft Office, Mac OS, Problem Solving, Computer Repair, Customer Support, Email Marketing Software, Salesforce.com, Customer Retention, Account Management, Email Marketing, Debt Settlement, SaaS, Sales, Customer Service, Social Media Marketing, E-commerce, Cold Calling, B2B, Segmentation, Strategy, Strategic Partnerships, Customer Acquisition, XP, Start-ups, Windows XP, Marketing, CRM, Technical Support
Education
ECPI University 2006 — 2007
Associate of Science (AS), Computer Engineering
American Express June 2015 - Present
Time Inc. November 2013 - June 2015
American Express June 2013 - August 2013
Point Blank Group January 2013 - May 2013
University Frames, Inc. January 2013 - May 2013
Elon University - Moseley Student Center December 2010 - May 2013
DoSomething.org June 2012 - August 2012
Skills
AP style, Adobe Creative Suite, Hootsuite, Facebook, Twitter, Microsoft Office, Final Cut Pro, Pinterest, YouTube, Creative...
Education
Elon University 2009 — 2013
Communications, Entrepreneurship/Entrepreneurial Studies
Darien High School 2005 — 2009
Universitat Pompeu Fabra
Study Abroad - Fall 2011
InterCall November 2011 - Present
Stream57 April 2009 - January 2012
American Express 2004 - 2009
American Express January 1999 - January 2004
Skills
Webcasting, Virtual Events
Education
Eastman School of Music 1994 — 1999
Bachelor of Music, Voice Performance and Music Education
University of Rochester 1994 — 1999
Bachelor of Music, Voice Performance and Music Education
Clayton County Schools August 2010 - Present
Rock Chapel Park 2000 - 2010
American Express 2000 - 2005
Education
Mercer University 2014 — 2015
Education Leadership Certification, Education
Eastern University 2011 — 2012
Masters, Education, 3.88
Tuskegee University 1986 — 1991
B.S., Electrical Engineering
Central High School 1980 — 1984
Scullers Jazz Club August 2012 - Present
Cyclone Interactive Multi Media Group November 2010 - June 2011
KRML Radio May 2010 - April 2011
American Express January 1997 - October 2007
Skills
Project Coordinating, Jazz History Research, Telecommunications, Project Management, Music, Entertainment, Music Production, Event Management, Sound, Publicity, Social Media, Call Center, Social Networking, Fundraising, Workshop Facilitation, Team Leadership, Program Management, Marketing, Budgets, Management, Business Analysis, Coordination, Recording, Jazz, Event Planning, Editing, Nonprofits, Research, Public Relations, Composition, Multimedia, Performing Arts, Software Documentation, Corporate Events, Leadership, Networking, Music Industry, Project Coordination, Voice Over, Concerts, New Media, Festivals, Video, Broadcast, Singing, Improvisation, Public Speaking, Social Media Marketing, Television, Musical Theatre
Education
Eastern Nazarene College 1998 — 2000
Bachelor of Science, Business Administration
New Jersey City University
American Express January 2015 - Present
IAC December 2013 - January 2015
IAC June 2013 - December 2013
Randstad Staffing February 2013 - May 2013
T. Rowe Price June 2012 - August 2012
Skills
Human Resources, Recruiting, Public Speaking, PowerPoint, Leadership, Microsoft Excel, Time Management, Event Planning, Social Media, Fundraising, iMovie, Microsoft Office, Visio, ADP Payroll, Organization, Building Relationships, Psychology, Compliance and Risk..., Working within deadlines, Organizational..., Leadership Development, MBTI, Training, Employee Relations
Education
Elon University 2009 — 2013
Bachelor of Arts (B.A.), Psychology; Minors: Leadership Studies and Spanish
Mcdonogh School 2004 — 2009
High School Diploma
Modern Used Furniture 2010 - Present
Microsoft Corporation March 2010 - May 2011
Loud Technologies January 2009 - March 2010
Receivables Performance Managment August 2005 - September 2009
AT&T Mobility August 2004 - July 2005
Chasquitour Travel & Courier September 2000 - July 2004
American Express April 1998 - September 2000
Skills
Cross-functional Team..., Marketing, Product Development, E-commerce, Management, Marketing Strategy, Strategic Planning, Online Advertising, Training, Business Strategy, Business Planning, Accounts Receivable, Business Development, Microsoft Word, Leadership, Account Management, Start-ups, Product Management, Sales
Education
Edmonds Community College 2006 — 2007
Medical Office Administration
Nova Southeastern University 1999 — 2001
Business Administration
American Express April 2013 - Present
PricewaterhouseCoopers September 2010 - April 2013
Thomson Reuters June 2009 - August 2009
Rymer & Associates, PA June 2008 - August 2008
Maryland Bank & Trust June 2007 - August 2007
Skills
Auditing, Accounting, Financial Reporting, US GAAP
Education
Elon University 2006 — 2010
Accounting
Elon University - Martha and Spencer Love School of Business 2006 — 2010
Bachelor of Science, Accounting
American Express March 2015 - Present
Century Interactive July 2014 - February 2015
Fleetmatics April 2014 - July 2014
TOSHIBA AMERICA BUSINESS SOLUTIONS May 2013 - March 2014
Eagle's Flight June 2012 - May 2013
Stearns Ford May 2011 - May 2012
Action Greensboro/Center City Park May 2011 - August 2011
Elon University The Pendulum August 2009 - May 2011
Borders November 2007 - December 2010
Bodell Bove Grace and Van Horn May 2006 - August 2010
Skills
QuickBooks, SPSS, Windows 7, Microsoft Dynamics, Microsoft Office, Mac OS X, New Business Development, Account Management
Education
Elon University 2008 — 2012
B.S.B.A Marketing - Sales Concentration, Accounting, Political Science
Salesianum School 2004 — 2008
Majestic Home Loan February 2015 - Present
Kondaur Capital Corporation August 2014 - February 2015
Cashcall.com March 2010 - July 2014
Ditech.com September 2006 - February 2010
American Express November 2008 - May 2009
JSB LLC January 2006 - May 2009
Bank of America June 2001 - April 2006
DOC Eye Care January 1999 - January 2002
Marriot Hotel Services January 1996 - January 1999
Skills
Sales, USDA, Mortgage Banking, Refinance, Call Center, Customer Service, FHA, New Business Development, Credit, Finance, Mortgage Lending, Underwriting, Investment Properties, Program Management, Loans, Microsoft Office, Marketing, VA loans, Loan Origination, FHA financing, Residential Mortgages, Sales Management, Loss Mitigation, Management, Insurance, Home Equity Loans, Reverse Mortgages, Banking, Call Centers, Loan Servicing, Mortgage Underwriting, VA Loans, FHA Financing
Education
Community College 1989 — 1996
Eastern Michigan University 1992 — 1993
Schoolcraft College 1990 — 1993
Livonia Franklin High School 1985 — 1989
High School Diploma
American Express May 2015 - Present
American Express January 2006 - Present
PurchasingPower, LLC January 2004 - April 2005
NASCO July 2001 - November 2003
Firstdoor.com May 2000 - April 2001
BellSouth October 1998 - May 2000
Airborne Express April 1989 - October 1998
Automatic Data Processing March 1988 - April 1989
Atlantic American Corporation October 1986 - March 1988
Kmart Corporation May 1985 - October 1986
Skills
B2B, Marketing Communications, Product Marketing, Strategic Planning, CRM, New Business Development, Strategy, Email Marketing, Direct Marketing, Vendor Management, Process Improvement, Cross-functional Team..., Change Management, Project Management, Business Development, Sales, Management, Marketing, Product Management, Leadership
Education
Georgia State University 1997 — 1998
MBA, Management
Eastern Michigan University 1980 — 1985
BBA, Finance
Oxford University Press July 2015 - Present
McGraw Hill Financial December 2014 - May 2015
Construction - a former division of McGraw Hill Financial March 2014 - December 2014
Platts - a division of McGraw Hill Financial November 2012 - March 2014
Standard & Poor's - a division of McGraw Hill Financial May 2011 - November 2012
Hudson/Barrow March 2009 - March 2011
BT November 2006 - February 2009
American Express May 2001 - November 2006
Double Click 1999 - 2000
Colgate Palmolive 1993 - 1999
Skills
Talent Management, Human Resources, Strategy, Change Management, Leadership, Talent Acquisition, Management, Organizational Design, Succession Planning, Employee Engagement, Executive Management, Performance Management, Leadership Development, Organizational..., Entrepreneurship, Recruiting, Acquisitions, Divestitures, Employee Relations, Workforce Planning, Workforce Management, Human Resource...
Education
Eastern Nazarene College
Bachelor of Science (B.S.)
Springfield College
M.S.
American Express Business Travel August 2009 - Present
American Express January 2004 - August 2009
Rosenbluth International 1996 - 2004
Primestar 1994 - 1996
Thomas Jefferson University 1991 - 1994
Skills
Travel Management, Online Travel, Travel Technology, Strategic Partnerships, Business Travel, Vendor Management, Business Intelligence, Cross-functional Team..., Change Management, Business Strategy, Amadeus, Marketing, E-commerce, Account Management, Salesforce.com, Thought Leadership, Re-engineering, Management, International Sales, Relationship Management, Sabre, Product Management, Team Management, Program Management, Operations Management, IT Strategy, Pricing Strategy, Revenue Analysis, Credit Cards, Business Process..., Competitive Analysis, Call Centers, Business Analysis, Key Account Management, Tourism, New Business Development, Incentives, CRM, Business Development, RFP, Customer Experience, B2B, Sales Management, Expense Management, Airlines, Contract Negotiation, Customer Satisfaction, Ticketing, Pricing, Leisure Travel
Education
Eastern University 1998 — 2001
American Express September 2012 - Present
Red Lion Hotels April 2011 - September 2012
Red Lion Hotels Corporation July 2000 - April 2011
TicketsWest, A Division of Red Lion Hotels Corporation July 2000 - April 2011
Softbrands (formerly Hotel Information Systems) February 1997 - December 1998
Skills
Public Speaking, Call Center, Project Implementation, Training & Development, Leadership Development, Seminar Speaker, Team Leadership, Operations Management, Process Improvement, Relationship Development, Servant Leadership, English grammar, Proofreading, Mentoring, Hospitality, Hotels, Teamwork, Team Building, Coaching, Employee Engagement, Customer Relations, Budgeting, Customer Service, Hiring, Event Planning, Change Management, Organizational..., Event Management, Interviewing, Time Management, Philanthropy, Donations, Social Networking, Professional Networking, Social Media, Budgets, Training, Hospitality Industry, Call Centers, Employee Training, Revenue Analysis, Hotel Management, Program Management, Project Management, Management, Leadership, Hospitality Management, Customer Satisfaction, Recruiting, Business Strategy
Education
Gonzaga University 2015 — 2018
Doctor of Philosophy (Ph.D.)
Gonzaga University 2007 — 2009
Masters
Eastern Washington University 1992 — 1996
BA
Audible, Inc. December 2014 - Present
ActiveHealth Management June 2014 - December 2014
Wolters Kluwer August 2011 - June 2014
American Express - Business Travel October 2010 - July 2011
American Express June 2007 - October 2010
American Express April 2006 - June 2007
Liquidafrica.com January 2003 - February 2006
Skills
Corporate Finance, Mergers, Forecasting, Salesforce.com, Partnerships, Sales Operations, Pricing, Pricing Optimization, Pricing Strategy, Strategy, Business Development, Start-ups, Business Analysis, Management, B2B
Education
HEC Paris 2000 — 2001
Mastere Specialise, Strategic Management
Ecole nationale supérieure des Mines de Saint-Etienne 1997 — 2000
Master's degree, Project Management
Karantes September 2007 - Present
TS16 January 2000 - Present
Mark IV Automotive January 2000 - January 2007
Valeo Climate Control January 1998 - January 2000
MascoTech Forming Technologies January 1996 - January 1998
Valeo Engine Cooling January 1996 - January 1998
American Express January 1988 - January 1992
Education
Eastern Michigan University
International Business
American Express February 2014 - Present
American Express 2012 - 2014
American Express 2011 - 2012
American Express February 2008 - 2011
St. Pete Times July 2006 - January 2008
Skills
Visio, Business Analysis, SDLC, Risk Management, Full SDLC, Process Improvement, Predictive Modeling, Credit Cards, Negotiation, Agile Methodologies, Process Engineering, SQL, Data Modeling, Vendor Management, ETL, Change Management, Access, Analysis, Requirements Analysis, Strategy, Requirements Gathering, Program Management, Analytics, Financial Services, Project Management, Integration, Resource Management, Business Process...
Education
Eckerd College
Central Portfolio Control June 2008 - Present
American Express January 2008 - June 2008
American Express 2008 - 2008
MRS Associates November 2005 - December 2007
m.r.s associates 2005 - 2007
Education
El Camino College 1998 — 2001
American Express March 2008 - Present
Midcountry Bank June 2005 - March 2008
Anchor Bank 1997 - 2005
Education
Edgewood College 2003 — 2005
Master, Finance
United States Military Academy at West Point 1987 — 1991
BS, Public Affairs
Fiserv September 2015 - Present
Fiserv April 2011 - Present
GSM Association May 2009 - April 2011
Recall May 2008 - May 2009
American Express May 2006 - May 2008
Skills
Budgets, Sales, Accounting, Finance, Forecasting, Business Planning, Analysis, Strategy, Mergers & Acquisitions, Time Management
Education
Syracuse University - Martin J. Whitman School of Management 2004 — 2006
MBA, Finance, Supply Chain Management
Elmira College 2000 — 2004
BS, Management & Marketing
Cavalier Telephone November 2014 - Present
American Express November 2013 - Present
Talk America March 2003 - Present
Paetec March 2003 - Present
Windstream Communications March 2003 - Present
Windstream Communications March 2003 - Present
LDMI, A Talk America Company 2003 - Present
Intermedia Communications 1998 - 2003
Quarterdeck 1994 - 1998
US Navy February 1985 - April 1988
Skills
Telecommunications, Troubleshooting, VoIP, Call Centers, Telephony, MPLS, IP, Management, Managed Services, Networking
Education
Eckerd College 1987 — 1994
University of South Florida 1991 — 1993
BA, MIS
St. Petersburg College 1988 — 1990
AA, General Studies
American Express October 2013 - Present
American Express January 2013 - September 2013
American Express May 2012 - January 2013
DTCC August 2010 - May 2012
DTCC July 2009 - August 2010
Tube and Solid Tire June 2004 - January 2008
Education
Thunderbird School of Global Management 2008 — 2009
Global MBA, Global Marketing
Eckerd College 2001 — 2004
Bachelor of Arts, Economics
American Express 2011 - 2013
American Express 2008 - 2011
Intercollegiate Studies Institute 2000 - 2008
Public/Private Ventures 1995 - 2000
Deloitte & Touche 1993 - 1995
Skills
Servers, Program Management, Microsoft Office, Team Leadership, Computer Hardware, Customer Service, Business Analysis, SQL, Vendor Management, Strategic Planning, Project Management, Research
Education
Eastern University 2004 — 2006
Bachelor of Arts (B.A.), Management Information Systems
Self April 2015 - Present
American Express January 2010 - April 2015
American Express January 2008 - January 2010
American Express Bank 2004 - 2007
Skills
Vendor Management, Financial Services, Strategic Partnerships, IT Strategy, Strategy, Risk Management, Project Portfolio..., Management, Mergers & Acquisitions, Business Analysis, Analytics, Business Development, Business Strategy, Business Transformation, Outsourcing, Start-ups, Product Management, Credit Cards, Business Process..., CRM, Portfolio Management, Executive Management, Management Consulting, Program Management, Consulting, Cross-functional Team..., Business Intelligence, SDLC, Change Management
Education
INSEAD 1985 — 1986
MBA
1978 — 1983
Dipl. Ing., Electrical engineering
American Express VP Global Client GroupAmerican ExpressJanuary 2005 - Present
American Express January 2002 - February 2004
Education
Elmhurst College
University of Illinois at Chicago
Union Bank & Trust October 2014 - Present
SunTrust Mortgage August 2014 - October 2014
SunTrust Mortgage August 2013 - August 2014
SunTrust Bank April 2002 - August 2013
Grant Thornton March 2000 - December 2002
American Express April 1999 - October 2000
Skills
Project Management, Training Delivery, Operational Risk..., Business Process..., Wealth Management, Banking, AML, Training, Business Process
Education
Virginia Commonwealth University - School of Business 2005 — 2008
Master of Business Administration (M.B.A.)
James Madison University - College of Business 1994 — 1997
Bachelor of Business Administration (B.B.A.)
Elon University 1993 — 1994
Optimal Inc. 2013 - Present
ITT Technical Institute 2009 - 2013
Kaplan Test Prep and Admissions 2008 - 2009
Apollo Corporation 2005 - 2008
University of Phoenix 2003 - 2005
American Express 1995 - 2003
Skills
Turnaround Specialist, Streamline Operational..., Solution Development, Conflict Management, Broad-Based Personnel..., Recruitment Systems, Compensation/Succession..., Disciplinary Action, Training & Development, Policy Standardization, Build, Train, & Empower..., Persuasive &..., HR Policy, Standards, &..., Financial Management, Accounting-AR/AP, Strategic Consulting, Communications..., Administrative..., Workforce Implementation, Recruiting, Human Resources, Process Improvement, Employee Training, Customer Service, Management, Student Financial Aid, Managerial Finance, Administrative Work, Employee Relations, Higher Education..., Team Building, Financial Aid..., Interviews, Training, Leadership, Resume Writing, PowerPoint, Performance Management, Higher Education, Networking, Microsoft Excel, Employee Benefits, Team Leadership, Technical Recruiting, HR Policies, Talent Acquisition, Onboarding, Administration
Education
Eastern Michigan University
SHRM-CP ( PHR) - Studying for Certification
University Of Phoenix Southfield Mi
M.B.A., Concentration in Human Resources Management, HRM
University Of Phoenix Southfield Mi
Bachelor of Business Information Systems
American Express Senior Account ManagerThomson CompuMarkJuly 1999 - September 2005
M. Shanken Communications July 1995 - June 1999
Education
Elmira College 1991 — 1995
BS, Business Adminstration, Management
Elmira College 1991 — 1995
BS, Psychology
American Express January 2012 - Present
American Express January 2009 - December 2011
American Express June 2006 - January 2009
American Express March 2003 - June 2006
American Express March 2001 - March 2003
American Express March 1998 - March 2001
Liberty Mutual Insurance Company October 1996 - March 1998
Prudential Insurance 1994 - 1996
Skills
Call Center, Recruiting, Human Resources, Leadership, Customer Service, Vendor Management, Performance Management, Customer Experience, Process Improvement, Talent Acquisition, Employee Engagement, Financial Services, Change Management, Relationship Management, Employee Relations, Credit Cards
Education
Fairleigh Dickinson University-Florham Campus 1992 — 1994
Masters of Arts, Industrial Psychology
Elizabethtown College 1988 — 1992
BS, Psychology, Business
American Express April 2009 - Present
VP Buildings, a Blue Scope Steel Company May 1974 - December 2008
Education
Elon University 1969 — 1974
BA, Business Adminstration
Soulastic Institute / Samaya Inc October 2007 - Present
Telic Systems, Inc October 2000 - Present
Dean Health Plan, Inc. November 2013 - February 2014
CNA Insurance September 2011 - December 2011
Asurion January 2007 - November 2008
Petco February 2008 - August 2008
Time Warner Cable May 2004 - September 2006
American Express 2004 - 2004
Harcourt 2002 - 2003
RCI Consulting S/A 1999 - 2001
Skills
SDLC, ERP, PeopleSoft, Project Management, Business Intelligence, Data Warehousing, Program Management, Leadership, Process Improvement, Testing, SharePoint, Business Process, Business Process..., Enterprise Software, Integration, PMO, Business Analysis, Analysis, Requirements Analysis, Vendor Management, Training, Business Process...
Education
The Chopra Center 2006 — 2007
Elmhurst College 1988 — 1991
Bachelors, Finance
American Express October 2012 - Present
American Express - Serve November 2010 - October 2012
American Express - Serve August 2007 - November 2010
Fidelity Information Services (FIS) August 2006 - July 2007
Fidelity Information Services (FIS) October 2004 - August 2006
Fidelity Information Services (FIS) June 2001 - October 2004
Fidelity Information Services (FIS) July 2000 - June 2001
Fidelity Information Services (FIS) February 1999 - July 2000
Skills
Fraud, Credit Risk, Risk Management, KYC, AML, Credit Card Transaction..., Microsoft Office, P2P, Data Analysis, Monarch Pro, Data Mining, Access, Toad, Oracle SQL, Financial Risk, Visio, Process Improvement
Education
Eckerd College 2003 — 2005
BA, International Business
University of South Florida
MSM, Management
Hewlett-Packard July 2010 - Present
Tek Systems June 2005 - May 2009
American Express 2005 - 2007
Skills
ITIL, Technical Support, IT Service Delivery, Disaster Recovery, Active Directory, Continuous Improvement, Windows 7, Project Management, Help Desk Support, Troubleshooting, Computer Hardware, Windows Server, SharePoint, Microsoft Exchange, Servers, VMware, XP, DNS
Education
ECPI College of Technology 2003 — 2005
Associate of Applied Science, Computer and Information Systems, Cum Laude
Konica Minolta Business Solutions U.S.A., Inc. 2014 - Present
American Express January 2006 - May 2014
IKON Office Solutions 2003 - 2006
Xerox 1989 - 2002
Skills
New Business Development, Business Development, Relationship Management, Strategy, Strategic Partnerships, Coaching, CRM, Sales, Salesforce.com, Competitive Analysis, Account Management, B2B, Vendor Management, Sales Process, Selling, Cold Calling, Solution Selling
Education
Eastern University
BS, Business Adminstration and Management
Blue Cross Blue Shield of SC December 2007 - Present
Idea Integration 2010 - 2010
Not Working July 2009 - November 2009
JPMChase November 2005 - September 2007
JPMorgan Chase July 2005 - August 2007
McLane Company December 2004 - October 2005
American Express December 2003 - December 2004
Pennsylvania Human Resources Department March 2000 - December 2003
Pennsylvania March 2000 - December 2003
Deutsche Financial Services March 1999 - February 2000
Skills
CICS, COBOL, DB2, IBM Mainframe, Insurance, Data Modeling, IDMS, Asset Management, Government, Automotive, Banking, Financial Reporting, Pacbase, JCL, VSAM, Fileaid, IMS DB/DC, Mainframe, DB2/SQL, Easytrieve, TSO, MVS, SDLC, Systems Analysis, Xpediter, Endevor, SPUFI, QMF, Syncsort, Visio, z/OS, IBM Utilities, ISPF, NDM, Websphere, Application Development, EDI, Requirements Analysis, REXX, Unix, Databases, SQL
Education
Eastern University 1994 — 1996
BA, Organizational Management
Monroe College
Associate Degree
Cloud Sherpas April 2015 - Present
American Express December 2014 - April 2015
American Express October 2011 - November 2014
American Express June 2007 - September 2011
American Express February 2005 - June 2007
American Express February 2003 - June 2004
Skills
Salesforce.com..., Salesforce.com, Force.com, SaaS, CRM, Business Analysis, Cloud Computing, Business Process, Analytics, Business Intelligence, Call Center, Process Improvement, SDLC, Sales Process, SharePoint, Customer Experience, Visio, Requirements Analysis, Marketing Automation, Account Management, Call Centers, Vendor Management, Project Management, Business Requirements, Business Process..., Training, Relationship Management, Leadership, Strategy, Integration, Testing, Service Delivery, Requirements Gathering, Software Project..., Management, Enterprise Software, Project Portfolio..., Program Management, PMP, Financial Services, Credit Cards, Business Development, Cross-functional Team...
Education
Eastern Mennonite University 2004 — 2005
Mathematics
Paradise Valley Comm. College 2003 — 2004
Mathematics; Psychology
American Express Business Travel January 2004 - Present
American Express 2003 - Present
Total Travel Management 1983 - 2003
Total Travel Management/GET 1983 - 2003
Braniff Air Freight & Braniff Transport 1978 - 1979
Skills
Travel Management, Customer Relations, Customer Service, Contract Negotiations, Strategic Planning, Customer Satisfaction, Performance Measurement, Business Development, B2B, Team Building, Account Management, Negotiation, Business Travel, Event Management, Contract Negotiation, New Business Development, Sales Management, Process Improvement, Marketing Strategy, Hospitality, Pricing, Budgets, Travel Technology, Salesforce.com, Call Centers, Operations Management, Sabre, Tourism, Hotels, Apollo, Leadership, Cruises, Online Travel, Leisure Travel, Yield Management, Sales, CRM, Management, Training, Strategic Partnerships, Amadeus, Leisure, Ticketing, Revenue Analysis, Competitive Analysis, E-commerce, Meeting Planning, Airlines, Customer Experience, Trade Shows
Education
Henry Ford Community College 1996 — 1997
Eastern Michigan University 1977 — 1979
LifePoint Hospitals September 2013 - Present
Vanderbilt University Medical Center June 2013 - September 2013
SunTrust Banks January 2010 - February 2011
American Express 2003 - 2010
Skills
Credit Cards, AML, Fraud, Payments, Financial Risk, Financial Services, Risk Management, Cards, Payment Card Processing, Electronic Payments, Debit Cards, Banking, Operational Risk..., Credit, Merchant Services, Credit Risk, Relationship Management, E-payments, OFAC, KYC, Business Analysis, Call Centers, Consumer Lending, Customer Service, EHR, EMR, Healthcare Information..., Leadership, Operational Risk, Process Improvement, Project Management, Vendor Management
Education
Trevecca Nazarene University 2012 — 2013
Bachelor of Science (B.S.), Healthcare Information Technology
Guilford Technical Community College 2003 — 2004
N.C. Realtor's License, Real Estate
Elon University 1983 — 1987
Bachelor of Science (B.S.), Finance, General
Freddie Mac July 2014 - Present
Genesis10 December 2012 - May 2014
Thrivent Financial for Lutherans 2012 - 2013
Cognizant Technology Solutions June 2005 - November 2012
Ameriprise Financial Services, Inc. 2009 - 2012
American Express 2005 - 2006
American Cybersystems 2004 - 2005
Skills
Requirements Analysis, SDLC, Java Enterprise Edition, SOA, Solution Architecture, Project Coordination, Global Delivery, Software Project..., Agile Project Management, Agile Methodologies, PMP, Enterprise Architecture, IT Strategy, PMO, Requirements Gathering
Education
Edith Cowan University 2003 — 2004
Masters, Internet Computing
Osmania University 1998 — 2000
Masters, Computer Science
American Express November 2009 - Present
American Express January 2008 - November 2009
American Express November 2004 - May 2007
American Express 1993 - 1997
American Express 1989 - 1993
Education
Elon University 1979 — 1982
BA, Accounting and Business Administration
Majoris Consultancy Services (P) Ltd February 2010 - Present
Guardian Life Insurance November 2008 - January 2010
Chrysler January 2008 - October 2008
Aon April 2007 - December 2007
Charles Schwab February 2006 - March 2007
American Express May 2005 - January 2006
First Health December 2004 - May 2005
CNA Insurance August 2004 - November 2004
GTE June 2001 - July 2004
Skills
Pre-sales, Resource Management, Vendor Management, System Architecture, Software Project..., SDLC
Education
Eastern Washington University
Master of computer Science
Bankers Life Insurance Company October 2014 - Present
Aflac March 2014 - October 2014
American Express October 2010 - April 2014
CCCS October 2007 - August 2010
Flagstar Bank February 2001 - August 2006
Skills
Mortgage Lending, Sales, Life Insurance, Customer Service, Disability Insurance, Health Insurance, Management, Medicare, Real Estate, Retail Sales, Microsoft Office, Team Building, Strategic Negotiations, Conflict Resolution, Insurance, Loans, FHA, Loan Origination, VA Loans, Fixed Annuities, Community Outreach, Marketing, Strategic Planning, Sales Management, Negotiation, Long-term Care, Leadership
Education
Michigan State University 2013 — 2014
Master's Certificate Program Broad College of Business, Strategic Negotiations & Team Development
Eastern Michigan University 1977 — 1979
Bachelor's Degree
Apollo Group (University of Phoenix) April 2012 - Present
American Express January 2012 - March 2012
Columbia University September 2011 - January 2012
Robert Half International June 2010 - August 2011
Kaiser Permanente January 2009 - May 2010
Countrywide Financials April 2006 - January 2009
Skills
PeopleSoft HCM..., People Tools 8.4X/8.5x..., Component Interface,..., Approval Workflow..., SQR, Crystal Reports,..., Data Mover, SQL Loader, STAT 5.3/5.5/5.6, Oracle, DB2 and SQL..., Windows NT/95/98/XP/7,..., ELM, CRM HR Helpdesk, PeopleSoft HR, Payroll,..., Performance Management,..., PeopleSoft, Oracle, Data Conversion, Crystal Reports, SQR, CRM, Visio, PeopleCode, Human Resources, Production Support, DB2, PL/SQL, PeopleTools, SDLC, Requirements Gathering, Requirements Analysis, Payroll
Education
Eastern Michigan University
MS, Industrial Technology
Osmania University
Bachelor of Engineering (BE), Mechanical Engineering
Apple October 2013 - Present
Fancy Hands September 2011 - Present
American Express March 2012 - May 2013
Verizon Wireless April 2007 - July 2009
Skills
Microsoft Office, Office Management, Microsoft Excel, Outlook, Customer Service, Microsoft Word, Administrative..., PowerPoint, Accounts Payable, Office Administration, Accounts Receivable, Human Resources, Payroll, Invoicing, Project Management, Management, Data Entry, Budgets, Purchasing, Teamwork
Education
Elmira College 2003 — 2006
American Express December 2004 - Present
Education
El Camino College
American Express April 2012 - Present
Smith & Wesson Security Solutions November 2009 - October 2011
United Airlines April 2008 - April 2009
Education
Eastern Michigan University 2005 — 2007
B.B.A, Marketing
American Express April 2001 - Present
American Express TRS October 1988 - Present
Skills
Account Management, Business Analysis, Business Travel, Customer Service, Forecasting, Online Travel, Stakeholder Management, Strategic Planning, Travel Management, CRM, Customer Experience, Change Management, Team Leadership, Vendor Management
Education
Eastern Michigan University 1974 — 1978
Bachelor's degree, Parks, Recreation and Leisure Studies
American Express 2011 - 2015
Skills
Business Analysis, Finance, Banking, Financial Services, Leadership, Microsoft Office, Project Management, Marketing, Risk Management
Education
Eastern Michigan University
Business / Computer Science
American Express 2000 - Present
American Express Travel Services 1989 - 2000
Skills
Lotus Notes, Concur, PeopleSoft, Outlook, PowerPoint, Microsoft Excel, Payroll, Budgets, Human Resources, Ariba, Microsoft Word, Microsoft Outlook, Executive Calendar..., Executive Level..., Virtual Administrative..., Axiom, Executive..., Office Administration, OPEX, Expense Reports, Travel Arrangements, Organization &..., Analytical Skills, Highly motivated..., Executive Support, Relationship Management, Leadership, Management, Salesforce.com, Strategic Partnerships, Business Strategy, CRM, Strategy, Sales, Financial Services, Business Development, Credit Cards, Vendor Management
Education
Eastern Michigan University
English Language and Literature, General
Schoolcraft College
Associate's degree, English Language and Literature, General
American Express March 2000 - September 2013
American Express, UT Customer Care Professional March 2000 - September 2013
ACS March 1996 - March 2000
Education
Salt Lake Community College 2013 — 2015
Medical Office Management/Administration
Salt Lake Community College
Eastern Michigan University 1994 — 1996
United States Army
Military police